Toco Warranty Reviews

Very good rates and great coverage. Explained benefits of policy very well. Very friendly and polite. Answered all my questions. I'm very happy and relieved I have coverage if something major happens to my vehicle. I will recommend Toco to family and friends.

Esther was very professional and polite, answering all my questions. She explained the yellow program thoroughly and my payment options. I am very happy with the service that she provided and I would gladly recommend her to my friends and family.

This company is an awesome company. They is reliable and honest. I had them with all my cars and would not change. The people that worked there are very nice and respectful. They make you feel welcome. They make sure you know everything about your policy. They answer all question accurately and respectful.

I had the best experience today and the rep was so helpful! I had a great representative who gave me a good deal. He walked me through everything and called me later in the day to process my order.

I was contacted by Customer service stating my receipt for oil change was not sufficient. Long story short I reached out to Daurie for help and within 2 minutes all my questions were answered and I hope the fax is correct now.

Was very informative and very helpful. Was understanding when I was asking questions about policy and help with discount offer. Just was friendly. Would deal with Matthew again. The part didn't like was asking same questions over again but I know overall a good job.

Great convo. Great host. Help me get covered for the best policy plan for me. 2004 Dodge Durango SLT. Thank you guys for the help and the great work you do saving me money on costly repairs your service are needed.

Very helpful and polite and explained everything that I needed to know. Went over everything that I needed to know about the coverage and plan. For a reasonable price, I would recommend the company to more family and friends. The representative help me a whole lot.

I’ve been doing a lot of research about the different extended warranty companies. Toco seems to really have great ratings the agent that I talked to was very friendly and informative about get my plan set up. I like it that I didn’t have to put a large amount of money upfront like some others was wanting. There are some very shady companies out there. My gut tells that Toco isn’t and my gut feeling is 99.9% right.

Wendy was very kind, understanding, reassuring, knowledgeable, and helpful with setting up my new warranty policy. Buying a new auto warranty was something I needed to do for some time and not sure what took me so long to do so. I'm glad I had Wendy to walk with through the entire process with such energy and patience.

Mr. ** was very helpful to choose which plan was the best for me. He was able to provide a plan that met all my needs. And he explained very well what each plan covered and how they would benefit me. I was very satisfied with everything he told me.

I gladly rate rep. Ladarius 5 golden stars for his ability to satisfactorily answer questions regarding my account. I haven’t utilize the full benefits of having this protection on my car other than the assurance of knowing with confidence that I am protected. I feel that in the event I might ever need to file a claim that the experience will be just as respectful, helpful, and of quality. That is my hope and expectation after experiencing such professionalism by this company and their staff.

Daurie was great. She made the whole process easy and pain free. I will recommend her and TOCO to my family and friends. I hope this warranty covers me until I decide to sell my car and get me a new one. Very happy with my investment.

Very positive experience. Helpful and got through the process pretty quickly. Representative was kind and helped me to understand everything. I was satisfied with the call and look forward to my benefits. I would recommend this to my friend and family. Thanks for the help.

My representative Joey ** was extremely helpful and made the enrollment truly memorable. He was very informative and worked me through the entire process. At the end I was pleased with the selection that I chose for my coverage. I would not have a problem recommending this to any of my friends and business colleagues.

Would definitely recommend to anyone. Great experience as a first-timer. I barely waited to be helped. Nichole was very friendly and helpful. I especially loved how she really took her time to explain things to me. I am glad that my car is now protected by this company. I am Pleased.

I had a wonderful first time experience purchasing my auto warranty with Toco and my representative Mr ** was really helpful and informative as well as upbeat and cheerful. He made the whole process so easy. I would recommend to all my friends and family. What a wonderful service toco is providing for a car owners like myself! I'm so grateful!

She was very friendly and helpful to me! She explained everything to and went above and beyond to make sure I understood everything, this is someone that is very proud of her work and very professional. Not much more I can say.

Hello. Joey was amazing! Awesome customer service, Great with speaking about services! He should definitely be rewarded in management!! Very knowledgeable and great customer service. Being in retail as a regional director his customer service is outstanding!

I loved Wendy's spirit. She was so bubbly with me and funny. She was so polite and patient with me. I loved her energy. Wish the world was more like her. But I know I will enjoy being a customer of Toco and hope to talk with her again.

