Toco Warranty Reviews

After a work week of business, bad customer service during lunchtime, crazy coworkers and supervisor demands, my representative, Sergio, was able to help me decompress, by helping me to remember that there are still good people in this world. He patiently explained every next step in the warranty application process, empathized with me when needed, provided me with awesome, unexpected options and above all, he listened! I felt valued throughout the entire process. If you have had the good fortune of having him care for your warranty needs in the past, consider yourself lucky. If you've never had a conversation with him before, but you happen to receive a call from him, you'll understand what I mean. Thanks Sergio.

I have been paying for this warranty for 7 months, my vehicle has a problem with it. Fuel system/gas tank which show it coverage on the contract. The repair shop I take it to says that Toco won't cover one thing that's wrong with it or even cover to diagnose it which I was paying anyways but they needed to drop the tank to make sure it was the gas tank that was the problem but Toco said we ain't covering anything. "You need to pay to drop the tank and maybe we will reimburse you."

Derrick was very informational, I really trust TOCO because of Derrick. He covered everything I wanted to ask so much so I didn’t have to ask any questions. I’m glad a friend of mine Jonathan ** recommended TOCO to me.

Thank you Omar &Toco for the call. Have all good now on my vehicles but I know I can count on toco when needed. Omar refreshed my memory regarding our policy some things I had forgotten so I really appreciate it. Thanks.

Agent Derrick ** was nothing but professional and patient and so informative. Made me feel comfortable and at ease. I didn't know what or who to go to after my warranty expired. My coworker told me about Toco and I'm glad I called.

This is a formal review for Mr. Omar **. Thank you for the call and the good news. Toco is my go to company for warranty. Customer service has been good till now. Once again thank you omar for the call.

I like how he was real and friendly about everything and he is a good salesman. He explained everything perfectly and made sure I knew what I was signing up for. I will definitely recommend him anytime to anyone

Mr. Derrick ** was amazing, he provided excellent customer service. Mr. ** is funny, very friendly, and knows his stuff. Mr. ** took the time to make sure I understood the process and all that it entailed. He went over my policy with me, the and now actually understand what is required. I definitely will refer other customers because of him.

My wife and myself want to thank Omar for reaching out. This was regarding our current policy with Toco. I think every car owner should have a car warranty of one source. I chose toco and have been good with them as of now.

He was thorough, very patient and informative. Excellent customer services through and through. He even cracked a few jokes and that really made my day. He went above and beyond to answer all my questions as well. I’m happy to come back to TOCO!! Thanks Derrick **!!!

Derrick was awesome going over details and being patient with me. Explained pricing and coverages at mileage. He deserves a well job done by his boss. Thank you again for all your help. Looking to many years of doing business with your company.

Great Customer. Derrick Was Very Knowledgeable & Informative. Great Experience. 5 Star Ratings From A Satisfied Customer. I Look Forward To A Great Experience Every Time. I’m Very Pleased To Have Learned About Toco Today. Thank You So Much For All Of Your Help!

Have had Toco for some time now. It's been a good choice so far. Omar thanks for calling the other day for the upgrade. Really appreciated much. I will be in contact with you all down the road for more business.

She was helpful with her detail but I'm still not satisfied with the warranty coverage. I'd been a customer for almost a year and still I'm paying for repairs out of my pocket and I'm not for sure that I will recommend anyone to this company

My experience with Derrick ** was amazing he was direct and knowledgeable about my car coverage I am receiving. He made sure that I understood what I paying for, I am a returning customer and this was one of the best customer service I had.

Hi. This is to provide review or feedback. Great job Omar on delivering the good news for our current policy. Thank you for the patience and for the clarity. I will recommend Toco and Omar to people I know or are in need of info.

Have a nice Conversation with Jay, he was very knowledgeable and the conversation was very productive for me. He explained everything. Went into detail and I’m very happy with the new plan. So I’m very hopeful and I would definitely recommend Toco to a friend.

Thanks to Omar ** for the call regarding my current policy. I had honestly forgotten I had the policy lol so it was a good call to remind me. Very straight forward. Again thank you for the call and thanks Toco.

Was knowledgeable and clear about policy and benefits. Took the time to answer all questions and concerned. Respectful and patient when ask to repeat or further explain certain areas of the policy. No pressure or hard sell tactics. It was a very stress-free experience.

