DISH Network Reviews

Dish Network took it upon themselves to access my checking account and take a monthly payment. This was done the day after my bank paid them through the autopay system. I had an 82 dollar credit when they took 97 dollars from my bank account. When I questioned them about it, they told me I called and used their automated phone payment system and paid with a Discover card ending in **. I have NO card ending in **, or a Discover card. I am finding that I am not the only one with this problem and would be interested in a class action lawsuit against dish.

I was moving, and no longer wanted Dish. So I called them up and asked them to cancel the service. The lady kept convincing me to stay as a customer. I stated my situation and she agreed. But little did I know that she did not cancel my service. She instead placed my account on "freeze" for up to 6 months. For those 6 months I have to pay nothing. But after those 6 months I got a fee of $115. I was confused and immediately called them up. They kept arguing stating that they sent me mail stating my 6 months were going to be up. But I never got that letter. They refuse to take back those payments. I clearly stated to the lady that I needed my service to be canceled, but she did whatever she felt like. And now I am here paying useless fees. BAD CUSTOMER SERVICE. Would not recommend!

I had to move due to being disabled by a heart condition. I was told by a DISH network employee all I had to do was fax my doctor's modification for living in assistive living and my termination fee would be waived. I was billed 85$ 5 weeks later. DISH network took it out of my bank account even though they were not on autopsy. My bank just handed them my money. I'm so disturbed with this low life company. I want everyone to know they don't care what they agreed to. They do not do care about a disabled person's well-being. I have my bank looking into fraud charges as I kept the fax they returned stating the fee was waived. Utter scum of the earth own and run this company.

I've had Dish for about 2 years. Moved once and although they advertise "free moving" of equipment that is not true! They charged me a huge fee! Also when I signed up, I signed a contract for $44.99 per month w/ 3 receivers for 24 months. Somehow my bill has risen to $91.95 per month for just basic cable. They can't provide internet services because of my "location" supposedly. They will not go into details of how my bill went from $45 to $92 per month. They just said that is the price for the package. Unfortunately, they will not let me out of my contract until June 30th. They have the rudest customer service.

I called into dish due to bill that was being overcharged month after month. Finally I receive a bill and it is double my normal bill. They stated this is due to dropping promotion so I told them to find a deal that works for me. They could not do so passed from one rep to the next. I decided to cancel my service. They then choose to debit my card of the cancellation fee for $260. I had told them that I can do a payment plan and pay half and half which they did not agree to and still pulled the money from my account. This company is a fraud and I will never go back or recommend to ANYONE!!! NEVER AGAIN will I deal with my card being used by any company to scam you in the long run. Dish should be ashamed of how they handle their customers.

What poor service and when you cancel service they charge you $10.00 per box to return their equipment, in my case was $40. bucks so it cost you just to get rid of them kinda like cockroaches. I wish someone would start a class-action lawsuit against Dish network.

On April 8th a service rep from Dish Network arrived and repaired a cable that the landlord cut in half when trimming vines in the back patio between my patio and the apartment next to me. I signed the electronic device he had with him that detailed the repair he made. I asked for a copy of the document so I could give it to my landlord. The service rep said he could not do that and told me to call customer service. After the service man left I called customer service and was told they would send me one. I didn't receive anything from them so I called back and was told again they would send a receipt. This time I received copy of my April bill which had nothing to do with and did not include the April 8th service call.

Dish Network has done nothing but lie. They are the company who offered a $19.95 package, not DirecTV. Their line of sight angle to the Dish Network satellite is a limp 19 degrees. Unless you live on a hill or in Arizona, there aren't many places a dish with a 19-degree angle is much good. DirecTV has a dish to satellite angle of 35 degrees - nearly double the angle! The only time our DirecTV dish failed was in a storm or when the idiots in Syracuse processing station screwed around instead of keeping signal consistent. DirecTV programming was cheaper for $49.99 because channel listings were better than Dish. One piece of advice: DON'T DEAL WITH DISH! EVER!

I signed up for DISH and cancelled after a month. I was promised one price but after installation I soon discovered that even though I had one of the most expensive packages it didn't include Bravo and a few other channels that are normally standard with other cable companies. I had to end up paying 20.00 more to have those channels added on and while watching those channels I had to watch a message on the screen letting viewers know those added on channels are being negotiated and could be cancelled. I was up to paying monthly for cable and Internet 184.00. While watching TV I was constantly losing signal and had to reboot just about every night. Internet was slow and I had to upgrade it as well. After a month I had enough and wanted out of my contract. I was told if I wanted out of my contract I had to pay 900.00 plus. I told them I wasn't paying anything because I couldn't afford it and wasn't happy with their service.

When I first signed up for DISH, there was some difficulty. Most of this came from the confusion surrounding their products, how satellite service works, and the bundle I was offered. All of this was sorted out in the first month relatively quickly. At the time I was infuriated, but it was knee jerk from dealing with other providers in the past. I had issues with a receiver - 10 minutes on chat and I got a new one shipped free. Had issues with another receiver - 10 minutes on chat again, got a new one shipped free. When I cancelled service as I no longer need it, they were not aggressive - it was friendly and easy. I had service with them for almost 4 years and would use them again if I ever need satellite service. Compared to competitors it was surreal how easy it was dealing with them. I recommend DISH for those looking at TV providers.

I am regretting having ever signed up with DISH. We recently decided to make the switch to another service to save money. When I called to cancel our services (effective at the end of our billing cycle) they tried to guilt me into staying, they tried to threaten me into staying, and when I finally convinced them that I wasn't going to keep my services they relented and canceled my services. However they canceled my services 3 days before my cycle ended, erasing my DVR in the process. I will NEVER return to DISH.

I recently de-bundled from CenturyLink to get an updated dish box that supported my new HDTV. They told me in order to bundle, I needed to wait a week until the "de-bundle" took effect. I called and was transferred 6 times!!! Each time I had to start at the beginning. I asked to speak to a manager and they would put me back to the beginning of the prompts where I would end up speaking with another girl who AGAIN put me back to the beginning. I have never in my life experienced the worst customer service in my life.

Back in the 90s I had Dish Network and I loved it. Unfortunately we had to move to an area that did not have Dish Network available. Just recently last week we ordered Dish Network and every day it seems like I'm having more and more problems. I retiming call customer service, I get the runaround and just this morning I woke up and I didn't have all the channels and what a technician came he said that the electricity was causing the channel to be missing and that we can't run electricity in our house. We want our channels, I try to call the customer service people. I can keep getting the same runaround. It just don't seem like the same company lie that I don't visit with back in the 90s.

Beware of any offer you take with these people. This is the most crooked TV company yet. They monitor the channels you watch then take them away to charge you more if you want to watch them. They even forged a contract extension of six months and produce some bogus signed paperwork that looks nothing like my signature. I really hate this company. If you go with Dish we'll be reading your dissatisfied reviews in the future, promise.

For almost two years I have been explaining that I cannot get service where I live. They even sent out a rep named David in Jun 2014 and he said he can't get a direct line of sight. I spoke with Crystal at the office of the president and was told that she would zero my account out and we owed nothing. Well we would go a couple of months and no bill. Then all sudden a bill would come again. So I would call and speak to Crystal. She would tell me "so sorry" and it was handled. That went on six times. Now once again a bill has come but this time from a collection company. I called and now they are saying I have to pay an early cancellation fee of 358.20. BEWARE EVERYONE. DISH IS A RIPOFF. THEY WILL NEVER LET YOU CANCEL WITHOUT PAYING EVEN IF YOU CAN GET A LINE OF SITE!!! I spoke with Crystal.

I chose DISH over other providers because of the lower monthly rate and channel choices. I have since realized after a few months I have lost some of my channels I initially signed up for to view. Now if I want to watch beIN channel I have to pay more money even though I have a two year agreement. Also, I have had to deal with customer service on two occasions regarding the DVR. It seems I must put in all of the data regarding the channel I wish to record instead of just keywords like Verizon FIOS. Also, I cannot record a channel more than a week in advance as it not yet listed in the guide. So for example, I like Moto GP motorcycle racing. I have to type in the exact full race name to record the race every week.

Five months within my two years contract with Dish, my Multi-Sports package was removed. Mind you, I was given two options. Netflix for a year or Multi-Sports package. I've chosen the sport package mainly because I already had Netflix. When I called customer service, this guy suggested that I pay an $13/month in order to continue using the sport channels. I asked to be transferred to someone more knowledgeable. Once I got someone else, explained what was going on, she apologized and put back my channels. Don't waste time on the phone with those who has no idea what's going on.

