Asurion Reviews

Quick and easy. Didn’t like it at first but it finally paid off. I’ve had Asurion for years and never had to use the insurance but my daughter TV went out and the process was quick and easy. Should have new TV in two days. I would suggest anyone who like electronics the way that I do should put protection on all the devices in their home. It is definitely worth having.

This is an excellent service to have in emergencies. The only problem is trying to see and read the tiny serial numbers that they require; especially, for senior citizens with some visual challenges. When a device or appliance has to be replaced, they give you a fair selection to chose from. Top brands, equal to what has to be replaced or better. I recommend having this extended warranty by Asurion.

Asurion Protection Plan Incredibly easy process to deal with. I was skeptical when I purchased my protection plan and how wrong I was. I owe the company an apology for that. From start to finish the claim process was flawless and fast. I could not ask for anything better or faster in the process.

My experience at first was very disappointing my refrigerator is 1 yr old and the second week I had it I had to have a repair guy come out to replace a part. It was not cooling. My next issue was the cooling again. Food was not staying cold and food was ruining. I called and a tech came out, checked it out and a couple parts had to be ordered. No refrigerator for 5 days. Waiting for the parts. Once they arrived the tech came right out, installed the new parts. He was very professional and knew exactly what the issue was. It’s working great now and I’m very happy. Thank you Nicholas for your quick response getting it fixed.

The process to submit a ticket for the repair was very easy! The gentleman that repaired my stove was very professional and truly kind! He had knowledge of the product & worked hard to determine the problem and repair it. We won’t but another appliance without this warranty! We used it previously and the product could not be repaired. The refund process was seamless!

I am pleased with the prompt response that I received from Asurion. I submitted a claim on my TV. I was asked to submit pictures and in 24 hours I had a response and the claim was complete. I am most satisfied with the replacement TV. I should receive it within the week. This is the second time I have submitted a claim. My first experience was not as positive. I considered dropping the plan. But I am glad that I did not. My first claim is still unresolved. But Asurion is helping me retrieve my data.

I was treated with respect and my Maytag washer was repaired in a timely manner… If I have another appliance problem I will use this company again…. It took less than two weeks to get the parts in and to get my appliance back in working order… I’m a veteran from the Vietnam War and the repairman thank me for my service to our Country… It is so very refreshing when young people take the time to show respect and honor to us veterans…

The service technician was excellent and arrived on the day, date and time that was scheduled. He was friendly, professional, experienced and knew what he was doing! Also, the first person I spoke with at Asurion did all the request processing easily. Once the repair was completed, my dish machine has worked fine! Thanks to you both!

Repair done efficiently and quickly, no problems or issues once the computer was sent out. Tech at Staples was especially helpful. Hopefully, I will not needed repair again but if I do, I definitely use Asurion. They did an excellent job in doing the repair and returning my computer in a timely manner.

This is the first time we had to use our extended warranty for our washing machine and Asurion took immediate action in resolving our problem... Everyone I spoke to was just very understanding, courteous and eager to help with our problem... Everything was covered... Did not have to pay a penny for parts and labor... Would totally recommend them...

My experience was great. Response to e-mail answered in reasonable time. They were very nice. Great customer service. I received the refund quickly. The only thing was that I would have liked to have had a placement phone instead of cash, which I was not given that option. I would for sure use Asurion again. Thank you.

I had been paying for the home device protection through Verizon without me knowing, and I was going to cancel but our new TV gave out and this was a big $ saver. I recommend it to everyone now. It’s got my daughter another phone, there’s a deductible but it’s hardly anything compared to buying what broke again.

I would highly recommend this service. We've had to replace 2 TVs that would have cost a whole lot more had we not had this service. And the process is incredibly easy online. You're not trying to explain to someone who doesn't speak your language. You're not setting up service appointments. You're not doing anything but GETTING IT HANDLED - short and sweet.

The last time I had to make an Asurion claim was regarding my son's iPhone. There was a bit of a hiccup due to somehow the protection plan was registered to the wrong phone yet Asurion was able to correct the issue and help me with my claim and my son's phone was fixed that same day within an hr!!! Most definitely the most fastest experience and extremely satisfying experience ever.

We had a Electric Range that was being repaired by Norman Electronics provided by Asurion. Repair Tech who was responsible for the repair would take the new part that was sent by Asurion and tweak the old part. He's done that two times. We had also complained about another part that repaired why it was broken. Tech mentioned, "Part was delivered broken, I'll ask them to send another replacement." We had complained to Norman Electronics about the Technician. Their reply was, "Oh, He's one of our senior tech, He's been with us a long time." Then I had called Asurion and told everything that had happened in detail. They had set up repair with another repair facility, Where they'd done a great job and everything was working perfectly fine.

I called the customer service many times regarding my TV which was broken and covered by Asurion and after 2 weeks of calling and replying to their emails and completing their complicated forms, they said they would call me back within 2 days but unfortunately no one has contacted me and they just ignored me.

This is the second time I have filed a claim with Asurion. Both times were so easy to file a claim and the outcome was in my favor. They replaced a tv and now are refunding me for an Eyevac. I highly recommend this service. So worth the money to insure purchases from Amazon.

Absolutely I would recommend this service. My gaming chair had an issue after 1.5 years, I chatted on Monday, sent pictures of problem, new chair was delivered on Thursday morning. No cost to me except delivery because I didn't want to go pick it up, and I bought the warranty again.

Protection is great but the CSRs need some coaching on how to speak with customer and not be questioning whether the item purchased is the correct item be more efficient. Better understanding on how to help the person calling in and what they need help with. Like I said procession.

Easy as can be with getting something done. I was prepared to be online for an hour or so & by my amazement, 20 mins top. These folks doesn't need to change a single thing. Oh, normally I can't stand dealing was a "non-person or no verbal conversation" assistance, but in this case, I was wrong! Great experience!!

This is the most stress free thing ever. This is a hidden gem. I am satisfying and a very helpful site. Thank you for all that you have done. When I first got the insurance, I thought it was a scam but when I used it and got the help that, I needed in a timely manner. I realized that it's the real deal and I will tell and encourage everyone to get this.

I was very satisfied with my experience and how fast it all was. Thank you very much!!!! The online application for filling the claim was very straightforward and the response time was so quick. I will recommend this plan to others and I will sign up when I purchase another electronic amplifier or something that I need insurance on. Thanks again for all your support!

The repair portion of the claim went smoothly and we are pleased. Still waiting for food spoilage portion to be resolved. The only drawback was the selected contractor took a few weeks to complete the repair which made the availability of foods requiring refrigeration limited to what would fit in a cooler. Thank you.

I have recently moved and a power surge damaged my XBox series X. I was able to get immediate help via the online chat tab on the website. Jaiyla, the excellent online representative, helped me to change the covered address and submit my claim after a few required tech support checks. She was great and the service is speedy. 10/10

Asurion makes starting a claim as easy as technologically possible. It took approximately 5 minutes. Now, if only the products they insure would were capable of staying together for more than a year… Well, I guess we wouldn’t need Asurion then, would we.

