WEN by Chaz Dean Reviews

I finally tried Wen again. Wow, was I still wrong and scared all over again. I got the starter kit offered on TV and I used it twice. Each time I had clumps of hair falling out in my shower, all over my comb and brush, hair was dry, frizzy and hard. I had so much hair falling out that I got scared and started crying. I followed all the steps and instructions in the order exactly as instructed.

This is the worse product ever. I have naturally curly hair. Now I have bald spots. The product made my whole scalp infected. My hair is thin now and it sheds everywhere. There's spots on my head that will never grow hair back. Now I'm scared and hate washing my hair. These images are before and after this product ruined my hair and my employment.

This is a shady company. I cancelled on 12-3-15 and paid full amount 119.85 and on 2-3-16 they took 12 dollars from my account. I called so they can explain to me why. And every time they pick up and I ask they hang up. No one there can give me a answer. They keep avoiding me. This is not cool. Hope others don't fall for their tricks and their scams. Wow. Sad part is because they're a big company they seem to get away with it. Hope this helps others like not to fall again with people like this.

My hair has bald spots and thinning that won't stop. I am scare to wash my hair. When I saw women of color advertising this product I thought this might be for me. I tried to get a refund and they said I was two days late of refund date. I still have it.

Ive been using Wen for past 10 months. Loved the product until the past month, noticed large amounts hair loss and dull dry.

I cancelled my subscription in May 2015. Continued to be billed, did not receive product. Nightmare trying to cancel and receive refund. Shady company... stay away. Product is not good, shady and unlawful billing is worse.

I wish I could give this product zero stars. I ordered this product from QVC in June 2015 and have been using it exclusively since. Even when I had my hair colored, I would request that the hairdresser only rinse my hair thoroughly so I could cleanse with WEN when I got home. I have now noticed that my hair on top is thinning terribly and that my hair has not grown in length. I have been striving for long, luxurious hair like in the commercial for WEN, and have only had small amounts trimmed, as advised by my hairdresser. I know it is growing, because I get roots, but it is falling out faster than it can grow back in.

I started using WEN in April 2015. No noticeable change in hair, good or bad; until about November 2015. My scalp on the top of my head began itching so bad that I actually had my mom check me for lice. It felt like bugs were crawling all over. She did not find any creepy crawlers but noted my scalp was very red and irritated. I then started feeling itchy bumps on the back of my head where my hairline meets my neck.

I am not going to go into great detail as I have had the same experience as other ladies here. Started using WEN 12/2014, worked great for about 2 months, started losing my hair in the shower at about 3.5 months. But I hadn't heard about the WEN issues at that point, so I continued using it. Kept losing hair more and more and at about the 6-month mark, I noticed a receding hairline on one side of my forehead. I am 33 years old and freaked out, of course and began researching online and learned of all the horror stories about WEN. I stopped using immediately. My once thick hair is now very thin and makes me look quite older. I am so disgusted and livid, I have no words. It has only been a couple weeks since I stopped using WEN so I am truly hoping I can reverse the damage.

I was given Wen cream rinse from a friend. I have been using it for 2 months and my hair dresser noticed I no longer had any hair on my neck line. Then she asked me what products I was using on my hair and told me to stop using Wen. After reviewing this product I now know it is absolutely going in the garbage. It was great for making my hair shine, but no hair is not the look I'm going for. So disappointing.

I suffered embarrassing hair loss the first time I used it. After I spent hundreds of dollars on scalp and hair care products my hair started growing back after about a year I started back using it my hair loss started again even worst than when I used it the first time. I did not personally purchase it, my friend purchased it and had hair thinning and hair loss. She gave it to me; I am sure if I need proof of purchase she will give it to me.

I have been using Wen Cucumber Aloe for many years. My hair has become so thin, lifeless, and very dry and I could not understand what was causing it. I have also developed small itchy patches on my head - it feels like bugs crawling. My hair keeps coming out heavy in my brush. I try not to brush so much because of this. My hair has become so thin on the sides that you can hardly see hair there. I was at work and my boss happened to remember I used Wen and she told me about what was going on with this product and I immediately stopped using it.

I ordered a complete kit and at 1st loved the way my hair felt. I noticed in less than a month that my hair was coming out in patches so I called Wen, the lady said "Oh we've never had that problem but I understand and will cancel any further orders and will credit you for your purchase. Sorry you had a problem." I guess that should have sent up a flag because most companies do not do this so easily so they probably did know. I was bald for about 1.5 years before it grew in well enough to get a haircut to be able to make even since it came out in patches all over at different times. I no longer have hair near as thick, curly or as long as before but at least I have hair. I would like to join lawsuit if possible. Had injections on head, used special shampoo.

I used WEN sweet almond mint cleansing conditioner and liked the bounce it gave my hair. A couple of months later my hair starting falling out! I thought it must be stress... (although I wasn't under any more stress than ever before) I thought, well it's a good thing I'm doing something great for my hair by giving up shampoo, (which was hard to do because I missed the suds)

Ordered WEN products after viewing Chaz Dean on QVC and order his products and thought it seemed like something I would like to try. It would prolong my hair coloring and make my hair soft and manageable. At first it really did the trick. However, after three months I started to see a lot of hair in the bathtub when I would wash my hair and was wondering what was going on. Then I would see so much hair in my hair brush -- much more than usual. The next time I went to get my hair colored my hairstylist told me I had a bald spot toward the front of my scalp. Then I really began to worry. She told me to stop using WEN because of all the bad reports she had been reading. I stop using the products and sent them back to QVC for a refund.

I was surprised to hear about the lawsuit and all the problems people are having with this product. I have been using since 2012 with no issues. I have very thick curly hair and it leaves my hair smooth, shiny and very healthy. I have been asked what I have done differently because my hair used to look dry and very frizzy. I personally love this product.

I have used WEN for 5 years. I started to notice that there was hair in my brush every time I brushed my hair. Over the time that I have used it, I started to notice that my hair was becoming flat and dry. When I was going to get my hair cut, the stylist stated to me that my hair was very dry and brittle. I did not want to believe that it was the WEN that was causing this, as WEN was advertised to leave your hair soft and full of volume. Now I have flat and very dry hair. I have gone back to regular shampoo to try to repair the damage that the WEN has caused. Very disappointed!!!

I saw the commercial and bought the whole kits and after 3 months I notice my hair is all over my house on the floor in the tub and falling and breaking and it's so thin. I told my doctor and she refer me to dermatology and I was told it's whatever I was using on my hair. Since then I stop using it but my hair is not getting better but worse for the past 3 month. I only wear wigs because my head is almost bald now. It's a shame

I ordered this product over a year ago to try out. I felt that it did not meet my needs so I immediately called and cancelled after my first shipment. There were too many products to use and I am low-maintenance. I had them take my credit card off their file and cancelled. A month later, I was sent a bill for a second shipment that I never received (nor did I order). Since then WEN has continued to bill me and now is "threatening" to send me to collections over a $40 shipment that I never wanted nor received. This company is a marketing disaster. If you look up reviews online, the vast majority are for billing issues. Get it together guys. I will continue to tell people how much of a marketing scam this company is.

This review has nothing to do with the products, but has to do with the company's shady tactics. I bought the intro package for my girlfriend and told the representative that I did not want to be on the monthly charge plan. I even made the rep repeat multiple times that he was not going to put me on the monthly payment plan. Lo and behold, one month later I see another charge from WEN on my credit card statement. On top of this, when I called to get the charge removed, the new rep said I was scheduled for over $100 in payments! Stay away from this company. Shady business practices and risky products.

Like lots of others I ordered the Wen products. I went and bought the whole set. I thought from all the info on TV that it was great so get all of it, plus save money. After a few months, my hairdresser asked what I was using because my hair was falling out in clumps. I called Wen and told them about my hair and she told me she was so sorry and asked for the code on the bottom. Then she told me that I didn't have to pay, just throw it away. She was super but still losing hair every time that I shampoo but finally not as much. But my hair is still so thin that it worries me. Was not worth that much hair loss.

I never thought I would be writing this but I have to now. I began using WEN "shampoo" in the summer. My hair is short and fine. All I wanted was to see body and fullness... And I had every hope it would work. I first noticed some hair falling out by fall, my hairdresser asked me what I was doing different. My scalp was itchy. I noticed hair in the drain but couldn't believe it was the WEN. As we were getting closer to the holidays -- and a family wedding, I was forced to buy a wig. Not cheap. I am ashamed to go out. I saw a dermatologist. He told me it had to be the shampoo if I hadn't changed anything and to stop using it. I have patches of spots that are still so fine.

I was given a gift of Wen cleansing conditioner last year (2015). At first my hair was soft, and very manageable - however - within a few months of proper use things changed drastically. My hair became horribly thin - thinning out so much that I could see from the hairline of my forehead back to the crown of my head! My hair became flat and dry. Thinning all over my head. What the heck happened to my beautiful hair??? Wen is what happened... Horrible product - I am so sorry I recommended it to friends. :(

I have been reading the reviews on Wen Hair Products. I am so glad I stopped using when I did. After a week, I noticed hair falling out and product burning. Hair became dry and seem to feel fake. The lawsuits do not surprise me at all. Sorry for those who did not stop.

Watched and watched Chaz Dean on QVC for years and finally decided to take the plunge. From March 2015 to Dec 2015 I spent over $600 in product because I loved it so much... at first! At first I could tell an immediate difference in my hair. It was fuller and shinier and seemed so much healthier. I even encouraged my teenage kids to use it. My 18 yr old daughter had thick beautiful shiny hair. My 16 yr old son has always had a scalp condition called Suburbia Dermatitis which is a reaction to the yeast in your body and causes thick scaly buildup. Babies have it. We call it Cradle Cap.

I like how WEN worked initially, but after using the product for months in a row I noticed my hair was drying out. I also experienced some hair loss - no bald spots but an itchy scalp and some thinning. After trying other products and receiving several invitations to try WEN again I accepted. I ordered a one time trial but was tricked into automatic orders charged to my credit card. I called today to cancel and will hopefully receive a return label and a 40.00 credit on my account. I wish WEN well but I have tried to give the product a chance on more than one occasion and fail to see any positive results.

I've tried Wen. It is true it gives you smooth hair. They just forgot to mention that you start losing hair after a few months of use. Not to mention the charges. I signed up for the introductory price of $19.99 plus $29.99 for each shipment. My introductory package came, the charge was $19.99. My second package came that was suppose to be $29.99 instead my card was charged over $75. What the hell people. The third package came, I mailed it back and cancelled my membership. I ended up with thinning hair and paid for it dearly. DO NOT BUY THIS PRODUCT!

