DISH Network Reviews

I just called Dish to reduce my bill. I might as well talk to a 2 year old. These idiots rather lose me than match my Son's bill, who has the service now for 6 years, so not a new customer. They raised my bill over $40.00 in the last two years. My Son is paying $30.00 less than me and he has two more Joeys. The exact package and everything else is the same. This company doesn't make any sense at all. They would rather lose me than just charge me a fair price. So be it, bye Dish!

I signed up for Dish Network six months ago, and was guaranteed my monthly sevice charge would not increase for three years. My monthly bill went up. When I spoke with the customer service agent who spoke broken English she said, "So sorry you misunderstood," what was to misunderstand. MY BILL WENT UP AFER SIX MONTHS.

Recently Dish Network had a HUGE service interruption which looks to be a ransomware attack. This lasted for over a month and customer service was down for 6 weeks. I finally reached customer service today and they offered me $5 for my inconvenience. Who knows what information of mine is now in some hacker's hands. I have been a Dish customer for 20 years and pay $170 per month and they offer me 5 bucks. I will be canceling my service when my current contract expires at the end of this month and urge anyone reading this to stay far away from this company.

I called 2 months ago to cancel an account for a deceased member of my family. We were owed a credit & never received it. I’ve called customer service numerous times but have been unable to get through. This is the absolute worst company I’ve ever dealt with. Do not use this company!!

I signed up for Dish Tv only because I received a pre approved offer for a $500 MasterCard if I signed 2 year contract (that was in January). Have had service issues and also the promised MasterCard never materialized. When I called customer service I was on hold for over 45 minutes the first attempt and then disconnected when I complained. Then in February to March their systems were down and could not obtain any information. Today I tried online to file a complaint only to receive a message that they are having technical difficulties.

We pay about $87 per month for basic satellite TV service from DISH. This includes an extra $10 per month or $120 per year for service calls. On March 30, mid PM our TV quit, with a message to not call for service as service would be restored shortly. The next day - No Service - with a message for self-fix involving checking power cables, checking antenna, disconnect then restore power, all to avoid a service call. Everything that was advised was performed with the exception of antenna inspection because it was above freezing and no snow & no tree branches were obstructing antenna. It was dark & any inspection would involve a strong beam light source. The DISH service number was displayed 800-333-3474 - I called.

We recently put a pause on our Dish TV. On returning home the pause was still on, as we expected. However, we were able to get a few unwanted channels. -?- I called to get the pause removed. After being on the phone well over an hour, I spoke with someone who told me that she had removed the pause. We still were not able to get our regular channels. She had us resetting the TV. I might mention that we have the $10 a mo. service plan because we do not do TV repairs/resets, etc. well. It was 11:30 at night.

Never in my life have I been so frustrated with a network. For the last week we've had no cable channels available. The wifi connection to the tv have not been going through. (The wifi isn't the problem. Our wifi is quite amazing.) We cannot use our own tvs! At first I fixed the tvs a few times but this time it completely locked me out. I'm truly thinking of going back to Suddenlink. They trick for a month or two then they start messing with your stuff. I've been on hold half an hour (still on hold while I write this) and no answer. Most definitely switching plans. DO NOT GET THIS NETWORK!

I fighting with them. They keep saying I’m a month behind but I paid my cable every month. I just paid 186. Now I have to pay another 186 April 6th and they said my bill is due 23rd then it’s due the 6th then I get an email saying my bill is due the 12th. They don’t make sense and they don’t explain themselves and they don’t even try to help you out. They just kept saying I didn’t pay my bill even tho my bank statements says something else. So either they don’t know what they're doing or they took my money. I waited forever on the phone to get nowhere. I just wasted my time. Worse company ever.

I've been trying to cancel my account since January 2023. I called at the end of February for cancellation but there was recorded message regarding some issues they were experiencing, so there was no way to access a representative. I stayed on the phone for 2 hours on 3/27/23 to cancel my account. One person answered after long wait and told me she will transfer me to cancellation department (not sure if there is such a department or it is just another excuse to charge me for another month). Another hour since the promise of transfer and still not able to talk to anyone. Do not sign up with DISH unless you agree to remain with them forever.

Ever since they had the security breach on February 23, I have had the worst service ever! Seriously and honestly every show I try to watch I could watch 30 seconds of it, then it goes out, and then it comes back on. This service continues like that for the whole duration I have my TV set on. I have made multiple calls about this issue. It doesn’t matter what show I’m watching doesn’t matter what channel I’m watching it happens the whole time. Every time I call they always apologize, they say they can send a technician out, but I have yet to see a technician after a month of being told this. I have asked for a credit on my bill for a month's worth of destruction. They say their systems are still down and they cannot do that. However they have no problems taking my monthly payment out of automatic enrollment. Seriously, how long does it take to fix a security breach in this day and age? Good news, I just had an awsome technician come out and he took care of the WHOLE issue in less than 30 minutes. Technicians are great. The behind the scenes DISH people are terrible!

Can’t pay my bill, their ** is always down, then I told them I wanted to pay balance and cancel they said they were unable to. Of course, then some dry Kim ** gets on and starts talking in some ** language… simple, biggest scam piece of **!

When I signed up almost 2 years ago I was promised all local channels in Miami. Well guess what???? Not true, they had some contract issue with the local FOX channel, WSVN and it never was resolved. And the Super Bowl was on that channel this year, so don't get me started on that. My Netflix never had so many issues until I had DISH installed. Movies freeze in the middle and I have reset my receivers at least one time or more every week. I am going back to DIRECTV for sure....

I will start off by saying I am aware that DISH Network was hacked recently. The service and treatment to follow is beyond belief. I have been with DISH for 11 years. When the attack occurred, customers were told their service would not be interrupted. Well that was not correct. My service was, in fact, shut off during the period of time we were assured it would not be. I could not go online to pay my bill because I had to have an account number to do so.

Any idea as to how I can get OUT of Dish TV. They lied, they never gave me the promised gift card, they never let me watch local channels and they never answered phone (2 hr min wait) or emails (421 ahead of me. IT HAS BEEN 5 MONTHS W/O SERVICE BUT I HAVE BEEN BILLED OVER $700.

I have been a Customer for the last 15 years. Recently they took away 2 of my local channels. My bill has gone from $75.00; last month to $107.00 this month. Trying to contact them is nearly impossible. And when you do, they can't help you. Customer Service is literally nonexistent. I am seriously thinking of changing my service. Consumers Beware of DISH Network.

I have been calling the company for three months. The first two the call disconnected. The last month they put you on hold. I was on hold for 4 hours when I hung up. The service is not working. We are trying to get it fixed. Now we want to cancel. There is nowhere to cancel!!!!

This a summary of my communication with Dish this morning. Only by Chat because the wait time is between 50 - 80 minutes (as it has been for the past week). On 3/15/2023 I made contact with Dish to attempt to resolve a billing question. On 3/16/2023 I spoke with a CS agent and was they were unable to cancel my service due to a system failure. I explained I understood, but DO NOT charge my credit card. On 3/20/2023, I waited 1hr. 33 minutes to speak with an agent to confirm you should not charge my credit card and received a report #**. Today I learned you did in fact charge my credit card for services I have been attempting to cancel for over a week.

After being on, hold for 50 minutes, a person answered and asked how she could help me, and I told her I wanted to close my account. She said, "OK I’ll have to transfer you to that department." She transferred me to a gentleman that seemed pleasant enough at first. He had asked me what I was calling for and I told him also that I was closing my account. He then began to question me as to why I was canceling my account and I told him I was moving and there was already TV at my son's house so I didn’t need any TV service.

