Jitterbug Flip Reviews

I’m totally satisfied with my Jitterbug. I’ve only given my number to my children, and I don’t have any problems when they call up. Sometimes when it’s blinking, I pick it up and it’s either one of two things - they have the wrong number or somebody’s trying to sell me something. But I carry it with me whenever I go somewhere.

I had Verizon before, and used to have problems with it. It wasn’t a flip phone, so it locked every time it turned off. I miss several calls trying to get it unlocked in time to catch the call. Compared to Verizon, Jitterbug is excellent. During the initial setup, the reps seemed friendly and knowledgeable. It took them a while to get my number changed, but once that took place, everything went fine.

A friend of mine from Florida saw Jitterbug online, and since I didn’t have anything, she said I might want to invest in it. I’m a senior citizen and it has that emergency button, so I really feel secure with it. I don’t use it all the time, but I have it in the car when I’m travelling, that’s really when I use it. I went to an event a couple of weeks ago and I was glad I hid it in the car because I could call up the next person and say I was on my way. It doesn’t need charging most of the time, but I make sure that I charge it every week. I leave it on, and I’m pleased that I have it.

We don't use our Jitterbug very often, not 40 minutes a month. They are more expensive than my previous cellphone provider but much better. Their team's been great so far. We pushed the red button for the five star. Unfortunately they couldn't find us. So they told us to leave the phone on overnight and call back the next day. We did and they said, "Yeah, we got you now," so everything worked out. I've already recommended Jitterbug to a couple of friends. It's just a matter of whether you want to spend $35 a month. Our old phone was $15 for 90 days.

I use my Jitterbug quite often and I feel more independent and have fewer worries since having them. When I call, I get through right away and if there's a question, I can get an answer quick. It's better than most of my previous providers. When I finally got away with what I had, I decided to try them out and liked the deal. I'm pleased with it but I have a little problem with the payment process. I want to pay two months at a time instead of one and I asked them to send two months' notice at a time instead of one. That’s what I’ve been sending in because I need to send them one now, but I’ve lost the address and I don’t want to get a late notice. I want to make sure I send it on time.

My overall experience with Jitterbug is good.

I had a TracFone but dropped it and broke. I needed another one and Jitterbug struck me as something I might have to use. It's a lot better than my old phone and suits me for what needs I have. I don't talk on the phone a lot. I need the Jitterbug for emergency, and it's handy and I like the 5Star concept. I've been very satisfied.

I'm in my 70s and I don’t understand technology. I wanted a Jitterbug because it’s easy. I went into Best Buy to buy one but they didn’t know how to set me up. It was very frustrating and discouraging. I had a really bad day that day. It was hard for me to figure out how to do it but I finally got through to a really nice person on the phone and she told me how to get going on my Jitterbug. It would have been really good if the people who sold it knew how to do it instead of us trying to get through on the phone to somebody. Other than that, I like my phone now that it’s working. I was very dissatisfied buying it from Best Buy but, I’m satisfied with it now. Jitterbug is good.

Everything’s fine except I wish Jitterbug would turn off the texting. I’m getting texts from people I don’t even know, and I don’t like it. I ignore it as much as I can. Other than this, the phone is great and I enjoy it. The battery lasts a long time.

I started to get a lot of sales calls. I called 5 star and asked how I could block them. A very sarcastic woman upbraided for using 5 star that way and after being passed to several persons I was told I would have to change my number. The only reason I have the phone is to stay in contact with the VA hospital. So that was out. I got my bill and they are charging me extra for incoming calls.

I don't make many calls with Jitterbug as it's more for emergency. I was using Verizon and their use was about the same. I'm not sure if I've read everything about how to use the Jitterbug because I've got a couple of numbers stored in there but when I get a call, it doesn't always say who it is. And I'm dissatisfied with them because they don’t want me to pay by check. They keep sending me two bills and I keep sending one with a check. And they're trying to get me not to send them a check by not giving me a reply envelope. So I have to send them my own envelope, which is okay. Then they don't acknowledge it because the very next day, they'll send me another bill, asking for the charge number. I don't want to go back to Verizon and say I changed my mind, because they used to accept my checks all the time. But that's the only problem with Jitterbug.

All I've done with Jitterbug is to keep it so that it had some energy. I haven't really used it. I was only planning to use it if I were going somewhere and needed it and I haven't had that experience yet. I'm sure it's fine.

I purchased the Great Call device for my mother when she started home hospice in September. By mid October she had 24 hour care and did not have a need for it anymore. On November 5th I called and cancelled the phone. I was told that I could give the phone to someone or sell it and they could reactivate it. My bill was paid through Nov. 17th and I did not expect a refund of any kind. I did not receive a Nov - Dec bill. On Dec 17 I was charged for Dec-Jan. When I called to ask why I am being charged when I cancelled, I was told that I agreed to 3 more months and the first month was free. I never agreed to any such thing. I cancelled. This is fraud. They prey on the old, the sick and now the dead.

I used to have Verizon, but now I have Jitterbug. I got one of their prepaid cards at Walmart, and I don’t know how in the world they were doing it, but it’s so much easier to track how many minutes I have left with Jitterbug and it’s so easy to use. So I like it a lot better. When I bought it, the person I spoke with was really pleasant and he spoke really good English. It was nice to deal with somebody here in the United States who could speak English. He was able to answer all of my questions, and he also gave me my phone number. So then I already had a phone number I could give out to my friends, and I received my phone quickly too. It was good all around. There’s nothing wrong and I recommend Jitterbug to anybody. They have all the services I need.

