
Ship a Car Direct Reviews
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About Ship a Car Direct
Ship a Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.
- Door-to-door shipping
- No upfront deposit required
- $500 built-in insurance
- No terminal-to-terminal shipping
Ship a Car Direct Reviews
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Reviewed June 19, 2019
I used Ship A Car Direct to move my car from California to DC and was very pleased with the experience. They offered the best price, communicated with me throughout the process, and my car was transported quickly and without any issues.
Reviewed June 17, 2019
The services that was provided to me regarding having my car transported from one state to another was amazing. The customer service representatives are there to assist you in every way. All departments reaches out to you once your drive is assigned; therefore, you do not have to call around for specified department.
Reviewed June 17, 2019
I've had a bad experience in the past using another shipper but I've found a great replacement. Stefan was on point and with the easy to use online ordering process made for some 5 star service. Within 30 minutes I had my car booked for next day pickup with a 7 day estimate for a cross country delivery which ended up being only 5!!!! They offer an app for reporting damage but wasn't necessary at all. The guys at AG were professional and delivered without incident. I highly recommend this service!!!!
Reviewed June 11, 2019
I had great customer service starting with Matt who set up my delivery with the carrier. As far as pickup, I was given advance notice that enabled me to meet the carrier in a parking lot a few miles from my home since access wasn't good at my home being that my street is narrow. The car was delivered on time in perfect condition going from a suburb of Pgh., Pa. to Las Vegas, NV. It was easy, and I experienced no problems.
Reviewed June 11, 2019
I contacted Ship A Car Direct in March, knowing I had my car delivered last season, they came through for me when the initial broker failed me. Stefan kept in touch with me and was able to get a transporter on one of the three requested dates for pick up. Was very happy with the service and would recommend them.
Reviewed June 11, 2019
I worked with John and he was outstanding! I had never shipped a car before and he held my hand throughout the process. He was knowledgeable, patient, and great to work with. The drivers were also friendly and kept in touch. My car arrived two days earlier than originally anticipated. All around great experience and I will definitely be a return customer.
Reviewed June 8, 2019
I moved from AZ to FL. My car was delivered on time as promised, in PERFECT condition. They picked up car and the guys were really nice, friendly and professional. Thank you for taking care of my Audi S4.
Reviewed June 7, 2019
Horrible experience with these guys. Lack of communication on their part cost me money. Avoid if you can, very unprofessional and they overcharge comparing to the competition. You let these guys transport your car, you will find yourself constantly calling them to get information. They will tell you one thing on the phone and when all is finally done you get something else and a bunch of excuses from their side.
Hi Yordan,
We are very sorry to hear that you had a horrible experience with us. We thought everything was fine, since when we spoke to you there were zero complaints or issues mentioned other than the receipt was wrong, which we promptly fixed. We tried reaching out to discuss this with you and have not heard back. We've gone ahead and refunded you for your trouble, and we hope that you have a better experience next time you ship your car. Thank you.
Reviewed June 4, 2019
It was a great experience all the way from initial order to completion and delivery of vehicle. The driver loaded the car in 15 mins and delivered it early. He was updating us on ongoing basis so there was no question on status. Really easy and convenient.
Reviewed June 4, 2019
My overall experience shipping our car from Denver to MD was wonderful. We received constant updates on the status of the move and estimated arrival time. The driver was just great and helpful.
Reviewed June 1, 2019
I can’t say enough good things about this experience. I have never transported a auto before so naturally I was very nervous about the process. Thanks to John and the women who actually worked for the trucking company. The whole experience was great.
Reviewed June 1, 2019
I was very pleased with the professional handling of my account by Christina. She informed me exactly how the business works from start to finish which was very helpful. My carrier arrive the day I wanted him to and the car arrived here at the very next day safely. I will be sure to use Ship a Car again. And would recommend it highly to any of my friends.
Reviewed May 30, 2019
Great service and fantastic performance. Could not be more pleased with the service provided by Ship A Car Direct and AutoLine Express (carrier). Very simple process, with great communication. Arrangements were easy and straight forward. Pickup on time, quick but thorough. Delivery was 3 days early and the car was in perfect condition. Don't think I could drive from OH to CA for the cost of having my car transported. Would definitely use Ship A Car Direct again.
Reviewed May 30, 2019
The representative we dealt with was rude and obnoxious. We, consequently, took our business elsewhere to which we still received an unprofessional text message. It was disappointing and uncalled for and certainly not deserved. Additionally, he was unable to find a carrier (after 3 business days) and when we switched the alternative found a carrier for us in two hours with no nastiness.
Reviewed May 29, 2019
I was in a bind and needed our car shipped quickly. The entire team was very responsive to my needs. Car was picked up the second day after my first phone call and delivered three days later to New England from Florida. They were in constant contact with me to make sure things were being done in a timely manner. Would definitely recommend them and will use them again when I need to ship a car.
Reviewed May 29, 2019
When I moved from NC to CA in May, I had to look for an auto transport company to ship my 2015 Lexus from the east coast to the west coast. After much research and reviewing customers comments, I decided to go with Ship A Car Direct. John with Ship A Car Direct was very thorough and responsive to my requests during the whole process. John assigned my order to Onway Logistics who also did an excellent job. My car was picked up and delivered on time without any damages. I will definitely use Ship A Car Direct again!
Reviewed May 28, 2019
I had my car shipped from NJ to CA, and this was the easiest process I have ever had moving. My fiance will be moving here in 2 months, and I will have her use the same service. I really wish there was something like this to move my house. The best part was not having all the phone calls from different carriers trying to get your bid. Thank you for your help
Reviewed May 27, 2019
I worked with Stefan at Ship A Car Direct to have a car shipped from NJ to TX. Initially there was a lot of great communication with Stefan, and I knew just what to expect. However, it seemed like there was a big communication breakdown with the transport company. Some of this occurred when the driver came to pick up the car. He seemed to have no idea that the car could not be dropped off in Texas until Friday... My son wouldn't arrive in Texas until late Thursday afternoon. This was a problem for the driver who noted that he would be heading back east on Friday. We agreed that when my son arrived in Texas on Thursday PM, he would call the driver and they would meet up at the residence where he was staying.
When we checked in with the driver several days later on the Thursday morning before my son's flight, the driver asked if my son could meet him that afternoon at a truck stop where he was resting rather than dropping the car off at the residence where my son was staying. My son agreed, not realizing that the truck stop would be 40 miles from his residence. After my son picked up his car (which arrived in perfect condition) and drove over an hour to his residence, I let Stefan know what had occurred. He was very apologetic and the company made things right by me by refunding my fee.
I am giving them 5 stars because their customer service was excellent. Their communication with me throughout the process was excellent. Although the driver seemed like a very nice guy when he picked up the car, he took advantage of our lack of knowledge of the location of the truck stop relative to my son's residence. I would use Ship A Car Direct again... but I would not allow Wayside Trucking to transport my vehicle. Hopefully Ship A Car Direct will be evaluating their use of this transport company as well.
Reviewed May 23, 2019
We shipped our Honda Odyssey from Durham, NC to Tucson, AZ in May. We worked with Rita to get the pickup set, and she was extremely helpful. The communication from start to finish was excellent. The shining star of our experience was the actual driver. He could not get into into our development, and he worked with us, patiently to make an alternate pick up spot. He was so professional and very kind. Safety and security was most certainly his top priority, which gave us great peace of mind. The van was in Tucson within four days of pick up. The driver communicated with our son for the pickup and the delivery was as seamless as the pickup. I truly cannot say enough great things about our experience from start to finish, and most certainly, the driver!!! Money well spent!
Reviewed May 22, 2019
Highly organized and responsive. Stayed connected throughout the process. Identified local transport service that was excellent and met all expectations. Pricing competitive and much lower than van line carriers.
Reviewed May 20, 2019
First time needing to ship my car to another state... So glad my first experience was such a pleasant one! Ship a Car Direct took good care of me from beginning to end every step of the way. They made the process super easy! Highly recommend for anyone who needs a peace of mind in shipping their car to another state!
Reviewed May 20, 2019
My experience was very positive. The driver showed up on time and was very professional. The car arrived in perfect condition as scheduled. The agent form Ship a Car kept in contact with me and updated at all times.
Reviewed May 20, 2019
I've shipped cars before, and this by far has been the best experience. The shipper knew exactly how to handle the two cars, his communication about pick-up and delivery was excellent, and was extremely careful with them. He was polite the entire time and I appreciate the extra care and attention he gave in loading and unloading the vehicles. If ever I need to ship cars again, I would definitely use them!
Reviewed May 18, 2019
We were totally thrilled with our experience with this company. John and his team from the very start were on top of things and communication was outstanding between all parties. Our transport had a few logistical details and everything was perfect! I highly recommend using them as they even had a photo app so you can take photos of your vehicle. Their staff and the transport company Comic Transport were friendly and gave me confidence in our transport! Thank you!!
Reviewed May 17, 2019
Hello, I am writing this to share my experience with Ship-a-Car Direct, for shipping my car from Houston, Tx to Atlanta, GA. I have been moved to 5 different states so far but I got the best shipping service of my car ONLY from this vendor. They are prompt in response and delivery date and time are flexible plus they deliver the vehicle with great quality. So I would recommend this to all my friends. Thanks.
Reviewed May 16, 2019
I worked with John - he was excellent. Good support staff who kept me abreast of pickup, delivery, and how to take before/after pictures in case of damage. There was NO DAMAGE. Carrier chosen by John was very competent and gracious. Overall, a great experience.
Reviewed May 14, 2019
Thank you so much for delivering my deceased sister's car safely and soundly. Although it almost looked as if the shipment might fall through since Austin to Homer, NY, is not a highly traveled route, Matt was able to find a carrier the day before another sister had to return to Idaho. IIuri, the driver, even took the time to show me how to operate the unfamiliar vehicle. If needed, we would certainly use your services in the future.
Reviewed May 11, 2019
Shipping to Florida works well with Ship A Car Direct - We have used the service twice, and both times the carriers were prompt and delivered our car with no problems at all. The big advantage for us, compared to working directly with a local carrier, is that we don't have to plan our shipping date months in advance to get a slot. And the total cost is not that much more than the local carrier service would charge directly.
Reviewed May 7, 2019
Ship a Car Direct was easy to work with. They were very attentive! I can recommend this company without reservation. We shipped a car from Indiana to our college aged son in California without any trouble.
Reviewed May 6, 2019
I’m glad I chose to ship my car with “Ship A Car Direct”. They are professional and trustworthy. Reasonable price with an outstanding customer experience. Driver was very helpful and work around with our schedule to deliver the car. Now that I know my car is delivered on time and safe, I will definitely be using this service in the near future.
Reviewed May 3, 2019
I needed to ship a car from Kentucky to Idaho. In addition to never having shipped a car, my first experience was between two unlikely pick-up and drop-off points. A quick Google search suggested the process was going to be overwhelming. But, then I connected with Matt at Ship a Car Direct. A couple emails and a quick conversation and my worries were over. He walked me through every aspect of the process and even helped me understand how to approach comparing potential shipping partners. I quickly learned they're not all created equal. He kept me updated throughout the process -- even if we were still waiting to schedule a carrier (and there really wasn't an update). If I ever need to ship a car across the country, I will only make one call to Ship a Car Direct.
Reviewed May 1, 2019
Transport of wrecked vehicle from upstate NY to Delaware - I received the name of the company, including Christina’s name, from a satisfied customer who had recently used the service. From my first phone call through the delivery of the vehicle, I was treated exceptionally. My questions were answered, my concerns were addressed, and the whole experience was excellent and very positive.
Reviewed April 29, 2019
I had a very positive experience with Ship A Car Direct. I had no experience with such a service and was a bit overwhelmed when I started researching options. An acquaintance recommended Ship A Car Direct and when I checked their Better Business Bureau reviews I was sold. My rep, Scott, was accessible and responsive whenever I asked for an update or progress report. My vehicle was picked up on time and delivered early! It did take a week from my placing the order to receiving a carrier but I was flexible with my timeline so that was not impactful to me. The final delivery cost was a bit higher than the original estimate but again, based on the service I received and the research I did, I was not concerned. I did have the chance to reject the higher rate if I wanted to and wait for another carrier but I was comfortable moving forward. I highly recommend Ship A Car Direct and will use them again if needed.
Reviewed April 29, 2019
Excellent service, timely pickup and timely delivery. They provide awesome service and communicate at every step. They used great transport service to deliver the car. Will use their services again if need to move in future.
Reviewed April 29, 2019
Can’t say enough good things about this company. They are trustworthy & communication on point! Renee from Ship A Car Direct & Chrissy from Happee Auto Transport were awesome. I’m 100% completely satisfied.
Reviewed April 27, 2019
I have never shipped a car before on my own. I have also never had a relatively expensive "classic" car that needed shipping. Needless to say I was not exactly sure where to turn to. After getting a few recommendations from locals and doing some research online myself, I landed on the Ship a Car Direct website. The site itself is extremely well presented and very educational for anyone that has not shipped before, so I reached out to John. I received almost immediate response from him, including a direct phone call. When one is turning over a loved vehicle to a stranger for care, the most important thing to reassure someone is the communication.
John and the folks at Ship-A-Car-Direct were very proactive and timely with all communications. However, John was not the one shipping the car! SACD finds the drivers and I was even more pleased with the car carrier that shipped my vehicle from IL to AZ. The driver had a beautifully clean enclosed carrier. He was a very punctual, professional and personable gentleman. He also communicated extremely well and he had the vehicle waiting for me at the other end. All in all, the experience from beginning to end was simple and very reassuring. Thank YOU!
Hello Jack,
We are happy to know that your experience transporting your vehicle with us was easy and reassuring. It has been our pleasure to assist you. Thank you for choosing Ship A Car Direct!
Reviewed April 26, 2019
I had two cars in another state that had to go to two different states and I went straight to Ship a Car Direct for that because they had moved a car for me before. One of the cars was transported in an enclosed carrier and it came here to St. Louis. The driver was helpful and knowledgeable. He took care of the car and it arrived in the exact shape that it went in. The second car was in an external carrier, which was unenclosed, and it went to Washington State. This carrier's driver was also extremely knowledgeable and helpful, and I prefer him over the other as he was friendlier. But I was happy with both companies. Ship a Car's reps were friendly, helpful and informative as well. I would use them again.
Hello Rosemary,
We are glad to know that the transport of your vehicle went very well. Looking forward to serve you in the future! Thank you for choosing Ship A Car Direct :)
Reviewed April 25, 2019
I was very hesitant to ship my car across country but a blizzard and the costs of driving out weighed my hesitation. I talked with several different companies and Matt convinced me to go with Ship A Car. The cost was very competitive and the timing excellent. It took 4 days for them to schedule pickup and the car was delivered in good shape four days and 2800 miles later. Thank you George (driver) and Matt.
Hello Robert,
We are happy to know your car has been delivered safely without any damages. Thank you for trusting Ship A Car Direct! :)
Reviewed April 25, 2019
Ship A Car Direct was excellent. I needed to ship my vehicle from New York to South Carolina and did research online and decided to use Ship A Car. I also made a few phone calls. Their broker was good. I felt the quote was a little high, but in the comparisons, it wasn’t all that off. Moreover, it didn't change during the final payout. I also was able to pay via credit card. The carrier was good too. The guys came when they promised to come. I was kept apprised of where they were at all times. I found them to be very professional. My neighbor, who was here to receive the vehicle, said that the driver called him about 45 minutes before the driver arrived. The vehicle arrived in the same condition as it was.