Yesterday on the phone an hour waiting for IT then spent another hr with them and he made the issue worse. Scheduled someone to come out same day but couldn't give give time frame. I called off work to be there cause he said if I missed them I would have to call back to reschedule. Needless to way no one showed up so called again last night and the wait time was over 300 minutes so I did the save your place in line and they would call back. Well they called at 6:30 in the morning on a Saturday! So now I have been on the phone holding for 2 hrs so far!! Don't get Dish!!! Poor service and communication!!!

Placed a number of calls to Dish customer service and each time hold queue always says a hold time of over an hour! After getting hung up on while holding a number of times I finally reach a person after waiting on hold for over 61 minutes, just like the prompter said, funny how they time it exactly. Then after finally speaking to a representative I was told I could not be helped to cancel my service but I could be put in another hold queue or try calling back another time? We have been attempting to call and log into website app and have been unable for a couple weeks now. Our final resolve was to disconnect all the Dish devices and not make any further payment and maybe they will get the hint?

Today I was on hold for 4 and 1/2 hours. Only for them to tell me the server is down so they can not return the money they owe me. The bill I received will cont. and they expect to be paid even though I do not owe them anything at this time. Their server can still send bills... It just can't tell them that they owe me or allow them to give my money back. I asked for a supervisor and their rep. refused me.

On 2/22/23 per their website DISH was hacked it took them 5 days to realize this problem. I have been trying to pay my bill since 2/22/23 but unable to. I have texted, email, message on Messenger and called (Waited on hold for over 2 hours to be told wrong department then transferred to another another. Waited on hold again for 1.5 hours for someone to pick up and hang up). Messenger someone name Alma R told me I had to wait for my paper bill which I haven't had a paper bill in 14 years, then proceeded to tell me how they have hired new people to work in the call center (but it's still over a 3+ hour wait for no help). Unless you have a paper bill they can't help you and then tell you not their problem if you don't have your account number and hand up. Worse customer service ever.

If I could give them negative stars I would. They sent a tech out to set up our new service and he left before our receivers were activated and I was told they would be activated by the end of the day. 9 days later I still have no service and can't even use my old service anymore. I call them and they put me on hold forever. I connect to the chat and after waiting 4 hours to get a tech to fix my problem they tell me they can't do anything and I was hung up on. If I could tear this crap out myself I would. The customer service rep on the chat couldn't even cancel my service. Do NOT do business with them.

It's been weeks now that Dish has locked us out of paying our bill on the app, call CS to pay only to have the call dropped after prompts. Their only social media answer is they'll be sending out bills in March with acct #'s so we can pay bills then today they shut off service for non-payment. I can bet they'll charge another fee for late payment & yet another to reconnect. Time to find another provider. I'd give zero stars if I could.

We signed up for Dish Network in November 2022, shortly after that Dish had contract issues with a local TV station. It is now March and still do not have our local station. Called Dish customer service number (**) and they had a recording stating "due to large call volume we cannot take your call." Then my call was disconnected. Once account is set up there is very little customer support, we gave up on an issue with the voice command button not working, only to be told that a service ticket would be opened to address the issue. Not happy with Dish!

I lost channels. Only had options to pay for channels. Called DISH (Malaysia), can’t call anyone local. Waited on hold for 2 hrs before I talked with someone. She did a great job at script reading but was very little help. Worst service ever.

Horrible. They're very deceptive. I will never recommend them to anyone anywhere. Beware of them abusing their elderly customers. They are a shady company. They use non American customer services who are trained to lie and coerce people unt

Dish's overall performance and customer support is increasingly unsatisfactory. The price goes up, and the service leaves a lot to be desired. Lost NBC affiliate 2-3 months ago and Dish has not provided any info nor has it substituted an alternate. Live in rural area with few alternative providers.

DISH has the worst customer service. English is not their first language, thus very hard to understand. On ‘hold’ for 29 minutes. All they do is READ from a list of common fixes. Most do not work. Save your $$ and look elsewhere.

They told I would be getting the NBA Network and the team I watch is always block. No ABC network. All the channels I watch is not on the Dish Network so I’m paying for nothing and they won’t let me cancel it.

Dish is the most corrupt company you will ever deal with. The technician stole my antenna coax cable going from the downstairs to the upstairs to avoid running a dish cable. They left the cabling from the disk to my home mostly uncovered. They attempted to continue charging me a monthly fee after the contract was terminated. Their customer service is poor to non-existent. A little thunderstorm will totally disrupt your reception. I have had a primary receiver and a joey malfunction. If you desire unreliable service for an overpriced product, dish is your company. I have had cable and direct TV in the past and both are leaps and bounds better than dish. Stay away from this company.

I have had Dish Network for about a month now and it is the most unreliable service I have ever had. Receivers have to be reset 3 to 4 times per week. Remotes have to be reprogrammed once a week. Their website is constantly down and when it is you can't even contact customer service. They have a recording that says they are working on it and disconnects you. What if I am calling about something else? Right now their site cannot communicate with ESPN.com to watch basketball games. I don't think the savings was worth the change from DirecTV. I am hoping they will let me out of my contract when I can finally contact someone there.

For 3 freaking days their customer service has been down. I need to pay our bill. About to quit Dish and go elsewhere!!! Can't get online and can't get through on the phone 3 days now is ridiculous so goodbye Dish Network

We have had a twenty plus year negative experience with Dish. We had no less than 5 702 receivers replaced and each time we got a hassle to pay fees for the replacement receiver when we were paying a monthly maintenance fee already. Last year 2022 we were told the 700 series receiver was discontinued and we would have to go with a hopper replacement. This required a new contract and unfortunately we live in rural area and had no other options. Immediately our bills from dish were $30.00 higher than we were told when we regrettably signed the contract. We had to constantly negotiate to get billing down as they claim 120 channels but all but local channels are repeats of repeats that are of no interest.

I've been with Dish for 20+ years. I've always been treated right. Pricing has always been competitive and fair. What few times I've needed a service tech, it's been awesome how courteous and Prompt they've been. I've never had issues with programming either. Overall they are a top notch, high quality company that I appreciate!!

We have been with the company for over 11 years. Throughout the time we had to fight with the company for raising our prices regularly. In order to enjoy the temporary discount (for example, $5 off per month for signing on autopay, we had to agree to use their service 2 years. If you decide to cancel before the 2 years commitment period is over they charge you a $10/month for unused periods. I think the company is desperate to get revenues. Overall a very bad policy on Dish side. I will never use their service again.

I had the typical two year agreement with this company and they did not honor it!? I called to cancel after two years of pretty decent service and was lied to.. They said at the time of my first call that I did not need to return equipment because I had met the contract agreement of two years of service. Well they talked me into a five dollar a month deal where they keep my account open should I change my mind; I was experiencing some hard times and should have put my foot down and disconnected! Again my first call with them and they explained that I did not to return the equipment!!

I had an install for 6 TVs. 5 are not functioning where the TV remote will not coincide with the TV, therefore TV will not turn on, and or channels can not change, The voice control on all TVs is not responding. To get it repaired to contact an LIVE agent is almost impossible, after one hour, I had an agent who would schedule to have someone come in THREE (3) days. NO TV and the installation was extremely poor. DO NOT GO TO DISH. I will cancel that service. I made a BIG MISTAKE.

