DISH Network Reviews

I got dish back on 3/10/15 with a 2 year contract. I spoke with Billy and got a quote of 170.98 after my 1st year as you get a discount for the 1st year. After my year rolled around my bill jumped up to 198.10. I was very concerned before switching to dish about how much my bill will be after the 1st year. I called dish to discuss my bill and they said that my bill was more due to negotiations that they go through every year... REALLY almost 30.00 more?? So we bundled with satellite and internet which is a complete JOKE!!!

These people are CROOKS!!! I paid my bill every month. Then my bill being on the end of the month looked really bad if I was a few days late and they didn't have a problem with that, and I always paid. I got really upset over their billing and cancelled my account after being with them 4-5 years. To cancel this bill with them was a real NIGHTMARE for us. I called them and told them I was tired of their billing and to cancel my account. THEY DID NOT WANT ME TO CANCEL MY ACCOUNT.

I'm a grandmother on disability and I've always paid my bills on time and have a excellent credit score. I asked and spoke to a representative at DISH about my bill going up and stated then I wished to cancel because I would no longer be able to afford them in my budget. They said they wanted my business and to keep me as a customer. They said, "Just pay 47.00 a month and we will honor the price and ignore your bills." I then was paying the 47 - each month faithfully. All of sudden today they turned off my service! I paid them in advance 47.00 and they are stating I owe them 21.00 more. Which a agreement is an agreement. 47.00 and no more or less a month I should be fine.

When signing up for Dish Network over the phone I was told that after the promotional period was up we would be able to cancel. This gentleman obviously conned us. The 12 months is up... we have entered some serious financial hardships (car crash injuring both my wife and I putting me out of work... The only breadwinner in the family... family of 3) so I tried to cancel. I got sent so far up the 'food chain' at Dish and explain my situation and they STILL wouldn't stand by what THEIR sales rep promised us. I will NEVER use a cable company or a satellite company ever again. The future is through the internet anyway.

Customer service is as bad as any I have seen and they have not delivered on a single thing on the coupon they sent me to change over from Time Warner. I will go back to time warner.

Last year we sold our home and called Dish Network to cancel our service because we had not yet found a permanent residence. They advised us that because we changed to the Joey ten months earlier our contract started again and we had not honored our two years contract although in total we had been a customer for almost three years.

I am highly recommending anyone who may be wanting to sign up for Dish TV should think it through before doing so. I know it may sound great at the time, however eventually they will screw you as a customer in a big way. I recently have had this done to me. They are the worst Company as far as helping an individual when there is a crisis that occurs. To top it off when I had called and spoke to a representative she was helpful but when talking to her she failed to document my payment arrangements. Therefore I was shut off from the tv programming. And I had the arrangements made with her and I documented it all as well and was going to pay my payment the following day but was still shut off. Dish is worthless providing customer satisfaction. There's no doubt about this at all.

Ok I'm thankful you got the NFL network back up and running on Dish network. But we've had Dish network for over 9 years. My wife has tried to convince me to change due to cost for many years now. We've actually been paying extra money to get the local news networks and channels. But for last two months we've not had our favorite local channel Fox 8. We also lost the NFL channel for while. During football season these are the two most viewed channels from our home. Fox 8 is the most watched channel year round especially in the mornings.

Dish services are horrible. I get charges for putting a service on hold I never had. Then they refuse to refund me the amount. They also did not log all the calls for the issue that has been called about every time. I have the tailgater no monthly fee pay as you go - and I was never suppose to be put on the vacation hold with the 5 dollar fee per month to keep the account open. I was also told that I could not cancel the service due to restarting the service again would cost 50! Every time I call to get an issue resolved I get different answers. They wanted to charge me 91 to open the service so I could cancel it. And the reception is very blurry and not a quality satellite service you'd expect from a well known company. It's just not worth the costs.

About 2 weeks ago I decided that I wanted to save some money on my Comcast bill. So I thought okay I know that Dish network has a nightmare customer service in the past but it's been 8 years since I dealt with him maybe I'll give him another shot. I call, I talked to the gentleman in Texas and I tell him I need specific channels Smithsonian Science and History. Those are what I watch. "Okay will get you the right package" she says "but you're going to have to pay a little more than one that's advertised to get those channels." "Okay no problem," I say.

We were told that we would get the same channels that we got on DirecTV. We have an elderly person that lives with us with some dementia issues. They told us the remote would identical and the channel locations would be identical to those on DirecTV. They told us the NFL network would be free in this package as well. None of this was true. Had to hassle with Dish Network but got them to not charge us for the installation. They however would do nothing about putting DirecTV back in service. We had to pay for that privilege ourselves. Took a week to get DirecTV out to reinstall the old system. We were told that they would put it back the way it was for free if we were unhappy. I would never ever have Dish Network in my house again!!!

I bought a boat that had KVH dish and a dish receiver. I activated the account through Dish and found out that Dish had changed their satellites and will not pick up the signal. I tried to cancel service and that wanted to charge me $510.00. They should have none that there would be no service. They are bad news. Stay away from Dish. They also said that I signed a contract which I never did and I asked them to send me a copy but they never did. STAY AWAY FROM DISH!!!

As a senior, we periodically have used Dish while at an RV park for frequent vacations. Dish indicated we could pause it periodically at $10.25 per month. After calling to pause once in April and another time in July, full bills continued to arrive. Repeated calls and requests for corrected bills were ignored. Dish's notes indicated I called to pause but ended the call before THE DISCLAIMERS were read and therefore, the pause was not activated. The only pertinent information they need is to pause the service - AS THEY CLEARLY NOTED. One should NOT have to listen to a list of disclaimers to suspend service just as one shouldn't have to listen to endless advertisement to secure service. This is simply another way to continue service and billing.

I have ran into a situation where I am having a hardship issue. Last evening, Saturday, I spoke with a customer service rep and was treated well. However, I could not choose the shows I wanted to watch in order to decrease my America's Top 50 so I settled for T120+. Well, my husband was unhappy because we lost our game channels and the Western Channels. The charge for doing that cost me $15, which $5 was waived. I was informed of this AFTER I had been told the cost for changing back was the same as the night before. NICE!!! But, I was told if we changed again it would cost us another $5 fee.

For the past 7 plus years my Dish bill has been automatically deducted, however 4 months ago when I received a new debit card the CVV code changed. I called Dish to inform you of the new number - but since that time each month it happens again. Yesterday when I returned from a business trip both my Dish and internet have been discontinued. Without internet my cell phone does not work because our location is remote rural. Today I drove to my office in town to call your company. I got the same recording that I have gotten 4 months prior so I decided I needed to talk to a customer representative.

Called customer service to find out when DISH anticipated the return of the NFL station. Their response: "I don't know but I can offer you a Latino station at a discount." Why would DISH think we would want that? We are a BIG football family, none of which speak Spanish. To us, this response just rubbed salt into the wound. DISH wants to consider themselves customer friendly. That has certainly not been our experience.

Is incredible how we the people are without any protection between the biggest corporation. Am giving one time permission to DISH for starting the account and this company put me over for $18 in my bank account. This company take $190,00 but my monthly payments is supposed $155,00. My one time payment was a percentage of this amount at start the service. They never used the payment authorisation. Am call twice in a period of 6 day am pay $73,00 and 6 days later $51,00. Now I need wait to the bank complete the transaction for submitting a complaint in it.

Dish is a money scam! After the deals expired my bill went sky high! They kept adding movie channels and I would have to call everyone to get them removed. We were paying almost $200 for just TV! My parents have TV, Internet, and phone through another company and couldn't believe this was what bill was! Well times are hard and my husband and I are having to move back in with my parents until we can get on our feet. We only had 5 months left in our contract and call and see what we can do. They said we would have to pay an early termination fee which I don't have right now hints the reason we are having to move. I had only the amount I owe my landlord in my account and Dish took it upon theirselfs to pull out the money they need without my permission and then tell me it's in their contract they can do that. I now do not have the money to give to my landlord and don't know what I'm going to do.

Dish service is still bad when it rains. Even though they claim it doesn't. Out of the 250 channels I am suppose to have I would say less than half of those are watchable. Why am I paying for informationals?

I apparently lost my "credits" because a year had passed so my bill went up to $176 MONTH! I'm on SS so I called them to see what they could do for me. They said they could give me a $10 credit! I said NO THANKS. The internet was shoddy to say the least. SLOW, hard to buffer anything! They lost 4 channels that I watched because the channels never resigned! OH, BUT THAT'S OK because it's in their contract that they can change their lineup. Anyway I wanted to be set up on some sort of payment arrangement to pay the early cancellation fee. NOPE they couldn't do that! NO PAYMENT ARRANGEMENTS!

We canceled mostly because we don't need it. But final bill wasn't right. We received several "we'll do almost anything to get you back" pieces in the mail. So I called to see if we could get it cheaper, starting with adjusting the last bill. It was only $20 too much, but we spoke to 3 people who refused to adjust. So for $20, they lost a customer permanently. But the worst it... when we took the box, etc., to UPS, THE UPS GUY WARNED US TO BE SURE AND HANG ON TO THE RECEIPT BECAUSE DISH WILL BILL US! And the man behind us said... "Oh yeah! In 2 months, you'll get a $700 bill. I used to work for them!"

After 7 yrs, show me some customer service. Worst ever experience, customer service experience, of my life! Account #**. I have to move for my job and new place I am renting already has cable service included as part of rent. I cannot help. 45 min spent with customer service (very rude way to talk). As soon as they figured I am not going to be customer, they throw contract at me. I am not worried about $80 cost of early termination but I expected consideration for my longevity with company.

Let me add my complaint to the thousands on here. I am sick of "complete signal loss", "partial signal loss", and " local channels interrupted." All I want to do is watch the news! No weather event, no nothing. Didn't have the news all weekend. Now it's Monday, and the same deal. I am about ready to buy an antenna like the good old days, when we had TV even during hurricanes, and the reruns were confined to summers. I am suggesting that we write our Congressmen and make a law requiring them to return our fees during outages. Then I bet they get their act together.

I have never had a more poor experience with a satellite service provider! We signed up for Dish Network through an independent contractor, MMC Communications. The owner and installer gave us all false information and has been EXTREMELY difficult to work with. On July 22, 2016 we contacted Dish Customer Service at 3 pm to see if it would be possible to make a partial payment to ensure continued service (to keep our good payment history going). The customer service agent told me it would be no problem to make that partial payment and make the remainder of the payment on Monday, the 25th of July.

Dish Network is a horrible service simply because their satellites can't communicate when it rains--be it a LIGHT drizzle, normal rain, or storm, reception is interrupted for extended periods multiple times during the "weather event." This occurs 100% of the time when there is precipitation. 100% of time, not "most of the time", not "often", not "sometimes"----100% of the time. Maybe it's odd that when it rains, I watch TV---well, I try to anyway. Nothing like watching the 1st, 3rd, 5th and 7th inning of a ballgame, it really adds the intrigue... I will be cancelling Dish and going back to cable where service interruptions NEVER occur due to LIGHT drizzle.

I made many calls to Dish about service and temporary suspension during off season at a rental property. I was told nothing would change if I put a temporary hold on service, everything would be just as it was before, LIE!! I restarted service and lost a $30.00 a month discount. I was NEVER TOLD this tidbit of information. Not once in, safely saying 5 separate inquiries to Dish before signing up for service. That and my one year plan has become two years with an untrustworthy corporation. Don't ever believe a word they say, not without it being in writing. Bait and switch!!! That and their 120 package has almost 30 that's right - 30 shopping channels, yep!!

