
Ship a Car Direct Reviews
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About Ship a Car Direct
Ship a Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.
- Door-to-door shipping
- No upfront deposit required
- $500 built-in insurance
- No terminal-to-terminal shipping
Ship a Car Direct Reviews
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- 4,889,664 reviews on ConsumerAffairs are verified.
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Reviewed March 31, 2016
Ship a Car Direct was very helpful and knowledgeable customer experience. We never shipped a car before let alone across the country and they made it very simple. Communication with their salesperson was easy and received quick responses along with quick phone calls. Only issue was a little lack of communication with the carrier we used, but they were on time and the car arrived without damage.
Happy to be helpful! Thanks for the positive review, Jeff!
Reviewed March 31, 2016
I needed to ship my vehicle from North Carolina to Pennsylvania. With Ship a Car, I felt that I had an additional person to back me up if anything happens to the vehicle while it's being transported. It was an additional peace of mind from all the things that I read about shipping cars. I emailed them, filled out a form and said, "I just need a car shipped from here to here. How much is it gonna cost me?" It was a short notice but the scheduling went well. After reading and listening to the videos, etc. they said they only needed one to two days and it all worked out good. The person who delivered the car was awesome, too. It was the first time that I had to ship a car and Ship a Car Direct would definitely be my first choice if I ever have to do it again.
Glad your first time was a good one! Thanks for the awesome review, John!
Reviewed March 31, 2016
Ship a Car Direct are professional, prompt, and courteous. Scott walked me through every step and followed up perfectly. The carrier was not only on-time on pickup but early by a day at my "ok" and delivery was 1 day quicker than 7-10 estimate. My car arrived undamaged and all contents still in it. I would definitely use them again and recommend to family and friends. Thanks Ship a Car Direct and Scott???
Happy to be with you every step of the way! Thanks for the wonderful review, Ralph!
Reviewed March 31, 2016
I needed to ship my vehicle when I was leaving the military and returning back to where I started from. I used Ship a Car's online quote calculator and I ended up paying $50 more because of the time of the year that I was shipping my car. Their customer service called me often to make sure I was tracking everything that was going on. They kept me in the loop well and their driver was very accommodating.
Happy to keep you in the loop! thanks for the positive review, Jonathan!
Reviewed March 30, 2016
I bought a car from someone in California and one of my options was to have it shipped. When I looked up Ship a Car Direct, I found that they had the best ratings and were reasonable. From the time I placed the order online, I've talked to their customer service reps and they were all very professional and pleasant. I felt very comfortable with them. My experience with Ship a Car Direct was excellent.
Happy to keep it pleasant for you! Thanks for the lovely review, Naveen.
Reviewed March 30, 2016
I placed an order with Ship a Car Direct on Good Friday. They picked up my vehicle first thing the following morning. And I had it in Austin by mid-afternoon on the following Monday, two days later. Ship a Car Direct was professional, kept me well informed, had a nice website with good tips, delivered my vehicle very quickly, and were reasonably well priced. I would use them again.
Thanks for the great review, Thomas! Happy to keep it quick and affordable for you!
Reviewed March 30, 2016
I shopped for a long time for a company to arrange the shipment of my VW bug from Florida to California...and there are SO many choices. Read all the reviews, checked all the prices, and I connected with Ship A Car Direct. Dale was awesome putting it all together for me. I had practically door-to-door service! If the truck was smaller, I think that would have been the case! My driver, Carlos was awesome. Kept in touch all the way. Drove the car from the truck to where I was waiting for him! Recommend this company, 5-stars!
Thanks for the awesome five star review, Marcia! Glad we stood up to your research!
Reviewed March 30, 2016
I'm relocating because of a job. I did some research and Ship a Car Direct has a good reputation in the past so I decided to give them a shot. Eric gave me a call and sent me an email. I replied back to him and we started from there. Overall, I'm very satisfied with them.
Thanks for the positive review, Jason!
Reviewed March 30, 2016
First time shipping a car and I was so worried about the shipping. This company made me feel like a family member and they also prove it. Best experience with the customer service. Best company anybody could use for a car shipping.
Thanks so much for the lovely review, Mohammed! Glad your first car shipping experience was a great one!
Reviewed March 29, 2016
I got officially relocated from Boston to Dallas. I used Ship a Car Direct's online quote calculator and their rate was what I was looking for. I contacted one of their agents and asked them to transport the car. I had a few queries regarding the transport and she gave me all the clarifications so that was pretty nice. Whenever I asked anything, she explained it to me really well. I also contacted them via email and that went fine, too. The delivery of the car was scheduled on-time but due to the rain that was really bad in Dallas, it got delayed for three days. It was something natural though. Nevertheless, I would definitely recommend Ship a Car Direct to others.
Always happy to explain the process! Thanks for the positive review, Manish!
Reviewed March 29, 2016
The car was picked up on time. The driver wasn't sure when he could get to Georgia depending on traffic. We told the receiver the next day. Surprisingly he called that night and delivered our cars to Georgia that night at 1030 pm. He was very very nice and informative. We would recommend him and use him again. Ship a Car Direct is a wonderful company!!!
Thanks for the wonderful review, Archie! Glad it was nice and quick for you!
Reviewed March 29, 2016
Contacted Ship a Car Direct and from the first phone call to the completed delivery of the vehicle everything went very smooth. The carrier they chose was scheduled on the day I wanted to ship. The pick up was on time and the delivery was even a little earlier than scheduled. The entire process was extremely professional and easy. I would recommend Ship a Car Direct to anyone shipping a vehicle.
Glad it was smooth and easy for you! Thanks, John!
Reviewed March 29, 2016
The service from door to door was impeccable. The price quoted and charged was more than reasonable and their website is extremely informative. I've had multiple experiences with having cars transported and personally am aware of the nightmares that can occur. I have no reservations in recommending Ship A Car Direct.
Glad the website was helpful! Thanks for the positive review, Larry!
Reviewed March 29, 2016
We shipped two cars from DC to San Antonio. We researched and read reviews, and Ship a Car was the best deal and the most responsive. The quote was reasonable and they offered a military discount which we appreciated. Their reps were very helpful and timely when responding.
Happy to be helpful! Thanks for the lovely review, Leighanne!
Reviewed March 28, 2016
The price that Ship a Car Direct quoted me was a lot better than the price of the other companies. I used the online quote calculator first and that helped me reach my decision to go with them. Plus, they offered some guarantees that my car would show up in a relatively decent amount of time. Also, they were friendlier than the other companies I talked to.
Happy to keep it friendly and affordable! Thanks for the lovely review, Julia!
Reviewed March 28, 2016
These guys are great!!! I would use them again or would recommend them to anyone. They communicate very well and worked with very well.
Thanks for the great review, Rob!
Reviewed March 28, 2016
Ship a Car Direct did an outstanding job transporting my Mercedes Benz from Green Bay to Los Angeles. The vehicle arrived a day earlier than scheduled and was damage free upon arrival. Their staff was second to none. Not only for their professionalism, but also for simply being a pleasure to deal work with. I'll definitely use them in the future the next time I'm in need of their services.
Happy to keep it quick and safe! Thanks for the great review, Michael!
Reviewed March 28, 2016
I contacted Ship A Car Direct about a month ahead of my pickup date. Dave assured me that carriers usually are not assigned more than a few days ahead of time, but that he would find a reliable carrier for me. He was right and my car was picked up in California exactly on the correct date and was transported to Minnesota by a reliable dependable carrier. I highly recommend Ship A Car Direct to anyone needing these services.
Happy to deliver as promised! Thanks for your positive review, Jo Ann!
Reviewed March 28, 2016
I was a first time user of transportation service providers so naturally I did some online research of broker companies. I decided on Ship A Car Direct based on the positive reviews and competitive shipping cost. I worked with Scott and he was helpful and straightforward in answering my questions and concerns. I did take several days to get a carrier scheduled but once the shipping process was started, everything went smoothly. The driver was right on time for pickup and delivery was within the time promised. Ship A Car Direct is right in screening their carriers as I had a hassle free shipping experience. Thank you and keep giving your customers a transparent experience and they will come back like I am if I have to ship a car again.
Happy to keep it hassle-free, Dennis! Thanks for the great review!
Reviewed March 28, 2016
I was just stationed here for military purposes and saw that Ship a Car Direct was the best auto transport company online. Their customer service representative answered everything that I needed with the service, and I was given a good deal.
Happy to keep it easy and affordable for you! Thanks, Mark!
Reviewed March 27, 2016
We had a car that nobody else could ship because it was so small. Ship a Car reassured and showed us that they shipped the exact car a few weeks prior. Also, we had a very tight neighborhood in California that the truck wouldn’t be able to get to. So the driver walked up and picked the car up and took care of everything. That worked out really well.
Glad we could accommodate your special situations! Thanks for the great review, Ben!
Reviewed March 27, 2016
I never had to ship a car before so I googled and found Ship a Car Direct. I was astounded by their web page and how informative it was. I was loaded with tutorials, and after viewing them I felt more informed and at ease. I filled out a request and "David" called promptly. I placed my order with David. He was very professional and knowledgeable also. He was able to connect with a carrier, Cars Incorporated and get things organized. I felt so at ease, as both the carrier Geoff (driver) and David kept in contact the whole way. The car arrived early!
Happy to keep you well-informed! Thanks for the lovely review, Julie!
Reviewed March 27, 2016
My father lives in Idaho and I live in Tennessee. He had an old truck that he wanted me to have, so I had to ship it from Idaho to Tennessee. I looked online, found a couple of auto transport companies, and when I called Ship a Car, I actually got to speak to a live human being on the phone and he’s very detailed and took care of everything. I sent an email and then I got a phone call. I told them the situation and I had a very competitive quote shortly after that. The customer service rep did a very good job. If I had to ship another car, I’d call them. The delivery of the vehicle was fine. The important thing was that the company made it really easy so I didn’t have to do a lot.
Happy to keep it easy for you! Thanks for the great review, Stan!
Reviewed March 26, 2016
I'm very pleased with the timeliness and professionalism in regards to getting mine and my wife's cars shipped. The rep that helped me out was constantly updating me on the status before pick-up and also conducted a follow-up. The process was very easy and I am very thankful. Great job.
Happy to keep it nice and easy for you! Thanks for the lovely review, Max!
Reviewed March 26, 2016
This was my 1st time using a car shipper and I was somewhat concerned about the experience. I needn't have been as the whole thing went way beyond my expectations. Service was excellent and everyone was very helpful. Even got my vehicle sooner than expected. Thank you so much.
Happy to exceed your expectations! Thanks for the wonderful review, Robert!
Reviewed March 25, 2016
I had a great experience with this company. They were very professional both driver and company employee. They were honest, telling me that will take some days to find a carrier for the Texas pick up and that they will do their best to receive the car as soon as possible. Needless to say that in the same day I received an email that they found a carrier and in 3 days the car came to Ohio. I recommend this company to everyone that is in a hurry.
Happy to keep it quick and honest! Thanks for the lovely review, Antonia!
Reviewed March 25, 2016
Will definitely use again. I received a call before, during, and after drop off. Everything was professional and they were available around the clock with direct phone numbers to assist. Would recommend 100%!
Happy to stay in touch throughout! Thanks for the recommendation, Nichola!
