DISH Network Reviews

You expect to get better than usual service on a brand new account, especially when it's within the 30 day free trial / return period, but that is simply not the case with Dish. Our remote stopped working and we found out about it Fri after work, called and went through mile of troubleshooting to no effect when the guy says "we will send out a new one." We thought on a new account they would send out an installer with new remote but not the case. Talked to supervisor and got the same story. Next day I happened to find out on my own that a mydish app existed that could serve as a remote. Why did they not mention that? Called an account representative today and they did not offer one penny for our trouble. An apology followed by "we did nothing wrong" equals nothing!

Dish Network has never contacted me or sent me a bill but they have filed for collections against me. I have asked for proof several times and have yet received any information. After being harassed for the past few months by them despite not having service I can assure them that I will never have them as my provider. I can imagine how they treat their customers. If this is how they treat a competitor's customer, you think they would be trying to get me to switch if anything.

I started with Dish in May of 2016. Internet service was great. A little slow but worked fine. TV has always been spotty. I had multiple times where I had to call Dish so they could troubleshoot over the phone. They fixed my issues but at what cost (time) that I don't feel necessary to be taken from (3) times to fix their problems. Then my TV went completely out and I had a tough time getting them out to see me. When asked if I get a prorate for when my service is down, they said NO. Tried to cancel my account and it was upwards of $700 so I stay with them and continue to get shoddy service. Thank DISH! Hope this helps with anyone considering doing business with these guys.

When my husband and I had agreed to sign with Dish, we were told a locked in price for 2 years and NO CONTRACT. We had decided to switch services and before we did we contacted Dish to make sure again that we were not in a contract before we cancelled and again the rep said we were not in a contract. We are being charged 360 dollars for a early termination fee because we are apparently in a contract that we were told we were NOT! The Loyalty Dept rep # ** sent us a contract via email with "signatures" forged and copied and pasted to each signature line that is not my husband's signature. He did NOT sign any contract upon install and never digitally signed an iPad or piece of paper(s) and knowingly would of NEVER signed if we were getting into a contract! The loyalty dept refuses to not charge us and transferred us to "voice mail". Never again will I ever do business with DISH!

I don't like dish network, been a customer since 7/16 and I keep having problems with this. I kept losing signal to the point I couldn't watch anything because it kept restarting and even when I record couldn't see nothing. I got at least 5 techs come to the house but still the same - wouldn't recommend this to anybody else.

I have been a DISH customer for over 7 years. The service that they offered continued to get worse over the years. There were service interruptions for hours at a time, even when weather couldn't have been a factor. The past couple months that I was a DISH customer were horrid. They charged me an install for moving (even though you are supposed to have one free install a year). Then, right after they installed my service, everything stopped working. They tried to help me troubleshoot the issues over the phone. They came to the conclusion that my DISH dvr hard drive was corrupted. I asked why that would happen, and they said it's because I had some shows saved for too long. I've never heard of such a thing. So, I lost all my recordings, and scheduled recordings. They said that they would send me a new dvr box. They said they sent it with overnight delivery. I didn't receive my dvr that week.

I have been with DISH since 2013. I signed up for the $79.99 bundle. After the special was over they removed a couple of channels I liked. I ended up paying an extra $20 to have those channels. During the 2015 NBA playoffs TNT was blocked so we were unable to see the NBA playoff games. I paid an extra $50 to receive the service. I was charged in July for that service. On my Sept. bill I saw where DISH charged me $50 for a NBA League pass. I called and told them I didn't sign up for the NBA league pass and could they remove it. They didn't.

Dish Network keeps raising their prices and I continue to question whether moving to DirecTV is a good thing. Looking at my channels... I am trying to figure out if, in my 250 package, whether I watch the channels on my list or whether new channels have been added. Pathetically, there are NO descriptions of the channels, only names. Dish has admitted THEY DON'T HAVE A DESCRIPTION LIST. They suggested I try looking somewhere on the internet as it may be there. I guess I am supposed to step through all 250 channels and try to figure out their content. That should take about 2 days. Great service, Dish.

I have been a faithful customer for nearly 5 years: always paid my bills, not always on time but ALWAYS. Called at the end of October about my bill since I was never emailed, mailed or sent one across my screen; I always called at the end of the month to set up payment arrangements since I was one month behind on payments. However, I always catched up income tax season. Once I spoke with the customer service agent she assured me that I did not have a bill due for the month. I asked her again and again, and she kept telling me not to worry about the bill, Dish hadn't charged me. I believed her and did not pay the bill, thinking that maybe it was a promo since I had been overbilled lately and had called about it previously.

We were good customers for 2 years but when we tried to cancel after price went up, we were treated rudely and the rep immediately turned off our signal. I tried to explain we already paid our bill and she told me to call Windstream. She would not give me a confirmation # and hung up on me after I waited on hold for 15 minutes. We had our Internet bundled with Dish -don't do it! When I called Windstream, they told me I should get a credit on our next bill but if not, we have to call Dish again... Don't get Dish! If you have any issues, they do not reimburse you for the time you were without TV and their customer service is the worst I've ever dealt with.

I was looking at the reviews Dish network has and they are bad. There is one that is what I'm experiencing. I got my text that my next payment is 167.99 and I have a contract for 3 years of 99.99 a month and last week I called that there was a charge of 107.00 and they told me the $7 was insurance I have to pay. Ok that's fine but now today I got a text telling my next bill 59.99 more because someone in my home order a fight on Friday nov 18 at 6:00 pm time and date. We were not home. No one was home and I have proof from my employer and the rest of my family were working too.

Unbelievably Dish Network is worse than AT&T/DirecTV. I had DirecTV installed 3 years ago after AT&T kept raising the price. Everything was great with them until they were purchased by AT&T about a year ago. AT&T has horrible customer service, bad rates, and bad systems. So the price kept going up and the customer service deteriorated to a point that I could no longer tolerate.

Most people write reviews because they dislike a company and I am one of them but I decided that I am going to write about a company that has given me great service for 5 years. I rarely lose my TV service and it is generally due to a bad storm. Several years ago, after my divorce, I called in the middle of my contract and asked to reduce my services due to financial reasons. Dish was great about it and when I said that other companies were saying "no" or telling me that changing my plan will increase my rate, dish said "we like to keep our customers". I thanked them and I always recommend them to people when they state they are looking for TV service.

I attempted to sign up for Satellite television programming with Dish Network. I specifically requested to have Montana stations not Spokane stations. TVC has applied and been granted a petition for the Eureka, Tobacco Valley area to be excluded from the Spokane DMA and included in the Missoula DMA. MB Docket No. 15-152. CSR 8911-A. This petition was granted on Aug 16 2016. Dish refused to allow me to have local programming from the Missoula DMA. I would like this addressed since our local cable programming is phasing out over the next year and satellite coverage will be the only option for local news and programming. Over the air antenna coverage is spotty at best and non-existent at my address which is **.

After I went through the cancellation of my services, with unusual tactics/persuasion by the Dish agent to keep the service, they still auto charged my credit card for the following month. I called twice to get the refund and was assured I will be getting the money back. No such luck even til now. I chatted on-line and the agent told me that there was no refund on the file. Yet he promised me to issue one. Hoping for the best and that I don't have to dispute the charge. Also, I hope that they send me the return box in-time and not charge me $300 for the equipment. I am so happy that I am cancelling this service!

I called to cancel my account that I've held for over 12 years. The lady tried to convince me with a special offer and I denied. She continued to persuade me and I politely responded I would like to close the account. She went further and I stated she was going way over and requested I would like to stop the conversation and to move ahead with closing. After listening to me, she continued to persuade. I finally raised my voice and asked her to STOP. My experience with DISH cancellation customer service was disgusting, dealing with people who have no ethical values - DISASTROUS.

I had inquired about Dish to find out about the service. I was told they could get a signal regardless, of what may block a signal. This is untrue. I went on and decided to get Dish. Since, I had an appointment scheduled at 8-12AM. 12PM came and went no call of what was taking so long for the appointment. They would be out at 2-4, since, this was not my scheduled time for installation service. 4PM, came no show of technician. Received a remote phone call stating they would be out in 20 minutes. No show. Dish showed up at my residents at 6PM. This should have been a red flag of how they operate. After, their technician installed the dish. Okay picture. When technician left my home. The picture froze up, came back on, froze up. Then went completely black. My tv was completely black for 3 1/2 days. I called unable to reach anyone who would listen to my complaint about my tv going out.

3 times since signing up for DISH, we have had less than 1/2 inch of snow. All 3 times we have lost our signal. I've contacted DISH and they tell me I either have to wait for the snow to melt or climb up and remove any snow on the dish!!! This is Michigan, we get lots of snow in the winter. I'm 69 years old and disabled and am supposed to climb on my roof to clean off their dish? We were with DirecTV for 20 years and the only time we ever lost signal was during a severe thunderstorm. If their service doesn't work in snowy areas, they shouldn't be able to sell it. I told them I want to cancel and they tell me if I do, I have to pay the remainder of a 2 year contract. Totally unacceptable!!!

I was with Dish for 17 years. They contacted me and said that they saw issues with my system. They then said they would send a technician to upgrade my receivers because they were over 10 years old. I agreed. The technician found the wiring on the outside of the house old and crumbling and they upgraded the receivers that kept shutting down. Well 9 months later I sold my house to move into a senior complex. The complex offered their own cable. The customer service person I called to shut off service said I would need to transfer the service to my new location, or find a friend that would take over, or pay a $300.00 fee. This is blackmail. Today I received a call from a collection agency. Really a customer for 17 years that was never late on a payment. I have proof I returned all of their receivers. They can collect after I leave this earth!!!

I recently looked at my grandpa's account who is 90 years old and a WWII vet and realized that Dish was still taking payments out of his bank account that was cancelled over 2 years ago. They said I put it on hold then it reactivated. I told them he moved 2 years ago. How can they keep taking it out and say I forgot to cancel or they didn't get the equipment I returned. They owe us over a year's worth of payments. If I don't get somewhere today I'm taking them to court. They told me I should have checked my email. They quit mailing me statements.

I became a DISH customer in September because I wanted to get away from the $221.00 a month I was paying at Cox. This is my third bill and each one has been different. But I was shocked when I saw a one time charge of $4.99 for Purge and $59.99 for UFC 205. I didn't purchase these and don't even know how to do so and wouldn't have because my third bill is $217.00!!! I called because I wanted to know how I would even purchase anything because if I did so accidentally, I don't ever want that to happen. I did online chat and spoke to a real person. Neither one was able to answer my question. The second one wanted to put on parental control - we have no children here!!! I am very angry and because they have my credit card on file, my phone number, account number, etc., how do I know this will never happen again?

Bad system and lied 2 years of agreement. The first 6 weeks with Dish the system shut down more than 20 times. We receive people from the contractor and finally after 6 week with terrible service (no credit). 11 month later they email that they going to increase the monthly payment 102%. To keep the amount that I pay they reduce the package 40%. I canceled the service and cost me $250.00. They big lied company.

Recently signed up for Dish and the "features" that they touted don't exist. After weeks of frustration, finally got someone on the "Chat" line who was as perplexed as I was (for almost an hour) as she tried to solve my problem. Finally said they have had trouble with this main feature and it may take MONTHS to fix it. Avoid Dish!

