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Ship a Car Direct Reviews

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About Ship a Car Direct

Ship a Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.

Visit shipacardirect.com
Pros
  • Door-to-door shipping
  • No upfront deposit required
  • $500 built-in insurance
Cons
  • No terminal-to-terminal shipping

Ship a Car Direct Reviews

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    How do I know I can trust these reviews about Ship a Car Direct?
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    Page 6 Reviews 530 - 680
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 11, 2018

    Highly recommend this company to transport a car. Ours went coast to coast without any problems. Communication with us was professional, friendly, and easy. A brief problem in the beginning was resolved quickly and to our satisfaction. These people know what they are doing!

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    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed Nov. 11, 2018

    I bought a 2006 Honda Accord when I was back home in New Jersey. I needed to transport it to Idaho, where I’m studying. I looked at a couple of companies and signed up online to receive information about prices. I never went through with any of them though. Then someone told me about Ship a Car Direct. When I contacted them, they were really nice and a little patient. I felt comfortable with them. They were always making sure that any questions that I had would be answered, which was nice.

    I would contact the rep with any questions and she would give me answers that I felt comfortable with. I would text her too and she would keep up and send me emails. She gave me the quote over the phone call. Deciding to ship my car with them kept me awake at night. I was still trying to see if they weren’t overpriced, but they seemed like the best option. I ended up paying a little bit less than what she had originally told me the first time.

    The drivers were good. Once the car was shipped, the person that was transporting the car and I kept in contact. He had gotten my car out here four days earlier than what I was told, which was great. I had classes though, so I couldn’t go over quickly. He let me know when he was here and I headed down. Then he gave me all the paperwork and the receipt. He also made sure that I checked the car and that everything was good before I took off with it.

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    Verified purchase
    StaffDelivery & Shipping

    Reviewed Nov. 10, 2018

    I switched my job and I had to move to Arizona and I had to transport a Honda CRV. One of my friends referred me to Ship a Car Direct and I found out that they have decent reviews on bbb.com and transportreviews.com. I then talked to their rep, Steven, and he guided me through the whole process and he made me contact directly with the truck driver. Ship a Car Direct has a very good mechanism to verify if there is no damage to the car after being delivered to the destination. This was through the Ship a Car Direct app, where I was asked to take the snapshots before the week it was taken and after the vehicle was dropped.

    I had specified a different location in Tempe and after that, I changed the location to Scottsdale. I had the driver’s number with me and I just contacted him and asked him if he can deliver it or not and then he took a moment to locate the location on Google Maps and he said yes. It was pretty seamless and I didn't have to face any problem getting my vehicle transported in five days. It was in a good condition as I gave it to him and it was in the same condition when I got it but because an open carrier was used, it was covered in dust. There were no scratches and damages to my vehicle though, so everything was good.

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    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 9, 2018

    I bought a car and needed it shipped from Ithaca, New York to Crofton, Maryland. I've shipped cars before and the standard companies I've worked with didn’t have carriers going to that part of upstate New York. I checked out a half dozen different companies and there were a couple of other carriers that I hadn’t really heard of, including Ship a Car Direct. After talking to Ship a Car Direct, talking about some of the ratings I've read, and having some of the things explained to me, I felt good to go with them. Then I had the main guy that I worked with the whole time. He was very on top of everything- emails, phone calls, and texts. He kept me very much in the loop and there was never a want for communication. The car's condition was perfect when it arrived. I would recommend Ship A Car Direct and would use them again.

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    Verified purchase
    PriceDelivery & Shipping

    Reviewed Nov. 8, 2018

    Ship a car direct was very professional from the very beginning to end. Keeping me informed of shipping and pick up times and delivering times and dates. Any concerns I had were dealt with immediately. I would recommend definitely Ship a car direct. Prices are very competitive & fair.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 8, 2018

    I sent a car from Nevada to my daughter in South Carolina. I used Ship a Car because of their reviews and what was said on their website. It also seemed a lot easier to go with them and they were a lot more helpful than the other company that I called before them. Their rep that got everything organized was helpful. Their quote was accurate, and the experience went smoothly. I liked it. Ship a Car was attentive and helped when I needed it.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 7, 2018

    I had a terrific experience with John at “Ship A Car Direct”. From beginning to end, the entire process of shipping my car from Maryland to California was seamless and stress-free. This was truly an “A+” experience. Deciding on which company to hire can be a very stressful process. In 2011 I moved from California to Maryland. My experience with the car shipping company that I hired at such time was disappointing. So as I was getting ready to move back home, from Maryland to California, I was nervous about the process as I had already lived through a negative experience. So this time around, I needed to ensure that I hired the right company. I invested time in quality research. I read many reviews and called several companies. I ran across “Ship A Car Direct”. I was impressed with their stellar reviews. Reading the reviews is what initially caught my attention.

    I called them and got connected with John. Ultimately, I decided to hire “Ship A Car Direct” due to my positive interaction with John. He provided me with an informative phone consultation. He was patient as he answered my multiple questions and offered terrific customer service. He followed our phone consultation with informative emails. Since I started the process early on, John kept me informed on what to expect every step of the way. He consistently immediately answered my follow-up questions. The price that he quoted was competitive and was a much better quote than all of the companies that I had called prior to speaking with him. The price that I was quoted is exactly what I got charged (No hidden fees). In terms of logistics my car got picked up during the timeframe that I requested (There weren’t any unexpected surprises).

    I’m so grateful for having had such a positive experience with “Ship A Car Direct”. My car got picked up in Maryland on a Sunday morning and it was delivered within 4 days. By noon on Wednesday I was driving my car. I seriously could not be more satisfied with this experience! I’ve found a company that I can rely on should I ever need to ship a car again. I highly recommend their services to anyone that values quality service. Thank You so much John for making this experience such a positive one - You rock!

    The driver (Piao) kept in constant communication with me in regards to logistics of picking up and delivering my car. He was friendly, approachable, professional, personable, and reliable. Thank You so much Piao for taking care of my car during the shipping process - My car arrived in perfect condition. Thank You!

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 7, 2018

    We looked at three transport companies when we were moving to Florida. Ship a Car's price and availability of being able to call them if there were any issues made me choose them. Eve was our main point of contact. She was very friendly and serviceable. Ship a Car gave me the carrier direct, then they gave me the individual’s phone number and the name of the company. The quote was average and in line with most of the other quotes. The vehicle was picked on a Monday and we got it the following Sunday. The expected timeframe was five days, but it turned out to be eight days. The driver had to pick up cars at a couple of other places. The trailer wasn’t full when he came to pick up my car, he only had one other car on it. But my car was in excellent condition when it arrived.

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    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 6, 2018

    I was quite pleased with Ship A Car Direct. They were honest friendly, and timely. They were great communicators, staying in touch every step of the way. I highly recommend them for shipping your vehicle.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 6, 2018

    We had to relocate from Seattle to Palo Alto and transport our Toyota Camry and Volkswagen Jetta. We considered two transport companies including Ship A Car Direct but then we got some reference from my friends and chose Ship A Car Direct. The rep that helped me was good and the communication is very straightforward and clear. Also, the quote they gave me was quite accurate and there were no additional fees. When they picked up my car from Seattle, that location wasn't convenient for me, but overall, it was good. The transport took two days. When the vehicle was to be dropped off, 30 minutes to go I got a call before they delivered to the place I wanted and that was a plenty of time so I could be there on time. The vehicle was in the same condition as I had it in Seattle, so I'm satisfied. I would recommend them.

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    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 6, 2018

    Ship a Car Direct gave a lot of good advice on their website and they talked us through a lot of things. Their reps were fantastic and gave a ton of information so that I knew every step. The quote we received was good. It was lower than any of the others, but I would have paid a little bit more because of the advice they gave and the fact that they were rated very well in Better Business Bureau. Plus, we made $40 back on a rebate. Thereafter, it took three days to ship our personal vehicle down from Washington State to California. They picked it up just before I left for the 27th and they dropped it off on the 5th. They brought it exactly the time that I needed it. The driver was lovely and walked me through the process when he picked the vehicle up and delivered it. It was dirty because it had been on the road, but everything else is perfect. All in all, the experience was great and easy. I'd recommend this company.

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    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 5, 2018

    Everything you hear about shipping a car is that it CAN go wrong and likely to go wrong. Most reviews highlight the challenge around scheduling pick up and delivery. Ship A Car Direct has dispelled every horror story about transporting a car. I contacted them on a Sunday morning, received a quote Monday morning, truck picked up Monday evening and car delivered to my home by Tuesday evening. Over 900 miles from FL to Northern VA outside of Washington DC. No surprises, no hassles and no damages! Very much appreciated the communication throughout the process, including text messages when the driver was 100 miles away on both ends to ensure timely handoffs. I would absolutely recommend Ship A Car Direct!

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 5, 2018

    With half a dozen different transport companies I looked at, Ship a Car had good reviews. We had them ship our Toyota Camry. Everything went really well with their reps. Their knowledge and expertise were good and their quote was accurate. During the delivery, the driver called 20 minutes before and we had to meet them at another location. Ship a Car did a good job.

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    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 4, 2018

    Ship A Car Direct has a good website among the five transport companies I looked. The layout is so upfront and there are no surprises. The quote they gave me was not the lowest but it was on the lower end so I was very happy with it. It was spot on with the final cost of service. However, the transport caused a little mix-up at the beginning. My husband called them and it got waylaid so I called them. Then, I asked them if we can have the car quickly and I was told that they can have me tomorrow or Monday. I told them that I have to get the hard tap on the car so I can do Monday. It took less than a week to transport the car from the Boston area down to Charleston where my husband is. I could not believe it. Also, the car arrived in perfect condition.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 4, 2018

    I've gotten five cars in the last three years and had most of them shipped. When I first did it, I tried looking at a couple of companies, but Ship a Car’s response was more upbeat, more favorable, and seemed more legitimate. And after I began working with Matt, the guy at Ship a Car, there was no need to look anywhere else. I liked his quick response and he did his due diligence and answered all my inane questions. He seemed to be a good guy, a kind of guy that sounds like I would have a beer with.

    Ship a Car's quote before the transport was fine. You might save some money or pay a little more somewhere else, but, to me, Ship a Car's prices were very fair. There was one change in the final cost, though, when the transport company came back 50 bucks higher, but Matt aided it. The transports never take more than three or four days, depending on where I get the vehicles from and the weather, but it has never been an issue. The condition of the vehicles has also been fabulous upon arrival.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 3, 2018

    Used Ship A Car Direct services for the second time without a problem. The staff was very helpful. My Vette was picked up and delivered on time with no damage. I will use this company again and recommend them.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 3, 2018

    I got a new job and I needed to move and ship my Honda Civic from Wisconsin to California. I looked a little of the other transport companies and Ship a Car Direct's rate was lower. Scott was the guy who set up everything. We talked mostly through email and I tried to call him a couple of times but it was always going to the recording. Eventually, I just called up one of the customer service numbers that had a guy who answered all the questions. Scott set up the driver and the driver arrived. I asked my friend to give the car to the driver and she said it was very simple.

    The driver was awesome. He arrived later than I thought but he kept me informed. He picked the car up on Friday and delivered it on Tuesday. My place is up a hill and his truck wasn't able to get here but he was able to drive my car and deliver it to the address. The car was fine when it arrived. Then, he walked back to the truck. He was very polite and professional. Also, I compared the price to my quote and it was pretty much the same.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 2, 2018

    Really happy with my car shipping experience. Everything was smooth from start to finish, communication was excellent and the driver was trustworthy. My Mercedes was delivered quickly and safely to Texas. Will use again.

