DISH Network Reviews

There was a false account created under my information. When I called DISH they offered very little assistance and they stated that they don't even require ID to open an account. Poor business practices!!!

I have been a Dish customer for over 3 years and never ever late with payments. I must have inadvertently renewed my subscription when I went on to take off services to lower the costs and took off the local channels, which they charge $10 to have, not including fees and taxes and in doing so I inadvertently renewed and didn't mean to but we wanted to cancel the service because we just don't watch TV much anymore & on limited income.

I received a marketing call at 7:06 am. When I asked to be removed from their call list, they hung up on me with no response. I called Dish's customer service line 6 times to confirm removal from the call list. The CSR who answered 3 of my calls was the one who spam called me. Each time I asked to file a complaint or speak with a manager, they immediately transferred me back into their phone menu loop. I have yet to speak with someone who can help me and am writing this review while still on hold.

My suggestion is that for any complaints you have you should contact: the Federal Trade Commission, the Federal Communication Commission and your State Attorney General. Up until today we had TV Japan, without notice they changed the service to a crappy Japanese Channel that programming dates back to the 1970 and 1980's. We are being charged for TV Japan for $24.99 per month therefore we are now being charged for a service we did not order.

I had DISH service for over 10 years and was reasonable happy except for the ever increasing price and outages in storms. I was moving to a new area and there were other options for me so I decided to cancel the service. I went through what I thought was the cancellation process, confirmed that they did not want the old equipment back, and then was transferred to another service representative for final processing. He kept trying to push transferring the service to my new address and then he wanted to put the account on hold for a $5 a month fee. I told him I didn't need the service anymore and didn't want to pay $5 a month for something I didn't need, but he kept pushing and I must have given in to the hold with the understanding that I would be contacted to see if I had changed my mind about hooking up service at my new address.

I have been with DISH for 7 years and everything fine till I call to cancel. They informed me that I was in contract and could not cancel. I told them it should not be. I never agree to it. The one I talk to told me I could agree without knowing. That wrong if that what happen. I think that is bad business. Can some please help with this?

I moved and do not get the free move. They told me if I want to have my Dish installed at my new location it will be 100.000. They also told me I called customer service too much so my account has a mark against it and I won't qualify for any offers and moreover I shouldn't even call Dish because no one will help me. I only called a couple times to verify things about my move. Dish: pull down your Property Brothers' commercial. It's all a lie!!!

We had DISH for 5 years, after the initial two years they kept raising the price up and gouging us. You have to call in and beg for a better price and accept less in programming than what you had from the very beginning to keep a reasonable price. We decided to cancel 03/29/18 with 24 hours left that we prepaid for. They charge you $15.00 to return their old outdated boxes. We call it a cancellation fee. To put the frosting on the cake they turned off our DISH tv signal only 5 3/4 hours into the last day, keep in mind we had Prepaid for the entire day up until 11:59 PM.

I was Dish Network customer since 2004 but every six month I have to call customer service to reduce my bill, every other six months they said promotion ends now your bill is 50 % more. Finally I close account today. Nowadays Sling, Netflix, YouTube are best option to watch TV episodes.

I've been with Dish for many years, that is until today. Every month for the last 5-6 months I noticed my bill was different. Some months it was higher by $5, some month by $10, and some months it was higher by $15. So I began contacting the customer service group to get answers and to get it resolved. Each month they would tell me that it was all taken care of and it won't happen again. That is until the next month's bill arrived. It's a shell game with Dish. They tell you that some credits have come off and that some have been added. It's their way of controlling your account fees and increasing your bill. Although their technical support group that deals with the internet and other technical areas was good, the television side is very unethical.

After personal research I found my monthly bill ridiculous. Dish, after a few denials, lowered my monthly bill substantially. It seems my suggestions in the Dish survey got some attention. I will have to negotiate further, at a later date (costs fluctuate daily), but have no plans to discontinue service for a while. Keep your wits about you, when calling (do not "chat" or use the app), and remember negotiating takes time. Be courteous. Most customer service reps are underpaid without decision-making power. Nothing is gained by your anger/frustration. Wait until you are calm(er) before contact. If you get no satisfaction initially. Call again. The easiest answer is "no." Work beyond this reality. There IS a person who can help you; it just might take time finding some. "Ryan" and "Amber," Dish survey reps, assisted immeasurably keeping my budget intact. Good luck!

I just had an unbelievable day with people at DISH Network. Absolutely the worst experience of my 64 years on this planet. I have been a customer for many years and I am considered a 5 star customer. I put my program on pause while I sold my house and bought another. When I went to set up the new house I called and talked to a rep about the service I needed including Internet. He was a hard sell and I didn't trust him so I called back and got another person who told me the last person was wrong on what Internet I could get and told me I could get a certain one only. Well different info from 2 different people so I decided to call a third. I was then told I could not get any internet at all. I knew that was wrong so I talked to a supervisor who said the person was wrong but I could only get satellitte internet.

I signed a 2 yr contract with DISH. Dish installed a Hopper (main) receiver and 1 Joey (slave) receiver along with the satellite dish. This was a new learning experience on how their programming worked, it took a little time to master. Once we started to use some of the options such as downloading shows, movies, etc. and how to record shows/movies, this is when all the trouble started. Dish advertised 'Watch Shows/Movies ON DEMAND', immediately I thought, didn't know it may take up to 15 minutes (depending on the program) to download, a little false advertising in my opinion.

My 94 year old mother-in-law had to be moved to an assisted living facility that already uses Spectrum. I called DISH and was told that they couldn't stop the service until I completed the following: Send a letter containing account number, account name, point of contact, desired disconnection date, an address where they should send a box to return their equipment and a letter from the facility explaining why she couldn't continue to use DISH. I asked the representative, "Are customers not allowed to cancel DISH for whatever their reasons without these requirements?", she replied, "We are required to do this and to prove you spoke to me here is your confirmation number 1212570307." I requested the service be cut off June 19, 2017.

I have been have problems with my Dish equipment. The dvr would not record. I couldn't watch anything on demand because something was wrong with the box. Also prices would change without a notification. I called Dish to see when my contract was up. They told me I was no longer under a contract. So I switched services. After I switched I called Dish to disconnect service. They told me I had an ETF because of my contract. After I told the rep I called a week earlier about my contract, he told me that the system was pulling up all of my information. Because I was provided the incorrect information I had to call my new provider and cancel service with them, because it was after 24hrs, I had to pay an ETF with my new provider. I wouldn't had the issue if the rep would have taken the time to pull up all of my information.

They tell you are being charged one thing (on phone), and actually do another. Been overcharging me for a long time. One month charged me about $200.00. This month already paid $85.00 (supposed to be $84.09 a month for 2 years). Claim I owe another $50.00. Never missed a payment, rarely if ever late. Long time customer, but I may end up leaving them soon. Tired of it.

Don’t get DISH SERVICE!! The quality of television is very low, the video will come back pixelated and skip forward when freezes. You CANNOT record more than 5 shows at once, you are obligated to watch one while others record “PrimeTime Anytime” which NOBODY watches. If the receiver is slow it WILL shut down on you and start from when it finally restarts and powers on. You cannot rewind at that time. Even on recorded shows the screen will black out and not come back until you reset the receiver AGAIN. I have very unhappily stuck with this cable company with promises that things would get better but rather I am charged for every question I ask. I am very obligated to turn this off and be on Netflix & Hulu.

We have 3 Dish accounts. 1 is 11 years old, the one for my 92 year old mother who has around the clock sitters is 9 1/2 years old and both are bundles with a phone company. The other is a single TV, single box at a rental property, not a bundle, different town service address. The oldest acct has a Hopper and 5 TVs. My Mom's acct originally had 2 TVs but a few months after opening it had 1 TV was turned off and I was assured it could be turned on with a simple call at any time.

Sometimes will appear a "no refundable" charge when you check. They add PPV events in your acct and even calling and fighting and having all the proof that you didn’t buy. They will tell you that was a home purchase and they can’t do nothing. I'm the 3rd person in my knowledge that complaint about. I would suggest not to try DISH Network!!!

We called to inquire on the cost of service packages. I wrote down who I was speaking to, the time of my call and all other information pertaining to the package that we were interested in. I knew that the call was being recorded. The salesman stated the monthly price with taxes as well as a free $200.00 gift card that was supposed to arrive about 2 weeks after installation. He also provided me the number to call regarding the gift card along with the new account number. The installer also stated that the $200.00 gift card would arrive in about two weeks.

I had to call to disconnect the service for an older gentleman that I take care of, and they gave me the third degree. I asked if they wanted me to fax copies of my guardian papers. They said NO. Then I gave last four of soc. And got on our way finally. Only for them to tell me that he had earned $180 in credit and did I want to transfer that to someone else. I said NO I would like them to send me a check. Then the woman on the phone got nasty. “You don’t get it, that’s not how it works.” I told her, "You just told me that we had $180 in credit, then why can’t I just have a check mailed to the house?" I asked for a supervisor. Put on hold forever. He comes on and was a fast talker. The same spiel, "You don’t understand, this credit is only available to people who stay with Dish." I told him, "You knew right off the bat that I was calling to cancel... then why did you offer it to me if I couldn’t have it?"

I should've read the reviews first before signing up with them. I got a call from their salesperson who gave me one price and on the first bill you get a different price. I cancelled the service under 72 hours and was charged $400.00 for canceling. Base on the reviews and my own personal experience, this company does not really care about their customers. Run if you see them coming and hold on to your wallet.

Okay. So I cancelled my service with DirecTV because it was the "PITS." It cost me $655 to get out of the contract. I paid $155 then I made arrangements to pay the balance of $500 at $100/month directly out of my bank account. Then 4 months later I get another call from another credit collection agency that I owe them $100. Well due to the fact that I do have a credit rating of 720, I hit the roof. REALLY AT&T? REALLY! So what do I do now? I will make them WAIT for that $100. I will pay $25 for the next 4 months. How can a Company charge outrageous fees for piss-poor service. WARNING: whenever it rains, thunders, snows or whenever there is inclement weather, YOU WILL NOT GET DIRECTV. If they say it is always available, then they lied to you just like they lied to me. I went back to my previous vendor. It is not 100% but anything is better than AT&T and DirecTV. Go elsewhere. It is NOT worth the headache.