Reviewed April 24, 2019
After receiving many estimates, I decided to go with ‘Ship A Car Direct’ because they gave me one of the lowest estimate and had good reviews. Truck driver Steve was very professional and customer services over the emails were prompt on all my questions. Car was delivered on time as promised without any issues. I would use ship a car direct again in the future again.
Hello Ellen,
We are glad to know that your car was delivered on time as promised without any issues. Looking forward to serve you again in the future! Thank you for choosing Ship A Car Direct. :)
Reviewed April 22, 2019
Awesome service. My car was picked up on time and delivered as promised. Professional and A1 service from start to finish. Would definitely use again. The driver was very accommodating as well as professional.
Hello Veronica,
We are happy to know that you had an awesome experience especially that it's your first time transporting your vehicle. Thank you for trusting Ship A Car Direct! :)
Reviewed April 22, 2019
Everything from requesting a quote to the delivery of the vehicle was great. Customer service was very helpful with updates and the driver was also helpful when picking up and dropping off the vehicle.
Hello Luis,
Thank you for sharing your experience. We are glad to know that our customer service representatives and the driver were very helpful. We are happy to know you had a great experience transporting your vehicle. Thank you for choosing Ship A Car Direct!
Reviewed April 19, 2019
I was totally pleased with this company, especially compared to the one I used previously. Ship a car Direct was responsive, informative, and on time. I felt they were really working to accommodate my timeline needs. I would definitely recommend them!
Hello Sabina,
We are delighted to know that you were pleased with the service we provided you. We sincerely appreciate your recommendations. Thank you for choosing Ship A Car Direct! :)
Reviewed April 17, 2019
Transporting your car can be risk. Working with Ship a Car Direct proved they have the industry experience and customer focus to make the whole process a success. The process is a phone app backed up with real people that can answer all your questions. Happy to recommend them.
Hello Howard,
It is great to know that the transport of your vehicle went well. We truly appreciate your recommendations. Thank you for choosing Ship A Car Direct!
Reviewed April 17, 2019
The whole experience from start to finish was very professional. I had used their services 6 yrs ago for shipping my car from Atlanta to Portland, Oregon. David had been my point of contact at that time also so I contacted him again. Everything went like clockwork. Car was delivered few days ahead of time. Was informed every step of the way.
Hello Jyotika,
We are happy to know that the transport of your vehicle went smoothly as planned. Thank you for choosing Ship A Car Direct!
Reviewed April 17, 2019
We had a great experience with Ship a Car Direct! Their pricing was honest and within the free estimate provided to us online. I think what sets them apart is their communication and attention to detail. They are in constant contact with you and use carriers that you can also be in contact with throughout the move. They also have an app that you use to record the condition of your car prior to leaving and upon delivery so that there is a record of the condition in case anything happens. Overall felt very comfortable with the move and it was delivered on the estimated ship date! Will be using again to ship our second car shortly.
Hello Ernest,
We are glad we made you very comfortable with the transport of your vehicle. Looking forward to serve you again in the future. Thank you for choosing Ship A Car Direct!
Reviewed April 16, 2019
Ship a Car arranged a pickup same day, and delivered my car 650 miles away in one day. They did it at the lowest cost of any of the providers that I checked. Super responsive, and as I said, tremendous service. I recommend them highly.
Hello Steve,
We are delighted to know that we've exceeded your expectations. We truly appreciate your recommendations. Thank you for trusting Ship A Car Direct! :)
Reviewed April 16, 2019
It was nice working with a team where they answered all of my question completely and thoroughly even when they were pretty silly questions. That's customer service! Their follow-up and attention to detail was what I needed. Thank you.
Hello Nick,
It was also our pleasure to assist you. We are glad to know everything went well with the transport of your vehicle. Thank you for choosing Ship A Car Direct! :)
Reviewed April 16, 2019
Ship A Car Direct transported 2 cars to Florida. The communication was very good, they showed up to pick up the cars on time and they delivered the cars on time and in with no damage. Everyone was pleasant and there were no complaints.
Hello Jeffrey,
We are happy to know that you have no complaints because the communication is very good. We are also happy to hear that everyone was pleasant to you! :) Thank you for choosing Ship A Car Direct.
Reviewed April 15, 2019
Excellent service from start to finish in shipping car from Ohio to Florida. Car was picked up on time and delivered on time to its destination. I would recommend using to family and friends and will use again myself in the future.
Hello John,
We are happy to provide you with an excellent service. We sincerely appreciate your recommendations. Thank you for choosing Ship A Car Direct!
Reviewed April 13, 2019
I was moving a vehicle from Arizona to Washington and there was a company that I have always used. I made a reservation back in January for the delivery to take place in March 12 but the company that I had made the arrangements with never showed up to pick up the car. I called them to find out what was happening but that was hours of being on hold and waiting to get somebody on the line. That was a Wednesday and I had to get the car out by Friday. I called Ship a Car Direct and they jumped right on it and were able to get me fixed up. They handled the situation brilliantly and it was great. They did everything right and were there.
The pickup and delivery all went as scripted and there were no problems. When you call the company and you talk about what you need and they describe to you how it’s going to work, and it goes down with that kind of consistency, it leaves the customer with a sense of security that they made the right decision and that you are dealing with a company who does what they say. Ship A Car Direct did a good job.
Reviewed April 12, 2019
I was changing jobs so I was moving and needed to transport my vehicle from Colorado to California. Ship a Car Direct's reps were very professional and didn’t expect anything in return. The quote they provided was what I paid. I tipped them, but they were not out there to extract money. They were extremely helpful and brought my car back just the way it was so I love them. I had a good experience and I would recommend them.
Hello Rasika,
It is nice to hear that our representative(s) were extremely helpful and that you had a good experience transporting your vehicle. Thank you for choosing Ship A Car Direct! :)
Reviewed April 12, 2019
Ship A Car Direct was a great service. I shipped a Jeep from Florida to Niagara Falls New York. The value was great and Scot at ship a car direct provided great and prompt service. Response and action to questions and request was almost immediate. The carrier they choose to ship was top notch with the equal customer service. Was a great experience. Ship a car direct was recommended by a friend and I wouldn’t hesitate to recommend it. Use their services again. Thanks for The great service. Jody **.
Hello Jody,
We are delighted to know that you had a great experience transporting your vehicle with our assistance. We truly appreciate your recommendations. Looking forward to serve you in the future. Thank you for choosing Ship A Car Direct! :)
Reviewed April 11, 2019
I shipped my Subaru Outback about 1400 miles through Ship a Car Direct. I like that they were responsive when we called. They had a good website too that was easy to follow. I worked with a young lady over there and she had excellent follow through. When my wife set it up and when she had a question, Ship a Car Direct would call her right back. We got an estimate online and they refined it. Still, in the end, the cost was the same. The service was great and it was only $250 more than if I had driven the car myself. It was good value.
Hello Mike,
We are glad to know that our service was of good value to you. It has been our pleasure to assist you. Thank you for choosing Ship A Car Direct! :)
Reviewed April 10, 2019
With Ship A Car Direct, I could get a quote online without having to talk to anybody. The quote that I was given was good enough and it was 100% the same as the final cost of service. The customer service representatives at Ship a Car Direct were very helpful. I communicated with them over the phone, over email, and with text and they responded quickly. I had to cancel an appointment because I had changed the date and I restarted the process all via email. It was very easy and it went really well. The vehicle was transported from Raleigh, North Carolina to Phoenix, Arizona, and the delivery went smoothly. The person that I talked with dropped it off early and was professional and really easy to work with. The vehicle was a little dirty upon its arrival, but it was fine.
Reviewed April 9, 2019
My experience with Ship a Car Direct was absolutely easy. Coming up with a carrier was done fairly quickly. We were on a tight, short, running time, and everything happened exactly as they said it would. The quotes that I got were definitely within range as well. However, I would love to be able to have contact directly with the driver because I was having to go back and forth, off-hours, from a long-distance with their dispatch service. We ran into some different timeframes because the driver got held up at an auction picking up some cars. It was a little difficult going back and forth through the dispatch. It would have been nice just be able to call the driver.
Reviewed April 9, 2019
From start to finish... exemplary service! I honestly researched countless businesses, and was hesitant to pull the plug in order to hire someone to transport my daughter's car from Texas to California. That was until I came across this company, and understand that they were serious in their desire to please their consumer. The ordering process was beyond simple, and their communication was splendid. At every step I had updates, and even the driver let me know when he was an hour from being at my residence. Even afterwards they sent surveys so they can understand whether I was truly pleased or had any concerns. Well done!!!! You can truly trust this company to get the job done in the best way possible. They will definitely be my go to company if I ever need a car transported again.
Hello Tiffany,
It is great to know that you had a Perfect experience with Ship A Car Direct. Looking forward to serve you again :) and Thank you for choosing us!
Reviewed April 8, 2019
I needed my car shipped from California to Pennsylvania and working with Ship-A-Car-Direct was a great experience. The customer service agent was efficient, easy to contact directly and answered all questions knowledgeably. Quick turnaround when I asked for a quote. Quote was reasonable and, most importantly, didn't change! Carrier they assigned me picked up one day earlier than he initially quoted but gave me the option to keep original pick up date if the new date wasn't convenient. He kept the initially quoted delivery date. Car arrived in great condition. I'd use them again if I needed to do so.
Hello Gina,
We are happy to know that your car arrived in great condition and that you had a great experience with Ship A Car Direct. Thank you so much for choosing us! :)
Reviewed April 8, 2019
I am so happy with how fast and easy Ship A Car Direct made having my car shipped from NY to CA. Everything went exactly as I was told it would: from the pick-up and drop-off dates to the price! There were no surprises or issues. Stefan and the team were always available to answer questions and I could communicate with the drivers as well! Would definitely use again!
Hello Laura,
We are glad to know that the transport of your vehicle went smoothly as planned. Looking forward to serve you again. Thank you for choosing Ship A Car Direct!
Reviewed April 8, 2019
My experience with Ship A Car Direct was fantastic! Jennifer was great and helped me every step of the way understand what was going to happen. She is amazing! The carrier was great also. He came on the day expected and he delivered the car on the morning of the day expected. I am very happy with my experience with Ship A Car Direct direct. Thank you for your outstanding service!
Hello Debbie,
We are delighted to know that you're very happy with the experience you had with Ship A Car Direct! We are happy to know as well that Jennifer did great in assisting you. Thank you so much for choosing Ship A Car Direct!
Reviewed April 8, 2019
I would like to say that I was extremely pleased with the overall process of getting car shipped. The representatives were professional and answered all questions. The driver was on time, professional and delivered the car on the estimated date. Very satisfied!
Hello Reginald,
We are very happy to know that you're extremely pleased and very satisfied. Thank you for choosing Ship A Car Direct! :)
Reviewed April 8, 2019
I needed to get the car back to my son in Wisconsin and Ship a Car Direct seemed to have the best price. They were good to work with and the interactions I had with the reps were great. In fact, when the price they quoted me needed a little more, they dropped their price a bit to keep it to the same price, which I thought was really good. The transport driver came when he was supposed to come and he picked up the car. The transport took two days from beginning to end and I was pleased with the transaction. The car got to my son and he said there was no problem. Ship A Car Direct was on top of everything and I love the app. They did a good job overall.
Hello Vicky,
We are glad to know that the transport of your car went very well. Thank you for choosing Ship A Car Direct!
Reviewed April 7, 2019
I was especially impressed with the level of communication we received. All our questions were answered right away. The car was picked up and delivered when and where they said it would be and in perfect condition.
Hello Ann,
We are delighted to hear that you were impressed with the service we provided. It has been our pleasure to have served you. Thank you for choosing Ship A Car Direct! :)
Reviewed April 7, 2019
We were relocating from New Jersey to North Carolina. I had had back surgery recently and my doctor did not want me driving for that long of a period of time, so we decided to have our 2018 Subaru Impreza shipped. I looked at many companies and decided to go with Ship a Car Direct. They were the only one that had an A+ or an A in Better Business Bureau. Every other companies had a C or lower and had many complaints filed against them. Their reps were excellent. They were very responsive, answered all my questions and if I sent an email, their rep would call me immediately. Their service was excellent.
I paid what Ship a Car Direct reps quoted. The rate was a bit more than some of the other companies, but sometimes, you get what you pay for. I decided it was worth going with a company that had a very good Better Business Bureau rating and pay a little bit of extra money. I wasn’t here on the date it was delivered because it was delivered the day before we moved. But luckily, I have a friend that lives down here so she took the delivery for me. The car was perfectly fine. It was the same condition when it was picked up and the same mileage.
Hello Teresa,
We are happy to hear that we were able to provide you with an excellent service. It has been our pleasure to have assisted you with the transport of your vehicle. Thank you for choosing Ship A Car Direct!
Reviewed April 6, 2019
I was in a wreck while I was on vacation. So, I needed to have my Toyota Sienna shipped back from where it was fixed in Denver to Oklahoma City. I used Ship a Car Direct and I had a good experience with their representatives. They got me set up with someone to transport the car, and my body shop ended up getting delayed. The van wasn’t ready when they thought it was going to be, and we were able to adjust for that without any problems. And while I paid 100 more than the original quote, the delivery was good. The truck driver was communicating with me and got the car to me the day before it was promised. It was really late the night that they picked it up, but they were earlier than I expected. So, that was good.
Hello William,
It is nice to know that you had a good experience with our representatives. We are glad to hear that your car has been delivered safely. Thank you for choosing Ship A Car Direct!
Reviewed April 5, 2019
My vehicle was picked up on time and delivered ahead of schedule, it arrived to CA even before I left WI, the driver has been very flexible in regards to my availability. David of Ship a Car Direct and George of DIL Trucking were very helpful and made sure of a smooth transaction. Kudos to both of them. I highly recommend this service and will definitely use again whenever possible.
Hello Mauro,
We are happy to know that the transport of your vehicle went smoothly as planned. We truly appreciate your high recommendations. Thank you for choosing Ship A Car Direct! :)
Reviewed April 5, 2019
I was gonna be on the west coast and I wanted to move a vehicle for 2,500 miles. I looked into 2 companies and base on their customer service, I decided to employ the services of Ship A Car Direct. They were super responsive, honest and just seemed like the right people to go with. We raised the quote because they believe that I could pinpoint my pick up time and actually get it done on a Saturday to minimize the inconvenience for my wife. Sure enough, we only raised it a little bit, it got grabbed immediately and we got everything done like we wanted to. The vehicle was in perfect condition, not one mile extra on it.
Hello David,
We are happy to hear that your vehicle has been delivered in perfect condition. Thank you for choosing Ship A Car Direct!
Reviewed April 5, 2019
I was very anxious about having a car delivered from Rhode Island to South Carolina. I didn’t want any car damage in transport. The ship direct contact was friendly & patient with my concerns. The truck driver (Auto Transport LLC) kept me very informed (when he picked up the car, when he would be at my house (the next day!!!), and when he was close. Great experience.
Hello Pheobe,
We are glad to know that you had a great experience transporting your vehicle with our assistance. Thank you for choosing Ship A Car Direct!
Reviewed April 4, 2019
This place is awesome. First time I had a car shipped. Everyone was great. The communication was good. The driver brought my car the day and time they told me it would be here. If I ever need to ship a car again I will use them. Thanks again.
Hello Theresa,
It is nice to know that everyone was great in assisting you transport your vehicle. Glad to know as well that your car has been delivered safe and sound. Thank you for choosing Ship A Car Direct!
