DISH Network Reviews

I first got Dish year ago. I moved so I had my service on hold for a few months. The service was good at first. Once I moved the second day after having a tech come out I received a bill for $116 and a week after that another bill, so all together over $250. Needless to say at that point I cancelled my service. I sent back all my equipment, (on time) so I would not be charged. Today (two days before Xmas) they take $340 out of my account without any warning. That's all the money I had for Xmas. Who in the hell does that at Xmas? I talk to manager and ask him to please understand my circumstances. They didn't even have any empathy. Merry Xmas Dish Network. Hope you guys sleep well at night. Never again and I will tell everyone I know. Dish Network sucks.

I have been with Dish for 7+ years. In November 2014 we moved and they moved us using the same equipment we had always had. In July 2015 our DVR began messing up and I called in to troubleshoot the issue and while I had the girl on the phone asked about the new Hopper and all the special deals they had for it and the ones I had seen advertised. She said, "The Hopper would be an upgrade and cost more and that all the offers I was seeing was only for new customers." So I asked "someone who has been with you for over 7 years gets nothing other than to pay more?" "Sorry that is just the way it is." She says.

Unable to get field technician to service our DISH Network because it's a portable dish although they have sent a technician set us up originally and then when we're in Washington they came out and set us up again. Now back in our original service area and cannot acquire signal. They refuse to come out and service our system because they say they don't service portable DISH in an RV yet they will set up your dish when you order their service knowing you travel with your RV all over the United States with your job. If possible I would recommend another provider that's honest even if it costs a bit more.

Dear DISH Network users. I've recently filed a complaint with the Colorado Attorney General. You have failed to produce a contract in over 5 months, and still insist on charging me an exorbitant cancellation fee, you also never provided me with the $150 sign up bonus, and this year, you've raised my rate by 100%. Problem is, you are unable to provide a contract and are trying to charge me $360 to cancel my service. Shame on you! This is fraud, clean and simple. Boycott DISH!

We called Dish TV/Frontier to see about getting their TV and internet package advertised on internet. After spending 45 minutes on the phone we agreed to the service and gave them our credit card. Frontier came out and said they couldn't find our telephone line so no service available! Strike one. Then we got charged an additional $30 by somebody called IDish who is NOT Dish. They claimed to be Dish TV but when I contested the charge, said they are a 3rd party. And Dish TV somehow has my credit card too and is charging it as well! I have called and called and no explanation. Beware!

I was a good customer by DISH Network for the past 24 months contract with automatic debit from my credit card and satisfied of what they offer but when I called to disconnect to cut some cost due to economic issue, I was held by the customer service multiple times, passed from one operator to another. The last operator I got was offering me to cut my monthly bill $<40 less for the next 6 months, then offered to extend to 12 months. I was still firm on my decision then finally offered again to cut my bill <$50 per month for another 12 months. Why all of these offers came out during my disconnection request??? This is not right? Why they did not offer this before so I don't have to stay a hour in my phone. Also I was asked by the customer service to return all of the equipment and that's fine but lastly asked to make sure I will return the IP instrument mounted on the top of my roof where the dish is located. Pull a couple of bolts and return.

I have an issue with cancellation of service. My ex has the boxes and refuses to give them back. I have a restraining order against him, so requests are ignored to return them. To take him to court would cost more than the receivers themselves. Dish absolutely has no sympathy. I can't return something I don't have and he won't return or give them back. I was given options that didn't provide any benefit.

Spent over 40 hours talking to their so-called technical support. First it knocked out my landline phone so the only way I could talk to someone was through my laptop. Next my cell phone would not connect. Finally my two printer/fax machines would not work. I stated it was non-disclosure. They stated I should have asked about all my equipment before I signed up. I stated take it out. They stated it would cost me $420. This company should be shut down. As far as I am concerned what they are doing is illegal.

Called Sierra in customer service who told me to do a couple things. Each time after I had completed the task, I told her and there was no answer, I had to say " Hello are you there"? She would come back on the phone not apologizing that I had been waiting. She told me the box needed to be replaced (this will be the second time). She said 2-4 business days. I ask her if they could expedite and she said, “Ok, two days”. It is not just their customer service. It's the service and product. They are way behind the times in what they offer you. I will NEVER recommend DISH to anyone, and will definitely put the word out about how bad they are. As soon has my two year contract is over, I'm out there. I hate this company.

Prior to scheduling service to be installed, I asked about a station's availability since it's a channel I watch all the time. I was told I could get this channel for an additional $2.00 a month... Super no problem, sign me up. The system was installed and I could not find the channel, the tech said give it 24 hrs to update. The next day I still did not find the channel so I talked to customer service and was then told that I was misinformed, that they no longer offer that channel and that I am subject to a cancellation fee of $480.00. I was lied to about the service I would receive. And because they can't offer what they told me they would, I don't want the service. I don't see how they can charge me a cancellation fee when they are the one who breached the contract.

I changed the Dish package to a cheaper one. I was told by the representative it would go into effect immediately even though I had already paid for the service they were turning off. Then I was told I would have to pay for the next month also even though I would not be getting it. This is a complete rip-off and they will not change things.

I have had issues with Dish Network for months. The connection goes out when there is no weather conditions. The connections suddenly reboots itself and you wait 10 minutes for another signal to finish reprogramming. When I call Lindsey Communications, who has the contract at our apartment complex (who sends out the billing statements) they of course refer us to Dish Network. These guys have banker's hours of M-F, 8-5pm and no weekend service. So naturally when I call on a Friday late afternoon complaining my box is defective, I'm told they can send someone out on Tuesday late afternoon. So no TV over the weekend and no credit to my account either. Are you serious? What a bunch of **! Don't ever use this service at all. The most unreliable, expensive, garbage you'll ever pay for. Stay away from these guys. I wouldn't recommend them to anybody!!!

We have been with DISH for about 4 years with no major problems. We combined our internet with another provider and decided to cancel our DISH service. I had just paid the upcoming bill so when I called to cancel I asked how I would receive the refund. They told me it would have to be refunded to my MC card that I paid the bill with. The fact is - I paid my bill through bill pay on my checking account as I had since the beginning and I do not even own an MC with the last 4 digits they provided.

Please do not ever use this service! The technician came to my house telling me I had to pay a $50 fee that he couldn't give me a reason for. When I tried to dispute this he only argued with me. I asked to speak with a supervisor, he only called one of his co-workers trying to pass him as the supervisor. When I finally did speak with a supervisor nothing was done. I had to call the police to my home, after doing so the technician left my home an absolute wreck. When I told the supervisor all he could tell me is that they would have to INVESTIGATE this. I had to take pictures of how he left my home. All of this while here it is the holiday season and we have family coming in. I cannot express enough how DISSATISFIED I was with this company. Please do not use them.

I had the installer come to my house. They put a hole in my wall. They left their mess all over my house in the yard the wires were sticking out everywhere. They refused to fix any of their mess. I asked to speak with their supervisor and the man called in one of his coworkers which did nothing for me. I had to call the police department and file a police report on them. Now I have contacted a manager which is refusing to do anything to solve this situation. The supervisor says they need to review the incident before they know what they can do. As of now my house is in a major mess. It is the holidays and I am very furious. Please be aware of this company and do not use them now or ever.

My family has been a DISH customer for several years. We have had three TVs and two receivers plus the other one that just does the viewing.. not recording etc. A while ago DISH had to upgrade their equipment in our area as they had gone with another provider of something. They told me that they would need to put the receiver on the other end of the house. They could not do this because it was towards a lot of trees. They came in and put in the equip that needed to be changed out because of their upgrade.

