Toco Warranty Reviews

The knowledgeable representative was very knowledgeable about the plan and help me understand more than I did before. I am a returning customer and I am glad that I returned. The experience was great. I can't even put it in words. Thank you so much. I would most definitely recommend a friend or anyone else that would ask me about this type of plan and coverage. I look forward to working with you guys. If everyone is as nice and friendly as the representative I dealt with I'm pretty sure I would have no problems at all.

Sergio ** was awesome! He took the time to explain my new coverage tier. Sergio made the experience pleasant. Excellent people make all the difference with your customers. Toco Warranty has been great and I look forward to continuing my service plan with you. I will continue to refer people to you.

Ms. Jessica in customer service was very transparent and extremely professional throughout our conversation today. Her skillset as it pertains to critical thinking, and being very detail-oriented makes her the ideal candidate for any company. Kudos to Toco warranty services if it wasn’t for the fact that you’ll wouldn’t penalize me for services/claim that was already rendered. I would come back to this company. Thank you and best of luck in retaining extraordinary talent like Ms. Jessica! Many Blessings.

In my experience with my other cars, you guys was there for me and the rep Derick was great and understanding. I felt like he was honest and trustworthy, understand how things will happen with cars. So he gave me all of his attention and suggested the right plan for me. I am happy to be part of Toco.

Sergio explained everything in detail and was very patient with me. He made the whole process easy and answered all my questions. He quickly found my car and had all the information he needed to complete the quote. I would recommend this company to any family or friends. I hope to be a long-time customer.

I found Sergio, knowledgeable, even tempered to all of my questions and flexible with real world scenarios. I focused on the ability to take my time to read, verify pricing without pressure. I can say that other competitions lost my business solely on the “snake oil” salesman pressure. I feel this is highly unnecessary and off putting for educated consumers. I would like in the future to recommend this company based on a straightforward contract structure and the absence do this today or you will lose $$ opportunity. People need to to process and the old days of these tactics should be gone.

Correct and prompt efficient service. Problem solved. I now know my policy will last to 250000 miles where many other policies end coverage at 200000 miles or less. The agent was courteous and clear and I could understand her English, too many other companies have agents who speak English with a strong foreign accent.

I placed a call to verify if a particular repair for my BMW was covered. I accidentally ended the call as soon as the agent answered after a long wait. The agent returned the call to my surprise and confirmed the repair is covered. Madison went above and beyond!! I am very appreciative of her going the extra mile for me!

The best thing I can say is that TOCO delivers when others don't. A $457 repair for $50 at an AAMCO store!!!! Madison was on top of everything from beginning to end. She was patient and understanding! My car broke down on my way to work and ended up going into the shop for Memorial Day weekend. While this was extremely inconvenient, Madison was very helpful. Plus I now have found a reliable, intelligent mechanic!!!

I added the 2020 Colorado truck and found out that my Uplander was no longer covered. Derrick was a wonderful, patient and helpful person as was the young lady to whom I first spoke. I'm sorry that my Uplander is no longer covered because she is well maintained and running great.

Derrick was extremely professional and friendly. He clarified many concerns and made me feel very comfortable in choosing Toco. Years ago, the last warranty I had was with CarShield and after making a claim, the reimbursement was a fraction of my cost. Again, Derrick helped ease my concerns.

Derrick ** was extremely well informed, courteous, knowledgeable when any questions were presented by me to him. I must say in today's market, it was a pleasure working with him over the phone, his enthusiasm relating to Toco was commendable and he is an excellent "Cheerleader" for the warranty service Toco provides by being reflective of the reputable name and product oriented "gold-standard" quality.

Derrick ** was very knowledgeable and professional during my purchase experience of the TOCO warranty. He was also very considerate of my time and explained everything in great detail. This experience was a productive use of time, and I was able to complete my transaction. Derrick also checked for promotions.

Wonderful experience. Madison was pleasant to talk to and the accommodations to help me with payment arrangements were very helpful. I believe the value is ok as I have not had the to shop around for any other options available

The experience was great. Took car to mechanic and got it diagnosed and got approved for the repairs and I reimbursed for Lyft share ride. The customer service was very professional and kind to me and the mechanic. Toco called me to make sure I was happy with the work that the mechanic did.

This is the best hassle free auto warranty company you can work with. Hands-down! Communication has always been great. Their customer service is very patient, nice, and follows up within a timely manner. I highly recommend them! Thank you from my wife and myself!

She was very helpful and took care of my problem right away. Thank you so much. Bank was down something wrong with the computer, so I called right away to make sure my payment was taken care of. Medicine was very helpful and courteous.

Toco is a great company, my friend had a lot of work done to his car. And they covered all his problems he had, my wife also had work done and it was also covered. If you're looking for a good warranty company, we recommend Toco.

I love Toco and its staff. The warranty covers almost everything. And the staff is very friendly and knowledgeable. I highly recommend this warranty company. And the monthly payments isn't bad at all. Would I go somewhere else ? I doubt it very seriously. The staff also guide you through every process without confusion.

Madison updated me really well with details and spend the time to truly listen and explain everything on the recent claim status. She was awesome. Just hope that my claim will be approved soon so that I can get my SUV fixed well and back to me.

These are very hard times we’re living in, so to have a specialist be concerned about my account is personal. Daurie was very patient with me and was able to solve my problem. She’s very knowledgeable and courteous. I’m glad she is the specialist working with me.

I went there for oil leak and A/C problems. First time using my car coverage plan thru TOCO. They handled everything professionally and smoothly. Both pep boys and TOCO. My experience was a great one at pep boys. Friendly and professional! Will go there again.. no problem.

Dorie was very helpful and told me all the paperwork that I needed for my claim and keep me informed the whole way through the process. She is an amazing person and is very good at her job. She is an asset to TOCO.

The Young Woman that assisted me was Very Courteous and Professional, Understanding, and Helpful. A Joy to talk to. She listened to my issue, and made clear recommendations as to how she could help with my issue. I felt she was very knowledgeable and patient.

Awesome experience. Derrick made my day. His customer service was superlative! Quick informative and easy sign up. Overall I had a great phone call from the first person who answered my call then I was transferred to sales with Derrick and it was continued quality customer service.

She was very nice and helpful. A very polite person. She was able to take the stress off my mind. She was very courteous. She had a great personality. Very helpful and polite. She had a positive attitude. I wish everyone was as helpful as she was.

Just feel like that thank you all for taking care of my BMW M6. I recommended you to the whole Beamer driving group that I belong to. Also my service advisor. So it was a pleasant experience dealing with the company so again thank you so much.

I have been trying to cancel my account for a month. I was having trouble doing it by website. Kept being placed on hold. Until today Aaron assisted me. Explain to him. I was having financial difficulty at the time. I’d like to stay with the company/come back but was having trouble with canceling. He talk to a supervisor and help me and thank me for choosing them I did not get left on hold or ignored even though I had to cancel he still treated me as a valued customer.

I called to change my payment method. The process went very well. The woman handling my needs did an amazing and caring job. She found my account quickly and updated my information quickly and accurately. You need to be very proud of her.

I was returning voicemail I had from earlier today and spoke with Dauria that I am still trying to reach mechanic to have car worked on and I will call back in couple days. She was very understanding and helpful!!