Good. Happy with everything was good. Glad they were to help me with my situation and help get everything figured out. Would definitely recommend to someone else and very helpful with this being my first time and this site is a good site to get on to make sure things are good.

I have a cracked screen on my phone. I made an appointment. The day of the appointment the tech texted me and said he didn't have the part. We agreed to another day/time. He again texted me the day of the appointment and said he didn't have the part. We again agreed to another day/time. This time I get a voice mail that the tech is sick and to go online and make another appointment. So, I make an appointment. I get an email confirming the appointment. They never showed and never texted or called. I went online and see the appointment was changed but they never told me. Now I guess I have another appointment. This will make it the fifth half day from work I missed because of their incompetence, and I'll bet they'll still charge me the deductible.

I was dreading going through the process of returning my computer for a repair, but my conversation with both the Staples tech and the tech from Asurion was straightforward and helpful. Asurion got my computer in one day, fixed the problem, and returned it to me in 3 days. The repairs were excellent. I would recommend the service contract and the tech staff at both Asurion and Staples.

Wonderful experience. I have no problem recommending this company and its services. From the beginning of the process to the end everything went better than expected. Thank you for your quality staff. If I remember correctly the girl I was dealing with, her name is "Mary" very pleasant altogether. I actually bought insurance on additional purchases I have made.

I normally do not purchase protection plans because of the bad rap about how difficult it is to file a claim. So while browsing Amazon I was surprised I had purchased the protection plan for an item that simply stopped working about a month ago so I figured well I got nothing more to lose other than time. It’s been paid for. Let me see how this goes… Most of the information was auto populated because of the link through Amazon so in just a few clicks claim was filled. I am beyond happy to the point I will definitely consider getting protection plan for future purchases!

I am honestly a bit stunned at how quick and easy it was to file the claim and be reimbursed. I’d gladly recommend Asurion plans to anyone. It provides great peace of mind knowing that your purchase is covered should anything happen. It’s definitely worth the few extra bucks to know you’ve got support.

Very pleased with the entire process. Would recommend to family and friends without hesitation. The company and representative delivered as promised. The representative that helped me was competent, efficient and friendly. I will use their services again. My purchase was fully reimbursed with no hassle and in a timely manner.

It is always a bit intimidating to make a call when you have an issue. I called Asurion, spoke with Cathi and my nervousness was instantly gone. Cathi was pleasant, helpful, incredibly well spoken and easy to work with. She walked us through the process and it was so easy. I appreciated her professionalism and her friendly manner. Kudos to Asurion for having such a top notch employee. I hope that she receives this feedback and my highest praise and thanks!!!!

I purchased a insurance plan on my water pump that supplies the water to my home. It failed and Asurion reimbursed me immediately for what I paid for the pump. I am very surprised at the hassle-free service. I recommend their service to anyone. This is a huge relief.

It was incredibly easy to submit a claim, even easier than leaving this review. They have always been responsive to questions and concerns. I have never had to wait on the phone for hours like with many other companies. There were no complicated steps or requirements. I’ll know more after they receive the device.

Asurion Protection Plan... When you purchase electronics, you always think that it is unnecessary to pay a little extra to buy insurance, but boy am I glad that I did! I was smart enough to get a 3-year-plan. Two years and 4 months later, my handheld vacuum is getting hot and stinks like something is burning. I reported the issue to Asurion and their response was IMMEDIATE! Thank you so much, Asurion.

Product stopped charging and turning on and the extended warranty covered my product! I’m grateful it was so easy to place my claim in less than 2 minutes to find it on Amazon and submit my claim. This was all through finding my purchased item on Amazon, and going to my claim. Every warranty replacement should be this easy for customers! I’m grateful for you. I will continue to purchase the extended warranties! Keep it easy!

Your phone tech was very informative and helpful. My issue was solved in a very timely manner. Today public service is often lacking but in the case of my claim I was thrilled with the service provided. Thank you for the opportunity to find service that provides the customers with efficient and courteous solutions.

Definitely recommend. Always helpful. Very informative. Prompt service. I feel confident in leaving my items with them. Always tell people how good they are. Will continue with the contract indefinitely or until I don't require the service anymore. I feel protected knowing all my electronics are covered. And the ease of monthly payment is a plus.

Debra Service Center working under the Home Depot Protection Plan took care of needed tech service on our Kitchenaid Dishwasher. The service team of Brian & Curt were professional & competent and Ms. Carolyn took pains to keep us apprised on status of our service request. We are happy we took extended warranty on the product and will continue to do so. Our experience with The Home Depot Company has been very positive.

Really great experience with the protection plan. Very easy to use, very efficient with their help. Definitely worth using. I had a product that was failing but still under warranty and they fixed the problem immediately. I have never had a protection plan as timely and helpful as this one. If I bought another product I would make sure to have this protection plan because it is so worth it. 10/10 recommend.

Asurion protection plans are a fast, friendly and effective way to protect your purchases. I definitely recommend protecting your purchases especially if you have younger children and any type of electronics. I reached out to customer service and my email was returned promptly with clear instructions for filing a claim. The process was simple and stress free. If you're questioning if its worth it, just buy the protection plan.

Thanks for the good service. It was easy and painless. I would recommend your services to my friends. Thank you so much. And I will be telling my friends about my great experiences with Assurion. Good job! And the fact that you can do it from your phone or computer is great.

Ordered a video-type security camera with rear camera viewing from Amazon, for my truck. Bought the extended warranty. I enjoyed the camera very much, it video was very clear. The rear camera went foggy and I got my money back. I can recommend Asurion for ease of getting this done. Thanks.

Lincoln was amazing, patient and so helpful. He deserves a raise! I was extremely satisfied with the service and attention that he provided to us. Thank you for being a wonderful support. We were walked through every step, and Lincoln was very patient and helpful even helping us. Find exactly what we needed from our TV. Thank you Lincoln for all of your help and support. We really appreciate it. I highly recommend the Verizon FIOS support package and are very happy that we have added the service to our account. We will make sure to offer and recommend this service to our friends and family, and make sure that everyone signs up for Verizon.

Easy and worth it!!! They make it simple and worth the little bit of time it takes to submit. They send an easy shipping label to print to get your broken product returned and then you are reimbursed. I always recommend getting the insurance for your products through Asurion, they keep track of your insured products and make it easy to find through their website. Highly recommend to anyone willing to do the little bit of work to replace their products.

Customer Service is poor in accuracy. The language barrier is a problem as well. I was told one thing 1 day, and another, another day. Glad it all worked out, overall. Customer Service, doesn't have the capability to look at all information, from one day to the next. They tell you, they are forwarding you to the correct department, and make you, start all over, with their phone system.