Thank you for the call Omar. Very straightforward and clear. I was busy at the first time he called. Then he called again. I appreciate the follow up call Mr **. Best regards Mr ** Edward a current Toco customer.

Mr. **: Michael, both Enid and I are happy with the warranty, as well as your awesome customer service. You truly made a difference. BTW, all checked out at Pep Boys Auto...my battery checked out "Good." Thank you again...and have a great day/weekend. Cheers, Ralph

Jay was both knowledgeable and friendly. The bottom line is always when/if anything need be done to a vehicle service wise and from there how correct the description of coverage was/is from the plan. The true, +/- take away would always be if/when repairs were to happen. How else could one tell?

Thank you Omar for calling with good news about my Toco policy. Just started with toco last year but so far they've been good to me and my family. I don't have any complaints right now for them. Thank you.

When I received the call from Sergio, I was really hesitant. After I talk to him, it became apparent this is the best extended warranty for my vehicle. This warranty was really responsible. He explained that the warranty will help cover the repair costs of my vehicle.

Thank you Mr. ** for the call regarding my policy upgrade. I really appreciate the information. I been with Toco since the year 2018 and I am satisfied till this point in time. Again thank you for the call and the good news. Blessings.

Toco is our go to company for extended coverage. Customer service has been fantastic. Mr. ** was detailed and professional when he reached out regarding our current policy. We referred our cousin will be calling for enrollment hopefully soon. From mr & mrs **.

My experience thus far has been a positive one. I haven’t filed any claims so I can’t speak on that, but the customer service reps have been amazingly courteous. The conversations have been pleasant. Jay was very thorough and informative. He’s a customer service rep I would love to speak with any day.

This is on behalf of myself and my wife Yolanda **. We have yet to use our policy since 2017. Thankfully no breakdown on our vehicles but it's nice to have coverage in case. Omar called with an upgrade on our current policy for our Sierra. Professional demeanor and pleasant to talk to. Gracias omar.

Talk to Omar a few days back about my policy. Toco was doing an upgrade on my current policy which was good news for me at least. Forgot to do my review the day I spoke with Omar but he was really nice and good to talk to.

My name is Preston **. This review is for Omar **. Thank you for calling regarding my new upgrade on my car policy. I appreciate your time and effort. Have a great day and thank you Toco as well. No issues with this company since been a member.

He was very pleasant and nice. He explained everything and even joked about his son. We even talked about our marriage and daughters and grandkids. I would recommend him to my friends and the company. He was very thorough.

My partner and I have been with Toco since 2014. Andrew helped us out then got a call from a young man Omar regarding an upgrade for our policy. He was very sweet and detailed. Toco is my go to company for coverage on my cars.

Esther she helped me out a lot. She's real nice. She laughs. We had fun and that's what we all need in life. Have somebody that we can talk to that understands and that could help you all. Thank you for your support.

Very happy with getting a quote, very nice and answered all my questions, warranty covers all my concerns and the price fits my budget. I want to again thank DC ** for all his help, he was very helpful. I understand and accept all the conditions of this warranty.

Derrick answers all the questions clearly. He was very friendly and knowledgeable about the fact of update of the warranty. He also said my too policy wouldn't go up. It will be a few penny less so I am glad of that.

I talked to Omar ** today regarding my policy for my 2009 Malibu. He was very pleasant to talk to. I was told the good changes on my account with detail. I have been with Toco since 2018 and never had an issue. I want to thank Omar for reaching out and delivering the good news.

I am pleased with the customer service experience and communication I received with purchasing this Warranty. Derrick did an exceptional job of explaining the terms and conditions to me. I am pleased. Not sure why the I keep getting an e

Customer Service rep was very knowledgeable and professional in informing us of the new upgrade to present plan. He was very respectful and patient in explaining the details and new additions to the plan which made it more attractive. We did not feel rushed or pressured through the whole transaction. Good customer service representative.

I am a customer since 2020 and I am very satisfied with Toco's service so far. Omar ** called me multiple times to take advantage of upgrade. I was busy at time but he was persistent. I appreciate the follow up and the help Mr. **.

I had bad experiences with car warranties before I found about about Toco. These guys are great at what they do. Omar reached out to me regarding an upgrade on my account. The best part is that my monthly rate did not go up. I want to thank Toco as a company and Omar for showing the transparency that other companies don't have.

Have been with Toco for some time now and have spoken to different representatives there. Got a call from Omar regarding an upgrade. Good news are always welcome. I have had about 4 cars with this company. Thank you Omar and Toco.