Reviewed March 25, 2016
Very smooth transaction. The whole experience has changed my view on car shipping. My vehicle was picked up 1 day earlier from Virginia Beach and delivered to my front door the very same day. It was very exciting. My sales agent, Karen, was very honest and informative during the whole process. She located a very trustworthy carrier that turned out to be exactly that. I would recommend them in a heartbeat.
Happy to change your view on car shipping! Thanks for the wonderful review, Sharif!
Reviewed March 25, 2016
I had to ship a vehicle from California to New Jersey. I called uShip and was inundated with phone call after phone call and people giving a high price and a low price. They gave me a low price to begin with when I called them directly. Then I chose Ship a Car Direct and they were terrific. I called them and talked to Matt. I told him what I needed and he told me what the price would be. I said I had another price and he said that we'll do it that way. It was done verbally. Overall, the service was expeditious and accurate.
Happy to keep it nice and quick for you! Thanks, Robert!
Reviewed March 24, 2016
Matt was very on top of the transport & was comforting when the pick up was a few days late. Final result was the car arrived as said and in excellent condition. It was comforting to have someone with you all the way on your behalf. I would recommend them to anyone.
Glad to stick with you all the way! Thanks for the positive recommendation, Frank!
Reviewed March 24, 2016
We used Ship a Car Direct to send our car from Dallas to Miami. We got a recommendation from a friend and so glad we did! This was by far the easiest part of our move. Would use them again and recommend them to anyone who needs to ship a car.
Great to hear we stood up to the recommendation from your friend! Thanks, Kate!
Reviewed March 24, 2016
I was moving from Georgia to California and I didn’t want to drive so I looked online for transport companies, got some quotes and Ship a Car Direct happen to be the best. Their quote was very good and the service was excellent. Their rep kept in contact with me up until the time when I was ready to go and then at the end. They were there when they said they would be to pick up the vehicle and they actually delivered a day early. It was absolutely no hassle. I didn’t have to go anywhere or take a taxi to get it. Furthermore, their rep would send me updates all the time about how to get our car ready, basically things to expect along the way. It was all very professional and very simple. I would definitely get them again. It has been a great experience.
Happy to keep it hassle-free for you! Thanks for the great review, Laura!
Reviewed March 23, 2016
Karen was a HUGE help every step of the way. I was completely informed each step of the process. She went above and beyond when the fist company did not work out, and found another company immediately. I would refer Karen from your company to anyone who is in need of transportation services. I would also like to say that Augie from the transport company was great. He answered all of my questions, took very good care of our vehicle while in his possession.
Happy to be helpful! Thanks for the great review, Suzanne!
Reviewed March 23, 2016
Coast to Coast. Am very happy with the whole experience. Car was shipped on time and delivered when promised. No damage to vehicle and was clean. The Transport driver was very friendly and professional. Was very forthcoming about all my concerns. Would definitely recommend.
Happy to keep it safe and timely for you! Thanks, Pam!
Reviewed March 23, 2016
I was rather concerned transporting my car from California to Texas. However, the whole experience turned out a good one with no worries. Emily from Ship A Car Direct helped me thru the whole process and was there when I need any clarification. Their service is great and price competitive.
Happy to keep it worry-free! Thanks for the great review, Alex!
Reviewed March 23, 2016
I had a lot to organize and many services to book to arrange our move from Florida to California, and Ship-a-Car-Direct was by far the most seamless process in the entire move. Our sales rep, Matt, was always on call to answer any questions and made sure that the carrier delivering our car was accountable and communicating with us about pick-up and delivery times. Our car was picked up on the first day of the window we provided, and was delivered to California in under a week! Car came back in perfect condition - just needed a wash from being in the open carrier. Our driver was also professional and courteous.
Happy to keep it seamless for you! Thanks for the great review, Lauren!
Reviewed March 23, 2016
Era needed our car transported in a hurry due to expecting of twin grandchildren. Ship a Car Direct was efficient and provided a transport company that was also efficient and delivered our Avalon in perfect condition in just 26 hours from pickup. We would use again next year.
Happy to keep it nice and quick for you! Thanks, Alida!
Reviewed March 23, 2016
Ship a Car Direct is an excellent service from the ease of placing the order to receiving your car. They pick the best drivers and are there every day available to answer any status update questions. I had no issues going across country and all was as stated.
Happy to keep it issue-free! Thanks for the excellent review, Michael!
Reviewed March 23, 2016
They were wonderful. I didn't think I'd be a nervous nancy - but I ended up calling them more than once and they were always happy to help and gave excellent advice. My car arrived ahead of schedule and in perfect condition. Due to the Ship a Car Direct site I knew how to deal with and it was not nearly as intimidating as it would have been. I got quotes from multiple companies (and they won't stop emailing me now!) and not only was Ship a Car one of the more reasonable ones -- they were the best one I found. I'm so so glad I chose to use them.
Always happy to help! Thanks for the wonderful review, Rebecca!
Reviewed March 23, 2016
I was moving a vehicle back home, from Arizona to Chicago. I did their online calculator and I talked to someone along the way. Talking to someone was easy. They responded to my calls. It was both a combination of talking on the phone and talking online or emailing online. I felt that the quote they gave was fair and the carrier driver was awesome.
I wasn't even there and the driver called me and I told him it will take me 45 minutes to get to where the car was, I was staying with my cousin. And he said he would do something else and then come back, give me a little more time, which was perfect. He was right on time. He actually called and said he was gonna be a couple of minutes late and not way late. He was very reassuring. We inspected the car ahead of time. A snow storm moved in along the way. He thought it would be a day earlier but he called and said he had to take a different route because of the snow, and it would be on Monday instead of Sunday, which was fine because that was the original date anyway. Everything went very smoothly and it happened quicker than I thought.
Glad it was quick and smooth for you, Diane! Thanks for the amazing review!
Reviewed March 22, 2016
I had a very positive experience with this company. I had to ship a car from Texas to Florida. My contact person was extremely helpful and professional. Pick up was on time and delivery delayed a bit due to weather en route but I was provided with driver contact as well as 24 hr customer service line. Highly recommend.
Happy to be helpful! Thanks for the positive review, Toni!
Reviewed March 22, 2016
I was moving to San Diego from New Hampshire and I wanted to do an RV trip across country. I needed to get the car shipped so I could take the RV. I looked online and it seemed Ship a Car Direct was the best as they have the best rating. I called their rep and she gave me the quote. The original quote was a bit higher but she told me beforehand. She informed me that they only had one person who would take me but for $200 more and I said it was fine. She kept me in the loop with everything. Customer service was great. Another thing that was great was that since it was going to take me nine days to get across country in the RV, I needed to make sure that my car was going to be okay. They said they'd hold on to it until we're ready and they did.
Happy to keep you in the loop! Thanks, Christos!
Reviewed March 21, 2016
I had a great experience using Ship a Car Direct to ship my car from California to Wisconsin. It was easy, affordable and fast. The customer service was very great as well. I would definitely recommend it!
Glad it was easy for you! Thanks for the great review, Golnar!
Reviewed March 21, 2016
Great, Reliable Service. I received great service with Ship a Car Direct. Customer service was top-notch. I was... My car was picked up as scheduled and delivered to me earlier than expected.
Happy to deliver as promised! Thanks for the great review!
Reviewed March 21, 2016
Dale, from Ship A Car Direct, was very helpful. My car was picked up in San Diego and delivered to Middleburg Fl. It was picked up and delivered within the promised time. My car arrived in great condition. I used the enclosed carry option. The price was extremely reasonable. Overall I am very satisfied with the service.
Happy to be helpful, Edward! Thanks for the five star review!
Reviewed March 21, 2016
I moved from Colorado to Florida and checked reviews online and ended up getting Ship a Car Direct to ship my vehicle. Their customer service rep was quite good. Their driver broke down on the day of delivery but he was very good at communicating and letting me know what's going on every step of the way so that I won't feel bad about that at all. It was a very positive experience. They did exactly what they said they would. The price was exactly what they said it was and the carrier was excellent.
Happy to deliver as promised! Thanks for the positive review!
Reviewed March 20, 2016
It was a good experience with Ship a Car Direct. We tried a different company and they were terrible. Ship a Car Direct on the other hand was pretty quick and easy. They were able to leave the car at the airport which is super convenient.
Happy to keep it quick and easy for you! Thanks, Sebastian!
Reviewed March 19, 2016
I was very pleased with Ship a Car Direct performance and on time pick up and delivery of my car without any damage or scratch. I would highly recommend to all my friends and anyone who is in need of a car transport door to door service.
Happy to keep it safe and timely for you! Thanks for the great review, Ali!
Reviewed March 19, 2016
I bought a car in Arizona, live in Washington and didn’t want to drive it. I like Ship a Car Direct's advertising and they seem honest when I spoke to them on the phone, so I used them. I was given a fair quote which is comparable to others. It was hard to get a hold of the representative for a couple of times because of a communication breakdown but once we got it straightened out, I got a carrier. There was a delay on the carrier so we waited here for two days for him which was okay because the whole thing went ahead of schedule. Other than that, it was fine. I’ve shipped with other shippers and it had not been smooth. There were a lot of hiccups, delays and lots of other things, so I was grateful that Ship a Car Direct got it done quickly and that was the best part.
Happy to keep it quick and safe for you! Thanks for the positive review, Phil!
Reviewed March 18, 2016
I bought a vehicle on eBay and I needed it brought to me from out of state. I checked two or three auto transport companies, but Ship a Car Direct did a lot better job of explaining to me what I should expect from the whole ordeal. They also made me feel comfortable about them handling the process so I went with them. At first, I reached out through email, then through phone, and then they pointed me to different videos that they had posted online so that I could watch and learn about their process. After that, they contacted me back to make sure that everything went smoothly. They were basically a broker and they made sure that I knew how to get in touch with my contact person at the trucking firm. I could also call them and they would get involved again if needed.
Happy to help you feel comfortable with the shipping process! Thanks, Ralph!
Reviewed March 18, 2016
This company was totally outstanding!!! I had never shipped a vehicle before and had many questions. The videos on the website were straightforward and completely informative. All of my communications with Ship a Car Direct and the carrier were efficient and uncomplicated. This was the easiest part of the entire move. Many thanks to all involved for making this a stress free experience!!!
Glad the videos and website were helpful! Thanks for the amazing review, Diane!
Reviewed March 18, 2016
Ship a Car Direct was excellent in customer service as they were in constant contact throughout the process. They were prompt in picking up the vehicle and the delivery was on time as they promised. I would not hesitate to use them again should the need arises.
Happy to keep you informed every step of the way! Thanks for the amazing review!
Reviewed March 18, 2016
I search the web looking for a company to ship my daughter's from California to New York. I had never done it before. I found it confusing including my concern of the challenge of determining who were reputable businesses etc. and who were not. So after emailing and speak with 5 different companies I felt that Karen from Ship a Car Direct offered me the best insight and honest information. I wasn't disappointed. The carrier was there on time for the pick-up (although my daughter wasn't), not only waited for my her but return several hours later to get the car. The car arrived in NY on time and without incident. Very pleased.
Glad the transport was incident-free for you and your daughter! Thanks for the great review, George!
Reviewed March 18, 2016
The overall experience from initial contact to final delivery was excellent and the price in a competitive market was very reasonable. We were kept informed in a timely manner throughout the entire process. If we had any questions they were quickly responded to. The driver gave adequate notice for the pickup and delivery and stuck to his timetable.
