DISH Network Reviews

I have been with Dish for the past four years. My bill continues to go up in price. How convenient they do not have my account from 2016 through 2018. So I’m guessing my bill has gone up 40.00 in the past two years. I was told prices have to go up for watching specific channels. Love how they are looking out for the millions of people who are now unemployed and scraping by. Will never refer them.

Channel 2, 11, 20, 23, 26, 38, 48,and 62 have not worked for currently 3 days. This is not unusual for Dish to not compensate the customer for package contact breaches. Which is wrong. Dish is making money on breached contracts. Dish is a dishonest and profiteering wrongly. Stop Dish or shut them down. This is America. Not some third rate country.

I DON’T RECOMMEND DISH.. I’ve been with Dish for about 8 years now. Only a month ago, I started getting bills for ‘Hughes Net’. I had absolutely nothing to do with this company, so I thought I had a fraud problem on my hands. Earlier this week, I contacted Hughes Net to try and solve this issue. They informed me that I had signed a contract with them, which obviously surprised me, given that I had never heard about this company before, only on TV. They told me that I signed a contract with them, and they even described my house and everything...

I cancelled my service in March, 2020. I was using credit card auto pay and my card was charged $345.25 first day of May. When I called your customer service today after getting my credit card bill I was given the runaround as they usually do. The manager, name wasn't provided because he didn't have to reveal that he said, was very rude and would not explain this policy other than to say it is posted on the website. There is nothing on your website, nor was I told about the charges that would occur. Why would anyone sign up for this if they knew you would keep a month's worth of money after cancellation?

Dish Network sucks. I've had it 3 months now. They they said they guaranteed prices for the first two years. Say no hidden fees. All fees and service are final and in binding contract straight up pricing. No second year price hikes so monthly bill should get that should always stay the same. That's bull. First two months I had it they took payment out of my account two weeks before it was due which caused me to be overdrawn each time and cost me more money. Last month they didn't even take a payment out. This month instead of taking the payment out they took the payment plus $50 out of my account which $50 would have had another bill of mine.

When I got the dish installed, I was offered to purchase a wireless box. They never said my monthly bill would be the same as rental. They call it service fee instead and still charge me for using it.

I cancelled my dish when I moved. Was informed that I was not under contract and two months later they debited 420.00 from my account unauthorized. Service was not good, Kept losing connection and dish freezing up. Installers had to come out twice since it was not done right the first time. Would not recommend service to anyone.

I pause my service and, during that time they billed me for the service anyway and automatically deducted it from my bank account. I found out that they charged me for Center Ice, but never informed me or activated the channels. Also during the break in service. When I asked them why they did this, they said it was because I had ordered it the year before... so they figured I would order it this year. They have refused to send me remotes, when I had a promotion for free remotes. They continue to bill me for my first receiver... even though I had to send it back to get a second receiver that would work.

Recently, we cancelled our subscription with Dish Network. They provided us with the packaging to ship the equipment back, and final billing, which we paid at the end of the service. Almost 2-months later, AFTER they had received the equipment, we receive a bill. Speaking with the “Customer Service” **, we’re told “Someone activated a Pay-per-View” under our account, and we are obligated to pay the bill. WTF!!! We requested to speak with the legal department as the “Supervisor” (I use this title loosely), was a **, and refused to provide us with the details of this alleged PPV purchase. This place is going to crash. Their service sucks, and after dealing with the BS for many years, I’m so glad to be away from them. Stay away from Dish! They’re so hard-up, they’re scamming people for $20. However, I will gladly ride the Dish scam-train up to and included paying attorney fees.

I am very upset after they came and offered a better WiFi system (extenders). They failed right away. Had to go back to the original. Now they won’t refund the money because 40 days has passed. A person called and disrespectful talked to me. I wasn’t looking for equipment just tv cable service. Never buy third party equipment. Lost $275.00.

Employee stated a price for 3 to 4 days ago. She said it would be better to wait and pay until the coming bill was due so as not to lose those days at higher pkg. Was assured all the info would be there when I called back, It wasn't, I ask them repeatedly to go listen to the recording of our conversation. Was told she had no authority to give that price, NOW this is their employee. Price is suddenly approx $20 more than I was quoted. They are doing me a favor. LOL. AS far as senior plan, there is no discount--anyone can get that offer. I would have been satisfied if they said they would honor the original quote for 6 mt to a yr. NO such thing as Customer service from Dish, I will not recommend to anyone. By the way, I referred 4 customers who signed with them many hrs ago. NO MORE. Caring about their reputation is gone.

I am leaving Dish after about 18 years with them. I am at a time I needed dish to help and I was slapped in the face. My dish is turned off because, well, buying food to survive right now was more important. I called and did the chat thing with them and was just told to bad pay or have no tv. Since I told coworkers and friends they thanked me for telling them and have said none of them will ever use Dish Network.

Hello, I had just made a call to customer service this Sunday to a man named Ben (could have been in another country) about my bill being raised from $80 and change to 99 and change after I called another female representative (who I did not bother to note her name or confirmation number) since my bill around January was about $111 and change. He told me that I received a prorated credit of about $65 which doesn't add up. I did return the other small receiver or Joey back with UPS in their small box (shipment paid) but I had agreed on the lower price for a two year contract and saw a sudden surge in my bill on my email account.

What a joke. I am a sole proprietor, small business, schedule C filer. I mention all this as each detail represents a strike against you in getting your individual stimulus check (don’t have), PPP loan (applied first day – banker couldn’t/wouldn’t process due to need for sch C guidance – finally changed to online bank but fund ran out next day as dems block it), unemployment (have to finish my 2019 tax return as otherwise they consider I am showing zero income). All the news commentators have a job as do all the legislators. They have probably received ‘their’ incentive checks that they don’t need as they have had no change in employment.

We have had problems with the picture and audio freezing up, on recordings and live video. We first had the problem a year ago. Called customer service about it, they have always been nice to talk to, but they always go through the same checks each time. This is time consuming and at the end of it each time they send out a technician. The 1st tech told us we needed better surge protectors/power filters. Knew that was not the problem, but no argument about it. So we paid for new ones from him, did not have any effect on the problem. Second time, different tech, agreed to install a new receiver/DVR. It was better for a few days, probably because all of our recorded programs were gone! As we recorded more programs the problem began to reoccur again.

I signed up for Dish 2 years ago and was suckered into a “discounted” rate if I committed to 2 years. Saved me $20/month. I was told the service would be about $120 per month. Over the 2 years the bill has grown to $157/month and they have dropped a few channels. Over the 2 years I’ve had constant problems with the billing even though my account was on autopay. I can’t figure out why I would get a late notice and fee on an autopay account. Every time it happened it was because they failed to update my account with a new credit card number that I had called them with well in advance of the due date. Once it took 5 different phone representatives to get the mistake corrected and the late charge removed. I finally got fed up with the horrible services and had the dish disconnected this month.

We have been customers for 20+ years. They cut the TV off. And would not give us any extension of billing. Would not turn on tv without a minimum payment. The employee told us that they as a company Dish were struggling also. Will be looking into another company.

I am a single working parent. We are all going through this pandemic together. I called Dish and asked what are they doing for their customers, because April 3rd they disconnected my service. The guy on the phone stated I could not get an extension. I was shocked. I'm like extension?! I feel like they should have waived April bill for their customers because of this crisis. No my service still off because I don't have the money because of emergency situation due to the Covid-19. He stated I have to pay the bill to restore service. I was totally shocked! You have other companies standing up for their customers, like PFL, WATER COMPANY AND GAS COMPANY. Even landlords are helping their residents. We even got other cable companies willing to give free internet due to crisis. I see why Dish network has awful reviews. So I'm at home with teenagers and no cable. Imagine that!

