ADP Payroll Services Reviews

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Edited by: Joanna Broder

About ADP Payroll Services

ADP helps companies manage payroll, employee benefits, taxes, retirement and other services. The company has solutions for small, medium, large and multinational businesses. Its specialists work with businesses to reduce costs and develop human resources (HR) strategies that align with the business’s goals.

Pros
  • Flexible options and HR add-ons
  • Mobile app
  • Easy to use
  • Lots of employee self-service features
Cons
  • No free trials
  • No pricing info without a quote

ADP Payroll Services Reviews

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    2 featured reviews
    How do I know I can trust these reviews about ADP?
    • 4,876,457 reviews on ConsumerAffairs are verified.
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 5 Reviews 440 - 640
    Sales & MarketingOnline & AppStaff

    Reviewed Sept. 9, 2020

    I really like the card. I worked at Dunkin Donuts for 2 years and loved how easily this card worked. It made it easy for banking and getting my checks. I also love love love the app. It has helped me so much when needed. The app was also very easy to work with and easy to understand.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Logan,

    The team here at Wisely is thrilled to receive such great rating!

    Thank you, Crystal / Social Service Specialist

    Staff

    Reviewed Sept. 9, 2020

    Never had any issues with ADP!!!. I've taken it from employer to employer. They are very helpful when I needed new cards or help with activation. Customer care always seem to be available when needed.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Evon,

    We are happy as long as you are happy. Thank you for taking time to let us know how we are doing.

    Crystal / Social Service Specialist

    Ease of Use

    Reviewed Sept. 9, 2020

    I love it everything I need and nothing I don't. I do wish I could cash checks though. It's easy to use. Very easily accessible and I like that I can use my fingerprint to log in. Makes it that much more convenient.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Amanda,

    Thank you for taking time to provide us your review and kind rating. You can load a check to your card by downloading the Ingo Money app. For more info please feel free contact Customer Service.

    Crystal / Social Service Specialist

    Customer Service

    Reviewed Sept. 9, 2020

    Overall experience has been A1, everywhere from customer service and technical support, I would recommend this product to any & everyone. This product reaches both the standard of the way pay cards are set up & the way support is matched with the consumer.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Carey,

    Thanks so much for giving us your take on how we are doing. We're glad that Cardholders like you are having a great experience with us.

    Crystal / Social Service Specialist

    Staff

    Reviewed Sept. 9, 2020

    I am happy with the card. I do wish that all the cards on the account have access to the money equally. The access is easy to get to through 5/3rd ATMs. It is also quite handy to have my paycheck direct deposited to the account.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Michael,

    Thank you so much for this 5-star review. We really appreciate you being a Cardholder and helping to share the word about us. We’re here for you anytime.

    Crystal / Social Service Specialist

    Sales & MarketingOnline & AppStaffEase of Use

    Reviewed Sept. 9, 2020

    I rather use the app to check everything that's going on with my card transactions. The app is very user friendly.. Easy to move around in the app.. Find what you need right away.. Easy menu to find things.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Ricardo,

    We are so grateful for your review. Thanks for sharing your rating with us and the community.

    Crystal / Social Service Specialist

    Sales & MarketingOnline & AppStaffTransparency

    Reviewed Sept. 9, 2020

    Constantly updating for the better. Convenient and my experience has always been outstanding! I love the creativeness of the app! My experience with the app has been something I don't mind using to keep up with my information.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Jordan,

    We are so happy to hear you are enjoying the many of the features that Wisely has to offer. Thank you being a Cardholder!

    Crystal / Social Service Specialist

    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Sept. 7, 2020

    I have been using ADP for over six years and it has been a great experience since day one. They are always finding new ways to keep the customer service amazing! The app is also excellent! I cannot say enough good things about my experience with ADP, and highly recommend it.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Adam,

    Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

    Crystal / Social Service Specialist

    Customer ServiceRefunds & Payouts

    Reviewed Sept. 7, 2020

    I have been using ADP for years and have not had any problems whatsoever. I have used my card to receive paychecks. Not only that I have received my tax refund on my card as well. I love how I receive an email before my money is loaded.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Tondalia,

    Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our Cardholders.

    Crystal / Social Service Specialist

    Ease of Use

    Reviewed Sept. 7, 2020

    I been using ADP and it's very easy to navigate. I get text alerts with every transaction. Never had a problem. Never had a problem with it. Will continue to use it. Very secure. Never have worry about app crashes.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Tara,

    Thank you so much for your 5-star review! We will share this with the Wisely team to let them know to keep up the amazing work.

    Crystal / Social Service Specialist

    Contract & TermsBilling

    Reviewed Sept. 7, 2020

    I have used several banking services since I began working. Working minimum wage with bills definitely wasn't easy, especially when I would get hit with a $35 fee for overdrafts. The Wisely Card has made receiving my income much more convenient.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Dalton,

    Thank you so much for this 5-star review. We really appreciate you being a Cardholder and helping to share the word about us. We’re here for you anytime.

    Crystal / Social Service Specialist

    Reviewed Sept. 7, 2020

    I have never had any problems with my pay card. And the security is great! I am able to pay anywhere I like to go. I also like that I can attach other cards to my account. And I can add other people to my account too.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Kirk,

    Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

    Crystal / Social Service Specialist

    Online & App

    Reviewed Sept. 7, 2020

    I don't have any issues using the ADP website or the debit card. The website is very similar to my regular banking site. My paycheck is deposited into my account every payday. ADP also has direct deposit for tax returns.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Jennifer,

    Thank you so much for this 5-star review. We really appreciate you being a Cardholder and helping to share the word about us. We’re here for you anytime.

    Crystal / Social Service Specialist

    Staff

    Reviewed Sept. 7, 2020

    I have been a member of the ADP, Wisely card services since January 2020. Very courteous and helpful staff each and every time I have needed their assistance. Even now that I am unemployed I still continue to use their services.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Marion,

    Thank you for your review and kind rating! We are pleased to hear you are enjoying your account with us.

    Crystal / Social Service Specialist

    Customer ServiceStaff

    Reviewed Sept. 7, 2020

    When my card was lost I called the ADP customer service line. The customer service representative was very helpful and I received a new card in 7 day’s. I’ve never had problems using my card. Great!!!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Deanna,

    Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.

    Crystal / Social Service Specialist

    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaffBilling

    Reviewed Sept. 7, 2020

    I love the service that this institution provides as well as the ease of the app. I always know days in advance that my payment is coming and within the app everything is easy to understand and navigate. I have other banking apps and sometimes those are slow to respond or are just flat out not easy to deal with. I definitely recommend using ADP as well as the app.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Michael,

    Thanks so much for giving us your take on how we are doing. We're glad that Cardholders like you are having a great experience with your Wisely account.

    Crystal / Social Service Specialist

    Ease of Use

    Reviewed Sept. 4, 2020

    I've had zero issues since using ADP and absolutely love the service. Streamlined and easy to use. The Wisely app is also super easy to use and straightforward. Im confident that my data is safe with ADP.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Jacob,

    Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

    Crystal / Social Service Specialist

    Sales & MarketingPriceOnline & App

    Reviewed Sept. 4, 2020

    The money, I spend is always accurate and accounted for... The app and weekly text message are great.. I would highly recommend ADP and also easy to load cash, for a small fee, it's worth it, I had my income tax check loaded on to my card.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Tracy,

    On behalf us all of us at Wisely, I would like to thank you for sharing this great review! We are thrilled that you are enjoying your account with us.

    Crystal / Social Service Specialist

    Customer ServiceSales & MarketingOnline & AppEase of Use

    Reviewed Sept. 4, 2020

    I love my Wisely card. The app is so easy to use and get around you are able to find all the information about your money very simply. I love how that there is an app for the card and that Monday your balance is texted to you or email whatever you choose.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Christina,

    Thanks for the 5-star review. The team here at Wisely is thrilled you’re happy with your account.

    Crystal / Social Service Specialist

    Staff

    Reviewed Sept. 4, 2020

    No problems with using my ADP card or account over last several years. It helped me stay informed about business. All extra ideas were for great to keep track of different projects. Also kept access to sick and vacation days too.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Willie,

    We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Please let us know if there is anything we may improve on.

    Thanks, Crystal / Social Service Specialist

    Punctuality & SpeedStaff

    Reviewed Sept. 4, 2020

    I like how I get paid two days in advance the all the rest of my coworkers. It helps when it's there on my Friday at work. And everyone else is still waiting. It has help me greatly because it works with all online transactions.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Shawn,

    Thank you for your feedback and kind rating! We are pleased to hear you are enjoying the early deposit feature, just one of the many features that Wisely has to offer.

    Crystal / Social Service Specialist

    Reviewed Sept. 4, 2020

    I really like this card and nothing I would change about it. I have used it for months now and I enjoy it very much of using the card so thank you and keep doing what y’all are doing. It’s great to have a card.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Nicole,

    Thank you so much for this 5-star review. We really appreciate you being a Cardholder and helping to share the word about us. We’re here for you anytime.

    Crystal / Social Service Specialist

    Reviewed Sept. 4, 2020

    Great experience for myself. Thanks for everybody who had a role in making that possible. Thank you. Thank thank you. You all are great people and I wanna see you guy growing up and moving up in the world. Thanks.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Kendrick,

    We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

    Crystal / Social Service Specialist

    Punctuality & Speed

    Reviewed Sept. 4, 2020

    I love the fact that I receive my paycheck 1-2 days early. I do have a problem with receiving transfers 24 hours later for example such as PayPal transfers. Other than that, I love Wisely pay card!!!!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Shahidah,

    Thank you for your review and sharing your experience with us. We appreciate your business.

    Crystal / Social Service Specialist

    Sales & MarketingOnline & AppBillingEase of Use

    Reviewed Sept. 4, 2020

    I love the ease of using the app. The card is accepted everywhere I shop and it’s safer to use for payments. I only load it with a small amount each week in case it gets hacked. It’s a wonderful card. I’m glad my employer went to the card instead of paper checks.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Kia,

    We thank you for taking the time to provide us your feedback. We are here for you anytime.

    Crystal / Social Service Specialist

    Sales & MarketingPunctuality & SpeedOnline & App

    Reviewed Sept. 4, 2020

    Very good experience. So fast and easy. I can handle all of my work related items through the app and also my card status. Love how fast and easy everything was to set up as well. Would recommend ADP to everyone.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Kendra,

    Thank you so much for this 5-star review. We really appreciate you being a Cardholder and helping to share the word about us. We’re here for you anytime.