Happy to keep you in the loop throughout! Thanks for the excellent review, Dave!
Reviewed March 18, 2016
I was thoroughly satisfied with my car shipment. I shipped my car from Oregon to Massachusetts for a move. I had previously moved from Massachusetts to Oregon and had decided to drive, not knowing I had any other options besides selling my car. It turns out, I saved a lot of money shipping the car instead of driving (when you take into account gas, hotels, and wear & tear). The car was picked up from my hilly neighborhood at my house and dropped off on time directly in front of my new house. It was a little dirty/salty, but that was to be expected due to it being shipped in the open. I had it washed right away and now it's good as new! I will definitely use this service if/when I ever need to ship a car in the future!
Happy to keep it timely and affordable for you! Thanks, Noranda!
Reviewed March 18, 2016
I only had two weeks to move from Hillsboro, OR to Nashville, TN. One of the biggest things I had to worry about was shipping my car. Ship a Car Direct made me feel at ease about it. Though they are the middle man, they found a carrier who picked up my car on a Thursday and got to me the following Tuesday without a scratch.
Happy to put you at ease with the shipping process! Thanks for the great review, Christina!
Reviewed March 18, 2016
I bought a used car and I needed it shipped to me. A friend of mine recommended Ship A Car Direct and they had a good and painless service. They fulfilled their obligation and everything worked out fine.
Glad it was painless! Thanks for the positive review, Ash!
Reviewed March 18, 2016
These guys were great from the beginning of the phone call up to when I got my car. I got my car in 7 days from Cali to NJ. Everyone was reassuring and I got phone calls to relieve the stress you normally would have but they made sure to check in and let me know what was happening at all times. Emily and the carrier were really great. Couldn't be more please and would use this company always.
Happy to relieve the stress! Thanks for the wonderful review, Nicole!
Reviewed March 18, 2016
Excellent experience getting BMW picked up in Texas and delivered to North Carolina. Spoke with Gaby and she was very honest about prices and what to expect. She found a carrier on the same day I placed my order and the car was picked up the next day. I placed my order on a Friday and my car was delivered the following Wednesday, exceeding my expectations. Would definitely use Ship a Car Direct in the future and would recommend to friends as well : )
Always happy to exceed expectations! Thanks for the wonderful review, Geoffrey!
Reviewed March 18, 2016
I needed to send a car back to my daughter who's going to school in Missouri so I hired Ship a Car Direct. They gave me a fair quote through the online quote calculator and everything I was told from the timeline perspective worked as they described. It was very efficient and timely. The driver and the delivery were on time. I was very pleased with the good communication. I would use them again and recommend them to other people.
Glad it was nice and timely! Thanks for the positive review, Todd!
Reviewed March 17, 2016
Super experience. Fast setup. Lots of communication. Car was picked up right on schedule and delivered right on time. 1 day from IL to NY. Everything was perfect. Would recommend Ship a Car Direct and Union Transportation to anyone. First time shipping a car and won't hesitate to use them again!
Glad it was a super experience! Thanks for the awesome recommendation, Brent!
Reviewed March 17, 2016
We needed to ship 1 sedan from FL to CA. I searched long and hard, interviewed several Auto Transport companies, before finding Ship a Car Direct. Although SACD was not the lowest priced quote (but competitively priced), I went with them because of the quick responses I received from Matt of SACD and they ensured me they only affiliate themselves with the best Auto Transport carriers and kept be informed at all times. The auto transport SACD picked for me was Scott Auto Transport of Torrance. The office lady was prompt in answering my questions. SAT actually came on time, when promised and delivered my car to its destination 1-2 days earlier than promised, that was huge in my opinion.
Happy to keep service timely for you! Thanks for the wonderful review!
Reviewed March 17, 2016
Ship a Car Direct is a seamlessly run business. They laid out each step of the shipping process for me, and were reachable and happy to answer any questions I had. Provided many contact #s for them and for my driver. They also checked in to make sure everything went smoothly at the end of the process. I will definitely use them again and recommend them as a great shipping service!
Happy to keep it seamless for you! Thanks for the wonderful review, Ellen!
Reviewed March 17, 2016
I was moving from Wayland, Kentucky to Marlborough, Massachusetts so I needed my car delivered. I went to the BBB website to see the best company and saw that Ship a Car Direct was rated high on that site. I called them up and they were helpful in every way and were precise. When they mentioned that they'll pick up on the day, they did so on that particular time. So everything was good – on time.
Happy to be helpful! Thanks for the wonderful review!
Reviewed March 17, 2016
My son needed to ship his car from Md. to Ca. We had received several email quotes from other companies and decided to check and see who the BBB recommended. That's where we found the info on Ship a Car Direct, emailed them for info, received our quote and booked our service. It was easy and quick. Pick up was made in just a couple of days, delivery was on time and no damage to car and nothing inside the car was disturbed. I would use them again!
Happy to keep it quick and easy for you! Thanks for the wonderful review, Charles!
Reviewed March 17, 2016
Great service. Super easy. Will deal with again.
Great to hear! Thanks, Scott!
Reviewed March 17, 2016
I bought a car in Pennsylvania and needed it transferred down here to Florida. I had Ship a Car deliver it to me as they had the best price from what I could find. Their sales rep worked with me in getting everything set up. It was easy to deal with them. I went from open carrier to closed carrier, and it was a seamless process. Everything went well.
Glad it was seamless for you! Thanks for the great review, Jeffrey!
Reviewed March 16, 2016
Ship a Car Direct saved me from another shipping company who was taking advantage of my time and money! From the initial contact through delivery I was kept informed on the who, what, when and where of my vehicle and the people handling it. Not only were the representatives of Ship a Car Direct professional, their carrier was an extended reflection of their professional standards. Highly recommend!
Happy to keep you informed throughout! Thanks for the wonderful review, Hollie!
Reviewed March 16, 2016
They were very easy to deal with and everything went smoothly. This experience was much better than with the other company I had previously shipped with!
Always thrilled to impress! Thanks for the lovely review, Julie!
Reviewed March 16, 2016
This company was professional and delivered the service they claimed at the cost they quoted for my vehicle transport with no additional hidden fees or last minute delivery charges from the carrier service. I even requested a carrier change and later pickup date, which was immediately updated, and then scheduled. Additionally, my car was not damaged and nothing was taken from my car, and I mean nothing, as I inventoried everything that had to be left inside the trunk and dashboard. Excellent customer service and delivery!
Happy to deliver as promised! Thanks for the amazing review, Tonya!
Reviewed March 16, 2016
Great service and quality. On time and always reachable for status and questions. Will definitely use this company again if needed. Cars shipped on time without any damages. Extensive inspection process before and you get to do the same when cars are delivered to make sure there are no issues.
Always happy to be available for questions! Thanks for the wonderful review, Muneeb!
Reviewed March 16, 2016
I bought a car in Texas that needed to be shipped to Florida. I found Ship a Car Direct online and I was happy with their response. I’m an attorney in the trucking business so I know how the broker system works and how much I should be paying for the mileage. Scott, the owner, was good and upfront. He makes sure that he gets the proper trucking company and puts you in touch with the driver. He gave me the insurance coverage and stuff which I wanted as an attorney. He's got a good group of guys that he uses. I referred Scott to another lawyer in my office, as a matter of fact.
Thanks for the wonderful review and for the referral, Scott!
Reviewed March 16, 2016
I was shipping a car back to a child in college so I tried Ship a Car's online quote calculator before deciding to go with them. The quote given seemed reasonable. It was not the cheapest and not the most expensive, but I assumed that if I got the cheapest one, there’s probably something I don’t know, so I got Ship a Car. Their reps were very pleasant and I felt like I trusted them for whatever reason. I originally talked to Karen and she was very nice, attentive, informative, and seemed very confident. I talked to her on Friday and we ended up shipping the car on Monday, so she dispatched it fairly quickly. The driver who picked it up was very nice and has a very clean rig. I actually started down the path with somebody else but I backed out because I didn’t like the way I was being treated. But these Ship a Car guys were great and I wouldn’t hesitate to use them again.
Happy to keep it pleasant for you! Thanks, Pamela!
Reviewed March 15, 2016
I have to say, I was a little nervous buying a car online. I came across "Ship a Car Direct" online and the transaction could not have gone smoother. They were polite, sincere & professional. I would use them again, there is no doubt about that. Thank you for taking good care of my BMW 33Ci.
Thank you for your wonderful review, Ethan!
Reviewed March 15, 2016
Shipping a car is not something I have done twice now, it's not a familiar task. Dale was very helpful, kept me informed about the upcoming pickup and sent several informational videos that were very helpful in understanding the process and tips on how to prepare for the shipping of the vehicle. I highly recommend Ship a Car Direct for your needs and would not hesitate to use them again.
Happy to be helpful! Thanks for the wonderful review, Gregory!
Reviewed March 15, 2016
Excellent service. I would definitely prefer if at all I need to move my car again.
Great! Thanks so much, Sai!
Reviewed March 15, 2016
The service I received from this company was amazing. The order was early and the people were so helpful. They made my process easy and hassle free.
Great to hear! Thanks for the amazing review, Jane!
Reviewed March 15, 2016
Had the subject vehicle shipped from Escondido, CA to Chester, VA. Car was picked up precisely on time and delivered in record time (less than 6 days to VA. No issues to speak of, and superb communications 24/7. No qualms about recommending this outfit to others. They really are exceptionally good at what they do! Thanks!
Happy to keep it issue-free! Thanks for the excellent recommendation, Rick!
Reviewed March 15, 2016
I moved to Texas for work and it was cheaper for me to fly down than to drive at that particular time so I decided to ship my vehicle later. I like that I didn't have to sit and call everyone to find out the quote because of Ship a Car's online quote. I was happy with having interacted with the customer service rep. He was very professional and it didn't matter how many questions I asked him. He's always calm and collected about it, and then answered me to the best of his knowledge. The driver didn't speak a lot of English and we had some communication issues. It was raining when they moved my truck so it was soaking wet and took a while for it to be unloaded from the trailer. I inspected the truck afterwards and the emergency brake cable had been broken. It was not all their fault. But I've had to replace it out of my own money which I'm completely fine with.
Thanks for your positive review, Sage!
Reviewed March 15, 2016
I was looking for a price from other companies and found Ship a Car Direct to be more positive than others. What I experienced with them was all awesome. It was what I expected and I was so happy with them from the initial contact to the day my vehicle was delivered.
Thanks for the awesome review, Kumar!
Reviewed March 14, 2016
Great experience with Ship A Car Direct. Eric always kept us informed and car arrived earlier than anticipated. Great job. Thanks again!
Glad it was quick and easy for you! Thanks for the great review, Francis!
Reviewed March 14, 2016
I moved back to North Carolina from California after a family emergency in the fall on last year. I needed to get my car back to North Carolina but didn't really know how to arrange the time to drive it back because of some new responsibilities I had taken on due to the death in our family. I started looking online and researching shipping companies. I got quotes from 5 different shippers, all different and some very much lower than others. I read reviews on the lower quotes and everyone said the price went up either before the car was picked up or before delivery. One shipper even told me they put it out for bid at the lower price to see if anyone will take it!!?
