DISH Network Reviews

Everything about Dish Network is absolutely AWFUL. I would advise you stay away from Dish at all costs! They were awful with installation... The service was awful... And even cancelation is extremely difficult. We had constant problems with the service and our DVR service simply never worked. They will never do anything to credit you or actually to make their service any better.

DISH has been a great package and deal. It has Pac-12 sports and San Francisco/Bay Area sports which DirecTV does not have. The ability to record, store programs and watch without commercials is very nice for a busy lifestyle.

With today being 5/13/2018, Dish Network has screwed up my new service install 3 times in the past week. The most aggravating was yesterday and today. According to Dish the tech was supposed to arrive yesterday between 12:45 and 1:30 pm per Dish. I didn't hear anything until 4:30-5:pm when the tech called. It was then too late for the day. It was agreed upon for a 8 am install for Sunday 5/13. Again another no call/no show this morning. After calling Dish's Customer Service and explaining that this was the 3rd screw up this week all they would do was to reschedule for tomorrow 5/14. They wouldn't do anything to make up for their screw ups. Is this any way to treat a new customer? Is any indication of future service. At this point in time Dish TV is just as bad as DirecTV.

Ever increasing bills for unwanted channel "additions" that are not requested nor watched. Piss poor customer service by overseas boiler room. Any good programming is becoming a "premium" selection after adding another political, infomercial, or news (read communist propaganda) channel. Stick with a coat hanger and an analog TV.

I contacted Dish about my programming. A vast majority of my channels are advertisements, and very few new programs. If I want a couple better channel I like, I have to increase my entire package and yet the talk about flex pack. They said it will cost me 300.00 to leave however.

Dish Network was a great company for its variety of tv channels but I did have issues with the wireless internet which was has very slow download speeds. Then with the increase in pricing, it was just hard to keep a budget.

I have had Dish for quite a while. Not particularly happy with them. They offer many channels but at a price. I pay over $170 when combined with phone and internet via Windstream. Windstream is not a bargain either. I would switch but it is not convenient for me to do so. I find all of the providers not so good!

Too many channels that try to sell you something. Price too high for basic channels. Just want basic channels with several order cartels, can't without buying the whole package.

I am fairly satisfied with Dish. Weather interference has been minimal. I really love the Hopper system (used between my two tvs). My only problem is the lag time when switching programs on the second DVR. They have fairly good channel 'tiers' with one glaring exception; sports! It takes too many 'packages' to get adequate representation. They need to offer a dedicated sports package.

First 5 years Dish was good, now there is nothing good at all to say about Dish satellite. They never work with you, don't care you've been with them since inception. Try to get you for every penny! They are a crap service now.

I am not satisfied with Dish. Their employees are not that knowledgeable as to most problems concerning with programming & etc which is annoying. They also slip in increases without notice.

I don’t like to have to sign up for two years and be changed for every upgrade and now I cannot get a better deal. I also did not like not being able to take over my sister account at my house when she lost her job.

Remote and on demand easy to use. Great programming. Good value. Customer service easy to reach and helpful. Easy quick install within a short window. Love PrimeTime Anytime.

Have Dish. What a scam. I called them to go over my bill and asked, "If I wanted to cancel Dish what would it cost me?" They stated that I have had my service for 11 months and my agreement was for 24 months but I added a tv and 'cause of that my tv I added had a extended contract. What a bunch of scammers. Stay with Spectrum. At least they are contract free. Dish scams you. The monthly amount changes from what they tell you. They are not people friendly at all and will take you for every penny they can. I should of listened to other people who told me to stay away from them. Beware of their unfair practices. Just stay away from their services and do yourself a huge favor.

When I signed up for this service I was supposed to have got 2 yrs same price and 1 yr reduced but they didn't honor my contract. I'm so glad it's over (contract).

Switched to Hopper on Dish, nothing but problems. Reason I switched was Netflix, did not get it for 6 mos, they told me I needed a new tv, which I purchased, still didn’t work, had a Dish service call, he blamed it on my internet server, had internet service technician, that wasn’t the problem... finally resolved. It was DISH SOFTWARE ON THE JOEY, all this time. The COST of my service has gone off the charts. As soon as I can, I am getting rid of DISH...

You have to get packages that have a lot of channels you won't watch. If you could just pick the channels you want it would be great. Also they offer free things to new customers but not their long time customers.

Dish has generally been good, but their rates keep increasing, even after I renegotiate a lower one. They seem to treat new subscribers better than loyal ones. I hate having to lock in with two-year contracts.

Lose signal in rain. Want 9000 dollars to realign sat Receiver. Pay around 125.00 a month. Still no internet. That's another 100.00 a month. Making it a staggering 225.00 a month for sat t.v. with internet. Without Netflix or Hulu cost. Very expensive and not dependable.

As with most providers, their price keeps going up! You can get stuck on the phone for a long time with multiple voices. A real inconvenience when you have a question.

Dish has awesome entertainment for your money. I have had them for over 14 years. No problems with billing customer service. Absolutely the greatest!

My bill has insidiously gone up, up & up, just a little at a time. It has now reached $144/mo. I was told it would be around $90/mo. I am very unhappy. I had the exact same issue with DirecTV, which is why I left them. I don't have even ONE movie channel! As I prepare to contact (call) DISH, I am shopping for another service.

The service was great but value was terrible... no problems with the customer service but there is no bartering with them. The selection of channels or packages was not that good either.

Please, Please offer internet! I live where cable internet is just across the street. They want $4500.00 to dig under the road for me to get it! I have a Verizon and they offer what is called a Cantenna. It is horrible and very expensive. It hangs on the side of the house. I really need Satellite Internet! Please Dish will you ever offer this?

Only complaint is when there are storms service is interrupted. Need to have a separate aerial to get local stations. Living in the Midwest there are frequent interruptions during snow storms and thunderstorms.

DISH is overpriced. The Hopper equipment is prone to failures, they frequently get into disputes with media companies over contracts that leaves you, the customer, not able to watch your favorite shows but instead serves to further pad their bottom-line. They have a ton of hidden fees, our monthly bill is double what the package price is. And... did I mention their equipment is horrible (by far, the worst set top boxes I have ever used).