My father passed away about a year ago and that left mom on her own. Over the 4th of July holiday, my mother's landline phone went out and so she was without a phone for about three days. So we decided that that's way too long for her to be without a phone. She couldn't even call the phone company obviously for her phone is dead for obvious reasons. So we got the Jitterbug phone so she'd have a cell phone.

I bought my dad a Jitterbug phone because I wanted him to have something when they go somewhere. He's 84 and if he needs me, he can call me. Once, he accidentally pushed something and I called back to see if he was okay because they have a tracking system. They have GPS on the phone. I talked to someone in the Jitterbug team and told her that I pushed the wrong button.

I first heard about Jitterbug from a friend. We had a different cellphone from another provider but I didn't bring it with me. That other phone and this Jitterbug phone are both good but it's nice to have the Jitterbug with me when I'm in the car. I really like Jitterbug and their team has been very nice as well. I would recommend them to a friend.

All I can say is that my husband loves his Jitterbug phone.

Puerto Rico is part of USA... Why we got to pay calls made to the island as international call? None of the existing carrier charge 20 cents per minute to call from continental USA to Puerto Rico or vice-versa. I don't have any complaint against The Jitterbug...it's a great phone. I purchased the Jitterbug for my brother, who is a disabled Vietnam veteran because is a simple to use phone. We have family in Puerto Rico and he wants to communicate with them. I called customer service and they said calls made to Puerto Rico are charge as international calls...20 cents per minute. I think this is unfair to the millions of Puerto Rican actually living in the continental USA.

Away from the house, Jitterbug is fine but when I’m at home I don’t have a real good experience with it. I’m an elderly widow and I don’t get out a whole lot so when I ordered it, the young man checked to see how the reception was in my particular area and it was sort of iffy, but not totally. I have found that sometimes getting a signal is a bit of a problem so it’s just weird. But other than that, I love it and I do receive pictures from my children who live away from Vermont. I have it with me all the time when I’m away from my home. I’d recommend it also because I’ve had two friends that have really shown interest when they saw mine.

I had a different cellphone provider before Jitterbug. The service was fine with the former phone but the ringing was not very loud and I couldn’t hear it. I really need to get much used to all of it. With Jitterbug I have a better cellphone and what I’ve been offered is very helpful.

We were happy with Jitterbug. We got two of them and the first one we got was black, and it was in my husband's name; the second one was white, and it was in my name. We mainly had it for emergencies. We don't have them anymore. My husband started travelling a lot and it's costing too much, so we decided to leave them.

I told my father about Jitterbug and he got a different program call-back. He did fine as he did it all on himself.

I got Jitterbug because it was so simple to use and compared to some others like TracFone, it's much easier to pick up and answer if somebody was calling. I've only spoken to one or two people from the Jitterbug team when I got it but everything was fine and they're very polite and nice. So my experience with Jitterbug is so far good and I haven't had any problems with them.

I got Jitterbug for my 84 year old Dad and he really likes it. We have good service here. He had a TracFone phone previously but his particular phone was a less expensive phone and did not get service where we’re at.

I wasn't really crazy about the phone I had and it has small numbers to dial. As Jitterbug advertise, when you're old, you need bigger numbers and their price was what I wanted. The guy that sold me on it was very pleasant, however, I noticed two things with their phone. I wish it had a speaker on it and I wish there was a way they could have the date. They have time but not the date. Other than that, I absolutely love it.

We've been Jitterbug's customers six years ago and we have a son that thought he could get us on his phone plan. So we went with them after that period of time. It was the last three years and we felt that we really did enjoy Jitterbug better so we went back to an updated new phone and we became customers in the last two months. For retired couples like us, it was a little harder for my husband to get his fingers on the numbers in the pad. It had a little flip-out and his hands are so large whereas this one with Jitterbug is the biggest and more user-friendly.

When I first set it up the customer service reps were very, very helpful. And I've got many more features with Jitterbug compared to my previous provider. I've got the medical alert as well as a phone and I'm definitely more confident. I'm very satisfied.

We used to have Virgin Mobile but Jitterbug is better. With Jitterbug, we can get calls in Canada which we can't with Virgin Mobile - that is why we changed. I have recommended them to two people who I know have received the Jitterbug - one to my brother-in-law and sister-in-law and the other to a friend here in town where we live.

We wanted something without a contract that's why we went with Jitterbug. We use it when we travel. We don't use it as our everyday phone and we have a landline. But we're getting along fine with it and I can program in numbers. It's doing what we want it to do. We're close to 80 and we don't want any of these new fangled things.

My husband has macular degeneration in one eye, which makes it very difficult for him to use an AT&T phone. They have so much junk on it that they don't use, and it makes it hard for him to see sometimes. Anything that is worked on today or that comes out new is geared towards the younger generation, and the older generation is getting pushed aside. So when I investigated, I went everywhere and came up with Jitterbug, which was also recommended by AARP. My husband loves it as it is so easy to use and that it is in big letters. The phonebook always comes up for him so he doesn't have to go searching. I also like that, later on, we could get the Splash if he would need it. That way, if he would need me, he can get a hold of me and I would know where he's at. I have already recommended Jitterbug to seven different people.

I love Jitterbug, they're wonderful and I would recommend them to a friend.

I had Verizon before using Jitterbug and in comparison, Jitterbug is fine. The phone rings all the time. I’ve had no problems with it, and I have recommended them.

I gave my 88 year old mother a Jitterbug. She loves it and is a “jitterbugger” for life. She had a different cell phone provider before but it was too small and too hard for her and she can’t see the buttons. Jitterbug is a hundred times better. When I called Jitterbug, they were very nice and helpful.