Outstanding customer service explained everything and was able to answer all questions without putting me on hold to find the correct answer. When I Called him back he was available to finish the warranty for my wife's car. Explained all the coverage items that Toco will cover under the plan selected.

She laid everything down flat to me. She was very knowledgeable of the service and that I give her a 10 for the fine work she did to me. Seem better than what’s the other company’s had to offer. Now I will feel better about driving my car more.

I loved the professionalism and great customer service. The ease of purchasing and being given the value of the product was awesome. Really enjoyed the customer service and support. To know that I will be able to get my cars fixed and have peace of mind really makes me so happy. Toco Warranty is a solid company that treats its customers like family.

My experience today with Wendy was awesome. She asked the appropriate questions in order to provide me with the best plan available for my vehicle, explain what the plan covers and benefits I will be receiving with the plan I was quoted. I would definitely recommend to others.

Michael was very helpful and answered all question very polite. He helped me with everything I asked and also told me ways to save money. I didn’t have enough money to start my contract today and he help me around all this also.

Great customer service friendly professional. He answered all my questions that I had wasn't nothing hidden he was upfront and honest. Made me feel like I made a good choice with purchasing this extended warranty. I would definitely recommend this to my friends family etc.

My experience with Mathew was a privilege. He explained my package by detail and answered all my questions. He took his time explaining making sure I knew what was included and allowed me an opportunity to ask any further questions.

I just renewed my warranty service with Michael. He and Gabriel have been very helpful, especially with current issue I had regarding work possibly covered by Toco. I appreciate their compassion and expertise. Thanks again. Appreciate all of your help.

Kyle explained things Clearly stopped to make sure I understood or had any questions regarding said contract. He was very polite and extremely knowledgeable about the company he worked for. I would definitely recommend him to family and friends. Very pleasant. Not forceful trying to make a sell.

I have and will always refer people to Toco. Is simply the Best. Car Shield is a Rip off. I’ve Loved my experience with Toco. Quality people and service. A five star ⭐️ Company. Amazing???. Always willing to go the extra mile to make you the customer happy. They stand behind their word. Never a problem.

Nichole was very pleasant, informative and enthusiastic about her job and product she was selling! She explained things in detail and answered all my questions and concerns with patience. That was admirable to say the least! She made it easy for me to make a decision to purchase a warranty! Thank you Nichole! Outstanding job!!!!

I have been with this Toco Company for almost 3 years and I am really pleased how they help their customers in claims, and helping us to understand our contracts with them, they have good roadside with the vehicles they protect and it is 24/7 help with their representatives! I began a new contract with them for another 3 years, because how they are with me. This is why I gave them the rating that I gave and may our GOOD LORD GOD JESUS CHRIST MY FATHER AND KING bless you all!!!!

Friendly and actually Courteous of my conversation unlike a few other employees there. But overall was well... I have to say I have been two months without a car and trying to get this taking care of... which is sad... The mechanic at Eurofed Independence has even seen my car was taking care of to the fullest extent... Almost 200.000 miles with not one oil leak... and I can't stress enough that I take care of my dream car... and it's something to make it look like I failed and god and a few friends know I take car of this car???‍♂️

Excellent customer service highly knowledge on all coverages. I'm very pleased and the agent saved me money on other similar warranties. I saved over $130 dollars a month. Thanks so much Joey. You're a great asset to the company.

The customer service was very friendly and well manner. The warranty is also good. The payment is cheap and affordable. I use to be a member a long time ago and I have more coverage now than I had before.

I called to do a addition to my policy and was assisted by Matt who was very helpful and attentive with my reenrollment! Previously was a member and now adding another car. Matt took time to listen and then explain the policy to me! Have dealt with Toco before and chose to return.

Shannon was absolutely amazing. She explained everything and extremely clear detail. Didn't miss a beat. Any questions I had she gladly answered but I didn't have any questions since she was so thorough. If anyone should be reaching out for new customers it should be her. She was absolutely amazing. I wasn't even wanting to sign up until I talk to her.

She was a pleasure to work with! She was very professional, detailed in her explanation of the plan which gave me comfort and went above & beyond to accommodate me. She came in on a Saturday! She was truly awesome!