We switched from DirecTV to Dish a couple of months ago and have had signal issues since the install. Multiple service calls later, we found out the initial install was done incorrectly. Apparently the cable used with the hopper we chose was not right and apparently it had burned out the cable--hence the signal loss. As if that wasn't annoying enough, the installer tracked dirt and installation throughout the house, after I just scrubbed carpets 2 days ago and asked him to remove his shoes. Needless to say, we have to downgrade our DVR because they claim they cannot run new wires to support it, which also means extending our contract another 2 months for some reason & yet another service call (And re-cleaning carpets!). I never thought I'd say this but I might actually prefer DirecTV.

I had Dish beginning 7/2010. After a year I decided to cancel, called, paid the amount over the phone, sent the equipment back, etc. About a month later I received a call stating I still owed 100 something dollars. I told them I had paid the final bill with the rep over the phone and they said I didn't pay the final amount. I gave them the benefit of the doubt and paid it again. A year later I am applying for a mortgage and there is a collection on my account from Dish Network. Don't have the time to jump through hoops and find the documentation so I paid the collection agency so I could proceed with my loan. Got married moved and re-established my service with Dish (dumb), again gave them the benefit of the doubt.

I was promised a special promotion, I discussed all of the aspect, which included On Demand (not pay per view) access included in my package. I now find out I got a less than agreed upon receiver, and if I want on-demand access it will cost me $10 more per month. This isn't what I was promised and we agreed upon when I signed up for the 24-month contract. The tech told me I can't go anywhere, but he will probably be back sometime this evening to see if he can finish the job. He had the wrong equipment. Dish is now charging me $10 for a tech to come out & finish the installation I already paid $50 for in advance a week ago.

I used to love Dish but the customer service (or lack of) they have provided regarding being charged the wrong sales tax is a total disappointment. I am a 10-year customer of Dish and I will be cancelling my account. Really, they are so bad they called me and demanded a copy of my property taxes??? What? It's the Sales tax they are charging that wrong. Dear Dish, look it up on the dor.wa.gov site you bozos. If you live in Washington State and are a Dish customer, check your sales tax rate on your bill. Mine is wrong because Snohomish County has 2 rates and stupid Dish can't figure out where I live apparently even though my address is on the bill with the zip +4.

Dish Network is a horrible company. My debit card number was stolen and used to set up someone's account, they didn't pay their bill and dish charged me $420, which was most of my rent money. They now refuse to give me my money back after being on the phone with numerous people for 4 days now. I have informed them that they stole my money for someone else and didn't even get photo id as proof of who the card belonged to. I also informed them that I am a single mother of 2 toddlers and if I don't have my rent paid in the next couple days I am looking at an eviction notice.

Just had DISH tv installed a week ago. They failed to process payment from my bank. They said the charges were reversed but when I called my bank they said there was never a attempt collect a payment from them. So they shut off the dish and now want me to pay twice as much to restart my service. I don't think so. It was their mistake not mine. I'm not paying for their mess ups. I will never have that company again and will never refer them to anyone.

We are in the middle of a move between towns. My children are still in school in the old town and I am in the process of getting my old house ready to show. I was informed I would be showing my house this week. We had our tv setup and our dish setup scheduled yesterday. I told them both to come before 10 am because I was another town dropping my kids off at school. Dish comes at 8 am and calls my husband at work wondering why I'm not there to meet them. Then he informs me I need to remove my 75 inch tv out of the box even though the men mounting my tv (who actually came at the appropriate time) had requested I did not remove it. When I asked the dish guy if he could at least help me remove the tv from the box, he stated he could hold the box while I pull the 75 inch tv out of the box but he could not touch the tv.

It was the worst guest service ever. When reconnecting my services after I had the service on hold for 5 months they told me my bill was going to be 140 dollars but when the bill came it said 240 dollars. When I called they said there was a prorated charge when no one had told me about that charge so I disconnected my services since no one couldn't answer my question about why was I getting charged for the prorated charges. ** DISH.

I've been with Dish Network 2 years now. I've never missed or been late with a payment. I pay for the premium service contract. The dish stopped working and I jumped all the hoops with them. After what seemed a 20-minute hold time they walked me through the self-diagnostic process to no avail. Then they tell me they're a week out before they can get anyone out here. They asked me if there were any trees in the way of the dish. I asked them if I could just cancel my contract and she wait not till after September.

I canceled my service and removed the satellite from my roof in January yet continued to charge me because my account was never cancelled. It's not their normal procedure to remove the dish so I had to call back to make a request to cancel service. As of April 5, I am due a refund of $164.32 and Dish is refusing to help. I spoke with Sonia (operator **) in the office of the president, Charlie Ergen, and she promised to get the issue resolved. I originally spoke with her on April 1 and 2 and followed up today and she said a refund was sent to my old AT&T account and I need to follow up with AT&T, it's now out of her hands and she hung up on me. I have spoken with over 15 agents and still have an outstanding balance on my AT&T account (it was an old bundled account). I have dates, names and agent references of everyone I have spoken with.

I'm tired of Dish taking away all the show or channels that I watch. I have 250 channels of crap that I won't watch. I'm going to cancel Dish.

I enjoy television as much as any kind Ol' Grandpa and after paying the DirecTV bills for years, they turned us off for being a few days late. With the accuracy of a i7 Six Core we pay net 30 like clockwork and our poor bookkeeper got sick with the flu one week so boom, our friends disconnected us and left me high and dry with no TV for being but a couple days late. Gee thanks; being born in Beverly Hills I told them now they could leave it off! Yes, they sent me not less than 100 requests to return. I called DISH TV and with my credit score, they were happily out here the very next day getting us hooked up. Their contractor installed the DISH Antenna on the chimney right next to DTV about 5 steps up on my roof (wasn't a DISH Employee, did a good job).

Please be aware of Dish Network. My rental lease fell through and I tried to cancel my account which was only on for a week. I was told that I was going to be charged 515.00 for canceling my service. The technician that came to install the dish was told not to place it on the roof of the building. I didn't realize I had to babysit him, the dish was installed on the roof anyway. I was told that I would be charged 50.00 for someone to come back to take the dish off the roof. Are you kidding me?! This company is wrong on so many levels. They did nothing to help me resolve the contract. Please be aware and choose another company.

I have the "cheap" program package & only have a few channels that we count on to have something worth watching. One of them was INSP. What happened to it? We also watch CBS, but only because of certain programs that are normally scheduled in evening hours. We can't count on that anymore when you change the schedule & put some useless crap on in place of regular programming. Most of the channels that are on are virtually useless with only a few worth watching & then you pull them off. We enjoy watching a little TV in the evenings, but when you pull off the good programs, what's left. You need to be reminded that WE the consumers are the ones paying the bill for this. Here's my suggestion. If you can't give us what were getting before & were used to receiving it then you need to just fold up & make my decision real easy as to what to do next. Just put me down as sick & tired of your constant programming changes.

When I first signed up with DISH I asked them if I wasn't happy with them, would I be able to cancel at any time with no fee? They told me there would be no fee whatsoever. In the year that I had their service I had to call in 6 times because my bill kept going up all the time. They always had some excuse and wanted to make it better. I even asked at that time if there was a fee for me to cancel and they said no. So I went with a different company today and called them to cancel and the SOB'S are trying to charge me a $200 cancellation fee. And they are sending me boxes to send the equipment back and are charging me $10 per box (4 boxes). They are the biggest ripoffs I have seen in cable TV. I am fighting this to the top. I see here they have over 5400 complaints about the same issues. They need to be stopped ripping people off.

I was Dish customer for almost 13 years. I cancelled my Dish service because on Apr 1st Dish discontinued The Russian Mega pack. To my surprise I was charged $317 Cancellation fee because a little than 2 years ago I had a service call and new 2 year contract. So you can understand I am a little disappointed and since no one I spoke to had the authority to Reverse the charges I am writing you. Please be so kind to take a look at my account and remove these? Yesterday I paid $100 towards my Dish account. I think its fair?

Our first experience with DISH was when they told us that they needed to dig where Miss Utility had verified. DISH cut the phone line and tried to cover it up. 8 months later I was still being billed over $800.00 (against my credit). The office of the President NEVER returned calls till the issue was resolved BY ME. We paid $250.00 for them to install our new 4K tv with THEIR HDMI cable. Later, we started to get a pink freeze screen that could only be corrected by a 15 min. reboot. I have asked NUMEROUS times to be let out of my contract. I was never offered a refund of any portion of my bill. After 3 new receivers and 2 technical people coming out and unable to verify an intermittent issues, they continue to not resolve the problem or let me out of contract. I'm done! I will never support anyone switching to DISH Network!

