Ship a Car Direct Reviews

I asked for quotes to ship a car from the SF Bay Area Connecticut from several companies. Ship A Car Direct was not only cheaper, but phenomenally more helpful. Someone reached out by phone and answered my questions rather than pressuring me to commit. I was sent links to videos that explained the whole process, including their role compared to the carrier's role. The carrier who took the job was professional and made it easy to find a mutually acceptable location for loading (a huge truck couldn't get on my street).

Shipped a 2019 Honda Civic from northern Indiana to Flagstaff, AZ. Note: our requirements for this move were very flexible. I didn't have any deadlines for pick up or drop off. I just need to move the car from A => B within a 3 month timeframe. I had a very good experience with Ship A Car Direct. Communication with Lottie was very good. I got all my questions answered. There were no surprises with $$. What I was quoted is what I paid. It's important to realize that these folks are brokers - and they have relationships with actual carriers. In other words - Ship A Car Direct is not going to be picking up your car. Rather a regional or perhaps local carrier is going to be actually showing up and doing the work of transporting the car.

In need of a reasonable/reliable way to transport our son’s Jeep I began researching online. The results pointed towards Ship a Car Direct and we were not disappointed. The process was very simple and stress free. Matt was very professional and guided us through the process. Information was forwarded through email, text and phone calls. We heard from customer service, dispatch and the driver. Utilizing a downloaded app pictures taken before and after ensures damage accountability, which there was none!

When I was considering options for transporting my Mom's car from CA to GA, I relied heavily on user reviews to inform my decisions. I'm writing here in the hopes that others will benefit in the same way. I had a great experience with Ship a Car Direct and am very satisfied. Unless you book directly with a carrier, there can be some scheduling uncertainty in this process and I very much appreciate the communication, guidance, and clarity that Ship a Car Direct provided to me even at the outset. They explained the process, set my expectations, gave clear (and very affordable!) pricing, and were available at every step along the way. Even though there were a couple of ETA adjustments in my delivery, the clear communication from the outset and continual updates in the process were very professional and allowed me to adjust things on my end accordingly. I am very, very happy with my experience!

I was so thankful to the Lord for Lottie and her kind caring help! She was so efficient and always responded back to my emails, knowing this was all a new experience for me! My sister just bought her car and I wanted to make sure it arrived there safely! She almost drove but I insisted it was safer to have it transported so the Lord used Lottie to help greatly!

Have used these guys several times, most recently shipping my car from CT to Miami this August. They broker between the customer and the shipping company, vetting the latter. I have found Ship A Car Direct to be very professional and responsive throughout the process. Earlier on I had used a couple of others with less positive results.

Shipped my car Naples Fl to Sandy Spring, Md.. Ship a Car Direct provide professional informative advice and service. Car was picked-up and delivered on time. I would definitely recommend them for shipping a vehicle. Their pricing structure is fair and reasonable.

It has been a nightmare and I won’t use Ship A Car Direct and its carrier Amen Auto Transportation Inc. ever again. My experience is a big contrast from those positive reviews. In fact, my car is still not usable since the delivery took place three weeks ago. The issue of windshield damage still has not been resolved. I feel that my trust of Ship A Car Direct is being abused. I am surprised the support staff Maricel told me last week that Ship A Car Direct has done all they can do. They are not responsible for my windshield repair. She even suggested that I should go through my insurance to take care of this matter.

From first phone call to delivery, our experience was fantastic. Estimates were clear and accurate from the very beginning. Communication was continuous. Driver at pick up and drop off were knowledgeable and friendly. Our car was picked up and delivered exactly as expected- with care.

Excellent communication and attention to detail. I have dealt with several other carriers that weren’t interested in the details and would quote a low price upfront then increase the price to get it moved. Ship A Car Direct was very honest and upfront. I’ve used them twice and they got both vehicles moved within 48 hours at below their quoted rate.