Ship a Car Direct

Ship a Car Direct Reviews

Ship a Car Direct Reviews
4.9(3,666)

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About Ship a Car Direct

Ship A Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.

Pros & Cons

Pros
  • Door-to-door shipping
  • No upfront deposit required
  • $500 built-in insurance
Cons
  • No terminal-to-terminal shipping

Featured Reviews

Verified
Allen, TX

I used Ship A Car Direct to ship my 2 cars. The rates were not very low or high. But selected them based on the reviews … The cars were delivered safely and much quicker. I am ver...

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Verified
Delta, BC

From start to finish the communication was excellent. The driver delivered our car once our plane landed. The experience was excellent and the driver so professional, friendly and...

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What is Ship A Car Direct?

Ship A Car Direct is an auto transport broker that connects customers with auto carriers. Ship A Car Direct offers door-to-door shipping and free estimates. You don’t need to provide any contact information to receive a rough estimate, though detailed estimates require additional information. Prices vary based on distance, vehicle type and time of year.

Ship A Car Direct cost

Costs vary based on several factors, but expect to pay $400 to $700 to move a sedan across several states and anywhere from $900 to $1,300 for a cross-country trip. The company charges up to 50% more for enclosed-carrier shipping, which helps protect valuable or antique cars — this is standard for most car shipping companies. To get a more accurate idea of what it costs to haul your car, use the quote estimator on the company’s website. For an exact quote, call and speak to an agent. Ship A Car Direct does not charge upfront fees.

Ship A Car Direct also offers $500 of insurance against damage. So, if a carrier damages your vehicle and its insurance doesn’t cover the damage or won’t pay, Ship A Car Direct covers up to $500 of that damage.

Ship A Car Direct transport options

With Ship A Car Direct, you can personalize your auto transport to match your needs. The only exception is when it comes to the pickup and drop-off method. Ship A Car Direct only offers door-to-door shipping, not terminal-to-terminal shipping.

  • Enclosed shipping: If you want your car to have extra protection during transport, opt for enclosed shipping. This means your vehicle is protected from the elements in a container. Open shipping, the default option, is cheaper but doesn’t offer as much protection.
  • Door-to-door shipping: Ship A Car Direct’s deliveries are always door to door, meaning it picks up your vehicle at your home and drops it off directly at its destination. It does not offer terminal-to-terminal shipping, which is when a carrier picks up your car at a nearby terminal and drops it off at another one close to your destination.
  • Cross-country shipping: Ship A Car Direct offers service throughout the U.S. (except Alaska), so you can move your vehicle cross-country if needed. Expect this to take between one and two weeks.
  • Interstate shipping: If you’re moving your vehicle across a few states, expect it to take from four days to a week.
  • Expedited shipping: If you need to ship a car at the last minute, Ship A Car Direct can handle it. Just keep in mind that it costs more than a move planned further in advance.

Ship A Car Direct FAQ

How does Ship A Car Direct work?

Ship A Car Direct is an auto transport broker, which means it works within its network to find you a reliable auto carrier. In return, you pay Ship A Car Direct a fee, which is typically worth it because an auto transport brokers’ expertise makes the experience much easier.

Does Ship A Car Direct have a damage-free guarantee?

Yes. If your car is damaged and the carrier won’t cover it, then Ship A Car Direct covers up to $500 in damage.

Does Ship A Car Direct require an upfront deposit?

No. Payment isn’t required until Ship A Car Direct confirms your carrier and shipping dates.

Do we recommend Ship A Car Direct?

We recommend Ship A Car Direct — its customer reviews are overwhelmingly positive, and we also like that it provides rough estimates of how much it costs to ship a car without requiring contact information. That’s a rare feature among auto shippers. Its damage-free guarantee and door-to-door shipping are also standout features.

