Ship a Car Direct Reviews

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About Ship a Car Direct

Ship a Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.

Pros
  • Door-to-door shipping
  • No upfront deposit required
  • $500 built-in insurance
Cons
  • No terminal-to-terminal shipping

Ship a Car Direct Reviews

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    Page 18 Reviews 3040 - 3240
    Verified purchase
    PriceStaff

    Reviewed Dec. 3, 2015

    I moved so I needed to ship my vehicle. The quote that Ship a Car Direct gave me was good and the customer representative was helpful and professional.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the great feedback, Alison!

    Verified purchase

    Reviewed Dec. 2, 2015

    The whole system of Ship a Car Direct was good to go. I used the online quote calculator and I feel that the quote given to me was fine. Everything was good.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to be "good to go"! Thanks for your positive feedback, Matthew!

    Verified purchase
    StaffDelivery & Shipping

    Reviewed Dec. 2, 2015

    It was my first time shipping my car (cross-country no less), and Karen at Ship-A-Car-Direct made it so easy and comfortable. She was there to help and reassure me every step of the way. The company has great reviews, and for good reason! If I ever need to ship a car again, I will definitely be using SACD!

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it easy for you! Thanks, Alex!

    Verified purchase
    StaffDelivery & Shipping

    Reviewed Dec. 2, 2015

    I contacted Ship A Car Direct online on Wednesday before Thanksgiving. Karen contacted me by phone within a few minutes and said she thought transport would be arranged fairly quickly. I was dubious due to the holiday. Within an hour, the driver had contacted the party shipping the vehicle in Maryland. The vehicle was picked up on Friday afternoon after Thanksgiving and was delivered to me in Texas on Monday after Thanksgiving. And in great condition. I had great service and would recommend using Ship A Car Direct. I was very pleased since I had requested transport by Reliable Carriers and had waited over four weeks getting nothing but lip service.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to provide prompt service over the holiday! Thanks, Jon!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Dec. 1, 2015

    I compared rates, went online and read reviews about a number of different carriers, and most people had a positive outcome when using Ship a Car Direct. I've never shipped a car, so I felt it needed to be a combination of what people had witnessed and experienced, and a good rate. And I was pleasantly surprised with Ship a Car Direct when I had them ship a car I purchased in Indiana to Texas. The car was delivered to my door and was right on time.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Always happy to exceed expectations! Thanks for the good review, Charles!

    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 30, 2015

    I moved from Arizona to Northern California and used Ship a Car Direct, the experience was fantastic. The customer service was great as I was kept informed and up to date throughout the experience and my vehicles arrived in better condition than when they were picked up. The pricing was very competitive. I would certainly use this company again or recommend them to anyone looking to ship a car.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you informed throughout! Thanks for the great review, Martin!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 30, 2015

    I checked on the internet and Ship a Car Direct seemed to be a very reputable company with good comments and remarks. I called and the person that I dealt with was very friendly and easy to work with, so I went with it. I had my vehicle transported from Washington State to North Carolina, where I'm currently residing.

    I was given a quote and it wasn't the lowest price, but wasn't by any means the highest as well. Just based upon what it sounded like, the service, I went with it--and it's excellent.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the excellent review, Butch!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 30, 2015

    After researching and reading about car shippers in preparation for shipping my son's car to Florida, I was afraid of what might happen and despairing of finding one that would be honest. Ship a Car Direct was open and honest about the process from the very first call. They found me a driver very quickly and the driver was professional and polite both in dealing with my 20 year old son and my 80 year old mother in law on delivery. I was very relieved and satisfied.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Always happy to be honest about the process! Thanks for the great review, Sally!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Nov. 29, 2015

    It's the third time I have used Ship a Car Direct to move my Porsche 911 coast to coast. The service has been excellent and delivery in time.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the great review and the repeat business, Tahir!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 29, 2015

    I was moving to Texas, so I needed to ship my vehicle. I interacted with their customer service rep mostly through emails and calls, and the payment was straightforward. Scheduling the carrier worked fine, too.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the positive feedback, Shamik!

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 28, 2015

    They picked up the car on time and I received my car on date. Ship a Car Direct was good. One of my friends referred it to me so I can always refer to some of my friends.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for your positive review, Anirban!

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 27, 2015

    I have a friend who is very difficult to please, and she swore by Ship a Car Direct. So, when my husband wanted to move his car to California from Illinois, he chose Ship a Car. Their customer service representative was very explicit in telling me all about what they do and they gave me a quote. He also followed up with emails on different tips on different things to do and what to avoid. There was enough communication, which was very nice. Our experience with them went fine from beginning to end. All questions were answered and everything happened the way it was told would happen. Overall, they were very honest and pleasant. We will definitely use them again.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to stay in touch throughout! Thanks for the great review, Donna!

    Verified purchase
    Staff

    Reviewed Nov. 27, 2015

    Overall great experience using Ship a Car Direct! The rep that I worked with, Karen, was very easy to get in touch with. She checked in with me several times before pick up & followed up until my car was delivered.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to stay in touch throughout! Thanks, Brittani!

    Verified purchase
    Price

    Reviewed Nov. 25, 2015

    I was relocating to a different place so I tried to look online for some car shippers. Ship A Car gave me a pretty reasonable quote and their deal looks good. Their online calculator was very helpful, too so everything worked good and I feel satisfied.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for your positive feedback, Jie!

    Verified purchase

    Reviewed Nov. 25, 2015

    The experience was great. Cannot say enough about Karen. When a company states they are with you from start to finish that's what I expect and they did just that. Think I've found my transport company.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be with you every step of the way! Thanks for the great review, Barbara!

    Verified purchase
    Customer Service

    Reviewed Nov. 24, 2015

    I was relocating from New Jersey to Washington State, so I looked online for a shipper and found Ship a Car. I took advantage of the online quote calculator which showed me the price range. As soon as I finished placing my order online, someone from Ship a Car Direct called and told me that he was going to send me a video and link and tell me all the tips. I didn't look at the video because I already know. I shipped a car before and this is the second time. They just told me the estimated date when they're gonna be available to pick up my car and how I'm going to pay for it. So first, you pay a deposit and then pay the driver once it's there so there was no problem the whole time. The process was pretty simple. No headache like when people are picking out which company to use all the way to getting the car and worrying about a dent and scratches. The communication was good. They also called me a day before delivering my car. I had no problem.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was simple! Thanks for your positive review!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 23, 2015

    My experience with Ship a Car Direct was almost flawless. After speaking to Tom the first time (prior to placing order), he followed up multiple times by email with excellent information. He sent short videos that answered most every question that I had and also gave excellent insight into how the industry works and what to realistically expect from pickup to drop off. Only glitch was delivery was a 4-5 hours later than expected. I would surely use SaCD again in the future. No need to call any others.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you well-informed Thanks for the positive review, Brian!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 23, 2015

    After careful online research, I chose Ship a Car Direct to transport my Avalon from Florida to California in an enclosed carrier. Matt, my contact person was very attentive throughout the entire process. Matt emailed me updates and links to helpful videos. He never pressured or hassled me with daily phone calls but let me know he was only a phone call away if I had questions. My car was assigned to Best Auto Movers for the actual transport and Paul, the driver, was both competent and professional. My car was picked up and delivered on time at a competitive price. I was very happy using this company.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to hear that you are happy! Thanks for the great review, Nancy!

