Barclays Bank Reviews

Had a dispute with a merchant. Reported to Barclay Aviator Red Card. Provided them with 2 people to collaborate my statements. After 2 months, they never contacted my provided contacts. Then, stated they could not do anything because I provided my credit card. Dispute department and process was worthless.

I had a Barclays card for 4 years with a perfect payment history. In August 2018 they sold my account to Mercury Card. When I called Mercury Card they told me I was 30 days late. So I made a payment. They made an error, I made another Payment. They said they were going to fix the error. Today I found out they charged my account off at 60 days. There's nothing I can do. I just want to warn other people of Barclays. They seem great until they sell your account out... They Ruined my credit and it was perfect. Awful experience. Beware. NIGHTMARE!!!

I have had a few problems with Barclays over the years, but here is the latest. I submitted an online payment on 9/2/18. In the past, they have always taken the payment out of my checking the same day or the next day. I assumed that September was no different and that by the middle of the month, they had already received the payment. However, they decided to wait until the money was no longer in the account at the middle of the month before trying to take it out. This caused me a bank fee.

The Estate's probate attorney sent notice to Citibank regarding her death and stating that, per the law, they would need to file a Creditor's claim against the Estate in the timeframe permitted by law. Barclays FAILED to file the claim or respond to the legal notice filed in the local paper in the timeframe required by law. Barclays, due to their failure to respond to the notice and legal notice, no longer has any right to request payment. While they are VERY aware of this, they send the family member's threatening notes.

I consolidated my cards with my credit union and Barclays cashed the check on Oct 2nd. The money was never credited to my account. I called on Oct 5th. They said they would investigate it. I got a letter on the 12 that said I needed to go to my bank and get a copy of the front and back of the canceled check and fax it to them and I need to make my payment to avoid late fees on an account that is already supposed to be closed. I did both. On Oct 29th I called Nate they said they are investigating it still and I need to make my payment on Nov 2nd or I will get late fees again. This account should have been paid off and closed on Oct. 2nd when they cashed the check. They said I should call back on Nov. 8th to check on it. This is the worst company ever. If they can't keep up with my money they won't be able to keep up with yours either. I'm at the point of just using them now. Take your business elsewhere.

I've had a Barclaycard Rewards Mastercard for years. My complaints about this company don't relate specifically to problems I've encountered with my credit card account, but relate more to what a joke this card issuer is. They consider themselves a big player, but when you compare their operations to other national card issuers, Barclaycard is in the stone age. Their "account alerts" (i.e. Security) is a total joke. I signed up to be notified every time there's a transaction over $50. One would think in this day and age that would be instant, but not with Barclaycard... Their idea of notifying you means you get alerted 2-3 days after the transaction has occurred. Now think about that... 2-3 days... If I lost my card and didn't catch the fact I had, I wouldn't know someone was using it for 2-3 days after the fact. What a pathetic shameful joke of a service to offer their customers... Obviously they hire only the best technology people!

Bad idea Barclays for switching one of my cards over to Mercury. Mercury is horrible. They don’t care about their customers. I spent two hours on the phone today getting transferred around being left on hold for such a long time that a recording came on that said my allotted time on hold was up so I need to hang up and please try again and then Mercury hung up on me. They kept transferring me to different people. I wound up with six different people and no one would help me. Bottom line is I made my payment on time with Mercury the first payment I had since it switched from Barclays. I received a confirmation of my payment. A few days later I get a notification from my credit report stating that there was a derogatory mark from Mercury which stated that I did not make my payment on time which I did and have a confirmation number.

Have repeatedly had to reset mobile app password because they have some internal issue. In fact their service people acknowledge that many people complain about the poor mobile app design and use. Yet they have done nothing to correct their problems or improve the app. They are the worst bank to deal with and I would never open any account with them. JetBlue made a serious mistake changing to this bank and it has been a problem from the very beginning. If you need a credit card do not get a Barclays card no matter what they offering.

I open a credit card at American Airlines offer and they charge me a 95 dollar fee and I never got the credit card and they refuse to give me the money back. They charge me 95 annual fee and I never use it. I close the card. Stay away.

I reserved a room online. I was told if I open a Barclay Credit Card I would save $25. I did so. To my surprise I COULD NOT use the card because it had not been mailed to me... 14 days to mail. Since I could not use the card I attempted 4x over 2 days to cancel the card. I was on phone an average of 40 minutes each time and was told to call back as the department I needed was not available. Stall tactics? Anyway when I actually got someone to deal with situation they asked for the account number. DUH. I have not received a card. Anyway after some brow beating I was able to close the account. NEVER will do business with this bank. Customer service terrible and the stall tactics unacceptable. Be wary before you utilize their services. I gave a 1 star but really wanted ZERO.

I was with Barclays Mastercard for 3 years. Now they sold us out to some sideshow company called Mercury Mastercard. Every time I paid my Barclay bill, my credit was always available the very next morning... Well I look to charge on my card. No credit available... 3.00 available... just paid 700.00 the early am on Wed Sept 26th. I called 4 times. Finally someone answered. I said I wanted a supervisor or manager to talk to... they said no one available that they would call me back. That didn't happen... called again they said you have a 3 to 5 day waiting period before your credit shows up available **!! It didn't take them but a couple hours to take it out of my bank account!! If this continues I will cancel this card whether it means my credit score is affected doesn't matter. I never missed a payment for 3 years not one... I'm just totally disgusted and a very unhappy Mercury customer???

I've been with Barclays for 5 years, never missed a payment, never been late. They sold my 2 cards to Mercury. Their customer service line is overloaded and unable to take calls or the wait is over 30 minutes... that's as long as I've waited with no help. If you call the Mercury lost card/fraud number they pick up immediately. They cannot help with your account at that number. I was unable to establish both cards when setting up the online account. It required me to use another email account to set up the second card.

Had a dispute where I was charged by a merchant for a service I did not receive. The merchant agreed it was an error also. 6 months later and I am still trying to Get American Airlines Barclay to correct it. They are horrible with disputes.

I have had an account with Barclays for 3 years now with a $3750.00 credit limit. I got close to limit, and stopped using for a few months, and only made minimum payments. I finally after 6 months got a bonus, and paid $2500.00 on account. After payment cleared, Barclays decreased my credit limit to $1200.00. I called them about it, and they basically told me to go fly a kite. I told customer service rep how I did not appreciate how I had been done, and he said there’s nothing they can do. I will pay them off, and never use again. They are a TERRIBLE company.

It all starts with a merchant I ordered from who did not send ALL of the order. So naturally I filed a dispute when the merchant ignored my requests for the rest. Barclays basically just added a note to my account and it went on my credit report (just the dispute note, which can harm you if you’re trying to buy a house)! They also said I still have to pay the disputed amount and if they rule in my favor then I will get credit (Luckily the merchant made good so I paid it). LOL. Go ** yourself! Secondly, to get a limit increase, which I’ve had this card for a couple years now with a 1500 limit, they put a mark on my credit again by checking. None of my other cards do that and I have a lot. They still turned me down for an increase.

12 members of my family recently sailed on the Carnival Valor (2-6 August 2018). On 2 August, there was a table set up for people to complete a Carnival credit card application and get lanyards and bags for free. I (and many others in my party of 12) began to complete the application and I told the representative that we didn't want the card and asked if we could get a lanyard. I offered to give her $5 for a bag and a lanyard. She said, in order to get a free gift, you had to do the application but she said, "If you do not want it to be processed, then you do not use the correct information and it cannot process." I said, "You mean use random numbers for the SSN and DOB?" And she said "Yes, just numbers and then sign".

Barclays Letter feels like a SCAM. I applied for the JetBlue Credit Card. My FICO score is 839, so who would think a problem would occur? They sent me a letter asking for copies of my driver's license, bank statements and SS card. Who does this? They can keep their card.

First off, I want to start by saying I don't have a lot of credit cards but being a new business owner has put me in a money crunch. I've dealt with all the other companies in putting me on a payment plan in which to help me, a tax paying American. However, when I had a late payment last month, Barclays advised I needed to make my payment in order for them to offer me a payment plan. Ok, done. Then when I called back to make a payment plan they tell me my account needs to be in past due status in order for them to put me on a plan. The complete opposite of what I was told!!!

Reported a double charge from a travel company to Barclay. Started an investigation in May. Sent in all the required documents they requested. As of now, 3 months later, all I get is lip service. Tells me the charge is still under investigation... When asked when the investigation will be over or any such time frame, nobody can answer that. Have spoken to managers, and now they tell me if I want to go further I will have to write a letter to the office of the President... THE WORST CUSTOMER SERVICE EVER!!! As soon as this is over, I will be cancelling my card.

I have been a credit card client with Barclays for almost 12 years. Today I received a letter from an obscure credit card issuer stating that Barclays had sold my account to them and as of September 2018 my Juniper Card would convert to a Mercury Mastercard. Barclays did not notify any clients and doesn't provide any information through customer service other than to state that, "your account has been sold". To be clear, my account is in good standing and has been for the entire time it's been open. It currently has a 0 balance. Essentially what Barclays has done is force many of its clients into a business relationship not of their choosing. Your only options are to continue with a company that you know nothing about or close your account, which would be detrimental to your credit score. This entire action shows what a lack of regard Barclays has for its clients. It will be a very long time before I ever consider doing business with Barclays again.

I primarily used them for my travel card. I booked flights to Nicaragua for me and my cousin 962 total. When I did the initial transaction they denied the charge. I called them because I know I had nearly a 10k limit and hadn't used the card. They stated they declined the charges for security reason and advised me to rebook the next day. I rebooked the next day and the charges went through; they then for reasons unknown released the funds for the original booking. Now I have 2 bookings, I dispute the charges, they deny it. I try for a YEAR to collect my 962 from the airline to no avail. I go back to Barclay figuring since this was their fault that they would correct it.

This card does not care if you are a loyal member. I've been with them over a year with a credit limit of $3700, and out of nowhere they dropped it to $1500 without ever missing a payment. By doing that it also dropped my credit score over 75 points. The reason they gave me was due to information that was on my credit files, which was already there when I submitted my application. I'm so upset right now. Even when you do the right things you still get punished!

BARCLAYCARD REWARDS IS A RIPOFF. The few months I have had this card I get charges that I did not authorize. I went to pay my bill today at 6:01 pm CST and I am being charged a late fee because I didn't make the payment one minute earlier according to page 4 in small print of the credit card statement. I ENCOURAGE EVERYONE TO STAY AWAY FROM THIS RIPOFF COMPANY.

Have had the Carnival Barclays Credit Card 9 months now. It’s the WORST CARD I have ever used. Had my payments bank drafted so I would never be late. Barclays charged me a late fee and would not change it. Then they drafted THREE payments out of my bank account for $2,900. This caused an overdraft from my bank. They refunded $2,900 but did not refund the other overcharge. Their customer service is the worst I have ever dealt with. Said it would take 30 days to resolve the problem and IT WAS THEIR ERROR that caused the problem.

I received a letter with great sounding amounts, interest rates, and so forth. I was supposedly pre-selected. Immediately I went online, applied, and got a response. "We're unable to approve your application for a Barclays Personal Loan at this time." Why send me such a letter and waste my time? Certainly nothing has changed in my credit reports, balances, or anything else within a matter of a few hours or even days. I have always paid all my bills on time and usually more than the minimum. Don't waste your time with Barclays.

