DISH Network Reviews

Returned to Dish for TV and Internet because it was my only option. Expensive internet required me to purchase additional data almost every month for facebook and email, while not watching short video clips. Found another option and set up cancellation. Day after I cancelled, Dish removed charges for the next month from my checking account. Called about refund. Worked my way to supervisory who eventually set up the proper amount and said it would only take a few days to be returned EFT. One week later, no money. Called again, "it's pending". CSR gives one timeline and method, CSR representative give another timeline and method. Finally reached "office of the President", who, RUDELY, proceeds to inform me it was MY FAULT for not canceling the account or autodraft in time. Silly me. I thought for NO SERVICE received, they wouldn't charge! Run for your life from Dish!!!

My short time with DISH was the single worst experience I've ever had with a company. When I signed up I was given false information, the installation was late, unprofessional, and sloppy. They offer no trial period. (Once it's installed, you're locked in for 2 years.) The DVR itself was glitchy. When I called Customer Service about the false information I was given at signup, they gave me the runaround and denied my request to cancel the contract. Ended up paying the early termination fee just to be done with them. As bad as Charter/Comcast/DIRECTV can be, DISH is far worse!

I am currently a Dish Network customer. I called 10/14/16 and spoke with a rep name Shanika. I asked the rep if I can get an extension til 10/21/16 to pay my bill or what my options are. She stated that due to the type of acct I have she can not grant an extension, BUT you can pay 50% of your bill and that will stop your services from being interrupted. She took my debit card payment for 50% of my bill due and confirm that I would need to pay the remaining balance before 11/12/16. Ok. So just to be sure what she said was true, I called right back and spoke with another rep to confirm that was true and my services would not be interrupted. He as well state "YES the services will NOT be interrupted" and to pay my remaining balance on or before 11/12/16.

Most ridiculous experience ever!!! Almost comical now. Had to wait for tech since 8am YESTERDAY. It is now 430pm. The next day he just got here. He was not briefed of what our job entailed as it is a bit more complicated than usual. Dish kept calling with recordings that say "We are calling about your Dish appt. Tech will be there between ** and **. If this is not okay with you, press 1 to reschedule. Press 2 if you want to hear this again." WHAT? No option to push if you are okay with the time? Ok so I won't push anything. WRONG! The recording then says "We did not get your response! This is Dish calling about your appt. Your tech is scheduled to be there between ** and **." Over and Over and over... If you hang up, you wonder if your appt will not be confirmed. So then you call in to customer service and you are annoyed.

Damages. We need to do a class action against Dish as customers and sue them for their negligence. We called to have Dish come to our home and rewire because we moved our tv to another area in our living room and bedroom. They sent out starwest satellite who put huge 3-5 inch cracks in our siding 2011 trailer home and blew out the electric in our bedroom and bathroom. We called an emergency electrician. It was late on a Fri afternoon and we have 2 children under age of 7. It took them 6 mos to pay electrician and we have been waiting for over 1 1/2 yrs for them to pay to have our siding fixed. We are getting the runaround with dish and star satellite. This happened July 2015. We disconnected our service with them. We were with them 8 yrs and 10 before that. My advice to you is go to DirecTV or Netflix. Dish is no good and run if you see starwest satellite coming to your door. My opinion is they are in on it together giving us the runaround.

I have had nothing but trouble since having DISH tv. It started with the company coming to my house to wire the house for service. They sent an outside company to wire the house and they did such a horrible job, that their company had to send someone else to fix the problem, twice. My remote has gone out and I had to wait for another remote to arrive. It was the small box so it was more than just push the button. No, it required a remote to use the tv. The service stopped working, another technician. The box went out, and sound, wait on another box. Now that box must have a technician to fix it. Horrible service. Will not recommend them.

I started with Dish only 3 short months ago and I have just terminated my service. I would have internet access for only 1 week out of the month and am being charged 70.00+ for the service. I called several times to express my dissatisfaction with the service and received extremely poor customer service in return. The representatives were unhelpful and the highest up, "presidents", were rude, unhelpful, inattentive, uncaring and very defensive. The first call I made was 2 weeks into having their service. The 2nd call I was informed I would get a callback from them but have no evidence of receiving said phone call. This company has been the biggest of headaches. The day it was installed the technician even admitted to the poor service. Don’t go with Dish service.

I had been a long time customer to DirecTV; however I was told by many that they "LOVED" Dish, so my contract ended with Direct and my husband and I went to Dish. FIRST, the guy they send to my house placed the dish on my roof which we did NOT want and he PUT a hole in my rooftop therefore leading us to replace that area on the roof so it would NOT leak any longer!! SECOND, we had trouble from the time he installed from. (1) HE FORGED my husband's signature. (2) The "NEW" box that "WE" bought went out only two days of us having it, they send a new man out. He stated, that the first man did not even wire our house correctly, he ran new wire and took old box with him. HE "NEVER" turned in the box he took and DISH stated we had to pay for it. I hunted the man down and GOT our box and sent it in. (3) We HAD to return almost 7 boxes due to them over heating and "DISH" wants to tell us to put a fan on it!!

I was a new subscriber to Dish and was to receive a 100 gift card. The correspondence was to come from Infinity. I never received a gift card and I was sent back and forth from Dish and Infinity for 3 days. I did not receive a email nor did I receive any mail concerning the gift card. I received service in July. I waited for the card to arrive, when it didn't I called Dish in September. I was told the gift card was on its way and give it another 3 weeks. If I didn't receive it by the end of Sept to call back. I did call back not once but 3 more times in October, and was sent to Infinity each time. I am very disappointed with the service I received from both. Each blamed the other and said they could do nothing about the gift card. After my 4th call to Dish they did offer me $30.00 off my next billing. I appreciate the money off, but still felt this situation was unfair.

I live in a duplex and share my satellite TV provider with my neighbor since we live under the same roof. They were already using Dish Network when I moved in so it was easiest to just jump on their plan and get our own receiver. Dish has been okay, but as a former Cox cable and DirecTV user, I would have to say I prefer those two over Dish in terms of customer service and reliability. I find that I watch less and less live TV with Dish and started watching more DVDs and Netflix because my receiver is slow, the guide won't pop up for about 7-10 seconds after I push the button sometimes, and if the weather is even a little bad my connection will break up. It's not unbearable and I do like some of the features they offer like the Hopper, but I wouldn't necessarily recommend over other providers I've used.

The envelope in which the solicitation came had no indication it was from Dish. In a black strip across the envelope it said "INFORMATION REGARDING YOUR PROPERTY". When I opened the envelope it contained a solicitation for getting high speed internet starting at $49.99. In what way is this solicitation INFORMATION REGARDING YOUR PROPERTY. If it was to grab my attention to open the envelope, it worked -- but it is misleading and grossly false. Of course, all your advertising is grossly false. You start with one price and then after a time my bill was doubled. I am looking for a company that charges the same for the duration of the contract.

Do not use your card to pay a bill for someone else. They took 339.00 out my account and add me as a joint account holder just for paying a bill for someone and when their services got terminated they went after me. That's a bunch of crap and against the law. I have contacted a lawyer concerning this matter because I will not let them get away with it. They told me to contact the person bill I paid and file a dispute. I would not recommend anyone to get services with them and customer service is rude and can't tell me anything. They should be shut down and also I asked them for their head quarters number. They told me they don't have one.

Dish Network misleads you when you try to cancel the service. I called to get a closing date set up. They told me to call on a certain date to schedule. I called on that exact date and a month later I received a charge on my card for $70 which is a service charge for early cancellation. I was with Dish for 7 years and was treated very poorly when I tried to end service.

My ex-fiancé got Dish Network. She used my card for only one dollar and they went behind my back and do an unauthorized an amount of a total of $787.50 and I talk to a CEO and he stated that as soon as I returned the equipment he would reimburse my money back to my account. Never happened. And it been over about two or three months and it is nothing but a very big "SCAM" to get money from them and their credit card information illegally. So someone needs to do something and to refund my funds back to me immediately please. Thanks.

I have been a happy DISH customer for 5 years. Then all of a sudden I got an email stating our account was past due. Our bills were taken out automatically every month so I was confused on how it was past due. But apparently The Card they had on FILE had expired so we just had to give them a new card number and expiration date. Thought that was a easy fix. NO! The very next month I get another late notice so I call and they say, "You have been taken off of auto billing. Your card is expired." So I explain, "I called the previous month and gave you a new card number and paid the bill." She argued with me so then I just told her to shut it off. She was so rude. Not helpful at all. Again. I was a very happy customer for 5 years. And one person totally changed my mind. Do not use this company. They do not help at all. Very rude and they call you liars. Very disappointed. Will not recommended to anyone.

We had cable television through our local provider and decided to switch to DISH. Nothing but problems from the get go. We've had a technician here 3 times, no premium channels on two of our additional TVs so they gave us an initial credit and we are still having the issues with on demand not working. Bridging problems and they said it is a software issue. It will now take 2 weeks for a resolution and they do not care, stating our on-demand is free. I argued and they said but we do get the programs live which is what we pay for, we just don't get on demand. Terrible, terrible company!

We were with the Dish network for over 10 years and had not signed a contract. We called them numerous times for over a year to get a bill from them and they never responded. After who knows how many calls we made we got one bill. We were told because we were paid so far in advance they don't send bills. Finally tired of all this we switched to a different carrier (Dish raised our bill to over $110.00 a month, no new channels added, just one more box).

We made the decision to cancel our Dish account due to the fact that we were paying for channels that we were no longer receiving. At the time of canceling we indicated to Dish that our account had been pre-paid and we requested a refund. We were assured that that would happen. After waiting 19 days, we called to check on our refund and were told that we did in fact have a refund coming, that it would take 23 more days and we would in fact get our money. It's been 38 days and no refund check, so we called and were told "there is no record of you requesting a refund".

We were a Dish customer. Then they took channel 13 off the air. We called to ask how we were supposed to watch the Seahawks live with no channel 13. We were then sold a sports package that would allow us to watch all the channels regarding sports. Well within the first minute of the first Seahawk game there flashed on the screen a "Sorry but you're not authorized to watch this channel." So I called Comcast and had it installed the next week. When we called Dish about this problem they informed us that the sports package they had sold us DID NOT INCLUDE CHANNEL 13 FOR THE SEAHAWKS GAME. We cancelled Dish immediately. Now they keep calling about a $65 fee they want now. I am disputing this bill due to their false advertising. They sold us a sports package knowing that we would not be able to watch our Seahawks and this is false advertising. I feel I should pay them nothing.

I have been with Dish for 8 yrs. I wasn't under any contracts anymore but continued doing business with them. After my receiver (222k) went out, I called Dish to get another one. I was told that the 222ks were obsolete and I would have to go with the 720... but since it was new equipment I needed to sign a 2 yr contract with them, really? After 8 yrs of my loyalty to them? They didn't make my pay for a deposit so I thought it was just to assure them, they would get the equipment back if I left Dish. Well, after I signed a contract my bill started to go up, they added on DVR usage even when I didn't use the DVR and never recorded any movies.

