Jitterbug Flip Reviews

I needed a cellphone that's very, very simple and in the magazine advertisement, that's what the Jitterbug is. I love my Jitterbug. It's indeed very simple and I have convinced my husband to buy one. I'd recommend Jitterbug to anyone.

I do a lot of hunting and fishing and they’re afraid I’ll fall down out in the woods because I’m 78. I got the Jitterbug and people who have seen it say they like the big lettering on it. That’s one good thing about it which I like, too.

I was asking around for an easy phone to use for senior citizens and Jitterbug is. I use it for calling and it’s very clear to understand. The original people who set it up were friendly and helpful. I’ve recommended Jitterbug to several people and they have gotten it and also enjoy it.

I needed a phone but I'm 86 years old and have a little trouble with them little old bitty things and small buttons. Jitterbug is a whole lot better and I really like it. I find everything a lot easier on it. I have already recommended it to my sister-in-law.

We needed a cellphone, so we got in contact with Jitterbug and got one from them. Although we don’t use the cellphone a lot, when my husband is in town or somewhere, I can contact him. The phone service also has a medical alert device, but we didn't mainly get it for that feature.

Jitterbug's pretty good but it's so slow in loading. When I took my phone in about a month ago, the lady took out the battery, put it back in, then it was fine. Their people were really good too. It took me a while to get used to my Jitterbug phone, though. It's not as simple as they make it sound. It was tricky to load new addresses or new numbers. But I might take advantage of Jitterbug's red button for emergencies since it wasn't too expensive.

We've been with our TracFone for 20 years. When they updated, they sent my husband a phone that he could not use since the keypad was too little. He couldn't even shut it off without hitting two keys. We eventually went for Jitterbug and my husband really likes it because the phone is easy to use since it has bigger numbers. He talks to his son more often now.

I like my Jitterbug. I live alone at the end of a tiny town, and I need it around here for medical reasons. When I first got it, the people at Jitterbug helped me set it up and they went through some different things with me. I was very pleased. I use my Jitterbug occasionally because I have a land phone, but I take it with me when I travel. I'm happy with it. I like the charger on it. The numbers are nice and big and everything is easy to see, and I can hear it really well. But, last weekend, everything quit, and I have no idea why it did. Fortunately, one of my granddaughters was here, and she opened it and lifted the battery off, put it back in and then it worked.

I'm very happy with my Jitterbug. I had a phone and I didn't like it because it was too complicated. All I wanted was a phone that I could make a call and get calls. I don't need the rest of that nonsense and Jitterbug was a lot simpler and easier to use. I wish more things work like that. Simplicity is key. I would like to thank all the people involved in Jitterbug for creating this phone. I've recommended it to others as well. Also, working with the Jitterbug team was very pleasant. They were very professional and they answered any questions I had.

I needed a phone so I went to Sears, then I got Jitterbug and it started out good. I really liked it and I even took some pictures on it, which is neat. It has a medical alert but I have not used it, which is a good thing. However, it hasn't been worth a dime in the last three or four weeks. I have it for several months now and I've had trouble with it off and on. I've got it on a charger but when I take it off, it doesn't come on. I'd like to keep the cellphone in my car in case I have an accident. But it doesn't work half the time and I'm really disappointed with it. I will call the customer service number and see if they can help me and I'd go back to Sears if I get a chance and have them do something about it.

I live by myself, and I thought I was fine, but my daughter said I had the wrong telephone. Then she got a Jitterbug and shipped it to me. I've had it for about a year and I plug it at night. I carry it in my pocket in the day because I'm 90 years old and I want to be next to the telephone. My Jitterbug is smaller than my previous phone. I can carry it around better than the big, long phones, and the numbers are big too. They changed the panic button as I had wished and put it at the bottom where it works. I like my Jitterbug and I'd recommend it.

I wanted a phone which wasn't too expensive that I could just have with me and Jitterbug looked like it was made a lot easier for us older folks with not such good eyesight. I'm liking it so far and I feel more confident having it. I do have my landline when I'm at home but I always take the Jitterbug with me for my own safety and protection. It makes things simpler for me.

I had a halfway smartphone and I got tired of all the iPhones. I also had a cellphone one time but the numbers were so small I couldn't see them anymore. Since I've been hearing about Jitterbug for years from the advertisements in various magazines that I get, I finally decided that I'll go ahead and try it. It's a great little gadget. I carry it with me all the time and I started using it with a lot of my friends. I'd say, "Call me on the Jitterbug because I can hear you better than I can on my regular landline phone." So, they're beginning to do that.

We're farmers and out and here on the farm, my previous phone had a signal and Jitterbug is not as strong as it is in the city, but it's strong enough that it works and it's easy to use. Also, the battery life on it is really good. I'd recommend it to a friend.

I'm 90 years old and I live all alone, so I want connection with other people if I need it. I had a different cellphone, but it didn't have the star. I thought of buying the necklace, but I found Jitterbug which does both things so I chose that. Even though I don't use it that much, I have fewer worries now that I have it. My four daughters all live in different states, so I don't have anyone near me. I do have one sister near me who's 93 and we're both living independently. Jitterbug is for emergency so I could call if I'm having a problem or I need some help. Though I don't feel comfortable with it like I do with my regular phone, my family felt that having it would be really helpful for me. I do feel secure because I have that emergency star on that. I also like the big number on it. I have recommended it to several people because they've seen those big numbers and love it.

I'm in a nursing home and I can't get out so, my son just bought me a Jitterbug phone. I'm tickled to death with its photographs. Since I don't see my grandchildren very often, one by one I'm catching them when they come up here and see me. However, I can't get the missed call and I don't know what to do. There is nothing wrong with the phone but I can't use it. It's just that I can't keep up with it. I've gotten a couple of calls from somebody and it seems it worked fine. I like the picture section of it but I'm still learning how to get my message. The Jitterbug phone is a whole lot better than the one I had. My old phone had the numbers and the buttons small so I push the wrong button because I can't see them well. With the Jitterbug phone I have fewer worries. I won't have to run out and get the Fire Department. All I got to do is plug it. I like the phone and I'm satisfied.

I was with another carrier and didn’t like the phone. It was too small, I was getting different calls and the price kept going up every month. So I got rid of that, tried the Jitterbug Flip and I like it because so far the price is not going up. The only thing I don’t understand is why I get a lot of anonymous calls for different surveys from different companies. They say if I don’t want not them to call me anymore, I should just press “9” and I do that. But the next day, I get the same call again. It’s annoying. But other than that, I'm very satisfied and I would recommend Jitterbug. The numbers are nice and big. It's easy to use and it takes great pictures. I use the phone when I need it. If I go shopping or if I go out in the car, I take it with me. I only wanted a phone for emergencies so I very seldom use it.

I got Jitterbug because I have a handicapped kid. If the car broke down, I could call my husband or someone to help me because she can't walk that far. Jitterbug advertised that their phone is around $14 a month. But it's $40 a month and I don't want it. I don't even use it because I forget it half the time. I want to cancel and try to get a phone that's cheaper than Jitterbug. It may have services on it that are real good for elder people but not so good for me. I'm very dissatisfied. Their advertisement is wrong. I would never have gotten it if I would have known it was that amount.