I was a customer for years. I had called in January to see about lowing my bill and come to find out Direct was cheaper because I had a bundle package. I tried several times to cancel my DISH. I finally did. I still getting the runaround. They will not work with me. I have not used them since January and still having to pay for months that I never used. I hate to say I would not recommend this company to no one. They treat the customers horrible. I’ve been with them over 10 years and look how they did me.

I used Dish Network for the last 2 years and decided to try another TV provider. After canceling I received the final bill and it was in the amount of 2 moths as they bill in the rears. I paid 1 of the months 1/2 of the total bill and I informed them I would pay the balance on the 15th of the next month (April 2020). By the 7th of April I have received 4 calls from Dish Network which turned out to be their collection company. I still am not sure of their issues as I have never not made my payment or had my service disconnected due to lack of payment. I will pay them and they have lost me as a customer for life. What has happened to good business practices?

Mid February I called to disconnect my service. I was told the conversation was being recorded. After the disconnect date was confirmed, I was given the final bill and paid it. I asked the representative if I should look for a box to return the receiver in because if so I would need to give them our new address to send it to. After a moment she said I would NOT need to return the receiver and to check their website for proper disposal directions. We disposed of the receiver as directed.

Want to add HBO; accessed chat by app login; said want to add HBO & gave requested info in first lines; 15+ minutes of back & forth for agent to access account—agent says “We SEEN” (ugh) “you want to add HBO...we don’t offer HBO at this time...” Minutes of my life I can’t get back.

Since I have had DISH Network I am constantly losing signal on various channels. One error code I know all too well (004). I have had this looked at by a service person twice and it would correct itself like it usually does. But then it will decide to 004 error code mid through something I am watching at any given moment. If that isn’t already enough to drive one crazy, I ordered the upgraded 4K Joey thinking I would get a 4K quality picture (whatever that may be). Come to find out, there are not hardly any programming stations who use 4K as of yet.

I was moving to my new home which is in storage until the house is ready. Over 800.00 later!!!! I had to make a payment, renew the account and return the equipment, AFTER DIGGING IT OUT OF STORAGE, and CANCEL THEM FOREVER! And that was after 20 + years of service. The customer service is now neck and neck with Cox Cable and EarthLink. BEWARE!!!

I got service for another person, put that service on pause and it eventually was disconnected. I was being contacted multiple times a day by their collections company and I made arrangements to make two payments to take care of the early disconnection fee (what I was I told) since I was responsible for that. Between the collections company and Dish themselves I have never been given the same information, it's always conflicting statements, dollar amounts, etc. After I took care of all financial responsibilities and equipment return they send me another email that they are gonna take more money out of my account because they found an additional balance that should've been paid but didn't mention it until after everything... The account balance is different than what I was told months ago.

They will sell you a package and guarantee a false price. I signed up for cable, Jim stated that I would get internet and phone through Frontier and Frontier DENIED THE SAME PRICE. FRONTIER was ordered through Dish. I never contacted them and now both parties denies they ever quoted the price I signed up for.

I rented an apt. for 4 months and after speaking to a supervisor, he waived the mandatory 2 year contract and gave me a month-to-month contract. Now I am moving and called to cancel and they wanted to charge me a $400 early termination fee! They pulled up the contract I had signed agreeing to a 2-year plan, but the technician who came to my home to install the dish pulled a fast one. I thought I was signing a work order agreeing the job had been completed, but he slipped in an additional paragraph agreeing to the 2-year package. They are pulling the call but I fear they will not budge b/c they have my signature. This is such bad business practice!!!!

I been with DISH over 7 years. Prices went up and up for same package channels. You pay equipment rental for every room no matter how long you owned it! Never ends besides taxes etc adds up. I can get Hulu Netflix and Amazon Prime channels all no more than 50 a month and watch TV shows aired on any cable. Besides you'll never see the movies on dish and new like they have ever for price. I can't pay due economy and virus. I got these apps and I'm canceling with dish.

We have been laid off of our jobs due to the virus situation. We contacted all other businesses and companies regarding a discount or waived payment and the only company that refused any help was the Dish Network. We have been customers for over 25 years. They seemed to not care and were more concerned with changing our programming or advising us that we could defer the bill for 10 days.

New customer trying to hook up my home theater and the technical service rep could not help. After over 2 hours on hold over 2 nights my call got dropped by a supervisor and they didn't even call back after multiple confirmations on the account and who they were speaking with. WOW! Would love to hear from a real supervisor!!!!

I have never had an account with Dish. I don't even own a TV. I receive a collection letter. Call the collection company and find out that an ex had started an account in my name (when we were no longer together and I didn't even live in the same state) 11 years previously. I was told the only way to clear my name was to fill out a form and sign it and give my full social security number, a copy of my drivers license, and a piece of mail from February 2009 (11 years prior) showing I lived at another address. May I ask who keeps mail that long? So I am an innocent victim and am asked for impossible information to clear myself. However, when you sign up for an account, you apparently don't have to show anything. Very upset.

After suffering with inadequate service contracted for a year I look forward to changing companies. Their terrible customer service is only surpassed by the substandard reception their dish service provides. They also claim to offer an app that customers can use to access services, but it too has never worked correctly. PLEASE save yourself money and grief and go elsewhere for your viewing needs. I am giving them 1 star, not because they earned it, but because like a bad waitress to leave nothing gives them the ability to think nothing was left in error. They do not even deserve one star, but this way others know what they are in for should they waste their money with this company.

My family have been Dish customers and paying them our hard earned money for over 15 years. We recently updated from 2 DVRs and one box to their Hopper and 2 Joey's a couple years ago. In the options for recording you can choose new and old episodes, or only new episodes. I've noticed in the past two+ years that dish has been claiming old previously aired episodes as new rendering the record only new episodes option completely useless. I was just on chat with dish about this and they kept asking for my account info in which I don't have as I'm not the sole contract holder. They said they can't do anything about this issues without account info.

The equipment has continual problems. It doesn't have the great signal they claim in all weather conditions. DirecTV was much better. Most of the channels are garbage channels. They charge outrageous fees after the 3 month promo is over. They really don't care about their customers as they say, they just don't like complaints. You are way better off with some alternative, anything. They lie to get you to switch but it's not worth it. Their boxes are junk with ongoing issues which is why they charge so much monthly for a repair insurance.

YES. I'm a consumer that believes what they read when buying a product. Ads for DISH Network are Fraudulent. Not sure how this company can do this legally to consumers and get away with this. I signed up for the $59.99 Package WITH NO HIDDEN FEES/COST. FULL PAGE ADS. This package actually cost $84.54. As consumers we all need to group together to stop FALSE ADVERTISING that does harm to the consumers. Then once you sign for this $59.99 package and your bill isn't what was promised. You want to cancel this purchase your charged $480.00 to cancel the package this company can't provide at the $59.99..CONSUMERS NEED TO GROUP TOGETHER to STOP THESE FRAUDULENT PRACTICES.

I have been with DISH for I think going on 4 years. Never honestly been a fan from the get go. I'm to the point, I'm done and thankfully my contract is up in the summer. I've had multiple issues with a dvr recording being black, equipment error with the Joey, constantly having to unplug and plug the cord back into the Joey. Then customers service has you go thru all these steps, when they haven't worked before or some agents don't hear you or understand what you're saying. Ive been told I'm having problems because of the weather. I go, "what weather, it's not windy here". I've been told the same with having issues being with 1 channel recently. And only on the Joey. Doesn't make any sense. They just make themselves look like fools.

Signed up because website said I would get certain local channels. Did not get those channels after hook up. After paying for extra equipment that Dish said would help, still not getting channels I wanted. Dish says they’re not responsible for what local channels you get no matter what their website says. So now they say I owe over 400 dollars to cancel. It’s almost like a bait and switch. How is this legal??

