Ship a Car Direct Reviews
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About Ship a Car Direct
Ship A Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.
Pros & Cons
Pros
- Door-to-door shipping
- No upfront deposit required
- $500 built-in insurance
Cons
- No terminal-to-terminal shipping
Bottom Line
Ship A Car Direct works with a network of auto transporters to provide door-to-door car shipping. The company offers transport in open or closed carriers.
Featured Reviews
I used Ship A Car Direct to ship my 2 cars. The rates were not very low or high. But selected them based on the reviews … The cars were delivered safely and much quicker. I am ver...
Read full reviewFrom start to finish the communication was excellent. The driver delivered our car once our plane landed. The experience was excellent and the driver so professional, friendly and...
Read full reviewWhat is Ship A Car Direct?
Ship A Car Direct is an auto transport broker that connects customers with auto carriers. Ship A Car Direct offers door-to-door shipping and free estimates. You don’t need to provide any contact information to receive a rough estimate, though detailed estimates require additional information. Prices vary based on distance, vehicle type and time of year.
Ship A Car Direct cost
Costs vary based on several factors, but expect to pay $400 to $700 to move a sedan across several states and anywhere from $900 to $1,300 for a cross-country trip. The company charges up to 50% more for enclosed-carrier shipping, which helps protect valuable or antique cars — this is standard for most car shipping companies. To get a more accurate idea of what it costs to haul your car, use the quote estimator on the company’s website. For an exact quote, call and speak to an agent. Ship A Car Direct does not charge upfront fees.
Ship A Car Direct also offers $500 of insurance against damage. So, if a carrier damages your vehicle and its insurance doesn’t cover the damage or won’t pay, Ship A Car Direct covers up to $500 of that damage.
Ship A Car Direct transport options
With Ship A Car Direct, you can personalize your auto transport to match your needs. The only exception is when it comes to the pickup and drop-off method. Ship A Car Direct only offers door-to-door shipping, not terminal-to-terminal shipping.
- Enclosed shipping: If you want your car to have extra protection during transport, opt for enclosed shipping. This means your vehicle is protected from the elements in a container. Open shipping, the default option, is cheaper but doesn’t offer as much protection.
- Door-to-door shipping: Ship A Car Direct’s deliveries are always door to door, meaning it picks up your vehicle at your home and drops it off directly at its destination. It does not offer terminal-to-terminal shipping, which is when a carrier picks up your car at a nearby terminal and drops it off at another one close to your destination.
- Cross-country shipping: Ship A Car Direct offers service throughout the U.S. (except Alaska), so you can move your vehicle cross-country if needed. Expect this to take between one and two weeks.
- Interstate shipping: If you’re moving your vehicle across a few states, expect it to take from four days to a week.
- Expedited shipping: If you need to ship a car at the last minute, Ship A Car Direct can handle it. Just keep in mind that it costs more than a move planned further in advance.
Ship A Car Direct FAQ
How does Ship A Car Direct work?
Ship A Car Direct is an auto transport broker, which means it works within its network to find you a reliable auto carrier. In return, you pay Ship A Car Direct a fee, which is typically worth it because an auto transport brokers’ expertise makes the experience much easier.
Does Ship A Car Direct have a damage-free guarantee?
Yes. If your car is damaged and the carrier won’t cover it, then Ship A Car Direct covers up to $500 in damage.
Does Ship A Car Direct require an upfront deposit?
No. Payment isn’t required until Ship A Car Direct confirms your carrier and shipping dates.
Do we recommend Ship A Car Direct?
We recommend Ship A Car Direct — its customer reviews are overwhelmingly positive, and we also like that it provides rough estimates of how much it costs to ship a car without requiring contact information. That’s a rare feature among auto shippers. Its damage-free guarantee and door-to-door shipping are also standout features.
Ship a Car Direct Reviews
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Reviewed Dec. 1, 2023
When I was considering options for transporting my Mom's car from CA to GA, I relied heavily on user reviews to inform my decisions. I'm writing here in the hopes that others will benefit in the same way. I had a great experience with Ship a Car Direct and am very satisfied. Unless you book directly with a carrier, there can be some scheduling uncertainty in this process and I very much appreciate the communication, guidance, and clarity that Ship a Car Direct provided to me even at the outset. They explained the process, set my expectations, gave clear (and very affordable!) pricing, and were available at every step along the way. Even though there were a couple of ETA adjustments in my delivery, the clear communication from the outset and continual updates in the process were very professional and allowed me to adjust things on my end accordingly. I am very, very happy with my experience!

Hi Travis,
We are thrilled to hear that you had a great and satisfying experience with us. It is wonderful to know that our communication, guidance, and clear pricing met your expectations. Thanks so much for choosing Ship A Car Direct!
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Reviewed Dec. 1, 2023
I read many reviews and so glad I picked Ship a Car Direct... Jennifer was my go to person and emailed or called me to let me know the process and what to expect. (BY THE WAY the videos on-line are the best!) The carrier also texted and called me to let me know when he was arriving and delivering the car. I trusted Jennifer and who she was placing my car with and it was Perfect!

Hi Jennifer,
Thank you so much for sharing your wonderful experience with Ship a Car Direct! We're pleased to know that the delivery experience was perfect and it is really good to hear that Jennifer kept you well-informed about the process and expectations. We're glad you found our online videos helpful too.
If you ever need assistance with car transportation again, please don't hesitate to reach out. Thanks for choosing Ship A Car Direct!
Reviewed Nov. 30, 2023
After researching several car shipping companies, I chose Ship A Car Direct as they provided me with the information that I needed and were able to accommodate my timeline as I only had a two-day window for my car to be picked up, and delivery had to be after a certain date. During the entire process, Scott was very responsive and provided me with updates. I would use Ship A Car Direct again if I need car transportation in the future.