I have been a Dish customer over 10 years and all was well until recently. I was on auto pay and when the debit card I used expired, they emailed me to update the card info which I did. They also stated that the info might not post before the due date and I would have to make a manual payment. I did that and the next day, they also took out the auto pay. I informed them of the duplicate and they reversed it.

After 10 years as a loyal customer I called 3 weeks ago to inquire about my bill. When they gave me a poor explanation for my increased rate which was now $150/month, I asked if I was currently under any contracts. I was told NO. Throughout this 10-minute conversation, she offered to lower my bill by $40 for some promotion. So, I asked again, "This will not put me under a contract?" She said NO. Yesterday I switched to DirecTV. I called today to cancel. I was then told, "you have a contract for an upgrade you did last year and we are going to charge you $260 early termination fee."

I received an offer from Dish Network for a $49.99 package that seemed way too good to be true so I called and they confirmed that this was indeed the package price PLUS the advertisement offered a $100 Visa gift card after signing up. I have had repeated calls with Dish Network about this. My service went immediately to $69.99 per month and I never received the card. After calling several times and speaking with Dish representatives I have learned that they farm out most of the work and promotional deals. After speaking with again today they gave me a number of a company in Houston, TX. I am in MD.

Account started without my consent. Contract was signed then changed few months later. Falsify documentation with wrong name on customers account. Did not get a copy of my contract signed with company. Dish did not cut the movie channels that was promised only for 3 months. After the 3 months they automatically added to my bill and account. THE PRESIDENT is bad with customer service, talking over customers and gets loud over the phone. I WILL NOT RECOMMEND TO ANYBODY IN THE WORLD. I am very dissatisfied with this company and the services and if I could would give this company NO STARS.

Sling tv offers through the computer a better way to watch tv. I'm all for it. However. Extremely dissatisfied. There is no customer service. None. One is given the runaround communicating through emails. The app is unattainable. They charge for the service. Even though I contacted them through numerous emails to remove it. Unable to get anyone human.

Folks be very careful when you give your credit card number to Dish. They believe that they can charge you whatever they want as long as they have your number. I was on a service hold from March 2016 onwards as I was travelling quite a bit. Dish charged me for all these months I was on pause and when I asked that they credit me back for the months they charged me (and I did not have service during this time). The most unpleasant, rude lady comes on the phone and tells me "You are getting nothing". Never had any agent speak so rudely to a customer. It makes me mad! A company that STEALS 200+ dollars from a customer and has the gall to yell at their customer!!! They should get taken to court for their malpractices.

After being a loyal customer of Dish since 2005 I was treated like they could care less if I was a customer or not. I moved to a new house and contacted Dish first thing to hook up my service. I left the service at my old house on for a month so people who were still living there could have TV. When I called to cancel my service at my old house, they charged me $300 for early termination - even though I have Dish at my new house. That is what you get for being a loyal customer of Dish Network!

6 year Dish customer. Equipment never upgraded. Paid protection plan $8.00 per month never used. Equipment is failing. Dish won't provide new equipment without a 2 year commitment even though I have now paid 600 dollars in protection plan fees. And been a 6 year customer. I told them I wouldn't commit to a company who won't commit to me. They are horrible.

We were promised a $100 Amazon gift card upon signing up. After 3 months and 2 phones calls NOW they need a "number" to go along with this card. Marcie who works for the President was extremely RUDE and I hope she gets fired. Dish is worthless. As I see from your reviews, the world thinks the same!!! You guys suck.

Recently ordered satellite TV for my ailing father-in-law. At the time I raised the concern about him surviving long enough to complete the two year agreement. The answer was "No problem, just contact customer service." My father-in-law passed away 3 months later and guess what? Customer service would only allow me to pay the early termination fee of $420. My DirecTV contract was finishing up at my home and Dish TV agreed match the cost of my DirecTV but for only 2 versus 3 digital signals. But when they showed up the hardware (which was 7-10 years out dated) would not support two digital output so the second TV was standard definition and the remote had to be able to communicate with the first TV location.

I am having the same problem as F from Baytown, TX, on October 25, 2016. In July, we had a Joey that we weren't using so we cancelled service on it but kept our receiver and regular service. A couple of weeks ago we had another box mailed to us and when I informed them that we had already sent it back, they told me to disregard it, it was sent in error. Now, they have added over $250 to our bill and are telling us we need the tracking number. I don't have it anymore. They told me to call the shipping company because they would have it. They didn't keep track of my address because I dropped it off at the shipping store.

My system was upgraded without a request from me. It seems like it is more of a downgrade than upgrade. System keeps on hanging up. Due to the frequency of hang ups I have become an expert trouble shooter. Complained several times. They do send technicians home which is one day wasted off my work. Real problem is with the system. It is designed so that the consumer must troubleshoot. I get sick when I see that stupid kangaroo picture on my screen. Sometimes I have to climb the steps several times to hard reset the hopper.

I subscribed to a bundle with Windstream, and had what I thought was good service during my over 2 years, and back on 07-15-16 called in to Windstream to end "all services" via their touch tone options for I was moving and would no longer require their services. I began calling into them (Windstream) on 08-01-2016 to verify on phone discontinued services, without success. We mailed our first letter in August and a second in September to both Windstream and Dish that clearly identifies that their services would no longer be required, and to close our account for all services. We received an email from Dish saying that they have unbundled their services from Windstream. Dish does not close the account but Windstream does.

I get 50 MB anytime and should be getting about 10 Mbps download speed. I have been experiencing multiple issues with my Dishnet service as far as speed is concerned. My average download speed hovers around 3 Mbps. Every time I call we go through the same procedure and it seems to sort of get fixed so it's marginally better momentarily. Twice they've sent a technician to my house and both times they left scratching their heads. I finally, after being frustrated, called to try and cancel the service because of how terrible the speed has been, and they were going to charge me $380 to cancel. However, if I stayed with them they would give me a $39 credit on my bill. Thanks, but the $80 a month I give you for terrible internet isn't going to be made all better by a $39 credit.

This is my story. I signed up to Dish, from the get go they took money. For this, that and the other EVEN BEFORE install!! Then Dish installer comes over. He was polite, nice and on time. But the job he did made my jaw drop!! He ran a cable wire across my floor to where someone could have tripped on it. Then the cable coming into my apartment I could not close and lock my balcony door. They said they would send another installer over to see if there was another way that they could install. UMMM NO THANKS!! So today almost a year later I am still paying on something I have never used!! I disconnected everything because it was unsafe.

I called Dish network customer service to discuss a particular channel that was no longer on my package. During the call I discussed either finding a package with the channel I wanted at a decent price or possibly disconnecting my services. As the representative started to discuss another package, I lost signal. When I called back I was informed my services were canceled and I could reconnect at a higher monthly price! I am never late on my bill and after almost 10 years of being a loyal customer they wouldn't even attempt to correct their mistake! Goodbye Dish Network!

Dish tv double charge me. I try contacting them. They said they couldn't see it, but when I called my bank they saw it. Made a formal complaint to BBB and file. Also my bank is contacting them. Any overdraft that occur from them they will pay. Can't believe Dish tv is so money hungry that they lie like heck.

Like many others, I subscribed to DISH Network over a year ago. I was not impressed with the programs I received and with the continued lack of signals for no reason whatsoever, not to mention when it snowed. They raised my $140 monthly fee to over $180. I called to cancel and got some "customer service person" who barely spoke English!! He was rude and obnoxious and it appears he was digging deep for more charges to add onto my FINE for leaving DISH Network. I had DISH several years ago for about 15 years.

I got a call from a satellite retailer Elite Home Solutions. Made me an offer to switch from DirecTV to Dish. At the time I was paying over 80.00. They said AT&T was raising the bill that wouldn't be protected on my 2 yr contract. They offered 2 yr contract $56.11. Guaranteed free install and this price included everything. I should have known better. They agreed to pay all termination fees of DirecTV otherwise I would have hung up. My first bill is 74.00 approx. and Dish said "We're sorry. I was told wrong." When I call the retailer, Mike keeps saying he will take care of it, he has contacts at Dish. Come to find out DirecTV just made my bill 56.12. What is going on. I'm ready to cut off Dish then I will be stuck with their termination fees too. I was told there was no grace period by both companies. Help!!!!!

We had DISH for 7 or 8 years. Loved it! We live in the woods, and the trees just got too tall for us to get good reception. So I called to cancel service and have the satellite removed. The service rep on the phone asked if the technician could look to see if he could find us a better line of sight when he came to remove the dish. I told her he was welcome to, but I was pretty certain it wasn't going to work.

I just spent over an hour trying to resolve my issue with this company to no avail. I will not give up my fight. I was quoted a price for the first two years. I even had the salesman confirm the amount with all included (the salesman stated that in the event of a discrepancy, the call could be referenced). Six months into my services, my bill changed. I have been reminded by every DISH employee that the protection pack and other add-ons affect price. I stated to them as I was assured by the salesman, "you will be paying this amount for the first year and this amount for the second year." The salesman lie to get you locked in and then the company avoids you when you try and contact them. Emails from the website are undeliverable. Calls are left unreturned. When I asked the last agent, Shalamar to provide me with a contact person, she said she couldn't do that.

No thank you. After Dish stole my 311 receiver I am pretty much done with them. Time Warner Cable is checking today to see if they can run a cable down our street, so I will know if I will get cable today or not. I have always had great service with Dish and always had great things to say about them right up to the point where they took a receiver that belonged to me out of my house and refuse to return it. If it belonged to them it would be different but it did not. I purchased that receiver with my own money and want to keep it because I paid for it and it belongs to me, not Dish nor anyone else but me!!! November I plan on filing a police report. If I want to take a sledge hammer and smash it to pieces then that is my right. It belongs to me.

We had dish install their equipment hopper Joey and satellite dish. When they started to download it, it overwhelmed my electrical system in my house and caused it to blow the breakers which created a surge and burned out my tv. Now my tv turns on but has no picture. The technician called while still at my house and told them that my set was working but all he did "was connect a wire". So needless to say I'm getting nothing but bull from them. On hold numerous occasions for well over half an hour to talk to someone that can only leave a message. I have been informed that I have to mail the receiver back so they can check it.

Dish TV cut off Fox AND FRIENDS 2 WEEKS BEFORE ELECTION.. When you try to call and complain the answering message is so garbled you cannot communicate with them. I think they are trying to influence election. I paid for this channel and am very upset.

They claimed to need my SS# and birthdate before they would tell me the pricing or specifications of "What they could qualify me for". I know they know what their offers are, why they feel they must have my address, birthday, full name, and SS# before they even reveal the terms of their packages I will not pretend to know. I terminated the conversation.

I was a DISH customer for about 8 years. Last August (2016) I canceled my service with DISH TV. They shipped me a box with a shipping label, which they charged me $10 for the privilege, so I can return their equipment which I promptly did. The box was dropped off at a UPS facility. I have been arguing with DISH for over a month about the equipment, which they claim I did not return. They also wanted to know what the tracking number was on the shipping label. I reminded them that they provided me with the shipping label and therefore they should have the tracking number recorded in their system. They claim they do not have a record of the tracking number.

