
Ship a Car Direct Reviews
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About Ship a Car Direct
Ship a Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.
- Door-to-door shipping
- No upfront deposit required
- $500 built-in insurance
- No terminal-to-terminal shipping
Ship a Car Direct Reviews
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- 4,881,224 reviews on ConsumerAffairs are verified.
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Reviewed Feb. 20, 2016
We wanted our car shipped from Texas to Colorado. My husband contacted some companies and was getting texts that were inappropriate and phone calls night and day. He quickly found out that those were really just the bottom of the barrel. As soon as I read about Ship a Car Direct in our research online, I immediately went to them. As I contacted them, they were so professional and easy to deal with, one would immediately know this company can be trusted. We went through the whole process, got a quote and as soon as we were ready I called my contact person. She set up a time and date and I just made the payment and everything went smoothly. The next thing we knew, the car was here. It was super easy.
However, it was hard to get a hold of my contact person through phone. There was a lot of phone calls and emails in between just because I couldn't get my dates right. My calls went through voice mail a lot. At one point, I left a message and didn't get a call back, even after three phone calls. I thought, "Okay. Maybe she didn't want to hear from me again." I had to set a time with the carrier so I ended up calling the carrier but it was no big deal.
Glad it was super easy! Thanks for the positive review, Theresa!
Reviewed Feb. 20, 2016
I was very pleased from start to finish with the service I received from Ship a Car Direct. Everyone I dealt with was professional, courteous and did what they said they were going to do. I would not hesitate to recommend this company for your vehicle shipping needs.
Happy to deliver as promised! Thanks for the lovely recommendation, Nancy!
Reviewed Feb. 20, 2016
I researched auto transport companies and found a lot of them had negative reviews. Ship a Car Direct had the best ratings and quoted me a fair price for enclosed service. From the first phone call I had with David from Ship a Car Direct, I had a good feeling about choosing them. He was very knowledgeable and thorough in explaining the whole process. This was the first time I ever shipped a car and was nervous about having my car delivered safely. He reassured me with their double layer of insurance included in the quote. After comparing their quote with others and looking at reviews, I decided to go with Ship a Car Direct. They picked up the car on time and delivered it a day early. The delivery guy was super nice and even delivered to my house which was not originally planned. I was very happy with service I received and would highly recommend them with your next auto transport.
Always happy to explain the process! Thanks for the great recommendation, Ganesh!
Reviewed Feb. 20, 2016
I was shipping a car to my daughter at college in Oregon from Colorado and Ship a Car Direct was the only one that could find somebody for me to do it. I used the online quote calculator but the quote given to me wasn't accurate. When it came to the time that I wanted it to be delivered, the price went up. Then when I said that I wouldn't pay that amount, the price suddenly came down $100. However, I'm happy with the experience.
Glad to hear you were happy overall! Thanks, Louise!
Reviewed Feb. 20, 2016
I had to move my car from Minnesota to North Carolina and thought that I would rather not drive. Ship A Car Direct had good reviews so I chose them. Their quote was slightly lower than other companies too cause they don't take the deposit unless they fixed the carrier. That was one thing that I liked because I don't want to get the deposit. It was good with their CSR too, except for the usual marketing emails with the follow-up after I received the quote. That was a little annoying. But other than that, Emily took care of all that and Dale was helpful was well. Additionally, I didn't expect that I would get notifications and updates about where my car was. But the driver was spot on. He called me before he came, like a day before - it was the same thing with the delivery too. It was quick as well and that was something that I liked. I would definitely recommend Ship A Car Direct.
Happy to hear the driver was spot on! Thanks for the great review, Rajesh!
Reviewed Feb. 19, 2016
I was moving jobs and Ship a Car Direct had a good customer review so I decided to have them transport my car. They gave me a competitive quote and their customer service had a quick response and I liked that. They're very good and I'd recommend them.
Happy to keep it quick for you! Thanks for the positive review, Suraj!
Reviewed Feb. 19, 2016
My mom was moving to California and I needed to arrange for her car to be shipped. I first hired a cheaper auto transport company and they were very unprofessional. They told me they might be there on a Friday at around 6:00. I said, "Well, call me and let me know." Then they called me at 10:45 on a Friday night and the guy said, "I'm here." I'm like, "Okay. Where?" And he was a half hour away and wanted me to drive to him. But I said, "No. I'm not driving a half hour away. You come to where I am." And then he started swearing at me. So I was like, "Oh, forget it." Then I said, "Well, maybe I'll pay a little bit more for Ship a Car." The quote Ship a Car gave was a little bit higher than some other people but it had good reviews so I used them. The customer service representative was really good. The guy who picked up the car was very nice and the car arrived in good shape so we're happy. The whole experience was very easy.
Glad your experience with us was nice and easy! Thanks for the great review, Joel!
Reviewed Feb. 18, 2016
Angela and Dale were terrific. This was new for me and I was uncertain to what to expect and I was worried about transporting my NEW vehicle from NY to GA. Everything went smoothly and ON TIME!!! The delivery was actually earlier than we anticipated. Kings Hauling was also terrific! I will recommend both again!!! Thank you for great customer service!!!
Glad it was quick and smooth for you! Thanks for the great review, Christine!
Reviewed Feb. 18, 2016
I contacted David from Ship a Car Direct to transport my vehicle from the Dallas, TX area to the Seattle, WA area. He was very prompt in his response and provided weekly updates on carrier assignment. The carrier assigned was NW Express Trucking and their service was satisfactory. The driver was prompt in answering calls and gave me an advance notice before delivery. There were no dents on the car. Overall, I'm satisfied with the whole process.
Glad it arrived safely! Thanks for the positive review, Varun!
Reviewed Feb. 18, 2016
I was very satisfied with the service provided by Ship a Car Direct. The scheduling process was prompt and courteous. Pick up and delivery were on time. The vehicle arrived in the same condition it was picked-up in. I would definitely use this company again.
Glad it was nice and timely for you! Thanks for the positive review, Marko!
Reviewed Feb. 18, 2016
I had an excellent time with Ship a Car Direct. I called because I had no idea how I was going to ship my new car I bought in California, all the way to Michigan. Stefan walked me through the whole process, assured me everything was going to be ok and I could get it in a reasonable amount of time. It was so fast, they picked it up that week. I said to drop it off as soon as possible and it came three days sooner than the estimated ship date. The car was dirty as it had to travel through snow and was on an opened carrier, but there was nothing wrong with it at all, not a scratch. Great people, great price and very fast. I would use them over and over again.
Happy to keep it fast and safe for you! Thanks for the great review, Lindsey!
Reviewed Feb. 18, 2016
Transaction went smooth and customer service reps were very helpful! My vehicle was picked up and delivered on schedule without any damages. Definitely would recommend.
Glad it was smooth! Thanks for your positive review!
Reviewed Feb. 17, 2016
My friend used Ship a Car Direct because he moved to Florida in the spring and he had a good experience. So, I used them too when I was headed to Florida for a couple months. The quote they gave me was a little higher though. My friend shipped his for $700, mine cost $900. However, the reps were friendly and they answered questions. It was easy and I'd recommend them.
Glad it was easy for you! Thanks for the lovely review, Tina!
Reviewed Feb. 16, 2016
VE express excellent services Scott/Victor. Thanks for understanding my situation that arose in my life and working with me. I definitely always remember your company and services you provided ship my SUV to NC. Thanks.
Great to hear the service was excellent! Thanks for the lovely review, Celeste!
Reviewed Feb. 16, 2016
This was my first time having a vehicle shipped, and it couldn't have been an easier experience. Matt at Ship a Car Direct promptly provided a very competitive quote, and with a few short emails everything was set. The vehicle arrived in excellent condition, and was actually days ahead of schedule on a cross-country trip. Throughout the process Matt kept me informed and up to date. I highly recommend Ship a Car Direct to anyone needing vehicle transport services. I will definitely be using them again.
Glad your first time was a great one! Thanks for the wonderful recommendation, Matt!
Reviewed Feb. 16, 2016
I really felt comfortable with the constant contact from customer service and the driver. Cesar the driver was personable, clear to understand, and answered the phone every time I called. Excellent communication! He made it easy on me to pick up the car and even helped me get my son and the car seat back into our car. Above and beyond the expected service. I highly recommend Ship A Car Direct especially Cesar!
Glad to hear you felt comfortable! Thanks for the amazing recommendation, Whitney!
Reviewed Feb. 16, 2016
I used this company last week to transport my car from Texas to Miami. It was my first time using this kind of services so I read a lot of reviews and did my homework. After searching and searching I found out that Ship a Car Direct had great reviews so I decided to give it a try. Since the first day the representative was honest and communicative. My call was on Friday and by Monday my car was being picked up and like the representative said; there were not more hidden fees. He also mentioned that my car was going to be delivered on Friday and as he said, I got my car that day without a problem. Great service and great customer service.
Glad to hear our good reviews were helpful! Thanks for adding yours, Andres!
Reviewed Feb. 16, 2016
My uncle passed away and I inherited his car. He lived in Texas so I had to ship the car to California. Before I used Ship a Car Direct, I tried a couple of different services and I ended up getting spammed to no end. I went to Ship a Car Direct, but I avoided their calculator, instead, I used another service where I got calls for weeks regarding that. The quote I was given was reasonable.
The broker asked me what exactly I needed to be done and if there are any rush or time constraints that I wanted. I told him I wanted it as cheap as possible, it could get here when it gets here, but at the same time, I want it to be taken care of. I didn't want the car to be damaged at all. I also wanted to make sure that the driver was insured which he assured me of. Once he handed me the driver's information, I severed ties with him until he followed up over email to make sure I got the car. It was a pleasant experience with him.
It took about a week for the car to get here, and it was in good condition. It was a little dusty but that was to be expected, driving through a desert. The driver was very cordial and responsive, and the transaction was done pretty well. It was my first time to have a car shipped and it was a little bit more expensive than what I was expecting going into it, but they got the job done. It was a painless experience.
Great to hear it was a painless experience! Sorry for your loss, Tim. Thank you for the positive review!
Reviewed Feb. 15, 2016
I used Ship a Car Direct's service last month when I shipped the car I purchased from D.C. where I live to St. Louis where I go to school. I find their price fair when I went online and used the customer quote from their website. Compared to other companies, they have the most positive review online and one of my friends who used them last year said they're good, safe and they arrive on time. My quote is a little bit more expensive, but my car is shipped in great condition so I'm very satisfied with their service. Furthermore, before I shipped the car, I sent emails to them regarding a few concerns. They replied within 2-3 hours and they resolved them. Also, my driver said my car will be delivered in about two days but the car arrived one day earlier so the communication is good and I'm very happy.
Glad the positive reviews were helpful! Thanks for adding yours, Mark!
Reviewed Feb. 15, 2016
Ship a Car Direct was fantastic. Super prompt, gave me a quote right away. I got assigned to Star One Transport, a driver named Andy. He was great, kept me updated the entire trip and even waited for my parents to pick up the car as they were running very late getting home to load it onto the truck. It arrived dirty but only because the delivery came on the heels of a huge northeast snow storm. Andy took extra care getting my car off the truck and was extremely helpful. I requested a quote Wednesday afternoon and had a carrier the next morning. The car arrived the following Monday in great condition. Will definitely use again if I need to transport my car.
Happy to keep it nice and easy for you! Thanks for the awesome review, Danielle!
