DISH Network Reviews

When I tried to cancel my account tonight after 24 Years and 5 months, (yes, because I had no options in my rural area except satellite) with this company, I was grilled so harshly that after nearly 40 minutes of trying, with 3 different hard sell jerks, that I was in tears and was shaking so horribly that I had to take heart pills and anxiety pills just to complete the PROCESS as it was repeatedly called. No, it wasn't a process, it was pure torture to try to wear me down with “gifts”, free new equipment, and a monthly credit on my bill for the next year!

The absolute worst company to do business with. For those potential new customers. BEWARE! This company operates with a complete lack of integrity. Just commit to the two year contract for the experience you are absolutely sure to regret!

After some 8 months I decided to cut the Dish contract because the actual economical situation. They don't offer just to contract without charges. They actually charge me $326 to close the contract. Almost $20 for each month. I would not recommend this company or services.

Dish service started in winter time. Ground was hard and couldn't sink a pole to mount satellite or bury the cable. After almost 2 years called to have the satellite that is sitting on the ground put on a pole. Due to the covid ** no techs were doing service calls. Saturday night 1/28/23 I fell over the satellite trying to get my dog before coyotes got her. Dish tells me they have to charge me to install it on a pole which they have already been paid to do. Have called about this before now and DISH never followed through. I am contemplating contacting a lawyer as my legs are pretty messed up from falling all over it. Glad I did not crush my dog while falling. I have been in GM customer service for many years and this is by far THE WORST service I have ever experienced in my lifetime. I highly recommend staying away from DISH NETWORK at all costs.

They lie to get you in with promises. Then when they don't deliver it's too late because they have you wrapped in a quest contract. And if you try to break said contract because they didn't give you what they promised then they will charge your credit card 450 dollars. They lose channels all the time. And won't offer their customers any kind of compensation for this. Their customer service is outsourced and most of the representatives barely speak English. Even though they have names like Jim and Kathy. Watch out for hoppers that haven't been cleared out. I ended up being charged for adult movies that I never rented. After being charged 3 month in a row for 3 adult movies I finally was able to prove I was out of town at a funeral when some of these moves were ordered. It turned out my hopper was still set from the perverse customer. I wasn't renting or recording any of these movies I was getting.

DISH network's customer support is just a tactic to sell you upgraded services for a temporary, usually 30 day, discount. Then, the increases start coming at increasing frequency and amount. Too expensive for poor channel choices!! To get sports or "premium programming" is way too costly. I am "cord" cutting!

Do not do business with this dishonest company. They will trick you into paying for contracts you never agreed to. I contracted with DISH network for satellite service. Part of the agreement was that I was hooked for two years. I even added a service arrangement with them that stipulated I would not be charged their ultra high service fee if they had to send a technician to repair their defective product when it broke. When I experienced an interruption in service that could not be solved working with one of their phone operators they sent a technician to my house. The technician was very pleasant and discovered that the DISH receiver was not functioning properly and was in fact outdated and he replaced it. By doing that DISH extended my contract for another two years. Their excuse was that when I agreed to have the non functioning receiver replaced I was automatically agreeing to the extension of my contract.

The salesperson promised a Hopper3, voice remote, and that it would accommodate the 4 TVs that are in my home. The installer informed me that the Hopper3 isn’t operable and that it may never be. He installed a Hopper2 which will only accommodate 3 TVs. The system that was installed doesn’t offer voice remote. One of the TVs goes into sleep mode regularly while I am watching it and the technician who came out to bury the cable in my yard said I would have to live with it since that is common with the system they installed. I gave a poor review to DISH in response to their request for a review and have not received a response. I would recommend people to avoid DISH Network. This is one of the worst decisions I have ever made.

I signed up with DISH in May of 2021. I got their basic equipment, which seemed to be very buggy. But I figured it was just the nature of the beast. After a few weeks of pixelization, and interruptions in DVR programs I called DISH. They sent out a the same technician who installed it originally, and he quickly came to the conclusion that leaves on a tree were causing the problem. Hmmmm....I thought there were leaves on the tree when he installed the dish. But I accepted his foolishness and cut down offending limbs about two weeks later. No leaves....same problems. But as it was summer, and I spend little time watching tv in the summer I was recording quite a bit on the DVR though.

Extremely wasteful regarding environment--endless unwelcome mailings with lots of paper and plastic. I've told them repeatedly, over years, that I do not own a tv and do not intend to, but they refuse to stop the mailings. They once referred me to a company through which they said I could stop the mailings, but the company insisted I give my social security number which I saw no good reason for so declined. Dish absolutely does not care about their customers or potential customers. not an ethical company

We've had Dish service for close to 3-yrs now, approximately 3-4 months ago our bill increased by $70-$80 a month so we started looking for a cheaper service. We located an alternate service that was significantly cheaper than Dish. I contacted Dish on 01/13 to cancel service and was told it would cost $220 due to an early termination fee. I questioned the early cancellation fee since we've had Dish for close to 3-years, we only signed a 24-month contract? The Senior Resolution Rep (Maria) stated that when we moved to North Carolina from Florida in November '21 that I requested an extra Joey Box for our Den, the other Dish equipment was brought with us from Florida.

I tried to cancel my mother's account and besides it taking 45 minutes to finally get them to stop trying to sell me more crap, I had told them we needed to cancel because my mother was dying and we had to move her to a nursing facility and they told me multiple times they were going to charge her $250.00 cancellation fee because she had a 2 year contract. Really? I am a pretty calm person but I could not hold my cool over them telling me multiple times about her cancellation fee.

DISH has screwed us over with lies and no help. Countless hours on the phone chasing equipment and false charges. My father passed and they charged us a 400+ termination fee. No one knows anything when you call and it's so frustrating. They even charged my dead father's credit card. They intentionally hassle you until you give up. What a great thing to do to someone who lost someone.

If you are considering Dish's product. Please be aware of the automatic two-year term of the contract. Once you sign up, you must pay for it for two years, even if you dislike the service or pay a $500 fee. This term is set automatically upon signing up. We bought their product, disliked the quality and quantity of the available content and wished to cancel. The first time we called, they recommended that we put the service on hold for six months as we were "too new to cancel." Being on hold requires a monthly fee of approximately $18.

No integrity! Watch out for the 10.99 silver protection added to your account. They don't tell you about it, then they add it. If you are an automatically paying account and don't realize it, they will take advantage and add it. They give you a free trial, but don't tell you. You may not catch it for months. Sad! And then the team resolution team member was rude, mean, and condescending. They have no integrity. They would not even talk like he understood how I missed it, when my bill was paid automatically. They sure get their money on time, no questions asked or negotiated.

I am very upset. This last year has been so very difficult financially so have been putting my account on pause. I have been very ill with covid and rsv. I called in November to see what I could work out. The agent said he could put me back on pause. I haven't used my service for a very long time due to financial hardship as a single income with many challenges. When I called in the agent advised me he could pause another 9 months and I paid the amount he told me. I said, "So we are ok?" He told me I was OK.

They have taken away our favorites and have not replaced them with anything. Looks like we will end up with all sports and nothing else to watch. And locked into a service we want use. We’re not sports fans.

I just finished a half hour marathon with three different reps trying to figure out why I was being charged for service through 1/14/23 when I am scheduled to be disconnected on 1/5/23. I decided to cancel service at the beginning of December because 1) no access to the local ABC network even though they advertise that they provide this and I have had to listen to them whine about their contract with Cox five times now, 2) the satellite goes out every time it rains and 3) I get static in my pictures all the time.

Don’t waste your money. They charge you twice as much if you are an old customer but new customers only pay $100 a month. Haven’t been set up with this new equipment very long and have had constant problems.