I spoke with Scott @ Ship a Car Direct on the phone a couple of times to get all my questions answered and feel comfortable before placing the order. I paid for the shipping with a credit card (for a small additional CC fee) so I wouldn't have to hold cash for the driver and my CC gives me an added layer of protection. I placed the order and paid the shipping one day, had a shipper assigned the next day (Friday). The shipper gave an estimate of the following Monday to pick up the car. They called me and said they would be at the California address to by 10:30 am Monday morning and they were. I had figured 10 to 12 days shipping, the driver called me on the 8th day and said he would be at my house in 30-35 minutes, he was and the car was perfect, at the price quoted and paid. This was an Absolutely Perfect experience with Ship a Car Direct, no muss, no fuss, no hassles.
Happy to keep it fuss-less and hassle-free! Thanks for the amazing review, Keith!
Reviewed March 14, 2016
I called Scott from Ship a Car Direct for a price quote. I had called a few other companies and got varying rates and levels of service. Scott was very good at his job and told me the facts about what his company could do and quoted me the accurate price I would pay. Along the way I was in touch with Dale, another professional who gave me the day my car would be picked up and the day of delivery. They picked up exactly on time and delivered my car in 1 day! Everything they said they'd do--they did! A great company with integrity!
Happy to deliver as promised! Thanks for the great review, Jamie!
Reviewed March 14, 2016
The service provided was fantastic and the team was on queue for with strong communication throughout the process. My vehicles were picked up on time and delivered earlier than expected so that was great. Overall a great experience and would easily recommend the services to anyone who is interested in a transport. Thanks.
Happy to keep you in the loop throughout! Thanks for the wonderful review, Mike!
Reviewed March 14, 2016
Ship a Car had good scores on some of the places I looked and although not the cheapest price, it's a real price. I've felt like Scott, the rep, bent over backwards for me. It took a while but I was kept informed during every couple of days when I was trying to find the transport. The guy who did the delivery was very accommodating and a great guy. We met at some place that was easy for him to get his truck in and out, and I felt very confident leaving the car within his possession. I would definitely go straight to them in case I need to ship a car again.
Great to hear! Thanks for the five star review, Bill!
Reviewed March 14, 2016
My Ship A Car Direct contact & experience with Scott, was great; helpful & professional. Overall, this experience was awesome, free of anxiety or worry & simply outstanding. I would definitely use this company again & again, if needed. I very Highly recommend using Ship A Car Direct for all of your auto transport needs! You won't be sorry.
Happy to keep it worry-free! Thanks for the great review, Alisha!
Reviewed March 13, 2016
This was my first experience shipping my car and they made it as easy and smooth as possible. Great customer service! Would definitely use Ship A Car Direct again!
Glad it was easy! Thanks for the positive review, Brittany!
Reviewed March 13, 2016
We were relocating from New York to Arizona and decided that it would be best to have our car shipped rather than drive it across the country. I judged on some of the reviews that I had found online and that’s what made me choose Ship a Car Direct. The customer service representative was excellent from start to finish, very professional, friendly and informative. The carrier driver was also pleasant to work with. They kept in touch with me throughout the entire process. I didn’t have to go searching for anyone. They made me aware of the things upfront such as the fact that the pickup and delivery dates and locations might be approximate and might change. They were careful and kept me informed of what to expect each step of the way, which I found to be very helpful and comforting.
Happy to keep it nice and pleasant! Thanks for the wonderful review, Matthew!
Reviewed March 13, 2016
Ship A Car Direct was easy to do business with. They transported my car from place to place with no hassle and the car was even delivered early. I used an enclosed trailer to ship an antique car and it arrived in perfect condition. I would definitely recommend them if you need to ship your vehicle.
Happy to keep it easy and hassle-free for you, Lucarl! Thanks for the wonderful review!
Reviewed March 13, 2016
I’m in the military and my vehicle is in my home state. I contacted Ship a Car and they promised to get back to me and gave me their best and fairest quote. Since I was on a ship, I was unavailable most of the time. But their customer service rep left for me all their contact information. They also walked me through the process and were happy to answer any questions I had. Their website was also very helpful and I had a hassle-free experience with them.
Glad it was hassle-free! Thanks for the lovely review, Erika!
Reviewed March 12, 2016
This was a great experience. I had no previous experience with shipping cars. Karen walked me through the process and that's exactly what happened. The car was picked up and delivered on time. I will definitely use Ship a Car Direct the next time I'm in need of a transport.
Happy to transport as promised! Thanks for the positive review, David!
Reviewed March 12, 2016
When I needed to ship my vehicle, my friend, who used Ship a Car Direct a couple of years back, highly recommended it to me. The scheduling all the way to the transport happened smoothly over email. All in all, it was a good experience. Their response was very quick and prompt and they're flexible with my request on me not being able to pick up on the delivery of the truck. I would definitely recommend them to my friends.
Glad it was quick for you! Thanks for the great recommendation, Mohammed!
Reviewed March 11, 2016
Great experience. Stefan and Leroy from LBR Transport were terrific. Car was picked up in AZ on time and delivered to Syracuse NY in 4 days without any issues. The driver kept me updated and provided great customer service. I will use this service again. Again great job!
Happy to keep it issue-free! Thanks, John!
Reviewed March 11, 2016
Great customer service and timely delivery! The cost was even a bit cheaper than the original quote. :) I most definitely recommend and will use again in the future! David was my POC and made sure I was squared away. I'm more than satisfied with the service I received. :)
Happy to get it squared away! Thanks for the great review, Tish!
Reviewed March 11, 2016
This is the second time I have used Ship A Car Direct in the last 14 month period and everything went flawlessly. I will always use them in the future for shipping a car!
Thanks for the repeat business and the great review, Alex!
Reviewed March 11, 2016
Great service from beginning to end. Car was picked up and delivered on time. I would use this company again and recommend them to friends.
Great to hear! Thanks for the lovely review, Susan!
Reviewed March 11, 2016
I currently go to school and since I needed my car here for the summer, I contacted Ship a Car Direct to ship my car. I got a free quote online which was reasonable and less than the other quotes I'd gotten. Also, the rep, David, was good. He called and always made sure to follow up through email with me to see how everything was going and was really helpful.
Happy to be helpful! Thanks, Brandon!
Reviewed March 11, 2016
We moved and needed to ship our vehicle. I was reading the ratings and chose Ship a Car Direct. I did the quote many months in advance and it ended up staying the same. It was a very good communication with the setup as well as with the transport team. The car was dirty when it got to me but because it was shipped outside, so that’s to be expected. I’ve read some reviews from other people shipping cars and they said the car was delivered clean. Maybe they were shipping in containers that were closed versus a car on the outside of the carrier. I happen to be a clean freak and the car was filthy dirty on the outside because of the elements.
The more important caveat is that there was absolutely no damage to the car. It was a little bit dirty on the inside where the driver let the gents in to load the car on the carrier and they had to jump in to offload it. In my opinion, they should cover the seats with plastic like you do when you bring your car to your car dealership. They should also put a mat down on the floor. The original truck broke, though it didn’t slow down the delivery date because they loaded it on another carrier. But it does increase the chance of the car being damaged when they do that and of course, dirtier in and out. The guys that were driving know what they’re doing. They can really maneuver that truck. And when they showed up, they were well-groomed and clean themselves, which is very important. You don’t want some smelly, dirty-looking person passing off your car to them and go.
The one thing about them that I don’t understand is they say that they’re not a broker, but they are. They contract out their service to another carrier though they advertise that they don’t do that. They do hire other companies to actually do delivery and there’s also like a cadre of drivers that they work with. They have so many cars that have to go and to so many locations, so they figure out which carriers are going to which state, so they do use other parties as well. At the end of the day, it didn’t matter. They got it done efficiently. To sum it up, the price was in range of what was quoted, communication was good, and it was delivered on time. So I’d use them again.
Thank you for the positive review, Karen! You are right, vehicles do arrive dirty after a cross-country trip on an open carrier!
Reviewed March 11, 2016
My son has a job in Georgia, and I had to ship a car to him. So I searched online and found that Ship a Car Direct has good reviews. Plus, the quote they gave me was reasonable so I got them. Their rep was very polite and we had a very easy and smooth chat. I'm very happy with the service they provided.
Happy to keep it nice and easy! Thanks for the great review!
Reviewed March 10, 2016
Car transported from Houston to Alexandria. Thanks very much. You guys helped me a lot. The courtesy is also very good. The customer affairs representative was awesome and helped me at every step of whole deal till car is delivered.
Happy to be helpful! Thanks for the great review, Venkat!
Reviewed March 10, 2016
Everyone was so friendly and efficient. My car was carried from Illinois to California within 8 days. They were super accommodating and the price was very reasonable. I was coached through each step of the way and Eric relieved any fears I had about handing over my car to a stranger. The car arrived in great condition and the driver from BUYA was very responsive when I needed to reach him. Will definitely use them again.
Happy to be nice and affordable! Thanks for the great review, Kelly!
Reviewed March 10, 2016
I did research on transport companies and found Ship a Car Direct, and then a friend of mine recommended them to me. They had a good, fair price, so I selected them. I had some interaction with the customer service reps when they picked up the car. They were not on time and there was a little bit of a delay. But overall, the job they did was good.
Glad it was good overall! Thanks for your positive review!
Reviewed March 10, 2016
Initially, I read the reviews online and noted that the majority of people had great things to say about the service and value they received. It was all true. Very professional, excellent customer service, and even flexible when I had to push back my pickup date by 1 day (with only 72 hours notice). The price was extremely reasonable and. I got my car a day earlier than expected. Saved me a lot of headache and was worth every penny!
Happy to save you a headache! Thanks for the positive review!
Reviewed March 10, 2016
Ship a Car Direct was outstanding. Dale, who I dealt with, was very reliable and accessible. The information he told me was absolutely spot on and there wasn’t any deviation from it. And wherever issues that came up, like the car wasn’t available, every time I tried to reach out to him, he always responded pretty promptly. So he did a really great job and I was really impressed by them. Everything went very smoothly. I was extremely pleased and very satisfied.
Glad it was smooth! Thanks for the five star review, Don!
Reviewed March 10, 2016
This company was great to work with. It only took two days after booking with them for my vehicle to be picked up. Everything was completed as promised. From the time it was picked up in Massachusetts to its arrival in Arizona. The sub contractor assigned was awesome. I would hire them again and would recommend anyone to do so.
Glad it went well! Thanks for the awesome review, Ann!
Reviewed March 10, 2016
I'm a personal assistant, and one of the clients' daughter flew home from school and left her car in Connecticut, so we needed to get it shipped back. I did about a half hour of research and I went to the BBB too, before choosing Ship A Car. We were more concerned about quality than price. The rep was really easy to work with, and he followed up. We had to change some payment processes two or three times, but he was stellar. We put him as a vendor on our vendor list now, for whenever we need to ship vehicles for clients. We like him a lot. His service is really great.
Happy to be helpful! Thanks for the amazing review, Coor!
Reviewed March 10, 2016
Not the cheapest offer I could get. I choose Ship a Car Direct because of good reviews they have. David helped me with the shipping process. He answer all of my questions. Good instruction videos. Easy to chat online with Brian. Everything was great. My car came on time, right in front of my door.
Glad our good reviews were helpful! Thanks for adding yours!