Reviewed Feb. 14, 2016
I just wanted to thank Angela and Ship A Car Direct for the really smooth and easy experience I had. Once I placed the order Angel arranged for my car to be picked at within two days. The trucking company came on time and was a pleasure to deal with. Although the car had to be transported from NJ to Minnesota the car was delivered two days later, as promised. In fact it was delivered an hour earlier than expected. If I have to ship another car I would call your company first! Thank you.
Great to hear it was smooth and easy for you! Thanks for the wonderful review, Aaron!
Reviewed Feb. 14, 2016
My experience with Ship a Car Direct was great! They gave me a fair and competitive quotation. And their CSR's instructions were clear, I really didn't have to ask any questions. They had immaculate service. I would recommend them to anybody.
Great to hear it was an immaculate service! Thanks for the wonderful review, Erica!
Reviewed Feb. 13, 2016
I was moving to California from North Carolina and Ship A Car Direct sounded like it was going to be a good experience since they had good reviews online. So I called and they quoted me fairly. Then their rep kept in contact with me, was upfront and kept me informed which I appreciated. She told me at the beginning that it could take up to a week prior for people to tell me that they're gonna pick me up. I expected that and I wasn't worried. She sent me an email saying, "Hey, we're still waiting for a carrier. Everything's fine, don't worry about it. That's very common."
In addition, the carrier I got was very nice. He contacted me, talked to me and gave me an estimated delivery time. He came, picked up the vehicle and kept it like he said he would. I was very satisfied with Ship A Car Direct and had a very good experience with them. It was very nice, professional and they did what they said they would do. I thought everything was very special. If I move back to the East Coast in the next few years, I'd use them again.
Happy to keep it nice and upfront for you! Thanks for the wonderful review, Amelia!
Reviewed Feb. 13, 2016
After calling around to other transport companies and getting the runaround I'm glad I found Ship a Car Direct. Very fast and excellent service, also very friendly! Would not hesitate to use the service again.
Happy to keep it fast and friendly for you, Scott! Thanks for the wonderful review!
Reviewed Feb. 13, 2016
I heard so many scary stories of people trying to ship a car but Ship A Car Direct was incredible. They got back to me asap if I had any questions. The customer service is excellent! Shout out to Gaby for being so helpful! They were quick, honest, fair priced, and easy to work with. Alex, my driver, was very nice and delivered my car without any scratches or flies on the windshield. I would hands down contact this company again to ship any car of mine.
Happy to be helpful! Thanks so much for the lovely review, Sarah!
Reviewed Feb. 13, 2016
It's my first time to ship a car so I searched online looking for a good review. I found out a lot of people saying Ship a Car Direct is a good company so I went with them. I called them twice and they've been calling me back if I need them. There are some delays on pickup, they didn't come on time. Then someone picked up my car so that was okay. But otherwise, everything went fine. My car came as scheduled in good condition.
Glad our good reviews were helpful! Thanks for your positive feedback, Annielou!
Reviewed Feb. 12, 2016
This was the first time I shipped a car and it was much more pleasant than expected. Karen was very courteous throughout the process and continued to ensure that everything was going smoothly until delivery. I didn't receive a pickup notice until the week we were leaving and Karen worked extra hard to get a carrier to make the delivery. I can't imagine this is a business with a lot of repeat customers, so it's nice to see that they still go the extra mile even to gain their customers' satisfaction.
Great to hear it was a pleasant experience, Ben! Thanks for your positive review!
Reviewed Feb. 12, 2016
I had an accident in Cincinnati and wanted to transport my vehicle to Lexington, South Carolina after it was repaired. Ship a Car was highly recommended to me so I chose them. I took advantage of everything and was completely satisfied with the service. The customer service rep kept in touch every step of the way for anything I needed to know. He knew where my car was and when it was gonna be delivered. It was the first accident that I've ever had in my life, and I was grateful about how efficient, pleasant and nice he was. And when my car was delivered to my home, I got in my car and there was a $5 bill in a cup holder. And obviously, either the transporters or the repair people found that $5. If the repair people found it and put it in a cup holder, it stayed there for transportation. And I thought that was very honest. Simply put, I had zero issues with transporting my car.
Happy to keep it issue-free, Shirley! Thank you for the lovely review!
Reviewed Feb. 11, 2016
Ship a Car is more straightforward and has a lot more information. I also felt better talking to them. Their online quote calculator was accurate and in the same ballpark as what other people are quoting. I called them up initially to talk about the price, and they were pretty open about their policies and explained the situation very well to me. It was easy and I didn't have to go through a lot of steps, so it was a hassle-free experience.
Reviewed Feb. 11, 2016
Ship a Car Direct did a great job transporting my vehicle from Florida to Washington. They picked up the car right on time and arrived 2 days ahead of schedule which worked well for me. They took great care of the car and the communication with the driver was seamless. This was my Dad's car so I wanted to make sure the transport was handled right, so I went with the enclosed option. The car was delivered with no damage and early! I couldn't have asked for anything more. In addition their email communication was thorough and confidence inspiring. I would use them again and would recommend them for anyone considering shipping a vehicle.
Happy to keep it easy for you! Thanks for the awesome review, Jeff!
Reviewed Feb. 11, 2016
I have never had the occasion to ship a car before but we purchased a car for our son who was out of state and needed a way to get it to him. It was a stressful time to try to pick a transporter when you have never done this before. I found Ship a Car on Google and read the great reviews and then went to their website and saw the step by step instructions on their transporting process with questions and answers that prompted me to call Ship A Car. I spoke to David. He was great, and walked me through the whole process with no pressure. It was very easy.
We set a price and date for the pickup of the car. John was the transporter for our delivery, he was on time and very nice. They said it would be delivered by Wednesday, but it was delivered 2 days earlier. Ship A Car was in constant contact with us before the pickup and then Maureen was the contact for the driver. After it left Florida for New Jersey John the drive kept in touch with my son. I would highly recommend this company! From start to finish is was very professional! I would definitely use this company again should the occasion arise. Thanks again for a stress free experience! Great company!!
Happy to keep it easy and stress-free for you! Thanks for the wonderful review, Karen!
Reviewed Feb. 11, 2016
I wanted to ship a small car to California from Michigan. Ship a Car Direct caught my eye because of the good writings from the web. Angela was my main contact and she told me a few things about how things work because it was my first time. The weather was bad and I wanted the car to get out of here, and she helped me out. She asked me to put a little bit more money into my quote to make it more attractive for the shippers to take the car. It was a great experience and in six months, I might have to do it again.
Glad it was a great experience! Thanks for the positive review, Nick!
Reviewed Feb. 10, 2016
We were moving from Central California to Albany in Oregon and we had two vehicles. My wife didn't plan to drive that far, so we made a few inquiries and decided that we could get the car shipped. We have a friend up here and he could receive it, so that was the best option for us. There were two different companies that have come across and when I called Ship a Car Direct, they were 100 bucks cheaper. They seemed very professional and it was straightforward, so I decided to go with them.
They also gave me some good tips. They said, "when the guy comes to pick up the car, that particular time, check the car and take photographs of the car all the way around. Take photograph of your mileage. So that when it gets up there you can send those photographs to your friends and then they can check out for any damage that may be on the car and also check the mileage." So, that was exactly what happened. The car was delivered, with no damage, and everything was fine. They were very efficient and easy to deal with. I would recommend them.
Happy to keep it straightforward! Thanks for the great review, Jim!
Reviewed Feb. 10, 2016
We had a person move out to California and we had to get their car out there. We chose Ship a Car because their website looked the most professional. They did everything they said they were going to do and I was very pleased. They were on time right to the minute, even early getting to California. It was perfect. Ship a Car is a good and very professional company.
Happy to deliver as promised! Thanks for the positive review, James!
Reviewed Feb. 9, 2016
Ship a Car Direct has been a great company to work with. Emily is the only person that I was able to deal with, and she instructed me on how to contact the shipper and that if I needed to get anything, I could contact her. The online calculator was accurate and fair. I was expecting something close to the $900's, but it came out to be right in the middle. The broker's fee is separate. It's $225 and then $600 for the carrier, but it's fair because I have no idea how to contact the carrier myself and help them organize their pickups. They're professional and able to resolve business successfully. Overall, the experience was quick, easy and they were informative. If I had to ship another car, I'd go through Ship a Car again even though I'd pay extra to have their broker fee. I'd definitely recommend them.
Glad it was quick and easy! Thanks for the great review, Caleb!
Reviewed Feb. 8, 2016
I moved from California to Louisville. I called a couple of auto transport companies and they quoted a lot. Ship a Car was cheap so I booked with them. They asked me my preferred pickup date and picked up my car. They said it would take 4-7 business days, but it arrived in three or four days. Service was good.
Happy to keep it quick and affordable! Thanks for the positive review, Ravi!
Reviewed Feb. 8, 2016
I needed to ship two of my vehicles home because I was relocating from California to Tennessee. I went online to ConsumerAffairs and Ship A Car Direct had the best reviews, so I had contacted them to help me. I used the online quote calculator, and it was great because I didn't have to give my personal information. And looking at ConsumerAffairs, it was great as it was least expensive. Their customer service was great too. The rep gave me a call and sent me information and video that I could watch. They were also very helpful in contacting me and in keeping me up-to-date. When they came and got the car, it was a great experience. They were very professional, resourceful, and friendly. And when they returned the car, it was the same. The service was exceptional.
Happy to be helpful! Thanks for the lovely review, Camilla!
Reviewed Feb. 7, 2016
I was a bit nervous starting out trying to find a good quality company to ship my car across the country. When I spoke with Dave over the phone he was very helpful and caring making the experience better. I never had to talk to a computer or wait on hold, I spoke with the same person every time I called or emailed with questions. My vehicle was transported safely with no damage noted. If I had to ship my car again I would feel confident using Ship a Car Direct.
Happy to give you confidence in the process! Thanks for the lovely review, Brittany!
Reviewed Feb. 7, 2016
We shipped our vehicle to our son in California and it worked out fine. I looked up Ship a Car Direct's website and it gave a lot of information. I like it and they gave a quote that was well within our needs. I talked to a gentleman named Dale and he was very informative. He got back to me when he said he was going to. He gave me an estimate of delivery and everything went well. They were very honest. They took care of everything they said they were gonna do. We even shipped other things in the trunk that I wanted to send out to my son. It was a very good experience. I would use and recommend them again.
Great to hear it was a very good experience! Thank you for the lovely review, Evelyn!
Reviewed Feb. 7, 2016
I needed to ship a vehicle for my daughter who's going away for college. I checked pricing on a few transport companies, then a guy from Ship A Car Direct had all the right answers. I used to be in the trucking business and I understand how things work. He told me everything straight-up and it all worked out exactly the way he said. The price is competitive with anybody else, but the communication was outstanding with them. I was able to speak with the dispatcher and the driver and it was as smooth as could be. These guys were right on the money.
Glad it was smooth for you! Thanks for the positive review, Jim!
Reviewed Feb. 7, 2016
We used Ship a Car Direct for transport of our vehicle to our daughter in Oregon. The service was excellent and the vehicle arrived promptly and in perfect condition. I would recommend their service and I will use them again if the need arises.
Happy to keep it safe and timely! Thanks for the excellent recommendation, Phil!