I have been a loyal DISH customer for 13 years, 11 of those without a contract. I overlooked little things but the service and the customer service was pretty good. However, in the past couple of years they have steadily declined in both. No 2 customer service reps have the same answer to a question and they have repeatedly sent me the wrong equipment when I tried to upgrade. Three times in the past 2 years they have sent the exact same equipment out when an upgrade was ordered. The Hopper randomly works and the remediated credit for life of use of $35.00, was suddenly dropped without notice because they don't do that anymore. I have that credit offer for life in writing. I don't care if it isn't offer to people now, it was offered then and I'm not dead.

We have been with Dish Network for 15 years and loyalty obviously means nothing to them. We were at same home for 14 years. We moved last December 2014 and asked for the free move service they offer. The technician they sent seemed very knowledgeable and we are not so this would have been a plus. It wasn't until our Air Force son came home almost nine months later and talked to us about HD because it is so much more clear. He looked on our bill and it shows we have been paying for an HD receiver since our December 2014 move, but he assured us the TV obviously did not have HD.

This company is the worst is the worst. What disgusting people. Charged $310.00 to have my deceased grandmother's dish canceled. I talked to several people. Basically, "sorry she's dead. You owe us $310.00." The attitude from management was "just get over it and cough up the money." Even the reps who I spoke to first were totally appalled by the attitude. I offered a death certificate with her address. That did not help. Again basically "just pay up and get over it." You people suck!!

I did the research and chose DISH. Turns out, every time it rains, you have no TV, Internet & phone. I live in a very tropical climate, so rainy season = dark ages!!! A week after installation I called to say "It doesn't work." (Non-English speaking support by the way.) They had to send a tech, who if he was the last person to get the service to not work, would be responsible for an "uninstall " therefore forfeited a previous install that he DID do, and losing a commission on a job he did to say he couldn't get my service to work. You can't control tropical torrential downpouring rain! So I called back, of course he didn't enter it as bad service.

The sales representative named John sold me a package deal, no contract, and said the hopper was included. When I got home, I find another receiver that looks like a giant VCR, and it's not the hopper that the guy said.

Dish has unfair representation of their company! They added a 2 yr. extension on my son's account when they came out to upgrade my system to HD and purchased a surge protector. They have put a hold on my checking account for $124.58 which is for a bogus account. You see I don't even have a account with Dish! The money will be deducted within 24 hrs from my checking account. At the time of their visit the technician offered me to purchase a surge protector for my new TV. I paid with my credit card for the surge protector and made it clear to the technician I was signing for the credit card purchase (surge protector) and verifying his service call only. I am not the account holder, not the signatory on the account, nor would I ever have allowed Dish to add a 2 yr. extension to my son's account!

In the past 2 months I have not been able to watch ball games on high definitions. It always says HD is not available. My question is why. I understand during bad weather but this service is never available in perfect weather. If football ever starts streaming Dish will go bankrupt.

I called Dish because they were listed as internet provider. They told me yes but I had to get cable as a package to get internet deal. I have cable but no internet, after 2 days of installation I called to see when internet would be hooked. It's not in my area and now I'm in a 2 year contract with a service I didn't want and still have to find an internet provider. Liars to get sales!

When I signed up with Dish the operator told me that I would be able to see Dodger games. I found out that was not true. Only Time Warner has a Dodger contract. Then, after my 3 month promotional movie offer was up I signed up to keep the movie channels for $185 a month. The phone operator at Dish repeated that my bill would be $185 per month. My very next bill was $226. Once again, dishonest. I have finally dropped all movie channels and I'm being told my bill will be $171. I would drop Dish all together but I'm locked in a two year contract. Unacceptable customer service.

This company just like all the other utility companies and cable companies are a big rip off, and the main problem is that our wonderful government here in the great USA does nothing to stop these crooks from continuing to bill customers for bogus tax fees, and high rates. We had a movie that we never even rented on our bill and we called them up and told them about it. The lady on the phone of course a foreign person can not even understand her told us she took it off. Well of course we got the bill emailed to us and not only was it not taken off they double taxed us too. So my wife called them up and had to waste our time once again on the phone to resolve it. Well the lady another foreigner told her that she can not make the adjustment because she does not know how. Then why in gods creation are you even working there then. CRAZY.

I have been a Dish customer for almost 6 yrs. I recently called them to tell them I wanted to cancel my service as I was moving to another state and would be in company housing for a while and would not able to use my Dish for a few months. So they start the double talk about "Hey keep your account active and only pay $10 a month." I keep saying "No. I want it cancelled." Then they say "Hey we moved your equipment so we started a new contract and now you owe a $480 cancellation fee." I said "I never started a new contract and was not notified and would not pay it," and said "Well if I have a new contract why are you charging me full price?"

Hello. I recently sold my house. We contacted Dish to close our account. Our balance was zero. They said they would send shipping labels to our new address to return our modem. We never received these labels and in our hectic moving process we had forgotten about this piece of mail that was promised to us. We were almost closing on a construction loan to build our new home when we found out that we were put into collection by dish!

I have been a customer of Dish for the past three years and I'm beyond satisfied. They respond quickly to issues and have a great chat feature for customer service which is super convenient. Their online account management system is super easy to navigate and making changes without penalty has been on point. The only issue I've had is that their equipment seems to be somewhat sub-par, I've been through three Hoppers and two Joeys since becoming a customer. They've sent replacements very quick but averaging one replacement every six months is a bit more than I expected. Overall, great experience.

They lied to me and I end up paying for insurance on equipment that I didn't own and had to pay $400 dollars to end a 2 year contract. If they try to get you to sign up run away and do not sign a contract.

Dish turned me over to AFNI collection service. I did not have service with Dish and when I contacted them they said they could not find any information on me and I asked them to contact AFNI since they told me Dish contacted them. They still told there was no information on me and I asked them how it was possible for Dish to turn me over to AFNI if there was no information on me and never was! This went on for a while. I contacted BBB and never got any help from BBB. But when I contacted BBB, Dish Network all of a sudden came up with my information! I live in a southern state and they say I had service in a northern state. I have lived here since the 1980's.

Well within the first few days of my service TV auto turned and these where the ones without a box channels where recording and before my bill was due I had asked to be disconnected. You have to keep the service for 2 years there is no 7 day or 14 day or 30 day grace period, no nothing. You have to keep your services as soon as you can turn them on. Where is the fairness in that? I have not even receive a bill yet so I was not even 15 days in.

I am so disappointed with Dish network. I’ve had them for almost 2 years and previously had them several years before but had to cancel my service due to a move. They charged me over $200 after I cancelled because I didn't complete a two year contract. But i paid it and started a new contract with them almost 2 years ago. After the first year, we bought a house and put our account on a freeze because we were trying to get our budget together with all our new bills. They only charged us $5 a month until we took the freeze off our account and lowered our service to save money for a while.

Ever since they installed equipment never got full signals. Always had signal lost prompt. Called them within 2 days of service. Had technician come over 5 times in 5 weeks, asked to look into matter. I was told to return the equipment and told me my account was closed. Got bill in mail for services we never watched after calling multiple times. They never resolved or send my account to collection?? Not sure what do I PAY FOR? NEVER RECEIVED ANY DISH SERVICE... FRAUD COMPANY.

Long Story. Used local installer to use local money. They had a $200.00 credit card deal. Called day before and asked if it was OK. Didn't put the right code on the install bill. Wouldn't give me the 2 hundred. Used the chat to complain. Said "No problem". I would get deal. Called next day as directed told, "No way". Did everything over again same thing. Complained no use. Wrote IA att. general. Took over a year and after complaining about my complaint to the Governor. I got a call and said it was their problem and and if they could just add it to my account. I said yes.