I’m feeling very sad to write you as I got my new Dish TV on 08/05/2018, the technician came to my home and installed DISH TV DTH. But getting the "101 Unauthorized Error". He tried for a while but not able to resolve the issue. He left away without resolving the issue saying that it is a back end issue and will get it resolved in 30 mins. It is not resolved on that day and again I contacted the customer care for the same, they arranged a technician to visit again on 09/05/2018. This time the technician replaced the Set Top box with VC # 02512710281, but this time getting the "102 Low Balance Error". He also left saying that it is a back end issue and will resolve it in 45 mins. Since 09/05/2018 I’m calling to the technician and he is not picking my call.

They never stuck to their own contracts. My bill would go up every couple of months. Trying to work with their customer service was a nightmare too! I was going thru a temporary financial set back and tried to get my service downgraded for a few months. The Rep refused saying I had to pay my current rate for the duration of my contract before I was allowed to downgrade. When I tried to turn my service off the Rep said I had to pay for the return label and the box, each $17.00 plus my bill had to be paid in full, which included the next month's bill and a shut off fee of 2/3, or 66% of the balance of my contract BEFORE I could officially turn off my service. It was a 3 month nightmare!

They suck. They don’t help you when you need them. They have 1000 of excuses why and if it’s about your bill they are all dumb. So to wrap it up I been with them for 12 yrs so that makes me a **!!!

This was one of the best providers that I have ever used, I ever had any problems with my service. When I moved to a new home there wasn’t any problem transferring my service to that address!

We don't watch as much as we used to mostly because there are so few shows that catch our interest. The price is high and becoming a problem as our Social Security has stayed the same for the past 10 years but the costs haven't.

They overcharge for what you get and could do a lot better putting packages together. You get a lot of channels but, there are a lot of shopping channels and so many channels I do not watch.

Their prices constantly changed from one month to the next. You did not know what your bill was going to be from one month to the next. Poor customer service as well as liars.

I've been with Dish since I shut down C band system. Satisfied if this comment doesn't fit your bill as a working girl states, if you're done roll off!

On windy days the picture screens would be fuzzy, loss of signal, also didn't have internet, etc. They also was supposed to send me a gift card that was never received, and when asking about it customer service would tell me it's on its way Every time.

There are occasional (frustrating) glitches in service due to contract disputes with provider groups (CBS group of networks was the latest). But Dish has excellent customer service!

Dish is via satellite, so when storms come it runs interference with reception. Otherwise I have been pleased with the service and their customer service department.

I reside in a rural and heavy treed area. There is no cable here or other TV provider other than DirecTV. My service with Dish provides a maintenance program at a minimal fee. No other out of pocket expenses. If I need a service or repair, I'm accommodated quickly. If I need a repair or move the dish because of the growing trees, I can arrange for service the next day. They will also upgrade your receiver or other components while they are there, some without additional cost. My neighbor has DirecTV. It takes him up to 6 months to receive a repair service which he pays out of pocket, and it is expensive to just get someone out here. DirecTV also charges to move and set up your dish whereas Dish TV doesn't.

They move their channels constantly. They are good at reliability and their customer service and cost are also good. We have had Dish for years and have had no real problems with them.

Do not believe what they tell you to get you to sign up. I was told I would get HBO for one year. They started building the after 6 months and after much aggravation they discontinued billing me and told me I could have three more months. After that three months they told me I was done and I would have to start paying. They did not care what I was told initially. After almost one hour of arguing they agreed to give me what they had originally promised me. That was my big bonus to stay on. In addition their cable box shuts down and will not operate and system must be totally rebooted constantly usually twice a day. They replaced the box after much aggravation and the new box is considerably worse than the last box. Bad equipment, bad customer service, constant lying. I will cancel the moment I am out of contract. Do not go with Dish. They lie.

DISH Network do a fine job. I’ve never had to call them with a problem but I’m positive there would be no problems. However they seem to be like the other ones in raising their prices but all in all they’re not too bad.

Dish Network has high price and huge “non-watchable” channels. Pay per view old movies and pay for a lot of equipment that is old and obsolete and will not change it even after asking them to.

The cost is too high... The bundle requires you to accept channels you don't want to get the channels you do want. Seniors living on a fixed income cannot afford cable.

I like DISH because I can always find something good to watch. We also have the Hopper attachment which makes the DISH deal even better!

After a great deal of frustration several years ago with DirecTV, we switched to Dish. The Dish account had been in someone else's name but we had been paying the bills. When the other person passed away, they would not just switch the account to us, they wanted to charge us all sorts fees for turning off the service and opening up a whole new account. Since the switch, we have been very pleased.

As long as your Dish functions life is good. If it doesn't you become a temporary technician by phone as they guide you through how to troubleshoot. I spend 150.00 a month on DISH and when I call for help, I don't want to be the defectors technician. I'm a physician and no one ever asks me to call in how to take an appendix out. They expect me to do it... Need more descriptions of the shows (that's one thing DirecTV did well) with casts, plot lines, ratings. An updated closed caption would be nice too.

I have a small selection of channels that I like to watch. Dish has removed some of those channels (Discover, History, etc) and I do not like this. When Dish removed a History (His2) and replaced it with VICE I was very upset.

The one thing I dislike about Dish is almost every year the company will increase their price on programming. I have been a Dish customer for almost 20 years. We are in a area where there is only 1 cable company Northland and I will not go with them. I will not change to DirecTV either. I wish some day we could get Spectrum in or area.

Great picture, consistent service, great CS and more for the money. I 1st tried Comcast, horrible as always and though I have no complaints about DirecTV as far as service, they were about $30 more expensive

I paid Dish off 2 times and I am still getting a bill & it's on my credit report. I'll go to my grave not paying for it. Sometimes people just have to stand up for themselves.

Prices seem to always go up and the channel seem to get less. Every time you turn around they're advertising another channel that is being dropped. I also don't like how the service goes in and out all day.

