DISH Network Reviews

I switched from DirecTV to Dish last year and now I lost the one channel that I watch all the time channel 22 which is CBS. I have not been able to watch any of my shows since the end of December and every time I talk to someone at the company I get the same response that there is nothing they can do about it because the cbs company wants too much money. It pisses me off that I am paying all this money and I can't watch my shows.

My husband and I purchased a house in Crystal River, FL. It was sold with 2 Dish Satellites on roof and a HDTV box in house. I did not want to use their services, so I contacted Dish. After being transferred to multiple Customer Service Reps – Who Only Wanted to sell me their Dish Service - I was given places, which recycle their Satellites. Dish Would Not come to our Property and remove their old satellites. We must go on our roof and remove their Dish Garbage – We would Never Use their Services!

I have been having Dish for years because of my parents, but I regret it.

A QA review of my chat with a CSR led DISH reaching out to me. I am a longtime good customer. My life was turned upside down by an instant stage 4 cancer diagnosis. I am pretty much confined to my home. When I got a COLA raise in January of 2020 of $23.00 the government then took away $150.00 worth of food stamps. The person who contacted me was able to work with me to keep my service (it's ALL I have besides wondering when my cancer re-activates). The personal concern and care are there-it's not just a big stone building. Humans with hearts work for Dish. Thank you Dish. Tears of gratitude and will ALWAYS recommend you.

The Dish Network is ok but customer service sucks. Every time you call them they never can do anything to fix the problem. Having problems with remote dying. All the idiots could say is change the batteries. You ain't suppose to change batteries 2-3 times a month. They say, "If you have more problems call us back." Why so I can get more aggravated by a bunch of foreign speaking people who you can't even speak to?

These people are thieves. Dont do it! They were unable to install dish at my house 31 days ago. Took my 158 dollar deposit and after waiting 7- 10 business days 3 times I am now told 7 business days again! If anyone else has experienced this issue please IM me. There are 12 of us now and we are moving forward with a class action lawsuit starting 2/10/20.

The Billing changes with NO NOTIFICATION, customer service are all foreigners, channels are repeated and storms interrupt services. Not worth the money. NONE OF THESE SERVICES ARE WORTH PAYING FOR ANYMORE.

I had, the operative word being “Had” here, an account with Dish Network. The programming didn’t work. After several calls for service, they tried to fix the problem and couldn’t. I Quit! They said you can’t quit! Dish then threatens to charge me for quitting. So they bill me for $480 dollars. I try to reason with them to no avail. I write the BBB, to no avail, I contact the Attorney General of California. No help.

When I came into the contract Dish carried FSSE and I could watch the Braves play. Last year they dropped Fox Sports and I missed nearly the whole season. Now I can’t get out of contract without paying 350.00 dollars. Thanks for nothing dish.

When I called Dish about their programs I wanted to make sure they had the Fox Sports networks namely Fox Sports Wisconsin for my local sports teams coverages. I was told, "Oh yes we have that for you." I went on to set an appointment for install. When the tech showed up I asked to have the dish itself not be out on the house but he insisted that that's the only way they do it, which is a lie. Once hooked up I ask him which station was Fox Sports Wisconsin, he told me they don't have that channel.... needless to say I was very mad.

So had over 2 weeks for DISH to set-up my installation. They were no shows with their 75 min notice for hours to days. Take notice, it's not a guarantee- just the first lie in their string of many lies. The "technician" (and I use that term lightly) finally showed up without his POLE!! He lied at first and said "DISH doesn't use poles. They mount it on your house". As he walked away, lying even further because he didn't want to move a 6 oz rock, he had said "where the line of sight is the dish would have to go here", then he says "well I don't even have a line of sight" when he was called out on his first lie that DISH doesn't use poles.

I’ve been a loyal Dish network customer network since 2013. I was going to cancel the service and switch to Internet TV because it was cheaper, but instead I stayed with the service. It’s Super Bowl Sunday and 15 minutes before the game I get complete signal loss. I have more than 50 people at my house and a ridiculous amount of food for a Super Bowl Sunday party. Multiple channels wouldn’t work and minutes before the game all my guests leave my house to watch the game someplace else because Dish Network had complete signal loss.

Looking at my bill I noticed that my bill went up almost 46 dollars. I called and they said the reason why they were charging was because "we ordered a pay per view event". According to them the event was ordered January 15th, which was a Wednesday. That day we were not even home. I called customer service again to tell them that it was not possible that that event was ordered because no one was home. How can we order an event if we were not even home. My husband doesn't know the account pin so how is that possible? The worst thing is that we are not even familiar with that show. That is not the type of programs that we watch. So we will have to pay for something that we didn't order.

Our dish service was ok but the prices kept going up and the basic programming was not good. I called toward the end of my contract to inquire about the price I could expect to pay to continue. They "couldn't tell me". Of course at the end of my contract the price doubled! I discontinued service at the end of my billing period and got hit with junk fees. Customer service person was beyond rude and condescending. They do not value. You as a customer at all.

You cannot cancel your service online but have to speak with a customer service rep who will be quite persistent in trying to keep you as a customer. Had to wait over 20 mins on the phone to get a customer service rep. Very fustrating experience. I canceled to go to Hulu as I do not need as many channels as they offer and the Flex pack did not have the channels do watch but Hulu does. Why can't a person cancel online?

Every few months my bill goes up 5 dollars, so sick of it!!! I don't get most of my local channels and in order to watch what I want I have to pay for a bunch of crap I don't watch! Most of their channels are infomercials!! This company does not care about their long time customers. All they care about is the $$$.

I originally got Dish 5 years ago and their leased equipment started failing. They said I needed to purchase Dish Protect to get no cost equipment exchanges or pay for new equipment. It's THEIR old equipment that I already pay a monthly lease fee! Cancelled service and they charged me an early termination fee and return equipment fee. Referred me to a contract I signed 22 months ago which I had a copy of. There is no language in the contract about termination fee or return equipment fee. I filed a complaint with the FCC.

If you like getting SCREWED / **!!! without a kiss then DISH is the company for you, if not stay clear of ANYTHING DISH!!!! I've been with this cable TV company for more than ten years, and this year my bill went from $65.00 a month to $131.00. When I called to question why?? I was told because you're getting?!?! The representative found the only change in my contact is the AMOUNT???. I expressed to her my disappointment ???? and anger. ????

THEIR CONTRACTS ARE MEANINGLESS - it will not lock in prices! The contract does not serve any purpose - there are more economical options out there...do your research. They are not ethical - contract has too many loopholes. As a consumer, the main reason you enter a contract so that you know what price you will have for the period you LOCK your services in the Dish. BUT - they will RAISE your rates by as much as $20.00/month without any notice. And when you spend time with a representative on the phone, they will inform you that 'there are two parts to the contract' and nothing will protect you from service price increases. BUT YOU ARE STILL LOCKED IN>!

DISH TV sells an inferior product. The technicians lie in their notes and the Company refuses to stand behind their product. Once they get you, you have to pay an expensive early termination penalty. It is worth the penalty to get away from them. Bad people working for a bad Company. Steer clear!

I was looking to change TV/Cable and Internet service. I told them what I was looking and the "specialist" told me he would help me find a "wonderful" deal. He gave me the deal for TV/Cable and I asked several times about internet. He said he would have to get through the TV/Cable service first then he could let me know about Internet. He asked to run my credit so I gave the ok. I had to inquire again about the COMPLETE services I was looking for and he then kept trying to push me into agreeing to the "deal."

Please listen to me. Don't sign up. They will tell you anything to sign you up and then they got you. The first call will be recorded. Any subsequent call where they tell you what you want to hear mysteriously disappears. They will continually take channels away without reducing the price accordingly. I am writing this to save you some aggravation. Don't go with Dish.

Hopper duo quit working, called Dish, they made appointment for next day. Didn't show up, made appointment for today & still hasn't shown up. They have blocked me on their app & Website. What they do is illegal. They have you over a barrel so they coerce you to keep you. AT&T was sued for 60,000,000.00 for this & slowing data down. They purchased T-mobile so heads up there. Never give ANY co. Permission to draw money from your bank account. If they withdraw from you, without your permission it's illegal, but will take you forever to get refund.

While Moving they applied charges even though I never had an installation service. Then they said my account was terminated in the process. Now I got to pay for the charges for a month that I didn’t even have service and early termination of $100.00 along with that. They harassed me with calls telling me They will be putting me in collections. All this when I did not even wish to cancel. But with all this now I do want to cancel. They are unprofessional. They don’t even appreciate their loyal customers. DO NOT GET A CONTRACT. THEY Will FIND A WAY TO SCREW YOU OVER. I’m very disappointed cause I wanted to set up in my new home and have everything working, But they don’t care about customers So I decided to write this review hoping other people don’t fall for their scams.

I was given a quote on a new receiver and the next day when the tech came he installed it and then he was talking to someone at their call center and the price was different than what I was quoted and he told the people he was talking to he had the same price quoted to me however every couple years the price goes up and just so happens it was on the day my receiver was installed. They wouldn't hold their end of the bargain as far as price quoted so I told the tech take the equipment. He said he couldn't and drove off then the Dish department told me if I cancel it will cost me 480.00 for service I may have had for a few minutes. So they lied about how much it would be and sent a tech to install the equipment then told me because he installed it their end of the contract was ok. How do these people sleep at night? I WILL NEVER RECOMMEND THEM TO ANYONE OR GO THROUGH THEM AGAIN. THEY DO BAD BUSINESS!!!

I originally signed up with Dish Net satellite with a bundle with HughesNet for internet. They came out and install the dish. But had to come back with a different Pole. I was to receive the internet installation the following Tuesday. I called because nobody came to install the internet. Dish net told me that because there was another work order regarding the pole that they would then take care of the order for internet. As time passed I still did not receive internet. I called them. Dish said they could not do anything about it because it had to be originally set up. And I was to call HughesNet. I called HughesNet and they knew nothing about me. So I might have reconsidered taking dish if I had known that I was not going to be bundled with internet service. So now my only option is to not get the special rate for bundling but to pay $20 additional each month for the internet service directly to HughesNet.

