DISH Network Reviews

First of all they cut our power line when burying the cables. DISH employees ran off without informing us of what they did. I looked out and saw the power company outside and had to ask them what was going on. They explained Dish employees cut the main power line. No apology. Nothing from dish for this. Service was very poor the first 6 months, the frame kept freezing continuously. Finally they changed both boxes the Joey and the hopper, this worked for 3 months. Now we’re having the same problem. The TV shows interrupted every few minutes. They promised a gift card of 400.00 which we never received. I was calling since service started to let them know we hadn’t received the gift card. They continued to say it’s coming and don’t worry about the expiration date that I saw on the card in dish app.

1st dish is an extremely dishonest company. Took me 4 hours to cancel Dish. Almost takes an act of god. So I drove to their office on their website to cancel in person only to find they moved out 10 years ago. Was told the codes office was an hour away. Finally got it cancelled just to find out they charge you $20 dollars to send their equipment back to them. So run away from this company.

DISH is absolutely worthless and I wouldn’t recommend them to my worst enemy. After 14 years as a customer I called in to discuss another price increase and stated that I was going to be canceling the service since we rarely watch cable and could no longer justify paying the ever increasing rates. The woman I spoke to kept me on the phone forever and ultimately offered to lower my bill by just under $30 (a special top 200 package) and we talked about getting rid of the Joey Hopper in the bedroom as well as the kids package since we don’t use either of these. This should have amounted to about $40-45 in savings once I downgraded to one DVR and no kids channels. Fast forward a few months and I am paying $20 more a month than the original amount I called to complain about. I went to cancel my service and was told I would have to pay a $360 cancellation fee.

Updated on 09/09/2023: See prior post...after 3 hrs on the phone, transferred 13 times, Dish still can't this simple move right! I am moving to a different state and called Dish to advise of the up coming move. Even though the move is not for another 10 days, they have changed my TV time and programming to reflect my new location. So as I tried to watch TV in my current state the programming is 2 hours off to reflect the shows in my new state. Unbelievable!!! They know when I will be in the new state because I have set-up an work order for them to come and install at the new location. You have to work very hard to get this simple task wrong. Maybe if Dish stop giving job to 3rd party companies and get some employees who speak english they might be able to get something right for a change.

I was on hold over 30 mins, when I finally got to talk to someone I told them I would like to cancel my dish. So they told me I would have to pay 137.00 dollars to cancel my subscription, I told them it's not fair to change me that and the lady try to let me talk to another person., So I told the lady all I wanted is to cancel my dish nothing else.

Dish seems like their customer service is run out of an internet cafe from somewhere on the other side of the planet. Service representative was barely intelligible and the hold time was almost an hour. Livestreaming is going to end their stupidity before long anyway.

Service was hooked up with no problem. Constantly rebooting after install. After contract was over I got the 132$ bill called to cancel - no answer. Had to call dozens of times and when I finally got through, the guy said he can't cancel. More calls, finally got through to a woman, asked to cancel, she said it was canceled - she lied. Next bill due called to cancel, guy said he couldn't do it because computer was down. Had to put stop payment, been on hold while doing this review. Have complaint form sent from BBB and writing letter to corporate in Colorado. Disconnected the box a month ago waiting for the return box that's not coming. Regret getting this product, wasn't worth what I was paying anyway.

Very expensive, cancelled my sports package as soon as the NBA Playoff's started. They wanted more money for a regional sports package. Awlful customer service. Long time customer and got treated bad.

Please steer clear of this company altogether. Not only was verbal abuse directed towards my elderly mother and special needs brother during a visit but all they did was lie!!! Stated they were here at one point while we were even in the phone with customer service at the time yet again another lie. I don’t want this ever to happen to someone else. Please be careful. Customer service acted like this was a big joke.

I was trying to cancel my 80 year old mother’s account because she can’t afford it anymore. First I was on hold for 30 minutes 4 times! Then finally getting to the right person, he was stalling me trying to talk me into a cheaper service. I explained to him that we wanted no service from Dish 3-4 times and he kept on trying to talk me into it. Then, he was asking about what she watched, is she using something else…. I asked him politely a few times to please just cancel and he refused! My husband had to take over and get more firm but he continued his nagging. That phone call lasted over 30 minutes. These people are awful, rude, and their customer service is horrific! It took me 3 hours to cancel my mom’s service. DON’T USE THIS SERVICE!!!!

⛔⚠️ $104/MO TO BE TREATED LIKE THIS?! We have been customers for 5 years. So much for that! I paid Dish the $50 service call to have my receiver moved to another part of my house. After waiting the 5 hours window, the tech never showed. He claimed there was a different address on my account. That's weird! The DISH bill can find its way to my home every month, but the technician cannot?

Buyers beware. This company is the worst customer experience ever! Overpriced, fee gougers with lousy installers and worse customer service representatives. They are a thing of the past. Invest in a smart TV and pay only a few $$ a month for apps. Cancelling them SOON!

Horrible customer service, ridiculous billing dept and charges without notification and rude non English speaking representatives. This company sucks and should be banned from doing service. I am looking for another company and will never recommend or use them again. Absolutely horrible associates with no knowledge of their business or job.

DISH Network is a company is that lies and does not stand by their word. The worst experience ever. The salesperson on the phone will make all types of promises to get the deal and once the service technician arrives at the door, the installation technician will let you know what their work order states. The installation technician is the only one with integrity and the head workers and management lie like today’s politicians and fake news. Once a manager or management is contacted, he will lie saying he is going to resolve the issue within 24-48 hours. The issue will never be resolved and the political customer reps and Residential customer agreement for cancellation will dance around the problem instead of fixing the issue or discontinuing the service.

I feel Dish Network thrives on knowing that you are going away feeling miserable and shafted by them. No wonder they are losing customers in droves. Wish there were more options for TV without internet

Dish Network are LIARS. First you will wait a minimum of 45 minutes til someone picks up and answers. I talked to 6 different reps about my cancelation, one even gave us a bogus cancelation number! I cancelled in April and they charged me $282 in AUGUST! So I call again....more lies how I didn't do this or that. I asked for a refund - they will not refund my money back. My advice to anyone thinking about DISH is run as fast as you can from this unethical, immoral business who gouges you if you ever decide to leave their crappy service. They do not care and customer service shouldn't even be a department with this immoral company - it should be called the Liars Department. Again - unless you have hundreds to throw away stay away from this company!! Streaming is the way to go.

I held 2 Dish accts for many years. In one location, just as I was getting ready to move, they offered me a "free trial". I didn't want to take it but they assured me there was no obligation. Then, when I called to cancel less than a month later due to a pending move, they said my contract had restarted (they didn't say this in the "free" offer) and it would cost me several hundred to terminate. I protested. They charged me anyway, but after many complaints, they charged much more manageable amt which I paid under protest. I am still getting collection letters almost 2 years later. I have called dish multiple times. As recently as this morning. They said "gee we'd love to help but we are going through a system update and can't take your information". Do NOT use this service.

My parents have been with Dish Network for 9 years with the same equipment the whole 9 years… The equipment was so old the dish wasn’t working properly, so my mom called to speak with them. They brought new equipment which she thought was great. She didn’t understand that meant sign a new 2 year contract. I called and spoke with them today and they were no help at all. She asked to terminate and set up a payment plan since they are elderly and on a fixed income and was told no has to be paid in full. He clarified THEY DID NEED NEW BOXES due to the system updated and their boxes wouldn’t work anymore. So my question is why make them sign a new contract if the equipment needed to be updated for the system??? We are very disappointed at this point. After being a customer for 9 years….

I called DISH Network to cancel my mother's account. She had a stroke and will not be needing the service. They did not verify the account info to take payment but made it difficult to cancel the account. More insulting is that instead of empathizing that my mom had a stroke, the representative tries to upsell me on "special offers" after I told him she had a stroke and will not be needing the service. I normally never post reviews but felt compelled to do so in this case.

I have been with Dish forever, well at least 12+ years. During this time I have paid $250 per month for 10 years. I was finally sick of them and cancelled. When I cancelled, they wanted to sweet talk me, give me a better deal, a better price, extra channels. All this time they could care less about me, now that I want to cancel, they want to do everything possible to sway me to stay. Be a smart consumer and leave Dish for any streaming service, just not them. I found a different system and am so happy!

They promised a $200 gift card. Never get it. I called many times, they always had poor excuses. I checked the status on my account and say "the time to redeem has expired." I'm not happy about this. Unfortunately I have contract.

I cancelled my service in July. I was told that I owed a 2month cancelation fee. I didn't feel I owed 2 months but OK. Then they tried to say I owed an extra month of service that I did not have. I called. Was told my bill would be corrected and I would get a new bill in 7-10 business days. Never got a corrected bill. Instead they turned me over to a collection agency. Then to top that all off they ran my bank card for a 40 dollar cancelation fee without my knowledge or permission. When I called they told me that was part of my contract. No notice, no phone call, no email, nothing, just a 40 charge to my bank. The only reason I did not pay as of yet was because I was waiting for a corrected bill. Never mind they had already turned me over to a collection agency not even a month after I cancelled my account.

I had no choice but to have this Dish. The apartment cut a deal and now we pay 100 for what's 50 everywhere else. Service is non existent....Never works, can't get help, they say pay your bill???? Really you get in every month in my rent I'm so livid. 800 numbers will only transfer you to 20 others who transfer. It's a SCAM

My cable box hopper doesn't work properly. I have had nothing but problems for 2 Years now. I called DISH Network today to cancel my service. I was put on hold for 45 minutes the first time. When I called another # they answered right away because they thought we were adding a service. On that line they said it would be the last time I would be transferred and then they sent me to another line. I was put on hold for another 30 minutes. No one ever answered my call after one hour 45 minutes. In addition Dish' online help is absolutely useless!

I have had service with DISH Network for 12 years, but we haven't really used it in a while. I decided to cancel the service, but I keep getting put in an endless loop of automated prompts, then placed on hold, then being asked to 300 questions to verify my identity by an agent, only to be informed I will be transferred to an another agent who will assist me with canceling, only to start the whole process over again until the the line eventually disconnects. I have called 4 times today to have the same experience and still have not been able to cancel the service. This is ridiculous.