I started using Wen for about 2 months, and was hoping for softer beautiful hair. My hair was soft. However, my hair started thinning, and I had bald spots. I immediately stop using Wen. It's unfortunate that the product promotes softer, manageable hair. I did not expect to have bald spots.

I used WEN for a few years. When I used it last year I noticed more & more breakage. The final time I saw lots of hair in the front that I've never seen before or after using the product. I decided to Google and saw reports on how people are been losing their hair with WEN. Unless you're a woman with hair loss you have no idea how this does to her self esteem. I already have been there but they have clumps of it gone. Devastating.

About over 5 years ago I decided to try the WEN cleansing conditioner while watching QVC. I was looking for a remedy for my daughter's thick curly hair; no conditioner at the time was working. According to what I saw I decided to make a purchase but to try it on my hair first and if all went well then I will have my daughter try it. I tried it for a year and I loved it. The first time my daughter tried it she cried with joy because she was able to finally comb her hair out and it was soft and manageable. We both swore off shampoo and continue to use all the products. However, last year 2015 I noticed shedding of my hair and more hair came out when I combed it in the shower; I just dismissed it and continue to use WEN. I also noticed in my daughter's room more hair on her bathroom floor and the rug in her room but since has thick curly hair I figured that was normal.

Today I finally went to get my hair done at the salon. I decided to try a new place. It had been months since my last time. After mentioning to the stylist my complaint about losing my hair, she asked me what products I was using. I told her WEN. With much hesitation on her end she told me that there was a lawsuit against WEN for that reason. The stylist had a customer that complained to her about the product itself and that there was a lawsuit. She did not want to tell me anything because she didn't use the product before and didn't want me to think she was mocking the product so I would buy theirs. She said while I blow dry your hair look it up on your phone. I did, and boy was I in shock of what I was reading. All the complaints were similar and all the information matched mine. I was so happy the stylist shared this with me because now I'm going to stop using it indefinitely.

I have been using the Wen Products for only about six months; but even though my hair feels very clean, I noticed I was gradually losing hair. More and more in the tub drain screen and handfuls in my brush, after just a few brushings.

Hair started to fall out after one year and could not figure out why until I read about the WEN products. I called customer support to be refunded... Still patiently waiting for my refund.

I have used Wen products for several years - head to toes - with no negative issues whatsoever. I started out using Lavender and Sweet Almond Mint but now use the Seasonals as well. I use it in my hair 2X per week following exact instructions for my shoulder length hair and rinse thoroughly before using just a dab on my ends for a leave-on. I use the styling products as well. I also use Wen to cleanse my face and body daily. I purchase my products from QVC because of the convenience and value. I returned it the first time I purchased it because I didn't have good results. After watching additional presentations, I realized I had not used it properly and decided to give it another try. I have absolutely no regrets - my hair is healthier than ever and I am post menopausal.

I have been using WEN Cleansing Conditioner since 08/2013. I liked the way that my hair felt for the first 1-2 years. I encouraged my daughter to try it. She has long beautiful thick hair. She gave it a try and then said that she didn't want to use it because it makes her hair fall out. How could this wonderful product make her hair fall out? Shortly thereafter, I started to notice that my hair was thinning and the shower drain kept getting plugged up. I discontinued use of the product about a week ago. This morning I was at breakfast with my friends and one of them mentioned to me that my hair looks very thin. It really does. I can see my scalp from every angle and unfortunately, not every outfit looks good with a hat. I really hope my hair grows back. This is not a good look.

I have used Wen for years and loved it. In the past 6 months I have noticed my hair thinning and the conditioning shampoo feels different. The conditioning shampoo use to have a creamy soft feel and make my hair so soft and bouncy, now it is watery and does not condition at all. My hair fills up the drain. Every other night there is at least a palm full of hair I place in the garbage. The intensive moisturizer I sleep in and rinse out the next day, once a week, now feels gritty.

WEN started out to be my choice of shampoo until I noticed the thinning of my hair then breakage until chunks of it just came off while I comb it leaving me bald in the center of my head. At first, I did not connect it to WEN since it was suppose to be such a great product. As it continue to thin, the sides and the middle frontal thinned out as well. I spent two years going to the Hair Club... Now though it has not grown back as of yet, since I have hope that it does, it is stronger... WEN, you disappointed me as well as others. It is very depressing to feel less than of when you get dress and there is nothing to do with your hair but wear it up where you once had a full bouncy hair.

I've been using Wen for 5-6 years. I started noticing an unusual amount of hair loss in my shower, on my brush, on the roller of my vacuum and hair everywhere in my house! I don't know why I didn't attribute it to Wen since I didn't have this problem prior to the use of Wen. My sister who I don't see often commented on my hair loss. My husband and son are constantly commenting on the hair loss. I just read the reviews on some sites, I am so disappointed.

My friend bought it and said "Let's try it". I did. When I first started using Wen I had a bald spot in the back of my hair. I used it for 2 weeks and it actually made my hair grow back. It is awesome. I really love your products. They are totally awesome. Everybody in my house uses Wen products. It has not once done anything bad to any of our hair. Very awesome products. Keep up the good job of making your very awesomely great products. Thanks Chaz for giving me my confidence back to wear my hair down. Keep it up!!!. :):):):). Thanks bunches. I will not use anything else.

I have used WEN Hair cleanser for years and had never had a problem. I then stopped for a few years. Then this past year I decided to return to using it because the wonderful results that I had experienced in the past with it - wonderful shine, bounce, and volume to my hair. In the beginning that is what I experienced. However, I suddenly noticed that my hair was thinning out and I was losing a lot of hair on a daily basis in the drain, my hair brush, etc. I have fine hair but a lot of it! It became too bad that I actually went to the doctor and had numerous blood tests done to find out what was going on. Each one came back as normal. I was frustrated that I couldn't find out what was wrong.

I have a friend who bought my daughter the Wen Hair Product. It was suppose to make your hair nice. It ended up making my daughter 16 years of age - lost her beautiful, thick, full body hair. Her hair is now thin and her scalp has a lot of dandruff or some type of problem with her scalp. If there is a lawsuit going on I need to know. She is young and should not have to be embarrassed and worry about her hair when she had beautiful hair and now she is embarrassed and mentally upset. Wondering if it will be all right and if it will grow back or will she end up with no hair.

I had been using WEN Conditioning product for quite some time. I just assumed that my hair had to get use to the new product. I believed my hair would get better over time with more and more use of the conditioner. But it hasn't gotten better. It has gotten worse. It started as just strands of hair in the sink when I washed it with the conditioner. Now it's an overwhelming amount of hair in my brush and on the floor after I wash my hair. My hair is real thin. I take Hair vitamins to try and grow my hair back to the thickness and length it once was.

I've used this product not only on me but I've also used it only my close friend hair. In defense of the product it did cause our hair to shine and look healthy at first but on the other hand as time went on our hair has been thinning out and we never knew why until now. I'm appalled and disappointed. I thought it was us aging etc but now I know the truth. I have never wore wigs but over the last year or so I have. Wow! Hurt and angry.

I just heard about lawsuit against Chaz Dean today from my Aunt. I started using Rice based products almost a yr ago. At first I read all directions so I would use the correct amount of pumps for my hair which it said approx. 10-15 pumps. Then it waited for the time for best results. Then rinsed it out in my sink in kitchen. I noticed my hair was shiny the first few times... but I also noticed a lot of my hair in the sink. I had tons of hair in my brush, but figured this was normal for a new product. I have naturally curly fine dark hair. I finally read reviews on QVC before I bought it. Some lady recommended not to use as many pumps.. so I did just that. But every time I used the product I had a lot of hair in drain. Never thought it was WEN. I'm 52 yrs old, and going thru early changes so still never thought it was because of the product thinning my hair.

I AM SUING WEN. If any women needs help with this contact me and I will forward my attorney's info.

I stopped using Wen about 4 weeks ago when I noticed my hair thinning and handfuls of my hair falling out in the shower and in my brush. I noticed a bald spot on the side of my scalp a few days later about the size of a quarter. It's the size of an orange.

I went to my hairdresser today, the second month in a row when I would usually go every 6 months for a trim. I have been using Wen hair products for about one year and as others I thought it was a great product. I did go for a trim today as I said because my hair was getting extremely dry at the ends and tangled extraordinarily. I never really had tangled hair. I told my hairdresser that I was using Wen products - all she said to me was "When you get home google it." I was shocked to find out what the product is doing to people's hair.

An update on hair loss - it seems that the product has softened the scalp and the hair follicles don't have a solid base to stay in. There is no progress only more hair loss. As my hair has not grown back, my eye lashes are still little stubbles, also my hair still looks and feels like straw! Back in May 2015 I had a concern regarding Wen sweet almond mint conditioning shampoo that made my hair fall out. I am still not happy at all. As you can see in the photo (taken in Dec 2015) my hair has not grown back (the 1st photo I submitted was in May 2015) and that is only one of the patches missing along with all the single strands that came out without using a brush. The bald spot is embarrassing & irritating and I need to be compensated for the unused, unopened conditioning shampoo also for the thousand dollars spent in the year of using the product.

The stuff works great. When you use it hair feels good until it falls out. Within a month my hair was falling out. If they ever give a refund for products not used please call me. It is unusable.

I have use WEN for a year. My started to fall out and get thinner. I try to call, cancel my order. It took forever. They put me on hold like if they want for me to give up. When I started to see my fallout I should of stop using it.

I used WEN for the first time, maybe a year and a half ago. My mom had ordered it and said how good it's supposed to be for your hair so I figured I'd give it a try. I have very curly hair and figured it would add moisture to my hair, but after about a month of use it just made my curls look flat with no body so I finally stopped using it. After a few months I noticed the texture of my hair was totally different and was getting very thin. My hair is almost 50% thinner and I couldn't understand what was going on, I started to think there was something wrong with me whether it was hormones or my birth control.