This man Derrick… He has the gift of gab. :) He sold me a policy I didn’t think I need. But after careful consideration being a single mom in the world of the auto industry… If something does happen to my car… I wouldn’t be able to shell out a whole lot of money. I loved his customer service. He was nice and friendly and assisted me in every step of the way.

Very informative and helpful with the new plan,. explain and let me know everything I needed to know. I was very impress with Derrick patience and understanding with me. Letting me know that he will be there to help me with my needs.

Getting my quote from my representative on the phone was awesome. She was highly knowledgeable understanding patient experience kind and answer every question that I asked in a timely manner and I was very pleased with her..Based on her response to my question and concerns I was happy to purchase a warranty with Toco Warranty again..job well done selling me my warranty.

Kind, friendly experience. Thank you Toco. She gave me all the information. She was supposed to be calling me back and she did. Very helpful. Set me up so smooth. She helped. Was very great. Did so good help so much.

Very kind person, helpful, 5 stars. Would appreciate great that she be promoted based off the way I was treated. THANK YOU. Please have supervisor write something nice in this rep employment file. Please have a manager call me. Thank you she provided excellent.

Nichole answered all my questions and made me feel at ease with my decision to use TOCO. I now hope my warranty coverage experience will be just as described to me. I believe that it will based on my conversation with Nichole.

Wendy was wonderful. Very helpful and pleasant to work with. She answered all of my questions, helped me update my account with online access and also notified me of upcoming enhancements to my current policy. It was a very easy transaction.

Holly was very helpful in going above and beyond in a very difficult situation with My BMW. And I thanks her And Toco for rectifying the situation. I have two vehicles with them now. When my next vehicle's warranty run out this is the company that I would use.

Wendy went above and beyond in helping me with my auto repair and she was courteous and very professional on making sure that all my needs were taken care of, and kept me informed through the entire situation. She deserves 5 stars and more. She was so caring and understanding through the entire process. Thank you Wendy for everything, you are truly a gem. GOD BLESS YOU. And again thank you.

Well first and foremost the representative who helped me with my coverage explained everything very well. I'm pleased to have chosen Toco as my warranty coverage. You guys rock. Thank you. I will definitely recommend you guys to family and friends.

Great. Awesome. 10+. I would refer family and friends to this company for warranty on their vehicle. Customer service was a 10+. I didn't have no question. She answers all the question I had on my mind for me. I thank you for low rates for my coverage on both of my vehicles.

The agent who helped me was very Courteous and very thorough. Explained everything so that it was easy for me to understand plus offered me a great deal. Awesome customer service. The agent was very friendly, very knowledgeable about his product and offered me a great deal. I would recommend family and friends.

My customer Representative Matthew was AWESOME. He was very patient and explained everything. He answered all my questions that I had. The price I was given was great for a bumper to bumper warranty. I have faith that things will go great.

Matthew has an upbeat persona. He is polite gracious. Matthew is the top example of perfect service. Matthew described all the services rendered by Toco. He was patient & willing to any question. He could be a leader in this due to his professionalism. 10 star rating.

The women that helped me Dorie She is wonderful, very helpful and I'm happy with their pricing. Just about cover everything and it's easy to sign up. They help you do everything. I'm very happy with the offers. Will be referring friends.

I had a very pleasant experience with signing up for the car warranty. Matthew explained everything great and had patience with me during my work hours. He also explained that I will get awards. I would refer people to this company very pleasant person.

Applying was pleasant and easy. Service rep was polite and helpful. The coverage was explained very well and in detail. The extra perks which Toco offer are wonderful. I was surprised at how easy it was to get this coverage for both cars.

Everything my agent did to help make this transaction was very Professional and with courtesy... She was very knowledgeable about everything thing I asked her about the warranty. I feel confident that I made a Great choice in choosing Toco.

The rep was wonderful. The phone great job. Very informative. Very informative. The rep was very patient, very knowledgeable And seem to be very professional. She also seemed change that to enjoy her job and have pride In the company.

Tanya

Very easy to understand and very friendly. Took the time to explain what's covered. The only thing is he forgot to ask me if at the end of the verification process I'd I had Any questions. Luckily I didn't have Any questions since here explained everything thoroughly. Good job.

I had a bad experience with my old warranty that expired so I looked for a better one and found Toco. They had all the right answers and and now I’m a proud customer. My car is now in good hands with Toco. Thanks.