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    Verified purchase
    Price

    Reviewed Nov. 2, 2018

    We needed a transport service to get a college student's car from Tennessee to California and Ship a Car Direct's ratings made us use them. Their quote was reasonable and their overall professionalism was extremely satisfying. We’ll use them again.

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    Verified purchase
    PriceStaff

    Reviewed Nov. 2, 2018

    We were moving and I didn’t wanna drive all the way to get our vehicle to where we were going. I was looking around for different transport companies and saw a handful online. I called Ship a Car Direct and they were confident they could get the move done within a day or two, so I went with them. We shipped a 2016 Honda Civic from Orlando, Florida to Ashburn, Virginia. The quote they provided was exactly what it ended up being. They put me in touch with the driver, and then the driver and I just worked out all the details. The driver picked the vehicle up the same night that I booked it through Ship a Car Direct. He was a nice guy and he told me when he was going on his way. He did the same thing on the other side and the car was fine when I received it. It was a little dirty on the outside, but it was to be expected. Ship a Car followed up to make sure everything was fine.

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    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 1, 2018

    We're getting up in years. We're 71 and the ride from Maryland, New Jersey to Venice, Florida was becoming too long. So we flew and shipped the car with Ship a Car Direct. Matt kept in constant communication and was accurate in what he said. He was good. I've used him once before and it worked out fine. For this transport, I wanted to make sure the car got here in a reasonable time. I didn't want it to get here before we did but not too long afterwards either. So I told them if they wanted, they could pick the car up a little bit early. What Matt said was that they couldn't guarantee the delivery to the hour but he assured me the car would get there after we arrived, which was what I wanted.

    They called me when they had a shipper but they said the shipper wouldn't be leaving for a few days. That turned out to be perfect though, because the driver basically left the day before we flew down and the car arrived within three days. That was fine because we already have a vehicle in Florida. On the day of delivery, I was informed they were coming in later in the evening and the driver called me about the time the delivery would be. We live in a gated community so he asked if I wanted him to bring the car in or if I wanted to come and get it. I told him to bring the car to me then I would drive him back to his truck, and that was exactly what we did. The transport worked out exactly like we wanted it to and I was very satisfied. My experience with Ship a Car Direct was excellent. By all means, give them a call.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 31, 2018

    I needed a transport service from Arizona to California. I booked with Ship a Car Direct online and received a text message later saying that the booking had been confirmed and then gave me a time of pick-up. However, the time didn't work for us, so I called. I got connected with an agent who was nice and we rescheduled a time. The transport took two days, which was good. I recommend Ship a Car Direct's service.

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    Verified purchase
    Price

    Reviewed Oct. 30, 2018

    I shipped my car from Virginia to Texas and went with Ship a Car Direct based on reviews. Plus the other companies had sleazy salespeople. Ship a Car called at the last minute on a night time. They said there was somebody local in the area, and they would pick the car up and get it moved in two days, which they did. The whole process took about 10 days. Though I paid a lot more than the quote, they brought the car here on a flatbed and unloaded it, and it was perfect.

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    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Oct. 30, 2018

    I shipped a vehicle I purchased via the internet halfway across the country with the assistance of this company. The experience was superb: excellent education of what to expect and how to prepare for send off and reception of the vehicle, excellent level of communication through the whole process, their readiness to step in should there have been any problems or if there was any damage, and a very competitive quote. The vehicle arrived on time and without any damage.

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    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed Oct. 30, 2018

    I relocated and had to ship a Lexus hatchback from Dallas to LA. I looked at four shipping companies, but Ship A Car Direct was transparent and easy to work with. Their reps were very professional and they provided information before it was even asked for. Their quote is at par with the industry standards. Their cost is a good value for money. The driver communicated with me very well and we interacted through text messages. The transport took four days and the delivery was excellent.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 30, 2018

    Ship a Car Direct responded really quickly with answers to my questions and that was why I selected them. Their reps kept it simple. Plus they were courteous and quick. I was shipping a Volkswagen Passat from Minneapolis to San Diego, and based on the distance and the alternative way of getting it out there, the cost was reasonable. The quote was also right on. What they quoted me was exactly what I had to pay. The transport took four days, which wasn't long for that distance, and the delivery was perfect. The driver communicated as much as needed and when the vehicle arrived, it was exactly the way it left. I would advise others to be leery of a lot of communication if they don't want it. But I was very pleased with Ship a Car Direct. It was an excellent experience and if I ever have the need, I'll certainly go back to Ship a Car Direct.

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    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 29, 2018

    My daughter recently decided to move back to AZ from OR. We elected to have her Kia "trucked" instead of me flying up and us driving her car back. Online reviews were good for Ship a Car Direct so we selected them. Thanks to representative, Jennifer and her diligence, a carrier was chosen and with the rebate offered, the cost was in the range I had anticipated. The car was delivered on time and in exact condition. I certainly would recommend Ship a Car Direct!

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    Verified purchase
    Staff

    Reviewed Oct. 29, 2018

    My First time and experience with shipping a car across the country. Ship a Car Direct staff helps you and walks you through the process so you have a clear understanding and expectations all along the way.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Rich,

    We are glad to know that we were able to set proper expectations to you especially that it is your first time transporting your car. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePriceDelivery & Shipping

    Reviewed Oct. 26, 2018

    I was relocating and needed a Toyota RAV4 shipped from Wisconsin to California. I looked at two companies but I liked the price and online reviews of Ship a Car Direct. I called them to ask for more details and set up the shipment. Otherwise, everything was through email and they just sent me notes to facilitate the move. They had an app to take pictures which was useful. I called to get an estimate and the price they quoted me was the price I paid. It took four days from pick up to delivery and when it arrived, there was no damage. Overall, the experience was good and I would use the company again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello David,

    We are happy to know that you had a good experience. Thank you for trusting Ship A Car Direct!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Oct. 25, 2018

    Shipping my car for the first time made me very nervous. Stefan and Ship-a-Car-Direct kept me calm by communicating throughout the process. The app for documenting the condition of my car prior to pickup was easy to use. Their videos helped answered most of my questions about what to expect. The carrier was polite, on-time, and delivered my car in great condition. It was a great experience at a reasonable price! I would recommend Ship a Car Direct!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello L,

    We are delighted to know that you had a great experience. We appreciate your recommendations. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 24, 2018

    Driver was prompt and very professional. Car was delivered to a very convenient location. Everything was in good shape with washing only to remove road dirt. Will definitely use this company and driver again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Wynn,

    We are happy to know that everything is in good shape with your vehicle. Looking forward to serve you again! Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 24, 2018

    Car was transported from Virginia to California. The service was prompt. Customer Service was always pleasant, knowledgeable and helpful. The carrier that was used was terrific as well. I’ve used this company twice and would absolutely call on them again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Kathleen,

    Thank you for choosing Ship A Car Direct. We are glad to know that we provided you a consistent and prompt service the second time around. We are also happy to know that our Customer Service was always pleasant, knowledgeable and helpful. Looking forward to serve you again!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 23, 2018

    I had my Subaru shipped through Ship a Car Direct from Utah to Chicago. Their response made me go with them instead of the other two I've looked at. Their reps are knowledgeable enough and my interaction with them was mainly all emails and text messages. Their quote calculator online helped me get an idea what it was gonna cost and the final cost was within the guidelines that they gave me. They have standard operating procedures so everything went smoothly. I checked the car out when it arrived and it has no damage.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Henning,

    It is great to know that the transport of your car went smoothly. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 22, 2018

    I've shipped three cars and by far, Ship a Car Direct was the best I've ever used. I purchased a car online this time and I needed to get it from Atlanta to my house. I went for the reviews but this company's quote was also the lowest among the couple of others that I had checked. Their customer service reps were also fantastic. Then the day after I applied, the car was picked up. They had a driver leaving on the same day so it was very quick. The driver was a very nice guy and the car was delivered right to my house within two days. That was very quick and the vehicle was in very good condition as well.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Ralph,

    We are happy to know that your vehicle was delivered in good condition. Thank you for choosing and trusting Ship A Car Direct!

    Verified purchase
    Customer ServiceDelivery & Shipping

    Reviewed Oct. 21, 2018

    I was very pleased with the customer service and the professionalism of this company. They kept in touch with me through the whole process and walked me through it every step of the way. They found a carrier for me within a few days which I was also very pleased with. I've never shipped a car before and was a bit apprehensive but they made it easy and they were easy to get in touch with so I felt well supported. I'd definitely recommend this company.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Laura,

    We are delighted to know that you were very pleased with the customer service and the professionalism we provided. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 21, 2018

    We were moving and there were at least ten transport companies that I looked at for transporting a regular SUV from Colorado to Pennsylvania. I called Ship a Car Direct to get the quote and it was decent. I got a lot of emails such as updates, reminders that it was coming and tips which were helpful. Then, we had the pickup and the drop off. Their customer service was very to-the-point, easy to work with and there was no mumbo-jumbo. It was very good. I got good service for a good price. The delivery was quick and easy. It took five days and when the vehicle arrived, it was in great condition although the outside was dirty. Ship a Car Direct is reliable and I’m very satisfied.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Ana,

    We are happy to hear that you were very satisfied with the service we provided. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 20, 2018

    David always reached out if I have some questions or concerns and even at 3 am he would respond to your queries. The driver was on time and didn’t promise me things that he can’t fulfill. He said to pick my car up in NY on October 4 at 3-6 pm, he did. He said it will take 7 days to be shipped to CA. It was delivered on the 11th at the time he said it will be. Maricel, after I placed the ship order, assured me that she will take care of any damages if any. JUST TRUST THESE PEOPLE. THEY SAY THEY SCREEN THEIR DRIVERS... I REALLY THINK THEY DO. That’s what I was looking for, drivers who will take care of the car.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 20, 2018

    We had our car shipped from California to Florida by Ship a Car. The driver, Mr. **, of KBS Palena, was courteous, prompt, and efficient. He picked up and delivered our car precisely and safely when he said he would. We also received very helpful information and assistance from Renee, our Ship a Car rep, who made extra efforts to assist us. We were very impressed with the service from Ship a Car.

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    Verified purchase
    PricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 20, 2018

    My experience with Ship a Car Direct was excellent. They did exactly what they said they would do and delivered my vehicle on time. Shipping price came in under the estimate and shipped three days from my initial call. Very happy.

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    Verified purchase
    Staff

    Reviewed Oct. 20, 2018

    I shipped an SUV to Florida through Ship a Car Direct. Originally, they told us they could pick it up Saturday or Sunday. However, the truck of the company that was supposed to pick up my car got broken. They told Ship a Car Direct but that message was never relayed to me. And they kept sending me text telling me hat my car is gonna be picked up in a month. I called Scott, the representative I had scheduled the car pick up with and I told him what was going on. He said, "That's ridiculous! They should just put your car out for another bid." And that was what Ship a Car Direct did. My car was finally got picked up on Wednesday and we got it on Thursday night. Scott was great but Ship a Car Direct fell through the process.

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    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Oct. 19, 2018

    I got quotes from different shipping companies and I ended up using Ship a Car Direct to transport my car from Illinois to Massachusetts. The quote was fair and comparable to others but the ConsumerAffairs ratings was the determining factor for me. My experience with them was excellent. The customer service rep was very courteous, friendly and helpful. And the rep who handled my transportation request was very professional. It took a couple of weeks though to put it together because they couldn't find someone, but they kept on working on it until they got it done. The delivery guy was nice, extremely helpful and courteous. He was great to work with. Overall, the quality of service is excellent. The cost was a little high than I wanted to pay but that's okay.

