DISH Network Reviews

I had lightning strike my house which hit the DISH receiver and the cables outside. When I had it installed, they had to run the coax outside because I was using the indoor cable for TWC internet. Anyway, I found out they do not ground the system. Technician said, "We are not electricians, we don't ground." Getting back to the lightning, the cables fried inside and outside setting my couch, carpet and wall on fire. If I didn't have a fire extinguisher the house would have burned down. Needless to say, I canceled my DISH and returned to TWC. The cables are underground and grounded. After I canceled, I asked them to remove the cables and DISH and they ignored my requests. (I didn't want that to happen again.) I had to remove everything myself and add insult to injury, I had to pay for shipping to return the two dish boxes even after I was told they will waive the shipping! I am happy to be back with TWC, no DISH for me, EVER! I will gladly pay more for TWC!

I left Dish several years ago. Afterwards I received telephone calls daily or every other day. Same with emails I would get 2 emails from Dish in one day. For the past few years, I get mail to my house every single week. This is harassment!

I have a 2nd TV that my kids took over to use mostly for video games. I originally had it set up for TV programming. Come to find out that when I got a new TV and wanted to use it for regular TV viewing, the signal had been shut off although I was still being charged for 2nd TV programming. When I complained to Dish Net, they could not correct the problem via chat and verified that I had been paying for 2nd TV programming all along. They then wanted to send over a tech for $90 charge to reprogram receiver. I said, "no--reduce my bill to 1 TV." They then said they would send tech for free. Wondering if sat networks double dip by charging for inactive auxiliary TVs people are paying for. Something fishy about all this.

Contacted Dish in November 2013. Representative offered me 12 mo at a fixed rate. I have transcripts of conversation. After 3 months the bill increased 50.00. I contacted dish about this and the conversation escalated to their "office of the president". Was told I needed to provide transcript which I did and never heard back. After 12 months of dealing with this and yet another price increase I called and cancelled which sent me to the office of the president again. I explained my situation and was then told that I would owe 360.00 early termination fee. I explained to the rep that I thought there should be some form of adjustment due to the circumstance and was told to have a nice day. So even after providing documentation of the promises, this company refuses to acknowledge or honor what their representative stated, and refuses to make any form of adjustment. So at the end of the day, paying 360.00 in early term fees is better than having to deal with a shyster company like Dish network.

I try to get package but the guy on the phone was very rude and not helpful. Never will call them again. Very disappointed how he was talking with the customer.

Right off the bat, I do not want to lose service. I was notified by the owner of the park I live in that the Dish was not allowed in the location it was put. After 3 tech visits it was determined the current location was the ONLY location with signal. I even signed up a referral but have to cancel service. My problem is the lack of compassion of these people. No break on cancellation fees (even though I signed up a customer). They want $440 to cancel. NEWS FLASH DISH: My contract says $220 ($10 per month for remaining contract). I am simply appalled as to the non compassion toward most of the previous complaints I have read. Do not understand how an agreement can be so one-sided. We have to follow it to the T, but they can change anything and everything if they please. I would rather pay regular rates from day 1 and have no agreement to sign. Other aggravations include unprofessional CSRs, double talk robotic conversations, HOURS on the phone getting promised promotional gifts.

They just won't get it I don't want their DAMN service...and they call. I made one mistake on asking about their pricing...and they call. I had three family members killed in a car accident and told them to leave me alone...I did not want to be bothered by them especially at this time and they keep calling. I ask for a supervisor, he assures me my number has been removed and they call and they call and they call....on and on and on.

Dish is a hot mess. If they knowingly mischarged you or say you lose all DVR programming due to equipment malfunction they sometimes credit your account or offer you movie vouchers but get to a very small limit of these "credits" in the calendar year, of Dish fixing their own mistakes and they tell you there is nothing they can do for you and they will be able to issue any credits the new calendar year for any new issues not withstanding ones. Dish don't put caps on your own ridiculous service. If it's your fault, you OWE me. Like for example, when you just got into a contract fight with Turner but didn't want to pay their asking price for over 7 popular channels, you knowingly charged all your subscribers all those days those channels were missing (and your representative called Turner shady). You knew exactly what you were doing. You owe every Dish customer a credit on their bill and you know it. Shady company.

For the past 3 months I have been trying to resolve the slow internet speed issue with the Dishnet customer service. After speaking to customer service 3 times now, I have come to a conclusion that these people don't know what they are doing. In the state of Colorado, they have tied up with CenturyLink, which was not mentioned to me beforehand when signing the contract. Now every time I call Dishnet, they keep me holding and talk to Century Link and do something to increase up the download speed.

A year ago I called Dish after DirecTV doubled our monthly rate. Dish offered me a two year contract for $54.00 per month. I wanted to reduce the cost so I also downgraded the service. A few months ago I noticed that my fees were increased to over $70.00, I call the Dish customer and after an hour or so she told me she had no Idea why my rate increased, she promised to reduce the rate and make sure it would not happen again. After DISH lost CNN and other Turner channels, which we were really interested on, I called to find out what they were going to do about it. I ended up talking to three different agents. First agent just told me that I only received a courtesy discount and ignored the fact I told her I signed a two year contract, like a good little Robot, she kept repeating that I was lucky to get the courtesy discount. I asked to talk to a supervisor, the next agent was not even as articulate as the Robot, she told me that Dish did not have a two year contract anyway that I would not have been getting a two year contract at all. (So she was telling me that I was lying) I had enough of that, I asked very politely to talk to her supervisor.

Had Dish installed, was happy with service. The problem started when I started working with them. Found out they're very shady. Not only do they sell dish they also sell DirecTV, Cox cable, Cox internet, CenturyLink, and charge people to put cable on illegal. I've seen it with my own eyes and the owner is involved. Also I made 3 sales and my check bounced and owner said he would not pay me. I've had 2 of my customers complain about the install and services. I found out the one that was satisfied lived in upper neighborhood and well established.

From day one with Dish they have tried to charge me the money my uncle owed. The house I moved into was previously occupied by my uncle. As a favor to a family member I moved into the home to fix all needed repairs, clean the home, and keep the utilities on until the home could be sold. While my uncle lived in the home, he had an account with Dish, however, the account was overdue and the service was shut off. I only discovered the issues with my uncle's account when I tried to set up service with Dish when I moved into the home 4 months after my uncle moved out. From that time forward, Dish has tried to charge me for my uncle's past due charges. Never have I had any ties to my uncle's account, nor have I ever been financially obligated to any of my uncle's debts. As much as I would love to help family I do not have the income to support more than myself.

I disconnected my service more than a year ago and Dish continued charging me for the service. I did not realize that I'm being charged month to month for the disconnected service as someone else pays my bills. I called Dish and they did not want to refund me the money that I overpaid for a year although I did not use their service as my new service was the one sending me the signal. I think that Dish Network company are very unprofessional and thieves and I will never go back to them or recommend the service to anyone. DO NOT BUY DISH NETWORK. Also Dish keeps changing more and more for their service. Buyer beware!!

When I first signed up with Dish I was extremely happy, everything was great, I even tried to convince my friends and family to switch from DirecTV to Dish because I thought they were so much better! Now I regret my choice to move to Dish in the first place. A few months after I signed up with Dish I got moved for work. This is where my trouble began. The installer came out to set up my service and told me that I could not receive service where I am at because there is no line of sight. So naturally, I call to cancel, why would I pay for a service I can't use? Well, the first agent I talk to (after I have to repeat myself 5 times because apparently he wasn't listening) tells me my only options are to cancel my account and pay a $420 cancellation fee or I could transfer it to a friend or family member (despite the fact that I told him 3 times the latter option was not an option he continually brought this up). I told him I didn't think it was right that I would be charged a cancellation fee when it's not my fault I have to cancel, I can't get service here. It's not as if I'm choosing to cancel.

I'm one of those customers who have the biggest package available in 3 rooms just to have choices while living alone. This came as a surprise. In all my years with cable I have never sat down to watch something and couldn't because the network didn't renew their contract. When I called to find out what was going on, I was told "Oh, hopefully this will end by next news." It's been over a month now and Corporate Chairman Mr Ergen says, "He's not concerned his customers won't be able to watch CNN." After reading the article reading Mr Ergen's quotes, I'm convinced I need to change networks. I'll probably go back to Uverse Att. My advice, Dish has poor customer service and they appeal to the lower income with lower prices deals that attract you but give extremely poor customer service and could care less about providing a good service for what consumers want.

I signed two yr contract for a particular package deal, it included auto pay (charge card) only to be able to receive package deal. They started to overcharge me from bill one, and then when I would call, they would quote me things that I would get for my inconvenience, but they never kept their promise. Every month when I would receive a bill it was wrong. I would call and again a nice quote to save me money, but my bill never changed and no deal was ever given. I would call them and they would blame me and also tell me that there is no record of what I stated to them about offering me deals, they just flat out lied on phone is a big game of theirs.

The Realities of being a Cable/Satellite TV Subscriber — First of all, to the Dish Network Subscribers, I feel your pain, as a former Dish customer myself for 8+ years I went through the process you’re now experiencing several times. At this time I no longer have any Cable/Satellite service, I could just no longer afford their prices, I downgraded my package a couple of times, then realizing I wasn’t really missing anything I totally closed my account. I’m currently just getting my local channels Over the Air through an Antennae (FOR FREE).

Anyone reading this and wondering if you should switch to Dish Network, I urge you to please reconsider before you switch. They will remove programs and channels at their will. If you sign a contract with them you are asking to be taken advantage of any time they want. They shut your system down every day to see if somehow you're cheating and stealing from them and see what you have been watching so they can remove programs and channels just because they think not enough people are watching them, so they can negotiate with the people they get their programming from. Yes right in the middle of you watching a program your system shuts off for up to ten min while you have to sit there mad as hell. I can't stand this Dish Network, and as soon as my contract is up it's over for them with us, and as far as Direct is concerned they try to make your bill higher each Month. Your best bet is just regular High speed internet and Netflix. I can't wait till there is more programming like Netflix. We all need to get out of our contracts and watch things some other way and send both the satellite co. a big message. To hell with both of you. WE ARE NOT GOING TO TAKE IN ANY MORE. I WILL NOT SIGN ANOTHER CONTRACT WITH ONE OR THE OTHER.