Agent Matthew was very pleasant and informative. He also was pleasant and curious., I will recommend your company to family and friends. As a senior citizen he took time to explain each question and was very patient when I didn't understand.

Very easy person to talk with. Had knowledge of insurance and process. Did not put pressure on me ro purchase insurance, but gave me the pros and cons for doing so. Having little knowledge of the insurance process I felt it was a positive experience.

Still waiting on warranty information and I have not received an email in reference to $50 gift card. Nothing in email or spam. Have not received warranty information through email. Not have I received my $50 gift card.

Hopefully everything they explained is accurate. Customer Service was great. No issues. Took less than 10 mins. I reserve my right to change my experience if I feel I was mislead on my contract or info they provided. Hopefully I won't need to use contract but just in case.

Daurie was awesome. Not pushy at all but very well versed in what the policy offered and I truly believe I got a great deal and now have a sense of assurance driving my Lexus! Was also gonna get a policy on my GF car but she is covered up to 100k but I’m sure we will use this service again in the future.

My experience was uplifting to the point my server being elegant in listening to my problem. My old car warranty easy pay plan was not difficult in administering, but only good when it was not shut down for 2 to 4 weeks or when customer service kept me on hold for hours or customer service stating that there is no account registered by me.

The representative was very nice and took care of my reason for calling very quickly and thoroughly. The representative was very knowledgeable and very friendly and made sure to take care of my reasons for the call. I will definitely recommend Toco to my friends and family moving forward. Thanks again for doing what you do.

Worked very well with me and answered questions. She was pleasant and funny. She did rush me and explained everything. Thank her very much for her assistance and she assisted me with locating a friend to a give a discount for referring a friend.

The service and courtesy were top notch. I highly recommend. Everyone I spoke to went over in detail all things related to the warranty. It be very clear and very quickly that I was speaking with a highly positive company.

She was excellent. She made sure I received and understood all the information that she had given. She also saved me 40+ dollars from my previous policy with a different company, because of her I will refer this company to my friends and family!

Excellent service getting me set up. My rep Daurie even went to research a question I had and called me back promptly with the answer. And for a only a few more dollars this policy covers parts my CarShield policy did not. Extremely useful. Looking forward to a long and helpful association with Toco.

Nicole is awesome. My second time renewing with Nicole. She’s professional and knows her job. I will definitely recommend TOCO and ask for Nicole. I haven’t had to use TOCO, however, I feel confident that they will take care of my issues.

My customer service experience was very nice! My agent Doren was very informative and helpful. She made understanding and signing up a breeze. I'm thrilled to know that my car is covered for most of the major issues. I feel secure knowing that I'm covered.

Your agents are very nice and informative and are very committed to helping and making sure their customers are informed. The agent that was working with me actually called me back to check on me after a full weekend. Love it!

Wouldn't cover anything. I was lied to from the beginning. I was a customer for three years before I tried using the service. Buyer beware. Toco is not to be dealt with or trusted. They have two different departments that handle the customer. One to take your money and the other to tell you that they don't honor anything.

Very helpful. Easy to understand. Everything was explained in detail. Pricing was appropriate for year and mileage. No down payment and terms were easy to follow. The time on phone was not long and I feel this is a good company to work with.

I would like to give Ms. ** 5 plus ⭐️’s!!! When I say she went above and beyond it’s really an understatement. Holly LISTENED, and not only did she listen she was very thorough in her search! Since Holly did those 2 things she located ALL pertinent information that clearly matched what I’ve been telling all past reps! Holly was able to keep me as a satisfied customer. If you can see any other notes I was done with Toco!! So keep Holly or she’s going to Hollywood???? Thanks again Holly!!!

The Specialist was very informative, courteous and professional, and flexible which is why I signed on with Toco. The coverage is comprehensive, a car warranty is a necessary thing to have in case of any major repairs, it will save me a lot of money. Thank you Toco.

Esther was great, very informational and helpful. She made the whole process understandable and easy to get started! The benefits that come with coverage are very helpful. I hope I don't have to use my policy a lot but I'm glad to know that if I have to I have great coverage!

The customer service experience was excellent. She was detailed, precise, and fluent when it came to selling the product. She also gave me a good comparison. I love the fact that she was willing to sign me on immediately as far as getting me covered because I drive a lot and I want to be safe than sorry down the road.

