DISH Network Reviews

Dish customer service always help me finding the best deals. The only downside is the loss of signal during bad weather time. Besides, it is a good deal for me. I'm very sorry that DISH does not provide a good and reliable internet and phone service.

The interface is ugly and slow. I would click the button to bring up the channel guide and it wouldn't show up until 5+ seconds later, same with manually entering channel numbers. The price is not a good value, the channels are limited. The dish can't handle the slightest bit of rain or wind. They have an app, but you have to buy an additional item to even use it to watch tv. And to wrap it all up, they have a ridiculous amount of Christian channels that come standard. You can't have them removed.

I pay too much for the amount of channels I watch, and I have to choose a higher price package to get the channels I watch, most of the channels I have are channels that don't interest me at all. It also seems like there is more advertisements minutes than show minutes, and I'm paying for this time.

I like Dish Network service but it still goes out in a heavy rain, thunderstorm or heavy snow. I don't like that at all. I hope their service improves.

My bill has gone from the original payment of $70.61, to $116. I am not signed up for Showtime, etc. The programs are mostly of poor quality, and repeated year after year. Whenever we have rain, the site goes off the air. Most programs of any true interest, are shown at 9:00-10:00 p.m. Makes it hard for older people to stay up and watch them.

Good selection of channels, customer service is probably better than average. Channels go out during thunderstorms, as is the case with most satellite companies. Value is horrible. $130 to get the channels we want because we usually can't choose ala carte channels. Some of the ones we want only come in specialty packages. It would be so much better if we could have a base package that included locals and then add in only the channels we want.

Very helpful in all areas. Had to downgrade recently due to change in finances and option of Flex Pack was tremendous help. Would not use any other provider.

There is a wait time to get help, but the support people are courteous and helpful, since I am a senior I don't always understand what I need to do to assist on my end. The support people are always kind and repeat instructions and describe if needed what is needed in a way I can understand.

The Dish has the best price. It offers free previews of major networks monthly. Inclement weather will knock out satellite service sometimes. Overall, I'm satisfied with my subscription.

Affected by weather too much. When show is selected to record, sometimes it doesn't record the whole show. Cuts off the last few minutes of the show/program.

Hated the dish because if just a little snow got on dish, no picture. If there is a small rainstorm, no picture. Or any other weather very spotty picture. I will not have a Dish if you paid me!

Reception is no good in stormy weather and they really mess up CBS channels all the time with lousy reception or blocking it. Also have too many informative channels and repeats, cost too much to just pick the channels you want without all other junk.

My mom called to cancel her Dish service due to her being moved to a skilled nursing facility. They wanted proof from the facility or a dr that she had been moved there otherwise they were going to charge her 400 early termination fee. It’s against the law a HIPAA law to ask any of the information they were asking her. Her other option was to suspend her service and pay 5.00 a month to have service reconnected when she moved back home, why would they think she could afford to pay for service she couldn’t watch on top of her skilled nursing facility! These people are crazy. Stay away from Dish!! They are robbing people!!!

Had internet with them and too expensive and sucked. Never enough internet and always paid way too much for TV. Just not worth the money. Went to spectrum and got unlimited internet and don't lose TV in rain. Also pay a quarter of the bill in comparison.

Dish Network is overpriced. If you owe a bill, they may carry you for a short while but then shut one off. They could be more yielding and helpful to the consumer as they also report to collections when not warranted.

I have had Dish for about 5 years. We have never had a problem with our service. We have a Tail Gator that we use to watch TV when we are camping. Any time I have had to call technician they are prompt to answer and have been able to resolve my question.

I don't like the fact that I need to call in an order to rent a movie. I wish I had the capability since I don't have internet to be able to just scroll inside the movie. That is my frustration.

Picture is generally good, sometimes it drops out depending on weather. I do notice a lag when resuming a recorded program between picture start and sound, just enough to screw up the answers on Jeopardy. May switch to Spectrum in the near future.

Their cost is too high, and constantly going up! Every time I get my bill there’s a new five dollar charge on it! This is ridiculous to be paying $127.00 a month just to watch tv that the same thing is on that you’ve seen 50 times over!

My equipment stopped working and Dish Network tricked me into a two year contract to get new equipment and more elevated charges. Stay away from this company.

Dish has good customer service. However I am not happy about paying for local channels and the number of fill-in channels that are not viewed, all TV should be pick and choose.

I had DISH tv for a few years and the only reason I had to switch was that they didn't provide internet service in my area (New England). They were reliable and their customer service was great. I loved them and hated to switch.

DISH was not very customer oriented or customer friendly. The roof-placed receptor unit created a leak in my roof. And the cost increased on a constant basis.

I have had nothing but problems with the DVR. Amazingly, they don't have a manual for the DVR so I can learn to use it properly. No one seems to be able to help me with this problem.

They are a rip off and unless you call every 3 to 6 months and change your package, they gouge you. Who wants to have another thing to remember. Two times I had $160 bill. When I called and threatened to turn it off my bill dropped down to $85. Go figure, wonder how much they make from people who have automatic bill pay and don't notice it. I pulled the plug.