Since my favorite sitcoms, drama series and news are at CBS and CNN, today I called DISH TV customer service to rescind my contract and I got a recited speech of my contract small letters, so therefore I have to keep on paying 72.50 monthly for the term of my contract and can't enjoy my favorite programs. It is a huge customer screw up. I will be filing a formal complaint to FCC and PR government agency that represents customers. Very upsetting. BTW here in Puerto Rico you are blacked out since Tuesday Nov 18.

When dish TV did not renew the contracts, previously held, certain channels were no longer available. Ultimately, the shows that aired on these channels were unavailable for viewing.

Well first of all the complaints I have are not the channels or any little dispute. They came out to install a new Dish at my new apartment which they did so and it works great but they never asked me or the property manager where the Dish could be mounted. It was mounted right next to a electrical box on the common property so it had to be moved. They came back out to move the Dish then tell me I cannot get a signal from where it is permitted to be. So I said I'll have to cancel my subscription so tech leaves.

In the middle of the year my DISH was turned off. I was in a wreck and couldn't afford to pay. However a lawyer representing DISH called and ask if I could make payments and she would waive some of my fees because I still wanted to get it turned back on. So I paid what was asked of me even after one of my auto payments didn't go through, I stood by my word and called to make the payment. I talked to her again and she said call DISH and ask how much it would cost to get it turned back on and the person I talked to said $100 and something.

Obtained Dish to watch Pac 12 Network. Local ABC, CBS, NBC and Fox channels are in HD. With my Tailgater I can watch HD TV while on the road in my trailer. I watch live TV or programs recorded on my DVR from anywhere on my IPAD, computer or android phone with Dish Anywhere.

I have asked the FTC to sue DISH. I have also asked the FCC to revoke DISH's FCC license. This is a result of the fraud, deception, and theft. They have taken CNN and TCM off of DISH, however, continue to take money from me for those services - that they refuse to provide. Do not sign up for DISH. They are arrogant, hateful crooks!

Dish network needs to stop taking ch away from our servers or add new one for the ones that get taken away.

Dish is getting to be just as bad as Time Warner Cable! They keep dropping channels but not the price. I pay extra for a package to include Cartoon Network, Boomerang, ETC, but those channels as well as others have been dropped by dish but lo and behold my package price didn't. Pretty soon like TWC we'll be paying $140 month for 10 channels! Stuck with a 2 year contract but may be worth the money to break contract and go with Directv. Can't be any worse than these two.

We never received notice of recent Turner channel blackouts involving CNN, TruTV, Cartoon Network, and others. We're told that we're subject to channel and programming change and there's nothing we can do about it. Dish claims they are doing everything they can, but if so, why is there a blackout of the channels? Why not settle these disputes before the contract ends? It's to frack its subscriber accounts to line their own pockets. We're entered into contract for two years, shouldn't we get the same service for the whole two years? Not asking for special treatment, just feel hosed by the man.

I have been a Dish customer for 4 years. Recently we have lost channels with no discount in our bill or warning that it was going to happen. In June 2013 I had upgraded to a Joey in our bedroom. They are trying to say that starts another 2-year commitment and they are charging me $80 early termination fee. They broke the contract by not notify us of changes and a decrease of our bill. I was treated terrible by customer service, I was disconnected from one person then had to tell someone else what I wanted. This happened 3 times.

I've been a Dish customer since Primestar gave us up. Although the service overall is fine, their practice of dropping/changing channels at their whim is infuriating. One day ION west is gone, then HUB with no explanation, then a local channel gone. Now this Turner "temporary" fiasco with no end in sight. Why must I live up to OUR service agreement but Dish doesn't have to? Just let us have the channels we want without all the extra ones we DON'T want.

One of the main reasons I have for using Dish had been Cartoon Network for my children. This dispute has gone on long enough. If TBS goes, I might as well go with Direct or another service.

I signed a contract knowing I was going to move. They said I would be released if dish could not install at the new location. I moved after 6 months and I have 2 options, pay $340 early cancellation or move again in one year to their service area and continue to pay a pause fee every month for 9 months. They blame me that the satellite can't reach my new location. Dish are filth of the earth.

Dish has violated my contract by not informing me of the discontinued channels. Dish did not attempt to inform me in anyway by email or letter of the issue, until I became aware of the discontinued channels. It is unfair that I am paying for service that was promised in my contract. I know if I broke my contract of the two year agreement I would be fined for breaking it. So the question is why is that it's alright for Dish to violate my contract without getting fined for breaking it. I am a loyal customer and I do not appreciate being lied to, we had a legal agreement. If you don't find a resolution and this continues, I will contact a lawyer.

We have lost access to CNN and can no longer continue our services with a company whose CEO feels this is a "non-event." The day that CNN was blocked from our lineup I sent an email asking when this issue would be resolved. I received no response. Almost a month later we decided to cancel our service because our most watched channel (CNN) was not broadcast and CBS was threatening to cut ties with DISH due to contract issues. As my husband says, "fool me once, shame on the ** CEO, fool me twice, shame on me." I do find it interesting that the CEO of DISH thinks losing CNN is a "non-event" when we were offered a $15 discount per month for our troubles, then when we refused, a $20 discount, then $25 and finally a $50 discount. It seems odd that a company would offer a discount of $600/year for such a "non-event"?

We have been Dish customers for about 20 years and are not pleased with their cancellation of all these channels (Turner, Sirius Music stations from 99 to 11 and now threatening to cancel CBS). We are also not pleased that they feel they need to renew our contract with every change we make. Why do all their customer service people have to be based out of the country and sound like idiots when we try to contact them. They are not helpful. They are based in Englewood, CO and should have customer service reps in that area! Keep jobs in the US!

I have been a loyal Dish customer for years. I have had a few equipment problems in the past twenty years but they were all resolved quickly and to my complete satisfaction. Until recently, I have had no complaints with customer service. My big problem with Dish is their constant contract disputes. Losing CNN is like a slap in the face. As a loyal Dish consumer, I feel so disrespected and disregarded. One day it's there and the next morning CNN, and HLN, are gone and now I have three channels of MSNBC! No warning, no announcement, no nothing! That is so unacceptable.

Over the last several months I have had a complete loss of signal, a partial loss of signal, or a loss of channel signal at least half the time I watch my TV. I checked all the things that might interfere with the signal and me, 66 year old was up a tree topping it so it didn't interfere yet it didn't improve. I went to customer service and they tried to help but were unsuccessful. Please, don't even try Dish as they are not reliable. The worst part is I had good service for 2 years and then when it went, it was from good to bad. I would want to change servers but while I was getting good service I expanded my service and that is when the service nose dived to - I can't wait to go to any other Dish or Cable service to get the proper signal so I can watch the channels I was given when I signed up for their service.

I called dish 3 weeks ago regarding the channels removed and asked, "when will the channels come back?" I was told soon, it has now been almost month and I am paying 70$ for channels that I'm not receiving. I called last week to cancel but they are charging me a cancellation fee. I don't understand why if they broke the contract I'm paying for channels that I'm not receiving. This is a rip-off! My contract is over in a year, but I'm not going to keep getting ripped off by dish.

Every time I have to call into tech support, I get some out of the country person who is reading a script and repeats everything I just said. For one little tech support issue, it is a least a 60 minute call NOT counting the hold time. I just wish that Dish Network would hire people in the USA instead of hiring people out of the country with some kind of whiny "Minney Mouse" voice on the other end of the phone line that only 50% of the time can solve my issue/question. One time I called Dish about the same issue 3 times and I actually got an American voice whom was very pleasant and handled my issue right away without having to repeat everything that I had just said. Wow...that was great. On occasion when I am on hold for a long period of time, when I hear the whiny voice, I just hang up because I don't want to get frustrated that I can't understand the person on the other end 40% of the time and also because I don't have the time...nor the patience.

On Oct 13th I contacted Dish Network regarding the cancellation of Turner broadcasting. I was told that it was a just a temp. thing and that it would be restored in a couple of days. So far it has been 22 days and with no resolve. I contacted Dish customer service today, and the representative told me that Turner Broadcasting is demanding a 500% increase in cost to the service, compared to last contract. Stated that Turner is going bankrupt, and trying to use Dish Network to make up for their downfalls. I believe that both companies are at fault. We all know that contract negotiations start well before the end of a contract. Both sides should have had plenty of time to satisfy each other’s demands, and here is the big question, why didn't Dish or Turner send out a survey to us, the consumer, who pays the bill in the first place, to see what we thought.

I called 888-333-dish which is listed as their number on Nov 04 2014 to cancel my bill and ms Leslie confirmed that it was canceled. They later sent a bill and I called the business dept and they stated that my account was still active. They said that I had called the residential number so I had to be billed until the 18th and charged an early termination fee because it was not in their notes. I do not recommend anybody to use their services.

We recently had Dish Network installed only to find out that the service was spotty in our area and that our usage was actually split during high and low volume time of day. Within 1 week our "usage" was 75% used and we were told that it would flip over to the other half at a dial-up speed during the "peak usage" time frame. When we tried to cancel the service we were told we had a contract and we would be charged $900 to terminate. We never signed a contract. We have already connected with another provider and receive much better service and connection speed, as well as channels and programming -- all at a better price.

Do I have to tell anymore? They have dropped CNN, and I'm stuck with dish in a two year contract. The CEO of Dish thinks CNN is irrelevant. He wants people to watch the stupid fox news. Fox news when facts don't matter.

I have notioned that the program lineup on all the channels have changed so much. There is nothing I can watch anymore. There are way too many advertising products channels, surreal crap, etc. Cartoon channels have become limited. No more Garfield, Scooby Doo, etc. Oh, and too many channels with Christmas movies. I love Christmas, but on all day every day until Christmas. I would love more funny shows, less sex shows. And gave good old viewing choices.