Purchased phone and it was complicated to work so put it back in the box and returned everything with it... charger, instructions, etc. They said it was scratched and sent it back minus box and everything else. I have tried to get the other items and they will not send them. This is worthless to me and they gave NO REFUND to me, and kept what I had paid for. This company appears to scam people as I had ordered a recliner that came with 4 holes in it and they deducted $400 upon the return of the chair. BUYER BEWARE!!!

My wife had a surgery and was away from home for a year, and using the Jitterbug was the only way we had to communicate. It has big numbers on it and I could hear out of it if I have my hearing aid. I have used it to call my wife to let her know where I was at and what I was doing. But since my wife got home, I have no need for it now and I no longer use it.

Jitterbug was the most affordable to me for what I need. I don't need much since I don't text and all that stuff. I don't have problems with the phone and it's what I want. It holds a charge. I don't use it that much but it's for emergencies. I'm very satisfied with it and I plan on keeping it. I already recommended it to a friend.

I met someone who had a Jitterbug and she really loved it. So, I've been keeping it in my mind all this time and I got one. My husband started with another company a year before I got Jitterbug. I didn't really like his company. So, I thought I'd stick with Jitterbug because that's the one I always planned to go to. It's great. Sometimes, when I'm at a bus stop, I can call and punch in the code to find out when it's coming. And if I'm at the grocery store, I can call and make sure I'm getting the right thing. I called the team at Jitterbug because it was phasing out and was told to turn it on and off. Sometimes, it needs a little reboot. I'm new to computers so I have to learn all these.

My family is always worried about me, going out alone and I've had a few episodes that I fell and couldn't get up. I had Life Alert before but then I moved with two of my sisters so I really didn't need that because they're always around. With Jitterbug I'm a little more confident because the other one was three different things and I always had to watch out which thing I was going to take and change while Jitterbug is just one thing and I can carry it anywhere. I just grab it and go.

We went to Sears and purchased Jitterbug. We had a cellphone that I had when I worked. I'm retired and we really didn't need to spend money on thousands of minutes that I never used anymore. So, this was an inexpensive alternative to have a phone which we use when we go places. We have a regular land phone so it's not something that I use every day. But it's convenient and certainly, the cost is much better than what I was paying before with AT&T.

My wife is visually impaired and we wanted a simpler phone than the smart phone that Sprint provided so we decided to try the Jitterbug based upon our experience with the emergency call pendant that she has. Unfortunately this phone is not what it is advertised to be. There are three major issues we've found with the phone, and we've had three of them each trying to find one that worked as advertised:

Because of GreatCall, my son got me a Jitterbug after I had a stroke in June. I used to have a cell phone with AT&T but I like the Jitterbug better because it’s easier for me to use. I used to have a medical alert device where I can punch a button then get help. But when I punched the button, it didn’t work so my son turned around and called me on my phone. They couldn’t open the button and couldn’t hear me 14 feet away from the main station. So I sent that back and wrote a nice little note to them including that they're a false security. Also, I didn’t need it and they're done to me. So I keep my Jitterbug with me all the time now, but I haven’t had to call them for an emergency so far.

Purchased the new flip phone approximately 6 months ago. Have not been happy with it at all. Called customer service twice for various problems. If I open the phone to use it, screen stays dark for sometimes up to 30 seconds. Recharging can be an adventure if phone is not positioned just so it will not recharge. I feel this phone was put on the market before it was properly vetted.

I had a different phone provider before. Jitterbug is simpler which is what I wanted and they have an excellent staff. I've been with Jitterbug for over a year now and I have recommended them to people.

I'm a lady of 81 years old. I wanted something a little simpler because I'm not a phone person, and the iPhone was a bit too much for me, I can do all that I want to do on my iPad. Some of my friends who have iPhones don't like all that extra stuff either. They're my age and want a phone for emergencies mostly, if we're away by ourselves. I had a friend, when I lived in Houston, who had a Jitterbug, and I liked their phone. Everything has been fine. Sometimes I get strange calls, but my kids keep telling me that that's just what happens with these kind of phones.

I had a Samsung from AT&T and I wanted to change. Now, I have a Jitterbug and I like it better. I called the Jitterbug team right after I got my phone and it was very helpful. The phone is easy to use and it's doing what I wanted it to do. I'm always learning new features. In terms of the size, there are limitations with the Jitterbug. If they could do one that would be flat and bend so I could put it in my pocket and not worry about it, I might get one that had more features. But for what I wanted, it's doing very well.

I had a regular flip phone and I liked it because it had a calendar where I can put in my appointment dates for doctors, etc. It's something that I can't do on my Jitterbug but I’m still satisfied with it. The overall phone works fine and I like the built-in magnifying glass that it has. And though I haven’t had to use it for any emergency reasons so far, I like the idea of it. I am just wondering why every time I try to text somebody, it says text service is not available.

I had my very first AT&T phone about 17 years ago, and that was when I first learned how to use the cellphone. I liked it and never wanted it to wear out. Then, when it finally died, I got the flip phone, but that was horrible. I could not stand it and I couldn't even use it. It didn't work and it just sat in the drawer. The Jitterbug phone is easier for me to use and I like it. Their Jitterbug team were good. When I flipped the phone open and nothing would happen, I thought the phone was broken or the battery was gone. But the rep explained to me that I have to hold the on/off button down for five seconds, and now I don't have any problem with my phone. I really need it for emergencies because I don't have anybody to call. I got it when we had a family crisis with one of our relatives dying. I had to call long distance all these other relatives and it was good for that.

I had a cellphone from AT&T, but Jitterbug gives me what I needed - large numbers, simple access to making and receiving phone calls. That's all I needed. I don’t want the toys and whistles. Plus, working with their staff was fine.

I have Verizon and it's way better than my Jitterbug. Jitterbug's terrible and it doesn't work right. I'd be embarrassed if I made a call using it. Also, their deal said it's $19.95 but they're charging me way over that - $50 or $40. I'm very disappointed.

My husband's phone was hooked up to my account on Sprint, but when he lost the phone, they couldn’t give him a simple one. So we got him one from Jitterbug instead. I also intend to get one myself when my contract with Sprint is over in August. The Jitterbug team helped me set the phone up for my husband. It’s very easy to use and I like the fact that I was able to program all the numbers that he needs so that he can click down and find the one he wants, hit "yes" and it dials out quickly.

I had an AT&T GoPhone before Jitterbug and I like the Jitterbug with GreatCall better. I've had it for less than a year and it's much easier. The thing works so well I didn’t need any help anywhere. Everything seems to be just the way I like it.

We purchased a Jitterbug from them. They advertised it would work in our zip code. It would not. We could barely get 1 bar. Also found out after we purchased the phone that it has no voicemail. You have to purchase voicemail separately. What?? Anyway we promptly packaged the phone up and sent it back. I called and cancelled my service and told them they would be receiving the phone. They rec'd it on 10/19. They just informed me they are "reviewing" further the decision to refund us because the phone was scratched. We didn't even take it outside of the house. Then they charged my bank account the monthly charge - after I had already cancelled my service.

