Toco Warranty Reviews

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About Toco Warranty

Toco Warranty can help cover the cost of unexpected and frustrating car repairs. The company offers one contract with four levels of coverage — your level of coverage is determined by the miles on your vehicle’s odometer at the time the claim is submitted. The company lets you make monthly payments rather than pay upfront or put down a down payment. Toco Warranty also provides roadside assistance, car rental assistance and full concierge service.

Visit www.tocowarranty.com
Pros
  • All plans administered in-house
  • Accepts vehicles with up to 200,000 miles
  • Coverage lasts until 250,000 miles
  • No-change pricing for contract life
Cons
  • Must supply contact info for pricing
  • Plan level determined by vehicle mileage

Toco Warranty Reviews

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    Page 2 Reviews 20 - 50
    CoverageStaff

    Reviewed Dec. 6, 2024

    Morgon at Toco was very helpful. He was thorough and answered all of my questions. I am looking forward to working with this company and hope their service and coverage is all they say it will be and more. So many auto warranties claim one thing and do a different. I am hopeful that Toco is DIFFERENT.

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Toco is different! Our goal is to make your experience easy, affordable, & stress-free with our innovative products and award-winning services. Thank you for allowing us to be your trusted repair coverage. Hopefully you never need us, but we are here for you if you do! Thank you for taking the time to leave a review. We appreciate your feedback, your business, and your trust.

    Customer ServiceSales & MarketingStaff

    Reviewed Dec. 5, 2024

    Great Customer Service, Everything was explained to my satisfaction and answered my questions, no pressure sales, very helpful, would recommend to family and friends, Derrick an awesome fellow and felt good about decision.

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    Toco Warranty
    Response from Toco Warranty

    Thank you for allowing Toco to be your trusted repair partner. We appreciate the opportunity to serve and look forward to impressing you with each step along the way.

    Customer ServiceCoverageStaff

    Reviewed Nov. 19, 2024

    Morgan was my CSR, not only was he very informative and attentive to what I wanted in a warranty company. He was very knowledgeable and professional with a TOP TIER ATTITUDE. Now I can relax knowing my gently used baby is covered.

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    We have you covered! Thank you for taking the time to leave a review. We appreciate the opportunity to serve and look forward to impressing you with each interaction along the way.

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed Nov. 19, 2024

    Derrick explained everything very well, answered all my questions and was overall very helpful. I will be recommending to friends and family. Customer service was completely on point. Looking forward to getting for other vehicles.

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    Toco Warranty
    Response from Toco Warranty

    We appreciate the opportunity to earn your review, your business, and your trust. Thank you for joining the Toco family. We look forward to the opportunity to serve.

    Customer ServiceSales & MarketingStaffHonesty & Transparency

    Reviewed Nov. 15, 2024

    Derrick was a pleasant and knowledgeable Sale Rep. My call was a return call after I reviewed 2 other competitors in the market. Toco stood out with their honesty and integrity and the bonus offers for new customers. We look forward to a long and happy relationship!

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Thank you for taking the time to leave a review. We appreciate the opportunity to be your Trusted Repair Coverage and thank you for the opportunity to serve.

    Profile pic of the author.
    Staff

    Reviewed Nov. 14, 2024

    Morgen was great, he explained everything I needed to know about the procedure and process, also answered all my questions with a happy tone and understanding. This was a great experience for me and I recommend Toco to any person looking for car warranty.

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Thank you for taking the time to leave a review and share your experience. We value the opportunity to serve and look forward to being here, should you need us. Thank you again, and welcome aboard.

    Customer ServiceCoverageStaffRates

    Reviewed Nov. 14, 2024

    Excellent service. The rep answered all of my questions & explained everything clearly. Very surprised by the rates & coverage I received. When I hung up I had a peace of mind & confidence knowing just purchased a "warranty" for my vehicle with basically no risk of losing any money.

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    Toco Warranty
    Response from Toco Warranty

    We appreciate the time that you took to leave a review and share your experience. Our goal is your success and we value the opportunity to serve. Thank you, and welcome aboard.

    Customer ServiceTechPriceStaffRates

    Reviewed Nov. 11, 2024

    He was good at giving amazing customer service representative, pricing. Making sure I understood the plan that was eligible for me. Explained all color packages. Sent out a welcome package for me. Great customer service representative. Amazing.