Parental controls and rental fees. My wife and I keep getting multiple 4 dollar rental fees on our bill. Our autistic son keeps rerenting programs from the dvr rental folder on a joey connected to a Hopper 3, which I found out today does not require a code to purchase. Our parental controls are on with restricted purchases (code only). It took me several months to figure this out. A code is required for a normal rental but not for a program that has already been rented once and is stored automatically in a folder you can't delete; tech support said it was a known glitch in the system but would not refund any of the fees.

First chat rep lost me after about an hour of "helping" me and despite having my email address never got back to me. Waited several hours. Tried again...next chat rep said it would be very quick...After an hour, I still was not getting what I asked for (an owned system with TV and internet package). I got total resistance when I said I was through with chat and asked to be emailed the quote...was told that they only did the TV on chat and NOT INTERNET???...that's not what the home page advertises???? Very rude and short with me at that point saying I could get a copy of the chat.

I have Directv but I hate dealing with Att so I decided to change. I made an appt and the tech came out to talk with me. Everything seemed in order so we called a nice sales guy located in Colorado. The tech heard the entire conversation. He set up the account. I spent my time and the tech's time showing him where everything was. He waited on the service order. We had agreed on 8 TVs and the price. Afterwards the tech came to me and said the work order came through different than we discussed with the sales rep. I called and went up two levels and no one would fix it. So I wasted 4 hours of my time and the tech and cancelled the order. Someone should be able to fix a promise to a customer that was made and not kept. Oh well they lost $2,400 and I am happy with Directv.

Do not do business with this company. They lie and are very disrespectful to their customers. They will take advantage of you every chance they get. The Dish reception is terrible and equipment is inferior. I put my account on hold for a 5 month period of time because of a move only to find out that the bill more than doubled in price for the same package when service was restored to my new address. They used the excuse that, "We told you when you put the account on hold that we couldn't honor any package price you were previously on." When I tried to resolve the issue they were rude. Do not do business with this company. You will be sorry. There are much cheaper options with better service.

I have been a customer for 19 years. In that time I have been mostly happy with the service except now there are very many channels which I do not watch because they are companies that sell merchandise which I am not interested in. I recently wanted to discontinue their service and it is next door to impossible, I have been at it for hours with no success.

We've used Dish for years, have been a big user of Dish Anywhere on laptops. They recently "fixed" it supposedly to run better & offer more features, but they actually "broke" it for me & everyone else who uses the two most popular browsers in the world....IE & Firefox....as they apparently wrote it specifically for Chrome or Safari. The only "fix" they offer is for you to install one of those two browsers to run only their now useless program....when virtually all of the other programs & streaming sites we view work just fine on Firefox or IE. I finally got someone there to tell me basically "that's the way it is & it won't be changing." I will be soon leaving Dish as I do not feel valued as a many-year long-time loyal customer.

I became a Dish subscriber last year and suddenly I’m losing channels, I refer to one in particular that we watch regularly (CBS 22). We have missed an entire season of shows we enjoy so far and some sporting events as well. CBS told me that they expected this to be resolved quickly and that was quite a while ago. It seems DISH is unconcerned and bent on punishing its customers and intends to hold out until subscribers begin a mass exit for another supplier. It makes me sad to know I pay good money and can't watch the channels I signed on to be able to watch.

After being a Dish Customer for almost 10 years, we decided to go with Roku to lower our costs (1/3 price of Dish). Boxes were sent to wrong state. The third time I called, they resent the boxes. At that time, the Rep was asked if I was going to be charged and was told the answer was not until 30 days after I get the boxes (first lie).

I switched from DirecTV to Dish last year and now I lost the one channel that I watch all the time channel 22 which is CBS. I have not been able to watch any of my shows since the end of December and every time I talk to someone at the company I get the same response that there is nothing they can do about it because the cbs company wants too much money. It pisses me off that I am paying all this money and I can't watch my shows.

My husband and I purchased a house in Crystal River, FL. It was sold with 2 Dish Satellites on roof and a HDTV box in house. I did not want to use their services, so I contacted Dish. After being transferred to multiple Customer Service Reps – Who Only Wanted to sell me their Dish Service - I was given places, which recycle their Satellites. Dish Would Not come to our Property and remove their old satellites. We must go on our roof and remove their Dish Garbage – We would Never Use their Services!

I have been having Dish for years because of my parents, but I regret it.

A QA review of my chat with a CSR led DISH reaching out to me. I am a longtime good customer. My life was turned upside down by an instant stage 4 cancer diagnosis. I am pretty much confined to my home. When I got a COLA raise in January of 2020 of $23.00 the government then took away $150.00 worth of food stamps. The person who contacted me was able to work with me to keep my service (it's ALL I have besides wondering when my cancer re-activates). The personal concern and care are there-it's not just a big stone building. Humans with hearts work for Dish. Thank you Dish. Tears of gratitude and will ALWAYS recommend you.

The Dish Network is ok but customer service sucks. Every time you call them they never can do anything to fix the problem. Having problems with remote dying. All the idiots could say is change the batteries. You ain't suppose to change batteries 2-3 times a month. They say, "If you have more problems call us back." Why so I can get more aggravated by a bunch of foreign speaking people who you can't even speak to?

These people are thieves. Dont do it! They were unable to install dish at my house 31 days ago. Took my 158 dollar deposit and after waiting 7- 10 business days 3 times I am now told 7 business days again! If anyone else has experienced this issue please IM me. There are 12 of us now and we are moving forward with a class action lawsuit starting 2/10/20.

The Billing changes with NO NOTIFICATION, customer service are all foreigners, channels are repeated and storms interrupt services. Not worth the money. NONE OF THESE SERVICES ARE WORTH PAYING FOR ANYMORE.

I had, the operative word being “Had” here, an account with Dish Network. The programming didn’t work. After several calls for service, they tried to fix the problem and couldn’t. I Quit! They said you can’t quit! Dish then threatens to charge me for quitting. So they bill me for $480 dollars. I try to reason with them to no avail. I write the BBB, to no avail, I contact the Attorney General of California. No help.

When I came into the contract Dish carried FSSE and I could watch the Braves play. Last year they dropped Fox Sports and I missed nearly the whole season. Now I can’t get out of contract without paying 350.00 dollars. Thanks for nothing dish.

When I called Dish about their programs I wanted to make sure they had the Fox Sports networks namely Fox Sports Wisconsin for my local sports teams coverages. I was told, "Oh yes we have that for you." I went on to set an appointment for install. When the tech showed up I asked to have the dish itself not be out on the house but he insisted that that's the only way they do it, which is a lie. Once hooked up I ask him which station was Fox Sports Wisconsin, he told me they don't have that channel.... needless to say I was very mad.

So had over 2 weeks for DISH to set-up my installation. They were no shows with their 75 min notice for hours to days. Take notice, it's not a guarantee- just the first lie in their string of many lies. The "technician" (and I use that term lightly) finally showed up without his POLE!! He lied at first and said "DISH doesn't use poles. They mount it on your house". As he walked away, lying even further because he didn't want to move a 6 oz rock, he had said "where the line of sight is the dish would have to go here", then he says "well I don't even have a line of sight" when he was called out on his first lie that DISH doesn't use poles.

I’ve been a loyal Dish network customer network since 2013. I was going to cancel the service and switch to Internet TV because it was cheaper, but instead I stayed with the service. It’s Super Bowl Sunday and 15 minutes before the game I get complete signal loss. I have more than 50 people at my house and a ridiculous amount of food for a Super Bowl Sunday party. Multiple channels wouldn’t work and minutes before the game all my guests leave my house to watch the game someplace else because Dish Network had complete signal loss.