Let me tell you about my experience. Dish locks you in on a contract for 2 years at a seemingly decent rate. They don't include in the package I had wireless or phone. My bill was $168.00 monthly! I finally decided to do some research and found a better provider, Time Warner / Spectrum and I have phone / Gold package / wireless for $168.00 monthly. Dish will give you a package but look out! When your promo runs out my bill went to 248.00 month!! Outrageous!! So, when I discontinued my service and speaking with their reps, they tried to offer me a "fair" package but with basic channels for the same price of $168.00. I told them I was terminating my service and now they want to charge me $340.00 for early termination of contract. I am wondering how, since I am a month to month customer, a so-called contract with $340.00 early termination be placed into effect!

My Dish was in my husband's name. We separated for a while and got back together. I put a security code on the account because he is not good with paying bills. Dish allowed him to turn the service off without the code even after I explained I paid the bill. They transferred the bill into my name and still allowed him to make changes. I will never deal with Dish again or recommend their service to anyone.

My terrible experience with dish started when I terminated the service on one of my boxes which was no longer being used in my home. Dish told me that I would need to return the receiver within 10 business days once I received the return box from UPS. I never received the return box and constantly called so that I wouldn't endure their $99 fee. Customer service was always rude and it literally took them over a month to actually send the box which by this time the fee was added to my bill and they disrupted my service because I refused to pay for the receiver.

Been a Dish customer for over 16 years. The last few years we have noticed the systems have degraded significantly. We have had to have our system changed several times over the past few years. This past July our system crashed and would not turn on. It was dead. I called Dish and they wanted to go through this troubleshooting tree. I explained that the system was dead, and there was no way to troubleshoot it since it wouldn't come on.

We have had Dish network TV service for over 17 years. We terminated that service one month ago and went with Sudden Link service. Dish did not inform us on how they would pick up their receiver. I received an email from them informing me that I was being charged $2248.00 for the receiver not being returned. I called them today and they said that they mail a box to us two weeks ago. We did not receive one. I told them since they are trying to charge me that $248.00 for their mistake and not letting us know what to do about receiver, I was going to charge them $248.00 a day for storing it for them.

When I had my dish installed my friend was the one who put it in and I have had some minor problems last couple of weeks so I called for a tech and ask for my friend to do the service since I am familiar with him and trust him in my house but they still send someone I didn't want. If you want to keep your customers happy and keep them honor their request. I'm seriously thinking about going back to DirecTV...

The install team should be more accountable for their work and understand this is someone's house that they are working on. I now need to spend the day re-running all this cable since the install tech did such a careless job. Once I saw how bad it was outside I did not let him do anything inside other than hook up and commission the receivers. I have more pictures but I think this makes my point. The work that was done at my house by Dish Network was just terrible. Neither the technician nor his company will be allowed back on property.

Dish Network is committing fraud by sending me bill for services that I never had nor I even thought about to having one. I only use Netflix and Amazon Prime. Now, the company have sent me to collection agency. I, previously, have contacted to Colorado Attorney General office with no proper concerns/actions for protecting the consumer. I am looking for class action lawsuit against this company for fraud, racketeering activities.

Returned to Dish for TV and Internet because it was my only option. Expensive internet required me to purchase additional data almost every month for facebook and email, while not watching short video clips. Found another option and set up cancellation. Day after I cancelled, Dish removed charges for the next month from my checking account. Called about refund. Worked my way to supervisory who eventually set up the proper amount and said it would only take a few days to be returned EFT. One week later, no money. Called again, "it's pending". CSR gives one timeline and method, CSR representative give another timeline and method. Finally reached "office of the President", who, RUDELY, proceeds to inform me it was MY FAULT for not canceling the account or autodraft in time. Silly me. I thought for NO SERVICE received, they wouldn't charge! Run for your life from Dish!!!

My short time with DISH was the single worst experience I've ever had with a company. When I signed up I was given false information, the installation was late, unprofessional, and sloppy. They offer no trial period. (Once it's installed, you're locked in for 2 years.) The DVR itself was glitchy. When I called Customer Service about the false information I was given at signup, they gave me the runaround and denied my request to cancel the contract. Ended up paying the early termination fee just to be done with them. As bad as Charter/Comcast/DIRECTV can be, DISH is far worse!

I am currently a Dish Network customer. I called 10/14/16 and spoke with a rep name Shanika. I asked the rep if I can get an extension til 10/21/16 to pay my bill or what my options are. She stated that due to the type of acct I have she can not grant an extension, BUT you can pay 50% of your bill and that will stop your services from being interrupted. She took my debit card payment for 50% of my bill due and confirm that I would need to pay the remaining balance before 11/12/16. Ok. So just to be sure what she said was true, I called right back and spoke with another rep to confirm that was true and my services would not be interrupted. He as well state "YES the services will NOT be interrupted" and to pay my remaining balance on or before 11/12/16.

Most ridiculous experience ever!!! Almost comical now. Had to wait for tech since 8am YESTERDAY. It is now 430pm. The next day he just got here. He was not briefed of what our job entailed as it is a bit more complicated than usual. Dish kept calling with recordings that say "We are calling about your Dish appt. Tech will be there between ** and **. If this is not okay with you, press 1 to reschedule. Press 2 if you want to hear this again." WHAT? No option to push if you are okay with the time? Ok so I won't push anything. WRONG! The recording then says "We did not get your response! This is Dish calling about your appt. Your tech is scheduled to be there between ** and **." Over and Over and over... If you hang up, you wonder if your appt will not be confirmed. So then you call in to customer service and you are annoyed.

Damages. We need to do a class action against Dish as customers and sue them for their negligence. We called to have Dish come to our home and rewire because we moved our tv to another area in our living room and bedroom. They sent out starwest satellite who put huge 3-5 inch cracks in our siding 2011 trailer home and blew out the electric in our bedroom and bathroom. We called an emergency electrician. It was late on a Fri afternoon and we have 2 children under age of 7. It took them 6 mos to pay electrician and we have been waiting for over 1 1/2 yrs for them to pay to have our siding fixed. We are getting the runaround with dish and star satellite. This happened July 2015. We disconnected our service with them. We were with them 8 yrs and 10 before that. My advice to you is go to DirecTV or Netflix. Dish is no good and run if you see starwest satellite coming to your door. My opinion is they are in on it together giving us the runaround.

I have had nothing but trouble since having DISH tv. It started with the company coming to my house to wire the house for service. They sent an outside company to wire the house and they did such a horrible job, that their company had to send someone else to fix the problem, twice. My remote has gone out and I had to wait for another remote to arrive. It was the small box so it was more than just push the button. No, it required a remote to use the tv. The service stopped working, another technician. The box went out, and sound, wait on another box. Now that box must have a technician to fix it. Horrible service. Will not recommend them.

I started with Dish only 3 short months ago and I have just terminated my service. I would have internet access for only 1 week out of the month and am being charged 70.00+ for the service. I called several times to express my dissatisfaction with the service and received extremely poor customer service in return. The representatives were unhelpful and the highest up, "presidents", were rude, unhelpful, inattentive, uncaring and very defensive. The first call I made was 2 weeks into having their service. The 2nd call I was informed I would get a callback from them but have no evidence of receiving said phone call. This company has been the biggest of headaches. The day it was installed the technician even admitted to the poor service. Don’t go with Dish service.

I had been a long time customer to DirecTV; however I was told by many that they "LOVED" Dish, so my contract ended with Direct and my husband and I went to Dish. FIRST, the guy they send to my house placed the dish on my roof which we did NOT want and he PUT a hole in my rooftop therefore leading us to replace that area on the roof so it would NOT leak any longer!! SECOND, we had trouble from the time he installed from. (1) HE FORGED my husband's signature. (2) The "NEW" box that "WE" bought went out only two days of us having it, they send a new man out. He stated, that the first man did not even wire our house correctly, he ran new wire and took old box with him. HE "NEVER" turned in the box he took and DISH stated we had to pay for it. I hunted the man down and GOT our box and sent it in. (3) We HAD to return almost 7 boxes due to them over heating and "DISH" wants to tell us to put a fan on it!!

I was a new subscriber to Dish and was to receive a 100 gift card. The correspondence was to come from Infinity. I never received a gift card and I was sent back and forth from Dish and Infinity for 3 days. I did not receive a email nor did I receive any mail concerning the gift card. I received service in July. I waited for the card to arrive, when it didn't I called Dish in September. I was told the gift card was on its way and give it another 3 weeks. If I didn't receive it by the end of Sept to call back. I did call back not once but 3 more times in October, and was sent to Infinity each time. I am very disappointed with the service I received from both. Each blamed the other and said they could do nothing about the gift card. After my 4th call to Dish they did offer me $30.00 off my next billing. I appreciate the money off, but still felt this situation was unfair.

I live in a duplex and share my satellite TV provider with my neighbor since we live under the same roof. They were already using Dish Network when I moved in so it was easiest to just jump on their plan and get our own receiver. Dish has been okay, but as a former Cox cable and DirecTV user, I would have to say I prefer those two over Dish in terms of customer service and reliability. I find that I watch less and less live TV with Dish and started watching more DVDs and Netflix because my receiver is slow, the guide won't pop up for about 7-10 seconds after I push the button sometimes, and if the weather is even a little bad my connection will break up. It's not unbearable and I do like some of the features they offer like the Hopper, but I wouldn't necessarily recommend over other providers I've used.

The envelope in which the solicitation came had no indication it was from Dish. In a black strip across the envelope it said "INFORMATION REGARDING YOUR PROPERTY". When I opened the envelope it contained a solicitation for getting high speed internet starting at $49.99. In what way is this solicitation INFORMATION REGARDING YOUR PROPERTY. If it was to grab my attention to open the envelope, it worked -- but it is misleading and grossly false. Of course, all your advertising is grossly false. You start with one price and then after a time my bill was doubled. I am looking for a company that charges the same for the duration of the contract.

Do not use your card to pay a bill for someone else. They took 339.00 out my account and add me as a joint account holder just for paying a bill for someone and when their services got terminated they went after me. That's a bunch of crap and against the law. I have contacted a lawyer concerning this matter because I will not let them get away with it. They told me to contact the person bill I paid and file a dispute. I would not recommend anyone to get services with them and customer service is rude and can't tell me anything. They should be shut down and also I asked them for their head quarters number. They told me they don't have one.

Dish Network misleads you when you try to cancel the service. I called to get a closing date set up. They told me to call on a certain date to schedule. I called on that exact date and a month later I received a charge on my card for $70 which is a service charge for early cancellation. I was with Dish for 7 years and was treated very poorly when I tried to end service.

My ex-fiancé got Dish Network. She used my card for only one dollar and they went behind my back and do an unauthorized an amount of a total of $787.50 and I talk to a CEO and he stated that as soon as I returned the equipment he would reimburse my money back to my account. Never happened. And it been over about two or three months and it is nothing but a very big "SCAM" to get money from them and their credit card information illegally. So someone needs to do something and to refund my funds back to me immediately please. Thanks.

I have been a happy DISH customer for 5 years. Then all of a sudden I got an email stating our account was past due. Our bills were taken out automatically every month so I was confused on how it was past due. But apparently The Card they had on FILE had expired so we just had to give them a new card number and expiration date. Thought that was a easy fix. NO! The very next month I get another late notice so I call and they say, "You have been taken off of auto billing. Your card is expired." So I explain, "I called the previous month and gave you a new card number and paid the bill." She argued with me so then I just told her to shut it off. She was so rude. Not helpful at all. Again. I was a very happy customer for 5 years. And one person totally changed my mind. Do not use this company. They do not help at all. Very rude and they call you liars. Very disappointed. Will not recommended to anyone.

