DISH Network Reviews

We had Dish for a little over 3 years. I hated it since the first day. I stayed with them because of the two-year contract and because I got a good price if I stayed more time after my two-year contract was over. They play their Dish commercials over and over and over again. It gets very irritating. Their customer service does not compare to DirecTV. DirecTV always provided me with the best customer service and Dish never did. Dish needs to train their people more and give their customers more. Dish is a joke. I don't ever want to deal with this company again. Another thing they did wrong to me is they charged me to send their equipment back after I was a loyal customer to them for over three years, never was I late on my monthly bill, and gave them notice and good explanations why I was deciding to cancel service, and I still had to pay them to send their equipment back??? Yeah, crazy.

In August, I cancelled my DISH contract. Per conversation with nice DISH rep, about a week later I returned all DISH equipment (including specifically Netscape modem, less TV box which rep determined to be obsolete and not to be returned) in a padded box received from DISH. A few days later, email arrived acknowledging receipt of one piece of equipment but not modem. I emailed immediately that also including in the box was the modem (everything I had in possession from DISH minus the TV box). Nice email response apologizing.

I recently switched to Dish during their promotion offering a free year of Netflix or a free year of their RedZone Multi-Sport package. When I asked the agent what the RedZone package was he told me it was RedZone Channel and all NFL games. After install I contacted them when I could not find most of the NFL games and was told again that they were part of the package and I just needed to go online and search for the correct channels. I contacted them a 3rd time when I still couldn't find the games and was finally told that the package was only the RedZone channel and that they do not have the rights to carry any other non major network televised games. I then asked to switch to the Netflix option and was told it was too late. They had 2 agents lie directly to me and did nothing.

I was a long time user of Dish Network, and, every year they kept raising my rate. When the monthly service got over $80 per month, I asked about lowering my rate. They did this by cutting my favorite stations and it was an awful line of channels. Called back unhappy wondering about the $29.95 premium channel rate listed on their website, and, since I was a subscriber I could not get it. Pretty much telling me, we are gouging you and nothing you can do but leave. Well, I ditched the dish put up an amplified antenna to receive 22 broadcast channels and subscribed to Netflix! Hope Dish Network doesn't miss my $900+ per year because I really enjoy not paying that bill!

Me and my fiance just started with DISH NETWORK, we have not even paid our first bill and are already having problems. When we decided to go with Dish, we asked about a packaged deal with the 120 channels and high-speed internet. The representative was very helpful on the phone and worked to get our Monthly Bill as low as he could get it. When we got it all setup we had enough money on her card for the Cable and we came to a understanding that since I was headed to a wildfire within the hour that when I returned that we would only have to pay the 50$ to get the Internet hooked up since it was going to be a packaged deal, and also we were told that when I got back that they would have 2 boxes with HDMI ports for us.

I cancelled my Dish network after 8 days of services, I am not happy with their system. I called customer services and was told that I had an early termination fee $921.63. For each services Cable $420. and Internet $480. I disputed the fact that I agreed to a two year contract and they stated they had one on file. I requested a copy of the signed contract. I have not received until now. Now Dish has sent me a bill for $921.63 and I want to dispute the charge as unauthorized but would like to notify Dish what I am doing. I don't believe the contract is legal because it is not signed. Any suggestions on how to proceed? Please, I need some help... I am a single mother with three kids looking for the best for them, I made the wrong decision thinking Dish will give us a good services and save some money.

Dish is charging me early termination fee $200 for disconnecting my service even though I didn't sign any contract. In May 2015, I had leased a third receiver which was added to my current contract account no (**). The person who came in to install the equipment somehow, without my consent, and without even informing me, renewed my contract. I am now in a binding 2 year contract with DISH NETWORK without ever having any knowledge of this. I believe this is a fraudulent way to lure customers by keeping them misinformed and ignorant to the facts.

Last month Dish Network contacted me about a promotion they had. I told them I would consider it but needed to think about it. I explained that I have a family member dying in my home and could not make any decisions or changes yet. Since that time Dish network is calling me because they have work orders to change my satellite to Dish Network. I explained that I did not make that decision. They inform me they cannot cancel the work order. They have me call customer service. I did that twice. The third time I spoke to the supervisor. Yesterday Dish network showed up at my house. LOOKING IN MY YARD TO PLACE A DISH. This is trespassing. I am filing this report but if this continues I am going to call the police. I want the phone calls and visits to stop. My husband are going through a difficult time caring for his dying mother and do not need to worry about people trespassing and harassing us. Please assist us.

My friend called Dish to cancel his services and they told him they would charge him eight dollars. He wasn't able to keep services cause he moved. Well guess what they did to him is they went into his account, used his credit card number and took out over six hundred dollars out his account. The bank told him that there is nothing he could do cause he gave them his credit card number the first time to get services and now they are asking for more money.

The price changes without notice. The channels and prices are not worth it!! We pay $80 a month for shopping channels and re-runs of the same shows we have seen. The only channels we watch add up to about 10 channels. We wanted to cancel a year early but they told us it would cost $400 - completely ridiculous! I would get Hulu or Netflix!!

I called a third-party seller of cable service and was told a price for internet and cable (well below my current rate). I agreed and set an appointment. The gentleman came out to install and we were told we WERE NOT being provided internet, that I would have to find a different company. We told him to not continue with the set up while we called DISH. As we were calling DISH, he called to activate our service without our permission. We asked him to leave and he left all of the unopened boxes in our garage.

I cancelled with Dish on August 27, 2015. They said they would send me a check for $45.14 of unused days of my billing. I was bundled with Frontier communications. When I called Dish, they said they sent my check to Frontier. I called Frontier and was told Dish always sends the customer checks to the customer. We had a 3-way conference call. Dish told Frontier they will send them my money. Frontier said if I don't see a credit on their bill, I should call Dish again. Every time I talk to a rep. at Dish I get the runaround about my money. I was a customer with them for 24 years, never again. All I want is the money they owe me!!! This is no way to do business, RIDICULOUS.

It's football Sunday - no clouds, no rain, no overcast in Erie, PA and have friends over for game. But they left because my Dish keeps going out. This happens frequently and it’s very annoying. Love my Dish usually but the frequent loss of signal is not pleasant especially on game day!!!

In 2008, I had Dish install equipment for satellite TV services. I temporarily moved from here for about 4 months, but returned. I asked about removing the equipment from the roof of the house before moving (I didn't know I was returning). (Unfortunately, the residence I moved to for four months now also has Dish satellites on it too. So that residence will also have the same problems.) I finally was eligible to cancel Dish services 2010. I am back at my original residential site of my first Dish services but not using their services - but their satellites are still on the roof.

I canceled my service with dish. It was a package deal with frontier. I was suppose to receive a $59 refund check which never came. It's like they just took my money and kept it. I was told by Frontier that they had forwarded my payment to dish already so calling dish again. I was talking to a representative from dish, she insisted they owed us nothing. l then asked to speak to her supervisor, they kept me on the line not on hold. I feel they were at somebody's house and when the supervisor came on it was actually the same lady that I had been talking to before pretending to be her supervisor. And I told her "you're the same lady that I just talked to" and she said "no I'm not." I realized at this point I was going to get nowhere. Do not deal with this company. They are very shady. I feel as though they just stole my $59 and that may not seem like much to some people but it is to me! Thanks for reading my rant. I feel better now!

Very difficult to cancel. Very difficult getting assistance with getting a refund. Out of all the phone numbers they gave me no one couldn't seem to help me and after calling for two to three days just to be told to wait 5 more days for my refund.

Me and my husband is very dissatisfied with Dish services, if only I would of read about the customers complaints before we signed up, we would not be in a 2 yr contract with them either. I agree with some of the other customers complaints about they tell you 1 thing then do another and act like it's the customer's fault. Long story short we will probably be looking for a new provider after contract ends, terrible, inexperienced representatives. One would think after all the lawsuits they would try to provide better service, but I guess when they get through ripping off their customers for thousands of dollars they can pay the lawsuit with that.

