How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Ship a Car Direct Reviews

4,943,040reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Ship a Car Direct

Ship a Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.

Visit shipacardirect.com
Pros
  • Door-to-door shipping
  • No upfront deposit required
  • $500 built-in insurance
Cons
  • No terminal-to-terminal shipping

Helpful Reviews

Labelle, FL
Verified purchase
Absolutely flawless experience using Ship A Car Direct. The Shipping Coordinator, Matt, managed the entire process- end-to end. I received exceptional communication throughout the...

Read more

UT
Verified purchase
There was no pressure or obnoxious emails to select Ship A Car Direct. Pricing was great. No hidden fees. Communication was excellent and scheduling was simple. Car was delivered ...

Read more

What is Ship a Car Direct?

Ship a Car Direct is an auto transport broker that connects customers with auto carriers. Ship a Car Direct offers door-to-door shipping and free estimates. You don’t need to provide any contact information to receive a rough estimate, though detailed estimates require additional information. Prices vary based on distance, vehicle type and time of year.

Ship a Car Direct cost

Costs vary based on several factors, but expect to pay $400 to $700 to move a sedan across several states and anywhere from $900 to $1,300 for a cross-country trip. The company charges up to 50% more for enclosed-carrier shipping, which helps protect valuable or antique cars — this is standard for most car shipping companies. To get a more accurate idea of what it costs to haul your car, use the quote estimator on the company’s website. For an exact quote, call and speak to an agent. Ship a Car Direct does not charge upfront fees.

Ship a Car Direct also offers $500 of insurance against damage. So, if a carrier damages your vehicle and its insurance doesn’t cover the damage or won’t pay, Ship a Car Direct covers up to $500 of that damage.

Ship a Car Direct transport options

With Ship a Car Direct, you can personalize your auto transport to match your needs. The only exception is when it comes to the pickup and drop-off method. Ship a Car Direct only offers door-to-door shipping, not terminal-to-terminal shipping.

  • Enclosed shipping: If you want your car to have extra protection during transport, opt for enclosed shipping. This means your vehicle is protected from the elements in a container. Open shipping, the default option, is cheaper but doesn’t offer as much protection.
  • Door-to-door shipping: Ship a Car Direct’s deliveries are always door to door, meaning it picks up your vehicle at your home and drops it off directly at its destination. It does not offer terminal-to-terminal shipping, which is when a carrier picks up your car at a nearby terminal and drops it off at another one close to your destination.
  • Cross-country shipping: Ship a Car Direct offers service throughout the U.S. (except Alaska), so you can move your vehicle cross-country if needed. Expect this to take between one and two weeks.
  • Interstate shipping: If you’re moving your vehicle across a few states, expect it to take from four days to a week.
  • Expedited shipping: If you need to ship a car at the last minute, Ship a Car Direct can handle it. Just keep in mind that it costs more than a move planned further in advance.

Ship a Car Direct FAQ

How does Ship a Car Direct work?

Ship a Car Direct is an auto transport broker, which means it works within its network to find you a reliable auto carrier. In return, you pay Ship a Car Direct a fee, which is typically worth it because an auto transport brokers’ expertise makes the experience much easier.

Does Ship a Car Direct have a damage-free guarantee?

Yes. If your car is damaged and the carrier won’t cover it, then Ship a Car Direct covers up to $500 in damage.

Does Ship a Car Direct require an upfront deposit?

No. Payment isn’t required until Ship a Car Direct confirms your carrier and shipping dates.

Still have questions?

Do we recommend Ship a Car Direct?

We recommend Ship a Car Direct — its customer reviews are overwhelmingly positive, and we also like that it provides rough estimates of how much it costs to ship a car without requiring contact information. That’s a rare feature among auto shippers. Its damage-free guarantee and door-to-door shipping are also standout features.