Dish has fought of ridiculous price hogs of the TV industry and kept our prices low while still giving us great programming. Despite the occasional storm outage, when the storm passes (about 20 -35 min max), we're up and running again. Downed poles and rain-soaked cables putting the competition down for days is not a problem with Dish. It's all good.

They raise their prices to outrageous amounts. Most of their great price packages are for new customers and not for existing customers. Every time it rains or gets windy we lose our signal for our dish which really is frustrating.

The cost for decent channel selection is ridiculous! Every time I tried to see if there was a way to reduce costs, the answer was always, “you can select a lower package”. The channels we often watch are not in the lesser package. Long time customers need incentives too!

I was happy with my service until I had siding replaced and Dish was put onto the roof. Then If there was a rain or snow storm and bye bye tv. They did come out and reset it one time and things were a little better. I signed contract for 2 years and I advised I'm considering paying termination fee ($10) a month and moving on. Didn't lose it past several storms.

Very poor customer service, they can't be reached by phone, site is always down for repairs. Quote 1 price then get first bill. It would be off by $50.00.

I call to switch because it was a lower price and they would pay off my contract. Come to find out it was a 3rd party service selling Dish Network and I never got my $100 gift card they offered for me to switch. I call and just got the runaround and they told me I was supposed to fill out paperwork and send copies of my dish bill to get the card. I had no Idea what they were talking about. They said nothing about this and then told me it expired. I never received the $100 gift card.

Reliable entertainment but limited selection for the cost. Several channels I commonly find on basic hotel plans are omitted on mine. I'm glad to know there are alternatives if/when I finally have enough.

The cable sucks, when it rains when blowing cable goes out. Every month had new charges that anyone couldn't tell me what for. Sometimes it goes out for no reason.

A large selection of channels, great reception etc. I really don't have anything negative to say about Dish Network, except for one thing... I was very upset when several of the channels that I normally watched were pulled due to contract negotiations between Dish and the TV network. Since they couldn't find a way to come to terms together they pulled the network's shows from airing and said we should call the network to complain.

I had DirecTV for years and, for some reason, decided to try Dish. Mostly it was price. I've had the equipment for about 10 months and have minor issues the entire time, but it wasn't enough to worry about so I just dealt with it. Suddenly, last month, both of my Hoppers started malfunctioning. When you press RW the will FF. When you FF, it should go thirty seconds, and will only go a few seconds, so it's almost useless. Pause does not work. While watching a recorded show, if I try to stop it, it says it's delayed live TV so the only way out is to put in a channel number. I've had multiple chats, and I'm told that it has been sent to engineers for resolution. When it first came up, they wanted to charge me $150 for the tech visit.

Like a fool I went back to Dish 8 months ago and was given a locked in price for two years. After about three months my bill went up a lot, and when I called them they said they added HBO for three months without me knowing it. I asked them when I signed up not to put it on my programming and was told they would not add it on so my bill would stay the same, and they said ok, but added it on anyway so they could steal more money. Then I asked them if I changed from the Hopper to regular receivers would it change my contract time and lower my bill, and was told it would save me some money and would not change my contract.

All they want to do is either try and sell you more, not addressing the issue and customer service rep wants to argue. I would not recommend this cable company to anyone.

Their program selection is terrific if you can afford all the channels. They have special that if you time it right, one can keep their rate fairly reasonable. But once, I received a customer rep. who was very hard to understand because of unclear English.

DISH has great technology that is well ahead of any of its competitors. I've used their customer support on a few occasions and the results have been good thus far.

My problem is I have outdated equipment and refuse to upgrade because I have no contract. I love that I can pick my channels ala carte. Good value.

Have been very pleased with their service. However it seems from time to time they give you channels then take them away? We are pleased with how much a month we're paying and don't want to upgrade because that means paying more per month and only to get a bunch of channels you don't want just to get the one you do. So when there's a channel you like... then it's taken away. Not very pleased, mmm maybe it's time they customized packages so one can pick what they want and not what's offered or feel they have to upgrade and pay more (especially to the existing customers). Just a thought...

Dish customer service always help me finding the best deals. The only downside is the loss of signal during bad weather time. Besides, it is a good deal for me. I'm very sorry that DISH does not provide a good and reliable internet and phone service.

I called and canceled, the rep told me I had X amount of days left I could still watch. When my days was up it would disconnect and I would be receiving a refund. Instead I received a $70 plus bill. They refused to listen and was turned over to a collection office.

I’ve been with DISH for 8 years and for 8 years I have been told internet service is coming however, not in my area. I have paid nearly $10,000 over the 8 year period. I requested today to disconnect and go with the opposition where I can have internet coupled with tv for far less than the $145.00 I have paid monthly. Only to be told I have to pay $280.00 early termination fee. They have robbed me without a GUN.

I have been very happy with Dish Network, I used to have Cox Cable and they were very unreliable and very bad workmanship. I would not recommend them. They are the only ones in the area so I decided to go with Dish and I have been very happy with their service installation and customer service.

The interface is ugly and slow. I would click the button to bring up the channel guide and it wouldn't show up until 5+ seconds later, same with manually entering channel numbers. The price is not a good value, the channels are limited. The dish can't handle the slightest bit of rain or wind. They have an app, but you have to buy an additional item to even use it to watch tv. And to wrap it all up, they have a ridiculous amount of Christian channels that come standard. You can't have them removed.

We have been having trouble with the tv going off then coming back on when watching a station. It is annoying as it takes 5 minuets to start back up. Also when it rains or snows we lose the tv.

I have the Flex plan now because of cost, still a lot of channels that are NEVER watched. Should be able to select the channels I want and only pay for those.

Affected by weather too much. When show is selected to record, sometimes it doesn't record the whole show. Cuts off the last few minutes of the show/program.

There is a wait time to get help, but the support people are courteous and helpful, since I am a senior I don't always understand what I need to do to assist on my end. The support people are always kind and repeat instructions and describe if needed what is needed in a way I can understand.

The Dish has the best price. It offers free previews of major networks monthly. Inclement weather will knock out satellite service sometimes. Overall, I'm satisfied with my subscription.

