Asurion Reviews

It was very easy to do the return. I had no issues. It was self explanatory and I will use this system again and again. I do appreciate that. It's right. It's so easy that you're able to press in the product. Right in the air. If you want to make a claim, it was not this easy in the past because you would buy a warranty, but you could not connect it the right warranty with the product. So that's what made me appreciate this experience.

I never expected anything to be as easy as my experience with Asurion. I explained my problems with my printer and the woman with whom I was speaking had a UPS label sent to me. I sent back the printer and within days I had a check for the entire amount I had paid.

So far so good. Have only filed my claim. May update this review once the claim is completed. The claim filing was simple and straightforward. I am going to be shipping my device via UPS. I discovered there is an ASURION facility only 10 minutes from my home where I could take it but that option was not offered. I assume it is a liability issue. Happy so far.

It ONLY took me 3 days to get approval of the protection claim of my damaged computer chair. I am very satisfied for the claim result. It took me $19.99 to purchased the 3-year production protection plan when I brought the chair. It is worthy and I will purchase it again if I ever purchase a high value product from the STAPLES again. I also recommend my friends to get it as well.

The representative helped me start my claim and she was awesome. My claim was resolved in less than 48 hrs with no hassles. If Asurion is the provider on any of my future purchases I will definitely be buying the coverage and would highly recommend others too as well. It’s definitely worth it.

We had Asurion previously and it wasn’t that great of experience. They sent our iPad back unrepaired which left us salty. We went with some of their competitors and they were decent. We were forced to get Asurion recently and it has been a great experience thus far. Pros: We paid our deductible, sent our iPad in for repair, and got an email the next day asking us to choose our replacement which was also an upgrade. We received same day service on a cracked screen.

My very expensive monitor broke after only a few months. It was repaired quickly and seems to be working like brand new. They even paid for the shipping cost for me to send it to them and again to return it. So far I am extremely satisfied with their service. Well done!

I love Asurion, they are very helpful and give very good customer service. They stand behind every single product they sell. I have purchased from different companies and has received the same results each times. You will be glad to use this company for your choice of selections. I love shopping with Asurion and the responses are quickly.

I have had ease of placing my claim, stress free. It takes a lot of stress out of my life, knowing that my devices are covered. It would even be great if wireless devices could be claimed. Definitely haven’t or will receive any payment for a claim. And the $50 fee is great too.

The service man was on time, respectful, informative, and explained every detail of what needed to be done. He also said to give him a call if anything happened to the freezer and he would come back out and look at it again. I have not had any problem with it since of course it’s only been a few weeks, but I will keep my eye on it.

Overall respectful and courteous people. Helped me right away and didn’t hesitate to keep me informed on what the next step would be. Just need to work on call time. Was on hold for over 40 minutes. I left my house and drove to work which is 35 minutes away while on hold and finally talked to someone before I stepped into work.

Great service and prompt delivery of device. Asurion came through in a pinch when I needed them. The level of customer service that I received from Asurion was absolutely exceptional, surpassing all of my expectations. Their delivery of the device was not only incredibly fast, but their immediate response and efficient service left a lasting impression on me. I am extremely thankful for Asurion stepping in to help me when I was in need. Their exceptional service truly had a significant impact on my circumstances and I cannot express enough gratitude for their assistance.

I put off doing the claim all day. I figured I would have to spend hours troubleshooting the device and then have to pack it up and send the TV in to get it replaced. The claim was completed in just a few minutes. Great experience! The replacement device is on its way and is a very similar product!

Love Asurion. Super fast and easy. My laptop broke and they replaced it without any questions or issues. AAA +++ customer service. I will recommend for everyone to get Asurion. I absolutely love my new laptop. Thank you Asurion. Thank you to the personnel at the Ubreakifix. Thank you so much.

It was very easy to get my TV replaced. If you can afford the cost, do it! I have had this insurance for quite some time now, so it definitely paid for my new TV that I’m getting from the insurance company. And so I would recommend a friend to get this if they had a lot of TVs and computers and tablets and other stuff that they may have because it will cover everything or just a small fee month so that’s my story and I’m sticking to it.

Submitting the claim was a very quick and easy process. Not at all difficult. Most information was in warranty email, aside from price, which was easily found on my account. Claimed was approved within minutes, faster than what I expected. Thanks for great service. Would definitely recommend this plan to all.

I re-bought a product with my gift card money. I did have some money left on my card and I had a problem getting it out of Amazon customer service workers how to revert my prescribe and save items I get monthly to accepting gift cards for payment. I finally did and used some of the money on the card to pay off some of my bills.

This is my first claim using Asurion. I found it to be a fast and easy claim process. Very easy-to-use web site. Very satisfied with whole process. Would recommend this coverage to all who make a purchase and have this coverage offered. Many claim processes are difficult and confusing and this was not.

Asurion is great and I highly recommend any time it's offered. Every time I have had to use it they have been easy and convenient. Never a hassle or push back on any item I have returned. It is well worth the money. I can't tell you how many times this has saved me from poorly built items.

Terrific service from the first.phone call to the final repair. I had 3 appliances go wonky simultaneously. They responded immediately to assess. The repair person came and fixed one that day. The other two had to wait for parts, but as soon as they came.in, they came to fix them as well. The release tariffs were professional, clean cut, clearly ed up after themselves and explained what was written g and how to fix the issue or steps to take to avoid the same issue in the future. I highly recommend this.company for any appliance repairs!

This company is very professional, no hassle. Was so easy to get it resolved. I'm thankful that I bought it this plan for my Rockville musical mixer. They very reputable insurance company. I highly recommended. I will buying again and buy the same plan awesome awesome

I recently had to file a claim with Asurion for a very expensive bat for my grandson. The claim process was easy and I was very happy with the outcome. I would highly recommend, when making a large purchase from Dick's, that you purchase the protection plan. We have had to use the service twice and both times we had a positive outcome.

Sometimes I struggle with buying the warranty or not. In this case I'm EXTREMELY happy that I did! The process was also a breeze! Definitely recommend! I know you may feel skeptical about spending extra money for the warranty. But the truth is you just never know if you might need it. My 17 year old daughter is responsible enough to take care of her headphones. It just so happened one day that our 2 year old nephew grabbed it off her ears one day and threw it to the ground while my daughter chased after him! When she picked it up there was something loose inside one of the earphones but they were still working. A couple days passed and the side with something loose inside of it gave out. Then next thing you know the other side stopped working as well. I was surprised to see that I had even purchased a warranty 'cause I wasn't so sure. In this case I'm glad that I did because it came in handy! For those "just in case ments" PURCHASE THE WARRANTY! It'll set your mind at ease (just not your wallet)!

Sending in my device to get repaired. Got it back in worse shape than when I sent it in. Got my device back with the same issue but thumb stick is sticking now and the rubber is torn off the side of my device. Can’t believe you would send something back to me like that.

I recently purchased a protection plan through Assurion and I couldn't be happier with my decision. The process of signing up for the plan was quick and easy, and the customer service representatives were very helpful and knowledgeable. I feel confident knowing that my devices are protected and that I have access to fast and reliable assistance if anything were to happen. I highly recommend Assurion for anyone looking for a solid protection plan for their valuable electronics.