We had cable television through our local provider and decided to switch to DISH. Nothing but problems from the get go. We've had a technician here 3 times, no premium channels on two of our additional TVs so they gave us an initial credit and we are still having the issues with on demand not working. Bridging problems and they said it is a software issue. It will now take 2 weeks for a resolution and they do not care, stating our on-demand is free. I argued and they said but we do get the programs live which is what we pay for, we just don't get on demand. Terrible, terrible company!

We were with the Dish network for over 10 years and had not signed a contract. We called them numerous times for over a year to get a bill from them and they never responded. After who knows how many calls we made we got one bill. We were told because we were paid so far in advance they don't send bills. Finally tired of all this we switched to a different carrier (Dish raised our bill to over $110.00 a month, no new channels added, just one more box).

We made the decision to cancel our Dish account due to the fact that we were paying for channels that we were no longer receiving. At the time of canceling we indicated to Dish that our account had been pre-paid and we requested a refund. We were assured that that would happen. After waiting 19 days, we called to check on our refund and were told that we did in fact have a refund coming, that it would take 23 more days and we would in fact get our money. It's been 38 days and no refund check, so we called and were told "there is no record of you requesting a refund".

We were a Dish customer. Then they took channel 13 off the air. We called to ask how we were supposed to watch the Seahawks live with no channel 13. We were then sold a sports package that would allow us to watch all the channels regarding sports. Well within the first minute of the first Seahawk game there flashed on the screen a "Sorry but you're not authorized to watch this channel." So I called Comcast and had it installed the next week. When we called Dish about this problem they informed us that the sports package they had sold us DID NOT INCLUDE CHANNEL 13 FOR THE SEAHAWKS GAME. We cancelled Dish immediately. Now they keep calling about a $65 fee they want now. I am disputing this bill due to their false advertising. They sold us a sports package knowing that we would not be able to watch our Seahawks and this is false advertising. I feel I should pay them nothing.

I have been with Dish for 8 yrs. I wasn't under any contracts anymore but continued doing business with them. After my receiver (222k) went out, I called Dish to get another one. I was told that the 222ks were obsolete and I would have to go with the 720... but since it was new equipment I needed to sign a 2 yr contract with them, really? After 8 yrs of my loyalty to them? They didn't make my pay for a deposit so I thought it was just to assure them, they would get the equipment back if I left Dish. Well, after I signed a contract my bill started to go up, they added on DVR usage even when I didn't use the DVR and never recorded any movies.

In February of 2016 I saw the Dish ad on TV for the ability to record sixteen channels. I requested their TV service. An installer came to my house and installed the Hopper and three Joeys (we have four televisions). Before the installer left we asked if we would be able to record sixteen channels and he confirmed we could. However that was not the case. When I called Dish to find out why we could not watch four televisions at once or record and watch three television programs, the Dish representative told me that we had the old Hopper that only had three channels. Their solution is for us to pay another $125.00 for an upgrade. The new Hopper was released in the first week of March. Why do I have to pay for their mistake.

Last year I got my mother DISH Network with the bundle package, with the TV package I got 120 plus package and I chose this because it had the channels she enjoyed. Within 6 months channels started disappearing so I called to complain. I was told they were just a promotional period and my response was, "But on the package I picked those channels were there so I relented and paid more to bring those channels back," then this past winter she lost signal and I was told it would take 2 weeks for serviceman to show up and my response was one of disgust so I decided to just pay early cancellation fee which would have been around 80 dollars and they said, "No it was 240 dollars because of over a year left on contract." I told them that I signed up for a one year contract and I was told not it was 2 years and I had contract which showed a 1 year deal.

Our bill went from $60.00 to $91.00 in one month after pay them the same amount for 5 years. We called. They were rude and disconnected our call. After the 3rd call we were told if we called back again they would terminate our service. We have paid every month on time and have signed a lot of people up for Dish. I'm sorry we did that now. We have lost channels but still stayed loyal to them. When we called to complain about lost channels we were given a $15.00 discount for our loss. Now Dish says we took advantage of them and that is why our bill is more. Well I'm now going to Directv. At least I know I won't lose any channels.

Dish Network is not a pleasant company to do business with. The company always have some kind of promotion for new customers but unfortunately, the existing customers are the ones paying for those promotion. I've been with Dish for over 3 years, never miss a payment, never late and my bill amount keep increasing. I have two TV's and next-to-basic channels and I pay 78.33 with the discount. My regular price according to Dish is 93.33. Every 6 months I have to call them to keep the rate of 78.33. That's the only reason I stayed with the company. Any amount more than 78.33 would be unreasonable for something that is not a necessity.

I was offered a bundled package for phone, internet and DISH Network satellite through TDS. Upon signing up for the service with TDS, TDS said they could offer a discounted rate with DISH if I bundled the package. I was initially set up to have my internet service and telephone service turned set up on 08/09/2016. I receive a phone call the last week in July explaining TDS cannot connect my telephone and Internet service until 08/12/2016--with absolutely no mention that TDS had a freeze and could not offer affirmative service. TDS rescheduled PHONE AND INTERNET SERVICE for 08/12/2016 and DISH Network for 08/11/2016 and proceeded to collected a $50.00 fee to connect the DISH network service.

We were happy with DirecTV service, however the bill was getting too high. We decided to check into Dish TV and get a bottom line figure on total cost. We went online to a authorized Dish network Dealer. We filled out a very extensive series of questions and then hit the button for "Get a quote". The quote clearly came back for their 200+ channel package at $54. 00 a month. We then spoke to a Dish representative and decided on for our four Tv's, a two tv dvr service which then brought the monthly amount to $78 dollars and change. Now keep in mind my confirmed quote was for the 200+ CHANNEL WRITTEN CLEARLY ON THE NOW PRINTED OUT QUOTE FOR $78 DOLLARS. They installed Dish in our home with some problems I might add.

I had Dish for about 4 years. $19.99 they said. No, we paid $65. They always charge more for "this fee" or "this fee". You can call them EVERY single month and end up paying what you should. But who has time for this? You shouldn't have to anyway. I placed mine on pause for about 18 months. They always tried to overcharge $2-150. I would call and end up paying my $5.27 anyway. Then they'd turn it on without warning and send you a bill for it.

I have been waiting since morning for tech. Was told, "Technician will arrive at your place approximate at 12-2:00pm", then got called 2-3:30 and then got called 4-5:30! Seriously my entire Sunday is gone. Beside long wait whenever I call for the customer service, it's some man from overseas with a strong accent answers my phone call, on which I always end up hanging up... It seem like, it's time to say bye bye to Dish!!!

I have been a Dish Customer for 15 years. Recently I placed my TV and Account on VACATION. I took a vacation for a month and a half. When I came back from vacation I restored normal service. Unfortunately I was told since I placed my account on Vacation I had lost all my discounts. I appealed to Customer Retention and explained my dilemma. I twice talked to CR and they twice told me that I should have been aware of their policy. If I would have known their policy I would never have put my account on VACATION. I told them to cancel my account and was told since I was not half way through my contract I would owe them over $300.

Dish says they didn't receive one of my return boxes and charged me two hundred and one dollars. Who would like to take them to court and get everyone's money back plus all the other fees they lied about... Ripoff is all I can say. I know they got both and looks like a lot of people got ripped off too... so that would be a lot of money. Let's shut liars down and the people that work there are lying for them. Do not go to Dish. They just take your money...

Had Dish installed a while back mainly for internet. Wound up with the whole package. One thing we were adamant about was data limits on the internet. We were specifically told there were no limits on data usage. Pure baloney. Not only are there data limits, they give you hardly anything. One update for Windows Ten took all our monthly data allowance. HD TV is not that HD. Overall, we were lied to. Shabby customer service too. Stay away from Dish.

Before I signed on with DISH Network they promised to buy me out of my contract with DirecTV and promised I could record up to 16 programs at once... that was a lie... I can only record 3. I sent their office my DirecTV bill by fax as instructed. They told me it could take up to 3 weeks to receive a check from them. Being week number 4 I called to check on the status of my check which was for 175.00 dollars. They now tell me I'm not illegible for the buyout program and refuse to pay me what they owe.

Ok I had Dish Network and I did like the service and sling box feature but I realized I can get TV for free through my antenna and the other channels through the MXQ box off of eBay. I fired Dish Network. Why pay 90 dollars a month for something you can get for free. I called to terminate service and they said they would send a box to pack the equipment in to send it back. Everything went smoothly, or so I thought.

I had Dish installed, noticed TV had been damaged. When I contacted company and filed a complaint I was notified they weren't going to take care my TV. They're off it. Then talked to someone else that said servicemen never TV. HUMMMM... How do you hook everything up without touching the TV. Then upon talking to someone yet again told it that Dish uses contractors to install, so I would have to talk to them. Oh but wouldn't you know it they don't work for them anymore. So I cancelled service within a month... Now I owe them over $435 and I had to pay for a new TV. Grrrr.

I've been reading these bad reviews of dish network. I want you all to know. That you should file a complaint with the FEDERAL TRADE COMMISSION. Sooner or later they are going to get a class action lawsuit against them for their broken promises and their shoddy service. When a law firm realizes there is money to be made and a just case by filing for wronged consumers, it will happen.

I am DISH customer for past 8 months. I subscribed because I had received good reviews about their service from a friend. Well, you only find out how good a company is when you run into a "real" problem. Unfortunately that experience has left me frustrated, almost in disbelief. The problem has been plaguing us for last few months. We have been consistently getting pay-per-view movies and other shows being charged to our bill every month. When I had called few months earlier to report this, they insisted someone has got to be ordering these at our home, since it can only be done via a remote control.

Have Dish internet-approximately 2.5 years. Have 5 gigabyte plan-for approximately 18 months everything was satisfactory. I was aware that I would not be able to stream music, movies, etc. Internet was used for e-mail and facebook mainly. I began to run out of 5 gigabyte plan in a couple of weeks, then next month 1 week. Doing nothing different e-mail and facebook. I work evenings so do not get to computer till 11:00 PM. The entire 5 gigabytes had been used in 4 hours. Called Dish after 5 button selects was attached to what they call a tech-she looked up usage and said I had been on internet watching youtube. Explained I was not home- this did not seem to matter. She just kept referring to original statement.

Dish man upgraded my receiver today to HD one. We watched a movie, tried to go back to TV. Said hard drive failure. So new box lasted 3 hrs. and fails. Dish has send another refurbished box. The remotes are crap average one a month. I think it's go back to cable time.

I'm stunned by the dishonest practices of Dish Network. I sold my home in Michigan and transferred my account to my new buyer. Both the buyer and I were on the phone together with the Dish representative for an hour to go through the transfer steps. I was told I was completely off the account. The buyer was set up with her own PIN to access the account and provided her information.

Had a bundled service with my internet provider for 6 years, provider no longer bundles with Dish Network anymore and the cost was getting outrageous. Last year I added another receiver to my account, which added another two years to my contract. Today I called to cancel service, talked to a service representative and then asked to speak to someone higher up. After waiting more than twenty minutes, I did get a rep who said she was from the Office of the President's dept. She informed me I would be charged $70.00 for a early termination on my contract and a additional 10.00 a box to return my 3 receivers. I will gladly pay the $100.00 penalty, but not without a fight. I will tweet publically and use every social media I can to get this out.