Looking at my bill I noticed that my bill went up almost 46 dollars. I called and they said the reason why they were charging was because "we ordered a pay per view event". According to them the event was ordered January 15th, which was a Wednesday. That day we were not even home. I called customer service again to tell them that it was not possible that that event was ordered because no one was home. How can we order an event if we were not even home. My husband doesn't know the account pin so how is that possible? The worst thing is that we are not even familiar with that show. That is not the type of programs that we watch. So we will have to pay for something that we didn't order.

Our dish service was ok but the prices kept going up and the basic programming was not good. I called toward the end of my contract to inquire about the price I could expect to pay to continue. They "couldn't tell me". Of course at the end of my contract the price doubled! I discontinued service at the end of my billing period and got hit with junk fees. Customer service person was beyond rude and condescending. They do not value. You as a customer at all.

You cannot cancel your service online but have to speak with a customer service rep who will be quite persistent in trying to keep you as a customer. Had to wait over 20 mins on the phone to get a customer service rep. Very fustrating experience. I canceled to go to Hulu as I do not need as many channels as they offer and the Flex pack did not have the channels do watch but Hulu does. Why can't a person cancel online?

Every few months my bill goes up 5 dollars, so sick of it!!! I don't get most of my local channels and in order to watch what I want I have to pay for a bunch of crap I don't watch! Most of their channels are infomercials!! This company does not care about their long time customers. All they care about is the $$$.

I originally got Dish 5 years ago and their leased equipment started failing. They said I needed to purchase Dish Protect to get no cost equipment exchanges or pay for new equipment. It's THEIR old equipment that I already pay a monthly lease fee! Cancelled service and they charged me an early termination fee and return equipment fee. Referred me to a contract I signed 22 months ago which I had a copy of. There is no language in the contract about termination fee or return equipment fee. I filed a complaint with the FCC.

If you like getting SCREWED / **!!! without a kiss then DISH is the company for you, if not stay clear of ANYTHING DISH!!!! I've been with this cable TV company for more than ten years, and this year my bill went from $65.00 a month to $131.00. When I called to question why?? I was told because you're getting?!?! The representative found the only change in my contact is the AMOUNT???. I expressed to her my disappointment ???? and anger. ????

THEIR CONTRACTS ARE MEANINGLESS - it will not lock in prices! The contract does not serve any purpose - there are more economical options out there...do your research. They are not ethical - contract has too many loopholes. As a consumer, the main reason you enter a contract so that you know what price you will have for the period you LOCK your services in the Dish. BUT - they will RAISE your rates by as much as $20.00/month without any notice. And when you spend time with a representative on the phone, they will inform you that 'there are two parts to the contract' and nothing will protect you from service price increases. BUT YOU ARE STILL LOCKED IN>!

DISH TV sells an inferior product. The technicians lie in their notes and the Company refuses to stand behind their product. Once they get you, you have to pay an expensive early termination penalty. It is worth the penalty to get away from them. Bad people working for a bad Company. Steer clear!

I was looking to change TV/Cable and Internet service. I told them what I was looking and the "specialist" told me he would help me find a "wonderful" deal. He gave me the deal for TV/Cable and I asked several times about internet. He said he would have to get through the TV/Cable service first then he could let me know about Internet. He asked to run my credit so I gave the ok. I had to inquire again about the COMPLETE services I was looking for and he then kept trying to push me into agreeing to the "deal."

Please listen to me. Don't sign up. They will tell you anything to sign you up and then they got you. The first call will be recorded. Any subsequent call where they tell you what you want to hear mysteriously disappears. They will continually take channels away without reducing the price accordingly. I am writing this to save you some aggravation. Don't go with Dish.

Hopper duo quit working, called Dish, they made appointment for next day. Didn't show up, made appointment for today & still hasn't shown up. They have blocked me on their app & Website. What they do is illegal. They have you over a barrel so they coerce you to keep you. AT&T was sued for 60,000,000.00 for this & slowing data down. They purchased T-mobile so heads up there. Never give ANY co. Permission to draw money from your bank account. If they withdraw from you, without your permission it's illegal, but will take you forever to get refund.

While Moving they applied charges even though I never had an installation service. Then they said my account was terminated in the process. Now I got to pay for the charges for a month that I didn’t even have service and early termination of $100.00 along with that. They harassed me with calls telling me They will be putting me in collections. All this when I did not even wish to cancel. But with all this now I do want to cancel. They are unprofessional. They don’t even appreciate their loyal customers. DO NOT GET A CONTRACT. THEY Will FIND A WAY TO SCREW YOU OVER. I’m very disappointed cause I wanted to set up in my new home and have everything working, But they don’t care about customers So I decided to write this review hoping other people don’t fall for their scams.

I was given a quote on a new receiver and the next day when the tech came he installed it and then he was talking to someone at their call center and the price was different than what I was quoted and he told the people he was talking to he had the same price quoted to me however every couple years the price goes up and just so happens it was on the day my receiver was installed. They wouldn't hold their end of the bargain as far as price quoted so I told the tech take the equipment. He said he couldn't and drove off then the Dish department told me if I cancel it will cost me 480.00 for service I may have had for a few minutes. So they lied about how much it would be and sent a tech to install the equipment then told me because he installed it their end of the contract was ok. How do these people sleep at night? I WILL NEVER RECOMMEND THEM TO ANYONE OR GO THROUGH THEM AGAIN. THEY DO BAD BUSINESS!!!

I originally signed up with Dish Net satellite with a bundle with HughesNet for internet. They came out and install the dish. But had to come back with a different Pole. I was to receive the internet installation the following Tuesday. I called because nobody came to install the internet. Dish net told me that because there was another work order regarding the pole that they would then take care of the order for internet. As time passed I still did not receive internet. I called them. Dish said they could not do anything about it because it had to be originally set up. And I was to call HughesNet. I called HughesNet and they knew nothing about me. So I might have reconsidered taking dish if I had known that I was not going to be bundled with internet service. So now my only option is to not get the special rate for bundling but to pay $20 additional each month for the internet service directly to HughesNet.

Our Dish service went out for no apparent reason and no warning. We called Customer Service. They said we would have to pay $100 to have a technician come out and look at it or pay a $15.00 fee to ship a new receiver that we would have to install ourselves, since THEIR receiver (that was 2 months old) decided to go out. We were shocked to hear that we had to pay for a problem on their end. If you read the blog on dish's website, you will see that this is a common occurrence and one I wish we had known about before we started using their service.

I signed up to Dish Network based on advertised channels and specific boxes I would be getting. After installation I realized the boxes I requested were not installed and channels being advertised are under negotiation. I asked out of the contract 1 hour in based off the false advertising. Dish representatives said they’d only let me out without a hefty fee if I could prove I specifically asked for that channel during the sales call. It’s advertised on their website as a channel they broadcast through services so why would I need to ask this. Apparently it’s okay to advertise channels (The CW) you have not broadcasted for over 4 months.

I have a triplex rental. I noticed that they had drilled holes in my brick to install their cable. There is now a crack from the hole all the way up to the window sill. Even the brick is cracked. Then I looked on the other side of the building and two more cables were installed by drilling. I WAS NEVER CALLED FOR PERMISSION TO DRILL THROUGH MY BRICK. I am a Realtor and very aware of what structural damage does to your value of property. If the other two drill holes on the other side decide to crack all the way up (they are 10 ft apart), I could very well have a whole section of brick wall fall out.

First thing I was on the phone over two hours. They hang up on me three times. I ask for a manager and he was very very rude. And he also hang up on me. Also they run my card three times and now it lock down for 24 hours. Thanks Dish. So if want a company that can't help their customers. Then this is the place.

