DISH Network Reviews

We moved to DISH from DirecTV because for some reason I thought nobody could be worse than DirecTV. However DISH has been so successful at showing just how a business can really suck and still stay in business. It's truly amazing. Go anywhere but DISH, unless you want to pull your hair out with total incompetence.

Didn't help at all. Runaround... lies... exorbitant price increases. Installers do whatever they want. Will not listen to where you want equipment... where they want equipment even though you had equipment before in same place. Smart A$$. 20 channels of copper clad skillet infomercial at one time.

Ok so this maybe a strange circumstance but that's my point. I sign up for DISH with the idea I will be in this rental house for a few yrs. Turns out I get really unlucky and have to have back surgery/lose my job and I have to move. I contact Dish and try to put it on hold. I finally recover but I have to travel for work and Dish keeps sending me bills. I have them put it on hold and they start it up again without asking. This has been going on now for 2 yrs, I finally get a steady job and have a Dish Tech out to my house... He says I have to expose and no chance of getting service. Dish keeps sending me these bills and now they messing with my credit. Every time I get a hold of them I get an Indian or someone not American. My contract goes on forever because it doesn't count when it's on hold!

From the start this company did not provide the services that it promised. They deliberately installed an extra box when it could have and should have installed a cheaper box called a Jimmy that would have provided cable to a bedroom in my home. They said they could provide internet service and they could not and did not. Then their so called On Demand was frequently not working causing great inconvenience to me as a consumer. When I called them on multiple occasions they attempted to pacify me by lying and stating they would correct the problem and NEVER did.

Never will refer or ever get DISH again. I have spoke to their office of the president and they are very unprofessional and rude! They claim they credit my bill the 80$ that was in dispute but with the first claim she sent me a packet with the explanation and the bills in with nothing shows a $80.17 credit. I have called many times and still have got nowhere with dish. They completely steal your money and will never trust this company ever and for further people trying to get dish DON'T DO IT! I’m writing reviews on many sites about them. Please they are not accredited with the BBB. They have so many complaints against them and are NOT A TRUSTED COMPANY! They also STEAL AND LIE! BEWARE.

Have had Dish Network in our motorhome for over 6 years. Had a problem with the actual dome on unit and had made several calls to technical support for answers... Then had several boxes replaced in the unit and now all the sudden got a call from customer service and so called a supervisor that said account suspended and will no longer let you be a customer of dish. Really. I asked why. He said I made too many technical support calls and would not let us continue as a dish customer... They suck. I can only tell you the supervisor was one of the rudest customer service supervisors I have ever spoke to in my life... We own a business and if one of our employees spoke to someone like that they would no longer have a job... Buyer beware. If you use the service for any reason they will cancel you.

I regret signing a 2-year contract with Dish. My TV keeps losing satellite signals. This last time it couldn't be resolved by phone. I have been without my TV for a couple of days now. I'm told it will cost me $95 to have a technician come out to see why it's not working. Why should I have to pay additional money for them to come check their own equipment. I'm already paying for service I'm not getting. I'm now considering just paying all that cancellation fee just to be done with them. Either way I am being swindled out of money.

I have been with DISH Network, roughly seven years. I was a DirecTV customer for twelve years. Until they started charging more, and taking channels away in their packages. Now, DISH Network is doing the same thing. I recently went to their flex pack, and was told that it would not go up, or there would be no loss of channels. Now, they have taken the Reelz network off this package (without notice), and not offered anything to replace it. Customer service very rude!

DISH has turned over a fraud account to collections that was dealt with two years ago. Two years later I get a collection call. I called DISH and have to jump through all kinds of hoops to resolve. This is going to take a long time to resolve. I have had fraud with DirecTV, in the past, for twice as much money and they resolved. Why is this happening again after two years of being resolved and sent to collections. They must be desperate for revenue! I had been thinking of going back to DISH after canceling about 6 months ago. But after this HORRIBLE experience, have rethought and decided against.

My complaint about Dish Network is like all of the others, so I won't need to go into a long detail. They added another wrinkle to not helping us correct the problem we were having. We did cancel our account today because we just had to give up. Just remember to not trust anyone who works for Dish because the customer service person we tried talking to told us that they are an equal opportunity employer and they are not responsible for what their employees tell you. We got stuck with a $380 early termination fee because we were not informed that if we got another DVR they would extend our contract for 2 more years. ENOUGH SAID.

I work from home at this house where I have dish about 10 days a month and I run out of internet every single month. They guaranteed that it would be enough for me, but I always run out. It's basically $70 for not even 10 days of internet. Super bummed out. :/

I am a new customer with Dish. I have the flex pack, and when I asked if that included the music channels they said yes. Now they are charging me $10 for them. They did not tell me that they were about to start a bid war with Hearst, the provider of NBC feed. One week after I started, NBC and all its other channels went off! It's been almost 6 weeks and still no change. When I call to complain, they lie and say they are "working" 24/7 on it. A terrible company!!!

Dish Network's new software package is extremely and intentionally corrupt. What do I mean? Dish has eliminated many options you used to have. For example, you can no longer access most channels' on demand features. An attempt to strong arm their customers into having Netflix, a company they're in bed with financially? Sure could be. As some shows don't arrive on Netflix for months if at all, you have lost many viewing options. Options took from you with no warning. Legal terms. I pay Dish in good faith. They must provide a product in good faith per our legal contract. Now their product is clearly inferior. Without warning or compensation. CLASS ACTION ATTORNEYS, PLEASE CONTACT ME VIA FACEBOOK PM. Others wishing to join, keep watching this review.

Cancelling Dish Network service has been on my to do list for a while. I signed up with them 4 years ago. Initially, my bill was $45 then $65. At the end it was $109 (no change in service level). I was lazy about cancelling because it is an ordeal. I had a Friday afternoon off, so I called on 4/7 to cancel service. On the phone for an hour patiently listening to at least 10 pitches for discounts. Whatever. The guys is just doing his job. Finally, after saying no 20 times, got him to cancel service. He told me 7 to 10 days to receive a box to return my receiver. I never did receive the return package. But I did get a bill for $75 saying "Welcome Back." Apparently, my service was not cancelled.

Paying Dish bill, I get the bill on the 8-9 of the month, it is due on the 13 of the month. I pay the bill the same day I get the bill. But half the time they cut my TV to nothing, for a short time or for a day or two. Dish will not send the bill earlier, I will not give them any type of card. That is what they want.

Dish is NOT safe at all!! They let somebody use my card without my signature and authorization. Dish has been charging my card with "Autopay" which "I" never done. In that case, my card was stolen and they just let the person use my card to pay whatever the hell they owed them without the cardholder's signature. They charged me for equipment and other things I knew Nothing about.

If I could give a negative 5 I would. I normally like DISH. So much so, that I've had no other provider since the late 90's. On my most recent move to NC however it's all changed. The setup in my apartment was very tacky looking, with wires everywhere. Screw holes and more holes, and then not used. They were supposed to follow my complex's rules and come back within a week and mount the pole. They never came back. The DISH sat right next to the sidewalk. I had to cancel the service for noncompliance. Of course then I had to jump through hoops doing so. Now I'm having to wait 3 weeks to get refunded over $200 in returned items. Their paperwork states it takes 5-7 business days after receiving said merchandise. Well, apparently they don't follow their own rules. Don't bother with them. Unless you got fight in you.

When one of my DISH NETWORK receivers failed a couple of weeks ago, they wanted me to pay 95 dollars to have a technician come to my house to effect repairs. I told them to come and get the antenna and both receivers and discontinue my service. They wanted to know why and I told them I would not pay for their technician to repair equipment that belongs to DISH. The only thing I own is the televisions but the equipment belongs to DISH and it is up to them to keep it in good working order. They "waived" the charge.

The first year they give you a great deal then the second year it increases. Every six months you are constantly calling to reduce your bill. I am writing to square away my balance with Dish. Their prices are tremendously overpriced for TV service. When I began service with Dish, I was comfortable with the amount. After two years I had to call every few months because the monthly charge was just too high just for TV service compared to other service providers. The numbers do not make sense.

As American consumers I can't believe that Dish Network gets away with operating their business as if they are making their own laws, dictating their own policies and they think they are dealing with uneducated and ignorant families! We like to think that we are good Americans; we pay our bills each month and on time. We follow the laws of our country and give to our communities. Dish Network is by far the worst company we have ever had to deal with. I recommend to all cable TV subscribers never to sign up with Dish because of their illegal business practices, their immoral and unethical philosophies, and their greed which will eventually bring them down as a company. Not to mention their ignorance to loyal customers who keep this company in business! We will never, and I repeat NEVER do business with Dish Network ever again.

I got Dish Network for my mom almost 2 yrs ago as she wanted couple of the international channels. They came and installed and my bill came up to $46 each month which was ridiculous but since it for my mom, I let it go. Now, I got DirecTV and for 100+ channels I am only paying $73, so I started inquiring about the Dish bill. I was told that I did NOT have to have a DVR and to request it w/o it as they had tagged along an additional $10 for it. When I reached out the customer support, she told me since I had this plan for almost 2 yrs why didn't I cancel before? I told her because the tech or your company never gave us that option. They said they were sending someone to install it and he brought one box and that was it. I did NOT ask for a DVR. They made it seem like that was the only option I had.

I recently moved to the Jackson area from Cherry Hill and was in need of new cable and internet service. After a Google search I contacted what I thought was Dish Network and I was advised that due to my location cable was not available at my location and I had to use a Satellite Dish service for my cable TV and a local dealer named Hughes for internet service. I understood there was no other option. With that said I signed up. 3 days later I was to have my internet installed only to get a call that they couldn't come due to not having the equipment needed. I waited another week and they never showed up.

I thought my older company was bad, but I left them to go with Dish and that was a huge mistake on my part. This is the worst. I wish I could list all the headaches they have caused, but I will be brief. Digital TV gets stuck and you have to wait at least 10 min or a little less for it to reboot. I had this happen to me when I cancelled my Protection plan, I mean after all I do not own the equipment. Dish owns the equipment. I am not planning on damaging the box. I received and had new box installed and all was fine for almost 6 months, but once I cancelled the Protection plan I started to have issues with receiver. I called and they did not even try to repair on phone, wanted me to pay $95.00 for a Technician. I am waiting and anticipating the day I can cancel with Dish.

I requested cancellation of my DISH contract on April 8th because it renewed on the 9th. I did this because you cannot cancel giving a future date, (tried that) the coverage is cancelled the day you call. First I was told the cancellation fee was $480.00, which was the same thing I was told last December. When I told them this could not be right since it was the same, I was transferred to someone that told it was $150.00.

I'm writing this to let whoever is reading this know about what kind of service you get into when signing up or doing business with Dish or Dish Anywhere for that matter. For days, I've tried to watch online TV using DishAnywhere, and guess what? It doesn't work. I talk to one of the online reps, but it's nowhere, problem can't be resolved. I google online and found that this issue with Dish Anywhere plug in has crashed has happened over a year. What the ** is this company trying to provide. A service that's not ** working and some lame, no good excuses. I have had enough of this bullcraps Dish employees try to talk me into. I'll wait for a few more days and see if they can fix this. If not, I want my money to be refunded. If not, this is a major issue.

