Subaru Outback Reviews

We bought a Subaru Outback in 2021. We really enjoyed the car for the first 3 years and then the battery problems started. We had a dead battery in December. AAA replaced the battery but we kept getting the dead battery issue. Took it to Subaru service center a few times. Initially they found no problem, then later found some relay switch that they thought was causing a parasitic current draw. They fixed it (and charged us) but the problem didn't go away. And are now saying that the battery the car comes with is not sufficient and that the car needs a bigger battery. This is a big design problem with the car.

My wife and I bought two 2017 brand new Subarus, an Outback, and a Crosstrek. From what we heard and saw that Subaru was a very safe and reliable vehicle. We very faithfully, change the oil regularly and kept up on the maintenance. Well in 2022 the driver's door started rusting on the outback. Well it was a defect in the weld on the door. We contacted Subaru on this matter, and they split the cost with us on replacing the door. So $1,500 on our half later we have a new door. Then in the last part of 2023 the Outback's oil pressure light started coming on. With the miles only being at 95,000. We took it to the dealership to be looked at. They explained to us that Subaru had this problem with their engines, and all the can do is monitor it at this time, because it was not bad enough yet to replace the engine.

Two sensors came in,, still need a third, the shop has no estimate on when. Need the third or car is not drivable. This problem only occurs with the 2020 Subaru Outback. That diminishes the value severely since car will not operate without all three sensors. Jay still will not bring this issue to his supervisor. Obviously, this is at management direction. What good is a car that performs great in an accident, but Subaru USA will not stock parts to fix it!!!. Unfortunately, there is no government agency that can control the manufacturer! Shame on your organization for dealing with your customers in this fashion!!!! You get zero stars.!!.

Looks like over 50% rate you a 1 or a 2. If you had a zero, it would be 75%. You should be ashamed to manufacture a car and not have adequate part to repair it in an accident. Waiting 5 months now for 3 sensors. Obviously you waited till you need an amount that would give you a price break when you ordered. Think of us who can't drive our car because of your actions. NEVER BUY a SUBARU!!!!

I have 2018 Subaru Outback. My infotainment system has not worked for some time. I am now aware that there was a class action lawsuit that lead to an extended warranty of 5 years and 100,000 miles, but unfortunately I am now outside of these parameters. I was not notified at the time although Subaru claims they sent a letter.

The engine of my 2018 Outback was recently diagnosed leaking to exhaust pipeline. Can't believe that Subaru still making cars with engine problems.... Called Subaru USA, very bad experience with those guys.... STAY AWAY FROM SUBARU IF WANT HAVE YOUR CAR LONGER.

While the car itself is great… The electronics ie touchscreen is worse than you can imagine. There are so many glitches in this thing I can’t list them all. I have had the car for two months now and I am still finding new ones. The safety features are over the top and annoying to say the least. This is my third Subaru and I am already considering getting rid of this one.

Seems like they should have adequate parts inventory for a 5 year old car. Contacted both the dealer and Subaru, Subaru said they knew they had a problem. Car is now not only disabled but not salable. Nor being able to replace a key part is not acceptable.

This is my first Subaru as I have historically purchased Fords in the past. I bought a brand new Touring XT Outback with the promise that it could tow 3500 lbs as advertised and reinforced by everyone at the dealership. When I received the Outback I immediately had a hitch installed as I needed it to tow a trailer. The hitch that was installed only provided a 4 pin connector but I need a seven pin connector to tow my trailer with electric brakes. The owner’s manual states the vehicle can only tow 1000lbs with a trailer without brakes (4 pin connector) which is understandable. However a seven pin connector is needed to tow every trailer with electric brakes (standard type).

I purchased a 2016 Subaru Crosschek with 40,000 miles from the Glendale Subaru dealership, not realizing they had just replaced a blown head gasket. The Head Gasket blew again at 50,000 destroying the block and the Palm Desert Subaru replaced the block because it was still under warranty. The Head Gasket blew again at 70,000 miles and the Subaru CS is going to assist with $2500 of the $4800 bill, so I'm in for $2300 bill. My goal of purchasing a Crosstrek and getting 200,000 miles is bunk! Three blown gaskets in 70,000 miles! Wow!!