DISH Network Reviews

When we moved to a remote location in Ohio near an Amish community, we needed a service which allowed us access to television and internet service for our son to be able to continue his high school education. The company responded in a quick set up installation. However the allotted internet monthly ceiling quickly was used up halfway through the month resulting in slower speed connections and being billed for extra needed service for our son's daily education classes for school. The internet was not used for online live gaming or movie streaming, due to time gaps that prevent continuous communication.

The controls are hard to navigate. (Confusing directions on how to use the remote) I have yet to have the hopper find anything. It just says It can't do it or doesn't respond. They also don't make deals with providers so some stations are unavailable until they work things out. Right now it's Fox. A couple months ago it was another one.

I don’t like DISH. They take away channels and replace with shopping channels with no compensation on bills. They already make you have them in your pkg. I counted 35 and quit counting. I had service disconnected.

The service is not that good. Change card they cut off service. Did let me know had to call them. When we have a storm we lose service. Also, when you call you are on the call for too long. To me I will change when contract is up.

Will they put out the Hopper, It is the hardest thing to work. I just do not like it and if you have a second tv then you get a Joey. The control thing is not that easy. If you hit the wrong button you will sit there for a hour trying to see what went wrong.

Too many unwanted channels forced on programming, such as 2 coins, 4 religion, 5 sales, info, 2 knives channels in my programming they should pay to be there and my costs lowered. Wanted channels are included in other packages requiring further costs.

I like DISH, but am tired of losing programming due to their frequent fights with providers. It gets ridiculous!! Have not had the opportunity to have HBO in over a year. Just stupid!! Now we have lost more channels due to another fight. I do not even believe their explanations anymore. Getting very old.

Service is good, prices are too high. When you first get DISH, the price is good but when the promo is over it gets costly. Unfortunately we don't watch most of the programs. Have had almost no problems with the dish even with bad weather.

DISH network has a great selection of channels and packages. Their pricing compared to other satellite and cable companies is very competitive, and they offer great incentives. We have used Xfinity and Hulu to provide our primary TV channels and packages, and DISH is better priced with more options for packages, and more available content overall. The downside to DISH is that their wireless hoppers do not work consistently. They often lose signal and take several minute to reestablish connection. This is a hopper issue and not an internet issue as all other wireless devices will function even when the hopper goes down. This does not occur with any hardwired DISH box or hopper, only the wireless version.

Dish figures a way to cheat you out of money every way they possibly can, especially if you're closing your account, they rape you economically, don't plan to ever do business with Dish again, during the pandemic they still find it necessary to charge late fees when people are struggling to pay their bills!!!

Overall, I like the Dish Network. The only thing I have a complaint about would be losing a basic channel like ABC & now CBS. There has some kind of dispute between those channels and my Carrier. I don't have any idea who is at fault. It previously happened with ABC (they finally they came to an agreement) and it was eventually restored. Now it is happening with CBS. I have a favorite program on that channel. It is frustrating to say the least. I'm not sure if other carriers experience the same problem or not.

Dish cuts out more and more channels but raises price all the time. They are in bed with Chinese communist channels. (Chinese station comes on automatically when you turn the set on!) They need to be investigated!

Dish has a variety unlike another company that I have been locked into a contract with for a year.. My choices were so limited. Also, Dish's Customer Service is Awesome. I call, they come or they resolve the issues.

Prices were great - installers cleaned up the mess from previous cable company - if and when we have problems, they are solved very timely. I like DirecTV so much that I have recommended it to many family and friends. Some have actually switched to Direct.

I am disgusted with the bickering over financial arrangements between DISH and Nexstar that has resulted in the loss of local and national news channels. Depriving customers of relevant news coverage is unconscionable.

Well knowing they offer a 2 year rate is nice knowing there wont be any surprises in the bill. And after the 2 years is up they will offer you another two year set in rate. Wish more companies would do this.

Provide what they promise. Excellent customer service. However, a little expensive. Too many reruns. Need to give current customers a break with discounts on selected channels. Other than that, wide range of different variety of programs.

Dish's programming has declined over the years. They no longer offer HBO and they continually have issues with the local channel providers. We haven't had local FOX channels in over 6 months. They also interrupted NBC but we got it back two months ago. It is not worth the price I'm forced to pay. As soon as my subscription package is up, I'm cancelling their service and moving to another satellite/ streaming service.

We lost MLB for free. Went 6 months without a St Louis local channel last Spring, now doing without another local channel. Also, soon as it rains, lose connection. 75% of channels infomercials and old shows from 1970.

It seems that Dish is always doing something remotely with the DVR whether it is on or not, day or night. We don't like that kind of the stuff. The Channel is not on the channel that you left the the DVR on, etc. There are also occasional signal drops and signal interference.

I like how I can record many shows but am sick that I get 3/4 channels that are info channels and NOTHING I would watch or record. I also don't like the price I have to pay for these info channels. I also don't like the idea that I have to pay more for the sports channels. There are TOO MANY commercials and there is only a few channels I can get through the commercials. Why do we have to pay for the equipment over and over. I am thinking of buying my own and telling them to take their equipment back.

The Dish network resets three or four times a day. I was told this was a glitch in their programming. It has no fix so right in the middle of a movie or program, the dish goes off to either acquire the signal or download the program guide. It is very annoying and I can't wait to get off the Dish Contract.

I prefer DISH over cable, but a few of the local channels have been discontinued in the past few months, which I am not happy about, but there doesn't seem to be anything I can do other than wait to see if they bring them back. Other than that, everything else has been good.

I switched from DIRECTV to DISH. I'm so happy I did and sorry I waited so long. I get more for less. they are very helpful when you call. I hope they continue to give great customer service. I highly recommend them.

I have had Dish Network for many years and have been very pleased, I have had others and by far Dish network is the best. They have packages to meet your needs and if there is an issue they take care of it right away.

DISH is overpriced. (I am paying $127.99 for the privilege of television service only. Their Internet coverage is outrageous, so I went with Firefly Broadband and only pay $49.99 per month.) I am planning to discontinue my coverage and try to obtain a provider with a more reasonable price. My best advice: Let the buyer beware!!

Service can be sporadic - their customer service is excellent and responsive. In general it is the best that is available in this area. They are not the least expensive in this area. For some things I wish access were not as convoluted.

Too expensive but needed. With all the streaming services they need to be available via Dish and not having to pay individually. I am paying for 5 additional streaming services which have overlapping programs.

I’m satisfied with my service at DISH. I really like the recording feature although my service s little expensive. I can record 16 different shows at the same time and makes a difference with 4 adults in household.

Dish Network is the best tv service we have ever had. We have been loyal subscribers now for 15 years. If anything goes wrong, which it usually does not, they are quick to respond to fix the problem. Great lineup of programs and always monthly 'perks' where you can watch things that you may not subscribe to.

I am satisfied with Dish. I would choose him anytime. It’s great for my autistic grandchild. He loves watching Nickelodeon and Disney Channel and the learning channel. I have had other services and I was unsatisfied with them. And I will not return back to the provider that we had.

It's raining, I'll watch tv. Well that's not going to work because every time it rains the Dish service would go out. I have switched companies. Life is good. Always check reviews before committing to anything.

Great selection/variety of channels. Excellent perks and, when you call, always trying to find ways to add services and saving money. Recently got the Hopper and we are loving it! Competitive pricing.

Overall, good services and picture quality. Annoying is when you turn on tv and their tools/menus are all over the place blocking the view and also when you change the channel and are asked "are you sure"- Duh.

Of all the 160+ channels it’s not worth the money to get because half of the channels are about selling something 25% is about religion and 10% of old channels. Ridiculous price and then they take away your local channels and then say that it’s not their fault.

Access to local channels is not consistent. They are always in negotiations and now we have lost CBS and the Buffalo Bills games which is not acceptable. Earlier this year we lost channel 7 as they were in negotiations. Of course no reduction in bill unless you call.

My only issue is packages have many repetitive channels viewing the same shows but are counted as separate, and there are way too many shopping and junk or non-informative channels that I DO NOT view. A waste of my money at the benefit of the company!

We've had Dish for 7 years. Not happy with the price increases (from $79/mo to $149/mo). Also not happy with the recent cancellation of NBC and FOX on our TV (because of a dispute with onestar?). We're checking out changing to another company.

