DISH Network Reviews

I live in a rural area, so my choices for television providers are very limited. I was with DISH for 10 years and in that 10 years, the television went out the minute the wind blew a little. If it rained hard, we had total signal loss. I started out with the cheapest package they offered, which amounted to mostly infomercial channels and a few decent channels. I then upgraded to their America's Top 120 package which had more of the channels we like, but still a lot of infomercial channels. We had upgraded to a DVR about 5 years ago. Since that time, the technology had much improved, however, when I called in, I was told I would have to pay a lot of money to upgrade my DVR. I was being charged what I felt was a lot of money for what I was getting, compared to what they lure their new customers in with. I have always felt like once they have you on the hook, they couldn't care less about keeping you happy.

I have a very bad experience with DISH Network. The representative that was helping me on the phone cannot solve the problem even though I kept explaining to them. They keep asking for more money and they upgraded my account without asking me. When the bill is coming I called them on what’s going on and why my bill is too high. And they said I upgraded my account. The people they sent to my house they brought their shoes inside my house without any plastic footing which was extremely disrespectful. They upgraded my account without asking me so I cancelled my account and they agreed. They also charged me for cancellation of 12 dollars. And they sent me a box to return equipment that I must pay shipping for the equipment. I do not recommend DISH Network at all. I would put 0 stars if I could. The last thing I would tell DISH is that I currently have a basic cable package.

Don't let the 1-star fool you - it should be negative 100! You have to put one star to leave a review. My husband and I switched to DISH from our other provider. We have had absolutely nothing but problems ever since we have been with them since December. We ordered internet through them a couple months ago and told them the issues we were having. They were 'oh so happy' to send people out to set up the internet and fix our problems... oh wait... they were suppose to be here between 8-12 and finally got here around 6 pm. They had no time to fix any of our satellite issues let alone show us how to use any of our new equipment.

Oct 1, 2015 I canceled my DISH service because I sold my house and new owner did not want DISH. I was told by a DISH rep that I would have to pay $49 to cancel. I paid it in Oct 2015. In Jan I received a bill from a debt collection agency. This began the nightmare with dealing with Dish that ruined my credit and made it impossible for me to buy a home. All their calls are recorded so they know the Dish rep told me I had to pay the $49 to cancel.

Called for the premier package, told my fiance didn't qualify after checking her credit. We checked her credit and it was 815. Considered by creditors as "EXCELLENT" but not Dish. They charged an activation fee of $75, in advance. Called back because I was told we could get a hard wired internet for $49 monthly. Called back next day and was told there was another activation fee of $50. But she didn't qualify. Later salesperson said it was because Dish did not have room on our local service, not that she didn't qualify. What LIARS! Cancelled whole order. Now they got and will not get anything from us ever.

I hate this company, it is pricey. All you do is watch commercials 5 min of real t.v. and then 15 to 20 min of commercials. They charge way too much money to have dish. And then if you buy the internet as well. You have fees and if you do not pay the router up front then you have to rent it which is too much. I recommend you buy the router up front.

Not impressed with my DISH Network service. Late June 2017 DISH Network did a mandatory system upgrade. Well let me tell you worst thing they could have done. Since that time I've lost my on demand service. First one joey stopped getting on demand. We have had tech out. He checked everything should be good. Wrong. Called week later ok old equipment. We updated to Hopper 3, two joeys, and into another two year contract! Tech leaves you should be all set by morning. Guess what we're not. No on demand access. Called helpline they have us try some solutions. No good so the guy says someone will call you in a week. If I told my customers we'll get back to you in a week I'd be out of business. I can't be only one with this issue. Thanks for downgrade in your service DISH.

In June 2017 I was approached by a salesperson offering bundle services with Dish Network. The internet they offered was with Frontier. I was promised speeds of 24 mbps. When Frontier was installed we reached a max speed of 5 mbps and most the time out was under 1 mbps. The only reason I signed on with Dish was because a bundle was offered that would save me money. But not only was the internet horrible, the price increased from the 39.99 a month I was offered to 69.99 per month.

The customer rep told me I would get 50 channels + local channels including the dvr and hopper all for 50.00 a month. Installed my service and asked to sign the contract on his cell phone and while signing he was talking the whole time. He only showed me the lines for me to sign. When I received my bill it was more than I had originally agreed on. The sales rep lied to me just to make a sale. This was very unfair to me as a senior citizen. I was told by the supervisor that she can't do anything about taking the $480.00 off because it was a valid contract. I told her if I received what I was told I would be getting I would have never left Dish Network. Sounds to me like this is a company in financial trouble and so they are trying to get every dime they can. With over 5,000 complaints looks like not a good company. Wish I had seen this before going with Dish. Can't copy the contract.

I ordered dish when I moved to my new town. I had a new box set up and about a few months later the signal went in the box. I called they told me I would have to pay $150 for a tech to come out and look at it or I needed to get insurance abc. It would be monthly and I would have to pay $25.00 for the next time a tech comes. Come to find out the box was faulty and I had to pay for him to come tell me that, then 2 weeks later he next box died completely. I called they told me I had to wait 24 hours for a signal to be sent. I waited! No signal! I called again, "Oh you will have to wait 5-7 business days for a new box because the box we sent will not receive a signal."

When I first received DISH they took money off my card and told me it will be refunded and it never was. Then I was enrolled in a package with promises twice and was overcharged. The representative do not have experience and tell lies to get money. Horrible company. I'm gonna leave DISH and if they put it on my credit I will dispute and call my lawyer. Wow this is sad. I was affected by Hurricane Harvey and told them that. They did not care.

I contacted DISH in July to cancel (being under no further contractual obligation) because after their system upgrade my Joey constantly powered off (80 times in 30 days). They convinced me to overhaul all equipment, sent a tech out, and to extend my contract. I said I would, but only if this resolved the problem. With a new hopper, Joey, all new wiring and connections, the Joey still continued to constantly down power, making the service worthless. Within the 60 day period, I called to cancel, and the "Senior Account Representative" refused to let me out of the contract because "there's no problem with your service."

My experience with DISH has been astoundingly terrible, with the internet connection constantly going down over the past month and having all customers within my residential area affected. I have had Comcast before DISH over the past 7 years, and even though they are known for having terrible customer service, at least they provide reliable internet service AND have a rapid response to internet issues that affect multiple residential people. DISH shows absolutely no initiative with providing a rapid response, and I am extremely disappointed in the internet service they provide.

Signed up with Dish June 3. Nothing but problems since we changed from Comcast to Dish. Trying to save 50.00. So far I have paid more out of pocket. Promised a 100.00 gift card but still have not received as of yesterday's mail. Told 10 weeks before mailing plus 7 working days??? Waiting for a Tech? Received a call delay - delay - delay. They messed up out HD port and said it was our TV even though it was working fine until the Tech set up the Dish. Now to play DVD have to redo all the wiring behind the TV???

I signed up for a package deal, TV and internet. After 18 months, the internet was a joke, going out 3 times a day. 4 visits from their techies, and was told the wires in the street were old, and could not provide enough speed to keep the service running. I canceled the package since I signed up for both, and they try to tell me that I owe a cancellation fee, even though they breached the contract. I filed a consumer fraud complaint with the Attorney General.

I had DISH tv and even referred a friend. Within the first month I had to have a tech come and replace burned out equipment. Within the first 3 months I had called customer service 28 times in 3 months. My bill was wrong every month (over charged each time) from what I was told it would be. I continued to call and speak to C.S. & each time the conversations were recorded. I asked them to review what I was told my bill would be on several occasions but that never happened. I also asked them to review each of the 28 times I called with faulty equipment, bad service, over charges and overall horrible experience.

We have a Tailgater & DISH receiver we use in our RV, pay as you go. Headed out for a 6000 mile road trip and called DISH while in Colorado to turn on service. They had no record of my account and kept using someone else's account as mine. After 3 hours on the phone, being transferred numerous times, and updating our system; I still couldn't get my stations. They even had an engineer from Tailgater to call me, blaming their component. Made it to Albuquerque and tried again. Once again, numerous times on hold or being transferred without getting my service up and running properly.

Dish continually loses signal. The satellite has gone out at least 20 times in the month August 2017. I called Dish Network and they wanted to send a technician out for the cost of 95 dollars. I told them no, this isn't the first time this has happened. I plan to have it disconnected because just today August 31, 2017 it has gone out 5 times.

The dish installer didn't install correctly. I have never gotten local channels. I have called many times and no one will fix it unless I pay either 98.00 or 9.00 a month for service contract. Why should I have to pay just because the installer didn't do his job correctly? Very dissatisfied. Will not renew my contract.

I signed up for TV and internet service so I signed up for both services. My TV service was connected just fine. The gentleman asked me to sign the paper to show he had come out. I signed then I asked him about my internet service. He said he didn't do that and I had to call Dish and I called and was told that they didn't have service in my area! So here I am a year and 2 months and still no internet. I'm on a fixed income and can't afford to pay another carrier. Dish had a package that I could afford now. I'm told that I can go with HughesNet which is extra I can't afford. I called dish today and asked how much would it be to buy out-of the contract. They said it would be 480.00. What are my options?

I recently activated service with the company, within two weeks 1st call: I called as the service went out due to clouds, not even rain. 2nd: call was for the joey(s) disconnecting from the hopper and reconnecting to whatever it wanted. 3rd call: call was for the joey(s) disconnecting from the hopper and reconnecting to whatever it wanted, and delay in channel switching or bringing up the menu. 4th call: I called as the service went out due to clouds, not even rain. Then we called as we wanted to cancel the premium movie channels before we were charged for them.

This company is awful. They promised me that I was taken off of Auto-Billing, as I had an emergency financial matter come up and I couldn't pay on my usual date. Please also keep in mind that I have not missed one payment in 2 Years. They have all been on time. All I asked the representative was to postpone it by 5 days. He (outsourced by the way) said, "No problem at all." He said "I will take you off of Auto-Billing for now and give you 5 more days to pay your bill." Guess what?? This did not happen. This PIRATE Company TOOK the MONEY ANYHOW! I simply wanted to wait 5 more days. If I could give this company a -100 Star Rating I would! They tell you what you want to hear! I am filing a formal complaint with my attorney general of Washington State. No wonder KCPQ banned them for close to a full year.

I agreed to change to Dish with Spectrum for internet and phone but only if I could keep my phone number I have had for 55 years. It was $100 less per month. Dish installed, Spectrum installed 5 days later and told me they would have to change my phone number. I said no so in order for my phone number to be the same I had to cancel Dish, and Spectrum and have Directv re-install their dish and ATT came out to re-do the internet and phone. I called to cancel Spectrum, they said "Ok please drop our equipment off." Dish said "We are charging you $450.00 cancellation plus a month of service." I had service for 8 days. They will not tell me where to send their equipment until I pay 450.

Called to cancel my Dish TV service as I no longer use it. Come to find out that a repair that was done last year caused my account to start over again. At that time I had dish for three years with many issues with the DVR portion randomly recording and taking up space. Called to have that fixed and was told that a technician would have to come out to perform a repair. So the random recordings stopped, but so did everything else. Again was told that a technician would have to come out to perform repair. He put in a new box and again he stated at that time the account would not start over due to the mistake on dish's end.