I have had DISH for a little over a year and am trapped in their crazy contract. It seems they do this because they KNOW they have horrible service! Each time you need to add something, they restart that contract so you're stuck even further. The main issue I have with them is that every time it rains, even a little, we lose service. DISH is too expensive to be providing such poor service. Another issue I have with DISH is that if you have a service problem that needs their attention on the weekend, you're out of luck. This is ridiculous! I wish there was a way to get out of this contract without having to pay tons of money. I don't know how they get by with this.

It would also be nice if Dish would not show the same program or movie over and over again.

On the 3rd I authorized them to take out $191 and I check my acct the next day and they sucked an additional $206.96 and I did not authorize this. So I called up screaming and plus $64 in overdraft fees as well and they PROMISED to refund the money in 2 days. And I had to go into the hospital as I have bone cancer and I check today and the money was NOT in the acct. So I called and they tell me now that they won't refund it and this was all the money I had in the world and now my acct is so overdrawn I can't take a dime out and I have no money for food or anything as I am disabled and rely on a check once a month and does this company give a crap? NO they don't so I am calling every site I can find as well as my local PD as this is THEFT so I am hoping that our DA will take this on as a criminal case! If I could switch to a cable company I would be doing it today! DISH SUCKS and their word is no good!

I've spent much time researching Dish Network. After being a loyal customer for nearly ten years I didn't like what I read about the company. On top of it on November 20, their contract with CBS is up and they are in negotiations with them. I just signed up with Directv. I will save $600 in one year and the second year of the contract my package will actually be $11 less a month. Change is good!

Speaking to one of your loyalty reps I was asked why I didn't want to cancel this evening rather than at the end of the month. WOW. Really? How did she ever become a loyalty rep? It's so great that I am spending my day off to deal with this.

I'm moving for my job and the property will not allow Dish network at my new apartment. I called Dish Network to explain and cancel my service. They charged me a $400 early termination fee and want the equipment back. This is ridiculous. It's out of my control so why should I pay? They recommend I move the account over to a relative or the new resident but that's not going to happen. They've dropped all turner broadcasting channels like CNN and every time it rains (even a light rain) I lose reception. DO NOT SUBSCRIBE TO DISH NETWORK!

Recently, CNN and Turner Movies and other Turner channels were removed from Dish TV. Last year, Epic Movies was included in the movie package, and Dish made that a separate charge. Now, tonight I see that Dish is saying CBS is having a dispute with them. This is ridiculous! I'm still being charged for deleted channels that I watch all the time. There is no way I want to stay with Dish without CBS shows. I'm still in a 1 1/2 yr contract. Does anyone know if I can legitimately quit Dish without penalty if CBS exits?

Dish representative claim the problems are Turner. Was going to wait a little and hope things worked out. Then to my shock cbs announced that they will pull away from dish. That's it. I called dish, told them how unhappy I was with those decisions and the fact that they can offer internet but oops it's not hooked up in my area. My area is big, a part of Denver. I will join the class action suit when it's time, in fact I am really excited to watch these nuts get screwed. A breach of contract, I can't wait. Also if you put up a big fuss they will give you a discount $30 off of my monthly bill. I will use that while I wait for the disconnect and switch to DirecTV. I'm sure they too will be big fat liars. But maybe they don't need to hire 40 people a month at Englewood call center then fire half if not more. What a bunch of Dumbledore. The employees you fire talk about the lies they are suppose to use with the customer, dumb bosses. Clean house starting at the top. If you lie, you are ** fired.

Dish Network has made unauthorized withdrawals of money out of my checking account and are charging large amounts of money to cancel my contract, so beware to anyone who gives their debit card for paying your bills. Do not recommend Dish to anyone....company is the worst ever and they are a bunch of thieves!!

Having been a DirecTV customer for 12 years, I switched to Dish in search of a better deal and have lamented that choice ever since. There aren't many options here, and DirecTV has long hold times for customer service but that's nothing compared to the rude customer service associates, malfunctioning equipment, and illegitimate promises at Dish.

Had another technician come out and install it and it works.. apparently the other guy was a rookie and didn't know what he was doing and gave me the wrong answer. Still was good to know what would happen if I really did not have any signal. Everyone should be aware of when moving. If you move and you have no signal, you are out of luck!

Dish kept on charging us for a package that they no longer have all the rights to. This is unethical and not good-business practice. I find this very fraudulent and something needs to be address with Dish about this.

Upset with service. Dispute with Turner. Why are we paying for a service that they contracted to pay for. Not first time has happened. We lost local channels a while back. Perhaps a class action suit is in order. Recently called to inquire about moving to another address, representative was less than helpful. Have heard of other recent complaints about this also. So everyone is aware their customer service is located in Philippine Islands.

I was adopted 40+ years ago and found out I'm native American (Cherokee/Shawnee/Powatan) and so is my wife. After having children I wanted them to embrace their heritage. So I have looked for Native American TV channels and programs. NONE found. I find it as a type of technology based cultural and religious genocide of Native American people. Dish and others has every other culture on its channels including international cultures like China, India, French, Latin, German, Korean, ETC. I find it racist to not jump on the chance to put native American TV channels on networks.

DISH NETWORK customer service are very rude and unrespectful for the customer.

The obvious problem is the system reset at 1:30 each morning. I have the Hopper with Sling. Prior to this had regular DVR where the reset could be manually set. Second, the background color on the info, apps, and other areas is light gray with faint white letters. You can't read it. There's no way to increase font size or background color. I almost have to be sitting a foot away from the TV just to read anything. Can't change apps to a menu format, nor can you change the color format on the program guide.

Dish channels are disappearing. I'm simply canceling my account rather than wait for Dish to solve their problems. Called DirecTV and signed up with them.

I just updated my account for 2 more years to only be blindsided by Dish's inability to work out a deal with Turner. I feel Dish has done a breach in my contract. I will not stay with Dish unless Dish corrects this asap. I want my CNN BACK AND I WANT IT TO HAPPEN SOON. VERY UNHAPPY DISH CUSTOMER.

I am missing HLN and CNN. After calling DISH 3 times about the missing channels, DISH tried to offer me a $10 per month discount for 8 months. I told them "no." After trying to cancel my service, they wanted me to pay an early term fee of $370. I informed them I was filing a complaint against them with the FCC to be released from my contract due to them failing to provide me with the channels I signed up with. As soon as the FCC rules in my favor, I will immediately cancel DISH network.

I have been dealing with dish for 9 months and have had so many problems. But for a corporation to say they're going to provide a service then don't to me that's a breach of contract. You took channels people watch and then could care less about what they think or how they feel. Your first response should of been to let any one out of their contract who wants to leave with no obligation. But no, an overseas greedy corporation only cares about one thing, money. Well, I'm making it known to you now, I'm not paying you a cancellation fee for you breaching your contract with me. I watch CNN at least 2 hours a day and Cartoon Network about 6 hours a day. Not including TCM and Tru Tv. So go back, sit down in your office and make the right decision and allow everyone who wants to leave just leave.

Dish network, your contractual agreement with Turner has absolutely nothing to do with your contractual agreement with your customers. You are a business providing a service and generating an income from that service. Your job is to provide the paying customer with that service or take a loss when you cannot provide that service. As with a lot of other customers, I'm a huge fan of Cartoon network, CNN, HLN, etc. Why am I not able to cancel my service without being hit with a large cancellation fee when it is you Dish Network, that has not upheld your end of the bargain? Where is my compensation for having to go with the lousy alternate channels you have provided? These alternates are not what I'm paying for. I have seen no reduction in my bill and I'm still without the channel line-up that I signed on for. Each month that I have to pay the same cost for my bill with a lot of the channels I enjoy removed, I feel taken advantage of. It's just not right how you large corporations can do what you want and when you want to the average citizen without repercussion. I feel a civil lawsuit is in order.

Horrible cancellation policy. BEWARE. We moved to a new home 7 months into our service and we are unable to use DISH due to trees near our home. We were forced to cancel service and pay $300 for early termination. VERY POOR WAY TO TREAT A GOOD-PAYING CUSTOMER.

On August 22, I called to cancel my service. They didn't cancel and are trying to bill me. I'm getting almost daily calls threatening my credit if I don't pay.

I previously had phone service with which I was very happy. I later called about bundling internet, phone & dish. I was told it would be $89.00 plus taxes. Well my bill is almost double. When I call to resolve, I get someone who just reads my bill to me. They don't answer any of my questions and they blame me for the service I have. When I referred the customer service representative to their website for the pricing, she told me she could not find it. What???? I am so very disappointed.

My mother is 92. She had been a Dish customer for 20 years. She had to go live with my sister. Her home was left with everything connect Oct 2013. Dish wouldn't allow me to disconnect even with power of attorney. In April 2014 I drove the 2000 miles to clean and rent her home. Called Dish who after reviving my 20 plus pages of my power of attorney, had many reason for me to be unable to disconnect. All bills from Oct 2013 to April 2014 were paid. The day I tried to disconnect, that night there was no service. Dish billed for May and June when service was off in April. Please beware if you have an older person on Dish. The company will knowingly cheat them and have no concern with their age. They may target older people. Don't get hurt as my mother did.

CNN is our go to station for news. Since 10/21 we have not had access to CNN due to a dispute Dish is having with Turner. We have heard nothing from Dish about the issue. We also have not been offered any compensation on our monthly fee. To make matters worse we have no choice as to who we use as our cable provider as our condo association has a contract with Dish. I guess they could care less how we feel as they know that we are stuck with them. Believe me, if we had a choice I would drop Dish in a second!

We used to watch satellite via my large backyard C-band dish. Then in the early-2000s we switched to Dish Network and were satisfied customers continuously for about 11 years. We had Dish "Everything" - their full max package - at my mother's house, and she watched the various movies and programs every day. It was reliable, had broad offerings, and was much cheaper than Comcast. I am personally surprised to see that Dish seems to have low satisfaction ratings. I'm a professional commercial broadcast engineer and carefully think out my technical choices. It worked great for my mom.

