Ship a Car Direct

Ship a Car Direct Reviews

4.9
3,674 reviews
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About Ship a Car Direct

Ship A Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.

Pros
  • Door-to-door shipping
  • No upfront deposit required
  • $500 built-in insurance
Cons
  • No terminal-to-terminal shipping

Featured Reviews

Allen, TX
Verified purchase
I used Ship A Car Direct to ship my 2 cars. The rates were not very low or high. But selected them based on the reviews … The cars were delivered safely and much quicker. I am ver...

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Delta, BC
Verified purchase
From start to finish the communication was excellent. The driver delivered our car once our plane landed. The experience was excellent and the driver so professional, friendly and...

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What is Ship A Car Direct?

Ship A Car Direct is an auto transport broker that connects customers with auto carriers. Ship A Car Direct offers door-to-door shipping and free estimates. You don’t need to provide any contact information to receive a rough estimate, though detailed estimates require additional information. Prices vary based on distance, vehicle type and time of year.

Ship A Car Direct cost

Costs vary based on several factors, but expect to pay $400 to $700 to move a sedan across several states and anywhere from $900 to $1,300 for a cross-country trip. The company charges up to 50% more for enclosed-carrier shipping, which helps protect valuable or antique cars — this is standard for most car shipping companies. To get a more accurate idea of what it costs to haul your car, use the quote estimator on the company’s website. For an exact quote, call and speak to an agent. Ship A Car Direct does not charge upfront fees.

Ship A Car Direct also offers $500 of insurance against damage. So, if a carrier damages your vehicle and its insurance doesn’t cover the damage or won’t pay, Ship A Car Direct covers up to $500 of that damage.

Ship A Car Direct transport options

With Ship A Car Direct, you can personalize your auto transport to match your needs. The only exception is when it comes to the pickup and drop-off method. Ship A Car Direct only offers door-to-door shipping, not terminal-to-terminal shipping.

  • Enclosed shipping: If you want your car to have extra protection during transport, opt for enclosed shipping. This means your vehicle is protected from the elements in a container. Open shipping, the default option, is cheaper but doesn’t offer as much protection.
  • Door-to-door shipping: Ship A Car Direct’s deliveries are always door to door, meaning it picks up your vehicle at your home and drops it off directly at its destination. It does not offer terminal-to-terminal shipping, which is when a carrier picks up your car at a nearby terminal and drops it off at another one close to your destination.
  • Cross-country shipping: Ship A Car Direct offers service throughout the U.S. (except Alaska), so you can move your vehicle cross-country if needed. Expect this to take between one and two weeks.
  • Interstate shipping: If you’re moving your vehicle across a few states, expect it to take from four days to a week.
  • Expedited shipping: If you need to ship a car at the last minute, Ship A Car Direct can handle it. Just keep in mind that it costs more than a move planned further in advance.

Ship A Car Direct FAQ

How does Ship A Car Direct work?

Ship A Car Direct is an auto transport broker, which means it works within its network to find you a reliable auto carrier. In return, you pay Ship A Car Direct a fee, which is typically worth it because an auto transport brokers’ expertise makes the experience much easier.

Does Ship A Car Direct have a damage-free guarantee?

Yes. If your car is damaged and the carrier won’t cover it, then Ship A Car Direct covers up to $500 in damage.

Does Ship A Car Direct require an upfront deposit?

No. Payment isn’t required until Ship A Car Direct confirms your carrier and shipping dates.

Do we recommend Ship A Car Direct?

We recommend Ship A Car Direct — its customer reviews are overwhelmingly positive, and we also like that it provides rough estimates of how much it costs to ship a car without requiring contact information. That’s a rare feature among auto shippers. Its damage-free guarantee and door-to-door shipping are also standout features.

Ship a Car Direct Reviews

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    How do I know I can trust these reviews about Ship A Car Direct?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServicePriceDelivery & Shipping

    Reviewed Feb. 22, 2025

    Ship A Car Direct was an overall good experience for shipping a car across the country. The process took a while to locate a carrier to transport a non-running car across the country, but I was given frequent updates, and any time I called matt would answer the phone or call me back quickly to let me know what was going on. And when the carrier was located, we were able to coordinate everything easily so that the seller and I would both feel comfortable with sending the car off. The process had some difficulties, but I don't think I could have gotten a better result than with Ship A Car Direct. Lastly, their quote was very close to the final cost, which I've heard is not often the case when shipping cars.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hi Matt,

    We’re happy to hear that you felt supported throughout the process and that everything came together in the end despite the challenges. Thanks for trusting Ship A Car Direct—we appreciate you!

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      Verified purchase
      Customer ServiceStaff

      Reviewed Oct. 11, 2024

      This was my first time shipping a car. Trying to understand the process and wade through all the reviews was difficult. Ship A Car Direct seemed to have the best combination of great reviews and honest help on their website. I shipped a car from Texas to Washington state. Everything went great. Good communication from Ship A Car Direct (Lottie). The driver also took great care of the car and was good about communication for both the pickup and drop off.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Patrick,

      I'm happy to hear you had a really positive experience. I'm thrilled that Ship A Car Direct made the process easier for you. Thank you so much!