I would highly recommend Asurion for product protection plans. They were reliable and trustworthy and made me whole in less than a week. I paid almost $300 for my TV plan but when it broke I had a check for the full $1700 value within a week. Warranties and protection plans are not a waste, Asurion convinced me of that with their courtesy and professionalism.

Great, timely customer service support. Called was placed after 9pm. Was surprised someone answered who was live. Agent walked me through as to what my situation was and what steps would follow, gave excellent customer support. Tech was prompt and on time, situation was resolved within minutes and was given instructions as to what to do if issued occurred again as how to resolve. Tech did a update on my stove.

Very nice and efficient help. We will recommend to other person and family members. We are satisfied with the response of every person we contact to get our replacement. We are just waiting for our new television and enjoy it. Thank you much for your professional service, and God bless you all.

Excellent service, Poor execution! Did not follow thru with the Claim for the damage goods. The Subcontractor send the 1st time did not shown any knowledge on the Problem with the refrigerator and took two more Technicians to finally repair the refrigerator. I lost a lot of money on Damage goods inside the REFRIGIRATOR. I was told by Asurion they be sending me a claim form but never did. It was an Okey Do Key trick. What shame on your part.

It was pretty easy to submit this. I went looking in my Amazon cart because I thought I had bought the extended warranty on an item I purchased. I was just hoping to get the info for the warranty but I got linked to the form to make a claim and had it submitted within 10 minutes.

I had a couple difficult situations that Asurion resolved. After I expressed my frustration having exhausted each resolution tactic, I was well taken care of by the escalation team and by wonderful people on the other end. I have to applaud the company for having such a great system in place where I could talk to live customer service people who genuinely cared.

I had no hope and thought I had to spend another $150 on a new Keurig. This was such an easy process! This is actually the first time I’ve ever had to use a warranty that I’ve purchased through Amazon. Highly recommended. They replaced my Keurig coffee pot that just stopped working for no reason. I made a cup at 4 am and it worked fine, my son tried to make a cup at 6 am and it would not come on. They unplugged it, plugged it back in and nothing. I called Keurig and did the trouble shooting but they said it needs to be replaced. I’m so glad I always purchase the warranty on things like this. It really paid off. I highly recommend always buying the warranty. Thank you and God bless you. Brandy **

I purchased a HP computer from Staples 3 1/2 years ago with a 4 year warranty, I am very thankful. My battery failed on my computer and I called Asurion. I was completely satisfied, from my first phone encounter with Asurion to the return of my computer, ASURION EXCEEDED MY EXPECTATIONS!

Placing a claim with this company was very simple and quick. I recommend Asurion company warranty to anyone on their products. This is not my first time using them. The products are good quality products. They have fast follow-up questions to service you to your satisfaction. 10 out of 10 Recommend

I am so pleased with the plan. I never thought I would have to use it as much as I have but it has saved me so much. This is better than my health insurance. Like way better. I have had no bad experience at all. Highly recommend this plan!

Please let me know WHY I had to use my "Asurion Guarantee", ??? I sent this Laptop to H.P. to be fixed and they told me it was "UN-Fixable"..?? I then sent it to you... YOU FIXED IT!!! That was GOOD, but WHY could they NOT fix it and you did? YOU DID WONDERFUL! They DID NOT!!! Why did I have to use YOUR Guarantee to fix to fix THEIR Laptop??? I know you could say: "ASK THEM"? I did!!! I need to I know from YOU, "How & Why" you could fix it and they could not??? Please advise??? Thank you, DSC

The ice maker on the refrigerator went out about every 7 months - it's time to replace the refrigerator with something besides a Samsung. We will be looking and checking star points before purchasing whatever we get which at this point we're still checking brands -.

Asurion online claims it's super easy to use and very user friendly. It took literally no more than 5 minutes to file a claim submit it and got a response with a prepaid shipping label. It pays off to add the extended protection plan for any electronics purchased online. A+

Was skeptical but I paid a 106 bucks for my claim and I am getting a new TV out of my old one. Customer service representative was awesome and I am totally satisfied. Don't be skeptical or intimidated about dealing with making a claim. Couldn't be any easier or faster. Thanks again to the representative that helped me.

This product is highly recommended by me to all my family and friends. I'm extremely satisfied and never have any issues with filing a claim or being reimbursed. I used this insurance for 2 fans I purchased which both ended up with issues. One fan's charging port didn't work and the other fan surface over the mode switching button wore off and was stabbing my finger, then the fan just stopped working. The Amazon website "contact the manufacturer" phone # was wrong and I wasn't able to contact them. Thank God I had purchased this insurance plan. I had absolutely no problem with filing a claim or being reimbursed either times. I will buy this for all items available. Thank so much Asurion, it's definitely worth every dollar spent!!!!

This was SO much easier than I expected. I’ve purchased the plan several times before but this is the first time I’ve had to use it. I feel so happy that I have this plan on other items as well! Thank you very very much. Peace of mind is a high priority for me when I spend money on an item.

My Xbox Elite Controller developed severe stick drift after less than 2 years. I am glad I had the protection plan. I filed a claim, and they instantly addressed and remedied the issue. It was very easy to file, and the site very simple to navigate. Elite controllers aren't cheap, so the additional cost for the plan almost changed my mind. I am very glad I chose it.

I highly recommend Asurion. They resolved my claim immediately. Very impressive. I emailed my problem to them and within 2 days after mailing my defective product, I was given reimbursement. Even the reimbursement was impressive. An option was given to pay directly to an account or a check mailed. Of course, the first option made more sense. Yes, I highly recommend Asurion protection plans.

Was trying to troubleshoot a wireless issue with my tv and was walked through the process with a very patient tech support person. After many possible causes failed, it was determined that it was a damaged tv so I was able to process a claim and qualify for a replacement. I was very pleased with the process. I would definitely recommend this insurance policy for your home devices.

This was the easiest claim I have ever had to file and the quickest resolve I have ever received! I am sometimes hesitant about buying the protection plan but if I see that it is offered by Asurion from now on there will be no hesitation from me!! Thank you!

I purchased an ice maker. Decided to also purchased the 3 year protection plan. Well, my ice maker quit working after almost 2 years. I started to look to purchase another one, then remembered the protection plan. I filed a claim online in less than 2 minutes and received a response instantly. I am so happy.

Asurion made my laptop problem a quick fix….and easy! I called in and filed a claim, was then scheduled the following day to drop my computer off at a local Asurion store, and the following day they let me know that since it was irrepairable they were replacing my laptop with a brand new laptop. Fantastic service all the way around!

A smooth process to ease a lot of frustration. Repairing a TV is such a huge hassle and not having to haul your TV to a store is stress-free and I did the entire process from my phone. And the return time on the product is exceptional. I have fixed my tablet and Game room TV all from my phone!