Reviewed March 10, 2016
I was extremely happy with the speed, quality and overall experience with Ship A Car Direct. Even the driver they utilized was a good communicator and very respectful of my anxiousness associated with getting my wonderful new car shipped to me. Would use them again if/when I need such a service.
Always happy to help you through the anxiousness! Thanks for the positive review, Patricia!
Reviewed March 10, 2016
My husband inquired about Ship a Car's quote when we were wanted to ship our car from Boston to Texas. We felt the quote was a fair one and there was no problem with their reps. Everything went well. The car came as they promised. It was neat and there were no damages. It was a good experience and I liked the service.
Glad it went well! Thanks for the five star review, Vijaya!
Reviewed March 9, 2016
Superb service! Timely pick up and delivery. Would not consider looking into any other companies other than Ship a Car Direct for any future needs! Dale at Ship a Car Direct was super helpful and pleasant and my driver whom picked up the car was just as awesome!
Happy to be helpful! Thanks for the awesome review, Rebecca!
Reviewed March 9, 2016
I'm very pleased with the services received by Ship A Car Direct. If needed, I will definitely use Ship A Car Direct in the future.
Great to hear! Thanks for the positive review, Jose!
Reviewed March 9, 2016
I was really nervous about having my car moved without me being in it, but the folks at Ship A Car Direct allayed my fears. The process was painless. The car was picked up at my convenience, and dropped off with a minimum of fuss. Do yourself a favor and work with this company!
Glad it was painless for you! Thanks for the great review, Elizabeth!
Reviewed March 9, 2016
I was moving to Boston from Texas and doing a search online on different shipping companies. Also, my friend recommended that I use Ship a Car Direct. They gave me a free quote and I was happy about it as it was good. I was very satisfied as they were always there to help me out through the process.
Happy to stick with you every step of the way! Thanks for the positive review, Nilotpal!
Reviewed March 9, 2016
I looked at online reviews and Ship a Car Direct seemed to be one of the better companies so I chose them. I called them and requested a quote. The quote they gave seemed reasonable. It was around the same prices as the other companies I had looked at. It was easy to get scheduled and they followed through on the request. I received emails about them scheduling the move with the carrier and a notification when the carrier was coming. Overall, the experience was good. My car made it so I’m happy.
Glad your car made it as promised! Thanks for the positive review, Carina!
Reviewed March 9, 2016
I had a friend who recommended Ship a Car Direct and I saw the reviews online so I chose them. I got a free quote from them and it was good. They then tried to arrange for it as soon as possible. They got on the storm in the east coast when I was moving. Still after that was over, they were able to get me to a driver and help me ship my car.
Great to hear! Thanks for the positive review, Tripti!
Reviewed March 9, 2016
My car arrived safely and in perfect condition in Florida, shipped from San Diego. A 5 star experience overall with Ship A Car Direct. I chose Ship A Car Direct because of their number 1 rating on ConsumerAffairs. My contact - Eric, was super helpful (and reliable) from start to finish. We had a slight delay in the car being picked up but as I understand that is just part of the process of finding a reliable carrier (which I was happy to wait for). After the car was picked up I was pleasantly surprised at how soon it was delivered in Florida in perfect condition. I will use Ship A Car Direct again if I need to ship a vehicle and I will also recommend them to family and friends. In this business there are a lot of sharks out there and from the start to finish I felt comfortable and in good hands with Ship A Car Direct.
Happy to be helpful! Thanks for the five star review, Marnus!
Reviewed March 8, 2016
I needed to get from point A to point B so I needed to ship my vehicle. Ship a Car Direct came up first on the internet and so I used them. The customer service was great and they answered my questions.
Excellent! Thanks for the positive review, Mark!
Reviewed March 8, 2016
This was a great company to use.
Great! Thanks, Marlon!
Reviewed March 8, 2016
We're moving and we couldn't drive two vehicles to where we're going so we drove one and shipped one. The mover we were using highly recommended and suggested I call Ship a Car Direct so we used them. Everything was very nicely handled. I put in an online request and in less than four minutes, I had a phone call. They stayed accurate to the quote they gave and I've had no problem at all. They picked up and delivered when they said, I never had anything to worry about. The car was delivered perfectly fine, no complaints. They did what they promised and I would deal with them again anytime. I was very pleased with the service.
Happy to keep your transport complaint-free! Thanks for the lovely review, Connie!
Reviewed March 8, 2016
I was very happy with my experience. Shipping a car out of state can be quite stressful but Ship a Car Direct did a great job. They gave me peace of mind immediately with their competent employees, who were very articulate and helpful and it was very easy to contact someone if needed (no runaround or unnreturned calls). The company they chose to actually transport my car did a great job as well. They picked the car up and delivered it as planned. Very good company, I would use them again without hesitation.
Happy to give you peace of mind! Thanks for the lovely review, Judith!
Reviewed March 8, 2016
I was out of town when my vehicle broke down and it was inoperable, so I want to get it home and get it repaired here. Ship a Car Direct's online quote calculator gave me a general idea of the market rate and how much I would be having to pay before I was even sure that I wanted to go the route of shipping my car versus getting it fixed there. They were quick and were able to accept my order and process it.
The customer service representatives were generally very attentive, helpful, and just proficient in any way. Service was good all around. The only thing that I didn't know ahead of time was that I have to give the truck driver cash on delivery. I wasn't aware that that's what they told the driver and that's what he told me when he contacted me. I might have been informed of it or overlooked it or not read that part but it would have been nice to have known that ahead of time.
Happy to keep it quick and easy for you, Scott! Thanks for the positive review!
Reviewed March 8, 2016
Easy and professional experience with Ship a Car Direct. I would recommend them!
Glad it was easy! Thanks for the recommendation, Bianca!
Reviewed March 8, 2016
Ship a Car lived up to its BBB A+ reputation, and delivered my car safely, on time, and without complications. Pricing was fair and straight-forward (driver only asked $50 more than quoted). Great experience.
Happy to live up to our reputation! Thanks for the great review, Doug!
Reviewed March 8, 2016
I have not shipped a car before, but I have to say this was pretty easy. I did not have a great idea of what to expect price-wise, but I guess this was a bit less expensive than I thought it would be (for whatever that is worth). I never had a need to follow up with the shipping company, so I cannot comment on how responsive they are, etc. My car was a bit dirty on the inside, but not the end of the world. I would recommend this to others.
Glad it was easy for you! Thanks for the positive recommendation, Peter!
Reviewed March 7, 2016
Great experience with Ship a Car Direct! Everything happened the way that it was said it would for the cost.
Glad it was a great experience! Thanks, Lucy!
Reviewed March 7, 2016
Awesome! Would recommend to a friend and will use again if we need a transport company!!
Thanks for the awesome recommendation, Leslie!
Reviewed March 7, 2016
We needed to ship a car to Texas and I looked online to get some consumer comments. Ship a Car Direct had the most positive reviews. I called and spoke with Matt, who was very knowledgeable and helpful. The short videos were also very helpful about what to do before and after pickup. Everything went great and the car arrived ahead of schedule and in perfect condition.
Glad our good reviews were helpful! Thanks for adding yours, Sandy!
Reviewed March 7, 2016
The trip was fast, the car was in great condition and everyone was easy to deal with. What more can you ask?
Glad it was fast and easy for you! Thanks, Charles!
Reviewed March 7, 2016
My husband just joined the military and he got stationed across the country, so we needed to ship our vehicle. I wanted to make sure I knew what I was getting into because I've never done it before so I did my homework. I went online and did a general search. I also went to Better Business Bureau and the likes to check the ratings of the different transport companies. I especially checked other people’s comments and their opinion on it. Not only did Ship a Car Direct have reviews that were positive but they also had negative ones and it showed how quickly and how well they were taken care of. There was compassion, not just compensation. They cared about what happened and it was quick. It was very professional and very appreciated. Our experience with them was great and they were very prompt. I talked about them today to somebody.
Happy to stand up to your research! Thanks for the wonderful review, Robin!
Reviewed March 7, 2016
Ship a Car Direct was excellent to me in their service. From when I first called them up asking for my car to be shipped and went as far as to make sure that everything went ok after my car was shipped. My car arrived earlier than the date that I was given which made me happy. There was no damage done on my car. Highly recommend them!
Glad to hear it was excellent! Thanks for the great recommendation, Johnathan!
Reviewed March 7, 2016
My daughter’s car blew up in Nebraska when her boyfriend was driving it down and I needed to get it to the dealership in Nashville, Tennessee where she had traded it in. It was a sucky situation. It wasn’t on a normal route so there wasn't a lot of truck traffic going down that way. I went online and put my name in on a website for shipping cars. All of a sudden, I started getting calls and emails from a myriad of different companies.
I was checking through the rating on these companies on Google and ConsumerAffairs, and there were 1 stars and bad reviews. I probably spent 20 hours researching and trying to figure it out. Ship a Car Direct have 5 stars and they seem to have legitimate reviews. I called them up and talked to Emily. By then, I have a good idea of how the whole system works and was looking after the brokers. We didn’t get the car out quick because there weren't any car traffic, and I verified that a number of different ways that Emily was telling the truth to me. She called me a couple of times to check in as things went by. So, it was fantastic given that it was a crappy situation. They even kicked in some of their commission to make the thing work.
Glad our good reviews were helpful! Thanks for adding yours!
Reviewed March 7, 2016
I recently moved from Maple Hill to Alpharetta Georgia. Ship a Car Direct kept their promise. Since it was a holiday, I understand it was difficult for them to arrange for a carrier but their rep took care of it. He kept me updated and luckily he got the carrier right on the day I was leaving. They picked up the car and delivered it on time within 7 days. Everything was great. I got the car without a single scratch. So, I'll use them for shipping if I want to do any work in the future.
Happy to keep it timely for you! Thanks for the positive review, Rahul!
Reviewed March 6, 2016
Ship a Car did a fantastic job. David handled it over great right from the beginning. He was very professional and he did a follow up. Everything happened the way I wanted it to happen. They were there to pick up even earlier, which they did better yet. The car made it without any damage and the driver was great. It certainly exceeded expectations.
Always happy to exceed expectations! Thanks for the five star review, Steve!
Reviewed March 6, 2016
My sister had passed away and I inherited her little Subaru. I live out in California. It was January and I wasn't going to drive it across, so I entered this world of transporting a car. It was scary at the first company I had. My car didn't get moved and I was stuck. In fact, when I came back to California my car was still back there. It was supposed to have left the day before me as they promised but it didn't.
My experience with Ship a Car Direct was completely opposite. Emily was my first contact and once they got the carrier, she kept in touch with me as it was getting closer to its delivery and I was never left wondering. It worked out perfectly. I'm very pleased how there was a constant followup and a lot of professionalism here. It was day and night between the first company and Ship a Car Direct.
Sorry for your loss, Gael. Happy to be helpful during a stressful time. Thanks for your positive review!
Reviewed March 6, 2016
We got a second home in Arizona and I wanted to ship a car out here so we'd have one. Ship a Car Direct was in the middle of the price category. It was competitive and their reps answered all the questions I had. We talked to them three times. I didn't have to make a deposit until they were going to ship it out and gave me a chance to check them out. And once we found out who was gonna haul the vehicle out here, we stayed in touch with him and he was on time, and did everything he said he'd do. Also when he got out here in Arizona, he called and said what day they'd be here and he called about an hour before he got here. The car arrived in good shape. Everything was good.