    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 22, 2015

    I had a great experience working with Karen. My car was shipped in the time frame I need, and arrived safely and quickly. I was able to contact the carrier as needed without any problems. I would use Ship A Car again.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it quick and safe for you! Thanks for the positive review, Danielle!

    Verified purchase
    PriceStaff

    Reviewed Nov. 22, 2015

    I bought a car in California and I had to ship it to Minnesota. I used Ship A Car Direct and utilized their online quote calculator. The quote I got was expensive. As for their CSR, they were generally helpful but they can be more responsive in the future. We communicated through emails and phone calls.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for your positive feedback, May!

    Verified purchase

    Reviewed Nov. 21, 2015

    This was my first experience shipping a vehicle. If I ever have to do it again, I'll definitely use Ship a Car Direct. I made my first call to them on a Friday, and the car was in my driveway the following Tuesday. Dale and the team kept me updated and informed every step along the way.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you informed throughout! Thanks for the positive review, Michael!

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 21, 2015

    I used Ship a Car Direct as my first experience shipping a car. I didn't know what to expect and was really nervous but Karen put me at ease when she explained the process and kept in touch the whole time. My car was delivered without any damage and in time. I will recommend Ship a Car Direct to anyone who needs to ship a vehicle.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to put you at ease with the process! Thanks for the great feedback, Erick!

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 21, 2015

    Tom worked with me to get my car moved from Virginia to California. Tom was on top of the game since he gave me the quote. He explained all the process to me at the beginning and all went as he had told me at the start. The whole process was smooth and timely. I would recommend Ship A Car Direct anytime. I would definitely use them in the future if any need arises.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Great to hear it was smooth and timely! Thanks for the great review, Ramanan!

    Verified purchase
    Delivery & Shipping

    Reviewed Nov. 20, 2015

    They were easy to work with on getting my new vehicle shipped across the country. It came in one piece and I'm happy with the services I received.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it easy for you! Thanks, Chris!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 20, 2015

    I needed to move my car across country and after interviewing several companies I chose Ship a Car Direct. They found a great trucking company to ship my car. They also kept me informed about my car the entire time it was being shipping. My customer service representative was Dale and he was wonderful! He stayed in touch with me until my car was parked in front of my house. Also, there was no damage to my car and it was just fine when I got it. I highly recommend Ship a Car Direct and Dale if you need to ship your vehicle.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you informed! Thanks for the great recommendation, Jeri!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Nov. 19, 2015

    They arrived on time and shipped 2 cars cross country in 3 days. Very pleased with entire transaction.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks, Robert! Glad it was quick for you!

    Verified purchase
    Staff

    Reviewed Nov. 19, 2015

    Car was shipped from Fort Wayne, IN, to Punta Gorda, Florida. Accomplished on my timeline. Extremely satisfied with broker and trucking service. Very professional and friendly.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it nice and timely for you! Thanks for the great review, Bob!

    Verified purchase
    Customer Service

    Reviewed Nov. 18, 2015

    Everything was handled professionally for my cross country transport. Excellent communications from both broker and carrier. All expectation were met, and most importantly, my car was transported safe and sound.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to deliver safe and sound! Thanks for the excellent review, Harvey!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 18, 2015

    Our kid went to college in Colorado and there was no way I wanted him to drive the car across the country, so we shipped our vehicle. I browsed online and looked at a couple of different things. A couple of the websites confused me so much that I just knew right away I was getting myself into a situation where I'd have no idea what it actually cost until they had kidnapped my car and put me in a position where I had no recourse but to just basically give them whatever they ask for to get it back. I ended up using Ship a Car Direct. I spoke on the phone with the broker at length and just felt like I probably had an all-inclusive cost that I could keep in my head and I knew I wouldn't get smoked when the car got dropped off. I've never shipped a car before, but I went through how it works three times with the broker. So I pulled the trigger.

    I don't know if the quote given to me was a little higher or lower but it ended up costing about what I thought it would cost. My whole experience was easier that I thought it would be. And the car got there a little quicker than I expected, which was nice. My kid was pretty pumped when it showed up 2 days after the guy picked it up. It was all positive. They're very good and informative. Everything that they said would happen, happened. There were no surprises, no hidden fees. I have recommended them to my neighbor who wanted to know because her kid wanted his car too.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was easier than you thought it would be! Thanks, Doug!

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Nov. 17, 2015

    After reading reviews of various auto transport companies, I decided to go with the best rated, even if it was possibly going to turn out to be more expensive. So glad I did! The total experience was as I expected (excellent), without any miscommunication, misunderstanding, delays outside of quoted time frames for pick-up and delivery, and without damage to the vehicle. I would definitely use this company again without hesitation.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was excellent (as expected)! Thanks for the awesome review, Gregg!

    Verified purchase
    PriceStaff

    Reviewed Nov. 17, 2015

    Ship a Car Direct had the best cost and schedule that accommodated my move to a new town better. I got a quote from their online calculator and spoke to their rep. Steven was very proactive so things were good. We figured out the price that I was able to pay and we went from there. The whole experience was really good. Everything from Steven to the people at the carrier themselves when they were already selected and being out, was okay. The pick-up had a little bit of an issue because they didn't explain that the vehicle couldn't be picked up where I was. I had to drive the vehicle and had to take a cab back to my home. Moreover, I was going to give the delivery driver a tip anyways but he asked for a tip and he wasn't satisfied with the tip and made faces, so that wasn't cool. But overall, the car arrived well and everything else.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it went well overall! Thanks for your feedback, Fabian!

    Verified purchase
    Staff

    Reviewed Nov. 17, 2015

    I found Matt to be informative and oh so helpful for me. I personally had not had to do this research and contact by myself and he was wonderful. The carrier was also extremely nice and efficient. I would call Ship a Car Direct if I ever need this assistance again.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be nice and helpful! Thanks for the amazing review, Joan!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Nov. 17, 2015

    Used Ship A Car Direct to send a RAV4 from Columbus, Ohio to Oregon. Final price was close to what David had estimated. Worked with David to make the shipment more attractive to carriers and it worked. Delivery took about 5 days. David also helped avoid a potential concern on the delivery by discussing with the carrier. Have used Ship A Car direct before, and would use them again.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the positive review and the repeat business, Joe!

    Verified purchase
    PriceStaff

    Reviewed Nov. 17, 2015

    I have used Tom three times with Ship a Car Direct. He is honest and open about what the time frame might be. He keeps in contact with you once the car is listed to give you updates. His prices are within reason. I have used Tom three times for three different moves. It really says something about a person/company if you will continually use them. Tom is outstanding!

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks so much for the outstanding review and the repeat business, Rebecca!

    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 17, 2015

    Excellent customer service, reliable carrier. Competitive pricing. Highly recommended.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the excellent recommendation, Natasha!

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Nov. 17, 2015

    My in-laws gave us a car and I had to get it to my house. I called Ship a Car, spoke to a guy who had a good quote, had a good timeframe. Then when it was time to actually do it, I could never get a hold of him. So I called again and got this lady, who then quoted me a $50 more price but I thought it was still probably something that was doable, and we went from there.

