Ship a Car Direct Reviews

From first phone call to delivery, our experience was fantastic. Estimates were clear and accurate from the very beginning. Communication was continuous. Driver at pick up and drop off were knowledgeable and friendly. Our car was picked up and delivered exactly as expected- with care.

Excellent communication and attention to detail. I have dealt with several other carriers that weren’t interested in the details and would quote a low price upfront then increase the price to get it moved. Ship A Car Direct was very honest and upfront. I’ve used them twice and they got both vehicles moved within 48 hours at below their quoted rate.

I did my research and landed with Ship a Car Direct and was very impressed. Shipped my son’s car from Texas to Utah. Matt’s communication was outstanding as well as the the ultimate carrier, both very professional and patient with my numerous questions. After graduation these guys will be shipping it back to Texas. Note, I shipped a classic car 5 years ago and it was a painful experience so I was bracing for a similar difficult process.

This is the second time I have shipped my car across the country with Ship a Car Direct and both times were easy and no added stress. Their team is always in communication with you and quickly answers any questions you might have. They are upfront about what to expect and their pricing is super affordable.

I've used Ship A Car Direct many times and they've never let me down! Excellent communication and customer service and my car has always arrived when promised (sometimes ahead of when promised) and always in the same condition as it departed. Highly recommended!

Very pleased with Ship a Car. Scott was always available and responded quickly in a pleasant way. Had a few bumps in planning that were calmly handled. The actual ship was great, the driver communicated instantly and was exactly on time.

I’ve used Ship A Car Direct many times to transport my kids cars back and forth to school and they have been excellent! It’s always easy to get in touch with Scott and he always answers all my questions. I love the app that allows you to take pictures of the car before it’s shipped. I will always use Ship A Car for future transports.

I was nervous because this was my first time shipping a car and didn’t know what to expect. Maricel was transparent, provided consistent updates and stayed within my budget. I don’t know when I’ll be shipping a car again but at least I know who to go to.

Ship a Car Direct. My go-to car shipping company. David, it's always a pleasure doing business with him. Communication is on point. Fast shipping, company very reliable, no hassle they promised, and they deliver 100%. Truck drivers are very professional. Communication is on point also. They picked up my car on the 15th of April and got delivered on April 18. 100% satisfaction.

My wife and I needed to transport our car from Washington State to Kentucky. We had no experience in transporting vehicles. We were pleased when we found we had one contact (Mike) throughout the process. The estimated and actual cost were exact. The driver (Alex) was great, very professional. Overall, great experience.

I had to ship my car from the West Coast to the East Coast. I vetted three different transport companies and decided to use Ship A Car Direct. My car was picked up on time and was delivered ahead of time. The customer service was great and the pricing was fair. I will definitely use this company in the future.

I have nothing but good things to say about Ship a Car Direct. They kept me well informed and consistently gave great advice. Answered all questions promptly and my car was picked up, and dropped off when promised. I tried working with another carrier previously and to say they were horrible is an understatement. Use Ship a Car Direct! I highly recommend them.

Great communication and service shipping our two Teslas from Los Angeles to Palm Beach in an enclosed truck. No damage and a great driver who was very flexible with delivery timing. I highly recommend them.

I had a negative experience with another company last time I wanted to ship, so was a little hesitant. But Ship A Car made this experience so smooth. I was really pleased and grateful with everything from beginning to end!

Shipping my car to Oregon was very smooth. Good personal company, customer service was very efficient updating and answering questions, Mike was very helpful and the drivers were very friendly, I received my car in a good condition without delay. Thank you.

The experience was fairly good but the only thing was that pick up was 5 days later than proposed date as well as the arrival date. The whole process took 12 days for me to finally get my car. Agent was nice thought. Prompt response and responsible.

Could not be happier than the method of pick up and delivery. While the streets of Boston aren't conducive to the size of the transport vehicle, and you need to arrange for a ride at the rendezvous point; the delivery to the door was a great experience. No damages: A real nice and pleasant driver at both ends of the process; I would definitely use Ship a Car Direct again to arrange for the whole process.

I booked Ship A Car mainly because of Renee. When I talked with her she went into great detail explaining the process and never made a promise she knew was not attainable. My car was actually picked up earlier than expected and arrived on time.

Customer service was wonderful to work with. I was able to get questions answered quickly. Carrier was courteous and delivered car from Chicago to Naples, Florida in only 48 hours and on Christmas Eve!

Thank you so much for the excellent service I received! I ship my car once a year and have used other companies in the past. You are by far the best! The driver was kind and patient as well as knowledgeable. The entire process from start to finish was excellent. And believe me, I am very picky -as my daughter says - I would tell you if I was not pleased with the service.

Can’t say enough about Matt our service rep. And this company… Straight shooters that were on top of shipping our car from our house in RI to my daughter in CO. Frequent emails, calls or texts to keep us in the loop while waiting for a pick up date then every step of the way. Got a few quotes, all within same price more or less, but Matt was so easy to work with, and all went well. Car was delivered sooner than anticipated and it was simple and easy! I would highly recommend this company when transporting a vehicle in the US! Thanks again!!

I was very nervous about shipping my car from Idaho to California. I had a time constraint and concern about the condition of the car upon transport. At all levels, Ship a Car Direct exceeded all of my hopes. Quick, fast, delivery. The car was in great shape when it arrived. However, the best part of this experience was the informative communication. No question was too small, no concern too frivolous. I can’t recommend this business highly enough.

Mike, who oversaw the contract, Ollie, the driver, and the whole support team at Ship A Car Direct are to be commended on a very professional job where I never had to worry about the welfare of my car at any stage of the process. George H **

I started with another company and after they hiked the price up a couple times I switched to Ship a Car Direct. By now I’m a bit hesitant that is the norm but it was not. Not only was it a much better price, the entire experience was easy. My dispatcher Lottie was in contact with me every step of the way. My car was picked up and delivered without incident and in perfect condition. I can not recommend this company more. You can rest assured you are in great hands with Ship a Car Direct. I will definitely be back for any of my auto transport needs. Lottie gets 5 stars!!!

I have used Ship a Car Direct at least 8 times in the past 6 years! The service is outstanding! I have recommended them to everyone I know. From beginning to end they cover every detail with perfection, communicate regularly and provide you with peace of mind that is unparalleled by anyone. If you want to have confidence and peace of mind shipping your car, only use them. David has been exceptional over all 8 times I have worked with the company!

The communication was excellent. I was informed every step of the way about the progress of getting my car shipped. The car arrived when promised and in great condition with absolutely no problems. There were no hidden fees. There were no complications. There were no last-minute changes. Just a good, direct, honest transaction.

Renne was great throughout this transport. She always responded and help me understand when the car will be picked and when it will be delivered. She picked a great driver too. Vova was very nice always responded to my calls and was happy to tell me when can I expect the car. I recommend them to any of my friends without any second thought :)

I have used Ship a Car Direct for a number of years. There was a glitch to the carrier that was first assigned to me. They (the carrier) kept changing the pick-up date. Jennifer from Ship A Car Direct was able to immediately assign a new carrier while keeping me informed throughout the whole process. My flight was pre arranged and when I landed at my destination, there were emails and texts informing me that the pickup was complete. Jennifer gave me complete peace of mind.

Great job by Lottie and the driver on my Mini Cooper shipping. Lottie helped me getting started with the process and kept me updated regularly. The driver was either on time or ahead of schedule for both the pick up and delivery. I will definitely use your services again if/when the need arises.

Working with Jennifer at Ship A Car was a relaxed and easy experience. She was always available to answer questions and get things done. The company made sure my vehicle made it safely to its destination.