    Crystal / Social Service Specialist

    Billing

    Reviewed Sept. 4, 2020

    Love how I can use my ADP card as a normal debit card for purchases and bill pay. My credit card tips from the prior day are deposited in a timely manner and I like how you can actually add funds to your card if needed at participating retails.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Kimberly,

    We are incredibly grateful that you took the time out to leave us a 5-Star review.

    Crystal / Social Service Specialist

    Sales & MarketingOnline & AppEase of Use

    Reviewed Sept. 4, 2020

    This is a great product. Wisely is easy to use and to navigator. I love the app that is easy to use also. I like how all my information about my money is in one easy to use place. I like how it can text you your balance each Monday.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    David,

    Thank for taking time to provide us your feedback and kind rating! We are here for you anytime.

    Crystal / Social Service Specialist

    Sales & MarketingPunctuality & SpeedOnline & App

    Reviewed Sept. 4, 2020

    I really like the early payroll feature in the app. My way to the app it works wonderful. I like that. I added a card for my family member which has her name on it. So far I’m very satisfied with the ADP and MyWisely! Thank you????

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Jorge,

    Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our Cardholders.

    Thanks, Crystal / Social Service Specialist

    Sales & MarketingPunctuality & SpeedOnline & AppEase of Use

    Reviewed Sept. 4, 2020

    I am very happy with my Wisely Pay card experiences. The app has been great and easy to use. I love the receive your pay early feature. I also love that you are given a routing and account number so that you can use a checking account option for certain situations.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Jaime,

    We're happy to see that you have a 5-Star experience. Thanks for sharing and taking the time to let us know.

    Crystal / Social Service Specialist

    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Sept. 4, 2020

    So easy to use and great service. Always so helpful. When I call in due to an issue it is normally resolved very quickly and before the end of the call. Reps are always willing to help and do not make you feel like a burden.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Kendra,

    Thank you so much for your 5-star review! We will share this with the Wisely team to let them know to keep up the amazing work.

    Crystal / Social Service Specialist

    Customer ServiceStaff

    Reviewed Sept. 4, 2020

    I’ve had a wonderful experience with ADP. It’s always on time and I’ve never had a problem using my card. When there is something wrong all I have to do is call customer service and they will take care of it with no problem.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Julian,

    We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

    Crystal / Social Service Specialist

    Honesty & Transparency

    Reviewed Sept. 4, 2020

    In all honesty, I was entirely new to handling a bank account along with a debit card when I got my Wisely pay card. However, my experience with Wisely was extremely smooth and easy. I never had any issues, and everything was clear. For that, I'm extremely grateful.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Iran,

    Thank you so much for this 5-star review. We really appreciate you being a Cardholder and helping to share the word about us. We’re here for you anytime.

    Crystal / Social Service Specialist

    Customer ServiceStaff

    Reviewed Sept. 4, 2020

    When I have called in to get help from one of the representatives they have always been very kind people. Always have an answer to my question and just a very enlightening tone to their voice. My experience with them has been amazing.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Gonzalo,

    Wow thank you for your kind review and rating! We really appreciate you sharing your experience, as we greatly value.

    Crystal / Social Service Specialist

    Reviewed Sept. 4, 2020

    I love ADP because there's not a huge monthly fee and it shows you what you have available at all times. I do think that there should be a way to see if you have any pending direct deposits. But overall I'm happy.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Dawn,

    We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

    Crystal / Social Service Specialist

    Billing

    Reviewed Sept. 4, 2020

    You guys a a company are doing a great job. Keep up the good work in innovation for your customers. I will always recommend this company to anyone deal with payments. Thank you ADP for all you do for me.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Julio,

    Thank you for taking the time to share this positive rating! We will make sure to share this with the Wisely team to let them know to keep up the amazing work.

    Thank you again, Crystal / Social Service Specialist

    Punctuality & Speed

    Reviewed Sept. 4, 2020

    I love your service. It’s had been an absolute joy to bank you guys. At the end of every day I tell all my friends and family to join. I love the 2 day early deposits and how fast I get text messages when I use my card.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Cesar,

    Thank you so much for taking the time to share your experience. We take pride in knowing our Cardholders are happy with their account experience.

    Crystal / Social Service Specialist

    Reviewed Sept. 4, 2020

    I can use my card for everything, it's easy to find my balance, I can shop on the web, I like the notifications I receive when my balance is low or when I'm about to get a deposit, ADP team keep me well informed!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Gricela,

    Thank you so much for taking the time to leave us a 5-star review.

    Crystal / Social Service Specialist

    StaffTransparency

    Reviewed Sept. 4, 2020

    I like this card. I have had it for a long time. It has been helpful really like the new saving feature. Also like the way that it offers to get paid earlier. App works good and also like that I can get savings update to help me save.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Sylvia,

    We are so happy to hear you are enjoying many of the features that Wisely has to offer. We are here for you anytime.

    Thanks, Crystal / Social Service Specialist

    Punctuality & Speed

    Reviewed Sept. 4, 2020

    It is an awesome card. There are low fees at most atms and no fees at many. I get my paycheck loaded up every week a day early. I also get other deposits right away. I have had my card for two years!!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Katie,

    On behalf us all of us at here at Wisely, I would like to thank you for sharing this great review! We are thrilled that you are enjoying your account with us.

    Crystal / Social Service Specialist

    Ease of Use

    Reviewed Sept. 4, 2020

    I just love how all my needs are easy to navigate. Everything has always been accurate for me. I like the easy bank transfer function. So convenient. I like to see the balance decrease immediately after a transaction. There's never doubt of what my funds are.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Julie,

    Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our Cardholders.

    Crystal / Social Service Specialist

    Sales & MarketingBilling

    Reviewed Sept. 4, 2020

    I have had a good experience using the wisely ADP payroll debit card. I use it to pay all my bills online. I enjoy using the mobile app to keep track of all my purchases. ATM locations are always nearby and that's always a plus.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Tanya,

    Thank you for taking the time to provide your feedback, your opinion is valued greatly and it helps us maintain excellent standard of service to our Cardholders.

    Crystal / Social Service Specialist

    Sales & MarketingOnline & AppStaffTransparency

    Reviewed Sept. 1, 2020

    I love this card service. It keeps my updated with everything so I always know what’s going on with my account. The app has also approved and I appreciate you guys for all your help. Keep up the good work.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Jamire,

    Thanks for your feedback and kind rating! We appreciate your business.

    Crystal / Social Service Specialist

    Punctuality & SpeedStaff

    Reviewed Aug. 27, 2020

    I have been using the card for about a year, now I like it cause your paycheck is a day early. The only thing I don't understand is when you are at a store and you make a purchase. And try and swipe again.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Beth,

    Thank you for review and your kind rating! We greatly appreciate you taking the time to let us know you are enjoying your account. I kindly encourage you to reach out to Customer Service to see what the issue may be.

    Thanks again, Crystal / Social Service Specialist

    Customer ServicePunctuality & SpeedEase of Use

    Reviewed Aug. 27, 2020

    Easy to use, easy to save money. I also like that I can link it with Apple Pay so sometimes I don’t even have to actually pull the physical card out most of the time and the response is very quick if you have notifications on.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Dewayne,

    Thank you for taking time to leave us a review and helping spread the word to our community.

    Crystal / Social Service Specialist

    CoveragePricePunctuality & SpeedMaintenanceStaff

    Reviewed Aug. 26, 2020

    From a Small business owner I would like to warn other new entrepreneurs to avoid this company. Their advice for me as a self employed and Sole proprietor of my business in Connecticut, was to place myself on payroll and pay CT's labor taxes. This went on for 2 and a half years until I moved out of the state on 12/31/2019 and had to close my business. Now, during this pandemic I find myself unemployed, so as I tried to collect unemployment which was the only reason I was told to pay that to begin with, Connecticut tells me that they do not see a sole proprietor as also an employee, and that I did NOT have to pay payroll or CT labor taxes for all that time. Furthermore, ADP was supposed to do my quarterly filings for the year 2019 which they only did the first quarter. I got charged late fees from CT for not filing and in one occasion had my account garnished.

    As if that wasn't bad enough, ADP had submitted my SS number incorrectly since the beginning. By the middle of 2019 when I figured out my SS # was incorrect, they tried to charge me to fix it. After proving that my paperwork was correct and the error had come on their end they said "we will take care of it". Well, they did change my SS # on my paperwork, but they never went back to the previous year and a half to fix their error. Now I have to prove to CT that my SS is the one I claim it is.

    I paid a few thousand dollars to this company to run the side of my business I didn't want to (and didn't know how to) run. Well, they did "Run" with my money. I have documentation to prove my claims. It's now 2020 and my business has been severely affected by Covid19 and I come to find out this company took advantage of me all along. I doubt they will do anything to remedy my situation. But if you're looking for a payroll company and you're a small business, do yourself a favor and go elsewhere.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services
    Josh,
    I am sorry to hear about this and would like to help. I will have a specialist reach out to you today to review the CT tax situation, and see what we can do to assist.
    Thank you,

    Christine / ADP Client Experience

    Reviewed Aug. 20, 2020

    My experience has been great. I appreciate notifications of low balance. I like that I can lock my card to prevent it from being used if I were to lose it. I can use it almost anywhere when out of town.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello LaShonda,

    Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

    Crystal / Social Service Specialist

    Honesty & Transparency

    Reviewed Aug. 5, 2020

    I never had any problems with my card. I used it daily for purchases like gas and groceries. There were a lot of atm’s that were free. I would recommend This card to other people. Like I said I had no issues or hidden fees.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Courtney,

    On behalf us all of us at Wisely, I would like to thank you for sharing this great review about our your Wisely account! We are thrilled for such great feedback and rating.

    Crystal / Social Service Specialist

    Billing

    Reviewed Aug. 4, 2020

    The card is very convenient, as well as all the services offered. I like that it is a direct payment. The fees are very reasonable, unlike some other cards I have previously used. Overall, Wisely is great! Thanks!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Jennifer,

    Seeing that you have a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Wisely. We look forward to serving you for many years to come!