DO NOT and I repeat DO NOT go to Dish Network for your cable services. They are the worse. I lost signal every day from the time it was installed. Called customer service every day. All they could say “we are sorry for the inconvenience”. Then I would lose the volume nothing to do with my TV. Channels were cancelled and then I lost service right when the NFL playoffs began. Placed a complaint with Better Business Bureau which led to calls with the CO headquarters. Which this person from CO tells us that a technician would be out in 10 days. 10 days is a long time to go with no service.

I have the Hopper Blockbuster, a Super Joey and 2 regular Joeys in four different rooms and they all shut off at least once a day without warning. Always when you're watching something good of course. This is actually my second Hopper because the first one broke but the second one is doing all the same things the first one did so I think it's just poorly built machines but I really don't want to give a third Hopper a chance, it's probably just time to get rid of it all together but this has been my experience while dealing with this company, I guess I just expected more from $140 a month. Thanks.

Believe me if I had another option it would never be Dish. Currently we are forced to watch the superbowl in Spanish. For a moment I thought I was in the USA but apparently not. Funny part is the commercial are in english. Maybe the best part of the show. If you have any other option don't choose Dish. On the light side I called the number. I got a guy in India named JOE, could not understand one word from Joe. WELCOME TO DISH.

I scheduled an installation with Dish Network,, called back to change installation date, got a series of wrong departments, several incorrect telephone transfers, decided to look at online reviews before going through with Dish. (They had already assigned an account number, ran credit check, etc.) Then I called to cancel installation and I got more runarounds from a rep who obviously worked overseas (strong accent). I won't change my TV/ internet service to Dish, because I don't need any more headaches in my life.

Customer service lies to you!! And when you confront them they have no knowledge of anything! Even when you document everything!! The person I talked to they have no record of? Even though they say they record the calls.. Do not

When I tried to cancel my account tonight after 24 Years and 5 months, (yes, because I had no options in my rural area except satellite) with this company, I was grilled so harshly that after nearly 40 minutes of trying, with 3 different hard sell jerks, that I was in tears and was shaking so horribly that I had to take heart pills and anxiety pills just to complete the PROCESS as it was repeatedly called. No, it wasn't a process, it was pure torture to try to wear me down with “gifts”, free new equipment, and a monthly credit on my bill for the next year!

The absolute worst company to do business with. For those potential new customers. BEWARE! This company operates with a complete lack of integrity. Just commit to the two year contract for the experience you are absolutely sure to regret!

After some 8 months I decided to cut the Dish contract because the actual economical situation. They don't offer just to contract without charges. They actually charge me $326 to close the contract. Almost $20 for each month. I would not recommend this company or services.

Dish service started in winter time. Ground was hard and couldn't sink a pole to mount satellite or bury the cable. After almost 2 years called to have the satellite that is sitting on the ground put on a pole. Due to the covid ** no techs were doing service calls. Saturday night 1/28/23 I fell over the satellite trying to get my dog before coyotes got her. Dish tells me they have to charge me to install it on a pole which they have already been paid to do. Have called about this before now and DISH never followed through. I am contemplating contacting a lawyer as my legs are pretty messed up from falling all over it. Glad I did not crush my dog while falling. I have been in GM customer service for many years and this is by far THE WORST service I have ever experienced in my lifetime. I highly recommend staying away from DISH NETWORK at all costs.

They lie to get you in with promises. Then when they don't deliver it's too late because they have you wrapped in a quest contract. And if you try to break said contract because they didn't give you what they promised then they will charge your credit card 450 dollars. They lose channels all the time. And won't offer their customers any kind of compensation for this. Their customer service is outsourced and most of the representatives barely speak English. Even though they have names like Jim and Kathy. Watch out for hoppers that haven't been cleared out. I ended up being charged for adult movies that I never rented. After being charged 3 month in a row for 3 adult movies I finally was able to prove I was out of town at a funeral when some of these moves were ordered. It turned out my hopper was still set from the perverse customer. I wasn't renting or recording any of these movies I was getting.

DISH network's customer support is just a tactic to sell you upgraded services for a temporary, usually 30 day, discount. Then, the increases start coming at increasing frequency and amount. Too expensive for poor channel choices!! To get sports or "premium programming" is way too costly. I am "cord" cutting!

Do not do business with this dishonest company. They will trick you into paying for contracts you never agreed to. I contracted with DISH network for satellite service. Part of the agreement was that I was hooked for two years. I even added a service arrangement with them that stipulated I would not be charged their ultra high service fee if they had to send a technician to repair their defective product when it broke. When I experienced an interruption in service that could not be solved working with one of their phone operators they sent a technician to my house. The technician was very pleasant and discovered that the DISH receiver was not functioning properly and was in fact outdated and he replaced it. By doing that DISH extended my contract for another two years. Their excuse was that when I agreed to have the non functioning receiver replaced I was automatically agreeing to the extension of my contract.

The salesperson promised a Hopper3, voice remote, and that it would accommodate the 4 TVs that are in my home. The installer informed me that the Hopper3 isn’t operable and that it may never be. He installed a Hopper2 which will only accommodate 3 TVs. The system that was installed doesn’t offer voice remote. One of the TVs goes into sleep mode regularly while I am watching it and the technician who came out to bury the cable in my yard said I would have to live with it since that is common with the system they installed. I gave a poor review to DISH in response to their request for a review and have not received a response. I would recommend people to avoid DISH Network. This is one of the worst decisions I have ever made.

I signed up with DISH in May of 2021. I got their basic equipment, which seemed to be very buggy. But I figured it was just the nature of the beast. After a few weeks of pixelization, and interruptions in DVR programs I called DISH. They sent out a the same technician who installed it originally, and he quickly came to the conclusion that leaves on a tree were causing the problem. Hmmmm....I thought there were leaves on the tree when he installed the dish. But I accepted his foolishness and cut down offending limbs about two weeks later. No leaves....same problems. But as it was summer, and I spend little time watching tv in the summer I was recording quite a bit on the DVR though.

Extremely wasteful regarding environment--endless unwelcome mailings with lots of paper and plastic. I've told them repeatedly, over years, that I do not own a tv and do not intend to, but they refuse to stop the mailings. They once referred me to a company through which they said I could stop the mailings, but the company insisted I give my social security number which I saw no good reason for so declined. Dish absolutely does not care about their customers or potential customers. not an ethical company

We've had Dish service for close to 3-yrs now, approximately 3-4 months ago our bill increased by $70-$80 a month so we started looking for a cheaper service. We located an alternate service that was significantly cheaper than Dish. I contacted Dish on 01/13 to cancel service and was told it would cost $220 due to an early termination fee. I questioned the early cancellation fee since we've had Dish for close to 3-years, we only signed a 24-month contract? The Senior Resolution Rep (Maria) stated that when we moved to North Carolina from Florida in November '21 that I requested an extra Joey Box for our Den, the other Dish equipment was brought with us from Florida.

I tried to cancel my mother's account and besides it taking 45 minutes to finally get them to stop trying to sell me more crap, I had told them we needed to cancel because my mother was dying and we had to move her to a nursing facility and they told me multiple times they were going to charge her $250.00 cancellation fee because she had a 2 year contract. Really? I am a pretty calm person but I could not hold my cool over them telling me multiple times about her cancellation fee.

DISH has screwed us over with lies and no help. Countless hours on the phone chasing equipment and false charges. My father passed and they charged us a 400+ termination fee. No one knows anything when you call and it's so frustrating. They even charged my dead father's credit card. They intentionally hassle you until you give up. What a great thing to do to someone who lost someone.

