Jitterbug Flip Reviews

The only reason I got a cellphone was because I live with my daughter and her husband. When they're gone and I'm outside, I like to have that with me. I have Jitterbug but I had a different phone before and it wasn't any good. On the other hand, Jitterbug is a good cellphone. I didn't use the phone a lot at first but I'm going to start using it more now to call my relatives more. Moreover, I couldn't ask for nicer people than their team. I called not very long ago to see how many minutes I had left and the representative told me that I can find it out from my phone without having to call the service.

My husband was looking for a new phone and he doesn't use data or text. We wanted a plain simple phone which is what Jitterbug advertises. Every time I call their team, it's always been great. We went to Vancouver, Canada and the phone worked like charm. My husband was able to make and receive calls and there were no additional fees. It was a very pleasant experience. Sometimes the phone is a little too simple, but it surprisingly exceeds expectations. Jitterbug does what they say it can do and in this day and age, that's hard to find.

I had TracFone and I was having problems paying my bill with them. It was all right for the cost, but when I tried to get in touch with them, it was almost impossible and there were things that came up that I needed to talk about. I'm in a senior residence. Some of the people had Jitterbug and they liked it. I had just recently lost my husband, so I decided I needed something to be very stable to help me out and I knew that Jitterbug was stable. When I called GreatCall, I got right through and everything was very helpful, and I decided I needed that security. I am very pleased with Jitterbug. I don't use it very often and my minutes mount up and I lose them. I wish I could carry over a few more of the minutes.

My experience with Jitterbug was very satisfying and I'm completely happy with it. My previous provider was fine except they only have one flip phone they offered me and I couldn't read the screen and it wasn't big enough. So when I saw my mother-in-law's Jitterbug and I could read it, I got one. Their reps were knowledgeable, helpful and answered my questions. The company is doing a marvelous job for the amenity they serve.

I needed a cellphone because my daughter was quite ill. I didn't want a lot of fluff and not a whole lot of time on it either, so I looked at Jitterbug and got one. It was nothing but a phone. I left and went to another carrier. When I came back, my old Jitterbug would not work. I was a little disappointed at first because I couldn't get my original phone number back. Somebody had said that I could, and when it came down to it, I couldn't. It made it difficult for other people more than it did for me.

My power and phone service was off for over a month and I live in the country and was stuck out there. I wanted the simplest, easiest-to-use phone I could find, which was Jitterbug. I carry it with me in case I have a problem, and also because I have my 90-year-old mother living with me. I have used it when I was in a grocery store and was trying to find my friend. The only thing is I was wondering how come it's damn expensive for all of the taxes. I am paying $20 instead of the $14.99 that was said, so I've got almost over $5 worth of taxes. Other than that, Jitterbug has worked great.

I am so pleased with Jitterbug. It works so much better than the other phone I had. This lady that lives here in the same building I live in, was showing the Jitterbug to me one night at dinner. She was telling me how easy it is and how much she loves her Jitterbug. And it's been great, especially now that I moved into independent living. The local calls are easy here but for the long distance call, they charge quite a bit and that's why I got the Jitterbug.

Jitterbug is expensive for a flip phone. Also, I had to add some minutes because we had a death and it costs $16.95 and that's a little high for me. But I like that 5Star feature in case something happens. I try not to use my cellphone unless I have to because I still have a landline but Jitterbug is good for traveling in the car or anywhere, especially if I break down. I also don't have any trouble getting a hold of their reps. I'm very satisfied.

I’ve had a big old cellphone before that I had to have for work. But when I retired, I didn’t have to have that so I dropped it and got Jitterbug. I am 74 years old. I live by myself and Jitterbug is my buddy because I don’t go anywhere without it. Jitterbug goes with me to the bathroom, when cooking, to the store and taking my dogs out. I live in a condo and we have almost 11 acres. We have a river that goes through the complex and we have hills and dales and you go up and down, and it’s wooded. If I fall or something happens, I can press that red button on my Jitterbug and they know where I am right then. My old Verizon phone did that too but I had to carry a big thick thing to deal with it. I wouldn't carry it around.

It was a fabulous experience and I absolutely feel safer with the Jitterbug phone. I'm disabled and that emergency button on there is a God-send to me to know that I have it if I need it. Their people also helped me get phone numbers and put those on my phone for me. I didn't have to worry about logging them in on my own. Tremendous help. I have recommended Jitterbug to three different friends because they’re also disabled. I told them about the little button on the phone and they were very impressed with it.

We got a Jitterbug for my wife as an emergency phone. The phone is virtually not used, however, she feels safer having it when she goes out on her own.

Jitterbug looked like something I wanted for our home phone here as I wanted to get rid of the landline. It also has reasonable rates so I went and bought one. When I first got it and was ready to activate, I said, “Oh boy, here we go,” but the reps were very easy to understand and my experience went great. So far, I’m completely satisfied with the service and the phone. Now, I can take my home phone with me if I want.

My husband had a stroke back in 2012 and I figured that Jitterbug would be a good thing to have but I never acted upon it until this year. When my husband passed away, I decided to move from Kansas to Nevada where my son is. I'm not living with him, but I'm close to him. I thought Jitterbug would be the best idea for me 'cause I'm now 67 years old. It would help me connect with my son in case I have any problems. I feel a lot better and much more secure with it except I can't remember to carry it with me all the time. It makes me feel so much safer having the GPS locator and the 5Star activated just in case. I'm looking at getting a mobile home in a senior community and therefore, Jitterbug will help immensely.

We were with my daughter on AT&T before but it was costing her quite a bit. We got Jitterbug and we like it very much. Since he quit working, he doesn't use it much but it's there if he does because we don't have one in the car. I was afraid for him to be out alone without a phone. We're 80, 85 and it gives us a lot of peace of mind. It works great and I can call him or he can call if he gets in trouble. I'm really glad he got it. The Jitterbug team was very friendly and knowledgeable every time we've called. They're very nice people.

I had a couple of cheap cellphones before from Wal-Mart and they didn't give me any service. So, I decided to get Jitterbug. It is wonderful and now I'm thinking about getting rid of my home phone because I like Jitterbug so well. I've told everybody about it. Also, the Jitterbug team was very friendly and nice.

I figured Jitterbug was a cheap phone. I leave it sitting in the car and use it if I have an emergency while there. When I needed their staff, they've been friendly, courteous, and very easy to work with.

I've never owned a cellphone and I thought that the Jitterbug would be the easiest and cheapest. I have less worries. My dad lives with me and he's 89. I use it for emergency in case he needs to get a hold of me at work and stuff. I'm totally satisfied with it.

I got my Jitterbug from Sears and Roebuck and the rep was very knowledgeable. He took care of all the calls to get the sim number and all the rigmarole that went with it. I was very pleased. I used to have AT&T and Jitterbug is less costly compared to them as they raised their rates. I've had one conversation in the last three months that I've owned my Jitterbug and it was fine and clear. I keep the phone in the car for emergency use and I don't give the number to anybody. So far, I'm happy.

I’m hard of hearing and sight and needed the bigger numbers and the high volume so I decided to give Jitterbug a try. It's much better than my previous provider and I enjoy having it.

We had AT&T service and it was very reasonable at the time when we got it. But, it got to where they were changing things around and it wasn’t convenient for me. So, we wanted to get another type of phone and Jitterbug was the most reasonable my husband had read about in one of his magazines. We have it for convenience. Since there are no payphones anymore in this world, we need availability to a phone while we’re out and about.

Jitterbug's service is superior compared to the one I had before. I like how big the numbers are and it's easier to dial. It has a good camera as well. I have less worries because I have the 5Star thing. When I dialed the 5Star by accident one day, customer service was very nice.

I've had Jitterbug now for several months and I like it. Some older person like myself who didn't want to fool with a smartphone told me about it. Jitterbug is different from other cell phone providers because I'm able to get on the contacts by dialing 5 and it's easier to navigate for me and for my wife. I've had several conversations with their team and they've all been polite, courteous, and the job got done. It's a good phone with good service. Good for older people. Next step is if I want more services, I'd probably go with one of their smartphones and see how that goes. All in all, I'm very satisfied.

Jitterbug is serving me well and I'm enjoying it. I have fewer worries because I live alone and if I made a mistake and fell, somebody would find me. I feel more comfortable because I have that and I could holler for help easily. The only complaint that I may have sometimes with it is I get this call from somebody that I never heard of and I don't know how they happened to get that number and ring. I just say, "You have the wrong number." And they hang up. Overall I'm very satisfied with it and I know of some other people who have one and they feel the same way.