Ship a Car Direct Reviews

Filter by Rating

  • (3,444)
  • (193)
  • (15)
  • (7)
  • (30)

Popular Mentions

    How do I know I can trust these reviews about Ship a Car Direct?
    • 4,943,040 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Ship a Car Direct?
    • 4,943,040 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 40
    Verified purchase
    Sales & MarketingStaffHonesty & Transparency

    Reviewed March 19, 2026

    Matt and Sales was very knowledgeable, accurate on time frames, pleasant and extremely honest. He’s an asset to your company and once again I thank him and the driver for a great job. The above description I have stated reflects exactly how I feel regarding my transport.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Auto Transporters delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Verified purchase
      Customer ServicePricePunctuality & SpeedStaffRatesHonesty & Transparency

      Reviewed March 13, 2026

      There was no pressure or obnoxious emails to select Ship A Car Direct. Pricing was great. No hidden fees. Communication was excellent and scheduling was simple. Car was delivered cross country in under 1 week.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Mike, we're glad to hear the process was smooth. It's great that your car arrived so quickly— we appreciate you choosing Ship A Car Direct!

      Verified purchase
      Staff

      Reviewed Nov. 4, 2025

      This is our third time shipping with Mike at Ship A Car Direct. He has been professional, courteous and responsive to my inquiries. The process has been seamless. I will be contacting him for my next transaction.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Glen,

      Thank you so much for your continued trust and loyalty. We truly appreciate you choosing Mike and Ship A Car Direct for the third time. It’s great to hear that the process has been seamless and that Mike has provided the professionalism and responsiveness you deserve. We look forward to assisting you again on your next shipment!

      Verified purchase
      Customer ServiceStaffFollow-Through

      Reviewed Sept. 23, 2025

      Excellent car shipping service! Every call was either picked up immediately or returned in minutes. David was professional, friendly and helpful with any an all questions. Delivery day and time exactly as promised. Highly recommend!!

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Eda, we're thrilled to hear that your experience went smoothly and that David was able to assist you every step of the way.

      We truly appreciate your recommendation and look forward to helping you again in the future! 🚗✨

      Verified purchase
      PriceRatesTransparency

      Reviewed Aug. 16, 2025

      Easy to book through the website, great service and updates from Lottie, pick up and delivery on time from DC to California, Southern and competitively priced. We moved our daughter back to CA after graduating college, after our positive experience a few years ago shipping the car to DC we went back to Ship a Car. Used for the second time. Thank you again Ship a Car!!

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Peter,

      Thank you so much for the kind words and for trusting Ship a Car again! We're glad to hear everything went smoothly with Lottie's help and that your daughter's move back to California was stress-free. Repeat customers like you mean the world to us — thank you for choosing us again! 🚗

      Verified purchase
      Staff

      Reviewed Aug. 1, 2025

      My buddy from the USS Shasta who served with me in the Gulf War, loved my dad's 1973 CJ5 Jeep. I reached out to Ship a Car Direct and they shipped it to him in 2-days! As a combat era veteran your buddies are like family, and my wife and I wanted to give my dad's Jeep to a guy who deserves it more than myself. Ship a Car Direct was simple, efficient and professional. You made two veterans extremely happy and even better connected. Go Navy!

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi David, what an awesome story—thank you for sharing it! It’s heartwarming to see that kind of brotherhood and generosity. Huge respect to both of you. Go Navy! ⚓

      Verified purchase
      Customer Service

      Reviewed July 12, 2025

      Matt made it easy. In my world that's huge! Great communication. He answered all my questions, identified potential issues (which he overcame), and he followed up to ensure things were done right. I'll use his services again and refer him to friends and family.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Jeff,

      We're happy to know that Matt made the process easy. Appreciate the referral and look forward to helping you again!

      Verified purchase
      Customer ServiceCoverageSales & MarketingOnline & AppStaff

      Reviewed June 7, 2025

      Actually used service twice in a couple months. My Honda Fit was in Brooklyn NY, used by my son, but needed work. So, decided to ship it to Detroit so I could fix it up, as he purchased a new car and no longer needed it. My other son expressed a need for a car in San Diego. So, back to Ship a Car Direct!! Service was spot on. Picked up car right in front of our home, friendly and professional. Took photos, used the app, kept communication timely and kept us up-to-date on delivery window. Delivery was perfect, providing sufficient notice and unloaded right next to their home. What more can you ask for. Will surely use again, if and when I have a need.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Jack,

      Thanks for the great feedback! We're glad both shipments went smoothly. Happy to hear you find the process easy, professional, and well-communicated.