I called DISH to order services and they said that they would be out within two hours to activate the account. Within 30 minutes I called back and cancelled the service telling them that I would prefer not having several bills for a variety of services. They told me that they cancelled the service and no one showed to activate services. But they have been billing me ever since. They have been running a payment through my bank account no matter how often I call.

I pay through mail, and Dish network constantly terminates my service Tri monthly. None of the supervisors seems to be on the same page with each other, one will tell you one thing and the other tells you the opposite. Safe to say when my BINDING contract has expired I will gracefully and happily cancel my service. (Not to mention balloon fees, growing bills, and horribly misinterpretation of introductory prices.) But I was willing to live with that, but I refuse to pay for service I do not receive! From 60$ to 150$ in a few months lol.

I call to see how much a new customer deal would be because when I called 4 months ago they said I wasn't eligible for 2 more months. I get a lady from India with a thick accent, and a cold. It's impossible to understand her and I have to ask the same question 3 times and still no answer. Finally she transfers me to someone else. Momentary relief. Then more anxiety due to the fact that the next lady also has a thick Indian accent.

After the first year of my 24 month contract my bill double. Dish stated that I would have to buy out if I wanted to cancel. So I changed my package so that I would be able to afford the cost. I lost a lot of the channels that I watched. So for the last year I had basically no channels I enjoyed... all Home shopping channels mostly. The one channel that I did watch on a regular the yanked without warning. Literally I was watching it and then it was gone. I called CS believing it was an outage of some kind. They informed me that I would need to upgrade to get the channel again. Sigh. Now it is time for me to move and where I going I will not need to transfer. So I have to return their equipment at a fee of 10 per required box in which they are charging to my account.

Was very disappointed. After I sign up with Dish internet over the phone as mentioned anything about a 24 months contract. After 4 months been having issues of the slow internet. I called and they say if I ever run a speed test then I found out 7mbs for $49 a month then I switch back to CenturyLink. Now when I called to discontinue their service they mentioned the 24 months contract that I never knew about. Now they're charging me $262 for penalty fees. There. I kinda argued back and explained that I didn't know about a 24-month contract. Now I need help.

Last night, we switched from DirecTV to Dish TV. What a mistake that was! We liked that they had better pricing and a 2 year lock on the monthly bill amount. Installer came last night. He left saying that their joeys being new out of the box would take up to 24 hours before they would be synced up... Well, we are over 24 hours and every few minutes, the boxes are still locking up. Nobody available for 3 days to come "fix" our TV's. Really? That is good service. I want out of my contract if this is how it is going to be for the next two years. Any suggestions from anyone?

Have only had this service since August 14th 2015. Made my 7th call yesterday November 23rd 2015. DVR not working, Internet not working, cable out. Very rude customer service reps. Try to tell me they had tried to call me to resolve these issues. Nope, sorry, lies, I have a cellphone and a house phone with an answering machine. No reason for them to not be able to get a hold of me, they never called. Have reported them to BBB. They are a very terrible service.

I had an appointment with Dish on 11/23/2015. I called to make sure that the appointment for the technician to come was still on. Everyone said it was ok and the appoinment was from 2:30 to 4:00 and someone will come help. After waiting for 2 hours and no one came I called dish to complain, but their answer was that someone did come and fixed an outdoor problem when the problem was clearly the receiver not the satellite. What I don't understand is if they did come then they would have follow through to see if the problem was fixed, and asked before leaving.

Buyer Beware. My experience with Dish starts like this. I had been a customer for three years. I called in and said that and asked if there was anything I could do to lower the bill. See I wanted to discontinue service and save some money. They offered to lower my bill by $35 if I were to stay a customer with them. Of course I took that deal. Then to find out a few months later that they were returning my rate to the previous rate. So I of course called in to find out why. In the end they took $248 out of my account by direct deposit without my approval and all they are saying is that it was in my contract. Just buyer beware with these people. How they think it's ok to have access to my bank account to withdraw whatever they please is beyond me.

I have had Dish for roughly 6-8 months now. The service at my home is OK. But as far as the Dish Anywhere, It is horrible. It is completely choppy going in and out and skipping, makes watching any TV show or movie very aggravating. It worked for about a week in the middle of my service. It didn't work for the first couple months then for about a week it was working great, but then it went right back to being choppy and horrible reception.

Switched to Dish after their representatives convinced me they had Nick Jr. in Spanish. Called them back on installation day when found out they don't have it, to cancel the contract, but they wanted to charge me the cancellation fee I didn't have. This is THE ONLY channel we needed - we don't watch TV otherwise. Instead, they pressured us into signing up for premium channels 'free of charge" because of the stated problem. Despite we never watched those premium channels and I called to make sure they cancelled subscription past the "free" months, they still charged me for those months. I got reimbursed the fees but not taxes.

So this is happened to me. I got a contract with DISH for Internet and cable. They said, "ok, it's gonna be $88." So I said, "yes." They said on Thursday, cable guy will show up so I was waiting but nobody show up and no call. After that we find out they changed schedule also plan by themself!!! I didn't agree about that!! So I call to them for cancelled immediately. Because I know if cancelled in three days after contract, don't need pay for cancel fee. But they tried me to pay $480!!!

Dish installed in my 87 year old father's house. The installers ran a cable 15 feet across the floor, between his oxygen bottles, up the wall and out the top of the window. Window does not fully close and screen now out. They stood on the central air unit, crushing the top, ran the cable up the brick wall, stapled to cornice and ran the cable across the roof to an antenna attached to the shingle roof with no flashing or water seal. They were in and out in less than an hour. This would not have been the case if the customer was young, in a upscale home or able to recognize crappy work. This is simply an example of the type of treatment given to those that can not defend themselves, elder abuse. I'm saving pictures as these would be good marketing material for DirecTV and the local cable provider.

I had an installation appointment scheduled for November 19, 2015 between 12 and 5pm. The appointment was confirmed on November 18. I called at 11am to get a more accurate time of installation. I was told that they couldn't give me a time but I would get a call before they come. I called back at 2pm and was told the same thing. When no one had contacted me by 4:15pm, I called Dish back to find out that my appointment was rescheduled for Sunday, November 22, between 8 and 12. No one ever called and notify me. I asked why and I was told that someone had changed it, and asked who had access to my account, then after 30 minutes on the phone trying to get this figured out I was discontinued. I called back and was then told that when the installer came out no one was home so it was rescheduled. We were home all day waiting for the installation.

Thanks fellow unhappy patrons of DISH for making me feel like my complaints have merit. I, too, have experienced much of the same type of problems already posted. Pricing: fluctuations and, at this time, almost double what I was originally promised. Channels: yanking channels off and on like playing with a light switch; very few channels to watch w/o paying extra $ and many, many, many infomercials. Customer service: "my way or the highway" attitude. Billing, fees and $ overall: don't get me started on this. Scams: latest is the HBO "deal." Resolution with DISH? Hasn't happened and most likely will not. So, I'm just serving my time and with no hope of early release. Hopefully, I don't need to take out a 2nd mortgage to pay for whatever they throw at me at the end of the contract.

Every time I make a service call, I have made three the last month, I get someone on the phone in the Philippines that can barely speak English. Why aren't there calls centers here in the United States? Not only is the customer service poor, at best, but what about American jobs???

We had DISH 2 yrs ago and when we moved to a new house we were informed last minute that DISH cannot provide service. This caused us great inconvenience. We had to return the machines ourselves and had to really fast find another provider. The reason for their inability to provide service was a tree. We now move to a new house again and wanted to try to get DISH service again. To my surprise we were denied because of unpaid bill. We could not recall such unpaid bill.