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    Toco Warranty
    Response from Toco Warranty

    We are so excited to have you a part of the Toco family. Thank you for taking the time to sit with one of our agents and share in our services, product, and culture. We look forward to being there, should you need us. Thank you, and welcome aboard!

    PriceStaff

    Reviewed Nov. 7, 2024

    I have been searching for a while to get warranty on my car. So expensive, but I was able to talk to Derrick at TOCO. He was so professional and explained everything so I can fully understand what I was getting in my package. He really deserves a 5+ just for his kindness.

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    Toco Warranty
    Response from Toco Warranty

    He is a favorite of ours too! Thank you for sharing your experience and helping us to know that we are on track. We know that a VSC is a cost, but with skyrocketing part and labor prices, it is the best form of protection from expensive and unexpected vehicle repairs. Thank you again, and welcome aboard.

    Customer ServiceTechStaff

    Reviewed Nov. 4, 2024

    My Customer Service Representative was very professional, courteous and informative. He provided me with excellent service and carefully explained all options associated with my contract, even taking time to fully explained new options and features I didn't know about. I'm pleased with the service I received from him.

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    Toco Warranty
    Response from Toco Warranty

    We are glad to hear that you are pleased with the service, product, and benefits. Hopefully you never have to deal with vehicle breakdowns, but we are here for you if you do.

    CoverageMaintenanceStaff

    Reviewed Nov. 1, 2024

    It was a distinct pleasure to have dealt with such a professional as Morgan. His knowledge and professionalism was paramount to me joining the TOCO family. He was polite, humorous and respectful throughout the conversation from beginning to the end. I have had several extended warranties on various vehicles over the years as I traveled the United States and the world while serving in the United States Air Force for 30 years. This coverage has come into play in a positive way for me in the past-on-past vehicle. I hope to not have to use this coverage, but I now have a piece of mind if something happens while I own this vehicle. That being said, it was explained to me by Morgan extensively how the policy works, and the coverage provided.

    I especially enjoyed the information regarding the "Open Bay" option and how it can help me save money in the long run. My truck has low mileage and is in extremely good shape that should serve me well for years to come with the proper maintenance and care. I enjoy my truck on a daily basis if it's going to the store to buy groceries or driving to a campsite for the weekend. I realize that Morgan was just doing his job, but he performed it with charisma, understanding and great knowledge. I would include him on my team or recommend him to be on another's team anytime. Thank you for your time and professionalism regard my desire to secure coverage on my vehicle.

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Thank you for taking the time to leave such a detailed review and share your experience. Toco prides ourselves on bringing in agents who can do the job, are inspired to do the job, and most of all, they have to fit our culture of making our customers, colleagues, and community win. We believe that having the right people in place is the best thing that a business can do to serve others and your positive feedback allows us to know that our strategy works. Earning your business is second to earning your trust, and we look forward to being your trusted repair coverage with an easy, affordable, and stress-free solution. Thank you for allowing us to serve and welcome to the Toco family.

    Customer ServiceCoverageStaffTransparency

    Reviewed Oct. 29, 2024

    Derrick was absolutely outstanding. He knew his material, and covered all my questions with confidence. Customer service and transparency is very important to me, and he gave that from the first few minutes. Excellent representative for this company.

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    Toco Warranty
    Response from Toco Warranty

    Transparency and customer education is a pride that Toco holds dear, as we always strive to set our customers, colleagues, and community up for success. Thank you for joining the Toco family and allowing us the opportunity to earn your business.

    Customer ServiceStaff

    Reviewed Oct. 19, 2024

    I was looking for warranty and pulled up 5 best companies and Toco pop up. I see why, the customer service and my agent was excellent in explaining everything clearly. I would recommend them to anyone look for vehicle warranty.

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    Toco Warranty
    Response from Toco Warranty

    Toco is proud to be the highest rated provider and our customer testimonials are key to sharing our commitment to excellence. Thank you for taking the time to leave a review and share your experience.

    CoverageStaff

    Reviewed Oct. 19, 2024

    Derick was very friendly and helpful in helping me sign up. He explained everything to me and made sure I understood with what my plan covers and what other benefits comes with the warranty plan that I signed up for.

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Your feedback is very helpful to us, thank you. We appreciate the opportunity to be your trusted repair coverage and we look forward to impressing you each step along the way.

    Staff

    Reviewed Oct. 18, 2024

    Derrick was polite, knowledgeable and very personable. He thoroughly explained the Toco Warranty to me, answered my many questions and ensured I knew exactly what I was signing up for. It was truly a pleasure talking to him.