My bill has gone from the original payment of $70.61, to $116. I am not signed up for Showtime, etc. The programs are mostly of poor quality, and repeated year after year. Whenever we have rain, the site goes off the air. Most programs of any true interest, are shown at 9:00-10:00 p.m. Makes it hard for older people to stay up and watch them.

I like Dish Network service but it still goes out in a heavy rain, thunderstorm or heavy snow. I don't like that at all. I hope their service improves.

I pay too much for the amount of channels I watch, and I have to choose a higher price package to get the channels I watch, most of the channels I have are channels that don't interest me at all. It also seems like there is more advertisements minutes than show minutes, and I'm paying for this time.

Very helpful in all areas. Had to downgrade recently due to change in finances and option of Flex Pack was tremendous help. Would not use any other provider.

Hated the dish because if just a little snow got on dish, no picture. If there is a small rainstorm, no picture. Or any other weather very spotty picture. I will not have a Dish if you paid me!

Reception is no good in stormy weather and they really mess up CBS channels all the time with lousy reception or blocking it. Also have too many informative channels and repeats, cost too much to just pick the channels you want without all other junk.

Good selection of channels, customer service is probably better than average. Channels go out during thunderstorms, as is the case with most satellite companies. Value is horrible. $130 to get the channels we want because we usually can't choose ala carte channels. Some of the ones we want only come in specialty packages. It would be so much better if we could have a base package that included locals and then add in only the channels we want.

My mom called to cancel her Dish service due to her being moved to a skilled nursing facility. They wanted proof from the facility or a dr that she had been moved there otherwise they were going to charge her 400 early termination fee. It’s against the law a HIPAA law to ask any of the information they were asking her. Her other option was to suspend her service and pay 5.00 a month to have service reconnected when she moved back home, why would they think she could afford to pay for service she couldn’t watch on top of her skilled nursing facility! These people are crazy. Stay away from Dish!! They are robbing people!!!

I have had nothing but problems with the DVR. Amazingly, they don't have a manual for the DVR so I can learn to use it properly. No one seems to be able to help me with this problem.

Picture is generally good, sometimes it drops out depending on weather. I do notice a lag when resuming a recorded program between picture start and sound, just enough to screw up the answers on Jeopardy. May switch to Spectrum in the near future.

They are a rip off and unless you call every 3 to 6 months and change your package, they gouge you. Who wants to have another thing to remember. Two times I had $160 bill. When I called and threatened to turn it off my bill dropped down to $85. Go figure, wonder how much they make from people who have automatic bill pay and don't notice it. I pulled the plug.

Their cost is too high, and constantly going up! Every time I get my bill there’s a new five dollar charge on it! This is ridiculous to be paying $127.00 a month just to watch tv that the same thing is on that you’ve seen 50 times over!

DISH was not very customer oriented or customer friendly. The roof-placed receptor unit created a leak in my roof. And the cost increased on a constant basis.

I have had Dish for about 5 years. We have never had a problem with our service. We have a Tail Gator that we use to watch TV when we are camping. Any time I have had to call technician they are prompt to answer and have been able to resolve my question.

I don't like the fact that I need to call in an order to rent a movie. I wish I had the capability since I don't have internet to be able to just scroll inside the movie. That is my frustration.

My equipment stopped working and Dish Network tricked me into a two year contract to get new equipment and more elevated charges. Stay away from this company.

I had DISH tv for a few years and the only reason I had to switch was that they didn't provide internet service in my area (New England). They were reliable and their customer service was great. I loved them and hated to switch.

Dish Network is overpriced. If you owe a bill, they may carry you for a short while but then shut one off. They could be more yielding and helpful to the consumer as they also report to collections when not warranted.

Dish has good customer service. However I am not happy about paying for local channels and the number of fill-in channels that are not viewed, all TV should be pick and choose.

Had internet with them and too expensive and sucked. Never enough internet and always paid way too much for TV. Just not worth the money. Went to spectrum and got unlimited internet and don't lose TV in rain. Also pay a quarter of the bill in comparison.

I like Dish, but I do not like paying for sports channels I don't watch, basically subsidizing those that watch sports. I want to pick and choose channels and pay only for those.

I’ve had no problems with Dish. They worked out a small package for me. I love them because they have public interest channels that no one else has, which is why I stay with them. It’s worth it for that.

Use to have Dish Network. They were a good fit for us. No little Children in the house and we pretty much just watched the Encore Channels for Movies, etc. Pretty soon the price was going up and up and up. We were retired and could not afford to pay the high prices. Seems like DirecTV came up with a better pricing so we switched. Not sorry. Programming a little different, but not a game changer.

I have had Dish for about 12 years and feel their channel lineup is very good and the service to be very reliable. They use to be a great value, however they seem to be a little pricey as of late so I am considering other options.

I am presently on a contract with Dish. Two years. Can’t wait for Jan. Will go back to cable. I found this is very disrespectful in dealing with customer service. A lot of dead time and that seems like when you do talk to customer service and get more of a runaround.

Cost is terrible, considering termination, no decent programs except the church programs. The new programs are all sex ridden and full of violence and bloodthirsty. Most new programs don't make good sense.

We don't get all the channels but we are charged for them. We live in a rural community not on the road system and we have to pay the maintenance people's airfare which is $168 round trip from here to Homer and back. We never get the offers of upgrading our systems either unless we accidentally hear about the offers. We pay $147 a month for 3 receivers and 100 channels.

We have had service with Dish for about 7 years. In the beginning we went with DirecTV and then Dish Network was awarded the contract for local channels and because of this decided to go with Dish Network. We were never satisfied with DirecTV but really had no choices regarding Cable & TV companies. We had no other company to compare the Customer Service Department to. After closing Dish we saw what a GREAT Company was all about and what better prices their company had and love Dish Network and would never ever change to anyone else but DISH. THEY have a very good Customer Service Department and are the friendliest company to deal with. Their motto the Customer Is Always Right and highly recommend by our family. Thank You!!!