Great company to deal with. Fast and convenient. Warranty was fantastic and quick. Purchased another warranty. I would recommend this company to everyone. It was fast and precise. They know what they're doing. I don't know what much more. I can say other than purchase a warranty. And they cover everything period.

Will always choose my products based on the warranty company. Asurion by far is better then Square trade and handle any issues that arise. I had 2 issues with 2 separate things one was warranty with Asurion the other square trade. So many issues with square trade I wanted to scream and weeks later hours upon hours of phone calls to resolve. Asurion very minimal issues and not as stressful. Thank you for being a solid company don’t change!!

Life saver service.. couldn't have been better. One hundred dollars for a new television is practically unheard of especially when the television is smart. The television that failed is nowhere near the caliber of the one they replaced it with. AWESOME! I have told everyone in my family about this service and most have signed up.

My experience was very quick and easy. If I can do this anyone can, very much worth the purchase. The replacement plan doesn't seem to have any flaws and I will get this plan on all the products that it is offered on. I will also recommend this plan to everyone I know and tell them just how easy, affordable and how valuable it is.

My experience with the LG technician was great, From the error code he knew exactly what was wrong and quickly fixed it, including a replacement for a bad part. I couldn't have been more pleased. I had worried about the washer-dryer not working for weeks, so I was glad that I had finally gotten the time to call Asurion to get it fixed. Very happy with the results.

Thank you for a partial reimbursement for our blue ray. It would not connecting to Netflix and stopped working. We had to buy a new one that was compatible The app was easy to use and a decision was made promptly. Thank you once again for covering our household connections.

The process for us to help get our television replaced was extremely easy. It took just fifteen minutes to have the order in and it says that shipping will be only five to seven days! Very satisfied with everything that is offered. I would definitely recommend Asurion to all my friends, family, and co-workers!

First time using an extended warranty. Asurion operator was very helpful. Sent me a return label, I took my laptop to UPS and sent it off. They fixed my laptop and returned it very quickly. Glad I had the warranty as my laptop is almost 2 years old. Great customer service!

I turned the power on to my mixing board and no power, so I filed a claim with Asurion, and that was all of telling the my name, the product name, and what happened and no wait, I am being sent a prepaid Ups ship label and it was really that simple, I will get asurion on anything I buy that they offer insurance for.

This was one of the most easiest experiences I have had with replacement and repair. It took the long hours of going and finding or hunting for a TV. Loved the experience! From calling for service to actually selecting the tv was so smooth and hassle free. Had to call my son and give him the great news. I will be recommending to a family and friends.

The techs that I worked with were professional and helpful. When my problem couldn't be fixed, they walked me through the claims procedure and within a week I received my reimbursement. I know have replaced my printer and look forward to using it. I feel that I am protected with this policy. Thank you.

I purchased a stationary Eye Vac in October 2021 and purchased this extended warranty. The vacuum quit working today (a piece that holds the front on broke). I filed a claim this morning and was paid in full for the replacement; in lieu of an Amazon Gift Card. ($114.00). I filed the claim and was refunded in less than 5 minutes. I will purchase this protection again and highly recommend it for you.

My experience with Asurion has been great. My son plays football all year round 7 v 7 and tackle. Whenever my equipment has defects or punctures in the gloves submitting claims is fast and easy. I've had good interactions over the phone with customer service and the online process is simple.

I recently received exceptional assistance from Jo Anne regarding two damaged items I had purchased. Their professionalism, attentiveness, and willingness to go above and beyond to ensure my satisfaction were truly commendable. Thanks to their efforts, my issues were resolved promptly and efficiently. I highly recommend Jo Anne for their outstanding customer service!

Yes I would recommend a friend. This program with Verizon is definitely the best home protection program period. They have made it very simple and easy to replace your personal home products. It took less than 10 minutes to file the claim and I selected the television I wanted and it’s in the way.

It's so easy to file a claim. I couldn't be happier! I love Asurion. They cover my stuff when I purchase it and I never have to worry about anything as long as they have my merchandise in their hands, I highly recommend them to everyone I know, I know I can count on them and I know you can too! Thanks Asurion!

Great service. Mine was unfixable. They replaced it with no problems whatsoever. Service was quick and easy. Sending me new laptop for replacement. Exceeded my expectations. Should receive my laptop in a couple of days. Recommend this company to everyone. The laptop they are replacing mine with is better than the one I sent in.

My iPad screen cracked. I was leary about filing a claim thinking it wouldn’t be covered even though I have the Insurance but Asurion made it easy and simple. I filled out the claim, I was provided me a label. And within a week of dropping off the defective iPad they sent me a text asking which replacement item I wanted.

The questions were easy to answer and it had all the options of my situation as well but it was multiple choice so I HAD to pick a main problem. Overall, nice and simple to send updates about the item and hopefully I can be helped for this. I really enjoy the visuals of the site as well, not hard to locate help.

This service has saved me time and money when the unexpected electric devices decide they are done and you have to dip into savings to replace but these guys knock it out the park. Customer service and the simplicity of filing a claim to replace or repair a device is great. Thanks guys. This is still one of the only things these days I feel my money is well spent.

Asurion was definitely worth it. It was very easy to navigate and great protection for malfunctioning tech. My smart watch started malfunctioning a year after I bought it and I am glad I got Asurion protection so I can now have a replacement at no cost. I would definitely add Asurion to any tech device I buy in the future. This is the end of my review.

We purchased a tablet for our daughter and bought the extended coverage through this company. On and off button pushed in and fell inside. I filed a claim in a matter of seconds. It was all done. No hassle. Absolutely will purchase again. I recommend everyone purchased the extended coverage. If it’s this company, outstanding service.

If you purchase electronics over $200 just get the warranty. You never know what will happen but it's 2 years and they will repair anything. You don't have to worry about getting someone to do repairs and it's as simple as clicking a link, typing what's wrong with the product and how to reproduce the issue then go to a drop off point with a box.

Very easy to submit my claim. It took less than 10 minutes and I was picking out a new TV. It might be refurbished, I didn’t read all of the fine print, but it was much less expensive and much less work than having to go out and buy a new TV. I paid the $99.00 (plus tax) fee, and I will have a new TV delivered to my home in 2 days. I actually waited a day to file my claim because I didn’t want the hassle of dealing with it, as it turns out it is very easy, fast and I got another 5 inches with the new TV!

Asurion is an amazing company that provides no hassle online claims, with a quick and easy filing process. I highly recommend them to everyone. All I had to do was click a few buttons and explain the issue, and they approved the claim. I wish all companies offered the same easy claim filing process. Well worth the money to insure with Asurion!

They were supposed to deliver same day. They did not. Now when I call to see why and what's going on they tell me it won't be delivered until tomorrow. I am furious and it is unacceptable to pay for this and then not follow thru with their end of what they promise. And of course charged me 229.00 and now 3 days without phone for the GM of a business. Absolutely furious and will be looking into a better insurance to cover this. Their service sucks.

I had to get a drone repaired and Asurion made the process very easy. The website is easy to use, they kept me updated regularly on the repair status, and returned the drone quickly in like new condition. I wouldn't think of using another service. They did exactly what they said they would do. The value is well worth the price. I give Asurion my highest possible recommendation.