I called the DISH Network and they didn't care what is fair for me because I am deaf and using closed captioned and it's difficult to watch when the screen become smaller due to loss channels, and I feel that we should get our cancellation fee waive due to their loss channels and closed captioned was not big enough to read due to the screen becomes smaller since we have 60 inches of TV... The screen is like as 25 inch... I requested to waive and they won't waive. Pay the cancellation fee. Even only four months left till Nov 2016... They still want us to pay no matter what because we signed if they lose contract with other network and we must continue paying til the contract ended. I feel the the DISH network is not doing right business with customer. I pray for the DISH Network to change and be honest with their customer in the future.

I'm posting this because I believe Dish will block my post on their Facebook page. I sincerely hope this post somehow becomes viral. I'm not sure my blood pressure will ever be same after dealing with this company. A rant and question and a plea... 2 nights ago, I came home after working my usual 10 hours to find my internet down. It had been working in the morning but there was a storm in the area so I called my internet provider Dish to see if there was an outage.

My wife and myself sold our home in Chicago in 2015. We wanted to downsize, so we found an apartment. Landlord sent a technician out. I was told by Dish contractor he would install system. My wife had been sick so I handled it. I did not agree to a contract nor did I sign one. My wife died on December 20, 2015. She died in our apartment after a long bout with lymphoma. I was devastated. It is not the fault of Dish that Jan got sick and died. When I called Dish and told them I had to move, I had to get out of that place, they could have cared less. Several times I called and waited on hold for 30 minutes or more and was finally disconnected.

I've had DISH now for 11 months. I could write a book with all the problems I've had. If not every day, every other day, I have to reboot hopper and Internet. I've had techs out 2 or 3 times. They'll get my equipment to work, then a day or two after it starts acting up again. If I call to complain, I would be calling every day. I'm moving out of state in a month and will be unable to use any satellite equipment. I called DISH to find out if I would be able to cancel my contract with no fees. I was told I would have to pay the early cancellation fees. Also, I've called several times to lower my bill, only my bill gets higher! What's that about! Very unhappy!

CAN I MARK A NEGATIVE STAR??? My Aunt lives in LA and I have been trying to assist her with her issues with DISH Network from my home in San Diego. DISH has been forcing her to pay a monthly charge for services NOT rendered and are in violation of the contract they are forcing her to uphold. DISH NETWORK, a large corporation, is bullying an elderly, disabled woman who cannot afford a cancellation charge. She is alone and her TV is her only friend late at night. Originally she was using another network service and was manipulated in to trying DISH with a 2 year contract.

I contacted DISH Network Technical Support when my satellite service was not working. After extensive troubleshooting over the phone, they determined that on-site service was required. They indicated that the earliest available service date was 9 days later. 9 days is not an acceptable level of customer service. Despite multiple requests to escalate DISH Network has been unwilling/unable to improve.

We were charged for a full year without having service. They lied to us saying the service was discontinued right away. The service was not working right. It kept cutting out but it was never disconnected. This was a representative of theirs. We have been trying to find a solution to this problem but to no effect. I feel they owe us a refund of 1,600 because we never had the service. We've been dealing with this problem since January 2016 to this day. They gave us an address in Aliso Viejo which they have moved since a year ago and a phone number which no one answers. If anyone can help us please call us at **. Thank you.

When we set up with Dish TV we were told that there is a $10 discount with automatic payment (epay?). There is no discount. There is an actual EXTRA $10 service fee if you don't sign up for automatic payment. To me that is misrepresented. And it hurts that the bill is $10 more a month for the package deal and that is WITH autopay being seniors on a budget.

Fortunately I had the sense to have a pro take apart DISH's equipment, install the appropriate pieces in THEIR provided box, photographed the contents before sealing it with THEIR shipping label and taking it, as directed, to UPS for shipping. Good thing I kept a copy of the label!!! Despite timely and appropriate delivery, signed for BY THEM at THEIR dock, using their label, they claim they never got the equipment and are trying to dun my bank account $99. Lucky for me I had already turned off my account auto-pay. Now, to protect my credit!! I have threatened to go to the FCC with this complaint. Hope I don't have to!

Well when I first called Dish, they told me they had a promotional deal that was going on that day. A two year deal. And if I accepted package it would be flat price every month. Told me I could get redzone netflix for thirty four ninety five. I just had to pay fifty dollars to get promotional package deal for two years and my price wouldn't change.

I spent an hour on the phone with Dish Network customer service, trying to reduce my bill seeing that new customers get full package for 8$ a month and existing customers that have been with them for 10 years are paying 130$ a month. While on the phone with them I discover I'm paying for a protection plan, that I don't remember agreeing to. It is 8 dollars a month and I have been paying for 5 years. It is my fault for not paying closer attention to my bill, but that is not the good part. Satellite companies like most industries rent their equipment out so you are paying in your bill for a piece of equipment that is not yours so you can have their service. Now the protection plan is that if this piece of equipment breaks the cost of sending a technician out and repairing the equipment is free.

We switched from directv to dish about three months when we talked to a rep who assured us that if we didn't like the switch we could move back with no problem. Dish is in negotiations with a local channel and the nfl network - therefore we are not getting these broadcasts. Since they are not providing the services they contracted for we figured they have broken the contract and called to cancel their account. We have to pay a 400 cancellation fee. They did send us an over the air antenna for free for the local channels but it doesn't connect to the dvr so we can't record. They sent out a technician to hook it up to the dvr who advised us the only way to hook it up was to pay for an adapter.

Okay. Okay. I've never been a fan of Dish customer service. Stupid hold music, moronic base level customer service reps - unplug the machine and restart, blah blah blah. Negotiating service fees is a giant hassle - long term customers get screwed while new customers get great deals. Even with my upgrade, if Dish raises my service fee next month, after nearly 15 years, I'm out. Too expensive. Too many blackouts with no rebate. Too many new streaming options - Dish competing against itself with Sling. Go figure.

I ordered DISH Network in December 2015. The technician who put up my dish just set it on the ground and put bricks around it and left it. Never got all my channels, which I was never aware of. This is all new to me. In June of 2016, I knocked service out. They were nice to come out on a Sunday. The new technician moved from where the first guy put it and told me it had a very weak signal where it was. He actually put on a pole in the ground. Now it works wonderfully. I called DISH Network. They basically said it was my fault and gave a credit of 35 dollars off June bill. Been with for 8 months now and this is thanks I get. Very bad customer service. I recommend that everybody to watch these guys. They are out there for themselves not their customer.

Over a four month period my billings from DISH is almost $800.00; also, we still have the old, old, system and dish equipment. Thanks Dish for saying you will do something and never do. I have contacted dish many times, they do nothing but continue to do the monthly billing. Why don't you put a minus star and let us pick that? I don't know what you mean by an Order Number; and my dish bill has PPI info on it, can't share it.

Purchased a DISH ViP 211z Receiver in May 2016 for $115.00 including shipping for my Class B Eurovan but, did not try to activate the receiver until June 14th, 5 days prior to leaving on a trip. We were going to use the pay-as-you as needed that Dish offers. I contacted Dish on 6-14 and had a return call 24 hours later while I was in the shower. When I returned that call, all I able to do was leave a message but they called me back. I called again on 6-16 but never received any response to that third call at all. We ultimately left on our trip and then went with DIRECTV because Dish wouldn't call us to activate the receiver which we purchased from Dish. This company totally sucks and now we are stuck with a Dish receiver that we cannot use and cannot return because the 30 days passed before I even tried to activate it. Don't go with Dish!! They are the worst!

My husband and I had Dish Network for years and Georgia and loved the service. Our issues have started with our move to Anderson, SC. At this point we will never use Dish Network again. We my husband moved up he called Dish to have service set up bringing our receivers with him. He called and requested the dish to be placed on a pole as we were currently renting the house and didn't want to place any holes in the house. When the installer arrived he states he was not informed and didn't bring the proper equipment. FAIL NUMBER 1. My husband called Dish and they put on hold on the account and we continued to use Charter. Once the house belonged to us we called and set up another appointment for installation. My husband had to take another day off work. The installer keep changing the time that they would arrive. At this time we also decided to up our service to the Hopper.

Afternoon of 5/8 paid bill online $103.60. Paid from different account as I was clearing out other account and did not want this bill coming out so I paid it in advance. Got my confirmation #, ZERO Balance as of 5/8 at approx 2:00 pm. I DID NOT take off the auto pay. BIG MISTAKE!! 5/9 - First attempt thru Bank to collect the dish bill of $103.60 already paid... Bounce #1 - $36.00 bank charge. 5/13 - Second attempt thru Bank to collect the dish bill of $103.60 already paid on 5/8... Bounce #2 - $36.00 bank charge for $103.60 plus they charged an additional $10 retry charge so the bank charged me an additional $36.00 on that separate $10.00 retry fee. At this point I have $108.00 in bank charges.

When I subscribed for Dish Network I was very happy with their service and the ability to watch their programming remotely with the Hopper. Through failed negotiations, they have lost contracts with some of their programming providers. After speaking with customer service, there was no knowledge of when or if this programming would become available again. I said that I had been a happy customer but planned on looking elsewhere unless a clear advantage to remaining with their service was made.

I have to say this is the worst company I have ever dealt with. 1st I was suppose to receive Netflix free for a year and they gave me sports channels which I don't ever watch. They stated there was no way to fix it. I should of cancelled my service right then and there, but I kept them. Now we have lost fox and 3 other channels we use to watch all the time. Do you think we got any kind of refund or Reduction in our bill. I tried to voice my opinion on social media and they blocked me. Why cause I told the truth. I still have a year contract with them and I hate it. They should be letting us out of the contract with out penalties due to all the problems and lost channels. Do not get Dish Network ever!!!

I have been with Dish for several years now and the service is getting worse and worse. One cannot rely on setting up the DVR to record shows or sporting events because Dish changes the programming last minute and the programming guide does not reflect the changes. In the last two months, I missed more shows than in the previous 3 years combined. If you haven't yet signed up with Dish, do not even attempt. Their pricing may be attractive, but you're not going to be able to watch whatever you want. They are also losing more and more channels, no NFL, no Lakers in L.A., no local channels. I'm cancelling right now...

I had Dish service installed in April 2014. I got both tv and internet service. The tv service was ok, but you couldn't watch any free video On Demand without it using your internet data. Well, I originally bought 5 gigs of data, but would run out in just a few days. I thought my son was streaming videos, or someone was hacking my wifi, which is what Dish tried to convince me of. So, I purchased a new router, and secured it with a password. Yet, I continued to bleed data. My son had online classes so I upped my data to 10 gigs.

Very upset with DISH Network due to them withdrawing from my old account which I had with them and then I have changed to a new bank. In which they started withdrawing from the new account well when it came to cancel. I have told them that to send me the bill with the cancellation contract so I can pay. Well what they did they went behind my back and took it out of the old account so they couldn't take it out new account then went back to the old account that had there and would do without my permission so now I have an overdraft with the old Bank and they said due to that because my old account was the one that opened it so that's what they charge you from there after they knew was from a different bank that should have charged it from.

My family and I had to sell our house due to some money trouble. So I called dish and explain the situation and the employees were rude and told me that I owed them three different amounts in the different three different conversations I had to have to cancel my service. And the last individual just kept saying "Sir, you signed a contract." If we are going by the contract, how does the amount I owe go from 600 to 340 dollars in ten minutes? The place we are moving won't allow dishes on the buildings or I would have kept service. I was a customer of dish for over 5 years, but I guess none of that matters. Oh well I will never use Dish network again. Beware to all others that are thinking of switching them.

Dish has stopped local channels that I am paying for. This is upsetting because I'm paying for a service I'm not receiving. I miss Fox 13 and as a paying customer for this channel I want it back. Thank you.

