Toco Warranty Reviews

I haven't had but good things experienced with Toco Warranty. They provided fast service when I had to have my car towed. I haven't had but two car issues since I enrolled in Toco Warranty- both issues quickly resolved. Thank-you. I would and will tell my friends about Toco Warranty if they are seeking extended car warranty.

My Rep Joey was very attentive, his customer svc. was absolutely impeccable, he ensured all my needs were met and tried his best to assist in renewing my contract successfully! I was very pleased w/ outcome & would recommend this warranty company to my family/friends, they have been so helpful & expedited my claims when needed.

Kyle was very professional and kind. I wish every caller was like him. He took his time and carefully explain things very well. He called me back in a hurry instead of waiting all day. He tried every which way to get me on board.

My experience with Shannon was very pleasant. She was very courteous and very thorough. She did verify my information and I did not have to repeat anything. She had a very positive attitude. I will recommend TOCO to others. The package offered met my budget. Compared to other warranty companies TOCO is very competitive. Being a senior I am able to fit the price into my budget. All options given were very comparable.

My experience with Porcia was great. Very informative. Easy to work with. Knowledgeable of the product. Great customer service. Advised me of my options. Verified I had No more questions or concerns. My experience was grand. Would recommend Porcia to other customers. She was great!

George has always been very helpful everything I have called there for assistance. I would highly recommend your company to anyone. All of my questions and concerns were answered and handled in a timely manner. He has always been very professional.

Great experience and very polite and answered all questions that I had. Knowledgeable guy.. I appreciate him for being very honest. Thank you. Thank you Thank you thank you so much! I’m glad I am a member of TOCO warranty.

She was very good with helping me get a warranty.... She really deserve a raise for going above and beyond. Also she was very experienced at her job and what she is doing for the organization. I wanna say thanks.

Derrick was very helpful and very friendly. Really knows his job. Would do business with him again. Great experience, I know my son will be safe at school now and don't have to worry about his car. Thanks again for the great service. Thanks You Derrick. From the ** Family (Clark Atlanta: Jayson **).

I have used my warranty on several occasions from a battery jump, a flat tire changed to a couple of major replacements on my truck and I must say the service I have received from Toco has been EXCEPTIONAL. I have recommended Toco to several people. I have read a lot of reviews on other warranty companies that they say are crap but Toco warranty is not one of those companies. The Customer Service/Administrators are extremely helpful and pleasant to talk with and go ABOVE AND BEYOND to answer any and all your questions. Even though my monthly payment went up I still renewed my contract for another 3 years.

She was exactly by providing information to ensure I understand the policy. I love how she made notes to call back to ensure that I had time to think about coming back to the company. She was a pleasure speaking with, she was friendly and I will truly miss those check-in calls. She brings value to your company my making sure the customer feel like family.

Signed up with Toco today, speaking with Matthew was awesome. He is very professional and helpful but it's also just like speaking with a friend. He shows you that he is grateful for your business and not just trying to fill some quota.

Michael is a diligent and professional representative. Renewal of our policy was seamless today. No negative issues whatsoever. Price escalation for new policy is not cost prohibitive. I am also in the process of requesting a quote for a second vehicle.

My sign-up experience was very easy and I enjoyed how the customer service rep. went over the process, cost and how thing worked. He explained what came with the contact, what was covered and what was not covered. He also went over how to file a claim, what other benefits came with the contract.

I am a new customer but the process to register was very easy. I hope I don’t need to use it but is perfect for a peace of mind. There is a one month wait period but I only paid one dollar for the first month through a promotion through my job. Thank you.

Great customer service and great value. Would highly recommend to anyone looking for a vehicle warranty that provides excellent customer service and value for the money. They even pay for oil changes four times per year. What a deal for the money. I was thinking about trading my car in but now that I have an extended warranty I believe I will keep my car for 3 more years. But just in case I decide to sell my car, the warranty is transferable to the new owner for a $75.00 fee. This is a great selling point if and when I do decide to sell the car.

Pleasant conversation. Excellent knowledge of product. Will refer friends based on my experience. Curious to see if the rubber meets the road when it becomes necessary to file a claim. If you are as good as you represent yourselves to be, I will come and work for you.