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    Response from Ship a Car Direct

    Hello IIlya,

    Thank you for sharing your excellent experience. We are glad to know that everything went very well with your car's transport. Thank you for trusting Ship A Car Direct!

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    Reviewed Oct. 18, 2018

    Ship a Car Direct seemed to have good reviews and I felt confident when I was talking to them. Eve was very professional and friendly. Then once we had everything booked, I had a lot of communication from them. So I always felt like it was easy to connect with anybody that I needed if I had any questions. It was a very smooth process and I felt very comfortable using this company to find the driver to hand the car to.

    The driver was great too. My parents dropped the car off with him and they said that he was very nice and professional. Then I had that same feeling when he arrived and gave me the car. Ship a Car Direct had given a vague estimate for the timeline and once the driver had picked the car up, they also said that they thought it would be delivered on one day. But it ended up being the day before so it was great. The car was very dirty but that was to be expected. And past that, it was fine. The quote was spot on as well. I would absolutely recommend Ship a Car Direct.

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    Response from Ship a Car Direct

    Hello Elizabeth,

    We are so happy to know that Eve made you feel comfortable with the transport of your vehicle. We truly appreciate your recommendations. Thank you for choosing and trusting Ship A Car Direct!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 17, 2018

    First time I used Ship a Car Direct, their communication was great, and very friendly personnel. Car was picked up and delivered on time. Price was same as quoted, no last minute increases. I will definitely use them again.

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    PriceStaffDelivery & Shipping

    Reviewed Oct. 17, 2018

    Ship a Car Direct had my Toyota Camry transported from California to Texas. They were recommended to me when I first used them. They did a good job so I used them again. I thought the quote I was given was expensive until I looked into it and found out that the price was about the same as everybody else. So, it was reasonable since the second time we moved was during the high season.

    The representative who helped me communicated well. Also, the delivery of my car was good. They gave me updates on how far away they are the day before, and then the morning of, and then an hour before. The transport took three days from beginning to end, and my car was fine when it came. Ship a Car Direct is good. On the first time I used them, the toll way system kept charging me all the way to California. I received the bill because it has the tow tag information on it. I called Ship a Car Direct and they took care of it. They said that it shouldn’t be charged to us. Then, they gave me the refund since I already paid the tow tag company.

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    Reviewed Oct. 17, 2018

    I was helping my parents move their four-door sedan to their new location in a different state. I needed to have it transported from California to Texas and I checked four shipping companies. Ship a Car Direct's price was competitive and their online review was good, so I went with them. They were very easy to work with and they were responsive. The quote they gave me was reasonable and accurate, but it was not the lowest I got. There were a couple companies that offered cheaper quotes, but they were within the 50 bucks range so there was no big difference. And the final price I paid was the same as the quote that Ship a Car Direct gave me. The schedule was on time as well and when I had a question and called in, they always had someone to pick up the phone and answer the question. Their service was pretty good and they were very consistent. I would recommend them.

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    Response from Ship a Car Direct

    Hello Mu,

    We are glad to know that we made it easy for you and we were able to help you in transporting your parents car. We appreciate your recommendations. Thank you for choosing Ship A Car Direct!

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 16, 2018

    I moved to Vegas and I needed to have my Acura TL shipped from North Virginia. I did my homework and then I went with Ship a Car Direct because of their reviews and price. I had also talked to other people about it. John, the organizer, was great. He did everything quickly and kept me posted from the beginning to the end. I told him what I needed and he made it happen. The quote he gave was competitive like everyone else. Also, it didn't change upon the completion of the transport that's why I like Ship a Car Direct. The guy who delivered my car was excellent. He was professional and reliable. He shipped my car in so quickly and he was so nice. I was blown away at how easy this was. It exceeded my expectations. The car has no damage at all.

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    PriceDelivery & Shipping

    Reviewed Oct. 15, 2018

    I have shipped many cars over the years with average success. This company far exceeded my expectations for professionalism and following thru on what was promised for a reasonable price. I am now shipping my second vehicle thru them as I write this.

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    Reviewed Oct. 15, 2018

    We recently used Ship a Car Direct to move our antique collectible 1955 Daimler Empress from Charlotte, NC to Morro Bay, CA. This is the fourth time we have used this company and we couldn’t be more pleased. The service was excellent and efficient and we received our car in perfect condition. This is a very professional company that I would highly recommend to anyone who needs to have an automobile transported.

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    StaffDelivery & Shipping

    Reviewed Oct. 15, 2018

    Had a great experience with Ship a Car Direct. They were professional and explained everything in regards to shipping my car. Received my car in perfect condition. The driver was very nice and if I ever need to ship my car again I would use them. Highly recommend if you are needing anyone to ship your car. They were amazing!

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 15, 2018

    Ship a Car Direct was the best cost benefit and with the quality of the reviews that they had, it was the best price per review. Everything that we had questions for, they answered. Everything went smoothly too. The driver wasn’t very accommodating but other than that, it was fine. I needed him to arrive at a certain time but he couldn’t, and then we met halfway so it worked out.

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    Response from Ship a Car Direct

    Hello Rafael,

    I am glad to know that everything went smoothly with the transport of your car despite the little concern you had with the driver. We will surely deal with the carrier internally to continue to improve how we do our service. Thank you for choosing Ship A Car Direct!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 14, 2018

    I used Ship a Car Direct when I shipped some vehicles to my nephew in Louisiana. I dealt with Jennifer from customer service and it went very well. I took advantage of Ship a Car Direct's online quote calculator and got Jennifer's quote. I looked at another competitor for a quote and they were roughly in the same range. There was a $100 difference, but because I had already booked with Jennifer at Ship a Car Direct, I went along with them. The price was spot-on and it was reasonable given what I had. She was emailing or calling at all times and was keeping me abreast. She was very patient and very helpful to me. There was a holiday and she happened to be traveling, but all the notes in the file were up to date. If I had a question, she called me. If I emailed her, she emailed me back. If I texted her, she texted me back.

    Initially, the cars were in Suisun, which is close to Fairfield, and she was emailing me that they got no drivers yet, but she said that she would keep me posted. However, I got nothing for about a week. Some activity happened over the weekend where I said that I was moving the vehicles. I ended up moving the vehicles to my home in Elk Grove and had the transport driver pick up the vehicles from there. I changed the order a bit and she updated her file very quickly. Once I changed everything, she was in communication via email or text to my phone. I was assigned a driver within a day. Jennifer contacted me and said that she found me a driver and that the driver should be calling me.

    I called the driver and had to let them know that I couldn’t drop what I was doing because I was at least half an hour out from home, but I would be there. The driver was patient and he worked with me. The gentleman arrived at my home and there was not a problem loading up the vehicles. I was amazed at how those things loaded up. Unfortunately, one of the vehicles did not ship because I could not get it started and the driver could not take it because it had to be up and running. He tried to help me get it started, though.

    When they arrived at the drop-off location, there was also no problem. The driver called prior to their arrival. He called my family in Louisiana and said that he was about half an hour out. He also called me to let me know that he was half an hour out and to let me know that he was dropping off the vehicles. He also asked if someone was going to be there to receive them and I let him know. I called my family and he subsequently called them and said that he was about 20 minutes out. He also asked where they wanted the vehicles parked. All the cars were received in the condition in which they left and my family was very happy. I spoke to my nephew and there were no problems with the vehicles.

    I prepaid the driver, so I paid him for the contract I had agreed to, which was taking five vehicles to be transported. He only took four, so I have one in which I made contact with him last week and I said that I’m in the process of getting the vehicle repaired and that as soon as I get it repaired, I will call him. I let Jennifer know and she is in the loop at Ship a Car Direct. She told me to let her know if I have any problems. Hopefully, by the end of the week or next week, I’ll be shipping the vehicle on my way.

    I did some research online with other transport companies and saw some bad reviews, even with the broker or the transport driver. I did not have either one of those experiences with Ship a Car Direct and none of those were on them when I looked around. I would recommend Ship a Car Direct immediately. They are very customer service-oriented, and they will keep in touch and keep you updated.

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    Response from Ship a Car Direct

    Hello David,

    Thank you for sharing and detailing your experience with Ship A Car Direct. We are glad to know that your cars have been delivered safely. We appreciate your recommendations. Thank you for the trust!

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    PriceDelivery & Shipping

    Reviewed Oct. 14, 2018

    We were moving from New Hampshire to South Carolina. We drove one car with the trailer and decided to ship the other one. I saw that Ship a Car had some good reviews online which was what led me to them. I booked online and I got an email saying everything's going through and they're farming out the car shipping to various third-party transport companies. They also did it on whatever was the lowest. Then, the third-party company contacted me saying they'd be picking my car on a particular day which was within the window that I wanted it to be.

    The delivery took place a day earlier than we were expecting but there was an issue where they couldn't get the truck into the neighborhood that we were in. We had them meet us at a local Costco parking lot which was near where our house was so it all worked out. They dropped the car off in the parking lot and we signed a couple sheets of paper. It was very simple.

    When shipping a car, it's very expensive and there's always an element of the unknown but they were right along with every step of the way as far as informing us when the car would be picked up, how long it would take and when it would be dropped off. This was also during the weekend when Hurricane Florence was coming through so it was a little bit unnerving but they kept us informed and everything went fine.

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 13, 2018

    We are very pleased with Ship A Car Direct shipping our car from Ohio to Portland. The staff were very helpful; responsive to my questions; and keeping us updated every stage of the process. Our car was delivered one day ahead of schedule in perfect condition. I would recommend this company to anyone who needs to ship their vehicle across the country.

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 13, 2018

    My daughter was moving from Missouri to California. I looked at other companies but I was more comfortable with the amount of feedback I was getting from Ship a Car regarding our shipment. I had them give me a quote and the delivery went fine. The driver showed up to pick it up at the time he said he would. The transport took about a week and it was very smooth. The delivery arrived on time at the time he said he would and it was in good condition. We’re very happy with their service and I would certainly use them again.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 12, 2018

    It was my first time moving my car and had to ship it from Delaware to California for work. I went with Ship a Car and their price was reasonable. Also, the person on the other side of the line told me the timeline and he was really helpful. A few days before the actual date, he called me up and said there was a carrier that was gonna take my car sooner and deliver it within four days if I was willing to pay $75 extra. That worked for me because I needed my car sooner in California.

    The pickup was right on time, the delivery was exactly when they said it would be delivered and the person who came to pick up and drop off my car was extremely courteous and knew what he was doing. It was a good experience end-to-end and I didn't have any hassle with the move. I also didn't have to keep calling back for reminders or to ask them where my car was and how long it was gonna take. Overall, I had a good time working with them and I loved the whole experience.

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    Punctuality & SpeedStaff

    Reviewed Oct. 12, 2018

    Ship a Car Direct was more responsive out of all the companies that I was trying to get quotes from. I had a great interaction with their reps. They were very straightforward. They told me what I need to do. It was very clear and they tried to make the process stress-free. We were able to get it done really fast. It took a week from when the car was dropped off to when it was delivered to me. The last time I used a car shipper, it took two weeks so this was a lot faster. Their driver was amendable to arrange a location to drop off the car which was nice because I live in a place where it’s not exactly easy to get a huge trucker out. With Ship a Car Direct, I had a better idea of what to expect and they were also much more forthcoming with information.