I had been a DISH customer for over 10 years. During those 10 years, they never upgraded their equipment, when I would call to complain all they wanted to do was sell me more expensive plans. When I finally pulled the plug on the service their equip was so old they wouldn't even take it back. Horrible service, dishonest service.

Overpriced, refuses to help during pandemic. Charges are out the roof to suspend service, there shouldn't be a contract. No type of assistance has helped in 2 weeks. Customer service is horrible. I would not go with them again.

It’s the only one with Hopper, which gives you the choice to skip over commercials. Excellent customer service, are willing to work with me on cost, since I am a senior citizen on a fixed income. Unlike Comcast, they give on-site, personal installations.

Dish company is pretty good. I'm disappointed in how much my bill is. We don't even have movie channels and sports packages. So, it's too high priced. Also, the dvr hopper whatever it's called doesn't allow you to go back very far. DirecTV allowed to go back a few hours. And when you are recording a show, if you are back a ways you end up not seeing the beginning of the next show. It starts time wise where the other show that's being recorded ended. It's things like that that are frustrating.

We have had Dish for 14 years, we hardly ever lose service, wish the price was a little lower, but my husband likes a lot of sport channels. We are very happy with the dish to go app, when my daughter was at college it made it easier for her to watch programs on her computer.

Support is responsive and will have someone out there in a couple of days. They offer an assortment of channel packages and the prices are very reasonable. Signal is great and stormy weather has little effect on picture quality. You will be happy with your choice and so will your family.

I've been a Dish Network customer for over 15 years. I've had free problems, but when I did, their customer service and technical support have been excellent. Plus, I get Dish Anywhere with my subscription.

I have been with Dish network for many years. I was supposed to get free local channels. After a few years, I noticed I was being charged for local channels. I removed my local channels since I get excellent reception on my outside antenna. Dish network reduced my bill by ~ $10 for one month, then the following month, it went back up as they increased their basic rate. Other than that, programming and reception are very good.

The cost is way too high, They drop channels and do not drop price. Besides that they have a decent pitcher and do a decent job. The other problem is when it rains we have no service...however we can use our DVR for programs we have recorded.

While DISH has been the practical satellite TV provider from a cost perspective, over the last few years they've lost major networks like HBO and CW and prices continue to go up. It's a bit challenging when you have to pay for satellite service and have a manual antenna that you hope will pick up your local channels due to lack of access via the service. And, they haven't adjusted their prices to reflect the loss of major networks to boot.

I loved the service I had for 6 years BUT WHEN I sold house and moved in with my kids... they offered to move the service but there was no need. So they charged me a disconnect fee and equipment fee which I thought was unfair.

There has been a problem with Nexstar and local channels. They have kept us updated & given us an avenue to follow. It is appreciated. They seem to care about their customers and are working to resolve this without raising our rates.

Not Happy about the local stations that are pricing out Dish. I think this is a ripoff for Dish if their published info is correct, a 2000% increase over the last 20 years??? Greed is out of hand for an otherwise free service (Paid by commercials).

Dish's customer service is excellent, their equipment is top notch, and modifying your programming is quick and simple. However, I give them a 4 because like most other providers of channels, Dish packages items rather than allowing one to choose only what they want to watch. This means that you are stuck with a myriad of channels that you don't want, but you have to pay extra beyond your "package rate" to get the channels that you do want. Given that issue, Dish still is a cut above every satellite TV provider that I've had in the past.

TOO DAMN EXPENSIVE for the few channels we actually watch. I hate sports, only watch CNN, PBS, discovery, and HGTV and local channels. Cannot stand shopping religious, and stupid shows like the fake living in alaska woods, the duck shows, and paranormal crap, and History channel is a joke.

Dish should lower their prices due to streaming which competes at a lower price to keep customers instead of possibly losing more & to call them to get discounts & specials is like pulling teeth which they should just offer to long time customers automatically for staying faithful to them.

Way too expensive, way too many infomercial channels, very minimal options of packages to select from, can't customize just the channels you want to purchase. It's crazy. I pay for it but they tell me what I can purchase. Very poor service during storms and bad weather when you really need local channels. They also control a lot of the internet availability so they've got ya over a barrel again.

I have used Spectrum, DIRECTV & DISH Network. Dish had easiest instructions on how to get everything set up & ready to go. DIRECTV and Spectrum prices are too high for the amount of channels you can actually watch. Dish Network is available about everywhere. The only option I have now is Spectrum, I only use their internet.

Called and asked, "Can you give me a bundle with tv, internet and home phone service?" "Yes we can, give me your address." It was set up and the guy came hooked up tv, Internet and was getting ready to leave. I asked him what about the phone number for my home phone. He said, "We don't have a order for that. Called the company and they told me we don't have phone service hook up in your area." WTH.

Dish has fair prices. I wish they had internet so I could ditch Comcast. Comcast is expensive and not as good. I have had quotes from Comcast and the final bill is always higher and we get into a discussion about charges. They never seem to honor promises.

Constant billing issues regarding channels not received but still charged for. Request for service pause from old house to new never initiated causing billing issues. Customer service calls are acceptable but follow up spotty.

Dish is not too bad, however, when I signed up, the sales rep told me they offered a UHF remote controller. When the installation tech arrived, he told me no such controller was offered by dish! Dish was caught in a lie. Beware- Dish does not offer a UHF controller!!!! I had to go to ebay and purchase the UHF controller package.

DISH keeps losing channels (e.g. HBO several years ago, Channel 5 in LA area), pathetically pleads for subscriber help in lobbying in their negotiations, but cannot manage to renew deals. So service's deliverables declines over time. Occasionally, they add some obscure service, but never a one I've heard of beforehand.

I give this company a score of 3 because customer service was not as helpful and held for a long time the first time we called in with an issue. The second time we did receive better customer service but had to do a lot of troubleshooting on our own to fix the issue.

It was doing great and now the problems with not being able to get CBS makes things bad for everyone and now waiting to see what's going to happen next before I make some other thought about my programming.

Great except during weather event (wind and/or rain) then it becomes unreliable; constant shutdowns for tuner resetting; expensive; limited selection unless you pay a lot; good customer service support.

High quality of programing and voice remote. Hopper system is better than cable. Only negative is the use of a dish, which makes usage poor during rain and snow. Also, pricing can get out of hand if you don't threaten to quit.

I have been with Dish for about 4 yrs, they came out to install my equipment and put it in the neighbor's yard. I explained to them I needed it installed in my yard, they told me it would be a 95.00 charge to move it. I called and spoke with the company and I told them I was having problems with the signal, my box was having to be reset almost on a daily basis, after about 6 - 8 months they finally sent a tech out to move the satellite and he was there for about 4 hrs. He did not program my remotes so now I have to turn the channels & audio on and off on the Lr TV manually. I'm in the process of changing companies because This has been exhausting for me. not very happy with the service.

I hate them, if you have a problem you have to talk to someone you can't understand, There are always problems. They have 2 of my channels FOX and NBC cancelled. I can't watch games that I want to watch. Have called and tried to add that. They couldn't for some reason. This company should go out of business and when high speed internet hits I'm sure it will, but for those of us who live outside the city we have to put up with companies like this doing whatever whenever while constantly upping the price of service making you sign up with contracts. DISH SUCKS.

When I canceled DISH they were supposed to send me a box to ship their equipment back. I waited weeks and had to call several times. They cut off my service instantly but because I didn't ship out their equipment right away - their fault - they deducted the amount from the credit I had coming. I had over $80 credit when I called to cancel but they only sent me a check for $4 and some odd cents. What a rip-off. I will never sign up with them again. Be wary.

The picture is great and have only one outage in 15 months. The remote control is not current with toggling between HDMIs and linking with our Klipsch sound bar. Customer service is good, but is not outstanding in resolving issues.

I would give a 5, but can't get HBO anymore. I had DirecTV for 20 years before switching. The best thing about Dish is the voice command remote control. I did like it better before they added the Google Assistant. Makes it harder to find tv shows only.