My husband hardly use his Jitterbug phone because he's hard of hearing. He gets a wrong number once in a while. He has Verizon before, in fact it has gone down to the cheapest price but Jitterbug talked me into staying with their $19 deal.

I always have Jitterbug with me although I only use it for emergency. I read about it in a magazine and figured that it would be okay and I'm satisfied with it.

I'm on the road a lot of the time and I'm going to be 75 in April, so I decided that it might be a good idea if I had added security. Before using Jitterbug, I've had a couple of other cellphone providers The one before that was Verizon and a smartphone, and it was very expensive for the amount that I used it. I had decided that if I needed to upgrade, then I would go to the one that GreatCall has. I didn't need all the features that were on the Samsung smartphone that I had. The reason I bought the Jitterbug, essentially, was to have a phone with me, but also the adding of the 5Star. The other big thing for me is that I do not have to charge the phone every single day. It seemed like every time I turned around, I was having to charge the smartphone, and that was a pain.

A friend told me about Jitterbug and compared to my previous provider, it's much easier. I kept my other cell phone for emergencies but this one I keep it on all the time now because it's handy. Their staff is good. I was pleased that they helped me get in the names of all my contacts and everything I asked for has been taken cared of. However, I keep getting little text messages every day which are mostly silly and I would like to stop getting those. Overall, I'm satisfied with the experience.

I heard about Jitterbug years ago on television and I thought it was a good idea so I bought it. Then we bought a new car and it has hands-free Bluetooth in it and the Jitterbug phone was not equipped to give me the hands-free Bluetooth service that I wanted so I dropped it and got a phone that was hands-free Bluetooth accessible. But I liked their service, I always did. I thought the phone is a good and it works very well. I was very happy with it. I got it again was because of the 5* notification. The phone allows me to call someone who could help us in case we get into trouble.

I saw Jitterbug in my sister-in-law's magazine, at AARP, and I have enjoyed it. The only thing I use it for is to stay in contact with my kids, and sometimes I call people with it. I've had several friends who looked at it. I told them how pleased I was with it. But the money might be the situation for them because I think I paid a hundred and something dollars when I first ordered it. But now, I don't have much of a bill. I think around $30 a month. I've got to learn how to take pictures and do some of the other things, but right now I'm satisfied with what I'm getting from it.

I don't use my Jitterbug cell phone a lot but I like the bigger letters because I'm older. It's kind of interesting to be able to put the addresses, the phone numbers in the computer and then arise on the phone. Their representatives help me out, they were friendly and knowledgeable. Overall, I would say it was fine.

I refused to carry a cell phone for so many years because everybody I worked with who had one, you couldn't sit and have a conversation with them without them hopping on the phone every time it buzzes for a text message. When I retired and was doing some traveling, it involved lengthy car rides. I decided I'd better get one from Jitterbug just in case something came up that I needed either assistance or know where to find people, or I'd be late. It's provided me with a link that I can use to touch base with my wife or daughter when I've done some traveling to the East Coast to see family members that are elderly. It's also provided a link that I can call folks to say, "I've landed, I'm heading down your way and I expect to be there in three or four hours." It's done everything I hoped it would do.

I bought the Jitterbug phone and handed it over to my son whom I first heard about Jitterbug from. It is not the phone I use for everything - emergency phone. The only people who have my cellphone number are my close friends and children and they wanted me to get the Jitterbug for the 5*. Then I was watching my friend's dog, took a picture and sent a picture to it. I don't know what happened. Now I can't get the pictures to go through again but everything's been doing fine.

I had used a couple of smaller ones sold by Sears and a few others but I lost them because I didn't used them very often. I didn't like them because they were just too complicated and the numbers are really small and my fingers are really big. People are always having trouble with their phones because it's too complicated, and I don't have any trouble with mine now. I have the most basic Jitterbug, the flip one. It works great for me and stays charged for a long time. I got only six or eight people that I contact and I just press the button to call them. Since using Jitterbug, I feel more connected. My wife can get a hold of me when she wants to. The only complaint I have is I wanted a blue Jitterbug, but they said there was no blue available at that time, and I got a red one but it's no big deal to me. They do real good with distance, and we're happy with it.

Since July 2015, we have been looking for something that would give us peace of mind about my father-in-law who lives alone in Washington state. He fell and broke a hip in March and my husband spent 6 months of this year caring for him. We found Jitterbug and were very pleased with the features it advertised. Since September, we have been unable to "see" him on our smartphones. Every week, we would get reviews that he needed to be reminded to use the phone, when, in fact, he was using it. Calls to GreatCall were eventually "escalated" and despite being assured I would be contacted, I would have to call them and go through the entire history every single time with no more than one update (which only worked briefly) and escalations.

My husband uses his Jitterbug very sparingly but he's getting used to it which is what we've been looking for because it isn't complicated like the iPhones so it's been very good for him. I have Verizon and have the iPhone but my husband would never try to use it. Jitterbug seems so easy to use. I wanted something that he can contact me with and I found the best. Now I have fewer worries because if he goes out, I know that he has some way to get in touch with me and that made it very easy for us.

I use Jitterbug for emergency so I carry it with me when I drive. I like that it’s small and it goes in my pocket and I'm happy with it.

My cousin can't hear good and she needed a phone because she's at a nursing home and there are no phones up there, and someone told me about Jitterbug and sent me a picture of it from a magazine. I didn't want to leave my cousin out in the cold, so I got her a Jitterbug and she likes it.

Oh I love Jitterbug. It was simple to use. I am retired and I don't need all these apps and features and texting and tweeting and all that garbage. I wanted something that would be easy to use. And if I was out I had to get hold of my husband. I could do without having to have a masters degree in phone use. It's the only one I've ever had. In fact we just bought our second one this past summer. I dont have to worry anymore since I used Jitterbug. Every one of the Jitterbug representatives has been absolutely perfect. They've been very helpful, they listen, they walk you through things if its a problem and they take care of whatever you need.