Our Dish service went out for no apparent reason and no warning. We called Customer Service. They said we would have to pay $100 to have a technician come out and look at it or pay a $15.00 fee to ship a new receiver that we would have to install ourselves, since THEIR receiver (that was 2 months old) decided to go out. We were shocked to hear that we had to pay for a problem on their end. If you read the blog on dish's website, you will see that this is a common occurrence and one I wish we had known about before we started using their service.

I signed up to Dish Network based on advertised channels and specific boxes I would be getting. After installation I realized the boxes I requested were not installed and channels being advertised are under negotiation. I asked out of the contract 1 hour in based off the false advertising. Dish representatives said they’d only let me out without a hefty fee if I could prove I specifically asked for that channel during the sales call. It’s advertised on their website as a channel they broadcast through services so why would I need to ask this. Apparently it’s okay to advertise channels (The CW) you have not broadcasted for over 4 months.

I have a triplex rental. I noticed that they had drilled holes in my brick to install their cable. There is now a crack from the hole all the way up to the window sill. Even the brick is cracked. Then I looked on the other side of the building and two more cables were installed by drilling. I WAS NEVER CALLED FOR PERMISSION TO DRILL THROUGH MY BRICK. I am a Realtor and very aware of what structural damage does to your value of property. If the other two drill holes on the other side decide to crack all the way up (they are 10 ft apart), I could very well have a whole section of brick wall fall out.

First thing I was on the phone over two hours. They hang up on me three times. I ask for a manager and he was very very rude. And he also hang up on me. Also they run my card three times and now it lock down for 24 hours. Thanks Dish. So if want a company that can't help their customers. Then this is the place.

I am extremely angry that I am still paying $13 a month for local channels when I am missing 50% of the locals in my area. We no longer have NBC and CW because Dish can't come to an agreement with our provider. This has been going on for 4 months. Most of the shows we watch are on NBC and CW. When I call, they offer a one-time $5 credit. What a joke. I figure I have paid Dish approximately $43,200 in the last 24 years and you offer a one-time $5 credit. Thanks, but no thanks. Make it right or lose a loyal customer.

I have had a horrible time with Dish Network for the last 3 months after I upgraded to the Super Joey. I know how to deal with them now. Ask for a Dish Network Tech not an independent one. The results were much better. He found 2 spots in the house where it wasn't hooked up right. I upgraded up to the Hopper 3 now and it works great. I didn't pay the $100 dollar upgrade fee because of all the problems I have had the last 3 months. Their customer service is the problem. They try to get you to upgrade for a fee. Why would I upgrade for a fee when the stuff I have now doesn't work. I tried to keep the swearing down over the phone but they just bring it out of you! I only gave them 3 stars because of all the hassle I had to go through to get them to make it right! So be like a dog with a bone and don't give up!

Very disappointing experience with a company who cares nothing about its customers. My husband has ALS and had a very difficult time, not only with the controls, but with the operation itself. It was very confusing and frustrating for him. He tried for a couple of week and became more and more frustrated. They didn’t care one iota. Still charged us $468 to disconnect. Not willing to talk about it at all. Hard lesson learned.

I was a previous Fish customer so I was well aware of auto billing after your trial services end or if you change any of the services then the 2 year deal goes back to normal changes. So when they put the services in I told them do add the trial services.... They said they can not do that because it comes as a bundle. Then I go to their website and select do not renew after trial has ended. Guess what. Nobody has any record of that.

So Dish takes down my local channels that I am paying for and wonder why I have the problem. I should go with the program and pay them whatever they want. If I could have giving you 0 stars I would have. Well dish I have canceled my internet and keep it up and TV will be next!!! JUST RUDE!!!!

I called Friday the 13, 2019 to cancel up coming installation. The lady assured me my card on file would not be charged. At 703 that night they took 153.34 off my card. I called. Immediately they apologised. Said I'd receive a refund in 7 days.... it's now the 29th and still no refund. They swear they sent one. I conference called them.with my bank. And my bank told them nothing from Dish was deposited on my card. Now they're saying it will take 5 to 7 business days for them to look into it then another 7 to 10 business days to start a new refund.

Dish came out to troubleshoot my connection and while here sold me a headset for $70. Seven weeks later the headset volume started cutting in and out. I called Dish who told me to contact I-Hip for service. I-Hip said they are NOT responsible for anything sold by DISH. I then called DISH again and they said this only has a 30-day warranty. What a rip-off. I am cancelling my DISH service which I have had for over 14 years! Their loss.

We signed up for Dish since they advertised their Dish Anywhere service as a great way to watch sports and your favorite programs while away from your home. We purchased a Firestick since the Dish Anywhere app is not available on Smart TVs and uploaded the app to the firestick. At first it worked but was very frustrating having to reauthorize, login with user name and password more than once, etc. This morning I wanted to watch the NFL playoff games and this time it wouldn't work at all. Dish tech support woman was rude and asked me why they transferred me to her since the App is "having issues and doesn't work".

I have had the most unsatisfactory experience with DISH Network. I have been a Dish customer for many years. 13 months ago, Dish contacted me and offered to upgrade the equipment. The new equipment was comprised of a hopper and 2 joeys to serve 3 TVs. The sales rep offered a discounted service at $34.01/mo for a period of 12 months and said that his system would not allow him to offer the promotion for a longer period. He also suggested that I call back in 12 months to get an automatic extension for an additional 12 months.

I have NEVER had Dish yet they have ran a credit check on me 6 times in 2019! How can you do that without my permission and why since I have never had any interaction with dish. This company must be crooked

Today 12/28/19 I called and cancelled the service. I got the usual runaround with various people winding up with Ramon. Back in November I got a big increase in my bill. At that time Rep said my 2 year contract had expired. I said cancel my service. Would have not cost anything. I can get local channels off the air and news off the internet. Transferred to a new rep to handle details and she said, "How about a flex pack with only the channels you want." She told me what they were and I said ok. New bill would be $67.03. What she didn't tell me was that I was signing another 2 year contract and that even though I was getting the channels I want I was going to get another 200 or junk channels that you have to surf through to see the channels you want to see. You can't get rid of them because by contract they have to put them in everybody's pack as Direct gets revenue from them. Thus the call today to cancel.

Dish Network representatives sell all the services without disclosing the following- if remote stops working, customer has to pay to get it replaced, if you get news channels like CNN before signing contractor then suddenly stops working so customer need to pay for adding that channel; upgrade to voice remote & boxes, the upgraded boxes will need customer to pay again for additional equipment so voice remote can work. So yes dish network will touch for money as you find all this of this after signing the contract.

I was a customer for 7 years. I was never auto pay or anything. Then out of nowhere DISH started charging my bank account. Then when you call they give you the run around and won't refund your money even while they say a refund has been processed.

We have been customers for 4 years and all was good until they got in to a conflict with Fox Sports over pricing. I then missed out on a half season of baseball and basketball. I looked for other alternatives so I can watch my teams. In the meantime my bill climbed roughly 40 dollars per month while not getting my sports. After months of waiting for DISH and Fox settling, I decided to change. When I went to cancel, I found I was being charged for 4 receivers, when I only had 3 TVs. That adds up to 250 dollars in charges. The agent then said I would be charged for not returning the extra receiver. That was another 50 dollars. I can't make a Joey myself, so I have to pay it. My recommendation is check your contract very closely before signing. This company definitely does not put customers first, and tried using the customer as leverage with the negotiations with FOX. Stay away!!!!

We switched to Dish TV in June 2019. One of our must channels was FOX Sports SW so we could watch the local NBA team. In July 2019 Dish quit airing that channel. We decided to wait and try the Dish experience. The DVR icons for recorded News stations were all the same. To differentiate between the various channels we recorded was difficult and frustrating. There was not a consistent table of contents for the recordings making the selection process even more difficult.

I ordered new Dish service for installation on 12/20/19. I was a DirecTV customer for 15 years and got tired of the less than adequate customer service as well as the continued price increases. Since cancelling Direct I installed an OTA Antenna which gives me local channels. When the Tech arrived I explained that and I could tell by the look on his face he saw that as an issue. I took him in the attic and showed him my connection at which time he told me for a 1 time $50.00 fee he could add a piece of equipment that would still allow me to get local stations. I said I'm already getting local stations, why would I want to pay $50.00? He then said he could poke holes in the ceilings and run new cable wires on the outside of the walls to hook up the receivers. I said "you're kidding right?"

We have been with Dish for 10 years and they cancelled our sports channels and we have not be able to view these for months. They now will charge us a $150 early cancellation fee due to getting rid of them. Not much loyalty after all these years. Their customer service used to be the best and they literately laughed at us last time we complained about not seeing the channels we paid for. Done with them.

Important information: If you would like to disconnect, they charge you for the return shipment (15$) and the service for un-mounting the actual dish off the roof or other, is not free. They will charge 150$ for a visit or they just leave it there, Never subscribe - it;s expensive and has hidden fees.

I was given the Old outdated equipment at installation. System didn't even work for the first week. Tech had to come back to exchange for the new updated equipment but didn't take the old with him. So now I have to pay to ship it to them. They didn't disclose that it would be sep bill for Earthlink and that I was paying a $50 activation fee which is apparently not included in the free installation. I asked several times if $169. would be my monthly bill and he said yes every time. The second you sign their contracts you are locked in. There is no grace period to decide if you like it. They don't tell you that either.

Dish Network sent a sales person out to my mom's home in Nebraska. My mom is 81 years old and spends the summers in NE and lives in Arizona in the winter. She had Directv before a DISH sales person came to her door. He told her he could save her money on her TV service. She explained that she lives in AZ in the winter and with Directv she would just call and pause service in NE and they would turn on her signal in AZ. In the spring she would call and do this again when she went back to NE. The salesman promised her this would not be an issue. My mom could do the same thing with Dish as she was doing with Directv but the price for service would be less and it would be locked for 2 years. She agreed to switch to Dish and contacted me so I could meet the Dish Network installer to install there equipment in her AZ home.

We have been a loyal customer for 14 years and we are being charged a cancellation fee. We called to downgrade our service since we no longer have children in our home. The service was changed and had issue with service so they sent a technician out to resolve issue? They needed to change the control box to get service resumed, since they did this there stating we upgraded or service when in fact the day before we called to downgrade????? This is a SCAM of all SCAMS!!!!!