I disconnected our Dish Network service secondary to its expensive monthly charge. I bundled our cable TV service with my internet service with another provider which led to a savings of $85. When I disconnected the service, I was told that my account would be charged $60 for early termination. I asked if I needed to return the equipment and he initially said yes, and then I told him that I was not at the location where the equipment was, and he checked something in his computer and then he said that I did not have to return any of the equipment or Dish Network boxes.

Raise prices yearly, then when you threaten to cancel they magically can offer you a lower rate. We finally disconnected and they make me pay to send them their equipment back. But not just the receiver...like want me to dismantle parts of the satellite dish and parts they affixed to my house. If they have so much equipment to recover then send a tech. Nope. Can't do that because they don't have techs because they can't retain employees because they are so horrible to their staff!

When Dish tells you there is a 24-month price guarantee what they really mean is 24 month contract for service. And after the 24 months my bill increased 42%. When I called to disconnect the loyalty team said they would take of twenty dollars a month for a year, but then I would be locked into another 24-month contract. What a racket. I cancelled my service and had to call twice to get the boxes to send back the equipment. Then they expected me to climb up on the roof to take the receiver off. I'm 66 years old and I'm not climbing on the roof. I called and asked when the technician would be out to retrieve their equipment and I was told that it was my responsibility. Thankfully my neighbor did it for me. I have been without Dish for a month now and I love streaming for half the cost on any device anywhere.

It is virtually impossible to get an account manager on the phone to discuss changes or anything administrative. Hold times are completely misrepresented. I was told 5 minutes and gave up after 40 minutes on hold. Negotiating with different channels is also problematic. No advance warning of losing channels. We lost ESPN/Disney a few weeks ago, lost NBC last year, and currently have lost ABC (still without). I received a 40% billing increase after losing ABC this month....That's what I wanted to discuss but cannot get anyone to speak with after over 10 attempts this week and hours of holding and getting calls disconnected. I will be leaving as it appears a lot of subscribers are when I looked into their numbers. It has to be linked to the service model they have which is beyond frustrating

DISH can't manage to keep access to ABC on one of the biggest college football days of the year???? This company really sucks! There is no excuse for any cable or network system not to maintain access to the major TV networks.

It seems certain times of the year Dish is always in a dispute with one network or another. This is always happening. Now it’s FOX. I’ve been with Dish for quite a few years and I’d hate to have to change providers. But this is getting ridiculous. It’s always during a time of year that coincides with either the NFL or the Braves. Makes you wonder.

One minute or less to get new service, on hold for 17 minutes to disconnect. At minute 9 the system hangs up on me, I call back, am told it's 14 minutes for the automated system. I call in for sales 1 minute. I ask to cancel they put me to customer service, 8 minutes this time. I speak to someone they transfer me to cancelation 14 more minutes. That rep, Fermin spends the next 30 min trying to sell me deals, starting at 10 a month..though with Fubo TV I save 80 a month for the exact same channels, ending as high as 60 a month. After feeling I have gone through a timeshare/car dealership presentation I was finally told for the low low price of $20 a return box I can finally be done with Dish. They initially said I needed 3..um no send me a bigger box, ok they could do 1. I found out the call center is in El Salvador not that it matters much, other than crappy service might be what you get from cheaper labor.

The reception is generally very good, but I am seeing commercials now that say they will credit my bill for weather related outages. I cannot find anywhere on their site to make my claim. I contacted customer service in writing over a month ago and have received nothing back. Recently we lost 2 of our local channels. If we tune to them there is a message that we need to contact the stations. I am not paying the stations. I am paying Dish. I would like to know if my bill will be credited for those channels. Nothing from them.

In October 2022, I suspended my service. I received a $126 credit. I request a refund. I was told that: 1. a refund wasn't allowed, 2. a refund will only be issued against credit card used for payment (payment was online bill pay via bank), 3. check will be mailed on the 19th, 4. check was mailed on November 1st & given associated check number, 5. check could take up to 16 days to arrive (hasn't arrived), 6. couldn't verify check number, and finally, 7. a refund will only be issued against credit card used for payment. I always had good technical service from Dish, but this reeks of desperation of a company fighting to stay afloat. Will not recommend Dish to anyone.

I been a customer with Dish Network since September. They had me on epay. I got charged 6 times from my bank account by dish so I called them twice in a roll to cancel the epay on my account which they supposed to cancel it. I received email saying it was canceled but they kept charging my checking account without my permission. They claim I was a month behind. I have receipts paying my bill at Walmart. I never missed a payment on my account 3 months of being a customer. I kept my end of the deal. I made my payments but Thanksgiving being a holiday dish network suspended my service by claiming I owe them $86.96 which I don't owe them anything. I made my payments in November. I don't recommend people being a dish customer because they don't appreciate your business. Dish is a fraudulent company. They need to be closed down for fraud.

There is an error that pops up at least three times every hour. Instructed us to reset the hopper but the service representative said they were working on a software problem. It’s been months now. The Joeys in each bedroom turn the TV off after five minutes, after 20 minutes, after an hour, etc. The service representative is always so happy to tell me that it will only shut off after four hours and to reboot Joey. I am so sick of this but I’ve already signed a contract for two years. The commercials on TV are false. You would think if they didn’t give us reliable service we could cancel the contract. I might look into that. Do not sign up with Dish. Do not do it. They take your money and they don’t give you good service. The service representative or technical assistance, don’t know what you’re talking about, don’t always speak good English and they just give Pat answers. Do not sign up with the service!

If I could rate something below a zero I would give that rating to Dish Network. They never mentioned to me that if I wanted to cancel their services it had to be within 24 hours. They told me I would get certain channels, which I never got. They told me the Joey 4 would be 4K, which they are not. A technician came to my house and was extremely rude with a bad attitude and refused to put the antenna where I wanted to have it and when I told him that I wanted him to run new cable lines he refused and said “I can’t do this, we are going to have to reschedule” and left.

We purchased a satellite package (tailgater) with two receivers. We were told by the salesperson on the phone that this system would be the best for our RV living full time and traveling. This was far from the truth! Every new state we are travel to we have to call Dish to set up a new location for stations and service. One of our receivers in the bedroom never connected and I called customer service about 5 time and not one person seemed to know how to help, saying it is my wires in the RV. We were told we could record up to 3 DVR shows and that was a lie, not only can we only record one show at a time but we have to watch that channel or else it won’t record (kinda defeats the purpose).

When I first moved to Aurora location, I had to get DISH because there were no cable options. The service was horrible, and the Internet would cut in an out while I was working remotely. When I originally secured the service, I was told it was month-to-month and there was no cancellation fee. As soon as Xfinity came to my area, I changed because of service issues. Dish continue to charge me for a couple months, and then when I disconnected, they charged me nearly $400 disconnect fee.

Been with Dish for over 7 years. When I wanted to cancel, they kept giving me the runaround. When I finally had enough, it was a bunch of misinformation that the prior reps were giving me. Cause in the end, I was screwed over. They burned a huge bridge, I completely lost my trust in them as everything was lies to string me along. I won't ever go back!!

I been a Dish subscriber for almost 10 years. I been fighting with their customer service for almost 2 years. The app is constantly dropping out and their Dish Hopper keeps (receiver) is constantly needing reset. Stay far away from this company unless you want to constantly argue with CS.

Dish Network are liars and thieves. I was quoted one price and my monthly cost is never the same. I can't get any straight answers from these liars. They have excuses for everything. Customer service reps are very rude. GO ELSEWHERE. DISH NETWORK ARE LIARS AND THIEVES.

I did a 2 year contract with them, at half term I relocated and got a another receiver for another room. My bill went from $75 dollars to $140 dollars a month. When my 2 year contract was over I paid off my total balance leaving it in $0. Now I'm getting collection calls saying I owe them $192 dollars for early termination fees. I spoke to a supervisor Ste to see what was going on. He says when I relocated the contract renewed, I told him I did not agree to this. He said plain and simple pay, pay, pay. Very disappointed at Dish and their employees. The worst customer service ever....