I was charged one full year of service by Dish Network without having any service. I had requested my service be canceled 1 year ago, disconnected the receiver, and they never terminated my account, and they charged me 1 full year of service. They refused to refund me the money. Horrible experience. The guy I spoke to told me that it was legal to charge me 1 full year even though I didn't have any service, said he would listen to the tapes of my calls a year ago, and refused to pay me my money back. Totally demoralized by this experience.

I had made the worst mistake of my life to go for Dish service in 2015-2016. I got the Dish service and they installed the equipment, due to job change I had to move to Chicago from Oklahoma City. I talked to them and they said instead of paying early termination fees, they can put my account on hold for $5/month. Their customer service reps are trained to NOT take no for an answer. I did that and now it's 2018 and I have moved due to another job change in Virginia, so I finally paid the early termination fees in Jan and close the account, because I had paid $5/month for basically no service, which would have been the early termination fees if I had not fallen prey to their sales reps.

I would like to warn folks about a very shady practice Dish Network uses to screw people. Over a year ago I cancelled my Dish account and went to Comcast. At the time I completely paid off my Dish balance and was under no further commitment obligations to them. During the phone call to cancel I was told by a Dish rep that I could keep my service open for 12 months, in case I changed my mind. I informed him numerous times that my contract with Comcast was for 2 years and the "pause" in my service was not needed. He was relentless in his insistence that I suspend my Dish bill for 12 months, and the $5 fee would be paid by Dish to cover the year-long monthly charge. I insisted that I would not be back within a year having already signed a 2 year contract with Comcast.

The equipment is slow and repeatedly breaks and when you try to get it fixed the customer support is beyond terrible, even combative and opportunistic. Bottom line is after they determine that the equipment is broken they tell you the equipment is past warranty and you need to spend $90 to replace it. In short, that means the customer will pay Dish $90 to restore their monthly revenue stream. What a joke. I can't even watch TV as the receiver just goes to black and/or resets while in the middle of playback. The Netflix option no longer works, and it can take up to 10 seconds just to execute an action from pressing a remote button. Trust me, choose ANY other carrier than Dish. They are absolutely the worst - something I have told them but they just don't care.

Over a year ago I began having trouble with my DVR's automatically deleting recordings. I called tech support and they said it was a known issue and they would get back with me. I called in a few months later and they acted as if they didn't know what I was talking about even though they could see where I called in before. So they decided to swap out my receivers. A few months later I was charged over 600 dollars for new receivers that I never received. When I called they said they never received the old ones back. That makes total sense because I didn't sent the old ones back because I didn't have new ones.

I got DISH a year ago 2 year contract. In first year replaced both boxes 3 times and now non working app. I asked for a discount. They said an app not working does not count? If it does not work it's broken. I just got the box. It worked 1 day. Now they continue to say they are working on it, but they take my money every month. They are crooks. What can be done about this.

I've been DISH customer since 2000. I just wrote a negative review about a totally different business, so I felt inclined to write a good review, and DISH TV fits the bill. Everything from programming to prices to customer service, this outfit should stand out as a model for other businesses to emulate. In my opinion, and with years of being a customer, even though not perfect, (and who is) this is the best company I have ever done business with. Bar none. Excellence deserves recognition!

Switched to a different provider to save money, Dish made it very hard to ship the equipment back. When Dish did not receive it speedily, they took money out Of our account in minutes. I have shipped everything back and it has taken weeks and still no refund. Never allowed in my house again.

I have been a customer for 4 years now. First off their prices are less expensive than their competitors, but so is the service. You do get what you pay for. Back in 2015, I noticed a charge on my credit report from Dish. Mind you I have a prepaid account, meaning everything that is done on my account is paid up front. I also own my equipment. There was a 98.00 delinquent on my report. They did take care of it after a lot of deliberation and hours of being passed to this person to the next. Fast forward to present day. I'm still a no contract customer and since I am prepaid I have 48 hours to pay my bill before it is interrupted. I was told that if you are late more than 4 times in a 6 month period. You can't speak to a supervisor. Now I am still paying my bill, they're still taking my money.

I had less than two months remaining on my two year Dish contract. I have not been happy with the quality of their compressed video – the artifacts and blurriness are particularly evident on today's large screen TVs. I also do not like the very slow-to-respond user interface that really lags after button presses, not to mention the loss of signal in rainy weather that satellite signals are prone to. Earlier today, I accepted an offer from my internet provider that has identical channels for less money, with a free premium channel for 1 year, and no contracts – you may quit at any time. Hard to compete with that.

I had the service for almost 2 years and had nothing but issues the whole time. The receivers had to be reset almost every day. While watching live tv, the screen would go black and say "live tv" in the corner for about 10 seconds or more each time and not because of the weather. Extremely frustrating when it happens during ot or a shootout during a hockey game. Technicians came to the house many times and every single one said something different as to what the problem was and that they fixed it.

Bad practice consumer to sharing about 20$ For 2 years to do not use their services become they have affairs agreement to there’s conveniently only I use for one day not even a few hours to check the programs. I don’t like the system they use and I canceled same day to installation. They charge 20$ for each month for two years. Dish bad practice. Do not used.

We have had Dish for a short time now and honestly don't watch it very much but when we do, we like to enjoy a clear picture. The picture quality is TERRIBLE especially when watching sports. The players look very blurry and it's terrible to watch, you can't even make out who they're. We called several times to complain but just kept dismissing it because we didn't have the time to sit on the phone for an hr for them to say nothing is wrong. WELLL, the All-Star game came and we were so excited to watch it but couldn't enjoy it at all. It hurts your eyes. I finally was fed up and decided I wanted them to send a Tech out to fix it, even though they wanted to charge me for them to come out and they give you a 5 hr window!!!!

Called and inquired about Dish Anywhere, I have 2 homes and I explained that I have Dish but no internet at 1 and Suddenlink at the other with internet. After explaining this to the service rep what I was trying to do which was use Dish Anywhere at the home with the internet she said it would work and scheduled a service call to set it up. When the tech arrived I again said this is what I am trying to do before we start and he calls his supervisor that says it will not work without having internet at both locations. He then informs me that my boxes are outdated and need upgraded and I told him as long as my price doesn’t change I’m fine. Then my bill arrives and my bill has went up, I called Dish only for them to say they will do nothing and to inform me that after being a 11 year customer that I still have 16 months on my contract.

Don't get Dish!!! Or their Sling TV service!!! The corporate office is a joke and you can't get in touch with them and they deny they own Sling. This company is dishonorable in that they do not provide you with the contractual service you signed up for (due to problems on their end), but they still charge you for the service. They underhanded in that they won't give you a refund for charging for the service you've requested but don't get due to malfunctions on their end. It is deceitful by trying to get you to buy more of their services by crediting you into additional months after your contract (instead of refunding you).

THE WORST... DO NOT DO BUSINESS WITH THIS COMPANY!!! I was a customer for 8 years. Paid my bill on time. 6 years into my contract, I added internet. It DID NOT WORK. I called to complain several times. They ultimately admitted that their service in my area wasn't as good as they thought it would be. When I canceled, they charged me $184.00 for 'early cancellation fee'...I HAD BEEN WITH THEM FOR 8 YEARS!!! I ended up switching to Comcast, and their Xfinity system is WAAAY better, and their internet speeds blow Dish away! Don't say you weren't warned.

Called Dish Network to cancel the service. After a long time on the phone, finally connected to a person. Questions started - Why are you canceling it? Are you moving out? Are you selling the house? Can't you afford the service? Are you telling the truth? Have you audacity to lie to me? Is this how you treat me? You told earlier agent that you can't afford it and now you are telling me you are moving!

I was with Dish for nearly 3 years. Have not called to renew contracts, only change I made was packaging which was clearly stated that there is no new contracts with a change in package. I decide to change my service and Dish customer (not) support says I renewed price lock in August 2017 via automated messaging!? Now I am responsible for $198 early termination. Who the heck renews a contract with a machine?! Super unhappy right now.

I just moved from DirecTV to DISH with a 190 channel package deal for $59.95/mo. I watch Turner Classic Movies - TMC channel all the time. I didn't think that it wouldn't be included in this basic package. They never asked me what channels I watch, like they've done in the past when I've signed a 2yr contract. I had basic packages with DISH and DirecTV before and TMC was always included. So DISH put TMC on a more expensive package in order to charge more for the contract and for those of us who like TMC. They wanted $20 extra per month just so I could have TMC, but after haggling with them they reduced it to $10 per month or an extra $120 per year. I am not satisfied with DISH and will go back to DirecTV as soon as my contract expires. One last thing DISH did not post my order number for the 2 year contract. They did post an order for a 4K HDMI cable so I had to reference it the order number.

Canceled service with DISH Network on Jan.11th 2018. Paid ending bill and just received a brother bill. Called DISH. Was transferred to account representative (Jacob). Was told I never canceled on the 11th and I owed invoice, told him he was incorrect and he agreed. Why would I cancel with DISH, let him know I had sold home and no longer needed service. Still argued with me what I wouldn't continue at another date and just hold account open since I had been with them for twelve years. Explained to him that after listening to him argue with me for this long I'd never do business with DISH again. He then abruptly put me on hold and let me know I didn't owe anything and had a credit of $48.00. Found out from some different friends who also canceled with DISH Network, they had the same tactic done to them. BAD CUSTOMER RELATIONS! WON'T USE THEM AGAIN.