The things Dish Network gets away with makes me sick. I don't have enough time in the day to sit down and type everything I should so I'll keep it short and simple. If you sign a contract with this company they can legally raise your price (steal from you) without notifying you about the change. The termination fee is so high they force you to pay for service that you're not getting after cancellation. Please for your sake take this review into consideration and pass up on this scam. One star is too high of a rating for Dish and they deserve to be shut down.

Worst company ever. Long story short, I have been with Dish for 5 years, made every payment on time. (Where I live, only satellite tv was available.) Never once complained about the poor service, reception etc. Called in cancel because broadband just became available. They said no problem, that they would send me a prepaid return box. Sent it in, 5 months later... I get a collection bill for $120. I call in and they ask me for a tracking number that they paid for... 20 mins later, the rep told me to wait another week that maybe then they can find it...

I was willing to try Dish Network once again, was I wrong. My mother had the service and they kept dropping channels changing the price equipment problems. I could go on and on but won't. When I helped her send the equipment back I said "Never again." I need my brain checked! I signed up 4 years later and right when they were setting up the Joey they had problems with it. I fought the equipment for the next three months. You know the routine unplug wait unplug wait again... on and on.

Worst company ever. It took them a year to install the dish correctly and now they want me to pay to have it removed after they told me they would remove it. Total headache to deal with.

Paid over $85 dollars a month as a loyal customer and just cancelled ALL services. DISH has tried to collect on equipment that was in a house I rented and then sold in 2011. Renter called and took over the account with my permission, but DISH didn't remove me and add the renter as being in charge of the equipment. So the renter buys the house, keeps the equipment for years and then sells and moves. He had paid for the services in full. So years later they come after me for $375.00 for equipment I haven't seen or been in possession of for over 5 years.

For starters, let me explain I do live in the country and internet options are severely limited; however I did not expect the kind of horrible service I have received from Dish Network. From the start: Misspelled my name on the contract, the service technician took nearly eight hours to install my satellite dish with an internet connection. Continuing: Nearly monthly I have had issues with Dish.

Worst company I have ever done business with. Customer service is the worst. Promise me a two-year contract at a set price, after one year the price changed. Customer service representative said "that's not the package you signed for." I have the exact flyer with the 2-year price guarantee - never signed a contract. Signed the installer's phone. They told me it was only good for one year - the package that I decided on. I told them why would I have a flyer that said 2 years guaranteed and I would only signed a 1 year guarantee and then after that the second year they could change the price while I was still locked into a 2 year contract? This is the biggest bait-and-switch company I have ever dealt with. Stay away from them. Run away from them. These people must have ties with the same people that used to run Las Vegas.

In July of 2015 my primary receiver broke after being a customer for more than 8 years. I moved and was thrilled my new address offered multiple providers. I paid my final bill and then received a bill for early termination. Turned out Dish Network considered my equipment replacement as an upgrade and instigated a 2-year term contract. After 6 weeks and 5 phone calls Dish Network did not ever deliver the signed contract yet I keep getting billed. I am at the point where my credit score may be hurt from non-payment yet Dish Network won't be logical and absolve the situation. Helpless in Colorado.

Whoever uses Dish check your bill regularly! They have been charging fees for things they shouldn't. I made some changes last month and the rep verified I would not be seeing any fees for the changes. So when I get my bill I see a ton of fees! I called to have them removed and they would only remove one. When I got upset they agreed to remove all of them. $45 total this month. One for $30 was a protection plan change which I didn't even discuss when I made my services changes. This is not the first time I have had this problem.

If I could give Dish 0 stars I would. Besides the terrible customer service I've received I've experienced cable loss every other day. And additional fees added on to my account even though I was locked in to a set price for 2 years my bill somehow keeps increasing. My fiancee and I have finally had enough of their service and decided to cancel which is where the fun really begins. Calling in to cancel which you get to speak to an automated voice to is 20 min and if you request to have them call you it's another 20 min wait So overall today I've waited over 2 hours to cancel my service but what's really interesting is my fiancee called in on his number saying he wanted new service and we talked to a representative right away. Needless to say it wasn't a pretty conversation. I'm absolutely appalled by this company and the way they treat their customers. Please do not give them your money. They should be in jail.

I have been a good customer for over 10 years. When my equipment was installed, I was told the equipment was mine, because I bought the equipment. When I moved to a different state, I should bring the equipment with me, and my service would be put on pause. I cancelled my service in February, and was told the equipment was mine, and I did not have to send anything back. I received an email stating I had a $35 credit.

I have been a Dish customer for well over 10 years. My bill started off at $29.99 for the first year for just basic service. Now my bill for just basic service is $81.00 a month. I called, one time, in all these years and asked for an extension on my bill due date. I was told it would cost $9 for the extension. Wow so they charge for everything. I asked that they waive the fee and the customer service rep told me that they always charge a fee and would not waive it. And then she told me they had already provided me service 2 weeks past my due date. WOW after over 10 years of being a customer this is how they treat you!

We moved in December. We had been with Dish for a few years and weren't under contract any more. I wanted to upgrade to the hopper and they said I would have to agree to a 2 year contract. They quoted a very reasonable monthly charge so I decided to take the offer. I should have known better after I dealt with 3 installers and a month of waiting for someone who knew what they were doing to even get it set up. I should have told them to forget about it. After a couple of months the bill more than doubled what they said it would be. 5 months later I lost my job. I got behind on my bill and called to ask if I could lower it by switching to a smaller package. They did that and my bill was lowered to $38.

I called and want to terminate the services and they say I have to pay $400 fee. I know all the other companies such as Verizon, Time Warner, AT&T have cancellation fees but it is only a couple of hundred dollars. Please don't get Dish Network. The prices seem low but their policies will get you.

On Sept 2, 2016. A Dish technician named Will came to my home to install my dish services. I thought everything was fine until I got up to leave the house and noticed my car that was parked in front of my house had a dent in it. William who attempted to back into my driveway, backed into my car first. He didn't say a thing to me about hitting my car the whole 4 hours he was at my house. Thank God my neighbor witnessed it.

I called Dish and told them I could not find batteries for my remote. They told I asked for the cheap plan. This should not had any effect on what type of remote and recevier I had. I have not heard anything from them.

Ok I applied for Dish Network services 17 months ago with the help of a friend using his banking information for my services to get started. In July I wasn't able to continue with my service due to financial problems so services was interrupted and services was still being charged until 1 month later. I called and explain that I will be returning all equipment because I couldn't afford to pay for services rendered any longer. The rep say "I'm so sorry to hear this. We hate to see you go. I will take care of this for you." So it took 6 weeks before I received the boxes.

I am so disappointed with Dish Network customer service for a business. I spent a long time with this man on the phone who could not get anything I said to him correct, he would change everything that I asked for and really did not listen to what I had to say. When he was going to process the order he added things and changed everything I told him I wanted and made it very clear to him that I did not want to purchase the equipment. He did not listen to me at all. I told him he should not be doing this type of job, he was very poor in customer service and did not listen to anything I had said. I was so upset that I told him I was going to hang up because he did not listen to me.

Been a Dish customer for about 10 years now. Had a problem with the Dish Hopper 3. They sent me a replacement. After continued problems they sent out a installation person to help. Fixed issue. I asked if he can take back DVR that was sent. He said he is not allowed. Called customer service. They sent box to mail back DVR. Meanwhile I got email stating that I was going to be charged for 2nd DVR. I have Auto pay on my account every 19th of the month. I sent it back and received confirmation that I have been credited on the 17 of August. I called and explained that I was worried they would still take out of my account on the 19th. They said they would not. It is showing my account has been credited. Asked them balance and it was $211. I said "Ok let's pay that now and leave me with $0.00 balance today 8-17-2016". I did so with my American Express card.

My grandparents live off disability and turned their dish off due to needing the money for my grandmother hospital stay (after their contract was up) and they still took $700 out of their account without their permission. And absolutely refuse to return it back. Needless to say my grandmother is without oxygen and the medication she needs daily. I absolutely HATE this company. And I would not recommend it to anyone EVER!!!

This company has 'accidentally' charged our bank account multiple times in the upwards of hundreds of dollars due to 'computer glitches'. Each time it happens we have to wait 8+ days to get refunded our own money because of their negligence. We are canceling our account, and I hope that people will steer clear of this business. Buy Netflix and save yourself the financial stress of being robbed on a monthly basis due to preventable errors.

I've had Dish for about 5 months which is bundled with service through Frontier. Since then every time it rains my service gets interrupted whether it be a drizzle or a hurricane. I expect it to be somewhat interrupted with bad weather. But when I had called to order the service I specifically asked the lady if the service would be interested as I live in Florida where it rains every day. She assured me it would be perfectly fine unless there were a "hurricane". So not only do I have terrible service but since the first month my bills have been completely wrong and I have been overcharged.

First of all they charge you a month of service before you even turn the service on. Then the first month is almost 300.00 and you get that bill a few weeks after installation. If you live anywhere where you have trees forget this service. It does not work - it constantly goes in and out all day long whenever the wind blows. I cancelled my service just a few days after install because I could not keep a signal. Got no help, was just told I would be charged $200.00 to cancel. They never cancelled me and charged me another full month.

I had a installation scheduled for Aug 31/2016. Dish TV had it set for between *AM and 12 noon. The technical showed up about 9:30. I met the tech at his truck to show him where everything was located and where I would like the new equipment installed. (I already had DirecTV) and was trying to save some money by changing services. He started to get the equipment out of his truck, and I noticed that all of the equipment was used, not new. I questioned this and he said it was just as good and would work fine. I started to show him where the DirecTV dish was and that I wanted his equipment installed in the same location, he quickly informed me that I had too many trees for him to get a signal. At the same time telling me Dish TV has 3 satellites and DirecTV only one. But he can not get a signal because of my trees? DirecTV has been fine for over 10 years at the current location on my roof.

I decided to write a review after attempting to cancel my Dish Network account and spending an hour on phone with limited success. (I wouldn't know until this Sunday when they remove the equipment, maybe.) I'm a lawyer and even for me it was a challenge. When I googled "Reviews of Dish TV" I found "Top 4,800 complaints". How don't know the actual number of complaints from this site or over review sites but it's a lot. With this information I don't think I have relate my tale of woe. I'm fortunate that I have a local provider which is more expensive but a local phone call away and immediate help; most importantly carries the out of market Green Bay Packers games! If you call to cancel be prepared for a long wait, "unusual call volumes" and enticing offers to keep your business. Hang tough!

We've been customers of Dish Network for less than a year and 3 times we have been charged for movies we didn't order. This last time, they told us they couldn't remove the charge because it was ordered with our pass code. This is BS because only my husband and I know the pass code. Obviously, someone at Dish is manipulating our account!!! I'd like to call them to change our pass code, but, we would, more than likely, experience the same problem. Booo!!! Time to go with another provider??? I think so!!!

Someone come and put a new box for a second TV. Drilled a hole 2ft didn't my floor. Told me he would fill the holes from the drilling. HE DIDN'T. Now it has been raining on and off and the rain is getting in the hole left behind from the inexperienced tech that came out. Customer service tells me no one can come till I set up an appointment in two days. BUT MAKE SURE YOU PAY YOUR BILL.