You have dropped INSP. I don't know why but there are very few channels we watch on Dish, most channels are junk. With the loss of INSP, I have very little left.

Beware of this company. I cancelled my service after 2 weeks. I was charged $483 early cancellation fee. It was taken off another card without my permission. I called 7 times for return equipment boxes, which were never sent. I was told seven different answers why they had not arrived. This company does not try and make any arrangements. They drove my bank account in a negative. I was making payments on a different card. I don't recommend them to anyone.

I had signed a two year agreement based on a charge of 65.00 and then after one year it would be 85.00. Spring came and I couldn't watch the Tigers because the channels were not included. Ok I added since I missed this when I was looking at the packages. From that point things were off. Paid my bill of 69.00 and then I was ready for my bill to go up by twenty dollars. This is what I was told and it was part of their advertising. I called in and talked to a rep for Dish and she says my bill will go up twenty dollars but she would give me a 10.00 credit for 6 mo. Again I was happy since they were advertising three years at one low price.

I have DirecTV, currently paying $127.00 a month, and very tired of the price escalating every time I turn around. So I called Dish. They advertise that they have the same service for less and state No HIDDEN FEES. Boy if that's not a load of bull. Dish is no different than anyone of these other companies. I did an online chat (saved the transcript too) to see about getting some straight answers and a total price that I would pay monthly. This was prompted by a flier that I received for a three year price lock deal. After adding up the extra channels, next package level, to get most all of the channels I'm receiving now, still short a few, and adding the DVR, which they would not even talk about a standard DVR, just the Hopper, the bill will total $116.62. I asked if that was locked in and would not change for the three years and was given a "you're correct, that is locked in and will not change for the next three years."

After having Dish for 11 months we decided to call and bundle with Windstream. This was supposed to be done by Dish at the start of our one year contract and it was never done. So save $5.00 a month. Sure. Well NOT! Dish sent bill from us to windstream and charged full price on everything. Even charged us for free year of movie channels and prorated us for two weeks. Windstream paid Dish so we owe Windstream now. Past bill Windstream $73.00 month. Dish 136.00 month. This month total for both $352.00, on top of that Dish says we have a two year contract. Not true! Thanks Dish... Can't wait to leave and never come back. Been with Dish twenty years! Sad!!!

I would not recommend DISH to anyone. They advertise that they have these low prices. Then one day your bill goes up $30 a month without any notifications. When I got dish the installer told me it was a 1 year contract. Now they tell me it's a 2 year contract. I will be cancelling my service as soon as the contract ends.

If I were able to give a negative rating I would. After being a loyal customer for almost 20 yrs I called them to put a receiver on hold for a couple months. After I was told I could not do this I started shopping around for other options and decided to have Directv installed. When I called Dish to let them know I would no longer need their service they were apologetic and tried everything to keep us with them. After the equipment was returned I received a bill that included a $140.00 charge for ending the contract early. I called them today and was told the charge was for a receiver they sent me to replace one that I owned which I was told was outdated and had to be upgraded. I was not informed this would create a new contract or I would not have replaced it and would have signed up with a new provider then. This seems to be a last ditch attempt to wring every last cent out of a loyal customer who always paid his bill on time.

I am now being told that you (Dish) are now removing my favorite news channel. What did they do to rate removal from my limited viewing line-up? I have the Dish 250 package. The main menu I search from only has about 15 Dish channels on it. So many channels have programming that I could care less about. I care less about MTV, sports, children's, buying, music, soap operas, or the other 200 garbage channels they offer showing up to 20 minutes of commercials out of every hour. Then there are the thousands of the same reruns. Over the air programming has a better selection of programs.

The day before yesterday I got a price from DISH Network for cable and internet. I was locked in to this price. Of course, it was incorrect and the services that I ordered was not what I was told that I was getting. After calling, I had to pay more money. I was scammed because they locked me in saying that I would get one thing, didn't get it and can't get out of the contract. BUYERS BEWARE OF DISH NETWORK.

Dish does not honor the price guarantee you are quoted when you sign up for the service. I called to complain because the 2nd year price I am being charged is more than what I was quoted and I also received a notice I have an additional $5 price increase charge. Customer service gave me a price adjustment for 6 months which was supposed to start on my bill due April. Needless to say, no price adjustment. Just called, it will now start on my next bill. I won't be with this company for 6 more months, cancelling as soon as my contract is up.

Woke up to a call from a COLLECTION AGENCY!!! 15 mins later getting transferred left and right, found out it's DISH Network that reported me. Over an hour on the phone with customer care, supervisor and manager... They reported me to collection agency for a bill generated on March 12 2016(!) and March 26th 2016(!!!) for $113.18! Today is March 29th 2016 (Tuesday). The supervisor (Joe, customer ID #**) said (and I quote) "This wouldn't have happened if you have not terminated our service early." He blurred these words out... When I told him I was/am recording the conversation, he attempted to retract his words and tried to hang up on me. Too late, dude, conversation is recorded!

When I signed up for DISH network service I made a deal with an online technician representing DISH. I agreed to a two-year deal and within that deal I was promised the MLB Baseball package included in my monthly price. They tried to charge me extra for the MLB Baseball package and they eventually gave in and granted me the package at no additional cost because that is what they agreed to.

I just received a bill for $126 through autopay when my old bill was $53. After 45 minutes of talking with various billing staff and eventually the supervisor I was told that since I had put the DISH service on hold ($10/month) over the winter, it nullified any discount packages that I had and increased my monthly rate by more than 100%. Before switching to DISH and still maintaining DIRECTV, I asked about implications of a service pause before signing up for the service and was told it had no impact on pricing. Also when I called in the fall to start the pause, I again asked if there was any price repercussions.

My father signed a contract with DISH Network under false pretenses, was lied to by the sales rep, and they have done absolutely nothing to amend their fraudulent actions. Once you are under contract, you have no recourse, especially if you are a senior citizen. I believe they prey upon people who are less technologically inclined.

I was a loyal member for 4 years. I let one payment for my internet bill lapse while I was traveling. I called to clear my payment and re-instate my internet services. The customer service agent (during each of my 20 plus calls) insisted that I was not or had never been a customer with Dish. My account number was not found, my billing address was not found, my invoice numbers from previous bills were not found. I did not exist! BUT I kept receiving bills for services that had already been terminated. I sure did have to pay a lot as a customer that did not even have a file in their system! Ridiculous company. If I could give less than one star I would.

We were shopping to change our TV service, and decided to go with Dish Network, as they had so many options for the price. BIG MISTAKE! We have had several problems with the Hopper and Joey, they even sent us a new one...still problems. We have had numerous technicians out, have even given us a free router, still problems. The last tech that came out even told us that they could not fix the problem. Our problems consist of the following: TV buffering, promised Netflix free for a year (yet it won't work on TV, only computer), On Demand won't work. All of these issues are still happening even after resetting everything, trying to hardwire it, new modems, new router, etc. We have called customer service several times.

A few years back you took off soapnet... A few months ago KNBN channel 21 which has local news and good tv... Trying RFD-TV senior channel... And most recent as of march 31st 2016... KEOLAND-TV, channel 15 all our shows and game shows... We pay for these and then they raise our prices to view... View what? Soon there'll not be any to watch... Very unsatisfied...

Despite countless phone calls with telecom reps these people have refused to discontinue my service after our 2 yr contract expired and continue to bill and harass me with a bombardment of emails, calls. I unplugged the satellite dish myself back on Dec. 25, 2015 and so they know I have not been receiving a signal. Now they are threatening with collections. How in the world do you put an end to this nonsense? Thanks.

Dish is the biggest ripoff we ever dealt with. They promised a low price for two years. We gave up our cable company for the lower rate. Nothing they promised was right. We are now into one year of our contract (which we signed for without realizing it was a contract. They told my husband it was just confirmation of installation). Our bill is now more than double what they promised originally and much more than we were paying for a much better cable supplier. We are terribly disappointed and just counting the days until we can get rid of this company. Buyer beware. Dish lies and disappoints.