    It was a scary thing but it tended to work out. The car arrived. The gentleman driving the truck gave me about a half-hour notice that he was coming. And then when he got here in Northern Atlanta, he said he couldn’t drive the large truck into my neighborhood. So could I get a ride with somebody to come and get the car from him, which was in a parking lot off of I-75. I said, “No, I have nobody to get me to the car or to the parking lot to drive it home.” He said, “Well, then, I could probably drive it off the truck and drive it to your house. And you could drive me back to the truck.” And I said, “Well, if that’s all we got, I guess that’ll work.”

    I'm happy with my experience although the car was on a truck that had six other cars on the truck. The car came to me absolutely filthy. I had to run it through two $5 car washes to get the junk off of the windshield and actually drive the car. I have never seen a car so filthy. It was amazing, it’s like he drove it through 2500 miles and through a hurricane or something. But it got here. I just wonder how much of that dirt got into the fins of the radiator. We did end up trying to wash out the radiator. Other than that, it was okay.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for your feedback, Shaun! You are absolutely right: cars are transported on a truck with 6-8 other vehicles and they all arrive pretty dirty after a cross-country transport.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 16, 2015

    I had to go to California for graduate school last September and I needed to ship my car from Indiana. I did some research to see how much it would cost for this business after shipping. I asked Ship a Car Direct to make a quote to compare them with different companies and I also viewed reviews from the previous customers. I eventually chose Ship a Car Direct because the price range for shipment was within $950 and $1400 and they offered me a fair price of $1105. Another reason I went with them is because it's a reference from my friend.

    I had a very good experience with the salesman. He lives in New York, but he answered all my questions before shipping when I called him. And then I place my order and they updated all the information on time. They also called back after the car had shipped. And the carrier that they used was very good as well. I'm very impressed with the driver. He contacted me even during his driving to update me on the situation of my car at the middle of the day. And, it only took them 5 days to ship my car. Overall, I had a very good experience with Ship a Car Direct.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear it was a good experience! Thanks for your great feedback!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 16, 2015

    We needed our car to be shipped because we were moving from the east coast back to the west coast. We had used Ship a Car Direct once previously when we had our car shipped from the west coast to the east coast a couple of years ago. So we decided to use them again. We contacted the same guy who we worked with last time and he provided us the quote, which I think was fair. My husband moved back to the west coast earlier than I did so we had chosen another company to ship one of our cars. We weren't as pleased as we had been with Ship a Car Direct, which is why we went back to them for our second car being shipped over. The quote was a little bit higher than the other company we used but we felt it was well worth it. There was communication with not only our contact there, but the actual driver.

    Our contact touched base with me not only by phone but also by email. He made sure that he was prompt. He made sure that we were all taken care of. He made sure that the truck driver contacted us and he made sure to connect with us whenever possible so that I didn't have any questions and that I wasn't left hanging regarding our pick up or the delivery or our car. He did take care of it rather quickly. I think they only had a couple of windows for it to be picked up, so he was able to work with us on that. They seem to work with very reliable drivers as well. The truck driver was able to work with us on picking up the car within the specific time period we provided. He also kept me updated on his whereabouts with the car and made sure that he gave me ample notice to make sure that we'd be home as it was dropped off on a Sunday.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to keep you in the loop throughout! Thanks for the great feedback, Kristi!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Nov. 16, 2015

    Ship a Car Direct provides a really good service. I needed to have my vehicle shipped because I was moving from Washington DC to California cause for a new job in LA. So I shipped my vehicle 1 month prior to my arrival here to my brother. The reason why I chose this service is because of my son who used to live in Georgia. He was in school over there and when he came back to Washington and shipped his car, he told me that he had a good experience, so we used the same service. The price was reasonable considering the distance and service was excellent especially the attention given to shipping the car.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear the service was excellent! Thanks for your positive review!

    Verified purchase
    Customer Service

    Reviewed Nov. 15, 2015

    Ship a Car Direct has helped me ship my vehicle when I moved. It was really good. I have shipped one time before and I chose to ship it again with them. The level of service is excellent so far. I also had no problem with their customer service. I'm satisfied with the experience with Ship a Car and I will certainly recommend it to my friends.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the great review, Farooq!

    Verified purchase
    PricePunctuality & SpeedDelivery & Shipping

    Reviewed Nov. 15, 2015

    I need to ship my vehicle because I was relocating. The process with Ship a Car Direct was straightforward, dealing with the person that actually set me up at the point where the person came to pick up my car and also to the point where it got delivered. It was good. The quote given was competitive - not too high, nor too low. The service was good and prompt and everything was priced reasonably. I would recommend them for anyone that’s looking for shipping their car and stuff.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to keep it timely and reasonably priced! Thanks, Ramesh!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 15, 2015

    We are moving from Pennsylvania to Arizona so I needed to ship my vehicle. I used the online calculator to get a quote and it was very competitive. The quotes were pretty much the same depending on the various vendors, so it wasn’t that much of an influence. It was the general feeling I have with all the descriptions with the guy on the line that made me decide to go with Ship a Car Direct. He made me feel confident. I had a very good interaction with them. They're very communicative and prompt. My two cars arrived all safe and no damage, that was a good outcome.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Glad our rep helped you feel confident in the service! Thanks for the positive review!

    Verified purchase
    Staff

    Reviewed Nov. 14, 2015

    We were moving from Chicago to Nevada so we contacted Ship a Car Direct. We didn't have any experience about any transport company so we have gone from the reviews. Initially when we booked the car for the transport, they took two to three days to find a carrier. But once they found a carrier, everything went very smoothly. They are good and whatever they say, they do it nicely.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to handle it nicely for you! Thanks for the positive review!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 14, 2015

    When I took a new job in Mountain View, California, I got Ship a Car Direct to transport my car from my parents' house in Norcross, Georgia over to my new residence. Ship a Car Direct had positive reviews online and one of my best friends had used Ship a Car Direct from Georgia to LA a couple of weeks before and he had a positive experience with them. So I did an online quote using their online calculator to get a general price for my transport. Then a representative named Kay reached out to me. I communicated with her for the most part and generally, I was impressed. Kay was super-responsive to me.

    In general, a lot of these auto transport companies are a little shady. They're like a broker and a black box, and I had dealt with some other people who were a lot more pushy and were trying to sell me all sorts of stuff. But of the companies I talked to, I was most pleased with Ship a Car Direct mainly because they were the most responsive and seemed to be the most honest.

    The only problem I had was that Ship a Car Direct was the broker. They hired a company, the CAA Transport, which was supposed to pick up the car and originally said they would pick up the car on Sunday morning. Then I heard from the guy who's picking up my car, who said it would be picked up on Sunday evening. Then for the next 24 hours, I couldn't reach him. He didn't pick up my car. Then Monday came and I was flying out Monday evening, and I didn't hear anything from him until right before I left for my flight, so I had to scramble to have somebody give him my car. There was some breakdown in the communication and it was picked up late. On the plus side, that was the only bad experience I had with them and my car was dropped off very early.