Beautiful sunny day. Doing channel surfing and get complete signal loss on several channels that I normally have. This has been going on for months and really sick of it. It is not always the same channels and sometimes they come back by themselves. WHAT IS GOING ON DISH!!!!!! I will be canceling with you as soon as my stupid contract is done.

I am being charged for tv services that I did NOT have. I called Dish network because I wasn't getting all my channels. They were sending a tech out between 10 and 5. The representative on the phone looked up my account and said that my bill was more than $200. I said "How can that be? I just paid $107. I haven't had service. Am I being charged for the time I don't have service?" He said "Hold on ma'am. Let me check." and sure enough I was being charged for the 21 days I did not have service. I have gotten refunded ($58.17) for 2 of these. When the csr (customer service representative) that refunded me 1 of these said that my billing history was going to be looked into as far back as January of 2013. I told him I got a notice on my screen on the tv that I was getting shut off in 48 hrs - I just paid the $107 not even a week ago. This second csr said I wasn't going to be disconnected.

Had a 2 year contract with Dish Network for my daughter while she was in college. Disconnected it 6 months early, BUT continued to pay the basic fee until the 2 year contract was up. Instead of disconnecting the service (6 months early) they created a NEW account for 2 MORE YEARS! I went round and round with these people and finally got the entire situation settled - I thought! I paid up the balance due for the 1st contract, in May of 2015. They sent me a box to send the equipment back and I did so. I received confirmation via email that they received all the equipment and the account was closed.

I assisted my elderly mother cancel her DISH account after two years because she was leaving her residence and moving to mine. We requested a shipping box with return instructions to be mailed to my address so we could send back the reviewer and remotes. After several days, I contacted DISH through EMail to let them know I had not received the box to rerun the equipment. I had a response that I should receive it (day of month and date did not match). After still not receiving the box to return the equipment. I sent another Email and asked if I could return it locally. I got a response that I would receive the shipping box (again day of month and date did match). Again I sent another Email to clarify that I was still waiting.

I started with Dish in October 2013 - had to sign 2-year contract and was promised a bill of $54/month. Needless to say within the first 2 months I was calling to get refunded the difference over $54 because I was set up on auto pay. After the 4th month, I cancelled my auto payment. Then after the 5th month my bill has slowly started to increase and I was given every reason in the book as to why it increased. 2 years later and my bill is over $100/month. I even accidentally double paid last month and called immediately afterwards and was told the refund was completed and it would be returned in 7 business days. It is now 3 weeks later and still no refund!! I am no longer in contract and I am CANCELLING DISH TODAY! I have had nothing but problems with DISH and I DO NOT recommend DISH to anyone!

I sold my home and wanted to transfer service to new address. I had 5 months remaining on my 2-year contract. 2 guys show up at new address and you could tell they already knew there is no signal at this address. 1 guy made a comment to me that you do not see anyone with Dish Network service anywhere around here. They said I would need to contact Dish and that they would enter comments that no signal and not able to offer service. I contact Dish, tell them they have no signal and CSR (Customer Service Rep) says it is not my fault and they will terminate my contract and that I would not be charged an early termination fee.

I have been a Dish customer for 4 years and I can't count how many time I have had to call them to get my bill fixed. They tell you what you want to hear to get you to sign a contract. I was told that I would pay $40 dollars a month for a year. I signed a contract three months ago and I have had to call every month to get my bill fixed. Each month my bill has not been under $79. I will not be using Dish anymore. And I DO NOT have anything good to say about them. Their customer service suck. If you need to talk to them make sure you have at least 15-20 mins to wait ON HOLD to get to talk to someone that you can't understand. This company makes Centurylink look good.

My name is Michele **. We have been loyal DISH customers for 14 yrs. Tuesday morning around 3 am, my husband turned tv on to find we had no tv due to hard drive failure! So I called around 7 am. Was told should be able to watch live tv. Went thru all instructions including unplugging. Needless to say nothing! WAITED 2 days for receive. Arrived Thursday. Had a tech scheduled for Sat but was told if receiver came before our appt, they'd send someone to hook it up!

Dish was contacted on 2 Sep 15. I opened an account then since it did not have enough channel I call to cancel the order. At that time I was offered 10 dollars more, however when I call on 04 Sep 15 Dish opened a new account. I claimed to the Loyal department. I spoke with Marcos on 04 Sep 15 at 6 pm. He confirm the additional 10 dollars after the installation, and stated that I need to call the Loyal department. On 11 Sep 15 I called the loyal department. Spoke with Carlos and Rigoberto. They refuse to give me the additional discount. What are my options?

We called Dish Network to set up satellite service. They made us buy the receiver boxes for system and pay for installation before they would set an activation date. $284 then when they set up a time to install everything. It was on a Sunday of all days. They come to my house. They put the dish up and run the wire to our rooms for the receivers. But they didn't connect the receivers up to anything. They don't show us how to use them.

This is a three-week long story, so I will just summarize. The Dish installer took our DirecTV dish which we are still currently paying for. We made several attempts to call him, Dish network, and Star West with no results. Finally after being called a liar several times I finally emailed Dish and attached a copy of the text from the installer stating he has our dish. Finally I thought I would see results. Well we are going on three weeks now and nothing. Just beware when dealing with this company and get EVERYTHING in writing as they will deny the conversation ever took place.

The internet is the worst than any country on earth!!! If it is cloudy the internet will not work. Why offer a service Dish cannot support? Then if you want to cancel there is cancellation fee! The service is terrible... If any person wants to get work done, you can forget about it. I am paying for a service that I hardly use because I'll get frustrated and end up going to use a friend's internet. Paying for a service that I cannot use! Please do not sign a contract with Dish. Two years of STRESS or pay CANCELLATION FEE!!!

When I inquired about Dish service in my new apartment in December 2013, I asked the representative if the service included internet service along with programming. The foreign voice came back, "yes we do!" I signed up for the service. A few days later, the serviceman implied that is a marketing tool to get customers, and I would not be able to get internet service in my area. I had to pay for another device, WHICH would have been cheaper and without contract for both services.

My son called Dish to ask them about their internet service and cable bundle and while the cable would have sufficed we were explained to, in the rep's words "our internet would absolutely not provide online streaming of gaming and/or movies." (We live in a small town in Nebraska so it is understandable.) My son tried to tell him that because we particularly want a stronger internet service this would not be for us. The rep continued to talk over every word he said eventually causing him to hang up the phone. The rep immediately called back and we ignored it (the first 3 times). Then when he called yet again my son answered and tried to explain why he had hung up and the rep once again pitched his sale rather this time stating "you called me and wanted our service and I am trying to give it to you." We asked him to stop calling back because even if we wanted the service, it would not work for us the way we need.

One Saturday morning about two months ago a "nice" man came to my front door touting the benefits of DISH TV and sold me on switching from my current provider Charter Cable. This turned out to be a big mistake, a very big mistake. Dish turned out to be one of the shadiest companies I've ever been involved with. Don't believe a thing they tell you! After the first 20-30 days I contacted them to complain about the dvr service I had and the rep I chatted with told me no problem - I would be upgraded to their best dvr, the Hopper. I asked if this would cost me and she replied, no only my monthly bill would go up a few dollars. (I have this conversation about this printed out.) I said ok and the appointment was set for a tech to bring out the new equipment. As it turns out, the equipment was new and so was the tech they sent out. He told us he was just ten days out of DISH school and we were his seventh "job".

Two year contract only good for 10 months. They don't need to apply the side of the contract only the customer does. When you call to complain they just hang up on you so they don't have to deal with it. If you want really frustrating experience go with Dish net.

I am almost seventy years old on a retirement income. Recently I had some problems with my internet/cable provider and decided to shop around for a better deal. I called Internet & Phone | MyDISH | DISH Customer Support and talked to one of their sales representatives. The gentleman explained a plan that had all the features of my current plan plus extras at a fraction of the price. The only catch, after it was installed, I had a period of ten days to cancel. If however I was satisfied with the plan I was locked into this "low" rate for two years. I never saw any contracts. I didn't sign anything at the time. All I did was give this person a credit card number and arrange for an installation.