Toco Warranty and Nichole ** rock! I made the right call, to request their warranty services for my Chevrolet Tahoe. Thank you Toco Warranty Services and Nichole for all your help today. I won't bother calling anyone else today!

Esther was great. She answered my questions completely and in sufficient detail to explain how the plan works. She was patient with all my questions and walked me through the process of getting my vehicle qualified. She did a great job!

Customer service was excellent...my representative Daurie answered all my questions regarding my coverages and what I should expect when dealing with the claim process. Will recommend this coverage to friends and family and I also plan on adding additional vehicles to the policy in the near future.

The sign up process was smooth and efficient. The coverage seems fair for the value. Have not had a chance to use the policy yet but I think it will be a straightforward process when the need arises. Recommended.

Excellent customer service provided by Dori. All explained about renewal in detail. Pleasant experience. This company was recommended to me by a friend who had a positive experience with them. I have been with them for three years and have nothing but good things to say.

I wanted commend the service your agent had given me when signing up for my extended warranty. He was very knowledgeable regard any question that I had for him. He is a definite asset to your company. This is my first experience purchasing an extended warranty and your company seems like it was better than the other ones that I had reviewed which is why I went with you.

Esther was attentive to my needs and explained everything completely. I felt very knowledgeable about what was covered and what was not. I didn’t feel like another customer, but more like I was talking with my neighbor. She was very sweet and patient and you’re lucky to have her be a part of your team!

Respectful and kind. They told me everything I need to know and how it’s going to work and what best suit me. I would recommend this to any and everyone that needs a good car warranty. Everyone go get Toco. It’s the best.

Mattew was very pleasant and patient going over in detail with me on the coverage and telling me the plan bumper to bumper like a dealership. Also you have very good ratings with BBB and I also go month to month without being committed to this plan.

My agent Ms. ** was very courteous, friendly and very knowledgeable about all of components of your product and your policies. She was very straightforward and didn't mix her words. I appreciated the question and answer period very much and I know I will appreciate this product.

I’m very happy with the situation. I think she did a great job on explaining the whole situation to me. I will definitely recommend anyone that’s looking for a warranty to her. I like the fact that the coverage puts me in a room and reimburses me.

Very friendly and professional. He explained everything thoroughly. I will highly recommend this company to my friends and family that need an extended warranty. The warranty for my car is a great value compared to other companies that denied me. I had to have 150K miles or less in order to be covered at a decent price.

I was afraid of this extended warranty coverage, But Wendy Help me up throughout the process and answers all my questions, Plus great Deal that I Got. I Can Say that it is worth it, now my car is Protected.

I was searching for an affordable policy for an extended warranty for jeep. I received a free quote from a representative of Toco. After I heard my options and compared my previous quotes, I was locked in. Once that happened, I felt Toco was my best choice.

Was very helpful. Gave instructions on how it works and how policy covers, what's is not covered and deductible. Was very specific on areas of coverage. What was covered and what what it doesn't cover. Where to take car, who you all have coverage with already.

Excellent customer service and very polite. No experience on the coverage yet but if or when I do have to use it I will write a review. Until then I won't know how the repair part is. But as for customer care they are very good. Kyle was awesome in explaining the plan and gave us good information.

My experience with you guys was a delightful and Ester was very informative and nice. She explained it and she was very professional to me. I would like to thank her for being so patient with me while trying to find my VIN number.

The service I received from the agent was excellent. She called me back to help me and get me covered when my old warranty policy ran out and the policy and the price were reasonable. Hopefully I will not need to use my warranty. Hopefully my car vehicle is in good quality vehicle.

I was very pleased with my experience with renewing my TOCO policy. Esther ** was helpful and answered my questions as well as respected my time spent taking care of renewing the policy. I have so far had very good experience with working with Toco and will in the future.

I just started my warranty program 2021. Sounds legit. Has a number of added perks to boot. Sounds like a good warranty. Gentleman I spoke with spoke about what it all covers. Have not seen any added info come to my snail mail yet though. Gentleman was very clear spoken English. Thank You.

My experience was very satisfying with Matthew. His knowledge of the service you are providing is greatly appreciated and helped make my decision to enroll in your car warranty program. I would and have recommended your product to other consumers who are looking for extended warranty coverage.

I want to be clear from the beginning, I am a new customer in the "waiting period" still, and have had no experience with warranty coverage nor filed a claim yet. This review and rating pertains specifically to the support I have received with regards to the sales support. Daurie B. was my rep. and was able to answer all of my questions, apply my applicable discounts, flexible in offering options, and made clear the mission statement of the company, their relationship to the "provider" (administrator of the warranty), the included and excluded parts and components, and was personable and helpful.