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    Response from Ship a Car Direct

    Hello Keith,

    We are happy to know that we made the process very clear to you and that we tried to make it stress-free. We are glad to know that your car has been delivered safe and sound. Thank you for choosing Ship A Car Direct!

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    PriceStaff

    Reviewed Oct. 11, 2018

    I looked at around seven transport companies for my move and chose Ship a Car Direct for their price and the number and quality of the reviews. The quote from the online calculator was within my budget. Also, their reps were responsive and the driver was friendly. The transport took four days and everything was really great and smooth.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 10, 2018

    My mom was moving up from Mississippi to Colorado and we didn't want to pay to drive down there, so we needed to ship her car. I made the mistake of logging on and putting my information and got blasted by about 50 different emails, text messages and calls, so I opted to not to go with the people who did that. I searched for a company that was more reputable. Ship a Car Direct had good reviews and the company was located in Colorado so I decided to go with them. Their rep, Shannon, set up the entire thing and she didn't have any qualms with it. Before the car was to be shipped though, we started to get nervous because it was a week before and we had a three-day window to ship the car and we hadn't heard anything at that point. Shannon reached out and she said that a carrier was gonna be assigned shortly. From that point on, everything was all right.

    The drivers were very friendly and were very understanding of the situation. They offered to allow us to put some stuff into the vehicle because they didn't see a concern with weight. Then, they got here very quickly. They were a little late but they were very prompt in letting us know what was going on. Plus, they were dealing with three different people throughout the entire process. Also, the quote that the company gave us was a couple of hundred dollars over the actual cost. We were quoted at 12 to 14 and we ended up paying 11 which was perfectly fine.

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 10, 2018

    A relative gifted me a car which I needed to ship from Chicago to Colorado. I looked at about 10 different transport companies but Ship a Car Direct was really responsive. Their price was right and they had a lot of good references on the internet. Their driver was on time and as expected. He picked the car up on Friday and I had it by Tuesday. It was faster than I expected. In the end, they charged me an extra $25 but the price was right where I thought it would be and I was pretty happy with it. Overall, it was an easy and pleasant experience and I would recommend Ship a Car Direct.

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    Response from Ship a Car Direct

    Hello Kylene,

    We are glad to hear that you we were able to provide you an easy and pleasant experience. We appreciate your recommendations. Thank you for choosing Ship A Car Direct!

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    PricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 9, 2018

    I chose Ship A Car Direct based on reviews by other customers. They offered the best price and also received the most positive reviews. I was not disappointed. They even worked with me to reschedule the shipment date by 3 months. Once my ship date was confirmed, I was provided with a shipper very quickly. The car was picked up a bit late, which was a bit stressful, but it all worked out. The car was delivered on time with no issues.

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    Customer ServicePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 9, 2018

    We moved across country and our experience with Ship a Car Direct was fantastic. Having never shipped a vehicle, we were hesitant to do so, but they made everything very easy. Clear communication, prompt service, and car arrived spotless! Highly recommend!

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    PricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 9, 2018

    I used Ship A Car Direct to transport our son’s Car from Seattle to Indianapolis. I was well informed throughout the process. The hauler arranged was professional and timely. They had all information accurate and delivered one day ahead of schedule. Final price was in the range quoted. Note that the final price is not set until the hauler is selected. I did a lot of research and selected Ship A Car based on a strong BBB rating and high ratings from customers. Not the least expensive, but the service was great and the process was smooth!

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    Reviewed Oct. 9, 2018

    My son was getting out of the Marine Corps, so we had to ship his '06 Audi back. We looked at four different transport companies. We went with Ship a Car Direct because of the customer service reports from other people. Their reps reached out to me right away and asked me about the date, and because I did it so far in advance, we made it a little closer. Jennifer was my representative and she walked me through every step of the process.

    As we got closer, she emailed me almost every day for status updates. We got past our date which she ended up getting delayed because we couldn’t find a carrier and she literally gave up some of her commission to raise the price so we would get a better carrier. We ended up getting the car picked up that day. Also, the quote provided was a little bit low based upon what I had seen across the board, but they were confident that they thought they could get a carrier. We came up a little bit, but we were still way below everybody else and it was my choice to go up so we can move the car quicker.

    NNT Transport delivered the car and they were professional and phenomenal. The transport took only about 24 hours. They called and told me when they were gonna pick the car up, where it was, and when they dropped it off. They gave us enough notice. The car arrived in an impeccable condition, too. I would recommend Ship a Car Direct and I've already referred them to three other people and family members getting out of the military as well. I told them to check the website because Ship a Car Direct was amazing.

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    Reviewed Oct. 8, 2018

    I was moving to a different state and needed a transport service. I used a different transport company and I was not happy with their price. I tried Ship a Car Direct and their price was almost similar, but then I got a call from their representative and he was helpful and really good at answering my questions. He was able to match the price that I was thinking. He actually re-sent the link and I tried the price, and I was lucky enough that somebody picked up my offer and everything worked out well. I felt really comfortable and happy. The transport took five days and the driver was kind and quick. I would recommend them.

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    Customer ServicePriceStaff

    Reviewed Oct. 8, 2018

    The Ship a Car Direct rep answered all my questions and he kept up very good communication. He also sent me a lot of videos to look at. I enjoyed the quote that he gave me, and it was very accurate too. The transport took two days and it was done smoothly. Overall, I had a pleasant and easy experience with Ship a Car Direct.

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    Response from Ship a Car Direct

    Hello Mary,

    We are delighted to know that you had a pleasant and easy experience with Ship a Car Direct. Thank you for the trust! :)

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    Reviewed Oct. 7, 2018

    I was giving a Honda CRV to my niece and I didn't wanna drive. It was too far. Ship a Car Direct did a really easy quote thing online and sent it within 10 minutes. It was fast and the quote seemed reasonable to me. I paid $200 more than when I used them 10 years ago, which seems fair. The truck drivers and the guy who called me were really nice too. I was shipping the car from Arizona to Minnesota and they said it would be on one day or the next day. It wasn’t until the next day that they came but they were really cool about keeping me informed. The car was delivered to my niece, who was only 19 years old, and she said it went pretty easily. My experience with Ship a Car Direct was awesome. It was all done online. It was perfect. You should jump on the ring too, and tell Ship a Car Direct what kind of car you've got.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Oct. 7, 2018

    I bought a car in California and I live in Illinois. I called several companies and got quotes. Ship a Car Direct's quote seemed reasonable and comparable, and the person I talked to was very helpful. It was the first time that I was shipping the car myself so she explained the whole process and how it works, how she's a broker and how they put out the job for a bid. Ship a Car gave a timeline anywhere between four and seven days to transport the car, but then it only took them six days. It started on a Monday and they got to me on Sunday. The driver called me to make sure that I was home ready. They were fair and they explained everything pretty clearly. You also get the car when they said you would.

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    Punctuality & Speed

    Reviewed Oct. 6, 2018

    I shipped my car from North Hollywood, CA to Pittsfield, MA. Everything went smoothly. My car was picked up right on time and delivered on time. I was able to call my carrier throughout the process to keep track of my car’s whereabouts. Very pleased overall!!

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    Customer ServicePricePunctuality & Speed

    Reviewed Oct. 6, 2018

    I needed my car brought from Texas to California. I looked at four companies and I ended up using Ship a Car Direct. They were the second cheapest, but when I told them what price I got the first time, John told me that he would come down as low as he could and with a $30 discount rebate. That was the deciding factor. Then, everything was done through email or texting and they were very good at responding. The transport took five days and what I paid in the end was a better price than I had originally been quoted. During the delivery, the guy called and told me that the car was outside. When I walked out, he already unloaded the car. He went through it with me on paper to show me where all the dents were before. After that, he gave me the key, I gave him the money, and that was it. It was a very fast transaction and I have referred someone else to Ship a Car Direct.

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    Reviewed Oct. 6, 2018

    We were relocating and had to get our Lexus transported 4,500 miles. Ship a Car Direct's rep was very good. He was thorough and was always there. The transport took six days. The car arrived dirty, but other than that, there were no problems with it. However, there was confusion on the side of the driver about how he was getting paid. Even though we had everything arranged with the service, he was expecting cash. So I talked to the company and had a little back and forth at the eleventh hour there. Nevertheless, Ship a Car Direct was service-oriented, on time, and had a reasonable price. We received satisfactory service from them and if we have to ship a car again, I'd do the same service. Keep up the good work!

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 5, 2018

    Shipping our Toyota Vios from Florida to California with Ship a Car Direct took about a week. It was considering the price and the reviews that we went with them. And everything was good. Their representatives had good service. But I tried to send an email before calling them and with phone calls, they were good. They replied fast. With emails, they were okay. We also talked to the driver when said my car had arrived then I told him I would be there. We had changed our delivery address a few miles away and they were flexible. Plus, he actually arrived one day early so we were happy. The car's condition was good too. Overall, Ship a Car Direct was very good.

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    Customer ServiceStaffDelivery & Shipping

    Reviewed Oct. 5, 2018

    We were very happy with Ship a Car Direct which we used to ship my daughter’s car from Dallas to Seattle. They looked a little better compared to the other one I looked at and they found us a good carrier. I met with my contact, and he was usually easy to get a hold of. He also always gave me a number that I could call or text if he wasn’t available. He was able to answer all my questions and he gave me links to their videos they have online, which were really helpful to tell you what you needed to do with the car, so it was very good. All went fairly smoothly. My daughter said the delivery was fine too. The car got there fine and they brought it right to the place where she was working.

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    Customer Service

    Reviewed Oct. 4, 2018

    We've used Ship A Car Direct multiple times and have never been disappointed! Their customer service is top notch; their website is rich with relative and essential information; and their customer service is first rate! Would recommend repeatedly!

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    Customer ServicePrice

    Reviewed Oct. 4, 2018

    I was relocating from New York to Florida and had to ship a BMW 428. I communicated with Ship a Car all through email, and it was always like, “Oh, call Renee.” I called her and she never called me back. I just kept getting these automated emails. Still, I was fairly comfortable throughout the transport, and the quote I was given was reasonable and accurate.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 4, 2018

    I moved from the East Coast to the West Coast and needed to ship a Mini Cooper. I browsed online and Ship a Car Direct had a very good review. The customer service rep responded in time and very quickly. He also followed up when I had questions so, he was very good. The quote was a little bit higher than my expectation but the delivery was very smooth and did not take a lot of time. The truck was parked near a shopping mall and I went there. The driver arrived on time and drove my car directly to the parking lot.

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    Reviewed Oct. 3, 2018

    We were relocating from Missouri to Arizona and needed to arrange for an enclosed transport of our 1966 Mustang Convertible. After researching at least a dozen companies/brokers online, I chose Ship A Car Direct. Not only did they have the most competitive price, but they set me up with a fantastic carrier (EM Logistics) and the transport went perfectly. The car was picked up and delivered on the days promised. The communication was great, and the ability to pay with a credit card was just icing on the cake. I would definitely recommend.

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    Reviewed Oct. 3, 2018

    Out of 15 companies I looked at, I used Ship a Car Direct as they were cheaper, plus the reviews on them were good. They picked up my 2011 Mercedes Benz ML350 from New York on a Friday, at 2:00 o’clock, and I received my car in Georgia, where I was moving, on the Saturday at 6:00. The service was good. They called me once they were in Georgia. They brought the vehicle and I paid them the rest of the money. Everything worked out good and I would use them again. The other stuff I shipped took six weeks so when I received my car in one day, that was the best thing that ever happened to me. Plus it wasn’t damaged.