Reviewed April 4, 2019
I bought a car off and I needed to bring it up from Missouri. I happened to find Ship a Car Direct's name at the top of the list and I did some research on them. Since I hadn’t used transport before, they sounded like they’ve been at it and they knew what they were doing, so I went with them. The interactions that I had with the people that I initially spoke with were super. The guy that I talked to was Matt, then some other people came in as the process went on and I had more people standing by if I needed help or something went wrong. They followed through the whole way. I was not alone in it.
The process went smoother than I thought it would go and the actual driver they had was phenomenal. It was super on my father’s end when he picked it up and it was also super on my end when he dropped it off. He gave my father a time when he’d show up and he gave a time for me as well. The driver was right on time and was phenomenal. He couldn’t have been a nicer guy. The whole process could have been a nightmare. I was stressed because I figured there were gonna be some problems, but it couldn’t have gone any smoother than it did. It turned out to be one of the best things and the easiest things I’ve done. The process almost took care of itself. It went so smoothly. It was one of the easiest things I’ve ever done considering there was distance involved in bringing something up that I had nothing to do with, and it went well. I couldn’t ask for anything more.
I was so thrilled with the transport people, the guy, and with Ship a Car Direct themselves. I never had an issue. The whole experience was great. I almost wanted to find another one to bring up. If I needed to bring a car up or bring a car or ship it somewhere, I would go through Ship a Car and I wouldn’t even think twice. If anybody’s gonna move a vehicle, I wouldn’t even hesitate.
Hello Rick,
We are happy to know that your whole transport experience was great! Thank you for choosing Ship A Car Direct!
Reviewed April 3, 2019
My experience with Ship a Car Direct was fantastic. I live in Arizona and I found a vehicle I wanted in Boston. However, I did not want to fly out and drive it home. I had to use a vehicle transport and I considered 4 companies. I had a friend locally and he does a lot of car shipping from other states to Arizona. He referred me to a local person and I called them and talked with them first. I got a price from them then I looked online and called the top couple that were just wherever Google search led me, and compared the phone conversation and the pricing. I liked best what I heard from Jennifer and she was sweet, easy to deal with, and gave quick responses. There were lots of auto-generated emails that were time populated saying, “Okay, you’ve done this step. Now, we’re gonna send you this,” “Okay, your car has been picked up. Now, we’re gonna send you this,” so it was really clear.
Also, a couple of the videos from Ship a Car Direct that I watched were well done and those helped me understand the process as I was someone who had never done shipping a vehicle before. Then, I also spoke to another male rep and asked if I should contact the carrier driver as I haven’t heard from him and he told me to give him another day. And sure enough, he contacted me. So, I've had great interactions with them.
The pick up and delivery was so smooth and there were lots of communication with the dealership. There were two dealerships so I had two cars picked up at the same time from two different dealerships. I communicated with them, they communicated with me, and they communicated with the driver. The cars got picked up with no problem late Saturday and dropped off on Thursday. The driver had originally told me it would take six days and Jennifer also told me it takes six or seven days ‘cause it’s coming from all the way on the other side of the universe. So, the time estimate was spot on and he was earlier than what was said. He also communicated when he would be here and it was super accurate. Then he dropped the cars off, he shook my hand, I gave him some cash, and we were a done deal. The driver was so great that when I sold one of my vehicles about a week after getting them to someone in Ohio, I recommended him to them.
Hello Jason,
We are delighted to know that your experience with Ship A Car Direct was fantastic. Thank you so much for your recommendations!
Reviewed April 2, 2019
We made a move and looked at three companies. Ship A Car Direct had the lowest price. It was a very fair quote and I liked what the person I talked to told me. We had our car moved about 2,000 miles and I like the experience. I appreciated that I was kept informed on what was going on on a regular basis. The driver was good too. The car got here on time and it was picked up on time. I'd recommend Ship A Car Direct.
Hello Gerald,
It is nice to know that the transport of your vehicle went smoothly as planned. We also appreciate your recommendations. Thank you for choosing Ship A Car Direct! :)
Reviewed April 1, 2019
I’ve worked with several car transport services over the years; working with SCD was a very different experience. There was a different level of customer service and experience that I’ve not had with other companies. I would use them again as well as refer them to family and friends. Matt was always available via email or phone whenever I had a question. They were prompt and professional. The driver they used was incredible and very professional. He and his wife took fantastic care of my car.
Only downside was when the dealership that was holding my car was getting antsy to have the car picked up and removed from their inventory; I expressed this to Matt and told him I really needed to get the car out of there. He told me he still didn’t have a driver to get it, miraculously within 12 hours he had one but it would cost me $150 more than my originally quoted price. I really didn’t have a choice and I paid the extra fee. But, you get what you pay for. I got my car in great condition and that made me happy.
Hello Nathan,
We are happy to know that you had a wonderful experience transporting your vehicle with our assistance. It is also nice to know that Matt was always available when you needed to reach out to him. Thank you for choosing Ship A Car Direct.
Reviewed April 1, 2019
I had Ship a Car Direct transport my vehicle from New London, Connecticut to Seattle, Washington. It took 9 days, which was reasonable. I shipped a car with them before and it was a very convenient and fast process. That made me use them again. The driver was very professional and the service was quick. But, on pick-up, I didn't get notification of the carrier one day before the carrier actually came. The carrier came the night before the first day of my window. They only told me a day before they were coming, which was pretty short notice. Then, two hours before they showed up, they said that they were there. It was a slight inconvenience and there was a lot of rush on my part, but it wasn't anything detrimental. Plus, the quote, which did not change through the process, was very reasonable. I've been amazed by how convenient this company has been.
Reviewed March 31, 2019
On account of its exceptionally adjustable statements, Ship A Car Direct is an extraordinary choice in the event that you have special conditions for your turn. The organization gives a value ensure so you never pay more than the cited cost.
Reviewed March 31, 2019
Ship a Car Direct was easy to use, they found us a low price with a good carrier, and they had great communication. The car was shipped from N.H. to WA. and it got there a couple of days ahead of schedule. There were no issues. We would use them again.
Hello Ray,
We are happy to know the transport of your vehicle went well and without any issues. Thank you for choosing Ship A Car Direct! :)
Reviewed March 31, 2019
I needed a transport service for a road trip from Massachusetts to California and I heard about Ship a Car Direct from a friend, who did a similar transport. I was able to reach everyone and the experience was very seamless. It was just a few days to get it set up and then, the pickup to delivery was three weeks. I had a very flexible schedule. It was a little bit past the timeframe that they had given me, but I wasn't under any pressure to have the car right away, so it worked okay for me. I was in contact with the driver when he was hitting some weather issues. I was aware that the deadline was going to be extended for when I was receiving my car. So, he was in constant communication through either voice calls or texting or both. The delivery was easy and I was able to meet the driver and get it in my hands within 10 minutes. After that, we went to inspect the car. All went well and I would use Ship a Car Direct again if I had to.
Hello Andrea,
We are happy to know that all went well with the transport of your vehicle. Thank you for choosing Ship A Car Direct! :)
Reviewed March 29, 2019
I moved from Florida to California and had my 2016 Jeep Wrangler transported by Ship A Car Direct. I liked their reviews online and felt the most comfortable. They were well-organized and their reps were all great. Every rep that I spoke to got back to me very fast. They found a transport company for me, and I had somebody assisting me within less than 12 hours. The delivery of the vehicle took four days. It arrived in the evening. The driver called me an hour before arriving. The vehicle arrived dirty, but that was expected and everything was just as is. In terms of the cost in relation to the quality of service, it was a little bit more than what I wanted to pay but I didn’t mind because the service was great. The ending price was 100% accurate to the quote I was given. I highly recommend Ship A Car Direct.
Reviewed March 28, 2019
We had my son's 2002 Sequoia shipped from Florida to Washington and everything went smooth as silk. Ship a Car Direct were in contact throughout the whole process. For my first time shipping a car it couldn't have went any better. I will always recommend them to anyone I know who needs a car shipped.
Hello Matthew,
We are glad to know everything went smoothly with the transport of your vehicle. We truly appreciate your recommendations. Thank you for choosing Ship A Car Direct! :)
Reviewed March 28, 2019
We used Ship a Car Direct to transport a family vehicle. And from my online searching on it, it had a very strong reputation. Also after contacting them, it was well supported by what I felt was a cost competitive bid. Ship a Car gave a good and fast response, and it was consistent with my expectations. We also had the flexibility that we needed to make our arrangement. And then, getting the carrier to pick up the car was prompt. We made it very simple for the carrier also for picking up our car and dropping it off. We were at an interstate interchange at both ends. The quote that they gave me was appropriate for what we needed, but there was a modest increase. It was a difference of about $50 from the original one. But that might've been because we updated the zip code. Overall, we were satisfied with our decision to go with Ship a Car Direct.
Reviewed March 27, 2019
Ship a Car Direct had good online reviews, which got me to use them to ship my vehicle from Saint Paul, Minnesota to Asheville, North Carolina. I was very pleased with the service, the quick turnaround on what needed to get done, the timeliness and the communication. Plus, the pricing seemed to be in line. David at Ship a Car was really good. He communicated well and kept me in the loop in terms of what was happening and when. Plus, the gentleman that transported the vehicle was very good at taking care of the vehicle and communicating with us to make sure that we knew where he was.
Hello Mike,
We are happy to know that you were very pleased with the service we provided. Thank you so much for choosing Ship A Car Direct! :)
Reviewed March 26, 2019
Ship A Car Direct was outstanding with everything. Handled from start to finish very professional! Would definitely use them as an auto transport broker! Renee always communicated in a timely manner and was great on follow up.
Hello Jerry,
We are happy to know you had a very good experience transporting your vehicle with our assistance. Looking forward to serve you again! :) Thank you for choosing Ship A Car Direct.
Reviewed March 26, 2019
I needed to ship a car from Rhode Island to California and Jen, Ship A Car Direct’s rep, was nice and thorough. We had such a bad experience with a different company before that she just seemed very trustworthy and organized. She explained the whole process to me. She explained that it would take two weeks. That I wouldn't be charged anything until the company was locked down as far as who is gonna ship the car. Then, we only paid the fee for them and that we wouldn't pay for the whole car delivery until we actually received the car.
She also told me that if anything went wrong, I could contact her. She also gave me another contact if there were any damages to the car, which there were not. I liked the fact that I didn't have to pay until it was delivered because that was not what happened the last time with another company. The delivery was very quick and the quote was spot on. We got a call the day before for the pick-up and delivery and they came right at the same time. They're polite too. They had to deliver the car 0.25 miles away from our house because it was a bigger parking lot to be able to turn the truck around. We walked there and we picked up the car and there were no issues. The car was good.
Reviewed March 25, 2019
I never regretted my decision to use Ship A Car Direct. The straightforward information on their website (especially the introductory videos) reassured me that this would be a no-BS experience -- and it was. My car was picked up on time, delivered when promised, and arrived with no damage. Both the company and the selected shipper were friendly and helpful.
Hello Paula,
We appreciate you taking time to share your experience. We are glad to know that the transport of your vehicle went very well. Thank you for choosing Ship A Car Direct!
Reviewed March 25, 2019
I had to ship my mom’s car from Ohio to California. This was the second time I used Ship a Car Direct. I received the same quality, personal service I received the first time. I was kept in the loop via emails, and all my questions were answered promptly. They really do answer emails at this company! When we had a change of plans, we were assisted pleasantly and quickly. Stefan even reached out with a phone call when he was able to line up a carrier that could accommodate our shifting plans. I highly recommend Ship a Car Direct. Shipping a car is stressful, and this is a reliable company that wants to help make it easier.
Hello Stacy,
We are happy to know we made the transport of your vehicle easier and less stressful. Thank you for choosing Ship A Car Direct the second time around! :)
Reviewed March 25, 2019
I was relocating back to southern California from Vermont and I needed to transport a Subaru Outback. It was important to me that I picked a reliable transportation service and I saw that Ship A Car Direct had really good reviews online. Their rep was very honest and transparent, which I appreciated and was looking for. He was very specific, direct and transparent about the whole process. He explained to me that they use pretty much everyone and that he uses brokers. The quote calculator could be improved a little though. The UI for Ship A Car’s website was a little bit confusing but the final cost was very reasonable. I ended up paying 1675 and I got a discount of $30. There were a bunch of companies that quoted me a much lower cost but for peace of mind, I’d rather pay a little bit more just to know that the car won’t be damaged.
The delivery went really well. They were very prompt and they delivered the car quickly. There was miscommunication though between the carrier, the shipping company and Ship A Car. I had put in March 18th as the earliest date that I could receive the car but they interpreted that as it needed to be after the 18th of March. It was actually three days after the original date that I was quoted. It was not a big deal but the communication between Ship a Car and Chip’s Auto Transport, the company in Massachusetts that did the job, could be better.
They picked up the car on a Tuesday and they were going to deliver the car on the Monday after which is pretty fast for a car that’s being shipped across country. They ended up delivering the car to me not on Monday though, but on Wednesday morning. It took three days longer than originally communicated but other than that, I was very satisfied. The car was perfect when it arrived.
Hello Rachana,
It is nice to know that the delivery went well and that you are satisfied with the service we provided. Thank you for choosing Ship A Car Direct! :)
Reviewed March 22, 2019
I would recommend Rent A Car Direct to anyone. Their videos were so helpful and Eve answered all our questions and was so nice to work with. Our car arrived exactly as promised and the price was very affordable!
Reviewed March 21, 2019
I am very pleased with my experience transporting my car from New England to Florida. Eve was great to work with. She got me a great rate and excellent turn around from saying go to actually picking up and deliverying my car. The drivers also did a great job in keeping me informed of their progress and timing of delivery. I will use them again. And I recommend you give them a call.
Reviewed March 19, 2019
When we moved up here, I didn’t wanna drive my car so I opted for a transport service. I looked at about five companies then went with Ship a Car Direct since they were responsive to my request and were able to line up an appropriate carrier to get the car moved within the timeframe that I was looking it moved. I didn’t see how they could make it happen that fast but they got it done within the timeframe that the rep said it could be done. The rep was excellent and she followed the process all the way through. I had a couple of questions along the way and she was always available to talk to me and get my questions answered.
On the day that the car was to arrive, it was at a range of noon to 4:00 but they got here around 6:30 in the evening. They pulled up in the front and took the car out of the truck. It was dirty, but it had come 1,400 miles in the middle of the winter so one would expect that. It was a good experience with Ship a Car Direct, and if I had to do it again, I would contact them first to have them handle the situation. I would recommend them, too.
Hello Patrick,
It is nice to know that you had a good experience transporting your vehicle with Ship A Car Direct. We appreciate your recommendations. Thank you for choosing Ship A Car Direct! :)
Reviewed March 18, 2019
I used this service for the first time and was more than pleased on how they handled the complete move. The follow up was great. The pick up and delivery was great. My car was picked up on the promised dates and delivered within 2 days to my house in FL. It came in the way they picked it up. No damage at all. I would use them again and only them to move my car again.
Hello Les,
We are happy to know that you were pleased on how the transport of your vehicle was handled. It has been our pleasure to assist you. Thank you for choosing Ship A Car Direct!
Reviewed March 18, 2019
I needed a transport service to get a Toyota Highlander from the north to the south. I went with Ship A Car Direct and their rep seemed to be on top of my move. After I spoke to them, they sent me a ballpark figure which was expensive. When I actually went to use them after a month I had gotten a price, the price went up. Their pricing is causing me to shop elsewhere and do some homework before I use somebody again. Still, was a pleasant experience. The transport was 1,100 miles and the vehicle was fine when I got it.
