SoFi Reviews

Opened a simple investment account with about $1000 for the purpose of buying a few dividend stocks and letting them sit there. The point was to set it and forget it. It turns out that Sofi charges a $25 fee if you do not log in every six months. This may seem trivial, but it pretty much wiped out the six months of dividend income I received over that first six month period. The point was to set it and forget it, not have to keep logging in to the site.

Avoid SoFi at all costs! I opened a Roth IRA account for the purpose of funding a FDIC insured CD. While in the process of funding the account I discovered SoFi is not federally insured and does not offer CDs. The SoFi representative mentioned that I had one week to revert the funds back to the institution they has been transferred from, which I requested to occur that day. However, SoFi deducted $200 in fees for the transfer. When I inquired about the fees I was told that I had not filled out the proper form to avoid the fees and that it was too late to fill out the form. I was not allowed to speak to a supervisor. I feel that the $200 was worth the price to find out about SoFi's unscrupulous fees.

Stay away from this card. They will never give you an increase credit. I’ve been paying on time. Sometimes pay in full but never get increased. I’m closing my account after I come back from vacation.

I've been a SoFi customer for 9 months and they are extremely annoying with their collections. I wish I would have never obtained a loan with them, and I HIGHLY recommend that you do not get one either. My payment was due yesterday, and just now (less than 24 hours later), they are calling and asking for the payment. What if my paycheck is coming tomorrow? What happened to grace periods (seriously, not even one day)? I'm now looking into dumping this company and obtaining a loan with a more forgiving organization. I have had excellent credit for 45 years and NEVER missed a payment with any of my creditors in that entire period. STAY AWAY FROM SOFI!

Worst experience I have ever had in my life. I’m a 750 score and they asked me to unlock my Experian account and I did, then they said it wasn’t unlocked. Then, when I challenged them, it was okay. Waited 8-9 days for the loan, and then they said they needed the TransUnion credit Bureau unlocked. I did that and an agent said it wasn’t unlocked again. But I challenged them again and all of a sudden their site was behind. So I asked where my loan was at, and immediately said I didn’t qualify. This is a joke and took over 10 days. Please stay away from this bank. All communication was done over a text, never a call. HORRIBLE EXPERIENCE!!!!

I am a new SoFi customer and they were great to deal with. Our loan went through and we are very satisfied with it...however...I made my first payment on Friday April 3rd 2026. After I made the payment I noticed that if I signed up for auto pay, it would reduce my interest rate by .25 percent so I signed up. After I signed up I thought I had better check to make sure they would not take out a double payment on my checking account. The representative assured me that the next payment would come out in May and they would not take out a double payment.

If I could give this company 0 stars I would. I am writing this review because what I experienced with SoFi’s loan application process was not just frustrating, it directly impacted my ability to move forward financially, and it stemmed from incorrect guidance provided by your own team. While completing my pre-approved loan application, I accidentally selected the co-borrower option. Recognizing the mistake, I immediately contacted SoFi support for help correcting it.

I applied for a personal loan with SOFI. Worst mistake and waste of time! I was “approved” very quickly but then the hulahoops began. I submitted all of the information asked for and never heard another word. I called numerous times and was told the review process takes time. No email communication. No text to me at all. I received ONE phone call informing me they needs just one more clarifying piece of information. I submitted it and crickets again. I finally called AGAIN and was told that they were going I require more verification AGAIN! At that point I had enough! As politely as I could I told them to cancel and delete all of my information as though they never knew my name. I’ve bought a house easier than this experience was and WOULD NEVER RECOMMEND this company to ANYONE! I spent over a month wasting my time with them. Steer clear and don’t waste your time!

Keep in Mind I am a customer of Sofi going on 2 weeks. Having said that, I can say most of my experience has been very good. I can navigate the app. Until I couldn't. Autopay setup for your personal bill paying is easy enough. Follow the prompts. Easy peasy not so Japanese....eee. There is a process glitch that begins and posts as "pending". If, for instance, you have a bill due for your car loan on the 5th of every month. The app with indicate that payment is pending 8 days, before the due date, and is notifying you of this payment as pending on that day, 8 business days prior, the due date being April 5th. Don't know about you, but that caused serious concern on my part. Was payment being processed/delivered on the 24th of March?

Don't. Just Don't. They will steal from you. $10 a month out nowhere is $120 a year. That is apparently their base card, bringing it to now it is the worst card you could support. So, this makes Sofi Plus actually $240 A YEAR. Sofi Plus is like having a normal card that you don't pay $240 a year for. Very Shady Company.