I have read many of complaints and all too many very similar. I have used Wen for 4-5 years. And it has only been within last year I noticed the hair coming out in multiple strands. Not usual for me. I stopped using in February 2015 to try something different to make hair loss less - anything to give nutrients to scalp and hair. Never put it together that Wen could be causing the issue since I used it for such a long period of time. I am beginning to think he has changed something in the ingredients within last year or so, or does it just take someone longer for it to affect them? I would just like my hair to get back to as thick as it was. Always had very thick hair and was born bald headed. No one could believe. No more hair loss like it was about 10 months ago. I would just like Wen to buy back all the product I still have. Bought many of the today specials on QVC so have stockpile.

I purchased Wen in 2013. I have fine hair but not thin. When I first used Wen it was okay. I felt it didn't clean very well. I went online to learn how to use it properly thinking that was the problem... continued to use it... BIG MISTAKE! As time went on I noticed there was a lot of hair in my shower drain. As I styled my hair I was noticing much more hair on my bathroom floor than usual. Then my hair started to thin, on the sides, back, all over basically. Not only that, my breakage and the itching, it was ridiculous... OMG what is wrong with me???

I first used Wen about 4-5 years ago. Like many others, I loved it at first. I couldn't believe the shine and body my hair had. That lasted for about the first 3-4 uses. I'd been working out daily (a new venture for me) for about 6 months and thought I could use a cleanser that was gentle and natural since I had to clean my hair/scalp so often. My hair started to get very brittle and stiff, and was coming out by the handful. There was hair everywhere: in the shower, on the bathroom floor, on my clothes, in the brush/comb, in the car. I thought maybe I'd had the wrong formulation, so I tried the Fig, I tried the Tea Tree, I used the masque for ultra conditioning. I couldn't understand how a "conditioning cleanser" was tangling my hair more with each use. The hair that didn't fall out by itself was breaking off. Sometimes I would literally have to cut out the knots because there was no other way to untangle the strands.

I was so excited about ordering this product from QVC. After watching for many years I was convinced that this must really work. The first time I tried it, it was different that normal shampooing. I decided to give it a month. I really did like it. I was getting compliments, so I thought "Hey this is great stuff." I told so many people about it. I have been using the product for about 9-11 months. I have been going to the same hairdresser for over five years. I did not tell her what I was using. She has been telling me over the past few visits that my hair is thinning, I was so embarrassed at my last visit because she said "If you lose any more hair I will have to charge you half price."

My hair thinning and I have lost handfuls after using WEN - I stopped using after seeing news reports but have 4 bottles left. I cry every time I look in the mirror. Please please someone help and stop this from happening to anyone one else - It is life-changing.

I have been using WEN for over 10 years! I have long beautiful hair and I am 54 (55 in June). I think, that it may be that people per capita are experiencing natural hair loss that is from many other reasons. It is easy to blame WEN because their dilemma is associated with what they use on their hair! Also, some people are allergic to various products. Some people are allergic to milk. So, does that mean we produced/sell milk??? I don't know.

I started using WEN in 2012. I was taken in by the commercials and promises. I have had too much hair all my life. My hairdresser always thinned it each time it was cut. I started noticing more hair on the drain but passed it off to normal until my hairdresser mentioned that my hair was thinning. I did nothing at first but decided to stop using the WEN. That was approximately 2 months ago and it is still coming out at an alarming rate. I also did not even know WEN had a problem until my girlfriend told me a week ago. Now I'm really upset. I have all the proof. Pictures of my hair like it has been all my life, my hairdressers accounting along with having known her half my life and pictures of the hair on the floor of the shower.

I have been using Wen hair products for about three or four years. I have noticed that my hair has gotten better when I wash my hair with Wen conditioner. I have a drain full of hair and my hairbrush is always full of hair. My hair was much thicker and healthier and stronger before the use of this product. Since my hair was so thick I didn't think much about it at first. My husband pointed out that I was going to clog the drains if I didn't put a drainer in the opening that goes into the pipes. I think I could have stuffed a pillow with all the hair that was coming out of my head. I would like to get in on that class action lawsuit.

I started using Wen hair care for a more natural way to clean my hair. I LOVED it. Shortly after I had a surgery (about a month after starting with Wen) I noticed my hair falling out. I have really thick hair though, but assumed it was because of my surgery. I continued using Wen, until my hair started clogging the drain every time I shampooed. I cannot believe how much hair I had lost over such a short period of time. I was told about more complaints and stopped using it. For a month after, my hair continued falling out at an alarming rate. Now, however, my hair has stopped falling out, and my scalp is not so dry! I do not have any of my order numbers, as Wen would not take back their order, or cancel it, and sent me to collections. Their call takers are extremely rude, and make cancelling an order next to impossible.

I had very thin hair prior to using Wen. When I started using Wen, my hair initially fell off (week 1-2.5) but now, my hair is thicker, fuller and healthier. I noticed that my hair does not break easily and I do not have as much split ends. Mind you, my hair is long. I have been using Wen for 1.5 years now and I love it.

I first tried Wen products a couple of years ago. It did make my hair feel nice. Then I began noticing a lot of hair loss. I continued using the product off and on, but then went back to my previous hair products. I thought the hair loss might have been caused by the fact that I have Lupus, however, my hair loss is now only minimal. I was not happy when I called in and closed my Wen account as they kept saying it was too late to cancel my next order. Long story short it seems that their product is not a healthy choice. Perhaps a class action lawsuit and refund to customers would be nice. I hope Mr. Dean does more research before continuing to sell his products.

When I first heard about WEN about 5 or 6 years ago, I was so impressed with it. Mostly because I had breast cancer and Chaz Dean had mentioned he developed this product because of his mother. I must say I loved how it made my hair feel and then as the next couple of years went by I kept noticing my hair just wasn't the same anymore. I am dealing with lots of thinning. I haven't seen bald spots, just limp thin hair. I am a hairdresser and have always prided myself with my hair. It is my crowning glory or was. I'm very sorry this happened to Chaz Dean, he had good intentions I'm sure. I just want my hair back to the way it use to be. I don't have my sales receipt... I have my bank statements but I really don't want to put that online. I pay monthly on my order. I'm sending my products back to them, and do expect a complete refund and I'm cancelling all future orders.

My daughter and I started using WEN. We both have hair loss and dry scalp. Stuck with lots of unopened and the open ones. Stopped using WEN month or so ago. Only used it maybe month or so. Still losing hair and have dry scalp. Help. Our thick hair is now thin and dry. Will we get our hair back?

After seeing the WEN infomercials for many many years, I decided to use the products. I used the products once and was casually telling my girlfriend that I was now using the products when she informed me that there is a lawsuit against the company. She said she had seen it on the news. I immediately went to my computer and instantly saw for myself that it was hundreds of complaints against WEN. Now I am in the same shape that the others are in. I am literally losing my hair as well. My hair has been thick and healthy for years and is below my hips, now it is thin and you can see straight through it from excessive loss. I use no chemicals and I have never had any problems with my hair.

Approximately a year, I started buying these hair products by WEN. It was over a course of time, I noticed how thin my hair was going. I already have fine hair, hoping that after seeing these ads in tv, my hair might improve. It got to the point that last winter my hair was so thin, I was embarrassed. Even my hairdresser had seen the difference. Being so self-conscious, I went as far as getting wigs. I'd spent about 600.00 Canadian doing this. I at first thought one was good, but then got a couple till I found one that suited me best.

I started to use the product back in 2014. At first everything seem to be fine, but before long I started to notice that my scalp started to get blister. At first I thought it had to do with the colour I had just got done. After still using Wen, I noticed that I was getting more blisters. And not only did I get the blisters, my hair started to break off. Thanks to Wen I have to cut my hair off that I have been trying to grow for 4 yrs!!! I would not recommend this product to anyone!!!

I started using WEN hair care products about 5 years ago. At first I liked the results of having soft and silky hair, but noticed as time went by my hair started to get noticeably thinning. Now I am at the point in which I am literally scared to shampoo or comb my hair without losing more hair. I have spent so much money on trying to regrow my hair that I am continuing to lose. I wish I can go back in time and never even started using WEN products. Please for your own good, DO NOT USE!!

I started to use WEN almost a year ago and in the beginning it was great. I chose to use it as a leave-in conditioner (just one pump in my very thick naturally curly hair) to make it easy to comb through and smoother. It worked great for quite a while but then my hair started to get brittle and my curls were a lot less defined (I chalked this up to getting older as I am now in my 40's). Over the last few months, I have started to lose more hair than I have ever lost in my life (I too chalked this up to age) so I thought I would need to take alternative measures and start taking vitamins and, instead of using my normal Biolage shampoo and conditioner, I would add a shampoo and conditioner high in protein.

I have been using WEN falling out. Now it's so bad I feel shame to go out. I want people to tell me what they did to fix it. I have proof. Please I am so sad. I loved my hair. I believe this would help me have soft healthy hair. Not make me lose my long beautiful hair I had...

I bought from QVC for myself, daughter and daughter in law. Same effect on all; our hair fell out!!

I bought this product a few years ago, I had very long thick hair and it was easy to use one product. It made my hair soft and manageable at first. Within the first month, tons of hair was falling out, like handfuls at a time. I kept using the product thinking my hormones or vitamin levels were low. Took folic acid, B-complex vitamins to help with the hair growth, my labs were completely normal. Nothing wrong.

I ordered the WEN products after seeing the infomercial and figured it only had the finest ingredients in it, that is what Chaz said and since all of the stars were using it. I also was getting hair color online through a company called E Salon. I liked both products a lot! My hair started falling out so I figured it had to be the hair color so I cancelled the hair color. It hasn't been too long and I really haven't seen any improvement and then I heard about others having their hair falling out using Wen. I was in shock... I have a ton of product because they send it to me even though I told them not to.

I tried WEN approximately 2 years ago, sounded like a good natural product. After a short time using it and the styling gel, I noticed my hair becoming drier so I quit the styling gel. Then I started losing my hair, thought it was age or hormones, but it wasn't. I continued using WEN and started seeing bald spots on my head that were very alarming. I stopped using the product but did not really relate the problem to WEN until I read many of these reviews! What everyone is talking about is the same thing that happened to me. I resorted to wigs and other products to cover the devastating hair loss. Now after about 2 years, my hair is finally getting back to normal. This product is horrible! I would not recommend it to anyone.

Love the product. It's exactly what it claims and my hair was most beautiful when I used it and I will be buying it again this week but I will NOT BE USING MY BANK CARD OR ANY OTHER PERSONAL credit or debit card! I will be buying a Visa gift card to buy it! Their reason is that when I ordered it last time, I had cancelled by phone so I wouldn't get charged the $110 for the next shipment the three month box, but I was charged anyways and it caused my bank account to overdraw and it cost me so much money any when company customer service wouldn't pay for my overdraft charges and would not refund me for the charge that I call THEFT because they didn't have permission and were told to cancel my account and not to run my card ever again!!