I recently went back to Dish Network. At the time I subscribed, and up until a few weeks ago, I was receiving my most watched station CNN. For the past few weeks I have not been receiving CNN because of a dispute Dish is having with Turner Broadcasting. I really miss CNN. If Dish cannot sort this out I will have to switch to another provider. Furthermore, Dish has not offered any credit on my Dish bills for broadcasting I signed up for and that I am still paying for, but am no longer receiving.

Not only just days after getting Dish I lost channels we watch I find out I was charged $49 for install because when you call Dish without your knowledge they put you thru to sales & another company instead are the ones who are supposed to pay out the promos they offer for switching. This salesperson told me I was approved for it all if I switched & signed up for 24 months service. Not only did they charge me their own install fee I didn't get my $100 Visa card or the $50 referral promised to me nor did my dad. I've emailed support many times, got on Dish chat many times & called many times. Dish refuses to honor the promos I was promised, told me to report charge as fraud to my credit card for what the installer charged.

Recently signed up with DISH. They promised great sports coverage and purchased the package that included FSN North. Turns out, DISH is fighting with FSN and almost 1/2 of the games won't be shown when games are on (You can watch them at a later time). They knew this when they sold me the service so they basically lied. Unethical and a ripoff.

I recently moved to a very rural area and have been having a hard time getting an Internet provider to come out to my home to install. Satellite was one of my only options due to being in the middle of nowhere so I thought why not give Dish Network a call. I spoke with a very nice and helpful sales rep whom asked me all of the necessary questions to get a credit check and whatnot. They gave me a quote of around $70 a month for 10GB of internet and I told him I was still going to explore other options. He said no problem and that they would keep my information on file in case I wanted to go through with the installation. That way they wouldn't need to do another credit check.

We only got the package to watch a few channels and trutv and cnn were the two we watched most. We are very disappointed and we are not the ones who broke the contract package, dish is. And we are very disappointed with what junk and reruns we have to settle with and still pay the same price for what we did not have in our package when we signed up for it. Very very dissatisfied.

On top of having quite possibly the worst possible customer service in the history of the free world..... The Dish CEO has the nerve to say losing CNN and the other Turner channel's a non-issue. Let me say this as clearly as I can.... this non-issue has just forced me to switch to Comcast. CNN is a channel that I simply cannot live without. The common denominator in every major event in my lifetime is that I was watching CNN. Nobody has election coverage like CNN, nobody had better 9/11 coverage than CNN, the Japanese Tsunami, the Indonesian Tsunami, the O.J. trial, every plane crash, every school shooting, after every tragedy or major event the first thing I do is quickly turn on CNN.

We have been with Dish Network for a year and a half. We lost several channels due to the dispute between them and Turner. When we called to complain because we watch about 5 channels and 3 of those are kid specific they offered to give us 5 bucks off a month for 3 months. It's been a month without those channels so far. We asked about them being about money or customer service. They said money was nothing, it's all about the service. So I asked them if they would allow us to stop service without an early termination fee. They said no.

We got behind with our Dish bill however...we caught up fully in Sept. I missed another bill by two weeks and there was a bill for $540.00! In two weeks? I did order internet $49 router, free installation $70/mo for service. I complained and they adjusted some off. Great, just pay the past due cable and the rest as soon as you can. Great. Went online to pay and hit a back button cause I thought I missed the confirmation number - a $540.00 payment on top of the $140.00 payment was made.

I have been a Dish customer for 4 years now. A year ago I moved into a new house and called Dish to move my service and asked, "Is there any upgrades or discounts for me?" I was told I could only receive 3 months' worth of movie channels for free. And if I upgraded to the hopper it would be another $50 added to my bill, which is already $160. So I decided to move to DirecTV. I got $80 dollars off my bill and a genie and movie channels with 4 rooms free installation. But, here's the kicker. When I called Dish, they tried to do everything they could for me to stay with them. They said that I do qualify for discounts and the hopper. So, when I said "didn't you do this for me a year ago when I moved?" They said I should have been offered those things. But now that I am cancelling my service with them they want to give me all these things. I really think that Dish should take care of their existing customers, not just when they want to cancel. I guess I should have lied a year ago to get all these discounts. So anyone with Dish and want to move to another provider I guess lie first and you will probably get what you want.

Another good reason for not going paperless (giving credit card information). When I cancel Dish I will not pay the last bill or pay to send back the receivers. We should not have been surprised to see the Turner stations gone. The Los Angeles Times said this morning that Dish would not settle with Turner. Time to move on. Change is good, huh?

When I called DISH to check out their products, they asked for my personal information right away, including credit card information. When I protested, they told me they needed that information for background checks. This was even before I had signed up for one of their packages.

I have been a Dish Customer, back when they were known as Echo Star back in the 1980's with the 9' dish. I have my service swapped between Texas and West Virginia every year, I have never had a problem with them. As for CNN, HLN, and Turner they have become a network I stopped watching years ago. I place them in the same category as TWC, garbage. Maybe if they would ditch other dead beats our price could go down.

I called in a 2nd time because I am upset about not getting HLN & CNN. I was told that if I cancel my account I am subject to over $400 in early cancel fees. The guy who is suppose to be a customer specialist was nothing but an arrogant condescending service rep. This is horrible to take away favorite channels. I will be filing a FORMAL complaint.

My favourite channel to watch on DISH was CNN and I can no longer see it. I am very disappointed.

I signed a two year contract thinking that Dish Network charges are fairly reasonable. I got a rude awakening when last month I woke and tried to get my CNN news only to find that CNN had been removed and I had no idea why. I Tried HLN and even that was nowhere to be found. I googled and then and only then did I find that there was a contractual dispute that led to CNN being removed from Dish Net. Surely did Dish Network not see this coming? Would it not have been good customer service to inform its clients in advance on what the situation is and the possibility of these channels being taken out? I had to phone Dish Net and was told, well it's only temporary and when I asked if I could terminate my contract because Dish Network had not lived to its contractual obligation, I was told I would have to pay for the remaining part of the contract. I am pissed off because I have always watched CNN and HLN and I do not like MSNBC.

We woke up one morning a couple of weeks ago and found out we no longer had CNN, HLN, and many others from our channel line-up. Up until this instance, I have ALWAYS recommended DISH to my friends and neighbors. They have provided good service at a reasonable price. I am just furious over this dispute between CNN networks And DISH. This should have been resolved by now. We have tried calling DISH, and all they said they could do for us is add our names to the already, pissed off customers. This is simply unacceptable! We live rural, no cable access. Direct TV, which I have sworn off long ago, is looking better every day this BS is going on. There was no warning, no reduction in the monthly payment. This is not right.

I watch CNN most of the day. When I pay for Dish services, it's because they supply the channels I want to watch. By turning off CNN and HLN, they are refusing to supply me with the channels I contracted for. They have offered me a $15 credit on my bill for every MONTH I don't have CNN. I am not waiting a MONTH before jumping ship. CNN, however, could do something for their loyal viewers and allow us to watch on the internet until this is settled. I have made the case that they can save a lot of money by not offering the gazillion sports channels of which I watch NONE. We need journalists in our society a lot more than athletes. Meantime we get zero updates from CNN or Dish as to when this could resolve.

I had a contract for two years with Dish (2011-2013). In these two year my credit card statement show different monthly amount of billing from Dish. Also when I finished the contract and called Dish representative to stop the service, they continue to bill me monthly in my credit card. I have to reported my credit card stole in order to change my credit card number and Dish stop to billing me. Also the equipment was damaged and they instructed me to sent in prepared package that they sent to me the equipment damaged but I received the surprise that they're billing me in my credit card the amount of the equipment. I called the Dish representative to claim the amount show in my statement alleged that I sent the equipment. The Dish representative answered that they will give me a credit but this was not happened. On 2013 when the contract finished, they sent me instructions to returned the equipment to them and I proceed to do it. On 2014 I received a letter from Enhanced Recovery Company, a collection company contracted by Dish to collect the unpaid amount of $244.27 alleged that I do not return the equipment. My credit was broke due a delinquent company named Dish.

I have Dish Network and I have lost CNN and HLN. It isn't fair to customers to have to suffer when they know a year in advance that their contact with a provider is about to end. They give you channels that you do not want and think it is okay. They have plenty of time to negotiate before a contract expires. So that the customer does not have to suffer for their inability to negotiate with providers. They take advantage of the fact that you are locked into a contract and treat you anyway they want. Give the customer what they want and what they have paid for and stop taking advantage of customers that are still under contract. Be more efficient in your negotiations and start way before it is time to renew the contract so customers services will not be affected.

Back in 2011 Dish network made a snafu with my bill and falsely claimed that I had not returned the equipment after disconnecting their service. They referred this to a collections agency. After a lot of back-n-forth and more than a year later, dish network reported to the collection agency that the balance was paid-in-full. The collection agency then told me that the claim would be removed from my credit report. Come Nov 2014 and the collections claim is still on my report. Moreover when I call Dish network they keep routing me to different customer reps without ever reaching any resolution.

For the past three weeks I have not been able to watch HLN or CNN. Those were my two favorite news channels. I would not have signed up with Dish if they didn't have those two channels. I feel like they have violated the agreement. I think I should be allowed to break my contract with Dish. They have broken theirs with me.

I want all Turner broadcasting back! I grew WV up with it! Will on pay extra. Please put it back Now.

We left DirecTV because of the bill constantly going up. We decide to go with Dish. I think it was a huge mistake. First we have a guy here that took ALL day to set it up. We were not told we had to have another Hopper in different rooms or we could only watch 2 televisions. So we coughed up another 12 dollars a month to be able to watch different channels in different rooms. That installer comes in, completely screws everything up and cuts a huge hole in the under hang of the roof (way too big than what was needed). We were not able to watch channels in certain rooms, I was then told that they cannot add another line in (we have 5 televisions) so we would have to buy a long cable to be able to use a Joey in another room. I wasn't happy with that so I call them back because the Hoppers and Joeys were still screwing up. Another guy comes in, says he can use a splitter so we don't have to drag a long cable from one room to another. He also fixed the Hoppers and Joeys that were still screwing up. Everything is fine for a while but we had new floors and painting done in the entire house.