This was an unexpectedly great experience. I rarely ever buy extended warranties. I've found that it's often such a pain to collect when things break that it's just not worth the time and effort. I ended up buying a warranty this time because the treadmill was fairly expensive and not from a name brand. And unfortunately, as I had worried, the treadmill stopped working after a little over a year of use. I went to submit a warranty claim, expecting hours of effort. By some miracle, however, I had a gift card for the purchase price in my inbox within about 5 minutes of starting my claim. After this experience, I will not hesitate to buy an extended warranty when I replace the treadmill. After today, I now highly recommend Asurion.

The process was very smooth and took almost no time at all. I paid my $99 fee and will now have a new tv in days. They did not request the old tv, which I still have, but there’s no hassle in mailing it off somewhere. I’m very happy with the process.

The U Break I Fix store in Henderson Stephanie Street in Las Vegas is extremely friendly and very accommodating. However I did speak to a young lady - Don’t remember her name when I was submitting a claim. She was extremely rude, short with me and made me feel as a burden with my claim. I thought it was very disrespectful and I felt awful for using the services I was paying for. Other than that I had a positive experience with everyone that helped me at the store. Thank you!

I had several issues and all were completed to my satisfaction. The representative was courteous and friendly. His work was thorough. I was not aware of the program but believe it is well worth the money if you have time to wait for the program to kick in after you sign up.

Purchased an office chair two years ago. It’s been a great chair but the lean back function failed and the chair began to lean back without a lot of pressure. The warranty process couldn’t not have been easier and within three days we had a credit for a new chair. Usually you get nothing but a run around with a warranty but this was a complete opposite. They made it so simple!! Well done.

Yes, I would recommend a friend. This was a very easy process. My representative was extremely nice. I am very happy to have this service. I am very happy to have my TV replaced in a timely matter and it will be delivered which makes it easy, I would highly recommend Verizon protection service to my family and friends.

It was easy and convenient. All I had to do was fill out the form and I would recommend this service to family and friends. They give you options to to drop off at or have it picked up by UPS to make it easy. I will continue as it is a good value. I can’t wait to see how quickly I get the replacement product. Thank you very much.

I have used this company to cover all my appliances which I purchased from Home Depot. I found them to be reliable and easy to get help for repairs. I would recommend this company for coverage of my appliances. They covered my Kitchenaid, kitchen appliances as well as my washer and dryer by Samsung. The company is easy to call for services and they send the company which is specific for the appliance which needs repair.

We experienced great customer service. The technician showed up on time and got our repair done to our complete satisfaction and our washer is working great. I would recommend this warranty product to anyone purchasing a new home appliance. We will purchase a warranty again with our next home appliance purchase.

Very easy, not hard to understand, no loopholes, straightforward, quick and easy access to everything thing you need right when you need it. The website has really good design and the contrast is perfect. Quick response on the text support. I used it but the website was so easy. I figured it out on my own! Only complaint maybe add all of the stuff on the website to the app?

This was quick and easy. I’m highly satisfied with the results of my claim. Extremely quick service. Simple questions. Could not be any easier for one to answer. I would definitely be using Asurion again for other thing as far as coverage goes. Thank you so much for the help.

Really awesome service. My son had some baseball equipment that was wearing out, and we got it covered using Asurion. I would definitely recommend, 6 stars if I could rate it. Completely satisfied, super easy to use. Very quick and simple. I just love this!!!! Great job to the customer service.

Asurion made it so easy replacing my son's iPad. He's so excited get it back. The experience was super fast. They're quick with their response also. Great customer service. I'm so glad I bought the Asurion warranty for all my electronics including TV, phones, computers, anything and making it easy file a claim. Love ❤️ it. Would recommend everyone to join or make sure to get warranty.

It was hard trying to get through but as time went things got resolved. It's been since January 9th or 13th. The final process was February 21, 2024. I am thankful that I was placed with the correct staffing each time. So for seniors it should be less complicated and more easier to process etc.

I am SO glad I bought this insurance. Almost everything that can go wrong with a refrigerator has happened to this one. The product is a lemon but Asurion has kept it going since I bought it five years ago. I'm not happy that my coverage will run out in a few months.

What a great service. The process was seamless from registering the product, to file a claim, and the customer service along the way is impeccable. I was hesitant to even buy the insurance on my product but as long as Asurion is the provider I will always purchase the extra protection. I would recommend this not only to every customer but also to every retailer.

Fast and easy to file a claim! Great coverage offered for all my devices. I definitely recommend this service to everyone. I am worry free knowing that I’m just a click away if my devices fail or damage occurs. My iPad will be getting replaced thanks to Asurion. 100 percent recommended. Thank you!

Service was delivered with a sense of urgency. Thanks LG tech because you did a fantastic job. Part was on my porch next day, so were you. Never had great service like this before!!! Next time I place a service request, please make sure the same technician handles my service request. I am so surprised that I did not have to wait five days for a part to be delivered.

My Rovyvon EDC flashlight suffered damage and lost some functionality. I'm so glad I had the Asurion warranty. I filled out 4 or 5 questions online and I received a full refund in under 5 minutes.What great customer service. Asurion is awesome! I will continue to insure my future purchases.

Really liked Asurion. We got it for our microwave and the minute we had problems with the microwave, my husband called them. For a change somebody answered the phone!! We've had real bad experiences with several other companies. But one call was all it took and we got the check within 10 days.

The process was very easy and very quick. I was skeptical at first but fortunately I had nothing to worry about. The people I dealt with were friendly and courteous and did what they said they would do. If I had it to do over again I would still sign up for the plan.

When I switched to Verizon after being with AT&T for 25 years, it was time to shop around and see the best plan and valuer for my family. The additional peace of mind from the extended home warranty to other devices was a God-send. I would highly recommend Asurion’s home device protection plan for any Verizon home customer. I have always been a Fios customer and my internet speeds are blindingly fast. One small point was when I ran SpeedTest from Ookla, in Toronto at my friend's house, I was getting 600mbit/s upload/download, whereas the fastest I’ve ever seen at home with the latest FIOS router, I only get 200-300 Mbit/s. WiFi, and 985Mbit/s from Verizon router directly connected via Cat 8 Ethernet cable.

The process was much easier than I expected and way beyond my wildest dreams. It was easy. I don’t have to drags a 65 inch tv to anywhere but the trash and the replacement is going to be modern even though the tv I filed is old. I’m over the moon with this service.

Easy claim service with quick solution to repair or replace items within minutes. So far I’ve had 3 claims. 1 repair within 5 days, 1 cash payout, and 1 instant replacement. Great website claim and excellent customer service!! I'm looking forward to adding the appliance home warranty next. All purchased thru my AT&T mobile service. I no longer purchase store warranty from anyone else

My electronic item would not charge. I tried different outlets, different USB cords to no avail. Asurion took care of it under my protection plan without any hassle. The plan was well worth the money I spent for it and the quick service I received from Asurion was Outstanding. Thank you.