Great customer service on the phone as well as in person. I love the service, the channels that are available and the price is very affordable. I like my Hopper and my Joey it makes I can record programs and watch them later. I highly recommend Dish because I get good signal as well. Even when there's a storm I'm able to watch some of the programs that I recorded on the DVR.

I cannot get On Demand because I own my router/modem. They pretend that they cannot help because I'm not using their modem. As of now, we cannot see local Channel 6, it has been removed and we are paying for local channel $12,99. I often lose programs that I have to be recorded and I have to restore them in order for them to record. I'm thinking about cancelling.

Good response when I’ve had a problem. Like the new DVR with voice remote, I Don’t like losing stations I’m paying for. Either refund us or give us a premium for free. When you have a free movie ticket notify us when it’s close to expiration.

Great Bill to begin with, and then it went up, and up again. We're thinking about switching again, and for the last time. Not worth having to pay so much money extra per month on a consistent scale. Overall not happy with this company, and this reboots whenever it was to and can be interesting in a program we're recording and watching! Like NASCAR! Anyway I have stated my piece. Thank you to whomever it concerns.

They keep raising the cost of packages while deleting channels from those packages. Also lose service every time it's windy, cloudy, raining, or snowing. As soon as my contract is up I'm just going to Over The Air TV.

I can say Dish is ok; however the price keeps going up for so little content. The packages include many channels I would rather not have; it is not reasonable to buy all to simply get one channel. If I could it would be gone in a heartbeat!

Good reception in the country but price is high. Can call and tell them canceling because of price and they will give price reduction for a few months then price goes back up. It would be nice if it would just stay that way without calling.

No local channels for NFL as Nexstar removed while negotiating with DISH. They agreed to put in an external antenna but only after raising hell. Also their boxes (receivers) are prone to problems. Tech told me they don't always go over them to make sure they are in good condition. But they do push an insurance monthly fee to cover problems with them (while not always providing a box in great shape).

Overall satisfied but does pixel out sometimes. Unfortunately, most of the new shows are on Netflix, Hulu or other networks that do not come with Dish. Maybe in the future, all could be included in one bill.

We switched from Spectrum to Dish Network. Spectrum kept raising their prices and took away some channels we liked. Said we had to pay for the next package if we wanted those channels back. With Dish we received the channels we wanted and the price does not change and it was less money than Spectrum.

I feel I pay too much for the same things I watched many years ago for free. I wish I could just pick the channels I actually watch and only pay for them. If I could find an antenna to reach a broadcasting station I would switch and eliminate satellite altogether. Money is tight and there is no break for anyone who uses satellite.

This company started in the late 1980s and slowly became popular because of fair pricing for their channel lineups. Customer service has never been very good in my experience. I had Dish in WA and UT. Customer service is dysfunctional and information from Customer service reps varies depending on who you talk to. They lie to customers. Not very customer friendly, although seems they are trying to train better now.

Dish promotes that its contract will not change the price for two years. What they don't say is that stations can be dropped at their whim. So the programming you agreed to at the start of the contract suddenly changes, thus you are getting less for the same monthly charge. A lesser programming for the same money is actually a price increase because you are getting less for the same amount of money that used to purchase more channels. (I'm sure it's in the fine print somewhere that they can do this...in paragraph 54 of the agreement that takes a Philly lawyer to understand, they know you won't read, but it's okay because it covers their hinny.)

I switched from Directv to Dish Network on 7/1/2020. They had best price and offered a 100.00 gift card for switching. When you call, you are speaking with dish promotions/Sterling Commerce. Well it is now 12/20/2020 and I still have not received gift card. Called dish a few months back and was given sterling's number, left message. Received an email stating gift card was approved that was on 10/13/2020. I could track gift card by a website satellitetvrebates, which I did. It stated shipped on 11/2/2020 but to where I don’t know?

Dish did not hold up their end of the contract!! We signed up for the local channels and last summer we didn't have channel 5. Now we don't have channel 8 (Fox)! I don't care of their reason!!! They're claiming that it cost too much to get Fox 8. So we cancelled early and now they're making me pay the early termination fee!! That's just not right!!! If they had the channels that we signed up for, we wouldn't have cancelled!!!! I'm not happy with Dish at all! They did not hold up their end of the contract and I don't think I should have to pay the early termination fee since they didn't hold up their end of the contract!! They don't hold up their end of the contract, yet I have to pay to cancel! Once again. It's just not right!!!! Also when I called to cancel one of the customer service reps told me I had 30 days to pay the ETF, then another one told me I only had 20 days to pay. I would not recommend Dish Network to anyone!!

I tried to cancel after learning that our local channels are no longer available to us because of an internal dispute but was not able to get through and I tried to cancel via chat and email but both told me I must do it by phone. I held for 20 min and was disconnected twice. I still have to pay the same price for channels that I initially requested that were important to me when I started my contract.

DISH advertises that you can record 2,000 hours of programming, which means you can binge-watch favorite shows. This is not entirely true. The Hopper limits the number of episodes you can record of a particular show to 25. So even if your Hopper is only 25% full, you won't be able to record multiple seasons of the same show. I've contacted them about this several times about this, but it hasn't changed. DISH is great in many ways, but they need to fix this.

We’ve had Dish for a short while and service has been poor and promises not fulfilled. First, on installation our tech we as senior citizens could get one free service call per year. UNTRUE. 1 1/2 years into contract the wind tweaked our dish. We called, waited 9 days for a service call and they tried to charge us over $100. The same day the box quit downloading and they tried to charge shipping. In October 2019 channel 10 was removed for about 3 months and again in October 2020, but now all our local channels are gone (3, 4, 5, 10, 27, 37,) along with about 5 others and have been for over 2 months. We have cancelled our service but now they are trying to charge us early termination fees and making excuses for the bad service and missing channels.

I've been with Dish for 10 years. Dish took 2 of our local channels back in June 2020. We just lost 3 more locals. Do not waste your money with this greedy company. They do not take care of their customers and only offer a poor value for the money. I'm so disappointed with Dish that I plan to cancel my service soon.

Many service issues. Also a little of snow 1-2 inch signal gets lost. Called a second time, on hold 10 mins to resolve overcharge issue that was supposed to ne resolved by Wendy on 11-3-2020. We will see.

I don’t know why but Dish Network had this deal with Centurylink regarding their billing. I was told that people receive bills from Centurylink because they have bundles. I didn’t have a bundle with DishNetwork or Centurylink. Bundles are when you have tv, phone and or internet with Centurylink. I had satellite service and that was it. Trying to talk to customer service is like I’m talking to a wall. Ridiculous.

I get better things to watch on regular antenna TV. Dish sucks unless you pay out the butt for all the extra channels that play the same stuff over and over. Bought a ROKU and going to say goodbye you Dish. Sorry. Their own fault.

Worst provider out there. Bait and switch is their game plan. They say one thing and do another. They said we could go month to month. When installer installed the equipment he had us sign for the work. We went to cancel because they kept dropping channels and the customer sucks. They informed us we were under a two year contract. They said we signed the ok when the installer came to install the equipment. We had same problem with them previously in California. I told my wife never again. She liked the way it worked. So we tried them in Tennessee. They are liars. Try to get customer service on the phone. If you like being lied to. Not getting what they promised. Or like getting poor channel Selection that is sub-par, this is the company to choose. Friends don't let friends choose Dish.

Dish has lost all but one local channel wyou has been going a year. CBS a few days wgn and few other channels. So no new shows. They won't let you out of your contract. Called they offer 5.00 dollar credit you pay over 115.

I have been a Dish customer for a decade now. When they lost the contract with local channels (the only programming my elderly mother watches) I opted to cancel my service and use an antenna. After being hung up on twice after waiting 30 mins each time I was then on hold for 2 hrs 12 min before they attempted to bully me into keeping their service.

I would give zero stars if I could. I have had them for a year now and since the beginning it’s been horrible service. Every day the box freezes up you have to always restart their hopper and Joey boxes. I have had a tech come out. They adjusted the dish. Still have the same problem. I hate always calling in to get help with any issue. Just to get a hold of a representative you're on hold for 30 mins or more and it’s not the pandemic. This was the same before then. Every time you get transferred you are on hold for another 20 mins so it’s a hassle. You spend more than an hour on the phone with them.