Not having CNN was the last straw for me with the Dish Network as I could no longer watch two of my favorite shows, "Anthony Bourdain" and Lisa Ling's "This Is Life". I have switched to Comcast's Premiere Triple Play package and will end up having many more channels plus all the premium movie channels for less money, plus my internet speed will triple to 105 mbps. When I told them I wanted to cancel, Dish chopped my monthly charge in half and offered to throw in a couple premium channels for three months but I refused because of the absence of CNN. I found Dish's equipment to be clumsy and not as user friendly as DirecTV which I previously had, so I decided to give Comcast a try since I have been extremely happy with their internet and phone service.

My 86 and 82 year old parents were scammed into installing the Dish Network and couldn't even figure out how to use it. They are old and not legally in charge of their legal affairs as I am their legal sole and full power of attorney and Dish company is hassling them to pay more than 500 dollars in total fees. As I said they are not responsible. I may have to sue them, we will see.

I was suckered into getting the lowest package which free air channels are better. I was paying $22 a month for what was better on free television. I finally got a better package because the 22 was a waste of money and then they get rid of the Cartoon Network and other channels that I only watched.

It is absolutely ridiculous that DISH Network and Turner cannot reach an agreement. We have started our morning for years watching Headline News. Considering we pay a small fortune for DISH Network programming each month the reasonable thing for DISH Network to do is keep the popular channels that their customers want like CNN on the air. If this situation is not resolved soon we will be discontinuing our service with DISH Network and subscribing to a service that provides CNN.

I think that the technological aspects of Dish are fabulous, but they have ripped off their loyal customers by promising great choices, and then replacing these choices with truly lousy substitutes. I went with Dish because of the Turner channels - specifically CNN and TCM. I am looking into alternative TV providers. I am beyond disappointed, and can't see how Dish can ever again restore customer loyalty.

I switched from Directv to Dish network as part of a package deal from my phone company. I asked and was told that there would be no problem getting Pittsburgh Pirate Baseball. I was not able to get the games and was told they were blacked out. However, a neighbor down the road was able to get those games on Directv so they were not blacked out. I called and wrote to Dish and got nothing but the box score, no games, so I switched back to Direct and got the games for the remainder of the season.

I got Dish to save money a long time ago. It has always gone blank during rainstorms or snowstorms. I dealt with that grudgingly... I basically live to watch the (Big News). I start my day at 4:00 a.m. coffee and CNN. Go to work, come home and watch CNN or HLN. I appreciate Dish fighting Ted Turner for pricing and for whatever other reasons, but I am paying for CNN and you all didn't even respect ME enough to tell me they were going off the air. No way to treat your customers. Please get CNN and the other channels back quickly or you will lose another customer. Local company will pay me to get rid of Dish and go to them. Your news channels suck without CNN and HLN, sorry to say.

I have been with Dish Network since its inception; I switched from cable to Dish, and was originally very pleased with the services and programming; we could access our favorite local channels and a wide array of others. In recent years I have witnessed a steady and rapid decline in the quality of the channels offered, the flexibility of the packages which Dish offers, and the general decline of quality media, which is admittedly probably the responsibility more of the individual channels than of the general service. For instance, I have NEVER ordered even one shopping network; at present I am paying for at least 25 of them; and they are mostly purveyors of absolute garbage! I have never ordered one religious channel, and have (paid) access to at least 12 of them, of varying denominations, but mostly of right-wing Christian orientation, some of which is so radical and entrenched in intolerance as to be offensive.

Dish and Turner took away TruTV and both Cartoon Networks along with other channels. In my home TruTV is the most popular entertainment channel because of The Impractical Jokers, South Beach Towing and Hardcore Pawn. Cartoon Network has King of The Hill and Clarence which we also love and watch daily. We still have Fox News and the History Channels. Ancient Aliens is another hugely popular here. Losing the turner channels leaves a huge void in our TV viewing. It is the customer who is being harmed in this dispute. We are missing great channels and still paying for them! That's wrong! Dish apologizes on the phone for this, but apologies do not correct the situation. Dish charges a small fortune for their services and if the situation isn't resolved and those seven channels aren't returned to us, we will discontinue our Dish membership and go elsewhere.

About a month ago my receiver started doing really weird things. I knew it was going out so I called customer service. First I was on hold about 30 mins. When I finally I got some guy who was so Rude. As I started to tell him the issue he cut me off. I would try again to explain that the receiver was going out - he cut me off. So I asked to speak to a supervisor and he tells me he still needed the information. I started to reply back he's cutting me off every time I spoke and he cut me off again. Finally I called him an idiot who had no idea what he was doing and slammed the phone down him.

August 6, 2014 I had ordered dish... I have a one year contract with Dish. Service was fine, until 1 month ago. I thought my remote was acting funny because my volume had kept turning the volume all the way up. It had done that for a week. Called up dish and they had said it was a default remote so they sent a new one within a week. Did what the instructions had told me. That same day the remote has not let me take control of my TV. So that night I was going to bed I turned off TV and cable box....a couple hours later, the receiver had turned on then turned on my TV. I woke up and turned it off and took the batteries out of the remote. Nothing happened then.

I have been a DISH Network customer for over 10 years and was pleased with the overall services. As most of you already know DISH Network is in a contract dispute with Turner Broadcasting which caused me to lose a number of channels, some of which I frequently viewed such as truTV and CNN. Most disturbing to me, that in the middle of watching a program on CNN it suddenly switched to MSNBC and I couldn't figure out what was going on because nobody from Dish Network bothered to advise that they were at the tail-end of negations with Turner that could potentially (Black Out) certain channels of a contract was not agreed to. DISH Network made no effort to inform me as to the loss of channels and I only discovered what was going on after going to Google and typing "No CNN on Dish".

They never keep their promise. When I purchase TV plan their agent said there is no termination fee - if you need to terminate she said I can terminate anytime without fee. Now because of the apartment I live doesn't allow dishes on the balcony, so I called Dish - they asking me to pay termination fee. Other thing I purchase a plan which has 250+ channels. After some days CNN is not working because of the deal with CNN so I cannot watch CNN - imagine how they are worst. They can't deal with CNN - it is too shame. They need to collect only money. Thanks to God I pay the termination fee and now am free from them - start breathing...

I laugh at the complaints about Dish losing the Turner Network Channels! Thank God Dish and other pay TV providers stand up to these monopolies like Turner and refuse to pay their outrageous fees. I would rather lose CNN than see my bill increase to make Ted turner richer. Unlike others who seem to want their bill higher I don't. My kid can watch other cartoons! Don't miss it.

My VC number is **. My name is Paul **. I pay my recharge on time every month but the BBC Channel was disconnected with notice when I called today (30-10-2014) at their toll free number. The women who received was only giving me weird answers. After wasting about 15 minutes she said BBC News Channel is not a favorable channel and most people don't like BBC, so this is the reason they have removed it from their platform. Dish TV should know what they are telling to their customers. BBC News Channel is the father and mother of all news channel. This is how they train their so called customer service agents – disgusting. Dish TV is cheating their customers for a long time.

It became obvious to me I had been assigned a recycled phone number when I began receiving phone calls from Dish Network about leased equipment I owed them $872 for. I've never had a Dish account or leased equipment from them in my life. It turns out the account belongs to some woman. From the first call to present I've literally bent over backwards and cooperated with them to try and get my number removed from their system. It's been over a month now. They have GUARANTEED me since the first call I won't be called anymore. Well they're still calling. I'm not exaggerating. They're driving me out of my ever loving mind. Again today I'd taken my medication which makes me drowsy, had just fallen asleep and ring ring ring, well it's Dish Network again. Last night at midnight when they had called and awakened me for the millionth time, they took all my info for the millionth time and GUARANTEED there would be no more calls.

I have been with Dish for 5 years and honestly I love them. Of all of the companies I deal with they are my favorite. I am upset/irritated with the channel drop as my children were loyal to cartoon network. I am hoping this is resolved quickly. I called and complained and they were very helpful...at first they offered me 5 bucks off for 6 months and I told them that wasn't going to cut it (I'm not in a contract with them anymore so they really have to make it worth my while or I can walk.) Finally they offered me 10$ off for 10 months and 6 movie channels free for 6 months. Now in the grand scheme of things that's a pretty sweet deal for one channel that I care about. This is the reason I love dish. Whenever my bill gets north of 100$ I call in and ask them to find some promotions they can get me on to lower my bill. They always find some sort of promotion that usually last about six months and when it's done I call in and they put me on another. My bill has been under $100 for the last couple of years. Now if only my insurance company could do that! I'll stick with dish through this hiccup....of course in a few weeks I might have to call back in to see what they offer me if this channel drop is not solved.

Dish Network makes a mistake on my account EVERY MONTH! I have to call in every month to address the issue(s)! With it already being a hassle to constantly catch their mistakes, their Customer service representatives are EXTREMELY rude! I have experienced more than 1 in the past three months. The most recent was Named Eric ID: **. Dish Network is the absolute WORST!

They sent me a bill for 330.00 that had to be paid in two days or they would shut off my service. They said I have to pay three months and I only owed for September 20th to November 20th but with all their add cost this now my bill.

Dish Network has gotten into another screaming fight with a television network and discontinued channels to their customers again. No notice, no indication of how long. Cost for me...$100+ early termination fees and I have to ship satellite equipment back to them.

So I'm of course of me and my little cousins favorite channels are gone. I don't understand what's going on with Dish but they need to return these shows. I love to watch truTV but I can't do that. There is almost nothing to watch anymore. If Dish doesn't return these channels I'm leaving and that's final.

You drop tcm, the best show on Dish. I will never use your company again.

Last Tuesday night at 2:00am I was watching TruTv, when all of the sudden it changed without warning, Ted Turner, was changing to the Esquire Channel. What the hell is the Esquire channel? So tell Ted Turner to give us back our channels to us die-hard dish customers. Tell Ted to take his ** channels somewhere else. It's like the Federal Government to make out television watching to public Domain. Ted go into another business and let Dish TV to the American public. If I want your crap I would not want you doing TV business. Go out and buy Real Estate or go talk to Donald Trump.