I've been a DISH customer for 8+ years. Most recently, I spoke with a representative to discontinue my service. He informed me that my contract would be ending in July and it would go month to month. I waited for a total of 126 minutes on hold to speak with a "disconnect" representative. She told me that she would be glad to disconnect the service but I would be charged termination charges for early termination of my 2 year contract. This is the shadiest business practice I've seen in a long time. DO NOT USE THEM!

Dish Network has been a nightmare since day one. My house loses reception anytime there is even a drop of rain of a storm miles away. The signal is lost for hours or days. In addition the $100 that I pay for 150+ channels is VERY misleading. There are duplicate channels, in some cases as many as 4 channels broadcasting the same content under a different listing. Add in government channels and other channels that have ZERO entertainment value out of 150 channels I’m the total number is much lower, maybe 50 or so.

I have had nothing but issues contacting Dish Networks Customer Service about anything and everything. The only time they pick up fast is if you want to pay your bill. I have been on hold 45 minutes and still on hold to cancel my plan. Do not Order Dish Network. The service is very in and out and to get a service call you might as well wait the rest of your life away. DO NOT ORDER DISH.

My husband had Dish for nearly 16 years. We were married 3 years ago and he recently passed away. I am elderly and disabled and Dish expects me to climb a ladder and remove some "node", or get a family member to do it for me, box up all his equipment and take it to the nearest UPS. I wouldn't have dish if you paid me because of this experience.

In March 2023 I had a two year contract which expired, therefore I had a conversation on the phone with a retention agent who offered me a one year extension with $40 off per month. This was a recorded verbal contract which I accepted. A month later, my America's Top 200 package was increased by $25 per month. For several months an agent reduced my monthly payment by $40, however on 2 August 2023 a resolution agent refused to honor the $40 off commitment. I consider this unethical and would never refer a friend to Dish.

After being a loyal Dish customer for over 25+ years, I decided to just stream the channels that I like. My biggest complaint with Dish has been that I'm paying for channels I never watch and my bill continues to escalate, and had asked on several occasions how I could get my bill and channels reduced to meet my needs. However the catch is the cost is associated with certain channels that are the most popular, so if you want a plan that includes these, you also pay for sometimes hundreds of channels that you will never watch. I decided to cancel my subscription and I was treated in the most deplorable way. After being routed around for over 1 1/2 hours and placed back on hold numerous times, I was finally transferred to "Benjamin" who claimed to be the "specialist" to cancel with.

It took 48 mins to answer so that I could cancel my service, then they tell me I have to pay to have their equipment sent back to them. Also they wanted my 73 yr old husband to go on the roof and get a piece off the satellite dish and send it back to them. The CSR was very rude and snotty. Would never go back to their service.

Misleading, bad customer service, still no resolution almost 2 months later. Was supposed to receive a $300 gift card for switching from Directv to DISH. It’s been almost 2 months and still haven’t received the gift card and have met all requirements and every time I speak with someone they tell me I have to do something else or I have to give them a more days before I can redeem the gift card. Now I have to wait for an email so I have to call again about that. Also was told I would have the same package as with previous service and that has been false. I now have less channels and paying more money a month. The whole experience feels like a scam and wish I would have never made the switch!!!

My Dish Satellite went down and I called to set up an appointment for it to be repaired. They charged me immediately for the appointment that wasn't for 3 days. The next day the problem had resolved on its own so I cancelled the appointment but they could not seem to be able to refund the charge for the service appointment. Terrible customer service!

When they had all of their problems earlier this year I could not stop the maintenance service. I had canceled it on the app before their problems started. I spent hours on hold multiple times over two months only to be told they could not yet issue any refunds. I waited a more couple of months to contact them hoping they finally had everything working. The guy told me it was too late to get a credit for the two movies I had been charged for and I asked to speak to a supervisor. He then gave me my credit. I got only one month credit for the maintenance cost.

I've had Dish for about three years. I had to have my Hopper replaced last year. This year it went out again. I spent time on the phone with a CSR this morning and they made an appointment to send out someone to install a new box Tuesday Morning. Realizing later that I had double booked myself I called back to change it to another time. They had no record of my earlier call. I did get that straightened out (I think) but they took off main channel I watch, WSB 2 last October. They tied me into an updated contract before that. Now I really want to cancel but I'm tied into a high priced contract with an early termination fee. Dish has not been a good experience for me and I never again will sign a contract with anyone. I would get out today if I didn't have to pay.

This company had computer problems and would not renew my agreement. Then they upped the price when they could I was a customer of theirs for 22 years through their stint with ATT and before that. They charged me a box fee that was not in my agreement and then for 2 days of service almost 10 dollars. I only had the service for 1 day and my normal bill at their rate was about 109 a month. They immediately turned this into a bill collector who played games by transferring me around for 45 minutes to get rid of me but would not go over the bill. I called DISH - their answer was, "Pay the bill. It was in your agreement." My agreement was old and it was not there. I would not trust this company anymore. I have found since their computer problems. They have lost touch with their customer base.

If you live in South Florida and you’re a fan of the local teams, avoid DISH. I live in Port Saint Lucie. No Heat, no Marlins, no Panthers and Leo Messi might as well still be playing in Paris. DISH offers basically ZERO local sports.

I was offered a $400 visa gift card and discounts in a mailing. So, I called and obtained details. I called back with additional questions on local channels and was told since the call was the second call if I called back again the $400 gift card would not be available (even if I signed up on the third call). No wonder they have a less than two star overall rating. And their information on local channels was incorrect.

We have been DISH customers for 15 years or so. We had to upgrade our receiver(s) because Dish has downgraded their services. All we wanted was our interactive weather channel back. Dish took this off and we were told we had to upgrade to get it back. We had a technician appt scheduled with Dish between 12 noon and 5pm. I had to stay out of work to wait on the tech. No one came. Dish sent me 3 emails about this appt. Even sent one to say tech was on the way. No one ever came nor did Dish call.

I am in an apartment building where we are forced to have DISH service. They switched from DirecTV about a year ago. Since then there are always outages - sometimes every 5 minutes - even when the weather is perfect. I have complained since Dec 2022 about it on a regular basis, but there has been no improvement.

I have been with Dish as a TV provider for over 20 years. In the fall my equipment become obsolete so they replaced it with another receiver. They MADE me sign a two year contract or they would not replace it. Even though I was a 20 year customer. A few months later I was able to get phone/TV/internet with a fiber optics company. When I called to cancelled DISH, they said they were charging me a $360 early termination fee. After numerous call, explaining that I was not a new customer and I had no choice because the equipment was old, I finally had to agree to pay the fee. They would refuse to connect me to anyone "higher up". The last supervisor I spoke to tried to get me to return to DISH. NOPE! I will never give this company another cent and NO one should. I will be happy the day they go under. It was the worst customer service I have EVER encountered. Go with anyone but DISH. If I could, I would give them zero stars.

I signed a two year contract that sounded good at the time. The whole experiences was a nightmare. After surviving the two years I called customer service which is a joke and was on the line for 1 1/2 hours trying to tell them I wanted off Dish. They say thank you for your patience and then you wait some more. I would not get back on Dish if it was the only provider in the world. The headquarters is on India if that tells you what's up. You even have to pay shipping to return their equipment. Scam company from the start! Save yourself some stress and don't get into a contract with them.

We have had Dish Network for over a year. My husband was recently hurt on the job and had to take work comp which was way under what we are use to making. I called to ask for just a little leeway to help but the answer was no on all fronts. We have been loyal customers with never even a day late yet they weren’t willing to help. Their customer service is rude and their cable is shotty!! Save your money and by gosh never get hurt. They don’t care!!

Had Dish for the two year contract. Completed switched to another provider. I thought I had made a mistake and decided to go back to Dish. Was told lie after lie. Had a supervisor listen to the call. He called me back and said that I was correct so he said I would be under no contract and would have the same package as I previously had. Been calling and calling only to be told that I am lying and have a contract and do not have the same package as I was getting before. This is after being on hold for over an hour and then being hung up on over and over again.

Went out of town my mom with Alzheimer. Just thought she had to change service. Installer came in and took brand new Samsung sound bar out and sold her some off brand bar for $400.00. Call multiple times to some country. One hour usually said would refund but could complete transactions because that system was down. Did same thing to neighbors. All over 65. Horrible business practices. You can't talk to installers or anybody in America.

Caution to anyone considering subscribing to Dishnetwork. Once your term of service has expired, your monthly charges will increase considerably (for me, it was 69.00 to 116.00). In addition your favorite channels will simply disappear. After a very long wait on hold, the response that I received about all of my favorite channels going missing, was "your free preview of these stations expired on July 1st". As if they were "free" for the past 3 years. Then a superior was going to do me a great favor and upgrade my programming to include my favorites for no additional monthly charge on top of my greatly inflated increases if I sign another three year contract. It is very expensive to break that contract. Is scamming their customers into new contracts the only way Dish can hold onto them? No wonder they want you to isolate your favorite channels.

We cancelled our service on May 21, 2023. I'd just paid the monthly the week before, so we were due a refund of $65.23. I've been contacting them regularly because we've never received this money back. I've been told they couldn't refund to our payment source because banks have a different routing number for money going into the bank and going out of the bank. This was a lie. Then I was told a check was issued on May 22 and mailed out. I would have it within 17 business days, 23 at the most. Here we are on July 7 and I still don't have my refund. When I called yesterday the woman told me she'd send a refund request to customer relations and then follow up with me by the end of yesterday with an email letting me know when to expect the money. So far nothing. Their service has gone to the dogs since they had the month long outage, which is one of the reasons we cancelled the service.

Dish tv tricked my grandmother into a contract. Took advantage of her being a senior. Kept upping her services, would call her when they knew she was easy to confuse. Don't let Dish TV into your elderly parents' home.