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Thank you for taking the time to leave a review and share your experience. We appreciate the opportunity to serve and look forward to being your trusted repair coverage.

    CoverageTechStaff

    Reviewed Oct. 12, 2024

    Morgan was very knowledgeable in presenting me with an overview of The Toco Trusted Repair Coverage. With this information, I was able to make an informed decision on whether or not to purchase this product. I was sold that this was the Extended Warranty that satisfied my vehicle coverage needs and I did purchase it. This decision was made after I had purchased a contract earlier from one of your competitors. It was indeed a pleasure to speak with Morgan.

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Thank you for allowing us to earn your business and your trust. We value your choice and look forward to impressing you with each interaction down the road.

    CoverageStaff

    Reviewed Oct. 8, 2024

    In talking with Morgon, he enlightened me about the great services available with Toco coverage. I was a bit apprehensive of the quality of the services I was to receive, and he went through each one patiently for my understanding. I am looking forward to never having to use them but to be secure in knowing that just in case, I am covered.

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    We know that there are a lot of options out there for vehicle repair protection and we appreciate the opportunity to earn your business and your trust. Thank you for allowing us to serve.

    CoveragePrice

    Reviewed Oct. 1, 2024

    I have had Toco Warranty the first time for 5 years. They covered EVERY repair I ever needed and all I paid was 100 deductible. My passenger air bag went out, COVERED charge over 900. I paid 100. If you need coverage you need Toco!! Ask for Sergio!!

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Thank you for taking the time to leave a review. We are glad that you are happy with the service and we look forward to being there if you need us.

    Customer ServiceStaff

    Reviewed Oct. 1, 2024

    I was inquiring about an extended warranty for my new to me 2008 Mini Cooper Clubman S. I called and talked to Morgon. He was very informative and able to answer all my questions and then some by informing me of all the other great items available to me. Morgon possesses great customer service skills by listening to the customer and their needs. Please pass on to his superiors of his great work. If possible, please recognize his great customer service! I will definitely promote this company just because of him!

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty
    We appreciate your promotion and invite you to join our affiliate program, poweredbytoco.com. This allows you to make money from referrals!

    Thank you for allowing Toco to serve as your trusted repair coverage. We value that honor and look forward to impressing you with each interaction down the road.

    Staff

    Reviewed Sept. 30, 2024

    Not only was Derrick SUPER friendly and funny, he was extremely patient and thorough. I appreciate that he explained the plan carefully and didn't make me feel pressured during our exchange. I'm thankful he was the representative who reached out to me!

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    it's wonderful to hear that your enrollment experience went so well. Thank you for allowing us the opportunity to earn your business and your trust.

    Staff

    Reviewed Sept. 30, 2024

    This was my second time dealing with Toco representative Derrick ** and he was very knowledgeable and helpful and made the process of adding a second vehicle to my plan very easy. It is always a pleasure speaking with Derrick. Wonderful experience!

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Thank you for taking the time to leave a review. We appreciate the opportunity to serve.

    Verified purchase
    TechPriceStaffRates

    Reviewed Sept. 27, 2024

    Morgan was super helpful in explaining the TOCO warranty program and all that it entails. This was our first experience with a vehicle warranty company and I had a ton of questions and Morgan was more than patience and made sure that I understood each one. We rarely trade vehicles and are super happy with our 2023 Jeep Cherokee. I checked tons of reviews of TOCO and compared them to other vehicle warranty companies and hands down TOCO stood at the top. One of the major decisions to select TOCO was not having to enter a year or longer contract like the other vehicle warranty companies as well as your pricing. We are both retired and live on fixed income and because to this fact we are very careful how we spend money. Plus we are beginning to travel more and need a warranty program that we can use if needed any place and TOCO fits this to a T. I hope that we never have to use your warranty but it gives an old man a sense to assurance to have one.In closing, TOCO should be proud to have an employee like Morgan.

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Thanks for all of the feedback! We appreciate the opportunity to serve. Our goal is to make vehicle repair coverage easy, affordable, and stress-free. We know that breakdowns and the costs that come with them can be unexpected and expensive, so we try to do everything possible to reduce the stressors that they cause. Hopefully you never experience a breakdown, but drive safe, knowing that if you do Toco has your back.