Reviewed Feb. 6, 2016
We were sending our car off to my nephew in Washington State so I contacted a couple of companies and I've gotten much better response from Ship a Car. I wanted to ship the car to Spokane, but we ended up shipping it to Seattle. I thought the change of destination would be much more expensive than it was. The online quote calculator from them was very fair. I got an email quote back within 24 hours and I always liked to talk to somebody especially for major transactions. So I called and spoke with someone and then they sent me the email with the frequently asked questions videos. I really appreciated those. It gave me a sense of what I could expect. Everything was painless and easy.
Glad the videos were helpful! Thanks for the great review, Don!
Reviewed Feb. 6, 2016
I went through the Better Business Bureau and was pleased to have connected with Ship a Car Direct, which brokers the actual car transport. I appreciated the instant email communications from Angela and informative video attachments. All went well. Transporting a car in winter from CO into blizzard-recovering Maryland was no small feat.
Great to hear our BBB rating was helpful! Thanks for the lovely review, Nancy!
Reviewed Feb. 6, 2016
Ship a Car Direct was fantastic and superb. I had to move from Chicago to North Carolina for job reasons so I had to ship my vehicle. I went through the reviews and specifically found the reviews for Ship a Car were looking great in Google. I also saw that one of their personnel, Matt, had a lot of feedback and I wanted to work with him. So I made the decision and moved forward with them. Initially the quote that was provided was low. I don't think any carrier was in a position to be assigned because of the low quote. So I waited for a while but then I called up Matt and offered him a higher price. He accepted that suggestion, went ahead, made the change and immediately the carrier got signed up for that.
So if Matt had proactively volunteered to increase the price in the beginning we could have avoided the little back and forth we went through. But he took care of everything and the driver was very proactive in calling, coordinating the logistics and all that during delivery times. So it was all great. I will definitely recommend them to anybody else.
Glad to hear our good reviews were helpful! Thanks for the recommendation, Krishna!
Reviewed Feb. 5, 2016
I was relocating from New Jersey to Minnesota and needed to ship my vehicle. When I did a Google search, Ship A Car Direct came up at the top and they gave me a competitive quote. Mac was the person from the company who I dealt with and I had a discussion with him. Since it was the holidays, I thought I'd be looking at 2016 to get my car transported but I'm thankful since they came to my house during that time. It was a great and a smooth experience overall.
Glad it was a smooth experience for you! Thanks for the great review!
Reviewed Feb. 5, 2016
It was the first time I've transported a car and I was nervous it might get damaged in transit. Ship A Car Direct was awesome from the get-go, keeping me informed as to the process and the various protections it offered. The communication was excellent and it helped to put my mind at ease. The carrier was White Arrow, which was awesome as well, as I had a direct contact there who also kept me informed, again easing my mind and concerns about delivery. Car arrived as scheduled with not issues. Great job to both Ship A Car Direct and White Arrow!
Happy to put your mind at ease! Thanks for the great review, Thomas!
Reviewed Feb. 5, 2016
This was the 2nd time I used S A C and Matt both times the same result unbelievably service. Matt was right on top of everything. Because of that fact alone is the reason I went with S A C again. Thanks again.
Thanks for the great review and for the repeat business, Fred!
Reviewed Feb. 5, 2016
I was moving cross country. I did an internet search and saw some very nice comments about Ship A Car Direct, so I contacted them. I got a quote online which was reasonable. The quote was based on the distance and the type of truck – open shipping or enclosed shipping. Afterward, I contacted them to ask about the timing and I was given a range. I wanted a certain day and they tried to match that and were flexible to within just a few days. I was happy and satisfied with their service. It was a relatively simple process for me and they were very pleasant to talk to. They also fulfilled the promise they made. They did on time. Timing is the most important thing for me and they really tried to make it and I appreciated that. I will recommend Ship A Car Direct if my friends need such type of service.
Glad to be timely for you! Thanks for the lovely review!
Reviewed Feb. 4, 2016
My mom moved to Phoenix with my brother and we had to ship the car to her so she can have a transportation. We heard good reviews about Ship a Car Direct and the quote we were given was fair and very good. Everything was awesome interacting with the customer service rep beginning from scheduling the transport until the end. It was a very good experience and everything was on time including the pickup and drop time. The driver was very nice and more professional.
Happy to keep it nice and timely for your family! Thanks for the awesome review, Veronica!
Reviewed Feb. 4, 2016
After consulting with a couple of other car transport companies in which I got unreliable advice, I got in touch with Matt at Ship a Car Direct (who I should have been in touch with first, as it turns out). Matt thoroughly explained how the whole process works and was able to quickly secure a driver to transport my car at a competitive price. The driver, Igor, was very reliable and efficient and even delivered the car a day and a half ahead of schedule. I was also pleasantly surprised that the car had relatively little dirt on it considering it was transported in open carrier across the country. Ship a Car Direct would definitely be my first choice for shipping future cars.
Great to hear! Thank you for the lovely review, Eleanor!
Reviewed Feb. 4, 2016
Reliable and trustworthy service with clear, concise, and prompt communications by the entire team! The agent I worked with, Karen, clearly explained the process after which we discussed a strategy to get the car picked up after the original broker failed to move the vehicle after 10 days, and a few days later it was on its way. Car arrived nearly a week earlier than expected in perfect shape. Driver was very courteous and communicated dates/times in advance.
Happy to keep you well-informed! Thanks for the positive review!
Reviewed Feb. 4, 2016
After reviewing several vehicle shipping companies, we decided to hire Ship A Car Direct. It is clear why they have such great reviews on BBB and Yelp. They were able to find us a truck/driver who was easy to communicate with and was on time and very friendly. Our cars were delivered on time and in perfect condition. We would definitely use them again. Thanks to Angela and Dale!
Glad our good reviews are helpful! Thanks for adding yours, Steve!
Reviewed Feb. 4, 2016
Car shipped from California to Florida. They were very knowledgeable and very helpful!
Happy to be helpful! Thanks, Nancy!
Reviewed Feb. 4, 2016
I purchased a vehicle from a relative and had it shipped to my residence by Ship a Car Direct. It was an awesome experience. The quote they gave was adequate and the people there were on-point. They kept me abreast of any changes and I was okay with it. The sales rep contacted me along the way letting me know where they were in locating a truck for the shipment and getting me apprised of when they would call. They called when they said they were going to and everything went smoothly. I didn't have any issues so I'll always appreciate that.
Great to hear it was an awesome experience! Thanks, Kevin!
Reviewed Feb. 4, 2016
This was an excellent transaction all the way, from the detailed and friendly communication, to the efficient, quick and smooth transport as well as the low price. Highly recommended in all aspects, from pickup to delivery.
Happy to keep it nice and smooth for you! Thanks for the great review, Joel!
Reviewed Feb. 3, 2016
I needed access to my vehicle for my local transportation so I had it shipped through Ship a Car Direct. Their CSR David was very reliable and very straightforward. He had the right amount of information and that's what I like. I took advantage of their online quote calculator but I did not know what to make of it, but at least knew what ballpark it is within. Bottom line, these are the right guys I would always go with.
Happy to keep you well-informed! Thanks for the wonderful feedback, Ranga!
Reviewed Feb. 3, 2016
I was relocating back to New Jersey and needed to ship a vehicle. And among other auto transport companies, Ship A Car Direct was the most responsive. The rate I was given was reasonable compared to the others. The customer service was very responsive and answered all the questions I had. When I had a concern, they made sure I was okay with the process. Everything worked very smoothly. Also, they stuck to the quote.
Always happy to answer questions about the process! Thanks for the great review, Clarence!
Reviewed Feb. 2, 2016
My husband is no longer able to drive due to Alzheimer's and his beloved 2005 Nissan 350Z had been sitting in our garage for a year. I had to start it every week and give it a run periodically. It only had 48K miles on it. With heavy heart he decided to give it to our son-in-law in Dallas. I did a thorough check of companies and finally decided upon Ship a Car Direct as they had such good reviews. Quotes received from different companies were all over the place. I really wasn't concerned about the price but wanted somebody who would deliver it as promised and take care of it en route.
They arrived a few hours early to pick it up at a nearby shopping center. After getting it carefully loaded, I felt very comfortable that it would be delivered without any damage. Because of the low body of the car, it took some special handling to get it onto the carrier - and the 6 speed shifting made it more difficult. They had estimated delivery in 3 days and it arrived a day early with no damage. The total price was more than originally quoted but I was told that upon getting a carrier to take the car. I learned a lot about this business in my research - all of these companies are just brokers and the movers work behind the scenes. Fortunately our behind the scenes carrier did a terrific job. Would use them again without hesitation. Overall a very positive experience.
So great to hear it was a positive experience! Thank you for your wonderful feedback, Carole!
Reviewed Feb. 2, 2016
I got a new job in Ohio so I had to move from California to Ohio. I was Googling and found that Ship a Car had good reviews so I decided to try them. The online quote they gave me was close to the actual quote I got. And when I called customer service a couple of times they were really helpful in clearing out my doubts and answering all my questions. The transport was also good, except that the driver wiped the car and I got a couple of scratches. They should make it a policy that the shipping company should not wipe the cars when they're trying to deliver because sometimes if they wipe the cars there's a possibility of scratching the paint. It's a good gesture on them to keep the car clean, but it will be more effective if they didn't do that. Overall, however, it was great dealing with Ship a Car Direct.
Always happy to clear doubts! Thanks for the great review, Vijay!
Reviewed Feb. 2, 2016
First time shipped car, a very positive experience from beginning to end. Car was shipped from NH to GA in 2 days.
Glad your first time was a positive one! Thanks, Barbara!
Reviewed Feb. 2, 2016
Ship a Car Direct has high ratings in a lot of the websites I've read. They gave me quote which was fine with me -- a couple of hundred bucks more, but I was looking for something that I didn't have to worry about. I was looking for something I could say, "That's what it's going to cost. No more, no less." I'd gotten quotes from a couple other places as well and the other ones weren't solid so I went with Ship a Car Direct. The only issue I had with the whole service was that there were some delays because of the weather, because of the flooding in the mid-west at the time I wanted to go. And getting the truck available cost us about a week later than I wanted to ship. But it all worked out in the end and Ship a Car Direct did what they say they were going to do.
Glad it all worked out in the end! Thanks for the positive review, Randy!
Reviewed Feb. 1, 2016
Angela was my agent. She was very clear in what she is doing. So, I have no problems with ship a car direct. I definitely refer to my friends.
Great to hear! Thanks for your feedback, Ravi!
Reviewed Feb. 1, 2016
Ship a Car Direct provided excellent service for my car move and lived up to their reputation. It was easy to enter my information and Karen was very helpful on the phone. I like how they don't charge until they actually have a transporter that is able to take the car. The car was delivered quickly in a no worry, no stress process. I would use them again.
Glad to keep it easy and worry-free! Thanks for the positive review, Paul!
Reviewed Feb. 1, 2016
My son relocated and we needed to get his car to him so I contacted Ship a Car Direct. I used their online quote calculator and it was great. From the time I called their customer service, I got numerous emails and talked to the driver all the way till the car got dropped off. The rep was fantastic and very informative. The whole process was very easy. I was highly satisfied and would definitely use them again.
Glad to keep it easy! Thanks for the awesome review, Darrell!
Reviewed Feb. 1, 2016
We were driving one of our vehicles and shipping the other one. Ship a Car Direct had really good reviews and I couldn't find anything that was negative about them which was reassuring. I took advantage of the online quote calculator, then spoke with the representative, went through the price and ended up using the rebate as well. I took into consideration that I didn't want to necessarily cheap out and have more risk with taking the least expensive one, so the price was very fair. The delivery was affected for one day. It was hard to get a hold of the delivery person and the delivery was made the next day, but there was bad weather. Easy, professional service and recommended for anyone.