Happy to deliver as promised! Thanks for the positive review, Gary!
Reviewed March 6, 2016
The review on the website was the main factor I chose Ship A Car Direct. It's more expensive compared to other companies, but the others don't care about anything. They just send someone to pick your car and they don't follow up with your case. The most important thing for me was the time limit, as I wanted to get my car in exactly three days. Ship A Car Direct's customer service was awesome. The rep set everything up for me, and when I needed extra documentation, she provided it. That was my first experience, so I decided to pay extra and made sure that my car gets to its destination.
Glad our website was helpful! Thanks for the five star review, Mohammad!
Reviewed March 5, 2016
I had an apartment in Las Vegas and I needed a car to be moved from Las Vegas back to Connecticut. Ship a Car Direct is straightforward, no hidden costs and easy to communicate with. I used a general site and then gotten numerous proposals from 20 individuals and canceled one. We ended up going with Ship a Car Direct not because of the price but because of their responsiveness and that they could guarantee the car pick-up at an earlier date than the competitor. Interactions during the transport and delivery of the vehicle were very good. They provided me with a number to get text updates from and I was able to communicate with the driver directly also.
Happy to keep it easy for you! Thanks for your positive feedback, Roger!
Reviewed March 5, 2016
I moved from Michigan to Connecticut for dental school so I use Ship a Car to ship my car from Michigan to Connecticut. The quote they gave was comparable to the other companies I looked at. Moreover, their customer service team is really nice. They called and asked if I had any questions and the driver was very communicative with me throughout the whole process. He told me when he was in New York close by and then he worked with me well with my schedule because I had class and he initially was scheduled to come when I had class time. He was able to come right when I got out. I was really appreciative that they were understanding because I know they are on a strict schedule. They're really helpful and accommodating.
Happy to keep you in the loop throughout! Thanks for the positive review, Candice!
Reviewed March 5, 2016
I was living in Chicago, Illinois for a bit and I needed to return my car back to California. When I researched online, I found that Ship A Car Direct was highly rated and recommended as the best so I went with it. The quote I was given was around $900 and it was fine. I was surprised by their level of customer service. It was wonderful. They were polite and they immediately called me and emailed me. It wasn't very automated - like someone actually speaking to me and having an interest in what I was doing, and how I wanted my car to be transported. It was a great service.
Great to hear! Thanks for the positive review, Amalia!
Reviewed March 5, 2016
I live in New York and then I have to move to some other place so I needed my car shipped. I chose Ship a Car Direct based on their popularity. I was going through a couple of forums and then I saw their good feedback. The quote that they gave me was okay compared to the others. It was to the right amount.
Glad our good feedback was helpful! Thanks for adding yours, Kavinaesh!
Reviewed March 5, 2016
I purchased a car from my sister in California and needed to decide how to get it home to Ohio. I, briefly, considered flying out and driving it home. After deciding I didn't want to take that risk for several reasons, I started to research car shippers. Ship-a-Car Direct had several great reviews so I went to their website, and others, to get quotes. I pretty much knew immediately I would be going with Ship-a-Car Direct. The speed of their responses and the friendly nature of their people surpassed my hopes. I had never shipped a car before and was apprehensive, to say the least. Emily contacted me with, not only, a surprisingly reasonable quote but answers to questions I hadn't even thought of yet. She stayed in contact with me throughout the process and answered, or quickly returned every call I made to her. I was assigned a shipper within minutes of placing my order.
The shipper, Auto Line Express, was great and stayed in contact with my sister for pickup and made that process very easy for her. They contacted me the day before they were to arrive and the driver came as close to my address as humanly possible as I live on a narrow street. The car was in pristine condition and the driver was an absolute joy to work with. I am so pleased with this experience that I cannot imagine another company being able to handle it better, or even as well. I am so grateful to Ship-a-Car Direct for their exceptional customer service. If you are in need of a car shipper, trust me, Ship-a-Car Direct is the way to go. You will not be sorry.
Always happy to surpass expectations! Thanks for the lovely review, Candice!
Reviewed March 5, 2016
I had a car in California that I wanted in New Jersey so I did quite a bit of online research and I like the price quote and the reviews for Ship a Car Direct, so I chose to go with them. It was also nice and convenient to obtain a price range without having to provide any personal information. Their customer service representative emailed me quite a few times in the beginning and let me know when the pick-up was ready. And then the car was delivered as scheduled and the driver was friendly and helpful. Overall, the service they provided was satisfactory.
Glad we stood up to your research! Thanks for the great review!
Reviewed March 5, 2016
After doing a lot of research, I shipped my car from Boston to San Francisco using Ship a Car Direct. I was really skeptical of all of the other sites that I looked at, but Ship a Car Direct not only had excellent reviews from other customers, they also had really helpful videos that answered almost all of my questions. It was also nice to have a customer service representative assigned to me from my quote all the way to delivery. A few times it was difficult to directly get a hold of him by phone, but overall he was great at sending periodic updates and helpful tips on how to deal with the actual carrier. When my vehicle arrived it was dirty (because it had traveled across the country in an open carrier) but not damaged and the pick up was easier with those tips in mind.
Happy to be helpful! Thanks for the lovely review, Heidi!
Reviewed March 4, 2016
Because I found a job in PA, so I need to ship my car from IN to my future working place in PA. I searched in the web that I found Ship A Car Direct are recommended by many people and the service star level is almost 5. So I decided to choose this company for shipping my car. Certainly once I put my request on the internet, I received a lot calls and emails from many other companies, showing their quotations. Frankly speaking, the quotation by Ship A Car Direct is the best (all cost is 525 from IN to PA). Because my suggested date of picking up is on the weekend (Feb. 28), so it's a little late for picking my car on March 1 once they ensured a carrier for me. I understand that sometimes it's not possible for all punctual picking up your cars due to some reasons. But the staff at Ship A Car Direct will try their best to find a carrier in the coming days.
My suggestion is that you can give them 1 or 2 more days for arranging a suitable carrier. The price is good. Although it's a little bit late for my case, but they tried their best to find the carrier for me, even they would like to reduce the deposit and have an offer to the carriers that is over the suggested price. (There was no increase to me from the original quote.) At last, my car was shipped out to PA and it arrived at PA on the morning of March 2. In my opinion, it's a reliable company that you can trust. Their service is good with reasonable price. For my questions, every time I emailed their staff, I will always be responded quickly. I recommend the use of Ship A Car Direct company.
Thanks for the great recommendation and the shipping tips, Yanpu!
Reviewed March 4, 2016
Pickup and delivery were on time as scheduled. Driver was courteous and responsible. All went well and we would definitely use them again in the future.
Glad it went well, Maria! Thanks for the lovely review!
Reviewed March 4, 2016
The free quote I got online from Ship a Car Direct was consistent with everybody else I got quotes from. I worked with Karen and she was very good, helped me with every question that I had and kept me up-to-date throughout the entire move. She did a great job. The whole process was exactly what Ship a Car Direct said. It was fast, taking only a couple of days from Minneapolis to Seattle, so it was fantastic.
Happy to keep you in the loop throughout! Thanks, Greg!
Reviewed March 4, 2016
I found a job so I'm moving from one city to another, that's why I need to ship my car. Then some of my friends referred Ship A Car Direct to me. I tried their quote online but it's not available in my area so I talked directly with one of the reps. They're pretty good and they update pretty quick. Overall, I'm very satisfied with them.
Glad you are satisfied overall! Thanks for the positive review, Jiani!
Reviewed March 4, 2016
My experience with Ship a Car Direct was great. Steps from contacting Ship a Car Direct, Angela my contact with Ship a Car Direct promptly responding to emails and phone call including during the weekend, assigning a carrier in one day, the driver picking up my vehicle on time and delivering it on time, all went smoothly! I will use Ship a Car Direct for any future vehicle transport needs.
Glad it was smooth! Thanks for the great review, Bob!
Reviewed March 4, 2016
My husband received a job offer from Maryland to Texas and so we were moving. I requested a quote from Ship a Car first and then from other companies. Ship a Car seemed to have the best quote so we went with them. The customer rep was extremely responsive whenever I had any question. He was knowledgeable and detailed about the process. So overall, the experience was great.
Happy to keep you well-informed! Thanks for the great review, Keyanna!
Reviewed March 4, 2016
I was moving for work from the East Coast to the West Coast so I needed to ship my vehicle. There were about 1000 different companies with mixed ratings when I Googled for car shipping companies, so instead, I went to Better Business Bureau and ConsumerAffairs and found Ship a Car Direct to have positive ratings so I figured I would choose to go with Ship a Car and I had a very positive experience with them.
I used their online quote calculator and it helped me significantly because I was are able to make a quality judgment on the company without having to expose all my personal information and then know I'm won't have a million emails and phone calls from people. The quote was great. It was $920 or $925 to ship the car from North Carolina to California which was very competitive from what I had researched and spoken with some friends that had done similar. Ultimately, I paid $50 more than that as asked by the driver. So, the quote was pretty close which was great.
The customer service representative, Dave, reached out early, explained the process, and sent a couple of emails with video attachments and some explanatory information as to how to fill out a bill of lading, how to expect the process to work and when to expect to be contacted. And then from there it was pretty straightforward. I was transferred directly to the shipment company and they gave me a call and set up a time and a date, then they arrived out here in California on time as well. Overall, it was an excellent service and I appreciate their work.
Thanks so much for thorough review, Douglas!
Reviewed March 4, 2016
My experience with Ship A Car Direct as well as E&R Transport was great. They shipped my car from Alabama to Los Angeles almost too quickly. My Acura TSX was picked up a day later than estimated but it was dropped off in LA in just 3 days after pick-up with no problems at all. Communication between both Ship A Car Direct as well as my driver with E&R Transport couldn't have been better. I would use both services again in a heartbeat.
Glad it was quick for you! Thanks for the great review, Jacob!
Reviewed March 3, 2016
Ship a Car Direct was too good and I had no problems with them. The carrier that I used was able to get a hold of me, showed up a day later than they expected but he was pretty upfront about his timeline. And then they arrived at the location a day before we were expecting it.
Thanks for the positive review, Jacob!
Reviewed March 3, 2016
A seamless and professional process from start to finish. The transport was complicated by the fact that there were a number of people besides me involved in pickup and delivery but it was no problem and the communication was excellent. SO happy I opted to ship rather than drive across the country!
Glad it was seamless for you! Thanks for the wonderful review, Karen!
Reviewed March 3, 2016
We bought a car and my husband had to get it. Ship A Car Direct's customer service was good from the beginning of the transport and the scheduling all the way to the delivery of the vehicle. They said they'd get our car here and they did.
Happy to deliver as promised! Thanks, Debbie!
Reviewed March 3, 2016
I bought a car through eBay and I wanted to have it shipped from California to Florida 'cause I have a residence there and I needed help. So, I looked through the Internet and I looked for different companies. I reviewed also based on the evaluations and feedbacks of different companies and Ship a Car Direct was recommended as a top company. I went to their website and filled the information. I received a response from Angela to help with the process all the way through and it was a professional, excellent, seamless from end-to-end experience. It's the type of transaction that I would recommend to anyone who needs to ship a vehicle. Not to mention, the quote that Ship a Car had given me was very reasonable. I had checked a couple of other companies in terms of quotations and theirs was really the best price. I'm very happy and I thank the company for their help.