I like Jitterbug real well. I like the cellphone and all the features about it. I use it quite a bit and I’m sold on it. All in all, I’m well satisfied with it.

I dont have real good eyesight anymore and I did not like the other current cellphones. They were too complicated. I didn't need much done, just the basics and Jitterbug was appealing from that standpoint. There's been the advantage of having the health notification. To have this when I'm out is for health reasons. It's certainly beneficial to be incorporated into the phone. I think that's a big advantage and it changed my way of doing things in that way. The young man I talked with who I ordered the product from was very good. He got it all set up for me and I had it ready to go when it came.

I wanted to get a phone that I was smarter than so I decided to get into contact with Jitterbug. I’m elderly and I don’t deal well with technology. The customer service and the phone were superior compared to my previous provider. It's easier for me to see the keys and read what's coming in. The representative was helpful and explained everything and walked me through how to change my old number on the phone.

I had a regular cellphone before with AT&T but I dropped it when I couldn't get new time for it. I heard about Jitterbug from people who had one and liked it. I got one after I was out of electricity for 7 days and had no cellphone. I use my Jitterbug strictly for emergencies. I put it in my purse in case I needed it if I was out doing errands. So far, I'm very satisfied.

I have Jitterbug but it's strictly for emergency only. I got it in July after I was out of electricity for 7 days and had no cellphone last summer. However it's never been used but I do take it with me when I go out of the house to run errands. I'm very satisfied with it.

I contacted Jitterbug because of their price and my experience with them so far Jitterbug has been fine. Furthermore, it's very easy to use.

The phone from my previous provider was too complicated to get anything done and I needed another cellphone and didn't want to pay $50 a month. The Jitterbug is really simple and the representatives taught me to set it up. It's perfect because I make three or four calls a month.

I had AT&T before and I have a service plan that includes data and internet which I was not interested in. I wanted a simple plan that's cancellable and that's why I picked Jitterbug. The display and the volume on the Jitterbug is great. One problem that I have with Jitterbug is the calendar which was in the instruction manual but is not on the phone. The ringtone is also very low. Another thing that I would like to be able to do on my phone is to do a search by just choosing a letter and bring up the name -- like just hit the letter "D" and get to a name beginning with the letter "D." Jitterbug can't do that, you have to go through the whole directory to get to the phone number that you want to dial. It's a pain in the neck, but other than that, it's pretty good. It's no contract.

I like Jitterbug, it's a great phone and the cheapest. Their rep was easy to get along with and these other phones are too smart for me.

I read about Jitterbug in a magazine so I contacted them. I bought it at Rite Aid where the representative was so nice to me. I'm happy with Jitterbug and I'd recommend them.

I hardly use my Jitterbug but it's convenient. I recently just lost my wife and son and if my sister doesn't hear from me for a couple of days she can locate me by calling Jitterbug. The phone works beautifully, except that it seems to be on standby and the battery drains fast but that seems normal nowadays. It's great. My wife had the little thing that can be carried around in a pocket but I decided to get the phone after she passed. We've been happy with it for years.

I have a friend that had recently got Jitterbug and she was telling me about it and showed me hers. I like the simplicity of it and I had had Altair since 1996. And when AT&T bought them out, I just was not getting the same service. No coverage. And so far, I have not found a place I don’t have coverage with GreatCall, with the Jitterbug. Also, the man I talked with when I signed up for it was so nice that we had considered getting my husband one and I was going to ask for him when we made up our mind and see how much a plan would be for both of us. I love Jitterbug.

My sister told me about Jitterbug and I like their service very much, better than my previous cellphone provider.

I'm 92 years old, very active, and only have a land phone. I got sick and had to go to the hospital and they didn't have a phone there at that time so my cousin loaned me her Jitterbug. I told her how much I liked it and she got me one and showed me how to use it. I've really had a good time with it since. It's like candy to have. I have a little problem getting used to some of the buttons but other than that, it has been very good.

I was not happy with my existing cellphone so I thought I'd try something different and got Jitterbug. It's much better than my previous provider so my wife also had one and we’re happy with it.

My experience with Jitterbug has been very good. I had five different kinds of cellphones over the years and it was difficult to hear even with my hearing aids, I'm 50% hearing disabled. I kept seeing ads about Jitterbug and decided to give it a try and I'm very happy I did because it's the best phone I've ever had. It's so simple and easy to use. I can call my friends now and hear them. I've told many people about how satisfied I am with the Jitterbug.

It was time for me to have a cellphone that I can just get in touch with people when I needed to. I don't have a smartphone and I just wanted a phone that had talk only so I contacted Jitterbug and their representatives have been very satisfactory. They're very helpful folks.

I had another carrier before. It was okay, but Jitterbug is easier for me to operate. When my husband passed away, he had a cellphone that was more complicated than I wanted, so I had that disconnected. I really like Jitterbug. It's very nice, and has easy to learn features. I carry it with me in the car anytime I'm out going to places, so if I had an accident and I needed it for some reason, I have it. At my age, I'm not that real technical-minded, but Jitterbug's been easier for me to use. Overall, I sure would recommend Jitterbug to anyone.

I got Jitterbug primarily for my husband who's in a veterans home and he has been able to use it to call me. I had seen it on our AARP and I had a neighbor who told my husband about it some years ago but I have been aware of the benefits for the elderly and those who don't want all the bells and whistles of some of the other phones. They call to help have it setup. Their representatives were all very helpful and I would recommend them.