My main channel is ID 192. Watch it daily. DISH: We all know who Jonathan Lawson is! Colonial Penn insurance!! Too many commercials! DISH needs to contact the Rep who can delete these commercials because DISH customers hate them!!! I hear his voice and instantly get pissed! STOP! STOP!!!!

I am having Dish Internet in my Pidemont apartment since 2019. From last one and half year, Dish service has really gone down. Constant internet issue and it takes couple of days to resolve the issue. It got worst this time. No internet from last Tuesday (25th Oct 2022) to till today (29th Oct 2022) and ETA from Dish on this. No clear communication about an issue and its resolution. Really worst service experienced since now. It seems they don't care about customer.

Please do Not use Dish Network... our experience was Awful... from taking 3 visits out to set up... then raising and change prices over and over... to the WORST cancellation EVER... took almost a month to stop service and then they started piling up charges just to cancel... And kept Not listening at all and kept wanting me to re-establish services. I talked with a 3rd level manager in South Texas who out and out Lied to us and one month later, just found a charge on our credit card for $3.92 It took another full hour to get that resolved (if they even do what they said).... DO NOT GO WITH DISH NETWORK EVER!!!

Rates are high and penalty for termination is unfair. When I called to terminate service the agent held me on the phone for over 30 min trying to list all options why not to terminate service. I had to hang up the phone. It took them time to send me a box with shipping label. I sent them back their equipment but they kept writing me that they did not receive it. Total harassment. Terrible service.

DISH Network fraudulently copied signatures electronically captured from the documents accepting the equipment INTO A CONTRACT. We proved it because there was a mistake in the signature. That mistake was copied multiple times into the "Contract". Every signature in the contract had the same mistake in it. After several weeks of not having service and DISH not fixing the problem, we cancelled the service and they fraudulently deducted the funds out of my 95 year old mother's account. We disputed the payment, so DISH sent the bank a copy of the contract.

Do not work here or purchase their services. I worked at the Duquesne, PA location in 2022 for around 7 months. My time here was cut short due to incompetent operational managers lying to human resources about my work related injury. This company flat out sucks. You work long hours in which you have no say over, you work 365 days of the year meaning you work each and every holiday and the managers just don't care about you. It's all about how many work orders you can knock out to make them look better.

Having a problem with one my receivers that quit working in my bedroom. Said they can switch it out but could take up to ten days. Kinda stuck with them here in El Paso since Spectrum is the other alternative and they are worse than Dish and that says a lot.

Got Dish a little over a month ago. Now they remove most of the channels I wanted, and expect me to pay full price! Not getting the channels I wanted, so I should be able to cancel if I want to, with no penalty.

I got ready to watch the sports channels. But they were not "available". So were some others in the previous weeks. I feel DISH is very irresponsible for not informing clients of this lack of service.

Fox Sunday NFL game was in Spanish. Tonight I’m locked out. Automated message tells me we were canceled. Customer service rep says we’re working. Last tech removed our more modern equipment for older equipment that doesn’t work well. Can’t wait until our commitment is up!!!

Waited an hour to get through customer service to tech support. Once I got to a the tech support person they became very agitated and blamed me for the issue. The Dish tech started talking over me that it was my fault for the state I was located and hung up on me. I don’t think I was rude or nasty to the person, just asking questions to fix the issue. If I can change my dish network satellite on the motor home to Directv, I’m doing that. Bad customer service and support.

Every month I see a new charge on my bill. I'm sick of it!! DISH tells you all the things you want to hear. I get useless channels that would never watch. If I could give them a zero I would. What's sad is the other companies are just the same. When you live out in the Country and the only thing you can get is Dish or DIRECTV they got you by the balls.

We signed up for Dish under a 2 year contract. 6 months in I was put on social security. A fixed income. With the high inflation and now fixed income we had to make some cuts. We called dish to cancel with hopes they would wave the early cancelation fee of $360. They refused. All they cared about was making sure they get their money. We cancelled and will never use Dish Network again. They lost a 15 year loyal customer for life.

We were loyal Dish Network customers for many years, but we noticed that new customers were getting better more advanced equipment with lower rates. We spoke with their retention department and that if we wanted the most up to date equipment that we would be paying twice what we were paying at the time. So we elected to cancel our service. We asked them where we could drop off their equipment and they said since our equipment was so old that they did not want it returned to them, but we could take it to Best Buy and they would recycle the items. We did just that.

For the last several months, Dish has been doing more than necessary updates (refresh) during Prime Time viewing. Almost daily lately between 7-9 PM CT. It happens in the middle of a program or even when it's something I have recorded. Why can't these update be done at 2,3,4 AM when most people are asleep? It is most frustrating when you are in the middle of a program to have it go off.

To begin... My fiance had become frustrated with AT&T/DirecTV and I suggested Dish (since we live in the boonies, in my father's childhood home/rural Minnesota). When we reached out, the sales department gave us the 'full court press', so to speak; we were TOLD we wouldn't lose any channels, all would be the same, we would receive a $200 gift card, free install for two years, yada yada yada... Not a single thing proved true...

I was going to cancel Dish last month but was told that I would get a $25 credit every month for 2 years on my bill. I get my bill today and it was only $6 less than I was paying. So I called to get an explanation of why I was not getting $25 off my bill. I was told that I was getting $35 off the new promotion going on at this time. Thinking my bill would be $25 less each month I stuck with Dish for 2 more years. Beware of these false promises by Dish and ask exactly what the price they offer you is really what you are getting. If they had explained this and I would be saving a whopping $6 per month I would have for sure cancelled Dish. Don't trust what they tell you.

My 83 year old mother signed up with DISH 4 months ago. She was not aware of a 2 year contract or being cognitively challenged at this point in her life she did not understand or remember that should she cancel before the 2 years is up she will be charged $400. She lives in a rural area in NY and had lots of technical issues. When she would call for assistance she repeatedly spoke with technicians who she could not understand and they would try to walk her through fixing her issues. After a few attempts to fix her problem she got frustrated and cancelled her account.

We had been a long term customer who paid our bill promptly every month. Service was spotty - went out often. Sometimes with just a few raindrops. Prices increased exponentially as channel options decreased. Finaly straw was a 50.00 per month increase and a request for yet another two year contract. Cancelled service. Had to jump through hoops to get the boxes and labels to send equipment back. Finally received. We immediately boxed everything up and returned it.

The local telephone company is getting rid of their current TV provider. They are replacing it with DirecTV, thus we were looking at the Dish Network. We had also received an offer in the mail to obtain a $500 prepaid Mastercard if we signed up for Dish Network programming. Firstly, there is some confusion as to what equipment would be needed for a home with 3 TVs with DVR service. Their online tool only allows you to add the Hopper 2 with 3 TVs or less. The Hopper 2 only has 3 tuners and would not let you record and watch enough channels at once across 3 TVs. A Hopper 3 is needed as it has 16 tuners, allowing for more channels to be recorded and watched at the same time across three TVs. In order to add the Hopper 3, you need to say you have 4 to 6 TVs. If you say you have 4 TVs to add the Hopper a additional Joey unit for a TV you don't actually have is added to the tool, thus increasing the monthly bill.

After two years as a customer, with so called 'Top 200 channels' (many of which are listed as "off network"), received my bill with a $40 increase since my two year plan expired! WHAT? I called, put on hold, Rep could not offer anything other than reducing channels, transferred call where I was on hold 20+ minutes, called back, on hold 31+ minutes, this Rep tells me, "You have a build up of $600 in credits!" WHAT? Too late, why couldn't Rep #1 provide that information to save the customer? Rep #2 asked enough questions to be my best friend and learn everything she could about my new services, I repeatedly requested to simply cancel service and tell me what to do. After another 15 minutes, she finally was able to cancel service, but wait -- not until she asked if I had anything exciting to do this weekend. Geez.