I want to share that Duri is a great agent. She was professional and thorough; her knowledge of her job is outstanding. I hope that Duri gets a raise for the beautiful job and customer service she is providing. I have a hectic job and talk with people all day who in crisis. The last thing I want to do is be on the phone after work; but Duri was quick and diligent.

Thank you, Joey T. You are AWESOME! Thank you, again. I recently renewed my policy, and I thank You, Jesus, that I haven't had the need to file a claim. I'm confident, that any claim will be handled appropriately. Lastly, I have recommended Toco, to a few friends, and suggested that they speak with Mr. ** directly. Be Blessed.

I felt very satisfied with the staff member. And he gave me all the correct information I needed. He gave me peace of mind and reminded me about all the benefits of having my policy and all it included. Thanks.

Provided great detail about what was coved with the plans I was looking at. Didn't seem high pressure to buy. Product seems to cover all systems other than some which just seem to cover engine and transmission. Total time on phone was way less than an hour.

Matt **, of Toco was very professional, courtesy and precise with all of the information in reference to the addition of another vehicle added to my existing account with your organization. He was very diligent with the explanation of the policy, there were no hidden agenda, he was absolutely straight with me as a customer as he is an agent.

Great product and will continue to renew until able to. I have not had any vehicle issues just yet but the piece of mind keeps us all at ease. The only downside for me is that the renewal contract got more expensive.

Joey was specific and very professional in his presentation of the auto plan and told the specifics that I needed to hear in order to move on and accept the product. Joey was very polite and knowledgeable as far as presenting the plan.

The sales rep was very knowledgeable, and enthusiastic, he gave me all the information and help that I requested. His name was Matthew, I would recommend this person and company to all my friends and family, I will be very happy if this company is as good or better than the original company.

Jessica did a fantastic job! She was very helpful. Was concerned about the reason for my call and took care of things quickly! She was pleasant and polite throughout the entire call. Her greeting and closing and were perfect! I personally told Jessica I thought she was PERFECT!!!!

Kyle was very nice with helping me get started with my new warranty. I was not sure what company to go to and he was very good about explaining things and calling back so the times were convenient for me.

I like your company. Matthew did a great job and he explained everything your company does and pays for. I also like how matthew talked to me as a person and he also explained how your service works and how much my payment is and the down payment. I like that alot.

Satisfied with the context of the agent- my car was scratched today. Hope not in ledger of his call- where is Toco. Do you have some. I’d like to enjoy the coverage as of now. I’m upset due to general context - What. What. What.

The experience I have with Toco Warranty was excellent, I had one problem with my Lincoln MKZ and you all took care of that problem. I do want to say Thank you. I also want to thank Kyle ** for going over my new warranty with me, he took the time out to listen and answer my questions that I had. Thanks Kyle..

I heard about Toco from a co-worker of mine. The quote process was very easy to use. I received a call a few hours after my quote. Ester was awesome at getting me set up with a new warranty and she made sure that I was getting the best deal!! Thank you Ester!!!

He was awesome. Really listen to me and helped me. He understand me. He got the job done. I wish I could get he everything I call he didn't rush me off the phone. He help me to make up my mind and stay with the company. Job well done. Amazing and very friendly.

My name's Leslie ** and my experience with the representative today was outstanding and highly professional!! I would recommend Toco vehicle warranty to family and friends with being a great vehicle warranty! Your customer service is one of the best customer service experiences that I have ever received from a company.

Joey contacted me about the quote I was requesting for my Jeep Wrangler. He was very professional and answered all my questions. Joey is the reason I purchased the warranty with his awesome customer service. The warranty plan he set up for me was the cheapest I found. I will recommend Toco Warranty to all my friends.

I spoke with Kyle earlier this week when I requested a quote on the website and his customer service has been excellent. I received emailed from him when we missed each others call because either he was in a meeting or I was on a call since I work from home. I will be sending people his way for their extended warranties.

I thought it was sort of funny because I hardly answer my cell phone unless I know who’s calling, but Nathaniel called, he explained to me about Toco, I had talked to others about car warranty but Toco was what I was looking for, thanks again Nathaniel, lol 10 dollar???? Saving.

