Ship a Car Direct Reviews

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About Ship a Car Direct

Ship a Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.

Pros
  • Door-to-door shipping
  • No upfront deposit required
  • $500 built-in insurance
Cons
  • No terminal-to-terminal shipping

Ship a Car Direct Reviews

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    Page 7 Reviews 840 - 1040
    Verified purchase
    Customer ServicePrice

    Reviewed June 20, 2018

    I used Ship a Car Direct to bring my car up from Boca Raton, Fl to Lawrence, NY. The value was well worth the money. The customer service was terrific. My car was delivered when it said it would be. I was very pleased.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Alyson,

    Glad to know that you were pleased with the service we provided!Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 19, 2018

    I was moving across the country, from Jersey over to Washington. I looked around on the computer for transport services and I liked what I read on the reviews for Ship a Car Direct. I called up and spoke to a fellow, and he gave me the quote right over the phone. The customer service representatives were very helpful too. They explained everything. The car was picked up very near the place I lived and they brought it very close to where I ended up. So everything worked out really good. The final cost was pretty much the same with the quote and the car arrived unscathed. Everything was wonderful. Ship a Car Direct did right by me and I would tell others to call Ship a Car Direct and see if the company can help them.

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    Verified purchase
    Delivery & Shipping

    Reviewed June 18, 2018

    Ship a Car Direct are brokers and they set us up with Balsar Transport. The entire process took seven days and our car was delivered without incident. Kosta from Ship a Car was very responsive. Balsar Transport is also highly recommended.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 18, 2018

    We moved from Portland, Oregon to Los Angeles, California and we shipped two sedans, a Volkswagen and a Ford. We looked at three transport companies and Ship a Car Direct seemed the easiest. Getting a quote with Ship a Car Direct was very easy. If you put your information online, you get 400 phone calls so it was nice that with Ship a Car Direct, it was very simple. The price was right and the representative I worked with was great. She was very helpful although we played phone tag. We went back and forth via voicemails, but I understood because she was in Texas or Florida and our times didn't go off. Besides, she answered my emails right away and I got phoned back quickly.

    We wanted our cars to be shipped out on a Monday so that we had them for the weekend. It was a bummer that the driver called and said he needed them on Saturday morning. He made us feel a bit bad but he was in Washington near our home and he wanted the cars right away. We had to scramble to get them to him and rent a car. Then in terms of delivery, we were still in Portland when he delivered so I had my parents pick up the cars. He told them that he would be there at 7:00 pm but he didn’t end up arriving until almost 11:00. It was a bummer for them but I guess you never know how long it's gonna take and it depends on traffic and weather. The cars were filthy but given the fact that they drove through the sun and the rain, that was to be expected. All in all, Ship a Car Direct was very affordable and simple to use. They took all the work out of it for us.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed June 17, 2018

    Ship a Car Direct was well worth the money and they are a very reliable company. They're in touch with you the whole time and it's very easy. I bought a Mustang Shelby GT350 out of state cause I couldn't find one for a reasonable deal here in California, and I had to ship it from Loudon Motors in Minerva, Ohio. I went to Ship a Car Direct because I was reading all the positive feedback from customers. Furthermore, the customer agent that helped me was excellent. He explained how everything works and just went from there.

    Additionally, I was pleased with the price considering it’s so far. I could hardly fly back there and drive the car back for what I paid. While they were able to deliver the car in three days instead of the seven to nine days that it would take, I was a little upset because they were supposed to bring it to Redding, California. Since they showed up early and I couldn't get time off work to go to Sacramento and get it, my wife drove three and a half hours away. It was fine but they didn’t give us much of a break in the price when it saved them an almost eight-hour round trip. They charged us an extra $400 in the quote to bring it to Redding when they didn’t bring it there. Other than that, it was a great experience and I’d definitely use them again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Jesse,

    We are delighted to know that you had a great experience transporting your vehicle. We appreciate your time and effort in sharing your experience with Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 17, 2018

    I needed to move a Mercedes Benz from one residence to another 800 miles away. I looked at six companies and Ship a Car Direct had the best reviews online. The representative I worked with was great and we had good communication. Getting the quote online also eliminated a bunch of phone calls and I was quicker. The quote was a little low though. Ship a Car Direct said that they couldn’t get anybody to ship it for that low so I had to pay a little more.

    James, from JSK Transportation out of Baltimore, picked up the car on Friday afternoon and delivered it on Sunday morning. It wasn’t supposed to be delivered until Monday but he came through and delivered it a day early. It was outstanding and I was really happy. That made up for the price increase. I've recommended Ship a Car Direct to someone who was moving from California to Atlanta and if I know anybody who would use a car transport, I would absolutely recommend Ship a Car Direct again.

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    Verified purchase
    Staff

    Reviewed June 16, 2018

    The whole process was stress free. From the beginning, Matt (initial contact) walked me thru the expected costs and time of pickup and delivery. Got follow up call with trucking company, then driver who arranged delivery time, one hour window. Everything proceeded in a smooth and professional manner. Would definitely call them again for my shipping needs. Thanks again.

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    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed June 16, 2018

    I bought a new car and I wasn’t trying to sell it over, so I sent it back to some relatives in Ohio. Ship a Car Direct had the highest rating on the Better Business Bureau and setting up the move up with them was very easy. The rep sent emails and said I could call him whenever I needed to. All the emails were very clear and laid out everything. It showed who I needed to contact for all the different issues I could have. After setting up the move, they were here the next day to get the car. The person who picked it up for me was very friendly and documented everything before letting the car on his transport.

    The estimated delivery time was about a week and the car arrived a few days early which was nice, considering the car came from a couple of thousand miles. The only thing I was a little hazy about at first was understanding that this wasn’t the actual company shipping, that I was going to go through someone else, and that I was gonna be paying them directly with cash upon arrival. But later on, I got it so it wasn’t a problem at all. My father received the car and it all went well. They met up in a parking lot close to home and my dad said the driver was right on time. I used their online quote calculator and it was about $150 off the actual ending quote. I would definitely recommend Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello David,

    Glad to hear that your car's delivered safe and sound. We appreciate your recommendations. Thank you for choosing Ship A Car Direct.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 15, 2018

    My parents live in Tucson, Arizona and were giving me a Subaru Outback so I have to get it across the country. I got quotes from three transport service companies. I got a referral from friends who used Ship a Car Direct recently and the price, responsiveness and reviews made me choose them over the others. The customer service rep was prompt and truthful. He was knowledgeable and he was able to accurately answer the questions I had. I was given a heads up by the driver exactly when to expect him and he arrived in the expected window. The whole transportation took two days which was very quick. We met in a logical place and it was easy to find him. He was there when he said he would be and he was polite. The vehicle was in fine condition too. The quote that I got over the phone was competitive and ended up being accurate. It was a good value and I would recommend Ship a Car Direct.

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    Verified purchase
    PriceStaff

    Reviewed June 14, 2018

    My son was transferred to McGuire Air Force Base in New Jersey so we shipped his wife's car out there. I looked at reviews and I also had a good comfort level with talking Ship a Car Direct. A lot of those places push and constantly bug you – calling, texting and emailing. I didn't like that and Matt was not a pushy person. He was very knowledgeable and I liked talking to him. He also did a great job with the overall experience. The quote was much higher that what it ended up costing us, which was also anywhere from $40 to $300 lower than everyone else. Ship a Car Direct is a reliable company. There were no damages and no problems at all, from start to finish.

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    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed June 13, 2018

    Ship a Car Direct was a fantastic company to do business with. They kept us in the loop for the entire transit of our car. They made it easy and was extremely efficient and timely in handling this transaction. We never had to worry about our car being delivered or its condition. I would use them again if I had to transit another car from one end of the country to the other.

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    Verified purchase
    Staff

    Reviewed June 13, 2018

    I live in Arizona during the winter and in New Jersey during the summer, so I needed the car shipped from Arizona to New Jersey. The reviews of Ship a Car Direct on Transport Reviews had me going with them. I ship every single year, so I know their number. I got in touch with John and asked for a quote. He gave me a ballpark figure and I was okay with that. My dealings with the representatives were absolutely fine whenever I had a question. I liked the app and I liked that they got in touch with me and told me what was going on. The transport process went very smoothly. The only driver that I dealt with was the guy who picked up the car and my interactions with him were absolutely fine. There were two drivers and they got the car there in three days, which was amazing, and that worked out perfectly. When I got the car back, it was dirty on the outside since it rained, but it was fine. Ship a Car Direct's service works.

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    Verified purchase
    Price

    Reviewed June 13, 2018

    I originally was going to use another company to ship our daughter's car cross country to California. I was quoted a very low price from that company and the day they found me a transporter for the car, the price went up by $600.00. Talk about a bait and switch! I contacted Matt at Ship A Car Direct, explained to him what happened. He found a carrier for her car that day and it arrived in California in 3 days for a really good price. Would definitely use again and won't hesitate to recommend.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Linda,

    We truly appreciate your recommendations. Glad to know Matt was able to explained to you the entire process. Looking forward to serve you again. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed June 12, 2018

    I had to ship a car from Reno to St. Louis. Ship a Car Direct was one of the first transport companies that I looked up and they seemed to be very helpful. Also, we got a couple of quotes and they were a couple of hundred dollars cheaper. So, we went with them and I'm glad we did because they were outstanding. The customer service rep, Matt, was awesome. He was very proactive and I could tell that he was working hard in getting our car shipped. I got daily emails on the status of the transport and when I reached out to him, he responded within 10 to 15 minutes.

    We met the drivers at the high school and they were fine, and we all saw that the vehicle didn't have any issues. I called the driver a few times and he always answered, and he was always available for the timeline. When I got the vehicle, it was in perfect shape. Overall, the final cost of service was very reasonable because it would cost me more to go out there and fly, then drive the car back. Ship a Car Direct was very reasonable and professional, and I'd tell people to check them out for sure.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 12, 2018

    I was transporting a family member’s vehicle to where I am and I looked around at different companies for a while. I also read some articles about companies that are most customer service-oriented and did a good job. That was why I chose Ship a Car Direct. I originally filled out the online calculator and the quote was a little bit more expensive than some of the other quotes that I had been getting. But it was worth it for the amount of interaction, communication and promptness and in answering my questions. The last time I transported a car, I did it with a different company and it took a lot longer. There was a little bit less communication so I was happy to pay Ship a Car Direct a little bit more for the extra customer service.

    The driver who dropped the car off contacted me a few times to give me the ETA and he was very courteous. There was also no damage from transport. Also, the transport took less than five days and it was very prompt. I was very surprised at how quickly the car arrived after being picked up from Florida since the distance was about 1,000 miles. I definitely was very pleased with the experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Josh,

    We are happy to know that your car was delivered without any damages and that you are pleased with the experience. Thank you for choosing Ship A Car Direct!

    Verified purchase

    Reviewed June 11, 2018

    The office has been very supportive and gave me time to time update on the carrier assignment and the delivery of my car. In future, I would like to avail the service of this company for my car shipment.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Vijay,

    It has been our pleasure to assist you. Glad to know that you were happy with the updates and the services we provided. Thank you for choosing Ship A Car Direct!

    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed June 11, 2018

    I was moving into Louisville and I didn’t want to drive my car. I sent out a quote request to six companies and Ship a Car Direct's quote was very nice but it ended up being more than I was anticipating. But Matt worked so hard and it was organized very last minute on a holiday weekend that I didn’t feel having to pay a little bit more was unreasonable.

    I really loved how personable Matt was too. He was very helpful and straight to the point. He knew all about the whole business and philosophy of shipping a car, how you have to go through a broker and how it's challenging to get cars out of Portland. But he worked really hard to find somebody to ship the car to Louisville. I had other companies who were trying to contact me and say Ship a Car Direct's not working hard for me and that I needed to go with their company. When I told Matt about that, he said that he was working hard for me and that those companies were just trying to get me. And I was very proud of that. He's a great guy.

    The driver was amazing as well. When I was at the bank and I needed to know what to make the check out to, he responded super quickly to whom exactly and how much money I needed to make the check for. Then he kept me posted when he was getting closer to the delivery site. He got my car to Nashville in two days and although the vehicle was dirty when it arrived, that was understandable. Ultimately, it didn’t have a dent or scratch on it, and it was exactly how I transported it. Ship a Car Direct was amazing and I would tell everybody to go through them.

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    Verified purchase
    Price

    Reviewed June 10, 2018

    I was relocating and I had to ship a 2005 Buick Enclave and a ‘96 sedan from Chicago to Florida. I looked at the ratings on the internet and saw good feedback for Ship a Car Direct so I went with them. They continuously communicated with me, so I liked that., and the quote they gave me was 100 percent accurate. They told me all the cost upfront, nothing changed, and everything got here safely. Both cars arrived in great condition and earlier that we expected. They picked them up on a Friday, the cars got here the following Monday.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Renata,

    We are glad to know that your cars arrived in great condition and earlier than you expected. Looking to serve you again! Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed June 10, 2018

    I was relocating to the West Coast from Pennsylvania and I had to ship two cars and a pickup truck. Ship a Car Direct seemed like a reputable company and they had good references. So, I picked them and I worked with their rep, Renee. She described the whole process and kept me up to date with what was going on. It was a little nerve-wracking that because I had to be out by a certain date until I sold the house but they subcontracted the actual transportation to other companies and they couldn't get one to accept the job initially. But they sorted that about two days before we were moving.

    They chose a very good transportation company who picked up and delivered everything up on time. The whole transport took six days which was a little quicker than I thought it was gonna be. Then, a couple of days before the delivery, the driver told me approximate when he would be here. He called again the day before with more accurate information. And on the day of delivery, he let me know when he was getting close and confirmed pretty much to the minute. We had to meet off-site because I didn’t have good access to the property and he was very courteous and professional. At the end of the day, everything worked out great. They also had an app where you could take the photographs of the car before and after in case of any damage and that was nice though I ultimately didn't need it. So, their service had a few extras which I really appreciated as well.

    The initial quote they gave me was 38 and I ended up paying 43 because I instructed them to put an extra $500 on it so that we could get a subcontractor to commit because seemed a little bit open-ended as to when exactly one was gonna pick up and I wanted to get it done. So, I agreed to pay a bit more just to get on with it. If I had to have to move a car again, I would go through the same process with the same company. You see a lot of horror stories on the internet and everything worked out as advertised with Ship a car Direct, so I would use them again. I was happy with them. They were pretty straightforward and there was no big surprise in the end.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Derek,

    Glad to know that everything worked out as we advertised. It's our pleasure to assist you. Looking forward to serve you again! Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed June 9, 2018

    I changed my address and needed to ship my car. I read some reviews of different shipping companies and Ship A Car Direct has the highest ranking so I decided to move forward with them. I used their online quote calculator and got a quote that was slightly higher than the other companies. But I wanted to do it with some company that has the highest ranking so I didn’t mind to pay extra. I then had interactions with their customer service reps through chats and phone calls and it was perfect. I also communicated with the driver with text message. I got updates about three days before the pickup time and three days before the delivery. It was very easy to communicate with them.

    I gave them my new home address for the delivery, but having just moved to that place, I wasn’t sure how busy or quiet that neighborhood is. And I wasn’t sure if he can drive a big trailer in that area. And when I moved into that apartment, I realized that it is really hard to drive that 18-wheeler in that street and deliver a car. So, I then gave my work address and I told the driver that it is a much better place to drop the car as the street is wider and there is not so many traffic. He checked it in Google Maps and he confirmed that he can deliver it there. And all this communication was through text message. And then the final cost, it was equal to the quote I was given. I didn’t expect the whole process to be that easy so I was really surprised. Having the opportunity to communicate with the driver, I had zero worry about the whole process. So, it was a very cool experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Ehsan,

    We are happy to know we made the whole process easy for you. It has been our pleasure to have served you. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed June 9, 2018

    I was moving cross-country from Ocean Shores, Washington State to Phenix City, Alabama and I was shipping a 2009 Chrysler Town & Country van. A friend of mine had shipped two vehicles with Ship a Car Direct and she highly recommended them. Then, I met with Ship a Car Direct and automatically went to them. I got a price and gave them my credit card number and they kept me advised until the day of the pick up. The quote was reasonable. It went up slightly from a previous quote that my friend got on her van, but that was because gas fluctuates. It was not out of line a whole bunch and it was acceptable.