They are fair and the price is fair and if your item goes bad they will help you get it fixed or replaced I had a pleasant experience with them and I will use them again in the future, It is very easy to file a claim and get it fixed or replaced, this is the second time I’ve used them and they have taken care of me each time.

Purchasing this protection plan gives a peace of mind and the investment is worth. I had to send in my laptop to fix a problem and grateful to the service dept to return it working as a brand new machine with high quality work done. Imagine taking it to local service shop, may be low quality work and high cost. But with this protection, it was fully covered and worry free. Thank you.

I've never had a more high speed/Low drag insurance claim submission! It's worth every purchase to obtain insurance from Asurion, I do and have great peace of mind knowing they're on the job 24/8, you will too. Knowing if anything goes wrong for next 3yrs they'll fix or replace at no cost to me is priceless.

Great experience on a claim on the phone with Darrian, as the representative. He made the process easy and fast. He was kind, professional and patient and explained everything so I understood. After the claim was submitted he made sure I had the reference number and that I had received the email for the claim as well.

E-Bike Problems. Easy process for handling claim. Yes I would recommend to a friend and family. Form was very easy to fill out. I also have used Asurion for other products. They also back returns very easy with the shipping label. Asurion is a nice company to do business with. And recommend that everyone uses their service.

I have been an Asurion Home+ member for more than a year. I recently placed a claim, process online was easy and fast. I received a replacement item, but arrived damaged during shipment. I contacted Asurion, and the same day they sent another replacement. I highly recommend the membership. Happy customer.

Asurion warranty app was extremely easy to use. Fixed our problem immediately. Well worth the purchase. Anytime I purchase a product that offers a warranty I buy it. This was by far the easiest claim I have ever done. Thank you for making it user friendly too, I am not that great with these things.

Filed a claim. I started at 615pm, it was done, completely by 630pm. I have to mail in the cellphone, and they sent me a prepaid label. I am being reimbursed for the full price of the phone. Totally awesome experience. Wish I had gotten it for all our phones!

I had a very strongly experience. I had several items to get done. The gentleman was very nice, knowledgeable. Had a good personality. I was completely comfortable talking to him. And it didn't take a long time to be on the phone giving him all the information for each item.

Claim was handled and money transferred within 5 days. I got a full refund for a 1year old kitchen machine purchased through Fingerhut. Fair amount of pictures and documents had to be sent in for processing, though! It is well explained and privacy and safety are cared for. Plenty of different payout options.

I was upset when this printer stopped working a few months ago for absolutely no reason. Actually, I only used the printer once that due to COVID-19 going around that delayed the projects I wanted to work on many times! I’ve tried a couple times to figure out what’s going on, but it just doesn’t work. I am so thankful I bought this insurance plan! It an Epson, a high quality name, and I assumed that I would have excellent performance. I recommend everyone get this excellent insurance on any of product covered by a Asurion!

The tech was professional, knowledgeable, and efficient. He called when he was on his way. Once inside, he explained what needed to be done and afterwards he cleaned up. He also checked to see if there was anything else that needed to be fixed/replaced. I have no complaints. I would definitely recommend him to anyone. I’m glad I have this insurance.

I always buy the extra insurance on my products because you never know when they'll go bad. I've used mine already twice and recommend Asurion. It's easy to fill out the form and you get an email right away with instructions. Usually you send back the product with a prepaid label. It's easy.

I'm just grateful they do what they say, take care of my issues with my TV. I got my TV replace. I'm glad to have their coverage. I highly recommend it to be safe. In future problems you should give a try. If you don't have it it's worth it. I know I'm glad to have.

This process could not have been simpler. Just selected the date the problem occurred, selected the type of problem from a list of pre-defined issues and typed a two sentence brief description. They emailed me a prepaid return label. It literally took longer to write this review than to file a claim. The plan I purchased for my PC completely covered it, no cost or fees. If you have a high dollar item I'd urge you to get a plan.

Good things to say about this company. They're very reliable. They come through on appliances and televisions when things are broken. Don't have to have a long hassle. Weight replacement parts are guaranteed I would recommend this company to anybody that needs something repaired within a 2-month time frame. It's very good company. You just pay your small p monthly fee.

The process was very straight forward and it was easy to submit a claim. They gave the steps to resolve my issue right away! However it was fast and convenient with no hoops to go through! Glad I got this warranty for sure! Sometimes you don't think you need it until you actually do!

I had a claim for a small electronic headset that was acting up after overheating on the dash of my car in extremely hot conditions. I placed a call to Asurion and they settled my claim in about 1 week. Before a claim is validated, they first make sure that the manufacturer's warranty does not cover the issue.

Purchased the extended service warranty when we purchased the washer. When we developed a leak we couldn't find or fix we called the warranty company. There was a little confusion with scheduling a time, but once that got resolved the service was completed quickly and there was no charge. This all occurred approximately 3 years after purchase.

For everyone who is buying a product and wants to be worry free, let me assure you from my own personal experience, Asurion plan is worth your money. If you are thinking there is a chance you might need warranty, don’t think twice about it. I bought a two year plan and it paid off. Claim filing is also very easy. Highly recommended for all products that can use a warranty.

Excellent warranty service. The Issue was resolved in a timely manner. I will definitely recommend this service to my friends and family. My equipment was restored, and it is working just like when I first bought it. The technicians arrived promptly and they provided excellent service as well. I am happy with the warranty service.

I'm so happy I bought this protection plan. I had to use it within 4 weeks of buying my product. It was extremely easy to file my claim after my umbrella broke. I definitely recommend buying this protection plan. It took me less than 3 minutes to file my claim. I was given an immediate response. A great value too.

I had a problem with my item not performing correctly, and I called In because I couldn’t correctly fix the problem all by myself. I’m very happy with the insurance company taking my product for repair. The phone communication was not hard. I called the number and they took control of my problem, I feel like everything was handled differently with fast speed action. I’m very happy with having the insurance that took care of my item.

Probably one of the easiest companies I’ve ever worked with on electronics insurance. It was a local store I went to have it assessed. They made it quick and easy for me to get a new iPad after mine was fried and it didn’t take long to receive my new replacement. Thanks again the staff at Asurion. Trav

The protection plan is well worth the money. The customer service staff at Asurion is top notch, from the time I called their customer service center until the claim was settled, with minimal wait time and they consistently kept you abreast of the progression of the entire process. I would definitely recommend Asurion to family and friends and everyone else!!

It took me a week and several calls that were placed on hold and left unattended to finally reach a Supervisor who did the right thing by sending an email with a copy of UPS label so I send back the remote to be repaired. Very Poor Customer Service. Could have been resolved during my first call.

This is a great company.! I did the right thing to sign up with a warranty on every product I purchased. It's worth it at the end. They was very helpful and thoughtful in locating my warranty for this product. Things worked out for me. They did the repairs and shipped it back to me. Please check out Asurion company.