Reviewed March 16, 2019
Ship a Car Direct gave us an excellent experience: professional and efficient (quickly located a carrier, who delivered our car ahead of schedule and went out of his way to get close to our home, even in a heavy fog) and always accessible to answer our questions (Thanks, Matt, even after office hours!).
Hello David,
We are glad to know that you had an excellent experience transporting your card with our help. Thank you for trusting Ship A Car Direct!
Reviewed March 16, 2019
My Daughter was relocating to Denver and we needed to get her car out there... A 08' Escape... Too many miles on it to safely drive it out there. I looked into renting equipment to tow it out there. For $1400 I could do it...Plus fuel..and my time, which would have included all the expenses need to get out there and back. Thank God for Ship-A-Car Direct. Matt Made this decision a no brainer... They worked with me from start to finish. The price I was quoted was less than what it would have cost me to rent the equipment to tow it myself and the date of pick-up and delivery was spot on. They even Delivered the car right to her place where she was staying...And in perfect condition.
I highly recommend Ship-A-Car Direct. And Matt was an amazing person to work with although I'm sure anyone there would provide the same service. One more thing... This was done during the worst weather of the year and all involved went above and beyond to provide this service... A big shout out to the driver who drove in really crappy weather to do this. Not enough stars to rate them properly... Thank you Ship-A-Car Direct.
Hello Lawrence,
We are so delighted to know that Matt and the driver were amazing in helping you transport the vehicle to your daughter! We are happy to know it went perfect despite the bad weather condition. :) Thank you for choosing Ship A Car Direct!
Reviewed March 15, 2019
My dad was impressed with the communication with Ship A Car Direct when he set up the transport for me. There were a few specific things that he liked better. The driver was the best. He was amazing and very friendly. He reached out before I left and I'm here in Denver, so I had to pick it up. Then, he texted and called me, and kept me posted about his whereabouts. He took good care of the car. It came in great condition and I just had to give it a carwash. The cost was reasonable, and the initial quote was the same as its final. I was worried that it would be some strange man who would make me pay him more money, but it wasn't. They sent a lot of emails leading up to it which was good. It made people feel more comfortable because sometimes it could feel a little bit strange and sketchy about the situation. Their communication was good and I had a good experience with them.
Hello Jacklyn,
We are so glad to know you had a very good experience transporting your vehicle with Ship A Car Direct's assistance. Thank you for choosing Ship A Car Direct!
Reviewed March 15, 2019
Shipped car from Denver to Germantown, MD. Price was fair, even a little lower than some other brokers. I work nights, and sometimes dislike talking on the phone. (Not antisocial, just tired.) I was able to conduct entire process on website, and via email. The actual transport company was a little slow at first to contact me. So I started feeling nervous about the process. But, they did call me and let me know the driver(s) would be meeting me on the planned date and gave me a 2 hour window of their arrival. The drivers called me when they were an hour away, and then when they were leaving the highway. The drivers were fantastic! Put me at ease. They were fast and experienced. My car arrived on the predicted, agreed upon date, only an hour later than planned. There were heavy snowstorms. My car arrived undamaged, understandably covered in snow.
I was 100% satisfied. Worked out better than I had imagined possible...all that stress for nothing. It was difficult to assess for any damage due to snow and dirt, but after a good wash, I could not see any damage whatsoever. I know due to weather, road construction, picking up other cars, etc, it is very hard to nail down specific dates and times, but the eta was spot on, for pickup and delivery!!
Hello Jackie,
We are happy to know you were 100% satisfied with the service we were able to provide you especially that it's your first time transporting your vehicle. Thank you for trusting Ship A Car Direct!
Reviewed March 14, 2019
I would highly recommend Ship A Car Direct if you need to ship your car. They are very professional and very pleasant to deal with. They stay in contact with you through the whole process up until the vehicle is delivered.
Hello Betty,
We are happy to have assisted you with your car transport. We appreciate your high recommendations. Thank you for choosing Ship A Car Direct! :)
Reviewed March 14, 2019
A friend referred Ship a Car Direct to me when I had to ship my car from Chicago to Denver. Everything worked just fine. There were no hiccups of any kind. The quote they gave me was fair and it was right on the money. Nick was the delivery driver and he was a really friendly guy. He was really helpful and fun to talk to. So, it was good customer service. I would use them again if I have a need, and I’d recommend them.
Hello Robert,
We are happy to know that the transport of your vehicle went well. Thank you for choosing Ship A Car Direct! :)
Reviewed March 13, 2019
I am very impressed with the service by Ship a Car Direct. They are the classic example of under promise and over deliver. When I have booked the service they have clearly mentioned that assigning a transporter can take days but they can assign a transporter within 10 mins of my reservation. I am pleasantly surprised. They have given estimated delivery date as 10th of March but their transporter delivered it by 9th only and without any scratches in my Vehicle. Love it. Great! Service.
Hello Subhajit,
Happy to know you were impressed with the service we provided. It has been our pleasure to provide you with a great service! Thank you for choosing Ship A Car Direct! :)
Reviewed March 13, 2019
Ship a Car Direct was the cheapest company when I looked for my move to Dallas from San Francisco. The guy that I worked with and emailed with was great. He told that they should get me a driver within a couple of days. But he got me one within the day. So, I got that really quickly. My dad talked to the driver while my car was still in California and he liked him. I also talked to the driver when he got to Texas and I liked him as well. He was cognitive about everything that was needed and was nice to talk to. He was a great guy. The car was delivered in good condition. It was a little bit dirty but there was no damage.
Hello Jon,
We are glad to know that your car has been delivered safe and sound. Thank you for choosing Ship A Car Direct!
Reviewed March 12, 2019
I purchased a vehicle out of town and had to transport it 1,600 miles. Ship a Car's reviews were largely positive, and the guy I dealt with was very responsive, clear and concise with what the process would be like. I was very pleased with him. The online quote was quick and it had all the information in it that I needed. It was off by fifty bucks so it was less than seven percent. The delivery was early and the guy who delivered it was very cordial and careful with what he did. Overall, it changed my opinion of car shippers.
Hello Kelly,
We are glad to know everything went well. Thank you for choosing Ship A Car Direct!
Reviewed March 11, 2019
I used Ship a Car Direct to ship my daughter's car from the Atlanta area to Southern California. I was provided a competitive bid immediately upon contacting Ship a Car. Once I determined the date I wanted to ship my vehicle, I received an almost immediate call from their selected transport company. The car was picked up that afternoon and delivery was to be made within seven days. To my surprise, the vehicle arrived in California in less than four days, three days ahead of schedule. There were no problems with pick up, delivery or condition of vehicle. From point of ordering the car to receipt of the vehicle in California, both Ship A Car and the transport were in constant contact. There are a multitude of car transport companies, but Ship a Car makes it easier as they select the best transport vendors available and offer the transportation at a very competitive price.
Hello John,
We are happy to know there were no problems with the transport of your vehicle. Thank you for choosing Ship A Car Direct! :)
Reviewed March 11, 2019
After reading numerous reviews and contacting about 10 different companies I finally decided to go with Ship A Car Direct to transport my vehicle from Florida to New Jersey. I spoke with their customer service representative who explained the process to me. After confirming the order I was contacted by the driver. They were actually available to pick the vehicle up early but due to an emergency I was unable to, so they still came on the original ship date. They went over the car picked it up and delivered it one day early. There were no issues what so ever. Ship A Car Direct representatives kept in contact with me and made the process seamless. I will definitely use them again in the future. If you need a vehicle shipped be confident in their abilities.
Hello Michael,
We are glad to know we made the transport process seamless for you. Thank you for choosing Ship A Car Direct!
Reviewed March 11, 2019
My first experience with shipping a car and heard horror stories about bait and switch companies. Ship A Car Direct not only made this experience pleasurable Scott actually dropped his commission due to difficulties in getting a carrier. I would absolutely use this company again and highly recommend them to anyone. By the way the carrier delivered the car to my door just 4 days after a pickup in Seattle to NY.
Hello Mark,
We are happy to know that we made your first transport experience pleasurable. Thank you for your recommendations and thank you for choosing Ship A Car Direct! :)
Reviewed March 11, 2019
I planned on going to Arizona about a month in advance and Ship a Car Direct set it all up. They seem to have a pretty good reputation and good customer service reviews online. So, I went with them from the beginning. The transportation company was there and picked it up on time. The driver was really good. There was a lot of communication and almost too many emails and updates. They want to beat out other companies and be on top of it. They would send a lot of stuff on how to upload photos before the car was shipped, and kept me up-to-date along the way. And the driver would call me every day and let me know where he was and how long until he was gonna be there. The transport took three and a half days and the pickup and delivery were both smooth.
Hello Beck,
We are glad to know the transport of your vehicle went smoothly. Thank you for choosing Ship A Car Direct!
Reviewed March 10, 2019
I am a HUGE car enthusiast meaning that I was looking for a flawless vehicle move. On February 13, 2019, PETER (Our Driver) picked up our three cars (2018 Chevrolet Equinox, a 1968 SS 396 Chevelle and a 2019 Corvette Grand Sport convertible) from our Melbourne, Florida home… On February 18, 2019 PETER (Our Driver) delivered our three cars (2018 Chevrolet Equinox, a 1968 SS 396 Chevelle and a 2019 Corvette Grand Sport convertible) to Merchants Moving & Storage in Meridian, Idaho with absolutely NO DAMAGE looking the same way they left our garage. PLEASE, PLEASE thank PETER (Our Driver) and your whole organization for a job EXTREMELY well done… I would highly recommend your organization and Peter (Our Driver). Regards, Martin **
Hello Martin,
We are glad to know your car was delivered damage-free. We are happy to know that the transport went extremely well. Thank you for your recommendations, will surely let Peter know of your gratitude. :)
Reviewed March 8, 2019
Ship A Car Direct was advertised that they were a part of Better Business Bureau. They also had a lot of help videos and I liked the price, so that made me go with them. The person I was working with didn't make me feel pressured. The driver was very pleasant and he didn't make me feel like I was being rushed. The vehicle arrived dirty, but that was expected. The quote changed a little bit but I was told about it. It was still reasonable compared to others. If I have to ship another car, I would definitely go with them. People need to go with them because I had a very good experience with them.
Reviewed March 7, 2019
My mother-in-law gave us a Chevy Equinox and we needed it shipped from Tacoma, Washington to Atlanta, Georgia. We checked 10 transport companies and chose Ship a Car Direct as we liked their Better Business Bureau reviews. Communication was done all through email and everything was fine. Our quote was pretty much spot-on. From pick-up to drop-off, it took four days. The delivery guys came and dropped the car off. The only thing was they kept calling saying they would be here at a certain time, but it was a couple of hours later. Otherwise, the car was fine. I had done it for uncovered but the people that picked it up had a covered trailer.
Reviewed March 6, 2019
Pick up was on time. App for pictures was easy to use and great for capturing before shipment pictures of the car. Driver lost 1.5 - 2 days in transit due to bad weather; however, still made the original commitment delivery date. Thank you!
Reviewed March 6, 2019
I moved from Orlando to Phoenix and needed a transport service. Ship a Car Direct had good reviews, which made me go with them. They have the timing, the service and flexibility. Moreover, the quote I received was 100% accurate. Things went through the same as they spoke before they shipped the vehicle. They should be more proactively responding to the customers though. I’m satisfied with the delivery. It went very well and took about six days. The driver was a good guy and very friendly. Plus, the vehicle was in good condition when it arrived.
Reviewed March 5, 2019
My mom was getting a new car and she wanted to send me her old one. Based on the good reviews and the Better Business Bureau accreditation, I got Ship a Car Direct to transport the car. They also have a damage-free guarantee. All my interactions with their customer service were good and pleasant. They called to follow up but they weren't overly aggressive about it, which was good. The car was then picked up on a Saturday and it was delivered on a Wednesday.
During the day of the car's delivery, we weren't 100% sure where exactly the carrier driver was gonna meet us, as my apartment building doesn't have great access for trucks. He had to take some side roads to get there because the main roads have a low overpass for the train. There was a dealership that was a 10-minute drive away from me and so we agreed to meet him there. By the time I got there, he already had the gate lowered. He would’ve had the car out all the way, but I have a 3-year-old who wanted to see the car come off the transport truck, and he was kind enough to wait a couple of minutes until we got there.
Reviewed March 4, 2019
Ship a Car Direct exceeded my expectations. They were direct and honest upfront about their role in the process and explained every step. No hassle, no paperwork, no damage, and my car arrived 2 days before scheduled. I would not hesitate to use them again and recommend them to anyone.
Hello Dave,
We are delighted to know that we have exceeded your expectations. We truly appreciate your recommendations. Thank you for choosing Ship A Car Direct! :)
Reviewed March 4, 2019
Though I have been shipping my car from last three times, but this time I had better experience and very good processed and hassle free and on time pick up and delivery from Tempe to Forth worth Dallas. I will recommend Ship a Car Direct for anyone who are looking for good service.
Reviewed March 4, 2019
Excellent service! Car was picked up, Oregon, and delivered, Oklahoma, on time with no damage. Driver was very knowledgeable and friendly. Would use this outfit again if the need arises. I highly recommend Ship A Car Direct.
Hello Gary,
We are happy to know that we were able to provide you with an excellent service. Thank you for the high recommendations and Thank you for choosing Ship A Car Direct!
Reviewed March 4, 2019
I like Ship a Car Direct's extra insurance guarantee thing. All of the customer service reps I dealt with were very helpful. Plus, the quote that was offered to me was reasonable. I contacted the shipper about two weeks before I wanted the vehicle shipped. We set up a delivery for two specific places but when those places didn’t work out, the shipper we were working with was able to find somewhere even more convenient and closer to my home to pick up the car. The transport took three days from beginning to end. Overall, it was a very pleasant experience.
Reviewed March 3, 2019
I used Ship a Car and one other company before, and I picked between the two to ship my son's car. He moved to Tennessee and his car was in California. The reps from Ship a Car Direct were helpful if I needed help although I didn’t need that much. I also didn’t talk to them that much but when I asked them for some information, they got right back to me. The quote was fine and everything turned out, time-wise, to be acceptable although it cost a little bit more than was originally quoted. I talked to Ship a Car about that and they said that those were just estimates. In the past, they weren’t estimates when I used them on other cars. When they gave me a quote, that was the quote. It was only $25 more but still, it was the first time I’ve had that experience where I had to agree to a slightly higher price once I locked in to them.
The guy who did the transportation was fine. I talked to them at the pickup and at the drop-off. We got a little grease on the car that was a little bit hard to get off but it’s understandable when you’re on a carrier and you got six other cars on the carrier. Some of that stuff happens and it wasn’t a problem. He got here a day faster than originally anticipated. They picked it up on Wednesday and dropped it off on Monday. It was four days, which was good, so I was happy with that. There were a few minor issues but they all got worked out. So, I don’t have any complaints.
Reviewed March 2, 2019
I had a car shipped from Ohio to California as the family needed the car there for a while. I had a very good interaction with the customer service reps at Ship A Car. The quote they provided me was a bit on the high side but I felt more comfortable with their service. I had a malfunction on the dates so we had to re-adjust. The final cost was close enough with the quote but it ended up a little less which we thought it would be for that time. The transport took a few days from pickup to drop-off and it was better than what I expected. The car was a little dirty when it arrived but the driver was very good.
Reviewed March 2, 2019
I have now used Ship a Car Direct twice for moving my vehicles across the country. When it came to my most recent move there was no need to search for another company. On time pick up and delivery. My vehicle arrived just as it was when picked up. Thank you for your excellent service!
