
Ship a Car Direct Reviews
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About Ship a Car Direct
Ship a Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.
Visit shipacardirect.com- Door-to-door shipping
- No upfront deposit required
- $500 built-in insurance
- No terminal-to-terminal shipping
Ship a Car Direct Reviews
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Reviewed April 18, 2018
Ship a Car Direct takes the stress out of shipping a car. I have used them three times and have had no problems. They are there to make sure the transporting of your car is done in a timely and efficient manner. Would use them again for sure.
Reviewed April 18, 2018
I had Ship A Car Direct transport a Chevrolet small pickup truck. The owner of the vehicle has homes in both Tennessee and Florida and he wanted the vehicle down there, which was 500 miles away. I filled something online and I had a dozen different companies that emailed and called me but I really only looked at three as far as making a decision. I never shipped a car before so I based my decision on reviews and when I called Ship A Car Direct and talked to somebody, he was really helpful. I was okay with both the driver and the equipment he was using when he picked the truck up. I was happy with that and he delivered it like he said he would.
Reviewed April 18, 2018
We contacted Ship a Car Direct to have our car shipped since we were moving and they gave us a good price. The rep was also helpful and got back to us promptly. The guy picked the car up the day that I wanted it to be picked up and he dropped it off the very next day. It was extremely fast and it exceeded my expectations. It was a really positive experience.
Hello Tracey,
We are delighted to know that the transport of your vehicle was extremely fast and that it exceeded your expectations. We are happy to know that you had a really positive experience. Thank you for choosing Ship A Car Direct!
Reviewed April 17, 2018
We really appreciate Renee's help in picking up an order to ship our two cars quickly when another carrier failed to show up. She gave us a competitive quote, found a driver, and Levan even showed up that night! He delivered the cars a day early and they were in great shape - a little dirty, but we expected that. Thanks again for the great service from Ship-A-Car DIrect!
Reviewed April 17, 2018
I was moving and I had to ship two personal vehicles. My broker told me that Ship a Car Direct wanted to accept my job and I agreed. It took three days to complete the actual transport from beginning to end and I had very good interactions with both the driver and the people at Ship a Car Direct.
Reviewed April 17, 2018
I recently moved a car, a Ford Escape, from Arizona to New Jersey using Ship a Car Direct. I have used them before. Everything was done online. I spoke to the reps once to confirm the dates or the time and everything went well. I used the free quote calculator and the actual amount was right on. The driver called the night before and we arranged the time. He was there within an hour or so of the time and everything went well. They delivered and I was very satisfied.
Hello John,
We are happy to know that everything went well with the transport of your vehicle. It is great to hear that you were very satisfied with the service we provided. Thank you for choosing Ship A Car Direct! :)
Reviewed April 16, 2018
I would definitely use this company again to help with the transport of my vehicle. David ** was very helpful, knowledgeable, courteous and willing to answer all and any questions I may have had. He returned my calls and answered my emails in a prompt manner. I always felt like I had an advocate in dealing with the transport carrier as it pertained to pick up and delivery information.
Hello Teresa,
We are so glad to know your car transport went smoothly. Thank you for sharing that David has been very helpful, he will surely be happy to hear about your feedback. Thank you for choosing Ship A Car Direct!
Reviewed April 16, 2018
My wife had Ship a Car Direct deliver our joint personal vehicle which we bought when I was in Oregon. I enlisted and got stationed at Fort Worth so she’s moving to North Carolina to be where I’m stationed at. Their customer service was good. I called them when I was trying to figure out when the car was going to be picked up and dropped off and they knew everything and directed me to the driver who was a super cool guy. He was nice, had everything we needed and got there three days earlier. Overall, it was fast, simple and a good experience. All you gotta do is make sure they get it.
Reviewed April 16, 2018
I was moving from Puerto Rico to Houston and I didn’t want to drive my Mazda 6 all the way from Fort Lauderdale to Houston. I did a lot of research and Ship a Car Direct seemed to be an honest company and they gave me the best price. I talked to Stephen and he was really good. He was very knowledgeable and he was good at doing the work. I gave the type of my car, the address it was coming from, and the address it was going to be delivered to.
He always kept in contact with me by email, phone, and text message. He started with who was going to pick my car up for me. Also, he sent the quote via email, which was the exact amount I paid at the end. The carrier communicated with me every day about the status of the car and where he was. He called me when he transferred the car from Jacksonville Port to Houston and on the day he was going to drop the car in Houston. Ship a Car Direct was really good. I can recommend them to whoever wants to ship a car. I have a friend who’s coming from Puerto Rico to here in Houston and she contacted the company to also ship a car from Jacksonville to here.
Hello Jean,
We are happy to know the transport of your vehicle went smoothly as planned. Glad you were happy with our service! Thank you for your recommendations. :)
Reviewed April 15, 2018
I was very pleased with my recent car shipping. Jennifer was extremely honest with me about everything. I was nervous but it went great. My driver Tom was also fantastic. I will definitely use Ship a Car Direct again in the future.
Hello Mark,
We are happy to know you were pleased with the service we provided. Jennifer has always been consistently great in assisting our customers and she deserves a commendation. Looking forward to serve you again!
Reviewed April 15, 2018
The process was professional from beginning to end. Jennifer communicated throughout the whole process, carrier was prompt and even delivered a day early and was responsive in coordinating the West Coast pick up with my son. We will definitely be using/recommended this service if need be!
Hello Jennifer,
We are glad to hear you were satisfied with how the transport of your car went. We will surely commend Jennifer for doing a great job in communicating with you and assisting you. We appreciate your recommendations and thank you for trusting Ship A Car Direct!
Reviewed April 15, 2018
I needed a transport service as my son was moving back and Ship a Car Direct was on a list that I found of top-rated companies. I emailed them and the quote they gave me was good. I didn’t take the lowest bid or the highest bid. I factored in the rating into my decision and the final cost was fair with the quality of service I received. Their representative was easy to work with and everything that he said happened. Everything was also on time and there were no surprises. My son dealt with them in Colorado and when the driver came here, he brought the car to the door so the delivery was easy. The guy was very good, too, and the car came in the same condition when it left. I’ve never shipped a car before so I was a little nervous on how everything would go but I was very pleased with Ship a Car Direct. I would recommend them as everything went according to plan.
Reviewed April 15, 2018
We came home to Massachusetts from San Diego and used Ship a Car Direct's service. I had thought about shipping last year and I looked into about 10 different companies. I did a lot of research and talked to a lot of people. The people from other companies were pestering me and I didn’t have a good feeling. And when I looked at Ship a Car Direct's website and listened to the people that they employ, I had a much more comfortable feeling that they are a professional organization. But I ended up not shipping at that time so when I decided to do the shipping this year, Ship a Car Direct was the only company that I looked at.
Everything was on the website and I was able to get a date that I was comfortable with at both ends. The interactions I had with their reps were seamless and the driver who picked up the car was very good. We were in San Diego and he came down from Los Angeles and he was there when he said he was going to be there. And then we watched him load the car on to his trailer. He was not the person who was going to take it across the country as he took it back to Los Angeles and then had it with several other cars that were going in about the same time. My son then received the car in Massachusetts.
When I was looking into it a year ago, I had a strong feeling that Ship a Car Direct was an organization that knew what they were doing and willing to choose the right driver. And I found that that was true. They picked a good driver and a good driving company. The car arrived in perfect condition. It went across country in the middle of the winter so other than it was dirty, I can’t hold that against somebody. And there was not a scratch, not a dent, or anything. I also had some stuff in the trunk and I asked the driver who came if he minded that I had some stuff in the truck. And he said, “No problem.” Then when the car was delivered, nothing that had been in the trunk had been touched.
Hello Steve,
We appreciate your thorough feedback. We are happy to know your car arrived in perfect condition and that you had a seamless experience with us. Thank you for choosing Ship A Car Direct!
Reviewed April 14, 2018
We were delighted with the prompt scheduling and pick up of our last minute transfer from Houston to Phoenix. John the broker was transparent in his work to find a qualified driver. Jim the driver called and was a gentleman. Car was delivered on time in great shape. Last minute transfer cost $250 for broker and $500 for the driver.
Hello Tucker,
We are also delighted to know that your car was delivered in great shape. It was our pleasure to have served you. Thank you for choosing Ship A Car Direct! :)
Reviewed April 14, 2018
The service is good and on time, we can suggest this to anyone. There is accuracy in the timing and good service, once the truck is assigned then you can believe that your package will be arriving as per their suggested date.
Hello Sivakumar,
We are happy to know your car was delivered safely and in a timely manner.Thank you for trusting Ship A Car Direct!
Reviewed April 14, 2018
I was moving to California and after looking at four other transport companies, I chose Ship a Car Direct based on their online reviews. I was in touch with Jennifer and she emailed me with my quote. She handled my transport request smoothly and it was highly satisfactory. The driver they sent out was neat too. He gave me the correct estimates and the pick up was near my apartment. My experience with Ship a Car Direct was good.
Hello Dheeraj,
We are happy to know that Jennifer was able to handled your transport smoothly. I am sure she had a great time assisting you. Very glad to know you had a good experience. Thank you for choosing Ship A Car Direct! :)
Reviewed April 13, 2018
I had a good experience with Ship a Car Direct. I got a referral from one of my friends. He used Ship a Car Direct earlier so I did go by that. I used them when I relocated from one state to another. I went online and took the quote then I got the confirmation email. I got a pricing before my transport. What I was quoted was actually just that amount only, so I was good with the quote. The only thing was that my driver got assigned at the very last moment. He was assigned on Friday and my flight was on Saturday.
The guy was not able to make sure at what time they would be able to provide me a pickup. That was the only step where I had some hesitation whether I did the correct decision or not. But later, it was like late night, the guy was able to pick up my car. He picked it up on time and then it was delivered. Although a small thing, the car was a little unclean. The transport took around five days. It was pretty much because it was snowing at that time. I know it was snowing on the East Coast and I didn’t opt for a covered car transport. It was an open truck so I have kind of anticipated to some extent that the car will be dirty. Overall, I would give a good impression to my friends about Ship a Car Direct if they would ask me about them. I would tell them that it is very nice and they could go ahead with that if their price range is perfect.
Hello Deepayan,
We are happy to know you had a good experience with us and we truly appreciate your feedback. Thank you for choosing Ship A Car Direct!
Reviewed April 13, 2018
I moved and I had to ship a Ford Escape from Cleveland to Los Angeles. I had never moved so far and I asked my friend who moved to LA, “What did you do to ship your car?” She told me about Ship a Car Direct and she said, “This is the price from Cleveland to LA”. She also said they allow up to 200 pounds. This is my friend whose parents helped her move and they’re cheap so I figured it had to be a reasonable price and a good company because her parents wouldn’t have ever done otherwise.
I used Ship a Car Direct's quote calculator and it said, “Type in what the distance would be.” I put in Cleveland to LA and it said, “We can do it open or closed”. My car is old and it doesn’t really matter if it’s in an enclosed thing or if it’s open. Every single question that I had, it was like, “Do you want it open or closed?” I’m like, “What does that mean?” And then there is a 20-second video explaining to you what that means. It said like “What can you do to prepare for your car being shipped?” The videos on their website explained everything really simple. My other friends who had gone through other companies said $1000 sounds about right. I didn’t hear anyone ship their car out west for cheaper. I paid a little more but basically Ship a Car seemed to be right on point with everybody else’s prices.
I communicated with them online and after that, I ran into a big issue where the day before my car was supposed to be shipped, it was discovered that my car was leaking transmission fluid and I didn’t know what to do. My options were either ship my car with transmission fluid leaking and deal with it when I get to LA or I call and talk to Ship a Car and be like, “What changes if I push this back a day?” “What changes if I cancel?” I called Scott, their rep, and he called me right back. He told me, “What you can do is you can contact your carrier and ask them to have you be the last on your route for the day so you can get it repaired all day tomorrow.” He said I’ll be cutting it close but he thinks that it would be good. That gave me options and he helped me figure the whole thing out. The carrier was super-helpful and my car actually got to LA earlier than I expected.
There was another issue and Ship a Car Direct worked with me on that as well. I originally said I need my car to arrive in LA by this day. Then, I got an email that said it was gonna arrive a couple of days after that. That’s not gonna work because when I get to LA, I have to go to San Francisco for the weekend. But I told Scott that. And the same thing, he just said, “I’ll do what I can and also talk to your carrier.” It ended up arriving earlier than the day I had even requested.
There were two issues and Ship a Car Direct helped me deal with it spot on. I paid cash and it was done. They came right to where I shipped it. I asked them to pick it up at my parent’s house and they were unable to do that since it was a residential neighborhood. But they dropped it off at my friend’s apartment complex, so easy-peasy. They picked my car up Wednesday evening, and it arrived Tuesday afternoon. When the car arrived, it was dirty but then again, I picked the open carrier. This is the first time I’ve ever moved across the country, so it was nice to be working with a company that made everything pretty easy.