Representative was helpful in explanation of coverage and cost along with any questions that I have. Follow up information and special discounts information were also provided. I was informed of the when coverage will take effect along with refund information.

The company seems very good, I am interested to see how it works if / when I need it... Hopefully I will never need it, but when buying used cars you never know how they were maintained... The agent was great to work with...

Daurie ** was very detailed oriented when describing all of the benefits from acquiring my Toco Warranty. My BMW 5 series manufacturer warranty ran out l, and repairs can be costly. These were my deciding factors in obtaining my warranty.

Speaking with Daurie ** was a pleasant experience. She was very helpful and professional. I am feeling excited about obtaining my Toco Warranty. Daurie explained the policy in detail with me. I hope she was not just attempting to sell me a policy. I felt she was being honest; because I totally feel positive and excited about becoming a member.

Pleasurable experience throughout the contract buying experience. Would recommend to other people. Sergio was very helpful during the whole process. Customer service is great too with no issues. They always respond to my e-mails and phone calls in a timely manner and to my satisfaction.

Very good man, he explained all details and answered all my questions. Kyle was able to describes all details about my plan and I felt so comfort about signing for my warranty. I was told almost all details about when and where I can take my car in case if I have to. He explained my deductible.

Experience with your representative Richard was very good. Explain all the good parts about your warranty, what it covers and what's the best way to go around everything Mac pretty nosy. Very happy that I got to talk to you. I think your company is very good what they're doing.

The customer service agent was very good explaining everything about My contract. You need to give him a raise. Lol???? I would definitely recommend Toco to my friends and family And the monthly payment is awesome And I definitely like the referral program that they have.

Daurie was very helpful with assisting me with getting started. She answered all my questions fast and professionally. I would highly recommend dealing with her and Toco Warranty. I got the blue plan which covers all the important things with my car and she explained in full detail everything that’s covered.

Michael was absolutely awesome. He explained everything clearly. Asked if I had any questions. Responded quickly and returned callbacks quickly. I have purchased other warranties in the past, BUT Michael was the BEST customer service I have ever had. Absolutely AWESOME. I will refer others.

Great Customer Service!!! I am glad that I have become a part of the Toco Family. The Manager called to follow up to make sure all my needs were met. The agent who helped me was very detailed and answered all of my questions!

Kyle was great with explaining the whole process with pricing for my vehicle and I also like the monthly cost and the low deductible...I was blown away when Kyle told me my monthly bill...I was expecting a few hundred a month...I don’t feel like I was ripped off like with Car Shield...Thank you Kyle..

Kyle was very helpful with helping me with my Yellow Plan warranty. Thank you???? I would refer friends and family and the cost was in my budget. Also took time to answer all questions needed and was happy I was able to have my car covered and have peace of mind.

Matthew was very explainable about my vehicle information and all the information that is due on the vehicle in which we were trying to get extended warranty on. He explained everything to me as simple as he can and was very good at helping me so that I made the right decision in getting the warranty on my vehicle.

I've been trying to locate something like this for quite some time now & I'm glad I'm able to get enrolled into this so I don't have to worry about car issues costing me an arm & a leg whenever something breaks down.

Jay ** has great customer service. He explained everything very accurate and when I had questions he had them. Didn't get agitated. He gave me great service and is always available when I needed to speak with him. He reviewed everything with me. Made sure all my information was correct so I just wanted to let it be knowing that he gave me amazing service. Thank you Toco Warranty.

I have TWO policies with Toco. Have had one of them since early 2016. Have NEVER BEEN ABLE to use policy. Yes I have read the policy front to back. The driver side window motor went out and paid over 300.00 to fix it and we faxed receipts several times and Y'ALL said you never got them. (Car I'm speaking of is the Impala). 2nd policy started in 2017. Y'all replaced alternator. But before you did YOU (Toco) gave the repair shop the runaround til 7pm that night saying you never received work orders.. The biggest mess. We spent out 900.00 on Impala in February of this year on the Impala. Which we had to borrow. I want to cancel both policies so bad I can taste it. But I know as soon as I do the motors will probably fall out.. I DO NOT LIKE YOUR COMPANY!!!