We were with Dish for nine years then moved out of state. I called and asked customer service what I needed to do with their equipment. They sent me a box and we loaded everything in it that was listed. Three months later, when we lived in another state, I got a bill for $124 and I was on the phone fast. I received no help and even reached out to the billing manager. I was charged for the receiver on my dish that was up on my roof at the house we left. Are you kidding me??? I'm 55 years old and there's no way I could climb on my roof and get that receiver now that I live in another state. They wouldn't credit my account and I told them they were the worst company customer service I've ever dealt with. Don't go with Dish, they don't care about their customers - only the money they can take from you!

This review is for the DISH Network signup and installation process. I signed up for DISH online and at the last minute. I was on hold with DirecTV for the fourteenth time after they missed an installation window, and DISH was able to not only set me up with no issue, but also schedule my install early the next business day - a holiday no less.

I pay my bill on time or 4 days early. One day I moved my living room around, when I plugged my receiver back in it wouldn't load. I called Dish, said they would sent me another one. No more then 5 mins I called back, I got it to work with no help from them but they said it was sent. I told them not to. Well needless to say they did anyway and then to find out it was on a porch I don't use.

I was a previous Dish customer that went on a suspended account status. Which means you pay $33 and change to keep your account up to date with your contract until you finally move into your new home. Well after I was all moved in I called Dish to come and do an install. After the install was completed, we pointed out to the technician the gaping holes he made to our office. He somehow missed and drilled holes in the ceiling, completely ripped out the cable socket in the wall, moved our decorative pieces off and cut a hole to install a cable outlet, there is a lot more. I called dish to complain, and see what they were gonna do. I was told that they would send someone to fix it. Well in the meantime they lost one of their station contacts, and we could not watch our favorite TV shows.

We are a military family who received orders to move to the other side of the country. I cancelled Dish in 6/15 with a copy of my orders. Was told they would mail a box to return equipment. Did not receive the box. Called and was told just take it to the UPS store. They know what to do. That didn't work either. Called again and finally got my box and mailed equipment back. At this point they still have not cancelled my account. Today I called (4th call over 3 months) and was told I owe a pro-rated bill from 8/15. No mention of an early termination fee because I had resolved this earlier. I said, "No I cancelled and gave you a copy of my husband's orders in 7/15". They said I rented a movie yesterday (what?). On hold again and she comes back and says, "Ok we will not charge you the prorated bill from 8/15 but we are charging the early cancellation."

I canceled by service on July 22. I called to find out when my refund would be sent to me because the card that was on file had expired. They told me it would be issued within 23. I called back 30 days later and they said they put the credit on my account but it was not refunded, and it would be another 23 days before I would get a check in the mail. Why would I want a credit on an account that has already been disconnected? If I had been 53 days late on my bill, they would have disconnected my service. I was never a day late on my bill but they can take this long getting my money back.

I have been a Dish network customer for many years. Their service is terrible, they offer many channels but only provide half of what you pay for. Many of the channels are constantly blocked out and when call customer service they guarantee channel will be available for viewing next time and it's not. This mostly happens during football season. They do not offer internet for some strange reason yet my neighbors have it both across and right directly next door. They claim they are working on it 3 years. I am very disappointed with this company. Their customer service Representative barely speak in English and are very hard to understand.

Just because you've the same last name doesn't mean you can refuse to service you due to a relative's overdue bill to me. That is a lawsuit waiting to happen.

I called to cancel my account and was told I needed to call back in two hours because they were having technical difficulties. Not wanting to wait two hours and suspecting I was getting the run-around, I initiated a chat. The chat representative said that she could not cancel my service and said that I must call to cancel my account. She gave me a phone number which I immediately called. This time I was connected with a representative with an Indian accent who informed me that I would be sent boxes and return mailing labels to return their equipment via UPS. I would have 30 days to return the equipment and there would be a $10 mailing fee for each box. She gave me a cancellation number.

I have contacted DISH several times about my bill each month. There is a different charge on my bill that they are taking out of my account. I made a one time change to my bill which should have lowered my bill by 26 dollars and every month my payment is higher and they give me the runaround telling me what package I have and I keep telling them that I know what I have and my bill shouldn't keep changing every month.

I was just considering becoming a customer. I saw numerous TV ads for $49.95. I have had cable all along. To my surprise during interview with them and supplying sensitive info, they inform me of an old bill for $759.30. Impossible. I was NEVER a customer. Then I recalled that while at my son's house in 2010, he was ordering service but when it came to the part that they needed a debit, he was awaiting one in the mail to replace his old and the Sales Rep asked if there was anyone else with a card and eventually led to me being placed on the phone.

I ended my contract back in December of 2014. My last bill was 65$ and some odd cents, and my payment was for 118$ and some odd cents. They charged me a one-time box return fee for 18$ and some change... which left me a refund. Was told back in March that I would be mailed that refund and that it would take approx 2 months.

I was sent a 48hr disconnect email at 7:03 am on September 1, 2015 for my Dish network account. 2 hrs later at 9:49 am I was sent 2 emails back to back saying that I paid the account in full plus movies that I ordered over the weekend which would have been on my next month's bill while I was at work in which I drive for a living and no way did I make this charges. This same situation was done to me a few months back when Dish went into my bank account and rob me and paid my entire bill again.

Subscribed to DirecTV in October 2104 and signed a two years contract, only to find out that the reception goes out every time there is a storm or lightning. Since I live in Orlando Florida (lightning capital of the world), service constantly gets interrupted. Called to complain but they say they are sorry but dish service is subject to weather conditions, however they failed to mention this at the time of signing the contract. Now stuck with a contract paying full price without getting full service. Worst company ever worst service ever. Do not fall for the empty promises of excellent service B.S.

When I signed on with Dish Network, I think it was in June, the representative said I would receive a $50 Visa gift card. It has been more than two months now, and I have not received it. When I called to inquire, the representative said it was applied as a credit toward my account. I told them that my account information does not confirm that. Further, I reminded her (the representative) that the commitment was for a gift card, not a credit to my account.

After informing Dish that I would be discontinuing my service after my one year promotion was scheduled to end, I have suffered nothing but harassment. My service has been terrible ever since. My service goes out when the weather is still perfect outside, so it is not due to the weather; it is deliberate. I was also threatened about my credit since I chose to end my two year contract and pay the early termination fee of $240 (12 months times $20). I consistently need to reset my device in order to get it to work. None of this happened prior to me informing them that I would be discontinuing my service.

May 2015 I sold my house. Dish customer service said the TV can be put on pause, but not internet. I said "then I don't want the internet service". Several months later I'm getting bills for over $600! Of course I called and was told I had failed to pay my internet bill and failed to return the equipment. Strange and disturbing!!! Why would I return equipment if it's on pause? They said I failed to pay my internet bill, my accounts were canceled and boxes sent for return of equipment. I repeated I DO NOT live at that address anymore and asked WHY would they send boxes there? In short, they don't care. I sent the equipment back and then they charged my credit card $495. I asked why was I charged this?

I called to talk to a salesman about 3 days and received service yesterday. During the call I was asked what channels we watched and I told him. He lead me to believe that they had those channels. I especially told him that our TV stays on the sprout station for my grandson. I got the service, there was no sprout and a lot of music stations. I hate Dish Network.

I have never been so lied to by a company in all my life. They promise things and have no plans to live up to them. Started out by a rep at MY door and 3 calls later I was suckered into changing from DirecTv to them. Within less than 24 hours I realized I had been scammed. 80 channels less, half the HD channels, no free Netflix for a year and bill will be 40 dollars more than agreed to on phone, which now they have no memory of. I called to try to correct the scam, not sure of the language I need to be fluent in to make this happen but did my best! Stay away from Dish tv and their scams!! Still waiting call back for an UPGRADE!!! Lmfao.

For the entire length of time I had Dish it was nothing but frustration. Every month the bill was incorrect, naturally to their good. Every month I would spend from an hour to two hours on the phone trying to get things straightened out, with promises that things would be made right. Having funds taken automatically, I had little control of what was going to Dish. The next month's bill was always going to fix the problem but never did. I finally paid over $400 just to get rid of them and the frustration.