Great service. He took his time and was very polite. It was a quick response to my problem and a quick fix. I’m so happy I purchased this plan and that Verizon offers it. I will recommend to my friends and family. Hopefully I won’t need it but if I do, I’m reassured that they will fix it.

Well regardless of some of the final information on my claims being inaccurate the overall process was successful. I still got problems with the information on my account since I have products doubled registered and there is no way I can customize the list to adjusted and input accurate info. But that's ok. At least my products are all registered in case of future issues and the plans are moderately affordable, so that's ok. Also the way the refunds work at least through Walmart are bit confusing and give way to misleading from employees, like yesterday when I went to Walmart use some return gifts cards they gave me for defective products and one of their employees tried to mislead me and gave me the wrong info.

Very easy to submit my claim. In no time my claim was settled in one day. I never thought that it would be taken care of so soon. I will definitely suggest that anyone making a purchase should take out insurance if available. This takes the worry out of any of your merchandise that may stop working. Thank you very much for this policy. It is great.

It is very easy to file a claim. I was skeptical at first and I kept on postponing it since April when the product stopped working. However, I took the courage to do it today. I was surprised for the little time I spent and my claim was accepted without delay. Good job.

I believed it was an exceptional service, I was extremely happy that it paid off having this home protection plan. I didn’t even know my TV was covered, and they were very fair and generous with all the options I have to replaced the TV and I still have the option for reimbursement if I was not happy. Amazing!!!!

It was helpful and quick. I did like it. I hope other do like this service. My husband was scared that it was not going to work but they came through and help us out. He is the happiest with the new tv where will not miss his score games and our kids their games and shows.

It was very easy to submit the claim online and the approval was fast. Yes I would recommend a friend and I is very much pleased with the reimbursement to get a ring device. Very nice to get approval quickly so to protect my family and my home. Thank you again for a wonderful experience.

I am very please with how easy it was to file a claim, thank you so much for making this an easy transition, Asurion has made me a very happy customer, the representative went above and beyond for me and my family, and yes I would definitely recommend your company to family and friends.

This printer was said to be trash and could not be fixed, but Asurion fixed it. I would be happy to work with them on all my computer needs. The staff was pleasant and helpful and ready to take on the challenge. In fact I have several other items I will be bring to them to have worked on at a future time and I am sure by the way they fixed this in a timely manner I can rest assured that they will do an excellent job in fixing those items too.

I have had three service calls on my LG refrigerator. The first and last were awesome! The technician was on time, did the work properly and was very friendly. Not so much with the second technician, but life is full of disappointments. I just made sure to tell them not to send him again, and they honored that request. Highly recommend.

I was very impressed with Supervisor Ezikeal. He listened to my concerns with patience and kindness. He even called me back when he said he would. That has never happened to me before. He resolved my problem by reaching out to the right people. So, an excellent job done by Ezikeal.

From start to finish the company helped to make a small nuisance involving my KitchenAid refrigerator that malfunction. From the start; a phone call for the repair. They sent a knowledgeable professional repair man in a timely manner. I didn't lose much food. This is important with the price of food going up. I want to thank each person who contributed to assisted me to get my refrigerator working again. Thank you, Sincerely Sarah.

We have a washer/dryer one machine combo like they have in Europe. The warranty is nearly up and it stopped drying. I called Home Depot. They referred me to Asurion. The first call wanted to send a repairperson from 3 hours away when there is a local company 20 minutes away that we have used before. The phone representative said he'd call them right away. He didn't. Three days went by, I called the local company. They said they had not been called. I called the insurance company again. The same thing happened, again. The third time I called a different person said even though the service company they use is 200 miles away they have local service people who can repair warrantied products.

I am very happy with your service and I will recommend Asurion to everyone I know that has Verizon. I found this service extremely useful for protecting my family's electronic components, including tablets and cell phones. With the rising prices of televisions, cell phones, and tablets, it's nice to know this service is in place for customers to get a good return on their investments. Thank you.

Yes, I would recommend a friend. The protection plan is really good to have. Asurion is great to have. Just place your claim in before your protection plan expires. My experience was great! A lot of people don’t like to use this protection plan, but I’ve been using it for a while.

I always protect my electronics through Asurion. The few times I've had to use my plan have been easy, quick, and straightforward. This time was no different. I bought a pair of over the ear Bluetooth headphones and the headband snapped. It took less than 5 minutes to get approval and an UPS lapel to ship the broken headphones back.

I was very surprised and happy with the manner and the time it took to repair my laptop. A little tough filing the claim through e-mail because I had made an error, but the e-mail didn't tell me what the error was. I made a phone call and spoke to a representative and the nice lady informed of the mistake I had made. After that it was easy. Laptop worked perfectly when I received it. Email communication during the repair time was great. Would definitely recommend Asurion.

Quick and easy process to submit a warranty claim on my dryer. Customer service was professional and friendly. They were able to offer date and timeframe of first available appointment, but also let me know if that didn’t work they would around my schedule. I highly recommend Asurion for extended warranty plans.

I would definitely recommend getting the extended warranty on most products. I got it on my shark vacuum and 1 year later almost to the day the manufacturer's warranty ended it doesn't work. Now I'm returning it for a new one or a full refund. Not sure what they will do yet.

I love this warranty!! Me and my family are very accident prone when it comes to our products. And probably unlucky with them in general. So, getting the extended warranty's have always been an absolute must. Luckily, the warranty plans are always very affordable. I never hesitate to buy this warranty when I buy electronics.

My television stopped working and I filled my claim and I was approved for a replacement and then I chose my replacement and it was done. It was that simple and I am truly satisfied. This situation worked out the way you wanted to, but usually it doesn’t so right now I’m extremely happy with these results!

There was a communication challenge at first. They transferred me to Latoya. Conversation got much better as well as my understanding of what was being offered as a solution. Thank you. I was told I qualified to get my new TV which I was pleased to hear. I was offered to sign up for major appliances coverage and I did purchase that too.

Beginning with the customer service rep the process was smooth and easy. I was concerned that it would be unwieldy and tedious but there was none of that. Everything was clearly explained and instructions were easy to follow. I definitely would recommend Asurion to all my friends.

As we know we get electrical storms here in Florida almost everyday. Asurion is a must. They cover all of your electronics without hassle. We have had this product for many years and never had to use it but now we do and it is there when you definitely need it. Great customer service and quick action. Delivered in just a couple of days.

Asurion is the best when it comes to electronics protection plan... My broken laptop could not be repaired, and Asurion called me and refunded me, the exact same thing happened to my mobile phone and within a three-day period, a brand-new mobile phone, was delivered at my door by UPS.

I had a problem with my TV and after troubleshooting it she decided that it should be replaced. She went over the process with me letting me know what to expect. My representative Francis was very polite and exceeded my expectations. She was also very professional, and answered my questions. I will be getting my replacement TV in on next Thursday. Delivered to my home at no charge.