My neighbor bought a Jitterbug phone and I looked at it and liked it, so I got one too. The only thing that I have it for is because I travel weekly along the parkway in Virginia and that has no conveniences there at all. It's just going through wilderness. If I hit a deer or anything like that, I have no way in which to get help. So, I take this phone with me whenever I go to that parkway. Since using it, I have a little bit better feeling going down the parkway, now that I have some way in which to chat with somebody if anything happens.

I was upset with my cellphone so I decided to give Jitterbug a try. It's much more clear and easy to handle compared to my previous phone and I can take pictures with it, too. I also have the option of putting some health information in there to help me in case I have a problem. So far, Jitterbug has been real good to me. It's all I've really wanted.

I didn’t want to buy an expensive phone. I always seem to lose them. I don’t talk very much on the phone, too...so having a Jitterbug is reasonable. I had AT&T for a couple of times before and it takes me forever to get hold of them. I get a little more with Jitterbug as far as their services. Their team was wonderful -- they set me up just by talking to me. With other cell phones, I figure it out and if I make a mistake, I'm in trouble and start all over again. With Jitterbug, it’s like talking to a friend on the phone. It’s like having somebody real, not a computer that tells you what to do.

My mom's Jitterbug has been pretty good, but we do have some issues. She is also hard of hearing and it only rings 5 times before going to voice mail. I wish I could extend the number of rings so she could catch the call. Also, although she keeps her volume on "max", it needs to be louder. Lastly, many times, I've been sitting with her and her phone doesn't even ring, but you'll suddenly hear a "ding" that someone has left her a voicemail. She misses most of her calls for some reason, and we can't figure out if it's the phone or us.

I ordered a Jitterbug flip phone for my Mom who is 80. The first phone delivered promptly - YEA! NOT SO FAST, it would not activate. I stayed on phone for over an hour restarting the phone. Only to be passed to the Tech support who promptly had me restart and waiting 4 more times. I was told to do it by a window, in yard, now the backyard, in a car, and now my house. Good News--they are sending pre-activated phone - YEA! BUT WAIT. After waiting 3 weeks (I was told two weeks) I called GreatCALL CS. It was never shipped. Good News--they are expediting a pre-activated phone - Yea! NOT SO FAST. After waiting 1 more week, I called. It never shipped. Good News--I can now activate my current phone. YEA! NOT SO FAST. After an hour and wait time for Tech support to do something. No luck. But, I did speak for an hour to a nice CS person in Reno and a helpful (or I thought so) tech person.

I love Jitterbug. I got it because my kids wanted me to have that red button. I've never had to push it yet, but I feel real good about having it here so Jitterbug can help me if I fall down, if I'm not able to get up or if I'm somewhere my car broke down and I need assistance. I have trouble hearing and one of the reasons I wanted a Jitterbug is because it's loud. Now I leave my house alone and I don't have to worry. I know I got the phone, we've set it up and I'm safe. So I feel good.

I love Jitterbug. I like that it lasts for 30 days and that the buttons are big so I can get someone and I have the 5Star in case I would need it. The whole team has been awesome. The first guy I talked to in order to set up the phone was named Nati. He gave me the phone number with the last four digits of my regular phone number which I thought was really sweet.

My mother had another cellphone that she was unable to work out. We wanted something that was very easy for her to use and Jitterbug has been fine. It's much easier for her to use. The only problem that she's had with it is that the person that had the phone number before her keeps texting her.

Everything has been fabulously fabulous with Jitterbug. I've had GreatCall for the last six years and was pushing the button on the little thing that I carried, waking my daughters up at 10:00 and 11:00 at night. When Jitterbug came, I got a full-proof device that I have to open to push the button which solved a major problem for me. My daughters absolutely worry less since I had it. The Jitterbug team members were great when I had a long talk with them the other day trying to figure out how to turn the light off even though we didn't solve the problem. But I'm very happy with the product and have recommended it to a group of friends.

My daughter and I were in a store and she knew I was unhappy with the phone I had. I was paying a lot with their service because the bill always had something added on and she suggested Jitterbug. I'm satisfied with Jitterbug but I use it only in the car for emergencies. I'm also happy with the bills that I got. I've got a very limited experience with them but they came well-recommended and the main difference with my precious provider was the amount I'm paying.

My mother needed a phone that was easy to operate so we got her a Jitterbug but she doesn't really use it that much because she has trouble seeing. However, it's better for me to know that my mother has it. We're happy with Jitterbug.

Jitterbug is more convenient than many cellphones because of its large numbers and it's easy to operate it. I got it mainly for safety reasons and it helped ease my mind a little bit since I had it. I get a statement every month and I have the monthly amount deducted from my Visa account. One thing I’ve noticed, apparently when somebody sends me a picture I get charged for it, and I didn’t think I would be. So, I’ve told people not to send me any pictures or any text. I use very few minutes and, as it is, I have to pay in addition to the minutes that I get. Nevertheless, overall, I am happy with my experience with it.

I bought Jitterbug as a second phone because sometimes I lose my other phone and I have to go across the hall to ask my neighbor to call me. Now I can do it myself. I now have fewer worries about losing my first phone since I know I can locate it with my Jitterbug. I also like that it has big buttons, it's very easy to use and select whatever option I want like voicemail or phoning somebody. I would recommend Jitterbug.

I liked the phone of Jitterbug. It's a good flip phone. However when I tried to exchange my phone because when I handle the phone - I have a hard time setting it off, they said that it'd cost me $87. That doesn't suit with me at all. With another carrier, if I had a problem all I had to do is put $2 in an envelope and the phone and they'd repair or send me a new one.

I got Jitterbug because I'm lazy and partly because I'm 79 years old. I can't understand too much about that modern phone systems, not really a carrier pigeon variety. I need a phone for a winter time and with the other phone system I had previously, they overcharged like crazy. With $34 a month, it's not gonna break me. Jitterbug is head and shoulders above my previous provider who didn't do anything except collect money. Since using Jitterbug I have fewer worries. I can take that Jitterbug along with me and I know if I'm stuck on 395, I can call real fast and get some help out there. It's all been good service so far and it's easy to use plus they do what they say they were going to do.

I use a friend's Jitterbug which was from my vantage point better to hear than a regular phone. Compared to my previous provider, it's very good. I feel I'm more confident whenever I'm traveling, so I take it with me along with my beautiful and lovely dog.

I am marking the 5 stars because of the response I received from Chris at Tech Services. After walking me through many steps he determined it was a hardware problem.

We wanted my grandmother to have a phone that's easily accessible and easy to use since she is an elderly woman, and we got a Jitterbug because it has bigger buttons and it’s not as complicated as what we have nowadays. In fact, it is easy to use for somebody that’s not up-to-date with technology. With Jitterbug, it's easier for my grandmother to pick up the phone and call whoever she needs to call. We’re happy with it.

I had a smartphone through another carrier but it was so difficult for me to use and I could barely answer it when it rang. Then I saw Jitterbug and all its prompts. I really liked it and decided that it was the phone for me. It is wonderful compared to my old phone. I absolutely love it because it's so easy to take pictures and then to put them on Facebook automatically. With Jitterbug, I don't have any worries when I'm out and about. I like everything about it including the calendar and how easy it is to set up my contact list. It's the best phone I've ever had.

We enjoy our Jitterbug phones, I like the price of it. Plus, the Jitterbug team have been a good help - they stored my numbers in it for me. It's been good to have Jitterbug and I'm glad I know about it.

I have a friend that has a Jitterbug. I also bought one because I like the big letters on the telephone and the speakerphone too ‘cause I hear better. This is my third one. I had TracFone and Windstream before. I don’t have any complaints about Jitterbug, however it’s more expensive than Tracfone. But the reps of Jitterbug were very nice. The one who assisted me set it all up and put my phone numbers on there for me. She went above the call of duty.

Just got Jitterbug flip phone a few hours ago, ordered it through Amazon. Setup requires another device... Inconvenient. Activation completed with some difficulty. I successfully turned on phone about 10 times. Then it wouldn't turn on. Battery had to be removed and reinserted before phone could be turned on. When I take the time and money to buy a company's product, I expect it to function correctly the first time. I am extremely disappointed with the Jitterbug flip phone. I shall not buy another.

We ordered Jitterbug for my aunt. When she has her phone, she’s doing fine. However, we had a technical issue with Jitterbug. I got the initial phone replacement and we were just not able to get it connected so I’m waiting on the replacement.