I just purchased my first car this week and sadly warranty was too expensive at the dealership. Kyle was able to find me a great deal. He was super kind, patient and extremely helpful. I feel good knowing that if anything goes wrong I am in safe hands. Thank you all and thank you Kyle.

Best customer service and extended warranty. I tell all my friends. I have had 2 things done to my truck. So far the service was great. Jessica with customer service was great. She was patient and understanding. The employees there are great. I'm trying to get my dad to join too.

I had Toco Warranty before, and I'm your returning customer again, Mr. Kyle ** guided me through the sign up process smoothly, and without any problem, I'm pretty happy so far with the customer service and experienced agents. He explained the joining process in details. I think I could recommend to others for this company.

Dylan was great. He has excellent service and was very patient, and courteous I would recommend Toco to others as long as representatives are like Dylan. He took the time to cover information I wasn't aware of and I appreciate it. Thank you Dylan.

Nicole M is an amazing customer service representative. I am excited to be part of the Toco family. I think it is a great comfort to know that you are covered if something were to happen. I will recommend Toco to everyone I know.

Micheal was great, very personable and professional. I really appreciate the interactions with your sales team as they have been helpful both times I've done this. Usually I dread calls like these, but I can honestly say that I enjoyed speaking with the rep today!

This company is seems to be a great way to ensure up vehicle will be well maintained. I believed I got a great deal. Only paying $60 something a month and I get rental services, roadside, and 0 co pay.

Michael was very helpful with providing us with the best plan for us. He got us the best plan for our vehicle. I will most definitely refer my friends to you. With the low rates on great plans, who wouldnt want this.

Renewal of 3 year car renewal. Very good customer service and interactions with the customer. Good prices. Convenient payment plans. Take time to explain coverage and terms. I have not filed a claim for service and hopefully will not have to in the next 3 years. Keep up my maintenance plans.

Shannon ** described everything I needed to know about the plan. She was professional. Took her time to make sure I understood everything the program was and wasn't. An excellent representative for your company. It was a pleasure to experience good customer service.

I have worked with Derrick for a second time now and he has been awesome throughout the warranty process. He explains everything in full detail and is very patient. It has been a pleasure working with Derrick and the Toco Warranty team.

Joey was excellent and very detailed in explaining all the details of the plan. He also answered all questions with clarity and a full understanding of the product Toco offers. I would definitely recommend Toco to a friend or family. Rates and coverage as compared to others are very competitive.

Kyle was Very helpful with my policy explaining everything with the new policy would cover and the difference in the prices and all the little add-ons in a little perks. He was very explicit on how he read your policy to you to make sure you completely understand it. Great job. Thanks Kyle.

I love this company, they understand their customers. I'm helping my daughter out, she is not working, with two littles right now. Their service is great, and take time out with you, to discuss their warranty, to you. Thank you.

The representative was awesome, sent my contact and was very helpful. I definitely would recommend other people to use your service. I do wish more things were covered under this new plan... that would definitely make me more happy. I have not use this service but one time.

I was interested in getting information about extending my car’s warranty and was contacted by ToCo. Mark, the first person I spoke with was courteous and caring while qualifying my vehicle for the warranty. DC was warm, courteous and caring while delivering the information I needed to make an informed decision. His time, care and knowledge led me in the direction of signing up for the extended warranty for my car. I now have peace of mind with my vehicle in case something happens that will be an expensive repair. I feel grateful to have taken the time this morning to take care of warranty for my vehicle and that I was able to connect with DC who was kind, caring, knowledgeable and funny.

Was real helpful and helping me reset my password and change my payment options and even offered to email me all of the information. Thank you and I got all of the emails within a few minutes. Didn't take long for any of the information to be corrected.

Dylan was one of the Best customer service people I have dealt with for a long time. Very patient and understanding. He bent over backwards to get my problems handled. He handled this problem with the most efficiency. Very responsible person. You should have all of your employees like him. Thanks again.

My service rep was amazing. He was very informative. He was in a good mood. He definitely is the reason why I am keeping my policy. He answered all of my questions and explained the differences between my new and old policy.