Dish Network is a scam. If they offer you a 30 day trial don't believe them. You sign a contract for 2 years when you sign your installation form. If you cancel they charge you $400!! I should have stayed with TWC as bad as they are.

I left DirecTV for Dish. Worst mistake ever. Not only do my shows not record, if you call to ask for help. You get the most ignorant person that treats you like an ass. Talks down to you. I think they forget that we are PAYING them to do a job. They are so rude. Word of warning DO NOT USE DISH NETWORK.

After a painful almost 2 year experience with Dish we switched providers. They lied about the setup. I wasn't home so my stepson's card was used and we were assured his card would never be used again. Needless to say it was and he himself called to have it removed. After complaining monthly from the time we had service through them the internet never worked but instead of them making the situation right we paid increases monthly for service that never worked. Every phone call ended with they could do nothing. So finally almost 2 years later switched providers. Then today took money out of my stepson's account again (supposed to be taking out of their system). They now say he is a joint account holder and they would not put the money back. Crooks, thieves and liars is what Dish is.

Dish Network and Tribune are in conflict resulting in Fox 8 being blacked out. We have not had this station for 3-1/2 weeks now. Yet I received my monthly bill from Dish and it is the same amount that it always is. Dish advertises their packages including all local stations. If I no longer receive Fox 8, why would I not receive a discount on my package? And at the beginning of the year, I am sure Dish will still increase the cost by $5.00/month as they always do. If they do not fix this soon, I will be weighing my options and looking to move my service.

Sat., 07/02/2016 I logged into MYDISH account as I was on the phone with a DISH Rep. Upon reviewing and going over the breakdown of charges it displayed Due today $104.27. With a red box to pay that amount to restore services. I was paying $89.99 for my 250 channels and they were promoting this at the price of $49.00. Rep shared I was already getting a $40.00 discount. Not eligible for promotion. I decided to pay. Clicked on Restore services box and paid the required $104.27.

March 2016: I contacted DISH in as we moved into our new home. They sold us on a package deal that included TV+Internet. I reiterated with them that I MUST have internet service, because I am a college instructor. They assured me that Windstream services this area. They installed the satellite, hooked up wiring, and installed TV boxes. Windstream was scheduled to set up internet service & was on their way to my location (7 days later) when they informed me that they do not service this area. They came out to confirm. I notified DISH. They transferred me to their internet department. The internet dept said Windstream WAS available and sent them back out. It took a few weeks of course. Again, Windstream confirmed internet was not available through them at my location.

I have NEVER experienced an online bill payment system that will NOT let you pick a date in the future to pay your bill. It only allows payment for the day you log in. This is probably some executives scheme to get your money before it is due and hope you miss the payment date by waiting to pay it closer to the due date. A way to pressure people to set up auto-pay so you won't be aware of any overcharges.

Liars, expensive services, dishonest. They renew contracts without authorization. I was charge 3 months without service due to their fault. DO NOT GET DISH!! They installed the wrong box and still, I was charge for it. Every time I called, they give me different information.

I simply picked up my phone and called the toll free phone number of 888-757-6535 and was able to easily order new service with DISH over the phone. The representative with DISH was very helpful in helping me with setting up new service. I am 100% satisfied with my experience and would recommend DISH to anyone. I think a number of people on here complaining about DISH may of not been actually calling DISH directly and instead were calling what is known as an authorized distributor. I recommend calling them directly at the number I mentioned earlier to get the best service and pricing.

Only a couple of channels have been working and those only intermittently. Called Dish on 6/30. They will not have anyone even look at it until July 10th, maybe. No apology, no nothing, just attitude. Guy had the attitude that he didn't care and screw you if you don't like it. Don't even expect any kind of courteous service from us. Screw them.

Dish not holding their end of the deal - I subscribed with Dish for their $50/month price lock in with a two-year commitment when I moved to a different location. Due to community issues, we were able to buy out our lease and needed to move out immediately. I had called Dish to pause our service for a month until our new place was ready to move in. I got the pause on service approved and that was that. Once it came to reinstating the service, though, my experience was becoming a regrettable one.

When I originally placed my order for Dish service, I was getting cable and internet. 5 days before scheduled installation, I called and cancelled internet as I found it cheaper elsewhere. They charged me 300.00 dollars upfront for both services. I told them the 200.00 I paid for internet was to be put BACK on my credit card. They didn't, they "credited" to my account. The day they came to install, they made me pay an additional 50.00. Every month my bill got higher and higher. I have called them so many times, they never try to satisfy their customers. Nobody there can speak English, I cannot understand any of them. I haven't had service with them since mid-May, just got a bill today saying I owe them almost 600.00!!! I hate Dish, they are the biggest scam artists out there. Do not use them, you will regret it.

Rant city!!! Dish is so crooked and dishonest! After 12 years of being loyal customers we call yesterday to cancel due to excessive cost and lack of enough decent programming and even with blocks commercials are so bad. Of course they said how loyal we had been and tried to keep us. We are paid up through July 22 and they said service would end 23rd. After we call the channels we do watch regularly all disappear so I call today. They say they made error and discontinued our account early and I would have to pay 18.88 plus fees to get them back till our paid time is up. I said "why should we pay for your mistake?" Guy kept saying we had to!

Dish Network took $380.00 from my Social Security Disability debit card for my Sister in law's account. Back in October 2015 I let her use my debit card for a $1.00 charge for her to get service from a third party company for Dish Network. I have never had a account with Dish. I spoke to Dish customer service and they said that they will not return my money. I only receive $815.00 a month for disability. I do not have enough money to pay my rent this month. Don't give DISH Network any credit/debit card information. I made a complaint with the BBB. Does anyone know any other place to contact to help me get my money back.

I cancelled my service in December of 2015. Since Dish takes payment one month in advance, the company owes me $88 and some odd cents. I have NOT received my refund which is owed to me. I have been calling for months now about this matter. Every time I call they acknowledge that they owe me the money but keep saying "We will send you a check." However, it is now July 1, 2016 and I HAVE NOT received the check as of yet. Has anyone else experienced this? Is this even legal for them to hold my refund hostage? I paid on time all the time. Can anyone help?

I bought the equipment for Dish TV Pay as You Go for an RV. I was told by the salesman that I could turn the service on and off with no fees. I could even turn it on for just a weekend and then turn it back off. Each person in Customer Service has attempted to charge me from $70 to $30 each time I call. When I put the account on hold for the first time, the CS rep told me I had to pay a $30 service call to check out my equipment. It was brand new and is not installed by a Dish technician. I refused to pay for a bogus service call. I spoke to two supervisors before one finally agreed to waive the "service call" fee. I took it off hold and was told I had to pay $30 to turn it back on. I have a $60 credit on the account and refused.

DO NOT USE DISH NETWORK!!! THEY WILL STEAL FROM YOU!!! Use DirecTv or ANYTHING else!!! Canceled service after over two years. I called a month in advanced to make sure I would not be charged again. I paid for an extra day of service because they said my billing cycle would charge me again if I didn't cancel a day early. Fine. I received an automatic bill stating I would be charged for another month after the service was cut off and canceled. Live chatted with a rep who again assured me I wouldn't be charged. Got another bill, live chatted with another rep who assured me I would not be billed and that my service was canceled. Look at my bank account today, CHARGED $140.09 for another month of service!!! Spoke to two reps, Ronnie and Pia who was a Supervisor. They can't refund me for 7 business days.

I have been a Dish customer for decades! I am not happy that too often we consumers that pay your bills and salaries have to put up with these childish negotiations and the loss of channels during these disputes but yet our monthly bill is not discounted for the loss and inconvenience. How about I don't pay my bill until all the channels I have on my service subscription are returned! I bet I would get a nastygram from you reminding me to pay my bill wouldn't I? Get these damn negotiations done and return those channels we have been without for a few weeks now! If this continues I may change providers!

I've had DirecTV and was way overcharged for cable. The guy sold me on Dish for $65.99 first year, they doubled my rate after the first 6 months. I waited till my contract was up to not be charged $100.00 early termination fee. Closing my account with Dish was a nightmare! I kept telling her over and over that we are moving where we don't even get cell service much less cable. I just wanted the cable turned off on the day my contract expired and to return the boxes. This took me 45 minutes to do because she kept presenting all these scenarios to get me to continue. I am now going to use basic television with a Roku stick to stream Netflix movies. All the cable companies appeared before the senate judicial committee in Washington this month and boy were they called out as thieves! Bye bye cable, hello $1500.00 a year in my pocket!

I called Dish. Got approved. Had service set up then they hit me with needing a credit card. I only have savings with no debit. Then they tell me my daughter lives in the same home and they will add her to the account if she provides them with all her information. Mind you every time you hang up and call back they run your credit again. Now they have ran my credit twice then they tell her she needs money on the card. They want us to hang up again. We put the money on the card and now they need to run my credit for the third time. This is ridiculous. Dish sucks and I will take my business elsewhere.

I rarely write reviews of products. I rarely have been dissatisfied with other services or products in my lifetime. But, Dish Network is the only service that has been so difficult and disappointing and horrifying, etc. I first signed up to Dish Network contract in 2013. The person I talked to in customer service to set it up was so polite and cheery. He said all good things and had me sign up to Dish Network so smoothly. It's 6-9 months after, that I started seeing the problems. I called to cancel or move the service, since I was moving to different apartment home.

I've had DISH for years and every year the price increases and the service decreases. I am in a very remote area, so tv and Internet services are rare. I can't even get cable. I changed to DISH internet because I only had AT&T broadband as my alternative. It was 2 weeks before they could install and that was on a Saturday from 2:00-6:00. He arrived at 4:30 and left at 10:00. I was already aggravated because I had to cancel plans, so asking questions would take another hour. The minute he left, I couldn't get on the Internet. So I start calling and all I get is extended waiting period because of increased call volume, and I know them well enough to know that's hours on the phone.

I recently decided to get cable/satellite television, and internet. It seemed it would be best to get the services bundled, to keep everything together with one company. In speaking with several companies, I had decided it would probably be best to go with one particular company. However, upon speaking with a GoDish sales agent, I was led to believe that Dish was partnered with AT&T U-verse. His sales pitch was that I would be getting Dish and AT&T internet. Only after I signed the contract did I learn that Dish was not partnered with AT&T. Not only that, but I can't even get AT&T at my residence.

I've had DISH for about 4/5 months and in the last month and a half I have had problems with no signal. Tech has changed out my cable box 3 times, that includes today. When I signed up I wanted box hooked up in 3 rooms. Could not have damage done to siding, so only had done in living room. Found out I could get wireless, called and they wanted to charge me $110 one time fee and sign another 2-year contract. What a joke, how about reimburse me on all the days I did not have tv? They had nothing to say about that. Can't wait to get rid of them. Never DISH again, I'll watch paint dry first...

I was told that I was going to get a very low rate with no possibility of the price going up for three years for the top 200 for $74.99. Well as you quest it did not happen. My bill has been $104.00 constant and when I called to complain about it they told me "too bad". And if you try and cancel I would have to pay them $400+. I was so angry. I am stuck paying a rate that I can not afford. This is the worst I can imagine. I am very upset. Tired of these big companies ripping the little man or women off with no consequences. If we stole money or services we would be arrested. Its time for someone to step in and stop this. Dish will do nothing but laugh all the way to the bank.