I am extremely angry that I am still paying $13 a month for local channels when I am missing 50% of the locals in my area. We no longer have NBC and CW because Dish can't come to an agreement with our provider. This has been going on for 4 months. Most of the shows we watch are on NBC and CW. When I call, they offer a one-time $5 credit. What a joke. I figure I have paid Dish approximately $43,200 in the last 24 years and you offer a one-time $5 credit. Thanks, but no thanks. Make it right or lose a loyal customer.

I have had a horrible time with Dish Network for the last 3 months after I upgraded to the Super Joey. I know how to deal with them now. Ask for a Dish Network Tech not an independent one. The results were much better. He found 2 spots in the house where it wasn't hooked up right. I upgraded up to the Hopper 3 now and it works great. I didn't pay the $100 dollar upgrade fee because of all the problems I have had the last 3 months. Their customer service is the problem. They try to get you to upgrade for a fee. Why would I upgrade for a fee when the stuff I have now doesn't work. I tried to keep the swearing down over the phone but they just bring it out of you! I only gave them 3 stars because of all the hassle I had to go through to get them to make it right! So be like a dog with a bone and don't give up!

Very disappointing experience with a company who cares nothing about its customers. My husband has ALS and had a very difficult time, not only with the controls, but with the operation itself. It was very confusing and frustrating for him. He tried for a couple of week and became more and more frustrated. They didn’t care one iota. Still charged us $468 to disconnect. Not willing to talk about it at all. Hard lesson learned.

I was a previous Fish customer so I was well aware of auto billing after your trial services end or if you change any of the services then the 2 year deal goes back to normal changes. So when they put the services in I told them do add the trial services.... They said they can not do that because it comes as a bundle. Then I go to their website and select do not renew after trial has ended. Guess what. Nobody has any record of that.

So Dish takes down my local channels that I am paying for and wonder why I have the problem. I should go with the program and pay them whatever they want. If I could have giving you 0 stars I would have. Well dish I have canceled my internet and keep it up and TV will be next!!! JUST RUDE!!!!

I called Friday the 13, 2019 to cancel up coming installation. The lady assured me my card on file would not be charged. At 703 that night they took 153.34 off my card. I called. Immediately they apologised. Said I'd receive a refund in 7 days.... it's now the 29th and still no refund. They swear they sent one. I conference called them.with my bank. And my bank told them nothing from Dish was deposited on my card. Now they're saying it will take 5 to 7 business days for them to look into it then another 7 to 10 business days to start a new refund.

Dish came out to troubleshoot my connection and while here sold me a headset for $70. Seven weeks later the headset volume started cutting in and out. I called Dish who told me to contact I-Hip for service. I-Hip said they are NOT responsible for anything sold by DISH. I then called DISH again and they said this only has a 30-day warranty. What a rip-off. I am cancelling my DISH service which I have had for over 14 years! Their loss.

We signed up for Dish since they advertised their Dish Anywhere service as a great way to watch sports and your favorite programs while away from your home. We purchased a Firestick since the Dish Anywhere app is not available on Smart TVs and uploaded the app to the firestick. At first it worked but was very frustrating having to reauthorize, login with user name and password more than once, etc. This morning I wanted to watch the NFL playoff games and this time it wouldn't work at all. Dish tech support woman was rude and asked me why they transferred me to her since the App is "having issues and doesn't work".

I have had the most unsatisfactory experience with DISH Network. I have been a Dish customer for many years. 13 months ago, Dish contacted me and offered to upgrade the equipment. The new equipment was comprised of a hopper and 2 joeys to serve 3 TVs. The sales rep offered a discounted service at $34.01/mo for a period of 12 months and said that his system would not allow him to offer the promotion for a longer period. He also suggested that I call back in 12 months to get an automatic extension for an additional 12 months.

I have NEVER had Dish yet they have ran a credit check on me 6 times in 2019! How can you do that without my permission and why since I have never had any interaction with dish. This company must be crooked

Today 12/28/19 I called and cancelled the service. I got the usual runaround with various people winding up with Ramon. Back in November I got a big increase in my bill. At that time Rep said my 2 year contract had expired. I said cancel my service. Would have not cost anything. I can get local channels off the air and news off the internet. Transferred to a new rep to handle details and she said, "How about a flex pack with only the channels you want." She told me what they were and I said ok. New bill would be $67.03. What she didn't tell me was that I was signing another 2 year contract and that even though I was getting the channels I want I was going to get another 200 or junk channels that you have to surf through to see the channels you want to see. You can't get rid of them because by contract they have to put them in everybody's pack as Direct gets revenue from them. Thus the call today to cancel.

Dish Network representatives sell all the services without disclosing the following- if remote stops working, customer has to pay to get it replaced, if you get news channels like CNN before signing contractor then suddenly stops working so customer need to pay for adding that channel; upgrade to voice remote & boxes, the upgraded boxes will need customer to pay again for additional equipment so voice remote can work. So yes dish network will touch for money as you find all this of this after signing the contract.

I was a customer for 7 years. I was never auto pay or anything. Then out of nowhere DISH started charging my bank account. Then when you call they give you the run around and won't refund your money even while they say a refund has been processed.

We have been customers for 4 years and all was good until they got in to a conflict with Fox Sports over pricing. I then missed out on a half season of baseball and basketball. I looked for other alternatives so I can watch my teams. In the meantime my bill climbed roughly 40 dollars per month while not getting my sports. After months of waiting for DISH and Fox settling, I decided to change. When I went to cancel, I found I was being charged for 4 receivers, when I only had 3 TVs. That adds up to 250 dollars in charges. The agent then said I would be charged for not returning the extra receiver. That was another 50 dollars. I can't make a Joey myself, so I have to pay it. My recommendation is check your contract very closely before signing. This company definitely does not put customers first, and tried using the customer as leverage with the negotiations with FOX. Stay away!!!!

We switched to Dish TV in June 2019. One of our must channels was FOX Sports SW so we could watch the local NBA team. In July 2019 Dish quit airing that channel. We decided to wait and try the Dish experience. The DVR icons for recorded News stations were all the same. To differentiate between the various channels we recorded was difficult and frustrating. There was not a consistent table of contents for the recordings making the selection process even more difficult.

I ordered new Dish service for installation on 12/20/19. I was a DirecTV customer for 15 years and got tired of the less than adequate customer service as well as the continued price increases. Since cancelling Direct I installed an OTA Antenna which gives me local channels. When the Tech arrived I explained that and I could tell by the look on his face he saw that as an issue. I took him in the attic and showed him my connection at which time he told me for a 1 time $50.00 fee he could add a piece of equipment that would still allow me to get local stations. I said I'm already getting local stations, why would I want to pay $50.00? He then said he could poke holes in the ceilings and run new cable wires on the outside of the walls to hook up the receivers. I said "you're kidding right?"

We have been with Dish for 10 years and they cancelled our sports channels and we have not be able to view these for months. They now will charge us a $150 early cancellation fee due to getting rid of them. Not much loyalty after all these years. Their customer service used to be the best and they literately laughed at us last time we complained about not seeing the channels we paid for. Done with them.

Important information: If you would like to disconnect, they charge you for the return shipment (15$) and the service for un-mounting the actual dish off the roof or other, is not free. They will charge 150$ for a visit or they just leave it there, Never subscribe - it;s expensive and has hidden fees.

I was given the Old outdated equipment at installation. System didn't even work for the first week. Tech had to come back to exchange for the new updated equipment but didn't take the old with him. So now I have to pay to ship it to them. They didn't disclose that it would be sep bill for Earthlink and that I was paying a $50 activation fee which is apparently not included in the free installation. I asked several times if $169. would be my monthly bill and he said yes every time. The second you sign their contracts you are locked in. There is no grace period to decide if you like it. They don't tell you that either.