    CoverageTechStaff

    Reviewed Sept. 26, 2024

    I was quite impressed with Mr. **. He had superb professionalism as he assisted me throughout the initial process of signing up for the warranty services. As we went through the process he took the time to address any questions and concerns I had relating to the coverage benefits, and made sure I fully understood the details. Mr. ** was even understanding that my son had questions regarding the company and services, and took ample time to explain everything in detail that my son had questions about. I am appreciative that Toco Warranty has employed such a fine gentleman and that they strive for customer quality satisfaction in the initial set up. I hope to receive the same professionalism throughout our tenure of the contract with Toco Warranty, and look forward to receiving more exemplary services.

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Honesty, Transparency, Service, and Conviction are Toco's Core Values, driving all of our interactions. Our goal is to do right by our customers, colleagues, and community by ensuring our customers are well-informed every step along the way. We appreciate the opportunity to earn your business and your trust. Thank you for taking the time to share your experience.

    Reviewed Sept. 20, 2024

    Mr ** did a wonderful. He made me feel so welcome. I will make sure that I tell people about Toco. He made feel like I have ready been with them before. He gave me a lot of information that I didn’t know about the company

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Welcome aboard! We appreciate the opportunity to earn your business. Give us a call if you wanna learn more or just chat. :)

    StaffTransparency

    Reviewed Sept. 20, 2024

    Morgan was excellent in explaining the plan, and the ins and outs of it. Morgan immediately made a connection and used that to make me feel comfortable with him on the other line. His attention to detail and explanations helped me make a decision. I really appreciated his personal touch. Well done.

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Morgon's dedication to his customers is unmatched. He is always looking for a way to share the Toco culture with others and we appreciate the time that you took to meet with him. Thank you for allowing us an opportunity to earn your business and your trust.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 19, 2024

    I would like to state that the agent I spoke with was very wonderful at explaining every detail. Answer every question that I had to ask. Excellent customer service. This agent really made my day coming from a bad situation from another company. I would highly recommend Mr ** to family and friends. Thank you so much for assisting me with this matter.

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    We are sorry to hear about the bad service you got with "the other guys" and we look forward to ensuring your satisfaction each mile along the road with us.

    Profile pic of the author.
    Customer ServiceStaff

    Reviewed Sept. 16, 2024

    Morgan was very friendly. I can hear him smiling through the phone call he made me feel very heard and he was quite informative and patient. I wish that I could speak to people like him every day doing business over the phone. I wish him well at your company and he seems to be a great asset.

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Morgon is one of our top guys because of the way that he makes our customers feel. He always goes above and beyond to make our customers win. Thank you for allowing us to share our service and our culture with you.

    Customer ServiceStaff

    Reviewed Sept. 13, 2024

    My Representative agent showed the upmost respect, professionalism and courtesy during my registration process. It was the best phone transaction I have ever had. I will be referring going forward....

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Thank you for your review and thank you in advance for your referrals. Toco offers great referral bonuses; keep em coming! We look forward to being there, should you need us.

    Verified purchase
    CoverageSales & MarketingStaffRates

    Reviewed Sept. 11, 2024

    Morgon was extremely thorough explaining the details of my warranty and answered all my questions without hesitation. He thought of things I initially had not considered beforehand and made it easier to decide which warranty company to choose. No sales pressure and no sales tactics and that's always appreciative. I feel like I got the best rate possible for a 12-year-old car and I can sleep a little better tonight knowing I'm covered.

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Easy, affordable, and stress-free is the Toco way, and our goal is to be there for you in your time of need. We appreciate the choice you made and look forward to impressing you with our award-winning service.

    Staff

    Reviewed Sept. 11, 2024

    Derrick was the best. He was very knowledgeable and helpful. He provided me information on the plan before I needed to ask and provided the important information to give me a peace of mind that I was making the right choice. He was amazing

    Thanks for your vote!
    Toco Warranty
    Response from Toco Warranty

    Thank you for taking the time to leave a review of your experience. We appreciate the choice you've made and look forward to fulfilling our side of the promise.

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    Toco Warranty Company Information

    Company Name:
    Toco Warranty
    Company Type:
    Private
    Year Founded:
    2012
    Address:
    8501 Fallbrook Ave. Suite 225
    City:
    West Hills
    State/Province:
    CA
    Postal Code:
    91304
    Country:
    United States
    Fax:
    818-255-7998
    Website:
    www.tocowarranty.com