Barclay Card Loan Offer is fraudulent. I received an offer in the mail for pre-approved online loan. Offered great interest rate and payback options. Stated it was easy to apply with no hassle and an answer in only a few days. I provided all of the personal information they requested and even had a few phone calls with them (taking longer lunch break to do so). They continually called me maam instead of sir even after I told them I am a sir (and as it appears on the information I sent to them). I have a hypofunctioning adrenal gland, so I do sound more feminine than most men. They stated they could not prove my identity (I sent them my SS card, driver's license, copies of bills mailed to my home, gave them previous address information that I could remember (I've lived in the same house for 21 years), my W2 and a copy of my latest bank statement.

Barclays attracted me because of their savings rate and also they are supposed to be an international bank! The savings rate is one the competitive rate in the US; however, when I tried to open account it was horrible experience. The Company did not contact regarding my application, I contacted numerous occasion over a week and I was asked to send in verification documents which I promptly sent. After a week of back and forth I was told to reapply with my full name! When I called the call was dropped and never to be heard from this bank! To me this is absolutely unacceptable and unprofessional ways to do business. I will keep my money with American Express Savings as they are much better professionals to deal with and also highly competitive with their savings rate.

I kept logging into my computer to see when my $5,000 balance transfer was going to happen. It finally happened but to my surprise there was another balance transfer for $5,205 and transfer fees for both. One Transfer fee was $150.00 and the other $156.15. I called Barclay credit card on May 16, 2018 at 2:23 pm Mountain Time, to inquire about this and they tell me that it came from my computer. I assured them it did not. I asked to keep it the way it was because I spent the entire day figuring out how to make it work. I only asked that they take away one of the fees since I did not make the one balance transfer. I got nowhere with the first gentlemen I spoke with then I spoke to the manager and he repeated the same thing. They said, that they can send the $5205.00 back and I said, why would you do that, doesn't it cost money? I told them it was ok to leave it just do the right thing and take away one of the fees.

Due to the predatory lending policy of Barclays Bank, they are lowering the credit ratings of innocent credit card holders. With a due date of the first of every month, if the payment is made early during the final days of the month before, the payment is not credited to the month of the current bill, thus incurring a late fee and report to credit rating companies.

I have had this card for over 5 years. I would charge several hundred dollars a month to sometimes over a thousand and would always pay the balance in full. I recently purchased a home and my credit utilization has skyrocketed. I paid the balance off of 7500.00 then charged it back to 3500.00. They then LOWERED the limit down to 3500.00 without warning, trashing my FICO score. As if that was not bad enough they even closed the account!

I have been with Barclays credit card through L.L.Bean (they really need to rethink who they are using) for 10 years at least. Even though I have paid my bills on time and have an excellent credit rating, the APR shot up to 22%. It is outrageous. I have been thinking of switching to another bank company and transferring the amount which isn't a lot actually but I need to lower my monthly payments. They have recklessly increased my available amount without even confirming if I want to. I just hung up now from asking a rep (Cheryl) who did not have any time of day and immediately said no. I am utterly incensed by this lack of concern for their customers which also reflects on L.L.Bean. Until now I have been a dedicated customer of L.L.Bean but no more. Shame on them for doing business with Barclays who clearly has no concern for the customer. I will be looking into other options.

I contacted them in regards to fraud on my credit report by my brother and now they are trying to pin the fraud on me and their so-called investigator said they will make me pay for all my brother's charges.

They cut my available credit right after I paid it completely down. I've been with them for YEARS and have always been on time and paid more than what's due!!! Despite being a loyal customer, they refuse to increase my limit which does not help my score. I will keep this card ONLY to avoid hurting my credit score but if I could turn BACK the hands of time, I would throw their offer right in the TRASH!!! BARCLAYS SUCK BIG, BIG, BIG TIME!!! Consumer beware...

On 2/19/2018 I got my free credit report from TransUnion and under soft inquiries I saw Credit Shop and had no idea who they were. I called TransUnion and they said that Credit Shop was associated with one of my accounts. I called all my accounts and every account holder including Barclays card and everybody said they were not affiliated with Credit Shop. I got so angry I called Credit Shop. I spoke with Karen ** and she informed me that they bought 700,000 credit card accounts from Barclays in March 2017, and that customer service reps wouldn't know and I even spoke with supervisors who also didn't know. Karen ** at 877-203-7444 Opt #** told me that Barclays was servicing my account and they were receiving the money.

I closed my Barclays card because I had too many cards open and it affected my credit score which is in the 700s since I pay my cards off in full. When I closed my card, I was under the impression that I had a zero balance and cut up my card. There was a payment due from that month that I tried to pay off but then bounced due to the fact that I had fraud on my account and therefore my account was frozen. Here's the problem. Barclays didn't call me to resolve the problem once the 2 payments I tried to make bounced. Secondly, their system sets clients up for late fees by not zeroing out the balance prior to closing the account. There are too many cards with better service than Barclays card. Go with a card with better service, integrity and rewards.

For the last 3 months my Apple Rewards have been disappearing from my Barclay Visa account. Every time I call customer service they have not been able to provide any answers as to where my points have gone. I have called the "Office of the President" at Barclay Visa card and they are useless in providing any information. It is my belief that my Apple Rewards are being taken by someone on the inside of Barclay Visa.

This is the worst card I ever had. Waiting for a call from Lisa from their so called president’s office since forever. Card does not work abroad (even after informing them of travel), refused to give me copy of my statement, employees rude and disrespectful. Will cancel card. Also have several thousand charge a months and always pay it off at due date. Kept a reversal for 13 days until it was posted to my account. Borderline criminal.

I use this card for emergencies only. They have started charging a fifty cent "minimum purchase" WITHOUT MY CONSENT then hitting me with a $24/mon late fee for not paying the 50 cents on time! This is a scam and shouldn't be legal. IF they need to charge a maintenance fee on the card then do that -- but they are counting on no one noticing that 50 cent charge.

I have an above 700 FICO, and I've had this account open for over 5 years and have never missed a payment or been late. My initial limit was 12k, and somehow they have managed to decrease my limit every couple of years. I received a message from my credit monitoring this weekend, 2/17/18, that my limit was decreased again from 5300 to 4800. My balances aren't high on my other cards, most of my CL are above 30k and yet these guys somehow seem to decrease me. I have NEVER had a credit limit after 5 years of perfect pay history. Incredible. And of course when I call in to have them review on Presidents Day, they discussed my whole account, but chose to tell me I needed to update my phone number with Experian "whom they don't pull btw in Texas" and until then they can't process the review. Don't use these guys and if you do, this is what you're in for.

On Feb. 19, 2018, I used automated system like I have in the past make my husband’s credit card payment. I was not allowed to make the payment this time. Is this a new policy that a spouse cannot make the payment from our joint checking account? I have been doing this since day one but can no longer make the payment. This is just ridiculous!

Barclays is the worst banking company I have ever dealt with. In December I finally acquired my card after sending in a scanned copy of my social (not secure). In January Barclays withdrew my remaining balance of $2,884 on my new 15" Macbook Pro. The money withdrew from my checking account even though I had previously setup automatic recurring payments. My wife and I were perplexed as to why our checking account had suddenly dropped. We have a new mortgage, car, and other monthly payments and can't afford to just drop nearly $3,000 here and there.

In June of 2017 due to the hurricane I was left with a roof issue. I had a leak and contacted my insurance co. They sent people over that caused mold to grow throughout my house. I got so sick and was harmed. I am a disabled veteran. My house is a VA loan. I can’t live there due to the mold. Going on 4 mo I have had to live and pay somewhere else. I’m still paying my mortgage and bills. Both places. I’m not behind and I’ve never been late. Not on anything. It is getting to be too much. I have MS and autoimmune issues. I called Barclays and Melinda let me know she was sorry. They can’t help. They shut my card down a couple of months ago. I’ve never been late. I asked to please lower the rate from 25% down or make a plan or perhaps a payoff of something less. I offered 2000. On a 3000 Card. She said, “No sorry can’t help you.”

Received a letter stating that my 10,000 credit card had decrease by half because of a derogatory report on my credit report. I have had this card since 2008. Never late, always paid double what my payment is due. Call and told them this on my credit report has should have nothing to do with this Barclays. Explain that I am and have always been in good standing with them for 10yrs.

I've had a Barclaycard with Apple rewards for over 3 years now. I ran up a hefty balance and became delinquent due to Hurricane Maria - I was stuck in the Caribbean unexpectedly for about a month. I reached out to Barclaycard for help to no avail while Capital One put me on a program to help me get back on track. A few months later I paid my balance in full when I got my bonus. The day after I paid in full Barclaycard lowered by credit line by two-thirds and gave me no option to challenge their decision. I see a lot of bad reviews on this credit card company and I now know why. Please beware!

I was approved for a credit card with Apple Rewards from this bank back in October and I still have not received the card. I have already called 3 times. For the third time, I requested to talk to a manager and he is the worst person someone can be on the manager position. Does not seem to care the inconvenience customers experience. I said, "Can you check on the postal service," his answer was it is my responsibility and not the company's. I asked, "What if I don't received the card within the next 7 days," his response would have to order a new card which is another 7-10 days which makes no sense at all coz if I don't receive again they might ask to wait for a year.

I contacted customer service on card to report damaged chip on my card. It was frequently refused in NYC stores at which I had frequently used it. Customer service was below horrible. But Barclays is the only card which awards Miles and More directly each month. Awful nasty phone call.

To improve my credit score I generally always keep low balances on my credit cards. From time to time we all need to utilize our available funds for emergencies. Right after I paid Barclays Bank credit card to reduce the balance to be under 50% on my credit card, they reduce my credit limit to equal my new Balance. This action destroyed my credit score, hurting my chances of getting a new house. That $4500 dollars I paid them, could of went somewhere else to help my family after our house got destroyed by Hurricane Irma. Instead this bank took my money, cut my credit limit more than half, and without warning. Poor company practices.

Calling this bank a scam could be an understatement to me. I’ve no proper phrase to use to describe my disappointment. I got a credit card through Apple, purchased a phone under their interest free policy for 12 months which was supposed to close on 3 December. I paid off the balance in July. After paying off the balance, I purchased another phone under the same interest free policy since we’d agreed that they won’t charge interest if I make a purchase over 400. All of a sudden, my payments have been paying interest. I pay over $50 a month but the credit balance keeps growing.

This company is horrible. The customer service is the worst. Someone fraudulently used my card. I've been trying to resolve this for months. Every time I call Barclay, they say the last person that helped me didn't remove the fraudulent charges and they do not know why. Investigations take 5 to 7 days. Reported the Fraud in Oct. It's now Dec and it's still not resolved. They call me every two days telling me to pay the bill. This card was closed and people still are trying to use the card. 12/6 - Cameron ** is the last person in the Fraud Unit to help me. Barclay 866-408-4070 customer service stinks!!

I fell behind on my Barclaycard account, and later agreed through its designated attorneys to a settlement. It is now more than three months since that time, and my credit report still shows I owe the balance, less the settlement. When I called to complain, I was told it is this horrible bank's policy to keep hurting former customers in this way. My loan officer (not for Barclays; for a legitimate, honest lender) tells me this is illegal. I have sent a formal complaint to the Delaware Banking regulators requesting that the bank be ordered to follow the law and that economic sanctions be placed on it. Here's the bottom line: DO NOT EVER, EVER DEAL WITH BARCLAYS BANK IN ANY WAY. It is an unethical, criminal organization. Avoid it as you would the mafia.