I’m satisfied with the help I have received. Thanks to the people who were so helpful in my issues with the tv and laptop. It was fixed all very fast and efficient. I am so glad programs like these exist. Instead of having to throw away our broken electronics we are able now to fix them and able to use them once more.

Wow so easy to use! The process was very easy to use from the time of purchase and registration to the unfortunate accident and claim. Thank you for providing this service. I'm a very happy customer. I will always choose the option for this insurance. If you're on the fence just do it. You can't see the future. You don't know if it will happen to you. For a very small fee you can rest assured that you'll be covered.

This Asurion home program is worth every penny. If you have a bunch of electronics that need upkeep these people know what they’re doing and will take great care of you. Every interaction I’ve had with them has been high quality and professional. You guys do a great job over there. Thank you very much.

The best appliance warranty experience I have had. Asurion worked quickly to get my issue resolved without making me jump through hoops like other warranty companies I have dealt with recently. Asurion was there to help find a solution, not try to blame me or have me fix it myself. I will wish more stores offered Asurion warranties, but I will be seeking them out for future purchases.

I had a broken icemaker on my Samsung Refrigerator. I called National for Service, The next day I had prompt service, a few days later the part arrived, the tech called, came back, and the job was complete. All under warranty. No matter what the appliance I will call them again. Excellent Professional Service!

Hello, I was paying for insurance with Verizon for 5 years. I just found out if any of my electronics break.. I am covered under the insurance to pay $100 and get a brand new tv. The tv I initially bought I paid $1,000.00. Asurion was easy to work with.

Working with the site for Asurion was extremely user friendly and very efficient. I would recommend this process for every home out there to have and use as needed. I have had to use this service twice and it was so easy and efficient. All I had to do was provide the information and the site took care of the rest.

Bionic Golf gloves are a quality product that has sharpened my golf game. Thank you Dick's Sporting Goods. The Asurion Protection plan was worth it with an easy process to handle protection plan claims. Looking forward to using my credit to purchase another glove. If you golf a lot and use Bionic the extra cost for the protection plan is worth it.

After having become distressed at having my printer fail, it has been a joy to turn to the Asurion coverage I purchased when I purchased the printer. Asurion claim submission process is first rate. It is very clearly and concisely formatted and quick to complete. The Asurion response to my claim was equally efficient and positive. I highly recommend purchasing their coverage.

Had issues with outdoor lights and Asurion came through and took care of my issue without any difficulty. Most items we buy on Amazon, we try to add asurion plans so that we have peace of mind. This is the first time we had to claim but the process was simple.

Asurion is amazing!!! My cordless vacuum got damaged and I was in between paychecks and they paid for the replacement. I really appreciate how easy and straightforward the process of filing a claim was. I’m so glad I purchased the protection. If you’re still on the fence about it just remember it’s better to be safe than sorry.

I have had nothing but positive experiences with Asurion, when needing a product replaced or fixed. They are quick to respond asking for photos and refunding or replacing my item. I always buy Asurion protection as I have always had a great experience. I will continue insuring my products because it is peace of mind.

Extremely easy, super fast and smooth. No issues or difficulties navigating through the process. All you gotta do is click and answer the simple questions.. They almost do it for you! For sure worth the $3.99. I purchased a Titleist golf glove and at first though it wouldn’t be worth the $3.99 because I’ll never use it, decided to anyways and it paid off because I’m able to get a new one without having to pay the $24 price! I suggest, whatever the item is, the amount.. get the plan, especially if it’s something that’ll get put to use.. You’ll never know.

I wasn't sure if I'd need the warranty, but figured what the hell and bought it anyways. I'm glad I did. A couple of months after I purchased them from Amazon, BLOOP! right into the pool. Asurion immediately reimbursed me via text message. It was definitely worth the small investment to have it replaced, especially so soon after purchase. Thank you Asurion!!

I am extremely frustrated with the level of service I have received from Asurion. It has been three weeks since I sent my broken Samsung earbuds to them for repair or replacement. Despite making several calls to check the status of my claim, I have spent over 45 minutes each time speaking with different representatives who cannot provide me with any information. Their only response has been to keep waiting or to keep calling for updates. This is by far the worst service I have ever encountered. I specifically opted for the Asurion plan based on the recommendation of an AT&T representative, who assured me it was a reliable and effective product. Now it is painfully clear that this recommendation was completely false. I am deeply disappointed and frustrated by this entire experience..

I would advise everyone that going to purchase a electronics device - rather it’s a computer, watch or whatever to purchase a protection plan. It is worth it. It is very easy and worth it to file a claim for your device. As long as it meets the protection policy requirements. A few dollars more (which varies on the cost of your purchase) is worth it! My watch was covered and I’m glad that I purchased the plan. Thank you Asurion!

*The team got excellent customer service skills.* Everything was okay with the refrigerator. But the issue was the outlets, not the appliance. I am looking forward to making my next purchase with you people. I will not hesitate, not even a second, about the service this company can provide. Thank you for your consideration.

Late last week, an Assurion representative created a 2nd ticket/claim for my Galaxy watch issue. The first ticket/claim was created several weeks earlier, and I sent in the watch for repair. They declared it fixed and sent it back to me. Once I received it, I examined it and noticed that it was not fixed. I called Assurion to explain this, and they told me to send it in again for repair. I explained that I didn't see the purpose since I already did that, they said that it passed all tests / was fixed, yet upon receiving it I quickly noticed that it was not fixed. Now, they want me to send it in again.

Asurion was easy quick and honest. I tell anyone to always insure anything you buy because you don’t know what might happen. At least you can some type reimbursement or the item replaced! I love how fast they are, Also how thorough they work with you. I recommend them to all my friends and family.

Always a smart investment for an object I use daily. This is the third time I needed Asurion and once again they came thru hassle free. I highly recommend Asurion insurance for any purchase of some value and daily use. I've advised friends to use this service and two have needed them and were grateful they followed my recommendation.

Our printer which we bought from Staples stopped printing correctly. We could not find our receipt but Staples was able to find the date of purchase and the receipt number. With that information Once we sent the printer back to them at no cost to us Asurion was able to issue us a credit for the printer. We used the credit to buy a new printer. Asurion was easy to work with and we bought the protection for our new printer and highly recommend this protection company.

I was assured by retail workers and customer support that my claim would not be denied based on the information I told them. I continuously kept denying due to the FIRST issue I ever came to Asurion with. That issue was completely solved and paid for. Everyday was the same cycle. Get an email that Asurion denied my claim. Call customer support. Customer support refiled and assured that my claim will be accepted. Repeat the cycle the next day. This cycle kept happening until it was time for me to renew my monthly membership. What an utter waste of time and money. What a complete scam.

