Toco Warranty Reviews

Esther was great, very friendly and helpful and polite.. Would highly recommend her to anyone. She represents Toco well. Painless and easy process. I enjoyed talking to her. She explained everything so I could understand it. If all your employees are as nice as her, then you have a great company.

The salesman was very respectful and very helpful. She knew your job very well. She was very professional. Love your sense of humor. I give her 5 ⭐⭐⭐⭐⭐. Glad that she is on you all team. She is very amazing.

At Toco the people are pleasant and courteous. Their “Authorized Partners” are businesses in a wide variety of industries who pay them to participate in their Authorized Partner Program. There is a list of their current Authorized Partners. I would recommend the plan to anyone. I am going to add my wife's car to my policy, because I feel this is a good deal, that will save time and money. I appreciate the plan.

He was very nice, helpful, and understanding, I’m very satisfied speaking to a respectful person..He needs a raise and a supervisor position, Every time I talk and I get him he’s very happy, calm, respectful, and helpful. Thank you Toco warranty for your great service!

I had a great experience with Toco Warranty when signing up. I was told everything I needed to know, and how much everything costed. Which by the way they were the best price. I was told what would be covered, and was given the first month free with my waiting period starting on day 1. What a great sales rep too. He was very friendly and thorough.

This is the second auto that TOCO will be covering for me, my first vehicle was totaled in January 2021 and I just purchased a 2016 Chevy Trax... Like the first vehicle I am fortunate to be handled by Joey ** again... Joey is very thorough in explaining the ins and outs of my policy and has always been available in the past if I needed any questions answered... If I had not been handled properly on my first auto, I can guarantee you, I would not be using Joey and TOCO for coverage again!

So far I'm very satisfied with the professional service I received from Matt. He was very helpful and easy to understand the plan I purchased. He also gave me his number to call if I had any questions. I will most definitely tell my friends about the Toco warranty and I hope they are as satisfied as I am. Great job Matthew. Keep up the good work.

Mr. ** was real good and cares for his customers. The world needs more salesmen like him. He answered everything I asked him from day one and helped me again when I added my 2nd car. You do not find people like him every day. I would and will tell people about Toco and will recommend friends to Toco.

Very professional and the service was great. Work with me on a deal. The coverage was real good. Nice price. He was a good listener and explained everything to me that was easy for me to understand. Again the call was good.

My sales associate was very helpful and informative and patient and kind respectful. Mike took the time and helped me to get a better understanding of what I was getting. And answered any and all of my questions. Great sales associate.

Shannon was quite pleasant to talk to and she knew her stuff. She helped me pick the quote I needed and was graceful enough to get me all the information I needed to start my new policy with you guys.

My experience with Mathew was very accommodating and would recommend his services with no hesitation to anyone. Very pleasant experience. Application was quick and simple. Mannerly and pleasant experience with MATHEW. Am looking forward to work along with this warranty company in the event of any repairs done to my 2005 Pontiac Grand Prix in the event any repairs are necessary.

I was contacted to set up my policy, Mathews was really professional and nice. He explained everything thoroughly and I am glad I contacted TOCO, it’s my first time with a car warranty policy and I am excited for this experience.

Everything was great, and straightforward forward no surprises. I would recommend Toco to anyone that would ask me. I hope the customer service is as easy to use as Michael said it would be. I hope everyone has a great day...

I had very good customer service. The customer service was fast and very efficient. The rep was friendly and didn't keep me on the phone too long verifying my information. I would recommend this company to someone else whether it be a friend or family member or anyone I know. Thank you for your great customer service.

My customer service experience was amazing, She was very patient and understanding and knew exactly what we needed. She was also very knowledgeable about her profession. Thanks for everything and please keep up the good service. I will definitely recommend you and the company to anyone in need.

I had a wonderful experience with Michael **. He was very informative, friendly. He had a beautiful personality. Answer all my questions. Explain the warranty. We talked about what was going on in the world. With COVID-19. I had a problem with maybe gettIng the mileage because of I don’t go out that much, So he said he was going to check with me in a month to check the mileage.

I recently purchased a extended vehicle warranty from Toco. I had several questions concerning my contract and how to access my account online. Marco walked me through on how to access my account online and addressed all of my questions and concerns. He was very polite and respectful while doing so. I definitely would recommend this company to others, their customer service is A1!

He was friendly. He was fast. He took care of updating payment information. He asked if I had any questions or if I needed anything else. He asked if I had my new contract. I couldn’t locate on my phone. He sent it to me again. I requested a hard copy through snail mail.

My Rep Matthew was very friendly, very detailed & knowledgeable about the plans; he displayed such great customer service. I believe I made a great investment when I purchased my plan with Toco...Matthew and Toco made such a great impact on me, I'm considering becoming an affiliate!