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    Response from Ship a Car Direct

    Thank you for your honest and positive feedback, Jonathan!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 13, 2015

    I wanted two cars in Arizona so I drove one down and I needed somebody to take the other one down, so I hired Ship a Car Direct. I just tried them and they worked fine. I thought the online calculator was fair and worked out well. The quote I was given was competitive. Also, the customer service representative was fine. The level of service provided was excellent.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Great to hear the level of service was excellent! Thanks for the positive review, Dave!

    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 13, 2015

    I was extremely pleased with our recent car transport from Florida to California. The pickup and delivery were on time. The service was very courteous and prompt. We were able to communicate with the company and the driver, and the price was great.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it nice and prompt! Thanks for the positive review!

    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 13, 2015

    I was moving across the country and I wanted to ship my vehicle. I read good reviews about Ship a Car Direct so I chose them among other companies. They had good and competitive quotes, and for the most part, their customer service was good. The only issue I had with them was, they repeatedly sent the same email two or three times. And when my provider had been locked in, they sent the same email three times for the deposit to put down. But overall, my experience was good.

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    Response from Ship a Car Direct

    Thank you for the positive review, Sean!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Nov. 12, 2015

    I was moving across the country, so I needed a car. I looked online, read reviews and looked on user forums. I noticed that a lot of companies have decent ratings, but they're pretty sketchy. I wasn't entirely certain about Ship a Car Direct either. They seemed pretty well-rated by some other metric as well and on the Better Business Bureau which is also not necessarily that reliable, but I went with them and contacted the agent who was pretty nice and informative. Also, when I got the estimate from them, it was quite low, so I started continuing with that. I was fairly uncertain about the whole thing but I was happy with the price and the process.

    I had an agent who was the guy emailing me and talking to me on the phone quite often, which was good because he remained as a point of contact for the process. I have a lot of questions, I was moving across the country and my car is important to me so it was nice to have a point of contact who I could talk to a lot at any point. He was definitely available in normal business hours. He was pretty busy occasionally, but I'd leave him a message and he'll contact me back later that day, so interacting with him was fine. He explained the whole process and gave me some tips. They're the middleman, so whatever interaction they had with me was pretty nice, but the ultimate shipping companies they set me up with were really good, and apparently that's what Ship a Car Direct prides itself of. I'd recommend them to a friend.

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    Response from Ship a Car Direct

    Glad to be your point of contact! Thanks for the positive review, Simon!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 12, 2015

    Ship a Car Direct was great right from the start. I needed to ship a car from Washington State to my son in San Diego CA. They were very efficient, courteous and right on top of things. My vehicle was scheduled for pickup in just a few days. I had the phone number of the trucking transport and was able to talk to them all the way. The car was delivered on time and with no damage. Emily was excellent, she kept in touch through the whole process making sure all was going well. She also gave very helpful ideas on how to help me assure my vehicle was delivered in the condition that it was in when picked up. I would definitely recommend anyone wanting to transport a vehicle to trust Ship a Car Direct. You will be happy with the service.

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    Response from Ship a Car Direct

    Happy to stay on top of your move! Thanks for the great review, Nancy!

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 12, 2015

    Did my homework before just using any vendor. Was lucky to get Karen who responded quickly and screened a company who fit my needs perfectly. She followed up during and after the car was delivered. All went according to my plan to surprise our 17-year-old granddaughter for her birthday.

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    Response from Ship a Car Direct

    Glad we stood up to your research! Thanks for the great review, Mike!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Nov. 12, 2015

    It was my first time to transport my vehicle. I had moved to this north Virginia area and had my car back in LA, so I wanted to get it here. I read some of the reviews on auto transport companies and made some calls to different shipping companies. The reviews of Ship a Car Direct were reassuring and my point of contact there, David, sounded more direct. Everything was more plain and simple when I spoke to him. So I took a chance in getting their service and it turned out to be a good experience. The quote that I was given was reasonable and better, and also they would have covered everything. When they got here, I didn't sign until I had inspected the car fully and was satisfied that my car was in the same condition that I left it. So those are some of the reassuring points and that's how I went about it.

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    Response from Ship a Car Direct

    Happy to keep it simple for you! Thanks for the positive review, Shamas!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 11, 2015

    I needed to ship a vehicle to my son. I researched on auto transport companies and I noticed that some advertise better reviews than they actually had so after reviewing ten of them, I picked out Ship a Car Direct. I called them up when I finally decided to go with them. There was a truck going through so I met the truck driver and he picked up the truck. All the interactions I had with Ship a Car Direct were good. They were very helpful and advised me what was going on. I had a very good experience with them. The car was delivered with no problems.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the positive review, Robert!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 11, 2015

    Ship a Car Direct made my entire experience easy and quick. The representative helping me, Matt, gave me all the information I needed about the shipping of my car, and he gave me many resources (videos, phone numbers, FAQ links, etc) to find out any additional information. Communication with the company was always quick and helpful. My car went from CA to MO in just 4 days! Completely hassle-free, and also the most affordable rate I found! Thanks so much Ship a Car Direct!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was quick and easy! Thanks for the great review, Lydia!

    Verified purchase
    Customer ServicePriceDelivery & Shipping

    Reviewed Nov. 11, 2015

    I needed to ship my vehicle because I relocated from the east coast to the west coast. I chose Ship a Car Direct because it seemed expedient at the time. It was easy to do it with them. I took advantage of the online calculator to get a general price range for my transport. I put information in and then you get inundated by everybody in the industry. I have to put information in terms of an email address or a phone number so that they can contact me. The quote that was given to me was fair. It seemed fair based off of pricing that I got from other people.

    My interactions with the customer service representative was brief and to the point. Whatever was discussed happened, so overall there was too much communication, but too much communication is better than not enough. My only comment is they closed shipping, they desire to have you give references and you share information online about the experience. I appreciate them wanting it from a marketing perspective, but it did seem a little burdensome.

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    Response from Ship a Car Direct

    Glad it was easy! Thank you for the positive feedback, Scott!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 10, 2015

    I was moving across the country and I didn't want to drive so I shipped my vehicle. I received a number of quotes and they were somewhat comparable in the range. The deciding factor was reading up on other reviews. And the other ones weren't exactly as reputable as Ship a Car Direct so I went with them. I worked directly with Karen. My girlfriend was actually helping me with obtaining quotes and locking down a carrier and both of us separately interacted with Karen and thought she was fantastic. We were able to use the online quote calculator and that's how we essentially got quotes from everyone, inputting the information and then getting back what they'd be able to offer. We had side-by-side quotes from a number of carriers and so it was helpful.

    Honestly the quote was a little bit higher than some of the other ones but the tipping point was related to the reviews and feeling comfortable with our interactions with those that we contacted directly. Karen was there up front. She gave me the appropriate information I needed to hand off to the carrier. And then she followed up at the end of everything from that standpoint. My biggest concern was I had booked maybe a month or three weeks out from my desired pickup date and I was a little agitated leading up to the carrier calling me 24 hours in advance that they will be there tomorrow. So I think the 72-hour window of possible pickup and just being a little nervous because I knew I had a deadline as far as when I had to leave, that was the only part that was shaky.

    But otherwise, Karen was extremely helpful from the very beginning to the end. She was available if I needed anything. If I had questions, I could call her or I could email her. Her responses were prompt and they were thorough so I didn't have any questions as far as necessary paperwork and what I needed to look out for and do during the process.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the great review, Karlyle!