Once-in-awhile with system, but when calling service department there is I Tech Rep right there to answer questions and help in getting system back online.

I am amazed at the customer service Dish Network has given to me. When I call to make changes in my programming, they always tell me about the specials they are offering at that time. I always take advantage of the $5.00 per monthly charge for HBO or Showtime.

For just basic TV it doesn't have very many stations. But if rains or lighting, TV goes out. And it doesn't come right back on. Would like more stations with having to order stations you don't want.

Supposed to be HD TV but seldom is. Most of the signal that we receive is standard definition and is not the best to view with a high definition TV. If you pay and are being charged for HD TV then you should receive it all of the time or at least most of the time. But we are paying for something and not receiving it. It feels like we are being cheated.

Since switching satellite providers, I’ve never been more satisfied. Love their user interface, sports selection and ability to record 16 programs simultaneously. We have service same as before at a 45% savings. And, no need to call for support.

Their reliability is great, software is sensible & easy to use, the Hopper is awesome, and the Joeys work brilliantly and affordable - best TV I've had (and I'm old).

Dish keeps increasing the rates-new subscribers receive a great package, but they will not offer these perks to long faithful subscribers. Movie channels just have junk. Will say bye when my contract ends.

I dropped their service after about ten years. Customer service is lacking and quality of programming is terrible. Went back to antenna and have better TV than with DISH. There is no long term customer loyalty.

I have had a long term "provider-customer" relationship with Dish. Living in rural areas, (dead cell area), means you are very attentive to what does work and what does not. Dish has done a very good job in service provided.

Their Dish Anywhere is not very good. Also, have had several times when I suffered signal loss due to storms, which is common with satellite systems. Also, Dish charges extra for local programming, which other providers do not. I have thought for past 10 years of switching to a different provider, but in my area the choices are limited and the others aren't any better.

They are way too expensive. I cannot speak so it very hard to communicate with them, in 2 months I am dropping them.They keep trying to sell you stuff when all you have is a problem. I have them 5 years and I sick of them.

When weather is not good system goes out. Resets at odd times, takes a long time to reset. Satellite is our only option at this time. Plus the internet service with them lacks too.

I started off with Dish on the wrong foot and should've taken that as a sign to go in the opposite direction by going elsewhere for my TV service. It took them 6 months and 6 visits to get my 4K Ultra HD service finally working, all at the cost of having them come out and the cost of paying for additional HDMI cables that I was told would be required in order for me to get premium HD quality programming. Sense the scams already?

I had Comcast cable and switched to Dish Network. They made it easy and saved me over 100 dollars. We had a storm and everyone lost cable but my satellite dish was up and running first. The snow slid off the dish while I was shoveling the walk and I was watching TV when I got back inside.

weekend viewing of premium channels such as HBO, Showtime, National Geographic, Animal Planet, etc. Their remote control offers the same benefits as Comcast and Verizon at a better rate. As a senior citizen on a fixed income, I found a home in which I don't feel price gouged as I did at Comcast and Verizon who are also trying to abscond with our Net Neutrality.

I enjoy the service, not thrilled about the cost, wish it was more reasonable. Love prime time and Fox Sports Midwest. Almost switched to Directv recently but decided to stick it out with Dish.

Anytime it rains we lose channels. Their lower cost package has more useless programming so that you will purchase a higher monthly priced program. Good weather & easily entertained and you’ll love the basic program package.

The only problem I've ever had with Dish is when I moved it took two weeks for a technician to come out and when he did show up he said that the satellite could not be installed because the apartment in front of mine was blocking the signal, without even trying or considering other options. I was furious. Called customer support and they made it right immediately.

Dish Net is the only service in my area that provides access to a range of French and European news and programming. Comcast is more expensive and provides a more narrow range of programming, but otherwise quite reliable.

I like DISH. I had DISH for 5 years and I love the shows are real good. DISH is very well, they could lower the price and not have to buy a Spanish tv need more shows.

Dish overall is has a good service. This is the first time I have used a satellite company. At times the signal does have issue and they do drill holes in your roof to attach the dish which I don't like.

I have had DISH for years, but lately it goes off a lot. Perhaps the system is getting old, but it can be very annoying. It loses signal about two to three times a week.

I currently am no longer a customer. No part of my own. But due to the Ex wife. But when I was a customer I have no complaints and when I did they were fixed right away. But when I get back on my feet. I will be looking forward to being a customer again. Thanks for your service.

For what we are being charged each month, we should be able to get rid of the channels we don’t use or need. And the price should be adjusted. I don’t think it’s fair if you're a loyal customer you should pay more than someone who just signs up.

They charge 108.00 for channels they don't let you get rid of. Flex pack is THEIR choice of channels; not ours; and a new 2 year contract. Thank goodness we don't have pay movie channels!

DISH customer service is virtually non-existent. I have tried to return equipment to DISH for 4 months now. In order to return equipment, you are required to use boxes and shipping labels provided by DISH. I called every month for 4 months and was told it takes 18 to 20 business days to send the box to me. When I finally got the box, I packed the equipment and took it to a UPS dropoff location the next day. It has been over 5 days and DISH can't determine whether UPS delivered the box to its facility in El Paso, TX. So DISH is going to bill me $200 for non-return of equipment when the delay in returning the equipment was totally DISH's fault.

I have been with DISH Network for 20 years and have been treated very good, if I need help with something they have taken care of it right away. I have been with cable companies and they raise their prices all the time. I was with Directv and they are so bad I told them if they were the only choice I had to get my programing I would put up an anntena.

I messed up my tv programming with my remote, I am not very technical astute so had a problem with trying to get back on track. The lady that assisted me at Dish was very helpful and took a lot of time to tell me what I needed to do to correct the problem and answered all of my questions.

When Dish forced us to pay for local channels which we don't want or need, this is not good customer support or value. We are paying a lot of money for programming which is of no value to us. It's just too expensive!

They lied, were rude and used crass language. Promises were not kept. We canceled and they told us to get up on the roof and take down their equipment. Told them to come take it down. They sent us a box and we mailed the cable box back. The dish is still on the roof.