I originally opened this card as a Travelocity Visa. I kept it on hand and hardly used it. I just kept it in case of emergency. I used it every few months just to keep it going. Because I barely used it, I would pay it off right away after using it to avoid forgetting. I did not opt for paperless billing just for a backup. Last year I received notice that my account would be Barclaycard services Mastercard. I had hoped this would be a good company... But, BOY WAS I WRONG!

Barclays Bank sucks!!! I open an account with Barclays through Apple years ago to purchase a computer for my daughter. It was the only time I ever used it and I paid it off in a couple of years. Eventually the account was closed. About 3 years ago my ex-wife applied for and opened a new account in my name and without my knowledge. I'm not sure how she did it, probably online. Of course she would have had knowledge of my name, SSN, and address.

I was booking a flight on the internet through Priceline, just before pay off tickets I was offered 100 discount on current booking getting the Priceline MasterCard Barclay. After they got me to input all the personal info requested it just bounce me right off. Never got the discount but they already got me with the Barclay Card. Called Priceline about the issue. They referred me to Barclay bank. It was a nightmare to get in contact with a live person at Barclay customer service, they would put on automated system forever and when finally got a live person, they were the most rudest, most disrespectful customer service ever. When tried to explain the situation some would even hang up on me. Finally I said, "Look, I just want to cancel this card because I don’t need it." Well to this day trying to cancel the card has been a nightmare. They tell is cancel but I’m still receiving emails of it being active. Stay away from this trap.

Received an alert from credit agency. Barclays Bank made a hard inquiry under management name on all 3 credit companies, which lowered my credit score. Definitely did not apply for any credit with this bank and have called them repeatedly on toll-free number to no avail as cannot get live person. Did not leave message on recording as felt this is not protocol for most reputable banks. Believe this bank or someone is fraudulently trying to open credit under my name. Have alerted all credit reporting agencies, but am upset there is no resolution nor can talk to someone there and after reading reviews here, appears they operate unethically at best.

On October 28th 2017 I was notified by Credit Karma that an account had been opened in my name. Credit Karma provided me with a phone number to call the creditor "Barclay Bank" and investigate this account which I did immediately. It turns out that Barclay Bank allowed a Fraudulent account to be opened in my name even though I live over a thousand miles away from the application information provided by the suspect. Barclay did not call me to confirm this fraudulent account or notify me in any way. I had to pay TransUnion to freeze my credit, Called the police, called the FBI, drove all over town to fax papers, reports, filed statements at the local police department and now suffer the feeling of being victimized.

For the second time in one year Barclaycard has started charging me for late charges and extra interest on payments they had already received from my bank. According to my bank, Barclay only accepts check payments from banks as opposed to electronic payments. I have my bank automatically send my payment every month by the due date. Every month Barclaycard calls me to say they haven't received payment and late fees have been applied. Every month I check my bank account to find that not only was the payment made but the check was cashed!

I had not received a Barclays statement for one month and was charged $27 late fee. Then it happened again one month later and was again charged a late fee plus interest. I have been at the same address for 15 years and took this up with the USPS and they said they would be extra careful that the statement was delivered. Well, when it happened the second time I knew it was Barclays wanting to make $$ on me. I am paying off my balance and will not use this card again as I feel Barclays is the fault here and not the USPS.

I have had this card for at least 5 years, never been late, always pd over the minimum except for a couple of months this summer when I changed jobs. They reduced my credit limit causing my credit score to drop. This is the second time they have done this to me. I have no late payments ever, anywhere. When reading the reviews I discovered they are doing this to others as well. Do yourself a favor and stay away from this card. I'm paying it off and dropping it.

Called Barclays Credit Dept: I was approved 9/17 for the 30-day offer of free credit for 1-year on the purchase of the iPhone 8X. When I couldn’t take advantage of the free interest offer before the 30 day offer period was up because the iPhone 8X wouldn't be available for pre-order until 10/2, I asked if the offer was being extended. The response was no so I asked that the acct be closed because I only opened to take advantage of the iPhone 8 interest/free offer.

Applied online for an LLBean VISA card offered through Barclays Bank. Got rejected within a few hours. I have excellent credit and haven't moved in years so I was surprised. Called customer service and they informed me that there was an identification issue and that I needed to snail mail to them a copy of both sides of my social security card, drivers license and a utility bill. Not something I wanted to do for security reasons. I asked what the issue with identification was and they (spoke to 5 different people at different times) told me there was no way they could tell. Their only solution was to mail in the documentation forms. I asked if I could attach copies of the forms to their secure website but that was not acceptable. Mail was the only way. I inquired whose attention it went to and the answer was simply a PO Box. I asked how I could trace the status of my application and they said you can't.

We made an overpayment to this company and instead of them refunding the money overpaid, they did some type of payment adjustment and are giving us non exact information as to where the money went. They never contacted us regarding the overpayment. However there is a "payment adjustment" on the account but they cannot give us any information... Account number, name, place where this money was sent to. It's been over 2 months now and we still have not gotten the overpayment refunded. And no answers as to where it was applied.

I've read more than a dozen reviews of Barclay Rewards MasterCard, and each one describes a similar issue I've had with this company. Although I've always carried a monthly balance, I've never missed a payment in the five years I've had this card, and always pay double the minimum due. Because of a recent illness in which I was hospitalized, my balance due increased to about 30 percent of my $10,000 credit line. As a result, Barclays immediately reduced my credit line more than 50 percent, causing my credit score to tumble. It's clear to me that this company lures in folks with fairly decent credit scores, and then drops the hammer in times of need. CS is helpful but powerless, and supervisors extremely rude. Even with a high interest rate (26.99) I counted on this card in times of need, and Barclays didn't give a damn. I wouldn't recommend this card to my worst enemy.

on Wednesday I have sent them color and black & white copy of requested documents again to see may be on ewill work for them and next day I have received a call that every thing is clear now and I can use my credit card. And I was able to pay my card online after few hours. Thanks but I think they should offer just prepaid cards credit card seems too much for them to offer.

I regret opening this Barclaycard account! After many years as a loyal account holder with another bank I decided to take advantage of a balance transfer offer from Barclays to save on interest charges with my other credit accounts. Barclays botched the transaction in a major way, essentially doubling it and putting me about $10,000 over my credit limit of $10,000. Now you would think they would have realized that doubling a $10,000 transaction on a $10,000 credit line would put the borrower $10,000 over the limit, but they did it anyway.

Currently I am seeking an attorney interested in going after this completely unethical company. I would appreciate any comment to help with this effort. They have single-handedly ruined my credit. Every few months they lower my credit limit which pushes me to the limit of my credit and causes my credit score to drop. I have never missed a single payment, for that matter always pay way over the due amount but still they lower my score. When I started with them my score was 712, now it is 686. It was going up but since Barclays started hitting me with the credit limit it has been steadily dropping. Sure, they have a decent interest rate but get ready, it is as if they are intentionally trying to ruin my creditworthiness. Horrible company.

Applied for card for JetBlue purchase and to get the benefits... 4 months later still couldn't get approval or card despite having perfect credit. They asked for copies of SS card, Driver's license, Passport, utility bill, bank statements to issue a credit card despite the fact that they KNEW exactly who was applying. Name, SS and address on application, credit report, and JetBlue account, employment all matched. Phone # is listed and verifiable. With some effort spoke to office of the president customer service, they were as incompetent, uninformed and useless.

Tried to make a charge. For no reason they blocked my card. Called Customer Service. They are argumentative, not helpful, 40 minutes for a supervisor, and I am still talking to them without the issue being resolved. I even went through there text verification process, but to no avail yet. Their excuse is that the website that I was placing an order at was questionable... bottom line my card is still blocked. I'm not a new customer and have never been late on a payment with anyone anywhere. For the record I am now on hold with a supervisor who said she would just be a moment. Heading towards an hour now...

Customer service varies from excellent to indifferent. Very few staff visible in the bank premises. Everything is automated and therefore impersonal. Staff from Barclays Bank/Juniper Financial, if you can locate them, are helpful but more often than not, conspicuous by their absence.

What can I write that hasn't already been said? During the application process for a card there is ZERO communication from Barclays via e-mail, phone, etc. On their website, there is no customer service number for applications, only current cardholders. When they eventually send information via the post office, they are not specific with the documents required and what will be accepted. When I submitted a utility bill, they informed me that wouldn't be accepted. Eventually they said I could send in a copy of my lease to verify my address. After calling back, the next customer service rep said a lease would not be accepted. I cannot stress how horrible communication is at this company. I would highly recommend applying for a credit card with a company that actually knows what they're doing.

I stayed at Best Western Plus during busy season. Loud neighbors. Bed wasn't fixed. Opened dispute and Ring made it sound like I was the issue. My account was in good standing, 750 score, all bills paid. They sent me threatening letters to pay all interest! Wow. Zeroed my BALANCES out and cancelled both Barclay Ring and CashForward cards. No interest for them!!!

Forget the fees, forget the higher interest rate. I can live with that. I have had this card for over one year and paid perfect. Not late, No missed payments, Nothing. I received a letter that they were not planning on renewing my card. Not based on payment history with this or any other card but based on their concern that I might be a high risk client. I have used more of my credit than usual because of a house I purchased and made major repairs to. So I used more of my credit than normal. So that actually hurts my credit because I have a balance with no available credit.

I have never been late on my credit card payment. Per the credit card statement my payment posted on 27 July in the amount of $27.00. On 1 August I was charged a late fee of $25.00. I was unsure why they would charge this due to my payment being posted three days prior to the due date of 1 August. I called to discuss and was informed that I paid $1.80 too little. I requested that the late charge be reversed and was told that due to the account being closed that it was not possible to reverse. Are you kidding me? My CLOSED account can be CHARGED a fee but not REVERSED. I was a loyal customer who always paid on time. In my opinion this company is a total scam.

I've had the card for years but had stopped using it, because it was so frustrating. It declined often even though the charge was well below the $3300 credit line. Once declined a $2.50 charge??? I would have to call company while at shop or restaurant to straighten it out, embarrassing! But, a couple of months ago I was going to travel & didn't want to carry cash. Decided I would give the card another try. I called ahead to report where I would be traveling in the USA. Representative said I should not have any problems. Card declined for the first two days of traveling, even though I didn't have ANY charge on card & at that time had $3300 credit line. Had to call to get it straightened out???

My card stolen and used immediately. I called and was assured it was noted as fraud. I then closed account. They then debited my checking account. I had to call 3 times to get the money back. Then they continue to bill me. They have harmed my credit. This is the most incompetent company I have ever dealt with in business. Do not open an account with them.

I have had my Barclays card for at least 10 years, one of my oldest long standing cards. They increased my balance from 1000 to 9000. This balance has been at 9K for several years, (at least about 3 years in counting). So I have several cards at my disposal, and I pay them off as soon as possible. I decided to use my card and draw up a high balance, but pay off the debt in 1.5 months. They froze the deposit and lowered my credit to 500.00. Not sure why they did this, because I have always been a good customer to them. The impression they gave me was - they weren't going to make any money from my balance, since I paid it off. So I was punished by not accepting my last payment... they want me to wait 12 days, and lowering my balance from 9k to 500.00.