I only use my Jitterbug for emergency. I keep it in my purse and I have only made a couple of calls since I bought it. If we wanted to call from the car, we would have a phone with me if anything happens. I am 85, and anything can happen at my age, but at least I know I have Jitterbug and I just have to press the button. When I first got Jitterbug and had it on, GreatCall called to ask questions which was all right. Then I had to change my car from a Chevy 2011 to a 2015. I called to inform them to change the car info in their records and the man there said he'd do it for me. All in all, I have no qualms with Jitterbug. I'm completely satisfied with it.

My husband seemed to have trouble being able to hear with other cell phones and we thought we would give Jitterbug a try. We can contact each other if we’re in a store and he goes one way and I go another way. Or sometimes he’ll go to a dentist’s appointment and then he’ll call and say, “Is there anything you need from the store?” so that helps.

Jitterbug is what I expected. I have fewer worries ‘cause when I’m on the road by myself, I take it with me in the event that I have an accident or something happens. I’m satisfied with it so I’ll continue on using it.

I have been a GreatCall customer for about 8 months and it has not gone well. Tech support is horrible. In the past month I have called 3 times, each time on the phone with a rep for 20 mins plus and with no resolution to the problems with my phone. What has happened each time after appx 20 mins the rep tells me to call back because they are busy. This is NOT good customer service.

My parents were satisfied with the Jitterbug they had so I got one too. When I called GreatCall, their customer service was good. I don’t use my Jitterbug that much other than to call my little sister. There’s a little independence that goes along with that. If you carry it with you when you’re on the road and if you were in an accident, somebody would have a phone to call emergency services. I had an awesome experience wth them.

My husband is developing dementia and was very confused trying to use his iPhone, so I thought he needed something's that's very simple, and the Jitterbug is the simplest and most concrete operation phone that I have heard of which is working well for him. He only calls and doesn't text. So the problem was helping him remember how to access a message, and it still is. But he could flip it up and it says "phonebook", and he can then click "yes", go down and can now see our daughter's number, our grandson's, my number and the home number too if he doesn't want to call me on the cell. It's as perfect as we can get for him. The Jitterbug phone is easy to use, tells you when it’s running low on battery and there’s plenty of information from it if someone pays attention to look at it. It's efficient and is so much better than the other phone. Also, when we called the Jitterbug team, our concern was handled very quickly and without issue.

I was very excited to try the GreatCall Jitterbug, however, for something advertised as easy to use etc...the disappointing truth of it was that after initial call going over everything, I had the issue of keeping my present phone number. I was assured no problem that he would take all the information so that when I received my phone just a simple 1,2,3 and then activated. Not the case at all. And after dealing with a supervisor Addy who was not helpful, just insincere and condescending, and just trying to blame everything on the previous representative, I'm not looking to blame or get anyone in trouble, I just want to have faith in this switch, which I was not getting. What I got was a bunch of people with a good theory. But I don't think you're ready to compete with the big companies. Too much down time. Too many inconsistencies, and a lot of **.

I needed a phone and my daughter got a Jitterbug for me. I don’t use it that much, but my experience with Jitterbug has been fine so far.

I am now on our third replacement Jitterbug Flip. I bought two of them on May 4th & now it is the 20th and I still do not have a working phone. GreatCall had no problem billing me! Each time I was assured the replacement would be "expedited delivery" but it was only USPS slow mail. Phone tech support takes 30 to 35 minutes to talk to someone. SAVE YOURSELF! GO TO WALMART AND BUY A VERIZON $12 special.

Jitterbug seemed to be something that I could afford. I got mine because I go to work at six o'clock in the morning and it's dark. I was afraid if I broke down on the road, I didn't have a way to call anyone. Robert liked the Jitterbug I had so he decided to get one, too. It was easy to set up and work out. I have a lot less worry since getting it knowing I can call him if I need to. I know he likes having it. He carries it all the time on his belt while it's always in my purse. The people from Jitterbug are very pleasant and nice. When I'm upset, I can't remember phone numbers, but the phone has all the numbers programmed in there - the doctor, the vet, his brother, his son, my children - so I love it. The Jitterbug is a relief to have.

I purchased an Jitterbug Flip for my father on May 6th and as of today May 16th I still do not have a working phone! They are now sending me my 4th flip phone. From the 15+ calls I've made to customer service, they were unable to activate the phones. Every time I called I received a different message on why it didn't work. Not one consistent message. Everything from "Yeah we know the flip has problems," "we are doing a software update," "we have to wait for the code to clear," yadda, yadda, yadda.

Jitterbug's a lot better for me compared to the one I had in the past. All the other phones had little buttons, but Jitterbug had bigger ones that I could hit just one of the buttons. My hand shakes too much and I run into trouble, so I haven't had much experience with it. But I'm satisfied and I'd recommend it to a friend anytime.

I’m satisfied with my Jitterbug right now. Their people were friendly, but they tried to overcharge me. They didn’t fix it at the beginning, but they did after three calls. They said that if I pay my bill, they will correct the problem, so I told them that if a bill is on the way, I'll pay it. The rep said it should be corrected the next time I get my phone, but I was still overcharged the next time I got my phone. And then, they said I didn’t pay my bill. I told them I’ve always paid my bills and I don’t need them anymore, and I threw my Jitterbug in the garbage can. The gal called me back shortly, and I had to dig it out of the garbage can. She said that they will correct the problem. Jitterbug has been satisfactory to me recently. But it hasn’t been a very good experience, and if I had to do it over, I would go a different route.

Several days ago, I purchased the Jitterbug Flip. At 75 years old, it appeared exactly as something I could use and rely on. All went well for two days. After that, it would not hold a charge for more than a few hours. I called customer service and they were really very nice. The lady sent me out a new battery which (hopefully) should arrive today. As long as I kept the phone charged, I could use it.

The service I had with Verizon was good, but I can't see much anymore and I couldn't see the numbers on it. With Jitterbug, I can see their numbers better. Sometimes I don't hear it because it's not loud enough for me. It's on max but I don't hear well either. Other than that, I'd recommend Jitterbug.

I had a TracFone. I needed to move up a little bit with my family as far as texting and stuff. I needed to find a compromise that wasn't too complicated but would work for me. Jitterbug has been working out really well. My communications are way better with my daughters. It's a good phone for me and I'm glad I made the purchase. The people at Jitterbug are very professional.

It's nice to have a Jitterbug phone. It's been there when I needed it. I hardly ever call customer service. They send me the bill and I pay it. Their phone service is not very good though. The phone is working but the trouble is the service keeps going out and their company is not very quick to fix it. They let me sit without service.

I bought my wife's Jitterbug at Best Buy. It's simple and easy to use.

My Jitterbug phone is my son's gift to me. At my age, I need ease of handling a phone and Jitterbug supplies that. I'm very comfortable with it. The Jitterbug team has been all positive, too. It's been a great experience with them.

I really like my Jitterbug except I do not want to receive any text messages but I received a couple of them. I did not accept them except the very first one which was several months ago because I thought it was one of my nieces. The cost was minimal, just 10 cents. They seem like they want to sell me something. I get text messages at 2:00 o'clock in the morning, lighting up my ceiling, which I find ridiculous! I'm not good with all these technology. I don't know how to stop getting these text messages. It's annoying.

I had ** before but I didn’t use it very much at all. I purchased a Jitterbug but I’m not well acquainted with it yet. The calls are clear, and very easy to listen to and understand. I also worked out a payment program with GreatCall. They’re withdrawing my monthly payments from one of my checking accounts, so that works out well. The main reason I have a cell phone is if I have difficulty out on the highway. I need to be able to call somebody to help me, to bring gas or help me change a tire, which I actually have to do myself. However, I keep getting text messages, sometimes as much as four times a day, which I delete because it's about money-something and it’s a little irritating.

I had another cellular phone that was going out, so I decided to go with Jitterbug because of its 5-star feature. I’m just using it for emergencies, and mostly in the car when we go somewhere. It makes me feel safe in case I’m out and away from home.

My mom is going through some health issue so I decided to get a Jitterbug for her. She’s an octogenarian so she’s getting used to the new way to answer the phone. There’s a little bit of a learning curve but I don’t see any issues. I wish I had waited to get the new Jitterbug though, a flip phone with a bigger screen, which I just saw advertised. We’re very pleased with how the one that we got works and the type of coverage. Everything has been very simple and the customer support has been wonderful.

I was looking for a phone because my other one had run out so I bought Jitterbug. I love it. It's small and it doesn't fill your purse. It's also easy to talk on and doesn’t have to be plugged up all the time.

I had AT&T. I was satisfied with the service but not with the price. So I thought I’d call GreatCall and see what happens. I got the Jitterbug but I’m not real happy with it because I have a hard time using it. It’s very complicated and confusing, but I’m going to keep trying.

