Ship a Car Direct Reviews

4,899,754reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Ship a Car Direct

Ship a Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.

Pros
  • Door-to-door shipping
  • No upfront deposit required
  • $500 built-in insurance
Cons
  • No terminal-to-terminal shipping

Ship a Car Direct Reviews

Filter by Rating

  • (3,444)
  • (193)
  • (15)
  • (7)
  • (30)

Popular Mentions

    How do I know I can trust these reviews about Ship a Car Direct?
    • 4,899,754 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Ship a Car Direct?
    • 4,899,754 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 5 Reviews 440 - 640
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 31, 2018

    Ship a Car Direct had good reviews, and I’ve talked to them quite a bit and they seemed they could take care of my wife's 1998 Porsche Boxster. Also, they seemed to have a relationship with the people that they contracted. That was contrary to what some other people do. It seemed like they had some reputable companies that they use for transport, and it turned out to be true. The carrier driver called us everyday, and the transport took three and a half days. The car got there early and its condition was fine.

    Thanks for your vote!
    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed Dec. 31, 2018

    We purchased a used 2017 Mercedes from a dealer in California and we needed it shipped to Spokane, Washington. My husband looked at two different companies and we ended up going with Ship a Car Direct. We had a friend that used them before who recommended them to us and said he had good service from them. We got a general price range for the transport and the quote that we got was reasonable. It was higher than the other guys so we would have liked it if it was a little lower. But considering that the car came in very good condition, we’re happy with it.

    We met the driver at a Walmart parking lot for the delivery. He brought the car down for us and let us look it over. He did it early the next morning so we could see in the daylight because he arrived the night before. So we thought that was nice that he was willing to take care of us that way. He was awesome also in communicating with us and we really appreciated that. He was calling us to let us know where he was and when he’d be in during. Other than that, the final cost we paid was reasonable and we were pretty happy with the delivery service. We'd recommend Ship a Car Direct.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 30, 2018

    I moved from California to Tulsa and I used Ship a Car Direct's service for the ease of getting a quote, accessing the quote, as well as the fact that they did not engage in high-pressure sales. I've also looked at 3 other companies where one guy provided a quote in writing, one didn’t provide a quote in writing at all, and another one delayed in providing a good quote. And all those 3 were high-pressure sales.

    Our quote expired when we finally booked with Ship a Car Direct and so it went up $10 or $25, but it wasn't huge at all. Rene was fantastic and she returned our calls quickly. She was available and had a wide variety of available hours. The pick-up and delivery was seamless. Delivery was done after three or three and a half days after they picked up, which was ahead of schedule. The driver called the day before and 2 hours before he was gonna drop off the vehicle, which was great. The vehicle arrived exactly the same as I left it too.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 30, 2018

    I was moving from Texas to California and I needed to ship a 2015 Acura. I have never transported a car before so I asked my colleague what he used when he moved from Maryland to Texas. He said he used Ship a Car Direct and that they were very good. So I blindly ran based on his recommendation. He said he spoke to a person from Ship a Car Direct who introduced him to John, the rep, through an email. So I sent an email to John in general and asked how many days the transport would take and what was the process. He explained it very well and I was comfortable.

    During that time, I also Googled a couple of other companies and they started to call me. Some of them were not very instant in giving their quote and some of them were instant but I was not satisfied with the quote they gave me. But when Ship a Car Direct gave me the quote, I was totally happy with it. I was also happy with the app and their customer service was really good. So I was talking to John whenever I had a question, plus their reps were available through chat, text messaging, and email. Overall, the experience was really good.

    There was a delay in picking up the car but it didn’t affect me much. I was a little nervous though because I had to fly out that day, so they just picked it up two days later. And when they were delivering it, the driver got sick so they had to deliver it two days after the scheduled date and that bothered me a little bit because I was at a new place and I needed a car. So, I was feeling kinda stuck. I sent an email to Ship a Car Direct saying that the driver was not here and every time I asked them, they said they would call the driver and they sent me the information. But when I called the actual shipping company, they told us that there was nothing that they could do as the car was on the road. So, Ship a Car Direct was at least talking to the driver and letting me know the information.

    When the driver arrived with my car, he stopped on a street side and called me half an hour before. Then he called me when he was here and I went outside. I was a little frustrated because there was dirt all over the car and since I did not have any experience in shipping a car, I was not sure that it’s a common practice for every car to have dirt and dust all over when it travels through stuff. Other than that, everything went well and the final cost I paid was the same as the quote they gave me.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Dec. 29, 2018

    Ship a Car Direct is a very good company from my experience. I would recommend it to other people. I looked at approximately 10 companies but I went with Ship a Car Direct due to their price, how fast they responded and how good they could answer the questions. I directly called them, and then it was David who picked up my call about a quote. Then later I kept receiving emails from Ship a Car Direct regarding tips that I should pay attention to when deciding which company to go to and things to pay attention to while transporting my car. So, later I investigated a couple of companies and decided to go with them, and the entire process was smooth. I paid a small deposit, and then they reached out to me regarding which carrier they were gonna assign me to, and everything was on schedule, so it went well. Also, I paid the same amount as the quote that they gave me.

    The driver called me a day before the pick-up and asked me if it was possible to pick up the car a bit earlier. He had a huge carrier that it would not be easy to go into the community. So, he suggested that I go to a parking lot nearby so that he could easily transport my car, which I felt was fine. So, therefore, I drive over that night, and then he did a very careful inspection of my car to make sure to document all the existing scratches and problems with the car, and then he took over from there. Regarding the drop off, he gave me a call approximately half a day earlier and told me that he will be here that day, and then he delivered the car to me. He personally drove the car because the carrier was too big to be in the community street and then he asked me to inspect it, and then drove back.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 29, 2018

    I was very happy with my experience with Ship a Car Direct. I had good interactions with the people that I spoke with. I was moving the car to my son, and they picked it up on Tuesday, and it was there by Saturday. It was within the expected timeframe.

    Thanks for your vote!
    Staff

    Reviewed Dec. 28, 2018

    Excellent service, was very helpful and kept in touch throughout the process... I had a specific day that I was going to be at my destination and they were very accommodating. I will use them again when needed.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Dec. 28, 2018

    I've used Ship a Car Direct previously to ship my car from the East Coast to the West Coast when I moved five years ago. Then when I was moving from the West Coast to the East Coast, I used them again. It’s a good service to use if you need to get your car from one place to the other, and you need it to be done consistently. The process seemed to be fine. They gave me a quote then I signed some forms and paid upfront, and then they took care of it.

    The initial quote was the same with the final payout. I haven't been in a situation where moving cost me $6,000. So I wish everything was a little less, but the price was reasonable. A guy came by but before he arrived, he gave me a call. I described to him where to go. He was nice enough and cordial and he asked about my car then we loaded it up. He checked for damage before he went. Everything was fine.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 27, 2018

    Company was very professional. Even though the first transporter canceled, they secured another transporter in less than a day. Vehicle arrived in excellent condition. Driver communication was good and was able to pick up the car with no hassle.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Dec. 27, 2018

    I did a decent amount of research and decided to go with Ship a Car Direct due to the fact that if the car got damaged, it seemed like they would step in and help to cover any of that cost if the actual shipping company decided not to. I requested a quote, and then they got back to me with a quote via email. Then I contacted them, and they contacted a bunch of carriers, and they were able to pick my car up the very next day, which was kind of convenient.

    Chris was awesome. He contacted me prior to picking the car up. Then, I actually called him halfway across the country, and he was able to give me at least a day and a rough estimate of the time that he would be here, which he stayed on point with. So, it was good. It was a quick and easy process. And the difference between the final payout and the initial quote was within 200 bucks.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 24, 2018

    Recently, I shipped an Audi A5 from Denver to Phoenix utilizing Ship A Car Direct as the brokerage service. I was very pleased with all aspects of the transaction from the customer service to the explanatory videos and, most importantly, the professional communication, pickup and delivery of the vehicle by the driver and transportation company. I highly recommend Ship A Car Direct and would certainly utilize their services again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Dec. 22, 2018

    We had a great experience with Ship a Car Direct, getting our newly purchased SUV from Wisconsin to Georgia. Scott was great, handle all of our questions when I called and emailed. It was a great comfort to us, since we had not shipped a vehicle before. Our car arrived in perfect condition, the driver Michael was very nice as well, keeping us updated all along the way. From placing the order to getting our car took a total of just 4 days! All we can say is wow, great job!

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 22, 2018

    I purchased a car out of state and needed it shipped. Ship a Car Direct had a good rating and a lot of people rated them. Their price was also competitive with everybody else. I figured that if they had enough positive reviews, they are probably a reliable company. I asked for a quote then I searched around and it was coming in line with other shipping options. A rep called me in getting things set up. I put in a date too early so there was an issue where they were gonna pick the car up before the paperwork was processed, and that was my fault. But I called them and they were able to reschedule things.

    The driver came to a parking lot near my house and he let me know when he was gonna be there. We met up, he unloaded the car and we looked it over. He took notes on all the little damage. He was thorough in picking the car up and he showed it to me. The original estimate they gave me was a little optimistic. They said it was gonna take three days from Arizona. I was a little surprised that it ended up to four or five days. But it wasn’t an issue for me.

    Ship a Car Direct’s communication was good. I knew they were paying attention to things and it was not like once they had the money, they were absent. They were following up on the process and making sure that I knew things. Like the final payment, they told me I had to get a cashier’s check and who to make it out to. They were thorough to make sure that things went smoothly. I’d definitely recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 20, 2018

    I moved from one state to another which was 2,500 to 3,000 miles away. I looked at at least 10 different shipping companies before choosing Ship a Car Direct. I read the reviews on Better Business Bureau that I assumed was an official website to keep track of all the good reviews. Ship a Car has a good grade there, so I went with that. I had different people approach me for different parts of the whole shipping process. I had another person contact me to let me know to take the pictures of the car for insurance purposes.

    I met with the driver in a large parking lot close to my house for the pick up. It was convenient and it worked through that open space. He came through right on time, but I’d appreciate it more if the driver called me at least half an hour before. He called me, but did it too early. Then I told him to call me when he was 15 or 20 minutes away but he didn’t. When I called him, I asked if he was 15 or 20 minutes away and he said that he was already there. But apart from that, he was there on time. He came through, he stood up, and he let me take some pictures because according to the app, I was supposed to take the pictures. I signed some paperwork and he picked up the vehicle. When I asked him about the payment, he said that he needed some payment that time when I dropped off the car, so I liked the fact that he didn’t ask me about the payment right away.

    My car was supposed to come in within seven days and it came within six days. He picked it up on Wednesday and I got the car the next week, Tuesday. If he started driving on Thursday, that was fast. Also, they charged me exactly what they told me they would charge me and I’m happy with it, although they said the driver wanted $50 more, so they increased the price. It was supposed to be 1,040 and it wound up to 1,100 or 1,090. Ship a Car Direct is a reliable company. The next time somebody gets a car shipped, they might not have the same truck company that I had so they could potentially have a bad experience, but Ship a Car Direct is handling that well.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 19, 2018

    Pick up on time. There is always somebody to reach out to and get updates about the shipping or the status of my car which is one of the most important aspects for me and my wife. The driver was efficient and stayed in touch. The delivery was earlier than expected, and the car arrived in great condition. Excellent service overall.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 17, 2018

    Overall I had a great experience with Ship a car direct and their carrier Companion Auto Transport. They were excellent communicators and did a great job of setting realistic expectations ahead of time. They have videos you can watch to explain the process. I highly recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 14, 2018

    My experience with Ship a Car Direct was Amazing. Super smooth. My Service representative John kept me up to speed every step of the with emails and phone calls pick up and delivery was on time. Again they truly did a great job :).

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 14, 2018

    I needed a transport service for my move from Texas to California and I looked at many companies. Ship a Car Direct gave me a good price and the quote was competitive. Interacting with their customer service rep was good and they shared the driver information with me. The driver was in contact with me all the way when needed. He was honest and he was able to let me know all the things beforehand such as what the process was gonna be, and he did exactly what he said.

    Thanks for your vote!
    Verified purchase
    Delivery & Shipping

    Reviewed Dec. 11, 2018

    Shipping through Ship A Car Direct was painless and worry free. Our daughter’s ‘79 Camero was shipped within a couple days of contacting them and arrived earlier than estimated. They kept us informed throughout the process and the car arrived without any issues. I highly recommend!!

    Thanks for your vote!
    Verified purchase
    StaffDelivery & Shipping

    Reviewed Dec. 10, 2018

    Best shipping experience I've had yet! I've shipped 6 cars over the past several years and all have been nightmares with overpromising, underdelivering with the exception of this most recent with Ship a Car Direct. Matt was friendly and honest and they got my vehicle to me from 2000 miles away in 8 days when I was expecting 2-3 weeks. I have found my shipping company for life!

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Dec. 10, 2018

    My partner and I were doing a cross country move and needed to ship an SUV. Ship A Car was the least expensive of all quotes, super professional and got the car to us within 1 week. Would highly recommend!

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Dec. 10, 2018

    I was very nervous having a car shipped 800 miles and I purchased the car sight unseen. They were very helpful start to finish on the transaction and guided me thru the process. I now feel like an expert. The car arrived on time and without incident. I would not hesitate to use them again and you should too. Keep in mind they are only a broker and each trucker is independent. Their job is to weed out the unscrupulous ones.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Dec. 10, 2018

    My son wanted to move from Virginia to Texas and I shortlisted Ship the Car Direct. When I submitted a request through Google I got hundreds of replies and phone calls and was really scared about it. When I called him he explained they are the brokers and they are going to find me a right shipper based on our data. He also explained how the process is going to look like, that we would tell them when we want to ship and have the car picked up. He explained how they were gonna charge me in the front.

    I was skeptical about what was going to work because I was also talking to another shipper. But finally, I decide to commit to him just based on his email and the list of emails changed. It looked like that the process is little bit streamlined. I also looked at the comments about them from various sites. And then he said that, “Once you committed, I’m going to find the shipper. But once I find the shipper, you have to pay this amount of money, that first phase, and then rest of the money you pay directly there.”

    And then he called me and said that, “Afternoon Saturday, you are ready to go, and this is when the guy’s going to come, this car is going to be shipped.” And then I also got the shipper’s details, who the contact person, then he emailed details. I was feeling little more comfortable because now I was getting the responses one after another. The driver called and said that, “I’m going to come in the afternoon. I said that, “Great.” And he said that, “Probably, I’ll come in the afternoon because I don’t want to have traffic.” And he didn’t come. I called him, and he said that, “No, no, I think there are issues there, traffic today. I’ll come tomorrow.”

    He said that he was going to come at 3 o’clock. Probably he came at around 4 o’clock. Me and my son went there, dropped the car. He inspected the car and checked every single thing, and he said that, “Here’s the number, and this is the day.” And I told him that, “I need the car on Monday, and I’m going to call you.” He said not to worry and that my car would be there. I booked another rental car for my son just in case, based on the comments that it takes very long time.

    I called the driver and he said it was our choice when we would pick up the car. I realized that he was already there, and I canceled my rental. I told him that I could pick up the car. I gave the office address of my son, where he works. And I told him where he was staying and it was in a hotel. He said that he could drop it there and just make sure that there is enough area where the vehicle could go. He went there around 8 o’clock and this was one day early because I thought that my son could use that vehicle.

