DISH Network Reviews

I had faulty equipment so I called tech support and we tried everything but the equipment was bad. So they sent me out new equipment. I received an email from them stating I did not have to send back the equipment I could recycle it. It took me a month or so to go to Best Buy and recycle it. I handed it over to someone at the Best Buy Customer Service counter in the original box Dish sent my replacement equipment in with all kinds of stickers. The girl took it from me and away I went.

Where to start this nightmare. Ok about 4 months ago I was using Google Chromecast to get my TV service. My brother was paying for Spectrum internet because he was living with me. So when he moved out he turned off the internet service. This was when I started looking around for a deal. I found two. One was for 49.99 which would be just the internet. And I would still have to pay for the stations I was getting through Google Play. I also found a deal Dish was offering. This deal was a bundle deal with Windstream. You picked out which Dish package you wanted and to add on Windstream internet it would 27.00 extra to the deal. So I thought I would go for the America's Top 180 channels for 64.95 and add the internet for 27.00. Also they offered a 100 gift card for signing up.

I am buying out the remainder of my contract after almost a year-and-a-half. I was emphatic about having the local broadcast and sports networks, and they reassured me it was the case. Not for long. During this time, they have had negotiations with ABC, CBS, NBC, and Root Sports Northwest. I don't know how they missed FOX, must be next. Each time, they put out messages asking me to call the networks to complain, which is just cheap tactics and not my job. Broadcasting was stopped each time but once, and I can't remember which network it was that was not interrupted. My access to local sports was ended with three days to go in the Mariner's playoff run. I still don't have NBC or local sports. The On-Demand service is clumsy and doesn't always work well. Most of the many channels are pretty standard, with lots of home shopping and other clutter. I am dissatisfied.

GoDish.com is a third party to Dish Network. They offered my 70-year-old father $300 gift card to sign up with them for 2 years. We spoke with Veronica and was installed on 8-13-2021. I called GoDish on 9-1-2021 because the website giving to access the gift cards did not work. I spoke to Yessica and Gerald the manager. They stated that they will need to listen to the call. Veronica called me back and stated that the manager did listen to the call, and she made a mistake by not taking the code for us to access the website. She said that she will call me back at 4pm on 9-3-2021. She never called.

I would rate these people at ZERO starts, if it were an option, but unfortunately, it is not. I called Dish Network just to get pricing and availability in my area, as my wife and I reside in a rural area where normal broadband & TV package providers are not available. I have never had "customer service" as terrible as what I received from two different representatives. The first sounded like a young woman. I told her from the start that I would not be signing up today, as I ONLY wanted pricing on TV and satellite internet so that my wife and I could discuss it, and determine if it met our needs and budget.

I signed a 1 yr contract. 1 month later my local channels were removed. I called to complain they said they were working on getting them back. I said I want out of my contract they aren’t holding up their end on providing the local channels I’m paying for. They said no. I had to pay to get out of my contract after 2 mo. w/ them. Why am I required to pay for a service I was not provided???

Dish constantly keeps taking channels away from its customers. We just recently signed a 1 yr. Contract with them. Then Bam. Some of our local channels. Were taken away. No concern for their customers. Some of us, use TV as our Entertainment. That includes LOCAL CHANNELS. Since we originally signed up with Dish we lost HBO we lost FX channels, for extended time, CW and now some of our locals. Plus they have discontinued some channels. Whatever happened to taking care of the customer. We pay for the service. We expect to get all the channels we pay for. It's all about Money not the customer. This review gets a 1 star to post. I give 0000. For my personal review.

Dish continues to profit from contract negotiations with channel providers. The channel/content is removed from the customer, but the customer sees no reduction in bill. This should be illegal charging for a product or service not being provided.

I have had DISH tv and internet service for 20 plus years. It is reliable and fast at a very reasonable price. I highly recommend this service for your internet needs. Their customer service is also outstanding.

I had actually been relatively happy with Dish Network. Then right before the NBA season starts, they drop AT&T Sports network. This is one of the main reasons I pay for TV, so that I can watch the Utah Jazz games. Dish Network is relatively useless to me now, and I will be switching providers when my contract is over. Maybe I'll even suck it up and pay the early out fee.

Here in the Pacific Northwest, Dish is blacking out Root Sports as of last night all for greed, but don’t worry, they give you a movie channel with the same trash on over and over! I for 1 will be blacking out Dish as soon as possible!!! Anybody else out there have DISH? They decided last night to black out our TV’s and no longer offer Root Sports. Well there are 3 games left in the Mariners season. They are tied for the wild card spot to go to the playoffs for the first time in 20 years. They say there isn’t enough Dish customers watching this channel to make it worth it for them. I for 1 made the switch to Dish this year and would never pay premium prices without my local channels. I will definitely be switching again and will never recommend Dish to anyone! If you have Dish and like your local channels I would do the same.

The customer service is the worst you can find. Don't contract with this company. They are far from respecting customers. Our time is valuable but they don't care. If they had negative stars, I'll give them the top.

This is the worst TV service I have ever had! Service would freeze up and reboot all the time. When I called in for help I would be on hold for an hour or more just for them to tell me to call back when I was having the issue which would fix itself by the time they would answer. A supervisor service tech came out and told me the service was improperly installed. He said he reinstalled it the right way and that I shouldn't have any more issues. Guess what. NOT fixed, same issues happening just as much as I was having before he "fixed" it. My suggestion is to save your money and go somewhere else for your TV services!

Dish Tv channels changed after we dined contract. The prices raised after we were a customer for over 2 years. But the worst was when we disconnected we had to climb up on roof and get them their parts and we are old!!! Also received a terrible text telling to return it in 2 days or less. Lucky I didn’t fall but terrible scary.

THIS IS THE WORST AND MOST IRRESPONSIBLE COMPANY I COULD EVER IMAGINE... Do not trust them with your bank account!! Please read before giving it to them!!! I am a VERY reasonable person, and actually have never even written a negative review on a company. That's because I've never had a company actually steal large amounts of money from me... like this one. Errors happen, and I'm always very kind about a company making a simple error...or even two! But THIS is COMPLETELY DIFFERENT than anything I have ever experienced as a customer... Of ANY business!