I signed up with Dish because they offered TV packages without contract which was convenient since I only needed it for 3 to 4 months. Now that I need to cancel my service I'm told that I signed up for a 2 year contract which contradicts what the sales representative told me over the phone when I signed up. Now I'm being ask to pay almost $400 to cancel "my 2 year contract". It is my mistake for not recording the phone call, but it seems I'm not the only one with the same issue which shows that Dish has very dodgy business practices. Also the bills don't mentioned anything about a 2 year contract.

I sign up for a special 12 months contract $46 a month. Not one month has it been auto drafted of only $46. I have 4 months left of my contract and was going to pay out the contract so I could switch. The service is not worth the hassle. I called and they told me I had 17 months left and pay out would be $340. So I wanted a copy of my contract that I signed emailed to me and they say it will take up to 7 days before they can email it to me because they have to search for it. Should it not be under my account info? I have tried to honor the 12 month contract. I do not like the service and haven't since it was installed.

Dish network dropped several channels that we watch everyday. When I called to find out how long it would be, they didn't know. We switched providers and then they wanted to charge us 300.00 to cancel. We are paying to provide a product, when they can't provide it I should not be penalized. Customer service is rude and not helpful! Stay away from Dish!

Victoria ** an account specialist is trying to legitimize a scam perpetrated by Dish Network. I asked in March what the $5 a month program entailed. The person I spoke with said after 9 months it would start right back up. Well that's not true. They are trying to charge me $164. They brought it down to $94. Then offered to settle for half that. I declined as it's just not right for them to be doing that.

I'm Shane ** from Cedar City, Utah. I have liked Dish before they started blacking out my local channels. I don't know what's going on with the money situation but I'm not gonna wait around. Me and all my neighbors are switching to DirecTV. At least they have all their channel. Thanks.

Had the most horrible experience again with Dish Network. I don't know where to begin, why I am still with this company is the bigger question. I was charged twice for the one check I paid my bill with. Instead of Dish taking one payment, their system charged it twice but I got one confirmation number. I am trying to resolve this and was told that it will take them 72 hours to get a fax that my bank sent them in 5 minutes.

Just a small amount of rain and I lose my service. I really never liked Dish from the beginning and now I can't get channel 30 and I really don't like it. Want to see if Dish gives back a little bit of my money for the bad experience with this. I don't need broken promises from Dish and their repeated TV shows. If any way I can get away from Dish, I will. The service is poor and I have more lost singles than I care to say and I really don't think there is a reason for it, just excuses. Going to check out other services and NOW even more.

Lost 7 & 4. 9 & 10. Fox. Where can I watch local news? This is wrong. Lower my bill. DIRECTV is looking good.

Worst customer service ever. After 2-year contract over kept billing account. Then after I had to close account and give them extra month. They said I owe them 72 more dollars to send back boxes. I told them I didn't pay to have the boxes when I started the service and didn't owe them 72 dollars. They said it didn't matter that I wasn't told about return fees, I had to pay or they would put on my credit and it is easier to pay them 72 dollars than to get it removed from your credit. Big companies get away with this ** too much. Think twice before dealing with DISH NETWORKS...

Dish installed on 8/15/15. In 2 or 3 days it rained. No thunder or lightning, just a light to moderate shower. Lost signal much to my surprise. I commented to my husband our DirecTV would not have gone out in this kind of rain. Then about 2 days later the bedroom TV had only audio nothing but snow on screen. I called tech support and was able to get it working. On 8/23/15 in the very early morning we had a real thunderstorm and lost power for almost 6 hrs. When I tried to watch TV in the early afternoon... nothing. Only an orange light on the DVR and no signal. Another call to tech support and no success in getting a signal. I told them I was very unhappy with my service that I had to contact them 3 times in the first week of service. Of course, I had to talk with someone out of the country and as usual, they read from their script. They determined my receiver was defective (ya think?) and a tech would be here on Monday 8/24/15.

I'm a senior citizen living in a complex where we can only have Dish. Every time a truck is in the parking lot you can almost bet our service is going to be out from three to six hours. And it's getting old, when you call customer service they don't know anything. All they say "we're sorry, we know what you're going through". No they don't. Personally I'm sick of it.

We had Dish installed on a Friday, Aug. 21, 2015. It is very slow and we had problems with downloading. I called to cancel Dish service on Sunday. Customer Service said, "So sorry, you will have to pay over 400.00 to cancel." I have a 2-year contract. What a scam. Horrid service and huge amount to cancel. I am counting the days to switch back to Anyone but Dish!!!

Installed 8/2015 with it all night and all morning on 8/21/18 with techs on the phone. Equip no good. Ask them to come get the equip as there was a tech around the corner. Told them to cancel my programming in less than 24 hours and was told by employee in the corp. office I would not be billed but 2.00. Now on 8/23/15 I receive a bill in the amount of 520.23 and they say they want to put it on our bank card. My husband and myself are disabled and really do not need this done to us. My husband is a 2 time Vietnam vet and has enough problems to deal with. The person in Allen TX that I talked to was so rude to me he had me in tears. I know that every company has policies but this is really sad.

I connected Dish to my vacation rental, was told there was a ONE year contract. After one year I disconnected and was told there was a two year contract. They automatically removed 420.69 from my account for penalty of early disconnect. I will never use Dish again.

We had a forest fire. Our dish burned up. When I called for an appointment I was told that they were a month out. I believe that living through a fire is enough of a stress. I want to at least come in my house at night and veg. out in from of the tv and not think about all the fire damage to my property and shop. I went 30 years without tv maybe it is time to go back to old habits. Last year when my dish would not work I was two weeks out on service. I pay my 96.00 a month, always on time - why can't they conduct their business in a timely amount of time. Direct is looking good to me!! Maybe I will check it out.

I had service with Dish Network for one year. Due to a job change, I moved from Texas to Mississippi. As a part of the transition, I rented a temporary place while trying to find a permanent housing solution. Since I was unwilling to commit to service at the rental property, they charged me $333 for an early contract exit. The first thing they did that I had reversed is charging my credit card the $333 without my approval. I went through my credit card company to get that reversed.

I have had Dish for 17 days. Had ISSUES from start of service.. which was for my sister. Used my card. Sales person told me one time use for my card and from that day on they have charged my card for a bill 22.50 she didn't know she had and she didn't get the boxes she ordered nor the channels then they want to charge a early termination of 498 for a service she had for 17 DAYS. I should have read the reviews before using my card or even helping her get the service to begin with. The worst satellite service ever... will NEVER RECOMMEND!!!

FIRST, they trick you into AUTOMATIC PAYMENT to get a "discount". But PAY CLOSE ATTENTION - they will start to change your automatic payment date. They will change it without notice. Wonder why you are getting overdraft charges in your bank account? PAY CLOSE ATTENTION as They will also start to charge you for additional taxes or fees they find appropriate. Every time I deal with this company regarding billing discrepancies they try to tell me a promotion ended. If I could cancel without paying hundreds of dollars to get out of a contract that is inconsistent, I would.

Had DISH TV and was happy for 3 months. Then all out of blue I started losing HD channels especially channel 185 Hallmark channel. They said issues with the receiver so they sent me a new receiver 2 times. Still did not fix problem. Still don't get all the HD channels and called DISH for help. They want me to reboot and reboot and reboot. Does not fix problem. They said they will put a request to have fixed and send a tech out. I told them I've had 2 techs visit, no repair. Told them fix or I want it taken out. They transferred me to account resolution and guy very rude and said since I signed 2 year contract I would owe 400.00. They play heck trying get that. Do not, repeat, do not get DISH service. A big ripoff. How can they charge you a termination fee for something does not work. Makes no sense to me.

I had auto payment due to the extra $10 discount, which I later found out was not a discount. Again deceptive practices. On Aug 6th 2015, I paid my bill early out of a separate checking account. On Aug 7th 2015 my account was auto drafted even though I had paid the bill in full the previous day. I was unaware of the double payment until Aug 10th then I contacted Dish Network. After being transferred several times, I was told my payment would be refunded within 7-10 days. Today on Aug 20th 2015 (the 10th day), I still did not have my refund of nearly $200.