    Everything was pretty smooth. In between, we also got a text and email messages regarding, “Hey guys, you could upload the car’s photos and every single thing just in case if your vehicle is damaged. So, we have the details and then we could do it.” I was feeling very much comfortable, and then the process just worked right on the money. I was extremely, extremely happy. And I never thought that it could be this easy. I will definitely recommend eShip again and again. If I will be using a transport company tomorrow, I’ll just use them.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 10, 2018

    I bought a new truck and I need to send my old one to my son-in-law. I saw great ratings online for Ship A Car Direct so I went with them and most of their sign-up process was done online. I talked to their customer service rep once on the phone and it went very smoothly. His level of customer service was great. Moreover, the quote calculator for the price range came out with an exact number and it was the number that came out at the end. The actual driver was spectacular and very professional. He picked up the truck at the shop and when my daughter and son-in-law picked it up, he was great as well. I was quoted a timeline for three to five days and he was there at two and a quarter. I would definitely recommend a friend to use Ship A Car Direct. They did exactly what they promised and the driver bent over backward to get the truck in Missouri.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 9, 2018

    I was buying a new car and it had to be transported from Chicago to San Diego. I looked at a handful of companies and I went with Ship a Car because of the readings I found online as well as the quote they gave. After I requested a quote, I got an email from them. I called with a few questions and the reps were able to answer. They were clear about what the steps that would happen would be. When the car was unloaded, I signed a form noting that I received it and checking for damages.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Dec. 9, 2018

    I was moving from California to Florida and in deciding to go with Ship a Car Direct, I mostly liked the pricing. I worked with John and he was very helpful. He kept in touch by sending emails and he told me that I had a carrier. The transport took seven days. I was able to text the driver and the delivery went well. They couldn't get in my development because it's a gated community. But they dropped the vehicle off as close to my house as they could get.

    Thanks for your vote!
    Verified purchase
    StaffDelivery & Shipping

    Reviewed Dec. 9, 2018

    I was moving from East Coast to West Coast and my friend told me about Ship a Car Direct. I talked to a rep and it was nice. He followed up regularly and he was responsive. The driver also did well. He looked for me before he came to pick up the car and he notified me before it arrived. The delivery took five days and it's reasonable.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 8, 2018

    I moved from Texas to Maine and it was very far so I didn't want to drive the car on my own. My friend had used Ship a Car Direct when he moved from New Jersey to Texas and since he was my long-time friend, I didn't have any second thoughts. I also read the review comments and they were all good. I called them and they were very accommodating. I had to leave early from Texas and I wouldn't be there in person to ship the car. They gave two of my friends’ names who shipped the car on my behalf and everything was good. The people at Ship a Car Direct were all good and nice. They were awesome.

    The car was delivered one day before the day they planned to give it to me. The driver unloaded it himself and handed the keys over. But he was asking for cash on delivery and I didn't have the cash on hand. So I spoke to the customer care and I asked them to take the money from my American Express. They took it and it was good. I was worried about the car but it came in good condition. There were no dings and that is why I'm happy with it. The service was worth it and they did not change the price from the quote either. It was about $1,085. The price depends on the miles. My friend shipped from Ohio to Maine and they got it for $800. But mine was far and I didn't mind. Reasonably, the price was good and Ship a Car Direct was outstanding. I had an excellent experience.

    Thanks for your vote!
    Verified purchase
    StaffDelivery & Shipping

    Reviewed Dec. 8, 2018

    I needed a car up here in New York from Florida and I saw Ship a Car Direct on social media. They delivered the car and everything was fine. They were very efficient and I recommended them already.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Dec. 7, 2018

    I purchased a 2007 Lotus in New York and I needed it shipped to Detroit. Ship a Car Direct had competitive pricing and they seemed to have decent reviews and professional online presence. I made a handful of phone calls and for the most part, I had good interactions with their reps. However, I had to reach out to find out what was going on rather than getting regular updates of the status of the actual shipment. After making the reservation, I would have liked to see updates on an every other day basis because at that point, I was expecting the car to be set up any day. The first communication I had was about a week and a half after the car was picked up. I got an e-mail saying that they were still working on it. Other than that, their reps were cordial and fine.

    The final cost was exactly the same as the quote, and it was reasonable. I booked the transport two weeks ahead of the first available pick-up date and then they were able to find a transport a little after two weeks after the first available pick-up date, and then it was transported within a day. I was expecting it to be picked up a little bit sooner but I was also expecting it to take a little bit longer to transport it, so it worked out fine.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Dec. 7, 2018

    My friend referred me to Ship a Car Direct, so I decided to try them. Their representative whom I spoke with was good. There was just a little problem as it took four days to find a trucker for me. Still, their driver was good. They contacted the rep, and the rep sent me a message when they will arrive. They checked the car and marked something on a paper sheet. Then I just handed them the car. The whole process was smooth. I used their quote calculator and their price was fair. Overall, I had a good experience with the company and I have since referred a friend to them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 6, 2018

    My brother had a Volkswagen that he did not need and he was gonna give it to me as a gift. Since he has used Ship A Car Direct before and had a very good experience, I got them to transport the car 1,850 miles, from Mesa, Arizona to Naperville, Illinois. The customer service team was fantastic and very thorough. If I had a couple of questions after I got off the phone with them, I would email them and they would get back to me in hours. It was excellent customer service. Initially, I got the quote online, but then, the primary person or the owner called me back to follow up, saying that it was a rough quote. They were a third-party and they arranged the shipping. The rep got back to me a day or two later and said he found a truck for me and it was the same quote he gave me.

    When the car was picked up from my brother’s end, he said it was excellent and quick. The driver came during the two-hour window they promised they would come. They walked around the vehicle, took some pictures, and then loaded the car which was a 5-minute thing. They came a day early for the delivery because the truck was in already but I happened to be available, so that was fine. They gave me a two-hour window and said they would be here at that time, and once again, they were. The car was delivered on a flatbed, so they must've taken the car off and put it on a flatbed and brought it to my neighborhood.

    The Ship A Car Direct team was very professional and dealing with them was easy. When transporting a car, we want it in the same condition it was sent and when it arrived, it was fine. There was no damage at all. Ship A Car Direct met all my expectations and the original quote was 100% on the button upon delivery of the vehicle. Their service was well worth the cost.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 6, 2018

    I was moving and I needed to have my RAV4 2015 transported from Maryland to Texas. I looked at many transport companies and when I read the reviews, Ship a Car Direct attracted me. David was always checking with me if I was okay, and he assured me that the car would be picked up on time. He wanted to make sure the car was cleaned up. He called me earlier and told me when the car was coming. When I was talking with him, he said it will take five or six days to have my car, but I was surprised that after two days, I got my car. I was happy. The driver called me and told me he would be here around 5:00 pm, but around 4:00, he called me and said sorry and told me that he would be late. He would come around 7:00. At 7:00, he called me and said he’s at the address. I got my car in good condition, too.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Dec. 5, 2018

    I spend winters in Florida so I needed my Jeep Cherokee there. I used a transport company last year and I did not have a very good experience, so I called Ship a Car Direct on the way back to ship my car from Florida back to Jersey. I used them again this year. Ship a Car Direct's customer service was excellent. I dealt with John and he followed up, sent me e-mails, and I didn’t have to guess what was going on and what he said that was going to happen happened. The price for the transport was fine, and the delivery of my Jeep went perfectly both times.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Dec. 5, 2018

    When I was moving to Georgia, the competency and friendliness of the person from Ship A Car Direct that called me after I did my little internet search and inquired sealed the deal for me. I was quoted a much higher price by our moving company, so I was surprised that it could be done for that lower price. The interactions I had with their rep were superb. She was very courteous, communicative, and knowledgeable. The whole firm did a great job, and I was fully informed throughout the entire process. I got a note, an email, a call or had the ability to call should I have any questions.

    On the delivery side, we had to leave the home a little earlier than what we thought. The driver was fine and I got communications from him, either an email or a text. He texted me where he was throughout the journey, just when he was getting close. He personally called me and let me know he was in the area and what time to expect them, so I felt very good about the driver. He was very professional and also communicative.

    I had an unexpectedly very pleasant experience that was a rarity these days because of the level of, not only commitment but more importantly, communication. There's a number of organizations that we could all deal with that are competent. They have their act together and got the right stuff. But the communication sometimes leaves us wondering whether we made the right the decision. For that reason, this seemed to allay any and all anxieties I might have about shipping my car with somebody for the first time that I was unfamiliar with.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 5, 2018

    I moved from Massachusetts to Texas and was shipping my Honda Accord. Ship a Car Direct had good reviews and I also got a sense that they were solid. I got a quote which was close to all the others and to what I expected. Everything went exactly as planned. Also, their reps kept in touch with me. The delivery of the vehicle went very well and they were ahead of schedule. The truck driver contacted me and arranged the meeting. It went super smoothly. Ship a Car Direct was marvelous and I had a wonderful experience with them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Dec. 4, 2018

    I needed a transport service for a move across country, from D.C. to San Diego. Initially, I used Roadrunner who took my money and never showed up, and they would never answer the phone which left me hanging. I called Ship A Car Direct because they were the next best deal I had, and they saved me. Moving across country, you don’t have a huge window and you gotta pick things up. They met my pick up window and met the same price. Also, the rep was outstanding. I told her my story and what I needed to do, and she delivered. She also updated me two or three times a day as to whether or not I was on the manifest and who the driver was. The company that they coordinated for me showed up where they told me to, was on time, picked everything up and got it out of there within an hour.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 4, 2018

    We shipped our car from Florida to Texas. The experience and the service were flawless from start to finish! Jennifer was our customer service representative and she contacted us frequently and answered any questions in a timely manner. Our driver was a professional! Pleasant and on time. We can’t say enough about the quality of the customer service and end results.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Dec. 4, 2018

    I purchased a car from my brother who lives in Maryland. The first thing I did was google shipping a car, and I made the mistake of clicking on one of those ads and getting a quote. Then I was bombarded with hundreds of emails and texts for a week or two. I finally found Ship A Car Direct and worked with them directly. I felt comfortable working with them. And also, they were a local company here in Colorado. The customer service rep was great. It was a very easy process. He emailed me a quote. When I was ready to ship the car, I just responded to his email and within about 48 hours, a driver was assigned, and my car was picked up. The driver gave me a timeline and he stayed in touch with me. I would recommend Ship A Car Direct. Their process was easy and the prices were reasonable.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 3, 2018

    The Ship-A-Car Direct team provided very good communications from initial contact to follow-up. Hooked me up with an enclosed car carrier, who also agreed to carry spares that came with the car, including 5 spare tires/wheels. I knew where the car was at all times. Had an nice phone app that took and organized a set of before and after transport pictures.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Dec. 3, 2018

    I shopped for prices and Ship a Car Direct had a better price, better quality, and better accuracy over other companies. The transport, from beginning to end, took four days and that met my expectations. Also, the condition of the car upon arrival was the same as when I left it.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 3, 2018

    My experience with Ship a Car Direct was very positive. I needed to transport a Bronco from North Carolina to New Jersey and I chose Ship a Car Direct for the ratings. Their customer service representatives were very prompt, efficient and friendly. Renee was awesome. She kept me up to date on everything. From beginning to end, transport of two days was what I requested. I could've done 24 hours but my son-in-law and daughter were being moved from one military base to another and Ship a Car Direct was courteous enough to give a two-day delivery so my son-in-law and daughter could get settled before the Bronco arrived. My son-in-law was there for the delivery and he took care of it. Everything worked out great. The driver came in and delivered exactly on time.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 3, 2018

    I was moving and needed to transport my car from Wisconsin to Washington. I looked at four transport companies. I checked Ship a Car Direct's reviews online and called them after. Their reviews were good and their price was awesome. With the other competitors, I was doubtful if things would be fine. Ship a Car Direct's rep was able to give me a quotation when I called. He said that he would be my traveling point-of-contact if I chose to go with Ship a Car Direct. They sent me a link to make the payment and scheduled my transportation. They updated regularly whenever my car was assigned for a pickup. I was in the know.

    The process from pickup to delivery took a week. We were coming in via flight so we were going to come at a different time than the actual plan of delivery. The car was delivered a day late than what we expected but it went fine. I was in touch with the driver and he was able to drop the car off after some minutes of waiting. It would have been nice though if the car was delivered on time because we didn’t have a car for a day or two when we came here. Other than that, the car was fine and I didn’t notice any significant scratches or dents. Also, I paid the same price that I was quoted and that was good.

    Thanks for your vote!
    John increased rating by 3 stars.
    PriceDelivery & Shipping
    After a positive interaction with Ship a Car Direct, John increased their star rating on Dec. 3, 2018.

    Updated review: Dec. 3, 2018

    I wrote a review yesterday detailing my frustrations with the company and immediately Ship A Car Direct contacted me apologizing for the situation and genuinely wanted to improve their communications.

    Original Review: Dec. 2, 2018

    I was looking for a company to transport my car from LA to NJ. I put in the request hoping that the company would secure a 3rd party quickly. The quote that I received was 200 dollars less than the actual price. Ship A Car Direct lists how they are cheaper yet they go off the third party prices. Additionally it's already an anxious thing to deal with shipping your car across the country, the worst part about it is that they wait till the very last moment to secure a transport company rather than doing it earlier. Therefore the 3rd party contacted me 5 days before shipment and therefore the price also increased. I am recommend another company with better prices.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    We are very sorry to hear you were not satisfied with our service. Unfortunately, in this industry lead time does not help get a carrier secured sooner. Booking a month in advance does not hold any more advantage than someone booking a few days in advance. The reason is because carriers will wait until their trucks are actually in the area and will pick up cars that are available to be picked up right then and there. If carriers commit too early they may encounter delays on their way across states and not fulfill the order. With so much time in between when the order is placed and when it gets picked up the price can change. We apologize again if we did not communicate that properly and we have refunded the deposit that you paid us. We appreciate you taking the time to speak with us about the issue and we hope that you will give us another chance in the future.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 2, 2018

    I needed to move my mother’s car from Mississippi up to North Carolina. When I searched online for transport services, Ship A Car Direct had the best reviews, so I went with them. I spoke to one guy who said that he was gonna have somebody call me the next day and they were gonna send my order to their sales team. Then, somebody emailed me and I got a call from a guy. The quote they gave me remained the same until the final pay off and everything went fine.

    Their process was good as well but I had an issue with the company that they contracted. I got a call from the company and the person gave me a timeframe on when I was gonna hear from someone. But I did not hear from someone by that timeframe. I reached out to the person but I was not able to, so I called Ship A Car. I expected them to contact and find out what the issue was but they just provided me with the number of the driver directly and we were able to get it resolved quickly. I was also able to communicate with him for the remainder of the process and the car was shipped in no more than three days. Overall, things worked out positively for me, but if anybody asks me about Ship A Car, I would give them a heads up on how Ship A Car dealt with my problem with the carrier.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 2, 2018

    I wanted to move my transportation from New Jersey to California because my project move was there. I looked at 10 to 12 companies and Ship a Car Direct did a fantastic job! Their efficiency on the quotation and the accuracy of the car pickup were very good. With other companies, no one confirmed that the car will be picked up a certain date. Also, the price is more and the price is too low. Ship a Car informed me that the car will surely be picked up at whatever date they give. Whatever the commitment, they keep the trust and everything is very good. I interacted with Reene, and she's very good. She helped me know all the cases and what the situation will be, if it will be delayed or when it will be picked up. The driver was also very good and friendly. I'm very much satisfied with Ship a Car Direct's transportation, pick-up and delivery. Everything is on time and perfect. It was a great experience.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Dec. 1, 2018

    I was moving to San Diego and I needed to transport my vehicle. I researched companies and went with Ship a Car Direct as they were good. When I talked to them, they were very hospitable and the customer service was efficient, excellent, and very informative. The person who I dealt with was great, as well. He was e-mailing me and he kept me up-to-date. Also, I was in contact with the driver.