Hello Jody,
It has been our pleasure to have served you. Thank you for always trusting Ship A Car Direct! :)
Reviewed March 1, 2019
Ship a Car Direct's prices were really competitive. I needed to transport my sedan from Atlanta to Oregon and when I called their number, I got a very quick response. Their rep gave me a lot of options and explained every detail of the transport very clearly to me. Thereafter, the driver who delivered the vehicle was very friendly and easy-going. The car got here a bit dirty but working with Ship a Car was a pretty good experience overall.
Hello Le,
We are glad to know you had a good experience overall. Thank you for choosing Ship A Car Direct! :)
Reviewed Feb. 27, 2019
Every step of the way I was kept informed on the pickup and delivery of my vehicle. There were absolutely no surprises and the pickup was made on the exact day I requested and delivery was made on the exact day promised. The whole experience with Ship A Car Direct was professional and stress free. I would highly recommend this company and would use them again without hesitation.
Hello Paul,
We are delighted to know that we were able to provide you a stress-free experience in transporting your car. We truly appreciate your recommendations. Thank you for choosing Ship A Car Direct! :)
Reviewed Feb. 27, 2019
The car was picked up and delivered on schedule, and the price quote was better than a couple other competitors. The ship date was the very next day after I requested the service. The guy doing the delivery was very nice and diligent.
Reviewed Feb. 27, 2019
I gave my sister my old car and had it transported 2,000 miles from Boston to San Diego. I wanted to make sure there were no problems because I’ve heard a few horror stories. I looked at four different transport companies but Ship a Car Direct had better ratings with the Better Business Bureau. Ship a Car Direct's reps were fabulous. They did everything they said they would do. Plus, the quote they gave was very competitive. And in the end, it went down $25.
The cost was very fair. If I had to drive the car over there, it would’ve cost me a whole lot more to drive, stay in hotels, and get a plane back. So, it was definitely cost-effective. The driver was great. He did what he said he would do and he showed up when he said he would. It took four days, from pickup to delivery, which was a day earlier than I expected. And when the car arrived, my sister said it was fine. I've recommended Ship a Car Direct to others.
Reviewed Feb. 26, 2019
I had Ship a Car Direct transport my 2010 Honda Accord from Texas to Washington state. It wasn't easy to locate them. I got them from a friend and when I looked at them, I saw the good reviews. I know someone who has already used them and we were in the same area so I was confident that we might get the same party to do the shipping. Also, their price was competitive. When you look on the internet, you see the typical range you might pay. It was in line with what I got from Ship a Car Direct. I looked at a lot of transport companies and when I went to four other companies, their quote was way off from what I've been reading from the forums. With Ship a Car Direct, the final cost was higher by $100 because it's winter, which was all right.
Speaking with their representatives was a great experience. They really knew what they were talking about. The driver came two days early. They were supposed to come on Monday, but they arrived on Friday afternoon. The guy gave me a call when the car was at least two days out. Then on the day itself, he gave me a call as well. We talked where we could meet. I gave him my location, but he gave me another location because he had a big truck. It wasn't very far. It was at least a seven-minute walk, but in Washington, walking is not a big deal. When the vehicle arrived, it was just dirty, which I expected because considering I chose to deliver the vehicle through an open truck. I'd use Ship a Car Direct again.
Reviewed Feb. 26, 2019
I worked with them to transport my vehicle from Chicago to Miami. Not only were they timely in delivering the vehicle but they were also quick to respond to any of my questions during the process. I could not have been happier with choosing them!
Reviewed Feb. 25, 2019
It's not easy at all to choose a transport company. Everybody is horrible. It's so cutthroat and nasty out there. If you don't know what you're doing or you don’t have the right person in place, you can be screwed. Shipping a car is a scary thing to do especially when you got a $100,000 car that you’re moving. I talked to a lot of people and they have lots of promises. I purchased a car and it sat there in the car lot for a month. I looked at the reviews on Ship a Car Direct and it sounds like it’s a big company and it sounds good. But then, you can’t trust them because I was hearing that they have fake reviews out there, and they pay people to put reviews. I heard all that before so I don’t trust anybody. But I looked at reviews, I looked at the BBB, and Ship a Car Direct looked legit.
I called up the girl, her name is Jennifer, and told her what I want to do. She was awesome. I called her and she’d answer. If I emailed her, she answered as well, and that was tough. In addition, she was honest and she didn’t bash any other car shippers as everyone else did. She was just, “Here’s what we got,” and she didn’t put anybody down. She even gave me a price deduction. She was like, “Hey, we’ll only charge you this amount of fees.” Within less than a week, I had a driver. I talked to the driver and brought my car. He too was awesome. I called and he’d answer right away. I text him, he’d text me back. I have no anxiety about where my car is at. I was at the gym and so he dropped it off at the gym.
Since I live literally down the road, I asked him if he can help me drive my car and he helped me out. Back when I bought the car, I told the people there to be honest with me. I asked them to walk around the car and if there's minor damage, I need to know. After all, I'm expecting scratches. And they’re like, “Nope, there’s nothing wrong with it.” But when the driver got here, he brought all the scratches out and there was a lot more than I thought. But he already had them marked down and had the car lot sign off on them.
So, it’s nothing that he had later. It was before, like a pre-delivery check. The driver probably did it to cover his own. He didn’t wanna see something not on there and then get here, and then I see it and he can get blamed for it. But he did a good job. I had an excellent experience with Ship A Car Direct. I’m happy with them, 100%. They did a good job of finding me the right driver and interviewing them. If I have to use Ship a Car Direct again, I would call the same person back. I would definitely recommend them.
Reviewed Feb. 24, 2019
Ship A Car Direct was fast friendly and competitive in their pricing. Used several shippers in the past, but this is my favorite. I would recommend. Definitely the fastest by far I have used. Thank you for the great service!
Hello Spencer,
We are happy to know that we were able to provide you a great service. We appreciate your recommendations. Thank you for choosing Ship A Car Direct!
Reviewed Feb. 24, 2019
I purchased a 1969 Mustang in Denver, and I needed to get it shipped to California. I looked at about half a dozen transport companies, but I chose Ship A Car Direct. The app helps as it has a thing there for taking pictures of all the parts of the car. Then when you get to the other side or the destination, it will be the same deal. So your car is well-protected from possible damage, or at least, it would be fixed if something happens.
I had good interactions with the reps at Ship A Car Direct. If I had a question, they had an answer. The driver was very nice, although they couldn’t bring the car to my house because I live out in the hills. So I had them drop it at the bottom of the hill instead, and everything was good. The condition of the vehicle upon arrival was the way they got it. Also, I got the car early. It was picked up Thursday night, and I was told it would probably be here Sunday. But and it got here Saturday, which is kinda nice. I would recommend Ship A Car Direct.
Reviewed Feb. 23, 2019
I've used Ship a Car Direct twice now. Couldn't have been easier transaction to deal with and they even came through when I only had a limited 4-hour time window for pickup. Highly recommend to everyone.
Hello Dawn,
We truly appreciate your high recommendations! Thank you for trusting Ship A Car Direct :)
Reviewed Feb. 22, 2019
I relocated because of a new job and I needed to ship my Volkswagen GTI. I looked into five different transport companies and David from Ship A Car Direct was able to do what no one else would do. He made sure that somebody accepted the bid so that my car could go in the truck and go where it needed to go. Although the quote that was given to me at that time was a little high, I realized because of many experiences I had with uShip, the cost was one component of shipping my car but then not the entire process.
And then, about a week after my car was delivered, the sunroof started leaking water. When I took it to Volkswagen, they took it apart and somehow the car had been moved, like bending a ruler in opposite directions, and it cracked the sunroof thing creating the leak. The shipper damaged my car in the process of shipping it, and we're still going through the quote process. I'm dealing with the carrier’s insurance right now. Despite that, I'd still recommend them. There are some recurring problems with the process and it's not necessarily with Ship A Car Direct. It's with the administrator as a whole, but it's nothing that automation will not take care of.
Reviewed Feb. 21, 2019
My family had used Ship a Car and they had no complaints. I used them too when I needed to ship my car from San Jose, California to Wichita, Kansas. Their representatives helped a lot. Whenever I called, they always gave me an answer to whatever my question was. When it came down to the driver, we were lucky as he was really good. He always kept me updated on things and he called me to make sure I was gonna be there or to double check on who he would be dropping off the car to. The transport was pretty swift. It only took four days and my car was in good condition.
My cousin that used Ship a Car got the quote initially and it was like nine something. But we couldn’t get ahold of the company so the quote changed because a couple of days had passed since the quote was gotten. I wasn’t really surprised though because the other quotes that I heard of were really high. Ship a Car still had the best one.
Reviewed Feb. 20, 2019
So, started what has become a nightmare with this company. Shipacardirect.com arranged a driver to pick up my military son's vehicle at his base in MS. Driver kept him waiting for 2 days, and hours at a time. Sad story about driver having troubles. Well 2 days late car is picked up. Driver missed first delivery day, no call. Second delivery day, I call, he is on his way. 3rd delivery day, car trouble, see you in 2 or 3 days. Now not calling me, company assured me I'd get my car by 1pm on 2/19/19. Nope, now 6:40pm no word from driver (again), no call from Shipacardirect.com. Will try to file a police report in the morning, but have no real driver info to complete report. Sound like a nightmare? It is. "pre-screened"? You wish!
Hello Carey,
So sorry that you’re having this experience and I totally agree that this is unacceptable. You have every right to be frustrated and to poke fun at our screening process. I get it. I’m glad to see that my team has already refunded you in full, otherwise I’d do the same right now. While we make every effort to weed out the bad apples before they ever deal with a customer, the sad reality is that we only discover that some aren’t up to our standards by a customer having the unfortunate experience that you are having. I also apologize that you were unhappy with our after hours team. It has always been my goal that customers get a live human when they call, and not a voicemail. Obviously, with offshore help after hours, there’s only so much they can do, but I prefer that customers have at least someone to vent to who can take more action than an answering machine in notifying the appropriate team members ASAP. I hope you’ll give us a chance to help you again in the future to prove that this is not the norm. You’ll certainly never have to deal with Gasaway Hotshots again, as they have been removed from our list over this incident. Sincere apologies again. -Michael
Reviewed Feb. 20, 2019
I have a 1988 BMW 635CSi and I got it shipped to New York using Ship a Car Direct. The customer service representative was very friendly and very helpful. I communicated with her frequently. She was very knowledgeable about everything happening in the process. It was very easy to understand what was going to happen and it worked exactly as she had told me. The total transport was 500 miles. I got an accurate quote and it was very fast. The total transport took two days. The transport company called me the day before and let me know that they would be arriving at a certain time, and we just confirmed the drop off location. When he was about an hour away from arriving, he called me again and let me know he was going to be there. I met him and he unloaded the car from the trailer, and I paid him for the remainder of the cost. Then I signed some confirmation document that he had delivered it. The vehicle was in great condition when I got it.
Reviewed Feb. 19, 2019
I shipped a 208 Audi A6 from California to New York. I looked at three different transport companies, and Ship A Car's price was in line with everybody else's. I did a Google search and Ship A Car was the company with the best reviews. The rates of the three that I called were relatively similar, but some seemed not interested in giving me information. When I seemed like I was just shopping around, they lost interest. But the gentleman from Ship A Car that I spoke with originally was friendly. He offered me information right up front with the quote and gave me information about the insurance. He also gave me his contact information and wanted mine. He was a good salesman.
The final cost went up for $100 to stay within the timeframe. Still, the salesman said we could keep within the original quote if we waited a little longer, so we thought it was fine too. The driver we worked with was very communicative. The only issue that we had was we have to change the contact person. It was originally my mom, but she went out of town last minute and the driver just kept calling her. Despite that issue, he did a nice inspection of the car, and was there when he said he was going to be. He was very informative and he kept us posted. He kept in contact with us a lot through my mom. The vehicle arrived as it was. Everything was a positive experience, and if we were to do it again, I would use this company.
Hello Helaina,
We are delighted to know that you have a positive experience with Ship A Car Direct. Thank you for choosing us!
Reviewed Feb. 18, 2019
My car was picked up the same day I called and was delivered to its destination within two days. It was so easy and hassle free. The communication was excellent and the whole experience went smoothly.
Hello Renee,
We are very happy to know that your whole transport experience went smoothly. Thank you for choosing Ship A Car Direct! :)
Reviewed Feb. 18, 2019
I was moving and I had to transport my Mazda from New York to California. I looked at 4 different transport companies and Ship A Car's customer service and good price made me go with them. Their rep was constantly on the ball with everything, keeping me updated instead of me having to call him. And if I had any questions, he was able to call me back right away and take care of whatever situation. I knew what I had to do but he went through everything, and they gave me a good price. The final cost fluctuated with the quote I was given. It went up a little bit but I was already told about that in advance.
The rep explained to me when we booked that the cost was a little bit flexible. We were looking at my timing as well, and I had a very difficult timing. I was leaving New York on December 31st, and I was showing up the 31st in California. I flew out and I wanted my car around the 1st, and he told me that business week was a horrible week to ship. He told me that I have to be a little bit flexible with the pickup times. The price was good anyway, so it was fine with me. The driver picked the vehicle up a little early and the car was there before I even got there. He showed up the day after I got to California and he delivered the vehicle at my door, and it arrived in the same condition. Ship A Car was great and I would use them again.
Reviewed Feb. 17, 2019
Utter professionalism. From David the agent to Brian the driver everything was on time and just as described. They are not the cheapest, but their high rating can give you confidence that they care about the move in this very stressful time.
Hello Steve,
We are glad to know that your car got delivered on time and that we made you feel we care. It has been our pleasure to served you. Thank you for choosing Ship A Car Direct! :)
Reviewed Feb. 17, 2019
When I was moving my Nissan Forza from Georgia to California, I looked at about five different transport companies but went with Ship a Car Direct for its departure and review online. Their rep, Matt, was really helpful. He contacted me several times to try to help me. He quoted me 1,100 and it was okay because I got reimbursement from my company. The delivery of my sedan went well. The driver came here a day earlier and everything was in good condition upon arrival.
Hello Perry,
We are glad to know that your car has been delivered to you in great condition. Thank you for choosing Ship A Car Direct!
Reviewed Feb. 16, 2019
The rep at Ship a Car Direct was very responsive either through phone or email when I had to transport my 2007 Toyota Yaris from Arizona to Massachusetts. She kept me very up to date with what was happening. The email responses were very quick and prompt. She got all of it and I did minimal work. I was also informed even after so it was good. I got a quote online and it was very accurate to its final cost though it was an extra 50 bucks which was based on the carrier.
The car was picked up on Tuesday night and it was delivered on a Sunday evening. The delivery team let me know two hours before they arrived then the truck came right behind my house. They arrived earlier than expected and I just had to look at the car and sign on the electronic pad that he had. It was quick and I got the email with the invoice shortly after. I got the vehicle in perfect condition and it was exactly the same. Overall, I had a great experience with this company and I would absolutely go to them again.
Hello Katherine,
It is wonderful to know that you had a great experience with Ship A Car Direct. Looking forward to serve you again! Thank you :)
Reviewed Feb. 15, 2019
I was relocating and needed to transport my Honda Accord Coupe from Philadelphia to Los Angeles. I’ve been transporting for years and we get a lot of slimy people in this business. But the gentleman I spoke to at Ship a Car Direct, Matt, has been legit and he cared. The only issue I had was with the driver because there was a lack of communication. He picked the vehicle on a Monday and I spoke to him on Wednesday to ask when he’d be here and he told me he’d be here by Friday but he was here on Saturday, which is totally fine. It was just on Friday, I had taken off of work. I also called him once and texted him a few times later in the day but he never got back to me until Saturday. Despite that, the vehicle was perfectly fine when I got it. I would definitely recommend my experience with Ship a Car Direct.