    Verified purchase
    Staff

    Reviewed Nov. 10, 2015

    I use Emily from Ship A Car Direct and highly recommend her. Responsive, caring, attentive and trustworthy. It's as good as it gets. Good luck.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Great to be "as good as it gets"! Thanks for the positive review, John!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 10, 2015

    I was doing a cross-country move, so I went online and Ship a Car Direct had a good price. They were very helpful and I had no issue with the actual shipping company. But the customer service reps were a little late in picking things up. They weren't very responsive to my calls. When I called Ship a Car Direct, they got things going and were very helpful in explaining to me how everything worked. Stefan was super responsive and helpful throughout the whole process. It ended up working out great.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it ended well! Thanks for the positive review, Chris!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 10, 2015

    I've used Ship a Car Direct once before and had a great experience, so when I was relocating from California to Florida I contacted them again. I called the person that helped me the first time and she arranged everything for me. Her name is Gabby and she's great. I trusted her and I felt like she was going to get me a fair price and is going to put me with a carrier that they had a good experience with in the past. I've referred about three or four people through her already.

    I randomly got her the first time, and she was fantastic. She gave me a good quote and then an advice that, in that line of business, it's almost better to get another quote a week before I leave because I can get onto a carrier that's trying to get across the country and fill their truck. She was able to get me another quote which went down a little bit. I felt that it was very fair and she walked me through the process. This was the first time I'm moving on my own. I typically had companies move me across for a job, so I haven't had to handle that before.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to walk you through the process! Thanks for the great review, David!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 9, 2015

    I chose to go with Ship a Car Direct because I bought into the security/safety they spew all over their website despite the fact that they were upwards of $300 more than the lowest bidder for my vehicle transport. I was quoted at $795 with a $30 online rebate. When it came time to pay the bill was $825 (SCD charge and transporter combined) and I asked about the online $30 rebate. At this point in time it was easy to get a hold of Emily and she informed me that a survey would be sent to me and after completing the survey I would receive the rebate.

    At this time I thought this was a little hinky, but according to their helpful website, I decided to put my concerns aside and against my better judgment thought these guys seem reputable. The day came to move transport my vehicle and I took off of work early to ensure I would be home in time to meet the transporter. Of course, the transporter was late and three hours after the agreed upon transport time, they finally loaded my vehicle and left. Still no survey and I could not get a hold of Emily.

    Before I get into the vehicle's arrival at its destination their website states, "We pick up right from you and deliver right back to you without a scratch" at http://www.shipacardirect.com/about.php. Also, "The number one thing that makes ShipaCarDirect.com the most trusted car shipper is our Iron-Clad, Damage Free Guarantee," at http://www.shipacardirect.com/index.php. What tends to make these guys so believable is that they advise customers about the hazards and unethical practices that other brokers partake in.

    When my vehicle arrived in Florida from Virginia, it had scratches that ran the distance of the passenger side of the car that were not there before it shipped. I know this because as SCD's website states, I took pictures of the vehicle before it was placed on the transporters trailer. I left a message with SCD and was essentially told that I would have to take it up with the contracted out transporter. What a goat rope. Why would I even need to do this if your website guarantees a damage free vehicle, which was the reason I overpaid and chose SCD over the others.

    So, I'm still in the process of battling it out with the insurance company of the transporter and I still have yet to receive a survey. By the way, I shipped my vehicle on August 25, 2015 and now it's November 9, 2015, with no survey. I've emailed them sporadically after the fact inquiring about the survey and get the old, "oh, you haven't received the survey yet?" Nope, but I've kept every email transaction that I've have ever had with them.

    It is unfortunate that these circumstances came about as I honestly believed that I was doing the right thing by paying more to have this vehicle shipped through SCD. I actually shipped this vehicle 2 years earlier through a broker that was the lowest bidder, which came to $800 from Washington State to Virginia without the unscrupulous problems presented on SCD website. I thought I was just lucky and rather than push my luck, I decided to go with a self professed reputable broker, SCD.

    I wished that I would have saved my $300 and again went with the lowest bidder. The SCD site was so informative that I thought there was no way anything was going to go wrong. The truth of the matter is they are just like any other broker, they are in it for the quantity aspect of the business even though they present themselves as a quality company. #nodifferentthanthecheaperguys. Actually, I had no problems whatsoever with the cheaper guys, so they may be even worse. This is not about the $30 it's about the misdirection and comfort of security the Company professes about, but does not follow through with. Similar to any other broker, a damaged vehicle would have to be taken up with the transporter insurance. You SCD are no different, you just cost more.

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    Response from Ship a Car Direct

    Our apologies for any misunderstandings or miscommunication, we will certainly get this resolved. Our records indicate that on August 30th, we reached out by phone and email for copies of the pictures so that we could assist in the damage claim and never heard back from the customer nor the carrier. If there has been an ongoing dispute over the damage, it was not communicated to us, but now that it has been, we will certainly see to it that it gets resolved. We have also given the customer a full refund of our service for the inconvenience.

    No response received
    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 9, 2015

    I had seen some of the reviews for Ship a Car Direct through ConsumerAffairs and it looked like it was rated well. Their customer service rep made the process very easy for me. They answered any questions that I had. They also provided me with a lot of video material so I knew what to expect when the car was gonna be delivered. The experience was very good and easy.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it nice and easy! Thanks for contributing your review to this site too!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 9, 2015

    I needed to ship my vehicle and decided to choose Ship a Car Direct because I saw that their service was good when I checked AAA, and I really got a good service. Everything about the experience is splendid and all was done in time. Their staff did a very good job for me so I am highly satisfied and very happy for their service.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Great to hear it was splendid! Thanks for your positive review, Mondal!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 9, 2015

    We were transporting our car from Indiana to Florida. Ship a Car was the highest bidder. They were the highest of all we got and they promised the best service and it really wasn't that. They assigned a shipper then they told me to call. I called the shipper and he said that Ship a Car cancelled them. Then, I called Ship a Car and they said, "No." He cancelled them. So it goes back-and-forth that way. That didn't make me happy at all.

    Then they said they would get me another carrier. They sent me no information about the new carrier or anything. I had to call them and tell them to cancel the contract because they didn't want to send me information. Then, we paid the highest bid of all. I knew what was going to happen because I've read reviews. But we had to drive the car, and this is all in the review on the website on a transport review, that I had to take the car.

    They called me. First, they said they'd pick it up Monday. Then, the guy calls me on Sunday, gives me an hour's notice and tells me that he'll be here in an hour. I tell him if he cant find the house, to go out in the country. He says, "Don't worry." Then, he calls me back and says, "I cant do anything." So we had to meet him at a tractor dealer and do the inspection at night under the lights. And then with the delivery, of course he wasn't going to deliver to the house. We had to drive to a truck stop and meet him there. So basically, we paid the most money and we got the least service for what we felt that I got. I didn't feel we got a good deal at all out of them. He called me back after I called because what happened was after the first ship was cancelled, he says, "Call the customer service number." All I got from customer service is this guy who really didn't understand English.