    The only one thing I have with not shipping directly was when the driver was picking up the car in Boston, he was in a hurry. It was pouring down rain and I asked him if he could come a little bit later. But, he went to the parking lot and told me that he had to pick up the vehicle. So, we were in the middle of the parking lot where the rain was pouring down and he was hurrying to get on the truck while I was trying to take pictures. I told him to hold up, but he got on the truck and drove. He slowed a little bit down and that was it. Still, that didn’t deter me from using the company. My overall experience with Ship a Car Direct was great. The transport took about a week which was within the expected delivery time and the vehicle arrived in good condition.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Dec. 1, 2018

    We were moving from Ohio to Arizona and we had two cars. We were driving one and we needed to ship the other one. Ship a Car Direct had the lowest quote of the six companies I contacted although some of them were close. The tiebreaker was that I found Ship a Car Direct's website much more professional and informative than any of the other ones. They had very nice educational videos explaining the whole process, what goes on and what to expect. It also talked about their insurance. It was really nice to get familiar with the process even before getting into the middle of it.

    Scott, my main contact there, was also very helpful. I had a number of questions that weren't specifically answered on their website. I wanted some clarification on things and he answered my questions. The communication was excellent too. There were a lot of emails informing me of the status. I never felt like I was left out in the cold, wondering what was going on. Initially, I called about a month before my first pick-up date. I was thinking the more notice, the better. But Scott actually recommended that I call back closer to the date because the diesel prices are changing.

    So I called a little over a week ahead of my earliest pick-up date and they gave a three-day window for the pick-up. It was just before we were getting ready to leave for Arizona but no carrier picked up the order within that window. It was no big deal though. I left the keys with a neighbor and gave Scott the new contact information. The driver picked the car up right at the house there and then dropped it off right at the house here in Arizona. He was very good, polite, friendly and professional. He handled everything very well. From start to finish, it was just over two weeks. But the transport itself only took four days. The car was picked up on the a Wednesday and then it was delivered the following Monday.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Dec. 1, 2018

    I did my research about transport companies when I was relocating and found a retirement journal who rated Ship A Car very highly. I gave them a call, told them my location, where the vehicle was gonna get picked up from and be delivered. I also told them I wouldn't be at the location until the afternoon of Saturday and the rep was able to accommodate me. He took all the info, got back to me and had the arrangement set up. They were very reliable and my vehicle was delivered with no damage or scratches and in the same condition that it was taken in and the same condition I received it in.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 30, 2018

    I was moving and Ship A Car Direct made a lot of promises about having high-quality service. They also had a high Better Business Bureau rating and high customer satisfaction. Even though cost matters, I chose to go with them because of that. Even though the transport went smoothly, my company was satisfied, nothing was damaged and I was happy, there was a bit of concern that I had making me feel like maybe they weren't the 5-star quality place that they advertised. Firstly, I tried asking someone to communicate with the driver to make sure that they could get in touch with my contact at the pick-up location, and she told me that the driver didn't speak English. I found that to be a communication frustration.

    Another communication issue was when the car was delivered. When I spoke to the sales agent, I emphasized that I'm an over-the-road professional truck driver, so my car is gonna be held at our company terminal because it's company property. It’s just like anyone that has to live in a facility, or someone that lived in an apartment building or a mobile home complex, or perhaps had their car picked up from an airport. Anytime when you're dealing with someone else's property, you need to follow the rules.

    This was the way I described it, "When you come in off of Truman Drive, there are two parking lots. One to the left as you come in, and one to the right as you come in. The one to the right is for employees of the office, and the one to the left is for drivers." I also emphasized to please park in that area, since in my company, if I don't follow the rules, they could tow it away and dispose of my car. Still, they parked it in the wrong lot. I didn't get in trouble though and when I got there a few weeks later, I moved it to the correct area. But this was just another concern that I had. To summarize, the agent did a great job but there were communication problems.

    With the amount of things that could go wrong in a car transport, the vehicle falls off the truck and hurts someone for example, I guess what it really comes down to is that it's still my responsibility because it's my property. So, if anything goes wrong, I'm gonna be held responsible for it. The buck stops with me, so I have to be able to trust who I hire. I think I would pass that on to a friend and say that transporting is a sensitive job and it requires quality. But I believe because of my experience though, I can't 100% say that Ship A Car Direct is the one with the top quality, unfortunately. And I'm a truck driver, a transportation professional. I believe in that professionally as well. Although Ship A Car Direct did the job, I was a little disappointed.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hi Emily,

    Thank you for taking the time to speak with us today about your review. We apologize for the lack of communication with the Carrier and we will be working to improve on that. It is important to us to get feedback from our customers so that we can provide the best service possible. We are also glad to know that you will consider us for future shipments. Thank you again for your feedback.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 30, 2018

    I needed to get the car to my sister when I moved from Indiana to Utah. I looked at the ratings of transport companies online and Ship A Car seemed like a good one. Their reps are professional and while other companies will call if I need a quote, Ship A Car is different as they just give emails. If somebody tried and asked me, I will recommend them to use the service if they need to ship a car.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 29, 2018

    I have moved several cars from coast to coast. Working with Ship a Car Direct was the best experience so far. On time without a scratch or any hassles. Highly recommend them if you need a car moved. Scott was great.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Nov. 29, 2018

    We were sending a 1996 Mustang Convertible as a gift to our grandson in California. We’re in Michigan. We checked six transport companies and they all called in their quotes which were all just about the same. But I liked the ads for Ship a Car Direct and I felt confident that they were the one which they were. I read reviews and they were helpful in my decision to use the company as well. I spoke with Scott who I assume is the owner. I also talked with a number of their other representatives there and they were all as helpful. They seemed to be on call 24 hours. They answered every question immediately even regarding the person who was going to be trailing the car to California. They also called to make sure everything was fine.

    The driver got to the destination right on the dot. My son-in-law said the delivery was very smooth. I was very happy with my decision to use Ship a Car Direct. It was absolutely the best in terms of communication with their clients. I also paid exactly as I was quoted. I would highly recommend them. If I ever have another car to ship, they would be the one for me.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 29, 2018

    We bought a car that was located out of state from a dealership. I called a total of three different transport companies, but Ship a Car Direct was the cheapest and it was the one I felt most comfortable with when I talked to them. The customer service representative at Ship a Car Direct was very polite and she explained the process from beginning to end. Everything was legit and there was nothing scary about it. The original quote they gave was exactly the same as the amount upon the delivery of the car.

    The transport was from Ohio to Arizona and the follow-up emails were great knowing where the car was and when it was leaving. However, I was surprised because I got an email saying that I can text the company anytime I wanted to, to check up on the car, and that it was coming on Tuesday. I was fine with that and I thought about texting them on Tuesday morning to find out exactly where it was. I had Tuesday off, but I was thinking about running some errands, so I wanted to know with a window of a couple of hours.

    I was at work on Monday and I got a call from the driver saying he was six miles away. My husband and I were working but the guy was really nice. He was gonna leave the car if we weren't able to meet him there and would come back later for us to pay the rest of the money. My husband was able to rush home and we also had a friend go over there in case my husband didn't meet the driver, so it all worked out perfectly. Everything was as they said it was when the vehicle arrived. The cost was excellent and if I had to do it all over again, I'd use them 100 times and I'd tell my friends and family because the experience was awesome.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 28, 2018

    Our car was picked up within the time period specified and also delivered within the specified time. The delivery driver contacted us several times on the delivery date with updates on the time of delivery which was very helpful. The car was delivered in perfect condition. Also all questions were answered promptly.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 28, 2018

    It was a pleasure booking the transport of my car from the Los Angeles area to Portland, Oregon. The process was easy, fast and thorough. The staff were extremely helpful and on top of every detail. Communication couldn't have been better.

    Thanks for your vote!
    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed Nov. 28, 2018

    I liked Ship a Car Direct's process. They had very good reviews on how they handled a brokerage process for identifying a carrier. It was very easy. I had shipped cars in the past, and Ship a Car Direct was simply a better experience to deal with. I got a quote online, which was definitely fair, and then I was assigned to a rep who located a car for me. He even lowered my quoted price throughout the process because there was enough volume moving cars. He then put me in touch with the driver. The driver contacted me, picked up the car and delivered it. Ship a Car Direct contacted me as well to make sure that everything was okay with my delivery. I'd highly recommend them if you need to ship a car.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 28, 2018

    I was moving across the country and someone who used Ship a Car Direct before recommended them to me. I trusted their opinion, and so I went ahead and used them. The whole shipping process was easy and painless. At first, I was called multiple times and given different opportunities through different companies to have my car picked up. I picked the one that worked best for my time schedule and the next day, I had my car picked up and shipped. It was a straightforward process. I also had great interactions with the carrier driver. My area, in which the car was being delivered, did not have enough space for the car to be delivered so we set up a location that was right down the street. I paid $50 more than what I was initially quoted, but that wasn't a problem since it was still within my budget.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Nov. 27, 2018

    We needed to get a car from Connecticut to our son on the West Coast. We used Ship a Car Direct for the transport based on the reviews on their website. I had some initial phone contact with their rep and then everything else was set up by email. It was all very straightforward. I asked one question at one point and got a response very quickly. The information was accurate. I got a quote that was a little bit lower than what I have expected, and it stayed the same throughout the process. Also, the process was far simpler than I thought it would have been in terms of selecting the dates and making sure that the car will be picked up.

    The pickup was a little complicated. My daughter had to drive the car to a location and then move back. That was a little difficult but we understood that because we're a residence that was not easy for the truck to access. It would have been nice though if they inquired more about where the car was located. They could have told us ahead of time that the car would have to be brought to another location 15 miles away because that would have been helpful for planning. But the drop-off was outstanding. They updated us in terms of the status of the transport, and the car literally got there when they said it would. It was a great process from start to finish. Ship a Car Direct is very reliable. It's a really safe way to move a car especially if you have to ship a car cross country.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed Nov. 27, 2018

    I needed to get my husband's 2009 Volkswagen from California to Texas. I looked at three companies but I used Ship a Car Direct. I liked their website and clarity. A guy called and he was direct- to-the-point. I knew what to expect as far as pricing. I was expecting to pay more but the original quote did not change so the price was good. The delivery went well. The guy that was delivering the vehicle was able to deliver it to a different address. He delivered it early and I was not at home, and I told him where I was and he said he could meet me where I was. I would use Ship a Car Direct again because the price was reasonable and it was far cheaper and less stressful for me just to pay someone. There was a contract and the communication was good. I would recommend them.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & Speed

    Reviewed Nov. 26, 2018

    My car had some issues that I would not drive it far because it may overheat. I hired Ship a Car Direct because of the price. They were $500 cheap. I started off with the online quote and the final cost was right on and their reps were cool. The carrier driver got to my house and pulled out the car. I paid him, and he went on to his next stop. They picked it up at 8 in the morning and I had it the next day at about the same time. Also the condition of the car was the same way I left it.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 26, 2018

    There was a lot of competition out there but Ship a Car Direct had some of the best reviews and they seemed to have a really simple process. And so, we used them for shipping a car from California to Montana, which I facilitated for my mom. Their online quoting system was super easy to use. They also followed up with a phone call, which was great. It was nice to be able to talk to a live person, as it was hard to do so with some of the other companies that I called. I didn't get a sense that those companies might be bona fide, whereas with Ship a Car Direct, when I talked to Scott, he seemed like he knew what he was talking about, and it seemed real. So, I trusted spending my money there.

    Ship a Car Direct was also really great at communicating via email, text messages and phone calls. Plus, their app was really great to use, for posting photos of the car before shipment and post-shipment. Their timeline was accurate and I felt great with the driver that they got us. He was local, and the fact that he lived two hours north of the town that we shipped the car to gave me a lot of comfort knowing that he knew the area versus someone in a completely separate state across the country.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Nov. 25, 2018

    The transport of our daughter's vehicles was not only easy yet affordable than other companies we looked into. All those who handled our order from beginning to end was not only courteous yet responsive. I would recommend using them!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Nov. 25, 2018

    Jennifer, the rep from Ship a Car Direct, had excellent communication skills. She kept me informed and she kept calling and making sure everything was okay. She followed up on everything she said she was gonna follow-up on, and she did a nice job. Compared to the other customer service reps I talked to, she was right on the ball. The quote I got was not the lowest, but it was okay. The delivery was good and the driver was very courteous. He took his time lowering the car down on the ramps. He had a low front end so he had to put some blocks of wood under to make sure it didn’t hit the ground, so he did a good job.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Nov. 25, 2018

    I read reviews online and Ship a Car Direct was number one in one of the reviews. They did a good job in shipping my classic pickup truck from Tennessee to Texas. They were very responsive in communicating throughout the whole process, which I appreciated. They did the job from start to finish in a week and the price wasn’t materially increased over the process when they found a carrier. The truck arrived with no damage. The process was simple and straightforward. It was the first time I've ever done this, and it was pretty smooth. My first point of contact was Renee, and then the quality department made contact with me. Everybody was really helpful. They were very responsive by email and by phone throughout the whole process, which was really the key to success. I would definitely recommend them.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Nov. 24, 2018

    I needed to transport a minivan from Washington to North Carolina. I went through five different transport companies until I settled on Ship a Car Direct due to their good online reviews. The people that I have interacted with were pretty honest, upfront and helpful. The actual transport took six days, which was within my expectations. The recipient of the car said it was in a good condition.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 24, 2018

    We used Ship a Car Direct twice. We used them once for my car and then again for my husband’s car. They came a day early to pick up my car. When delivering the car to the destination, the driver did a good job at calling and letting me know that he was running a little behind and if it was okay if he would come the following day. So he did come a day later than expected, but that was totally fine.

    We used them again for my husband’s car and they picked up and dropped the car off early, which was totally fine. It was the same guy so we had a pretty good experience. They arrived a lot faster than what we expected with my husband’s car. Jennifer was our contact with Ship a Car Direct, and she let me know everything. She let me know that it was gonna be one to three days after we placed the order before they could come pick up the car, and I appreciated her honesty in letting us know that their schedule was not set in stone because then I was able to have those expectations.

    The car was dirty, but I expected it to because it traveled across the country. All in all, we had a good experience. When I was comparing brokers, Jennifer was probably the most thorough in letting me know how the process worked. It was gonna take a couple of days for them to transport the car but my contact with Ship a Car Direct’s broker was available, and she called me back so that was really nice and comforting. The one thing that did happen is there was a time that I called to find out kind of where the car was, and they couldn’t get a hold of the driver. That did make me a little bit nervous, but the car showed up and it was fine.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 24, 2018

    The service of Ship A Car Direct was great and I would recommend them. They got the vehicle that I purchased in when they said they would and for the price they said they would do it. When I signed up, I spoke with a sales rep a few times and it was fairly easy then I did it online. Their customer service was good. The quote that I got was fairly accurate. The price went up a little bit because I changed cities. The city I initially put was about 20 miles west of where the car got picked up. The driver did a great job. He called me before he arrived to let me know he’d be here. And he was here within a certain amount of time. He allowed me to take a look but he did not rush me to inspect the vehicle. It was all very good, then I signed the paperwork. The vehicle arrived on time and in good condition so I'm satisfied.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 24, 2018

    I bought a car in Washington State and needed to ship it to where I live in New York. I looked at a variety of review sites to get a sense of who is least likely to be bad and Ship a Car Direct seemed to get reasonably decent reviews. Everyone gets mixed reviews but they consistently had somewhat better reviews and the price was competitive. Although they were more responsive prior to signing up than afterwards, overall, it was still a pretty seamless experience. I was generally able to get ahold of them when I needed to and then later, they provided contact information directly to the driver. And the driver himself was responsive. They picked the car up a couple of days later than they originally said they would pick it up but it arrived on the date they had always said it would arrive on. So I was happy. It's a long distance, cross country move and from the date they picked it up to the date it arrived, it took a week.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 24, 2018

    We purchased a car from my relative and we needed to transport it down to Southern California for my son. Ship a Car direct had the best reviews and they had someone who would help me through the whole process. I liked that extra help so I went with them. Their rep was excellent and he calmed all my nerves. he talked me through the whole process. It sounded very simple and easy after I talked to him.