My daughter and I began using WEN and at first we both liked the idea of how our hair looked and felt. After using it we both started losing hair, I was losing strands of hair and I didn't think much of it and continued using it. Then as I do take care of my grandchildren and do it at my daughter's house, I notice that my daughter had clumps of loss hair in her bath/shower area. She lost a lot of hair. I approached her asked if she was still using WEN and told her to stop. All orders had to be returned and future orders cancelled.

I used Wen on my legs and hair, too, for a shave cream as suggested by Chaz Dean on QVC. I purchased products for myself and granddaughter. It caused both of us to have rashes, drying skin, extreme itching, and flaking skin. It caused both of us to have itching on the head and especially hairline.

At the beginning of using Wen, my hair seemed more tame, assuming that was a good thing. Fortunately I only wash my hair twice a week, at about 8-10 oz usage of a 16oz bottle. I was losing an extreme amount of hair. Didn't know at the time Wen was the culprit. I almost finished the 16oz bottle. Still losing more hair, bought a wig for just in case. I started using Carols Daughter shampoo, which I had, after using the bottle of Wen. I continued using Daughter, in the meantime ordered more Wen. I noticed I wasn't losing as much hair, coincidently was the same time I read the negative reviews about Wen. Received texts from friends who knew about my hair loss and aware I was using Wen. Haven't used Wen for over a month and my hair loss has diminished. Have new product I need to return to qvc.

This product was wonderful in the beginning. My hair was full, soft and shiny. I am a cosmetologist and a nurse. It was so convenient to only use one product for me in the morning prior to styling (very gently I might add). I noticed after about a month of use that the clumps of hair were getting bigger every time I showered. I do have a low but corrected thyroid level so I went to the Dr and had my level checked. My thyroid level was a little high so I backed my medication down. I was convinced my problem was solved. I was soon proved wrong. After switching back to different hair products, my hair almost immediately slowed down on falling out.

I bought Wen back in November, and at first I loved it. I normally wash my hair once or twice a week so I only used it a few times. After about the third wash, I noticed my hair was becoming very frizzy and started to break off. Then the fourth wash, I was losing a lot of hair. Now, my hair is naturally curly and thick, and I've experienced some loss throughout my whole life, just the nature of my type and texture of hair (knots, very thick). But my hair was coming out in CLUMPS every time I washed it. Then, I would dry it and my sink would be full of hair. Plus, it was just breaking off with one little touch.

I have been using Wen for 2 years and my hair started after the first year was falling out. Now it's so bad it's a shame to go out. I have people telling me what happened. I have proof.

First the negative. WEN Tea Tree gave me an instant rash all over especially on my hands the first time using WEN. It was so fast I was itching before I got out of the shower. Took over a week for the redness and itching to go away. It looked like mild poison ivy. The lavender and some of the core formulas burned my scalp. The positive is that 613, the seasonal formulas, WEN Kids, and the rice-based worked well for me. No bad reactions.

After watching the TV ads for WEN, I decided to place an order. After using it for about three weeks, I noticed a dry, itchy scalp which I am still experiencing after discontinuation of use. I am African-American and was already skeptical about the effectiveness of WEN for my hair. My hair continued to shed after several washings and was only lessened when I found another product to reduce the shedding and breakage. I lost so much hair that I wore wigs and have now resorted to weaved hair. I cancelled my order on 12-9-15 and was told that I would receive two emails confirming the cancellation. To date, I have received no emails. I have always had a decent head of hair. It was getting thinner because of my age. Based on my experience, I would not recommend WEN to anyone.

I have tried the product because I was "sold" on the claim to be a makeover for your hair unlike any other shampoo or cleanser around. I went from normal-oily hair to extreme dry, brittle, breakage and sore scalp. This is the worst my hair has ever looked and I feel as if the company knew it caused this reaction but they didn't care. They have ruined my hair and now to read all the other women with the same issues I have is disheartening! My scalp has sore spots and my hair is like straw!

I bought a gallon of Wen Lavender Cleansing Conditioner and used it a few times a week. At first I loved the way it made my hair feel soft and shiny. So, I kept using it and then my hair started falling out in small clumps. I asked my doctor what he thought was happening. He tested my thyroid and it was within normal range. I thought maybe it was my hormones and had them tested and that was only slightly out of range. My hair kept getting thinner and thinner as my hair kept falling out when I brushed it or in the shower. Then I was shocked to see a bald spot on the top of my head and now it has gotten bigger and hair is thinner. Then I heard on the news about a lawsuit from other women claiming the same thing happening to them.

I can see most of my scalp now. I took a picture from my mirror. I was just upset right away. I did not save all hair that fall off. I constantly collecting and throwing hair from the shower floor. It's getting more and more and I now need to inform you.

I started using Wen Hair products and I liked the initial results. I'm active and work out daily and need to shampoo after most workouts. So I found Wen to be great and it didn't leave my hair dry from frequent washings. I noticed a thinning in my hair but didn't link it to Wen, til recent news about hair loss and Wen. I had stopped using it as often about six months ago, but recently went back to it consistently for a couple of months. My hair has been falling out by the hand fulls! Hair in my hair brush was very alarming! I would actually tell people, being a cosmetologist, that I use Wen. And then I'd tell them that my hair was falling out! No correlation at the time, just discussing my panic about my hair loss.

Not only has my hair been falling out - I have bald spots in my hair. I had burning and itching on my scalp and it felt like my hair was being burned off my head. This is the worst product to EVER hit the shelves. I tried it because my hair was thick and unruly. Don't need to worry about that now!

My mom order us some Wen products and after a few times using the product it broke off my hair really bad and my mother hair comes out also. We will never use this product again, make our scalp itch. Something needs to be done with this product asap. Do not buy this Wen product.

I too used the WEN products for almost a year intermittently for frizzy thick hair. Now I have frizzy thinned out hair. Constant daily wads of hair. Thinking OMG. I must have thyroid problems. Nope. Negative. All negative. Blaming it on stress, birth control pills, vitamin deficiency. Constant thinking of what it could be. Then the reports started coming out, I stopped using about a month ago. It is less hair but still falling out. How unfortunate. I'm sure this may be devastating for them but it is for myself also. My hair looks 80% worse than when I started. Now I'm taking constant vitamins to see if can slow down the process of the hair loss.

I made a big mistake by buying this stuff for my daughter and myself. Hair is falling out and both of our hair is thin. Combing or brushing and it comes out full of hair. So disappointed. I know there is nothing I can do but accept it but don't make the mistake so many make and buy this stuff. I thought it was a godsend. It wasn't.

Began using Wen about 1 1/2 years ago and loved it until the severe itching began. I immediately stopped using and then the hair started falling out in clumps. It's now been 5 months and it's still falling out. I tried calling WEN to see if they changed the ingredients but after 2x calling and leaving a message no one would return my call. I have been to 2 dermatologists, had multiple blood panels done, allergy testing and am now on anti-depressants from the depression this has caused. Please own up to what you've done Wen.

I am highly disappointed in the response from WEN (well lack of). I emailed them to complain about their product which caused a significant amount of hair loss for me and they ignored it completely. The next day I checked my e-mail and they did not hesitate to send an e-mail to me advertising their product (as if my hair loss was some type of joke to them). I began using the product around April of this year and began to notice loss on the right side of my hair more so (although the left side showed a reduction in hair; it wasn't as significant. I used the product again, not quite linking it yet.

I was introduced to WEN over 5 years ago by my mother in law. I have used it exclusively for 5 years and love, love, love it. My hair is thick, curly, and unruly. No other product has made my hair feel as healthy, shiny, and well behaved ever as WEN. I use to get tons of tangles in the shower and since WEN, my hair combs and behaves like silk in the shower. I'm very concerned about the claims being made about irritation, sores, and baldness, even after discontinuing the product. I saw the claims in the news last week and started wondering if my dog's itchy, red, dandruff, scabby skin is a result of the canine WEN that I have been using on him since this summer. My dog has unexplained skin scabs and excessive hair shedding since I started using WEN on him. Since I have never had any issues myself I shrugged off the claims but now I'm worried about the bad effects it has caused my dog to experience.

My hair was coming out and breaking off. I didn't know why. But once I stop using their product I realized it was their product. I bought the deluxe set and now I'm stuck with this and out of my money. I had to use pantene to get my hair back in the right condition again. Would not recommend this product.

I started using WEN product almost 4 years ago. I also liked the appearance of my hair at first. I shampooed every day, after swimming or exercise. I started losing my hair around then, broke off and started thinning terribly. I thought it possibly was due to stress as my father was dying. Also I used my daughter's flat iron and thought I'd burnt my hair off. Kept using WEN. I was received so much of the product, I canceled my mail order. Gave some to my daughter, she was complaining of broke off thinning hair. I still have 3 unused bottles. Started using biotin thinking I needed some help to promote hair growth. I also found a shampoo I liked a lot and have been using it. WEN I used now and then, it's still in my shower caddie! Stopped blow drying my hair, leaving it to air dry anything to try and regrow my hair!

I'm shocked to hear about WEN causing hair loss and discomfort to the scalp. I just assumed that it had to do with age and stress. I'm happy to find out now about the problem with WEN so that I can stop using it. The last thing a woman want is to lose her hair. I'm debated and hope my hair will grow back and get thick again. The pain in my scalp that I'm also experiencing is driving me crazy and has me worried that I will lose more hair. WEN needs to stop selling the products or, at least, people need to be warned. I've been using WEN off and on for 10 yrs. The 1st pic is before ever using when. I had thick hair. The next 3 are my thinning hair after using WEN off and on. :(

I was given a box of WEN hair products from my daughter. I started using and at first, loved what it did to my hair. My hair has always been beautiful thick hair. I've always received many compliments on how beautiful my hair was. My hair started falling out by the handfuls. Now, after many months of using WEN, I have thin -scaly scalp- and have lost a tremendous amount. I went to my hairdresser and am told that my scalp is very dry and even has breakout at the back top of my head. Then I hear of others with the same problem!! I am furious. Please, someone help me.

When I first used Wen cleansing conditioner, I thought it was the greatest thing. Then my hair started getting dry and falling out a lot. I tried a different kind (lavender) but still the same thing, tons of hair loss. It's been a couple years since I've stopped using it and it's finally getting back to normal.