After 17 years, I decided to cancel Dish. I attempted daily for one week to contact Customer Service only to hear "We're experiencing a high number of calls. Please try again another time" each time. I finally had my bank stop payment and I wrote Dish a note on the bill. When I got through 2 weeks later, my call was dropped. I continued trying and finally was able to explain the whole situation to an agent. The agent said I did not owe that month's charge, and I returned the equipment. Now I have a letter and a bill from a collection agency for amount I was told I did not owe. I called Customer Service and during the conversation, the call was dropped. (Surprise!) Do not subscribe to Dish if you value your money and your time.

I have been with DISH Network for several years because our only other option is DIRECTV. They are not any better. I cancelled my dish subscription, someone came out and took the equipment which I was not supposed to get charged for, and I still had to call them because I got charged anyway. They said they charged me for someone coming out. I told them I was told I would not get charged when I cancelled, but they would not honor what had been said to me previously. This was after I had been transferred to 3 different people and been on hold for 40 minutes. I also found out my account had not been cancelled. If I had not called, I would have been charged for service too. This is not worth it. This is just one of the many things I could tell you. Lots of other issues with price hikes, charges we could not get an answer for, etc. I would not recommend Dish to anyone.

Just extricated my grandmother from her very limited Dish service, and it cost about $300 and 3 different 30 minute phone calls just to get rid of them. Originally she was able to access quite a few stations (like 20 years ago) but now she was down to about 10 useful stations and a ton of pay per view to the tune of $135 per month. This company is dying a slow painful death and in its death throes it is lashing out at its few existing customers.

Sorry to say; Dish Network is not same company I subscribed to over a decade ago! Something happened to the company around February 2023 and it still plagues the company today! Numerous signal losses, alternate channels due to signal losses, Sirius music intermittence & annual price increases! Every year you have to call Dish and haggle over price increases. It takes an hour or more of your time, being switched from one department to the next! I believe, Dish is a dying breed, they just don't know it yet. A lot to be desired with the supervision of the company.

The worst provider ever constantly raising prices calling in and dealing with them for at least an hour every time. Customer service sucks. Was told I would receive a refund back into my bank account but instead it went as a credit to my Dish Network. Time for me to cancel and move along.

I have been trying to cancel contract after two years. I keep getting bills for amounts already paid even after receiving confirmation numbers from the agent on the call. They have promised that they will be sending out return boxes with instructions for at least the last six weeks. Still waiting. Canceling Dish has become an endless nightmare involving broken promises, mis-leading information, and increasing pressure to re-activate contract.

Continually raising the bill and taking channels away. When we tried to cancel they lied about lowering the bill when called back and canceled they charged us 232.00 for canceling after being with them for 3 years. They are crooks and liars. Will never use them again.

I've been with Dish 8 years. I had to move the service with me to avoid fees 3 years ago. I called to cancel and they said I will get an early termination fee since I've only been with them 3 years. But they see my account from 8 years ago. Good luck talking to anyone with any sense, let alone authority. I had 3 calls to them at one time, all waiting for a supervisor, all on hold, all calls were dropped on dishes end. They are crooks.

DISH was my only choice when moving, I was locked into a 2 year plan. Prior to the end of my 2 years, I contacted them to tell them, I was considering options for a short-term. I was given a "special" promotion. At the 30 days, my bill was raised enormously, so I called and the representative worked with me to get the lower bill. Never saying that I was being locked into another 2 year agreement, I did not verbally agree or sign anything locking myself into a contract. One month later, I was ready to disconnect and return the equipment.

Left my contact information three times when given option to provide a call back number. Never called in 3 plus hours for any of the three. When I canceled my account (due to move) Dish removed my local stations for two weeks prior to closing account and did not have the ability/option to reinstate. Call center is filled with loud background noise and the "hold" music would make any POW confess!

The DISH installer had an accident with his ladder at our attic opening. Now, the entire framework around our attic is damaged. Southern Star was the contract installer for DISH. We asked this company to repair the damage to our home. Their proposal was an insulting $75.00, or for us to secure two estimates and write them a letter, with the estimates. This proposal is totally unacceptable. We just wanted DISH and their affiliate, Southern Star, to be accountable and take responsibility by simply repairing the damage to our home.

Very poor signal, was told so weather interruptions but always lost signal, the worst remote navigating, very awkward, locks up often must reset, Daughter accidentally ordered PPV, had $70 to $ 100 extra charges each month, would not give any credit even though they were never viewed, cancelled the service requiring me to pay the $20 per month early termination fee in full rather than monthly, I would not recommend Disk to my worst enemy, sorry sorry company, zero rating.

We had Dish TV for many years and never really had a negative experience until we tried to cancel our service at the beginning of this year. I called at different times for several weeks and either couldn't talk to a person or the person on the other end couldn't find my account. They kept saying they were having technical difficulties. I finally got a hold of a few representatives on April 11. One of the representatives I spoke to was pulling up the account on his end and said that the account started to appear, then disappeared from his screen. He said they were having technical difficulties but assured me that we would not be charged since we had been trying to cancel the service. He said to call back in 7 days.

I pay and pay for this Dish cable service because the company I wanted to continue my status for 15 years, however the only option was Dish Network. It seems like there's always a channel gone due to "contract has expired" and they "continue to negotiate to bring channel back". What is wrong with your CEO and the team of programming?? You don't offer any discounts, you still threaten to disconnect service if one is behind on payments, instead, Dish continue to do nothing but keep the 24/7 loop on the channel saying ... negotiate to bring this channel back. 3 months? 5 months? When is enough enough? What and who is all the money you're charging go to??

I work for an ISP and I need to share what DISH installers are doing. They will tell new customers that their router is not compatible so they can sell them a new router that they do not need. My company provides high end routers that use 2.4 and 5ghz wifi signals that are using standard wifi protocols. These are typically non-technical, elderly customers that are gullible to the false sales pitch of these installers. Most, if all of these installers are contractors that obviously get additional money from this illegal and dishonest practice. This issue is apparently not isolated to my customers in my area. Shame on DISH and their installers!!

Due to their well documented system failure my cancellation of a free channel offer did not get processed and when free trial ran out charges for that channel showed up on my bill. After several calls, and extremely long wait times to talk to a person, I still didn't receive a full refund for that charge. Ultimately closed my account and paid my bill in full and returned all equipment. I verified with Dish I have a zero balance and all my equipment was received by Dish. They now tell me my credit card information can't be deleted from their system because my account is closed. ARE YOU KIDDING ME? I would avoid Dish Network at any and all costs, their system won't allow reps to make things right when customer has issues. Dish Network will nickel and dime you to death and makes sure system won't allow anyone, rep or supervisor, to override pre-set limits.

Where do I begin? I've been a Dish customer for more than six years, and I must say, the service has been consistently dreadful. The customer service representatives seem clueless and incapable of resolving issues. Throughout these past six years, I can count on one hand the number of pleasant interactions I've had with both phone agents and technicians who visited my home.

A 0 star would be a better rating for their overall service and their customer service. Team lead, Kevin ID #** is even worse. Do not sign for any services with this company because they will not own or compensate customers for any interruption in their services which happens weekly. Their team is trained to stick with the same explanation for poor services. Any other TV viewing would be better than Dish Network because they are willing to compensate for frequent disruption in your service. It is truly a hit or miss with these guys and depending on the day you cannot even reach a technical support person. I spent many days angry and upset. Just not worth the headache any more. :( DO NOT SIGN WITH DISH NETWORK. BUYERS BEWARE!!!

We called 2 weeks prior to the end of our billing cycle to cancel our service. We called Feb 15, 2023 and asked to end Feb 20, 2023. Billing cycle ends on Feb 28. Service was disconnected on the date we requested. We were told we would receive a box within 10 days to return the equipment. Well, DISH had a breach of some kind for well over a month. Then in March they continued deducting my monthly payment of $121.93 for service from Feb 28-March 27 (no service). There was nobody available to call because of their "breach".

We recently cancelled our Dish Network account before the end of our contract because we simply didn't need or want it. We were aware we'd have to pay an early termination fee and send back the equipment or be charged for it. We paid the fee and were told we'd be receiving return boxes in the mail. It's been a full 30 days and still no boxes. Every tech support agent we've called has been unable to help.

I was a customer of Dish TV for a number of years I began the process of canceling my subscription effective 3/4/23. I understand that Dish had a problem with a security breach, but it has been a nightmare trying to end my service. Hours on hold with no satisfaction. Finally got to someone who was able to cancel. Was told that I had 17 months left in a contract. I had no such contract. An equipment upgrade was done to retain me as a customer due to an obsolete Hopper that could not receive streaming services. I signed NO contract but to get rid of this company I paid the early termination fee.

From the day I first started my association with Dish they have continually used lies and deceit in every interaction I have had with them. When I called to begin service, I was told I didn't need additional boxes, I could have up to several people streaming the service on MY Dish. This is a blatant lie. Only one person at a time can stream the service and it is crap. Unfortunately, I had already entered the contract at this point so I had to add more services to have what I needed. About six weeks ago, I decided to change companies and cancel the service. Unbeknownst to me, their website had been hijacked. The wait time to talk to someone was rediculous; no way to contact them online. However, they had taken the trouble to set up a method to pay your bill. They will get their money no matter what. I finally get to talk to someone and they were supposed to cancel my service. Didn't happen.

We have an RV. We have used Dish Outdoors for years for TV service when traveling. We have always been able to turn our service on and off as needed which is the main reason we got Dish in the first place. The past week upon returning from our week long excursion, I called to disconnect service and I was told they couldn’t do that. Our service is a month to month service. At the end of 30 days, if I don’t pay for the next 30 days it will automatically stop until I pay for the next 30 days. This defeats the purpose of recreational service if I can’t turn it on and off as needed. Who goes out in their RV for 30 days every single time. Sometimes it’s two weeks or a week. This made me so angry because I submitted my payment to start service not knowing that I’m stuck paying for 30 days. Definitely looking for alternatives to Dish. DO NOT sign up for DISH SERVICE.

I just called Dish to reduce my bill. I might as well talk to a 2 year old. These idiots rather lose me than match my Son's bill, who has the service now for 6 years, so not a new customer. They raised my bill over $40.00 in the last two years. My Son is paying $30.00 less than me and he has two more Joeys. The exact package and everything else is the same. This company doesn't make any sense at all. They would rather lose me than just charge me a fair price. So be it, bye Dish!