    During the shipment, the driver was late to pick up and his company called and asked to move the schedule to another day. I couldn't do that so he moved things around and picked up the vehicle late in the day. The vehicle arrived within hours of the time that they said. Furthermore, the quote that I got online from them was the same cost that I ended up paying. I'd definitely tell friends to use Ship a Car Direct's services.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 23, 2018

    I had a good first experience with Ship a Car Direct. So, I decided to use their service again for my son who was moving from California to Michigan. The rep whom I worked with was very knowledgeable and helpful. He gave good directions and made things move very quickly for us. We got a good quote from them and after the shipment, my son said there were no issues with the car whatsoever. They go it to him within a period that was along the lines of what they estimated.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Nov. 23, 2018

    I bought a jeep and I happened to buy it in Katy, Texas. It has to be delivered to my home in Burbank, California. I looked at a lot of transport companies, but Ship a Car Direct is less expensive. I then called and spoke to them about shipping the car, and that was it. And then, they told me that someone would pick up the vehicle and deliver it. Initially, I was looking at an enclosed truck, but they couldn't get anything enclosed, so I just went with a top load. The quote they provided was accurate. Delivering the jeep was easy. The guy called when he was a little away and told me what time he'd be here. He took the jeep off the truck and they were able to bring it to my home. The jeep was in very good condition, nothing wrong with it. I was satisfied with Ship a Car Direct. In fact, I actually referred them to a friend.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 22, 2018

    When I was relocating, I looked at 10 different transport companies. I spoke to Jennifer of Ship A Car Direct and I felt she’s trustworthy. She also made everything easy and explained everything so I believed in her. Ship A Car gave me a 1,200 quote but it ended up with eleven something. They came on time when they picked up the car. They told me it would take seven days to deliver, but it just took six. When they arrived, they drove off the car in the place I wanted so that was great. The car is in good condition although a little bit dirty, it's just maybe the weather. But there were no scratches and everything was good. I like everything with my experience with Ship A Car Direct and I will do that again if I move.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 22, 2018

    Ship A Car Direct had my car moved from California to Buffalo. My son had done some research before when he was trying to move a truck from Texas to California, and he had told me about them. I talked to their rep and she got the arrangements made. The quote they provided was fair and it was accurate in the end. The guy who came to pick the car up was helpful, and when he came to drop it at the other end, I told him that I wouldn’t mind if there was a block away from where he was and he told me that he'd just follow me over and drive me back up. So, it worked all right. The delivery was on time. It took four days for my car to be shipped from the West Coast to the East Coast, and I thought it was fast.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 21, 2018

    I had a great experience with this company. Reasonably priced. Great customer service. Good communication throughout the whole process. You will have a point person and lots of team members along the way to assist.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 21, 2018

    Ship a Car Direct had better reviews and a lot more satisfied customers than the other company I looked at. Their reps told me about the application and they told me about when the move was gonna be. I had them move my car from the East coast to the West coast. The quote was fair, and it was actually the best quote I’ve seen by over $150.

    My communications with the driver was great. When he picked up the vehicle, he did it properly. He did his inspection and he noticed more minor damages to my car that I didn’t even know about. So, he was really making sure that he was aware of what he was picking up, so pick-up was great. It was around the time he called about. He was very responsive, and the delivery was also great. I was in a residential area so when he delivered it, he wasn’t able to come in. We decided on a location that was really convenient, and it was quick. He unloaded the car, had it all ready to go, had all the paperwork, and everything else was good. Overall, it was one of the great experiences. I’m glad that I decided to go with Ship a Car than with anyone else. What the reviews say about them was what was true.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 21, 2018

    My son was moving for a job and was shipping his 4Runner. I liked Ship A Car's Direct website and they took his car from Maryland to Arizona. Jennifer, the rep who handled the move, was excellent. We had a pick up scheduled but then, the car wasn't working properly and I had to cancel. That went smoothly. Then, a few days later, when the car was ready, we called them and they got us a new schedule and it worked out great. Also, the quote that I was given was right on. My daughter was at the other end to get it and it worked out great. It took four days and the car was fine when it arrived. I'm going to be using Ship a Car Direct again for another car we're shipping out.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 20, 2018

    I could not have been happier with the experience through Ship a Car Direct this October to get my father in law's car from FL to CT after he had a stroke. Having never gone through the process before, I was very apprehensive at choosing the right company and hit the internet for copious amounts of research and price quotes. After receiving a couple of other quotes and reading online reviews, I decided on Ship a Car Direct. I called to verify a few questions, filled out the online order and bam! Had a transport company assigned within an hour or two. And to top it all off, I was on a tight schedule to get the car picked up by the end of the week. But that didn't happen.. it was picked up the next day by 3pm!! This may not happen all the time. Called on Monday... on the (surprise) enclosed truck on Tuesday... and on way to CT on Wednesday. Arrived on Saturday as scheduled without a hitch.

    Stefan was very helpful explaining the process, answering questions and in contact by email through the whole process. The transport driver, Dmitri with Kwik Trans, Inc., very professional. Answered any questions and in contact by text and phone from pre-arrival to delivery. To shorten, I would recommend this process to anyone having to ship a car. In fact, I did immediately to my brother in law who also ships his car to and from FL. Very impressed with what I thought would be a stressful task for me... quite the opposite! Thank you for the stress free process from beginning to end! *Another plus... no upfront full payment required. Nice!

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Nov. 20, 2018

    I was moving and needed to ship my Audi and Toyota in 1,300 miles. I used Ship A Car Direct based on some internet reviews. The reps were pretty much accurate and it was what I expected. The quote that I got was the same with what I paid in the end. The transport took three days from start to finish. The vehicle's condition was fine when it arrived.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 19, 2018

    I had Ship a Car Direct move my car within 700 miles. The first company I went with completely dropped the ball and screwed up everything. I called Ship a Car Direct and I had talked to Scott and he was helpful. I had a very bad experience with another company who wouldn’t even return calls, and there was nothing but lies. I explained things to Scott, and he went through everything very matter-of-factly, and everything turned out exactly as he said. I agreed to the quote that I was given, and it was exactly what it was. I also had a good communication with the delivery driver. He had a little problem because I live on a cul-de-sac and his truck couldn’t make it here so we agreed to meet a few blocks away on a straight road. It would be a little bit more relevant to accommodate his equipment, and that worked out well.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 18, 2018

    We are very glad that we picked Ship-A-Car-Direct to transport our car from Maine to Florida. David responded to our calls & e-mails each time, and we were very pleased with the driver who was assigned to us. Pick up and delivery of the car were on time, and everything went smoothly and well. Very good experience for us.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Nov. 18, 2018

    I had two cars that needed to be moved from one house to another and it was about a 450-mile trip. I looked at about a handful of companies and read a lot of reviews. Ship a Car Direct had stellar reviews through and through with no negative comments that I could really see. I used their online quote and I got wowed. Then I looked at the written quote and they had this one-time charges, which was what I expected. I called my contact to verify to see if there were any hidden charges. I was told that there were no more and that number was it. I like that. In the end, I paid exactly that amount.

    The rep kept me abreast of every movement that was going on and made himself available at any time. He gave me a lot of information that I really needed to get the ball rolling. He also explained how there were many transporters available within the network and that the cars would be picked up almost within the first day and delivered almost within the next day, which was exactly what happened. The transporter called me in advance and my brother was here. They unload it, and my brother had a good experience with them. I met the transporter when they loaded up the cars. They were very kind and nice people. The delivery went beautifully and seamlessly. The car was perfect just as it was picked up. I would definitely recommend this company. This was the first time I had ever had a car shipped. I had some of my belonging shipped using containers and the experience there was good as well, just not as good as the cars.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 17, 2018

    I was trying to move a personal car from New Jersey to Florida. I looked at two other transport companies, but I chose Ship a Car due to the quality of reviews they had. Their response was also immediate and very direct. I had frequent email communication with their reps explaining the process and I even had a phone call response when I called them. I talked to them about the process, and they filled me in and let me know what was going on every step of the way. So, they have a very high quality customer service. They knew exactly what was going on. Also, the quote that they provided me in the beginning was exactly what it turned out to be. The delivery was not perfect, but it was okay. The driver showed up late, but he showed up and he communicated throughout the process as well.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Nov. 16, 2018

    We had to have my wife's car shipped from Lake Stevens, Washington to Arlington, Texas. Ship A Car Direct looked like they are good guys based on the comments on the website. The process was easy enough and the transport took about five days which was within my expectation. Communicating with their transport organizer went professionally and the actual transport person knew what he was doing. He called me one day before the pickup day and then he also called me half an hour before he showed up at the door. When he came, I showed him where the car was and he did a walk around. He took a lot of pictures and made some notes on his bill of lading. He and I signed it up and he handed me a copy.

    I paid the same price that I got when I first submitted the request online and it was fair. There was a guy that was about 300 cheaper and then there was another guy who was about 300 more expensive. I was not too sure with the cheaper guy because it was too cheap. It would take some time to get from A to B and I don't know what he was gonna eat given what we would be charged. The other guy was a rip-off which was about $1,600. On the other hand, I'm very happy with Ship A Car Direct. It's company you'll want to do business with and it's a trustworthy shipping company.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Nov. 15, 2018

    I was more than pleased with the service I received from Ship a Car Direct. Jennifer kept me updated through the entire process before a carrier was located and the delivery was timely. I have recommended Ship a Car Direct to my niece who will be relocating from Los Angeles to Nashville.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 15, 2018

    There was a time when I was moving out of state from California to New York. I had to ship my vehicle and chose to use the service of Ship a Car Direct as I was willing to pay more to get the job done right the first time. I was giving the moving company a date when I needed the vehicle picked up by 5 and I needed a company I could trust. There are companies that bail on people. I paid more but then I got what I paid for with Ship a Car Direct.

    Their rep returned my calls whenever I needed him. Also, the persons who picked up and dropped off my vehicle were very nice. They kept in communication with me when they were coming to pick up my vehicle as well as when they were dropping it off. There was a bit of a breakdown in communication in the middle but overall, they did well. I recommend this company.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 14, 2018

    I went online and read the positive reviews about Ship a Car Direct. I sent a car to my son from Florida to California through them and it took them around two weeks. Their rep was right on top of my move. He did everything he said he was gonna do and it gave me a lot of confidence. There was plenty of communication and there was clarity, so there were no issues. Also, the quote given was the cheapest and it didn't change in the final payout. It was better by at least 10% than the other companies that I was looking at.

    The driver and I had a meeting point because he had a big truck and couldn't come into my neighborhood. He would say that he was one hour out, he was 30 minutes out, or he was five minutes out, so I didn't have to spend a lot of time waiting for him. He was exactly where and when he was gonna be. I picked up the car and signed the paperwork, and he went off. It was a very positive experience. It was also very positive for my son on the back end of it. I would highly recommend this company.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 14, 2018

    I moved across the country and shipped my 2014 Hyundai Elantra from New Jersey to Seattle. I mainly looked at reviews and I saw the good reviews for Ship a Car Direct. So I called that one and went with it. After the initial call, our communication was pretty much all through email. It was really direct and they were always very good about telling me all the information step-by-step. It was pretty much just this one person telling me what the next step was. It was timely and all very easy.

    In terms of other prices that I saw online for other companies, Ship a Car Direct's was very reasonable. The actual price was slightly more than the quote, but barely at all. Plus the service was very good all around. The transport took about nine days. They ended up getting there a day later than anticipated but it was well-within the range and they were in communication with me throughout. They let me know a few days in advance that it was gonna be a day late. I knew what day the delivery was gonna happen and the driver called me on the day of. He pretty much delivered the car right to my door and it was in perfect condition. There was no damage at all. It was a great experience all the way around so I would definitely recommend Ship a Car Direct for anyone else who wants to try.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 13, 2018

    I was moving from Washington to Florida and I needed to get to Florida as soon as possible for my job. Shipping a car was the most convenient way to do that. If I had to fly back, I didn't wanna have to pay someone else to drive the car back. I looked at four transport companies and Ship a Car Direct was the first one I found. I got quotes from other companies and they were the least expensive. I called someone at Ship a Car and talked to them and I almost immediately got a person to talk to. They seemed to be very well-organized and very responsive. With some of the other ones, I got quotes on the internet but I was never able to talk to a person. Also, Ship a Car seemed to know the most about the business. They were very honest about things.

    There was one representative who I have been working with. He was the one who answered my first call before I ultimately decided to ship a car with them. It was just like there were a number of emails. He kept up on it asking how everything was going. Throughout the whole process, I had somebody talking to me and asking if everything was okay. They were very responsive. And they got the car picked up a day or two after I paid for it, which was much sooner than I had expected. Everything was very fast, so it was right for me.

    The delivery went great and it was quick. I always have the direct phone number for the driver of the truck who they had my car on it. And so, there were multiple different people who I could always contact if I had a question about where the car was at a certain time and how much longer it would be. There was also like an app, they had on the phone to take pictures of all the different areas of the car, in case there was any damage to it. There wasn't any damage but that was good to have anyway.

    Thanks for your vote!
    Verified purchase

    Reviewed Nov. 12, 2018

    I bought a car in Northbrook, Illinois. I did some research and Ship a Car Direct's reviews were good. The pickup was on a Friday afternoon and they delivered in Lake Oswego, Oregon on a Sunday, 11 local time. The communication with the organizer and carrier was good, clear and open. They've kept me in the loop regarding any delays, which in this case, there was none. I'd recommend going for Ship a Car Direct.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 11, 2018

    Highly recommend this company to transport a car. Ours went coast to coast without any problems. Communication with us was professional, friendly, and easy. A brief problem in the beginning was resolved quickly and to our satisfaction. These people know what they are doing!

    Thanks for your vote!
    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed Nov. 11, 2018

    I bought a 2006 Honda Accord when I was back home in New Jersey. I needed to transport it to Idaho, where I’m studying. I looked at a couple of companies and signed up online to receive information about prices. I never went through with any of them though. Then someone told me about Ship a Car Direct. When I contacted them, they were really nice and a little patient. I felt comfortable with them. They were always making sure that any questions that I had would be answered, which was nice.

    I would contact the rep with any questions and she would give me answers that I felt comfortable with. I would text her too and she would keep up and send me emails. She gave me the quote over the phone call. Deciding to ship my car with them kept me awake at night. I was still trying to see if they weren’t overpriced, but they seemed like the best option. I ended up paying a little bit less than what she had originally told me the first time.

    The drivers were good. Once the car was shipped, the person that was transporting the car and I kept in contact. He had gotten my car out here four days earlier than what I was told, which was great. I had classes though, so I couldn’t go over quickly. He let me know when he was here and I headed down. Then he gave me all the paperwork and the receipt. He also made sure that I checked the car and that everything was good before I took off with it.

    Thanks for your vote!
    Verified purchase
    StaffDelivery & Shipping

    Reviewed Nov. 10, 2018

    I switched my job and I had to move to Arizona and I had to transport a Honda CRV. One of my friends referred me to Ship a Car Direct and I found out that they have decent reviews on bbb.com and transportreviews.com. I then talked to their rep, Steven, and he guided me through the whole process and he made me contact directly with the truck driver. Ship a Car Direct has a very good mechanism to verify if there is no damage to the car after being delivered to the destination. This was through the Ship a Car Direct app, where I was asked to take the snapshots before the week it was taken and after the vehicle was dropped.