Reviewed April 12, 2018
We are military and we were moving from California to Virginia. I used a different transport company the last time I moved. I put in a request for information and I immediately got bombarded with texts and emails. The people that were contacting me were hounding me. Everyone was telling me that I have the best deal and they would be the best. They were stalkers. Then I started talking to people and they badmouthed each other. It was an interesting process.
But I went to a website that rates everybody and because Ship a Car got good ratings, I contacted them. In a good sense, they never contacted me which is the way it was supposed to be. They weren't hounding and after talking to them, I just felt comfortable using them. They got mostly good ratings. Not everybody was happy and they had a few bad things but the good outweighs the bad.
Their reps were good and the interactions were easy. We did everything through email so they sent all the information I needed. Then the driver contacted us. I gave them the window and they were there the first day. I talked to the driver on the phone and he was fine. He met us at the Desert Center and picked up the car. They said the transport would take seven to 14 days but 12 days later, it was delivered to the parking lot in Target near our house. They couldn’t get it to our neighborhood so they just went to the closest parking lot. The car was a little dusty when we got it but it was fine.
The quote they gave me was pretty accurate. It worked okay for me because it didn’t change. The quote was what I paid and it was good for the service we got. I could have gone to someplace cheaper but I couldn't trust that. Their cost was pretty averaged priced compared to other companies. Although it wasn't the lowest, it was also not the highest. If anyone asks me about Ship a Car Direct, I would tell them to use Ship a Car Direct. It worked out fine for us.
Hello Kim,
We are delighted to know your car transport went well. We thank you for your detailed feedback and for your recommendations. Thank you for choosing Ship A Car Direct!
Reviewed April 11, 2018
Ship A Car Direct came through with only a couple of hours left before my drop dead deadline to fly out of state -- and at the start of a holiday weekend, no less. Eve came through -- just like she promised. She even split the bid-up cost with me to get a driver to take the car over the holiday. That's whatever-it-takes service! I shipped two cars with Ship A Car Direct in the last two months and Eve was great both times. I highly recommend this company if you want to ship a car.
Hello Mark,
We are happy to know we were able to provide you a wonderful experience. Glad to hear Eve did a great job as well. We appreciate your recommendations. Thank you so much for trusting Ship A Car Direct!
Reviewed April 11, 2018
This was a great experience to have Ship A Car Direct to ship my car. They picked up my car really on time and deliver it even little earlier than I expected. During the shipping, they also kept communicating with me and kept me posted about the current status of my car. I really appreciate their assistance and so satisfy with their professional performance.
Hello Guosong,
We are happy to know that you were satisfied with the service we provided. We are also happy to know that you had a great experience with us. Thank you for choosing Ship A Car Direct!
Reviewed April 11, 2018
I purchased a Mazda Miata and I had to have it transported from a little over 500 miles away. I looked into two transport companies and Ship a Car Direct had really good reviews online. The price was competitive, too. I used the online quote calculator and it was easy to go on there and get an idea of what the shipping would cost. And I had never shipped a car before, so to be able to do it that easily was very helpful. The quote was also very accurate compared to the final cost. Also, the cost was fair in relation to the quality of the service. Ship a Car contacted me via email and they called as well. They were very helpful and nice and they explained the whole process.
Ship a Car communicated with the driver very well and they set the time frame and delivery location. It took three days for them to transport my vehicle. The driver contacted me when he got close to my house and let me know when to expect him. He came a day earlier from what I was expecting and I wasn't at home that day so we had to wait until the next day. But, it worked out that way. My vehicle was fine when it arrived. And it was a smooth transaction and easier than I thought it would be. I would recommend to use them.
Reviewed April 11, 2018
I live in Connecticut and I was buying a car for my friend who lives in California. Needing a transport service, I went with Ship a Car Direct since they had the best rating. We got the job done. Their rep got where I wanted to ship the car from and where to. And whenever I called, I got addressed. I asked when the driver would arrive and their rep told me. The driver was good too. I called and said when the car would be delivered and where I should meet him and they answered. They showed up. The car was a little dirty when it arrived but it was winter so it was understandable at that time of year. We got lots of snow so it was expected. Otherwise, I didn't see any damage which was great. Ship a Car Direct is reliable and definitely well worth a try.
Hello Lufeng,
Glad to hear your car has been delivered safe and sound. Thank you for sharing that Ship A Car Direct is a reliable company. Looking forward to serve you again.
Reviewed April 10, 2018
First time customer for Ship a Car Direct. Skeptical at first, however the price was very reasonable and service was courteous. Had no issue at all along the way. Delivery was smooth and car arrived on time. Would do business again in near future. Highly recommended.
Hello Jeff,
We are glad to hear that there were no issues encountered in transporting your vehicle. Happy to hear you had a wonderful experience as our first time customer. Thank you for choosing Ship A Car Direct! Looking forward to serve you again.
Reviewed April 10, 2018
Best price and best people to work with. Ship A Car Direct is very professional, gives you plenty of resources along the way and are easy to work with. I shipped my car from CA to VA and had no issues. It arrived in a timely manner and in the same great condition it left in.
Hello Brielle,
We are happy to know that your car has been delivered in a timely manner without any issues. Thank you for trusting Ship A Car Direct!
Reviewed April 10, 2018
I was relocating from Maryland to Illinois and I needed my second car, a personal Sedan, shipped. I looked at three different transport companies and Ship a Car Direct's price made me pick them. I went online, requested a quote and they sent a figure back to me via email. The communication was very good and their rep responded to all and any of my questions. During the delivery, I had to call the company to get the driver to call me to give me a timeframe. The driver finally called and gave me a two-hour heads up saying that he was going to be here. He made my expectations about the timeframe of the delivery happen but it came down to the last minute. I was moving away from that house that day and I got a notice on that day that they're picking up the car. The car's condition was good upon arrival and I would recommend Ship a Car Direct.
Hello Michael,
We are happy to know that the communication was very good and that we were able to respond to all your questions. Glad to also hear that the car's condition was good upon arrival. Thank you for choosing Ship A Car Direct!
Reviewed April 9, 2018
I have to admit Ship a Car Direct asked more than the average quotes I received after filing my request on a quote website. Actually, Ship a Car Direct didn't contact me at that time. But after the first shipping company bailed me, I called them and got shipping arrangement on the same day. The driver is responsible too. Called and messaged to make sure the address and contacted me when he couldn't get in touch with the buyer. (I sold my car when I moved to another state and shipped the car to the buyer as it's an EV.) After a whole morning regretting that I didn't check reviews before selecting a shipping company and considered only cost, I have to say I would rather pay more to get my car shipped.
Hello Weiyi,
We are happy to know were were able to help you in transporting your vehicle.Thank you for choosing Ship A Car Direct!
Reviewed April 9, 2018
I've used your competitors before and you guys are by far the best. Very happy with my experience. The vehicle was delivered on time as promised in a covered trailer with other luxury cars. I was very impressed.
Hello Scott,
We are glad to know that you were very happy with your experience using Ship A Car Direct! We are also happy to know that you were impressed with the service we provided. Thank you so much for trusting us!
Reviewed April 9, 2018
The auto was picked up earlier than anticipated by courteous and friendly drivers, delivered in less than 72 hours from California to Florida on a multiple car transport, and arrived in clean and perfect condition.
Hello Larry,
We are happy to know your car was delivered in perfect condition. Thank you for choosing Ship A Car Direct!
Reviewed April 9, 2018
I’ve used Ship a Car Direct twice now and am happy with both experiences. Matt is very personable and straightforward. Both transport companies he found for me were prompt and courteous. I would not hesitate to use Car Direct Again.
Hello Lawrence,
We are glad to hear that Matt did a great job in assisting you with your car transport. Thank you for trusting Ship A Car Direct and we are looking forward to serve you again!
Reviewed April 9, 2018
John was my rep who helped me with two shipments within a week of each other. He was amazing and super easy to get in contact with. It was my first time ever shipping a car so having him there as a resource really helped me be less nervous about the entire process.
Hello Mallory,
We are delighted to hear about how amazing John was in assisting you with your car transport especially it was your first time transporting it. We will surely commend him for a job well done. Thank you for trusting Ship A Car Direct!
Reviewed April 9, 2018
My son was moving from California to Florida and I needed to ship a personal vehicle. We had another company last year to ship it from New York to California and they were a nightmare. They had shipped the car to the wrong part of the state and they were delayed by about five days. So, I went online and I checked Ship a Car Direct out. The company had some good reviews. I called and their rep did a very quick job of setting it up. He took all my information down and everything was accurate. He would touch base with me, let me know when the car left to when it was gonna be dropped off. We called each other back and forth a few times and it worked out great.
The quality of service was good. Everything was on time as laid out, as far as pickup and delivery. Price-wise, they were a little less than the competitor was last year. I was happy with the service and the price. The delivery was good but the driver who dropped the car off did not speak English that well, so we had to get someone on the other end that spoke Spanish to really get everything down correctly. It was very hard to understand him when he was delivering, what town he was in and when he was getting there. But the vehicle was delivered just about right on time. It was a very good experience and much better than the people we had last year. We’re very happy with Ship a Car Direct.
Reviewed April 9, 2018
I was relocating and I needed to transport my sedan from Georgia to California. I looked at six different transport companies before choosing Ship a Car Direct. Ship a Car Direct and another one had the same price, but when I contacted the other company, they had a high-pressure sales tactic and the rep wouldn’t stop talking. It was rude and when I talked to the other lady at Ship a Car Direct, she was nice and explained everything well. It was a trust thing with this stuff because I only have one car, so I wanted it to work out. I've never shipped a car before, so I didn’t know a lot about it. But I had a much better comfort level with the person I spoke with from Ship a Car Direct.
The delivery team worked with me and they were very accommodating. I lived in a temporary housing at that time and I told them that I was going to return a rental and asked if they can just meet me at the location. They were fine with that, so they pulled up outside of the rental car place. I dropped the rental car off, went out to the street and they unloaded my car there. I signed the paper and gave them the money. The final cost was exactly as quoted to the penny. I would definitely tell my friends to use Ship a Car Direct because everything worked fine and the people were very personable and very straightforward and explained everything, and I had a good feeling about it. They did a good job, and the car wasn’t damaged.
Hello George,
It was a pleasure assisting you in your car transport. Glad to know your car has been delivered safe and sound. Thank you for your high recommendations and thank you for choosing Ship A Car Direct!
Reviewed April 8, 2018
A friend had given us a Volvo XC90 SUV and they lived across the country. We decided that instead of driving it across the country, we would ship it to reduce the mileage. There were just very positive reviews on Ship a Car Direct and it seemed that they were on top of things. I had a very good interaction with their reps and I felt that their expertise was excellent. We had quotes from other companies that were plus or minus $200 and I thought the quote Ship a Car gave me was very reasonable. Their quote was within $50. The delivery of the vehicle came in early at around 6:15 in the morning. My wife was able to do an inspection and the car started up fine. There was also no hassle.
Hello David,
We are glad to hear about your hassle-free experience. We are also happy to know your car has been delivered safe and sound. Thank you for choosing Ship A Car Direct! :)
Reviewed April 8, 2018
I had to get a Coupe moved from Portland to Northern California. I looked at seven different transport companies and Ship a Car Direct's price, honesty and ability to get a hold of them easily made me choose to go with them. I was trying to get the most economical via when reading reviews and looking at companies. Ship a Car Direct had great reviews and everything looked pretty positive about them. John helped me out. He was a nice guy and kept me in the loop. The quote I originally received was perfectly accurate. Ship a Car Direct got the vehicle here earlier than expected. They told me it could take up to three days and it was here in a day and a half.
The delivery of the vehicle went fine. The guy rolled up in the court here and I met him there. He unloaded the car and we did a walk-around together. The car was clean considering the weather. I signed off on it and in 15 minutes, we were done. Ship a Car Direct lived up to what I expected and to what I read. It was a positive experience. It was not the first time I’ve used them and I will use them again. I’ll recommend them all day. They were easy to work with. Their pricing was right about in the middle and I felt comfortable with what I was hearing and seeing.
Reviewed April 7, 2018
I needed to ship a regular four-door sedan from one city to another. My friend referred me to Ship a Car Direct and the interaction I had with the rep from Ship a Car Direct was good. He was excellent in terms of expertise and I was able to take advantage of their free quote calculator with the pricing and the actual quote in the end came out close by around $50. The total transport took five days and the delivery experience was great.
Reviewed April 6, 2018
I've never shipped a car before, and was very nervous. Called several shippers that promised the world but could not deliver. Ship A Car Direct shipped my car for reasonable price with great customer service. Would definitely use them again.