I paid for a month and they shut my services off 2 weeks later. Said that I still owe money bc how their system works. They do this all the time. They told me I have to pay $56 to turn it back on so I would be paying for services I didn't have.

They've had me stay at my home 2 separate entire days this week. First day they show up missing equipment to do the installation so I have to reschedule. I reschedule 3 days later and they don't even show and call 6 hours after the appointment time and say they can't make it and reschedule again. It's hard to put into words without using foul language how annoyed and frustrated I am with this company. They just love screwing you around. I can't imagine how they treat existing customers if this is how they treat new customers ... HA!

Awful service, Service will go out or freeze with any off weather such as rain or snow. Bill will change prices from month to month. Very difficult to return equipment and they are charging me for equipment I mailed back. Just awful. Not to mention you will be on hold for an hour anytime you call. Don't do it. You have been warned.

Recently I changed from DirecTV to Dish with a brief stop at Comcast. Comcast TV format is annoying at best if you have enjoyed Sat TV stay away. That being said the Comcast internet in my area is leaps and bounds above the competition. So I kept it with the Dish net. Problem is the Hopper has trouble with wireless internet connections. Entirely to do with the on demand programming. It took four visits and a multitude of calls. I fixed it with zero help from dish.

I have had Comcast for years... LOVED IT! Now I HAVE to have Dish due to my HOA contract. The DVR is so user UNFRIENDLY. Difficult to interpret recording, stop recording, delete, make any changes, just a huge DRAG. And worse, when you try to fast forward (watching any sporting event) you can either go faster than the speed of light and just GUESS AS TO WHERE TO STOP it or SO SLOW you can’t wait for it!! This is the worst DVR... Plus I can never find anything on the guide! My Comcast allowed me just to SPEAK THE word into the remote, I HATE DISH and I am STUCK with it. Makes me nuts

I signed up for Dish in Sept 2019...my normal bill is $95. November bill was $143 and December bill $175. I am on paperless billing. Upon receiving the Dec bill notification I was truly alarmed. There were charges for sports events and On Demand that I know was not ordered by me. I feel that my account was hacked somehow. The customer service rep and his supervisor said there was nothing they could do, and refused to make it right. I don’t trust them now. I feel like there’s no end to the charges and i have no control over it. The supervisor was condescending and unhelpful, did not care. There are so many other programming choices out there. I can't wait to change service.

I have been a customer of Dish for 17 years. Today I called to remove Dish Protect from my account. Called 800-333DISH which is the number for Customer Service Center printed on the back of your Hopper red folder. Called that number four times. Each time I got someone with a horrible accent who told me I needed to be transferred to another number for help. Each time I was then actually transferred back to Dish's phone tree. I was told not to press a number when I was sent back to Dish's phone tree, but if you don't press a number it just keeps repeating itself, and you never get a human being. I finally called technical support because the wait time is always long on tech, but you eventually get a live human being.

I signed a contract with Dish Network back in August 2019. Upon signing up and was TOLD that if I select a higher package Top 200 then I would receive a $100 gift card. After being convinced by the salesperson on the phone I chose the Too 200 package in order to receive a $100 gift that was promised for selecting a more costly package. Here it is 4 months later and never received a gift card. I called to ask about this matter and was told that in order to receive the gift card once my service was installed I would receive an email with a form that I would then have to fill out and send back to Dish Network to receive the gift card.

I was duped into signing a contract after my Hopper 2 was found to be defective. I was promised that by upgrading to a Hopper 3 I would no longer experience the issues I was having. Sadly, 1 year later, I am STILL having the same issues. Dish has been completely unhelpful and Nick on the senior resource team, (who claimed he was the ultimate top person I could talk to) was refusing to resolve this in a manner that was acceptable to me. Sad that he is completely powerless to make an actual decision. Dish network should be ashamed of its business practices. JUST DON'T DO IT.

I called and spoke to Dish and was transferred to a manager on 12/4/2019. The manager started off the conversation rude and overbearing. I guess she was trying to secure the call and establish dominance. However, she came across nonempathic, dictative, insincere, and overall rude. DISH HAS TERRIBLE CUSTOMER SERVICE!! To end this call the manager hung up on me when I asked her name and agent number so I could file a complaint. I recommend you go back and listen to this call because that's real messed up if you allow a MANAGER to hang up on a customer for no reason!!!

They hide information. They pushed sales but don’t tell you the true about them, they sale HD Channel’s but they don’t said that not all Channel’s are HD, even recording their own conversation they still denied the fact. The technician came to my home with another person and one just was sitting on my sofa texting to somebody while the other was working, no respect at all. I couldn’t believe it. I call to cancel the service immediately the same day and they tell me that I have to pay $400.00 to do that. I report to Sarasota Chambers of Commerce and Consumer Report. Now we are waiting for the answer from from the Corporation.

I cannot create my online account. The service was installed on 11/18/19. Without being able to create my account I cannot access promised services. Dish’s Anywhere, Google Calendar, etc. I realize these are “FREE” services however they are a part of Dish’s selling points, and one of the reasons I changed from DirecTV to Dish. I have called multiple times to get this resolved and get the same response every time. “This only happens to a very few accounts and there is a work ticket on the issue. Engineering is working on it”.

GARBAGE, NEVER WORKS RIGHT. DO NOT BOTHER!!! The service stinks, and the company rep. tells you it is not them but your TV. My TV is a brand new one and is just fine. Get cable if you can, not Dish. I have ordered cable and got rid of Dish.

Dish performed a system upgrade mid 2017. This system upgrade rendered my cable boxes (leased equipment mind you) inoperable. After 6 months of weekly calls dish sent a tech out. The tech was at my home for 5 minutes, laughed and said "You need all new equipment because of our system upgrades." I said, "Ok let's make it happen." The new equipment fixed my inoperable service and they gave me 3 months worth of bill credit for all the inconvenience. All was good.

When I first got Dish it was a state fair special my roommate insisted we should do. They offered a reasonable price and many more channels. Plus I was sick of my past cable provider. So the price was a little more than discussed, not a big deal. The quality is great and easy to navigate through channels once you get the hang of it. The app needs a lot of work, constantly freezing and having to re boot cause it doesn't recognize the same t.v. I've been using.

I had Dishnetwork and have only had problems with their equipment, first off they installed refurbished equipment in my home and then had the nerve to try to charge me for coming out to troubleshoot said equipment, equipment was only 8 months old and had to constantly reboot the hopper 2 and the super joey to try to connect the receivers to them, which sometimes worked and sometimes did not, maybe doing this 2 to 3 times a day, after speaking to them they connected to my system and said everything checked out but continued to have problems and finally told them to cancel the service to which they now replied "oh we can replace the equipment at no cost to you", told them to stick it, now they want to charge me over $400.00 and even charge for me sending their own equipment back to them. Cold day in hell before I pay them anything else, stay away from these vampires!!

Just cancelled my service after 2 months of service. I prefer to pay the required $476 fee than to do business with a dishonest business. Dish Network sent me a mailer offering a $100 dollar Visa card to become a new customer. They said it would take 6 to 8 weeks for me to get the card. After talking to them two months later, their management called me a liar. They said that the offer had expired and I was not telling them the truth. They are a business that does false advertisement to get customers. This experience has been horrible and distressful to me and my family. Today is November 20th 2019 one week before Thanksgiving. Hope they can enjoy stealing our money. We will never do business with them again.

I sold my home in 2017. In closing, we included that new homeowners will keep the Dish equipment but will take over on pkg & costs. I called Dish to notify them of move & the agreement. Recently (October 2019), I realized all this time I've been charged $3k!! I called Dish, was told the charges were in me but verified my phone call to them cancelling my service!!? I was then told to take these homeowners to small claims if want my money back. Dish said they will send boxes to them to retrieve the equipment & shut off the service. But the empty boxes were instead sent to my new home address! So I called Dish again & they said, "Simple mistake. Don't worry about sending boxes back." Well, obviously not because today I was charged $752 00 in my checking account for non returned equipment!!!!!

We signed a two year agreement with DISH this summer and shortly after we learned they dropped one of the main channels we enjoy during with winter months. Altitude Sports provides live programming for the Denver Nuggets basketball team and Avalanche hockey team. I asked them to allow us to cancel our agreement and return to DirecTV where the games are broadcast. They told me I could cancel me contract but had to pay $420. Of course I thought this was unacceptable since I have no control over their programming and should not be asked to pay for their inability to provide what was agreed to.

Was lied to about a specific network I wanted. On installation I discovered it was not available to Dish. Call to cancel and was told they would get back to me within 24 hour. They didn't so I called them again. Now I'm told 3 to 5 business days. Dish reps have done nothing but lie to me.

I have been a Dish customer for many years. In May 2019, I sold a home and the buyer wanted to assume my Dish service. So, I called Dish and authorized the transfer. However, the buyer just set-up her own account instead of utilizing the transfer, put the old equipment in a closet and never told me. I just found out in November 2019 I have been charged for the service for the last six months. I also have Dish at my current home and both accounts were set-up on different payment methods. The buyer refuses to take responsibility and pay for the bill and Dish refuses to offer any credit, even though they were paid twice for service at one address. They are a horrible company and I will switch to Xfinity as soon as my $320 early termination fee (also bogus) expires.

We have been Dish customers for more than twenty years and each of those twenty years their service and value levels have dropped. It is disgusting to pay rent on a piece of equipment for years and years and never own it. We have paid for our receivers many times over but are still charged rental. We purchased one receiver and are still charged $7 per month just to be connected. Our package of programming keeps getting reduced with no reduction of costs. We have lost HBO, Showtime and FS19 for a time) and still are billed $162.00 per month. I would advise anyone to check every other option before becoming Dish victims.

So I called today to cancel my DISH subscription because of lost networks. After speaking with their rep she enticed me with a lower price, Updated equipment and apps to get my lost channels. Only catch was I had to re-commit for two years. I ended call (hung up on her) as I was at work and I couldnt hear her very well. I get home that evening and my local channels disappeared so I called back to resolve that issue and go forth with cancelling. He then tells me I already committed. Too bad so sad! Nothing he would do!