    I had specified a different location in Tempe and after that, I changed the location to Scottsdale. I had the driver’s number with me and I just contacted him and asked him if he can deliver it or not and then he took a moment to locate the location on Google Maps and he said yes. It was pretty seamless and I didn't have to face any problem getting my vehicle transported in five days. It was in a good condition as I gave it to him and it was in the same condition when I got it but because an open carrier was used, it was covered in dust. There were no scratches and damages to my vehicle though, so everything was good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 9, 2018

    I bought a car and needed it shipped from Ithaca, New York to Crofton, Maryland. I've shipped cars before and the standard companies I've worked with didn’t have carriers going to that part of upstate New York. I checked out a half dozen different companies and there were a couple of other carriers that I hadn’t really heard of, including Ship a Car Direct. After talking to Ship a Car Direct, talking about some of the ratings I've read, and having some of the things explained to me, I felt good to go with them. Then I had the main guy that I worked with the whole time. He was very on top of everything- emails, phone calls, and texts. He kept me very much in the loop and there was never a want for communication. The car's condition was perfect when it arrived. I would recommend Ship A Car Direct and would use them again.

    Thanks for your vote!
    Verified purchase
    PriceDelivery & Shipping

    Reviewed Nov. 8, 2018

    Ship a car direct was very professional from the very beginning to end. Keeping me informed of shipping and pick up times and delivering times and dates. Any concerns I had were dealt with immediately. I would recommend definitely Ship a car direct. Prices are very competitive & fair.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 8, 2018

    I sent a car from Nevada to my daughter in South Carolina. I used Ship a Car because of their reviews and what was said on their website. It also seemed a lot easier to go with them and they were a lot more helpful than the other company that I called before them. Their rep that got everything organized was helpful. Their quote was accurate, and the experience went smoothly. I liked it. Ship a Car was attentive and helped when I needed it.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 7, 2018

    I had a terrific experience with John at “Ship A Car Direct”. From beginning to end, the entire process of shipping my car from Maryland to California was seamless and stress-free. This was truly an “A+” experience. Deciding on which company to hire can be a very stressful process. In 2011 I moved from California to Maryland. My experience with the car shipping company that I hired at such time was disappointing. So as I was getting ready to move back home, from Maryland to California, I was nervous about the process as I had already lived through a negative experience. So this time around, I needed to ensure that I hired the right company. I invested time in quality research. I read many reviews and called several companies. I ran across “Ship A Car Direct”. I was impressed with their stellar reviews. Reading the reviews is what initially caught my attention.

    I called them and got connected with John. Ultimately, I decided to hire “Ship A Car Direct” due to my positive interaction with John. He provided me with an informative phone consultation. He was patient as he answered my multiple questions and offered terrific customer service. He followed our phone consultation with informative emails. Since I started the process early on, John kept me informed on what to expect every step of the way. He consistently immediately answered my follow-up questions. The price that he quoted was competitive and was a much better quote than all of the companies that I had called prior to speaking with him. The price that I was quoted is exactly what I got charged (No hidden fees). In terms of logistics my car got picked up during the timeframe that I requested (There weren’t any unexpected surprises).

    I’m so grateful for having had such a positive experience with “Ship A Car Direct”. My car got picked up in Maryland on a Sunday morning and it was delivered within 4 days. By noon on Wednesday I was driving my car. I seriously could not be more satisfied with this experience! I’ve found a company that I can rely on should I ever need to ship a car again. I highly recommend their services to anyone that values quality service. Thank You so much John for making this experience such a positive one - You rock!

    The driver (Piao) kept in constant communication with me in regards to logistics of picking up and delivering my car. He was friendly, approachable, professional, personable, and reliable. Thank You so much Piao for taking care of my car during the shipping process - My car arrived in perfect condition. Thank You!

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 7, 2018

    We looked at three transport companies when we were moving to Florida. Ship a Car's price and availability of being able to call them if there were any issues made me choose them. Eve was our main point of contact. She was very friendly and serviceable. Ship a Car gave me the carrier direct, then they gave me the individual’s phone number and the name of the company. The quote was average and in line with most of the other quotes. The vehicle was picked on a Monday and we got it the following Sunday. The expected timeframe was five days, but it turned out to be eight days. The driver had to pick up cars at a couple of other places. The trailer wasn’t full when he came to pick up my car, he only had one other car on it. But my car was in excellent condition when it arrived.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 6, 2018

    I was quite pleased with Ship A Car Direct. They were honest friendly, and timely. They were great communicators, staying in touch every step of the way. I highly recommend them for shipping your vehicle.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 6, 2018

    We had to relocate from Seattle to Palo Alto and transport our Toyota Camry and Volkswagen Jetta. We considered two transport companies including Ship A Car Direct but then we got some reference from my friends and chose Ship A Car Direct. The rep that helped me was good and the communication is very straightforward and clear. Also, the quote they gave me was quite accurate and there were no additional fees. When they picked up my car from Seattle, that location wasn't convenient for me, but overall, it was good. The transport took two days. When the vehicle was to be dropped off, 30 minutes to go I got a call before they delivered to the place I wanted and that was a plenty of time so I could be there on time. The vehicle was in the same condition as I had it in Seattle, so I'm satisfied. I would recommend them.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 6, 2018

    Ship a Car Direct gave a lot of good advice on their website and they talked us through a lot of things. Their reps were fantastic and gave a ton of information so that I knew every step. The quote we received was good. It was lower than any of the others, but I would have paid a little bit more because of the advice they gave and the fact that they were rated very well in Better Business Bureau. Plus, we made $40 back on a rebate. Thereafter, it took three days to ship our personal vehicle down from Washington State to California. They picked it up just before I left for the 27th and they dropped it off on the 5th. They brought it exactly the time that I needed it. The driver was lovely and walked me through the process when he picked the vehicle up and delivered it. It was dirty because it had been on the road, but everything else is perfect. All in all, the experience was great and easy. I'd recommend this company.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 5, 2018

    Everything you hear about shipping a car is that it CAN go wrong and likely to go wrong. Most reviews highlight the challenge around scheduling pick up and delivery. Ship A Car Direct has dispelled every horror story about transporting a car. I contacted them on a Sunday morning, received a quote Monday morning, truck picked up Monday evening and car delivered to my home by Tuesday evening. Over 900 miles from FL to Northern VA outside of Washington DC. No surprises, no hassles and no damages! Very much appreciated the communication throughout the process, including text messages when the driver was 100 miles away on both ends to ensure timely handoffs. I would absolutely recommend Ship A Car Direct!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 5, 2018

    With half a dozen different transport companies I looked at, Ship a Car had good reviews. We had them ship our Toyota Camry. Everything went really well with their reps. Their knowledge and expertise were good and their quote was accurate. During the delivery, the driver called 20 minutes before and we had to meet them at another location. Ship a Car did a good job.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 4, 2018

    I've gotten five cars in the last three years and had most of them shipped. When I first did it, I tried looking at a couple of companies, but Ship a Car’s response was more upbeat, more favorable, and seemed more legitimate. And after I began working with Matt, the guy at Ship a Car, there was no need to look anywhere else. I liked his quick response and he did his due diligence and answered all my inane questions. He seemed to be a good guy, a kind of guy that sounds like I would have a beer with.

    Ship a Car's quote before the transport was fine. You might save some money or pay a little more somewhere else, but, to me, Ship a Car's prices were very fair. There was one change in the final cost, though, when the transport company came back 50 bucks higher, but Matt aided it. The transports never take more than three or four days, depending on where I get the vehicles from and the weather, but it has never been an issue. The condition of the vehicles has also been fabulous upon arrival.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 4, 2018

    Ship A Car Direct has a good website among the five transport companies I looked. The layout is so upfront and there are no surprises. The quote they gave me was not the lowest but it was on the lower end so I was very happy with it. It was spot on with the final cost of service. However, the transport caused a little mix-up at the beginning. My husband called them and it got waylaid so I called them. Then, I asked them if we can have the car quickly and I was told that they can have me tomorrow or Monday. I told them that I have to get the hard tap on the car so I can do Monday. It took less than a week to transport the car from the Boston area down to Charleston where my husband is. I could not believe it. Also, the car arrived in perfect condition.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 3, 2018

    Used Ship A Car Direct services for the second time without a problem. The staff was very helpful. My Vette was picked up and delivered on time with no damage. I will use this company again and recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 3, 2018

    I got a new job and I needed to move and ship my Honda Civic from Wisconsin to California. I looked a little of the other transport companies and Ship a Car Direct's rate was lower. Scott was the guy who set up everything. We talked mostly through email and I tried to call him a couple of times but it was always going to the recording. Eventually, I just called up one of the customer service numbers that had a guy who answered all the questions. Scott set up the driver and the driver arrived. I asked my friend to give the car to the driver and she said it was very simple.

    The driver was awesome. He arrived later than I thought but he kept me informed. He picked the car up on Friday and delivered it on Tuesday. My place is up a hill and his truck wasn't able to get here but he was able to drive my car and deliver it to the address. The car was fine when it arrived. Then, he walked back to the truck. He was very polite and professional. Also, I compared the price to my quote and it was pretty much the same.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 2, 2018

    Really happy with my car shipping experience. Everything was smooth from start to finish, communication was excellent and the driver was trustworthy. My Mercedes was delivered quickly and safely to Texas. Will use again.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Nov. 2, 2018

    We needed a transport service to get a college student's car from Tennessee to California and Ship a Car Direct's ratings made us use them. Their quote was reasonable and their overall professionalism was extremely satisfying. We’ll use them again.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Nov. 2, 2018

    We were moving and I didn’t wanna drive all the way to get our vehicle to where we were going. I was looking around for different transport companies and saw a handful online. I called Ship a Car Direct and they were confident they could get the move done within a day or two, so I went with them. We shipped a 2016 Honda Civic from Orlando, Florida to Ashburn, Virginia. The quote they provided was exactly what it ended up being. They put me in touch with the driver, and then the driver and I just worked out all the details. The driver picked the vehicle up the same night that I booked it through Ship a Car Direct. He was a nice guy and he told me when he was going on his way. He did the same thing on the other side and the car was fine when I received it. It was a little dirty on the outside, but it was to be expected. Ship a Car followed up to make sure everything was fine.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 1, 2018

    We're getting up in years. We're 71 and the ride from Maryland, New Jersey to Venice, Florida was becoming too long. So we flew and shipped the car with Ship a Car Direct. Matt kept in constant communication and was accurate in what he said. He was good. I've used him once before and it worked out fine. For this transport, I wanted to make sure the car got here in a reasonable time. I didn't want it to get here before we did but not too long afterwards either. So I told them if they wanted, they could pick the car up a little bit early. What Matt said was that they couldn't guarantee the delivery to the hour but he assured me the car would get there after we arrived, which was what I wanted.

    They called me when they had a shipper but they said the shipper wouldn't be leaving for a few days. That turned out to be perfect though, because the driver basically left the day before we flew down and the car arrived within three days. That was fine because we already have a vehicle in Florida. On the day of delivery, I was informed they were coming in later in the evening and the driver called me about the time the delivery would be. We live in a gated community so he asked if I wanted him to bring the car in or if I wanted to come and get it. I told him to bring the car to me then I would drive him back to his truck, and that was exactly what we did. The transport worked out exactly like we wanted it to and I was very satisfied. My experience with Ship a Car Direct was excellent. By all means, give them a call.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 31, 2018

    I needed a transport service from Arizona to California. I booked with Ship a Car Direct online and received a text message later saying that the booking had been confirmed and then gave me a time of pick-up. However, the time didn't work for us, so I called. I got connected with an agent who was nice and we rescheduled a time. The transport took two days, which was good. I recommend Ship a Car Direct's service.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Oct. 30, 2018

    I shipped my car from Virginia to Texas and went with Ship a Car Direct based on reviews. Plus the other companies had sleazy salespeople. Ship a Car called at the last minute on a night time. They said there was somebody local in the area, and they would pick the car up and get it moved in two days, which they did. The whole process took about 10 days. Though I paid a lot more than the quote, they brought the car here on a flatbed and unloaded it, and it was perfect.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Oct. 30, 2018

    I shipped a vehicle I purchased via the internet halfway across the country with the assistance of this company. The experience was superb: excellent education of what to expect and how to prepare for send off and reception of the vehicle, excellent level of communication through the whole process, their readiness to step in should there have been any problems or if there was any damage, and a very competitive quote. The vehicle arrived on time and without any damage.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 30, 2018

    Ship a Car Direct responded really quickly with answers to my questions and that was why I selected them. Their reps kept it simple. Plus they were courteous and quick. I was shipping a Volkswagen Passat from Minneapolis to San Diego, and based on the distance and the alternative way of getting it out there, the cost was reasonable. The quote was also right on. What they quoted me was exactly what I had to pay. The transport took four days, which wasn't long for that distance, and the delivery was perfect. The driver communicated as much as needed and when the vehicle arrived, it was exactly the way it left. I would advise others to be leery of a lot of communication if they don't want it. But I was very pleased with Ship a Car Direct. It was an excellent experience and if I ever have the need, I'll certainly go back to Ship a Car Direct.

    Thanks for your vote!
    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed Oct. 30, 2018

    I relocated and had to ship a Lexus hatchback from Dallas to LA. I looked at four shipping companies, but Ship A Car Direct was transparent and easy to work with. Their reps were very professional and they provided information before it was even asked for. Their quote is at par with the industry standards. Their cost is a good value for money. The driver communicated with me very well and we interacted through text messages. The transport took four days and the delivery was excellent.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 29, 2018

    My daughter recently decided to move back to AZ from OR. We elected to have her Kia "trucked" instead of me flying up and us driving her car back. Online reviews were good for Ship a Car Direct so we selected them. Thanks to representative, Jennifer and her diligence, a carrier was chosen and with the rebate offered, the cost was in the range I had anticipated. The car was delivered on time and in exact condition. I certainly would recommend Ship a Car Direct!

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 29, 2018

    My First time and experience with shipping a car across the country. Ship a Car Direct staff helps you and walks you through the process so you have a clear understanding and expectations all along the way.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Rich,

    We are glad to know that we were able to set proper expectations to you especially that it is your first time transporting your car. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePriceDelivery & Shipping

    Reviewed Oct. 26, 2018

    I was relocating and needed a Toyota RAV4 shipped from Wisconsin to California. I looked at two companies but I liked the price and online reviews of Ship a Car Direct. I called them to ask for more details and set up the shipment. Otherwise, everything was through email and they just sent me notes to facilitate the move. They had an app to take pictures which was useful. I called to get an estimate and the price they quoted me was the price I paid. It took four days from pick up to delivery and when it arrived, there was no damage. Overall, the experience was good and I would use the company again.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello David,

    We are happy to know that you had a good experience. Thank you for trusting Ship A Car Direct!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Oct. 25, 2018

    Shipping my car for the first time made me very nervous. Stefan and Ship-a-Car-Direct kept me calm by communicating throughout the process. The app for documenting the condition of my car prior to pickup was easy to use. Their videos helped answered most of my questions about what to expect. The carrier was polite, on-time, and delivered my car in great condition. It was a great experience at a reasonable price! I would recommend Ship a Car Direct!

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello L,

    We are delighted to know that you had a great experience. We appreciate your recommendations. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 24, 2018

    Driver was prompt and very professional. Car was delivered to a very convenient location. Everything was in good shape with washing only to remove road dirt. Will definitely use this company and driver again.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Wynn,

    We are happy to know that everything is in good shape with your vehicle. Looking forward to serve you again! Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 24, 2018

    Car was transported from Virginia to California. The service was prompt. Customer Service was always pleasant, knowledgeable and helpful. The carrier that was used was terrific as well. I’ve used this company twice and would absolutely call on them again.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Kathleen,

    Thank you for choosing Ship A Car Direct. We are glad to know that we provided you a consistent and prompt service the second time around. We are also happy to know that our Customer Service was always pleasant, knowledgeable and helpful. Looking forward to serve you again!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 23, 2018

    I had my Subaru shipped through Ship a Car Direct from Utah to Chicago. Their response made me go with them instead of the other two I've looked at. Their reps are knowledgeable enough and my interaction with them was mainly all emails and text messages. Their quote calculator online helped me get an idea what it was gonna cost and the final cost was within the guidelines that they gave me. They have standard operating procedures so everything went smoothly. I checked the car out when it arrived and it has no damage.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Henning,

    It is great to know that the transport of your car went smoothly. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 22, 2018

    I've shipped three cars and by far, Ship a Car Direct was the best I've ever used. I purchased a car online this time and I needed to get it from Atlanta to my house. I went for the reviews but this company's quote was also the lowest among the couple of others that I had checked. Their customer service reps were also fantastic. Then the day after I applied, the car was picked up. They had a driver leaving on the same day so it was very quick. The driver was a very nice guy and the car was delivered right to my house within two days. That was very quick and the vehicle was in very good condition as well.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Ralph,

    We are happy to know that your vehicle was delivered in good condition. Thank you for choosing and trusting Ship A Car Direct!