If you are considering Dish's product. Please be aware of the automatic two-year term of the contract. Once you sign up, you must pay for it for two years, even if you dislike the service or pay a $500 fee. This term is set automatically upon signing up. We bought their product, disliked the quality and quantity of the available content and wished to cancel. The first time we called, they recommended that we put the service on hold for six months as we were "too new to cancel." Being on hold requires a monthly fee of approximately $18.

No integrity! Watch out for the 10.99 silver protection added to your account. They don't tell you about it, then they add it. If you are an automatically paying account and don't realize it, they will take advantage and add it. They give you a free trial, but don't tell you. You may not catch it for months. Sad! And then the team resolution team member was rude, mean, and condescending. They have no integrity. They would not even talk like he understood how I missed it, when my bill was paid automatically. They sure get their money on time, no questions asked or negotiated.

I am very upset. This last year has been so very difficult financially so have been putting my account on pause. I have been very ill with covid and rsv. I called in November to see what I could work out. The agent said he could put me back on pause. I haven't used my service for a very long time due to financial hardship as a single income with many challenges. When I called in the agent advised me he could pause another 9 months and I paid the amount he told me. I said, "So we are ok?" He told me I was OK.

They have taken away our favorites and have not replaced them with anything. Looks like we will end up with all sports and nothing else to watch. And locked into a service we want use. We’re not sports fans.

I just finished a half hour marathon with three different reps trying to figure out why I was being charged for service through 1/14/23 when I am scheduled to be disconnected on 1/5/23. I decided to cancel service at the beginning of December because 1) no access to the local ABC network even though they advertise that they provide this and I have had to listen to them whine about their contract with Cox five times now, 2) the satellite goes out every time it rains and 3) I get static in my pictures all the time.

Don’t waste your money. They charge you twice as much if you are an old customer but new customers only pay $100 a month. Haven’t been set up with this new equipment very long and have had constant problems.

I disconnected our Dish Network service secondary to its expensive monthly charge. I bundled our cable TV service with my internet service with another provider which led to a savings of $85. When I disconnected the service, I was told that my account would be charged $60 for early termination. I asked if I needed to return the equipment and he initially said yes, and then I told him that I was not at the location where the equipment was, and he checked something in his computer and then he said that I did not have to return any of the equipment or Dish Network boxes.

Raise prices yearly, then when you threaten to cancel they magically can offer you a lower rate. We finally disconnected and they make me pay to send them their equipment back. But not just the receiver...like want me to dismantle parts of the satellite dish and parts they affixed to my house. If they have so much equipment to recover then send a tech. Nope. Can't do that because they don't have techs because they can't retain employees because they are so horrible to their staff!

When Dish tells you there is a 24-month price guarantee what they really mean is 24 month contract for service. And after the 24 months my bill increased 42%. When I called to disconnect the loyalty team said they would take of twenty dollars a month for a year, but then I would be locked into another 24-month contract. What a racket. I cancelled my service and had to call twice to get the boxes to send back the equipment. Then they expected me to climb up on the roof to take the receiver off. I'm 66 years old and I'm not climbing on the roof. I called and asked when the technician would be out to retrieve their equipment and I was told that it was my responsibility. Thankfully my neighbor did it for me. I have been without Dish for a month now and I love streaming for half the cost on any device anywhere.

It is virtually impossible to get an account manager on the phone to discuss changes or anything administrative. Hold times are completely misrepresented. I was told 5 minutes and gave up after 40 minutes on hold. Negotiating with different channels is also problematic. No advance warning of losing channels. We lost ESPN/Disney a few weeks ago, lost NBC last year, and currently have lost ABC (still without). I received a 40% billing increase after losing ABC this month....That's what I wanted to discuss but cannot get anyone to speak with after over 10 attempts this week and hours of holding and getting calls disconnected. I will be leaving as it appears a lot of subscribers are when I looked into their numbers. It has to be linked to the service model they have which is beyond frustrating

DISH can't manage to keep access to ABC on one of the biggest college football days of the year???? This company really sucks! There is no excuse for any cable or network system not to maintain access to the major TV networks.

It seems certain times of the year Dish is always in a dispute with one network or another. This is always happening. Now it’s FOX. I’ve been with Dish for quite a few years and I’d hate to have to change providers. But this is getting ridiculous. It’s always during a time of year that coincides with either the NFL or the Braves. Makes you wonder.

One minute or less to get new service, on hold for 17 minutes to disconnect. At minute 9 the system hangs up on me, I call back, am told it's 14 minutes for the automated system. I call in for sales 1 minute. I ask to cancel they put me to customer service, 8 minutes this time. I speak to someone they transfer me to cancelation 14 more minutes. That rep, Fermin spends the next 30 min trying to sell me deals, starting at 10 a month..though with Fubo TV I save 80 a month for the exact same channels, ending as high as 60 a month. After feeling I have gone through a timeshare/car dealership presentation I was finally told for the low low price of $20 a return box I can finally be done with Dish. They initially said I needed 3..um no send me a bigger box, ok they could do 1. I found out the call center is in El Salvador not that it matters much, other than crappy service might be what you get from cheaper labor.

The reception is generally very good, but I am seeing commercials now that say they will credit my bill for weather related outages. I cannot find anywhere on their site to make my claim. I contacted customer service in writing over a month ago and have received nothing back. Recently we lost 2 of our local channels. If we tune to them there is a message that we need to contact the stations. I am not paying the stations. I am paying Dish. I would like to know if my bill will be credited for those channels. Nothing from them.

In October 2022, I suspended my service. I received a $126 credit. I request a refund. I was told that: 1. a refund wasn't allowed, 2. a refund will only be issued against credit card used for payment (payment was online bill pay via bank), 3. check will be mailed on the 19th, 4. check was mailed on November 1st & given associated check number, 5. check could take up to 16 days to arrive (hasn't arrived), 6. couldn't verify check number, and finally, 7. a refund will only be issued against credit card used for payment. I always had good technical service from Dish, but this reeks of desperation of a company fighting to stay afloat. Will not recommend Dish to anyone.

I been a customer with Dish Network since September. They had me on epay. I got charged 6 times from my bank account by dish so I called them twice in a roll to cancel the epay on my account which they supposed to cancel it. I received email saying it was canceled but they kept charging my checking account without my permission. They claim I was a month behind. I have receipts paying my bill at Walmart. I never missed a payment on my account 3 months of being a customer. I kept my end of the deal. I made my payments but Thanksgiving being a holiday dish network suspended my service by claiming I owe them $86.96 which I don't owe them anything. I made my payments in November. I don't recommend people being a dish customer because they don't appreciate your business. Dish is a fraudulent company. They need to be closed down for fraud.

There is an error that pops up at least three times every hour. Instructed us to reset the hopper but the service representative said they were working on a software problem. It’s been months now. The Joeys in each bedroom turn the TV off after five minutes, after 20 minutes, after an hour, etc. The service representative is always so happy to tell me that it will only shut off after four hours and to reboot Joey. I am so sick of this but I’ve already signed a contract for two years. The commercials on TV are false. You would think if they didn’t give us reliable service we could cancel the contract. I might look into that. Do not sign up with Dish. Do not do it. They take your money and they don’t give you good service. The service representative or technical assistance, don’t know what you’re talking about, don’t always speak good English and they just give Pat answers. Do not sign up with the service!

If I could rate something below a zero I would give that rating to Dish Network. They never mentioned to me that if I wanted to cancel their services it had to be within 24 hours. They told me I would get certain channels, which I never got. They told me the Joey 4 would be 4K, which they are not. A technician came to my house and was extremely rude with a bad attitude and refused to put the antenna where I wanted to have it and when I told him that I wanted him to run new cable lines he refused and said “I can’t do this, we are going to have to reschedule” and left.