Dish TV placed items that were not mine. I live in MN and someone in CA used my name (identity theft). Dish refused to give me any information and told me prove it is not mine. The Fraud dept. Charles could of called apartment build to find out who leased the apartment to prove it was not my bill. Charles customs service skill are poor at best had to ask 5 times for employee #. If Dish TV would of did proper credit check this would of not happened to me. I've live in MN my entire life and same job 20 years one may ask them self why a resident of MN (homeowner) need cable in CA. POOR CUSTOMER service. I will never have Dish TV. WTH expect someone to pay 1250 because DISH did a rotten credit check or have a 15 decrease in credit rating. I SUGGEST EVERYBODY BEWARE OF BAD CUSTOMER SERVICE!!!

Dish provides the best satellite TV experience to date. Over the years I have had many other providers and almost 4 years ago I stumbled upon Dish Network. Despite many calls to DirecTV about TV programming, billing issues, equipment malfunctions, and the inability to upgrade my boxes, nothing ever came of it. I always seemed to be left with the same old equipment and terrible programming options based at an incredibly unfair price. I literally only had two DVRs and I could only record two shows at a time on each DVR, the DVR could only be accessed from the DVR it was recorded on, and I had to pay $15 per box.

I got Dish network in February. Since then I have had not one week where my service has gone out or my programming was interrupted. I've spent nights and weekends on the phone accepting their promises to help me. CSRs make promises, and outright lie. They have left me hanging. All I want is service that works. Dish has done nothing but treated me as if my issues are meaningless. I would tell anyone, no matter what they advertise, they likely are lying. It's like living in Trump-land. They think if they say it, it's true. But really, they care little about really satisfying their customers and about the people they claim to service.

I reviewed my monthly credit card statement and found two fraudulent charges for 26 Jul 2017 - one time charges for $100 and for $50 to DISH NETWORK-ONETIME800-333-3474CO. There was also a third fraudulent charge for AUTOPAY/DISH NTWK800-333-3474CO for $187.54. I tried calling Dish Network on the number listed, but the automatic answering service kept asking for an account number, which I did not have as I have never ordered Dish Network and never will given their horrible customer service. I then called my credit card company and reported the fraudulent charges. They had to lock my credit card and will have to send me a new one.

I disconnected my DISH service after 11 YEARS of loyal service because the internet service was so terrible. I bargained with them for one year to improve the internet which in turn they offered to "drop my rate" by $10 a month. When I finally cancelled my service I got a bill for the comped service! The same say I got an email saying I had not returned all the equipment, which I had and was charged $99! But when I called them out on it they miraculously "found" the equipment and dropped the charge.

I received an email from GoDish offering some decent promotions. I am moving Sept. 1st, and have been debating on going with a different TV provider. I called to see what they could give me for a price, and then proceeded to setting up an order to have the payment taken out of my bank account and the installation done on Sept. 1st. The rep I spoke to "pushed the wrong button" and had the payment taken out of my bank account right then. He said we could leave it as is and continue with the installation on Sept 1st, or cancel the order and the payment and redo a new order. I chose to cancel the order and payment, and start a new order, as I had payments set up to come out of my bank account in the next few days, so the money I had in the account had to be there.

About three months ago I called DISH to tell them to turn my $120+ per month service off... The Customer Service took my request, then transferred me to someone else, who told me they could cut my service in half, still give me the channels I wanted, for only $58 per month... I told him I did NOT know if I could afford that. Next month I call them back to turn off my service again, telling them I just don't have the money... Again a transfer to another representative and he tells me he can't turn it off until NEXT Saturday, and for me to call back next Saturday.

They promise me a "special" rate for a minimal package without an expiration, and then I pay the agreed amount for a month before they raise it right back to where it was. They claim there is no record of my conversation and then they want to tack an extra month on when I try to close my account. I will NEVER use DISH again, it is the sat TV from hell.

Wanted to move the TV to a different wall & needed 20 additional feet. I called up & did chat, to find out how to get 20 more feet of (RG6) coaxial cable since we wanted to move the TV to another wall. They seriously wanted me to PAY $55 for a service call (& by the way add 2 yrs to my contract). I asked if they could just mail it to me. No can do. They are such rip off artists!! I bought 25 feet for $6 & free shipping online!

After cancelling DISH after 6 years I found the return of equipment very difficult. For one, every piece of junk mail received from DISH has my correct mailing address. However, after giving them the correct address upon cancellation, I received an e-mail that indicated they sent the return boxes to a different address. So I called and spoke with a rep who made the correction and boxes were to be sent out. Ten days later after receiving junk mail from DISH I realized I still hadn't received the return equipment boxes so I made another phone call. Once again a rep indicated that the return address was incorrect so a correction was made.

Dish Network has the worst customer service ever! I had an installation done and the service technician damaged 2 walls in my home by drilling over 20 holes in my walls without my permission. I called customer service advised such and they sent out a crew to examine and they were to follow up to have my walls repaired. After 2 weeks nobody ever called, I called advising and cancelled my service this was 3 weeks in. They advised me of termination fee when they damaged my property and never followed up. It's been over 30 days and still not resolved. Today they charged my card $480 plus my I had to pay a contractor out of my pocket $405 to repair what they done to my walls (covering holes on 2 walls and repainting my walls) I still haven't gotten this resolved. They only transfer you around, nobody listens. I contacted my attorney. Do not use them. Worst Customer Service EVER!!!

After having a horrible experience with Mediacom, I called to have Dish installed in my new home. The tech called to make sure it was ok with us if he arrive early, we told him "sure"! When he arrived he introduced himself and proceeded to boot covers over his shoes. He then asked me a few questions in the house and then went outside with me to see where I would like the dish, based on where the satellites are in the sky. He told me how he would run and hide the cable and even asked if we had any HOA restrictions on where the dish could/not go.

I am an extremely dissatisfied customer of dish which is why I am switching to DirecTV as DirecTV actually has customer service. You push a button on your dish remote control and nothing happens, usually several attempts to change a channel are required before the channel will change, the entire set up and actual workings of dish is pathetic. I would never recommend dish to anyone. Better to go without tv service than to go with dish. Simply the lowest functioning service/company I've ever had to deal with in my life and I live in a seniors community so I've dealt with a number of companies and services in my lifetime. I could go on for at least 20 or more paragraphs of incidents I've experienced with dish (all bad) but I don't want to spend one more second of my life even thinking about this sorry excuse of a TV service company. Simply put, dish sucks the big one and they can kiss my off **.

We had problems from the beginning - when the wind would blow or if it would rain a little our DISH would go out. The final straw was when we finally got tired of them and found DirecTV had better prices - they informed me I had signed a 24 month contract. They never told me about that in the initial sales pitch or when the technicians were out here to put in the equipment. Make sure, if you are still silly enough to go with them, get everything in writing!!

So, I just got DISH with the new hopper, 1st of all it's very difficult to navigate. DirecTV can be navigated with maybe a 5th grader level, with DISH you may want to have graduated high school, and/or be kind of tech savvy, a week into it and my wife still can't really watch tv alone. They claim you can record 6 shows at once, however, you can't choose which boxes record what, so, for instance, I'm recording 2 shows now, but the DVR decided to record both on the living room box, so if I wanna watch live tv I have to go in another room, never had this issue with DirecTV until I reached the max 5 recordings.

I have been a Dish customer for several years. I have had a Hopper receiver since my service was first installed. My service has been working ok for the time that that I have had it. Recently June 2017 Dish did an online software upgrade. I saw messages on my TV screen telling me about the forthcoming upgrade. I was not given an option to not accept the upgrade. Ever since the upgrade was completed I have had problems. The problems that I am experiencing are; I am not able to get the TV shows or programs to fill my screen There are now TV Programs that are being recorded that I have not requested or selected and I am not able to remove them the recording schedule. I have contacted Dish customer service numerous time and have requested to speak with a manager. I have been connected to a "a Manager" several times.

Great job, DISH. You force an upgrade without having tested the functionality. Both of our Joeys stopped working with the upgrade that occurred in July, 2017. Third phone call to DISH today and I finally have a complete reset on the system but we'll see if it lasts. Agent readily admitted that "most DISH customers" are having the same problem. The Hopper updated but unless the Joeys were on standby at that time (few would be), then the upgrade messed up the system. I asked for a 2 week credit for service since we have been unable to successfully use the TV. Was told "no" but they would give me free services... Which I would have to call in and cancel in 3 months. That's just a play for more $$ since most people won't call in. So, so, so sick of companies that only care about profits - screw customers.

I called to cancel service due to the fact that we were moving out of the state and of course was sent to someone who didn't want to cancel service but wanted to offer putting it on hold. After I told her I didn't even know if we could get service through Dish in our new area and not even having a new address yet she still talked me into it! My mistake completely! Apparently after the 9 month hold time they automatically just restart your service no matter if you’re using it or not! Never once did anyone contact me by mail, phone, email nothing to inquire about their equipment or anything.

First of all, I want to say that Dish Network is the first TV service plan I have ever gotten that costs exactly what I was told it would cost by the customer service representative I spoke with. I found the installer to be prompt, professional, knowledgeable and courteous. Our install was not typical but the problems were dealt with perfectly. The service is great but I do find it difficult to find channels and certain programs because of the exceptionally long TV line up channel. Overall, highly recommend.

After canceling my service I received a 170.00 early termination bill. Have had the service for many years until the bills began to go up 3 months in a row. I did not know what the code was just the last 4 of the social which they LOST. They refused to give me access to do anything without a code. Even though I canceled the account they kept sending a bill.

First, the service they provide looks much better on paper than it does in reality. Once everything gets added in, you're not getting any kind of deal. Admittedly, I was used to our previous cable provider. Their On-Demand had more programming and was much more user friendly. To rent an On-Demand movie, you have to click on the movie you want and get a code, then call or text Dish and provide the code to watch the movie which also costs more than my previous cable provider. The entire process is more cumbersome. Then to top it off, you lose signal if it rains very hard.

I haven't had service since last night 7.22.17 and they tell me they can't get a technician out to my house until 7.30.17. So I have to wait 8 days for someone to fix my service. Very unacceptable. DISH lacks customer service skills. They should be training and providing better knowledge/problem solving to their people. 8 days to fix an issue! Maybe instead of all the money they use for advertising. False advertising that is, they need to invest in new customer service skills for their employees. When I asked to speak to a supervisor, well let's just say that never happens. Ugh. Very frustrating and bad business on their part! Worst mistake was ever getting DISH!

I called Dish today for maybe the 50th time in the last 2 yrs bc my husband and I decided since it's raining all weekend "let's binge watch Game of Thrones." Well we watched 2 with no problems. On episode 3 it started buffering so we reset our router then we reset our receiver but again it stopped about 28 mins in and started buffering so I called Dish. What does dish say? The usual "it's not us it's HBO." So he tries to offer me Epix which we just did away with 3 weeks ago when I called last about issues.

I had their service for 12 years with international channels. When I discontinued they charged $24.00 for return shipping boxes. Also compelled me to climb up the ladder to retrieve some parts of the dish to return. No, they would not send any technician after the divorce. They asked me to pay the $24.00 and within a month sent this to a collection company who are now threatening to report to credit report agencies. In 12 years I paid almost $10,000.00 but they could not waive this $24.00.