She was informative and explained everything in detail. She went over what coverage I will have and rental and roadside assistance. She also explained how the coverage would work under the blue plan. How much time I will have to wait and mileage.

Check on payment history and make a payment request copy of warranty contract. Representative was able to assist and provide everything. Good answers to each question. She was professional and knowledgeable about everything I asked her. Very helpful CSR person.

Mr ** was very professional and described the policy in a manner that I fully understand. I will be recommending this company with my friends and try to get our Church vehicle covered as well and my brothers and sister vehicles. Thanks for your professional help and I'm proud to be a member of the Toco family.

My experience with purchasing my car warranty was excellent and easy. I'm very satisfied with the outcome. Thank you Toco. I am pleased to have made my experience easy and very satisfying, and the customer service was excellent and the reps are very polite.

Experience was well and I would recommend someone. I don't have a order number. I like it because it's much affordable than others and I went online and found it. Plus people was telling me about it. I'm glad I picked yall.

Jay, was very helpful and a listener and very understanding! He answered any questions that I had to say and the price was good in my budget. I would recommend a friend or family member when their warranties expires on their new vehicles.

Dylan was very professional, friendly and knowledgeable. He went above and beyond in providing excellent service in addition to offering helpful information regarding the renewal process. Not only do I intend to renew, but I will refer my family, friends and colleagues to Toco Warranty. Great Job, Dylan! :)

Dylan is very knowledgeable about your policies. He took the time to fully explain the reason for my call. When I called I was so frustrated. He was very patient and understanding. Also he has outstanding customer service. I would strongly recommend Toco to my friends and family, if I need to file another claim I will be asking for Dylan to assist me. I appreciate that he gave me recommendations on what would benefit me concerning how to better file my claim. Thank you.

Experience with Toco warranty have been great. Great value, great interest, plenty more, they fix plenty of mechanical issues. They have towing services, roadside assistance, mechanical, ASE certified, low down payment, low monthly installments. I would recommend Toco warranty to anyone out there who looking for car Shield.

Matthew the Representative was so Awesome. He explained everything to the Wire and made it easy for me to Understand. He was so Sweet and Considerate of my Feelings and Questions. He was so Awesome. He was Straight to the point explaining everything to me. And took the time and Answered all of my Questions with Patience and Understanding. He even made sure I had all of his Information in case I needed to reach out to him Again. I Really Thank and Appreciate him so much.

My experience over the phone was awesome. My representative for today was very helpful and gave me great tips how to get the maximum usage of my warranty! He was kind, elaborate, and resourceful; seems like he loves it and he is very good at his job. Thanks for the help. Hope to running you again. Take care.

The young lady was exceptional and very detailed we connected right away. She explained everything where I could totally understand. She was pleasant and very nice. I would recommend her to anyone. She gave me the advantages of being with Toco as opposed to be with another company. The monthly price was totally acceptable also.

Kyle was very professional and very helpful. He explained all where I knew exactly what I was getting for my renewal. Looked into all options available for my renewal as well. I would recommend this company. Kyle was very informative and took his time in making sure I understood the plan and also advised me what may be coming in a couple of months ahead.

Gabriel was very helpful in my time of need during this pandemic and Toco gives me the peace of mind so that I don't have to worry about spending a lot of money on repairs. I will definitely recommend them to my family and friends.

Jessica was very knowledgeable and professional. She answered all my questions, updated all my personal information, and took very good care of my issues. Thank you for the professionalism shown. It is a pleasure doing business with a good company.

Daniel was able to assist with my payment issue. Great service. Original payment was taken when I didn't have the funds available causing my bank account to overdraft. He assisted with refunding and allowing me to make a partial payment to keep the account active.

It was a pleasure to talk with Kyle as he was both knowledgeable and understanding of our purchasing a used car... As both myself and wife are elderly it's nice to be able to feel secure with a warranty on a automobile that in reality won't be driven that much...

Great customer service. Knowledgeable, helpful and kind. Great place for vehicle warranty. The customer service agent was very helpful and answered all my questions. She was nice and knows her job. Very important when conducting business. I would refer anyone to them.

Had a good conversation with Joey at Toco. He answered all questions that I had and explain everything in detail. Like talking to your own father. He was real friendly and even made me laugh. I feel happy talking to him. He explain that I have time to review the contract and could cancel at any time if I wish. No pressure from him. Can't wait to start the contract and not worry about paying for repairs. This has always been in the back of my mind. Having to worry about what to do when the day comes.

Just called to update my payment method. The people I talked with were courteous and polite. Great to talk with. If this is any indication of the service I will get when I need my truck repaired I will be very happy. I have yet to use TOCO for any repairs, but I am confident everything will go smoothly.