We purchased a satellite package (tailgater) with two receivers. We were told by the salesperson on the phone that this system would be the best for our RV living full time and traveling. This was far from the truth! Every new state we are travel to we have to call Dish to set up a new location for stations and service. One of our receivers in the bedroom never connected and I called customer service about 5 time and not one person seemed to know how to help, saying it is my wires in the RV. We were told we could record up to 3 DVR shows and that was a lie, not only can we only record one show at a time but we have to watch that channel or else it won’t record (kinda defeats the purpose).

When I first moved to Aurora location, I had to get DISH because there were no cable options. The service was horrible, and the Internet would cut in an out while I was working remotely. When I originally secured the service, I was told it was month-to-month and there was no cancellation fee. As soon as Xfinity came to my area, I changed because of service issues. Dish continue to charge me for a couple months, and then when I disconnected, they charged me nearly $400 disconnect fee.

Been with Dish for over 7 years. When I wanted to cancel, they kept giving me the runaround. When I finally had enough, it was a bunch of misinformation that the prior reps were giving me. Cause in the end, I was screwed over. They burned a huge bridge, I completely lost my trust in them as everything was lies to string me along. I won't ever go back!!

I been a Dish subscriber for almost 10 years. I been fighting with their customer service for almost 2 years. The app is constantly dropping out and their Dish Hopper keeps (receiver) is constantly needing reset. Stay far away from this company unless you want to constantly argue with CS.

Dish Network are liars and thieves. I was quoted one price and my monthly cost is never the same. I can't get any straight answers from these liars. They have excuses for everything. Customer service reps are very rude. GO ELSEWHERE. DISH NETWORK ARE LIARS AND THIEVES.

I did a 2 year contract with them, at half term I relocated and got a another receiver for another room. My bill went from $75 dollars to $140 dollars a month. When my 2 year contract was over I paid off my total balance leaving it in $0. Now I'm getting collection calls saying I owe them $192 dollars for early termination fees. I spoke to a supervisor Ste to see what was going on. He says when I relocated the contract renewed, I told him I did not agree to this. He said plain and simple pay, pay, pay. Very disappointed at Dish and their employees. The worst customer service ever....

My main channel is ID 192. Watch it daily. DISH: We all know who Jonathan Lawson is! Colonial Penn insurance!! Too many commercials! DISH needs to contact the Rep who can delete these commercials because DISH customers hate them!!! I hear his voice and instantly get pissed! STOP! STOP!!!!

I am having Dish Internet in my Pidemont apartment since 2019. From last one and half year, Dish service has really gone down. Constant internet issue and it takes couple of days to resolve the issue. It got worst this time. No internet from last Tuesday (25th Oct 2022) to till today (29th Oct 2022) and ETA from Dish on this. No clear communication about an issue and its resolution. Really worst service experienced since now. It seems they don't care about customer.

Please do Not use Dish Network... our experience was Awful... from taking 3 visits out to set up... then raising and change prices over and over... to the WORST cancellation EVER... took almost a month to stop service and then they started piling up charges just to cancel... And kept Not listening at all and kept wanting me to re-establish services. I talked with a 3rd level manager in South Texas who out and out Lied to us and one month later, just found a charge on our credit card for $3.92 It took another full hour to get that resolved (if they even do what they said).... DO NOT GO WITH DISH NETWORK EVER!!!

Rates are high and penalty for termination is unfair. When I called to terminate service the agent held me on the phone for over 30 min trying to list all options why not to terminate service. I had to hang up the phone. It took them time to send me a box with shipping label. I sent them back their equipment but they kept writing me that they did not receive it. Total harassment. Terrible service.

DISH Network fraudulently copied signatures electronically captured from the documents accepting the equipment INTO A CONTRACT. We proved it because there was a mistake in the signature. That mistake was copied multiple times into the "Contract". Every signature in the contract had the same mistake in it. After several weeks of not having service and DISH not fixing the problem, we cancelled the service and they fraudulently deducted the funds out of my 95 year old mother's account. We disputed the payment, so DISH sent the bank a copy of the contract.

Do not work here or purchase their services. I worked at the Duquesne, PA location in 2022 for around 7 months. My time here was cut short due to incompetent operational managers lying to human resources about my work related injury. This company flat out sucks. You work long hours in which you have no say over, you work 365 days of the year meaning you work each and every holiday and the managers just don't care about you. It's all about how many work orders you can knock out to make them look better.

Having a problem with one my receivers that quit working in my bedroom. Said they can switch it out but could take up to ten days. Kinda stuck with them here in El Paso since Spectrum is the other alternative and they are worse than Dish and that says a lot.

Got Dish a little over a month ago. Now they remove most of the channels I wanted, and expect me to pay full price! Not getting the channels I wanted, so I should be able to cancel if I want to, with no penalty.

I got ready to watch the sports channels. But they were not "available". So were some others in the previous weeks. I feel DISH is very irresponsible for not informing clients of this lack of service.

Fox Sunday NFL game was in Spanish. Tonight I’m locked out. Automated message tells me we were canceled. Customer service rep says we’re working. Last tech removed our more modern equipment for older equipment that doesn’t work well. Can’t wait until our commitment is up!!!

Waited an hour to get through customer service to tech support. Once I got to a the tech support person they became very agitated and blamed me for the issue. The Dish tech started talking over me that it was my fault for the state I was located and hung up on me. I don’t think I was rude or nasty to the person, just asking questions to fix the issue. If I can change my dish network satellite on the motor home to Directv, I’m doing that. Bad customer service and support.

Every month I see a new charge on my bill. I'm sick of it!! DISH tells you all the things you want to hear. I get useless channels that would never watch. If I could give them a zero I would. What's sad is the other companies are just the same. When you live out in the Country and the only thing you can get is Dish or DIRECTV they got you by the balls.

We signed up for Dish under a 2 year contract. 6 months in I was put on social security. A fixed income. With the high inflation and now fixed income we had to make some cuts. We called dish to cancel with hopes they would wave the early cancelation fee of $360. They refused. All they cared about was making sure they get their money. We cancelled and will never use Dish Network again. They lost a 15 year loyal customer for life.

We were loyal Dish Network customers for many years, but we noticed that new customers were getting better more advanced equipment with lower rates. We spoke with their retention department and that if we wanted the most up to date equipment that we would be paying twice what we were paying at the time. So we elected to cancel our service. We asked them where we could drop off their equipment and they said since our equipment was so old that they did not want it returned to them, but we could take it to Best Buy and they would recycle the items. We did just that.

For the last several months, Dish has been doing more than necessary updates (refresh) during Prime Time viewing. Almost daily lately between 7-9 PM CT. It happens in the middle of a program or even when it's something I have recorded. Why can't these update be done at 2,3,4 AM when most people are asleep? It is most frustrating when you are in the middle of a program to have it go off.

To begin... My fiance had become frustrated with AT&T/DirecTV and I suggested Dish (since we live in the boonies, in my father's childhood home/rural Minnesota). When we reached out, the sales department gave us the 'full court press', so to speak; we were TOLD we wouldn't lose any channels, all would be the same, we would receive a $200 gift card, free install for two years, yada yada yada... Not a single thing proved true...

I was going to cancel Dish last month but was told that I would get a $25 credit every month for 2 years on my bill. I get my bill today and it was only $6 less than I was paying. So I called to get an explanation of why I was not getting $25 off my bill. I was told that I was getting $35 off the new promotion going on at this time. Thinking my bill would be $25 less each month I stuck with Dish for 2 more years. Beware of these false promises by Dish and ask exactly what the price they offer you is really what you are getting. If they had explained this and I would be saving a whopping $6 per month I would have for sure cancelled Dish. Don't trust what they tell you.