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    Reviewed Oct. 3, 2018

    I was moving from Tennessee to California for work and I had to transport a Toyota Corolla. Ship a Car Direct's website was better than all the others, and it had a lot of information that helped to pick them. When I first called, I asked about how many days they would need to pick up a car and they said it takes four to seven days max. Then when I placed the order, Eve contacted me from Colorado and she was the associate attached to my case. We talked on the phone and she explained everything in detail. Their quote was around $100 more than what the others were offering, but I decided to go with them because everything was much easier to understand. Plus Ship a Car Direct has a mobile app, which helps a lot and is worth paying $100 more.

    The two guys that delivered did an excellent job as well. They called me the day before saying that they would deliver the car around 7 to 9AM and that was what happened. At around 6:40, I got a phone call that they would be around in 30 minutes and they brought the vehicle half a mile away from where I live. I went there and got the car, and there was no incident or scratches. I’m really satisfied.

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    Price

    Reviewed Oct. 2, 2018

    Ship a Car Direct and their vendors were very good and professional. My car was delivered before the committed time. The price was right. There was no dent or scratch. I would highly recommend using them.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 2, 2018

    We were moving to a different state and we needed our Honda Civic shipped from Pennsylvania to Texas. We looked at four companies and we ended up with Ship a Car Direct because of their BBB rating, as well as the lady I spoke to. She was very clear on how things were as it was our first time shipping a car. She gave me all the information in a very honest manner. I had several questions and she answered all of those. I emailed and called her back several times and she was very professional and got back to me on time. Ship a Car Direct's quote was a little higher than other car companies' but the car got picked up quickly and then shipped and delivered on time. Everything was very well managed. We dropped the car off on a Friday and we received it on a Tuesday. It was a long weekend then. The driver was in touch with us and he was polite. We coordinated our location and everything went smoothly.

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    Reviewed Oct. 2, 2018

    I wanted to transport my car to Arizona and the first company that I got quoted me a low price, but then when they found a carrier, the price went up. I was very unhappy with that. I filled out the Ship a Car form on the web and then I got Scott. When I came and talked to him, he was friendly but he was difficult to reach at times. He didn't always pick up his phone, but once I got a hold of him, he provided the answer that I was looking for. He was very professional, knowledgeable and helpful. Also, the online quote calculator was very useful. The price was at the higher end of what I was thinking about, but it was exactly what I paid for which was different from the other company. I took the car to the carrier at the shopping center and the carrier delivered it to a site in Arizona. I talked to the person who received it and he thought that the carrier was very nice and polite.

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    Reviewed Oct. 1, 2018

    I had Ship a Car Direct ship my 2005 Ford Escape to California. I used them as they got good reviews from multiple places. I was looking online in different reviews sites, trying to find a broker that got good reviews, and it looked like they were credible. Their website was pretty good too and they have a high standard of picking and choosing their carriers.

    I had a standard type of communication, like a standard form of email, with the representative. It was nice to have that contact, at least, that provided information if I ever did need anything, or update on where the process was. The quote provided was reasonable and cheaper than a couple other quotes that I received. It seemed in line with what I was expecting. I had my cousin pick the car for me, and it went well. The service was good and everything worked out good. I would use them again.

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    Reviewed Oct. 1, 2018

    All the communication with Ship a Car Direct was good. I also looked at the price before I went with them. I called them up and everything was easy. They were perfect. I was moving to a different state so I shipped my Lexus Sedan across 1,400 miles, then my daughter picked it up.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 30, 2018

    Ship a Car Direct had the best offer. They had an online quote calculator, which sent the quote to me via email and by the phone, and the initial quote was the final cost. I'm glad that there were no surprises. The salesperson I spoke with was knowledgeable and he answered all my questions. They were always emailing me with reminders. They also told me where I could contact them and they were always available for contact if need be. The driver was very courteous and he always responded to my messages or calls whenever I had an issue. I reached out to him about setting a delivery date and a specific delivery time. The person picking the car up for me was a friend and they weren't available until that day. The driver delivered it on time. When I saw the car, it looked just as I had seen it before, just a little dustier because the carrier was an open one. I would highly recommend Ship a Car Direct.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 30, 2018

    Ship a Car Direct seemed to have the best reviews out there and they have competitive price too. Their rep was able to answer all my questions and he gave me some good advice. The initial quote was really low and it got goofed up somehow. But that was not a problem. I recognized that it was unbelievably low, so I figured it must’ve not quite worked right. So we got that fixed.

    The truck driver called me the day before delivery and said he would likely be here the next afternoon and then he called me about an hour ahead of time to nail down the time and place. We ended up deciding on a local Walmart parking lot since there was plenty of space and it was relatively close to the freeway. I took a look at the vehicle and it was in good shape and appeared that there wasn’t anything damaged or otherwise affected by the transport. The delivery was faster than what I thought, so it worked out very well. Things went very smoothly. Ship a Car Direct would be the company I’d go with as far as transportation. They were well priced and good to do business with.

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    Reviewed Sept. 29, 2018

    This is the second time I have used Ship a Car Direct. The first time was to ship a collector car (closed container) in the snow. The second car was an open truck. Both arrived in perfect condition, on time, and with no hidden costs.

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    Price

    Reviewed Sept. 29, 2018

    I had the best experience with Ship a Car Direct. Earlier in the year I had tried to ship my car across country and I had received so many quotes from other carriers but I felt so hassled to make a decision on the spot when I was not even sure when I was going to move yet. I was already overwhelmed with the move that I decided to just leave my car behind and moved. Then a few months later I finally gave it another try and this time I came along with ship a car direct. They were so simple, stress free, with a great price. My car was here safely with no damages within a few days after I started the process with Ship A Car direct. I would recommend to anyone.

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    Price

    Reviewed Sept. 29, 2018

    My mother had given me a Toyota Prius and it was on the other side of the country. I needed to ship it from Albuquerque to Virginia and got some quotes online but I decided to use Ship a Car because it felt like they would be reliable and predictable. I used their online quote calculator and it was within $25 with the final price. It was reasonable and within expectation. The transport took 3 days and their reps handled it very well. They always had answers to questions I had and I'm very satisfied with Ship a Car.

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    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed Sept. 29, 2018

    I had my SUV shipped from Illinois to California and I had a hassle-free experience using Ship a Car Direct. I looked at two companies for the said job and picked Ship a Car Direct since the email they sent me looked more friendly and personable and their quote was lower. I used their online tool and it was impressive that I was able to get the quote without providing personal information. The other company quoted me a price that was about $200 more and though I ended up paying an additional $100 because the carrier requested, the cost with Ship a Car Direct was still cheaper. And I was satisfied with that cost considering the quality of service that I got. Dealing with their reps went smoothly, the vehicle was delivered very fast, plus the carrier was professional and friendly.

    The carrier and I contacted through text messages, and he said he was gonna wait for me at a supermarket garage for pickup. I went there and then I needed to fill out the form. He inspected the car and he let me go. And then, it only took him around five days for transport, with even one of the days in transit being Labor Day. He called me when he arrived and he said he could come in 15 minutes, then he started to unload the car. The car was not damaged or dirty. Overall, it was a good experience.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 28, 2018

    We looked at seven companies to transport my vehicle about a thousand miles for a move, but we chose to go with Ship a Car Direct because of the friendliness of the people who answered all of my questions with great detail. Their customer service was wonderful. Their reps were very easy to get ahold of, were very responsive through email and phone, and answered all our questions with examples. The quote I got was accurate and reasonable for the service that I received. However, the contractor that Ship a Car Direct had chosen for the delivery was a little defiant or compensational. Other than that, the delivery went smoothly.

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 27, 2018

    I was moving and I needed to transport a vehicle from Utah to Tennessee. I checked out about four different transport companies and Ship a Car Direct was the most willing to help me out with pricing. They also gave me a good quote. I went with them and they were very kind. Plus, I was able to get all the information that I needed from their reps and I had a great interaction with the driver. In the end, the delivery was done in about three days and it was very quick.

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    Reviewed Sept. 27, 2018

    I was relocating and needed to ship my Mercedes. I sent an email to Ship a Car Direct and a rep replied back a quote. The rep handled the transport pretty well and it took four days. Also, I told the driver where I was gonna meet him and he had the car out already. I checked the car and he gave me the documents that he needed to be signed. If anyone asks about Ship a Car, I would tell them to go with it.

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    StaffDelivery & Shipping

    Reviewed Sept. 26, 2018

    I was moving cross country. A friend of mine heard about it and she shipped my car for me. It was an amazing gift and I was shocked that somebody was going to pay for my car to be shipped. She chose Ship a Car Direct and the whole thing was awesome. The driver was very smooth and easy. He was a good driver and a very nice fellow. He picked up the car and kept in touch with me on the road. My car was here before it was supposed to be and it was delivered in perfect working order. I would tell a friend that my car was shipped via Ship a Car Direct and would suggest that they check them out.

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    StaffDelivery & Shipping

    Reviewed Sept. 26, 2018

    I purchased a 2016 BMW M235i in California and needed it shipped to Texas. Ship a Car Direct had very good ratings online. A lot of the reviews were very optimistic about the company. I worked with Renee and she was very easy to work with. When an issue came up, she got right on it and made sure to fix the issue and get the shipping back on track. I was pleased with how she handled my requests. She was very knowledgeable and was very helpful as well.

    My vehicle rode on a trailer and the driver found a spot nearby where he could park that was off the main road. He then got in the car and drove it down the ramps. He had me take a look at the car and made sure there was no issues that resulted from the shipping and then I signed the paperwork saying that there were no issues. Ship a Car Direct did a good job and I’m satisfied with their work. I recommend them.

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 25, 2018

    I was being sloppy with my delivery date. However, the staffs from Ship A Car Direct has been very responsive to my requests in update the timing. Almost every email is responded in <30 minutes. Their attentive communication has made the care move so seamless for me, despite my back and forth on updating the delivery time.

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    Reviewed Sept. 25, 2018

    I was moving from California to Texas and I had an SUV and a sedan. Ship a Car was listed with the Better Business Bureau and they seemed to have good reviews. I talked to someone named Jennifer and she handled the transport fine. Initially, I was a little concerned but the driver who picked up was very good and the cars got there on time. Before I knew it, the cars were there and in good condition.

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    Reviewed Sept. 25, 2018

    My full time residence is in Michigan and I bought a second home in California. I had a small car that I wanted to bring out here and I looked at three other companies. Ship a Car Direct was midway in the price point but they had stellar reviews and was not pushy. Stephan, the lead guy, was very helpful both on the phone and via email. I gave him my information to initiate the service. He provided emails and kept telling me to call him if I had further questions. He then provided me with the order service which provides you with the name of the person in charge of damage. They sent information about an app to take pictures of your car, pre and post. There were also reminders. That was a very unique feature which said to me that they take it seriously about getting your car in good condition.

    It became clear to me that Ship a Car Direct did the services of a broker for truck drivers so I was a little apprehensive because it was getting close to the time before the plane leaves before they contracted with the trucking company. The pickup was perfectly fine and the truck driver was very helpful and reasonable. At the other end of the pickup, he was here on the day that he said he would be here. He called me the day before the delivery and on the day itself, they couldn’t bring it directly to the house because of weight restrictions on the road way out in front. So I had to take the taxi less than half a mile to be able to get the car where he could drop it off. With that, I gave him a certified check for the balance and he didn’t ask me for anything more. He backed the car off and I didn’t see any kind of marks or damages of any sort. My experience was fine and I would recommend Ship a Car Direct.