Very helpful in understanding what I needed for coverage, helped me get a good deal on the plan I needed to keep it running in tip top shape. They were able to get me a plan with my truck being above 160xxx miles.

Kyle ** was very informative and answered all questions I had about a warranty for my 2009 Dodge RAM 1500 Laredo. He explained all concerns I had about engine, transmission, electrical and all parts. I researched and found no better warranty for me.

Just purchased my policy for my Solara! Great customer experience this far. Hopefully will be great coverage and save me some money over the next 3 years. Derrick is great. I am very satisfied with this this purchase as today. We will see when I take it to Pep Boys if I have any issues in the future.

Derrick was very helpful and gave me a lot of knowledge on the product and what it all includes. He did a great job!!!! He explained everything on my policy what to expect, how many miles it goes up to, what it all cover, he even told me to read the policy myself to make sure I get a clear understanding and know exactly what covers what, he also let me know about the rental car, towing and more he really just did a great job with even letting me know everything I need to know!!!

Representative Aaron provided excellent service and was very nice. Aaron also assistances me promptly. Aaron also provided me with full details on my account as well as informing me on information such as my mileage updated needed for the records. His overall concept was great.

I was at the dealership this morning frustrated because I couldn't log on to my acct to get info needed to file a claim & get my car fixed because of the time difference. Dillon gave me all the info needed to be able to successfully log in & all the info needed to take to the dealership tomorrow to get my car fixed. Thanks Dillon????

My experience was great. He was very helpful and patient with me. Very professional and nice. I will definitely recommend this service to all of my friends and family members. The person that helped me out was very informative which is awesome.

I had a wonderful experience with the representative Derrick. He was very attentive and went over all the details of my policy and had a lot of patience with me and my concerns that were handled professionally and accurately. So I would recommend everyone that see the Toco extended warranty advertisement to join the team because they are awesome.

Was given complete info. No shady double talk or pressure. Nathan was polite and made sure I was aware of all the details and any changes from previous contract. He also explained why the changes and how to save a little bit on my first month.

Quick, easy and to the point!! They made me email them oil ticket and they responded instantly and add my ticket funds to my account. Now what I pay for oil change can go straight to my account. More money saved!!

I wanted to express my thanks and gratitude to Nicole for her assistance and professionalism. I would highly recommend Toco Warranty to my friends and family. My experience with toco was a pleasant one. I'm looking forward to the service in the future.

I feel this experience was extremely professional and Kyle did excellent job in assisting me get set up although it took me personally a long time to get everything together. Kyle was patient was professional and kind and went above and beyond exceeding my expectation for service. Great follow up and did a super excellent job with answering all my questions and providing knowledgeable info. that really resonated with me to help me make a perfect sound decision for a car warranty over all the other car warranty programs service provider out there now. Please be aware that he is a superstar and is excellent at what he does.

I called to make an arrangement because I wasn't able to make a payment this month. I was able to schedule for another day, I felt such a relief because there was no hardship from customer service. I appreciated the help.

I was pleased with Mr. ** expertise and genuine knowledge of the info in Toco Warranty's guidelines and policy info. I recommend Mr. ** for some type of rewards of employee of the week or month. I was thoroughly pleased.

Needed to change my payment. 2013 Nissan Rogue. She was very helpful. I have been out of work for 9 months. For my car warranty. I am so thankful for the opportunity to change my payment date. I thank you.

My experience with Derrick was an awesome experience..I was explained to all the ins and outs of the policy..I had no questions because he explained everything to me so I understand it all and had no question..I will definitely recommend Toco to my family and friends by my experience with Derrick....

Working with Joey ** of Toco Warranty was easy and friendly. Joey was the only agent out of five agents that I spoke with who actually sent me information through email. He made the transaction very clear and thoroughly explained everything.

Very friendly and knowledgeable!! Joey explain the product in detail to me and helped me with discounts so I was able to sign up the same day. Also I'm a returning consumer so great job with him and the company. Thank You.

