Buick

I purchased a 2020 Buick Enclave red quartz tint in color. Performance and mechanically wise I am very satisfied but the paint on the vehicle has a problem. The past two and a half year I've been noticing small paint chips all over the vehicle about 30 or so on the front hood alone. At first I chalked it up to stones doing the damage but it's impossible that could be the problem, I drive the car all the time on well paved roads. Interesting checking this website today I see someone else has posted a review with the exact same experience. I just started this complaint today writing to general motors. I don't know how this will turn out.

I own a 2017 Buick Enclave. Bought it used and in great condition. I currently have been experiencing weather strips that are peeling on both passenger side doors and they are not covered any longer under warranty. These little weather strips are approx 500 a piece to repair. I am not satisfied that this would peel in only 5 years and therefore leave opportunity for water to leak into my vehicle. I believe this should be a recall situation or at the very least a repair locally.

2020 Buick Enclave. The SUV itself has been great. The paint is awful…. From day 1 the paint has chipped. And it’s in areas that it shouldn’t be chipping. There’s lots of people out there having the same problems with the red quartz color. But the dealerships are either not reporting it or GM doesn’t care. My car looks like I live on a gravel road. The chips are down to the metal, so I’m going to have rust happen. It’s a shame for what these vehicles cost that the paint doesn’t last. My last vehicle drove the same route to work and never had these chips.

I am driving a 1992 Buick that is undoubtedly one of the finest cars ever made in America. My older brother, an engineer, worked for GM for many years. He's the source of some of my information, the fact that with proper preventive maintenance, this vehicle is as powerful today as it was when it was produced.

This is a very smooth ride with little to no outside noise. I love the stereo with Boise speakers. The double moon roof is awesome. The heated and cooled seats with the heated steering wheel were what really sold me on it. It comes with plenty of leg room for my grandsons that are all tall basketball and football players. I have the Enclave with a 3rd row seat. It gets good gas mileage.

I purchased my 2021 Buick Encore on 7/29/21 with only a few miles on it. In less than 2 months, I have paint chipping off the hood of the vehicle. I went to the dealership who said that it must be rocks or maybe I hit something. I drove the same route to and from work for the last 3 years in my previous vehicle, a BMW 328i and never had problems like this. Also the last area that has begun chipping off started after the Encore was washed and while I was wiping the water off with a soft towel. The paint just began chipping off. The dealership stated to me on 9/22/21 that they weren't sure if it would be covered under the warranty. Unbelievable! I chose to purchase a GM product due to my dad being a retired GM employee and my sister a 36-year employee of GM. If they do not do something about this issue, I will never purchase another GM product.

I purchased a brand new 2021 Buick Encore GX AWD just back in February 27th, 2021 with 12 miles on it at signing. As of May 14th, 2021 it has been at the Belleville, IL Cardinal Buick dealership shop due to a check engine light that occurred that day. After 5 days they've yet to call me to tell me what's going on nor how long it will take to fix or replace. I only drove 960 miles and filled the tank twice since I got it. The car upon starting made a rumbly sound shaking the left side of the car violently and the check engine light went on immediately after. Not to mention the car was sounding like a 20 year old car a few weeks prior to that but no light ever went on for that reason. I never even had that car running above 3,000rpm so it's not like I was abusing it.

For the past 8 months, I have only been able to drive my Buick for 2 weeks at a time without having serious issues. The engine light will come on and I get the following error messages: reduced engine power, max speed 32 mph, traction control off, service StabiliTrak. The first time this happened, I was on the interstate driving 75 mph! Since the end of July, I have had my car in for service multiple times at several different service centers. It has now been at Todd Wenzel Dealership in Davison, MI since January 6th (today is March 22nd), with no diagnosis. Today I was told they cannot diagnose it until the vehicle gets worse and that I should drive it until another symptom develops! They said since they cannot replicate the problem, they don't deem the car unsafe to drive.

I purchased a 2019 Buick Enclave $32,000 in March 2020. My vehicle has now been in the shop for 5 months with airbag problems and Buick can not give me a date of when the part will be shipped and my car repaired. Every week the advisor said she can not give a date and no updates. I have only driven my new car for four months, I'm still making the high payments, paying the insurance etc. I ask them to buy the car back and they refused. I would never recommend Buick and they do not care about their customers.

I bought my car a year ago. Both interior door panels on right side are damaged. They said they would order them and replace both. I have literally called them every month and there’s some excuse! I still have never gotten a follow up call from anyone! All the managers in all departments know me because of how many times I’ve been in. Now my engine light has been on 3 days! I’ve left 7 messages between my service guy and his manager. I need to make service appt. No one will call me back! It’s horrible service. I asked to please let me know even if they are too full to fit me in. They just ignore me. Maybe I’m being too nice??? I would never buy a Buick again!!!