Ship a Car Direct Reviews

  • 4,697,285 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

About Ship a Car Direct

Ship A Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.

Pros
  • Door-to-door shipping
  • No upfront deposit required
  • $500 built-in insurance
Cons
  • No terminal-to-terminal shipping

Featured Reviews

Allen, TX
Verified purchase
I used Ship A Car Direct to ship my 2 cars. The rates were not very low or high. But selected them based on the reviews … The cars were delivered safely and much quicker. I am ver...

Read more

Delta, BC
Verified purchase
From start to finish the communication was excellent. The driver delivered our car once our plane landed. The experience was excellent and the driver so professional, friendly and...

Read more

What is Ship A Car Direct?

Ship A Car Direct is an auto transport broker that connects customers with auto carriers. Ship A Car Direct offers door-to-door shipping and free estimates. You don’t need to provide any contact information to receive a rough estimate, though detailed estimates require additional information. Prices vary based on distance, vehicle type and time of year.

Ship A Car Direct cost

Costs vary based on several factors, but expect to pay $400 to $700 to move a sedan across several states and anywhere from $900 to $1,300 for a cross-country trip. The company charges up to 50% more for enclosed-carrier shipping, which helps protect valuable or antique cars — this is standard for most car shipping companies. To get a more accurate idea of what it costs to haul your car, use the quote estimator on the company’s website. For an exact quote, call and speak to an agent. Ship A Car Direct does not charge upfront fees.

Ship A Car Direct also offers $500 of insurance against damage. So, if a carrier damages your vehicle and its insurance doesn’t cover the damage or won’t pay, Ship A Car Direct covers up to $500 of that damage.

Ship A Car Direct transport options

With Ship A Car Direct, you can personalize your auto transport to match your needs. The only exception is when it comes to the pickup and drop-off method. Ship A Car Direct only offers door-to-door shipping, not terminal-to-terminal shipping.

  • Enclosed shipping: If you want your car to have extra protection during transport, opt for enclosed shipping. This means your vehicle is protected from the elements in a container. Open shipping, the default option, is cheaper but doesn’t offer as much protection.
  • Door-to-door shipping: Ship A Car Direct’s deliveries are always door to door, meaning it picks up your vehicle at your home and drops it off directly at its destination. It does not offer terminal-to-terminal shipping, which is when a carrier picks up your car at a nearby terminal and drops it off at another one close to your destination.
  • Cross-country shipping: Ship A Car Direct offers service throughout the U.S. (except Alaska), so you can move your vehicle cross-country if needed. Expect this to take between one and two weeks.
  • Interstate shipping: If you’re moving your vehicle across a few states, expect it to take from four days to a week.
  • Expedited shipping: If you need to ship a car at the last minute, Ship A Car Direct can handle it. Just keep in mind that it costs more than a move planned further in advance.

Ship A Car Direct FAQ

How does Ship A Car Direct work?

Ship A Car Direct is an auto transport broker, which means it works within its network to find you a reliable auto carrier. In return, you pay Ship A Car Direct a fee, which is typically worth it because an auto transport brokers’ expertise makes the experience much easier.

Does Ship A Car Direct have a damage-free guarantee?

Yes. If your car is damaged and the carrier won’t cover it, then Ship A Car Direct covers up to $500 in damage.

Does Ship A Car Direct require an upfront deposit?

No. Payment isn’t required until Ship A Car Direct confirms your carrier and shipping dates.

Do we recommend Ship A Car Direct?

We recommend Ship A Car Direct — its customer reviews are overwhelmingly positive, and we also like that it provides rough estimates of how much it costs to ship a car without requiring contact information. That’s a rare feature among auto shippers. Its damage-free guarantee and door-to-door shipping are also standout features.

Ship a Car Direct Reviews

Filter by Rating

  • (3,437)
  • (193)
  • (15)
  • (7)
  • (30)

Popular Mentions

    How do I know I can trust these reviews about Ship A Car Direct?
    • 4,697,285 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Ship A Car Direct?
    • 4,697,285 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Verified purchase
    StaffDelivery & Shipping

    Reviewed June 7, 2025

    Actually used service twice in a couple months. My Honda Fit was in Brooklyn NY, used by my son, but needed work. So, decided to ship it to Detroit so I could fix it up, as he purchased a new car and no longer needed it. My other son expressed a need for a car in San Diego. So, back to Ship a Car Direct!! Service was spot on. Picked up car right in front of our home, friendly and professional. Took photos, used the app, kept communication timely and kept us up-to-date on delivery window. Delivery was perfect, providing sufficient notice and unloaded right next to their home. What more can you ask for. Will surely use again, if and when I have a need.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Auto Transporters delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed May 17, 2025

      I hired Ship a Car Direct on December 2024 to ship my car from VA to Los Angeles, CA. The service was top class, fast and kept me informed all day. Car arrived sooner than expected. In May of 2025 I had to ship my car back from CA to VA due to job requirements. They moved my car again fast, courteous and my car arrived with no damages or scratches l. Both drivers were very professional and the team at Ship Direct kept me informed and promptly return my calls when I had questions or inquiries. Will definitely recommend them and use them again.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Carla,

      Thank you so much for sharing your experience! We're thrilled to hear both shipments went smoothly and that you felt well-informed and taken care of throughout the process.

