Ship a Car Direct Reviews
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About Ship a Car Direct
Ship a Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.
- Door-to-door shipping
- No upfront deposit required
- $500 built-in insurance
- No terminal-to-terminal shipping
Helpful Reviews
What is Ship a Car Direct?
Ship a Car Direct is an auto transport broker that connects customers with auto carriers. Ship a Car Direct offers door-to-door shipping and free estimates. You don’t need to provide any contact information to receive a rough estimate, though detailed estimates require additional information. Prices vary based on distance, vehicle type and time of year.
Ship a Car Direct cost
Costs vary based on several factors, but expect to pay $400 to $700 to move a sedan across several states and anywhere from $900 to $1,300 for a cross-country trip. The company charges up to 50% more for enclosed-carrier shipping, which helps protect valuable or antique cars — this is standard for most car shipping companies. To get a more accurate idea of what it costs to haul your car, use the quote estimator on the company’s website. For an exact quote, call and speak to an agent. Ship a Car Direct does not charge upfront fees.
Ship a Car Direct also offers $500 of insurance against damage. So, if a carrier damages your vehicle and its insurance doesn’t cover the damage or won’t pay, Ship a Car Direct covers up to $500 of that damage.
Ship a Car Direct transport options
With Ship a Car Direct, you can personalize your auto transport to match your needs. The only exception is when it comes to the pickup and drop-off method. Ship a Car Direct only offers door-to-door shipping, not terminal-to-terminal shipping.
- Enclosed shipping: If you want your car to have extra protection during transport, opt for enclosed shipping. This means your vehicle is protected from the elements in a container. Open shipping, the default option, is cheaper but doesn’t offer as much protection.
- Door-to-door shipping: Ship a Car Direct’s deliveries are always door to door, meaning it picks up your vehicle at your home and drops it off directly at its destination. It does not offer terminal-to-terminal shipping, which is when a carrier picks up your car at a nearby terminal and drops it off at another one close to your destination.
- Cross-country shipping: Ship a Car Direct offers service throughout the U.S. (except Alaska), so you can move your vehicle cross-country if needed. Expect this to take between one and two weeks.
- Interstate shipping: If you’re moving your vehicle across a few states, expect it to take from four days to a week.
- Expedited shipping: If you need to ship a car at the last minute, Ship a Car Direct can handle it. Just keep in mind that it costs more than a move planned further in advance.
Ship a Car Direct FAQ
How does Ship a Car Direct work?
Ship a Car Direct is an auto transport broker, which means it works within its network to find you a reliable auto carrier. In return, you pay Ship a Car Direct a fee, which is typically worth it because an auto transport brokers’ expertise makes the experience much easier.
Does Ship a Car Direct have a damage-free guarantee?
Yes. If your car is damaged and the carrier won’t cover it, then Ship a Car Direct covers up to $500 in damage.
Does Ship a Car Direct require an upfront deposit?
No. Payment isn’t required until Ship a Car Direct confirms your carrier and shipping dates.
Still have questions?
Do we recommend Ship a Car Direct?
We recommend Ship a Car Direct — its customer reviews are overwhelmingly positive, and we also like that it provides rough estimates of how much it costs to ship a car without requiring contact information. That’s a rare feature among auto shippers. Its damage-free guarantee and door-to-door shipping are also standout features.
Ship a Car Direct Reviews
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- 4,885,129 reviews on ConsumerAffairs are verified.
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- 4,885,129 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed March 19, 2026
Matt and Sales was very knowledgeable, accurate on time frames, pleasant and extremely honest. He’s an asset to your company and once again I thank him and the driver for a great job. The above description I have stated reflects exactly how I feel regarding my transport.
Reviewed March 13, 2026
There was no pressure or obnoxious emails to select Ship A Car Direct. Pricing was great. No hidden fees. Communication was excellent and scheduling was simple. Car was delivered cross country in under 1 week.
Hi Mike, we're glad to hear the process was smooth. It's great that your car arrived so quickly— we appreciate you choosing Ship A Car Direct!
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Reviewed Nov. 4, 2025
This is our third time shipping with Mike at Ship A Car Direct. He has been professional, courteous and responsive to my inquiries. The process has been seamless. I will be contacting him for my next transaction.
