ADP

Payroll is very easy and user friendly as to make it easy to avoid errors. Changing information is well protected, but not time consuming at all. I find that getting payroll complete saves half the time with ADP in comparison to other payroll programs I have used.

As a small business with 16 employees, ADP is a lifesaver! It is great that I do not have to figure the taxes that need to be deducted from each employee's paycheck. I would highly recommend ADP for a small business.

Customer service is always helpful whenever I call with questions and concerns. The program is very easy to use the calculations are fast and accurate. My check stubs arrive promptly and early in the day.

The different ADP employees that were involved in getting the payroll set up and running smoothly had the training and knowledge to be very helpful and the whole process was not painful but extremely easy. Thanks.

I have a very small not for profit business and use ADP for payroll. So far I have only good things to say. I am happy to say that I have no complaints whatsoever. Their reminders are helpful and the paychecks always arrive promptly. The times that I have had a question the people that were helping me on the phone were very knowledgeable and answered the phone promptly. Customer Service is better than most companies I deal with nowadays. Thank You.

We were notified that there was an issue with reporting our unemployment taxes. I asked our accounting company (Gonzalez Associates) to work with ADP to resolve a tax reporting issue. I don't know for sure, but I believe it has been resolved.

My client started receiving below par service when he added a second location. Employees were erroneously deleted, hourly rates and hours were wrong. Client attempted to reach someone at ADP to correct and find out what happened. The only answers he got were we don't know what happened and we don't know how to correct it. I thought he was misunderstanding the process until I just had my own first hand experience. He finally closed his account and moved on to another company and the got a termination notice for his worker comp insurance. ADP was the broker of record and handled every detail for the client from day one.

I have used ADP for payroll for about 15 years now. They are accurate, prompt, and I have never had any trouble with them filing the correct payroll taxes. My accountant is actually the person that recommended ADP to me. I now have RUN online payroll, which is extremely convenient and cuts down on the amount of paper that I need to file. Much easier to put a pdf into a folder on my computer. Highly recommend.

Staff extremely helpful and knowledgeable. System easily used. Reports and updates are easily accessible and formatted. Contact of main office: HR & Support answers the phone and provide answers to my questions.

The software is pretty easy to follow but I have had a positive experience every time I have had to contact ADP for support! The price is very affordable and ADP was exactly what our small business was looking for, thank you ADP!!!

I have been an ADP client for many years and very happy with their service! ADP communications are always on time and they keep me up to date with any changes that may occur! I never had any issues and all their reports are always accurate! Thanks ADP.

Meeting with Karina - Reviewed Employee Handbook, set stage for exempt/non-exempt criteria, job descriptions and posters, bulletin board requirements. Need follow-up access to ADP Resource site and look forward to working with ADP.

The sales representative from client services always answers my questions quickly, accurately and always seems to be smiling with their voice. If I don't understand they review the whole problem with me and give me suggestions on how to complete my task.

Ongoing account services good, still trying by to navigate all the resources to utilize them as much as possible. Week to week the platform is user friendly and extremely informative. I do wish the health insurance link was showing error message. Not sure if that will allow to track/pay group health or not.

ADP is always friendly and ready to help when I call them. They remove all the stress from the payroll operation. I have everything set up automatically so there is never a need to contact them unless I am distributing bonuses.

I was always having issues with my Payroll until I got ADP. Great Service for a small Business that needs help Payroll and Dealing with Taxes. No I don't worry about it and all the paperwork that goes with it is handled by ADP. If I need to know something just call them or go online and get the info from my account.

Always on target when I have a question about anything, best decision made to control our operation. They keep me up to par with any new laws and guidelines in running our business. Always available when I have called them at any time.

I love the RUN system. It is easy to use. I also love their new Chat feature which allows you to access help from a representative when you just have quick questions rather than having to go through the phone system. I have been using RUN since its inception and it has just gotten easier and more refined with each update.

All of the customer service representatives have been very helpful and patient. That is exactly what is needed sometimes when things are not correct, being reassured the problem is going to be corrected for your employee.

Having used other payroll systems, I am incredibly impressed with ADP. They are the most comfortable and user-friendly of all. The reports are automatic and precise. I am extremely pleased with the quality of customer service ADP has provided to me.

ADP Client service people are Always courteous and expedient in helping with issues. Thank you Team ADP. I appreciate the security process, as well, when I call to get help. This month we have been with ADP for 7 years.

Take the burden off of me so I can concentrate on other important details. The filing of my taxes and paying unemployment tax are hassle free. When time to filing taxes at the end of the year, my employee's W2 form —- taking care of for me.

I had no idea how to do a garnishment on one of our employees. I called and was very happy that I called as I was going to do it wrong. ADP walked me through the procedure in a very short amount of time. Thank you.

ADP was sent an order to stop wage garnishment for child support due to my child turning 19. 2 weeks later my check is still being garnished. After calling one day and being told they never received the order I called the next day and was told they received it and it had been processed and that I have not had child support deducted from my check since July 24th. I told her I'm looking at my last 2 pay stubs and it had. After arguing with her for about 5 minutes I finally called my employer and they contacted ADP and told me that ADP was investigating the matter. I could barely understand the lady on the line from ADP. Horrible accountability and customer service. STOP GARNISHING MY WAGES. YOU HAVE THE COURT ORDER.

Aline card: Horrible company! They take money out of your account and say they will mail you a check and they never do. They took out $1,500 from my account and is saying they mailed the check. It has been a month now yet no check. They cannot explain why not. They have stolen my money and somehow they don't get in trouble for it. If anybody else steals your money they get in trouble, who in the world holds them accountable? They took my $1,500 out of my account a month ago and I have no way to get it back other than to call them and get told that it has been mailed which is a lie. This is the worst company I have ever dealt with or even ever heard about. I disagree with the one star that I have to put on here.

We have been dealing with ADP for many years. It is great that we can pay our work's compensation thru PayGo weekly. Reports are easy to read. Reps are very helpful and professional and the overall experience is quite pleasant. We would recommend ADP to anybody with a small business like ours - makes my end of bookkeeping much easier!

UPS occasionally lets both ADP and its clients down by not making "on-time" deliveries. Also, on occasion, the wait time is totally unreasonable and the offer of a callback for your place in line doesn't work in my business. I am not available at the back and call of ADP to interrupt conferences with clients, phone calls, or court appearances just to accommodate an ADP callback. Otherwise, my experience with ADP, once I get to a representative has been very positive.

The experience with ADP has been relatively trouble free in terms of changing payroll and staff. The opportunity to go through and make instantaneous changes has been very positive. I will refer others to ADP.

They were patient and understanding with all my questions. Service was excellent. My agent was helpful with the application process. He went out of his way to meet me on my job site. Thanks for the support.

I have been with ADP for over a decade now. Their customer service is amazing and I find RUN ADP so user friendly and convenient! It really helps with accounting and bookkeeping to have all the reports available to me. Happy ADP customer.