    Crystal / Social Service Specialist

    Customer ServiceSales & MarketingPunctuality & SpeedOnline & App

    Reviewed Aug. 3, 2020

    I have been dealing with ADP for more than 5 years now, and my experience has always been a positive one. Any issues I have had were always handled promptly and the customer service was great. I am very pleased with the app.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed July 30, 2020

    I've had nothing but good experience with ADP especially when I needed my stimulus money on my card. They were helpful in obtaining my acct # and routing # by mail quickly so I could have it automatically deposited.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Harold,

    Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about your Wisely account.

    Crystal / Social Service Specialist

    Customer ServiceSales & MarketingOnline & AppStaffBillingTransparency

    Reviewed July 30, 2020

    Great app, very helpful. I have had ADP for about 4 years now, the customer service has always been superb. The app has been the biggest help when it comes to paying bills and giving me updates on my card.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Dave,

    Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our Cardholders.

    Thanks again, Crystal / Social Service Specialist

    Reviewed July 25, 2020

    This sucks, keeping waking me up at 3:20 a.m. and I'm going to hunt you down. Get ready for your statement. What the hell is wrong with you? Don't you want to receive texts that wake you up in the middle of the night.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello,

    You should be able to turn off notifications on your phone. I have an iPhone. I would simply go into Settings on my phone (not the app, but within the phone settings), find ADP Mobile, click into that, click on notifications & turn off the option that says "allow notifications." I assume the process is similar on an Android.

    If you don't want notifications, you can turn them off.

    Regards,

    RP

    Reviewed July 24, 2020

    I first signed up with ADP a few years ago with my employer. It was convenient to see my check stubs and easy to access the site. I really like my Wisely card too. I have 10% of my paycheck automatically loaded onto it, easy and safe.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Lorey,

    We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

    Crystal / Social Service Specialist

    Customer Service

    Reviewed July 23, 2020

    Great service. No crazy fees and very happy with my service. Customer service is wonderful and never had issues. I'm sticking with this card for a long time. Never hassled and the no crazy fees is the best.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Danielle,

    We're happy to see that you have a 5-Star experience. Thanks for sharing.

    Crystal / Social Service Specialist

    Reviewed July 23, 2020

    For Wisely I informed all the time. I really love the Wisely card. I can direct deposit my other stuff I have so I can have only two cards to deal with.. So this means a lot to a person aways on the go.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Patricia,

    We thank you on behalf of ADP for taking the time to share your review and kind rating. We are here for you anytime.

    Thanks again, Crystal / Social Service Specialist

    Contract & Terms

    Reviewed July 23, 2020

    I love this card. It’s very convenient and I barely pay any fees for all my transactions. Only problem I have is the daily card limit. Overall this card is very good. Even the direct deposit is good. Thanks Wisely.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Cierra,

    We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

    Crystal / Social Service Specialist

    Punctuality & Speed

    Reviewed July 22, 2020

    I've used ADP card for years. Never a problem. Never been locked out. Easy to check balance. When I needed a new card they sent it pretty quick. Never had a problem using it either. Thanks ADP for the years of service.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Richard,

    We are so happy to hear your feedback and thank you for your kind review. We look forward to serving you for the years to come.

    Crystal / Social Service Specialist

    Staff

    Reviewed July 22, 2020

    I use the card for all my purchases. It works well and is accepted by everyone. Using the card is easier than having cash especially during Covid. Thank you making the card available to all employees.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Vanessa,

    Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about your Wisely account.

    Crystal / Social Service Specialist

    Staff

    Reviewed July 22, 2020

    I like how supportive the Wisely people are and how helpful they are when I have an issues. I would definitely recommend this company to anyone looking for a reliable card company or bank alternative.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Joseph,

    Thank you so much for taking the time to share your experience. We take pride in knowing our Cardholders are happy with their Wisely accounts. We are here for you anytime.

    Crystal / Social Service Specialist

    Reviewed July 22, 2020

    My card Adp is my favorite way to get my weekly paycheck or even my tax return or any other possible form of monetary transaction thru a secure institution. I know it always trusted with ADP. Wouldn't choose anyone else.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Forrest,

    Thanks so much for giving us your take on how we are doing. We're glad that Cardholders like you are having a great experience with your Wisely account.

    Thanks again, Crystal / Social Service Specialist

    Customer Service

    Reviewed July 22, 2020

    I like my card! Works everywhere I go, and if I change states, just need to let them know... A phone call away from freedom! Also recognized at all the ATM machines! Low fees, if any! A walk in the park!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Mihaela,

    We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

    Crystal / Social Service Specialist

    Customer ServiceTransparency

    Reviewed July 22, 2020

    I love the card and especially the application... It allows me to make transfers and cash check just from my phone. I’m always up to date with the daily text alert notifications. They notify me of my balance and any pending withdrawals or deposit.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Isaac,

    Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our Cardholders.

    Crystal / Social Service Specialist

    Punctuality & SpeedStaffEase of Use

    Reviewed July 22, 2020

    It’s all very easy to use and my paychecks come early thanks to Wisely. It’s a fantastic app. I always get sent balance texts and transferring money is easy even if I have to find an atm they are all over the place.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Phillip,

    The team here at Wisely is thrilled to receive such great rating.

    Thank you, Crystal / Social Service Specialist

    Customer ServiceMaintenanceStaff

    Reviewed July 22, 2020

    Had some issues using my card in Europe in 2019. One call fixed the problem and I was able to enjoy my vacation without worrying! Customer service has always been more than willing to go above and beyond to help with any problems.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Paul,

    Thank you for taking time to provide us your feedback, and we are pleased to hear that your issue was resolved in quickly efficient matter. We are here for you anytime.

    Thanks again, Crystal / Social Service Specialist

    Sales & MarketingOnline & App

    Reviewed July 22, 2020

    I love the graph of my expenses that this app automatically generates. The option to transfer money towards "Future" is awesome! If for any reason I need to withdrawal from my "Future" stash I can do so almost instantly through the app.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Chelsea,

    Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

    Crystal / Social Service Specialist

    Customer Service

    Reviewed July 22, 2020

    Life is so much easier with my ADP card. It’s convenient and accepted everywhere. It is also very easy to check my balance and transactions and deposits. I also love that every time I use my card my phone is alerted; which is especially important when my daughter takes my card to the grocery store!!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Cathy,

    Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our Cardholders.

    Crystal / Social Service Specialist

    PricePunctuality & SpeedBilling

    Reviewed July 22, 2020

    I love my Wisely card. It is way better than a actual bank card. There are no overdraft fees and charges. I also like it because I can transfer money to other accounts if I need to and also I love the early payment.

    Thanks for your vote!
    Sales & MarketingOnline & AppStaffBilling

    Reviewed July 22, 2020

    The new feature of getting paid 2 days earlier is really convenient these days and also easy when I go to bank to withdraw money, the app is very easy and friendly. I think you should offer checks to write against account to make bill payments would be a nice feature.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Evelyn,

    We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

    Thank you, Crystal / Social Service Specialist

    Sales & MarketingOnline & App

    Reviewed July 22, 2020

    I used ADP when I didn’t have a debit card yet and now that I do.. It worked way better than my bank app does. ADP shows the day I got paid, how much I got and how much tax was taken out and even shows the tips I made. The app can be great for budgeting too.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Makyah,

    Thank you so much for this 5-star review. We really appreciate you being a Cardholder and helping to share the word about us. We’re here for you anytime.

    Crystal / Social Service Specialist

    Customer ServiceStaff

    Reviewed July 22, 2020

    I’ve had this card since I first started my job and loved it ever since!! They have great customer service and always are here to help. I’ve never had a problem banking with Wisely. It’s an awesome way to bank!!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Makhalia,

    Thank you on behalf of the team here at Wisely for taking the time to let us know how we are doing! We value your feedback and our thankful for your business.

    Crystal / Social Service Specialist

    Price

    Reviewed July 22, 2020

    I like the use of my ADP card. Especially Now that we can receive direct deposits up to 2 days faster. Whenever I have an issue with a unauthorized charges ADP investigate, protect my identity and my account.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Everett,

    Thanks for your feedback. We are pleased to hear you are enjoying one of the many features that Wisely has to offer.

    Crystal / Social Service Specialist

    Customer ServiceTech

    Reviewed July 22, 2020

    I am very happy and satisfied with my ADP card. I've never encountered any discrepancies and the one time that I had to speak with customer service because of a vendor error my problem was solved efficiently and effectively.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    William,

    Thank you for taking time to let us know how we are doing, we appreciate your business!

    Crystal / Social Service Specialist

    Customer Service

    Reviewed July 20, 2020

    Great company/card. I’ve had ADP/Wisely for some years now and I over like this card. Never had any real problems with it and if I did the customer service when calling has also been above and beyond my expectations!!!.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Nathaniel,

    Thanks so much for giving us your take on how we are doing. We're glad that Cardholders like you are having a great experience at Wisely.

    Crystal / Social Service Specialist

    Sales & MarketingPunctuality & SpeedEase of Use

    Reviewed July 20, 2020

    I like using ADP over any bank I have ever used. Overall it's great and I use the mobile app almost everyday. Quick and easy to use. I try and recommend it any chance I get. And the support is great as well.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Kameron,

    We're happy to see that you have a 5-Star experience. Thanks for sharing and help spread the word.

    Crystal / Social Service Specialist

    Reviewed July 20, 2020

    I had ADP for around 2 years. It was easily accessed and I had a good time with it. I would recommend anyone to use Adp especially teens or younger adults looking for anything simple and easy to apply for. Thank you for being so great!!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Shakira,

    Thank you so much for taking the time to share your experience with us. We take pride in knowing our Cardholders are happy with their Wisely accounts.

    Crystal / Social Service Specialist

    Customer ServiceStaff

    Reviewed July 20, 2020

    ADP services has help me a lot. I am very satisfied with their customers service. Whenever I need assistance with my account they are right there to assist me with any issue I may have, I would recommend their services to friends and family.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Annette,

    Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience.

    Thanks again, Crystal / Social Service Specialist

    Customer Service

    Reviewed July 20, 2020

    ADP Wisely card is awesome. I've never had any issues and if they detect fraud they will call you immediately and the deposit show 24 hours before it hits your account and give you texts of what's in your account daily and as you spend.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Karian,

    We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

    Crystal / Social Service Specialist

    Reviewed July 20, 2020

    Very happy and satisfied with ADP Wisely card. Enjoy every time using it especially due to all the fraud protection it has. No one is able to log into or use your card. Very well protected from all the scammers. Enjoy every usage.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Veronica,

    Here at ADP we thrive to provide the best Customer experience and that includes your security. We thank you on behalf of the Wisely Team for your review and kind rating.