I have had a Jitterbug phone for many years that I keep in a car as a backup, have almost never used. Relatives were using the car last December (2016) and tried to use the phone, with no luck. I did not have time to follow-up until now. It turns on, seems like it should work but calls don't go through. Message said to contact customer service. I did and after a good half hour talking to them, they gave up and said it must be a bad phone, although that was certainly not clear. They did not offer to replace it or give me credit for at least 10 months when I clearly did not have service. I cancelled effective immediately but have a credit on my account. They said it would take 2 months (!!!) to receive the refund. Worst service I have encountered in a very long time. I would stay away from this company.

I like my Jitterbug Flip. It’s just the service that I needed. I had another phone but I didn’t really like it. I wanted just a basic phone. We don’t need all the other stuff that goes with the other phones and the prices seem to escalate. Jitterbug stays pretty much where I need it. I don’t get on my phone unless I have to, and I use it for convenience on when I travel or wherever I go. One time, I dropped one of my Jitterbugs in the water and their rep said I was allowed another phone and when I got the other phone, I had no problem with them. I was really satisfied with their service. It does me very well. As long as it stays the way it is, I’m perfectly contented with it. I also recommended it to several friends and they’ve looked into it.

I used to be with AT&T then switched to Jitterbug and I ordered a new one for my husband. I like their idea of the senior services and ease of service. Their reps were all very helpful and friendly. One bug that I’d like to put into somebody’s ear is to help us know when or what time a voicemail came in because it doesn’t tell us.

I bought a Jitterbug flip phone from GreatCall because I did not like my smart phone, which was too difficult to see and text on due to its small numbers. The phone cost about $129, which was far too high for such a terrible product and the accompanying awful customer service. First, you have to pay extra for voice mail, which is included with virtually every other phone, but you're not told that until you have the phone. It doesn't really matter, though, because even after you pay for voice mail, the phone doesn't notify you that you have a message. I finally called the phone from another one, left a message and then SIX (!) voice mails popped up, one of which was for work (I'm a writer) that would have paid several hundred dollars but that was no longer available, thanks to the long lag time.

I'm incapacitated a little bit so I'm having trouble with any phones but I'm well satisfied with Jitterbug Flip, other than the cost. I don't like the way the volume control is set up on it though. Every time I pick up, I turn the volume down so I can't hear it. But based on my overall experience I'd recommend it.

I live by myself right now. My wife passed away a year ago. I was told that I should get something where I could just press the button and my neighbor would be notified, and I got a Jitterbug Flip phone. Prior to getting it, I had a different cellphone that I canceled since I was going through so much difficulties at that time and didn't want a cellphone anymore. With Jitterbug, however, all my experiences have been good. When I call the reps, I always have good results. Once, I accidentally pressed the button on my phone, and the Jitterbug team notified my neighbor, although I didn't need to be notifying anybody at that time. I knew then that if something would happen, all I have to do is hit that red button on the phone. I would recommend Jitterbug Flip.

My husband has no way of getting hold of me, and I had no way of getting a hold of him, and I didn't want that to continue. We want to be able to talk back and forth so I got myself a Jitterbug. It's my first cell phone provider that I use and I'm still slowly learning how to use a cellphone. I don't use it much but I rely upon it when I do. I like that there is no static feedback or such because I wouldn't know exactly what to do. All in all, I'd recommend it to others.

Jitterbug offers a plan with 200 minutes of call available for $14.99 and that's all I've wanted. I had no problem with the representative whom I dealt with when I was buying the phone. I don't use it very often. I had another cellphone but it wasn't a very good one so I would just buy cards for it and use it in the summertime.

My husband was in the rest home down at Rock Springs. My son, Wayne, heard about the Jitterbug and he wanted to get it for his dad so he could call home. His dad passed away April the 1st but we kept the Jitterbug, in case the electric went off so I could call 911 if somebody tried to break in, 'cause I'm here all by myself. I got fewer worries since having it and if I need it in case of emergency, I've got it. However, I don't know how to work it and somebody needs to show me how to operate it.

I had a different cellphone from a different provider and it was pretty easy to use but it didn’t have a camera on it. My sister has a Jitterbug and had good success with it so I thought of trying one. Their reps were helpful when I applied for it. Though I only use it on occasion, I’m learning more about it. I like the big letters on it, that I don’t have to charge it as often, and that I could hear real well on it.

My daughter signed me for Jitterbug and it was basically for emergency purposes only. I kept the cell phone after my husband passed away. I needed to have one that everybody could get a hold of me with. There have never been any dropped calls. I'm mostly at home and gets a clear signal here. Everything’s been fine.

My brother-in-law passed away. I went ahead and bought his Jitterbug, then transferred everything over to my name. Compared to my old TracFone, I don't have to worry about adding minutes as I know how many minutes I got per month. Their team is great and I have no problems.

If ever I want to talk to somebody, my Jitterbug is the phone that I use, but I don't talk on the phone a lot. It was fine with the Jitterbug team. However, when I go online and bring up my account, a message up on the left-hand corner says "Hi,", but my last name is misspelled. At first, I thought I would just leave it but it bugs me when I see my name misspelled. So I called and told them. The rep checked and my name is correct on the account, and it's just on the printed page that it is not spelled correctly. They were very helpful and said they'd take care of it. But it's never been taken care of, so it's something I put up with. Nevertheless, I like my Jitterbug phone. I like the size and the price. Overall, it was very satisfying with Jitterbug.

Although I never wanted a cellphone, I have a 92 year old mom with Alzheimer's in a care facility, and I needed to have a way I could keep in contact with my mom and her caregivers if I was out of the house. So the Jitterbug Flip is my emergency phone, and that was basically why I bought it. Prior to my Jitterbug, I didn't have a cellphone that I used long-term. If I went on a trip, I might buy one of those little, one-use cellphones where you just buy some minutes. But I found the screens hard to see and the buttons hard to use, and I do not do well with the touch screens. On the other hand, the Jitterbug Flip looked like the kind of phone I would be able to use. I really like it. It just folds up. I keep it in my purse.

So far, I've had a fantastic experience with the Jitterbug phone, although I've had a couple of dropped calls with it. But when the time comes, I'm going to try to get another flip phone when it comes out.

My mom is 92 and has a Jitterbug. When my phone went wacko, I got one just like hers because it's simple. I don't make a lot of phone calls so I just wanted something that I always have to go down and get renewed. You automatically renew it unlike others where I never got a notification that my time was up and the service provider just changed my number and gave it away to somebody. Jitterbug is a good service and fits my need. Customer service answers the questions and quick-fixes.

We’re out in the country and our area has very poor reception for any phone, but I have an antenna on my roof and that’s what really helped me tremendously. Jitterbug is much clearer and better compared to my previous provider. I have been very happy with it since I got it because we are not too much of traveling people. But here in the house, I can use it beautifully. Since I do a lot of my calling from the house and we don’t have long distance on our regular phone, this covers all that area. I keep it with me more than I did the other phone because I have it down on a lower ring and so I can hear it more. They have excellent people and they really helped me. Whenever I called, they’re right there for us. We've had excellent service and so far, I loved everything about Jitterbug. I've also recommended it to several people.

Jitterbug sounded like something that would be good for my elderly mother to use. It had more options. She can hear it better, see it better, and it has the alert on there if she needs help. It's a good phone and we like it. She carries it, and she's doing wonderful. The Jitterbug team is very helpful and easy to understand too. I have recommended it.