I signed up for Dish Network six months ago, and was guaranteed my monthly sevice charge would not increase for three years. My monthly bill went up. When I spoke with the customer service agent who spoke broken English she said, "So sorry you misunderstood," what was to misunderstand. MY BILL WENT UP AFER SIX MONTHS.

Recently Dish Network had a HUGE service interruption which looks to be a ransomware attack. This lasted for over a month and customer service was down for 6 weeks. I finally reached customer service today and they offered me $5 for my inconvenience. Who knows what information of mine is now in some hacker's hands. I have been a Dish customer for 20 years and pay $170 per month and they offer me 5 bucks. I will be canceling my service when my current contract expires at the end of this month and urge anyone reading this to stay far away from this company.

I called 2 months ago to cancel an account for a deceased member of my family. We were owed a credit & never received it. I’ve called customer service numerous times but have been unable to get through. This is the absolute worst company I’ve ever dealt with. Do not use this company!!

I signed up for Dish Tv only because I received a pre approved offer for a $500 MasterCard if I signed 2 year contract (that was in January). Have had service issues and also the promised MasterCard never materialized. When I called customer service I was on hold for over 45 minutes the first attempt and then disconnected when I complained. Then in February to March their systems were down and could not obtain any information. Today I tried online to file a complaint only to receive a message that they are having technical difficulties.

We pay about $87 per month for basic satellite TV service from DISH. This includes an extra $10 per month or $120 per year for service calls. On March 30, mid PM our TV quit, with a message to not call for service as service would be restored shortly. The next day - No Service - with a message for self-fix involving checking power cables, checking antenna, disconnect then restore power, all to avoid a service call. Everything that was advised was performed with the exception of antenna inspection because it was above freezing and no snow & no tree branches were obstructing antenna. It was dark & any inspection would involve a strong beam light source. The DISH service number was displayed 800-333-3474 - I called.

We recently put a pause on our Dish TV. On returning home the pause was still on, as we expected. However, we were able to get a few unwanted channels. -?- I called to get the pause removed. After being on the phone well over an hour, I spoke with someone who told me that she had removed the pause. We still were not able to get our regular channels. She had us resetting the TV. I might mention that we have the $10 a mo. service plan because we do not do TV repairs/resets, etc. well. It was 11:30 at night.

Never in my life have I been so frustrated with a network. For the last week we've had no cable channels available. The wifi connection to the tv have not been going through. (The wifi isn't the problem. Our wifi is quite amazing.) We cannot use our own tvs! At first I fixed the tvs a few times but this time it completely locked me out. I'm truly thinking of going back to Suddenlink. They trick for a month or two then they start messing with your stuff. I've been on hold half an hour (still on hold while I write this) and no answer. Most definitely switching plans. DO NOT GET THIS NETWORK!

I fighting with them. They keep saying I’m a month behind but I paid my cable every month. I just paid 186. Now I have to pay another 186 April 6th and they said my bill is due 23rd then it’s due the 6th then I get an email saying my bill is due the 12th. They don’t make sense and they don’t explain themselves and they don’t even try to help you out. They just kept saying I didn’t pay my bill even tho my bank statements says something else. So either they don’t know what they're doing or they took my money. I waited forever on the phone to get nowhere. I just wasted my time. Worse company ever.

I've been trying to cancel my account since January 2023. I called at the end of February for cancellation but there was recorded message regarding some issues they were experiencing, so there was no way to access a representative. I stayed on the phone for 2 hours on 3/27/23 to cancel my account. One person answered after long wait and told me she will transfer me to cancellation department (not sure if there is such a department or it is just another excuse to charge me for another month). Another hour since the promise of transfer and still not able to talk to anyone. Do not sign up with DISH unless you agree to remain with them forever.

Ever since they had the security breach on February 23, I have had the worst service ever! Seriously and honestly every show I try to watch I could watch 30 seconds of it, then it goes out, and then it comes back on. This service continues like that for the whole duration I have my TV set on. I have made multiple calls about this issue. It doesn’t matter what show I’m watching doesn’t matter what channel I’m watching it happens the whole time. Every time I call they always apologize, they say they can send a technician out, but I have yet to see a technician after a month of being told this. I have asked for a credit on my bill for a month's worth of destruction. They say their systems are still down and they cannot do that. However they have no problems taking my monthly payment out of automatic enrollment. Seriously, how long does it take to fix a security breach in this day and age? Good news, I just had an awsome technician come out and he took care of the WHOLE issue in less than 30 minutes. Technicians are great. The behind the scenes DISH people are terrible!

Can’t pay my bill, their ** is always down, then I told them I wanted to pay balance and cancel they said they were unable to. Of course, then some dry Kim ** gets on and starts talking in some ** language… simple, biggest scam piece of **!

When I signed up almost 2 years ago I was promised all local channels in Miami. Well guess what???? Not true, they had some contract issue with the local FOX channel, WSVN and it never was resolved. And the Super Bowl was on that channel this year, so don't get me started on that. My Netflix never had so many issues until I had DISH installed. Movies freeze in the middle and I have reset my receivers at least one time or more every week. I am going back to DIRECTV for sure....

I will start off by saying I am aware that DISH Network was hacked recently. The service and treatment to follow is beyond belief. I have been with DISH for 11 years. When the attack occurred, customers were told their service would not be interrupted. Well that was not correct. My service was, in fact, shut off during the period of time we were assured it would not be. I could not go online to pay my bill because I had to have an account number to do so.

Any idea as to how I can get OUT of Dish TV. They lied, they never gave me the promised gift card, they never let me watch local channels and they never answered phone (2 hr min wait) or emails (421 ahead of me. IT HAS BEEN 5 MONTHS W/O SERVICE BUT I HAVE BEEN BILLED OVER $700.

I have been a Customer for the last 15 years. Recently they took away 2 of my local channels. My bill has gone from $75.00; last month to $107.00 this month. Trying to contact them is nearly impossible. And when you do, they can't help you. Customer Service is literally nonexistent. I am seriously thinking of changing my service. Consumers Beware of DISH Network.

I have been calling the company for three months. The first two the call disconnected. The last month they put you on hold. I was on hold for 4 hours when I hung up. The service is not working. We are trying to get it fixed. Now we want to cancel. There is nowhere to cancel!!!!

This a summary of my communication with Dish this morning. Only by Chat because the wait time is between 50 - 80 minutes (as it has been for the past week). On 3/15/2023 I made contact with Dish to attempt to resolve a billing question. On 3/16/2023 I spoke with a CS agent and was they were unable to cancel my service due to a system failure. I explained I understood, but DO NOT charge my credit card. On 3/20/2023, I waited 1hr. 33 minutes to speak with an agent to confirm you should not charge my credit card and received a report #**. Today I learned you did in fact charge my credit card for services I have been attempting to cancel for over a week.

After being on, hold for 50 minutes, a person answered and asked how she could help me, and I told her I wanted to close my account. She said, "OK I’ll have to transfer you to that department." She transferred me to a gentleman that seemed pleasant enough at first. He had asked me what I was calling for and I told him also that I was closing my account. He then began to question me as to why I was canceling my account and I told him I was moving and there was already TV at my son's house so I didn’t need any TV service.

Yesterday on the phone an hour waiting for IT then spent another hr with them and he made the issue worse. Scheduled someone to come out same day but couldn't give give time frame. I called off work to be there cause he said if I missed them I would have to call back to reschedule. Needless to way no one showed up so called again last night and the wait time was over 300 minutes so I did the save your place in line and they would call back. Well they called at 6:30 in the morning on a Saturday! So now I have been on the phone holding for 2 hrs so far!! Don't get Dish!!! Poor service and communication!!!

Placed a number of calls to Dish customer service and each time hold queue always says a hold time of over an hour! After getting hung up on while holding a number of times I finally reach a person after waiting on hold for over 61 minutes, just like the prompter said, funny how they time it exactly. Then after finally speaking to a representative I was told I could not be helped to cancel my service but I could be put in another hold queue or try calling back another time? We have been attempting to call and log into website app and have been unable for a couple weeks now. Our final resolve was to disconnect all the Dish devices and not make any further payment and maybe they will get the hint?

Today I was on hold for 4 and 1/2 hours. Only for them to tell me the server is down so they can not return the money they owe me. The bill I received will cont. and they expect to be paid even though I do not owe them anything at this time. Their server can still send bills... It just can't tell them that they owe me or allow them to give my money back. I asked for a supervisor and their rep. refused me.

On 2/22/23 per their website DISH was hacked it took them 5 days to realize this problem. I have been trying to pay my bill since 2/22/23 but unable to. I have texted, email, message on Messenger and called (Waited on hold for over 2 hours to be told wrong department then transferred to another another. Waited on hold again for 1.5 hours for someone to pick up and hang up). Messenger someone name Alma R told me I had to wait for my paper bill which I haven't had a paper bill in 14 years, then proceeded to tell me how they have hired new people to work in the call center (but it's still over a 3+ hour wait for no help). Unless you have a paper bill they can't help you and then tell you not their problem if you don't have your account number and hand up. Worse customer service ever.

If I could give them negative stars I would. They sent a tech out to set up our new service and he left before our receivers were activated and I was told they would be activated by the end of the day. 9 days later I still have no service and can't even use my old service anymore. I call them and they put me on hold forever. I connect to the chat and after waiting 4 hours to get a tech to fix my problem they tell me they can't do anything and I was hung up on. If I could tear this crap out myself I would. The customer service rep on the chat couldn't even cancel my service. Do NOT do business with them.

It's been weeks now that Dish has locked us out of paying our bill on the app, call CS to pay only to have the call dropped after prompts. Their only social media answer is they'll be sending out bills in March with acct #'s so we can pay bills then today they shut off service for non-payment. I can bet they'll charge another fee for late payment & yet another to reconnect. Time to find another provider. I'd give zero stars if I could.

We signed up for Dish Network in November 2022, shortly after that Dish had contract issues with a local TV station. It is now March and still do not have our local station. Called Dish customer service number (**) and they had a recording stating "due to large call volume we cannot take your call." Then my call was disconnected. Once account is set up there is very little customer support, we gave up on an issue with the voice command button not working, only to be told that a service ticket would be opened to address the issue. Not happy with Dish!