    Crystal / Social Service Specialist

    Reviewed July 20, 2020

    Never had any problems and it makes it easy to save money. I’ve been using for years now and the company is definitely one of the best debit cards for using direct deposit for work or whatever you want to.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Dewayne,

    Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our Cardholders.

    Thank you, Crystal / Social Service Specialist

    Profile pic of the author.
    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppRefunds & Payouts

    Reviewed July 18, 2020

    I got this card when I started a new job and didn't have a bank account. Before my second paycheck, I opened a new account so I called ADP customer service to close the account or so I thought. I asked the guy what I needed to do to close the account and he said he'll do it. I even asked him if my check will go on the card and he assured me that it will not. I was hoping to get direct deposit for my Chase account I just opened. Well payday comes and no check. I asked my boss if it could've went on the card, she said no, there was no pay stub there. So I wait a week emailing payroll and they finally tell me it went to the card. I call ADP to get my money, the guy says all I need is a convenience check that comes with it to be autorized.

    I found one called back and this time the lady says no, I have to get another card and activate it to get my money. So I have to wait another 7 to 10 days cause for some reason I couldn't even get the one day delivery for 15 bucks which I was willing to pay because the card was canceled. WTF. Why wasn't I told the first time I called that I wasn't even closing an account just canceling the card. Why would they send my money to a canceled card then not let me get it out. I finally called wisely because the app told me I had to call them to activate the app and I finally got the right information from someone who spoke english. I'm getting my money 2 wks late because ADP didn't give me the information I needed. Any company that refuses to give you your hard earned money even when it's their fault are crooks. Beware. I will cancel the new card as soon as my bank account direct deposit starts.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Christine,

    We apologize for any inconvenience this may have caused. I attempted to reach you by phone on 07/20 and was only able to leave a detailed VM. I went ahead and ordered you an express card and the tracking number confirms the card will arrive by the end of the day 07/22. If you would like to obtain this tracking number please contact Customer Service. We thank you for bringing this up to our attention.

    Crystal / Social Service Specialist

    TechPrice

    Reviewed July 17, 2020

    They took my 401k money and charged me 1500.00 cancellation fee, then I signed contract not to garnish my account and they illegally charged me over 3000.00 in fees. And still tried garnishing my account.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello David,

    I'm sorry to hear about your situation and will have your concerns escalated to a team leader. I will ask that they reach out directly to you to review your concerns. Thank you for reaching out.

    Regards,

    Pauline - ADP/Client Experience

    BillingHonesty & Transparency

    Reviewed July 17, 2020

    Payments always on time, never have a problem using my debit card at any store. No issues since I started using my ADP debit card at all. I can honestly say it was a smooth transition from using a Green Dot card.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Xavier,

    Seeing that you rated us a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Wisely. We look forward to serving you for many years to come!

    Crystal / Social Service Specialist

    Customer ServicePunctuality & SpeedOnline & App

    Reviewed July 17, 2020

    The card works as expected and really like the additional benefits of getting paycheck a day early and the option to use it with Samsung pay on my phone. Those options are really beneficial and I use daily.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Terrance,

    We are so happy to hear your feedback and that you are enjoying one of the many features that Wisely has to offer.

    Thank you, Crystal / Social Service Specialist

    Transparency

    Reviewed July 17, 2020

    I have no complaints on my end about using your service. Everything is great. I just need to update my card so I can have a better experience with the card. Everything is great. Keep up the good work.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Ronald,

    Thanks so much for giving us your take on how we are doing. We're glad that Cardholders like you are having a great experience. Customer Service is available 24/7, they will be able to assist you.

    Crystal / Social Service Specialist

    Refunds & PayoutsStaffBilling

    Reviewed July 17, 2020

    Im also very happy to be able to shop online with my card and buy groceries, pay my bills and gas stations. Also I can use my card to put Amazon. This card has helped me because I dont have a bank account.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Sarela,

    Thank you for your review, and helping spread the word to our community. We are here for you anytime.

    Crystal / Social Service Specialist

    Sales & MarketingOnline & App

    Reviewed July 17, 2020

    I have been using the Wisely Pay card for over a year. I love how easy it is to use. The best part is the app you can use. It shows you your balance and lets you change your tax withholding right in the app!! So convenient and easy!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Shana,

    Seeing that you have a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Wisely. We look forward to serving you for many years to come!

    Crystal / Social Service Specialist

    Reviewed July 17, 2020

    I love my card and I wouldn’t trade it for anything else. It’s easy and you get your money sooner than any other cards. It’s a great and easy way to get it and apply. I love my card. Thank you for being a great company.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Selene,

    Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our Cardholders.

    Thanks again, Crystal / Social Service Specialist

    Reviewed July 17, 2020

    It's great. I use it all the time and I don't see how it can be any better. Really easy to manage my money and see how I'm spending it. Also a easy way to see how I can't cut some spending on random things.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Travon,

    Thanks for the 5-star review. The Wisely team is thrilled you’re happy with your account with us.

    Crystal / Social Service Specialist

    Sales & MarketingOnline & AppEase of UseTransparency

    Reviewed July 17, 2020

    I have had no issues with my card - it works everywhere visa is accepted - I can even withdraw cash if needed from account. The app is just as easy to use and never had a problem either. Old card expired and when new card was activated all info updated without any issues - great service.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Tamra,

    We are incredibly grateful that you took the time out to leave us a 5-Star review.

    Crystal / Social Service Specialist

    Reviewed July 17, 2020

    Never had any problems with my card and the ADP app Is super convenient to check card balances and transactions. Even if you misplaced your card they give you back up checks just In case you need to get the money off of your card.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Niyah,

    Thank you so much for this review. We really appreciate you being a Cardholder. We’re here for you anytime.

    Crystal / Social Service Specialist

    Price

    Reviewed July 17, 2020

    I really like using ADP. I love how when you use it it sends you a text to let you know that your card has been used. Also how you can get online and check your statement. What I really like is that it has a rainy day fund you can use at no extra cost.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Miracle,

    Thank you for taking time to let us know your experience and kind rating. We are happy that you are enjoying one of the many features that Wisely has to offer.

    Crystal / Social Service Specialist

    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed July 17, 2020

    ADP my Wisely app is a good app and love to use it. It’s easy to get around and easy to use. The help if needed is quick and fast response. Love love love love love adp and would recommend this app to others.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello C,

    Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our Cardholders.

    Crystal / Social Service Specialist

    StaffBillingCommunication

    Reviewed July 17, 2020

    Since I’ve been using Wisely pay it has helped with time consumption having to stand in line to cash paper check as well as paying bills. And the alerts are great. It keeps me informed of my accurate balance and spending habit. Overall it’s a great tool for someone with financial concerns. Thanks Wisely.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Jamie,

    On behalf us all of us at ADP, I would like to thank you for sharing this great review! We are thrilled that you are enjoying your Wisely account with us.

    Crystal / Social Service Specialist

    StaffRates

    Reviewed July 17, 2020

    ADP is a very professional company with knowledgeable and trained employees. I highly recommend ADP. Their reports are always accurate and easy to generate. Their Worker’s Compensation rates are the best.

    Thanks for your vote!
    Customer ServicePunctuality & Speed

    Reviewed July 17, 2020

    Great customer service and always stay on task of the problem. Call waits are never that long. And they try to do the best for their customers. I love using this card. It’s probably the best card I ever had.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Christalyn,

    Wow thank you so much! The Team is pleased to hear such awesome feedback.

    Thanks again, Crystal / Social Service Specialist

    Reviewed July 17, 2020

    I love Wisely by ADP. It has been the easiest pay card I have had. I was just talking to a few of my friends into turning their businesses over to it instead of using Walmart’s prepaid cards, and we are currently looking at it together.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Emily,

    Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star and have even referred us to your friends!

    Thank you again, Crystal / Social Service Specialist

    Billing

    Reviewed July 17, 2020

    It is a very reliable/convenient card. I have not had any problems since acquiring the card. It is a very good way to receive payment and also to add extra monies to. I would be happy to recommend this card to others.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Reginald,

    Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our Cardholders.

    Crystal / Social Service Specialist

    StaffTransparency

    Reviewed July 17, 2020

    I am very satisfied with my ADP experience. I really like the instant updates when money is spent on your card. Helps me keep good track of all my spending. I really wish I could have the same set up on my other debit cards.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Justin,

    We are so thankful for your review and kind rating! I will share this with the Team.

    Thank you again, Crystal / Social Service Specialist

    Ease of Use

    Reviewed July 17, 2020

    The Wisley app and card from ADP are easy to get and easy to use. Better than trying to set up a bank account for a job. It came in a week and it was already set up with my jobs ADP account so pretty much done for you.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Kevin,

    Thank you so much for this 5-star review. We really appreciate you being a Cardholder and helping to share the word about us.

    Crystal / Social Service Specialist

    Sales & MarketingOnline & App

    Reviewed July 17, 2020

    I have had good experiences only with the app & my banking experiences with Wisely. I would like if I had more options to withdraw from ATMs because it doesnt seem to be a possibility. I also cant get cash back more than once sometimes. Otherwise no serious issues.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Jess,

    We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

    Thank you, Crystal / Social Service Specialist

    PricePunctuality & SpeedStaff

    Reviewed July 17, 2020

    I enjoy my ADP card and I have never had any problems with it. They have even locked my card when there was odd charges on it that were fraudulent charges which I thought was incredible. The offer to get paid 2 days early is very helpful also.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Jessica,

    Thank you so much for taking the time to share your experience. We take pride in knowing our Cardholders are happy with their Wisely accounts. We are here for you anytime.

    Crystal / Social Service Specialist

    Sales & MarketingPunctuality & SpeedOnline & AppEase of Use

    Reviewed July 17, 2020

    Very accessible, accepted everywhere, easy fast transactions, get pay faster. If lost gets replaced quickly also the app is very easy to use and easy to keep track of every transactions. Yes I recommend.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Arianny,

    Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our Cardholders.