My 83 year old mother signed up with DISH 4 months ago. She was not aware of a 2 year contract or being cognitively challenged at this point in her life she did not understand or remember that should she cancel before the 2 years is up she will be charged $400. She lives in a rural area in NY and had lots of technical issues. When she would call for assistance she repeatedly spoke with technicians who she could not understand and they would try to walk her through fixing her issues. After a few attempts to fix her problem she got frustrated and cancelled her account.

We had been a long term customer who paid our bill promptly every month. Service was spotty - went out often. Sometimes with just a few raindrops. Prices increased exponentially as channel options decreased. Finaly straw was a 50.00 per month increase and a request for yet another two year contract. Cancelled service. Had to jump through hoops to get the boxes and labels to send equipment back. Finally received. We immediately boxed everything up and returned it.

The local telephone company is getting rid of their current TV provider. They are replacing it with DirecTV, thus we were looking at the Dish Network. We had also received an offer in the mail to obtain a $500 prepaid Mastercard if we signed up for Dish Network programming. Firstly, there is some confusion as to what equipment would be needed for a home with 3 TVs with DVR service. Their online tool only allows you to add the Hopper 2 with 3 TVs or less. The Hopper 2 only has 3 tuners and would not let you record and watch enough channels at once across 3 TVs. A Hopper 3 is needed as it has 16 tuners, allowing for more channels to be recorded and watched at the same time across three TVs. In order to add the Hopper 3, you need to say you have 4 to 6 TVs. If you say you have 4 TVs to add the Hopper a additional Joey unit for a TV you don't actually have is added to the tool, thus increasing the monthly bill.

After two years as a customer, with so called 'Top 200 channels' (many of which are listed as "off network"), received my bill with a $40 increase since my two year plan expired! WHAT? I called, put on hold, Rep could not offer anything other than reducing channels, transferred call where I was on hold 20+ minutes, called back, on hold 31+ minutes, this Rep tells me, "You have a build up of $600 in credits!" WHAT? Too late, why couldn't Rep #1 provide that information to save the customer? Rep #2 asked enough questions to be my best friend and learn everything she could about my new services, I repeatedly requested to simply cancel service and tell me what to do. After another 15 minutes, she finally was able to cancel service, but wait -- not until she asked if I had anything exciting to do this weekend. Geez.

I found out today that I've been getting charged for something I didn't order for 10 months. They say since I've been paid for it for so long I don't deserve to be reimbursed or credited for. Yes I must have ordered it on accident with my remote. I know how to use a remote. I think I would know if I accidentally ordered it. I don't even go into that area out with the remote to where you can do such a thing. I think that's pretty cheap. I guess that's what paperless Billings are so you don't know that they've been charging you for something and then they say they've been charging you so long getting away with it so they are not gonna do anything about it but give you one month's credit. $10. That's ridiculous.

I have been a Dish subscriber for many years. Over the past 6 months various channels would become pixelated at different times of the day. The volume would also go off. Recently I lost all sound on all channels. I call cs and went through their hoops and was finally told it would be 10 days before a tech could address my issue. This is unacceptable.

Customer Service is extremely poor, It is impossible to get any satisfaction from them, While some speak broken English and some speak good English none understand English. They refuse to help you in any way. They need to return to American based customer service so (as they put it) we’re on the same page and they have a CLUE what you are saying.

Dished problems keep getting worse. If you record certain programs to watch later and you want to fast forward sometime when you want to advance 1 minute it jumps 10 minuets then when you try and back up it goes back to the beginning. 2 years ago they told me it was a software issue and were working on it. They still have not resolved it. Another issue is you set times to all new programs many times it does not. Like This Old House and Ask This Old House. I have to add them manually because when you look at them they say the first time airing was like two days before but yet it was never on that day.

I went to change my method of payment for Autopay today and it automatically charged my account early. After speaking to people all the way up to a Senior Rep (supposedly), they tell me there is nothing they can do to stop payment. They blamed me for the incident when I did nothing at all. They talked over me and were very rude - all 3 people I talked to. Now I have to pay a fee with my bank to stop payment as the money won't be on there until normal autopay date. I have been a customer for 3 years. They are easily the worst cable provider in customer service and have absolutely no care for their customers.

After 23 years as a customer, I will absolutely never do business with anything even associated with Dish Network. About 1 1/2 years ago my Reciever DVR started acting up real bad, I called Dish Network and they had a repairman come and he replaced my broken equipment with the Hopper and Joey, little did I know that they were locking me into a 2-year contract for the new equipment. "NEVER EXPLAINED TO ME" so roll forward to a couple months ago I was able to upgrade my internet from 3mb to 100mb making streaming a real option. So I decided to call and Terminate my Services because I liked the streaming service better.

Dish TV was TERRIBLE. They came and setup my TV with the android box, hopper and joey, but because I live in a deadzone, I had terrible internet service. The 1st tech took 3 hours to setup my box and said my connection was extremely slow. He tried my master bedroom also. I told him my street has patches of one bar reception/signal. He had to reset my Dish unit. He said I could call and cancel my service if I don't like it. After he left, I had to reset my Dish unit multiple times. When I turn on my TV, I get my TV logo and then a black screen. Nothing works. Then after 1-3 minutes the TV turns on because it took that long to get the Android box running. The technician told me when he was installing that it still had a lot of glitches and I can cancel the service if I like over the phone.

I have been a loyal customer of Dish for over 15 years. Once streaming services became popular, I subscribed to several. I realized I hardly used my Dish anymore. When I called to disconnect, they talked me into their "smallest" package which brought it down to $80 a month. Fast forward several more years. I haven't watched more than 2 hours on my Dish in the past couple of years. I called today to cancel. Suddenly they miraculously had cheaper packages. I had to say no to the customer service person so many times, that I lost my temper. She kept harassing me. It took me 35 minutes to cancel my account. They weren't even going to come and remove the Dish from my roof. She told me that that would be a $50 charge. I was placed on hold multiple times.

After more than 15 years with DISH Network and no contract, in this day and age wanting to cancel my account. After, several times of calling and trying to cancel being kept on the line for 45 mins or more each time my husband had to step in. We just wanted to cancel our account that we didn't need anymore. With all the apps and every tv coming as a smart tv we finally decided to upgrade. I had been begging my husband for the last several years to finally make the jump. We already pay for several other streaming services and barely used the dish. Not only did our monthly amount skyrocket over the years for channels we never used. The only way we could get the few channels we used we had to purchase their package with the most channels. Then to be able to allow our children to watch on different tv's in the house we had to add joeys. Eventually, we didn't bother to ask for a lower price as that would stick us into a 2 year agreement.

DISH customer service retention "team" will tell you anything to retain a customer, even if the information they provide is not correct. DO NOT AGREE to anything over the phone with any customer service person before you know for a fact that the package they are offering is actually what you want. They will claim that what they are providing is what you requested and then require you to verbally agree to a "contract" even before you have an opportunity to find out if what they have said was true. So, basically, don't do business with these people -- they lie about everything, the package, the price, the ability to cancel, etc.

Xfinity/Comcast and DirecTV are able to make a deal with AT&T Sports for their subscribers to watch Colorado Rockies baseball. DISH is not able to negotiate with AT&T Sports to allow their subscribers access to baseball. Apparently they do not want to pay the fees that other network providers are able to pay. So disappointed in DISH!