Hello Greg,
We are happy to hear you had a great experience with Ship A Car Direct. It was our pleasure to have assisted you in your car transport. Looking forward to serve you again! :)
Reviewed April 6, 2018
I bought a BMW car that I needed to be transported for 800 miles from New Jersey to Wisconsin. I was looking at two transport companies then decided to go with Ship a Car Direct as their description seemed a little bit better and they were more responsive than the other company. I was contacted by their representative when I got a quote but I told the rep that I wasn't ready yet. Once I was ready, I contacted her and she made the posting or the listing. Then I got a couple emails from their insurance department telling me to take pictures and then I was contacted by the actual shipping company.
I did use Ship a Car Direct's online quote calculator and it helped me quite a bit because I would not have the slightest clue what the price would be without hitting up a couple of those quotes. The quote I received was dead on. It was also very reasonable because I was looking at airplane tickets and gas prices. It was cheaper than me flying out and driving back myself. Plus, it saved me the drive.
The delivery of the car was on time. It took two or three days. They said the car would arrive sometime on a Wednesday. They called the night before and told me that it was gonna show up today. Then the driver called me and advised me that he would be arriving at a particular time. I drove and swung by. We went to a Wal-Mart because he has a giant truck. He pulled my car off the truck and I paid him the money. The car was exactly the same as it was when I left. Everything worked out. They did fine. I have heard terrible and awful things about shipping cars but my experience was excellent and perfect from my perspective. If anyone asked me about Ship a Car Direct, I would tell them to go for it.
Reviewed April 6, 2018
I was relocating a Mercedes from Florida to Wisconsin. Before I found Ship a Car, I tried the other transport company but it took them a while longer to find somebody to transport my car. When they gave me their information, the other people were unresponsive and they didn’t call me. They were supposed to pick the car up a certain day and they said they will be there but they never showed up so I just called and canceled the service with them and found a different broker which is Ship a Car Direct. I made one phone call and the rep at the phone became my representative. The process was all easy. I told her what I wanted and she sent me a quote. I ended up having to raise the number a little bit over the original quote and that was for someone to pick it up because it was sitting there for a couple of days. I authorized my rep to do it and it still ended up being a little cheaper than the original carrier so it wasn’t a big deal.
I sent out the paperwork and approved it. The carrier driver picked up four days after the time I told them they could pick it up. Their driver was responsive. He called and came when he said he was going to come and he got it there with no damage. It was the first time I've ever shipped, and probably the last time because it's not something I really need to do and if it wasn’t winter, I would have driven it. Nonetheless, the cost was reasonable. The carrier driver had two other vehicles on the truck, but I know maintaining a big truck is not cheap so it was less than I expected it to be. The delivery was smooth. The rep came and was there for 20 minutes. He’s very professional and inspected the vehicle thoroughly. There was a couple of little boo-boos that I didn’t even notice, but they were down on the winds. Ship a Car Direct did their job and did what they were supposed to do. I was happy with them and I would recommend them.
Hello Michael,
We are happy to know that the transport and delivery went smooth. It has been our pleasure to assist. Thank you for choosing Ship A Car Direct!
Reviewed April 5, 2018
We needed to transport our car From Rochester, NY to Scottsdale, AZ. We are very happy we chose Ship a Car Direct. Communication during the process was excellent as they picked up the car when they said they would and delivered the car as promised. The carrier Ideal Express Car Carrier was equally excellent. Would use them again if needed.
Hello Richard,
We are glad to know that you were happy with your transport experience.Thank you for choosing Ship A Car Direct! Looking forward to serve you again
Reviewed April 5, 2018
Very pleased with the service I received. The process was extremely easy and the personnel of Ship A Car Direct kept me informed of every step. The shipper that they picked was excellent and efficient. My car arrived a day before it was scheduled, which was great!
Hello Martin,
We are happy to know that you were very pleased with your transport experience. Thank you so much for trusting Ship A Car Direct!
Reviewed April 5, 2018
I had a car which I gave to my niece as a birthday gift. However, I live in Houston, Texas and she lives in Saint Louis, Missouri. I looked at three different transport companies. My top criteria was how much it was going to cost because that’ll throw it out if it was too much. Second was how they're going to handle it , insure it, who’s driving it and how long it takes. And then the third level is how well the person was going to be to interact with in doing the whole deal. Ship A Car Direct met all three of them so I went with them.
I submitted an online request for a price and got a response. I waited some time and I repeated that process, got another response and the second price was lower than the first. I was able to take that quote without speaking to a person that was trying to sell me a service. I was able to go online and look at other companies and see what their fees were and compare them. I did a Google search and looked into how the system works, how they contact shippers, how middlemen and their fees work as they contact the driver, how they load it, and what kind of transport it's going to be. I also looked into the insurance and how they're going to cover and inspect it. I talked to the rep on the phone and he wasn’t like a salesman. He was direct and straightforward. I like that process and so everything was up to my expectations when I called.
After investigating the three, Ship a Car Direct seemed to have the best ability to track the shipment, the best driver, online service and the contact people. Also, it felt that everything was upfront regarding the fees, how the system works, how they're going to handle the transport and who's going to drive it so I trusted them. It was very informative with the videos.
However, the car arrived earlier than expected so I had to hurry up and make arrangements for somebody there to receive the car. I paid the middleman fee in advance via credit card and the second half of it was when the driver delivered the car. The car was inspected then the driver was paid with either a cashier’s check, not a personal check, or cash. But, it was still a top notch service and they handled things excellently. I'd recommend them.
Hello Gary,
We are happy to know that you like our transport process and that you mentioned that we were able to provide a top-notch service. It has been our pleasure to assist. Thank you for trusting Ship A Car Direct!
Reviewed April 3, 2018
I needed to have my father's car shipped as he was moving from Oklahoma to Arizona. I read positive reviews from Ship A Car, so I decided to give them a try. They had excellent customer service and prices. I could not be happier with the service I received. We shipped the car on time for less than I expected. I highly recommend them.
Hello Troy,
We are delighted to hear about your fantastic experience with Ship A Car Direct! . We appreciate your high recommendations.Thank you so much! :)
Reviewed April 2, 2018
I have never shipped a vehicle before so I was nervous about the prospect. David was great to deal with. The communication was great. The car was picked up on time. The driver was professional and courteous. The car was delivered on time and in perfect shape. Follow up communication was excellent. I am going to use this company again next month to ship my truck. I would absolutely recommend them.
Reviewed April 2, 2018
First time I've shipped a car and was pleased with my experience with Ship A Car Direct. Offered lots of information about the process and communicated every step along the way. Transaction went smoothly and my car was delivered in a timely manner. Professional service at a good price.
Reviewed March 30, 2018
Easy to book. Excellent communication. Shipped car RI to AZ, and even though 26" of snow closed I-95 on pick up day, the carrier stayed in contact, and delivered our vehicle a day earlier than expected.
Hello Stephen,
We are happy to know you had a wonderful experience. Glad to hear your car was delivered earlier than expected despite of the weather condition. Thank you for trusting Ship A Car Direct!
Reviewed March 27, 2018
They were great to work with and the customer rep was really nice and helpful. They always checked up to make sure I am satisfied and were friendly with their dealings. Definitely recommend them. You will not regret.
Hello Firas,
Glad to here you were satisfied with the service we provided. Thank you for your recommendations and thank you for choosing Ship A Car Direct!
Reviewed March 27, 2018
Ship a Car Direct made shipping my vehicle a stress free part of my move. Their pricing was extremely competitive and their customer service exceeded expectations. I was kept apprised of the status of my order throughout the process and my vehicle was picked up within the date range I requested. The carrier utilized was professional and courteous and my vehicle arrived at the destination two days earlier than expected. I highly recommend Ship a Car Direct!
Hello Kevin,
We are happy to know that the transport of your vehicle was stress-free. We appreciate your high recommendations. Thank you for choosing Ship A Car Direct!
Reviewed March 26, 2018
Great job, I was very happy with the entire process. Car was clean and delivered on time. I will use them again and will also tell my friends. Kosta was a big help, quick to return calls even on weekends.
Hello Roger,
We are glad to know that you were happy with the entire process. We will surely commend Kosta for a job well done. Thank you for choosing Ship A Car Direct!
Reviewed March 26, 2018
Car was transported from California to New Hampshire without a problem or damage and sooner than promised. The whole process went smoothly starting from booking, driver assignment, pickup and delivery. I was apprehensive because I had a bad previous experience of auto transport. Matt stayed in touch throughout till the car was delivered. The whole experience was much better than my expectation.
Hello Jitendra,
We are happy to know that the whole process went smoothly. We are also happy to know that Matt stayed in touch with you all through out and that your experience was much better than you expected. Thank you for trusting Ship A Car Direct!
Reviewed March 26, 2018
My main message is that Ship a Car Direct did a great job in shipping my auto from Ohio to Texas. It started with my conversation with Jennifer who provided excellent communication and customer service. Return calls emails--always on top of it. The driver also did an excellent job of communication by phone, scheduling pick-up and delivery exactly as he told me. Ship a Car made it easy! Thanks.
Hello James,
Glad to hear that we were able to make it easy transporting your vehicle for you.It has been our pleasure to have assisted you. Thank you for trusting Ship A Car Direct!
Reviewed March 26, 2018
This was a very good experience. Pricing was affordable and communication through the whole process was fantastic. Car arrived safely and they made a stressful confusing situation much easier to handle.
Hello Tara,
We are happy to know that you had a very good experience and that your car arrived safely. Glad to know we were able to make things easier for you.Thank you for choosing Ship A Car Direct!
Reviewed March 26, 2018
I gave Matt a range of dates to have my cars picked up. He was in regular contact with me from the time I placed my order until he called me to tell me he found a carrier. Matt advised me up front they would change my credit card a percentage of the fee when he found a carrier and I would pay the carrier with a certified check for the balance upon delivery. That was exactly what happened. The carrier picked my cars up in Pennsylvania when he said he would be there and delivered them to my new home in Texas a day early. I would definitely use Ship a Car Direct if I ever have to ship a car again.
Hello Donna,
We are glad to hear that the transport of your vehicles went well. Looking forward to serve you again. Thank you for trusting Ship A Car Direct!
Reviewed March 25, 2018
Matt at Ship a Car Direct did as exactly what he said he was going to do. He explained how the process work, then told me to review the videos, and it worked out well, my car was delivered on time. At no time was I ever left hanging, there was always a way to reach someone. I would recommend Ship a Car Direct. They are fair and reasonable.
Hello Tracey,
We are happy to know that your car was delivered on time. It is also nice to know that Matt did a good job in assisting you, we will surely give him a pat on the back! Thank you for trusting Ship A Car Direct.
Reviewed March 23, 2018
My experience with Ship a Car Direct to the actual delivery of the vehicle was as good as could be... absolutely without a hitch! (no pun intended) Putting together the order, pickup and delivery went very well, easy. I will definitely use Ship a Car Direct in the future, don't want to give up a good thing!
Hello Terry,
We appreciate you taking time to share your experience. It is nice to know that you had an easy time transporting your vehicle. Looking forward to server you again. Thank you for trusting Ship A Car Direct!
Reviewed March 22, 2018
Extremely satisfied with the service. You guys are doing a great job of shipping cars from one place to another. No delays, no car damage. The price was also pretty good. Will definitely recommend your service to my friends who need a car shipped from one location to another. Keep up the good work guys!!!
Hello Amey,
It is great to know that you were extremely satisfied with the service. Thank you for your recommendations and thank you for trusting Ship A Car Direct!
Reviewed March 22, 2018
Everything about my vehicle was a pleasant experience. The customer support staff was very helpful and knowledgeable. The pickup dates and drop off dates were accurate and my car made it to me exactly the way it left.
Hello Marcello,
We are glad to hear that you had a pleasant experience and that our customer support was very helpful to you. Thank you for trusting Ship A Car Direct!
Reviewed March 21, 2018
It has been a pleasant experience to ship the car through Ship direct. Their constant reminders about when and who will ship my car were fantastic. The drivers who picked the car were very good and professional.
Hello Surya,
We are happy to know that you had a pleasant experience transporting your vehicle. Thank you so much for choosing Ship A Car Direct!
Reviewed March 20, 2018
Ship A Car Direct was as good as it gets as far as I'm concerned. Their constant, professional care from the request for a quote until after your car arrives is amazing. One person was my contact the entire time and any time I contacted him, he personally responded quickly. Pick up was seamless, as was delivery... and it was an early delivery! They even take care of damages should they occur "ahead of time". You won't find a better company to trust with your car move. And when we move, we need trust!
Hello Donna,
Glad to know you had a seamless experience transporting your car with Ship A Car Direct's assistance. Thank you so much for the trust!
Reviewed March 20, 2018
We had a car shipped from NM to TX and it was easy and a great overall experience. Our Rep was attentive, followed up quickly with any changes and was fair about pricing. We would definitely use this service again in the future.