I’ve had Dish network for years. Bill went up over $30. Went to cancel service. They never sent boxes or cancelled service. Called two more times to cancel & finally got boxes. Kept getting bills which were set on Autopay which I disputed. I just received a collection where they say I still owe them money. Need to pay for shipping to have equipment sent back. Ridiculous. This company is very very unorganized and the training is not there. Customer service is terrible. I WOULDN'T Recommend Dish network.

After years of being with this company my husband and I decided to cut the cord. We called to disconnect our service. We were given a bad time and argued with for an entire 45 minutes about leaving.....

I moved and decided to try Dish because my previous cable company dropped a sports network (Altitude). I called Dish to find out if they carried a sports network that had Altitude. I was told yes they do have Altitude. I even asked again to verify and was told YES they carry Altitude (Lie #1). I signed up and of course when I looked thru the channels no Altitude. I called again and was told they don't have Altitude and are in contract negotiations but negotiations aren't going good. I asked why I was lied to when I signed up (Nov 2020) and was told that they probably had Altitude when I signed up but had probably dropped it within the week after I signed up (Lie #2).

I’ve had Dish network for years. I’ve had numerous problems out of them. Every time I try to get out of the contract it was always some kind of something. Finally got out of it. Call them to pay my remaining balance to close my account back in August. I just received a collection where they say I still owe them money. This company is very very unorganized and the training is not there. I WOULDN'T Recommend dish network. Go back to black-and-white TV with rabbit ears on top.

We have been loyal customers to Dish but when our roof started leaking and dish approved the repairs they decide a week later to say no. When doing my homework to find out they make you take them to court. Don’t believe them because yes really means no. Know we need to take them to court and we still have a horrible leak. Run fast from them. Go with Hulu live.

After 2 years of contract with Dish canceled the contract, only to find out how hard it was to cancel it, they wanted it me to pay $54 cancellation fee which I refused to pay because my contract with them was over, I was reported to EXPERIAN. If you want to get ripped off go with dish.

Before we moved, I called Dish to request the account be closed. They tried to get me to agree to have Dish TV at our new address. I finally got them to understand after twenty minutes of saying no. This was in June 2020. We paid the balance owed on August first. They keep calling to tell me I have a past due amount, even four months later! I keep calling them to tell them the account was closed just to be told their records don’t reflect it, then they ask for payment! I was told that the account was reopened! I told them I didn’t authorize that and to close it ASAP, which never happened. I’m still fighting them, I’m sure they will turn me into collections. Bottom line...DON’T get tangled up with this slipshod outfit.

Only gave one star because I had to. They should put negative ratings on the star chart. I moved, told Dish I would no longer need them because new house has cable. After a long winded response from the rep, who obviously didn't understand what I was saying, or more likely didn’t care because another customer was cancelling, and dish will do any sort of devious act to keep a customer, I agreed to be placed on “pause”. I had a credit, so $5 bucks a month seemed ok, since I was in the process of moving and didn’t have an hour or three to argue with someone who had the intellectual capacity of a toddler. Sorry toddlers, no offense intended.

Installation was by a third-party contractor. They left trash everywhere and left cables hanging out unsecured. Very unhappy. Then I received two different emails with free movie certificates. The emails say order blockbusters and new releases. No need to input certificate number, just order and it's that easy. NOT. It's false advertisement! When I was billed for the movies I called. I was told I needed to click on one of the dozen links in the email to learn that their new releases and blockbusters limit is $6.99. This company is shady, deceitful, and rude. Save yourself heartache. Don't purchase Dish.

My receiver died and I expected someone to be out the next day with a new receiver. I was told that I would have to wait 3-5 business days to get another one. I paid extra for a service plan and expected service. I then have to pay $20 for early termination and a $15 + tax to send my equipment back. I end up having to speak with 3 different departments that open and different hours. I’ve lost ABC and regional sports as well. Don’t go with Dish!

I sold my home, so I called Dish on 10/14/20 to terminate services and arrange for the return of the equipment. I was told there would be an early termination fee of $280 and was asked if services could be transferred to my new residence, I told the Dish rep that was not possible. The rep said it was not necessary to close the account if the new homeowners would just transfer my account to them and assume the equipment and perks that came with my account after being with them for so long. I asked how that worked and was told that a notation would be made on my account that the new owners only needed to call Dish to assume my account/equipment.

Activated my service with Dish on top package with local channels. When tech installed my service I didn’t have ABC. Asked tech about it and he said it was currently blacked out. Why wasn’t I told this to start with? Called customer service back and asked why I wasn’t told about ABC channel being blacked out? I was told they were in contract negotiations and In the meantime I could download the ABC app to watch it live. Well not a perfect solution, but I was willing to try, although still not happy.

I am stuck in a contract or I would have already canceled. I always have to reset the receiver because it's frozen or giving error messages. I have no idea why it needs to update 3 times a day either. It won't let you watch live TV if more than 2 things are recording. It's been a series of hassles from the beginning. I'm just waiting out the contract.

Dish network has the dumbest customer service reps I have ever dealt with in my life. Hands down the worst satellite provider I have ever experienced. Totally horrible company and service not to mention incompetent, deceitful company. SHOULD HAVE STAYED WITH DIRECTV. I GIVE THIS COMPANY A BELOW 1 STAR RATING.

I called yesterday to have service disconnected at my stepfather. He been my stepfather for 40 years and the only parent I have had for the last nearly 20 years. I am the executor over his estate. The lady handling the disconnection was completely out of line. She was trying to sell me more products AFTER I told her he had died and that was the reason for the disconnect. I asked her to "please stop, he died". She then got quiet and said she was waiting on the disconnect to go through but encouraged me to take advantage of whatever my stepfather qualified for. I again said "please stop, he died".

Dated: October, 2020. DISH Network has exhibited aggressive and unethical behavior against Senior Citizens who are attempting to discontinue their service. On August 20, 2020 I contacted Dish network and told them that I no longer wanted their service. We formally cancelled their service on September 18, the day after our 2-year contract expired with them. When I called them repeatedly, they stated that we would need to return their equipment to them via UPS and they would be providing the mailing box within 7 to 10 days following the disconnect. (We were required to use the UPS service under contract to Dish Network.) I was told I had a month at that time to return the equipment following our formal disconnect on September 18th.

My experience with DISH involved horrible service and unacceptable reception. Loss of satellite was a daily experience. A slight rain shower will interrupt service. Their Hopper absolutely DOES NOT perform the way they advertise it. You are extremely limited. I moved and adequate line of sight is not possible, per their tech. Despite these problems, I still am being charged $300 to terminate their contract, which I am more than willing to pay to get away from their inadequate, sub-par service and rude, nasty "customer service".

I called Dish customer service to cancel my account as I've sold my home. The man that answered was coughing and choking. I said I hope he was okay, and that he wasn't battling covid. He went on a 10-minute rant about how stupid I was to believe in covid, and that it was all a hoax. He was extremely rude and not the least bit customer service oriented. I would never recommend them to anyone.

Horrible company. Tv picture is god awful. You cannot watch sports. It’s blurry! The HD channels are blurry and SD channels looks like scribble scratch. It’s absolutely ridiculous. I wouldn’t recommend Dish to anyone.

We lost power on 9/15/20 due to Hurricane Sally...Power returned 9/20/20, but no satellite reception. I called on 9/22/20 to see if they could help us over the phone or schedule a tech to come out. The customer service rep was nice & attempted to return service remotely which failed. She said we need a technician to come out to reset the satellite; however, they are unable to get someone here until OCTOBER 17, 2020. I realize there has been a hurricane, but all other services pull in extra help to restore power, phone, cable, etc.

We finally got our Visa gift card and I believe the problem is the disbursement of these gift cards is from a third party, so Dish did not have complete control over the disbursement of these cards. I still believe if they tell you that you will receive it in 4 to 6 weeks then they should abide by it. We are overall satisfied with Dish satellite service.

I have had DISH NETWORK for 12 years and have about had it! They continue to get into contract disputes with networks and my local and/or movie channels are removed. A local channel may be removed, yet, I am still being charged for it! This time, they cannot come to an agreement with SCRIPPS and I cannot get NBC and haven't been able to for a month. I was given one day's notice and then it was gone. I totally lost HBO a couple of years ago and never did get that back.