I found out today that I've been getting charged for something I didn't order for 10 months. They say since I've been paid for it for so long I don't deserve to be reimbursed or credited for. Yes I must have ordered it on accident with my remote. I know how to use a remote. I think I would know if I accidentally ordered it. I don't even go into that area out with the remote to where you can do such a thing. I think that's pretty cheap. I guess that's what paperless Billings are so you don't know that they've been charging you for something and then they say they've been charging you so long getting away with it so they are not gonna do anything about it but give you one month's credit. $10. That's ridiculous.

I have been a Dish subscriber for many years. Over the past 6 months various channels would become pixelated at different times of the day. The volume would also go off. Recently I lost all sound on all channels. I call cs and went through their hoops and was finally told it would be 10 days before a tech could address my issue. This is unacceptable.

Customer Service is extremely poor, It is impossible to get any satisfaction from them, While some speak broken English and some speak good English none understand English. They refuse to help you in any way. They need to return to American based customer service so (as they put it) we’re on the same page and they have a CLUE what you are saying.

Dished problems keep getting worse. If you record certain programs to watch later and you want to fast forward sometime when you want to advance 1 minute it jumps 10 minuets then when you try and back up it goes back to the beginning. 2 years ago they told me it was a software issue and were working on it. They still have not resolved it. Another issue is you set times to all new programs many times it does not. Like This Old House and Ask This Old House. I have to add them manually because when you look at them they say the first time airing was like two days before but yet it was never on that day.

I went to change my method of payment for Autopay today and it automatically charged my account early. After speaking to people all the way up to a Senior Rep (supposedly), they tell me there is nothing they can do to stop payment. They blamed me for the incident when I did nothing at all. They talked over me and were very rude - all 3 people I talked to. Now I have to pay a fee with my bank to stop payment as the money won't be on there until normal autopay date. I have been a customer for 3 years. They are easily the worst cable provider in customer service and have absolutely no care for their customers.

After 23 years as a customer, I will absolutely never do business with anything even associated with Dish Network. About 1 1/2 years ago my Reciever DVR started acting up real bad, I called Dish Network and they had a repairman come and he replaced my broken equipment with the Hopper and Joey, little did I know that they were locking me into a 2-year contract for the new equipment. "NEVER EXPLAINED TO ME" so roll forward to a couple months ago I was able to upgrade my internet from 3mb to 100mb making streaming a real option. So I decided to call and Terminate my Services because I liked the streaming service better.

Dish TV was TERRIBLE. They came and setup my TV with the android box, hopper and joey, but because I live in a deadzone, I had terrible internet service. The 1st tech took 3 hours to setup my box and said my connection was extremely slow. He tried my master bedroom also. I told him my street has patches of one bar reception/signal. He had to reset my Dish unit. He said I could call and cancel my service if I don't like it. After he left, I had to reset my Dish unit multiple times. When I turn on my TV, I get my TV logo and then a black screen. Nothing works. Then after 1-3 minutes the TV turns on because it took that long to get the Android box running. The technician told me when he was installing that it still had a lot of glitches and I can cancel the service if I like over the phone.

I have been a loyal customer of Dish for over 15 years. Once streaming services became popular, I subscribed to several. I realized I hardly used my Dish anymore. When I called to disconnect, they talked me into their "smallest" package which brought it down to $80 a month. Fast forward several more years. I haven't watched more than 2 hours on my Dish in the past couple of years. I called today to cancel. Suddenly they miraculously had cheaper packages. I had to say no to the customer service person so many times, that I lost my temper. She kept harassing me. It took me 35 minutes to cancel my account. They weren't even going to come and remove the Dish from my roof. She told me that that would be a $50 charge. I was placed on hold multiple times.

After more than 15 years with DISH Network and no contract, in this day and age wanting to cancel my account. After, several times of calling and trying to cancel being kept on the line for 45 mins or more each time my husband had to step in. We just wanted to cancel our account that we didn't need anymore. With all the apps and every tv coming as a smart tv we finally decided to upgrade. I had been begging my husband for the last several years to finally make the jump. We already pay for several other streaming services and barely used the dish. Not only did our monthly amount skyrocket over the years for channels we never used. The only way we could get the few channels we used we had to purchase their package with the most channels. Then to be able to allow our children to watch on different tv's in the house we had to add joeys. Eventually, we didn't bother to ask for a lower price as that would stick us into a 2 year agreement.

DISH customer service retention "team" will tell you anything to retain a customer, even if the information they provide is not correct. DO NOT AGREE to anything over the phone with any customer service person before you know for a fact that the package they are offering is actually what you want. They will claim that what they are providing is what you requested and then require you to verbally agree to a "contract" even before you have an opportunity to find out if what they have said was true. So, basically, don't do business with these people -- they lie about everything, the package, the price, the ability to cancel, etc.

Xfinity/Comcast and DirecTV are able to make a deal with AT&T Sports for their subscribers to watch Colorado Rockies baseball. DISH is not able to negotiate with AT&T Sports to allow their subscribers access to baseball. Apparently they do not want to pay the fees that other network providers are able to pay. So disappointed in DISH!

Dish is terrible. I have been a customer for 10 yrs with nothing but problems. They were the only way we could have tv in our area. Called to have someone align my dish. No one can come for over a month. This has happened several times. Well now I'm buying a smart tv and will be canceling Dish!! Save your money. Don't go to Dish.

I had Dish Network for about two years and decided to cancel the service because of a need to save money. I called the number found on the Dish site and after ten minutes of money saving offers they canceled the service for me. The service was cancelled two days into a new month, so I asked them to send me a bill and I would pay after looking at the charges. The next day, I received an email bill for the $26 that the lady had quoted me, which included a $15 late fee. If I had not canceled, the total bill would have been due 15 days later. The service was good, but you pay for stopping the service.

I literally just switched from Spectrum to Dish to save money. Big mistake! I've had it for 1 whole week and have been having problems almost daily. I have the upgraded Hopper Plus and I'm constantly getting frozen images where it should be live TV. I'll try and fast forward or reverse and it just stays frozen. Then I'll switch channels back and forth - and it eventually gives me an error message saying "needs to synchronize." This has already happened 3X in 1 week! What a joke! Dish may be slightly less expensive, but you'll give up reliable TV service as a result. I'd recommend Spectrum.

Moved to MARYLAND in June Dish was offering a 300.00 Visa gift card with a two year contract. I signed up two months later no card, I called said I have to be a customer for six months before they will send it, it's now been 10 months still no visa card???? WHEN I did called they said it would be mailed. Now they are saying since I did not mention it I am not entitled to it which is WRONG because I double checked with them.

They go into your account and take money at random if you have auto pay with them. They treat customers with disrespect and close your account with outrageous bills. They don't care how you dispose their outdoor equipment. They send you to their retail outfit to charge you exorbitant fees to bring their property down.

FlexPack since 2012: $30+-$60.+. #NO CONTENT RESPONSIBILITY taken w/program suppliers or FCC rules: Major Chns. now fake/cheap Reality Shows; general decline +remainder are hi-profit Ad Chns. I pay for. COMMERCIAL LOAD/FCC allowed =high profit, overwhelming. #UNAUTHORIZED BILLING ADD-ONS, + "remove programming" faulty. #22k box died, lost bdrm tv, did not want reqd DVR at +10.mo. #CONNED INTO 24 MO. CONTRACT as "no option" w/ $210!! penalty. I no longer "Refer Friends", ####AVOID Dish/cable, SEE YouTube, Sling, etc. Don't pay for a whole buffet menu of junk food & ad sites you don't want just to get a few good bites. LD

I have only had Dish TV for 3 months. I have had to call at least 6 times to get help with one thing or another. They would spend an hour trying to get the problem resolved. Today, after an hour on the phone, I said I wanted a service person to come and fix this continuing issue. I was told it would be 6 days before a service person could get to my home. This is NOT service. I am, unfortunately, stuck with a contract or I would go to another service immediately.