    Every time I asked him a question, all he would do is say, "Matt, Matt, Matt", who was my rep. I told him, "I don't want to hear Matt. I don't want to hear the rep. You are the customer service. What is your answer?" And Matt gets his commission, it was not really acceptable. We overpaid by three or four hundred dollars and I don't think it was worth it. So no, I wouldn't use them again based on the fact I knew it wouldn't be door-to-door. Matt's answer was really "They're independent shippers." I think we overpaid for what we got and it wasn't a good experience with them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Sorry to hear you did not have a good shipping experience with us. We have reached out to you directly with our apologies and issued you a refund of the fee you paid to us. Our customer service department is fairly new and we are still fine-tuning their capabilities - clearly, we have some work to do to really streamline that experience. Thank you for your feedback, Neal.

    Resolved outside ConsumerAffairs
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 9, 2015

    I want you to know that Rodney from Loudoun County Lawn Monster LLC did indeed deliver the car to my satisfaction on the date and time he and I agreed to. He was easy to communicate with and friendly. Ship a Car Direct made this process practically painless and I will keep them in mind for future moves.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear it was painless! Thanks for the great review, Rosalie!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 8, 2015

    My car was left in storage in Pennsylvania, and we live in Texas. And we didn't have enough people to drive so we left it there. Then we needed to ship my car and deliver it to Texas. When I did a Google search, I started getting all of these crazy phone calls and emails my phone was pouring up but Ship a Car Direct never did that. I read the reviews on Ship a Car Direct. I liked them so I went with it. When I contacted Ship a Car Direct, there was the only person that I ever had any dealings with. Tom was the guy that took care of me. He was just great. We had good contact and his driver gave me good contact. My customer service representative was great all the way through, warm, friendly, honest, upfront. I got the car delivered in perfect shape. And the keys were just handed over and we handed over the money. It was a good feeling. I trusted them. I would use them again

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    Ship a Car Direct
    Response from Ship a Car Direct

    Great to hear delivery gave you a good feeling! Thanks for the great review, Karen!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 8, 2015

    We had received a vehicle and needed to get it to our location. Ship a Car Direct was recommended by a friend so we used them to ship the vehicle. I checked the online quote calculator and it was helpful as the quote given felt reasonable. Also, their customer service representatives are extremely helpful, courteous, and very customer service-oriented.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the good review, Lan!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 7, 2015

    I bought a salvage car in New York City and I couldn't drive it here without a plate so I had Ship a Car Direct ship it. I filled out one of their quote forms and Jason that emailed me back a quote. He helped me a lot and the quote that I got was reasonable. Jason called me every step of the way when the car was picked up, dropped off and in between. They really took care of me and I had great service.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to take care of you every step of the way! Thanks for the good review, Waqar!

    Verified purchase
    Staff

    Reviewed Nov. 7, 2015

    I came across Ship a Car Direct while searching online and talked to a girl by the name Angela, who was very helpful. My daughter worked with them to ship her car from California to North Carolina. The car was delivered on-time, professionally, and with no damage and my daughter got a small rebate for booking online after the car was delivered. It was a good company to work with and I think she is very satisfied.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the great review, Ron!

    Verified purchase
    Delivery & Shipping

    Reviewed Nov. 7, 2015

    Overall excellent experience. Price as quoted. Pickup and delivery good. No damage. Tom and Ihor very easy to work with. Would recommend and use again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was an excellent experience! Thanks for the great review, Frederick!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 7, 2015

    I was moving from out of state so I needed someone to ship my vehicle. I went online to get a quote and typed in Google. After that, I got a whole bunch of emails from a whole bunch of companies, so I started to do my own research. When I looked at the reviews online, Ship a Car Direct seemed good so I got them. Their quote was average and every time I called them, they were there. I was given the number and the information for the lady that was helping me, and it was good and went smoothly.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it went smoothly! Thanks for the great review, Gloria!

    Verified purchase
    PriceStaff

    Reviewed Nov. 6, 2015

    We moved from New Jersey to Dallas so had to ship our cars. When I was googling for some auto movers, I came across Ship A Car Direct. One of my friends had used it before. I got a feedback from them too and the rates were good too. The quote they gave was comparatively cheaper than the ones I got from other companies. However, my other friend said she got a much cheaper rate. I didn't get that much discount from them. Nonetheless, it was still better than the others, so I went with them. A guy called Stephen was communicating with us. He was on top of things. Everything went smoothly so our overall experience was good.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it went smoothly! Thanks for the great review, Rama!

    Verified purchase
    Staff

    Reviewed Nov. 6, 2015

    Great company to work with! Gaby, at Ship a Car Direct, helped me tremendously with this transport from start to finish. This was my first time shipping a car so naturally I had a million questions. With her knowledge of this business she was able to give me confidence knowing my money was well spent. Thank you and know that I will recommend your company to friends and family...

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the great review, Michael!

    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 6, 2015

    I used Ship a Car Direct to relocate from Reno, Nevada to Washington State. They gave me a fair quote for the transport and their CSR was very good. She called me twice. The first time was after I paid the broker fee, that she already accepted the fee and was going to go ahead and book the transporter and the second time she called to follow up how it went.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for the positive review, Muksarin!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 6, 2015

    I was moving from Madison, Wisconsin to Tucson, Arizona. I used Ship a Car Direct because of their reviews online and the quote they gave me was competitive. It wasn’t the highest and it wasn’t the lowest - it was right in the middle. Moreover, their customer service representative was very professional and answered all my questions. The driver and the trucking company were also very friendly and they delivered the car a day early. It was a pleasant experience overall.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was a pleasant experience! Thanks for the good review, Ben!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 5, 2015

    I was moving from New Jersey to Texas and needed to ship my vehicle. Ship a Car Direct has good reviews so I picked them for the service. I submitted my stuff online then they gave me a good quote. I also had a good interaction with their customer service representative.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive feedback, Saravanan!

    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 5, 2015

    I’ve used Ship a Car Direct three times, and I’m using them again at the end of the month. My kids keep moving all over the country. We had used somebody through a friend and it was a horrible experience. So when we needed to move again, I went online and Ship a Car came up. We used them from New York to Texas, and when my daughter was moving back from Nashville, we went back and used them again. I used the online quote calculator and the quote that was given from Nashville to New York was very fair.

    There was a small snag when I was scheduling the transport. There was one trucker that wanted my daughter to meet her an hour and a half away to get her car, and that wasn't happening. So Ship a Car Direct found us a new shipper, and it worked out perfectly. They took care of the problem and went above and beyond. I find them very easy to work with and they come through all the time. The cars come-and-go and no problems or damage. Everything’s good. The second time we shipped, I even got a $30 rebate when I did a survey, which was wonderful. I would recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the great recommendation and the repeat business, Lisa!

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 5, 2015

    I had a real fast experience with Ship a Car Direct and everything went great. They're a real good company.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the good review, Richard!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 4, 2015

    I was shipping a truck from Washington State to Tennessee which I was gifting to my brother. I liked Ship a Car's ratings and the reviews were favorable. I shipped a car about eight years ago across country and I tried going through all the shippers myself and it was a really bad experience. So I said, “There’s someone that kind of be the front-end to do all that work for me.” I used the online quote and it was spot-on. Just a few dollars difference.