Very much helping. He walk me through everything so that I could understand what he was talking about, he also was very nice. I would recommend him to anybody. More customers service need to be like that 'cause he know how to talk to people.

My experience with the agents was very good. Everything was told to me so I could understand what I was getting and they told what I was going to have. I call for him when I got my mind made up to what I wanted to do for my car. I use his name not the order number. I hope I am found and stay confidential. Thank You. Lanza W.

When dealing with Toco Warranty I have always had amazing service. It is so simple and they explain everything so clearly so you know exactly what you have going on. I would recommend them to anyone who needs it. They are always ready to help you with as little hassle as possible.

Esther was great, very friendly and helpful and polite.. Would highly recommend her to anyone. She represents Toco well. Painless and easy process. I enjoyed talking to her. She explained everything so I could understand it. If all your employees are as nice as her, then you have a great company.

The salesman was very respectful and very helpful. She knew your job very well. She was very professional. Love your sense of humor. I give her 5 ⭐⭐⭐⭐⭐. Glad that she is on you all team. She is very amazing.

At Toco the people are pleasant and courteous. Their “Authorized Partners” are businesses in a wide variety of industries who pay them to participate in their Authorized Partner Program. There is a list of their current Authorized Partners. I would recommend the plan to anyone. I am going to add my wife's car to my policy, because I feel this is a good deal, that will save time and money. I appreciate the plan.

He was very nice, helpful, and understanding, I’m very satisfied speaking to a respectful person..He needs a raise and a supervisor position, Every time I talk and I get him he’s very happy, calm, respectful, and helpful. Thank you Toco warranty for your great service!

I had a great experience with Toco Warranty when signing up. I was told everything I needed to know, and how much everything costed. Which by the way they were the best price. I was told what would be covered, and was given the first month free with my waiting period starting on day 1. What a great sales rep too. He was very friendly and thorough.

This is the second auto that TOCO will be covering for me, my first vehicle was totaled in January 2021 and I just purchased a 2016 Chevy Trax... Like the first vehicle I am fortunate to be handled by Joey ** again... Joey is very thorough in explaining the ins and outs of my policy and has always been available in the past if I needed any questions answered... If I had not been handled properly on my first auto, I can guarantee you, I would not be using Joey and TOCO for coverage again!

So far I'm very satisfied with the professional service I received from Matt. He was very helpful and easy to understand the plan I purchased. He also gave me his number to call if I had any questions. I will most definitely tell my friends about the Toco warranty and I hope they are as satisfied as I am. Great job Matthew. Keep up the good work.

Mr. ** was real good and cares for his customers. The world needs more salesmen like him. He answered everything I asked him from day one and helped me again when I added my 2nd car. You do not find people like him every day. I would and will tell people about Toco and will recommend friends to Toco.

Very professional and the service was great. Work with me on a deal. The coverage was real good. Nice price. He was a good listener and explained everything to me that was easy for me to understand. Again the call was good.

My sales associate was very helpful and informative and patient and kind respectful. Mike took the time and helped me to get a better understanding of what I was getting. And answered any and all of my questions. Great sales associate.

Shannon was quite pleasant to talk to and she knew her stuff. She helped me pick the quote I needed and was graceful enough to get me all the information I needed to start my new policy with you guys.

My experience with Mathew was very accommodating and would recommend his services with no hesitation to anyone. Very pleasant experience. Application was quick and simple. Mannerly and pleasant experience with MATHEW. Am looking forward to work along with this warranty company in the event of any repairs done to my 2005 Pontiac Grand Prix in the event any repairs are necessary.

I was contacted to set up my policy, Mathews was really professional and nice. He explained everything thoroughly and I am glad I contacted TOCO, it’s my first time with a car warranty policy and I am excited for this experience.

Everything was great, and straightforward forward no surprises. I would recommend Toco to anyone that would ask me. I hope the customer service is as easy to use as Michael said it would be. I hope everyone has a great day...

I had very good customer service. The customer service was fast and very efficient. The rep was friendly and didn't keep me on the phone too long verifying my information. I would recommend this company to someone else whether it be a friend or family member or anyone I know. Thank you for your great customer service.

My customer service experience was amazing, She was very patient and understanding and knew exactly what we needed. She was also very knowledgeable about her profession. Thanks for everything and please keep up the good service. I will definitely recommend you and the company to anyone in need.