I spoke with Aaron who was most efficient and courteous. He listened carefully to my request and he immediately addressed the problem. A very professional young man at his job with a customer. He knows how to deal with a customer in a most efficient manner. I was glad to have my request handled so quickly and without any hassles. Thank you.

I have had Toco warranty on my vehicle for quite a long time and is very happy with the coverage that I have. Any problems that I have with my vehicle, you are always helpful to make sure that my vehicle is fixed in a professional manner. Staff are very courteous and go out of their way to assist me.

Good value customer service. He was very nice. He taught me everything I needed to know about the company. He was in good a good state of mind frame. He taught me the wrong stuff from the good stuff. He even told me how much stuff was covered again for me because I forgot all about it but he made sure I remembered for sure!!!!

Customer service is everything to me. My representative was awesome. She understood my needs and was quick to help me with my concern. I had a concern about my due date and was advised I would be ok. Amazing company!

DC was very professional and helpful. He was patient enough to answer every question that I had and made me felt comfortable before I purchased this warranty. I Will definitely be sharing my experience with my friends, families and co-workers. I will be recommending Toco to anyone looking to purchase a warranty for their vehicle.

Very nice man I spoke with. He help me my situation. I rate A+. I Recommend to my friend and family. If I have any problem Toca always there for me. I do share to everyone who need their car warranty.

Speaking to Wendy was such a pleasure that buying this coverage for my vehicle didn't seem that hard or confusing. Your plans and prices were just what I needed just when I needed it. Other companies have contacted me before but I felt comfortable your company. Thank you very much.

I had an pleasure talking with DC. He explained how the warranty works and how to make a claim and that you have to drive at least 1000 miles and you have to wait thirty days before it becomes effective. He was very nice and explained everything well.

I called today to change the payment information on my account and to make the payment. This was possibly one of the easiest calls I have made to any company. No lingering. I was able to be done with the call within 2 minutes.

Kyle explained to me was good customer service on everything that was covered and that I was purchasing to make sure that I was not purchasing the wrong plan. Danny was not trying to get me to purchase something that I did not wanna purchase. It was very respectful.

My experience was wonderful. I got the help I needed. You guys are AWESOME!??? Anytime I need extra time with my payment, y'all do everything in y'alls power to make it happen. Y'all are very understanding on folk's situation, and do everything in y'all power to satisfy the customers. Other companies try and get me as a client, but I tell them I'm happy with Toco and been with toco for some years. When they ask how much I pay a month, I tell them and they can't beat y'all price. I tell folks about y'all and will continue to and hope they join. It's needed for those unexpected breakdowns and the price is reasonable, just depends on the mileage. But overall, nice customer service always!

During the pandemic money is very tight so I called and got an extension on my payment. Thanks Aarron @ Toco!!!! I recommend Toco to friends & family all the time, got a friend. Now she just had a motor installed in her 2005 Chrysler Sebring with 80,000k on it. I told her to give Toco a call & see they can cover her vehicle. I’ve recommended Toco to a co-worker & she got Toco for her Acura TL 2012. My mom is in the market for a used suv & I told her about Toco too so she can have coverage for unexpected repairs.

I called in for assistance with a billing error & Aaron assisted me with a personable attitude & expert knowledge about the situation... Toco made an error in keeping my payments up to date so Aaron reviewed my acct & took the necessary steps in correcting the problem. Aaron is a credit to Toco???

She was very knowledgeable about my warranties and what was covered under them and I was very impressed about that. I don’t have much to say because there was one thing that I just ask that was under warranty and she told me and that was the end of that.

Yes, the lady name Ms. Esther **, was very good. She was very informative about the product and she had a great sense of humor. I also was happy with the customer service skills that she displayed. This warranty sounds great and I'm glad to be onboard.

Derrick ** was a joy to talk to! He offered outstanding customer service. Courteous, knowledgeable and professional. Although my policy went up, I'm still pleased, as he delivered the news very nicely. Give that man a raise! The new policy details were explained completely. Overall, I am always satisfied with TOCO. Dawn **

D.C. was very professional and accurate with the information he provided me with. I also loved his professionalism and knowledge for the questions that I had. He helped me sign up with no problem at all. I really appreciate him.