I use WEN and I started to lose my hair and it was dry and it broke off and I'm looking like a bald fool. I never had hair like this, I'm so hurt. I don't know what to do. My hair is damage. I use my daughter PNC card. It was a gift that still hurting me.

I also am losing hair since I started using Wen shampoo which has only been this year. I tried to send it back and they would not take it back and said that if I sent it back I am to pay the postage. NOT HAPPY.

I have been using the Wen shampoos and conditioners and leave in spray conditioner for 2 yrs. I began to notice my getting very thin (I had always been told I had a ton of hair by every stylist I've gone to). I now have several bald spots and very thin hair all over my head. I have pulled clumps of hair out at a time and my hair is breaking continually. I found I could only use the shampoos once a week or my hair would become very brittle and flat. I have stopped using all of their products for this reason. I would love info about who to contact on this lawsuit. I have always had great hair and I am devastated that my hair is now very thin and falling out. I hope and pray it grows back.

I just heard about the WEN problem and flipped out! I have been using WEN for a couple years now and at first, I liked it. After a while, my hairdresser told me I was losing chunks. I also noticed that clumps were in the shower when I washed my head. I figured it was from stress, or menopause, or something. Then my scalp started itching really bad. I would find myself scratching like I had lice. My scalp was always red-looking. A different hairdresser told me my scalp was so red and dry and recommended Bio-oil. I still did not link it to WEN. My hair was always fine, but I had a lot of it. Then my hair was not only breaking and knotting, but coming out at the roots! Long thin blonde strands all over.

I received two bottles of the conditioner from my sister-in-law as a gift as well as other Wen products. I used them several times, after a couple of weeks I did notice hair thinning as well as loss of hair on my hairbrushes, combs, and as well in the shower and bathroom sinks (only using as instructed on bottle). My husband questioned me about the great amount of hair being found throughout our bathroom and as well found on and in the items listed above. I never thought it was the product I was using. I did even address this to my doctor and in results they could not find anything that was causing this to happen physically and even in results of blood testing.

I had long thick beautiful hair all of my life until almost 4 yrs ago. In a 3 month period I lost most of my hair and had to cut it very very short!! I didn't know that Wen was the problem until I heard what it did to other women. Now I have a bald spot in the back of my head!

I bought this product to make my hair look better not dry and fine like they had said and reviews. I used all the products for some time and at first felt it had made my hair plumper but as I would take a shower I did see the front of my hair was more sparse but did not think anything of it. Went to a dermatologist and she told me to use rogaine (I did not tell her what I was using). Well in research with rogaine if I was to stop I would lose all regrowth. Since I have not used Wen I do not see a lot of hair in the drain. I am mad because I wanted volume and because I believed the reviews. My hair looks terrible in the front and I am embarrassed. Spent a lot of money on these products and threw them out.

I started to use then Wen. After a few months I noticed my hair was shedding a lot. I now have a thin spot in the front of my head. This product just made my hair too soft. I went back to using shampoo after talking with my stylist. The shedding has slowed up a bit but I still have the thin spot. So disappointed with this product. I hope my hair comes back.

Purchased product for girlfriend. After using it for 1 year she noticed hair loss in drain of shower and thinning hair on head and in her brush.

I had a big patch bald on the back of my hair. I did not know it was by that time I had used WEN, I stopped as I did not know why my hair was dropping so much.

I have been using WEN by Chaz Dean for about 6 or 7 months. My hair has continually gotten unruly when fixing and I have noticed the last couple of months, I could see my scalp in front as well as having big separation in back where the scalp could be seen. I stopped using it by suspicion last week. Then, I thought I would read and see if anyone else had this happen and to my surprise there was a lawsuit. I am going to have to get a hair piece. It has gotten so bad and embarrassing.

I have used this product off and on for a few years. I've lost half my hair over this time where I had fine, but very full head of hair. I never made the connection until now, as never in a million years. Would I think that a shampoo could actually make you lose your hair. Clumps of hair would come out in the shower when I used the product. I just chalked it up to age and that hair falls out naturally. However eventually I was left with half my hair in a year and I was horrified. I went to a dermatologist about this and he could not explain what was happening. It always came out upon using the product -- consistently. I'm horrified and want my hair back. Very upsetting! Does anyone know if it actually comes back if you stop using the product? I need hope.

I bought the WEN product from an infomercial. I used it twice, I noticed that my hair was shedding really bad so I stopped using the product immediately. I eventually had to cut my hair because of all the unevenness.

I purchased the shampoo products back in June 2015. I stop using it when I noticed my bangs had start to get thin. At the moment I didn't know what was causing it, so I stop using it completely. The product has been sitting in the bottom of my cabinet since. I contacted WEN, and had the subscription canceled. I haven't been successful with getting the thin area to thicken, it's like baby hair thin. I'm not on any medications, for I know some medications will thin your hair.

I first purchased Wen at Sephora, and notice the tingle in the scalp. At first thought it was the effect of the shampoo (Almond Mint). Started noticing hair loss, my shower drain was full of hair. My brush was changed 3 times, I thought I was pulling my hair. I got very worried when every time I swept the floors I can find balls of hair stock to the broom. I felt ashamed when I pick up strands of hair from the bathroom floors. I was so scare I went to the Dr. They ran blood test thinking there was something wrong. All test were negative. A few days I saw the complaints about Wen and everything made sense, the itchiness, sores in my scalp, and the baldness in the side of my head. This product has completely shatter my confidence. I always had beautiful full hair now baldness, and I find myself trying to desperately find a product to help my hair growth. Questioning if my hair is going to regrow.

I too used the Wen product and suddenly noticed severe hair loss. My husband also had the same experience. Though stopping use my hair has continued falled out causing bald spot and considerable thinning. It is still falling out and I am finding scabs too. I have no idea what can help this. Must see dermatologist?? Thousands of dollars to try and repair due to a product so highly praised. It seems some don't have issues with this problem but what about us who does. What do I do??

I bought a Christmas 6 pack special in December 2013. I began using it immediately. At first I really thought I saw a difference in my hair. However, little by little I noticed that my hair was dry and brittle. Then it started coming out but did not really notice it or was alarmed by it until May 2015. My hair was coming out if I touched the bottom of the strands in whole strands (with hair root bulb), 30 strands at a time. I kept losing it and was afraid to wash my hair or even brush it.

Hello, I just began to panic because I used the product on my daughter also hoping to help her hair grow and become luscious like the infomercial says. Now I just came across a bald spot on her head. I stopped using the product about two weeks ago. I would notice hair falling, but I thought it was due to me being postpartum. I started to use more and more of the product hoping it would help. Not thinking it was getting worse. My mother saw the news about what was going on and immediately called me. She is aware of my hair issue.

I have used the Fig cleanser and a few other seasonal cleansers. I didn't use every day but over several months of use, my hairline was so itchy it drove me crazy. I couldn't figure out what was causing this. I kept going over what different supplements I had been on or what did I change in my diet that might cause this itchiness and scabs from scratching my scalp. Then my hair was thinning so much and I have dark, thick hair and the thinness was very noticeable with the white scalp showing.

I'm 42, live in the very dry California valley and I have long, very dry and frizzy hair. A couple of years ago watched Wen's infomercial and was sold by Wen's products and how they work miracles on my hair type. Since then, I have had a very itchy scalp at my hairline to my mid scalp and my hair has been thinning. Each time I wash my hair I lose quite a bit of hair in my hands in the shower then even more when I pick my hair. I used Wen at least a 6-8 times per month (because my hair is so dry I only wash it every 2-3 days) and I used the Sweet Almond Mint Style Cream daily to help with the frizzies. I thought my hair loss was due to age. I stopped using the product and started using the hair care product my husband uses to see if I could regrow my thinning hair. In November 2015 I began using it again because we were out of shampoo and my scalp is very itchy again and I'm losing more hair again. I've since stopped using Wen altogether.

I started using Wen last year and it was fine, but then I noticed that my 2 daughters, mother, and myself were losing a lot of hair. Our hair loss has gotten worsen and we stopped using Wen and we have several light spots on our head and it is depressing because we had full and thick hair and now we have light spots, thin, stringy hair.

I thought it was good, but I started getting bald spots. I went to a doctor because of them. It wasn't from a health problem so she said it was probably age so I kept using Wen, never thinking it was the culprit. Well now I have an immune issue and wonder if this isn't also from Wen. Shame on you Chaz. If you knowingly sold this product with these side effects.

A friend absolutely raved about Wen to me and gave me some sample packs to try. During my first use the product immediately made my hair tangled and rough as I was washing my hair with it. Then handfuls of hair broke off as I was rinsing the product out. It was incredibly frightening as I already have naturally thin, fine, hair that only looks full because it's curly. I had never lost that much hair for any reason before and it ended up thinning out my hair enough that it was noticeable to friends and family. Needless to say I gave the remaining sample packs back to my friend. It took almost a year for my hair to recover fully. I thought I was the only one who hated Wen until I heard about the lawsuit. It's a shame the company wasn't taking complaints seriously.

I started using Wen several years ago. Thank goodness I didn't use this product 100% of the time. I started losing my hair a month or 2 after my first use. I honestly thought that it was just shedding until I would lose handfuls of hair while showering. Although I have no bald spots, my hair has become thin all over and I have considerable hair loss at my bangs. So much so that I now have to comb my hair forward from the crown so I can have some bangs. I had no idea that using Wen was the most likely culprit for my hair loss. Like so many of you I also had difficulty getting them to stop my order. I finally gave up calling them and just stopped paying for the orders. They finally stopped sending the product.

I have been a Wen customer going on 3 years. When I first tried Wen, I was happy, because my hair never look so healthy and shinny and full of body. Then when I used it the second time I couldn't believe how my hair was coming out. It would be a lot of hair between my fingers, a lot of hair in my comb and my brush. I had a big patch of sores in the top of my head, where my hairline is in the front. I have a bald spot right in the front of my head. It is embarrassing because I can't wear my hair in a ponytail because it is very noticeable. And the bad thing about it, the company did not try to contact me or write me a letter or contact me in any kind of way.