Dish Network sent a sales person out to my mom's home in Nebraska. My mom is 81 years old and spends the summers in NE and lives in Arizona in the winter. She had Directv before a DISH sales person came to her door. He told her he could save her money on her TV service. She explained that she lives in AZ in the winter and with Directv she would just call and pause service in NE and they would turn on her signal in AZ. In the spring she would call and do this again when she went back to NE. The salesman promised her this would not be an issue. My mom could do the same thing with Dish as she was doing with Directv but the price for service would be less and it would be locked for 2 years. She agreed to switch to Dish and contacted me so I could meet the Dish Network installer to install there equipment in her AZ home.

We have been a loyal customer for 14 years and we are being charged a cancellation fee. We called to downgrade our service since we no longer have children in our home. The service was changed and had issue with service so they sent a technician out to resolve issue? They needed to change the control box to get service resumed, since they did this there stating we upgraded or service when in fact the day before we called to downgrade????? This is a SCAM of all SCAMS!!!!!

I paid for a month and they shut my services off 2 weeks later. Said that I still owe money bc how their system works. They do this all the time. They told me I have to pay $56 to turn it back on so I would be paying for services I didn't have.

They've had me stay at my home 2 separate entire days this week. First day they show up missing equipment to do the installation so I have to reschedule. I reschedule 3 days later and they don't even show and call 6 hours after the appointment time and say they can't make it and reschedule again. It's hard to put into words without using foul language how annoyed and frustrated I am with this company. They just love screwing you around. I can't imagine how they treat existing customers if this is how they treat new customers ... HA!

Awful service, Service will go out or freeze with any off weather such as rain or snow. Bill will change prices from month to month. Very difficult to return equipment and they are charging me for equipment I mailed back. Just awful. Not to mention you will be on hold for an hour anytime you call. Don't do it. You have been warned.

Recently I changed from DirecTV to Dish with a brief stop at Comcast. Comcast TV format is annoying at best if you have enjoyed Sat TV stay away. That being said the Comcast internet in my area is leaps and bounds above the competition. So I kept it with the Dish net. Problem is the Hopper has trouble with wireless internet connections. Entirely to do with the on demand programming. It took four visits and a multitude of calls. I fixed it with zero help from dish.

I have had Comcast for years... LOVED IT! Now I HAVE to have Dish due to my HOA contract. The DVR is so user UNFRIENDLY. Difficult to interpret recording, stop recording, delete, make any changes, just a huge DRAG. And worse, when you try to fast forward (watching any sporting event) you can either go faster than the speed of light and just GUESS AS TO WHERE TO STOP it or SO SLOW you can’t wait for it!! This is the worst DVR... Plus I can never find anything on the guide! My Comcast allowed me just to SPEAK THE word into the remote, I HATE DISH and I am STUCK with it. Makes me nuts

I signed up for Dish in Sept 2019...my normal bill is $95. November bill was $143 and December bill $175. I am on paperless billing. Upon receiving the Dec bill notification I was truly alarmed. There were charges for sports events and On Demand that I know was not ordered by me. I feel that my account was hacked somehow. The customer service rep and his supervisor said there was nothing they could do, and refused to make it right. I don’t trust them now. I feel like there’s no end to the charges and i have no control over it. The supervisor was condescending and unhelpful, did not care. There are so many other programming choices out there. I can't wait to change service.

I have been a customer of Dish for 17 years. Today I called to remove Dish Protect from my account. Called 800-333DISH which is the number for Customer Service Center printed on the back of your Hopper red folder. Called that number four times. Each time I got someone with a horrible accent who told me I needed to be transferred to another number for help. Each time I was then actually transferred back to Dish's phone tree. I was told not to press a number when I was sent back to Dish's phone tree, but if you don't press a number it just keeps repeating itself, and you never get a human being. I finally called technical support because the wait time is always long on tech, but you eventually get a live human being.

I signed a contract with Dish Network back in August 2019. Upon signing up and was TOLD that if I select a higher package Top 200 then I would receive a $100 gift card. After being convinced by the salesperson on the phone I chose the Too 200 package in order to receive a $100 gift that was promised for selecting a more costly package. Here it is 4 months later and never received a gift card. I called to ask about this matter and was told that in order to receive the gift card once my service was installed I would receive an email with a form that I would then have to fill out and send back to Dish Network to receive the gift card.

I was duped into signing a contract after my Hopper 2 was found to be defective. I was promised that by upgrading to a Hopper 3 I would no longer experience the issues I was having. Sadly, 1 year later, I am STILL having the same issues. Dish has been completely unhelpful and Nick on the senior resource team, (who claimed he was the ultimate top person I could talk to) was refusing to resolve this in a manner that was acceptable to me. Sad that he is completely powerless to make an actual decision. Dish network should be ashamed of its business practices. JUST DON'T DO IT.

I called and spoke to Dish and was transferred to a manager on 12/4/2019. The manager started off the conversation rude and overbearing. I guess she was trying to secure the call and establish dominance. However, she came across nonempathic, dictative, insincere, and overall rude. DISH HAS TERRIBLE CUSTOMER SERVICE!! To end this call the manager hung up on me when I asked her name and agent number so I could file a complaint. I recommend you go back and listen to this call because that's real messed up if you allow a MANAGER to hang up on a customer for no reason!!!

They hide information. They pushed sales but don’t tell you the true about them, they sale HD Channel’s but they don’t said that not all Channel’s are HD, even recording their own conversation they still denied the fact. The technician came to my home with another person and one just was sitting on my sofa texting to somebody while the other was working, no respect at all. I couldn’t believe it. I call to cancel the service immediately the same day and they tell me that I have to pay $400.00 to do that. I report to Sarasota Chambers of Commerce and Consumer Report. Now we are waiting for the answer from from the Corporation.

I cannot create my online account. The service was installed on 11/18/19. Without being able to create my account I cannot access promised services. Dish’s Anywhere, Google Calendar, etc. I realize these are “FREE” services however they are a part of Dish’s selling points, and one of the reasons I changed from DirecTV to Dish. I have called multiple times to get this resolved and get the same response every time. “This only happens to a very few accounts and there is a work ticket on the issue. Engineering is working on it”.

GARBAGE, NEVER WORKS RIGHT. DO NOT BOTHER!!! The service stinks, and the company rep. tells you it is not them but your TV. My TV is a brand new one and is just fine. Get cable if you can, not Dish. I have ordered cable and got rid of Dish.

Dish performed a system upgrade mid 2017. This system upgrade rendered my cable boxes (leased equipment mind you) inoperable. After 6 months of weekly calls dish sent a tech out. The tech was at my home for 5 minutes, laughed and said "You need all new equipment because of our system upgrades." I said, "Ok let's make it happen." The new equipment fixed my inoperable service and they gave me 3 months worth of bill credit for all the inconvenience. All was good.

When I first got Dish it was a state fair special my roommate insisted we should do. They offered a reasonable price and many more channels. Plus I was sick of my past cable provider. So the price was a little more than discussed, not a big deal. The quality is great and easy to navigate through channels once you get the hang of it. The app needs a lot of work, constantly freezing and having to re boot cause it doesn't recognize the same t.v. I've been using.

I had Dishnetwork and have only had problems with their equipment, first off they installed refurbished equipment in my home and then had the nerve to try to charge me for coming out to troubleshoot said equipment, equipment was only 8 months old and had to constantly reboot the hopper 2 and the super joey to try to connect the receivers to them, which sometimes worked and sometimes did not, maybe doing this 2 to 3 times a day, after speaking to them they connected to my system and said everything checked out but continued to have problems and finally told them to cancel the service to which they now replied "oh we can replace the equipment at no cost to you", told them to stick it, now they want to charge me over $400.00 and even charge for me sending their own equipment back to them. Cold day in hell before I pay them anything else, stay away from these vampires!!