If you pay regularly, on-time, you never get any rewards. Their on-demand, free movies, never changes, or hasn't in the last few months. You get locked into contracts because you're old and get used to things. Your ads give discounts to seniors, vets, but only new customers. We are BOTH, and have never gotten any consideration. I got 2 different prices on the latest package. The reception is still glitchy, and you have to reset Hopper OFTEN. Wish I could change, I am very unhappy with Dish. I even have the super insurance program, not with it.

Dish promised a veteran's stars and stripes deal. This isn't true. They also promised a 300$ visa card in their promo, but reneged on that also. Don't trust them. If I could give no stars, I would. They are ripping off veterans.

I had almost 4 years with Dish. My contract will end soon in like a month and I cannot wait for it to end so I can get rid of this scam company! They give a horrible service in their channel guide, they keep repeating the same shows and movies. Nothing new. Just the same crap over and over again. They charge almost 80$ a month for a crap service! Scammers.

I am using Dish Outdoors and wanted to start up services again but I wasn't sure if my equipment would work after not using it for 2 years. The sales lady said I would have to start the service to find out. This was a lie because if my equipment was working it should have locked on the satellites regardless if my service was working. Needless to say, the equipment was not working as I was suspecting so I cancelled my outdoor service the next day. They would not refund my full amount and kept a partial amount.

Been with DISH for over 9 years. But trying to cancel service is ridiculous. They put you on a long half hour hold then hang up on you. I have been calling for weeks and everyone hangs up once you say you want to cancel service. Then they say I will be sent a final bill although I am canceling a week prior to the next month bill due. And they are charging me $15.00 for the return boxes. I told them I will send them back in my own box...They say it does not work that way...lol. ROKU is the way to go...one time price and free regular channels, News channels and then movies from any streaming company you choose. I now pay $9.00 month.

We signed up for Dish Outdoors for our camper. I called prior to purchasing our satellite. Upon the information, we purchased the satellite and 2 receivers for our camper. We called to activate the 2 receivers and was told something different. Upon getting our first bill, I saw a charge for the second receiver and a much higher bill than expected. I was told it was a one time charge to add the second receiver to the account and would not be recurring. I was also told the first bill had some charges that was a one time. I called Dish and was informed these were in fact reoccurring charges. I was misinformed, not once but twice. I could care less about having TV while camping. My husband wanted it. Oh and the second receiver that I am now being charged for doesn't even work. Our camper is in storage and can't even have them trouble shoot it until we go camping again. I will never recommend someone to get a satellite with Dish!!

If you are thinking about Dish Network to help you with your RV Satellite TV needs, move on. The Crap they send you doesn't work. Every time you call, you get someone that wants to blame the failure on you. Horrible Tech service. Nothing but problems with our Play Maker from day one. Spent good money and ended up with CRAP. Dish tells me too bad. Won't stand behind or replace. TOTAL RIP OFF COMPANY.

I would not recommend this company. They do not know how to do their business and install equipment. Send a bunch of people out here don't speak English and don't show you how to work the equipment. When you call you're in a contract automatically for 2 years and cannot get out of it. I have service for 2 days and I cannot get out of this contract. Next day next day my house is broken into and I think it was the Dish Man cuz he know where everything was. Beware of this company. They suck. Go with DirecTV.

My mother lost her home in Hurricane Michael 10/13/2018. She is continued to be billed for a dish and equipment that was lost as well. I as her POA reached out to them in Oct 2018 about having the service disconnected due to the home and equipment being lost. As of August 2021 she is still being charged for the service. I cannot recommend Dish or will I ever have Dish. I don't have control over the weather and I live in Florida and this same issue could happen to me.

I experience blackouts and rebooting issues. Not acceptable every single day. Can not wait 'til my contract is over with DISH. Worse service I have ever gotten from a dish service or a cable company..

I recently renewed my 2 year contract with Dish and I didn't receive a paper statement or an electronic statement and they shut my cable off. How can someone pay a bill when they don't have a bill to pay. Because of their error, I am paying the price.

After speaking with DISH representative regarding my length of my contract I feel I was scammed too, Cannot even provide proof of documentation that I agreed for an extension on my 2-year contract for just adding a box. The customer service rep was a poor example of who not to hire and then they transferred me to a manager and that kid should not even be playing the role of a manager. He was totally disrespectful in every way shape and form. He would not even listen to my concerns. Very poor customer service. Very poor training on their part of their employees and management staff. I highly recommend do not go through Dish Network for any reason totally.

I purchased Dish Network in Dec.2020. I canceled the service in July 2021. In this short stint I never had programming a full month without interruption. They came out multiple times and never could seem to fix the outages. I was more than enough patient. So, when July came I decided enough was enough. I knew I was in contract but at this point I was paying for service I could only watch a couple weeks out of a month. So, I called and explained to them the problems I was experiencing. I felt it was fair enough to split the early contract because I never had much service during the 8 months. They disagreed and made me pay 340 bucks in early termination fees. Their stipulation was to give them yet another chance to try and fix the problem. They would then agree to cancel and not charge me for the early termination fee.

Dish is a very good cable tv provider and the price is as good as any other providers in my area. I don’t have issues like I experienced with Spectrum, my channels always scrambled and my internet was always slow and would kick me off and they didn’t care about their customers.

We find DISH more reliable than streaming providers. We have an issue with transmission when it rains. The DISH customer representatives are courteous and very helpful. DISH also a variety of stations and plans at different prices. All in all, a very pleasant experience dealing with this company.

We have been quite surprised with the reception and quality of Service from Dish. What is really nice is when we have a storm Dish automatically switches from HD to SD. Obviously the quality of the picture is not up to HD but we can still watch the program. When we have had to speak with Dish the Customer Service has been very good. Dish is significantly better than DIRECTV our previous provider.

The technician who set up our Dish was very knowledgeable and friendly. The technician actually dug the ditch for the wiring to be underground. Other companies made us have the ditch dug before they got there. We also love the fact that if our satellite goes out due to bad weather we can still watch our recorded movies.