I have Dishnet internet service and have had Dish network as a TV and internet provider for 12 plus years. As of lately within the past 6 months my service has been terrible for download speed. I recently switched to a bigger better plan and still have found the service is terrible. Have had two techs come out and check equipment and everything checks ok. I have called DISH several times and always get the run around about it. Last time I called I told them I wasn't paying $80 a month for service that they can't provide. After numerous speed tests I receive between .55mbps and 2mbps depending on the time of day which is pathetic. I'm paying for a service that is supposed to be between 9mbps and 15mbps. As you can tell it's not even close to what it's supposed to be. This internet sucks and I would never tell anybody to get it.

Dish's claim of no hidden costs is a lie - We had DISH for 2 yrs, when we moved out of state we notified them and they saw the abrupt non use of service. According to the phone rep I spoke to at that time, instead of paying early termination we could save money by going idle on the service until the end of the term which was October 2017. His words, not mine, so I agreed. We sent their electronics back in December, 2 months after the agreed 2 yr term. Now they keep harassing us for an early termination plus late fees that seem to change every time I speak to someone else. I've spoken to 3 different reps on the phone and none of them will listen. I refuse to pay for service I'm not getting and I didn't terminate early.

Every year for 6 years Dish Network put the receivers at my friend’s Airbnb on seasonal suspend for Jan, Feb and March. 14.95 per month per receiver. When the senior couple returned to reopen the Airbnb April 1st the account was once again charged per month per receiver. Hundreds of dollars per month in business to Dish. The receivers were rental units. This past December Dish agreed to same exact deal. Receivers would go into seasonal suspend. 14.95 per month. I spoke with Dish as well as the owners. Yep seasonal suspend, ok from manager. Nothing was said in ANY year including this one about returning receivers or being charged for them. Suddenly a bill arrives for $99 each receiver due to not being returned. Wtf one might say? So calls to Dish ensue. Dish shuts down entire systems with all receivers going inactive. Dish managers then lie to my face and say, “We never said this?” What I say. "Get out your recording."

I've been a customer for close to 20 years. Ran into a financial hardship. Ask them to lower my bill. They did not. As promised I canceled my service which I only had installed because I had to finish six months of a contract that I was in. But I was not informed that if I chose to cancel my service that returning their equipment would not be an option for me because they did not provide a return label for someone less than 2 hours away from me. So not only did they lose my business after almost 20 years and the bragging I have done on them because they could not adjust my rate to that of a new customer but I'm not going to go through this crap to try to return the equipment when they can't have a shipping option that is available to everyone.

I have had Dish for 7 years now. I have contacted them and recorded each call as well as pull all emails from the last two years where they have charged me double and for equipment returned to them on May 17, 2016. Today I called to cancel and have been told to pay outlandish termination fees and again trying to charge me for a Joey that we have email confirmation they received May 17, 2016 from their technician. I have not signed ANY agreements with them since September 2015, of which ran out September 2017. I have now been on the phone trying to get this canceled for 1 hour and 14minutes and keep being passed around and put on hold. The last gentleman proceeded to argue with me as to why I should not cancel with what great savings they will give me and I'm not a "smart woman".

I called Dish Network customer service to have the Dish Network service disconnected (2/1/18), customer service rep spent 1/2 hour trying to talk me out of this placing me on hold 3 separate times. Received box to return Dish equipment on 2/7/18. The note received from Dish was to return equipment including LBFN which is located on the dish and on the roof. Again I called customer service and informed the customer service rep of this. I requested that a service installer be sent to my home to uninstall the unit. Dish wants a service fee to uninstall equipment they were more than happy to install for free. Do not subscribe to Dish Network, I have had Dish Network service for eleven years, to disconnect service has been nothing but a fight with customer service and the account rep.

I got Dish Network in June 2016. I never signed any contract so I thought. I got Dish through an Infinity agency who promised me that I was never signing a contract. Within 5 months in between my price begins to changed without warning. Dish Network boldly went into my account to withdrawing money monthly from the account I used with Affinity, while I am mailing in my monthly bills to them. When I called them and demanded explanation, they never assume responsibility for stealing and that was when I learned that I have a contract with them through Affinity.

When initially ordering DISH, did not receive correct channels we were told. Then told they weren't in our package. No copy of contract or agreement. Called multiple times on no service and constant interruptions. Over the next few months 3 different Dish receivers sent to house and two techs out to house besides initial install. Dish receiver keeps shutting down and rebooting. Called Dish to inquire about cancelling due to poor service. Cust service rude. Never told them to cancel or authorized a cancellation fee. Yet they took it upon themselves turn off service. So we canceled our payment card and will never do business with them again.

6 months ago our bank account was frozen for suspicious activity, so I called all of my creditors and explained their payments would be late. The DISH rep said, "No problem. I will put a note on your account." Next thing I knew my service was disconnected for nonpayment. Well I still could not access my accounts so my son in law paid the full amount and it was turned back on. When the new bill came there was a charge for almost $200 on it, when I called Dish again I was informed it was a reconnect fee and due to human error it would be taken off. Never happened. I had also spent over 3 hours setting up a new service contract that would lower my bill to 1/2 of the $150 I was paying, guess what, it never happened. Don't bother to sign up for Dish Network. They only want more money and don't care about customer service. I will be looking for a different TV service.

I believe that when you sign a 2 yr contract for Dish service, you are obligated to pay the agreed upon price for service on time. That being said, they are obligated to provide that service and all channels agreed upon, throughout the 2 yr contract, whether or not they are going through Contract Negotiations. When they cut off Fox News to their customers due to a contract feud when I was under contract, I felt they broke their contract with me. Now they spring this five dollar increase a month, and once again they blame it on their contract negotiation increases. This right after their tax rate went from 35% to 21%. I'm a free market conservative. But this is bad business, shady contracts, and bad customer service.

I am beyond tired of the ** partial monopoly satellite tv providers have over "public television" programming! We paid for the NHL package as an addition to our already excessive and expensive programming from Wish Nutwork (their new name, amongst other derogatory ones I have for them), and recently have had nothing but problems from the antiquated equipment they've had us using. When we call, we get to enjoy 30-120 minutes of our lives being stolen from us, only to get to the part they should've figured out in 5 minutes, that they need to send a tech out. This last visit from a tech after one of our Joeys went south got us a replacement Joey, mind you we have 2 Hoppers and 4 Joeys in our system, all of the same generation (old). The next day our #2 Hopper basically goes out, we get to reset power between 3 and 10 times to maybe get it to work, for a bit.

Dish Network is such a rip off. Never have them come out to service your equipment because they will put you in another 2 year contract with this scumbag business. Don't ever trust anything they say. This company does not hold up their end of the contract but say you have to. I have never received the full service I was promised.

I never got any of my free gifts. The channel selection sucks unless you're twelve. I only get about 20 channels for $70.00 monthly. Two years is a long time to pay for something I don't watch. My choices are to either pay them $1,680 in $70 installments or about $350 in fines. Unless you like my choices stay away from DISH!

I tried to estimate what the cost of Dish would be as a new customer. I could not get the actual price without giving them all my information for them to do a credit check. What a piece of malarkey. I just wanted to know the monthly price difference between a Duo Hopper and a much extensive Hopper 3. After several chat sessions, I was told anywhere between $0.00 and $350 Monthly. Nice way to lose me as a customer. I could only view this as blatant dishonesty. Good going Dish. Now I will always view you as dishonest.

Have 3 tv's and can't watch any of them. The picture and audio keep going out on all 3 tv's. Called Dish and they want to charge me $95 dollars to come out. Not happening. If it was a problem that I caused I would gladly pay for it to be fixed, but it is a problem with their network, so am not paying. Will cancel my Dish when it gets down to $200 as I have 16 more months of this crap. They told me if I cancelled now that I would have to pay $325, that's not happening either. Do not sign up with Dish Network.

Since the fatal software update by DISH in early 2017, its services sunk to a new low. I am joining millions of customers, who curse DISH on a daily basis. My most recent experience (today) was finally calling DISH about inability to access Internet or stream movies on demand over the last 5 days. It just happens that today, unlike the last 5 days when I simply did not have two hours to waste on DISH Customer Disservice, suddenly everything works. The CSR refused to issue a refund for the five days that I could not use their services while paying for it. Instead she offered to connect me to an account rep, which is really an account rip-off, whose only intent is to upsell you instead of offering any refunds, and claiming that allegedly that new set up will resolve my problems. I am not dumb, I did my online research, and even their new, more expensive setup is not working with this awful software update.

I was notified by email that DISH NETWORK are raising their prices by $5.00 a month. I am still under a 2 year contract. This is a breach of contract on DISH NETWORK! If I choose to breach my contract with DISH NETWORK I have to pay the remaining months left in my contract with them! This is not fair to the consumers that use DISH NETWORK as their cable provider! Something needs to be done!

I moved so I had to cancel my service after being a faithful customer for four years. I have a credit on my account which they say they are not required to give me back. Then they charged me $16 so I can return my equipment to them and have to return it to them within a certain time period or I'm fined more money! This has been over a week and I still haven't received my box to return it! Took my money out of my account right away though! This company is scam artist and I can't believe they are still allowed to be doing business! Please don't ever go with Dish Network, you will regret it!

Dish is unable to provide 100% service that is expected... Too many problems with signal and customer service is the worst... will recommend to all to go with somebody else other than Dish... they make it sound very good but is not. Now they are advertising with the Latinos because they can get nobody else.

I have had nothing but problems with Dish Network. When we signed up a little over a year ago, we were promised the best of everything, the latest channels, best hardware and software, come to find out over a year later we were given the most bottom line hopper or DVR, it has extremely slow service because of how outdated it is. Dish Network refuses to fix their mistake so now they want to charge me and my family 350.00 to upgrade our service. The technician that came to our home today even stated off the record of course he thinks it is b.s. we were given the equipment we got being such new customers.

Trying to cancel my mother's Dish TV once she was unconscious on her deathbed was impossible. Over the course of two months, six phone calls from me to Dish as well as a letter both from hospice and her doctor to Dish and they still wouldn't stop charging her. Even upon her death, with proof of her death certificate, they still continued charging her account. Unbelievable. DO NOT ENTER A CONTRACT WITH THIS COMPANY.