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    Reviewed Sept. 24, 2018

    My experience was great. Scott was very helpful and quick to reply to my phone and email questions. Transport was on-time and Hector, the driver provided periodic updates. Everything was easy and smooth. Thank you, www.shipacardirect.com!

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 24, 2018

    When I was relocating from Pennsylvania to California, I looked at three transport companies and based on pricing and positive reviews of people that have used the service, I went with Ship a Car Direct. I called and Stephan, the rep, was very helpful. The quote that he gave me was competitive. It was also accurate since they quoted $1,75 and that was the final price. I anticipated the delivery to take more than a week, but it took just five days and it was good. The driver was also very good and he didn't damage the car. Overall, my experience with Ship a Car Direct was very positive. I would recommend their service.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 24, 2018

    I looked at three shipping companies and eventually decided to go with Ship a Car Direct because of their reviews and website. Their customer service is excellent. The quote they gave was good, but that was not what it turned out to be. But I was aware that it was only a quote. Also the price is still low with them compared to others. The delivery driver was also very good. Everything went smooth and I would use them again.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 23, 2018

    Ship a Car Direct had a good rate online and their price was much lower than the other company I looked at. I had them ship a Volkswagen to my daughter from Richmond, Texas to Washington, DC. The customer service reps were very helpful and friendly. They were constantly sending email with info that I needed. When the car was delivered, my daughter said everything was okay. I was very pleased. The transition, pickup and delivery went smoothly and everything happened much quicker than I thought it would, so I was very impressed. I was very satisfied and Ship a Car Direct is the company I want to go with.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 23, 2018

    Ship a Car Direct was one of the first that I had called and it was a whole learning process for me. After several calls and having conversations with three different companies, I felt most comfortable with the Ship a Car rep who I dealt with. The rep seemed to be the most honest and the one that I felt like I could trust getting the car out there in the timeframe when I needed it. Ship a Car was not the cheapest in price, but given the time frame that I was working with, and the budget that my daughter could afford, I was willing to pay for it. As far as I was concerned, I made the right decision. My daughter was moving out to California and I wanted to get the car to her.

    The final cost was exactly what I was quoted. The vehicle was transported a little over 2,200 miles. I was there for the pickup while my daughter and my wife were there for the delivery. It was a smooth transaction. Everything seemed to be sound about the car. Unfortunately, we had some transmission issues with the car a day after it was delivered so it was in the shop and we had a $2,800 bill. I don’t know that it could have been attributed to the shipping and there was no way for me to prove it.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 22, 2018

    The customer service was fantastic. Matt with Ship a Car Direct answered every call and email without hesitation. The carrier was equally professional and timely. Insurance certs were provided, the price was right, and the car arrived safe and sound. The key is determining any dates that the car should, or should not be picked up/delivered. You have to consider your timeline, so they can schedule carriers efficiently. Excellent service. Thank you!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 22, 2018

    I had already moved and I needed my 2012 Ford Fiesta transported from Amesbury, Massachusetts to Santa Ana, California. I looked at over 30 transport companies and Ship a Car Direct seemed to have very authentic reviews and they're accredited by the BBB. There's a lot of shady companies in the moving business and I found this out because I almost got scammed, like with my move to California. So, I was very cautious about which transport company to pick and Ship a Car seemed like the most reputable one, and they definitely came through.

    The reps' knowledge and expertise were excellent. I sent out an email to get a quote and I got a quote back in the same day from the rep, David. The first quote that I got sounded good. But then, I got informed that the price was gonna be bumped up a little because of the location, but it was still a reasonable amount so I wasn't upset. I had short email communications with him back and forth, then he set me up for the move. Everything seemed to go fine with the delivery. The driver was great and he came right on time, by the hour that he said. He called me every 15 minutes and told me where he was. Then he delivered my car five days early, so I'm very happy. The entire transport from picking up the car to its delivery took six days, which is pretty good for a cross-country transport. Moreover, I got my car in one piece, without a scratch.

    I'm happy as well with the final cost of the service. It was within the range that I was expecting and it wasn't too expensive. There are a lot of transport companies that take your car and then bump up the price at the last minute. I had done a lot of research on Ship a Car Direct and they seemed good. I was very comfortable with them throughout the transport. This company deserves to be recommended and I would recommend them. I would tell people to use them and not look at anyone else.

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    Reviewed Sept. 22, 2018

    I had a little sports car in Denver. Then I moved and I had to get the car out of there and bring it to San Diego, California where I live now. I looked at about half a dozen transport companies. The reviews on ConsumerAffairs for Ship a Car Direct were excellent about how easy it was and Ship a Car's rep, John, was excellent. He was a no non-sense guy and he got me all the details I wanted. I did the online quote calculator. It was great and I totally would recommend it. What was interesting was that I filled the online calculator and the price and I got ten different companies that called me. Then I got a rebate because I filled out a customer satisfaction form.

    John also followed up with the carrier. They were delightful to work with. They always responded to my emails and they always talked to me when I made direct phone call. It was a good and fantastic carrier and the delivery was efficient. The car was clean and there was no damage to it. It took the carrier a day and a half to get the car from Denver to California. The guy was in the car. He picked it up on a Tuesday and he was there on Thursday. When the driver got here to San Diego, I had to have it delivered to a friend’s house because I wasn’t around to receive it. He unloaded the car and everything was great. And what I had to pay at the end was exactly spot-on with the original quote. I had an excellent experience with Ship a Car Direct and I’ll recommend them. Call John. He’s that easy. Or go online and do a quote and they’ll call you. Ship a Car Direct is the company to work with. They’re the best.

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    PriceDelivery & Shipping

    Reviewed Sept. 21, 2018

    I shipped a couple of cars with Ship a Car Direct and it was a very good experience. When I relocated to California and I needed to ship my BMW from Chicago, I looked at four or five different transport companies and I liked Ship a Car for the information they provided, their responsiveness and the price. I submitted the location and then they sent me an email with contact information. Then I contacted Ship a Car and asked questions. They walked me through the process and gave me proper information. They told me what it would take to do it, how long it would take, what the process would be and the details. They tried to make sure I understood. While some prices were either ridiculously high or ridiculously low and one would question the authenticity of those, the quote I got from Ship a Car was fair. Their price was about average when I looked online.

    The pick-up and delivery of my vehicle went very well. Our house is not accessible by a big truck and they came as close as possible to the house. It took six days for the car to get to California. They told me that was how long it was gonna take so we planned for it properly. Then when they came to get the car for me, they dropped it off within meters or yards away from the hotel where I was staying. It was very convenient. Everything was fine and what I paid at the end was fairly close to the quote I got. Ship a Car Direct made something that I was nervous about very easy and manageable for me, so I was thankful for that. I would recommend them as a first option.

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    Reviewed Sept. 21, 2018

    We lent a car to a friend up in Boston and we couldn't go up there and physically drive it back. I looked at a couple of other people that ship vehicles and Ship a Car's price came in under everybody. Also, the other companies started to get really pushy. I went with Ship a Car and the man that I dealt with was great. I left a message for him because I couldn’t submit my request online for whatever reason and he called me back on a Sunday night. That Monday was a holiday so he wouldn't be able to find something but he said he would let me know later in the week once they do.

    Matt answered all my questions and knew exactly what he was doing. He explained every single step as far as what I would have to pay upfront and that would need to be on a credit card and then the rest, I would have to give to the transport guy. As soon as they got something set up, he let me know. He found somebody for me on Tuesday and he said the guy that they got to drive it would contact me directly. The driver did and the car was scheduled to be delivered on Thursday but it was delivered on Wednesday. It was very painless and it was very easy to deal with Ship a Car. I was totally pleased with the entire process and I am 100% satisfied with the customer service.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 20, 2018

    I needed a transport service for a move from California to Massachusetts and Ship a Car Direct was a little cheaper than the other places I looked at. Also, they had a good rating and good reviews. Their rep had pretty good knowledge and expertise and the quote they gave me was good. Then, they called when the car was on its way and the driver also communicated. The delivery was fast and it was a relatively good timing.

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 19, 2018

    I have two kids out on the West Coast and I wanted to bring the car back over the summer for maintenance, to clean it up and to get it ready then ship it back. I wasn’t very satisfied with the shipping company I used getting it here so I used Ship a Car to get it back. I had recommendations from other people who had used Ship a Car Direct and the communication level with them was much greater and more often than the other companies I’ve used. They did a nice job and I worked with one person which was what I liked the best.

    The price was okay for the quality of service and it was accurate at the final cost. But I've shipped three or four times with other companies for anywhere from $200 to $400 less, especially when it’s just the kid's car. Also, if you have a long period of time in which you can have the car picked up and delivered to the final destination, they can have a longer time to find a carrier that will carry it for less. And I had a really long period of time so I was hoping for something less since it was the kid's car. But they didn’t wanna negotiate any. The cost would have been a little bit more palatable if it was a little less. It was just slightly overpriced but everything went well. If you take the price out of it and consider the customer service, the communication through email and the constant letting me know what was going on, it was fine. You get what you pay for, I guess.

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    Reviewed Sept. 18, 2018

    Could not have expected more from Ship A Car Direct, the customer experience and professionalism exceeded our expectations! The vehicle was picked up and deliver exactly as arranged and everyone kept us notified along the way. We highly recommend Ship A Car Direct!

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    Reviewed Sept. 18, 2018

    We needed to transport a vehicle about 1,800 miles as we have two different homes and we go back and forth every year. Ship a Car Direct set up the transport and made all the arrangements before anybody else did. They also got back to us online on the quote which ended up exactly the same as the final price. When the vehicle was delivered, a friend picked it up as we were on a trip and the driver delivered it right to our driveway. It arrived in perfect condition.

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    Reviewed Sept. 17, 2018

    I was very pleased with my Ship A Car Direct experience. They provided me with a personal representative throughout the process, and he was helpful from start to finish (guiding me on timelines, how the process would unfold, answering questions, etc.). The carrier was also communicative and timely, and my car actually arrived a day earlier than expected. It arrived in the same condition as when they picked it up from me. Good experience!

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 17, 2018

    I looked at about five different companies and it was all about the same as far as pricing. But being able to get a quote from Ship a Car Direct without providing personal information helped and made a big difference. I also chose them because of their customer service. They did well on the whole professionalism front and the follow-up. Plus the person I dealt with actually did what he said he was gonna do. The quote was accurate as well. I shipped the vehicle from LA to Ohio and the driver kept me updated. He actually delivered the vehicle sooner too. In the future, I will use Ship a Car Direct for any other shipping that I have to do.

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    Reviewed Sept. 16, 2018

    I was shipping a car from my house in the East Coast to my apartment in LA. I had used Ship a Car Direct before, so I didn’t go anywhere else. I worked with Jennifer the first time around. She was great. I went back to her directly and worked through her. I trusted that she would give me the right price. It was almost identical to what I had paid the first time around, so I figured it was good. Also, the final cost of was the same thing that they had quoted me, and then there was a rebate. From beginning to end, the transport took four days, which was what I expected. My car's condition was good when it came. It was dirty, but there were no scratches or damage. I’ve told other people that I know that are thinking about moving across the country to look online and go to Ship a Car Direct.

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    Reviewed Sept. 15, 2018

    We were relocating and we had Ship a Car Direct transport our 2008 Honda CR-V. The first company we looked at would not allow us to put anything in the car. We put a baby high chair in the car because we need it. We can use it as soon as possible when we move to our new house. When we asked Ship a Car Direct, they said, “If it’s not the bulky things or some heavy things, it’s okay.” We really appreciated that. We are very satisfied with Ship a Car Direct. Everything is so smooth, and all in our expectation.