Hello Jennifer,
We are happy to know that your transport experience with Ship A Car Direct was great and easy. We are looking forward to serve you again. Thank you so much!
Reviewed March 19, 2018
The whole process was simple and on time based on the timelines that Jennifer helped me select. I appreciated all her help and experience. The car was delivered by an open carrier and hence was dirty as expected however without any damage.
Hello Sara,
Glad to hear that you found the transport process simple and that your car was delivered safely. It was our pleasure to have helped you. Thank you for choosing Ship A Car Direct!
Reviewed March 16, 2018
Had a car transported from CT to CA using Ship A Car Direct. Could not have been more pleased. Jennifer was on top of everything, checking in regularly to be sure things were going well. She was friendly and informative. Thomas at Longhaul Auto Transport was wonderful. On time, also kept us informed and very nice. We were very comfortable leaving the car with him and knowing he would be the one to meet up with our 27 yr. old daughter.
Hello Marcia,
We are happy to know that you were pleased with how the transport and delivery of your vehicle went. We are also happy to know that Jennifer was on top of everything. We will truly commend her for a job well done. Thank you for choosing Ship A Car Direct!
Reviewed March 15, 2018
Thank you for everything, Stefan’s customer service is excellent! Consistent communication and great understanding of the service you guys provide, he answered all my questions throughout the process. Everything went great! Vehicle arrived a day early and my friend was able to receive my vehicle with no problem in my absence.
Hello Ismael,
It is nice to know everything went great. We will surely commend Stefan for a job well done in assisting you. Thank you for choosing Ship A Car Direct!
Reviewed March 14, 2018
I was very grateful for the service I received from my broker John **. He was very reassuring and patience with me. My driver was also the same and was delivered on time. I would highly recommend Ship A Car Direct.
Hello Phyllis,
We are happy to hear that John was able to make you feel comfortable in transporting your vehicle. We will surely let John and the driver know how grateful you are for his assistance. Thank you for choosing Ship A Car Direct!
Reviewed March 13, 2018
Excellent service and value for amount charged. Customer service stayed in contact at all times ensuring good communication between shipper and transport driver. Would use Ship a Car Direct again when needed.
Hello James,
It has been our pleasure to be able to provide you an excellent service. We are looking forward to serve you again. Thank you for choosing Ship A Car Direct!
Reviewed March 13, 2018
This co. was fantastic. Their price was fair, and the service was impeccable. They came exactly when they said, and delivered the car without any problems when they said they would. I would definitely recommend Ship a Car Direct.
Hello Valerie,
We are delighted to know that you found Ship A Car Direct's service impeccable. Thank you for your high recommendations.
Reviewed March 13, 2018
I have used several auto shipping brokers and this one has been the best so far. The videos they send are accurate and honest. The truck company they contracted was good. They were on time and they delivered the vehicle without a scratch. I am very satisfied and would use them again.
Hello Julia,
We are happy to know that you were very satisfied with your experience with Ship A Car Direct! Glad to hear that your car has been delivered on time without any damages. Looking forward to assist you again. Thank you for choosing Ship A Car Direct! :)
Reviewed March 13, 2018
I was very pleased with the entire process from start to finish. It was my first time shipping a vehicle so I was rightfully nervous. Customer service was great and the driver was very courteous. I was impressed my driver wiped his hands clean prior to entering my vehicle. He wanted to ensure he didn't get any dirt or grease inside my SUV. I would definitely use this service again. Thank to all. :)
Hello Sharon,
We are glad to know that you had a great experience in transporting your vehicle for the first time. Happy to hear that you were pleased with how the transport went. Looking forward to server you again. Thank you for choosing Ship A Car Direct!
Reviewed March 12, 2018
I feel safe to say that when I was shipping my car I was a bit hesitant to do it with just anyone. This is where Ship a Car Direct shined the most and they really took care of all my questions and concerns without missing a bit. I highly recommend using their services!
Hello Gustavo,
It has been our pleasure to serve you. We are glad to know that the transport of your vehicle went smoothly. Thank you for trusting Ship A Car Direct!
Reviewed March 12, 2018
Shipping our two cars across country was a great concern to us. We hired Ship a Car Direct to do so. We received continual updates and reminders before pickup. Pickup was on time, easily accessible, and the bill of ladings fully explained and fairly documented. The driver was courteous and helpful. The delivery of our cars was on time, even earlier than expected. The cars were in great shape. The driver helped us with the two cars on the end since one person was receiving both cars. The whole experience exceeded expectations.
Hello Alice,
We are delighted to know that we exceeded your expectations. Glad to hear that your cars were delivered safe and sound. It has been our pleasure to serve you.Thank you for choosing Ship A Car Direct!:)
Reviewed March 12, 2018
I was at first skeptical to use any company to transport my car from the East to West Coast. But Ship A Car Direct came through on time and budget with no problems whatsoever. Very satisfied not only with the service and driver but also with the communications that kept me up to date in the process. I would not hesitate to recommend this company.
Hello Steven,
We are glad that you were very satisfied with your transport experience with us. We appreciate your recommendations. Thank you for choosing Ship A Car Direct!
Reviewed March 10, 2018
We were very pleased with this company. They picked up the car as scheduled and delivered it a day early. The process was quick and easy. They stayed in constant contact to be sure we were informed of the progress of the trip from AZ to VA.
Hello Rochelle,
It is great to know that you were pleased with the transport and delivery of your vehicle. Thank you for choosing Ship A Car Direct!
Reviewed March 10, 2018
I am so friggin’ happy with Ship a Car Direct. I got my dream car and had to ship it. I was so scared something would happen to it. Customer service was super communicative. When I asked for my assigned carrier’s insurance info, they provided it within minutes!! They left all the decisions up to me, once we found a carrier I was comfortable with, I had my car within days. When Stefan was unavailable they had a 24/7 hotline that was just as helpful. They also offer that if something happens to your vehicle and the carrier dishonestly doesn’t take responsibility, Ship a Car Direct will take care of it. I’m not sure what the limitations are. Thankfully I didn’t have to deal with that, as my car didnt even get dirty, traveling from MD to Miami.
One more thing - they have an app for documenting the condition of your car before and after delivery. It just for taking pictures, but for someone like me for whom just where on the car to take such photos sufficiently isn’t intuitive, their app made it easy. The photos are submitted directly to Ship a Car Direct, likely making the claim process easier (I would imagine). Overall, Ship a Car Direct took care of my new fancy car, for $645. What a steal.
Hello Ian,
We are happy to know that everything went smoothly with the transport and delivery of your dream car. Congratulations on your new car and thank you for trusting Ship A Car Direct!
Reviewed March 8, 2018
Shipping of 1969 Firebird - I have transported multiple cars over the years, and this was the best experience I have had. We were kept informed, and the company had an app so we could document the condition of the car prior to shipping. The individual that picked the car up was helpful and careful with vehicle loading. At arrival he called the night before, and delivered the car at the predicted time and date. Really a very good experience.
Hello Lynnae,
It is nice to know that you had the best experience. Thank you so much for choosing Ship A Car Direct!
Reviewed March 7, 2018
We were transferred to Arizona, from Oregon, after being in the same home for 20 years. Of course we have two vehicles. We decided to look into shipping a car and oh my goodness - we were bombarded with aggressive emails from companies promising the moon and saying horrible things about other companies. It was so bad We had decided to just go ahead and drive two cars the 1500 miles.
Then I got an email from Eve at Ship a Car. I decided to try one more time. I’m so glad I did. It was such a wonderful experience. I was guided through the whole process. Eve kept me informed every step of the way. The driver they set us up with was AMAZING. Max, at comic transport was one of the nicest people we have met. He picked up our car on time and delivered it early. He was super friendly and really good at maneuvering those cars into that deck. He took very good care of our baby. Highly recommend Ship a Car Direct. Will never use another transport company. They have my business for life. Thanks guys!!!
Hello Lindsay,
We are happy to know that you had a wonderful experience. Glad to hear that eve was able to informed you every step of the way. We truly appreciate your recommendations. We are looking forward to serve you again. Thank you for choosing Ship A Car Direct!
Reviewed March 5, 2018
Great Experience. The rep, Jennifer, was great to work with. Once I placed the order, the next day I had the vehicle picked up, and the following day it was and delivered to my house. The driver was on time to pick up the vehicle and the driver gave me a courtesy about an hour before arriving.
Hello Rick,
We're delighted to know that we were able to provide you great service. I am sure Jennifer and the driver also had a great time assisting you with the transport of your vehicle.Thank you for choosing Ship A Car Direct!
Reviewed March 4, 2018
Used for brand new 2018 Camry Hybrid Se from Hagerstown, MD to Sugar Land, TX. Great service, no hassle. Driver was awesome, keeping in communication throughout transit and delivered car earlier. Matt & Jennifer were great in service. Though they are not cheaper or costlier, very reliable, dependable and honest. Recommend it to all.
Hello Bharat,
It's nice to know that Matt and Jennifer were able to provide you a great service. Glad to hear you were able to rely and depend on the service we provided. Thank you for your recommendations! :)
Reviewed March 3, 2018
From the first contact in getting a price quote through the decision making process as well as pick up and delivery of my 6 month old car this company was terrific. I also appreciated the educational videos and support. Helped me prepare for the entire move start to finish. They did what they said they would do and they did it in a professional helpful way. I highly recommend with absolutely no reservation!
Hello Bonnie,
We are glad to know that the videos and support helped you prepare in transporting your car from start to finish. Thank you for your recommendations and thank you for choosing Ship A Car Direct!
Reviewed March 2, 2018
We are a First time buying a vehicle out of state. We reviewed several companies for transporting and decided on Ship a Car Direct. The reviews for this company were very high And after speaking with a representative I felt like it was a small company and could handle our transport needs. The communication between eve sending emails and phone calls was outstanding. There was never a question Of what was happening with the pick up of our vehicle from Pennsylvania to Missouri. I wanted to say thank you again to Ship a Car correct for outstanding job and a minimum of five stars for their service.
Hello Kenny,
Thank you for taking time to share your experience. We are happy to know that you had an outstanding experience with Ship A Car Direct!
Reviewed March 2, 2018
My son was moving to Phoenix and we wanted to ship the Ford F-150 truck there. I went online and Ship a Car Direct was the one that came up and had a good quote, so I took them. The reviews were all really good so I was happy. Their reps were really good, on top of things and easy to talk to. They sent me emails often letting me know that they're trying to get someone to take the car and all that. The pick-up was just down the street from our home which worked out great. The driver was really, really nice. He went out of his way and we checked over the car. He was great. If we needed anything, we could call him directly. And then, from my son's end, since he has started a new job, the driver didn’t want him to leave work so he came and got my son and then brought him back. It worked out and he couldn’t have been more gracious.
Hello Denise,
We are happy to know that the transport of our son's car went smoothly. We were glad that you find our representatives easy to talk to. It has been our pleasure to assist. Thank you for choosing Ship A Car Direct! :)
Reviewed March 1, 2018
Ship a Car Direct did a good job at communicating with me. When I had them transport my Volkswagen due to a move, I wasn’t left out in the dark about anything. My interactions with them were mostly done through email. Between the service, communication was big. It's the first time I shipped a car. So, you get a little bit worried. You don’t want anything to happen to it. But they kept me informed through the process and that helped make things a little bit easier. The quote they gave me was fair and the final price was exactly as quoted.
The driver called me for the delivery and told me that I had to meet them in a shopping plaza because they don’t feel comfortable taking the truck into a neighborhood. When I met them, we walked over the car before we signed anything over and to make sure that there were no damages. I didn’t feel rushed or pressured to go over the car. Once that was done, I paid them the balance. The Volkswagen arrived fine. It was a little dirty but I was expecting that because it was shipped outside. It wasn’t in an enclosed carrier. But I ran it through the carwash. I would have no problem recommending Ship a Car to a friend.
Hello James,
It is nice to know we made things easier for you through communicating with you along the process of transporting your car. We are glad you had a wonderful first time experience. Thank you for choosing Ship A Car Direct!
Reviewed Feb. 28, 2018
I had to move my Honda Accord 1,800 miles back home. After looking at another transport service, I used Ship a Car Direct for their price and the time availability as I had to leave fast. Matt was my point of contact and he was very professional, polite, informative, and kept me in touch. We actually went to a few different trucking companies and the first one wasn't too good. Matt apologized and was very clear on that that they probably won't be dealing with those guys again. It was fine and then he found somebody who came, picked it up and dropped it off.
The cost of the transport service was fair. The price changed from what was given on the online quote calculator so I talked to Matt and he said that they'll honor the original quote, so that was cool. Also, being able to get the quote without providing any personal information was convenient. I was in a time crunch and the original quote was doable and sounded good then. When shipping something like a car, one doesn't want to go too cheap as they'll never know what might happen. So, I was happy with it.