I had dish installed on November 13 by a contract installer for dish. He showed me how the system worked and left. I later was trying to find shows I wanted to record in the future and attempted to locate them with their system. I was unable to. I received a message Dish was unable to connect to the internet and to try later. I waited and tried it again with the same results. I called Dish customer service and she walked me through the process through the settings. This didn't work. She put me on hold for a while then came back on the line and said since it was a new install I had to wait overnight for the download could finish.

Be careful. This company states that they accept summer service only. We went to NJ for the vacation for the summer. We needed TV service for the summer time only. When they came to install service they said "please sign here" stating that all work was completed. Turned out to be a contract which we didn't know about. All calls to rectify this situation have been rejected. The company says one thing and does another. Notes were deleted. Call history was unavailable and nothing was done to verify that we were a summer contract only. DO NOT SIGN UP with them. Their quality is terrible and they are crooks, thieves and a bunch of liars.

After dealing with Dish TV I would go without tv and movies when I movie. I've dealt with this company for far too long after trying to disconnect from their service. I'm being fair when I say I have never dealt with a company that has been so horrible to deal with. Extra charges here and there, absolutely NO customer service, lack of convenience and extremely difficult to deal with. I've never written a review, but their service was so horrible I had to warn others: BEWARE!

I live in rural Virginia where there is no cable or good internet services. I decided to get Dish because of their internet service. I was going to get TV as well since we only have an antenna. In October the Dish tech, named Buddy came out. He screwed the dish into our roof through the shingles on the house. Then he said that a huge cherry tree in the back yard was in the way. He said that if we chopped down that tree we could get the signal. We hired someone to take down that tree and all other trees around it. The expense was considerable. We can now see two neighboring houses and traffic on the road that was bitten by the trees before. The fire department is going to come burn the debris pile for a training exercise because it is so large. Our secluded lot is not private anymore, but like I said, there aren't a lot of choices of you want internet in rural Virginia.

Cable and satellite tv are among the most common over-inflated products we consume. Because of this, the owners of these companies are among the richest people in the world. Many are richer than oil company executives. I recently cut the cord. No more cable or satellite tv. The company I was with, Dish made it hard. First, they didn't cancel account as agreed. I had to call back and demand a cancellation. Second, the next day, before sending me a box to return the equipment, they sent an email saying I was being charged $400 for the equipment.

After signing up with Dish my bills started increasing. I called and they promised to reduce the bill. The next bill I received was even higher. I called again and once again they made changes that also increased the bill when I clearly said I wanted to reduce the monthly bill. Finally, after asking dozens of time they closed the account. Since they lied to me twice I was forced to close. Then they sent me a bill for $290. I wrote to them twice and asked for written responses. I never heard from them. I then wrote complaints to the BBB and also the state Attorney General. I have still heard no response from them.

Consumers, whatever you do, never accidentally overpay Dish. They have kept nearly $500.00 of our money that they shouldn't have received. They do not call back when they say they are going to call back and they have claimed to reissue the check 3 times now. Their "Escalation" department and "Call Center for the President of Dish" is a black hole of useless information and people who cannot help you. We will be going on 8 weeks without our money, possibly 11. We will never do business with this company again. Beware!

My family has been using DISH for over 7 years, and I used to pick DISH over DIRECTV any day! After my recent experience with cancelling my account and bringing my dad’s account off suspension, I have now changed my opinion. I have DIRECTV at my new house, due to the boyfriend’s opinion, but DIRECTV has been wonderful compared to this crap.

I really hate the fact that I pay $200.00 a month to watch a crap ton of commercials! I'm sick of watching commercials. 10 minutes of whatever show you're watching and 8-10 commercials in between. Seems like someone is just rolling in the dough with our monthly payments and all the cash from advertisements.

I was injured in an accident at work. I called Dish to explain my situation. They only said they can lower my bill for 3 months by 20.00. I stated I have no income and were not willing to work with me. They disconnected my service and asked for their equipment back which I did. Now I receive a bill for 570.21. I spoke to someone in billing. They now told me they could have froze my account for 5.00 a month or changed the plan. I was never told this when I called. They transferred me to the president's office and pretty much was like I have to pay this bill because of early termination. I didn't terminate the service. They were not willing to work with me. Due to a severe injury they terminated me. Now want me to pay 570.21 For terminating my service? Crooks!!! Kick a person when they are down.

I found out today 11/9/2015, that Dish had taken it on their own to enroll me in "auto pay." If it happened to me, it could happen to you or millions of others. The representative (name: Raymond), said "the system" automatically enrolled me, which is illegal. Please all beware of this practice.

I cancelled my Dish services because they were expensive, and I rarely watch TV. I mailed back all my equipment within a month of cancellation. I was told the equipment never arrived, and even though I have the receipt showing where I mailed the equipment from USPS I was still charged $458. After several angry phone calls, I, out of foolish pride decided not to pay the bill. Over a year later I decided to resolve the debt with the collection agency that held my account. I made an agreed settlement with the agency of $320. I made a payment on 10/30/15 and called on 11/06/15 to make the final payment, at which point I was informed that Dish had taken my account back on 11/03/15, and I had to contact them.

Dish installed a satellite dish on a building for a tenant who signed a form stating they had my permission, "attempts" were made by the tenant stating they couldn't reach me. The tech called BlueSky in Cedar Rapids, IA and the manager approved the installation. It was attached to MY building, and cable was slid under a storm window and under the original window (this building has three foot stone walls and historic windows). In the process screws were removed from the storm - and not all were replaced. The tenant moved next door and took it upon himself to relocate the cable through a screen window and a window pane busting it out. All this without any conversation or permission from me.

Ever since we got Dish, almost a year ago, the service is horrible. Our internet is the slowest I've ever encountered anywhere. You can't watch anything on demand unless you're willing to watch it 2 minutes at a time with constant interruptions from in not being able to load. These interruptions are roughly 5 minutes long. I'm canceling and never referring anyone to Dish.

I signed up on DISHTV for NFL games. They have less TV and NFL games available than the guy across the street with a cheap antenna. I would say customer service is a bunch of **, but that would be rude and unfair to **. I am very dissatisfied with DISHTV, and will be telling everyone I know to avoid them in the future. I am currently seeking redress by trying to get DishTV to disconnect their gear, and to discontinue their "service".

I've been a DISH customer for about 2 yrs now. Haven't had many problems with the service before other than increasing prices which I had to cancel some movie channels and some problems with my search options not showing results for future movies that I want to record. I had someone come out for it and he fixed it. Well this time that happened again. Only this time I had to spend over an hour and a half on the phone with customer service trying to explain to them what was wrong and begging them to send someone out to fix it. Which costs me money too, but anyway, he finally switched me to an account specialist who got me so frustrated but did send me out a tech.

I canceled my service to go with another company and asked for them to send me a label to return the boxes. It took four tries to get the information I needed. After yelling to speak with a so called supervisor - he was rude, tried to talk over me and threatened to transfer me. I hate this company!!!

On November 4, 2015, I stopped by the local Dish Network/Dish TV store to inquire about getting a satellite dish for my apartment. I live in Cedar City, Utah and it's the only store in town. I am desperate to get rid of my cable, TDS, but do have maybe a few complications (does my porch face the right direction? I would need a pedestal and a cord through the window to the TV right there) and the gentleman I spoke to said he would have to take a look. I never heard from him again until yesterday when I caught him at the office. He promised to come over after lunch and look at my back porch but he lied and never showed up. He has no office answering machine nor does he answer the phone. You are a telecommunications company, surely this guy, whose name escapes me, (I am an old lady) carries a cell phone to answer missed calls.

I repeatedly told the Dish salesman that my husband had to be able to get our local sports teams and games. He repeatedly assured me that we would be able to see our local teams games... no problem. Outright lies. Signal came and went with the wind. I called and cancelled the service after 36 days and I was told by the customer service person and the legal department that I would owe them $400.00 because I cancelled the service before 2 years was up. I had no idea what they were talking about because the salesman did not mention this in our conversation.