I always felt your hair is your crowning glory, and I used to have thick long hair I was proud of. I ordered Wen because it was said to be all natural. I have been using it close to a year, and noticed my hair has been the driest it's ever been, lots of breakage, and thinning A lot. Where once I could have a good size ponytail, now it's a little rat-tail. If I lifted up my hair, I could see thinning patches. I figured it was hormones, menopause that was causing the thinning. I noticed at the hair salon they used a product called "Moroccan Oil" (sold in salons only). My hair was so different, it was soft and healthy compared to the straw-like dry feel after Wen. Since I still had two bottles of it, I figured I would just use it up before starting the other product. I noticed hair still falling out, never would have thought it was Wen.

Hair thinning so bad I can see my scalp and itching. I always had thick hair. Even had to have it thinned. The last few years notice I had to back comb crown. Never realized it was shampoo. I'm devastated and would like refund for lots of stuff to be returned.

I used the WEN Lavender Shampoo. Like many other consumers, I was very satisfied at first. But, over a couple of months, my hair texture changed so that my hair looked like cotton candy. I have very short hair and I started seeing my scalp in several places. Since I am at an age (68) where I might get "old lady hair", I blamed my hair cutter for bad haircuts and changed hair stylists several times. Finally, one Stylist told me that she had other customers that used the WEN shampoo and they had hair changes too. So, I stopped using it and started to recondition my hair. That was about 90 days ago and my hair is very, very slowly coming back to normal -- but, I suffered emotional and financial hardship from WEN, for sure.

I have been using this for awhile. Aside from the fact that they are expensive I thought it was actually a good product but I notice that my hair starting thinning out and every time washed it tons would fall out. I am afraid to wash my hair because lots more fall out. I am afraid it will get worse.

My husband and I reside in Florida where the weather gets very humid. I have dry, frizzy hair and I often used to have to wear wigs on a regular basis because my hair was SO unruly. I started using WEN shampoo and conditioner (lavender and mint), and now my hair looks shiny, is no longer frizzy and is manageable. Goodbye wigs, Hello WEN. Two caveats, however. I use a very small amount of the product to get the desired effects because my hair is short. I believe the manufacturers of WEN want people to use way too much of the product. In addition, if you have oily hair, I wouldn't recommend WEN products. For dry, frizzy hair, WEN products are fabulous.

I've lost nearly all my hair! What hair I had left was just mush! I have cut it all off and some seems to be coming back. Over half my hair follicles seem to be destroyed. I don't know how to get a hold of anyone at Wen. I have tried several times. Wen please stop selling this product! If you had a bad batch, step up and admit it! I have my bottles and remaining product. This isn't going away! They know there is a problem and need to contact people! But most important they don't seem to be trying to figure out a way to reverse the damage to the scalp. Mine is itchy and sore all the time.

I used to have very thick soft hair. After using it for about a year, noticed my hair was falling out and was frizzy and course and my scalp itched all the time. This hair care line is horrible. And even AFTER I cancelled using it, they STILL charged me for another 6 months and I have never gotten my money back. HORRIBLE PRODUCT!!!

For my entire life, I've always had a beautiful head of long, thick hair, which for me helped define me as a woman. I had beautiful hair that I was very proud of. Ever since I was a little girl I wanted to grow it down to my ankles and had always planned to donate it to make a wig or two for someone dealing with hair loss due to sickness. I had been nurturing it along for 15 to 20 years or more. I used to get compliments daily and then I started using Wen...

I ordered Wen and was happy at first. I don't have the hair loss issue. I have called twice to cancel. They keep sending me more. I have short hair and have enough to last me. So how do I get them to stop sending. I will be on social security in two months. The cost will be too much.

I bought Wen from QVC and used it for many weeks. I then had thinning all over and went to my Dr. who did many check my vitamin levels. He said my hair was falling not from lack of vitamin. He had me use Nioxin. After only 1 week my hair started growing and came back. I had no idea it was Wen! After using this shampoo for 6 my hair looked great! Then I bought Wen again from QVC thinking it would help my hair... I have thinned hair and around my face my hairline receded an inch. My hair is falling out!!! I got a phone call from my sister about Wen and the lawsuit yesterday! I'm so mad that now told the consumer that this could happen. Now I have lost hair thinning hair 2 times.

Omg... I have been wondering why my hair keeps falling out! I had used the conditioner up but still using the other products. I am just freaked out and peeved.

I have been using WEN for a long time. At first it seemed ok but then I started noticing my hair getting very dry, and it was almost impossible to comb hair after shampooing. I also noticed my hair was getting extremely thin and noticed some very sparse areas. I changed shampoos and immediately noticed a difference. I never contributed it to WEN until after I changed shampoos. I bought mostly through QVC, have purchased a lot of this product.

I've been using Wen for years - over 3. A few months ago my hair started falling out throughout my entire scalp. It was extreme. The shower drain would have a mound of my black hair, thick and covering the whole silver drain. My brush would be completely filled with my hair after brushing. If I ran my hair through my hair or adjusted my glasses - I'd have hair fallen throughout my fingers. I DID NOT suspect WEN. I went to my doctor solely due to my hair loss. I had blood work done solely to research a medical reason for my hair loss. Thankfully there was no medical reason. My hairdresser was shocked, my family and friends were shocked. I felt like I was aging 100 fold over approx. 2+ month period.

Sad, I used this product for nearly a year. At first I liked it, but I noticed I was losing a lot of my hair. I have a curly hair but was getting coarse and I stopped using the product. The damage is done.

I ordered the cleansing conditioner, in 2012, directly from Wen's website. I received a couple of additional Wen items with it (intensive hair treatment, styling creme and texture balm). The first time I used it, I noticed my scalp felt tingly. I assumed that was the menthol. Afterwards, when I was combing my hair, weird, the texture felt weird. After a few uses, my hair felt brittle and started to break. Eventually, clumps of hair started falling out. I discontinued use after that. It's taken over a year for new growth to fill in the the sparse areas. I don't know if it was an allergic reaction or what. Will never use it again nor recommend it to anyone else.

I started using this product about 1 year ago and loved the shine and manageability of my hair. Very soon after starting with this I noticed my hair was falling out, but thought that had something to do with hormones. Then one day when I touched my head and it went straight to my scalp I was mortified. I switched to the 613 version thinking that would help, since it's supposedly healing. Three weeks later I noticed it was getting worse, way worse. And now I see there's a class action lawsuit! How frustrating this is! I'm glad to know it's not my body, but I sure hate that I've lost half of my hair.

I've used WEN and SIXTHIRTEEN on and off for several years. I'm in an 'on' phase right now. I felt it was one of only a few shampoos/conditioners that improved the condition of my long hair. However over the last 6 months I began to notice that I was beginning to lose more hair in the brush, down the drain, on the bathroom floor than usual. I found it genuinely concerning. My scalp was also becoming itchy. I never directly correlated my hair loss or itchy scalp to WEN, and so just recently ordered a new bottle from an online retailer. It arrived earlier this week on exactly the same day I saw the report of a class action on the nightly news. This was the very first I had ever heard of complaints about this brand and I don't live under a rock. It was shocking.

I have been going crazy trying to find out why I am losing my hair for the past year. I went to my doctor and they gave my Premarin and I have been taking Biotin and now I see that it is all connected to my use of WEN hair products. I cancelled my account today and now am trying to find out how to get in the class action lawsuit. Can anyone help me??? Attached are before and after pictures.

I was a really happy person to find WEN about 2007 with a small purchase of cleansing conditioner product in the lavender. I was a hair dresser at the time and wanted MORE volume and all that was promised - professionally colored, which did not really hang on as the ends were always lighter. I then bought a gallon from QVC and never had one issue also using the treatment spray which revived the curls beautifully.

Like a lot of others - I tried this product because it was suppose to be great for my hair. As I was using it my hair was falling out. I called the customer information line and they asked if I was using the product correctly. I answered yes and so they asked if I was using the conditioner. Once again yes. So their next response "Don't wash your hair as often". I discontinued the use of this product and cancelled my subscription. Telling a person not to wash their hair should not be the answer.

I thought this would be a great product and it isn't!!! My hair fell out in clumps and I have several bald spots and my part is wider. This is devastating!!! I cancelled my membership and they kept sending it to me. I have several bottles sitting around. I gave some away to others and they didn't like it either. They have sent me a bill saying I still owe them 19.00. I want this crap taken off the market. I am a very dissatisfied customer with thin hair!

I just found out yesterday that there is a class action lawsuit on WEN and yes my hair is also falling out. I have used this product for 2 years. I have cancelled by subscription to WEN and I have stopped using it today, December 17, 2015. Can someone post more information about how to get on this lawsuit or contact me. Thanks so much.

I have used 2 bottles of shampoo, so far, and I have experienced hair breakage and thinning in the past week. I was pleased with the product with the 1st bottle but now I'm not. So, I have stopped using the product as of yesterday. Will I get reimbursed for the unused product?

I just found out there is a lawsuit on WEN and yes my hair was also falling out and I had to cut it short because of the WEN. I stopped using it today 12/17/15. There is a class action lawsuit on WEN. I just hear about. Can someone post about because I have no clue on how to get on this lawsuit.

I have been using Wen for over 4 years. Have not had any problems. Even had my daughter use and no problems. Have tried reading reviews and hoping it is all on individuals and their personal allergic reactions. I only use every 3 days, only have used cleansing conditioner 613 and fig. Tried summer peach, didn't care for how thin the product felt in comparison to 613 and fig. I lose normal amount of hair. Never a huge amount as I keep a hair hat to catch all hair from going down drain. Only time large amounts come out when longer time between washes and it's extremely tangled and still never lost LARGE amounts. Still get compliments on thickness. Again though I only use the one product. No sprays or cremes. Just the main cleanser.

I lost clumps of hair and developed bald patches because of using WEN. My hair became clumped in my brush in the beginning. Then, my long hair got stringy and sparse. I had to get it cut short and start all over again. I returned it and told them of my dissatisfaction.

I have used this shampoo for at least two years. It didn't occur to me that it was the shampoo that was making my hair fall out until yesterday. I have even gone to the dermatologist but he could not find anything wrong with me for my hair to be falling out. My hair falls out in clumps. I am very thin on top of my head. I will no longer use this shampoo. I cannot believe that I never thought the shampoo was doing it. I hope and pray my hair will stop falling out. Your shampoo is expensive plus the hair that was on my head that is gone was worth a lot of money too. What are you going to do about this?