The transport took close to seven days because the carrier had a hydraulic line break in Iowa and had to get that repaired before he could come down. But that was fine. The car went through some snow on an Iowa route and I had to wash it, but everything else was clean. Ship a Car Direct provided quality service that I felt confident my car would get to me unhurt. The whole experience was nice and I much prefer transporting my car over towing it behind a U-Haul any day.
Hello Justin,
We're happy to know that we were able to provide you a quality Service and delighted to know as well that Matt was very professional, polite, informative, and kept me in touch. We will surely commend him for a job well done. Thank you for choosing Ship A Car Direct!
Reviewed Feb. 27, 2018
I found Ship-A-Car Direct online when trying to find the best way to transport a vehicle from Minnesota to New York. I asked for a quote and Scott was extremely prompt with providing it. I had several follow questions about the process and when I called, Scott was immediately available and was very helpful. Once I decided to move forward, the process was extremely simple. Scott coordinated everything and the car was picked up at a location of my choosing (near a strip mall in a suburb of Minneapolis, Minnesota) and delivered directly to me in Kingston, New York. I imagine transporting a car to upstate New York isn't the easiest thing to make happen, especially in February, but Scott took care of everything.
The thing that impressed me the most about Ship-A-Car Direct was how communicative they were with me. As soon as Scott had secured transit, he contacted me and put me in touch with the driver. I was also contacted several times by the department that handles any damages during transit. They let me know the process for reporting any damages. My car arrived damage-free, so I didn't need to use their services, but it was very reassuring to know they were there for me, if needed. Overall, working with Ship-A-Car Direct was a great decision. Their rates were the lowest I found anywhere and their customer service was amazing. I would HIGHLY recommend them if you ever need to have a car shipped.
Hello Mark,
We are happy to know that you had a great experience. We are also happy to know that Scott was immediately available for you and was very helpful. And thank you for recommending Ship A Car Direct!
Reviewed Feb. 27, 2018
I have used their services twice and both experiences went very smooth. They know what they are doing. They are very professional and hassle free. They follow up with you from the time you book the order till you receive your car. I would definitely recommend them to a friend. Thanks to Maricel and Jennifer who made my experience a pleasant one.
Hello Jaafar,
It is great to know that you had a pleasant experience and that both times you shipped your car it went very smooth. Thank you for trusting Ship A Car Direct!
Reviewed Feb. 27, 2018
I recently shipped my 18 yr old roadster from So. Cal. to my new home in Western Mass, and could not have been more pleased with the great service provided by everyone working on this endeavor for me. From Jennifer, who made all the arrangements, from pickup to delivery and the team of Elio & Leo who did the actual transportation of my vehicle cross county, it was truly a great experience. Not once did I worry about my vehicle, it was picked up on time and delivered promptly at the destination. This is a great team to work with, thank you all!
Hello Bernie,
We are happy to know that we were able to give you a worry-free experience and glad to hear you had a great experience with Ship A Car Direct.Thank you for the positive feedback!
Reviewed Feb. 26, 2018
From beginning to end the communication and guidance were excellent. The process went so smoothly and the driver was in contact. It was a very speedy delivery. I was very excited! I recommend this company and will use it again.
Hello Iliana,
We are happy to know that from beginning to end the communication and guidance were excellent as you mentioned. Thank you for your recommendations and thank you for choosing Ship A Car Direct!
Reviewed Feb. 23, 2018
I was treated great throughout the whole process of shipping my car with Ship a Car Direct. I spoke to the guy who picked the car up and throughout the entire process they kept me updated as to where they were before they delivered the car. I was very satisfied. I would tell people that with Ship a Car Direct they could trust that their car will get there on time and at a fair price, at the same price that they quoted them at.
Hello Sharon,
We are happy to know that you were very satisfied with the service we provided.Thank you for your recommendations and thank you for choosing Ship A Car Direct!
Reviewed Feb. 22, 2018
Staff was very helpful; Scott in particular was THE best! They made sure everything was in place and that my car would be shipped on time and damage-free. Money well-spent. Highly recommended especially for first-timers!
Hello Louis,
It is nice to know that your money was well spent. We're very happy to know that you had the best experience with Ship A Car Direct. Thank you for your high recommendations and we are looking forward to serve you again!
Reviewed Feb. 22, 2018
Kosta was my agent with Ship a Car Direct. He was always helpful and didn’t mind me calling for an update even though he would contact me when he heard anything. The contract took longer to fill than either one of us thought it would but Kosta kept on it and even lower his commission to give more incentive for a carrier to pick it up. I would highly recommend Ship a Car Direct. If you’re lucky enough to get Kosta, that would be a bonus.
Hello John,
Thank you for taking time to share your experience. We will surely commend Kosta for a job well done. Looking forward to do business with you again!
Reviewed Feb. 22, 2018
I lived in Arizona and I was spending four months back East, so I shipped my car out with Ship a Car Direct and have it here. They said they vetted the actual shippers rather than just getting anybody and everybody was wonderful. The phone calls were answered and the instruction that they have with the email after it was signed up was great. It was really impressive. The final price ended up being $50 more but before they actually booked it, they checked with me and made sure that I was okay with it. There were good communications both with Ship a Car Direct and the shipper, they showed up when they were supposed, and delivered it. Overall, It was really great, easy, and they knew what they were doing.
Hello Margo,
We are happy to know that you had a great and easy experience transporting your car with Ship A Car Direct! Looking forward to serve you again.
Reviewed Feb. 21, 2018
I went with Ship a Car Direct because I got more expensive quotes and I got cheaper quotes. And the quote I got Ship a Car Direct was a good quote. I felt it was fair. And the other thing why I went with them is because they had a lot of solid reviews that would let me know how it was going to work. The customer service team at Ship a Car Direct were knowledgeable. My expectations were met for what I was told. It's a good company. They only use top-of-the-line drivers so they're not just going to get anybody to go get your car. Their rep even assured me of that. Like, "We only go with the best drivers." Their driver was very professional. He texted me, "I'm close. I should be there in eight hours." And he kept up with me and we worked together on getting the car dropped off. He let me know what was going on and when he would be there so I was able to arrange for my mom to take the car.
Hello Karen,
We are happy to know your expectations were met. We appreciate you taking time to share your experience and thank you so much for choosing Ship A Car Direct!
Reviewed Feb. 20, 2018
I needed my Toyota Camry transferred home from San Francisco to New York. Ship a Car had better reviews on the internet and their customer service reps were good. They provided me lot of information and they were helpful. I asked the one I called about how long my shipping was going to take, and he told me seven days but my car arrived in six. Also, the quote price was the same as far as what I paid at the end, though it was still too much. The driver was familiar with the place where I needed my car at, and he told me where to pick it up. The car was a bit dirty, but it was all good. They did a great job.
Hello Pon,
It's nice to know that your car transport went well. Thank you so much for choosing Ship A Car Direct! :)
Reviewed Feb. 20, 2018
I got a job relocation so I needed to transport my car. Ship a Car Direct's quote helped me a lot when comparing the price, and it was fair. The broker was very professional. He kept in touch with me and answered my questions. Also, the driver was very friendly and always returned my phone call or text message on time. I had a lot of confidence in him. He also wiped my car before he delivered to me because there was a storm during the road. They delivered on time and did a very good job. I would recommend others to go with Ship a Car Direct to save time and money.
Hello Di,
It is nice to know that your car was delivered on time. We are also glad to hear that you were able to save time and money by choosing Ship A Car Direct! Thank you so much for your recommendations. Have a great day! :)
Reviewed Feb. 19, 2018
We are in Florida in the winter and Wisconsin in the summer. So I want to bring another car, a small convertible, down here. I want to do it before the holidays and Ship a Car Direct said, “Well, we can do it now, but if you want to wait a couple of weeks, it will probably be less expensive." And that was the first time anybody suggested to me a way to do it less expensive. So I waited, and they were right. That's pretty good customer service. The delivery was fine, too. The driver called when they said he was going to call. He worked out where I was going to meet him nearby at a large parking lot because his truck is too big to come down to our street. He was there when he said he was going to be. It was a very good experience.
The car was in perfect condition when it arrived. It was looking exactly the way it was when they picked it up and it wasn't even much dirtier. The overall quality of their service was excellent. They did a good job. I probably shipped a dozen cars back and forth over the last 20 years. Of all the cars I shipped, my experience with Ship A Car Direct was the easiest. They did everything they said they were going to do. So next time I want to ship a car, I'll call them back. I would suggest anybody I talk to that they use them.
Hello Ronald,
We are happy to know that your car arrived in perfect condition and that you were satisfied with the quality of service provided. We will be delighted to serve you again in the future! Thank you so much for choosing Ship A Car Direct! :)
Reviewed Feb. 18, 2018
I needed to move a car, a Hyundai Elantra 2015. I liked Ship a Car Direct's price so I went with them. Their rep was professional, very knowledgeable and just to the point, no sugarcoating. Their quote was 90% accurate and their delivery process was excellent. They picked up the vehicle on Friday and they delivered it on Monday. They have exceeded my expectation. I would advise my friends to use them too.
Hello Thomas,
We are very delighted to know that we have exceeded your expectations. We are glad that you had an excellent experience with Ship A Car Direct. :)
Reviewed Feb. 18, 2018
My daughter was moving out of the country and I needed to transport a Subaru from California to Ohio. Ship a Car's quote was the first one I got and it gave me an idea as I was looking at the different companies, to really see that people were in the ballpark so that I didn’t screwed or taken advantage of. It also seemed reasonable and right in line with the others. It was also exact.
I mostly interacted with somebody named David and he was great. He was to the point and helped me navigate through it really easily. He was also very accessible. I could get him for quick questions that I forgot to ask and he would get back to me in a timely fashion. They were able to get a driver ahead of time and they communicated this to me. The delivery was way sooner than I thought. It was going to be a week to 10 days, and it ended up being three days which was a big difference. The driver was flexible ‘cause he got in on a Tuesday night at 10:00 and my son wasn’t able to get there until the morning. He rearranged so that he could get there in the morning, so that was really nice. Everything that Ship a Car stated that they would do, they followed through.
Hello Leslie,
We are glad to hear the transport of your vehicle went well. We appreciate your efforts in sharing your experience. Thank you so much for choosing Ship A Car Direct! :)
Reviewed Feb. 17, 2018
I wanted to ship my son’s Nissan Sentra from Arizona to California. I spoke to someone from Ship a Car Direct online and they clearly explained the process, especially with identifying a driver for the truck and how late I’m able to cancel my order if anything changes on my side. There was more flexibility if anything changed, like changes of plans and I had to cancel my order, so it was easy. The quote I got ended up being exactly the same. There was some fluctuation from the driver, but the shipping company lowered the fees so the total would be the same. The cost in relation to the quality of service was headache-free, so that was important for me.
I was communicating with the driver before he left Phoenix, and he communicated with my son when he arrived in California. They hooked up very easily. He called my son and gave the time that he would be arriving at the apartment. He picked the car up on Monday but he didn’t leave Phoenix until Wednesday, and then he got there on Friday. I knew that the service was not going to be an exact science, and they told me that. My son also was already there a few days before, so if it had been a tight schedule, it probably would’ve been different. But since my son was already there, it wasn’t that bad. I would’ve expected they delivered on Wednesday, but Friday was fine. They were really good and I would recommend them.
Hello Paul,
It's nice to know that you had a good overall experience. We're happy to know that the car has been delivered safe and sound.
Reviewed Feb. 16, 2018
I had to get my Hyundai Santa Fe from the Seattle area down to my home in Arizona because I wanted to fly and not drive it. I did some internet searching and looked at reviews from three different sources. It was a process that I have never done before and all of a sudden, there were these dirty brokers trying to get a hold of me. I screamed them out and didn't return a lot of calls. Then I chose four companies to look at, one of which was Ship a Car Direct.
I had a lot of questions written out and their rep, Jennifer, complimented me on thinking about most of the things she would have told me anyhow. Then she gave me some additional information to make me aware of some factors that I think would make a lot of other people unhappy with shipping their car because they expect everything to go 100% on the pickup and arrival dates but that's never going to happen. I've also drawn an online quote from their place then, Jennifer emailed me and told me to give her a call if I had any questions. When I finally narrowed it down to who I wanted to talk to, I called her because I thought she was the best among the persons I spoke with. I also chose Ship a Car Direct because I liked the way they approached the whole thing.
I made arrangement for somebody else to handle the pickup at my business in the Seattle area because I had to fly out that day and that went very smoothly. Then, when the car got here in Arizona, I got a call from Nicoli, the driver, saying he'd probably be here in a couple of hours. Then he was right here at the driveway with my car and there was no damage to the vehicle, whatsoever. I would tell others to seriously consider using Ship a Car Direct because they're a good organization.
Hello Ken,
Glad to hear your car has been delivered safe and sound. Thank you for choosing Ship A Car Direct!