Filed another claim today due to a light I bought off Amazon malfunctioning. Easy to claim, have bought over a hundred warranties easy and have claimed a few over the years when needed, always has been easy. Pay good price for a warranty. Glad to be able to use it easily when needed. Thanks!

The women that I had talked to was very helpful. I had a hard time getting help the first time. The third time I called she help me with my issues. The process was good online as far as for now. I will try the online way next time she helped with knowing how to get on and do it.

Awesome, fast service, and easy replacement process with no hassles or red tape. I will definitely recommend this protection plan to others! Very pleased as this was my first time having to file a claim. I have never utilized a protection plan before so this came right on time with an unexpected failure of one of my home devices.

When I purchased my smart watch I decided to also purchase the 2 year protection plan. After I had the watch for one year I damaged the screen. Needless to say I was upset. Then I remembered that I had the plan. I filed a claim and my watch will be restored. It was very easy to file the claim. I would highly recommend purchasing the protection plan. Without the plan I would be out of a watch and I would have to purchase a new one. Don't be cheap, purchase the plan.

Great service fast response. Love the support best. Would buy it again. Easy to do to support. Love this service. Can’t say enough about the fast response time. Best protection plan. Fast service and easy to do. Love this product. Everyone should put this plan up. I love it just in case it breaks.

Great service from the representative. She was completely friendly and helpful. I usually have a hard time with claims and need the assistance. I always am amazed at how friendly everyone is from Asurion. Thank you for the help and I will be a loyal customer for as long as you are around.

Just WOW! I was not looking forward to making a claim in anticipation of it being complicated, time consuming & the whole host of difficulties that normally happens with insurance claims - there was zero difficulty, fast, simple & I’m a very happy customer beyond words actually. Definitely worth the purchase!

I haven't received my replacement yet but the claim filing process was really great! I even got reminder text when I hadn't totally completed the claim and picking my replacement. The replacement selection gave me 5 choices instead of making me get "stuck" with what someone decided to replace my TV with.

It was simple enough. I got it done in ten minutes. I hate to return anything. In fact shopping is a chore online. I like to feel the product. Now I must rely on looking closeup at stitches and remember the feel of materials. That’s why reviews are important. I’m leaving my review to help others who hesitate to buy online.

I am writing exactly what I said on previous page. Your warranty is excellent. Thank you. The product was less than I thought I was purchasing. I said if I did not purchase a warranty I would have spent over a thousand dollars to have it repaired. And this was a problem right from the start. So as I am responsible for what I write I hope the quality of your products stays or actually improves. Thank you.

I Purchased a 2-year Asurion warranty for my $4000 laptop, expecting reliable protection. When my laptop needed repairs, Asurion's system incorrectly claimed it was still under Asus' warranty. Despite multiple attempts to reach customer service at 866-551-5924 and 844-312-2165, calls were disconnected before I could speak to a representative. The repeated failure to connect with someone for help was super frustrating. This lack of direct communication and resolution has been highly disappointing, leaving me with a broken laptop and unfulfilled warranty service. Investing in this warranty resulted in no tangible support, and I strongly recommend considering other options before relying on Asurion's services.

Filed a claim on the Verizon Home Protect Plan with Asurion and the claim process was well laid out in the design and the information required was straightforward forward making the process very painless and pleasant and easy to perform. I am very pleased. I have not yet shipped the warranted item as I just completed the claim minutes ago.

Unfortunately was clumsy upon travel and banged my case on a counter hard. Screen cracked at the top, filed a claim in seconds, postage box is on the way, hope we can get it fixed and back. So far pleased with service, sorry I had to use it. Hopefully the rest goes as smooth so I can provide an update on the claim.

Great service. Second time putting in a request and they immediately replaced the TV. Not with the same model but I have 4 named brands to choose from so not much to complain about. The replacement TV gets delivered in 2 days. Fast service! They did go through some troubleshooting steps to make sure it wasn't a simple issue.

From the filing the claim to receiving my computer back the experience was superb. And so quick. My computer was a one of a kind and they fixed it within a few days and returned it to me within a week. Customer service was superb. Filing the claim was simple and they had customer service reps on phone to assist with filing a claim as well. Extremely satisfied.

I've had Asurion Home+ for about 3 years now. I've had to replace 2 iPads and repair the keys to my Macbook. The repair shop is very convenient to my house. I just drop it off and come back in a day or 2 to pick it up. The ease of service, convenience, customer service and pricing is worth it. My transactions were very seamless. The security and peace of mind of having Asurion Home+ is definitely worth it. I highly recommend getting Asurion Home+ for your tech equipment.

Asurion is about the best insurance that have ever seen. They was very quickly with getting my tablet fix in no time. About a week I had my tablet back. Thank you all so much. I would recommend to my friends and family! Keep up the good work and customer service. I highly recommended for you all to try Asurion for your needs and the insurance is very reasonable. Thanks! You all. Diane ** from Georgia. Have a great day. Amen.

I was hesitant this would pay off, but it just took a matter of a few min and my claim was accepted. I’m very pleased and satisfied with the quick response and coverage. I will purchase this plan with my future products. My daughter will be pleased to have her Christmas gift that failed her replaced. Dad pulls through again. Thanks, Asurion!

Asurion switched the account holder name back and forth and gave unacceptable excuses of denying my claims. Before buying home protect program, they told me it covers all electronic devices, when I claimed in December & January - was covered, but the same item for not acceptable excuse reclaimed told me not cover. Review department was changed the denial reason left and right nonstop and ask customer to reclaim again and again. It is very obvious cheating business. When you called & talked to higher level, it is also useless. It is obviously want to take monthly premium. I already cancelled ATT Mobility with Asurion, next to cancel is Home Protect. Cheating company.

Awesome. Thank you. Deeply appreciate. My son's gonna be very happy that he has a TV to watch his VeggieTales and our church. Thank you so much. I will have to tell my friends and family about Asurion how fast and quick you guys get things done. Thank you. Couldn't be more happier and I have a few family friends that can't wait to get on Asurion.

This has been the greatest protection plan that I’ve ever had for all of my home electronics! The process is simple, easy, and hassle free! So far I have had 2 of my electronics to stop operating properly and both issues were resolved as soon as I put in my claim! My television stopped working and I was able to get a brand new one scheduled to be delivered within 2 days! Awesome service!

Peter from Sat Way Inc. through Asurion went above and beyond in installing/setting up our T.V. Much appreciated. Without Peter I am not sure how we could have installed our T.V. Peter is very knowledgeable and helpful. Peter took all the safety procedures to install the T.V when we have small kids walking around.

I'm extremely satisfied with Asurion Warranty. I bought Samsung TV from Costco 3 years ago with extended warranty for $59. 3 weeks ago I couldn't turn it on. I called the Asurion. The technician came to my house and replaced the TV LCD screen 2 weeks later. It's worth it to buy extended warranty.

We've made use of our Asurion home plus warranty several times and have had a great experience. Easy to enter a claim, quick responses, and not a lot of trouble. Most recently, our TV died and while I expected a long and drawn out process of repair techs coming and going, we received an option for a replacement immediately. Very happy with everything so far!