We have been a customer of Dish for over 20 years. 2016 we upgraded to the Joey from the old box. The joey was a headache, TV constantly going out. January 2017, we were supposedly getting replacement for the Joey to a better box Hopper 3. The TV constantly goes off in the middle of watching a program. Things, pop up Error, Broadband Connection Loss, Looking up Hopper. Dish Network TV has gotten so hard to watch. Technicians have come out, chatted with Tech Support on line, and called tech support numerous of times and the problem has not been resolved.

I signed up with DISH through Frontier. I was promised a certain price and I didn't get it. Both companies kept blaming each other, which was a complete headache. I even called a few times to complain about my TV service. I cancelled both companies because it was a headache going back and forth between the two and I was told I could cancel without any issues. I cancelled with Frontier without any issues, but now I'm being told by DISH that I have a cancellation fee. I wasn't even a customer for two months. I only paid ONE bill. The Dish is still on the side of my house as well after I asked for it to be removed. The miscommunication is unacceptable because I heard different things from different representative each and every time, and I've contacted Dish about 4-5 times and they won't even let me see my contract.

I have had DISH TV for seven and a half months. At least once a day, sometimes more my receivers reset themselves. I have jumped through their hoops to no avail. Techs have been here 3 times. The last one made the problem worse. They have wanted to charge me for the tech to come to my house. So far they have not charged me. I have to argue that I pay for service and they are not furnishing the service. I have resigned myself to the fact that I will have to buy the supplies and fix it myself. I have tried to tell them what is wrong and then they do everything else.

I haven't had a remote since July 1 2017. When I downloaded the new system old remote wouldn't work. Hard to get someone... hang up. And now they are saying the antenna. Gave them a bank card. Said it was invalid. Good card....wouldn't take my bank number. For 10.49... wouldn't let me put on my account. When it rains lose my signal... No DISH! Until the rain passed. Receiver doesn't let me record 3 channels like they say. The service isn't no good. You got to call for everything but when you do be prepare to stay on phone for a while. Wish I could get cable here where I live.

These services are not good at all, the agents are not helpful, they stay on the phone to collect money and lie to ur face... They are all about money. I have called in for 5 months straight on my bill and they keep saying the changes have been made, but the same thing keeps happening over and over, I wouldn't recommend these services for a 90 year old woman because they definitely don't keep their word. These services are a waste of time and they don't care about their customers.

I'm in a 2 year contract and once my contract is up I will change providers. TV loses signal EVERY TIME it rains!!! I now understand why they insist on a 2 year contract because they would not have any customers otherwise. So whenever it rains or storms I have no access to watch the weather.

I transferred my service from one address to another after I was told that to cancel would cost $240. They sent out an installer who was at my house for 6 hours to install one outlet. After 5+ hours he said that he could not put it on the interior wall where AT&T had my modem for internet. I had tickets to a play and could not wait on him any longer. He told me he would have to put it on the exterior wall where there was an existing coaxial wire which he could have attached to and pulled through the wall. Instead he drilled two new holes through my soffit, which I had just had repainted after my tenants moved out and drilled a hole through my brick exterior and drilled a hole through my recently repainted sheetrock. Before he left, he dropped and punt kicked my VCR across the room. This was back in February.

The customer service person did some checking and said she would credit me an additional to equal $25. I said "that is still not $75" and asked to talk to the supervisor.

I have been a DISH customer for ten or more years. I decided to cancel the service yesterday, which I did, and then I mentioned the fact that a line is hanging a foot off the ground and that the line is supported by a stick located beyond my property. I was told to call a local number, a retailer, Windstream (575) 397-0912, and they could fix it. At the same time, DISH indicated that it was now my responsibility since I had canceled the service. I asked if I could subscribe again and then have it fixed. DISH indicated that I would still have to pay for DISH's own line, which starts at a pole beyond my property. The problem originates from the pole (not on my property) which brings in utilities. The line from the pole sags enough that someone, presumably a DISH employee since it is at least 15 feet up in the air, decided to fix it with a stick. I called Windstream, as DISH had instructed, and they said that they would have nothing to do with DISH cables.

EVERYTIME it rains I have no service!! First I was told it was because of storms, now I've been told that "cloud cover" will affect my service. Save yourself the grief and stay at a cable company. Yes, they use satellite dishes also but their dishes are hundreds of times larger and not affected by weather. DO NOT GET DISH NETWORK TV if it EVER rains in your area!!

It seems to be DISH TV conducts bait & switch or breach of contract. We signed up 3/31/17 combined with Windstream Internet our package included 3 months FREE premium channels to be $131.98 + taxes for the first 3 months, $141.98 for the remaining 9 months of the first year, then $160.97 + taxes for the 2nd year. Our bills for the first 3 months totaled $502.54 - much more than quoted. We called to cancel our FREE premium channels on 6/19/17. Our statement generated after 7/3/17 and included $45 of premium channel charges plus taxes. I spoke to representatives all 4 months and received Rep ID#'s along with a line of excuses and lies.

I signed up for service as a year and half goes by my service begin to go out. I called DISH Network service dept. Explained to them that on five of my TV, only two were working. I ask if they come out and get them working since I'm paying for them. They told me it would cost me a $100.00 to come out and fix the problem. I said no I'm paying for service that's not work. It doesn't make sense for DISH to charge my account for service that's not working. So now I stopped payment. Told them to come pick up your equipment. And if they ask me to box it up and send it back I will ask them to send me a $100.00 to do the same favor I ask them to do. Two can play this game. Worse service ever.

If you enjoy unplugging your hopper every night purchased Dish Network. If you enjoy looking at a small screen on your large-screen TV purchased Dish Network. If you enjoy poor customer service purchased Dish Network. If you enjoy all the above then you'll Love Dish Network. AT&T Is expensive, Comcast has poor customer service. However Dish has all of the above and more. I would not recommend Dish to my worst enemy. I am so sorry that I left AT&T.

I am writing this review due to the inconvenience and lack of customer service DISH has provided. They sent boxes to wrong address for return equipment, my parents were out of town at a different home and had told them to send to the other address. So I got to deal with it, I picked them up and put the return labels (on empty boxes, remember they sent to wrong home address) and then proceeded to call for UPS pickup, after being reassured no cost. UPS notified me there would be a $15 pickup charge, I would have to take boxes to nearest facility!!! Yeah, thanks DISH, I will never be one of your customers!!! I hope my parents drop you too!

I was a DirecTV customer and loved it, plus everyone I know, who has DirecTV ALSO say that THEY do NOT have the problems that Dish Network has. Then some Dish Network "upsell salesman" came to my door, asked me what TV Service I had. I told him DirecTV Satellite, and he proceeded to "badmouth" DirecTV up and down, and finally "convinced" me to "Go Dish Satellite" for all of its "fabulous features" over DirecTV. So I went Dish, on a 2-year contract. WHAT a STUPID MISTAKE on my part - I have absolutely HATED Dish from day one.

I will never return to DirecTV again. After I joined them not knowing they are told they cannot display any dishes in any housing complexes, run by the housing authority without property owner's confirmation. I learned this after Dish actually placed a dish behind my apartment complex. It was stated to me by the landlord it had to be down by Friday, I believe that was on a Tuesday. Dish was placed up on prior Saturday morning. I made 3 calls, each one they called stating they would be coming to remove the dish but they were no show. Come 1 wk later on a Thursday, again they stated, giving a confirmation call that they were coming once more. Still no show.

This is the sorriest excuse for TV programming on the planet. They totally suck and the Hopper is a joke. When you are trying to watch a program and you have backed it up to the beginning of a show, the hopper will automatically change the station even after it asks if it is ok to switch. Then you cannot go back and watch it from the beginning. When I called to have the hopper taken off they want to charge me $100 or so to take it off. So then I deal with it for awhile. Then they decide to change the programming functionality and it is so complicated that I called to complain. Before I could tell them when to disconnect it, the guy had already pulled the plug on me. What a jerk. I am retired CWA. Worst customer service ever and I was really tired of paying for service that goes out every time it rains!!!

We received a flyer with a promotional price if we would sign up with Dish. We called the number on the flyer and said specifically to the agent that we would sign up only if this promotional price including the internet price advertised is available to us. (They claim they record calls so they should have proof of this conversation, but I doubt they have the honesty to admit this). When asked, the salesperson claimed the advertised promotion was available to us so we scheduled an installer to come.

If you have Dish Network, DO NOT, get the latest upgrade. If you have movies you recorded during free preview days, you will no longer be able to watch them without subscribing to the channel. I spoke with dish and they basically said too bad, so sad. I hated dish before, but I really hate them now. Time for a new service.

This has been nothing but a BIG PAIN since we signed up in March. When the tech came out, he said he couldn't place the satellite on the fence because the old one was still there. He put in ON THE GROUND in front of my apartment! There are lots of mean kids at my complex that will mess with everything and destroy stuff all the time and I knew sooner (rather than later) they would break it.

I called DISH and complained that I was not getting reception on the weekends at all, and would lose signal during the weekdays. The receptionist and I talked about it and getting a Tech out to look at it. However when I first called Dish and went through the phone answering barrage of pushing several key buttons to get a live person, I got a commercial to upgrade to the Hopper for FREE. So when I got thru to the receptionist I decided to upgrade for free. The TECH came out on 13 MAY 2017 to install the hopper. While installing he found outside bad connections everywhere all the way up to the dish. The connection inside was fine. He also informed that DISH, back when I joined them some 8 or 9 years ago were using sub-contractors to install, and are now finding a lot of sub-quality work everywhere.

Long and short I ordered Dish for one month. I had to have 5 or 6 calls of 20 minutes plus and 3 different visits to my home. The service never worked right. So I wanted to cancel after one month cause it sucked. So they want me to pay for 2 years over $750 for a crappy months service. Hell no!! If they can make it work in a month I should not have to wait for them to work out the bugs! So now they're taking me to collections and I am going to take them to small claims court to fight it!

I signed up in Feb 2017. I paid the first month by check, then never received a bill until June. They cut off service May 6th and charged $440 for the cancellation. I had contacted them in April at the local store about never receiving a bill and the fact the service NEVER works when it rains so half the time I never had any service. I was told they couldn't help me as they only did installation at the Malvern office. Today DISH illegally took the funds from my bank account.

Was promised the moon and received nothing. I ordered Dish and was promised the hopper 3 based on my credit score. When the tech came he was going to install the hopper 2. Was told I needed to pay the $53 or no hopper 3 that was disappointing. Prior to that the tech wanted to put the dish directly on the point of the house. Trust me, it would hawking looked crazy. I was told it needed to be 10 feet any from electric, which is difficult in a residential area.

Dish cost continued to increase in a short period of time. Couldn't get bundle with tv, internet, and phone. Took money from my bank account without my authorization. Requires customers to disassemble outside dish to return parts. Could be difficult for many people forcing additional cost to customer.

DISH Network is a joke. They were very rude to my parents. Told them they would have a grace period so if they didn't like the service they could cancel within three days. Well it's on day 3 and they don't like it. DISH guy left DISH on flower pot. Didn't even run cable underground nor showed them how to run the box. Now they say to cancel it'll be 500 bucks. DISH is a ** joke. I'd love to spit on each one of their face for how they hassled my parents. Worst service ever.