They will tell you over the phone no contract. Great. Wait till you try and get out of it. If you give them your charge card during installation they will HAVE IT ON FILE. And yes they will use it at their convenience. Now you have to fight the card company. The installer at his convenience spoke broken English, and to his side just pushed paper you had to sign. If there is no contract DON'T Sign a thing. It has been months of fighting with them trying to get this settled with little luck. I'd STAY AWAY. I wish there was sub stars.

The help tech individual was really helpful and when it came to set up the devices he also went step by step with my family to see how it worked. There was no problems or issues with this company. It is easier to navigate and to use. I also like the colored remotes that was given out.

I've been happy with them for over 10 years. There's a good selection of channels and it's much less expensive than Comcast. The service doesn't go out and the remote makes it easy to navigate. I can also record more shows than I'd ever need to. I have a joey for the 2nd TV and the box for that is really small.

From the sales pitch to the installation, Very informative and professional. We have had Other Satellite services, and differences are amazing. Instead of trying to Upsell and over charge, DISH actually went to work to find every possible discount (break) they could find. The salesperson even recommended a specific installer, Who I personally would recommend, this person went beyond his scope of installation, and made sure that we were not just satisfied, but informed on every feature, discount and every question was answered in detail. Who does this these days? Just DISH. Our old Satellite provider (Direct TV), upsells and makes promises that they conveniently forgot to put into writing, installed bad equipment (which they have had to replace at least 5 times because it was faulty), they had constant rate increases, AT&T owns DirecTV but hasn't combined them with their billing, so you have to go on a search just to pay a bill.

Random recordings say new all the time, very difficult to tell what really is new. Large icons make it more difficult to review or browse your recordings. The first available program is often skipped and the next one records (with no conflicts). As a whole just do not like the service, just counting down the days remaining on my contract.

This company keep charging fees after canceled. I unfortunately had to move to a different house and I canceled my service but I still getting a bill even when they don't know my address. I call customer service but they didn't do anything about it.

Stay away from Dish Network, they overcharge you on your account and take warranty off your account without your permission. Remove programs from your account. Stay away this company. Stay away. Stay away. Stay away.

I called Dish to get prices on bundle and the Dish sales person says they need to get all my info before he can give me prices. Wow. Hell no I am just shopping, not giving out my personal info just for a bundle price. Red flag. Why so they can go through all my stuff after. Crooks.

I called to informed them that a tree branch had fell on their cable due to the recent rain storm in Detroit. We never had Dish but the previous owners did. DTE and our insurance company told us to have them come out and remove their or secure their cable. The manager was so rude. If ever thought about getting Dish those thoughts left immediately while speaking to the rude manager. No empathy! Just stuck to script, "We don't remove our equipment, you have to pay for someone to come out." Why would I pay for someone to remove their equipment that I never utilized smh? Customer Service is becoming a loss commodity.

Was going to cancel service after about 10 years, they kept raising monthly bill for basic tv package, they talked me into a lower monthly bill for the basic channels, had to agree to a 2 year contract, 2 months later they raised monthly bill again, now I can't break contract or will be liable for remaining 2 years, Crooks, they should be investigated.

They find new ways to sodomize you each day. This company is absolutely terrible. For instance, I canceled my account. I asked him if there would be any additional charges and they said no. 30 minutes later I get an email and they charged me $15 for a box to return my leased DVR. I called them to see about getting it waived and they told me they couldn’t do it because my account was disconnected. Nice. Charge me and don’t allow any way for a waiver. Also the services keep going up. We had the lowest possible lineup and it started out at 20 bucks a month and within 18 months it was $36 a month plus a $15 a month DVR lease and assorted taxes and we’re paying $55 a month. Service is mediocre. They want to charge you to come out and look at your system unless you pay for a protection service. So if you’d like to get sodomized in new and different ways go with Dish.

We signed up with Dish for the sports and they dropped their sports coverage and now they want us to pay a fee for canceling. It feels unfair that they are not keeping their part of the bargain which is offering sports and then charging us to cancel.

We had been clients of DISH since the early 90's. At that time our programming was excellent, any issues we had, or when we messed up the TV, they were always there. In the past 3 years the service has continued to go downhill. Recently, my daughter visited and commented that she had never seen such poor programming. It is horrible! I have a basic package and the majority of programming (Channels) are infomercials. At $60+ a mo. to watch advertising is ridiculous!

We have had DISH Network off and on since they started in 2008 and their support and customer service has suffered dramatically in the past 5 years. In this most recent case, we restarted service in Sept 2019 and then moved in 2020 so they restarted our commitment when we moved even though we kept the same hardware. We then had a receiver that stopped working correctly and when they replaced the receiver they restarted our commitment again.

Dish network has excellent programming. We only have a problem when the bill goes up unexpectedly.... Promotions expire in the middle of the month... there is NO NOTICE that your next bill will increase... and you only find out when you get a "your dish bill is ready" notice on about the 11th or 12th of the month... Of course by then you have accrued charges that will be "pro-rated" due to the price increase and the mid month billing notice..(prior to your renegotiating your bill).

Every year or 2 year contract I suddenly get a 50 percent increase on my bill. Every time I have to threaten to go somewhere else just to get the contract I originally signed. The company has issues. Every night it wants to update my system. If don't catch it in time your program or movie is lost. Rainy weather always has issues. Lucky not much rain here in Cali. Poor customer service say they can't help unless I remove some of my channels, this company does not take care of their original customers. I've had autopay the whole time and never missed a payment.

I bought a new LG OLED TV and remote will not program to tv. I tried all 93 codes to no avail. I called Dish support and they said they were sorry but the latest remote doesn’t recognize all newer tv’s that I would have to use my tv remote. I just upgraded dish receiver a month ago. With the price they charge you would think they could keep up with technology.

I have had Dish at our Bayhouse in the Northern Neck of VA for a year now. Just recently they decided to discontinue ALL regional sports (Caps/Wiz/Nats) due to unsuccessful negotiations with the networks. Unbeknownst to the customers, we have no access to a common channel such as regional sports! I contacted the customer service and they are now requiring me to pay for a contract breach of $200. The regional sports networks is why I signed up for the provider to begin with. We should not be responsible for the contract breach if the original agreement included the regional sports. Consumer beware! Use DirecTV...they are also a cheaper solution!