Quick and easy. I really expected my coffee maker to last longer than this. I don't think I will invest so much in a expresso machine again. They sell more simple better milk frothers online. It is good I return it because it was getting dangerous to use. First its pressure went then it began to overheat really bad.

Yes it was quite easy. Hope the return goes well. Love the product. I have already been complimented. Always get insurance on your products. It truly makes a difference when things become difficult or you are dissatisfied with your purchase. I normally get insurance but this, will be my first experience with submitting a CLAIM.

Asurion works really good at maintaining and upkeeping records. Just make sure everything is working before the tech leaves. I had a filter repaired and the ice machine we were told was start up in 72 hours but it didn't... Giving them a call again, but overall I am satisfied currently.

It was nice to pay for an insurance plan that actually worked and truly was zero money out-of-pocket. Our tech Francisco was so easy to work with and it was a great experience. I will most likely buy Asurion plans for any major purchase. I do moving forward. If you’re on the fence of whether or not these plans work, then take this as a recommendation.

Very easy to reach an agent via chat or phone. Every agent I spoke with was very helpful and professional. I felt they really wanted to help resolve my issue to my satisfaction - which they did. Once the claim was reviewed and approved, my reimbursement was promptly mailed.

Bought a humidifier and also bought the extended warranty from Asurion. The humidifier quit working after 1 year so they are refunding my money. I will definitely buy an extended warranty from Asurion again, great company. Very pleased how fast they got back to me on this issue. I definitely recommend this company.

Was able to quickly get the iPad replaced for my visually disabled housemate since there was damage beyond the glass screen. Staff was helpful and knowledgeable on the process when I brought it in and I was kept informed on the process. I am overall pleased with the results and will continue using this service.

Excellent customer service and extremely satisfied with the resolution of our claim. Process is easy. My claim was processed immediately and refunded our expense. My family uses this and this was my first time to use it myself. Highly recommend purchasing warranties from Asurion. They will treat you well and take care of your needs. Warranties are rarely a bad idea. We are very thankful for Asurion.

Enjoyed these tremendously. Got a four year warranty. Worth the extra cost. When applied the warranty received immediate response from the manufacturer. Thank you. I would recommend this product to anyone who loves lights and roses. I enjoy all of my solar lights. My family says that I am obsessed with all solar lights.

Extremely easy and didn't have any problems at all. Our TV stopped working and they troubleshot the problem. But with no avail it just wouldn't work. Within 3 days we will have a brand new replacement. We still will keep this insurance because of the ease and non problematic process. I plan to keep this in case anything else goes out in the future.

Our experience with Asurion and AAT Home Tech Protect was awesome from start to end. Filing the claim was so simple. We did it over the phone. Took the item to uBreakiFix. They ordered parts and tried to fix it but no success. Asurion next helped us with a replacement and we are happy with the replacement. Thank you Asurion.

The protection plan relieves the stress of repairing your home electronics. The website is easy to file a claim. If you do have any trouble, you can contact a live person to assist as opposed to having to deal with computerized assistance. I truly appreciate that. And, they will sit on the phone with you to ensure that you complete your claim correctly. I truly love that service!!

To be completely honest I am practically computer illiterate. They made it so easy to return the product to have the screen fixed. The entire thing was done online on my phone. It was very easy even for someone with no computer skills whatsoever. They do a great job. I have insurance with them on several items I've purchased. I would absolutely recommend Asurion!

It was very easy for me to file my insurance claim. I bought the insurance about a year or so ago for my daughter’s tablet. I thought I would have to go through hoops and that it would take up most of my time but, to my surprise, it took me only about two minutes.

Our service representative, Michael was terrific, he kept me informed during the service visits. Troubleshooting isn't always easy, so we worked together during the Troubleshooting process which was directed by our service representative, Michael. I strongly recommend Asurion for equipment service insurance. Hopefully the issue with our LG Dryer has been corrected but if not I have Asurion Appliance Insurance which I can rely on for any further issues that may come up in the future. With all the built-in electronics in appliances these days, you need to have appliance insurance.

Asurion stands true to their policies. Repairs and replacements are painless and satisfying! Quick turnaround time with repairs and replacements. Results received in less than the promised time. The technicians and customer representatives are friendly, and mannerly listening to you before responding. I have dealt with other warranty companies, but Asurion lets you know before paying your copay if the item is covered or not.

My electric blanket shorted out and was giving me free shock treatment. The cord pile out due to the connection came apart which failed and shorted out! Had to file a claim to get it replaced. Thought it was going to be like pulling teeth, but the process went easy! Thank you for making it easy!

This was the best experience I’ve ever had with a service company. They deserve 5 stars as they are extremely knowledgeable and efficient. The cost for the contract is very reasonable and it was only a matter of a couple days before the work was completed. In fact the technician had even to the best of his ability diagnosed the problem and had the part delivered to my house the morning of the day he was scheduled to be there. I highly recommend them.

I had amazing service with getting a replacement, it didn't take very long and I felt like my needs were valued. Customer service was amazing and my representative was nice and wanted to resolve my issue. I'm so happy to have had service at a time when I really needed it. Not everyday would you expect that something would happen to an item you have in your home but having insurance sure helps when you least expect it.

Thank goodness, I purchased the Warranty, very easy to apply starting a new claim and very responsive. I submitted my new claim and within several minutes got a response from the company saying they reimbursing me. Will continue to purchase from this Asurion insurance company on all future Amazon.com purchases

Asurion always keeps a positive attitude while providing awesome customer service. I highly recommend becoming a member of their home + program. It is outstanding and worth every dollar. The tech assistance employees are not only great at their job but also personable and reliable often times having a fantastic sense of humor making whatever issue you are facing seem possible to get through. Thank you Asurion!

These people at Asurion are Awesome! You you will not go wrong with this coverage they offer, seriously! They have free software repairs at all their stores, will install all your home tech, and make sure it's correct, and if it breaks down or an accident happens... that's covered too. They will replace it or pay you for what it's worth. Almost made the whole process painless. They have saved me over two thousand dollars. Just Awesome.

I had an LG tv that went out, I Filed a claim, it was handled in a timely manner, wish it was a little faster, but overall I had a great experience. I hopefully will never have another claim, but if I do, I'm confident that it will be taken care of by Asurion. Thank you for taking care of all my needs.

Asurion was great to work with, and I was fortunate to have insurance with them. They completed my claim within 24 hours and replaced my broken television with an updated version. I will continue to keep Asurion insurance for all of my electronics. I recommend this to everyone that is on a tight budget.

Asurion was very easy to work with. The representative was professional, friendly and efficient. The technician AJ was amazing. He went through the washer completely, but when he heard how it filled, he told me, "It's not your washer; it's the pressure coming in. Before I go let me check the pressure coming into your home, please ". He actually caught a problem that would have cost us thousands of dollars. Our house pressure regulator was starting to fail; the pressure was fluctuating between 50 psi (safe) and 110 psi! Thank you Asurion and AG with LG. Thank you Home Depot for standing behind your warranty. Paul and Robin

Service was very fast and professional. Tech knew exactly what the problem was and was able to fix it. Tech was also very friendly and knowledgeable and treated my home with respect. The part was ordered and received before scheduled appointment. Everyone was easy to communicate with and understood exactly what was needed to resolve the problem. I would definitely recommend. They are the best at what they do.