I have been lie to numerous times. The company should be changed for lying to their customers. If you are a customer trying to get DISH network don't because they will lie to you about everything. READ THE REVIEW AND COMMENT BEFORE ORDERING. Last week I call them about getting an extension on my bill. I was told I could. After talking to two of their representative on different days my cable was suspended. When saying I would like to cancel I was told it would be an early cancellation fee, because of some contract that has not been seen by me or my household.

I started with DISH back in Oct of 2015 and since then they have taken money not owed them and upon relating this with them, they promised a refund, and instead of returning my money they added onto the following month's bill. Also they have dropped several channels that is in my package rate, and now I can't watch any local tv or news. I was promised this in my packaging. I was offered more expensive packages, but I'm on SSI and can't afford to pay more. I was told if I cancelled they would charge me 350.00 cancellation fee.

We mistakenly switched to Dish from DirecTV and Oh My God have we had some stressful nights with it. The "new " hopper box they installed in our rooms barely works! It takes over 30 min to find ONE movie. As you are clicking through the system, it drags out your clicks and God forbids you click too fast on something, you will be stuck with a page which will take 5-10 min to get back to where you actually want to go! Then there's the constant crashing... Almost EVERY TIME we decide to have a family movie night, the stupid thing keeps crashing and telling us to call customer service! Well, at 10 pm we DID call customer service on multiple occasions!

Since I no longer had any obligations to Dish, I tried to get their best advertised rates for television reception. I spoke with their sales rep who promised me their 200 station package and a locked in rate of $74.01 a month. I was surprised that I didn't get a contract outlining what we had agreed to. Three days later, their service rep installed a new reception box as the other one kept dropping the signal. When we got it going, I was missing some of the channels I was expecting. When I called to find out what happened, I was told I had the smaller channel package with no guaranteed lock on the rate which will be $80+ a month for 10 months, then subject to raises. I remain very dissatisfied with the way I've been treated which is little less than a "bait and switch" sales tactic…

I signed a 24 month contract with Dish with a promo rate of $23/mo (tax included) for the first 12 month. Called Dish because I needed to put my service on vacation mode for 3 month. The agent at the time simply stated that this will prolong my contract for 3 months because vacation does not count towards the 24 mo contract term. I agreed. He did not warn me by doing so I would lose my promo discount. The first bill I got after I came back from vacation was $56. I called and was told for the first time that the moment I went on vacation mode, Dish forfeited my promo rate of $23/mo and now it went up to $40/mo. I said no one told me that and I don't remembering seeing that in my contract.

Promised a reduction of fees. Refused to honor verbal price reduction. Hours of wasted time on phone. Do not trust what they say. More aggravating than the service is worth. Anyone looking for a company that is available for conversation go elsewhere. Would not recommend this service to anyone. Dish service is an iffy at best. Wind weather distorts viewing.

Called to cancel contract (five months remaining)... The service rep informed me of the fees involved and credits for unused service that had already been paid and quoted me a FINAL bill of $57.67 which I paid during that phone conversation. Received email stating that I had a balance remaining of $130 and they would be automatically charging my credit/debit card. Spoke with customer service again and was treated very rudely by management.

Signed up for Dish and was lied to, can't get due date changed so took it off like customer service said for two months and then put correct auto pay back on. Now there's a charge for dropping auto pay. Their adjustments for changing billing days are high. Had a three month free HBO, etc. and charged after 2 month for it. When an authorized dealer for them signed it up it was all lies! Now can't get out of contract, wanting way too much money! Terrible business!!

I got my installing and in less than 24 hours the system DID not work. I called the tech support team, they were no help. Spoke to so many supervisor. All they had to tell me is they won't be able to come out and see my the system until 2 days. I asked them, "Would you shut down your office for 2 days?" They DID not care. They said they are going to charge a 900.00 fee for termination. Total rip off. I would never ever do business with them. I rate them a zero.

When I first contacted Dish I explained that I was leaving DirecTV because they continued to charge me for things and raise my bill. The agent explained that they get a lot of calls from customer claiming this and that I was in good hands cause they would never do that. The agent stated the promotion was I would get a two year contract if I signed up and that they would only increase my bill if I chose to continue with the paid channels. Otherwise I would just need to cancel and my bill would stay at the same rate as long as I didn't change my package. Because that was the same thing that DirecTV told me over and over again I went over the promotion several times with the agent.

I called to cancel my DISH Network services. The packages that held my preferred channels were all out of my budget and my promotion had ended and I was also moving. I was told a month ago that my contract was up in March and to call back and cancel my services once I solidified my moving date. Upon contacting DISH this morning the rep was attempting to retain my business and when I expressed my disinterest I was then told that my contact was for 2 years and that I was still receiving the promotional discount of 56.11. I corrected her by informing her that the promotion was for 46.11 and that my bill was now 89.00 before taxes.

This company is the bottom of the barrel. I agreed to a certain monthly amount for 12 months. The very next month this amount was increased. If you have been promised a $50 reward card, get this: you must purchase a money order or cashier's check in the amount of $2.95 and send it to some company in Encinitas, CA. What a scam. Time you are finished you will have spent almost $10!!! I will file a Small Claims Court action if they do not agree to send me the whole amount. Am looking into ways to terminate this contract. I would rather pay more.

Dish sent a bill for $82.00 to collections without my knowledge a year ago. It was on my ex-husband's acct which I had been off of for 4 years. They had not sent me any notice of a late payment, and absolutely no correspondence from the collection company. I found it when running my annual credit report. My credit rating had dropped drastically because of their underhanded treatment of my ex's account. I spoke with several reps from Dish Network and all of them said it is my responsibility to pay it even though he had paid for his account for the last 4 years. I explained that what they did seemed illegal to put me in collections without ever contacting me about the late payment. They do not care. Worse customer service ever.

They installed DISH late on Friday, and after tech left we realized the picture quality was far worse than what we received on DIRECTV. Changed settings on TV and nothing helped. Called DISH Saturday morning and registered our complaints (plus the box wouldn't work on Saturday morning until reset, 1 remote also not working). They scheduled tech visit Monday morning. Tech said everything was set up correctly, but they do receive complaints that their picture is not as good as DIRECTV. Called to cancel and DISH is charging us over $500 to cancel and was EXTREMELY rude. Just reconnected DIRECTV and amazing better picture. We are now disputing the early termination fee.

We dont remember being told that we had to call and cancel promotional offers after three months. That would be whatever, except we received an email stating that "the end date for the promotional movie channels is wed **. If you would like to continue with the movie channels at half price go to ....com." We took this to mean that we just wouldn't have the movie channels anymore after that date. We didn't notice for a few months because we don't use Dish much other than for sports, and I don't get paper copies of my credit card bills.

I wanted to let everyone know that the least expensive package with Dish Network does NOT include Animal Planet, BBC America or National Geographic, which ARE included with the DirecTV least expensive package. I was surprised about this and I think we should all encourage by requesting that DISH add these networks in order to be competitive with DirecTV! Thanks!

The worst service ever. I have Dish network, promise everything what they can and that promise it's not true. I have the service for 3 days and I spent on phone 5 hours with them and nothing is true what they promise me. I ask them for removing the Dish and they want me to pay $480. Wish me good luck with the final decision.

In Feb of 2015 I called them to have service with them and I finally get the service with month to month service. I had no contract with them and today I called to cancel the service because the property I live in change the policy of having Dish. They said I have to pay early termination fee so I ask him "why do I have to pay termination?" I had no contract with Dish and he said "we have your signature", and the only paper I sign was the installation services signature that was what the technician told me to sign... Stay away from this company and if you have to ideal with them please read everything before you sign your installation service avoid them swipe contract under your installation paper.

I called Dish after I found out that the technician did not leave enough cable line for me to move my furniture around. I admit it was about a year later when I noticed. When the tech was at my house I told him I rearrange my furniture every so often and to please make sure he left enough cable for me to be able to do so. He happily agreed. He ran a cable down my floor boards (drilled a hole) and then brought it back up into the bedroom (drilled another hole). Everything was fine until I tried to move a few things around and there is no extra cable!

It was 3 AM on a Sunday morning so I knew they would not answer phones. The online chat said it was open so I thought I'd give it a shot. I was asking why the online payment would not accept my banking info. For the 5 years since I joined DISH I paid with 1 bank account. Suddenly for the last year online banking would not accept that account. I questioned the girl why this was so. She claimed it was my bank declining the payment. I have already checked with my bank a few months ago and they don't even show a payment from DISH trying to go through. The chat agent said, "You paid with a different bank account last month." I told her I knew that but did not want to use that account!