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    Reviewed Sept. 14, 2018

    I used Ship a Car Direct's online quote calculator but I had sent them the wrong location for the vehicle when I started, so I went directly to the email for the second quote. Their quote wasn't the cheapest and I had quotes from 10 transport companies, but I went with them because of their overall reviews. I've never shipped a car before so I wasn't on top of what to expect but everything was as advertised and Ship a Car Direct did a great job. They exceeded the delivery by three days but it worked out for me. The car arrived a little dirty, but it was fine. Also, their reps were great and very responsive.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 14, 2018

    I purchased a car from out of state and had to have it transported from Texas to New Jersey. It's a long-distance transport with 1,500 miles or more and Ship a Car Direct was the best, hassle-free experience from looking at reviews online. Also, their business model definitely made sense for me. I wanted to make sure that in case something happened with the whole delivery process, I had someone reasonable that I could go after or a trustworthy company that I can fight back. Because Ship a Car Direct is a company trying to build a good reputation, they would definitely make sure that nothing would go wrong. Working with their representatives was great and they answered every question that I had. They explained the process to me and I was comfortable dealing with them. They also communicated well with me. I wanted the initial hand-off to be as smooth as possible, so they made sure of that.

    The process was handed over to the driver's company and from there, I was responsible for handling or communicating with driver entity. Because all the process was already detailed out, all I had to communicate with the driver's company was the pick-up date and the delivery date. They were definitely communicative and on time. Even if there was a delay, it was not possible for them to pick on the 8th and they wanna do it on the 9th, they communicated well in advance so that I was prepared for it. They gave me a timeline for the delivery date as well and they came. They shipped the car right at my doorstep, which was really great. Moreover, the quote was accurate in the end. It was mentioned to me that it might change but it did not. I was paying a little bit more for the whole transaction, but that comes with a peace of mind. So, overall, my experience with Ship a Car Direct was really great.

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    Reviewed Sept. 13, 2018

    I bought a new Lexus in Fort Worth, TX and need to ship to Bothell, Washington, went to Transport Review website and looking for a transportation company. Decided to use Ship a Car Direct because they seem to have the best review, call them and spoke to a gentleman name Scott, he was very thoroughly and detailed. I place the order and received the confirmation of pick up in the same day.

    The driver called me 90 min before arriving the pickup location, got my car and placed on the trailer. 3 days later I got the call from the driver notify me he'll be at the drop off location in about 90 min. The car was in the same condition as when it was picked up. Driver was very courteous and polite. at the same time I received an email from the Ship a Car Direct and I was able to download an app if there should be any damage. This has been an unbelievable pleasant experience dealing with the entire team from the Ship a Car Direct... No question in my mind that they will be my 'only' choice when it comes to auto transportation need. And I'd highly recommend to everyone I know. Thank you Ship a Car Direct...

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    Reviewed Sept. 13, 2018

    We were booked with another company but when it came closer to the time for our move, they increased the price significantly by about 20%. We cancelled our shipment with them and went with Ship a Car Direct, and we had a great experience. They shipped our vehicle for the price that they quoted us on the day that they told us they would, and it arrived the day they told us it would arrive. There was no damage and the carrier was very friendly.

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    Reviewed Sept. 12, 2018

    My father passed away and I was shipping his car down from Indiana to Florida where I live. My husband did a lot of research on the internet and he said Ship a Car Direct had the best reviews. Their rep was really great. I was only up there for a week and I kept stressing that I needed the car going back by Friday. She did what she could and we got it out there by Friday. I was very pleased with them. However, the quote changed. Originally, it was supposed to be 775 total for everything and I ended up paying over $1000. She took some of her fee and put it towards the driver's fee so that more people would wanna pick up the car, but the driver's fee was more than what we were originally quoted. With the urgency, we went ahead and accepted it.

    The driver was friendly and great. However, his truck wouldn't fit at both locations. We had to bring the car to him and then we had to go pick it up because of the little bridges that his truck couldn't go over. Other than that, everything was fine with the car and the driver. They told us we were gonna get it on Thursday and then the driver changed it to Friday, but then ended up going back to Thursday and we were happy with that. Also, Ship a Car Direct has an app where you can go around and take pictures of the vehicle when you leave and when you pick it up. We had a good experience with them.

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    Reviewed Sept. 12, 2018

    We were moving across the country from Seattle to Boston. We had to ship a Prius and an Audi. I connected with someone who had done extensive research and calling around, and they had had the best experience with Ship a Car Direct. Ship a Car undercut my expectation on the price, so that was even better. Their customer service reps were incredibly responsive. I called and chatted with them and they were super-helpful. They were managing a lot of cases, but they were able to pull up my case, know my concerns and needs might be, and then respond to them directly. They were really good. They did the pick up on the 23rd and we got them on the 1st. So we had to spend very little time at our new place. It was a number of hours before we got the cars, and it was awesome. The driver was very efficient, driven and reliable. It's a good and straightforward service. They're very professional and I recommend Ship a Car Direct.

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    Reviewed Sept. 11, 2018

    Ship a Car was great! They were very professional and always got back to me with in minutes. The experience was smooth and easy. My car was picked up and delivered with any issues. I would highly recommend Ship a car!!

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    Reviewed Sept. 11, 2018

    My daughter had to transport her car from Houston to Miami. I looked at reviews and made some calls. Ship a Car Direct had the best reviews and the best price. I called them up, and Jennifer, the person who helped us was really good. Ship a Car Direct gave me a price and stuck with it. They sent emails, confirmation, and always followed up. Whenever I called, they would call back right away. The delivery of the vehicle went perfectly. They picked it up from my daughter and they brought it here. They even arrived earlier than expected but checked with us to make sure. We had an excellent experience with Ship a Car Direct. I have recommended them to a friend.

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    Reviewed Sept. 10, 2018

    I used this service to ship a Mercedes E350 from Pennsylvania to California. I wanted it delivered by a certain date as I was giving it as a gift to my daughter. It arrived two days ahead of the committed date. John was very responsive and always returned my calls promptly which gave me a high level of comfort. Will definitely use them again.

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    Reviewed Sept. 10, 2018

    I needed a car transport from Nebraska to California and I was in a hurry. I looked into other companies but Ship a Car Direct has this very good website and they send all these videos. They also have an app to take photos before the car is shipped and after the car is transported. One guy gave me a quote of 1,200, then I called. When I got a quote online, it was around 950 and I went with the 950 one, but he couldn’t find a carrier with me for the next two weeks so that was problematic.

    I abandoned the plan of transporting but a month later, I decided to do it again and went back with them. I got a quote of 1,200 but they found a carrier with 1,150 price so everything went fine then. The driver came to one of the parking spots and he delivered two days earlier than expected. I picked up the car and it was in good condition. It was a perfect experience. Ship a Car is a good company. They charge extra but it’s worth the money.

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    Reviewed Sept. 10, 2018

    I was relocating from Delaware to Florida and needed to ship my car. I searched over the internet and saw a couple of things, but felt that Ship a Car Direct was the better one. They are very good and I'm okay with the service. I got my car on time and everything was fine.

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    Reviewed Sept. 9, 2018

    I googled different companies and requested a quote from all of them. Ship a Car Direct seemed the best looking one, and from all the emails I got, theirs had the easiest interface. I was also called right away. During the delivery of my car, the driver called me a couple of hours earlier than the scheduled time. His truck wouldn't fit on New Haven's tiny road so he delivered the car to my apartment and I picked it up. Also, the final price was the same amount as the quote given to me.

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    Reviewed Sept. 8, 2018

    I used Ship a Car Direct's online quote calculator and then I received a follow-on email from Jennifer. I reached out and called her to have some questions answered. She was upfront that a portion of the price was the brokerage fee and the other part was going to the driver's, and everything seemed fair to me. Besides, the cost from the other company I looked at was $500 more. Jennifer was also very good at communicating the process and how things worked, and alleviating concerns. It was fantastic.

    There are a lot of military people who have to ship vehicles across the country though, and if Ship a Car Direct included a blurb that was military-friendly, it would draw further business. I’m in the navy and we were being transferred from New Jersey to San Diego. I was given an estimated delivery date but the driver arrived four days ahead of schedule and it caught us off guard. It would have been a little bit more helpful to receive a call in transit to tell us when he would be arriving. But it was fine. After all, it's better sooner than later. The driver was also very friendly, courteous and nice, and he did a really good job. The vehicle was dirty but that was expected and other than that, it was in perfect condition. The quote was also 100% accurate.

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    Reviewed Sept. 8, 2018

    I was relocating and I needed to transport my vehicle. I've read the reviews and Ship a Car Direct got all good reviews so I went with them. The sales rep, Scott, was great and very knowledgeable. He put me at ease because it was my first time to do something like that. Their quote seemed reasonable and they were the same with the final cost of service. I got the vehicle the day I was supposed to and everything was fine. There were no dents nor scratches.

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    Reviewed Sept. 7, 2018

    We needed to get a car shipped from Denver to Massachusetts for my daughter's use. We used Ship a Car Direct since we've used them before and we had a good experience. We also had a great experience this time with their customer service, and the quote as well as the time frame were fine. However, I was disappointed that there was a dent on the car. My sister-in-law accepted the delivery and reviewed the car but she didn't notice it. It wasn't Ship a Car's fault that this happened though, it was the people that shipped it obviously. Next time, I will be more careful and make sure that we look at it before we let it go.

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    Reviewed Sept. 6, 2018

    I had quotes from three transport companies to move my car 3,200 miles and I liked Ship a Car Direct’s responsiveness as well as the professional level in which they handled things. The customer service was above and beyond. The rep was in contact constantly during the time when they sent the request out and brokered for an actual carrier to let me know where the process was and how things were getting along. Once the carrier was contracted, they had all the processes in place in terms of giving me the platform in which they take all the pictures and file the condition of the car, both before and after, and all those kinds of things. So, the level of care was really great.

    The driver was great both on the pick-up and the delivery end. He turned up a day early and called well in advance to let us know that he was running early and if that would be okay. He got it exactly where it was supposed to be and in good condition. Plus, in the end, the price came down $25. My experience with Ship a Car Direct was fantastic and I highly recommend them. They were fair, honest and accurate. It was an experience that I had never dealt with before and had trepidation, but it turned out to be absolutely painless and perfect. So, I can't ask any more than that.

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    Reviewed Sept. 6, 2018

    Ship a Car Direct was moderately priced and had the fastest delivery date when I had to ship my four-door Dodge Dart from Florida to Washington State. I got a price range online and customer service emailed me the final quote. I got a quote that was not too much from the low end. There was a $300 difference from low to high and it closer to the lower side. When I put my quote in, they called me fast. I’ve never shipped a vehicle before, so they let me know how the process would go. While my car was shipped and leading up to it, they were always emailing me, letting me know tips and tricks, asking if there was something I was concerned about, and how to handle it. They were pretty professional in that aspect.

    It took six days from pick up to drop off. The driver let me know when he was gonna be there. When I saw him, he unloaded the car, we did a walk-around, and signed the paperwork. The car was dirty but that was expected from a cross-country move. It was delivered a day later the original schedule, but it was done first thing in the morning. Everything else went according to plan.

