DISH Network Reviews

I pay and pay for this Dish cable service because the company I wanted to continue my status for 15 years, however the only option was Dish Network. It seems like there's always a channel gone due to "contract has expired" and they "continue to negotiate to bring channel back". What is wrong with your CEO and the team of programming?? You don't offer any discounts, you still threaten to disconnect service if one is behind on payments, instead, Dish continue to do nothing but keep the 24/7 loop on the channel saying ... negotiate to bring this channel back. 3 months? 5 months? When is enough enough? What and who is all the money you're charging go to??

Due to their well documented system failure my cancellation of a free channel offer did not get processed and when free trial ran out charges for that channel showed up on my bill. After several calls, and extremely long wait times to talk to a person, I still didn't receive a full refund for that charge. Ultimately closed my account and paid my bill in full and returned all equipment. I verified with Dish I have a zero balance and all my equipment was received by Dish. They now tell me my credit card information can't be deleted from their system because my account is closed. ARE YOU KIDDING ME? I would avoid Dish Network at any and all costs, their system won't allow reps to make things right when customer has issues. Dish Network will nickel and dime you to death and makes sure system won't allow anyone, rep or supervisor, to override pre-set limits.

Where do I begin? I've been a Dish customer for more than six years, and I must say, the service has been consistently dreadful. The customer service representatives seem clueless and incapable of resolving issues. Throughout these past six years, I can count on one hand the number of pleasant interactions I've had with both phone agents and technicians who visited my home.

A 0 star would be a better rating for their overall service and their customer service. Team lead, Kevin ID #** is even worse. Do not sign for any services with this company because they will not own or compensate customers for any interruption in their services which happens weekly. Their team is trained to stick with the same explanation for poor services. Any other TV viewing would be better than Dish Network because they are willing to compensate for frequent disruption in your service. It is truly a hit or miss with these guys and depending on the day you cannot even reach a technical support person. I spent many days angry and upset. Just not worth the headache any more. :( DO NOT SIGN WITH DISH NETWORK. BUYERS BEWARE!!!

I have recharged Dish TV and it is not working, when I called them they said we have to book technician from their side for which they will charge Rs 200 for each visit. In March I faced the same problem and their technician came and did something and he charged us 350rs. Again we are facing the Sam problem, we need to pay again 200rs items.

We called 2 weeks prior to the end of our billing cycle to cancel our service. We called Feb 15, 2023 and asked to end Feb 20, 2023. Billing cycle ends on Feb 28. Service was disconnected on the date we requested. We were told we would receive a box within 10 days to return the equipment. Well, DISH had a breach of some kind for well over a month. Then in March they continued deducting my monthly payment of $121.93 for service from Feb 28-March 27 (no service). There was nobody available to call because of their "breach".

We recently cancelled our Dish Network account before the end of our contract because we simply didn't need or want it. We were aware we'd have to pay an early termination fee and send back the equipment or be charged for it. We paid the fee and were told we'd be receiving return boxes in the mail. It's been a full 30 days and still no boxes. Every tech support agent we've called has been unable to help.

I was a customer of Dish TV for a number of years I began the process of canceling my subscription effective 3/4/23. I understand that Dish had a problem with a security breach, but it has been a nightmare trying to end my service. Hours on hold with no satisfaction. Finally got to someone who was able to cancel. Was told that I had 17 months left in a contract. I had no such contract. An equipment upgrade was done to retain me as a customer due to an obsolete Hopper that could not receive streaming services. I signed NO contract but to get rid of this company I paid the early termination fee.

From the day I first started my association with Dish they have continually used lies and deceit in every interaction I have had with them. When I called to begin service, I was told I didn't need additional boxes, I could have up to several people streaming the service on MY Dish. This is a blatant lie. Only one person at a time can stream the service and it is crap. Unfortunately, I had already entered the contract at this point so I had to add more services to have what I needed. About six weeks ago, I decided to change companies and cancel the service. Unbeknownst to me, their website had been hijacked. The wait time to talk to someone was rediculous; no way to contact them online. However, they had taken the trouble to set up a method to pay your bill. They will get their money no matter what. I finally get to talk to someone and they were supposed to cancel my service. Didn't happen.

We have an RV. We have used Dish Outdoors for years for TV service when traveling. We have always been able to turn our service on and off as needed which is the main reason we got Dish in the first place. The past week upon returning from our week long excursion, I called to disconnect service and I was told they couldn’t do that. Our service is a month to month service. At the end of 30 days, if I don’t pay for the next 30 days it will automatically stop until I pay for the next 30 days. This defeats the purpose of recreational service if I can’t turn it on and off as needed. Who goes out in their RV for 30 days every single time. Sometimes it’s two weeks or a week. This made me so angry because I submitted my payment to start service not knowing that I’m stuck paying for 30 days. Definitely looking for alternatives to Dish. DO NOT sign up for DISH SERVICE.