Handled my login problem in 3 minutes. Didn't get a chance to use insurance yet but I have used them in the passed and had a awesome experience with this company. So I decided to sign up again. Thank too for your insurance coverage.

Kyle was very helpful and he explain everything to me where I understood everything that he was getting ready to tell me. And he was patient with me when I didn't know what he was saying. I enjoyed talking to Kyle today.

The representative was very professional and polite and made me feel grateful knowing I have Toco warranty behind me if anything happens to my car. I definitely anticipate the professional experience and understanding of the representative. I would recommend this company to anyone and every one.

Mrs. ** was very nice and explained everything well and clear. The coverage deal sounds great and well pleased. Thank you for the great Warranty I have received from you guys. Highly recommend to anyone looking for great coverage for their automobile.

The representative Marco was very professional and helpful. As a recently new customer I’m quite apprehensive about the warranty process but Toco has made it a simple and streamlined procedure. My vehicle is currently in the repair shop awaiting the adjusters approval. I hope this claim goes as effortlessly as my enrollment Was. Stay tuned!!!

Toco is a very great company. I've been with Toco for some time and would recommend Toco highly. Joey has really been great over the years. I've been with Toco with information and keeping up with all the important facts. So we are signing up again in a new year and will be going forward with another contract for the future.

Joey was great, patient and helped me through the process! I was able to add 3 cars and feel good to know I have coverage. Thank you Joey for your help! Thank you Toco. I hope I don’t need the service but will be glad to know I will be taken care of!

The sales guy was pretty good and very knowledgeable he really helped me out a lot. He answered all my questioned and was looking to reward me with any discount he had that was available. I am excited about my new protect for my truck.

Very competent and direct very clear on product and service provided accurate on cost of plan as quoted. Answered all the question asked promptly and without hesitation. Was able to keep conversation going at a pleasant pace. Found agent to be very well versed on his product.

But after five minutes of speaking with Kyle he really put my mind at ease and I was very pleased with the way he conducted himself. He was very formal and down to earth. Wish we had more sales rep like him around.

Holly was very helpful. She called ON TIME and she went out of her way to help me. Every business in the US should have a person like Holly. She was courteous and professional. She was very understanding of the situation and how I had gotten behind in the payments.

Called me to start coverage on my car and was very pleasant and knowledgeable of what I would ask ahead of me asking, was very easy going and gave me plenty of options to move forward being protected. Quick and easy. Took 26 minutes all together.

Toco Warranty is the only company that didn’t pressure sale me into getting a vehicle service contract. Everyone else was pushing me to buy right away, which I didn’t like. Joey was a pleasure to work with. He is very knowledgeable and answered all my questions and concerns. Joey found the best coverage for my Lexus at a very affordable rate.

Kyle went over everything I wanted to know. Answered all my question and told me everything that was covered and I will recommend Toco to my friends and family. Thank you for the peace of mind that my truck will be taken care of.

My experience was awesome! Joey was very professional and knowledgeable. Although I have had trouble with other companies in the past, he assured me this company has an A+ rating with BBB. That’s was really nice to know. So I’m looking forward to working together with a great company.

I really appreciate the amount of patience she had talking with me. Did not rush or interrupt as I was trying to speak through my speech blocks like most people would do. Wish I could give an extra 5 stars. Her patience gave me hope in humanity.

Wendy was great, Very informative, she explained everything completely and answered all my questions that I had, Went over my plan, my complete coverage and price, What was covered and what was not. Even got me oil changes. It was a pleasure to work with her.

Daurie was really knowledgeable and helpful. The process was easy and understandable. Daurie answer all of my questions and concerns. The warranty is very expensive but I will see if I truly need it. Thank you! Daurie was a delight to have as a agent.

Jessica has a great personality. Great customer service. Keep up the great work. I will be recommend you to my friends and family. Great prices, good policy. I love my coverage. Never had a problem when I call customer service.

Agent was polite, articulate, answered questions succinctly, all in all, he was very professional and provided excellent customer service. Inquired about my experience with TOCO and whether he could assist with any other matters concerning my account. I was very impressed with his customer service skills and asked where he received his training.

Michael was very knowledgeable and upfront with every answer to a question and all the information was really clear on the description of the coverage of the plan and also with the payments. A really great customer services. He must be happy with the level of service. Thank you very much Michael.

This is my second vehicle that is warrant under Toco. I rate my overall experience with the company a 10 out of 10. The customer service rep, Michael, I also rate him a 10 out 10. I got an amazing deal, a great warranty plan at an affordable rate.