Their customer service is exceptional because I used to have DirecTV and I would never get a live person for at least 15 or 20 minutes. And every time I call Dish Network I get a live person in just a matter of one or two minutes.

Dish customer service is lacking. Communication between service and customer service needs to improve. The company lacks on follow through also. I was told on 4 different occasions to expect a call from the service technician. Never received call.

Overall we love Dish Network. We just dislike the times in bad weather that the signal is lost and we have lost at times a whole day. Sometimes some channels come through and others do not. The local channel CBS is the worse in that regard.

I don't like hidden fees and contracts. I HATE speaking to people whose English is so bad you don't even know what they are saying! I need to speak with an American.

Several months ago we cut back our service to lower our monthly cost. They did the cut but then the bill went up the following month and then again up the next month as well. It took almost thirty minutes for the online chat person to figure out that - oh yeah, I guess that is wrong. Dish customer service used to be great, that is one of the reasons we have stayed with them for almost 10 years.

The Netflix app is a bust, I have to disconnect the Joey every day to start Netflix and after watching 2-3 shows everything freezes. They are "working on the problem". Doesn' t help me any!

Bad program selection, close caption is terrible, words appear on the screen and at times it does not disappear for at least a minute even after the scene changes. Also, at times the program I am watching will start pixelating and when I call all they tell me is to reset my receiver box. If I could get out of my contract I would but to cancel my contract would cost $480 which I cannot afford. Last thing any time you do anything (change program set up the contract renews for 24 months) so user be aware.

I enjoy the advances that DISH has made to their infrastructure. However there seems to be a fee for everything. Otherwise dish has a very good customer service department and they listen to the customer. Which is why I don't want to leave them.

The worst possible service available. The slightest wind, a drop of wind, a bird or butterfly passing over the dish would cause a service outage. Reps were rude. Their website was also not user friendly.

They put you in contract and you are tied. The price is too high for the service and give too little not enough channel. Also, when it rains no service.

I had DirecTV before and wasn't happy with it, switched to Dish about 7 years ago and happy ever since. They have raised the price several times but I think everyone else has to, still a good company.

Inconsistent technical support; one technician very good, another very unreliable. Customer service seemed more like sales pressure. Satellite reception unreliable, affected by storms.

We had DirecTV for 2 1/2 years. Service was horrible. We finally got to switch to Dish. We had Dish before but when we moved was unable to have them as provider. So as soon as could we switched. I can't say how great service has been. I love Dish TV. Great channels, service, and great customer service. I would gladly recommend them over all others.

We did not like the Dish Network user interface. Channel selection was ok but the cost after the initial switch time period to them from DirecTV skyrocketed. We went back to DirecTV.

Dish is a lot better than Directv. They have a lot better selection of channels. They are so much better to do business with and they have a very helpful staff in customer service.

The service and quality are outstanding. I referred several friends and would recommend this company to anyone. They are very reasonable and I will be happy to recommend them.

Overall had no major problems with DISH. As with all cable and Satellite providers the service is overpriced. They offer passable customer service, but be careful when you decide to leave they will hook you with an easy re-subscription fee and bill you for it 90 days later.

Increasing costs are going to make me switch or dump satellite altogether. As technology advances now products and services will be available.

After your 2 year contract they really jump up their rates. You can count on them to raise the prices by 60%. They show promotions for new customers only.

I had DISH Network for about 10 years. I recently switched to another cable company and it has been a complete disaster. With Dish network I was a 100% satisfied with the service and the customer service. I highly recommend it.

I have been a Dish Network customer since 1996. The cost has gone from a meager $40 a month to a whopping $160 for pretty much the same service. My feeling is they are more concerned with getting new customers and not considering the loyalty of current customers.

The service, reliability and selection of channels is good. But I do not really watch most of the channels I am offered and I wish it was more affordable. I am bound by a contract until May of this year and will check into their flex pack then which is way more affordable than what I am paying now. The package I have now is very expensive for what I get. I pay over ninety dollars a month. This does not even include any premium channels.

Dish Network has too little variety and WAY too many pay-per-view (shown under a variety of names) and shopping and music (listening only) channels! There are constant reruns, duplicate channels, and an unbelievable amount of advertisement channels. Where are the shows? What are we paying for?

They could have at least a better selection of channels without paying extra for premium channels. And another thing that sucks is that we basically lose service everytime the wind blows.

Way better than DirecTV. At least can talk to live persons who I can understand. Most of the time customer service good. Never going back to DirecTV. Still wish it was cheaper.

Dish has been awesome to me. The bill is always the same every month not like Direct where it was always higher every month. I've had great service with my dish.

Good value but DirecTV worked a little simpler for me. I do not like the Dish remotes for secondary locations. Buttons are in a terrible layout.

I have had good experiences with Dish. I love how my dish does not go out unless it's really stormy. I have never had problems with it going out when it's cloudy or just a slow rain. The Customer Service also has been very good. The only problem I have is the bill keeps going up.

Dish Network has been great to work with, even when we got rid of the super slow internet with Frontier. However I would like to see a cafeteria style selection of programming, there are just some channels I don't use, but need because they come in the bundle.

Disgusted everyday with Dish... They stuck me with a reconditioned box that has to shut off once a day so it can be updated. It always seem to happen when you least want it to, like right at a time you don't want to break the flow of the moment. I've called Dish so many times and never once got to talk with anyone who would be of help. Been with Dish 17 years ($106.00 month). Suppose I could/should change to DirecTV but I hear complaints about them too. I'm 76 yrs old and trying to adjust to the declining values in our once great country... no one seems to care anymore. P.S. Now the remote is acting up, I know they'll have a 50.00 charge for that too!

I had Dish for 15 years. I recently canceled because of constantly increasing prices. It took me an hour to cancel because they had to tell me how stupid I was and that I would come crawling back. Then, I would be paying more. On and on. They told me how much I would miss them because of all the prime time series. Well, the series have all been ruined with PC B.S. They're infiltrating Netflix but, I have around 350,000 choices for the price I paid for one month of DISH, for the whole year. They also screwed me out of money when I returned their garbage.