    Crystal / Social Service Specialist

    Refunds & PayoutsBilling

    Reviewed July 17, 2020

    I love the card other than I can't use it for ach debit payments. I would like to have automatic payments come out of my account. Instead I have to have a different bank account and transfer money into it in order to pay my bills.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Cori,

    Thank you for your review. Your account may be eligible ACH debits, I encourage you to give Customer Service a call for more info. They are available 24/7.

    Thank you again, Crystal / Social Service Specialist

    Refunds & PayoutsStaff

    Reviewed July 17, 2020

    Usually I get my money on check but I didn’t really mind the card. Actually it helped me out and now I’m actually grateful for the card I have. I have other cards but when it comes to last resort the card really helps out.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Ismael,

    Thank you so much for this review. We really appreciate you being a Cardholder. We’re here for you anytime.

    Crystal / Social Service Specialist

    Sales & MarketingOnline & AppStaff

    Reviewed July 17, 2020

    It’s been very helpful and a love the convenience of the app. Thank you very much ADP. I use it quite often. I will definitely recommend it to everyone I see in my workplace and on the streets of Oregon.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Casi,

    Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

    Crystal / Social Service Specialist

    Punctuality & SpeedStaff

    Reviewed July 17, 2020

    Awesome great service. Able to get direct deposit 2 days early. Able to use almost just like an actual bank account. Friendly and knowledgeable staff. Only concern would be that some online purchases for some app sites such as Sonic Drive In aren’t allowed with Wisely card. Other than that thanks!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Johnny,

    We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

    Thanks again, Crystal / Social Service Specialist

    Reviewed July 17, 2020

    I love my card. I use it just about everywhere I go. I like that I can get Notifications when I use the card and I’m able to check my balance on the ADP App. It’s great to have in my wallet and I’m Happy. Thank you for your great service.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Damien,

    Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our Cardholders. We are here for you anytime.

    Crystal / Social Service Specialist

    StaffEase of Use

    Reviewed July 17, 2020

    It was a good card to have one of my favorites. I liked the rainy day feature to help save money and it’s convenient that it sends notifications on balance. It’s easy to use especially since you can connect it to Apple Pay.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Debra,

    Wow thank you so much for your amazing review. We are so pleased to hear you are enjoying one of the many features that Wisely has to offer.

    Thanks again, Crystal / Social Service Specialist

    Ease of Use

    Reviewed July 17, 2020

    I love my card very much bad. It tells me every time I get a translation. I love how correct it is. I would so recommend this card to others. I'm also happy that I got this card. It's easy to use like I said.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Amya,

    Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

    Crystal / Social Service Specialist

    Billing

    Reviewed July 17, 2020

    ADP always makes it easy to keep a tight hold on my finances and even save money for future needs. Not only can I more accurately budget my Bills and extra expenses, but I can also plan. For vacations.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Ashley,

    We are happy that you are happy! Thank you for your review and kind rating.

    Take care, Crystal / Social Service Specialist

    Sales & MarketingOnline & AppStaff

    Reviewed July 17, 2020

    So far I’ve yet to have any problems with the ADP Wisely Visa Debit Card. Everything has been satisfactory and I appreciate the app as well. It helps to view my account balances and any transactions I might need to review! Also I love using the 2 day in advance pay option! ADP wisely card has been awesome to have!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Tyiesha,

    Thank you for taking the time to let us know your review and help spread the word to our community. We are here for you anytime.

    Crystal / Social Service Specialist

    Reviewed July 17, 2020

    My entire experience has been perfect. I've had my account for about 4 years and they have always been on it whenever they feel that there are suspicious transactions. They contact me and I like the fact that they are looking after my finances the way they do.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Karen,

    Wow thank you for your review and kind rating. Here at ADP we thrive to provide the best Customer experience and that includes your security.

    Thank you again, Crystal / Social Service Specialist

    Customer ServiceTech

    Reviewed July 10, 2020

    We used ADP for our payroll services for several years without a problem. Then they closed their Perth office and the customer service became terrible. We changed payroll provider in the last financial year and dealing with them now to tie up the last financial year (where we still used them for the first few months) they have been rude and unresponsive & unable to explain errors that have occurred. I would definitely not recommend them.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services
    Joanna,
    I am sorry to hear about your experience. I will pass along your feedback to the leadership team in our Australia office, and ask that they have someone connect with you on Monday, to see what we can do to help.
    Thank you,

    Christine / ADP Client Experience

    Ease of Use

    Reviewed July 8, 2020

    I found the Wisely APP easy to use both navigation-wise and with overall functionality. No performance lags or downtime experienced either accessing my account via the Desktop or Mobile versions. 5 Stars!

    Thanks for your vote!
    TechSales & MarketingRefunds & PayoutsStaffBillingLoan ProcessRatesHonesty & Transparency

    Reviewed July 2, 2020

    On the July 1st payroll, ADP takes over seventeen thousand dollars more than what was our normal bi-weekly payroll. Instead of doing everything possible to refund the money to my account, the rank and file personnel have to escalate the problem to their supervisors since "It's a lot of money and we're not authorized". So of course they've got 2 days to correct their error, which should be enough time, but the long weekend arrives and I still am out 17+K so I'm pretty much forced into floating a no interest loan to ADP until their supervisor comes back from his/her long weekend. Not a bad business plan...

    This is a small business and with the economy and the Covid thing happening, cash flow is extremely tight. The first of the month is when rent(s), utilities, loan payments, employee benefits, vendor invoices are all due. Meanwhile, it seems that ADP doesn't really care, since it's not them that's out any money. I'd like to see what happens if this situation was reversed. Just another example of a what used to be a pretty good, service orientated company deciding they can abandon the principles and procedures that fueled their past growth, because they're too big now to care about the individual. You won't of course see that in their advertising, honesty doesn't sell accounts.

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    ADP Payroll Services
    Response from ADP Payroll Services
    James,
    I would like to help. If you could kindly send me - via private response - your ADP client code, I would be happy to have a specialist reach out to you on Monday. They will work with you to resolution of this matter.
    Thank you,

    Christine / ADP Client Experience

    Profile pic of the author.
    Customer ServiceSales & MarketingPunctuality & SpeedMaintenanceStaff

    Reviewed July 1, 2020

    I have had ongoing problems with ADP to the point where I am baffled that they are still in business. I only have a few employees but it has been agonizing trying to get ADP straightened out. I have had at least three 5 hour calls with them and this is around their issues not mine. I signed up in April and have yet to get it straightened out. It began with them telling me it didn’t matter that I was an S Corp and my HSA account would be the same as my employees.

    I also had to fight them on the fact that the employees HSA was taxable but the employer contribution was not. Luckily I had the sales rep on a three way call when this happened and I was able to refer back to him as I had adamantly told him that it was being set up wrong. Didn’t matter they still set it up wrong. ADP made numerous errors copying my data over from QB. Not that it was wrong in QuickBooks just that is was entered into ADP wrong. I am so sorry I agreed to doing this at all. I would have been better off struggling myself as I have spent more time arguing with ADP than I would have spent the entire year with QB and I would have had more help from QB.

    On 6/25/2020 I requested a correction and asked if it could be done prior to my next payroll. I was assured that it would be done no problem. Last night I waited on hold for 1 hour 33 minutes only to be told that I had the wrong department and she needed to transfer me. After she transferred me the person that answered could not hear me. They have a huge problem with their phone system. It frequently stops working. I then called back and was on hold for 1 hour and 18 minutes only to give up and hang up. I was contacted by the person that told me it would be no problem and she told me that it was corrected. Unfortunately when I reviewed the paystub after I processed payroll - it is still wrong.

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    ADP Payroll Services
    Response from ADP Payroll Services
    Gail,
    I am sorry to hear about your experience. I will escalate this to the team who oversees your account & ask that someone reach out to you this afternoon to help.
    Thank you,

    Christine / ADP Client Experience

    Sales & MarketingOnline & AppStaffEase of UseTransparency

    Reviewed June 15, 2020

    Excellent service. My pay comes days before. And the app is very user friendly. I highly recommend getting this card. You won't be disappointed. There are lots of options for notifications. They keep me update on all transactions.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Gary,

    Wow, we thank you for taking time to let us know how much you are enjoying your Wisely account. We value our Cardholders feedback and should you have any questions or concerns, Customer is available to serve you 24/7 at 866-313-6901.

    Thank you again, Crystal / Social Service Specialist

    TechRefunds & PayoutsStaff

    Reviewed June 10, 2020

    I terminated my contract with ADP in writing - had several conversations, in writing with a rep there who confirmed. Found out they took funds from my bank account - advised them immediately - spend the entire day with various reps since 9AM in an effort to resolve. Informed I have to sign a letter indemnifying them from legal action before they can reverse the withdrawal. I asked to speak to supervisor several times - told not possible. They basically are extorting me to sign this letter in order to get my own money back which they have taken from my bank account after the termination!

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    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Laurie,

    I am sorry to hear of these concerns. I will forward your feedback to the Senior Leadership Team of ADP Canada, for review and response.

    A Service Leader will contact you soon.

    Kind regards,

    RP - ADP Client Experience

    06/19/2020 Update:

    Our ADP Canada Service Team worked with Laurie to address her concerns. She has confirmed receipt of funds and indicated that she is happy with this resolution. We believe this issue is resolved to our client's satisfaction. We apologize for any inconvenience.

    Reviewed June 10, 2020

    I am very pleased with my Wisely pay card. I do wish the reload fees were less but overall no complaints. Card can be used anywhere Visa is accepted. You can also get your direct deposit from any source loaded on the card.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Demetria,

    Thank you for taking the time to share your thoughts and your suggestion, I will provide this to the appropriate department. We thank you for being a Cardholder and if there is anything we can help you with, Customer Service can be reached 24/7 at 866-313-6901.

    Crystal / Social Service Specialist

    Reviewed June 10, 2020

    Does exactly what I need it to. I set a regular payroll amount into the Wisely Card, and I let it build up to use for purchases while on vacation. It gives me a separate budget, and an easily separated card if it is lost or stolen.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed June 10, 2020

    I love ADP. Always efficient and customer service is great every time. Haven’t had adp for long but I would definitely recommend to anybody. It’s not a time customer service hasn’t helped me when I had a problem.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Mechel,

    This is great feedback and we are happy to hear you are enjoying your account to the fullest!