I lost channels. Only had options to pay for channels. Called DISH (Malaysia), can’t call anyone local. Waited on hold for 2 hrs before I talked with someone. She did a great job at script reading but was very little help. Worst service ever.

Horrible. They're very deceptive. I will never recommend them to anyone anywhere. Beware of them abusing their elderly customers. They are a shady company. They use non American customer services who are trained to lie and coerce people unt

Dish's overall performance and customer support is increasingly unsatisfactory. The price goes up, and the service leaves a lot to be desired. Lost NBC affiliate 2-3 months ago and Dish has not provided any info nor has it substituted an alternate. Live in rural area with few alternative providers.

DISH has the worst customer service. English is not their first language, thus very hard to understand. On ‘hold’ for 29 minutes. All they do is READ from a list of common fixes. Most do not work. Save your $$ and look elsewhere.

They told I would be getting the NBA Network and the team I watch is always block. No ABC network. All the channels I watch is not on the Dish Network so I’m paying for nothing and they won’t let me cancel it.

Dish is the most corrupt company you will ever deal with. The technician stole my antenna coax cable going from the downstairs to the upstairs to avoid running a dish cable. They left the cabling from the disk to my home mostly uncovered. They attempted to continue charging me a monthly fee after the contract was terminated. Their customer service is poor to non-existent. A little thunderstorm will totally disrupt your reception. I have had a primary receiver and a joey malfunction. If you desire unreliable service for an overpriced product, dish is your company. I have had cable and direct TV in the past and both are leaps and bounds better than dish. Stay away from this company.

I have had Dish Network for about a month now and it is the most unreliable service I have ever had. Receivers have to be reset 3 to 4 times per week. Remotes have to be reprogrammed once a week. Their website is constantly down and when it is you can't even contact customer service. They have a recording that says they are working on it and disconnects you. What if I am calling about something else? Right now their site cannot communicate with ESPN.com to watch basketball games. I don't think the savings was worth the change from DirecTV. I am hoping they will let me out of my contract when I can finally contact someone there.

For 3 freaking days their customer service has been down. I need to pay our bill. About to quit Dish and go elsewhere!!! Can't get online and can't get through on the phone 3 days now is ridiculous so goodbye Dish Network

We have had a twenty plus year negative experience with Dish. We had no less than 5 702 receivers replaced and each time we got a hassle to pay fees for the replacement receiver when we were paying a monthly maintenance fee already. Last year 2022 we were told the 700 series receiver was discontinued and we would have to go with a hopper replacement. This required a new contract and unfortunately we live in rural area and had no other options. Immediately our bills from dish were $30.00 higher than we were told when we regrettably signed the contract. We had to constantly negotiate to get billing down as they claim 120 channels but all but local channels are repeats of repeats that are of no interest.

I've been with Dish for 20+ years. I've always been treated right. Pricing has always been competitive and fair. What few times I've needed a service tech, it's been awesome how courteous and Prompt they've been. I've never had issues with programming either. Overall they are a top notch, high quality company that I appreciate!!

We have been with the company for over 11 years. Throughout the time we had to fight with the company for raising our prices regularly. In order to enjoy the temporary discount (for example, $5 off per month for signing on autopay, we had to agree to use their service 2 years. If you decide to cancel before the 2 years commitment period is over they charge you a $10/month for unused periods. I think the company is desperate to get revenues. Overall a very bad policy on Dish side. I will never use their service again.

I had the typical two year agreement with this company and they did not honor it!? I called to cancel after two years of pretty decent service and was lied to.. They said at the time of my first call that I did not need to return equipment because I had met the contract agreement of two years of service. Well they talked me into a five dollar a month deal where they keep my account open should I change my mind; I was experiencing some hard times and should have put my foot down and disconnected! Again my first call with them and they explained that I did not to return the equipment!!

I had an install for 6 TVs. 5 are not functioning where the TV remote will not coincide with the TV, therefore TV will not turn on, and or channels can not change, The voice control on all TVs is not responding. To get it repaired to contact an LIVE agent is almost impossible, after one hour, I had an agent who would schedule to have someone come in THREE (3) days. NO TV and the installation was extremely poor. DO NOT GO TO DISH. I will cancel that service. I made a BIG MISTAKE.

DO NOT and I repeat DO NOT go to Dish Network for your cable services. They are the worse. I lost signal every day from the time it was installed. Called customer service every day. All they could say “we are sorry for the inconvenience”. Then I would lose the volume nothing to do with my TV. Channels were cancelled and then I lost service right when the NFL playoffs began. Placed a complaint with Better Business Bureau which led to calls with the CO headquarters. Which this person from CO tells us that a technician would be out in 10 days. 10 days is a long time to go with no service.

I have the Hopper Blockbuster, a Super Joey and 2 regular Joeys in four different rooms and they all shut off at least once a day without warning. Always when you're watching something good of course. This is actually my second Hopper because the first one broke but the second one is doing all the same things the first one did so I think it's just poorly built machines but I really don't want to give a third Hopper a chance, it's probably just time to get rid of it all together but this has been my experience while dealing with this company, I guess I just expected more from $140 a month. Thanks.

Believe me if I had another option it would never be Dish. Currently we are forced to watch the superbowl in Spanish. For a moment I thought I was in the USA but apparently not. Funny part is the commercial are in english. Maybe the best part of the show. If you have any other option don't choose Dish. On the light side I called the number. I got a guy in India named JOE, could not understand one word from Joe. WELCOME TO DISH.

I scheduled an installation with Dish Network,, called back to change installation date, got a series of wrong departments, several incorrect telephone transfers, decided to look at online reviews before going through with Dish. (They had already assigned an account number, ran credit check, etc.) Then I called to cancel installation and I got more runarounds from a rep who obviously worked overseas (strong accent). I won't change my TV/ internet service to Dish, because I don't need any more headaches in my life.

Customer service lies to you!! And when you confront them they have no knowledge of anything! Even when you document everything!! The person I talked to they have no record of? Even though they say they record the calls.. Do not

When I tried to cancel my account tonight after 24 Years and 5 months, (yes, because I had no options in my rural area except satellite) with this company, I was grilled so harshly that after nearly 40 minutes of trying, with 3 different hard sell jerks, that I was in tears and was shaking so horribly that I had to take heart pills and anxiety pills just to complete the PROCESS as it was repeatedly called. No, it wasn't a process, it was pure torture to try to wear me down with “gifts”, free new equipment, and a monthly credit on my bill for the next year!

The absolute worst company to do business with. For those potential new customers. BEWARE! This company operates with a complete lack of integrity. Just commit to the two year contract for the experience you are absolutely sure to regret!

After some 8 months I decided to cut the Dish contract because the actual economical situation. They don't offer just to contract without charges. They actually charge me $326 to close the contract. Almost $20 for each month. I would not recommend this company or services.

Dish service started in winter time. Ground was hard and couldn't sink a pole to mount satellite or bury the cable. After almost 2 years called to have the satellite that is sitting on the ground put on a pole. Due to the covid ** no techs were doing service calls. Saturday night 1/28/23 I fell over the satellite trying to get my dog before coyotes got her. Dish tells me they have to charge me to install it on a pole which they have already been paid to do. Have called about this before now and DISH never followed through. I am contemplating contacting a lawyer as my legs are pretty messed up from falling all over it. Glad I did not crush my dog while falling. I have been in GM customer service for many years and this is by far THE WORST service I have ever experienced in my lifetime. I highly recommend staying away from DISH NETWORK at all costs.

They lie to get you in with promises. Then when they don't deliver it's too late because they have you wrapped in a quest contract. And if you try to break said contract because they didn't give you what they promised then they will charge your credit card 450 dollars. They lose channels all the time. And won't offer their customers any kind of compensation for this. Their customer service is outsourced and most of the representatives barely speak English. Even though they have names like Jim and Kathy. Watch out for hoppers that haven't been cleared out. I ended up being charged for adult movies that I never rented. After being charged 3 month in a row for 3 adult movies I finally was able to prove I was out of town at a funeral when some of these moves were ordered. It turned out my hopper was still set from the perverse customer. I wasn't renting or recording any of these movies I was getting.

DISH network's customer support is just a tactic to sell you upgraded services for a temporary, usually 30 day, discount. Then, the increases start coming at increasing frequency and amount. Too expensive for poor channel choices!! To get sports or "premium programming" is way too costly. I am "cord" cutting!

Do not do business with this dishonest company. They will trick you into paying for contracts you never agreed to. I contracted with DISH network for satellite service. Part of the agreement was that I was hooked for two years. I even added a service arrangement with them that stipulated I would not be charged their ultra high service fee if they had to send a technician to repair their defective product when it broke. When I experienced an interruption in service that could not be solved working with one of their phone operators they sent a technician to my house. The technician was very pleasant and discovered that the DISH receiver was not functioning properly and was in fact outdated and he replaced it. By doing that DISH extended my contract for another two years. Their excuse was that when I agreed to have the non functioning receiver replaced I was automatically agreeing to the extension of my contract.

The salesperson promised a Hopper3, voice remote, and that it would accommodate the 4 TVs that are in my home. The installer informed me that the Hopper3 isn’t operable and that it may never be. He installed a Hopper2 which will only accommodate 3 TVs. The system that was installed doesn’t offer voice remote. One of the TVs goes into sleep mode regularly while I am watching it and the technician who came out to bury the cable in my yard said I would have to live with it since that is common with the system they installed. I gave a poor review to DISH in response to their request for a review and have not received a response. I would recommend people to avoid DISH Network. This is one of the worst decisions I have ever made.

I signed up with DISH in May of 2021. I got their basic equipment, which seemed to be very buggy. But I figured it was just the nature of the beast. After a few weeks of pixelization, and interruptions in DVR programs I called DISH. They sent out a the same technician who installed it originally, and he quickly came to the conclusion that leaves on a tree were causing the problem. Hmmmm....I thought there were leaves on the tree when he installed the dish. But I accepted his foolishness and cut down offending limbs about two weeks later. No leaves....same problems. But as it was summer, and I spend little time watching tv in the summer I was recording quite a bit on the DVR though.