Yes I would recommend buying the insurance for products since it was easy to do and easy to put the claim for reimbursed of my purchase! I would for sure continue to buy the insurance for all my future products that required or allowed me to insurance my future purchases. I’m very happy to get my E-gift card for the same amount of purchases. I will buy a new chair w/ it!

The technician Jason was extremely professional and very knowledgeable, saw what the problem was and was able to correct it. Asurion contacted us fast and were able to placed an appointment to have a technician extremely fast, great company to work with. Would contact this company for assistance when needing any repairs on my appliances any time.

Easiest and most fair warranty claim I have ever dealt with. They explained what was required as you begin the claim. Once it was submitted we had an email in less than 24 hours for approval. We received the check in the mail in a week. Perfect process, with great communication as the claim went along.

This was probably the best Customer service interacting I have had in a very long time. The rep was professional, polite and knowledgeable. Their energy and confidence showed in her actions and the positive outcome. I will be telling my friends and family about this experience!

Asurion is a wonderful company, they sent someone out immediately to repair my refrigerator and they made sure that they paid me for the loss of my food immediately! They did such a wonderful job and unfortunately I had to get a new refrigerator! But I bought insurance with Asurion again.

The phone screen started turning black and became unresponsive. I had a little trouble getting the warranty phone tech to understand I could not do any tests as the screen was totally dead. The insurance plan has a $100 deductible so the insurance covered $450 of the $550 bill. Asurion tech repair in Easton MD did a great job and I was very pleased. My phone works like new again.

We got 5 years extended warranty on the microwave we purchased, which broke 3 years later. Called Asurion and got it resolve in a couple of days timeframe. Asurion is a great company, we are very happy with the protection we purchased, easy to get problems to resolve, and the great customer service. Will be using this service again in the future. A+++.

They were so nice! Got a service tech out in just a few days and he called to let me know he was on the way on the the scheduled date. Right on time. He checked out the problem. Fixed our range and checked to make sure it was working great! Great experience!

Updated on 06/26/2023: Claim submitted for 43 inch TV 6/13/23. Still no resolution after multiple phone calls speaking to all levels each giving conflicting information. Every time I speak to someone they say claim pending or they will call you back in 24 to 48 hours. The last straw was when I was told the claim was resubmitted because no one worked on it. Now "supervisor " states there was a new policy of buyout for the size of TV but now I have to wait another 24 to 48 hours for a decision which since Thursday and it's Monday 6/26/23 the buyout department has to looked at request. This is really not worth a warranty and I could purchase another TV but it's the principle. Never will I purchase warranty thru Asurion

Asurion which is owned by Verizon is trying to make me pay a $100 deductible for a faulty phone - Samsung Galaxy Flip 4 for a second time. The other phone only lasted one month. This would be our 4th phone. I only got insurance because the first two broke quickly. Verizon sent me to Asurion and now when trying to speak with a rep, get sent back and forth from both companies who say I need to work with the other to resolve the issue. Verizon will not exchange for a different phone because they still stock the Flip 4.

Lance is a great asset to your company, after a month of nightmares with another serviceman from Nana we were finally put in touch with Lance and he fixed the icemaker that has not worked properly since day one... So cheers to Lance.

This company does a great job at what they do. It's a simple process to file a claim and their response and issuing money for claim is so fast!! I recommend them to everyone. I was so disappointed with the company Walmart replaced Asurion with a different company so I was thrilled when I realized Back Market used Asurion and have been pleased ever since.

They actually repaired my ear bud like the agreement said they would. The whole process of receiving support and repairing was seamless and it is very much appreciated. My plan call for them to repair anything electrical and they did. Ear buds? Come on, they did.

I was very pleased with the service I received and the way in which it was handled. I will be a lifelong customer!!! I was especially impressed with the time it took to resolve the situation with ease. Thank you so much for caring!!!

Even when the support over the Chat was not great, once I talked to an agent over the phone, my issue was resolved to my satisfaction. There was a problem caused by the carrier and Asurion worked with them to help me, they did all possible to satisfy my need and did it. Thanks a lot.

I was extremely satisfied with the whole process of filing a claim and having it handled. The most difficult part was on my end, in figuring out how to access my policy since I hadn't kept a good record of it when I purchased it. I submitted my claim with a full explanation of my issue, and within minutes, I had a resolution. I printed the return label, took the package to the nearest UPS, and less than 72 hours later, I had an e-gift card for my original purchase price. I am grateful that I purchased this insurance when I bought my printer.

Exceptional customer service! VERY POLITE, on the phone. Would recommend to anybody. Very intelligent and helpful. I was denied at Wal-mart, and I am, a very loyal customer! I have been buying, every X-box controller for years. She made the entire process simple and easy!

Yes. I am now a believer in extended warranties. It is the way to go. Thank you Home Depot. Thank you Asurion. I will purchase a extended warranty plan always. I recommend it for everyone’s investment in their purchase for tomorrow..

Asurion first assigned the insurance to the wrong phone line after many attempts to fix it. Once we did eventually need to use it, it was an entire nightmare fully equipped with 2 hour hold times, completely different stories than what the people at Verizon told me... I was on the phone for over 4 hours after spending nearly 3 in the store all over a simple cracked screen repair. It was 3 days before I could get ahold of anyone about my repair to which they told me there were no stores in my area. There are at least 7. I couldn't get a straight answer out of anyone and after 3 days of nonsense, I now have to wait another day before anything can be done.

Asurion did a good job. I called them, the service person was nice, and the repair people called me asap, set up an appointment and came on time to repair my appliance. The local repair people were very nice. They were professionals and replaced the part and reset the P.C board on my refrigerator,. The refrigerator is working fine. I am glad I took out the insurance policy.

This LG refrigerator had a 2018 recall. We would like a new warranty; ours ends next month. We had a service call, everything went perfect with the technician. Only problem was I couldn't get information how to renew the warranty. I am hoping Asurion will contact us or send us a renewal for our refrigerator. We want a 5 year but would take less. We did it through Home Depot.

Great service for fixing second time. Thanks a lot. My daughter is happy to see working it again. Thank God I got good deal on laptop so I don’t need to pay for maintenance which is worth in these expensive days. Thanks again for helps to fix it with no cost.

Timely service and great attention to detail. Far superior to the home warranty company I use. My initial contact was taken care of immediately and the repair appointment was scheduled the following day. The factory repair technician let me know when he would arrive; and had all the necessary parts in his vehicle. Re the home warranty company I use - my last three repair calls resulted in a minimum of two weeks before they could find a "contractor" to show up.

The technicians and service advisors were informative and receptive to my needs. I got a follow-up call because I thought the issue had not been resolved, but the technician assured me to call back if I had any problem. He went over and above my expectations. I am so glad I purchased warranties for my appliances.

Asuroan did a great job in fixing our Samsung problem. Steve was very professional and did everything to assure he would get the work done as soon as possible and he did. He informed us along the way when he would be at our house and arrived as stated. We will surely use them again should the need arise.