I switched from TWC to Dish for television and internet. The promotion sounded reasonable, or so I thought. While the cable TV is working okay, the internet does not work. They contract it out from Century Link. First, the tech only works outside so no one comes into your home for a complete internet installation. It was only after I hooked up the modem/router that I discovered it didn't work. I called and a tech is supposed to be out in the next 2 days (again outside only).

Not picking up HD on any local stations. This is a new problem. After going through all their required "reset" steps over the phone with the rep, we were told it was probably the old receiver and a tech would need to come out. The charge for this was $95.00 but they would generously cut in half. After being a customer of 18+ years and never having the receiver upgraded I thought the least they could do was fix the equipment they actually own for free. Could have just sent a new receiver!

Dish Network does not take into account its customer base. We represent and advocate for the senior elderly communities. We expressed to them how great Dish would be, yet despite our support of Dish they have fallen short on the promises provided. Our senior communities are going without channels that mean the world to them. If you were confined to a bed to watch TV and loved certain shows then this would seem nothing less than abusive. I am ashamed to have supported Dish to be the service provider As an advocate for our elder communities it is my responsibility to switch away from Dish. I called to let them know and was received with an apology for the trouble. Not good enough. Goodbye Dish.

I was with Dish for 4 years and after my initial promotion was up I called to either cancel or work with them to keep my promotional rate and keep my service. I was told because I was a valued Dish customer that they could credit my account to keep my promotional pricing and wouldn't require me to renew a contract. After 4 years of being with them and going through this process multiple times to keep my price down (every six months) I called to cancel service and switch providers and was told I would be charged $240 because I was under a contractual agreement. When I asked to speak to the customer service agents manager, I was put on hold for a great while and spoke with a woman named Star (her operator ID was **).

I am so tired of looking at the TV guide on the TV and seeing Mountain Monsters on all day every single day this week. I don't even like that phony show! Where are all the other shows on Channel 194??? This is getting ridiculous!!! We are paying big bucks to watch the same old re-runs over and over again!!!

Upon ordering my Dish system in May 2015 I opened with a 2 year contract for 69.00 per month. Upon installation the installer added 70.00 in charges for electrical units that I denied and told him no and produced my own. When I received the bill I called Dish and complained several times. After 3 months of not receiving the credit for what I did not get I decided to not pay for those items and deducted them from my bill. The next bill I received was for 115.00 and when I called they finally issued my credit but told me that because I decided to take the credit on my own they no longer would honor my 69.00 2 year contract and that I no longer had a contract and would be paying full price. Today I cancelled my subscription as I moved and now they are telling me I have to pay for an additional 2 months as I'm breaking my 2 year contract.

I was told they had ROOT TV and a one year contract. Reality - NO ROOT TV and a 2 year contract. Less than two weeks we realize the problem and were told $400 would get us out. Baseball season started yesterday. Thanks Dish!

Called customer service to cancel my subscription and was charged over 400.00 cancellation fee. I told them that I was not aware of this charge and didn't have them for 30 days so I thought I shouldn't of been charged this. Asked to speak to a supervisor but the lady refused to transfer me. Never again will I ever sign up FOR SERVICE WITH THOSE SPINELESS THIEVES AGAIN. SORRIEST COMPANY I EVER BEEN WITH AND IT WAS JUST FOR 7 DAYS...

I have phoned DISH several times over the past several years to remove their dish from my roof. They said they do not request the equipment back - I explained that it had nothing to do with not wanting it back - I want it off my house. They said they don't do that to contact a local contractor to remove it!!! So I have to pay to remove their equipment!! That is total BS.

We have had Dish for 16 years. When my husband called to cancel they told him there is a $74 disconnect fee? We are not under any contract, how can they charge you that much to send a box and flip a switch? This amount seems criminal. Are there not watchdogs anymore?

I set up autopay for my monthly payment via my debit card for MY account but unfortunately DISH NETWORK attached MY debit card with someone else's account. After several calls to DISH NETWORK, with no help from their so-called Customer service and Fraud Department I met with the branch manager of my bank and we had a call together with their "Fraud Department". Nick (from DISH) and his Supervisor, Victoria, Admitted the Error was done by THEM, the merchant, yet they Still REFUSE to reimburse my bank account with the money they took from MY Debit card/account! Initially, it was the Exact amount done via autopay against my card on the Exact same day (seems like an inside job to me!!) and after a few months the amount to the "mysterious other account with someone else's name" became more every month until it was more than double mine.

About 12 years ago we subscribed to Dish. About 10 years ago, shortly after my wife succumbing to cancer, we suffered a house fire. My insurance company had a claims agent there the next day, and in a few days the fire restoration firm had everything including the TV and the dish boxes removed for cleaning. A week or two after the fire, I received some cards in the mail to 'upgrade' my boxes. As the boxes were being stored until the repairs were complete, I talked to a gentleman at Dish explaining my situation asking what I should do. He had NO answer, and hung up on me!

On my credit card I found out that someone used it to open a Dish account. Called Dish about this issue. Was told they could not take the charges off because it was over their limit. There was a new charge was pending. Asked them not to put it through. They said they would cancel it. Dish did not. Now I have $1000.00 in charges, on my credit card, that I did not make. There is no fraud department to go to with Dish. I do not have any account with Dish. They are stealing money from a senior on a fixed income. The credit card will not give me money back because they tell me Dish says I have an account with them. Can someone help me?

6 months ago I made a very bad decision. To lower my costs I switched from DirecTV to Dish. The first few days after installation none of the "timers" would work. That means I couldn't record anything. For someone who never watches live TV that presented a problem. Tech support was worthless and they send me a new Hopper. After a while, when this one had been working fine, it stopped recording programs unless I asked it to record them one by one. The timers would not record a series or a number of games.

Last October we had a service tech come to our home to fix an issue with their equipment. After he had completed the work he said Dish was offering a special on Polk Surround Sound systems. It sounded like a great deal at $399 so we purchased it. He had the bar and the subwoofer in his van, but said there were 4 other wireless speakers that we would get sent to us in January. He said they were back ordered. Dishonest service tech. We called in February asking why we hadn't received them. We were told that system doesn't come with any additional speakers.

Dish has the worst service EVER!!! I have been unable to get CBS for 3 weeks. I'm tired of excuses about not reaching agreements over increase of cost when I got a notice that my bill was going UP $5.00 BEFORE THIS STARTED. So, if I do not get CBS in the next 3 DAYS I will change companies. This is not the first time this has happened and I'm sure it won't be the last. Be sure I will tell everyone I know NOT to choose Dish. I figure I'm wasting my time since this will probably NEVER be read so there will be NO response.

I have been with Dish for almost 2 years. They have been taking channels from me without knowing and now no channel 11. That's crazy when you can get this channel for free. They need to come up with a plan to bring this channel back. They are too hungry for money when this network is not worth it.

Very good service. Sometimes it goes out during a heavy rain, but comes back on when it slacks off. Their customer service is excellent and very helpful. Rates go up slowly, but fair.

I have called Dish Network on multiple occasions regarding several different situations and I have even called to order movies for my children to watch. Our account is not in my name but my husband (whose name the account is under) has authorized for them to talk to me whenever they need to... Today I just wanted them to let me know if I could get wifi on out where we live cause about a year ago I was told to call back it wasn't available as far out as we lived at that time. I was not trying to get them to set up service but the rude woman refused to tell me anything because my husband wasn't there. He's at work. That woman was very inappropriate for treating me that way. I am very upset and cannot believe I was treated this way. I know the account passcode as well. Very poor customer service!!! Contacting manager!!!

I was a Dish Network customer for 18 years. At one time I had 7 TV's on their system. The system uses a "Hopper" which is a main receiver and "Joeys" that are linked to the Hopper(s). I had two Hoppers and five Joeys. One Hopper went out. After I installed the replacement they shipped I could no longer access ANY DVR recordings on either Hopper from any of my Joeys. I called their tech support repeatedly. Every time I was told it was a software problem and they were working on a fix. They said I would be contacted when a fix was found.

From the sales person Chris, The installation taking 4 days and my husband ending up finishing the setup. All the credits I would receive but yet no record. Scheduled appointment no call no show. Finally get someone out to find out the previous tech didn't install it right in the first place. Then this tech leave a surge protection and bill me $30 without my consent. If you call and speak with someone they are rude and never can solve the problem. However the chat line team is very helpful.

I'm not the only one who is complaining about the dishonesty of DISH. YOU sign up for a certain price and they keep raising it. Channels are removed without telling you so you don't get the package you signed up for. Terrible customer service too. Rude, even raising their voice at you. I was overcharged and they will not admit their faults. Very bad company. Do NOT even try them. You will regret it. Many I have talked to have left this company also. Some told me they put that they signed up on a certain date and it was not true. Me too. Didn't sign up until end of February and they put it was January.

The customer service is top notch. I love my Dish. I wish I could upgrade and get more channels but they give me what I can afford and they are always there for me. I love my Dish and I plan on staying with Dish forever!

In short, different Dish employees quoted me different monthly fee amounts, while I was on a temporary pause. Then they quoted me an amount, I supposedly owed them - (I gave them no money) and yet in about 2 weeks, that amount went down by about, $40. Then, they quoted me an amount, they were putting me in collection for. Again, when the collection amount came through, it was less than originally stated. Why are these employee's constantly quoting different amounts? And claiming, the last person was wrong?? Are they not trained?? I have all this, on paper. They even sent me an empty box, to the East coast to retrieve their equipment, that was still on the West coast 4000+ miles away. I told them this, but - again they did NOT listen.

I am a 10 year subscriber with 2 accounts. When I went on vacation and returned they dropped all my credits. I have Dish anywhere which doesn't work but still have to pay for it. Calls to Dish did not help and they just blew me off. I will drop Dish at the conclusion of my contracts.

I noticed auto pay charges of almost 1000 dollars on my bank statement for a period of weeks. It seems my card info was used to set up possibly multiple accounts and charged to me. I spoke with Dish and they explained there were multiple accounts. I tried to cancel them and they told me that they could not cancel them because my name was not on them even though my credit card was being used. They claimed it was because they didn't know the PIN number. I asked if they would block the account at least and stop the auto pay using my card. They told me NO, they could not. I would have to talk to my bank to get a money back and they would not be able to help me. I then canceled my account, it took them all of two seconds to shut off my Dish. I will have to go to the bank tomorrow and find out how to get my money back and stop Dish from stealing from me. Shame I have had Dish for 15 years, but will not be going back.

I have a small motel in Aurora, Colorado. I do not rent overnights. Most of the residents have lived there for many years. Dish Network has supplied TV in 7 units for almost 8 years. Two days ago the dish wouldn't work in any of the units. I phoned Dish for their "world class service". The man was helpful, he stated he reactivated the service and if that didn't work then the receivers should be unplugged for a few seconds. I inquired about installing Dish in the remaining 4 rooms. After some misunderstanding regarding an advanced payment the issue was resolved.

The DISH Network service from the sign up is good. However, when you cancel the service you need to climb up the roof to remove the little satellite to send back to the company. Otherwise, they will charge your money for all the equipment.