TV service is fine. One star knocked off for dropping local sports. Another star for charging me to return their satellite box to them when I cancelled service. The product is expensive and they gouge you right to the end.

Before you upgrade to The Hopper, check with your internet provider. The Hopper is an internet hog. I called Dish because I kept getting buffering, I could not access my Roku and I had to reset my system many, many times. Of course, this wasn't their fault. It was my internet. Now I have to get different internet service or not use any of the features that were promised. Or find an ethernet cable and plug the hopper directly into my Hopper box. And all of this cost me more money. I have been with Dish for over 20 years. They stopped using the system I had so the only option was to pay more money and upgrade. Feeling very frustrated and it all costs me more money. What a joke! Really wishing I never upgraded.

I called to get Dish, and was promised Showtime, Starz and The Movie package free for 3 months and a $125 gift card. I didn't get ANY of that. I called, after installation and was given Showtime for only 2 months, but the other two for 3 months I was told that the $125 gift card would be mailed to me in 6 to 8 weeks. No card ever received. I called and was told that I was supposed to fill out forms and mail them back in order to get the gift card. First I heard of that. They said that the offer expired. No gift card for me. A week after Dish was installed, they stopped carrying two of my favorite channels: CBS, and the CW. I contacted Dish and was told that I could get those channels if I buy an antenna. All of my dealings with Dish made me wish that I never got it in the first place. Please save yourself aggravation and money by looking for a different tv provider.

Bill is always different. Best channels are gone. Can’t wait for my 2 years to be up. I’m paying for platinum package and for what. Can’t watch the Warriors because they removed the channel. You guys need to get your ** together before you have no subscribers.

I signed up just two months ago. I was so displeased with the service I spent $500 just to cancel it. Horrible horrible horrible. You’ll regret it. Go somewhere else. They promised me a bundle and went back on their promise. Then had me pay more for the channel. A month later they removed it.

Been with Dish Network over 25 years. They worked with us on programming, moves, equipment and we were satisfied. A year ago, our older system failed, and they installed newer equipment. Recently they terminated most of the channels we watched. When I called to work out some arrangement to correct the problem, they could not help, and kept reading to me from press releases rather than offering any sort of compensation or a deal. So we moved to a competitor. Now they are charging an outrageous fee against a presumed contract for equipment we didn't ask for or want that they recommended to fix the failure. I used to promote Dish because they treated us right; now I know: they are a zero on the star scale, and there's no chance they will improve soon.

I had Dish TV for just over 2 years. Throughout the tenure of my 24 month contract the only complaint I had was the customer service. Many times the queue was long and almost always routed to a offshore call center. Having managed a call center for many years I am fully aware of the cost of offshore call centers versus the stateside call centers. While I personally don't believe the difference is worth the hassles customers often experience, I understand the bottom line is often the determining factor.

Our previous service refused to work with our TV service. Refused to send a service tech to our home for inside repairs on cable, charged a sports surcharge when we don't watch sports, raised our price to $50 more a month and told me that TV through cable and satellite are going to be a thing of the past since people are "streaming" everything! We switched to Dish and the next day received a coupon in the mail stating if we signed up we could get a $300 gift card. I called didn't think I would qualify since I signed up the day before and they said no problem they sent me a gift card! We love the service, have so many more channels than the previous service.

The install was very professional and clean, reception is good most of the time. My main concern is they keep dropping channels and blaming it on the station owners/operators. My local channel rebutted that statement saying it was dish being unfair, so I've already lost 5 stations/channels and at the rate they are dropping them there won't be anything left by the end of my 2 yr contract so if you have other options I would take it over Dish.

Dish has very unprofessional. For the period of 9 months, I have requested a copy of my contract but have not got it. I switch to a different provider for a better service, and then dish sent me an early termination fee of $286 a day after but fails to mail my contract. I spoke to Rudy employee ID ** who is a senior resolution specialist who treated me very rude and unprofessional. Rudy did not answer my questions when I ask him to, and he fails to read the notes on my account. He is very incorporated, and I don't think he deserves to work in customer services. Please stay away from Dish because they don't treat people, especially black folks with dignity or respect. They treat you with no compassion or humanity. I am not doing any more services with a Dish, and I will advise people to stay away.

Where to begin? I have been a DISH customer for 13 years. I feel that their technology was the best and their customer service is great. BUT. I was recently forced into a situation to upgrade from their former hardware (VIP722) to the new Hopper system. They said they no longer supported the old hardware when my TV went out due to lost SAT signal and that my only option was upgrade. (By the way that turned out to be a lie.) As a long time customer I did not expect have to sign onto a contract but they wanted a 2 year commitment, I said no. I was prepared to cancel so they waived the contract. If you are in a similar situation - don't move as fast as I did.

I moved and I ordered dish during the COVID. I lost my job in November. I paid my 2 months bill and b/c I didn't re connect they are charging me 300.00 till May. When I ordered this the lady said I could cancel at any time I have no contract. I called and explained my situation and they didn't care. They have no remorse for people they just want money so when I get a job and get cable I will not use them.

I have had Dish for almost 20 years, their service has always been good until 2020 and then their price went sky high and their service went the opposite direction. I have called about Dish Anywhere that supposedly anyone gets when purchasing an account. Apparently that is NOT something a valued customer gets. The streaming networks are looking much better as I cannot access my 20 year account anywhere and they want to charge me more than the 150 per month to get access to it anywhere even though they advertise it is free with new accounts. Not recommending Dish as a preferred cable option.

We were moving into a new house and looking for a cable provider but no local services were available so we signed up with Dish. Big Mistake #1 -- I didn't read the fine print closely enough and they don't provide a full copy of their contract on the website so I electronically signed a two-year contract. When I complained they sent me (days later) a copy which was the first time I saw the "termination fee" -- $20 per month left on your contract -- $460 in my case. Big Mistake #2 -- I agreed to their "basic" 190-channel service. I tried to review the channel selection on their website but it was so confusing and hard to navigate I had no good idea of what they were offering. (I tried again later and after copying and pasting it into three different programs found they were showing 231 channels as "offered as part of their "190 channel package". List runs 20+ pages in MS Word!)