Mathew M was very good person to speak with for my 2010 Jeep Liberty warranty coverage. He was interested in talking me through the warranty coverage. Spoke clearly and helpful. Covered the warranty package and broke it down to what is covered as well as a number of perks to boot.

The contract and information past to my by Matthew ** was clear and exact, The pricing of the plan was extremely reasonable and reasonable. I shall pass the information to friends in hopes that they may purchase your warranty.

Matthews was very helpful. And got me a good deal on my. Extend warranty and thank you for your ????n. I would tell people to come to Toco and I will tell family and friends about it and. From work. And I thank you better.

Was happy to help me re-enroll my coverage with no hassle, and as I will have my 6 beautiful grandkids with me almost all the time in the vehicle I want to make absolutely they will all be protected as well.

Matthew was great and very helpful over the phone. He went through all the coverage with me. Great experience. He mentioned everything step by step and how to save my oil change receipts and expressed how I had to keep up with it.

Kyle was awesome. Great info and great customer service. He was very informative about the coverages. He went out of his way to help me. He told me exactly what I was getting. i just hope your company is like the rest and deny claims all the time. We are paying you good money every month and want you to do the right thing when it comes to claims.

Esther ** was wonderful. She Explained everything. She went into detail on everything. She was very polite. I would recommend this company to a lot of my friends. It’s a wonderful company. The price was amazing. I had called several places and they wanna deposit and they were so much higher. Thanks for everything.

Nicole ** was excellent!! So very helpful, friendly, and knowledgeable!! We were very pleased with her customer service. We did purchase an excellent plan that got our needs. After researching other companies we went with this one. We are also recommending this company to our friends and family.

Pretty good service, she explained what I needed to know about my car, with a fair price, hope not to use it but if I do, at least I know it’s there, I bit skeptical about the the whole thing but, I pray to god it worth the Investment.

My name is Stephen **. The young lady that service me today she was very knowledgeable and explained everything to me very well. I understood everything she said and I agreed to the terms of this contract and I will let other people know about this contract so if they want to get it they can. Thank you very much. Have a good day.

Pretty good. He examined everything that was covered and explained everything to me. He was very helpful with extended warranty on car I just purchased on 4/7/2021. It's good to know there companies like this out there for people who buy used cars from dealership.

Michael ** did a excellent job in explaining the details of coverage on my Nissan. He was very knowledgeable of all the questions I asked. Also he was very friendly and courteous with a positive attitude. I also love the idea of only having to put a dollar down and low monthly payments

Very good service. Taking time to listen to my problem and quickly helping me get my vehicle back. The car repair shop was well please. The deductible was reasonable. I really dislike when my vehicle is down. So happy to have it back running again.

Mr. Matthew ** was an amazing representative. He made feel very comfortable purchasing this car warranty. His presentations was phenomenal. Mr. ** was very thorough. The perks are great too! $40 credit towards oil changes and the first month free is hard to resist. I highly recommend Toco Warranty to anyone.

Ester was very nice and easy to talk to and very professional. Really knows a lot about the warranty and she ask me if I understood what the warranty can do for me. I got off the phone with peace of mind knowing my car was getting taken care of.

Esther was awesome! Very personable, professional, and thorough! She answered all of my questions, did not pressure me in any way, and was very patient. I appreciate her honesty and ability to be genuine at all times. She was very passionate about her job and the value the company provides. Thanks.

Mr. ** was beyond GREAT! He was very patient, courteous, and made sure we understood everything about our new warranty. He was very helpful & made sure to go into detail about everything that was included. I have already recommended your company to 3 of my relatives.

Great experience with getting all I needed with extended warranty Thru Toco warranty. Kyle ** was great with providing all I need to know on how Toco warranty works for me. Thanks for making easy to chose Toco for my extended warranty.

Very good rates and great coverage. Explained benefits of policy very well. Very friendly and polite. Answered all my questions. I'm very happy and relieved I have coverage if something major happens to my vehicle. I will recommend Toco to family and friends.

Esther was very professional and polite, answering all my questions. She explained the yellow program thoroughly and my payment options. I am very happy with the service that she provided and I would gladly recommend her to my friends and family.

This company is an awesome company. They is reliable and honest. I had them with all my cars and would not change. The people that worked there are very nice and respectful. They make you feel welcome. They make sure you know everything about your policy. They answer all question accurately and respectful.

I had the best experience today and the rep was so helpful! I had a great representative who gave me a good deal. He walked me through everything and called me later in the day to process my order.