I called asking about my bill. The manager didn't want to go over my bill for the last year with me. They gave me a discount for a year and I only saw the discount for four months out of that year. When I asked about a contract that I thought I had, she said no. I did not have a contract. She then said, "I can cancel you right now." I just called to cancel my Dish completely and I was told I need to pay over $200 to cancel it since I have a contract. They would not waive it or lower it for me. I asked them how is it a manager can treat you horribly and tell you that you do not have a contract, but it seemed that Dish is ok with managers treating customers like this!!! I would never recommend Dish to anyone. They are happy to treat customers like dirt.

Deceptive advertising, poor customer service, misleading promises, predatory contracts and inability to keep valuable programming! There’s a reason they try to lock you into two years because they know you’ll want to leave within a few months. Do not do business with this horrible company

Well considering we live in Dallas and cannot watch our local basketball or hockey teams is a complete joke. I thought something like this could only happen in Indianapolis. What a joke!!! I will never ever use or recommend DISH.

I own a Samsung fridge (RF217) that stopped cooling one day. I called Samsung that lead me to Dish, the only service provider in my area. Dish misdiagnosed and misordered parts, taking 4 visits to complete. All the technicians and customer services reps were pleasant, but the complete service was a disaster. Paid $100 for an initial diagnosis that was not correct, and was told during the second appointment which prompted a third appointment. The tech during the second appointment told me, I don’t know how they would have screwed up this diagnosis.

My local ABC WLAJ was taken away. Then my Fox Sports channels were taken away. Here I am 8 months later, still waiting for results Dish promised.. I am disgusted with their lack of results.. Dish doesn’t care.

Dish fails to work deals with Fox Sports and others. You pay for a package and later channels are dropped but your rate paid for the package isn’t adjusted. This also happens with non sports channels such as movie channels. Review the channel guide.

I'm a disable veteran. When I went to Dish I was told I could bundle TV & wifi could save money. So I did the wifi was poor connect and I told them they need to get this out of my house, they would say let's try this. Nothing worked. Finally they told me it was too late and I had to pay a Cancel service fee. I told I've been saying take it out. I was told I never said the word cancel so I'll have to pay $400 plus I was told I needed 2 extenders at $200 a piece but they couldn't take them back. So just the wifi cost me $800. I put back in cableone.net never had a problem with them.

I signed up with Dish in June 2019. I was told I would receive a 100.00 gift card for signing up. That is a Lie! I called in August stating I would be receiving one in the next 2 to see weeks...wrong!!!! Called again & I was told my time had expired!! Really? Don't expect a rebate. It is a gimmick to get you to sign up!!

I still can not believe I am being billed monthly 10.00 for service, that is if their machinery breaks down, I won't get charged for them to come and fix their problem. I told them to get someone out here then because I do have problems but because they can do it over the phone will not and did not send anybody and this has been over a month. I am not a service tech and since I'm paying for them to come out I can't see the problem. Had to have them out twice when they set up my system and still problems!!!!

Dish lowered my bill.

They lured me into a 2 year contract. Price was good. Then virtually all Fox channels were removed. Some have come back. I complained and sent emails and asked for a few different things. They offered me "no early termination fee" so they charge you for all the channels and don't provide them. I still do not have Fox Sports Southwest. My favorite channel because they carry the Dallas Stars and Mavericks games. Terrible company that provides no options when they don't provide as advertised. No refund, reduction of price, just a no fee early termination which any other company would cover anyway.

Was a loyal customer of Dish for years. Every time my contract ran out, up went the price. When I noticed new customers were getting a better deal than the loyal old customers. I contacted Dish and they would say the cost were going up to them, no reason why new customers get a better price. The Dish service was not that good anyway. Every time a rain storm came over the house out went the tv. It would always say check your connections or something blocking the dish. Ya it was a cloud blocking the dish.

I cancelled my service and they did not enter it into their system and charged me bills that accumulated over 3 months and threatened me with collections if I did not pay so they got $317 from me even though when I cancelled my balance was $0. Terrible company to do business with and I was customer for 7 years prior to this.

Been a Dish subscriber for 7 years. The last 6 months seems it is all falling apart. World Series game 7 is on tonight but the Dish guide data says 3:30 AM tomorrow. Phoned Dish support and after an hour of talking to 3 incompetent reps, none could tell me what is wrong or what station the game is on. The latest Dish update is a nightmare. When you change stations a black bar goes across the top of the screen blocking part of the picture and does not go away for 7 or 8 seconds. (Tech Support says nothing I can do about it). The new Google voice search is a joke. Half my searches bring up YouTube videos instead what show or channel I am looking for. I lost the last half of the baseball season and HBO because of Dish disputes with the networks. This will be the last contract I will ever sign with them.

I signed up for Dish 23 months ago and counting the days to get out of my contract. Horrible experience. I could deal with them losing HBO. I didn’t appreciate them blaming insider bribes to the FCC for this debacle, but so goes their training. What really upset me is the one-sided contract. I signed up wanting HBO. I can no longer get HBO due to their failed negotiations. I’m bound to the 2yr contract and under no circumstances could I get out of it without a huge penalty. I’m sure their gang of lawyers have them legally protected but a sham to their customers.

I was a customer for many years and even told everyone what a great experience I had with them. That all changed when I moved earlier this year. I got the installation with (I thought) no problems. When I got my bill, I found out they charged me $40 for a surge protector I never ordered or received. I was told to send it back and then they would refund me. Great, but I never got one so I can't send the stupid thing back. It took multiple calls to resolve that issue. Then I figured out that they've been raising my rate from the one I agreed on several years ago without my knowledge or permission. $5 a month isn't much, but without discussing it with me it's bad form.

Dish Network is a flat out AWFUL company. My roommate are ordered service and I cancelled it because the reception was terrible and the programming was incredibly sub-standard. They billed me for a 250 disconnection fee. This has been going on for years. When I attempted to call them in an effort to resolve the debt (I was willing to pay for service fees - even if it was substandard) they refused to budge on the disconnection fee. And I might add that the so called service rep I had the misfortune to speak with is a demon spawned from hell and by far the WORST human being I have ever encountered. Worse still, after our unfortunate interaction she decided to play petty Betty and place a derogatory remark on my credit. I hope she burns in hell and and I would advise anybody to NEVER have any contact with Dish Network. They are truly the herpes of the communication world. DISGUSTING EXPERIENCE. I am upset that even have to give them one star because there are not enough negative stars to truly express the terrible experience I have had with them. AWFUL.

In early 2016 I signed on to Dish for TV services. My contract was for two years. After a little over a year I decided to terminate service to move to another network to bundle TV and phone services. I called Dish, the CSR told me that I should instead put my service on hold, it would only cost me $5.95 per mth and would help with finishing out my contract time. I was thankful for his idea and agreed to the $5.95 to finish out my service plan. Fast forward 8 months later, I call to cancel the service.

I have had to call Dish CS on multiple occasions on setup in the past month. They were unable to create an online account that was needed. 3 weeks later 6 calls and finally it was up. 2nd problem is what one CS rep tells you another will tell you something different (I have the transcripts). You need to be detached from reality to pay these people ANYTHING.

Be aware of signing up with Dish because the price will change in 6 months without letting you know. They want customers to sign up with auto pay so they don't know when the prices change. What a scam. When you tell them you want to cancel they make you pay an extra 25 dollars per month until the contract is done. They told us we had a set price and it changed and they won't give you any credit. Do not sign up!

I am a Dish customer for 20 years now. Since July 26th I have been dealing with a blackout of Dish Network vs Fox Regional Sports. I have been begging Dish Network to return Fox Sports Ohio and SportsTime Ohio but all I am getting is Fox Regional Sports is making unreasonable demands which means they are blaming Fox Regional for the blackout as Fox Regional Sports is blaming Dish for it. Well I think both are to blame for the blackout. Do not sign up with these clowns. Go to DirecTV. Dish is famous for lying to their customers. Stay away from these clowns.

We were lied to about what channels WE get where we get these channels we were supposed to get the satellite radio. We only get that in-house not anywhere else. You only get a few channels on your supposedly DISH Anywhere not what you get at home. Your company has no concern about what your needs are and we've called several times to complaint and all we had to do was finally closed it out and pay a ridiculous amount of disconnect fees and charges because of the contract. I would advise nobody to ever do this service and I

Why does every provider have to raise prices, and make such frequent changes without even letting the customer know? Dish with every storm also blacks out! This is just unacceptable to me and I don't understand it.

I made an appointment with Dish Network to reinstall my connection after their partner HughesNet cut it and then failed to deliver the high-speed Internet it had promised (that's another story). At any rate, Dish never showed, and then said they had no record of the appointment I definitely made. My advice -- after making an appointment with Dish, call them several times to confirm that they do in fact plan to honor the appointment. Terrible company, terrible customer service.

Chose Dish because our DirecTV service kept going up in price. Started off with installation that was less than adequate, forgetting receivers needed and ending up with the right one but a customer with a bigger order needed it so we ended up waiting an additional week for service in our home. Have had billing issues, including being charged for a pay per view event while no one was at home. Our current bill went from $93.00 to $164 in 5 months. We often don't have service in one of the bedrooms and requires unplugging everything to reset. Have had advertisements for their services pop up during programming. When I spoke with customer service, although polite, were of absolutely no help. The remote can be confusing to use. I would seriously do my homework before signing up with them.

Dish network gives you a fixed price for two yrs to join. It is bs. After 6 months your bill goes up $20 for insurance cause they don’t stand behind their own equipment. A tech after 6 months had to repl1ace our hopper. He said they don’t last over a yr usually, so you have no choice but pay the extra $20 a month.

Without notice, DISH canceled HBO last year and FOX this year. We did not find out until we tried to watch shows and football games on those stations. When we tried to get more information, the customer service representatives did not take responsibility for DISH's part in the dispute. A main reason we have cable is to watch football, and DISH has no timeline for when the service will resume. We canceled our service because the contract is null and void. DISH did not uphold their end of the contract.

Dish does not care about their customers. I chose Dish Network in order to watch OKC Thunder basketball games in Kansas City MO. The Dish rep found a package that offered the games. I really have no other need for cable. Now the season is here and Dish is in a disagreement with Fox Southwest and will not be airing any of the games. When I called to find some type of reconsolidation they told me I could spend $200 more for NBA access or cancel my subscription and pay $240. Dish did not try to work with me in any way. Dish does not care about their customers.