My DISH NEVER WORKS, it is ALWAYS "acquiring satellite signal". Its not intermittent, it is constant! Progress: 0 of 5... always. Never loads to any actual progress... just keeps switching transponders. Even after an hr of oh-so-patiently waiting... nothing. We have had various tech teams in to "fix" the network connection. The service men always give us the same script... takes hours to fix the issue, only last for maybe a day then gives back out. We have been FORCED to turn to Netflix and online streaming for any actual TV enjoyment. Why do we even pay for this service? I mean as much as we "LOVE" seeing this attention screen, this is seriously the worst. This is 2015 and we can't even get a steady connection to a satellite. Then of course once we call for help the story gets even better.

I'm paying for channel four and not receiving it. Do I get a credit on my bill?

Dish network killed my puppy. I HAD a full blood, red nose, 8 week old pit bull puppy. He was a sweetie. His best buddy was a 7 month old German Shepard mix and a 10 week old kitten. He stayed indoors most of the time but we went outside to play and for him to use the bathroom. Now he's gone because of a grossly negligent Dish Network tech/driver. I live in the last house on a dead end drive, surrounded by woods on 3 sides, and I have no trespassing signs posted around my property. One sign is posted about 50 ft before you get to my driveway where it can be seen BEFORE coming onto my property.

I called Dish about service. Salesperson assured me that I could disconnect within first 90 days if was not satisfied, so I gave him card num and stipulated it was one-time use only $21.00 for set up first month's service. Well I did not get the channels I was told. I had about 5 channels; the rest were sales channels so I called, told them to disconnect. I unhooked Dish receiver and connected back to my ant. Got two bills within seven days - one $74, the other $57. Called them, told them I was not going to pay them. Was told they were sending shipping boxes and labels. Never received them.

It seems my mother's problems with Dish have "NOT" been resolved. I have in my hand a bill from Dish for $47.70 after crediting her $78.99 dated 12/26/2014. I also have a bill from their in-house collections (Convergent) which she received the same day for the said $47.70. I sent Convergent a letter explaining ALL the problems my mother had with Dish and repeatedly telling them to cancel it. Approximately a week later my mother received a box from Dish to return the equipment and she ceased receiving any more notices. That is UNTIL last week when she received a COLLECTION notice from AFNI on behalf of Dish network in the amount of $66.35. THAT IS IT DISH NETWORK, now WE are COMING AFTER YOU!!! We WILL be contacting a lawyer after this stunt!!!

I was a customer with Dish for a long Time (**), and used to have an international package they offer, then I decided to cancel my service because I have to leave the states to overseas for a long time. I called C. Service on 09/29/2013 to cancel my service. The guy on the line with an Indian accent told me that he will keep my account on hold or pause for a year, maybe I change my mind and come back to them, if not the account will be closed at the end of this year. I left the states for my trip and came back at the end of July 2014. I checked my receiver and my TV, and there were no service existed. Then when I was checking my Email on 08/17/2015 I found an Email from Dish telling me that I owe them $95.80. I contacted the C. Service as soon as I read the Email and explained all I mentioned here.

Ask a simple question or to get help takes about an hour. Customer service is not in United States. Price advertise reasonable but then, not. Netflix connection outrageous. Talking to customer service frustrating. They speak beautifully but some just programmed responses. Once, conversation went in circles. Simply dread calling them. Will change company. Not giving any stars. Terrible service. Nightmare.

I called Dish Latino to have my DVR service terminated. I was informed on 08/16/2015 that it can be done but there would be a 24 months contract, a credit card hold and credit card qualification. All this just to have a receiver change. I feel like if I had been kidnapped by Dish Latino. This is a practice never seen before. Just waiting for the end of the contract date to arrive to be able to fire this company. In the meantime I will continue to advise people about these tactics.

My family have been Dish customers for going on 13 years and we have had our fair share of disagreements over the years but now they have taken 2/3 of our local stations and now we have been notified that the third and final local station will be gone which means we won't be able to watch local news or weather. We have tried calling and we are told they don't charge us for the channels and we for lack of a better term have to get over it now after all this time - we will be calling DirecTV and to top it off here a month ago I called about getting internet through them. We were told they don't cover our area which means the commercial was a complete lie. If you are thinking of using this company don't.

I work from home. I spent much time on the phone with the Dish representative making sure that this would work for my needs. I had the equipment installed and the next day I went to use my equipment, although the equipment worked fine it was totally incompatible with the phone system my company uses. I called Dish immediately to cancel and found out that I have to pay 570 dollars for nothing. Upon signing up for the installation I was required to sign a 2 year agreement with no other option. When I called to cancel I was notified even though the system is totally useless to me that I had to pay this amount. Totally unfair. Don't let them strong arm you!

I was told one thing on phone. Got Dish installed and 2 months later my bill went from 57.60 to 86.36. I call. They tell me this is right and I say "ok I am done." They give me a credit and it's back to 57.60 for two months then boom right back up then you call back and they say "you are wrong." They don't know why and so on. They are ripping customers off.

I have been a long time customer of Dish Network. It's been about 8 years. When my wife and I built our house we got Dish installed. Have been very satisfied up until recently. A few months ago I made an appointment, mind you two weeks in advance, to get our satellite dish relocated due to adding on to the house. Took the day off work so I could be there. While waiting for the tech to come out I trenched the yard beside the foundation for the new cable. The tech arrives, tells me he can't set a new pole since he does not have any on his truck and that requires a different tech nor can he dig in my yard. Really?? Did they not understand what I was wanting to do? I said "fine, use the existing pole and I will dig the hole", which I did.

I opened an account for my ailing mother in Indiana and now due to cancellation of service Dish has sent me to collections for 475.00...

This plain sucks!!!

I left DISH to go with another provider due to having so many problems with DISH Net's service and, most of all, their customer service people who answer their phones. I have been lied to, told dozens of different stories when there was a problem, transferred from one person to another, spent hours and hours on the phone, supposedly an issue would be resolved and noted, another problem would pop up, call in AGAIN and told they have no documentation of what had previously taken place, THEN promised by another customer service person that they have corrected the problem(s), hang up and end up still having problems.

I was notified by CSID, a credit watch agency recently assigned to government employees, that the Dish Network requested a credit report on me from Equifax on 8/11/15. I called corporate to inquire on why this happened and they were unable to answer. I advised them that I was a government employee and a victim of the recent government data breech, which may now have extended to the Dish Network. They did not seemed concerned. I had no choice but to close my Dish network account.

Dish required that we set up auto pay. We had nothing but problems with auto pay. In June I went on to their website and authorized that month's bill only to be paid from my checking account. They processed 2 payments basically prepaying the next month which we had not even been billed for and which was about $50.00 over our normal bill. Got a hold of them on chat. They could not tell me why they took a 2nd unauthorized payment. I filed with the AG and got someone from their corporate named Anna that told me she would process a refund within 10 days and credit me my basic rate only for the month as an apology. She also stated that she would send me an audit of my account. 3 weeks later I have not seen a refund or an audit and continue to be billed. They told the AG it was handled. I corrected that information. We love the actual service but their billing and customer service is an absolute train wreck. Looking at other options now.

This is my 1st negative review ever! My wife and I are very reasonable people with 7 children. We got caught up in allowing a friend to refer us to DISH from DIRECTV. This was the worst customer service experience I've ever dealt with. The people at DISH are very good at trash talking cable and DIRECTV buy are wolves in sheep's clothing. Both male and female representatives did nothing more than repeat themselves over and never once listening to our problems with our service.

I signed up for service internet and TV. They were supposed to have internet up on Thursday and TV on Saturday. Thursday, no internet said Friday after 8:00pm. Friday no internet, have to wait until Monday. Saturday TV installed. Monday no internet, will be Tuesday. Tuesday no internet. Wednesday cancelled service. 14 days to get the boxes to send the boxes back. No refund. Call, tell me that they are only giving me $25.00 refund not $45.00 refund. And, they will only give me the refund after the box is sent back. I spent a total of 20 hours on the phone with this company in one week. Really bad service (not that I got any services to start with).