In February of 2016 I saw the Dish ad on TV for the ability to record sixteen channels. I requested their TV service. An installer came to my house and installed the Hopper and three Joeys (we have four televisions). Before the installer left we asked if we would be able to record sixteen channels and he confirmed we could. However that was not the case. When I called Dish to find out why we could not watch four televisions at once or record and watch three television programs, the Dish representative told me that we had the old Hopper that only had three channels. Their solution is for us to pay another $125.00 for an upgrade. The new Hopper was released in the first week of March. Why do I have to pay for their mistake.

Last year I got my mother DISH Network with the bundle package, with the TV package I got 120 plus package and I chose this because it had the channels she enjoyed. Within 6 months channels started disappearing so I called to complain. I was told they were just a promotional period and my response was, "But on the package I picked those channels were there so I relented and paid more to bring those channels back," then this past winter she lost signal and I was told it would take 2 weeks for serviceman to show up and my response was one of disgust so I decided to just pay early cancellation fee which would have been around 80 dollars and they said, "No it was 240 dollars because of over a year left on contract." I told them that I signed up for a one year contract and I was told not it was 2 years and I had contract which showed a 1 year deal.

Our bill went from $60.00 to $91.00 in one month after pay them the same amount for 5 years. We called. They were rude and disconnected our call. After the 3rd call we were told if we called back again they would terminate our service. We have paid every month on time and have signed a lot of people up for Dish. I'm sorry we did that now. We have lost channels but still stayed loyal to them. When we called to complain about lost channels we were given a $15.00 discount for our loss. Now Dish says we took advantage of them and that is why our bill is more. Well I'm now going to Directv. At least I know I won't lose any channels.

Dish Network is not a pleasant company to do business with. The company always have some kind of promotion for new customers but unfortunately, the existing customers are the ones paying for those promotion. I've been with Dish for over 3 years, never miss a payment, never late and my bill amount keep increasing. I have two TV's and next-to-basic channels and I pay 78.33 with the discount. My regular price according to Dish is 93.33. Every 6 months I have to call them to keep the rate of 78.33. That's the only reason I stayed with the company. Any amount more than 78.33 would be unreasonable for something that is not a necessity.

I was offered a bundled package for phone, internet and DISH Network satellite through TDS. Upon signing up for the service with TDS, TDS said they could offer a discounted rate with DISH if I bundled the package. I was initially set up to have my internet service and telephone service turned set up on 08/09/2016. I receive a phone call the last week in July explaining TDS cannot connect my telephone and Internet service until 08/12/2016--with absolutely no mention that TDS had a freeze and could not offer affirmative service. TDS rescheduled PHONE AND INTERNET SERVICE for 08/12/2016 and DISH Network for 08/11/2016 and proceeded to collected a $50.00 fee to connect the DISH network service.

We were happy with DirecTV service, however the bill was getting too high. We decided to check into Dish TV and get a bottom line figure on total cost. We went online to a authorized Dish network Dealer. We filled out a very extensive series of questions and then hit the button for "Get a quote". The quote clearly came back for their 200+ channel package at $54. 00 a month. We then spoke to a Dish representative and decided on for our four Tv's, a two tv dvr service which then brought the monthly amount to $78 dollars and change. Now keep in mind my confirmed quote was for the 200+ CHANNEL WRITTEN CLEARLY ON THE NOW PRINTED OUT QUOTE FOR $78 DOLLARS. They installed Dish in our home with some problems I might add.

I had Dish for about 4 years. $19.99 they said. No, we paid $65. They always charge more for "this fee" or "this fee". You can call them EVERY single month and end up paying what you should. But who has time for this? You shouldn't have to anyway. I placed mine on pause for about 18 months. They always tried to overcharge $2-150. I would call and end up paying my $5.27 anyway. Then they'd turn it on without warning and send you a bill for it.

I have been waiting since morning for tech. Was told, "Technician will arrive at your place approximate at 12-2:00pm", then got called 2-3:30 and then got called 4-5:30! Seriously my entire Sunday is gone. Beside long wait whenever I call for the customer service, it's some man from overseas with a strong accent answers my phone call, on which I always end up hanging up... It seem like, it's time to say bye bye to Dish!!!

I have been a Dish Customer for 15 years. Recently I placed my TV and Account on VACATION. I took a vacation for a month and a half. When I came back from vacation I restored normal service. Unfortunately I was told since I placed my account on Vacation I had lost all my discounts. I appealed to Customer Retention and explained my dilemma. I twice talked to CR and they twice told me that I should have been aware of their policy. If I would have known their policy I would never have put my account on VACATION. I told them to cancel my account and was told since I was not half way through my contract I would owe them over $300.

Dish says they didn't receive one of my return boxes and charged me two hundred and one dollars. Who would like to take them to court and get everyone's money back plus all the other fees they lied about... Ripoff is all I can say. I know they got both and looks like a lot of people got ripped off too... so that would be a lot of money. Let's shut liars down and the people that work there are lying for them. Do not go to Dish. They just take your money...

Had Dish installed a while back mainly for internet. Wound up with the whole package. One thing we were adamant about was data limits on the internet. We were specifically told there were no limits on data usage. Pure baloney. Not only are there data limits, they give you hardly anything. One update for Windows Ten took all our monthly data allowance. HD TV is not that HD. Overall, we were lied to. Shabby customer service too. Stay away from Dish.

Before I signed on with DISH Network they promised to buy me out of my contract with DirecTV and promised I could record up to 16 programs at once... that was a lie... I can only record 3. I sent their office my DirecTV bill by fax as instructed. They told me it could take up to 3 weeks to receive a check from them. Being week number 4 I called to check on the status of my check which was for 175.00 dollars. They now tell me I'm not illegible for the buyout program and refuse to pay me what they owe.

Ok I had Dish Network and I did like the service and sling box feature but I realized I can get TV for free through my antenna and the other channels through the MXQ box off of eBay. I fired Dish Network. Why pay 90 dollars a month for something you can get for free. I called to terminate service and they said they would send a box to pack the equipment in to send it back. Everything went smoothly, or so I thought.

I had Dish installed, noticed TV had been damaged. When I contacted company and filed a complaint I was notified they weren't going to take care my TV. They're off it. Then talked to someone else that said servicemen never TV. HUMMMM... How do you hook everything up without touching the TV. Then upon talking to someone yet again told it that Dish uses contractors to install, so I would have to talk to them. Oh but wouldn't you know it they don't work for them anymore. So I cancelled service within a month... Now I owe them over $435 and I had to pay for a new TV. Grrrr.

I've been reading these bad reviews of dish network. I want you all to know. That you should file a complaint with the FEDERAL TRADE COMMISSION. Sooner or later they are going to get a class action lawsuit against them for their broken promises and their shoddy service. When a law firm realizes there is money to be made and a just case by filing for wronged consumers, it will happen.

I am DISH customer for past 8 months. I subscribed because I had received good reviews about their service from a friend. Well, you only find out how good a company is when you run into a "real" problem. Unfortunately that experience has left me frustrated, almost in disbelief. The problem has been plaguing us for last few months. We have been consistently getting pay-per-view movies and other shows being charged to our bill every month. When I had called few months earlier to report this, they insisted someone has got to be ordering these at our home, since it can only be done via a remote control.

Have Dish internet-approximately 2.5 years. Have 5 gigabyte plan-for approximately 18 months everything was satisfactory. I was aware that I would not be able to stream music, movies, etc. Internet was used for e-mail and facebook mainly. I began to run out of 5 gigabyte plan in a couple of weeks, then next month 1 week. Doing nothing different e-mail and facebook. I work evenings so do not get to computer till 11:00 PM. The entire 5 gigabytes had been used in 4 hours. Called Dish after 5 button selects was attached to what they call a tech-she looked up usage and said I had been on internet watching youtube. Explained I was not home- this did not seem to matter. She just kept referring to original statement.

Dish man upgraded my receiver today to HD one. We watched a movie, tried to go back to TV. Said hard drive failure. So new box lasted 3 hrs. and fails. Dish has send another refurbished box. The remotes are crap average one a month. I think it's go back to cable time.

I'm stunned by the dishonest practices of Dish Network. I sold my home in Michigan and transferred my account to my new buyer. Both the buyer and I were on the phone together with the Dish representative for an hour to go through the transfer steps. I was told I was completely off the account. The buyer was set up with her own PIN to access the account and provided her information.

Had a bundled service with my internet provider for 6 years, provider no longer bundles with Dish Network anymore and the cost was getting outrageous. Last year I added another receiver to my account, which added another two years to my contract. Today I called to cancel service, talked to a service representative and then asked to speak to someone higher up. After waiting more than twenty minutes, I did get a rep who said she was from the Office of the President's dept. She informed me I would be charged $70.00 for a early termination on my contract and a additional 10.00 a box to return my 3 receivers. I will gladly pay the $100.00 penalty, but not without a fight. I will tweet publically and use every social media I can to get this out.

The things Dish Network gets away with makes me sick. I don't have enough time in the day to sit down and type everything I should so I'll keep it short and simple. If you sign a contract with this company they can legally raise your price (steal from you) without notifying you about the change. The termination fee is so high they force you to pay for service that you're not getting after cancellation. Please for your sake take this review into consideration and pass up on this scam. One star is too high of a rating for Dish and they deserve to be shut down.

Worst company ever. Long story short, I have been with Dish for 5 years, made every payment on time. (Where I live, only satellite tv was available.) Never once complained about the poor service, reception etc. Called in cancel because broadband just became available. They said no problem, that they would send me a prepaid return box. Sent it in, 5 months later... I get a collection bill for $120. I call in and they ask me for a tracking number that they paid for... 20 mins later, the rep told me to wait another week that maybe then they can find it...

I was willing to try Dish Network once again, was I wrong. My mother had the service and they kept dropping channels changing the price equipment problems. I could go on and on but won't. When I helped her send the equipment back I said "Never again." I need my brain checked! I signed up 4 years later and right when they were setting up the Joey they had problems with it. I fought the equipment for the next three months. You know the routine unplug wait unplug wait again... on and on.

Worst company ever. It took them a year to install the dish correctly and now they want me to pay to have it removed after they told me they would remove it. Total headache to deal with.

Paid over $85 dollars a month as a loyal customer and just cancelled ALL services. DISH has tried to collect on equipment that was in a house I rented and then sold in 2011. Renter called and took over the account with my permission, but DISH didn't remove me and add the renter as being in charge of the equipment. So the renter buys the house, keeps the equipment for years and then sells and moves. He had paid for the services in full. So years later they come after me for $375.00 for equipment I haven't seen or been in possession of for over 5 years.

For starters, let me explain I do live in the country and internet options are severely limited; however I did not expect the kind of horrible service I have received from Dish Network. From the start: Misspelled my name on the contract, the service technician took nearly eight hours to install my satellite dish with an internet connection. Continuing: Nearly monthly I have had issues with Dish.

Worst company I have ever done business with. Customer service is the worst. Promise me a two-year contract at a set price, after one year the price changed. Customer service representative said "that's not the package you signed for." I have the exact flyer with the 2-year price guarantee - never signed a contract. Signed the installer's phone. They told me it was only good for one year - the package that I decided on. I told them why would I have a flyer that said 2 years guaranteed and I would only signed a 1 year guarantee and then after that the second year they could change the price while I was still locked into a 2 year contract? This is the biggest bait-and-switch company I have ever dealt with. Stay away from them. Run away from them. These people must have ties with the same people that used to run Las Vegas.