Just cancelled my service after 2 months of service. I prefer to pay the required $476 fee than to do business with a dishonest business. Dish Network sent me a mailer offering a $100 dollar Visa card to become a new customer. They said it would take 6 to 8 weeks for me to get the card. After talking to them two months later, their management called me a liar. They said that the offer had expired and I was not telling them the truth. They are a business that does false advertisement to get customers. This experience has been horrible and distressful to me and my family. Today is November 20th 2019 one week before Thanksgiving. Hope they can enjoy stealing our money. We will never do business with them again.

I sold my home in 2017. In closing, we included that new homeowners will keep the Dish equipment but will take over on pkg & costs. I called Dish to notify them of move & the agreement. Recently (October 2019), I realized all this time I've been charged $3k!! I called Dish, was told the charges were in me but verified my phone call to them cancelling my service!!? I was then told to take these homeowners to small claims if want my money back. Dish said they will send boxes to them to retrieve the equipment & shut off the service. But the empty boxes were instead sent to my new home address! So I called Dish again & they said, "Simple mistake. Don't worry about sending boxes back." Well, obviously not because today I was charged $752 00 in my checking account for non returned equipment!!!!!

We signed a two year agreement with DISH this summer and shortly after we learned they dropped one of the main channels we enjoy during with winter months. Altitude Sports provides live programming for the Denver Nuggets basketball team and Avalanche hockey team. I asked them to allow us to cancel our agreement and return to DirecTV where the games are broadcast. They told me I could cancel me contract but had to pay $420. Of course I thought this was unacceptable since I have no control over their programming and should not be asked to pay for their inability to provide what was agreed to.

Was lied to about a specific network I wanted. On installation I discovered it was not available to Dish. Call to cancel and was told they would get back to me within 24 hour. They didn't so I called them again. Now I'm told 3 to 5 business days. Dish reps have done nothing but lie to me.

I have been a Dish customer for many years. In May 2019, I sold a home and the buyer wanted to assume my Dish service. So, I called Dish and authorized the transfer. However, the buyer just set-up her own account instead of utilizing the transfer, put the old equipment in a closet and never told me. I just found out in November 2019 I have been charged for the service for the last six months. I also have Dish at my current home and both accounts were set-up on different payment methods. The buyer refuses to take responsibility and pay for the bill and Dish refuses to offer any credit, even though they were paid twice for service at one address. They are a horrible company and I will switch to Xfinity as soon as my $320 early termination fee (also bogus) expires.

We have been Dish customers for more than twenty years and each of those twenty years their service and value levels have dropped. It is disgusting to pay rent on a piece of equipment for years and years and never own it. We have paid for our receivers many times over but are still charged rental. We purchased one receiver and are still charged $7 per month just to be connected. Our package of programming keeps getting reduced with no reduction of costs. We have lost HBO, Showtime and FS19 for a time) and still are billed $162.00 per month. I would advise anyone to check every other option before becoming Dish victims.

So I called today to cancel my DISH subscription because of lost networks. After speaking with their rep she enticed me with a lower price, Updated equipment and apps to get my lost channels. Only catch was I had to re-commit for two years. I ended call (hung up on her) as I was at work and I couldnt hear her very well. I get home that evening and my local channels disappeared so I called back to resolve that issue and go forth with cancelling. He then tells me I already committed. Too bad so sad! Nothing he would do!

I called asking about my bill. The manager didn't want to go over my bill for the last year with me. They gave me a discount for a year and I only saw the discount for four months out of that year. When I asked about a contract that I thought I had, she said no. I did not have a contract. She then said, "I can cancel you right now." I just called to cancel my Dish completely and I was told I need to pay over $200 to cancel it since I have a contract. They would not waive it or lower it for me. I asked them how is it a manager can treat you horribly and tell you that you do not have a contract, but it seemed that Dish is ok with managers treating customers like this!!! I would never recommend Dish to anyone. They are happy to treat customers like dirt.

Deceptive advertising, poor customer service, misleading promises, predatory contracts and inability to keep valuable programming! There’s a reason they try to lock you into two years because they know you’ll want to leave within a few months. Do not do business with this horrible company

Well considering we live in Dallas and cannot watch our local basketball or hockey teams is a complete joke. I thought something like this could only happen in Indianapolis. What a joke!!! I will never ever use or recommend DISH.

I own a Samsung fridge (RF217) that stopped cooling one day. I called Samsung that lead me to Dish, the only service provider in my area. Dish misdiagnosed and misordered parts, taking 4 visits to complete. All the technicians and customer services reps were pleasant, but the complete service was a disaster. Paid $100 for an initial diagnosis that was not correct, and was told during the second appointment which prompted a third appointment. The tech during the second appointment told me, I don’t know how they would have screwed up this diagnosis.

My local ABC WLAJ was taken away. Then my Fox Sports channels were taken away. Here I am 8 months later, still waiting for results Dish promised.. I am disgusted with their lack of results.. Dish doesn’t care.

Dish fails to work deals with Fox Sports and others. You pay for a package and later channels are dropped but your rate paid for the package isn’t adjusted. This also happens with non sports channels such as movie channels. Review the channel guide.

I'm a disable veteran. When I went to Dish I was told I could bundle TV & wifi could save money. So I did the wifi was poor connect and I told them they need to get this out of my house, they would say let's try this. Nothing worked. Finally they told me it was too late and I had to pay a Cancel service fee. I told I've been saying take it out. I was told I never said the word cancel so I'll have to pay $400 plus I was told I needed 2 extenders at $200 a piece but they couldn't take them back. So just the wifi cost me $800. I put back in cableone.net never had a problem with them.

I signed up with Dish in June 2019. I was told I would receive a 100.00 gift card for signing up. That is a Lie! I called in August stating I would be receiving one in the next 2 to see weeks...wrong!!!! Called again & I was told my time had expired!! Really? Don't expect a rebate. It is a gimmick to get you to sign up!!

I still can not believe I am being billed monthly 10.00 for service, that is if their machinery breaks down, I won't get charged for them to come and fix their problem. I told them to get someone out here then because I do have problems but because they can do it over the phone will not and did not send anybody and this has been over a month. I am not a service tech and since I'm paying for them to come out I can't see the problem. Had to have them out twice when they set up my system and still problems!!!!

Dish lowered my bill.

They lured me into a 2 year contract. Price was good. Then virtually all Fox channels were removed. Some have come back. I complained and sent emails and asked for a few different things. They offered me "no early termination fee" so they charge you for all the channels and don't provide them. I still do not have Fox Sports Southwest. My favorite channel because they carry the Dallas Stars and Mavericks games. Terrible company that provides no options when they don't provide as advertised. No refund, reduction of price, just a no fee early termination which any other company would cover anyway.

Dish took out my FOX Sports WEST regional channel, mid-stream, during the baseball season. Letter received with apologies, nice, but also saying that they were negotiating to re-instate. I feel that I was inconvenienced and they didn't care. On a 2 year agreement, they should have kept the connections going. I have gone with another provider. Dish is charging $160.00 for early cancellation. Don't feel this is good customer relations. I will not considering a biding contract anymore. Most likely not doing business with DISH as well.

Was a loyal customer of Dish for years. Every time my contract ran out, up went the price. When I noticed new customers were getting a better deal than the loyal old customers. I contacted Dish and they would say the cost were going up to them, no reason why new customers get a better price. The Dish service was not that good anyway. Every time a rain storm came over the house out went the tv. It would always say check your connections or something blocking the dish. Ya it was a cloud blocking the dish.