Ship a Car Direct Reviews

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    Page 1 Reviews 0 - 5
    Verified purchase
    Customer ServicePrice

    Reviewed July 19, 2024

    I asked for quotes to ship a car from the SF Bay Area Connecticut from several companies. Ship A Car Direct was not only cheaper, but phenomenally more helpful. Someone reached out by phone and answered my questions rather than pressuring me to commit. I was sent links to videos that explained the whole process, including their role compared to the carrier's role. The carrier who took the job was professional and made it easy to find a mutually acceptable location for loading (a huge truck couldn't get on my street).

    The final price was only slightly higher than what Ship A Car Direct has quoted, which I understood was possible. They followed up with me by email to make sure I knew how to contact them during transit and reminded me in another email about how to prepare for delivery and final inspection (which my nephew handled). I would definitely use Ship A Car Direct again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hi Deborah,

    I'm happy to hear that your car shipping is smooth from start to finish. Thank you for choosing Ship A Car Direct!

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      Verified purchase
      Customer ServicePunctuality & SpeedStaff

      Reviewed Feb. 22, 2024

      Shipped a 2019 Honda Civic from northern Indiana to Flagstaff, AZ. Note: our requirements for this move were very flexible. I didn't have any deadlines for pick up or drop off. I just need to move the car from A => B within a 3 month timeframe. I had a very good experience with Ship A Car Direct. Communication with Lottie was very good. I got all my questions answered. There were no surprises with $$. What I was quoted is what I paid. It's important to realize that these folks are brokers - and they have relationships with actual carriers. In other words - Ship A Car Direct is not going to be picking up your car. Rather a regional or perhaps local carrier is going to be actually showing up and doing the work of transporting the car.

      The Chicago-based carrier that Ship a Car Direct selected was excellent. They called me and we arranged a pick up time. They arrived exactly when they said they would. The car carrier rig was in good shape and the driver was obviously an experienced pro. Drop off in Flagstaff was smooth and no problems with the condition of the vehicle. Generally, Ship A Car Direct did a great job from start-to-finish. They followed up after the move to make sure things were cool. I would recommend them to anyone who needs to ship a car.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Reed,

      Thank you so much for sharing your positive experience with Ship a Car Direct! We're delighted to hear that your Honda Civic made its journey from Indiana to Arizona smoothly. It's great to know that Lottie provided excellent communication and answered all your questions, ensuring a seamless process for you.

      We're grateful for your trust in Ship a Car Direct and for choosing us to handle your car transportation needs. Safe travels!

      Verified purchase
      PricePunctuality & SpeedStaff

      Reviewed Feb. 22, 2024

      In need of a reasonable/reliable way to transport our son’s Jeep I began researching online. The results pointed towards Ship a Car Direct and we were not disappointed. The process was very simple and stress free. Matt was very professional and guided us through the process. Information was forwarded through email, text and phone calls. We heard from customer service, dispatch and the driver. Utilizing a downloaded app pictures taken before and after ensures damage accountability, which there was none!

      The vehicle arrived the way they picked it up and in a timely manner. We were able to coordinate a safe drop off spot, due to a lot of low trees in our neighborhood. The driver was cautious to be sure the Jeep would arrive safely asking us questions and keeping us updated on his eta. Our quote was what we paid no hidden fees or surprises. Being in the military our son will most likely be on the move in the future and will definitely be using Ship a Car Direct!

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Steve,

      I'm thrilled to hear that we provided you with a seamless and stress-free experience in transporting your son's Jeep! I'm happy to hear too that Matt and the team went above and beyond to ensure clear communication from start to finish.

      Thanks so much for trusting Ship A Car Direct! :)

      Verified purchase
      Customer ServicePriceStaffDelivery & Shipping

      Reviewed Dec. 21, 2023

      Can’t say enough about Matt our service rep. And this company… Straight shooters that were on top of shipping our car from our house in RI to my daughter in CO. Frequent emails, calls or texts to keep us in the loop while waiting for a pick up date then every step of the way. Got a few quotes, all within same price more or less, but Matt was so easy to work with, and all went well. Car was delivered sooner than anticipated and it was simple and easy! I would highly recommend this company when transporting a vehicle in the US! Thanks again!!