I signed up for a 2 year package which ended a month ago and price rose by $50. I expected that and therefore called to see what they can do. They offered a flex program after asking me what channels I watch. The customer service rep advised me to sign up to it. A few days post signing the contract one channel was removed. When I called back they said this news channel was not included and I had to pay $10 more for it...and I said ok...Now another channel after 2 weeks was removed. I called again 3rd time and after 30 min was told that this channel also not included. Also told if I wanted this channel I needed to pay $6 a month until they reviewed the phone call I had originally. Gonna let the 2 weeks I still paid for and sign up with another cable provider. Never again.

We have been DISH users for nearly 10 years only because they are the only provider in our area. Not once during that time has the customer been first. They do not monitor the age of equipment and/or offer to replace before it dies. Our most current issue: primary box had fatal error meaning we can not record, pause, go back, go forward, can only watch prime time recordings from primary box, will have to re-enter all of our favorite recordings set up, and DISH will not expedite delivery of new box or provide a delivery date. The only positive I have to say about DISH is they have live chat so it is not necessary to speak to live person and listen to them read canned responses.

So, my parents got a contract in 2020, but both passed away within 3 weeks of each other about a year later. After the house was cleaned out, I (as their surviving son) was unable to find any equipment to return and was charged $500 even after writing them explaining the situation (I probably could have bought equivalent used gear on eBay for about $150, but the serial numbers would not have matched). If I could give ZERO stars, I would.

After almost 5 years with Dish we were forced to cancel due to ever increasing monthly cost. I cancelled on April 21st and was told at least three times I would receive a credit of $63.95 and NO FURTHER CHARGES would be taken from my auto pay through my bank account. Now they have deducted $75.11. Calls are recorded and I asked for a playback to verify what I was told. You have to get a subpoena to hear the recording!! DO NOT believe what they tell you. Warning!! This company is deceitful. I will NEVER do business with them again.

I had Dish for 3 years, 9 months. Best overall television experience. Easy to use and follow. I had to cancel following a death in family and fall that kept me from working. I paid auto pay each month. Because I canceled two months early on contract they still want to charge me 41.00 early termination fee. Make sure you are aware of what you are signing up for because they will not help at all.

DO NOT SIGN UP WITH DISH!!!! Since the minute I signed up I have had one problem after another. Too many to list here. I should have known when the guy who signed me up put my name wrong and then proceeded to tell me he couldn't change it. What the hell?? I have spoken to 10 people, multiple depts., hours on the phone and no one can get the wrong name off my acct. I finally got MY name added but this other name can't be removed. I am now told it's a joint acct.!!! This company is a nightmare!!!!

Guys please be extra careful with Jordan the person I talked to. He is extremely pressurizing to sign you into contract by providing limited information. It's 24 months contract. They hide the information. I was told multiple lies during my conversation with Jordan. He couldn't verify how long I have my account paid for. I was told I have prorated charges, early termination fee. So anything to change your mind. He will not stop till he gets what he wants. Lot of companies are going in that direction. Extreme pressure sales withholding information. Don't not let up and back down on your stand. Don't give your payment information. Don't sign up for anything right away with Dish as well as any other company in today's world.

Our service/cable went out all the time esp during storms. But cancelling has been a nightmare. Dish literally created an account for me even though I only had one in a bundle situation through my phone/internet provider. I am getting charged even though Dish does not work on any of my TVs. I will never use them again.

This company lied to me. She told me if you agreed to another 12 months contract with them she will give me four controls for free so she lying and then three days later I don’t have the controls. I called back and they say if I cancel my contract I had to pay early termination fees. That’s not fair to customers because I told her the only reason will stay another 12 months contract if you get the controls for free. They lie. Now I’m stuck for 12 more months.

Waited over year for Dish to remove their satellite dish from my roof which is an "eye sore". Now told I would have to pay for removal. I am a senior widow on fixed income, cost $99 to remove, denied management contact information. All this time waiting and I was not advised that I had to pay when service was disconnected or that I needed to have Dish satellite removed prior to disconnecting service. I am told I would have to reconnect service (cost $100.00) then have satellite removed. Reconnect service to pay for satellite removal. Definitely, not good customer service!

I ordered Dish Network satellite services, seeking a better value than cable TV. The first question I asked the representative was, “Can I get local sports channels with Dish TV services?” The answer that the representative gave me was YES. However, it turns out that Dish doesn’t even offer regional sports at all. This is clearly a breach of contract. When I called to get the services canceled, I was told that I would have to pay $480 cancellation fee. I tried to explain to Josh that I thought that it was unfair that I pay that amount since their services was misrepresented to me. To prove it, Dish advises that they record every call when customers order their services. I asked Jordan at ** to review the recording, and he stated that they do not do that! What’s the purpose of the recording then? I would like Dish to reconsider charging me the $480 as they misrepresented their services that caused me to go with them in the first place.

We wanted to use Dish for one month while in NH. The service was terrible. I talked to them no less than 5 times reporting that we only got ABC and no other networks. They kept saying they were correcting the issue but nothing improved. The last time I talked to them they told me to wait while someone else would take my call. However, after waiting for 15 minutes, I seem to have been disconnected. I don‘t know why a company can exist with that poor of service. I will never use them again. I would not recommend them to anyone!

We changed to Dish after being with DIRECTV for 20 + years because AT&T destroyed their excellence in customer service. We hoped DISH would fulfill our expectations and maybe exceed them. Here are our 3 "W", We Were Wrong!!! We went all in with Dish, we got their top of the line box, and even purchased a sound bar for $200.00 on the day of installation, not knowing that the installation was NOT being done by a DISH technician. The subcontractor was very nice, but when he came in to install the box, it was not the top of the line we were told we would get. I had to tell him that either I get what I was told I would get, or else. He came back with a Hoper3 box that at the time, I did not know it was a used/refurbished box. After 10 months of glitches, weird happenings while watching regular and recorded programs, and the 3 to 4 times a day the interruptions of programming by DISH receiver resets, we called their technician.

We have had Dish network for about two months and have already had technicians out here to repair equipment problems twice. Again this morning, the entire satellite system is down and a technician can’t come until next Thursday. And I’m paying for this crap. Customer service people couldn’t care less about repairing the problem. Their response is trying to blame the weather by asking “Is it raining there”? NO. Then they want to reschedule the service appointment for next Friday, which is pushing it back another day further. I was told that the earliest appointment they have is that Thursday. I guess their technicians are busy fixing multiple equipment problems until then. I’m warning you to think twice before selecting them. Pitiful.

Dish network has the worst customer service ever. I have had an issue for months not been fixed. I also have a hole in my wall from a technician for over a year. We are now suing. They offered us 100.00 bucks. What an insult! That won't cover the material cost. The court costs alone will cost them more money than fixing it. Do not use Dish Network. I have been on the phone for over 2 hours today and 2 hours last weekend.

Have 4 TVs with Dish for 19 yrs and one controller quit and was told to buy a replacement from Walmart as they had no replacement. This was after spending 3 hours on phone with a hard to understand Asian.

Customer of over 20 years basically paying for basic antenna service my bad. They raise without justification or warning and no Upgrade to the service. You call customer service if you can call it that. They shut service off without permission. For almost 70 a month you at least expect to get 1/2 of what Netflix offers. Nope. I can't wait to throw that unsightly satellite away!!!

Great customer service support & Easy install. They have great pricing. I get signal in thunderstorms, with my previous company I didn't. I love how the remote control lights up as soon as you touch it. You can auto tune your whole night & day of shows. DVR included and many more features that I didn't get with my previous company. I was with another company for 15+ years and this month they wouldn't give me a loyalty discount. I could not afford $115.99 a month for TV service. Decided to try Dish and I'm glad I switched. I highly recommend Dish!