Horrible experience with installation to start with. Tech was in a bad mood and threw his ladder all over the place including over my side fence which could have hit my dogs or anyone here. I had to help him move my entertainment center. Told me he didn’t watch tv and couldn’t show me the remote. He left right away for me to put everything back! Worst service ever!! Google on the remote works 50% of the time and I have to reset my box for internet weekly. I have Comcast internet and it never goes out. This company is crap. Should have paid double and stayed with Comcast for tv -20 stars

The customer service is rude.. I changed my service but still got a high bill.. I don't see where they adjusted credits to my account.. Called them and I was MORE confused when I hung up! Do not do business with them.. They charge fees on top of fees!

I have been with Dish Network for 10 yrs. With the exception of one year, they have raised my rates every 6 months, after 10 years. I spend much more money for far fewer stations now than when I started with them. I called them close to 4 weeks ago about losing ABC and asked for a discount for not having ABC and was told they would not give me a discount. And now after a full month I am still not getting ABC which I pay for and Dish has done nothing to resolve this situation.

Dish and direct are priced the same.. With the smallest package offered is %9.95 per month for over 100 channels. Senior retired citizens only want/need basic channel compliment and live in rural areas where over the air broadcasts are not available. With fixed incomes, a $25-30 monthly price point would be affordable/reasonable for a limited number of channels. So many just don't subscribe and forced to pay for a package of channels that will never be watched.

Was overcharged for over a year 60.00 a month then asked for help getting FOX news that I'm sure I'm paying for that was dropped. They told me you could get this kit to get it thru the hopper. One rep told me 49.00 dollars so I called back and now it's 79.00. I have overpaid by 720.00 + and the want to stick it to me again. When my times up I will be changing unless there customer service changes and they start thinking about the customer more than how much they can get out of you. I think they have made enough off me over 720+ and still want a little more. The installers were the best and the DishNet were very dishonest. Watch them.

Had to cancel service with Dish Network due to bad equipment. Technician wanted to wire my whole house with new wires. I stated that wasn't going to happen. He wasn't going to drill holes into my house. He went ahead and installed the equipment and was throwing it all over the place. He broke wires in the wall and had to fix them. He left in our reception was terrible. We had broken up pixels and had to restart the receiver several times.

Horrible customer service tried to change my account to vacation tueb. They charged me full price when I came back online. Held me captive on the phone to cancel. People were rude and took 30+ minutes each time in the phone.

I was told from one of their customer service reps that he didnt care if I was dissatisfied. They offered a 100.00 gift card that never came but was told by rep that I had to call Comcast to get my card. Why would I need to call a different cable service for a card that's from Dish. I am totally unsatisfied. I should have stayed with DirecTV. I cant cancel this dish junk because it will cost 480.00 to cancel.

Terrible customer service. Terrible business practices. I have been with them for three years. My bill continues to go up. I have been supposed to have a $40 bill credit but have yet to see it. When asked they know nothing about it.

Customer service with this company is the worst. First I was on hold for 20 minutes then another 25 minutes reviewing my complaint and still, nothing was resolved. I would not recommend this company. They get an F.

My experience with Dish Network's "award winning customer service" was anything but. Moved to a new house, wanted to take Dish with me, waited two weeks for an installer, installer never showed up, re-scheduled to wait two more weeks, and Dish still wanted me to pay for the service during this time even though I wasn't able to access it.

Will take you channels left and right for very long periods of time and not allow you to cancel your service without paying fees. So you are just stuck with programming you don’t want. Buyer beware! Do not sign a contract with them, they will continue to take your money AND take your channels! Before you know it you are paying over $100 a month for a bunch of channels you don’t want.

Very disappointed with DISH. Have been a loyal customer for 6 years and they got rid of our local ABC station due to a dispute with Apollo. As a customer now I can't get one of my favorite channels and every time I turn it to the local ABC channel I have to see the president of DISH talk about their dispute and why the channel is off the air. In the meantime the ones that suffer are the customers who are stuck in the middle. Sick and tired of being used as a hostage in their contract dispute.

If you cancel Dish there are hidden fees. They charge you 15 dollars for each box you have. You have to return part of the dish itself. So I'm going to have to climb on roof. Which I'm use to because if it snowed more than a 1/4 inch I had to remove snow to receive signal. I went to Hulu plus for more than half the price. They dont have as many channels but 90% of dish channels I didnt watch anyway.. Do yourself a favor and stream. I know some people dont have internet but be patient it will come soon hopefully. I have nothing good to say about dish. I would give it 0 stars.

Their customer service is not very bright. Call customer service. Had to tell the lady 3 times what was going on. Stayed on the phone for 45 mins to just to get my account on vacation. If I could I would go back to DirecTV but now I’m under a contract so I have to wait.

Been with "Dish" for about two years now. I switch from DirecTV to dish due to Directv kept upping the price and not honoring promos. The price was good with dish and I got nice deal but, a month after getting dish troubles with the hopper and joeys. Tech comes and 3 times and fixes. Then HBO is gone and you can't get HBO but you still pay. Then the hopper gives out and had it replace 3 x's and always a fight with customer service or their tech dept. Then more problems with the hopper and joeys, call and get told I don't pay for the maintenance fee...what!!!! I order and been paying for it now it's not there???

Do you not by any means get into a 24 month contract with Dish for special pricing purposes. They will promise you to go to your house to install on a certain date then they don’t show up and you still have to abide by the contract so if they didn’t make it on the day they were supposed to then guess what? You try to cancel the request and you will be stuck with a $240 early termination fee. How does that sound? Very disappointing right? So don’t do it! I hate Dish.

I needed to cancel my account and after around an hour of searching around the website, I concluded that you have to call to cancel. It doesn't tell you that by the way, you just have to figure it out, as nowhere on the site does it contemplate that someone might need to cancel. So, I called, and after being on hold for 10-15 minutes, I got a guy on the line who took probably another 10 minutes to pull up my account, then when I told him I needed to cancel, he basically refused to do it. He kept saying that he was trying to help me, but all he did was continue to try to talk me out of cancelling.

My husband and I had Dish as our cable provider. We decided to cancel once they changed the rate of service without notice. They continued to bill us after the fact that we express not wanting to continue with the service. We amounted a $127 bill which they sent to collections. We went ahead and paid this off in full. After 7 months, I noticed that they are still reporting on our credit as a collections. Which is affecting our credit. Mind you we have no other collections or major debt. So I called them to ask if they would be kind enough to remove this from our credit report. Juan, was the rep that attended to my call. I explain to him everything and proceed to ask him what can he do to help us remove this from our credit.

The person who installed my parents dish drilled through the outside of the siding leaving wires and holes every. There are literally wires over top all siding running alongside the entire house. I wish I could post pictures because this is ridiculous.

Horrible Customer Service! They mounted the dish on the roof and that is not allowed by my Homeowners Association and they will charge you to take it down. Don't sign a contract with Dish Network....you will regret it!!!

At first, I was ok with having Dish as a cable provider but now it’s just been a real pain. My bill is never the same and when I call to ask questions it can not be answered. My box is always cutting off and lose signal. I’m definitely finding someone else for television.

So we were have problems with our connection and requested a DishTV technician come out. He resolved the Hopper issue and then began his sales rap on the Linksys router and Nest security cameras. It’s been nothing short of a nightmare ever since. The cameras are constantly alerting, several hundred a day. If called Dish who said I had to contact Nest. I can’t call Nest as their end hangs up immediately. So I went on chat and get nothing but the run around. Then Nest says I need to take it up with Dish. Nest even went so far as to say it may be the cameras' algorithm or software. I feel like I am on a merry go round.

I'm a Dish customer since 11 years. I had problems six's years ago because strange and fraudulent billing practices. I canceled. They came back after a while with a promise. Now I experience the same practice as before again. They deleted two channels I always watch and say I never had this channels and their billing practices are exactly back to this arbitrary billing things. It makes me angry to deal with this again. There must be people in this company that get paid to squeeze money out of their customers, no matter what. I do not understand the unsustainable philosophy for this. I called their customer service and experienced the same behavior like six years ago.