This is not the first time that Dish has dumped channels that you pay for. They are not trust worthy.

I am a Fox News viewer, but I also watch CNN. Dish needs to get their act together. They don't mind collecting my money every month, so they sure need to supply the channels I am paying for. Maybe DirecTV is in my future.

DISH owes me a $147.93 for a double billing and refuses to refund the money. After 7 phone calls to customer service I have been given the run around. They promised I would receive my refund within 10 days. They still have not refunded what is owed to me. Their customer service dept. simply transfers you from one agent to the other. I have had no complaints about their service up until now. But 7 phone calls and hitting a brick wall with their customer service dept. is unacceptable. They are not capable of finding a resolution as to why I have not received my refund!!

Beware when cancelling Dish service. Free installation maybe, but uninstalling is not free and could be hazardous to your health. Cancelled Dish and was surprised to find out a couple things. When it was installed 3 years ago, a guy came out and installed everything for free. Today I received my "Return Kit" which contained instructions and 2 boxes to pack up the receivers (with no less than confusing instructions} and to pack up the LNBF and ship it back.

On June 4th, 2014 after I had been locked into a two year contract that would not end until February of 2015 my husband had got a restraining order against me and had me removed from our house in 20 minutes when I decided to leave because of the violence he was perpetrating against me. I called Dish Network and explained that there was no way for me to safely retrieve the modem or the remotes because it was not safe for me to do so. I had to fight this restraining order and finally it was dropped; however, because of his violence, stalking and more I had to put one in place.

I have been watching CNN faithfully for years. Dish has replaced with less then less then sun news channels which I will not watch. I picked this package for CNN news. Dish need to stop being greedy and satisfy their customers! Stop filling your pockets, and power to do what you want _it out thing about your customers! I will be changing Cable services. Hassle but not worth paying this money hungry company.

Signed up with Dish Network a year ago due to rising cable costs. Things were wonderful during this 1st year, but they spiked my TV bill $30 the very next month after the first year was over. I called to disconnect, and of course was immediately connected with a de-escalation service rep., who courteously offered to extend my first year's fees an additional 3 months while I decided whether I wanted to stay or not. At no point did he make mention of the word contract, or use the word obligation. Of course it is very unusual to even think about a 3 month contract with a TV provider in the first place.

CNN is the channel I watch most frequently. I am ready to cancel DISH Network this week and replace with a provider that honors its commitment to subscribers.

I can't believe what Dish Network is doing to us about our missing channels. This is crap! Only reason I have Dish Network is for a Boomerang channel for my kids - that's it. They have until this Wednesday to have my channels or I'm going to canceling Dish Network completely. I have been with them for 15 years.

No heads up, TCM CNN and other channels gone. Dish blaming it on Turner. Other commenter saying yayyyy for Dish standing up against the giant????? Dish network = roughly 14 million subscribers @ $100.00/month X 12 months = 16.8 billion. That's billion folks. That's just in subscriptions. Called about my bill going from 90.00 to 125.00. Was speaking to someone who did not speak the King's English. Gave up. Sigh.

This is outrageous!! I mainly got Dish for my child to watch her favorite programming on Cartoon Network and for CNN so I could keep up with news on Isis and Ebola. Although there are some alternative channels to watch, there not nearly as good. I'm Pissed!! Despite Dish saying "Leaving us is not the answer" I've about had enough!! Dish makes millions a day. STOP BEING GREEDY AND BRING BACK WHAT WE'RE BEING CHARGED FOR OR I'M GONE!!!

I don't think that paying customers should have to pay to get up grades (hopper). And their solutions to see your programs that they no longer have will cost us more money. Paying customer for past 8/10 years. No FREE upgrades. Appreciate your customer's dish. Like myself I'm sure the rest of them haven't been offered any upgrades without an expensive cost added to it.

My internet has slowed to less than dial up speed. They advertised fast internet speeds but have not delivered. I can not use my Netflix account because of my slow internet. After speaking with a female vice president, additional charges were added to my invoice. My Turner channels have been removed within the past week.

Always lies to customers, cheat them in every way and threat customers to charge wrong bill on credit card information. I advise customers not to take Dish network because they are cheater. Their customer service is worse. Is consumer protection agency take action on their unfair business practice?

I was a Dish customer for over ten years, bill continued to climb with no additional services, tried to cancel 4 months ago, but they continue to bill me and now am in collections. WTF! Spoke with several reps who said all is good, sent back their equipment. THEY WON'T LEAVE ME ALONE! I have spent way too much time trying to resolve and am DONE!

We cancelled our extra channels plainly and clearly. The extra channels were part of a promotion package and had to be cancelled when the promotion time was up. We did that and they charged us for them anyway. When we called in he told me I did it wrong and they charged us double what they should have. I called in on Saturday and he told me to get refunded I need to call back on Monday. I bet they do this to everyone and it's not a good idea not to have auto pay off your credit card.

As most of you noted, DISH dropped several channels. No heads up; there one day, gone the next. We have had Dish for the last 15 years, and very rarely did we have any issues. I called Dish to complain about the lost channels, and they squarely put all the blame on the TBC. I don't give a damn about their tit for tat arguments, I expect to receive the services I pay for!!!!!!! Two greedy ass companies fighting over the services we will eventually have to give in and pay for; you make me sick!! I was given 3 months of free Starz and 5 free PPV/VOD vouchers, it's something, but it isn't TCM, Boomerang, Cartoon Network, etc.... Dish, get your act together, or you're going to be minus a helluva lot of customers. You're about to come out on the short end of the stick.

Dish is standing up against these giants and I will support those actions. CNN repeats the same segment 1000 times a day, now I'm exploring other channels and it seems better. Good on you Dish for not backing down to those companies!!! Hopefully you get to improve your internet and take over the market!!

We have had DISH for several years. Our bill has tripled for fewer programs. We have had appointments for service and waited with a no show result. Now with Turner conflict we are going back to DirectTV.

Dish has eliminated a number of channels due to a dispute with Turner. These channels are included in my contractual agreement. Replacements are not an option. In fact they have replaced these channels with meager representations of the originals. Dish is in breach of contact. I am not receiving the agreed channels.

Been a Dish customer 15yrs. Out here in the woods, satellite is my only option. This latest blackout is the last straw. They keep increasing, seems only a few months ago, some other channels were off, same thing, "dispute." Gonna check DirecTV blackout record & will go with the lesser. What I really want is a service I can pay for channels I watch, actually receive them without "disputes" - not this "bundle" of hundreds just to get the ones I actually watch. A ripoff to start, then throw in quarterly blackouts! Add insult to injury, customer must request a credit for blackout channels! THEY should be automatically crediting accounts! Well, this "customer" won't keep paying for something I'm not getting. The wallet is the only thing these companies understand, whether Dish, Turner, whoever & I'll happily take MY wallet elsewhere.

Yesterday my channels were not viewable on my TV. I pay dish 144.00 a month and I only have the minimum because that's what I really can't afford but have to deal with. I watch CNN TCM movies and basic channels appropriate for family viewing like cartoons for grandkids... I have no news so I can keep up with current events. I'm pretty much home bound and this is a great loss for me. Dish so rude are fast forwarding to non cust service lines because they don't want to speak with customers. I pay for those channels and I want them back. We get a contract with Dish on sign up. Dish has broken the contract for all viewers.

I had Dish installed September 2013. It cost $200 for the 1st month. I am a college student and my classes are online in Portland, Oregon 200 miles away. Their internet service was not providing for my needs in attending college online. The speed was all but non-existent and I was having trouble downloading things for my classes. I called Dish and explained to them about my problem. I was going to keep the TV part of the service and cancel the internet. The Dish representative got really nasty with me and explained that I had signed a 2-year contract and that's all there was to it. I politely cancelled everything. Now I have been turned over to a collection agency and I went from fair credit to poor credit in one swoop. There has to be something that I can do. Can I sue them?

Let's see, had Dish now for three weeks and... 7 channels has been removed. I myself think if they cannot add our missing channels then they need to give us a refund. I'm ready to go to DirecTV. I really hate to but I want what I pay for... Very unfair to all of us.. Boomerang was the only decent cartoon channel on air, then that was removed, I myself rather see them old cartoons then the trash they have on some of these other channels. If these isn't put back on within a week or so, I am having my Dish turned off.

Order Dish. Was told it was as good as Verizon 4g network. As it turns out it's very slow compared to Verizon and doesn't stream a movie which was the reason I got it. Wasn't disclosed about that but still stuck with the contract which isn't right! For 66 bucks a month I could have order extra internet through Verizon and steamed the 1 to 3 movie a month I watch! 315.00 to cancel early for service I cannot get, that's not right!

When we moved, we found out the internet company we was counting on don't cover our area. So we called about DishNet. The commercial makes them sound awesome. Yeah that's all BS. It's slow, my phone is faster. But I am stuck with it another year and two months. Was never offered the free HBO and MAX, for taking them with the move. Now I am missing these five or six channels.

Dish customer for well over 12 years. Bill has tripled. Unwatched useless channels constantly added. Dispute/issues with broadcasters and Dish over the recent past are becoming less palatable. First "biggy" was the loss of the SpeedChannel thanks to Fox only to have it replaced with the ESPN clone Fox Sports 1 (and 2-non HD). Next was the AMC stand-off. AMC programming has mostly gone down the tubes (my opinion) but has some good old movies still. Now it is Turner. Turner Classics is one of my most watched channels. Now Dish is messing with it. No prior warning yet the bill remains the same. I am ready to open up a can of whoop butt!

I was a Dish customer for almost 10 years and I look back at that time still with great frustration. The problems with Dish Network, where to begin...?