After being a Dish customer for years, the way they pay back at good customers is to lie them at the time of renewing new contract. I sign up for other 2 years contract with the "same package" I was currently having but I later realized they took local channels off so how is the "same package" then. When I call them to fix the issue, just got an stupid answer (12 dollars extra,12 dollars extra charge....). That's the way they run business with good customers that always pay on time.

Dish pushed out a software update that screwed up my system. After 50 minutes on the phone they agreed to send someone out three days later between 4:00 and 6:00. I left work early to meet my end. As I sat home I thought it weird I hadn't heard anything so checked online to see that they should be there between 6:15 and 7:00 but from experience I know that means they won't show up at all. I then called and was offered $10 off my bill for the three hours of my life lost. I've never dealt with a company that cared less about their customers. Oh, and did I mention that I didn't have the Big 10 network for a couple of weeks while they pressured them for concessions? Horrible horrible horrible.

If you live in Michigan don't go with Dish. You can't watch the Wings or Tigers. They have the channel blocked along with other channels. Money is more important than giving their customers what they want.

After being away a few months from our trailer in Washington State, we finally returned and try to set up our outdoor dish. What a pain it was dealing with customer support and tech folks. I contacted them as soon as we arrived at the RV site and couldn't get Dish Outdoors to work. All I kept getting was my Dish service was de-authorized and that's why I couldn't get Dish Outdoors to work. I went from customer service to tech service back and forth numerous times... I'm sure it was at least 7 times and got nowhere. They simply told me that my service was stopped, and then they finally just hung up on me.

I'm tired of turning on my tv to see the same movies playing and reruns on the shows. It's not worth the money consumers spend each month to watch the same crap every day and night. I think if this is happening I think our bills need to be cut in half. I have no pay channels, I have basic. My bill is 100 a month. Why is this allowed to happen? I'm thinking about dropping them.

I have had my Dish shut down for no reason multiple times, i receive errors due to bad weather when the sky is blue and clear, i have had 4 technicians come to my home in less that a six month period, they have given multiple excuses why I am having the issues I am; however nothing is resolved. I just had my 5th technician out on 10/5 who found nothing wrong and today, 10/7 my TV just went black for no reason and i had to yet again, reset my hopper. When i called customer service they were not helpful nor could they tell me who the supervisor i talked to, two times ago, contacted to escalate my issues.

I was told by Dish I would get all my local sports so I canceled my other service. Now that I have it I don’t get my local sports channel. They said I can cancel the service, but it would cost me 480.00. BAD CHOICE!

I reached out to Dish and informed them we would like to cancel the extra equipment since we don’t use it and the customer service rep informed me "It would actually go down by $15. Just so you're aware, When you make changes to equipment it does require a new 2 year contract." I shouldn’t need to sign a new 2 year contract. I’ve been paying 15 extra bucks for something we don’t even use.

I knew they had a contract for 24 months, what I didn't know was on how bad the standard transition non HD channels were. So, I called next day for help but they couldn't and recommended the local channels for additional $12.00 that only fixed few channels, talking to many of their agents they recommended the next package as you know more money. Unhappy with the many phone calls and poor quality channels I decided to cancel after services 7 days of service for $512. This company robbed me $512.00 for a service that they did not deliver. Do not ever get a service from this company. Does not deserve even one star.

I've had DISH since 2000 and have had very few problems with them or their products. I recently had the 722 Receiver and had only one problem with it. This problem was corrected immediately over the phone. While I was on the phone, the Dish representative stated in order to get a few more channels, I needed to crossover to the Hopper and a Joey. YUCK !!! I've had to call Tech Support more than 5 times since getting these receivers. Wished I had my 722 receiver back again. Overall, I do like DISH, just not this latest receivers.

They charged me for an account that was never turned on and refused to refund the fees. Then when I complained, they charged me another $500 to cancel the account that was never turned on. Complete **. I'll never do business with them again. Cancelling my other Dish account and selling my Dish stock today.

I switched to dish from Directv a year ago. Recently, Dish dropped Fox and WWOR out of New York. Channels that I watch regularly. There was no warning, the channels are not back, and they blame the networks. Fact is I pay dish for a service, they did not fulfill that service so I am cancelling. They still are charging me $260 in cancelation fees. Also, I’ve been calling for a week to cancel and could not get through due to all the other people as frustrated as I am, yet they won’t backdate my cancellation. Additionally, their dish Anywhere app that is supposed to let you watch shows from your ever remotely, does not work consistently. It drops connection every time randomly. Called 5 times about that, they never did anything to address it. Unless you download the program first, the app is useless. Throw in that I’m tired of cleaning my Dish when it snows, and no reception when storms are in the area, I am done.

Dish Network is famous for dropping channels and it only affects us. They are poor negotiators and we pay for it. I watch sports exclusively on Fox channels and have not had Fox sports channels for some time now because they took them away while I’m still paying for the package I signed a contract for. When I called to have my contract terminated due to their breach of contract I was denied but still expected to pay. Horrible customer service. They offered me $5 credit for my troubles which I refused and suggested they put that $5 where the sun doesn’t shine. I’ve had it with them and will be switching providers as soon as I can. Also I’d like to share that I recently had service disruptions and it took 4 different technicians on the fourth day to properly diagnose and all that needed to be done was replacing a cable which took an hour. My service was down for a week.

Not happy with DISH stopping Fox. Regardless of the battle between you both, you should not take it out on the customer. YOU control that. Therefore, YOU are to blame. Off to DirectV I go in one month if this is not resolved by next week.

Make sure you stay behind the service Tech while the cable & box are being installed. You pay for what you get "Type of Work". We just got the service installed on Oct 02, 2019. This is the way the so called Tech left the box & cables. This is a $49.00 job. Are you kidding me!!!!

What Dish did to new subscriber is a Robbery. It is a disgrace. It is scary, beware! Do not give them the credit card number. They are deceiving. I am a new subscriber. I called Dish to check the information. The lady told me if I don’t give her the credit Card, next time I have repeat the whole thing again. I am very busy, in order to save my time. I gave her the credit card number. At the end, I could not find the right internet and phone to go with. So I told her: “please avoid my credit card number, I need to double check before I make decision, please be sure, I don’t have time to call Dish again for a re-fund. It is going to take 2, 3 hours at least if it happens. She said “no worries, I void it, you will not charge anything.”

The company at least gave a $35 credit to our account for not having the channels to which we subscribe. They are working on a resolution to the channel lineup and hopefully soon.

I recently cancelled my service due to constant service outages after being a loyal customer for over 10 years. Dish asked me to take down all my equipment, box it up, and ship it back on my own. I finally got it done today after calling customer service for instructions. Now 12 hours later I get an email from them saying they are going to charge me 399 dollars because I haven't shipped it back yet!!!

Just called DISH to come get my satellite receiver from my house, and they told me to just dump it in the garbage. Hardly a "green" business practice. AND...my dad's box was WAY obsolete, but they didn't call us. We had to call them to report issues. Then when they did come, they did the minimum with their old tangle of wires and plugged in his landline which stopped his dial tone and required a call to another technician. Not very impressed.

We dropped DIRECTTV after multiple billing errors via AT&T, plus the horrid foreign based tech service. We received multiple promotional offers from DISH Network and finally subscribed to an offer. The sales agent promised access to various Fox Sports channels in the Southwest and Midwest USA. The access to our favorite teams are typically only on Fox. We switched service providers again. To do this, we had to pay a $300.00++ early termination fee, despite sales staff promises of access over the length of their "legalese" confusing contract. Never again will anything relating to DISH Network be subscribed by me and many previous subscribers in our region. As the saying goes,"Promise anything to make a sale."

We've been a long time Dish Network customer (almost 20 years) and over the last few years their contract disputes w/ local networks and losing channels to service issues, we are fed up. Last straw was today. Found out they no longer carry NBC Sports Chicago. This is the only channel besides our local channels, which we now have an OTA, we watch religiously. Their customer service wait times are absolutely horrendous and on top of that, it's outsourced overseas. Constantly get the run around when trying to resolve connectivity issues. Come to find out, after several phone calls, there is a known issue w/the Hopper and Joey. We are done!!! Goodbye and good riddance Dish!!!

When we signed up for Dish they offered all the channels we wanted, made the agreement for 2 years then after a year they drop four channels but our price didn't drop. I called to speak to them about cancelling, I have to pay $100 to cancel even though they don't offer what I signed up for. I am sick of these companies, I paid the money and will go with YouTube TV. CUT THE CORD and save money.

If you are thinking of changing to Dish Network, BEWARE! After 35+ yrs with DirecTV we changed over to Dish Network and within only 3 months of being a new customer, new 2 yr CONTRACT, DISH started REMOVING our LOCAL CHANNELS! First it was CBS & it took 3 months before turning it back on! Within 2 weeks, DISH HAS NOW REMOVED FOX!!!! We live in a rural area in Georgia & ANTENNAS do NOT WORK!

Been Dish customer for over 15 years. This past year has been very trying dealing with them. Our service has been getting very bad, we have had several servicemen out with no solution to our problems. Reception has been very bad lately so we called and normally they would responded immediately but now we have been getting the runaround. Keep being handed from one person to another, the last call which was on 10/1/19 we talked to 5 different people with a solution of sending another serviceman out but not until 10/9. Meanwhile we are still having issues and if this service is not fixed we will have to look at leaving after what had been great until this last couple of years.

We have been with Dish network for over 14 years. Our monthly expense is well over 200.00 per month for TV and internet. This is not the first time they have lost channels (HBO for over a year). I called and requested to negotiate my contract with them and they offered me $5.00 and hung up on me when I told them this was unacceptable. I then call back and got to someone by going through the department that cancels dish. They did give us 50.00 off our bill this month. If they lose fox news I will move providers immediately. Not only have they lost Fox but they have alienated two of the largest markets in the US by losing the Texas Rangers on Fox SW and have never been able to negotiate a deal with the Houston Astros.

Dish has again dropped channels from my service due to some irresponsible disputes with several channels. Just because they have unreasonable demands does NOT give them the right to pass this off onto the customers. I will be switching back to my local cable company and suggest all people that have DISH do the same.