Extremely wasteful regarding environment--endless unwelcome mailings with lots of paper and plastic. I've told them repeatedly, over years, that I do not own a tv and do not intend to, but they refuse to stop the mailings. They once referred me to a company through which they said I could stop the mailings, but the company insisted I give my social security number which I saw no good reason for so declined. Dish absolutely does not care about their customers or potential customers. not an ethical company

We've had Dish service for close to 3-yrs now, approximately 3-4 months ago our bill increased by $70-$80 a month so we started looking for a cheaper service. We located an alternate service that was significantly cheaper than Dish. I contacted Dish on 01/13 to cancel service and was told it would cost $220 due to an early termination fee. I questioned the early cancellation fee since we've had Dish for close to 3-years, we only signed a 24-month contract? The Senior Resolution Rep (Maria) stated that when we moved to North Carolina from Florida in November '21 that I requested an extra Joey Box for our Den, the other Dish equipment was brought with us from Florida.

I tried to cancel my mother's account and besides it taking 45 minutes to finally get them to stop trying to sell me more crap, I had told them we needed to cancel because my mother was dying and we had to move her to a nursing facility and they told me multiple times they were going to charge her $250.00 cancellation fee because she had a 2 year contract. Really? I am a pretty calm person but I could not hold my cool over them telling me multiple times about her cancellation fee.

DISH has screwed us over with lies and no help. Countless hours on the phone chasing equipment and false charges. My father passed and they charged us a 400+ termination fee. No one knows anything when you call and it's so frustrating. They even charged my dead father's credit card. They intentionally hassle you until you give up. What a great thing to do to someone who lost someone.

If you are considering Dish's product. Please be aware of the automatic two-year term of the contract. Once you sign up, you must pay for it for two years, even if you dislike the service or pay a $500 fee. This term is set automatically upon signing up. We bought their product, disliked the quality and quantity of the available content and wished to cancel. The first time we called, they recommended that we put the service on hold for six months as we were "too new to cancel." Being on hold requires a monthly fee of approximately $18.

No integrity! Watch out for the 10.99 silver protection added to your account. They don't tell you about it, then they add it. If you are an automatically paying account and don't realize it, they will take advantage and add it. They give you a free trial, but don't tell you. You may not catch it for months. Sad! And then the team resolution team member was rude, mean, and condescending. They have no integrity. They would not even talk like he understood how I missed it, when my bill was paid automatically. They sure get their money on time, no questions asked or negotiated.

I am very upset. This last year has been so very difficult financially so have been putting my account on pause. I have been very ill with covid and rsv. I called in November to see what I could work out. The agent said he could put me back on pause. I haven't used my service for a very long time due to financial hardship as a single income with many challenges. When I called in the agent advised me he could pause another 9 months and I paid the amount he told me. I said, "So we are ok?" He told me I was OK.

They have taken away our favorites and have not replaced them with anything. Looks like we will end up with all sports and nothing else to watch. And locked into a service we want use. We’re not sports fans.

I just finished a half hour marathon with three different reps trying to figure out why I was being charged for service through 1/14/23 when I am scheduled to be disconnected on 1/5/23. I decided to cancel service at the beginning of December because 1) no access to the local ABC network even though they advertise that they provide this and I have had to listen to them whine about their contract with Cox five times now, 2) the satellite goes out every time it rains and 3) I get static in my pictures all the time.

Don’t waste your money. They charge you twice as much if you are an old customer but new customers only pay $100 a month. Haven’t been set up with this new equipment very long and have had constant problems.

I disconnected our Dish Network service secondary to its expensive monthly charge. I bundled our cable TV service with my internet service with another provider which led to a savings of $85. When I disconnected the service, I was told that my account would be charged $60 for early termination. I asked if I needed to return the equipment and he initially said yes, and then I told him that I was not at the location where the equipment was, and he checked something in his computer and then he said that I did not have to return any of the equipment or Dish Network boxes.

Raise prices yearly, then when you threaten to cancel they magically can offer you a lower rate. We finally disconnected and they make me pay to send them their equipment back. But not just the receiver...like want me to dismantle parts of the satellite dish and parts they affixed to my house. If they have so much equipment to recover then send a tech. Nope. Can't do that because they don't have techs because they can't retain employees because they are so horrible to their staff!

When Dish tells you there is a 24-month price guarantee what they really mean is 24 month contract for service. And after the 24 months my bill increased 42%. When I called to disconnect the loyalty team said they would take of twenty dollars a month for a year, but then I would be locked into another 24-month contract. What a racket. I cancelled my service and had to call twice to get the boxes to send back the equipment. Then they expected me to climb up on the roof to take the receiver off. I'm 66 years old and I'm not climbing on the roof. I called and asked when the technician would be out to retrieve their equipment and I was told that it was my responsibility. Thankfully my neighbor did it for me. I have been without Dish for a month now and I love streaming for half the cost on any device anywhere.

It is virtually impossible to get an account manager on the phone to discuss changes or anything administrative. Hold times are completely misrepresented. I was told 5 minutes and gave up after 40 minutes on hold. Negotiating with different channels is also problematic. No advance warning of losing channels. We lost ESPN/Disney a few weeks ago, lost NBC last year, and currently have lost ABC (still without). I received a 40% billing increase after losing ABC this month....That's what I wanted to discuss but cannot get anyone to speak with after over 10 attempts this week and hours of holding and getting calls disconnected. I will be leaving as it appears a lot of subscribers are when I looked into their numbers. It has to be linked to the service model they have which is beyond frustrating

DISH can't manage to keep access to ABC on one of the biggest college football days of the year???? This company really sucks! There is no excuse for any cable or network system not to maintain access to the major TV networks.

It seems certain times of the year Dish is always in a dispute with one network or another. This is always happening. Now it’s FOX. I’ve been with Dish for quite a few years and I’d hate to have to change providers. But this is getting ridiculous. It’s always during a time of year that coincides with either the NFL or the Braves. Makes you wonder.

One minute or less to get new service, on hold for 17 minutes to disconnect. At minute 9 the system hangs up on me, I call back, am told it's 14 minutes for the automated system. I call in for sales 1 minute. I ask to cancel they put me to customer service, 8 minutes this time. I speak to someone they transfer me to cancelation 14 more minutes. That rep, Fermin spends the next 30 min trying to sell me deals, starting at 10 a month..though with Fubo TV I save 80 a month for the exact same channels, ending as high as 60 a month. After feeling I have gone through a timeshare/car dealership presentation I was finally told for the low low price of $20 a return box I can finally be done with Dish. They initially said I needed 3..um no send me a bigger box, ok they could do 1. I found out the call center is in El Salvador not that it matters much, other than crappy service might be what you get from cheaper labor.

The reception is generally very good, but I am seeing commercials now that say they will credit my bill for weather related outages. I cannot find anywhere on their site to make my claim. I contacted customer service in writing over a month ago and have received nothing back. Recently we lost 2 of our local channels. If we tune to them there is a message that we need to contact the stations. I am not paying the stations. I am paying Dish. I would like to know if my bill will be credited for those channels. Nothing from them.

In October 2022, I suspended my service. I received a $126 credit. I request a refund. I was told that: 1. a refund wasn't allowed, 2. a refund will only be issued against credit card used for payment (payment was online bill pay via bank), 3. check will be mailed on the 19th, 4. check was mailed on November 1st & given associated check number, 5. check could take up to 16 days to arrive (hasn't arrived), 6. couldn't verify check number, and finally, 7. a refund will only be issued against credit card used for payment. I always had good technical service from Dish, but this reeks of desperation of a company fighting to stay afloat. Will not recommend Dish to anyone.

I been a customer with Dish Network since September. They had me on epay. I got charged 6 times from my bank account by dish so I called them twice in a roll to cancel the epay on my account which they supposed to cancel it. I received email saying it was canceled but they kept charging my checking account without my permission. They claim I was a month behind. I have receipts paying my bill at Walmart. I never missed a payment on my account 3 months of being a customer. I kept my end of the deal. I made my payments but Thanksgiving being a holiday dish network suspended my service by claiming I owe them $86.96 which I don't owe them anything. I made my payments in November. I don't recommend people being a dish customer because they don't appreciate your business. Dish is a fraudulent company. They need to be closed down for fraud.

There is an error that pops up at least three times every hour. Instructed us to reset the hopper but the service representative said they were working on a software problem. It’s been months now. The Joeys in each bedroom turn the TV off after five minutes, after 20 minutes, after an hour, etc. The service representative is always so happy to tell me that it will only shut off after four hours and to reboot Joey. I am so sick of this but I’ve already signed a contract for two years. The commercials on TV are false. You would think if they didn’t give us reliable service we could cancel the contract. I might look into that. Do not sign up with Dish. Do not do it. They take your money and they don’t give you good service. The service representative or technical assistance, don’t know what you’re talking about, don’t always speak good English and they just give Pat answers. Do not sign up with the service!

If I could rate something below a zero I would give that rating to Dish Network. They never mentioned to me that if I wanted to cancel their services it had to be within 24 hours. They told me I would get certain channels, which I never got. They told me the Joey 4 would be 4K, which they are not. A technician came to my house and was extremely rude with a bad attitude and refused to put the antenna where I wanted to have it and when I told him that I wanted him to run new cable lines he refused and said “I can’t do this, we are going to have to reschedule” and left.

We purchased a satellite package (tailgater) with two receivers. We were told by the salesperson on the phone that this system would be the best for our RV living full time and traveling. This was far from the truth! Every new state we are travel to we have to call Dish to set up a new location for stations and service. One of our receivers in the bedroom never connected and I called customer service about 5 time and not one person seemed to know how to help, saying it is my wires in the RV. We were told we could record up to 3 DVR shows and that was a lie, not only can we only record one show at a time but we have to watch that channel or else it won’t record (kinda defeats the purpose).

