Newegg.com Reviews

I quit buying from this outfit decades ago after they screwed me by selling items they did not have. Today, however, they reached new low - I got a text message from their recruiter offering me a "job - post fake positive reviews. I responded that scam is not my area of expertise to which they said "no need to be disrespectful'. Yeah! I'll respect every scammer. LOL.

I have dealt with Newegg many times in my life, I've had 3 computer businesses in my life and great successes. I never had anything but good things to say about them for the majority of that time, but now it seems they have went very much down hill. I recently purchased 12 power supplies from them, they divided the order in to 3 shipments to fit in the boxes. They ALL were claimed to be damaged and discarded by UPS, there was no contact from Newegg, I had to check the site to determine what had happened after they didn't show up.

I bought a open box graphics card for a gaming pc for my son from Newegg.com only to discover it did not work. Because I am just an amateur I needed secondary help to diagnose the problem. By the time I was able to determine the problem, the return window had closed and Newegg refused to return my money. This is in fact fraud and theft. Because I am just an individual, I of course have no power to take any further action, and Newegg will get away with stealing.

I spent a fair amount of money for a computer that arrived defective (one of the cards was dislocated and floating around in the interior cavity of the computer unattached). My son looked on the manufacturer's website, determined where the card was supposed to be, and mounted it accordingly. Once the system was set up and running it keep freezing up. The customer service was useless. Decided to return computer for a refund. They sent me a UPS shipping label, gave me instructions for returning the computer, and told me once they received it they would issue a refund. Tracking number indicates they received it 2 weeks ago. Still no refund. I will never purchase from them again, and I do NOT recommend anyone else do so.

Been dealing with Newegg for years for all my computer builds. Very helpful Customer Service, menus on ordering products. I have never had any issues with them. Delivery on time or earlier. Knowledgeable tech agents.

I ordered a gaming laptop for my son for Xmas from Newegg through Walmart. It was a Black Friday Sale so I was getting a good machine for a good price. When my laptop arrived, I opened the box to find they shipped my laptop in a large shipping box with no packing material to secure the package inside. As a result, the laptop was sliding around inside the shipping box the entire shipping process. I contacted Walmart who informed me I had to deal with NewEgg directly, since they were the ones who sold the laptop. I simply wanted to exchange the laptop they sent with a same model laptop and have it shipped properly. My concern was that all the jolting this laptop experienced may have caused internal damage which could cause future problems.

It is a waste to use this website. They use scammy business practices to showcase 'deals' that were never really there to then guide you to other products. Perfect example were their 'Doorbusters' during the 2025 Black Friday/Cyber Monday week. They claimed to have a specific product, in this case a Geforce RTX 5070, for an amazing price starting at 9AM PST. When attempting to load the site, refreshing the special page from 8:55:15AM PST it would not show it as available. At 9:00:31AM PST, the product mysteriously was already sold out, even though it was continuously refreshed and showed a page with no ability to purchase during 1 second refresh intervals from 9:00:00AM PST to 9:00:31AM PST. It is clear that either they let bots scoop up these deals or they were nonexistent in the first place. Save your money and just use a local tech store or even Amazon. At least their prices and offers are fair.

Buyer Beware. If you search for 2026 H&R Block Tax Software Deluxe + State 2026 it takes you to 2025 versions. I realize a small few may may actually want that, but for the 99% looking for the 2026 version it should tell you that 2026 is not yet available and NOT to to 2025 versions. Its a rip-off way to collect extra $ for a non-returnable item that you don't want.

I have used Newegg for many years and unfortunately will have to go elsewhere. I have been trying to by 3 SSD drives for several months. The first time I ordered they were lost by USPS. I got a refund eventually and tried to order three more. They were delivered to the wrong address and UPS says the seller gave them the wrong address. It is probably a scam. Be careful not to order anything thru a marketplace seller.

It would appear that Newegg.com tolerates fraudulent third party vendors. I place an order 44171**** for an item. It was said to ship in about a week. Instead I get a notice that a shipping label was created the day of the order, and delivery was shown two days later. We never received the item, and there was no proof of delivery. As many of us know, this is a standard fraudulent trick. The creation of the shipping label gives cover to the fraudulent company, and somehow they show a delivery which was never made. I followed up with newegg, and all they could say was, "Sorry. It's out of our control. We can issue you a refund if you like. We will get back to you in 24-48 hours" which they never did. Who would have thought that newegg appears to follow the "worst" business practices, rather than the "best" which, of course, they claim to do.