You can't win with Dish TV. If it rains or storms you lose signal. So after 7 years we cancelled service. We were told we had to pay $20 to ship the receivers back to them and they sent UPS boxes and labels. I asked them to remove the satellite disk but was told it was "gifted" to me. I would have to pay someone to remove it since it was my property. The shipping boxes and instructions arrived. I packed the receivers but the instructions said to also return the LNBF. The what? I had nothing that resembled the picture on the instructions. I called customer service and was told it was the front attachment on MY satellite dish; the one Dish gave me. The one they refused to remove.

After subscribing to DISH, which required a 2-yr. contract, they dropped the local channel which carried Seahawk games. Calling to complain, one has to listen to 5 minutes' worth of excuses why this happened before getting in the queue to talk with someone. Then one is passed from hand to hand, each employee once again playing the victim as to why the local channel was dropped, and offering no acceptable alternative (like adding a subscription to a pay channel that broadcasts the games). A consumer wanting to cancel in order to pick up a different provider before the regular football season starts gets the hard line about contract terms. Dish sucks. I'll be cancelling as soon as my contract runs out, never to return!

I scheduled an install over 3 weeks ahead of time. After taking the day off work and receiving several calls/emails that the installer would arrive at 8:30-9:45, I was prepared for install. Every hour I received another call giving me a later time of arrival. Finally after 2 in the afternoon the service tech called me personally and said he wasn't going to make it due to another job not being complete. He was nice, and stated that since I was getting an install of 6 TV's I should have been scheduled 1st. He told me they would be out the following day for install. I immediately called Dish to express my frustration, as I've already taken 1 day off of work, now I would have to take off 2. They offered me $10 off my bill for a year. I get paid more than $120/day and now I'd have to be off a second day.

Their Flex package Wally receiver - This single-tuner satellite receiver from Dish is very cheap--meaning it is not high quality. The directory guide is hard to read, even when you change the appearance. There is too much on the screen when you first turn it on, even when you request not to display. For senior citizens, you will find the directory very hard to read. Further I requested the installation be done with all existing wires, but to my dismay the installer ripped out the existing wires and ran new ones, leaving a track of unnecessary wiring in the attic!

I've been waiting all day and the installer never showed up. Apparently, they do not have the equipment in the warehouse. Today is Sunday. Don't you think they would have known this on Friday before he went home? The only reason I found out he is not coming is because I had to call them. I scheduled this over two weeks ago! Dish has canned answers... "I'm sorry you feel that way... I understand how you can be upset about this..."

We have had DISH since March or April. We lost the local ABC station in May. I am over this. Every time I ask what is happening about getting the ABC station back, I get avoidance. The new tv season will be starting soon and still no settlement. Allegedly this impasse is to the consumer's benefit but I'm not sure. You now have to pay for Hulu+ or Netflix or Amazon to watch ABC shows. Now we pay twice. Where is that saving us money?

I wish I had read these reviews before I got DISH TV a few years back. The reviews here are right on the mark when they say about how dishonest this company is when they try to get your business. I have been with them almost 4 years. Last year I called to cancel my service because my bill had gone up over $40.00 a month. Since my contract was up, I spoke to representative and they offered me a better deal with upgraded service and HD tv throughout the house for a good price and was told I had no commitment and could cancel at any time. NOT TRUE!!! I agreed to the terms. The installer came out, installed the new equipment, come to find out after getting home from work I did NOT have HD in all the rooms only 2 rooms. I called them that night and told them what the other rep had said I would be getting. The next rep agreed and said they would come back out and take care of the problem, they did.

This company is the absolute worst tv provider I've ever fell with. They make you sign a two year contract but don't tell you that they only give you the deal for one year. I was paying $81/mo and then got a bill for $202/mo! Are you kidding me?! When I called them they told me I either had to pay or cancel. In addition, they keep dropping channels. So, you take away channels and charge me more for them?! No thanks. I absolutely cancelled. I'll pay them $.50 a month to prevent collections, but I'll file bankruptcy before I pay $202/mo! For mediocre quality at best! My advice? Stick with DirecTv or even cable. Anything but this thieving, useless company.

This company is apparently a foreign company. I have impaired hearing and have difficulty understanding DISH representatives. Everyone time I've called I get someone with a foreign accent. I have unsuccessfully asked to speak with someone who speaks without an accent and with a supervisor. DISH should have an email where complaints can be sent without having to try to talk with someone. I would not recommend this company until they can establish a reliable complaint process.

Dish representatives read from a script. They say they have a loyalty program but it's not true, they do nothing for the existing customer that have been with them for years. When you ask them to give you the best deal it's worse than if you came in as a NEW customer. I tried to call the president's office and yet I was passed on to another script reader and Dennis would not let me speak to anybody higher up to address my complaint. They say they take pride in customer service, I don't know what that means since nobody cared about my concerns and they did not care for the fact I cancelled my services with them after 16 years. NOT EVEN AN APOLOGY.

My husband was stationed in North Carolina due to him being in the military. We decided to get Dish TV when we moved into our house down there. When we signed up we specifically asked if we have to cancel our TV before our 2 year contract was up would we have to pay an early cancellation fee. They said "NO! Just send in your orders and we will be happy to not charge you." So, we did. And guess what happened... They sent us for collection because we refused to pay the amount. We didn't want the fact of us being up for collection to hurt our credit so we just paid it in the end. This company is a bunch of liars and we will NEVER go back. The worst customer service I've ever dealt with.

I wish I didn't even have to give them 1 star. We were mislead into a contract that we not interested in. We must take some blame in that we trusted that what we were signing was what the technician had explained. When trying to cancel, we were told there would be a $300 penalty. When we went to pay this penalty, we were told that this was never agreed and we now owed close to $500. We asked them to please play back the prior conversation and were told we would have to take them to court to hear it. It's unfortunate that the consumer is subjected to this criminal injustice and has no other option but to pay for unused services. I would rather listen to the radio than to ever deal with Dish Network again!

I recently took my service off of pause after 8 months. I normally watch channel 13 in the morning for the news. I turned it on last weekend and no news. Well you can imagine my shock when I realized that I wasn't going to be able to watch the Seahawks game. You have a monopoly on cable TV in the Cle Elum area. If I could change carriers I would. I recently committed to a 2-year package. You have raised my monthly rate. You are taking channels away and now I feel like I am being punished for my commitment. You are greedy and do not care about your customers. Believe me When I say I would rather have no cable but I am locked in. When are we getting our channels back???

I was so excited to get Dish tv and internet when I called and told me $142.00 for the down payment but I did it. Have the money in my account so I told them I'll have it in my account in the morning. So him told me great ok. I said "does that change anything?" "No," he said "just call when you make the deposit and we will take care of it." But when I call for the internet they said I had to wait until the installation. And I ask why they told me they had no info on it. I said that don't sound right so I went with it.

This is by far the worst company I have ever done business with. You cannot talk to these reps. And get a honest answer and would never ever recommend Dish to anyone. People beware or be screwed by Dish...

Dish Network has not been providing my local channels all summer. We have been patiently waiting for them to reach an agreement with the broadcasters and restore the channels. Their customer service representatives lie about when channels will be restored. I would like to cancel services with them but they want to charge a fee for cancellation even though they are not providing my most watched stations. I have attempted to reach them regarding this issue and they fail to recognize that they are not providing the services I am paying for.

So, where do I begin? We have always had problems with Dish since day one! From billing issues, internet problems, from the technician not wiring the equipment right and not fixing the problem for DAYS, etc. We lived in an RV for almost 2 years and had Dish services since we moved in. We have always paid for THREE bedrooms even though we did not use them. I figured it would be easier later on down the road when we finally got our house. They said that the technician would just have to come hook it up without any charges since we've been paying for it. We've always tried to get DirecTV but always had to put a large down payment so we just stuck to what we could afford. When we finally got our house that was on the SAME property and our services needed to be moved less than 10 yards. We finally got DirecTV installed and wanted to switch services ASAP because we were tired of the poor services from Dish.

I have taken notice over the years as to Dish Bank/pause actions, when requesting a pause period. I found Dish policies to be dishonest and employees just as bad. I placed service in a pause state due to out of state medical treatment. I noticed my checking about being drafted for $76.00 as in full use of Dish services. I was unable to check mail for months. Meanwhile they were taking my money directly from my checking acct. when on pause. This is where the dishonesty really shows up, when they tell you it was never placed on pause. 2nd time they did this to me.

My husband and I have had Comcast for the past 10 years - yes we were very UNhappy. Terrible customer service & nothing but problems. My friend told me to switch to Dish & thank god we did! Not only are we saving 105 dollars a month but the customer service is outstanding!!! Love our service & picture quality! We are so thankful! Keep up the good work.

I am writing this because when I initially signed up for DISH I did so under the misguided notion that I would be getting DISCOVERY KIDS network. Why you ask because I have a daughter who loves My Little Pony. I signed up for a 24 month contract for under 100$ which included high speed internet (what a joke - they should call it molasses internet because of how slow it runs) and I was fine with that. Let me tell you I made it CRYSTAL clear to the representative why I chose the package I was signing up for. Well after two months of having this program they decided to move Discovery Kids to another package. How very convenient for them.

It's easy to write a LONG SCATHING REVIEW ABOUT HOW HORRIBLE DISH IS!!! But to get my point across quickly I will just summarize: Had service installed in my newly constructed house. For 5 months it was pixelated - I called MANY times - and it took that long for them to send out a rep. When the rep came out he found my Dish was installed in a place that only received 50% of a signal - so he fixed it. I called DISH and wanted 50% of the payments I had made for 100% service refunded - as I clearly did not get what I paid for... but they only offered $5 back. I have a Smart TV - but their new Hopper (receiver) has a "tech glitch" with Smart TV's so I have to plug and plug back in the HDMI cable every time I turn the TV on.

I signed up for a great promotion. One of the promotional items was free Netflix for a year. Never got it. Called Netflix to ask why I had not received free Netflix. They asked for a promotion code. I called Dish Network and asked for the promotion code. They sent me my contract committing me to 24 mos. No promotion code. Called Netflix to give my contract number. You need a promotion code. I called Netflix back and received another copy of my contract.

Dish dropped Fox Network, charged me for the channels/service. Called them and cancelled after they broke their own contract and they want a big termination fee. I don't think so. Gonna lawyer up. It's not about money, as a proud small business owner it's about quality and principle.

I was told over the phone many times that Dish was in my apartment before so I knew they could install here. Well, it was a lie! When the tech came over I was told that there is no signal here and the install was impossible... Nice! They already got $150 fee to install a ghost and my money is not in my account yet. Now I have to wait for this crooks to return my money that is sitting in their bank for a few days already. Already someone told me that it happened to them also.

Never ever get Dish. They promise you an all inclusive package with their bundle including the internet but don't tell you the internet they provide doesn't work on their on demands and you have to find your own server. They lie to get their product in your home and penalize you for telling them you don't want their product. They took almost 500 dollars out of my husband's disability check without authorization and refuse to put it back for what they say was a 'disconnect' fee. I asked them if they felt it was right to lie to consumers and then penalize them for cancelling them and they can't say anything. I have never been treated so deplorable in my life.

Contacted Dish, claim dept a woman name Molly/Margaret called and with threatening voice. My complaint was only why without my permission you guys are installing Dish satellite. She talked and talked nonsense and she hanged up on me without anything. I clearly told her it's their responsibility and professionalism to ask the tenants if they consent from the owner since it is rental property also. She throw the ball at other small business who are authorized by DISH and she said they are liable but not them. This is scam from DISH to make small businesses suffer since it is their sign. Anyway I have sent a consumer complaint to State of California. Hope I will hear from them soon. LANDLORD AND TENANT BE AWARE.