Glad our good reviews are helpful! Thanks for adding yours, Jared!
Reviewed Feb. 1, 2016
They were punctual, reliable, friendly, communicative, and my car arrived in perfect condition. I highly recommend them for a cross country move like mine!
Thanks for your recommendation, Anna! Glad it was safe and timely for you!
Reviewed Jan. 31, 2016
I was moving from L.A. to Minnesota for work. It was too cold and I didn’t want to drive my vehicle so I decided to ship it. Ship a Car Direct has good reviews online so I called them and the pricing was right in the wheelhouse with everyone else. I didn’t want anything too cheap because that makes one wonder, and I didn’t want anything too expensive because that’s a waste of money. I had a great experience with them. The representative, David, was really helpful. He is tough to get a hold of but I’d leave a voicemail and he’d either respond via email or call me back. When I had questions, they responded. I called them on short notice, but they kept on top of it. They delivered within the window that they said they would and delivered my vehicle the day after I got to the new location. It went off without a hitch. They did quite well and exceeded my expectations.
Always thrilled to exceed expectations! Thanks for the amazing review, Rajesh!
Reviewed Jan. 30, 2016
I looked at several brokers and decided on Ship A Car Direct. They weren't the most inexpensive, but based on my research I felt they were the most reliable. My customer service rep was Karen. She answered all my questions and made me feel very comfortable with the process of shipping my son's car from Los Angeles to Miami. The car was picked up within 2 days of my order by GCM Auto Transport. They were on time and very accommodating. The driver lives in Miami and was able to assure me that he could deliver the car after 6:00 p.m., which was one of my stipulations. I was told the car would be delivered in 9 to 12 days. It was delivered in 10 days. Ship a Car Direct and GCM Auto Transport exceeded my expectations and I wouldn't hesitate to use them again.
Always happy to exceed expectations! Thanks for the lovely review, Lynette!
Reviewed Jan. 30, 2016
Just want to state that this is my third time using Ship A Car Direct, and as always, this company is terrific! Provides excellence in customer service right from the start of your order. All questions answered honestly and promptly, so you don't have to wait for an answer. No wondering where is my car, or where is the customer service person because they contact you and maintain consistent contact through the entire process and after your car is delivered to ensure you are happy. The drivers on all 3 of my transports were courteous, responsible and consistently maintained contact with me throughout the process. I will always use Ship A Car Direct - they enable a level of comfort to their customers that no other company provides and I am more than satisfied with their services.
Thanks for the amazing review and the repeat business, Joyce!
Reviewed Jan. 30, 2016
I worked with David to transport a vehicle from Pompano Beach FL to me in Colorado. He did a great job, and the price was very fair.
Great to hear! Thanks, Lee!
Reviewed Jan. 30, 2016
I live in Fort Lauderdale and I purchased a vehicle in Tampa. I was referred to Ship a Car Direct by a friend of mine. They were very helpful and professional so I was very satisfied with the service. They helped me out in every way and assured me that nothing was going to happen to the car. I was confident in using the company. There was a lot of communication, all the questions were answered, and Ship a Car was very efficient.
Happy to be helpful! Thanks for the great review, Alejandro!
Reviewed Jan. 29, 2016
Using Ship a Car Direct was a stress free experience. The online booking was a breeze. The best part is working with Karen. She is with you every step of the way. Sure they're just the broker, but they make sure the carriers they contract are on the ball. Thanks Karen. We'll definitely recommend your service and we'll surely use you again in the future.
Glad it was a stress-free experience! Thanks for the positive review, Robert!
Reviewed Jan. 29, 2016
I was very pleased with the service from shipacardirect.com. David explained the process and the whole operation went off as he said it would. The price was fair. The driver they used from United Auto Carrier Sergei was terrific, on time at both ends and very helpful for my wife who was in NJ. He went out of his way to help her. Thank you. I will high recommend your company to all my family and friends.
Thanks for the great recommendation, Robert!
Reviewed Jan. 29, 2016
I got transferred for work very quickly, so I needed to get my car from Arizona to Florida. I found Ship a Car Direct on the Better Business Bureau, they had good rating, and their quote was the best one compared to the other companies that I looked at. I'd never shipped a car before so they were really helpful in walking me through the process. They sent me notifications and updates. The app that they use is great too. When the car gets picked up, the app takes pictures of all the areas. That way, if there is any damage to the car, it's documented. Great customer service and easy to use.
Great to hear our new app is handy! Thanks for the positive review, Kerry!
Reviewed Jan. 28, 2016
I picked Ship a Car Direct based on online review and I am very happy with their service. They are very honest, knowledgeable, responsive. They offer competitive price also. My car was picked up on the day that I desired, and I received the car four days later on the other coast.
Happy to keep it quick and affordable for you! Thanks for the positive review!
Reviewed Jan. 28, 2016
Excellent Service. Angela - thanks!
Thanks for the excellent review!
Reviewed Jan. 28, 2016
After contacting several car transport companies we found this one to have been the most reputable. Business was done in a straightforward manner from the time of pickup in NYC to the delivery to Florida. We met the capable driver who kept in contact along the route to confirm the time of arrival. Our car arrived in perfect condition. We are quite satisfied with Dale's reliable service and would gladly recommend this transport company to others.
Happy to keep it straightforward for you! Thanks for the great review, Mary!
Reviewed Jan. 28, 2016
I had a car shipped from California to Chicago and went with Ship A Car Direct because of the reviews. Their quote was spot on. I also had a very good communication with their customer service. They were very responsive and took a lot of initiative to call and email me and to be in the loop. Communication was a big deal for me because I've had bad experience in the past with other company. But Ship a Car always get back to me right away if I email or call them, and even followed up afterwards. The experience was exceptional and I would recommend them.
Happy to keep you informed! Thanks for the positive review, Waseem!
Reviewed Jan. 27, 2016
This shipment went very smoothly, exactly as described. I was given advanced notice when the car was to be picked up and it was fetched accordingly. My friends receiving the car for me were also notified in advance and received the delivery as promised. Ship-A-Car Direct was on top of the case throughout, calling several times to make sure things were progressing properly. I had the mobile number of the hauler so I could track his progress also. The car arrived in perfect shape, a bit dirty as might be expected after a 2500 mile trip. When my car is to be shipped home I'll call Ship-A-Car-Direct once again.
Happy to keep it smooth for you! Thanks for the great review, Steven!
Reviewed Jan. 27, 2016
I have moved over 12 times in the last 20 years and had experiences all across the board with movers -- from awesome to lawsuits. Thus I relied heavily on user reviews & Consumer Reports to locate a service to move my vehicle. From the beginning Ship a Car Direct was everything I had hoped they would be. The initial agent handling my case was super responsive, virtually available 24/7 (even on Christmas day), and was able to handle all my questions quickly. The carrier they selected was very professional and got my vehicle to me on time (actually a little early which was welcome on my part). My vehicle was in the same condition I left it in, I even had some property in the trunk all was completely intact. I highly recommend Ship a Car Direct and will use them on my next move!
Thanks for your amazing recommendation, Brian! Happy to be your new "go-to" transporters!
Reviewed Jan. 27, 2016
Every time I call Angela to ask about any kind of small question her response was very fast and clear. Thank you again.
Always happy to answer questions about the process! Thanks for the positive review!
Reviewed Jan. 27, 2016
This was our first time shipping a car we looked for an unbiased source to identify and evaluate carriers. Ship a Car Direct proved to be that source, and more. They guided us through the entire process, provided very useful information such as an app to record before/after photos of the car, and identified a carrier that did an excellent job getting our car from Ohio to Florida. We will definitely use them again.
Great to hear your first transport was an excellent one! Thanks for the positive review, Jeff!
Reviewed Jan. 27, 2016
First time shipping a car saw that Ship a Car Direct was listed with the BBB and had a high rating. I called them, spoke to Stefan who was very helpful and explained everything, then soon after the details were worked out I got a call from the transporter RedLine and they gave me exact times for pickup and delivery. Car arrived at location in great shape and on time.... Great, hassle free experience.
Happy to keep it hassle-free! Thanks for the excellent review, Joe!
Reviewed Jan. 27, 2016
I was shipping a car to my daughter, and my neighbor recommended Ship a Car Direct. I called them and they gave me a quote which is good. I called many other companies, so they're pretty competitive. I was talking to many people, different companies, and I'm getting different stories of bad experiences so I was very apprehensive but the Ship a Car Direct representatives made me feel really comfortable and they were not pushy. I felt really comfortable even talking to the trucker after they got there early. They were very easy to deal with and very professional. I'm very happy with the whole experience. I was very nervous of the car being shipped to my daughter. It had to go a certain way because she's 26 and there wasn't a lot of room for error but it really went well.
Happy to help you feel comfortable with the process! Thanks, Leslie!
Reviewed Jan. 27, 2016
I was very impressed with the service I received from Ship a Car Direct. They were very professional throughout the process. The value of their service was well worth the competitive price. I would highly recommend using Ship a Car Direct!
Always happy to impress! Thanks for the positive recommendation, Susan!
Reviewed Jan. 26, 2016
No complaints here! Company provides excellent information regarding the shipping process and was there to answer any questions. Once car was assigned to a driver it arrived very quickly without any incidences (other than being dirty, but what would you expect shipping across country in the middle of winter)!
Happy to keep you well-informed throughout! Thanks for your review, Cara!
Reviewed Jan. 26, 2016
I found company to be extremely competent and thorough. Driver was courteous and kept me informed of time for pickup and delivery. All around excellent experience.
Great to hear! Thanks for the excellent review, Jon!
Reviewed Jan. 26, 2016
Was looking to ship a car cross country. I found Ship a Car Direct online, the experience was effortless. BBB gives them a A+ rating as do other customers. Professional, efficient and knowledgeable team. Eric answered my initial inquiry within 20" online. A cross country transport is a big deal, but Eric and his group were excellent. He got us set up within 1 day and the car was moved door to door (literally) in 1 week. Crazy great. Received regular touch points from Eric and transport company. Really pleased with service and result.
Thanks for the awesome review, Stephanie! Glad the transport was effortless for you!
Reviewed Jan. 25, 2016
Ship a Car Direct did everything they said. Very happy with the entire shipping move. Driver at the other end went out of his way to truly make this a door to door shipment. Will use again for sure on the return trip back home from my daughters college in Georgia to California.
Happy to deliver as promised! Thanks for the great review, Kevin!
Reviewed Jan. 25, 2016
This service did a very professional job and delivered my car to CA and I was not even there to accept it. Had it delivered to the Encinal Yacht Club and they paid by cashier's check I had sent. I would use again and recommend to my friends. They kept me informed and the transport driver was very professional.
Thanks for your recommendation, Bruce! Happy to keep you in the loop throughout!
Reviewed Jan. 25, 2016
We were very nervous about shipping our car from California to Texas. After visiting the ConsumerAffairs site I was able to quickly locate reputable yet reliable carriers and came across Ship a Car Direct. Ship a Car Direct was extremely responsive and incredibly on top of things. Everything from being flexible with us as we nailed down when the car would be available to ship to explaining the entire process. Then once we got connected with an actual carrier, the carrier themselves was professional and just really nice to work with. I would absolutely recommend Ship a Car Direct and would use them again in the future.