When I first moved to Aurora location, I had to get DISH because there were no cable options. The service was horrible, and the Internet would cut in an out while I was working remotely. When I originally secured the service, I was told it was month-to-month and there was no cancellation fee. As soon as Xfinity came to my area, I changed because of service issues. Dish continue to charge me for a couple months, and then when I disconnected, they charged me nearly $400 disconnect fee.

Been with Dish for over 7 years. When I wanted to cancel, they kept giving me the runaround. When I finally had enough, it was a bunch of misinformation that the prior reps were giving me. Cause in the end, I was screwed over. They burned a huge bridge, I completely lost my trust in them as everything was lies to string me along. I won't ever go back!!

I been a Dish subscriber for almost 10 years. I been fighting with their customer service for almost 2 years. The app is constantly dropping out and their Dish Hopper keeps (receiver) is constantly needing reset. Stay far away from this company unless you want to constantly argue with CS.

Dish Network are liars and thieves. I was quoted one price and my monthly cost is never the same. I can't get any straight answers from these liars. They have excuses for everything. Customer service reps are very rude. GO ELSEWHERE. DISH NETWORK ARE LIARS AND THIEVES.

I did a 2 year contract with them, at half term I relocated and got a another receiver for another room. My bill went from $75 dollars to $140 dollars a month. When my 2 year contract was over I paid off my total balance leaving it in $0. Now I'm getting collection calls saying I owe them $192 dollars for early termination fees. I spoke to a supervisor Ste to see what was going on. He says when I relocated the contract renewed, I told him I did not agree to this. He said plain and simple pay, pay, pay. Very disappointed at Dish and their employees. The worst customer service ever....

My main channel is ID 192. Watch it daily. DISH: We all know who Jonathan Lawson is! Colonial Penn insurance!! Too many commercials! DISH needs to contact the Rep who can delete these commercials because DISH customers hate them!!! I hear his voice and instantly get pissed! STOP! STOP!!!!

I am having Dish Internet in my Pidemont apartment since 2019. From last one and half year, Dish service has really gone down. Constant internet issue and it takes couple of days to resolve the issue. It got worst this time. No internet from last Tuesday (25th Oct 2022) to till today (29th Oct 2022) and ETA from Dish on this. No clear communication about an issue and its resolution. Really worst service experienced since now. It seems they don't care about customer.

Please do Not use Dish Network... our experience was Awful... from taking 3 visits out to set up... then raising and change prices over and over... to the WORST cancellation EVER... took almost a month to stop service and then they started piling up charges just to cancel... And kept Not listening at all and kept wanting me to re-establish services. I talked with a 3rd level manager in South Texas who out and out Lied to us and one month later, just found a charge on our credit card for $3.92 It took another full hour to get that resolved (if they even do what they said).... DO NOT GO WITH DISH NETWORK EVER!!!

Rates are high and penalty for termination is unfair. When I called to terminate service the agent held me on the phone for over 30 min trying to list all options why not to terminate service. I had to hang up the phone. It took them time to send me a box with shipping label. I sent them back their equipment but they kept writing me that they did not receive it. Total harassment. Terrible service.

DISH Network fraudulently copied signatures electronically captured from the documents accepting the equipment INTO A CONTRACT. We proved it because there was a mistake in the signature. That mistake was copied multiple times into the "Contract". Every signature in the contract had the same mistake in it. After several weeks of not having service and DISH not fixing the problem, we cancelled the service and they fraudulently deducted the funds out of my 95 year old mother's account. We disputed the payment, so DISH sent the bank a copy of the contract.

Do not work here or purchase their services. I worked at the Duquesne, PA location in 2022 for around 7 months. My time here was cut short due to incompetent operational managers lying to human resources about my work related injury. This company flat out sucks. You work long hours in which you have no say over, you work 365 days of the year meaning you work each and every holiday and the managers just don't care about you. It's all about how many work orders you can knock out to make them look better.

Having a problem with one my receivers that quit working in my bedroom. Said they can switch it out but could take up to ten days. Kinda stuck with them here in El Paso since Spectrum is the other alternative and they are worse than Dish and that says a lot.

Got Dish a little over a month ago. Now they remove most of the channels I wanted, and expect me to pay full price! Not getting the channels I wanted, so I should be able to cancel if I want to, with no penalty.

I got ready to watch the sports channels. But they were not "available". So were some others in the previous weeks. I feel DISH is very irresponsible for not informing clients of this lack of service.

Fox Sunday NFL game was in Spanish. Tonight I’m locked out. Automated message tells me we were canceled. Customer service rep says we’re working. Last tech removed our more modern equipment for older equipment that doesn’t work well. Can’t wait until our commitment is up!!!

Waited an hour to get through customer service to tech support. Once I got to a the tech support person they became very agitated and blamed me for the issue. The Dish tech started talking over me that it was my fault for the state I was located and hung up on me. I don’t think I was rude or nasty to the person, just asking questions to fix the issue. If I can change my dish network satellite on the motor home to Directv, I’m doing that. Bad customer service and support.

Every month I see a new charge on my bill. I'm sick of it!! DISH tells you all the things you want to hear. I get useless channels that would never watch. If I could give them a zero I would. What's sad is the other companies are just the same. When you live out in the Country and the only thing you can get is Dish or DIRECTV they got you by the balls.

We signed up for Dish under a 2 year contract. 6 months in I was put on social security. A fixed income. With the high inflation and now fixed income we had to make some cuts. We called dish to cancel with hopes they would wave the early cancelation fee of $360. They refused. All they cared about was making sure they get their money. We cancelled and will never use Dish Network again. They lost a 15 year loyal customer for life.

We were loyal Dish Network customers for many years, but we noticed that new customers were getting better more advanced equipment with lower rates. We spoke with their retention department and that if we wanted the most up to date equipment that we would be paying twice what we were paying at the time. So we elected to cancel our service. We asked them where we could drop off their equipment and they said since our equipment was so old that they did not want it returned to them, but we could take it to Best Buy and they would recycle the items. We did just that.

For the last several months, Dish has been doing more than necessary updates (refresh) during Prime Time viewing. Almost daily lately between 7-9 PM CT. It happens in the middle of a program or even when it's something I have recorded. Why can't these update be done at 2,3,4 AM when most people are asleep? It is most frustrating when you are in the middle of a program to have it go off.

To begin... My fiance had become frustrated with AT&T/DirecTV and I suggested Dish (since we live in the boonies, in my father's childhood home/rural Minnesota). When we reached out, the sales department gave us the 'full court press', so to speak; we were TOLD we wouldn't lose any channels, all would be the same, we would receive a $200 gift card, free install for two years, yada yada yada... Not a single thing proved true...

I was going to cancel Dish last month but was told that I would get a $25 credit every month for 2 years on my bill. I get my bill today and it was only $6 less than I was paying. So I called to get an explanation of why I was not getting $25 off my bill. I was told that I was getting $35 off the new promotion going on at this time. Thinking my bill would be $25 less each month I stuck with Dish for 2 more years. Beware of these false promises by Dish and ask exactly what the price they offer you is really what you are getting. If they had explained this and I would be saving a whopping $6 per month I would have for sure cancelled Dish. Don't trust what they tell you.

My 83 year old mother signed up with DISH 4 months ago. She was not aware of a 2 year contract or being cognitively challenged at this point in her life she did not understand or remember that should she cancel before the 2 years is up she will be charged $400. She lives in a rural area in NY and had lots of technical issues. When she would call for assistance she repeatedly spoke with technicians who she could not understand and they would try to walk her through fixing her issues. After a few attempts to fix her problem she got frustrated and cancelled her account.

We had been a long term customer who paid our bill promptly every month. Service was spotty - went out often. Sometimes with just a few raindrops. Prices increased exponentially as channel options decreased. Finaly straw was a 50.00 per month increase and a request for yet another two year contract. Cancelled service. Had to jump through hoops to get the boxes and labels to send equipment back. Finally received. We immediately boxed everything up and returned it.

The local telephone company is getting rid of their current TV provider. They are replacing it with DirecTV, thus we were looking at the Dish Network. We had also received an offer in the mail to obtain a $500 prepaid Mastercard if we signed up for Dish Network programming. Firstly, there is some confusion as to what equipment would be needed for a home with 3 TVs with DVR service. Their online tool only allows you to add the Hopper 2 with 3 TVs or less. The Hopper 2 only has 3 tuners and would not let you record and watch enough channels at once across 3 TVs. A Hopper 3 is needed as it has 16 tuners, allowing for more channels to be recorded and watched at the same time across three TVs. In order to add the Hopper 3, you need to say you have 4 to 6 TVs. If you say you have 4 TVs to add the Hopper a additional Joey unit for a TV you don't actually have is added to the tool, thus increasing the monthly bill.

After two years as a customer, with so called 'Top 200 channels' (many of which are listed as "off network"), received my bill with a $40 increase since my two year plan expired! WHAT? I called, put on hold, Rep could not offer anything other than reducing channels, transferred call where I was on hold 20+ minutes, called back, on hold 31+ minutes, this Rep tells me, "You have a build up of $600 in credits!" WHAT? Too late, why couldn't Rep #1 provide that information to save the customer? Rep #2 asked enough questions to be my best friend and learn everything she could about my new services, I repeatedly requested to simply cancel service and tell me what to do. After another 15 minutes, she finally was able to cancel service, but wait -- not until she asked if I had anything exciting to do this weekend. Geez.

I found out today that I've been getting charged for something I didn't order for 10 months. They say since I've been paid for it for so long I don't deserve to be reimbursed or credited for. Yes I must have ordered it on accident with my remote. I know how to use a remote. I think I would know if I accidentally ordered it. I don't even go into that area out with the remote to where you can do such a thing. I think that's pretty cheap. I guess that's what paperless Billings are so you don't know that they've been charging you for something and then they say they've been charging you so long getting away with it so they are not gonna do anything about it but give you one month's credit. $10. That's ridiculous.

I have been a Dish subscriber for many years. Over the past 6 months various channels would become pixelated at different times of the day. The volume would also go off. Recently I lost all sound on all channels. I call cs and went through their hoops and was finally told it would be 10 days before a tech could address my issue. This is unacceptable.