I have been a Dish customer for 5 years. About a year ago I had trouble with my service and called a technician out. They had to replace a defective receiver and add a second receiver to address the issues that I was experiencing. I was experiencing service issues again so I called for a technician to visit. The technician never showed up on the scheduled date or time. A week later, I was contacted via message by DISH to tell me they were canceling my appointment. I finally gave up and started looking for other alternatives.

Anytime the wind blows a little the service goes out. In little thing and the service goes out!!!

After having the use of an extremely poor internet connection, for which I paid extra to have top most data, I disconnected from Dish Network on March 2, 2016. The very next day, the tech came to my house, thinking I would not know, and CUT the wires he had installed, then REMOVED the box from the telephone pole. I called Dish, got transferred three times, winding up with a lady from the accounting/auditing department.

The On Demand and their "free" Netflix does NOT work. I have went through a couple units to no avail. But of course their out is by always saying that "your internet service must be at fault." Yet have perfect hard line bandwidth and Netflix runs fine on home theater and other devices. Customer service is the worst. Their attitude is just like "tough **, you should of known better than to go with us." Wow. Also DVR is inconsistent so yeah if all you want or need is live TV and like paying more than local cable have at it!

My Brother died. We called Centurylink to cancel his bundle which included Dish and explained he had died and asked specifically about any contract issues. They said all contracts are null upon death. 7 weeks later we get a bill saying "Welcome to Dish! Glad you chose us! Here's your bill of $101.30 for the month" AFTER his death! I called them and gave them the account number and explained that he was dead and had NOT requested new service post-mortem. They asked for his passcode. Sorry I don't know it, can't ask him. How many channels did he have. I don't know. What was his address. That I know and give them. Not enough. Past address? I give them his prior address. Not good enough. Another address. I give them his addresses for the last 25 years. Not good enough.

It is just afternoon here. It's a little cloudy no bad weather and my Dish has gone out again. It also goes off every hour on the hour so I have to use the remote to let Dish know that someone is watching the TV. It really gets annoying and has been going on since I got a new cable box. I'm switching to DirecTV, if you have alternative don't use DISH on any of TDS products.

I requested a full refund of 61.00 that my 15 yr old daughter illegally spent to open an account. When I let them know she did not have permission to do so, they informed me that they do not refund your money. That is not their policy.

I discontinued Dish service in October of 2015. Dish said they would send me boxes for the receivers to be returned. I received the boxes and sent the equipment back to Dish. Three months later I received additional charges from Dish on my credit card. Dish stated they never received the equipment back and that they had never even sent me the return boxes. After getting a supervisor to agree to listen to the phone call I had with Dish, she agreed that the agent said he would send out the equipment return boxes, but they have no record that he did, or that they ever received the receiver's back. After dealing with these morons for 4 months, I speak to a customer service manager who tells me that I can resolve the whole issue if I pay 49 dollars per receiver for a total of 98 dollars. I agree and she tells me I will be receiving a invoice via email. I finally receive a email invoice. It's for $249.00!

BEWARE!! If you order your DISH Network over the phone please be aware of all of the terms and agreements you are agreeing to. My husband and I recently lost our jobs, we could not afford rent let alone our Dish bill. They would not let us out of our contract even though we had no service. 2 months after losing our service they took $400 that they called their termination fee straight out of our bank account without our permission which put us in the red.

It is ludicrous to live in New Jersey and to never be able to access local news stations. Yet, as a New Jersey resident I am forced to watch Pennsylvania news stations. However, DISH PROVIDES AL JAZEERA NEWS to New Jersey residents instead.

Back in January we sign up for this stupid service that first did not give me the right amount of channels that they offer. After calling them after the installation they act like they did not know what I'm talking about. Second they promise me a discount for six month but instead my bill went higher. Last Internet who in the world uses limited Internet? They never mention that it was a limited, in that case I would stay with Comcast. I try to get out of my contract but they say I'm contracted into one year. So my advice to everyone out there, don't get Dish. They lie to you, let you sign a contract and they you stuck for one year OR MORE... I would NEVER RECOMMENDED this COMPANY to NO ONE.. They are WORST ever.

We just signed up for DISH Network today, and after 2 hours of having the service, we realized that the sports channels that we thought we were getting (and paying extra for) were not included. We called to try to cancel the service and were told we had to pay an early termination fee. Now we are stuck with this service for 2 years that doesn't have the only channels we were trying to get! No one in Customer Service would help us and told us we were stuck! We find this absolutely ridiculous and want to warn everyone NOT to sign up for DISH Network!!!

I'm not a customer - thank God. My problem is I do not want service. I do not use TV. STOP, stop filling my mailbox with solicitations for service. Stop junk mail. Do you understand what No Solicitation of any kind means... No people at my door, No mail and No phone calls. I own and reside at my home. My name is not current resident. I've returned mail, called and faxed... THE POOR PEOPLE THAT USE YOUR SERVICE.

I have had DISH TV and Internet for about two months and have had nothing but problems with the internet portion. I finally got a tech to come to my house and he indicated that the router box that Dish initially installs (for free) is useless but that is what they give you. So this leads me to purchase (for $50.00) a better router. This now seems to have corrected the internet problem. Now the TV is not working properly. Been on the phone -- no satisfaction. They need to contact their "engineers" with the problem and maybe will get back to me but I can always call again. So no TV service in the interim. This company has so many hidden charges, it is unbelievable. They tell you that you will be very happy with the internet service because it is fast. I have found just the opposite. I would never, ever recommend DISH to anyone. I am very dissatisfied with DISH. In the meantime, I am still paying for service that I am not getting.

I requested for Dish tv cable service (200 channels + few international) when I was in NY. Dish guy came and could not find the right location to get a good signal for the main CHANNELS for which I had requested the Dish tv. Though Dish guy installed the international dish in my porch as signal for it was ok. I said that let me check whether my apartment owner allows me to install the main dish somewhere else apart from the assigned location in my porch. Within one week, I informed Dish that I can't install the dish anywhere else. They said that "you have to complete the 24 months contract." I kept paying them without using their 200 channels service. I also kept paying my other service provider Time Warner. Several times, I called them to settle it. They keep charging me without I even use their service.

I cancelled their substandard services. They continued assessing charges to my account after I had notified them of cancellation. My payment was 49.95 a month. They kept raising my payments while they were advertising 49.95 monthly deals. They need to be prosecuted for elderly abuse. Close to 5000 other abused consumers share my testimony. Thank you for reading this. Be safe. God bless America. Death to Dish.

We signed up for a 2 year contract with Dish Network based on what we are now finding out was a flat out lie. We were told that we could suspend our Dish Network services in our second home for $5 per month for a maximum of 9 months in a calendar year and that there were no other fees involved. What we discovered in our first call to take advantage of this "vacation mode" service that was promised to us was that using this vacation mode permanently negated all discounts given in the contract. So, in effect, it costs us considerably more to use this service than to pay full price for months in which we will not be even physically present in this home. Please beware!! Do not trust anything Dish Network tells you when they are trying to sign you up for a contract!!

I called to upgrade my services and they said "no problem". When I called to do it there was a fee. Come on. And I would have to start all over with my contract and they won't save their early termination fee. They charge me $240 for nothing like that money would break them. I hate Dish and want out of my contract.

When I sign up for Dish network I told them not to install the dish on my roof. Well the service tech did and said it was his fault and they would take care of it. When he was done with the rest of the installation he told me that I need to sign the contract. I informed the tech that no I wasn't going to sign the contract because he put the dish on the roof. I said I would sign it if he could put a comment on the contract about his mistake. He said he could not do that and he was going to remove all of my equipment If I didn't sign. I called Dish network and they informed they would take care of the problem. Well that was my first mistake. I trusted Dish network. I called over 50 times in 3 weeks and they told me I sign so they would not fix the problem. And if I want to get out of my contract it would cost me 500 dollars. Well I paid the 500. I would never do business with Dish network. Do yourself a favor, stay away from Dish network.

I purchased Dish service on 9/2015. From December 2015 through February 2016 I started having problems with my signal. After 5 visits, numerous calls and over a month the problem was fixed. Dish service changed the position of the Dish receiver at which time I found out that the initial installer placed the dish on top of my roof of a brand new house built on 9/2015. I specifically told the installer to place the dish on the side fascia board. He took it upon himself to install it on my roof and open several holes which could lead to a roof leak. I file a damage report and explained that I never authorized for Dish to place the dish on my roof and they refuse to remove it and repair the holes they made.