    They were there to pick it up and I was there and everything went off seamlessly. They picked it up the day they said they would and delivered it. Originally, I talked about them taking it to Phenix City, Alabama. But I was flying into Atlanta and it happened that the transport driver lives right outside Atlanta. He drove his transport with my van on it near the Atlanta airport, came and picked me up at the airport and we drove him back to his transport. And I continued on the road and saved my friend having to drive an hour and a half to come pick me up. They were all very professional, very accommodating, and always let me know what was going on. And the van was in excellent condition when I got it. I would highly recommend Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Michael,

    We are delighted to know that everyone who assisted you with your car transport were very professional, very accommodating. We are also happy to know that your van was in excellent condition when it got delivered. We truly appreciate your recommendations. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed June 8, 2018

    Your company was recommended to us by a work colleague who was very pleased with his dealings with you. He was spot on. We open shipped our car which got from WI to CA in two days, and the exterior was nearly as clean as when we parted with it. David worked hard to find us a shipper and then remained in close contact by email and phone to ensure there prompt and safe delivery of our car. Thank you.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Joan,

    We are happy to know that your car has been delivered promptly and safely. Glad to know David did a very good job in assisting you. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 8, 2018

    I purchased a 2016 Toyota Highlander, and I needed it brought to my house. I looked at three transport companies, but I used Ship a Car Direct due to their good reviews. I first emailed and Matt called me and explained what the process was. He was very helpful and he handled my situation very well. He really kept me updated and informed, and he was very upfront about everything. The quote I got ended up being about $50 off. But Matt called me and told me that it’s the carrier that he was able to get. So they wanted a little more and Matt asked me if it was fine. The transport took about four days. The carrier called me and told me what time they would be at the house. And they were right on time and they were very nice and cordial. They unloaded the car and everything went as it should. Ship a Car Direct is a great company, and I strongly recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Robert,

    We are happy to know that your car's delivered right on time. We appreciate that you will recommend your services. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 8, 2018

    We had Ship a Car Direct return my son's Honda Accord back from college, about 900 miles away. Their rep Jennifer was very helpful each time I called. I was impressed with her honesty and when I had questions, she answered them. They gave us a quote which was comparable with other companies' and ended up to be very accurate. Jennifer also told me about a rebate once the car was brought back home and paid for. And that was also correct and credited to my account.

    I also spoke to the driver when he met my son at the college. The driver told me exactly what he was doing and roughly how long it was gonna take for me to get the car. It took about four days since he had stops and once he got to my area he called me and delivered the car like he said he was going to. The car was in excellent condition when he dropped it off. I would definitely use Ship a Car Direct again and would tell people to use them too.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 7, 2018

    I bought a Saab Station Wagon in a different state and I needed to transport it 1,100 miles. I looked at five other companies but I liked that Ship A Car Direct sent emails about the process and what to expect. Also, I had other responders who were lower and some were higher but I went with the company who had good reviews and that was middle of the range. I didn’t want to pick the cheapest nor the most expensive. Renee, the woman I dealt with, gave me the suggested price and she called me the next day and told me that she hasn’t done the route before, it’s out of the way and she underbid it. She talked to her colleague who knew the route better who confirmed that she underbid it. So, they told me what the price should have been from the beginning and they offered to split it with me. They will put in 150 bucks and told me that if I put an extra 100 bucks, she said we would get a bidder.

    They put in some of their money and we got a driver within a couple of hours. They weren’t trying to low bid it. It was awesome. They had the dispatcher call me and then they gave me the driver's phone number and then the driver called me. They told me when they were heading out when I was talking to the person on the other end and told me when they picked it up. They said it will be 24 hours approximately and then four hours before they came, the driver called me and told me when he would be here. It was great when I thought they would come. He was right on time, to the minute.

    The dispatcher and the driver communicated well with me. They got the driver within a few hours and then they picked it up in the late afternoon. We picked up the next morning and then the next day I had it. I was very happy with the experience and they are a great company. I'm sure I need Ship A Car at some point in the future. I'll definitely use them again and I would recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Sean,

    We are happy to know that Renee did a very good job assisting you. We are also glad to hear that you were very happy with your experience. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 7, 2018

    I was getting ready to relocate and I needed my Chevy Sonic to be transported from New York to Las Vegas. I went online and checked about three companies and I got a general idea as to what it would cost from doing those researches from online. But I was also looking at a reputable company. Ship a Car Direct had excellent reviews, so I used them. And the reviews speak for themselves. Ship a Car was really fantastic. I’m really glad that I went with them. The transaction was very easy. And I love the videos online, which gave me informative information as to what to expect. Their customer service reps were very knowledgeable, too. And Renee was very proactive and she kept me informed. Also, the quote I got from Ship a Car was excellent and accurate, and I’m very happy with it.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Ivette,

    It is nice to know that you were very happy with your car transport experience. Thank you for sharing that Renee was very proactive and kept you informed and that our customer service reps were very knowledgeable. Thank you for choosing Ship A Car Direct! Looking forward to serve you again. :)

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed June 6, 2018

    I am a return users of Shipping a Car Direct. I really like Stefan's quickly response. My car is picked up on time and delivered on time. The carrier check detail of my car and take photos from different angle to make sure we have no arguments.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello YJ,

    We are glad to know everything went well with the transport of your vehicle. Glad to hear as well that Stefan was able to quickly response to your queries. Thank you so much for choosing Ship A Car Direct!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed June 6, 2018

    I bought a classic Mini Cooper and it was in Texas. So, I shipped it to California. I looked into five different transport companies and I really liked how quick Ship a Car Direct were at responding to me. Plus, they had really good reviews online. So, even if they were a bit more expensive than others, I preferred to pay that little extra and went with them.

    I was very happy with their service. They handled the transport pretty well because it was an easy and smooth transaction. The quote they initially gave me was fair and it was the same amount I paid in the end. Also, I was really surprised they got the truck schedule to pick my car up. It was within the day of me paying, so that was really cool and I liked that part. And when my car was delivered, it was dirty, which was expected, but had no damage. It arrived after three days and the delivery driver was a nice guy. Ship a Car Direct is a great company and if you’re willing to spend a little bit more, it’s well worth it. They’re very fast as well.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Sammer,

    Thank you for taking the time to share your experience. We are delighted to know that you were very happy with the service we provided. It has been our pleasure to have served you. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed June 5, 2018

    Ship a Car Direct exceeded my expectations on the service they provided. I had called several companies to get a car shipped from Payson Arizona to Jacksonville Florida as quickly as possible. Ship a Car Direct was honest about what my expectations should be as Payson was a touch location. They provided a quote based on my request and once I booked, I heard back from them the very next day with an estimated pick up date and delivery date. The vehicle was picked up within 4 days and received my vehicle 3 days later. Throughout the process Ship a Car direct sent constant email update and tips to help with the process. The cost was exactly what they quoted. I would absolutely use them again in the future if I need another vehicle transported.

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    Response from Ship a Car Direct

    Hello Lawrence,

    We are very happy to hear that we exceeded your expectations with the level of service we provided. Looking forward to server you again soon. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed June 5, 2018

    I’m glad I chose Ship A Car Direct. I’ve never had a car shipped before so this was a giant leap of faith. After reading the BBB reviews and actual customer reviews, I felt more at ease. My representative, Kosta, walked me through every step, what to expect and ensured there would be no surprise charges. Not only was my car picked up as planned but, it arrived a day early. The driver was not not in a rush to drop the car and leave. He took to make sure the car was in the same shape as it was when it was picked up. I have nothing but glowing reviews for Ship A Car Direct and would not hesitate to utilize them in the future.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Robert,

    Thank you for taking the time to share your experience. We are happy to know that Kosta was able to walked you through every step. Glad everything went smoothly. Thank you for choosing Ship A Car Direct! Looking forward to serve you again in the future. :)

    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed June 5, 2018

    I moved from California to New York and wanted to bring my hatchback. I called six transport companies but went with Ship a Car Direct. Their price was in the middle and also, I ended up speaking with one of their representatives, Jennifer, and she was extremely helpful and very clear. She was great and explained things to me which was important. She also explained the way the pricing works and she worked with me on the price. She decreased their own commission a bit so that my price did not rise as much as it might have. So, the quote I was given was on the lower end of the six quotes. I was shocked by the actual cost of moving a car from California to New York, and it was not Ship a Car’s issue but it's how it is when you ship a car.

    The delivery of my vehicle went extremely smoothly. They gave me a range of days and then gave me a heads-up at some point that it was going to be most likely a certain day. And then the driver called and said it would be that day and gave me a time frame. He was there and he delivered my car, and it arrived in the same condition that I left it. And the price I paid at the end was very similar to what was originally quoted. Ship a Car is a company that you can trust and if you can speak with Jennifer, do so.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Karin,

    We are happy to know that the delivery of your vehicle went extremely smooth. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed June 5, 2018

    I read reviews online and Ship a Car Direct had good reviews. And as it turned out I also had a great experience with them when we moved my Lexus from California to Maryland. The rep was really nice. He walked me through the process. He told that he was gonna find our mover and once he finds one he was gonna let me know. And then he said it would take about seven days but he called me the next day and he said, "I found somebody so your car should be on its way." And he was emailing me back and forth, asking for updates. He was really professional.

    When they picked up the car, they called me to let me know. And then when they were on the road, they called me to let me know what day they were going to be here. When they got here, they called me in advance like about an hour. So that way I can meet them. And then the truck apparently couldn't get into the place I was living. So the driver ended up driving it all the way to my driveway, which was really sweet. The price I paid was exactly the amount that the rep gave me. It was a great service. I recommend them. The shipment took 3 days from when they picked up the car until delivery and it was across United States so that was impressive too. Keep up the great work.

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    Response from Ship a Car Direct

    Hello Ariam,

    Thank you for taking the time to share your wonderful experience transporting your vehicle with our assistance. Glad that we were able to provide you a great service.We appreciate your recommendations. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Punctuality & Speed

    Reviewed June 4, 2018

    I had a seamless experience with Ship A Car Direct. My car was picked up on time, delivered on time, and I was made aware of all happenings throughout the process. I had a few questions along the way that were answered quickly and to my satisfaction. I would use them again and highly recommend.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Janell,

    We are happy to know that you had a seamless experience transporting your car with our assistance. We truly appreciate your recommendations. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed June 4, 2018

    I hired Ship a Car Direct to have my 2003 Corvette shipped. I got a couple of other quotes but originally their quote was the best. And then it went up about $400. But they said because only one trucking company submitted the bid and with the gas prices going up the price got higher. The rep sent emails quite often. He was good at keeping in touch and letting me know what was going on. Their emails included some videos to watch on what to look for and also Better Business Bureau stuff and comments.

    And all things considered, the other quotes I had gotten was on an open truck and they were only around $200 cheaper for an open versus enclosed shipping. So all in all, it was okay. My son received the car and he checked it out. Other than being a little dirty, everything was fine. The driver was upfront with his information. We picked up the window when we wanted it picked up and he said, "Call me in a week or send me an email." He picked it up on a late Friday afternoon and it got to Maine, Monday at midnight.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Jerry,

    We are happy to know everything went well with the transport of your car. Thank you for sharing your experience and thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed June 3, 2018

    Matt from Ship a Car Direct was nice on the phone. He explained the steps and answered my questions. My concern was the pick up day as I was going to leave out of town in few days. He contacted the shipping company who arranged the pick up quickly and on time. They loaded and delivered. No hitch. They have a cool software that helps inspect the car for any damage. The price was a little higher than others but I selected because of the ratings and had the peace of mind that my car would be well taken care of. I would recommend them to be a bit pro active after the deal is locked. The driver was very nice and courteous. I am very happy and satisfied with them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Meghna,

    It is so nice to hear from you. We are delighted to know that you were satisfied with the service we provided. Glad to know that Matt was able to explained the steps and answered all your questions thoroughly and that the driver was very nice too. Thank you for choosing Ship A Car Direct

    Verified purchase
    Customer ServiceDelivery & Shipping

    Reviewed June 3, 2018

    I have used other brokers to ship my vehicles from the east coast to the west coast. This time I selected Ship A Car Direct based on the favorable online reviews. From the time of order until after delivery of my vehicle I was impressed with the level of communication provided by this company. Their prices were fair and the carrier that they located for me was courteous, professional and most of all, careful with my vehicle. The car was delivered to my home on the precise day that I had requested and in excellent condition. I will definitely use Ship A Car Direct again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Anna,

    We are delighted to know that your car has been delivered safe and sound. We are also glad to know that you are impressed with the level of service we provided. We truly appreciate your efforts in sharing your experience with us. Thank you for choosing Ship A Car Direct! Looking forward to serve you again. :)

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed June 3, 2018

    I needed to transport two $80,000 1970 muscle cars from Wisconsin to Colorado. I had phone calls and emails from a lot of brokers, and I told them that I wanted a three-car single-layer, enclosed shipping space. And I got a phone call from a guy from Ship a Car who happened to be dropping off two race cars at the Brainerd Speedway in Minnesota and I was only three hours from there. He picked my two cars up and I loaded the cars into his vehicle because I’m very particular about that. Then, he delivered them three days later to Fort Collins, Colorado and I couldn’t have had a better experience. He kept me informed as to where he was every night and what his progress was. He was ahead of schedule, so he had to lay over for an additional night. It was very kind of him to do that and the price was held.

    The price was right at $1,000 apiece ‘cause I was looking at $1,400 to $1,500 apiece on a six-vehicle trailer. I was shocked that some of the people that delivered cars to me before didn’t come to Fort Collins, Colorado. I was disappointed in that, but those cars were delivered to me five years ago for $900 apiece in a six-car trailer. This year I got $1,000 apiece, which is pretty good. Everything was A-1 and I would use Ship a Car again in a heartbeat. And I would tell others to contact Ship a Car before they contact anybody else.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 2, 2018

    I requested a quote after hours and it was in my inbox when I woke up. I need to make a pickup location change and it was accommodated with no issues. The driver arrived on time and the car arrived ahead of schedule. Will be using this company in the future for auto transport.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Kristine,

    Thank you for taking the time to share your experience. Happy to know that your car has been delivered in a timely manner. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed June 2, 2018

    I called Ship a Car Direct and asked the person I spoke with to give me a rundown of their service and he gave me the information and then I checked it out. I called them back and said okay. And then we discussed the dollars-and-cents, what it would cost me and pick-up times and that part went quite smoothly. The quote provided was fair and was within a few dollars of the other quotes I received. Compared to the final cost of their service, there was a $50 difference from the quote given and it was because of my scheduling. My vehicle was shipped for 2,015 miles and the company that did the transporting was very conscientious. When I had questions, I would call 'em and they were cooperative and would answer or call me right back. I have recommended Ship a Car Direct to others.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Thomas,

    We are glad to know that your car transport went smoothly. We appreciate your recommendations. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    PriceStaff

    Reviewed June 2, 2018

    I bought a new Lexus ES350 in Dallas and had it shipped to California by Ship A Car. The sales rep was very professional and definitely very knowledgeable. They also had the lowest quote of the four companies that I checked into and I ended up paying exactly what they quoted. I was very satisfied with what they did. The driver had some problems going towards the street I was going but he unloaded the car and drove it to my house and I drove him back to his truck. And that went very well.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Bill,

    We are delighted to know that you were satisfied with the service we provided. Glad everything went very well. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed June 1, 2018

    Once I submitted a request for an auto transport my email was inundated with offers. Which one to chose? The prices were comparable so that didn't help my decision. I checked out the reviews of several and viewed the video on the Ship a Car Direct website. That was very helpful. I didn't make my decision until I talked with Kosta from Ship a Car Direct. HE explained all the possibilities, problems and pitfalls of shipping a car. He came across as very honest and sincere. They kept me informed of the whole process and my car arrived just when they said it would. It takes a leap of faith to trust someone with a valuable auto. I am very happy with the whole experience and would not hesitate to recommend Ship a Car Direct for your transport needs.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Jodi,

    We are glad to know that you're happy with the whole transport experience. It has been our pleasure to assist you and Kosta's very happy to know as well that he was able to help you transport your vehicle. Thank you for trusting Ship A Car Direct! :)

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 1, 2018

    Relocated from Phoenix to Charlotte and shipped one vehicle. Working with Dave from Ship a Car Direct was simple and professional. Upon a transport company being selected, Ship a Car has a great, easy to use app to upload before and after pictures of your vehicle. Our vehicle arrive a day early, which was great and in perfect condition. The process was very easy. I would highly recommend Ship a Car. Professional and prompt.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Paul,

    Glad we were able to help in making your car transport easy. We truly appreciate your referral. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed June 1, 2018

    I contacted one company prior to Ship a Car Direct but they were taking a really long time. I was asking them for a certain day and they kept missing the pick-up day so I decided to call Ship a Car Direct 'cause they have better reviews. I got the quote online before I called and even though it was more expensive, I thought it'd be worth paying more money for better service. When I spoke with their representative, it was quick and straightforward. It was perfect. Afterwards, they contacted me 20 minutes before they picked the vehicle up and then five minutes before they dropped it off. That was all I asked for so they did what I asked. The delivery was great too. I had my vehicle shipped about 1,000 miles and it came faster than expected and there were no damages. I would recommend Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello David,

    We are happy to know that you had a perfect experience transporting your car with our help. Glad to hear your car has been delivered without any damages. Thank you for trusting Ship A Car Direct!

    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed May 31, 2018

    I moved from California to Maryland and I shipped two vehicles, a Lincoln MKX and a Lincoln MKV, with Ship a Car Direct. I talked primarily with Renee who's out in New York. Her knowledge and expertise were really good, and she was very helpful. When the time came to have my car picked up, she took the time to go through the shipping manifest where all the cars are listed and she let me know where my car was placed and how competitive my pricing was against all the other cars in order to get mine shipped out.

