Ship a Car Direct

I "shopped around" quite a bit. My partner found another provider, but we felt uncomfortable-all communication via text, low pricing. It sounded too good to be true, and it was. After reading 1 star review on the other provider, I found Eve and this company. Her costs were somewhat higher than the other provider. We spoke on the phone, and she educated me on the process. While the other provider was cheaper, and had provided me a guarantee pick up time, that my car was in fact still open on the boards for a driver to pick up-so I would have been waiting had I not spoke to her. She detailed that all providers post to the same board. She mentioned that drivers are very cautious about what they pick up, and that if a pick up is posted by multiple providers, a driver won't pick it up.

I worked with Stefan at Ship A Car Direct to have a car shipped from NJ to TX. Initially there was a lot of great communication with Stefan, and I knew just what to expect. However, it seemed like there was a big communication breakdown with the transport company. Some of this occurred when the driver came to pick up the car. He seemed to have no idea that the car could not be dropped off in Texas until Friday... My son wouldn't arrive in Texas until late Thursday afternoon. This was a problem for the driver who noted that he would be heading back east on Friday. We agreed that when my son arrived in Texas on Thursday PM, he would call the driver and they would meet up at the residence where he was staying.

We were relocating from New Jersey to North Carolina. I had had back surgery recently and my doctor did not want me driving for that long of a period of time, so we decided to have our 2018 Subaru Impreza shipped. I looked at many companies and decided to go with Ship a Car Direct. They were the only one that had an A+ or an A in Better Business Bureau. Every other companies had a C or lower and had many complaints filed against them. Their reps were excellent. They were very responsive, answered all my questions and if I sent an email, their rep would call me immediately. Their service was excellent.

I bought a car off and I needed to bring it up from Missouri. I happened to find Ship a Car Direct's name at the top of the list and I did some research on them. Since I hadn’t used transport before, they sounded like they’ve been at it and they knew what they were doing, so I went with them. The interactions that I had with the people that I initially spoke with were super. The guy that I talked to was Matt, then some other people came in as the process went on and I had more people standing by if I needed help or something went wrong. They followed through the whole way. I was not alone in it.

My experience with Ship a Car Direct was fantastic. I live in Arizona and I found a vehicle I wanted in Boston. However, I did not want to fly out and drive it home. I had to use a vehicle transport and I considered 4 companies. I had a friend locally and he does a lot of car shipping from other states to Arizona. He referred me to a local person and I called them and talked with them first. I got a price from them then I looked online and called the top couple that were just wherever Google search led me, and compared the phone conversation and the pricing. I liked best what I heard from Jennifer and she was sweet, easy to deal with, and gave quick responses. There were lots of auto-generated emails that were time populated saying, “Okay, you’ve done this step. Now, we’re gonna send you this,” “Okay, your car has been picked up. Now, we’re gonna send you this,” so it was really clear.

I have used Ship a Car Direct at least 5 times to ship my vehicle cross country from California to North Carolina (and back again). Matt is absolutely great to work with, drivers are always courteous and vehicle arrives in great condition. Ship a Car Direct is the only company that I would consider for this service.

My vehicle was transported from Georgia to the state of Washington. Prior to that while looking for companies I came across yours on the Internet. When I called I spoke to Drumon in the name of Wade who is based out of Sacramento. He advised me of the procedure, what did I need to do and what to expect which I thought was very helpful and made me feel very comfortable. He’s a very people person. He also advise me of the pickup times and drop off time about where my vehicle will be dropped off at and not to worry. Picture felt very comfortable and closing your company was very professional and keep me apprised of everything prior to me accepting the contract with Ship a Car Direct.

Having thoroughly researched several companies, I ultimately chose Ship a Car Direct to arrange the transport of a car from Los Angeles to the Boston area. Of all the brokers I talked to, they were the most informative, explaining the entire procedure and answering any and all questions I had. Within a day of accepting their quote, the vehicle pickup was arranged, only to be advanced to a day earlier at my request. The trucker was equally communicative and delivered the car an hour earlier than originally anticipated in order to accommodate my schedule on delivery day. To be sure, the entire experience exceeded my expectations, and I would not hesitate to recommend Ship a Car Direct to anyone. You will be pleasantly surprised!

First time shipping a car. I found Ship A Car Direct to be very helpful and great pricing. They were very attentive every step of the way and stepped in when an issue came up pricing. I would consider using their services again.

Great job! They did an excellent job in explaining the process, answering any questions, and with a follow up. This process was hassle free! Thank you for the ease and peace of mind during a stressful time.