Happy to keep it seamless for you! Thanks for the great review, Barry!
Reviewed March 3, 2016
We were shipping a vehicle from Cypress, California to Orlando, Florida. I've never done it before and was unsure who to ship the car with. So I went online and start researching and Ship a Car Direct had a good concept, so I decided to try them out and call them up. Their representative, whose name was Matt, was really on top of the situation and I would just call him every time I had a question, and he will call me back in a timely manner and give me updates if he couldn't answer at the moment. I asked for the pickup date that they did match so I wanted to call him, but the company that I ended up with was good too and I was surprised with the delivery time.
Thanks for the great review, Henry!
Reviewed March 2, 2016
Amazing company. Very professional. David is amazing. Car arrived in two days from west coast to east coast!
Glad it was quick for you! Thanks, Geron!
Reviewed March 2, 2016
I had to ship my car from California to Florida. I was looking online and read reviews of a couple of companies and they had probably at least 50-50 bad to good reviews. Then I stumbled across Ship a Car Direct and they had the most positive reviews so I called to get a quote thinking that it was going to be more expensive than the other ones and it was actually cheaper. I felt more comfortable with them. The car got here so fast, I didn't have to talk much to the customer rep. He called to inform me when the car will arrive and four days later, I got my car. It was that easy.
Glad it was easy! Thanks for the awesome review, Tyson!
Reviewed March 2, 2016
My dad gave me a car and I needed to have it shipped out from Texas. I put my name out on some kind of site and I started getting bombarded with calls. I finally decided to go with the one that looked like the biggest, had the most reviews on a review site. The guy from Ship a Car that I talked to named Scott was very good and I liked him a lot. They hooked me up with KWIK Transportation.
I tried to send KWIK a couple of emails because my dad had to go into the hospital and he was supposed to meet them the next day. I never did receive any confirmation that they received my email but they did manage to get together with my dad. My dad got out of the hospital the next day and was able to meet them and they shipped the car. They were very prompt at meeting my dad when they said they were going to. They even called me before they were going to be here in North Carolina. I knew when to meet them and everything went smoothly. Plus, they dropped my car off in good condition.
Thanks for the positive feedback, Joseph!
Reviewed March 2, 2016
I found Ship a Car Direct to be very responsive and easy to do business with. The staff were also very knowledgeable in answering my questions. I was comfortable in working with them. The carrier that picked up and delivered my car was very thorough regarding their terms and conditions and followed up with me during the delivery. It was a good experience for the first time doing this.
Happy to keep the process comfortable for you! Thanks for the lovely review, Linda!
Reviewed March 2, 2016
I had my car shipped from Maryland to California and I chose Ship A Car Direct to do this because of the ratings I saw online. I called in and got a quote which I thought was fair. I got positive interactions and quick responses with their rep. Also, I got a $30 rebate from them which was nice. It was a great experience on the whole, positive and easy.
Glad to keep it easy for you! Thanks, Michael!
Reviewed March 2, 2016
I had to ship my vehicle from Denver to Knoxville. I called Ship a Car Direct and the quote I was given was fine. The sales representative that I spoke with was awesome and always available. Overall, it was easy and faster than what we thought.
Happy to keep it quick and easy for you! Thanks so much, Ashleigh!
Reviewed March 1, 2016
I read a lot of good reviews for Ship a Car Direct. People were saying that they followed up well and that they didn't feel like they just passed you off to a car company and let it go. So I decided to ship my car through them from California to Houston. I liked that even though they clearly trust the companies that they deal with, they were still proactive. They made sure I walk around the car and check the odometer. Also, they told me to look at the paperwork that I sign off. It's that kind of trust in there. Moreover, I liked the guy that they sent to pick up the car. He's a cool guy. I felt my car was in good hands. I have shipped a lot of things across the country and I had a good experience with them.
Glad to stand up to our good reviews! Thanks for adding yours, Jacob!
Reviewed March 1, 2016
Billy kept in communication with me before he picked up (to give me an exact time) and once he arrived in Las Vegas. Very honest driver. I would trust him with my dog, and she's my most precious possession!
Happy to match you with a great driver! Thanks for the awesome feedback, Meagan!
Reviewed March 1, 2016
Booked through Ship a Car Direct. They promptly provided my shipping company details and likely pickup date. They picked up on time and delivered the very next day. That was quick enough. The vehicle was in immaculate condition upon delivery. Very honest dealing with the transport company. Will deal with them again in future!
Happy to keep it quick and safe for you, Arvind! Thanks for the awesome review!
Reviewed March 1, 2016
I took advantage of Ship a Car Direct's online calculator and the quote was fair. We called them and talked to Scott. He set up the transport and it only took five days to find a driver. When they found one, they called and told us. Then they gave us a heads-up 24 hours before they got to where they're supposed to be and we met them up there. They were a day early.
Happy to keep it quick and timely for you! Thanks for the great review, Preston!
Reviewed March 1, 2016
My son had to come home quickly from California. I went online and looked at reviews because I had gotten burned in the past and saw that Ship A Car had good reviews. I called and spoke to Stephan. His price was right, I went for it and it was all good experience with them. The driver of the carrier that carried my car home called me every step of the way. Every day he called me to tell me where he was and when he would be. He was within an hour of his time. I will use them again.
Great to hear! Thanks for the positive review, Kathleen!
Reviewed March 1, 2016
My car had to be moved from Orlando to Arizona. I did some online research and went to the Better Business Bureau and found that Ship A Car Direct was given a high rating. I got different quotes from different businesses as well. Ship A Car Direct came about average or lower than the majority. Their quote was very accurate in terms of the final pricing. Aside from that, it was good with their reps too. They were the ones who made contact with me and gave me the actual company that was going to pick up and ship the vehicle. They constantly let me know that they'd be coming up and they'd tell me what exactly was to happen. Every time they contacted me, they explained what was to be expected of me. The actual transport company were also good in communicating with me as well. Overall, I was very happy. I'd use them again if I choose to transport my vehicle.
Happy to keep you in the loop throughout! Thanks for the great review, Armando!
Reviewed Feb. 29, 2016
I was moving back home to Philadephia and needed to ship my car there, so I researched online and found Ship A Car Direct, which seemed to be a very reputable company. The quote they gave me was fair considering it was a trip across the whole country. My experience with their reps was quick and easy, and they made the process painless. Overall, it was a very good experience - very quick, easy, on time and relatively cheap.
Glad it was quick and easy! Thanks for the positive review, Andrew!
Reviewed Feb. 29, 2016
I had a great experience! After reading many reviews on carriers, I was afraid my price would go up a couple hundred dollars. The price was exactly as quoted. They picked the car up on my requested day. When the car arrived, the carrier driver even offered to drive it to my house! Great experience and I highly recommend this company!!!
Glad it was a great experience for you! Thanks for the lovely review, Michele!
Reviewed Feb. 29, 2016
We moved from California to Colorado and Ship A Car Direct moved our car. They did a neat job. They were easy to deal with and one of their reps was very good. Anytime I ould call or email, he would even text with me. He was very conscientious so he got the car here with no issues. I have used other companies, but if I ever move, I'd use Ship A Car Direct again.
Glad to be easy to deal with! Thanks for the great review, John!
Reviewed Feb. 28, 2016
Ship a Car Direct was very nice. They have additional coverage like no other and I found it very reliable as compared to other transporters. Every communication was quick and on time. I like their services as well.
Glad it was nice and quick for you! Thanks, Sushant!
Reviewed Feb. 28, 2016
I used Ship a Car Direct two times for cross country transport. I was very happy each time. They really care and they keep in constant contact. Total transparency!
Thanks for the wonderful review and the repeat business, Lauren!
Reviewed Feb. 28, 2016
I shipped a car before and had paid all the money upfront, and the transport company was several days late in the delivery. In Ship a Car's case, they asked for a down payment and if I was completely satisfied, then I pay the transport company driver. So I wasn't exposed until I had the car delivered to my satisfaction and then I would pay the balance upon delivery and I liked that. The other thing I liked was they kept it on one transport trailer all the way through. The previous one I had probably changed three different transport trucks, which I wasn’t too pleased about. So I was very satisfied with Ship a Car's service.
Glad you were satisfied! Thanks for the positive review, Richard!
Reviewed Feb. 28, 2016
This company was great. Quick to respond, organized, and kept in touch with updates. My car arrived across the country too fast it beat my UPS ground shipment. I wish they could have moved my furniture as well.
Happy to keep it quick and safe for you, Kent! Thanks for the great review!
Reviewed Feb. 28, 2016
It's super quick and easy though. I will use Ship A Car Direct again! There was great communication from beginning to end. My car was picked up and delivered right on time. The driver was very professional. The entire process was very easy! Thank you!!!
Happy to keep it easy for you! Thanks for the wonderful review!
Reviewed Feb. 28, 2016
I moved to San Diego from Delaware so I had my car shipped out. I used Ship a Car Direct based on the reviews online that I've seen. I took advantage of their online quote calculator, and the quote I was given was accurate. My interactions with the customer service representatives were really good. They kept me in the loop on everything. There was a bunch of delays because of the weather, which was not the company’s fault, and they always kept in contact with me. Because the car kept getting delayed, they gave me money off of the deposit so I didn’t have to pay as much. They were really good about that. Their service was great, and I'll probably use them again to ship my other car out.
Thanks for the positive review, Joe!
Reviewed Feb. 27, 2016
I moved so I needed my car shipped and that's when I found Ship a Car Direct online. The talk I had with their rep was good, although I had to reschedule three times so the quote they've given me doesn't seem accurate to the final amount. Still, I would recommend them.
Thanks for the recommendation, Allison!
Reviewed Feb. 27, 2016
Great service, on time and friendly. Definitely will use again! Highly recommend for anyone want their shipped coast to coast.
Glad it was nice and timely! Thanks for the great review, Ronald!
Reviewed Feb. 27, 2016
We needed to have my son's car shipped from Iowa back to Houston. My wife got on the internet and looked at Google and found the Ship a Car Direct folks and we read reviews. I decided to get a quote from them and the quote was really reasonable. Ship a Car Direct sent me the link to go online to place my order and it took about three or four days but they found a good shipper in a reasonable quote and got the car back here in Houston safe and sound. It was a real clean, smooth transaction. In fact, if my son ever needs to move, I would very well go back to Ship a Car Direct to do the moving cause I particularly like the fact that they were brokers and found the best car shipper for me rather than me having to go try to do internet searches and find a particular shipper directly. I enjoyed them being the middleman of the situation. They were great.
Happy to keep it smooth for you and your family! Thanks, Paul!
Reviewed Feb. 26, 2016
I got a job here on the East Coast and I needed my car, and it’s a relatively new car so it would make more financial sense to ship it. Ship a Car had the most competitive bid and they worked with the Better Business Bureau so there’d be some protection for me. I used their quote calculator and it was spot on. I called and talked with the main guy who’s mentioned all over their website. He was totally upfront and transparent with me about the way they coordinate the shipments and the cost to me, that I would need to put down a deposit and then pay the driver the difference.