    I used the online quote calculator for the first car and because of the ease of shipping through them, I just decided to use them for my second car. The quote went up a little bit from what I was originally quoted because we had to be competitive with the cars that were listed to ship from the West Coast to the East Coast. It had to be raised to get the truckers to wanna pick it up. Still, it's a fair price. And when we received the car, the drivers who were delivered the car were knowledgeable. And the cars were in excellent condition when they arrived. Overall, Ship a Car Direct is reliable and very knowledgeable of what it takes to get a car shipped.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Leo,

    We are happy to know that Renee was very helpful during the process. And we are also happy to know that your car has been delivered in excellent condition. Thank you for choosing Ship A Car!:)

    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 31, 2018

    I bought a car through a classified ad and I needed it shipped. I liked the professionalism of Ship A Car Direct, the way they worked. I put in for a quote and they got back to me immediately. They knew what they were doing and they told me how to get started. They explained the process to me. They got the car and brought it to me. They did everything and they were very good. It was also a good price. I'd use them again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Don,

    Glad to hear that our representatives were able to display professionalism. We are happy to hear that you had a wonderful experience transporting your car with our assistance. Looking forward to serve you again. Thank you for choosing Ship A Car Direct!

    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed May 30, 2018

    I was relocating a Toyota Tacoma pickup truck and sending it to my son 1800 miles away. I looked at three other companies and Ship a Car Direct had the best ratings, so I chose them. I used the online quote calculator and talked to the salesman who was really good and responsive. He knew what he was talking about and he made a commitment and kept it. The vehicle arrived three days earlier. They did a great job and they delivered. If anyone asks, I would tell them to use Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Ed,

    We are happy to hear about your wonderful experience. It is nice to know that your car transport went smoothly. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePriceDelivery & Shipping

    Reviewed May 30, 2018

    I was relocating and had my Mazda 6 transported by Ship A Car Direct. I worked with them before. I called them and they took some basic info. They sent me an email with a form to fill out and I did that. They contacted me when they had a carrier ready. In between all of that, they sent periodic emails with FAQs and general info that were useful. The quote that I had was also fair and it was accurate too. I had a friend in the area receive the vehicle. So, I coordinated with the carrier himself when he would arrive and gave him the contact info for my friend in the area. And he coordinated the delivery with my friend.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Eric,

    We are glad to know that everything went great! We are happy to have served you. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed May 29, 2018

    Kosta worked with me to find a shipping schedule that accommodated my crazy schedule, that way I could arrange for someone to send off and accept the vehicles in both locations--which wasn't easy with all the craziness of moving cross-country. Ship a Car Direct also offered the best pricing, much better than its competitors. The staff are professional, and the experience was straightforward and delightfully uneventful.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Hannah,

    We truly appreciate you for taking time to share your feedback, as you mentioned, it was a delightfully uneventful experience! Glad to know everything went smoothly.Thank you so much for choosing Ship A Car Direct!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 29, 2018

    I had a vehicle shipped from Corpus Christi, Texas to New Jersey by Ship a Car Direct. It was the second time I used them. The first time I I did, I looked at all of the transport providers' ratings and read the reviews. I had a good experience with Ship a Car Direct so I used them again. I had a very good interaction with Scott who was their customer service rep there. He was quite articulate, easy to talk to and always truthful. There were no problems and questions asked. The seat of the vehicle was dirty 'cause the driver got in it so he can get off the car, but it was cleaned up. I will use Ship a Car Direct again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Christine,

    It is nice to know that you had a very good interaction with Scott and happy to know that you had a very good experience with us. Thank you for for choosing Ship A Car Direct! :)

    Verified purchase
    Staff

    Reviewed May 28, 2018

    I have shipped my cars many times between California and Chicago and back. I have good and bad experiences with brokers and truckers. As this was my first experience with Ship A Car Direct I took their promises with a grain of salt. I shouldn't have. Everything they said they would do, they did, to include unsnarling a last minute snafu with the dispatched trucker. In the end, the car was picked up on Tuesday night in Palm Desert and I had it on noon on Saturday in Chicago. I am a happy camper and would recommend Ship A Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Donald,

    We are glad to know that we were able to provide you a great experience. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed May 28, 2018

    We travel back and forth from Indiana to Florida and we use a car transport service every year. We used other companies in the past and we weren’t satisfied with their service. They never pick up when they say they’d pick up. When we used Ship a Car Direct, we were really pleased with them. I recommended them to my sister and she was very satisfied, too. Their rep, John, has been great. He always kept in touch with us, got back to us, and kept us up to date on what was going on when we needed him. When we book their service, I usually talk to John since I know him and I feel like he’s my son.

    We used them recently and the quote they gave us was a little higher that the previous ones because it was the height of summer. But the price in the end was still pretty good. They delivered on time when they told us they would and the whole transport took three or four days like it usually does. The delivery driver was good as well. All he did was pick up the car and drop it off. But he kept in touch and told us when he’d be there. And when he said he’d be there in a half an hour, he was.

    Last year, we had a problem with the shipment but it wasn’t Ship a Car Direct's fault. It was the fault of the trucking service they used. They picked up the car three days ahead of time and we were without a car here before we left. They also didn’t keep in touch. Then, we didn’t get the delivery in Florida and we had to rent a car. But we were compensated for that and Ship a Car Direct took care of us.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Theresa,

    We are happy to know you were pleased with the service we provided. We are glad we were able to make things right for you. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed May 27, 2018

    I had my father’s car and he wanted to give it to my daughter who lives in Arizona. So I looked up online because I would need to ship the car and there, I found a couple of places. I was dealing with one place at first and I wasn’t comfortable. I kept getting different answers and different phone calls with different prices. When I went to Ship A Car Direct, their representative was very easy to deal with. His name was John and he was trying to help and he gave it the way it was. He then left it up to me to decide what I wanted to do. He didn’t force me. He gave me the quote, said that he’ll meet me within a mile to five miles of the house, and that’s what they did. He also said that he's there when I need him, and he was when I called him.

    The delivery process took a total of five days, just exactly what they were saying. And they told me they were gonna call at a certain day and they did. And then the next day I met the delivery person and he was there at the time he told me he was gonna be there. We went for the car and then he loaded it up. He then told me he was gonna be there around Friday, and he was there that Friday. He met my daughter within a mile over the house and she picked it up and it was perfect. Everything went according to exactly the plan they said it was gonna go. Use Ship A Car Direct. It's worry-free and very easy.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Dino,

    We are delighted to hear that you had a worry free and easy experience. Glad to hear that John was easy to deal with. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 27, 2018

    I came to live in Boca Raton, Florida. My partner liked what was mentioned on Ship a Car Direct's web so she called them. Their quote was reasonable considering it was about 2,600 miles from west coast to east coast. Originally, I was told that it was $975 and then when I got the estimate, it was $1,090 which wasn’t gonna break the bank.

    I dealt a lot with Scott and he always kept me in tune with what was going on. The gentleman who picked up my car, Carlos, was excellent too. My car went to my brother’s house. He called my brother ahead of time to warn him when the car would arrive to give my brother time to be home. The car left on Monday and arrived on Friday, just like what I was told, and then I arrived the following Monday. My brother was very happy with Carlos. He said Carlos was very polite and professional. So that was one less thing to worry about. The car was perfect upon arrival and it was just the way I left it. It was great service and I would recommend Ship a Car Direct. I have them on my numbers in case somebody would need to do anything as far as that.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Barbara,

    We are so happy to hear that your car has been delivered without any issues. Glad to hear we were able to provide a great service. We appreciate your recommendations. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed May 26, 2018

    I did a lot research looking for the right company since this was the first time shipping a car. After talking with Ship A Car, I knew they were the right company to go with; treating me fairly and being honest. They were very responsive to my needs. They guided me thru the process and answered my numerous questions promptly by both email and phone. They also kept me informed to the status of my car pickup and delivery. Upon delivery, a relative who inspected my car said it arrived in perfect condition. I highly recommend this company and would use them again if the need arises.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Joe,

    We are so happy to know we were able to provide you a wonderful experience in shipping your vehicle for the first time. We appreciate your recommendations and thank you for choosing Ship A Car Direct! :)

    Verified purchase
    StaffDelivery & Shipping

    Reviewed May 26, 2018

    I needed my vehicle shipped from San Francisco to Austin, Texas. I had signed up with a different company, but it had been six weeks and they still weren’t able to ship my car for some reason. On the other hand, Ship a Car Direct’s guy was realistic about what it was gonna take to get my car shipped and knew what he was doing. He was awesome and was able to get my car shipped out in three days. Their driver was great too. He took the time to tell me what route to take since I was gonna be driving myself. It was so nice of him to do that.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Caran,

    We are happy to know that everything went smoothly with the transport of your vehicle. It has been our pleasure to have served you. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Customer ServiceDelivery & Shipping

    Reviewed May 25, 2018

    2007 Chrysler Serbring - Great communication, timeliness and dedicated to customer service. I have a difficult delivery due to location it was going to and timing it to be picked up. The communication was such that this all went flawless.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello John,

    We are happy to know that the transport of your vehicle was flawless. We appreciate your efforts in sharing your experience. Thank you for trusting Ship A Car Direct! :)

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 25, 2018

    The folks at Ship a Car Direct made my car move easy and effortless. They took care of everything and were very flexible with my schedule. The driver was nice as well. I would definitely use them again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Dhiren,

    We are glad to know we made it very easy for you. Thank you for choosing Ship A Car Direct and we look forward to serve you again in the future! :)

    Verified purchase
    Customer ServicePrice

    Reviewed May 25, 2018

    I moved to another state and had Ship a Car Direct transport my car across the country. I had two other choices and Ship a Car Direct was not the least expensive, but it was the best customer service that I received on the phone. I called someone who was intelligent, articulate and understood my needs without a lot of explanation. The quote they gave me was in range and the final cost was spot on, and I got my car in perfect condition.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Liz,

    We are happy to know we were able to provide you the best customer service experience. Glad to hear your car arrived in perfect condition. Thank you for trusting Ship A Car Direct! :)

    Verified purchase
    Customer Service

    Reviewed May 24, 2018

    Took 2 days to find a carrier. 5 days to pick it up, and then only 5 days to get it from Ohio to CA. No problems, good communication, just count on some lead time to get everything in order. We met the BIG carrier by the highway, but they dropped it right at my son's door. Highly recommend.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Ken,

    We are happy to know everything went well with the transport of your vehicle. Thank you for your high recommendations and thank you for choosing Ship A Car Direct! :) Looking forward to serve you again soon.

    Verified purchase
    Delivery & Shipping

    Reviewed May 24, 2018

    I was very pleased with my experience of shipping a car from Iowa To San Jose. I rarely write reviews but that is how I found Ship A Car Direct. Kept me in the loop and the process was painless. Economical and they provided me with great info for preparing. I would highly recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Rick,

    We are delighted to know we made the entire process painless. Glad to know you were pleased with the service we provided. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 24, 2018

    We live in Dallas, Texas and I am doing my summer internship in California, so I needed to ship my car from my university to the office. I looked at about three to four transport companies before selecting Ship A Car Direct. My friends recommended them. They sent an email and the whole process and the rating looked very reliable. The price was a little more expensive than the others but it was still acceptable. The interaction with my transport organizer was very good. From the start, my transport organizer kept sending email and coursed through the pickup date. The whole process was professional.

    The interaction with the delivery driver was also good. We had to change a detail about the location because they asked me the time it should be delivered on the weekend. I changed the address from my apartment to my office and he was satisfied to come here after he verified the changed address. The quote given was a bit more expensive than others but it was still reasonable. The total transport took four days. They came early morning on Thursday and delivered the vehicle around 1 PM in California the next Monday after that weekend.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Yiya,

    Glad to know that the transport of your vehicle went smoothly as planned. It has been our pleasure to have served you. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 23, 2018

    I shipped a CRV through Ship a Car Direct. They sent me an email with a quote and I decided to go with them because of the price. And then they sent me a follow-up email and I talked to the person. I asked him a few questions and he answered all of it and scheduled the pick-up and delivery. The driver picked up and delivered the vehicle right on schedule. Plus the vehicle was in good shape. The quote they gave initially was exactly what I paid. It's a no hassle and very straightforward experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Nick,

    We are happy to know that you had a hassle-free experience transporting your vehicle with our assistance. It has been our pleasure to have served you. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed May 20, 2018

    I moved to California recently from Michigan so I shipped my car. I looked at two or three transport service companies but I chose Ship a Car Direct because of the ratings and reviews online and it had a very good rating on the website. My experience with Ship a Car Direct was good. The customer service representatives at Ship a Car Direct were informative and they were so concerned that they took care of the process. I took advantage of the online quote calculator and everything was good. It’s a nice way that before we pay for anything, we have to calculate, so it’s a good tool on the website. When the driver picked my car, he called me and he kept giving updates. They delivered on time as I expected and the whole process was done within 10 days. I will recommend Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Shanmugasundaram,

    We appreciate your efforts in sharing your experience with us. Glad to know everything went well with the transport of your vehicle. Thank you for your recommendations and thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 19, 2018

    I needed to ship two cars from Phoenix to Tampa and Ship a Car Direct’s customer service was great. I had to drop a contact and they were ready to talk with me. It was always very easy to get in touch with someone and have questions answered. I had a really good experience. The driver ended up charging more than the first quote though. I was told that I could put 30 pounds of stuff into our car but that driver had 60 pounds worth of stuff and we did not have that much in there. Then the driver charged us more even again, but that was not Ship a Car Direct’s fault. I was not happy with that actual carrier.

    The second quote was from a different transporter. I put stuff in the car and they didn’t say a word about it. Those people were wonderful and didn’t jack up any price upon us. One car arrived in about three days from Arizona to Florida. In fact, it beat me here but I had someone to actually receive it. The other one was really simple and arrived in about four days. I would highly recommend Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Dana,

    We are glad to know that you had a good experience with us. We appreciate your recommendations. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 18, 2018

    I had to move my Ford Escape from California to Florida. I looked at four different transport companies and Ship a Car Direct had good price and reviews. Everything about their customer service reps was good and very professional. Everything was great.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Phoebe,

    We are happy to know that everything was great! Thank you for trusting Ship A Car Direct!

    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed May 17, 2018

    I bought a car from a private party out of state and for the second time, I used Ship a Car Direct. I had actually used another company before as well but I had a good experience with Ship a Car when I used them so I just used them again. I initiated the request online then they sent 10 trillion emails, which was fine. We got it going and I worked with the same representative I worked with before. The quote was spot on too. The car was transported about 800 miles away and the delivery went relatively smooth. I had to deal directly with the driver and I think they changed drivers when they got down here. It was delayed by a day from the estimated day but that was fine. I had a very good experience overall.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Gregory,

    We are delighted to hear about your good experience with the transport of your vehicle. It has been our pleasure serving you. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 17, 2018

    I had to ship my new Bronco from New Orleans to Shreveport. My Bronco was picked up within 2 hours of submitting my order and was delivered 24 hours later. They quickly found a good carrier. I was pleased to speak with Jennifer who called me right after my order was placed online and she gave me all the details I needed about their process and made sure all my questions were answered. I also worked with a Ship A Car Direct representative over the chat feature on their website and was pleased with the customer service provided there too. If you are needing a vehicle transported, I recommend them as the only company you need to call.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello N West,

    We are glad to know you're happy with the service we provided. I am sure Jennifer had a great time assisting you. Thank you for choosing Ship A Car Direct!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed May 16, 2018

    I had purchased a car and I needed it to be transported from Illinois to New Jersey. I looked at the feedback on Ship a Car Direct at a website and that gave me a more comfort level. Their reps were prompt and responsive. Then the driver was courteous and friendly and he give all the information needed. He took the photo of the car before he picked up and showed us all the photos when he dropped. Even the dealer we picked up the car from, they were actually praising him saying that guy was very thorough. The quote was little bit higher but it’s fine. I expected $150 less. But my experience was better than expected. Less than 24 hours from placing the order, I got the car at home. I would strongly recommend Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Ram,

    We are happy to know you had a wonderful experience transporting your vehicle. We truly appreciate your recommendations. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed May 16, 2018

    Ship a Car Direct kept in touch with me and was quick to respond to any questions concerning the car's progress. The car arrived from California to Rhode Island in good time and for a very reasonable price. Certainly a five star experience!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Esther,

    We are happy to know that we were able to provide you with a 5-Star experience! Thank you so much for choosing Ship A Car Direct!