First and foremost DO NOT GIVE THEM YOUR DEBIT CARD OR BANKING INFORMATION!!! They will just go into your account and take what they feel like it when they feel like it. Secondly when you call Dish you are going through a third party; therefore I was on the phone to Dish network monthly about my bill. The party that sells you Dish network will sell you one package for two years. Once you're locked into Dish and on the phone they reword everything and you have no idea what is going on. Third don't fall for the 500$ gift card or other gift they promise. I did step by step, never received anything!!! All lies. Fourth I set up Dish through third party in 2014. I called every month in 8/15. I downgraded so they without permission automatically renewed my contract.

The service tech who came to install Dish service did not run cable through the floor like a normal person would. He ran it straight through the siding in front and back. Now I have a cable running up the front and back side of my house. Beware of why they have such bad ratings.

When my father passed away, my mother moved back to Texas to live with my sister. Because my parents are both immigrants, the way for them to watch the French channel was with Dish Network. They have been Dish Network customers for fifteen years. Because their receiver was traded out back in October 2014, our service agreement was extended an extra two years. This is the first I have heard about it. And I doubt my parents had an idea what they were doing since my father was already in hospice at my home. I am waiting on their copy of the signed contract given by the technician at the time of the switch out. Dish Network claims that even if it was not me, anyone over 18 can authorize such a change.

We decided to get Dish Network because they provide the PAC 12 games, so on April 25, 2016 we had the service installed with their Hopper and Joey DVRs. There have been numerous problems and aggravations with the service, and here are just a few:

I called customer service and spoke with April and explained to her that I wanted an upgraded Hopper DVR because I was having trouble with the one I had freezing up. She proceeded to process this information and said it would be $150 dollars put on my next bill for this. I asked her "is this to purchase the receiver" (since I thought all equipment was a lease) and she said "no, it's a lease." "Well what does the $150 go towards?" I asked her. She never could answer that question. She then said "you will only have to pay $14.85 today though and also agree to a 24 month contract."

I have had Dish Network many times, and I have never had so many problems with a DVR service like the current Dish DVR. Constantly lags and freezes while watching recorded programs or using the DVR features in live TV. Their service is crap and their equipment faulty.

The worst. First you get someone who does not speak English. Then when sent to sales, they require a social security number and a credit card to have on file. This is just to add an internet feature!! I have been a customer for 6 years and was treated this way. I will be switching my business elsewhere. Steer clear of this company. Other reviews show cards being fraudulently charged by Dish.

I had Dish for 2 years. Everything was fine. I cancelled my services in September 2015 (only because they didn't have Internet in my area), sent back the equipment and everything was fine. Come March 2016 I moved to a different city and decided to give them a call to see if they provided Internet services in the area. They too did not so I was just ok - I'll shop around. Come May I was checking my emails and realized I was getting billed by Dish for the past three months! I wasn't even living at that address anymore!

Recently Dish has deleted local channels kdvr 31 and kwgn 2 because of negotiations with tribune. It was my understanding that local channels were supposed to be provided as part of the contract that we have with the provider. I had Directv for many years and NEVER had this type of issue with them. This had now happened twice in about a year and a half, with no reduction in the price. My parents pay for this service. Why are they allowed to delete services that people are paying for with no consequences to them. I'm sure if we cancelled our existing contract with them we'd be hit with all sorts of fees... please look into this situation, so we can again have all of our local stations back!!!

We have been unable to receive reception on numerous occasions. Each time we have a problem we have to wait for a technician. We must take off a day of work to be at his convenience. They now have also dropped two of our local channels because of negotiation problems with the network. We have called about problems at least four times since January. Technical support is of no assistance neither is customer service and most of the time you can't understand them. Worst service ever. Would not recommend them to anyone.

In September of 2015 I signed a 2-year service contract with DISH and the service has been ok. Paying $81 a month is more than I wanted to pay but ok... I recently saw a TV commercial about the new DISH receiver that records 16 shows at 1 time... it talks about calling and upgrading. I called and was told I do not qualify for this and would be charged 150 dollars and would have to sign another 3-year contract. The person was very rude and refused to answer my questions. I asked for a supervisor and was told that he had to know why I wanted a supervisor. I told him it was his attitude and total lack of manners. He said he would try to see if his supervisor would take the call. The supervisor picked up and apologized for the mistake of an additional 3 years contract though it would only be an additional 2-year contract and still require a 150 dollar fee just to get this new box.

I was a happily satisfied DISH customer for 3 yrs, I had not one single issue, however, between my cable with DISH and my internet and phone with Uverse my monthly bill for all three was $300 a month $3600 a year so when the Comcast rep was in my subdivision and said he could get us the same services or better for half the price I jumped on it. Well after about 10 days with Comcast I wanted to go back to DISH especially since they sent me a box which I was charged *$10 for so I could return their equipment --- with a flyer inside that said, "We'll do almost anything to get you back." I thought this was great bcoz the longer I had Comcast the more I hated the service.

Dish Network - worst customer service ever. After discounted period ends they quadruple your bill and refuse to assist you further. When you want to end service they want to charge you for each receiver returned, though there was no contract or agreement reflecting this. Total ripoff/rudest people ever!

Dish network is a company that took something away my WWE, PPV, and they lied to my family. Now I want out 2 years with this crap. No ** way. I hate this satellite dish.

I had this service 4 years ago and we had moved to another city 2 years ago. I have been trying to cancel my account for 2 years now. They kept saying since I signed a 2 year contract I owed them money. So I decided to keep my account for our motor home which offered me a deal where I could put it on hold up to 6 months and restart when we traveled. They charged me $5.00 per month. I thought I would go ahead with this plan. Then they kept sending me notices and boxes for me to send back to them. I had already returned their equipment when we moved two years ago. They sent me another box 8 months ago saying if I don't send back the Joey1 they would charge me $99. I called to say I didn't have it so they charged me the $99.

Seriously share the heck out of this! So months and months ago we decided as a family that we were just settling for something to watch all the time. Peter went out and bought one of those converter boxes for the man cave and we canceled Dish. Here is the crazy deceptive unbelievably corrupt part. Today we get a bill for over $300.00 from Dish Network stating that they turned dish back on at our house and we were past due... WTF? They never even asked us, they just turned it back on like shoving it down our throats!

I am a current user of HughesNet satellite service and I get 15 gb daytime per month and 15 gb of bonus or nighttime usage under my plan. During the end of the month I sometimes run out of bandwidth or gigabytes so the $79.99 DISH plan that offered 50 gb of daytime and 50 gb of bonus gigabytes sounded really good as a way to stop using up all my 15 gb even though we don't stream movies or anything. The price is about the same so it sounded really good. I called DISH and after getting passed around I finally found someone and they qualified me and took my order. Then on the read back the DISH salesman said I get 15 gb not 50 gb as advertised. I asked why and got an answer about certain areas of the country got this much. I spoke to the supervisor and got the same **.

I called after my 2 year contract was up and they only gave me $5.00 off and lowered it $10.00 more by taking my protection plan off. I don't consider it a discount if I'm losing some service. I told them due to me being on the spot, this would most likely be my last month. We looked into streaming and antenna service and decided to pull the plug. When I called them back to close out the service all I got was what will it take to keep us. Now they decided to give me another $25.00 off to reduce it down another $40.00 dollars a month. I told them when I hung up during the 1st contact about 20 days ago I made up my mind that I was done.

No one knows what they are doing there at Dish. Was given the runaround by reps and have finally got tired of the lies and decided to pay a $440.00 cancellation fee. They sold me on such a great deal that never came through. Poorly run company and poor customer service. Very Rude.

We had been totally satisfied with the DISH Network as customers for nearly a year. Only twice in the snow did we lose service, otherwise and completely satisfying experience. Then we called to notify that we were moving in 35 days and needed to schedule a technician to remove the boxes and dish on the roof. They tried for thirty minutes to convince us to remain customers but we explained we were moving to even more snowy conditions and nothing worse than being homebound on snow day without TV.

I have been with Dish for one year having to leave DirecTV after 15 years. Dish was the only provider that could get me a signal where I live. They offered me a ton of discounts but the rep never disclosed to me that I could choose less. Well, the discounts are over and the bill is huge! When I called and explained that I am a senior citizen on a fixed income, the rep told me, because I was a good customer, she could reduce my bill $30 for 10 months causing my payment to be more affordable. Needless to say, I was thrilled. Well, I discovered that she never did it and they refuse to honor what she told me. She was smart enough not to write it in my file.

I've been with Dish for about 4 months now and each bill I've gotten has been totally different prices... when I know for a fact when I was joining Dish the guy helping me said it would be the same for up to 3 years with free Netflix for 1 year. Got my last bill the other they were trying to charge me 135 for movie packages that were suppose to be already included in the package for the start. I wouldn't tell anyone to join Dish, they suck... and they keep blocking certain channels then unblock them a few weeks later.

There were always problems with Dish. Service went out, customer service was a joke (unless your problem fit nicely into the few categories their automated service provided), and to cap it all off, they didn't send me a final bill for $27, which eventually started working against my credit score because I didn't even know I needed to pay it.

Due to moving to another location we set a date later in June to discontinue our service. TWICE now the tv service has been disconnected. Getting through on the telephone was one hurdle (NOT EASY!!). Both times I got a representative that could barely speak English and was very hard to understand. They were extremely obnoxious when they tried to keep me as a customer and even wanted the person I am moving in with to change their existing tv provider to Dish. RUDE!!! They can't seem to get it through their heads that I want my service discontinued on one date, NOT BEFORE!! I have now established this termination date 3 TIMES, and I have several weeks to go. I can't wait to see how many more times they will cut it off before the established date. Each phone call took almost an hour and was very frustrating, how on earth would an elderly person deal with this?? I can't imagine...

When I signed up for Dish they never in fh or medical me that TV programming changes after midnight. Channels such as Disney, Discovery, History, A & English and others switch from their normal programs to paid programming. You are forced to watch programming material not related to the normal programming I was sold. Dish never informed me of this. If I had known that this happens I would never have purchased it. I do not care to watch male enhancement or sex toy selling. They did not disclose this. It is impossible to talk to a person at Dish. They keep you on hold and you never speak to the same person. You could continue to repeat your complaint and no one has answers. I'm very upset. Anybody have ideas?

It's my mistake to subscribe Dish TV. From the starting of first day I am troubled and disturbed because of their bad services. I recharges on time every month but next recharge date shows due after 20 days only and lot of channel they are not providing me from last two month. I called to customer support service. They are also talking very rudely and even they are not afraid to lodge a complain to consumer forum. It's very ridiculous and I am surprised to have this kind of response from customer support. So I want to let you all know and not to subscribe Dish TV so that they come to know what a customer means.

Like some others, I was duped into changing from DIRECTV to Dish by a retailer selling the Dish contract. My DIRECTV contract was about to expire, so I guess that's why they called. The retailer who called represented themselves as Dish, not disclosing that they are a retailer and installer company - didn't understand until the installer told me that his company installs both Dish and DIRECTV. The sales guy from the retailer promised me a cut rate price for 3 years plus a year of free Netflix plus a 3 month trial for HBO, Showtime, etc. I liked the 3-year price lock that was about $40 lower than what I was paying DIRECTV and I use Netflix a lot.

DISGRUNTLED CUSTOMER. I was an active Dish Network customer when I logged into their website and spoke with a live Agent and negotiated a new 24 month contract. We discussed pricing and I even confirmed the pricing back to the employee for the initial 12 months of service and the following 12 months of service to clarify, I was answered back "YES THAT IS CORRECT". Now 3 months into the new 24 month contract I was told those credits had expired and that they had no recourse and could not provide that pricing and also would only cancel the contract if I paid the $420 early termination fee and also paid to have the devices sent back to Dish.

