DISH Network Reviews

They offer a year at reduced rates, but if you cancel after a year, they will charge you $260 fee, and if you get on the phone, they will never let you cancel and it will take an hour on the phone with some rude person. I have had them all and Dish is the worst to deal with of all of them.

I urge you to read the reviews on Dish before committing. Picture quality is extremely poor compared to the incredibly expensive DTV. I made the switch to save a few bucks but now regret it. Dish is not worth it. Essentially rendered all of my televisions picture quality to the 80s. Blurry, lack of color, weird "artifacts". There is no detail on people's faces. Looks like half the color is missing. (On all sets). Tried adjusting TV settings like more contrast, increased sharpness and the usual adjustments with no satisfaction. I discovered that Dish compresses the formatting to save on bandwidth so no amount of adjusting the TV settings or satellite fine tuning is going to make up for data that is not there! Very dissatisfied customer with no recourse other than to put up with this for 2 years or pay $480 and go back to DTV. Costly lesson for not doing my due diligence ahead of time! I urge everyone reading this to do your research before committing to Dish.

Be warned when you cancel along with sending the hoppers and joeys back something from the dish is required too. It is up to Dish's discretion if it it safe or not to climb on the roof and retrieve it. If not returned you’re on the hook for $398. Thankfully I’m able to get it but for those who are older it could be a big problem. Also be warned about them trying to sneak in charges. I returned everything but was still sent an email saying I would be charged. When I called to question this I was told “it was a mistake that they had missed.” I’m willing to bet if I hadn’t called they never would’ve found their “mistake”. Dish was my only option for 5 years. Thankfully another option is now available and so much cheaper with unlimited fast internet. I will never have Dish services again.

$25 from Dish Network was taken out of my Billpay online without my knowledge. I do not have Dish! After many calls to Dish they say they have no record of it. I had my bank investigate and wanted to fax the information to Dish and they did not want it. They said they can not do anything about it. You would think they would want to know who is using their name to make fraudulent withdrawals!

I have been with Dish Network for two months. I had to have a tech to my house three times. I had to return a hopper and get a new one. Since I don't have internet I'm not able to rent movies unless I call wait on the phone then get to watch the movie I want to see and I'm not able to use the voice command on the remote. So now I'm stuck in a two year plan and I don't want to be in I should have read the reviews first before signing up with DISH NETWORK because if i cancel they will charge me 400 dollars because I am not satisfied with this service. For anyone thinking of getting DISH NETWORK DON'T DO IT. Because if you don't like the service you will be held HOSTAGE FOR 2 YEARS.

Every 20 minutes or so while watching a good tv show Wally the Dish box shuts down. It reboots or freezes up. It's continuous and very displeasing. We pay for 2 boxes and the one in the bedroom doesn't get used much but if it's not used every 30 days I have to call and re activate it which is a pain and it shouldn't have to be done. Once it's activated it shouldn't have to be done when not in use for a while. Now I have decided to. I also was displeased when certain channels were taken off after I have paid for them. So I'm gonna switch back to local cable now.

I started a DISH contract for $30 under promotion and a month later it went up. A few months later I was paying $35. I had called and I was told I could lower my bill $10 of I removed the dish protection. So I did and my bill went down to $20 but one month later I was back at $30. I called and I was told the pricing changed and I had to deal with it. In other words, if you are planning to get Dish, make sure you understand they can raise your bill to $100 and you can’t complain at all. If you were to cancel, like I did, you will be paying the current amount penalty, whatever it is at the time.

We received a flyer with a pretty good deal, so I called. Partway through the call it became clear that it was not as good as it appeared, so I said I wanted to wait and talk with my family. We were charged anyway for service we did not receive. When I called Dish about the charges, they said it wasn't them; it was their "retail partners" but they "couldn't" help figure out who that company is (a company that called itself Dish Network, so you don't know it's not the actual company), so I don't even know who to contact to get my money back. Dish, you can blame your business partners for ripping off your customers all you want, but if you are willing to continue to do business with them you are just as guilty.

I wanted television service for a summer cottage that I could cancel and restart when I wanted it, so I purchased (not rented) the receiver and dish from Dish TV. I selected the pay-as-you-go plan because this is how Dish represents the plan on their website, "Month to month TV packages let you turn service on and off, easy as a TV." However, you cannot pause the service and Dish will bill you every month. You have to keep the account current in order to have service. So if we don't use the cottage and don’t use TV in January, then we still have to pay Dish TV for the entire month of January in order to have the service turned back on.

Dish charged a $100 fee in lieu of credit on 1st bill. The website said nothing about it.. We got a pre approval code in mail and used it. It’s for $300 Master Card rebate. The operator said I got charged $100 because they didn’t check my credit.. But they never asked to check my credit on the website. Also the installer was late.

Installer at last minute rescheduled my installation. He did a poor job!! Used a rotten board on a porch I'd planned to replace to mount Dish. He didn't connect to my high speed internet so the voice feature doesn't work. Customer service fails to correct many issues I was left to tolerate. I'm 6 months into my 2 year contract so I'm stuck with this horrible service. The day my contract expires I'll go back to DirecTV that has superior customer service and wider channel selection. I went to Dish because I was promised upgraded equipment, disappointing lie!!

After 2 long years I canceled my contract. The very day it was turned off I paid $56.45 not realizing when you sign up you pay a month in advance. Anyhow I noticed the other day there was a credit of $2.89 in my checking acc't from dish. When I checked my account online it said -$37.79. I called and after 30 minutes waiting finally talked to someone. They said I don't owe anything and that the $37.79 was theirs for a non refundable programming fee. He couldn't tell me exactly what that meant so I said that was a bunch of bull since it wasn't an early cancelation. Sure glad I kept the receipt with shipping and delivery date of their precious things they want back so they can't say they didn't get them and charge for that too! Avoid dish at all costs.

I was a 20 year Dish TV user. I paid one of the highest rates. They suck. Wind or rain - no TV. They changed the receivers twice in 20 years. I paid a fortune for them. I was disgusted over the HBO situation. I signed up with Xfinity. From when they first hooked it up - amazing. 60% of the cost. My TV looks like it is brand new. I was conned. They spend more time trying to keep you when you leave than when you are there. They give brand new customers a much better deal. No reward for loyalty. Marginal customer service. The best at excuses. Don't be a fool like me. ANYONE BUT DISH. THEY ARE THE WORST OPTION OUT THERE.

Dish has made numerous promises that they don't refill unless I call and go through exasperating time consuming calls with their rude customer service reps. If I want results I have to wait while being transferred many times and waste time on hold to get get a reasonable rep that understands the issue. They have had to listen to recorded conversations to make sure I'm telling the truth before they can treat me as a loyal customer. The final straw was when my husband rented two movies in which one wasn't available after he paid for it and the other was half over. He called for a credit or asked only to be able to watch what he paid for and the rep left him totally exasperated refusing to accommodate him.

As a fairly new Dish Network customer, I have found their DVR system to be almost totally dysfunctional. Here is what I deal with trying to use their recording system:

I called to cancel my service and spent 25 mins on the phone with TY who would not listen to me nor allow me to cancel my service. It was by far the worse experience I've ever dealt with. I had to just hang up as the conversation was going nowhere. I asked politely to just give me a confirmation number and confirm my service would end on May 18th and he refused to do it. I even explained my intentions when he answered - he kept prying into personal questions... As everyone watches TV. I've had to ask my husband to call back - it's completely ruined my day and I hope that his supervisor listens to our recorded call. Only I fear he will get a pat on the back because he didn't cancel my service. #completelyexhausted

I called Dish Network April 29, 2019 to get a price on their full package bundle with TV, internet, and phone. I spoke to their rep a long time, he asked me all kind of questions to allow me to get the best possible price. He finally gave me quotes (bottom lines) of $75.03 for the TV (DISH primary satellite television provider) and $29.95 for internet and telephone (their partners) totaling $104.98. I then asked him to send me an email with all the infos we talked about and prices, in order to show to my husband before making a final decision. He said: "I will send it to you right away, take your time because those prices are valid until May 28, 2019."

I would give them a zero (0) rating if I could. I made the mistake of having Dish installed on the 9th April and have nothing but trouble and headaches since then. The keep pixelating and I get a bright yellow screen every so often. I call and they see nothing wrong after checking the system. To solve their problem with nothing I started sending picture of what was happening. They came out a played with things for a while told me it was fixed and 2 hours later the picture was pixelating and the yellow screen pops up. Set another appt. and Dish changed the time even after telling them time restraints would not allow.

After install, DISH charges $95 plus an additional $50 to send a tech out. Yes. Their customers PAY the tech fees for the company. I had a main receiver and a Joey. I canceled the Joey because I rarely was home to watch TV. So I had the main receiver in the Living Room. I decided to move my living room TV to my bedroom (I already had the hook up there where the old Joey was). It didn't work. A tech had to come out and do 5 minutes worth of work on the satellite and charge me $145. I complained. They don't care. They argue back with me on the phone. Horrible horrible company.

So I called Dish yesterday to pay my bill which was 125.00. I always pay with my card. I only had 121.00 on my card so I asked the lady where in town I could go to pay the rest in cash. She told me no need for that some of the balance and as long as I paid the rest by the 14th my service would not be interrupted. I said, "Ok I will pay the 120 then." She said, "You could just pay half and as long as you pay the rest by the 14th you will be fine." I said, "Ok I'll pay 70.00." She took my payment and I asked her again and she reassured me that my cable would not be interrupted as long as the rest of the amount was paid by the 14th.

I signed up for Dish one year ago. They automatically set you up with 6 months of their Silver protection plan but after that it is an extra $9.99 per month. I called customer support shortly after getting the account setup and asked them to remove the protection plan. The rep said they would set it up so it would automatically drop off once the 6 months was up. The payments are set up for auto draft so I didn’t notice I was being charge that extra $9.99 per month until today. I called customer service and explained that I previously called and asked for the protection plan to be removed almost a year ago. This rep now says they do not have a way to schedule that removal but they could remove it from this point forward. This is part of their scam. They hope you will not notice it so they can continue charging you for something you don’t want.