Do not get DISH! I was initially told that there would be no problems with cloudy and rainy days. Boy were they wrong. My signal went out every time it rained and it seemed to rain at all the wrong times. Football games, movies, shows - whenever. I cancelled on 3/20/2017 and was first told that they would bill my credit card directly for $300.00. That bill went up to $347.16 after I refused to use DISH at my next address. I would not recommend DISH to anyone.

I cancelled my service with DISH after being with them for over 10 years because price was constantly going up and I am on a fixed income. When I called to cancel my service they told me that I was under a contract for replacing a Joey. I denied signing a contract and asked for a copy of a signed contract that they said they have on file. After being promised 4-5 times that I would be sent a copy of said contract, I never received a copy. Their reasoning is they have been ordering wrong contract. I wanted copy of contract before paying final bill which included early contract cancellation fee of $380. Instead of sending copy of contract as promised, they held out until fee was due and immediately took from my bank account. I have yet to receive a copy of a contract they said I signed which I denied signing. I will never use DISH again.

I have been a loyal Dish customer for TWO YEARS. I went to cancel my service because my two year contract is up this month and DirecTV has better prices. When I called I was told I can't because my contract is up NEXT June. I tell them that is not possible and they proceed to tell me I resigned a contract in June 2016. I tell them the only thing I did in June was downgrade my receiver to get a cheaper payment because the price kept going up. I am then told I voluntarily signed a contract when equipment is changed. I told them I was never verbally told this and would have NEVER changed receivers if I knew I was resigning for another 2 years. I told them the technician had me sign something I thought was just acknowledging that I had a different receiver being put in. I would have never dreamed it would be another 2 yr contract. I asked to see the contract I signed and was told I could dispute this. I was to receive an email in two days.

This is my first tumultuous year with DISH. I began my two year contracted "guaranteed" rate of $59.99, which was reduced for 10 months by $5 due to the Friends and Family rewards. My new bill for 10 months was to be $54.99. Within a couple of months, my bill showed a ridiculous .02 cent charge for FCC or Federal tax (I honestly cannot remember what excuse they gave me); my rate then went up to $68.02 to cover the cost of the Hopper. Mind you, this was all supposed to be covered in my "guaranteed" first-year rate. Just this past week, I was informed that instead of the $79.99 "guaranteed, contracted" second year rate, my bill is going to $108.02! They are separating the Hopper, additional 200 channels and whatever else their heart desires from the $79.99 and essentially charging me double for the second year!

I signed up with Dish and they made me sign a contract two years ago and I wanted the 120 channel plan. Since then I've noticed they have been taking channels off for awhile and some channels were my favorite and now I can't watch them anymore and as time goes by they have taken over 25 channels off that they never let me know they were taking off. Since then just to fill the spots up they doubled some channels so now I'm paying for the 200 channels but not getting the same channels I signed up for.

I had DISH for several years. I reached out to DISH about problems I was having with my service. The On Demand didn't work and the box had trouble connecting to the internet. They told me the best way to solve my issue was to upgrade my box in my living room for a better connection. I agreed and they installed the box to fix the issue. It turns out that did not solve my problem. Then shortly after I lost some of my favorite local channels. I decided enough was enough and I was going to cancel my service. I was well out of the original 2 year required time frame from my initial setup. When I called to cancel I was informed that there would be a cancellation fee. When they installed the new box to fix my issue it automatically placed me in a new contract, even though I didn't sign anything. I was further informed that within 10 days of cancelling my service they would be drafting these funds out of my account automatically!

After years of Dish, I called as my equipment had just been reinstalled at my new address, I was having problems getting reception on stations I subscribe to. Bad signals or no signal at all. So when I called they told me for them to come out $95.00 to fix the problem, or 10 more bucks a month. I choose to remove it all, send me the box. They said ok. Upon receiving the return box they now want me to climb on the roof (I'm 60 and disabled, "thanks Afghanistan") and remove a part of the dish on the roof... just a part not the whole dish... I had also chatted with DISH is Listening on FB to no avail. They are not listening and don't care.

I received a collection notice from a agency from well over a 7 years ago. I called and spoke to Jeannie who informs me to disregard the collection. I ask why I would receive a notice if I could disregard the collection, again I was to throw it away it was a mistake! I ask the customer service rep to please look it up again was told it was no big deal. After a 4 time he looked it up! Come to find out I owe a out dated equipment fee for 526.86 and was told I need to pay this in full. Dish network is a scam and the worst customer service ever. I would recommend to everyone to never do business with these people.

This satellite service really amazes me! I live in a rural area, where other cable companies had tried to provide expense services & really failed -- am really glad to see satellite tv services being accepted more & more around these rural areas.

When I signed up with Dish Network, I was promised that my debit card would only be charged $1. As I was talking to him my bank sent me a text that said I was just charged $50 by Dish Network. I told the man I needed that money back in my bank account that day because it was a fraudulent charge. I was promised up front because I was cashing in on a special offered to me, there would be no set up fee for that amount. He said "Oh that wasn't supposed to happen" and then put me on hold. He came back and said it was reversed and I would have to wait 7-10 days until it goes back into my account.

My Dad & I have DISH network. We thought it would be better than DirecTV. We were so wrong. They keep going up on the price (and that doesn't even include HBO), and the service is just terrible. We lose the signal just about every day; sometimes 5 or 6 times a day. Yesterday (3/13/17), we lost the signal from 6 A.M. to about 7:30 P.M. What really gets me, regardless of the fact that we lose the signal so much, they (Dish) wouldn't dream of knocking that off a person's bill. Never mind the fact that we can't very well watch t.v. when the signal is out. We still have to pay their outrageous bill. Why should you have to pay for something you don't get? I wouldn't recommend DISH to anyone. Ever. When our contract expires, we are switching back to DirecTV.

I've been with Dish for many years and have seen improvement with reliability in that I don't lose stations as much because of storms. Choice of channels needs improvement; too much shopping and sports. Programming could improve: too much repetition, even with premium stations. A redeeming factor is that they give free channels monthly although they have taken off the TV Guide and replaced with multiple hopper information. The price is not bad.

My husband and I have had Dish in the past and had great service. We switched a few years ago due to them losing a local channel. I tried to switch back in my name since our current satellite is in my name (was in my husband's) and after giving all of my personal info (which I would never normally do) I was told I needed to give my husband's ss# as well as mine and put in his name or give a family member's ss # that referred me to verify who I was. My security questions were not difficult ones to answer. They were ones I live and breathe and yet I was told if I wanted service with them I had two choices. Give my husband/family members ss# OR pay $300 for equipment upfront. He was VERY clear, I had no other choices. The gentleman (I use that term VERY loosely) that I spoke with was rude, condescending and acted like he was doing me a favor.

Once a very good company now the very worse of the worse. Years with no problems and great issue resolution experiences. But starting Feb 2016 they changed their behavior when their receiver broke down and had to replace mine. I ask for the exact one I had as it gave me no issues. They said the only they have to replace it with was their Hopper now but that won't affect me at all except with more functions. No price difference and my programming package would stay exactly the same with the same pricing. Within 1 day this new receiver had been malfunctioning. They returned a week later and replaced with a 2nd new one. That failed within a week, 2 weeks later replace with a third then a 4th. I learned some workarounds so we may watch some programming but never received what I was paying for.

I created an account just to tell everyone and anyone out there wanting to make a deal with Dish. If I could give ZERO stars I would. For anyone currently looking to purchase services with Dish Network, I will warn you - DO NOT DO IT!!! We have literally been put through the ringer with this company of crooks. Our internet NEVER worked. I spent more of my time on the phone with technical support saying, "Yes the box is plugged in" than actually on our internet!

My equipment was always needing to be serviced and the rates just kept increasing. I decided to cancel service since I was no longer under contract. Customer service was a joke, but I had to deal with them in order to receive my refund. I was given conflicting amounts and when finally transferred to a supervisor he authorized a lower refund than I had just been quoted. His name was Victor (rep **) and he had the audacity to ask me why I wanted my refund if I was so dissatisfied with their company. Unbelievable!

I called to merely cancel my subscription and the customer service rep would NOT stop trying to sell me no matter what I said. I finally had to hang up as he was laughing and would NOT complete my request!

Had online chat yesterday 3/7/2017 with Gelina ** from Dish Network, I was looking to see if internet was offered in my area and price to bundle TV/internet. I was not able to find out about internet or TV price until I gave personal information I did not want to share. However Gelina ** stated NO charge to do this process and on about validation would provide me with the most technologically advanced equipment available. I stated I did not want to commit and would speak with my husband before making any decisions.

I have been with Dish for a short time and have had many problems. Today was the worst. Dish sent someone to fix the most current issue and after some time he switched the receiver. It took a long time and many tries to get it working but it did. About an hour later the On Demand would not work so again I call Dish and was told to run all the tests again and that they have been having problems with this and that. It may take some time for them to fix. I asked if I would get a refund for the now five days and soon to be weeks without the service I am paying for and was told no but could get HBO for free. I said "No. I just want what I pay for. Nothing more nothing less."

What I would like to know is HOW these companies get away with this type of customer service (customer service reps that you can hardly understand, lack of consistency in pricing, long wait times for installation in the home). We switched from DirecTV less than 6 months ago and got Dish. The first installer came out and it was a TOTAL day job for installation. After that, the TVs just started freezing up and when we called Customer Service (offshore) all the response was they will "send us another box" (3 in total). That didn't work either, TV still kept freezing up. Called again and another DAY JOB... replacing inner workings of sophisticated equipment built into a home in 2005.

I cancelled my service and was told there would be a cancellation fee even though when I set up service I was told I could cancel any time. I asked to see my signature where I signed for this. They showed me a signature but it's not mine. Then I get a bill for non return of the equipment. I put it all in the box they sent me and used the call tag label they sent me. Over 3 months later I'm sent to collections for a $640.55 bill. I just got off the phone after 1 1/2 hrs and still no one was willing to help me. I asked for the call tag # they sent me and they have no info on it. I asked for a supervisor, spoke to a Lynn ** and she was totally not willing to help. All she kept telling me is that I had to prove the equipment was mailed. I thought I was dealing with a legitimate copy with values. Told me to call UPS and get proof. Without it I owe this bill. I have been felt to feel like a liar. Why would we keep this equipment.

They are the worst TV company out there. Had them for about a year and their service was garbage. They say they are better than cable and their equipment is better than ever but that is a lie. Every time there was bad weather my Dish was out. Save your money and go somewhere else. Plus their customer service was garbage too. They are a scam and a garbage company. If you don't believe me burn your money and order TV with them.

I have been with them one month. The system has not worked right for the entire time. I said I wanted to go back to DIRECTV cause I never had a problem with them. They have a dish sitting in my front yard with rocks on it! Not mounted or anything. TV cuts out at least once a weeks. I spend hours on the phone and fixing stuff. I am so sick of it I wanted to cancel after only one month! They said it would be $600.00. DON'T USE DISH!

How is that you can charge someone a freaking 400 dollar early termination fee and 600 dollars in unknown charges. Never will I ever suggest Dish to any of my colleagues. Comcast has my full support. ** scam artist.