      We appreciate your recommendation and look forward to helping you again in the future!

      Verified purchase
      Customer ServicePriceDelivery & Shipping

      Reviewed Feb. 22, 2025

      Ship A Car Direct was an overall good experience for shipping a car across the country. The process took a while to locate a carrier to transport a non-running car across the country, but I was given frequent updates, and any time I called matt would answer the phone or call me back quickly to let me know what was going on. And when the carrier was located, we were able to coordinate everything easily so that the seller and I would both feel comfortable with sending the car off. The process had some difficulties, but I don't think I could have gotten a better result than with Ship A Car Direct. Lastly, their quote was very close to the final cost, which I've heard is not often the case when shipping cars.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Matt,

      We’re happy to hear that you felt supported throughout the process and that everything came together in the end despite the challenges. Thanks for trusting Ship A Car Direct—we appreciate you!

      Verified purchase
      PriceDelivery & Shipping

      Reviewed Sept. 15, 2024

      Purchased car in Illinois, needed it shipped to Arizona. Did a lot of research and read some of the horror stories, i.e. charge higher when delivered. There was no change to the quoted price when car was delivered. The quote was less than several quotes, but not the lowest. Was very happy with the outcome. Delivery person even pointed out where the armrest inside the driver's door was soiled. Would definitely use again.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Gail,

      I appreciate you for sharing your experience! Happy to hear you were satisfied with the outcome of your car transport. Thanks for choosing Ship A Car Direct and looking forward to serving you again.

      Verified purchase
      Customer ServicePrice

      Reviewed July 19, 2024

      I asked for quotes to ship a car from the SF Bay Area Connecticut from several companies. Ship A Car Direct was not only cheaper, but phenomenally more helpful. Someone reached out by phone and answered my questions rather than pressuring me to commit. I was sent links to videos that explained the whole process, including their role compared to the carrier's role. The carrier who took the job was professional and made it easy to find a mutually acceptable location for loading (a huge truck couldn't get on my street).

      The final price was only slightly higher than what Ship A Car Direct has quoted, which I understood was possible. They followed up with me by email to make sure I knew how to contact them during transit and reminded me in another email about how to prepare for delivery and final inspection (which my nephew handled). I would definitely use Ship A Car Direct again.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Deborah,

      I'm happy to hear that your car shipping is smooth from start to finish. Thank you for choosing Ship A Car Direct!

      Verified purchase
      Customer ServiceDelivery & Shipping

      Reviewed June 4, 2025

      Absolutely flawless experience using Ship A Car Direct. The Shipping Coordinator, Matt, managed the entire process- end-to end. I received exceptional communication throughout the entire process. Matt handled everything from scheduling, pick-up, delivery, and drop-off. I would not hesitate to use them again in the future. Highly recommended!

      Thanks for your vote!
      Verified purchase

      Reviewed June 3, 2025

      Everything went according to plans. I have used Ship Direct multiple times without any problems. In fact I will be using them again in a few months. I use Scott who handles the whole process. 5 star rating.

      Thanks for your vote!
      Verified purchase
      PricePunctuality & SpeedDelivery & Shipping

      Reviewed May 2, 2025

      I decided to ship my car with SHIPACAR-DIRECT because of the reasonable cost quote I received, the coverages and the guarantees. I was pleasantly surprised by the prompt and professional service I received. I was kept informed of the carrier and the shipping progress throughout. My vehicle was shipped from Chicago, Illinois to Mesa, Arizona within four days.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi William,

      Thanks for your feedback. We're glad to hear the quote, coverage, and service met your expectations. It's great that your car arrived quickly and the process was smooth from start to finish. We appreciate you choosing us!

      Verified purchase
      StaffDelivery & Shipping

      Reviewed April 24, 2025

      Shipping a car is easy with Ship A Car Direct. Though they have a lot of FAQ content and are proactive about sharing information, they're also very responsive to questions. This was my second time shipping a car with Ship A Car. I wouldn't hesitate to use them again.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Alexander,

      Thank you for your continued trust. We're glad to hear our resources and responsiveness made your second experience just as smooth. We’ll be here whenever you need us again—third time’s a charm!

      Verified purchase
      Customer ServicePunctuality & SpeedStaffDelivery & Shipping

      Reviewed April 3, 2025

      Our experience with Ship A Car Direct was excellent. The whole process for shipping our car from the west to east coast was frictionless. The driver was very friendly and the car got to its destination on time and safely. Communication with the office was excellent. Highly recommend!

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Akshay,

      Thanks for sharing your wonderful experience. We're so glad to hear that your coast-to-coast transport went smoothly and that both our team and driver made the process seamless. We truly appreciate the recommendation. Thanks for choosing Ship A Car Direct!

      Loading more reviews...

      Ship a Car Direct Company Information

      Company Name:
      Ship A Car Direct
      Year Founded:
      2008
      Formerly Named:
      Safe-Direct Car Shipping
      Address:
      150 Murray St Unit 224
      City:
      Niwot
      State/Province:
      CO
      Postal Code:
      80544
      Country:
      United States
      Website:
      www.shipacardirect.com