After software "upgrade" DVR became very slow and unreliable. Menu selection response inconsistent and extremely slow, almost like browsing the Internet with a dial-up connection. Dish says they can't help and that it's because of where we live. But, this problem arose AFTER a software upgrade.

I ordered and received Dish TV service in January 2017. After 8 or 9 months I noticed that one of the receivers was rebooting very often. I called Dish and explained the situation, went through various troubleshooting steps over a period of days, until finally a customer service representative agreed that a replacement was needed. The replacement box came and worked well for a few weeks.and then the rebooting issue started happening again. I again called the customer service number and reviewed what had been done before. This technician said the earlier representative should not have sent me out a replacement as the software wasn't updating as it should. He went on to explain that my house may have older RJ59 wire and the standard is RJ6 and this required a technician visit. He also implied that the software version in the receiver was faulty and that could be causing the issue as it couldn't be updated.

Don’t ever go to DISH for service. They don’t care about their customers satisfaction. They tell you that a tech will be there to help or be by to uninstall your satellite and boxes but never send them. They tell you they will put your services on pause during the move but never do so and then charge you for the time instead of admitting their mess up. They state they log all of your calls but then once you have a problem they tell you no log was recorded and try to make you look like an idiot. They mess up and you pay for their mistakes. I will NEVER say a good thing about DISH services again and I will NEVER recommend them to anyone again. Thanks again for the terrible service.

Dish offers internet and dish TV services to rural areas. Their marketing materials talk about wonderful customer service which is simply untrue and far from accurate. They charged us for over 11 pay-for movies which we never ordered and amounted to over $100. They flatly refused to do more than to suggest preventative actions and expected us to pay for movies we never ordered or watched. Appalling business practices.

I'm a current Dish customer. Wanted to have Dish upgrade my old remotes to their new voice activated and back-lit remotes. They wanted me to buy them! Are they kidding? We also have Comcast at another home. They on the other hand will upgrade customer equipment for free.

I called DISH about TV services and programs. I talked to Nattaly. My main question was how good is reception. She said, "Great." Then we would not lose reception unless we were in a thunderstorm that was bad. So I ordered a package. The next day was installation. The installer called at 1 pm to be here at 2 pm. At 4 pm he came in saying he was late because he was at the first place from 9 am to 4 pm trying to get their system to work. That he had to run new wiring twice to get a signal strength that will let their TV work. I showed him the direct DISH on a post. He said needs to be on the house. I said, "That is fine but not on the roof." He never put one on a roof.

I made 2 payments prior to due date leaving the balance of my bill due to come out of my account on the auto pay date. Their system took out more than the amount causing my account to overdraft. I called to get help and they told me it was my fault for making early payments that I confused the system and there was nothing they could do. I told them they took more money out of my account than my bill and they continued to repeat themselves. The representative was more pleasant than the manager. The manager just kept talking over top of me and repeating himself over and over not saying anything or doing anything to fix the situation.

I was sold a plan that contained MSNBC News. This is not news! It is Anti-American/Anti-Trump propaganda B.S. DISH Network should be ashamed of themselves for selling this crap! All I want to do is watch real news. I spoke to a manager and he would not help me out. My two year contract is almost up and I will not be renewing.

When we moved into our home Dish Network was the only internet available to us so we were stuck. The first week of service was fine and it very rapidly went from bad to worse. They limit your internet data and once it is done they reduce your speed to dial up speeds. At one point it took us over 7 minutes to open an email with text only, no images. A 2 gb update to my computer was clocked to take place over 6 days and 16 hours (screen shot attached). I turned on the hotspot on my phone and completed it in 2.3 minutes. It is hands down the worst service and worst customer service I have ever experienced.

Aug 2017 while changing my cable service to DISH, they sold me on using HUGHESNET internet provider. Dish assured the provider's service was stable/reliable! I have had nothing but poor service (worst ever). Can't drop HUGHESNET without breaking two year contract so I am stuck with very poor internet for two years! But when I get rid of the internet service I will also rid myself of the DISH service as well. I strongly believe that you are known by the product(s) you sell and push, so I place blame on DISH for the misrepresentation of HUGHESNET service. You both have to go!!!

With all DISH upgrades they are causing more issues than fixing them! My old box is not compatible now with the new upgrades in which the poor customer service I received wants a cc on file along with a new 2 yr contract. I’m in auto pay and haven’t had a contract for yrs. This will not be waived. My services worked just fine prior but now I’m going to be penalized. Way to lose a customer after 20 yrs DISH... Not very smart!

Took over 20 min and 2 phone calls to cancel Dish. I was paid up to the 15th and canceled on the 13th. They credit me two days and turned around and charge me $20 for early cancellation. I had to suspend my account for 3 months for relocation and was never told it would extend my contract. My advice is to stay away from this company. I was hoping I would have the option to go back to them. Not anymore. I will never do business with them again. I would think that they would be willing to work with you since they are losing customers.

DISH will not allow one time online payments to be scheduled. This means either paying in advance of the due date or risking missing the actual due date and incurring a late payment penalty. I believe DISH is the only vendor I use who does not allow scheduling payment on the date payment is due. I asked if I could call in and schedule payment on the due date and was told it is not allowed.

I contacted Dish Network to cancel my service, because they had steadily been increasing our monthly cost over the last 3 years and we were paying too much for the few channels that we watched. The agent who I talked with offered to give us a special deal, because we had been customers for over 4 years, which would only cost $13.00 per month after the $20.00 discount he was offering. I asked to get a list of the channels, because I didn't see the package on their website, but instead he named off a few channels and said "and a bunch more channels. It includes a lot of channels. It is a package that we don't even offer anymore" (This isn't word for word, but is as close as I can remember). After asking to get a list of the channels again, he said that he could send them to me after I signed up. This is where I should have said 'no' and canceled the service, unfortunately, I was suckered by the offer of a good deal and accepted.

This company is terrible. They tell you one thing and charge another, I requested to cancel my service, they charged me 12.00 for the box to return it. Then I went to the UPS store and returned everything and they charged me 298.00 saying they never received my box. The UPS store said they do this quite often and yet they have no way to track it.

I was a Dish customer for 13 years. Discontinued my service when I moved in Nov. I've now been battling them for over 6 weeks. They tried to charge me $200+ for an installation (weeks to get that resolved). They then tried to charge me for equipment. (I had to call them 3 times for their shipping box. Was told each time they were sending it. ONE FINALLY showed after almost 3 weeks. Equipment sent, they denied receiving & tried to charge me another $200+. Until I gave them the tracking #). They charged me for Dec. when I moved in Nov. I called them MANY times to straighten out these problems. Each time being put on hold & finally getting a rude representative who seemed to care less and would say I had equipment & installation fees (too lazy to read my customer notes to see that these things had been resolved). I finally filed a complaint w/ the FCC.

We had Frontier Communications in which we had internet, and Dish provided with them. We sold our home, and tried to have get service moved to up north. They did not Frontier did not provide service at the time, but they said Dish might so we called them. They never came out to check to see if Dish would set up to see if we could get service. They never showed up, I called them told them we do not Service. We got billed for service we never received. I wrote back on the bill never had service. Emailed them again. They asked for personal information. I told them if we had service with you it would be on file. They sent a disconnect service because of non payment. How can you disconnect something that never been connected. Finally got a box so I could return the equipment I got from Frontier. In November of 2017. How can I get this resolved?

I signed up for DISH in October with the promise of $150 gift card to be mailed 6 - 8 weeks later. I still have no gift card and no mailing date has been provided by DISH. This is FRAUD. They made a promise and willingly did not keep it. DO NOT SIGN UP FOR DISH- THEY LIE.

No flex in Flex Pack. Still get the same channels I don't want and have to pay extra for the ones I do want... And the equipment sucks!! Constant lying or better yet cannot speak or understand ENGLISH! THIS COMPANY SUCKS!

Inquiring for new service - I am appalled at the lack of customer service with this company. They want to ask you all sorts of questions and won't continue with your initial inquiry until you answer their questions. As a consumer, I don't need to give out my personal information to find out how fast their internet speed is. Be careful with Dish... If they are this demanding before you're even a customer, beware!

I called in to make a payment. They accepted my payment, informed me that I would not be on auto draft, 2 days later they drafted out the payment again. I called to inform them that they drafted out the payment anyway, they then said they were sorry and they would refund my money within 3 to 5 business days. After 48 hrs I called to check on it and the girl said they educated me on the fact that it wasn't guaranteed and she was not going to honor that. So I do feel as this was fraud and wrong of them. Thanks.

DISH is tied with DirecTV. Has the worse providers in the world. DISH lied about a start up fee but asked for my account info from bank. Said I was getting the top package for 117 a month for 2 years then my bill went up to 175. Took 49 95 out of my account when they said that they wasn't. Never got my voice activated remote. Promised a callback from supervisor. Never did but they called me because bill hadn't been paid. You couldn't give me DISH free and I still wouldn't take it. Very disappointed, what kills me when you are on hold the commercial says, "Are you tired of your cable bill going up? Get DISH. It stays the same." Lies lies lies.

Have been having trouble with one of our receivers and get no satisfaction from tech support, their excuse is that they'll send a tech out to service THEIR equipment at our charge... It's only 6 months old and they want us to pay a service call. It's not the weather or obstruction or us changing anything. It's their box. And they don't want to even consider it. These contracts suck. Otherwise I would cancel and go somewhere else, which will happen if they do charge me. Basically only the two games in town Dish and DirecTV, wish we had high enough speed internet and I'd get rid of them!

The first time when on Dish they took out more than what they said on my account. Now our dish bill is due on 12/31/2017 but my husband doesn't get paid till Wednesday. They claim which I don't buy it. They can't delay auto pay or stop it. Claim they're not a scam. However a legit company would work with you and help you. They refused to do either.