I never had a cell phone but I tried them and I’m just not into it. A neighbor of mine had Jitterbug and he praised how good it was. So I got one and it changed my way of thinking about cell phones. Jitterbug looked very easy to me. I could say that I can depend on it and it makes my daily life easier since I got it. I do think every senior should have one. The Jitterbug team was helpful, too.

My husband and I have both been using Jitterbug and it’s been fine. I really appreciate the customer service aspect, that I could dial the number and they’re there to talk to me and there’s so much that can be done remotely. The other thing that we’re both appreciating is it’s good, clear sound and the volume levels are a help for my husband because he has a hearing problem. This phone is better for him than many others so we’re happy. It's easy to use and I have been recommending it to a friend.

My husband got Jitterbug for me as a present. It's much nicer than my previous phone. Although I don't use it that often, I enjoy it and keep it with me all the time.

I am dissatisfied of some things about my Jitterbug, but I was never satisfied with the one I had before it. I had a different phone for when I'm traveling. In case I have car trouble, I can call somebody. It was low on ringing and hard to hear. Somebody told my daughter-in-law about Jitterbug and we went to check on it. I have hearing aids, and the Jitterbug rings loud enough that I can hear it. I can also set it to vibrate if I don't want it to ring to bother somebody else. It also lets me know when the battery is low. However, I'd like it better if the book has more of the stuff explained and if they were put together because it tells you to go to another part of the book to finish up so it's kind of confusing. I don't use the Jitterbug that much and only got it for when I'm home alone or if something happens. I do call once in a while because I've got 200 minutes for the month.

They offer a great phone for the elderly. Their initial sales service is great but after that it is very different. I had 2 phones ordered for my parents. They advertise a red & black phone, nope all they have is black. They offer to port old numbers (very critical for the elderly), nope they could not do it. When I called for help I have been on hold from 10-30 minutes. The initial phone numbers we kept and we passed the data to the family. Hold on. They had to change one of the numbers so that did not work. I rate them a 2. Their customer service is not what is expected for those serving the elderly.

I’m going to be 76 and I wanted a phone that is not too big and confusing. So I looked up in one of the books and saw that Jitterbug had a special, so I decided to get it and so far, I’m very pleased with it. In fact, I recommended it to a lot of people. Everything on it is easy and the numbers are big. There’s nothing confusing about it and I'm very happy with it. It's comfortable, nothing dramatic about it and the price is right, too. There’s a lot of things I don’t use but my grandkids taught me how to text and now I can do it.

I wanted the larger dials and to go from a touch phone back to the flip phone again. I got the Jitterbug and I'm very happy with it. It made it easier to use a cell phone. I even use the text message option, which is not exactly easy because you have to hit the keys so many times but Jitterbug is better than anything I had before. It made a big difference and I’m surprised more people don’t have them.

My Jitterbug's a lot better than my previous provider and I'm very pleased with it. I did everything online and it was an easy process.

I use Jitterbug for emergencies and wherever I go, I call and get good connections. When I go out I use it but I don't go out that much and I don't turn it on. I just check my voice and see if I have messages. I don't give my number out to too many people except to my family, children and close friends because I don't like people to have it. I'm happy with the service I got. Hopefully, it stays on the same price and not go up because the reason I changed to this company is to keep my cellphone down because I don't use them much. I recommend it to other people, the AARP. They took the magazine and they said they are gonna enjoy it because it's good for seniors. I'm very happy with it because my cellphone has a red emergency button. I never did activate that because I don't feel that there's a need to do that now. But I do have the book where I can see what to do. I'm very happy with AARP and with this company.

I’m 82 years old and I thought it was time for me to get new cell phone that I could use on hand because mine was already ancient. I do still have my landline but I don’t use it so I have extra minutes and everything with long distance, which I appreciate because everything I was calling on the regular phone was long distance. But now I use my Jitterbug which my daughter had set up for me all the time. I carry it with me because I’m usually on the go. I have no problem as far as charging it or having it ready to use. The payment is also automatically deducted from my checking. Additionally, my kids are happy because they know now that they can get in touch with me anywhere. I’ve had to *5 a couple of times so I know it’s working.

Because I was using a phone off of my son’s business, I wanted to get my own, and Jitterbug was very inexpensive. I only got it to have an emergency phone whenever I’m out driving around, so I’m not using any minutes. Whenever I’m home, I don’t use it. When I first got my Jitterbug, I used it to call my niece who lives in St. Charles County, and she said she had a little problem hearing me. Other than that, I've had a very good experience.

I got the Jitterbug for my mom because she has dementia and I wanted to be able to talk to her and thought it would be fun. We got it together. It's not complicated and was so much easier for her. We don’t need the internet, just something to call on. But I had to cancel her phone because the dementia was getting bad. So it was a lot easier for me to call her another way. I love Jitterbug. At the touch of a button, customer service is there and seemed knowledgeable.

I had Verizon before and I didn't have problems with them. But, I thought the difference in price would be worthwhile trying, so I ordered the Jitterbug online, and I use it pretty much like I did with the other phone. Jitterbug also had some features like the 5Star Service that other phones didn’t. And though I don't have it on my phone right now, I thought that I might consider it later.

Jitterbug is for older people. I'm 67, have hearing problems and wear hearing aids. I use Jitterbug as I can hear so much better on it than I can on the iPhone. Jitterbug is also convenient, lightweight and has the old-fashioned Samsung flip phone. My mother who is 91 has Jitterbug too and we like to call each other using the phone because we can hear each other. I liked Jitterbug’s 5 star emergency button as well but I got rid of it since when my kids would call me or I need to call them back, I would hit that silly little button and get the wrong folks. I got a little embarrassed that I keep calling the 5 Star when I didn't need it.

I haven't had a cellphone for eight years, but because of the GPS and the emergency service part of Jitterbug, I bought one. I needed the security, and none of the other providers had that. Sometimes I don't have time to hit 4-1-1 and try to talk. It’s fantastic security, but thank goodness, I haven't had the chance to use the medical alert yet. Also, the Jitterbug team is wonderful - so friendly and caring. They're terrific.

Before using Jitterbug, Eileen used Verizon. It was great but it was too complicated for her. So we switched her to Jitterbug because it was easy to use and it has the emergency button on it. I can definitely see having a Jitterbug with an emergency button would be a fantastic tool to have for somebody living alone.

I wanted a phone to take with me in emergencies in my car because I drive by myself, to have it work at my home when my electricity is out because I have a landline, and I like the idea of no contract so I got a Jitterbug phone. My kids have been bugging me to get one and that made them very happy. So far, so good. At one time I had a Virgin Mobile and compared to that - I like Jitterbug much better. I was always forgetting to add my minutes to my old phone, while on Jitterbug has a straight monthly thing, unless I go over my minutes - so I like it. It's less work.

I wanted to change phones and when my wife saw Jitterbug's ad, she decided to give it a try. I only use it when I’m in trouble or for emergencies to call somebody. I like the phone's display. It has bigger numbers. Also, the speaker is a little bit louder than what I’m used to. It’s an easy program to go through as far as looking for like missed calls. I liked the phone once I got used to working with it.

Jitterbug has been good. I read about them and liked the way it was set up and being operational. In case I need the medical people, I can always put it on the phone. I had TracFone before but Jitterbug has better coverage and cell reception. Their team is also very good and helpful. They helped me get started and set it up, and now I'm happy with the phone I have.

I had Verizon before but I wanted a simpler phone so I got Jitterbug. It's easy to use. Although, the basic is okay but I think I want to go back to what I have before so I can do more text messaging and more features, better GPS system - a Samsung Edge, for example. I’ve been looking at that so I might switch back to something else. But all in all, everything is fine with Jitterbug.

My husband doesn’t have a cell phone and he can’t operate a conventional one because his fingers are too big for the flat screen. Jitterbug offered this phone that would give him the opportunity to have this convenience and be able to use it. I did all the arranging for his cell and it worked out fine. We had his friends and kids’ numbers put on it and he’s used that to call them, so that works out well and I don’t have to make the calls anymore. Their team understood what I wanted and I understood them. In fact, I've already recommended them.

My mother needed a way to contact any of the family members in case there's an emergency and she needs help. The nursing home facility talked about different options and somebody brought up Jitterbug. So I ran out to Best Buy and got one. I installed it for my mother and it's been very good. I like that the emergency button gets a live operator. Once, she accidentally set off the emergency. Jitterbug called and we talked to them. They're pleasant to work with. We had AT&T before, but Jitterbug is a lot better.

