DISH Network Reviews

After years of being with this company my husband and I decided to cut the cord. We called to disconnect our service. We were given a bad time and argued with for an entire 45 minutes about leaving.....

I moved and decided to try Dish because my previous cable company dropped a sports network (Altitude). I called Dish to find out if they carried a sports network that had Altitude. I was told yes they do have Altitude. I even asked again to verify and was told YES they carry Altitude (Lie #1). I signed up and of course when I looked thru the channels no Altitude. I called again and was told they don't have Altitude and are in contract negotiations but negotiations aren't going good. I asked why I was lied to when I signed up (Nov 2020) and was told that they probably had Altitude when I signed up but had probably dropped it within the week after I signed up (Lie #2).

I’ve had Dish network for years. I’ve had numerous problems out of them. Every time I try to get out of the contract it was always some kind of something. Finally got out of it. Call them to pay my remaining balance to close my account back in August. I just received a collection where they say I still owe them money. This company is very very unorganized and the training is not there. I WOULDN'T Recommend dish network. Go back to black-and-white TV with rabbit ears on top.

We have been loyal customers to Dish but when our roof started leaking and dish approved the repairs they decide a week later to say no. When doing my homework to find out they make you take them to court. Don’t believe them because yes really means no. Know we need to take them to court and we still have a horrible leak. Run fast from them. Go with Hulu live.

Before we moved, I called Dish to request the account be closed. They tried to get me to agree to have Dish TV at our new address. I finally got them to understand after twenty minutes of saying no. This was in June 2020. We paid the balance owed on August first. They keep calling to tell me I have a past due amount, even four months later! I keep calling them to tell them the account was closed just to be told their records don’t reflect it, then they ask for payment! I was told that the account was reopened! I told them I didn’t authorize that and to close it ASAP, which never happened. I’m still fighting them, I’m sure they will turn me into collections. Bottom line...DON’T get tangled up with this slipshod outfit.

Only gave one star because I had to. They should put negative ratings on the star chart. I moved, told Dish I would no longer need them because new house has cable. After a long winded response from the rep, who obviously didn't understand what I was saying, or more likely didn’t care because another customer was cancelling, and dish will do any sort of devious act to keep a customer, I agreed to be placed on “pause”. I had a credit, so $5 bucks a month seemed ok, since I was in the process of moving and didn’t have an hour or three to argue with someone who had the intellectual capacity of a toddler. Sorry toddlers, no offense intended.

Installation was by a third-party contractor. They left trash everywhere and left cables hanging out unsecured. Very unhappy. Then I received two different emails with free movie certificates. The emails say order blockbusters and new releases. No need to input certificate number, just order and it's that easy. NOT. It's false advertisement! When I was billed for the movies I called. I was told I needed to click on one of the dozen links in the email to learn that their new releases and blockbusters limit is $6.99. This company is shady, deceitful, and rude. Save yourself heartache. Don't purchase Dish.

I sold my home, so I called Dish on 10/14/20 to terminate services and arrange for the return of the equipment. I was told there would be an early termination fee of $280 and was asked if services could be transferred to my new residence, I told the Dish rep that was not possible. The rep said it was not necessary to close the account if the new homeowners would just transfer my account to them and assume the equipment and perks that came with my account after being with them for so long. I asked how that worked and was told that a notation would be made on my account that the new owners only needed to call Dish to assume my account/equipment.

Activated my service with Dish on top package with local channels. When tech installed my service I didn’t have ABC. Asked tech about it and he said it was currently blacked out. Why wasn’t I told this to start with? Called customer service back and asked why I wasn’t told about ABC channel being blacked out? I was told they were in contract negotiations and In the meantime I could download the ABC app to watch it live. Well not a perfect solution, but I was willing to try, although still not happy.

I am stuck in a contract or I would have already canceled. I always have to reset the receiver because it's frozen or giving error messages. I have no idea why it needs to update 3 times a day either. It won't let you watch live TV if more than 2 things are recording. It's been a series of hassles from the beginning. I'm just waiting out the contract.