      We appreciate your trust and look forward to helping again! 🚗

      Verified purchase
      Customer ServicePunctuality & Speed

      Reviewed June 4, 2025

      Absolutely flawless experience using Ship A Car Direct. The Shipping Coordinator, Matt, managed the entire process- end-to end. I received exceptional communication throughout the entire process. Matt handled everything from scheduling, pick-up, delivery, and drop-off. I would not hesitate to use them again in the future. Highly recommended!

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi William,

      We're thrilled to hear your experience with Ship A Car Direct was absolutely flawless. We appreciate the recommendation and look forward to helping you again in the future!

      Verified purchase
      Rates

      Reviewed June 3, 2025

      Everything went according to plans. I have used Ship Direct multiple times without any problems. In fact I will be using them again in a few months. I use Scott who handles the whole process. 5 star rating.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Richard,

      Thanks for sharing! Glad to hear everything went smoothly with Ship Direct and that Scott took great care of the process. Appreciate the 5-star rating! 🌟

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed May 17, 2025

      I hired Ship a Car Direct on December 2024 to ship my car from VA to Los Angeles, CA. The service was top class, fast and kept me informed all day. Car arrived sooner than expected. In May of 2025 I had to ship my car back from CA to VA due to job requirements. They moved my car again fast, courteous and my car arrived with no damages or scratches l. Both drivers were very professional and the team at Ship Direct kept me informed and promptly return my calls when I had questions or inquiries. Will definitely recommend them and use them again.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Carla,

      Thank you so much for sharing your experience! We're thrilled to hear both shipments went smoothly and that you felt well-informed and taken care of throughout the process.

      We appreciate your recommendation and look forward to helping you again in the future!

      Verified purchase
      CoveragePricePunctuality & SpeedStaff

      Reviewed May 2, 2025

      I decided to ship my car with SHIPACAR-DIRECT because of the reasonable cost quote I received, the coverages and the guarantees. I was pleasantly surprised by the prompt and professional service I received. I was kept informed of the carrier and the shipping progress throughout. My vehicle was shipped from Chicago, Illinois to Mesa, Arizona within four days.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi William,

      Thanks for your feedback. We're glad to hear the quote, coverage, and service met your expectations. It's great that your car arrived quickly and the process was smooth from start to finish. We appreciate you choosing us!

      Verified purchase
      Staff

      Reviewed April 24, 2025

      Shipping a car is easy with Ship A Car Direct. Though they have a lot of FAQ content and are proactive about sharing information, they're also very responsive to questions. This was my second time shipping a car with Ship A Car. I wouldn't hesitate to use them again.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Alexander,

      Thank you for your continued trust. We're glad to hear our resources and responsiveness made your second experience just as smooth. We’ll be here whenever you need us again—third time’s a charm!

      Verified purchase
      Customer ServiceStaff

      Reviewed April 3, 2025

      Our experience with Ship A Car Direct was excellent. The whole process for shipping our car from the west to east coast was frictionless. The driver was very friendly and the car got to its destination on time and safely. Communication with the office was excellent. Highly recommend!

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Akshay,

      Thanks for sharing your wonderful experience. We're so glad to hear that your coast-to-coast transport went smoothly and that both our team and driver made the process seamless. We truly appreciate the recommendation. Thanks for choosing Ship A Car Direct!

      Verified purchase
      Sales & MarketingStaffRates

      Reviewed March 25, 2025

      I can wholeheartedly recommend Ship a Car Direct to anyone who needs a vehicle transported. I shopped around quite a bit, and most companies pressured me to commit. David was different, he has over 17 years experience and an A+ rating with BBB. He had the experience to guide me through what might have been a difficult booking because of my location. Everything went perfectly and my car arrived in unblemished condition. Thanks again, David. You will be my choice for my next transport.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Paul,

      We're thrilled to hear that David's expertise and transparency made your experience smooth and stress-free. We'll be here whenever you need us again—safe travels until then!