Asurion has been professional, friendly, responsive, and patient in answering my questions and exploring and responding to my needs. I have used the phone call process and someone answers the call promptly. It is a good investment to get their protection plan.

Fortunately we purchased a 5 years extended warranty, this is the second time that our Samsung refrigerator had to have the ice maker replaced, not sure if is a manufacturer defect or problem with the ice maker system failing so often, I guess once our extended warranty expires we will have to pay for future ice maker replacement out of pocket, hopefully the issue was resolved and our ice maker will last longer.

Paid for the golf glove warranty, and when glove ripped, used Asurion to get my replacement glove money. Was very quick and easy to do, and had a gift card for amount to replace my golf glove within 3 days. Well worth getting the warranty when you buy a new golf glove.

Our service technician Jesus, was very familiar with the situation of our Samsung refrigerator! He solved the problem, was very polite and explained everything about the issue with this product. He called before he arrived to let us know when to expect him. He was prompt.

Worst experience ever. Totally run around. Filed claim 2 1/2 weeks ago. I bought Bosch dishwasher 2 1/2 yrs ago with 5 yr plan. They have not showed up for appt. Actually called me and said no point in having to come twice I could just tell them prob and they would order and get back to me. Then tech they sent was horrible and could speak any English. Had to call owner on phone so he could get info or ask question then boss would tell us, we answer boss has to explain answers. Then we told brought wrong part if he had come to appt we he would have no prob but didn't show up. The told he would order new part and get back in 48 hrs.

Service excellent, After the technician left, we noticed that he had scratched the kitchen surface, a scratch of an inch and a half and penetrating, he had put the microwave on top, I put a large towel so that nothing would happen, but moving the micro the towel also moved.

Asurion has proven to be a good investment for our household. We had no problem with technicians. Parts delivery was a problem and caused a wait time, but it was manageable. I felt satisfied that we have a working and supportive company.

Asurion as an appliance repair company is great. The repairman did everything he could to fix my Samsung refrigerator that was deemed unrepairable. The only thing that I personally would like to have seen, would be quicker response times.

Very simple process, matured process and no pain claims. I had a bad experience with the manufacturer itself. But Asurion made it up for it very well. The tools that they let you use for the claim process is immaculate too. Over all, it was damn worth the money that I paid for insuring the product. The premiums are reasonably priced as well.

It was very easy to talk to a rep about what I needed to do to get my ice maker fixed. She made an appointment for me according to my schedule and as soon as it was possible to get a repair guy out. Since the replacement part hadn't been delivered to me yet, the repair guy came right back when I let him know the part had arrived. He replaced the part, showed me what had gone wrong and took all the packaging with him. I will be renewing the service when it is due next year!

I was very pleased with the service. I received a call 30 minutes before he arrived. He completed his work within 25 minutes and informed me of the special deal being offered on the water filters for our refrigerator. I bought three for the price of two,

My 3 year old just out of warranty zero turn was not working. It turned out to be more than we thought...like $800 to fix it. On a fixed income and plenty of grass to move in the heart of the spring, mow every 3 days season, I was very upset. It was 14 days out of warranty. I don't have that kind of money. When I stopped and was listening to the voicemail promptly from TSC, they mentioned Power Plus plan. Turns out I bought it and it was well worth it. 4 days later my mower was back and didn't pay a dime more! So glad I got it, it's covered for two years past the manufacturer's warranty. Very Satisfied Sandy from Ohio!

Asurion made the process to return my sunglasses and receive the purchase price in the form of electronic gift card seamless! As soon as UPS scanned the item for shipment, within a few hours the credit was in my email. Thank you for making this process so convenient and very easy!

Asurion has provided me recently with extremely quick service on an extended warranty claim. I was so impressed and thankful with the ease of the whole process. They made it very easy to submit the information and ship my product to them. I believe it is definitely worth buying the extended warranty and will recommend the product.

I will never buy another electronic on Amazon without Asurion insurance. Every claim I've submitted has been hassle free. My son broke his scooter, I submitted the proof, shipped the scooter, and boom got a gift card for the paid amount. Do yourself a favor and and buy insurance, your future self will thank you.

The experience we had with the service crew was good. Although he has to return within a week but he solved the problem and addressed some other problems that we're not aware of. All in all we are happy with the outcomes.

So glad we bought the insurance for our refrigerator- a light went out on our Whirlpool, and we discovered that these days you can’t just change the bulb like before. The whole LED unit of 8 small lights has to be replaced! Nothing is simple these days with technology, so on an expensive appliance like a refrigerator it is definitely worth it.

I had a problem with my French door refrigerator’s freezer drawer. I received an appointment within two days of calling. The technician was prompt professional and resolved the problem quickly. I’m very happy with the service from start to finish.

Great job. Keep up the good work, all work was done as expected. Repairmen were here on time. No waiting. I will use this company if I have anything else that does not work. Appointment was set and they showed up when they were supposed to.

Asurion’s rep was super helpful with my claim. I had to call and initiate my claim over the phone as I had failed to save my receipt when I first purchased the item. But either way, was surprised to get my claim resolved the same day, within hours! So grateful for that!

When a repairman is supposed to show up,,,he needs to be there.. No show. No call and no message is not a way to conduct business...,and the added expense of having to go to laundromat on top of that.... We were told we were getting a check to cover expenses of going to laundry.... Thats been over a month and that's another no show. The washer has a new part installed and so far no leaking.

My experience with your company was great. I will recommend you to everyone I know. They will be happy with your company. The person that came to my house was on top of everything he did. He even gave me all the information I needed to get my refund.

My Amana washing machine wasn't cycling and my protection was due to expire in days. I called. The technician came out about 3 days later and fixed the machine in a matter of minutes. The technician was very professional and polite, and explained the problem and what he had to do to fix it. He also gave me the phone number of the company to call and renew my protection.

Asurion had super fast responses to our claim. They issued the refund the day we shipped the phone. They issued a no questions asked refund for the full purchase price of the phone. I would highly recommend Asurion!!! A+++ service and support!!!

I buy a security camera with a 3 year insurance by Asurion, then item have problems not working so I call Asurion and they say they will help me just fill out a form then they send you a email saying the item is not cover so I call warranty and never get any info so I'm not cover by any insurance, Asurion is a scammer. They take your money and not cover you for anything, I will never buy a insurance from Asurion,

Solid warranty company. No fuss. Very quick and eager to make us satisfied. Would highly recommend them. We had never heard of the company before, however, we were very happy with the experience. They responded to all emails right away and sent the fulfillment check right away. Super happy.

The resolution was extremely smooth and uncomplicated. All involved were courteous and prompt. I am happy with the outcome and will use Asurion again and I will recommend them if I am given the opportunity. It is a pleasure to have dealings with those who care about customer satisfaction.