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Lesley,

      Thank you for your glowing feedback! We're super happy to hear about your positive experience with Matt and our company. It's wonderful to know that the shipping process went smoothly. We truly appreciate your recommendation and kind words.

      If you ever need our services again, we're always here for you. Thank you for choosing Ship A Car Direct!

      Verified purchase
      PriceDelivery & Shipping

      Reviewed Dec. 13, 2023

      I started with another company and after they hiked the price up a couple times I switched to Ship a Car Direct. By now I’m a bit hesitant that is the norm but it was not. Not only was it a much better price, the entire experience was easy. My dispatcher Lottie was in contact with me every step of the way. My car was picked up and delivered without incident and in perfect condition. I can not recommend this company more. You can rest assured you are in great hands with Ship a Car Direct. I will definitely be back for any of my auto transport needs. Lottie gets 5 stars!!!

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Monica,

      Thank you for choosing Ship A Car Direct and sharing your positive experience. We're delighted to hear that our service provided a seamless and cost-effective solution for your car transport needs.

      We appreciate your trust and recommendation. Lottie and the team are here whenever you need us in the future. Safe travels!

      Verified purchase
      Punctuality & SpeedStaff

      Reviewed Nov. 30, 2024

      We shipped a vehicle 3000 miles as we moved across country. We intended to ship before we left, but the pickup date slipped a few days and we moved prior to transport. The broker and driver were responsive and we were able to have the driver pickup keys from our neighbor. Car arrived quickly and in perfect condition.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Jonathan,

      I'm happy to hear that your car arrived quickly and in perfect condition despite the initial delay. Thank you so much for choosing Ship A Car Direct!

      Verified purchase
      Staff

      Reviewed Nov. 25, 2024

      Our experience with Ship a Car Direct was terrific. Matt is a very knowledgeable and experienced professional. He not only provided outstanding service and support, but he also helped us successfully navigate and resolve our unusual circumstances with our vehicle. Great experience and we highly recommend this company for your vehicle transport needs.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Robert,

      Thank you so much for your kind words! We're happy to hear that you have a great experience with Ship A Car Direct especially with Matt who provided you with an exceptional service. Your recommendation means a lot to us!

      Verified purchase
      Punctuality & SpeedStaffDelivery & Shipping

      Reviewed Oct. 31, 2024

      Scott was a pleasure. Made the shipment extremely easy and kept in touch. He answered my questions promptly. The pick up by the driver at UB Trucking went as planned and my son received the car on the day it was promised.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Trudi,

      I'm glad to hear that Scott made your shipment experience smooth and enjoyable! Thanks for sharing your positive experience with Ship A Car Direct.

      Verified purchase
      PriceDelivery & Shipping

      Reviewed Oct. 16, 2024

      Ship A Car Direct was really easy to work with and delivered our car from Denver to Chicago. It was affordable and really convenient. It took about four days and as long as you have a day or two of flexibility, this is the way to go. Saved us from flying out there and then driving for 14 hours to get it to Chicago. Highly recommend.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi Jim,

      I'm happy we made the process smooth for you and I appreciate your recommendation. Thanks for choosing Ship A Car Direct!

      Verified purchase
      PriceStaff

      Reviewed Oct. 12, 2024

      Ship a Car Direct provided me excellent service. I have ship cars many times and feel that this company is the best I have worked with. Clear, informative and a fair price. The drivers who drove my car out were amazing. Definitely recommend them to others who need to move cars about the U.S.

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      Ship a Car Direct
      Response from Ship a Car Direct

      Hi David,

      It’s awesome to hear that you had such a great experience with us. Thank you so much for choosing Ship A Car Direct!

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      Ship a Car Direct Company Information

      Company Name:
      Ship A Car Direct
      Year Founded:
      2008
      Formerly Named:
      Safe-Direct Car Shipping
      Address:
      150 Murray St Unit 224
      City:
      Niwot
      State/Province:
      CO
      Postal Code:
      80544
      Country:
      United States
      Website:
      www.shipacardirect.com