They told me I would get a $100 gift card after signing up. I call to find out why and they said the promotion expired, I had to fill out forms to get the card, I called them 6 times and got nowhere. Their installation person left wires hanging out of my drop ceiling and their signal goes out all the time. DON'T USE THEM. They sound amazing but are the worst company ever. I have been lied to before but these guys have it down, Their answer is it was a 3rd party sale. Stay away!!!

When I called their phone number to inquire about TV channel offers, I had to answer TONS of QUESTIONS about myself before they would EVEN tell me about the offers! IT WAS VERY ANNOYING!!! So, after getting thru all that, the person was VERY PERSISTENT in signing me up and getting my credit card # to get a tech out and said I could cancel anytime! I canceled the tech from arriving at my home on time after they tried to come a couple of times (after I called and SAID NO!!!) Then on my credit card statement shows they charged $49.99!!! So, when I called, she could ONLY credit me back $39.99!!! There is a processing fee!!!! BEWARE!!! Don't let them have your credit card number, UNLESS you are DEFINITELY planning on receiving their services!!!

They work with third party group called Infinity Sales who then works through another third party group called Elite Fulfillment group. This is a chain of companies who pass you off to the other when you complain and make it time consuming to receive your rebates that will expire. I was promised 150.00 in rebates. After jumping through a number of hoops I should receive 100 in 8 to 10 weeks!! The 50.00 one I have to submit an investigation as to why I didn't receive it which will take 7 to 14 days then I can submit for the rebate that will have expired by then. These companies are deceitful and are sleazy in their sales tactics. STAY AWAY FROM DISH!!!

I subscribed to Dish in June of 2016. I signed up for a 2 year contract. In February of 2017 I called and they sent me 2 Joey receivers because I added 2 TVs to house. I was charged $20.00 because I made a change to original contract. I now call to find out when my contracts end and I have been advised that because I made changes to the contract I added on to the time period. They are saying my contract restarted again in February 2017. The debit card that they offer for you to join $200.00. I never received it. They said I should have gotten it in the mail. The only thing that is true about Dish is that the monthly bill remains the same. But they screw you in many other little ways.

I had Dish for 6 years, bought a new house and had them install it here. First guy damaged window and left with the wires laying on the floor in the middle of the rooms. He also left a whole box of wire. Called Dish and they sent a new technician out. He ran a drill bit down across my drywall damaging it. I let it go. Is month they added a 15.00 fee on my bill for something they added to services. I called and had it removed. Next month the charge was still on there. I decided I had enough and after a long runaround I cancelled my service. Still being left to fix the damages on my home on my own and out of my pocket.

I contacted Dish TV through a chat line provided on the website under my account. The young person who responded said he could not help me as the internet service was in another department and gave me a number to call. I called the number and the young man who answered said that the internet issue was handled in another section who he contacted while I waited on the phone. He came back and told me that the other department showed I didn't have internet, only phone service. I assured him I had internet and it was working just 24 hours earlier when it suddenly stopped.

Customer service is being provided from a different country where the service levels and ability to communicate is very limited. At one point during a recent call the individual became extremely offensive to the use of my surname by labeling me as Mr. **. When corrected, the individual continues the wrong usage which left me no other alternative, but to request to speak to the supervisor. When being placed on hold the connection terminated, no return call was received from the representative to ensure customer satisfaction. The company instead of saving a few dollars on the use of overseas workers whom do not speak the English language should instead invest in the country the customers live in and the communities where the company is conducting business. It only makes smart business sense to have English speaking customer service representatives speak with English speaking customers.

DISH NETWORK… Does the punishment fit the crime? You be the judge… Background… I am going through the toughest time of my life. My business stopped making money and I maxed out my credit cards trying to buy inventory to keep my business going. I have authorized a company to settle my debts and needless to say, I’m having a terrible time making the payments. To try and save money I have been trying to find ways of saving money by cutting things out that aren’t necessary and/or finding alternate, less expensive ways to keep a few items to make life bearable. Satellite TV is one of those areas.

Well they don't have their stuff together. Was supposed to come Friday after 3. Someone showed up at 2. I don't get off till 230. Then was supposed to come Sunday after calling 5 times and being told someone was coming at 530 was told that who I spoke w didn't make my app... then today they came and put it in black screen in bedroom. Guy said would take 5 min and come back on as he was leaving. 2 hours later nothing and now have to wait some more. Wasted 2 days and no TV. Very mad. Get your ** together Dish.

I was a DISH Network customer for 7 years, I canceled my service 3 years ago and changed over to DirecTV. In October of 2017 while I was online making my bill payments, I accidentally made a payment of 165.00 to my old account at DISH Network and not DirecTV. I did not realize I had made this mistake for 3 more weeks. The payment was submitted and sent to DISH Network and accepted.

We got Dish and have been dissatisfied since day one. There are hundreds of programs and only a handful to watch. Had a technical problem and it took a week to resolve. No TV for a week! Now we were informed of a price increase. We are held hostage by a VERY long 2 yr contract. Have to accept it or face big buck charges to get out. If company was honest and stood behind their product, they would give customers 30 days to reconsider if not satisfied. Moral of story... don't do Dish.

The service I have had from their "CUSTOMER SERVICE" is the worst I have ever had from a company before, "VERY DISHONEST" and not helpful at all. Have had many times try to work with them but no one cares about anything except how much "MORE" money they can get from you. Had to stop my automatic bank payment as they keep taking it out sooner and sooner, each month (contacted them several time with no luck) bill keeps growing even on their guarantee fixed price lock (what a joke that is), half the time you can't connect to the internet, and they sent me "TWO" emails one saying I used 40% of my allotted time and then in 57 minutes sent another one saying I use 60%, all without the computer being on, "BUT" customer service said didn't know why but that's that. "WOULD NOT RECOMMEND THEIR SERVICE TO ANYONE."

My parents are seniors that live in an area where service is NOT at "99%, anywhere" (as they say). They have been taken advantage of for months. They pay over $150 a month for a service that doesn't even work. They keep being told they have to pay MORE to get better service. I JUST PAID THEIR BILL for the last 2 months because they can't afford it! Just finding their phone number online took me 20 mins, because the signal is so poor. Setting up this account to write a review took me another 20 mins.! My brother and I have called so many times to try and find something that would be a more fair deal for them. All they tell us is that they need to pay for a "better" router... Better than the one that they installed. But they can't install it for us. WE have to call the manufacturer of the router, and buy it through them. ANOTHER EXPENSE!

So here was my first time buying internet, the rep told me that 10G/month would be PLENTY considering my needs of working at home and streaming movies. Clearly a huge lie. I had burned through my data after about 5 days, but I kept trying to stretch it in the following months by using my phone hotspot. Finally, I called in March to cancel and they said they couldn't do it without a $200 cancellation fee (which clearly I can't afford), and sold me a plan for $20 more a month with 50g. Still crappy, but it met my needs.

On December 4, 2017 DISH Network took an unauthorized payment from my account. The representative stated "it looks like a payment was just processed from your account." When I asked her repeatedly who took the payment when and how much was taken she kept responding as if she didn't know how the payment was processed and tried to say it may have just been "a slip of the mouse".

Buyer beware. DISH is not living up to the promo they are offering for the holiday. They will cancel out order the day before and when you call back in the promo is over and will not honor it. I talked to 3 managers and none would honor it. They told me they have to run credit again and told me I had to pay for the Hopper 3 in which my promo was included for free. They are scamming people during the holidays. Do not fall for their holiday promo.

We Signed up a DISH Network almost a year ago. Everything was great good service until we had a charge on our account that we did not place. I call DISH Network to dispute the charge. Representative implied that PPV view events cannot be refunded because lots of customers take advantage By ordering pay per view and disputing the charges. They pretty much implied that I was a crook Even though that we paid every month for bill on time. Never ever had an issue with them before. When I told them happy for letters and you at the end and cancel my service they transferred me to a completely Different department. I knew representative by the name Irene Looked over my account and apologized for the previous representative's behavior and the supervisor's behavior told me that there will be a review and She will be more than happy to refund charges that we did not make. I honestly don't think I'll be continuing my service.

I've had Dish services for about 3 years. The connection would get interrupted with the slightest wind and rain. However I never really watched TV so I decided to cancel services. They charged me because I had went a week into my next billing cycle. This was Oct. 30. Then they said they would send a box for me to send my cable box & remote in but NEVER RECEIVED IT. I believe they never sent it so Friday Nov. 25 I call to say I didn't get it so they say since it's still in my 30 day limit to return it they will not charge me and start my 30 days over and send another box. Then I receive it Thursday November 30.

I specifically asked about the channel cancellation of network channels used by Dish and was told they don't cancel network channels. I agreed to their adhesion contract. Service was spotty, constant breaking up into pixels, not recording on-time, ordinary programs in the last minutes. Calls to correct were only temporarily successful and then within 6 months they cancelled CBS and attempted to use consumers as leverage in their negotiations with CBS (over Thanksgiving to cause as much distress as possible). So when I called to cancel service for their breach of contract they charged me $540. I would never do business with Dish again and think you should be aware of how they take advantage of consumers to the consumer's detriment.

Company charged my account after assuring me they wouldn't tried charging my account again. 6 days after I cancelled scheduled installation. Poor customer service, refund takes up to 17 days but they can send you $100 gift card in less than a week. Reason for review is they have cost me to miss work and cost me money and I consider them to be thieves lacking honesty and integrity.

I have Dish Tv, I moved from Oregon and had it reconnected in Montana. After 2 months of arguing about my system finally a manager contacted me and gave me a new one. I purchase a Polk sound with the new installation through Dish. Paid Dish for the system. The Polk system now doesn't work (Remote) and Dish states I have to call another company. I have several time tries to call them, Try to go through 9 prompts and then they say, "Sorry. Closed." I paid Dish for the system and David a Dish rep said, "Nothing I can do. Call Polk." Sorry I paid Dish for the system!! You call. I paid you not POLK.