We called Dish 7 days ago, at the time we were looking for a satellite company we could get a great deal with. After speaking to numerous people and looking at the price plans available we pulled the trigger on Dish. The first installer came out the following day, installed wires running up and down my wall, left my other rooms a mess with wires running on my floor, also they installed the wrong receivers in the rooms. I got home from work late that evening and never paid attention to the wiring until the next morning. When I woke up the following day I was furious. These installers are suppose to be professionals, period. I don't care if their independent contractors because the company I signed a contract with sent those people to my home. This is the same if I owned a car lot and sent someone to deliver your car and it got totaled and you're stuck paying the bill.

I just purchased a house where the owner had Dish TV service. He had two dishes on the roof. We were told Dish does not remove their equipment. I signed up with Cable and had to get up on my roof to remove the unsightly dishes. After removing them I contacted Dish to see where I could drop off the unneeded equipment. To my dismay a chat on the internet with Dish ended up with a person telling me to call a toll free number and they would tell what I could do with the dishes. (You know where this is going.) I called and was told they don't do anything with them and they were my responsibility to dispose of them. We recycle in my city and Dish is happy to take our money but expect non - customers to live with the dish on our houses forever. Dish TV need to be responsible for the disposal of their equipment.

I am very upset, paying for premium channels, with movies showing over & over again, "old" movies! It appears they think they can charge for "new" movies by placing them on a "VOD" channel, Video on Demand! A few years ago, I was able to watch current movies. Now, for example, some of the movies shown on Cinemax, HBO & Show are from the 80's & 90's. I am tired of being offered: Alien (all 3), Talladega Nights, Elvis, Jean Claude Van Damme, just a few examples! I cancelled my premium channels!

I had DISH installed on July 16th, 2015. I have called DISH at least 7 times due to losing different channels on 4 TVs. They sent a tech out and he readjusted satellite dish. That seemed to fix that problem but now when it rains we lose service for 4 to 5 hours. I called DISH to cancel service and was told I would have to pay $480.00 for cancellation. I did not receive contract conditions until after I signed form for service installation.

I received a letter stating my account was about to lose the promotional rate. So I called - some Guy answered and I started asking questions about what the new rate was. He said it was about twenty dollars more. So I then asked him "Do I have a contract?" He said "No." So I assumed then I would go with another company. So today I had my new provider come install my new services then I called to turn off my services with Dish. The ignorant Indian woman in the phone blasted me telling me that she was an analysis specialist and so I had signed a two year contract. I told her that when I called the week before that the guy said I didn't have one. She then practically in so many words called me a liar. I said "Excuse me," she kept repeating she was a analyst specialist. I was so tired of hearing her that day because it was the only words I think she could say.

It seems, of late, I have nothing but complaints regarding the services given to me by Centurytel & Dish Network. This is the 2nd letter in less than a month which I have felt the need to sit down and write. Having never written a complaint letter prior to that, I would hope whoever is reading this feels the frustration a normal, relatively sane, human being feels when dealing with large, uncaring companies such as DISH Network and Centurytel (Centurylink). This latest encounter went like the following:

I have asked to be let out of the contract since the first week of service. They won't let me unless I pay $400. I have had a technician out 3 or 4 times. They have moved the Dish, installed new lines, and changed the box. The picture still freezes up or loses picture all the time, even in nice weather. They did give me free hbo for the inconvenience but I just want out of the contract. What good is it if at least once a week I can't watch tv? Counting the days till I can go back to cable.

Installer blew my television. I had to pay 200$ out of pocket for a ** claims department manager tell me it wasn't his fault they ** me on installation. Trying to up my services plan and I see why they cheaper than time warner. Because they ** you. I don't care. When I get back in town I'm cancelling this ** and you won't get 400$ out of me on a fake account. This is worse. Should have went with DIRECTV. I'm pissed off mad but I would never recommend this to no one.

This is the worst of the worst company. I sign to order Dish Network service. They never show me or sign a contract where it said there is a $380 cancellation fee. Plus they never cooperate and send me on collection for over $600. This is a scam.

I set up service with DISH Network at 2527 Sue Lane in Copley. I set up a package including internet, was told my internet provider was Frontier. They provided me with a package price, Frontier set an installation date of July 30th. We waited the entire day with no show on Frontier. In fact my other home Frontier cancelled our appointment 7 separate times before we finally received service with DIRECT which we found out doesn't have a contract with DIRECT, so I got ripped off on a package with Frontier and DIRECTV also. This complaint deals with DISH Network whom said Frontier was their partner. Well Frontier never showed up to install internet, called after waiting and wasting a full day to find out my order disappeared.

Service slow to 1.5 mbps. Increase monthly by 10 GB. Week after slower 1.1 mbps. DO NOT recommend service.

I had a 1 problem and that was that the remote flashes that Satellite, TV, DVD and the Auxiliary buttons flashed 5, 6 or 7 times and this is been happening since 7/31/15 and the other problem is that today Saturday August 8, 2015 I pressed a button and the remote did not work from 3:19 P.M and started working at 3:26 P.M and I think needing a sling adapter to watch tv shows anywhere is really, really, really ridiculous.

I was with Comcast for 25 years in No. Cal. I rarely had any issues (except that they are a huge, wealthy mega-corporation that screws all of us). But DISH! Ahhh, DISH! What a marvel of incompetence in terms of technical issues. Why does my TV go out SO OFTEN?!!! Why do the HD channels pixelate just about every night? Why can't I rely on them for anything?!!! ANYTHING! I cannot think of a megacorp whose technical abilities falter with a windy night. I cannot think of another megacorp who is this incompetent. It is something out of 70's Soviet Union. I could go on and on. The People need to REGULATE all megacorps with track records that are this bad.

I have ordered DISH service on 7/29/15. During the order I have applied for High definition service. Prior to agreeing to the service I have asked a representative how is their HD quality and she has stated that I should expect better HD quality than any cable company could provide. I have previously used AT&T service, that had a great HD quality, therefore I was pleased with an answer. I have agreed to a two year contact. The rate of monthly payments was set at around $40 per month for the first year and I was charged a deposit for my receivers in the amount of $113.47. Installation date was set up for 8/5/15.

On July 29, 2015 at approximately 4:40 am we were awaken by the smell of smoke. I walked into the room with strongest odor just in time to see a small glow from the back of my Dish box. Burst into flames and as a result of this we lost everything.

My sister's house was burnt down because she seen the box catch fire when she was finally awoken by her nephew from the smoke. She watched the box burst into flames and minutes later her house was gone.

For over ten (10) years we had Dish Network for TV services. WE have since converted to over the air (OTA) using an antenna on our roof to obtain TV. OTA works fantastic! Drop the cable! Dish network kept adding channels - we ended up with the 500 package just to get the few channels we cared about. The business plan does not care - nor deal with current customer issues. The business plan is all about obtaining new customers. It does not matter how often the signal was lost (at least once a week for a day), nor that it was the company equipment that was a problem, the customer ends up being becoming their own service staff by over the phone (if you can find a phone number and get through to talk to a live body), but then deal with the hook up lines, etc.

On May 21, 2015 I ordered Dish Network's Bundle to replace HughesNet and DirecTV. I got tired of the yearly increases from Direct and the lack of the Internet Usage Time for Hughes. I told the sales person that I didn't care about the free package deal to just set me up with what I had with Direct, and after almost an hour with this young man, a supervisor had to come on the phone and offered me the package deal for $120.22 a month after paying a setup fee of 202.34.

Been dealing with dish ** for a while. This company steals money from hardworking people. They give you the wrong information and add charges to your account even if you didn't received the service or product. So wrong of this company to add a 150 dollar charge to my account for a sound bar I never got and then to come and tell me that it's been 30 days and that I can't get a refund for the sound bar. I called the moment I saw the charge in the account and dispute it and just cause the person I spoke to didn't do their job and open an investigation I'm stuck with having to pay 150 dollars. Dish is the worst and I don't recommend it.