Same sales rep. Just like before he took great care of me again. Made the process smooth, quick and easy. Got me excellent coverage or a great price. Love Toco and every car I get, I will continue to use them.

My experience with Michael was awesome. He was very knowledgeable about what I was seeking in coverage. He made sign up so easy and simple. I appreciate everything he did for me today. I rate him 10 for his service. Thank you Michael for everything.

Mr Neil provide myself with a clear explanations of Toco services, good communications, excellent, patient, professional understanding of Toco, never stop to call me, email to myself, him transmitter confidence, trusted level, honesty that customer need in this turbulent times.

I have been with Toco for 3yrs and never had a problem, the representative was very nice. He explained everything to me in detail and was very knowledgeable. This is my 2nd time getting more coverage and I will refer people as I know they are looking for coverage. MY SALES GUY WAS AWESOME!!! Thank you.

Kyle was very nice and pleasant not pushy! He educated me and allowed me to make my own decision as to whether or not I was going to move forward with the warranty. I highly recommend Toco and Kyle specifically.

Rep was very clear and articulate. He immediately knew how to help and made me feel confident in the changes. Aaron was quick with his answers and there was no pressure to keep my payment set on the original pay date.

The experience was okay. I got a lot of information that I needed. Also learn some new things about warranties. Gave me insight on prices for your car parts. That was greatly thankful. So thank you for all you did. Have a blessed day and everyone be safe.

I like the service was fast and easy for me. Thank you. They answer all my questions and all other concerns and easy to set up. The agent was very nice. Do recommend Toco to my family and friends. Happy holidays..

You all are excellent. I was laid off and you still kept my policy allowing me to only pay 1 month. You all have also helped me with repairs in the past. This is the best service I have ever received. Thank you so much!

Great service. Very friendly and knowledgeable. I have had this on 1 car for 5 years. Very pleased with it. Added a second car. Great coverage for a great price that keeps you covered for all your automotive repairs or about all my seat warmers are no longer covered.

The call was handled professionally. I was pleased to know that I was able to call and have everything handled so quickly. I was just making a payment, but there were options that were explained to me. The representative was very friendly and knowledgeable. Very good experience.

The agent handling my call was nothing short of amazing. Well knowledged, was able to answer all questions and gave me the top coverage. On top of that free roadside assistant, I feel I made a great choice. Thanks a bunch.

My experience with Toco has been very straightforward and Joey was great. He explained everything clear to me. He told when my plan would start and told about the road hazard and roadside assistance benefits And I am recommend people to get a quote.

DC was very helpful with me helping me and answer all my questions. I am very happy with him as a representative for your company's very helpful and he talks answer every single question you ask. Thank you very much for giving me the opportunity to speak to you.

The lady who helped me had very good customer service and was really familiar with everything that was going on in my policy. My needs were definitely met above and beyond expectation and I really appreciated that you guys have happy holidays.

I worked with Derrick ** and he was very informative and helpful with getting me started with a new warranty. The prices are half of what I was paying for another warranty and I get more coverage for the price! He was very knowledgeable of what my warranty would entail and what to expect in the coming months. I really appreciate all of his help. Overall Wonderful experience!

The rep did a wonderful job. He should get a raise for helping customers like me. He took his time and explain everything to me, I appreciate what he did. Thank you. Toco should give semi annual discounts to their customers.

I had a very pleasant and wonderful experience!! I don't think I could have chosen a better company to place the safety of my car warranty with. I would never be able to get all these perks that I receive with anyone else. I love all the extra perks that this company adds to their policies to take care my needs from start to finish.

DC answered all of my questions. He was very patient. He described the coverage very well. DC was very clear in taking my debit card information. DC talked about coverage about extending my coverage was past 36000 miles. I was very happy about getting a credit on my oil change. I was also happy that I was able to go to my dealership for repairs.

Derrick S. was awesome. He explained how things work with coverage & made sure to answer any & all questions I had. More people in the "customer service" field need to be like that. Thank you Derrick for helping me feel my car & myself are in good hands!