I had a wonderful experience with Michael **. He was very informative, friendly. He had a beautiful personality. Answer all my questions. Explain the warranty. We talked about what was going on in the world. With COVID-19. I had a problem with maybe gettIng the mileage because of I don’t go out that much, So he said he was going to check with me in a month to check the mileage.

I recently purchased a extended vehicle warranty from Toco. I had several questions concerning my contract and how to access my account online. Marco walked me through on how to access my account online and addressed all of my questions and concerns. He was very polite and respectful while doing so. I definitely would recommend this company to others, their customer service is A1!

He was friendly. He was fast. He took care of updating payment information. He asked if I had any questions or if I needed anything else. He asked if I had my new contract. I couldn’t locate on my phone. He sent it to me again. I requested a hard copy through snail mail.

My Rep Matthew was very friendly, very detailed & knowledgeable about the plans; he displayed such great customer service. I believe I made a great investment when I purchased my plan with Toco...Matthew and Toco made such a great impact on me, I'm considering becoming an affiliate!

She was informative and explained everything in detail. She went over what coverage I will have and rental and roadside assistance. She also explained how the coverage would work under the blue plan. How much time I will have to wait and mileage.

Check on payment history and make a payment request copy of warranty contract. Representative was able to assist and provide everything. Good answers to each question. She was professional and knowledgeable about everything I asked her. Very helpful CSR person.

Mr ** was very professional and described the policy in a manner that I fully understand. I will be recommending this company with my friends and try to get our Church vehicle covered as well and my brothers and sister vehicles. Thanks for your professional help and I'm proud to be a member of the Toco family.

My experience with purchasing my car warranty was excellent and easy. I'm very satisfied with the outcome. Thank you Toco. I am pleased to have made my experience easy and very satisfying, and the customer service was excellent and the reps are very polite.

Experience was well and I would recommend someone. I don't have a order number. I like it because it's much affordable than others and I went online and found it. Plus people was telling me about it. I'm glad I picked yall.

Jay, was very helpful and a listener and very understanding! He answered any questions that I had to say and the price was good in my budget. I would recommend a friend or family member when their warranties expires on their new vehicles.

Dylan was very professional, friendly and knowledgeable. He went above and beyond in providing excellent service in addition to offering helpful information regarding the renewal process. Not only do I intend to renew, but I will refer my family, friends and colleagues to Toco Warranty. Great Job, Dylan! :)

Dylan is very knowledgeable about your policies. He took the time to fully explain the reason for my call. When I called I was so frustrated. He was very patient and understanding. Also he has outstanding customer service. I would strongly recommend Toco to my friends and family, if I need to file another claim I will be asking for Dylan to assist me. I appreciate that he gave me recommendations on what would benefit me concerning how to better file my claim. Thank you.

Experience with Toco warranty have been great. Great value, great interest, plenty more, they fix plenty of mechanical issues. They have towing services, roadside assistance, mechanical, ASE certified, low down payment, low monthly installments. I would recommend Toco warranty to anyone out there who looking for car Shield.

Matthew the Representative was so Awesome. He explained everything to the Wire and made it easy for me to Understand. He was so Sweet and Considerate of my Feelings and Questions. He was so Awesome. He was Straight to the point explaining everything to me. And took the time and Answered all of my Questions with Patience and Understanding. He even made sure I had all of his Information in case I needed to reach out to him Again. I Really Thank and Appreciate him so much.

My experience over the phone was awesome. My representative for today was very helpful and gave me great tips how to get the maximum usage of my warranty! He was kind, elaborate, and resourceful; seems like he loves it and he is very good at his job. Thanks for the help. Hope to running you again. Take care.

The young lady was exceptional and very detailed we connected right away. She explained everything where I could totally understand. She was pleasant and very nice. I would recommend her to anyone. She gave me the advantages of being with Toco as opposed to be with another company. The monthly price was totally acceptable also.

Kyle was very professional and very helpful. He explained all where I knew exactly what I was getting for my renewal. Looked into all options available for my renewal as well. I would recommend this company. Kyle was very informative and took his time in making sure I understood the plan and also advised me what may be coming in a couple of months ahead.