I lost my job November of 2014. Our contract was supposed to end on November 7, 2015. We called to cancel our contract on March 23rd 2015. While speaking to the Dish representative he told us we could put our service in vacation mode for $5.00 per month for nine months. We "SPECIFICALLY" asked the representative if this would affect the length of our contract and the representative "SPECIFICALLY" said no, it would not. The representative told us that we would be able to cancel on November 7, 2015. He also stated that since we paid our last bill and applied 100.77 to our account if we cancelled by the original end of contract date we would have a credit to our account. This was a lie.

Dish Network paints this picture of no hidden fees and has a commercial with the property brothers to hide behind them. I have news for everyone. Do not get involved with dish network. They tell you you signed a 2 yr contract which I never seen. Every month they up your rates which make you have to keep calling them to tell them "why are my rates steady going up" and they fast talk you.

I contacted Dish in June 2015 to end contract after only 1 year due to increase in price and dissatisfaction with internet services. Dish representative offered a package that would reduce my remaining contract to 6 months, which would mean my contract would END completely in DECEMBER 2015, at a reduced cost per month in order to offset the high cost of cancelling services early. Seemed too good to be true, so I called Dish back twice more within the following month to verify the new plan, both times I was told this was accurate. In November I called to make final December payment and arrange to have equipment picked up and AMAZINGLY!!! no one knew what I was talking about!!!

I have been a customer of DISH. I had no complaints until November 22, 2014. Jan. @ 2014, We were homeless. I tried to cancel my service agent ask me if I would want to be on hold for nine months. I did agree, as I thought I would have a place to live by then. In November 2014 I called to explain that where we moved WOULD NOT LET US HAVE A DISH ON THEIR PROPERTY. I asked to be discontinued - Send me a box to return DVR and remote. Then nine months later my bank account was overdrawn because there was no record of that conversation.

After having bad service with Broadstripe (now WOW), I was totally off guard when I received the best customer service from Dish TV. I signed up through a flyer, and not from a local business. When I signed up, and spoke with the customer service unit, I just couldn't believe how accommodating they were. I received a $50.00 gift certificate. The gentleman who installed the Dish was so delightful. He was really good natured and he worked quickly. He was quite comfortable to be around and I asked questions. He was quite patient. Then when I had problems with my Dish DVR component, I called Dish. They took me through the steps to accomplish what I needed: not once, twice, but more like three times.

I have been a subscriber of DISH for over 9 years. My local HD stations have been sporadic at best, until lately, when they have become nonexistent. I have been in contact with DISH on numerous occasions for over 2 1/2 months now, trying to get these issues fixed. To date, absolutely nothing has been done. They keep scheduling appointments, at 2-3 week intervals, and either not showing up at all, or they will have a local contractor, Home Entertainment and Security, contact us, expecting us to be home within minutes, or they cancel the appointment. My wife and I both work, and cannot just be at their beck and call, just to conform to their schedule.

I was a Dish customer and cancelled in Oct 2014. I advised them I did not want TV/Internet anymore. TV went off then 2 wks later internet. I asked what I owed and paid. I now am in collections because of Dish. Their inept customer service did not give me correct information and led me to believe I had it all paid off. I started getting calls from collections and in turn would call Dish. Each time I was told I didn't owe them, put the blame on DishNet who had me active but cancelled the whole time. I had to pay more and thought it was done but kept getting calls from collections. I took my argument to Dish legal who charged me more again and I paid. Yet I was still in collections.

We got a flier in the mail saying that Dish tv joined with Frontier. We have been pleased with Frontier and Directv just raised our prices about 50%, so I called in to Dish. We were told we would get 240 channels (on THEIR FLIER!!) for $24.99 plus $5.00 for the hopper DVR things. And was locked in for 2 years she told us, with first month free. Then we got our 1st bill and see we were charged $183.00 for the first month!! I tried calling several times and spent HOURS of frustrating futile time on the phone being transferred back and forth, with no resolution. So I complained to Better business bureau. I finally got a call from a supervisor, who told me I must have misunderstood because they don't offer those prices. Really? Then why did they mail me a flier offering that?? I have wasted many hours on the phone with them, but they refuse to give me what they offered us!! So I am cancelling.

I promise that I will spend the next years of my life trying to get whoever I may, to get rid of their Dish network service! Dish network debited money from my account without permission and I did not sign the contract that had my name on it! Stay Away!!! THEFT!

I called and informed to them that my bank account was overcharged & they stated that my one year was over. I never received a letter of noticed via mail or via phone etc. I called and all they stated was that I should of remembered the terms I agree to over a year ago!! Poor customer service.

I can only say. I WISHED I NEVER GOT THEIR SERVICES. TV AND INTERNET. It's the worst service I ever had. And I signed up for 60 months. I am a fool for thinking that Dish was #1.

Called and cancelled a pause of service but they did not acknowledge the cancellation and started sending bills which my 84 year old mother started paying, then after 9 months restored service and began increasing bills and will not acknowledge the cancellation. We do not have any equipment and have received no service from DISH since December 10, 2014, yet we are being billed and their spurious actions are going to result in a credit report that has no merit. I spent over ten years with DISH and thousands of dollars and this is the treatment they give a long term customer after a cancellation. Like a parasitic organism DISH will not let go and continues to grasp for something when they deserve nothing.

I joined DISH back in April. I've called about the problems I'm having to no avail. Pictures keep going out even when watching the DVR, getting messages to check plugs, hopper starting up or other messages. I'm so fed up with this service. Thinking about going back to Directv, the price was higher but I was getting good service plus they'll send someone out to fix the problem. I ordered the $39.99 pack and bill was $91.00 monthly and now after the 3 month deal it's higher. Bad business DISH. And wasn't getting all the channels back then, I don't have HBO, Starz, Cinemax... Seem like the bill should be lower and this Hopper Sling isn't working out at all.

My dish pulled away from the mounting it was attached to on my house. Wood rot. Of course the Dish reception went out and I lost TV. I called customer service. It was a simple case of realigning the dish itself (I had already replaced the rotted wood and reattached the mounting and dish itself). Unfortunately a technician wouldn't be out to my house for 12 days. There is only one technician for my county, I'm in a very rural area. 5 days pass of me watching DVDs, then, DISH calls. They are bumping me up by a week. The tech will be out in 2 days. YAHOOOOO!

My boyfriend and I moved into a condo where the satellite wasn't able to be installed, due to the association in the complex refusing it be put on the roof. It was out of our hands and also Dish's hands. We were told to put it on a pause that was $5 a month or pay $500 for a cancellation of an early contract. I called a few weeks later to have the tv service dropped to the lowest dollar amount it could go which I was told was $19. They never fixed our account. My bf was charged random amounts at different times of the month. No one speaks English and the customer service reps are rude as hell and interrupt you while you try to explain your problem.

I have had Dish Joeys. Not working since their installation. All 3 of them freeze up and they can't fix it. I am about to go to cable!

Lied to many times. Rude people. Trying to return the satellites after being lied to by customer service. Charged 595.00 2 days after they left a message stating they would send a box in 7 days. Called and electronically discussed with customer service. Said they would "investigate" Taylor on chat, john **, and two others. I have now started to screen shot conversations and record messages. You should do the same.

First, the account is in my husband's name. Have been a customer from the '90s. First, I wrote a 3-page complaint letter so accurately telling my recent problems with the Joey and Super Joey. I get NO RESPECT AS A CUSTOMER. I pay a high rate for inferior service. I guess you don't care if I go elsewhere. I get no respect, Dish lies, and your president lies. Well, my letter stated what I was going to do if I didn't hear from you, and I will.