I had misplaced the paperwork relating to my new warranty. Arial quickly found my information and was going to email the New contract information. I also requested if my pmt. date on the new contract could be changed to the 23rd of the month. She quickly reached the appropriate person that was able to approve my request. She was friendly, patient and prompt in helping me out!

Agent was very helpful about changing the due date on my policy. I called to change the due date because of not getting my check until the end of the month. He was extremely helpful when getting my due date changed.

I dealt with Joey **. He was very informative and persistent. I seemed to be busy working every time he’d call for a couple weeks and he’d call back every time I asked him to. He everything clearly and thoroughly.

I discussed with Jessica problems I was having logging into my acct. to update credit card info. She was patience, understood my issues, and was very helpful in resolving them. She also assisted me with a payment arrangement. Thank you.

I am very happy and please to have TOCO as my warranty, the service is fast and extremely excellent. The service I received today was fast and helpful, she answer all my questions and concern. She also help me with the TOCO App, Thank you so much.

I called Taco today, for assistance with a change with my payment date. I had the pleasure of speaking with a representative by the name of Aaron. He was very knowledgeable, professional, polite and was very genuine about my concern. He assisted me with all my concerns and made me feel so much better about my reasons for calling. It is always good to reach another human on the phone that has great PR skills, and that's exactly what Aaron displayed today. Thank you Aaron for that great customer service!

Well, I am a new customer to Toco. All I can say, for now, is so far, so good. My agent, Derrick **, has my made my first experience exciting, informative, and comfortable. Finally, I looking forward to work with this company, as a customer, and all goes well, as Derrick, assured me, I will be referring several friends.

He was courteous, friendly, knowledgeable, and pleasant to talk to. He had a good sense of humor, patience, and a great attitude. The plan he offered was perfect for my needs and I am very satisfied with the way he handled everything.

Mr ** was very courteous and professional concerning my account matters... He assisted me step by step and adding a new card number to my account... You also ask that there is anything else I needed.... Adding another vehicle to the account... Thank you Mr **.

I had a great experience and my customer service rep was very helpful. I had to update my new credit card information and make my payment for December in which I was able to do with one phone call. Thanks.

She is a perfect example of superb customer service. She was so friendly and very helpful. Wonderful job. Usually when I have to contact any form of customer service I end up frustrated but she fixed everything in just a few minutes.

My current warranty is expiring, so my warranty needed to be extended. I spoke with Derrick and he was a delightful individual. He explained everything sufficiently and didn't keep me on the phone longer than what was needed. Overall I give is customer service skills 5 plus stars!!

I spoke with Dylan today and signed up with DC. My experience has been great with both gentlemen was very good. They answered all my questions which makes Toco a comfortable fit for me. Thanks guys. You're the best. I hope that the actual service is as good if I ever need it????

Very helpful and also kind. I was satisfied with the customer service. She was very helpful. She made sure that I understand everything completely and also good job helping me get everything I need it for my car. Also I like the plans that comes with the warranty. I get a customer service a five star.

Very pleasant to converse with, knowledgeable and respectful. Even asked me, how to pronounce my last name. (That was as appreciated). The fact that I didn't have to pay now helped me out a great deal. Eventually all cars need repairs, hopefully your company will come through.

This company is very great and understanding. I highly recommend Toco warranty. I’ve had another car warranty that over charges their customers and toco has the best prices ever. I look forward to a bright future with toco. Thanks for being so great. I will recommend to all my family and friends to use toco.

She went over and beyond and explain everything to me. The package I have is amazing and also the benefits is great. I feel like my car in great hands and I will recommend anyone who ask and also her customer's service is a 5 star.

The agent was extremely helpful and solved all of my issues with my account. He was kind and courteous. I honestly and very very happy with my experience and extremely happy with my decision to do Business with Toco. Thank you very much for the opportunity to give my feedback on my experience today.

Sergio was well informed and detailed in his presentation of the warranty offer. He explained why TOCO was a much better option than another company I was considering. He also included an oil change offer during the life of the plan, which I very much appreciated.

They really offer to cover a lot for an affordable price and the deductible is not so bad. Plus they’re more perks like needing a rental, hotel stay, food in the hotel. I would definitely recommend to anyone who is interested in a warranty.