Dish is terrible. I have been a customer for 10 yrs with nothing but problems. They were the only way we could have tv in our area. Called to have someone align my dish. No one can come for over a month. This has happened several times. Well now I'm buying a smart tv and will be canceling Dish!! Save your money. Don't go to Dish.

I had Dish Network for about two years and decided to cancel the service because of a need to save money. I called the number found on the Dish site and after ten minutes of money saving offers they canceled the service for me. The service was cancelled two days into a new month, so I asked them to send me a bill and I would pay after looking at the charges. The next day, I received an email bill for the $26 that the lady had quoted me, which included a $15 late fee. If I had not canceled, the total bill would have been due 15 days later. The service was good, but you pay for stopping the service.

I literally just switched from Spectrum to Dish to save money. Big mistake! I've had it for 1 whole week and have been having problems almost daily. I have the upgraded Hopper Plus and I'm constantly getting frozen images where it should be live TV. I'll try and fast forward or reverse and it just stays frozen. Then I'll switch channels back and forth - and it eventually gives me an error message saying "needs to synchronize." This has already happened 3X in 1 week! What a joke! Dish may be slightly less expensive, but you'll give up reliable TV service as a result. I'd recommend Spectrum.

Moved to MARYLAND in June Dish was offering a 300.00 Visa gift card with a two year contract. I signed up two months later no card, I called said I have to be a customer for six months before they will send it, it's now been 10 months still no visa card???? WHEN I did called they said it would be mailed. Now they are saying since I did not mention it I am not entitled to it which is WRONG because I double checked with them.

They go into your account and take money at random if you have auto pay with them. They treat customers with disrespect and close your account with outrageous bills. They don't care how you dispose their outdoor equipment. They send you to their retail outfit to charge you exorbitant fees to bring their property down.

FlexPack since 2012: $30+-$60.+. #NO CONTENT RESPONSIBILITY taken w/program suppliers or FCC rules: Major Chns. now fake/cheap Reality Shows; general decline +remainder are hi-profit Ad Chns. I pay for. COMMERCIAL LOAD/FCC allowed =high profit, overwhelming. #UNAUTHORIZED BILLING ADD-ONS, + "remove programming" faulty. #22k box died, lost bdrm tv, did not want reqd DVR at +10.mo. #CONNED INTO 24 MO. CONTRACT as "no option" w/ $210!! penalty. I no longer "Refer Friends", ####AVOID Dish/cable, SEE YouTube, Sling, etc. Don't pay for a whole buffet menu of junk food & ad sites you don't want just to get a few good bites. LD

I have only had Dish TV for 3 months. I have had to call at least 6 times to get help with one thing or another. They would spend an hour trying to get the problem resolved. Today, after an hour on the phone, I said I wanted a service person to come and fix this continuing issue. I was told it would be 6 days before a service person could get to my home. This is NOT service. I am, unfortunately, stuck with a contract or I would go to another service immediately.

I signed up for a 2 year package which ended a month ago and price rose by $50. I expected that and therefore called to see what they can do. They offered a flex program after asking me what channels I watch. The customer service rep advised me to sign up to it. A few days post signing the contract one channel was removed. When I called back they said this news channel was not included and I had to pay $10 more for it...and I said ok...Now another channel after 2 weeks was removed. I called again 3rd time and after 30 min was told that this channel also not included. Also told if I wanted this channel I needed to pay $6 a month until they reviewed the phone call I had originally. Gonna let the 2 weeks I still paid for and sign up with another cable provider. Never again.

We have been DISH users for nearly 10 years only because they are the only provider in our area. Not once during that time has the customer been first. They do not monitor the age of equipment and/or offer to replace before it dies. Our most current issue: primary box had fatal error meaning we can not record, pause, go back, go forward, can only watch prime time recordings from primary box, will have to re-enter all of our favorite recordings set up, and DISH will not expedite delivery of new box or provide a delivery date. The only positive I have to say about DISH is they have live chat so it is not necessary to speak to live person and listen to them read canned responses.

So, my parents got a contract in 2020, but both passed away within 3 weeks of each other about a year later. After the house was cleaned out, I (as their surviving son) was unable to find any equipment to return and was charged $500 even after writing them explaining the situation (I probably could have bought equivalent used gear on eBay for about $150, but the serial numbers would not have matched). If I could give ZERO stars, I would.

After almost 5 years with Dish we were forced to cancel due to ever increasing monthly cost. I cancelled on April 21st and was told at least three times I would receive a credit of $63.95 and NO FURTHER CHARGES would be taken from my auto pay through my bank account. Now they have deducted $75.11. Calls are recorded and I asked for a playback to verify what I was told. You have to get a subpoena to hear the recording!! DO NOT believe what they tell you. Warning!! This company is deceitful. I will NEVER do business with them again.

I had Dish for 3 years, 9 months. Best overall television experience. Easy to use and follow. I had to cancel following a death in family and fall that kept me from working. I paid auto pay each month. Because I canceled two months early on contract they still want to charge me 41.00 early termination fee. Make sure you are aware of what you are signing up for because they will not help at all.

DO NOT SIGN UP WITH DISH!!!! Since the minute I signed up I have had one problem after another. Too many to list here. I should have known when the guy who signed me up put my name wrong and then proceeded to tell me he couldn't change it. What the hell?? I have spoken to 10 people, multiple depts., hours on the phone and no one can get the wrong name off my acct. I finally got MY name added but this other name can't be removed. I am now told it's a joint acct.!!! This company is a nightmare!!!!

Guys please be extra careful with Jordan the person I talked to. He is extremely pressurizing to sign you into contract by providing limited information. It's 24 months contract. They hide the information. I was told multiple lies during my conversation with Jordan. He couldn't verify how long I have my account paid for. I was told I have prorated charges, early termination fee. So anything to change your mind. He will not stop till he gets what he wants. Lot of companies are going in that direction. Extreme pressure sales withholding information. Don't not let up and back down on your stand. Don't give your payment information. Don't sign up for anything right away with Dish as well as any other company in today's world.

Our service/cable went out all the time esp during storms. But cancelling has been a nightmare. Dish literally created an account for me even though I only had one in a bundle situation through my phone/internet provider. I am getting charged even though Dish does not work on any of my TVs. I will never use them again.

This company lied to me. She told me if you agreed to another 12 months contract with them she will give me four controls for free so she lying and then three days later I don’t have the controls. I called back and they say if I cancel my contract I had to pay early termination fees. That’s not fair to customers because I told her the only reason will stay another 12 months contract if you get the controls for free. They lie. Now I’m stuck for 12 more months.

Waited over year for Dish to remove their satellite dish from my roof which is an "eye sore". Now told I would have to pay for removal. I am a senior widow on fixed income, cost $99 to remove, denied management contact information. All this time waiting and I was not advised that I had to pay when service was disconnected or that I needed to have Dish satellite removed prior to disconnecting service. I am told I would have to reconnect service (cost $100.00) then have satellite removed. Reconnect service to pay for satellite removal. Definitely, not good customer service!

I ordered Dish Network satellite services, seeking a better value than cable TV. The first question I asked the representative was, “Can I get local sports channels with Dish TV services?” The answer that the representative gave me was YES. However, it turns out that Dish doesn’t even offer regional sports at all. This is clearly a breach of contract. When I called to get the services canceled, I was told that I would have to pay $480 cancellation fee. I tried to explain to Josh that I thought that it was unfair that I pay that amount since their services was misrepresented to me. To prove it, Dish advises that they record every call when customers order their services. I asked Jordan at ** to review the recording, and he stated that they do not do that! What’s the purpose of the recording then? I would like Dish to reconsider charging me the $480 as they misrepresented their services that caused me to go with them in the first place.