I have had Dish for about 12 years and feel their channel lineup is very good and the service to be very reliable. They use to be a great value, however they seem to be a little pricey as of late so I am considering other options.

We have had service with Dish for about 7 years. In the beginning we went with DirecTV and then Dish Network was awarded the contract for local channels and because of this decided to go with Dish Network. We were never satisfied with DirecTV but really had no choices regarding Cable & TV companies. We had no other company to compare the Customer Service Department to. After closing Dish we saw what a GREAT Company was all about and what better prices their company had and love Dish Network and would never ever change to anyone else but DISH. THEY have a very good Customer Service Department and are the friendliest company to deal with. Their motto the Customer Is Always Right and highly recommend by our family. Thank You!!!

Cost is terrible, considering termination, no decent programs except the church programs. The new programs are all sex ridden and full of violence and bloodthirsty. Most new programs don't make good sense.

I like Dish, but I do not like paying for sports channels I don't watch, basically subsidizing those that watch sports. I want to pick and choose channels and pay only for those.

I’ve had no problems with Dish. They worked out a small package for me. I love them because they have public interest channels that no one else has, which is why I stay with them. It’s worth it for that.

Use to have Dish Network. They were a good fit for us. No little Children in the house and we pretty much just watched the Encore Channels for Movies, etc. Pretty soon the price was going up and up and up. We were retired and could not afford to pay the high prices. Seems like DirecTV came up with a better pricing so we switched. Not sorry. Programming a little different, but not a game changer.

For just basic TV it doesn't have very many stations. But if rains or lighting, TV goes out. And it doesn't come right back on. Would like more stations with having to order stations you don't want.

I am amazed at the customer service Dish Network has given to me. When I call to make changes in my programming, they always tell me about the specials they are offering at that time. I always take advantage of the $5.00 per monthly charge for HBO or Showtime.

Once-in-awhile with system, but when calling service department there is I Tech Rep right there to answer questions and help in getting system back online.

We don't get all the channels but we are charged for them. We live in a rural community not on the road system and we have to pay the maintenance people's airfare which is $168 round trip from here to Homer and back. We never get the offers of upgrading our systems either unless we accidentally hear about the offers. We pay $147 a month for 3 receivers and 100 channels.

I am presently on a contract with Dish. Two years. Can’t wait for Jan. Will go back to cable. I found this is very disrespectful in dealing with customer service. A lot of dead time and that seems like when you do talk to customer service and get more of a runaround.

I have had a long term "provider-customer" relationship with Dish. Living in rural areas, (dead cell area), means you are very attentive to what does work and what does not. Dish has done a very good job in service provided.

Since switching satellite providers, I’ve never been more satisfied. Love their user interface, sports selection and ability to record 16 programs simultaneously. We have service same as before at a 45% savings. And, no need to call for support.

I dropped their service after about ten years. Customer service is lacking and quality of programming is terrible. Went back to antenna and have better TV than with DISH. There is no long term customer loyalty.

Dish keeps increasing the rates-new subscribers receive a great package, but they will not offer these perks to long faithful subscribers. Movie channels just have junk. Will say bye when my contract ends.

They are way too expensive. I cannot speak so it very hard to communicate with them, in 2 months I am dropping them.They keep trying to sell you stuff when all you have is a problem. I have them 5 years and I sick of them.

Supposed to be HD TV but seldom is. Most of the signal that we receive is standard definition and is not the best to view with a high definition TV. If you pay and are being charged for HD TV then you should receive it all of the time or at least most of the time. But we are paying for something and not receiving it. It feels like we are being cheated.

When weather is not good system goes out. Resets at odd times, takes a long time to reset. Satellite is our only option at this time. Plus the internet service with them lacks too.

Their reliability is great, software is sensible & easy to use, the Hopper is awesome, and the Joeys work brilliantly and affordable - best TV I've had (and I'm old).

Their Dish Anywhere is not very good. Also, have had several times when I suffered signal loss due to storms, which is common with satellite systems. Also, Dish charges extra for local programming, which other providers do not. I have thought for past 10 years of switching to a different provider, but in my area the choices are limited and the others aren't any better.

I started off with Dish on the wrong foot and should've taken that as a sign to go in the opposite direction by going elsewhere for my TV service. It took them 6 months and 6 visits to get my 4K Ultra HD service finally working, all at the cost of having them come out and the cost of paying for additional HDMI cables that I was told would be required in order for me to get premium HD quality programming. Sense the scams already?

The only problem I've ever had with Dish is when I moved it took two weeks for a technician to come out and when he did show up he said that the satellite could not be installed because the apartment in front of mine was blocking the signal, without even trying or considering other options. I was furious. Called customer support and they made it right immediately.

I enjoy the service, not thrilled about the cost, wish it was more reasonable. Love prime time and Fox Sports Midwest. Almost switched to Directv recently but decided to stick it out with Dish.

Dish Net is the only service in my area that provides access to a range of French and European news and programming. Comcast is more expensive and provides a more narrow range of programming, but otherwise quite reliable.

I currently am no longer a customer. No part of my own. But due to the Ex wife. But when I was a customer I have no complaints and when I did they were fixed right away. But when I get back on my feet. I will be looking forward to being a customer again. Thanks for your service.

