DISH Network Reviews

Dish tech came out today 06/29/2026. He upgrade My Flat screen TV in living room. Went upstairs to both bedrooms. Change a box in my room. Overlooked the dust mess in the other room. Very professional and I signed up for a new promotion Dish has been offering me for over several months.. I keep a professional on the line Sunday 06/28/2026 for something I did to the hopper. I thank her for her kindness. Dish is the best..

I've been having a lot of problems with my DVR and been very frustrated with no answers and no fixes. One person hung up with us today right in the middle of her checking problems. Then we called again and finally talked with a man named Justin. He went through every single issue. He did not sound like he was just reading a script and just repeating over and over as the others did. He got my equipment working again and even explained why my DVR kept saying it is full when it is not.

I had the pleasure of dealing with Michael 2AH. Who gave me great customer service!!

Was a customer for over 20 years and recently had to switch to our local cable option- We have ancient outdated equipment that they insist be returned- Complete joke since they could easily waive the equipment return but refuse and want scrap equipment returned that will go to recycle bin.

Dish Network, as a company, is a complete waste of time. I don't know why people still use them. I've had issues over the past year with my mother's account — she is set up for Auto Pay, but somehow every other month it disappears. The system only sends you emails when your payment is past due --so they do not give you a chance to pay it when it needs to be paid thereby creating unnecessary late charges after the fact. Every other month I have to call and try ot get this rectified. The entire system is outdated and currently seeking other options for my mother---they are straight garbage.

Cancelled Dish for various reasons, one being weather-related outages. I knew that I was sucked into a contract for the so-called price lock guarantee....When I cancelled my service last month, I was told my final bill would be 380 bucks. Guess what? Got the bill today, and it's 454 bucks.... tax for this, tax for that, return equipment fee of 25 bucks and so on. Once again a bs move on Dish Network! Supposedly, no fees can be waived for a customer of over 4 years and not to mention a disabled veteran! Dish Network is a deceiving company and only cares about fees, taxes and contracts. I would NEVER recommend Dish to ANYONE! SHAME ON ME FOR FALLING FOR THEIR SALES PITCH! I know for a fact that fees can be waived... but if you cancel service, suddenly nothing can be waived and you're charged even more! Worthless customer service and company!!

Would give "0" for customer service which is non-existent. AS others have mentioned, we have been customers for 20+ years but who cares? Had been paying 170.55 for the last year and suddenly I get notice that my service will be interrupted if I don't pay a past due month. Went to a chat agent and was told the last bill was for 181.++ and I was 10.00 short so the charged me a 12.00 late fee and now wanted 199.00 or they would shut off the service. July's bill is not due until the 13th but somehow they say I'm a month past due. As per instructed, I went online and paid the 10.52 past due yesterday. This morning our service was shut down.

I had been a customer for at least 3 yrs. I called to tell them I was moving and needed to cancel my service for now. They kept trying to get me to not cancel and even offered 30 days of service for free. I agreed to keep the service since it would be free. 10 days later they billed my cc again. I called to get a refund and they said there was some kind of mix up and they would really give me the 30 days free since I had been a good customer. The very next day I noticed most of the channels had disappeared. 24 hours later only a few channels remained so I called them back to find out what happened. They told me my service was completely canceled and they couldn't give me the 30 days free at this point.

Awful. Customer service is an absolute joke. Canceling service is even worse. Kept pushing even though I said NO a hundred times. After hanging up I'm still not convinced they will process the cancelation.

As a small business owner, it’s about customer retention. I had an issue with a Joey 1.0 (8 yrs old) that I pay $7 monthly rental; called today to replace and because I don’t pay a monthly maintenance fee they wanted to charge $15 shipping (ok I get it, not much). However the equipment is old and I do pay monthly for it….Considering I’m paying 4 different rental fees and only have 3 Tvs currently, I cancelled it. Let’s see…I cost Dish $84 a year for rental because they refused to ship replacement free. I’ve paid that $7 for possibly 5 yrs and not needed it. Good for me. Bad for a huge corporation that thinks legacy customers will to pay.