I don't receive internet in my area. However I am locked into a 2 yr contract with them. I spoke with 8 people today, explaining situation all 8 times. They will charge my acct 480.00 to get out of it. Although I SPECIFIED I needed internet, wifi, and was promised. I am in shock at the audacity. I was offered no help, only apologies that the csr who took my order misled me!!! Ad says; "high speed internet available no matter where you live."

In November 2015 we moved to a new house and I contacted DISH Network to get service. They offered me a bundle with Cable TV and Internet and that the service will be great. I explained that my wife has a home business. They gave me a bundle price. A technician came to install the new service. He stated we would get 59 GB of service. I told him I worked from home and had to have internet and was not sure if 59 GB would be enough. He also offered me to buy a Wi-Fi Router which I did buy. I explained also that I have 2 kids and they were on the internet all the time.

Continuous problems with faulty DVR boxes. No one seems to have a answer. I repeatedly have had DVR box replaced. While every time losing all recorded movies programming etc. I'm sick of DISH. Sick of the junk they peddle. The lame excuses they have. Mostly waiting four hours each time for one of their techs to show up and leave without fixing the problem, all the while DISH has their hand out for money they do not deserve. I told the lady tonight, "I'm paying for a service they have not been providing." I'm tired of being ripped off. Goodbye DISH! I hate everything about you and your junk.

Get no help. Just keep raising prices because they have you hooked on a contract. They go off the air, you have no TV service. They do not credit you for it so you pay for a blank screen. 250 plus channels rerun after rerun. You receive maybe 10 or 11 channels that you watch and pay for 200 that are worthless. Audio up and down depending on which channel you watch. Interference that cause you not to be able to hear or see. Use internet streaming video like Hulu or Netflix. Dump the Dish or cable.

If there's a problem with viewing a tech is available for help or any other problems you're experiencing. Slight little rain fall, programs go out and cable loses signal. The value of my cable is I would be lost if I didn't have it. Dish is very reliable when tech is bringing new equipment out, rewiring inside, outside lines, and fixing problem you may have with tv. I would like for my cable to offer TV1 and games again.

I asked for new remote... Old one had many years. They tried to sell me new one. Why?? I have to return it if I switch providers. Thought seriously simply because of this. Signal is clear/strong. Goes out few times during stormy weather. Decent value, but when they sign up new customers, it's MUCH less. If existing customers 'lock in' NEW 2 year contracts, they should pay somewhat less. On 95% of time - few outages during bad weather. Love the 30-second fast forward DVR.

Automated services are good. When a customer service agent is needed, their comprehension is very good. When there are no contract-related programming disruptions, service is great. Otherwise, customer's do experience reduced service with no reduction in cost. The cost of Dish Network increases often and dramatically. The way the packages are setup, you will pay for channels you do not watch. Only severe weather disrupts signal. It would be nice not to have to pay for channels I do not watch.

It is very difficult to get to talk to a real person and their customer service is greatly lacking. There are very few channels out of the hundreds that they provide that we watch. We don't care for the sports, spanish, evangelical, shopping, or reality TV stations. That leaves little else to watch. I think we are paying for more than we get. We have very few problems with our system. We would like to be able to choose the stations for which we would like to subscribe to. We do not like bundles.

With the exception of one hiccup early on, the rare event we need to contact customer support has been easy and the representative has been friendly, helpful, and knowledgeable. We do not often get service interruptions during bad weather, and programming has been consistent. DISH has provided by far the better customer support and reliable service for us. The occasional weather-related outage has been due to snow accumulation on the dish. Otherwise not many service outages at all. I like how Netflix is integrated as a channel, and the only negative is a better guide and search interface.

They always come and fix any problem I'm having in a very reasonable amount of time, and are very courteous. The problem is fixed the first time, but they always tell me to call back if something isn't right. I don't get most of the programs and shows I'd like to have and it's very expensive for no more than I get. I don't have it when I need it -- a minor storm or major storm when I need it most, I don't have anything. That's a big problem. Perfect picture. I wish they would stop raising rates and giving nothing. The new subscribers get a highly discounted rate while their old reliable customers who have been loyal for years get nothing -- but an increase in their bill.

Pretty much always available and easy to deal with. Very good! In the beginning, the bill was way too much (in my opinion). Then, as my contract neared the ending date, they reduced my bill by $30/month. I didn't even have to ask for that. But... now my monthly bill has gone up $5. No explanation, nothing different on my billing other than an increase price for the package I have. My guess is, this will just keep happening until they get my bill (which used to be $90/month) back up to where it was. Tech support and techs are pretty good.

They put you off and will not answer your calls or read your letters. Any inclement weather shuts it down since it is a Dish outside the house. The programming is very limited and most of it is old movies, old sitcoms, or sports events that I am not interested in. It is way too expensive for what you get and you must watch on their timetable or pay extra for a recorder which is a lot of bother and too expensive for what we get out of the service.

Every time I have called for support they are always very helpful and considerate. I have never had a bad experience in the 20 years I have been a customer. Only time I have had any problem is when we are having horrible weather. Otherwise I always get a great picture. I think it is too expensive and that is for any provider. We have to pay for local channels which are free using a regular antenna. To have to pay so much for entertainment is horrible. Once the dish is set in place nothing else is done. I have been paying for a lease for my DVR and have paid for it more than once.

They helped me with tech issues in the past but as far as giving me choices for programs, well they only let you choose packages that include a long list of crap I never watch, hate, or cannot stand. It's expensive and ridiculous. When I cancelled my subscription after paying thru the nose for 13 yrs, they did everything to sell me on a cheaper deal still including crap I don't care for and would only get down to approx. $33 a month without including the 2 channels I watched mostly, Al Jazeera America (now being cancelled) and the comedy channel. I refused and now use the internet and ROKU to watch Amazon and Netflix.

When I send an e-mail their response doesn't even address the issue. When you call because the receiver is not working they make you go through all these steps even though you told them you already tried them. They are like stupid robots. They don't listen or have any reading comprehension. I pay for HD but several times a week a message appears that HD lost so switching to SD. You are paying for over 200 channels. Many of them are duplicated because they appear as HD and SD with different channel numbers. You pay for a bunch of shopping channels and many other channels that no one would pay for if they didn't put them in a bundle. It seems to be reliable, but there are problems when there is heavy rain. I wish they would allow you to pick your own bundle. I have been switching little by little to watching shows via TV using Apple TV.

Every time I call for service or help, I get a third world person. 99% of the time the person speaks very broken english. Even when I say goodbye and call back, I get the same issues - third world person, bad english. When I do get a person who speaks decent english, they try to either sell me more or most of the time have to get their supervisor or they pass me on to the so called tech person, who runs me through many different routines. After an hour or more things get resolved. Reason I tolerate them, is that based on my location, Dish Network is the cheapest and will travel into the hills to install their stuff.

They charge too much. Every receiver has additional fees, and they want to charge $100 anytime I need a service call or an additional service hooked up. I also hate that I can't pick and choose only the channels I want and actually watch. Why am I having to pay for unwanted packages? Certain channels I specifically want I can't get unless I upgrade my whole package, at significant increase in cost. Good picture quality, 24 hour customer service phone support. Too expensive. Usually always works except in bad snow weather, and except for the Slingbox dish anywhere service which almost never ever works. I want to choose my own channels. I don't want my channels packaged with channels I don't want.

The customer support is all about money. My internet started getting slow and wouldn't stay connected. Had a serviceman to come out check the phone line for a charge of 35.00 to only find nothing and tell me "It's the main branch. Call them up and tell them it's on their end." They push a button of some sort. Everything was fine for a couple of weeks then it started the same process over again but this time the service guy said that I wasn't getting the high speed that I was being charged for 5 years. Well called customer support. They tell me I needed a router upgrade. Ok. "How much is this gonna cost me?" CS said "Oh it's free shipping included." Just a run around next month 99.00 added to my bill but I got the speed I was paying for 5 yrs.

Frequent outages and technical problems requiring resetting equipment by Dish and visits from technicians which I had to pay for despite having a service contract. Customer service people frequently couldn't speak understandable English and often rude. When it worked, it was fairly good, although the so called High Definition programs they charged extra for were really standard definition that was upconverted. The programs also frequently had motion artifacts. The cost was advertised as a good value but after paying for all of the service calls and equipment failures and extra costs like their charging extra for high definition and service contract it wasn't that good.