Installation was relatively straightforward, but included too much unnecessary equipment upselling; i.e. HDMI cable, sound surround. Too many channels I don't want or watch, but Hopper is a welcomed addition.

They did an update last year that was NOT an improvement. Slowed down response time with remote. After I called, they sent me new remote, helped but still was better before update.

DISH Network's offerings of cable boxes are not supportive of general use and monthly charges are skyrocketing. No value for the dollar.

When Dish was having pricing battles with FOX News and discontinued carrying that channel, they were not very concerned about reducing costs to customers or listening to complaints. Only when I told them to discontinue my service did they offer a price reduction and it was for a limited time and coupled with the provision that I sign a new 2-year contract. Obviously, they did not need my business.

I find the cost to be ridiculous, planning on shutting down my service next month. 100$ a month for 60 channels we don’t watch and 35 we do...

I was given the wrong information to make my choice. And then was not helped by customer service to make corrections. They wanted 459.00 to cancel contract.

Price is awful for senior citizens. Need to give senior citizens on a fixed income some kind of break. Also when we have snow or rainstorm we have to go outside and clean the satellite off.

We've been with DISH for only 3 month at this point, but overall we're quite happy. I like it better than the cable company, before we moved, that we were with for many years. We've never had to contact DISH's customer service but I'll be contacting them to unsubscribe from the 3 months Free Premium Channel lineup so we'll see how that goes.

We have had DISH for 11 years and are very satisfied with all services and have used many of them and will continue to do so. I have two adult with special needs with me and the heartland package is loved in our house and so is National Geo and Animal Planet and my favorite is house and garden.

I have had DISH since April 1998. At that time I bought the 'Everything Pac'. In 2006 the cost was $90 per mo; the same plan now costs me $203. Services that used to be free now cost extra. Local channels now cost $10 per mo., HD channels cost $10, and a 'service contract' has been added to what used to be free for their own equipment now costs between $8 and $9 per mo. (and that is for a "reduced fee" for any repairs) Heaven only knows what my share of the costs might be. I have told myself if my monthly costs ever exceeded $200 I was switching services but now that it has happened I don't know what to do. I don't want to switch to DirecTV because they are worse. My daughter and her husband had DirecTV for over 10 years and their costs and service got so bad that they switched to Dish Network and although they are satisfied now should something happen where they separate from DISH where will they go?

Fewer first-rated channels a senior wish to watch and the monthly premium continue to increase without them adding new stations. I will be dropping them so.

DISH has dependable service and informed customer service if you win the CSR lottery - otherwise it is a tedious script driven process. Good channel selection in the higher priced brackets but on-demand is downloaded by Internet and with a slow ISP, the on-demand movies are jerky and chopped up by frozen video screens. Generally there are no surprises and overall this is a pretty good choice.

They do lock you into a 2 Year contract so at this time all is well. However, I’m really close to that 2 year mark, so I’m curious to see how much of a raise they may raise my bill after my contract is up.

The signal is good unless it storms, that's common with any satellite service. I think it's more expensive than it's worth but I have no cable options. Customer service is poor, when you call with a problem, you get a non English speaking individual that you can't understand.

They readjust the channels so you have to buy the next higher priced "package" just to regain those that were taken away. They show the same programs over and over. Very little they say they can do about any of it.

Subscription rates go up steadily. Latest increase blamed on CBS. When each of these companies can make you a deal for two years and then double the price - what do you think?

Dish Network gives you a real good rate when you first sign up, but then your bill goes up an unbelievable amount. If you drop down to a lesser package than you have hardly any good channels. Also the dish goes out even if the weather isn't that bad.

Dish is very professional when coming to the home and even cover their shoes which I appreciated very much. Service is good most usually, but when it snows you do have to go outside and sweep off the dish. Channels are not bad, but they could include a few more in the lowest package. Customer service is good to work with. The bill is the same each month with no surprise charges like some other providers.

Once you get a box from them you're stuck with it for 2 years. It be nice if they were a little more lenient on that policy and their customer service agents are not very polite.

I had Dish years ago, not a problem. Recently I switched from Xfinity to go to Dish, worse move I ever made, asked if they can kindly drop the early termination -they wouldn't do. TV is interrupted at 1 am, constantly freezing up and having to reboot the system, channels just go silent. Ridiculous. I'm paying more than I was with Xfinity package, the girl that signed me, lied about getting wifi through Xfinity, told me it would be 39.99. I said I am a customer still, will it be 39.99, oh it should be. Hell no, I'm having to pay 79.99, total of 124.00 then a Dish bill of 147.00. Paying 50 a month higher for less channels.

I have been a loyal Dish customer for many years now. I am a sports fan and enjoy the many games that one could view on Dish Network. I subscribe to the America's Top 250 package. Up until recently I could pretty much watch about 90% of the professional sports on at any given moment. I don't know what has changed within the last week but now over 50% of the games are "unavailable." Most annoying is that nearly all of the NBA playoffs are unavailable. Can't be because of where I live because we don't even have a pro basketball, football, or baseball team in my state. I am SERIOUSLY considering switching to DirecTV.

Anyone considering DISH for TV service. Their Sales talk and technical support are in two totally different worlds. My 14-year-old receiver stopped working on 04/23/2018. I call DISH technical support. I spent 39 minutes on the phone, about 30 of it being on hold. While waiting on hold, they played multiple recordings. One of which stated I was eligible for a free upgrade to the Hopper. A technician gets on the line and tells me I need to upgrade because my equipment is obsolete. The upgrade will cost $150.00. I tell him of the recording I just heard and remind him I have also paid $5.00 per month on my bill for EQUIPMENT MAINTENANCE. Over a 14-year period is about $840.00.

A little over a week ago I contact DISH Network with regard to faulty/failing equipment and the size of my bill. The consumer service person was very nice, he said my equipment would be changed and he could give me a much better rate for 2 years. I agreed to it and signed electronically. I then called Century Link (this who I pay Dish through as well as cable and phone). While discussing how I could lower my bill for computer and internet I explained the deal I had got through DISH. The representative told me she could do way better if I would be willing to use a different provider. I told her I had already signed up but she said it wasn't an issue as long as I called right back to cancel. She was able to get me all 3 services for about half of what they had been. Immediately upon the conclusion of the call I called DISH back and told them I didn't want to proceed with the plan at this time. They cancelled the installation of new equipment and I thought all was good.