Sannon was helpful with contract. Travis help me with web page pulling it up for that I can receive the $10.00 off my first bill. I Thank Them For Helping Me... And I'm happy to be in the Toco family.

Hey this is Rodney **. My call with Jessica with superb. She's very helpful, friendly, courteous, kind and very knowledgeable of her job. She made me feel good. We giggle, giggle, giggle and it was such a great experience. I wish she could be my Customer Care Rep always. God bless her and her family and the Toco family. Thank you. Reverend Rodney **

I worked with a Joey out of Burbank and he was pretty great. There was no pressure, he was very patient while I researched other companies and went over the fine print with my parents. Hoping this warranty will work out in the long run. So far so good!

Really helpful. Got me caught up on my payments. What a great promotion you guys gave me. So helpful. Don't have to worry about my coverage. Now I'm all caught up until next month. Thank you Toco Warranty. I will be recommending you to my family and friends.

Richard was extremely helpful and informative in regards to what my policy would cover, as well as assisting me in getting my coverage started. He was also extremely helpful in finding ways for me to get coverage with little to no cost initially, and had a lot of enthusiasm when doing so. Toco Warranty is very lucky to have someone like Richard on their team. Keep up the fantastic work!

My experience was excellent. The plan that I have was explained in detail and they made sure that I didn’t have any other questions and that I understood everything. I would recommend Toco to anybody that need an extended warranty.

The representative was very helpful and knowledgeable on the topic of the warranty. She was a great help. And answered all of the questions that I had on the policy. I enjoyed the quick turnaround time that she offered. Thank you Toco for hiring such great employees.

Kyle was very knowledgeable and spoke very well for me to understand. He was on point with every word for my wife to understand. If my wife is happy, I'm very much happy. Kyle was very helpful and he cared. ☺️

Aaron was extremely helpful, polite, positive, knowledgeable and professional. I had been trying for several days to set up an account and reach TOCO without success. Therefore, when Aaron was able to take care of adding my new credit card plus being proactive and patient, I was pleased above and beyond expectations.

Great customer service, fully explained everything in detail about the warranty. Was very respectful, friendly and well mannered. Was very straightforward with everything. I was not disappointed at all with his customer service. No complaints whatsoever. I would definitely recommend this warranty to others.

I've been with Toco for years with multiple cars. Never had a problem with getting my vehicle fixed when I had a problem. Very good rates. Great customer service. I recommend them. I am a very satisfied customer. I wouldn't consider anyone else.

This is a new account. I'm trying you out today. The guy I talked to said Car shield was a bad company because they don't pay out claims at all. That they're being sued because I don't want to fix people's cars when they turn in their claims, are there listed as a bad rating With Better Business Bureau as well. There's like five or six choices I could have made but I chose this one. They say all this one was and $69 a month is a lot cheaper than $200 a month.

My customer service representative was very knowledgeable and happy to assist. I would recommend Toco to my friends. They come highly recommended. I have family who had joined this company. Please keep up the fantastic work. I have complete confidence in this company.

I spoke with Kyle today. He was the 4th person I spoke with in search of a car warranty plan. I was extremely pleased with the service he gave me and the time he took to thoroughly explain the benefits offered. The fact that the company has an A+ BBB rating and 4-1/2 stars Trustpilot rating sealed the deal for me. I would give it 5 stars across the board but app won't allow.

Great customer service!! He explained everything!! He got me a good deal!! Was very very very professional!!! I would be telling my friends to go to him. He very nice. And he made me laugh. I was referred to my sister. She told me about them.

I'm in the middle of changing Banks.. Payment date needed to be changed to reflect correct information for my upcoming payment.. My Rep was very helpful in guiding me thru this process.. I was very satisfied with this conversation.. Will recommend to my friends.

Thank you so much for helping me with the right warranty for my car. I really appreciate your help and effort. You gave me a peace of mind???? I highly recommend Toco and will definitely be spreading the word.

Was well treated. The gentleman was well informed & answered all questions I asked of him. He broke down the different sections of the policy for me to understand what was not covered. When I said I was going to have someone else look at it dealing with the coverage he told me it was a good idea to compare.

Ms. Nichole ** is friendly and professional. Was very patient in explaining and providing information on my schedule of coverage: engine, transmission, drive axle front and rear, 4x4 transfer case, turbo/supercharger, cooling, air conditioning, fuel system, electrical and seals and gaskets and my benefits.

Mr. ** was very great, the best. He was very helpful and made sure I received all information I was waiting for and help me, I'm going through a lot of illness and cancer. He also made sure I had the best deal service, promotions, that help me with payments. He also made sure I received the information while we were on the phone. This is excellent care for customers. Every business in the world needs a agent (Mr. **). Thank you again Toco.