I’m glad Jitterbug exists. I have two daughters who control my life now that I'm a widower. They have educated me in how to use a cellphone and that’s what I use. I have a land phone but I don’t use it. Jitterbug is a convenience to me. I try to get everybody who has any dealings with me in the phonebook. However, I don’t know how to enter my friends' numbers into it so during our weekly luncheon at the local Rotary Club, I give them the number and they go ahead and put it in for me. They get pleasure out of doing those little things, which pleases me a lot.

Jitterbug is a very well-known company. I used to be a customer a few years ago in New Jersey. Although the cost was a little more expensive than another carrier, my Jitterbug experience was pretty good at that time in New Jersey. They took care of my phone calls; I always liked the phone, and the service, but then, when we came to Florida, somehow I canceled subscribing to the company when I left New Jersey and got a service from another company here in Florida. I called, ordered another phone from Jitterbug and gave it to my wife because she didn't have a phone here in Florida. Then, I activated the phone. I said, "Look, you take care of this." But she put it in a drawer somewhere, and never turned it on. She don't like a cell phone and forgot about it. For over three months, I didn’t like paying the bills because it has been taken out of my bank credit card account.

I like the Jitterbug Flip. I wish they can get country music, which I like, on the phone as I'm a country girl but having the phone is still worth it. It serves the purpose for what I need it for. I'm 80 years old and had a hard time with the phone, which had new stuff, to begin with. I just need it for texting and talking on the phone with my kids and grandchildren. It took me a while to get used to it but I enjoy it now. I have recommended it to a couple of people. It's been a great experience with Jitterbug!

Jitterbug was actually more expensive compared to the other providers. But I got it because of the other features that Jitterbug had. My experience with their team have been very good. They've been friendly and answered all my questions. I recommend Jitterbug.

I was interested in a long time in the Jitterbug phone and thought about it, and then decided one day that it was time to get it. I love it. Before using Jitterbug, I just had a regular cell phone from AT&T, which was small and didn’t do very much. I never figured it out nor learned how to use it. Compared to that phone, my Jitterbug is much better. I can call from anywhere and see what I'm saying, and they give me all the little buttons that come up. It's so simple. It's wonderful. I've been telling everybody in my age group about it. I highly recommend it. However, I don't text on my Jitterbug because, with my sight and fingers, I'd never hit the right keys. Since my sight is not too great, my daughter helps me put in the phone numbers. But I can see everything that comes up on the Jitterbug.

We kept seeing the Jitterbug advertised a lot of times and I read about the red emergency button so I just decided it was a good thing for him to have one with him most of the time so we went down and I bought the phone for him for Christmas. My husband is enjoying the phone so much and it’s easy for him to operate. He goes off and makes phone calls all the time. He’s never been able to figure out little, more advanced phones but he was able to with the Jitterbug and he can take pictures and has got the security of the red button, too.

It was a great idea that I got a Jitterbug phone. It is a minute-by-minute thing, and I like the connection. Everything is fine. In fact, I may get a second phone, too. With my Jitterbug, I am more independent and have fewer worries. The people at Jitterbug send me a bill every month to let me know that they got their money. I like that, too. My experience has been excellent.

Jitterbug phone is cool, but I don't use that much. I only have it for extreme emergencies. Talking on it five times a month is already a lot. The phone was actually my mom's and when she passed away, I kept it and had it switched to my name. I don't have problems with it, and I'd highly recommend this phone.

My brother has a Jitterbug Flip which he told me about and I decided it was better than the phone I had then, so I switched. It's very easy to read and simple to operate with big letters. I only take it with me in case of an emergency when I'm out. But it's very convenient to have and I like that I can pick it up and punch in my family's names. I have my family's numbers programmed in the phone and sometimes call them. The Jitterbug Flip is very helpful, especially for older people.

I first heard about Jitterbug from AARP. I had another phone in which I was not happy with the service at all. They kept cutting me off and then I'd have to start all over. I thought that's enough of that so I got Jitterbug. It's better and I like it. The numbers are bigger and very visual so I can see what's going on. I don't like carrying anything that's giving me messages all the time and bugging me while I'm doing other things.

I had seen Jitterbug and liked it really well, and knew people that had it. This phone is way better than the flip phone that I had because I don't ever have to do anything with it. I would highly recommend Jitterbug.

I had a different phone before and I’m much happier with the Jitterbug phone. It's very convenient and easy to take around any place I go, and I appreciate that. It makes things easier for me. I haven’t had to call their team very often, but when I have they have been very helpful. I also appreciate that the fees have remained the same and that everything has worked well, which I’m very happy with.

My dad is 90 and we thought a Jitterbug phone would be good for him with the 5 star. Well he has now been all week without a phone. His phone was defective from the day we received it. After lots of time on the phone with them they decided to replace the phone. That meant to get the phone replaced they activated a new phone and turned his phone off. Well it's been 5 days and he still has no phone. Just no customer service. So very dissatisfied.

The Jitterbug phone seems like it would fit our needs. It's my husband's phone and it's easy to use. He actually uses it and that is a good thing. It gives us more independence. Moreover, the team at Jitterbug is very kind, informative and knowledgeable. It's been a wonderful experience.

I wanted to have the 5Star service. Several months before that, I had a heart attack and had one stent put in so I thought it would be good to have that service wherever I go. Before I got Jitterbug, I had a monthly paid cellphone that I’d gotten at Walmart. I can hear my Jitterbug phone a lot better and everything is a lot clearer. I like to hunt and fish and play golf, and it's one of the reasons I wanted to have the extra service. That way, I’ll have the device wherever I am. It gives more peace to my wife when I'm out at different places. Any time I've had any conversation with their team setting up anything, they’ve been very helpful. I'm very satisfied with it and I've even told some of my friends about it.

I'm beginning to question the legitimacy of this company. So far we probably would have had better luck buying a burner phone from a guy in a trench coat named Vinny. Ordered a Jitterbug Flip online for my mother. The package arrived with zero account information included, just a phone in the store packaging. On the package it clearly says "if you ordered from GreatCall online the phone is already activated". Turn the phone on and we get an error 03 and a phone number to call. The service rep tells me that's the code meaning that the signal strength is too weak to activate the phone. When I tell him the phone should already be activated he informs me that the phone isn't really activated until you connect (which really means the box is wrong).

I use my Jitterbug as an emergency phone only. I have to go outside the house to use it. If I go someplace, I charge it up and take it if I have to call somebody. My daughter bought it for me. I wouldn’t have bought it. I don't like it and it’s been difficult for me to work with it.

My daughter bought a Jitterbug for me. She wanted me to have a phone when I’m not with her in case I had to go to the doctor. She seems satisfied and once I get the hang of it, I’ll be satisfied too. I have tried to push the different things and see if I could follow directions but it’s hard for me because I’m 80 years old and I'm recovering from a stroke. I made a mistake once and pushed the red button. My daughter told me not to do it unless I was in trouble. I have been having a hard time for the past few years - before the stroke, I was recuperating from sepsis. Since having my Jitterbug, I now have fewer worries and my daughter says this will make things easier for me.

The Jitterbug is smaller than what I had before and that's what I like about it. It fits in my pocket better. My son set it up for me and got along all right. It was mostly for my protection, and I carry it because my son doesn't want me out on the road by myself without something that I can call them on if I have to. I feel as though I can get help in a hurry if I have to. I like that the phone warns me when the battery's gone down.

