DISH Network Reviews

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About DISH Network

DISH Network delivers satellite television and Internet services. The company’s services include a wide range of TV channels, on-demand content and broadband Internet. Founded in 1980, DISH Network brings together flexible programming options and advanced DVR technology with the goal of providing substantive and varied options for home entertainment.

Pros
  • Good customer service experience
  • Reliable equipment performance
  • Affordable pricing options
Cons
  • Frequent billing discrepancies
  • Long wait times for support
  • Limited channel availability

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DISH Network Reviews

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    How do I know I can trust these reviews about DISH?
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    Page 1 Reviews 0 - 6
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    Customer ServiceStaff

    Reviewed May 19, 2026

    I've been having a lot of problems with my DVR and been very frustrated with no answers and no fixes. One person hung up with us today right in the middle of her checking problems. Then we called again and finally talked with a man named Justin. He went through every single issue. He did not sound like he was just reading a script and just repeating over and over as the others did. He got my equipment working again and even explained why my DVR kept saying it is full when it is not.

    I am hoping to hear from Dish soon when the issue is resolved. I can't find anything about the issue anywhere on the Dish sites. If I had not met Justin today, I was going to get out. If Dish cares about their customers they will make sure all their service people know what they are doing. I wish I could give him a great review, but he did not know a way we could do it. He deserves credit for his good work. The service people are humans too, and a little praise can go a long way, especially if you are not paying good wages. I don't know about their wages. Just suspecting. I am not recommending Dish at this time, but if you hire more people like Justin, I will.

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    Customer Service

    Reviewed April 29, 2026

    I had the pleasure of dealing with Michael 2AH. Who gave me great customer service!!

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      TechStaff

      Reviewed March 30, 2026

      I was recently extremely satisfied with my service from Dish Network. Anthony **, the technician that came out to my house was very professional, well-dressed with his Dish uniform, respectful, and proficient with his work. He immediately put shoe guards over his feet to protect my flooring from debris... friendly smile and hand shake before and after service... He explained everything thoroughly and patiently. I asked him about a sound system and he did not hesitate to demonstrate the Polk system that he had on hand, which I did purchase!.. I am very happy with this service!.. Thanks Anthony and Thank you Dish Network!..

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      Reviewed March 26, 2026

      Good most of the time, but there are always 2 or 3 second pauses during shows on all stations. Also service sucked for local stations during Red's Opening Day Parade.

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      Customer ServicePrice

      Reviewed May 27, 2026

      Bad customer service, charges for anything, don't get this company, bad experience, never I get this company again.

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      Customer ServiceTechSales & MarketingPriceMaintenanceStaffBillingRates

      Reviewed May 26, 2026

      I WARN YOU TO NEVER SIGN UP FOR DISH SERVICE - Dish is a financial drain system on their customers' accounts. I was a loyal customer for over 10 years until my account kept getting higher and higher each month. My Dish failed to work one night and so I called to get them to fix, and they charged me a high rate to fix. They failed to contract with my ABC Provider and my Local Channels Provider for four months, and when I complained and wanted a discount to my bills, they charged me additional fees. I finally had enough, so I left Dish, and then they charged me over $500 to leave. Dish is a terrible, unfair, and poor company and does not care about their customers! Go anyplace but with Dish! You will be sorry if you sign up with Dish!

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      PriceBillingRates

      Reviewed May 26, 2026

      Over priced, horrible service, joeys only work sometimes, installation is the worst. Lots and lots of empty promises and confusing billing issues. I say stay far away from these guys!

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      PriceStaffRates

      Reviewed May 24, 2026

      OMG! I want to scream. Anyone know how I can reach a human being at DISH?!? I have been trying to "chat" for over a half hour and it just keeps telling me my account is closed and do I want to ask another question. So, I canceled my account on March 17th. I was charged full price for my service (112.60) on March 28th. I was charged 65.12 on April 28th. I was charged another 25.74 on April 30 .... WTF?!? I know math is hard but they've charged me a total of $203.46 SINCE I canceled my account. Now, I can't reach a human and AI is blowing me off - anyone have any suggestions besides screaming. I've been Googling for corporates address, but I haven't found anything legit yet.

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      Customer ServiceRefunds & Payouts

      Reviewed May 24, 2026

      Terrible, my husband loves to watch METV on sat evenings. For the last 4 weeks all we get is sorry for the interruption of service.. There is no need to call us.....every damn weekend....If this does not stop I am leaving Dish... So tired of it paying them good money every month and I can not even watch the channels I am paying for. It is B.S.

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      PriceRates

      Reviewed May 22, 2026

      Just switched over from Direct to Dish due to the high price of direct but huge mistake. Custumer service is terrible and installation was terrible. Huge mistake going to dish, very disappointed.

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      DISH author review by ConsumerAffairs Research Team

      Founded in 1980, DISH Network now provides paid TV to almost 14 million subscribers. The company, headquartered in Meridian, Colorado, is the second-largest satellite TV provider in the United States.

      • Flexible payment: DISH network accepts Bitcoin as a payment method for those who prefer the cyber currency.

      • Fantasy and reality: Subscribers can watch a game and look at their fantasy football stats to chart their team's progress, using DISH Network Hopper.

      • Watch from anywhere: DISH Network allows access to recorded shows from anywhere, as long as there is an Internet connection.

      • No up-charge on HD: DISH Network offers free HD channels, and it does not charge extra for the high-quality imaging.

      • Promotional offers available: DISH Network sign-up promotions allow customers to get extra channels with a 24-month contract commitment.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      DISH Network Company Information

      Company Name:
      DISH
      Year Founded:
      1980
      Address:
      9601 S Meridian Blvd.
      City:
      Englewood
      State/Province:
      CO
      Postal Code:
      80112
      Country:
      United States
      Website:
      www.dish.com