There are scripted answers to our calls, and no resolution until I ask to speak to a manager or an advanced technician. Weather determines a lot of what we can watch. There are a ton of channels we never ever watch (nor would we want to), but we continue to have to pay for them. The movies generally suck really bad, but again, we have to pay for them. Even pay-for-view movies suck. Rarely a rating above 2 stars. Just paying through the nose for nothing. Too high of a cost for very low quality programming. I don't watch sports, or most of what is offered - but pay we must. Also, the DVR skips and jumps when we record something.

Always answer promptly and knowledgeable. Too costly but we have no choice where we live. We had the big C dish for years and paid $300 yearly for same programs we get with Dish which is $100 month. Hardly ever lose programming. We seem to be more satisfied with our service than people with the other service. We just don't like the cost or being forced to have this service by the Government. We cannot get digital service here without Dish. We loved our big C band dish!

Most of the time you get someone who either you can't understand or doesn't understand you. If you're lucky you get through in under ten minutes. And most of the time you get the runaround when you question prices. Service has been ok but as with any provider, prices are always going up and service is less. It is just too high considering at one time I had my own personal dish and was able to get any feed east or west coast along with any channel there was for free. And never worried about certain channels being shut off because your provider claimed they were fighting a cost increase to save you money, and in the end raised your cost anyway, while charging you the same price even when you weren't getting those channels they were fighting with over a cost increase.

Every time you call or get transferred to a higher level support you have to go through all of the basic fixes first. You are already talking to someone that their first language is not English. It takes between 30 minutes to over an hour to just get a reset done when you have lost power. They have a script to go through and don't seem to listen to you when you tell them you have already done certain steps. You don't know all of this when you sign up for the service but I will not be guilty again when the contract is over. They waste my time. Way too overpriced. Service goes out any time there is a storm or even heavy rain. The satellite service is bundled with Windstream internet which is overpriced as well but works ok.

They keep increasing the subscription rate. They fail to understand existing customers complain and make customer to terminate the subscription for being long time customer. If you are not their customer they keep sending promotion material and offer discounts etc. Too many useless channels. More than 70% of channel are worthless full of commercials. During the commercials volume changes and you have to keep adjusting the volume. Whenever it rains you lose the signal. They should be free because of commercials.

I've been with Dish now for over 10 years and have never had any trouble with the service or their customer service. Very clear picture, almost never goes out except under severe weather and then is usually right back up. Unlike cable, when it does go out, it could be out for days. Great prices. Never had any problems with the company or the quality of the picture. The only drawback to Dish (and DirecTV) is that here in PA, we cannot get the Flyers, Sixers or the Phillies as Comcast had their crappy lock hold on them and will not allow Dish to carry CSN East.

I called to cancel Dish because we were switching to another company. The guy kept me on the phone for an hour trying to keep me from leaving. I finally agreed to stop the service for a month and then we would have a dish installed at our beach home. He said I would not have to pay for the month that it was stopped. Well guess what, we did and needless to say I did not get it installed anywhere else. I am so tired of big companies being able to lie and rip people off. We as citizens can't get by with this, but it seems big companies can just tell you anything that they want to and get by with it. I just don't understand.

I agreed to Dish Network. My package included one free year of Netflix. They installed their equipment. I tried to use Netflix and couldn't. I called Dish and they said I needed a Hopper box, $15 more per month. That was not what I was told. They are being fraudulent. This type of business should be allowed to consumers. If you don't handle this, who does???

I signed a two year contract a year ago. Promised the best selection of channels. For the best price. Lost several channels now replaced by duplicate channels - as many as 6 of the same infomercials at the same time. RIPOFF!!! They lie!

Well, I have been a Dish customer for 4 yrs now. I have been behind a time or two on my bill but always catch up quickly. So, when I called I was routed to this dept. So I am now being told that if I call their customer service dept. more than 1 time a month for anything other than technical issues I will be disconnected!!! Isn't this their job? So they tell me I need to go online, use their apps, or speak to an online representative. I don't know if anybody has tried that route, but they don't know their butt from a hole in the ground. They have done their fair share of screw ups on my account, but bragged how they always made it right! Bragged how I wouldn't ever trade Dish and recruited so many people to their business!!! Not no more. This is ridiculous. They act like I call every day. Besides today it's been at least 2 months since I called there because I do a lot online! Well good luck to anyone else.

Dish Network cheat me that I do not expect from a corporation! After having a loyal customer of Dish Network for near about 4 (four) long years, now I should think. I was completely bluffed by that network. I have been using Dish since June 2012 which initiated with a 02 years commitment. Soon after starting with the service, my DVR came across some problem and Dish replaced that DVR. The replacement DVR was working fine and I have so many important recordings on it.

We had a man come out to adjust our Dish network and while here we ask him about Dish net. He was all over that... He stated we would get 59 gb of service. I told him I worked from home and had to have internet and was not sure if 59 gb would be enough. He stated he had 4 Kids and they were on the internet all the time and never had to buy more. Well how stupid am I... Fell for it, hook, line, and sinker. I do get 59 gbs a month, but what he didn't tell me was 49 were between the hours of 2 am and 8 am. LOL So all I have is 10 gb to work with. Which in a given day of work, NOT streaming I use all 10 gb. It now takes me 3-5 minutes to load a page and I have to deal with that for the next 2 weeks. I might add, I've been on vacation for 2 weeks and did not use any data to that period of time.

I have tried to get Dish Network to stop harassing me. My roommate was drunk and used my info to sign up. When the bill came and I saw my name I called right away and said I had not signed up for their service. They were rude and very evil. The person who actually signed up told them what had happened and they still won't leave me alone. They sent me paperwork with my name spelled wrong and said I had signed it. I have told them I will be happy to see them in court. I have worked very hard to protect my credit and I am sick of this. One of their professional (not) customer service workers even asked me for my social security # and other private info - I can only imagine it was to sell it to someone to do further damage. I hate them!!!!!

I've been with Dish Network for 3 months and I HAD, the pay as you go plan. I travel for my work so it was the way to go. Customer representative at the time did his thing, advised me to keep track of my end date cycle and all the good stuff. Also told me how to go about if I was gone out for more than a month that ALL I had to do is pay my monthly fee and I'm good. Well until now! My bill was fixed at $66.56. Not bad since I subscribed to all the soccer channels available. Well now; because their "system" says I was cut off yesterday when in-fact it was off since January 15! The experience was totally the opposite, employee even insulted me and told me that next time I go out of town that I need to let them know and also let them know if I have a monthly phone plan as well! I guess its employee of the month season at Dish Network... so sad but good riddance!

DISH is by far the worst cable service I have ever had. When setting up my account I was promised a lot of wonderful things, free no less. The rep promised a no contract deal with $50 for both TV and Internet services. I was delighted at the sound of all this, but it gets much worse. I found out that I was tricked into a contract and I received a bill after just a few days without actually using anything.

Dish Network has the nastiest, rudest personnel working for them. Their customer service is the worst by far. They will never have return clients with the way they service. Their contract is ridiculous and you end up paying hundreds more than what was originated. They actually obtained money from my account without permission and stated... "oh well ma'am it was in the contract". I will tell everyone I know NEVER to obtain Dish... I will write reviews to tell my story over and over again... The WORST company I've ever had to deal with. They know nothing of loyalty nor nothing of customer service. I have switched to U-verse with AT&T. Perfectly understandable why they don't have a review page on their site. It would be nothing but trash talk about them. Don't be stupid!!! DO NOT SIGN UP FOR DISH!!!

I have had to send the receiver back 3 times. Today I rebooted 8 times. No customer support 24hr at 90$ a month. Am sick and tired of no programming choices. I'm cutting the cord. WiFi and Netflix is a better choice.

I ordered Dish when I moved to Santa Fe because my neighbors and a friend had their service for years. Guess they don't know what they're missing. Once the service was installed, I tried using the remote which had braille keypads that were so painful to use, it was excruciating. My fingers were not in good shape from the move and in addition, it was difficult to see anything on the keypads which were dark and counter intuitive. Once I was able to get the tv on, I couldn't find any of my usual channels. I tried for the longest time and couldn't find my way around. The only channels I could find were pay channels. Everything seemed foreign. I was so unhappy with the service, I called the next day and asked them to cancel it and come pick up the equipment. They said I would owe $526 for termination fee if I cancelled. I said "I didn't like the service" and they said, "You signed a contract, therefore, you are liable."

DO NOT CONTRACT WITH DISH. They will screw you. Satellite Internet max at 50 mbps and continually buffering. Tech charged us for a new router and still paid monthly fee and he took our old router with him. They charge $10 per box to ship equipment back. Customer service sucks. Don’t use Dish!!!