My previous phone was too small and since my eyes were failing, I thought the Jitterbug Flip would be something I would be interested in. With the Jitterbug, I get very good reception, and since getting it, I have less worries. As I'm not seeing too well, I carry the phone with me when I go outside to look at my flowers. I live in the country and know that no matter where I go, the cell phone works. I'm very satisfied with my Jitterbug. I can see it very well with the letters lit up, it's easy to use and does everything I need for it to do. And so, I've recommended the Jitterbug Flip to my friends.

I’m not really enthusiastic about cell phones but my daughter got me a Jitterbug. Its numbers are bigger and easier for my fingers. But I need it to be a little louder because I don’t always hear it. Also, I wished it was like the ones that’s out now with that red button.

All I wanted was a telephone to talk on and I didn't want one that takes pictures or gives me information. I had a telephone that I've had for several years and it died. It was so old that they didn't make a battery for it anymore. My daughter did a research and found that the Jitterbug phone was as close as she could get to my old phone. It was as simple as I wanted it to be. So she bought it and gave it to me. I'm satisfied with it but I don't use it very much and it's an emergency object for me. If I need to talk when I'm away from the house, I have a phone. My only comment about it is that it seems its battery runs down very quickly.

My Jitterbug phone is the only cellphone that I have. I got it because people were saying that I need one in case of an emergency when I'm out. The first two people I talked to from the team were very nice, though the third one wasn't into helping that day. One big perk of the phone is that the volume can be adjusted, especially when I had to use it outside with a whole lot of traffic. I was able to hear what the other person is saying and they were able to hear me without us screaming. However, I don't have access to the internet with it. I'm gonna have to change because I don't have a computer at home and I won't be getting a laptop to cut costs, so it would work better if I can put everything with it.

My son, his wife, and I were all living together for a while when my husband died and they would not let me come home until I had a monitor because I'm alone. They were very enthused about GreatCall so it got to the point that they told me I need a new cellphone. My daughter-in-law did research and Jitterbug is the best. We liked the monitor in the cellphone and it's good wherever I go. There's no way they would buy me a medical alert monitor that's only good for in the house because I can still drive and I go out. I had a call with their team and that time my son was around and he got me on the line and we chatted a little bit. I don't remember what he said but he was satisfied when he talked to them.

I needed a flip phone for my husband that was easy to use and Jitterbug was his kind of phone. He had T-Mobile before and he was not happy. He doesn’t text or do email. He's not into tech stuff so Jitterbug really worked for him. It’s very simple. The numbers are big and the display says “You want to make a call?” or “You want to listen?” Their customer service was really good, too.

The numbers are big on the Jitterbug Flip phone so I decided to get one. It’s a great phone. It’s nice knowing that if I break down, I have it.

I love it, it is better & cheaper than others, + it has an EB [EMERGENCY BUTTON] with I hit 2 times accidentally when trying to find out how to charge it. I was told it is ok to keep the other phone too [they offered me to get another one if I paid for it, that if this breaks or gets stolen]. So now I have 2, my father told me [had 2 too] that if I am not sure what to do [emergency or not] that to use the 5 star to ask, also makes it easy to read & when on the charger it looks like a clock.

I spend ages trying to learn a regular cellphone. I had to do certain things and I couldn’t find messages. It was a mess. Then I read about the Jitterbug and it was for people like me. So that’s why I wanted to try it. My daughter bought it for me and I like it. It is the only cellphone that I'm able to use.

I got tired of TracFone and I knew I wasn’t gonna go with AT&T or any of the other ones because I don’t like them. I wanted another phone and got Jitterbug. It's been better by far. I have to turn the TracFone a certain way and I spent more time fixing mistakes than I did actually writing anything that I type on that little dinky typeset they had on it. So I said that I’ll just go back to a regular touch-tone phone and be done with it. I know that I can text with the Jitterbug phone but I don’t do text. I’m 76 years old, I know I have the phone, and I’m not gonna worry about anything.

I used to have an iPhone and I got tired of it. I also had a medical alarm with Bay Alarm and I got tired of that too because it would only work in the house. If I was outside, it wouldn't connect because the receiver is inside. I also cancelled my OnStar because I don't really need it. At first I bought a Splash and I thought as long as I got to carry it around with me, I may as well have the flip phone and do with it too. I wanted to do it all in one so I wouldn't have to carry two different things around so I saved. Since I'm old school, a flip phone works fine for me so I got a Jitterbug Flip. All I want to use it for is with the 5Star button if I need it, and for calls so I don't charge it every day. I called them and was thinking of going back to Splash, but they said, “Well, you got to get a new one now because you got to have that re-done.” So I thought I'll just stick with the little flip phone I got. It works like it's supposed to and I'm happy.

I first had the 5 Star alarm thing, then I heard that I could get the Jitterbug. I like the idea of the big letters and that it's simple to use because I'm almost 80 years old. I had a smartphone. I gave it away. I couldn't put up with all the nonsense you had to go through with those things. I like Jitterbug because it's easy to use. I had a little bit of a problem with trying to get the loudspeaker to work. Somebody explained to me how to do that. I just haven't had the telephone call that I could use the system on.

I like the Jitterbug a lot better than my old phone. I carry it with me all the time and it has better coverage in out-of-the-way places like Winnemucca, Nevada. It’s also simple and very easy to use. I like the way the voice prompts and tells me what to do, as well as 5Star part of it. I’ve called 911 a couple of times and 20 minutes later, they called me and asked me if I was safe. That was cool. Jitterbug is super good and I have absolutely no complaints. I highly recommend it.

I had a phone but always had a lot of problems with it and was costing me a lot of money. When I saw the Jitterbug advertisement, I investigated on it and I'm very happy with it. My Jitterbug phone is with me when I go in the car. There's never been an issue with the phone. It's a great phone for senior citizens because it's easy to use and it's not complicated. The numbers are really big and it's perfect. I really like it.

My son told me about Jitterbug. I’m a World War II Veteran and when I first noticed it advertised in the Veteran magazine VFW, I told my son that I want to get that service. They happen to have it on sale in Detroit, but when we went to get it, they said that they didn’t have it so I finally had to get a 313 number and that’s in Oakland County. But now, I enjoy using the Jitterbug phone. It’s been working nice and good. I very seldom have any worry about something and with Jitterbug, I'm able to talk to the people that I want to talk to.

The company will charge you for the phone service even before you activate the phone. The rep on call gave the excuse of not being able to make money and actually accusing me of cheating the company. How can I be cheating the company for being charged for the phone service even before the phone has been activated?! Two stars for the phone and one star for the lack of customer service. This company sure knows how to keep their customers.

I love Jitterbug. I wouldn't get rid of it. It's what I need, and it's perfect. My old Verizon phone sleeps and blacks off when I don't have it in use. Then when I put it in my pocket, I hit something, and the stupid thing came on. One time I got so angry with I threw it across the floor. It was disgusting. I put my hand on to turn it on and all of a sudden my other hand would hit something and the damn thing would be rolled off. It was a mess. I wanted the Jitterbug because my son-in-law has one and the top flips over. It's the best one. I enjoy it immensely, and I'm glad they warn me ahead of time if I only have a certain amount of minutes left, as none of the other providers had ever done.