We scheduled an appointment on a Sunday for install, my husband's only day off for quite a while. Suppose to be a noon to 5pm appointment. We got called around 1:40pm to cancel appointment. Supposedly the tech called in sick. If he just wanted the day off then that's so irresponsible of him. Messed up our day. Then, we try to call to see if they have a backup. Nobody at all. Also very poor customer service. We had to reschedule for a time when my husband won't be here. I wanted us both to be here to learn the new system. They say the person whose name the account is under is suppose to be home for the appointment. He won't be here, however, they said the tech could still install. I've been reading quite a few bad reviews. Might not go with DISH. Might stay with DirecTV. DISH not getting off to a great start with us, that's for sure.

We were with Dish for almost 15 years. Price increases and watching less brought us to the conclusion it was time to shut it down. My wife called and asked to cancel. After almost an hour of arguing with the Customer CARE person, she was essentially bullied into putting it on hold as "we would certainly come back." She was sick of arguing, so said fine. What they DIDN'T tell us was they were going to bill us $5 a month for our 15 year old receiver for rental as we were not active. Come January (3 months later) we got a bill for $15. My wife called them, asking to cancel again and paid the $15.

Not even going into their service. I just want to cancel and leave. They won't let me. First you sit on hold for a while; can't they have an automated 'call back' like all other modern companies? Then when you finally get a service rep, they won't let you cancel. They keep interrupting and redirecting the conversation back to another package, another discount, another option.... and WILL NOT LET YOU CANCEL!

So I’ve been with Dish Network for almost 2 years now & I have never been treated so poorly in my life by a company. I pay my bill on time, I’ve never needed help from a technician, I pay extra for protection on my devices & I’ve never used it. I come up on hard times & I needed help. Well, let’s just say you can tell a lot about a company when you are struggling. I came a rep for some help because the extension that I originally paid for, I couldn’t pay until 5 days later so I wanted to pay for another one so my service wasn’t interrupted. I told the rep about what was going on only to be met with “we’re a cable company so you have to contact your water company for help on that issue.” I just told you I was struggling which isn’t the easiest thing to do & you decide it’s time to make a comment to humiliate me? I’m not asking for anything free, I wanted to pay for the extension until I could pay it in full but they could not help me.

Did not live up to their agreement then would not refund my money. I had to go to my bank to dispute the charges. I've received no service or installation. They told me an original install date. When I called back to confirm. They changed the date to a time when I could not be there. Before they did that they charged my account. They told me I did not have a scheduled date. Then I asked for a refund of my money since they could not do what they told me they WOULD do. I asked more than 10 times for a refund. To no avail. The choice was easy - live up to our agreement of install date or refund my money. They did neither. Continued to argue with me - offer discounts even called me a liar saying that I never had a date set up. All the while trying to get me to take a later date.

My satellite TV hasn’t been working right for weeks. Called and scheduled a repairman to come out, which I pay extra every month for outside and inside repairs, and scheduled for 8 am since I had to go to work around noon. Started getting calls before 8 and every time they just kept moving the time back more for him to be here. When he called he was over 45 minutes from being here if he would even be here by then and I couldn’t even hardly understand his talking. Needless to say, that time it was too late since I needed to go to work. Called Dish and they didn’t seem to care at all! I explained that I had scheduled my work around this scheduled repair and they just said I would need to reschedule. I am checking into other options for television service and will cancel my Dish as soon as I can!!! To further explain, no wind/rain/snow or anything and it’s not working right now! Poorest service!!!

My parents (aged in their late 70's) were interested in Dish Network TV and internet. We called and spoke with BROCK. He was nice at first and my mother gave him her SS# and address so he could check her credit. He said that he also needed a credit card number, before he even would give us a cost of the cable/internet. My mother said, "Can you please give me the cost of your service before you get my credit card information?" Brock said "NO, do you want the deal or not lady?!" She asked for a supervisor and he said he didn't have to allow us to talk to a supervisor because we were not customers. He continued to be rude and upset my elderly mother. No Dish network for us...EVER!!! Thanks, BROCK!

I have been a customer of Dish for years. Up until recently, a happy one. I was going to cancel because of the price going up. They offered to give me a smaller package, with a lot of channels plus local for 50$. I found out they were going to put it on a Roku. They never said anything about that. And you have to figure out local channels on your own. Also I called, and a guy said I refused a antenna and a guy setting it up. That NEVER happened! They other lady said, "No just the Roku was sent, check the owner's manual." Why sign up for a package, if your local channels are not through Dish? Not cool guys! I am dropping service very soon! Even if I have to pay!

Updated on 04/10/2020: I have been a Dish Network customer for several decades, first for their satellite TV services, and more recently for their internet services, now provided through HughesNet. For the past 15 years I have lived in a remote location that does not have cable or broadband available - only dial-up internet. Although Dish/Hughes' prices have been going up steadily, the quality of internet service, specifically speed, has been consistently deteriorating. I pay $90/month for 50 gigabytes on anytime service and another 50 gigabytes of off-peak (2 a.m. to 8 a.m.) service. Dish installed the equipment, and I recently had it checked when low speeds (1 or 2 Mbps) were common. Dish sent me a new modem which I installed, but the problem persists.

Dish will charge you a new processing fee after you get to the end of the call. My gift card was sourced out through a third party and they refused to send because they said I missed the deadline by a few days. They charge for a paper bill and insist on automatic debit on your credit card which you should never do. The Better Business Bureau should put them out of business for good.

We signed up for DISH by accident. We moved into a new house which we assumed had been using DISH as we saw a satellite dish on our roof. As it turned out, it was an DirecTV dish. The DISH technician installed a new dish and once we discovered we should have had DirecTV installed, we called DISH to cancel - less than 24 hours later. DISH's customer service dept. indicated we were locked into a 24 months contract and it would cost us $480 to cancel. We offered to pay for the technicians time however, DISH were adamant this was their policy. Even with less than 24 hours of install. We hadn't even tuned on the TV! DISH are a ripoff!

They have now sent me to collections. ** them! Talk to my lawyer (and you will be doing so).

I have a Mobile Dish I intend to use seasonally. I pay in advance for service. 109.28 per month. I was having terrible trouble with my service and their support reps could not get my Dish working after hours of calls. I contacted Dish regarding ending service. Their rep said, "Just don’t pay your next bill to discontinue your service." Which I did. Dish had not been operational for the last couple months that I did pay for. I followed their advice. Now they have sent me to collections and refuse to acknowledge that the account is pay in advance and their rep advised me not to pay. So they are destroying my credit for a month of service that I did not use.

On 4/3/2019 Gunther in the commitment department lied to me twice. 1) He told me that every one of their channels is 4K. Big Lie. The only dedicated channel they have is #540. Other than that one, it's on demand, once in a while, or one offs. 2) He told me that my commitment would not be extended for upgrading my receiver. Big Lie! They put a 24 month commitment on my contract. I talked to Bill and his supervisor Colt during my install on 4/6/2019 and neither one of them would remove the commitment extension. Dish should tell their employees to stop lying to their customers while they still have some customers left. Mike **, Longmont, CO.

Friday 4-5-19 unprovided service as scheduled. Customer service is a joke, lied about why service technicians did not come and provide service as scheduled. When new tech came a day later with supervisor I was informed private contractor refused order and order keep going back and forth. Needless to say work was never provided on this day as scheduled. Rather than letting me know ahead of time I lost a day's wage, 225.00 and 45.00 in gas. Don't offer service appointments if not capable of fulfilling appointment. I feel because of this I should have been offered something other than "I'm sorry". Something such as reimburse for my time and wage loss. Free dish for 4 months, a Visa gift card in amount of my loss, something equivalent to pay for my disruption by dish. Also representatives that a person can understand when talking on phone would be nice. Nothing was offered but an "I'm sorry".

Switched from DirecTV and had Joey/Hopper installed. CONSTANTLY having issues with freezing up, not communicating, etc. Called repeatedly for help and still have issues at least every 2-3 weeks. At almost $200/mo after promotion time ends, everything I care to watch (if the system works) is additional $$$. After the smoke and mirrors game of "what you get for your money per month" ends, prepare to re-finance your mortgage just to cover your monthly bill. I recommend watching the movie Anger Management to prepare yourself for your experience (DirecTV is no better).

Tried to get the Dish Network TV & Internet bundle. Was told on their website that the minimum Internet speed was 25 mbps everywhere. The representative then tells me that not only will have to pay significantly more than the listed price, but that the service available would only have 15 mbps maximum (which is also a lie, as that particular ISP has a maximum of 5 mbps in our area). Lying on the website and then directly lying to your customers? We will see what our attorneys have to say about this.

Yes, the television service is good, but no matter how long you've been a customer and good of a customer you've been, they charge you over $200 when you have to end the service. They charged us $240 because we sold our rental property and had to end the service because the buyer wouldn't accept their service. Very poor business practices and customer service to help them grow in the future.

Dish Network is the worst company to deal with. They charged me an early termination fee of $80 even though my contract with them expired a year earlier. They couldn't produce the newer contract that they claimed I signed but still would refuse to give me my $80. Run as far as you can from such companies.

I have been a customer with Dish for many years, pay my bill timely for years, so when weather changes service goes out. I heard about Spectrum tv, phone and internet services will one low price all the time and no contracts. So I called to really find out and it's true, my current high speed internet CenturyLink speed was slow, phone always went out. Spectrum set me up for an install on Friday March 8th. At the same time I was on the phone with them. They would take care of canceling CenturyLink for me. So the day came for install, the installer climbed the pole and ran the cable to my house, GREAT. The installer hooked everything up and went further and replaced so old cable.

We went to tune in the 2 hour special of Blacklist last night on NBC which has always been on channel 11 for us here in Branscomb. Nope!!! All sports all night. I searched all over in case they played musical channels which they often do. Nope. Gone is NBC the regular channel. NO Blacklist. We called Dish. No explanation. We were told, "Yes you have NBC sports channel." No explanation.

I had Dish TV put in 240 channels. What a joke. 64 channels = OFF THE AIR, 40 sports channels. The rest are PAY FOR MOVIES or PPV channels. Very few channels other than music that you can watch. What a rip off. STAY AWAY FROM DISH.

Called to get a price on a bundle deal. Spoke to representative for 45 minutes and finally asked for supervisor and/or manager. The representative danced me around for 45 minutes asking the same questions over and over again... address, service requesting, etc. Then told me he needed my date of birth, social security number and credit card number to quote me the best price. Why is personal information necessary to quote a price first of all???? Really... Advised him that I would ABSOLUTELY NOT give him that information when only calling for a quote. He said that this would allow him to qualify me for the best price.