So I pay good money for my Dish, and I use the Dish app when need be. So, last night after an hour of it lagging and skipping, it froze. I re-downloaded it four times since then. It has been way “signing in” since 12:30 am last night. It’s now 5 o’clock the next day. And what’s even more ridiculous is that the Dish anywhere app has reviews saying the SAME thing since 2011!!! This is **. You’re trash. I’m switching to DirecTV. Where lagging doesn’t exists.

I would never recommend Dish. This billion dollar c.o. treats you like dirt when they don't provide the channels that their reps tell you that you'd get. Then they hammer you with fees to cancel service they don't provide. They had the nerve to tell me to use a free t.v antenna while they still charge me full rate. I would Avoid doing business with this company.

I have been a Dish subscriber for many years and the programming has gone downhill. The last several years they have eliminated networks they claim are overcharging them, yet they continue to charge customers like myself full price for a worse product. I’m in Houston, Texas and they refuse to bring in Houston Astro games. Hell, I would gladly pay more to see those games. Most recently, they have cut all Fox Sports programming. NFL Football has just begun and no local fox channel is available to watch the weekly games? If you want shopping networks & reruns this is your provider. I’m done with them, I’m moving on.... Dish flat out sucks.

I signed a 2 year contract with Dish TV. First I lose CBS (which has now returned) then I lose Fox Sports AZ and finally Fox Network and Big Ten sports channel. I called to request that my contact be cancelled so I can go back to cable. They said I was responsible for the contact even though they have not lived up to their agreement. If I could give them a negative rating I would. DO NOT SUBSCRIBE TO DISH NETWORK they do NOT keep their end of the bargain.

We received a brochure for DISH that offered "$200 gift card" and "installation as soon as tomorrow". We were looking to switch from DirecTV due to ongoing disputes DirecTV is having with local channels. Dish could not honor the gift card due to sales rep unable to get it to work on her computer so we opted to move forward anyway. They then informed us that install would be 2 weeks out. Of course this was frustrating but again we opted to move forward. Two weeks later we waited all day for installation worker to show up and then get a call at 4:30pm that he will not be able to show up and need to reschedule 3 weeks out because a technician called out sick. At that point we opted to cancel as this is obviously not a company I want to do business with. Beware they company can sell promote services and great product but will not follow through with those promotions or services.

I signed a two year contract with Dish Network based on two deciding factors, price and channel selection. While price was somewhat important in my decision, even more important was the channel lineup that was offered. I wanted local and sports channels, and signed up for a sports channel package. Less than two months into my service, Dish dropped both the local CBS and Fox stations. In addition they dropped a major portion of my sports programming. No compensation for lost programming will be given or considered. This seems to be SOP for Dish. Be aware that what you contract for may not be what you get.

The service that Dish network provide is spotty and overpriced. In order to cancel your service with Dish Network they tack on extra fees as well. Making the process no matter how long you were with them unbearable. It is horrible for the consumer to go through the process and pay the extra fees. Thus trapping consumers. A consumer should work with a company because they enjoy working with networks, Dish on the other hand does not care about the consumer rather how they can keep you attached to their company by adding on extra costs. They should really rethink their strategy to get more customers then push them away. Horrible service, customer service, and pricing.

I have had Dish for many years and they have gone downhill. We no longer can get HBO. They said we would have to go elsewhere so we did. Now we do not have FOX or the big ten and when I try to call they will not take any calls from existing customers only on the sales side and they won't help either. I'm Canceling our service and cant even tell them. My advice do not go with Dish. They take your money and have no desire to keep you happy or even your phone call to discuss it.

I'm tired of losing channels that I signed up for. Removing Fox Sports channels from a sports PKG. I signed up for this package because of the channels. Now they are not available. Worthless. Maybe I can watch 1 of the 20 shopping channels that are clogging up the guide. I would probably pay more for the damn channels. I just want what I signed up for.

I liked their product but they raised the rates every 3-6 months. I'd call and we would work something out for years but finally they wouldn't compromise so we quit. Then they wouldn't come get their equipment nor remove the satellite dish. It was held in place with bags of very hard concrete, too heavy to move, too big to bury. Some workmen cut the post off but I still have to mow around the hump of concrete. Don't have anything to do with Dish. Get a internet streaming device, no monthly fee.

Dish cut access to FSN, FS1, FS2, and BTN all in the middle of baseball and football season. They blame the cut to “fox’s ridiculous demand to increase prices’’. However, dish continued to charge me the same rate, when they eliminated half the channels I watch on a regular basis. So you tell me who the greedy ones are in this situation..

Dish Network is nothing but a rip-off company. They are terrible, awful, disgusting, money-grubbing bottom feeders. I paid my bill before transferring services to a new location. A week later, they cut-off my services for nothing. Dish Network adds hidden fees without your knowledge. They are worse than Comcast! I will never ever do business with them again!!!! AVOID THIS RIP-OFF COMPANY FULL OF LIARS!!

I started with Dish Network in March. Since then, I have received two attempts to tack on charges. Dish refers to them as "Roll On" charges. The free services they offer as an incentive will AUTOMATICALLY begin showing up in your bill if you don't contact them. They should be sending out an email with an "Opt in" feature to extend the service at a monthly charge. At minimum, they should have an option to "Opt out". But Dish Network knows that making it easy for the consumer will result in low renewal rates. So, they simply tack it onto your bill hoping no one notices or doesn't have the time to go online and have it reversed.

Had a promotion code received in mail. They didnt accept and had no record they sent us the code. Dont go with satellite. Go with Hulu or something similar. Way better as far as costs go. Satellite providers need to control costs and give you more options. Contracts are too long.

My family just got Dish Network service about 2 months ago. We was happy for a couple of weeks then we experience error 021 and 019 SMARTCARD. First problem we had was about 2 weeks ago and called in and tech was able to walk us through to fix error 021 smartcard and we was all good until today 9/22/19. 2 weeks later we turn on Tv and another error with smartcard 019. Called back in to get help with tech and this time they tell me that they have to send out a tech to my property to fix the problem. Then they tell me it will be 10/9/19 until they can get a tech to my property. I was very disappointed.

All we needed to do was change our method of payment. Dish's website wasn't working so I called. It took 1.5 hours for someone to answer and when he did, he told me I could make changes like that online. I told him their website wasn't working and he hung up. I'm done with Dish.

I had a new roof put on my house Sept. 9th, requested a technician come out at my expense, to reinstall the satellite. I was informed it would be 2 weeks, 9/23, and I would have to pay for service in advance. Totally unacceptable. I was able to get another provider within that length of time. I received packaging to return receiver, etc. and, am having to pay for out of pocket, for UPS to pick up package. We are senior citizens and cannot drive all over Memphis looking for a UPS store. DISH customer service did not want, or, appear to try to solve our problem at all. I might add: the wood under the roof shingles had decayed where satellite was installed. That, too, had to be replaced, at our expense. Totally do not recommend DISH.

I've had Dish for a little over 3 years after switching from DirecTV because dish was cheaper and my neighborhood didn't have quality cable or internet fast enough to stream reliably. Finally they upgraded my neighborhood to fiber optic internet. I couldn't wait to switch. While Dish was a much cheaper option than DirecTV the equipment was not as good. There was a lag between remote command input and acceptance on the tv. Shows would randomly decide to stop recording and I would have to set a new series recording. They did a poor job of labeling episodes as new or reruns so I would have to filter through my DVR to try and figure out what episodes I had and hadn't seen.

Have had continual issues since we have have their service. Will be fixed briefly then issue reoccurs. Customer service reps continually say "it's fixed now so there's nothing else we can do". Don't buy.

I have been waiting for over a month to have services moved from my old house to my new house. Technician shows up today. Doesn't have all the parts to hook my service up at the new house and they cannot come back for another month due to lack of technicians. Dish TV is the worst. 0 Stars.

I was supposed to be charged 24.99 a month for the first year. That’s what my first payment was. After the first year increase to 48.99. This never happened. The first payment after the initial hookup went to $83.00 a month. They never followed the contract price. I could get no help from their office or customer service. I had paper billing. I would get one bill then no more. Got email with late charges. Every other month I had to call and request paper bills over and over. I have been charged over $117.00 a month for this crap. They only charge $59.00 for the package above mine! I have had it. They think CenturyLink's civil suit was huge just wait!!! I am done with Dish TV!!!

After five years of Dish, I decided to go with streaming my live tv since I had the internet speed to do it. I cancelled my subscription and packed up everything and sent it back. It was all in one box. They then billed me for the hopper at 357 dollars. I called and discussed with them that I had packed everything in the box and that if they had anything from me then they have the hopper. They asked me for tracking number and reminded them that they created the label so they had it. They refused to credit me for sending the hopper.

I have had Dish since I moved up here in the northern panhandle of Florida since round 2004 and have been a faithful good paying customer and am still currently with them fighting with them to get my local channels and local weather out of Panama City restored. I have been receiving them from Panama City since I signed my original first agreement. They did this same thing to me back in 2017. I had to file a complaint with the FCC in order to get them back then and I am now fighting the fight once again. Back in 2017 the guy that helped me in corporate was nice. He was the only one not to imply I was a liar because I had plenty in my DVR recorded and SAVED with the Panama stations when Dish techs on the phone kept insisting I NEVER HAD LOCALS from my state that I live in. Well same thing happened again. Only problem is they tell me that my county is not in the 2019 Nielsen DMA maps and I have looked it up and screenshot it.

Dish Network needs to HIRE MORE PEOPLE!!! I have had to call in multiple times for simple service requests (just to change my address and make an appointment for a service tech to set up my service at my new address), been given the total run-around by multiple agents (just transferring me back to the same automated system over and over again), and wait times to finally take to a real person of over FIFTEEN MINUTES ON HOLD. I'm tempted to cancel Dish altogether. I doubt that DirecTV is any better, though. These big corporations seem to care nothing for their customers, apparently overworked employees, or anyone except maybe their shareholders. Getting really tired of this. What the heck ever happened to good customer service in America?!

I was a huge fan of Dish. It is not the cheapest in my area so I actually paid more to have Dish as my provider. I did this because I loved the hopper and more importantly I loved the voice search feature on the remote. For handicapped people this was a lifesaver. Then, I had 3 DVRs die in a year and a half. I had problems with my signal. This had not happened before. This was new.