Free movie connection is poor. Movies freeze frame all the time. Sucks. Sorry, Will be cancelled. Customer service sucks. Tired of being lied to. Been a subscriber for many years. Feed up. Have had it. No more lies.

I called a local Dish Network provider and discussed the different plans available. Made it very clear that needed service provided for 2 TVs in 2 different rooms. Came to an agreement on a two-year contract. Dish Network was installed very next morning. Everything looked like it worked great. That night when my roommate got home and tried to use the Dish Network he was getting a message that was already in use. Came to find that we could not both use the Dish Network from two different TVs at the same time.

We had DISH Network for 1 year and were paying $89.00 a month for the first 3 months then it jumped to $110.00. Needless to say we dumped them but upon calling to cancel was told me that we would have to pay over $200.00 disconnect fee. I stated our service was always spotty and no one has ever addressed this and then spoke about the pricing increase and was told, "So what. You can not just disconnect service for those reasons." I was then told they would be drafting these disconnection fees from my card on file without my permission. I told them I would not recommend they do this as that is illegal. My advise would be to never use this service no matter what. They are horrible.

Had it for 2 years. When my contract was over the price went up 42.49. When you cancel they try everything to keep you but lowering the price. And you have to take it down to return it. I'm disabled, had to climb a ladder

In my opinion Dish Network has the worst customer service and most uncaring people working for it. Please whatever you do, DO NOT sign up for Dish Network services. I has been a loyal customer for over fifteen years. I didn’t raise a fuss when channels weren’t available (which was often) because of disputes from the channels' owners wanting more money. Why, because Dish Network was fighting for us the customers so we didn’t get higher costs for our service. Yet my service would go up each year, maybe not a lot but it did and I didn’t argue.

Nick was awesome. Our dish is functioning and working properly. We love it. Nick is a true asset to your company, he is so polite professional and a positive representative of your company. Thank you so much Nick. It wouldn’t have been the same without you.

We got our latest Comcast bill and decided it's time to try something different because Comcast pricing was getting ridiculous. Dish advertisements for 80,000 on demand movies and TV shows seemed great, plus it was a lot cheaper. Cursory reviews seemed adequate. This review is for people who are thinking of switching from Comcast. Here's what they're not telling you.

We had DISH Network for 2 years and were paying $89.00 a month, when suddenly at the end of our 2 year commitment they raised our rate to $160.00 a month. Needless to say we dumped them and started looking for something else, as $160.00 a month for their worthless channels, which did not include a local channel at times like when all of the football playoff games were being shown since they always seemed to be in disputes with the local channels, was outrageous. And what we found was something much, much better, as we were able to get everything that we needed with Frontier Internet, which costs us only 79.00 a month for 1 gig of high speed internet that included phone service, and which amount of high speed internet was enough to stream Roku with on all of our TVs so as to not even need a satellite or cable provider, as Roku has hundreds of channels.

Stuck with Bill for equipment. No longer responsible for parent with dementia as order by court. Dish equipment resides in home of parent with dementia. Current caretakers refuse to send Dish equipment back. The dune for this equipment is going to the parent's home. Bill has been turned over to collections. After explaining all this to a Dish Supervisor that we don't have dish and where the equipment is and why Dish Supervisor refused to remove our name from the dune and send it to the current caretakers who are responsible for all care and paying all bills for parent with dementia. We will never use Dish again. Cold uncaring company.

My father recently passed away. The Dish account was in his name. As we worked with my mom to get accounts moved to her name we hit a roadblock. First we called and got a foreign person who had broken English and was reading a script. She said we could change the name on the account only if we agreed to a 2 year contract. We refused and were sent next level. They read same script and when we refused a 2 year contract we were sent to another level. How greedy is this company that they have to make a profit on someone dying. This was such poor customer service we hung up and began shopping for another vendor. So instead of keeping an existing account they pushed us away. I don’t want to associate with a mega million company that feels they need to profit off a family's loss.

On the 23rd your supervisor was unable to correct a misdeed executed by DISH to obtain more funds from customers; Michael, informed me that the additional five dollars deducted from my bank account is due to price increase created by DISH. I informed your supervisor, Michael that I agreed to stay with DISH (wrong choice) one more year pending that my monthly rate would not change, this agreement made to your representative, Richard last July. Michael said the increase stays until my contract date ends this July. This will appear in reviews of DISH for some time, hopefully will detour potential viewers to look elsewhere…

Our mother is 74 years old. She has been with Dish for 4.5 years. They pleaded with her not to terminate. Her bill is on auto draft so it’s always paid. She has to go into a nursing home. We stayed on The phone with Customer Service and the escalation department of some type to see how to terminate her services early. We spoke to three different people on several calls.? They said she had 19 months left on her contract. They did not want to terminate her contract by any means. They tried to have her transfer it to a family member so she would not be responsible for the remaining 19 months. That was impossible. Even her apartment complex is letting her break her lease, they are very understanding. Dish said she needed a letter from her doctor that states she is incapacitated. It Looks like we will have to drag her into the doctor's office with her being disabled just to get a letter.

Should not have sub contractors going around selling people Dish lie to them. Caliber Smart come to elderly mother's home. Why I was there. I listen to his lies, put dish in wrong spot, wouldn’t move it, didn’t get the channels he said we would. Also he said no cancellations fees. When my elderly mother canceled they charge her. He said no fees. We explained all this to dish and they did not care at all, was rude about it. So that cancellation fee cost them more because my aunt, uncle, friends switch company

Every couple of months I get a bill with added Charges for stuff like NBA or Soccer. These were never ordered by me ever. Yet this keeps happening. Then I have to call and get it removed. Of course when it happens and I see it on my bill it way too late and the credit isn't until the next billing cycle. Even though like today I call as soon as the bill email went out.. I have also tried to click on the feedback button on several pages but they are all disabled. I believe that somewhere at Dish is doing this on purpose and hopes that the customer won't catch it.

Subscribed on the premise that I would be able to record multiple programs at the same time and that I would be able to watch the local Marlins baseball games. Was told that I would be able to record 4 programs. Later learned that it was only 3. What upsets me more is that they use 2 of the 3 recordings to record what they call Prime programming. This is an insult to the intelligence of all subscribers, like we were children and they knew what each of us like. I believe this is a way of fooling advertisers into a false sense that their ad dollars are been watched. To add salt to an injury, what this caused is that I found on multiple occasions that programming I had set to record were not recorded. The issue was brought to their attention on 3 occasions. They said that an additional box for which they charge an additional $30 would allow me to record an additional 2 programs. A waste of money, the same issues persisted.

My husband and I have to laugh every time we see the commercials showing how well the satellite works during a storm. We live in rural Oklahoma and depend on our satellite for weather alerts but unfortunately if the wind blows or is too overcast, the satellite loses connection. This leaves us without warnings of impending weather issues.

I have been a Dish Network customer & I am very dissatisfied with their service. As a paying customer I should NOT have to wait a week to get a technician to rectify an issue to restore the service. I feel the response time to a PAYING customer should be more expedited. I'm pretty much homebound and television is MY main source of entertainment and enjoyment. It took 3 hours to get an appointment for a week later? UNACCEPTABLE.

Dish Network dropped many of our local channels and our MSG sports. Promise after promise of getting them back. Finally forced to end our service with our channels gone. Now dish network sent us to collections for early termination of contract. When we had no choice! Horrible company. Horrible customer service!

Do you like to watch things such as the Olympics? You WON'T GET TO with Dish Network! And, when you want to express your frustration for the lack of basic cable channels, they will suggest you do their dirty work and complain to TEGNA to demand that they give Dish a better deal for the channel, what kind of business asks their customers to go begging on their behalf, DISH network, that's who. Guess which other networks still allows you to watch NBC and won't have you calling other companies to complain on their behalf, Xfinity, DirecTV, etc.