We received an offer from Barclay for 0% interest, for 12 months on transfers. We have excellent credit and decided to transfer the balance from a higher interest card. This transfer was completed during the end of June 2017. On June 30th, Barclay reported 'over the limit' to the major credit bureaus. We work outside of the US so we didn't see this on our credit until July 4th. We immediately made a substantial payment to Barclay. This caused our credit to drop by 30+ points!

On June 16th, my Barclaycard Arrival Plus credit card was stolen and I had $974.03 fraudulent charges on my account, with a few thousand more charges declined by the bank. I initiated contact with the bank immediately after I saw the fraud alert message received on my phone, confirming through texting that I didn't perform those transactions. I was told by a customer associate that I would not be responsible for all fraudulent charges. However, after I week, I received a call from the Fraud Detection Department telling me that because those charges were cash advances so they would not reimburse me for those charges.

I have had a Barclays Credit Card for over 10 years and pay off my full balance each month. In the past 12 months I have charged over $70,000 to the card, so with my excellent payment history, I'm a good customer. My bank messed up an auto payment this month so the payment was several days late. Barclays charged me a $27 fee. I explained the situation and asked for a refund and Barclays repeatedly said they were UNABLE to refund the fee. The $27 isn't the issue - Barclays's response seem automated and showed no customer concern whatsoever. The card has been destroyed and patronage is history.

I was just on the phone for over 45 minutes and spoke to three reps that all gave me the worst customer service experience ever. They refused to work with me as a long time customer so I will take my business elsewhere. They have extremely unfair and questionable policies on balance transfers. My last bill had a balance transfer that expired prior to my payment due date so I paid off the amount, and lo and behold my current bill had all of the finance charges still on it! When I called they said since the offer expired interest was charged EVERYDAY!!! Who does that on a balance transfer! This was not a cash advance! Do yourself a favor and DO NOT sign up with Barclaycard because they will rip you off without even blinking! There should be a class action lawsuit filed against them!

I have Barclays Credit Aviator card. I thought I was on auto enrollment and I did that by calling customer care. It seems the person never enrolled me and I missed my payment which was around $10 by around 4 days. I called them and customer care person told me it was not my fault and also waived my late payment fee. I thanked her but after a month or so I noticed that my credit score was dipped by almost 50 and it seem they reported that to credit bureau. I called back to credit card company and they told me that as it was not entirely my fault and multiple times I have been told over phone that it will be taken care of but they never took care of. For $10, they reported to credit bureau which was not entirely my fault. They refused to help me now. I have credit cards from many other banks and never faced such problem. I would suggest everybody to keep away from such an unprofessional bank and never use their credit card.

Barclays simply practices bad business and will not stand behind their customers. After ordering a trial size skin cream for under $5 online, a bill for over $200 showed up a 30 days later on my credit card statement. When I reported the fraudulent charge to Barclays, they contacted the scam merchant who told them the trial order included an automatic $200 per month charge for "future products" and would've had to have been cancelled within the first 14 days, an impossibility of course since the unsuspecting customers aren't aware of the scam $200 charge until they get Barclays credit card bill after 30 days. I've repeatedly sent Barclays 28 pages of fraud website documents, including from the BBB, detailing the merchant's fraud scheme but Barclays continues to ignore the data, citing the merchant's bogus 14-day cancel date as a reason not to dismiss the unauthorized charge. My lawyer is on it. Barclays is not.

I recently received an offer from Barclaycard for their CashForward WorldMasterCard which offers a $200 cash rewards bonus and "0% intro APR for 15 months on purchases and balance transfers." I received my first statement from Barclaycard and what do I see? Only a $100 cash rewards bonus and a 20.49% interest charge on my purchases!

I have been a customer with this company since 2013. I never requested any rate increases at any time. Through the years they have raised my limit without asking. I do not make late payments and had just recently paid it off. Charged some after the payoff and a couple of days later they called to inform me that they were going to lower my credit limit to within $300.00 of what I currently owe. My income has not gone down. It has gone up. I have had the same job with several promotions since before getting this card. Now the criteria that the credit reports us for calculating the % of usage will obviously be high, which will lower my credit score. This for a customer who is paying their bills.

I tried to apply for a Choice Privileges card and was shunted to Barclaycard. They required PRINTED copies of very sensitive information: driver's license, Social Security and bank statements. I reluctantly sent them in 3 separate envelopes to the Wilmington address. After 2 weeks I am still getting multiple letters to resend that information. After 15 min of research and dead-end phone calls I finally got ahold of a live person (with a foreign accent) who wanted me to give her OTHER sensitive information, like mother's maiden name, etc., just to talk to me. I told her to take a hike and I stopped this whole process. MY FEAR is that the first printed information is out there now. I don't know where or in whose hands.

Add me to the list of those posting here where Barclays has cut your limit at a very opportune time. Had the card since 2015, a $5000 limit. Used it and maxed it quick back in 2015 then paid it off in full in 4 months. So I have been carrying a 0 balance since. We are going on vacation Friday and was going to use the Barclays card to pay for the hotel stay. Would have been about $2000. So I used the card to make a cash withdraw to make sure the card was still active and working before we went. No issues. The card worked fine and the $300 was given. Fast forward 1 week and bam, they have dropped me down to $500. Calls to CS were met with the usual form reply BS and was told: Amount owed on bank cards is too high, too many open bank cards with balances. Things that existed to a much WORSE degree when they gave me the credit card 2 years ago!!! Done with these clowns and suggest everyone who has a card with them cancels.

I recently paid an $800 balance from one of two personal checking accounts and mistakenly picked the account with a balance less than $800. Barclaycard never notified me that I had overdrawn my payment account. I subsequently checked my accounts and noticed that the $800 had not been withdrawn from what I thought was my designated account. On contacting my local bank, they understood the problem and waived the overdraft fees I had accrued. Barclaycard made a second withdrawal from my account, but, by that time, I had the $800 covered. Had I not been diligent, I would have accrued a second penalty and, possibly a late fee. I asked for a refund of the $27 junk fee and they refused. I took it up to a supervisor, who also refused.

So, I get a call from Barclay fraud... "Did you buy 2300$ worth of stuff from Sneakerplugs or something, also did you buy $300 in Houston at a restaurant..." "Nope" I tell them. "Okay, no problem..." "What is Sneakerplugs" I ask, the guys says it is a sneaker Air Jordan type place. I say, "Definitely not." A month later... "Sorry your fraud case has been denied on the sneaker place." They had my info. and my shipping address and my CVV code... Therefore it is a good transaction. Then I say "Well I didn't get any of this stuff they are saying..." They tell me to "Call the company..." (Can you bleeping believe that). I then follow up with a few choice cuss words and I state that I apologize that they have to receive the brunt of my cussing, as this is absolutely wrong... And they say "No problem but sorry you're ** out of luck." I end up saying "I didn't get those products." In the end I finally get to disputes...

I applied for a BarclayCard Ring credit card so that I could transfer a balance from a higher interest rate card. First, my credit card didn't arrive. It had to be canceled and a new one reissued. When my card arrived, I got TWO cards! I had to call and cancel one of them. Second, when I gave them the balance transfer info, they got it wrong and it has yet to be applied to my higher balanced credit card. However, I am being charged a fee on the transfer amount, when it hasn't been transferred resulting in two payments a month.

I been a Barclays card holder since 2015, with only a $2000.00 credit limit I been making all payment on time each month until recently. I sent in a Hardship restructure request. I sent the same request to two other card holder companies, American Express and Discover card. Discover immediately work with me and offer me a resolution that I could handle, American Express offer me something that I didn't agree to... But Barclay Card offer nothing, told me contact a consolidation group, a group that will help me file bankruptcy. Something I'm not trying to do at the time... So I have decided not to pay them anymore. Let it go to collection and my lawyer told once it do... then he will file a dispute and have all the charges removed, even the ones I was responsible for. Bottom line don't expect any help for Barclays card, if you run into a hardship problem. Regret ever doing business with, never recommend to anyone.

I have been a good customer for almost a decade. I had an issue that was about my account and how I had made an extra accidental payment and I needed them to stop the payment. I was given misinformation at first and then "no worries we will take care of it", and they did not. They kept trying to withdrawal the mistaken amount out of my account and then charged me 27 dollars because I did not have the accidental payment amount in my account. I have had no customer service. It takes an act of congress to reach a manager and even then I am not sure they have much to do about customer service. It is a big cog and you are nothing but a number and a phone call they must "handle". I am extremely sad about having this experience with them. I would not recommend them to my worst enemy.

Opened and signed agreement for 0% APR on purchases for 15 months from December 2016. My accounts now shows an APR of 15 percent and the company will not change it even though I signed the agreement. They said I signed for cash advance only... NEVER! (I don't need a cash advance). I only open credit cards with 0% APR on purchases. Each person I've talked to will not try to resolve the issue and could care less. Supervisors are not available. I asked for a copy of my signature agreement - they are not even sure they have it (very odd). The bottom line is they make up the agreement once you open the account and hit you with a high APR. DON'T OPEN A CREDIT CARD WITH THIS COMPANY - they are a complete SCAM!

Why aren't anyone filing a class action suit against Barclaycard??? $2000 limit on a card when I purchased a MacBook in 2014! Still paying 2017, and they claim it's the interest!! They just had to remove late fees when payments were made on time.

I pay every month (the whole balance) and still somehow every month there's an overlapping balance from previous months. I can't prove that they have been cheating me because I've spent so much. I will not go back and check every single transaction but EVERY MONTH the math doesn't add up into today. I'm just like... "they must be cheating me somehow." WORST CREDIT CARD EVER. Do not open. Shame on Hawaiian Airlines for even partnering with this company.

5 years of being great customer after paying them off almost a thousand dollars and They sneaky closed my account without notice and sneaky charged me $27. Until I called them about it - no reversal or waived. You will be treated inhuman and they will do harm you not only financially but also emotionally without any remorse. PLEASE DO NOT TRY TO ATTEMPT GET THIS CC.

Dispute reported to Barclays in May 2016 regarding payment for services not rendered (vendor terminated service). This was originally charged on the American Express Jet Blue card, which was subsequently changed to Barclays. I have called about 30 times, and each time by "supervisors", I am told that this situation has been "escalated to the highest level" but no resolution. I am out over 1200.00. I really would like to terminate the account, but I travel on Jet Blue often. Any other bank would have had this resolved instead of not doing anything for 10 months and counting. Terrible customer service - beware.

Very bad credit card, do not apply for one if possible. I have 3 cards with them for over 2 years' time with no late payments. I applied for these cards after a one year discharge on my bankruptcy and they approved me. I had these cards for almost 3 years after the bankruptcy discharge and now they decided to close one of my accounts because they said that they rechecked my credit report and found the almost 4 year old bankruptcy there on my report! The small credit limit they gave me for the card they closed is very small, it's only $1500.00 CL. The card I am talking about is the Diamond Resort MasterCard.

This company is a class action lawsuit waiting to happen. As with other reviewers, I had a horrible experience. I'm sure yours will be fine until you have a problem and need Barclays to fix it for you. Everyone has a story (good or bad), and most people who post reviews like this are disgruntled. I certainly am, but this company should not have survived the banking crash. Their unethical practices keep them making money, and they need to go away.

I have been with Barclay credit AAdvantage for years. I ran into hardship when my card was used for charges online by my ex husband. I had an account of these charges and could verify they were not purchased by me, and there was nothing Barclay would do to help reverse charges or provide some type of assistance in reversing at the very least fees/interest (spoke with Mary in Customer Service). The interest fees on this card was almost 27%. When I called to see about a lower fee, they said the best they could do was 21.67% and would not reverse any charges/interest/late fees (Spoke with Damonde in customer service).