    Thank you, Crystal / Social Service Specialist

    Customer ServiceTechStaff

    Reviewed June 9, 2020

    As far, the communications sent out in form of emails have been more than helpful in understanding the business model. I personally appreciate the offer to receive paychecks 2 days earlier from payday.

    Thanks for your vote!

    Reviewed June 8, 2020

    Wisely card. Great card, always paid on time and no problems whatsoever! I like how you. Can receive text notifications about your balance and how you receive a notification for every deposit! It’s also super easy to save money with the rainy day fund!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Sarah,

    Wow thank you for your feedback! The savings account is a neat way to save your funds when they are needed on a rainy day. Glad to hear you are taking advantage of all the features Wisely has to offer.

    Crystal / Social Service Specialist

    Punctuality & Speed

    Reviewed June 8, 2020

    ADP card. I really like the new features to the website that the original did not have. I like that I can transfer money from the card to another account. I also like the fact I receive my ssd check early while the old system I would get a text saying the money was there but still had to wait till the next Wed before it was in my account.

    Thanks for your vote!
    PricePunctuality & SpeedEase of Use

    Reviewed June 8, 2020

    The card has many options that are convenient and easy to use. The early deposit option is like no other card I have used. This allows me to use my money earlier than I could before. There are many free A.T.M.s near me that do not charge a user fee.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed June 8, 2020

    Easy access to card information via website. Customer service agents, contacted via phone, are very helpful and resolve issues quickly. The option to receive pay check direct deposits up to 2 days early is a great feature. Excellent experience across the board.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Jodie,

    We are so grateful for your 5 star review and are pleased to hear you are fully taking advantage of everything Wisely has to offer!

    Thank you again, Crystal -Social Service Specialist

    Ease of Use

    Reviewed June 8, 2020

    This card is good. Highly recommended. Very easy to use. Can be used almost everywhere. Just what I needed since I cannot use a legit bank at the moment. I’ve never really had any issues. So for me this card is okay.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Adam,

    This is great to hear, we thrive here at ADP to provide a smooth and easy way to manage your account. Thank you again!

    Crystal / Social Service Specialist

    Customer ServiceStaff

    Reviewed June 8, 2020

    I am always satisfied with my service and when I am not the helpful people answering the phones are able to help me right away and resolve any issue I had. I have recommended this service to my friends and family.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Mark,

    We thank you from being a Cardholder and appreciate you taking time to let us know your thoughts.

    Crystal / Social Service Specialist

    Reviewed June 8, 2020

    Great service when needed. Awesome app and works with ease. Great security and great app structure. I would absolutely recommend the use of ADP and the widely services that come with it. I never seen a app that can provide this service on the same level banks do.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Jefry,

    We thank you for taking time to share your feelings with us. We appreciate your business!

    Crystal / Social Service Specialist

    Reviewed June 5, 2020

    I love the Wisely account. No problems. I can do anything on my account even down printing my financial info to W_2. I would recommend it highly. All my friends has it. They're all 100% satisfied. Tell all your friends and coworkers.

    Thanks for your vote!
    Staff

    Reviewed June 5, 2020

    I received this card through an employer several years ago. And although I have other banking options, I still use ADP because they have been reliable and secure. No extra fees and Customer Care is also great.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Michelle,

    Thank you for being a valued Cardholder! We appreciate you taking time to let us know how you feel.

    Crystal -Social Service Specialist

    Punctuality & Speed

    Reviewed June 5, 2020

    Had my ADP card over a year. It's very convenient and also reliable direct deposit from my employer. Reloadable is easy and also fast with deposit. Love the idea of text message letting me know when my funds were deposit and available balance as well as low balance. I would recommend this card to family and also friends and it also comes with different benefits use of the card. Love the idea of my full name on front of card as well and how easy it is to set up and active.

    Thanks for your vote!

    Reviewed June 5, 2020

    Handled all my inquiries about someone using my card and settled each of my problems. I had to have a new card sent to my house and my account frozen. The card came within a week and was ready for use in matter of seconds.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Stephanie,

    We are pleased to hear this was resolved in a timely matter for you. Thank you for being a valued Cardholder!

    Crystal / Social Service Specialist

    Staff

    Reviewed June 5, 2020

    Overall I haven't had any issues or complaints with ADP. A very user-friendly app and card. I'm no longer with the employer that issued the card yet I'm very much contemplating keeping the card for future employment.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Jennifer,

    Thank you for your feedback! You are able to use your card for other direct deposits other then the employer who provided you this account. Additional verification may apply, please give us a call if would like more info.

    Thanks, Crystal / Social Service Specialist

    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppEase of UseTransparency

    Reviewed June 5, 2020

    I like my pay card and Wisely. The text and email updates are great! Also like getting paid a day early, and the app is extremely easy to use. It's nice to able to see my balance daily and many places take my Wisely card.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Kimberly,

    We thank you for your business and appreciate you taking time to let us know how you feel. If there is any questions or concerns you may have please do not hesitate to reach out, Customer Service is available to you 24/7.

    Thank you, Crystal / Social Service Specialist

    Price

    Reviewed June 5, 2020

    This card holder is very worth it because it’s very flexible when getting my pay deposit and very easy app to track and see my transactions when it comes to keep track of my spendings. I’m very satisfy with this card holder.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Manuel,

    This is the type of feedback we thrive for! Thank you so much for letting us know how much you are enjoying your account.

    Crystal -Social Service Specialist

    Sales & MarketingOnline & AppStaff

    Reviewed June 5, 2020

    Using the app is super easy and the facial recognition is awesome. Only had one issue but it was solved by their staff. Dealing with the staff was pleasant and they are very professional. I recommend everyone use this.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Jeremiah,

    Here at ADP we work hear to provide the ultimate best experience. Thank you for taking time to let us know your feedback!

    Crystal / Social Service Specialist

    Reviewed June 5, 2020

    The card usuals is really easy and great so far. Best card experience I have ever had. I would highly recommend this card service to all. So far no complaints at all. Really enjoying my card and experience!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Clarence,

    Wow! This is what ADP thrives for, thank you for taking time to let us know your feedback.

    Crystal / Social Service Specialist

    Customer Service

    Reviewed June 5, 2020

    Love it. Always get money on time and never have any problems with my account. I recently just sent up for one of my other checks to start coming here due to I like the service I get. Also customer service.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Christina,

    Wow, thank you for this feedback. We are thankful for your business!

    Crystal / Social Service Specialist

    Sales & MarketingOnline & App

    Reviewed June 5, 2020

    The Wisely card and app are conventional and the app is easy to work. The only complaint I have is that it is very difficult to load cash to the card. It can only be done at certain places rather at an ATM.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Elizabeth,

    Thank you for your suggestion I will provide this feedback to the appropriate department. Please let us know if there is any further questions or concerns you may have.

    Crystal / Social Service Specialist

    Punctuality & SpeedMaintenanceStaff

    Reviewed June 5, 2020

    I love my Wisely card. They are always friendly and very helpful. They are quick to fix any problems and issues I might be having. Direct deposit is great as well. I also love the fact they have an app which makes it convenient as well.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Denise,

    Here at ADP we thrive to provide the ultimate Customer experience. Thank you for being a Cardholder!

    Crystal / Social Service Specialist

    Customer ServiceStaff

    Reviewed June 5, 2020

    I have been using ADP services for about 5 years now and I must say it has a great experience without any issue since day one! The internet tool is easy to understand and access. My card services are excepted everywhere and, other than certain ATMs, without fee which is really great! Customer service has been easy to contact and very professional as well and that is very important to me! Keep up the great work!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Amy,

    Thank you for sharing your rating with us, please give us a call so we can guide you on how to avoid ATM fees. Customer Service will be more then happy to assist you.

    Thanks again, Crystal / Social Service Specialist

    Reviewed June 5, 2020

    I am very satisfied.... I can ask for anything more than what I’m getting. Very happy. This is the only card I use and I wouldn’t change that. I love it’s Works in PNC Bank. Overall happy card holder.

    Thanks for your vote!
    Customer ServiceSales & MarketingOnline & AppTransparency

    Reviewed June 4, 2020

    I love how easy the ADP app is to navigate. I can easily locate my weekly paycheck stubs, set my account to notify me of multiple different account updates via text, email, push notification, etc without having to get a notification for every possible update. You simply personalize the app to fit your specific needs; it's awesome!

    Thanks for your vote!
    Customer ServicePunctuality & Speed

    Reviewed June 4, 2020

    Been able to carry this card with me for 3 jobs. Always good customer service. I've lost my card 2 different times and it was quickly canceled and a new one was in my possession within a few days. Never had to worry about where my money was or who was using it.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Jason,

    Its our pleasure to provide the best Customer Service for our account holders. Please do not hesitate to reach out should you have any questions or concerns we can help out with.

    Crystal / Social Service Specialist

    Sales & MarketingOnline & AppStaffEase of UseTransparency

    Reviewed June 4, 2020

    I've been completely satisfied with my pay card. The weekly updates showing my balance has been great with helping me keep up with my account and knowing how much I have in my account. The app is easy to use as well!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Benita,

    We thank you for taking time to provide us your feedback. Here at ADP we thrive to provide the ultimate Customer experience.

    Crystal / Social Service Specialist

    Reviewed June 4, 2020

    When my card was Aline then switched to Wisely there were no problems. I was able to use my card for purchases as before, in the States as well as overseas. If I needed to transfer money or to send money I know I can trust the transaction with no worries.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Janet,

    Here at Wisely we thrive to provide the best features and support for all our Cardholders.

    Thank you again, Crystal -Social Service Specialist

    Staff

    Reviewed June 3, 2020

    My ADP experience had been amazing. It is easy and convenient. My Wisely card is great to use. I never have to worry about security of the card. I love the turn off feature! The iPhone app is amazing. You can manage your card all in one easy place.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Talya,

    Thank you for taking time out of your day to let us know how much you are loving your Wisely account.

    Crystal -Social Service Specialist

    Sales & MarketingOnline & App

    Reviewed June 3, 2020

    Great card and app! I didn’t have any problems with it. I loved being able to get at least one withdrawal without any fees. I also never had any problems with making transactions. The app was also great! I was able to see my paychecks and have access to them through the app.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Mariam,

    We thank you for taking time to provide us your feedback. Please do not hesitate to reach out should you have any questions or concerns.