Plans are TOO HIGH. Customer service is horrible. I asked customer service to waive a late fee for me and they advised that this couldn't be done but wouldn't give me an explanation. Also, their plans are extremely too high. I cannot wait until my contract is over with DISH.. I will be leaving them.

Overall terrible customer service! I recently moved and contacted Dish to install my new service, that part went OK. Once the technician arrived (2 hours earlier than their automated system indicated) he stated I could not get a strong enough signal to receive their service and left. This is where the problems began, I called to Dish to cancel my subscription and get a refund for what I had already paid. I spent over an hour on the phone trying to accomplish this. I was repeatedly put on hold and transferred to the wrong department three different times. I finally gave up after over an hour on hold or talking to the "wrong department" and still have not received my refund.

Even if you are in a 2 year contract with Dish, they still can raise your monthly payment. STAY AWAY FROM Dish Satellite Tv!!!! They will lower your bill if you call, but you have to sign a new 2 yr contract, but this contract doesn’t protect you against price increases either!!!

We sold our home so are moving. We hadn't decided what television provider to go with as our new home won't be available for a month. Pressure was applied to put our service with Dish on hold until we moved into our new home. I didn't want to do that, just wanted to close the account/service. More pressure applied and I said, "Please don't keep asking because I will just say no." Long story short, I was charged a disconnect fee of $30 (not an early disconnect, just a disconnect fee) and, because personally turning in the equipment is not available, I am also being charged an additional $30 for two mailing boxes ($15 each), even though I have the original boxes the equipment came in!!!! To say the least, I am very very mad and will never ever have DISH provide television service!!!!

I had Dish network in the 90's and they were great then. However, they have become the worst. They claim to have High speed internet, but when they come to install their tech tells you there is no internet. You have to purchase that service recommending CenturyLink. So it's a false claim. I had dish for a little over a year then when covid 19 pandemic hit, I became late with payment and dish shut me down and wanted their receiver back. Customer service called everyday. Telling me how concerned they are about my bill. Customer service is out-service to Indonesian collection service. Now I get better tv through the internet and all of it is free except for the internet provider I use.

Dish is horrible. They lie when you sign up for service and then they say they’re not responsible for what they told you when you signed up because it was a third party sign up even though the flyer offer says Dish all over it and they represent themselves as Dish. What crooks and you can’t get a good signal when it snows.

Having DirecTV for years, I grew tired of their lack of customer service and switched to DISH. Not even close to comparable. 1) Picture quality is worse 2) They add charges once you sign up, so no savings and 3) wireless receivers are limited to 20' from the main hub. You get what you pay for, but I had to just cancel. They also charged me full contract price b/c their only solutions to fixing the wireless receivers was to move it closer to the hub or go wired - again, their engineering is nowhere close to DirecTV and they wanted ME to move my room arrangements for their inferior products that they 'guaranteed' would measure up - embarrassing. I have switched to YouTubeTV and wish I had done it years ago, only $70/month, better picture and my TV are now fully wireless no more boxes & contracts. DISH is TERRIBLE - don't ever do it!

I have had Dish for almost 2 years and have been dissatisfied due to the # of ads. I've enjoyed cable for years but have never experienced so many commercials during a show. It's annoying, I lose interest in the show during the ads some as long as 6 minutes. I plan to switch to internet without cable for a better deal and watch ad-free shows and experience all the other capabilities of internet vs cable.

I signed up for Dish Latino for my in-laws that came to live with us. In the first 6 months I've had 3 separate wrestling events charged to my account despite the fact that nobody in the house watches wrestling. Called customer service. Unwilling to help and rude as well. If this is how you conduct business you deserve to fail. Shame on you.

These people are crooks. I had ordered the NBA package last year not this year. With the NBA the way it is and being broke I can't afford it nor want it. They auto charged me for it $200. I didn't even realize I had it either. I hadn't watch any games. Went to pay the bill and seen the charge. I contacted them and they said no problem we can take it off. They didn't. I called back and again was told yes it will be taken off. They didn't. Called a 3rd time to be told they can not take it off that I have to pay for it. So now I pay or get my TV shut off. Horrible service. To lose a long time customer over $200 is sad. Oh well. Stay clear of them people.

After ten years with the other satellite tv company, and them wanting to raise my cost by $78 per month, I switched to Dish. Apparent immediately was the advanced technology of Dish. The other company doesn't even come close. Dish is far advanced with HD, locals, voice remote, programming packages, and anything else you can name. I haven't needed their customer service yet, so I can't review that, but I have been able to find answers to any questions I've had by going to Youtube. Dish has numerous self help video's available, which sure beats sitting on the phone forever to speak to someone, like the other company. Beautiful picture and ease of use wrap it all up.

I have been Dish customer for about 10 years. Last Dish said, my receiver is outdated and I need to update in order to continue watching programs on TV. Ok, fine they updated the receiver and provided new receiver. Not to my knowledge with that they tied me up with 2 year lease contract for the receiver also. Now during this pandemic financial hardship, I want to cancel and stop their service, they want to charge me over $300 fees for lease contract. So, they decided to update my receiver (I did not break it!!) and then charge me leave after 10 years of service. I can not understand where is my fault here?? And Why do I have to be penalized for their actions.

He arrived, that’s a plus bc no one can ever find our road. Lol. He came and quick, cordial and efficient, no time flat he sped off. Our DVR Is AWEsome! TY Phillip for your information on all the other products and services that you provide. Door bells, security cameras and wireless equipment...