I repeatedly experience issues where the DISH Guide says one program is on a channel but the posting is wrong. F1 racing is in TX today and the channel that it is on says "Paid Programming" rather than the typical "Formula 1". DISH's lack of attention to updating its Guide to reflect true programming is horrible. Given the cost of DISH services, I expect better information.

I put my Dish account on hold while I worked in another State for over a year. Still out of state. The amount for 10.31 per month, no problem. I get a bill for 46.95. I call, they give me all kinds of mumbo gumbo. You can't get an American to talk to. Just stay away from DISH.

I am an long time customer of DISH Network. I moved last year and put the service on pause because I have 7 months left in the contract, which will cost me $140 if I want to break it. DISH Network has to install a new dish at my new address, so I called and requested if they can lower the contract fee and save hassle for them some money for me, but the dude on the phone was so not ready to understand. I clearly told him I will disconnect service after 7 months but he wasn't ready to listen. All he wanted was to activate my service. He was totally ignorant of the installation cost which company has to pay because that's part of deal. I hope they understand my point and we can come to a middle ground.

I recently had moved and still had a yr left on my contract. The new condo has major line of sight problems, had to call in and tell them they needed to move dish again. I kept telling them that they can't possibly act like this is my fault. The tech here got on phone and told this heifer that he could not install, so she started coming up with so they are saying. Taking 200$ since I refuse to live out my contract! This rep and tech support can't do anything but come up with stupid ideas .

Have been a customer for 20 years and have not had any problems. Last month received a box on my door steep from Dish. They wanted my receiver, called to find out they had me down for 2 receivers. Was a surprise to me. Got that handled. Long story short the last two months I have been treated like crap and they don't care what happens. I cancelled my service and will never ever have their services again. Would not recommend them to anyone. Worst services ever.

How is Dish Network still in business? This company is a scam. They let someone add my credit card to their account... which automatically list me as an account holder. Now Dish refuses to remove me from the account. Rip off. I never applied to Dish or wants their service. Dear Dish Network... please go out of business asap. Thank you.

Found that Dish does not provide internet during verification process. They sub-contract out to Time Warner. I already have Time Warner. I declined service in the same phone call. Still charged $50.00 fee. 1 phone call and $50.00 less. I've wasted time and money for nothing.

This business is the worst I have ever worked with. The technician that came to my house was very rude-- left boxes of trash from the hoppers. The plastic hoppers were wrapped in all over the rooms in my home. Used curse words several times while in my home which were witnessed by a friend and my two children. From there it became a bigger mess as I was told I would receive a call within 3 to 4 business days. 5 business, 6 business, 7 business and so on pass and no contact was made by dish customer service. I as the customer made all of the contact and spent hours on the phone being transferred multiple times, two different people that seem to not listen and not help me. I have never had problems with any type of business. I have never had to complain until I signed up with Dish network. I can't say enough how I would never recommend this company to anyone.

Nothing. I pay $160 mo for tv and internet - neither is reliable--way too much. Don't have much choice because I live in a rural area - thought I had found a solution.

Calls at 07:00 am. Constant fuzzy tv (error code 771), frequent internet outage, dropped phone calls. Customer service is a joke. They apparently only have one technician in my area... that's always on Fridays. Customer service was told several times we would not be available on Friday, they sent the technician out anyway. The tech support staff CANNOT FIX ANY ISSUES ON THE PHONE... The only thing the tech does is switch out parts. I really wish I never met this company. They have made my life hell. The first opportunity I get (tomorrow morning) I'm going to stop them from taking money out of my bank. I hope they sue me so I can counter sue. NEVER LET DISH NETWORK INTO YOUR LIFE.

We had Dish Network for several years but they kept increasing their rates so we decided to go with Uverse last November (11/2014). My husband contacted Dish and told them we were canceling our account with them. Just this month on 10/5/2015 there was a debit from our checking account for $196.32. I immediately contacted Dish and they said that our account had only been put on a 9 month pause, so they reactivated it. We had canceled it back in November of 2014 when we went with Uverse. I was livid. I was told that the money would be refunded in 7-10 business days.

I had a question concerning my bill. I was trying to explain that for almost 90 a month and no movie channels was kinda steep when the rep started yelling. It's not about the movie channels. I asked for another rep and was told no.

When I signed up for Dish I was promised a $200 prepaid card, based on the Dish flier I received with a G8 offer code on it. I found out later (per conversations with Dish) it would be 6-8 weeks before I would receive the card in the mail. In previous calls to Dish, they kept telling me I would be getting it in the mail. Yesterday 10/19/2015 they told me I was no eligible for the card. They said I didn't sign up thru Dish, but thru Infinity Sales Group. Nowhere on the promo offer does it say anything about Infinity Sales Group and part of receiving the card was that I had to activate Dish service, which I did in May 2015.

I find out that DISH TV have been debiting my account extra fees. I cancelled their services today and I am told, I will be charged $10 for each box I returned. And that I have to mail them in and cannot drop them off to any of their offices (I have 5 boxes). I'm also being charged a $280.00 cancellation fee.

O.k., I know I am from Texas and so I am assumed to be brash, ignorant, and just plain dumb. After trying twice to speak to 2 different DISH Customer (NO)Service reps, I am beginning to feel like maybe my monikers do apply! They were flat-out rude, would not listen to my simple question....even got online with me via their "Tech Line" and then tried to tell me I had a virus issue - which just so happens this "Customer Service Person" could "fix" for me. I asked repeatedly if he was actually a DISH employee, to which he seemed confused but answered in the affirmative. This does it, I am headed to DirecTV. How can DISH management be this clueless?

I was a DISH customer right now and my bill was normal the first month and now that are started going up every month. Saying that was charge me for the equipment. When I ask they about why the month was I paid was normal, they couldn't say why and they then said it was change and there was only me here in my house with a 4 year old. They keep switching me to other people. I am trying to just pay my bill and they are just money hungry people.

They called me and took care of my issues. Thank you!

Someone lied to me when I was signing up for Frontier phone service and tv and internet. They said Directv would not take me on then put me thru with Dish. I hate this service. Double and triple channels, no way out for 2 years or pay $440.00. Called customer service, no way out. Go with Directv.

I had a 24-month price reduction to start up my Dish network. I've only been a customer for 12 months and I'm paying full price. They said they didn't offer the 24-month price reduction to me and I told them they did. Really upset because they didn't honor their contract.

I was talked into "pausing" my service rather than disconnecting it... Was told by rep that after nine months I would be able to decide if I wanted to disconnect or restart service. I continually received junk email and regular mail from them... So I did not think anything of it or even open them. Until I did open mail from them stating that I owed them 300.00, I do not even have a tv hooked up!

I purchased a home earlier this year and have been trying to get DISH to remove the dish that is still attached from a former renter that lived at this property before I purchased it. After being given the names of local DISH reps, and assured that the dish would be removed, the reps told me that they either don't have technicians or they would remove it for a charge of $95. I will not pay for someone else's failure to remove the dish. And I will not continue to advertise for DISH! My home is not a billboard. Their name (logo) is on the dish and the ownership reverts back to them. I have spent nearly two hours of my life being transferred back to the same number and speaking to non English speaking people. Finally one person in Mexico City transferred me to an office of Resolution Settlements in Texas. Mr. ** did nothing to help me. Stating it's not DISH's responsibility.

I have been with DISH for almost 5 yrs. I called Customer Service last night and explained to the guy I only had $76.00 dollars in my account and my bill was 87 - was it anything I could do to keep my service on since I get paid 4 days from now? He said as long as I pay it on my payday, I was good 'cause people with auto pay have a grace period so I shouldn't get disconnected. I asked him numerous times to repeat that so I could confirm it.