I had a really good experience. No problem. Will use them again. I have used these plans on everything I order from ear phone to sound bar for my tv's. I don't know what else to say. My ear piece stop working before the warrant ended which is good for me. I was really worried that I missed the window for the warranty. I was lucky and very pleased.

Very smooth process. Very pleased. I would highly recommend. Fully automated which makes it easier. If you use this warranty you will be pleased. I was very doubtful upon purchasing but I gave it a try. I'm very pleased and would recommend. I wasn't really expecting the $107 service fee though. Maybe you can lower that.

Filing a claim with Asurion is so easy! I've had Home+ coverage for 2 years. This is the 2nd time I've needed help, and Asurion knocked it out of the park both times. The 1st time I used my plan, I walked into a uBreakiFix store with my laptop. I had spilled water on it. I left my computer with Brandon and it was ready for pick-up later that day!

My family has had Asurion services for a couple years and have always kept our subscription with the service active 'cause you just never know when you'll need it...We never had to use this service until recently... This was an excellent experience and overall smart way of handling our warranty claim.

Asurion protection services provided me with excellent customer care and prompt resolution of my issue. I was able to get a refund of the price of the damaged device within a few days, without any hassle or extra cost. Asurion protection plan is a worthwhile investment for anyone who values their devices and wants to avoid stress and frustration. I strongly endorse Asurion as a reliable and professional service provider.

The claim was extremely easy to file, and the web site was equally user friendly. This was a very simple process. Great web site design. I look forward to a fast response based on the time spent to submit the claim. I also look forward to being able to have a working drill once again!

The best part of the Asurion insurance was the way that Staples partnered with Asurion with support services. Imagine this: you have a faulty printer experience and a real HUMAN BEING is at your elbow to help you start your claim and even hold your printer while the insurance company processes the claim! Are you giddy with joy? You should be. Staples has real human beings at the ready to help you. The Asurion/Staples partnership is a real winning formula.

Amazing service all the way around, the automated service helps you along the way, set up a time with their partners at ubreakifix who made it simple along the way and a short time later after diagnosis had a solution. May take some time but patience is key with any great service.

Every time I have had a claim I'm always helped by professional, understanding people. The process in filing the claim is easy and It's not complicated. It's also pretty fast like less than 15 minutes at least for my claim and they know accidents happen so they're pretty good at giving you some peace of mind.

I have had a great experience. Thus far with this company I had one service completed. The service person was very friendly, on time, professional and knowledgeable. He completed the service within the time frame quoted. My expectations were met. As stated, I would recommend Asurion to others. Thank you for a job well done!

My phone was not charging. I called Asurion and they said my insurance would provide another phone for free over the phone. They came to my house with another phone and the person said there would be no charge, it was free. I got my bill with a charge of 275$. The person lied to me over the phone and the in person also lied to me. This insurance is worthless!!!

I really like the playpen. It's cute and roomy for my 1yr old. The only problem was the plastic connection pieces, they cracked. It was pretty easy to file the claim using my Asurion insurance. I'm very glad to have that security. They resolved the problem easily and quickly with an e-card reimbursement. I'm very appreciative.

I am very angry and furious about what has happened, I sent them my son's Oculus Quest 2, which has the black screen and not working at all! Today we received it, supposedly repaired and my son was very happy, When he turned it on, it was the same as when we had sent it for repair with the black screen! He started to cry, Seeing this I felt angry and frustrated, I called Asurion to tell them what was happening and their only response was, Send it to us again and we will repair it!

It has been so easy to submit a claim. Asurion has been a life saver, it fixed my tablet and it was simple and fast, I love it and will continue to keep insurance as long as I am able. It’s worth every penny for a lower cost. Thank you for staying in business.

Extremely easy to file a claim. I was a little confused on what picture to give. Of course they want to see the damage done, and there is a place for the model number. Still easy to file and I would recommend using Asurion. (Depending on how they handle my claim haha).

I love my plan, I was able to replace a TV that had some sofware problems, the proccess was very smooth, fast, and the two customer representatives had a answer to all my questions. Only one call was enough to get to a final resolution, the first representative even follow up with me to made sure everything was ok, glad this was very easy, 5 stars and very recommended for electronics.

Super happy with the gentlemen both actually one from Verizon and one from Asurion helps me each step of the way. I assumed people were coming to the house to repair and they chose to replace I chose the TV and done. Thank you so much. It was very helpful. Everyone involved was very helpful, the gentlemen were so nice - you definitely do not find great customer service these days! Sorry I am bad with names!

Amazing, I had no trouble at all in filing my replacement claim. This was a very efficient and professional way to advertise as well. Thank you so much for all you have done for me. It was a smooth process that took almost no time at all with no hiccups during the procedure.

The technician was knowledgeable enough to understand the problem in a moment he looked at the screen. There was debate between me and my kids about whether the TV has a problem or not. But after comparing with our other TV, my daughter agreed that our LG TV's picture is dull, and a bit darker and bluish. So I called Asurion. The phone agent asked me to do few things, like power off, press the power button for 10 seconds etc. I knew it not gonna work and finally she assigned this for a real repair. Within 2 days a technician came and he knew right away that the it was a problem with the backlight. He had to pickup the TV and return in a week. Boom, the TV is now working like new!

I enjoy how easy it was to file a claim with no hassle, I love the results, and I most definitely will recommended to my friends and family, it took less than three days for someone to get back with me on my claim and everything about the claim was enjoyable and I most definitely will share it with everyone I know. Thank you very much.

I had a great experience. Great customer service. Everything was Explained to me. Will recommend Asurion insurance if you have a computer or laptop. Therefore, I had to have a replace laptop because the technician was not able to fix it. The process to obtain a new replacement was very easy. Within less than 48 hours I received an email to purchase the replace laptop.

Great service and prompt customer replies. Filing a claim a little difficult but once established - easy. Would recommend to friends and family. Would rather go into a live in-person store for serial numbers and model numbers hard to see. Hard to believe until you are in the claim what great service rendered.

So far this is the first claim I’ve ever had to make on any product that I have under this platform and I was very happy with the process. The process step was very easy did not take long at all and right at the end everything seem to work out just as I hoped it would.

So glad I purchased this plan. When my merchandise broke it was so easy to submit a claim and I was approved right away. Love this company. Never had a problem with them, great company. I WILL ALWAYS USE THIS COMPANY AS THEY HAVE NEVER LET ME DOWN. ALWAYS WILLING TO HELP FIX, REPLACE OR REIMBURSE!

Asurion home tech program is the very best. My kids broke the tv and I wasn’t sure how to get them another one but this home tech protection plan is very great for a working mom like me. It was super easy. They didn’t give me a hard time like most insurance companies so yes please everybody. It’s worth it. Very worth it for about 30 extra bucks a month.