They charge 108.00 for channels they don't let you get rid of. Flex pack is THEIR choice of channels; not ours; and a new 2 year contract. Thank goodness we don't have pay movie channels!

weekend viewing of premium channels such as HBO, Showtime, National Geographic, Animal Planet, etc. Their remote control offers the same benefits as Comcast and Verizon at a better rate. As a senior citizen on a fixed income, I found a home in which I don't feel price gouged as I did at Comcast and Verizon who are also trying to abscond with our Net Neutrality.

Dish overall is has a good service. This is the first time I have used a satellite company. At times the signal does have issue and they do drill holes in your roof to attach the dish which I don't like.

I had Comcast cable and switched to Dish Network. They made it easy and saved me over 100 dollars. We had a storm and everyone lost cable but my satellite dish was up and running first. The snow slid off the dish while I was shoveling the walk and I was watching TV when I got back inside.

Anytime it rains we lose channels. Their lower cost package has more useless programming so that you will purchase a higher monthly priced program. Good weather & easily entertained and you’ll love the basic program package.

I like DISH. I had DISH for 5 years and I love the shows are real good. DISH is very well, they could lower the price and not have to buy a Spanish tv need more shows.

For what we are being charged each month, we should be able to get rid of the channels we don’t use or need. And the price should be adjusted. I don’t think it’s fair if you're a loyal customer you should pay more than someone who just signs up.

I have had DISH for years, but lately it goes off a lot. Perhaps the system is getting old, but it can be very annoying. It loses signal about two to three times a week.

DISH customer service is virtually non-existent. I have tried to return equipment to DISH for 4 months now. In order to return equipment, you are required to use boxes and shipping labels provided by DISH. I called every month for 4 months and was told it takes 18 to 20 business days to send the box to me. When I finally got the box, I packed the equipment and took it to a UPS dropoff location the next day. It has been over 5 days and DISH can't determine whether UPS delivered the box to its facility in El Paso, TX. So DISH is going to bill me $200 for non-return of equipment when the delay in returning the equipment was totally DISH's fault.

I messed up my tv programming with my remote, I am not very technical astute so had a problem with trying to get back on track. The lady that assisted me at Dish was very helpful and took a lot of time to tell me what I needed to do to correct the problem and answered all of my questions.

Several months ago we cut back our service to lower our monthly cost. They did the cut but then the bill went up the following month and then again up the next month as well. It took almost thirty minutes for the online chat person to figure out that - oh yeah, I guess that is wrong. Dish customer service used to be great, that is one of the reasons we have stayed with them for almost 10 years.

Dish customer service is lacking. Communication between service and customer service needs to improve. The company lacks on follow through also. I was told on 4 different occasions to expect a call from the service technician. Never received call.

I have been with DISH Network for 20 years and have been treated very good, if I need help with something they have taken care of it right away. I have been with cable companies and they raise their prices all the time. I was with Directv and they are so bad I told them if they were the only choice I had to get my programing I would put up an anntena.

The Netflix app is a bust, I have to disconnect the Joey every day to start Netflix and after watching 2-3 shows everything freezes. They are "working on the problem". Doesn' t help me any!

Overall we love Dish Network. We just dislike the times in bad weather that the signal is lost and we have lost at times a whole day. Sometimes some channels come through and others do not. The local channel CBS is the worse in that regard.

When Dish forced us to pay for local channels which we don't want or need, this is not good customer support or value. We are paying a lot of money for programming which is of no value to us. It's just too expensive!

They lied, were rude and used crass language. Promises were not kept. We canceled and they told us to get up on the roof and take down their equipment. Told them to come take it down. They sent us a box and we mailed the cable box back. The dish is still on the roof.

I don't like hidden fees and contracts. I HATE speaking to people whose English is so bad you don't even know what they are saying! I need to speak with an American.

Their customer service is exceptional because I used to have DirecTV and I would never get a live person for at least 15 or 20 minutes. And every time I call Dish Network I get a live person in just a matter of one or two minutes.

I enjoy the advances that DISH has made to their infrastructure. However there seems to be a fee for everything. Otherwise dish has a very good customer service department and they listen to the customer. Which is why I don't want to leave them.

I had DirecTV before and wasn't happy with it, switched to Dish about 7 years ago and happy ever since. They have raised the price several times but I think everyone else has to, still a good company.

Dish is a lot better than Directv. They have a lot better selection of channels. They are so much better to do business with and they have a very helpful staff in customer service.

Inconsistent technical support; one technician very good, another very unreliable. Customer service seemed more like sales pressure. Satellite reception unreliable, affected by storms.

Overall had no major problems with DISH. As with all cable and Satellite providers the service is overpriced. They offer passable customer service, but be careful when you decide to leave they will hook you with an easy re-subscription fee and bill you for it 90 days later.

We had DirecTV for 2 1/2 years. Service was horrible. We finally got to switch to Dish. We had Dish before but when we moved was unable to have them as provider. So as soon as could we switched. I can't say how great service has been. I love Dish TV. Great channels, service, and great customer service. I would gladly recommend them over all others.