    After I requested a quote, I worked with Gabby and she sent me emails to give me some insight about how the process would work and gave me a personal contact number. Once I made my decision to use them, I gave her a call. She was real quick to give me the link as far as securing the order and provided a link for providing payment. Once I placed the order, she let me know who they've chosen for the shipment and they called within six hours of sending me that notification. Gabby then followed-up the day after that to check if everything was in place. She followed-up after the shipment to see how things were going. She was good about following-up. Shipping went smoothly. I was expecting a similar experience like what I had last time but everything was right on time and no issues. It was good me.

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    Response from Ship a Car Direct

    Glad to hear it was smooth and issue-free! Thanks for the good review, Kirk!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 4, 2015

    I am one happy and satisfied customer. I dreaded having to ship cars from California to Pennsylvania until I discovered ship a car direct. My adviser was Karen and she is the consummate professional. From the initial contact conversation to the follow up delivery phone call she was terrific. She explained in detail the entire process. She was very prompt with returning phone calls and emails and very pleasant to speak with. I will definitely recommend them and will use them again soon to ship 2 more of my cars. Thanks so much and all the best.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Always happy to explain the process! Thanks so much for the great review!

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    Customer ServiceStaff

    Reviewed Nov. 4, 2015

    Very efficient and problem free. Tom explained the process and didn't hesitate to address my concerns. I called another company first and they started off OK. But, as we got ready to make the transaction they became very aggressive, rude and short with me when I asked questions. They just wanted my credit card numbers. My gut made me stop that process and I called Ship A Car Direct. Took was professional from beginning to the end. The driver arrived as expected and delivered as expected. A+ transaction. I've already recommended them to a family member. Look no further.

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    Response from Ship a Car Direct

    Happy to keep it problem-free! Thanks for the great A+ review, Kelly!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Nov. 4, 2015

    I bought a vehicle out of state that I had to have shipped to my home. I was looking at three other companies at the time and Ship a Car Direct was in the middle. I went with them because they did a good job shipping another car a guy bought from me. Their quote was reasonable. Everything was done online and they did a very outstanding job. Everything went really smoothly from the minute I contacted them to the minute they delivered the vehicle.

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    Response from Ship a Car Direct

    Glad it was smooth! Thanks for the great review, Bob!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Nov. 4, 2015

    I don’t want to drive my car by myself and with the times, and the gas, so I chose to ship it. I called Ship a Car Direct and they gave me the quote. Compared to the other trucking company, they have the best rate with the best service. Their customer service representative was very professional and helpful also. She keeps sending me emails and calls me to follow-up. I shipped 2 cars in 1 month with them and the first car got delayed because the truck was broken down by the road but I had a good communication with them so it was okay for me. I still spend $200 extra for the rental car but that’s fine. All is well.

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    Response from Ship a Car Direct

    Thank you for your positive feedback!

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    Customer ServicePrice

    Reviewed Nov. 3, 2015

    I needed to ship a car from Issachar, Washington to Scottsdale, Arizona. I went with Ship A Car Direct based on what I read on the internet, reviews and my conversation with a contact person from the company named Karen. She gave me a price right upfront. It was totally fair since I actually had a referral from a neighbor and I checked. His price was three times that of Ship A Car Direct. Karen also stayed in touch with me the whole way, so that was very good.

    The only thing, and I mentioned this to Karen, was that it would've been nice if the person driving and hauling my car would've communicated with me more frequently about where he was and when to expect him to arrive. We were kind of in the dark. It took a few days more than we thought for the car to get here. We were worried and asking questions like where the guy is, where the car is, and if there has been an accident or a problem. We didn't have any communication, so that would've been good to know.

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    Response from Ship a Car Direct

    Thank you for your positive feedback, Rodger!

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 3, 2015

    Ship a Car Direct was able to meet all of my needs in a responsive manner despite personal issues that I was experiencing with the transportation of my car. The vehicle was transported safely and quickly. I'm pleased and will be using them again if needed.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the positive review, Larry! Happy to keep it quick and safe!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Nov. 3, 2015

    I was moving from LA to Seattle. I googled "moving company in LA" and Ship A Car Direct had the best reviews in websites like ConsumerAffairs. I used the online quote calculator and I was given a reasonable quote so I felt that was fine. I worked with one of their guys, Tom, and he was super nice and helpful. The process went smoothly. In total, it worked out perfectly - great service, car-value warranty, on time, and reasonably priced.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it went smoothly! Thanks for your feedback, Matt!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 2, 2015

    We had a military move, so we needed to get one vehicle shipped and drive the other one. I chose Ship a Car Direct because when I was reading reviews, it was amazing that the owner would jump on and rectify a situation. It gave me peace of mind in a case that the car was damaged, lost or there's death. I also like the insurance that was covered on it as opposed to some of the other carriers. In addition, I also like working with a broker as opposed to directly with the company. I had called a couple of other companies within the Los Angeles area, and I was unimpressed with customer service. I wasn’t getting my questions answered in terms of quality and I was getting very large ranges from $1,200 to $1,700 but we were able to work with Ship a Car to give us a figure.

    I went to Ship a Car's website, plugged in the numbers and destination to receive a quick quote and that gave me $400 less than the companies that had called already for a quote. Within 3 minutes after that, I got a phone call from Karen and gave us a figure. It ended up being a little bit higher but it wasn’t by much. Karen was able to work it out by offering additional price off, so it evens all out. I left everything to her because we had so much going on and she pulled through. Through the entire process, she stayed up to date with me and kept in touch the whole time. Quite a few of my friends have had nightmare experiences where they hadn’t heard anything from the carrier for four whole weeks but with Karen, she made sure that everything was good, and kept putting me in touch with the carrier. The move was really smooth and everything was on time.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks so much for the amazing review, Erica! Glad it was really smooth for you!

    Verified purchase
    PricePunctuality & SpeedDelivery & Shipping

    Reviewed Nov. 2, 2015

    I needed to ship my car from Maryland to California. The pick-up and delivery was on time, and my car was in good condition when I received it. The price was very also competitive, and I would recommend this service to other people.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it safe and on time for you! Thanks for the positive review, Yuan!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 2, 2015

    We were moving to Georgia from Maryland. I requested a quote online and a Ship a Car Direct representative contacted me and sent me one via e-mail. He was also very informative. He sent me a link to see different reviews. One of the links had different tips on how to select an auto transport company, and he gave me some advice on that. Ship a Car Direct picked up my car Friday evening which was perfect because we were driving out of Maryland on Monday morning. The man who picked my car up was very good and professional. They also delivered one day early. Instead of Monday, they were here by Sunday afternoon. Everything was good. Ship a Car was perfect.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Great to hear it was perfect! Thanks for the excellent review, Teresa!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 2, 2015

    I didn’t have a good experience with Ship a Car Direct. They didn’t respond to anything and the process is really slow. I gave them almost 20 days which was enough time. They said it was all right. They were supposed to set up the pickup date, but they didn’t set it up for a long time and there were no updates at all. They called back telling us of a guy who could do the pickup faster but there was an additional cost of 15 bucks. I said it was fine and that I'll pay for it because I was going to be out traveling for three weeks and I needed the car. The guy didn't show up.