    Verified purchase
    Customer ServiceDelivery & Shipping

    Reviewed Oct. 21, 2018

    I was very pleased with the customer service and the professionalism of this company. They kept in touch with me through the whole process and walked me through it every step of the way. They found a carrier for me within a few days which I was also very pleased with. I've never shipped a car before and was a bit apprehensive but they made it easy and they were easy to get in touch with so I felt well supported. I'd definitely recommend this company.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Laura,

    We are delighted to know that you were very pleased with the customer service and the professionalism we provided. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 21, 2018

    We were moving and there were at least ten transport companies that I looked at for transporting a regular SUV from Colorado to Pennsylvania. I called Ship a Car Direct to get the quote and it was decent. I got a lot of emails such as updates, reminders that it was coming and tips which were helpful. Then, we had the pickup and the drop off. Their customer service was very to-the-point, easy to work with and there was no mumbo-jumbo. It was very good. I got good service for a good price. The delivery was quick and easy. It took five days and when the vehicle arrived, it was in great condition although the outside was dirty. Ship a Car Direct is reliable and I’m very satisfied.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Ana,

    We are happy to hear that you were very satisfied with the service we provided. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 20, 2018

    David always reached out if I have some questions or concerns and even at 3 am he would respond to your queries. The driver was on time and didn’t promise me things that he can’t fulfill. He said to pick my car up in NY on October 4 at 3-6 pm, he did. He said it will take 7 days to be shipped to CA. It was delivered on the 11th at the time he said it will be. Maricel, after I placed the ship order, assured me that she will take care of any damages if any. JUST TRUST THESE PEOPLE. THEY SAY THEY SCREEN THEIR DRIVERS... I REALLY THINK THEY DO. That’s what I was looking for, drivers who will take care of the car.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 20, 2018

    We had our car shipped from California to Florida by Ship a Car. The driver, Mr. **, of KBS Palena, was courteous, prompt, and efficient. He picked up and delivered our car precisely and safely when he said he would. We also received very helpful information and assistance from Renee, our Ship a Car rep, who made extra efforts to assist us. We were very impressed with the service from Ship a Car.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 20, 2018

    My experience with Ship a Car Direct was excellent. They did exactly what they said they would do and delivered my vehicle on time. Shipping price came in under the estimate and shipped three days from my initial call. Very happy.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Oct. 20, 2018

    I shipped an SUV to Florida through Ship a Car Direct. Originally, they told us they could pick it up Saturday or Sunday. However, the truck of the company that was supposed to pick up my car got broken. They told Ship a Car Direct but that message was never relayed to me. And they kept sending me text telling me hat my car is gonna be picked up in a month. I called Scott, the representative I had scheduled the car pick up with and I told him what was going on. He said, "That's ridiculous! They should just put your car out for another bid." And that was what Ship a Car Direct did. My car was finally got picked up on Wednesday and we got it on Thursday night. Scott was great but Ship a Car Direct fell through the process.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Oct. 19, 2018

    I got quotes from different shipping companies and I ended up using Ship a Car Direct to transport my car from Illinois to Massachusetts. The quote was fair and comparable to others but the ConsumerAffairs ratings was the determining factor for me. My experience with them was excellent. The customer service rep was very courteous, friendly and helpful. And the rep who handled my transportation request was very professional. It took a couple of weeks though to put it together because they couldn't find someone, but they kept on working on it until they got it done. The delivery guy was nice, extremely helpful and courteous. He was great to work with. Overall, the quality of service is excellent. The cost was a little high than I wanted to pay but that's okay.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello IIlya,

    Thank you for sharing your excellent experience. We are glad to know that everything went very well with your car's transport. Thank you for trusting Ship A Car Direct!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 18, 2018

    Ship a Car Direct seemed to have good reviews and I felt confident when I was talking to them. Eve was very professional and friendly. Then once we had everything booked, I had a lot of communication from them. So I always felt like it was easy to connect with anybody that I needed if I had any questions. It was a very smooth process and I felt very comfortable using this company to find the driver to hand the car to.

    The driver was great too. My parents dropped the car off with him and they said that he was very nice and professional. Then I had that same feeling when he arrived and gave me the car. Ship a Car Direct had given a vague estimate for the timeline and once the driver had picked the car up, they also said that they thought it would be delivered on one day. But it ended up being the day before so it was great. The car was very dirty but that was to be expected. And past that, it was fine. The quote was spot on as well. I would absolutely recommend Ship a Car Direct.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Elizabeth,

    We are so happy to know that Eve made you feel comfortable with the transport of your vehicle. We truly appreciate your recommendations. Thank you for choosing and trusting Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 17, 2018

    First time I used Ship a Car Direct, their communication was great, and very friendly personnel. Car was picked up and delivered on time. Price was same as quoted, no last minute increases. I will definitely use them again.

    Thanks for your vote!
    Verified purchase
    PriceStaffDelivery & Shipping

    Reviewed Oct. 17, 2018

    Ship a Car Direct had my Toyota Camry transported from California to Texas. They were recommended to me when I first used them. They did a good job so I used them again. I thought the quote I was given was expensive until I looked into it and found out that the price was about the same as everybody else. So, it was reasonable since the second time we moved was during the high season.

    The representative who helped me communicated well. Also, the delivery of my car was good. They gave me updates on how far away they are the day before, and then the morning of, and then an hour before. The transport took three days from beginning to end, and my car was fine when it came. Ship a Car Direct is good. On the first time I used them, the toll way system kept charging me all the way to California. I received the bill because it has the tow tag information on it. I called Ship a Car Direct and they took care of it. They said that it shouldn’t be charged to us. Then, they gave me the refund since I already paid the tow tag company.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 17, 2018

    I was helping my parents move their four-door sedan to their new location in a different state. I needed to have it transported from California to Texas and I checked four shipping companies. Ship a Car Direct's price was competitive and their online review was good, so I went with them. They were very easy to work with and they were responsive. The quote they gave me was reasonable and accurate, but it was not the lowest I got. There were a couple companies that offered cheaper quotes, but they were within the 50 bucks range so there was no big difference. And the final price I paid was the same as the quote that Ship a Car Direct gave me. The schedule was on time as well and when I had a question and called in, they always had someone to pick up the phone and answer the question. Their service was pretty good and they were very consistent. I would recommend them.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Mu,

    We are glad to know that we made it easy for you and we were able to help you in transporting your parents car. We appreciate your recommendations. Thank you for choosing Ship A Car Direct!

    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 16, 2018

    I moved to Vegas and I needed to have my Acura TL shipped from North Virginia. I did my homework and then I went with Ship a Car Direct because of their reviews and price. I had also talked to other people about it. John, the organizer, was great. He did everything quickly and kept me posted from the beginning to the end. I told him what I needed and he made it happen. The quote he gave was competitive like everyone else. Also, it didn't change upon the completion of the transport that's why I like Ship a Car Direct. The guy who delivered my car was excellent. He was professional and reliable. He shipped my car in so quickly and he was so nice. I was blown away at how easy this was. It exceeded my expectations. The car has no damage at all.

    Thanks for your vote!
    Verified purchase
    PriceDelivery & Shipping

    Reviewed Oct. 15, 2018

    I have shipped many cars over the years with average success. This company far exceeded my expectations for professionalism and following thru on what was promised for a reasonable price. I am now shipping my second vehicle thru them as I write this.

    Thanks for your vote!
    Verified purchase

    Reviewed Oct. 15, 2018

    We recently used Ship a Car Direct to move our antique collectible 1955 Daimler Empress from Charlotte, NC to Morro Bay, CA. This is the fourth time we have used this company and we couldn’t be more pleased. The service was excellent and efficient and we received our car in perfect condition. This is a very professional company that I would highly recommend to anyone who needs to have an automobile transported.

    Thanks for your vote!
    Verified purchase
    StaffDelivery & Shipping

    Reviewed Oct. 15, 2018

    Had a great experience with Ship a Car Direct. They were professional and explained everything in regards to shipping my car. Received my car in perfect condition. The driver was very nice and if I ever need to ship my car again I would use them. Highly recommend if you are needing anyone to ship your car. They were amazing!

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Oct. 15, 2018

    Ship a Car Direct was the best cost benefit and with the quality of the reviews that they had, it was the best price per review. Everything that we had questions for, they answered. Everything went smoothly too. The driver wasn’t very accommodating but other than that, it was fine. I needed him to arrive at a certain time but he couldn’t, and then we met halfway so it worked out.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Rafael,

    I am glad to know that everything went smoothly with the transport of your car despite the little concern you had with the driver. We will surely deal with the carrier internally to continue to improve how we do our service. Thank you for choosing Ship A Car Direct!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Oct. 14, 2018

    We were moving from New Hampshire to South Carolina. We drove one car with the trailer and decided to ship the other one. I saw that Ship a Car had some good reviews online which was what led me to them. I booked online and I got an email saying everything's going through and they're farming out the car shipping to various third-party transport companies. They also did it on whatever was the lowest. Then, the third-party company contacted me saying they'd be picking my car on a particular day which was within the window that I wanted it to be.

    The delivery took place a day earlier than we were expecting but there was an issue where they couldn't get the truck into the neighborhood that we were in. We had them meet us at a local Costco parking lot which was near where our house was so it all worked out. They dropped the car off in the parking lot and we signed a couple sheets of paper. It was very simple.

    When shipping a car, it's very expensive and there's always an element of the unknown but they were right along with every step of the way as far as informing us when the car would be picked up, how long it would take and when it would be dropped off. This was also during the weekend when Hurricane Florence was coming through so it was a little bit unnerving but they kept us informed and everything went fine.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 14, 2018

    I used Ship a Car Direct when I shipped some vehicles to my nephew in Louisiana. I dealt with Jennifer from customer service and it went very well. I took advantage of Ship a Car Direct's online quote calculator and got Jennifer's quote. I looked at another competitor for a quote and they were roughly in the same range. There was a $100 difference, but because I had already booked with Jennifer at Ship a Car Direct, I went along with them. The price was spot-on and it was reasonable given what I had. She was emailing or calling at all times and was keeping me abreast. She was very patient and very helpful to me. There was a holiday and she happened to be traveling, but all the notes in the file were up to date. If I had a question, she called me. If I emailed her, she emailed me back. If I texted her, she texted me back.

    Initially, the cars were in Suisun, which is close to Fairfield, and she was emailing me that they got no drivers yet, but she said that she would keep me posted. However, I got nothing for about a week. Some activity happened over the weekend where I said that I was moving the vehicles. I ended up moving the vehicles to my home in Elk Grove and had the transport driver pick up the vehicles from there. I changed the order a bit and she updated her file very quickly. Once I changed everything, she was in communication via email or text to my phone. I was assigned a driver within a day. Jennifer contacted me and said that she found me a driver and that the driver should be calling me.

    I called the driver and had to let them know that I couldn’t drop what I was doing because I was at least half an hour out from home, but I would be there. The driver was patient and he worked with me. The gentleman arrived at my home and there was not a problem loading up the vehicles. I was amazed at how those things loaded up. Unfortunately, one of the vehicles did not ship because I could not get it started and the driver could not take it because it had to be up and running. He tried to help me get it started, though.

    When they arrived at the drop-off location, there was also no problem. The driver called prior to their arrival. He called my family in Louisiana and said that he was about half an hour out. He also called me to let me know that he was half an hour out and to let me know that he was dropping off the vehicles. He also asked if someone was going to be there to receive them and I let him know. I called my family and he subsequently called them and said that he was about 20 minutes out. He also asked where they wanted the vehicles parked. All the cars were received in the condition in which they left and my family was very happy. I spoke to my nephew and there were no problems with the vehicles.

    I prepaid the driver, so I paid him for the contract I had agreed to, which was taking five vehicles to be transported. He only took four, so I have one in which I made contact with him last week and I said that I’m in the process of getting the vehicle repaired and that as soon as I get it repaired, I will call him. I let Jennifer know and she is in the loop at Ship a Car Direct. She told me to let her know if I have any problems. Hopefully, by the end of the week or next week, I’ll be shipping the vehicle on my way.

    I did some research online with other transport companies and saw some bad reviews, even with the broker or the transport driver. I did not have either one of those experiences with Ship a Car Direct and none of those were on them when I looked around. I would recommend Ship a Car Direct immediately. They are very customer service-oriented, and they will keep in touch and keep you updated.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello David,

    Thank you for sharing and detailing your experience with Ship A Car Direct. We are glad to know that your cars have been delivered safely. We appreciate your recommendations. Thank you for the trust!

    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 13, 2018

    We are very pleased with Ship A Car Direct shipping our car from Ohio to Portland. The staff were very helpful; responsive to my questions; and keeping us updated every stage of the process. Our car was delivered one day ahead of schedule in perfect condition. I would recommend this company to anyone who needs to ship their vehicle across the country.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 13, 2018

    My daughter was moving from Missouri to California. I looked at other companies but I was more comfortable with the amount of feedback I was getting from Ship a Car regarding our shipment. I had them give me a quote and the delivery went fine. The driver showed up to pick it up at the time he said he would. The transport took about a week and it was very smooth. The delivery arrived on time at the time he said he would and it was in good condition. We’re very happy with their service and I would certainly use them again.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 12, 2018

    Ship a Car Direct was more responsive out of all the companies that I was trying to get quotes from. I had a great interaction with their reps. They were very straightforward. They told me what I need to do. It was very clear and they tried to make the process stress-free. We were able to get it done really fast. It took a week from when the car was dropped off to when it was delivered to me. The last time I used a car shipper, it took two weeks so this was a lot faster. Their driver was amendable to arrange a location to drop off the car which was nice because I live in a place where it’s not exactly easy to get a huge trucker out. With Ship a Car Direct, I had a better idea of what to expect and they were also much more forthcoming with information.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Keith,

    We are happy to know that we made the process very clear to you and that we tried to make it stress-free. We are glad to know that your car has been delivered safe and sound. Thank you for choosing Ship A Car Direct!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 12, 2018

    It was my first time moving my car and had to ship it from Delaware to California for work. I went with Ship a Car and their price was reasonable. Also, the person on the other side of the line told me the timeline and he was really helpful. A few days before the actual date, he called me up and said there was a carrier that was gonna take my car sooner and deliver it within four days if I was willing to pay $75 extra. That worked for me because I needed my car sooner in California.

    The pickup was right on time, the delivery was exactly when they said it would be delivered and the person who came to pick up and drop off my car was extremely courteous and knew what he was doing. It was a good experience end-to-end and I didn't have any hassle with the move. I also didn't have to keep calling back for reminders or to ask them where my car was and how long it was gonna take. Overall, I had a good time working with them and I loved the whole experience.