Raul and Wendy really helped me to understand the renewal program and process and introduced me to the new Ambassador VIP program which sounds very good and should be beneficial for me and my family and of course the coverage on my truck.

Always very helpful. Never take a long day getting in contact with like that the main parts of the car that I have is covered in coverage and they always answer the questions I have whenever I call for help.

Dylan was very Professional-and very helpful. He helped me with my payment. Was able to move it up so it gives me time to get the money for the payment, as I haven’t been working for the past nine months. My business is closed. Hopefully I can open soon but this really helped me took stress with me. Thank you so much. Dylan was a pleasure.

They help me out a lot with the setting up. They even waived the fees for the first month. I know I don’t get paid till Friday. He said not a problem and still set it up. They have lots of benefits and everything.

Kyle was professional, knowledgeable, compassionate, and experienced. He provided complete information and suggestions. He ensured all my questions were answered. He ensured I understood all changes and new information. He asked questions. He reviewed my past claim for accuracy. Documents were received as he said.

I have always been resistant to purchasing warranty or other such items. The process in the past was difficult, high pressure sales to purchase and pay immediately. HOWEVER, with Kyle it was a very pleasant experience. I am sure this is a direct result of TOCO management. Kyle was helpful, polite and respectful. NO pressure. I will recommend TOCO and Kyle to my friends and family.

The person who handle my concerns in behalf of Toco was Neil **, great customer guidance to describe the benefits and why pick up Toco, patient, great attention, no pressure, gentle, always with the right answers, great communications, other departments of Toco Corp, send me all materials in very clear description of my extended guarantee contract, thanks to all staff of Toco.

Positive Experience - Mathew was very helpful, he provided excellent customer service and was very patient as I had to make some decisions between Toco, my dealer and a few other alternatives. I would be happy to recommend him to my friends.

I haven't had but good things experienced with Toco Warranty. They provided fast service when I had to have my car towed. I haven't had but two car issues since I enrolled in Toco Warranty- both issues quickly resolved. Thank-you. I would and will tell my friends about Toco Warranty if they are seeking extended car warranty.

My Rep Joey was very attentive, his customer svc. was absolutely impeccable, he ensured all my needs were met and tried his best to assist in renewing my contract successfully! I was very pleased w/ outcome & would recommend this warranty company to my family/friends, they have been so helpful & expedited my claims when needed.

Kyle was very professional and kind. I wish every caller was like him. He took his time and carefully explain things very well. He called me back in a hurry instead of waiting all day. He tried every which way to get me on board.

My experience with Shannon was very pleasant. She was very courteous and very thorough. She did verify my information and I did not have to repeat anything. She had a very positive attitude. I will recommend TOCO to others. The package offered met my budget. Compared to other warranty companies TOCO is very competitive. Being a senior I am able to fit the price into my budget. All options given were very comparable.

My experience with Porcia was great. Very informative. Easy to work with. Knowledgeable of the product. Great customer service. Advised me of my options. Verified I had No more questions or concerns. My experience was grand. Would recommend Porcia to other customers. She was great!

George has always been very helpful everything I have called there for assistance. I would highly recommend your company to anyone. All of my questions and concerns were answered and handled in a timely manner. He has always been very professional.

Great experience and very polite and answered all questions that I had. Knowledgeable guy.. I appreciate him for being very honest. Thank you. Thank you Thank you thank you so much! I’m glad I am a member of TOCO warranty.

She was very good with helping me get a warranty.... She really deserve a raise for going above and beyond. Also she was very experienced at her job and what she is doing for the organization. I wanna say thanks.

Derrick was very helpful and very friendly. Really knows his job. Would do business with him again. Great experience, I know my son will be safe at school now and don't have to worry about his car. Thanks again for the great service. Thanks You Derrick. From the ** Family (Clark Atlanta: Jayson **).

I have used my warranty on several occasions from a battery jump, a flat tire changed to a couple of major replacements on my truck and I must say the service I have received from Toco has been EXCEPTIONAL. I have recommended Toco to several people. I have read a lot of reviews on other warranty companies that they say are crap but Toco warranty is not one of those companies. The Customer Service/Administrators are extremely helpful and pleasant to talk with and go ABOVE AND BEYOND to answer any and all your questions. Even though my monthly payment went up I still renewed my contract for another 3 years.

She was exactly by providing information to ensure I understand the policy. I love how she made notes to call back to ensure that I had time to think about coming back to the company. She was a pleasure speaking with, she was friendly and I will truly miss those check-in calls. She brings value to your company my making sure the customer feel like family.

Signed up with Toco today, speaking with Matthew was awesome. He is very professional and helpful but it's also just like speaking with a friend. He shows you that he is grateful for your business and not just trying to fill some quota.