    Thanks, Crystal -Social Service Specialist

    Customer ServiceSales & MarketingOnline & AppStaffTransparency

    Reviewed June 3, 2020

    ADP is a nice bank figure. The app is very laid out. Customer service can be helped but I love how it pays faster than most banks. Your tax stubs comes faster and it's very easy to read. The updated are wonderful on it for the app.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Sasha,

    Thank you for your feedback and please let us know if there would be anything we can assist you with. We appreciate your business.

    Crystal -Social Service Specialist

    Staff

    Reviewed June 3, 2020

    I use this card for mostly my pay at work, but this comes in handy. Keeps track of everything I spend, has really great breakdowns of where things are spent every month. The pie charts they use for your pay stub breakdown show where your money is going. Just an overall great product to have.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Michael,

    We thank you for being a Cardholder, and pleased to hear you are enjoying your account.

    Thanks again, Crystal -Social Service Specialist

    Customer Service

    Reviewed June 3, 2020

    I love the convenience of ADP. It has some old infomercial that I can always go back to in the future. I would recommend this product to anyone in the market for something great. You will not be disappointed.

    Thanks for your vote!

    Reviewed June 3, 2020

    I am very happy with the ADP app. I can find what I want without a lot of hassle. The ease of going to different sections of the dashboard are a plus. I would recommend it to keep up with your finances.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Regina,

    We are happy to hear this, hassle free is what we thrive for!

    Thank you, Crystal -Social Service Specialist

    Profile pic of the author.

    Reviewed June 3, 2020

    I find that my Wisely Card is quite well managed and is very adaptive to my needs. I especially like the ability to punch monies into a saving program. I'm glad that we had the switch to this new format.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Christopher,

    I also agree the savings envelope is a great way to save your funds! Thank you for being a Cardholder!

    Crystal -Social Service Specialist

    Customer ServiceEase of Use

    Reviewed June 3, 2020

    Never have an issue. Cards easy to use. People are always very nice when if you have to call for anything. Money is always on time. Very convenient being able to login and see balances and get any papers needed.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Daniel,

    We appreciate you taking time to provide us your feedback and we thank you for your business.

    Crystal / Social Service Specialist

    Reviewed June 3, 2020

    I had problems transferring my old to this card cause my employer was under APD before they switch to this company. It took a couple business days to figure out why I wasn’t receiving my paycheck but once they cleared up my issue, I haven’t had a problem with it since.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Kanitte,

    We are glad to hear your issue was resolved and if you need anything else please do not hesitate to reach out.

    Thank you, Crystal -Social Service Specialist

    Reviewed June 3, 2020

    I've had pretty good experience with ADP, I love it and I recommend it to anybody who wants a good checking account with the ability to track what you spend and save when you need. It's easy to move money.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Alaija,

    We appreciate you taking time to tell us your feedback. Thank you for your business and being a Cardholder, we value you!

    Crystal - Social Service Specialist

    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed June 3, 2020

    I have only had one or two issues and customer service was always nice and informative. My money is always deposited when it’s supposed to and I’ve always been able to check my balance as needed on the app and now I get paid 1 day earlier. Thanks to the new early direct deposit feature!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Kaitlyn,

    Thank you for sharing your review with us and we are thankful you took the time out of your day to let us know. I must agree the early deposit feature is just great!

    Crystal / Social Service Specialist

    Sales & MarketingPunctuality & SpeedOnline & App

    Reviewed June 3, 2020

    This app allows users to view their pay stub and breakdown and view specific information related to how they are paid and I personally have really enjoyed the app and using it for work. Keep up the good work and can’t wait to see how it improves.

    Thanks for your vote!

    Reviewed June 3, 2020

    ADP is a great card service. You can add money without any issues. It can be used anywhere a normal debit card can be used. All the features of a bank card but you don't have to worry about over drafting.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Rachel,

    We are happy to hear your feedback and satisfaction with your account.

    Thank you, Crystal / Social Service Specialist

    Customer Service

    Reviewed June 3, 2020

    I’ve never felt more close to my money like now, I get messages and fraud calls if too many unfamiliar transactions are being made, I can keep track of my money by simply logging in to my phone. Love this.

    Thanks for your vote!
    Sales & MarketingPunctuality & SpeedOnline & AppHonesty & Transparency

    Reviewed June 3, 2020

    I love the app a lot and it’s honestly a great app to use, giving a option to move money into a savings and I enjoy the 2 day early direct deposit. Wisely is honestly great and I have zero complaints about it.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Denis,

    We are so happy to hear you are taking advantage of all the great features Wisely has to offer! Thank you for being a Cardholder.

    Crystal -Social Service Specialist

    Reviewed June 3, 2020

    I will continue to use my ADP Wisely card. Due to the fact that whenever I use it I never have a problem. I had an issue a year ago with someone else used it. When that happened I received a message from ADP stating that if it wasn't me then they were going to stop and block my card. They did and sent me another card. Thank you for the great work.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Donna,

    We are pleased to hear this feedback and glad your funds were / are secured. Thank you being a Cardholder!

    Crystal- Social Service Specialist

    Online & AppEase of Use

    Reviewed June 3, 2020

    I've never had any issues with the website or the card. The website is easy to navigate and has the important stuff upfront and easy to find. I like how they keep a graph of how I use my money and how accessible anything I need is.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Cesar,

    We value your feedback and we are happy to hear you are enjoying your Wisely account! Please do not hesitate to reach out should you ever have any questions or concerns.

    Thanks again, Crystal -Social Service Specialist

    Sales & MarketingOnline & AppStaff

    Reviewed June 3, 2020

    Great Account, I’ve had it from Job to Job over 2 Years. I love my ADP account it helped organize my pay stubs with the job who originally assigned me the card. The app has been very useful with showing me where I can withdraw cash and the locations along with where I can upload cash. 10/10. :)

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Hassan,

    Thanks for sharing your ratings with us, we appreciate you taking time and we are happy to hear you are enjoying your account.

    Crystal / Social Service Specialist

    Ease of Use

    Reviewed June 3, 2020

    The ADP app is very simple to use. It’s gave me access to me hours worked, pay, and statements. Plus, other things like time off. This app is very useful and I’d recommend it to anyone that has the chance to use it.

    Thanks for your vote!
    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaff

    Reviewed June 3, 2020

    Love the app. So easily to use and to understand and when I call customer so fast to answer as well and to help me out with what I need. Grateful with the new Wisely card and the app – just love it. No hassle at all.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Ana-Maria,

    We thank you for your business and are happy to serve you anytime.

    Thanks again, Crystal -Social Service Specialist

    Reviewed June 3, 2020

    Always enjoy looking at the breakdowns of the pay stubs and the graph chart to see the percentage of the income and where it actually goes. I have used this application to move things around and to show others that they can use even without having a bank account with the big financial institutions.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Patrick,

    We are glad you love our service and appreciate you taking the time to provide your review.

    Thanks,

    Pauline - ADP/Client Experience

    Sales & MarketingOnline & AppMaintenanceBillingTransparencyResolution

    Reviewed June 3, 2020

    I have had a pleasant experience with Adp. I can load my card easily, pay bills, and use the card everywhere I need to. All of my tax and paycheck information is in one place, which is highly convenient. The app did crash a couple of months ago, but the next update fixed the issue I was having.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Stephanie,

    We are so grateful for your kind words! Thank you for being a Cardholder.

    Crystal / Social Service Specialist

    PriceRefunds & Payouts

    Reviewed June 3, 2020

    My biggest negative with ADP is paying double ATM fees. While some accounts reimburse your ATM charges, ADP charges you in addition to them. That alone is a reason I will eventually which to another type of account.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Alex,

    Please contact Customer Service as they will be able to help you avoid these fees. We thank you for your business and your feedback.

    Crystal / Social Service Specialist

    Customer ServiceEase of UseLoan Process

    Reviewed June 1, 2020

    The Wisely app is pretty easy to use. I like how I can check not only my deposits and withdraw information, but also check my pay stubs and print them out or send them via email. Makes it easier when applying for apartments, cash advances and loans.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services
    Anthony,
    Thank you so much for taking the time to share your feedback. So glad to hear of your positive experience using the card!

    Christine / ADP Client Experience

    Punctuality & SpeedStaff

    Reviewed May 26, 2020

    My experience with ADP has been Excellent, I lost my Card, when I contacted you for a replacement Card the Agent I spoke with was very helpful in getting me setup for a replacement Card, assured me that my Card would be on its way Promptly and that it was, I thank you for your Great Reps and Services!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services
    Sonya,
    So glad to hear about your positive experience, exactly what we strive for in supporting you!
    Thank you for taking the time to submit your feedback!

    Christine / ADP Client Experience

    Customer Service

    Reviewed May 26, 2020

    Actually I have had no issues with them. Besides not being able to find the fee less, atm. Other than that very pleased with them. And if need answers just call and customer service is usually right on top of any problem.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services
    Jessica,
    Thank you for taking the time to submit your feedback.
    This is a link to our Wisely ATM finder, hope it helps!
    https://info.mywisely.com/surcharge-free-atms/
    Best,

    Christine / ADP Client Experience

    Punctuality & Speed

    Reviewed May 25, 2020

    There are no real complaint. I was happy the option to have funds withdrawn through the banking is back. I love the option of having the saving for later. Especially in today's time, it has been useful to budget with any effort.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services
    Lindsey,
    Glad to hear the card is proving to be helpful to you!
    Thank you for taking the time to submit your feedback,

    Christine / ADP Client Experience

    Reviewed May 25, 2020

    I am pleased I am able to load funds at many locations and access my app. I like that I can use it with my Apple Pay. Like being able to use my app for balance and transaction notification. I like that 99 percent of places accept my card.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Jennifer,

    We are happy to hear that using the Wisely card provides you with the convenience you need. Thanks for taking the time to provide your review.

    Pauline - ADP/Client Experience

    Customer Service

    Reviewed May 25, 2020

    I have had the ADP for almost two years now and ever since I had it from my job I have not run into any problems at all. Love adp! I dont think I will be changing anytime soon! They have great app and customer service wont let you down!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services
    James,
    Thanks for the vote of confidence! We truly appreciate your business and look forward to providing you with great service in the years to come.
    Best,

    Christine / ADP Client Experience

    Reviewed May 22, 2020

    The only down fall is not having a bank to go to for withdraws. Efficient for online use. I like the direct deposit without any fees. Other thing is difficult. Finding an ATM for withdraws from the card.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Sara,

    Thank your for sharing your experience with the Wisely card. I will share your concerns with our Wisely team, to do so, please private message your contact information so I can have a team member reach out.