Dish is CRAP. They collect billions of dollars each month (figure it out, I am paying $148/mo and they have millions of subscribers). They have now stopped 2 of my local channels because of their greed. They are in violation of my contract with them, but I don't seem to be able to bail out of the contract they have reneged on without going to an attorney. STAY AWAY FROM DISH NETWORK!!! I would select no stars except this application requires that I select number of stars. They do not even meet 1-star levels of service.

I paid every month on time. Never late on my bill my Dish TV, but when it rained I never had any TV. So after a year and a half I decided I was going to stop this services. Because they never gave me anything back for not having services. I paid 44 the first year and 88.74 per month after that. Stop the services because when it rain I had no TV. The operator we could bring a tech out and I would have to pay 95.00 just for him to calibrated my satellite. No way. So I had to pay Dish 195.00 to disconnected the service.

In a political election year. I compare Dish to the politicians on TV. They promise to deliver a great tv experience and the promises are completely empty. I switched to Dish and within the first 3 weeks of having DISH I immediately lost CBS and Fox stations. Being a sport fan coming up on football this just won't work for me. I gave them time to work it out. I was very patient waiting over 2 months.

I signed up for Dish. Unfortunate for me. I had trees blocking my DirecTV which I had for 16 years and loved. Never a hassle with them. So I signed up for Dish with a promised 2 year price guarantee of $49.99 and a $10 hopper fee per month. But the hopper fee would be waived if I signed up for auto pay which I did. The first month I got charged $79.99. The second month after arguing with the rep I got charged $49.99. The price I was guaranteed for 2 years. Since then I have been charged $59.99 a month and am constantly being told they don't do $49.99 a month. Never had. Gee that is funny. They sure advertise it that I get $20 off and that is it and my bill is $59.99 and that they will not honor the $49.99 price.

Dish claims to have the best interest of their customer in mind when they are negotiating with other channels. But to be truthful here channels get blocked so their customer can't watch programs they enjoy for extended periods of time, and Dish continues to charge the same price regardless. I call this a big rip off. I'm not getting my money's worth with Dish. And everyone who is getting ripped off by Dish should complain and probably consider changing companies. This is an outrage.

We just purchased Dish TV service based on the advertisement that we could record 16 channels at once. However, we were given an older "hopper" that only records three channels. So if two programs are being recorded only one TV can choose and watch a desired program at a time. We have four TVs. In spite of calls to get this issue resolved, Dish wants us to pay $150 for an upgrade. My advice is don't subscribe to Dish.

I just recently signed up for Dish satellite service. DON'T DO IT. My local channels have gone out more times in a month than in 10 years with Directv. I have called 5 or 6 times and this is the 1st time they said they will send someone out to fix it. I don't believe they will fix it but no other options. They offered to send them for free but it is not a kind gesture on their part. That is part of the contract. Their customer service is very poor to say the least. You have to hope you luck out and get someone that cares. I had to argue with the representative tonight to get her supervisor. If you are looking to save money and don't care about the service, go to Dish. If you care about watching the channels you signed up for, go to Directv.

I have subscribed to both. Hands down, Direct has better equipment. I had DirecTV for 3 or 4 years and I never had their satellite box go out. I have had Dish for a little over 4 months and their box has already went out 5 or 6 times. It seems if there is a storm anywhere, not just in my area, the box goes out. My box was also not updating the guide so Dish sent me another box. They first had the audacity to try and make me pay for them to send another one. They finally didn't because I refused to have to pay to return defective equipment. I have also lost more channels with them; 2 of them have been off for 6-8 weeks. I have a contract for 2 years with Dish which I will honor but as soon as the contract is up I am going back to DirecTV. The sole reason for posting this is to inform other consumers who thinking about switching to Dish and my experiences since doing so.

Several things happened which cause me to say NEVER, EVER, EVER go with Dish. The day the tech came to install Dish, he went into my attic, and ruined the soffit under my room when he installed some cable up there. Denied that he did it, although the only thing sticking out of the previously normal soffit, was the dish cable cord. From the very first payment, for my supposed $29.99 plan, I got a bill for $50 and up, (and it kept going up and up and up...) even though I was on a 2 year contract with the price locked in. According to their customer service reps, the double or more bill monthly was due to my having to pay for the hopper box and the remote. Nice way to double your money, Dish...real nice. And not at all misleading, right!!!

I was guaranteed a single price for one year. After 6 months my bill went up $8 per month. They claim I was informed of this & that it's in the contract. NEVER in all of my dealings did anyone tell me I would have a rate increase in 6 months. The customer service agent attempted to tell me it's the same principle as getting 3 months of premium Channels. No, it isn't. I never cared one way or the other about Premium Channels but I do care about the Protection Plan. And I care that Dish Network doesn't honor their promotions & promises! This company has scripted customer service.

Overall Dish is a good value, unfortunately they have problems. Their On Demand software will leave you confused and dismayed. It is total garbage. You want to rent that? Nope, you're wrong. You can try to select it, try to download it, try to watch it. Maybe 1 out of 10 times it will actually work. Just an amazingly frustrating experience. Get yo' ** fixed, Dish.

My mother had Dish Network and when she passed away I called customer service to cut her service off and the rep kept trying to sell me a package if I agreed to keep the service on. I refused to keep the service and told him to shut it off and it turns out he didn't and now there is a bill for a month of service after I called. And Dish keeps calling my phone for my mother to pay the bill even though they have in their computer she is deceased, and they call like 8 to 10 times a day everyday. And I never gave them my phone number so when I called to have it shut off, they must have had caller ID and recorded my number and call mine because I shut my mother's phones off. I would highly recommend that people stay away from these crooks.

This has been a nightmare dealing with Dish. We moved from Texas to North Carolina and planned on using Dish in our new location. We disconnect the service in Texas but was not able to connect in North Carolina because of the law of installing the device. We notified Dish we cannot have it installed and we return the equipment after they sent us the box. We received an email letting us know the account was closed with a zero balance. We recently received a collections notice to collect the early termination fee for $200 plus all the late payments. We had a zero balance and this happened. They will not clear this up and like I said, is a nightmare to work with them and I would NEVER recommend them...

I am only getting an average of 10 - 20% of the speed I have paid for. Everyone should band together for a class action lawsuit over their false advertising of speed. And they seem to use all data, day or night, to reach the anytime data so they can cut your speed sooner. My speed after 2:00 AM right now is 0.04 to 0.21 Mbps. Boycott Dish and join a lawsuit.

I am looking for an explanation on why DISH did not show a scheduled show - Big Brother's live show that is scheduled every week but tonight they put football on when the cable companies are showing it, that is how I knew it was on. Customer Service said it is on tomorrow, even though he recited the scheduling and said Thursday. So, I miss a live broadcast because some idiot programmer can't load the schedule correctly. I would never recommend DISH to any one.

I had a new dish system put in and their technician stole my 400$ wedding set out of my room that was in my jewelry box my husband bought me while overseas and then signed my name to a contract that I never got or seen but he signed it for me. I made a police report and some theft department I am suppose to deal with never calls me back and calls me a liar when I know I just took it off before he showed up to do some yard work and put it in my jewelry box. The president of Dish says despite of the fact I am not the one who signed it they will not be disputing the signature and they don't dispute signatures. I attached the picture of my ring that he stole to this.

I am very must disappointed with Dish TV. When I wanted to start a new connection they were more interested in me. Now after 4 months when I want to cancel my connection they are asking me to pay $400 for the cancellation. HOLY CRAP! When starting the connection, the representative told that there is no contract and it is on a monthly base payment and I can back off anytime I want from this, on those conditions I agreed to take the connection. She never talked to me about any 2-year contract for my connection. Never ever send me a notification or any letter in mail to sign for.

I got dish back on 3/10/15 with a 2 year contract. I spoke with Billy and got a quote of 170.98 after my 1st year as you get a discount for the 1st year. After my year rolled around my bill jumped up to 198.10. I was very concerned before switching to dish about how much my bill will be after the 1st year. I called dish to discuss my bill and they said that my bill was more due to negotiations that they go through every year... REALLY almost 30.00 more?? So we bundled with satellite and internet which is a complete JOKE!!!

These people are CROOKS!!! I paid my bill every month. Then my bill being on the end of the month looked really bad if I was a few days late and they didn't have a problem with that, and I always paid. I got really upset over their billing and cancelled my account after being with them 4-5 years. To cancel this bill with them was a real NIGHTMARE for us. I called them and told them I was tired of their billing and to cancel my account. THEY DID NOT WANT ME TO CANCEL MY ACCOUNT.

I'm a grandmother on disability and I've always paid my bills on time and have a excellent credit score. I asked and spoke to a representative at DISH about my bill going up and stated then I wished to cancel because I would no longer be able to afford them in my budget. They said they wanted my business and to keep me as a customer. They said, "Just pay 47.00 a month and we will honor the price and ignore your bills." I then was paying the 47 - each month faithfully. All of sudden today they turned off my service! I paid them in advance 47.00 and they are stating I owe them 21.00 more. Which a agreement is an agreement. 47.00 and no more or less a month I should be fine.

When signing up for Dish Network over the phone I was told that after the promotional period was up we would be able to cancel. This gentleman obviously conned us. The 12 months is up... we have entered some serious financial hardships (car crash injuring both my wife and I putting me out of work... The only breadwinner in the family... family of 3) so I tried to cancel. I got sent so far up the 'food chain' at Dish and explain my situation and they STILL wouldn't stand by what THEIR sales rep promised us. I will NEVER use a cable company or a satellite company ever again. The future is through the internet anyway.

Customer service is as bad as any I have seen and they have not delivered on a single thing on the coupon they sent me to change over from Time Warner. I will go back to time warner.

Last year we sold our home and called Dish Network to cancel our service because we had not yet found a permanent residence. They advised us that because we changed to the Joey ten months earlier our contract started again and we had not honored our two years contract although in total we had been a customer for almost three years.

I am highly recommending anyone who may be wanting to sign up for Dish TV should think it through before doing so. I know it may sound great at the time, however eventually they will screw you as a customer in a big way. I recently have had this done to me. They are the worst Company as far as helping an individual when there is a crisis that occurs. To top it off when I had called and spoke to a representative she was helpful but when talking to her she failed to document my payment arrangements. Therefore I was shut off from the tv programming. And I had the arrangements made with her and I documented it all as well and was going to pay my payment the following day but was still shut off. Dish is worthless providing customer satisfaction. There's no doubt about this at all.

Ok I'm thankful you got the NFL network back up and running on Dish network. But we've had Dish network for over 9 years. My wife has tried to convince me to change due to cost for many years now. We've actually been paying extra money to get the local news networks and channels. But for last two months we've not had our favorite local channel Fox 8. We also lost the NFL channel for while. During football season these are the two most viewed channels from our home. Fox 8 is the most watched channel year round especially in the mornings.