Thanks for the lovely recommendation, Lori! Glad to hear our good reviews helped you find us!
Reviewed Jan. 25, 2016
I did a lot of research. I found the website with all the videos, which was really helpful, and read all the reviews. I used Ship a Car's online quote and it was good. It was a lot less than I thought it would be to move cross-country from L.A. to Miami. The customer service rep was very helpful. I talked to Emily a couple of times, so it made me feel relaxed about the whole thing. She was always there. The whole experience was very professional and efficient.
Great to hear that your rep helped you to feel relaxed about the shipping process! Thanks, Carolyn!
Reviewed Jan. 24, 2016
A great customer service, very fair price & very trusted! No dent, scratch, or damage to the car! Great service! I highly recommend them.
Thanks for the recommendation, Naz! Happy to keep it safe and affordable!
Reviewed Jan. 24, 2016
If you are needing an auto transport then call these folks. Talk to Matt and ask for John as your driver of the transport. They are a great team. On time. Picking up and delivery. Keep you informed during the trip and deliver your car at your door in excellent condition. Can't go wrong with this team.
Thanks for the excellent review, Bernie! Happy to keep you in the loop throughout!
Reviewed Jan. 23, 2016
Hired Ship a Car Direct to transport our BMW from NJ to Oregon and the service was great. On time and without hiccups.
Happy to keep it hiccup-free! Thanks, Awilda!
Reviewed Jan. 23, 2016
Talked to Gaby re moving a BMW show car from FL to CA. Throughout the process, she was friendly, professional, and prompt in returning calls and emails. The car was picked up a day early, and delivered two days earlier than expected. The drivers obviously recognized this was a special vehicle. They put it on top in the middle where it would have the least chance of damage from road debris. It arrived in perfect condition. The two drivers took their time to unload with the utmost care. I was impressed with this company from start to finish.
Always happy to impress! Thanks for the fantastic review, Daniel!
Reviewed Jan. 23, 2016
Everything went exactly as planned with excellent communication of the process. Would use them again.
Glad to deliver as planned! Thanks for the positive review, Stephen!
Reviewed Jan. 23, 2016
This was my first time to ship a car. Everything went as scheduled without any problems. If I were going to ship a car again I would definitely contact Ship a Car Direct.
Glad it went as planned! Thanks for the positive review, Jeff!
Reviewed Jan. 23, 2016
I ship a lot, and Ship a Car Direct has good reviews so I called them directly when we were shipping a truck from Virginia to Houston, Texas. The quote they gave me was pretty much right around the price I usually pay. I had super positive interactions with the customer service representative. He was easy to understand, kept me updated the whole time and was really slick. I had a good experience and it was probably the fastest shipping I’ve had. I would surely use them again.
Glad to hear your first time shipping with us was a positive experience! Thanks, Kate!
Reviewed Jan. 22, 2016
I was very pleased with my experience with this company. Both the dispatcher and the driver were considerate and very easy to work with. My experience last year with another company left me very concerned about transporting my car this year. Turns out I had nothing to worry about. I would happily recommend using this company.
Glad to keep it worry-free for you! Thanks for the great review, Joan!
Reviewed Jan. 22, 2016
This was my first experience shipping a vehicle. I did my due diligence online and selected Ship a Car Direct. The experience was great. They were very responsive and helpful with all their videos. The transport driver showed up on-time, was professional, and the car was delivered ahead of schedule with no damage. I would highly recommend Ship a Car Direct.
Glad your first time was a great experience! Thanks for the positive review, George!
Reviewed Jan. 21, 2016
I am so happy to have chosen Ship a Car Direct to transport my car from NY to CA. My contact, Matt, was knowledgeable, professional, informative and always responsive. My car was picked up on time and delivered early!!! The entire process was worry-free... Highly recommended!
Happy to keep it worry-free for you, Aimee! Thanks so much for the wonderful review!
Reviewed Jan. 21, 2016
Great business model, awesome tips for a great result. Good customer service, quick turn-around. My go-to company for any future carrier needs. Thanks.
Thanks for the awesome review, Ron. Glad it was quick for you!
Reviewed Jan. 21, 2016
There were some initial hiccups with a pickup time, but everything after that was smooth. Your car will be dirty, so expect that. Communication with Emily was easy. Very responsive to email and phone. If I need to move a car again in the future they will definitely be on top of my list.
Glad to hear communication was easy! Thanks for your positive review, James!
Reviewed Jan. 21, 2016
I am really pleased to have chosen Ship a Car Direct. Matt has been very helpful and prompt in answering my queries. I mean, it's never easy to have your car transported to a person or company you don't know or you haven't heard of. It will take a lot of time and effort to look for the right company and it can be very frustrating and you might end on the wrong company that will handle it. Certainly, I will recommend Ship a Car Direct to my friends and anybody who will ask for it.
We are pleased you chose us too! Thanks for the great review, Robertson!
Reviewed Jan. 21, 2016
We needed to ship my daughter's Jeep from Buffalo, NY to Anaheim, Ca. Since I had never done this before, I read online reviews and initially went with a company that had decent reviews and a cheap price. After waiting 2 weeks without hearing anything, I tried to contact them, got voice mails and the runaround. I cancelled with them and contacted David at Ship A Car Direct. What a difference! From day 1 we were kept informed of the progress by email, and within a week or so we were scheduled for transport. When I called with questions I got immediate answers. I learned that you are basically hiring a broker, who then contacts carriers he deals with to arrange transport. Price matters, as you are more likely to get faster service if you pay the going rate, instead of a cheap price. We paid $1400, and the Jeep arrived in good condition in 6 days. We used them again to get the Jeep back to Buffalo. Solid company. Would use again.
Always happy to keep you informed! Thanks for the great review, Karen!
Reviewed Jan. 20, 2016
I had my car shipped from Miami to Pittsburgh. From the first phone call until delivery it took 6 days. My rep. Jason answered all my questions and thoroughly explained the process from start to finish. The driver was awesome as well. Kept in touch with me along the way and delivered on time as promised. I would not hesitate to recommend to anyone shipping a car. Thank you for doing what you said you would do. Outstanding!!!
Happy to deliver as promised! Thanks for the positive review, Tammi!
Reviewed Jan. 20, 2016
I had no clue what to expect with a transportation company. Karen was up front in the fees Ship a Car Direct keeps for themselves and some other stuff I may encounter – last minute pick-up dates, short windows, increased fees due to weather, etc. All in all I would definitely go through SAC again for a car transportation.
Always happy to explain the process! Thanks for your great review, Natalie!
Reviewed Jan. 20, 2016
I had a very positive experience with your services. Karen was professional and very helpful guiding me through this first time experience of getting a vehicle. Shipped. Would certainly refer to a friend if these services are ever needed. Thanks again.
Happy to be helpful! Thanks for your positive review, Patricia!
Reviewed Jan. 19, 2016
Nothing but great things to say about Ship a Car Direct. Shipped my sports car from east coast to the south and they brokered the transport with RGs auto transport. Eric at Ship a Car Direct and RGs were both very friendly, extremely responsive, and kept me updated throughout the entire transaction. Very happy with the service, pricing and would do it again.
Always happy to hear great things! Thanks so much, Matthew!
Reviewed Jan. 19, 2016
I recently had a car shipped from New Jersey to California by Ship-A-Car Direct. I had used them in the past with good results, so I contacted them again when the need arose. They did not disappoint. Pickup was faster than I expected, driver was on time, car was delivered in good shape on promised date, and there were no unanticipated costs or hassles. I wouldn't hesitate to use them again and recommend them highly.
Happy to keep it hassle-free! Thanks for the kind words and the repeat business, Alan!
Reviewed Jan. 19, 2016
This was the second time I used this company to ship a car across the country. Emily is amazing! She is knowledgeable and patient. I would recommend this company to a friend.
Thanks for your amazing review and for the repeat business, Marti!
Reviewed Jan. 17, 2016
Excellent service and experience. Didn't have to worry about a thing!
Happy to keep it worry-free for you! Thanks, Satish!
Reviewed Jan. 17, 2016
After looking into several vehicle transportation companies I decided to go with Ship A Car Direct. I must say that it was a great decision and I had zero issues. I worked with Scott to get my full-sized Bronco relocated from Colorado to Alabama. The door-to-door transport time was 3 days. The pickup and delivery occurred as expected. The price was fair and the experience was excellent!
Happy to hear you had an excellent experience transporting your car with us Kevin!
Reviewed Jan. 17, 2016
I needed to ship a car from Arizona to New York. A web search put me in contact with Scott at Ship a Car Direct. He explained the do's and don't of automobile transportation, gave me a price quote and located a reputable shipping company to meet my need. I was very pleased with the result and would recommend this service to others with auto transport needs.
Glad to hear you were pleased with our service Edward!
Reviewed Jan. 16, 2016
I went to the ConsumerAffairs website and saw the reviews and the ratings. I called and asked for about four different quotes and Ship a Car Direct happened to be the only one who not only gave me a quote but also followed up with a phone call. CSR Dale was very specific and I also appreciated all the details. He was there to answer my questions and give me the exact process of how it was going to take place. Excellent guidance, help and follow through.
Happy to provide excellent guidance and follow through Jeanne!
Reviewed Jan. 15, 2016
Highly recommend Ship A Car Direct. Transport from California to Massachusetts went flawless, my car was picked up, loaded, and on its way within the hour on the day selected. Carrier was delivered within the time discussed. Definitely would use again. Price was actually less than quoted!
Glad to hear you had a flawless experience Leslie!
Reviewed Jan. 15, 2016
I wanted to share my great experience with Ship a Car Direct. From the beginning to end the process couldn't have been easier. Angela was great, setting everything up and providing me with clear information and updates on the process. My driver, Ron, was very accommodating in finding a convenient place for the pick-up and delivery of my Ford. The car arrived on time and in the same shape it left in. Ship a Car also has a simple app that makes taking pictures of your car before and after very simple and easy. I'd recommend them for any auto transport.
Glad to hear you had a great experience shipping your car with us Viktor!
Reviewed Jan. 15, 2016
I just want to say the experience I had with your company was excellent. I was very impressed with the way Angelo took the time to make everything work as planned. She was very understanding and every time I called her she was there to help me. I couldn't ask for a better company and she has met all my needs. Thank you so very much. I will tell all my friends. It was hard for me to get this all together but if it wasn't for her I would have never got the ball rolling. She was very pleasant and professional and I would highly recommend this company. The two drivers who transported my son’s car were friendly and was on time. My son's car was perfect. Thank you again.
Great to hear it was an excellent experience! Thanks for your lovely review, Eileen!
Reviewed Jan. 15, 2016
As a member of the US Armed Forces I move around the country a lot. I have several vehicles and I can't drive them all to my new duty stations so I rely heavily on a good broker to find a professional, highly dependable auto carrier to move my vehicles. Hands down Ship-a-Car Direct is my go-to when it comes to finding a good carrier. They are very professional, courteous, and always standing by to answer questions or provide you an update on your order/shipment status. I have had some bad carriers I've been promised a week and had my car show up 3 weeks late. Wasn't able to get a hold of the driver and when I finally did he was rude. I've also sat on hold for over an hour with the broker waiting for an answer on where my car was.