Mom went to an assisted living facility & because she had Dish prior to going there, she insisted on having it. I set up the account for her under our name. Because of an unforeseen incident, mom (92 yrs old) had to be admitted to a nursing facility. I would of transferred the acct over but facility didn’t allow it so I had to cancel w/ dish. Because I was the one that ordered it I am responsible for the $300.00 cancellation fee! And the customer service rep kept repeating over & over “you signed the contract”. I remembered mom had issues with dish at times & she was a customer for over 10 yrs. I now know to go with Spectrum, they don’t charge a cancellation fee. You’d think DISH would be a little more considerate on unforeseen circumstances.

They keep raising rates even though I was under a contract with my phone company(TDS). Called to cancel in May, 2020, because Dish Network said they bill a month in advance, I was informed that, the last paid date was through the date of 6/28/20. However they shut my service off at 6:30 am on 06/28/20. My understanding is that I was paid thru the 28 of June, which would have ended at 11:59.59. Have not received boxes for the equipment. They tell me they do not want the actual satellite dishes but expect me to pay for removal.

Dish sales folks recommended Hughes.Net for Internet Services/Streaming - While Dish provided fairly decent programming - they would occasionally delete certain TV programs from the package I purchased - worse yet, Hughes.Net was exceptionally slow with both TV program/movie streaming and went into a loop process approximately every 3-5 minutes - the Internet service was exceptionally slow and unresponsive. A Hughes Rep indicated that I could not subscribe to a faster program. In the end Both companies charged a high fee for cancelling our subscription regardless of their failure to provide reasonable service! I WILL NEVER SUBSCRIBE TO EITHER DISH OR HUGHES.NET IN THE FUTURE.

I got what I thought was just the right package for me. Certain channels I had to have. After set up & the technician was gone, I looked through the channels & no channels that I requested & was guaranteed by the DISH rep to get we’re in my package. I called DISH & was told that the package I selected didn’t include those channels. Completely different story from the DISH rep & the DISH customer service. If I wanted those channels I requested it would be $10.00 extra per month. I have to say in all fairness that the DISH bill is $35-40 less per month than my DirecTV was.

I am a customer of this company for 10 years. Whenever there’s a problem with service the always takes too long. My problems are always due to bad equipment because they not update over the years they just wait for it to break. When I called yesterday about no service I was told they could arrive with 15 days. I have cancelled my service and found a new better service that will start in 2-3 days.

Very helpful when there is an issue which requires a technician.. will waive fee. The field technicians are absolutely amazing. In contrast, phone Technical support needs retraining, rep was quite rude.. said he was not sending out another technician until 4 days because issues could not be resolved via phone. Strange and complete stupidity. Been complaining about this for years now and NO RESOLUTION.. that payment due notice that pops up 2 days prior to due date in center of tv, DOES NOT go away until approximately 10 days. Paid my bill from the 26th and it’s the 6th of a new month and it’s still a menace. They will tell you, press Cancel button on remote 3 times etc and all the garb and nothing works.. my visitors will think I constantly can’t pay my bill.. ridiculous!

After 3 1/2 Years with Dish Network, I sold my home and had temporary housing arrangements. I called to cancel. They convinced me to put my service on hold so I wouldn’t lose my history. I called three months later to cancel and after insisting I did not want to continue to be on hold at $5 a month, they agreed to cancel but not until they charged me $15 for a box to return the equipment. I did not send it back right away because I figured as long as they got a fee out of me, they really weren’t looking for the outdated equipment to be returned anyway. I received a bill for the equipment for $340, which I didn’t pay. I then received a letter from an outsourced company saying the amount was not being turned over to collections. It was turned over to collections so I finally ended up sending the old equipment back to them. All in all, I would say I’m much happier using Hulu at A fraction of the price.

Sales rep promised Dish would work with my Smart TV. It does not work with LG Smart TVs. That in and of itself didn't make me mad, I thought, easy mistake. But when I called a couple days after installation to say "yeah, it doesn't work like you said it would, I'll need to cancel" they informed me that even though the product could not do what they said it could, they would still charge me $400+ in early termination fees to cancel. Are you kidding me? How has no one taken these guys to court yet? I'm stuck with a product I can't use for a year. If you are thinking of buying, Don't do it! It's not worth the risk, something goes wrong-even on their end-and they will stick it to you. There is no desire to be fair or make the customer happy. It's a scam protected by a lot of legal fine print!

Received my bill today which revealed a substantial price increase. Millions out of work, economy in crisis, yet this Dish has no compassion. Time to cancel. I am. It surprised. One star seems a bit overrated for this company.

I called with a problem, my account is under my phone number. They told me the wait time was 9 minutes, it took 20 minutes of holding. I started talking and they called up my account, we were disconnected without solving the problem. They did not call me back expecting that I would call them, to what, wait another 20 minutes! They have my number...call the customer back!!

Dish sends out offers with Gift Card incentive but when you sign up they claim to send it and you have to wait 6-8 weeks but it does not come and the run around starts. They do not honor offer so be warned. I will not stay with Dish because of all the lies.

8 years with Dish, they always helped me with offers, everything must be said, good and bad things, today (Times of Covid19), the bad things, the service went up and for this time of crisis I cannot pay high costs, so I call to ask if they can help me in these hard times of the pandemic and when I need it most, they did not help, so they better let me go. To the owners of DISH I send a message, stop being greedy and think about keeping your old clients, who for years have deposited money in their accounts. A business begins its end, when it is believed essential to the public.

I had Dish for 1 week I couldn't get help from them. I returned the equipment. I paid $132.94 2 month service. They penalized me for their inadequate service & they took $460 from my stimulus money. I'm also a disabled senior citizen. To top it off their installer was inappropriate with me & called me after for his personal self.

I have been with Dish for the past four years. My bill continues to go up in price. How convenient they do not have my account from 2016 through 2018. So I’m guessing my bill has gone up 40.00 in the past two years. I was told prices have to go up for watching specific channels. Love how they are looking out for the millions of people who are now unemployed and scraping by. Will never refer them.

Channel 2, 11, 20, 23, 26, 38, 48,and 62 have not worked for currently 3 days. This is not unusual for Dish to not compensate the customer for package contact breaches. Which is wrong. Dish is making money on breached contracts. Dish is a dishonest and profiteering wrongly. Stop Dish or shut them down. This is America. Not some third rate country.

I DON’T RECOMMEND DISH.. I’ve been with Dish for about 8 years now. Only a month ago, I started getting bills for ‘Hughes Net’. I had absolutely nothing to do with this company, so I thought I had a fraud problem on my hands. Earlier this week, I contacted Hughes Net to try and solve this issue. They informed me that I had signed a contract with them, which obviously surprised me, given that I had never heard about this company before, only on TV. They told me that I signed a contract with them, and they even described my house and everything...

I cancelled my service in March, 2020. I was using credit card auto pay and my card was charged $345.25 first day of May. When I called your customer service today after getting my credit card bill I was given the runaround as they usually do. The manager, name wasn't provided because he didn't have to reveal that he said, was very rude and would not explain this policy other than to say it is posted on the website. There is nothing on your website, nor was I told about the charges that would occur. Why would anyone sign up for this if they knew you would keep a month's worth of money after cancellation?

Dish Network sucks. I've had it 3 months now. They they said they guaranteed prices for the first two years. Say no hidden fees. All fees and service are final and in binding contract straight up pricing. No second year price hikes so monthly bill should get that should always stay the same. That's bull. First two months I had it they took payment out of my account two weeks before it was due which caused me to be overdrawn each time and cost me more money. Last month they didn't even take a payment out. This month instead of taking the payment out they took the payment plus $50 out of my account which $50 would have had another bill of mine.

When I got the dish installed, I was offered to purchase a wireless box. They never said my monthly bill would be the same as rental. They call it service fee instead and still charge me for using it.

I cancelled my dish when I moved. Was informed that I was not under contract and two months later they debited 420.00 from my account unauthorized. Service was not good, Kept losing connection and dish freezing up. Installers had to come out twice since it was not done right the first time. Would not recommend service to anyone.

I pause my service and, during that time they billed me for the service anyway and automatically deducted it from my bank account. I found out that they charged me for Center Ice, but never informed me or activated the channels. Also during the break in service. When I asked them why they did this, they said it was because I had ordered it the year before... so they figured I would order it this year. They have refused to send me remotes, when I had a promotion for free remotes. They continue to bill me for my first receiver... even though I had to send it back to get a second receiver that would work.