I called into Dish today just to get a quote. I have been shopping around trying to find the best deal I can for the basic cable package I am wanting. The first time I called I spoke with a sales rep named Cody, seemed very nice at first then started to get pushy towards the end. I tried to explain to him all I wanted was a quote of what I would have to pay monthly for the basic cable package. Still he continued to be pushy. At the end of the phone conversation I told I him I wanted to hold off setting up something until I had spoken with my husband on all this, just to make sure he is on board with it as well. He got really upset. I told to cancel it all out as I had only wanted a quote to begin with. I asked him if he cancelled it and he said "Yeah whatever." Not trusting him with his tone at the end of our conversation I called back in later on. This time I got someone even worse.

I canceled Verizon for excessive service fee and switched to Dish and my nightmare started. Six visits by their service technicians both in-house and sub-contractors, no one knows how to bring two wires from the dish to two bedrooms. In-house technicians are afraid to climb the roof and sub-contractors are high school kids. I had to wait for a 8-12 window for at least 10 times. As of today so-called office of the president was unable to resolve the issue, they canceled two appointments without notifying me. I have no idea what kind of business they are running. Please save your time and money and stay away from Dish Network as much as you can.

I called to terminate my service because I am moving to another state due to health issues. The first person I spoke with was very rude because I stopped her sales pitch involving paying them to keep my services on hold at $5 per month. She hung up on me. The second person I talked to was not as rude but was not real helpful. I stopped service to two receivers a month ago and was never sent boxes to return them even though I called after ten days for the boxes. Their records showed that I called but someone there decided to cancel the box.

Husband and I moved to CO and called Dish with a promotional offer of 2-Year TV Price Guarantee. I have the paper printed out and in a folder. After 1 year price jumped 60.00. We have zero premium channels like HBO, Showtime etc. We can't watch on demand since we only have only 2GB for Internet service with them and it doesn't work and so slow - can't watch anything. We had to get another internet service but knew we were in 2 yr contract with same price guarantee. Dish trying to say only 1st yr at the price given to us. Why would we have a 2 yr contract then for 1 yr price and a huge jack up for 2nd yr.

Dish Internet is a huge ripoff. I thought AT&T was bad, Dish is worse. I've had Dish TV for 10 years with no problems. Dish TV is good, but Dish Internet SUCKS! Don't fall for their smooth talking sales people that lie to you to get you to sign a two contract for their crap Internet service. First, they lie about what it's going to cost you per month. They told me I would be paying $50/month minus a $10/month credit because I was bundling the internet with my TV service. I asked, "does that include the modem that I have to rent from dish?" "Yes," said the lying sales lady. So, the first red flag that I let slide was the $10/month modem fee that they rip you on, they will not let you buy one, not even from them, but they lie and say it's included in your $40/month charge for your internet.

Took out Dish network for a locked in price for 2 yrs of 50.00 a month. They now charge me 100.00 a month after one year. I was never told of a hidden change after one year. I would have not taken them if so, because I have a 2-yr commitment. This is the plan I chose: http://www.dish.com/searchpricelock.

I was not informed of the price increase after year 1 that almost double my monthly service rate ($45.** to 80.**). After I finally got it through customer service folks (sounded like a teenage girl) that I was not going to pay more and they could just cancel my service. I agreed to a monthly charge of $20 for the next 12 months but want a confirming email. WOULD YOU BELIEVE THAT CUSTOMER SERVICE CANNOT EVEN SEND AN EMAIL TO CONFIRM THESE CHARGES? Dumbest setup in the world, well maybe hospitals and doctors hire cheap help like that.

I have been with Dish since about 2004. Why do they charge new people a different price for programming than they do old customers. $99 for new customers. $140 for old customers. America's everything package. We are all suppose to be treated the same.

Wow. So we were DISH customers for approximately 3.5 years. No problems with them maintaining contract for TV service. No surprises. UNTIL now. We had to discontinue our service due to an out-of-state move. When I called to inform DISH of date I wanted service ended, I informed the rep to send box with prepaid shipping label immediately and not to wait as box would arrive too late if shipped when service ended. You can guess what happened; I was stuck paying to send equipment back because the box arrived the day after we left - the keys to the house were already in new owner's hands!

I had dish for six months. Nothing worked the way it should! Cancelled contract. Paid extra fees to do so. Two years have passed and they have sent payment out to two collection offices with two different amount owe. Have called dish multiple times and they can not tell me where the money I owe them came from. I have to wait two weeks for something in the mail to show up. They do not have their ** in order and Dish will try every trick in the books to get your money!!! If you do get dish please be very careful not to let them screw you over!!! Read all contracts. Do NOT go off what your dish representative says or you will be tricked.

Don't believe Dish's "Price Lock" promotions, they will raise your bill anyway. Dish sold me a TV/internet bundle that was guaranteed to be "price locked" for 24 months, but the internet bill unexpectedly went up by $10/month after 6 months. I called Dish and they told me that only some of the monthly charges were price locked while others were not. Of course, the sales person neglected to point this out. The lesson is take Dish's "Price Lock" promises for what they are: a hollow sales gimmick that don't mean what they say.

Dish was the only option we had at our previous address. We were always suspicious of the usage but was told, "Someone has your password" although we would change it, "You are using your phones and not turning it off", "You are leaving your computer on with the wifi active." We had no choice but to deal with it. We moved four months ago to a different state. It was cheaper to lower the package and pay $90.00 a month than to cancel the contract and pay the stupid charges they have. We moved the equipment with us. I monitored the usage online and found the GB was being used monthly. But how is that, when a router isn't even present? HUMMM. I will tell you how, they are ripping people off. I printed out the usage and plan on getting an attorney to get ALL my money back from these freaking people. I had much rather hire an attorney and give him money to go after these crooks than know I just let them by with it.

I sign up 2 year contract with no obligation if I move a place where I can't able connect the service. Moved from LA to San Diego where new place I moved not allow dishes their property. Ok so remember Dish rep who signed up the account told me if you move a such place like that you have no obligation. Now I need a cancel the service so this is where dishonesty started from. I have been charged my account over a $500.00 they called termination fee. How it could be termination fee when I been told no obligation whatsoever if you move to where you can't able connect the service? Well there is no answer that question from Dish and still waiting. Top of that I'm taking Dish to the court of law. This is a hwy rip off with licenses.

I signed up with Dish for my internet and TV in Apache Junction, AZ over a year ago. I recently moved to Wisconsin. The apartment complex does NOT allow Dish but is contracted with Charter Communications. Explaining this to Dish, they still won't let me out of a contract. When I disconnected my service for my move, all equipment was returned and received. I explained they were NOT to use my debit card any longer. As it turns out, they continued on to take out $319.84 out of my bank for the remainder of the "contract" fees. I am livid, I am filing a complaint/action with my bank.

I am moving in with someone that already has satellite service. They told me I could transfer my contract to family or to the person renting my house, but there was no way to get out of my contract without paying over $500 in fees. When I called back to transfer services to the renter, we were told they would have to sign their own 2 year contract. They declined transferring after learning this. I've called and talked with supervisors and the answer is always the same. They refuse to work with me.

I spoke with them on Friday and refused to sign a 24-month contract just to get 1 additional receiver. Dish wavered signing of the contract on Friday but said that someone 18 or older must be present to let technician in. Dish came out to my house today to install the receiver and informed the person who was present to open the door that they needed to sign to verify that someone from did install the receiver. Indeed was not the case, the installer presented a 24-month contract and demanded that it be signed.

When I woke up this morning the first day of my vacation, The Hopper Receiver was broken. It had a hard drive failure. I followed the instructions on the phone and tried unplugging it, wait 10 seconds and plug back in. "If this does not work please call 1-800-333-3474." So I did and spoke with their customer service Rep. She informed me that they would not send out a tech to fix it and it was my responsibility that once a box was sent to me with a shipping label on it I was to place it in the box and ship it back to their warehouse. Oh and by the way this will take place in 3 to 5 business days. I asked why they could not just send out a tech with the new receiver because I have 4 different receivers and would I one of them moved to the game room. I was told that they don't do that. WHAT they do that when you first open an account with them.

Fussed at me for not calling them to waste my time talking to yet another incompetent customer "service" rep. Now insist that I call to cancel my account... have been with them for over 15 years. Something has gone terribly wrong with this company in the last couple of years and, apparently, their management DOES NOT pay attention to these reviews!

For a moment this morning I considered Dish since we are moving to the country where there is very limited access to the internet. I called customer service for additional information on TV and internet service options. As I remember from past service calls, this call again would prove to be a waste of time. Dish tv would not give me any information without first giving them my complete contact information and quickly passed me to someone else who also would not answer questions without this information.

I've had DISH since early 2013. At first it was great. I didn't know when I first called that they had a $50 setup fee, which they reluctantly "waived" for me. I immediately inquired about Internet as well which they did not offer. For 2 1/2 years I watch their internet commercials about how you could get high-speed internet service even if you lived in the middle of nowhere. (Highly untrue! As I did not live in the middle of nowhere by far and later when I moved to a completely different state I soon found out they too did not have internet in that area - very misleading DISH network!) So I continued to have Internet separately. My bill was $68.56 with America's top 120, for service of $7 and taxes. We put our service on vacation mode in July of 2015 because we were moving and traveling so we didn't want to cancel just to have to pay set up fees when we moved.

Every time it rains I lose all connections with the satellites (I live in FLA and it rains almost every day)... and almost every day I have to reset the receiver which takes 10 minutes or more. And the internet allotment won't let you stream anything. Use this as a last resort... the whole deal is a ripoff.

I wish I had taken the time to check out some of these reviews before signing up for DISH. I had the installation done just a week ago and have had nothing but problems. First the salesman on the phone lied to me about which channels we would be receiving, then the technicians installed the wrong box set-up, not once but twice, and DISH is expecting me to pay return and shipping charges on both boxes. In addition, when the techs installed the first box they wound up cutting/disabling the lines that provided our internet service and our other TV (which they finally replaced a week later), not to mention breaking the screen of our flat screen TV when they hooked the box up to it.

Ordered the service however they failed to tell me about the $95.00 installation charge. I cancelled it once I found that out (next day) yet they still managed to charge my credit card $49.99. Called them about it and they are "unable" to credit my card. I'll put the charge in dispute with my credit card company so I wouldn't be charged but I would think they would have the ability to write a credit to an account they seem to have little problem charging. So if you want to be lied to, cheated, and treated like garbage this is the company you want to deal with. It seems strange that all the reviews seem to only have one star. I wonder why that is.

If I had the money, I would terminate this two year contract with DISH, and I would terminate my cable too, because they crossed the line. I can't even listen to a sample on iTunes, let alone a video anywhere else. I just got from college on a Wednesday, by the Monday after I was wondering why my internet was so slow (it took ten hours to download approx 450mb on a PlayStation) so I call dish network to ask why and they tell me I went over my data, which is only 10gb. That's me, my father, and stepmother's phone data together, for a house.

I was sold on being able to shut down my service for cable TV during the 6 months we are at our winter beach home. After returning about a month ago I received my bill and it went from $86 to $248... I called and even though I paid about $30 a month while "inactive", they told me that they remove any discounts since I was inactive for 5 1/2 months. Today Charter is paying my payoff to the crooked POS ** at DISH and installing Charter. DON'T LET DISH SCREW YOU TOO.

Subscribed to Dish and added the "pause" feature. Used this feature to place service on pause. When I went to un-pause and restart services, Dish jacked my rate up 70%. When I called to discuss and inform them that I found this unacceptable, I spoke to three different people. The last being the "office of the president." The gentleman on the phone asked me several times did I read the three-page contract! Absolutely unbelievable! I asked him how he would feel if he had his service increased 70%. All he wanted to focus on was whether or not I read the contract and that it was my issue.