I have too many complaints to list them all. But the last one now I'm getting charged for local channels $10.00 per month. I called them to have those channels removed because I have a roof antenna. They refuse to remove them unless I pick another channel package. I even spoke to a so called supervisor. Still she would not remove the channels. I always love paying for a services I don't need or use. I'm switching to Direct but I know when my 2 yr contract is up then up goes the price just like Dish did to me. I only buy the basic package and even then I only watch about of 3rd of the channels I pay for.

I and my husband have had Dish services for the last 4 years. For the last two years we had the service with the hopper dvr. We asked them about being able to add a room for dvr cause we had a TV in our bedroom. They led us to believe that it would just cost an additional service charge of about 8 dollars every month for a wireless joey in our bedroom plus a 35 charge for them to come and set it up and also recommended that we purchase a surge protector of about 45 dollars.

I have had Dish Network for nearly 3 years. Recently, I got irritated with my bad WiFi service, constantly resetting the modem and TV boxes, and losing service in bad weather, so I called Xfinity to see how their prices matched up with Dish. It was cheaper by far and gave me more services (including a home security system). So I switched and once they were done installing it, I called Dish to cancel.

Dish Network is the worst company that I have dealt with. When first starting my service I had wanted to bundle TV and internet. I was told that while internet was available, I would have to stay in good standings with their company for 3 months to get their internet service. Three months later I was told that it would be another 3 months. Also, when I signed up I requested a sling box that I did not receive and was told to "buy my own from another retailer". In addition, one month my service was shut off for non-payment THE DAY BEFORE my bill was due. After all this I decided to cancel my service due to their horrible business practices.

I have been a DISH customer for the past 10 years. When I first purchased the DISH service in 2007, the cost $40.00/month was not a bad purchase. Programming was good and service was tolerable (still it was very hard to understand the India service personnel). Jump ahead to 2017. I am just about ready to disconnect from DISH. Programming has become a constant barrage of reruns and old programs (if I wanted to watch old programs I would switch to the antenna and watch the H&I channel). DISH shows the same movies over and over again to the point I am learning the dialog. When I complained to them, they suggested I purchase the $40.00 movie package.

After 16 years of being a faithful Dish Net customer we decided to downsize, drop the service and go via antenna. I was kept on the phone for at least 20 minutes with sales pitches. I finally told them, "No Thanks. Just disconnect me." I was sent the box to ship receivers, remotes and eye. We sent it off. The next day we got it thru UPS. Lo and behold, we started getting calls that we owed $264.74 for the equipment that they never received - imagine that!! My big mistake was not searching thru the internet on this company on similar complaints. Why in the world would we keep this equipment (it's useless). When dropping Dish Net, save yourself nights of sleeplessness and worry, ask for a tracking number before you send your package off (huge mistake). I trusted this company to do what was right. I was wrong!!!

I signed up with DISH Network for service for my RV, I previously had DISH Network for home and had a good experience with it for about 6 years. My service at home is no longer DISH but that is besides the point. I had my RV account on pause due for 6 months as during winter we were not using any of the services. This was costing $5.38 a month service charge. During this time I had an accident and was admitted to the hospital during which time the pause ran out. They immediately reinstated my service even though I was not using it and sent a bill.

I called Dish to transfer service between summer house and winter house. The agent told me I could suspend service for $5/month rather than disconnect, so I agreed to do that. Five months later I found out they have been charging the full fee to my card, not the $5 fee as agreed. The "person in charge" would only give partial refund, he said they can only go back 60 days for refunds. What BS that is. They just want to steal your money plain and simple. I am done with DISH, between their crappy packages and always trying to screw customers out of more and more money this company will end up going under. I have Comcast at my other house, never have I had these kinds of problems. They have gone out of their way to keep me happy and they will keep me as a customer as long as they do that. Dish should get on board with that kind of customer relations.

Going into my 5TH year with Dish; you'd think I was a happy customer! I tried to be, but continual billing errors made that nearly impossible! Should have realized from the get go, when after signing up on a bundle deal with Frontier in Sept 2012! My first bill I was overcharged on the Dish portion over what was agreed to! So here was my #1 phone call (to be fair Frontier was great and got this rectified).

Bad service. Every time I open my bill it is something! Every 6 months my bill goes up 5.00 and I am tired of it! My package came with 3 remotes but when I went to get the 3rd they wanted 7.00 a month and 97.00 to hook it up, hook up what?? Or 7.00 a month and pay 8.00 a month and hook up to insurance. I am sick of it and I am looking for other options in our area and why all of a sudden they are breaking out our local channels and charging us 10.00 extra a month. They give me a song and dance about so we could see what local channels were costing them. Bogus line of CRAP!!!

First of all the salesman on the phone quoted me a different price than email confirmation I got. Second of all, the 100 dollar gift card for signing up takes 12 weeks to get after you mail them a copy of your paperwork. You don't even get the notification by email of where to send it to for about 2 weeks after the install. They don't really give a ** about your opinion either. You are lucky if you get the right phone number for whatever problem you are having.

A couple of months ago I agreed to a $5 bill increase. Today, my bill is magically increased to $15 per month. When a call was placed to customer service, they tried to claim it WAS only a $5 increase, but I am sitting here looking at the bill and doing the math. They claim they notified me of an increase, but I never received it through the mail or email. After getting the runaround and double talk, I spoke with a supervisor who ultimately offered me a new customer rate, since I had been with them for 15+ years. He quoted me a rate of approx $46, but when I was put back on the phone with his minion, the rate magically changed once again to $79. These people are greedy. Do not abide by their contracts, do not stand by their word, and appear to be doing business with illegal billing practices. There ought to be a class action lawsuit.

Fifteen year Dish Customer, moved to another State. Promotion was 120 channels $39.99 for one year and continuing on the 2nd year price would be $49.99 for 2nd year for same coverage. 2nd year promotion was never kept, bill kept going up. Numerous complaints would yield a 10.00 savings that month as a "valued customer". DISH LIES TO their customers. Today a new customer can get 190 channels and HBO free for a year for 39.99 while 17 year customers still get the shaft and lied to by DISH. Time for a new television channel supplier. I strongly URGE anyone thinking of going to DISH to reconsider. They are NOT TRUTHFUL.

DISH representatives lie through their teeth about every aspect of their company. Their installers are mostly inept independent contractors who are paid bonuses for upselling accessories like cables you don't need. Sales reps promise stations in their lowest rate package that are not available unless you take the highest cost package. Once you are signed up, too bad if you did not get what you asked for. Three month sampling is not ONLY for premium channels.

I canceled my service in January 2017 because we could no longer receive signal in my apartment area. I received a bill in February after been credited for entire bill of January for some charges from May 2016. Channels I know I never purchased. Their explanation was when they received my equipment back they find the channels ordered on my receivers.

Extremely poor service. My partner and I are both75 years old; we lost our connection with Dish and tried for over several hours to reach them. Not one number we tried could reach Dish. We tried again the next day; after 2 hours, we reached someone. They insisted we correct the problem, asking for technical answers to questions we could not provide and asking us to go behind the tv and unplug it! I am in a wheelchair!! We requested a technician come to the house. They could not come for 2 weeks.

Have been loyal Dish customer since Spring of 2008. Typically have had 2 homes, one in town and one in country. A year ago purchase second country home and attempted to stay with Dish, contacted to see if the would compete with DirecTV to keep my business, refused so purchased DirecTV for second home. Home didn't work out for us, so sold last October. Could have moved DirecTV for $99.00 but opted to stay with Dish by updating to new system even though it cost me more than staying with DirecTV. Am currently very disappointed with new Dish compared to both old Dish and new DirecTV.

Dish network is the worst company and will screw you out of every penny! I had Dish for about a year, until I moved and couldn't have a dish. I suspended my account, after the 9 months were up, I called to have them suspend it again till I could find another solution. Well, my account was never suspended and they were trying to charge me almost $150.00 for a service that I wasn't even using. I tried to switch my services to my mom's, but was told I can't because my mom has to be at my service address, even though I haven't even lived there for a year. Then they tried to tell me that my mom would have to downgrade her box to what I had.

Please put this company out of business. They rip you off, promise one bill and then jack up the bill. After over 10 years as a customer, I am so done with their fraud and crappy product. Beware if you are trying to cancel service. They try adding on to your final bill, even if you are long past the two years. Someone needs to stop this horrible company.

I would give 0 stars but they make you pick at least one! I have spent countless hours on the phone with Dish not working, Internet not working... Most recent, TV glitches for 5 days, will not transfer me to a supervisor, will not give me any credit, nothing!! Too bad they don't have a Facebook review page, now I know why! Switching to DirecTV!!!! DO NOT get this service! The only reason I had to get Dish in the first place is because DirecTV didn't have it available in my previous location!

I have had Dish now for 1 1/2 years. Contract for 2 years. I now found out that I have an extra add year because we downgraded due to not wanting the hopper. They send out contractors that do not explain the facts. They come in, exchange equipment and you sign for the exchange. We have had so much problems with Dish. Even in great weather the satellite continues to go out. Watching a TV show and out goes the satellite. Thank goodness for Netflix. There needs to be some consumer protection against companies that perform in this manner. Dish needs to be reported for not reporting the actual facts and contract to the consumer. They did state if I dropped my Dish they would take money out of my checking account without my authority.

Bad customer service. This company will lie, lie, lie. Beware of Dish Network. They will go up on your bill even if you're under contract. When you try to leave them, they will chase you down with BS charges. Read all the reviews on Consumer Affairs. They are all true. Dish kicks out my review on their site. So don't believe the made up ones they put on there. Bad bad business!!!

Had this tv provider and have been having several issues for months and months. Every time a tech comes out to fix the tv problems they make it worse. So upset with their customer service as well. They will not let me get out of the contract even though I have had tv issues for at least the whole entire time I have been with Dish... I wouldn't suggest Dish to anyone. Just such a terrible experience.

I was looking into getting Dish but my husband I wasn't sure of we would be getting it so the man I talked to went ahead and made an appointment. Well we decided not to get it so we canceled and then come Saturday we realize that they charge us 49.99 for processing fees on a service we never received. So I called customer service to get my money back and they gave me the run-around and gave me four different numbers to call. I was on hold for two and a half hours trying to attend to my four kids while they kept giving me the brush off about it all and then when it came down to it they did not refund my 49.99 so they took my money when I didn't even have a service provided to me. Let's just say I'm beyond livid and will never recommend Dish Network to anybody.

I left DirecTV to come to Dish because they offered me programming at a good price. I've only been with Dish for twenty-eight days and I'm a very disappointed customer. They told me certain things that would happen as for me being a Dish customer. I have been misinformed since day one. For example: I was told that I could change my due date for my billing. I called in tonight to have my due date change and I was told that I had to have a zero balance and that it would take a couple of billing cycles for the date to change. I was not informed of this when I first purchased Dish as my tv programming provider. When the Dish installer came to install my services they brought the wrong box for my programming. I had to call Dish to inform them that what I had installed was not correct. Dish had to send out another installer with the right equipment the day after. I could go on and on but I'm just going to stop at this point. I regret leaving DirecTV to this day.