I have had nothing but issues with this company. I have called them numerous times due to different people telling me different things over and over again. I was stressed by this for days and my cardiologist called me and said they needed to see me due to my Pacemaker sending in bad reports for the days I was talking to these people. I would not recommend them to anyone.

We enquired about DISH in Feb of this year, online via chat. I was given a quote of 112.00 including our TVs and movie channels. This was suppose to be for 2 years. DISH requires a way to charge your account monthly. I complied. The technician installed DISH but it did not work properly so after calling DISH to schedule a tech coming out. In the mean time, we got our bill from DISH for $184.00. So I called DISH explaining our situation that we are not satisfied with our service with DISH and want a way to return their equipment. The customer service rep said we are not fulfilling our contract and they will be taking over 400.0O out of our bank account. I said, "Hold on and let me talk to my husband". I went in my bank and cancelled that card! They cannot get our money! They are thieves!

DISH told us we would get the NHL playoffs and we did not as they are blacked out in Las Vegas (Knights games). When we complained, they said we could purchase additional service for the LV Knights playoff games. We purchased it and could not get the games. They are still blacked out. DISH lied to us twice. They said we would have to pay $350 to cancel all of DISH. We told them we would think about it. When we hung up, our service went out completely. DISH is a fraud and service is ALWAYS intermittent. It goes out every night for 10 minutes or so. By the time we can call, the service comes back. So we never successfully get them to do their jobs.

I switched from DirecTV to DISH last fall (2017). At that Time I purchased the CenturyLink modem as long term. It is less costly. I have been charged a rental fee for the modem ever since I signed up and when I called the DISH I spoke with several people for over an hour and ended up getting charged for another modem AND having some sort of line insurance for 2 years added on at a price of $100. So for this company has robbed me of $200 plus rental fees since September of 2017. The customer service people all say they want to help but so far I have been unable to get one with enough common sense to understand what happened. I strongly recommend you have nothing to do with DISH TV and especially do not use them if CenturyLink is involved. CENTURYLINK AND DISH TV IS A PARING OF BUSINESS MADE IN HADES!!!

I have been a customer of DISH for over 17 years. I am finally fed up. The automated scheduling of phone call-back for support seems great, but doesn't work. After scheduling a call-back in 15 minutes, I actually had to call back an hour later due to no call AND wait another 14 minutes. Then, I spoke with a rude supervisor 'Mick' (ID **). He did not care that I stated that I wanted to cancel my account and did not apologize for the failures of the initial rep to answer questions about my account nor the service received.

Since day one we had issues with The Joeys cutting off and had many service tech coming and never solving a damn thing. We decided to cut the services and they offer us the same services we had for $50 a month for 12 month under contract and if we cancel we would have to pay $10 a month for the remaining of the contract, which we are fine with. After a while we decided to cut off the contract (we have been in services between WA and CA for about 15 years) so they charge us 11 x $10 then put our monthly fee to regular price and charge us $15 per box to return the equipment for a total bill of $180. The service suck and they really don't care about you if you decide to leave, After giving them my money for 15 years I can only say that I will never be a DISH Network customer for the rest of my life and after this experience I would gladly pay more somewhere else before I would ever get back to them.

I've been with Dish Network for about 2 months now and I'm not impressed with the quality of service. The Hi Def is not hi def quality, the picture is choppy and has cut out especially when watching Netflix. The movies stop after loading and I have to restart, it buffers then I have to restart the movie. Spectrum was a little expensive, but the quality was so much better!

After being with them about 1 month, I received a letter today that was extremely confusing. First of all I was not even aware I had been signed up with them for a month. It then goes on to say that because of a report "from one or more consumer reporting agencies" that "you did not qualify for our best offer due to one or more of the following reasons." It then gives 4 lines of possible reasons referring to NCTUE, whatever that is.

I discontinued my Dish service on 3/11/18. I received a e-mail stating I would receive boxes for shipping back equipment. These boxes were never received. Then on 4/09 I received an email stating my account would be charged for the equipment because they never went back. When I called today 4/10/18 they said it was my job to call if boxes were not received. I told rude associate that it wasn't my job to secure this equipment and they should have followed up. I asked for a receipt for shipment of boxes to me she said she couldn't do that. So I stated because someone at your company didn't follow up I get charged. Please do yourself a favor and never hook up with this company. They don't care about ruining your credit and just make false charges. Tell all people you know not to buy this product. Once they have your information they got you. Even if it's not your fault.

After 18 years as a customer, I couldn't stand DISH anymore! My television went blank, and after calling and waiting forever for technical support, they refused to send a tech out or even to send me a replacement HDMI cord, which is what the problem was. They wanted to charge me for the cord because it was "part of your television, so it is your expense." I pointed out they had installed both the receiver and the cord at the same time, and my TV did not need the HDMI cable, and all Dish equipment is the property of Dish and needs to be maintained by Dish. The guy refused to do anything for me. I called back the next day and got someone who said they would send the HDMI cable right out at no charge. They never did. I ended up with no service from Dish, they wouldn't fix the problem, they wouldn't send the replacement equipment, but they still sent me bills! That is the best way I know to get rid of a long-term customer.

I suspended my DISH service for six months at the suggestion of a customer service rep. They didn't tell me that after six months my account would be re-activated and I would start receiving charges, even if I didn't request it. That's what I get for being a 10 year loyal customer with direct bill pay. When I discovered they were charging me for the service I called them and requested a full refund, or credit if I reinstated my service that day. A nice girl put me on hold several times to try and get a resolution for me from her supervisor. No deal. They would only agree to refund $40 out of $260 they withdrew from my checking account. I never got the refund and how can I dispute that? I stopped service and I no longer have an account number. I'm done with corporate media thugs.