Every year this happens and every year it is the same thing, the other company either did not show up or left. When is DISH going to come up with a better reason. Be honest which they cannot do. I called in about problem with box and as the same thing, they want you wait all day and never show up. This company may be # 1 but their head is so huge they cannot think straight. You cannot complain to BBB because they are not or do belong to BBB. When they do answer the Lady is VP of services and acts like she in heat.

Since DISH was installed I've had to call their customer service everyday because their product is bad or doesn't work right. Things I was promised when I signed up lease are not available. I called the day this was installed when I saw how bad their product is & they are holding me to the contract. Their customer service doesn't believe these are valid problems & are charging a $500 early termination fee if I leave. Avoid this terrible company & their terrible products!

I have been a Dish customer since its inception. I no longer have access to CNN, HLN, TCM, or Weather Channel. I was not informed, notified or in any way told this was happening. It is not uncommon for Dish to change or drop channels, but they had always given advanced notice so a customer choose how to respond. I elected not to wait the estimated 30 minutes to talk to a customer service representative nor did I want to "Chat online". Could not find any e-mail address on web page (had to Google to find). I have not received a response to e-mail submitted via customer service website requesting info on if there is to be a credit, refund, or fee adjustment for the loss of these programs.

Upset that Dish has dropped TCM, CNN, HLN, Cartoon Network and the other Turner channels. Called customer service to voice my disappointment not only in this recent development but also in the fact that after only two years I am on my 3rd 'Hopper' and have lost all my DVR'd programs twice! Not to mention the days I was without service waiting for them to ship out replacement equipment. As I am the one in charge of choosing the provider of TV services in my family, I also put up with a lot of complaints from family members wanting me to drop Dish and go with someone else. I reassured them things would change and tried to defend my choice but, here we go again!

CNN and TCM - We pay for both these channels but DISH, the company that sends you to DISHStandsforyou.com to explain why it has been dropped by these channels and does not reply to Chat with us or Email us, takes away channels with no notice because they are in disputes. CBS was gone for weeks, other channels have been dropped for weeks. Customers pay the same amount. No apology is given. DISH acts like it is the wounded party. It doesn't care about customers, but just the bottom line. On the plus side, we get good service. Excellent, even.

I called to get 1 tv HD receiver added to my account. After spending an hr on the phone and an online chat with people who live in the outside the USA, I got estimates as high as 357.00. I told them that was ridiculous and they insisted that was the cost. I said 'have a nice day' and called DirecTV. I got great customer service and Dish will have 1 less customer next week.

I been their customers for couple years and I closed it for not getting no service. My unit doesn't get no single and I closed it on 2012. The reason the dish network gave up to fix my dish anyway and I made sure that everything its done and I have 0 balance and made sure they got their equipments and I moved on until today I found out that I being in the collection since June/6/2014 for unpaid one payments....see I closed the account in 2012 and after two years they just report me without sending me bill or any letter or calls that I am in collection or sending me to the collection or I own them anything. I called. They admit that they didn't send me any notes and they can't see my account clear because its being close for long time and they can't help me out. "Pay or we gonna destroy your credit." That's what they say to me today. Can you guys believe it? So yea please don't trust them no matter what they say or promised you. Thank you, I wish you guys have advice for me.

I've had decent luck with dish until recently and unexpectedly took away some of my favorite channels. Not happy with them right now!

No warning and you take away channels I pay for a month in advance. You have about 1 day before I switch to direct TV or stream all my media. This is BS and I am sure there won't be any discount for your billing of the channels I am not receiving. I don't want some other free crap channel you offer in the meantime I want what I pay for. PAY YOUR BILL DISH NETWORK AND GET THE CHANNEL I PAY TO RECEIVE!!!

Dish dropped new england sports network and cut off my Celtics. The Dish folks pocketed the premium I paid for the cut sports network, plus they now lied about Turner. They said Turner cut off TCM, CNN, etc., 7 networks in all.... gone.

DISH has lied to me from the day I signed up with them. Starting with phone rep telling me I could get a bundle discount if I used Frontier for internet service because DISH doesn't offer the service in my area. WRONG and let me tell you Frontier is another waste of a company. Internet sucks really bad! I signed up with DISH because of CNN and HLN on my TV constantly. They cancel without any notice and I have a two year contract. Just signed up in August. I was told I had to sign up for automatic pay. I did that for the first month and then called and found out I don't have to I can be billed. This company makes me so mad and I am STUCK with them. This is such bull! I will find a way to get out of this disgrace of a company.

I am very unhappy with Dish Network regarding the removing of CNN, Turner, et al from their line-up of channels. If Dish does not resolve this issue within a few days, I intend to cancel my Dish service. I have been a Dish Customer for 8 years but I will not put up with this kind of service. I will also become very active in seeing if we can't get a Dish bankruptcy ASAP. If they lose a few million customer accounts, that will happen on its own.

It is unacceptable to not provide CNN. I pay extra for a package to get CNN. To make matters worse, Dish changed channel 200 (CNN) to air MSNBC. My TV is on CNN all day and to change and give MSNBC my ratings is unethical. Dish already raised our rates in March. If Dish does not provide CNN in some manner in a week, I will no longer be a Dish customer. I would pay for CNN as a separate channel. And, Dish is trying to compare this to Direct TV losing TWC for 3 mos. No comparison. So, is DISH hinting they're waiting it out for 3 mos.?

High bills, no CNN or HLN, must get largest package to get 1 channel. I actually watch 95% of channels worthless and can't see reason to remain with Dish if no CNN. On the other hand, Turner must not want us to watch their viewing either. Maybe best to ditch both DISH AND Turner stations.

Dish lost my favorite channel CNN; however, I cannot even reach Dish because customer service waiting time is too long and call back service is not calling back. I was traveling abroad when I received a message that my account is overdue for future service and had to pay extra for extension until I will return. However, we did not receive any credit for CNN and other services. Who can advise a good TV company in IL? We are really tired of Dish.

I have been with dish network for over 7 years. When I started out with them I founded no problems with their service and their staff was friendly and courteous. Then over the years I noticed changes in their billing. My billing date changed from the 15th of the month to the 7th - With a monthly statement of next month service as well. Every month I would pay the monthly service due. Not next month service. Well Dish disconnected me on the 7th for not paying and interrupted my service. I called their office to find out why my service was interrupted. All they could say was I needed to pay 2 month bill which would bring me current, in other words pay for services not received yet.

I lost some of my favorite channels on Dish Network. Turner Networks and Dish can't agree on price. I am paying for channels I am not receiving. When I sale someone 5 gallons of gas and they are only able to pump 3, what should I do? REFUND!!!!!!!! I AM NOT HAPPY....

Your network has removed Time Warner cable news without sufficient warning. The likelihood of me staying with your network has been reduced because I watched HLN and CNN often. Please reconsider your decision to remove these channels, as you will likely lose multiple family packages, just because of it. What happened to what the customers want? Since these are major, popular news channels, and Dish Network no longer provides them, there should be a reduction in monthly cost to compensate. That's the least that could be done, but the optimal solution, would be to put these channels back in a Dish Network. The sooner, the better!

Removal of turner channels. We got no warning, and we going to get a reduction in our bills or adding extra channels? Maybe time to switch providers!

No CNN + other channels missing, no resolution.

About all I can say is that they're not quite as bad as Direct TV. The loss of the Turner channels is making me investigate other options. They created two new domains for unhappy subscribers - fairsatellite.com and DishStandsForYou.com. Those are the only ones I'm aware of, in any case. Seems like they could have applied the money and effort to resolving the disagreement, instead of enlisting their customers as unpaid help in the disagreement. Really, are the two companies so strapped for cash that they can't reach an agreement?

Dish has dropped TCM from its lineup, although the cable network is one of our favorites and is part of the package we continue to pay for. When Dish drops a cable network, it does not try to compensate the customer. I went on their chat customer service and had to wait online for an hour. They first offered me $5 a month off my bill. I told them that was not enough. I like old movies and the only way to watch old movies now is through Dish on Demand which usually charges 2.99- 3.99 per movie. Why should I pay for this when I am already paying for a classic movie channel that they dropped? Finally, the rep agreed to $10 off for 10 months and 3 PPV coupons. She said she would send confirmation through email. She didn't. I went back online-another 40 minute wait- chatted with another rep who disconnected me 15 times and then told me they didn't send emails. I then tried to call- waited 30 minutes- the rep dropped the call. Called back- had to listen to their inane ads for 30 minutes. I have given up in disgust. These people don't care anything about service. I hate this company.

For over two years now our service has been below standard and although Dish has sent out 4 techs and changed out equipment, we are still experiencing the same issues we started out with. Namely our back and forward buttons do not work properly, they either don't go back enough or go too far, etc. There is a huge delay when using the remotes so that you push the buttons too many times and it skips through the selection too much OR doesn't connect with the receiver at all. VERY frustrating!!!! And whenever we call about the issues they act like it's either something we are doing or there is something wrong with their equipment, send out the tech, who in turn, says it must be the software then leaves and NO, get this, NO improvement!!! Yet we are still paying almost as much on their service as we do electricity, I am, least to say LIVID with this company.

Dish has dropped existing channels which are described in my contract. I would like compensation for each day they are in violation of this contract.

Husband died. I was in apt. near nursing home with having Dish only 3 months. I had to move. I owed remainder and had no problem with paying off but customer service finally informed me of their "pause" policy. So they would contact me by email after the pause time when $260 would be due. Never heard and when all calmed down, I had heart attack at my husband's bedside when he died. So after all this, I contacted Dish for whom to pay the $260 due to. They informed me it was over $300. I did not owe this amount? I contacted them, not them contacting me..... I offered to pay them $260 as agreed on but they refused to take anything but the amount they now had over $300.

Just became aware I am losing CNN and Turner Movie Classics along with a few other channels. We will be calling to cancel Dish Network in the next few days.

DISH removed CNN. I paid for CNN. Either this gets fixed ASAP or I'm canceling DISH.

HLN and CNN gone. I will have to get rid of dish if these channels are not back. I have been with dish several years and love it, in fact have referred several people, but this will end it.

CNN.. Turner Network and Dish. I am sick of being affected because two rich corps won't kiss and make up. DISH... I pay each month for certain programming. I want it. Fix this.