Recently, we cancelled our subscription with Dish Network. They provided us with the packaging to ship the equipment back, and final billing, which we paid at the end of the service. Almost 2-months later, AFTER they had received the equipment, we receive a bill. Speaking with the “Customer Service” **, we’re told “Someone activated a Pay-per-View” under our account, and we are obligated to pay the bill. WTF!!! We requested to speak with the legal department as the “Supervisor” (I use this title loosely), was a **, and refused to provide us with the details of this alleged PPV purchase. This place is going to crash. Their service sucks, and after dealing with the BS for many years, I’m so glad to be away from them. Stay away from Dish! They’re so hard-up, they’re scamming people for $20. However, I will gladly ride the Dish scam-train up to and included paying attorney fees.

I am very upset after they came and offered a better WiFi system (extenders). They failed right away. Had to go back to the original. Now they won’t refund the money because 40 days has passed. A person called and disrespectful talked to me. I wasn’t looking for equipment just tv cable service. Never buy third party equipment. Lost $275.00.

Employee stated a price for 3 to 4 days ago. She said it would be better to wait and pay until the coming bill was due so as not to lose those days at higher pkg. Was assured all the info would be there when I called back, It wasn't, I ask them repeatedly to go listen to the recording of our conversation. Was told she had no authority to give that price, NOW this is their employee. Price is suddenly approx $20 more than I was quoted. They are doing me a favor. LOL. AS far as senior plan, there is no discount--anyone can get that offer. I would have been satisfied if they said they would honor the original quote for 6 mt to a yr. NO such thing as Customer service from Dish, I will not recommend to anyone. By the way, I referred 4 customers who signed with them many hrs ago. NO MORE. Caring about their reputation is gone.

I am leaving Dish after about 18 years with them. I am at a time I needed dish to help and I was slapped in the face. My dish is turned off because, well, buying food to survive right now was more important. I called and did the chat thing with them and was just told to bad pay or have no tv. Since I told coworkers and friends they thanked me for telling them and have said none of them will ever use Dish Network.

Hello, I had just made a call to customer service this Sunday to a man named Ben (could have been in another country) about my bill being raised from $80 and change to 99 and change after I called another female representative (who I did not bother to note her name or confirmation number) since my bill around January was about $111 and change. He told me that I received a prorated credit of about $65 which doesn't add up. I did return the other small receiver or Joey back with UPS in their small box (shipment paid) but I had agreed on the lower price for a two year contract and saw a sudden surge in my bill on my email account.

What a joke. I am a sole proprietor, small business, schedule C filer. I mention all this as each detail represents a strike against you in getting your individual stimulus check (don’t have), PPP loan (applied first day – banker couldn’t/wouldn’t process due to need for sch C guidance – finally changed to online bank but fund ran out next day as dems block it), unemployment (have to finish my 2019 tax return as otherwise they consider I am showing zero income). All the news commentators have a job as do all the legislators. They have probably received ‘their’ incentive checks that they don’t need as they have had no change in employment.

We have had problems with the picture and audio freezing up, on recordings and live video. We first had the problem a year ago. Called customer service about it, they have always been nice to talk to, but they always go through the same checks each time. This is time consuming and at the end of it each time they send out a technician. The 1st tech told us we needed better surge protectors/power filters. Knew that was not the problem, but no argument about it. So we paid for new ones from him, did not have any effect on the problem. Second time, different tech, agreed to install a new receiver/DVR. It was better for a few days, probably because all of our recorded programs were gone! As we recorded more programs the problem began to reoccur again.

I signed up for Dish 2 years ago and was suckered into a “discounted” rate if I committed to 2 years. Saved me $20/month. I was told the service would be about $120 per month. Over the 2 years the bill has grown to $157/month and they have dropped a few channels. Over the 2 years I’ve had constant problems with the billing even though my account was on autopay. I can’t figure out why I would get a late notice and fee on an autopay account. Every time it happened it was because they failed to update my account with a new credit card number that I had called them with well in advance of the due date. Once it took 5 different phone representatives to get the mistake corrected and the late charge removed. I finally got fed up with the horrible services and had the dish disconnected this month.

We have been customers for 20+ years. They cut the TV off. And would not give us any extension of billing. Would not turn on tv without a minimum payment. The employee told us that they as a company Dish were struggling also. Will be looking into another company.

I am a single working parent. We are all going through this pandemic together. I called Dish and asked what are they doing for their customers, because April 3rd they disconnected my service. The guy on the phone stated I could not get an extension. I was shocked. I'm like extension?! I feel like they should have waived April bill for their customers because of this crisis. No my service still off because I don't have the money because of emergency situation due to the Covid-19. He stated I have to pay the bill to restore service. I was totally shocked! You have other companies standing up for their customers, like PFL, WATER COMPANY AND GAS COMPANY. Even landlords are helping their residents. We even got other cable companies willing to give free internet due to crisis. I see why Dish network has awful reviews. So I'm at home with teenagers and no cable. Imagine that!

I was a customer for years. I had called in January to see about lowing my bill and come to find out Direct was cheaper because I had a bundle package. I tried several times to cancel my DISH. I finally did. I still getting the runaround. They will not work with me. I have not used them since January and still having to pay for months that I never used. I hate to say I would not recommend this company to no one. They treat the customers horrible. I’ve been with them over 10 years and look how they did me.

I used Dish Network for the last 2 years and decided to try another TV provider. After canceling I received the final bill and it was in the amount of 2 moths as they bill in the rears. I paid 1 of the months 1/2 of the total bill and I informed them I would pay the balance on the 15th of the next month (April 2020). By the 7th of April I have received 4 calls from Dish Network which turned out to be their collection company. I still am not sure of their issues as I have never not made my payment or had my service disconnected due to lack of payment. I will pay them and they have lost me as a customer for life. What has happened to good business practices?

Mid February I called to disconnect my service. I was told the conversation was being recorded. After the disconnect date was confirmed, I was given the final bill and paid it. I asked the representative if I should look for a box to return the receiver in because if so I would need to give them our new address to send it to. After a moment she said I would NOT need to return the receiver and to check their website for proper disposal directions. We disposed of the receiver as directed.

Want to add HBO; accessed chat by app login; said want to add HBO & gave requested info in first lines; 15+ minutes of back & forth for agent to access account—agent says “We SEEN” (ugh) “you want to add HBO...we don’t offer HBO at this time...” Minutes of my life I can’t get back.

Since I have had DISH Network I am constantly losing signal on various channels. One error code I know all too well (004). I have had this looked at by a service person twice and it would correct itself like it usually does. But then it will decide to 004 error code mid through something I am watching at any given moment. If that isn’t already enough to drive one crazy, I ordered the upgraded 4K Joey thinking I would get a 4K quality picture (whatever that may be). Come to find out, there are not hardly any programming stations who use 4K as of yet.

I was moving to my new home which is in storage until the house is ready. Over 800.00 later!!!! I had to make a payment, renew the account and return the equipment, AFTER DIGGING IT OUT OF STORAGE, and CANCEL THEM FOREVER! And that was after 20 + years of service. The customer service is now neck and neck with Cox Cable and EarthLink. BEWARE!!!

I got service for another person, put that service on pause and it eventually was disconnected. I was being contacted multiple times a day by their collections company and I made arrangements to make two payments to take care of the early disconnection fee (what I was I told) since I was responsible for that. Between the collections company and Dish themselves I have never been given the same information, it's always conflicting statements, dollar amounts, etc. After I took care of all financial responsibilities and equipment return they send me another email that they are gonna take more money out of my account because they found an additional balance that should've been paid but didn't mention it until after everything... The account balance is different than what I was told months ago.

They will sell you a package and guarantee a false price. I signed up for cable, Jim stated that I would get internet and phone through Frontier and Frontier DENIED THE SAME PRICE. FRONTIER was ordered through Dish. I never contacted them and now both parties denies they ever quoted the price I signed up for.