Whatever you do, did not sign up with Dish Network. They are a big rip off. The company has changed tremendously. I was with them two years ago and loved the service but this time it's been a nightmare. They placed 13 fraudulent charges on my account of cartoons for the exact same movie. There's no kids here to watch cartoons. I tried to explain this to them but they refused to take it off my account. So I cancelled my subscription. Later they remove the charges so I decided to sign back up but they refused to give me the package that I had prior even though they admitted that it wasn't my fault the charges was on my account.

06/20/2017. We received this packet from Dish (or from its advertising cronies), specifically addressed to us, touting our good standing and offering us a special renewal deal. In my opinion, it is the epitome of false advertising and scamming. Because of the wording in the introduction and because of the way these brochures are configured, we thought we qualified, and we called Dish to respond. The first time we called, we were put on hold several times, then cut off the line. Ed became agitated and asked me to call on my day off work and respond to the offer. I did so but was told that on the day my husband called, they did, in fact, set him up for the special offer of $79.99. I told them he also wanted to ask about the Hopper special deal for $10/month but was cut off the line before having had the chance.

The last week of April, 2017, my wife fell from scaffolding and broke her back and hip. I teach 100 miles away and this put an extreme burden on our time and finances as my wife was hospitalized and immobile for a month. We were trying to survive financially, so we decided to give up DISH and go without television just to afford bills. I was driving back and forth and working both places when the box for DISH return arrived. I did not have time to return equipment until June of 2017.

I thought I was a happy DISH customer, until I needed service. I've been paying $8.99/month for "dish protect" which I understood meant that if I needed repairs they would be done and I wouldn't have to pay anything. I've been without service for 5 days now. I had called last Friday to have a technician come to repair my service and was told the only appt available is this Friday. The more I thought about it the madder I got. I called back on Saturday and was told (after threatening to take my business elsewhere) that they had one appt for this morning. So I took it! No one showed up!!! When I called to find out why and demand someone come immediately I was informed that someone had given me "incorrect" information and there is no technician in my area until Friday. I know that he was lying to me! I immediately contacted Comcast and hopefully I can be connected BEFORE Friday!!!

I ordered Dish Network service while at the San Diego County Fair. The technician came today to install, and stated that he could not install the internet since I "don't have the right kind of roof". There were no alternatives for internet service and so I cancelled the whole thing. I called the customer service number to get a refund for the 64.98 charge they billed me, and they stated they could not find the charge. I asked to speak to someone higher up about the issue and the rep hung up on me. I called again, explained that I wanted to speak to a supervisor, and was hung up on a second time. I went online to customer service and the idiot I got said she was “sorry” and said nothing else. I had to call my bank to dispute the charge. Do not trust Dish Network, they are a bunch of idiots, and the customer service must be based in the Philippines.

Horrible company. Watch your credit, watch your bill, I couldn't wait to be done with this company. When my wife sent the equipment back she accidentally packaged up our DVD player, so I called Dish to have it sent back and they said, "Too bad for you, we will not send it back." Please beware. Do not go through all the headaches, use a different company.

I rented a movie last night. And a screen then said if you record this movie you cannot view any other sessions. But if not recorded I can view the movie until 10\25\17. I didn't record the movie. And it's not available under my rentals. False advertisements. I talked to two employees one on chat Jaycee. And another on the phone. They both said oh well there is nothing they can do. Don't order and movies... You cannot record them or have them saved for later viewing. As stated. The movie was get out on channel 516.

Not sure where to start, but my wife and I just build a brand new home. Dish came out to install. Long story short, the installer took 10 HOURS to install. The house was already wired, so all he needed to do was run a wire from the actual dish to a box in the basement. During that time, he hit a water line and partially flooded our basement. On top of all of that, when he went to get parts (not sure why you would show up for an installation without parts) he missed the turnaround and drove right through the grass. It appears he may have gotten stuck, so gave it a little more gas to get out. This left an 8 ft long 6-8 inch deep rut in our brand new, 1 inch high hydroseeded grass. In the meantime we were without water for 2 days until a plumber could fix the pipe. The installation company spoke with us immediately and gave me the info to have the plumber and landscaper send the bill directly to them.

Tech support rude, giggles, says sat not working because clouds in the sky. That is a everyday occurrence, no rain, complete and partial loss of 40 channels including Showtime channel. Bad satellite 62.

Worst customer service I have ever received!! When I was dissatisfied with the lady on the phone who took my call I asked to speak to her supervisor. She refused to put me through saying I can take care of whatever you need. I said, "I would like to speak to your supervisor please" about 6 more times. She then hung up on me. When I called back and spoke to someone else took my call. They, again, refused to let me speak to a supervisor. My internet service provided by them is through Century Link and is horrible. They told me it was the fastest speed they have. I told them I can't even stream with it. I have been in a 2 year contract with them for over a year and just agreed to pay over $200 just to break my contract.

Signing up, they will drop your credit score if you change your mind after picking packages, holding leverage over you. You don't get it you lose credit score. They don't tell you that when signing up. A minus 10 would be better.

So for two months my Dish service has been crap. They send a guy out here who totally dorks it up. The next guy they send is a hard worker. Really nice but after he left it quit working. And I'm just asking for two months credit for the service I've not had. They've wasted my time, give me extension numbers that go to unset up voicemails. Obviously they like to play games, so after they install about $1000 worth of equipment send a service tech out here three times and give me $150 credit. I'm going to play some games with them. I'm canceling my service and using their boxes for target practice. This is gonna cost them over $2000 for $150 credit.

Ebill has gone from $50.00 to $123.00 for no reason except co is hungry. We have been with Dish for several years. We have had a problem, for a long time now. Have been 10 techs out to solve the problem. Still no help. One of the Supervisors suggest to my wife to find someone else to do business with. But also they don't mind taking money for support.

I have been with Dish for barely a year... they have messed up my bill on several occasions. Service is always out... bill goes up and up. DISH NETWORK SO FULL OF COMPLETE **... SORRIEST SATELLITE/CABLE COMPANY I KNOW. I HATE DEALING WITH THIS COMPANY. Too many complaints as well. They need to be shut down completely... Very rude customer service.

On June 9, 2017, I called Dish to cancel my account. I have no contract or obligation to continue paying this account. During my calls, things got weird, unpleasant, unhealthy and unacceptable. My call was handled by two representatives indicating I had renewed my contract with Dish for 2 years on May 2, 2017 because I "agreed" to a price lock. I agreed to nothing of that sort. I've always thought my bill was too high and I've contemplated cancelling this account every single month because I have no contract! The only activity I made to my account on May 2nd was a payment towards my bill. Submitting my payment committed me to 2 additional years? I don't get it!

ALL BEWARE!!! Information that is given to you by the customer service representatives is not provided in full details. I just got my bill from a new Hopper Installation and my bill is $260 and that was a free installation. I now have $22 per month just to have equipment in my home and that doesn't begin to discuss the service game they played. I have been a 10 plus year customer and feel so taken by this company. :-) Will plan to look at other options after I serve my 2 yr time of my new agreement. So sad that I feel I now have a crappy service and a large bill to gravel about every month. There should be some type of correct by the FCC on how these communication services are taking American $$.

I was a DISH subscriber for over 10 years. At first DISH was great but as time went on, my bill increased but the equipment was never updated. I didn't receive any price promotions. By the time I left DISH, their equipment was so outdated they wouldn't take it back. I wouldn't recommend DISH and I will never again be one of their customers.

I just finished a 2 year contract with Dish and was so happy when it was over and I could tell them to shove it. After multiple billing issues, surprise charges, and poor customer service I cancelled. When trying to cancel they drag it out over the phone and offer you so many discounts to continue ripping you off. This company will surely be out of business soon with poor business practices and the increase in Internet TV. I have switched to PlayStation Vue for my cable TV and could not be happier. Plans form $29.00 per month with absolutely no fees. I personally get everything I need from that plan including ESPN. No I do not work for this company, I'm just happy to see someone doing it right.

My parents have Dish TV. They are, unfortunately, in a rather remote area where cable lines aren't installed. They rely on satellite services for TV. They had to switch to Dish from DirecTV because they weren't able to receive their signal due to tree growth. They are elderly and live on a limited social security income. With mounting health cost, their bill doesn't get behind. It happens. It's life. Recently, going on a week now, their service was stopped for nonpayment. They paid on Monday of this week and told service would be back on after 24hrs. Ridiculous, but whatever. After 24 hrs, still no service. After multiple phone calls to Dish who transferred the call to Frontier (it's a bundled package with this company) who in returned passed the buck back to Dish.

We like Dish for our personal uses. We record most series and additionally use Amazon Prime and Netflix which is directly accessed from the Dish Remote. LOVE not dealing with multiple remote controls for Netflix.

I have been a Dish customer twice, probably totaling 10-15 years. During that time my bill has crept up and up, and their service has gone down and down. I often can't get local stations, as promised. Today was just another frustration. It's a sunny, slightly breezy day here in Charlotte, yet I have not been able to watch even one show, across all Dish channels, without frequent "Complete Signal Loss" message, followed, of course, by the "Partial Loss of Signal." Over & over & over again! This has been going on for a long time.

I have been a Dish (cable) subscriber for over 10 years. In December 2016 I subscribed to their internet. BIG MISTAKE!! The service is bad. Kept getting dropped and the internet would stop working. When THEIR installer came to install the internet dish he put it in the center of the front of my house on the second story roof beam. While he was up there he dropped his drill (the kind with a base to stand it up) off the roof and it hit my tiles as it was falling off the roof. I picked the drill up from where it fell and gave it back to him. When he was done with the installation, the internet didn't work. Someone came back a week later to troubleshoot why it wasn't working and got it to work.

Literally, the worst service and WORST customer service of any company I've dealt with - and that says A LOT. Every bill has a new charge, every call gets you a different answer, and ultimately - it's extortion if you get fed up and ask to discontinue service, because it's so BAD...NOPE! It's pay up or into collections with you. Just don't do it. I don't care what they offer - they're lying! Don't care how much you want TV - it's NOT WORTH IT!!! Read the other reviews and the amount of complaints. I wish I had.

DISH Network in rural America has become essentially a monopoly. DISH claims that 50g is the limit for rural users yet they market their "bundle" package with TV/Internet combination but fail to warn you that 50g is wholly insufficient to support viewing, recording and Internet service. Currently, my Wife uses a computer for Facebook and I use another computer for publishing articles and research. Halfway through the billing cycle, almost to the day, we're mysteriously out of gigs. Now, I'm required to wait for off-peak hours in order to do any research or work on my computer and after a number of calls to DISH to solve the problem, they could care less. I was told that AT&T possibly served my rural area contingent upon a land-line which I do not have. DISH also advised that if I disconnected the DISH Internet service, I probably would not have the opportunity to reestablish it again. How am I using 50g of Internet service in 15-days?

Dish Network was alright at first. But after my first month my bill had grown more that they disclosed. I called and had it fixed. All was well for about 2 months. Then again my bill grew again. I didn't have PPV or/and pay channels, no extras. Just the middle package with the new year lock-in price. This bill was a lot more that the first mistake. So I called and it was fixed. The very next month my bill was tripled from what it should have been. When I called they said they could not fix my bill, I had to pay it and that I had tricked them twice before. You asked for manager there wasn't one available. Three days later I received another bill for 789$ and they canceled my service. I paid the bill in hopes it would be found and fixed but sadly they still say I owe them. I paid all my bills and returned their equally payment and I still owe 700$ to DISH.