Warning. Scheduled monthly payments and payments don't go through all of the time, even if you get a message saying, "payment on time." Make sure to always GET A PAYMENT CONFIRMATION, EVEN IF IT'S THEIR SITE'S FAULT. I could not fight this because they are the big bad corporate wolfs, but I hope I can save you from this. I am very responsible with payments and luckily had the cash to pay them off and close the account immediately. So much of the 18 no % deal, there is no such thing, don't believe them. I hesitated to open the card, but never again.

Do not apply for the card, they won't protect you from unauthorized charge. I got charged from the scam company online but when I call Barclays customer service, they told me, they cannot do anything, I have to solve it myself by trying to call them myself. I have the same issue with my card with Capital One, but when I disputed the charge, the Capital One solve it right away. They delete the charge. I did cancel my Barclays Card and will never apply again.

Barclays Luxury Card - FANTASTIC. I applied for the Barclays Luxury card online. It came back as pending. The next day Barclays called me to ask me a few questions and approved me for the card with a $20,000 limit. I was surprised since my next highest credit limit is only $12,500 with Capital One. Good job Barclays. Thanks.

I am a European Country citizen and I have recently moved to UK from a Western Country belonging to European Union, since I got a permanent and well paid job in a well known British Company. I tried to open a bank account at Barclays in UK. I drop at the Branch in town, they tell me to fix an appointment and to bring my NIN and my passport. Once at the appointment, they tell me they cannot accept my NIN because it has my previous address on it and to get an updated one. I get it, fix an appointment again.

Barclays have upped late charges to $260 monthly minimum just because I am disputing one late fee charge which was not my fault. I had set up auto payment through their web and it did not work. If someone knows of an attorney please let me know. This is stressing me out and want to sue Barclays.

On this date of 2/07/2017, after never receiving an account statement from this company for the month of Feb. I called them inquiring about my bill. They said I was late and will charge me late charges for their neglect. I informed her that was not fair on my account because I did not receive my bill. So she argues with me and lies about sending the bill still charges me late fees. Again I proceeded to tell her that is not fair to charge with late charges. So she says they don't normally do this but she will waive the late fees for this month. But now I said "I expect current bills for each month" and she says "well now I will charge you late fees for March" because she waived them for February. I claim that is not fair and stated 'I thought you waived the fees for February' and she says oh!!! But she still wants to charge me late fees and so she wants to do that for March. March bill isn't even due yet.

I thought it was a good credit card. I didn't research enough about it and here I am trying to find answers to get unlock from my account at least to close it up. Because of the inconvenience and time consuming that it is to try to get this card to do what it supposed to do. Well I was ask to mail personal information which I won't, and all I say if I owe them money good luck collecting it since I can't even log in to pay. I won't spend a minute with this one anymore, not worth it.

The credit card company erroneously deducted $1254.66 from my bank account leaving me with no money to pay bills or to buy food. I have disputed the error, but they are making me wait seven days to see if they will refund my money back into the bank account. The customer service employee was not helpful at all, and basically told me that there was nothing that they could do, once the payment was processed.

I recently had a charge on this card that I did not make. Barclays first removed the charge, then sent me letter stating had reapplied the charge with interest. After a lengthy phone conversation with a manager, they would not remove the charge. I agree with some of the other reviews I read about Barclay. I used this card for almost everything I purchased but I canceled it. There are too many credit card companies who will put customers first, to keep using one who doesn't. I could NOT recommend this card. If you have it BEWARE.

I have problem with this credit card customer service every time I called. The first call I told them to set up to pay off monthly automatically. The lady never told me it would take more than 30 days to set up. I called after 30 days to ask them why I got declined even though I have auto payment. The manager had to explain to me that it took more than 30 to set up auto payment. I found out they charged me for late payment and interest fees. I was so mad and tell them to take out all charges. I told that manager that the company should train employees more for better result. Second call I talked to a gentleman, spending maybe more than 10 minutes and still go nowhere, I had to ask for manager again and took about 2 minutes to clear.

Nine (9) charges from the same vendor appeared on my card two months ago. I called right away, cancelled the card. BarclayCardUS fixed eight (8) of the transactions, issued me a new card, but left the ninth charge "inadvertently". Ok, this stuff happens. When I called, they mentioned they could not credit back the last charge because they canceled the old card before they realized they needed to credit it. Need to wait for the new card to be issued to retrieve its number so the balance can be transferred and then credited to the new card. Should take maximum 30 days and I should not worry about late fees and interest charges.

I asked for assistance this last year after being an absolute perfect credit card candidate with a 715 credit score. Barclays Card Co. leaves you out to dry as soon as you have any struggles. Their policy actually is to not help you until you get behind on payments and owe even more. They literally tell you they will not help you until you fall behind! I asked to have my credit interest rate re-evaluated due to the fact I had been paying on 19% for two years perfectly! They told me they could offer a 1% difference, to 18%!!! They are corrupt and a joke and I felt they only were interested and viewed me as dollar signs $$.

Yep, I'm one of the people who used the UNSOLICITED 0% transfer checks Barclays sent. Now they LOWERED my credit limit also. I have never had anyone pull this. WARNING: Don't use those lovely checks. They will lower your limit so it appears you have used most of your credit line thereby negatively impacting your credit score. You can contact the reporting agency they used and place a dispute in your credit file along with a copy of your statements showing what it was before they lowered it.

I have tried numerous times to get in touch with customer service in reference to a Barclays American Airlines Aadvantage Mastercard. Each time I get a recording that says "Since the system is down, limited automated functions can be accessed". Very disappointed in Barclays... and in American Airlines to be associated with a company that seems to care so little about the customer.

HAS ANYONE TRIED SUING THIS BANK FOR ALLOWING CREDIT CARDS TO OPENED IN THEIR NAMES? They allowed 3 different accounts To be opened in my name, one of which was opened, utilized, payments were made, and limits increased before I could get this card closed. Just because I wasn't financially screwed by them doesn't mean someone isn't responsible for the money. I'm paying now to protect myself. Who has advice? I'm so frustrated.

I paid off the total balance of my Barclay card June 20 2016. I put the card up so I could save it for Christmas shopping! Dollar Shave Club drafted $9 the next 3 months after I canceled the account with them. This generated a late pay that I was unaware of! I talked to Barclay and was told I needed to have the vendor correct the mistake before they could remove the blemish from my credit reports. Dollar Shave Club corrected the mistake and credited the charges. I received a letter from Barclay stating that they will not correct the mark on my credit!

I submitted a balance transfer when I opened the card, I did not receive any confirmation emails nor status on my balance transfer. 5 days later I redid the request thinking the other one was cancelled on the 9th. 11 days later I was charged for 2 balance transfer fees and with double the amount that was on my original card. I called to cancel or remove one of the balance transfers and no one would help me. I escalated to a manager to see if the fee can be removed and not one person would help me. I've had 7+ cards before from Visa and Amex and they have never questioned to refund me for fees or mistakes. They escalated me to the highest supervisor and still would not refund a 60$ fee, and referred me to call the president of the company. They did not care at all when I wanted to close my card. This is the worst credit card company I've ever dealt with.

I applied for a card. My credit score is over 800, never got requests to verify when I applied by other banks. This one sends me letter to provide a utility bill, ok I send 2 and a bank statement. Then when I did not hear back and call back the said, my application was put in a different group of people. Now I need to mail them copy of my driver's license and SS. Hmm because I am ** or have a foreign sounding name? They could not explain it to me why so I just did not bother to mail them and it's a waste of time with them. I only was interested in this card because it offered with LH some perks... but until the will review everything and send you those I will be already traveling. :~(

I have had excellent luck with this one until I made this purchase and sent it back. They took the side of the merchant who committed perjury in a insurance. This lowlife has 940 complaints at the BBB in Delaware and the BBB gives them a super gold rating. Is this the Better Business Bureau of blow, blow, blow? I told them that and they don't like me, and that makes me feel good. Do not waste your time here. What did they sing in 16 Tons? "Another day in debt." 940 COMPLAINTS AND A KISS ON THE **. WHAT HAS THIS WORLD COME TO? UPPER CASE TO EMPHASIZE... THE CUSTOMER IS ALWAYS RIGHT.

Bad bad bad. Credit limit $5000, balance under $100. Called customer service in Philippines. Rep told me declined because swiped twice?! Asked cashier who swiped it and said it was declined on first swipe, then keyed in and declined again. Bad bad bad. Barclaycard reset to accept I HOPE.

I just recently got hurt at work and don't have my extra income coming in. When I called this company to explain this to them they told me there was nothing they could do and my payment had to be made on my due date. They now expect me to pay over 100.00 even though I have no extra income coming in. I got them through Credit Karma. I warn you. Do not go with them. All they care about is money, not people. I will never go back to them and have closed my account.

I took out a loan with Barclays in 2011. Unfortunately I had to go on a payment plan due to change in my circumstances since 2012. This year in March I received a settlement offer from PRA Group where they claimed that my account would appear as settled. I paid the amount. Barclays delayed updating my records. I even received letters that I still owe the money and I need to pay. Later bank said I could pay the rest of the amount if I wanted to, otherwise my records will show "partially settled" for six years. I complained to the Ombudsman who admitted that Barclays is responsible for PRA's misinformation but said that since I paid about 30% of the total amount owed my credit records is updated accordingly.

I recently got approved for a new card and received the card yesterday. When I went to activate it I was told I had to mail in a copy of my driver's license, a utility bill and other identity documentation. Usually this is required before one gets approved not after. I spoke with 4 customer service agents to see if there was an alternate way (other than copying and mailing) to activate the card and was told NO. I have never had issues activating a card. Usually one simply calls a number and 10 seconds later it is activated. Barclays should not be sending out cards where they have not already vetted the applying applicant. This is poor business practice. The card I received has been shredded and I would recommend applicants look to banks other than Barclays.

I called in because somebody stole my credit card. Both of them and fraud department say is my fault. I called. I spoke with somebody at Office of the President and they agree with the fraud department. They told me that my authorized user activated my card and they didn't. That had nothing to do with my card being stolen. Every time I call them I have to argue with them. It shouldn't be like that.

I recently have made several attempts to resolve my account with LL Bean visa. I am experiencing hardship. I asked if I could apply for financial hardship. My income is low right now and I am doing my best to make payments. Barclays LL Bean Visa card has refused to lower my interest and keeps telling me there is nothing available. My account is past due. I am making 100.00 since I cannot afford minimum payment of 400.00 a month. On top of that even if I make a payment they are charging me late fees.

After applying for the card, I had the company close my request. These people are total idiots. I was worried that if I took the card, I would have nothing but incompetent issues with the card. I keep a credit block on my account so I can understand that they would want to verify. I am happy with that but these idiots asked for my driver's license and SS card. After I sent them they said they wanted the backs of the cards too. Why didn't they ask for the backs in the first place. When I called to verify my address, a request they made two months after I applied for the card, they said that it wasn't proof that I got their letters at my address and I needed to send utility bills. What idiot gets hard copy utility bills. News flash: everything is done online.