I just spoke with customer service and asked about my bill. I get a smart package for a total of $41.00 and I explained I expect an added tax fee but not to exceed around $15.00. Explain to me my equipment fee which is $33.00 per month. I am getting charged to record. My Hopper for TV is included in my TV package but not my recording ability or service on my receiver. I was offered to have my receiver changed or keep paying $12.00 a month to record or it's called Hopper DVR Services. I am also being charged $7.00 per month for each Joey Box which is 3 in the home. My bill has basically rent charges added for equipment which enables me to buy DISH TV each month. Equipment and DVR service should come with package. I explained I've probably have bought the equipment by now and want the equipment fees off. Thank you.

I called 13 months ago about service. First they set up the wrong equipment and wrong plans. Not even a week later I wasn't satisfied so I asked to cancel. They tried to slap a $400+ cost for cancellation. They then offered me a different package that was $20 a month. When I moved to Florida the price went up $5. They say state fees. However now that my year is up and not in the lower rate they changed my rate three times. I question it and they tell me they can change it whenever they want and to whatever they want. I have asked to speak to someone higher up which in turn I am told no one is higher than me.

In February of 2015 I signed up for a 2 year fixed price deal with Dish Network. In January of 2017 I received a letter informing me that local channels were going up by $10.00 but I get a $5.00 discount. Nonetheless, my total bill was going up by $5.00. I called Dish and told them I had a two year fixed price deal but the (so called) customer service guy told me the charge was effective in February. I then said I wanted to cancel effective the last day of my two year contract which is February 24, 2017. Once I mentioned cancel he was all for offering me a discount or fewer channels to reduce my bill. I told him I wasn't interested and to cancel my service as of Feb 24. He then transferred me to Customer Retention and I has to go through the same BS with that person before I finally had confirmation that my service would end as of Feb 24, 2017 and that I would receive a prorated bill for the final few days of service.

On Sept 28, 16 we had 1 TV installed in our new home. On Oct 28 we had 3 more installed. The tech left 5 ft of extra wire from one room to another down the hall after he kicked in a door under the house and broke a water main and couldn't ground out the cable under the house! We went for 4 days with no water and had to have the water co come out to shut off the water after hours costing 60.00 and serious elevated water bills! We couldn't take baths, had to eat out, import water... all very expensive! We were afraid to call them back to get someone to come back out to fix the trouble for fear of what we might get until I fell! I didn't want my 78-year-old mom to fall and get hurt so we reluctantly called and this guy was good.

I am writing this on behalf of my mother Julia ** who has an account with your company. Last month I changed her television provider from DirecTV to Dish Network. When I was making the change I asked do they bundle Tv and internet. They told me yes, and Hughes now was who you all bundled with. So we discussed the price and they said I would only get one monthly bill. Today my mom called me and said that the actual HughesNet billed her and of course you all billed her for internet services also. I call and talked to customer service and guess what. I was told that you all only use their towers which is not the same as having HughesNet.

I have to call them like four or five times a day. My modem goes out and in all the time. They tell me it is not them doing it and don't know why it does that and it not storming or what. And won't do nothing. They want to charge ninety five dollars to come check it. They keep telling me my service is being disconnected once I paid my bill. And all the representatives tell me something different. Can't get a straight answer. They just raised my bill. Five more dollars due to they said they have to separate channels on the bills. Now. Not had a tech to come check modem and it still going out. I am disappointed in them.

Moving out of state and trying to close my account after 9 years of doing business with Dish, was like a game of hot potato. I was sent through the same automated system twice after 2 voice to voice conversations with individuals saying they didn't handle closing accounts. Selecting the "other" option or "5", I got lucky and finally got someone who could close the account.

This satellite service is the WORST. You're unable to simply turn on your TV anytime you wish. Sometimes it will work but more often than not, it has to RELOAD which takes 5 to 10 minutes. I have two TV's on this system and it happens with both of them! No other cable or satellite does this. When I call, they offer no solution except to wait while it reloads. This is unacceptable, but I'm locked in for two years.

Canceled my service and called back 5 minutes later to get service back on. Was informed that my bill would be $10.00 more a month because I had the DVR. Plus I would be in another two-year contract. Super Bowl is tomorrow and after the game I'm calling them back and telling them to stick it up their greedy **, put it all on my credit. My score is 825 and it won't make a dent.

We have two tv accounts because my husband works away from home and I called to deactivate his account when he finished his job in August. Today I call to get his tv account activated since he's gone back to work and find they never canceled his service when I called in November because they say I did not give them the receiver number.

Have been a Dish Network customer for less than 2 years. When we started my bill was 58.00. One year later 120.00, and then less than another year later 130.00. We are one month away from our 2 yr anniversary and called them to see why it went it up and asked about cancelling. They told us "because it's more expensive now so we raised your rate," (wow great answer), and we are locked into them for another year because we added another receiver a year ago.

Dish is the worst company I've ever done business with. We had billing errors all the time. In addition, their customer service is terrible. Even canceling the service is proving difficult. We are much happier with our new service. Should have canceled years ago.

I have had Dish for about 6 years most of the time has been ok. But since April I have had 14 yes 14 technicians at my home 2 in the last week. I still have the same problem I have had since it all has started. 2 has been so called managers. I called back in last night to report it again and the office of the president tells me that my account has been flagged as a nuisance account and they wont do anything for a credit. All they can do is send a box out again which has been replaced 3 times already and has not fixed the problem and they want me to hook it up and lose all my recording. I said "no. Send someone out to do it. That's what I am paying for." They won't give me a credit for all of this ** that I have been through. I think I am going to send them a bill for my time and my phone bill I have had. Over 8 hours on the phone dealing with this crap. I am feed up. Dish. Sucks. Worst company I have ever had. Direct is so Much better.

I have been a long-time customer with DISH, except for a year. I signed up for DISH to get the price and channels that I thought was a good deal. The day the tech came to install boxes we discussed the package. Well I was being overcharged for my package. I call DISH right then and there while tech was still installing my service. I spoke to one, too, about my issue. Was told someone would call me about my package plan. No callback!!! I am very disappointed with DISH now and the people that represent them. I have tried several attempt to get things straightened out, but keep getting the runaround by DISH. I refuse to pay them due to not what I wanted and they could not even call me back.

Decided to get Dish Flexpack due to being an RVer. Had a Dish rep come and help set up. When we were discussing programs we explained we wanted Flexpack and pay as you go. We told the Dish rep that Dish has on their website when you choose the Flexpack, you get the popular channels such as HGTV. The website then has you click on that button and goes to next page where it states you get one of their listed packs free along with the first bunch, which is about 40-ish. So we choose to get the National pack free and then add the local pack for additional $10.00. Well the rep left as we were finishing up. We did not check our channels until today.

I been with DISH since 2005. Their customer service is horrible, every month my bill is higher and higher, I see charges on there I never ordered, about 3 months ago I needed my bill to fall on a certain day because of my fixed income. They told me they entered it in the system, but every month it's cut off before the date, every time I call and ask why it's still going on they tell there wasn't a order like that. Call back today for the same reason, they tell me it was put in on Jan.10. I'm getting rid of this company and going elsewhere. This company is a ripoff and a scam!!

Since moving to my current home/city I soon obtained DISH for TV and internet service. No problems with the internet but have had CONSTANT problems with the TV receiver. In the approximate 6 months of service I have had to call DISH tech support at least 15 times. They make you go through all the steps for correcting the problem (per what the tech rep reads from the manual in front of them and IF YOU CAN UNDERSTAND THE TECH REP you will have wasted a good 30 minutes to end up rebooting your receiver). It's amazing how many different tech reps DISH has who can barely speak English! But that's another story.

I signed on with Dish with a price guarantee. When my service was connected, they left off local channels, which I selected when ordering. I had to call Dish to get them to connect local channels. Because I had to call them to fix THEIR error, they said I made a change after install and the price went up. I called within one week of install when I noticed that I did not have local channels. I chose the Flex pack with local channels. My bill was correct the month after I called, then the third month, I was charged extra.

Around 01/11/2017 I wanted to get away from Directv so I tried? I thought was a better company, I was wrong once again. I thought I was signing for a seven day trial. After three days of trial I had second thoughts about the program, so I canceled, at least I thought I had canceled? I asked them to refund my $40.00 dollars to my credit card. I was told that they would not refund my money, that I did not have a seven day trial. Now I am a 87 year senior on a fixed income and can't afford to be throwing my few dollars around to a company that has a lot more cash on hand than I will ever handle. I have called them several times? They turn a deaf ear to my plight. I'm hoping that consumers have more luck than I have. Thanks for listening.

Wanted just the basic channels. Live in the country. Would have appreciated it. Apparently they only provide that to the better off in society. She barely even apologized for the inconvenience. Can't believe I even need to pay for TV but to be a country boy and told no thanks by somebody who is just looking to fill a quota, disgusting. S/b ashamed, would be if they were raised any better.

For no apparent reason (ie. no storms, no trees down, roof work), my main Dish Network receiver stopped working. I did all the normal reset steps, without results. First I had to wait 12 minutes for the call back from customer service. When they did call back the person started with all the steps I had just done, wasting another 20 minutes. She then surmised that a technician had to come to the house. I asked why I couldn't bring the box in for repair and was told there was no place to take it. When I asked why only one box didn't work of the two we owned, she said it must be a splitter on the dish.

I had been with Dish for years and a loyal customer until the box we were using failed. I was told by the first call to the technical team that I needed to pay $8 more and sign a contract to get my service back up to usage. Then when I called in to cancel the service they told me that I could magically have the service upgrade for FREE if I signed up for a year. It was simple and they promised to have someone at my house to fix it right away. Well they stood us up in one week twice, with no concern at all that we took time without pay off to wait around.

I recently found out someone opened a Dish Network account using my name and social security number and had it for 10 years! I have never had Dish Network. Not to mention I never have even been in the city where the service was provided. It only showed up because after 10 years they missed a payment. Unfortunately, I've been fighting negatives additions to my credit report that were not mine, for years. When I contacted Dish Network to report the fraud, they wouldn't give me any information on the account, nor remove it from my credit report. Their reason was it could be fraud (you think? That's why I'm calling you!)

These people are now charging me $10 monthly for local channels which I get over the air for free. Their programming is redundant/repetitive and little, if nothing, is relatively new. I am tired of calling them to discuss options. They are using old programming and charging a hefty price to promote products through advertising and commercials. This is a company the Government should thoroughly investigate. I have about 8 months remaining on a 2-year contract and I'm done for good.

Just to let everyone know DISH will not tell you there is a charge for a permanent pole of $98. What they do is they put this ugly temporary pole in your yard and say they will be back in a week to put up a permanent pole. Then when they don't show up and you call. They tell you it's going to cost you $98 for a pole unless you decide you pay $8 a month for a service contract. I hate being lied to.

This company takes advantage of disabled and elderly customers! BEWARE. Dish took advantage of my aging mother who had account with them. They are the worst kind of company. Also the call centers are in foreign country and very hard to communicate your issues. I do not recommend this company. They should be in prison for the crimes they are committing on the elderly.