Contacted DISH to try and renew my contract to see what they had available after DirectTV constantly was trying to get me back. I spoke to CHRIS (**). He reviewed some info on my account, offered me $20 off my bill for 6 months. I asked them what options were available for 2 year contract. He replied with, "Well we already made our initial investment and that's the best we could offer". I laughed thinking it was a joke. I told him how DirecTV would constantly offer to renew my contract with a lot of sweet offers, to which he replied, "so you want to cancel immediately." I was shocked. I asked to speak to a supervisor. He said he was the supervisor and that's when I asked him for his name which he said was "CHRIS" and ID number **. Worst customer service to loyal customers and would never recommend to anyone anymore.

We have had Dish for 3 years, almost 4 now... and at first was great. Sorry to say these last two years has been bad. Our bill went up without notice here. Lately we have lost service due to not have the money in the bank due to the bill going up. And one time, the money was took out and our TV was cut off for days. When I called them, it took me two hours to get them to turn it back on. So we asked them to take auto pay off the account. That was month ago, they didn't take it off.

Dish network is full of crap. THEY lying about courtesy credits on accounts. Your Dish bill goes up higher with a blink of an eye. I have had services with this company in 3 months, no one will send a Dish employee to fix it. I hate Dish network, full of lies and employees are lazy. When it comes to information and help, not recommend this company whatsoever. Thank you for listening. I customer of two years from Georgia.

In July of this year my DISH service was disconnected for nonpayment. I signed into my account and paid my bill online. I did not click the tab which said restore my service, because after several years with DISH, I decided I was going to switch to DirecTV. I called their customer service number and told them to cancel the service and send me the box to return my equipment. They offered me all kinds of incentives to remain a customer. I said no. The rep told me I would be receiving a box to return my equipment in about 2 weeks. It never came. Then I received an email that my service was disconnected due to nonpayment. Called up DISH. Went through the same ordeal, offered me incentives to stay. I said NO. Then they said I had a past due amount of over $200. I went ballistic. They finally agreed in their broken English that I did not owe them anything and said it was not necessary to return my equipment because it was obsolete.

We have DISH TV for 10 days. DISH TV cannot fix a picture quality issue. Their techs, 5 total and a Supervisor, admitted our HD TVS do not look hd. DISH CLAIMS THEIR TECHS SAY WE WERE SATISFIED, NOT! HELP! Don't we have at least 14 days to cancel in California? On the Customer Service for 4 hours, no help! They transferred me to "The President" of Company?

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The issue was resolved as of 10/15/15. I updated one more star only because it was required. I am satisfied with the timely resolution but not the headache. As a consumer quality customer service is paramount, I'm sorry to say that there was nothing quality about this experience or customer service.

How dare Dish Network take NBC away the weekend of the Charlotte race, giving us no opportunity to make other arrangements. Their reps are giving same scripted answer as the station when you click on... all NBC's fault and customers will not be bullied! How about Dish's customers who pay monthly who want that one night to watch something as special to them as the Super Bowl? We weren't given the option to pay more or for it to be ANY other night of the year! So we are out football and the most important NASCAR race of the year and have 20 people invited over! I've already bought food for my party and Dish offered as a consolation $5 off my bill! Wow! I don't want the $5, I want the race on or should have been given enough notice to disconnect from Dish and get another service!

I recently tried Dish network after being a customer of DirecTV for 13 years. The insane thing about Dish is every day at 1:30 am all customers are cut off from service for automatic updates. The Dish box shuts off and until you turn it on again you lose anything you have scheduled to record. I contacted their tech support and they said we are supposed to lose the service we are paying for so dish can update. They don't know how DirecTV can do updates and not turn their receiver box off. This is unbelievable that all the Dish customers across the nation have their box shut off every night and deal with not getting the service to record they paid for. I can't believe anyone will stay with Dish. If they don't fix this the minute my contract with dish is done I'm going back to DirecTV where we never had this problem.

The Customer Service with this company is horrible. My house burned down & all equipment was lost. I have sent the fire report & police report 5 times & they still refuse to take this off my credit. I was no longer in contract with them. So they are charging me $956.78 for the equipment that I paid a monthly insurance on. I had been with them for 7 years. I DO NOT recommend this company to anyone.

It's just sad to call into customer service on any question or concern when the representative doesn't know all parts of speech for the English language and responds with Um um um. However, during the point of sale, the communication is very clear. I feel as if to gain a person's business they ensure agents can speak clear English but for concerns they have agents that speak with broken English. Communication is important and I just don't trust this company due to questions I had regarding my service. What should of been 10 minutes for a call turned into 50 minutes because of confusion in communication.

I had contacted Dish on Monday requesting information on the service/plans and the ability of the equipment to stay on all night without interruption, downtime, or updates during the night. I was told by the Representative there would be no issues. I explained I have a condition that requires the television to remain on all night or I wake up and cannot go back to sleep. I agreed to have Dish installed after the representative informed me I would not have a problem under normal conditions. The tech came and installed the system. He disabled to save program (if you are not doing anything for several hours it would shut down). The first night the system shut down for updates at 1:30 am. I woke up and could not fall back to sleep. You have to manually hit enter to have picture and sound come back on.

I just recently got hooked up with Dish T.V and asked about the internet in my area, they said there was. I told them I would call back another day to get it hooked up. Well I just called, they said there was no internet in my area, to call back, never said when. Today, tomorrow, next week. Smart people.

On Sept. 22 I made my payment online. It must have been a glitch with my cell phone because a payment for $133.85 and a payment for $133.00 was taken out of my account on Sept. 24th. After checking my account realizing my account was debited by check 2 times, I immediately called dish. I spoke with operator ZOB who was very pleasant, saw that the payment was taken out of my account 2 times. She had told me that she was glad that I had caught that double payment, because if my bill had generated that they wouldn't have been able to reverse my payment and that she was going to reverse the payment, and I should have it back in my account within 3 business days. I called back just to check on my refund and another operator told me that a refund takes 5 to 7 business days for processing.

I received my bill for September that was much larger than usual. 319.00. I have not received a bill that large in the last 3 yrs, there was no break down on the charges that were charged to me. I called to get an extension and was told I could be extended for 9 days. After nine days my bill had a balance of 200.00 which they wanted all at once. Now I'm without service. I've tried to keep my bill at a minimum because I'm a senior citizen. I explained that 200.00 is a bit much to pay all at once, but it didn't help. Now I'm without service.

Dish Network continuously lie about the bill and they charge more for less channels. They also trick you into movie channels then double the prices. Customer support charge you for changes they don't make. Every month it's another lie. My 100.00 service just costed me 133.53 AGAIN.

I have been a loyal Dish customer for about 7 years now. My service went down two nights ago and I called for a little help. The local company that Dish contracts with called me Sunday afternoon to get details on my issue. She was horrible and rude. I must have interrupted her nap. The tech came out yesterday and thankfully got it working and now I wake up this morning and it's not working, once again. The worst part is that I am moving next week, so I asked if their services for internet and Wi-Fi were available at my new address. They told me they couldn't tell me without putting in a work order to transfer my service. I wasn't going to use Dish if they didn't have these services and I am sure that is their issue with giving me the information lol. I would just like the service we pay for to work! I may be looking for a new company after my move. Very disappointed.

I have bad experience with Dish Network. I would never get them ever in my life. The worst I deal with. They extend contracts so you're obligated to keep paying them. Meanwhile there's other companies like Comcast that give you a better deal without commitment and better signal...

So a friend of mine husband divorced. She tried to cancel her husband's internet service. DISH refuses to change the service into her name even after her husband wants out of his name. Way pissed. Do not sign up with DISH net!