I cancelled my service and they did not enter it into their system and charged me bills that accumulated over 3 months and threatened me with collections if I did not pay so they got $317 from me even though when I cancelled my balance was $0. Terrible company to do business with and I was customer for 7 years prior to this.

Been a Dish subscriber for 7 years. The last 6 months seems it is all falling apart. World Series game 7 is on tonight but the Dish guide data says 3:30 AM tomorrow. Phoned Dish support and after an hour of talking to 3 incompetent reps, none could tell me what is wrong or what station the game is on. The latest Dish update is a nightmare. When you change stations a black bar goes across the top of the screen blocking part of the picture and does not go away for 7 or 8 seconds. (Tech Support says nothing I can do about it). The new Google voice search is a joke. Half my searches bring up YouTube videos instead what show or channel I am looking for. I lost the last half of the baseball season and HBO because of Dish disputes with the networks. This will be the last contract I will ever sign with them.

I signed up for Dish 23 months ago and counting the days to get out of my contract. Horrible experience. I could deal with them losing HBO. I didn’t appreciate them blaming insider bribes to the FCC for this debacle, but so goes their training. What really upset me is the one-sided contract. I signed up wanting HBO. I can no longer get HBO due to their failed negotiations. I’m bound to the 2yr contract and under no circumstances could I get out of it without a huge penalty. I’m sure their gang of lawyers have them legally protected but a sham to their customers.

I was a customer for many years and even told everyone what a great experience I had with them. That all changed when I moved earlier this year. I got the installation with (I thought) no problems. When I got my bill, I found out they charged me $40 for a surge protector I never ordered or received. I was told to send it back and then they would refund me. Great, but I never got one so I can't send the stupid thing back. It took multiple calls to resolve that issue. Then I figured out that they've been raising my rate from the one I agreed on several years ago without my knowledge or permission. $5 a month isn't much, but without discussing it with me it's bad form.

Dish Network is a flat out AWFUL company. My roommate are ordered service and I cancelled it because the reception was terrible and the programming was incredibly sub-standard. They billed me for a 250 disconnection fee. This has been going on for years. When I attempted to call them in an effort to resolve the debt (I was willing to pay for service fees - even if it was substandard) they refused to budge on the disconnection fee. And I might add that the so called service rep I had the misfortune to speak with is a demon spawned from hell and by far the WORST human being I have ever encountered. Worse still, after our unfortunate interaction she decided to play petty Betty and place a derogatory remark on my credit. I hope she burns in hell and and I would advise anybody to NEVER have any contact with Dish Network. They are truly the herpes of the communication world. DISGUSTING EXPERIENCE. I am upset that even have to give them one star because there are not enough negative stars to truly express the terrible experience I have had with them. AWFUL.

In early 2016 I signed on to Dish for TV services. My contract was for two years. After a little over a year I decided to terminate service to move to another network to bundle TV and phone services. I called Dish, the CSR told me that I should instead put my service on hold, it would only cost me $5.95 per mth and would help with finishing out my contract time. I was thankful for his idea and agreed to the $5.95 to finish out my service plan. Fast forward 8 months later, I call to cancel the service.

I have had to call Dish CS on multiple occasions on setup in the past month. They were unable to create an online account that was needed. 3 weeks later 6 calls and finally it was up. 2nd problem is what one CS rep tells you another will tell you something different (I have the transcripts). You need to be detached from reality to pay these people ANYTHING.

Be aware of signing up with Dish because the price will change in 6 months without letting you know. They want customers to sign up with auto pay so they don't know when the prices change. What a scam. When you tell them you want to cancel they make you pay an extra 25 dollars per month until the contract is done. They told us we had a set price and it changed and they won't give you any credit. Do not sign up!

I am a Dish customer for 20 years now. Since July 26th I have been dealing with a blackout of Dish Network vs Fox Regional Sports. I have been begging Dish Network to return Fox Sports Ohio and SportsTime Ohio but all I am getting is Fox Regional Sports is making unreasonable demands which means they are blaming Fox Regional for the blackout as Fox Regional Sports is blaming Dish for it. Well I think both are to blame for the blackout. Do not sign up with these clowns. Go to DirecTV. Dish is famous for lying to their customers. Stay away from these clowns.

We were lied to about what channels WE get where we get these channels we were supposed to get the satellite radio. We only get that in-house not anywhere else. You only get a few channels on your supposedly DISH Anywhere not what you get at home. Your company has no concern about what your needs are and we've called several times to complaint and all we had to do was finally closed it out and pay a ridiculous amount of disconnect fees and charges because of the contract. I would advise nobody to ever do this service and I

Why does every provider have to raise prices, and make such frequent changes without even letting the customer know? Dish with every storm also blacks out! This is just unacceptable to me and I don't understand it.

I made an appointment with Dish Network to reinstall my connection after their partner HughesNet cut it and then failed to deliver the high-speed Internet it had promised (that's another story). At any rate, Dish never showed, and then said they had no record of the appointment I definitely made. My advice -- after making an appointment with Dish, call them several times to confirm that they do in fact plan to honor the appointment. Terrible company, terrible customer service.

Chose Dish because our DirecTV service kept going up in price. Started off with installation that was less than adequate, forgetting receivers needed and ending up with the right one but a customer with a bigger order needed it so we ended up waiting an additional week for service in our home. Have had billing issues, including being charged for a pay per view event while no one was at home. Our current bill went from $93.00 to $164 in 5 months. We often don't have service in one of the bedrooms and requires unplugging everything to reset. Have had advertisements for their services pop up during programming. When I spoke with customer service, although polite, were of absolutely no help. The remote can be confusing to use. I would seriously do my homework before signing up with them.

Dish network gives you a fixed price for two yrs to join. It is bs. After 6 months your bill goes up $20 for insurance cause they don’t stand behind their own equipment. A tech after 6 months had to repl1ace our hopper. He said they don’t last over a yr usually, so you have no choice but pay the extra $20 a month.

Without notice, DISH canceled HBO last year and FOX this year. We did not find out until we tried to watch shows and football games on those stations. When we tried to get more information, the customer service representatives did not take responsibility for DISH's part in the dispute. A main reason we have cable is to watch football, and DISH has no timeline for when the service will resume. We canceled our service because the contract is null and void. DISH did not uphold their end of the contract.

Dish does not care about their customers. I chose Dish Network in order to watch OKC Thunder basketball games in Kansas City MO. The Dish rep found a package that offered the games. I really have no other need for cable. Now the season is here and Dish is in a disagreement with Fox Southwest and will not be airing any of the games. When I called to find some type of reconsolidation they told me I could spend $200 more for NBA access or cancel my subscription and pay $240. Dish did not try to work with me in any way. Dish does not care about their customers.

After being a Dish customer for years, the way they pay back at good customers is to lie them at the time of renewing new contract. I sign up for other 2 years contract with the "same package" I was currently having but I later realized they took local channels off so how is the "same package" then. When I call them to fix the issue, just got an stupid answer (12 dollars extra,12 dollars extra charge....). That's the way they run business with good customers that always pay on time.

Dish pushed out a software update that screwed up my system. After 50 minutes on the phone they agreed to send someone out three days later between 4:00 and 6:00. I left work early to meet my end. As I sat home I thought it weird I hadn't heard anything so checked online to see that they should be there between 6:15 and 7:00 but from experience I know that means they won't show up at all. I then called and was offered $10 off my bill for the three hours of my life lost. I've never dealt with a company that cared less about their customers. Oh, and did I mention that I didn't have the Big 10 network for a couple of weeks while they pressured them for concessions? Horrible horrible horrible.