I was in the process of applying for a credit card through LUXURYCARD.COM issued by Barclays Bank Delaware (Barclayscard). On two occasions, once in the beginning of the process and once at the end of the credit card process, I asked, "Do you offer a credit decision at the end of this process?" At first I was told, "Yes if you are approved". This answer of yes allowed me to move forward with the application process. At the end of the application process I was again asked, "Do I have authorized to run your information?" I replied yes but once again I asked do I get a decision once it's run. Customer Service Representative replies, "Well it could take up to 5 days for a decision". I reply, "Well that is not what you said in the beginning of this process So CANCEL THIS PROCESS AND DO NOT RUN THIS APPLICATION". She replies ok. Barclays Bank Delaware (Barclayscard) RAN MY CREDIT ANYWAY WITHOUT MY AUTHORIZATION.

I have had my Hawaiian Airlines CC for about 8 years now. This card was once owned through BOA. BOA then I don't know sold it or whatever it is they do to BARCLAYS Bank. Since then I have nothing but problems. I am unable to access my account anymore online. I like the convenience of calling or getting online and getting automated information. Well about a month ago, the automated system started asking me for my DOB. That's fine, except when I entered it, the system said it was incorrect!! Excuse I know my DOB. Had to wait for someone to get on the phone so they can fix it.

I have many credit cards and worked with many different banks through the years. My wife had signed up for the US Airways card a few years back and it became the Barclays AA Aviator card. I have to say this is the single WORST CARD EVER. We had a birthday party for my son who was turning 1. Paid for the balloons with this card. On the day of the event, the vendor came late, did not set up close to half the balloons as agreed in the contract and worst of all, in the balloon letter display of my son's name, she did not include the middle letter in a 5 letter name. My wife complained since the guests came into a party at 6 pm and clear could see the missing letter. Pictures were taken with the 1 year old with the missing letter. The vendor's response, "Can't you take pictures later?" One year old baby, Sure let's wake him for pictures after the party.

I received an offer for 0% interest with a low fee. I paid off another credit card. I received other offers and did the same thing. Each offer had an expiration date associated with the offer I used to pay off the credit card. I kept track of my payments to know when the first offer expired to be sure I paid it off before the 18.24% rate started. I came to find out that Barclaycard does not apply the payments toward the oldest 0% offer first, so in effect I have an offer that doesn't expire until next year, but the balance is far lower than it should be. The offer that expires this month is now much higher.

I opened a billing dispute for $1,300.00 with my Barclays Rewards MasterCard. They take great notes but there is NO ONE that will speak with you about status, etc. I asked 4 times to speak with manager. They called, left message with a number that reaches NO ONE. It's a voice mail HOLE. Then they send letter saying "We called you several times to discuss your concern". One call does not equate to "several time" and NOT leaving a call back number. Really!!? I'm now learning that MasterCard does not make their customers "whole". MasterCard will bury their loyal customers is their data abyss. For the record, when opening a billing dispute only cards like Visa and AmEx make their customer whole and happy campers. Guess I will close Barclays Rewards account when my billing dispute goes silent and falls by the way.

I have had this Carnival Barclays card for nearly a year. Against my better judgement, I gave in and applied on a cruise for the freebies they were offering. Believe me, the freebies have NOT been worth the hassle I get every time I have to call Barclays US. Originally, I rented a vacation condo online and all was okay. When I tried to make a purchase in a store, the card was denied. When I called the Barclays customer service they told me several things that weren't true. That I had called and told them I lost my card, they had sent a new card, and then no, they didn't send a new card, they just updated my credit report. It was all confusing.

Enjoyed a Priceline Visa card from Barclays for several years. Never late on payments. Because I get paid upon completion of a project which are occasionally long term, my credit utilization goes up and down. Imagine my surprise when Barclays, without notice, cut $4,100 from my credit limit suddenly leaving me with about $200 available. Reason given was credit utilization which, thanks to Barclays is now far worse creating a potential snowball of similar responses from my other cards. There really should be a regulation about this so that you at least have an opportunity to manage it. Impact on my credit score due to their move is terrible. I guess they are trying to make up for the fines that regulators have been assessing them for their illegal banking practices. I see that other reviewers have had similar complaints. Don't trust this bank's credit cards.

I have several credit cards, some for as long as 40 years. I've had a Barclaycard for several years. I use my credit cards heavily due to my business. It is not unusual for me to run them up close to the credit limits and then pay them down. I will pay off the Barclaycard over a longer time because of the favorable interest rate. I've never been late on a payment with them or with any of my other creditors. My credit score will vary just because of the changes in my credit balances but not due to any delinquencies or derogatory remarks or issues.

Worst credit card ever, very bad customer service, very unhelpful, and rude people. My advice is to stay very far away. I even got sued for owing 500 bucks because the customer service didn't help me. I couldn't pay my bills and therefore got sued...

Several weeks ago I applied for a credit card through Barnes & Noble, hoping to make use of the reasonably good rewards program for in-store purchases. In the course of the application, I was asked to enter my permanent address, with a note that if I was living at a temporary address it could be entered later for the purpose of shipping the card. As a student, I was happy to see that, and entered my permanent address, which is, for the time being, still my parents' house. The promised opportunity to enter my temporary address wasn't offered, but that was a small inconvenience I've been living with for a checking account for a while. I was also given an opportunity to have a $15.00 charge applied to the new card as soon as it was issued for express shipment. I checked this box inadvertently; that error would prove to be the catalyst for a great deal of bother in the coming weeks.

Barclays was most difficult credit card I've ever had -- I've spent lots of time calling customer service w/additional fees. I used Barclays at the Apple store (easy approval) and thought they would be ok. However, once the Apple special expired I used it for one expense that fell outside the Apple special rates. Interest was extremely high -- I called and they would not lower the interest rate even -- they were absolutely non-negotiable. I found this very odd. Is the company trying to keep customers?? (no) So I paid the account off. With my last payment, they charged me additional interest "trailing interest" they call it, so even though I paid my bill in full, my last payment left a small balance. I am very annoyed by their practices and in general working with this company. I found them non-responsive to my needs and would NOT recommend them to anyone. Call bankrate.com for a better company!

Thought I read the agreement closely when I signed up to get the 50 bonus for signing up for Visa. Well I guess I had to make a purchase before July 17th, my room was booked for July 24. So I didn't t get my 50 credit. Contacted them and the manager had no intention of helping me whatsoever!!!! My parents closed their Barclays account this morning, my husband is transferring his balance to Capital One, and I will be closing my account in Sept only because I booked a room with my points and got great deal. I am very sick and had several hotel reservations to make in the next two years for trips to Cleveland clinic... what a waste for poor customer service care.

Took 35 min to change bank auto repete deposit comes from and then Barclays typed in a credit union not a bank. Told me to check back in day or two vs fix it and send confirmation.

I used a Barclays card check (balance transfer offer received in the mail) to make a loan to a friend. Apparently, Barclays card made one call to my cellphone to try and confirm the check (with no message left) and when they got no answer cancelled it. I then incurred a returned check fee and my friend incurred 3 bounced check fees (one for the Barclays card check that was cancelled and two more for checks he wrote in anticipation of receiving funds from Barclays card). When I called Barclays card I got no satisfaction what-so-ever and no cancellation of the return check fee - just a robotic repeating of "well that's our standard policy." I think its ridiculous to make only one call and then cancel the check! Duh, they can't even leave a message? What a scam!

I used a Barclaycard check (using my line of credit) to make a loan to a friend. Apparently, Barclaycard made one call to my cellphone to try and confirm the check (with no message left) and when they got no answer canceled it. I then incurred a returned check fee and my friend incurred 3 bounced check fees (one for the Barclaycard check that was canceled and two more for checks he wrote in anticipation of receiving funds from Barclaycard). When I called Barclaycard I got no satisfaction what-so-ever and no cancellation of the return check fee---just a robotic repeating of "well that's our standard policy." I think it's ridiculous to make only one call and then cancel the check! Duh, they can't even leave a message? What a scam!

Barclay Bank is terrible! They will offer you a great credit line for their card, and convince you to transfer your balance from a higher interest card to them, then without notifying they will cut your credit limit to make it look like you are over using your credit to the CRA's. Do not fall into the Barclay Bank Scam, avoid this bank at all cost.

I have 3 Barclays cards and I suggest if you are thinking about getting one... think again. They started me out with 2 $4000 credit limits and the other one at $2500. I've had the cards for 2 years or more... have never been late and almost always paid more than the minimum due. One day out of the blue I get a letter stating they are reducing my credit limit on one card. I emailed them and asked how they can do that to someone who has never been late! Of course, I get a generic email back saying how sorry they are blah, blah, blah... and almost 7 months later they did it again! Doing this affects my credit score!

Never have I been so pissed at a company as I am with Barclays. Unlike #CareCredit, they do not apply your payments to special interest financing unless your account balance is paid in full. I have paid more than three times the special finance charge in payments, and yet there is a balance... Total BS. If I carry a BALANCE I DOUBLE OR TRIPLE MY PAYMENTS TO AVOID HIGH INTEREST. These tactics are low down and dirty and trick consumers into cards with them. I will not be using this card much more I will keep a marginal balance so as not to ding my credit, but this relationship is done.

I used one of the checks that they offer to pay off another credit card. After paying all of the balance transfer I still owed almost all the money. I called and they told me that the bank apply the payments whatever they want. So, be very careful because you never going to finished paying this off unless you don't use your credit card for purchase. This is the worst credit card I ever had.

I have had an account with Barclays for over two years now possibly three. Over the last year since May of 2015 I have made 1 transaction on the card and paid it off less than 30 days later. To my knowledge the card was paid off so have not checked my account in months. The next month after I made my last payment the annual fee of $49 was charged to my account without my knowledge.

Due to lack of a better word, I have to call this "Worst" Barclays credit card. Their customer service is pathetic and their business practices are selfish. I filed a dispute case against a furniture store who didn't deliver a item, and after around 6 months with at least 20 mails & phone calls, they put the charges back on me, saying that I need to provide them proof without any responsible investigation on their side. Where is the so called "Consumer Protection"?

In or about 2014, I had 2 Juniper credit cards with Barclays Bank. When I initially applied for the cards, I was given a 9.7% APR. I paid the monthly balances on time for more than 12 months. All seemed to be OK. All of sudden, Barclays notified me that they were "RAISING" my interest to 25.97%. I could not believe it. I called Barclays and attempted to converse with some foreigner who I could not understand. To make a long story short, this foreigner told me there was nothing he could do. I told him very frankly that there was I could do, and that close my accounts. He said, "Go ahead." At the time I owed balances on both cards and told this jerk that I would not pay them. He could have cared less. I did close both accounts.

Have had card over 2 years. I used it and CL was raised 2500.00 so total of 4500.00 used and paid. Paid off last June and did not use much at all and if I did paid in full. 4 weeks ago I put 1500.00 use to help my son and made one payment on time and today I received a letter. They dropped my CL to 1800.00. Never late almost always made more than min. I am paying off all my cards in Aug so just made min this month. It was at 0 for over 8 months. I called. No one can tell me why. Have AmEx Discover and Capital One (4 Caps total of 35000.00). I will cut up my Barclays Cards (Apple NFL and World Cash) AND never use again. I do not want to cancel because it will take a hit on my score but will watch very closely on my phone app that there are no Fraudulent Charges. Stay away. They are good to get going on credit but then pay off and cut up.