I canceled my DISH account after being a customer for several years, and closely followed their instructions for returning all equipment. Then I got a bill for nearly $250 for "unreturned equipment". I spent nearly an hour on the phone with one rep who said "you'll have to wait at least another 1-2 hours before I can get you an answer", so I hung up. Then called again and got another rep, told her what happened with the first call, and she immediately said "Oh, sorry, it looks like we did received the equipment" (I had proof via UPS tracking numbers). Then about 3 weeks later I get a bill that was the same amount as my former monthly subscription. Called to complain and the rep said, "Oh it's because you haven't returned your equipment." This is either a) horrible, incompetent customer service or b) fraud. Stay away from DISH.

I had a technician come out and install services for me today and once he was finished setting thing up I noticed that picture on my TV was fuzzy so I ask him why and he said that my TV??? are HD... And I said I know that what I ordered. Dish assured me it would be HD in all rooms and the technician explained that he installed old cable boxes that only supports 780 megapixels??? So I asked him to just cancel service and I'll go with another provider that provides better quality TV??? He told me it was too late and that I cannot cancel. I'm locked into the contract? Mind you I haven't even signed the contract and this was just installed... Dish told me I can pay an additional 150.00 on top of the 200.00 I had already given them to get a upgrade on the cable boxes... This was such a disappointment. I would never go with Dish Tv. Buyers beware.

I called the people at DISH TV looking to get a new service provider. I spoke at length with one of their representatives about the cost of the services I wanted. I was quoted $69.99. I repeatedly asked them about any additional fees. I was told there were no additional but would be $69.99 + tax for the first three months. Again I repeatedly asked if there were any additional fees and I was told no there are not.

Dish Website promised a full year of HBO free, along with other offers. I confirmed this with their customer service rep, then signed up. Found the year was only 3 months and the offer had "expired" in October (I activated October 6). They said they would contact corporate to see if my HBO could be extended, but I hold little hope of this. Just another of many reported rip-offs.

I call DISH Network about 2 weeks ago about my bill after paying it because they disconnected my services. I showed them proof of receipt of payment where it was paid November 11th 2017 my services was turned back on. Then as of last night 11/27/2017 my services was turned off again. When I call them last night they told me that they did not get my October bill. I told them that I did pay my bill and that I just went through this a couple of days after I paid it. They went on to say that they did not receive my payment where it was paid. Then said that they took the money from my account then a couple days later my bank took the money back from them and charge them for it. My bank said they do not do that and that it was on DISH Network.

So my wife and I were in the process of moving from New Mexico to Nebraska, but hit a snag in selling our home for now. So we dropped DirecTV and went to DISH when we found out we had to stay put for the time being. Took the Tech 6+ hours to get everything done and get the hopper and joey to sink. Mind you this was almost 3 months ago. Took me 8+ calls to tech to get someone out to look at the hopper, it got replaced fine. Works great now. Now I'm not stupid when it comes to what a receiver is and mind you this is an ongoing problem from day 1, the joey on at night, hopper off at night because I am a service connected disabled Vet and need the background noise to sleep. So the joey is freezing up on live TV and Netflix and they are telling me it is a software issue and they are working to fix it.

It is Thanksgiving, and I am not able to watch the Dallas Cowboys game because Dish Network has refused to realistically negotiate with CBS. While it is accurate that CBS can decide to pull programming from a provider, Dish Network is using the tactic to attempt to strong arm CBS into a poor position. I dislike that my family tradition was interrupted. I now HATE DISH NETWORK.

Initially when I started their services they overcharged me over $300 from what was originally in writing and I filed a complaint with the BBB which did resolve it after multiple phone calls and weeks of stressful communication with people who did not seem to know what they were doing. Now at termination because I moved out of their service area I was told to pay $72 and return the equipment and everything would be zeroed out because it was a bundle and the Internet service was not offered in my new residential area. After multiple phone calls after getting a bill for 461$ And trying to explain to the loyalty customer rep she would not hear that I had already been told the bill would be 0 x 2 different people and insisted that I pay $360 for cancellation fee of Dish Network which is available in the area which is the opposite of what I was told.

Dear DISH customers, what sorry service they have, I just cancelled my account and told them to take autopay off, was told that the early termination fees of 200.00 and 24.00 to return two receivers would be automatically taken off my debit card, told customer service not to debit my card at least 3 times, stated I consented, was just laid off my job and have no money coming in, but yet they debited my checking account 250.66, I received an email stating would debit on 11/24/17, but came off on 11/20/17, have gotten all sorts of runaround and different stories, filed fraud charges with bank, spoke to legal and stated they would not reverse, filing complaint with FCC and will sue!!! BUYER BEWARE.

I have been using DISH for international channels - but I am watching more advertisement than real programs, it is really frustrating after paying this much of money. I suggest not to use this and find something better - in which we can enjoy real programs.

We have been a customer of DISH Network for 9 years. We pay a monthly equipment charge with the understanding that is the equipment has any issues, they will take care of it. We have been told that a $99 service call fee, shipping charges for returned equipment, will be assessed to our account. This is after we have been dealing with their Technical Dept for over two months trying to figure out what an error message is that stops our service from working. Terrible customer service!

So my experience with DISH was OK during the time I had them. I never like dealing with these companies but hey if you want good TV what's the choices. So I am with them for the 2 year contract and at the end of the contract decided to go with cable since I already have phone and internet with Time Warner, Cable saved me 50.00 a month and no contract. These slugs now want money to return their equipment. First they hassle me once I tell them I want to terminate the service and now they charge me a fee to return their equipment. Folks don't give them your business. These people are low life scum.

I've been a Dish TV/Dish Net customer for a little over a month now and the first couple of weeks my internet worked perfectly. I've had to call numerous times over the last 2 weeks due to Dish Net connectivity issues which they told me to disconnect the power cable and reset the system. Dish has replaced my modem and I continued to have issues. After calling for the 5th time they agreed to send out a technician and the best they could do was send out a tech a week later! I then asked if this was a continued problem and there was no solution if my contract would be null and void, to which their response is I'm contracted for 24 months. I asked to speak to a manager twice on the last phone call and was ignored. DO NOT CHOOSE DISH TV. You will potentially have to pay for crappy service and even worse... SUBOPTIMAL CUSTOMER SERVICE. Hindsight is always 20/20.

After more than a decade of being a Dish customer - I had to disconnect due to moving to a new location with another provider. Not only was it an extended hassle to disconnect, but they disconnected my service a week before I requested. With everyone cutting the cord, it's so sad that loyal customers are treated so poorly.

When sales person tried to get your info and promised you all the good, at the end you declined the deals they should have no business to check credit report? Not on my case, I refused since the very beginning to go beyond few questions that I needed but sales person ignored my requested just kept trying instead. I found out later on that my credit report was inquired! My question was why? This is unacceptable practice, poor management, I will never again deal with such scams!

Another worker told me it would only be $139.00 dollars and said to call when I decided to change things.

My daughter called DISH network to sign up for their service. They told her they couldn't do it unless she had a credit or debit card. I okayed them to use my debit card, and was assured several times, that my card would not be used, just needed to be on file. My daughter missed a couple of payments on her account. It was discontinued, and bills were sent to her PO Box in my name, which were probably returned. They called her home phone number looking for me. After six or seven years of her paying the bill, with a card, they all of a sudden decided that I was responsible for the bill. I contacted the State Attorney General's office for Minnesota and filed a complaint, since they had turned me over to 2 different collection agencies. The collection agencies dropped the collection process, but not before the collection went on my credit report.

My ex husband had account with Dish and he had it turn off and I had let him use my debit card to pay his bill awhile back. Just a few days ago I go to bank to withdraw money off my card and they tell me Dish network took 248.00 off my card without my knowledge to pay a bill he owe. By all mean that theft. Stealing money from someone else is just not right. I don't even have hope account with Dish and I see why they are a ripoff. Hope everyone read this. DISH NETWORK IS A RIPOFF.

This service loses signals when it rains or snows or the tree is dew laden. When football and basketball are at their peak DISH loses signal for 30 minutes to 2 hours. Not able to watch the games or programs you want when the weather outside is bad is a big ripoff. Avoid signing Dish Network contracts because they will put your neck in a noose and only tighten it if you squawk. NOTE: IF you cancel because the signal is not reliable they still charge you 20 bucks per month for the remaining months as a separation RANSOM for them to go away!

Just so everyone knows, order you ppv movies online or with a representative if you have certificates. THEY DO NOT LET YOU KNOW THIS VERY CLEARLY. I am now paying 7$ for a movie I only ordered because I had these free certificates, well I ordered on the tv... So now I'm stuck paying for this movie. They said they will not cancel my order, will not refund me, will not do anything to fix this problem. I'm very disappointed in their poor customer service. And want everyone to know how to order these ppv certificates properly.

They lied about their products. You do not get internet, only Dish TV. They take your debit card number, bill you for something you didn't get. I put a stop on my bank. They lied. I wanted internet. I took a screenshot of the living they are delivering. Shame on you. You do not deserve to be in business.

My first three weeks of having DISH I continuously had issues with it. I spent roughly 9 hours of my personal time on the phone with their customer support and finally they sent out a rep to look at my system. He stated the boxes weren’t set up properly and reinstalled them. I had no issues for a few months and then I got a bill for $113 instead of my normal $69.99. I called to see what the issue was and DISH stated that I didn’t call to cancel HBO, STARZ, Showtime, and Cinemax after my free trial, even though when I initially signed up for DISH, I told the representative that I didn’t watch or want any of those channels in my package.

I've had the service over 4 years - signed up under a contract for 24 months at 29.99/mo for 120 channels. My bill has more than doubled since, to $77/mo, while the actual content has diminished; we've lost channels including both network and local programming... This on top of the fact that we've NEVER had anything like a real 120 channels of content - my "channels" include the DISH Preview Channel, roughly 25 HD TV duplicate channels, about 15 home shopping and infomercial channels, and dozens of channels which stream different playlists of music (ie. 80s, 90s, classic rock, classical, jazz, etc) but don't have ANY video programming. In total there are less than 24 channels that I actually watch.