They put you in contract and you are tied. The price is too high for the service and give too little not enough channel. Also, when it rains no service.

The worst possible service available. The slightest wind, a drop of wind, a bird or butterfly passing over the dish would cause a service outage. Reps were rude. Their website was also not user friendly.

Bad program selection, close caption is terrible, words appear on the screen and at times it does not disappear for at least a minute even after the scene changes. Also, at times the program I am watching will start pixelating and when I call all they tell me is to reset my receiver box. If I could get out of my contract I would but to cancel my contract would cost $480 which I cannot afford. Last thing any time you do anything (change program set up the contract renews for 24 months) so user be aware.

The service and quality are outstanding. I referred several friends and would recommend this company to anyone. They are very reasonable and I will be happy to recommend them.

Increasing costs are going to make me switch or dump satellite altogether. As technology advances now products and services will be available.

We did not like the Dish Network user interface. Channel selection was ok but the cost after the initial switch time period to them from DirecTV skyrocketed. We went back to DirecTV.

After your 2 year contract they really jump up their rates. You can count on them to raise the prices by 60%. They show promotions for new customers only.

Dish Network has too little variety and WAY too many pay-per-view (shown under a variety of names) and shopping and music (listening only) channels! There are constant reruns, duplicate channels, and an unbelievable amount of advertisement channels. Where are the shows? What are we paying for?

The service, reliability and selection of channels is good. But I do not really watch most of the channels I am offered and I wish it was more affordable. I am bound by a contract until May of this year and will check into their flex pack then which is way more affordable than what I am paying now. The package I have now is very expensive for what I get. I pay over ninety dollars a month. This does not even include any premium channels.

Good value but DirecTV worked a little simpler for me. I do not like the Dish remotes for secondary locations. Buttons are in a terrible layout.

I have had good experiences with Dish. I love how my dish does not go out unless it's really stormy. I have never had problems with it going out when it's cloudy or just a slow rain. The Customer Service also has been very good. The only problem I have is the bill keeps going up.

They could have at least a better selection of channels without paying extra for premium channels. And another thing that sucks is that we basically lose service everytime the wind blows.

I have been a Dish Network customer since 1996. The cost has gone from a meager $40 a month to a whopping $160 for pretty much the same service. My feeling is they are more concerned with getting new customers and not considering the loyalty of current customers.

Way better than DirecTV. At least can talk to live persons who I can understand. Most of the time customer service good. Never going back to DirecTV. Still wish it was cheaper.

Dish has been awesome to me. The bill is always the same every month not like Direct where it was always higher every month. I've had great service with my dish.

I had DISH Network for about 10 years. I recently switched to another cable company and it has been a complete disaster. With Dish network I was a 100% satisfied with the service and the customer service. I highly recommend it.

Price is awful for senior citizens. Need to give senior citizens on a fixed income some kind of break. Also when we have snow or rainstorm we have to go outside and clean the satellite off.

They did an update last year that was NOT an improvement. Slowed down response time with remote. After I called, they sent me new remote, helped but still was better before update.

Installation was relatively straightforward, but included too much unnecessary equipment upselling; i.e. HDMI cable, sound surround. Too many channels I don't want or watch, but Hopper is a welcomed addition.

I had Dish for 15 years. I recently canceled because of constantly increasing prices. It took me an hour to cancel because they had to tell me how stupid I was and that I would come crawling back. Then, I would be paying more. On and on. They told me how much I would miss them because of all the prime time series. Well, the series have all been ruined with PC B.S. They're infiltrating Netflix but, I have around 350,000 choices for the price I paid for one month of DISH, for the whole year. They also screwed me out of money when I returned their garbage.

I find the cost to be ridiculous, planning on shutting down my service next month. 100$ a month for 60 channels we don’t watch and 35 we do...

We've been with DISH for only 3 month at this point, but overall we're quite happy. I like it better than the cable company, before we moved, that we were with for many years. We've never had to contact DISH's customer service but I'll be contacting them to unsubscribe from the 3 months Free Premium Channel lineup so we'll see how that goes.

Dish Network has been great to work with, even when we got rid of the super slow internet with Frontier. However I would like to see a cafeteria style selection of programming, there are just some channels I don't use, but need because they come in the bundle.

I was given the wrong information to make my choice. And then was not helped by customer service to make corrections. They wanted 459.00 to cancel contract.

Disgusted everyday with Dish... They stuck me with a reconditioned box that has to shut off once a day so it can be updated. It always seem to happen when you least want it to, like right at a time you don't want to break the flow of the moment. I've called Dish so many times and never once got to talk with anyone who would be of help. Been with Dish 17 years ($106.00 month). Suppose I could/should change to DirecTV but I hear complaints about them too. I'm 76 yrs old and trying to adjust to the declining values in our once great country... no one seems to care anymore. P.S. Now the remote is acting up, I know they'll have a 50.00 charge for that too!

When Dish was having pricing battles with FOX News and discontinued carrying that channel, they were not very concerned about reducing costs to customers or listening to complaints. Only when I told them to discontinue my service did they offer a price reduction and it was for a limited time and coupled with the provision that I sign a new 2-year contract. Obviously, they did not need my business.