This company is the most frustrating credit card company I have ever dealt with. I have spent numerous phone calls and two trips to post office to provide them with documentation that I exist. It is thru the Apple finance program. Amazing, Apple store gave me a 1200 dollar computer, but I can't get the credit card approved. The letter from Barclays said to send in a utility bill, but that wasn't good enough. Then I need to send in a copy of my social security card and my driver's license. Still not good enough. The driver's license wasn't clear enough. It was legible to me. I am not going to pursue this card and get the Apple rewards, but I will continue to make payments on the credit card that I cannot get approval for. I wonder what the connection is with Apple. This would be nice to know.

I applied for Barclays card via Apple store. To my surprise I was denied. Surprised because I have a consistent Fico score above 800 (today it is 850). About a week later I got a letter in the mail saying I was denied because they needed confirmation of my address - the address I've lived at for 6 years. I sent the required confirmation a month ago and have heard nothing. Tried to talk to someone on the phone and all I get is passed around and finally a recorded message that ends in goodbye. Has anyone else been caught in this loop?

I guess I am spoiled by my Discover Card. There, I never have a problem with emails, late payments fees, etc. because the setup is so easy and logical. I always get all notifications. At Barclays, even setting up the automatic payment is a nightmare. Email reminders do not reach me (yes, of course I checked my spam folder), which lead to late payment fees. Their setup looks so ancient, that I wonder why they are still around. I am not going to use this card anymore.

I've had this card for about two years now. About 3 months ago while on the phone with them, they offered me 3.99% interest for balance transfers and purchases for 12 months. They said, it would stay at 3.99% then after the 12 months is over, the charges made during that period had to be paid off or it will go back up to 25.59% on those purchases. I decided to look over my bill this month before making a payment and they have been charging the regular interest in all of my purchases other than a balance transfer I did.

I have been trying to pay off two very high balances on 2 separate cards issued by Barclay's as a result of a transaction with Wyndham Timeshare. We felt we were tricked into taking on these cards but once we got stuck we felt it best to just pay the cards off. We closed the accounts and cut up the credit cards some months ago. Now we have the chance to pay off the cards to an interest rate drop from 19% to 3%. The problem is I don't know the full account number and Wyndham Barclay refuses to give me the full account number. I have nothing with the account number on it. There has to be a way to force them to provide me with the account number so I can proceed with the balance transfer. Right now I feel as though I am being held hostage to their terms of paying this when all I want to do is get freed from them. Please offer some help if you can.

Anyone out there who is planning to do business with Barclay should think twice. Not a good credit card company. Don't waste your hard earn money on this company. I have been with this company for several years never default on a payment. When I requested for a credit increase they deny my request. I am working on paying off Barclay and close this account. Very dissatisfied. Poor customer service. Not a customer service center that is why their customer service skill stink. This is my first time writing a review on a business. Most of the time I don't do anything about it but this time I am really unhappy about Barclay's business dealing.

I cancelled my Juniper card at least 6 months ago, however, I received a statement on May 28, 2016 for $9.99 Angies List 888-888-5478 IN. This was for renewal fee for Angie's list, which I had cancelled 6 months ago due to a charge of $69 for a service which was never used. I called Angie's list to have this removed, however was told they could not do it. This was an automatic draft thru Barclays, Juniper credit card. I called Barclays, Juniper, and after over an hour and being transferred, I was told Angie's has an agreement with the bank that can charge a automatic draft credit card even after the card has been cancelled. This is just not right! She also said I had been charged another $9.99 on 5/5/16. I called Angie's list again and I was asked how did I know I been charged.

I post a payment on April 29 for due date in my card May 02, 2016, and the payment was 27, and I pay 50 but this payment didn't so in my account after 4 days. So on the 05/02 I did make another one so I don't have to pay the penalty, and this one post on the 05/03, and did not apply for the month of June. So they play that trick and if you aren't careful you think you send a new payment but for them not so. Watch out for this bank is the worst credit card you will ever owned. Too many fees and bull. Please stay away from that card.

I had my LLBean credit card information stolen for like the third time. Why my LLBean card is like public information is probably related to Barclays, although I can't prove this. The credit card was used to sign up for Rhapsody among other things. This subscription rolled over into the new credit card. I called to tell them the charge was fraudulent. They decided it wasn't but didn't notify me. Another month got charged, I called again. It took over an hour on the phone and my testifying on 4 different times for the record that these were not my charges. I felt bullied for much of it.

I originally got a Barclays Card for an Apple promotion. I watch the payment dates closely. I noticed that I had a late payment fee ($37) on the card. When I downloaded the statement, it showed that the payment was "transacted" on the due date but "posted" the next day. I went back and checked other statements, and found 5 instances since October 2014 where they had charged "late" fees although ALL payment dates were on the due date (the 3rd of the month). They have a note that transactions placed after 7 pm EST are not "posted" until the next day, but what difference does that make to the day the bill was paid? Is anyone else having this problem? I am sending copies of my bills to the US Attorney General's office. Care to join me? Bye Bye Barclays. Reading the other "customer service" reviews, I decided not to bother. Class Action Lawsuit anyone? It is time to reign in these banks.

I got a Barclays Credit Card only because my wife asked me to as a travel credit card. I paid a yearly fee on time down to 00.00. Somehow these folks told me my payment was a day late, which it wasn't. I was then charged a 40.00 late fee based on paying on time down to a balance of 0.00. This is a dishonest company. They should be banned from doing business in the US. I have had two other credit cards for 20 plus years and never had this kind of situation occur. These people are scum and have lost me as a customer for life. It cost me 100.00 to be done with them. God knows what it might cost you. Stay away at all costs from these crooks.

I called Barclays for my Priceline.com card to discuss a late fee. I was asked for my PII to verify I was me. When they asked a 4th publicly available info question I said they should be asking for my passcode for the account. They then asked for Mother's Maiden Name and my answer failed, as did the passcode question. That led to the Risk Mgmt who asked more publicly available answer questions.

Here are the facts. In early October I applied for a Frontier Credit Card on a plane flight. The carrier said that I would receive a free plane flight if I filled out the form, and it was EASY! The flight attendants and pilot pushed and promoted the card many times during the flight. By hand, I wrote down my information on a form and gave it to a flight attendant. After this point I did not hear anything from Frontier Airlines regarding the card. Nor did I hear anything from the card grantor, regarding approval or acceptance of this contract, account or card. I figured that, for some reason, I had not been approved for the card and no company would be contacting me about this situation.

Beware: Worse credit card company ever, 03/30/2016, they pulled my credit. It hit hard three inquiries to my credit only to be denied. The reason they gave me was terrible... because I have an account with Capital One. Thanks credit karma, customer service rep very rude. If you are looking for a great card with great benefits please try capital one, and you can apply for more than one card. I have two credit cards with them and they give credit increases every 4-5 months. Only one inquiry on your credit report. Barclay said to reapply in about six months. No thank you. I will continue to build a history with capital one, a business that I know appreciate my business and have outstanding customer service reps. Please do not apply at this company. They will deny you and hurt your credit scores at the same time.

I am writing this letter in regards to my horrid customer experience with Barclays. On December 29th my card was used fraudulently to make a purchase at Best Buy. I noticed this activity on the 4th of January and reported it immediately. I spoke with a representative and the charges were placed in dispute and it was noted on the transactions. The note said that this issue would be resolved within 45 days. It is now the end of March and I have received no resolution and no contact. I called the customer service line in an attempt to get this resolved. To my dismay the representative had a very difficult time understanding me and at the end of a 45 minutes discussion had not accomplished anything but cancelling my new card and setting up a new one (which I did not want or need).

I became a card holder on May 31, 2014. This card offer me a balance transfer with zero interest 12 months. So, I took advantage of the promotion and paid the card off before the 12 months. I started off with a 1200 CL. They raised it to 3300 CL. I didn't charge anything on the card for 3 months. Another promotion came up where I took advantage of it.

I had two credit cards with Barclays with a $35,000 credit line. 4 phone calls later, my customer service complaint has not been resolved. I was promised a credit card with no annual fees. Customer service never set up my account as promised. They took $27 out of my checking account for their annual dues. They told me that I could not be refunded the money for at least a month. There are too many good credit card companies out there that actually want your business. Do not open up a Barclays credit card.

I called the "customer service" number to cancel my account. I rarely use this card, so the exposure to scammers is actually higher than one I monitor more. The first person I spoke to was nearly incomprehensible, finally got handed off to someone who handles cancellations. This second person put me on hold for a few minutes then handed me off to a higher authority who hung up the moment. I said, "I wanted to cancel account." Apparently these customer service people get demerits for every cancellation.

Scam? Applied for card - had $200 cash back on $500 purchase. After got letter saying some additional info. When called asked few personal info question like mother's maiden name, last 4 ss #, DOB etc. Also requested copy of front and back of ss card and dr license. Requested to cancel app but won't do it.

This card is a rip off. I want to transfer my balance to another card and they want to charge a $185 fee. Just ridiculous. I am waiting to pay it off and not using it again...

I'm retired and on a fixed income. When I first got this card I went ahead and made a payment so I would be ahead of the game. And the third Wednesday of every month I made my payment. And now all of a sudden I'm being charged a late fee. I call and try talking to someone about the fee. I get an Indian or someone I can't understand and I am supposed to talk to them about this fee. It gets old really fast. So now I'm trying to find out exactly what day I can pay my payment on so I won't be charged again. And I can't get a straight answer.

Closed account and did not review why. Called and could not get a English speaking person to help.

Worst customer service. They are not trained nor they treat their customer well. They have total disconnect internally – as known to most who had account/card with them. Security team asked me questions on my old address and phone number. They had all my data wrong. Looks like someone inside changing the data or they do not have the right source. They say "It is all in someone else name so we put your account on hold!" until they get the proof. I have been using the phone and in address for more than 4 years!! They asked me to fax the details to them. I have faxed it more than 10 times. They still did not get and then they say, "Is it? Did you try faxing? Then try mailing us."

I have to say this is the worst credit card I have ever had. I am dying to pay it off and close it. I am willing to affect my credit status with a closeout because these people are so horrible! They are unprofessional, unreliable, and rude. Every single time I have dealt with any of the customer care agents as well as plenty of managers and shift supervisors they all have a nasty attitude. Save yourself the time and hassle and boycott this company. The ethics they train on are on zero.

I am a very frustrated and disgusted customer of the Bank of Hawaii MasterCard. As a customer I have been dealt with poorly and this letter will itemize all the issues. In July 2015 I received my MC with a 2500.00 credit line. I transferred a balance and had more than 1000.00 in available credit left to qualify for the air miles. In Sept I contacted Barclay to see if I qualified for the air miles. The agent tallied the spending with pending transactions and assured me I reached the 1000.00 min.

I earned 46000 miles, but I never had chance to use them, then bank forfeited them without even telling to me!! I have several cards and I have several miles programs. I never saw rude people like these bank, and cheating from their advertisements even. The bank never gave me any chances to use my miles, and now they say it forfeited!!! It is junk bank, worthless miles program!! They do not honor their advertisements even!!

I have a MasterCard through Barclaycard that had a balance. I paid the balance on February 3, 2016 and on February 5, 2016 they charged a interest charge on the balance that I just paid on February 3, 2016. When I called the Customer Service Department on February 8, 2016 to ask why the interest was charged on the amount that was already paid, the lady at the Customer Service Department said if I would of paid the entire amount I wouldn't of got charged interest on the full amount before the payment. I was charged more in interest than what the balance is.

