Mitsubishi Reviews

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About Mitsubishi Motors

MITSUBISHI ELECTRIC manufactures a range of consumer electronics, including televisions, projectors and home theater systems. The company’s products cater to both residential and commercial markets and aim to enhance visual and audio performance.

Pros
  • Good fuel efficiency
  • Affordable maintenance costs
Cons
  • Frequent mechanical issues
  • Poor customer service experience

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Mitsubishi Motors Reviews

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    Page 1 Reviews 0 - 10
    Sales & MarketingStaff

    Reviewed May 18, 2026

    I will start by saying I love Mitsubishi vehicles, they are truly the best. They are durable and beautiful vehicles. I have been a Mitsubishi owner for a long time now, and I truly recommend buying a Mitsubishi. Their staff has always been great and accommodating. They definitely work with you. My salesperson was Quentin, he helped me to find a car even though I wasn't trying to purchase one at the time, but I thank God was after to upgrade and get a warranty. I joked about how he thought he was smooth. I believe that was word I used. Hahaha But never the less he got me a great deal and a great vehicle so I am happy, and I would recommend other customers try out Mitsubishi. I have never had any complaints. I used the phrase (Ford tough) because they are truly tough vehicles. Have a blessed one.

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    Contract & TermsCoverageTechPunctuality & SpeedMaintenanceStaff

    Reviewed May 12, 2026

    Absolutely horrible. I’d give less than one star if I could. Every time I bring my car in it takes half a day if not longer. They tell me it’s my fault, and I owe them money. They replaced my breaks, and they now sound worse. My husband took my car in to fix the windshield wipers, and they blamed the breaks on us driving too hard on them. My husband works for an autobody company he’s a technician. We know how to treat vehicles.

    After back and forth with a manager at the business he told us not to worry about it. They were trying to tell us we owed them for wasting their time.. like it isn’t their job to look at the vehicle in the first place. Complete joke of a place, and a complete waste of my husband and I’s time as we both work/have to take off to bring the car in. The last time I brought my car in I waited more than half a day sitting in the customer area. I was getting on the highway when I noticed they never pushed the hood down. It was flapping in the wind I had to pull over and push it down myself.

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      Customer ServiceCoverage

      Reviewed April 22, 2026

      I have a 2022 Mitsubishi Eclipse Cross with only 25k miles and it has a dead band across the entire radio/nav screen and was told sorry not covered under the 5yr 60k bumper to bumper warranty. I just called the corporate # and was told, sorry no can do. This is a know issue on this model and Mitsubishi already has an extended warranty service bulletin No: TSB-25-54-002 on their outlander same year with very similar radio/nav system for the very same problem! First and last time buying a Mitsubishi.

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      Customer ServiceMaintenanceStaff

      Reviewed April 16, 2026

      I purchased a used 2020 Mitsubishi Outlander Sport a couple of years ago. I've kept up with maintenance and the car has less than 74K miles. Yesterday a bunch of warnings started flashing on the dashboard - AHB, ASC, LDW, FCM (possibly a problem with a module). I checked the manual and did everything recommended and I'm still not sure it's been enough, but trying to get in for servicing has proved futile since there are so few authorized repair locations and no one responds to messages or e-mails-even the chat function is useless. Now I understand why no one is buying Mitsubishi.

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      Refunds & Payouts

      Reviewed March 17, 2026

      I will never purchase another Mitsubishi vehicle and strongly recommend to others not to as well, why? Mitsubishi has warranty policies in place that are designed to discourage dealers from doing warranty related work because they believe Mitsubishi will not reimburse them for the work. Here is a simple example, I have a 2025 Outlander SE, the rear wiper arm literally broke off when I lifted it to clean the rear windshield, since it is less than a year old, had only 20,000 miles on it, I thought a simple warranty replacement; however, the Mitsubishi dealers were unwilling to do to the work because they believed Mitsubishi would not honor the warranty. Mitsubishi has created a culture of not honoring their products at the dealer level, Consequently, I will never purchase another Mitsubishi vehicle and discourage others from doing so.

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      PricePunctuality & SpeedTimeliness

      Reviewed Feb. 5, 2026

      I work across from Mitsubishi dealer. Bought my car 5 month ago. My car would not start. Got a jump when their girl told me I had to leave it to the next day since I didn't have a appointment told I couldn't. I told her can she check my battery. It was the battery. Told her how much it was going to cost for a battery. She said 411 dollars. I told them to give me jump. Went to Auto Zone. Got one for 259.00. I am very disappointed how they take advantage of working people like me.

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      Verified purchase
      Customer Service

      Reviewed Jan. 12, 2026

      Hello, I’m a proud 2022 Outlander owner and absolutely love my vehicle. The recent Elevance design language really resonates with me — specifically the body shape, stance, and two-tone paint styling. My Outlander already feels close, and I would strongly support Mitsubishi offering this evolved look on future Outlander models or special editions in the U.S. market. Please keep leaning into this bold, confident design direction. Owners like me are excited to see where Mitsubishi goes next.

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      Reviewed Dec. 31, 2025

      Serpentine belt was squealing. Eventually had to have belt and alternator and battery replaced. Belt started squealing again, then blew off, motor died, timing chain skipped. $7,000 to replace motor. Only 85,000 miles on it. This company is awful. Won't be buying a Mitsubishi again.

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      Staff

      Reviewed Dec. 9, 2025

      Hello Mitsubishi family. My name is Jacqueline **. Me and my husband purchased a car from your dealership and David worked with us. He was such a nice, kind hearted young man. We appreciate him to the highest. We would like to thank him so much. Keep doing what you doing David

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      Customer ServiceTechPunctuality & SpeedRefunds & PayoutsMaintenanceStaff

      Reviewed Aug. 19, 2025

      In April 2025 i bought a used Outlander. At the Cherry Hill, Mitsubishi in New Jersey, and after a week, I was back with complaints. My auto wipers, when that feature was not working as well as my seats. Don't heat to capacity, and I kept getting a light that kept turning on telling me that the front camera wasn't working. Every time I complained and I went there, I was told there was nothing wrong. Eventually, a few weeks later, notification for the front camera that didn't work turned on, and it was a loud beepy noise that I had to travel with, wow, traveling from New Jersey to Massachusetts, to get brain surgery. And eventually they fix that, but the windshield uh, wipers was never fixed.

      They always tell me they work, but I know that putting it on auto wasn't working. So I had called corporate, and there was an investigation.

      When they contacted them what they told me is that they were informed that the reason the auto feature is not really working is because my windshield was not an original one. Now, I never was told that when I bought it, I went back to the dealer. They told me there is nothing they can do. I can pay for a new windshield, and I think that's just ridiculous. The heated seats they put supposedly new. Sensor's seats will turn on. At first they warm up and as time goes by It's not warming up. I have paid a lot of money for this car to have these features. The service people at these dealerships, do not care, or try to find a solution or even really investigate the issue.

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      Mitsubishi Motors Company Information

      Company Name:
      Mitsubishi
      Website:
      www.mitsubishicorp.com