      Verified purchase
      PriceDelivery & Shipping

      Reviewed Sept. 15, 2024

      Purchased car in Illinois, needed it shipped to Arizona. Did a lot of research and read some of the horror stories, i.e. charge higher when delivered. There was no change to the quoted price when car was delivered. The quote was less than several quotes, but not the lowest. Was very happy with the outcome. Delivery person even pointed out where the armrest inside the driver's door was soiled. Would definitely use again.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Gail,

      I appreciate you for sharing your experience! Happy to hear you were satisfied with the outcome of your car transport. Thanks for choosing Ship A Car Direct and looking forward to serving you again.

      Verified purchase
      Customer ServicePrice

      Reviewed July 19, 2024

      I asked for quotes to ship a car from the SF Bay Area Connecticut from several companies. Ship A Car Direct was not only cheaper, but phenomenally more helpful. Someone reached out by phone and answered my questions rather than pressuring me to commit. I was sent links to videos that explained the whole process, including their role compared to the carrier's role. The carrier who took the job was professional and made it easy to find a mutually acceptable location for loading (a huge truck couldn't get on my street).

      The final price was only slightly higher than what Ship A Car Direct has quoted, which I understood was possible. They followed up with me by email to make sure I knew how to contact them during transit and reminded me in another email about how to prepare for delivery and final inspection (which my nephew handled). I would definitely use Ship A Car Direct again.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Deborah,

      I'm happy to hear that your car shipping is smooth from start to finish. Thank you for choosing Ship A Car Direct!

      Verified purchase
      Staff

      Reviewed May 17, 2024

      I’ve used Ship A Car Direct many times to transport my kids cars back and forth to school and they have been excellent! It’s always easy to get in touch with Scott and he always answers all my questions. I love the app that allows you to take pictures of the car before it’s shipped. I will always use Ship A Car for future transports.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Cyndi,

      Thank you for your loyalty! We're thrilled to hear that Ship A Car Direct has consistently provided excellent service for transporting your kids' cars. It's great to know that Scott has been responsive and helpful, and that you find our app useful for documenting your car's condition. We look forward to assisting you with future transports. :)

      Verified purchase
      Punctuality & Speed

      Reviewed March 11, 2025

      Shipped my SUV across the country. The process was quick and simple. They were very communicative and provide an app to take photos to ensure no damage upon arrival (there was none). I've used Ship a Car Direct twice and will continue when needed.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Kristie,

      I'm glad to hear your experience with Ship a Car Direct was positive. It’s nice to know you’d continue using our service in the future!

      Thanks for sharing your feedback.

      Verified purchase
      Delivery & Shipping

      Reviewed Feb. 21, 2025

      As a first-time shipper, I was nervous and had many questions-but Ship A Car Direct’s great website and Mike’s support helped. There were no hidden fees or “ransom” at delivery. All 100% honest. The rate was the best of many I checked and the car arrived in perfect shape. Just know it takes a few extra days because the driver is making a loop of drop-offs and pickups.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Ty,

      Thanks for sharing your experience! We're glad Mike and Ship A Car Direct made your first shipment smooth and transparent. It’s great to hear your car arrived safely. Thanks for choosing Ship A Car Direct. We’re here if you need us again! 🚗✨

      Verified purchase
      Scott increased rating by 1 star.
      Customer ServicePrice
      After a positive interaction with Ship a Car Direct, Scott increased their star rating on Feb. 24, 2025.

      Updated review: Feb. 24, 2025

      Company listened and responded to my concerns.

      Original Review: Feb. 8, 2025

      I was initially impressed with their service, they came back with a fair quote (not too high, not the lowest) and shielded you away from the noise and was very responsive. I had a clear ask and they accepted. After that it was silence; I reached out multiple times, and no response. Finally I called the emergency line and talked to someone else, where I was told what I wanted was not possible. This was already after 5 days, and instead they gave me a different price (I wouldn’t have accepted initially) and different conditions, and then responded back within ours and put me on the spot. Bad service, bad pricing.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Scott,

      We're sorry to hear about your experience. We've tried calling you to discuss this, but haven't connected. If you'd like to discuss this further and seek a resolution, please call us back at your convenience. We are posting this same response to all the other sites you have copy and pasted your review to.

      Verified purchase
      Punctuality & Speed

      Reviewed Jan. 18, 2025

      Seamless experience from start to finish. I was kept scrupulously informed every step of the way, and my car was delivered quickly and in exactly the condition in which it departed. Highly recommend this company, and the carrier they used, too.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Boris,

      Thanks for sharing your experience! We're so happy to hear everything went smoothly and that you were well-informed throughout the process. We appreciate your recommendation. :)

      Verified purchase
      Customer ServiceStaff

      Reviewed Dec. 25, 2024

      I've done a number of car transports over the years. This one was uneventful, which was a real treat. Communications with the broker representative (Matt) was pleasant. The broker was able to engage a responsible carrier that was also pleasant and communicated well. It was a difficult period for scheduling, but timing worked out well with both the broker and carrier being responsive to our needs.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi M,

      Thanks for sharing your experience. We're glad to hear this transport went smoothly. It's great to know that Matt and the carrier provided excellent communication and worked well to meet your needs . Thanks for choosing Ship A Car Direct!

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      Ship a Car Direct Company Information

      Company Name:
      Ship A Car Direct
      Year Founded:
      2008
      Formerly Named:
      Safe-Direct Car Shipping
      Address:
      150 Murray St Unit 224
      City:
      Niwot
      State/Province:
      CO
      Postal Code:
      80544
      Country:
      United States
      Website:
      www.shipacardirect.com