Michael is a diligent and professional representative. Renewal of our policy was seamless today. No negative issues whatsoever. Price escalation for new policy is not cost prohibitive. I am also in the process of requesting a quote for a second vehicle.

My sign-up experience was very easy and I enjoyed how the customer service rep. went over the process, cost and how thing worked. He explained what came with the contact, what was covered and what was not covered. He also went over how to file a claim, what other benefits came with the contract.

I am a new customer but the process to register was very easy. I hope I don’t need to use it but is perfect for a peace of mind. There is a one month wait period but I only paid one dollar for the first month through a promotion through my job. Thank you.

Great customer service and great value. Would highly recommend to anyone looking for a vehicle warranty that provides excellent customer service and value for the money. They even pay for oil changes four times per year. What a deal for the money. I was thinking about trading my car in but now that I have an extended warranty I believe I will keep my car for 3 more years. But just in case I decide to sell my car, the warranty is transferable to the new owner for a $75.00 fee. This is a great selling point if and when I do decide to sell the car.

Pleasant conversation. Excellent knowledge of product. Will refer friends based on my experience. Curious to see if the rubber meets the road when it becomes necessary to file a claim. If you are as good as you represent yourselves to be, I will come and work for you.

I just purchased my first car this week and sadly warranty was too expensive at the dealership. Kyle was able to find me a great deal. He was super kind, patient and extremely helpful. I feel good knowing that if anything goes wrong I am in safe hands. Thank you all and thank you Kyle.

Best customer service and extended warranty. I tell all my friends. I have had 2 things done to my truck. So far the service was great. Jessica with customer service was great. She was patient and understanding. The employees there are great. I'm trying to get my dad to join too.

I had Toco Warranty before, and I'm your returning customer again, Mr. Kyle ** guided me through the sign up process smoothly, and without any problem, I'm pretty happy so far with the customer service and experienced agents. He explained the joining process in details. I think I could recommend to others for this company.

Dylan was great. He has excellent service and was very patient, and courteous I would recommend Toco to others as long as representatives are like Dylan. He took the time to cover information I wasn't aware of and I appreciate it. Thank you Dylan.

Nicole M is an amazing customer service representative. I am excited to be part of the Toco family. I think it is a great comfort to know that you are covered if something were to happen. I will recommend Toco to everyone I know.

Micheal was great, very personable and professional. I really appreciate the interactions with your sales team as they have been helpful both times I've done this. Usually I dread calls like these, but I can honestly say that I enjoyed speaking with the rep today!

This company is seems to be a great way to ensure up vehicle will be well maintained. I believed I got a great deal. Only paying $60 something a month and I get rental services, roadside, and 0 co pay.

Michael was very helpful with providing us with the best plan for us. He got us the best plan for our vehicle. I will most definitely refer my friends to you. With the low rates on great plans, who wouldnt want this.

Renewal of 3 year car renewal. Very good customer service and interactions with the customer. Good prices. Convenient payment plans. Take time to explain coverage and terms. I have not filed a claim for service and hopefully will not have to in the next 3 years. Keep up my maintenance plans.

Shannon ** described everything I needed to know about the plan. She was professional. Took her time to make sure I understood everything the program was and wasn't. An excellent representative for your company. It was a pleasure to experience good customer service.

I have worked with Derrick for a second time now and he has been awesome throughout the warranty process. He explains everything in full detail and is very patient. It has been a pleasure working with Derrick and the Toco Warranty team.

Joey was excellent and very detailed in explaining all the details of the plan. He also answered all questions with clarity and a full understanding of the product Toco offers. I would definitely recommend Toco to a friend or family. Rates and coverage as compared to others are very competitive.

Kyle was Very helpful with my policy explaining everything with the new policy would cover and the difference in the prices and all the little add-ons in a little perks. He was very explicit on how he read your policy to you to make sure you completely understand it. Great job. Thanks Kyle.

I love this company, they understand their customers. I'm helping my daughter out, she is not working, with two littles right now. Their service is great, and take time out with you, to discuss their warranty, to you. Thank you.

The representative was awesome, sent my contact and was very helpful. I definitely would recommend other people to use your service. I do wish more things were covered under this new plan... that would definitely make me more happy. I have not use this service but one time.

I was interested in getting information about extending my car’s warranty and was contacted by ToCo. Mark, the first person I spoke with was courteous and caring while qualifying my vehicle for the warranty. DC was warm, courteous and caring while delivering the information I needed to make an informed decision. His time, care and knowledge led me in the direction of signing up for the extended warranty for my car. I now have peace of mind with my vehicle in case something happens that will be an expensive repair. I feel grateful to have taken the time this morning to take care of warranty for my vehicle and that I was able to connect with DC who was kind, caring, knowledgeable and funny.

