Ship a Car Direct Reviews

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About Ship a Car Direct

Ship a Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.

Pros
  • Door-to-door shipping
  • No upfront deposit required
  • $500 built-in insurance
Cons
  • No terminal-to-terminal shipping

Featured Reviews

Allen, TX
Verified purchase
I used Ship A Car Direct to ship my 2 cars. The rates were not very low or high. But selected them based on the reviews … The cars were delivered safely and much quicker. I am ver...

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Delta, BC
Verified purchase
From start to finish the communication was excellent. The driver delivered our car once our plane landed. The experience was excellent and the driver so professional, friendly and...

Read more

What is Ship a Car Direct?

Ship a Car Direct is an auto transport broker that connects customers with auto carriers. Ship a Car Direct offers door-to-door shipping and free estimates. You don’t need to provide any contact information to receive a rough estimate, though detailed estimates require additional information. Prices vary based on distance, vehicle type and time of year.

Ship a Car Direct cost

Costs vary based on several factors, but expect to pay $400 to $700 to move a sedan across several states and anywhere from $900 to $1,300 for a cross-country trip. The company charges up to 50% more for enclosed-carrier shipping, which helps protect valuable or antique cars — this is standard for most car shipping companies. To get a more accurate idea of what it costs to haul your car, use the quote estimator on the company’s website. For an exact quote, call and speak to an agent. Ship a Car Direct does not charge upfront fees.

Ship a Car Direct also offers $500 of insurance against damage. So, if a carrier damages your vehicle and its insurance doesn’t cover the damage or won’t pay, Ship a Car Direct covers up to $500 of that damage.

Ship a Car Direct transport options

With Ship a Car Direct, you can personalize your auto transport to match your needs. The only exception is when it comes to the pickup and drop-off method. Ship a Car Direct only offers door-to-door shipping, not terminal-to-terminal shipping.

  • Enclosed shipping: If you want your car to have extra protection during transport, opt for enclosed shipping. This means your vehicle is protected from the elements in a container. Open shipping, the default option, is cheaper but doesn’t offer as much protection.
  • Door-to-door shipping: Ship a Car Direct’s deliveries are always door to door, meaning it picks up your vehicle at your home and drops it off directly at its destination. It does not offer terminal-to-terminal shipping, which is when a carrier picks up your car at a nearby terminal and drops it off at another one close to your destination.
  • Cross-country shipping: Ship a Car Direct offers service throughout the U.S. (except Alaska), so you can move your vehicle cross-country if needed. Expect this to take between one and two weeks.
  • Interstate shipping: If you’re moving your vehicle across a few states, expect it to take from four days to a week.
  • Expedited shipping: If you need to ship a car at the last minute, Ship a Car Direct can handle it. Just keep in mind that it costs more than a move planned further in advance.

Ship a Car Direct FAQ

How does Ship a Car Direct work?

Ship a Car Direct is an auto transport broker, which means it works within its network to find you a reliable auto carrier. In return, you pay Ship a Car Direct a fee, which is typically worth it because an auto transport brokers’ expertise makes the experience much easier.

Does Ship a Car Direct have a damage-free guarantee?

Yes. If your car is damaged and the carrier won’t cover it, then Ship a Car Direct covers up to $500 in damage.

Does Ship a Car Direct require an upfront deposit?

No. Payment isn’t required until Ship a Car Direct confirms your carrier and shipping dates.

Do we recommend Ship a Car Direct?

We recommend Ship a Car Direct — its customer reviews are overwhelmingly positive, and we also like that it provides rough estimates of how much it costs to ship a car without requiring contact information. That’s a rare feature among auto shippers. Its damage-free guarantee and door-to-door shipping are also standout features.

Ship a Car Direct Reviews

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    How do I know I can trust these reviews about Ship a Car Direct?
    • 4,770,194 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    StaffDelivery & Shipping

    Reviewed Aug. 1, 2025

    My buddy from the USS Shasta who served with me in the Gulf War, loved my dad's 1973 CJ5 Jeep. I reached out to Ship a Car Direct and they shipped it to him in 2-days! As a combat era veteran your buddies are like family, and my wife and I wanted to give my dad's Jeep to a guy who deserves it more than myself. Ship a Car Direct was simple, efficient and professional. You made two veterans extremely happy and even better connected. Go Navy!

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hi David, what an awesome story—thank you for sharing it! It’s heartwarming to see that kind of brotherhood and generosity. Huge respect to both of you. Go Navy! ⚓

    Verified purchase
    StaffDelivery & Shipping

    Reviewed June 7, 2025

    Actually used service twice in a couple months. My Honda Fit was in Brooklyn NY, used by my son, but needed work. So, decided to ship it to Detroit so I could fix it up, as he purchased a new car and no longer needed it. My other son expressed a need for a car in San Diego. So, back to Ship a Car Direct!! Service was spot on. Picked up car right in front of our home, friendly and professional. Took photos, used the app, kept communication timely and kept us up-to-date on delivery window. Delivery was perfect, providing sufficient notice and unloaded right next to their home. What more can you ask for. Will surely use again, if and when I have a need.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hi Jack,

    Thanks for the great feedback! We're glad both shipments went smoothly. Happy to hear you find the process easy, professional, and well-communicated.