I emailed him a couple of times just to ask for various questions. I always got a response in about 12 hours of absolute max, which was rare. The driver called me a couple of times to let me know the estimated drop-off date and when he was in town. Needless to say, I got the car and it was completely and shockingly painless. I'm going to use them again when we ship my husband’s car in May.
Glad it was painless! Thanks for the wonderful review, Shayna!
Reviewed Feb. 26, 2016
I was working out of St. Petersburg, Florida but I live in Philadelphia. I had dual residency and needed to ship my Mercedes. I had utilized Ship a Car Direct to ship my car from St. Petersburg back to Philadelphia, that's why I looked at their services. I used Stateway to ship my car down there to Florida which was absolutely dreadful. I'd never recommend using them at all.
Ship a Car Direct was a great experience from the first phone call that I made. I had agreed on a price and they didn't blow up my phone with weird messages about trying to get me to pay more money. They picked up the call on time which was literally within three business days that I had requested it. They were actually here earlier than I had anticipated. They kept in communication with me, which I think is important. Angela, one of their reps, kept in touch with me via email, which I thought was great. Gale, the follow-up guy, was also in contact with me. They had talked about the rebate everyday which is like $30 off the initial price.
In the back of my mind I'm thinking that's probably never going to happen just because I had a bad experience before. I responded to Gale and Angela on how to I can get the rebate and they said "just fill a survey out," so I did. And within 48 hours there was the credit in my bank account. Moreover I was at the Mercedes dealership back here in Philadelphia and I was telling the service manager that I used Ship a Car Direct, and he said he'd recommend them for shipping because they have people asking all the time because of the small road that lead from Philadelphia to Florida.
Always happy to stay in touch! Thanks for the great review, Jestine!
Reviewed Feb. 26, 2016
I lived in Virginia and was moving to Texas. I needed to get my car transported there. Ship a Car Direct gave me a price quote that I felt was in the middle and they have good reputation. They followed up with me a few times after I called them, but they weren’t overly persistent which I also appreciated. It was around the holidays when I booked it so everything was a little busy. I didn’t have a carrier assigned to me until probably a week later. I was worried because I had a flight out on a certain day. I wanted to be able to get on that plane and have the car shipped. I told them about that and they gave me a three-day window. The car was picked up on a Monday, I flew on a Wednesday and then got my car on a Friday. It was pretty easy. It worked out really well overall and I will definitely use them again in the future if I need to move my car.
The only thing that annoyed me was that no one had told me that the truck couldn’t fit in my neighborhood. The driver told me that he will not make it down my street because it's too narrow. I had to go and meet him a couple of miles away. But the guy felt bad and gave me cab money since I hadn’t had time to arrange a transportation from a friend before that. So that was good.
Glad it worked out well overall! Thanks, Sarah!
Reviewed Feb. 25, 2016
Ship a Car Direct made the whole headache of transporting a car from FL to NH painless. They answered every question I had & provided updates whenever I asked. I got a quote from someone else at $900. These guys only charged $725 plus I got a $30 rebate. I would definitely do business with them again!
Happy to keep it painless for you! Thanks for the great review, Guilherme!
Reviewed Feb. 25, 2016
I needed to ship my vehicle since my work location changed from Dallas to Naples so I did research and found some good ratings for Ship a Car Direct and I went for them. I was able to take advantage of their online quote calculator and I thought the price was reasonable. But I think it might be less going for direct contract with the shipping company. The rep was able to keep in touch with me on a regular basis, they promptly forwarded who was going to pick it up and they also forwarded details on who to contact. Even the vehicle company was constantly in touch with me and said when the pick up would be arranged. I was amazed they were able to deliver within a day even if they told me it might take a couple of days.
Happy to stay in touch throughout your transport! Thanks, Arvind!
Reviewed Feb. 25, 2016
I had a great experience with Ship A Car Direct. I do my homework first & check to make sure the company is properly licensed, etc. I had my Lexus RX transported from San Diego, CA to Smyrna, TN for my daughter. Within 48 hrs of contacting them they had a shipper contacting me to pick up my vehicle & on top of that it arrived earlier then I had expected without a hitch. Very pleased.
Glad it went off without a hitch! Thanks for the great review, Janice!
Reviewed Feb. 25, 2016
Ship a Car Direct was the first and only company that I contacted to ship my car when I was moving from California to Illinois. Their price is good and they were recommended by the BBB so I went with them. I got a good deal through their quote calculator and it worked out fine. Angela, their rep, helped me for the most part and she was good. I definitely would recommend them to anyone.
Thanks for the great recommendation, Carl!
Reviewed Feb. 25, 2016
Booked my service during the weekend expecting the car to be picked up as agreed with Karen. Thing that never happened since the carrier NEVER answered the phone and Karen not responding to calls or emails. Really frustrating to deal with these clowns. Do yourselves a favor and stay away from this broker.
Hi Miguel: Sorry we had trouble with the first carrier that was assigned. One of the frustrating things that can happen with carriers is a lack of communication. When we discover this (with your help) we drop them from our list. We do appreciate this feedback - it does help both us and the next customer who no longer has to deal with unprofessional carriers. I'm glad we were able to get you another carrier to get your vehicle on it's way. Thanks again.
Reviewed Feb. 24, 2016
One of the best experiences I've had was with Ship A Car Direct. It was very smooth from start to finish. They also had a very good communications department. As soon as I made my first inquiry and told them that I was interested, they were very good at keeping in touch and in letting me know every step of the way what was happening. I've no complaints about the shipping company, uShip, that they used too. The vehicle came in a little sooner than expected. It was fantastic.
Glad it was smooth for you! Thanks for the great review, Rajit!
Reviewed Feb. 24, 2016
We were moving cross-country and contacted Ship a Car Direct because they got good reviews. Definitely, everybody from their company was great.
Thanks for the great review, Kelly!
Reviewed Feb. 24, 2016
I have to relocate so I did an extensive research on shipping a vehicle. I found Ship a Car Direct and started reading all the reviews about them. The positive reviews far outweighed the negative so I selected them. I felt very comfortable with the quote given by Ship a Car. The quotes by other companies with negative reviews were several hundred dollars more. When I spoke to the coordinator of Ship a Car, she did alert me that they work with certain groups and there may be a slight difference from what they quoted me but the difference would be at most $50. I knew that was to be expected but still the quote was far less than what any of the other quotes were.
I worked with a number of people from Ship a Car. 1st, the coordinator. She was easy to get in contact with and reassured me that everything was still on track. I requested an initial car shipping for the Friday before I had the car shipped. She recommended to me that I extend that to the Monday or Tuesday prior to that if at all possible to see if there would be a better rate of somebody coming through. I was able to have the vehicle shipped the day of request. Post her setting everything up, I was then given contact information for the driver directly.
The driver was in excellent communication with me. Contacted me if he would be 10 or 15 minutes late to the drop site. Asked a number of questions, thoroughly looked over my car before it was placed on the transport truck. When it arrived, he contacted me about an hour or two. Beforehand, he contacted me that morning saying he will be arriving on time as scheduled. Post that, I received email correspondence and a phone call from somebody at Ship a Car Direct. I'm not sure what his position is but he was asking how was everything. I let them know everything went well and I anticipate using them again to ship another vehicle later this year.
Happy to stay in touch throughout! Thanks for the lovely review, Nadia!
Reviewed Feb. 23, 2016
I was moving from California to North Carolina and did some research online and Ship a Car Direct seemed good so I got them. I sent in a request, then we talked, and they gave me a fairly reasonable quote. I had a really great experience with everybody, from the delivery guy to the customer service guy. It was way better than we expected and much smoother than I thought it could be.
Glad it was smooth for you! Thanks for the great review, Tanja!
Reviewed Feb. 23, 2016
I was spooked at having to ship my 85 380SL from NV to MA. I shouldn't have been. I had heard horror stories of long waits and unscrupulous brokers. David at Ship a Car Direct took care of everything. There was no angst to the process, I was kept informed all of the time. I'd recommend these guys to anyone, and I'll use them again.
Happy to keep it angst-free! Thanks for the awesome review, Tim!
Reviewed Feb. 23, 2016
I'm relocating and needed to ship my vehicle so I contacted Ship a Car Direct. They seemed to have a good reputation and gave me a price for what I wanted to do. They shipped two of my cars and in both cases the customer service and communication from them were absolutely outstanding. Unfortunately, we picked a very poor shipper for transporting on the second car. He was as bad as the first one was good and we had a lot of difficulty with him. However, Ship a Car Direct helped make a bad situation a little better by staying in contact with me and the shipper.
Thanks for your honest feedback, Frank!
Reviewed Feb. 22, 2016
Due to relocation, I needed my car shipped from Florida to California. I called Ship a Car Direct for a quote and they gave me a fair one. I had an excellent interaction with their rep. He's very quick to respond, professional, informative and gave me some good advice. There was nothing left for me to question.
Happy to keep you well-informed! Thanks for the great review, Kent!
Reviewed Feb. 22, 2016
My daughter is a flight attendant and got transferred to Florida from California, so we needed to get the car cross-country. I saw that Ship A Car Direct had some good reviews so I picked them. I went to their site, provided them some info and got a quote. However, we got some issues on our side about when we could release the vehicle. I gave them a call and talked to David one-on-one about the fact that I might need to change the date. He was very workable and told me to let him know as soon as I knew the date, so I did that via email. The transport went off without a hitch from there. Overall, it was a good experience. They delivered as promised, the price was exactly what they quoted, and the driver they hooked us with was great.
Always happy to accommodate changes! Thanks for the great review, Alan!
Reviewed Feb. 22, 2016
I had purchased a high-end sports car in Park Place Dallas, Texas and I had it shipped up to Painted Post, New York. I called in to get a quote from Ship a Car Direct and I thought it was competitive. It was a little more than the first one I got from the dealer. But after going online and looking at who the dealer was recommending, the issues that company had, and the fact that when that person was contacted, they were told to contact me, which they never did and went to the dealership to pick up the car on their own, I canceled working with them and used Ship a Car Direct. The person they hired helped me understand where he was and the weather conditions, everything all on the way. He made the final call when he was a couple of hours away and said he'd be there at such time, and he was there right on the money. It's a great experience and I'd use them again.
Glad it was a great experience! Thanks for the positive review, Brian!
Reviewed Feb. 21, 2016
Ship a Car had favorable reviews online so I decided it looked alright to me. The quote I was given was pretty fair. I got some quotes from other places too and it was about the same. The customer service reps emailed me constantly throughout the entire process and they were very helpful and reliable. My car only took three days to get here so it was faster than it was anticipated which was good.
Glad our good reviews were helpful! Thanks for adding yours, Paul!
Reviewed Feb. 21, 2016
Ship a Car Direct is perfect and I'm very pleased with the experience.
Great to hear! Thanks, Ivan!
Reviewed Feb. 21, 2016
I needed to relocate and I went with Ship a Car because I read a good review about them. They gave me a fair price and their customer service was good. Overall, it was an excellent experience and I will recommend them.
Great to hear! Thanks for the lovely recommendation, Jessica!
Ship a Car Direct Company Information
- Company Name:
- Ship a Car Direct
- Year Founded:
- 2008
- Formerly Named:
- Safe-Direct Car Shipping
- Address:
- 150 Murray St Unit 224
- City:
- Niwot
- State/Province:
- CO
- Postal Code:
- 80544
- Country:
- United States
- Website:
- www.shipacardirect.com