Was real helpful and helping me reset my password and change my payment options and even offered to email me all of the information. Thank you and I got all of the emails within a few minutes. Didn't take long for any of the information to be corrected.

Dylan was one of the Best customer service people I have dealt with for a long time. Very patient and understanding. He bent over backwards to get my problems handled. He handled this problem with the most efficiency. Very responsible person. You should have all of your employees like him. Thanks again.

My service rep was amazing. He was very informative. He was in a good mood. He definitely is the reason why I am keeping my policy. He answered all of my questions and explained the differences between my new and old policy.

Very helpful in understanding what I needed for coverage, helped me get a good deal on the plan I needed to keep it running in tip top shape. They were able to get me a plan with my truck being above 160xxx miles.

Kyle ** was very informative and answered all questions I had about a warranty for my 2009 Dodge RAM 1500 Laredo. He explained all concerns I had about engine, transmission, electrical and all parts. I researched and found no better warranty for me.

Just purchased my policy for my Solara! Great customer experience this far. Hopefully will be great coverage and save me some money over the next 3 years. Derrick is great. I am very satisfied with this this purchase as today. We will see when I take it to Pep Boys if I have any issues in the future.

Derrick was very helpful and gave me a lot of knowledge on the product and what it all includes. He did a great job!!!! He explained everything on my policy what to expect, how many miles it goes up to, what it all cover, he even told me to read the policy myself to make sure I get a clear understanding and know exactly what covers what, he also let me know about the rental car, towing and more he really just did a great job with even letting me know everything I need to know!!!

Representative Aaron provided excellent service and was very nice. Aaron also assistances me promptly. Aaron also provided me with full details on my account as well as informing me on information such as my mileage updated needed for the records. His overall concept was great.

I was at the dealership this morning frustrated because I couldn't log on to my acct to get info needed to file a claim & get my car fixed because of the time difference. Dillon gave me all the info needed to be able to successfully log in & all the info needed to take to the dealership tomorrow to get my car fixed. Thanks Dillon????

My experience was great. He was very helpful and patient with me. Very professional and nice. I will definitely recommend this service to all of my friends and family members. The person that helped me out was very informative which is awesome.

I had a wonderful experience with the representative Derrick. He was very attentive and went over all the details of my policy and had a lot of patience with me and my concerns that were handled professionally and accurately. So I would recommend everyone that see the Toco extended warranty advertisement to join the team because they are awesome.

Was given complete info. No shady double talk or pressure. Nathan was polite and made sure I was aware of all the details and any changes from previous contract. He also explained why the changes and how to save a little bit on my first month.

Quick, easy and to the point!! They made me email them oil ticket and they responded instantly and add my ticket funds to my account. Now what I pay for oil change can go straight to my account. More money saved!!

I wanted to express my thanks and gratitude to Nicole for her assistance and professionalism. I would highly recommend Toco Warranty to my friends and family. My experience with toco was a pleasant one. I'm looking forward to the service in the future.

I feel this experience was extremely professional and Kyle did excellent job in assisting me get set up although it took me personally a long time to get everything together. Kyle was patient was professional and kind and went above and beyond exceeding my expectation for service. Great follow up and did a super excellent job with answering all my questions and providing knowledgeable info. that really resonated with me to help me make a perfect sound decision for a car warranty over all the other car warranty programs service provider out there now. Please be aware that he is a superstar and is excellent at what he does.

I called to make an arrangement because I wasn't able to make a payment this month. I was able to schedule for another day, I felt such a relief because there was no hardship from customer service. I appreciated the help.

I was pleased with Mr. ** expertise and genuine knowledge of the info in Toco Warranty's guidelines and policy info. I recommend Mr. ** for some type of rewards of employee of the week or month. I was thoroughly pleased.

Needed to change my payment. 2013 Nissan Rogue. She was very helpful. I have been out of work for 9 months. For my car warranty. I am so thankful for the opportunity to change my payment date. I thank you.

My experience with Derrick was an awesome experience..I was explained to all the ins and outs of the policy..I had no questions because he explained everything to me so I understand it all and had no question..I will definitely recommend Toco to my family and friends by my experience with Derrick....

Working with Joey ** of Toco Warranty was easy and friendly. Joey was the only agent out of five agents that I spoke with who actually sent me information through email. He made the transaction very clear and thoroughly explained everything.

Very friendly and knowledgeable!! Joey explain the product in detail to me and helped me with discounts so I was able to sign up the same day. Also I'm a returning consumer so great job with him and the company. Thank You.