I have been a DISH network customer for years. Recently I upgraded my internet and the internet runs slower than ever. I complained to the FCC and they did nothing about it. DISH has turned my cable off in the middle of the month saying I owe money when I paid my bill. This company is a JOKE and so is the FCC!

The problems with DISH keep piling up. Let's start with a big one. Every time there is a heavy rain in the area, you lose signal. This is the big problem with satellite TV. Rain attenuates the signal. DISH needs to use a bigger dish or better receiver. Instead, the DISH answer to this problem is to avoid answering any complaints about loss of service. They don't REALLY care - they know there is nothing they are willing to do about it. Which brings us to problem number two. For many months, several prime channels were off the air because they failed to negotiate a deal with the providers. Channels disappear all the time with DISH because they don't negotiate deals with the providers. Their on-air notices make it sound like the customers are at fault.

My apartment complex rent includes an upgraded Dish package, but does not include DVR capability. I understood that I would have to be personally billed for the additional service. In order to get DVR I was required to pay a $200 fee, having gone through bankruptcy 5 years ago. Not a deposit -- a non-refundable fee for the privilege of paying them an extra $15 per month for my DVR! This is really wrong! A deposit, I could understand, but a $200 fee? Of course Customer Service service just reminded me I had obviously agreed to it. But it's only on reflection I've realized how unfair it is. My apartment covers the basic service. I'm hardly a risk!

We had Dish since 2012 and we decided to cancel in 2016 due to poor Internet service. WE made our payment in Jan. and was told since we canceled we would receive a $73.00 refund to our card that was used from direct payment to them the whole time we had them. In June, we called to see why we haven't received it and was told that it was sent to a credit card that wasn't our??? We spoke to 3 customer service people then to a supervisor that told us we needed to collect from the card that they sent the refund to. Now is that crazy or what? They sent it to the wrong card holder and we have to collect. You are kidding me.

Have called into schedule appointments and appointments were made and confirmed and have lost 1.5 days of work waiting on the technician, and the excuse from customer service is they called the number we have on file. Asked what number they called and we have never had the number that the customer service person read out.

Dish is the worst company ever. Call to repair my receiver, they replace it but without my knowledge, renew my contract day for 2 years again. They dont want to fix. Now I have to wait 2 years more, so I have to continue to pay. Plus I'm not using this service anymore for a year already. Still want my money. No way I can get out of this company if I paid them 500.00dl, because of the new date. They do not want to help the customer at all. Please stay away of this contract. There are plenty of company that they dont deal with contract today and have a better customer service. I will be leaving to work out USA and still have to paid them for no service at all. Stay away. You never know what 2 years brings plus check all the bad review they have already.

I started with Dish TV June 17 2015. On June 19th I decided to add internet. I was told it would be through HughesNet. When I got my first bill they had prorated my internet bill so that my service dates ran through the 16th of the month for BOTH my Dish TV and my internet. After just a few months several of the channels in my package were discontinued. When I called to complain I was told that they had the right to discontinue stations or replace stations at their discretion. Apparently it's in the very small writing in the terms and conditions. Basically it says Dish can do whatever it wants and there's NOTHING you can do about it. Arbitration is the only remedy. Arbitration is pretty much someone else telling you that Dish can do whatever it wants and there's NOTHING you can do about it. Arbitration ends up costing YOU. Well I had decided that although Dish doesn't feel the need to honor their commitments I did.

My cable TV service was started with a Dish antenna on the roof of the three story senior building I had just moved into. The company kept promising for three weeks that they would install the phone and internet. I had to buy a cell phone after the first week. I spent a lot of time sitting in the lobby waiting for the internet and phone. They kept telling me there was a problem freeing that up because of a problem with the previous tenant who had died three months previous. After being without service for three weeks, a manager suggest I call Century Link in Denver, Colorado. They told me the previous tenant's bill wasn't paid. And they would not release the line until it was paid or they were sent a death certificate.

DISH keeps raising our price like all the rest of them. Years ago we left Cable and went to Direct. Same thing, kept raising the price so we left Direct and went to DISH. Cable has a special so husband is going to talk to them. What is with these companies? Do they think we have a money tree in our back yard?

I have been a DISH customer for over 20 years and until recently I have been very satisfied with DISH. First off they canceled stations without any notice. I call their customer service and am told they sent out an email but I have no record of it nor do they. Then my receiver goes out and after almost two hours on the phone with a supposed technician I am told it can't be fixed from their end. I am told I will be contacted shortly to schedule a technician to come to my home. No one contacts me. I call again the next day and am told it will be at least a week till a technician can come to my home so I make an appointment. I am given a 3 hour window when the technician is supposed to show up. The technician calls about 10 minutes prior to the end of the 3 hour window and says he won't be at my home for at least another 2 hours. He finally arrives and can't fix the problem.

My experience with DISH has been mostly positive, although when we started our service about a year ago we were promised a $100 Visa card for starting our service. Never received it, even after making several calls.

I have had Dish Network since Oct 2016 and have nothing but problems with the signal. Called on May 14 to complain about signal problems and the person at Dish had me unplugging and plugging equipment in but with no results. Was told they would send a technician out but would have to pay for the visit. I set up the appointment but cancelled because I figured since I was leasing the equipment I shouldn't have to pay for it. Last night May 23, 2017 came home from work and no TV again. Called to terminate my service and pay the early termination fee. Figured it was worth it since I didn't have TV a lot of time. Also was promised a gift card when signing up and never got that either.

When initially speaking with the Dish representative, I stated that I wanted the Military History channel. I also said I was currently able to record six shows at once, to which he replied that with them I could record up to eight shows at once. After installation and signing a two year contract I found out that I do not get that channel and they do not offer it. I also found out I could only record up to three shows at once. Every time I spoke with someone, I was told something different. I wanted to just cancel service, but to do so, I would incur a substantial early termination fee.

Sales quoted me a package and a price. I did not receive that package and when I called to complain they said I would have to pay considerably more money. I told them I would go back to DirecTV. Within a few days I reconnected with DirecTV who gave me the channels I requested for the lower price and service from Dish. I disconnected Dish. Now Dish wants me to pay $500 for disconnecting service. I will not pay this because I did not receive service as promised and Dish customer service was rude and refused to help me. I was threatened when I called to disconnect.

On May 19th 2017 we have the Dish installed. It seems that I was given or should I say lied to. I wanted the dish that would allowed us to record. We are a new CUSTOMER. Paying the extra $10.00 a month was what we agreed to. The wrong box was install. NOW you want us to pay extra for the correct box. This is a sham. It's not our fault. It is yours. I want the correct box with NO EXTRA fees. I am retired and money is tight but do you care? I GUESS NOT. I doubt that you will take this seriously. Oh well, WE JUST may have to take action. Maybe call the TV STATIONS here to let every on know you stink. Maybe it will be newsworthy maybe not.

Installation seemed to be okay but shortly after installer left we noticed our internet was down. Dish should not have touched the internet service. I noticed that we could connect to our wireless modem but did not have internet connection. I called the internet provider and they ruled out what they could on their end. I told the internet provider that Dish had just changed my TV service and had made changes to the box on the side of my home to accommodate their service. I walked out to the box and saw that they had cut the original cable that was in the box and inserted a new one from the dish.

About 7 yrs ago in 2010 Dish Network required me to purchase the receiver before they could hook me up, so I paid over $200 to purchase the receiver. Fast forward to January 2015 and I called them to get a technician to hook up the second TV I paid for because I had moved across state and I could only get one of the TV's. At that time the lady on phone told me they would be switching my box out as they no longer service those. It was not broke, it worked fine. I only had issue with wiring in the house.

Dish processed an auto payment for over double the amount I usually pay. The first representative told me he would cancel the payment and I had until the 30th to pay it, but the next day it was taken out of my account. The next day, 3 representatives and 1 manager told me they can't credit my account because that's what I owe. I'm upset because I can't afford this double high payment now and Dish certainly didn't help me. They even disconnected one of my calls?!

I just joined Dish Network and we purchased their Flex Pack. The installation was fast and we had it installed the next day. Their online advertisement says you can select one free pack so we chose our local stations and the News Pack. The ad is a scam and we are paying for both of them. I've tried to straighten out this with Dish but they claim I'm being charged correctly. I signed up for E-AutoPay and they gave me a price of $34.99 but the discount disappears on the bill and we are back to $39.99 again.

When I called them, it was because we say you have upgraded your service. You owe us for 16 months service. Their equipment doesn't work and they replace and it is my fault, is not acceptable. Then if you ever add a room they think they can sign you up for another 24 months of a contract. It will be a cold day... before I pay them a dime beyond the service I had enjoyed. The service before this was what was promised for my area, if a bit expensive. But trying to use boilerplate officious language to extend contracts, has made them someone I will consider criminals for all of time.

I call Dish on Jan 20th, 2017 to stop services on Jan 29th. They did not stop services but collected payment from TDS up through Feb. Now TDS wants me to pay for services I did not receive because Dish sent them a bill and they paid them. I told them to send me a itemized bill from Jan 12th to Jan to the 29th. That is all I am paying. Let them take it to court. I will argue about not paying when I did not have their services. Tired of being ripped off by companies.

After 18 months of service without using max data, suddenly data exceeded monthly limit. I called many, many times to explain that their equipment must be faulty but was told a modem cannot cause high usage. After a month of issues, they finally sent a tech who found a poorly installed dish that was moving in the wind. The data usage reduced, but WiFi was still poor quality. The tech said he would return in a day or two, but he never returned. Within just a couple days, the data usage went up again. This time it would use over 2 Gigs in only 10 minutes. After long discussions with several techs one finally agreed that the modem had failed and shipped a new modem via UPS even after I told them UPS does not deliver to my address. I requested a service tech bring a new modem, but was denied.

We've been DISH customers for maybe a dozen years. Until recent years, they were a great outfit to deal with. However, in April of 2016, we had trouble with our service and they sent a technician who told us the trouble was with our old "box". They had, he told us, a new model that would make us happy, and did we want one? We said sure, and he installed it. We signed his service ticket and he left.

When we moved to our house the installation man broke the coaxial cable in my TV that connects the cable to the TV. He did not bother to inform me so I didn't know it was broke. I never watch that TV. We were busy moving in. So it had been 4 months so I made the complaint. The people from custom communications came to access the claim. They even said yes he did break it. But I kept trying to call to find out about my claim. They never called me. I had to call them. They denied my claim. The one person who is supposed to make the final decision was very rude. I was in tears when I got off the phone. I told him that TV had not been turned on because the installation guy never programmed my TV to work with the way he installed it.

I referred my son to Dish Network & was suppose to get a referral discount. When he called to have it hooked up I made a 1 time payment as a house warming gift & they were told NOT to charge my card except the 1 time then to remove it from his account. Instead I'm sitting here & I get a message saying that my card had been charged an auto pay of $67.92. This again was after they'd been told to delete the card after the 1 time charge. When I called the "24/7" hotline # (6 minutes after my card was charged) I got an after hours message saying they were closed but when I called back as a new customer it went through.