I’ve been with Dish for over 5 years, absolutely no incentives to keep me as a customer, customer service was good but, I always paid my bill (direct deposit). Service was horrible. The dvr was automatically deleting my scheduled recordings and most of them only aired once so I missed out. A light rain knocked out service and to boot when I cancelled I had to remove the optics from the dish and a cable splitter. Thank god mine is the not on the roof but don’t worry because in the uninstall instructions they send you, it reminds you to use caution when climbing on your roof... Smh and shame on you Dish, make the homeowner climb on the roof to send your equipment back unbelievable, so happy I switched to Roku with Netflix, CBS and basically unlimited tv for less than half the price and to boot the picture quality was so much better.

I have been with Dish for 9 plus years and when I use their chat support they waist hours saying they will resolve my service issues but never do anything but ask questions over and over. Plus they claim to know what is needed in sales but I have been talked into upgrading to get what I want in programming and features live DVR and they told me after the upgrade was installed that the receiver does not offer DVR service. They seem to be more about the money and less about the customer. Although I really like dish services. I still think that my issue should have been resolved and any upgrade fees should have been waived.

When contacting Dish we had a concern that we would not be able to watch the Astros. We disclosed this to the customer service representative when we signed up. They assured us that we would be able to watch EVERY televised game. We told the rep that we read online that Dish is bad about calling these (BLACKOUT DAYS). Once again assured us that we would be able to watch every game.

DISH is on its way out. Make no mistake. Just go elsewhere. They are on their last breath which means you lose programming (HBO & Cinemax, plus others) BUT pay more and they don't offer discounts or movie vouchers or anything anymore. Been with them for so long, I couldn't tell you. At least 15 years, probably 20+. It's hard to say goodbye to such a long relationship, but they've changed and only for the bad. BUMMER. :-(

They got into contract disputes with a lot of television companies, every time they did channels that you pay for are blocked out. And then when the stations come back on the price would go up. They have a person on such a large package and 98% of what you have you don't even watch. It got to the point that I could not afford it anymore. When I switched to free TV that was the best thing that ever happened, but I had to argue with them over a half an our over the phone to drop me. A person should not have to go through such agony. Now they keep wasting paper and postage to send me all of their crap. I refuse to call them ever again. I am not going through that agony over the phone with them again.

If I could put no star I would. We moved to a new location and didn’t need all the TVs hooked up. When the technician came to our house and moved all our equipment he took one device with him that we didn’t need. Since, my husband passed away, I no longer want Dish service so I cancelled and I returned everything I have in my house including all remotes. I’ve had Dish for about 3 years and paid average of $200.00 a month.

I changed from AT&T to Dish for the pricing. I am not a stupid woman so when I called and their Rep quoted me a price for the services I was requesting I went over it step by step to make sure it was what she promised. On day of installation tech informed me they did not have HBO after he was done. I went through the whole story again. He called someone and I had to go through it again. He said they would be getting HBO soon and it would be added as soon as disagreement was negotiated.

Worst service - poor communication and will not call you even if they tell you that they will follow up. They will not honor what they tell you on the phone, they will not provide you with written copy of your contract, "you have to subpoena if you want to get your contract copy". They don't provide copy as they know what they are doing is illegal. Cut the cord with Dish.

I was a retailer for 16 yrs for Dish. The way there are running the biz for the last few yrs is beyond understanding. They are now in the biz of fee and fining. Not a tv service anymore. Here in the northeast there isn't anyone selling Dish as a pro. or a retailer. There are so many lawsuits against them. There too many to count. Dish can't survive much longer in biz but none will want to buy them because they a toxic co. Do not touch. Their legal problems are so bad. Who would the co.

As if we don't have enough sports channels!! First of all, we are not sports fans. Why, when we have so many sports channels, they even put sports on our other channels, and take away our shows to do this. ENOUGH IS ENOUGH!! I feel we pay too much already, and the reason for this is, they include sports channels that we don't even use. They won't even let you replace them with channels we would rather have. Give us our movie and shows, and leave the sports on the sport channels! This is cheating customers!! We are paying for all these channels that we don't use. Give us choices to replace them from sports, to other channels OR give us a break on our monthly bill!!! May just change from Dish, to regular cable, that carry OUR channels, OR may even check about going back to DirecTV!!!

Only connected to Dish about a month ago. 2 days after it was installed it totally quit working. It was a couple of days until they came out to fix it. Ever since then it is nothing but a nightmare. I can't even watch 1 program without it going off on some message of some kind. It tell you it needs to update and you can change the time which I've done but it still does this over and over. Now with only an inch of snow the thing is out. Watching dvr and that keeps going out too. DirecTV is definitely the way better option.

I have had Dish for a few months now and I have to tell you it is the worst mistake I have ever made. They lose channels every few months, just recently they lost HBO/Cinemax. A few months earlier Univision and a few others, they won't get them back. Their customer service is the worst. I recently had a signal lost so I called customer service and he told me to reset, of which I tried already, no luck, next he tells me he will send out a technician and it will cost me $95. I said, "WHAT!!?" Told him the problem was on his side, not my fault, he told me technicians cost money, so I told him, "Ok so If I were to crash your car and charged you to fix it, would that be fair?"

Our motel has been without The Weather Channel for over six months, which is part of the package we pay for each month. After 22+ hours on the phone and via email, along with complaints to the BBB, Dish Network has now backed out of their agreement to fix the issue by providing new dish equipment to our business. They fixed 3 rooms and then just ditched us.

Dish TV cuts out a lot. When you pause live tv, it does not always come back on as it freezes, so you need to change the channel to get tv back, then you've missed what you wanted to see! I've recorded shows, only to find another channel recorded instead of the one I wanted. You've got 3 open spots to watch 3 different shows, but sometimes if a recording is about to start, it will change your channel to the one being recorded, as if all tv slots are full. Customer service has been okay, but they've told me to reset the boxes regularly to keep these things from happening, and when they update receivers, it does not do it automatically to yours. I've reset mine a lot, and for the price we pay we should nor need to do this! Besides, resetting does not fix all these little flaws that are very irritating! This is the worse tv service ever, and I'm almost out of the contract so I've already lined up for something much better, should have never left DirecTV.

As of two years ago, prices have gone so high. I have no TV or internet due to the prices. Senior citizens are on a tight budget, for the most part. I am homebound and no outside contact. These companies are greedy!

I received a bill from Dish Network 3/12 for my mom who passed away November 2018. I contacted Dish Network in regards to this bill and they claim services were being delivered to her. My mom had no satellite or receiver for Dish Network or any other cable provider. I tried to explain this to the representative. He stated the bill was valid and was for January 2019. He also stated they made multiple attempts to withdraw money from a card they had on file for her, but was being declined as account closed. Instead of sending out a notice immediately for this "valid charge" they kept trying to take money.

I had DirecTV for 15 years, husband passed, so tried to get something cheaper, went to Cox, bad, switched to Dish, worse experience of my life!!! I had for 1 mo. had to reset every day, when I turned on, so I canceled, they are charging me $460.00, early cancellation fee. Whatever. DISH IS BAD!!!

I found a raccoon in my attic and looking for where this animal came in; I assume that when the dish was installed, the technician may lean the ladder over the gutters and twist it, which left a hole where I imagine this animal entered. I called the customer services de Dish, and they tell me that the system does not work that I call later. I have called more than 4 times, for the past 5 hours waiting on the phone for more than 10 minutes, and in the end they tell me that I have to call later because they still have connection problems... Dish should give us credit for this problem in the same way that they charge us late fee if we do not pay on time.

Why would a company of this stature that spends millions and millions of advertising dollars to get new customers. Take an existing customer that has meet all of his contract, paid their bill on auto payment, never late one time. But that customer calls in to simply update their credit card information on an expiring card so to stay completely current on their bill. And the game starts. "What a deal I have for you." Not a, "Thank you for your business." But to be told I’m paying too much for the services I have. O really? "What a deal I have for you." O boy here we go.

In January 2019 I contacted Dish Network, wanting to end my 25 years as a subscriber, they proceed to tell me that if I cancel my subscription that I would be breaking a two-year agreement that I supposedly agreed to in July 2018 when I added a wireless Joey. I do not recall ever signing or agreeing to a two-year extension/agreement since I had already been a member since 1995. Dish Network continues to argue with me stating that I must have signed an agreement and that if they cancel my membership now they will charge me $300 for violating their contract, that I have yet to see after 6 requests for verification.

I thought by choosing Dish, I’d be saving money, at first I did save money because it was only like $60 a month then I noticed without us not subscribing to anything or adding anything just leaving it is the same plan that we been on they slowly started raising it to almost $200 and when I tried to cancel it, because I almost had to call every month to get my price back down to $60, they said, "OK. That’s fine. Just send back the stuff," and then they charged my card without even notifying me of $180. So when I called to to see what the heck is going on they said they couldn’t do anything about it. I would not recommend because these people are a bunch of thieves!!!

Pixelation, stopping and starting and unable to view programs without hesitating. I have made over ten calls complaining of the service and Dish responses range from “you need new remote control batteries” to disconnecting my call when a representative is unaware of how to fix the problem and tried to transfer me to a supervisor. Why am I paying for a service I am not receiving. Dish wants to charge me for a service call so they can physically look at the problem. Unbelievable.

I want to thank all of you for reporting your troubling experiences with DISH. I have been considering returning to DISH after being with them for many years and needing to end my contract because I had moved. My experience over those years was very positive and I believe they have the absolute BEST equipment on the market. But, after reading these reviews, I am concerned this is not the same company it once was. It appears they've become predatory and underhanded in their dealings with customers and offer little or no opportunity to resolve issues. To be fair, we had tried DirecTV for a bit and their customer service was also a nightmare. I know offshore labor is cheaper, but it can be costly when you lose business.

I ordered DISH in hopes of saving money. The service started out terrible and got worse. After 5 days I cancelled and am now fighting them because they want to charge me 540. What for horrible service and 5 days of no tv. The service kept freezing up and then no picture at all. I understand an early termination fee but should you have a certain amount of time to cancel if dissatisfied and 540. I live on disability and you really think you as DISH company deserve that money. Don’t believe the commercials. Stay far away from DISH.