I purchased a Jitterbug phone for my mother through GreatCall. When it arrived, I followed the instructions for activation. Activation failed. I don't know why activation failed. It shouldn't have, but it did. So I called the consumer service number provided and got a message telling me their activation department is closed and that I should call back between 6 AM and 6 PM Pacific time. 2 problems with that: I DID call between 6 AM and 6 PM Pacific time, and they sell their service on having people available 24 hours a day, not sort of 12. I will continue to try to get through and activate the phone, but I am already soured on GreatCall. It does not deliver on its promises.

Jitterbug is so convenient. It's a phone with a GPS and it's great for a disabled person. I used to have a TracFone, but Jitterbug is a hundred times better than any other phone provider. It's great. And sometimes my husband travels, so it's really nice to have it on me.

I've been very satisfied with their product and would recommend Jitterbug. Anytime I've gotten through to talk to a person in customer service, it's been very good.

I wanted an easy-to-use phone and one that had a call button for help so I contacted GreatCall Jitterbug. When you call a regular operator, they’re rude and don’t try to find a number. But when you call a GreatCall person, they very nice and they always find the number. My sister likes her Jitterbug very much and keeps it with her. I wouldn’t change for anything.

I don't carry the phone a lot, but I use it a couple of times a week and it seems to be okay. We had a landline before but my wife decided to get rid of it. She got me the Jitterbug. She knew I was anti-telephone so she got me the simplest thing to use she could think of. My cousin got one just like it. We ride motorcycles together and it's one place where we do carry the phones a little bit. I haven't had any trouble with the phone. I would recommend it.

I wanted larger numbers on my phone. I find the Jitterbug a lot easier to use. I love the way I can just push a button and the arrows go up and it tells me when to stop. It also tells me how much I got left on the phone. It's great the way it works. I'm very well satisfied with it.

I bought a Jitterbug because I decided it would be a good kind of phone for us. We had Verizon before and I like Jitterbug better. Our experience has been wonderful. The reps were all really nice.

I tried Jitterbug for several reasons. Number one, their low price. Secondly, the large buttons that they had. And thirdly, the large display that they had. For us old people, those are important to us. We had a Verizon phone that had little tiny buttons that we were always hitting the 7 when we meant to hit the 5. Also, the Verizon phone cost us $45 a month and the Jitterbug phone cost us only $15 a month. And as senior citizens on retirement and social security, that becomes a major factor.

My husband went to the store and bought Jitterbug for me because he wanted me to have a phone that was not complicated. It's working okay. It has the quick call in case of emergency, and that was the purpose of the whole purchase. I don't use it very often, but it works as far as I need it to. I don't have any problem with it and I'm pleased.

I’ve had Virgin Mobile and a TracFone, but I don’t use the phone enough to make a big contract phone worthwhile. I just need something to pay as I go. So I contacted GreatCall because I have had nothing but trouble with every other phone I have had. I wanted something simple, and what GreatCall was offering was what I needed. It’s worked perfectly. Their customer service was great. I had trouble getting my phone to activate when I bought. I must’ve spent three hours talking to somebody trying to get it to work, and finally got somebody that could help me get it activated. It has been nothing but pleasure ever since. I’ve had nothing but good experience with GreatCall. The best company I’ve dealt with.

The team members of Jitterbug are good, patient and kind. We went with them because my husband wasn't able to use all the other phones he had tried. But even though he has the Jitterbug phone on him, he can't necessarily make a call. He has no fine motor skills and struggles to even press the buttons. I guess it helps that he does have the Five Star. So even though he's accidentally hitting the button, and he's not in trouble they call me and asks if he's okay.

I have recommended Jitterbug to a number of people because I'm very happy with their service, and it's affordable. They give me a lot more for my money for a lesser price. Being retired with limited income, it's wonderful. I have the 5-star feature on the phone, and since I am older, I want to have access to that in case I need help for medical problems or other emergencies. There are so many crazy things going on, and it makes me feel a lot better knowing that there's help with a push of a button. My husband needs a basic phone and I need one with bigger screen. I got one Jitterbug for my husband and one for myself. Their customer service is awesome. I never felt like the rep was in a hurry to get me off the phone. She was present with me the whole time, and answered all of my questions. She was also very pleasant. We even had a little bit of personal chatting that interspersed with the more technical stuff. That's what I look at as really good customer service, building a rapport. That's important in this work.

I saw Jitterbug in a magazine article. I had been disappointed with my phone before as the numbers were so small. It was hard to always get the right number that I wanted to press. So I had this irritation and then Jitterbug showed these large numbers, and that’s the main reason I bought it. In the past, as I was learning how to run the phone, I called the customer service and they were very helpful. They hire some good people out there.

My husband has a Jitterbug and he was in the hospital. And when I lost my internet, which was my home line, I had no way of contacting anybody. So I decided to have a Jitterbug, too. Everybody there was very helpful, the cell phone is excellent and I like it.

Jitterbug is fantastic and I love it. And because I’m a 78-year-old man who lives alone, I also like its 5-star button. It's much better compared to my old provider. I had pushed the button by mistake twice, and I apologize so much but they were super. They were right on. They wanted to know everything that happened and I felt so embarrassed, but they were terrific. I would recommend Jitterbug to anybody.

My old phone was not easy to use and was more complicated than I liked. On the other hand, the Jitterbug is very simple and easy to use. It does all I need it to do and I can understand it. I'm satisfied with it. I don't need all the fancy stuff that newer phones have. I like Jitterbug.

I already had a TracFone, but Jitterbug was easier to deal with because I didn’t have to go through all of the setup problems. TracFone has a subscription service every year while Jitterbug has a monthly charge and it’s higher. But when you total it all up for 12 months, they're about the same price. The Jitterbug seems to work a little better and it is efficient. When they thought I was going to cancel my account because it was only 50 minutes a month, the Jitterbug team moved it to 200, so I still have it.

I heard about Jitterbug from a relative who had service from them. My experience has been satisfactory.

I’m old-fashioned and never had a cellphone, so I thought I would try the simple flip phone just to see how it worked. The Jitterbug is a good little product. It works for what I need it for.

Jitterbug is the best phone I have gotten. I had TracFone and then another carrier, which was a disaster. My Jitterbug is easy to use. I have upgraded it and I can’t believe that I can put phone numbers in and I learned to text on it with no problem. I’m not stressed and I’m happy with it.

I have Jitterbug for quite a while. I got it because I was unsatisfied with Verizon. I had them on automatic pay and they took their charges out of my bank account. I went and changed phones, told them not to take any more money and they took the money anyway. That was the end of Verizon. The last time I called Jitterbug, I told them I wanted to activate the emergency button. The rep explained that I have choices of 200 to 800 minutes, and then I also wanted voicemail. I made my selection and everything was fine. The lady was courteous, and it was what I would expect from a business.

I was disgusted with my Verizon telephone service. It was just junk and terrible. I couldn't get it to work half the time. It was too complicated to try and figure out to do anything with it. I hated it. What I wanted a cellphone for is to make phone calls and receive them. I didn't want to have to do trigonometry on it or all these other crap which I wasn't interested in and didn't want anything to do with. That's what other providers want to keep pushing on their users but it's a waste of my time and money. I switched to Jitterbug and don't have any problems at all. I have a very good experience with Jitterbug. In fact, my wife may get one in another year or so when she can get out of her contract with Verizon.

Jitterbug has been fine for my husband. We chose them because of the quality of their phone and because it has a locator on. It’s also simple for my husband to handle since he can’t handle my smartphone. He has Alzheimer’s and for him, the phone serves its purpose. The service has also been wonderful. Every time my husband accidentally hits his phone, they call me immediately. They have really been on top of it. I called before when I wanted to change my credit card to a different number, and they were very professional, nice and did exactly what I asked them to do.

My telephone is connected with my cable service and a couple of times, the service has gone out so I was without any telephone at all. I'm 88 years old, not well and thought that I'd better get myself a cell phone so my daughter and I went shopping and picked up the Jitterbug. My monthly charges are charged to my credit card and GreatCall has sent me a couple of bills, but I need to get in touch with them because I changed over to a new credit card. I'm satisfied with Jitterbug though I haven't used it very much yet.

My dad got a Jitterbug phone first and I liked it. When I started using it, I thought it was better than the other ones I had. I had one of them pay-as-you-go phones and always had problems with it. I had another one before that which would lock me out and I couldn't get back on my phone. The other providers like to emphasize on some of the stuff that are overly complicated. I've had four phones in the past six years that I don't want. They're either too complicated, did not work or were not what I needed to deal with if I was to have a phone on a day-to-day basis. On the other hand, Jitterbug was good for what it was. It's exactly what the commercials always said, it's easy to use. It also suits my needs and makes my life a lot easier. Also, one time where my debit had changed, they fixed it up quickly. They're doing a good job and for the price, it's a good overall experience.