Hi Glen,
Thank you so much for your continued trust and loyalty. We truly appreciate you choosing Mike and Ship A Car Direct for the third time. It’s great to hear that the process has been seamless and that Mike has provided the professionalism and responsiveness you deserve. We look forward to assisting you again on your next shipment!
Reviewed Sept. 23, 2025
Excellent car shipping service! Every call was either picked up immediately or returned in minutes. David was professional, friendly and helpful with any an all questions. Delivery day and time exactly as promised. Highly recommend!!
Hi Eda, we're thrilled to hear that your experience went smoothly and that David was able to assist you every step of the way.
We truly appreciate your recommendation and look forward to helping you again in the future! 🚗✨
Reviewed Aug. 16, 2025
Easy to book through the website, great service and updates from Lottie, pick up and delivery on time from DC to California, Southern and competitively priced. We moved our daughter back to CA after graduating college, after our positive experience a few years ago shipping the car to DC we went back to Ship a Car. Used for the second time. Thank you again Ship a Car!!
Hi Peter,
Thank you so much for the kind words and for trusting Ship a Car again! We're glad to hear everything went smoothly with Lottie's help and that your daughter's move back to California was stress-free. Repeat customers like you mean the world to us — thank you for choosing us again! 🚗
Reviewed Aug. 1, 2025
My buddy from the USS Shasta who served with me in the Gulf War, loved my dad's 1973 CJ5 Jeep. I reached out to Ship a Car Direct and they shipped it to him in 2-days! As a combat era veteran your buddies are like family, and my wife and I wanted to give my dad's Jeep to a guy who deserves it more than myself. Ship a Car Direct was simple, efficient and professional. You made two veterans extremely happy and even better connected. Go Navy!
Hi David, what an awesome story—thank you for sharing it! It’s heartwarming to see that kind of brotherhood and generosity. Huge respect to both of you. Go Navy! ⚓
Reviewed July 12, 2025
Matt made it easy. In my world that's huge! Great communication. He answered all my questions, identified potential issues (which he overcame), and he followed up to ensure things were done right. I'll use his services again and refer him to friends and family.
Hi Jeff,
We're happy to know that Matt made the process easy. Appreciate the referral and look forward to helping you again!
Reviewed June 7, 2025
Actually used service twice in a couple months. My Honda Fit was in Brooklyn NY, used by my son, but needed work. So, decided to ship it to Detroit so I could fix it up, as he purchased a new car and no longer needed it. My other son expressed a need for a car in San Diego. So, back to Ship a Car Direct!! Service was spot on. Picked up car right in front of our home, friendly and professional. Took photos, used the app, kept communication timely and kept us up-to-date on delivery window. Delivery was perfect, providing sufficient notice and unloaded right next to their home. What more can you ask for. Will surely use again, if and when I have a need.
Hi Jack,
Thanks for the great feedback! We're glad both shipments went smoothly. Happy to hear you find the process easy, professional, and well-communicated.
We appreciate your trust and look forward to helping again! 🚗
Reviewed June 4, 2025
Absolutely flawless experience using Ship A Car Direct. The Shipping Coordinator, Matt, managed the entire process- end-to end. I received exceptional communication throughout the entire process. Matt handled everything from scheduling, pick-up, delivery, and drop-off. I would not hesitate to use them again in the future. Highly recommended!
Hi William,
We're thrilled to hear your experience with Ship A Car Direct was absolutely flawless. We appreciate the recommendation and look forward to helping you again in the future!
Reviewed June 3, 2025
Everything went according to plans. I have used Ship Direct multiple times without any problems. In fact I will be using them again in a few months. I use Scott who handles the whole process. 5 star rating.
Hi Richard,
Thanks for sharing! Glad to hear everything went smoothly with Ship Direct and that Scott took great care of the process. Appreciate the 5-star rating! 🌟
Ship a Car Direct Company Information
- Company Name:
- Ship a Car Direct
- Year Founded:
- 2008
- Formerly Named:
- Safe-Direct Car Shipping
- Address:
- 150 Murray St Unit 224
- City:
- Niwot
- State/Province:
- CO
- Postal Code:
- 80544
- Country:
- United States
- Website:
- www.shipacardirect.com