My daughter told me about Jitterbug and I've read their advertisements too. I thought they have a good price. They are less costly than my previous provider and I just need the phone once in awhile. If I needed to call somebody, I'd just get on there and dial it. I don't have any complaints.

We liked what Jitterbug had to offer. The large keys, the volume, and the ease of use. I’ve used other cellphones and this is probably the best so far. I've been more independent since using Jitterbug. I also had a good experience with their reps. They’re very friendly and I haven't had any problem at all.

My children talked about Jitterbug and its little button for emergency that I can push it when I need help. However, since I'm old and blind, it's impossible for me to plug in that little thing to charge the phone. I have to do it when my son comes by. But I've got two other people who have the other type and one of them is thinking seriously about switching to Jitterbug because she's like me. I told her if I don't use it a lot, it won't cost me a lot.

I love the Jitterbug. I carry it in my pocket so when people call me I got it handy right there and can snap it open and know who’s talking to me. It's very good. One time, I couldn't find my phone so we called Jitterbug and they had a magic eye up in the sky. They first said to go down the end of the street and to the right of that to see if my phone's there. It wasn't. A few minutes later I got another call from them who said they had it narrowed down, that we shouldn't go down to the end of the street. We looked very intently there but still couldn’t find it.

Everyone at Jitterbug has been very helpful, particularly with the start up. I used Sprint before and with them it's hard to get someone. You could wait an hour to get your turn. Whereas with Jitterbug, people call to check to see how things are. Moreover, Sprint's cost can be back and forth unlike Jitterbug which is priced right. I use Jitterbug as a safety measure with me when I leave home and I also use it a lot in the car. Usually if I call, I stop somewhere and make my call. I’ve been happy with Jitterbug and I've recommended it. A friend of mine and her husband both have it, too.

I wanted a simple cell phone with buttons that said what they were supposed to be doing and would let me call when I want to. I was with T-Mobile and the problem was I grew up in rural Southern Ohio where there is a lack of service. I wanted to get something that I could use when I went there to visit family. I like the fact that when I need it, Jitterbug is there for me even though I rarely use it. Once school starts, I might use it at school to call a friend of mine once a week. And I can use it at home or when I'm out and about. They also don't keep trying to talk me into getting more than what I want. I would recommend the company. I’m very happy with their service.

My daughter got the Jitterbug for my wife. It’s pretty expensive.

I bought Jitterbug just for emergencies. My sister told me one day, “We should have some kind of emergency system in case something happens and we’re alone,” and I thought that it was a good idea to have a phone and emergency service all in one. It’s a great phone and better than just having a regular one. It’s clear and the buttons are big and distinctive. Also, I don’t have any problems hearing on the phone. Their service is great, too!

I was with US Cellular for about 18 years and I wasn’t really happy with the minutes and the price. I’m on a fixed income and I lost my husband. I needed to change. Jitterbug is cheaper and I have more minutes for the price. Another thing is I like the call. Where I live, I could not get out with the US Cellular phone. I didn't have connection all the time. With Jitterbug, I have called my brother-in-law who lives in Arizona. I was in the house and I had no problems. The first time I called their staff, they were very nice and I was well pleased. I really like Jitterbug and I depend on it. It suits me and I'm enjoying it.

I was losing my company phone and I really couldn’t afford a big cellphone bill because I’m retired. So, I went with the lower plan with just 30 minutes a month. I didn’t use all the minutes except for this month because my sister’s been seriously ill so there's a lot of phone calls. My mom’s 85 and in a nursing home, and my sister’s in a nursing home right now too because she’s having to undergo therapy. I found her in a severe diabetic coma about three weeks ago. She’s always lived with my mom and she moved to this place in December, and she was doing so well. I call her from work using my Jitterbug phone. I don’t mind paying the extra because it’s only used when I’m out of my house and the signal won’t pick up here. But it’s with me when I'm at work and driving to and forth visiting somebody, and it works fine for me.

My husband had gotten a Jitterbug so if something happens, he can press a button and people would come and help him. Now, I also have it for emergencies and it works when I need it.

My son got me a Jitterbug phone on his plan. I’ll be 84 years old, so I just wanted a plain cellphone and Jitterbug seemed to be what he thought was the best so he got me one. I also have Star5 so I’m very satisfied with it. I’m glad I got this phone.

A friend of mine has a Jitterbug and she was getting service everywhere she went. I had trouble with my TracFone in different areas as well as a friend of mine who has Verizon and would occasionally hit some dead spots. So I got a Jitterbug and I have not found any dead spots yet with it. It's a basic telephone - all I wanted was a basic phone and that's what I got.

I had a different cellphone provider before, but wanted the Jitterbug because it has larger numbers and is easier for my husband to use it. Instead of the help button, I'll be using my Jitterbug phone for emergencies. The only real contact I had with their team in the past was when I would hit the emergency button by mistake, and then apologize to them for hitting it. But they were always very kind and understanding and nobody shouted at me because I did it wrong. They were very professional and that's the only reason I'm keeping it now.

I bought the Jitterbug phone for my elderly mother. It’s simple to use and easy to understand. My mother is happier because she can contact me whenever she wants. Once or twice that I've had to deal with Jitterbug's team and it was a great experience.

Jitterbug is excellent for my needs that I use it for, so I love it for that. When I leave the house, I like to take it with me just in case of emergencies. I have a private number set aside for different people to call.

I wanted a simple phone system that does minimum charge and for emergency situations, also one I didn't have to use on a daily basis and Jitterbug did the deal. I like it better than my previous provider because it's less hassle. I get billed every month and don't have to buy additional time like the other service. I haven't been any place where I didn't have service, and for the price I pay, that's great because we live in the mountains and there's a lot of places where we can't get service. Also, I don't wear my glasses with this one like I did with the other phones I had, because I can see everything on it. I impress people with my Jitterbug when I show it to them with all the features and they like it.

My husband saw an advertisement on Jitterbug and he decided that was what I needed. So far, it’s been an easy phone to learn and I really enjoy it so much. I love it. I would definitely recommend it.

I was retired, getting older, and should have a cellphone in case of an emergency. I'm a little hard at hearing, and compared to my previous phone, the hearing part improved with Jitterbug. Most of my interaction with the Jitterbug team was when I first got the phone, and it has been fine. I've never had any problems. However, I do have one comment. I'm supposed to get an update on how much time I have left with the phone's power, but I can't get that update. Other than that, Jitterbug is great overall, and I feel better having it with me all the time.

My experience with Jitterbug has been satisfactory. Since using it, I feel more independent. Their team has been very helpful.

I had another cellphone that I couldn't use. I couldn't make a call because I use my little finger and it was terrible. When I heard that Jitterbug has the big numbers and letters, I thought that was great. I tried it and it's what I needed. I love the fact that it transfers all my calls from my home phone to my cellphone. I also have the MedicAlert and I've added minutes. I am perfectly satisfied and I love it!