DISH Network's offerings of cable boxes are not supportive of general use and monthly charges are skyrocketing. No value for the dollar.

Fewer first-rated channels a senior wish to watch and the monthly premium continue to increase without them adding new stations. I will be dropping them so.

We have had DISH for 11 years and are very satisfied with all services and have used many of them and will continue to do so. I have two adult with special needs with me and the heartland package is loved in our house and so is National Geo and Animal Planet and my favorite is house and garden.

Dish Network gives you a real good rate when you first sign up, but then your bill goes up an unbelievable amount. If you drop down to a lesser package than you have hardly any good channels. Also the dish goes out even if the weather isn't that bad.

DISH has dependable service and informed customer service if you win the CSR lottery - otherwise it is a tedious script driven process. Good channel selection in the higher priced brackets but on-demand is downloaded by Internet and with a slow ISP, the on-demand movies are jerky and chopped up by frozen video screens. Generally there are no surprises and overall this is a pretty good choice.

They readjust the channels so you have to buy the next higher priced "package" just to regain those that were taken away. They show the same programs over and over. Very little they say they can do about any of it.

Dish is very professional when coming to the home and even cover their shoes which I appreciated very much. Service is good most usually, but when it snows you do have to go outside and sweep off the dish. Channels are not bad, but they could include a few more in the lowest package. Customer service is good to work with. The bill is the same each month with no surprise charges like some other providers.

The signal is good unless it storms, that's common with any satellite service. I think it's more expensive than it's worth but I have no cable options. Customer service is poor, when you call with a problem, you get a non English speaking individual that you can't understand.

I have had DISH since April 1998. At that time I bought the 'Everything Pac'. In 2006 the cost was $90 per mo; the same plan now costs me $203. Services that used to be free now cost extra. Local channels now cost $10 per mo., HD channels cost $10, and a 'service contract' has been added to what used to be free for their own equipment now costs between $8 and $9 per mo. (and that is for a "reduced fee" for any repairs) Heaven only knows what my share of the costs might be. I have told myself if my monthly costs ever exceeded $200 I was switching services but now that it has happened I don't know what to do. I don't want to switch to DirecTV because they are worse. My daughter and her husband had DirecTV for over 10 years and their costs and service got so bad that they switched to Dish Network and although they are satisfied now should something happen where they separate from DISH where will they go?

Subscription rates go up steadily. Latest increase blamed on CBS. When each of these companies can make you a deal for two years and then double the price - what do you think?

Once you get a box from them you're stuck with it for 2 years. It be nice if they were a little more lenient on that policy and their customer service agents are not very polite.

They do lock you into a 2 Year contract so at this time all is well. However, I’m really close to that 2 year mark, so I’m curious to see how much of a raise they may raise my bill after my contract is up.

I had Dish years ago, not a problem. Recently I switched from Xfinity to go to Dish, worse move I ever made, asked if they can kindly drop the early termination -they wouldn't do. TV is interrupted at 1 am, constantly freezing up and having to reboot the system, channels just go silent. Ridiculous. I'm paying more than I was with Xfinity package, the girl that signed me, lied about getting wifi through Xfinity, told me it would be 39.99. I said I am a customer still, will it be 39.99, oh it should be. Hell no, I'm having to pay 79.99, total of 124.00 then a Dish bill of 147.00. Paying 50 a month higher for less channels.

I have been a loyal Dish customer for many years now. I am a sports fan and enjoy the many games that one could view on Dish Network. I subscribe to the America's Top 250 package. Up until recently I could pretty much watch about 90% of the professional sports on at any given moment. I don't know what has changed within the last week but now over 50% of the games are "unavailable." Most annoying is that nearly all of the NBA playoffs are unavailable. Can't be because of where I live because we don't even have a pro basketball, football, or baseball team in my state. I am SERIOUSLY considering switching to DirecTV.

Anyone considering DISH for TV service. Their Sales talk and technical support are in two totally different worlds. My 14-year-old receiver stopped working on 04/23/2018. I call DISH technical support. I spent 39 minutes on the phone, about 30 of it being on hold. While waiting on hold, they played multiple recordings. One of which stated I was eligible for a free upgrade to the Hopper. A technician gets on the line and tells me I need to upgrade because my equipment is obsolete. The upgrade will cost $150.00. I tell him of the recording I just heard and remind him I have also paid $5.00 per month on my bill for EQUIPMENT MAINTENANCE. Over a 14-year period is about $840.00.

A little over a week ago I contact DISH Network with regard to faulty/failing equipment and the size of my bill. The consumer service person was very nice, he said my equipment would be changed and he could give me a much better rate for 2 years. I agreed to it and signed electronically. I then called Century Link (this who I pay Dish through as well as cable and phone). While discussing how I could lower my bill for computer and internet I explained the deal I had got through DISH. The representative told me she could do way better if I would be willing to use a different provider. I told her I had already signed up but she said it wasn't an issue as long as I called right back to cancel. She was able to get me all 3 services for about half of what they had been. Immediately upon the conclusion of the call I called DISH back and told them I didn't want to proceed with the plan at this time. They cancelled the installation of new equipment and I thought all was good.