I was a Dish customer for over 10 years. They are absolutely horrible. I left and started streaming services from Roku and Hulu. My bill is a lot cheaper. I have access to much more channels. They are too expensive for their horrible service. I will never go back to Dish. They will bend over backwards for new customers, but will do nothing for their existing customers. They charged my account without my permission. CBS was interrupted, and all they could offer was a antenna. Again don't subscribe to Dish. In my opinion the money isn't worth the service.

A customer for 9 years, after waiting a month for service, day of service waited all morning, tech calls last 1/2 and cancels. New appointment won’t be available for another two months! Was supposed to be handled by customer service to send someone out that afternoon as they felt it was unacceptable and no one showed and no phone call.

The automated customer service will hang up if you ask for representative. It wants to offer promotions first, if you try a prompt that is not recognized it will hang up as well. Once you are forced to listen to all available promotions and departments you might get a rep. The reps are not there to take the brunt of the companies shortfalls, inefficient service, and zero leadership that is not willing to fix and resolve things that matter to paying customers! When transferred to supervisor I was hung up on again. I will be looking for other options! Losing local channels and still paying full cost is robbery. I hope that you find a way to get your company back on track or you don't deserve customers. I will be doing my part to let everyone know this company is horrible!

I bought a Dish RV satellite for my RV, do not know if home service is different from RV. Has spent hours on the phone with tech support and still not working. Every tech tells you something different. Tried asking for a supervisor and was just sent to another tech that had no clue. I am now stuck with a worthless piece of junk. If you only want to watch one TV it works, but regardless of their sales pitch it is a complete lie they tell about the dual system even if you have both receivers tuned to the same satellite. Emails sent to them go unanswered. I bought what they recommended, now saying should have bought two complete different satellite dishes.

We've been customers of Dish Network for 10 plus years. November of 2021 our box stopped working. We had contacted dish and they told us they could not replace our old box that we would have to switch to the hopper and if we switch to the hopper it would be $10 cheaper. We would pay $89 instead of $99 a month and we would also receive a $40 credit due to being without the TV for 2 weeks. We did receive the $40 credit on our first bill. As we received our February bill we are still paying $99 a month for our cable along with a two-year contract. Again this was absolutely a bait and switch situation. Along with the bait and switch we had to deal with the technician that was in our house setting up the hopper for 6 hours. This is the worst experience we've had with dish Network.

My mother, being 89 years old, asked if she could change satellite providers due to the rising cost with the one she had. The neighbors had DISH satellite, so she chose them too. Because of my mother’s age I take care of everything when she requires to have a serviceman come to her home. When she ordered DISH, she used my phone number to schedule people into her home - so I can be there to explain any issues that come up; I live next door.

I have been a Dish customer for at least 15 years, things have deteriorated over the past few years, service worse, charges increased almost monthly, but I did upgrade to hopper system in October last year, hoping upgrades would improve the service. Three days later channels removed because of tegna dispute, because Dish was not delivering what I subscribed to, I found a streaming system and called to cancel and was told there was a $420 early cancelled fee, because of the recent upgrade. AFTER 15 years as a customer and I was only cancelling because they were not delivering what I purchased.

My Dish service was bundled with my Windstream internet account. After disconnecting both services effective 12/28/21, Dish said there was a credit on my account that would be returned to Windstream that would allow my last Windstream bill to be recinded. It is now 1/19/22 and the credit is still shown on my CLOSED Dish account! My final Windstream bill is due 1/21/22. The Windstream bill is only for Dish service.

Seriously they are the worst. Their customer service and service are terrible, now after 600 bucks to get out. I'm am in full regret. TV service went out daily and received texts daily that the service is down. Don't do it. You will regret. Trying to get out.

We've been with Dish Network on/off for over ten years. We mainly watch the local channels and a few of the cable news channels. Nothing premium. So our package has hundreds of channels for which we entered a contract. The problem is, and this has happened many times during our business relationship, Dish drops local channels quite often due to their negotiating disputes. They don't adjust your monthly rate, they just drop the channel and if you try to view the channel you get a message telling you as much with advice of how you can stream the channel with apps for additional fees paid directly to that network. This is criminal, right? Breach of contract, no? Like I said, this has happened many times and it's playoff season for the NFl and Dish dropped a local network within our contract that carries about 30% of the playoffs.

I have had Dish for over 8 years. I have the basic channels and 1 hopper with 1 joey. In the 8 years I have lost access to the major networks pretty much EVERY year. ABC, CBS, NBC and FOX. It is like clockwork but the current situation it has been OVER 3 months without ABC. My service started around 30 bucks a month and now is 114 for basic channels, NO premiums and the 1 dvr. When I asked about being compensated for not having a major network channel that I am PAYING for I was told I could only get a 1 time 5 buck credit.

Was a loyal customer for 2 years! Not one time was I late. Called to cancel and since we had so much trouble with our service, they had to come back several times before they got it right. Now they are telling me can't cancel for another 8 months because they put a new receiver in and that's when our contract started when we got a new receiver. **. If they would have explained that to us back then they would have left 2 years ago with all their ** and would have never got a penny from me. Beware of these scammers!

Over the course of many years, I have had these same issues with “DISH NETWORK” regarding fraudulent activity. According to a variety of statistics and FTC complaints, I am not alone. On 12/7/2021, I spoke to a Loyalty Department Specialist by the name of Chris at 866.218.2297. He confirmed that 24 months of service including tax will be $99.20. I asked numerous times before I signed over the phone to be sure of the price lock. January 2022, the bill is $114, so once again I called the same # and spoke to Jose in New Jersey on 01/04/22. I repeated the agreement and mentioned that since DISH NETWORK had broken the agreement, I want to cancel services.

Was a Dish customer for 13 years. I have autopayment. I called to terminate my subscription because of increase in premium in spite of 3 local channels having been removed for months. I called to remove autopay (EFT) on my account and received confirmation 3 times that this would be the case. Today, they processed autopay charging me for the upcoming month. When I requested a refund, the Resolution Department that I waited over an hour to be transferred to, informed that it will take 17 days for Dish to refund me because autopay was using my checking account. I told them that this was unacceptable and they informed that this was the only way for me to be refunded. DO NOT participate in autopay with Dish. The customer service is as poor as their service offerings.

I've had DISH out to work on my reception twice. There are no trees or obstruction anywhere. I'm in basically a field and the reception is terrible. Watching football and the signal goes down sometimes 3 or 4 time every 5 minutes and it's always at critical times in the game. I miss so much of the game and instead of enjoying the game I get so frustrated. I'm going to change my provider and I would never recommend DISH to my worst enemy. It's worthless!

We called because for the last 2 days our signal has been spotty and today it finally stopped working altogether. The first call I was hung up on after explaining we had done the first 5 steps on the error message. The second call I spoke with a person who checked the signal and installation of the switch and everything was fine so they said we would have to make an appointment for a technician to come out.

I added another Joey and was told I need to sign up to an extended contract and then it would be reversed. I asked the installer if it would increase the length of my contract and he acknowledged it would which I said was not acceptable, then he went outside and came back in and and said he took care of it, all lies. Their people can't get their stories straight now, one said it would cost 240.00 to cancel and then the next customer service I talked to said 260.00. Which is it. I will tell you more lies. I will never have Dish Network again, ever, this is no way to do business.

With no notice, Dish turned off the only satellite I can receive from. Took multiple calls to get billing stopped. Phone tree is a Nightmare! Spent over 50 minutes and transferred multiple time. People were nice but not very helpful.