    Thanks for your vote!
    Verified purchase
    PriceStaff

    Reviewed Oct. 11, 2018

    I looked at around seven transport companies for my move and chose Ship a Car Direct for their price and the number and quality of the reviews. The quote from the online calculator was within my budget. Also, their reps were responsive and the driver was friendly. The transport took four days and everything was really great and smooth.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 10, 2018

    My mom was moving up from Mississippi to Colorado and we didn't want to pay to drive down there, so we needed to ship her car. I made the mistake of logging on and putting my information and got blasted by about 50 different emails, text messages and calls, so I opted to not to go with the people who did that. I searched for a company that was more reputable. Ship a Car Direct had good reviews and the company was located in Colorado so I decided to go with them. Their rep, Shannon, set up the entire thing and she didn't have any qualms with it. Before the car was to be shipped though, we started to get nervous because it was a week before and we had a three-day window to ship the car and we hadn't heard anything at that point. Shannon reached out and she said that a carrier was gonna be assigned shortly. From that point on, everything was all right.

    The drivers were very friendly and were very understanding of the situation. They offered to allow us to put some stuff into the vehicle because they didn't see a concern with weight. Then, they got here very quickly. They were a little late but they were very prompt in letting us know what was going on. Plus, they were dealing with three different people throughout the entire process. Also, the quote that the company gave us was a couple of hundred dollars over the actual cost. We were quoted at 12 to 14 and we ended up paying 11 which was perfectly fine.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Oct. 10, 2018

    A relative gifted me a car which I needed to ship from Chicago to Colorado. I looked at about 10 different transport companies but Ship a Car Direct was really responsive. Their price was right and they had a lot of good references on the internet. Their driver was on time and as expected. He picked the car up on Friday and I had it by Tuesday. It was faster than I expected. In the end, they charged me an extra $25 but the price was right where I thought it would be and I was pretty happy with it. Overall, it was an easy and pleasant experience and I would recommend Ship a Car Direct.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Kylene,

    We are glad to hear that you we were able to provide you an easy and pleasant experience. We appreciate your recommendations. Thank you for choosing Ship A Car Direct!

    Verified purchase
    PricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 9, 2018

    I chose Ship A Car Direct based on reviews by other customers. They offered the best price and also received the most positive reviews. I was not disappointed. They even worked with me to reschedule the shipment date by 3 months. Once my ship date was confirmed, I was provided with a shipper very quickly. The car was picked up a bit late, which was a bit stressful, but it all worked out. The car was delivered on time with no issues.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 9, 2018

    We moved across country and our experience with Ship a Car Direct was fantastic. Having never shipped a vehicle, we were hesitant to do so, but they made everything very easy. Clear communication, prompt service, and car arrived spotless! Highly recommend!

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 9, 2018

    I used Ship A Car Direct to transport our son’s Car from Seattle to Indianapolis. I was well informed throughout the process. The hauler arranged was professional and timely. They had all information accurate and delivered one day ahead of schedule. Final price was in the range quoted. Note that the final price is not set until the hauler is selected. I did a lot of research and selected Ship A Car based on a strong BBB rating and high ratings from customers. Not the least expensive, but the service was great and the process was smooth!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 9, 2018

    My son was getting out of the Marine Corps, so we had to ship his '06 Audi back. We looked at four different transport companies. We went with Ship a Car Direct because of the customer service reports from other people. Their reps reached out to me right away and asked me about the date, and because I did it so far in advance, we made it a little closer. Jennifer was my representative and she walked me through every step of the process.

    As we got closer, she emailed me almost every day for status updates. We got past our date which she ended up getting delayed because we couldn’t find a carrier and she literally gave up some of her commission to raise the price so we would get a better carrier. We ended up getting the car picked up that day. Also, the quote provided was a little bit low based upon what I had seen across the board, but they were confident that they thought they could get a carrier. We came up a little bit, but we were still way below everybody else and it was my choice to go up so we can move the car quicker.

    NNT Transport delivered the car and they were professional and phenomenal. The transport took only about 24 hours. They called and told me when they were gonna pick the car up, where it was, and when they dropped it off. They gave us enough notice. The car arrived in an impeccable condition, too. I would recommend Ship a Car Direct and I've already referred them to three other people and family members getting out of the military as well. I told them to check the website because Ship a Car Direct was amazing.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 8, 2018

    I was moving to a different state and needed a transport service. I used a different transport company and I was not happy with their price. I tried Ship a Car Direct and their price was almost similar, but then I got a call from their representative and he was helpful and really good at answering my questions. He was able to match the price that I was thinking. He actually re-sent the link and I tried the price, and I was lucky enough that somebody picked up my offer and everything worked out well. I felt really comfortable and happy. The transport took five days and the driver was kind and quick. I would recommend them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 8, 2018

    The Ship a Car Direct rep answered all my questions and he kept up very good communication. He also sent me a lot of videos to look at. I enjoyed the quote that he gave me, and it was very accurate too. The transport took two days and it was done smoothly. Overall, I had a pleasant and easy experience with Ship a Car Direct.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Hello Mary,

    We are delighted to know that you had a pleasant and easy experience with Ship a Car Direct. Thank you for the trust! :)

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 7, 2018

    I was giving a Honda CRV to my niece and I didn't wanna drive. It was too far. Ship a Car Direct did a really easy quote thing online and sent it within 10 minutes. It was fast and the quote seemed reasonable to me. I paid $200 more than when I used them 10 years ago, which seems fair. The truck drivers and the guy who called me were really nice too. I was shipping the car from Arizona to Minnesota and they said it would be on one day or the next day. It wasn’t until the next day that they came but they were really cool about keeping me informed. The car was delivered to my niece, who was only 19 years old, and she said it went pretty easily. My experience with Ship a Car Direct was awesome. It was all done online. It was perfect. You should jump on the ring too, and tell Ship a Car Direct what kind of car you've got.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Oct. 7, 2018

    I bought a car in California and I live in Illinois. I called several companies and got quotes. Ship a Car Direct's quote seemed reasonable and comparable, and the person I talked to was very helpful. It was the first time that I was shipping the car myself so she explained the whole process and how it works, how she's a broker and how they put out the job for a bid. Ship a Car gave a timeline anywhere between four and seven days to transport the car, but then it only took them six days. It started on a Monday and they got to me on Sunday. The driver called me to make sure that I was home ready. They were fair and they explained everything pretty clearly. You also get the car when they said you would.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 6, 2018

    I shipped my car from North Hollywood, CA to Pittsfield, MA. Everything went smoothly. My car was picked up right on time and delivered on time. I was able to call my carrier throughout the process to keep track of my car’s whereabouts. Very pleased overall!!

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Oct. 6, 2018

    I needed my car brought from Texas to California. I looked at four companies and I ended up using Ship a Car Direct. They were the second cheapest, but when I told them what price I got the first time, John told me that he would come down as low as he could and with a $30 discount rebate. That was the deciding factor. Then, everything was done through email or texting and they were very good at responding. The transport took five days and what I paid in the end was a better price than I had originally been quoted. During the delivery, the guy called and told me that the car was outside. When I walked out, he already unloaded the car. He went through it with me on paper to show me where all the dents were before. After that, he gave me the key, I gave him the money, and that was it. It was a very fast transaction and I have referred someone else to Ship a Car Direct.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Oct. 6, 2018

    We were relocating and had to get our Lexus transported 4,500 miles. Ship a Car Direct's rep was very good. He was thorough and was always there. The transport took six days. The car arrived dirty, but other than that, there were no problems with it. However, there was confusion on the side of the driver about how he was getting paid. Even though we had everything arranged with the service, he was expecting cash. So I talked to the company and had a little back and forth at the eleventh hour there. Nevertheless, Ship a Car Direct was service-oriented, on time, and had a reasonable price. We received satisfactory service from them and if we have to ship a car again, I'd do the same service. Keep up the good work!

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 5, 2018

    Shipping our Toyota Vios from Florida to California with Ship a Car Direct took about a week. It was considering the price and the reviews that we went with them. And everything was good. Their representatives had good service. But I tried to send an email before calling them and with phone calls, they were good. They replied fast. With emails, they were okay. We also talked to the driver when said my car had arrived then I told him I would be there. We had changed our delivery address a few miles away and they were flexible. Plus, he actually arrived one day early so we were happy. The car's condition was good too. Overall, Ship a Car Direct was very good.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Oct. 5, 2018

    We were very happy with Ship a Car Direct which we used to ship my daughter’s car from Dallas to Seattle. They looked a little better compared to the other one I looked at and they found us a good carrier. I met with my contact, and he was usually easy to get a hold of. He also always gave me a number that I could call or text if he wasn’t available. He was able to answer all my questions and he gave me links to their videos they have online, which were really helpful to tell you what you needed to do with the car, so it was very good. All went fairly smoothly. My daughter said the delivery was fine too. The car got there fine and they brought it right to the place where she was working.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Oct. 4, 2018

    We've used Ship A Car Direct multiple times and have never been disappointed! Their customer service is top notch; their website is rich with relative and essential information; and their customer service is first rate! Would recommend repeatedly!

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 4, 2018

    I moved from the East Coast to the West Coast and needed to ship a Mini Cooper. I browsed online and Ship a Car Direct had a very good review. The customer service rep responded in time and very quickly. He also followed up when I had questions so, he was very good. The quote was a little bit higher than my expectation but the delivery was very smooth and did not take a lot of time. The truck was parked near a shopping mall and I went there. The driver arrived on time and drove my car directly to the parking lot.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Oct. 4, 2018

    I was relocating from New York to Florida and had to ship a BMW 428. I communicated with Ship a Car all through email, and it was always like, “Oh, call Renee.” I called her and she never called me back. I just kept getting these automated emails. Still, I was fairly comfortable throughout the transport, and the quote I was given was reasonable and accurate.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceDelivery & Shipping

    Reviewed Oct. 3, 2018

    We were relocating from Missouri to Arizona and needed to arrange for an enclosed transport of our 1966 Mustang Convertible. After researching at least a dozen companies/brokers online, I chose Ship A Car Direct. Not only did they have the most competitive price, but they set me up with a fantastic carrier (EM Logistics) and the transport went perfectly. The car was picked up and delivered on the days promised. The communication was great, and the ability to pay with a credit card was just icing on the cake. I would definitely recommend.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceDelivery & Shipping

    Reviewed Oct. 3, 2018

    Out of 15 companies I looked at, I used Ship a Car Direct as they were cheaper, plus the reviews on them were good. They picked up my 2011 Mercedes Benz ML350 from New York on a Friday, at 2:00 o’clock, and I received my car in Georgia, where I was moving, on the Saturday at 6:00. The service was good. They called me once they were in Georgia. They brought the vehicle and I paid them the rest of the money. Everything worked out good and I would use them again. The other stuff I shipped took six weeks so when I received my car in one day, that was the best thing that ever happened to me. Plus it wasn’t damaged.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceDelivery & Shipping

    Reviewed Oct. 3, 2018

    I was moving from Tennessee to California for work and I had to transport a Toyota Corolla. Ship a Car Direct's website was better than all the others, and it had a lot of information that helped to pick them. When I first called, I asked about how many days they would need to pick up a car and they said it takes four to seven days max. Then when I placed the order, Eve contacted me from Colorado and she was the associate attached to my case. We talked on the phone and she explained everything in detail. Their quote was around $100 more than what the others were offering, but I decided to go with them because everything was much easier to understand. Plus Ship a Car Direct has a mobile app, which helps a lot and is worth paying $100 more.

    The two guys that delivered did an excellent job as well. They called me the day before saying that they would deliver the car around 7 to 9AM and that was what happened. At around 6:40, I got a phone call that they would be around in 30 minutes and they brought the vehicle half a mile away from where I live. I went there and got the car, and there was no incident or scratches. I’m really satisfied.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Oct. 2, 2018

    Ship a Car Direct and their vendors were very good and professional. My car was delivered before the committed time. The price was right. There was no dent or scratch. I would highly recommend using them.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 2, 2018

    We were moving to a different state and we needed our Honda Civic shipped from Pennsylvania to Texas. We looked at four companies and we ended up with Ship a Car Direct because of their BBB rating, as well as the lady I spoke to. She was very clear on how things were as it was our first time shipping a car. She gave me all the information in a very honest manner. I had several questions and she answered all of those. I emailed and called her back several times and she was very professional and got back to me on time. Ship a Car Direct's quote was a little higher than other car companies' but the car got picked up quickly and then shipped and delivered on time. Everything was very well managed. We dropped the car off on a Friday and we received it on a Tuesday. It was a long weekend then. The driver was in touch with us and he was polite. We coordinated our location and everything went smoothly.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 2, 2018

    I wanted to transport my car to Arizona and the first company that I got quoted me a low price, but then when they found a carrier, the price went up. I was very unhappy with that. I filled out the Ship a Car form on the web and then I got Scott. When I came and talked to him, he was friendly but he was difficult to reach at times. He didn't always pick up his phone, but once I got a hold of him, he provided the answer that I was looking for. He was very professional, knowledgeable and helpful. Also, the online quote calculator was very useful. The price was at the higher end of what I was thinking about, but it was exactly what I paid for which was different from the other company. I took the car to the carrier at the shopping center and the carrier delivered it to a site in Arizona. I talked to the person who received it and he thought that the carrier was very nice and polite.

    Thanks for your vote!
    Verified purchase
    Customer ServicePrice

    Reviewed Oct. 1, 2018

    I had Ship a Car Direct ship my 2005 Ford Escape to California. I used them as they got good reviews from multiple places. I was looking online in different reviews sites, trying to find a broker that got good reviews, and it looked like they were credible. Their website was pretty good too and they have a high standard of picking and choosing their carriers.

    I had a standard type of communication, like a standard form of email, with the representative. It was nice to have that contact, at least, that provided information if I ever did need anything, or update on where the process was. The quote provided was reasonable and cheaper than a couple other quotes that I received. It seemed in line with what I was expecting. I had my cousin pick the car for me, and it went well. The service was good and everything worked out good. I would use them again.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 1, 2018

    All the communication with Ship a Car Direct was good. I also looked at the price before I went with them. I called them up and everything was easy. They were perfect. I was moving to a different state so I shipped my Lexus Sedan across 1,400 miles, then my daughter picked it up.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 30, 2018

    Ship a Car Direct seemed to have the best reviews out there and they have competitive price too. Their rep was able to answer all my questions and he gave me some good advice. The initial quote was really low and it got goofed up somehow. But that was not a problem. I recognized that it was unbelievably low, so I figured it must’ve not quite worked right. So we got that fixed.

    The truck driver called me the day before delivery and said he would likely be here the next afternoon and then he called me about an hour ahead of time to nail down the time and place. We ended up deciding on a local Walmart parking lot since there was plenty of space and it was relatively close to the freeway. I took a look at the vehicle and it was in good shape and appeared that there wasn’t anything damaged or otherwise affected by the transport. The delivery was faster than what I thought, so it worked out very well. Things went very smoothly. Ship a Car Direct would be the company I’d go with as far as transportation. They were well priced and good to do business with.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 30, 2018

    Ship a Car Direct had the best offer. They had an online quote calculator, which sent the quote to me via email and by the phone, and the initial quote was the final cost. I'm glad that there were no surprises. The salesperson I spoke with was knowledgeable and he answered all my questions. They were always emailing me with reminders. They also told me where I could contact them and they were always available for contact if need be. The driver was very courteous and he always responded to my messages or calls whenever I had an issue. I reached out to him about setting a delivery date and a specific delivery time. The person picking the car up for me was a friend and they weren't available until that day. The driver delivered it on time. When I saw the car, it looked just as I had seen it before, just a little dustier because the carrier was an open one. I would highly recommend Ship a Car Direct.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 29, 2018

    This is the second time I have used Ship a Car Direct. The first time was to ship a collector car (closed container) in the snow. The second car was an open truck. Both arrived in perfect condition, on time, and with no hidden costs.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 29, 2018

    I had the best experience with Ship a Car Direct. Earlier in the year I had tried to ship my car across country and I had received so many quotes from other carriers but I felt so hassled to make a decision on the spot when I was not even sure when I was going to move yet. I was already overwhelmed with the move that I decided to just leave my car behind and moved. Then a few months later I finally gave it another try and this time I came along with ship a car direct. They were so simple, stress free, with a great price. My car was here safely with no damages within a few days after I started the process with Ship A Car direct. I would recommend to anyone.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed Sept. 29, 2018

    I had my SUV shipped from Illinois to California and I had a hassle-free experience using Ship a Car Direct. I looked at two companies for the said job and picked Ship a Car Direct since the email they sent me looked more friendly and personable and their quote was lower. I used their online tool and it was impressive that I was able to get the quote without providing personal information. The other company quoted me a price that was about $200 more and though I ended up paying an additional $100 because the carrier requested, the cost with Ship a Car Direct was still cheaper. And I was satisfied with that cost considering the quality of service that I got. Dealing with their reps went smoothly, the vehicle was delivered very fast, plus the carrier was professional and friendly.