    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed May 16, 2018

    I recently had my Porsche shipped by Ship a Car Direct. I picked them after doing some research online and reading the reviews. Everything went smoothly from getting the quote to delivering the car. After getting the quote I called Eve to go over some details. I placed the order and the car was picked up in a few days. I never felt that I was alone during this process. I received emails form Eve and others checking to see if everything was on track and going well. The carrier driver called to give me status reports. He was a very nice, friendly and professional person. The car was delivered earlier than expected with No problems at all. It was a great experience start to finish and if needed I will use Ship a Car Direct again!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Rodney,

    We are delighted to know that everything went smoothly and that you had a great experience. Thank you for choosing Ship A Car Direct! Looking forward to serve you again.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed May 15, 2018

    I would highly recommend Ship a Car Direct to anyone who wishes to get their car shipped. The representative kept updating the status via email and was extremely easy to reach. Car was delivered on time and clean.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Ziyu,

    We are glad to know that your car has been delivered on time and without any issues. We appreciate your high recommendations. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed May 15, 2018

    We had to have a car shipped from Texas to Colorado and a friend recommended that I use ShipYourCarNow. I called them and the customer service was great. They know everything really well and they explained the process clearly. They always had answers before I even called back. They did a good job and everything went the way they said it would. It was really smooth, and there were no lags or surprises. Also, the driver was really nice, courteous and easy to work with. The whole process took only a couple of weeks, which was faster than we requested. ShipYourCarNow was great and I’d recommend them to anyone I know that needs a car shipped.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Shelby,

    We are happy to know that your car transport went really smooth. Glad you had a great experience with us. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 14, 2018

    Had a hard time getting someone to pick up my car in Miami and bring to Texas. Finally, spoke to Matt at Ship A Car Direct and finally got something going. Picked my car up in 3 days and delivered to me in 3 days. This was actually one day early. No damage, very professional. Kept in touch the whole time and always answered calls with questions.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Bob,

    We are happy to know that everything went smoothly with the transport and delivery of your vehicle. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 14, 2018

    I was very nervous about using a car transport company after seeing some horror stories. From the minute I sent in my car until my car was delivered it was a great experience. They quoted me and kept their word there were no surprises on the delivery end. The driver was punctual on pickup and delivery. My move was from South Carolina to California. Highly recommend.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Donna,

    We are glad to know you had a great experience. We are happy to serve you and thank you for choosing Ship A Car Direct!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed May 14, 2018

    I am happy to recommend Ship a Car Direct to anyone looking for shipping car interstate. I availed their service for my Saturn Vue from CA to PA. Key thing that I liked was their continuous updates, clear communication, reliable service and that too $300 cheaper than next quote I had. Keep up the good work.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Ramanpaul,

    We are glad to hear that everything went smoothly. We are happy to know that we were able to provide you a great communication and a reliable service. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 14, 2018

    I had to move from the West to the East coast and out of the four transport companies I looked at, Ship a Car Direct had the best ratings and they had one of the better quotes that I’ve seen online. They also made everything easy. They found the company for me and they did all the work. All I did was pay them. Their customer service reps were very informative and friendly. If I ever needed anything, they work with my schedule. And the company that they chose actually came to pick it up at my residence instead of me having to drive it at any specific point. Moreover, the driver spoke with me the entire time and we connected well. He built a good rapport so I trusted him with my vehicle. All in all, Ship a Car Direct is a great company. I would definitely recommend them to a friend.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Kathryn,

    We are happy to know that we made the transport of your vehicle easy for you. We appreciate your recommendations. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Customer ServiceStaff

    Reviewed May 13, 2018

    I was working in Florida and needed to have my car shipped to Arizona. Ship a Car Direct gave me quote low enough that I decided to use them. This was our second time using them. The entire process took 10 days and it was a good experience all in all. Unfortunately, the driver didn’t feel that he was getting paid on a timely basis because I did everything on a credit card so he called me directly.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed May 12, 2018

    We’ve shipped several cars before, and this was by far the easiest. No haggling, received a great quote by email, placed the order, and everything was by email or text from there. Car was shipped on time and arrived in time. Easy, great experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Zachary,

    We are happy to know that you had an easy and great experience. Looking forward to serve you again. Thank you for choosing Ship A Car Direct!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed May 12, 2018

    Ship a Car Direct's review rating was higher and they responded to my questions very fast. They gave me all the information then they gave me the contact of the shipper as well. That was good. But how they quoted me was a little bit confusing. The first time, I got a quote from one person then the second time, there was another person and I got a quote that was a little bit lower than the first. It was like $30 lower. In the end, what I paid is what they told me. The transport took six days from Houston to Seattle, which was on time and as expected. But the driver may have been new to the traffic so he came a little bit late but it was fine.

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    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed May 11, 2018

    I had never shipped a car before and they guided me through the entire process. I knew exactly what to expect and their website videos were very helpful too. I shipped the car to my daughter at college and it was so much easier (and cost effective!) to ship it instead of driving across the country and flying back. The car arrived on time and in perfect condition. I would definitely use them again and will recommend to others.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Lori,

    We are happy to know that your car arrived on time and in great condition. We appreciate your recommendations. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 11, 2018

    I needed to ship my car from San Francisco to Florida, and I felt comfortable talking to the person from Ship a Car. She gave me all the information I needed and there was no beating around the bush. She also seemed responsible. The transport took about a week and the driver was very pleasant. He was punctual and he did what he said he would do. All in all, Ship a Car is a very good and reliable company. I’ll deal with them again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Evelyn,

    We are happy to know that we made you feel comfortable. Looking forward to serve you again. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed May 7, 2018

    Ship a Car Direct was by far the company to go with for shipping a car cross country. Totally professional from the beginning of the experience with my first encounter with the sales coordinator Eve. What a sweetheart. She answered every question I had throughout the entire process and always called back when she was on another line. The detailed informative step by step video about what the experience of transporting a car was awesome. The driver of the transport vehicle Mario was a superstar. This company is first class and I doubt that anyone else out there can compare. If you transport a car, this is definitely the company to go with.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Keith,

    We are happy to know you're satisfied with the service Eve provided. Glad to hear you had an awesome experience. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Punctuality & Speed

    Reviewed May 7, 2018

    Our moving company was suppose to set up our car transport. They failed. I called Ship a Car and talked to Renee. I was panicked because we were leaving Friday to drive to Texas and needed the car picked up by then, it was Wednesday. Renee was great. She found someone to pick up the car Friday around noon. Demetri arrived on time, looked over the car, took the keys and said he would probably be able to deliver the car Monday. True to his word, he delivered the car in the same condition it was given to him. I would highly recommend Ship a Car.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Pauline,

    We are glad to know that Renee was able to help you with the transport of your vehicle. We are also happy to know that your car has been delivered safe and sound. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed May 7, 2018

    I've moved from Philadelphia to Dallas and the quote Ship a Car Direct gave me was good although at the end there were some additional charges. The delivery was timely but the truck guy charged $50 extra. They said it was an agreement between Ship a Car and the truck. The drivers tried to come late in the evening and they took the opportunity to charge the extra coming one day early. But they turned up almost at the same scheduled date so the transport service sometimes take a little bit advantage and charging a bit of extra money once the deal is confirmed. Other than that everything was good as far as the delivery or the vehicle.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed May 6, 2018

    We were shipping our car from New York to Port St. Lucie, Florida. The Ship a Car Direct reps were very professional and very helpful. The quote they gave was reasonable compared to others that I went and got before, especially it was an enclosed container. We were very pleased with the price, too. The driver was pretty good. He called us the night before when he was going to come for the vehicle. He picked up the vehicle and dropped it off. I’m satisfied with the service and it was very prompt. I recommended Ship a Car Direct to my cousin who is shipping his car to Georgia.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Maureen,

    We are delighted to know that you were very satisfied with the service we provided. We appreciate your recommendations. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed May 5, 2018

    I received fantastic service shipping a car from Florida to New Mexico. Customer support is top notch, and they kept me informed throughout the process. The car was picked up within my preferred window, and it arrived on time with no damage. Will definitely use them in the future if I need to ship a car cross-country!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Charles,

    It is so nice to hear from you. We are happy to know your car has been delivered in a timely manner without any damages. Thank you for choosing Ship A Car Direct! Looking forward to serve you again.

    Verified purchase
    PricePunctuality & Speed

    Reviewed May 5, 2018

    The entire process could not have been easier. Everyone work around my schedule and time frame. Price was fair and competitive to others. I am using them again for my second car to be transported. Highly recommend Ship A Car Direct to anyone.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Juan,

    We are very happy to know your car transport went smoothly as planned. Glad to hear we were able to helped you move your vehicle in a timely manner. We appreciate your high recommendations. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Staff

    Reviewed May 5, 2018

    I shipped my car from Los Angeles to Florida and it took about five days. The driver did a great job. I didn’t understand or speak English very well but it didn’t seem to impede the process. He was able to communicate and get it done. Ship a Car Direct had the best reviews and I would definitely use them again. I would recommend them as well.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Maria,

    We are glad to know that everything went well. Thank you for choosing Ship A Car Direct! Looking forward to serve you again. :)

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed May 4, 2018

    We looked at 15 to 20 different transport companies and we chose Ship a Car Direct based on references and their Better Business Bureau standing. The customer service representative was really good and helpful. But the original quote was too low and nobody picked up our car so we upped the amount we were gonna give and they threw in some money which was nice. About a week later, the car was picked up. The final cost of the service was high but somebody told us exactly what we paid was what we would pay and they were right. Plus looking at the quality of the service that we received, it was worth it. It didn’t cost that much compared to putting me to drive down and stay in hotels.

    The guys that delivered my vehicle were very friendly too. They didn’t try to get any extra money out of us when they dropped off the car or extort anything from us from the things we had in the trunk. So it was good. They were good people. We shipped a 2002 Impala across 2,000 miles and we got it in three days which was also my drive time down there so they were quick. The vehicle arrived in perfect condition, just as we shipped it. I’d use Ship a Car Direct again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Waynette,

    We are delighted to know that your car has been delivered in perfect condition! It has been our pleasure to give you a great quality of service you more than deserved. Thank you for trusting Ship A Car Direct! Looking forward to serve you again. :)

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed May 4, 2018

    I was moving from Washington to Texas, and I shipped a Honda CRV. Ship a Car Direct was referred to me by one of my friends, so I directly went with them. I spoke to David initially to find out what the quote they were giving me, how it was gonna work and things like that. That was crystal clear. He explained everything right from how it works and it was a very easy process for me to go ahead and place another online. I got the quote from David via email and I just had to click the link to make the payment. The quote given was not too bad compared to the other quotes. I was getting at least a $200 difference, so that helped me chose them.

    When they came to pick up the car in Washington, they did a full check if there were any scratches or any damages all around the car and they gave me a report as well. They were friendly. I was expecting the delivery to be made in five days or more, but I got the car within three days. That was surprising and quick. They were prompt and I was very happy. And when they delivered the car, the driver was courteous and friendly, so I was also happy about it.

    I was there during the delivery and the driver called me on the morning of delivery and he wanted me to find a big parking space where he could get his big truck. He was mentioning that he won't be able to stop it anywhere on the road because it was a big truck obviously. I was staying in a hotel so I guided him to a parking lot close by and I went and picked up the car. They called me and they gave me an estimate of what time they would be reaching, so that gave me enough time to become available for the pickup. Other than the vehicle being dirty, I would not complain about that because that is common during transport. It was as if how it was picked up in Washington when it was delivered.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Karthik,

    We appreciate you sharing a detailed feedback about your experience with Ship A Car Direct. We are very happy to know that everything went well with the transport of your vehicle from start to finish. We are also glad to know it has been delivered safe and sound!

    Verified purchase
    Staff

    Reviewed May 3, 2018

    I had familiarity and confidence that Ship a Car Direct would do what they said they did, and that turned out to be true. This is my third time shipping with them and for three years I've been dealing with Matt. I recently shipped my car from San Francisco to Denver and was given a quote six or seven weeks before. But then there was a big influx of cars going from San Francisco to Denver and there were not that many options. I chose to pay $100 more if my car got out on the 16th. I also gave whatever the transport people wanted. It was shared by Ship a Car Direct and myself. The car then arrived within a week. I understood that it had to go back to whatever and it did not cause inconvenience to me at all. The car arrived in the same condition that I sent it, perhaps a little bit dustier or dirtier though. There were snow and everything else but there was no damage to the car. They are good.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Carol,

    I am sure Matt's always happy to serve you. We are glad to know that your car has been delivered in good condition and that you always have a great experience transporting your car with our assistance. Thank you for always trusting Ship A Car Direct!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 3, 2018

    I purchased a car down in Dallas and had it shipped up to Bellingham. Ship a Car Direct's quote was cheaper than any place else I could get it and the transport organizer did great. They were always communicating and they got the transport arranged within a few days of when I requested it. Everything went smoothly. I got the driver's phone number, contacted him and found out when the car was gonna be here. He had a delay of one day due to weather but the car still arrived sooner than I expected. The day before he was gonna deliver it, he called and indicated the approximate time he was gonna be around. He also called us before he got here so everything went fine. The car was a little dirty but there were no issues with it at all.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed May 2, 2018

    I was moving back to Georgia from California and there were a couple of other companies that we looked at. I got Ship a Car Direct's quote on the phone and their price was the best. But even more than that, I appreciated how they didn’t try to talk badly about the other companies. The other two companies were saying others wouldn't stick with the price and they told us to get back in touch with then when we're asked for the real price. They would say things towards the competition and that was noticeably not the case with Ship a Car Direct. They were very pleasant. They gave me the information that I asked for and they didn’t keep calling. They stood out.

    Costa was great. She was very calm, informative and easygoing. Aside from her, everybody was professional and pleasant. They were personable and knowledgeable. It was a very hectic time and this was the one part of this move that was made easier with how I was treated. The delivery was very much on schedule with what they said and I liked that I met the driver when he came and picked up the car. He also kept in touch on his route and everything went without a hitch. They did a great job and I would tell others to go with them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Arienne,

    We are happy to hear that everything went well with the transport of your vehicle. Thank you for sharing that Kosta did a great job and that everyone was professional and pleasant to you. It has always been our goal to provide an excellent customer experience and glad we were able to deliver that to you. Thank you for choosing Ship A Car Direct!

    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed May 2, 2018

    I gave a used Lexus SUV to my daughter and I had to transport it from Boston all the way to California. I looked into 10 transport companies and my daughter insisted to go with Ship a Car Direct because they had good reviews. The quote they gave me was all right and their representative was very nice. Also, the vehicle was delivered very well. Everything was perfect and I'm very happy.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed May 2, 2018

    Ship a Car Direct has good service and I've used them three times now. I highly recommend them. They were excellent the first time and good the second time. That time, I called looking for the car and they were very helpful. This third time, they were excellent again. We bought a car up close to Wisconsin and had it shipped to Texas. I checked the one where five different people send you quotes and Ship a Car Direct's turned out to be about $200 less. I called in to change the delivery location because Alky was gonna be unavailable when the car was gonna arrive and they were very good. They changed it immediately and the driver called me. He was a day early too. He was extremely helpful and he answered all my questions. He parked the car exactly where I wanted it. The driver could not have been any better. He went out of his way and I would give him particularly high praise.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Moose,

    We truly appreciate you taking time to share your experience. We aim to be able to provide an excellent customer experience and we are happy we were able to consistently deliver that. Thank you for trusting Ship A Car Direct! :)

    Verified purchase
    Price

    Reviewed May 1, 2018

    Using Ship a Car Direct had been a very good experience. I was giving a car to a grandson and it was a 1,000 mile trip. By the time I added what it would cost me to drive up with motel rooms and gasoline, I figured that it was almost as cheap to have Ship a Car Direct do it and save the mileage on the old car. I’ve shipped about three or four cars, as far away as Las Vegas. My children are spread all over, so I’ve used a number of agencies and I really believe that it is a reputable industry. I’ve had good experience with three companies now and I’ve used one twice.

    It was my first time using Ship a Car Direct and I was really impressed with the fact that it was the owner who picked the car up. They're a confederation of small business operations. I’ve talked to the owner's wife and the business operation which I think was another family member. Moreover, the guy that picked up the car was the guy who rode out. It’s a family affair and that’s fine with me. When the car arrived, my grandson was very pleased.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Basil,

    We are glad to know you had a very good experience with us. We are also happy to hear that your grandson was pleased when the car was delivered in good condition. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePriceDelivery & Shipping

    Reviewed May 1, 2018

    My aging parents needed to be moved to Iowa and I didn’t want them to drive from Tucson to Iowa. And I didn’t want to have to drive their ’65 Mustang convertible either. At first I was very hesitant to trust somebody with the car, but in the end, it turned out wonderful. I did some research and read reviews online and finally went with Ship A Car Direct. I called them and immediately got information on the process and insurance, and what they actually do on their end and what is expected of me on mine. Then they sent me an email with tons of information and that really helped. Almost every week up until the shipping they sent me emails with information and updates, which was very helpful.

    The quote that I received was in line with I had expected and it was spot on. The delivery went very smoothly. The guys who transported the car were very nice, accommodating, and happy to explain exactly what they were doing. It was a great experience and the vehicle was in the same condition it left. I would highly recommend Ship A Car Direct to anyone. They made the transport very easy and in the end I didn’t need to worry as much as I did.

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    Response from Ship a Car Direct

    Hello Cynthia,

    We are happy to know that we made the transport very easy for you. We appreciate your high recommendations. Thank you for choosing Ship A Car Direct! :)

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    PriceStaffDelivery & Shipping

    Reviewed April 30, 2018

    I had job relocation so I needed to ship a GMC to Florida. I got a referral from a friend and I went with Ship a Car Direct. My interactions with their reps were good. They made sure everything was okay with the car. The quote that I got from them was very helpful and it was good, very accurate. The delivery from the time they picked up the vehicle took about three or four days. And, my vehicle was good and it was just how I left it.

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    Response from Ship a Car Direct

    Hello Andrew,

    We are happy to know you were satisfied with the service we provided. Glad to know your car has been delivered safe and sound. Thank you for choosing Ship A Car Direct!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 30, 2018

    I did a bunch of internet searches on trying to find the best transport company and Ship a Car Direct had great reviews. The rep was phenomenal and the interaction with her was great. The quote was accurate and I was surprised. They provided a fair price and an excellent service. They also communicated well and had a good email type of update system. Overall, the whole process was phenomenal. Ship a Car Direct had to drop off the vehicle and the driver was a very nice gentleman. He did a good job transporting the vehicle and it came in a great condition, so I was very happy. Also, the vehicle was delivered within the expected time frame.