I've been looking into finding a new phone because the one I had was not good and I didn't want it anymore. I have osteoporosis so I have to wear a life alert and I like Jitterbug because I'm elderly and that one is something easy to use. I've had no problems with them and I feel safe. Also, everybody I talked to at Jitterbug was very nice.

Jitterbug is fine as far as I'm concerned. I've had it for quite a while and I use it just for telephone calls. I'd recommend them to anybody.

I'm 90 years and I'm not a person who stays on the phone. I got Jitterbug because I can take it with me when I'm driving, so if I need help or have problems, I've got something with me and all I have to do is get on the phone and call somebody. First, I went to the store to buy the Jitterbug phone and they gave me the wrong model. So I kept it for about a week or so. I didn't use it and returned it. Then I called them and ordered the correct model over the phone. The young man who helped me was very nice. They sent the phone to me through the mail and I'm very satisfied with it. One lady here has one and she only uses it to call when she needs to be picked up by the bus that takes us to various places from our place for retirees. I'm not used to my Jitterbug yet though and I haven't used it at all. I thought it was going to be a lot easier than it is. But other than that, I'm happy with it.

I saw Jitterbug on a magazine and my sister said I needed one like that because at that time, the phones went out and I didn't have any way of calling anybody. Because of that, I needed one down here where I live, out in the country, so she put in an order for me. I really like it, and I'm learning. My sister said that when I get used to it, she would teach me how to do the texting. I have a friend at church whose phone wasn't working and said, "I need another one." So, I showed my phone to him and told him how it was. Then I saw that he got one and he said that It works pretty good. I'm satisfied with Jitterbug but it's just going to take time for me to get all used to all I'm supposed to do, like taking pictures, etc.

It's worked out well with Jitterbug. The first thing I like about the phone is how it is shaped. The phone that I have from another carrier is round on all the edges, where one has to almost insert a fingernail at the end of it to open it up. That is inconvenient if I'm in the car and the phone rings. It sounds like a small thing but it was something that bothers me about my phone from them. Also, I like the fact that I've got 400 minutes a month as opposed to the other carrier where for about the same price, I only have 200 minutes a month. I'm thinking about getting rid of it as I'm completely satisfied with Jitterbug.

My daughter bought me a Jitterbug and I use it in case of emergency. It's convenient when we go away.

All the other ones we had to buy so many minutes every month and they were too high that's why we got a Jitterbug. I like Jitterbug. We don't use it that much but it's handy when we go travelling. So far, everything's fine and I'm well satisfied with it.

I needed a cell phone and my other one was old. I decided to go with Jitterbug because I liked the ‘light-up’ keypad feature, and I'm very satisfied with everything so far. In fact, I've even talked my son into getting a phone and he is coming down, and we're going to activate it when he gets here. My only issue is, I bought a cradle for my phone and when I would put the phone in and push it down, it would make a little musical note. Now it stopped and I miss it. I wish my little jingle would come back because I liked it, and it lets me know if I was connected to my charger properly. I've been trying to fix it but it doesn’t seem to wanna be fixed.

My TracFone wasn’t working too well for me. It was very complicated and I was having a lot of trouble figuring out how to use it. It was dialing calls when I was just having it in my pants pocket. My wife's uncle had a Jitterbug and I was able to look at it. I had a birthday coming up so my wife decided to get me one. I'm happy with the phone, and I find it easy to use.

I've known about Jitterbug and been meaning to get one for quite a while. I just kept putting it off because I knew it was gonna cost me at least $100. But because I got tired of putting minutes on my TracFone and never using them, which to me was stupid, I finally went for the lower end one on the Jitterbug which only gives around 60 minutes a month and the minutes don't carry over to a thousand minutes.

I needed a cell phone so I bought a Jitterbug. The service is good and I like the phone. The only reason I got it is because my husband is in a wheelchair. He's handicapped and we travel. This is my first cell phone and I enjoy it. I recommend Jitterbug. I hope they keep doing a great job.

From what I had read and got online, Jitterbug seemed like an easy-to-use cell phone which is what I wanted. It was very easy to talk to the team when I needed to activate the phone. They were very helpful and gave step by step directions. The only negative part for me was when I put names and phone numbers into the phonebook. I assumed they would alphabetize themselves as they do with other cell phones, but that didn't happen. I would like to make that suggestion that maybe in the future phones that would be a good idea for Jitterbug to look at. Still I would definitely recommend the product. I had a cell phone before and now I only use the Jitterbug. It's easier for me to see without putting on my glasses and is convenient. My sister has gotten one and her husband is going to be getting one very soon.

I had a smartphone before and it was too smart. I just wanted something simple so I bought a Jitterbug. I wanted their 5 star plan with the call button deal which seemed like a good deal to have with a phone. The service I had with Verizon before was okay but I’m enjoying this one fine. I haven’t had any problems with their nice and cooperative team. I’m satisfied.

I love Jitterbug. Before, I used to subscribe into a more expensive plan when all I wanted in a phone was something to take with me when I had to go to the doctor by myself, or to call somebody to come and help me, and a little bit of texting with my grandson. Unfortunately they didn't have a smaller cut down thing like Jitterbug. I love the big numbers, the easiness, the simplicity of the phone book. It does exactly what I want it to do and goes with me whenever I leave the house. Also, I'm not stressed out over the bill. They're wonderful and I got my girl friend to get one.

We bought a Jitterbug because they said that seniors would find it particularly easy to use and it is. Before Jitterbug we had a different cellphone provider and their service was terrible. We didn't have good connection when we made long distance calls. With Jitterbug I have had no problems. I love it, it's easier to use and that makes life less complicated.