    Thank you,
    Pauline

    ADP/Client Experience

    Customer ServiceSales & MarketingPunctuality & SpeedStaffTransparency

    Reviewed May 22, 2020

    I have been using this service for about a 2 years and no issues yet. The customer service is fast and knowledgeable. The only thing I would say is update the mobile app to include the clock in and clock out times. Other than that the service is great.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi LeRoy,

    Thank you for your feedback! Contact our Time and Attendance team to see how you can add clock in/out on the mobile app. Thanks for being out client!

    Pauline - ADP/Client Experience

    Reviewed May 22, 2020

    It does what it's supposed to. Everything is perfect on it, except I don't like having to change my password so often. That's the only major thing I've had a problem with on it. Otherwise, it's great!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Natisha,

    Thanks for taking the time to provide your review. Changing your password often can be frustrating, but at ADP we take security very seriously. Have a great day!

    Pauline - ADP/Client Experience

    Sales & MarketingOnline & AppStaff

    Reviewed May 22, 2020

    I really like the new app. I like how you can transfer money from your card to your bank hassle free, and it doesn’t take long to receive. I also like how you add to the app the new savings account. It makes it helpful.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Lila,

    We appreciate you taking the time to share your thoughts on the app. Being able to make your money decisions on the go is convenient and easy.

    Thank you,
    Pauline

    ADP/Client Experience

    Customer ServiceSales & MarketingPriceOnline & AppStaffEase of Use

    Reviewed May 22, 2020

    I love the ADP app and card. I love the notifications when a deposit is on the way. I love how user friendly the app is. I can check my balance, check current charges or cancel my card all from my phone with ease.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Jessica,

    We are happy to hear that you love your Wisely card and app. We totally agree that the app is the best way to keep track of your account while providing easy access to your funds.

    Thank you,
    Pauline

    ADP/Client Experience

    Customer ServiceStaff

    Reviewed May 22, 2020

    I have nothing but good things to say about ADP. They have great customer service skills and are very professionals when dealing with clients. We are very satisfied with the service and how they have the knowledge to solve problems.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Jose,

    Thank you for your stellar review! At ADP we strive to provide the best products and support to our clients in every way.

    Pauline

    ADP/Client Experience

    Reviewed May 22, 2020

    Good service. No problems. Check received in a timely matter. Able to use my card at multiple retail outlets without any problems so far. Nothing else foreseeable that I can possible recall at this time.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Milton,

    Thank you for taking the time to share your experience with the Wisely card. Wisely give you access to your funds in a consistent easy way.

    Pauline

    ADP/Client Experience

    StaffBilling

    Reviewed May 22, 2020

    Outstanding experience thus far! My Wisely card has saved me so many store visits since the beginning of the shelter order. I have done all of my shopping and bill payment online! Please stay safe everyone!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Patrick,

    Thank you for your stellar review. Wisely offers convenience and reliability even during these trying times. Stay safe.

    Kind Regards,
    Pauline

    ADP/Client Experience

    Customer ServicePunctuality & Speed

    Reviewed May 22, 2020

    I have used ADP for every job I’ve had for three years straight and I love it. Great app. Love the fact I can check my card balance right there instead of having to call some dumb 1-800 number and listen to a prompt. Would def recommend.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    LaShay,

    We are happy you have been a long and loyal Wisely card holder. We totally agree, the convenience of the Wisely app really helps simplify access to your money.

    Thank you,

    Pauline

    ADP/Client Experience

    Punctuality & SpeedTransparency

    Reviewed May 22, 2020

    I enjoy ADP services. They always keep me updated. I never have any problems with them, I love the quick service they also provide. I will continue to receive my direct deposit with them. Thanks for everything.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Jaquan,

    It's so nice to read your glowing review. We appreciate the feedback and will work very hard to continue to earn your client loyalty.

    Thanks much!

    RP - Client Experience

    Reviewed May 22, 2020

    Great card for everyone. They are accepted everywhere and a lot of places dont have fees at the atms. I love it and would recommend it to everyone who needs a good reliable debit card. Ive never had a problem.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Robert,

    We are happy to hear you love your card as well as the convenience of being able to use it everywhere. Thanks for being a Wisely card holder!

    Pauline

    ADP/Client Experience

    Customer ServiceStaff

    Reviewed May 22, 2020

    I have had Wisely for sometime now and I love the convenience of it and easy to load or unload. Getting statements or calling customer service is easy as well and they are very helpful with all my questions.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Laura,

    Glad to hear you love your Wisely card. At ADP, we strive for easy and convenient access to your money and our service team. Thank you!

    Pauline

    ADP/Client Experience

    Customer ServiceStaffEase of Use

    Reviewed May 22, 2020

    When I call customer service or use the Wisely app. Always very satisfy. Enjoy all the features and the ease of it. Very user friendly. Been a long time customer for a number of years. Thank you for your services.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Eric,

    Thank you for this very positive review. We're glad to know that you're pleased with the card and we appreciate your loyalty.

    Kind regards,

    RP - ADP Client Experience

    Reviewed May 22, 2020

    For the most part I am satisfied with using ADP. 9/10 the problem is resolved when I have an issue and if the issue isn’t resolved I normally speak with management. Other than that I’m a satisfied customer!

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Charkia,

    We're very pleased to hear that the card and customer service works well for you, most of the time. We will continue to strive to provide the best experience to our clients.

    Kind regards,

    RP - ADP Client Experience

    Punctuality & SpeedStaffBilling

    Reviewed May 22, 2020

    I am highly satisfied with my ADP card. I just signed up for early direct deposit and I get my paycheck one day earlier. That helps a lot with paying bills. I even got my tax return direct deposited on my card.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Carrie,

    Thank you for this positive review. We're very pleased to read you kind words.

    Best regards,

    RP - ADP Client Experience

    Customer ServiceStaff

    Reviewed May 22, 2020

    Service with my Wisely Pay Card is swift and convenient. I get alerts for purchases made, balance information, and direct deposits. I can access my account on my computer or online, and customer service is friendly and efficient.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Andrew,

    We're glad to read that you're please with the convenience of the card and the information readily available to you as a cardholder. We appreciate this positive review.

    Kind regards,

    RP - Client Experience

    Punctuality & Speed

    Reviewed May 22, 2020

    It is a very nice card. It works very well. I like that you can get your check 2 days early. And the at app work good as well. I will refer the card to friends. Keep up the good work. I wish they would make a different color card.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Keith,

    Thank you for this positive review. We certainly appreciate your referrals.

    Kind regards,

    RP - Client Experience

    Sales & MarketingOnline & App

    Reviewed May 22, 2020

    I love that they give alerts the day before payday. I love the app that we are able to check balance whenever we want. I love that you can turn your card on or off when you want. I have never had a problem with ADP. One of the best apps and cards.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Latrese,

    That's a lot of love and 5 stars to boot. We certainly appreciate both. We hope you continue to enjoy the card.

    Kind regards,

    RP - Client Experience

    MaintenanceStaffResolution

    Reviewed May 21, 2020

    We signed up with ADP on February 2020 and they filed our tax form incorrectly! I tried to explain and fix the issue with them but there is no action from their sides. I spoke with 5-6 different reps and they were saying different things. Last rep told me he will take care of my issue and sent a expedited request but amendment team is unresponsive. During Covid-19 we all need funds to survive and ADP messed up our business. They are not trying to help but they only postponing. This is a life situation and urgent. All they need to file correctly and instantly. THEY DEMAND MONEY TO DO IT, but they dont even touch.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services
    M A,
    Thank you for bringing this to our attention. If you could kindly, via PRIVATE response, confirm the company legal name and/or ADP account # for me, I will get the right folks engaged on this end to provide you updated status on this. Please also let us know the best phone number to reach you.
    Thank you,

    Christine / ADP Client Experience

    Punctuality & Speed

    Reviewed May 21, 2020

    Really happy with service and application. Receive my direct deposits early than expected. Would recommend this application to anyone. I have many options in the application which is great and easy. Very nice app.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Emanuel,

    Thank you for the kind words. We're very please that the card is meeting or exceeding your expectations.

    Kind regards,

    RP - ADP Client Experience

    Customer ServiceStaff

    Reviewed May 21, 2020

    You guys are doing a very great job and I love my card. It work everywhere and I like the customer service and when I need help you guys are there to help me out and I love and a big thank you all and thank you for your Service.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Malcolm,

    Thank you for the kind words. It's nice hear that you're loving your card!

    Kind regards,

    RP - ADP Client Experience

    Staff

    Reviewed May 20, 2020

    I have tried several times to get the required documents posted for the card I never got. So far nothing is good enough. Also to liven things up, you occasionally get a non English speaking person to truly make matters worse. I have shifted all of my pay to direct deposit. As soon as I get the misdirected cash out of the Wisely account I am closing it. 4 tries and so far no help. I can not unrecommend this company enough.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hello Bruce,

    Thank you for your inquiry and we can understand your frustration. To recap our conversation your address was off by one digit and your documents were not necessary. We do apologize for the negative experience you inquired with our Customer Service. As well, an expedited card was issued and a tracking number for your card will be provided to you by email as soon as it becomes available. We thank you for giving us the time out of your day to address your concerns. Should you have any other concerns or questions please do not hesitate to reach out.

    Thank you, Crystal -Social Service Specialist

    Reviewed May 20, 2020

    Love how ADP is now wisely. It let us do so much more than regular adp. Even let us put money on the side to save and now we get paid two days before pay day for direct Deposits now even has chip on the cards.

    Thanks for your vote!
    ADP Payroll Services
    Response from ADP Payroll Services

    Hi Trisha,

    Great to hear you are enjoying all the features that Wisely has to offer! Thank you for your feedback and business.

    Crystal -Social Service Specialist

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    ADP Payroll Services Company Information

    Social media:
    Company Name:
    ADP
    Address:
    One ADP Boulevard
    City:
    Roseland
    State/Province:
    NJ
    Postal Code:
    07068
    Country:
    United States
    Website:
    www.adp.com

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