Dish services are horrible. I get charges for putting a service on hold I never had. Then they refuse to refund me the amount. They also did not log all the calls for the issue that has been called about every time. I have the tailgater no monthly fee pay as you go - and I was never suppose to be put on the vacation hold with the 5 dollar fee per month to keep the account open. I was also told that I could not cancel the service due to restarting the service again would cost 50! Every time I call to get an issue resolved I get different answers. They wanted to charge me 91 to open the service so I could cancel it. And the reception is very blurry and not a quality satellite service you'd expect from a well known company. It's just not worth the costs.

About 2 weeks ago I decided that I wanted to save some money on my Comcast bill. So I thought okay I know that Dish network has a nightmare customer service in the past but it's been 8 years since I dealt with him maybe I'll give him another shot. I call, I talked to the gentleman in Texas and I tell him I need specific channels Smithsonian Science and History. Those are what I watch. "Okay will get you the right package" she says "but you're going to have to pay a little more than one that's advertised to get those channels." "Okay no problem," I say.

We were told that we would get the same channels that we got on DirecTV. We have an elderly person that lives with us with some dementia issues. They told us the remote would identical and the channel locations would be identical to those on DirecTV. They told us the NFL network would be free in this package as well. None of this was true. Had to hassle with Dish Network but got them to not charge us for the installation. They however would do nothing about putting DirecTV back in service. We had to pay for that privilege ourselves. Took a week to get DirecTV out to reinstall the old system. We were told that they would put it back the way it was for free if we were unhappy. I would never ever have Dish Network in my house again!!!

I bought a boat that had KVH dish and a dish receiver. I activated the account through Dish and found out that Dish had changed their satellites and will not pick up the signal. I tried to cancel service and that wanted to charge me $510.00. They should have none that there would be no service. They are bad news. Stay away from Dish. They also said that I signed a contract which I never did and I asked them to send me a copy but they never did. STAY AWAY FROM DISH!!!

As a senior, we periodically have used Dish while at an RV park for frequent vacations. Dish indicated we could pause it periodically at $10.25 per month. After calling to pause once in April and another time in July, full bills continued to arrive. Repeated calls and requests for corrected bills were ignored. Dish's notes indicated I called to pause but ended the call before THE DISCLAIMERS were read and therefore, the pause was not activated. The only pertinent information they need is to pause the service - AS THEY CLEARLY NOTED. One should NOT have to listen to a list of disclaimers to suspend service just as one shouldn't have to listen to endless advertisement to secure service. This is simply another way to continue service and billing.

I have ran into a situation where I am having a hardship issue. Last evening, Saturday, I spoke with a customer service rep and was treated well. However, I could not choose the shows I wanted to watch in order to decrease my America's Top 50 so I settled for T120+. Well, my husband was unhappy because we lost our game channels and the Western Channels. The charge for doing that cost me $15, which $5 was waived. I was informed of this AFTER I had been told the cost for changing back was the same as the night before. NICE!!! But, I was told if we changed again it would cost us another $5 fee.

For the past 7 plus years my Dish bill has been automatically deducted, however 4 months ago when I received a new debit card the CVV code changed. I called Dish to inform you of the new number - but since that time each month it happens again. Yesterday when I returned from a business trip both my Dish and internet have been discontinued. Without internet my cell phone does not work because our location is remote rural. Today I drove to my office in town to call your company. I got the same recording that I have gotten 4 months prior so I decided I needed to talk to a customer representative.

Called customer service to find out when DISH anticipated the return of the NFL station. Their response: "I don't know but I can offer you a Latino station at a discount." Why would DISH think we would want that? We are a BIG football family, none of which speak Spanish. To us, this response just rubbed salt into the wound. DISH wants to consider themselves customer friendly. That has certainly not been our experience.

Is incredible how we the people are without any protection between the biggest corporation. Am giving one time permission to DISH for starting the account and this company put me over for $18 in my bank account. This company take $190,00 but my monthly payments is supposed $155,00. My one time payment was a percentage of this amount at start the service. They never used the payment authorisation. Am call twice in a period of 6 day am pay $73,00 and 6 days later $51,00. Now I need wait to the bank complete the transaction for submitting a complaint in it.

Dish is a money scam! After the deals expired my bill went sky high! They kept adding movie channels and I would have to call everyone to get them removed. We were paying almost $200 for just TV! My parents have TV, Internet, and phone through another company and couldn't believe this was what bill was! Well times are hard and my husband and I are having to move back in with my parents until we can get on our feet. We only had 5 months left in our contract and call and see what we can do. They said we would have to pay an early termination fee which I don't have right now hints the reason we are having to move. I had only the amount I owe my landlord in my account and Dish took it upon theirselfs to pull out the money they need without my permission and then tell me it's in their contract they can do that. I now do not have the money to give to my landlord and don't know what I'm going to do.

Dish service is still bad when it rains. Even though they claim it doesn't. Out of the 250 channels I am suppose to have I would say less than half of those are watchable. Why am I paying for informationals?

I apparently lost my "credits" because a year had passed so my bill went up to $176 MONTH! I'm on SS so I called them to see what they could do for me. They said they could give me a $10 credit! I said NO THANKS. The internet was shoddy to say the least. SLOW, hard to buffer anything! They lost 4 channels that I watched because the channels never resigned! OH, BUT THAT'S OK because it's in their contract that they can change their lineup. Anyway I wanted to be set up on some sort of payment arrangement to pay the early cancellation fee. NOPE they couldn't do that! NO PAYMENT ARRANGEMENTS!

We canceled mostly because we don't need it. But final bill wasn't right. We received several "we'll do almost anything to get you back" pieces in the mail. So I called to see if we could get it cheaper, starting with adjusting the last bill. It was only $20 too much, but we spoke to 3 people who refused to adjust. So for $20, they lost a customer permanently. But the worst it... when we took the box, etc., to UPS, THE UPS GUY WARNED US TO BE SURE AND HANG ON TO THE RECEIPT BECAUSE DISH WILL BILL US! And the man behind us said... "Oh yeah! In 2 months, you'll get a $700 bill. I used to work for them!"

After 7 yrs, show me some customer service. Worst ever experience, customer service experience, of my life! Account #**. I have to move for my job and new place I am renting already has cable service included as part of rent. I cannot help. 45 min spent with customer service (very rude way to talk). As soon as they figured I am not going to be customer, they throw contract at me. I am not worried about $80 cost of early termination but I expected consideration for my longevity with company.

Let me add my complaint to the thousands on here. I am sick of "complete signal loss", "partial signal loss", and " local channels interrupted." All I want to do is watch the news! No weather event, no nothing. Didn't have the news all weekend. Now it's Monday, and the same deal. I am about ready to buy an antenna like the good old days, when we had TV even during hurricanes, and the reruns were confined to summers. I am suggesting that we write our Congressmen and make a law requiring them to return our fees during outages. Then I bet they get their act together.

I have never had a more poor experience with a satellite service provider! We signed up for Dish Network through an independent contractor, MMC Communications. The owner and installer gave us all false information and has been EXTREMELY difficult to work with. On July 22, 2016 we contacted Dish Customer Service at 3 pm to see if it would be possible to make a partial payment to ensure continued service (to keep our good payment history going). The customer service agent told me it would be no problem to make that partial payment and make the remainder of the payment on Monday, the 25th of July.

Dish Network is a horrible service simply because their satellites can't communicate when it rains--be it a LIGHT drizzle, normal rain, or storm, reception is interrupted for extended periods multiple times during the "weather event." This occurs 100% of the time when there is precipitation. 100% of time, not "most of the time", not "often", not "sometimes"----100% of the time. Maybe it's odd that when it rains, I watch TV---well, I try to anyway. Nothing like watching the 1st, 3rd, 5th and 7th inning of a ballgame, it really adds the intrigue... I will be cancelling Dish and going back to cable where service interruptions NEVER occur due to LIGHT drizzle.

I made many calls to Dish about service and temporary suspension during off season at a rental property. I was told nothing would change if I put a temporary hold on service, everything would be just as it was before, LIE!! I restarted service and lost a $30.00 a month discount. I was NEVER TOLD this tidbit of information. Not once in, safely saying 5 separate inquiries to Dish before signing up for service. That and my one year plan has become two years with an untrustworthy corporation. Don't ever believe a word they say, not without it being in writing. Bait and switch!!! That and their 120 package has almost 30 that's right - 30 shopping channels, yep!!

I called the DISH Network and they didn't care what is fair for me because I am deaf and using closed captioned and it's difficult to watch when the screen become smaller due to loss channels, and I feel that we should get our cancellation fee waive due to their loss channels and closed captioned was not big enough to read due to the screen becomes smaller since we have 60 inches of TV... The screen is like as 25 inch... I requested to waive and they won't waive. Pay the cancellation fee. Even only four months left till Nov 2016... They still want us to pay no matter what because we signed if they lose contract with other network and we must continue paying til the contract ended. I feel the the DISH network is not doing right business with customer. I pray for the DISH Network to change and be honest with their customer in the future.

I'm posting this because I believe Dish will block my post on their Facebook page. I sincerely hope this post somehow becomes viral. I'm not sure my blood pressure will ever be same after dealing with this company. A rant and question and a plea... 2 nights ago, I came home after working my usual 10 hours to find my internet down. It had been working in the morning but there was a storm in the area so I called my internet provider Dish to see if there was an outage.

My wife and myself sold our home in Chicago in 2015. We wanted to downsize, so we found an apartment. Landlord sent a technician out. I was told by Dish contractor he would install system. My wife had been sick so I handled it. I did not agree to a contract nor did I sign one. My wife died on December 20, 2015. She died in our apartment after a long bout with lymphoma. I was devastated. It is not the fault of Dish that Jan got sick and died. When I called Dish and told them I had to move, I had to get out of that place, they could have cared less. Several times I called and waited on hold for 30 minutes or more and was finally disconnected.

I've had DISH now for 11 months. I could write a book with all the problems I've had. If not every day, every other day, I have to reboot hopper and Internet. I've had techs out 2 or 3 times. They'll get my equipment to work, then a day or two after it starts acting up again. If I call to complain, I would be calling every day. I'm moving out of state in a month and will be unable to use any satellite equipment. I called DISH to find out if I would be able to cancel my contract with no fees. I was told I would have to pay the early cancellation fees. Also, I've called several times to lower my bill, only my bill gets higher! What's that about! Very unhappy!

CAN I MARK A NEGATIVE STAR??? My Aunt lives in LA and I have been trying to assist her with her issues with DISH Network from my home in San Diego. DISH has been forcing her to pay a monthly charge for services NOT rendered and are in violation of the contract they are forcing her to uphold. DISH NETWORK, a large corporation, is bullying an elderly, disabled woman who cannot afford a cancellation charge. She is alone and her TV is her only friend late at night. Originally she was using another network service and was manipulated in to trying DISH with a 2 year contract.

I contacted DISH Network Technical Support when my satellite service was not working. After extensive troubleshooting over the phone, they determined that on-site service was required. They indicated that the earliest available service date was 9 days later. 9 days is not an acceptable level of customer service. Despite multiple requests to escalate DISH Network has been unwilling/unable to improve.

We were charged for a full year without having service. They lied to us saying the service was discontinued right away. The service was not working right. It kept cutting out but it was never disconnected. This was a representative of theirs. We have been trying to find a solution to this problem but to no effect. I feel they owe us a refund of 1,600 because we never had the service. We've been dealing with this problem since January 2016 to this day. They gave us an address in Aliso Viejo which they have moved since a year ago and a phone number which no one answers. If anyone can help us please call us at **. Thank you.