Reviewed Feb. 16, 2018
My son moved to California and we needed to have a Hyundai Santa Fe shipped for a couple of thousand miles. I looked at the reviews of 10 transport companies and Ship a Car Direct had really good reviews, and Matt, their rep, answered my questions and was very helpful with the general information that I needed. The price was very fair, too. I was able to get quotes from most of the companies I checked and they were all very close in price. Ship a Car Direct's quote was more than the other places, but their reviews really kicked it over. And in the end, the quote was the same.
The car was picked up on a late Thursday afternoon and it was delivered on a Monday morning. So, it was quick. I was very afraid the car wasn’t going to get there in time because my son was signing up for the Disneyland College Program and he had to check in on the 13th. And it took four days and it was such a relief. The driver, Dimitri, was very nice and he came first thing in the morning. He looked at the car with us and then we paid him. I would use Ship a Car Direct again and I would highly recommend them. You can trust them, you don’t have to worry, and your car gets to where it needs to be when you need it. Matt and Dimitri were great, too. I’m very happy with them.
Hello Debbie,
We are happy to know that Matt did a great job! We are glad to know that the car has been delivered safely and in a timely manner. We appreciate your efforts in taking time to share your experience. Thank you so much for choosing Ship A Car Direct!
Reviewed Feb. 15, 2018
Ship A Car Direct did an excellent job of arranging for my car to be shipped from New York to the Chicago area. The car arrived on time and in perfect condition. I was kept fully informed by email about all arrangements. I would recommend this company to anyone.
Hello Norton,
We are happy to know that your car has arrived on time and in perfect condition.We appreciate your recommendations. Thank you for trusting Ship A Car Direct!
Reviewed Feb. 15, 2018
I was moving back to college and had a Subaru Crosstrek shipped. We had a good experience with Ship a Car before and I knew that they were reliable and punctual. The process was super easy, though there was an overkill of email. I got a lot that seemed to be either repeated information or not containing much information at all. It was meant to be really colloquial but it actually convoluted the information that was trying to be displayed. But the reps were very knowledgeable and their quote calculator was the cheapest that I used. The driver was very informative, organized and easy to communicate with. The vehicle came in perfect condition.
Hello Sarah,
We're happy to know that your car was delivered in perfect condition. Glad to also to know that you find the process super easy. Thank you for choosing Ship A Car Direct!
Reviewed Feb. 15, 2018
My wife took a job in Tennessee, and we needed to get her car, an Audi SQ5, out there. Most of the shipping companies say the same thing and when you read the reviews, they all have good reviews listed, but they also all have a handful or so of bad reviews. It looks like the reality was it wasn’t so much the backend shipper but the people who actually handle the car that they contract with that were either good or bad. So, I asked Ship a Car Direct if they had a bad experience with one of the actual shippers, which they stated, no. I realized that you could have a bad contractor that will bring down the rating.
Ship a Car Direct had a good overview of how they handle their bad shippers and how to maintain a higher class of shippers. So, I decided to go with them based on that. Their transport organizer was great. The final cost was exactly what they said it was going to be. The carrier driver was very good too. He picked up the car at our location and delivered it to my wife. However, he couldn’t get the big truck up to where she lives. So, the driver drove my wife’s car up there to her, and she just dropped him off back at his truck.
Reviewed Feb. 14, 2018
I was getting out of the military and moving back home. I had to ship a Kia 410 from California to New York and the other companies that I previously looked at had really bad ratings. I also read the reviews from the Ship a Car Direct website and everyone had good things to say. When I called Ship a Car Direct, the rep was very helpful especially on a short timeline. He gave me all the information I needed and answered all of my questions and the turnaround was really quick. I called him and I'd have to pick up two days later. So it was a very pleasant experience.
Their quote was very low compared to some of the others that I looked at that had bad reviews. Also, the quote was 100% accurate, and I paid exactly what the quote said. It was a very good a price especially for transporting it all the way across the country and with the care that I received from Ship a Car Direct, it was definitely a fair price. I had no scratches or any damage on the vehicle and the truck driver that I was working with was very nice. He was easy to talk to and he kept me in the loop on his location and when he would be arriving. He made it very easy to schedule that pickup. I received my car actually on the exact date that he said I would receive it, and it just took a little more than a week. I would definitely recommend Ship a Car Direct.
Hello Jacklynn,
It is nice to know that your car has been delivered safe and sound. Thank you for sharing your experience and thank you for choosing Ship A Car Direct!
Reviewed Feb. 13, 2018
I had a car that got totaled where I live. So I was looking to get a new car and I had family member who had just decided to go out on a spree and bought a new car. I bought their old Ford Focus off of them. They were from Austin, Texas so I had to ship the car to Central Illinois. I like that Ship a Car Direct's website had a couple of different bids and the woman I dealt with through them was great. Her name was Jennifer and once I submitted the request for the bid, she called me, and she was very smart and helpful.
I ended up paying about $50 over the online quote that I got but that was because the contractor wanted more. But then they said they would also get the car here in a day, so that seemed more than worth it to me. In the end, the price was exactly what they told me it was going to be, so that was perfectly fine with me. I had a couple of hiccups when I had to change things for pickup at the last minute and I had a tough time communicating the changes with the carriers. So I got frustrated and called Jennifer and she took care of everything.
They were able to move my time frame just a little bit so I didn't lose the car for more than an extra day. It was really nice. The diver didn't have English as his native language and that made a few difficulties but he was very nice and patient. He got the car here super quick and everything was perfect on that end. I had a good experience with Ship a Car Direct. If I had to move a car again, I would just go right back to Jennifer.
Hello Paul,
We are very happy to know that you had a good experience with Ship A Car Direct. We will surely commend Jennifer for a job well done in assisting you.Thank you for trusting us! :)
Reviewed Feb. 13, 2018
Usually not a lucky person but once in a while God is great and he send you a golden needle in the haystack. Lucky me to find SHIP A CAR DIRECT. World Class Organization. Everyone I came in contact with was very professional and delivered 100% on their promises. Very pleasant experience for me. Dealt with other companies in the past who were not even remotely close to the services I experienced with SHIP AS CAR DIRECT!! Made my day for sure!
Hello Thomas,
We are happy to know that we were able to provide you a very pleasant experience. Thank you for choosing Ship A Car Direct!
Reviewed Feb. 13, 2018
David and everyone with Ship A Car Direct was so helpful and professional. I was asking around for who to use and heard stories of the truck never picking up the car or the car getting lost in the Midwest for 2 weeks so I decided to go with my own research and I am so glad I did. It was a last minute shipment and my car got picked up the first day I requested and arrived the first day expected. There were no surprises or complications. Shipping my car turned out to be one of the easiest things in moving across country.
Hello Molly,
We are glad to know that you find your car transport easy! We are also so happy to know that David and everyone involved in your car transport were very helpful. We will surely commend them for a job well done!
Reviewed Feb. 13, 2018
I found Ship a Car Direct through Google. They were well rated and provided a quote immediately. I thought they were inexpensive compared to other shippers I have used and decided to give them a try. They went to work immediately. My car was shipped the exact day I requested (5 days after my initial contact) and, I introduced new obstacles along the way. My car was delivered in 3 days, 5 days ahead of schedule! Everyone I dealt with was professional, courteous and supportive! I highly recommend this company!
Hello Art,
We appreciate your high recommendations. We are glad you had a very wonderful experience with Ship A Car Direct! :)
Reviewed Feb. 12, 2018
From the very start, Ship A Car Direct was honest & thorough about what the cost would be, what possible fees I could run into & keeping my husband & I informed on anything that had to do with our car. They charged $950 to move my car in an open container from San Diego to Virginia Beach. Due to a storm we had on our end, it took them longer than expected (totally understandable) so it took about 8 days total. On arrival, our driver was very professional & answered any questions I had. I would definitely recommend this company & I plan on using them again! Thank you!!
Hello Christian,
We truly appreciate your efforts in sharing your experience. Glad to know we made your first experience in transporting a vehicle great. Thank you for choosing Ship A Car Direct!
Reviewed Feb. 12, 2018
I requested that my daughter's vehicle be transported from FL to WA. The Ship A Car Direct representative, Scott, or other company representatives stayed in contact with me throughout the delivery process. My experience was positive!!!
Hello Phyllis,
Thank you so much for sharing your positive experience. We are glad we were able to assist you transporting your daughter's vehicle. Happy Heart's day to you and your family! :)
Reviewed Feb. 12, 2018
I bought a car and didn't want to drive it back through the snow. I was considering Ship a Car Direct and one other company but I had a question and the woman I was dealing with from Ship a Car was quick to respond to either emails or phone calls. The quote was also good because my service was there when I was up there buying the car and they were quick to respond on when the transport company was going to be there. The distance was about from Chicago to Atlanta and we started on a Saturday and they got it to me Sunday afternoon. They were great.
Hello John,
We appreciate your efforts in sharing your review. We are happy to know that you had a great experience with us. Thank you for choosing Ship A Car Direct!
Reviewed Feb. 11, 2018
After going through the whole process a week later after even calling to confirm with the main office... Scott their rep and the actual shipper they dispatched... When I called the driver a day before they didn't even know about the car. The company is incompetent and very hard to reach. In fact I could not get any help from my rep. They left me in very bad situation. Also LIED. Said could not dispatch over the weekend. I called another company and they dispatch 24/7. DO YOURSELF A FAVOR AND USE A DIFFERENT COMPANY. P.S. When I told the shipper about BBB complaint and Yelp etc... They said, "Go ahead. Won't make a difference." I have the text. Terrible company with terrible customer service. Don't fall for it.
Our sincere apologies for the mix up with the carrier on your order with us. We had a signed contract with the carrier to pick up and deliver your car. We found out too late that there was some confusion of the price on the contract, and instead of notifying us, they went ahead and booked another car from another broker for that spot. Needless to say, we won't be using that carrier any longer. After speaking with you about the text you informed us it was actually from the carrier and not from our company, but we agree that such a text is unacceptable. We are glad to hear that you were able to get your car moved with another broker and we have sent you a check for the equivalent of our fee - $225 - for you to use to help cover the fee charged by our competitor. Again, we take full responsibility and apologize for the way your order was handled and we will work on making the necessary adjustments to improve our service moving forward. If you decide you would like to give us another chance on a future move, we will waive our fee for you as discussed over the phone. Over the phone you had informed us that our resolution was satisfactory for you and that you would remove the negative reviews, but never did. We hope that in the future you will change your mind about us being a one star company. Thank you
Reviewed Feb. 11, 2018
I was looking online for auto transport companies and after reading the reviews, I went with Ship a Car Direct. They were upfront and gave me an average quote. I had them transport my 2012 Honda Crosstour and they kept me on top of things. I also met their driver at the pickup and drop off. I was in communication with him and when he arrived, there was a little bit of dirt on the car but that was 2,200 miles worth. Other than that, everything went pretty much the way they said it would go.
Hello William,
We are happy to know that your car transport went as planned. Looking forward to serve you again!
Reviewed Feb. 11, 2018
I shipped my Sedan coast to coast. I had looked into quite a few shipping companies and then I gave up on the idea because of the horror stories I read. Then I came across Ship a Car Direct and they had the better reviews than most other companies. I felt good enough to give it a try and it worked out very well. They gave me a price that was fair. They set up the schedule and everything worked as stated. I was completely satisfied at every aspect of the experience including the customer service. They were competent and they performed as they said they would. The carrier drivers were very businesslike and the vehicle arrived in good condition. The whole process took 7 days which was what was stated in the beginning. I would recommend Ship a Car Direct to the next person.
Hello Dieter,
We are happy to know that you were satisfied with the service we provided. We appreciate your recommendations. Thank you for choosing Ship A Car Direct. :)
Reviewed Feb. 10, 2018
We used this company to facilitate shipping a car from Virginia to California. It was a bit more expensive than other transport services we found, but had much better reviews. We were pleased with every aspect of the service, from the initial contact to the drop-off of the car in Sacramento. Would definitely use this service again if I needed to ship a car.
Hello Linette,
We are glad to know that you were pleased with every aspect of the service. We will definitely be happy to assist you in your future moves. Thank you for choosing Ship A Car Direct!
Reviewed Feb. 10, 2018
We were moving from California to Texas and we had a baby, so we didn’t want to drive our Rav4. We got a quote from a shipping company and we were going to go through with it and then they said they would charge extra $200 for having anything in the back seat. We realized we would use our car also to ship things like the pillows. And there was a hidden fee with that company so we canceled them. The people at Ship a Car Direct, on the other hand, were easy to talk with. We got them on the phone quickly, which was encouraging.
The customer service representative we dealt with was really thorough. We asked him all the questions. He knew what was going on. He did a lot of follow-ups and also, everyone was really good about following up. I like that there was an app to record our car conditions. Our car is kind of beat up and it was not like we were shipping a Lamborghini, but it was nice that there was thoroughness there, which we appreciated.