I like the Jitterbug a whole lot better than I did my other phone from another carrier. With that one, I had to do a lot of pulling up on the screen to get it to ring loud. With Jitterbug, all I got to do is touch it on the side and they have large numbers in the screen. It's just a whole lot easier for me because I'm 85 even though I don't use it very much and only use it once a day and in emergencies.

I’ve never had a phone and I didn’t want to go into an expensive one because I’m not into it, but I needed one for my own security, so I purchased from Jitterbug. I use it more for emergencies. It’s been good so far, and I’m happy with it.

I had Jitterbug before. My daughter bought me this last one which I only use for emergencies. I like the automatic feature for health care. Other than that, it gives me exactly what I want. I've always had good service from Jitterbug. Whenever I've had a question it's always been answered and I've never had a problem. The service is outstanding.

I love the Jitterbug. I used a different cellphone provider before, and my brain wouldn’t adjust to the phone that the other company provided so I went with Jitterbug. It makes my day to day life easier. I can reach who I need to reach, and I enjoy it since it’s easy to use.

I never had a cell phone before and decided to cancel my landline account with Verizon as it cost over $27 a month just to have access to a telephone line. I had heard of the Jitterbug 5 phone on TV and explored the internet and liked the idea of having a highly rated good cell phone. Thus when the TV specials run in late September I called GreatCall.com and ordered the Jitterbug 5. The customer service rep in San Diego took care of the details and said when I receive the phone I could go online and save the $35 activation fee and do it myself. Once I received the phone and attempted to do that (activate the phone # online) it refused to recognize my new phone # with the message "Invalid phone #"... and I made several attempts to activate the phone online... with no luck.

I would recommend Jitterbug. Our son bought each one of us one. So far, it’s only been four months since we’ve had them and the phones have been working well for us and they’re easy to use. The only problem we had is when we accidentally hit the 5-star button. Linda did it just the other day - first time she did it. And I said, “Well, hang on. They’ll be calling,” and within a minute, they were calling. We’re trying to be very careful on that as it’s very easy to hit the button on that location. Other than that, everything’s going fine with us. Plus, when I did have a little problem when my battery went bad, they took care of it right down.

I like the easy use of Jitterbug. It's a good phone and good service for $20 a month, you can't beat it.

My daughter told me about Jitterbug and it seemed like it was a good thing for me to do. I like it better than my old cellphone provider although I haven’t had Jitterbug that long. But I’m learning more and more everyday about it and I'd surely recommend it to a friend.

A neighbor recommend Jitterbug to me and gave me their number so I contacted them. It's easier to use than my previous provider and I'm loving it. Their people have been very helpful too. However I am not happy with the hands-free bluetooth thing with the over-the-ear earphone. It's ridiculous and very hard to use. The instructions are not legible because they're too small. I had to go to UPS and have them enlarged before I could even read them. Now that I'm trying to use it, the little buttons on it are so teeny tiny that I can't use them either.

My parents had one of the phones from Jitterbug and they were happy with the service. We figured that we need another phone, so we’d just get one from the same company. Everything went fine when we got the phone. It was a relatively simple, straightforward procedure, and so far I’m happy with the service. I’d recommend them.

I found out about Jitterbug in a magazine, and it said something about the letters being large. I am an elderly lady that may have some eye problems, so I needed that. I decided to check into it, and liked that it had large numbers, so I can see it well, and it also rings nice and loud. However, when the light comes on, it doesn't stay on as long as I would like it to. Otherwise, it’s a good phone and I would recommend it.

I contacted Jitterbug about a phone because I have a daughter in the nursing home and I'm out quite a bit. So far, the Jitterbug team has been good. I'm enjoying my phone now and I'd recommend it to anybody that wanted one.

I've been trying to reach someone--anyone--to discontinue my service. I tried calling 4 times, only to be put on hold for more time than I can spare. Their message even warns that wait times are very long. I've emailed customer service 5 times with no response, other than a deluge of emails touting the joys of Jitterbug. The phone itself was fine. I'm just done with it. I'm being charged for each month that I receive no response. Unless you plan to make this your lifelong phone, I'd stay away from them.

I'm old so I got Jitterbug and I love it. I had another cell phone provider before which worked, but the Jitterbug service seems to be more consistent. It's like an old-fashioned phone and it works good.

I’ve had several cellphone providers before, but with Jitterbug, I take it everywhere I go and I can have help since I use it only for emergencies most of the time. My daughter insisted that I have it, and I’m not much of a phone person, but I always use the camera, and I don’t leave the house without it. I’d recommend Jitterbug to anyone.

I bought a smartphone and didn't like it because all I use my phone for is to make calls. I didn't have a need for a smartphone so when I saw the Jitterbug ad in a local paper, I decided to make a call to ask and make arrangements. The team helped me to set up my phone book. They explained how to do that and they told me that if I want to put names in the phone book, they'd do it for me. I said "No, just wait." and put it in myself but they would have done it for me if I needed them to. I carry my Jitterbug around in case I need something, if I have some problem with my car, I could call and get stuff taken cared of. One thing I did notice, the battery lasts longer than on my old phone. It saves up pretty good and it works fine. I would recommend Jitterbug.

I got a Jitterbug because I don't have very good balance, and I've fallen down a couple of times outside. I carry it with me. If I fall and can't get up, I push the button. There was a time I hit the yellow button by accident and somebody came on to see if I was all right.

My brother told me about Jitterbug. I had a Verizon phone for years and was paying $35 a month for it and not using 2 minutes a month. He was paying about $19 for his GreatCall and that's going to save me $15 a month. We had checked off no text messages when I first got Jitterbug but I got a couple so I called their telephone number and told them that I checked them off a no. Their team was friendly and thanked me after I called them and took care of it.