I was contacted by Customer service stating my receipt for oil change was not sufficient. Long story short I reached out to Daurie for help and within 2 minutes all my questions were answered and I hope the fax is correct now.

Was very informative and very helpful. Was understanding when I was asking questions about policy and help with discount offer. Just was friendly. Would deal with Matthew again. The part didn't like was asking same questions over again but I know overall a good job.

Great convo. Great host. Help me get covered for the best policy plan for me. 2004 Dodge Durango SLT. Thank you guys for the help and the great work you do saving me money on costly repairs your service are needed.

Very helpful and polite and explained everything that I needed to know. Went over everything that I needed to know about the coverage and plan. For a reasonable price, I would recommend the company to more family and friends. The representative help me a whole lot.

I’ve been doing a lot of research about the different extended warranty companies. Toco seems to really have great ratings the agent that I talked to was very friendly and informative about get my plan set up. I like it that I didn’t have to put a large amount of money upfront like some others was wanting. There are some very shady companies out there. My gut tells that Toco isn’t and my gut feeling is 99.9% right.

Wendy was very kind, understanding, reassuring, knowledgeable, and helpful with setting up my new warranty policy. Buying a new auto warranty was something I needed to do for some time and not sure what took me so long to do so. I'm glad I had Wendy to walk with through the entire process with such energy and patience.

Mr. ** was very helpful to choose which plan was the best for me. He was able to provide a plan that met all my needs. And he explained very well what each plan covered and how they would benefit me. I was very satisfied with everything he told me.

I gladly rate rep. Ladarius 5 golden stars for his ability to satisfactorily answer questions regarding my account. I haven’t utilize the full benefits of having this protection on my car other than the assurance of knowing with confidence that I am protected. I feel that in the event I might ever need to file a claim that the experience will be just as respectful, helpful, and of quality. That is my hope and expectation after experiencing such professionalism by this company and their staff.

Daurie was great. She made the whole process easy and pain free. I will recommend her and TOCO to my family and friends. I hope this warranty covers me until I decide to sell my car and get me a new one. Very happy with my investment.

Very positive experience. Helpful and got through the process pretty quickly. Representative was kind and helped me to understand everything. I was satisfied with the call and look forward to my benefits. I would recommend this to my friend and family. Thanks for the help.

My representative Joey ** was extremely helpful and made the enrollment truly memorable. He was very informative and worked me through the entire process. At the end I was pleased with the selection that I chose for my coverage. I would not have a problem recommending this to any of my friends and business colleagues.

Would definitely recommend to anyone. Great experience as a first-timer. I barely waited to be helped. Nichole was very friendly and helpful. I especially loved how she really took her time to explain things to me. I am glad that my car is now protected by this company. I am Pleased.

I had a wonderful first time experience purchasing my auto warranty with Toco and my representative Mr ** was really helpful and informative as well as upbeat and cheerful. He made the whole process so easy. I would recommend to all my friends and family. What a wonderful service toco is providing for a car owners like myself! I'm so grateful!

She was very friendly and helpful to me! She explained everything to and went above and beyond to make sure I understood everything, this is someone that is very proud of her work and very professional. Not much more I can say.

Hello. Joey was amazing! Awesome customer service, Great with speaking about services! He should definitely be rewarded in management!! Very knowledgeable and great customer service. Being in retail as a regional director his customer service is outstanding!

I loved Wendy's spirit. She was so bubbly with me and funny. She was so polite and patient with me. I loved her energy. Wish the world was more like her. But I know I will enjoy being a customer of Toco and hope to talk with her again.

Outstanding customer service explained everything and was able to answer all questions without putting me on hold to find the correct answer. When I Called him back he was available to finish the warranty for my wife's car. Explained all the coverage items that Toco will cover under the plan selected.

She laid everything down flat to me. She was very knowledgeable of the service and that I give her a 10 for the fine work she did to me. Seem better than what’s the other company’s had to offer. Now I will feel better about driving my car more.

I loved the professionalism and great customer service. The ease of purchasing and being given the value of the product was awesome. Really enjoyed the customer service and support. To know that I will be able to get my cars fixed and have peace of mind really makes me so happy. Toco Warranty is a solid company that treats its customers like family.

My experience today with Wendy was awesome. She asked the appropriate questions in order to provide me with the best plan available for my vehicle, explain what the plan covers and benefits I will be receiving with the plan I was quoted. I would definitely recommend to others.