Searching for a warranty for my car that would take me past 100k. Wonderful experience and simple process. The agent was more than happy to listen and answer all of my questions. I received excellent customer service and a great deal. There is a 30 day waiting day waiting period which is reasonable. I was contacted immediately after I submitted my web inquiry.

As a recently retired man trying to get social security and Medicare, etc. all settled I have dealt with many people on the phone. To me Kyle was one of kindest most knowledgeable people I have dealt with. If everyone there is as easy to deal with as he was, doing business with you will be a pleasure. Thank you kindly.

The experience is good five star service. When you call someone is always there to give you a direct answer. Payments is always in time when you take your car to any automobile shop. The rates are affordable and the service are wonderful.

I called and got my warranty number because I was rushing and couldn’t find my papers and info on what I need to do to file a claim. The representative was very helpful. Send me all the emails on me and everything I needed to do for is handling this matter.

We discussed my past due payment and he resolved it. He was very knowledgeable about the entire questionable past due payment. As far as value, TOCO has kept my vehicle running and keeping me reminded as to what needs to be fixed.

Great customer Service. No long wait, Representative understood the nature of my call needing payment extension and was able to gladly assist with rescheduling my payment to my next payday week. I have been Toco Warranty for approximately five months and has always been treated with respect and feeling valued as a customer so Kudos to you! Thank you.

DC was good. He explained all information well. I was able to understand the offer overlapping my old contract. He explained the coverage. What procedure you must follow to put in a claim. The deductible will still be 100 dollars.

So far, I have been very pleased with my experience. I spoke with Dylan this last week & he was very polite & helpful. I have also had to have my vehicle towed & serviced and that was a very smooth process.

Very kind. Very very nice. Seems like she's the type that loves her job and is an employee that everyone would want to have. The employee was so thorough. That Miss ** even called back and left a voice message and went the next step to even call me back at a later time. She's the type of woman that we need millions of billions of.

Nathaniel was a good representative. He explain very good details and help out. I got the highest package which is like the dealer's warranty. Toco has high ratings I researched and finally made my decision. Please do your reviews first and make sure you go with the best A+.

Joey Customer Sevice was excellent.. He explained everything and gave me a the best plan possible and I value that as an customer. And I would recommend everyone to Toco Warranty, and So far I’m very pleased of what you guys have to offer.

I'm trying to reach us. She called me today a pack three per Syse very on top of it the company and they were very precise and she learnt over everything with me. I think that she made me feel so at ease even having an older car.

Jay, has been an awesome agent. We my wife and I, whenever we have had an issue with our vehicles we get in touch with him (Jay) and everything was always handle in a very expedient and professional manner. Thank you Jay for your taking very good care of the **.

My experience with Aaron was great. He was very calm and he handle everything perfectly. He answer all my questions and suggested more information that I didn't know about my policy. I really love this company. It's great. It's very affordable and comes in handy.

Concerned about my total balance of my bill and Jessica was very customer focused on my trouble and answer all my questions. She had to put me on hold and asked if it would be okay and yes I said and back to me with the answer. Thanks Jessica.

Awesome service. Answered all questions and cleared any thought that I had and cleared any confusion that I had. Provided all information that was needed. Sent me info that I need to get and helped me with my online account. I want to say thanks.

Sergio was very professional and knowledgeable. He was not a high pressure sales person, but straight to the point. I would recommend him and the company to my friends. I am happy with the coverage and the price. My wife will be pleased.

Sergio Explained everything in a clear and concise manner. He was very personable and he made it a pleasure to do business with him. He explained that I would be transferred to my brother's account since he referred me. I guess that felt a little odd but that is how your company functions so be it!

Kyle was absolutely outstanding, and represents your company very well. He was very kind, very professional & extremely courteous. Kyle made the whole process & experience the most pleasant that I have had with any company to date. In my opinion, he should definitely be recognized & commended for his excellent customer service. I can truly say the phone call was the best call I made in 2020.

I was pleased to talk with Max as he was very knowledgeable about my current plan with Protect MY Car and was able to compare apples to apples. I decided to go with a TOCO plan, as it offered more bang for my buck.