The DAILY RECEIVER UPDATES will DISCONNECT YOUR BLUE TOOTH DEVICES, and INTERRUPT YOUR VIEWING. Can require up to ONE HOUR OF YOUR TIME. Customer service is USELESS. Obvious developer/IT ignorance of what updates are causing in interruptions and WASTED CUSTOMER TIME. If I ever become mentally or physical unable to continue Medical Profession....I Can WORK FOR DISH AS ENGINEER. Save YOURSELF THE AGGRAVATION. Shop for a company that is not so HUGE that they know they can do WHATEVER THEY DECIDE at conference table for PROFIT. They have PROGRAM/SERVICE/MEMBERSHIP TO CHARGE YOU THE CUSTOMER FOR REPAIRS OF THEIR EQUIPMENT AND BILL YOU FOR IT!

I moved my service from an address to my new home. Did not want to do that, but they promised same rate. After 10 months (rate supposed to be for 24 months) they raised prices, telling me that I was referring a friend and got $10 discount, all lies, when I asked about the friend's name that I refer they could not provide me. All lies, hope they will go bankrupt.

I have had 3 different boxes that have just out of nowhere shuts off and takes about a minute to start back up... and the constant updating every day multiple times a day for 3 years straight is beyond aggravating... I have complained too many times to count and have been ignored all but one time did anyone call me about my issue... The support people are dumb as rocks or they think we are.. I'm not sure...

Dish advertises that they provide regional sports. They do not provide sports. When I complained they advised me to upgrade to higher level. When I upgraded to a higher level, they charged a fee for the upgrade plus the cost of the upgrade, and still don't provide sports due to a pricing dispute with the Fox Sports owner. Nowhere in the promotiotions do they tell you that you will pay for Fox regional sports but you will not receive it.

Ordered a Dish satellite from Dish Outdoors for our RV. I explicitly asked for a "see through dome." We received the wrong satellite (opaque dome). A manager contacted me in earnest to rectify the situation. I soon received an RMA (return form) via email. I was told the UPS label was embedded in the email. I live and breathe email so I know how to use my emails but while at a UPS store (by the way, nowhere near my home), neither I nor the UPS Sales Associate could find the UPS label affixed to the RMA. I first called the Dish Manager who didn't answer and so I called Dish Outdoors and spoke to an Associate who was condescending and spoke to me as though I was inept. He repeated over and over that I need to check my email. He also stated, "I've never seen this happen before." I think that phrase is one of the worst things a Customer Service agent could say to a customer. It makes the customer feel like they are stupid.

You get more for your buck$. Regular cable charges too much and tries to convince you if you bundle you get a better deal. Of course That’s not true. We also so should be getting top Wi-Fi. But hey that’s another story.

I work with a local provider B&T Satellite. They are wonderful. Customer Service Plus. They are there for all our T.V. needs. To help hookup things and even hanging a T.V. The service from Dish itself I think is like most but the local service in my eyes rank them at the very top.

They overcharge, never keep agreements and are rude. My parents have been with them for 20 plus years and have never been able to use the direct function.. Their wifi is the worst and you can never understand the service provider.

Dish Network is OK. My biggest problem is my inability to choose my programming a la carte. Program packages forces you to buy a bunch of programs you have no interest in watching. Costs are high.

No the company is very good, and we have had very little problems in 5 years. Maybe 2 and they sent techs right away, we have the warranty so it costs us nothing, they mask up and are really nice guys, the price is great. Only problem right now is losing channel10, but it's time the big bullies stop robbing the little guy so even tho I am not happy I can understand them not wanting to bow down to the bullies and pay a fortune more which will raise our bill.

I would have given 5 but I don't like how much it goes out and resets for the price I pay. It constantly updates. A little rain, snow or wind it goes out. I feel if these issues were addressed and fixed they would have more customers.

Dish Network pushed all the right buttons for me. I loved their format and ease to learn and operate the system. I liked that they offered different groups of channels on an ongoing bases. If there was ever a problem with reception it was taken care of immediately. Their in-home and online service agents have always been professional, pleasant and knowledgeable. Their pricing was comparable to other companies. When I moved and found out that I was unable to utilize their service I was disappointed. They terminated my contract without issue. Thank you Dish Network.

Customer service is tops. Service calls are next day. Actual tv programming is great. Best reception overall as only satellite or local cable (the worst in all areas, especially cust. srvc.) are all that is available where I live.

I have been happy with the programming DISH Network provides. However, I am not happy that new customers get better rates and their loyal customers of many many years mean Nothing to them. Makes me want to switch back to DIRECTV for a year or two then switch back to Dish since only new customers seem to matter.

The monthly cost for 250 channels, most of which are useless is 147 per month. But you have to pay this price to watch your favorite 4 channels. I think it is a terrible company policy and who really watches all those infomercials? This is what I am paying for just to watch Reels, HGTV and Smithsonian. Yet Dish is the best option we have where I live.

Overall Dish is great. My complaint is losing channels over disputes. I pay 125 a month and should have access to all main channels. Currently NBC is off, also NBA games on FOX Sports. I'm sure both sides are at fault but it's wrong.

Dish is about the same (or average - hence 3 stars) as all the other satellite TV providers. Unfortunately, we live in an area that does NOT have cell signal, does NOT have reliable internet (satellite only) and does NOT have any other means for television service (not even digital locals). As such, for a place which we thoroughly love and freely moved here of our own free will, we accept the fact that we will be subject to extremely (or almost criminally) high rates on normal amenities such as television programming and internet service. In my opinion, all of these predatory service providers charge way too much for inferior quality services.

Pretty reliable, just a little pricey. May bundle with my internet provider once my contract is up. When you look at the actual channels we watch it is quite expensive. If an antenna worked where we live we would just use that.

I had Dish Network service for approximately a year based on an offer/promotion for providing premium channels including HBO free for the first three months. A year passed and that promotion did not materialize. I called the company several times complaining about this issue without getting a satisfactory result. I had to cancel the service and replace it with another provider (Directv). Since I cancelled the service before the end of my contract, I had to pay $20.00 per month for the remaining period of the contract which was 12 months. I paid $240.00 The company then charged me additional $80.00 which I refused to pay because Dish Network preached the contract for not providing the premium channels. As a result dish network used a collection agency and reported me to the credit bureaus.

Reliable service - service has gone out only a couple times in the 10 years we’ve had Dish. Only during severe weather and only for a short time. In the last 3 years it has not gone out at all. Convenient links to Netflix and Amazon Prime.- I like not having to exit Dish to access streaming products. DVR options and storage - There is lot of storage space and many options for recording on the DVR. Easy to use remote.