Gabriel was very helpful in my time of need during this pandemic and Toco gives me the peace of mind so that I don't have to worry about spending a lot of money on repairs. I will definitely recommend them to my family and friends.

Jessica was very knowledgeable and professional. She answered all my questions, updated all my personal information, and took very good care of my issues. Thank you for the professionalism shown. It is a pleasure doing business with a good company.

Daniel was able to assist with my payment issue. Great service. Original payment was taken when I didn't have the funds available causing my bank account to overdraft. He assisted with refunding and allowing me to make a partial payment to keep the account active.

It was a pleasure to talk with Kyle as he was both knowledgeable and understanding of our purchasing a used car... As both myself and wife are elderly it's nice to be able to feel secure with a warranty on a automobile that in reality won't be driven that much...

Great customer service. Knowledgeable, helpful and kind. Great place for vehicle warranty. The customer service agent was very helpful and answered all my questions. She was nice and knows her job. Very important when conducting business. I would refer anyone to them.

Had a good conversation with Joey at Toco. He answered all questions that I had and explain everything in detail. Like talking to your own father. He was real friendly and even made me laugh. I feel happy talking to him. He explain that I have time to review the contract and could cancel at any time if I wish. No pressure from him. Can't wait to start the contract and not worry about paying for repairs. This has always been in the back of my mind. Having to worry about what to do when the day comes.

Just called to update my payment method. The people I talked with were courteous and polite. Great to talk with. If this is any indication of the service I will get when I need my truck repaired I will be very happy. I have yet to use TOCO for any repairs, but I am confident everything will go smoothly.

Handled my login problem in 3 minutes. Didn't get a chance to use insurance yet but I have used them in the passed and had a awesome experience with this company. So I decided to sign up again. Thank too for your insurance coverage.

Kyle was very helpful and he explain everything to me where I understood everything that he was getting ready to tell me. And he was patient with me when I didn't know what he was saying. I enjoyed talking to Kyle today.

The representative was very professional and polite and made me feel grateful knowing I have Toco warranty behind me if anything happens to my car. I definitely anticipate the professional experience and understanding of the representative. I would recommend this company to anyone and every one.

Mrs. ** was very nice and explained everything well and clear. The coverage deal sounds great and well pleased. Thank you for the great Warranty I have received from you guys. Highly recommend to anyone looking for great coverage for their automobile.

The representative Marco was very professional and helpful. As a recently new customer I’m quite apprehensive about the warranty process but Toco has made it a simple and streamlined procedure. My vehicle is currently in the repair shop awaiting the adjusters approval. I hope this claim goes as effortlessly as my enrollment Was. Stay tuned!!!

Toco is a very great company. I've been with Toco for some time and would recommend Toco highly. Joey has really been great over the years. I've been with Toco with information and keeping up with all the important facts. So we are signing up again in a new year and will be going forward with another contract for the future.

Joey was great, patient and helped me through the process! I was able to add 3 cars and feel good to know I have coverage. Thank you Joey for your help! Thank you Toco. I hope I don’t need the service but will be glad to know I will be taken care of!

The sales guy was pretty good and very knowledgeable he really helped me out a lot. He answered all my questioned and was looking to reward me with any discount he had that was available. I am excited about my new protect for my truck.

Very competent and direct very clear on product and service provided accurate on cost of plan as quoted. Answered all the question asked promptly and without hesitation. Was able to keep conversation going at a pleasant pace. Found agent to be very well versed on his product.

But after five minutes of speaking with Kyle he really put my mind at ease and I was very pleased with the way he conducted himself. He was very formal and down to earth. Wish we had more sales rep like him around.

Holly was very helpful. She called ON TIME and she went out of her way to help me. Every business in the US should have a person like Holly. She was courteous and professional. She was very understanding of the situation and how I had gotten behind in the payments.

Called me to start coverage on my car and was very pleasant and knowledgeable of what I would ask ahead of me asking, was very easy going and gave me plenty of options to move forward being protected. Quick and easy. Took 26 minutes all together.

Toco Warranty is the only company that didn’t pressure sale me into getting a vehicle service contract. Everyone else was pushing me to buy right away, which I didn’t like. Joey was a pleasure to work with. He is very knowledgeable and answered all my questions and concerns. Joey found the best coverage for my Lexus at a very affordable rate.