At the time I originally ordered Dish I told them I did NOT want the extra movie channels. Checking my online bank account I found they billed me for those anyway above what I ordered. I called immediately and was told by a Dish supervisor that it would be credited to my account in 2-3 business days. That did not happen! I am on a limited income and will be bouncing checks due to this. I called back several time and was told the 1st request was not done properly by the supervisor and was denied. I was told it would take a month, then a week, then another 2-3 days... to be refunded. These were supervisors that I spoke to of which I have documentation. This last time I was told there was "nothing they could do about it" and it would be another 7-10 business days for a refund!

Called to change plan. Representative was very rude! I had the service for 3 yrs and they kept saying I only had service for 6 months! These rates are a rip off! $80 for no movie channel, HBO, Cinemax! And when you ask for a supervisor, there's no one available! Never have I ever called a business and could not talk to a supervisor! Dish is a RIP OFF! WITH THE WORST CUSTOMER SERVICE EVER! I would go without cable before I use DISH AGAIN! WORD OF ADVICE, USE ANYONE BUT DISH!

When moving to another city, I saw their ad for a bundling package. I called and ordered it. This was about Aug of 2015. When the service man showed up, I learned the only bundling was for the billing. It was up to me to notify other services of the need to connect. I had no phone, no tv, no internet and didn't know anyone. I sent the serviceman away and went to the local library to contact Comcast who also advertised a bundling program.

I have never had an account with Dish Network ever. In fact I have no "service" to my television - I have Comcast to my computer - as I've had for the past ten years. There has never been a satellite dish on my property for the entire 70 years the house has been standing. I have always lived on the West Coast. Over a year ago I got a letter from a collection agency telling me I owe Dish network some $1300 for a service they connected up in South Carolina in 2013. I have never been to South Carolina. I don't know anyone there. I have never even made a phone call to South Carolina. I have no connection whatsoever - and this is easily proved. I have never received any paper or bill from Dish Network EVER. Only the collection companies.

I am so disgusted with Dish network. I'm going to tell everyone I know not to go with them. They are nothing but crooks. When I first signed up I called back within 24 hours because I looked at my online account and it showed that I owed like $120 every month. I called in and they said that was my price before discounts so I told them I wanted to cancel because all of the online reviews were saying that once your year is up they DOUBLE your bill. I WAS ASSURED THAT WAS NOT GOING TO HAPPEN. Well I look at my bill and guess what my bill doubled. I called in and they said they don't know why someone would assure me that this wouldn't happen and the best they could do was lower my programming 50 channels less and I would still have to pay $30 more than what I was.

I had them come out because my dish wasn't working. They hooked up my ground wire to my AC, and then reinstalled my Joey. They charged me $99.00 and said there was a virus (they never mentioned it when they were here!). On top of that they charged me another $7.00. I asked about that charge, and they said, because I called the IT department, so they charged me to contact them to say my system wasn't working correctly. Then even before that, they sent me a Hopper instead of a Joey. They admitted they sent the wrong item, but they charged me for shipping and handling anyway, and said that they couldn't do anything about it. Then they sent the right item, and when I gave the bad one to the man who came out, they charged me anyway, again, for shipping and handling. Time to change! They nickel and dime you to death! Don't use them!

I am a disabled woman under the poverty level. I had called Dish Network to disconnect service as the home I was living in is now in foreclosure and I had to leave. I sent back all their equipment in the boxes provided. Did not receive a bill. They charged my account PayPal without my authorization for $180. I called Dish Network to tell them I had no control over stopping the TV as the house is foreclosed, I have to leave. I have to stay between living with my daughter and my son until I find a facility to live in as I cannot afford an apartment and I'm disabled so I may have to go to a living facility, which there is a long waiting list. They don't care.

I have been a customer for over a year now. My ugly "Bill" just sat down to dinner with me. I am so disgusted with Dish that I just got off the phone with DIRECTV, establishing new service with them. I got fiber optic DSL and the same channels, with a 2-year guarantee price lock for cheaper than just my Dish bill! Dish even charges you a two-year contract renewal if you want to run more than 3 TVs. Bull!!! Then they want to charge you for the new hopper...a whopping 150.00 and you never own it, so they want you to rent it plus give them 150.00 that you will never see again! To hell with Dish... Onward DIRECTV!!! Do yourself a favor and stay away from these lying, greedy, can't do anything for you kind of company.

My stepdaughter had her identity stolen and she needed my help to open an account with DISH. I got on the phone with her and a representative before I provided them with my credit card number to open an account. I asked a specific question, "If I give you this credit card to set the account up due to my stepdaughter's situation can I remove my name and card from the account once she has proven the ability to pay." The representative said there would be no problem with that and the ONLY requirement was that the first month of programming must be billed to the card that opened the account. He went on to say that once that payment was made that my stepdaughter could contact the billing department and they would remove my credit card and name from the account and replace with hers.

Not happy with Dish. Don't believe that Public Service providers should be allowed to have people sign contracts in which the price will change during a contract term in which a large cancellation fee will be charged if service is terminated. When you sign up with Dish you will be enticed with a "special rate" and some free stuff - but beware that "special rate" and "free stuff" will end during the term of your contract and you're not going to like the price you end up paying. And to top it all off you're STUCK unless you want to pay a termination fee that could end up being up to $480.00. That is why I say "Don't do it". Do not sign up for any TV service that requires you to sign a contract. Keep it for a specified term in which the price changes and pay a termination fee if you want out. DO NOT SIGN UP FOR DISH!

DISH does not provide the service they promise. It is very slow, erratic, and expensive. They limit your GBs each month and when run out they charge you for more. It is so slow you spend half your time waiting. You can not watch videos. Shopping is a pain. Then when you finally had enough they charge you a early termination fee then tell you that you have to take the equip off roof and mail back to them. To top it off they charge you for the boxes they send you. DISH is a horrible and expensive experience. I recommend all to avoid them like the plague.

I just got the service 2 weeks ago. The first 2 days the cable wasn't working, you couldn't hear anything, the show started to freeze up on every TV. The company contact me saying "Oh we see you're having trouble with the service." and I'm like "Oh you think so." So they sent a technician out to fix it. He couldn't do so he call the company and telling him to tell me "Oh well we can upgrade the hopper for additional $500." I told the guy “Who in the hell is going to pay more for something that's not working.” and plus I haven't had the equipment for a week and half so I went to cancelled the service. Don't you know they trying to charge me $500 for cancelled fee. I told the guy on the phone "Let me guess. Dish Network must be broke because why charge someone who never agreed to termination.” I don't know how they going to get because I'm not paying that.

I like most wish I could give no stars to this rip off of a company. Every time I see Dish commercial fishing with DirecTV I just shake my head. They do the exact same thing. Last year put dish back in my house. What a mistake. I forgot how bad they were before. After 1 year my bill went up 70 bucks. Said I only had 1 year on offer but signed 2 year contract and was told that was my initial signing. It was for 2 years so like a fool ordered MLB package and now today cannot even watch my team that I paid for. The bill was supposed to be broken up in equal amounts. My bill is now 200.00. “Well sir there is this fee and that fee and a fee just for allowing us to be in your home.” Do not worry Dish you will out of my home soon you thieving **. I am amazed that you and your buddies DirecTV get any business at all. I will but joining the ranks of the cable cutters soon. Peace out you scumbags.

If I could give zero stars I would. DO NOT GET DISH!!! I signed a 2 year contract with them and called today which is now 2 years later to see what the final day was. They told me I had another 2 years left. I called them a year ago because my equipment wasn't working for the tv and the sales rep said I would get a better deal if I went ahead and got the hopper and would also receive a 15$ a month discount. So I had the cable guy install the new equipment. He had me sign a paper that he said was for the equipment. In the fine print I had just signed another 2 year contract with them that I had no idea I was signing!

I opened a bundled account through Frontier with DISH being the TV component on a month to month contract 18 months ago. I just disconnected my service due to moving and DISH is claiming that I signed a 2 year agreement with this contract. I am assuming that when the installer installed the satellite he had me sign for the equipment which probably included a 2 year agreement that I was not told about and not aware. I would never use DISH. They are underhanded, unethical, not trustworthy and horrible to do business with. So BEWARE of DISH's business practices. They also hook up extra equipment that you didn't order and then want to charge you $95.00 to remove!! BEWARE!!!

This is the worst company I have ever deal with. Don't believe anything you are told about the quality of service. It sucks. Every time it rains or snows you lose reception. They continue to raise your rates and there is nothing you can do because you are locked into a 2 yr contract. You wait for close to an hour for Customer support when you call in. I would stay away from this company. It will end up costing you more than you think with very poor service.

So very disappointed in Dish Network. I was told I could not schedule cancellation in advance (I wanted to finish the month I'd already paid for) so I called to cancel my package Monday morning - the last day of my service month. Instead, they persuaded me into a smaller package and changed my package and viewing options within 15 minutes. The following day they auto-charged me for the previous package anyway (they say it is because they can't stop auto pay within a 24 hr. window). So the supervisor tells me to call back as soon as it clears my bank and they will do an immediate refund. Nope. 7 days. Escalated all the way up to the "office of the president" and she wasn't even willing to call my bank to confirm the funds had cleared so Dish could release the hold and expedite the refund. She stuck to her script.

Here's my experience with them in a couple sections. Hope it helps. Customer service. They will give you the runaround any chance they get. You email them, they tell you to call, you call them you have to call a different number, you have a chat sessions - for some issues - sorry you have to call. And prepare to repeat ALL your info every time. Some representatives are serious **. Offers. Once you're locked in a two-year deal prepare to stay there. It won't move much (they might throw in a $5 for 3 months but that's it). You can't get any of their latest offers even if you are willing to extend your contract. They direct you to theirs "perks" which are not much.

Moved to Bonham, TX. There is very limited choice for internet service in the country. Dish services my area. When I called, I explained to them that I needed their fastest internet package because I work from home twice a week and must link to my company via VPN. The sales person assured me their 10Mbps plan would be more than fast enough. After 3 days I worked from home, the internet was so slow I got nothing done. Spreadsheet took 5 minutes to open and even longer to save my work. By the end of the day, I accomplished half or less what I usually get done.

So I got DISH 'cause the guy told me they had NFL Sunday ticket which they don't. So starting there it was already going bad!!! I stayed with them until about 3 months before contract was up and switched to Charter. They were going to pay to get me out of my contract but it takes 6 weeks to get check. I told DISH and they said it would be fine. Well I go to Iowa from South Carolina with my 2 kids, 1 year old and 5 year old. We stopped in Indiana at a hotel since I'm driving by myself with the kids. DISH took the money out of my account even though I didn't agree to it and left me stranded with my 2 kids with only 38 dollars to my name!!! Thanks a lot DISH, you stupid **.

I utilized Dish Network Satellite services for years and was a good customer that ALWAYS paid my bills on time. When I switched to a different carrier, I paid my final bill and returned the equipment. Three years later, I am in escrow purchasing a home and a collection pops up on my credit report for $18. I immediately contact the collection agency and they inform me that it is a charge for Dish. I called them and the collection was for pre-paid shipping labels. I explained that this must be an mistake and I paid any final charges to my account already. I would not be a good customer for years and not pay $18 for shipping labels. I explained to them that I never received a bill and so forth.

Few months ago I called to cancel my overprice contract with DISH Network. I was promised a savings of $30.00 monthly credit for 24 months and free upgrade to 4K Cable box receiver or $15.00 monthly credit, well going over my bill 2 months later, the $30.00 credit is gone but after calling customer services, I was told that what the agent told me verbally don't count, that only what is in the contract.