It was through the NARFE book that we learned about the Jitterbug. Then we bought the Jitterbug cellphone at Sears. The customer representative was very nice. We would recommend Jitterbug.

I had a cell phone that I couldn't see the numbers on. I like the idea of a phone with big numbers, bright lights and with amplified sound because I have a hearing deficit. I also live alone so the 5-Star button was part of the idea. I thought it would be the answer to getting a new cell phone instead of a life alert button. I have not discovered all of its features yet but I have loaded up the address book which makes it very handy. I don't use it that much but I leave it at my bedside plugged in each night when I charge it and put it on vibrate instead of ring so it doesn't wake me up.

My husband is enjoying his Jitterbug phone. It's something simple that he can learn in a hurry - just open the phone and punch. Customer service helped in setting the phone up and transferred some stuff from one phone to the other.

My friend passed away and willed to me her Jitterbug Model J cellphone. I tried to transfer her account to my name and was told that I had to open a new account. I was also told by Jitterbug that my new Jitterbug cellphone could not be activated. The phone works perfectly. I asked if Jitterbug Model J had operational difficulties and was told that it works perfectly. However the Jitterbug company said that Model J phones, even though they work perfectly, were not activated because of their company policy. The denial of service for the Model J was denied because of a corporate decision. I then asked if I could turn in my Model J and get credit for this phone and was told NO!! I told Jitterbug that this was a corporate policy of planned obsolescence which renders a perfectly good phone inoperative. Then I asked if their termination of service entitled me to some compensation and their answer was again NO!!

I purchased the Jitterbug phone at Best Buy, then I contacted them for the monthly phone bill which they set up by bank withdrawal. We got the phone for my mother as a Christmas present and since the speaker seems to be louder, it helps her hear better.

I had a different cellphone provider before but with Jitterbug, I could hear better. Also, it's more simple and I can't turn the camera on accidentally. Because of my hearing disability, I got someone else to activate it for me and that was okay. I'm very satisfied with Jitterbug.

I saw Jitterbug in a magazine and they said it was easy so I contacted them and got one for my wife. She takes it with her when she goes somewhere although she doesn’t use it as we got a house phone too.

With Jitterbug, I can mail my checks and payments, unlike the other company which wants to take these out of my account each month automatically. The phone is plain and I can understand it. I like Jitterbug.

I wanted a simple and easy to use phone, so I purchased a Jitterbug. I mainly use it for emergencies and I absolutely love it.

Jitterbug's service is wonderful. I got it because of the cost and the size of it buttons, and I'd recommend it.

I'm sick and I get lost a lot when I drive. I found a Jitterbug with the satellite, so if I get lost somewhere, somebody is gonna come to my rescue and I'd feel safe. I put it beside my bed when I sleep and I could push the help button.

I don’t use my Jitterbug phone very much and I’m wondering whether I should just reduce my monthly shorts. I really have not taken much time to read the book. I’m having trouble hearing it and I’m trying to get the speaker phone on, but it doesn’t always seem to work.

I love the Jitterbug phone. I got it for my patient who's partially blind and it helps him to have larger numbers. I didn't have to do a lot for him at the beginning because everything was pre-programmed. Everything was wonderful. However, I haven't gone out to purchase the string that's needed for him to carry it around his neck because he quite often loses things. He has dementia too. But this is the best thing so far out of all the telephones that we've had for him and his condition. Also, I'm not a smartphone user, I've always had flip phones and it's something that I had always wanted for myself. I'll make the transition next year when I can afford it.

My vision has gotten so poor that I couldn’t see my other phones. Jitterbug phone was advertised to have larger print. So far, I’m happy with Jitterbug and they’ve been very good to me. This phone is better for my eyes. Sound quality seems better too as I can hear on this much better. Their reps have been very nice, friendly, professional and treated me very well.

I didn't want a cellphone ever but I got a Jitterbug because it was non-complicated. I put it on mute or vibrate when I go someplace where I don't want it to ring aloud and just leave it in my purse. I'm not used to it so if I don't have it on vibrate and I'll hear it ring when I get home, I got to run to the closet and get it out. I have to pay attention to the cellphone but I'm very satisfied with it. Jitterbug is the best.

Jitterbug is alright for what I use my phone for and their team is friendly and knowledgeable.

I saw Jitterbug years ago in the AARP magazine. I've tried other cellphones that I didn't like very well so I thought I would try Jitterbug. I use it as an emergency kind of thing when I'm driving. I would recommend the Jitterbug phone but I have some billing issues that I would like to call them about.

I wanted a cellphone and saw Jitterbug on a magazine. I got one and now, I carry it in the car when I am going somewhere in case I have a problem. The phone makes me feel confident when I leave home. I'm satisfied with it.

I didn't like the cellphone provider I had which was NET10. Jitterbug is a lot better however, their staff gave me a phone number that somebody else has. Once in a while, I get somebody asking for a Dave and I tell them they have the wrong number. It's happened about three or four times. Other than that, I like Jitterbug very well. I haven't had it that long but it's been real good.

I had an expensive bundle and I was getting rid of that so I decided to go for an inexpensive phone from Jitterbug. However, I'm not very satisfied with it and I don't use it much because I can't hear it ring and I have difficulty setting it but it serves the main purpose. I still have a land phone at home and I take it with me when I go out so that in the event that I have a problem, I can call my daughter to help me or I can press the star key.

Jitterbug is more complicated for my brother to use compared to his old phone. He has a hard time retrieving his messages. I called Jitterbug to see how I could help him. The agent I talked to answered my questions and gave some possible solutions which worked out. Everything was very good.

A friend of mine signed me up on his Jitterbug. When he passed away, I really liked it and so I kept it. It's a bit better than my previous provider. Using their phone is not so frustrating trying to get in a number. If I’m riding down the road and I had to have a number, I can call and get them to dial it for me which is more convenient. I had a hip replacement and I was very agitated and very hard to get along with. I've called Jitterbug and I've not been very courteous but they've helped me and never said one word. I even had to apologize before I hung up because I had been so not-so-easy to deal with. They should see me on the other side of the phone, “I’m hurting. Give me this number and give it to me now!” Everyone in their office is very courteous, nice and I never had a bad experience. Jitterbug is very much worth what I pay.

I resisted getting a cell phone for years, but then we finally decided that I might need one and we bought a Jitterbug. I didn't have much of an experience with the Jitterbug team other than hooking it up, and they were very nice in terms of helping me do what I needed to do. I don’t use my Jitterbug very much and don’t really have much of a need for it, but I'm very pleased to have it.

I have whatever I want out of Jitterbug and it is half the cost of my previous cell phone provider. I feel more confident using it because they provide 5-star service.

My dad doesn't understand cellphones, and he didn't want anything that was complicated. I knew Jitterbug had big keys, so I knew that was the right choice for him. He's more comfortable knowing he can have it, although he doesn't use it much because I'm around. And if I'm not, he knows how to dial on his home phone. But I've told him that if he's out and about and he has a flat tire, for example, he needs to have a phone to make a call. He's elderly, so he keeps it as a regimen. He puts it in a holster on his pants, and carries it all the time with him.

I had Verizon before and Jitterbug is more reasonable. I like their little phone with big, bright numbers. However, the first time I used it, I got frustrated and so my neighbor who told me about Jitterbug showed me how to do it. I was dissatisfied but once I became familiar with it, it's been great. I carry it in my purse for emergencies.

My husband uses his Jitterbug phone all the time. I thought we were going to have one for each of us but it didn’t work out that way. It was a matter of security because we’re older and not that we were going to be doing lots of texting. Since then, he feels more comfortable having it. One of the things that my husband really likes is that he can hear well over it, and that's not the case with the phone I'm using here at home. He's a satisfied customer.

I'm satisfied with my experience with Jitterbug. I went with them because of the emergency service. I had the best experience with their representatives. They gave me the information and whatever I needed then. They are very good.

Since our father had the Jitterbug phone, we can now get a hold him. The phone is set up well and my father knows how to use it. Also, when he called them when he was setting up the cell phone, he was given good customer service.

I had a Jitterbug cellphone that I've been using at work and I got to keep it. It was transferred from my boss’s name over to me. I’ve had good experience with it.

We bought the Jitterbug because we needed a phone with bigger buttons and less bells and whistles. So far we're happy with everything except with the battery because it runs out very quickly.

