Ship a Car Direct Reviews

When I was considering options for transporting my Mom's car from CA to GA, I relied heavily on user reviews to inform my decisions. I'm writing here in the hopes that others will benefit in the same way. I had a great experience with Ship a Car Direct and am very satisfied. Unless you book directly with a carrier, there can be some scheduling uncertainty in this process and I very much appreciate the communication, guidance, and clarity that Ship a Car Direct provided to me even at the outset. They explained the process, set my expectations, gave clear (and very affordable!) pricing, and were available at every step along the way. Even though there were a couple of ETA adjustments in my delivery, the clear communication from the outset and continual updates in the process were very professional and allowed me to adjust things on my end accordingly. I am very, very happy with my experience!

I read many reviews and so glad I picked Ship a Car Direct... Jennifer was my go to person and emailed or called me to let me know the process and what to expect. (BY THE WAY the videos on-line are the best!) The carrier also texted and called me to let me know when he was arriving and delivering the car. I trusted Jennifer and who she was placing my car with and it was Perfect!

After researching several car shipping companies, I chose Ship A Car Direct as they provided me with the information that I needed and were able to accommodate my timeline as I only had a two-day window for my car to be picked up, and delivery had to be after a certain date. During the entire process, Scott was very responsive and provided me with updates. I would use Ship A Car Direct again if I need car transportation in the future.

I was so thankful to the Lord for Lottie and her kind caring help! She was so efficient and always responded back to my emails, knowing this was all a new experience for me! My sister just bought her car and I wanted to make sure it arrived there safely! She almost drove but I insisted it was safer to have it transported so the Lord used Lottie to help greatly!

I got about a billion calls, texts and emails when I was looking for someone to ship our Highlander to NY from CA. The only company that had real humans who weren't pushy salesman was Ship a car direct. They told me it would cost about 1350 but if I was flexible with dates they could try get better rate (I ended up paying 1300). Emails and videos were super helpful on their site and they gave me the driver's cell phone so I could get info right from the horse's mouth. He was running a day late on the pick up but still got it here on time - the Ship Car Direct team was super communicative. They emailed me the schedule update and even answered my call at 9pm! I could text my broker anytime and he always got right back to me - I can't remember his name - (like Mark or Matt maybe?). I've shipped 3 or 4 times and it has always gone badly. These guys were awesome! Would recommend!

Ship a Car Direct was extremely efficient and kept in constant contact with the shipping status. They fully vet the shippers they employ and were a great manager of the whole process. I would use them again.

I used Ship a Car Direct and had an excellent experience. The car got picked up 1 day earlier (which was great) and it was delivered the next morning. Everything went smooth. Matt was very helpful and answered all my questions. Would definitely use the again.

An agent was assigned to us and she secured a carrier for our car within our desired right time frame. She was prompt & informative with all correspondence. Our car was picked up and delivered as promised with no damage. I highly recommend this company. I have recommended this company to a friend.

Ship a Car Direct is the best car transporter compared to 3 other companies we previously used. Excellent service and price. Professional, knowledgeable, efficient, helpful, courteous, patient, honest. Price quoted was price paid. Able to pay driver using Zelle. We will definitely use ship a car direct again in July 2024 when we return to MA.

Matt was my primary Ship Direct point of contact and he was absolutely fabulous! Matt answered all my questions thoroughly and quickly and was very, very patient with me! Georgie with George and Saba Carriers was also very patient with me, as well as kind and professional....He was wonderful! If I need auto moving again, I will definitely ask for Matt and then Georgie!