In July of 2015 my primary receiver broke after being a customer for more than 8 years. I moved and was thrilled my new address offered multiple providers. I paid my final bill and then received a bill for early termination. Turned out Dish Network considered my equipment replacement as an upgrade and instigated a 2-year term contract. After 6 weeks and 5 phone calls Dish Network did not ever deliver the signed contract yet I keep getting billed. I am at the point where my credit score may be hurt from non-payment yet Dish Network won't be logical and absolve the situation. Helpless in Colorado.

Whoever uses Dish check your bill regularly! They have been charging fees for things they shouldn't. I made some changes last month and the rep verified I would not be seeing any fees for the changes. So when I get my bill I see a ton of fees! I called to have them removed and they would only remove one. When I got upset they agreed to remove all of them. $45 total this month. One for $30 was a protection plan change which I didn't even discuss when I made my services changes. This is not the first time I have had this problem.

If I could give Dish 0 stars I would. Besides the terrible customer service I've received I've experienced cable loss every other day. And additional fees added on to my account even though I was locked in to a set price for 2 years my bill somehow keeps increasing. My fiancee and I have finally had enough of their service and decided to cancel which is where the fun really begins. Calling in to cancel which you get to speak to an automated voice to is 20 min and if you request to have them call you it's another 20 min wait So overall today I've waited over 2 hours to cancel my service but what's really interesting is my fiancee called in on his number saying he wanted new service and we talked to a representative right away. Needless to say it wasn't a pretty conversation. I'm absolutely appalled by this company and the way they treat their customers. Please do not give them your money. They should be in jail.

I have been a good customer for over 10 years. When my equipment was installed, I was told the equipment was mine, because I bought the equipment. When I moved to a different state, I should bring the equipment with me, and my service would be put on pause. I cancelled my service in February, and was told the equipment was mine, and I did not have to send anything back. I received an email stating I had a $35 credit.

I have been a Dish customer for well over 10 years. My bill started off at $29.99 for the first year for just basic service. Now my bill for just basic service is $81.00 a month. I called, one time, in all these years and asked for an extension on my bill due date. I was told it would cost $9 for the extension. Wow so they charge for everything. I asked that they waive the fee and the customer service rep told me that they always charge a fee and would not waive it. And then she told me they had already provided me service 2 weeks past my due date. WOW after over 10 years of being a customer this is how they treat you!

We moved in December. We had been with Dish for a few years and weren't under contract any more. I wanted to upgrade to the hopper and they said I would have to agree to a 2 year contract. They quoted a very reasonable monthly charge so I decided to take the offer. I should have known better after I dealt with 3 installers and a month of waiting for someone who knew what they were doing to even get it set up. I should have told them to forget about it. After a couple of months the bill more than doubled what they said it would be. 5 months later I lost my job. I got behind on my bill and called to ask if I could lower it by switching to a smaller package. They did that and my bill was lowered to $38.

I called and want to terminate the services and they say I have to pay $400 fee. I know all the other companies such as Verizon, Time Warner, AT&T have cancellation fees but it is only a couple of hundred dollars. Please don't get Dish Network. The prices seem low but their policies will get you.

On Sept 2, 2016. A Dish technician named Will came to my home to install my dish services. I thought everything was fine until I got up to leave the house and noticed my car that was parked in front of my house had a dent in it. William who attempted to back into my driveway, backed into my car first. He didn't say a thing to me about hitting my car the whole 4 hours he was at my house. Thank God my neighbor witnessed it.

I called Dish and told them I could not find batteries for my remote. They told I asked for the cheap plan. This should not had any effect on what type of remote and recevier I had. I have not heard anything from them.

Ok I applied for Dish Network services 17 months ago with the help of a friend using his banking information for my services to get started. In July I wasn't able to continue with my service due to financial problems so services was interrupted and services was still being charged until 1 month later. I called and explain that I will be returning all equipment because I couldn't afford to pay for services rendered any longer. The rep say "I'm so sorry to hear this. We hate to see you go. I will take care of this for you." So it took 6 weeks before I received the boxes.

I am so disappointed with Dish Network customer service for a business. I spent a long time with this man on the phone who could not get anything I said to him correct, he would change everything that I asked for and really did not listen to what I had to say. When he was going to process the order he added things and changed everything I told him I wanted and made it very clear to him that I did not want to purchase the equipment. He did not listen to me at all. I told him he should not be doing this type of job, he was very poor in customer service and did not listen to anything I had said. I was so upset that I told him I was going to hang up because he did not listen to me.

Been a Dish customer for about 10 years now. Had a problem with the Dish Hopper 3. They sent me a replacement. After continued problems they sent out a installation person to help. Fixed issue. I asked if he can take back DVR that was sent. He said he is not allowed. Called customer service. They sent box to mail back DVR. Meanwhile I got email stating that I was going to be charged for 2nd DVR. I have Auto pay on my account every 19th of the month. I sent it back and received confirmation that I have been credited on the 17 of August. I called and explained that I was worried they would still take out of my account on the 19th. They said they would not. It is showing my account has been credited. Asked them balance and it was $211. I said "Ok let's pay that now and leave me with $0.00 balance today 8-17-2016". I did so with my American Express card.

My grandparents live off disability and turned their dish off due to needing the money for my grandmother hospital stay (after their contract was up) and they still took $700 out of their account without their permission. And absolutely refuse to return it back. Needless to say my grandmother is without oxygen and the medication she needs daily. I absolutely HATE this company. And I would not recommend it to anyone EVER!!!

This company has 'accidentally' charged our bank account multiple times in the upwards of hundreds of dollars due to 'computer glitches'. Each time it happens we have to wait 8+ days to get refunded our own money because of their negligence. We are canceling our account, and I hope that people will steer clear of this business. Buy Netflix and save yourself the financial stress of being robbed on a monthly basis due to preventable errors.

I've had Dish for about 5 months which is bundled with service through Frontier. Since then every time it rains my service gets interrupted whether it be a drizzle or a hurricane. I expect it to be somewhat interrupted with bad weather. But when I had called to order the service I specifically asked the lady if the service would be interested as I live in Florida where it rains every day. She assured me it would be perfectly fine unless there were a "hurricane". So not only do I have terrible service but since the first month my bills have been completely wrong and I have been overcharged.

First of all they charge you a month of service before you even turn the service on. Then the first month is almost 300.00 and you get that bill a few weeks after installation. If you live anywhere where you have trees forget this service. It does not work - it constantly goes in and out all day long whenever the wind blows. I cancelled my service just a few days after install because I could not keep a signal. Got no help, was just told I would be charged $200.00 to cancel. They never cancelled me and charged me another full month.

I had a installation scheduled for Aug 31/2016. Dish TV had it set for between *AM and 12 noon. The technical showed up about 9:30. I met the tech at his truck to show him where everything was located and where I would like the new equipment installed. (I already had DirecTV) and was trying to save some money by changing services. He started to get the equipment out of his truck, and I noticed that all of the equipment was used, not new. I questioned this and he said it was just as good and would work fine. I started to show him where the DirecTV dish was and that I wanted his equipment installed in the same location, he quickly informed me that I had too many trees for him to get a signal. At the same time telling me Dish TV has 3 satellites and DirecTV only one. But he can not get a signal because of my trees? DirecTV has been fine for over 10 years at the current location on my roof.

I decided to write a review after attempting to cancel my Dish Network account and spending an hour on phone with limited success. (I wouldn't know until this Sunday when they remove the equipment, maybe.) I'm a lawyer and even for me it was a challenge. When I googled "Reviews of Dish TV" I found "Top 4,800 complaints". How don't know the actual number of complaints from this site or over review sites but it's a lot. With this information I don't think I have relate my tale of woe. I'm fortunate that I have a local provider which is more expensive but a local phone call away and immediate help; most importantly carries the out of market Green Bay Packers games! If you call to cancel be prepared for a long wait, "unusual call volumes" and enticing offers to keep your business. Hang tough!

We've been customers of Dish Network for less than a year and 3 times we have been charged for movies we didn't order. This last time, they told us they couldn't remove the charge because it was ordered with our pass code. This is BS because only my husband and I know the pass code. Obviously, someone at Dish is manipulating our account!!! I'd like to call them to change our pass code, but, we would, more than likely, experience the same problem. Booo!!! Time to go with another provider??? I think so!!!

Someone come and put a new box for a second TV. Drilled a hole 2ft didn't my floor. Told me he would fill the holes from the drilling. HE DIDN'T. Now it has been raining on and off and the rain is getting in the hole left behind from the inexperienced tech that came out. Customer service tells me no one can come till I set up an appointment in two days. BUT MAKE SURE YOU PAY YOUR BILL.

You can't win with Dish TV. If it rains or storms you lose signal. So after 7 years we cancelled service. We were told we had to pay $20 to ship the receivers back to them and they sent UPS boxes and labels. I asked them to remove the satellite disk but was told it was "gifted" to me. I would have to pay someone to remove it since it was my property. The shipping boxes and instructions arrived. I packed the receivers but the instructions said to also return the LNBF. The what? I had nothing that resembled the picture on the instructions. I called customer service and was told it was the front attachment on MY satellite dish; the one Dish gave me. The one they refused to remove.

After subscribing to DISH, which required a 2-yr. contract, they dropped the local channel which carried Seahawk games. Calling to complain, one has to listen to 5 minutes' worth of excuses why this happened before getting in the queue to talk with someone. Then one is passed from hand to hand, each employee once again playing the victim as to why the local channel was dropped, and offering no acceptable alternative (like adding a subscription to a pay channel that broadcasts the games). A consumer wanting to cancel in order to pick up a different provider before the regular football season starts gets the hard line about contract terms. Dish sucks. I'll be cancelling as soon as my contract runs out, never to return!

I scheduled an install over 3 weeks ahead of time. After taking the day off work and receiving several calls/emails that the installer would arrive at 8:30-9:45, I was prepared for install. Every hour I received another call giving me a later time of arrival. Finally after 2 in the afternoon the service tech called me personally and said he wasn't going to make it due to another job not being complete. He was nice, and stated that since I was getting an install of 6 TV's I should have been scheduled 1st. He told me they would be out the following day for install. I immediately called Dish to express my frustration, as I've already taken 1 day off of work, now I would have to take off 2. They offered me $10 off my bill for a year. I get paid more than $120/day and now I'd have to be off a second day.

Their Flex package Wally receiver - This single-tuner satellite receiver from Dish is very cheap--meaning it is not high quality. The directory guide is hard to read, even when you change the appearance. There is too much on the screen when you first turn it on, even when you request not to display. For senior citizens, you will find the directory very hard to read. Further I requested the installation be done with all existing wires, but to my dismay the installer ripped out the existing wires and ran new ones, leaving a track of unnecessary wiring in the attic!

I've been waiting all day and the installer never showed up. Apparently, they do not have the equipment in the warehouse. Today is Sunday. Don't you think they would have known this on Friday before he went home? The only reason I found out he is not coming is because I had to call them. I scheduled this over two weeks ago! Dish has canned answers... "I'm sorry you feel that way... I understand how you can be upset about this..."

We have had DISH since March or April. We lost the local ABC station in May. I am over this. Every time I ask what is happening about getting the ABC station back, I get avoidance. The new tv season will be starting soon and still no settlement. Allegedly this impasse is to the consumer's benefit but I'm not sure. You now have to pay for Hulu+ or Netflix or Amazon to watch ABC shows. Now we pay twice. Where is that saving us money?