I decide to cancel DISH because they don’t have Univision and they lie to me but put in my account in hold that cause me more charges and end paying more even when was their problem not mine for not have Univision anymore. Very disrespectful the way that their agent treated me. Now I don’t want DISH never in my life and if someone can give me an idea and what can I do to fight for my rights please let me know. Thanks.

Watching my program and interrupted by a Dish commercial or instruction about the control or that a program is going to be recorded and 'do I want to watch it?' Of course I don't!! Or 'are you still out there?' I sometimes watch a lot of shows on the same channel without going to another channel. Especially news channels. Then there is the remote and those irritating buttons on the side. This is such an antiquated system. One bad push of the button and all is lost for about 15 minutes to an hour while you try to figure it out or have to call customer service to help. Meanwhile you cannot record the show and all is lost. Now the cost... too expensive for the service and experiencing outage during a sprinkle of rain!! It would be best to leave it to the experts, or at least better someone with more knowledge!!

Ridiculous policy from a company that is losing customers every month. They must have your social security number to have service. Even if you buy their boxes! And if you buy the boxes you are charged a monthly rate for the boxes even though you own them! Their rates are outrageous and the constant upping of rates is not worth it. Consider that you can get Orby TV (connected to Best Buy) for $40 a month with most of the stations you want. You can stream other stations for no more than $40 a month tops for a total of $80 a month versus $130 a month at DISH (that includes a few boxes for various rooms). And Orby charges NOTHING for equipment rental (you buy the box for $100 and you own it) regardless of how many boxes you have. DISH doesn't get it. Look into streaming with Hulu, Netflix, or YouTube and use these in combination with Orby if you really need 250 stations.

I signed up for DISH originally because it was cheaper. Starting from the beginning I had a crack head (literally) install my service who wasn’t even a DISH employee. He was subcontracted out. Then I got no signal before and when it rained. When I called and canceled WITHOUT my permission they took $400 from my account all at once then as the equipment was being sent back they STOLE another $149... This company does not Care at all about its costumers!! I called several times to try and get my money back and the “manager” hung up on me as I was crying. I tried to have a payment plan put in place but they wouldn’t help me at all! From start to finish... Will NEVER go back. I’d rather pay higher prices with Xfinity or Frontier. So, so sad what DISH does to people!! They need to go out of business.

After 6 years of being a customer, I canceled my service. I can't justify the costs. So I call in to cancel and find out I have a credit on my account due to cancelling mid month. I asked the representative what happens to that credit, and am told I don't get it back. That it stays on the account in case I ever return. Here's a heads up. I'm NOT COMING BACK!!! Unbelievable! It's $28 so not the end of the world. But how can they justify keeping money owed while not providing me a service. Is this even legal? On top of that, they want me to climb onto my roof and get a part off the dish to return to them. Yeah okay... And also I have to pay $15 to ship the equipment back. There's a reason this company is looked at poorly. And you don't have to look far to find out why.

I called to cancel my Dish Network account because they dropped HBO programming from their lineup. (HBO was the reason for going with Dish) Called them on a monthly basis to inquire as to when HBO might return. The response was always "Soon Sir... Soon." But for months, nothing has happened. Dish Network insists on charging me $200.00 cancellation fee and $50.00 to ship back their equipment. So, watch out for Dish... If they got rid of a few of the lawyers maybe they could afford to get HBO back on their lineup! CUT THE CORD!

Had Dish installed and started having issues with it right away. Could not watch programs or on demand without it stopping constantly to buffer. Called multiple times and had technician out who basically said he did not know what the problem was. I went to another provider and proceeded to cancel my Dish service since it had never worked. They said since I had not had three technicians out, they would not cancel the disconnect fee. In my view they canceled the contract since I was not getting what I was paying for. My suggestion is to avoid Dish Network at all costs.

It is so hard to disconnect Dish Network and their services. They don't answer their calls. I was on line for 45 minutes and kept listening to their messages and they disconnected the call. I have been trying to reach them for three months now. I truly should just throw their receivers as I am moving out of country and not worry. They are crooks and not sure what can be done. They have million similar complaints. How come these kind of companies are still in business.

One star is an insult to most one star services. They deserve infinite negative stars. This was true before and after they dropped HBO and Starz. Dish was better (acceptable) four or five years ago but now lacks customer relations competence and lacks any technical skill whatsoever. The service calls are a waste of time. The picture is unreliable. The guide is hit or miss -- mostly miss. We frequently have to hunt and peck on channels to find the programs we want. Programs we have recorded disappear and reappear from the DVR list with no rhyme or reason. For example Mrs. Miniver -- which we had started to watch so we know it had recorded, still sometimes showed as the title of a DVR recording, sometimes not! But, two days after we started watching asking that title to resume "resumed" as "Singing in the Rain".

Listing of RV show wrong. I have my DISH recorder set to record Dateline every Friday night. Often, it is skipped because they do not list the episode as new. If the New isn't on the description, the recorder will not record it. I find it extremely aggravating. I have told DISH reps about the problem repeatedly and nothing is done to correct the problem. Grrr!

SO I decided to try them and before I get the service, I cancelled because they took money off the card they used to verify my identity without authorization. I call to get the money back on my card and they say, "Oh it hasn't processed and it will be back after midnight." No money of course, call back again told it takes 7-10 business days and I will receive an email within 15-20 mins max... no email after 2 hours, call back ask for email or confirmation transaction id #... get told they cant re-send email and there is no number to confirm!!! How is this possible??? DO NOT GIVE THEM YOUR SERVICE!!!

About 5 years ago I attempted to set up service with Dish Network for the very first time. I was told I already had an account and that I owed them money. They would not give me any details, only demanded payment. I finally learned that they linked me to the overdue account with nothing more than the same first name and that it had been a mistake. After months of battling, we were told that the mistake had been settled and we owed nothing. A year later the bill was sent to collections. Another few months of battling and we were told the mistake was fixed again and not to worry about it. Today, five years after the first contact, I received yet another debt collection bill from these people. As far as I can tell they are either the most poorly run business I have ever dealt with or they were lying. We never went back to cable or Dish after this experience.

These people have treated me worse than a dog. After two or three complaints with this company I finally decided to cut the service forever and then discovered that they had extended the contract without my authorization. The person on the phone was angry and rude. At the end of the day they sent me a bill for a service I never received... Never again Dish. You all insulted me and disrespected me. It's time for someone to sue you.

My DVR was scheduled to tape the Bachelor as it does every week it’s on. Well why did Hopper just stop taping and cut off half the show. The phone technician couldn’t get it to work either. Tried to watch it on Dish to go and it has skipped episode 8 altogether. This is not the first time in one of my favorite series, it skipped an episode. What did they offer me, nothing? Just apologized and transferred me to someone who could not do anything either. Same thing happened with DirecTV so they are all the same!

I have to say after reading so many bad reviews on here I was really hesitant to have Dish installed at my home, but I decided to go ahead and sign up for service and make the switch from cable and I am very glad I did. I have 1 hopper 3 and 2 joey 3.0s installed in my home and they work extremely well with no issues. The technician arrived promptly on time right at the beginning of my appointment and he did an excellent job on the installation. He was highly experienced. Not to mention he did the install on a very cold day, about zero degrees outside with 30 mph winds. I did not want the Dish mounted on my brand new roof and he was able to accommodate my request. He was able to install on a pole in my yard with clear line of sight and strong signal. He was also able to connect to the existing coax ports in my house which was awesome.

Dish Network should go out of business. They have the worst representatives and customer service in the whole entire world. If you are looking for cable service I’m warning you. Do not choose Dish Network. In fact you should run as far away from Dish Network as you possibly can. I am a customer of Dish so I know how they treat their customers first hand. Dish network overcharge your account and take money out of your account without your consent, knowledge or authorization. They have taken money from me then refunded the money back and then lied about the refund and told me that I was at fault and that I shouldn’t had received the refund when they are the ones who are at fault for not giving me accurate information.

Dish is terrible, I called them in Feb 2019, my Dad called them to cancel the service because no one watches Dish anymore. But Dish had charged my account the balance that was due. When I called them back the person I spoke to kept on saying I can't hear you, I got upset with him explained the situation and told him they had charged the wrong account. I was hoping for them to say, "Oh we are so sorry. We will fix this." But the guy never said, "Sorry about that." He kept on saying that he couldn't hear me.

I have been a Dish Network customer for over 7 years and the entire reason I have cable is for HBO. Since November of 2018, Dish Network and HBO have been at a stalemate and I haven't had my HBO service. That said, being 5 months now without HBO service, I called Dish to cancel my service. They were extremely unwilling to work with me in relation to the cancellation charges and would not cancel my service without charging me the $20/month, despite the fact that they no longer offer the service that I originally signed up for.

We cancelled my father’s horrible Dish service at the end of 2018 because we found a better provider with better customer service. Rather than cancel my father's Dish Network, they continued to charge his credit card for another two months. When we called to remind them he was no longer a customer of theirs, their customer service department lied to us and said he had reinstated the Dish service after it was discontinued. Considering my 80 year old dad needs a translator to make a business call, that’s impossible he would call to reinstate when it’s disconnected and he’s happy with another provider the past 2 months. We contacted the fraud department at Dish and they refused to give us a refund. They’re illegally taking money from people and claiming they have permission to do so. Burden of proof, that should be on YOU Dish. If we reinstated the service, prove that we did! Disgusting company that should be sued.

Moved in October 2018 placed call was told to mail back boxes. Sent me boxes to mail equipment back. But did not stop billing me called thinking it a simple mistake and was told I was not clear to cancel??? What?? You sent me the special Dish mailing box to return your product. After call 2 still was billed, customer service sill is no good. 3 calls and 4 staff over 5 months and still told I need to talk to and do more for refund. If after 4 staff no help and wanting to only waste more of my time. Dish Network is a billing scam.

I have been a Dish customer for 20yrs + and have spent upwards of $30K with them. I have never had any issues with them until now and was shocked to see how poor they handle their business now and what a giant hassle it is to get anything handled. I have been having issues with my service for the last 6 months, it finally got bad enough that I called to see about getting it fixed. After 2 hrs on the phone with a representative and resetting all my 8 boxes, she was satisfied that I was correct about it needing service. So service man #1 shows up, does the same thing and says, "Yep, it's broke but I don't have a new hopper on the truck." I call back the next week and after 40 mins they finally set up another service person (#2) to come to my house and they are supposed to bring a new box. They show up and tell me that I really need to get the Hopper 3 but I will have to get Dish to send him back out to install that.