Hi Rita,
Thank you for taking the time to share your experience with Ship A Car Direct! We're happy to hear that our company stood out to you after your research. It's super nice that Scott was responsive and kept you informed with updates throughout the entire process.We appreciate your trust in choosing Ship A Car Direct!
Reviewed Nov. 21, 2023
I was so thankful to the Lord for Lottie and her kind caring help! She was so efficient and always responded back to my emails, knowing this was all a new experience for me! My sister just bought her car and I wanted to make sure it arrived there safely! She almost drove but I insisted it was safer to have it transported so the Lord used Lottie to help greatly!
The actual transport company, Direct Motor Lines, Inc., did not receive a 5 star though as their estimation took almost double the time (understandable due to unforeseen problems) but their communication was poor and should have kept us better informed then, instead of just wait til they’re an hour away! However, the car finally arrived safely and my sister was so excited to get her car back! For such a concerned endeavor involving someone else’s car- - -Lottie was a gift from the Lord in how comfortable I felt to ask questions, voice concerns, etc.! Thank you so much Lottie and the others who helped! God bless you!

Hi Laura,
We're truly grateful for your kind words. We're so happy to hear that Lottie provided you with caring and efficient assistance throughout this new and unfamiliar experience. We understand that the transport process with Direct Motor Lines, Inc. had its challenges, and we appreciate your understanding regarding the unforeseen issues.
We'll make sure to pass on your appreciation to Lottie and the team. If you ever need assistance in the future, please don't hesitate to reach out. Thanks for choosing Ship A Car Direct!
Reviewed Nov. 3, 2023
I got about a billion calls, texts and emails when I was looking for someone to ship our Highlander to NY from CA. The only company that had real humans who weren't pushy salesman was Ship a car direct. They told me it would cost about 1350 but if I was flexible with dates they could try get better rate (I ended up paying 1300). Emails and videos were super helpful on their site and they gave me the driver's cell phone so I could get info right from the horse's mouth. He was running a day late on the pick up but still got it here on time - the Ship Car Direct team was super communicative. They emailed me the schedule update and even answered my call at 9pm! I could text my broker anytime and he always got right back to me - I can't remember his name - (like Mark or Matt maybe?). I've shipped 3 or 4 times and it has always gone badly. These guys were awesome! Would recommend!

Hi Radio,
We greatly appreciate your feedback. We're thrilled to hear that you had a positive and hassle-free car shipping experience with us. It's not uncommon for slight delays to occur in the shipping process, but pleased to hear that our team maintained open communication and provided you with updates promptly. Your recommendation means a lot to us.
Thanks so much for choosing Ship A Car Direct! :)
Reviewed Dec. 2, 2023
Ship a Car Direct was extremely efficient and kept in constant contact with the shipping status. They fully vet the shippers they employ and were a great manager of the whole process. I would use them again.

Hi Michael,
We're very happy to hear that you found our service extremely efficient and that we kept you well-informed throughout the shipping process. It's great to know that our thorough vetting of shippers and overall management of the process met your expectations. We appreciate your trust and would be more than happy to assist you again in the future. Thank you for choosing Ship a Car Direct!
Reviewed Dec. 2, 2023
I used Ship a Car Direct and had an excellent experience. The car got picked up 1 day earlier (which was great) and it was delivered the next morning. Everything went smooth. Matt was very helpful and answered all my questions. Would definitely use the again.

Hi Ruth,
We're delighted to hear that your car transportation went smoothly. We appreciate your trust in our service, and we would be more than happy to assist you again in the future.Thank you for choosing Ship a Car Direct!
Reviewed Nov. 29, 2023
An agent was assigned to us and she secured a carrier for our car within our desired right time frame. She was prompt & informative with all correspondence. Our car was picked up and delivered as promised with no damage. I highly recommend this company. I have recommended this company to a friend.

Hi Kelley,
Thanks for taking the time to share your experience. We're delighted to hear that your car was delivered within your desired time-frame and the carrier maintained prompt communication throughout the process.
We appreciate your recommendation and are happy to know that you've also shared your experience with a friend. If you or your friend have any further transportation needs in the future, please don't hesitate to reach out. Thanks for choosing Ship A Car Direct!
Reviewed Nov. 29, 2023
Ship a Car Direct is the best car transporter compared to 3 other companies we previously used. Excellent service and price. Professional, knowledgeable, efficient, helpful, courteous, patient, honest. Price quoted was price paid. Able to pay driver using Zelle. We will definitely use ship a car direct again in July 2024 when we return to MA.

Hi Victor,
Thank you so much for your glowing review! We're thrilled to hear that Ship a Car Direct provided you with the best car transportation experience.We look forward to serving you again in July 2024. We're grateful for the opportunity to be your trusted car transportation service.
Reviewed Nov. 28, 2023
Matt was my primary Ship Direct point of contact and he was absolutely fabulous! Matt answered all my questions thoroughly and quickly and was very, very patient with me! Georgie with George and Saba Carriers was also very patient with me, as well as kind and professional....He was wonderful! If I need auto moving again, I will definitely ask for Matt and then Georgie!

Thank you so much for taking the time to share your positive experience. We're delighted to hear that Matt provided excellent customer service by addressing your questions thoroughly and promptly. If you ever need auto moving services again, we look forward to assisting you with the same high level of service. Thanks for choosing Ship A Car Direct!
Ship a Car Direct Company Information
- Company Name:
- Ship A Car Direct
- Year Founded:
- 2008
- Formerly Named:
- Safe-Direct Car Shipping
- Address:
- 150 Murray St Unit 224
- City:
- Niwot
- State/Province:
- CO
- Postal Code:
- 80544
- Country:
- United States
- Website:
- www.shipacardirect.com