    The carrier and I contacted through text messages, and he said he was gonna wait for me at a supermarket garage for pickup. I went there and then I needed to fill out the form. He inspected the car and he let me go. And then, it only took him around five days for transport, with even one of the days in transit being Labor Day. He called me when he arrived and he said he could come in 15 minutes, then he started to unload the car. The car was not damaged or dirty. Overall, it was a good experience.

    Thanks for your vote!
    Verified purchase
    Price

    Reviewed Sept. 29, 2018

    My mother had given me a Toyota Prius and it was on the other side of the country. I needed to ship it from Albuquerque to Virginia and got some quotes online but I decided to use Ship a Car because it felt like they would be reliable and predictable. I used their online quote calculator and it was within $25 with the final price. It was reasonable and within expectation. The transport took 3 days and their reps handled it very well. They always had answers to questions I had and I'm very satisfied with Ship a Car.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 28, 2018

    We looked at seven companies to transport my vehicle about a thousand miles for a move, but we chose to go with Ship a Car Direct because of the friendliness of the people who answered all of my questions with great detail. Their customer service was wonderful. Their reps were very easy to get ahold of, were very responsive through email and phone, and answered all our questions with examples. The quote I got was accurate and reasonable for the service that I received. However, the contractor that Ship a Car Direct had chosen for the delivery was a little defiant or compensational. Other than that, the delivery went smoothly.

    Thanks for your vote!
    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 27, 2018

    I was moving and I needed to transport a vehicle from Utah to Tennessee. I checked out about four different transport companies and Ship a Car Direct was the most willing to help me out with pricing. They also gave me a good quote. I went with them and they were very kind. Plus, I was able to get all the information that I needed from their reps and I had a great interaction with the driver. In the end, the delivery was done in about three days and it was very quick.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 27, 2018

    I was relocating and needed to ship my Mercedes. I sent an email to Ship a Car Direct and a rep replied back a quote. The rep handled the transport pretty well and it took four days. Also, I told the driver where I was gonna meet him and he had the car out already. I checked the car and he gave me the documents that he needed to be signed. If anyone asks about Ship a Car, I would tell them to go with it.

    Thanks for your vote!
    Verified purchase
    StaffDelivery & Shipping

    Reviewed Sept. 26, 2018

    I purchased a 2016 BMW M235i in California and needed it shipped to Texas. Ship a Car Direct had very good ratings online. A lot of the reviews were very optimistic about the company. I worked with Renee and she was very easy to work with. When an issue came up, she got right on it and made sure to fix the issue and get the shipping back on track. I was pleased with how she handled my requests. She was very knowledgeable and was very helpful as well.

    My vehicle rode on a trailer and the driver found a spot nearby where he could park that was off the main road. He then got in the car and drove it down the ramps. He had me take a look at the car and made sure there was no issues that resulted from the shipping and then I signed the paperwork saying that there were no issues. Ship a Car Direct did a good job and I’m satisfied with their work. I recommend them.

    Thanks for your vote!
    Verified purchase
    StaffDelivery & Shipping

    Reviewed Sept. 26, 2018

    I was moving cross country. A friend of mine heard about it and she shipped my car for me. It was an amazing gift and I was shocked that somebody was going to pay for my car to be shipped. She chose Ship a Car Direct and the whole thing was awesome. The driver was very smooth and easy. He was a good driver and a very nice fellow. He picked up the car and kept in touch with me on the road. My car was here before it was supposed to be and it was delivered in perfect working order. I would tell a friend that my car was shipped via Ship a Car Direct and would suggest that they check them out.

    Thanks for your vote!
    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 25, 2018

    I was being sloppy with my delivery date. However, the staffs from Ship A Car Direct has been very responsive to my requests in update the timing. Almost every email is responded in <30 minutes. Their attentive communication has made the care move so seamless for me, despite my back and forth on updating the delivery time.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 25, 2018

    I was moving from California to Texas and I had an SUV and a sedan. Ship a Car was listed with the Better Business Bureau and they seemed to have good reviews. I talked to someone named Jennifer and she handled the transport fine. Initially, I was a little concerned but the driver who picked up was very good and the cars got there on time. Before I knew it, the cars were there and in good condition.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 25, 2018

    My full time residence is in Michigan and I bought a second home in California. I had a small car that I wanted to bring out here and I looked at three other companies. Ship a Car Direct was midway in the price point but they had stellar reviews and was not pushy. Stephan, the lead guy, was very helpful both on the phone and via email. I gave him my information to initiate the service. He provided emails and kept telling me to call him if I had further questions. He then provided me with the order service which provides you with the name of the person in charge of damage. They sent information about an app to take pictures of your car, pre and post. There were also reminders. That was a very unique feature which said to me that they take it seriously about getting your car in good condition.

    It became clear to me that Ship a Car Direct did the services of a broker for truck drivers so I was a little apprehensive because it was getting close to the time before the plane leaves before they contracted with the trucking company. The pickup was perfectly fine and the truck driver was very helpful and reasonable. At the other end of the pickup, he was here on the day that he said he would be here. He called me the day before the delivery and on the day itself, they couldn’t bring it directly to the house because of weight restrictions on the road way out in front. So I had to take the taxi less than half a mile to be able to get the car where he could drop it off. With that, I gave him a certified check for the balance and he didn’t ask me for anything more. He backed the car off and I didn’t see any kind of marks or damages of any sort. My experience was fine and I would recommend Ship a Car Direct.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 24, 2018

    My experience was great. Scott was very helpful and quick to reply to my phone and email questions. Transport was on-time and Hector, the driver provided periodic updates. Everything was easy and smooth. Thank you, www.shipacardirect.com!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 24, 2018

    When I was relocating from Pennsylvania to California, I looked at three transport companies and based on pricing and positive reviews of people that have used the service, I went with Ship a Car Direct. I called and Stephan, the rep, was very helpful. The quote that he gave me was competitive. It was also accurate since they quoted $1,75 and that was the final price. I anticipated the delivery to take more than a week, but it took just five days and it was good. The driver was also very good and he didn't damage the car. Overall, my experience with Ship a Car Direct was very positive. I would recommend their service.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 24, 2018

    I looked at three shipping companies and eventually decided to go with Ship a Car Direct because of their reviews and website. Their customer service is excellent. The quote they gave was good, but that was not what it turned out to be. But I was aware that it was only a quote. Also the price is still low with them compared to others. The delivery driver was also very good. Everything went smooth and I would use them again.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 23, 2018

    Ship a Car Direct was one of the first that I had called and it was a whole learning process for me. After several calls and having conversations with three different companies, I felt most comfortable with the Ship a Car rep who I dealt with. The rep seemed to be the most honest and the one that I felt like I could trust getting the car out there in the timeframe when I needed it. Ship a Car was not the cheapest in price, but given the time frame that I was working with, and the budget that my daughter could afford, I was willing to pay for it. As far as I was concerned, I made the right decision. My daughter was moving out to California and I wanted to get the car to her.

    The final cost was exactly what I was quoted. The vehicle was transported a little over 2,200 miles. I was there for the pickup while my daughter and my wife were there for the delivery. It was a smooth transaction. Everything seemed to be sound about the car. Unfortunately, we had some transmission issues with the car a day after it was delivered so it was in the shop and we had a $2,800 bill. I don’t know that it could have been attributed to the shipping and there was no way for me to prove it.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 23, 2018

    Ship a Car Direct had a good rate online and their price was much lower than the other company I looked at. I had them ship a Volkswagen to my daughter from Richmond, Texas to Washington, DC. The customer service reps were very helpful and friendly. They were constantly sending email with info that I needed. When the car was delivered, my daughter said everything was okay. I was very pleased. The transition, pickup and delivery went smoothly and everything happened much quicker than I thought it would, so I was very impressed. I was very satisfied and Ship a Car Direct is the company I want to go with.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 22, 2018

    The customer service was fantastic. Matt with Ship a Car Direct answered every call and email without hesitation. The carrier was equally professional and timely. Insurance certs were provided, the price was right, and the car arrived safe and sound. The key is determining any dates that the car should, or should not be picked up/delivered. You have to consider your timeline, so they can schedule carriers efficiently. Excellent service. Thank you!

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 22, 2018

    I had already moved and I needed my 2012 Ford Fiesta transported from Amesbury, Massachusetts to Santa Ana, California. I looked at over 30 transport companies and Ship a Car Direct seemed to have very authentic reviews and they're accredited by the BBB. There's a lot of shady companies in the moving business and I found this out because I almost got scammed, like with my move to California. So, I was very cautious about which transport company to pick and Ship a Car seemed like the most reputable one, and they definitely came through.

    The reps' knowledge and expertise were excellent. I sent out an email to get a quote and I got a quote back in the same day from the rep, David. The first quote that I got sounded good. But then, I got informed that the price was gonna be bumped up a little because of the location, but it was still a reasonable amount so I wasn't upset. I had short email communications with him back and forth, then he set me up for the move. Everything seemed to go fine with the delivery. The driver was great and he came right on time, by the hour that he said. He called me every 15 minutes and told me where he was. Then he delivered my car five days early, so I'm very happy. The entire transport from picking up the car to its delivery took six days, which is pretty good for a cross-country transport. Moreover, I got my car in one piece, without a scratch.

    I'm happy as well with the final cost of the service. It was within the range that I was expecting and it wasn't too expensive. There are a lot of transport companies that take your car and then bump up the price at the last minute. I had done a lot of research on Ship a Car Direct and they seemed good. I was very comfortable with them throughout the transport. This company deserves to be recommended and I would recommend them. I would tell people to use them and not look at anyone else.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 22, 2018

    I had a little sports car in Denver. Then I moved and I had to get the car out of there and bring it to San Diego, California where I live now. I looked at about half a dozen transport companies. The reviews on ConsumerAffairs for Ship a Car Direct were excellent about how easy it was and Ship a Car's rep, John, was excellent. He was a no non-sense guy and he got me all the details I wanted. I did the online quote calculator. It was great and I totally would recommend it. What was interesting was that I filled the online calculator and the price and I got ten different companies that called me. Then I got a rebate because I filled out a customer satisfaction form.

    John also followed up with the carrier. They were delightful to work with. They always responded to my emails and they always talked to me when I made direct phone call. It was a good and fantastic carrier and the delivery was efficient. The car was clean and there was no damage to it. It took the carrier a day and a half to get the car from Denver to California. The guy was in the car. He picked it up on a Tuesday and he was there on Thursday. When the driver got here to San Diego, I had to have it delivered to a friend’s house because I wasn’t around to receive it. He unloaded the car and everything was great. And what I had to pay at the end was exactly spot-on with the original quote. I had an excellent experience with Ship a Car Direct and I’ll recommend them. Call John. He’s that easy. Or go online and do a quote and they’ll call you. Ship a Car Direct is the company to work with. They’re the best.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 21, 2018

    We lent a car to a friend up in Boston and we couldn't go up there and physically drive it back. I looked at a couple of other people that ship vehicles and Ship a Car's price came in under everybody. Also, the other companies started to get really pushy. I went with Ship a Car and the man that I dealt with was great. I left a message for him because I couldn’t submit my request online for whatever reason and he called me back on a Sunday night. That Monday was a holiday so he wouldn't be able to find something but he said he would let me know later in the week once they do.

    Matt answered all my questions and knew exactly what he was doing. He explained every single step as far as what I would have to pay upfront and that would need to be on a credit card and then the rest, I would have to give to the transport guy. As soon as they got something set up, he let me know. He found somebody for me on Tuesday and he said the guy that they got to drive it would contact me directly. The driver did and the car was scheduled to be delivered on Thursday but it was delivered on Wednesday. It was very painless and it was very easy to deal with Ship a Car. I was totally pleased with the entire process and I am 100% satisfied with the customer service.

    Thanks for your vote!
    Verified purchase
    PriceDelivery & Shipping

    Reviewed Sept. 21, 2018

    I shipped a couple of cars with Ship a Car Direct and it was a very good experience. When I relocated to California and I needed to ship my BMW from Chicago, I looked at four or five different transport companies and I liked Ship a Car for the information they provided, their responsiveness and the price. I submitted the location and then they sent me an email with contact information. Then I contacted Ship a Car and asked questions. They walked me through the process and gave me proper information. They told me what it would take to do it, how long it would take, what the process would be and the details. They tried to make sure I understood. While some prices were either ridiculously high or ridiculously low and one would question the authenticity of those, the quote I got from Ship a Car was fair. Their price was about average when I looked online.

    The pick-up and delivery of my vehicle went very well. Our house is not accessible by a big truck and they came as close as possible to the house. It took six days for the car to get to California. They told me that was how long it was gonna take so we planned for it properly. Then when they came to get the car for me, they dropped it off within meters or yards away from the hotel where I was staying. It was very convenient. Everything was fine and what I paid at the end was fairly close to the quote I got. Ship a Car Direct made something that I was nervous about very easy and manageable for me, so I was thankful for that. I would recommend them as a first option.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 20, 2018

    I needed a transport service for a move from California to Massachusetts and Ship a Car Direct was a little cheaper than the other places I looked at. Also, they had a good rating and good reviews. Their rep had pretty good knowledge and expertise and the quote they gave me was good. Then, they called when the car was on its way and the driver also communicated. The delivery was fast and it was a relatively good timing.

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 19, 2018

    I have two kids out on the West Coast and I wanted to bring the car back over the summer for maintenance, to clean it up and to get it ready then ship it back. I wasn’t very satisfied with the shipping company I used getting it here so I used Ship a Car to get it back. I had recommendations from other people who had used Ship a Car Direct and the communication level with them was much greater and more often than the other companies I’ve used. They did a nice job and I worked with one person which was what I liked the best.

    The price was okay for the quality of service and it was accurate at the final cost. But I've shipped three or four times with other companies for anywhere from $200 to $400 less, especially when it’s just the kid's car. Also, if you have a long period of time in which you can have the car picked up and delivered to the final destination, they can have a longer time to find a carrier that will carry it for less. And I had a really long period of time so I was hoping for something less since it was the kid's car. But they didn’t wanna negotiate any. The cost would have been a little bit more palatable if it was a little less. It was just slightly overpriced but everything went well. If you take the price out of it and consider the customer service, the communication through email and the constant letting me know what was going on, it was fine. You get what you pay for, I guess.

    Thanks for your vote!
    Verified purchase
    Customer Service

    Reviewed Sept. 18, 2018

    Could not have expected more from Ship A Car Direct, the customer experience and professionalism exceeded our expectations! The vehicle was picked up and deliver exactly as arranged and everyone kept us notified along the way. We highly recommend Ship A Car Direct!

    Thanks for your vote!
    Loading more reviews...

    Ship a Car Direct Company Information

    Company Name:
    Ship a Car Direct
    Year Founded:
    2008
    Formerly Named:
    Safe-Direct Car Shipping
    Address:
    150 Murray St Unit 224
    City:
    Niwot
    State/Province:
    CO
    Postal Code:
    80544
    Country:
    United States
    Website:
    www.shipacardirect.com