I was a Dish customer for more than 6 years. In 2017, I terminated my services after realizing there were other options in available such as streaming services that were more affordable. The company representative offered an alternative package, but I refused. Granted the package was for one more year at a below package price. I refused and cancelled the service. A confirmation email was received. Seven days later while awaiting for containers to ship the equipment, I reached out to them and notified me the account was reactivated and that I owe an additional amount.

I have been guilty of underpaying and overpaying on sites over the years. The thing I am most concerned over and about, is when any site can give the "Impression" that any amount may be due, when in fact nothing is currently due, until the next billing period. It has become my considered opinion. It’s a stance worth taking and should be a class action suit on behalf of any current or past customers of any service, and particularly Subscription TV providers. When something is due or past due, it should be clearly stated and plainly viewed by the consumer. If NOTHING is currently due, then the billing and payment page or summary should clearly and plainly state NOTHING is due at this time. And, could plainly show the next amount due and what day it's due.

BEWARE! Dish is scamming their customers! I have been scammed by their customer service dept and now sent to collections!!! After being a loyal and good customer for years! They cannot prove to me that I owe them the money, nor that I used their service. I disconnected last year because I was moving. They put me on some kind of pause. After 6 months they started billing me again and want me to pay for it when I did NOT have it! WATCH OUT! Fraud! I am sure there are much better ways to get TV then through DISH! Try anything other than them! They will eventually rip you off! That's what they did to me.

We had Dish TV for a long time. The 250 Package went from $ 59. to now over $100 per month. Last had a 2 year contract for $84.82. Now they want $105 with tax. They are horrible deal with. Canceled service. They would not give a break nor the same rate for us. They do not care anything about pleasing customers..

My Dish went off Sunday Super Bowl. Said weak signal. So I figured bad weather so 5 days later tried same thing. I called to cancel service... Guess what they want? 54.00 x 19 because of 2-year contract. I've never had perfect Dish. They were out three times to move it. I hate their service and DISH. If I had extra time to call a attonery I would sue the hell out of them.

ABSOLUTELY THE WORST SERVICE EVER!!! I had to escalate my call 3 times and that person Melissa ID #** is not nice and even less helpful. I called your DISH on 01/09/19 to suspend my service yet I was charged full price from my account on 02/06/19. Today I spent 57 minutes on the phone trying to get this fixed and was told you would not send me an email to confirm you refunded my money. I was told an email had already been send on 01/11/19 but could not be re-sent. The email, even if it would have been received, could not have said you made a mistake and refunded my money because I was told today you didn't refund the money until today. I will be canceling everything with your company because of your level of service.

WE have been with Dish 7 years and called up to get a upgrade on receiver (had to sign a new 2 year agreement). The tech came and installed it and we hated it. We bought our own different receiver online and called Dish and had it activated and said I need to send the new one they installed back to them. After sending the new receiver back they refuse to let us out of the 2 year agreement and I don't even have the receiver I signed the agreement for! Just to let people know, the early termination fee is up to $480 and to buy a new receiver straight from them is $50 and NO contract! No one even bothered to tell me that when I asked for a new receiver. Pathetic.

Can't EVER get out of a contract in spite of the fact that things change. They are way overpriced for what they offer. You can renegotiate a mortgage, end a contract when you aren't happy with service with many companies, but not DISH. No customer service. Will not negotiate. No point in escalating to the "office of the president" - what a farce. They answer is the same. And they won't even remove their satellite equipment without charging for it. They are despicable and should be avoided at all costs.

Tried it for 6 months. Never could get through a show without the picture being fuzzy or the acquiring signal notice comes on. Have called technical support many times but nothing helps. Willing to pay the $365 to just be done with them.

They use to be a pretty good service but not so much anymore. They want to charge for every little thing they can and won't work with you at all. I am looking to replace my service with someone else... Haven't done it yet. I don't recommend them.

In June of 2017 I decided to upgrade my Dish service to the Hopper along with a couple of the Joeys. Later that month my Grandson was employed by Comcast TV, where he received a nice discount. I called Dish, was told it would cost me over $400 to get out of the contract. I asked to pay this out. First they said no. Then this guy said, "I have a solution for you, you still have the old VIP box, send back all the rest the hopper and joeys, the old box is obsolete so you won't even have to worry about returning it, then pay us $19.10 a mo. for the rest of the time and the contract, 24 months." Sounded like a win to me so I agreed.

Dish holds its customers hostage in their negotiations. Save yourself aggravation and get another service. Dish doesn’t put their customers first. Most of the channels that are included in their packages are infomercials and shopping networks.

I have been with Dish for a month now and it has been a constant nightmare. I get random pixelation and they can't fix it. If you want to cancel you have to wait 20+ minutes on the phone. WORST company I have ever dealt with in my life. 10 years with DirecTV and never a signal problem but their billing department was the worst. I'd rather deal with billing problems than this garbage I'm getting from Dish. Ugh.

Every Wisconsin resident received a letter stating they could end their agreement with DISH without receiving any early termination fees. Looking to cut costs, we took advantage of this. The agent that we worked with while canceling stated that no fees would be charged because we were in Wisconsin and because we received the letter.

They’re the worst company to deal with and want to cancel the service. They went from 30.00 -60.00 a month. Very sad we ever started. Now trying to cancel and they want to charge $380 for something I never signed up for. I changed receivers and had issues where told I could turn in the lease boxes and purchase 2 and would not be under contract. I purchased the two boxes for 260.00 each. They increased the price of service. I called to cancel and were told that I would be charged early termination fee for the boxes I turned in. I ask to send back the equipment. They contracted me for was told could not nor take back the ones I purchased, I could keep the service and pay or give it to someone else or pay 380.00 fee.

They’re the worst company to deal with and want to charge for every little thing. Can’t believe we lasted 6 years with them. Very sad we ever started. Now trying to cancel and they want to charge $180 for something we never signed up for. Lucky that everyone else seems to realize they’re not great. We have changed to Fire TV and Apple TV, Hulu and Netflix instead. Would rather pay them than bad customer service and horrible equipment.

Offered a risk free trial of a router that the service rep scheduled for the following week would take back if it did not work better than current one. It didn't, but rep wouldn't take it. Charged me $200, and won't take it back in spite of their promise. I told them I would only agree to this offer of theirs if indeed risk and hassle free. I called for months thereafter, and got nowhere. Now I am sick of DISH, and all of the service problems, and stopped paying. Talked to them a month ago, and got escalated to a Sr. Resolution Specialist who said this had to go through corporate in CO. Promised call back from them in 72 hrs. Then started getting more robocalls. After no call, approx. 2 weeks later spent another hour going through same process.

Basic channel lineup diminished to the point they even stopped carrying the local CBS station, which meant they don't carry half the NFL games, and not the Super Bowl. Found another service to replace, better overall bundled package for our area. Then called to simply cancel Dish. Dish rep. "James" argued for over 45 minutes over the phone and REFUSED to cancel the service the entire time. I finally had to hang up on them. Then had to call back, deal with them again just to get the service cancelled. I might have considered them at some point in the future if we were to move, but now they will NEVER be considered again.

In Chattanooga, TN, Dish is in contract dispute with the local channel 3, and Dish is not carrying that local channel. They continue to charge its customers the full price of the local channels. We only get two of the three channels they are suppose to carry. The customers are being penalized (charging them for something they are not receiving). The local charge should be reduced to be fair. Can we say class action lawsuit?

I have had Comcast for years after a previous bad experience with DISH locking me into an extended contract without disclosure. I was convinced to try DISH again by a rep at Walmart, and since I'd been trying to lower expenses, gave it a shot. My internet completely doesn't work, and although Makailey personally gave me her number, she has not responded to any of my calls or messages. I told her how important it was since I primarily work from home and was GUARANTEED it would remain the same. When my new contract is up I will never go back.

Love this network. The system is very cool and technically easy to use smart everything! The only complaint for me is only 3 things can be running at once so if you are recording 2 things only one box can change channels.

Please stay away from Dish. First, they will not tell you that they are going to charge you a processing fee of almost $50 until the end of your order. Second, the gift card they promised you will not arrive automatically and they will not tell you that. You have to send in your first bill, but then there is a quick deadline so there is a good chance you will miss it. Third, you will be charged an additional $5.00 if you do not agree to their term of setting up an auto pay schedule. They will also charge for a bill as you must agree to electronic bills. Dish will nickel and dime you for everything. They don't even include local channels for their lowest package. What a greedy company Dish is. I will discontinue as soon as the contact they have me locked into. The kicker was their Chinese receiver went out the third week of the contract. What a fly by night company.

I had DISH for 13 years, my contract expired in December of 2018. I negotiated a new price for the next 2 years. It was only good for 2 months. My bill went up $50.00 today. When I called and complained they said they would lower it by $30.00 which was not what we previously agreed on. I canceled the service. I do not do business with liars. Stay away from DISH Network.

Ordered Dish Network, Hughes Net was included. Dish Net set me up on Dec 12th. From that day I never had any phone service. Set up at my sister house, she was to get phone and cable, instead they gave her internet and no phone. Now they expect me to pay for service I didn't get. When hell freezes over. They are liars & a sham. Don't know how they sleep at night. They will get payback one day.

We received a promotion from DISH for 250 channels, movies, and a $300 gift card, etc. What they did NOT tell me is that I would not receive ANY movie channels and they didn't have HBO. When I wanted out of the contract (on the same day of installation) they tried to extort $480 dollars from me. They hid the fact that they didn't offer HBO, hid the fact that I had asked for the same channels I currently had and was assured I would get them. This is dishonest at the highest level. DO NOT FALL FOR THIS SCAM. I am going to wait for the $300 dollar gift card (6-8) weeks and use it to get out of the contract. DISH has lost a customer for the rest of my life. SHAME ON DISH NETWORK.

Lost some of our programming and was still charged. Wish I had not done auto pay. They raise costs anytime they want and change their charges without notice. I was overbilled twice, have had it 6 months on a 2 year contract. They want 340.00 for me to cancel the contract that they violated. Customer service on last call was very rude, manager was no help. Can't wait for contract to end. Stay away from these guys, wish I had read reviews.