I got my Jitterbug from Best Buy, and then I called GreatCall and they were able to help me get my phone set up. It’s exactly the phone I wanted. I talk on the phone more. The only thing that I'm not sure is my Jitterbug does not have a SIM card and I was told the model doesn't have one. But it would be nice to be able to share pictures.

Myrtle thoroughly enjoys her Jitterbug phone. She uses this for emergency and it works every time she needs it. It's an easy phone and very simple. When I went to pick up the phone for her, the team there was very knowledgeable. I even sent them a commendation for the gentleman.

My husband had a phone that he hated because it was complicated, and all he wanted to do and all I care anything about doing is turn it on, dial my numbers and hang up. Something to have with us that we can contact people and answer it when it rings. We don't play anything on it and we don't text. We got Jitterbug so it's easier for my husband to work. Their team was real nice and our experience has been great as well. We've enjoyed the phone and I would recommend it to a friend.

We had a Jitterbug before, and it worked really good. Then we had another one, which was different and very difficult to do certain things, so we decided to change back to Jitterbug. Compared to the other provider, Jitterbug is much better. It is easier to use, more dependable, and entering new phone numbers is very simple. Although, there is an improvement I would like to see made, which may help other people. It's a star button up in the upper left part of the dialing mechanism. It's too easy to hit two numbers at the same time when you press that, so it should be a little more remote.

I have a hard time picking up service where I live and I decided I to try Jitterbug and see if it worked any better than any of the other phone providers I had and so far it does so I'll keep it. Their reps were also very nice. I like Jitterbug very well. It's just what I needed.

We are very pleased with the Jitterbug service. My daughter once told me about it. Then my old cell phone didn't work anymore and that's why we're with Jitterbug. It's much better than our previous provider. It's very nice and convenient. We are very satisfied right now.

My husband has never had a cellphone before and doesn't want one that's complicated. I heard that Jitterbug wasn't so we got it. I called them to get his numbers for the family setup and they were fine. He very rarely ever uses it but it's there if he needs it. I would recommend it.

My 84 yr. old mother absolutely loves Jitterbug. I saw Jitterbug on TV, then went online and checked it out. It was perfect timing for my mother to get a cell phone. Their team is wonderful. They've been great every time I called. Their website is easy to manage. It's a great service. It's better than my Straight Talk. Jitterbug is terrific.

I like my Jitterbug. I've actually hit the urgent call button by mistake on three occasions, and as soon as I realized I’d done it, I ended the call. Overall, it’s what I expected and I’m happy with it.

Jitterbug's team were courteous, efficient and very helpful. Their phone and service are reliable. I like the features of their phone for senior citizens such as the amplified hearing and the big keys but this phone is a bit little. Overall, they have excellent response and prompt service. it's easy to set up the account, and the phone was exactly as described.

I'm not very good with technology and I chose Jitterbug because of the ease with which I can use it. I need it for emergencies and it does what I need it to do. My husband tried to get me a different cell phone provider a long time ago, which was Verizon, but I couldn't take it. Jitterbug is much better. It also makes me more at ease to go and come in case something was to happen. I only wish that the phone had bigger numbers on it because the one they sent me has the same-sized numbers on a regular flip phone. Other than that, I've had a very successful experience with Jitterbug and I'd recommend them.

I'm 72 and I'm not into all this modern-day touch the screen and go here and there. It's mind-boggling. My kids had gotten me phones throughout the last few years, and they're too complicated. I had Verizon and I've had TracFones which I absolutely hate because every time I'd go to renew my minutes, I had to deal with some foreign speaking person that I could not understand. I wanted a phone that acted like a phone and use it like a phone. My brother-in-law had a Jitterbug and I had seen how it operates with him. It was nice and easy and it didn't have things that I didn't use. I love it.

I'm legally blind and since using the Jitterbug, it practically changed everything in my day-to-day life. I like the fact that somebody is finally thinking of other people besides themselves when it comes to the phone because the Jitterbug happens to have much larger number and there are more setups you can use. I firmly enjoy it. If I'm using it properly, it will be perfect. Sometimes I don't think I'm using the phone properly because I'm confused with the way the setup is. I need somebody to sit down and go over the for the large numbers.

I got Jitterbug for my wife because it has big letters and bigger buttons than the little cell phones. A lot of times on the little phones, she'd mash the wrong buttons. I used to have Boost Mobile before Jitterbug, and I'd say Jitterbug's better because the phones got bigger letters for her to see. Plus it gives us the advantage of having medical updates about telling her what she can do, and how to help her do this. She gets text messages about every day. Jitterbug is a fairly good phone. I think it's the seniors would be more of the advantage than teens.

I always carry my Jitterbug with me. My kids wanted me to have it so they can get in touch with me all the time. The Jitterbug team is helpful and I didn't have any bad experience with them.

My husband had a smartphone which we had bought for me but I couldn't deal with it. I went back to flip phone which was a different one than we have had and I couldn't see the numbers. It was too confusing for me so he got me the Jitterbug. The phone service is good. Also, it's very simple and it's easier to answer, and all of my friends agree. The only thing about the phone was that when I put the people's name that I'm going to call and the numbers, it doesn't automatically alphabetize it. That would have been something that I would've liked in there. But I'm very happy with it. I have recommended it and my neighbor got one. I wish I'd had it a couple of years ago.

I'm enjoying my Jitterbug service. I like the looks of the phone but the only thing I can't understand is why they haven't designed the case for these and it never completely charges to 100%. I didn't know if that was the way it's supposed to be or not, as it goes up to 90. But overall I do enjoy it. I've had different cell phone providers in the past and I like this better than the others. I had another that was just by the minutes in the cards and I got sick of always having to remember to buy the cards. So I wanted it automatically taken out so I don't have to worry about this one. I'm very satisfied with Jitterbug.

I saw Jitterbug in the AARP Magazine and I liked it. I just had it so I haven't used it yet. The team has been good. Overall, it has been a great experience and I'm satisfied!

I bought the Jitterbug phone for my husband as a Christmas present. Looking at the larger screen and the bigger buttons, I thought it would be easier for him to use. The person that I talked to when I ordered the phone was very nice, informative, and answered all the questions that I had about the phone. I enjoyed talking to him. The phone is all set up for my husband to use, but he is old school and loves his old flip phone. I told him the other day that I was going to send the Jitterbug back and he said he'll use it but he hasn't yet. If he would use it, he would find that it's a lot easier to use. He could find his contacts easier without having to scroll through every number in his phone, and that in itself is the best thing about it that I can see.

We bought the Jitterbug because it's the only one I could find that offered the minutes for what Kenneth wanted it for. He only uses it for an emergency like to call me when I’m not around. GreatCall is excellent in their service. Their reps are really friendly and knowledgeable about their product. They answered any questions we had about it. I would recommend the Jitterbug to people that I know would like this type of service.

I was getting tired of my old provider so I decided to try Jitterbug this time, and it's working good. I can get and make a call any time of day. I’m very satisfied with it.

I hated the phone I had so I tried a Jitterbug phone, and I love it. I'm not very good at technology at all and although this is a very simple phone, which I like, it has all the advantages of another phone and offers everything in a very simple way to do it. It is so relieving to have a phone that I can use and feel comfortable with. The people are very friendly, helpful and treats me with dignity. When I couldn’t get the phone connected at first, they stayed with me until it was fixed and it took quite a while. They are top rate and I would definitely recommend Jitterbug to anybody.

I figured that if the grandma lady on the ads could make Jitterbug work, and I'm a grandma too, then I wanted to try it. I'm very satisfied. However, when I call somebody now, they can't hear me. And when they call me, I can't hear them. I don't know if I pressed a wrong button on the side or not, but it's happening with every call. I'm learning more with it, though. I had a big AT&T phone that I could not figure out. It had little things across the bottom and I didn't know what they meant, so I gave my husband that phone and bought myself the Jitterbug. I’m learning a little bit at a time. I know how to retrieve the photograph that our daughter sends all the time, and I don't have a complaint at all about it. Also, I'm not overwhelmed with phone calls with ads on it. I'm happy with it, and would recommend it.

I'm over 80 and a senior citizen. I used a different cellphone for about ten years. It was the first model they put out so the Jitterbug is a big update for me. It's better, brighter and easy to see the numbers. The volume can go up high enough for seniors. I got it at Sears and their representatives were very helpful. I don’t have all of the features but just as a phone, it’s fine.

We use the Jitterbug in emergencies like if we go to the doctor’s office or we run up town. I’m real pleased with the phone.