I wish I had read these reviews before I got DISH TV a few years back. The reviews here are right on the mark when they say about how dishonest this company is when they try to get your business. I have been with them almost 4 years. Last year I called to cancel my service because my bill had gone up over $40.00 a month. Since my contract was up, I spoke to representative and they offered me a better deal with upgraded service and HD tv throughout the house for a good price and was told I had no commitment and could cancel at any time. NOT TRUE!!! I agreed to the terms. The installer came out, installed the new equipment, come to find out after getting home from work I did NOT have HD in all the rooms only 2 rooms. I called them that night and told them what the other rep had said I would be getting. The next rep agreed and said they would come back out and take care of the problem, they did.

This company is the absolute worst tv provider I've ever fell with. They make you sign a two year contract but don't tell you that they only give you the deal for one year. I was paying $81/mo and then got a bill for $202/mo! Are you kidding me?! When I called them they told me I either had to pay or cancel. In addition, they keep dropping channels. So, you take away channels and charge me more for them?! No thanks. I absolutely cancelled. I'll pay them $.50 a month to prevent collections, but I'll file bankruptcy before I pay $202/mo! For mediocre quality at best! My advice? Stick with DirecTv or even cable. Anything but this thieving, useless company.

This company is apparently a foreign company. I have impaired hearing and have difficulty understanding DISH representatives. Everyone time I've called I get someone with a foreign accent. I have unsuccessfully asked to speak with someone who speaks without an accent and with a supervisor. DISH should have an email where complaints can be sent without having to try to talk with someone. I would not recommend this company until they can establish a reliable complaint process.

Dish representatives read from a script. They say they have a loyalty program but it's not true, they do nothing for the existing customer that have been with them for years. When you ask them to give you the best deal it's worse than if you came in as a NEW customer. I tried to call the president's office and yet I was passed on to another script reader and Dennis would not let me speak to anybody higher up to address my complaint. They say they take pride in customer service, I don't know what that means since nobody cared about my concerns and they did not care for the fact I cancelled my services with them after 16 years. NOT EVEN AN APOLOGY.

My husband was stationed in North Carolina due to him being in the military. We decided to get Dish TV when we moved into our house down there. When we signed up we specifically asked if we have to cancel our TV before our 2 year contract was up would we have to pay an early cancellation fee. They said "NO! Just send in your orders and we will be happy to not charge you." So, we did. And guess what happened... They sent us for collection because we refused to pay the amount. We didn't want the fact of us being up for collection to hurt our credit so we just paid it in the end. This company is a bunch of liars and we will NEVER go back. The worst customer service I've ever dealt with.

I wish I didn't even have to give them 1 star. We were mislead into a contract that we not interested in. We must take some blame in that we trusted that what we were signing was what the technician had explained. When trying to cancel, we were told there would be a $300 penalty. When we went to pay this penalty, we were told that this was never agreed and we now owed close to $500. We asked them to please play back the prior conversation and were told we would have to take them to court to hear it. It's unfortunate that the consumer is subjected to this criminal injustice and has no other option but to pay for unused services. I would rather listen to the radio than to ever deal with Dish Network again!

I recently took my service off of pause after 8 months. I normally watch channel 13 in the morning for the news. I turned it on last weekend and no news. Well you can imagine my shock when I realized that I wasn't going to be able to watch the Seahawks game. You have a monopoly on cable TV in the Cle Elum area. If I could change carriers I would. I recently committed to a 2-year package. You have raised my monthly rate. You are taking channels away and now I feel like I am being punished for my commitment. You are greedy and do not care about your customers. Believe me When I say I would rather have no cable but I am locked in. When are we getting our channels back???

I was so excited to get Dish tv and internet when I called and told me $142.00 for the down payment but I did it. Have the money in my account so I told them I'll have it in my account in the morning. So him told me great ok. I said "does that change anything?" "No," he said "just call when you make the deposit and we will take care of it." But when I call for the internet they said I had to wait until the installation. And I ask why they told me they had no info on it. I said that don't sound right so I went with it.

This is by far the worst company I have ever done business with. You cannot talk to these reps. And get a honest answer and would never ever recommend Dish to anyone. People beware or be screwed by Dish...

Dish Network has not been providing my local channels all summer. We have been patiently waiting for them to reach an agreement with the broadcasters and restore the channels. Their customer service representatives lie about when channels will be restored. I would like to cancel services with them but they want to charge a fee for cancellation even though they are not providing my most watched stations. I have attempted to reach them regarding this issue and they fail to recognize that they are not providing the services I am paying for.

So, where do I begin? We have always had problems with Dish since day one! From billing issues, internet problems, from the technician not wiring the equipment right and not fixing the problem for DAYS, etc. We lived in an RV for almost 2 years and had Dish services since we moved in. We have always paid for THREE bedrooms even though we did not use them. I figured it would be easier later on down the road when we finally got our house. They said that the technician would just have to come hook it up without any charges since we've been paying for it. We've always tried to get DirecTV but always had to put a large down payment so we just stuck to what we could afford. When we finally got our house that was on the SAME property and our services needed to be moved less than 10 yards. We finally got DirecTV installed and wanted to switch services ASAP because we were tired of the poor services from Dish.

I have taken notice over the years as to Dish Bank/pause actions, when requesting a pause period. I found Dish policies to be dishonest and employees just as bad. I placed service in a pause state due to out of state medical treatment. I noticed my checking about being drafted for $76.00 as in full use of Dish services. I was unable to check mail for months. Meanwhile they were taking my money directly from my checking acct. when on pause. This is where the dishonesty really shows up, when they tell you it was never placed on pause. 2nd time they did this to me.

My husband and I have had Comcast for the past 10 years - yes we were very UNhappy. Terrible customer service & nothing but problems. My friend told me to switch to Dish & thank god we did! Not only are we saving 105 dollars a month but the customer service is outstanding!!! Love our service & picture quality! We are so thankful! Keep up the good work.

I am writing this because when I initially signed up for DISH I did so under the misguided notion that I would be getting DISCOVERY KIDS network. Why you ask because I have a daughter who loves My Little Pony. I signed up for a 24 month contract for under 100$ which included high speed internet (what a joke - they should call it molasses internet because of how slow it runs) and I was fine with that. Let me tell you I made it CRYSTAL clear to the representative why I chose the package I was signing up for. Well after two months of having this program they decided to move Discovery Kids to another package. How very convenient for them.

It's easy to write a LONG SCATHING REVIEW ABOUT HOW HORRIBLE DISH IS!!! But to get my point across quickly I will just summarize: Had service installed in my newly constructed house. For 5 months it was pixelated - I called MANY times - and it took that long for them to send out a rep. When the rep came out he found my Dish was installed in a place that only received 50% of a signal - so he fixed it. I called DISH and wanted 50% of the payments I had made for 100% service refunded - as I clearly did not get what I paid for... but they only offered $5 back. I have a Smart TV - but their new Hopper (receiver) has a "tech glitch" with Smart TV's so I have to plug and plug back in the HDMI cable every time I turn the TV on.

I signed up for a great promotion. One of the promotional items was free Netflix for a year. Never got it. Called Netflix to ask why I had not received free Netflix. They asked for a promotion code. I called Dish Network and asked for the promotion code. They sent me my contract committing me to 24 mos. No promotion code. Called Netflix to give my contract number. You need a promotion code. I called Netflix back and received another copy of my contract.

Dish dropped Fox Network, charged me for the channels/service. Called them and cancelled after they broke their own contract and they want a big termination fee. I don't think so. Gonna lawyer up. It's not about money, as a proud small business owner it's about quality and principle.

I was told over the phone many times that Dish was in my apartment before so I knew they could install here. Well, it was a lie! When the tech came over I was told that there is no signal here and the install was impossible... Nice! They already got $150 fee to install a ghost and my money is not in my account yet. Now I have to wait for this crooks to return my money that is sitting in their bank for a few days already. Already someone told me that it happened to them also.

Never ever get Dish. They promise you an all inclusive package with their bundle including the internet but don't tell you the internet they provide doesn't work on their on demands and you have to find your own server. They lie to get their product in your home and penalize you for telling them you don't want their product. They took almost 500 dollars out of my husband's disability check without authorization and refuse to put it back for what they say was a 'disconnect' fee. I asked them if they felt it was right to lie to consumers and then penalize them for cancelling them and they can't say anything. I have never been treated so deplorable in my life.

Contacted Dish, claim dept a woman name Molly/Margaret called and with threatening voice. My complaint was only why without my permission you guys are installing Dish satellite. She talked and talked nonsense and she hanged up on me without anything. I clearly told her it's their responsibility and professionalism to ask the tenants if they consent from the owner since it is rental property also. She throw the ball at other small business who are authorized by DISH and she said they are liable but not them. This is scam from DISH to make small businesses suffer since it is their sign. Anyway I have sent a consumer complaint to State of California. Hope I will hear from them soon. LANDLORD AND TENANT BE AWARE.

Dish is CRAP. They collect billions of dollars each month (figure it out, I am paying $148/mo and they have millions of subscribers). They have now stopped 2 of my local channels because of their greed. They are in violation of my contract with them, but I don't seem to be able to bail out of the contract they have reneged on without going to an attorney. STAY AWAY FROM DISH NETWORK!!! I would select no stars except this application requires that I select number of stars. They do not even meet 1-star levels of service.

I paid every month on time. Never late on my bill my Dish TV, but when it rained I never had any TV. So after a year and a half I decided I was going to stop this services. Because they never gave me anything back for not having services. I paid 44 the first year and 88.74 per month after that. Stop the services because when it rain I had no TV. The operator we could bring a tech out and I would have to pay 95.00 just for him to calibrated my satellite. No way. So I had to pay Dish 195.00 to disconnected the service.

In a political election year. I compare Dish to the politicians on TV. They promise to deliver a great tv experience and the promises are completely empty. I switched to Dish and within the first 3 weeks of having DISH I immediately lost CBS and Fox stations. Being a sport fan coming up on football this just won't work for me. I gave them time to work it out. I was very patient waiting over 2 months.

I signed up for Dish. Unfortunate for me. I had trees blocking my DirecTV which I had for 16 years and loved. Never a hassle with them. So I signed up for Dish with a promised 2 year price guarantee of $49.99 and a $10 hopper fee per month. But the hopper fee would be waived if I signed up for auto pay which I did. The first month I got charged $79.99. The second month after arguing with the rep I got charged $49.99. The price I was guaranteed for 2 years. Since then I have been charged $59.99 a month and am constantly being told they don't do $49.99 a month. Never had. Gee that is funny. They sure advertise it that I get $20 off and that is it and my bill is $59.99 and that they will not honor the $49.99 price.

Dish claims to have the best interest of their customer in mind when they are negotiating with other channels. But to be truthful here channels get blocked so their customer can't watch programs they enjoy for extended periods of time, and Dish continues to charge the same price regardless. I call this a big rip off. I'm not getting my money's worth with Dish. And everyone who is getting ripped off by Dish should complain and probably consider changing companies. This is an outrage.

We just purchased Dish TV service based on the advertisement that we could record 16 channels at once. However, we were given an older "hopper" that only records three channels. So if two programs are being recorded only one TV can choose and watch a desired program at a time. We have four TVs. In spite of calls to get this issue resolved, Dish wants us to pay $150 for an upgrade. My advice is don't subscribe to Dish.