Kyle went over everything I wanted to know. Answered all my question and told me everything that was covered and I will recommend Toco to my friends and family. Thank you for the peace of mind that my truck will be taken care of.

My experience was awesome! Joey was very professional and knowledgeable. Although I have had trouble with other companies in the past, he assured me this company has an A+ rating with BBB. That’s was really nice to know. So I’m looking forward to working together with a great company.

I really appreciate the amount of patience she had talking with me. Did not rush or interrupt as I was trying to speak through my speech blocks like most people would do. Wish I could give an extra 5 stars. Her patience gave me hope in humanity.

Wendy was great, Very informative, she explained everything completely and answered all my questions that I had, Went over my plan, my complete coverage and price, What was covered and what was not. Even got me oil changes. It was a pleasure to work with her.

Daurie was really knowledgeable and helpful. The process was easy and understandable. Daurie answer all of my questions and concerns. The warranty is very expensive but I will see if I truly need it. Thank you! Daurie was a delight to have as a agent.

Jessica has a great personality. Great customer service. Keep up the great work. I will be recommend you to my friends and family. Great prices, good policy. I love my coverage. Never had a problem when I call customer service.

Agent was polite, articulate, answered questions succinctly, all in all, he was very professional and provided excellent customer service. Inquired about my experience with TOCO and whether he could assist with any other matters concerning my account. I was very impressed with his customer service skills and asked where he received his training.

Michael was very knowledgeable and upfront with every answer to a question and all the information was really clear on the description of the coverage of the plan and also with the payments. A really great customer services. He must be happy with the level of service. Thank you very much Michael.

This is my second vehicle that is warrant under Toco. I rate my overall experience with the company a 10 out of 10. The customer service rep, Michael, I also rate him a 10 out 10. I got an amazing deal, a great warranty plan at an affordable rate.

Sannon was helpful with contract. Travis help me with web page pulling it up for that I can receive the $10.00 off my first bill. I Thank Them For Helping Me... And I'm happy to be in the Toco family.

Hey this is Rodney **. My call with Jessica with superb. She's very helpful, friendly, courteous, kind and very knowledgeable of her job. She made me feel good. We giggle, giggle, giggle and it was such a great experience. I wish she could be my Customer Care Rep always. God bless her and her family and the Toco family. Thank you. Reverend Rodney **

I worked with a Joey out of Burbank and he was pretty great. There was no pressure, he was very patient while I researched other companies and went over the fine print with my parents. Hoping this warranty will work out in the long run. So far so good!

Really helpful. Got me caught up on my payments. What a great promotion you guys gave me. So helpful. Don't have to worry about my coverage. Now I'm all caught up until next month. Thank you Toco Warranty. I will be recommending you to my family and friends.

Richard was extremely helpful and informative in regards to what my policy would cover, as well as assisting me in getting my coverage started. He was also extremely helpful in finding ways for me to get coverage with little to no cost initially, and had a lot of enthusiasm when doing so. Toco Warranty is very lucky to have someone like Richard on their team. Keep up the fantastic work!

My experience was excellent. The plan that I have was explained in detail and they made sure that I didn’t have any other questions and that I understood everything. I would recommend Toco to anybody that need an extended warranty.

The representative was very helpful and knowledgeable on the topic of the warranty. She was a great help. And answered all of the questions that I had on the policy. I enjoyed the quick turnaround time that she offered. Thank you Toco for hiring such great employees.

Kyle was very knowledgeable and spoke very well for me to understand. He was on point with every word for my wife to understand. If my wife is happy, I'm very much happy. Kyle was very helpful and he cared. ☺️

Aaron was extremely helpful, polite, positive, knowledgeable and professional. I had been trying for several days to set up an account and reach TOCO without success. Therefore, when Aaron was able to take care of adding my new credit card plus being proactive and patient, I was pleased above and beyond expectations.

Great customer service, fully explained everything in detail about the warranty. Was very respectful, friendly and well mannered. Was very straightforward with everything. I was not disappointed at all with his customer service. No complaints whatsoever. I would definitely recommend this warranty to others.