I have owned 2 Jitterbug flip phones for only 6 months. The first one didn't work so they sent me a second one and charged me an extra $10. The second one worked about 3 weeks and started to loose its charge without even using it. I called and they said they would send me a new charger which I never got. I am very frustrated so I just called and cancelled the whole deal. I spent over $200, $99 for phone, $35 for hookup plus tax, ended up being $150. $10 for 2nd phone and the $14.99 for a month came to just about $20, if you text anything that is extra and of course the tax. To me this deal is a big ripoff. They would give me no refund which I thought I deserved at least a partial refund but no deal.

My previous phone was terrible and the service sucked, so I got in touch with Jitterbug as it seemed easy to use. I was pleased with the service when I ordered it. They answered all my questions. I'm happy with it. I can see the numbers and everybody's phone number is in there so it's really convenient. I actually use it and leave it on and it has made my life easier. I've already told a couple of friends about it.

Jitterbug is a lot better than my other provider. I like it that I can call in if I'm in trouble. Their representative were all very knowledgeable about their business and were very helpful. They answered all my questions and I've never had a problem with them.

I didn't have a cell phone and needed one for emergency use so I purchased a Jitterbug and I'm satisfied with what I got.

The phone is a lot nicer on the Jitterbug compared to the TracFone my wife had before. It's better made and I haven't had any problems with it yet, so I would recommend it.

I like Jitterbug. It's nice to have my cell phone and my other things all together - it's all in one and I really enjoy it. I've already recommended it to several friends.

I got a new phone from AT&T that was impossible for me to see the little numbers on it. My daughter read up online about Jitterbug and we decided to get it. She talked to them and they were wonderful and very nice. Compared to the last phone I had, I like the Jitterbug better. It's a wonderful little phone.

We'd recommend Jitterbug. We usually receive very few phone calls, but it's pretty easy to use.

So far Jitterbug have been good. My phone seems to do what I want it to do. I'd definitely recommend them.

Since Jitterbug is using the Verizon network, I have no complaints. I live in Western North Carolina where the cell phone service is really poor, but I could only get cell phone usage with Verizon. Jitterbug used to be on whatever provider they could find in an area but since they did this agreement with Verizon, their service is equal all over the country. Overall, I’m very satisfied with Jitterbug's service.

We use Jitterbug for emergencies. It stays charged for a good while and I would recommend it to a friend.

I've had a government phone that they give out before I tried Jitterbug and everything has worked out good so far and I don't have any trouble. I like this phone better because it's easier for me to use.

I don't use my Jitterbug much as it is only good here in town. I went up into the foothills yesterday and didn't get any reception. Aside from the service issue, I have had no other problem.

My Jitterbug phone has been functioning just like I hoped it would and it's easy to use. Their team was very friendly when I called them for the initial setup.

William uses Jitterbug occasionally and doesn't have any problems with it. He only pushed the red button one time. He doesn't use it a whole lot but it's nice to have. Also, setting up Jitterbug for William was really easy and the people are very helpful. I enjoyed it so much that I sent one off for my mom, too.

Spent 24 hours, 10 phone calls trying to get phone activated. After finally being transfer to tech support to solve MY problem, was disconnected after about an hour of doing the same steps over and over. Don't know how the phone service was, but if it's anything like the Customer Service you are better off using two tin cans tied by string.

My daughter got me a Jitterbug after she saw it in one of the books she gets. It's the first cell phone provider I've used and it's been good. I keep accidentally touching the 5Star on it, but I'm about to get used to it. All in all, I'm enjoying my Jitterbug and I'd recommend it to a friend.

I love my Jitterbug phone. I've had 4 others and it's the best phone I have ever had in my lifetime. It is also the easiest phone I have ever used, and I would never buy another one. Everything about it is easy, putting in and pulling up names and phone numbers - anything manual and it's quick to get online. I like the phone so much. I could be its advertiser.

I've been very pleased with Jitterbug's coverage and the device itself. The quality of when I'm talking to someone is very good. My only complaint is minor. I had a snafu with texting, and I don't like the way the texting is presented. It's been an adjustment for me because I'm used to have conversations grouped by the corresponding number or individual that you had an extended texting session with. But other than that, I would recommend them to people who are the same age as I am or older.

I love my Jitterbug - life is so much easier with it. If I needed a number, I can call the operator and she puts it on my phone. Needless to say, their customer service is very nice.

I had AT&T service and had an iPhone 5 but wanted to simplify our lives. I have a friend who had a Jitterbug and said that it was great and that influenced me. Jitterbug is great because I just need a phone and I don't need all the other fancy stuff. In addition, their customer service was fine, too. They helped me out in the very beginning to get started.

I'm very happy with Jitterbug. It's quite simple, and takes pictures which is a plus. I'm a senior and it's all that I need. It has been perfect for me. I have one of those plans that have limited minutes because I don't use it on a regular basis. But I happened to use it a little over my allotted time while I was in Hawaii on vacation, and they sent me a voicemail about that which was okay. But otherwise, I usually carry it for emergencies' sake. In addition, Jitterbug's customer service has been very good.

Jitterbug is easy to use and I like it very much. It has got everything we want except that I can't figure out how to get my pictures into my Picasa. Anytime we called customer service, they're very nice and helpful. I don't hesitate to call because I know they're going to take care of me. I enjoy my Jitterbug and will be recommending them.

I love Jitterbug. I used Sprint before but Jitterbug is much better in pricing. I would recommend it.