We wanted to use Dish for one month while in NH. The service was terrible. I talked to them no less than 5 times reporting that we only got ABC and no other networks. They kept saying they were correcting the issue but nothing improved. The last time I talked to them they told me to wait while someone else would take my call. However, after waiting for 15 minutes, I seem to have been disconnected. I don‘t know why a company can exist with that poor of service. I will never use them again. I would not recommend them to anyone!

We changed to Dish after being with DIRECTV for 20 + years because AT&T destroyed their excellence in customer service. We hoped DISH would fulfill our expectations and maybe exceed them. Here are our 3 "W", We Were Wrong!!! We went all in with Dish, we got their top of the line box, and even purchased a sound bar for $200.00 on the day of installation, not knowing that the installation was NOT being done by a DISH technician. The subcontractor was very nice, but when he came in to install the box, it was not the top of the line we were told we would get. I had to tell him that either I get what I was told I would get, or else. He came back with a Hoper3 box that at the time, I did not know it was a used/refurbished box. After 10 months of glitches, weird happenings while watching regular and recorded programs, and the 3 to 4 times a day the interruptions of programming by DISH receiver resets, we called their technician.

We have had Dish network for about two months and have already had technicians out here to repair equipment problems twice. Again this morning, the entire satellite system is down and a technician can’t come until next Thursday. And I’m paying for this crap. Customer service people couldn’t care less about repairing the problem. Their response is trying to blame the weather by asking “Is it raining there”? NO. Then they want to reschedule the service appointment for next Friday, which is pushing it back another day further. I was told that the earliest appointment they have is that Thursday. I guess their technicians are busy fixing multiple equipment problems until then. I’m warning you to think twice before selecting them. Pitiful.

Dish network has the worst customer service ever. I have had an issue for months not been fixed. I also have a hole in my wall from a technician for over a year. We are now suing. They offered us 100.00 bucks. What an insult! That won't cover the material cost. The court costs alone will cost them more money than fixing it. Do not use Dish Network. I have been on the phone for over 2 hours today and 2 hours last weekend.

Have 4 TVs with Dish for 19 yrs and one controller quit and was told to buy a replacement from Walmart as they had no replacement. This was after spending 3 hours on phone with a hard to understand Asian.

Customer of over 20 years basically paying for basic antenna service my bad. They raise without justification or warning and no Upgrade to the service. You call customer service if you can call it that. They shut service off without permission. For almost 70 a month you at least expect to get 1/2 of what Netflix offers. Nope. I can't wait to throw that unsightly satellite away!!!

Great customer service support & Easy install. They have great pricing. I get signal in thunderstorms, with my previous company I didn't. I love how the remote control lights up as soon as you touch it. You can auto tune your whole night & day of shows. DVR included and many more features that I didn't get with my previous company. I was with another company for 15+ years and this month they wouldn't give me a loyalty discount. I could not afford $115.99 a month for TV service. Decided to try Dish and I'm glad I switched. I highly recommend Dish!

Free movie connection is poor. Movies freeze frame all the time. Sucks. Sorry, Will be cancelled. Customer service sucks. Tired of being lied to. Been a subscriber for many years. Feed up. Have had it. No more lies.

I called a local Dish Network provider and discussed the different plans available. Made it very clear that needed service provided for 2 TVs in 2 different rooms. Came to an agreement on a two-year contract. Dish Network was installed very next morning. Everything looked like it worked great. That night when my roommate got home and tried to use the Dish Network he was getting a message that was already in use. Came to find that we could not both use the Dish Network from two different TVs at the same time.

We had DISH Network for 1 year and were paying $89.00 a month for the first 3 months then it jumped to $110.00. Needless to say we dumped them but upon calling to cancel was told me that we would have to pay over $200.00 disconnect fee. I stated our service was always spotty and no one has ever addressed this and then spoke about the pricing increase and was told, "So what. You can not just disconnect service for those reasons." I was then told they would be drafting these disconnection fees from my card on file without my permission. I told them I would not recommend they do this as that is illegal. My advise would be to never use this service no matter what. They are horrible.

Had it for 2 years. When my contract was over the price went up 42.49. When you cancel they try everything to keep you but lowering the price. And you have to take it down to return it. I'm disabled, had to climb a ladder

In my opinion Dish Network has the worst customer service and most uncaring people working for it. Please whatever you do, DO NOT sign up for Dish Network services. I has been a loyal customer for over fifteen years. I didn’t raise a fuss when channels weren’t available (which was often) because of disputes from the channels' owners wanting more money. Why, because Dish Network was fighting for us the customers so we didn’t get higher costs for our service. Yet my service would go up each year, maybe not a lot but it did and I didn’t argue.

Nick was awesome. Our dish is functioning and working properly. We love it. Nick is a true asset to your company, he is so polite professional and a positive representative of your company. Thank you so much Nick. It wouldn’t have been the same without you.

We got our latest Comcast bill and decided it's time to try something different because Comcast pricing was getting ridiculous. Dish advertisements for 80,000 on demand movies and TV shows seemed great, plus it was a lot cheaper. Cursory reviews seemed adequate. This review is for people who are thinking of switching from Comcast. Here's what they're not telling you.

We had DISH Network for 2 years and were paying $89.00 a month, when suddenly at the end of our 2 year commitment they raised our rate to $160.00 a month. Needless to say we dumped them and started looking for something else, as $160.00 a month for their worthless channels, which did not include a local channel at times like when all of the football playoff games were being shown since they always seemed to be in disputes with the local channels, was outrageous. And what we found was something much, much better, as we were able to get everything that we needed with Frontier Internet, which costs us only 79.00 a month for 1 gig of high speed internet that included phone service, and which amount of high speed internet was enough to stream Roku with on all of our TVs so as to not even need a satellite or cable provider, as Roku has hundreds of channels.

Stuck with Bill for equipment. No longer responsible for parent with dementia as order by court. Dish equipment resides in home of parent with dementia. Current caretakers refuse to send Dish equipment back. The dune for this equipment is going to the parent's home. Bill has been turned over to collections. After explaining all this to a Dish Supervisor that we don't have dish and where the equipment is and why Dish Supervisor refused to remove our name from the dune and send it to the current caretakers who are responsible for all care and paying all bills for parent with dementia. We will never use Dish again. Cold uncaring company.

My father recently passed away. The Dish account was in his name. As we worked with my mom to get accounts moved to her name we hit a roadblock. First we called and got a foreign person who had broken English and was reading a script. She said we could change the name on the account only if we agreed to a 2 year contract. We refused and were sent next level. They read same script and when we refused a 2 year contract we were sent to another level. How greedy is this company that they have to make a profit on someone dying. This was such poor customer service we hung up and began shopping for another vendor. So instead of keeping an existing account they pushed us away. I don’t want to associate with a mega million company that feels they need to profit off a family's loss.

On the 23rd your supervisor was unable to correct a misdeed executed by DISH to obtain more funds from customers; Michael, informed me that the additional five dollars deducted from my bank account is due to price increase created by DISH. I informed your supervisor, Michael that I agreed to stay with DISH (wrong choice) one more year pending that my monthly rate would not change, this agreement made to your representative, Richard last July. Michael said the increase stays until my contract date ends this July. This will appear in reviews of DISH for some time, hopefully will detour potential viewers to look elsewhere…