My wife and I moved last Fall (2016), and were prepared to continue with DirecTV. My wife called Dish just to compare. We were promised a total of $600 in Amazon gift cards for signing up with Dish and switching from DirecTV. This was at the very end of Oct 2016. We signed up with Dish Network and had our service started 11/7/16. Last night, 5/10/17, I called to ask about our gift cards, again. My wife has called on two previous occasions and we have had no resolution. After 45 minutes on the phone with Angie I was sent to an "account specialist", Ed, who was rude and simply gave me the phone number of a "sales partner" that Dish uses who might be able to help. We signed up/switched to Dish Network, in part, because of the offered incentives. This is classic "bait and switch" salesmanship. We have been lied to and now continue to receive a frustrating run around.

I switched to Dish five years ago after having had Time Warner and DirecTV in my homes, both of whom added programming, hidden charges, increased rates, were deceptive, and actually drew money out of my account without my authorization (it's in the contract). I signed up with Dish, got a great rate for the first year and since then it's been one thing right after another. I've tried to call to report problems, I connected with someone out of the states who couldn't even understand what I was trying to explain and subsequently sent me a new remote?!? Obviously, not the fix I needed.

Lacking customer service doesn't even begin to explain Dish Network's Customers Service. It doesn't exist, they have employees that call themselves customer Service reps but know nothing about customer Service. They are all reading the same information that's available on the website. Anything beyond that they are useless. They will even tell you a dish product will not work even though dish sells it for what you are wanting to do. What happened to the customer is always right? The company as a whole does nothing to strive to make sure the customer is satisfied.

I have been a loyal customer to Dish network for 18 years. After months of reruns, 50, 60, 70, movies I decided that I could do better with WiFi. I called in told them I wanted to cancel my service and they argue with me! After telling them 4 times to "cancel it", I get the free month offer. My reply was "Do what you want but I'm not paying you any more money." I get a bill for 92 dollars. I call and ask why. The answer... "You accepted the free month so that means you want to keep this service." I was cancelled for nonpayment and now they turned it in to collections!! DO NOT GET DISH NETWORK. ALL THEY WANT IS EVERY PENNY THEY CAN STEAL FROM YOU... I have paid, every month for 18 years, and they are doing this to me. Their answer... "It's a valid charge so we can't remove it."

I have been a Dish customer for many years and continue to find the service and reception to be exceedingly poor. Whenever we try to receive anything during any bad weather we lose it, unfortunately at all times like March Madness, Super Bowl, playoffs etc. The only reason I keep it is because it is transportable from one area to another and we live in three different States during the year.

This is the 2nd time since I've been on DISH that they had some "issue" and the entire DVR library got wiped out. They don't do anything about it either. They know there is an issue and promise to fix it but I have ZERO confidence they will or even can restore all of my recorded shows! I had entire series on my DVR. I had almost 90% capacity on my DVR so you can imagine how many shows and movies got completely wiped clean. Once cable is installed in our rural area I will QUICKLY go to cable. My friends down the street have it and say the internet is WAY faster than DISH is. They should be done installing on our street soon - can't happen soon enough. Will NEVER get DISH ever again. Only recommend IF you don't want to keep shows.

MY service was installed on April 1st. I had an automatic bill withdrawn on my account on April 16th, for $86.45 and again on May 2nd another $86.45 on my account. I have paid twice in a 33 day period. I think this is a breach of my account and demand a refund and want this system out of my house! I have gotten nowhere with a customer rep, she told me that payment is established at the beginning of the month, so that would be before it was installed???

In September of '16 their salesmen came to our house and offered for us to change from Frontier TV to theirs, bundling with Frontier for the other companies internet. Because we had no contract with Frontier, I specifically asked several times if we would have a contract with them. The salesman said no, because we had none with Frontier, that would be honored. The first two months into this, we were charged with both Dish and Frontier for TV. After approximately 15-20 hours on the phone with both companies (each was stating it was the other companies problem), they finally figured out how to bundle. However, neither would give us back the overcharges.

I called customer service to disconnect my service temporarily to get caught up on other bills. The rep said it would be better to go on a temporary hold for 6 months, I agreed. Two months later they sent a box for the equipment. I called in to ask why and they said I was terminated for non-payment. I said "That's fine, but do not charge my card on the account for disconnect fees". The rep assured me they would not. I told him to send a bill to me and I would pay it. He assured me again they would not charge my card.

I have had good dealings with Dish until today. I am on a fixed income and told the girl (Samantha) that I could only afford $70.00 a month. She said I could get my same package for $74.99 if I agreed to a two year contract. I agreed and after I had signed the contract she informed me that my bill would be $87.00 per month. I feel like she tricked me and lied to me as I told her in no uncertain terms that I couldn't afford more than $70.00/month. I have been with Dish for a long time, but now I hate them and will tell everyone what a dirty trick they pulled on me. Shame on you Samantha!

My service for Dish was disconnected more than 2 months ago. They continually racked up charges that I had to pay. My paper bill and what I had to pay were never the same amount. So when they disconnected it, I decided to get rid of cable. I spoke to Mark on 2/27/17 to get a final bill and he at first tried to charge me over 500.00 dollars because I was terminating my service instead of reinstating it. He was charging me for receiver boxes that I was returning to Dish. After much discussion he finally agreed that I owed $263.57. I immediately verified that this was the final billing and he told me yes, that this amount would completely pay off the account. They sent me boxes, I sent all receivers back.

I signed up for Dish Network's TV and Internet service. I use this at a cottage and we are not there for more than about ten days per month. The Internet runs out of allotted gigabytes in a few days and we are only using a couple of computers and our cell phones when we are there. Even when we purchased additional gigabytes, we ran out of five additional gigabytes in less than a day and we turned off the computers when we were not using them. We called Dish to run diagnostics to find out if anything was wrong why we were draining the gigs so fast and just running the diagnostics used up almost a gigabyte. When this happens the internet slows to the point of stop working; everything freezes up. So I was paying roughly $200 monthly for tv and Internet that I was using only a few days a month and the Internet was not working.

I wish I would have read these reviews before signing up for their so called package deal. First, DISH Network cannot answer any questions about my "bundle", because they subcontract to another company. Second, I was supposed to get a bundle of internet & cable, also subcontracted through Verizon. But when I contacted Verizon they didn't know what I was talking about because according to them they don't even do bundles with Dish. And on top of it all, I never received my $100 gift card, I'm getting overcharged for both my cable & internet $164 for 75mbps (lol that's crazy), plus the satellite cable sucks. Every time it rains, snows, is cloudy, or even a slight breeze it goes out.

I've been a Dish customer for almost 4 yrs. Used to rave about their service up until the beginning of this year I've had nothing much issues with my equipment and Customer Service when I call in. However I agree with many of the complaints about (CSR) Customer Service Reps themselves. What most folks don't understand is that these schmucks are reading off a prompt for almost everything they say! What they can and can not do falls between very tight lines. So some of the complaints here are absolutely absurd. Such as ones about missing local channels, that has very little to do with Dish or any cable provider for that matter, and more to do with the network that owns the channel in question.

Two years ago my husband signed us up for Dish TV at our cabin, so he could watch football during the season. We bought the "box", and we were paying on a month-to-month plan, since we don't use the cabin for several months out of the year. Last year Dish told us that they needed to replace our box, since their technology was being upgraded, and our "old" one (one year old!) would no longer receive the signal. "Fine", we said, and they did it. Cut to a few weeks later and we get a unexpected bill. So... (1st phone call) I call Dish and ask what's up. They tell me that since we're not using it (it's winter and we're not there) the new box needs to be paid for ($99) or returned. Evidently we were leasing the new box up to this point, and didn't realize it. I tell them that I will discuss it w/ my husband and call them back in a few days.

I signed up with Dish for a two year contract. This also includes one free year of Netflix. Well the streaming does not work on any of my 4 hopper boxes. When I made my monthly call to Dish about all issues on a recorded line I was told Netflix had free year had expired! I never used the Netflix. I really don't understand how a company like Dish can still be in business when BBB has more than enough complaints! Really!!!

I am 74 and I have never written a bad review of a co. Dish wins Mickey Mouse Company of the year!!! Cancelled service end of March and was told that there would be a $20 early cancellation charge, since I already paid for the last month's programming (contract required) it seemed ridiculous to wait, so termination was set for end of April. Termination successful, no charge, yahoo. Today 4 days later bill for $21+ from Dish. Called, thought it was re: cancellation charge but no it was a charge for the boxes to ship their equipment back to them. I was dumbfounded, no-one had mentioned this to me. So I called and it was explained with, "It's disclosed in the contract." When I complained, Supervisor said, "I hear you but it's in the contract." Be careful with Dish. You probably get more tv channels on fire stick tv.

Been a Dish network customer for 10 yrs plus, and have seen a steadily rising bill, channels cut, and extensive cost for sports channels as well! They also add on charge for equipment protection that never has a stopping point. I think after 10 yrs I have paid for more than enough equipment plus someone else's! Not to mention dish network customers also now pay a extra charge for local channels. My opinion they are highway robbery, I have been tolerant enough, I'm moving to WiFi and getting a firestick, never looking back. They only care about how much more money they can squeeze out of their customers, it's sad.

I have been unable to get CBS for almost a month now. I'm tired of excuses about not reaching agreement over increases of the cost when I got a notice that my bill was going up five dollars before they started so if I do not get CBS in the next few days I will be switching company. They keep trying to blame the other person but I pay Dish not the other people so they should pay them what they want since they charge so much for service to us. All my shows comes on channel 4. Dish said you can go other places to watch like online etc. But that does not work either.

We moved to DISH from DirecTV because for some reason I thought nobody could be worse than DirecTV. However DISH has been so successful at showing just how a business can really suck and still stay in business. It's truly amazing. Go anywhere but DISH, unless you want to pull your hair out with total incompetence.

Didn't help at all. Runaround... lies... exorbitant price increases. Installers do whatever they want. Will not listen to where you want equipment... where they want equipment even though you had equipment before in same place. Smart A$$. 20 channels of copper clad skillet infomercial at one time.

Ok so this maybe a strange circumstance but that's my point. I sign up for DISH with the idea I will be in this rental house for a few yrs. Turns out I get really unlucky and have to have back surgery/lose my job and I have to move. I contact Dish and try to put it on hold. I finally recover but I have to travel for work and Dish keeps sending me bills. I have them put it on hold and they start it up again without asking. This has been going on now for 2 yrs, I finally get a steady job and have a Dish Tech out to my house... He says I have to expose and no chance of getting service. Dish keeps sending me these bills and now they messing with my credit. Every time I get a hold of them I get an Indian or someone not American. My contract goes on forever because it doesn't count when it's on hold!

From the start this company did not provide the services that it promised. They deliberately installed an extra box when it could have and should have installed a cheaper box called a Jimmy that would have provided cable to a bedroom in my home. They said they could provide internet service and they could not and did not. Then their so called On Demand was frequently not working causing great inconvenience to me as a consumer. When I called them on multiple occasions they attempted to pacify me by lying and stating they would correct the problem and NEVER did.

Never will refer or ever get DISH again. I have spoke to their office of the president and they are very unprofessional and rude! They claim they credit my bill the 80$ that was in dispute but with the first claim she sent me a packet with the explanation and the bills in with nothing shows a $80.17 credit. I have called many times and still have got nowhere with dish. They completely steal your money and will never trust this company ever and for further people trying to get dish DON'T DO IT! I’m writing reviews on many sites about them. Please they are not accredited with the BBB. They have so many complaints against them and are NOT A TRUSTED COMPANY! They also STEAL AND LIE! BEWARE.