      Verified purchase
      Punctuality & Speed

      Reviewed March 11, 2025

      Shipped my SUV across the country. The process was quick and simple. They were very communicative and provide an app to take photos to ensure no damage upon arrival (there was none). I've used Ship a Car Direct twice and will continue when needed.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Kristie,

      I'm glad to hear your experience with Ship a Car Direct was positive. It’s nice to know you’d continue using our service in the future!

      Thanks for sharing your feedback.

      Verified purchase
      Customer ServicePricePunctuality & SpeedTransparency

      Reviewed Feb. 22, 2025

      Ship A Car Direct was an overall good experience for shipping a car across the country. The process took a while to locate a carrier to transport a non-running car across the country, but I was given frequent updates, and any time I called matt would answer the phone or call me back quickly to let me know what was going on. And when the carrier was located, we were able to coordinate everything easily so that the seller and I would both feel comfortable with sending the car off. The process had some difficulties, but I don't think I could have gotten a better result than with Ship A Car Direct. Lastly, their quote was very close to the final cost, which I've heard is not often the case when shipping cars.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Matt,

      We’re happy to hear that you felt supported throughout the process and that everything came together in the end despite the challenges. Thanks for trusting Ship A Car Direct—we appreciate you!

      Verified purchase
      StaffRatesHonesty & Transparency

      Reviewed Feb. 21, 2025

      As a first-time shipper, I was nervous and had many questions-but Ship A Car Direct’s great website and Mike’s support helped. There were no hidden fees or “ransom” at delivery. All 100% honest. The rate was the best of many I checked and the car arrived in perfect shape. Just know it takes a few extra days because the driver is making a loop of drop-offs and pickups.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Ty,

      Thanks for sharing your experience! We're glad Mike and Ship A Car Direct made your first shipment smooth and transparent. It’s great to hear your car arrived safely. Thanks for choosing Ship A Car Direct. We’re here if you need us again! 🚗✨

      Verified purchase
      Scott increased rating by 1 star.
      Customer ServiceTechPriceStaffRatesTimeliness
      After a positive interaction with Ship a Car Direct, Scott increased their star rating on Feb. 24, 2025.

      Updated review: Feb. 24, 2025

      Company listened and responded to my concerns.

      Original Review: Feb. 8, 2025

      I was initially impressed with their service, they came back with a fair quote (not too high, not the lowest) and shielded you away from the noise and was very responsive. I had a clear ask and they accepted. After that it was silence; I reached out multiple times, and no response. Finally I called the emergency line and talked to someone else, where I was told what I wanted was not possible. This was already after 5 days, and instead they gave me a different price (I wouldn’t have accepted initially) and different conditions, and then responded back within ours and put me on the spot. Bad service, bad pricing.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Scott,

      We're sorry to hear about your experience. We've tried calling you to discuss this, but haven't connected. If you'd like to discuss this further and seek a resolution, please call us back at your convenience. We are posting this same response to all the other sites you have copy and pasted your review to.

      Verified purchase
      Punctuality & Speed

      Reviewed Jan. 18, 2025

      Seamless experience from start to finish. I was kept scrupulously informed every step of the way, and my car was delivered quickly and in exactly the condition in which it departed. Highly recommend this company, and the carrier they used, too.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Boris,

      Thanks for sharing your experience! We're so happy to hear everything went smoothly and that you were well-informed throughout the process. We appreciate your recommendation. :)

      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Dec. 25, 2024

      I've done a number of car transports over the years. This one was uneventful, which was a real treat. Communications with the broker representative (Matt) was pleasant. The broker was able to engage a responsible carrier that was also pleasant and communicated well. It was a difficult period for scheduling, but timing worked out well with both the broker and carrier being responsive to our needs.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi M,

      Thanks for sharing your experience. We're glad to hear this transport went smoothly. It's great to know that Matt and the carrier provided excellent communication and worked well to meet your needs . Thanks for choosing Ship A Car Direct!