I just recently signed up for Dish satellite service. DON'T DO IT. My local channels have gone out more times in a month than in 10 years with Directv. I have called 5 or 6 times and this is the 1st time they said they will send someone out to fix it. I don't believe they will fix it but no other options. They offered to send them for free but it is not a kind gesture on their part. That is part of the contract. Their customer service is very poor to say the least. You have to hope you luck out and get someone that cares. I had to argue with the representative tonight to get her supervisor. If you are looking to save money and don't care about the service, go to Dish. If you care about watching the channels you signed up for, go to Directv.

I have subscribed to both. Hands down, Direct has better equipment. I had DirecTV for 3 or 4 years and I never had their satellite box go out. I have had Dish for a little over 4 months and their box has already went out 5 or 6 times. It seems if there is a storm anywhere, not just in my area, the box goes out. My box was also not updating the guide so Dish sent me another box. They first had the audacity to try and make me pay for them to send another one. They finally didn't because I refused to have to pay to return defective equipment. I have also lost more channels with them; 2 of them have been off for 6-8 weeks. I have a contract for 2 years with Dish which I will honor but as soon as the contract is up I am going back to DirecTV. The sole reason for posting this is to inform other consumers who thinking about switching to Dish and my experiences since doing so.

Several things happened which cause me to say NEVER, EVER, EVER go with Dish. The day the tech came to install Dish, he went into my attic, and ruined the soffit under my room when he installed some cable up there. Denied that he did it, although the only thing sticking out of the previously normal soffit, was the dish cable cord. From the very first payment, for my supposed $29.99 plan, I got a bill for $50 and up, (and it kept going up and up and up...) even though I was on a 2 year contract with the price locked in. According to their customer service reps, the double or more bill monthly was due to my having to pay for the hopper box and the remote. Nice way to double your money, Dish...real nice. And not at all misleading, right!!!

I was guaranteed a single price for one year. After 6 months my bill went up $8 per month. They claim I was informed of this & that it's in the contract. NEVER in all of my dealings did anyone tell me I would have a rate increase in 6 months. The customer service agent attempted to tell me it's the same principle as getting 3 months of premium Channels. No, it isn't. I never cared one way or the other about Premium Channels but I do care about the Protection Plan. And I care that Dish Network doesn't honor their promotions & promises! This company has scripted customer service.

Overall Dish is a good value, unfortunately they have problems. Their On Demand software will leave you confused and dismayed. It is total garbage. You want to rent that? Nope, you're wrong. You can try to select it, try to download it, try to watch it. Maybe 1 out of 10 times it will actually work. Just an amazingly frustrating experience. Get yo' ** fixed, Dish.

My mother had Dish Network and when she passed away I called customer service to cut her service off and the rep kept trying to sell me a package if I agreed to keep the service on. I refused to keep the service and told him to shut it off and it turns out he didn't and now there is a bill for a month of service after I called. And Dish keeps calling my phone for my mother to pay the bill even though they have in their computer she is deceased, and they call like 8 to 10 times a day everyday. And I never gave them my phone number so when I called to have it shut off, they must have had caller ID and recorded my number and call mine because I shut my mother's phones off. I would highly recommend that people stay away from these crooks.

This has been a nightmare dealing with Dish. We moved from Texas to North Carolina and planned on using Dish in our new location. We disconnect the service in Texas but was not able to connect in North Carolina because of the law of installing the device. We notified Dish we cannot have it installed and we return the equipment after they sent us the box. We received an email letting us know the account was closed with a zero balance. We recently received a collections notice to collect the early termination fee for $200 plus all the late payments. We had a zero balance and this happened. They will not clear this up and like I said, is a nightmare to work with them and I would NEVER recommend them...

I am only getting an average of 10 - 20% of the speed I have paid for. Everyone should band together for a class action lawsuit over their false advertising of speed. And they seem to use all data, day or night, to reach the anytime data so they can cut your speed sooner. My speed after 2:00 AM right now is 0.04 to 0.21 Mbps. Boycott Dish and join a lawsuit.

I am looking for an explanation on why DISH did not show a scheduled show - Big Brother's live show that is scheduled every week but tonight they put football on when the cable companies are showing it, that is how I knew it was on. Customer Service said it is on tomorrow, even though he recited the scheduling and said Thursday. So, I miss a live broadcast because some idiot programmer can't load the schedule correctly. I would never recommend DISH to any one.

I had a new dish system put in and their technician stole my 400$ wedding set out of my room that was in my jewelry box my husband bought me while overseas and then signed my name to a contract that I never got or seen but he signed it for me. I made a police report and some theft department I am suppose to deal with never calls me back and calls me a liar when I know I just took it off before he showed up to do some yard work and put it in my jewelry box. The president of Dish says despite of the fact I am not the one who signed it they will not be disputing the signature and they don't dispute signatures. I attached the picture of my ring that he stole to this.

I am very must disappointed with Dish TV. When I wanted to start a new connection they were more interested in me. Now after 4 months when I want to cancel my connection they are asking me to pay $400 for the cancellation. HOLY CRAP! When starting the connection, the representative told that there is no contract and it is on a monthly base payment and I can back off anytime I want from this, on those conditions I agreed to take the connection. She never talked to me about any 2-year contract for my connection. Never ever send me a notification or any letter in mail to sign for.

I got dish back on 3/10/15 with a 2 year contract. I spoke with Billy and got a quote of 170.98 after my 1st year as you get a discount for the 1st year. After my year rolled around my bill jumped up to 198.10. I was very concerned before switching to dish about how much my bill will be after the 1st year. I called dish to discuss my bill and they said that my bill was more due to negotiations that they go through every year... REALLY almost 30.00 more?? So we bundled with satellite and internet which is a complete JOKE!!!

These people are CROOKS!!! I paid my bill every month. Then my bill being on the end of the month looked really bad if I was a few days late and they didn't have a problem with that, and I always paid. I got really upset over their billing and cancelled my account after being with them 4-5 years. To cancel this bill with them was a real NIGHTMARE for us. I called them and told them I was tired of their billing and to cancel my account. THEY DID NOT WANT ME TO CANCEL MY ACCOUNT.

I'm a grandmother on disability and I've always paid my bills on time and have a excellent credit score. I asked and spoke to a representative at DISH about my bill going up and stated then I wished to cancel because I would no longer be able to afford them in my budget. They said they wanted my business and to keep me as a customer. They said, "Just pay 47.00 a month and we will honor the price and ignore your bills." I then was paying the 47 - each month faithfully. All of sudden today they turned off my service! I paid them in advance 47.00 and they are stating I owe them 21.00 more. Which a agreement is an agreement. 47.00 and no more or less a month I should be fine.

When signing up for Dish Network over the phone I was told that after the promotional period was up we would be able to cancel. This gentleman obviously conned us. The 12 months is up... we have entered some serious financial hardships (car crash injuring both my wife and I putting me out of work... The only breadwinner in the family... family of 3) so I tried to cancel. I got sent so far up the 'food chain' at Dish and explain my situation and they STILL wouldn't stand by what THEIR sales rep promised us. I will NEVER use a cable company or a satellite company ever again. The future is through the internet anyway.

Customer service is as bad as any I have seen and they have not delivered on a single thing on the coupon they sent me to change over from Time Warner. I will go back to time warner.

Last year we sold our home and called Dish Network to cancel our service because we had not yet found a permanent residence. They advised us that because we changed to the Joey ten months earlier our contract started again and we had not honored our two years contract although in total we had been a customer for almost three years.

I am highly recommending anyone who may be wanting to sign up for Dish TV should think it through before doing so. I know it may sound great at the time, however eventually they will screw you as a customer in a big way. I recently have had this done to me. They are the worst Company as far as helping an individual when there is a crisis that occurs. To top it off when I had called and spoke to a representative she was helpful but when talking to her she failed to document my payment arrangements. Therefore I was shut off from the tv programming. And I had the arrangements made with her and I documented it all as well and was going to pay my payment the following day but was still shut off. Dish is worthless providing customer satisfaction. There's no doubt about this at all.

Ok I'm thankful you got the NFL network back up and running on Dish network. But we've had Dish network for over 9 years. My wife has tried to convince me to change due to cost for many years now. We've actually been paying extra money to get the local news networks and channels. But for last two months we've not had our favorite local channel Fox 8. We also lost the NFL channel for while. During football season these are the two most viewed channels from our home. Fox 8 is the most watched channel year round especially in the mornings.

Dish services are horrible. I get charges for putting a service on hold I never had. Then they refuse to refund me the amount. They also did not log all the calls for the issue that has been called about every time. I have the tailgater no monthly fee pay as you go - and I was never suppose to be put on the vacation hold with the 5 dollar fee per month to keep the account open. I was also told that I could not cancel the service due to restarting the service again would cost 50! Every time I call to get an issue resolved I get different answers. They wanted to charge me 91 to open the service so I could cancel it. And the reception is very blurry and not a quality satellite service you'd expect from a well known company. It's just not worth the costs.

About 2 weeks ago I decided that I wanted to save some money on my Comcast bill. So I thought okay I know that Dish network has a nightmare customer service in the past but it's been 8 years since I dealt with him maybe I'll give him another shot. I call, I talked to the gentleman in Texas and I tell him I need specific channels Smithsonian Science and History. Those are what I watch. "Okay will get you the right package" she says "but you're going to have to pay a little more than one that's advertised to get those channels." "Okay no problem," I say.

We were told that we would get the same channels that we got on DirecTV. We have an elderly person that lives with us with some dementia issues. They told us the remote would identical and the channel locations would be identical to those on DirecTV. They told us the NFL network would be free in this package as well. None of this was true. Had to hassle with Dish Network but got them to not charge us for the installation. They however would do nothing about putting DirecTV back in service. We had to pay for that privilege ourselves. Took a week to get DirecTV out to reinstall the old system. We were told that they would put it back the way it was for free if we were unhappy. I would never ever have Dish Network in my house again!!!

I bought a boat that had KVH dish and a dish receiver. I activated the account through Dish and found out that Dish had changed their satellites and will not pick up the signal. I tried to cancel service and that wanted to charge me $510.00. They should have none that there would be no service. They are bad news. Stay away from Dish. They also said that I signed a contract which I never did and I asked them to send me a copy but they never did. STAY AWAY FROM DISH!!!

As a senior, we periodically have used Dish while at an RV park for frequent vacations. Dish indicated we could pause it periodically at $10.25 per month. After calling to pause once in April and another time in July, full bills continued to arrive. Repeated calls and requests for corrected bills were ignored. Dish's notes indicated I called to pause but ended the call before THE DISCLAIMERS were read and therefore, the pause was not activated. The only pertinent information they need is to pause the service - AS THEY CLEARLY NOTED. One should NOT have to listen to a list of disclaimers to suspend service just as one shouldn't have to listen to endless advertisement to secure service. This is simply another way to continue service and billing.

I have ran into a situation where I am having a hardship issue. Last evening, Saturday, I spoke with a customer service rep and was treated well. However, I could not choose the shows I wanted to watch in order to decrease my America's Top 50 so I settled for T120+. Well, my husband was unhappy because we lost our game channels and the Western Channels. The charge for doing that cost me $15, which $5 was waived. I was informed of this AFTER I had been told the cost for changing back was the same as the night before. NICE!!! But, I was told if we changed again it would cost us another $5 fee.