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    Response from Ship a Car Direct

    Hello Dylan,

    We are glad to know that your car has been delivered safely. We are also happy to hear that the whole shipping experience you had was phenomenal. Thank you for choosing Ship A Car Direct!

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    StaffDelivery & Shipping

    Reviewed April 30, 2018

    My husband saw a Mustang on the internet, bid on it and won the bid, and we had to ship it from Biloxi. The guy that we bought it from does a lot of shipping and buying from different states and he recommended Ship a Car Direct. When the Ship a Car Direct guys showed up, my husband was blown away because he thought it'd be like a pick-up truck with a 3 car trailer. The guys were really great and very friendly. They took the car off the truck and it was perfect. There were no dents. Also, we got a $30 rebate and it went on our credit card. We were very satisfied and very happy with Ship a Car Direct.

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    Response from Ship a Car Direct

    Hello Patricia,

    We are delighted to hear that you were very satisfied and very happy with Ship a Car Direct. It has been our pleasure to have helped you in transporting your vehicle. Thank you for choosing Ship A Car Direct!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 29, 2018

    I moved from California to Texas and I refuse to drive long distance. I looked at three or four other companies and Ship a Car Direct had some really good ratings so I went with them. The reps were very friendly. They asked me questions and they gave me a follow up email right away. So, I was able to take a look at it and see if I like what they are offering me. The quote from Ship a Car Direct was reasonable and it was comfortable compared to the other ones that I received. I’m overall satisfied with the cost because that was the going rate. And then in the end, it was accurate too. They called and then they told me a time frame when they will come.

    The car was shipped on Saturday and then that Monday it was in Texas. But I hadn’t gone to Texas yet until that Thursday so they just kept it with them until I got there. And then I asked the company that Ship a Car Direct had hired for me to ship me my car to arrive in Texas on Thursday and they arranged that for me. That was very quick. Ship a Car Direct basically connected me with that company but if I had any questions I could always go to Ship a Car Direct. I felt confident that both companies would give me what I needed and they did. I went to the mechanic the next day and everything was fine with my 2015 Toyota Camry. It was perfect. Ship a Car Direct did a great job and everything went fine despite the long distance transport.

    Ship a Car Direct was on top of things. I called Ship a Car Direct when I had a question and I got a very quick response whether it was email or phone. And if they weren’t available because it's after business hours, they got back to me when they could in the business hours. They really care about their customers and make them a priority, and they don’t leave them hanging for days. I’ll recommend Ship a Car Direct to others who are looking for a shipping company.

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    Response from Ship a Car Direct

    Hello Ruth,

    It is so nice to hear from you. We are happy to know that we did a great job and everything went fine despite the long distance transport. Thank you for choosing Ship A Car Direct!

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    PriceDelivery & Shipping

    Reviewed April 29, 2018

    My initial contract with Ship a Car Direct was for a specific time and they didn't hold through on that. That date for the shipping was missed but it came through a couple of days later and my car still got here before I got to my location. My daughter received my car and there were no problems with the car. The actual quote went up a little bit but they gave me another discount on the other side of it to make up for the difference.

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 29, 2018

    Since I changed jobs and moved from Pennsylvania to Colorado, I had to ship my Audi. I did my research online and Ship a Car Direct seemed to have the best reviews. Their reps were great and very friendly as well. They were available and they responded quickly. The quote given to me was insanely expensive though, but I was expecting it because I looked at other prices online and they were about the same. And because my work was paying for it, I didn’t care about how much the shipping would cost. However, I ended up paying a hundred bucks more than what was quoted.

    The transport took three days, and during the delivery, I worked directly with the carrier. Then, I worked with the driver because his truck couldn’t get to where he needed to drop the car off. When my car arrived, I was very happy that it came in one piece. It was covered transport and I received great quality service. Ship a Car Direct handled my request very well so I’m gonna use them for my second car.

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    Response from Ship a Car Direct

    Hello Ceri,

    We are glad to know we were able to provide you with a great quality service you more than deserved.We are also glad to know your car has been delivered safe and sound. Please know that it has been our pleasure to assist you. Thank you for choosing Ship A Car Direct. Looking forward to serve you again! :)

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 28, 2018

    Ship a Car Direct was fast in transporting my Toyota Prius 2008 from Washington, D.C. to Portland, Oregon. It only took them three full days to ship to a distance of over 3000 miles. I was referred to them by somebody who did the opposite move which was from Portland to Baltimore. I looked at around 10 other companies and although Ship a Car Direct was slightly more expensive, having somebody who actually had the experience and positive reviews about the company made me decide to go with them. I also checked on different review websites and there was something kind of frightening about handing your car and your keys to a stranger and then hoping to see it again.

    When I used their online quote calculator, they came back to me with a clearer quote and it was fairly low. And then because I needed to change my move date to slightly sooner, I asked them if they would go ahead and raise the price, so that way it would get picked up by a company more readily. But, the final cost was totally fair given that it's expensive to ship a car.

    The customer service was outstanding as well. The individual who was helping me was always available to talk to and was super helpful. Kemran, the driver, came with his brother and they were great too. Kemran was super informative, was happy to deal with my anxieties about the shipping, and was readily available via texts with updates. I gave them the car at the close of the business day and then I got on a flight to Portland. They showed up a day early and I was not expecting that at all. They also ended up driving the car directly to the door of the place I was staying at because the truck wouldn’t fit in there, which was great because I didn’t have a vehicle.

    The car arrived a little dirty, which I was expecting any way because when we drove it out to D.C. from Portland, it was super dirty. But it was in good condition--no dents and scratches. To sum it up, going with Ship A Car Direct was well worth the money. And while it was a little bit of a stressful process trying to coordinate the transport, once I onboarded with them it was totally seamless.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 28, 2018

    My interactions with the Ship a Car Direct customer service representative were very good and the actual driver was very nice. The vehicle arrived in a timely manner and in good condition. The actual payout was also good compared to the quote. More recently, I wanted to deliver a car to Buffalo and I used Ship a Car Direct again.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed April 28, 2018

    I was moving across the United States and I needed to transport my Mini Cooper Roadster about 3900 miles. I looked at several transport companies, but the information I got from Ship A Car Direct when I talked to them on the phone stood out. Their reps were very courteous and polite too. They answered any questions I had, transferred me when I wasn't talking to the right person and handled my request efficiently. Also, the quote I was given was comparable to everybody else, but the actual shipping charge ended up a bit lower and it was perfect.

    The vehicle was delivered earlier than I thought. Ship A Car Direct told me it would be delivered in seven days minimum and it arrived a day before that. They called me about it and I wasn't even here yet. The driver was very nice and courteous as well. He knew where I was and that he couldn’t drive the truck down in here so he gave me the option of meeting him at the top of the street and driving it myself or driving it down to me. He drove it down to me. As I got the car, I was expecting it to be completely dirty because that was what everyone told me. It was dusty from being on the road but it wasn’t dirty. I'd tell my friends to choose Ship A Car Direct because of their efficiency, pricing and just the whole process.

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    Staff

    Reviewed April 27, 2018

    Ship a Car Direct is a very professional company. They worked with me on making sure I get my car ASAP and went above and beyond. This industry can be pretty shady, but these guys are not! I got screwed over by a different company I tried before I found Ship a Car. They are fair and honest and looked out me. Definitely use them again!

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    Customer ServicePriceDelivery & Shipping

    Reviewed April 27, 2018

    I moved across country from Florida to California so I'd rather ship the car then and Ship A Car Direct was the best price I found. They told me exactly how much the carrier charges and how much they take out of that. They tell you the price upfront, no hidden fees. What they tell you in the beginning is exactly what you’re paying for. And then you just put a deposit, and then you don’t pay the rest until your car actually gets dropped off.

    Their customer service was awesome. I dealt with Jennifer. It was my first time shipping a car so she walked me through the whole process, told me things I need to know, emailed me directly, gave me time to make up my mind if I wanted to choose their company or not. And I never had any issues getting through with her. I would call, and even if she was unable to pick up the phone or if she was on the phone with somebody else, she always called me back right away. And in the process of finding a carrier, which took about six days, but she emailed me every day and we kept in contact until they secured a carrier for me.

    And even when I did find the carrier, they provided me with his direct number. So, as my car was being transported across country, I had opportunity to speak one-on-one to the direct carrier himself about the status of my car and when it would arrive. It was communication throughout the entire way from the day I chose them as my carrier or I even called to inquire about it, and the day my car was delivered. The car was fine. it was dirty because it was an open carrier, but that’s expected.

    I was very hesitant because I read reviews like people’s car got damaged, or their car never arrived, or they never heard back. The carrier would pick up their car and they would never hear back from them, and they would just drop it off. But it Ship a Car was a great service and I would definitely go with them again. I moved back from California to Florida and I called them again to reship my car. But at the end I just decided to drive, or else I would’ve went back with them. Go with them because the communication is great and they have great prices as well.

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    Customer ServicePriceStaff

    Reviewed April 27, 2018

    I was moving back to Kansas because my husband was going out on deployment and so I needed to ship my car. I did the free quote online where I sent it to a bunch of transport companies. I had seven or eight companies contacting me. I went online and looked at the reviews. Ship a Car Direct had the best reviews. Also, the other car companies would call me two or three times a day which was getting ridiculous while Ship a Car Direct just gave me their information and told me to call them if I had more questions. So they were a lot more professional.

    Their quote was in the middle. It was explained to me that the ones with lower quotes would probably jack up the prices once I got in with them. But with Ship a Car Direct, I didn't have to pay any more than my quoted amount plus it wasn't that bad. The people at Ship a Car Direct were so helpful too. I’d never done this thing before and they answered all my questions. They made it super simple because I was worried that I was giving my car to a stranger. They told me they know it sounds scary but this is done multiple times a day, and that they have a lot of people feeling nervous, but once I start the process, it would be just like I was traveling. And so it really was super easy.

    They gave me a number where I could call the driver and keep track of where he was. I just called twice because I was informed of the time the driver would be arriving and that he was on his way. It took five or six days to ship my car. It wasn't very long and the car was in perfect condition--no scratches--when it arrived. I would definitely use them again.

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    Response from Ship a Car Direct

    Hello Jade,

    Glad to know your car has been delivered safe and sound. It has been our pleasure to have assisted you. Thank you for choosing Ship A Car Direct. Looking forward to serve you again!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 27, 2018

    I moved across-country and transported a personal vehicle 2600 miles. Although I saw a lot of transport companies on the internet, there were only three that I ended up having direct contact with and Ship a Car Direct's reviews made me go with them. Their customer service and sales representatives were very good in the beginning. However, around the time when I was trying to nail down the dates, it didn’t seem like I was getting a lot of updates as to what the status was. It seemed like the rep was waiting for a resolution and was letting me know as soon as he knew but I think he did all he could. But there was a little bit of discrepancy in the timeframes. Their website said that they don’t want to schedule it too early so I made sure not to book it a more than a week in advance. But when I did, the rep said that I was cutting close so there was a little bit of a mixed message there and I was just going with their website's tutorial video.

    During the delivery, I was only there at the drop-off but not at the pick-up because of the scheduling time. They had to arrange a friend because I already started moving in transit and the pick-up company wasn’t there yet. It took two weeks to ship the car but they seemed to do a decent job and notified me when the arrival was and where to meet up. When I met the guy, he let the car off the truck then I had to pay the balance and it was pretty simple too. Everything went well and I would recommend a friend to use this company.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 26, 2018

    My son joined the Navy and he's now back on the East Coast in Virginia so we're shipping his 1981 Mercedes to him from the West Coast where we live. I looked at two other companies and Ship a Car Direct was more on top of it. They got back to me right away and the guy was nice. The customer service rep and I spoke on the phone a few times and he was pleasant. Everything he said happened to a T so it was very easy. The drivers came and picked it up one morning and then four days later, they were dropping it off to my son in the same condition as it left. It was a very simple process and the online calculator was a nice tool to have. The final cost was gonna cost a little bit more but they stuck to the original quote. Cost-wise, it was fair and I would encourage my friends to go with Ship a Car Direct.

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    Customer ServiceDelivery & Shipping

    Reviewed April 26, 2018

    I've wanted a Shelby Cobra since I was a kid. We purchased one out of state and used Ship a Car Direct to get it to us. They were great to work with, made the process simple and easy, and my car arrived in perfect condition! I wouldn't hesitate to call them again for future shipping needs!

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    PriceStaff

    Reviewed April 26, 2018

    I bought a vehicle and I shipped it from Utah to Arizona. Ship a Car Direct had one of the lower prices and the representatives were great. The driver was very nice and courteous as well. He was a very good guy and when I got the vehicle, the condition was perfect, just like when it was picked up.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 26, 2018

    I had an overall positive experience with Ship A Car Direct. When I had to move a standard Honda from Michigan to Oregon I looked at several transport companies in terms of quotes. But a friend of mine had to ship from Connecticut to Florida and they used Ship a Car Direct. They did their own due diligence and they thought that they did a good job. So, even though I had independently already gotten a quote from Ship a Car, I decided to go with them because of that experience that they had. I must’ve had half a dozen quotes at least, and Ship a Car wasn't the cheapest but they weren’t the most expensive. They were a bit on the higher sid but I felt comfortable with that.

    The reps were attentive overall. Every time I asked a question, they got back to me in a reasonable time, and what to expect and so forth. They knew what they were talking about. I wanted to get the timing as close to what we needed as possible. They knocked a few dollars off from their original quote once they got the exact timing of thing. Other than being dirty, the car was fine. My daughter and her friends were there to receive the car. She did not see any visible signs of further damage than it already had. I certainly would recommend Ship a Car Direct.

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    PricePunctuality & Speed

    Reviewed April 25, 2018

    I moved out of state and needed to ship an SUV. I did a really extensive research and looked at a bunch of companies. I got the most positive reviews for Ship a Car Direct and they gave me the best deal. It was a flat rate that they promised wouldn’t change while other companies would say one price which might go up. So I used Ship a Car Direct and they were amazing. Everything went smoothly. They were on time when they picked the car up and when they dropped it off in Texas. The guy who delivered it was also very good in communicating with me when he was gonna arrive. I would use Ship a Car Direct again. They were great from start to finish and they have good rates. I would also recommend them to anybody who needs to ship a car and tell them that they couldn't go wrong with Ship a Car Direct.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 25, 2018

    Ship a Car Direct was really great. They helped me get my car across the country twice and they are a reliable company. With my second move, I looked through some other companies. Their pricing was okay, but I was just in a time crunch. The last time I moved across-country for a job, Ship a Car Direct was able to come through really quickly. After I had gotten a few quotes from other people, I decided to give Ship a Car Direct a call and see what they could do. I ended up having the same contact information and I went through the same guy.

    The driver was super-cool and did a great job. He gave me his phone number and let me text him when I was getting over to Phoenix, to when I was getting ready to get my car. He was really honest with me about the timeframe and he moved extremely quickly. I would go through him again and give others his number. I did some research on how the whole industry works. Companies would place bids for the drivers to pick up cars and in terms of being a middleman, Ship a Car Direct is a really good company. Everybody there, from Scott to the customer support at after-hours, are all solid people. I would go through them again and I would refer others to them.

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    Customer ServicePriceStaff

    Reviewed April 25, 2018

    I had a good experience with Ship a Car Direct. I was shifting to Texas from Maryland and I needed to transport my two cars, one Hummer and one Honda CRV. I googled and I had few quotes and then Ship a Car Direct had all the status online so I opted for it. They only charge the reserved amount upfront and the rest is when I receive the vehicle intact. The rest of the transport companies want upfront. Everything was online and the representatives frequently updated me on the email. When I inquired, they forwarded me the free quote for the transport. But in the actual transport, there was no difference in the quotes which was $19.75 for the two vehicles. The quote was exactly as it is.

    I had a tentative date for the transport. I specifically told Ship a Car Direct that I’ll be in Texas around the 14th of March and I told them in advance. I gave them seven days offer and the driver came and picked up the vehicle in the first week of March. The driver had the vehicles for eight days with him and he delivered on the scheduled date. The driver called me up and we told him the location. He came up and was done with it. Everything about the vehicles was intact when they were delivered. But, there was some miscommunication between the driver and his owner. The owner initially called and said that he won’t accept checks. He also told me not to give the check or cash to the driver and I can give the check later. But the driver said he needed cash and I paid cash.

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    Customer Service

    Reviewed April 24, 2018

    I had a great experience with this company. Great communication and follow up. All in all it was an effortless way to transport a vehicle. If you're looking for a reliable and professional organization to arrange transportation for your vehicle, look no further!

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    Delivery & Shipping

    Reviewed April 24, 2018

    I knew nothing about car shipping and wanted to ship one from a city I don't live in to another city I don't live in. Ship a Car Direct had links to several FAQ videos that were very informative and helpful. The car was picked up and delivered without any drama. Just the way I like it.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed April 24, 2018

    We moved across the country and we had Ship a Car Direct transport an SUV and a sedan for about 2200 miles. I used the online calculator and it gave us a quote that was very fair. Their reps were really good and very proactive too. We spoke on the phone a couple of times and did mostly email follow-ups. They found the carrier and they were the broker between myself and the actual driver--Chris. He was really nice as well. He made it to town early and asked if he could deliver. The whole transport took four days and it went really smoothly. Also, the vehicles arrived in great condition. Ship a Car Direct was professional and stuck to what they said they were going to do.

