DISH Network Reviews

My mother's television was showing no signal and so she called for tech support. The first person who answered, she didn't get his name, didn't listen to her and kept saying there was nothing he could do to help because it was obviously a problem with her TV. I called back for her and spoke with a lady named Joy and, yes, it did turn out out that the TV was on the wrong setting, but she took the time to listen and helped us figure out what the actual problem was. I don't know if this will get back to her employers but I really appreciate her patience and her taking the time to help with kindness.

I have to say after reading so many bad reviews on here I was really hesitant to have Dish installed at my home, but I decided to go ahead and sign up for service and make the switch from cable and I am very glad I did. I have 1 hopper 3 and 2 joey 3.0s installed in my home and they work extremely well with no issues. The technician arrived promptly on time right at the beginning of my appointment and he did an excellent job on the installation. He was highly experienced. Not to mention he did the install on a very cold day, about zero degrees outside with 30 mph winds. I did not want the Dish mounted on my brand new roof and he was able to accommodate my request. He was able to install on a pole in my yard with clear line of sight and strong signal. He was also able to connect to the existing coax ports in my house which was awesome.

Love this network. The system is very cool and technically easy to use smart everything! The only complaint for me is only 3 things can be running at once so if you are recording 2 things only one box can change channels.

Our dish service was ok but the prices kept going up and the basic programming was not good. I called toward the end of my contract to inquire about the price I could expect to pay to continue. They "couldn't tell me". Of course at the end of my contract the price doubled! I discontinued service at the end of my billing period and got hit with junk fees. Customer service person was beyond rude and condescending. They do not value. You as a customer at all.

You cannot cancel your service online but have to speak with a customer service rep who will be quite persistent in trying to keep you as a customer. Had to wait over 20 mins on the phone to get a customer service rep. Very fustrating experience. I canceled to go to Hulu as I do not need as many channels as they offer and the Flex pack did not have the channels do watch but Hulu does. Why can't a person cancel online?

Every few months my bill goes up 5 dollars, so sick of it!!! I don't get most of my local channels and in order to watch what I want I have to pay for a bunch of crap I don't watch! Most of their channels are infomercials!! This company does not care about their long time customers. All they care about is the $$$.

I originally got Dish 5 years ago and their leased equipment started failing. They said I needed to purchase Dish Protect to get no cost equipment exchanges or pay for new equipment. It's THEIR old equipment that I already pay a monthly lease fee! Cancelled service and they charged me an early termination fee and return equipment fee. Referred me to a contract I signed 22 months ago which I had a copy of. There is no language in the contract about termination fee or return equipment fee. I filed a complaint with the FCC.

If you like getting SCREWED / **!!! without a kiss then DISH is the company for you, if not stay clear of ANYTHING DISH!!!! I've been with this cable TV company for more than ten years, and this year my bill went from $65.00 a month to $131.00. When I called to question why?? I was told because you're getting?!?! The representative found the only change in my contact is the AMOUNT???. I expressed to her my disappointment ???? and anger. ????

THEIR CONTRACTS ARE MEANINGLESS - it will not lock in prices! The contract does not serve any purpose - there are more economical options out there...do your research. They are not ethical - contract has too many loopholes. As a consumer, the main reason you enter a contract so that you know what price you will have for the period you LOCK your services in the Dish. BUT - they will RAISE your rates by as much as $20.00/month without any notice. And when you spend time with a representative on the phone, they will inform you that 'there are two parts to the contract' and nothing will protect you from service price increases. BUT YOU ARE STILL LOCKED IN>!

DISH TV sells an inferior product. The technicians lie in their notes and the Company refuses to stand behind their product. Once they get you, you have to pay an expensive early termination penalty. It is worth the penalty to get away from them. Bad people working for a bad Company. Steer clear!