I don't have the dish reception because I didn't order it, I am the new owner of the house. DirecTV installed the dish incorrectly on the roof and it is endangering the children that play around that area of our house. They don't even want to deal or be responsible for having installed its foundation incorrectly. No consideration what-so-ever! They ONLY want you to pay for their service to a contract before they come out and that is a fact. If something IS installed incorrectly they at least should give consideration to that so important issue.

I subscribed to DISH TV and Internet on 9-11-2015 and I still can't connect receiver to Internet. After many many calls since installation they have finally decided to send a broadband connector at my expense ($25). There was no follow-up after DISH installation to see if system was working properly. The Internet was not installed (CenturyLink) until 2 weeks after DISH had indicated it would be done same day. Internet works fine but will not connect to dish receiver. I am going to pay the $25 in hopes broadband connector solves problem even though I shouldn't have to. Switching TV providers has been absolute frustration. (Comcast -the prior provider, at least provided follow up to their installation to see if working properly after installation (several years ago)).

August 3 was the 1st Tech. He said I needed a new eye or tria on the satellite dish. Didn't the part on the truck and said he would return. He never did despite my calls and messages to his number left on the modem. Now yesterday, a new work order was established through corporate auto calls. Kept changing for his service time. He didn't call before coming so I could put away my animals. He didn't have the part and no communication from the local office I talked to the previous day, which said they had 2 at their shop. My internet always has lost connection and as far as reliability I rate it as 1 from 1-10. Now the tech left, I didn't sign the work order and he says it works just fine. I would never recommend this service to anyone. I've paid close to 4,000.00 dollars since 2009. Money down the drain.

In the advent of Internet TV and Free Digital broadcasting why would the CEO Joseph Clayton, put these "Customer Service Specialist," increase the bill every 6 months, add channels & fees, change pricing? "Please hold and let me transfer you"--The one's that keep you on the phone to save the account for 45 minutes. Lowering the price, adding packages for free, 15 months set price, "Let me talk to my manager- please hold," lower the price again? WHY? How about being honest and fair. No that's silly.

I called to get Dish to find out they allowed a female (I am a male) to hook up service with my social then sent it to collections under my social but her name a balance of over 700 dollars. It took to counties in two states to investigate this to find out it was DISH’s fault. I then received a letter saying Dish removed it from my credit but it will take eight weeks to fix... Mind you I had amazing credit, also received an email stating "sorry for our representative giving your social security number to someone else."

Please read all reviews before going with Dish Network. They put me on a goose run about my money.. Charge different fees didn't even know nothing about. Very disappointed.

Seems that Dish has seen my complaint and has resolved the matter. My faith in the company has been restored. Only wish it all could have been taken care of in one phone call. Instead of upsetting me, but I'm very thankful and so appreciate them for and will be glad to tell people of their kindness. Thank you Dish Network!

At first DISH seemed good to have but then back in July/August a tech had to come out & fix our signal strength. It was all out of whack & I had ordered 2 pairs of wireless headphone sets. So as I'm paying the bill of over $400 off I had called & I was told that I had until August the 16th to have it paid. I'm full but he never mention an interruption date & just today they took $360 out of my girlfriend account but the bill was in my name. They claim that since that card was used to get services started the system automatically takes the termination fee & they can't do anything about it. I had updated all my information but they never sent me a termination letter explaining how it works. They claim it was sent to my email which I never got but they updated my phone number but not my email.

Do not get DISH. I do not recommend to anyone! They keep saying I'm late on my billing and should be 89.99, but they say I owe $353. So bs, I'm so switching my services.

Never was told we had to pay $200 to have Hopper at it. It was supposed to be part of the deal. I will tell everyone how bad business. You guys never told us that we will be charged that poor customer service.

My older brother recently passed away, and as his conservator/guardian I attempted to cancel his subscription. After multiple attempts to cancel, and three service reps with Indian accents, I was told there would be a $200 fee if I canceled the subscription early. So here in the middle of grieving my brother's passing, I have to deal with this nonsense. Never, never, never consider Dish Satellite for television services.

Unknown to me Dish reported to collection I owed 300.00. Since I didn't, I ask for signed agreement or contract with my name on it. Nothing for a while then my credit report showed an unpaid bill to Dish for 300.00 that was 5 or 6 years old. Bad company as is most credit reporting for not proving their reports.

They really have me pissed off. Keep moving my payment date up. I'm paying 2 months in advance. They have dramatically increased my bill. None of this was told to me in the beginning of signing my contract. They sound good at first but don't be fooled people. And I thought Charter was bad.

Was watching a family friendly movie on the Hallmark channel when a commercial came on advertising a new program on another channel that commented on sex and "Masturbation" shocked me. How family friendly is that? And it was shown several times during the program. If we watch a program for its family friendly content then why do we have to put up with commercials with so much filth. Shouldn't they have to be family appropriate also?

Dish says the longer you stay the more you save that's a lie. They gave me Showtime free for 3 month, my bill went from 89.00 to 160.00 when I stayed a second year.

We are very upset with Dish and want to get the word out for those considering using them or renewing a contract. When we signed up for TV (at our temporary house) they came out & told us we would need internet as well and that we would only be able to use them in the lake area for internet. They added the service and WOW has it been horrible! It's slow and you can't upgrade to faster speeds... only larger GB packages. They also failed to inform us that the contract was for 2 YEARS. We are now in the process of moving into our new house and called them looking for other options, as the internet itself is HORRIBLE, we weren't even trying to stream movies or do anything other than simple internet things. They then told us that we were locked into a 24 month contract, even when they knew we were only living in the previous house temporarily while we are doing the remodel.

I am a senior on a fixed income who signed up for their 19.95 a month service for 2 tvs. They somehow got my credit card number and charged 23.99 to it - then started texting me that I owed them 77 and then 88 dollars - they had my address wrong so never received a bill. I called to fix the situation, to talk to a lady who said I needed to pay for extra equipment - my second tv was snowy and the remote they gave me for the other tv didn't work on mute and on and off. The cheap package they gave me was not to my liking either - so I told her I wanted to cancel.

I have had nothing but problems with Dish TV from the very beginning. The technician cut all the cable that was ran to different rooms. Okay we let that go thinking he was new or something. Then every time it rain our service would go out for over 30 minutes or more and this is not during storms but when it sprinkles. I was so fed up with dish. Every time I got my bill it would slowly go up, or they did away with channels and still pay outrageous fees. I was so fed up the next time it sprinkled I decided my contract must be up so I Cancelled my service. I was thinking my contract was up. I called and they offer me their so called deals that would have cost more in the long run and informed me I was a excellent customer and told me they wanted me to stay because of my excellent pay history.

Unbelievably poor service and support of their Internet product. You receive 10 GB a month but there is absolutely NO audit trail of your utilization. Found out through personal experience, the more you complain, the faster you run out of GB's before the end of the month. Before choosing DISH, look anywhere else.

I wouldn't recommend Dish to anyone! My wife and I subscribed to Dish about a year ago! And our first experience with started on the installation date! The technicians show up early and hooked up all outside connections without coming on the inside! Well once we came home and had to wait two more days for our inside service to be hooked up! The receiver box in the den was a dual tv set up! But while watching the number one tv you couldn't change channels on the number two tv. Well we contacted Dish they sent us a new receiver which still have the same problem, they said it would cost 95.00 to fix the problem. Plus they stated that they never received the old receiver back from us. And that's a 50.00 fee added on. Even though Ups gave us a confirmation of receipt number. Also the bill increased from 128.00 to 179.00 without notice! Please if you can read this - don't use or subscribe to Dish Network - it's a ripoff.