Hello Steven,
We are glad to know that your car was delivered in perfect condition. We appreciate your recommendations. Thank you for choosing Ship A Car Direct.
Reviewed Feb. 14, 2019
I was moving from Kansas City to California. I looked at different transport companies and the quote I got from Ship a Car Direct was a little bit costly. But I chose to go with them because of the reviews. The interaction I had with their reps was great and the driver was good. It took only four days for him to transport the car. I was completely satisfied with the service and I would recommend Ship a Car Direct to others.
Hello Binoj,
We are happy to know that you were completely satisfied with the service we provided. We truly appreciate your recommendations. Thank you for choosing Ship A Car Direct! :)
Reviewed Feb. 13, 2019
Ship a Car Direct was a very painless experience to get a new toy 800mi to its new home. Driver was easy to communicate with and experienced. A little ahead of schedule, which was just fine. The Broker I had, Jennifer. Was well educated, not pushy, or overly optimistic on a too good to be true price.
Hello Ric,
We are happy to know that your experience with Ship A Car Direct was painless. Thank you for trusting Ship A Car Direct!
Reviewed Feb. 13, 2019
I was moving from California back home to Connecticut and I had to transport a 2011 Hyundai Sonata as well as a 2013 Nissan Altima. I have used Ship a Car Direct before when I moved to California and the transport went great. The guy who picked up the car, as well as the one who dropped it off was super nice. But this time, I was helped out by Scott and he helped me the entire way through. He gave me his phone number and helped me even when I didn't set it up yet. I blew up the guy’s phone, calling him all the time and he always answered it. If not, he'd give me a quick call back and was never annoyed with me even though I have a million questions.
When I first set it up, I was given a quick quote but Scott called me and he let me know basically what he was guessing. I had been planning to move for a year and I called Scott three months before I actually set everything up. He made a quick estimate of what the cost might be, but he said that it was not even worth setting it up right at the time because the way that the whole system works, they don’t look at the actual appointments until like a week before. I would call and ask if it was a good time to do it but he told me to wait until December and it should be good.
The quote I was given was at $1,200 and it ended up like another 200 just because it was taking a while for the companies to send a person out to do it. He said that the first company to take it wanted another 200 extra which was fine with me and I think they can get it out as soon as we need it to. Then, we tried to get the vehicle picked up before I left California. But since there was stuff going on in the area, I ended leaving and then, it got picked up. All I had to do was to give the keys over to my girlfriend and she didn't need to sign anything. The guy picked it up, loaded up the cars and brought them halfway through.
There was a checkpoint where they switched off the cars and another person brought it the rest of the way. I was told that it would take up to like 10 to 11 days but it was quicker than that. When the guy came, I paid in cash and talked to him. He was super nice. The cars came perfectly fine, other than it was a little dirty, which makes sense because it was not an enclosed space. I got them washed and it was perfectly fine. Scott handled everything and was always helping me out the whole way. For me, he was the calm in the eye of the storm.
Hello Romeo,
We are so happy to know that Scott handled everything and was always helping you. Thank you for trusting Ship A Car Direct! :)
Reviewed Feb. 12, 2019
I got a new job so I had to relocate. I did a Google search and looked at some of the different options for organizers and saw good reviews for Ship a Car Direct. I went with them and found that they had great reps who were really helpful. They got the ball rolling quickly when I sent them an email that I was interested. It worked out really well and they did a good job. Shipping the car was way easier than shipping my stuff. It was easier to get it all done with through emails and text and they got everything. Everything was on time and it went well.
At first, the price given was a bit more than I thought it was gonna be as I also had a truck so I understood that part of the deal. But looking at the other industry prices, the price was fair and was right in line. They never changed the price and it was definitely worth it. Ship a Car made it really easy on me and everything was good. It took them four days from Minnesota to LA and I couldn't believe how quickly they got the car there and there was no damage in it. I would recommend this company.
Hello Rhett,
We are glad to know that we made it easy for you and that choosing us to transport your car was worth it! Thank you for trusting Ship A Car Direct!
Reviewed Feb. 11, 2019
I have used this shipping service twice - shipping my car from Boston to Phoenix and shipping the same car back from Richardson Tx to Boston. Both cases, the quotes and the whole process is very reasonable. The driver went extra to arrange the pickup and delivery. The schedule is on time. The price is reasonable as well.
Hello Jack,
We are glad to know that your car transport went smoothly both times. Thank you for trusting Ship A Car Direct! :)
Reviewed Feb. 11, 2019
We moved from Texas to California and of the transport companies that I looked at before, Ship A Car Direct was the third. We went with them primarily because of the cost. The quote they provided was better than any of the others. Also, they were like a third party company that would handle everything. Their customer service rep stayed in contact on the phone so they were able to text us and tell us we were able to change locations of where we were gonna drop off our car. When they got out here, they texted us again to meet me somewhere. The driver was very helpful and polite. He was also accommodating. Overall, the service we received was better than any of the others. It was of very good quality for the cost. And when the car arrived at our location, it was just as I had left it.
Hello Julia,
We are happy to know that we were able to provide you a good quality service. Thank you for choosing Ship A Car Direct! :)
Reviewed Feb. 9, 2019
I shipped my car out of St. Petersburg, Florida. My mom helped out a lot in choosing a transport company. Ship a Car ended up being the third one we looked into and we liked their price. I spoke with a booker named David. He stayed in contact with me via email and he kinda let me know as the date started coming up what drivers were interested in picking up my car. He got me a driver named Larry. He was a very nice guy. He picked up my car and took it up here in Littleton, Colorado along with five other cars. They got here in three days and it was a quick and painless process. Overall, it was a good experience.
Hello Sam,
Glad to know you had a good experience transporting your car with our assistance. Thank you for choosing Ship A Car!
Reviewed Feb. 8, 2019
I looked at about six transport companies for my car and opted for Ship a Car Direct after considering their reviews. From dealing with their reps to the delivery, it was straightforward. They explained the whole process of having an open versus a closed trailer, and I wanted a closed trailer. They also explained how difficult it was to find a closed trailer plus the fact that I was asking for it the week after the Christmas, New Year holiday, when the drivers were coming back from vacation. I told them I was patient and I would wait. Eventually, they found one. After a 2-day transport, the shipper came to my home to deliver the car and the man just drove it up the door and unloaded it. The final cost ended up to be $50 more than what I was quoted, but it was for a legitimate reason. Still, the quote was quite accurate and my car was in perfect condition when I received it.
Reviewed Feb. 7, 2019
I was moving to Arizona from Illinois and I looked around for transport companies. Ship a Car Direct has the best prices so I went with them. It was really good with the organizer. I got multiple emails explaining absolutely everything to me. It was very thorough and I knew exactly what was going on and what I was being charged for. The delivery was estimated like nine days but it came in six, so it was even sooner than I expected. Everything was good with the vehicle except that it was really dirty but they drove through snow and rain so it’s understandable and after a carwash, it was perfect.
Hello Nicole,
It was nice to know that everything was explained to you thoroughly. We are glad to know your vehicle was delivered safe and sound despite the snow and the rain. Thank you for trusting Ship A Car Direct! :)
Reviewed Feb. 6, 2019
I contacted Ship A Car Direct about moving a car from Atlanta Georgia to Occidental California. They quoted an excellent price and had a carrier within 24 hours. The car was picked up the next day and got here in perfect condition 3 days later! Scott stayed in touch the whole time. These are great people to work with.
Hello Ron,
We are happy to know that your car arrived in perfect condition and delighted to hear that Scott kept in touch with you the whole time! :) It has been our pleasure to serve you. Thank you for trusting Ship A Car Direct!
Reviewed Feb. 6, 2019
Ship a Car Direct is a great company and I would highly recommend them! My car was delivered in perfect condition and even a day earlier than expected. Both the driver and dispatcher had excellent customer service and were very professional.
Hello Suzanne,
We are glad to know that we were able to provide you with a excellent service. We truly appreciate your high recommendations. Thank you for choosing Ship A Car Direct! :)
Reviewed Feb. 6, 2019
I had a job relocation and I needed a transport service that would ship from California to Georgia. I read a lot of reviews and I liked the videos that Ship A Car had. They had a lot of transparency which won me over and my trust. It was a bid and ask situation and what was initially explained to me made complete sense. So, to probably go too low, I could get it, but it would delay the transport because someone would finally grab it. And then, if someone grabs it too low, they were not really happy with the job that they got.
I understood how the business works so, when I decided to put in a bid for 1,000, I got it. Everything was quick and I was very pleased with the process and the price I got. I was kept in the loop via emails. Ship A Car’s people were accessible and I was able to call even the transport service. There was no time that I felt like I was bothering anyone. Also, the actual transport organizer was very friendly and very courteous. He replied to my text and gave me ETAs. All in all, Ship A Car did a good job and everything about my experience was perfect all across the board.
Hello Sal,
We are very delighted to know that you're pleased with the transport process and that everything went perfect with your experience. Thank you for trusting Ship A Car Direct!
Reviewed Feb. 5, 2019
My father-in-law passed away and he had a car in Florida that we wanted to give to his daughter in Oregon. There was an ORG site and there was a seniors site, and both of them rated car shippers. The only name that was in the top five on either site was Ship a Car Direct that was why I chose them. I called the number and talked to a woman named Renee, who was fantastic. We were trying to get the vehicle shipped at the beginning of January, but they shut down over the holidays. We had a small window of time when it could be picked up and they solved that.
She walked me through the whole thing and said if I had to go more expensive or a couple hundred dollars more, we would. But we didn't have to. She found it for the price she quoted me exactly. The driver who picked the vehicle up was very professional and the website was great where you take pictures of your car that you submit before they pick it up so that they document it if there are possible damages. The vehicle was delivered on time and it was great.
Reviewed Feb. 4, 2019
I would definitely recommend this company. Communication was extremely good from the beginning and they outlined all the steps along the way. Car arrived on time with solid communication from the driver.
Hello Mark.
We are so happy to know that you were very satisfied with the service we provided you. Thank you for the recommendations and thank you for trusting Ship A Car Direct! :)
Reviewed Feb. 4, 2019
Getting the right & safe auto shipping company is not as easy as one may think, but Ship A car Direct left me with a smile with the excellent service they gave me. I only had to call Scott once & everything fell in place, just as he & rest of team had promised. The J.C auto driver was no different but kept to his word from pick up to delivery. All in all, I was impressed by the whole service. Thanks guys for great job.
Hello Elizabeth,
We are happy to know that we made you smile with the excellent service we provided you. Thank you so much for trusting Ship A Car Direct! :)
Reviewed Feb. 4, 2019
I was moving and I needed to get my car shipped from San Diego to Maryland. I looked at four different transport companies and I ended up using Ship a Car Direct's services because of the safety aspect of it. They guaranteed that if something got messed up, they would at least help repair the car. Also, the quote that they gave me was good and comparable to the ones I received from the companies I had researched.
When I booked the transport, I called and gave them the information. They told me that they would get back to me. I started getting nervous four days before my car was to be picked up, so I called more often. But David reassured me that my car would be picked up, though I had to pay more to entice the drivers to pick my car up. From then on, he called me everyday to give me an update on what was going on.
The day that my car was supposed to be picked up, however, the truck got into an accident so they had to find someone else to come. David was very helpful with that. The car was picked up on a Saturday and it got delivered the next Friday, which was quicker than what I was told. Also, my car's condition was as it was shipped. The carrier driver was special and very kind, and I liked him.
Hello Rebekah,
We are glad to know that everything went well despite the challenges encountered along the way. It is nice to know that David was very helpful and it is also nice to know that the driver was very kind. Thank you for trusting Ship A Car Direct!
Reviewed Feb. 3, 2019
Car transport from Ca. to NY. - They were a pleasure to deal with. Frequent and honest communications about where things stood. Much better than another transport broker I was working with. I highly recommend them.
Hello Carl,
It has been our pleasure to serve you. Thank you so much for choosing Ship A Car Direct! :)
Reviewed Feb. 3, 2019
When I did a web search, I was impressed by the information that Ship a Car Direct had on the process on their website. I was moving and so I needed a transport service. The rep I worked with was very clear, articulate and was able to answer all my questions. And the quote they gave was just slightly higher than what we had discussed. They picked up my vehicle on December 22nd and they delivered it on January 9th. The driver was actually coming through earlier, like around the 1st of January. But he came through town at 2 o'clock in the morning. He was planning on dropping it off on his way, but he ended up not doing it, and instead they just stored it at their facility in Riverside until I told them that I was ready. The condition of the car looked totally fine when it was delivered.
Reviewed Feb. 2, 2019
My son was doing his last college semester in California and we needed a transport service. We went with Ship a Car Direct based on the reviews they got. They had a lot of information on their website. They kept me abreast of everything that was going on. They estimated the delivery to 10 days but they got the car there three days earlier. We had to change the delivery address at the last minute, and they were very fine about that. It was smooth and easy. I was really happy with their service. It was a lot easier than I had expected it to be.
Hello Janice,
It is so nice to know that you were happy with the service we provided. It has been our pleasure to assist you. Thank you for choosing Ship A Car Direct!
Reviewed Feb. 1, 2019
I had a very positive experience with Ship a Car Direct. I was having some work done on my vehicle with a trusted supplier so I had to get it shipped to them since I didn't have the time to drive it down. I went into a couple different websites and put my information in. Ship a Car Direct has quite a few positive reviews on the first website I've looked up and they have a stellar mark on Better Business Bureau as well. Once I saw the combination of what Ship a Car Direct had on the auto transport website, in addition to the Better Business Bureau, and combined with the fact that I had my phone conversation with my sales rep, it was a no-brainer.
One thing I found from talking to someone from Ship a Car Direct was that they walked me through and told me what their cut was as well as the driver's cut. From that one conversation that I had, there was nothing left that wasn't covered. They were very transparent. A lot of times, from what I read, people would say that they agreed on such price but the driver who picked up their car expected more. The rep at Ship a Car Direct explained why that is and that it all goes out to a bid. Without that transparency, people would not know what they agreed to with the driver, so that was critical.
After a few days from posting, we weren't getting any bites in terms of anyone saying that they would pick up the car and it was because the price wasn't set up correctly. They said that they decreased their fees a bit to help offset that, which I thought was cool. Based on the fact that it was all transparency, everything worked out. I was made aware of the entire time when we had to increase the price. I had the ultimate say whether or not to keep it at the current price and let it go another day or two, or a week even, to see if any shipper would pick it up or not.
On the day of pick up, the driver was great. He called me in advance when he was on his way. He also called me when he was three minutes out. I had the car ready for him and he loaded it up in 15 minutes. We went through the entire vehicle to assess if there were any issues on the vehicle itself. There was nothing there and everything went very smooth.
Hello John,
We are delighted to know that everything went smoothly with the transport of your vehicle. We are so happy to know that you had a very positive experience with Ship A Car Direct! :)
Reviewed Jan. 31, 2019
I needed to find a vehicle transport company very quickly after my son accepted a position on the West Coast. My choice was made once I read the reviews for Ship A Car Direct. I spoke with Matt and he was very honest with me. He explained that since we live in a smaller city in the East Coast, finding a carrier to get the vehicle to the destination might take some time. To my surprise, Matt was able to get the vehicle picked up within 3 days of our conversation. The price was reasonable and the whole process was explained fully.