Customer Service is extremely poor, It is impossible to get any satisfaction from them, While some speak broken English and some speak good English none understand English. They refuse to help you in any way. They need to return to American based customer service so (as they put it) we’re on the same page and they have a CLUE what you are saying.

Dished problems keep getting worse. If you record certain programs to watch later and you want to fast forward sometime when you want to advance 1 minute it jumps 10 minuets then when you try and back up it goes back to the beginning. 2 years ago they told me it was a software issue and were working on it. They still have not resolved it. Another issue is you set times to all new programs many times it does not. Like This Old House and Ask This Old House. I have to add them manually because when you look at them they say the first time airing was like two days before but yet it was never on that day.

I went to change my method of payment for Autopay today and it automatically charged my account early. After speaking to people all the way up to a Senior Rep (supposedly), they tell me there is nothing they can do to stop payment. They blamed me for the incident when I did nothing at all. They talked over me and were very rude - all 3 people I talked to. Now I have to pay a fee with my bank to stop payment as the money won't be on there until normal autopay date. I have been a customer for 3 years. They are easily the worst cable provider in customer service and have absolutely no care for their customers.

After 23 years as a customer, I will absolutely never do business with anything even associated with Dish Network. About 1 1/2 years ago my Reciever DVR started acting up real bad, I called Dish Network and they had a repairman come and he replaced my broken equipment with the Hopper and Joey, little did I know that they were locking me into a 2-year contract for the new equipment. "NEVER EXPLAINED TO ME" so roll forward to a couple months ago I was able to upgrade my internet from 3mb to 100mb making streaming a real option. So I decided to call and Terminate my Services because I liked the streaming service better.

Dish TV was TERRIBLE. They came and setup my TV with the android box, hopper and joey, but because I live in a deadzone, I had terrible internet service. The 1st tech took 3 hours to setup my box and said my connection was extremely slow. He tried my master bedroom also. I told him my street has patches of one bar reception/signal. He had to reset my Dish unit. He said I could call and cancel my service if I don't like it. After he left, I had to reset my Dish unit multiple times. When I turn on my TV, I get my TV logo and then a black screen. Nothing works. Then after 1-3 minutes the TV turns on because it took that long to get the Android box running. The technician told me when he was installing that it still had a lot of glitches and I can cancel the service if I like over the phone.

I have been a loyal customer of Dish for over 15 years. Once streaming services became popular, I subscribed to several. I realized I hardly used my Dish anymore. When I called to disconnect, they talked me into their "smallest" package which brought it down to $80 a month. Fast forward several more years. I haven't watched more than 2 hours on my Dish in the past couple of years. I called today to cancel. Suddenly they miraculously had cheaper packages. I had to say no to the customer service person so many times, that I lost my temper. She kept harassing me. It took me 35 minutes to cancel my account. They weren't even going to come and remove the Dish from my roof. She told me that that would be a $50 charge. I was placed on hold multiple times.

After more than 15 years with DISH Network and no contract, in this day and age wanting to cancel my account. After, several times of calling and trying to cancel being kept on the line for 45 mins or more each time my husband had to step in. We just wanted to cancel our account that we didn't need anymore. With all the apps and every tv coming as a smart tv we finally decided to upgrade. I had been begging my husband for the last several years to finally make the jump. We already pay for several other streaming services and barely used the dish. Not only did our monthly amount skyrocket over the years for channels we never used. The only way we could get the few channels we used we had to purchase their package with the most channels. Then to be able to allow our children to watch on different tv's in the house we had to add joeys. Eventually, we didn't bother to ask for a lower price as that would stick us into a 2 year agreement.

DISH customer service retention "team" will tell you anything to retain a customer, even if the information they provide is not correct. DO NOT AGREE to anything over the phone with any customer service person before you know for a fact that the package they are offering is actually what you want. They will claim that what they are providing is what you requested and then require you to verbally agree to a "contract" even before you have an opportunity to find out if what they have said was true. So, basically, don't do business with these people -- they lie about everything, the package, the price, the ability to cancel, etc.

Xfinity/Comcast and DirecTV are able to make a deal with AT&T Sports for their subscribers to watch Colorado Rockies baseball. DISH is not able to negotiate with AT&T Sports to allow their subscribers access to baseball. Apparently they do not want to pay the fees that other network providers are able to pay. So disappointed in DISH!

Dish is terrible. I have been a customer for 10 yrs with nothing but problems. They were the only way we could have tv in our area. Called to have someone align my dish. No one can come for over a month. This has happened several times. Well now I'm buying a smart tv and will be canceling Dish!! Save your money. Don't go to Dish.

I had Dish Network for about two years and decided to cancel the service because of a need to save money. I called the number found on the Dish site and after ten minutes of money saving offers they canceled the service for me. The service was cancelled two days into a new month, so I asked them to send me a bill and I would pay after looking at the charges. The next day, I received an email bill for the $26 that the lady had quoted me, which included a $15 late fee. If I had not canceled, the total bill would have been due 15 days later. The service was good, but you pay for stopping the service.

I literally just switched from Spectrum to Dish to save money. Big mistake! I've had it for 1 whole week and have been having problems almost daily. I have the upgraded Hopper Plus and I'm constantly getting frozen images where it should be live TV. I'll try and fast forward or reverse and it just stays frozen. Then I'll switch channels back and forth - and it eventually gives me an error message saying "needs to synchronize." This has already happened 3X in 1 week! What a joke! Dish may be slightly less expensive, but you'll give up reliable TV service as a result. I'd recommend Spectrum.

Moved to MARYLAND in June Dish was offering a 300.00 Visa gift card with a two year contract. I signed up two months later no card, I called said I have to be a customer for six months before they will send it, it's now been 10 months still no visa card???? WHEN I did called they said it would be mailed. Now they are saying since I did not mention it I am not entitled to it which is WRONG because I double checked with them.

They go into your account and take money at random if you have auto pay with them. They treat customers with disrespect and close your account with outrageous bills. They don't care how you dispose their outdoor equipment. They send you to their retail outfit to charge you exorbitant fees to bring their property down.

FlexPack since 2012: $30+-$60.+. #NO CONTENT RESPONSIBILITY taken w/program suppliers or FCC rules: Major Chns. now fake/cheap Reality Shows; general decline +remainder are hi-profit Ad Chns. I pay for. COMMERCIAL LOAD/FCC allowed =high profit, overwhelming. #UNAUTHORIZED BILLING ADD-ONS, + "remove programming" faulty. #22k box died, lost bdrm tv, did not want reqd DVR at +10.mo. #CONNED INTO 24 MO. CONTRACT as "no option" w/ $210!! penalty. I no longer "Refer Friends", ####AVOID Dish/cable, SEE YouTube, Sling, etc. Don't pay for a whole buffet menu of junk food & ad sites you don't want just to get a few good bites. LD

I have only had Dish TV for 3 months. I have had to call at least 6 times to get help with one thing or another. They would spend an hour trying to get the problem resolved. Today, after an hour on the phone, I said I wanted a service person to come and fix this continuing issue. I was told it would be 6 days before a service person could get to my home. This is NOT service. I am, unfortunately, stuck with a contract or I would go to another service immediately.

I signed up for a 2 year package which ended a month ago and price rose by $50. I expected that and therefore called to see what they can do. They offered a flex program after asking me what channels I watch. The customer service rep advised me to sign up to it. A few days post signing the contract one channel was removed. When I called back they said this news channel was not included and I had to pay $10 more for it...and I said ok...Now another channel after 2 weeks was removed. I called again 3rd time and after 30 min was told that this channel also not included. Also told if I wanted this channel I needed to pay $6 a month until they reviewed the phone call I had originally. Gonna let the 2 weeks I still paid for and sign up with another cable provider. Never again.

We have been DISH users for nearly 10 years only because they are the only provider in our area. Not once during that time has the customer been first. They do not monitor the age of equipment and/or offer to replace before it dies. Our most current issue: primary box had fatal error meaning we can not record, pause, go back, go forward, can only watch prime time recordings from primary box, will have to re-enter all of our favorite recordings set up, and DISH will not expedite delivery of new box or provide a delivery date. The only positive I have to say about DISH is they have live chat so it is not necessary to speak to live person and listen to them read canned responses.

So, my parents got a contract in 2020, but both passed away within 3 weeks of each other about a year later. After the house was cleaned out, I (as their surviving son) was unable to find any equipment to return and was charged $500 even after writing them explaining the situation (I probably could have bought equivalent used gear on eBay for about $150, but the serial numbers would not have matched). If I could give ZERO stars, I would.

After almost 5 years with Dish we were forced to cancel due to ever increasing monthly cost. I cancelled on April 21st and was told at least three times I would receive a credit of $63.95 and NO FURTHER CHARGES would be taken from my auto pay through my bank account. Now they have deducted $75.11. Calls are recorded and I asked for a playback to verify what I was told. You have to get a subpoena to hear the recording!! DO NOT believe what they tell you. Warning!! This company is deceitful. I will NEVER do business with them again.

I had Dish for 3 years, 9 months. Best overall television experience. Easy to use and follow. I had to cancel following a death in family and fall that kept me from working. I paid auto pay each month. Because I canceled two months early on contract they still want to charge me 41.00 early termination fee. Make sure you are aware of what you are signing up for because they will not help at all.

DO NOT SIGN UP WITH DISH!!!! Since the minute I signed up I have had one problem after another. Too many to list here. I should have known when the guy who signed me up put my name wrong and then proceeded to tell me he couldn't change it. What the hell?? I have spoken to 10 people, multiple depts., hours on the phone and no one can get the wrong name off my acct. I finally got MY name added but this other name can't be removed. I am now told it's a joint acct.!!! This company is a nightmare!!!!

Guys please be extra careful with Jordan the person I talked to. He is extremely pressurizing to sign you into contract by providing limited information. It's 24 months contract. They hide the information. I was told multiple lies during my conversation with Jordan. He couldn't verify how long I have my account paid for. I was told I have prorated charges, early termination fee. So anything to change your mind. He will not stop till he gets what he wants. Lot of companies are going in that direction. Extreme pressure sales withholding information. Don't not let up and back down on your stand. Don't give your payment information. Don't sign up for anything right away with Dish as well as any other company in today's world.