The Customer service representative was awesome! He called me back in a timely manner. He explained my Policy and was very thorough. He answered all of my questions and concerns. I am a Very happy customer! I will continue to recommend others to this company.

Persia was very knowledgable about my questions regarding setting up my account. She was very polite courteous and very helpful especially was very patient with me. Her customer service was excellent. Persia's customer service and her knowledge was excellent. I was very satisfied with her customer service.

She is a wonderful asset to the company. Great customer service skills. Also she did exactly what she said which was she told me she will call me at 2:00pm to finish the warranty and she did just that and being patient with me.

Joe was great. He thoroughly explained all the details regarding the car warranty coverage, talked about what also was included in what was not included, answered my questions fully, did a great job. I may refer a friend if the price is right!

Customer service representative Madison went over and beyond to help me with my account, providing great customer service and email me a copy of my contract on my warranty with my vehicle. I will recommend them to other people who need warranty on the vehicle.

Rep at Toco was very helpful and aware of what was covered in my plan and contract. And also gave me copy of my contract. And was very knowledgeable in this area and I was very happy with the service he provided. Thanks so much for all you do in assisting me in this matter.

I don't know what the order number is or where to find it and yes I would recommend to a friend or relative. The representative I spoke to was very knowledgeable and courteous and if I I can speak to someone I would recommend that person speak with again.

Customer service was very nice and helpful and I appreciated their assistance. They took their time to handle my account needs. Yes I would recommend Toco to a friend or family member. I do plan on keeping toco as my warranty company for my vehicle services.

She was great talking to. She signed me up for everything that I needed. And at a great rate. I signed up after I had signed up my son for the extended warranty on his vehicle about a year ago. And he was very happy.

Mr. Kyle ** is very professional and caring representative with TOCO Warranty company. Please keep him!!!! He helped me greatly on my two cars that I have covered. He took a lot of time and energy to make sure I understood what was covered. He has good customer skills over the phone.

Aaron was helpful, courteous and professional. His expertise in handling my issue was nothing less than exceptional. He should be commended for the great job he does on behalf of your company. Thank you for having him on your team.

The customer service representative was very helpful and friendly and helped me with questions. Asked if I knew other families members who could use Toco services. I will ask other if they could use an extended warranty now or in future. I appreciate this service and won't hesi to tell others.

I would recommend. Mr.** explained everything to me. I understood everything. He was nice and very polite. Took me step by step making it easy for me to sign paperwork. He also follow up by calling me. Ask how I was doing and my family.

Well Mr Derek was explained everything so I understood it went over everything. If I had any questions he wanted me to ask. Very kind and courteous. I'm glad I got to do business with him. Thank you so much Derek.

I called in to find out if a repair would be covers under my policy. My Rep was Jessica and I ask the question and got an answer in less than a minute. She then gave even more info to help me further!! She was awesome and so is this company!! I’m very pleased with my warranty and the service you guys provide!!! THANK YOU!!

Richard really sold me on Toco services and the benefits he answered all of my questions and also made himself available for later questions that I may have. I would definitely recommend a friend to this awesome company and services because I know first hand how expensive auto repair cost is.

The experience was great. Everything was explained where I could understand. I was so excited to get this plan. I'm very happy about my decision. Going to tell friend and family about my experience. I really excited. I'm glad I made this decision.

I made a call to Toco Warranty on 12/08/2020. I have to share this. I had thee. Most Wonderful Customer Service interaction with Aaron. He was very courteous, knowledgeable on the claims I filed. He share with me concerning why the work I needed to have done, wasn't covered under my warranty. He explained in detail about my current warranty what was covered and not where I understood. I did have to pay for the repairs out of pocket. Aaron was awesome! Great experience, I would refer Toco Warranty to others. Thanks!

I had to update my payment method. I had the pleasure of speaking with Aaron. He was so pleasant and polite. As well as being very knowledgeable concerning my coverage. He was insightful as to my questions concerning my policy. My encounter with Aaron would encourage me to recommend Toco Warranty Company to all of my family and friends.