So I bought into the whole get sports channels for 6 months spiel they were offering. The sales rep that signed me up for the service guaranteed me that I would be able to watch games across the country particularly from PA. I have so many sports channels, but they are all blacked out. There are literally no games on besides the nationally televised ones that everyone gets even on local channels. I've been deceived and offered a service that actually they are unable of fulfill. After only 14 days and realizing that I'm paying for a bunch of blank channels, Dish has told me I have to pay 480$ if I wish to cancel with them. Once again every sports channel they've offered me as part of the promotional package is blacked out.

I ordered Dish because of communication issues and overbilling with Comcast. So I canceled everything with Comcast and only kept the blast internet for 45.00 a month. Dish gave me a package deal with premium channels for 1 year. They told me all the good stuff and never said anything about a 2-year contract. I signed a order for showing the setup and installation and I see nowhere on the form I signed it stating I had to have to keep the service with them for 2 years. So I called them and asked to see a copy of this 2-year contract. They said they would email it to me but I still haven't received it. It's been 3 days and it only takes minutes to get it emailed which hasn't happened.

I called Dish to get my service connected. Not a problem. At first I was told I needed to use someone else's bank card cause my debit card was not through a bank (I'm on disability) so it's government debit card. Anyway my friend said it was ok to use hers. Well was never ever told if and when I cancel my account that they would deduct from my friend's account. Well they did and now will not refund her money back. Never will I recommend Dish!!!

I asked them to take the dish down and they said that I had to do that. I know it was because they screwed it into the siding of my mobile home and they did not want to patch it up. Now I have holes in my siding and they will not do anything about it. I want it out of here and I want the holes patched.

Dish network lied about us getting fox sport. We asked if we would lose any nascar or braves games, they said we would not lose anything that we receive on AT&T or DirecTV. I get sports south but the braves are blacked out for 50 games. It looks like the braves are not shown on weekends. The only time I have to watch. I tried to cancel the first month, I guess I am stuck. The internet is so limited you cannot look at pay-per-view or on demand. I have removed it from my network so it will not hog my internet. This is legal?

When I sign up for Dish I called with a flyer that said I will get five rooms connected for 39.99 a month. They came and gave me 3 rooms and we had to fight for the fourth... Then they make sure to set you with a contract for two years that you can't leave and every month the bill keep climbing... Please. Dish is a rip off. Beware - don't get Dish... Customer service is poor... DISH IS NOT GOOD.

Why is it so hard for Dish to provide me with local channels. I'M a tailgater and each night I call Dish to request local channels. I provide them with my new service address. However, this simple request usually take about one hour because I will have to call Dish two to three times to finally get my channels. I stopped calling their 800 number and used chat. Again same problem. If you ask for a supervisor they will advise none available. If you ask for key people - nothing. I even asked for their corp address and they refused to provide this simple request. Great customer service. The problem could be solved if Dish allowed customers to simply enter their current zip code in an app on their smartphone. But I guess this might be a little too easy.

I have been trying to get my new computer on my wireless. Called Dish for help and even turned to internet through my phone. Really sucks! I cannot even get on my tablet. When they installed the tech left no paperwork and nothing for password he put on it. Now they say I can pay $7.00 additional a month and Dish does not own the equipment I am renting from them. I want to cuss!!

bill, then they tell you speak to congress. They will tell you there are not any more weather interruptions and first storm that comes your service is interrupted for 30 minutes. The lies never end, call them up and complain, and a flood of lies comes flowing your way. The whole world should know what a disgusting service company they really are. I would hope millions would join in to put them out of business forever.

I ordered Dish, cable & internet. When they got to my home, the installer said "We don't have internet in this area..." but they told me on the phone they did... ok moving on. After a 3 hr install to hook up 3 TVs, I paid on the phone with my bank card, and he suggested the auto bill pay. Now, I paid for the 1st month $55.45, that was 7-15-2015. I get an email from Dish that they tried billing my account but my bank acct was $1.32 short, penalty from my bank. Did mention they tried to take the $$ out 12 days after I pd for the full month... what's wrong with them?

I recently switched over to DISH Network for my cable Service from DirecTV due to high costs that I was no longer able to afford. Originally I thought Dish Network was relatively the same as DirecTV as far as their DVR Service not to mention their price was very reasonable. I signed up over a week ago and my service was just installed yesterday. However, when the technician got here I was informed that they could not install the satellite anywhere but in the front yard mounted to a pole due to the number of trees in my yard. He said that he could try to put it on the very front of my house on the very top peak but couldn't guarantee a signal and the best place is mounted to a tripod pole in my front yard. I asked the technician if he set it up on the temporary tripod if I could cancel it if I did not want it there and he said yes.

DISH LIARS. Promise you a price and only give it to you for 2 months then they raise it. Promise to install and later charge you. Keep escalating prices and increasing the contract time so they can continue to extort. Serve you an overload of BS why they don't have to deliver on original contract terms and blame another company. Can never get anyone with a brain in customer service. DISH CUSTOMER SERVICE AND CURRENT CUSTOMER SERVICE IS DEPLORABLE.

When I moved into my new home I was directed to DISH services as one of the two options for TV services. I called them and spoke to a young lady (yes I have her name and id) who explained the packages and I ended up choosing the HD whole house hopper system with the 2 year contract (because that was my only choice). She did state at that time that there was an early termination fee of $20 per month if I were to cancel for the remaining months of service. She stated that the price from the $65.99 monthly price for the first 12 months to $146 for the remaining 12 months. She stated that at that point I was supposed to call and the customer service department would work with me to offer discounts to get my price back down to "around" what I was paying previously.

Paying for Tv, if something goes wrong - tv not working, pixels, missing channels. You have to pay for tech to fix it. Or get insurance $8 month or without insurance it's $95. Don't understand how you pay for Tv only but watch at your own risk. If your tv is messing up pay to fix it! 3 MORE MONTHS I'M OUT!!

Dish did not meet my expectations at all. I am a new customer and I wouldn't want anyone to go through what I have experienced with this network. The first day I called to just find out information about this network. The representative I spoke to impressed me so much I didn't mind breaking my contract with directv. But whatever the representative promised I would receive at a low price was all a scam. I was not provided the package promised by the representative for the price we discussed. The original price for my monthly plan which included local English channels, Hindi channels and local news was $63.99. She claimed it was a new customer promotion going on. But, on the day of the installation when everything was already installed and I already cancelled my previous provider Dish network cancelled my local English and news channel claiming it was a misunderstanding that I have to pay $69.99 a month for just Hindi channels. It was ridiculous.

Tried to cancel but they keep charging you. Tell you that they're going to send a box but never comes. They charge you $63.00 for service that was cancelled. Bill is exposed to be $39.99 a month. But its $64.00 cause of the hidden charges. Same lineup on HBO Showtime and Cinemax since 1992. I don't want to watch Rain Man, once was enough. Rambo First Blood is still on. No new movies. Get an antenna and get better tv for $39.00 at Kmart, Walmart, or Target. Just buy the thing for $40 and Tv is free. The people who work at Dish don't care about anybody and they probably get drunk or smoke crack or shoot heroin on a daily basis at work if I have to call in twice to cancel. I will probably have to call again. Thieving alcoholics and druggies. They don't understand english.

Dish network sales personnel were very deceptive and unclear describing what will the customer get if he / she sign a contract leaving out important issues like the satellite internet is only 10 gigs, also promising free channels for a year as an incentive to sign a contract and not delivering on their promises. Made two calls to their Philippines call center to no avail despite the fact the sales call was recorded and my insistence for them to listen to it. They put me on hold the first call and hung up and they offered to provide the additional service for a charge.

Dish Network is a very nasty company to get services from. They trick you by advertisement for low price. Then when you get their services, they make you sign a contract and from there they jack up their prices every month. My channels never changed but the bills kept going up from $29.99 to $180.00. And when you call to stop, they want their box and electronics back so off we sent it. Later on they sent a letter demanding $350.00, for what? There is no service provided. There is no TV working and couldn't understand the person in India talking broken English on the phone. Now that you think it's over but no, they want to hunt you down to pay them every single penny that they don't deserve. There is no law to protect consumer from horrible company as such. They keep screwing everyone who sign their contract. Bad deal.