I've been with Toco for years with multiple cars. Never had a problem with getting my vehicle fixed when I had a problem. Very good rates. Great customer service. I recommend them. I am a very satisfied customer. I wouldn't consider anyone else.

This is a new account. I'm trying you out today. The guy I talked to said Car shield was a bad company because they don't pay out claims at all. That they're being sued because I don't want to fix people's cars when they turn in their claims, are there listed as a bad rating With Better Business Bureau as well. There's like five or six choices I could have made but I chose this one. They say all this one was and $69 a month is a lot cheaper than $200 a month.

My customer service representative was very knowledgeable and happy to assist. I would recommend Toco to my friends. They come highly recommended. I have family who had joined this company. Please keep up the fantastic work. I have complete confidence in this company.

I spoke with Kyle today. He was the 4th person I spoke with in search of a car warranty plan. I was extremely pleased with the service he gave me and the time he took to thoroughly explain the benefits offered. The fact that the company has an A+ BBB rating and 4-1/2 stars Trustpilot rating sealed the deal for me. I would give it 5 stars across the board but app won't allow.

Great customer service!! He explained everything!! He got me a good deal!! Was very very very professional!!! I would be telling my friends to go to him. He very nice. And he made me laugh. I was referred to my sister. She told me about them.

I'm in the middle of changing Banks.. Payment date needed to be changed to reflect correct information for my upcoming payment.. My Rep was very helpful in guiding me thru this process.. I was very satisfied with this conversation.. Will recommend to my friends.

Thank you so much for helping me with the right warranty for my car. I really appreciate your help and effort. You gave me a peace of mind???? I highly recommend Toco and will definitely be spreading the word.

Was well treated. The gentleman was well informed & answered all questions I asked of him. He broke down the different sections of the policy for me to understand what was not covered. When I said I was going to have someone else look at it dealing with the coverage he told me it was a good idea to compare.

Ms. Nichole ** is friendly and professional. Was very patient in explaining and providing information on my schedule of coverage: engine, transmission, drive axle front and rear, 4x4 transfer case, turbo/supercharger, cooling, air conditioning, fuel system, electrical and seals and gaskets and my benefits.

Mr. ** was very great, the best. He was very helpful and made sure I received all information I was waiting for and help me, I'm going through a lot of illness and cancer. He also made sure I had the best deal service, promotions, that help me with payments. He also made sure I received the information while we were on the phone. This is excellent care for customers. Every business in the world needs a agent (Mr. **). Thank you again Toco.

Raul and Wendy really helped me to understand the renewal program and process and introduced me to the new Ambassador VIP program which sounds very good and should be beneficial for me and my family and of course the coverage on my truck.

Always very helpful. Never take a long day getting in contact with like that the main parts of the car that I have is covered in coverage and they always answer the questions I have whenever I call for help.

Dylan was very Professional-and very helpful. He helped me with my payment. Was able to move it up so it gives me time to get the money for the payment, as I haven’t been working for the past nine months. My business is closed. Hopefully I can open soon but this really helped me took stress with me. Thank you so much. Dylan was a pleasure.

They help me out a lot with the setting up. They even waived the fees for the first month. I know I don’t get paid till Friday. He said not a problem and still set it up. They have lots of benefits and everything.

Kyle was professional, knowledgeable, compassionate, and experienced. He provided complete information and suggestions. He ensured all my questions were answered. He ensured I understood all changes and new information. He asked questions. He reviewed my past claim for accuracy. Documents were received as he said.

I have always been resistant to purchasing warranty or other such items. The process in the past was difficult, high pressure sales to purchase and pay immediately. HOWEVER, with Kyle it was a very pleasant experience. I am sure this is a direct result of TOCO management. Kyle was helpful, polite and respectful. NO pressure. I will recommend TOCO and Kyle to my friends and family.

The person who handle my concerns in behalf of Toco was Neil **, great customer guidance to describe the benefits and why pick up Toco, patient, great attention, no pressure, gentle, always with the right answers, great communications, other departments of Toco Corp, send me all materials in very clear description of my extended guarantee contract, thanks to all staff of Toco.

Positive Experience - Mathew was very helpful, he provided excellent customer service and was very patient as I had to make some decisions between Toco, my dealer and a few other alternatives. I would be happy to recommend him to my friends.