Dish is the worst company I’ve ever worked with. The technician was supposed to come setup our cable for us today at our new house. He never came to our house. When we called they said he did and said they couldn’t provide any service because of our trees.... Uh we don’t have any trees. Then they said that he canceled our account, the technician. Never use DISH. They are the biggest piece of ** company I’ve ever spoken with.

I purchased a 50 lcd tv 7 months ago and left side of screen is dark (Found out it has a bad lcd panel. Their tvs seem to have this issue.). I call Dish company that Samsung setup on 9-6-19. I called on 9-5-09 early morning to verify that my service call for 9-6-19 was scheduled. IAN at DISH CONFIRMED THIS. We waited until 7:00 pm then called dish company. After 30 minutes or more they first said the service call was not yet scheduled. I then told them I confirmed service with IAN on 9-5-19, then another 15 to 20 minutes later they told me IAN overbooked service calls. They never showed or call us to inform us with any status. This is horrible customer service, and terrible product support for Samsung lcd tvs. As a customer you should not be fooled by a nice picture, (SAMSUNG TVs ARE PROBLEM TVs) LG tvs the inventor of the OLEDTV is a much better buy and they stand behind their product and have a professional service network.

We scheduled an upgrade for today. The technician's name was Scott. He did the upgrade, but when he left he stoled our 2 sons' Xbox cords. He should've even touched their Xboxes. We called Dish and got the runaround. The technician is a liar and a thief. The cords on the Xboxes when Scott came in the and were gone when he left our.

I would not recommend this service to my worst enemy.. I keep losing my signal and the technicians are great but the cable service sucks. I plan on getting a Fire Stick and getting rid of this junk. I am tired of calling customer service every two days because my service goes out and not only that if I am recording two shows at the same time I have to watch one of them. In my opinion, Dish TV needs to become a thing of the past.

Today, because of an error in my last scheduled appointment In was getting an install. Dish called me yesterday to remind me it's between 12-5pm. They called me five times in the morning reminding me of the appointment, and the time...chatting it to 2:45 was the last I heard from them. I waited until 5:30 and no call and no show. When I called they told me he couldn't make it so they scheduled it again in three weeks. What??? You make an error and I have to wait three weeks. I can't believe it. They find not budge. I'm thinking Roku is the right path. If I do not get a return call from them. I'm done.

Dish will shut my services off for $12.65 past due! That is, unless I will agree to a $15 extension. I have already paid them $150 this month. I live on Disability and by the middle of the month, I am broke! I guess the moral of this is, if you live on a fixed income, don't signup with Dish!

After being a customer with DISH network for almost 10 years I came to realization that they are the most dishonest company I have ever dealt with. I was promised a $30 per month promo for a one year commitment. Not only they never honored the promotion but they told me that I was tied up to a 24 months commitment with the same monthly charge I was already paying in a month to month basis and after I canceled my services they said that I need to pay a $240 early termination fee and pay to ship their outdated piece of junk, equipments, what a scam. One star is too many for DISH network.

We have truly enjoyed the voice feature on the remote. It beat using the guide. Now DISH decided to continue using it you must sign the agreement with Google Assistant or disable the feature. Was told I could text what I’m looking for or use the guide. I know there is a lot of cool features but I don’t want to be forced to sign any agreements to CONTINUE to use a feature I was promised when I contracted with them. They have taken away my right to choose. They should have thought about all those customers that simply want to watch tv with the luxury of asking the remote to change a channel. DISH should have given me the choice to continue using voice as is or allow google into my home. VERY DISAPPOINTED looks like an antenna may be in my future.

DISH decided to use Google voice recognition tool to replace its existing one. This was done WITHOUT alerting customers or explaining why. Instead, DISH sent a software update. To use the voice recognition, customers are required to AGREE to allow Google to use the data it collects with other businesses and affiliates or you will NOT be able to use the tool. There is NO "opt out" option. After all what we have been through in this country with companies' illegal use of data they collect, you would think DISH would understand that this is outrageous.

Do not get Dish Network. They tell you lies to get you as customer. Tv signal goes out. They don’t send a bill. Next thing you know your service is disconnect. Pay the the bill and the same thing happens. You have to wait on the phone approx an hour or more just to speak to someone and don’t get anything resolve. Warning, do not get Dish.

Within the last 2 months they no longer have Fox Sports Southwest. No Rangers games, no Stars games and Mavericks games coming soon. I made a big deal to make sure we had this channel they want to offer me a $5.00 credit. What the? That wasn't the deal! They have totally broken their end of the agreement. To get out they want to charge me over $400.00. I hate them. Probably should take them to small claims court.

Truly the worst customer service I have ever experienced in my 50 years. I have never written a review before, but feel compelled to because I wish to save others the total frustration of dealing with this company. We have used Dish services for over 10 years and had multiple issues with reception, faulty equipment, billing and, oh yes, remotes. However, the last straw comes today with trying to transfer ownership of the account to the new owners of the property where the Dish service is provided. 5 calls, 10 plus conversations with representatives, and over 300 minutes of "on hold" time have resulted in the account still being in our name, yet the address, email and WITHDRAWAL of funds to pay the account are in the new owners information.

DISH has now forced consumers to use Google Assist and allow Google to track and share all the information about what you are requesting, your email address, etc. This is a new issue that just came up with an upgrade over the last couple weeks, at least for me. If you click "No Thanks" when asked if you will allow Google to collect and share all your information you are returned to the first screen to activate Google Assist and your voice activation option is not activated.

If you like to watch commercials this is your company. Every 4 minutes you get 7 commercials. Very hard to watch a program. They also discontinued Cinemax and HBO. Very few good movies to watch. They do have good customer support.

Our dish went out and completely lost signal, we have tried for days to get through to customer service. Wait times are 40+ minutes, then when you finally get through to somebody was disconnected not once but twice and no one called us back. Finally, got through to someone and set up a service appointment, rearranged my schedule so someone could be here, waited that morning and got an email that said it wasn’t scheduled until the following Tuesday, have gone a week and a half without service and it will be another week until we can get somebody to come out to our home. They claim to work 24/7 But, yet never have any availability for someone to come out for service.

I cancelled my service in May 2018, have returned all equipment at that time. Today August 15, 2019, I received an email stating that the smart card has been received, and two emails saying my service has been cancelled and they will be sending boxes to return my equipment. I have not paid since I have cancelled my service, and the credit card I used has been cancelled, so I know it can’t be charged. But I wonder about a company that takes over a year to acknowledge receipt of equipment and still has my account number showing up when I cancelled over a year ago. I now use Hulu live and have all channels I want and can cancel anytime.

I would not recommend Dish to anyone. I was lied to from the start. Before I signed I asked for the customer service phone #. I wanted to make sure I was calling a USA phone & would talk to an English speaking AMERICAN as I was told I would be able to do. That did happen with that number & was the last time I was able to understand anyone. I need a new remote but that has prompted being on endless being on hold with never resulting in speaking to any one that was in the correct department. I have well over 2 hours invested in a simple problem.

Switched to Dish 6 months ago. Been very unhappy since. They screwed up the installation first, had to go 3 days without TV. The stinking thing has to update every single day, in the middle of your shows. Tried to reset the time to middle of night and it won't update. Now we are going to lose our local channel we depend on for news and weather. Pandora that we have on constantly shuts off every 2 hours, with a message that asks if you're still listening and that they pay for us to listen. I DON'T THINK SO! Worst choice we ever made. I think we need a lawyer.

I have been a DISH customer for over 10 years and just called them to cancel my service and was informed that I would have to pay an early termination fee! Besides being grossly overcharged for monthly rental fees for THEIR equipment, now this! Not to mention that I have to box up all of the equipment to ship back to them...option to just take equipment to a local office isn’t an alternative. Refer a friend?!? I would only refer someone that I REALLY didn’t like.

Called to get bill reduced or something...anything...because they are in a dispute with CBS and dropped the station (it has been a month). My favorite channel. They would do nothing. Didn't care. I now love DirecTV!

Worst company ever. After being a customer for 2 1/2 years I recently moved and upgraded my equipment. They’ve recently stopped providing national and local channels that include my sports teams. After calling customer service explain to me I would go $400 early termination fee because my agreement was for the upgraded equipment. Absolutely insane! I will never sign up with this company again and will contact my lawyer to see if it’s worth fighting. If not I will still consider canceling going with another Service that can at least offer me the channels even at a higher price. Something Dish does not do.

They claim to be sensitive to the elderly's issues on contracts! BEWARE! They are not. My mom fell and cannot live in her house anymore and her assisted living facility won't allow Dish. I had to put her account in my name because of her credit issues and limited income. I had to pay a termination fee as they would not make an exception as they said they would. I will be looking into cancelling the two commercial accounts I have in Addison TX and going with Spectrum.

I was a Comcast customer for many years and got tired of the run around with their customer service. I kept hearing how about Dish Network and number one at customer service. The biggest mistake I've made so far this year was switching to Dish Network. With a little bit of rain and a cloud cover I get nothing but pixelation. I can only record two channels at one time and I have to watch one of those channels or something on my DVR where Comcast will let you record six channels at once. Dish Network said for $150 I could get another box that would allow me to record more channels at once. Plus $5 extra a month. I tried talking to customer service to try to waive the fee because I'm on a fixed income and I'm an old man. They said they couldn't do anything to help me.

After being a customer of Dish for about 8 years, I renewed my contract for another 2 years in order to get new equipment since they never replaced the old ones. Well, we agreed on renewing the service for the same package we had before. "Big surprise" they took off the local channels from us and now they want us to pay another $12 to reinstate them. When I called to complain they were answering in a very rude and stupid way and made me lose my temper (that's the way they do business with their long time customers). I don't recommend them!!!! And I don't do business with them anymore, ever!!!!

I have been a long time customer of Dish. In mid June I began to have issues with reception of local channels. Called service at Dish and was told would be three weeks before a service tech could come to my home. Appointment was set for July 4. Tech shows up and says he will fix the issue. Next thing I know is he is drilling holes in the roof and moved the dish to another location on the roof. Not happy he did not discuss as I just had the roof shingled that summer. He gets reception from the dish channels but not the local channels. He tells me that they will come in in about 20 minutes. He leaves but does give me his cell number. Next morning try it out but no local channels. Call the tech and find out he switched the dish to a different satellite and can not get the local channels. He tells me I need to call and get a new appointment, wait another three weeks.