The Jitterbug phones are nice because they have big numbers which we can read and our fingers can work with. We really like the phone itself though we only have it with us if we were out shopping and needed to call someone. We also have a daughter with cerebral palsy, so when she goes anywhere, we make sure she has it so that she can call home. However, the problem is we’re paying $18 a month though we don't use it. We've only made five or six phone calls on it since we’ve had it now for a couple of months. I’ve also had a couple of text messages on the Jitterbug, but we don’t text, so that was a mistake someone made. I'm not gonna argue over a couple of cents, but with my previous phone, we only paid for what we used, which is the same with the others that we see on TV now. I wished they had a program like that instead of paying a monthly fee. Since we’re both retired, it’s a money situation.

My mother is over 80 years old and is blind. She has trouble with complicated technology such as cell phones requiring that she navigate several menus; she also can neither see nor use the buttons on most cell phones. After considerable research, I bought her a Jitterbug cell phone and added the 5-Star service; this is a private service that responds to an emergency when someone presses the dedicated red button on the phone. This phone has been a disaster from the beginning.

The only reason I got a cellphone was because I live with my daughter and her husband. When they're gone and I'm outside, I like to have that with me. I have Jitterbug but I had a different phone before and it wasn't any good. On the other hand, Jitterbug is a good cellphone. I didn't use the phone a lot at first but I'm going to start using it more now to call my relatives more. Moreover, I couldn't ask for nicer people than their team. I called not very long ago to see how many minutes I had left and the representative told me that I can find it out from my phone without having to call the service.

My husband was looking for a new phone and he doesn't use data or text. We wanted a plain simple phone which is what Jitterbug advertises. Every time I call their team, it's always been great. We went to Vancouver, Canada and the phone worked like charm. My husband was able to make and receive calls and there were no additional fees. It was a very pleasant experience. Sometimes the phone is a little too simple, but it surprisingly exceeds expectations. Jitterbug does what they say it can do and in this day and age, that's hard to find.

I had TracFone and I was having problems paying my bill with them. It was all right for the cost, but when I tried to get in touch with them, it was almost impossible and there were things that came up that I needed to talk about. I'm in a senior residence. Some of the people had Jitterbug and they liked it. I had just recently lost my husband, so I decided I needed something to be very stable to help me out and I knew that Jitterbug was stable. When I called GreatCall, I got right through and everything was very helpful, and I decided I needed that security. I am very pleased with Jitterbug. I don't use it very often and my minutes mount up and I lose them. I wish I could carry over a few more of the minutes.

My experience with Jitterbug was very satisfying and I'm completely happy with it. My previous provider was fine except they only have one flip phone they offered me and I couldn't read the screen and it wasn't big enough. So when I saw my mother-in-law's Jitterbug and I could read it, I got one. Their reps were knowledgeable, helpful and answered my questions. The company is doing a marvelous job for the amenity they serve.

I needed a cellphone because my daughter was quite ill. I didn't want a lot of fluff and not a whole lot of time on it either, so I looked at Jitterbug and got one. It was nothing but a phone. I left and went to another carrier. When I came back, my old Jitterbug would not work. I was a little disappointed at first because I couldn't get my original phone number back. Somebody had said that I could, and when it came down to it, I couldn't. It made it difficult for other people more than it did for me.

My power and phone service was off for over a month and I live in the country and was stuck out there. I wanted the simplest, easiest-to-use phone I could find, which was Jitterbug. I carry it with me in case I have a problem, and also because I have my 90-year-old mother living with me. I have used it when I was in a grocery store and was trying to find my friend. The only thing is I was wondering how come it's damn expensive for all of the taxes. I am paying $20 instead of the $14.99 that was said, so I've got almost over $5 worth of taxes. Other than that, Jitterbug has worked great.

I am so pleased with Jitterbug. It works so much better than the other phone I had. This lady that lives here in the same building I live in, was showing the Jitterbug to me one night at dinner. She was telling me how easy it is and how much she loves her Jitterbug. And it's been great, especially now that I moved into independent living. The local calls are easy here but for the long distance call, they charge quite a bit and that's why I got the Jitterbug.

Jitterbug is expensive for a flip phone. Also, I had to add some minutes because we had a death and it costs $16.95 and that's a little high for me. But I like that 5Star feature in case something happens. I try not to use my cellphone unless I have to because I still have a landline but Jitterbug is good for traveling in the car or anywhere, especially if I break down. I also don't have any trouble getting a hold of their reps. I'm very satisfied.

I’ve had a big old cellphone before that I had to have for work. But when I retired, I didn’t have to have that so I dropped it and got Jitterbug. I am 74 years old. I live by myself and Jitterbug is my buddy because I don’t go anywhere without it. Jitterbug goes with me to the bathroom, when cooking, to the store and taking my dogs out. I live in a condo and we have almost 11 acres. We have a river that goes through the complex and we have hills and dales and you go up and down, and it’s wooded. If I fall or something happens, I can press that red button on my Jitterbug and they know where I am right then. My old Verizon phone did that too but I had to carry a big thick thing to deal with it. I wouldn't carry it around.

It was a fabulous experience and I absolutely feel safer with the Jitterbug phone. I'm disabled and that emergency button on there is a God-send to me to know that I have it if I need it. Their people also helped me get phone numbers and put those on my phone for me. I didn't have to worry about logging them in on my own. Tremendous help. I have recommended Jitterbug to three different friends because they’re also disabled. I told them about the little button on the phone and they were very impressed with it.

We got a Jitterbug for my wife as an emergency phone. The phone is virtually not used, however, she feels safer having it when she goes out on her own.

Jitterbug looked like something I wanted for our home phone here as I wanted to get rid of the landline. It also has reasonable rates so I went and bought one. When I first got it and was ready to activate, I said, “Oh boy, here we go,” but the reps were very easy to understand and my experience went great. So far, I’m completely satisfied with the service and the phone. Now, I can take my home phone with me if I want.

My husband had a stroke back in 2012 and I figured that Jitterbug would be a good thing to have but I never acted upon it until this year. When my husband passed away, I decided to move from Kansas to Nevada where my son is. I'm not living with him, but I'm close to him. I thought Jitterbug would be the best idea for me 'cause I'm now 67 years old. It would help me connect with my son in case I have any problems. I feel a lot better and much more secure with it except I can't remember to carry it with me all the time. It makes me feel so much safer having the GPS locator and the 5Star activated just in case. I'm looking at getting a mobile home in a senior community and therefore, Jitterbug will help immensely.

We were with my daughter on AT&T before but it was costing her quite a bit. We got Jitterbug and we like it very much. Since he quit working, he doesn't use it much but it's there if he does because we don't have one in the car. I was afraid for him to be out alone without a phone. We're 80, 85 and it gives us a lot of peace of mind. It works great and I can call him or he can call if he gets in trouble. I'm really glad he got it. The Jitterbug team was very friendly and knowledgeable every time we've called. They're very nice people.

I had a couple of cheap cellphones before from Wal-Mart and they didn't give me any service. So, I decided to get Jitterbug. It is wonderful and now I'm thinking about getting rid of my home phone because I like Jitterbug so well. I've told everybody about it. Also, the Jitterbug team was very friendly and nice.

I figured Jitterbug was a cheap phone. I leave it sitting in the car and use it if I have an emergency while there. When I needed their staff, they've been friendly, courteous, and very easy to work with.

I've never owned a cellphone and I thought that the Jitterbug would be the easiest and cheapest. I have less worries. My dad lives with me and he's 89. I use it for emergency in case he needs to get a hold of me at work and stuff. I'm totally satisfied with it.