My wife has not had a cellphone for years. Her car broke down and realized that she needed to carry a cellphone. My wife now uses the Jitterbug phone for security reasons, in case of emergency. She doesn't use it a lot but I know she likes it. She was impressed with how she could set up the names and contacts on the computer (where she’s very agile), entering the data and having it downloaded into the phone system instead of sitting there on the phone and punching in every little thing. It was wonderful, she liked that experience.

Jitterbug is good and is better than my other phone. It has good sound and I can hear on it. I'm trying to get everything transferred over from my other phone to it since it's about out.

I use Jitterbug primarily as a security device. I spend a lot of time by myself and I'm getting older so I like having something around that I can use to call for help. I haven’t had to use it because I haven’t had a problem, but I would recommend it.

I had a smartphone and it was a bit too smart for me so I figured that was more for the younger set and I went with something that I could at least know how to dial out and that's Jitterbug. I like the features, especially the red star. And the representative that I’ve spoken to is very nice and helpful. But as far as me being so satisfied, it’s in my purse more than it’s with me. I don’t use it that much because I’m really not a phone person. I would recommend it though.

Verizon had a lot of things that I don't use and don't want to use that's why I got the Jitterbug phone. The team at Jitterbug are helpful and know their stuff. I haven't had that much contact with them but I’d recommend Jitterbug. I go to the gym and several of the ladies there have Jitterbug. They've had it for years and it has been helpful for them too.

I like Jitterbug. The price is reasonable. My 85-year-old husband's phone is very easy to use and he can hear everybody. He's deaf and has had problems with other phones. Also, his phone taught him how to text. I have been cracking up laughing for the past three days because that's all he's doing to the kids. For some reason, he couldn't handle it on the other phones. Then he remembered what I taught him and I guess because these buttons are bigger and now he texts everybody.

I really like my Jitterbug. It's absolutely easier to use than my other phone. I had it at one time before and I stopped when I had some problems. Then I picked them back up when I found out they had the 5-star rating on the phone. This time it's been great.

I recommend Jitterbug. It’s not something I like, but I had to have something. My husband went for a smartphone and it's one thing I do not want.

I wear Jitterbug around my neck and communicate with my husband when he's in one room and I'm in another without getting up. I would recommend it because it does what I want it to do. It saves me time in communication within the household.

We only use Jitterbug in case of emergency. It doesn't have as many options as my other phone but the numbers are plain that I can see, they're large enough that I can dial correctly and the audio is good. The only thing I miss is that with my other phone I can call home and get the messages on my answering machine still I'm happy with Jitterbug.

I bought a Jitterbug phone for my neighbor. She's elderly, can use it and does. She's thrilled to death with it. She's in a care center and is now on regular dialysis. She calls me from dialysis every time she goes there and she feels so isolated if she can't call whom she wants to call. Not being able to do what she wants to do, when she wants to do it, is very frustrating for her. She wanted a phone so bad in the care center she's in. They have a phone available, but she ran into having to dial and the numbers on the phone aren't big.

My son got a Jitterbug for me. Although I use it very sparingly, it’s easy to get in touch with my kids now that I have it. I have recommended Jitterbug to a friend.

I’m totally satisfied with my Jitterbug. I’ve only given my number to my children, and I don’t have any problems when they call up. Sometimes when it’s blinking, I pick it up and it’s either one of two things - they have the wrong number or somebody’s trying to sell me something. But I carry it with me whenever I go somewhere.

I had Verizon before, and used to have problems with it. It wasn’t a flip phone, so it locked every time it turned off. I miss several calls trying to get it unlocked in time to catch the call. Compared to Verizon, Jitterbug is excellent. During the initial setup, the reps seemed friendly and knowledgeable. It took them a while to get my number changed, but once that took place, everything went fine.

A friend of mine from Florida saw Jitterbug online, and since I didn’t have anything, she said I might want to invest in it. I’m a senior citizen and it has that emergency button, so I really feel secure with it. I don’t use it all the time, but I have it in the car when I’m travelling, that’s really when I use it. I went to an event a couple of weeks ago and I was glad I hid it in the car because I could call up the next person and say I was on my way. It doesn’t need charging most of the time, but I make sure that I charge it every week. I leave it on, and I’m pleased that I have it.

We don't use our Jitterbug very often, not 40 minutes a month. They are more expensive than my previous cellphone provider but much better. Their team's been great so far. We pushed the red button for the five star. Unfortunately they couldn't find us. So they told us to leave the phone on overnight and call back the next day. We did and they said, "Yeah, we got you now," so everything worked out. I've already recommended Jitterbug to a couple of friends. It's just a matter of whether you want to spend $35 a month. Our old phone was $15 for 90 days.

I use my Jitterbug quite often and I feel more independent and have fewer worries since having them. When I call, I get through right away and if there's a question, I can get an answer quick. It's better than most of my previous providers. When I finally got away with what I had, I decided to try them out and liked the deal. I'm pleased with it but I have a little problem with the payment process. I want to pay two months at a time instead of one and I asked them to send two months' notice at a time instead of one. That’s what I’ve been sending in because I need to send them one now, but I’ve lost the address and I don’t want to get a late notice. I want to make sure I send it on time.

My overall experience with Jitterbug is good.

I had a TracFone but dropped it and broke. I needed another one and Jitterbug struck me as something I might have to use. It's a lot better than my old phone and suits me for what needs I have. I don't talk on the phone a lot. I need the Jitterbug for emergency, and it's handy and I like the 5Star concept. I've been very satisfied.

I'm in my 70s and I don’t understand technology. I wanted a Jitterbug because it’s easy. I went into Best Buy to buy one but they didn’t know how to set me up. It was very frustrating and discouraging. I had a really bad day that day. It was hard for me to figure out how to do it but I finally got through to a really nice person on the phone and she told me how to get going on my Jitterbug. It would have been really good if the people who sold it knew how to do it instead of us trying to get through on the phone to somebody. Other than that, I like my phone now that it’s working. I was very dissatisfied buying it from Best Buy but, I’m satisfied with it now. Jitterbug is good.

Everything’s fine except I wish Jitterbug would turn off the texting. I’m getting texts from people I don’t even know, and I don’t like it. I ignore it as much as I can. Other than this, the phone is great and I enjoy it. The battery lasts a long time.

I started to get a lot of sales calls. I called 5 star and asked how I could block them. A very sarcastic woman upbraided for using 5 star that way and after being passed to several persons I was told I would have to change my number. The only reason I have the phone is to stay in contact with the VA hospital. So that was out. I got my bill and they are charging me extra for incoming calls.

I don't make many calls with Jitterbug as it's more for emergency. I was using Verizon and their use was about the same. I'm not sure if I've read everything about how to use the Jitterbug because I've got a couple of numbers stored in there but when I get a call, it doesn't always say who it is. And I'm dissatisfied with them because they don’t want me to pay by check. They keep sending me two bills and I keep sending one with a check. And they're trying to get me not to send them a check by not giving me a reply envelope. So I have to send them my own envelope, which is okay. Then they don't acknowledge it because the very next day, they'll send me another bill, asking for the charge number. I don't want to go back to Verizon and say I changed my mind, because they used to accept my checks all the time. But that's the only problem with Jitterbug.

All I've done with Jitterbug is to keep it so that it had some energy. I haven't really used it. I was only planning to use it if I were going somewhere and needed it and I haven't had that experience yet. I'm sure it's fine.

I purchased the Great Call device for my mother when she started home hospice in September. By mid October she had 24 hour care and did not have a need for it anymore. On November 5th I called and cancelled the phone. I was told that I could give the phone to someone or sell it and they could reactivate it. My bill was paid through Nov. 17th and I did not expect a refund of any kind. I did not receive a Nov - Dec bill. On Dec 17 I was charged for Dec-Jan. When I called to ask why I am being charged when I cancelled, I was told that I agreed to 3 more months and the first month was free. I never agreed to any such thing. I cancelled. This is fraud. They prey on the old, the sick and now the dead.

I used to have Verizon, but now I have Jitterbug. I got one of their prepaid cards at Walmart, and I don’t know how in the world they were doing it, but it’s so much easier to track how many minutes I have left with Jitterbug and it’s so easy to use. So I like it a lot better. When I bought it, the person I spoke with was really pleasant and he spoke really good English. It was nice to deal with somebody here in the United States who could speak English. He was able to answer all of my questions, and he also gave me my phone number. So then I already had a phone number I could give out to my friends, and I received my phone quickly too. It was good all around. There’s nothing wrong and I recommend Jitterbug to anybody. They have all the services I need.