I'm happy with my Jitterbug phone and I would recommend it.

I like the text library of the Jitterbug phone because it's so easy to say "thank you" or "call me". I also use the camera which is easy too. Their customer service is very friendly. I like Jitterbug and I would recommend it.

My husband had another phone but he needed one which was a little bigger and didn't have all the gadgets and other stuff so we got a Jitterbug. We recommend it.

My two daughters got me a phone for Christmas and since it is in their names, I kept forgetting to pay for it. I even ended up paying a whole year at a time. So I thought, I'd get one from Jitterbug and put it in my name. Compared to the older phone provider I had, this one is a lot better; the other was fuzzy too. I haven't had to call their customer service team yet, but I had punched the button twice by accident already and they were fine. I would recommend it.

I bought a Jitterbug because of their emergency button and even though I haven't used it for an emergency, I'm very satisfied with it.

I love my Jitterbug. My husband has one too. Their team was friendly when we first set up my phone.

I love Jitterbug but it is a little bit more involved than the military style phones I always carried. I don't have any trouble with it, and I recommend it.

I'm happy with Jitterbug's service and I love their little phone since it's got everything I wanted. I bought it for my wife.

My Jitterbug is easy to use. However, I use my landline most of the time. I'm not used to carrying a phone with me. I'm not a young kid who has their phones with them all the time and I leave the house without mine a lot. I'm trying to remember to take it with me, but I'm afraid I'm going to leave it some place and lose it but I'm doing all right with it though.

My Jitterbug phone is very good and I use it for emergencies. The only problem I have is when I get their advisory text messages.

My brother told us about Jitterbug. We did not like Verizon, the phone service we used before, but we're extremely happy with Jitterbug and we have been recommending it to friends.

I like my Jitterbug phone. Their customer service is friendly and I haven't had any problem with them. I'd recommend it.

I was given the Jitterbug Touch 3 for my birthday. I am only 48, but have a (congenital) brain aneurysm, (congenital) hydrocephalus, and epilepsy (a result of the brain operations as a child, for the first two severe medical health problems)!!! Because of my epilepsy, I can't simply touch the screen because I have tremors from my Epilepsy. I have accidentally dialed the wrong person in the middle of the night, on numerous occasions. If I haven't dialed the wrong number from the call list, or phone book, I have done it from the keypad. I hate this phone!!! I have told the family member who gave it to me that the phone is going to cause me to kill myself. I need to go back to my (slider) cell phone that I had with T-Mobile. Also, since I am a cyclist, the battery is no good for long (road) bike rides because the battery is depleted before I have finished! The size of the Touch 3 is also cumbersome!!!

I like my new Jitterbug. The numbers are larger and it's much easier to use. It talks to you, too. My daughter has shown me how to use it, and they're on it. I don't use it but if I have to have it, I got it and I've already recommended it to several friends.

I don't use my Jitterbug very often, mainly more for emergencies. Their customer service team has been friendly. Overall, it's pretty easy to use a Jitterbug and I would recommend it to a friend.

When I first heard about Jitterbug on TV, they had that $69 deal and I said, "We're going to try this." My husband was in an accident 20 years ago and has brain damage, and he does not learn new things easily, so I hate to leave him by himself without some way of contacting him to make sure everything's okay or for him to contact me. We've had this phone about two months now, but he still keeps it on the shelf instead of carrying it with him, so we're still working on that. All in all I love Jitterbug. It's very easy to use their phone.

I feel good about my Jitterbug. It's doing fine and I'm very happy about it.

I heard about Jitterbug through friends who have it and also saw it in the AARP magazine. Their rep set everything up and put all the numbers in my phone for me, which was super. I like Jitterbug because I have better connection at the house. I would recommend it.

My husband wanted something that was simple and not so difficult for me to operate since I'm visually impaired. I can still see little but not very well. I had a cell phone prior to Jitterbug but it was just plain Jane. It didn't have any bells or whistles, and that's the kind of what we wanted this time. But they were pretty much the same.

Jitterbug is my first cellphone... It’s my only phone and I use it everyday. Their customer service is great and I would recommend the phone to a friend.

I had Verizon before Jitterbug. I wasn't smart enough for Verizon. It was hard for me to use and it wasn't big enough for me to hit the right buttons. I like Jitterbug because it's easier to manipulate. However I'm currently sitting on the thought of switching to one that I can text. My family texts everybody and with my Jitterbug, it's too hard for me to text. I wondered if I could trade and get one. That aside, I'd recommend Jitterbug.

I'm very happy with Jitterbug. I'm 93 and it's very good for my age group. Working with the phone is very simple. It's just a yes and a no to everything you can do on it which is great. My previous provider did alright but Jitterbug has the 5Star key for emergencies which appealed to us. I've only had to deal with customer service two or three times but they were always prompt, polite and effective.

I kept Jitterbug because it's simple and all I want is a phone. I don't want text or anything else and I want to be able to see the numbers as I’m an old guy. The last phone I had was harder to use and had too many features. It was a two-year contract and extremely expensive so it was only used for emergencies. That's why I got Jitterbug because there’s no contract, it's the least expensive plan they have and it works great for me. I don't have any issues with it. As long as I make calls, I'm good and I'd recommend it.

Everything has been fine with Jitterbug except for the volume level. The simple sound is great, but we're still trying to figure out the phone to see if it could give a louder alarm but I haven't had time to look and see if it's even possible. Also, we'd love to be able to have a louder ring on the phone because it's difficult for my mother. I've read all the manual and looked online but we still can't find a way to make it louder. But besides that, their billing is accurate and getting her number transferred over was good.

I love my Jitterbug phone and I'd recommend them.