When the driver arrived, he was very pleasant and made us feel at ease. Matt stayed in contact with me throughout. Along with his contact info, he shared the support team and carrier information. My son was able to have his car delivered on the estimated date for the amount quoted. The vehicle needed a wash but otherwise arrived in the same condition when it was picked up. Ship A Car Direct also has an app that you can use to take before and after photos of your vehicle for insurance purposes. I highly recommend Ship A Car Direct to everyone.
Hello Irma,
We are so happy to know that we have exceeded your expectations. We appreciate your high recommendations. Thank you for trusting Ship A Car Direct! :)
Reviewed Jan. 31, 2019
I needed to get my Honda Accord from Washington, D.C. to California. My son had used Ship A Car Direct a year ago and liked them so, I called them directly. Their reps were helpful and they immediately got me a shipper. They sent me the quote and it seemed fine. At one point, I had to change my dates and they took care of that very quickly. And they kept following up all the way through the process to make sure everything was okay.
The transport took about seven days. I said to the driver that I was gonna be in California on day one and that they couldn’t get the car to me before that, so the best would be day two and they came on day two. It was perfectly done. It came to a specific site in Oakland, California which was where I am. I went there and the driver was there a little bit early. He was very friendly and very nice. He had taken the car down from the truck and parked it on the side. Then, we went through all the paperwork very quickly. It was great. The car was in a perfectly good condition except that it was incredibly dirty, but it was an outdoor transit.
Reviewed Jan. 30, 2019
My experience with shipping my car was great. They were very accommodating with my schedule and transported my car to Florida without incident. Other than the car arriving rather dirty it had no damage. I will definitely use this service again.
Reviewed Jan. 29, 2019
My adventure started with an exploratory email to Ship A Car Direct for an estimate to move my car from the Seattle area to the Detroit area. I was pleasantly surprised to get a quick response from Renee who quoted a reasonable estimate. I reviewed their comments on their website, asked a number of questions and watched the videos posted. Each time I got a thorough answer and was reassured that my car would arrive in the window I requested. I was contacted several times through the process to make sure that I was kept up to date. My car was picked up without incident by a friendly driver who also assured me that my car would be taken to the next rendezvous location and would then be on its way east.
Once I arrived at my destination, I was expecting my car to arrive about 7 days later. However, I was thrilled to learn that my car would arrive 3 days early! Sean was friendly and professional as he unloaded my vehicle, signed off on the paperwork and left my car without a scratch. The process couldn't have been easier for me. Thank you!
Reviewed Jan. 29, 2019
I’ve never shipped a car before but the experience with Ship A Car Direct was superb in every respect. Once I found the company recommended online, I was able to use the website to fully understand and arrange my shipment quite easily. The short videos were particularly helpful in understanding the process such as whether I should opt for open shipping as I did. And the various emails kept me fully informed throughout. The shipper that was arranged for me confirmed right away and was willing to adjust my pickup date a bit for my convenience. He was courteous and very professional when he arrived to pick up the car right on time. And the delivery from GA to CA took less than three full days! Thanks to Ship A Car Direct for an all around perfect experience. I should add that the cost was very reasonable.
Reviewed Jan. 28, 2019
Not only was the price fair, but the service was top notch. I was surprised how quickly my car got to me. Matt was awesome to work with. If I ever need another vehicle transport solution - they will be the first I call! Thanks again!
Reviewed Jan. 24, 2019
Having a convertible but not wanting to drive a convertible especially this time of the year in between California and Texas prompted me to need a transport service. It was in my best interest to give that to a professional driver. I did my research online and the reviews with Ship a Car Direct were by people that have used them before, and you can go with what they said concerning their experience with Ship a Car Direct. The gentleman who handles the endeavors with me with Ship a Car Direct gave me more information than the one or two others that I talked to. They didn’t really take me through the procedure as well as the gentleman at Ship a Car Direct did. I was told, as far as the insurance is concerned, with whom you go with as far as a shipping company, what they insure your car for and all the little specifics that I really should know, and they won me over more so than anyone else.
With Ship a Car Direct, it was really a one-two-three experience. It was made user-friendly for me, a layman. Everything was good as far as things worked out for me. There was a little anxiety involved with the process initially, but they took the anxiety out of it for me. The driver was professional and he was about one day ahead of what I was anticipating. I was getting some things squared away in California before I flew back to Texas, having to make sure that the contact person on the ground had everything that was supposed to be taken care of as the car was going to be picked up, and we got back to Texas at the same time.
Reviewed Jan. 23, 2019
Ship A Car Direct made the whole process quick and easy. David ** is an amazing customer service representative who answered all my question and always followed up in a timely fashion. Ship A Car Direct was honest and fair in the pricing. I would highly recommend them.
Reviewed Jan. 23, 2019
I researched online and compared about three or four different transport companies, but the price and reviews of Ship a Car Direct led me to go with them. The one that had been highly personally referred to me turned out to be a specialty and their pricing was way higher, while another one was hard to get a quote online from. Ship a Car Direct, on the other hand, was a couple of hundred bucks less. I had a 1999 Pontiac Firebird transported from Michigan to Texas and I had a good experience with them.
I really liked their process. They are basically a broker and they are not doing it themselves. They let you know what price they are bidding it at out to the shippers, so we fished the price out initially. Nobody took it and we let it simmer a bit. They came back through at a higher price and we eventually gave a shipper the go ahead. I also had some quirks around. I wasn’t gonna be at the shipping point because I'm down in Texas, so I needed to coordinate between them and my friend who had the car, and they were quite helpful in that process, so that end of it went really smoothly.
As far as the delivery of the vehicle, the guy really did me a solid. He picked the car up and started it up, and he drove on the trailer and shipped the car down. My buddy had just put the battery back in the car and the guy arrived down in Houston. We arranged for a place to meet, which wasn’t my house and was around the corner of Motel 6. He was on the trailer and he started the car right up and drove it off the truck. He parked it in the parking spot, then we met and I paid. He then went on about his business. He didn’t leave, though, and he was going into the hotel for the night because it was the end of the day. I went to start the car up and it funked out.
I kinda called the guy back and asked if he experienced anything. He could have just said something like, “Well, tough. There's your car. Deal with it,” but he really hang around and, ultimately, it turned out to be a loose battery. We figured that out, but he knew a guy in the area and he was calling on with him, “Hey, this is what's going on. What do you think?” He stood there for an extra 15 minutes to half an hour to troubleshoot the car with me and it was really great. That really won me over. The condition of the vehicle was fine, nonetheless, and the transport took about two or three days. It went relatively direct.
Reviewed Jan. 22, 2019
I was looking for a transport service company as I was transferring my wife's car from Ohio to Portland, Oregon where I currently live. I've looked into four different companies and decided to go with Ship a Car Direct due to their prompt response, good reviews, and their overall behavior. Their rates weren't the lowest but they were good enough compared to others. Their customer service reps were good to work with. Even if they didn't receive the call, they were back within a few minutes. And although, in the end, they were a little pestering on the review like, "You have to give this review, this that, this that." I would've given it, but every day they would email back.
The pick up of the vehicle was good. Within a small space, the driver loaded the car. And at the drop off time, a person came in and hurried a bit. I said, “Let me drive my car to check whether everything is doing correctly.” And the guy, after getting the payment, wasn't really wanting to wait. That's a small negative on that part. But overall, everything was good. Ship a Car Direct is reliable. It was a great experience and they had access to dependable carriers.
Reviewed Jan. 21, 2019
All I can say is for the 2nd time using the company... Ship A Car treated my car as if it was their own. Nice, Helpful & very courteous. If you're looking for a company to transport your car, This is the company you want to go with.
Reviewed Jan. 21, 2019
I found the representatives to be professional, helpful and friendly. Felt much more like a normal store transaction than what dealing with brokers can be. Loved that they didn’t ask for nor sold my information to a thousand brokers. The inspection app was helpful and organized the inspection pictures and information much nicer than I could have. The actual carrier got the job done ahead of schedule!
Reviewed Jan. 19, 2019
First, they told me to schedule a week or two before I wanted the car shipped. It made the price significantly higher. Next, the carrier they assigned me, Gigi Lines, was terrible. Poor communication. Driver said he’d pick up the car at noon on Tuesday. I arranged for someone to be there until 2:30 pm. Driver texts at 11:45 changing the time to between 2 and 4. So while I’m trying to get out the door to the airport, I’m also scrambling to find someone to be available to give them the car. Driver finally showed up around 5 pm. And then they send me an email soliciting a review, but if you indicate you are unhappy you aren’t given the opportunity to write a review.
Reviewed Jan. 16, 2019
Our 2017 Tucson Hyundai had been in an accident and we weren't in the area to pick it up. We had to ship it and went with Ship a Car Direct. It was the best price they had and I was very pleased with them. I did it all online and their reps were fine. They did exactly what they're supposed to be doing. They told me what the process would be and how much it would cost. We were in Florida and they picked up the car in Cincinnati, brought it to me, and called me when the car was ready. It took three days from pick up until drop off and I had someone pick it over at the pickup point and it was sitting there nice and clean. The quote and the final price was the same and then there was $35 rebate later. Everything was wonderful.
Reviewed Jan. 16, 2019
We were going to Galway Beach in Florida from New York City and we decided this year that we did not wanna drive down ourselves. But we wanted to have our car so we had it shipped. Ship a Car Direct's price was reasonable and the person on the phone was very gracious and accommodating so I chose them. The person who was handling our order was Matt and he always seemed available. He also answered all our questions whatever they were. When we first called, we asked for advice on when they should pick the car up in order to have it delivered on the 19th, which was the day after we would arrive in Florida. They mentioned it could be anytime in the week of the 11th and they picked it up on the 12th. They were a day late but they made sure that they called so that we knew when they were coming exactly and why they were not able to pick it up on the day scheduled.
Apparently, the car was in Florida way before we arrived but we couldn't accept delivery because we weren't here. When we arrived, they delivered the car to our door at the time that they said they would deliver it. They told us some time in the afternoon and then they called us to let us know what time it would be. The experience was very smooth with no problems at all. I took pictures and the car was fine. It was just dirty but we took it to car wash. We had a very good experience overall.
Reviewed Jan. 15, 2019
Ship a Car Direct's reps contacted me very quick and told me the truth. Some of the other companies I looked at just pretended. They told me too many things and just had me wait. With Ship a Car Direct, I have to wait till the driver arrives just to accept the order. I transported a 2013 Lexus through them and they were very responsible. They gave me an estimate price and in the end, the difference between that and what I ended up paying was below $100. During pickup, I got a call from the driver and he gave me a place to drop off my car. He examined it and took the key. Upon his arrival at the destination, he gave me a call again as well as a place to pick up the car. I got it with no damage and scratches and at a time that was faster than their estimate. Shipping through this company was a very good experience.
Reviewed Jan. 15, 2019
I transported a 2014 Nissan Altima from Arizona to Massachusetts through Ship a Car Direct. I found them through a friend who recommended them to me and and said it was a good service. I worked with their rep, Jennifer. She gave me proper inputs to inquire about the status of my car and where it is. Ship a Car Direct gives good service and interacts well with customers. They have different quotes with the different vendors that they have and they gave the best available vendor to pick up the car and to drop it off. The final charge they gave me was almost the same as the quote I was given. It matched with the price range gotten by three of my friends who also travelled from the same location to where we are now. When I got my vehicle, there was nothing damaged. Their guys waited for me for 15 to 20 minutes until I checked my entire car. Overall, it was a good experience.
Reviewed Jan. 14, 2019
Finding a carrier for my car was never this easy before, and I'm talking from experience! The staff are professional and there for you in case something didn't work as planned. Definitely, recommend them if you need to haul your car across the nation!
Reviewed Jan. 14, 2019
I purchased a 2016 Chevy Corvette out of state and needed to have it shipped. I contacted Ship a Car Direct and I wasn't impressed with the guy I talked to. He was matter of fact and kinda short. Still, once he took the information the online communication was excellent. They kept me involved much better than the first person I talked to. I had good confidence because online, they were keeping me apprised of every step of the transaction. Moreover, the quote they provided was very competitive with those from the other companies.
Thereafter, their delivery guys picked the car up one day earlier than they originally schedule which was fine with me. Their guys told me how to manage the insurance claim and all the good stuff that might happen. They also gave me an email. That interaction was very positive. During delivery, the driver was a very nice fellow and he called me up. I was told by the shipping company that he would be delivering the car on a Saturday morning and they gave me a two-hour window. Sure enough, the driver called me within that window and showed up at my front door with the car. In the end, they charged me slightly more than what they quote. Still, the person whom I talked to at first indicated that the quote was just an estimate. The car was delivered in excellent shape. There wasn't a blemish or scratch and I was satisfied despite the fact that the move was 15 or 20 bucks more than originally quoted.
Reviewed Jan. 13, 2019
I used Ship a Car Direct to transport my vehicle from New York to Colorado. They were the easiest, and they had a decent price. Their reps were very communicative. They would send me updates and asked how my experience was going, and if I heard from the shipping company that picked up my car. They also provided me tips about checking for damage after and before shipment. The transport took about two weeks as what I requested, and the car looked good when I got it. There was no damage.
Reviewed Jan. 13, 2019
We were transporting my son's car to California where he is working for six months and we worked with Ship a Car because of a recommendation of a friend. I like everything from start to finish. The only minor wrinkle was the difficulty in locating a suitable rendezvous site for picking up the car because I live in sort of an upscale crowded suburb, where there weren't too many places to stop a monster truck to trailer. Robert was the transport organizer and he was great. He was very clear, organized, and prompt.
While the driver, who is very good, was loading the car, someone who works for the shopping center where we were loading came by to tell us we were not permitted to do this and that we would have to leave. But it was irrelevant because the driver was finishing up anyway. And that driver for this shopping center even admitted he was just required to tell us that. We understood and it was okay. There was no feel of friction. I suggested this particular site even though we were yelled at because it seemed to be the best site. If we do it over again, I would recommend that the consumer do a little extra driving and stop in an actual truck rest area on an interstate highway, it would have been about a 20 minute trip from my house. Other than that, Ship a Car seemed to be so efficient, so organized, and so ethical.
Reviewed Jan. 12, 2019
I’ve used Ship a Car Direct for 2 years now and really appreciate their timeliness, professionalism, and courtesy. I’ve not had a single problem and did a great deal of comparison - other companies were not as professional or cost efficient. Highly recommend!
Reviewed Jan. 12, 2019
My girlfriend and I bought a new car at a dealer in Tennessee, and I needed to ship it back to our home in Oregon. I looked at 10 transport companies but ended up with Ship a Car Direct. They were very responsive when I emailed them and they were transparent about the whole process and about their selection on drivers. So, they're a little bit better versus some of the other companies I had looked into. All of my contact with Ship a Car Direct was over email. One of the guys was John, and he answered all the questions I had upfront. He was available when I had some questions about the process. The driver showed up right on time, he was very professional, he loaded the car right up and showed up five days later with it. It was a couple days earlier and it was well within my expectations. The car was in great condition upon its arrival. I would use Ship a Car Direct again.
Reviewed Jan. 11, 2019
I needed a transport to get my son’s car from Florida to Las Vegas for a move but I had no idea how the process worked. I went online and put in a request for a quote. I got at least 10 people who reached out to me with quotes but the reviews that I saw on the ConsumerAffairs website made me go with Ship a Car Direct. The customer service reps were very professional and very responsive. If you're a first-time person doing this, it can be a little bit overwhelming because you get so many people that reach out to you but they made me feel very comfortable with the whole process. They went through it with me and they were in constant communication so, they were good. Everything went smoothly during pick up and delivery. When we expected them to be there, they were there. They were a few days late getting the car to us only because of weather delays, but other than that, it was great.