Great experience filing a claim. Auto population of product was a little cumbersome. I had to exit the claim area to type product information and brand information and was prompted to start from the beginning. It didn’t take much to correct, so overall the experience was still very good. Thank you again.

Yes the warranty is great and easy to use. I was able to put it in and go to UPS and send my glove back, after it was scanned in I received an email with e-check to use at where I bought it!! I have bought this warranty many times and it is worth your money

Remarkably, I had a such a good experience with an insurance company that I'm posting about it. No kinda can't believe it myself. It was for a chair protection plan from Staples. They processed the claim within 48 hours which is a remarkably fast turn around time. I think I will use Asurion the next time I have an option at Staples.

I recently had to file a claim for a coffee maker that stopped working. This was absolutely by far the easiest claims process I have ever experienced. Called the claims number on policy to begin the process. I was sent a return label so I could return the item with no cost to me. And as soon as they received notification that the item was shipped with the return label, I received an email asking how I wanted my refund sent and within 24 hours every penny I paid for the original purchase - including shipping - was back in my account.

The equipment I added the protection plan to plays an important role in my overall work productivity. After submitting a claim, Asurion responded in a quick, efficient, and professional manner. I highly recommend that you add this affordable coverage to your equipment give you a sound peace of mind, and help you carry on after an unfortunate issue occurs.

Great customer service, fast, friendly and easy to file a claim and great communication during the whole process, the prices are affordable, they keep you posted during the whole process, they are always available during business hours, stands behind their services every time. They will even file more than one claim at a time for you.

It is so worth buying the warranty plan from Asurion when purchasing a printer… I had a problem with my printer late 2022 and it was replaced with an E-gift card from Asurion after they checked it out once they received it from me… And then a problem happened with my new printer and apparently I found out that the printer had a malfunction error when I called and once it was shipped I received an E-gift card again immediately this time so I was able to replace my printer…As I love HP printers I bought another one which was on sale and with the 4 year warranty I purchased again I still have $3 something left in my E-gift card…I would NEVER buy any electronic equipment w/o purchasing a warranty ~ it is worth EVERY penny… Thanks Asurion for ALWAYS being there for me… Linda

Asurion is a scam. I paid for a replacement phone; now they say my claim is unable to be processed. I am without a phone and they say I cannot cancel the claim even though nothing is being done for it. I have spent 8 hours so far fighting with their website and making calls to speak to various representatives - so now they have stolen my money, and more importantly, my time. Absolutely absurd. It was a mistake to trust them with replacing my lost phone.

I’ve needed help with technology a few times, and I’m pleased with Asurion, because if you can get help, they send you to the right place to fix your device, or tell you straight away if the item is covered or isn’t. Like some months ago, I had gotten this coverage, and I was unaware that I had to wait, and a hard drive gave up on me a few days before the 1st month, I wasn’t covered under it, and that is how it should be, straight to the point with an easy and comprehensive explanation.

It is stress free to have Asurion home tech insurance. It solved problem quickly and stress free. It is just a call away. I am very pleased I am getting my replacement I picked out of 4 options. I am so excited getting my new PC. Thanks to Asurion a lot. I saved a lot of money to choose Asurion.

I'm extremely satisfied with your services. The turnaround around is better than my last experience. I am recommending these services to my friends and family. Keep up the good work and I will promote your services. I believe it is worth the price that you are asking. I was a little bit skeptical at first but I am pleased. Thank you.

I absolutely trust doing business with Asurion!! You will be amazed of their excellent customer service. They replaced my television, ask and verified ownership questions and approved it within minutes. Definitely exceeded my expectations. I absolutely trust doing business with Asurion!! You will be amazed of their excellent customer service.

Dropped my 5 yr old iPad on a sharp object & broke the screen.. online estimates were 225 plus. I paid 100.00 for a new iPad. Also they gave my good understandable computer support. I’ve had them for 2 years and this is the first time to file a claim. My 2 laptop computers are 8 yrs old.. this could be a better deal down the road.

I have a razor phone. I dropped the phone and cracked the screen. I filed insurance claim a refurbished phone was sent. A month later I opened the phone and it cracked the screen. This is obviously a defective repair. No screen should crack when opening it. They sent a refurbished phone not properly repaired. When I called I spoke to 3 agents in the Philippines. Each one read a script verbatim. I was told to file another claim at $100 to get another refurbished phone. That their devices were only guaranteed for 7 days. I asked to speak with a supervisor in the USA. This was not an option. I received no help. What a racket this insurance is. At this rate I'll pay $1200 a year for refurbished phones. I'm very disappointed.

I actually love working with the Asurion on my Claims. I feel like the deductibles are a little high, but honestly, you can’t beat it for the options they provide. The representative Jessica helped me tonight and she was a gigantic help. She fixed all of my account information and stayed on the phone with me to be sure I filed my claim correctly.!

Great experience. Informative throughout the process and the work was completed much faster than I had anticipated. There is not one thing I would change about my repair. From intake to completion I was very satisfied. I would highly recommend this company to anyone that needs to have a warranty on their products.

The process of submitting a claim from beginning to end was amazing! I would definitely recommend this insurance to everyone!! The online process along with the customer service that I was provided made this process painless. The customer service representative when I called was amazing. I thought the process would be long but it was easy and the deductible was fair.

I was sure happy to have purchased an extended warranty! The process was very easy. I will purchase another shredder for my home office as soon as I get my gift card. No worries with Asurion!! Shredders are sure important for security reasons. I'd hate to see someone digging through my trash.

Would have like it to be local but you supplied box and label. So my hope it will be just as easy as taking it in the repair shop locally. The claim process was easy to read and follow. I am looking forward to it being an easy transformation sending it in and getting it repaired.

Got a bad ass limited edition phone replaced for free. No service charge or anything. I definitely recommend always getting the 2 year coverage if you are shopping on Backmarket. I always do and am extremely happy I finally got to use it and it worked so well.

Happy to be getting a new TV. It’s not here yet but on its way. I will refer this out to my friends and family. Took me 3 times to submit my claim but I got the customer service that help me to do it again and again but I got.

Asurion was the best decision I made to cover my electronics! My TV died & was past warranty & Asurion made it easy to cover & replace! My 75” TV just turned off & wouldn’t turn back on fully with a weird clicking like it wanted to turn on but couldn’t. Asurion is the way to go! Best plán & money could buy!

The technician came in on time and check what was wrong with the washer and dryer. He had to order parts for both washer and dryer so then called back to install. He was very professional to call back to scheduled a time to install and got the job done. Very pleased. I am very happy we got this protection plan. This helps especially when both washer and dryer give out. It’s good to know you're covered and don’t have to know about it.

Pretty good. I just wish I didn't have to mail back my malfunctioning product. I thank God I got the insurance on it at purchase! I'm glad I'm getting my money back! Thank you for making this whole experience easier! Now I must return the stuff which stinks but I'll pack it.! I needed my ring light. I'm a Youtuber. So if you want fancy or expensive equipment please get some Asurion insurance! It's worth the price!