Unreliable, unreliable, unreliable, cost too much for the programs that are offered. The entire system consist of commercials or religious programs and informercials. Then they Jack up the price for movies when they should be included and the religion and commercials not be a part of the 1st 100 channels. The first 100 channels should include regular local channels, local movie channels, cable movies.

Of course all Dish customers are missing WGN and all of its channels. Last year it was CBS for quite a while. Customer service is poor like the competition. I like the DVR. It has a very large capacity. It's annoying that it records programs 5 minutes in advance even though I have it set for 0 minutes. The cost of service is very high for what you get. I am looking for an alternative.

When we moved to a remote location in Ohio near an Amish community, we needed a service which allowed us access to television and internet service for our son to be able to continue his high school education. The company responded in a quick set up installation. However the allotted internet monthly ceiling quickly was used up halfway through the month resulting in slower speed connections and being billed for extra needed service for our son's daily education classes for school. The internet was not used for online live gaming or movie streaming, due to time gaps that prevent continuous communication.

I have been with Dish satellite for many years. They have great tech support if you need it & what I like the best is the channels are in order. News all in a row. I've seen Directv before & it's hop skip & jump from one program to another in past years I've had cable & if road repair is going on no cable... From a 1-10 I'd give dish a 12.

Will they put out the Hopper, It is the hardest thing to work. I just do not like it and if you have a second tv then you get a Joey. The control thing is not that easy. If you hit the wrong button you will sit there for a hour trying to see what went wrong.

Too many unwanted channels forced on programming, such as 2 coins, 4 religion, 5 sales, info, 2 knives channels in my programming they should pay to be there and my costs lowered. Wanted channels are included in other packages requiring further costs.

I like DISH, but am tired of losing programming due to their frequent fights with providers. It gets ridiculous!! Have not had the opportunity to have HBO in over a year. Just stupid!! Now we have lost more channels due to another fight. I do not even believe their explanations anymore. Getting very old.

The controls are hard to navigate. (Confusing directions on how to use the remote) I have yet to have the hopper find anything. It just says It can't do it or doesn't respond. They also don't make deals with providers so some stations are unavailable until they work things out. Right now it's Fox. A couple months ago it was another one.

I don’t like DISH. They take away channels and replace with shopping channels with no compensation on bills. They already make you have them in your pkg. I counted 35 and quit counting. I had service disconnected.

The service is not that good. Change card they cut off service. Did let me know had to call them. When we have a storm we lose service. Also, when you call you are on the call for too long. To me I will change when contract is up.

Service is good, prices are too high. When you first get DISH, the price is good but when the promo is over it gets costly. Unfortunately we don't watch most of the programs. Have had almost no problems with the dish even with bad weather.

Dish figures a way to cheat you out of money every way they possibly can, especially if you're closing your account, they rape you economically, don't plan to ever do business with Dish again, during the pandemic they still find it necessary to charge late fees when people are struggling to pay their bills!!!

Dish cuts out more and more channels but raises price all the time. They are in bed with Chinese communist channels. (Chinese station comes on automatically when you turn the set on!) They need to be investigated!

Overall, I like the Dish Network. The only thing I have a complaint about would be losing a basic channel like ABC & now CBS. There has some kind of dispute between those channels and my Carrier. I don't have any idea who is at fault. It previously happened with ABC (they finally they came to an agreement) and it was eventually restored. Now it is happening with CBS. I have a favorite program on that channel. It is frustrating to say the least. I'm not sure if other carriers experience the same problem or not.

DISH network has a great selection of channels and packages. Their pricing compared to other satellite and cable companies is very competitive, and they offer great incentives. We have used Xfinity and Hulu to provide our primary TV channels and packages, and DISH is better priced with more options for packages, and more available content overall. The downside to DISH is that their wireless hoppers do not work consistently. They often lose signal and take several minute to reestablish connection. This is a hopper issue and not an internet issue as all other wireless devices will function even when the hopper goes down. This does not occur with any hardwired DISH box or hopper, only the wireless version.

Provide what they promise. Excellent customer service. However, a little expensive. Too many reruns. Need to give current customers a break with discounts on selected channels. Other than that, wide range of different variety of programs.

Dish has a variety unlike another company that I have been locked into a contract with for a year.. My choices were so limited. Also, Dish's Customer Service is Awesome. I call, they come or they resolve the issues.

Dish's programming has declined over the years. They no longer offer HBO and they continually have issues with the local channel providers. We haven't had local FOX channels in over 6 months. They also interrupted NBC but we got it back two months ago. It is not worth the price I'm forced to pay. As soon as my subscription package is up, I'm cancelling their service and moving to another satellite/ streaming service.

I am disgusted with the bickering over financial arrangements between DISH and Nexstar that has resulted in the loss of local and national news channels. Depriving customers of relevant news coverage is unconscionable.

Well knowing they offer a 2 year rate is nice knowing there wont be any surprises in the bill. And after the 2 years is up they will offer you another two year set in rate. Wish more companies would do this.

Prices were great - installers cleaned up the mess from previous cable company - if and when we have problems, they are solved very timely. I like DirecTV so much that I have recommended it to many family and friends. Some have actually switched to Direct.

We lost MLB for free. Went 6 months without a St Louis local channel last Spring, now doing without another local channel. Also, soon as it rains, lose connection. 75% of channels infomercials and old shows from 1970.

It seems that Dish is always doing something remotely with the DVR whether it is on or not, day or night. We don't like that kind of the stuff. The Channel is not on the channel that you left the the DVR on, etc. There are also occasional signal drops and signal interference.

The Dish network resets three or four times a day. I was told this was a glitch in their programming. It has no fix so right in the middle of a movie or program, the dish goes off to either acquire the signal or download the program guide. It is very annoying and I can't wait to get off the Dish Contract.