A company charged my credit card and shipped an item to me. I caught the error online and when the package arrived I refused it and had it sent back. I never ordered the item, it was way too big for me so I would never order this. I then let Barclay know that the company was running a scam. They credited my account for a little while until the new statement came out and then instead of resolving issue, they just put it right back on my card! The State of Florida has filed a suit against this company for Unfair Trade Practices so it is well known what they are doing.

I had signed up for a card that was advertised as coming with 0% intro APR on balance transfers and purchases and a travel credit if you spent a certain amount in a given period. When I was approved, they gave me my account number instantly and allowed me to create a profile online to make a balance transfer. They did NOT make me sign off on the terms BEFORE allowing me to transfer a balance, which is against federal regulation. Silly me, I transferred a balance, assuming that I had gotten the terms I'd applied for. Lo and behold, when I got my card in the mail with the paperwork two weeks later, I found that the 0% didn't exist. Without the intro APR, I was unable to make the minimum for the travel credit, so I didn't get that either. Of course, when I went back to the page that I had bookmarked with the advertisement, the page had been taken down. Sneaky sneaky.

Paid my balance in full on a card with $6000 credit line. Because I paid in full they cut the credit line $5500 which leaves me with $500 usable credit. I have been a customer for over 4 years. I will be canceling account immediately. Find a card that rewards you not punishes you. Had I kept paying the minimum balance, they in turn would keep collecting interest and would've kept raising my credit line.

I called this cc company about my missing credit card that I never received in the mail. There was no possible way for me to make my account to pay it. I was one day late paying and they were so rude to me, babbled on trying to confuse me, and they talked to me like I was stupid and a child. Once my card is paid off I will be done with this company! They are terrible!!

This credit card is junk! Without any notice they keep changing credit limits and give you a runaround why! They force you to take cash advance and if you don't they lower your limit since they want high-interest rate on your cash advance! Didn't want cash advance so they lowered my balance and will cancel the card, it's junk! Customer service people just try to confuse you to make you think you are dumb! Your limit and your cash advance are so different! DO NOT want cash advance, NOT paying that interest!

On November 15, 2015, I did a balance transfer from my Capital One account to my Barclay's account. Capital One put the wrong account number on the transfer to Barclay. Barclay did receive the money and I have a copy of both sides of the check for proof (Capital One sent the copy to me). It took over 4 weeks for Barclay to locate the money and post it to my account. The amount being over $1,500.00. The money posted to my account on December 21, 2015 and then disappeared the same day.

First time using this type of Credit Card. I had an issue with my FIRST late payment, in the time I have been using them. This is the first time! I've made the payment just a few hours later, at the moment I saw it. (I am NOT talking about 2 days or even a day, it was just hours of being late)... As per the Manager Eugene ID **, the only reason acceptable, in order to get a courtesy fee reimbursement, was either a dead in the family, hospitalization and/or some reasons he listed me. I was honest and told them the truth, I forgot!! I can't really have a credit card that does not care and does not take in the consideration of a person being honest. So, they just want people to lie? I am very disappointed.

Now I clearly know why I canceled with the company in the first place. Horrible customer service experience. I had scheduled my payment for the due date, but their system took the payment on a different date causing me to incur a late fee which changed my minimum payment for the following month. Spoke to Jerome who was supposedly an Account Specialist, but that's only a sense of entitlement because he wasn't able to do anything for me that was clearly not my fault or refused to do anything for me. I have been with the company since 2007 always making on time payments, but obviously that doesn't matter to them because their hands are tied.

I got a Barclay Wyndham Rewards card with the promise of a large sum of rewards at sign up. I got those. It also promised that after a year, when it was time to resign (for $69), I would receive another large sum of rewards. I didn't get them. When I called to ask about it, I was transferred several times and put on hold several times. After one full hour of waiting for the third person to pick up, I gave up and hung up. I would NOT recommend this card to anyone.

I rented a car from Hertz in the UK using my Barclay Arrival Card and I'm very happy that I did. My rear bumper had a dent that Hertz charged me over $600 to fix. When I got back home I reported this to Barclaycard. They sent me a questioner which I filled out and sent to them. I was very happy to receive a refund in full. I feel that by using the card, I will never have to take out accident insurance with the rental companies which will save me money.

I purchased a product and the company was fraud and 6 month the customer service of Barclays card is completely worthless. Instead helping me they closed my account. Horrible experience. Please beware.

I was on a Frontier flight and decided to get a Frontier MasterCard to take advantage of free flights. I received the FRONTIER BARCLAY CREDIT CARD MASTERCARD in the mail August 2015. I never activated it since my mom had a stroke and I was busy with her affairs. 2 months later I opened the CC statement and was annoyed to find a charge for the YEARLY credit card fee and an interest fee. I called and they said I was overdue on the yearly which was my fault. I assumed the first year CC fee was free like American Express Cards. I told them I would pay the yearly but not the interest. The agent said she would remove the interest fee.

Terrible company, terrible customer service experience. They proceeded with a habit of charging my card $1,000 every couple days while my balance with them was $650. They charged $1000 twice without any authorization (literally, they stole it and admitted they stole it!). And just for those who maybe curious, I never had one late payment in my life. It wasn't collection or anything like that. In fact customer service admitted it was an unauthorized charge. So when I tried to clear this issue both times, customer service wasn't very helpful. I still have to wait for reimbursement for 10 days as I am writing this, while they keep using my money (maybe not that of a big amount for them but matters for me!). I wish I looked up the reviews first before I opened an account with them. You are better off just putting your computer or whatever that is you are buying at Apple on your regular Visa or Master Card.

I have been with Barclays for some time now and I have been happy with them until recently, when for no reason they cut the credit line on all my cards by 50% with no notice. My credit score is well in the 700's and I have never been late or missed a payment. I will be paying off these cards and closing the accounts. I will stick to more reputable banks for my needs. There is something very fishy about the way Barclays does business.

While on vacation, I ordered food to be delivered to my hotel room on 11/28/2015. The food never arrived. The next day I called the restaurant and no one answered the phone. That same day I called the Barclay customer service line and spoke to a representative who said that the transaction was in pending status and to call back when it posted in account. Today 12/01/2015 after making multiple attempts to contact the merchant for a credit/refund I decided to call the customer service line again - this time the charge was posted in my account. I spoke with one of the customer service reps and she told me that there was nothing that she could do! I asked to speak with a manager and she left me on hold. I'm appalled by the poor customer service and lack of help on behalf of your customer service representatives!

I purchased a computer at an Apple store, attendant suggested that I could use Barclaycard for 0% interest. It was very noisy and busy in the store, it was not made clear when the end date was for the 0%. I was told I would get a copy of it in the mail. That was the only purchase I made using that account. Barclaycard website is not user friendly and I was unable to print PDF files for the account. (I have no difficulties printing PDF files from other sites.) I called and requested hard copies and expressed my dismay at how they represented their services. It may be legal but it is very deceptive and worse than those payday lenders that prey upon consumers. I paid off in full and will never use them again. I want to warn others before they use their services and know exactly what kind of company they are dealing with.

One of the cardholders on my account lost his card. Barclays, after being notified, instead cancelled my card instead. I have spent hours on the telephone trying to straighten this out and receive a replacement card. Two promises of overnight delivery by FedEx have not resulted in delivery. There is confusion within the company about whether or not they can even track the delivery. I am an excellent customer, make lots of charges, have excellent credit rating. Why so much ineptitude?

I have had the Barclay Apple rewards card for sometime now. Last month I paid off all my credit cards including this one. Today I notice that my account was closed. I called them and they told me because my credit balances were too high they closed my account. I have never been late with any of my accounts and always paid more than the minimum. I cannot believe that instead of being rewarded for paying off my card and having a zero balance they closed my account. I have never seen such a thing. Please do yourself a favor and don't open an account with them.

I was told on a frontier flight that no annual fee -- I received card, didn't use it for a month or two, checked my balance... ANNUAL FEE! AND LATE FEES!!! And this was reported TO THE CREDIT BUREAU. And it is impossible to get through to get them to reverse this.

Called one evening to ask a general question. Customer rep asked me 2 security questions. I answered 1 correct, she said the other was incorrect. I asked how it could be incorrect when 'Im providing my correct and only phone that should be on file. She stated it was not and that she could not move forward in answering my question. I asked to be forwarded to the security dept to make certain my phone number was entered correctly. The customer rep in the security dept stated the same thing and was of no help! I explained to him it may have been entered incorrectly. He said because of that reason, he too could not answer my question because I could not verify my security question. I asked to speak to the supervisor and was placed on hold for over 45 minutes! This was on a Saturday evening, when all lines were open. A customer rep finally picked up the phone and apparently it was NOT the supervisor as I requested.

I have had the Barclay Bank Hawaiian Airlines card for a couple of years. Have enjoyed two trips to Hawaii on mileage earned with it. Because they presently have a promotion to earn an extra 6k miles making $500 in purchases three months in a row, I am using the card every day this month. I happened to go out of state for this weekend. I charged two Uber rides in the last 24 hours, which went through with no problem. When I attempted to charge over $300 at a clothing location, the charge would not go through. Within a MINUTE of the transaction's being declined, my cell phone rang and asked for me to authorize the transaction. I didn't even get my call started to them to ask what the **. Now that's customer service!

I accumulated over 111000 miles on my Barclay card arrival card account worth at least $1110 if redeemed for travel related purchases. The bank decided that giving 2.2% on all purchases is too costly to them, so they closed my account and are refusing to give me my rewards.

I have been calling daily and providing additional information for a week, requesting a that a letter be faxed to me indicating that my account is closed and it has a zero balance. I was given a fax number to send this request only to find out through my repeated calling that I was given a wrong fax number. I was given a new fax number and faxed the requested information again. I then talked to a supervisor who had me e-mail the information to her. She said she would fax the letter to me, but that her fax was broken and she couldn't fax out of state. I need this letter for my mortgage lender so that I can meet my closing date of this Friday 10/23/15; however, because of this week of delay my closing and home loan are both at risk.

Barclays Credit Card, they provide the worst service ever. I have a Barclays Credit Card. I booked my Travel Tickets through this card, and the card got expired. When asked for a replacement credit card, they gave me a new account number. I requested that I need the old account number as I booked my tickets and I have to show the credit card with which I booked the tickets in India. I don't understand the reason why their agents do not hear to us completely. He simply closed my account and are issuing me a new credit card with a new account number. I explained them the situation, but they can't help. This is my third worst experience with Barclays Financing Credit Card Services. The agents are not trained, they give false information. The information provided by two agents never matches. The supervisors suck, they do not provide any proper response. I don't recommend this credit card to anyone.

I have a balance on this card of around $800 and have not made a purchase in over a year. I used it for an Apple purchase, but pay at least the minimum each month and mostly more than the minimum. I have used a card with rewards on it to do some summer home projects and make way more than the minimum payment each month so my balance has remained higher on that card than normal.

Worst service ever! I received an offer for a zero interest balance transfer. My account had a zero balance for months, so I decided to request the balance transfer. The money was never received but was charged to my account. I made 5 calls to trying to resolve the issue. All but one of the agents I spoke with were completely clueless, each saying something completely different from the other agents, talking in vague circles, and repeating the same questions which I'd already answered. I've worked many years in customer service and I can tell when an agent is stalling, lying, or trying to tell me something just to get me off of their line so they don't have to deal with my issue.