I signed a 2 year contract on 7/28/17. The wireless equipment they installed did not work in my house at all. Service techs came to my house at least 6 times over the next 6 weeks trying to make it work - I was without service per my contract with the company for at least six weeks, but continued to be billed for service. Finally, the tech put in a hard wired system that worked ok so long as it wasn't raining. On 7/28/19 I received a bill for service that increased the fee by 40% ($140).

After being with Dish for 3 years, I entered a contract to lower my rates. Subsequently Dish dropped the CBS affiliate and then Fox sports. Even though Dish is not performing under the contract it still charged me an early termination fee when I cancelled. Don't do business with Dish!

I have had Dish for years and recently they have been betraying their customers. First they have not reached a deal with HBO and I still had to pay the same monthly price. Now my local sports channel left Dish because of high price negotiation. That channel is part of my package and with it being gone I still have to pay for it. I talked to a customer service rep and they told me that I can’t cancel because I signed an agreement but in reality they broke the agreement with my channels being taken away. The representative didn’t even want to listen to me about my problems and just said no I can’t cancel period. Horrible customer service and a horrible network in general. They do not care for their customers.

We just signed up for Dish Network last week. The agent that we spoke with over the phone told us that the contract will be 24 Months and we would get the newest hopper installed. Instead we received an old hopper, visible scratches from previous user, every time you flip the channels there is a blank screen for a few seconds. So I called the customer service to let them know of the problem. I was told to pay $150 if I wanted to get the hopper that I was promised. I said, never mind, please find a way to get me a working receiver since I have already signed the contract and I have to watch TV somehow. I am unhappy because I was expecting a hopper 3 as per our conversation and I got this old burnt out hopper something.

I've had Dish DVR in California for over 30 yrs; no problems that weren't corrected immediately. Moved to Utah where I have to have a Hopper (and pay more for it) and Joey in order to get it in my bedroom. I've been having pixelation, black screens, "no signal" messages, and trouble selecting programs (and keeping them on) for months. The Tech's say they have changed all the equipment (except the Joeys) and the TV in the front room is fine, but I still can hardly watch tv in the bedroom. Same problem. Called Tech support just now and was told "can't help you because you have a storm in your area right now." Told her the storm has passed (it's quiet now) and she said she couldn't do anything because "radar shows a storm in my area." I'm looking out a big window; just a slight breeze. I hung up and will try again, or see a lawyer.

Hello all. This is about my mother's account with Dish TV. She’s 83 years old/young actually and loves the Diamond Backs. She watches them every day. That’s the highlight of her life literally, if they score 5 points whether they win or lose she gets 3 free tacos at Taco Bell the next day. She loves to visit with the friends she’s made that all do the same. It gives her a good reason to get out of the house.

Where I live, DISH suddenly dropped one of my local channels (Channel 10, Mobile, Alabama) and FOX sports. Why do I subscribe to a service than can suddenly remove what I am paying for? I am looking for an alternative.

So, I signed up for the package with the MLB so I could watch the Cleveland Indians. It was $13 more per month, but I love my tribe! Suddenly Dish won't agree to Fox sports new pricing and I lost the ability to watch the games. Turns out, Fox even said they would continue under the current pricing during negotiations, but Dish said no. So I contact Dish and want my $13 removed until they get the channels back.. Their response..."How about $3/month." Then they tries to send me to Fox Sports to complain and then tried to get me to customer service for some more lip service. I might as well mention that when they brag about weather not disabling their service, they are wrong. I had to have my system "fine tuned" 4 times and it still goes out. BUYER BEWARE!!

I had health problems & was hospitalized & ended up with no income so my service was disconnected. After being a customer for over 8 years I was charged a termination fee because I had upgraded to the hopper. I was unaware I even had to restart a contract just by upgrading! When I called to make arrangements for payment of the fees I was told there was nothing they could do & the fees would be automatically drafted even though part of the fees had already been sent to collections! So not only did I end up with an overdrawn bank account, my credit will also be ruined! I was totally dismissed by the representative & she acted as if I was wasting her time. I will never go back to Dish & I recommend people know what they're signing up for before doing any upgrades!

Was guaranteed local channels and regional fox sports so we could watch Local Baseball, Football, Hockey, College sports, etc. Within two weeks of signing agreement Dish has dropped half of all local channels and has also dropped Fox Sports Regional Channel. So now we have no local sports and can’t even watch most of local channels. If anybody thinks this is acceptable business practice then give them your money. If not I would highly suggest spending your hard earned money with a company that will live up to their promises to their customers.

We pay $106 a month and keep losing stations with no reduction in our bill. I feel this is ripping off customers who have been loyal to their product. I am lodging a complaint against Dish Network and hope the BBB will look into their practices.

I had an Installation Appointment which was not kept by Dish. Speaking to the Dish Customer Service Department, all I was able to get from them is that my appointment would have to be rescheduled to another date 10 days later. Dish missed the appointment then put my new appointment to the BACK OF THE LINE. So I went from the front of the line to the back due to their problem. Terrible service!

I had their service for 3 days, my local channels were removed. They responded by saying, "We have no control." I get it. They said I still had to pay. I waited another 15 days, no change. I called to cancel service due to fact I was stuck paying for channels not getting. They are saying I have to pay full price for 30 days of service, while only having 17 days, and on top have to pay $448 for early termination fee. DISH Network is the worst tv provider for customer service.

Very poor customer service and now has taken Fox Sport Midwest off of the channels you are supposed to get. Foolishly did not read the legal stuff and now see that they have the right to remove any channels that they desire. My fault but still mad. Their system is quite difficult to operate and their customer service if you can understand them really know nothing and are mostly unable to help. I would strongly recommend never signing a contract with them as it looks I will be paying them about $400.00 to get rid of them. They have a deal whereby you can earn $50.00 by recommending them to someone. A person would have to be have to be a real low life to recommend them to anyone even your worst enemy.

Don't bother wasting your time with Dish cable because they change their fees without notifying you when you put your service on hold. We had Dish for a few years and recently moved. When we moved to an apartment we weren't sure we would be able to have Dish installed there. So, the customer service rep suggested we could put our service on hold for $5 a month fee and then pick up right where we left off when we decided to restart our service. That is all that was explained to us. Sounded good - easy peezy so we did that. Then, a few months later we decided to start up our service. Apparently, the promotion we had signed our 2 year contract with suddenly wasn't there anymore and we were told we would have a higher monthly rate as we reactivated our service. We were locked into a 2 year contract and now you are changing our rate even though we weren't told this when we put our service on hold.

We have had problems with this service since day 1. Issue after issue. A tech was sent out early in our 2 yr contract with little to no results. Every time after this, they attempt to troubleshoot to no avail. We have experienced multiple problems with the service. Everything from TV Joeys joining together and channels changing when others change their channel to BLACK screen with NO PIC to TV pic freezing when the channel is changed. Just to name a few.

We originally signed a 2 year contract, big mistake. I lost my job and was told we could put our account on hold for up to 3 months without breaking the 2 year agreement. Every single day we received at least 2 calls asking when we were reinstating our service. Then shortly after they sent boxes to my mother's house, TWICE, to send the equipment back and then try and charge us $400 for breaking the contract!! One, why are they assuming we are breaking contract when we paused our account!? Two, why in the world are they sending the boxes to my mother's house and not ours where the service is set up?? Everything about this company is sketchy. When the people call daily they can barely speak English and we tell them over and over IT’S ON PAUSE!

In my opinion Dish thinks it’s their own country with binding rules and demands. I signed up with Dish two weeks ago, excited to be leaving another provider who was purchased and their decline in customer service finalized my decision to move the Dish. I soon discovered one was no better than the other and am sorry I moved the service. I was aware they blacked out HBO prior to my move but was dismayed, now mind you within a two week period, lost Channel 4 KMOV, Fox Sports where I can no longer get the Cardinals and Blues games, FX, FXX, FXM, Nat Geo, Nat Geo Wild and Nat Geo Mundo. When I signed up they agreed to provide me with these channels and I pay to have them. I’d like to know why their contract is so binding that they can drop channels as they feel necessary but I’m still expected to pay and adhere to a binding contract they altered just two weeks later.

We will no longer be able to watch St. Louis Cardinals Baseball on Fox Sports Midwest. They also have taken away HBO and CBS. We can't even watch our local news. This sort of bad business practice and just getting away with it, has gone too far. This company needs to be held accountable for the customers sake. No business should be able to give you something then just take it away immediately and without explanation. Customers deserve better. Dish should be ashamed and honestly just get out of the market. No one wants you here anymore.

To start my monthly billing was 97.00 a month. Recently my house was broke in to. My TVs were stolen. Dish told me I could my account on hold which I did then when I went to restart my service they told me my bill was going from 97.00 to 142.00. I never told this and never was was discussed then without notice they started taking money out of my checking. These people are legal crooks. When ordering there’s no contact signed. The customer service people lie. Even when I tried to restore service I couldn’t even get anyone to come out.

We have had Dish Network for over 15 years and had basic service we could afford then. All of a sudden the bill increased 4 fold. Wow. I guess the new players (employees) want more profit and don't need us anymore. We tried to negotiate with them but no dice. They say take what we offer or leave it So we just have been disconnected by Dish. We still get 22 digital channels with our outside antenna at no cost.

I was one of the first Dish retailer installers. I installed many systems and serviced them for years. Dish started as a very reputable company, but as the company grew they lost contact with the people who helped build the base company. After several years as a dealer Dish contracted an outside company to do upgrades on all their systems. The contractor upgraded most of my customers without me even knowing it. The contractor did a very poor job an Dish was flooded with complaints of service loss etc. Dish would contact me and tell me that it was my duty to take care of the customers who had botched upgrades. The contractor had been paid for the upgrade and Dish wanted me to correct their mistakes. In fact they demanded that I correct the mistakes. This upset me and I resigned as a Dish Network dealer. I have continued subscribing to Dish services for years as the cost of programming has gone up and up.