I received the product as a gift and I was very excited to try due to the wonderful commercials I've seen. A few weeks ago I noticed my brush became full of hair as well as my hands when finger combing the product through my hair in the shower. I had no idea why this was happening and my last thought was the product. A few days ago I woke up and rubbed my head as my scalp had also begun to itch and I was shocked to find a large amount of hair in my hand. I expressed my concerns to a friend and was told that I was not the only one to have these frightening results. I was so frightened that my hair loss could be permanent and have sworn off this dangerous and damaging crap for sure.

My daughter and I started using WEN products this past spring. At first I loved what it did for my hair. I noticed after a month or so that we both were losing quite a bit of hair in the shower, especially while running it through our hair. I didn't connect it to the products at first. After a while, my daughter started complaining about burning and flaking on her scalp and was convinced it was because of the Wen. I told her that I would never buy anything that would harm her and had researched the products. She refused to use it anymore and after a few months, she still has discomfort but the burning and flaking has ended. Myself, on the other hand, continued using, thinking that my hair loss was natural at my age.

I have been using the Wen product for 6 years or more. Always thought it to be a great product. It changed my hair from being split and unmanageable to soft and shiny. I liked the fact in the morning, all I had to do was run a brush through my hair and it looked great! And I'm a guy with long hair. When I heard that there was a possibility it made your hair fall out after continued use, was hard to believe. But...I have noticed in the past year or so, my hair has been getting very thin and falling out more than I thought was possible. Even thought of taking a picture and showing it to a friend because it was a lot of hair. NOW I heard statements from other people continued use of this product has caused their hair to fall out...I don't think I'm going to be using this product any longer if this is going to continue. I hope they find the cause of this. Up till now this has been a GREAT product. SOOO SORRY CHAZ...But I don't like the fact that my hair is falling out.

I began using WEN in April 2015 and the very 1st time I used WEN, my hair began shedding while rinsing. At first I did not associate it with the hair product because of the celebrity advertisement and beautiful head models that had healthy and thick full heads of hair. I could not imagine such a highly publicized and advertised product would be bad. Fast forwarding I continued to use WEN for 4 months and each time I washed and rinsed my hair, globs of hair would come out. My husband while cleaning the drain commented "wow you could make a wig with all the hair that is in the drain". Now my hair has a small bald spot broken off throughout my entire head but more so in the crown.

I thought Wen would help my hair to be healthier and smoother. At first I thought it was great. But as time went on, my scalp started becoming itchy and I had scabs in the crown of my head. Recently I noticed that I would feel itchy and feel in my scalp and feel scabs and it would itch and bother me. I have lost hair as well. My scalp has never been irritated and itchy like this before. Then I saw the news and I have cancelled any further shipments of WEN. I will go back to over the counter shampoos and conditioners. I hope my scalp will be better. It has been very painful and annoying. I would not recommend the product at all.

I have been using this product for almost 9 months. Let me start by saying I am so glad I found this because I could not figure out why my hair was falling out in big clumps. I thought maybe I was doing something wrong with this product. I used to have very long, thick hair now my hair is thinning out. I have stopped using the product and gone back to my regular shampoo in hope that it will fix the damage that Wen has caused. For the amount of money that is spent on this it is sad they still can advertise on TV. Please don't waste your money buying this product. It will just disappoint you.

Previously, I had purchased Wen Hair Care products and everything was ok. They do not disclose that in order to purchase their products, you have to be a member. Wen took my order, and then cancelled it because apparently, I was not a member. Even though I had bought Wen Hair Care products before and they were billing me! Wen has been billing me since April. I never received the products and I received a refund/credit back to my account. In the past, I've called twice and Wen told me that it was resolved. Wen sent my name to a collection agency. Another incident happened with my best friend. They billed her for $33.95. Even though she did not owe them any money, she paid it. Wen Hair Care continues to bill her for the same amount that she already paid! This is why they are scammers. Wen Hair Care will bill people just collect money that is not owed to them! Not to mention, their hair products, don't really work.

Used WEN because I have thick (had) hair and frizzy, frizzy hair. So I thought this would help it lay flat and smooth. It made it look greasy and thinned out a lot. I hate that I shed worse than my cat. I threw it in the trash and started using Nioxin. I'm getting my hair back... Never would I recommend this to anyone that likes having a full head of hair.

I had purchased this product along with the conditioners and have used it for one and half years, I have had lots of hair loss and broken ends. I have blamed the loss on stress or passed it off as such. I have had handful of hair falling out after shampoo and conditioning. I am now going to change the product to some other, do not want to go bald as some stated. As of today this product goes in garbage.

I bought the Wen hair products almost a year ago and have been faithfully using just their products during this time and approximately 3 months ago noted that my hair was thinning terrible and falling out from the crown of my head. I just heard about the problems with the Wen products today 12-16-15. I will not use the product again.

Now I finally understand why my hair has gotten thinner and am having hair loss and a very itchy scalp! I had thick, beautiful hair prior to using Wen! I used six thirteen and a couple of the other ones! Very upset!

I have been using WEN product for about two years and I have been experiencing hair loss. I thought it was a hormone problem until I read other people are experiencing this too. On the right side of my temple I have a huge loss of hair, little did I know what was going on.

About time people speak up about this product, Wen hair care. They would not stop shipments or charging for the product when they were told it caused damaged. They just said they don't recommend it to be used on blondes. The product never worked like they said. It did cause rashes and hair loss.

My son started buying and using WEN. His hair was falling out right and left. I didn't make the connection. I kept looking at what he was eating. Found selenium could cause that, Hazel Nuts, etc. We didn't think that was the problem. His hair was all over the tub, day after day. Told him to stop buying that expensive crap and use what everyone else was using. If we had only known. He's 27 now, very bald!!! He lost his hair at the age of 18-20. That just doesn't happen. Since he stopped, I see no evidence of hair loss. I'm angry, very heart broken for the young man.

I have been using WEN for over 5 years. I have never had any issue until early Spring Summer of 2015. I have always used the Fig but decided to try the Orange Blossom. I noticed my hair feeling dry and brittle. I thought maybe it was because I changed to the Orange Blossom. I have very long curly hair and only wash my hair once a week. I stopped using the Orange Blossom because it was drying my hair out. I changed to back to the Fig. Just recently I have noticed my scalp itching and now I have small clogged pores that have left scabs like it has been burned. I have a brand new bottle I have not opened. They must have changed something in the formula. They must be putting some chemical in there now. Something is severely wrong. My hair had not fallen out but it does not look like what it used to either. Sort of dried out looking. Now need to find something else. Something gentle and real and no chemicals.

I initially purchased Wen from QVC, then from WEN directly to get the gallon size containers. I used it religiously and one day saw I had a bald spot and severe breakage around it on the rear right side of my head and sheepishly showed it to my co-workers. When I contacted WEN and told them my hair was falling out and breaking and that I wanted to return their product for a refund, they denied me saying the return was too late. (They must have known!) I listed my WEN on Craigslist. - The right side of my head has NEVER recovered. It has never been normal since. (I was shocked when my co-worker just told me about other women experiencing hair loss!!! Who knew!)

In August, 2015, I began using Wen. I started with a trial size and it seemed that my hair was smoother and less frizzy. I purchased a large bottle through Sephora, and I started losing hair in large amounts. I thought maybe I was washing my hair too much, shedding, hormone changes or just part of getting older. My hair seemed smooth when wet but there were large clumps on my towel and in the sink after I brushed it. My husband complained that I was clogging the shower drain in the last few months but never connected the hair loss to the shampoo. I am now switching shampoos and hope that the hair loss is not permanent. I had thick hair and now it is a small thin ponytail. I will not use the shampoo another time and wish I knew sooner. Very disappointed.

I used this product between 2012-2014 buying from QVC and through the infomercial site. Stopped after the infomercial sight was sending too many unauthorized packages and having problems with their billing. Also realized my hair was falling out but never put two and two together... I am 66 and always had thick hair, decided it was from age. Spent money trying to find a right wig after wig and then using products to cover up my balding... They are expensive! After stopping in early 2014 I still have thin hair, but noticed it is coming back fuller just lately. Never thought it was WEN until I read the articles and want to sue!

I had the sweet almond mint, starter kit, it smelled great! After use I started noticing, a dry scalp, that was pulling my hair out. I started getting really bad knots in my hair, where I was combing/ bruising out handfuls at a time. My hair got so damaged and thin that I had to cut my hair off up to my shoulders and even though I haven't used the product for about a month, my scalp is still dry and very itchy. The front of my hair has thin, to a point of embarrassment.

I have been using Wen for years and my hair keeps getting thinner and thinner. My hair use to be so thick that it was hard to brush or comb and now my hair is so thin if I try to make a part it looks like I am going bald. I even asked my doctor if he knew why I was losing my hair? He had no answers. After researching on the Web now I have my answers. You can even touch the top of my head and it feels like a beard. I am now a senior citizen so I just want all the younger people not to ruin their hair like I have.

For several months I have noticed and mentioned a substantial amount of breakage, thinning and hair loss. I've blamed it on the weather and age and whatever else I could never thinking for a moment it could have something to do with my hair product. Like most women, I love my long hair. Even though I'm 58 years old, my mother still brushes it and mentioned some patches missing just the other day. Yesterday, she tells me to stop using Wen immediately as she heard there was a class action suit in progress for the very same thing. Holy crap! I immediately started researching and it was true; there is a suit!

I have very fine thin hair, I switched to WEN two years ago and haven't looked back. My hair is thicker and very shiny. I love how it makes my hair look and feel and have had no hair loss at all, if anything it helped my hair grow in, it is so much healthier. I wish I could upload before and after pictures, not one complaint from me. Thank you Chaz for an awesome product!

I bought this a few yrs ago in hopes to make my hair healthier. I began using it as soon as I got it, my hair NEVER fell out in the shower or even when I brushed my hair. After about 2 weeks I noticed my hair was falling out when I brushed it. I stopped using it everyday and used it as an on and off treatment, my hair was still falling out even using it in between washes. After a few months passed I stopped using it altogether and that's when my hair stopped falling out! I just put it away in my closet and it still sit in there and it's been a few years now, I tried calling to tell them about my hair falling out from their product but they just gave me a run around and they wouldn't refund my money cause I used a lot but not all of the products.

Bought this product from the TV, used it 3 times in a 2 week period. Could not believe how my hair was thinning and falling out. At first I did not make the connection to the product but then my hairdresser told me about another customer that was using WEN!!! It is taking me forever to correct the damage not to mention the MONEY it has cost me!!