The delivery was great and was on time. We had the same driver for the pickup and drop off, so it was nice. My husband really hit it off with the driver, so it seemed like they were having a fun time. I've shipped my car before using another company and I've been really surprised at how much follow-up and feedback Ship a Car has been asking for. They did a great job. And although we had to fill out a lot of customer things at the end, they were very thorough and transparent.
Hello Mona,
We appreciate you sharing your experience. We are happy to know the transport of your Rav4 went great. Thank you for choosing Ship A Car Direct!
Reviewed Feb. 9, 2018
I had nothing but good things to say about Ship a Car Direct. I Googled Consumer Reports and Ship a Car is one of the top-rated shipping companies. And based on the reviews and what people said it seemed like their communication was the best and that’s what I was looking for. They were also the least pushy. The carrier driver called and worked with us to get us to a location that was convenient for both parties and was early on delivery and communicated with our representative to give us updates on the status so that was really helpful. I actually have another car being shipped out at the end of the month. Their communication skills were top of the tier and I had a great experience. I would recommend them.
Hello Elvira,
We are happy to know you had a wonderful experience with Ship A Car Direct!Thank you for sharing your experience and for your recommendations. Happy Heart's day! :)
Reviewed Feb. 8, 2018
I have a friend who shipped their car through Ship a Car Direct so I also went with them and my experience was good. Their reps had taken the order and then they had phoned the carrier for me. They had taken a couple of days to do it but I think it takes that long to find them a carrier. They have good knowledge and expertise. The delivery was good as well. In fact, the vehicle was delivered a day earlier than what was promised to us. We’re happy with it. Thank you, Ship a Car Direct, for the overall service.
Hello Sirisha,
We are glad we were able to make you happy with the service we provided transporting your vehicle. Thank you for choosing Ship A Car Direct! :)
Reviewed Feb. 7, 2018
Ship A Car Direct provided an excellent service from beginning to delivery of my car from Denver to LA. Communication per email and phone was clear and professional. Choice of carrier RUS-AL INC was great, the driver Randy delivered the car in very good time.
Hello Marielle,
We are happy to know that we were able to provide you an excellent service and that your car was delivered on time. Thank you so much for choosing Ship A Car Direct!
Reviewed Feb. 7, 2018
Single car from CA to MD. They were clear and confident in responding to my questions, didn't pressure me in any way, and were communicative throughout the whole process. My car was picked up and delivered on time, and right on estimate.
Hello Stephie,
Glad to know your car was delivered in a timely manner. Thank you for choosing Ship A Car Direct!
Reviewed Feb. 7, 2018
This is my first time to ship my car, and Ship a Car Direct did a great job that I am very satisfied. The car arrived at the destination both safely and timely. Ship a Car Direct provides reliable service because they kept in touch with me during the whole process. The drivers are also very friendly and helpful. I will consider Ship a Car Direct if next time I need to ship my car.
Hello Xinyu,
We are happy to know that you were very satisfied with the service we provided. Glad to know your car arrived safe and sound. Thank you for choosing Ship A Car Direct.
Reviewed Feb. 7, 2018
I like Ship a Car Direct's website, and I got a good fast turnaround on the questions I was asking them. They had the right answer and also a good price. It was a better quote than I had gotten from a couple of other places by about 150 bucks. When I talked to the rep, he sent me a quote on the internet and he explained everything that needed to be done and how it would work. I told him that as soon as I close on the car, I'll call him back which I did. And then he set it up and I had a couple of days delay because it's a car that I didn't need, so I was pretty flexible. Five days went by before we finally got somebody to pick it up. They sent me an email telling me that they were still working on it and about 48 hours later, I got a call saying they had it all hooked up and ready to go.
The driver picked the car up right on the Minnesota/Wisconsin border. It was about 15 below at that time and the car wouldn't start, but they got it jumped and put it on the trailer. He dropped it off in Virginia and it was miserable dirty and yucky. But that was because he drove it through the snowstorm and also arrived at our place in a snowstorm. In the end, I got what I expected, and the final price was very close to the quote that they gave me. It was just $25 off. There were no problems with the condition of my car. I was very pleased with Ship a Car Direct.
Hello Thomas,
We are glad to hear that your car has been delivered safe and sound. It is also nice to know that you were very please with your experience with Ship A Car Direct! Thank you so much!
Reviewed Feb. 6, 2018
I went online asking for car companies that transport because I needed to get my 2005 Saturn shipped to Arizona. I looked at four companies and settled with Ship A Car Direct since they had a good review on a rating agency. I got an online quote which I thought was high and the final price was even higher. But I was very pleased with my experience. Ship A Car Direct was very professional and competent. The driver was very nice when I spoke with him. My son-in-law picked up the car and everything was fine.
Hello Myron,
We appreciate your efforts in sharing your experience. We are happy to know that your car transport went well. Thank you for choosing Ship A Car Direct! :)
Reviewed Feb. 5, 2018
Scott and the rest of the team at Ship A Car Direct handled my request professionally, and kept me informed throughout the process. I will definitely recommend them to any of my friends that have a need to transport a car quickly and safely. Thanks again to the team at Ship A Car Direct.
Hello Rick,
Thank you too for choosing Ship A Car Direct! We are happy to know that everything went well with your car transport. :)
Reviewed Feb. 5, 2018
Ship a Car Direct did a great job shipping my wife's Audi S5 convertible. Communication was great, making the transaction easy. And David was up-front and honest about every detail, explaining the process so it was easy to understand and arrange. The car was delivered on time, in a spotless enclosed truck with a really knowledgeable driver. Overall, a great job. I'll be getting a car for myself soon and will use Ship A Car Direct again, for sure. Thanks, David and your professional crew!
Hello John,
Glad to know that your car has been delivered on time and that you had an easy transaction with us. I will surely commend David for providing you an exception service. Thank you for your recommendations and of course, we will be more than happy to assist you in your future moves. :)
Reviewed Feb. 5, 2018
Ship A Car Direct promise and delivered my son's vehicle from Union, NJ to Phoenix, Arizona without any issues. John kept me abreast every step of the way and answered all e-mails. I would highly recommend this company. Thank you!!!
Hello Juan,
We are glad to know that your car was delivered safe and sound. Thank you for your high recommendations. Looking forward to assist you with your future move.
Reviewed Feb. 5, 2018
I shipped my 2016 BMW through Ship A Car Direct. Getting set up and meeting with their driver went well.
Hello Harish,
It is nice to know that your car transport went well. Thank you for choosing Ship A Car Direct!
Reviewed Feb. 4, 2018
We moved back from living abroad and we needed to move my son’s former car, a Prius C, from where he used to live to where we live now. The week prior, I tried to get another delivery service to help me out and they left me high and dry. My daughter-in-law had used Ship a Car Direct to move her vehicle before, so we went that route. The quote they provided was a little high, but they were able to quickly get someone to transport the vehicle. Plus the cost was very acceptable. They were very present in the beginning and then things started to happen, so I didn’t need them for anything. They were there if I needed them because there were a few questions I had, but they're hands-off. Also, I was kept informed by the driver several times the day before up to the morning of when he was there, so it worked out well. They were extremely responsive and everything was done as agreed.
Hello Annette,
Thank you for taking time to share your experience. We are glad to know everything went smoothly as planned!
Reviewed Feb. 3, 2018
I looked at the reviews for five shipping companies and most read the negative reviews to try to understand if things do go wrong and what's going to go wrong. I went with Ship a Car Direct and it was a very painless setup. The move was from Massachusetts to Illinois and there was a big snowstorm in Massachusetts on the day that we were trying to schedule the pickup, which was entirely understandable that they couldn’t come that day. But they were very good at communicating and staying with it and they were fairly tenacious until they found someone who would do the pickup. The customer service rep really knew what he was doing and he gave me just enough background explanation that I could get a sense of what was going on even while there was a little bit of a delay of a few days.
I did the online quote calculator and it sounded good because I understood the business model in terms of being an intake and then trying to match me with a carrier. That gave me some sense that the hard work was being done for me and so in a way, you're paying a premium for that. It was a great idea and it worked very well for me.
The original quote was a little bit under by 200 bucks with the actual price, but in the discussion with the customer service rep, he very clearly explained to me that this was due to the lack of availability because of the snowstorm and that if I'd be willing to go up a couple hundred bucks they’d probably have something sooner rather than later and it was entirely my choice if I decided to pay extra.
My Ford Expedition was delivered on schedule, and it was exactly in the shape that it went out and the delivery guy was nice. But I find the cash on delivery idea to be a little bit odd, and why not just pay for it via credit card when it shows up. To me, it sounds a little bit shady meeting some guy in a parking lot with a wad of cash. Other than that, my experience was worthwhile and it was a completely hassle-free transaction. The car went out on Wednesday afternoon and it was delivered on Friday morning, so it was pretty quick. I would recommend it.
Hello Ian,
We are happy to know that you had a worthwhile and completely hassle-free transaction with Ship A Car Direct. We truly appreciate your recommendations!
Reviewed Feb. 2, 2018
Shipped from Merritt Island, FL to San Diego, CA - This is my 4th time of shipping my car and it was the best experience of them all. I was kept informed each step of the way. My contact John was especially helpful. If he didn't have the answer he found it and got back to me. I would recommend this company anytime.
Hello Joseph,
Thank you for choosing Ship A Car Direct for the 4th time. I am definitely sure John had an amazing time assisting you with your car transport. Please know that we appreciate your recommendations! :)
Reviewed Feb. 1, 2018
I'm a travel nurse and I started a job in Arizona within a couple of days so I didn't have time to drive all the way there so I decided to ship my car. I did a pretty good amount of research but I went with Ship A Car. There was a lot of good reviews and the price was kind of in the middle range. I didn't want to go too cheaper or too expensive. They were quick on answering my emails. Their rep gave me the details and everything was pretty smooth and quick. She said that I'll get an email that will tell me what company I'll be matched up with. And they'll tell me when the cars going to be picked up. I felt it was good.
She gave me the information that I needed. I didn't feel pressured or anything. The email that was sent to us said the estimated pick up so I was never called by the driver. I actually called him to ask him what he preferred the payment would be and he told me, “Oh yeah, I'll be there in like an hour or two." That was probably the thing that was kind of like caught me off guard a little bit because I wasn't really prepared. But it ended up being fine. The whole process took 6 days and he was very nice and flexible. It worked out good because I was in Arizona while he dropped it off so I was able to be here to pick it up. The vehicle arrived the same condition that I left it. It was a little dirty but that was just fine. The experience with Ship a Car Direct was stress free and it was delivered quickly. It was the first time I've done it so I'm a little nervous but it worked out well and I'm happy about it.
Hello Luisa,
It is great to know that we made your first transport experience stress free and that your car was delivered quickly. We are glad we made you happy. Thank you for choosing Ship A Car Direct!
Reviewed Jan. 31, 2018
Ship A Car Direct was very helpful and provided great service shipping my car from WA to MI. It arrived without a scratch and within a very reasonable time frame. I consistently received email updates throughout the process and they were always available by phone. John, who I worked with most directly, was very informative and honest which was a huge plus for me. I would definitely use Ship A Car Direct again!
Hello Grace,
It was our pleasure to be able to help you with your car transport. We are happy to know that you had a great experience. Thank you for choosing Ship A Car Direct and looking forward to serve you again soon! :)
Reviewed Jan. 31, 2018
We wanted to ship a car from our state to our daughter which is 3,000 miles. It was a new car that she just bought. I checked five other companies and apparently, Ship a Car Direct has less complaints so I went with them. I had a phone and email interaction with their customer service and they were good. They told us about the service, they gave us an option of getting the $30 rebate and I felt good about it. I used their online quote calculator. It was convenient and good, and their quote was reasonable than the other quote that I got. It was 100% accurate and I thought the cost was excellent.
On the other hand, the actual carrier did a good job. My vehicle was delivered faster. Their communication process was good but it could be a bit better if I know where the actual carrier is at the time. It would be nice to have an internet app where it would say “Hey. I can look at the internet app, and I can see where the car is now.” That would probably be the nicest feature. Nonetheless, they did what they were supposed to do and it was a good moving experience.
Hello David,
We appreciate your feedback. It is a good idea to track the location of your vehicle for peace of mind but please know that carriers opt not to use an app where you could track your car for security purposes. We are glad you had a good experience in the end :)
Reviewed Jan. 30, 2018
I had a car transferred from Scottsdale, Arizona to Michigan and it went off without a hitch. They kept in contact with me and when I called, they either emailed me or return my calls quickly which was greatly appreciated. I never had to wonder where my car was or what was happening. Great company to deal with.
Hello Cheryl,
We are happy to know that the transport of your vehicle went smoothly. Looking forward to serve you again in the future! Thank you for choosing Ship A Car Direct.
