SoFi Reviews

Completed a debt consolidation loan and SoFi paid off two of the wrong credit cards. One was a Kohls to an account I do not know and blamed it on me saying it was because it was in my husband's name. The second account they paid off was my husband's Chase account instead of mine and his has a zero balance so the money is sitting there doing nothing. I asked how they can say the mix up with the Kohls was my fault because it was in his name yet they paid it on his Chase card. They won't prolong my payment so not only is the loan payment due, so are the other two credit cards that are not paid off. I am paying interest on the SoFi loan and the other two and SoFi will not fix it. Extremely disappointed in this entire situation.

I got a Credit Karma guarantee and was turned down reason being not enough income. Be aware of this possibility as this is the only company that I have had this happen as my income is 185,000 per year. I will add this company to never again.

I spoke to them about a HELOC loan on a tenant occupied property. They said they could do it and provided the terms. After I provided all their required information and it all checked out exactly as I had advised them, they changed the terms to require 75% initial draw instead of 50% and added a requirement for an appraisal and origination fee (extortion money) to make the loan. I was clear up front that these would be a deal breaker and was assured no issue. I authorized a hard credit hit based on their assurances. This is the very definition of bait and switch tactics.

2nd time getting a personal loan from them. Won't be returning anymore. I paid off my loan the 1st time no problem. 2nd time I paid it off and saw that I still owed after paying off the amount to that I was shown. They were arguing it was interest. Then why wasn't I shown the full amount I needed to pay off in the 1st place?! Some shady shit they are playing. I chatted with an associate regarding the matter and was told and I have proof that my loan was paid off and I didn't need to worry about the left over amount. And that they would put in a ticket to resolve the matter on their end so it would reflect that the balance was $0.

I have had a few very successful loans with Sofi. All of which have been paid in full and earlier than expected. Though, when requested for another loan, they quickly have shown difficulty in getting one by unabling access account. I have been shown I'm of no importance to the company and they choose not to continue any further business. Maybe cause they hadn't acquired enough return on investment with me. It certainly doesn't help when I believe a great relationship has been built. Discouraged, disappointed and sadden how the company has treated what they call a "valued" customer.

The worst bank ever. Don't use them your crooks. They dropped me because I had to dispute any transactions because they're lazy and always side with the merchant.

Opened a simple investment account with about $1000 for the purpose of buying a few dividend stocks and letting them sit there. The point was to set it and forget it. It turns out that Sofi charges a $25 fee if you do not log in every six months. This may seem trivial, but it pretty much wiped out the six months of dividend income I received over that first six month period. The point was to set it and forget it, not have to keep logging in to the site.

Avoid SoFi at all costs! I opened a Roth IRA account for the purpose of funding a FDIC insured CD. While in the process of funding the account I discovered SoFi is not federally insured and does not offer CDs. The SoFi representative mentioned that I had one week to revert the funds back to the institution they has been transferred from, which I requested to occur that day. However, SoFi deducted $200 in fees for the transfer. When I inquired about the fees I was told that I had not filled out the proper form to avoid the fees and that it was too late to fill out the form. I was not allowed to speak to a supervisor. I feel that the $200 was worth the price to find out about SoFi's unscrupulous fees.

Stay away from this card. They will never give you an increase credit. I’ve been paying on time. Sometimes pay in full but never get increased. I’m closing my account after I come back from vacation.

I've been a SoFi customer for 9 months and they are extremely annoying with their collections. I wish I would have never obtained a loan with them, and I HIGHLY recommend that you do not get one either. My payment was due yesterday, and just now (less than 24 hours later), they are calling and asking for the payment. What if my paycheck is coming tomorrow? What happened to grace periods (seriously, not even one day)? I'm now looking into dumping this company and obtaining a loan with a more forgiving organization. I have had excellent credit for 45 years and NEVER missed a payment with any of my creditors in that entire period. STAY AWAY FROM SOFI!