We have been loyal customers for many years. Dish continues to raise rates, and as a current customer you have to continually call and talk to many people to get the best rate for services. I recently called was told I need to change packages in order to lower my bill, then Dish raised rates on that package by the very next month. Dish is great for new customers, but does not offer much to long time customers. Very disappointing! Should not get a start at all!

I chatted with someone on December 14, 2018 to cancel service because Christmas was coming and my husband work was slowing down. I decided to put on hold for $5 a month for 9 months instead and expected my next bill to be a partial month plus the $5. I was surprised when it came and I was billed for 2 full months! I contacted customer service and they said all they could do was a $10 credit because they didn't have a record of my chat with them. I haven't even used it; I've been using Roku on internet because I thought it was off! I am so angry! This company is a RIP off. Go with another if you can!

I am trying to get it so the Dish TV can bill me on the 3rd of every month since that's when I get my disability check. They keep giving me late penalty fees charged to my account and I'm on a limited income. I have been a loyal customer for 40 years and I feel I shouldn't be treated like this. I have 2 roommates and one is retired and the other is on disability. Our payment schedules are all the same around the 3rd of every month direct deposit. As you know we also have to eat and we have other bills too. Is there any way that Dish TV could change our payment schedule to the 3rd of the month instead of the end of the month. I don't think this is right at all.

We had installation scheduled for 8-12. At 7:42 we got a message that it was bumped to 1:15-2, then an hour later another bump to 2:30-3:45, now they’re saying 3:15-4. What’s the point of scheduling an appointment if they are going to keep bumping you? Called customer service and of course they had no explanation. Maybe I should go with DirecTV instead.

I contacted DISH to have service installed at our mountain home. Got everything set up on the phone and the technician came out as scheduled. We were told that there wasn't a line of sight from the ground and the only possibility would be to install the equipment on the roof. The technician stated that only managers were allowed to do that and he would inform the manager and set up a time for he/she to come out to assess the possibility of a roof installation.

I had been a loyal customer of Dish network for many years. We moved to another state and since we retired, I was looking for a way to save money. Another provider offered a package that fit our budget. On their website it said they would pay for the contract buy out for the network of our current provider. I promptly contacted Dish and told them we wanted to cancel our contract. One of their salesmen talked me into continuing the Dish service for sixty days, and then again for another period which ended up being six months even though we were not using the service or the equipment. The equipment sat in the basement and we were only charged $5.00 but the salesman was "gracious" enough to give me credit so it didn't "cost" me anything.

I was told I could sign up for a 30 day trial, NOPE! After the first 30 days I decided I didn't like it, tried to cancel it and they told me I signed a 2 year contract that I don't remember signing, and it will cost over $400 to cancel! Asked them to suspend the services and they did... for $5 a month and guess what, the months that it’s suspended do not count toward the 24 month contract! So after the suspension is lifted it starts ware it left off! I have several reasons for wanting to cancel it besides the outrageous cost and poor customer service! I hope this prevents at least a few from getting sucked into this scam! If I could rate 0 stars I would, but this won't let me!

I have been with Dish for 18 years. But I am getting older and am on disability. I tried to get a less expensive package and got talked into the Hopper with Sling and a Super Joey. I have had nothing but problems for an entire year and they will not give me back the 722RViP DVRs I used to have. Now they say if I pay extra money out of pocket to upgrade to the Hopper 3 that all will be well, but that's what they said about the Hopper with Sling and Super Joey. I think they lost all of their programmers for some reason and have had to hire from some vo-tech school in some foreign country. The glitches on this DVR should be an easy fix, but I'm afraid I am not dealing with the Dish Network of 10 years ago, or even 5 years ago.

3 international channels are eliminated and no longer on the Dish network programming, therefore, $10.00 was credit. Now they do not want to process $10.00 but roll over my bill. They increase the price the way they want. No government barriers!!! On top of that if I don't upgrade I will not get this credit. Therefore, the company is forcing me to upgrade if I want this $10.00 credit. This point is not mentioned anywhere in the contract. This is not fair to the consumer. I am urging to government bodies to please look at this company so consumer can get fair treatment. instead of ripping us off all the time.

I have just 8 more months to go with this 2 yr. contract. I spent over 2 hours on the phone when I signed for this 2 yr agreement with DISH. I was PROMISED a set price 163.00 a month. 3 months later the price went up by 10.00. I called customer service and was told the "FREE PROTECTION" ran out. (Kind of like insurance for the equipment). Oh hell no, I never agreed to this. This should have been said in the beginning, included in the price quote. Again a month later ANOTHER ADDED CHARGE!!! I have been fighting with billing this whole time.

I have been with Dish a long time. They liked to increase their prices at times in my service and I have to call and they reduce their fees. Today broke the camel's back, I always pay on time. Sent their check in 12/17/18 say they never got. They should notify you. All I saw was on screen service interrupted - "Contact your provider". Very impersonal especially if you have people at your home watching tv while you get this message. Their service reps are hard to understand and programs available are not worth the monthly fee. We end up renting movies from Red Box. I cancelled my service today.

My mom signed up for Dish. She just wanted some cable but they don't tell elderly people what's in the contract knowing that the elderly is on a budget and the bank was no help. They say they send you a letter 10 days before take the money out but they did not send that letter. Crooked and underhanded. How low and dirty will they go along with the bank.

We have been with Dish for almost 20 year, and have never had any problem, except when the system gets too old and they won't support it anymore, but the new systems always worked like they were supposed to, till my wife got talked into this latest system, constant pixelization, even when the sky are clear, and frequently the audio isn't in sync with the video. Very annoying, and then sometimes you lose audio completely, and the only way to get it back is to reset the unit. Usually it does this after you have time saved up so you don't have to deal with all the stupid commercials, which is the only reason to have the hopper. Anyhow, so you lose all the time you have set up, and their stupid nightly updates.

I called to have them come out to my new residence to remove a dish from the previous owner. The first time I called them and went through the whole number punching menu and when I explained what I needed they gave me a number that was no longer in service. So I called back and after several individuals I was connected to a customer service rep who after hearing what I was requesting told me they could not assist me. He stated that the previous owner was the only one who could request that the dish be removed. When I asked him to pull up the address he did and then told me to give him the 4 digit code. Then he said, "See there is nothing I can do to help you." He told me to call a local outlet so I did and they told me that it would be a charge of 100.00 to come and remove it. I felt that they have terrible customer service and now I would never use them or their service.

I have the regular Dish receiver. I’ve always used the timers. The timers don’t work now. I’ve reset it over and over trying to fix it. I set the timers but they don’t work. When they do, they say unknown. They want me to pay for the new smart receiver.

MUST READ: this is absolutely the worst service ever! I ordered 3 boxes for every room. I get home and realized that I had only gotten one for the living room. Next I noticed I didn’t get the channels that have asked for. I spoke with a representative and still got charged to switch to the channels I asked for. Ridiculous! Then...few months later they removed some channels that I actually watched. I don’t have a year with Dish and my box receivers stops working. I GET CHARGED again! Don’t waste your time. They do a lot of things without your authorization!!! And still want to charge you if you want to cancel if it’s not within the 24 months. WORST SERVICE IN MY LIFE.

Was tricked into a 2 year contract for programming that was not what I requested. After being treated rudely by service rep form company I canceled my service. Was charged penalty. Don't believe anything these people tell you. After you are in their so called "contract" their attitude completely changes. Was told to get a lawyer if I wanted to hear their recorded phone calls. Beware!!!

Please do not sign up for this service! I was offered this service through Dish. Was told by the Dish representative that I had a 30 day free trial and I could disconnect if not satisfied at anytime during the 30 day period. This guarantee was also reiterated by the guy doing the installation. Well guess what??? Was told by the HughesNet rep that no such 30 day trial existed and that if I wanted to cancel the service it would be a $400 early termination fee. Was completely deceived by dish and by HughesNet about this. So now I'M stuck with crappy speeds to do my work from home with. My hotspot with AT&T is way faster. Do not waste your money with this company!!! I wish I would have paid more money with a local service than 'bundled' my service with them through Dish. We live in the country and cannot get cable or DSL or this wouldn't even have been an option. Good luck!!! Use someone, anyone else!!!

I received email that I signed up for some sort of premium support. I did not ask for this nor do I want it but saw addition $10 on bill. Also was charged for a movie package I did not ask for nor did I want! In fact I told them from day 1, "DO NOT ADD ANY SORT OF PROMOTIONAL CHANNELS AT ALL as I heard it can be tough to remove them". Keep an eye on your bill people!!!

I called customer service 5 time to get help with the damage done by the install tech. Each time I called and explained the situation I was transferred back to the customer service number and put back into the queue. I tried the chat function on the website and was told that my only option was the customer service number that had already failed for me. I give this evaluation only one star because I have to give it one star in order to give an evaluation. I would caution anyone thinking of Dish to go elsewhere. This company is NOT worth your business.

This is the worst ABSOLUTE WORST TV service. I sadly have 11 more months or I would have canceled months ago. After service call after service call, our DVR cuts programs in half, so you only get to see half of the programming, every single time. If that’s the case, I should pay half the service. Not something I want to deal with after a day of work, all I want is to be able to watch the whole episode or movie I RECORDED. Also, it will randomly cut to live TV while I am watching DVR. At least 3 times each movie or show. This is a joke of a TV service company. You won’t be receiving my business after these 11 months. I’ve called several times and they “solved the issue” when in reality, it stopped for one day then continued again. Please, save your money. And no, I don’t live in the woods or the country area.

After only having DISH for a little over a month I called customer service. First I was on hold 46 minutes. Selected new service. Was transferred being assured I'd get a person, held for 12 minutes. Called new service again. Was on hold 6 minutes then given another number. Finally talked to customer service. I asked why I don't have a channel. I was told I would have, they don't carry the channel. Question 2 where is the Google mini I was promised that would ship 2 weeks after installation, it takes 6/8 weeks was reply. Asked where is the 100.00 gift card, "You'll need to call another number for that." Bottom line if you're thinking of getting DISH my suggestion is DON'T!!

I did research and decided I wanted to switch my tv cable service to Dish. Upon calling the sales dept, we went thru all of the steps to set it up. When the salesperson tried to pull my credit, he wasn't doing something right and attempted to pull it numerous times. He was never able to get my score which is 813. I spoke to a supervisor named Shawn and someone named Eddie in the resolution department and I was told because he attempted to pull it too many times I am locked out of their computer system for 90 days. I find it very hard to believe that there isn't someone in the IT department or someone who cannot override this computer problem or do something to resolved this issue that was created by their employee! When you have excellent credit you expect to not have any issues, but when it comes to Dish - Wrong! I am very disappointed with their customer service.