Reviewed Jan. 30, 2018
I was moving my Honda Accord to California which is 2,300 miles from Florida. I looked into five different transport companies. Every other company I talked to quoted me something, but then I would call the next day and then there's another quote. It was outrageous. But Ship a Car Direct was not trying to have me into chain a lot more money. From the beginning, their customer service team was very straightforward. They would say, "We're coming this day and we’re picking up this day." And if they’re an hour away from the drop off place, they'd ask, "Where do you want us to go?” Their communication was good. The rep knew where my car was and she kept me up to date if there were any changes.
When I did my online quote, their rep called me 20 minutes later. He said, “This is it. That’s what you saw online. That’s what you’re going to get.” I didn’t feel like he was trying to sell me up on stuff, unlike all the other companies. And what they quoted me online was what I ended up paying and then they even gave me a $30 rebate. It was accurate.
The vehicle got delivered early which I was not expecting. They told me when I got on the phone that it would take five to seven days typically for them to get the car, but it was less than 24 hours. The car got delivered a day before I’m supposed to be here, which was fine. Luckily I have a friend that was here, and she was able to get it. But they came an hour after they said they were going to come. They picked my vehicle on a Tuesday night and it was delivered Saturday afternoon. The drivers were okay. They didn’t speak English which is fine, I spoke Spanish. However, they could not come to my house in Orlando so I met them on the interstate exit with cars zooming by 89 miles an hour to drop off my vehicle. Nevertheless, it was a good experience. I would recommend them and I would definitely use them again.
Hello Nadia,
We are glad you had a good experience transporting your vehicle. We appreciate your recommendations. Thank you for choosing Ship A Car Direct!
Reviewed Jan. 29, 2018
I have great experience with Ship A Car Direct. The customer service is very transparent and helpful. Whenever I need anything or have question, the answers are always professional. I called at 2pm and they already have a shipper ready to go at 6. The delivery time is very on-time as well. I love it! Would recommend to friends!
Hello Truc,
We are glad to know that you had a great experience with Ship A Car Direct.We truly appreciate your recommendations to your friends and family. :)
Reviewed Jan. 29, 2018
Ship A Car Direct shipped our Subaru Outback from our home in Rhode Island down to our daughter’s home in Florida, and all in all, it was a good experience. They gave us a reasonable quote based on some other move that we had in the past, and it was very accurate in the end, too. We ended up talking on the phone with the transport organizers, and they did all of the contacts with the actual transport company, and they came back to me and told me what their availability was.
Our daughter was present when the car arrived in Florida. She contacted me and said that it had gone extremely well and the driver was very professional. So, she was pleased. We had shipped a car down to her in the past, and the experience wasn’t always good. There were two companies that Ship A Car Direct used for the transport and both of them were very good, and the move took place on time, right on schedule, and the price was right as they had predicted. So, we’re very pleased.
Hello Fred,
Thank you so much for taking time to share your experience. We are so delighted to know that you are pleased with the service we provided. Looking forward to serve you again in the future!
Reviewed Jan. 29, 2018
John and his team are amazing. They went above and beyond. I had one of their competitors tell me I would be upcharged before delivery. Even though the price came in higher, they stayed with their quote. I would highly recommend John and his team, all the other delivery companies will let you down. 5 stars across the board!
Hello Thomas,
We are happy to know that you were very much satisfied with the service that John and the rest of the team provided you. We will surely give them a tap on the back for a job well done. Thank you for you positive review and for your recommendations!
Reviewed Jan. 28, 2018
We were moving cross-country. We’ve used Ship a Car Direct previously and we were happy with them both times. I just sent an email to the rep who assisted us, John, about when we were moving and when we wanted the car in Oregon and he told us when he would start accepting bids. It’s just a very easy process for me. John handled it the first time and the second time and any questions that I would have he was able to answer them.
I would’ve rather driven if I could have. But it was winter and I didn’t want to cross the mountains driving in the ice, not knowing what the weather was going to be like. So I thought their price was really affordable. The only thing I didn’t like about it was they delivered our car absolutely filthy. It was an outdoor transport and I guess mud got all over it. We had just gotten a car wash so that we could photograph it, that there were no damage done to the car before they would pick it up and when we got it back it was filthy. But there was no damage on the car.
Also the carried driver texted me and told me where he was along the route. We set up a place to meet and he was there. And I had his payment and everything was fine. I would definitely refer them. I felt very comfortable and very confident in choosing this company to get my car from point A to point B, that there won’t be damage done to it.
Hello Janet,
It is nice to know that we made you feel comfortable and confident. We appreciate the trust you have given us. Thank you for choosing Ship A Car Direct!
Reviewed Jan. 27, 2018
They are very professional from the beginning! My car was safely shipped from east coast to the west in a great timely manner. They care about your car and your experience. I am satisfied with what I got from them! I would recommend it to those who need the service!
Hello Yuyan,
It has been our pleasure to assist you in your car transport. We are happy to know that you were satisfied with the service we provided and glad to know that your car has been delivered safe and sound. Thank you for choosing Ship A Car Direct! :)
Reviewed Jan. 25, 2018
I was in the process of relocating from Georgia to Nevada and of course I needed to have someone transport my car. Never have relocated before, didn't really know what to expect. Submitted for a quote online and was literally bombarded by emails and phone calls... so I went with Ship A Car Direct. I couldn't have picked a better company to do the job, very professional, knowledgeable, and wanting very much to provide the BEST service around. My driver was Dan and he's the BEST!!! YOU WON'T GO WRONG WITH SHIP A CAR DIRECT.
Hello Darryl,
Glad to know your car transport went smoothly. Thank you for taking the time to share your wonderful experience with Ship A Car Direct! :)
Reviewed Jan. 24, 2018
I got a fair deal with Ship A Car Direct when I was shipping the vehicle to my son who was in the Navy. I got a call from some guy up in Denver. He put me in touch with the actual trucker, and then they arranged a date. Then the guy showed up, picked up the car and then delivered it aroiund three days later.
Hello Brad,
We are glad to know everything went well with the transport of the vehicle to your son. Thank you for choosing Ship A Car Direct!
Reviewed Jan. 24, 2018
I was very hesitant to hand my vehicle over to a company I found on the internet for a cross-country voyage (AZ to IL), but after researching the process it seemed like Ship a Car Direct was an excellent company to try out. Still, I was very skeptical but after I submitted my request for support and talked with one of their experts I became more comfortable--from start to finish they provided me an excellent experience, my car got to Illinois safe, sound, and quickly and it has been an excellent experience and quite affordable, especially when considering all the gas, food, and lodging costs of driving cross country.
Reviewed Jan. 24, 2018
Great experience dealing with the company. From start to finish, the contact person, John, stayed in touch updating me on the transportation (even during after hours and week-ends). The shipping was arranged from Bakersfield, CA to Madison, WI. It was hard to find a shipper right in the middle of Christmas/New Year's holidays - so plan far ahead and avoid long holidays :-)! The transport company "Marsh Automotive" did an excellent job taking good care of my Datsun: extra attention to loading and unloading, not driving through the streets with tree branches etc. The driver, Mark, has his own classic cars and knows how important their condition is to us, car collectors. Highly recommend.
Reviewed Jan. 24, 2018
I have used Scott and Ship a Car Direct several times moving my kids back and forth and they have always made the process very easy. The cars have always been delivered damage free and within the time frame that was given.
Hello Don,
We are so happy to know that you find the process of transporting your car very easy with Ship A Car Direct. We are also glad to know that your car has been delivered safe and sound. Thank you for trusting Ship A Car Direct!
Reviewed Jan. 23, 2018
I have a little MG Midget from the 70’s, which is one of the coolest sports car, and I had it shipped from Central Los Angeles to Palm Springs, California because there was a mechanical problem with it, and there’s an MG Midget specialist back in Chatsworth, California. So, I had to figure out a way to get it to that guy. Initially, I wasn’t experienced in towing or shipping. So, by just inquiring without knowing a little bit about what I was doing, I was almost trapped and almost blackmailed into using another company. It was really aggressive, and was like, “You gave us you credit card info. So, we’re going to take your money, and you’d have to use us.” I told them that I’ve decided to use another company.
I’m guessing that there’s a system where all of those different towing services go online where a vehicle is already being put up on the docket for pickup, and in order for Ship a Car Direct to do it is that company had to remove my name, which they wouldn’t do at first. But the guy from Ship a Car knew the game, and he advised me on how to handle it. Their customer service was all the way through, and they did a really good job. I also used them to bring the car back, and in both instances, it was a really great experience. The second leg took a little bit longer for them to get a shipper to pick the car up and deliver it to me. But I also think that that was them trying to stay within the window that was reasonable in terms of charges. The mechanic was working on the vehicle called some of the guys he use personally, and they were all quoting him $600 to $800. But Ship a Car Direct got it done for a $300. They were great, and I was impressed by them.
Before I dealt with Ship a Car Direct, I got bids from different companies, and all that proved to be more of an obstacle because I suddenly started getting all these different emails and bids from people, which wasn’t the way to go. I was also trapped into having to use them, or they were going to keep my $150. So, after my experience with the first company, I did a little bit of research, and found that Ship a Car Direct had a good rating with the Better Business Bureau, and that was why I used them. They were wonderfully communicative, offered a competitive price, and they did a good job. Another difference Ship a Car has from the other company is that you don’t pay anything until they have definitely booked you, as opposed to the other company where they will charge you before they book you.
Hello Christopher,
Thank you for sharing your experience. We are glad to know that you had a positive experience with Ship A Car Direct! Looking forward to serve you again in the future :)
Reviewed Jan. 23, 2018
I recently had my car shipped from Washington Crossing, PA to Palm Desert, CA and it was a pleasure. David kept me informed from the moment of my initial quote throughout the entire process. I would definitely recommend Ship a Car Direct to anyone that needs to ship their car and will be using their services again.
Hello Jeffrey,
It has also been our pleasure assisting you with the transport of your Ford - Fusion. Thank you for the recommendations and looking forward to serve you again soon!
Reviewed Jan. 22, 2018
Ship a Car Direct is reliable and on time. I used it when I was moving out of state.I looked at their review and they had the greatest review. I feel good about the quote and, I feel then that I pay what I was told because I was skeptical that I was going to be ending up paying more.They told me it was $725 and that was what I ended up paying.
I talked to Stefan once and that was in the morning. And then, two hours later he called me telling me that the car was assigned to a company that was going to transport the car, and he provided me with the number and the name of that person. Later on, I called Maria and she was very nice as well. She told me the next step and the time and the date that the car was going to be delivered. She said that it was an estimate and that it depends because it was right on the holiday. And then, I spoke about it with Stefan and then driver was also very nice. I'm satisfied with their customer service.
Hello Miguel,
We are happy to know that you were satisfied with the service we provided. Thank you for choosing Ship A Car Direct! :)
Reviewed Jan. 20, 2018
The most reliable and professional. From start to finish, I was informed of every detail. Car arrived on time and no problems. I would definitely use this company again. Car was transported from Fl to Ca. Great company.
Hello Christine,
We are glad to know that you were informed of every detail you needed to know. And we are also happy that your car has been delivered safe and sound. Looking forward to serve you again!
Reviewed Jan. 20, 2018
From start to finish the process of shipping and eventual receipt of the car was above expectations. Courtesy, flexibility and reassurance were at the forefront of my dealings with both companies. I would highly recommend their services to anyone.
Hello Kathryn,
We are so happy to know that we were able to (more than) meet your expectations. Thank you for your recommendations! :)
Reviewed Jan. 20, 2018
When we moved about four years ago from Florida to Arizona, we used Ship a Car Direct and they provided excellent service. We were relocating from Arizona to Florida and used them again. They gave me a quote which remained the same as what I was initially quoted, and it was competitive. Their customer service representatives were informative and timely. They were accommodating my needs in terms of delivery date that were normally extended to a couple of days beyond the set goal. And so, there was enough time for me to be able to arrange the house and to be there to have the vehicles picked up.
Ship a Car is very competitive. They do what they say that they will do and they keep you well informed during the whole process. And in both cases in my experience, the companies that were dispatched to move the vehicles were certainly excellent and very friendly. And I was totally happy with the entire experience. Also, Ship a Car had an insurance guarantee, which gave me peace of mind. I would certainly recommend them to anyone who is looking to have a car shipped in the future. And I would certainly use them again if it became necessary.
Hello Robert,
We are glad to know that we gave you peace of mind in transporting your vehicle. It has been our pleasure to assist you. We appreciate your recommendations and we will be happy to assist you again in the future!
Ship a Car Direct Company Information
- Company Name:
- Ship a Car Direct
- Year Founded:
- 2008
- Formerly Named:
- Safe-Direct Car Shipping
- Address:
- 150 Murray St Unit 224
- City:
- Niwot
- State/Province:
- CO
- Postal Code:
- 80544
- Country:
- United States
- Website:
- shipacardirect.com