I spoke with Aaron who was most efficient and courteous. He listened carefully to my request and he immediately addressed the problem. A very professional young man at his job with a customer. He knows how to deal with a customer in a most efficient manner. I was glad to have my request handled so quickly and without any hassles. Thank you.

I have had Toco warranty on my vehicle for quite a long time and is very happy with the coverage that I have. Any problems that I have with my vehicle, you are always helpful to make sure that my vehicle is fixed in a professional manner. Staff are very courteous and go out of their way to assist me.

Good value customer service. He was very nice. He taught me everything I needed to know about the company. He was in good a good state of mind frame. He taught me the wrong stuff from the good stuff. He even told me how much stuff was covered again for me because I forgot all about it but he made sure I remembered for sure!!!!

Customer service is everything to me. My representative was awesome. She understood my needs and was quick to help me with my concern. I had a concern about my due date and was advised I would be ok. Amazing company!

DC was very professional and helpful. He was patient enough to answer every question that I had and made me felt comfortable before I purchased this warranty. I Will definitely be sharing my experience with my friends, families and co-workers. I will be recommending Toco to anyone looking to purchase a warranty for their vehicle.

Very nice man I spoke with. He help me my situation. I rate A+. I Recommend to my friend and family. If I have any problem Toca always there for me. I do share to everyone who need their car warranty.

Speaking to Wendy was such a pleasure that buying this coverage for my vehicle didn't seem that hard or confusing. Your plans and prices were just what I needed just when I needed it. Other companies have contacted me before but I felt comfortable your company. Thank you very much.

I had an pleasure talking with DC. He explained how the warranty works and how to make a claim and that you have to drive at least 1000 miles and you have to wait thirty days before it becomes effective. He was very nice and explained everything well.

I called today to change the payment information on my account and to make the payment. This was possibly one of the easiest calls I have made to any company. No lingering. I was able to be done with the call within 2 minutes.

Kyle explained to me was good customer service on everything that was covered and that I was purchasing to make sure that I was not purchasing the wrong plan. Danny was not trying to get me to purchase something that I did not wanna purchase. It was very respectful.

My experience was wonderful. I got the help I needed. You guys are AWESOME!??? Anytime I need extra time with my payment, y'all do everything in y'alls power to make it happen. Y'all are very understanding on folk's situation, and do everything in y'all power to satisfy the customers. Other companies try and get me as a client, but I tell them I'm happy with Toco and been with toco for some years. When they ask how much I pay a month, I tell them and they can't beat y'all price. I tell folks about y'all and will continue to and hope they join. It's needed for those unexpected breakdowns and the price is reasonable, just depends on the mileage. But overall, nice customer service always!

During the pandemic money is very tight so I called and got an extension on my payment. Thanks Aarron @ Toco!!!! I recommend Toco to friends & family all the time, got a friend. Now she just had a motor installed in her 2005 Chrysler Sebring with 80,000k on it. I told her to give Toco a call & see they can cover her vehicle. I’ve recommended Toco to a co-worker & she got Toco for her Acura TL 2012. My mom is in the market for a used suv & I told her about Toco too so she can have coverage for unexpected repairs.

I called in for assistance with a billing error & Aaron assisted me with a personable attitude & expert knowledge about the situation... Toco made an error in keeping my payments up to date so Aaron reviewed my acct & took the necessary steps in correcting the problem. Aaron is a credit to Toco???

She was very knowledgeable about my warranties and what was covered under them and I was very impressed about that. I don’t have much to say because there was one thing that I just ask that was under warranty and she told me and that was the end of that.

Yes, the lady name Ms. Esther **, was very good. She was very informative about the product and she had a great sense of humor. I also was happy with the customer service skills that she displayed. This warranty sounds great and I'm glad to be onboard.

Derrick ** was a joy to talk to! He offered outstanding customer service. Courteous, knowledgeable and professional. Although my policy went up, I'm still pleased, as he delivered the news very nicely. Give that man a raise! The new policy details were explained completely. Overall, I am always satisfied with TOCO. Dawn **

D.C. was very professional and accurate with the information he provided me with. I also loved his professionalism and knowledge for the questions that I had. He helped me sign up with no problem at all. I really appreciate him.

Same sales rep. Just like before he took great care of me again. Made the process smooth, quick and easy. Got me excellent coverage or a great price. Love Toco and every car I get, I will continue to use them.

My experience with Michael was awesome. He was very knowledgeable about what I was seeking in coverage. He made sign up so easy and simple. I appreciate everything he did for me today. I rate him 10 for his service. Thank you Michael for everything.

Mr Neil provide myself with a clear explanations of Toco services, good communications, excellent, patient, professional understanding of Toco, never stop to call me, email to myself, him transmitter confidence, trusted level, honesty that customer need in this turbulent times.