Not Ship-a-Car Direct!!! From the moment you call for a quote they are working your order and providing you with excellent customer service (My agent was Matt for both shipments). The carriers and drivers are great. They all seem to have great track records and are also highly dependable and easy to get a hold of. I've shipped two vehicles from coast to coast using Ship-a-Car Direct and both were delivered with no damage, no additional miles, and surprisingly clean despite being on an open carrier! In both instances I was told 7-10 days. The first vehicle (2013 Mustang GT) was delivered on day 7 and the second (2012 Toyota 4runner) was delivered on day 6. The drivers were easy to get a hold of and were very pleasant to talk to.
So yeah, if you want to get the runaround, deal with rude drivers, have your car show up 3 weeks late and 45 additional miles on it, go with another company but if you want top-notch customer service, consistent updates on your order, and on-time deliveries, go with Ship-a-Car Direct!!! I know this may sound a bit like a sales pitch for them but I promise you it's not. Ship-A-Car direct is a great broker and you won't be disappointed!
Thanks so much for the amazing review and the repeat business, Tony! Happy to provide the dependable service you deserve!
Reviewed Jan. 14, 2016
I searched around, compared reviews and prices, and selected Ship A Car Direct. Their service was excellent, very detailed, got me in touch with the carrier, and offered very good advice. I would definitely use them again. Scott was my contact and everything went smooth with no issues. Pickup and delivery were on time and no damage to the vehicle.
Happy to hear things went smoothly Michael.
Reviewed Jan. 14, 2016
It was a great experience getting my car shipped with this company. Everything was on time and there was no damage on my car. Great customer service as well.
Glad to make this a great experience for you Rohail!
Reviewed Jan. 14, 2016
I had never shipped a car before, and I was worried about reliability and, quite honestly, finding myself dealing with a sleazy company. So, even though Ship-a-Car Direct was a bit more expensive than others, they seemed experienced and professional. I was right and relieved to have chosen them. From booking through delivery, they were helpful, accessible, friendly and professional. Eric consistently kept in touch with me about our order and I received helpful tips and videos from the company. The independent trucker was also responsible, accessible and friendly. I wouldn't hesitate to use Ship-a-Car Direct again and recommend them.
Happy to keep in touch throughout the process! Thanks for the great review!
Reviewed Jan. 14, 2016
If you are like us - totally new to shipping a car - then Ship-A-Car-Direct should be your first call. I don't think there was one time we called that they didn't answer the phone. The videos on their website are quick-and-easy tutorials that teach you what you need to know. Then, they hold your hand throughout the process via brief, perfectly timed, relevant emails. The transporter they connected us with did an excellent job of shipping our daughter's Nissan Versa from Virginia to California. We were completely pleased with every aspect of our transaction.
Thanks for the excellent review, Dan! Glad to make your first transport an easy one!
Reviewed Jan. 14, 2016
I had a co-worker in New York that needed to get down to Atlanta. Ship a Car Direct had a good price and customer service so we chose them to ship the car. They were super helpful. They followed up and were in touch during the entire time. The guy who picked up and dropped off the car was great. It was really good service.
Happy to stay in touch throughout! Thanks for the great review, Bonnie!
Reviewed Jan. 13, 2016
I used Ship a Car Direct company to ship my car from New Windsor, NY to Phoenix, AZ. Dale gave real professional service, and it was hassle free transaction. Driver Bryan did a great job travelling across the US during the winter in January. Car was picked up and delivered as promised on time. I will highly recommend this company to my friends & family.
Happy to keep it hassle-free! Thanks for the great review, Dilip!
Reviewed Jan. 13, 2016
Ship a Car Direct service was excellent. They were on time. I was very happy and I would definitely recommend them.
Thanks for the great recommendation, Leslie!
Reviewed Jan. 13, 2016
The process was smooth and easy... Everyone was professional!! Would 100% use their services again!!
Glad to make the process smooth and easy Petra.
Reviewed Jan. 13, 2016
I moved for work and I had a good experience with Ship a Car Direct. The quote I was given was good plus their customer representatives were very cooperative from the start. They gave the accurate shipment, receiving dates and accurate quote.
Happy to be helpful! Thanks for the great review, Tariq!
Reviewed Jan. 12, 2016
Karen at Ship a Car Direct was amazing. She was available anytime I had questions and was very patient with me. The car was delivered in perfect condition and it was even a day early!
Always happy to answer questions about the process! Thanks for the amazing review!
Reviewed Jan. 12, 2016
We had the best experience with this service. From start to finish it was secure, professional, on time and courteous. The driver was amazing and the customer service hands down the best. I am pleased to say that I am about to use them again. They will be the only service I use to move a car! Thank you for your old fashion treat the customer with respect attitude.
Glad it was safe and timely for you! Thanks so much for your comments, Laura!
Reviewed Jan. 12, 2016
Shipped my car via Ship a Car. Effortless and responsive service. Pricing was as stated. Timing was better than as stated, car arrived a day early. Communication with ship a car and the actual driver was handled professionally and timely throughout the trip. Online information was very easy from order to payment to bill of lading, etc. Would use again. Very happy with service and found it cost effective compared to other carriers I got quotes from. Dale my ship a car rep was excellent.
Happy to keep it nice and easy for you! Thanks for the great review!
Reviewed Jan. 12, 2016
I went for Ship a Car Direct because of the reports from ConsumerAffairs - they had good reviews. I was moving out of state and I needed to ship one car while I drove the other one. They were very on top of the situation to expedite the ship as quickly as possible.
Glad to stay on top of your transport for you! Thanks, Frank!
Reviewed Jan. 11, 2016
I was moving from the East Coast to the West Coast and I did some research on Consumer Affairs. It seems like people had good experiences with Ship a Car Direct and I thought I was given a reasonable quote compared to the others. Furthermore, their customer service representatives are knowledgeable, very timely and always available by phone. I was dealing with someone who was in California when I was in Connecticut and the time change always seemed to work out.
Glad our Consumer Affairs reviews were helpful! Thanks for adding yours, Jodie!
Reviewed Jan. 11, 2016
We tried to ship CRV from LA to Orlando Florida in Dec. 19, 2015. Most carrier has 3 target dates. We were worried about the pick-up date not coordinating our moving date. Karen said usually they are 99% guaranteed to meet our target date even though she asked for 3 target dates. They did. They picked up our car on our ideal date. Our CRV was delivered on the Christmas eve. We thought it wouldn't be delivered until after Christmas. I will recommend.
Thanks for the great review! Glad to help accommodate your dates - even over the holidays!
Reviewed Jan. 10, 2016
I relocated and needed to ship a vehicle so I went on Google, found Ship A Car Direct, and decided to go with them. I used their online quote calculator. And then I was confident because the person that I spoke with was very detailed and prompt. He provided very accurate information and also kept me updated. It was just awesome. I would recommend them.
Great to hear it was awesome! Thanks for the lovely recommendation, Rosemarie!
Reviewed Jan. 10, 2016
We were relocating to Dallas and my girlfriend did the research and found out that Ship a Car Direct got some good reviews, that they were pretty decent and reliable. We were given a quote that was better than the couple other sites that we checked on. We would definitely recommend them.
Glad our good reviews were helpful! Thanks for adding yours, John!
Reviewed Jan. 9, 2016
I used Ship a Car 2 times, and overall was happy with their service and will probably use them again. Keep in mind that primarily what they do is book a truck for you within a time window that you specify. They charge a fee for this service. Once that happens they stay out of the way and it's up to you to work with the trucker regarding pick up and delivery. Both times the trucker called me earlier than planned for the pick up. I was expecting it the 2nd time and was ready. Nothing is perfect and the experience will be based mostly on the trucker. I'm sure if you had a problem or needed help Ship a Car would be there to help.
Thank you for the five star review, Peter!
Reviewed Jan. 9, 2016
The quote that Ship a Car Direct gave me was reasonable. I've shipped my car before so I got a general idea of how much it would cost. The customer service representative was good. He was informative and told me what to expect. The big thing is communication: He made sure that I am aware of where my car is and what's going on.
Great to hear our communication was on point! Thanks, Samantha!
Reviewed Jan. 8, 2016
Karen was professional and helpful. She was great
Great to hear! Thanks, Jan!
Reviewed Jan. 8, 2016
I moved and needed a company to ship my vehicle. Ship a Car Direct had a high rating so decided to give it a shot and the quote that I was given was reasonable. Moreover, the customer service representative was very honest. Overall, the service was good.
Happy to keep it honest! Thanks for your honest comments, Prakash!
Reviewed Jan. 8, 2016
Overall I was very pleased Ship a Car Direct. The communication was very good, the driver arrived within the window I was given and the car arrived in Colorado with no damage.
Happy to keep your transport safe and timely! Thanks, Janette!
Reviewed Jan. 7, 2016
Dale and Ship a Car Direct took such good care of me and my car. He was so polite and so pleasant to deal with. I called him on a Monday and my car was out on the following day. I received a very fair quote and Dale would either call or text here and there to check in until my car arrived to its final destination. If you're considering using this company, GO FOR IT.
Happy to take good care of you! Thanks for the amazing review, Helena!
Reviewed Jan. 7, 2016
I had a good experience with Ship a Car.
Thanks! Great to hear it, Willson!
Reviewed Jan. 7, 2016
We shipped our vehicles from New Hampshire to Texas through Ship a Car Direct. They were professional and Dave kept in contact with me throughout the process. The vehicle transporter arrived on the scheduled day and time frame, and delivered our cars early. The driver was very pleasant and courteous and always answered my phone calls to him throughout the trip. I would use Ship a Car Direct again in a heartbeat!
Happy to stay in touch throughout! Thanks for the great review, Patricia!
Reviewed Jan. 7, 2016
I had an excellent experience with Ship a Car Direct. It's the best service I had and I got the car exactly the way I wanted it.
Glad you got it the way you wanted it! Thanks for the great review, John!
Reviewed Jan. 7, 2016
Car was picked up a day ahead of time. Delivered in good condition six days later.
Great! Thanks for the positive review, Barbara!
Reviewed Jan. 6, 2016
I transferred to a job so I needed to ship my vehicle, and I chose Ship a Car because of their rating. I took advantage of their online quote calculator which I felt was more than fair. The customer service reps were very consistent.
Thank you for the positive five star feedback, Brandon!
Reviewed Jan. 6, 2016
Great service! One of my friends referred Ship a Car Direct to me when I was relocating because of a job. I availed of their online quote calculator and they sent me a good price. Also, their customer service representative was excellent.
Great to hear we stood up to your referral! Thanks, Vinodhkumar!
Reviewed Jan. 5, 2016
There was an excellent communication between the Ship a Car Direct guy and the actual shipper, from the driver to the guy at the office. Everything was well coordinated, just the way I want it. The car was delivered on time and in perfect condition. Overall, Ship a Car Direct gave me an excellent experience.
Glad to hear it was an excellent experience! Thanks, Mike!
Reviewed Jan. 4, 2016
I had to move from Chicago to California and needed to get my car shipped there, too. I went online and saw that Ship A Car Direct had a bunch of good reviews so it seemed promising. I used the online quote calculator and I thought the price was pretty reasonable given the distance. I got an email from someone after I got my quote, and he let them know that I’m interested. He was really helpful in giving information about everything. Once he told me that a driver got assigned, I got in contact with this driver and discussed when he was going to pick my car up. Once I arrived at California, I contacted the same driver and then picked up my car. Ship A Car Direct’s service is excellent. If I’m moving far again, I will use them because everything was just seamless. It was great. In fact, my car even arrived earlier and that was a nice little plus.
Great to hear it was seamless! Thanks for your lovely review, Shola!