I had to wait over a half hour to cancel my service. That's a ridiculous amount of time to spend on hold. They wasted more time trying to talk me out of canceling. They make it very difficult to cancel your service.

Yes I receive my bill on the first. I guess it was due to the shutdown of the government or at the holidays and this morning my cable went off. I received some mail in the mail on the 1st. I looked at the mail and it said my bill was due on the 2nd so they really didn't give me no time to even pay the bill and I call and explain it to them and they told me they would not return it back on until the $96 and something was paid. I don't think that's where you treat a customer. I had nothing to do with the mail or the shutdown and no one seems to. I want to work this out. Can I file a complaint with the with customer affairs see if I can get some justice?

I give this review a 2 stars only because the Dish system is far better than DirecTV which I dropped after 11 years. I signed up with Dish under the guise that I would get many free things, like HBO. NO ONE said while I was signing up that they no longer offered HBO because of a dispute. Isn’t this considered a bait and switch? I asked for some added compensation, maybe offer Starz for an additional few months... No go! I feel this is extremely unfair, thus the review.

I wanted to save some money by using this company for my entertainment service. Man was I shafted! Service was installed summer of 2018 after moving into a new home. A week later found out that the receiver needs to be restarted daily and if you don't use the remote that comes with the receiver it will ask you where the heck is the remote. DirecTV does not restart daily but does things in the background just like service is suppose to be not interrupt the customer from watching TV.

The customer service is shotty too. We only been with Dish 2 months. They don't want to fix ** so we are done waiting on our boxes to send this crap back and we will not pay for crap. They refuse to help with anything. No help at all. ** you Dish network.

We were using Dish for over 20 years with a 1 year gap. Called initially to see if we qualified for any incentives, we were more or less told to pound sand? I then called back to cancel and spoke with Derick ** after attempting to interrogate me being extremely rude. I asked to speak to supervisor, no such luck. A transaction that should have taken a few minutes dragged out for 28 minutes. He apologized at the end of our conversation for being aggressive. Please think twice before signing with them. There are better options.

The hard drive in my Hopper box stopped working. This was obvious as I continually received that error. I called customer service and went through all of the resets with them, even though it was obvious what the outcome would be. The person from the call center was not interested in assisting with my technical issue. He just kept pushing that I needed to “upgrade to Hopper with Sling.” I was not interested in upgrading but he wouldn’t allow me anything else. “It’s free... We’ll it's only 3 dollars more... so it’s free.” I told him I wanted another box like the one I already have and he said I’d just have the same problem. Oh I will? Cool, then you’ll just send me another one.

Very upset with DISHTV. Just had installation on Dec 23rd and I absolutely HATE DISH TV. They don't have as many options as DirecTV in their "guide" and "DVR" setups are most definitely NOT USER FRIENDLY...I was told I'd be able to keep all my favorite channels like Ovation which I specifically told the salesperson was a must but NOPE..and they don't offer many kids channels. I have 55 useless channels. Absolutely WORST TV provider ...I've dealt with all 3 providers available in my area and I've come to realize that All TV PROVIDERS ARE basically GREEDY LIARS.

This is one of the worst companies to deal with after you have closed your account. Everything that has happened to me since I closed the account, is due to Dish themselves. From Me having to call 4 times to get the boxes they promised to send me, so I can return their equipment, to having a credit on my account & not being given that credit now, due to them reopening my account without my permission, to begging them to send the boxes because I knew they would try to charge me for the equipment, and then the email came stating exactly that.

I signed on Sept 20th. The remote worked great for 1 week then wouldn't shut off tv at night. The tv's been on 24/7 ever since. I call nightly to complain and they've tried to fix it without much luck. Once in a while it works, but regularly. The only way to turn off tv is to cut the power. Why have a remote then? Mgmt said just go out and buy a remote. Why. I'm on fixed income and can't do that. Remote’s design is flawed with important button on side that if pushed screw up the tv also. Pay good $$ for their service and get treated like crap. Shouldn't have to call daily for tech support, if it's broken fix or replace it.

I feel that Dish goes up every time it can, regardless of what it says. We are over 70 and on a budget. We have certain channels we like and unfortunately most of them are only carried on the most expensive package. There are about 250 channels that we are not interested in. If we could only pay for the ones that we like, it would be ideal. I know that is not possible. I wish we had a way of getting the channels we like and get rid of the junk programs.

Great customer support and programming. Could be a little less expensive but you get what you pay for. I have been a customer of Dish Network for over 13 years and will continue to be for many years to come.

Cable is expensive. Period. We love Westerns and sadly the ONLY option is Dish Encore Western Channel which requires a minimum purchase, plus several misc. charges. Hubs likes College Sports. We added two action packs to our service only to find that the Games we THOUGHT would appear were sporadic at best at an additional $25 per month! We feel like we are stuck. Pay for Dish or NO Western channel. If someone has an alternative we would be willing to listen.

Too many repeat channels, too much sport t.v., same movies all the time, needs to fix weather channel so we can get information on weather like Cable tv has. But Dish has wonderful western shows, all the shopping channels.

I have had Dish for 30+ years, and recently switched to a Hopper and I love the fact that Prime Time of the major networks is recorded for me. I sometimes have to make a choice of which favored show I want to watch and this is perfect.

I canceled my service with DISH Network last June. My service was on a month to month service no contract. I canceled because the service was terrible. The people they sent to do work on my service were the stupid crew. Believe me when I tell you this. So I canceled. Returned their equipment. All seemed good. 6 months later they charge my card $380 (5) days before Xmas. What a bag of scum they are. Do not give your card to them to pay for anything. They save it without your permission and use it.

I am pretty much satisfied with my cable provider although it occasionally goes out and has trouble playing back recordings. I also wish it was cheaper. When I signed up the representative told me I would qualify for a lower rate, but that was not true.

Too few quality channels. All the channels my previous cable company (which was awful!) offered I would now have to purchase. But, am skipping TV altogether; opting for Amazon Prime and Netflix. I can't deal with constant ads anymore.

I have been a Dish subscriber for a very long time. 2 years in San Diego and 20 plus years in North Hollywood California. Price is the thing that is going to bring our relationship to an end. I cancelled the local channels and HBO + Showtime.

Dish Network is constantly raising their rates without notifying their customers. They sent me an email that let me know they were adding a couple of channels in for free. When I called them they go, "Oh no - that was a mistake." When I need customer service during off-hours I always have to speak to somebody in the Philippines who doesn't speak as clearly as I would like them to speak. It's very difficult to understand them with their accent.

Signed up last August. I canceled DirecTV 7 months early because I seen a post from Dish Network for a $100.00 Visa card when you sign up. I figured that the Visa card would help offset the $20.00 per month early cancellation charge from DirecTV. The man signed me up and said I would receive my card in 6 to 8 weeks. I never got it. Called to check on it and they had no record of it. Talked to a lady she said she needed the offer code I gave him. Even though I already gave it to the man who signed me up I spent over an hour looking for that offer code on Facebook. I found one from August of 2018 and called back and gave it to them. They said they would send it to the company or wherever. I would get an EMAIL from them in a few days. I never heard back from them. Your phone call to DISH NETWORK CUSTOMER SERVICE is a complete dead end.

Would love to just have channels I want without having to pay for packages and foreign language channels. It is pretty bad when we have to pay Dish to watch tv and Comcast for internet cause we can't bundle so my cost is well over 200.00 a month and I have to pay for 2 packs to get 1 channel on each. And now we don't get HBO my main channel we watched. If not by April I will change co. I don't want to miss GOT or continue missing John Oliver and Bill Mahr. Very disturbed about having to pay, my other option is go cableless and check out movies in library.

It’s drastically overpriced as we only watch a handful of channels mostly the local channels. We are charged extra for these. We pay for a slew of channels we have no use for. The Hopper is probably the only reason we stay with Dish as it’s probably the best out there. It automatically records prime time and skips the commercials as long as they are a day old.

I am a long time Dish customer but don't know for how much longer due the tasteless Slinger commercials. I am offended by the content of these commercials. It is things like that has corrupted our morals in America. Why do you feel these commercials are okay? Clean up your commercials or be prepared to lose your customers with morals.

Customer Service with DISH Network is HORRIBLE! I canceled my service over 16 months ago and returned their equipment. They apparently continued to bill me for another month until the equipment was recorded as returned. But...they cannot give me the date that it was returned! Now they have a collection company calling me for $42.00!!! Out of their mind! I wanted to give them zero stars but was required to enter one.

We have been with Dish way too long. They offer different packages. That's great, however, 60% if not more of the 220 channels either are repeats or selling crap. I feel like this is false advertising! They tell you you get x amounts of channels to me that would mean we should actually have the said X amount of shows. Not only do they play the same show on several channels they show the same show over and over and over again. Really?? There is not enough shows, movies that there can not be more of a variety? Tired of watching the same thing Over and over again!

Dish has kept its prices stable and has great follow up on customer questions. They also stand up to the network’s demand for higher costs. The signal is rarely interrupted in my experience and the picture quality is great. I'm not happy with ESPN forcing you to buy their package to watch most of the football bowl games. What happened to competition?

They keep putting on their movie channel then take it off. They use to include TCM and then took it off. YouTube tv is a better value and costs less. I'm looking at the internet competition and plan to cancel soon.

Dish Network went into my checking account and took $440 said it was cancellation fee. They waited until Christmas to do this! I received no letter nor phone call to inform me! Now I have nothing! To get my money back they are forcing me to enter into a 2-year contract. I do not like Dish nor their service! I am disabled on SSDI and need my money. This is predatory! I would not recommend this company to anyone, as they are predators with crappy service.

This is to alert consumers that DISH Network will remove your credit prior to your contract expiration date. My contract is scheduled to expire on December 29th but DISH Network already removed my credit. Hence, beware when entering into contract with DISH Network. Dish network charge you more before contract expiration.

The only problem I see with this provider is the same as DirecTV. They are always wanting to increase billing rates. I feel like the price is too high already. They go up without providing anything new. I would like to stay with one provider from now on without having to negotiate a lower fee every few months.