After selling my home and moving into an apartment complex where Satellites are not allowed, Dish offered to place my account on hold with small monthly fees otherwise an early termination fees of $300. Mind you I have had Dish for 10 years. After 9 months of small monthly fees, Dish resumed monthly fees at full service rate. I called again and explained I could not have a Satellite at the apartment. The first CSR was friendly and explained if I could provide a lease or letter stating satellite was not allow the fees would be waived, she then transferred me over to another department who refused the letter and lease, stating the full termination fee was due. Thus I did pay the full $360.00 in fees as not to ruin my credit... DISH I WILL NEVER AGAIN USE YOUR SERVICES.

I cancelled my service in Nov. had to return my equipment. Agent told me to bring it to Best Buy. So we did. 4 weeks later I get a charge of 600 for unreturned equip. They say it shouldn’t have gone to Best Buy. I try to resolve the issue, immediately go to the store to try and recover the equipment and they say it’s already gone. Call customer service immediately and they tell me I’m responsible for the 600 dollars. We thought we were doing the right thing by returning the equipment so quickly. Miscommunication on the agents and my part and they won’t help resolve the issue at all. I wouldn’t deal with this kind of company at all in the future. Go for ROKU people. It’s just as good.

We have been satisfied Dish network customers for years. During our last contract renewal they burdened us with their brain-dead Duo DVR. Nothing like the Hopper 3. 2 tuners instead of 16. No primetime anytime. No automatic hopping over commercials. No dish anywhere. Crashes about once per week, needs a reboot. Freezes for 30-60 seconds about once per day. Total disaster. Once I found out about this disaster, I complained. I was told it would cost $200 fee plus $20 per month to upgrade. Ridiculous. We are moving on to streaming video.

I've been a customer for close to 15 years. Lately, they have a real push on this hopper. I have an original 222 box but we are experiencing outages (complete signal loss) more and more, since September. They sent a guy to look at the dish and he said everything was fine outside. I asked about the box and all they could tell me was I had to upgrade to the hopper for $15 more a month. I asked about swapping out the 222 box for a refurbished but was told not possible and I had to upgrade to this hopper for more money a month. Sad but the only other choice is Directv (BAD, BAD, BAD) or optimum (LOUSY, LOUSY, LOUSY). Time to get out the books and start reading again. You know, if everyone boycotted these high price telecom companies for 1 month, they would ** their pants and lower prices.

We have had Dish Network for several years. They have done nothing but continually raise prices for poorer and poorer service. Dish recently stopped carrying Channel 5 in St. Louis. It is one of our most popular local channels and is supposed to be included in our "local" package. On TV they were giving a bunch of excuses for this cancellation, but the bottom line is that they won't pay for it! I called to complain, and was offered a ONE TIME $5.00 credit to make up for their failure. Unbelievable. We are looking for a different service and I hope many, many other customers will do the same.

I received 2 calls from a number that my phone identified as potential scam. Additionally, this company (allied LLC) would only call me after 6pm on Friday nights! They seemed to have a lot of correct info... so I hung up and called Dish directly. The customer service agent that I spoke to needs a lot of training! She never apologized or spoke to the issues I wanted to bring up regarding their collection agency. Further, she made no note of my complaints regarding them.

Over the years this company has gotten progressively worse. It no longer works in even a little rain and the app is a really pile of garbage. There are a lot of times when you get an error that the network is not available.

Well I am keeping people in mind before they order Dish Network. It sucks. This is the absolute worse TV source/company I have ever had. All day long it asks you if you are finished watching, well God forbid you did not see that 60 second message on the screen, so therefore your show that you were right in the middle of (watching or just listening to), shuts off. Remember it does this all day and all night long. It is very slow on everything you try and do such as go back to the channel you were watching (but is over now and you missed the best part).

When I signed up for Dish, I signed up for a package that included major and local TV channels. Dish dropped ABC, the channel I watched most of the time! They refuse to let me cancel my contract unless I pay out my contract which would be over $400! That’s totally unacceptable. What would keep them from dropping all major channels!

I canceled it the first time due to bad reception during rain and snow. Years later I decided to give it another shot. The salesman tried to reassure me that that would not happen anymore because that was old technology, he lied. I tried to cancel and someone talked to me into a $30 package which has a bunch of junk channels and now is up to over $70 a month. It doesn't even have a news channel in this package.

We are sports fans and Dish made all the right promises. We have had dish services for 8 months. All the issues started with “their” dispute with KFMB (San Diego, CA affiliate for CBS Network)… and not providing the basic network services as promised. When we finally got fed up with going to a sports bar on Sunday mornings to watch our favorite teams and just simply missing out during the week - we called to cancel.

If there were 0 stars that is what I would be giving. Stay away from DISH. They promise you channels to get you to sign a contract and then they take them away and are unwilling to do anything to rectify the situation. Worse company ever.

I have been a long time DISH CUSTOMER with two accounts... In fact so long some of their equipment I have is outdated. Dish did send me new joeys but failed to send new remotes. The ones I have are antiquated...so I called for replacements. Dish/agent Robert wants to charge me $20 each which is ridiculous. Is enough to cause me to cancel and go with cable...streaming is the way of the times anyway. Walter, 13 Nov21.

Fees! Service! Pricing!! Very unreliable, had customer service cancel twice, cancel local channels while you're in a contract. Hold time calling them is unacceptable! Find a local provider and be so much better off.

I have been a Dish customer for more than 2 years. This September I wanted to be able to view shows from the DVR on my computer. I received an error stating my DVR hopper was out of date. I contacted support about getting a newer model. I wasn't made aware that requesting a newer model also meant locking in to another 2 year contract. I was told what the price would be and agreed. The next month the bill was going to be more than 20.00 more than they said it would be so I 'worked with them for an hour on the phone' and the price was changed. The monthly cost though was not changed (they never changed it) and I had to contact them again in October. They got it 'straightened' around and the bill was ok in October.

After Dish promised channels they do not have, tried to cancel the day of installation. Was given more broken promises. Called in 1 week later to cancel. More promises made that were not kept. Called in again to cancel. They opened a ticket for my request. Never received a call. Called in again, and spoke with Adam XS3. He was rude and condescending. Told me I could cancel my service for the $500 cancel fee. I was told if I called within 24 hours of installation there would be no cancel fee, and if I called in within 45 days I could cancel with unkept promises. I did both, and no one would allow me to cancel. Now it has been 47 days and they will not let me talk to anyone that can help me. They will not let me cancel without paying the $500. I am very angry about the way I have been treated though this entire process. Sales office treated me like gold and then once I am a customer, they do not care. Will never use Dish again.

I signed up with Dish in October 2019, because Spectrum went up $10 a month. I called Dish, got me $80 a month for 200+ stations. That includes equipment and taxes, including 3 months of Showtime and Starz, and I was told, after 3 months it'll be $100 with Showtime and Starz and stay that price for the rest of my 24 month agreement. That was a lie. It went to $117 after 3 months. After a year, it went to $127 and stayed that way until now. I got a November bill and went from $127 to $167, and I had blackout stations on Fox, then ABC, now NBC and all lasted two months at least, and the signal cuts out all the time, and no RSN, no Fox Sports Ohio with Dish Network, so I went back to Spectrum. Got 175+ stations with HBO and Showtime. After equipment and taxes, it came out to be $100 a month, for a year, after that goes up $20 more after a year.

After being a loyal DISH customer for nearly 15 years (14 years, 11 months and 8 days according to the DISH representative) we decided to cancel our DISH subscription. We are moving into a new home that does not currently have a satellite dish and we decided we did not want a satellite dish on the house and would try a streaming service instead.

Think before subscribing. No gift card. If your internet is satellite you're going to have problems. I've got upgrades with internet and Hopper 3. Same problem 4 months now. Can't be fixed. They of course blame each other leaving you in the middle. They don't tell you that you need the highest broadband available to review 4k. Dish just wants to upscale you promising that buy this it will fix your problem. They made a sucker out of me. $500 later same problem same problem. Still no gift card.