Subaru Reviews

I purchased a new 2024 Forester. I walked into the dealership and was greeted by a well-dressed young man, with perfect customer service etiquette. I was appreciative at the fact that he was personable attending to my needs and wants for a vehicle. I explained to Shawn that I would look around at other dealerships. He advised that I do so and I did, but couldn't shake the professionalism of Shawn. I returned two days later and bought my car. And it was all due to a great young man, with impeccable salesmanship.

I will never buy another Subaru after seeing how they treated a close friend. Her vehicle developed a severe stop-and-go/shuddering problem that appears to have been related to the transmission. The symptoms started long before the vehicle reached 100,000 miles, but the issue was intermittent and was not correctly diagnosed. During that same period, her family was dealing with her father's terminal illness, so repeatedly pursuing the problem was understandably not her top priority. Now that the transmission issue has finally been identified, Subaru's response is essentially, "You're over the mileage limit, so you're on your own." Never mind that the symptoms reportedly began while the vehicle was still within the extended warranty period.

One star. Subaru canceled my Starlink Safety & Security subscription early without my permission and issued an unauthorized prorated refund. Despite being a loyal owner, their customer advocacy was completely unhelpful and claimed they have 'no supervisors' to handle service errors. Disappointed in the lack of accountability for a safety service.

Subaru Forester has a very bad warning lights issue, unfit battery, and many other fuel issues. Very costly charged for services every time you take your car for a diagnostic test. Don't ever buy this car again unless you want to buy extend warranty to cover for the cost of services.

This is not a review of the Subaru dealership where I bought my 2026 Outback or the car itself. Have about 700 miles and love the car. What I am upset about is the poor response I have had with their advocacy department. Let me explain. In December of 2025 I responded to an offer of a $50. to test drive a Subaru. I received the $50.

Car itself is decent but on 3 year anniversary you get hit with car communication and security charges plus if you want remote start to work an extra access package for a total of around $250 a year, a lot for your remote start to work. None of this explained at purchase. Feeling violated!!!

I won't be able to drive my 2026 Subaru Outback that I purchased in January 2026 until June 2026 (and that is a guess) because Subaru cannot provide parts. It was in an accident in early February. HOW CAN A COMPANY THAT MAKES CARS NOT HAVE PARTS???? My car is depreciating month after month after month, and I can't even drive it.

Whatever you do do not buy a Subaru. I am so disappointed the touchscreen totally burnt out on my car, taking away all of the special things that I liked and features that I wanted. It was so bad. The screen actually cracked. There was a recall on a Subaru as well aware, however, 2016 was not covered a recall as a recall come on. Additionally they’re very well aware that the control unit burns out the pigtail wiring and so you can’t use your air conditioner or your heater and it’s a $500 fix and the touchscreen is up to $3000 fix. I will never ever ever buy a Subaru. Be warned. They will not fix your recalls.

This is completely and utterly disgusting and ridiculous. When I went to pick up my vehicle didn't even have it a block away from the dealership and a bunch of lights were coming on the dash - the tire pressure light was on the -, and the transmission is slipping and the rpms would not shift into the correct gear. So clearly my vehicle was not even looked at. I want out of this ** lease and I'm not going to keep paying for a vehicle that I'm not able to drive. This is disgusting, and I would never recommend a Subaru for anybody. All your vehicles are pieces of s***. Fix this problem now. I'm seeking legal action! So once again, I'm back in a loaner vehicle. Why can't you guys figure this out? And get your s*** together?

Blown transmission at 63k miles. $11,000 repair. Subaru's response ‘oh we’re sorry about that.’ Supposed to be a good manufacturer? I even bought Subaru over Toyota/Honda/etc. due to the belief that they are a better manufacturer. It’s very disappointing. I will for sure never purchase a Subaru ever again.