Good - repair was completed by a very knowledgeable technician. Paul was very professional and took the time to explain the problem and needed repairs. He also instructed me on how to prevent this problem in the future. I would highly recommend this insurance coverage and Home Depot to any buyers for appliances for your home. Please provide invoice receipt for reimbursement of lost food.

Asurion exceeded my expectations! I had all my paperwork filed and case an incident occurred. An incident did occur with my son's baseball glove, and I completed the process for claim. Asurion was easy to use, photos updated smoothly, and the receipt was still handy in their system. All items worked out and my son's new glove is on the way. Thank you! Elvis S. / Tucson, AZ

My issue was done quickly no problems. I would recommend protection plan. Worth the money. I purchased items from Dick's Sporting Goods. Love their products. Shop there often. Great for all products, great selections for sports gear and personal items as well.

My son’s fishing pole broke after 14 months and luckily I bought the two year warranty. Asurion stood by their warranty and send me a gift card after I got the old pole shipped back to them. The process was easy and quick and I would recommend those thinking about warranties to get them through Asurion.

I was referred by Costco for the laptop repair, they give all kinds of reasons on the process of filling their form, this process lasted a whole week, but finally reject my claim, my laptop is still have two year warranty and both them and Costco not responsible for the internal damage of the laptop, so from here I can see the Costco 2 year warranty is totally fake!

You would have received 5 STARS But Got the run around, sent to one person after another, having to repeat over and over, No one ever Called Back. HOURS LITERALLY on Phones. Disconnected 2x, Confusing Emails and/OR text BUT VERY HAPPY WITH FINAL RESULT. THIS WAS THE FIRST TIME I EVER EXPERIENCE A PROBLEM WITH ASURION

Yes. This was the most amazing experience I've ever had with an extended warranty! Our technician whose name was Jeremy was efficient, on time and just a general happy guy who loved his job. He had my washing machine up and running in the same day. Because I wasn't expecting that I had gone to the laundromat the day before. But this was the best ever Home Depot extended warranty that I ever bought and I'm thankful I did it.

I bought my Hp Envy x360 laptop from Costco, because Costco give 2 year warranty for it, but after I used it for 1 year and 10 months, the hinge holder broken from inside of the screen, so I called them for repair, at first they sent me email to ask upload the proof to review, so I did that, but the 2nd day it was denied, the first email said missing Plan receipt, and the 2nd email said contact info not correct, so I called in, and this time they gave another reason, said the warranty only one year!!!!

The repairman did a great job. I was dissatisfied by the length of time between reporting the problem and getting the repair done. Between the first person I spoke with to the actual scheduling and repair, it was nearly two weeks. This is too long for a busy household to go without something as essential as the washing machine. I was pleased the machine was still under warranty but regretted not being able to get a local repair service in a more efficient manner.

We are so glad that we got a warranty plan for appliances. Make sure that you register your appliances at the time that you purchased them. That was the biggest hassle that we had once they were registered. Repairs were a dream.

They did everything they could to fix my computer. The customer care person told me exactly what would happen and there were no surprises. Very fast turnaround for shipping and receiving. I really can't recommend any improvements. Very happy. Thank you.

I was very satisfied with the excellent service I got. Thank You all for taking care of and supporting me. When I call to tell you all my problems you were very helpful, I will definitely recommend them to use your services.

It was very easy to submit a claim for my office chair that got stained. I had no issues making the claim and received a gift card to my original store where I purchased the chair for the original purchase price. I recommend them highly.

From the first phone call regarding the problem with my television (manufacturer) to the last call (Asurion). Each person was courteous and helpful in solving the problem. I have already mentioned to other customers in the store that I was very pleased with everything. I was always somewhat skeptical about purchasing extended warranty but am definitely not sorry I did and will definitely purchase from this company again. Also want to mention the repair company Asurion assigned to check my television (Hamblen’s Audio/ video in Halifax) was very prompt and courteous. My matter started on Wednesday evening and was settled by Friday.

I must admit l was very skeptical at first when l was told that the policy would buy back the refrigerator if it were deemed unrepairable. I was very surprised when it happened the way it did. Now l can go buy a new refrigerator at Home Depot and l will for sure get the Asurion extended warranty.

Great experience!!! We had an experience with the technician. His name is Paul. He did an excellent job, we also need shelves that was cracked. The next day we received our 3 shelves. I wish if we can get more extended warranty but they do not do warranty anymore for our three thousand dollars fridge because is obsolete. Can you imagine LG fridge is obsolete in 5 years. That’s the only bad experience but my insurance was great.

Asurion provided A+ service. Sent texts and emails to confirm our appointments. Our technician was knowledgeable, friendly, helpful and timely. He let us know when he was on his way and gave an accurate ETA. He answered all our questions and was very courteous. We needed service on our 8 month old Samsung microwave and I am very glad that Samsung utilizes Asurion for their warranty service.

I purchased the heated camping chair with the protection plan. I had an issue with the heating of the chair. And they had no problem fixing the problem right away. I would recommend this to anyone. They really stand behind their product.

I was initially skeptical of the process and outcome but the insurance was inexpensive so I decided to see if it worked. After following the instructions I received my gift card within several days. I am very happy with the outcome.

The timeframe between the call to Asurison and getting a response was fairly very quick. The Repair Man was very nice and courteous. Explained what he was doing and that he will be needing to order some parts. They called me when they got the parts took less than a week and I had my washing machine running and I’m very satisfied with their work and in keeping good communication with me through phone & text.

Our technician was extremely knowledgeable and friendly. He explained the problem and quickly fixed it! We are so glad we purchased the extended protection plan from Home Depot for our appliance. We will make sure we purchase it when we purchase our next appliance.

Excellent service. They are professional and very prompt in their replies and phone conversation. He understood my problem and made every to resolve it. I will recommend their services to anyone and my friends. He even tried to go through the technicalities to resolve my problem. He was prompt in sending the courier to pick up the machine and return it on time. Overall I had very pleasant experience.

Person that helped did a great job. Made everything easy and very good at taking care of issue, made the process less stressful and did everything he could to make sure my needs where met. I would recommend this service to anyone.

I broke one of our sweet concert chairs (it's seen a lot of shows) yesterday. I got up this morning and found my policy filed a claim. And bam! Done! Great value, fast and easy to file a claim, and faster for resolution. That was awesome. Thanks again!

Wonderful experience, called the customer care number. Told them the problem. The young lady set everything up for me and now I have my mower back. Hendrix Lawn & Cycle in Pensacola did a great repair on my mower. I would highly recommend buying the extra warranty with Asurion. They really do a great job.

I purchased a 4-year protection plan for a Frigidaire dehumidifier. The unit ran well for 2+ years but then started frosting up even with normal room temperature. The coil had failed. I filed a claim and within minutes, Asurion had responded with a satisfactory result. Thank you Asurion. I will use you again.