I have had nothing but issues with this company. I have called them numerous times due to different people telling me different things over and over again. I was stressed by this for days and my cardiologist called me and said they needed to see me due to my Pacemaker sending in bad reports for the days I was talking to these people. I would not recommend them to anyone.

We enquired about DISH in Feb of this year, online via chat. I was given a quote of 112.00 including our TVs and movie channels. This was suppose to be for 2 years. DISH requires a way to charge your account monthly. I complied. The technician installed DISH but it did not work properly so after calling DISH to schedule a tech coming out. In the mean time, we got our bill from DISH for $184.00. So I called DISH explaining our situation that we are not satisfied with our service with DISH and want a way to return their equipment. The customer service rep said we are not fulfilling our contract and they will be taking over 400.0O out of our bank account. I said, "Hold on and let me talk to my husband". I went in my bank and cancelled that card! They cannot get our money! They are thieves!

DISH told us we would get the NHL playoffs and we did not as they are blacked out in Las Vegas (Knights games). When we complained, they said we could purchase additional service for the LV Knights playoff games. We purchased it and could not get the games. They are still blacked out. DISH lied to us twice. They said we would have to pay $350 to cancel all of DISH. We told them we would think about it. When we hung up, our service went out completely. DISH is a fraud and service is ALWAYS intermittent. It goes out every night for 10 minutes or so. By the time we can call, the service comes back. So we never successfully get them to do their jobs.

I switched from DirecTV to DISH last fall (2017). At that Time I purchased the CenturyLink modem as long term. It is less costly. I have been charged a rental fee for the modem ever since I signed up and when I called the DISH I spoke with several people for over an hour and ended up getting charged for another modem AND having some sort of line insurance for 2 years added on at a price of $100. So for this company has robbed me of $200 plus rental fees since September of 2017. The customer service people all say they want to help but so far I have been unable to get one with enough common sense to understand what happened. I strongly recommend you have nothing to do with DISH TV and especially do not use them if CenturyLink is involved. CENTURYLINK AND DISH TV IS A PARING OF BUSINESS MADE IN HADES!!!

I have been a customer of DISH for over 17 years. I am finally fed up. The automated scheduling of phone call-back for support seems great, but doesn't work. After scheduling a call-back in 15 minutes, I actually had to call back an hour later due to no call AND wait another 14 minutes. Then, I spoke with a rude supervisor 'Mick' (ID **). He did not care that I stated that I wanted to cancel my account and did not apologize for the failures of the initial rep to answer questions about my account nor the service received.

Since day one we had issues with The Joeys cutting off and had many service tech coming and never solving a damn thing. We decided to cut the services and they offer us the same services we had for $50 a month for 12 month under contract and if we cancel we would have to pay $10 a month for the remaining of the contract, which we are fine with. After a while we decided to cut off the contract (we have been in services between WA and CA for about 15 years) so they charge us 11 x $10 then put our monthly fee to regular price and charge us $15 per box to return the equipment for a total bill of $180. The service suck and they really don't care about you if you decide to leave, After giving them my money for 15 years I can only say that I will never be a DISH Network customer for the rest of my life and after this experience I would gladly pay more somewhere else before I would ever get back to them.

I've been with Dish Network for about 2 months now and I'm not impressed with the quality of service. The Hi Def is not hi def quality, the picture is choppy and has cut out especially when watching Netflix. The movies stop after loading and I have to restart, it buffers then I have to restart the movie. Spectrum was a little expensive, but the quality was so much better!

After being with them about 1 month, I received a letter today that was extremely confusing. First of all I was not even aware I had been signed up with them for a month. It then goes on to say that because of a report "from one or more consumer reporting agencies" that "you did not qualify for our best offer due to one or more of the following reasons." It then gives 4 lines of possible reasons referring to NCTUE, whatever that is.

I discontinued my Dish service on 3/11/18. I received a e-mail stating I would receive boxes for shipping back equipment. These boxes were never received. Then on 4/09 I received an email stating my account would be charged for the equipment because they never went back. When I called today 4/10/18 they said it was my job to call if boxes were not received. I told rude associate that it wasn't my job to secure this equipment and they should have followed up. I asked for a receipt for shipment of boxes to me she said she couldn't do that. So I stated because someone at your company didn't follow up I get charged. Please do yourself a favor and never hook up with this company. They don't care about ruining your credit and just make false charges. Tell all people you know not to buy this product. Once they have your information they got you. Even if it's not your fault.

After 18 years as a customer, I couldn't stand DISH anymore! My television went blank, and after calling and waiting forever for technical support, they refused to send a tech out or even to send me a replacement HDMI cord, which is what the problem was. They wanted to charge me for the cord because it was "part of your television, so it is your expense." I pointed out they had installed both the receiver and the cord at the same time, and my TV did not need the HDMI cable, and all Dish equipment is the property of Dish and needs to be maintained by Dish. The guy refused to do anything for me. I called back the next day and got someone who said they would send the HDMI cable right out at no charge. They never did. I ended up with no service from Dish, they wouldn't fix the problem, they wouldn't send the replacement equipment, but they still sent me bills! That is the best way I know to get rid of a long-term customer.