      Verified purchase
      Customer Service

      Reviewed Dec. 18, 2024

      We are using Ship Car Direct service for years, and never were disappointed. Good communications, perfect matching our dates and always the best carriers. Special thanks to David, who assisted us again.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Jacob,

      Thanks for your continued trust in Ship Car Direct! We're so glad to hear we've consistently met your expectations over the years. We'll be sure to pass along your thanks to David for his excellent assistance. We appreciate your support.

      Verified purchase
      Customer ServicePunctuality & Speed

      Reviewed Dec. 11, 2024

      I was very pleased with Ship a Car Direct. I was kept informed of my status all along the way. They always responded quickly to any questions I had. My carrier kept me informed of times for pickup and delivery of my car. My car was delivered sooner than I expected. Very happy with my experience.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Jack,

      Thank you for sharing your experience. We're so glad to hear that your car arrived ahead of schedule. Your satisfaction means a lot to us!

      Thank you so much for choosing Ship A Car Direct. ❤️

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Nov. 30, 2024

      We shipped a vehicle 3000 miles as we moved across country. We intended to ship before we left, but the pickup date slipped a few days and we moved prior to transport. The broker and driver were responsive and we were able to have the driver pickup keys from our neighbor. Car arrived quickly and in perfect condition.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Jonathan,

      I'm happy to hear that your car arrived quickly and in perfect condition despite the initial delay. Thank you so much for choosing Ship A Car Direct!

      Verified purchase
      Staff

      Reviewed Nov. 25, 2024

      Our experience with Ship a Car Direct was terrific. Matt is a very knowledgeable and experienced professional. He not only provided outstanding service and support, but he also helped us successfully navigate and resolve our unusual circumstances with our vehicle. Great experience and we highly recommend this company for your vehicle transport needs.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Robert,

      Thank you so much for your kind words! We're happy to hear that you have a great experience with Ship A Car Direct especially with Matt who provided you with an exceptional service. Your recommendation means a lot to us!

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Oct. 31, 2024

      Scott was a pleasure. Made the shipment extremely easy and kept in touch. He answered my questions promptly. The pick up by the driver at UB Trucking went as planned and my son received the car on the day it was promised.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Trudi,

      I'm glad to hear that Scott made your shipment experience smooth and enjoyable! Thanks for sharing your positive experience with Ship A Car Direct.

      Verified purchase
      Price

      Reviewed Oct. 16, 2024

      Ship A Car Direct was really easy to work with and delivered our car from Denver to Chicago. It was affordable and really convenient. It took about four days and as long as you have a day or two of flexibility, this is the way to go. Saved us from flying out there and then driving for 14 hours to get it to Chicago. Highly recommend.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Jim,

      I'm happy we made the process smooth for you and I appreciate your recommendation. Thanks for choosing Ship A Car Direct!

      Verified purchase
      PriceStaffRates

      Reviewed Oct. 12, 2024

      Ship a Car Direct provided me excellent service. I have ship cars many times and feel that this company is the best I have worked with. Clear, informative and a fair price. The drivers who drove my car out were amazing. Definitely recommend them to others who need to move cars about the U.S.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi David,

      It’s awesome to hear that you had such a great experience with us. Thank you so much for choosing Ship A Car Direct!

      Verified purchase
      Customer ServiceOnline & AppStaffHonesty & Transparency

      Reviewed Oct. 11, 2024

      This was my first time shipping a car. Trying to understand the process and wade through all the reviews was difficult. Ship A Car Direct seemed to have the best combination of great reviews and honest help on their website. I shipped a car from Texas to Washington state. Everything went great. Good communication from Ship A Car Direct (Lottie). The driver also took great care of the car and was good about communication for both the pickup and drop off.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Patrick,

      I'm happy to hear you had a really positive experience. I'm thrilled that Ship A Car Direct made the process easier for you. Thank you so much!

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Oct. 8, 2024

      This was the fifth time I shipped a car using Ship A Car Direct. Pickup and delivery were accurately timed, we got notified with plenty of margin. Car arrived as scheduled in excellent condition. Drivers were courteous. Would highly recommend.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Casey,

      Thank you so much for your feedback. We're thrilled to hear that your experience with Ship A Car Direct was consistently positive. It's great to know that the pickup and delivery were timely and that your car arrived in excellent condition.