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    Response from Ship a Car Direct

    Hello Sandi,

    We are happy to know that your car transport went smoothly. And we are also happy to hear that your car arrived in great condition. Thank you for choosing Ship A Car Direct!

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    Customer ServicePriceStaff

    Reviewed April 24, 2018

    We were moving from Tennessee to California and we had to move a 2015 Outback Subaru and a 2016 Audi S4. I looked at a couple of transport companies but I talked to some earlier in the year when we were thinking about moving and then I talked to Ship a Car Direct again. I had the contact information and I saw the report system. It was easy to manage and I thought it was nice to go through that system to detect the right carrier. They offered guarantees so I was very happy with the company in selecting their group. It’s nice to have that extra help. I had email interactions first with the reps and then I spoke with them and they found me a carrier within a few days. I met the carrier and it was a company out of Sacramento. I took pictures of the car and sent it in before and after.

    Every guy that I worked with was great and it went well. The quote was great and the final cost was exact. The driver called us 24 hours in advance and they delivered it the following day. I let the cars sit in my mom’s house on the street between 10 o’clock to 1 o’clock and he showed up midway and took pictures of the cars, sent it back to Ship a Car Direct. Everything was cleaned up and looked perfect. It took four days for them to deliver from when they picked up. Everything worked out wonderfully and if anybody asks, I would tell them to go with Ship a Car Direct.

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed April 23, 2018

    First time shipping a car and simply wanted a no non-sense experience. Ship a Car did a great job at providing personalized service and answering all my questions. Once the carrier was assigned I was in contact with the driver (Tamas) almost daily, who was fantastic. He kept me up to date, was responsive and arrived on time with my car in perfect condition. I will definitely use Ship a Car again, without hesitation. They are getting this review because they earned it from start to finish.

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    Reviewed April 23, 2018

    I needed to ship 2 vehicles from MA to CA, and was quite worried about it. Ship A Car Direct was the right choice! They were in constant communication, always available (although I had no issues), most importantly picked an amazing carrier! I couldn't be more thrilled. I'd use them again in a heartbeat and highly recommend this company.

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 23, 2018

    I live in South West Virginia and I purchased a 2008 Mustang that was up in California. I hired one company to ship the card to me but they put me off for five days telling me a different tale every time I talked to them. So, I ended up letting them go. When I did, they called and worried me to death telling me that they were going to pick it up that evening. But I didn't want to use them anymore. Then, Ship a Car Direct was recommended by one of the car sites, Carmover. They did what they told me they would do and they were excellent.

    There were some issues at first because most of their reps didn't speak English very well and I don't either. But other than that, everything worked out. They were available when I would call and the car was picked up when they told me it would be picked up. Plus, it was delivered a little early and they had it on the cover trailer like I requested. It was a Shelby GT500, so it wasn't just your run-of-the-mill car and it was practically new. And they brought it right within several hundred feet of my house. I live on a secondary road and the delivery couldn't have gotten any better than that. If I ever purchase another car and have it shipped, I would go through Ship a Car Direct again.

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    Customer ServiceStaffDelivery & Shipping

    Reviewed April 23, 2018

    I have never shipped a car before. My son is in the Navy and we live in TN. He needed a car in TX so I found Ship a Car. The first time I spoke with them they were super professional and courteous. They keep me up to date on every step of the way. They sent email and when I called they returned my call. I have never had such a wonderful experience over the web/phone with a company. I give them nothing but 5 stars.

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    PriceStaffDelivery & Shipping

    Reviewed April 23, 2018

    I moved and had to ship my car from Colorado to California. The interaction with the Ship a Car Direct rep was awesome since I changed the schedule initially and she was able to find the right carrier at the right time. The driver, who transported the car, was just as expected. They sent me the car on the delivery date and then everything was fine. The quote given was a bit on the high side but based on the service that I got it's worth it.

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    PricePunctuality & Speed

    Reviewed April 23, 2018

    I had to move my car from New Jersey to Florida and I looked at quite a few companies. I saw the reviews and made the decision to go with Ship A Car Direct. I just called them directly first and they sent me the quote and then they compared with the other services. It was good in the sense that it was cheaper compared to the other ones and their reviews are very good. Even though it was late at night, they delivered. I got it around 9 of the night but they delivered on the day that they mentioned. The whole transport took 3 days. My car didn't had any problems.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 22, 2018

    I bought a new car for myself and I wanted to give my old Ford Explorer to my parents who live in a different part of the country. I Googled and Ship a Car Direct was the first company I pursued for transporting my old car from California to my parents in Louisiana. I called their 1-800 and spoke with someone who asked me some questions about starting point, destination, and how quickly I was willing to do it. I wasn’t ready to hand the car over and that kicked off a quote. The person I was talking to used the online quote calculator as we were chatting over the phone, then I got an email with some details and some price possible.

    From what little Googling I had done, the quote I got from them was in line with what I expected. From there, the customer service rep who was assigned to me said that they would have to locate a transporter and that they would let me know when they had done that so I could work with that person and plan the hand-off of the vehicle.

    So I had the carrier contact me on my cellphone and we chatted about when he was going to be in the Bay area and where we could meet that was reasonable for me, but also a place that would fit his large carrier vehicle. Then we agreed on a date and time and he said that he would call me that morning to make sure that we were still on track to meet at lunchtime. He was coming from Northern California and I wasn’t sure how much traffic he would hit. But we met where we planned to meet and he was very friendly.

    He was also reassuring about the whole thing. He did a walk-through of the vehicles for any nicks and scratches, then I signed some forms electronically via his iPad. After, I gave him the keys and he loaded the car. I met him on a Tuesday and the car was with my parents the following Monday. All in all, for someone who had never shipped a car cross-country, my experience with Ship a Car Direct went very well on both my end of my delivery and when my parents got the car from the guy.

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 22, 2018

    I transferred my car for more than 1,500 miles using Ship A Car Direct. I checked only with one other carrier and the reason I chose Ship A Car Direct was their price. Another reason was the way John, who was the representative in Ship A Car was helping a lot. He did follow up calls about the status. They have pretty good knowledge compared to other services. The delivery of my vehicle was smooth and very quick. The gentleman said it's going to take two weeks' time but it was just delivered in two days.

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    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed April 21, 2018

    The service met our time guidelines (flexible pickup but specific delivery dates). Ship a Car Direct kept in communication via frequent emails. The carrier was very professional and kept in good communication -- arrived within minutes of times specified at pickup and delivery. Overall very good service, worth the cost.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed April 21, 2018

    We needed to get a Honda Civic from Florida to Pennsylvania. Among the three companies that we looked at, Ship a Car Direct could do the shipping right away so we chose them. Their rep called me and told me what I needed, and I said okay. And then, they sent me an app where I could take a picture of the car and fill out some paperwork and the shipping was all set. I got a quote over the phone and I thought they were reasonable enough. They were pretty much what everybody else was charging. The rep said that we would get the car quicker if we added a $100 to it, so that was what I did and the young man that picked the car up got it here almost the next day. He was nice. I met him at a place where he could easily put the car on the transporter and it got delivered fine. My experience with Ship a Car Direct was good. I'd tell others to give them a shot.

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    Response from Ship a Car Direct

    Hello Arthur,

    We are glad to know that your experience with Ship a Car Direct was good. Thank you for your recommendations. Looking forward to serve you again!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed April 21, 2018

    I was moving my car from California back to Michigan and I didn’t wanna make that drive by myself so I looked into a couple of transport companies. Ship a Car Direct had great reviews and they were very communicative. They kept me up to date on everything and answered all my questions promptly, so I felt the service was very good. It just gave me some reassurance that they would be the company to use. They gave me a quote which was 100% accurate after the transport. The gentleman I dealt with was John and he was fantastic.

    Ship a Car was a little more expensive than the carriers I’ve used in the past but the quality of service was excellent. My car arrived the way I sent it and I can’t complain because I had some stuff inside the car the day it went in the transport and my trunk and back seat were full. Their service was good. The driver was a day late in the delivery because he had engine trouble but that was understandable. I didn't realize that at first until he dropped the car off and he told me I should have had the car here the previous day. He was very nice and I liked him. Ship a Car Direct did a great job and I would use them again.

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    Response from Ship a Car Direct

    Hello Ronda,

    We are happy to know that we did a great job and that the quality of service we provide was excellent. Thank you for your sharing your experience and thank you for choosing Ship A Car Direct! Looking forward to serve you again. :)

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 21, 2018

    I was moving to California and I needed to ship my BMW G28 for about 2,500 miles from North Carolina. I went with Ship a Car Direct because a month before, a friend of mine used them and he recommended them. The rep I worked with was excellent and the quote I got from their online calculator was good, so I didn’t have to call people and ask for quotes. The delivery also went smoothly. They were texting and emailing me about the status, so I would know what was happening. They also called me in advance and fixed up the time on when they’d come. Then the guy came on time and the total transport took a week and a half.

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    Punctuality & SpeedStaff

    Reviewed April 20, 2018

    I was moving and Ship a Car's quote was $700. My interaction with the main guy at the office was fine and it would save me money, so it was a good deal. The delivery team showed up at midnight and unloaded the car in front of my street so I was pleased. It was quick and easy. All I had to do was go up to the front of the gate and I'm very satisfied with the transport, which took about a week. I would refer Ship a Car to friends.

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    Customer ServiceStaff

    Reviewed April 20, 2018

    I was relocating and in shipping my car, I looked at around five different companies. I thought Ship a Car Direct was good. It took two days for my car to be delivered, which was within the expected timeframe. And my interaction with their representative and the communication with the driver were also good.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Prasant,

    We are glad to hear that you had a good experience transporting your vehicle. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Staff

    Reviewed April 19, 2018

    I had a very positive experience with Ship a Car Direct. I looked at a lot of different companies and Ship a Car Direct had a lot of positive reviews on the internet and the Better Business Bureau. We got to transfer a 2014 MDX Acura from Chicago to Florida and it took a couple of days. I had very limited interaction with the rep but it was very good and to the point. The driver also seemed conscientious and he was very accommodating on delivery dates.

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    Response from Ship a Car Direct

    Hello Alex,

    Thank you for taking to share your feedback. We are glad to know you had a positive experience transporting your vehicle with our assistance. Again, thank you for choosing Ship A Car Direct!

    Verified purchase
    StaffDelivery & Shipping

    Reviewed April 19, 2018

    I was skeptical about shipping my daughter's car across the country but Jennifer at Ship A Car Direct couldn’t have done better at alleviating my concerns. My truck driver was very professional and did a excellent job at communicating with my daughter and I. It only took four days from pickup to delivery.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Steve,

    We are delighted to know your car transport went very well. Thank you for trusting Ship A Car Direct! :)

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 19, 2018

    Ship a Car Direct had very good reviews and their rep was easy to talk to. He never pressured me when he gave me the quote on how much it was gonna cost to ship a car. I told him it was a little steep and he understood. He told me that we have a chance to look around and we can call back. I didn’t take the car right away because I was moving and I was trying to get my furniture moved. But when I had to get my car shipped, I called him back and he went up a hundred dollars. So, I asked him why and he said it’s because all the other competitors were higher and he had to go up to match them so he can get my car shipped.

    I had two cars shipped from California to Arlington, Texas which was about 1500 miles and the drivers were pretty good. I had a Corvette which was a luxury car so I was really nervous about my baby being shipped but everything worked out. It came very quickly. The Corvette met me there in Texas and then the other car came. I was really pleased with it. I noticed that the fender of my 2008 Mazda was hanging off but it was older so I didn’t worry about it. I was glad to get my car here and I can always get that repaired. Ship a Car Direct is a very reputable company and the customer service is excellent. If there was anything that I needed, they were very accessible. If I needed to get a hold of the person that I contacted initially to ship my car, he got back to me immediately.

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    Response from Ship a Car Direct

    Hello Beverly,

    Thank you for sharing that "Ship a Car Direct is a very reputable company and the customer service is excellent." You truly made our day! It has been our pleasure to be of assistance. :)

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed April 19, 2018

    I was moving and needed to ship a BMW M3 about 1200 miles. I looked at four transport companies and Ship a Car Direct had better reviews. I called to schedule transport service and then everything was done by email, although the rep called me once when they found a driver. Everything was done well. The quote I received was reasonable and accurate. It was cheaper than driving myself and staying the night in a hotel, but I had to throw in an extra $50 after a few days when no one picked up the route.

    My car was picked up on Sunday and it arrived here on Wednesday. The rep told me when it was gonna come and it came on that day. The driver called me a couple of hours prior and told me he would be here. I met him down the bottom of the hill because the truck couldn’t turn around in my cul-de-sac. We looked the car over and its condition was exactly the same as when it left. Then I paid the driver. The delivery was straightforward and took about 20 minutes. I have recommended Ship a Car Direct to a couple and I told them they might as well just ship their vehicle since that was cheaper once they account for gas, staying in a hotel, and the wear and tear on their vehicle. I would definitely use Ship a Car Direct again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello John,

    We are glad to know that your car transport went really well. It has been our pleasure to assist you. We truly appreciate your recommendations. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Price

    Reviewed April 18, 2018

    I had an accident in Naples, Florida and needed to transport a 2014 Cadillac Escalade. My insurance agent found out about Ship a Car Direct and he referred it to me. When I called Ship a Car, they told me that they were gonna find the right transport company and that they would tell me how much they wanted to charge. The amount quoted was just about right and it was exactly what I paid in the end. They told me that the vehicle was being picked up on a Monday and that I would have it at my door Thursday. And it actually got to me on Wednesday. The day before, the transport company called me and they told me that they were already in San Antonio and that they would deliver it Wednesday morning which they did.

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    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed April 18, 2018

    Ship a Car Direct takes the stress out of shipping a car. I have used them three times and have had no problems. They are there to make sure the transporting of your car is done in a timely and efficient manner. Would use them again for sure.

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    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 18, 2018

    We contacted Ship a Car Direct to have our car shipped since we were moving and they gave us a good price. The rep was also helpful and got back to us promptly. The guy picked the car up the day that I wanted it to be picked up and he dropped it off the very next day. It was extremely fast and it exceeded my expectations. It was a really positive experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Tracey,

    We are delighted to know that the transport of your vehicle was extremely fast and that it exceeded your expectations. We are happy to know that you had a really positive experience. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed April 18, 2018

    I had Ship A Car Direct transport a Chevrolet small pickup truck. The owner of the vehicle has homes in both Tennessee and Florida and he wanted the vehicle down there, which was 500 miles away. I filled something online and I had a dozen different companies that emailed and called me but I really only looked at three as far as making a decision. I never shipped a car before so I based my decision on reviews and when I called Ship A Car Direct and talked to somebody, he was really helpful. I was okay with both the driver and the equipment he was using when he picked the truck up. I was happy with that and he delivered it like he said he would.

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    Punctuality & SpeedStaff

    Reviewed April 17, 2018

    We really appreciate Renee's help in picking up an order to ship our two cars quickly when another carrier failed to show up. She gave us a competitive quote, found a driver, and Levan even showed up that night! He delivered the cars a day early and they were in great shape - a little dirty, but we expected that. Thanks again for the great service from Ship-A-Car DIrect!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 17, 2018

    I recently moved a car, a Ford Escape, from Arizona to New Jersey using Ship a Car Direct. I have used them before. Everything was done online. I spoke to the reps once to confirm the dates or the time and everything went well. I used the free quote calculator and the actual amount was right on. The driver called the night before and we arranged the time. He was there within an hour or so of the time and everything went well. They delivered and I was very satisfied.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello John,

    We are happy to know that everything went well with the transport of your vehicle. It is great to hear that you were very satisfied with the service we provided. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Staff

    Reviewed April 17, 2018

    I was moving and I had to ship two personal vehicles. My broker told me that Ship a Car Direct wanted to accept my job and I agreed. It took three days to complete the actual transport from beginning to end and I had very good interactions with both the driver and the people at Ship a Car Direct.

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    Customer ServiceStaffDelivery & Shipping

    Reviewed April 16, 2018

    I would definitely use this company again to help with the transport of my vehicle. David ** was very helpful, knowledgeable, courteous and willing to answer all and any questions I may have had. He returned my calls and answered my emails in a prompt manner. I always felt like I had an advocate in dealing with the transport carrier as it pertained to pick up and delivery information.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Teresa,

    We are so glad to know your car transport went smoothly. Thank you for sharing that David has been very helpful, he will surely be happy to hear about your feedback. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed April 16, 2018

    My wife had Ship a Car Direct deliver our joint personal vehicle which we bought when I was in Oregon. I enlisted and got stationed at Fort Worth so she’s moving to North Carolina to be where I’m stationed at. Their customer service was good. I called them when I was trying to figure out when the car was going to be picked up and dropped off and they knew everything and directed me to the driver who was a super cool guy. He was nice, had everything we needed and got there three days earlier. Overall, it was fast, simple and a good experience. All you gotta do is make sure they get it.

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    Customer ServicePriceStaff

    Reviewed April 16, 2018

    I was moving from Puerto Rico to Houston and I didn’t want to drive my Mazda 6 all the way from Fort Lauderdale to Houston. I did a lot of research and Ship a Car Direct seemed to be an honest company and they gave me the best price. I talked to Stephen and he was really good. He was very knowledgeable and he was good at doing the work. I gave the type of my car, the address it was coming from, and the address it was going to be delivered to.