I suspended my DISH service for six months at the suggestion of a customer service rep. They didn't tell me that after six months my account would be re-activated and I would start receiving charges, even if I didn't request it. That's what I get for being a 10 year loyal customer with direct bill pay. When I discovered they were charging me for the service I called them and requested a full refund, or credit if I reinstated my service that day. A nice girl put me on hold several times to try and get a resolution for me from her supervisor. No deal. They would only agree to refund $40 out of $260 they withdrew from my checking account. I never got the refund and how can I dispute that? I stopped service and I no longer have an account number. I'm done with corporate media thugs.

There was a false account created under my information. When I called DISH they offered very little assistance and they stated that they don't even require ID to open an account. Poor business practices!!!

I have been a Dish customer for over 3 years and never ever late with payments. I must have inadvertently renewed my subscription when I went on to take off services to lower the costs and took off the local channels, which they charge $10 to have, not including fees and taxes and in doing so I inadvertently renewed and didn't mean to but we wanted to cancel the service because we just don't watch TV much anymore & on limited income.

I received a marketing call at 7:06 am. When I asked to be removed from their call list, they hung up on me with no response. I called Dish's customer service line 6 times to confirm removal from the call list. The CSR who answered 3 of my calls was the one who spam called me. Each time I asked to file a complaint or speak with a manager, they immediately transferred me back into their phone menu loop. I have yet to speak with someone who can help me and am writing this review while still on hold.

My suggestion is that for any complaints you have you should contact: the Federal Trade Commission, the Federal Communication Commission and your State Attorney General. Up until today we had TV Japan, without notice they changed the service to a crappy Japanese Channel that programming dates back to the 1970 and 1980's. We are being charged for TV Japan for $24.99 per month therefore we are now being charged for a service we did not order.

I had DISH service for over 10 years and was reasonable happy except for the ever increasing price and outages in storms. I was moving to a new area and there were other options for me so I decided to cancel the service. I went through what I thought was the cancellation process, confirmed that they did not want the old equipment back, and then was transferred to another service representative for final processing. He kept trying to push transferring the service to my new address and then he wanted to put the account on hold for a $5 a month fee. I told him I didn't need the service anymore and didn't want to pay $5 a month for something I didn't need, but he kept pushing and I must have given in to the hold with the understanding that I would be contacted to see if I had changed my mind about hooking up service at my new address.

I have been with DISH for 7 years and everything fine till I call to cancel. They informed me that I was in contract and could not cancel. I told them it should not be. I never agree to it. The one I talk to told me I could agree without knowing. That wrong if that what happen. I think that is bad business. Can some please help with this?

I moved and do not get the free move. They told me if I want to have my Dish installed at my new location it will be 100.000. They also told me I called customer service too much so my account has a mark against it and I won't qualify for any offers and moreover I shouldn't even call Dish because no one will help me. I only called a couple times to verify things about my move. Dish: pull down your Property Brothers' commercial. It's all a lie!!!

We had DISH for 5 years, after the initial two years they kept raising the price up and gouging us. You have to call in and beg for a better price and accept less in programming than what you had from the very beginning to keep a reasonable price. We decided to cancel 03/29/18 with 24 hours left that we prepaid for. They charge you $15.00 to return their old outdated boxes. We call it a cancellation fee. To put the frosting on the cake they turned off our DISH tv signal only 5 3/4 hours into the last day, keep in mind we had Prepaid for the entire day up until 11:59 PM.

I was Dish Network customer since 2004 but every six month I have to call customer service to reduce my bill, every other six months they said promotion ends now your bill is 50 % more. Finally I close account today. Nowadays Sling, Netflix, YouTube are best option to watch TV episodes.

I've been with Dish for many years, that is until today. Every month for the last 5-6 months I noticed my bill was different. Some months it was higher by $5, some month by $10, and some months it was higher by $15. So I began contacting the customer service group to get answers and to get it resolved. Each month they would tell me that it was all taken care of and it won't happen again. That is until the next month's bill arrived. It's a shell game with Dish. They tell you that some credits have come off and that some have been added. It's their way of controlling your account fees and increasing your bill. Although their technical support group that deals with the internet and other technical areas was good, the television side is very unethical.

After personal research I found my monthly bill ridiculous. Dish, after a few denials, lowered my monthly bill substantially. It seems my suggestions in the Dish survey got some attention. I will have to negotiate further, at a later date (costs fluctuate daily), but have no plans to discontinue service for a while. Keep your wits about you, when calling (do not "chat" or use the app), and remember negotiating takes time. Be courteous. Most customer service reps are underpaid without decision-making power. Nothing is gained by your anger/frustration. Wait until you are calm(er) before contact. If you get no satisfaction initially. Call again. The easiest answer is "no." Work beyond this reality. There IS a person who can help you; it just might take time finding some. "Ryan" and "Amber," Dish survey reps, assisted immeasurably keeping my budget intact. Good luck!

