Subaru Reviews

Car itself is decent but on 3 year anniversary you get hit with car communication and security charges plus if you want remote start to work an extra access package for a total of around $250 a year, a lot for your remote start to work. None of this explained at purchase. Feeling violated!!!

I won't be able to drive my 2026 Subaru Outback that I purchased in January 2026 until June 2026 (and that is a guess) because Subaru cannot provide parts. It was in an accident in early February. HOW CAN A COMPANY THAT MAKES CARS NOT HAVE PARTS???? My car is depreciating month after month after month, and I can't even drive it.

Whatever you do do not buy a Subaru. I am so disappointed the touchscreen totally burnt out on my car, taking away all of the special things that I liked and features that I wanted. It was so bad. The screen actually cracked. There was a recall on a Subaru as well aware, however, 2016 was not covered a recall as a recall come on. Additionally they’re very well aware that the control unit burns out the pigtail wiring and so you can’t use your air conditioner or your heater and it’s a $500 fix and the touchscreen is up to $3000 fix. I will never ever ever buy a Subaru. Be warned. They will not fix your recalls.

This is completely and utterly disgusting and ridiculous. When I went to pick up my vehicle didn't even have it a block away from the dealership and a bunch of lights were coming on the dash - the tire pressure light was on the -, and the transmission is slipping and the rpms would not shift into the correct gear. So clearly my vehicle was not even looked at. I want out of this ** lease and I'm not going to keep paying for a vehicle that I'm not able to drive. This is disgusting, and I would never recommend a Subaru for anybody. All your vehicles are pieces of s***. Fix this problem now. I'm seeking legal action! So once again, I'm back in a loaner vehicle. Why can't you guys figure this out? And get your s*** together?

Blown transmission at 63k miles. $11,000 repair. Subaru's response ‘oh we’re sorry about that.’ Supposed to be a good manufacturer? I even bought Subaru over Toyota/Honda/etc. due to the belief that they are a better manufacturer. It’s very disappointing. I will for sure never purchase a Subaru ever again.

I was having a problem with my 2019 Crosstrek battery draining, Turns out it had something to do with the DCM connected to Starlink, diagnostic test from Nate Wade Subaru in SLC UT, when they run the VIN number for my 2019 Crosstrek there is no warranty. However up to 2018 Crosstreks are covered and other Subaru models thru 2021. I see there is a lot of info on the web about the problem and a lawsuit for DCM failure. Subaru knows this is a problem and continues to ignore my claim and says it’s not on the VIN number for warranty, how convenient for Subaru and also very poor customer service from Subaru of America.

My 2019 Subaru Ascent developed rod knock at 82K miles after breaking hard on the highway and now needs a new engine. In my opinion, the torque converter did not disengage properly when I hit the brake thus allowing braking force to translate back through to the crankshaft and damage the bearing. Why do I think this? Well, the knocking developed immediately upon letting off the brake. It was there immediately.

Problems with car from day one. Dealer wants to charge you for parts and $100 to look at the vehicle. 500 miles the issues start. It took 1.5 years for the advocates to get the ball rolling. Now the battery is finally down and out. $2000 of extra coverage doesn’t help. What the **. Now I have to pay $150 for a cab ride round trip to jeopardize the car off. They will look at it in 5 days maybe. Instead of just testing the battery which is all they have to do if I drop off the battery. Super creepy company and problems with a brand new $40.000 car. Less than 20 thousand miles. Not a good company all the way around.

I recently bought a new Subaru, and while I love the car, I’m not happy with the price I ended up paying. I received an email advertising a great deal—$2,999 down and $197 a month—which seemed fair. Unfortunately, that wasn’t the reality. Despite my excellent credit and putting $4,000 down, my monthly payment ended up at $400. They claimed it was due to fine print, legal fees, taxes, and other charges. So instead of $197, I’m stuck with this much higher payment. I was frustrated and upset, and once my lease is over, I won’t be doing business with them again. I’ve already warned friends and posted on social media about their misleading ads. I feel cheated and am now struggling to make ends meet. Shame on them for taking advantage and charging more than necessary.

I finally found out what the common denominator is and determines the reputation and success of a car name brand and a given dealership; it is the Service Department. It is how the flaws of a given motor vehicle and repair issues, are handled, and how the the customers are treated. I have owned many cars in my 83 years of existence. My very best experience ever at a new car dealership has been at a Subaru store in Houston, Texas. My family owns thee Subaru SUVs.