    He always kept in contact with me by email, phone, and text message. He started with who was going to pick my car up for me. Also, he sent the quote via email, which was the exact amount I paid at the end. The carrier communicated with me every day about the status of the car and where he was. He called me when he transferred the car from Jacksonville Port to Houston and on the day he was going to drop the car in Houston. Ship a Car Direct was really good. I can recommend them to whoever wants to ship a car. I have a friend who’s coming from Puerto Rico to here in Houston and she contacted the company to also ship a car from Jacksonville to here.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Jean,

    We are happy to know the transport of your vehicle went smoothly as planned. Glad you were happy with our service! Thank you for your recommendations. :)

    Verified purchase
    StaffDelivery & Shipping

    Reviewed April 15, 2018

    I was very pleased with my recent car shipping. Jennifer was extremely honest with me about everything. I was nervous but it went great. My driver Tom was also fantastic. I will definitely use Ship a Car Direct again in the future.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Mark,

    We are happy to know you were pleased with the service we provided. Jennifer has always been consistently great in assisting our customers and she deserves a commendation. Looking forward to serve you again!

    Verified purchase
    Punctuality & Speed

    Reviewed April 15, 2018

    The process was professional from beginning to end. Jennifer communicated throughout the whole process, carrier was prompt and even delivered a day early and was responsive in coordinating the West Coast pick up with my son. We will definitely be using/recommended this service if need be!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Jennifer,

    We are glad to hear you were satisfied with how the transport of your car went. We will surely commend Jennifer for doing a great job in communicating with you and assisting you. We appreciate your recommendations and thank you for trusting Ship A Car Direct!

    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 15, 2018

    I needed a transport service as my son was moving back and Ship a Car Direct was on a list that I found of top-rated companies. I emailed them and the quote they gave me was good. I didn’t take the lowest bid or the highest bid. I factored in the rating into my decision and the final cost was fair with the quality of service I received. Their representative was easy to work with and everything that he said happened. Everything was also on time and there were no surprises. My son dealt with them in Colorado and when the driver came here, he brought the car to the door so the delivery was easy. The guy was very good, too, and the car came in the same condition when it left. I’ve never shipped a car before so I was a little nervous on how everything would go but I was very pleased with Ship a Car Direct. I would recommend them as everything went according to plan.

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    Verified purchase
    StaffDelivery & Shipping

    Reviewed April 15, 2018

    We came home to Massachusetts from San Diego and used Ship a Car Direct's service. I had thought about shipping last year and I looked into about 10 different companies. I did a lot of research and talked to a lot of people. The people from other companies were pestering me and I didn’t have a good feeling. And when I looked at Ship a Car Direct's website and listened to the people that they employ, I had a much more comfortable feeling that they are a professional organization. But I ended up not shipping at that time so when I decided to do the shipping this year, Ship a Car Direct was the only company that I looked at.

    Everything was on the website and I was able to get a date that I was comfortable with at both ends. The interactions I had with their reps were seamless and the driver who picked up the car was very good. We were in San Diego and he came down from Los Angeles and he was there when he said he was going to be there. And then we watched him load the car on to his trailer. He was not the person who was going to take it across the country as he took it back to Los Angeles and then had it with several other cars that were going in about the same time. My son then received the car in Massachusetts.

    When I was looking into it a year ago, I had a strong feeling that Ship a Car Direct was an organization that knew what they were doing and willing to choose the right driver. And I found that that was true. They picked a good driver and a good driving company. The car arrived in perfect condition. It went across country in the middle of the winter so other than it was dirty, I can’t hold that against somebody. And there was not a scratch, not a dent, or anything. I also had some stuff in the trunk and I asked the driver who came if he minded that I had some stuff in the truck. And he said, “No problem.” Then when the car was delivered, nothing that had been in the trunk had been touched.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Steve,

    We appreciate your thorough feedback. We are happy to know your car arrived in perfect condition and that you had a seamless experience with us. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 14, 2018

    We were delighted with the prompt scheduling and pick up of our last minute transfer from Houston to Phoenix. John the broker was transparent in his work to find a qualified driver. Jim the driver called and was a gentleman. Car was delivered on time in great shape. Last minute transfer cost $250 for broker and $500 for the driver.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Tucker,

    We are also delighted to know that your car was delivered in great shape. It was our pleasure to have served you. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Punctuality & Speed

    Reviewed April 14, 2018

    The service is good and on time, we can suggest this to anyone. There is accuracy in the timing and good service, once the truck is assigned then you can believe that your package will be arriving as per their suggested date.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Sivakumar,

    We are happy to know your car was delivered safely and in a timely manner.

    Thank you for trusting Ship A Car Direct!

    Verified purchase
    Staff

    Reviewed April 14, 2018

    I was moving to California and after looking at four other transport companies, I chose Ship a Car Direct based on their online reviews. I was in touch with Jennifer and she emailed me with my quote. She handled my transport request smoothly and it was highly satisfactory. The driver they sent out was neat too. He gave me the correct estimates and the pick up was near my apartment. My experience with Ship a Car Direct was good.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Dheeraj,

    We are happy to know that Jennifer was able to handled your transport smoothly. I am sure she had a great time assisting you. Very glad to know you had a good experience. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed April 13, 2018

    I moved and I had to ship a Ford Escape from Cleveland to Los Angeles. I had never moved so far and I asked my friend who moved to LA, “What did you do to ship your car?” She told me about Ship a Car Direct and she said, “This is the price from Cleveland to LA”. She also said they allow up to 200 pounds. This is my friend whose parents helped her move and they’re cheap so I figured it had to be a reasonable price and a good company because her parents wouldn’t have ever done otherwise.

    I used Ship a Car Direct's quote calculator and it said, “Type in what the distance would be.” I put in Cleveland to LA and it said, “We can do it open or closed”. My car is old and it doesn’t really matter if it’s in an enclosed thing or if it’s open. Every single question that I had, it was like, “Do you want it open or closed?” I’m like, “What does that mean?” And then there is a 20-second video explaining to you what that means. It said like “What can you do to prepare for your car being shipped?” The videos on their website explained everything really simple. My other friends who had gone through other companies said $1000 sounds about right. I didn’t hear anyone ship their car out west for cheaper. I paid a little more but basically Ship a Car seemed to be right on point with everybody else’s prices.

    I communicated with them online and after that, I ran into a big issue where the day before my car was supposed to be shipped, it was discovered that my car was leaking transmission fluid and I didn’t know what to do. My options were either ship my car with transmission fluid leaking and deal with it when I get to LA or I call and talk to Ship a Car and be like, “What changes if I push this back a day?” “What changes if I cancel?” I called Scott, their rep, and he called me right back. He told me, “What you can do is you can contact your carrier and ask them to have you be the last on your route for the day so you can get it repaired all day tomorrow.” He said I’ll be cutting it close but he thinks that it would be good. That gave me options and he helped me figure the whole thing out. The carrier was super-helpful and my car actually got to LA earlier than I expected.

    There was another issue and Ship a Car Direct worked with me on that as well. I originally said I need my car to arrive in LA by this day. Then, I got an email that said it was gonna arrive a couple of days after that. That’s not gonna work because when I get to LA, I have to go to San Francisco for the weekend. But I told Scott that. And the same thing, he just said, “I’ll do what I can and also talk to your carrier.” It ended up arriving earlier than the day I had even requested.

    There were two issues and Ship a Car Direct helped me deal with it spot on. I paid cash and it was done. They came right to where I shipped it. I asked them to pick it up at my parent’s house and they were unable to do that since it was a residential neighborhood. But they dropped it off at my friend’s apartment complex, so easy-peasy. They picked my car up Wednesday evening, and it arrived Tuesday afternoon. When the car arrived, it was dirty but then again, I picked the open carrier. This is the first time I’ve ever moved across the country, so it was nice to be working with a company that made everything pretty easy.

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    PricePunctuality & SpeedStaff

    Reviewed April 13, 2018

    I had a good experience with Ship a Car Direct. I got a referral from one of my friends. He used Ship a Car Direct earlier so I did go by that. I used them when I relocated from one state to another. I went online and took the quote then I got the confirmation email. I got a pricing before my transport. What I was quoted was actually just that amount only, so I was good with the quote. The only thing was that my driver got assigned at the very last moment. He was assigned on Friday and my flight was on Saturday.

    The guy was not able to make sure at what time they would be able to provide me a pickup. That was the only step where I had some hesitation whether I did the correct decision or not. But later, it was like late night, the guy was able to pick up my car. He picked it up on time and then it was delivered. Although a small thing, the car was a little unclean. The transport took around five days. It was pretty much because it was snowing at that time. I know it was snowing on the East Coast and I didn’t opt for a covered car transport. It was an open truck so I have kind of anticipated to some extent that the car will be dirty. Overall, I would give a good impression to my friends about Ship a Car Direct if they would ask me about them. I would tell them that it is very nice and they could go ahead with that if their price range is perfect.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Deepayan,

    We are happy to know you had a good experience with us and we truly appreciate your feedback. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 12, 2018

    We are military and we were moving from California to Virginia. I used a different transport company the last time I moved. I put in a request for information and I immediately got bombarded with texts and emails. The people that were contacting me were hounding me. Everyone was telling me that I have the best deal and they would be the best. They were stalkers. Then I started talking to people and they badmouthed each other. It was an interesting process.

    But I went to a website that rates everybody and because Ship a Car got good ratings, I contacted them. In a good sense, they never contacted me which is the way it was supposed to be. They weren't hounding and after talking to them, I just felt comfortable using them. They got mostly good ratings. Not everybody was happy and they had a few bad things but the good outweighs the bad.

    Their reps were good and the interactions were easy. We did everything through email so they sent all the information I needed. Then the driver contacted us. I gave them the window and they were there the first day. I talked to the driver on the phone and he was fine. He met us at the Desert Center and picked up the car. They said the transport would take seven to 14 days but 12 days later, it was delivered to the parking lot in Target near our house. They couldn’t get it to our neighborhood so they just went to the closest parking lot. The car was a little dusty when we got it but it was fine.

    The quote they gave me was pretty accurate. It worked okay for me because it didn’t change. The quote was what I paid and it was good for the service we got. I could have gone to someplace cheaper but I couldn't trust that. Their cost was pretty averaged priced compared to other companies. Although it wasn't the lowest, it was also not the highest. If anyone asks me about Ship a Car Direct, I would tell them to use Ship a Car Direct. It worked out fine for us.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Kim,

    We are delighted to know your car transport went well. We thank you for your detailed feedback and for your recommendations. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Delivery & Shipping

    Reviewed April 11, 2018

    Ship A Car Direct came through with only a couple of hours left before my drop dead deadline to fly out of state -- and at the start of a holiday weekend, no less. Eve came through -- just like she promised. She even split the bid-up cost with me to get a driver to take the car over the holiday. That's whatever-it-takes service! I shipped two cars with Ship A Car Direct in the last two months and Eve was great both times. I highly recommend this company if you want to ship a car.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Mark,

    We are happy to know we were able to provide you a wonderful experience. Glad to hear Eve did a great job as well. We appreciate your recommendations. Thank you so much for trusting Ship A Car Direct!

    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed April 11, 2018

    This was a great experience to have Ship A Car Direct to ship my car. They picked up my car really on time and deliver it even little earlier than I expected. During the shipping, they also kept communicating with me and kept me posted about the current status of my car. I really appreciate their assistance and so satisfy with their professional performance.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Guosong,

    We are happy to know that you were satisfied with the service we provided. We are also happy to know that you had a great experience with us. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 11, 2018

    I purchased a Mazda Miata and I had to have it transported from a little over 500 miles away. I looked into two transport companies and Ship a Car Direct had really good reviews online. The price was competitive, too. I used the online quote calculator and it was easy to go on there and get an idea of what the shipping would cost. And I had never shipped a car before, so to be able to do it that easily was very helpful. The quote was also very accurate compared to the final cost. Also, the cost was fair in relation to the quality of the service. Ship a Car contacted me via email and they called as well. They were very helpful and nice and they explained the whole process.

    Ship a Car communicated with the driver very well and they set the time frame and delivery location. It took three days for them to transport my vehicle. The driver contacted me when he got close to my house and let me know when to expect him. He came a day earlier from what I was expecting and I wasn't at home that day so we had to wait until the next day. But, it worked out that way. My vehicle was fine when it arrived. And it was a smooth transaction and easier than I thought it would be. I would recommend to use them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed April 11, 2018

    I live in Connecticut and I was buying a car for my friend who lives in California. Needing a transport service, I went with Ship a Car Direct since they had the best rating. We got the job done. Their rep got where I wanted to ship the car from and where to. And whenever I called, I got addressed. I asked when the driver would arrive and their rep told me. The driver was good too. I called and said when the car would be delivered and where I should meet him and they answered. They showed up. The car was a little dirty when it arrived but it was winter so it was understandable at that time of year. We got lots of snow so it was expected. Otherwise, I didn't see any damage which was great. Ship a Car Direct is reliable and definitely well worth a try.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Lufeng,

    Glad to hear your car has been delivered safe and sound. Thank you for sharing that Ship A Car Direct is a reliable company. Looking forward to serve you again.

    Verified purchase
    PricePunctuality & SpeedDelivery & Shipping

    Reviewed April 10, 2018

    First time customer for Ship a Car Direct. Skeptical at first, however the price was very reasonable and service was courteous. Had no issue at all along the way. Delivery was smooth and car arrived on time. Would do business again in near future. Highly recommended.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Jeff,

    We are glad to hear that there were no issues encountered in transporting your vehicle. Happy to hear you had a wonderful experience as our first time customer. Thank you for choosing Ship A Car Direct! Looking forward to serve you again.

    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 10, 2018

    Best price and best people to work with. Ship A Car Direct is very professional, gives you plenty of resources along the way and are easy to work with. I shipped my car from CA to VA and had no issues. It arrived in a timely manner and in the same great condition it left in.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Brielle,

    We are happy to know that your car has been delivered in a timely manner without any issues. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2018

    I was relocating from Maryland to Illinois and I needed my second car, a personal Sedan, shipped. I looked at three different transport companies and Ship a Car Direct's price made me pick them. I went online, requested a quote and they sent a figure back to me via email. The communication was very good and their rep responded to all and any of my questions. During the delivery, I had to call the company to get the driver to call me to give me a timeframe. The driver finally called and gave me a two-hour heads up saying that he was going to be here. He made my expectations about the timeframe of the delivery happen but it came down to the last minute. I was moving away from that house that day and I got a notice on that day that they're picking up the car. The car's condition was good upon arrival and I would recommend Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Michael,

    We are happy to know that the communication was very good and that we were able to respond to all your questions. Glad to also hear that the car's condition was good upon arrival. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed April 9, 2018

    I have to admit Ship a Car Direct asked more than the average quotes I received after filing my request on a quote website. Actually, Ship a Car Direct didn't contact me at that time. But after the first shipping company bailed me, I called them and got shipping arrangement on the same day. The driver is responsible too. Called and messaged to make sure the address and contacted me when he couldn't get in touch with the buyer. (I sold my car when I moved to another state and shipped the car to the buyer as it's an EV.) After a whole morning regretting that I didn't check reviews before selecting a shipping company and considered only cost, I have to say I would rather pay more to get my car shipped.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Weiyi,

    We are happy to know were were able to help you in transporting your vehicle.

    Thank you for choosing Ship A Car Direct!

    Verified purchase
    Punctuality & Speed

    Reviewed April 9, 2018

    I've used your competitors before and you guys are by far the best. Very happy with my experience. The vehicle was delivered on time as promised in a covered trailer with other luxury cars. I was very impressed.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Scott,

    We are glad to know that you were very happy with your experience using Ship A Car Direct! We are also happy to know that you were impressed with the service we provided. Thank you so much for trusting us!

    Verified purchase
    Staff

    Reviewed April 9, 2018

    The auto was picked up earlier than anticipated by courteous and friendly drivers, delivered in less than 72 hours from California to Florida on a multiple car transport, and arrived in clean and perfect condition.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Larry,

    We are happy to know your car was delivered in perfect condition. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Punctuality & Speed

    Reviewed April 9, 2018

    I’ve used Ship a Car Direct twice now and am happy with both experiences. Matt is very personable and straightforward. Both transport companies he found for me were prompt and courteous. I would not hesitate to use Car Direct Again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Lawrence,

    We are glad to hear that Matt did a great job in assisting you with your car transport. Thank you for trusting Ship A Car Direct and we are looking forward to serve you again!

    Verified purchase
    StaffDelivery & Shipping

    Reviewed April 9, 2018

    John was my rep who helped me with two shipments within a week of each other. He was amazing and super easy to get in contact with. It was my first time ever shipping a car so having him there as a resource really helped me be less nervous about the entire process.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Mallory,

    We are delighted to hear about how amazing John was in assisting you with your car transport especially it was your first time transporting it. We will surely commend him for a job well done. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed April 9, 2018

    I was relocating and I needed to transport my sedan from Georgia to California. I looked at six different transport companies before choosing Ship a Car Direct. Ship a Car Direct and another one had the same price, but when I contacted the other company, they had a high-pressure sales tactic and the rep wouldn’t stop talking. It was rude and when I talked to the other lady at Ship a Car Direct, she was nice and explained everything well. It was a trust thing with this stuff because I only have one car, so I wanted it to work out. I've never shipped a car before, so I didn’t know a lot about it. But I had a much better comfort level with the person I spoke with from Ship a Car Direct.