Dish TV prominently advertises a two year fixed contract fee for their service. They also advertise a feature where you can put their service on vacation hold for the cost of only five dollars a month. Hidden in the fine print of their contract is a very large extra monthly charge that they hit you with when you resume service with them.

On April 23, I received an email stating Dish had charged my credit card $150 for bill through auto bill pay. I never authorized or set myself up to use auto bill pay nor do I use this credit card to pay bills with. When I called them they said my bill went up because my premium channels were not cancelled in time. I told them I cancelled the premium channels online at the end of March & I called to speak with customer service to verify the channels will be cancelled on time which was 4/7/16. Needless to say they never cancelled my channels & are now trying to charge me for it. I did not sign up for auto bill pay, cancelled my premium channels in time, and never use this credit card to pay bills. They did not want to credit my credit card but wanted to credit my bill instead.

I am customer of Dish TV. I had wired a payment of $170 via Western Union and had no problems until now. Normally payment would be posted within minutes. The payment was sent out at 11:38 am PDT, this would have given it enough time to post. I come home from work this evening and find out that my service has not been restored and tried to call up Dish TV customer service, they are now closed! They use to be open 24-7. So now I have to wait within the next 3 hours to call back. Dish Network is no longer customer service friendly. They do not care nor will they answer any nor return email.

Dish Network took it upon themselves to access my checking account and take a monthly payment. This was done the day after my bank paid them through the autopay system. I had an 82 dollar credit when they took 97 dollars from my bank account. When I questioned them about it, they told me I called and used their automated phone payment system and paid with a Discover card ending in **. I have NO card ending in **, or a Discover card. I am finding that I am not the only one with this problem and would be interested in a class action lawsuit against dish.

I was moving, and no longer wanted Dish. So I called them up and asked them to cancel the service. The lady kept convincing me to stay as a customer. I stated my situation and she agreed. But little did I know that she did not cancel my service. She instead placed my account on "freeze" for up to 6 months. For those 6 months I have to pay nothing. But after those 6 months I got a fee of $115. I was confused and immediately called them up. They kept arguing stating that they sent me mail stating my 6 months were going to be up. But I never got that letter. They refuse to take back those payments. I clearly stated to the lady that I needed my service to be canceled, but she did whatever she felt like. And now I am here paying useless fees. BAD CUSTOMER SERVICE. Would not recommend!

I had to move due to being disabled by a heart condition. I was told by a DISH network employee all I had to do was fax my doctor's modification for living in assistive living and my termination fee would be waived. I was billed 85$ 5 weeks later. DISH network took it out of my bank account even though they were not on autopsy. My bank just handed them my money. I'm so disturbed with this low life company. I want everyone to know they don't care what they agreed to. They do not do care about a disabled person's well-being. I have my bank looking into fraud charges as I kept the fax they returned stating the fee was waived. Utter scum of the earth own and run this company.

I've had Dish for about 2 years. Moved once and although they advertise "free moving" of equipment that is not true! They charged me a huge fee! Also when I signed up, I signed a contract for $44.99 per month w/ 3 receivers for 24 months. Somehow my bill has risen to $91.95 per month for just basic cable. They can't provide internet services because of my "location" supposedly. They will not go into details of how my bill went from $45 to $92 per month. They just said that is the price for the package. Unfortunately, they will not let me out of my contract until June 30th. They have the rudest customer service.

I called into dish due to bill that was being overcharged month after month. Finally I receive a bill and it is double my normal bill. They stated this is due to dropping promotion so I told them to find a deal that works for me. They could not do so passed from one rep to the next. I decided to cancel my service. They then choose to debit my card of the cancellation fee for $260. I had told them that I can do a payment plan and pay half and half which they did not agree to and still pulled the money from my account. This company is a fraud and I will never go back or recommend to ANYONE!!! NEVER AGAIN will I deal with my card being used by any company to scam you in the long run. Dish should be ashamed of how they handle their customers.

What poor service and when you cancel service they charge you $10.00 per box to return their equipment, in my case was $40. bucks so it cost you just to get rid of them kinda like cockroaches. I wish someone would start a class-action lawsuit against Dish network.

On April 8th a service rep from Dish Network arrived and repaired a cable that the landlord cut in half when trimming vines in the back patio between my patio and the apartment next to me. I signed the electronic device he had with him that detailed the repair he made. I asked for a copy of the document so I could give it to my landlord. The service rep said he could not do that and told me to call customer service. After the service man left I called customer service and was told they would send me one. I didn't receive anything from them so I called back and was told again they would send a receipt. This time I received copy of my April bill which had nothing to do with and did not include the April 8th service call.

Dish Network has done nothing but lie. They are the company who offered a $19.95 package, not DirecTV. Their line of sight angle to the Dish Network satellite is a limp 19 degrees. Unless you live on a hill or in Arizona, there aren't many places a dish with a 19-degree angle is much good. DirecTV has a dish to satellite angle of 35 degrees - nearly double the angle! The only time our DirecTV dish failed was in a storm or when the idiots in Syracuse processing station screwed around instead of keeping signal consistent. DirecTV programming was cheaper for $49.99 because channel listings were better than Dish. One piece of advice: DON'T DEAL WITH DISH! EVER!

I signed up for DISH and cancelled after a month. I was promised one price but after installation I soon discovered that even though I had one of the most expensive packages it didn't include Bravo and a few other channels that are normally standard with other cable companies. I had to end up paying 20.00 more to have those channels added on and while watching those channels I had to watch a message on the screen letting viewers know those added on channels are being negotiated and could be cancelled. I was up to paying monthly for cable and Internet 184.00. While watching TV I was constantly losing signal and had to reboot just about every night. Internet was slow and I had to upgrade it as well. After a month I had enough and wanted out of my contract. I was told if I wanted out of my contract I had to pay 900.00 plus. I told them I wasn't paying anything because I couldn't afford it and wasn't happy with their service.

When I first signed up for DISH, there was some difficulty. Most of this came from the confusion surrounding their products, how satellite service works, and the bundle I was offered. All of this was sorted out in the first month relatively quickly. At the time I was infuriated, but it was knee jerk from dealing with other providers in the past. I had issues with a receiver - 10 minutes on chat and I got a new one shipped free. Had issues with another receiver - 10 minutes on chat again, got a new one shipped free. When I cancelled service as I no longer need it, they were not aggressive - it was friendly and easy. I had service with them for almost 4 years and would use them again if I ever need satellite service. Compared to competitors it was surreal how easy it was dealing with them. I recommend DISH for those looking at TV providers.

I am regretting having ever signed up with DISH. We recently decided to make the switch to another service to save money. When I called to cancel our services (effective at the end of our billing cycle) they tried to guilt me into staying, they tried to threaten me into staying, and when I finally convinced them that I wasn't going to keep my services they relented and canceled my services. However they canceled my services 3 days before my cycle ended, erasing my DVR in the process. I will NEVER return to DISH.

I recently de-bundled from CenturyLink to get an updated dish box that supported my new HDTV. They told me in order to bundle, I needed to wait a week until the "de-bundle" took effect. I called and was transferred 6 times!!! Each time I had to start at the beginning. I asked to speak to a manager and they would put me back to the beginning of the prompts where I would end up speaking with another girl who AGAIN put me back to the beginning. I have never in my life experienced the worst customer service in my life.

Back in the 90s I had Dish Network and I loved it. Unfortunately we had to move to an area that did not have Dish Network available. Just recently last week we ordered Dish Network and every day it seems like I'm having more and more problems. I retiming call customer service, I get the runaround and just this morning I woke up and I didn't have all the channels and what a technician came he said that the electricity was causing the channel to be missing and that we can't run electricity in our house. We want our channels, I try to call the customer service people. I can keep getting the same runaround. It just don't seem like the same company lie that I don't visit with back in the 90s.

Beware of any offer you take with these people. This is the most crooked TV company yet. They monitor the channels you watch then take them away to charge you more if you want to watch them. They even forged a contract extension of six months and produce some bogus signed paperwork that looks nothing like my signature. I really hate this company. If you go with Dish we'll be reading your dissatisfied reviews in the future, promise.

For almost two years I have been explaining that I cannot get service where I live. They even sent out a rep named David in Jun 2014 and he said he can't get a direct line of sight. I spoke with Crystal at the office of the president and was told that she would zero my account out and we owed nothing. Well we would go a couple of months and no bill. Then all sudden a bill would come again. So I would call and speak to Crystal. She would tell me "so sorry" and it was handled. That went on six times. Now once again a bill has come but this time from a collection company. I called and now they are saying I have to pay an early cancellation fee of 358.20. BEWARE EVERYONE. DISH IS A RIPOFF. THEY WILL NEVER LET YOU CANCEL WITHOUT PAYING EVEN IF YOU CAN GET A LINE OF SITE!!! I spoke with Crystal.

I chose DISH over other providers because of the lower monthly rate and channel choices. I have since realized after a few months I have lost some of my channels I initially signed up for to view. Now if I want to watch beIN channel I have to pay more money even though I have a two year agreement. Also, I have had to deal with customer service on two occasions regarding the DVR. It seems I must put in all of the data regarding the channel I wish to record instead of just keywords like Verizon FIOS. Also, I cannot record a channel more than a week in advance as it not yet listed in the guide. So for example, I like Moto GP motorcycle racing. I have to type in the exact full race name to record the race every week.

Five months within my two years contract with Dish, my Multi-Sports package was removed. Mind you, I was given two options. Netflix for a year or Multi-Sports package. I've chosen the sport package mainly because I already had Netflix. When I called customer service, this guy suggested that I pay an $13/month in order to continue using the sport channels. I asked to be transferred to someone more knowledgeable. Once I got someone else, explained what was going on, she apologized and put back my channels. Don't waste time on the phone with those who has no idea what's going on.

We switched from DirecTV to Dish a couple of months ago and have had signal issues since the install. Multiple service calls later, we found out the initial install was done incorrectly. Apparently the cable used with the hopper we chose was not right and apparently it had burned out the cable--hence the signal loss. As if that wasn't annoying enough, the installer tracked dirt and installation throughout the house, after I just scrubbed carpets 2 days ago and asked him to remove his shoes. Needless to say, we have to downgrade our DVR because they claim they cannot run new wires to support it, which also means extending our contract another 2 months for some reason & yet another service call (And re-cleaning carpets!). I never thought I'd say this but I might actually prefer DirecTV.

I had Dish beginning 7/2010. After a year I decided to cancel, called, paid the amount over the phone, sent the equipment back, etc. About a month later I received a call stating I still owed 100 something dollars. I told them I had paid the final bill with the rep over the phone and they said I didn't pay the final amount. I gave them the benefit of the doubt and paid it again. A year later I am applying for a mortgage and there is a collection on my account from Dish Network. Don't have the time to jump through hoops and find the documentation so I paid the collection agency so I could proceed with my loan. Got married moved and re-established my service with Dish (dumb), again gave them the benefit of the doubt.

I was promised a special promotion, I discussed all of the aspect, which included On Demand (not pay per view) access included in my package. I now find out I got a less than agreed upon receiver, and if I want on-demand access it will cost me $10 more per month. This isn't what I was promised and we agreed upon when I signed up for the 24-month contract. The tech told me I can't go anywhere, but he will probably be back sometime this evening to see if he can finish the job. He had the wrong equipment. Dish is now charging me $10 for a tech to come out & finish the installation I already paid $50 for in advance a week ago.