I have been dealing with Dish since October 2016. I was quoted one price and the monthly bill has been another. I've contacted them several times about this concern and I keep getting the same runaround. This last experience I was told that the monthly bill went up due to the channel providers went up on their price, so they increased mine. My rate was supposed to be locked in for 24 months. When I called their "office of the president" to try to resolve this, they once again told me wrong information and told me that the current price is correct. WHAT A BUNCH OF CROOKS!!! I am going to turn this over to my lawyer and let him review this for a breach of contract. I want their crap out of my house. Never again will Dish be used at my house. I have had one lie after another told to me by Dish. In my opinion, Dish is completely worthless...

Dish service is very bad. The signal is constantly lost. Netflix Pandora applications are not useful. The volume is constantly lost. In 14 months the technician has come to my house to fix my service 5 times. Still no good. Dish does not give any refund for the lack of service. It is the worst television service. I will wait for the 2 year contract to end. I will never go back with Dish. I will not recommend this service to anyone. I informed my friends about this poor service. I hope no one else puts the money on Dish.

I bundled both internet and satellite TV when I moved last year. I had been using satellite for TV for a couple of years with no problems and am now too far out in the country to get anything other than satellite for internet service. I am not a heavy user. I do not game or watch much Netflix but do work from home some. At first I thought it was just a little bit slow. Then it became more like early 90's dial-up. Unplug. Reset. Bypass router. Use off-peak. Etc, etc, etc. I called Dish for "technical support". Ran the speed check through their website and was told my speeds were fine; perfect in fact. I must need a new router.

DISH network deleted the other 10 dollar packages we had! I ordered regional action package to go along with our previously ordered Local and National Action packages that are add-ons to our Flex service. Once the regional package was added the other two packages disappeared! The service rep apparently believed that was the only package we wanted to have with our Flex service and removed the other two. But that was not what I specified in the call to customer service. Online service chat has been no help either. Do not order DISH Network! They are in the habit of removing packages once you order new ones in order to make you reorder the old ones and then pay more. The people behind the DISH Network curtains are nothing more than greedy ** who love to overcharge you for service. Not to mention their customer service and support are among the worst I've encountered, and I'm typically patient with customer service reps.

They have the WORST!!! Customers service, I speed 50 MIN trying to resolve my problem, I have been a customer for almost 5 year & never call to make a complaint & today that I call I'm still not satisfied, Just waste 50 min of my life, & when I ask to talk to the supervisor it make worst. Don't get Dish. They lie about the prices, if they said 50 that really mean 100 a month, all the Commercials in tv are not true. Very disappointed, I'm about to change after almost 5 year, in this company they don't care about a loyal customer!!!

In August of 2015 I moved into a home which I figured I would be in a short while. I was looking for tv service that would have no contract given the uncertainty of the situation. I talked with a Dish rep who gave me a low price and assured me there was no contract obligation. When they arranged installation I told them I would have my neighbor give them access to the home. He signed for what he believed to be was only the installation with only his first name KEN. They put a temporary 4 1/2 foot tall mini dish at the back edge of my pool and did not completely bury the cable. The tech told my neighbor that they would come bury the cable and permanently install the DISH. They did not ever come back and I assumed that was because I had not made a long-term commitment to service. I lived with the ridiculously placed Dish at the back of my pool and mowed around the cables.

Today I was online chat with Dish Satellite to switch from 15 years of DirecTV to them. I completely changed my mind to do so when they told me to pull down a bubble tab at the top of the page and enter into it my birthdate and Social Security #. Although she claimed it was secure and they never shared information, never would I do that in this day and age. I would rather pay them for a year of service upfront than to ever give my most sacred number to them.

So far, so good... We just had Dish installed and, other than the fact the rep that came by was touting a couple things that apparently aren't true (nothing critical, but makes me wonder how he can be a Sub-Regional Manager and not know these things) and the fact the front box was out of sync (audio; simple fix, just unplug the box and plug it back in), everything is fine so far. Good picture on both TVs. We were charged for two HDMI cables ($20 ea.), which doesn't seem too bad, since we needed them anyways.

I called DISH to get a price quote and compare to my current service which was a lot more. I explained 3 times this is what I was doing. The RUDE customer service lady, which sounded like she was Spanish speaking (Mexico?) kept trying to set up an appointment date for tomorrow! I again explained I just wanted a total price with taxes and extras per month. She then got ignorant asking if I could do math and told me to add everything up myself, two times. "You can add yes?" "You do the math, you do the math". Then she hung up on me. I will NOT be using DISH.

I've had service with Dish for 5 DAYS and it's been the worst experience I've ever had with a company. The most pathetic team of customer service representatives, you either have someone who has no clue what to do but transfer your call, someone who speaks little to no english or someone extremely rude that hates their job and provides no help whatsoever. Go to DirecTV. Save your time and money! Dish will tell you ANYTHING to get you in the door, and then rob you blind! Do your research. I sure wish I had!

Dish satellite and the Dish company are horrible. We have had Dish for two years only because it is the only service we can get. The bill keeps going up and the service goes down. We can't Skype and every few days we can't get to our email. We call the service dept and they don't have an answer and can't fix the problem. They offer to sign us up for additional service that won't help and do not need. The DVR is crap. We are supposed to be able to record two different programs at once. That is true but we have to watch one of them while recording it and it won't allow us to change channels. Internet is very slow and keeps buffering if you try to watch videos. I asked for their complaint dept and they said they don't have a phone number to make a complaint. DO NOT SIGN UP WITH DISH. You will be sorry if you do.

DISH is ABOUT to go the way of blockbuster, as they CHOOSE not to change when they SAY "we'll get the info to the ones that need it", APPARENTLY they DO NOT, as I've had THE SAME issues with this company since 1997, YES 1997. They ONLY wanna keep you as an account and customer, NEVER listen to you, EVER. No way to reach you. Mydish.com won't let me in, your phone calls are going to hang up on me every time. HOW can I accomplish things with dish, if I cannot reach you?

After patiently waiting for my two year contract with Dish Network to finally end in January of 2017 I was told that I had to pay an extra $140.00 early termination fee because when I changed addresses in August of 2015 I had received a receiver upgrade which put me on the hook for another two years. This had never been explained to me and I never would have agreed to it had I known. The "Office of the President" condescendingly explained to me that since they had my signature I was SOL. As with all of the rest of my totally unsatisfactory experiences with Dish there was no attempt at compromise, no sympathy, and no understanding. I've been around a long time and they are by far the worst company I've ever dealt with.

I agree with all of the reviews. How do they get by with this?? I cancelled my Dish tv in December, returned the equipment on the 28th, they received it on Jan 3. I received a statement with $96.54 due because they said I didn't return my stuff so I called Sunday the 22nd and was told they do have it, it was a human error and wasn't scanned in. I was transferred to billing and was promised that they would not take this out of my account and I would pay only $20.71 as my final billing. So today (24th) when I went to the bank and guess what it was taken out. I called and talked to a person called Mel. She told me that they wasn't received until the 22nd which is a lie. I told her I had my receipt from the post office. They have no clue what they are doing one lie after another. My money better be in my account by tomorrow.

I had bad experience with dish. I was contact with them price guarantee for two years. They increase the price. I was telling them to cancel my service. They said I will be fine for $150. They can change the price anytime they want but I cannot cancel the service before two years. That's **. I ask them to send the legal documents. I will take them to court if I can. Dish service is suck. I talk to office president her name is "Serena". She was arguing instead of helping. Very bad bad service from president. She should not be on this position.

Signed up on their anniversary Date, was supposed to be 2 yrs same price, never received it, and also changed after 1st yr, 100% increase. Sorry to say they are complete crooks, they also stuck a rookie tech to finish work in basement, and he tied cable so tight to Floor Joist downstairs, it gave me no room to pull of the wall. You should Get 10-20 inches so you can pull off to change inputs and such, so I pull of wall one day and it broke the HDMI cable they sold me, they gave numerous credits to fix issues, but still lied about rate. Spoke to many managers, said they would pull tape conversation and would call me back, think they ever did, complete Joke, Theeeee Biggest Liars I ever heard, true story.. Do not Get they treat all this way, I am paying cancellation fee just to get out of Jail with these CROOKS..

DISH SUCKS. After moving to a temporary location I placed my account on hold and was informed that it could stay on hold until I called and had the account reinstated. This was a lie. After 3 months Dish decided for me to reinstate the account and Dish decided not me to bill me for an account that was not being used. After noticing that they had reinstated my account for an amount more than I was paying originally I contacted them only to be told they (DISH) decided to reinstate my account and DISH decided to upgrade my package. This was a total rip off and DISH SHOULD BE ASHAMED OF THEMSELVES.

I purchased a wireless sound bar, Polk, from Dish when we moved into our home. It worked for 2 months and then stopped. I have fought with Dish for 4 months, and they refuse to replace the system. They continue to tell me to call the company to get it replaced, but they conveniently never answer the phone. Do not get tricked into buying this system. It is the worst purchase I have ever made!!!

Had an account for 2 years & closed account officially. Paid each penny, they have send me a box for sending back their DVR & they received DVR & now after couple of months I got a debt collection notice for $10.28 & when I called them to ask what was that for & they said it was for a box what they have send me to send back DVR. I have thrown that ** amount on them & now I want no one like no one to use Dish.

I've been with DISH NETWORK now for a little over 7 years and can't say enough good things about DISH. I have called their Phone Support for troubleshooting my reception many times, and various times like the middle of the night, and got nothing but excellent Support. DISH has always strived to help to troubleshoot my TV and most of the time got it back to where we received all our channels again without dispatching a Repair Agent to the house. Even if a Repair Agent was needed, we never had to wait more than 2 days for the Repair guy to arrive and fix whatever needed to be fixed. Their Customer Service is very friendly and tries to help any way they can to resolve the issue. I can only say good things about DISH NETWORK and I'm very pleased with their Service and Tech Support. Thank You Dish Network. I give you a big 5 Star.

Dish Network kept increasing my fees after 3 months and then when I tried to get rid of them after 2 years of contract and paying almost $125 per month on an average they started showing true color. Dish asked me to pay for return the box and also refused to remove dish antenna from my roof. Dish asked $150 to remove antenna but while they wanted my business it was free installation. Also because of their antenna if something happens to your roof they don't take responsibility. I am glad that I stop using the services. Now I save a lot more money.

I upgraded my equipment to the Hopper in August and was unaware that they forced a 24 month renewal at a higher $20 per month termination fee! I had just signed a new 24 month contract February 5th that reflected $10 termination fee! This is a complete scam to their customers! If I'm in a new contract why did they force me to sign another? For money! No one ever told me about the new agreement. I thought I was signing for the new equipment. The new contract was also never sent to my email address as the past 3 had been sent before. Buyer beware.

I was told by an account manager with Dish that I would incur a $200 disconnect fee for early termination. I have been a Dish customer for the last 30 Years except when we were unable to get Dish in our apartment (1 year) and when we lived in a home with too many trees to get a signal (1 1/2 years). The reason given was because it was less than two years since we had turned in an extra receiver we did not use. I find their reasoning outrageous because it seems that if they do anything out of the ordinary for you, the 2 year clock starts over.