I called to upgrade my services and they said "no problem". When I called to do it there was a fee. Come on. And I would have to start all over with my contract and they won't save their early termination fee for nothing like that money would break them. I hate dish and want out of my contract.

Two years is just too long to sign up for a television contract but I did so anyway because, in my brand new subdivision DISH Network and DirecTV were the only television options I had. I took a chance on DISH after reviewing pricing for both. Twelve months into my contract, we decided to relocate because of job opportunities in a different state. I called customer service and attempted to explain my dilemma only to find out that they fully intended to charge me a $240.00 early termination fee! I spoke with two different customer service reps. and they both said that's what my contract states and that's what they were going to charge me.

Do not get into their contract, because there is no guarantee you will get the service in all places. And if you move and do not get service you are stuck in their contract. They will ask you to pause and all goodies stuff, but basically they will be sucking $5+ taxes out of your pocket every month and your contract will be on hold too. They do not have policy where customer can come out of contract if the reception (DISH Reception issue) is not there. So basically you are stuck with paying.

Started the switch from Comcast to DISH January 2015. Hook up day the guy had a work order for all three--phone, tv, internet. Didn't bring anything for the phone or internet, all we got was the tv. Said he had to come back. Feb 2 2015 still trying to get service. I set up times and days for hook up. Took time off work--3 different times and they never showed. Ported my number of 40 years over and they still screwed up. Long nightmare and tons of stress later yesterday Feb. 9 2016 I just got a phone and internet. Of course not my phone number of 40 years. Their monthly rate they gave me that wouldn't be raised ever, never ever got. They are 40 more a month than Comcast! The most lies and dysfunction I have ever seen. CenturyLink is also a third party and is just as much to blame. Save yourself a lot of stress, don't use either one. I won't be staying here and giving them my money.

I called to order internet service from DISH and was quoted a $37.99 price for Internet and basic television. When the tech arrived the following week he installed the TV service and when I asked about "how the box streamed the a signal to my computer?" he told me that it did not and that internet was an entirely separate service. So I called DISH and learned only now that their Internet service is not available in my area. I was outraged that DISH would try to stick me with TV service when I ordered internet, this stinks, talk about deliberate misrepresentation.

Never ever get this ** service whatever you do. Two weeks into my service I ran out of the 10G they give you as a standard. They explain thru their lame ** customer service that streaming music or movies eats up your time - "only after the fact of you getting the service." What a bunch of **!! Your service will slow down to nothing and won't even open a page fully. I contacted them three times before they gave me the only available 5G more and ran out of that four days later. Of course they're just full of apologies and told me to not stream and it won't eat up the data. I thought moving over from HUGHES.NET would be a better move because I could bundle my payments but it turned out to be the biggest pain in the ** and cannot get out of the ** contract for less than $400.00. Stay the ** away from DISH internet whatever you do. Their service sucks the big one!!! Hey DISH??? Kiss my **!!!

We have a 6 unit apartment building in an area where cable service isn't offered. As a result, our most of tenants decided to use Dish Network. While as the owner, I never authorized any drilling or installation into my roof, I honestly would have if I was ever contacted but also would have checked the installation after. The installs were done many years ago.

When I first signed up for Dish, everything was fine. I should have realized something was not right when they took off with the DirecTV disk. Anyhoo, it was about 1 month in when an upgrade to Dish Anywhere reduced the service. So, I decided to take a look through Fiddler and say all of the connections they make to Google Analytics and various adware for some reason. Then the service continued to blink in and out. I called several times and after they go through their troubleshooting spiel they always fall back to old reliable, it's my ISP.

This company thinks it's okay to swindle and scam their customers for every single month they are with them. They are liars, they are rude, they are unprofessional, and unhelpful. I put in a complaint with BBB and the man from DISH who called me was the worst person I've ever spoken with. He harassed me, was rude to me, belittled me, and did nothing to solve my issue. They also will remove channels at whim and pretend like they didn't. Stay far, far away from DISH!

So I took advantage of a bundle offer between dish and frontier communications back in 2013. I cancelled with frontier and they told me to notify dish. I paid frontier and they said they pay dish any fees. Yet dish out the account in collections. I paid the collection not even thinking so they'd leave me alone. I had to call frontier because of a late payment issue. I asked if it was because of the dish account. They said customers don't actually interact with dish about fees and the etf was paid by frontier. So they got paid by frontier and by me. Moral of the story if you have a bundle check with both parties about these calls. And #2 don't do business with dish.

I canceled Dish within the 2-year contract period. I was told the cancellation fee would be around $180 at the time of sign up by salesperson, though nothing was given in writing. That fee went up to $240 and ultimately charged $280 when I finally canceled their service. Dish is refusing to send me cancellation invoice/statement stating the amount saying "they don't normally do that" despite two calls to their customer service. I also expected they would remove the dish installed on the roof as well as repair all the holes they drilled in the walls to get the cables into the home. Now, I am stuck with all these wires and dish even though I no longer use their service. Please think twice before signing up for their service.

I had Dish Network install the dish on top of my roof. I would have thought they would be careful on where they place the dish and where they would drill the brackets to stabilize the dish. I don't know if this was a normal practice on installing of the dish, but the person that did it, drill directly into the shingles on my roof. I would notices some dripping in my room when there was any rain storm and thought that maybe the leak is cause by a crack somewhere else. It never really occur to me to go up to the roof and see what was the problem, until one day, I decided not to continue with Dish Network and a technician came over to remove the dish on my roof.

I wish I could leave a rating with no stars whatsoever. I have had numerous issues with Dish. It is by far the worst decision I have ever made! Problem 1, I call dish customer service to add an additional cable box for another room. "Sure no problem we can do that for you, in order to proceed I need to run your credit and your contract would extend another two years." What??? You ran my credit when I opened the account and even took a $100 dollar deposit. Needless to say I am not extending my contract for another 2 years for an additional cable box.

My Grandma is 90 years old and had dish for 18 months and apparently signed a 24 month contract. She is hearing impaired and disabled. They charged her $20 per month to disconnect her service. Plus every time it rains the signal goes out. This company is a horrible example of big business in America. I would not use them again for any service.

My boyfriend wanted to start services with Dish network once we saw a promotion on TV for cable internet and phone. I was told they didn't have it and I can only get the cable and phone. He called back and decided to continue with the services anyway. He didn't have a credit card and he was told if he wanted to start services he needed a bank debit card, not prepaid so I allowed him to use my debit card for the one time deposit fee of $1.00. I told him he could use my email address for the electronic bill since he never ever checks his email and he needed help staying on top of the bill.

I've been a loyal Dish customer for 20 years. Today I asked for the special as advertised on website which was Top 200 for $64.99 for a three year lock. I was told I did not qualify!? I asked why not. Audra (ID **) would not let me speak to a supervisor nor could she explain why a loyal customer is treated like a second class citizen. It makes absolutely no sense to me why a company would alienate a 20 year customer. If they can offer to a new customer, they can offer to a loyal customer. Audra was smug and indifferent. All she could state was "That is the policy." Who wants to hear that? Finally she offered me one year at that price. I asked "Why not 3 years like a new customer." She could not explain. Unbelievable!

What exactly have you done DISH to make this increase acceptable. The competitors are lower! Thanks for the nice card explaining you are better than the rest but what you miss is that you are no different. Sorry TV is not that important to justify the $100 you charge me per month. Hello digital antenna.

Had a great experience with Dish. Then when my contract was up, they decided to tack on a $60 cancellation fee, plus charge me $30 to ship back their equipment. Apparently this company is built on nickel and diming people. I'm positive Comcast takes care of all those fees as long as you aren't in a contract with them. They also seem to use their words very well which is deceitful for some people. They kept telling me my credit would pay for the cancellation fees. But, the credit I have on my account is from me paying for 3 days of a billing cycle, then cancelling. He kept insisting that "My cancellation fee was only $10" because of the credit I had on the account. This guy must've thought my IQ was that of a goldfish. I can't express it enough but, do not use DISH!!

I signed up for Dish Network TV about two years back. I did not get the rates which I was told on phone while I was signing up. When installer completed the work the paper which I had to sign had a different amount than what I was told over phone. After one year the rate were doubled. I was waiting for the contract to be over. When called for cancellation, they started offering me to reduce the rate. When I insisted on cancelling the service. They charged me for return the box to them. I would advise all individuals to be very careful while dealing with them. Try to have everything in writing. Better yet don't have their services.