DISH Network Reviews

A QA review of my chat with a CSR led DISH reaching out to me. I am a longtime good customer. My life was turned upside down by an instant stage 4 cancer diagnosis. I am pretty much confined to my home. When I got a COLA raise in January of 2020 of $23.00 the government then took away $150.00 worth of food stamps. The person who contacted me was able to work with me to keep my service (it's ALL I have besides wondering when my cancer re-activates). The personal concern and care are there-it's not just a big stone building. Humans with hearts work for Dish. Thank you Dish. Tears of gratitude and will ALWAYS recommend you.

My mother's television was showing no signal and so she called for tech support. The first person who answered, she didn't get his name, didn't listen to her and kept saying there was nothing he could do to help because it was obviously a problem with her TV. I called back for her and spoke with a lady named Joy and, yes, it did turn out out that the TV was on the wrong setting, but she took the time to listen and helped us figure out what the actual problem was. I don't know if this will get back to her employers but I really appreciate her patience and her taking the time to help with kindness.

I have to say after reading so many bad reviews on here I was really hesitant to have Dish installed at my home, but I decided to go ahead and sign up for service and make the switch from cable and I am very glad I did. I have 1 hopper 3 and 2 joey 3.0s installed in my home and they work extremely well with no issues. The technician arrived promptly on time right at the beginning of my appointment and he did an excellent job on the installation. He was highly experienced. Not to mention he did the install on a very cold day, about zero degrees outside with 30 mph winds. I did not want the Dish mounted on my brand new roof and he was able to accommodate my request. He was able to install on a pole in my yard with clear line of sight and strong signal. He was also able to connect to the existing coax ports in my house which was awesome.

My husband and I purchased a house in Crystal River, FL. It was sold with 2 Dish Satellites on roof and a HDTV box in house. I did not want to use their services, so I contacted Dish. After being transferred to multiple Customer Service Reps – Who Only Wanted to sell me their Dish Service - I was given places, which recycle their Satellites. Dish Would Not come to our Property and remove their old satellites. We must go on our roof and remove their Dish Garbage – We would Never Use their Services!

I have been having Dish for years because of my parents, but I regret it.

The Dish Network is ok but customer service sucks. Every time you call them they never can do anything to fix the problem. Having problems with remote dying. All the idiots could say is change the batteries. You ain't suppose to change batteries 2-3 times a month. They say, "If you have more problems call us back." Why so I can get more aggravated by a bunch of foreign speaking people who you can't even speak to?

These people are thieves. Dont do it! They were unable to install dish at my house 31 days ago. Took my 158 dollar deposit and after waiting 7- 10 business days 3 times I am now told 7 business days again! If anyone else has experienced this issue please IM me. There are 12 of us now and we are moving forward with a class action lawsuit starting 2/10/20.

The Billing changes with NO NOTIFICATION, customer service are all foreigners, channels are repeated and storms interrupt services. Not worth the money. NONE OF THESE SERVICES ARE WORTH PAYING FOR ANYMORE.

I had, the operative word being “Had” here, an account with Dish Network. The programming didn’t work. After several calls for service, they tried to fix the problem and couldn’t. I Quit! They said you can’t quit! Dish then threatens to charge me for quitting. So they bill me for $480 dollars. I try to reason with them to no avail. I write the BBB, to no avail, I contact the Attorney General of California. No help.

When I came into the contract Dish carried FSSE and I could watch the Braves play. Last year they dropped Fox Sports and I missed nearly the whole season. Now I can’t get out of contract without paying 350.00 dollars. Thanks for nothing dish.