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    Reviewed Sept. 5, 2018

    Ship a Car Direct was terrific with excellent communication and guidance throughout the whole process. This was my first time shipping a car. Stefan was my contact. He emailed regularly to update me and tell me what to expect. The quote was the final price. The company selected, UZB trucking, did an excellent job as well. The contact person called to let me know when the approximate pickup, date would be, and my car was picked u on time. The driver also called ahead to let me know he would be there within a half hour. I definitely recommend Ship a Car Direct.

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    Reviewed Sept. 5, 2018

    I was over in Virginia and I needed the vehicle to be shipped far to Washington State. I looked at just one other company but I went with Ship a Car Direct for the customer service and the readiness by which they were able to communicate. They were effective in communicating early and often. They let me know all that was needed to be done and if something happened, then they would give me a call about increasing their bid. The other company, meanwhile, just sat on their phones. Ship a Car Direct's quote changed a bit but they were willing to absorb any additional cost that was greater than what they quoted. That was a very good mark of customer service.

    The shipping experience was good, however, the first part of the pick-up was a little bit more of a nuisance because the driver kept switching the times around based off the other customers that he had. When I kept calling the driver during the estimated date of pick-up, he kept saying, “Oh, I might be an hour or two. I can pick it up over here at this location maybe.” When that time would come around he would be like, “Oh, it might be another hour.” So I was constantly, “Am I gonna have a car today or not?” Finally it turned out that he was gonna be able to pick it up more readily the next day.

    We found a time that worked the next day a lot better because he was less busy. The receiving side of the experience was very straightforward. He gave a time window and said he was gonna be at this place and was able to get it done in one shot. Still, I didn’t like that he gave me an estimated time and wasn’t able to follow through with it. It would have been better if he played it on the safe side instead. Nevertheless, the vehicle came back exactly fine. It was a bit dirty but that is what you get when you go across the country. Everything was great.

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    Reviewed Sept. 4, 2018

    Quick, smooth, seamless, overall excellent service. All parties involved were very professional. Constant communication via email and through cell phone as shipping date drew close, so I was always in the know. Car arrived at destination in perfect condition. Would highly recommend. Thanks!

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    Response from Ship a Car Direct

    Hello Noel,

    We are glad to know that your car transport went smoothly. We are also happy to know that you had a seamless experienced. We appreciate your recommendations. Thank you for choosing Ship A Car Direct!

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    Reviewed Sept. 4, 2018

    I was moving to Rhode Island so I needed to transport my vehicle from Wisconsin. Because of Better Business Bureau and Ship a Car Direct's rating, I decided to go with them. I took advantage of their online quote calculator and I was satisfied with that. Their customer service representative and the delivery of my vehicle were outstanding. My vehicle's condition was great. I was very satisfied with Ship a Car Direct's service.

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    Reviewed Sept. 3, 2018

    I needed to use a transport service to move 2,000 miles. Ship a Car Direct has good reviews and a competitive price so I chose them. I took advantage of their online quote calculator which is very important because there are so many companies out there, and there's no way to differentiate them if you can't see the price. Moreover, I had excellent customer service experience. The rep I spoke with was very good and the delivery of my vehicle went very smoothly.

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    Reviewed Sept. 2, 2018

    Since all auto transport companies are working from the same clearinghouse, the only thing that distinguishes one from another is the reliability of their claims and their ongoing customer service. ShipACar Direct gave us a reasonable quote with an accurate estimate of shipping dates. Their e-mail software is fabulous and the immediate response to questions and concerns was appreciated. We were very happy with the transport company they found. I am really impressed with the comprehensive service and good info that they provided.

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    Response from Ship a Car Direct

    Hello Barbara,

    We are glad that we made you very happy with the service we provided you. Thank you so much for choosing Ship A Car Direct!

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    Reviewed Sept. 2, 2018

    I moved from California to New Mexico and I'm disabled so I needed someone to bring my car out here for me. I called Ship a Car Direct and they were Johnny-on-the-spot. Within less than 24 hours, they had someone who picked up my car, put it on a truck, drove it out here, and got it here on the time that they said they would. They also gave me updates along the way and they were really fabulous! All the people that I spoke with on the phone were great and the guy who transported the car was really nice. He didn't speak a ton of English but he could tell by me smiling and jumping up and down that I was happy and he was happy. I was nervous at first because it is a brand new car. But it arrived in perfect condition. And they arrived early, so I was really happy because I was driving a really crappy rental at the time. I love Ship a Car Direct!

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    Reviewed Sept. 1, 2018

    My grandson moved to us in Texas and I wanted to help him get the car down there. I looked at three transport companies and I liked the way that Ship a Car Direct dealt with me. They were very open, very honest, had a good offer, and assured me that everything would be fine. I just liked the company, so I went with them. Their price was quite competitive, too. Then the driver had my grandson's number to call when they were ready to deliver. My grandson was very happy with the delivery and there was no problem with it. Ship a Car Direct's reps arrived on the expected time from pickup to delivery. We also had pictures taken before the car was shipped and after. Everything was fine.

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    Reviewed Aug. 31, 2018

    My father passed away and I had to have his car shipped from ARK to FL so I checked around and found Ship a Car Direct. The price was very fair and cheaper than others I checked on, and they picked the car up on Wed. afternoon and delivered it on Friday afternoon, no problems at all. The driver was a good guy, very professional and was exactly on time. I will use Ship A Car Direct from now on. Job well done.

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    Reviewed Aug. 31, 2018

    I looked at three other transport companies but Ship a Car Direct stayed in contact and they had things in their email that made it seem more legit. I also read their reviews and they were positive. Their quote was the same as most of the other sites that I looked at and it seemed pretty reasonable to me. It was almost the same as the actual charge which was good. The actual company who ended up doing the shipping called me three times to check in and finalize things. Also, I was texted the day the driver was out. The driver came and dropped my car off at the right time. The transport took eight days. They also had to store my car for a day before I got there. I had a great experience and I would recommend Ship a Car Direct to anyone who's shipping across country.

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    Reviewed Aug. 30, 2018

    I moved across the United States, from the West Coast to the East Coast. I looked at about 15 transport companies and I went on Consumer Affairs' website where Ship a Car Direct was second. Another transporter was first but when I called them, I was not impressed with them. So, I made the decision to go with Ship a Car Direct. I used them prior so I knew about them. That was years ago and it was a really horrible experience. I was very skeptical about using them again but this time, the experience was absolutely phenomenal and flawless. Apparently, things have changed and there was a representative that was no longer there. This time, the rep and the transporter that I used were early. I made a confirmation order and the pick-up time was six days prior, which was great. I had to get a rental car so I was kinda scrambling and my car was delivered within four and a half days.

    Also, the carrier contacted me on spot. If he said he was gonna call within an hour, he called right within that hour then he was on his way. And the night before he was to drop off here on the East Coast, he said he was gonna drop off between a three-hour window and ended up being earlier. So, he called me all the time and within that four-day period. Everything that the carrier company said they were gonna do, they did and so much more. The vehicle was dirty when it arrived here but that was expected from driving across West Coast to East Coast. When I first drove the car after the delivery, the transmission kind of locked up a little bit but it seemed to have kind of worked itself out. Also, there was a problem with the car's locking system but that is really an easy fix with the dealership.

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    Reviewed Aug. 29, 2018

    I bought my 17-year-old son his first car and since he lives in Seattle, I had to transport it from North Carolina, which is 3,000 miles away. My son said Ship a Car Direct had a high rating and made the decision to choose them. In addition, the customer service rep was excellent and the quote I received was reasonable. When his car was delivered, my son was there and he was fine with it. He said it was great, no scratch.

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    Reviewed Aug. 28, 2018

    This was a very smooth process from my first interaction with John to the delivery of my son's car. They were in constant contact with me and set my mind at ease through the whole process. The price was exactly as quoted and the car was picked up on the day requested and delivered on time as well. I highly recommend Ship A Car Direct!

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    Response from Ship a Car Direct

    Hello Howard,

    We appreciate your high recommendations. Glad to know your car transport went smoothly. Thank you for choosing Ship A Car Direct!

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    Reviewed Aug. 28, 2018

    I was moving 1,100 miles away and I needed to transport a Toyota Camry. The pricing, the people and customer service made me go with Ship a Car Direct. Their rep was very nice, quick to answer and informative, and the quote that I was provided was fair. The pickup was great too. The driver came and got the car, answered all questions and inspected everything. The driver was at another location at that time, so I had to go and get it from him which was okay. The condition of the vehicle was just the way I left it. I would tell others to go ahead and use Ship a Car Direct.

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    Reviewed Aug. 27, 2018

    Shipped my car from metro DC to New Orleans. Within 5 minutes of getting a price quote, I had an email that the carrier would arrive that day. Service was excellent. Car arrived a day early. Very pleased with the process.

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    Response from Ship a Car Direct

    Hello Nancy,

    We are happy to know that you are very pleased with the transport process. Thank you for choosing Ship A Car Direct!

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    Reviewed Aug. 27, 2018

    I was in Delaware and I got my job changed to Texas so I moved my family and my 2013 Toyota Corolla. I phoned four or five companies but I picked Ship a Car because my friend told me that he used it before. I had a conversation with the rep and everything went fine. She gave proper periodic updates, responded on emails immediately, clarified whatever questions I asked and followed up with me until pick up. Working with her was good and it was a hassle-free moment. Then, the pick up was on-time and the driver called me before delivery so I was ready. When the driver picked up the car, he did the inspection and took it out. The delivery was done within two days and I was really impressed on that. I feel good about Ship a Car. I've chosen the right mover and I'm really happy over that move.

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    Reviewed Aug. 26, 2018

    I got a new job and I moved so I needed to transport my vehicle from Buffalo, New York to Las Vegas, Nevada. I chose the top 5 transport companies which was rated the best and called all five of them and I ended up going with Ship a Car Direct. They were the top service and I enjoyed the customer service rep. The rep explained things to me very well because I had never done it before. It sounded like a very thorough approach to things and the price was good. I was able to compare the five companies I looked at initially and I saw that most of them were all on the same range except for one.

    Overall, Ship a Car's customer service was great. Their follow-up, making sure to let me know what was going on, was great. And the carrier they chose, Cars Inc., did a fabulous job. They were very good about everything. It took about a week to transport my vehicle. It was a long move and it definitely made things easier for me. It was a very pleasant experience.

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    Reviewed Aug. 25, 2018

    I searched for a car shipping company for weeks and Ship A Car Direct was the one that I decided to give it a try. They were amazing! The price was reasonable and John was always there to answer my questions and to help me with little details. I was assigned to a carrier but the pickup date was few days earlier than I planned. So I asked John and he found me another carrier that had the perfect pickup date (without extra charge but with the same kind and friendly manner). I was assigned to Ace Auto Trans and the driver was awesome! He took pictures of every part of my car. Then the car was delivered in less than a week from VA to CA without a single scratch! I was expecting to wait another week to have my car but when I received a call from Ace Auto Trans I was thrilled! I’m extremely satisfied! Highly recommend Ship A Car Direct!!

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    Response from Ship a Car Direct

    Hello Jin,

    We are happy to know that you are extremely satisfied with the service we provided. We appreciate your high recommendations. Thank you for choosing Ship A Car Direct!

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    Ship a Car Direct Company Information

    Company Name:
    Ship a Car Direct
    Year Founded:
    2008
    Formerly Named:
    Safe-Direct Car Shipping
    Address:
    150 Murray St Unit 224
    City:
    Niwot
    State/Province:
    CO
    Postal Code:
    80544
    Country:
    United States
    Website:
    shipacardirect.com