I rented an apt. for 4 months and after speaking to a supervisor, he waived the mandatory 2 year contract and gave me a month-to-month contract. Now I am moving and called to cancel and they wanted to charge me a $400 early termination fee! They pulled up the contract I had signed agreeing to a 2-year plan, but the technician who came to my home to install the dish pulled a fast one. I thought I was signing a work order agreeing the job had been completed, but he slipped in an additional paragraph agreeing to the 2-year package. They are pulling the call but I fear they will not budge b/c they have my signature. This is such bad business practice!!!!

I been with DISH over 7 years. Prices went up and up for same package channels. You pay equipment rental for every room no matter how long you owned it! Never ends besides taxes etc adds up. I can get Hulu Netflix and Amazon Prime channels all no more than 50 a month and watch TV shows aired on any cable. Besides you'll never see the movies on dish and new like they have ever for price. I can't pay due economy and virus. I got these apps and I'm canceling with dish.

We have been laid off of our jobs due to the virus situation. We contacted all other businesses and companies regarding a discount or waived payment and the only company that refused any help was the Dish Network. We have been customers for over 25 years. They seemed to not care and were more concerned with changing our programming or advising us that we could defer the bill for 10 days.

New customer trying to hook up my home theater and the technical service rep could not help. After over 2 hours on hold over 2 nights my call got dropped by a supervisor and they didn't even call back after multiple confirmations on the account and who they were speaking with. WOW! Would love to hear from a real supervisor!!!!

I have never had an account with Dish. I don't even own a TV. I receive a collection letter. Call the collection company and find out that an ex had started an account in my name (when we were no longer together and I didn't even live in the same state) 11 years previously. I was told the only way to clear my name was to fill out a form and sign it and give my full social security number, a copy of my drivers license, and a piece of mail from February 2009 (11 years prior) showing I lived at another address. May I ask who keeps mail that long? So I am an innocent victim and am asked for impossible information to clear myself. However, when you sign up for an account, you apparently don't have to show anything. Very upset.

After suffering with inadequate service contracted for a year I look forward to changing companies. Their terrible customer service is only surpassed by the substandard reception their dish service provides. They also claim to offer an app that customers can use to access services, but it too has never worked correctly. PLEASE save yourself money and grief and go elsewhere for your viewing needs. I am giving them 1 star, not because they earned it, but because like a bad waitress to leave nothing gives them the ability to think nothing was left in error. They do not even deserve one star, but this way others know what they are in for should they waste their money with this company.

My family have been Dish customers and paying them our hard earned money for over 15 years. We recently updated from 2 DVRs and one box to their Hopper and 2 Joey's a couple years ago. In the options for recording you can choose new and old episodes, or only new episodes. I've noticed in the past two+ years that dish has been claiming old previously aired episodes as new rendering the record only new episodes option completely useless. I was just on chat with dish about this and they kept asking for my account info in which I don't have as I'm not the sole contract holder. They said they can't do anything about this issues without account info.

The equipment has continual problems. It doesn't have the great signal they claim in all weather conditions. DirecTV was much better. Most of the channels are garbage channels. They charge outrageous fees after the 3 month promo is over. They really don't care about their customers as they say, they just don't like complaints. You are way better off with some alternative, anything. They lie to get you to switch but it's not worth it. Their boxes are junk with ongoing issues which is why they charge so much monthly for a repair insurance.

YES. I'm a consumer that believes what they read when buying a product. Ads for DISH Network are Fraudulent. Not sure how this company can do this legally to consumers and get away with this. I signed up for the $59.99 Package WITH NO HIDDEN FEES/COST. FULL PAGE ADS. This package actually cost $84.54. As consumers we all need to group together to stop FALSE ADVERTISING that does harm to the consumers. Then once you sign for this $59.99 package and your bill isn't what was promised. You want to cancel this purchase your charged $480.00 to cancel the package this company can't provide at the $59.99..CONSUMERS NEED TO GROUP TOGETHER to STOP THESE FRAUDULENT PRACTICES.

I have been with DISH for I think going on 4 years. Never honestly been a fan from the get go. I'm to the point, I'm done and thankfully my contract is up in the summer. I've had multiple issues with a dvr recording being black, equipment error with the Joey, constantly having to unplug and plug the cord back into the Joey. Then customers service has you go thru all these steps, when they haven't worked before or some agents don't hear you or understand what you're saying. Ive been told I'm having problems because of the weather. I go, "what weather, it's not windy here". I've been told the same with having issues being with 1 channel recently. And only on the Joey. Doesn't make any sense. They just make themselves look like fools.

Signed up because website said I would get certain local channels. Did not get those channels after hook up. After paying for extra equipment that Dish said would help, still not getting channels I wanted. Dish says they’re not responsible for what local channels you get no matter what their website says. So now they say I owe over 400 dollars to cancel. It’s almost like a bait and switch. How is this legal??

Parental controls and rental fees. My wife and I keep getting multiple 4 dollar rental fees on our bill. Our autistic son keeps rerenting programs from the dvr rental folder on a joey connected to a Hopper 3, which I found out today does not require a code to purchase. Our parental controls are on with restricted purchases (code only). It took me several months to figure this out. A code is required for a normal rental but not for a program that has already been rented once and is stored automatically in a folder you can't delete; tech support said it was a known glitch in the system but would not refund any of the fees.

First chat rep lost me after about an hour of "helping" me and despite having my email address never got back to me. Waited several hours. Tried again...next chat rep said it would be very quick...After an hour, I still was not getting what I asked for (an owned system with TV and internet package). I got total resistance when I said I was through with chat and asked to be emailed the quote...was told that they only did the TV on chat and NOT INTERNET???...that's not what the home page advertises???? Very rude and short with me at that point saying I could get a copy of the chat.

I have Directv but I hate dealing with Att so I decided to change. I made an appt and the tech came out to talk with me. Everything seemed in order so we called a nice sales guy located in Colorado. The tech heard the entire conversation. He set up the account. I spent my time and the tech's time showing him where everything was. He waited on the service order. We had agreed on 8 TVs and the price. Afterwards the tech came to me and said the work order came through different than we discussed with the sales rep. I called and went up two levels and no one would fix it. So I wasted 4 hours of my time and the tech and cancelled the order. Someone should be able to fix a promise to a customer that was made and not kept. Oh well they lost $2,400 and I am happy with Directv.

Do not do business with this company. They lie and are very disrespectful to their customers. They will take advantage of you every chance they get. The Dish reception is terrible and equipment is inferior. I put my account on hold for a 5 month period of time because of a move only to find out that the bill more than doubled in price for the same package when service was restored to my new address. They used the excuse that, "We told you when you put the account on hold that we couldn't honor any package price you were previously on." When I tried to resolve the issue they were rude. Do not do business with this company. You will be sorry. There are much cheaper options with better service.

I have been a customer for 19 years. In that time I have been mostly happy with the service except now there are very many channels which I do not watch because they are companies that sell merchandise which I am not interested in. I recently wanted to discontinue their service and it is next door to impossible, I have been at it for hours with no success.

We've used Dish for years, have been a big user of Dish Anywhere on laptops. They recently "fixed" it supposedly to run better & offer more features, but they actually "broke" it for me & everyone else who uses the two most popular browsers in the world....IE & Firefox....as they apparently wrote it specifically for Chrome or Safari. The only "fix" they offer is for you to install one of those two browsers to run only their now useless program....when virtually all of the other programs & streaming sites we view work just fine on Firefox or IE. I finally got someone there to tell me basically "that's the way it is & it won't be changing." I will be soon leaving Dish as I do not feel valued as a many-year long-time loyal customer.

I became a Dish subscriber last year and suddenly I’m losing channels, I refer to one in particular that we watch regularly (CBS 22). We have missed an entire season of shows we enjoy so far and some sporting events as well. CBS told me that they expected this to be resolved quickly and that was quite a while ago. It seems DISH is unconcerned and bent on punishing its customers and intends to hold out until subscribers begin a mass exit for another supplier. It makes me sad to know I pay good money and can't watch the channels I signed on to be able to watch.

After being a Dish Customer for almost 10 years, we decided to go with Roku to lower our costs (1/3 price of Dish). Boxes were sent to wrong state. The third time I called, they resent the boxes. At that time, the Rep was asked if I was going to be charged and was told the answer was not until 30 days after I get the boxes (first lie).