Have had Dish Network in our motorhome for over 6 years. Had a problem with the actual dome on unit and had made several calls to technical support for answers... Then had several boxes replaced in the unit and now all the sudden got a call from customer service and so called a supervisor that said account suspended and will no longer let you be a customer of dish. Really. I asked why. He said I made too many technical support calls and would not let us continue as a dish customer... They suck. I can only tell you the supervisor was one of the rudest customer service supervisors I have ever spoke to in my life... We own a business and if one of our employees spoke to someone like that they would no longer have a job... Buyer beware. If you use the service for any reason they will cancel you.

I regret signing a 2-year contract with Dish. My TV keeps losing satellite signals. This last time it couldn't be resolved by phone. I have been without my TV for a couple of days now. I'm told it will cost me $95 to have a technician come out to see why it's not working. Why should I have to pay additional money for them to come check their own equipment. I'm already paying for service I'm not getting. I'm now considering just paying all that cancellation fee just to be done with them. Either way I am being swindled out of money.

I have been with DISH Network, roughly seven years. I was a DirecTV customer for twelve years. Until they started charging more, and taking channels away in their packages. Now, DISH Network is doing the same thing. I recently went to their flex pack, and was told that it would not go up, or there would be no loss of channels. Now, they have taken the Reelz network off this package (without notice), and not offered anything to replace it. Customer service very rude!

DISH has turned over a fraud account to collections that was dealt with two years ago. Two years later I get a collection call. I called DISH and have to jump through all kinds of hoops to resolve. This is going to take a long time to resolve. I have had fraud with DirecTV, in the past, for twice as much money and they resolved. Why is this happening again after two years of being resolved and sent to collections. They must be desperate for revenue! I had been thinking of going back to DISH after canceling about 6 months ago. But after this HORRIBLE experience, have rethought and decided against.

My complaint about Dish Network is like all of the others, so I won't need to go into a long detail. They added another wrinkle to not helping us correct the problem we were having. We did cancel our account today because we just had to give up. Just remember to not trust anyone who works for Dish because the customer service person we tried talking to told us that they are an equal opportunity employer and they are not responsible for what their employees tell you. We got stuck with a $380 early termination fee because we were not informed that if we got another DVR they would extend our contract for 2 more years. ENOUGH SAID.

I work from home at this house where I have dish about 10 days a month and I run out of internet every single month. They guaranteed that it would be enough for me, but I always run out. It's basically $70 for not even 10 days of internet. Super bummed out. :/

I am a new customer with Dish. I have the flex pack, and when I asked if that included the music channels they said yes. Now they are charging me $10 for them. They did not tell me that they were about to start a bid war with Hearst, the provider of NBC feed. One week after I started, NBC and all its other channels went off! It's been almost 6 weeks and still no change. When I call to complain, they lie and say they are "working" 24/7 on it. A terrible company!!!

Dish Network's new software package is extremely and intentionally corrupt. What do I mean? Dish has eliminated many options you used to have. For example, you can no longer access most channels' on demand features. An attempt to strong arm their customers into having Netflix, a company they're in bed with financially? Sure could be. As some shows don't arrive on Netflix for months if at all, you have lost many viewing options. Options took from you with no warning. Legal terms. I pay Dish in good faith. They must provide a product in good faith per our legal contract. Now their product is clearly inferior. Without warning or compensation. CLASS ACTION ATTORNEYS, PLEASE CONTACT ME VIA FACEBOOK PM. Others wishing to join, keep watching this review.

Cancelling Dish Network service has been on my to do list for a while. I signed up with them 4 years ago. Initially, my bill was $45 then $65. At the end it was $109 (no change in service level). I was lazy about cancelling because it is an ordeal. I had a Friday afternoon off, so I called on 4/7 to cancel service. On the phone for an hour patiently listening to at least 10 pitches for discounts. Whatever. The guys is just doing his job. Finally, after saying no 20 times, got him to cancel service. He told me 7 to 10 days to receive a box to return my receiver. I never did receive the return package. But I did get a bill for $75 saying "Welcome Back." Apparently, my service was not cancelled.

Paying Dish bill, I get the bill on the 8-9 of the month, it is due on the 13 of the month. I pay the bill the same day I get the bill. But half the time they cut my TV to nothing, for a short time or for a day or two. Dish will not send the bill earlier, I will not give them any type of card. That is what they want.

Dish is NOT safe at all!! They let somebody use my card without my signature and authorization. Dish has been charging my card with "Autopay" which "I" never done. In that case, my card was stolen and they just let the person use my card to pay whatever the hell they owed them without the cardholder's signature. They charged me for equipment and other things I knew Nothing about.

If I could give a negative 5 I would. I normally like DISH. So much so, that I've had no other provider since the late 90's. On my most recent move to NC however it's all changed. The setup in my apartment was very tacky looking, with wires everywhere. Screw holes and more holes, and then not used. They were supposed to follow my complex's rules and come back within a week and mount the pole. They never came back. The DISH sat right next to the sidewalk. I had to cancel the service for noncompliance. Of course then I had to jump through hoops doing so. Now I'm having to wait 3 weeks to get refunded over $200 in returned items. Their paperwork states it takes 5-7 business days after receiving said merchandise. Well, apparently they don't follow their own rules. Don't bother with them. Unless you got fight in you.

When one of my DISH NETWORK receivers failed a couple of weeks ago, they wanted me to pay 95 dollars to have a technician come to my house to effect repairs. I told them to come and get the antenna and both receivers and discontinue my service. They wanted to know why and I told them I would not pay for their technician to repair equipment that belongs to DISH. The only thing I own is the televisions but the equipment belongs to DISH and it is up to them to keep it in good working order. They "waived" the charge.

The first year they give you a great deal then the second year it increases. Every six months you are constantly calling to reduce your bill. I am writing to square away my balance with Dish. Their prices are tremendously overpriced for TV service. When I began service with Dish, I was comfortable with the amount. After two years I had to call every few months because the monthly charge was just too high just for TV service compared to other service providers. The numbers do not make sense.

As American consumers I can't believe that Dish Network gets away with operating their business as if they are making their own laws, dictating their own policies and they think they are dealing with uneducated and ignorant families! We like to think that we are good Americans; we pay our bills each month and on time. We follow the laws of our country and give to our communities. Dish Network is by far the worst company we have ever had to deal with. I recommend to all cable TV subscribers never to sign up with Dish because of their illegal business practices, their immoral and unethical philosophies, and their greed which will eventually bring them down as a company. Not to mention their ignorance to loyal customers who keep this company in business! We will never, and I repeat NEVER do business with Dish Network ever again.

I got Dish Network for my mom almost 2 yrs ago as she wanted couple of the international channels. They came and installed and my bill came up to $46 each month which was ridiculous but since it for my mom, I let it go. Now, I got DirecTV and for 100+ channels I am only paying $73, so I started inquiring about the Dish bill. I was told that I did NOT have to have a DVR and to request it w/o it as they had tagged along an additional $10 for it. When I reached out the customer support, she told me since I had this plan for almost 2 yrs why didn't I cancel before? I told her because the tech or your company never gave us that option. They said they were sending someone to install it and he brought one box and that was it. I did NOT ask for a DVR. They made it seem like that was the only option I had.

I recently moved to the Jackson area from Cherry Hill and was in need of new cable and internet service. After a Google search I contacted what I thought was Dish Network and I was advised that due to my location cable was not available at my location and I had to use a Satellite Dish service for my cable TV and a local dealer named Hughes for internet service. I understood there was no other option. With that said I signed up. 3 days later I was to have my internet installed only to get a call that they couldn't come due to not having the equipment needed. I waited another week and they never showed up.

I thought my older company was bad, but I left them to go with Dish and that was a huge mistake on my part. This is the worst. I wish I could list all the headaches they have caused, but I will be brief. Digital TV gets stuck and you have to wait at least 10 min or a little less for it to reboot. I had this happen to me when I cancelled my Protection plan, I mean after all I do not own the equipment. Dish owns the equipment. I am not planning on damaging the box. I received and had new box installed and all was fine for almost 6 months, but once I cancelled the Protection plan I started to have issues with receiver. I called and they did not even try to repair on phone, wanted me to pay $95.00 for a Technician. I am waiting and anticipating the day I can cancel with Dish.

I requested cancellation of my DISH contract on April 8th because it renewed on the 9th. I did this because you cannot cancel giving a future date, (tried that) the coverage is cancelled the day you call. First I was told the cancellation fee was $480.00, which was the same thing I was told last December. When I told them this could not be right since it was the same, I was transferred to someone that told it was $150.00.

I'm writing this to let whoever is reading this know about what kind of service you get into when signing up or doing business with Dish or Dish Anywhere for that matter. For days, I've tried to watch online TV using DishAnywhere, and guess what? It doesn't work. I talk to one of the online reps, but it's nowhere, problem can't be resolved. I google online and found that this issue with Dish Anywhere plug in has crashed has happened over a year. What the ** is this company trying to provide. A service that's not ** working and some lame, no good excuses. I have had enough of this bullcraps Dish employees try to talk me into. I'll wait for a few more days and see if they can fix this. If not, I want my money to be refunded. If not, this is a major issue.

I switched from TWC to Dish for television and internet. The promotion sounded reasonable, or so I thought. While the cable TV is working okay, the internet does not work. They contract it out from Century Link. First, the tech only works outside so no one comes into your home for a complete internet installation. It was only after I hooked up the modem/router that I discovered it didn't work. I called and a tech is supposed to be out in the next 2 days (again outside only).

Not picking up HD on any local stations. This is a new problem. After going through all their required "reset" steps over the phone with the rep, we were told it was probably the old receiver and a tech would need to come out. The charge for this was $95.00 but they would generously cut in half. After being a customer of 18+ years and never having the receiver upgraded I thought the least they could do was fix the equipment they actually own for free. Could have just sent a new receiver!

Dish Network does not take into account its customer base. We represent and advocate for the senior elderly communities. We expressed to them how great Dish would be, yet despite our support of Dish they have fallen short on the promises provided. Our senior communities are going without channels that mean the world to them. If you were confined to a bed to watch TV and loved certain shows then this would seem nothing less than abusive. I am ashamed to have supported Dish to be the service provider As an advocate for our elder communities it is my responsibility to switch away from Dish. I called to let them know and was received with an apology for the trouble. Not good enough. Goodbye Dish.

I was with Dish for 4 years and after my initial promotion was up I called to either cancel or work with them to keep my promotional rate and keep my service. I was told because I was a valued Dish customer that they could credit my account to keep my promotional pricing and wouldn't require me to renew a contract. After 4 years of being with them and going through this process multiple times to keep my price down (every six months) I called to cancel service and switch providers and was told I would be charged $240 because I was under a contractual agreement. When I asked to speak to the customer service agents manager, I was put on hold for a great while and spoke with a woman named Star (her operator ID was **).

I am so tired of looking at the TV guide on the TV and seeing Mountain Monsters on all day every single day this week. I don't even like that phony show! Where are all the other shows on Channel 194??? This is getting ridiculous!!! We are paying big bucks to watch the same old re-runs over and over again!!!