I got my Jitterbug from Sears and Roebuck and the rep was very knowledgeable. He took care of all the calls to get the sim number and all the rigmarole that went with it. I was very pleased. I used to have AT&T and Jitterbug is less costly compared to them as they raised their rates. I've had one conversation in the last three months that I've owned my Jitterbug and it was fine and clear. I keep the phone in the car for emergency use and I don't give the number to anybody. So far, I'm happy.

I’m hard of hearing and sight and needed the bigger numbers and the high volume so I decided to give Jitterbug a try. It's much better than my previous provider and I enjoy having it.

We had AT&T service and it was very reasonable at the time when we got it. But, it got to where they were changing things around and it wasn’t convenient for me. So, we wanted to get another type of phone and Jitterbug was the most reasonable my husband had read about in one of his magazines. We have it for convenience. Since there are no payphones anymore in this world, we need availability to a phone while we’re out and about.

Jitterbug's service is superior compared to the one I had before. I like how big the numbers are and it's easier to dial. It has a good camera as well. I have less worries because I have the 5Star thing. When I dialed the 5Star by accident one day, customer service was very nice.

I've had Jitterbug now for several months and I like it. Some older person like myself who didn't want to fool with a smartphone told me about it. Jitterbug is different from other cell phone providers because I'm able to get on the contacts by dialing 5 and it's easier to navigate for me and for my wife. I've had several conversations with their team and they've all been polite, courteous, and the job got done. It's a good phone with good service. Good for older people. Next step is if I want more services, I'd probably go with one of their smartphones and see how that goes. All in all, I'm very satisfied.

Jitterbug is serving me well and I'm enjoying it. I have fewer worries because I live alone and if I made a mistake and fell, somebody would find me. I feel more comfortable because I have that and I could holler for help easily. The only complaint that I may have sometimes with it is I get this call from somebody that I never heard of and I don't know how they happened to get that number and ring. I just say, "You have the wrong number." And they hang up. Overall I'm very satisfied with it and I know of some other people who have one and they feel the same way.

My neighbor bought a Jitterbug phone and I looked at it and liked it, so I got one too. The only thing that I have it for is because I travel weekly along the parkway in Virginia and that has no conveniences there at all. It's just going through wilderness. If I hit a deer or anything like that, I have no way in which to get help. So, I take this phone with me whenever I go to that parkway. Since using it, I have a little bit better feeling going down the parkway, now that I have some way in which to chat with somebody if anything happens.

I was upset with my cellphone so I decided to give Jitterbug a try. It's much more clear and easy to handle compared to my previous phone and I can take pictures with it, too. I also have the option of putting some health information in there to help me in case I have a problem. So far, Jitterbug has been real good to me. It's all I've really wanted.

I didn’t want to buy an expensive phone. I always seem to lose them. I don’t talk very much on the phone, too...so having a Jitterbug is reasonable. I had AT&T for a couple of times before and it takes me forever to get hold of them. I get a little more with Jitterbug as far as their services. Their team was wonderful -- they set me up just by talking to me. With other cell phones, I figure it out and if I make a mistake, I'm in trouble and start all over again. With Jitterbug, it’s like talking to a friend on the phone. It’s like having somebody real, not a computer that tells you what to do.

My mom's Jitterbug has been pretty good, but we do have some issues. She is also hard of hearing and it only rings 5 times before going to voice mail. I wish I could extend the number of rings so she could catch the call. Also, although she keeps her volume on "max", it needs to be louder. Lastly, many times, I've been sitting with her and her phone doesn't even ring, but you'll suddenly hear a "ding" that someone has left her a voicemail. She misses most of her calls for some reason, and we can't figure out if it's the phone or us.

I ordered a Jitterbug flip phone for my Mom who is 80. The first phone delivered promptly - YEA! NOT SO FAST, it would not activate. I stayed on phone for over an hour restarting the phone. Only to be passed to the Tech support who promptly had me restart and waiting 4 more times. I was told to do it by a window, in yard, now the backyard, in a car, and now my house. Good News--they are sending pre-activated phone - YEA! BUT WAIT. After waiting 3 weeks (I was told two weeks) I called GreatCALL CS. It was never shipped. Good News--they are expediting a pre-activated phone - Yea! NOT SO FAST. After waiting 1 more week, I called. It never shipped. Good News--I can now activate my current phone. YEA! NOT SO FAST. After an hour and wait time for Tech support to do something. No luck. But, I did speak for an hour to a nice CS person in Reno and a helpful (or I thought so) tech person.

I love Jitterbug. I got it because my kids wanted me to have that red button. I've never had to push it yet, but I feel real good about having it here so Jitterbug can help me if I fall down, if I'm not able to get up or if I'm somewhere my car broke down and I need assistance. I have trouble hearing and one of the reasons I wanted a Jitterbug is because it's loud. Now I leave my house alone and I don't have to worry. I know I got the phone, we've set it up and I'm safe. So I feel good.

I love Jitterbug. I like that it lasts for 30 days and that the buttons are big so I can get someone and I have the 5Star in case I would need it. The whole team has been awesome. The first guy I talked to in order to set up the phone was named Nati. He gave me the phone number with the last four digits of my regular phone number which I thought was really sweet.

My mother had another cellphone that she was unable to work out. We wanted something that was very easy for her to use and Jitterbug has been fine. It's much easier for her to use. The only problem that she's had with it is that the person that had the phone number before her keeps texting her.

Everything has been fabulously fabulous with Jitterbug. I've had GreatCall for the last six years and was pushing the button on the little thing that I carried, waking my daughters up at 10:00 and 11:00 at night. When Jitterbug came, I got a full-proof device that I have to open to push the button which solved a major problem for me. My daughters absolutely worry less since I had it. The Jitterbug team members were great when I had a long talk with them the other day trying to figure out how to turn the light off even though we didn't solve the problem. But I'm very happy with the product and have recommended it to a group of friends.

My daughter and I were in a store and she knew I was unhappy with the phone I had. I was paying a lot with their service because the bill always had something added on and she suggested Jitterbug. I'm satisfied with Jitterbug but I use it only in the car for emergencies. I'm also happy with the bills that I got. I've got a very limited experience with them but they came well-recommended and the main difference with my precious provider was the amount I'm paying.

My mother needed a phone that was easy to operate so we got her a Jitterbug but she doesn't really use it that much because she has trouble seeing. However, it's better for me to know that my mother has it. We're happy with Jitterbug.

Jitterbug is more convenient than many cellphones because of its large numbers and it's easy to operate it. I got it mainly for safety reasons and it helped ease my mind a little bit since I had it. I get a statement every month and I have the monthly amount deducted from my Visa account. One thing I’ve noticed, apparently when somebody sends me a picture I get charged for it, and I didn’t think I would be. So, I’ve told people not to send me any pictures or any text. I use very few minutes and, as it is, I have to pay in addition to the minutes that I get. Nevertheless, overall, I am happy with my experience with it.

I bought Jitterbug as a second phone because sometimes I lose my other phone and I have to go across the hall to ask my neighbor to call me. Now I can do it myself. I now have fewer worries about losing my first phone since I know I can locate it with my Jitterbug. I also like that it has big buttons, it's very easy to use and select whatever option I want like voicemail or phoning somebody. I would recommend Jitterbug.