My boyfriend decided to go with DISH Network after he received a phone call from them with a deal. He gave all his information and then they needed $25 Deposit. So I told him he could use my debit card. I got a text about a $250 purchase on my card while on the phone with them. I asked her about it and she said no it’s $25. I said I have an alarm on my account. She hung up and they wouldn’t answer the phone. Now my credit report shows me owing them money??? This is insane.

I signed up for DISH and was promised a free hopper we didn't get. First of all they would not even sign me up until I gave them a credit card number. I was told nothing would ever be changed to my card unless we cancel service and don't turn in the equipment. As soon as I got off the phone I checked my online account and was already charged 49.99. I was promised free installation and a free hopper. They also set up to where they was going to charge my credit card each month and I didn't even talk to the person about that when I signed up. I feel like DISH is misleading and tells people lies. Don't ever give them a credit card number. They will take your money. If anybody signed up for DISH and they tell you it's free installation that's a lie. They take the money from your card before you get off the phone. I'm going to contact the Better Business Bureau because they should not keep doing people this way.

They claim to gave the best customer service, but with 2 stars, their competitor must have only one. The incident took only 3 phone calls to resolve, so I should consider myself "serviced as the farmer has his heifers serviced". Due to my fault, and high stress level, I did not see the interruption notice until almost too late. Therefore I called on Friday to indicate that I was sending them the full balance $89.00 electronically via my bank, but the funds would not be withdrawn until Monday, at the earliest. I informed the guy that all would be paid, and requested that on that basis he waive the disconnect for two days until the funds came. All he did was argue with me and insist that I pay an additional $10.00 for an extension that I did not want nor did I want to pay for since I am in the process of cord cutting.

Dish has been great for my husband and I for almost 18 years. Their customer service has been wonderful and Dish has tried to fix every problem that we have encountered. True if the weather is bad or if you have a lot of trees the reception is bad and you lose the signal, but this is not the fault of Dish. The cost of Dish is far better than most cable companies. I normally do not give positive reviews but in this case I would give Dish a five star.

I referred my sister to DISH when it was time to get my echo dot. I was told Dish would credit my account and I would have to go purchase an echo dot. I called several time to resolve this but each time I was told something different. Refer a friend is FALSE ADVERTISEMENT. I have been with Dish Network over 10 years and to be disrespect and lied to Dish could not give me reason why they would not give me echo dot.

Stay away from DISH tv or you will be sorry. They have people from other countries take your order and tell you that you will get channels you ask for. Then when they come out and set it up it all diffrent and they dont let you out of your 2 year contract which I have no intention of paying. So stay away if you dont want aggravation like I got. Go with DirecTV, they gave me what I asked for.

I am a new customer for about a month and a half. The Hopper 3 Television guide software is not working. The guide goes forward to highlight TV programs for two days, but the guide is supposed to go up to seven days. The Dish technicians have exchanged 3 new Hopper 3's and all are defective. I spent eight to ten hours on the phone with Dish and they can't resolve the issue.

DISH's deal seemed too good to be true -- and it was. Because I relocated out of the area, I had to cancel my contract with DISH. Per DISH's direction, I mailed back the one piece of equipment that they requested and agreed to pay the early termination fee over a 12-month period. Fourteen months later, DISH billed me for $298, claiming I hadn't returned all of the equipment. Despite multiple call with DISH, they still insisted that I pay the $298 for the equipment -- even though they had told me I did not need to return it and I had moved from the house in which the equipment was located. Do not use DISH. They apparently make their money through fraudulent charge. I paid the earlier termination fee over a 12-mo, mailed back the equipment that I requested.

I have Frontier for internet/phone. Despite their partnership, and how DISH advertises its bundling with this provider, they refused to allow it. Apparently it is only "allowed" for certain accounts. The man at the DISH corporate office (have fun trying to find that info) told me that they don't have to disclose everything to customers, and that they are a privately owned company. Be careful... I wouldn't trust this Company for anything.

DISH Network is the same as the others - get you in on a great deal then when it's over up goes the price. Their package selection is no better than the others. Way too many channels that I don't even watch. Wish they would let the customer put their own package together.

Price keeps going up and up. I am ready to cut the cord and purchase a Roku. I also think I should get a discount when they are fighting with TV stations and so those stations that I am paying for are unavailable.

We had Dish Network 4 less than 6 months then all of a sudden we couldn't get internet service. They said it was my router. So I went out and spent over $200 on a high quality router. Still did not work, so they asked me if they come out. My wife stayed home from work all day. Their employees was in our home for over 8 hours. Equally on all brand new equipment and then said the problem is at there end. We call them again two days later, ask him see if they had it fixed. They said they needed to send someone out again which means my wife would have to stay home again (I told him no not unless they're willing to pay for my new router and my wife's time and they refuse). I told them they could not provide me with service as they promised. It has been a month of inconvenience. I sent their equipment back. They still kept billing me even though they had their equipment.

I had Dish for 12 hours. When I realized that the satellite was put up front and was taking the view, I asked the employee to remove the Dish. We looked at alternatives. There were none, unless I cut 2 trees. I called Dish to explain and they told me to return all equipment. They did not send me the labels so it took a while. I had to harass them to get labels to return equipment. I thought I was done and was assured at least twice that I had nothing to pay.

Due to weather conditions, it will affect the satellite and with cable it does not. If there was a way to do some adjustment for cost, it would benefit those of us using cable to have a way to make the satellite usage more beneficial than cable with no weather condition issues.

Called Dish to upgrade to Hopper, was told that all current services plus additional services came with renewed 2 year contract. Tech installed new equipment and later that evening discovered that the VOD (video on demand) would not work without internet. She insisted that we had to have had internet with old system in order to work... I have had old system since 2002 (15 years) and l also live in the country where we don't have unlimited internet and very limited plan with Verizon, one movie would have sucked up all my data. I told her to just bring back my old system and I would live with that.

I have been a loyal DISH customer for more than 10 years. The service and prices are great. Online and phone customer service is helpful. It is easy to change programming online. Reception is great too!

Dish Network has impeccable customer service. Calls are answered in a minute or less and they always want to help us. We are with Dish since 2008 and we moved once, they took care of it perfectly. Once we had a difficult, intermittent technical issue and they didn't give up until it was solved.

For anyone looking to get DISH TV service... be forewarned... my 83 yr old father listened to their sales pitch and agreed to try DISH service. Had service 10 days and called to cancel because he “hated” their service only to find out he owes $480 to cancel. I called customer service and was passed on to a supervisor & then president’s office only to be told the same party line 3 times, apparently there is no trial period or ability to cancel after ten days even if the service is beyond awful. As far as I’m concerned DISH is preying on consumers not aware of their policy and are out to rip off the public. If you choose to do business with DISH ask me for details. If they’ll rip off an 83 yr old man, they’ll rip you off too!!! Yes I’m contacting the Better Business Bureau tomorrow.

I'm paying a lot of money for practically nothing and so many channels I don't use! They've taken away good movie channels and charged more. Also an extra box had to be replaced and they're charging us twice as much for that as before. In other words we're getting a bad deal and we feel like captive audiences.

We do like DISH TV, but feel it is way too expensive for retired citizens. We live in Upstate NY and have weather conditions and it seems like the dish is always going out. I called to have our due date changed due to timing of our Social Security deposits and was told it would cost to change our current DUE DATE to a different date that would accommodate our direct deposits.

I think it is ridiculous that I have to package up all of my equipment and ship it off instead of them sending out a tech. I am moving, I have enough packing to do. I need to be on payroll with packing up their boxes. I was with them for 6 years and have paid for this equipment probably 5 times over. And they threaten to charge if you don't pack up their stuff and send it in. TV service wasn't horrible; internet was awful though. I got Xfinity and am happy with them.

My online account was hacked and over $975 of charges were incurred for channels and movies I did not order. The bill was over 12 times my monthly fee and no one had any brains to think that there may be a problem!!! It took many phone calls and wasted time to fix - had to talk to the "president's office". DISH is a worthless company peddling smut!!! Do not use. Do not waste your time or money and every time a leaf falls off a tree or a 1 rain drop falls you lose service. Crap crap crap!!! Wish I could rate this negative 1,000 stars!!!

Don't get many channels and the cost has gone up so much. I don't even have any movie channels on my package and I pay over $80.00 a month! I'm not a satisfied customer.

Dish service has gone up considerably which is extremely disappointing! We are satisfied with their customer service and service in general! However, we have been Dish customers for many years so I feel the cost should be kept reasonable &/or discounted for their loyal customers! Thank you!

My husband and I have a Dish for several years. We went to cancel it and Dish said that they would put it on a promise for 9 months. When I realized that 9 months had been up I called and ask for a packing box to send equipment back. Then I receive my bill that had been bundled with another company. They charged me like 200.00 dollars. When I called Dish to try and get this correct they refused to work with me saying that there was nothing they could do. I will never recommend this company to anyone.

I lose my signal too often and I pay way too much for what I get. They nickel & dime you to death! Also, when they say you get X # of channels, be prepared, many of those are funky shopping channels that you've never heard of - I'm not talking about QVC or HSN.

The basic DISH connection is very proper & very cheap when including their monthly charges. Their costs have initially attracted me the most, including many DIVERSIFIED channels & fully inexpensive to operate. I'll emphasize that once or twice per year I'm receiving minor Dish/satellite connection for not working properly, but that only included few minutes or hours while clearly working fine. I also know that our higher restrictions should also be included against our very expensive & fully corruptive COMCAST or VERIZON!!!

Service is good, channel lineup is good. But I hate paying for all the channels I don't watch - mostly college sports. Would like to see that as a separate package.