Every single person that I encountered told me something different. Things that we did not sign up for, we were charged for and was automatically added onto our bill as hidden charges that were not disclosed upfront. Things that were said as 'free of charge' were charged on our bill. 'Free installation' was not free. We were charged for initial installation. Everybody had a different story. The customer service people on the phone were liars. We did not sign up for DVR service, yet we automatically get charged for it on our bill. We told them we didn't want it and to take it off our service and they said "it automatically comes with the receiver that they installed" and that "somebody would have to come out again and switch receivers"... which OF COURSE they would charge you AGAIN for somebody to come out and do that... to take off a service that you didn't ask for in the first place.

My (ex) husband and I signed up for Windstream several years ago in a previous address. The account was always in his name, however, I was listed as an authorized person to speak with on the account. When Windstream and Dish joined together, little did I know the problems that would occur. When I finally decided to cancel the services, I had the worst experience trying to simply cancel the services! Several angry phone calls between Windstream and Dish individually because apparently there is no such thing as 3-way calling so that I could speak to both companies at the same time about the same issue. I paid the last bill almost a year ago and was told everything was squared away and not to worry about the $71.44 bill I received a few months later. Chalk it up to a "billing" error.

It seems Dish Network is once again trying to screw up consumers once again by taking local channels away that we are paying. Will our rates go down because of this? No we are sure we'll still have to pay the same amount. Dish seems to always be raising pricing and we the consumers are paying more. We have had some nasty go arounds in the past with Dish and this will be the last straw. WE WILL BE SWITCHING TO ANOTHER PROVIDER.

I was very specific when I signed up for DISH 3 yrs ago that I wanted local channels for weather updates and local news. Even, last week I updated my package, now I find out from the local channel - NOT DISH - that we are losing our local CBS AND FOX NEWS CHANNELS. I am extremely upset about this and will be shopping for other networks to move to shortly. Stop playing these games w/ the consumer - make a deal - quit being greedy and move on...

We had our dvr replaced and the technician would not allow us to download our recordings onto a hard drive before he took the old receiver. We tried to track down the receiver but the Hub Center did not retrieve it even after multiple attempts on our part to get them to. Each time I called I was assured they were looking for the receiver and that they would call me. They failed on both these points - didn't look and never called. After several calls and 7 hours on the phone with them and several contradictory stories they told me they weren't going to do anything more for me. I asked for them to reimburse me the 9 years of dvr payments I had made since we had recordings from that far back. They offered me $120. I was insulted. They said that we didn't buy the recordings so they had no reason to offer anything to me.

DISH SUCKS. In my opinion they are liars and legal crooks. DO NOT get their service. They will screw you any way they can. If you want to cancel be prepared to get the Royal Shaft with no grease! Even the Office of The President of Dish are not honest! BEWARE!!!

Ever since I changed to the hopper 3 the service has been crap. Goes out all the time. Nothing but a black screen. I call in and they say it is because of the weather. I call **. I did not have these issues with the prior system even on the snowiest of days. I believe it is their new hopper. It's crap and they don't want to have to spend the money to replace them. So until someone steps in and sues them or slaps them with a big fine. I will be contacting an attorney to see if I can sue for breach of contract.

I have had dish for over two years, due to signing a two year contract, otherwise I would've cancelled service much sooner. Their customer service is terrible and they scam with refer a friend coupons. I was referred to them and never received my discount nor did the people who referred us. More than half of our channels didn't work and after several phone calls and countless time spent attempting to fix the situation, it only worsened. They wanted to charge me $95 to have someone come fix the problem which was we couldn't acquire signal. Now mind you we don't live in a rural area. After refusing and telling them they could just come get their equipment they agreed to send someone out at no cost.

I was a customer for 3 years on auto withdrawal. I canceled my service with Dish 2 days before they were to withdraw funds from my bank account since 2 employees said there would be no deduction as long as I canceled before the withdrawal date. 6 days after canceling my account with Dish, and not even on the usual auto withdrawal date, they withdrew funds from my account. I called to ask why they withdrew funds and was told I have a credit with Dish now. A credit does me no good since I canceled my service! I was told they would refund the money to my bank account in 7-10 business days. When the money wasn't there after that time I called back and they said 19 business days. This is not acceptable! I spoke to managers who could have cared less that they illegally withdrew funds without my permission. I am still waiting for my refund. There needs to be a class action lawsuit filed on this company!!!

I have had Dish network for since last April and the problem I've had with Dish network is the customer service department. They tell you one thing in one breath and then they turn around and do something opposite in the other breath. Usually send that cost you more money not to go into all the details of every problem I've had with Dish network since last April and it's only January. The latest problem is I got my Bill this morning and it was higher than it supposed to be. I have a two year contract with them. Called. It look like on my bill they charge me for a receiver I'm have to get for free. Then I turn around. Said no it's because I wasn't on auto pay and that's reason why they charge me and said just simply correcting it.

Like many other reviews I have read I originally signed up for what was supposed to be a 1 year contract and at that time I was looking for another place. I asked them if I moved to a place that didn't allow a Dish or for whatever reason dealt with another provider what would happen then and they assured me that as long as that was the case I could get out of my contact. Well that happened and of course they lied and I couldn't get out of the contract so my sister did me a big favor and used Dish and paid me the monthly payments. Then after the year they tell me I agreed to a 2 year contract and they raised the price $50/mo. When I complained about the whole situation and what I was told at the time I agreed to everything they said that they didn't manipulate me it was an outside source (which says Dish network when you call). They have the absolute worst customer service I have ever dealt with and I would never recommend them to anyone!

Dish has a habit of listing false programs on Chanel 393 prst Gun tv. They list shooting programs and you get infomercials. This is a total rip off. When I contact them they say they have no control of what's on the Chanel But they have no problem raising my bill.

DO NOT GO WITH DISH NETWORK!! I went with Dish due to the fact that I could record 6 cable channels at one time. This worked well for nearly a year, then my recorder wacked out and today I can only record two shows at a time while watching another. I contacted the support people and they kept telling me I had to upgrade my box to record more channels. Then they said I could record 6 channels at a time using PrimeTime Anytime, which means you can record your local channels ONLY. I tried to explain that when I was set up I was able to record 6 different channels at a time. They would not listen. My only option was to upgrade. This company is a ripoff, and I will never use them again. I would just dump it today but it will cost me over $200.00 for an early term fee. Either way they screwed me.

Contacted Dish TV about a $5.00 additional fee that I was protected against with my contract. Regardless of what the contract I had stated, they said it was wrong and they had undercharged me for something and I had to make up for it. Their mistake. Not mine. Spoke to 4 representatives. Have to say they were the most unpleasant reps I have ever talked to in my life. They would not even listen to me when I read the contract they sent and agreed to. It made no difference. They were going to get their 5 bucks no matter what; even if I cancelled. In all good conscience I cannot recommend Dish TV for any reason. Their programming is no better than any others. If you are thinking about going to them, be forewarned you are dealing with less than an reputable business.

Today I logged into my account to view my contract and was unable to find it anywhere. I called the customer service number to request my company and the guy said he would email it to me right now. I waited and still did not receive a copy of my contract so I called them again. I got a new person on the phone and explained to him that I requested a copy of my contract from the previous representative that I had not yet received yet. He told me, "that's the thing each customer is different because some can get it right away and other 24-48 hrs later". I told him that this should be something a customer could view right now on their profile but does not exists anywhere under my profile.

I had Dish service in Oregon. I discontinued my service in February of 2015 and returned their equipment. Today I got an alert from my credit agency that there was a $640.00 amount reported to collections from Dish. I called and they are claiming that they didn't receive their equipment back and are just now reporting it. I received nothing from them and I have been out of stat for 2 years. Leo, Badge ** admitted that there has been no activity on this account for 2 years but that they didn't show the equipment was returned. I was required to pay the $640.00 for a 5 year old modem and cable box which was definitely mailed to them and on top of that they caused my credit score to go down by 47 points. This is so wrong on so many levels. Even if it costs me money I will pursue with a legal suit. It is the principle!

We canceled our DISH service on 11/28/16 and they told me they would be sending me a final bill and boxes for our equipment. I received the boxes and sent back the equipment. I then received the final bill with a $400 ETF!!! What the Hell!!! So today, 1/6/17, they automatically pulled $400 from a card I had on file without my authorization. I now have $15 in my bank account until next Friday to put gas in my car for work and buy groceries for my 4 children... again What the Hell!!

We switched to Dish over a year ago to try because they guaranteed better server with a better price. It took 2 weeks for them to get it working correctly and then it went out. I called and cancelled because in the paper we signed it stated we had 30 days to see if we liked it and if not there would be no charge. I just looked at my credit report and it is on there for over $400 in collections. This is terrible. We had nothing but issues and never got to watch their TV. We have moved almost a year ago and have Directv and have never had a problem. Sickened that they are ruining my credit.

5 years ago a sales rep contacted me and talked to me for over 40 minutes trying to buy me an offer for a cheap price. Finally I got the deal. When the technician came to install it he showed me a screen with the signing place so I signed. I received my first bill with almost double the price. I contacted the same number and the whole number (did not exist)!!! I contacted the customer service and they told me the price is on the tablet with the technician (which he did not show me). I continued paying for almost 2 years. At this point I had to leave the country. I contacted them and DISCONNECTED the services and PAID the termination fee. I returned the device and left the country.

After acquiring Dish TV, I have had to call them 3 times because they keep trying to bill me for promotional items they advertise for free. After each phone call, they assure me it has be fixed. I am sure another phone call is in my future. Also with every call I ask to speak to a supervisor, but that never happens. I wholeheartedly DO NOT recommend this company.

So I have had Dish service for 3 years. I moved to Alabama and had my services transferred down with the move. I added a box to my bedroom. When I wanted to cancel my account with them because my bill was constantly different they told me I had early termination fees. Wasn't sure how that was possible since I had been with them for 3 years. They told me that by adding a box it automatically renewed my contract for two years and my total balance to turn off my services was about 800$. I told them I never signed a new contract with them. They said it was over the phone. I requested my contract be sent to me via email. They did so. My signature was indeed NOT on it. They had no choice but to refund the termination fee. They told me that contract was just for tv. So I requested a copy of the Internet one as well. And my signature was NOT on that one either.

When I originally contacted a Dish Network salesperson via telephone, I was told that I would have a 12 month contract with a 24 month price guarantee. The installer instead of simply following the wiring from previous DirecTV installation, ran an enormous amount of cable across an entire side of my brick home which looks like crap, but threw the DirecTV satellite dish in my backyard where it was left damaged until I cleaned it up, then using a small smartphone where it was impossible to read the contract they had me sign, only to find out I was locked into a 24 month contract and our service is terrible, the HD is terrible, every time a cloud passes over we lose the signal and if it actually rains it goes out for lengthy amount of time.

I just got off the phone with Dish and I'm rating this company 1 star because it's crazy the lady said I can't get internet in my area. It's like 12 people over here with Dish. I doubt all of them has no wifi & I know cause I checked. Got to do better. I recommend DirecTV or Time Warner cable honestly.

I have been a long term Dish customer. However, every time I moved or upgraded my equipment, it has been a nightmare dealing with customer service. The latest and final episode was when I upgraded to take advantage of the two year price guarantee/one year free Netflix promotional offer. I ordered a new HD DVR and 2 Joeys that allowed reception for two additional TVs. Dish agreed to provide the promotion under a new two year contract.