      We appreciate your recommendation and look forward to assisting you again in the future!

      Verified purchase
      Staff

      Reviewed Sept. 26, 2024

      Easy. Service was awesome. I booked months in advance and they kept in contact with me the whole time. The carrier was great also. Very thorough in his pre-inspection and took great care in loading and transport. Will use Ship-A-Car again.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi MeriKarol,

      Thanks for your wonderful feedback! We’re thrilled to hear that you had such a positive experience with our service and the carrier. We look forward to serving you again.

      Verified purchase
      PriceStaffRates

      Reviewed Sept. 15, 2024

      Purchased car in Illinois, needed it shipped to Arizona. Did a lot of research and read some of the horror stories, i.e. charge higher when delivered. There was no change to the quoted price when car was delivered. The quote was less than several quotes, but not the lowest. Was very happy with the outcome. Delivery person even pointed out where the armrest inside the driver's door was soiled. Would definitely use again.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Gail,

      I appreciate you for sharing your experience! Happy to hear you were satisfied with the outcome of your car transport. Thanks for choosing Ship A Car Direct and looking forward to serving you again.

      Verified purchase
      Staff

      Reviewed Aug. 20, 2024

      Have used these guys several times, most recently shipping my car from CT to Miami this August. They broker between the customer and the shipping company, vetting the latter. I have found Ship A Car Direct to be very professional and responsive throughout the process. Earlier on I had used a couple of others with less positive results.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi John,

      That’s awesome to hear! I’m glad we've met your expectations. Thanks for taking the time to share your experience with us.

      Verified purchase
      PriceStaffRates

      Reviewed Aug. 20, 2024

      Shipped my car Naples Fl to Sandy Spring, Md.. Ship a Car Direct provide professional informative advice and service. Car was picked-up and delivered on time. I would definitely recommend them for shipping a vehicle. Their pricing structure is fair and reasonable.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Friedrich,

      I’m glad to hear you had a positive experience with us.I appreciate you for sharing your recommendation. Thanks for choosing Ship A Car Direct!

      Customer ServiceCoveragePunctuality & SpeedRefunds & PayoutsMaintenanceStaffRatesTransparency

      Reviewed July 23, 2024

      It has been a nightmare and I won’t use Ship A Car Direct and its carrier Amen Auto Transportation Inc. ever again. My experience is a big contrast from those positive reviews. In fact, my car is still not usable since the delivery took place three weeks ago. The issue of windshield damage still has not been resolved. I feel that my trust of Ship A Car Direct is being abused. I am surprised the support staff Maricel told me last week that Ship A Car Direct has done all they can do. They are not responsible for my windshield repair. She even suggested that I should go through my insurance to take care of this matter.

      Here are more Details: Lottie told me that the carriers they chose are very selective with good reputation and Amen Auto Transport is no exception. However, it took two weeks for my car to arrive at the destination with large cracks on the windshield. During this period, 24 hr support could never provide a precise schedule resulting in my postponing activities for a few days unnecessary to wait for my car to arrive. The carrier told me at the time of delivery that he would take care of the repair and asked me to deal with him directly instead of reporting it to Ship A Car Direct. Then the following day the carrier texted me and suggested that I used my insurance to pay for the car damage. I was alerted and reported to Ship A Car Direct to handle it.

      I called Lottie and she directed me to Support staff Maricel who was hardly to get hold of. Her updates basically were that the carrier was either not around or had been working with his insurance company. It has been three weeks since my car was delivered, and more than a month since my car was picked up for transport (car picked up on 6/18, delivered on 7/1, and still damage as of now). At this point I still cannot use my car. I guess I am too nice. Now I have lost my tolerance and decided to investigate on my own. It turns out on one hand the carrier told his insurance he would pay from his pocket but on the other hand he told Ship A Car Direct that he is still waiting for the reply from his insurance to pay for it. In fact, his insurance told me that the carrier is not cooperative and hence they cannot follow up further. Apparently the carrier tried to avoid his premium being raised by any claims.