I just had an unbelievable day with people at DISH Network. Absolutely the worst experience of my 64 years on this planet. I have been a customer for many years and I am considered a 5 star customer. I put my program on pause while I sold my house and bought another. When I went to set up the new house I called and talked to a rep about the service I needed including Internet. He was a hard sell and I didn't trust him so I called back and got another person who told me the last person was wrong on what Internet I could get and told me I could get a certain one only. Well different info from 2 different people so I decided to call a third. I was then told I could not get any internet at all. I knew that was wrong so I talked to a supervisor who said the person was wrong but I could only get satellitte internet.

I signed a 2 yr contract with DISH. Dish installed a Hopper (main) receiver and 1 Joey (slave) receiver along with the satellite dish. This was a new learning experience on how their programming worked, it took a little time to master. Once we started to use some of the options such as downloading shows, movies, etc. and how to record shows/movies, this is when all the trouble started. Dish advertised 'Watch Shows/Movies ON DEMAND', immediately I thought, didn't know it may take up to 15 minutes (depending on the program) to download, a little false advertising in my opinion.

My 94 year old mother-in-law had to be moved to an assisted living facility that already uses Spectrum. I called DISH and was told that they couldn't stop the service until I completed the following: Send a letter containing account number, account name, point of contact, desired disconnection date, an address where they should send a box to return their equipment and a letter from the facility explaining why she couldn't continue to use DISH. I asked the representative, "Are customers not allowed to cancel DISH for whatever their reasons without these requirements?", she replied, "We are required to do this and to prove you spoke to me here is your confirmation number 1212570307." I requested the service be cut off June 19, 2017.

I have been have problems with my Dish equipment. The dvr would not record. I couldn't watch anything on demand because something was wrong with the box. Also prices would change without a notification. I called Dish to see when my contract was up. They told me I was no longer under a contract. So I switched services. After I switched I called Dish to disconnect service. They told me I had an ETF because of my contract. After I told the rep I called a week earlier about my contract, he told me that the system was pulling up all of my information. Because I was provided the incorrect information I had to call my new provider and cancel service with them, because it was after 24hrs, I had to pay an ETF with my new provider. I wouldn't had the issue if the rep would have taken the time to pull up all of my information.

They tell you are being charged one thing (on phone), and actually do another. Been overcharging me for a long time. One month charged me about $200.00. This month already paid $85.00 (supposed to be $84.09 a month for 2 years). Claim I owe another $50.00. Never missed a payment, rarely if ever late. Long time customer, but I may end up leaving them soon. Tired of it.

Don’t get DISH SERVICE!! The quality of television is very low, the video will come back pixelated and skip forward when freezes. You CANNOT record more than 5 shows at once, you are obligated to watch one while others record “PrimeTime Anytime” which NOBODY watches. If the receiver is slow it WILL shut down on you and start from when it finally restarts and powers on. You cannot rewind at that time. Even on recorded shows the screen will black out and not come back until you reset the receiver AGAIN. I have very unhappily stuck with this cable company with promises that things would get better but rather I am charged for every question I ask. I am very obligated to turn this off and be on Netflix & Hulu.

We have 3 Dish accounts. 1 is 11 years old, the one for my 92 year old mother who has around the clock sitters is 9 1/2 years old and both are bundles with a phone company. The other is a single TV, single box at a rental property, not a bundle, different town service address. The oldest acct has a Hopper and 5 TVs. My Mom's acct originally had 2 TVs but a few months after opening it had 1 TV was turned off and I was assured it could be turned on with a simple call at any time.

Sometimes will appear a "no refundable" charge when you check. They add PPV events in your acct and even calling and fighting and having all the proof that you didn’t buy. They will tell you that was a home purchase and they can’t do nothing. I'm the 3rd person in my knowledge that complaint about. I would suggest not to try DISH Network!!!

We called to inquire on the cost of service packages. I wrote down who I was speaking to, the time of my call and all other information pertaining to the package that we were interested in. I knew that the call was being recorded. The salesman stated the monthly price with taxes as well as a free $200.00 gift card that was supposed to arrive about 2 weeks after installation. He also provided me the number to call regarding the gift card along with the new account number. The installer also stated that the $200.00 gift card would arrive in about two weeks.

I had to call to disconnect the service for an older gentleman that I take care of, and they gave me the third degree. I asked if they wanted me to fax copies of my guardian papers. They said NO. Then I gave last four of soc. And got on our way finally. Only for them to tell me that he had earned $180 in credit and did I want to transfer that to someone else. I said NO I would like them to send me a check. Then the woman on the phone got nasty. “You don’t get it, that’s not how it works.” I told her, "You just told me that we had $180 in credit, then why can’t I just have a check mailed to the house?" I asked for a supervisor. Put on hold forever. He comes on and was a fast talker. The same spiel, "You don’t understand, this credit is only available to people who stay with Dish." I told him, "You knew right off the bat that I was calling to cancel... then why did you offer it to me if I couldn’t have it?"

I should've read the reviews first before signing up with them. I got a call from their salesperson who gave me one price and on the first bill you get a different price. I cancelled the service under 72 hours and was charged $400.00 for canceling. Base on the reviews and my own personal experience, this company does not really care about their customers. Run if you see them coming and hold on to your wallet.