For the past 7 plus years my Dish bill has been automatically deducted, however 4 months ago when I received a new debit card the CVV code changed. I called Dish to inform you of the new number - but since that time each month it happens again. Yesterday when I returned from a business trip both my Dish and internet have been discontinued. Without internet my cell phone does not work because our location is remote rural. Today I drove to my office in town to call your company. I got the same recording that I have gotten 4 months prior so I decided I needed to talk to a customer representative.

Called customer service to find out when DISH anticipated the return of the NFL station. Their response: "I don't know but I can offer you a Latino station at a discount." Why would DISH think we would want that? We are a BIG football family, none of which speak Spanish. To us, this response just rubbed salt into the wound. DISH wants to consider themselves customer friendly. That has certainly not been our experience.

Is incredible how we the people are without any protection between the biggest corporation. Am giving one time permission to DISH for starting the account and this company put me over for $18 in my bank account. This company take $190,00 but my monthly payments is supposed $155,00. My one time payment was a percentage of this amount at start the service. They never used the payment authorisation. Am call twice in a period of 6 day am pay $73,00 and 6 days later $51,00. Now I need wait to the bank complete the transaction for submitting a complaint in it.

Dish is a money scam! After the deals expired my bill went sky high! They kept adding movie channels and I would have to call everyone to get them removed. We were paying almost $200 for just TV! My parents have TV, Internet, and phone through another company and couldn't believe this was what bill was! Well times are hard and my husband and I are having to move back in with my parents until we can get on our feet. We only had 5 months left in our contract and call and see what we can do. They said we would have to pay an early termination fee which I don't have right now hints the reason we are having to move. I had only the amount I owe my landlord in my account and Dish took it upon theirselfs to pull out the money they need without my permission and then tell me it's in their contract they can do that. I now do not have the money to give to my landlord and don't know what I'm going to do.

Dish service is still bad when it rains. Even though they claim it doesn't. Out of the 250 channels I am suppose to have I would say less than half of those are watchable. Why am I paying for informationals?

I apparently lost my "credits" because a year had passed so my bill went up to $176 MONTH! I'm on SS so I called them to see what they could do for me. They said they could give me a $10 credit! I said NO THANKS. The internet was shoddy to say the least. SLOW, hard to buffer anything! They lost 4 channels that I watched because the channels never resigned! OH, BUT THAT'S OK because it's in their contract that they can change their lineup. Anyway I wanted to be set up on some sort of payment arrangement to pay the early cancellation fee. NOPE they couldn't do that! NO PAYMENT ARRANGEMENTS!

We canceled mostly because we don't need it. But final bill wasn't right. We received several "we'll do almost anything to get you back" pieces in the mail. So I called to see if we could get it cheaper, starting with adjusting the last bill. It was only $20 too much, but we spoke to 3 people who refused to adjust. So for $20, they lost a customer permanently. But the worst it... when we took the box, etc., to UPS, THE UPS GUY WARNED US TO BE SURE AND HANG ON TO THE RECEIPT BECAUSE DISH WILL BILL US! And the man behind us said... "Oh yeah! In 2 months, you'll get a $700 bill. I used to work for them!"

After 7 yrs, show me some customer service. Worst ever experience, customer service experience, of my life! Account #**. I have to move for my job and new place I am renting already has cable service included as part of rent. I cannot help. 45 min spent with customer service (very rude way to talk). As soon as they figured I am not going to be customer, they throw contract at me. I am not worried about $80 cost of early termination but I expected consideration for my longevity with company.

Let me add my complaint to the thousands on here. I am sick of "complete signal loss", "partial signal loss", and " local channels interrupted." All I want to do is watch the news! No weather event, no nothing. Didn't have the news all weekend. Now it's Monday, and the same deal. I am about ready to buy an antenna like the good old days, when we had TV even during hurricanes, and the reruns were confined to summers. I am suggesting that we write our Congressmen and make a law requiring them to return our fees during outages. Then I bet they get their act together.

I have never had a more poor experience with a satellite service provider! We signed up for Dish Network through an independent contractor, MMC Communications. The owner and installer gave us all false information and has been EXTREMELY difficult to work with. On July 22, 2016 we contacted Dish Customer Service at 3 pm to see if it would be possible to make a partial payment to ensure continued service (to keep our good payment history going). The customer service agent told me it would be no problem to make that partial payment and make the remainder of the payment on Monday, the 25th of July.

Dish Network is a horrible service simply because their satellites can't communicate when it rains--be it a LIGHT drizzle, normal rain, or storm, reception is interrupted for extended periods multiple times during the "weather event." This occurs 100% of the time when there is precipitation. 100% of time, not "most of the time", not "often", not "sometimes"----100% of the time. Maybe it's odd that when it rains, I watch TV---well, I try to anyway. Nothing like watching the 1st, 3rd, 5th and 7th inning of a ballgame, it really adds the intrigue... I will be cancelling Dish and going back to cable where service interruptions NEVER occur due to LIGHT drizzle.

I made many calls to Dish about service and temporary suspension during off season at a rental property. I was told nothing would change if I put a temporary hold on service, everything would be just as it was before, LIE!! I restarted service and lost a $30.00 a month discount. I was NEVER TOLD this tidbit of information. Not once in, safely saying 5 separate inquiries to Dish before signing up for service. That and my one year plan has become two years with an untrustworthy corporation. Don't ever believe a word they say, not without it being in writing. Bait and switch!!! That and their 120 package has almost 30 that's right - 30 shopping channels, yep!!

I called the DISH Network and they didn't care what is fair for me because I am deaf and using closed captioned and it's difficult to watch when the screen become smaller due to loss channels, and I feel that we should get our cancellation fee waive due to their loss channels and closed captioned was not big enough to read due to the screen becomes smaller since we have 60 inches of TV... The screen is like as 25 inch... I requested to waive and they won't waive. Pay the cancellation fee. Even only four months left till Nov 2016... They still want us to pay no matter what because we signed if they lose contract with other network and we must continue paying til the contract ended. I feel the the DISH network is not doing right business with customer. I pray for the DISH Network to change and be honest with their customer in the future.

I'm posting this because I believe Dish will block my post on their Facebook page. I sincerely hope this post somehow becomes viral. I'm not sure my blood pressure will ever be same after dealing with this company. A rant and question and a plea... 2 nights ago, I came home after working my usual 10 hours to find my internet down. It had been working in the morning but there was a storm in the area so I called my internet provider Dish to see if there was an outage.

My wife and myself sold our home in Chicago in 2015. We wanted to downsize, so we found an apartment. Landlord sent a technician out. I was told by Dish contractor he would install system. My wife had been sick so I handled it. I did not agree to a contract nor did I sign one. My wife died on December 20, 2015. She died in our apartment after a long bout with lymphoma. I was devastated. It is not the fault of Dish that Jan got sick and died. When I called Dish and told them I had to move, I had to get out of that place, they could have cared less. Several times I called and waited on hold for 30 minutes or more and was finally disconnected.

I've had DISH now for 11 months. I could write a book with all the problems I've had. If not every day, every other day, I have to reboot hopper and Internet. I've had techs out 2 or 3 times. They'll get my equipment to work, then a day or two after it starts acting up again. If I call to complain, I would be calling every day. I'm moving out of state in a month and will be unable to use any satellite equipment. I called DISH to find out if I would be able to cancel my contract with no fees. I was told I would have to pay the early cancellation fees. Also, I've called several times to lower my bill, only my bill gets higher! What's that about! Very unhappy!

CAN I MARK A NEGATIVE STAR??? My Aunt lives in LA and I have been trying to assist her with her issues with DISH Network from my home in San Diego. DISH has been forcing her to pay a monthly charge for services NOT rendered and are in violation of the contract they are forcing her to uphold. DISH NETWORK, a large corporation, is bullying an elderly, disabled woman who cannot afford a cancellation charge. She is alone and her TV is her only friend late at night. Originally she was using another network service and was manipulated in to trying DISH with a 2 year contract.

I contacted DISH Network Technical Support when my satellite service was not working. After extensive troubleshooting over the phone, they determined that on-site service was required. They indicated that the earliest available service date was 9 days later. 9 days is not an acceptable level of customer service. Despite multiple requests to escalate DISH Network has been unwilling/unable to improve.

We were charged for a full year without having service. They lied to us saying the service was discontinued right away. The service was not working right. It kept cutting out but it was never disconnected. This was a representative of theirs. We have been trying to find a solution to this problem but to no effect. I feel they owe us a refund of 1,600 because we never had the service. We've been dealing with this problem since January 2016 to this day. They gave us an address in Aliso Viejo which they have moved since a year ago and a phone number which no one answers. If anyone can help us please call us at **. Thank you.

When we set up with Dish TV we were told that there is a $10 discount with automatic payment (epay?). There is no discount. There is an actual EXTRA $10 service fee if you don't sign up for automatic payment. To me that is misrepresented. And it hurts that the bill is $10 more a month for the package deal and that is WITH autopay being seniors on a budget.

Fortunately I had the sense to have a pro take apart DISH's equipment, install the appropriate pieces in THEIR provided box, photographed the contents before sealing it with THEIR shipping label and taking it, as directed, to UPS for shipping. Good thing I kept a copy of the label!!! Despite timely and appropriate delivery, signed for BY THEM at THEIR dock, using their label, they claim they never got the equipment and are trying to dun my bank account $99. Lucky for me I had already turned off my account auto-pay. Now, to protect my credit!! I have threatened to go to the FCC with this complaint. Hope I don't have to!

Well when I first called Dish, they told me they had a promotional deal that was going on that day. A two year deal. And if I accepted package it would be flat price every month. Told me I could get redzone netflix for thirty four ninety five. I just had to pay fifty dollars to get promotional package deal for two years and my price wouldn't change.

I spent an hour on the phone with Dish Network customer service, trying to reduce my bill seeing that new customers get full package for 8$ a month and existing customers that have been with them for 10 years are paying 130$ a month. While on the phone with them I discover I'm paying for a protection plan, that I don't remember agreeing to. It is 8 dollars a month and I have been paying for 5 years. It is my fault for not paying closer attention to my bill, but that is not the good part. Satellite companies like most industries rent their equipment out so you are paying in your bill for a piece of equipment that is not yours so you can have their service. Now the protection plan is that if this piece of equipment breaks the cost of sending a technician out and repairing the equipment is free.

We switched from directv to dish about three months when we talked to a rep who assured us that if we didn't like the switch we could move back with no problem. Dish is in negotiations with a local channel and the nfl network - therefore we are not getting these broadcasts. Since they are not providing the services they contracted for we figured they have broken the contract and called to cancel their account. We have to pay a 400 cancellation fee. They did send us an over the air antenna for free for the local channels but it doesn't connect to the dvr so we can't record. They sent out a technician to hook it up to the dvr who advised us the only way to hook it up was to pay for an adapter.

Okay. Okay. I've never been a fan of Dish customer service. Stupid hold music, moronic base level customer service reps - unplug the machine and restart, blah blah blah. Negotiating service fees is a giant hassle - long term customers get screwed while new customers get great deals. Even with my upgrade, if Dish raises my service fee next month, after nearly 15 years, I'm out. Too expensive. Too many blackouts with no rebate. Too many new streaming options - Dish competing against itself with Sling. Go figure.