Reviewed Jan. 4, 2016
We needed to have a car shipped from Texas to Massachusetts, and Ship A Car Direct offered a comfortable price. In addition, based on the reviews that I read over the internet, it’s a reasonable company to make business with. Most of the interaction was done in writing via email. From the very beginning, I was provided with the information that I needed to do the initial process, and it was easy all throughout. The information was right to the point.
Happy to keep you well-informed throughout! Thanks, Rosibel!
Reviewed Jan. 3, 2016
I had a really fabulous experience with Ship A Car Direct. I signed up, they shipped the car, it arrived before planned, and they charged me the rate they said they would. I’d recommend them.
Happy to keep it quick and fabulous for you! Thanks, Carrie!
Reviewed Jan. 3, 2016
Ship a Car Direct took care of everything. Their guy stayed in contact with me the whole time and got me updated, so everything was clear and easy. In a nutshell, it was great.
Glad it was clear and easy for you! Thanks for the great review, Martin!
Reviewed Jan. 2, 2016
I had to move from Texas to Washington and Ship a Car Direct had good reviews. The move with them was a good experience.
Glad it was a good experience! Thanks, Tanveer!
Reviewed Jan. 1, 2016
I was moving back from Austin, Texas to San Francisco and I needed shipping for my vehicle. Ship a Car Direct customer service representative was responsive, always got back to me within the hour, kept me abreast of what was going on and followed up with me at the end to make sure everything was good. Overall, it was very easy.
Glad it was easy for you! Thanks for the great review, Evan!
Reviewed Dec. 31, 2015
We moved from San Diego, California to Pennsylvania and needed to ship three of our cars. When I called Ship a Car Direct, I talked to Karen and was impressed. She was very helpful and knowledgeable that's why I picked Ship a Car Direct.
Happy to be helpful! Thanks, Darel!
Reviewed Dec. 31, 2015
I recently moved my car from Texas to Michigan state with the help of "Ship A Car Direct". They delivered my vehicle on time as promised and in good condition.
Happy to deliver as promised! Thanks for the positive review, Deepak!
Reviewed Dec. 30, 2015
I hired Ship a Car Direct to get my car to Florida, because they were very well organized, thorough and kept up with emails. The rep I talked to was easy to work with, the price was reasonable and everything worked out very well. We shipped cars before, and had some problems with the other companies, so I was very concerned. But with Ship a Car Direct, I was very reassured and relaxed through the whole process. I wasn’t worried about it. I’ve been very happy with the whole process and I would highly recommend Ship a Car Direct.
Great to hear you were relaxed with our service! Thanks for the lovely feedback, Jeanette!
Reviewed Dec. 30, 2015
I just moved from Florida to Wisconsin and needed to ship my vehicle. I went to some of the common search engines to find a good transport company with good reviews and then found Ship a Car Direct. I had my vehicle shipped last month and after using it, I found I had a good review for it myself. I took advantage of their online quote calculator but I also went to other vendors as well. The quote I got from Ship a Car was competitive. Moreover, the person who took care of my shipment also guided me very well and gave me all the options. I'll definitely recommend it to other friends.
Always happy to explain your options! Thanks for the great review, Anirban!
Reviewed Dec. 30, 2015
This was an overall good experience. Pick up went as planned. Car delivered in a timely manner. Good communication.
Glad it was a good experience! Thanks for the great feedback, Patty!
Reviewed Dec. 29, 2015
I've never transported a vehicle before. There's a lot of horror stories online and how some of the transporters are not as good as others. I was shipping a pretty high-end vehicle so I was concerned about having it show up and be in the right condition. David from Ship a Car Direct was super helpful. He gave me the overview of how it all works and how they select their transporters and gave me comfort in the process. They were very helpful and very easy to work with. They set me up with a great transporter. My car got picked up and got delivered on time.
Happy to keep it easy for you! Thanks for the lovely review, Alan!
Reviewed Dec. 28, 2015
It was a smooth operation from start to finish and fair with price and the driver was easy to reach. Great customer service and on time! I will definitely be using this company again.
Glad it was smooth for you! Thanks for the great review, Ben!
Reviewed Dec. 28, 2015
I was moving a vehicle cross country so I did a web search and looked at what people had written. Ship a Car Direct looked like a credible company, so I went with them. I spoke with Tom from customer service and he's very informative, provided me everything I needed to make a decision and to get the shipment done without any major problems. To summarize, service was outstanding and timely. It was completely transparent. I was fully satisfied with my customer service experience.
Great to hear we stood up to our positive reviews! Thanks for adding yours, William!
Reviewed Dec. 27, 2015
I and my wife were moving to L.A. and we wanted to ship our car to Arizona and then we can drive from there. So we got our car shipped from Boston to Phoenix through Ship a Car Direct. I googled and looked at a bunch of different car shipping websites and Ship a Car Direct had awesome reviews. The quote seemed fair and was right in the same ballpark as the two other quotes from other auto transports. Theirs was a $100 more expensive but because of the reviews I was like, “Well, I'll just go with them. I feel better about it.” And I did. All my interactions with them leading up to the shipment were good. Furthermore, the driver even though he's not directly affiliated with them was pleasant and friendly. Once the car got delivered, they were cool about letting me know that everything was all set and that it was good to go. It was a very smooth transition. It was an easy, fast and simple experience.
Happy to keep it smooth for you! Thanks for the awesome review, William!
Reviewed Dec. 26, 2015
I was moving my vehicle from Atlanta to Salt Lake City. I contacted several companies and the person I talked to at Ship a Car Direct was most helpful. I chose them because they could fit my needs the best. They were polite and professional. The driver was excellent and took good care. He let me know when he was en route and when he expected to arrive. I would use them again and recommend them to anybody. I was very pleased with them.
Happy to keep it polite and professional! Thanks for the lovely review, Regina!
Reviewed Dec. 26, 2015
Karen helped me with my car shipping. She gave quick responses and settled down everything smoothly. The carrier they assigned to me was excellent. My car got shipped on time and arrived in California after 5 days. Overall great experience with SHIP A CAR DIRECT.
Happy to be helpful! Thanks for the great review!
Reviewed Dec. 25, 2015
We had a great experience shipping my car. The pickup was on the scheduled day. They quoted me a drop-off of either Sunday or Monday. I arrived in Kansas City on Sunday night and upon turning on my phone, I had a message from the transport guy. He could drop off at either 1 a.m. or 6 a.m. I realized that I was only 2 hours from the drop-off location and said that 1 a.m. was fine. I then asked if he was traveling on the same highway. He said yes and that he was planning to stay at a rest area overnight. We arrived at the rest area 2 hours later and my car was already off the carrier, ready to go. We did a quick walk-around and signed everything. It saved several hours of driving and I had my car early!! A very Merry Christmas to me!
Glad to hear you had a great shipping experience! Thanks for the positive review, Rachel!
Reviewed Dec. 25, 2015
My experience with Ship a Car was wonderful. A month ago, they delivered my car here to Seattle a day before promised and it was perfect. I got to watch the car get loaded. The journey there was a little to 1 mile over so nobody drove it around. I love the driver. He was extremely nice and professional. And the guy that delivered it was as good as the guy that loaded it. Everything was taken care of very well.
Great to hear! Thanks for the wonderful review, Dana!
Reviewed Dec. 24, 2015
Ship a Car Direct delivered on what they said they could do: locate a reliable carrier to transport my vehicle. The move was from the SW to NYC. I expected to receive my car in 5-7days after P/U. I was happily shocked to receive the car in excellent condition TWO days after it was picked up!! Throughout the entire process, from beginning to end, Ship a Car Direct made it simple and easy. My customer service representative, Tom, was responsive to any concerns I had and answered all my questions. I give Tom and Ship a Car Direct two thumbs up!!
Happy to make your car shipping simple and easy! Thanks for the great review!
Reviewed Dec. 24, 2015
The vehicle was purchased at a salvage auction in Texas and needed to be picked-up within just a few days and shipped to Wyoming. The auction ended on a Friday, I requested a shipping quote on the same day with an anticipated pickup date the following Wednesday. The pickup date was set for the following Wednesday because I needed time to pay for the vehicle and for the wire transfer to clear. The auction place will not release a vehicle until it has been paid for including any late payment or storage fees. It has to be paid for in 2 business days and it has to be picked-up within 4 business days. I received the shipping quote also on the same day - Friday. Monday morning a carrier accepted the job and called me to ask if he could pick it up sooner. Monday morning I sent the wire transfer to pay for the car, so I explained to the carrier that the soonest it should be available would be the next day - Tuesday.
I received notification that the wire transfer cleared Monday afternoon and the car could now be picked-up. I called the carrier back Tuesday morning and said he could pickup the vehicle. He said he would pick it up that morning (Tuesday). I called the carrier on Wednesday to see if he had picked up the car. He explained that he picked it up on Tuesday and would have it delivered on Friday (one week from the auction date). He called me on Thursday afternoon and said he will be at my house in a couple of hours. I met him at my house and I had the car in my driveway late Thursday afternoon. Matt at Ship a Car Direct was very helpful and was able to make the process easy. Thanks Matt. This is the 2nd time that I have used Ship a Car Direct and Matt did a very good job both times.
Glad to make the process easy! Thanks for the thorough review, Jeff!
Reviewed Dec. 24, 2015
Everything was great. Karen, my rep, was always available and informative with answers to my questions. I found the company honest, easy to deal with, and receptive. Great job all the way around. I would recommend Ship a Car Direct to others.
Always happy to be informative! Thanks for the great recommendation, Calla!
Reviewed Dec. 23, 2015
Shipping a car can be extremely sketchy. In fact, you can be scammed out of 100's of dollars. I was almost the latest victim UNTIL I called Ship A Car Direct! Not only did they explain the process honestly, they caught another carrier who had posted my vehicle WITHOUT me ever signing a contract! Ship A Car Direct literally sent me a copy of the illegal posting and helped me deal with the Unreputable company! Tom returned every single call, and connected me directly with the actual driver. I trust Ship A Car Direct wholeheartedly! I'd use them again in a heartbeat!
Always happy to explain the process! Thanks for the amazing review, Mandy!
Reviewed Dec. 23, 2015
Ship a Car Direct found a truck to ship two cars at two different times, and everything worked out as they explained. It was an excellent experience and we have recommended their services to a friend.
Happy to deliver as promised, William! Thanks for the excellent recommendation!
Reviewed Dec. 23, 2015
Ship a Car Direct is the best in the business of vehicle transporting. My vehicle was delivered in a timely fashion and in excellent condition as I expected and just as Dale stated. Ship a Car Direct is the best.
Glad to be the best in the business! Thanks for the great review!
Reviewed Dec. 22, 2015
We were so pleased with the ease and speed at which our car was picked up and delivered. No problems whatsoever. Would use this service again in a heartbeat. Highly recommend.
Happy to keep it quick and easy for you, Dayna! Thanks for the great recommendation!
Reviewed Dec. 22, 2015
This was my first time shipping a car across the country and I was a bit nervous. Ship a Car Direct had excellent service throughout the entire experience. I even got my car early during the holiday rush! I would definitely recommend this service to friends and family.
Great to hear it was excellent! Thanks for the positive recommendation, Adanma!