Great picture, dependable equipment. The only issue I have is the loss of picture during heavy rain. The Hopper skipping commercials is really nice. The Joey works well but I wish it was smaller. The remote controls are excellent.

I signed up because of the local channels provided by Dish. Then one morning no local channels. Dish said they were not able negotiate with networks. They were installing an antenna that would let us watch local channels for free. It worked for about two days. We had to constantly had to reset tv so we could watch TV. Sometimes resetting TV 4 or 5 times daily. I called and they sent technician and replaced the main box. This worked for about one week. Then problems continue. We never knew when we were able to watch TV. WE are elderly and we were stressed out. I cannot recommend them. I will surely warn with you about this company. They tell you you going to save money. They have hidden fees and their contract termination fee of $380.00. One representative told me it was $480.00 They change their stories to get more money from the elderly. Buyer Beware!!!

60 percent of the time not able to view local channels, 50 percent no signal or complete signal loss. I am being ripped off with having a high bill every month for poor service, hard to get thru and speak to a person that speaks clear English. I am over them, cannot wait to get rid of them, they are a monopoly.

Appreciate good customer service! I understood what was to happen upon installation. I had questions about channel line up; I called and spoke with customer service, who was patient and courteous. She even sent me a PAPER line up of channels...doesn't have ALL the problems AT&T had, which I HATED! GOOD VALUE!

I initially signed up DISH NETWORK for the movies including on demand. However I couldn’t even watch on-demand movies without further purchasing a Wi-Fi adapter that was not disclosed to me in the contract. I feel DISH NETWORK mislead me prior to me signing the contract. I have not been happy since I received or signed up with DISH NETWORK, a bunch of lies. This company is not better than Cox or DirecTV.

I complained to the BBB regarding the unfortunate HBO loss to all of Dish’s customers. While every story has a second side, there remains no doubt that DishNet LLC forwards more signal interruptions to its customers, than any other distributor of signal. Unfortunately, our family has been caught in the Univision, CBS, Fox News, Turner channels, CNN, Fisher Broadcasting and now HBO interruptions. DishNet continues to allow their customers to be inconvenienced while their contracts with their providers can be strong armed. We have been a faithful customer for years but this time, losing yet another channel and Dish casting their customers’ satisfaction away in the name of profit may be the last straw. The hardware provided by Dish is first class and we enjoyed all of it. Too bad more allegiance is not given to the company’s customers.

I have been with DISH since August 2018. Before dealing with this company, make sure you learn the perks of the package you're getting. The CSR can be rude at times & cant really answers your questions sometime. Their favorite line is "that didnt come with your package"... lol.

The customer service has been great but is very limited in the programming that we would like. We would like to see more children programming and of course more sports channels offered without having to pay additional fees.

When speaking with people about their cable providers it seems that all of us are seeing the same thing. They give you a special deal and then after a period of time raise the rates without telling you. You call them and they take them back down. It is constant non-value monitoring. That is my largest complaint.

My ex-husband canceled the Dish service through our Frontier, our local internet provider, because the services were all billed Frontier. He was told that because he had a contract with Dish it was going to cost an additional $100 but that he could do it and everything was all set. He didn't need to do anything else AND he could throw the Dish equipment away, no need to return it.

Frequent disruptions in major metro area, not related to weather. Awful customer service. Bad advice when starting the service then wants upcharges to make it right. Can't wait to end this term with them.

When you place your system on vacation mode, upon restarting you get the lowest channel selection regardless of what you had previously and usually the price goes up and your channel selection is very, very poor, usually NOT what you would want as a package. But to change becomes a challenge as then your price goes up and when you pause again, you are back to square one.

While my experience has been good I would prefer to just use Netflix/Hulu and drop cable/Dish altogether. My wife likes certain programs that are only available on cable/Dish so sticking with them for now.

They charge too much for programming. In an effort to downsize my bill, I cut out all premium movie channels and changed the programming package. They then started charging for local channels separate from the other channels. Now my bill is more than it was before with less channels.

Dish Network has the WORST CUSTOMER SERVICE EVER!! They do not hold their drivers accountable. Their only solution is for you to call 911 when their drivers almost cause an accident. I am pregnant and driving on the interstate to get to work. Their driver got in the right lane and I was in the second to right lane. He decided at the last minute that he was in the wrong lane. Without looking or signaling he began to come into my lane. I began to honk to let him know I was right onside of him. He didn't care or acknowledge and continued to come over. I slammed on my brakes and swerved to avoid an accident. He neither looked or attempted to wave to apologize he just kept going.

We prefer DirecTV but can't receive it because of all the trees around our home (Dish has 2 satellites, DirecTV had only 1). Spectrum cable is in our area but it is not worth the money!

We find this service all but impossible to use and have no idea what we're being billed for. We ask them for advice on how to work things but that doesn't help. We're wondering why anyone bothers to have a service like this -- millions of TV channels, all showing junk, at great expense. We're thinking of getting rid of it and just streaming content instead.

NO good way to select only the desired channels. Packages are skillfully assembled so that to get all the desired channels would require the most expensive package. One should be able to assemble a selection of 10 watched channels chosen by the customer.

We have been Dish customers for many years and up until today has been satisfied with our service. HOWEVER we are selling our home and moving. As is prudent we checked with the local cable provider and discovered they were only 10 dollars for tv given they already provide our internet because Dish is very slow and imposes strict use minutes and volume. We explained this to the escalation team and Devron decided he was going to try and convince us to remain with Dish. I listened to the phone call and the more I listened the madder I got telling my wife she needed education in how to use credits she had accrued amounting to 100s of dollars. Really? Then how come we didn't know about them when my wife cancelled our sports package to try and keep the bill under $100. That was in Oct two months ago.

Frustrated every time. If you want something that is now offered you have to sign a new 2 yr contract. The last time was ridiculous - when I was ill I wanted a cable drop moved from behind the dresser to a higher location on the same wall but the other side of a door - I called to have the cable reconnected & tech told me the other guy cut the cable wire. He suggested for me to go wireless - & of course to do that was a renew of 2 years again. If Cox, DirecTV, Verizon offer a buyout to switch I'll do it.

When there has been an issue a simple phone call to support gets it taken care of. Now just make it less expensive for seniors and it will all be good! Good supports and help. Wish the dish itself were treated with a non stick surface so snow wouldn’t stick to it.

I’ve been with Dish since 2007. And since then this company has taken great lengths to nickel and dime you whenever they can. This past spring I want the expanded sports package to watch baseball. With my current programming package I was not able to add the sports package. I had to increase, pay for, to America’s 200 just to be able to buy the sports tier. No explanation from Dish other than that’s what's In the contract they have signed. I asked with who, again the rep just said it’s in the contract. I just couldn’t simply add in the sports programming that I wanted, I had to pay an additional $45 in order to be able to add on the $6.99 sports package. Today, I called since I noticed that I wasn’t receiving the Hallmark Movie channel which I’ve had all year. My family enjoys watching the Christmas movies that are on Hallmark.

From day one, it’s been nothing argument with this company. From equipment problem, billing charges with no informed to consumers, terrible personnel when you call customer service. I terminated my contract one year earlier, paying substantially amounted of monies so could handle this bad service they have. Dish lose a few channel lineup like Univision’s network and all the good channels. They have nothing else is worth to watched... Don’t fall for the cheap price they offers you. That just one ways to get money later with false laying charges.

Have been a Dish customer for 14 years. Everytime there is storm/snow/wind, I lose service. Finally sick of it and cancelled. Not only do they charge me an Early termination fee, they charge me UPS cost to mail their useless equipment back. When I spoke to the manager, he was extremely rude and said, "You have already been charged and you will get a final bill." Dish customer service is the worst of its kind, I dont know how they train them or what unpleasant people they hire. DUMP DISH. WORST EVER!

I called Dish tonight to cancel our service. (Which should have been a 2 min conversation.) We have not been happy with Dish for years but since we travel most of the year, we finally had a moment to call to actually "CANCEL". We shouldn't have needed to give a 100 page essay/explanation on why... But the agent we spoke with tonight - a unprofessional, arrogant, RUBE named "Steve" was completely OUT OF LINE and needs to be relieved of his duties immediately!!! He would NOT take NO for an answer. He kept me on the phone for 30 min "Badgering Me" until my husband stepped in and laid the law down!

No announcement made when dispute with HBO occurred - They are too expensive. Tech Support is great, Customer Service is great, the Hopper 3 is incredible, although there is some behavior that we don't understand. They need AI.

Cancelled Dish and paid final bill. Last week they took money out of our account for non returned equipment. Called and stayed on hold for twenty minutes. Finally got an agent who said that they would send a box for return of equipment. Once they receive equipment back, they would credit our account the 300.00 that they took.

Dish TV dispute: 10 DEC 2018. On May 25, 2018, I contracted with Dish TV for services, specifically for the HBO and RAI channels. Both channels were cancelled and I called today (12-10-18) to inquire about cancelling Dish TV service. I spoke with a supervisor named “Amber” who was not very pleasant. She kept repeating that I would have to pay $400 to cancel my service and did not offer anything beyond what appeared to be a rehearsed speech stating that she understood and was sorry that she could not do anything.

Dumping Dish after five years. This is my first review. What is a happy dish customer until recently. So I was having a get together at my house for the big taxes OU game at AT&T Stadium A few weeks ago. Then right at game time a message comes across through most of what would have been the game that says they can’t come to negotiations with the local station to play the game. That was a huge disappointment to me in all of the people invited. Then Purnell reason yesterday, in the third quarter of another game it just froze. Nice day outside and I had not had a problem with it freezing in the past. May have been another negotiation problem.

They Dish commercials & when you go on the website all talk about the Hopper that records up to 16 channels. I didn't know there were different Hoppers so I just asked for a price quote for the 200 channel package that had the college and Alpine skiing channels we wanted and the Hopper. I had no idea there were like 3 different ones.

We have been a Dish business customer for several years with no problems until this year. I did not read the very small fine print on my may billing statement that says you can no longer mail your payment in (whose bright idea was this). Anyway a few months later I called to find out why I was not getting a bill. they said, "Good thing you called. We were sending your account to collections." I gave them my bank account number and asked them to clear it up right away. I called them back cause god knows they can't use that thermoplastic thing on their desk anymore or use a cell phone for what is was supposed to be for (like they could have called me and let me know my bill was late).