I ordered DISH Network in December 2015. The technician who put up my dish just set it on the ground and put bricks around it and left it. Never got all my channels, which I was never aware of. This is all new to me. In June of 2016, I knocked service out. They were nice to come out on a Sunday. The new technician moved from where the first guy put it and told me it had a very weak signal where it was. He actually put on a pole in the ground. Now it works wonderfully. I called DISH Network. They basically said it was my fault and gave a credit of 35 dollars off June bill. Been with for 8 months now and this is thanks I get. Very bad customer service. I recommend that everybody to watch these guys. They are out there for themselves not their customer.

Over a four month period my billings from DISH is almost $800.00; also, we still have the old, old, system and dish equipment. Thanks Dish for saying you will do something and never do. I have contacted dish many times, they do nothing but continue to do the monthly billing. Why don't you put a minus star and let us pick that? I don't know what you mean by an Order Number; and my dish bill has PPI info on it, can't share it.

Purchased a DISH ViP 211z Receiver in May 2016 for $115.00 including shipping for my Class B Eurovan but, did not try to activate the receiver until June 14th, 5 days prior to leaving on a trip. We were going to use the pay-as-you as needed that Dish offers. I contacted Dish on 6-14 and had a return call 24 hours later while I was in the shower. When I returned that call, all I able to do was leave a message but they called me back. I called again on 6-16 but never received any response to that third call at all. We ultimately left on our trip and then went with DIRECTV because Dish wouldn't call us to activate the receiver which we purchased from Dish. This company totally sucks and now we are stuck with a Dish receiver that we cannot use and cannot return because the 30 days passed before I even tried to activate it. Don't go with Dish!! They are the worst!

My husband and I had Dish Network for years and Georgia and loved the service. Our issues have started with our move to Anderson, SC. At this point we will never use Dish Network again. We my husband moved up he called Dish to have service set up bringing our receivers with him. He called and requested the dish to be placed on a pole as we were currently renting the house and didn't want to place any holes in the house. When the installer arrived he states he was not informed and didn't bring the proper equipment. FAIL NUMBER 1. My husband called Dish and they put on hold on the account and we continued to use Charter. Once the house belonged to us we called and set up another appointment for installation. My husband had to take another day off work. The installer keep changing the time that they would arrive. At this time we also decided to up our service to the Hopper.

Afternoon of 5/8 paid bill online $103.60. Paid from different account as I was clearing out other account and did not want this bill coming out so I paid it in advance. Got my confirmation #, ZERO Balance as of 5/8 at approx 2:00 pm. I DID NOT take off the auto pay. BIG MISTAKE!! 5/9 - First attempt thru Bank to collect the dish bill of $103.60 already paid... Bounce #1 - $36.00 bank charge. 5/13 - Second attempt thru Bank to collect the dish bill of $103.60 already paid on 5/8... Bounce #2 - $36.00 bank charge for $103.60 plus they charged an additional $10 retry charge so the bank charged me an additional $36.00 on that separate $10.00 retry fee. At this point I have $108.00 in bank charges.

When I subscribed for Dish Network I was very happy with their service and the ability to watch their programming remotely with the Hopper. Through failed negotiations, they have lost contracts with some of their programming providers. After speaking with customer service, there was no knowledge of when or if this programming would become available again. I said that I had been a happy customer but planned on looking elsewhere unless a clear advantage to remaining with their service was made.

I have to say this is the worst company I have ever dealt with. 1st I was suppose to receive Netflix free for a year and they gave me sports channels which I don't ever watch. They stated there was no way to fix it. I should of cancelled my service right then and there, but I kept them. Now we have lost fox and 3 other channels we use to watch all the time. Do you think we got any kind of refund or Reduction in our bill. I tried to voice my opinion on social media and they blocked me. Why cause I told the truth. I still have a year contract with them and I hate it. They should be letting us out of the contract with out penalties due to all the problems and lost channels. Do not get Dish Network ever!!!

I have been with Dish for several years now and the service is getting worse and worse. One cannot rely on setting up the DVR to record shows or sporting events because Dish changes the programming last minute and the programming guide does not reflect the changes. In the last two months, I missed more shows than in the previous 3 years combined. If you haven't yet signed up with Dish, do not even attempt. Their pricing may be attractive, but you're not going to be able to watch whatever you want. They are also losing more and more channels, no NFL, no Lakers in L.A., no local channels. I'm cancelling right now...

I had Dish service installed in April 2014. I got both tv and internet service. The tv service was ok, but you couldn't watch any free video On Demand without it using your internet data. Well, I originally bought 5 gigs of data, but would run out in just a few days. I thought my son was streaming videos, or someone was hacking my wifi, which is what Dish tried to convince me of. So, I purchased a new router, and secured it with a password. Yet, I continued to bleed data. My son had online classes so I upped my data to 10 gigs.

Very upset with DISH Network due to them withdrawing from my old account which I had with them and then I have changed to a new bank. In which they started withdrawing from the new account well when it came to cancel. I have told them that to send me the bill with the cancellation contract so I can pay. Well what they did they went behind my back and took it out of the old account so they couldn't take it out new account then went back to the old account that had there and would do without my permission so now I have an overdraft with the old Bank and they said due to that because my old account was the one that opened it so that's what they charge you from there after they knew was from a different bank that should have charged it from.

My family and I had to sell our house due to some money trouble. So I called dish and explain the situation and the employees were rude and told me that I owed them three different amounts in the different three different conversations I had to have to cancel my service. And the last individual just kept saying "Sir, you signed a contract." If we are going by the contract, how does the amount I owe go from 600 to 340 dollars in ten minutes? The place we are moving won't allow dishes on the buildings or I would have kept service. I was a customer of dish for over 5 years, but I guess none of that matters. Oh well I will never use Dish network again. Beware to all others that are thinking of switching them.

Dish has stopped local channels that I am paying for. This is upsetting because I'm paying for a service I'm not receiving. I miss Fox 13 and as a paying customer for this channel I want it back. Thank you.

Dish Network is a scam. If they offer you a 30 day trial don't believe them. You sign a contract for 2 years when you sign your installation form. If you cancel they charge you $400!! I should have stayed with TWC as bad as they are.

I left DirecTV for Dish. Worst mistake ever. Not only do my shows not record, if you call to ask for help. You get the most ignorant person that treats you like an ass. Talks down to you. I think they forget that we are PAYING them to do a job. They are so rude. Word of warning DO NOT USE DISH NETWORK.

After a painful almost 2 year experience with Dish we switched providers. They lied about the setup. I wasn't home so my stepson's card was used and we were assured his card would never be used again. Needless to say it was and he himself called to have it removed. After complaining monthly from the time we had service through them the internet never worked but instead of them making the situation right we paid increases monthly for service that never worked. Every phone call ended with they could do nothing. So finally almost 2 years later switched providers. Then today took money out of my stepson's account again (supposed to be taking out of their system). They now say he is a joint account holder and they would not put the money back. Crooks, thieves and liars is what Dish is.

Dish Network and Tribune are in conflict resulting in Fox 8 being blacked out. We have not had this station for 3-1/2 weeks now. Yet I received my monthly bill from Dish and it is the same amount that it always is. Dish advertises their packages including all local stations. If I no longer receive Fox 8, why would I not receive a discount on my package? And at the beginning of the year, I am sure Dish will still increase the cost by $5.00/month as they always do. If they do not fix this soon, I will be weighing my options and looking to move my service.

Sat., 07/02/2016 I logged into MYDISH account as I was on the phone with a DISH Rep. Upon reviewing and going over the breakdown of charges it displayed Due today $104.27. With a red box to pay that amount to restore services. I was paying $89.99 for my 250 channels and they were promoting this at the price of $49.00. Rep shared I was already getting a $40.00 discount. Not eligible for promotion. I decided to pay. Clicked on Restore services box and paid the required $104.27.

March 2016: I contacted DISH in as we moved into our new home. They sold us on a package deal that included TV+Internet. I reiterated with them that I MUST have internet service, because I am a college instructor. They assured me that Windstream services this area. They installed the satellite, hooked up wiring, and installed TV boxes. Windstream was scheduled to set up internet service & was on their way to my location (7 days later) when they informed me that they do not service this area. They came out to confirm. I notified DISH. They transferred me to their internet department. The internet dept said Windstream WAS available and sent them back out. It took a few weeks of course. Again, Windstream confirmed internet was not available through them at my location.

I have NEVER experienced an online bill payment system that will NOT let you pick a date in the future to pay your bill. It only allows payment for the day you log in. This is probably some executives scheme to get your money before it is due and hope you miss the payment date by waiting to pay it closer to the due date. A way to pressure people to set up auto-pay so you won't be aware of any overcharges.

Liars, expensive services, dishonest. They renew contracts without authorization. I was charge 3 months without service due to their fault. DO NOT GET DISH!! They installed the wrong box and still, I was charge for it. Every time I called, they give me different information.

I simply picked up my phone and called the toll free phone number of 888-757-6535 and was able to easily order new service with DISH over the phone. The representative with DISH was very helpful in helping me with setting up new service. I am 100% satisfied with my experience and would recommend DISH to anyone. I think a number of people on here complaining about DISH may of not been actually calling DISH directly and instead were calling what is known as an authorized distributor. I recommend calling them directly at the number I mentioned earlier to get the best service and pricing.

Only a couple of channels have been working and those only intermittently. Called Dish on 6/30. They will not have anyone even look at it until July 10th, maybe. No apology, no nothing, just attitude. Guy had the attitude that he didn't care and screw you if you don't like it. Don't even expect any kind of courteous service from us. Screw them.

Dish not holding their end of the deal - I subscribed with Dish for their $50/month price lock in with a two-year commitment when I moved to a different location. Due to community issues, we were able to buy out our lease and needed to move out immediately. I had called Dish to pause our service for a month until our new place was ready to move in. I got the pause on service approved and that was that. Once it came to reinstating the service, though, my experience was becoming a regrettable one.

When I originally placed my order for Dish service, I was getting cable and internet. 5 days before scheduled installation, I called and cancelled internet as I found it cheaper elsewhere. They charged me 300.00 dollars upfront for both services. I told them the 200.00 I paid for internet was to be put BACK on my credit card. They didn't, they "credited" to my account. The day they came to install, they made me pay an additional 50.00. Every month my bill got higher and higher. I have called them so many times, they never try to satisfy their customers. Nobody there can speak English, I cannot understand any of them. I haven't had service with them since mid-May, just got a bill today saying I owe them almost 600.00!!! I hate Dish, they are the biggest scam artists out there. Do not use them, you will regret it.

Rant city!!! Dish is so crooked and dishonest! After 12 years of being loyal customers we call yesterday to cancel due to excessive cost and lack of enough decent programming and even with blocks commercials are so bad. Of course they said how loyal we had been and tried to keep us. We are paid up through July 22 and they said service would end 23rd. After we call the channels we do watch regularly all disappear so I call today. They say they made error and discontinued our account early and I would have to pay 18.88 plus fees to get them back till our paid time is up. I said "why should we pay for your mistake?" Guy kept saying we had to!