Wen products were advertised falsely. I complained many times after my hair became very dry and frizzy. It also started falling out. I would get hand full of hair every time I would wash my hair. It finally switched back to a plain hair product Pantene and my hair is starting to get hydrated and look more healthy. I wasted a lot of money on a product that they kept sending after I asked them to stop. Please warn women of this product.

I had received 2 bottles of wen & styling cream as a gift. I ended up getting rid of the 2nd bottle and 3/4 of the styling cream. When I would wash my hair, my hair was coating my hands when I would rinse it out by the end of the first bottle. I have never had this happen before. My hair was back to normal about 6 months later but its only because I gave up and ended up cutting about 8 inches off to almost a pixie cut just to make me feel like I had hair to work with. Extremely stressful!! I have fine hair so it really showed. I will never buy this product and would never recommend it to anyone.

I watched QVC on several occasions, with Chaz Dean presenting his product WEN, the shampoo that did not lather. After seeing the girl's hair he used the product on QVC, I thought this is what I needed to use on my hair. I did the initial order on 12-06-2014, with 1 automated shipment at about the 6 month period (06-09-2015), to receive the automated second shipment. I have always had a head full of very thick hair. I ordered five, sixteen ounce containers with auto delivery of five more containers, which I received. I used the product for approximately 6 months and started noticing my hair coming out in the shower when I shampooed it. I get my hair trimmed approximately every four to six weeks. My hairdresser mentioned that my hair was getting thinner after about the fourth month. But because I has so much hair I never thought about it too much.

I used Chaz Dean hair products, shampoo and conditioner, I had scalp irritation and a bad odor after just a couple of weeks. I contacted them and they sent out the cucumber version, that was the same except it didn't condition as well but the same irritation and odor. They said I must be allergic to it. I decided to write this review when I saw the news on the product causing hair loss...did they tell everyone who contacted them that they were allergic just like me? How many people told them that they were having problems before it finally got this far? My experience was a year ago so I don't have the receipts any longer.

I started using Wen by Chaz Dean almost immediately after I seen the commercial on tv. I did notice my hair falling out a lot but I thought it was due to menopause. I even started buying Keranique hair regrowth treatment for women. Never did I think my hair loss was from a shampoo I was using. My hair used to be so thick, over the few years I've used Wen my hair has become thinner and thinner. My hair is falling out by the clumps. I'm so glad I happened to be home from work and seen on the News about Wen and people complaining about hair loss. I will personally never use the product again.

I had ordered this last year from Wen and I started to lose my hair after the first time I used it but I wanted to give it a real trial thinking that my hair might just need to get used to it. But that did not happen. After using it 3 times my hair still kept falling out after each use. I couldn't believe it!!! I called the company and told them it also made my hair FLATTER and I have very flat straight hair and I never imagined that my hair could look any flatter but this managed to and my hair was also duller!!! The company did take my complaint seriously and wanted all kinds of information of which I gladly gave and they refunded my money.

Hello. About 3 years ago I started using The WEN Shampoo/Conditioner. After using it for a month my scalp became covered in sores and I tried medication shampoo to help get to go away, to no avail. I had to go to my Dermatologist to find out what was causing it. I had to use a Prescription shampoo to get rid of it, and it took months. The Dermatologist told me it was the WEN shampoo and to stop using it. Well, I did stop using it. When I called WEN about it they said that they would refund my money, but they didn't think it was from the WEN product!

I am so sad to hear that so many women are having problems with WEN hair care products. I have used it for over 5 years, on virgin hair, and I have a head full of luxurious locks! I am 62 years old an age when hair thins naturally for some, but have no hair loss at all. I read some of those reviews, and they are too similar in composition and tone to be legitimate. I think the large hair care companies are trying to shut WEN down because WEN is cutting into their profits. So I had to speak up and share my positive experience.

My hair have thinned so badly it's embarrassing. I wear wigs to cover the balding right in the front of my head. If I had to do this again, I would think twice. It's painful to talk about. If I could have my hair back, my confidence back. It's like my pride is at stake. The Bible states a woman's hair is suppose to cover herself. Thanks to WEN that will not happen now or ever.

My husband purchased this kit to use for himself. His hair started falling out in clumps, he has a big bald spot on the crown of his head to where he has to wear a baseball hat when he goes out. I called to return the bottle cause it said if you were dissatisfied they would return the money. Huh. No that didn't work, they are all liars and I posted on Alyssa Milano page. She was lying too, I see she had beautiful long hair, why did she have to have it all cut off?? Huh! wonder if hers fell out???

Originally I started using WEN for the one time try (and sucked). Next month they took money out and I called to told them I didn't want it. They still took money out and I'd call back. Eventually I had to close my bank account.

I purchased Wen in early 2014 and was super excited to try it. However, after using it the first couple of times, I noticed that I had clumps of hair in the drain. I shrugged it off as being that I had just had a baby. However after 2 weeks it was substantially more than just the hair loss following having a baby. When I say clumps I mean CLUMPS!!! I had no idea this was a common problem til now and it all makes perfect sense now. I don't ever want to be around this stuff again!!! It's been almost 2 years and my hair is just starting to look normal again from all of the hair loss and missing pieces that fell out from this stuff!

I have been using the Wen product by Chaz Dean for 9 to 10 months. My hair is long to my shoulder and very, was very thick. I have and still experiencing my hair falling out in large amount. I had no clue why until I saw it on the news and then read the reviews. I have stopped it and I am praying that my hair will stop falling. This is very terrifying.

Although we have not found the reason, my mom lost a significant amount of hair and she was also using WEN religiously. Can anyone please provide some information on this situation? The doctors could not figure out why this was happening.. that would make a lot of sense!

I always had very fine hair and had to wear it short because the ends became dry and brittle and eventually broke off. I have been using Wen hair products for almost 4 years and now have shiny, fuller shoulder length hair. Now when I do see a few hairs in the shower it seems like more than it really is because the strands are longer. When shampooing with Wen you need to make sure you lather then rinse thoroughly. There would be no reason your hair would be greasy if you follow the directions. It is a possibility for some people to have an allergic reactions to any number of ingredients in any number of products on the market. I feel sorry for people who have had legitimate problems with Wen. For me, I love Wen and will continue to use it.

I brought my products from a shopping channel. I got a set Dec. 2014 and enjoyed the product that I gifted it to others and had been praising the product for its wonderful softening of my 4B/4C hair. I used the tea tree and bamboo green tea. I was able to cut my wash and detangle process to 15 -20 min rather than 45 min. max. I used the products alternately every 3 -4 weeks or so. My hair really didn't shed much at all in the beginning which I found strange but was happy not losing a whole clump of hair during the washing process.

Brought my Wen product in February 2015. After a few months my hair got dry and the itching, then falling out. The hair loss continue so depress I cut all my hair off. I also use in my granddaughter hair. Her hair came out.

I bought a total of 6 bottles of Wen and used them over a year's length. Before using wen, I had very thick and healthy hair but I started to notice that after using it my hair would look thinner and thinner and I thought maybe it was because it was the way the stuff worked but it was actually causing my hair to fall out of my scalp! For over the last two years, I have tried product after product and spent thousands of dollars on products, the laser cap, rogaine, and any product you can think of to try and restore my hair from being so thin now. I am only 22 years old and should not be having this problem.

My husband bought me the complete set of the WEN Sweet Almond Mint in 2014 for Christmas. I have used the product for SEVERAL months and could not put together why my hair was falling out. I even went to the extent to schedule two doctor appointments and several test to see why I had the dramatic hair loss and severe dandruff and unfortunately none came back to justify the sudden hair loss. Once I seen the lawsuits filed by 200 woman against WEN products due to severe hair damage and loss it all made sense to me what was the cause of my hair loss.

I have been been using Wen Mint Conditioner on and off for 8 years or so. I too ordered from QVC and had the same experiences as others with the auto-payment and finally cancelled my order a couple of years ago, which was a HUGE hassle. At that point, I had enough product to last a while. I had good experience with the product in the first years, my hair seemed shiny & bouncy when I used it, and didn't notice fallout. I have very fine hair. I started using other shampoos the past years because of scalp build up and salon recommendations. Over the 6 months I went back to Wen since had so much product & it always worked for my hair.

Please let me know how I can join the lawsuit against Wen. My daughter and I independently purchased the product from QVC. We lost so much hair. We were treated by a dermatologist in Philadelphia, Pa. & Wilmington, DE. Both doctors asked what products we were using but neither associated the problem with Wen. My daughter ended up having to wear wigs. I tried to use a wig but went entirely natural. I have bald spots and extreme thinning in the top of my head. Both of us enjoyed full heads of hair prior to experiencing this lost, but didn't recognize the correlation with Wen. We just noticed our hair going down the drain and/or clumps falling out. I have bald spots! While I have great respect for the two dermatologist's who tried & tried to help us but couldn't!

I was using Wen as a leave in conditioner only. My hair started falling out. I could not even run my fingers through my hair without getting a handful of hair. The second I heard of others having this issue, I stopped using. It took a good 3 months before my hair stopped falling out and it's just now starting to thicken up again. It's been since July and I will never use again.

I started using WEN over five years ago. At first, I noticed improvement in my hair; it restored the curl that I hadn't seen in years. However, in the past three years, I've noticed my hair thinning and small bald patches. I've always shed quite a bit, but it wasn't growing back. It is not breaking off, it's falling out. I attributed it to aging and stress at first. My stylist mentioned the lawsuit to me and encouraged me to investigate.

I ordered Wen products directly from Wen in November of 2013, for myself and my daughter. I used it for 2 weeks and had the most horrific hair loss ever as did my daughter. I stopped using it immediately and called the company and was told that was expected in order to correct what damage I may have had to my hair. PHFFFFF bunch of crap! My daughter continued to use it for a few more weeks and finally she stopped as her hair loss was getting really bad. It is now Dec of 2015 and my hair has NEVER recovered. I had fine but very THICK hair, no more!

I have used Wen for a few years. I purchased a different type from them (Pomegranate). Once I started using it my head was very itchy and my hair was falling out in clumps. I thought It was winter dry skin itch and couldn't figure out about the constant hair loss. I went back to the orange Wen once then back to the Pomegranate thinking that would work but my hair kept coming out. I wash my hair once a week so I don't use it a lot and I still lost my hair. I can't leave my house because I'm so embarrassed. I had no idea it could have anything to do with Wen until I saw the Facebook link.