I used to love Dish but the customer service (or lack of) they have provided regarding being charged the wrong sales tax is a total disappointment. I am a 10-year customer of Dish and I will be cancelling my account. Really, they are so bad they called me and demanded a copy of my property taxes??? What? It's the Sales tax they are charging that wrong. Dear Dish, look it up on the dor.wa.gov site you bozos. If you live in Washington State and are a Dish customer, check your sales tax rate on your bill. Mine is wrong because Snohomish County has 2 rates and stupid Dish can't figure out where I live apparently even though my address is on the bill with the zip +4.

Dish Network is a horrible company. My debit card number was stolen and used to set up someone's account, they didn't pay their bill and dish charged me $420, which was most of my rent money. They now refuse to give me my money back after being on the phone with numerous people for 4 days now. I have informed them that they stole my money for someone else and didn't even get photo id as proof of who the card belonged to. I also informed them that I am a single mother of 2 toddlers and if I don't have my rent paid in the next couple days I am looking at an eviction notice.

Just had DISH tv installed a week ago. They failed to process payment from my bank. They said the charges were reversed but when I called my bank they said there was never a attempt collect a payment from them. So they shut off the dish and now want me to pay twice as much to restart my service. I don't think so. It was their mistake not mine. I'm not paying for their mess ups. I will never have that company again and will never refer them to anyone.

We are in the middle of a move between towns. My children are still in school in the old town and I am in the process of getting my old house ready to show. I was informed I would be showing my house this week. We had our tv setup and our dish setup scheduled yesterday. I told them both to come before 10 am because I was another town dropping my kids off at school. Dish comes at 8 am and calls my husband at work wondering why I'm not there to meet them. Then he informs me I need to remove my 75 inch tv out of the box even though the men mounting my tv (who actually came at the appropriate time) had requested I did not remove it. When I asked the dish guy if he could at least help me remove the tv from the box, he stated he could hold the box while I pull the 75 inch tv out of the box but he could not touch the tv.

It was the worst guest service ever. When reconnecting my services after I had the service on hold for 5 months they told me my bill was going to be 140 dollars but when the bill came it said 240 dollars. When I called they said there was a prorated charge when no one had told me about that charge so I disconnected my services since no one couldn't answer my question about why was I getting charged for the prorated charges. ** DISH.

I've been with Dish Network 2 years now. I've never missed or been late with a payment. I pay for the premium service contract. The dish stopped working and I jumped all the hoops with them. After what seemed a 20-minute hold time they walked me through the self-diagnostic process to no avail. Then they tell me they're a week out before they can get anyone out here. They asked me if there were any trees in the way of the dish. I asked them if I could just cancel my contract and she wait not till after September.

I canceled my service and removed the satellite from my roof in January yet continued to charge me because my account was never cancelled. It's not their normal procedure to remove the dish so I had to call back to make a request to cancel service. As of April 5, I am due a refund of $164.32 and Dish is refusing to help. I spoke with Sonia (operator **) in the office of the president, Charlie Ergen, and she promised to get the issue resolved. I originally spoke with her on April 1 and 2 and followed up today and she said a refund was sent to my old AT&T account and I need to follow up with AT&T, it's now out of her hands and she hung up on me. I have spoken with over 15 agents and still have an outstanding balance on my AT&T account (it was an old bundled account). I have dates, names and agent references of everyone I have spoken with.

I'm tired of Dish taking away all the show or channels that I watch. I have 250 channels of crap that I won't watch. I'm going to cancel Dish.

I enjoy television as much as any kind Ol' Grandpa and after paying the DirecTV bills for years, they turned us off for being a few days late. With the accuracy of a i7 Six Core we pay net 30 like clockwork and our poor bookkeeper got sick with the flu one week so boom, our friends disconnected us and left me high and dry with no TV for being but a couple days late. Gee thanks; being born in Beverly Hills I told them now they could leave it off! Yes, they sent me not less than 100 requests to return. I called DISH TV and with my credit score, they were happily out here the very next day getting us hooked up. Their contractor installed the DISH Antenna on the chimney right next to DTV about 5 steps up on my roof (wasn't a DISH Employee, did a good job).

Please be aware of Dish Network. My rental lease fell through and I tried to cancel my account which was only on for a week. I was told that I was going to be charged 515.00 for canceling my service. The technician that came to install the dish was told not to place it on the roof of the building. I didn't realize I had to babysit him, the dish was installed on the roof anyway. I was told that I would be charged 50.00 for someone to come back to take the dish off the roof. Are you kidding me?! This company is wrong on so many levels. They did nothing to help me resolve the contract. Please be aware and choose another company.

I have the "cheap" program package & only have a few channels that we count on to have something worth watching. One of them was INSP. What happened to it? We also watch CBS, but only because of certain programs that are normally scheduled in evening hours. We can't count on that anymore when you change the schedule & put some useless crap on in place of regular programming. Most of the channels that are on are virtually useless with only a few worth watching & then you pull them off. We enjoy watching a little TV in the evenings, but when you pull off the good programs, what's left. You need to be reminded that WE the consumers are the ones paying the bill for this. Here's my suggestion. If you can't give us what were getting before & were used to receiving it then you need to just fold up & make my decision real easy as to what to do next. Just put me down as sick & tired of your constant programming changes.

When I first signed up with DISH I asked them if I wasn't happy with them, would I be able to cancel at any time with no fee? They told me there would be no fee whatsoever. In the year that I had their service I had to call in 6 times because my bill kept going up all the time. They always had some excuse and wanted to make it better. I even asked at that time if there was a fee for me to cancel and they said no. So I went with a different company today and called them to cancel and the SOB'S are trying to charge me a $200 cancellation fee. And they are sending me boxes to send the equipment back and are charging me $10 per box (4 boxes). They are the biggest ripoffs I have seen in cable TV. I am fighting this to the top. I see here they have over 5400 complaints about the same issues. They need to be stopped ripping people off.

I was Dish customer for almost 13 years. I cancelled my Dish service because on Apr 1st Dish discontinued The Russian Mega pack. To my surprise I was charged $317 Cancellation fee because a little than 2 years ago I had a service call and new 2 year contract. So you can understand I am a little disappointed and since no one I spoke to had the authority to Reverse the charges I am writing you. Please be so kind to take a look at my account and remove these? Yesterday I paid $100 towards my Dish account. I think its fair?

Our first experience with DISH was when they told us that they needed to dig where Miss Utility had verified. DISH cut the phone line and tried to cover it up. 8 months later I was still being billed over $800.00 (against my credit). The office of the President NEVER returned calls till the issue was resolved BY ME. We paid $250.00 for them to install our new 4K tv with THEIR HDMI cable. Later, we started to get a pink freeze screen that could only be corrected by a 15 min. reboot. I have asked NUMEROUS times to be let out of my contract. I was never offered a refund of any portion of my bill. After 3 new receivers and 2 technical people coming out and unable to verify an intermittent issues, they continue to not resolve the problem or let me out of contract. I'm done! I will never support anyone switching to DISH Network!

You have dropped INSP. I don't know why but there are very few channels we watch on Dish, most channels are junk. With the loss of INSP, I have very little left.

Beware of this company. I cancelled my service after 2 weeks. I was charged $483 early cancellation fee. It was taken off another card without my permission. I called 7 times for return equipment boxes, which were never sent. I was told seven different answers why they had not arrived. This company does not try and make any arrangements. They drove my bank account in a negative. I was making payments on a different card. I don't recommend them to anyone.

I had signed a two year agreement based on a charge of 65.00 and then after one year it would be 85.00. Spring came and I couldn't watch the Tigers because the channels were not included. Ok I added since I missed this when I was looking at the packages. From that point things were off. Paid my bill of 69.00 and then I was ready for my bill to go up by twenty dollars. This is what I was told and it was part of their advertising. I called in and talked to a rep for Dish and she says my bill will go up twenty dollars but she would give me a 10.00 credit for 6 mo. Again I was happy since they were advertising three years at one low price.

I have DirecTV, currently paying $127.00 a month, and very tired of the price escalating every time I turn around. So I called Dish. They advertise that they have the same service for less and state No HIDDEN FEES. Boy if that's not a load of bull. Dish is no different than anyone of these other companies. I did an online chat (saved the transcript too) to see about getting some straight answers and a total price that I would pay monthly. This was prompted by a flier that I received for a three year price lock deal. After adding up the extra channels, next package level, to get most all of the channels I'm receiving now, still short a few, and adding the DVR, which they would not even talk about a standard DVR, just the Hopper, the bill will total $116.62. I asked if that was locked in and would not change for the three years and was given a "you're correct, that is locked in and will not change for the next three years."

After having Dish for 11 months we decided to call and bundle with Windstream. This was supposed to be done by Dish at the start of our one year contract and it was never done. So save $5.00 a month. Sure. Well NOT! Dish sent bill from us to windstream and charged full price on everything. Even charged us for free year of movie channels and prorated us for two weeks. Windstream paid Dish so we owe Windstream now. Past bill Windstream $73.00 month. Dish 136.00 month. This month total for both $352.00, on top of that Dish says we have a two year contract. Not true! Thanks Dish... Can't wait to leave and never come back. Been with Dish twenty years! Sad!!!

I would not recommend DISH to anyone. They advertise that they have these low prices. Then one day your bill goes up $30 a month without any notifications. When I got dish the installer told me it was a 1 year contract. Now they tell me it's a 2 year contract. I will be cancelling my service as soon as the contract ends.

If I were able to give a negative rating I would. After being a loyal customer for almost 20 yrs I called them to put a receiver on hold for a couple months. After I was told I could not do this I started shopping around for other options and decided to have Directv installed. When I called Dish to let them know I would no longer need their service they were apologetic and tried everything to keep us with them. After the equipment was returned I received a bill that included a $140.00 charge for ending the contract early. I called them today and was told the charge was for a receiver they sent me to replace one that I owned which I was told was outdated and had to be upgraded. I was not informed this would create a new contract or I would not have replaced it and would have signed up with a new provider then. This seems to be a last ditch attempt to wring every last cent out of a loyal customer who always paid his bill on time.

I am now being told that you (Dish) are now removing my favorite news channel. What did they do to rate removal from my limited viewing line-up? I have the Dish 250 package. The main menu I search from only has about 15 Dish channels on it. So many channels have programming that I could care less about. I care less about MTV, sports, children's, buying, music, soap operas, or the other 200 garbage channels they offer showing up to 20 minutes of commercials out of every hour. Then there are the thousands of the same reruns. Over the air programming has a better selection of programs.

The day before yesterday I got a price from DISH Network for cable and internet. I was locked in to this price. Of course, it was incorrect and the services that I ordered was not what I was told that I was getting. After calling, I had to pay more money. I was scammed because they locked me in saying that I would get one thing, didn't get it and can't get out of the contract. BUYERS BEWARE OF DISH NETWORK.

Dish does not honor the price guarantee you are quoted when you sign up for the service. I called to complain because the 2nd year price I am being charged is more than what I was quoted and I also received a notice I have an additional $5 price increase charge. Customer service gave me a price adjustment for 6 months which was supposed to start on my bill due April. Needless to say, no price adjustment. Just called, it will now start on my next bill. I won't be with this company for 6 more months, cancelling as soon as my contract is up.

Woke up to a call from a COLLECTION AGENCY!!! 15 mins later getting transferred left and right, found out it's DISH Network that reported me. Over an hour on the phone with customer care, supervisor and manager... They reported me to collection agency for a bill generated on March 12 2016(!) and March 26th 2016(!!!) for $113.18! Today is March 29th 2016 (Tuesday). The supervisor (Joe, customer ID #**) said (and I quote) "This wouldn't have happened if you have not terminated our service early." He blurred these words out... When I told him I was/am recording the conversation, he attempted to retract his words and tried to hang up on me. Too late, dude, conversation is recorded!