Dish Network took $380.00 from my Social Security Disability debit card for my Sister in law's account. Back in October 2015 I let her use my debit card for a $1.00 charge for her to get service from a third party company for Dish Network. I have never had a account with Dish. I spoke to Dish customer service and they said that they will not return my money. I only receive $815.00 a month for disability. I do not have enough money to pay my rent this month. Don't give DISH Network any credit/debit card information. I made a complaint with the BBB. Does anyone know any other place to contact to help me get my money back.

I cancelled my service in December of 2015. Since Dish takes payment one month in advance, the company owes me $88 and some odd cents. I have NOT received my refund which is owed to me. I have been calling for months now about this matter. Every time I call they acknowledge that they owe me the money but keep saying "We will send you a check." However, it is now July 1, 2016 and I HAVE NOT received the check as of yet. Has anyone else experienced this? Is this even legal for them to hold my refund hostage? I paid on time all the time. Can anyone help?

I bought the equipment for Dish TV Pay as You Go for an RV. I was told by the salesman that I could turn the service on and off with no fees. I could even turn it on for just a weekend and then turn it back off. Each person in Customer Service has attempted to charge me from $70 to $30 each time I call. When I put the account on hold for the first time, the CS rep told me I had to pay a $30 service call to check out my equipment. It was brand new and is not installed by a Dish technician. I refused to pay for a bogus service call. I spoke to two supervisors before one finally agreed to waive the "service call" fee. I took it off hold and was told I had to pay $30 to turn it back on. I have a $60 credit on the account and refused.

DO NOT USE DISH NETWORK!!! THEY WILL STEAL FROM YOU!!! Use DirecTv or ANYTHING else!!! Canceled service after over two years. I called a month in advanced to make sure I would not be charged again. I paid for an extra day of service because they said my billing cycle would charge me again if I didn't cancel a day early. Fine. I received an automatic bill stating I would be charged for another month after the service was cut off and canceled. Live chatted with a rep who again assured me I wouldn't be charged. Got another bill, live chatted with another rep who assured me I would not be billed and that my service was canceled. Look at my bank account today, CHARGED $140.09 for another month of service!!! Spoke to two reps, Ronnie and Pia who was a Supervisor. They can't refund me for 7 business days.

I have been a Dish customer for decades! I am not happy that too often we consumers that pay your bills and salaries have to put up with these childish negotiations and the loss of channels during these disputes but yet our monthly bill is not discounted for the loss and inconvenience. How about I don't pay my bill until all the channels I have on my service subscription are returned! I bet I would get a nastygram from you reminding me to pay my bill wouldn't I? Get these damn negotiations done and return those channels we have been without for a few weeks now! If this continues I may change providers!

I've had DirecTV and was way overcharged for cable. The guy sold me on Dish for $65.99 first year, they doubled my rate after the first 6 months. I waited till my contract was up to not be charged $100.00 early termination fee. Closing my account with Dish was a nightmare! I kept telling her over and over that we are moving where we don't even get cell service much less cable. I just wanted the cable turned off on the day my contract expired and to return the boxes. This took me 45 minutes to do because she kept presenting all these scenarios to get me to continue. I am now going to use basic television with a Roku stick to stream Netflix movies. All the cable companies appeared before the senate judicial committee in Washington this month and boy were they called out as thieves! Bye bye cable, hello $1500.00 a year in my pocket!

I called Dish. Got approved. Had service set up then they hit me with needing a credit card. I only have savings with no debit. Then they tell me my daughter lives in the same home and they will add her to the account if she provides them with all her information. Mind you every time you hang up and call back they run your credit again. Now they have ran my credit twice then they tell her she needs money on the card. They want us to hang up again. We put the money on the card and now they need to run my credit for the third time. This is ridiculous. Dish sucks and I will take my business elsewhere.

I rarely write reviews of products. I rarely have been dissatisfied with other services or products in my lifetime. But, Dish Network is the only service that has been so difficult and disappointing and horrifying, etc. I first signed up to Dish Network contract in 2013. The person I talked to in customer service to set it up was so polite and cheery. He said all good things and had me sign up to Dish Network so smoothly. It's 6-9 months after, that I started seeing the problems. I called to cancel or move the service, since I was moving to different apartment home.

I've had DISH for years and every year the price increases and the service decreases. I am in a very remote area, so tv and Internet services are rare. I can't even get cable. I changed to DISH internet because I only had AT&T broadband as my alternative. It was 2 weeks before they could install and that was on a Saturday from 2:00-6:00. He arrived at 4:30 and left at 10:00. I was already aggravated because I had to cancel plans, so asking questions would take another hour. The minute he left, I couldn't get on the Internet. So I start calling and all I get is extended waiting period because of increased call volume, and I know them well enough to know that's hours on the phone.

I recently decided to get cable/satellite television, and internet. It seemed it would be best to get the services bundled, to keep everything together with one company. In speaking with several companies, I had decided it would probably be best to go with one particular company. However, upon speaking with a GoDish sales agent, I was led to believe that Dish was partnered with AT&T U-verse. His sales pitch was that I would be getting Dish and AT&T internet. Only after I signed the contract did I learn that Dish was not partnered with AT&T. Not only that, but I can't even get AT&T at my residence.

I've had DISH for about 4/5 months and in the last month and a half I have had problems with no signal. Tech has changed out my cable box 3 times, that includes today. When I signed up I wanted box hooked up in 3 rooms. Could not have damage done to siding, so only had done in living room. Found out I could get wireless, called and they wanted to charge me $110 one time fee and sign another 2-year contract. What a joke, how about reimburse me on all the days I did not have tv? They had nothing to say about that. Can't wait to get rid of them. Never DISH again, I'll watch paint dry first...

I was told that I was going to get a very low rate with no possibility of the price going up for three years for the top 200 for $74.99. Well as you quest it did not happen. My bill has been $104.00 constant and when I called to complain about it they told me "too bad". And if you try and cancel I would have to pay them $400+. I was so angry. I am stuck paying a rate that I can not afford. This is the worst I can imagine. I am very upset. Tired of these big companies ripping the little man or women off with no consequences. If we stole money or services we would be arrested. Its time for someone to step in and stop this. Dish will do nothing but laugh all the way to the bank.

First and foremost DO NOT GIVE THEM YOUR DEBIT CARD OR BANKING INFORMATION!!! They will just go into your account and take what they feel like it when they feel like it. Secondly when you call Dish you are going through a third party; therefore I was on the phone to Dish network monthly about my bill. The party that sells you Dish network will sell you one package for two years. Once you're locked into Dish and on the phone they reword everything and you have no idea what is going on. Third don't fall for the 500$ gift card or other gift they promise. I did step by step, never received anything!!! All lies. Fourth I set up Dish through third party in 2014. I called every month in 8/15. I downgraded so they without permission automatically renewed my contract.

The service tech who came to install Dish service did not run cable through the floor like a normal person would. He ran it straight through the siding in front and back. Now I have a cable running up the front and back side of my house. Beware of why they have such bad ratings.

When my father passed away, my mother moved back to Texas to live with my sister. Because my parents are both immigrants, the way for them to watch the French channel was with Dish Network. They have been Dish Network customers for fifteen years. Because their receiver was traded out back in October 2014, our service agreement was extended an extra two years. This is the first I have heard about it. And I doubt my parents had an idea what they were doing since my father was already in hospice at my home. I am waiting on their copy of the signed contract given by the technician at the time of the switch out. Dish Network claims that even if it was not me, anyone over 18 can authorize such a change.

We decided to get Dish Network because they provide the PAC 12 games, so on April 25, 2016 we had the service installed with their Hopper and Joey DVRs. There have been numerous problems and aggravations with the service, and here are just a few:

I called customer service and spoke with April and explained to her that I wanted an upgraded Hopper DVR because I was having trouble with the one I had freezing up. She proceeded to process this information and said it would be $150 dollars put on my next bill for this. I asked her "is this to purchase the receiver" (since I thought all equipment was a lease) and she said "no, it's a lease." "Well what does the $150 go towards?" I asked her. She never could answer that question. She then said "you will only have to pay $14.85 today though and also agree to a 24 month contract."

I have had Dish Network many times, and I have never had so many problems with a DVR service like the current Dish DVR. Constantly lags and freezes while watching recorded programs or using the DVR features in live TV. Their service is crap and their equipment faulty.

The worst. First you get someone who does not speak English. Then when sent to sales, they require a social security number and a credit card to have on file. This is just to add an internet feature!! I have been a customer for 6 years and was treated this way. I will be switching my business elsewhere. Steer clear of this company. Other reviews show cards being fraudulently charged by Dish.

I had Dish for 2 years. Everything was fine. I cancelled my services in September 2015 (only because they didn't have Internet in my area), sent back the equipment and everything was fine. Come March 2016 I moved to a different city and decided to give them a call to see if they provided Internet services in the area. They too did not so I was just ok - I'll shop around. Come May I was checking my emails and realized I was getting billed by Dish for the past three months! I wasn't even living at that address anymore!

Recently Dish has deleted local channels kdvr 31 and kwgn 2 because of negotiations with tribune. It was my understanding that local channels were supposed to be provided as part of the contract that we have with the provider. I had Directv for many years and NEVER had this type of issue with them. This had now happened twice in about a year and a half, with no reduction in the price. My parents pay for this service. Why are they allowed to delete services that people are paying for with no consequences to them. I'm sure if we cancelled our existing contract with them we'd be hit with all sorts of fees... please look into this situation, so we can again have all of our local stations back!!!

We have been unable to receive reception on numerous occasions. Each time we have a problem we have to wait for a technician. We must take off a day of work to be at his convenience. They now have also dropped two of our local channels because of negotiation problems with the network. We have called about problems at least four times since January. Technical support is of no assistance neither is customer service and most of the time you can't understand them. Worst service ever. Would not recommend them to anyone.

In September of 2015 I signed a 2-year service contract with DISH and the service has been ok. Paying $81 a month is more than I wanted to pay but ok... I recently saw a TV commercial about the new DISH receiver that records 16 shows at 1 time... it talks about calling and upgrading. I called and was told I do not qualify for this and would be charged 150 dollars and would have to sign another 3-year contract. The person was very rude and refused to answer my questions. I asked for a supervisor and was told that he had to know why I wanted a supervisor. I told him it was his attitude and total lack of manners. He said he would try to see if his supervisor would take the call. The supervisor picked up and apologized for the mistake of an additional 3 years contract though it would only be an additional 2-year contract and still require a 150 dollar fee just to get this new box.

I was a happily satisfied DISH customer for 3 yrs, I had not one single issue, however, between my cable with DISH and my internet and phone with Uverse my monthly bill for all three was $300 a month $3600 a year so when the Comcast rep was in my subdivision and said he could get us the same services or better for half the price I jumped on it. Well after about 10 days with Comcast I wanted to go back to DISH especially since they sent me a box which I was charged *$10 for so I could return their equipment --- with a flyer inside that said, "We'll do almost anything to get you back." I thought this was great bcoz the longer I had Comcast the more I hated the service.

Dish Network - worst customer service ever. After discounted period ends they quadruple your bill and refuse to assist you further. When you want to end service they want to charge you for each receiver returned, though there was no contract or agreement reflecting this. Total ripoff/rudest people ever!

Dish network is a company that took something away my WWE, PPV, and they lied to my family. Now I want out 2 years with this crap. No ** way. I hate this satellite dish.