Upon ordering my Dish system in May 2015 I opened with a 2 year contract for 69.00 per month. Upon installation the installer added 70.00 in charges for electrical units that I denied and told him no and produced my own. When I received the bill I called Dish and complained several times. After 3 months of not receiving the credit for what I did not get I decided to not pay for those items and deducted them from my bill. The next bill I received was for 115.00 and when I called they finally issued my credit but told me that because I decided to take the credit on my own they no longer would honor my 69.00 2 year contract and that I no longer had a contract and would be paying full price. Today I cancelled my subscription as I moved and now they are telling me I have to pay for an additional 2 months as I'm breaking my 2 year contract.

I was told they had ROOT TV and a one year contract. Reality - NO ROOT TV and a 2 year contract. Less than two weeks we realize the problem and were told $400 would get us out. Baseball season started yesterday. Thanks Dish!

Called customer service to cancel my subscription and was charged over 400.00 cancellation fee. I told them that I was not aware of this charge and didn't have them for 30 days so I thought I shouldn't of been charged this. Asked to speak to a supervisor but the lady refused to transfer me. Never again will I ever sign up FOR SERVICE WITH THOSE SPINELESS THIEVES AGAIN. SORRIEST COMPANY I EVER BEEN WITH AND IT WAS JUST FOR 7 DAYS...

I have phoned DISH several times over the past several years to remove their dish from my roof. They said they do not request the equipment back - I explained that it had nothing to do with not wanting it back - I want it off my house. They said they don't do that to contact a local contractor to remove it!!! So I have to pay to remove their equipment!! That is total BS.

We have had Dish for 16 years. When my husband called to cancel they told him there is a $74 disconnect fee? We are not under any contract, how can they charge you that much to send a box and flip a switch? This amount seems criminal. Are there not watchdogs anymore?

I set up autopay for my monthly payment via my debit card for MY account but unfortunately DISH NETWORK attached MY debit card with someone else's account. After several calls to DISH NETWORK, with no help from their so-called Customer service and Fraud Department I met with the branch manager of my bank and we had a call together with their "Fraud Department". Nick (from DISH) and his Supervisor, Victoria, Admitted the Error was done by THEM, the merchant, yet they Still REFUSE to reimburse my bank account with the money they took from MY Debit card/account! Initially, it was the Exact amount done via autopay against my card on the Exact same day (seems like an inside job to me!!) and after a few months the amount to the "mysterious other account with someone else's name" became more every month until it was more than double mine.

About 12 years ago we subscribed to Dish. About 10 years ago, shortly after my wife succumbing to cancer, we suffered a house fire. My insurance company had a claims agent there the next day, and in a few days the fire restoration firm had everything including the TV and the dish boxes removed for cleaning. A week or two after the fire, I received some cards in the mail to 'upgrade' my boxes. As the boxes were being stored until the repairs were complete, I talked to a gentleman at Dish explaining my situation asking what I should do. He had NO answer, and hung up on me!

On my credit card I found out that someone used it to open a Dish account. Called Dish about this issue. Was told they could not take the charges off because it was over their limit. There was a new charge was pending. Asked them not to put it through. They said they would cancel it. Dish did not. Now I have $1000.00 in charges, on my credit card, that I did not make. There is no fraud department to go to with Dish. I do not have any account with Dish. They are stealing money from a senior on a fixed income. The credit card will not give me money back because they tell me Dish says I have an account with them. Can someone help me?

6 months ago I made a very bad decision. To lower my costs I switched from DirecTV to Dish. The first few days after installation none of the "timers" would work. That means I couldn't record anything. For someone who never watches live TV that presented a problem. Tech support was worthless and they send me a new Hopper. After a while, when this one had been working fine, it stopped recording programs unless I asked it to record them one by one. The timers would not record a series or a number of games.

Last October we had a service tech come to our home to fix an issue with their equipment. After he had completed the work he said Dish was offering a special on Polk Surround Sound systems. It sounded like a great deal at $399 so we purchased it. He had the bar and the subwoofer in his van, but said there were 4 other wireless speakers that we would get sent to us in January. He said they were back ordered. Dishonest service tech. We called in February asking why we hadn't received them. We were told that system doesn't come with any additional speakers.

Dish has the worst service EVER!!! I have been unable to get CBS for 3 weeks. I'm tired of excuses about not reaching agreements over increase of cost when I got a notice that my bill was going UP $5.00 BEFORE THIS STARTED. So, if I do not get CBS in the next 3 DAYS I will change companies. This is not the first time this has happened and I'm sure it won't be the last. Be sure I will tell everyone I know NOT to choose Dish. I figure I'm wasting my time since this will probably NEVER be read so there will be NO response.

I have been with Dish for almost 2 years. They have been taking channels from me without knowing and now no channel 11. That's crazy when you can get this channel for free. They need to come up with a plan to bring this channel back. They are too hungry for money when this network is not worth it.

Very good service. Sometimes it goes out during a heavy rain, but comes back on when it slacks off. Their customer service is excellent and very helpful. Rates go up slowly, but fair.

I have called Dish Network on multiple occasions regarding several different situations and I have even called to order movies for my children to watch. Our account is not in my name but my husband (whose name the account is under) has authorized for them to talk to me whenever they need to... Today I just wanted them to let me know if I could get wifi on out where we live cause about a year ago I was told to call back it wasn't available as far out as we lived at that time. I was not trying to get them to set up service but the rude woman refused to tell me anything because my husband wasn't there. He's at work. That woman was very inappropriate for treating me that way. I am very upset and cannot believe I was treated this way. I know the account passcode as well. Very poor customer service!!! Contacting manager!!!

I was a Dish Network customer for 18 years. At one time I had 7 TV's on their system. The system uses a "Hopper" which is a main receiver and "Joeys" that are linked to the Hopper(s). I had two Hoppers and five Joeys. One Hopper went out. After I installed the replacement they shipped I could no longer access ANY DVR recordings on either Hopper from any of my Joeys. I called their tech support repeatedly. Every time I was told it was a software problem and they were working on a fix. They said I would be contacted when a fix was found.

From the sales person Chris, The installation taking 4 days and my husband ending up finishing the setup. All the credits I would receive but yet no record. Scheduled appointment no call no show. Finally get someone out to find out the previous tech didn't install it right in the first place. Then this tech leave a surge protection and bill me $30 without my consent. If you call and speak with someone they are rude and never can solve the problem. However the chat line team is very helpful.

I'm not the only one who is complaining about the dishonesty of DISH. YOU sign up for a certain price and they keep raising it. Channels are removed without telling you so you don't get the package you signed up for. Terrible customer service too. Rude, even raising their voice at you. I was overcharged and they will not admit their faults. Very bad company. Do NOT even try them. You will regret it. Many I have talked to have left this company also. Some told me they put that they signed up on a certain date and it was not true. Me too. Didn't sign up until end of February and they put it was January.

The customer service is top notch. I love my Dish. I wish I could upgrade and get more channels but they give me what I can afford and they are always there for me. I love my Dish and I plan on staying with Dish forever!

In short, different Dish employees quoted me different monthly fee amounts, while I was on a temporary pause. Then they quoted me an amount, I supposedly owed them - (I gave them no money) and yet in about 2 weeks, that amount went down by about, $40. Then, they quoted me an amount, they were putting me in collection for. Again, when the collection amount came through, it was less than originally stated. Why are these employee's constantly quoting different amounts? And claiming, the last person was wrong?? Are they not trained?? I have all this, on paper. They even sent me an empty box, to the East coast to retrieve their equipment, that was still on the West coast 4000+ miles away. I told them this, but - again they did NOT listen.

I am a 10 year subscriber with 2 accounts. When I went on vacation and returned they dropped all my credits. I have Dish anywhere which doesn't work but still have to pay for it. Calls to Dish did not help and they just blew me off. I will drop Dish at the conclusion of my contracts.

I noticed auto pay charges of almost 1000 dollars on my bank statement for a period of weeks. It seems my card info was used to set up possibly multiple accounts and charged to me. I spoke with Dish and they explained there were multiple accounts. I tried to cancel them and they told me that they could not cancel them because my name was not on them even though my credit card was being used. They claimed it was because they didn't know the PIN number. I asked if they would block the account at least and stop the auto pay using my card. They told me NO, they could not. I would have to talk to my bank to get a money back and they would not be able to help me. I then canceled my account, it took them all of two seconds to shut off my Dish. I will have to go to the bank tomorrow and find out how to get my money back and stop Dish from stealing from me. Shame I have had Dish for 15 years, but will not be going back.

I have a small motel in Aurora, Colorado. I do not rent overnights. Most of the residents have lived there for many years. Dish Network has supplied TV in 7 units for almost 8 years. Two days ago the dish wouldn't work in any of the units. I phoned Dish for their "world class service". The man was helpful, he stated he reactivated the service and if that didn't work then the receivers should be unplugged for a few seconds. I inquired about installing Dish in the remaining 4 rooms. After some misunderstanding regarding an advanced payment the issue was resolved.

The DISH Network service from the sign up is good. However, when you cancel the service you need to climb up the roof to remove the little satellite to send back to the company. Otherwise, they will charge your money for all the equipment.

Do not get DISH! I was initially told that there would be no problems with cloudy and rainy days. Boy were they wrong. My signal went out every time it rained and it seemed to rain at all the wrong times. Football games, movies, shows - whenever. I cancelled on 3/20/2017 and was first told that they would bill my credit card directly for $300.00. That bill went up to $347.16 after I refused to use DISH at my next address. I would not recommend DISH to anyone.

I cancelled my service with DISH after being with them for over 10 years because price was constantly going up and I am on a fixed income. When I called to cancel my service they told me that I was under a contract for replacing a Joey. I denied signing a contract and asked for a copy of a signed contract that they said they have on file. After being promised 4-5 times that I would be sent a copy of said contract, I never received a copy. Their reasoning is they have been ordering wrong contract. I wanted copy of contract before paying final bill which included early contract cancellation fee of $380. Instead of sending copy of contract as promised, they held out until fee was due and immediately took from my bank account. I have yet to receive a copy of a contract they said I signed which I denied signing. I will never use DISH again.

I have been a loyal Dish customer for TWO YEARS. I went to cancel my service because my two year contract is up this month and DirecTV has better prices. When I called I was told I can't because my contract is up NEXT June. I tell them that is not possible and they proceed to tell me I resigned a contract in June 2016. I tell them the only thing I did in June was downgrade my receiver to get a cheaper payment because the price kept going up. I am then told I voluntarily signed a contract when equipment is changed. I told them I was never verbally told this and would have NEVER changed receivers if I knew I was resigning for another 2 years. I told them the technician had me sign something I thought was just acknowledging that I had a different receiver being put in. I would have never dreamed it would be another 2 yr contract. I asked to see the contract I signed and was told I could dispute this. I was to receive an email in two days.

This is my first tumultuous year with DISH. I began my two year contracted "guaranteed" rate of $59.99, which was reduced for 10 months by $5 due to the Friends and Family rewards. My new bill for 10 months was to be $54.99. Within a couple of months, my bill showed a ridiculous .02 cent charge for FCC or Federal tax (I honestly cannot remember what excuse they gave me); my rate then went up to $68.02 to cover the cost of the Hopper. Mind you, this was all supposed to be covered in my "guaranteed" first-year rate. Just this past week, I was informed that instead of the $79.99 "guaranteed, contracted" second year rate, my bill is going to $108.02! They are separating the Hopper, additional 200 channels and whatever else their heart desires from the $79.99 and essentially charging me double for the second year!