Reviewed Dec. 20, 2015
I was moving from Pennsylvania to Florida, and at that time, I had been looking for a certain type of vehicle. I found it in another state, so I had to make the decision of whether to drive it to Florida or have it shipped, and I chose to ship it via Ship a Car. The person I dealt with was fantastic. She made sure she kept in contact with me, and if I had any questions, she answered them. I was a little concerned when she told me that the auto transport would be a certain party, so I looked them up. There are various transport companies with that same name, and the first one I came across had a very bad reputation. I immediately called her and she said it was not them. I double-checked and found the one that she had mentioned. The transporter also did a fantastic job. I ended up tipping him $300 on top of what I paid because he was really good. He was there on time, plus he worked hard for his money. All around, I would definitely do it over again if I had to.
Always happy to keep in touch throughout your transport! Thanks for the great review, Donald!
Reviewed Dec. 19, 2015
Great experience with Ship A Car Direct. The car was picked up and delivered quickly (5 days). Communications with Matt were prompt, clear and no surprises. The driver was courteous. Only issue was with rude folks at the trucking dispatch company. Matt at Ship a Car Direct was quick to respond/resolve to my complaint. Will definitely use again in the spring to ship auto back to NY.
Glad to hear it was a great experience! Thanks for the positive review, Karen!
Reviewed Dec. 19, 2015
Ship a Car Direct gave me a reasonable bid to ship my car across the country. The bid was low enough to be competitive but not so low that the good carriers would pass it over. The bid was picked up right away by Ok Auto Carrier, as was the car in three short days. The delivery estimate ended up being right on, and the driver contacted me the day before he arrived so I could be available to take delivery. Karen, at Ship a Car Direct, kept in touch with me throughout the process. Their videos are helpful too. My car arrived as promised, with no hitches. Many thanks to Karen at Ship a Car Direct and to Ok Auto Carrier for their prompt and professional service.
Good to hear the videos were helpful! Thanks for the positive review, Steve!
Reviewed Dec. 19, 2015
Ship A Car Direct completely put my mind at ease when I was trying to find someone to transport my car from Chattanooga, TN to Vail, CO. After putting an inquiry online, I was inundated with texts, emails, and phone calls from all over, which made the decision much more difficult. I then found Ship A Car Direct and spoke with Tom, who completely put my mind at ease. The shipping and delivery process was explained in detail along with very informative videos on the website.
Within 2 days, Tom had found a driver who met me on time for the pickup, explained everything in detail, and kept me posted along the way. He worked with my daughter's work schedule and delivered the car exactly when he said that he would. It has been a pleasure to work with this company and especially Tom, who made this a completely seamless transition from Tennessee to Colorado. I definitely recommend Ship A Car Direct without hesitation, to anyone that needs their their car transported.
Happy to put your mind at ease, Jenny! Thanks for the amazing review!
Reviewed Dec. 18, 2015
Ship a Car Direct exceeded my expectations in all aspects of the auto relocation. While they weren't the lowest quote we received, we keyed in on the process that they used to rate and retain the haulers they use (was well worth an extra $50 to have that peace of mind!). From start to finish we were sent emails on what to expect and what to do along the way. Scott gave us VIP service all the way. We will 100% use again if we move another auto.
Always thrilled to exceed expectations! Thank you so much for the amazing review, Kevin!
Reviewed Dec. 17, 2015
I had a very positive experience with Ship a Car Direct. They did a very fine job. There were no hidden expenses and the car arrived in perfect condition as it was put on and taken off.
Thank you, Gaele! Great to hear you had a positive shipping experience!
Reviewed Dec. 16, 2015
The agent, Jason, was super nice, and the driver was super polite! My vehicles arrived on time, with no damages whatsoever! Love this experience! Will use them again if I need to in the future!
Happy to keep it nice and timely! Thanks for the awesome review, Virginia!
Reviewed Dec. 15, 2015
The experience was very positive. The representative was personable and responsive to my needs. I would recommend to others needing auto transport services.
Glad to hear you had a positive experience! Thanks for the great review, Terry!
Reviewed Dec. 14, 2015
The service was great. Ship a Car Direct kept me informed and assisted me through the process.
Happy to keep you informed! Thanks, John!
Reviewed Dec. 14, 2015
I was living in LA and moved back to Baltimore, Maryland and needed my car shipped to my location here. Ship a Car Direct has reasonable prices and some good reviews. My rep, David, was very nice and kept the communication between me and the carrier driver up-to-date. It was a very smooth process and I'm satisfied with my delivery.
Happy to keep it smooth for you! Thanks for the great review, Justin!
Reviewed Dec. 12, 2015
We previously had a bad experience with another company in attempting to ship the car. After many delays and excuses, we went online and found SHIP A CAR DIRECT and our thoughts about the industry totally changed. Matt was very courteous, returned our calls promptly and pick-up and delivery were exactly when stated. I will always call Ship a Car Direct to ship my cars.
Sorry to hear you've had a bad shipping experience in the past, but glad we changed your opinion on the industry. Thanks for the wonderful review, Richard!
Reviewed Dec. 12, 2015
Everything was as Dale said it would be. Carrier kept up communication and followed through on the original dates. Car came without a scratch.
Happy to stay in touch throughout! Thanks, Harry!
Reviewed Dec. 11, 2015
Excellent transaction. The car was picked up quickly and delivered in 5 days. Communication with the broker and with the driver was easy and effective. I would highly recommend them to anyone needing this service.
Glad to hear communication was easy! Thank for the great recommendation!
Reviewed Dec. 11, 2015
I offered to send my friend's car to him and we went with Ship a Car because they have a really good review. I was given a fair quote and the agent I dealt with was really good. She keeps on following up on everything from beginning to end and the driver that picked us up was also great. Overall, it's been a good service. I would definitely recommend anyone who needed to ship a car to use Ship a Car Direct.
Glad to follow up throughout! Thanks for the positive recommendation!
Reviewed Dec. 11, 2015
I would like to recommend the team at Ship A Car Direct for doing a wonderful job! It was my first time shipping a car from Boston to San Diego in Nov 2015. I was nervous about this. First thing I noticed is that David from Ship A Car Direct is very responsive. As soon as the process started going, the company also sends out numerous communication/videos to help you anticipate what is to come. There is a 24/7 communication phone # and someone really answers your call! David is very responsive by email or by phone to answer questions. Ross and Bruce on the team also had helped resolve issues with the carrier. This company is definitely trustworthy and does a very good job!
Happy to be responsive, Sandy! Thanks so much for the awesome recommendation!
Reviewed Dec. 10, 2015
Ship A Car Direct was professional, courteous and prompt in responding to my request for a quote for my vehicle's transportation. Angela walked me through the process, and the assigned carrier picked up and delivered my car in the time frames communicated. My car arrived in excellent condition.
Happy to keep it nice and prompt for you! Thanks for the great review, Allen!
Reviewed Dec. 10, 2015
My son was in college and we needed to get his car down to Florida. When I talked to Ship A Car Direct they were very honest about the process. I got a quote from Jason and it seems fair. I had done a lot of research and to my surprise found that Ship A Car has to be really careful with low quotes. I wasn't inundated with the emails trying to get me to use the service. Furthermore, the carrier that Ship A Car used was very professional and polite. It was excellent overall.
Great to hear it was excellent overall! Thanks for the positive feedback, Sally!
Reviewed Dec. 9, 2015
Tom was our customer service rep/agent. He was very transparent with information about the process to ship our car from California to Iowa. He was helpful, responsive, and proactive with sharing helpful information. We would definitely use Ship-A-Car-Direct again.
Happy to be helpful! Thanks for the great review, Julie!
Reviewed Dec. 8, 2015
At first I was afraid I'm gonna get ripped off because I don't know anything about Ship a Car. But they were excellent and I felt confident in my transaction with them. There was this one guy who called me and he was aggressive, wanted to set up the date. He wanted me to give him a deposit and said "Well I just want you to know that you better be careful because there's a lot of people that are gonna try to rip you off". And I'm thinking to myself "You're probably one of them". He was nothing like Scott, my broker at Ship a Car. Scott said "Nope. You're not ready for it? You want us to come back and pick up your car another day? Doesn't work out? No worries." I liked that and the reviews so I went with him.
It was the tenth of November when I sent the car to my daughter who was doing an internship at Disney World. I was nervous because I work, and what's gonna happen if I'm not home for them to pick-up the car. But Scott was very encouraging and calming. I work at a hospital and thought it's gonna be hard for their big truck to get in and out. And my daughter lives in the housing with Disneyland in Florida and it's also very hard for that car to get in there so I was stressing about that too. But Scott said "If it doesn't work out, we're gonna do something different. Don't feel stressed". I loved that about him.
And the company that they hired, Unique Transport, is top of the line, not some old shyster. The driver called me and said that he is 25 miles getting into Tucson and should be here within an hour". I was at work, the car was at home, so my neighbors all got together and one was gonna be home that time, so it all worked out. It was such a simple and easy transaction. I will definitely use Ship a Car again. In fact, I told Scott that if customers are apprehensive like I was, to tell them to call me and he can give them my number. I also tell everybody at the hospital about what Ship a Car has done for me. I don't even care if they're shipping a car. I want to use Unique Transport as well when I bring the car back because there was nothing wrong with the car when my daughter got it.
Happy to keep it simple, easy, and low pressure for you, Annmarie! Thanks so much for the amazing review!
Reviewed Dec. 7, 2015
We were moving and had to ship my car so I had Ship a Car's service. Their price was still a little lower that what I was getting from other people even though their online quote calculator gave a price which is a hundred dollars more. Moreover, although we made a last minute move, the broker was able to find a carrier to get my car. We worked with them on a tight deadline and they were able to meet that. The carrier got our car to us within two days so it was there the next day after we arrived. It was a good experience and I'm one happy customer.
Happy to help accommodate a tight deadline! Thanks for the great review, Marcella!
Reviewed Dec. 5, 2015
I dealt with Tom at Ship a Car Direct and he and the organization far exceeded my expectations. Great communications in the decision-making phase; no hard sell or repetitive "Are you ready to ship?" messages. Just professionally presented useful information. This aspect of their selling process coupled with exceptional customer ratings sold me on Ship a Car Direct. Everything that happened after my agreeing to have them serve as my agent validated my impression of the company and my agent, Tom, as highly professional, sincerely focused on their customer and having the highest ethical standards.
My Nissan Leaf was delivered from Atlanta in an enclosed trailer by a friendly driver who kept me apprised of his progress on the way to my home in Coastal Alabama. He delivered my car in perfect shape a few hours earlier than promised. A very well managed, competent company, Ship a Car Direct is probably #1 in their business. They, and Tom, are #1 by my assessment and I highly recommend them for any vehicle shipment.
Always happy to exceed expectations! Thanks for the great review, Peter!
Reviewed Dec. 4, 2015
My overall experience with Ship a Car Direct was great. The car got there before expected.
Glad it was a great experience! Thanks for the positive review, Cynthia!
Reviewed Dec. 4, 2015
Everything was good - good communication, priced reasonably, was delivered at the time quoted. Car returned in good condition - a little dirty, but was in an open carrier. Karen gave me her no. and kept in touch. She sent me emails so I had her info.
Happy to keep in touch throughout! Thanks for your review, Therese!
Ship a Car Direct Company Information
- Company Name:
- Ship a Car Direct
- Year Founded:
- 2008
- Formerly Named:
- Safe-Direct Car Shipping
- Address:
- 150 Murray St Unit 224
- City:
- Niwot
- State/Province:
- CO
- Postal Code:
- 80544
- Country:
- United States
- Website:
- www.shipacardirect.com