Former Cox subscribers, made the switch a little over a year ago. Much, much larger movie menu and we'll never go back. Still wish DISH Network would offer MAVTV. The weather blackouts are a non-issue.

For the most part no complaints... however too many info commercials take up a lot of programming... and many shows are repeated 2 or 3 times in a row e.g. Mon, Tues and Wed.

This company is, at its core, dishonest. They will promise you all manner of things and then do whatever they can to weasel out of their promises. One of the worst things that you can do is to allow them to charge your checking account or credit card on a monthly basis. They will slowly increase your fees and charges until you are paying far more than you think for the service. So if you do not check on them every month you will one day find out that you have been paying far more than you think for the service you are getting. I was a DISH customer for nearly 20 years so I know whereof I speak.

The service is better than the other companies I was with and the price is cheaper than most, I have recommended to friends. Get free channels each month.

We haven't had a lot of problems but when we have to call customer service it takes forever to get a real person. And then often times they switch you to others. Plus, getting sick of Say Yes to the Dress!! We pay a lot of money a month ($165) for seeing the same things over and over. Thinking about changing to a less expensive package. Too many sports channels also.

The service that I have gotten from DISH Network is really good for its value and is a lot better than my previous service that I had at my previous house.

Poor service, went one month without service due to problems they could not figure out, never received compensation for the loss. Customer service is very frustrating and not helpful. I don't believe they are able to think and respond beyond what is written on their troubleshooting scripts. Poor or no reception when skies are overcast or a bit stormy. Plus the technician that adjusted the equipment on garage roof, caused serious damage by pushing the excess cable in between the roof lines, didn't realize until we found water damage inside the garage/wall and outside ice dams which accumulated down the cable to the foundation of the house caused more water damage to the base of the house.

DISH Network has too many shopping channels and also goes out during heavy rain. There are some channels they do not carry such as MeTV, full time Cozi TV, This Channel and subchannels of network and local stations. But the good: 1080I picture and customizable sound.

I'm satisfied with my service but would like more channel control, there are too many channels that I never even turn to. I also think the price could be better.

Even opting out of the larger packages for a small one with options, the small package inundates you with a multitude of shopping and religious channels.

I would not use Dish Network as a TV provider. They are nothing but a bunch of rip off people. They asked for three pieces of information then read the information then they tell you after. I have already told them that there is no money in the account yet so they pull $0.75 a dollar another dollar and then I get charged $96 in bounced fees after I told the guy not to pull any money then they tell me when I call back to try to make them correct it that it's not their problem it's mine and I have to deal with it. This is wrong and I will make sure I tell everybody not to use Dish because all they are a bunch of rip off people.

DISH is all we can get and its cost was too much. They cram all these channels at us that are useless. For service you can't understand them on the phone.

Well, to start with, no matter who it is, the programming is awful! People in Hollywood are not as wonderful as they think they are. The best programs are the animal programs on Nat Geo Wild and Animal Planet. But same shows over and over and repeat program the next day. They have way too much control at way too high a price! So overpriced for what you get and paying for equipment rental that never stops goes up all the time and you could buy it and be done with it, If I could get the tv stations to put up larger antennas as we only live out 25 miles from the city we could get rid of these people all together. The worst thing is when it rains the dish goes off and if the wind blows it goes off again.

Customer service very helpful when I call for help. Even though people give bad ratings I don't have any problem with customer service or with reception on the DISH.

Everything is great until you have issues with the DVR. Then, they only want to "reset" it causing you to lose any recorded programs you had and/or already set up. That is their answer for everything. Reset the DVR and any issue you have will be remedied. Just frustration! We have had the same DVR issues since the first week it was installed, the DVR has been "RESET" too many times to even count, and NOTHING has been fixed. Just lost recordings and DVR settings we previously had. :(

I have been a Dish customer for more than 30 years and have seen all the changes. Some of the changes are great and some are not. The cost is very expensive as I also have my internet with them. Both are all I have for the best service in the "country". They are very reliable if the weather is good but can be a pain when it isn't. All in all, for folks like us who live way out in the country, they are great!

DISH used to be great with good customer service but both have changed dramatically. Ongoing issues with programming; shows set to record don't, others we skip record instead. Guide will say one program but something different actually records. Whenever we call, DISH 'blames' our dvr, even though they just gave us a new, upgraded dvr at a higher monthly fee and it is obviously an internal programming issue not a dvr issue. Except that I do not want to get into a contract anywhere, I would leave DISH in an instant as they refuse to take responsibility for their issues.

Whenever it rains, gets cloudy or too sunny the dish takes a break and service is interrupted for at least an hour or until the weather clears up. If you're watching something good you can forget it.

DISH Network did not tell me the truth when we talked to them about what we wanted, I was told my internet. Would let us watch Netflix, we can watch one movie a month only. They won't fix this. We want out of our contract.

Costs and duplication of shopping channels. HD DVR are great! But I just decided to cut the cord and go with OTR Antennae and use a DVR to record local programming.

We have had Satellite TV for a long time now. I don`t know what life would be like without it. I look forward to watching every day. I have a few favorite channels that I watch weekly although look through the channel guide every day. My favorites are crime and nature shows.

Pay to have your satellite adjusted every few months. It would be worth it. If you're a do-it-yourselfer you'd save a lot of money. Otherwise you gain a lot of "snow" or drop a lot of channels. Cost keeps going up and options keep going down, but if you're really savvy and aren't afraid to lose service for a few weeks, you may be able to negotiate for a better deal, but believe me, it won't last long. Of course, you lose service every time it rains hard, a storm moves by, it snow hard, it's really cloudy... need I go on. And getting changes and updates... you have the be the account owner, so if the account holder is too lazy to get things fixed... too bad for you. But it could be worse... you could have service through Verizon!

We are bundled with Windstream. Not a good idea. No one wants to take repair calls and ee frequently have service down, bad weather and such.

This is not the company I wanted, but Charter would not run the cable up my driveway. I am happy with Dish Network but don't like the extra charge for the joey. And it is just too expensive.

I don't understand why satellite companies can't just let customers subscribe to the channels they watch. Or at least, include the more popular channels in the lower priced packages. I HATE paying over $100 a month just to watch a few channels on tv. I do not subscribe to the premium movie channels and it still cost me over $100 a month.

DISH Network's packages don't meet our needs. The service is expensive for what you get and there are a lot of channels that we never watch. I have looked into other providers but can't get one with reliable service in our area or I'd switch.

Been with Dish for over 2 years. Box decided to go out one day and we called them up. They said they would send us one ASAP. Asked to be credited for those days without service and they sent one overnight. The new one froze during install. Called again. Said it was our fault! Would take 3 weeks for a serviceman to come to our house. We canceled. They were rude to us. Signed 2-year contract for a lower amount and after 1 year our bill doubled. Every time it rained, we would lose signal. We tried at one point to add Internet and they gave us the runaround and said they would call back in a few days and they never did. Now I'm waiting to see what kind of bills and crap they are going to charge us. Our contract was over months ago. They give new customers good deal then you sign contract for 2 years and and after a year jack your bill way up and don't care about customer loyalty at All! Worst service Ever!

I moved in December 2016 to an apartment complex and they don't accept antennas of any kind. So I called and they made me buy the "sling" which didn't work! I gave up and put it on hold for a while since they didn't give any solutions whatsoever. I moved last September, called, and got my service working and FREE! Well I just found out that I gotta move again and I said no biggie since the ** ad that supposedly the moving was free.

First there are too many commercials, no matter what channel. And at least the DISH offers a lower priced package, 35.00. In the past they would work with you, the others won't and that why I am with DISH.

I have had excellent service from Dish Network. With exception of my bill going up, I've had no problems with them. When I call, I've always had considerate and professional help. So far, so good!

Dish continues on the road to less and less value at higher and higher prices. At this point, I am reviewing other options - I have been a loyal Dish customer for 10+ years. Programming has gone downhill very fast over the past two years and it is at the point now where I literally cannot find a new program to watch - all of their channels basically re-run all old TV programming with the few exceptions of occasional new programming on the premium channels.

DISH resolved the issue and they waived the early termination fee. I’m very satisfied with the resolution.

I have tried other companies and came back to Dish, I have never had any problems, has great customer service I have no complaints. Go Dish go.

| up for 2 yrs. After about 4 months started missing local channels and new channels. Had maintainability plan and called & begged them to come out and fix it. Would not service networks. Canceled account. Cost me 295.00. Real CROOKED. LIMITED INCOME and CHARGED to my CARD. NASTY PEOPLE, DON'T CARE ABOUT REPUTATION. Ripping off old people.

We have been so happy with the Dish. Not with Comcast. Tech support is so much better; and NOT OUTSOURCED!!! You can understand their tech support and they are sooo much better trained.

I had no idea that a dish antenna was so weather sensitive. If we got anything more than a drizzle the water running over the dish prevented decent reception. And snow was even worse. As soon as an inch or more snow accumulated on the dish reception was nonexistent. We took turns bundling up and going out to brush the dish off. And they didn't install it in a very accessible spot either. Never again!

The cost is way too high and they make excuses for increases and blame other local network. Their customer service is lacking in what they can do over the phone. The signal is won't stay and I lose it about 50 times per day.

Dish changed their software and the lag time from screen to screen is horrible. The system is very hard to maneuver in. Not very happy.

They have on demand feature and have the seasons of a series that's on TV let's. They are listed but never have The Season's episodes there. It drives me crazy. Comcast always has everything listed with all the season so you can go back to the very first time it started. Dish Network should do the same. If they claim to have on demand feature and put up the icon for the episode but don't even have all of the episode what's the point of an on demand. Even the current season that they're in they don't even have all of the episodes. They're usually missing like the first three.

We like Dish Network, but it's just ok. We pay way too much for 250 plus channels because the channels we like ONLY come in that package. Our dish loses signal very easily due to even just clouds. We live in the country where we have no access to high speed internet or reliable cell signal so Dish is about the best in that situation. We've had DirecTV, and switched because the customer service was much better with Dish.