    We appreciate your trust and look forward to helping again! 🚗

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      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed May 17, 2025

      I hired Ship a Car Direct on December 2024 to ship my car from VA to Los Angeles, CA. The service was top class, fast and kept me informed all day. Car arrived sooner than expected. In May of 2025 I had to ship my car back from CA to VA due to job requirements. They moved my car again fast, courteous and my car arrived with no damages or scratches l. Both drivers were very professional and the team at Ship Direct kept me informed and promptly return my calls when I had questions or inquiries. Will definitely recommend them and use them again.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Carla,

      Thank you so much for sharing your experience! We're thrilled to hear both shipments went smoothly and that you felt well-informed and taken care of throughout the process.

      We appreciate your recommendation and look forward to helping you again in the future!

      Verified purchase
      Staff

      Reviewed March 25, 2025

      I can wholeheartedly recommend Ship a Car Direct to anyone who needs a vehicle transported. I shopped around quite a bit, and most companies pressured me to commit. David was different, he has over 17 years experience and an A+ rating with BBB. He had the experience to guide me through what might have been a difficult booking because of my location. Everything went perfectly and my car arrived in unblemished condition. Thanks again, David. You will be my choice for my next transport.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Paul,

      We're thrilled to hear that David's expertise and transparency made your experience smooth and stress-free. We'll be here whenever you need us again—safe travels until then!

      Verified purchase
      Customer ServicePriceDelivery & Shipping

      Reviewed Feb. 22, 2025

      Ship A Car Direct was an overall good experience for shipping a car across the country. The process took a while to locate a carrier to transport a non-running car across the country, but I was given frequent updates, and any time I called matt would answer the phone or call me back quickly to let me know what was going on. And when the carrier was located, we were able to coordinate everything easily so that the seller and I would both feel comfortable with sending the car off. The process had some difficulties, but I don't think I could have gotten a better result than with Ship A Car Direct. Lastly, their quote was very close to the final cost, which I've heard is not often the case when shipping cars.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Matt,

      We’re happy to hear that you felt supported throughout the process and that everything came together in the end despite the challenges. Thanks for trusting Ship A Car Direct—we appreciate you!

      Verified purchase
      Staff

      Reviewed Nov. 4, 2025

      This is our third time shipping with Mike at Ship A Car Direct. He has been professional, courteous and responsive to my inquiries. The process has been seamless. I will be contacting him for my next transaction.

      Thanks for your vote!
      Verified purchase
      Customer ServicePunctuality & SpeedStaffDelivery & Shipping

      Reviewed Sept. 23, 2025

      Excellent car shipping service! Every call was either picked up immediately or returned in minutes. David was professional, friendly and helpful with any an all questions. Delivery day and time exactly as promised. Highly recommend!!

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Eda, we're thrilled to hear that your experience went smoothly and that David was able to assist you every step of the way.

      We truly appreciate your recommendation and look forward to helping you again in the future! 🚗✨

      Verified purchase
      Delivery & Shipping

      Reviewed Aug. 16, 2025

      Easy to book through the website, great service and updates from Lottie, pick up and delivery on time from DC to California, Southern and competitively priced. We moved our daughter back to CA after graduating college, after our positive experience a few years ago shipping the car to DC we went back to Ship a Car. Used for the second time. Thank you again Ship a Car!!

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Peter,

      Thank you so much for the kind words and for trusting Ship a Car again! We're glad to hear everything went smoothly with Lottie's help and that your daughter's move back to California was stress-free. Repeat customers like you mean the world to us — thank you for choosing us again! 🚗

      Verified purchase
      Customer ServiceStaff

      Reviewed July 12, 2025

      Matt made it easy. In my world that's huge! Great communication. He answered all my questions, identified potential issues (which he overcame), and he followed up to ensure things were done right. I'll use his services again and refer him to friends and family.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Jeff,

      We're happy to know that Matt made the process easy. Appreciate the referral and look forward to helping you again!

      Verified purchase
      Customer ServiceDelivery & Shipping

      Reviewed June 4, 2025

      Absolutely flawless experience using Ship A Car Direct. The Shipping Coordinator, Matt, managed the entire process- end-to end. I received exceptional communication throughout the entire process. Matt handled everything from scheduling, pick-up, delivery, and drop-off. I would not hesitate to use them again in the future. Highly recommended!

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi William,

      We're thrilled to hear your experience with Ship A Car Direct was absolutely flawless. We appreciate the recommendation and look forward to helping you again in the future!

      Quick and easy. Get matched with an Auto Transport partner.

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        Ship a Car Direct Company Information

        Company Name:
        Ship a Car Direct
        Year Founded:
        2008
        Formerly Named:
        Safe-Direct Car Shipping
        Address:
        150 Murray St Unit 224
        City:
        Niwot
        State/Province:
        CO
        Postal Code:
        80544
        Country:
        United States
        Website:
        www.shipacardirect.com