      I cannot believe Ship A Car chose such a carrier without any integrity. More importantly, I cannot believe that is how Ship A Car Direct deals with the customer as they claim they are very reputable with good ratings. I hope this is only my misunderstanding but my car is still not usable, idling in a rental garage, and my nightmare is still ongoing ...

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi M&M,

      Our apologies, this has definitely been a frustrating experience but we will continue to work diligently towards a resolution. You have every right to be upset. Amen Auto did not have any similar incidents prior to this but has been removed from our list as we continue to work with them to get payment for the damage.

      If you do decide to use your own insurance then we will cover your out of pocket deductible per the terms of our Damage Free Guarantee, but we also would prefer that it doesn't come to that, so hang in there.

      Verified purchase
      Customer ServiceSales & MarketingPriceStaffRates

      Reviewed July 19, 2024

      I asked for quotes to ship a car from the SF Bay Area Connecticut from several companies. Ship A Car Direct was not only cheaper, but phenomenally more helpful. Someone reached out by phone and answered my questions rather than pressuring me to commit. I was sent links to videos that explained the whole process, including their role compared to the carrier's role. The carrier who took the job was professional and made it easy to find a mutually acceptable location for loading (a huge truck couldn't get on my street).

      The final price was only slightly higher than what Ship A Car Direct has quoted, which I understood was possible. They followed up with me by email to make sure I knew how to contact them during transit and reminded me in another email about how to prepare for delivery and final inspection (which my nephew handled). I would definitely use Ship A Car Direct again.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Deborah,

      I'm happy to hear that your car shipping is smooth from start to finish. Thank you for choosing Ship A Car Direct!

      Verified purchase
      Customer ServiceStaff

      Reviewed July 19, 2024

      From first phone call to delivery, our experience was fantastic. Estimates were clear and accurate from the very beginning. Communication was continuous. Driver at pick up and drop off were knowledgeable and friendly. Our car was picked up and delivered exactly as expected- with care.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Dianne,

      I'm happy that you you had a wonderful experience from start to finish. Thank you for sharing your positive experience!

      Verified purchase
      Customer ServicePriceStaffRatesHonesty & Transparency

      Reviewed July 12, 2024

      Excellent communication and attention to detail. I have dealt with several other carriers that weren’t interested in the details and would quote a low price upfront then increase the price to get it moved. Ship A Car Direct was very honest and upfront. I’ve used them twice and they got both vehicles moved within 48 hours at below their quoted rate.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Ryan,

      I'm glad to hear that we provided you with an excellent service. Thank you for always trusting Ship A Car Direct!

      Verified purchase
      Customer ServiceStaff

      Reviewed July 12, 2024

      I did my research and landed with Ship a Car Direct and was very impressed. Shipped my son’s car from Texas to Utah. Matt’s communication was outstanding as well as the the ultimate carrier, both very professional and patient with my numerous questions. After graduation these guys will be shipping it back to Texas. Note, I shipped a classic car 5 years ago and it was a painful experience so I was bracing for a similar difficult process.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Kevin,

      It's great to hear that you have a positive experience with us. I'm glad that we've exceeded your expectations. Thank you for trusting Ship A Car Direct!

      Verified purchase
      Customer ServicePricePunctuality & SpeedStaffRates

      Reviewed June 25, 2024

      This is the second time I have shipped my car across the country with Ship a Car Direct and both times were easy and no added stress. Their team is always in communication with you and quickly answers any questions you might have. They are upfront about what to expect and their pricing is super affordable.

      Thanks for your vote!
      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Jordann,

      We're thrilled to hear that both times your experience with us were easy and stress-free. We appreciate your continued trust in Ship A Car Direct!

      Loading more reviews...

      Ship a Car Direct Company Information

      Company Name:
      Ship a Car Direct
      Year Founded:
      2008
      Formerly Named:
      Safe-Direct Car Shipping
      Address:
      150 Murray St Unit 224
      City:
      Niwot
      State/Province:
      CO
      Postal Code:
      80544
      Country:
      United States
      Website:
      shipacardirect.com