Reviewed Jan. 11, 2019
I relocated from North Carolina to Arizona. I called somewhere between 8 and 10 different companies and I called two shipping direct companies as opposed to a broker. I went with Ship a Car Direct because of timeframe, feedback on reports from people who utilized their services, and their ability to do what they said they were going to do. Their reps were easy to reach. When I called after hours, they forwarded it to a third-party that did what they could to handle the questions at the time. And they got back to me when they said they would get back to me and went through the process.
They had videos on their website explaining various components of areas where consumers would have questions probably, along the way. So, they obviously have done this for quite some time and learned from past experience as to create all these videos to make the situation less challenging, because it's a difficult process. I'm a person who plans ahead of time and when you ship a car, you can't plan these things ahead of time the way you normally would. If you call and say, "Okay, I'm giving you eight weeks now, so you had plenty of times to set things up,” the broker doesn't get the information until 24 to 48 hours prior by the driver saying, "Okay. I'm going to pick up the car.” Everything is last minute.
One of the things that Ship a Car did was they said they were gonna need a three-day window to make sure that this was all handled properly. I gave them a five-day window but didn't need it. So, that was a good thing because they were able to get the driver in contact with me, within that three-day window that they said they would. And they gave me the driver's number direct. I got to choose whether I wanted that driver or not. Also, they did not take deposits until I authorized that and accepted the driver they assigned. So there were all factors that played into as opposed to some companies that won't take the deposit upfront.
The pick-up went well. It was a 93-foot truck. I had anticipated because I wanted an enclosed vehicle for my two vehicles that I was shipping. And I didn't realize it was going to be a soft cover enclosed. But I could have asked the driver. I just assumed that it was a hard shell enclosed. He came into my development and for a 93-foot truck, that was not an easy task. He manipulated part of the way into the development and then he called me and said he was not gonna be able to get all the way to my house but he was only two blocks from me. So I was able to drive the car to him without difficulty.
The loading of the vehicles, everything went smooth on that end. There was a complication on the delivery end and it was considered on his end that a claim might be put into the insurance company. This would have affected somehow his standings with driving and he got very agitated. I have a Corvette that had 3,000 somewhat miles. It was nearly mint car and there was a very, very small paint chip. On the original bill of letting, he put marks on all the areas he saw. And on his bill of letting, he had this area marked and on our copy, it wasn't there. Now, all the other areas were. He said he would give us 50 bucks and they would call. My wife said the broker said if this happens, she'll pay him in full. There's no holding of payment. But she had to get a note from him saying that this was on the original bill of letting and he just went ballistic.
He started putting the cars back up on his truck and pulled the bill of letting out of her hand. Ultimately, the nephew of the driver held our copy up to the sunlight. Although you couldn't see anything, you could see the impression of PC which was paint chip. And as soon as that was pointed out to her she said, "Fine," and the deal was finished and he drove off and we got our cars.
But the bottom line is, in all honesty, the driver did a good job of getting the cars here. He got them here too early because we told them when we would be here and he was going to drive around with the cars on his truck. So, it was just a miscommunication in the end but I thought the driver was good and the company that hired him was good. Ship a Car Direct did everything they could and they did it well.
Reviewed Jan. 10, 2019
Ship a Car Direct picked the Acura RDX from Colorado on the 10th and got it to Florida on the 18th. I had a personal referral from a friend of mine about her good experience so I went with Ship a Car Direct. The final quote was a little higher and it was what I was expecting. I was fine with it in the end, based on the time of year that I shipped. John was also very responsive and the guy that did the pickup was great. It was a great service, and I have confidence in recommending them.
Reviewed Jan. 9, 2019
My grandparents from my wife's side gifted us a car. But they live in Florida and we live in California, so we decided that we would need to ship it instead of driving across country. I did some basic searching online, looked around briefly, and read reviews online on Ship a Car side and I liked it, so I decided to pick them. Their reps answered questions in before I had them. They sent an email of what I should expect and the videos on their site were quite helpful because I could just kind of watch and see what was kinda gonna happen before. I've never done car shipping before, so that was really a big thing. Also, the quote didn't change in the end and it was reasonable and it made sense, so it was fine with me.
I was there for pick up and for delivery and the driver was really, really good. He just said I could call them whenever, so I kinda called every few days just to check to see where they were and how things were going. And they were really professional and friendly. They did everything perfectly. Ship a Car Direct did a really good job throughout the whole process, which really helped understand how the business model works, what we can expect on our side, and what they have to do on their side. I was just really impressed with how informed they got everyone up to speed. There was absolutely no ambiguity. They called me a few times even to explain things ahead of time. And I was comfortable almost that I could contact them whenever and they would answer questions if I had them. So overall, it was very, very positive. I'd use them again instantaneously. They made it super easy.
Reviewed Jan. 9, 2019
I had to ship two cars cross country, to and from Florida. I had a lease for my dad's retirement gift and I paid half for the car then gave him the rest, so I let him get the car. I sent him a brand-new BMW and he just sent me a car back to drive. I didn't look far for a transport company and whichever was the first one that picked up the vehicle, I did my research and they both had the dispatch. Then, I went with whoever picked up the dispatch first. Ship a Car Direct has good reviews, so I went ahead. I also used their online quote calculator and it was great. The quote I was given versus what I paid in the end was spot-on, which was excellent.
Ship a Car Direct was great. They kept me in the loop, let me know what was going on, and communicated very well. They knew what was going on and were very knowledgeable. The representative told me that this was a slow time of the year so I would get more cars coming to California than going and it might take a little longer. Before the car got sent back to Florida, I got the car from Florida first, which she explained to me. And then, eventually, they picked up the deal for the car from California to Florida. So it worked out perfect because I got the car that I needed to drive. They took 4 days to ship the BMW and for them to ship my dad's car to me. The delivery was right on time and the vehicles were the same way they were when they got on the truck.
Reviewed Jan. 8, 2019
It took four days for the Ultima to be transported from Utah to South Omaha when I used Ship a Car Direct. I called and they notified about the pickup. They inspected the vehicle, loaded it, and it was delivered. The quote was maybe a little high, but based on the service and everything, it was okay. The driver was great too. I was very satisfied and I would recommend Ship a Car Direct.
Reviewed Jan. 7, 2019
We changed locations 'cause of work and I had to ship my Honda Accord for around 3,000 miles. It was from the Bay Area in California to Austin. I looked at 3 different transport companies before I chose Ship a Car Direct. Instead of an automated message, I spoke to someone directly when I called and the customer service was amazing. One thing that stood out was I was given a window when the driver would directly contact me, which I wasn't expecting. I was thinking I would get a text message or an email but he actually called me a day before he was going to come pick up the car. And then, the moment that he was running late and stuck in traffic, he called. He said that instead of an hour, it's gonna be a little bit longer. So, I wasn't waiting around, which was perfect and also really nice. We've never shipped a car before and so I was also texting Eve back and forth. She answered all my questions which were all scattered in three days.
Ship a Car Direct took 3 days to ship the vehicle when I was assuming it would take a week or two or 10 days. That was the best part. Also, the condition of the vehicle was perfect when it arrived. It was the same. As for the cost, Eve was honest and she said that the only reason the rate would go up was how urgently I want the car. If I can wait a couple of weeks, then it would be great. But if not, then I could expect a certain amount. We were stuck in a time frame where we needed it shipped in a certain allotted time, and sure enough, we ended up spending what we already put aside to spend, which was great. I recommended Ship a Car to two other friends who are heading out to Georgia from California. And if we were bringing the other car, we would use them too, but we're selling it. Still, I would do it again with Ship a Car Direct.
Reviewed Jan. 6, 2019
We moved out from Georgia to California because my husband got a new job, and we shipped a Honda Accord 2001. I got calls from different companies, and then I was reading the reviews. Ship a Car Direct was reliable. Every time I contacted someone, I got the help accordingly. But when I tried to contact the representative who was sending the email to me, I never could reach her through the phone. I couldn’t talk to someone instantly. So that few times, I was feeling frustrated. So I had online chat and that was good. At the beginning, I got a quote for 1,100. And then, I requested to decrease that because I got better prices from other companies and then they gave me a new quote for 1,025. The delivery of the vehicle only took five days so it was very fast and when the vehicle arrived it was completely perfect.
Reviewed Jan. 6, 2019
I've used Ship a Car Direct before and I'm a repeat customer. For this third time, I used them to move a Subaru Crosstrek for 2,500 miles to another state. The online quote calculator was really helpful. I appreciate that the information came through right away. I also had good interactions with the representative who helped me. However, I didn't need as much communication with them throughout the whole process and minimizing the number of emails and the number of requests for feedback would be great. Whereas, it ended up to be about a dozen communications or maybe a few more. If that whole process could be done in three or four emails, that would be best.
I was given plenty of time to be aware of when the carrier would be meeting me. The driver communicated extremely well. They did a driveway to driveway transport and did a great job. While the vehicle arrived dirty, which was expected, there was no damage and the delivery was excellent. What I also paid was exactly the same as the quote I originally got. All in all, the whole service aspect of the transport was really perfect.
Reviewed Jan. 5, 2019
Moving my 1999 Jeep Cherokee from Colorado to Maryland - My vehicle was picked on time and loaded very carefully. It was delivered on time and in great shape. I would definitely recommend Ship A Car Direct again!
Reviewed Jan. 5, 2019
I was moving a Kia Sorento from New Jersey to Florida. I did a bit of looking around and although Ship a Car Direct was more expensive, their reviews were better than the other companies. My interactions with their customer service rep were brief. The person was helpful. In addition, the driver was great, he was personable and my car arrived safely. I was shipping during the holiday season and the reps mentioned that they thought I should send the car early just to make sure there were no delays. I did that and it ended up being a lot earlier than I needed to. It was even faster than Ship A Car had anticipated. My experience with Ship A Car Direct was fine and seamless. The car got here in time and that was what is important. It was unblemished, too. In addition to that, Ship A Car Direct has an app that's good.
Reviewed Jan. 4, 2019
The group at Ship-A-Car Direct are fabulous! Buying a car on-line and arranging for shipping from Illinois to Louisiana was a little stressful and everyone at Ship-A-Car Direct made the transport process so easy. I had to reschedule the pickup a bunch of times and Ship-A-Car Direct effortlessly accommodated each time. David was especially helpful and communicative during the whole process!
Reviewed Jan. 4, 2019
I needed to move a Mazda car from Portland, Oregon to Cedar Rapids, Iowa. I looked at about three companies and Ship a Car Direct had good reviews. I also looked at all that rating from Better Business Bureau and so I researched them quite extensively. The quotes were all about the same at different companies and I knew it was gonna be expensive, so I just picked them.
Their customer service representatives were absolutely outstanding and phenomenal! They kept me informed of everything, right down the line in how to get the rebate that they were offering. The quote I got was exactly what I paid in the end. The drivers and their communications were great. They kept us informed of where they were and when they were gonna picked the car up, and when they were gonna deliver it. They picked up the car on Friday and delivered it on Monday. They didn't deliver as close to the destination that was required, but it worked out fine. The car was perfect when it arrived.
Reviewed Jan. 4, 2019
I shipped a Mazda about 3,000 miles using Ship a Car Direct when I moved. I also used them about 2 years ago for the opposite move. I had a pleasant experience with the customer service representatives. They were efficient and they responded in a timely manner. Everything went smoothly. Delivery was done 4 days from pick up and it went well. The driver called on my cellphone and gave plenty of notice when he was arriving. The vehicle arrived in good condition too. The cost was reasonable and what I paid was similar to the initial quote.
Reviewed Jan. 3, 2019
I used Ship a Car Direct when I was moving from Chicago to San Francisco and there was a combination of factors that went into that decision. They have the reviews. I considered the price point and the person that I spoke to seemed competent. I ran into a little bit of trouble with scheduling the truck driver who would come and pick up my car and the customer service rep worked with me on it. He was really good. He was highly attentive and really responsive. I ended up paying a couple hundred dollars more than what was quoted, which was a last minute change. I needed my car picked up three days from the point that I called them and that may have had something to do with it. But the transport took five days so it was really fast and the delivery was perfect. The car was dirty but intact and the guy was nice.
Reviewed Jan. 2, 2019
We were moving from California to Florida and shipping a 2007 Toyota RAV4 and a Honda Accord. But I had one transport company that we had a horrible experience with. We gave them a date of November 6 but we were getting the car shipped on December 16. We were on a plane and we decided to leave the cars behind and make further arrangements. That was when I found Ship a Car Direct. I took an online quote and I got an email immediately. It was within maybe 10 minutes then it was followed by a telephone call. The reps I worked with were excellent. I got in and spoke with the individual. After we were released from the other party that we were dealing with, we got things going. We went a few days over what my expected delivery was but they were courteous. All the way, they kept me informed and gave me alternatives. My car arrived on December 24 and it was a great experience.
The drivers called us and said they were on their way. Then they actually arrived early. Someone called us and said they were arriving ahead of schedule. So we met at the designated place, which was very close to the address. They unloaded the cars and away we went. The cars were shipped on an outside carrier in going across country and I expected they would both need to be washed so that was fine. The service was awesome and Ship a Car Direct was only $100 over my quote. Plus based on the short turnaround, the service was definitely worth the cost and I would definitely recommend them. As a matter of fact, I put their contact information in my phone.
Reviewed Jan. 2, 2019
I moved and I wasn’t able to go back and drive. Somebody found Ship a Car Direct for me and it looked good with its high rating. I had a Honda CR-V transported 3,000 miles which took under a week. There was one little dent on the car which I didn’t notice until later but the driver was willing to work with me. He was excellent and everything was perfect. It was a great experience.
Reviewed Jan. 1, 2019
I’m very satisfied with Ship a Car Direct because I was shipping my second car with another transport carrier and I had some negative experience with them compared to Ship a Car Direct. So I would definitely recommend Ship a Car Direct. In everything, they were perfect. I chose them because they have very positive feedback and reviews. I also chose them even though they didn't have the cheapest price because I definitely expected the cheapest won't be their true price. Besides, they had an adequate price. First, I contacted them using the online quote calculator. Then I gave a call and asked a couple of questions that I was interested in. They answered all my questions and later, I simply posted an order online.
I was moving and they shipped my car from Chicago to San Francisco in about six days. It was exactly in the time frame that I requested. The delivery was done in the original location and even the hour, it was the most convenient to me so everything was perfect. I was fully satisfied especially with the price because it didn’t change. The price that was quoted was a fixed price. There were no changes, no surprises and no hidden fees.
Reviewed Dec. 31, 2018
The back office staff and the driver did a bravo job in the whole process of shipping my car from NY to CA. They did not hard sell their service by bombarding me with text messages and emails as other companies did, were patient in answering my questions and worries and taking initiative in following up the whole process with me in an easy and friendly way. In toto, they gave me a peace of mind. Thanks to their service, my car was picked up within the time window set and was delivered to CA on time, without a single scratch.
Ship a Car Direct Company Information
- Company Name:
- Ship a Car Direct
- Year Founded:
- 2008
- Formerly Named:
- Safe-Direct Car Shipping
- Address:
- 150 Murray St Unit 224
- City:
- Niwot
- State/Province:
- CO
- Postal Code:
- 80544
- Country:
- United States
- Website:
- www.shipacardirect.com