I like how I can record many shows but am sick that I get 3/4 channels that are info channels and NOTHING I would watch or record. I also don't like the price I have to pay for these info channels. I also don't like the idea that I have to pay more for the sports channels. There are TOO MANY commercials and there is only a few channels I can get through the commercials. Why do we have to pay for the equipment over and over. I am thinking of buying my own and telling them to take their equipment back.

I prefer DISH over cable, but a few of the local channels have been discontinued in the past few months, which I am not happy about, but there doesn't seem to be anything I can do other than wait to see if they bring them back. Other than that, everything else has been good.

I have had Dish Network for many years and have been very pleased, I have had others and by far Dish network is the best. They have packages to meet your needs and if there is an issue they take care of it right away.

DISH is overpriced. (I am paying $127.99 for the privilege of television service only. Their Internet coverage is outrageous, so I went with Firefly Broadband and only pay $49.99 per month.) I am planning to discontinue my coverage and try to obtain a provider with a more reasonable price. My best advice: Let the buyer beware!!

I switched from DIRECTV to DISH. I'm so happy I did and sorry I waited so long. I get more for less. they are very helpful when you call. I hope they continue to give great customer service. I highly recommend them.

Service can be sporadic - their customer service is excellent and responsive. In general it is the best that is available in this area. They are not the least expensive in this area. For some things I wish access were not as convoluted.

Too expensive but needed. With all the streaming services they need to be available via Dish and not having to pay individually. I am paying for 5 additional streaming services which have overlapping programs.

I’m satisfied with my service at DISH. I really like the recording feature although my service s little expensive. I can record 16 different shows at the same time and makes a difference with 4 adults in household.

Overall, good services and picture quality. Annoying is when you turn on tv and their tools/menus are all over the place blocking the view and also when you change the channel and are asked "are you sure"- Duh.

Dish Network is the best tv service we have ever had. We have been loyal subscribers now for 15 years. If anything goes wrong, which it usually does not, they are quick to respond to fix the problem. Great lineup of programs and always monthly 'perks' where you can watch things that you may not subscribe to.

Great selection/variety of channels. Excellent perks and, when you call, always trying to find ways to add services and saving money. Recently got the Hopper and we are loving it! Competitive pricing.

I am satisfied with Dish. I would choose him anytime. It’s great for my autistic grandchild. He loves watching Nickelodeon and Disney Channel and the learning channel. I have had other services and I was unsatisfied with them. And I will not return back to the provider that we had.

It's raining, I'll watch tv. Well that's not going to work because every time it rains the Dish service would go out. I have switched companies. Life is good. Always check reviews before committing to anything.

Of all the 160+ channels it’s not worth the money to get because half of the channels are about selling something 25% is about religion and 10% of old channels. Ridiculous price and then they take away your local channels and then say that it’s not their fault.

My only issue is packages have many repetitive channels viewing the same shows but are counted as separate, and there are way too many shopping and junk or non-informative channels that I DO NOT view. A waste of my money at the benefit of the company!

Access to local channels is not consistent. They are always in negotiations and now we have lost CBS and the Buffalo Bills games which is not acceptable. Earlier this year we lost channel 7 as they were in negotiations. Of course no reduction in bill unless you call.

I had been a DISH customer for over 10 years. During those 10 years, they never upgraded their equipment, when I would call to complain all they wanted to do was sell me more expensive plans. When I finally pulled the plug on the service their equip was so old they wouldn't even take it back. Horrible service, dishonest service.

Overpriced, refuses to help during pandemic. Charges are out the roof to suspend service, there shouldn't be a contract. No type of assistance has helped in 2 weeks. Customer service is horrible. I would not go with them again.

It’s the only one with Hopper, which gives you the choice to skip over commercials. Excellent customer service, are willing to work with me on cost, since I am a senior citizen on a fixed income. Unlike Comcast, they give on-site, personal installations.

We've had Dish for 7 years. Not happy with the price increases (from $79/mo to $149/mo). Also not happy with the recent cancellation of NBC and FOX on our TV (because of a dispute with onestar?). We're checking out changing to another company.

The cost is way too high, They drop channels and do not drop price. Besides that they have a decent pitcher and do a decent job. The other problem is when it rains we have no service...however we can use our DVR for programs we have recorded.

Support is responsive and will have someone out there in a couple of days. They offer an assortment of channel packages and the prices are very reasonable. Signal is great and stormy weather has little effect on picture quality. You will be happy with your choice and so will your family.

I've been a Dish Network customer for over 15 years. I've had free problems, but when I did, their customer service and technical support have been excellent. Plus, I get Dish Anywhere with my subscription.

We have had Dish for 14 years, we hardly ever lose service, wish the price was a little lower, but my husband likes a lot of sport channels. We are very happy with the dish to go app, when my daughter was at college it made it easier for her to watch programs on her computer.

I have been with Dish network for many years. I was supposed to get free local channels. After a few years, I noticed I was being charged for local channels. I removed my local channels since I get excellent reception on my outside antenna. Dish network reduced my bill by ~ $10 for one month, then the following month, it went back up as they increased their basic rate. Other than that, programming and reception are very good.

While DISH has been the practical satellite TV provider from a cost perspective, over the last few years they've lost major networks like HBO and CW and prices continue to go up. It's a bit challenging when you have to pay for satellite service and have a manual antenna that you hope will pick up your local channels due to lack of access via the service. And, they haven't adjusted their prices to reflect the loss of major networks to boot.

Dish company is pretty good. I'm disappointed in how much my bill is. We don't even have movie channels and sports packages. So, it's too high priced. Also, the dvr hopper whatever it's called doesn't allow you to go back very far. DirecTV allowed to go back a few hours. And when you are recording a show, if you are back a ways you end up not seeing the beginning of the next show. It starts time wise where the other show that's being recorded ended. It's things like that that are frustrating.

Way too expensive, way too many infomercial channels, very minimal options of packages to select from, can't customize just the channels you want to purchase. It's crazy. I pay for it but they tell me what I can purchase. Very poor service during storms and bad weather when you really need local channels. They also control a lot of the internet availability so they've got ya over a barrel again.

There has been a problem with Nexstar and local channels. They have kept us updated & given us an avenue to follow. It is appreciated. They seem to care about their customers and are working to resolve this without raising our rates.