This is my second time around for Dish and it will be the last. Their TV ads tout their lower prices and great service. I am a news and sports junky, and love old classic movies. Recently Dish took away Comcast Sports New England which I thought was a premium network. I watch pro basketball on it and other regional sports programs. It is gone. Today CNN, HLN, TCM are also gone. I have six months to go on the contract and I do not plan to renew. The phone agent was nice and understood my concern and offered more movie channels at no cost just as they did with Comcast Sports New England. Prices go up, channels are removed and they double up on existing networks. So Dish has not lived up to the agreement I had with them and I am sure the same applies to millions of other customers.

The last two years I have been very unhappy with 3 receiver replacements, 14 service calls. Every monthly 2 to 4 hours on the phone with customer service. No English, rude automated system & customer service is completely out of the question.

They lies about record. They say you can record up 6 show same time. Government they need take care for the customer because we grow money for big companies and everything we take the services is really bad. DISH NETWORK is a lies companies.

I have a dual box in my living room downstairs and link that connects the box to my 2nd floor... Most channels don't work upstairs.. Constant customer support.... And nothing... Seriously DON'T WASTE YOUR MONEY!!!! ABSOLUTE GARBAGE!!!

The date of the bills stated on the printed bill is the 6th of each month. I don't receive them until after the 15th of the month with a due date of the 26th of the month. Unless I pay on about the day I get this bill I get a late fee. Last month I received the bill too late to pay by mail. I called and complained. The phone person said the $7 dollar late fee would be removed. He also said that I could pay by phone. I explained that I don't pay by phone. This month when I received the bill on the 17th on the month the $7 late fee was still due.

I replied to a newspaper ad to order Dish. I was not happy with the service and cancelled after a few months. To my surprise they charged my Chase credit card $420 because I did not keep it for 2 years and said I had signed a contract agreeing to it. I asked for a copy of the contract. They sent me a 5 page document that I had never seen before with a scribbled signature that was not mine. Chase got the money back from Dish but then gave it back to them ignoring my request. At no time of the installation did the installer or Dish ever present to me a document that said contract or agreement or rules.

When I move they told me that I would have my service moved with me. What they didn't tell me is that I would be charged the remaining balance of my contract if I was in an area where Dish couldn't have service. They took my money and provided me no service and refused to work with me.

I Told the person on the phone that I was only calling to gather information about the "Dish Network". They told me they wanted my Debit card number to run a credit check to see if I qualified for the program. I then reiterated that I did Not want to commit to anything at this time. They said I could not be committed until I signed a contract. After checking my checking account, I was fraudulently charged twice!

I have only had DISH for a week and am stuck in a contract for 2 years after being ripped off. I have called multiple times and filed a complaint with the finding of being denied. BIG SURPRISE after everything else they have done. NOT. They told me they had a channel I wanted in my package but did not. They did not tell me I was receiving an introductory offer that would be jacked way up later. They did not tell me what that high rate would be at the time I signed on. They ran through the voice contract on the phone so fast I couldn't catch hardly anything they said.

DISH network, it's the worst company. They lie about one year contract and instead give me 2 years. They change my plan and if you want to cancel after 1 year they tell you signed for 2 years and charged me 250 dollars. After 3 months they changed from $29.99 to $54.99. NEVER NEVER GET THEIR SERVICE, NOT EVEN FOR FREE!!

We decided we could no longer afford their services since the prices kept increasing. We were advised we could not cancel the account until all the final charged had been paid. The whole point to canceling was that we need to cut back on expenses, but we have to continue creating expenses until we can pay it off completely. We were not in a contract, that had expired years ago. I also found out that we have to return the units that we paid $100.00 for each. I don't understand why we had to pay for them upfront if we weren't purchasing them. In addition, we have to pay another $17.00 a piece to send them back. Thank goodness we are getting rid of this horrible company.

My complaints start w/ day 1 in 2007 when we signed up. #1. I asked if they had the 3 major networks and if it was east/west channels, their first of many lies... at that time carried NO major channels CBS, NBC, NOR ABC! Then took (9) days to finish up installing the system and the 4th hook up never installed! #2. For years we were charged $5.00 extra a month because we didn't have a phone line hooked up to any of the TV's, this took over a year to get corrected only after I complained to the agency that controls them. Currently we are paying $91 per month, my wife was complaining how high it went up to.. (We Do not have cinamax, hbo, stars etc.) Any how I checked our bills and Dish is charging $22.00 a month for equipment and warranty charges???

Problems with the hopper and the remote: Picture breaks up on our main tv in living room. The main box was put in my bedroom and they wouldn't change to our tv in the living room when the remote in my bedroom is used to change channels. The channel changes on the living room tv. I was told the things that were wrong were because my tvs were defective. I'm paying more and only getting aggravation.

When I Signed up for the Internet service, Dish assured me that I had the best high speed service and guarantee that I would not have no problems when I doing my online classes. When I have to take my exams. It kept shutting me off which cause me to not complete my tests also lower my grade point average. So I had to go with another provider. Now Dish wants to charge me for early termination fees.

If you cancel make sure you call to make your final payment! I cancelled the end of September and called because I have not received the box to send the equipment back. I made my final payment on their website Oct 1st. I was just told I requested to restart my service?? by making my payment. They are now claiming I will not be charged for these extra days. We will see.

Dish Network has the highest prices than any other cable service, however we are still with Dish for the only sad reason that it is the only cable that provides PAC12 and my husband likes the services but not the customer service nor the prices... We have downgraded to the lowest package and still it is extremely high. They do however know how to grab your attention and lock you in their false advertisement of $19.99 for 12 months. After that watch your bill go sky high.

Our bill is never the same, it suppose to be 88 dollars but it doubles. When our bill come out right now my cable is off Oct 6 2014, this so sad. How dish does it to customers? So many lies. We talk to customer services, we have this issue every month.

On the 26th of Sept we were billed, it was removed from our bank account. The 29th of Sept we were billed again. When we called they had no record of the second transaction. We were on vacation 10 hrs from home. In the mountains and no cell phone service so we were unable to call. Due to the fact that our monthly payment of $160 was removed twice, we ended up cutting our vacation short being the second $160 was not in our account. This was our vacation money. We got home late last night so this morning my husband called to get this resolved. An hr later and 3 different people we are not satisfied.

Every couple of month they change my bill. I have the $19.99 plan and they add protection or change my plan to the Smart Pack, which is not what I signed up for. It is sad that they do this without my permission and then try to tell me that is not what I ordered. They promised me again this would not happen, but here is it again. :(

We contracted with them after a lengthy inquiry on our part because our local internet provider could not provide a good signal with any consistency, which we reported to Dish before buying - we are out in the country in Northern Nevada. We queried the sales rep to be sure they have a good signal and that we would not continue to have daily lapses in service, a signal so weak we could not use Skype for business calls.

During a two month period in early 2014 my Verizon internet data use increased from a previous monthly average of less than 1 GB to as much as 17 GB some days resulting in monthly data use of nearly 60 GB during the two month period. Unfortunately I did not learn of the excessive data use until I received my monthly statement. I then worked with Verizon tech services to isolate each data user (computers and smart phones) in attempting to identify the source of the extreme data use. This analysis determined that none of the computers or cell phones were generating more than average internet data use. I then contacted Dish Network to learn how to disconnect the Dish system from the internet. Having accomplished that the overall Verizon data use returned to previous levels of a fraction of a GB per day.

If you get the basic package from Dish you get mostly channels selling something.. I pay $85.00 a month for the basic channels and get maybe 3 channels with real tv.. I am becoming increasingly disappointed in the Dish Network and probably all the others holding us captive to their raking in the money not only from subscribers but from all of the companies that use their channels to advertise their products. This is a disaster for people on a fixed income who can't get tv unless they pay the price.

I switched from cable because of bad customer service. Now I've got crappy television AND crappy customer service. So frustrated...there's got to be a better, more customer friendly option that's also economical.

I don't know exactly how it works, but seems to me that customers paying for the so called movie channels (ie: Starz, etc. ), have been playing the same movies for over three months now. If we wanted to watch them it'd be ok to pay extra, but seeing them over and over is not what we pay for. Their programming on the extra pay movie channels are awful.

I had been with Dish in Grayslake in Illinois for over 17 years when I moved to Oklahoma. I called dish and took a leave of absence from their service till I could buy a house here. Once I found a house I called Dish for new service. They first sent out a female contractor who set the dish on the eve of the home and found she could not get a signal. She had trees in the way she told me and that four trees needed to be removed. I called a handyman and he came over and cut the trees but still no signal. After almost 12 hours she gave up and said she would have someone come back the following week.

I'm trying to close the account and they just won't do it. They said the SS# is changed, it's not. They say that the account is scheduled to be cancelled, then I receive a bill for him for the next month. Anyone you talk to there LIES. You can't get a straight answer. I'm surprised they are still doing business. Even their DISPUTE RESOLUTION SPECIALIST, Scott ** lies. Shut off the service before the service was scheduled to be shut down and said he would not be able to provide proof that this account is closed. MORON. I need that for court. I just hope someone nails them for all the pain and suffering they cause everyone. I hear nothing but horrible things with their contracts. I'm still not done with these jerks. I'm afraid they will continue to bill my deceased father's SS# forever. SCARY. Even after you pay the bill, they send him another one.

I called Dish service to inquire about their offers in my locality. I had the 3 primary questions that any smart consumer would ask: Price, Contract terms, and what if circumstances. The sales guy just wanted to know if I will sign up before we hung up on this call and did not let me finish ask my questions. I told him I still have a few questions (I did not even ask him about contract terms and what if questions yet) when he said, and I quote, "All that you are concerned about is the price, and we offer the cheapest in your locality. Now if you would hold on for one moment ..." and he hung up on me. I think this is the most insulting sales service I have ever experienced, and me being an MBA myself, absolutely believe in customer service as the #1 priority for any service sector company. I will never buy Dish services because if this is the sales experience, I have no hopes for post sales customer service at Dish.