    The delivery team worked with me and they were very accommodating. I lived in a temporary housing at that time and I told them that I was going to return a rental and asked if they can just meet me at the location. They were fine with that, so they pulled up outside of the rental car place. I dropped the rental car off, went out to the street and they unloaded my car there. I signed the paper and gave them the money. The final cost was exactly as quoted to the penny. I would definitely tell my friends to use Ship a Car Direct because everything worked fine and the people were very personable and very straightforward and explained everything, and I had a good feeling about it. They did a good job, and the car wasn’t damaged.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello George,

    It was a pleasure assisting you in your car transport. Glad to know your car has been delivered safe and sound. Thank you for your high recommendations and thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 9, 2018

    My son was moving from California to Florida and I needed to ship a personal vehicle. We had another company last year to ship it from New York to California and they were a nightmare. They had shipped the car to the wrong part of the state and they were delayed by about five days. So, I went online and I checked Ship a Car Direct out. The company had some good reviews. I called and their rep did a very quick job of setting it up. He took all my information down and everything was accurate. He would touch base with me, let me know when the car left to when it was gonna be dropped off. We called each other back and forth a few times and it worked out great.

    The quality of service was good. Everything was on time as laid out, as far as pickup and delivery. Price-wise, they were a little less than the competitor was last year. I was happy with the service and the price. The delivery was good but the driver who dropped the car off did not speak English that well, so we had to get someone on the other end that spoke Spanish to really get everything down correctly. It was very hard to understand him when he was delivering, what town he was in and when he was getting there. But the vehicle was delivered just about right on time. It was a very good experience and much better than the people we had last year. We’re very happy with Ship a Car Direct.

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    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 8, 2018

    A friend had given us a Volvo XC90 SUV and they lived across the country. We decided that instead of driving it across the country, we would ship it to reduce the mileage. There were just very positive reviews on Ship a Car Direct and it seemed that they were on top of things. I had a very good interaction with their reps and I felt that their expertise was excellent. We had quotes from other companies that were plus or minus $200 and I thought the quote Ship a Car gave me was very reasonable. Their quote was within $50. The delivery of the vehicle came in early at around 6:15 in the morning. My wife was able to do an inspection and the car started up fine. There was also no hassle.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello David,

    We are glad to hear about your hassle-free experience. We are also happy to know your car has been delivered safe and sound. Thank you for choosing Ship A Car Direct! :)

    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed April 8, 2018

    I had to get a Coupe moved from Portland to Northern California. I looked at seven different transport companies and Ship a Car Direct's price, honesty and ability to get a hold of them easily made me choose to go with them. I was trying to get the most economical via when reading reviews and looking at companies. Ship a Car Direct had great reviews and everything looked pretty positive about them. John helped me out. He was a nice guy and kept me in the loop. The quote I originally received was perfectly accurate. Ship a Car Direct got the vehicle here earlier than expected. They told me it could take up to three days and it was here in a day and a half.

    The delivery of the vehicle went fine. The guy rolled up in the court here and I met him there. He unloaded the car and we did a walk-around together. The car was clean considering the weather. I signed off on it and in 15 minutes, we were done. Ship a Car Direct lived up to what I expected and to what I read. It was a positive experience. It was not the first time I’ve used them and I will use them again. I’ll recommend them all day. They were easy to work with. Their pricing was right about in the middle and I felt comfortable with what I was hearing and seeing.

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    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed April 7, 2018

    I needed to ship a regular four-door sedan from one city to another. My friend referred me to Ship a Car Direct and the interaction I had with the rep from Ship a Car Direct was good. He was excellent in terms of expertise and I was able to take advantage of their free quote calculator with the pricing and the actual quote in the end came out close by around $50. The total transport took five days and the delivery experience was great.

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    Verified purchase
    Customer ServicePriceDelivery & Shipping

    Reviewed April 6, 2018

    I've never shipped a car before, and was very nervous. Called several shippers that promised the world but could not deliver. Ship A Car Direct shipped my car for reasonable price with great customer service. Would definitely use them again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Greg,

    We are happy to hear you had a great experience with Ship A Car Direct. It was our pleasure to have assisted you in your car transport. Looking forward to serve you again! :)

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 6, 2018

    I bought a BMW car that I needed to be transported for 800 miles from New Jersey to Wisconsin. I was looking at two transport companies then decided to go with Ship a Car Direct as their description seemed a little bit better and they were more responsive than the other company. I was contacted by their representative when I got a quote but I told the rep that I wasn't ready yet. Once I was ready, I contacted her and she made the posting or the listing. Then I got a couple emails from their insurance department telling me to take pictures and then I was contacted by the actual shipping company.

    I did use Ship a Car Direct's online quote calculator and it helped me quite a bit because I would not have the slightest clue what the price would be without hitting up a couple of those quotes. The quote I received was dead on. It was also very reasonable because I was looking at airplane tickets and gas prices. It was cheaper than me flying out and driving back myself. Plus, it saved me the drive.

    The delivery of the car was on time. It took two or three days. They said the car would arrive sometime on a Wednesday. They called the night before and told me that it was gonna show up today. Then the driver called me and advised me that he would be arriving at a particular time. I drove and swung by. We went to a Wal-Mart because he has a giant truck. He pulled my car off the truck and I paid him the money. The car was exactly the same as it was when I left. Everything worked out. They did fine. I have heard terrible and awful things about shipping cars but my experience was excellent and perfect from my perspective. If anyone asked me about Ship a Car Direct, I would tell them to go for it.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 6, 2018

    I was relocating a Mercedes from Florida to Wisconsin. Before I found Ship a Car, I tried the other transport company but it took them a while longer to find somebody to transport my car. When they gave me their information, the other people were unresponsive and they didn’t call me. They were supposed to pick the car up a certain day and they said they will be there but they never showed up so I just called and canceled the service with them and found a different broker which is Ship a Car Direct. I made one phone call and the rep at the phone became my representative. The process was all easy. I told her what I wanted and she sent me a quote. I ended up having to raise the number a little bit over the original quote and that was for someone to pick it up because it was sitting there for a couple of days. I authorized my rep to do it and it still ended up being a little cheaper than the original carrier so it wasn’t a big deal.

    I sent out the paperwork and approved it. The carrier driver picked up four days after the time I told them they could pick it up. Their driver was responsive. He called and came when he said he was going to come and he got it there with no damage. It was the first time I've ever shipped, and probably the last time because it's not something I really need to do and if it wasn’t winter, I would have driven it. Nonetheless, the cost was reasonable. The carrier driver had two other vehicles on the truck, but I know maintaining a big truck is not cheap so it was less than I expected it to be. The delivery was smooth. The rep came and was there for 20 minutes. He’s very professional and inspected the vehicle thoroughly. There was a couple of little boo-boos that I didn’t even notice, but they were down on the winds. Ship a Car Direct did their job and did what they were supposed to do. I was happy with them and I would recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Michael,

    We are happy to know that the transport and delivery went smooth. It has been our pleasure to assist. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer Service

    Reviewed April 5, 2018

    We needed to transport our car From Rochester, NY to Scottsdale, AZ. We are very happy we chose Ship a Car Direct. Communication during the process was excellent as they picked up the car when they said they would and delivered the car as promised. The carrier Ideal Express Car Carrier was equally excellent. Would use them again if needed.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Richard,

    We are glad to know that you were happy with your transport experience.

    Thank you for choosing Ship A Car Direct! Looking forward to serve you again

    Verified purchase
    Punctuality & Speed

    Reviewed April 5, 2018

    Very pleased with the service I received. The process was extremely easy and the personnel of Ship A Car Direct kept me informed of every step. The shipper that they picked was excellent and efficient. My car arrived a day before it was scheduled, which was great!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Martin,

    We are happy to know that you were very pleased with your transport experience. Thank you so much for trusting Ship A Car Direct!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed April 5, 2018

    I had a car which I gave to my niece as a birthday gift. However, I live in Houston, Texas and she lives in Saint Louis, Missouri. I looked at three different transport companies. My top criteria was how much it was going to cost because that’ll throw it out if it was too much. Second was how they're going to handle it , insure it, who’s driving it and how long it takes. And then the third level is how well the person was going to be to interact with in doing the whole deal. Ship A Car Direct met all three of them so I went with them.

    I submitted an online request for a price and got a response. I waited some time and I repeated that process, got another response and the second price was lower than the first. I was able to take that quote without speaking to a person that was trying to sell me a service. I was able to go online and look at other companies and see what their fees were and compare them. I did a Google search and looked into how the system works, how they contact shippers, how middlemen and their fees work as they contact the driver, how they load it, and what kind of transport it's going to be. I also looked into the insurance and how they're going to cover and inspect it. I talked to the rep on the phone and he wasn’t like a salesman. He was direct and straightforward. I like that process and so everything was up to my expectations when I called.

    After investigating the three, Ship a Car Direct seemed to have the best ability to track the shipment, the best driver, online service and the contact people. Also, it felt that everything was upfront regarding the fees, how the system works, how they're going to handle the transport and who's going to drive it so I trusted them. It was very informative with the videos.

    However, the car arrived earlier than expected so I had to hurry up and make arrangements for somebody there to receive the car. I paid the middleman fee in advance via credit card and the second half of it was when the driver delivered the car. The car was inspected then the driver was paid with either a cashier’s check, not a personal check, or cash. But, it was still a top notch service and they handled things excellently. I'd recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Gary,

    We are happy to know that you like our transport process and that you mentioned that we were able to provide a top-notch service. It has been our pleasure to assist. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed April 3, 2018

    I needed to have my father's car shipped as he was moving from Oklahoma to Arizona. I read positive reviews from Ship A Car, so I decided to give them a try. They had excellent customer service and prices. I could not be happier with the service I received. We shipped the car on time for less than I expected. I highly recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Troy,

    We are delighted to hear about your fantastic experience with Ship A Car Direct! . We appreciate your high recommendations.Thank you so much! :)

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed April 2, 2018

    I have never shipped a vehicle before so I was nervous about the prospect. David was great to deal with. The communication was great. The car was picked up on time. The driver was professional and courteous. The car was delivered on time and in perfect shape. Follow up communication was excellent. I am going to use this company again next month to ship my truck. I would absolutely recommend them.

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    Verified purchase
    PricePunctuality & SpeedDelivery & Shipping

    Reviewed April 2, 2018

    First time I've shipped a car and was pleased with my experience with Ship A Car Direct. Offered lots of information about the process and communicated every step along the way. Transaction went smoothly and my car was delivered in a timely manner. Professional service at a good price.

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    Verified purchase
    Customer Service

    Reviewed March 30, 2018

    Easy to book. Excellent communication. Shipped car RI to AZ, and even though 26" of snow closed I-95 on pick up day, the carrier stayed in contact, and delivered our vehicle a day earlier than expected.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Stephen,

    We are happy to know you had a wonderful experience. Glad to hear your car was delivered earlier than expected despite of the weather condition. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Staff

    Reviewed March 27, 2018

    They were great to work with and the customer rep was really nice and helpful. They always checked up to make sure I am satisfied and were friendly with their dealings. Definitely recommend them. You will not regret.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Firas,

    Glad to here you were satisfied with the service we provided. Thank you for your recommendations and thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePriceDelivery & Shipping

    Reviewed March 27, 2018

    Ship a Car Direct made shipping my vehicle a stress free part of my move. Their pricing was extremely competitive and their customer service exceeded expectations. I was kept apprised of the status of my order throughout the process and my vehicle was picked up within the date range I requested. The carrier utilized was professional and courteous and my vehicle arrived at the destination two days earlier than expected. I highly recommend Ship a Car Direct!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Kevin,

    We are happy to know that the transport of your vehicle was stress-free. We appreciate your high recommendations. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePunctuality & SpeedDelivery & Shipping

    Reviewed March 26, 2018

    Great job, I was very happy with the entire process. Car was clean and delivered on time. I will use them again and will also tell my friends. Kosta was a big help, quick to return calls even on weekends.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Roger,

    We are glad to know that you were happy with the entire process. We will surely commend Kosta for a job well done. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Staff

    Reviewed March 26, 2018

    Car was transported from California to New Hampshire without a problem or damage and sooner than promised. The whole process went smoothly starting from booking, driver assignment, pickup and delivery. I was apprehensive because I had a bad previous experience of auto transport. Matt stayed in touch throughout till the car was delivered. The whole experience was much better than my expectation.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Jitendra,

    We are happy to know that the whole process went smoothly. We are also happy to know that Matt stayed in touch with you all through out and that your experience was much better than you expected. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed March 26, 2018

    My main message is that Ship a Car Direct did a great job in shipping my auto from Ohio to Texas. It started with my conversation with Jennifer who provided excellent communication and customer service. Return calls emails--always on top of it. The driver also did an excellent job of communication by phone, scheduling pick-up and delivery exactly as he told me. Ship a Car made it easy! Thanks.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello James,

    Glad to hear that we were able to make it easy transporting your vehicle for you.

    It has been our pleasure to have assisted you. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Price

    Reviewed March 26, 2018

    This was a very good experience. Pricing was affordable and communication through the whole process was fantastic. Car arrived safely and they made a stressful confusing situation much easier to handle.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Tara,

    We are happy to know that you had a very good experience and that your car arrived safely. Glad to know we were able to make things easier for you.

    Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 26, 2018

    I gave Matt a range of dates to have my cars picked up. He was in regular contact with me from the time I placed my order until he called me to tell me he found a carrier. Matt advised me up front they would change my credit card a percentage of the fee when he found a carrier and I would pay the carrier with a certified check for the balance upon delivery. That was exactly what happened. The carrier picked my cars up in Pennsylvania when he said he would be there and delivered them to my new home in Texas a day early. I would definitely use Ship a Car Direct if I ever have to ship a car again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Donna,

    We are glad to hear that the transport of your vehicles went well. Looking forward to serve you again. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Staff

    Reviewed March 25, 2018

    Matt at Ship a Car Direct did as exactly what he said he was going to do. He explained how the process work, then told me to review the videos, and it worked out well, my car was delivered on time. At no time was I ever left hanging, there was always a way to reach someone. I would recommend Ship a Car Direct. They are fair and reasonable.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Tracey,

    We are happy to know that your car was delivered on time. It is also nice to know that Matt did a good job in assisting you, we will surely give him a pat on the back! Thank you for trusting Ship A Car Direct.

    Verified purchase
    Delivery & Shipping

    Reviewed March 23, 2018

    My experience with Ship a Car Direct to the actual delivery of the vehicle was as good as could be... absolutely without a hitch! (no pun intended) Putting together the order, pickup and delivery went very well, easy. I will definitely use Ship a Car Direct in the future, don't want to give up a good thing!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Terry,

    We appreciate you taking time to share your experience. It is nice to know that you had an easy time transporting your vehicle. Looking forward to server you again. Thank you for trusting Ship A Car Direct!

    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed March 22, 2018

    Extremely satisfied with the service. You guys are doing a great job of shipping cars from one place to another. No delays, no car damage. The price was also pretty good. Will definitely recommend your service to my friends who need a car shipped from one location to another. Keep up the good work guys!!!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Amey,

    It is great to know that you were extremely satisfied with the service. Thank you for your recommendations and thank you for trusting Ship A Car Direct!

    Verified purchase
    Staff

    Reviewed March 22, 2018

    Everything about my vehicle was a pleasant experience. The customer support staff was very helpful and knowledgeable. The pickup dates and drop off dates were accurate and my car made it to me exactly the way it left.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Marcello,

    We are glad to hear that you had a pleasant experience and that our customer support was very helpful to you. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Staff

    Reviewed March 21, 2018

    It has been a pleasant experience to ship the car through Ship direct. Their constant reminders about when and who will ship my car were fantastic. The drivers who picked the car were very good and professional.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Surya,

    We are happy to know that you had a pleasant experience transporting your vehicle. Thank you so much for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed March 20, 2018

    Ship A Car Direct was as good as it gets as far as I'm concerned. Their constant, professional care from the request for a quote until after your car arrives is amazing. One person was my contact the entire time and any time I contacted him, he personally responded quickly. Pick up was seamless, as was delivery... and it was an early delivery! They even take care of damages should they occur "ahead of time". You won't find a better company to trust with your car move. And when we move, we need trust!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Donna,

    Glad to know you had a seamless experience transporting your car with Ship A Car Direct's assistance. Thank you so much for the trust!

    Verified purchase
    PricePunctuality & SpeedDelivery & Shipping

    Reviewed March 20, 2018

    We had a car shipped from NM to TX and it was easy and a great overall experience. Our Rep was attentive, followed up quickly with any changes and was fair about pricing. We would definitely use this service again in the future.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Jennifer,

    We are happy to know that your transport experience with Ship A Car Direct was great and easy. We are looking forward to serve you again. Thank you so much!

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    Ship a Car Direct Company Information

    Company Name:
    Ship a Car Direct
    Year Founded:
    2008
    Formerly Named:
    Safe-Direct Car Shipping
    Address:
    150 Murray St Unit 224
    City:
    Niwot
    State/Province:
    CO
    Postal Code:
    80544
    Country:
    United States
    Website:
    www.shipacardirect.com