So I have had this for almost 7 years now. They really have very crappy customer service. They never try to help me with anything. They do help me somewhat but not what they should be helping me with. They're always adding things to my bills and not keeping my bill the same so it's constantly going up so I'm thinking about switching to DirecTV. I hear great things about them.

BEWARE! BEWARE OF DISH NETWORK SCAMS!!! Want to warn all my friends and family about Dish Network practices going on. We have not had Dish Network in over 3 years. Two days ago Dish Network somehow was able to get our checking account number and make charges to our account. Deena has been on the phone with them for a hour trying to get our money back. They are telling her they want our banking information so they can check to see what happened. They should have all our banking information since they made charges against our account. They can't even tell us what the charges are for. Everyone that has ever had Dish Network beware of their underhandedness. Dish Network are outright thieves.

I will never ever recommend DishTV to anyone. *DO NOT SIGN UP WITH DISH TV* The service that I just got was unacceptable. I had to cancel my service due to my moving out of the state and they could do nothing to help me with the remaining contract. I had to pay an early termination fee ($220 charged to my credit card) and being charge to send equipment back, have to wait 10 days though for them to send the boxes, if not back in 30 days from the time of cancellation a charge of $49 to possibly $349 if the equipment is not returned in that time frame. Please do not sign up with Dishtv. Respectfully, Not Pleased customer.

Long story short my hopper box needed to be replaced for a 3rd time due to hard drive failure. I wanted to upgrade to the hopper with a sling because I refuse to get the same box that has failed in the past basically got the runaround. The only way I could upgrade is with a two-year contract which I refuse to do because I have been a loyal Dish customer for 10 years now. The only thing they could all from me was to waive the 2-year contract fee and give me $5 off a month on Starz. So when I told them I wanted to cancel because that offer wasn't good enough they just cancelled it and didn't even care that I was a long-time customer. The customer service is horrible. I don't know if they have recently gone through the whole company and change things because this used to have excellent customer service and now it is just awful and I would not recommend it to anybody!!

Service for 8 years or more. Bill kept going up & Less channels for the money. Rural America so this was the ONLY thing available. Part-time Residence so service rarely used. Numerous times it was difficult to get customer service help!! Decide to shut OFF service. Get charged $18.41 for shipping equipment back when they provide the boxes! Couldn't believe they had NO local drop-off spot, but they NEVER mentioned that fee!!! NEVER use them AGAIN!!!

My mom got DISH Network service almost a year ago. She moved. Service was cut off. Because I paid one time bill with my card they waited 7 months later without my authorization took 260 out my account saying she had a verbal agreement for early termination that can take the money. No authorization from the account holder. No notice. Just take it. I'm pissed. She don't remember signing nothing contract. Beware and I can't get my money back.

This company is a joke, I should have remembered that my husband had a horrible experience with this company, consisting of endless time on the telephone addressing over charges, false and incorrect information provided by this company. This company locks individuals in with a 2 year contract, meaning that they can lie and do whatever they want and you can't leave. If you choose to disconnect service they charge you a $400.00 cancellation fee. I feel like I am being held hostage by my cable company, this is completely unbelievable.

After being with them 2 months my receiver went out, I called they told me it was an obsolete receiver and they would send me a new one. The new one came in the mail. I opened the box. It was the model received that went bad. I called asked them why they sent me another obsolete received, they said it wasn't obsolete. Someone told me wrong; 2 months later same thing - I called; they said it's obsolete received. Enough Changed to DirecTV; got 2 rooms for what Dish was charging for 1. Great service, nice people, great reception, 8 months and running.

I signed up w/ Frontier about a two month ago w/ a two year contract. In the process I have had nothing but problems after problem. At one point I didn't have no phone service for two weeks, then they charge me $365 twice, and etc. I called Frontier last week to have my service transfer due to I moved to a new location. Frontier had schedule me an appointment on 12/18/2016 to have my service installed at my new home. Dish Network showed up to install their service. When the gentleman arrived I asked him who sent him because I had an existing contract w/ Frontier. He stated Frontier sent him out. So he went ahead and installed all his equipment. After he installed his equipment he stated I need to sign a contract.

I had been with Dish for nearly 10 years. Recently we needed to do some changes to our account. I wanted to decrease the amount of channels that we had to save money. However, in order to do so I had to have an upgraded receiver because the current one I had would not allow the upgrade. I did so, not knowing that this new receiver would mean that I had to fulfill a new contract term.

In September, I referred a friend to Dish Network. She signed up immediately. Neither of us saw the discount that we were to receive in our Oct. or Nov. bills. She received her discount in her Dec. bill, but I did not. We both contacted Dish in Oct. and Nov. In Oct., I was told that I would see the discount on Nov. bill. In Nov., I did not see the discount and called again. This time I was told that they had to submit a form to corporate office. I gave them the referral number that I provided to my friend.

I have had my Dish network on vacation for some time. In October they emailed me a bill for 288.00. I call them about it and the person I spoke to said that they would correct it. The vacation hold had been taken off. This was why the high bill. They put us back on vacation hold. We got a bill today for 99.00. I called them again about the bill. They would not change their invoice to the cost of vacation hold. I have not used dish services for some time. So far they will not work with me. We have been a customer for 18 years but lately they have had poor customer service. We have cancelled our service with them because they don't care about keeping customers.

I received Dish bill which exceeded my previous. I contacted Dish to see when cycle end/begins. I was told 12/23. I cancelled 12/15 and am now being billed $26.00/3 days. Dish isn't responsible for incorrect information so they say. We have to pay and remove satellite dish and equipment cause it's obsolete. Wouldn't hire DISH if they were the last company on Earth!! By the way installed Service Electric and got phenomenal picture at phenomenal rate!!!

If Dish billed a hundred people for movies they didn't watch, and only 1 person noticed it. Would Dish make more money on their subscription service or on the fraudulently billed movies? Seven years as a loyal Dish customer. Eight months ago we upgraded our dish package. Every month since we were billed for movies we didn't order. WE DON'T ORDER MOVIES. And if we did, we wouldn't order Zootopia and Kung Fu Panda 3-4 times per month. We're professionals, in our fifties and we don't have grandchildren. Dish said their records show the orders came through our receiver. When we don't know how to order movies in the first place. So, we had Dish block on our receiver. It didn't help. We got billed for more movies and was told the same thing; "it's coming from your receiver".

DO NOT UNDER ANY CIRCUMSTANCES SIGN A CONTRACT WITH THESE PEOPLE. The contract is what they call "generic." It does not specify your payments, how long your payment will remain constant or when they will just decide to up your bill. After several calls and talking to no less than 7 people, the ONLY thing they will honor is charging me the $20 per month for my remaining "contract term" and 19.95 to return their equipment. VERY difficult to understand anyone who works there and very unconcerned that I'm not happy with them. They offer these wonderful 24 month programs and at the end of 12 months... BAM... My bill went up $50 a month. Uh, NO NO NO. They assured me they are turning me over to a collection agency. I assured them that I will go to court regardless of cost to stop their insane way of doing business. Horrible customer service!!!

I called their toll free number (located in CO) to inquire about potential service. After 15 minutes on the phone, I felt they were asking WAY too much information just to get pricing. So I decided I would not pursue service. They became very argumentative and would not let me off the phone, so I proceeded to hang up the phone. They then called my cell phone AND my husband's cell phone repeatedly over the next several minutes trying to convince us to use their services. I told them they were HARASSING US and I would be notifying authorities and blasting their horrible customer service all over the Internet.

Been with Dish for several years. Got a better offer from another network. When I called to cancel Dish the operator told me I was stupid for switching and said that they was going to rip me off. Very unprofessional. I told him I would never return to Dish because of his rudeness. So I pay my last bill, and I started receiving collections calls! I went to my bank, had my statement with my banker, all info faxed just as they ask!! 4 months and no resolution. Dish refuses to clear my account. 8 to 10 calls a day from their collection agency. My banker wants me to dispute it with the Credit Company's!

We have the 12 Gb a month plan for 2 years. Our power goes out every now and then and the modem shorted so we plugged it into a plug strip that stops that from happening and it still happened. Now we don't have internet and haven't had it for about a month now. They also charge you to get your modem fixed every time.

When I first signed up for Dish I was not informed that internet was needed to utilize their "On Demand" service. I ignored it for the first 4 months because I had a smart phone and could not afford internet at the time (I am disabled and my income is very restricted). When my cell phone contract became too expensive I tried to sign up for internet through Dish and was told I didn't qualify. To date I haven't received any information as to why I didn't qualify. I spent a couple of months trying to get some sort of information as to why this occurred with absolutely no luck.

So I order service with Dish. I order the flex pack with local add on and heartland. I paid what I was told to pay. After the tech guy left I noticed my package wasn't right so I called back to Dish and they wanted me to pay again. I told them I already paid the day before. The two ladies I spoke to one a supervisor got rude with me. Why should I pay for something I still don't have yet?

The first time I chose to disconnect from Dish was in 2005 - after three years of service upon returning the receiver, I never received the money back that I was to get. Many phone calls later, no money and I just gave up on it. Fast forward to 2016 in january resigned with a dish street salesperson. The recordings would lose soon or would skip sound quality.

I signed up with DISH December 2015 and right out of the gate the sales rep was telling me anything I wanted to hear in order to get me to sign up. First of all I'm a senior citizen with a fixed income and get money once a month so I was very specific of when I needed my payment due. And it was Dec. 2nd and I was told repeatedly that my bill was due the 29th and to my surprise that was a big fat LIE. My payment was due 13 days after my installation. At the installation they FAIL to tell you that there is a 25.00 charge, another 10.00 for something else and they tried to sell me a power strip for ANOTHER 25.00 and the installation guy gets upset when you don't buy the power strip which has a surge protector. I had a perfectly good one sitting right there so why should I buy one from them.

As I read some of the other complaints I've had the exact same experiences. Mine may not have been quite as bad. I feel bad for some of these people who have been caught up in and preyed upon by the schemes and negligent business practices utilized by this disgraceful company. I don't understand why they haven't been sued out of business. I don't understand how the agencies created to prevent this type of behavior have allowed this to continue. What are they? The Better Business Bureau, the SEC (not sure I know if that one is the correct acronym for a communications policing agency) and there may be others. I didn't really research before writing my complaint. I just wanted to do as much as possible to spread the word to other consumers to definitely NOT USE this company.

I was a Dish customer for 7 years. During the last year I had non-stop issues with losing the signal and the receiver box resetting itself multiple times. Sometimes it interrupted the program I was watching as much as 4 times. On several occasions I missed much of the program. I called Dish each time and was basically given the run around. After going thru the lengthy call tree, getting someone who did not understand English, being told crazy reasons for the interruption, they finally sent out a technician and were going to charge me $99 service call fee. I refused to pay & they agreed to waive the charge. I was told the tech would replace the receiver box. Turns out he did not have the right box for my TV but managed to hook up a box he had on the truck but I did not have any HD programming. I also had to ship the old box back to them.

We are currently in a battle because they are insisting on charging $400 to break our contract. This is after 7 phone calls, 3 chats, 5 tech visits, equipment replacement etc, etc., and still RedZone only works on 1 TV and if we try and record more than 1 program we get a black screen. I have just filed a complaint with their corporate and the FCC.