I also had the worst experience with Dish all in one month!! First we were told free install so they come out and service never worked properly. I had to run and catch him the day of the install because it wasn't working. I must have had techs out here two and three times a week... yellow screen, no audio, pixels up. If the wind blew it went out! Not to mention the money, in about 30 days I was charged 585.00. What?! Really??!! I filed a claim with BBB, shortly after I received a call from Dish... I was released from my contract without ANY penalties!! Thank you God that was the worst nightmare! So happy to be back with DirecTV Monday.

I'm writing this complaint on behalf of my husband. Due numerous strokes and other medical conditions he has difficulty communicating. When I explained this to DISH that the contract should be cancelled due to his health issues -- he did not understand what the agreement or contract was -- I went on to explain that he can't even figure out the remote.

I had Dish Network service for 5 months only and I regret it. I had terrible service with them. Constantly my receiver would lose signal and an error message would pop up on my tv screen, then after that the tv shuts off. One time I forgot to pay my bill and the next day they turned off my service without even notifying me. Then later on after that I lost my job and couldn't afford the package I had.

Bait and switch, we were offered a 35Gb plan they don't have, we were charged $190 in excess then offered a credit of $10 a month for 19 months. After staying on and refusing to accept the first offer I was told they will credit my account the $190. Let's see.

Dish internet sucks! I have a family of five and we need to have an unlimited plan or at least a pay by speed plan. But Dish only let's you use so many gigs then they shut your speed down. That's when it becomes impossible to do anything at all! Especially for the speed it drops to. While in 10 gigs we have 2 Mbps, after that it's 0.42 Mbps... That's so stupid! You literally can't do anything! Also their router sucks as well. Our electronics will be on a page that loads after an hour of waiting just to have limited access and can't connect to the server now. I know it's the router cuz Burger King has better internet! Dish needs to get with times and start providing with speed! There is no way they have the best internet, and is rated #1. It all is junk, and I would never have it if it wasn't for living in the country!

My daughter called and tried to order TV and satellite internet service with DISH Net. They told her that they could only offer TV in her area. Since I am in the same area and I have both TV and internet with them, I was confused. I called them and found out that due to the fact that she has no credit then she does not get internet in her area. I asked them if internet was available in the state of GA and the answer was "yes." When I asked why, when I give them the address in the state of GA, do they then tell me that internet is not available due to my credit?

Terrible service -- picture cuts out, bill increases, bad customer service. Hope you get someone that speaks clear English.

Our TV, with Dish as a provider, does not work- no picture, sound etc. On Sat 25 Jul 15, we called the service number. Though helpful, they were unable to diagnose the problem. Consequently, we/they scheduled an appointment for a technician to come to our home on Sun 26 Jul 15. Oddly, we had no communication from the Technician, which in itself was unusual, recalling previous appointments. I called a support line, and was assured that we were scheduled between 1200 and 1700 on that date. I was able to track the Technician's whereabouts via a very useful Google map, albeit, inaccurate. At 1742 26 Jul 15, the icon, representing the Technician on the map, was at our address, and remained at our address for over an hour. The Tech never did appear to remedy the problem. I discovered that the Tech was from Coastal Communications (503-739-8775), but as might be expected, their office was closed on the weekend.

I was happy with DISH for a long time. Never had any problems with the service or the bills. I moved to my new apt in March of this year and have had nothing BUT problems. The service is sporadic at best and I have had the tech guys out here several times to adjust the dish on the roof. If it even looks like it MIGHT rain or there's a chance a cloud could be headed our way, I don't have TV. I called yesterday and told them I'm done. I want to cancel my service, I'll find someone else. I was basically told that if I try to leave my contract early (by 5 mo) they will charge my card (without my permission) $100. Doesn't matter that their product is worthless to me here, I would still be penalized.

I just got this cable like 10 mins ago. Wasn't my idea... Just left the best cable (DirecTV) for this bull. This has got to be the worst cable company ever. I not even able to record my shows anymore. I am highly upset.. Please go out of business.

I ordered Dish network in the month of June. They gave me a promotion for free 3 months of HBO. I also got the automated bill payment plan. I call dish July 15th explain my promotion was done the 20th. I would like to cancel now in case I'm working and can't get to it. They said no problem. Remember my bill was not due until the 21st. This was the 15th. My bill is due on the 21st and it's only 50.00. Went to my card the 16th. My card overdraft. They took my money without permission. Call several times. After the runaround they claim they would give me my money back. 9 days after constantly calling they told me they would give me my balance that's all. I'm trying to explain they stole my money. I never authorize them to take 107. No one try compensate me for my overdraft or inconvenience. I'm calling BBB.

I have spent hours on the phone attempting to correct a failed installation. After explaining my situation to SEVEN different people I was escalated to the "office of the president". No luck... They are the worst and they don't care. HORRIBLE.

So I have a bundle with Frontier, and call the toll free number. Frontier tells me it is on the Dish side of the bill, Dish says it is the Frontier side. They have me playing tag until I get disconnected. I get wise and tell them to stay on the line with each other, and get a promise of "the next 5 months, nothing will expire or change on your bill, $88.24 will be your bill for the next 5 months. Don't worry any more, you won't have to call back any more".

While living in Immokalee, FL - 10 months - I had excellent service with Xfinity. No contract, excellent TV package and internet. When it was time to move, NO hassles. Thank you Xfinity. I did not realize at the time that each box (had 2) had to be programmed to record whatever you wanted on that channel instead of being able to program either and see recording on either. This was the only snag. Be sure to ask for the whole house DVR. I would use Xfinity again with that information.

DISH Network is a competitive satellite TV service. Their installers and customer service is OK. If your remote control breaks, don't hold your breath on a replacement! It will take 4 days to a week to get one in. Good luck on figuring out how to program the new remote when it comes in! Truly, the $180 early termination fee became less of a headache. My wife and I made up the difference in the savings from their competitor. If I had the opportunity to have read this review before I signed a contract with DISH Network, I'd be $180 richer today! Do yourself a favor, don't make the same mistake I made... Go with one of their competitors! Find the best deal you can get and make them compete against each other. Just don't go with DISH Network!

Thank you, DISH! I would like to HIGHLY commend DISH for very quick, very thorough service. I live in Virginia. First, I spoke by phone today (7/24/15) at 4:30 am EDT with a rep named Pat, who went through diagnostic steps with me to determine that I did need a technician visit. She explained the cost, helping me to choose the more cost-effective 6-month program rather than the one-shot visit cost. Then she set up the visit quickly the same day (today) between 8-12 - unheard of and pleasant supportive service. Following this, received several e-mails and phone calls updating me all along the way, beginning at 7:30 am, as to when the technician would appear at my home.

I had a $100 posted to my bank account stating it was a one-time transaction. After having them for over a year, I shouldn't have this. After calling DISH customer service, they state that there's nothing on their end that show it, therefore there's nothing they can do about it. So I was out of $100, with no reason, and them being no help. Go figure.

I moved to a new address in April and due to a 2nd party poor internet service, had to go with another tv service provider. Dish requested I return their equipment or I would be charged. I returned their equipment and they reported my balance to the credit bureau and sent my account into collections. Pathetic and regret ever doing business with Dish.

I called to cancel my DISH on May 31st. Since I chose the bundle package, it's included on my local phone bill. DISH has billed me for June and July. I called DISH and they said they DID have on record that I called to cancel May 31st but since our phone call was dropped while transferring to another account specialist, I had to pay for these two months. They agree that I called to cancel May 31st but since the phone call was dropped, I'm expected to pay the two other months. The same day I called to cancel, someone from DISH called to say they understood I had dropped their service and wanted to work out a deal so I would stay with them. Of course I said no because I had already signed up for DirecTV. So, I'm stuck paying $254 for nothing.

Due to illness I find myself moving into a home that has existing service with DirecTV. I have no control over the service they chose. It isn't my home. Nor do I have any control over the circumstances life brings. I've been a loyal Dish customer for many years. Sad to say, Dish isn't loyal to their customers. Think very carefully before you sign a contract with these people.