    Finally somebody came and said the delivery date was 29th. He didn’t show up neither on the 29th nor on the 30th. I called them and told them I don’t know how we're going to make it work. There was no coordination, no communication, nothing at all from Ship a Car Direct. I was very dissatisfied with their services. It was terrible. I won't use them again. It cost me $200 extra to have the car delivered on the 1st.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Sorry to hear you did not have a good shipping experience. Unfortunately, placing an order well in advance does not guarantee exact dates or even advance notice. We try to be clear that we can confirm a carrier within a couple of days of your preferred window but that we cannot micromanage drive times in advance to guarantee exact arrival dates. So sorry that the process was not well explained for you, and that caused you frustration. We have refunded part of your fee to help soften the disappointment. Thank you for your feedback.

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 1, 2015

    Ship a Car has been fantastic. Matt has been my point person and I've used them twice already. I've had other people who needed car transportation as well and I've referred them to Matt because Matt's so great. He's really that good. Anybody who deals with Matt is going to have a great experience altogether. I do believe in his promises and what he does to deliver to his clients.

    I just bought two cars and then I looked them up on the internet to try to find a resource where I can get the best possible rate for a shipment from one place to another. Twice he came through with the best rate and no damages to the car, as well. So, I mean, it was a win-win situation altogether. I did a quote online with a lot of other carriers out there to just see what kind of market rate I'm dealing with. And so, he came the lowest and the car came without any damage, at all. You can't ask for anything more than that, right? It's just perfect.

    The good thing is, Matt sends emails on what to do. Because if it's new to you, you want to make sure you know what you're doing. And so he sends a lot of videos to make sure you're doing the right things when you receive it. You receive the vehicle, you check it out. Make sure you make time to check it out and then you sign the Bill of Lading. It makes the process very seamless and he educates you on what to do so that in case there is any kind of damage, basically, it tells you what to do. So you're not in the dark at this whole process, at all. He makes the process really easy and it's just been great.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to keep it seamless for you! Thanks for the amazing review!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Nov. 1, 2015

    Using Ship a Car Direct is convenient. I was shipping a vehicle from Atlanta to the West Coast so I went through the online reviews and the BBB report. There were a few other companies, but then I asked for a quote from Ship a Car Direct and I got a pretty decent one -- it was not extravagant for me to feel bad as though I paid something overpriced.

    Their customer service was pretty good too and there wasn't any effort interacting with them. It took time for them to come and pick up the car but that's fine because I was told that it might be late and I must give them plus or minus two days to get the car picked up. And I got the car delivered to me a little earlier than expected, which is even better. They had everything ready so even before you call and ask them for certain things, they come in with reviews, explanation of whatever it has to be, or email. Even though I called them few times asking a few questions and had some concerns about things, like how it's going to get shipped, etc., the communication was pretty comfortable. Once or twice, I had tried getting a hold of a customer representative a couple of times (probably they were busy) but other than that, whenever I got my call answered, it was pretty quick.

    One thing I would like to add is a notification system where we could track the vehicle. That was something that would have been useful: to know where exactly your vehicle is at. What happens technically is Ship A Car Direct gives you a call about an hour or two before delivering it. It would be more comfortable for the customers to know in advance that, "Oh, it's fine. It's probably 8 hours away" or "15 hours away", rather than waiting on the call from them that comes at the last hour and having to plan for that. And the ease of use on their website should be well-vetted. If they have their website a little more advanced and a little more comfortable for the user to use, it would be even awesome. Overall, they did a great job and it was hassle-free.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear it was a great job overall and hassle-free! Thank you, Prasanna!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 1, 2015

    One of the factors I went with Ship a Car Direct was that they seemed to have high ratings, so I went ahead and requested a quote. Ship a Car Direct quoted me $750, but ended up charging me $50 more by mistake. There was a delay of a few days to sort that out and mostly, it was sorted out over email instead of over the phone. I was hoping for a better customer service because they were highly rated but it was difficult to get a hold of the specific person that I was working with. I would call and leave a message over the weekend but they wouldn't call me back. When I did call and reach someone during business hours to try to get an issue resolved, that person wasn't able to resolve it for me.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Sorry for the confusion about pricing, Grant. We have refunded the disputed $50. Thank you for your feedback.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 31, 2015

    I'm in the army and I needed to move from coast to coast. I couldn’t drive two vehicles so I needed to ship one. I used Ship a Car Direct because of their reviews. Additionally, the price range I was given was lower than some of the few others that would let me get a quote without putting in a bunch of information online. As soon as I wanted the quote, the representative called me and made sure that all my questions were answered. When the time came for the pickup, they called me and ensured everything was good. After the delivery, they called again to make sure everything was alright. The process was very fast.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was fast and affordable for you! Thanks for the good review, Amanda!

    Verified purchase
    PriceStaff

    Reviewed Oct. 31, 2015

    I needed to ship my car when I moved from the West Coast to the East Coast, and I used Ship a Car Direct because they were the most responsive and they did not try to pester me every five minutes. They had fantastic reviews, as well. I used their online quote calculator to get a general price range, and they were the most expensive, but you pay for what you get. I had to change the pick-up for where the car came from or went to, as well as the dates, but Karen was great! She was on the ball, and managed the whole process brilliantly. Overall, Ship a Car Direct was fantastic!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the fantastic review, Damian!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 31, 2015

    I got a new job in Texas so we relocated there. I hired Ship a Car Direct to move my car to Texas because they have reasonable prices and were responsible. My wife told me that they responded quickly on the quote request and they explained everything to her on a phone, then came to the deal thereafter. The car was shipped to us very safely so nothing is damaged, and in a timely manner. We're very happy about their service. I would definitely recommend them to friends and other people.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for your positive recommendation! Glad it was safe and timely!

    Verified purchase
    Delivery & Shipping

    Reviewed Oct. 30, 2015

    I bought a BMW out of Houston, Texas and had it shipped up to St. Louis area. We had chosen Ship a Car Direct because it had a lot of positive reviews online. Gabbie, the gal that I dealt with, explained how the shipping would work. I understood it and felt more comfortable and I'm extremely satisfied with the service that I got from her. Everything went as planned. Actually, we got the car a day earlier than what we were told and we were happy.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to deliver as planned! Thanks for the great review, Chris!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Oct. 30, 2015

    We were very pleased with the transport of our car. Emily was especially helpful and honest. The price was fair and the transport company showed up on time and delivered the car to the West Coast in 6 days. We would highly recommend Ship A Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be honest and helpful! Thanks for the great review, Sheila!

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    Customer ServicePriceStaff

    Reviewed Oct. 30, 2015

    I was moving so I needed a transport company and I'm very comfortable with Ship a Car Direct. The quote they gave me was fair. I would definitely use them again. And every time I had a question, their customer service representative explained all to me and everything they say worked.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Always happy to answer questions! Thanks for the positive review, Robert!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 30, 2015

    We were moving from South Florida to California, and Ship a Car Direct was recommended to us. Considering that I did a comparison with some other companies and used their online calculators, I knew that Ship a Car's quote was fair and within whatever parameters I wanted to establish. Least expensive is not always most cost effective but the personal referral was obviously the kicking point. The customer service was outstanding and very impressive. Interactions were mainly done via email which was fine because I'm not always at my phone. There were a couple of times when I made calls and left a message and got a timely return call.

    The driver was very courteous and the car arrived sooner than any of us expected, which was great because we were already here. The whole thing was painless and there was good communication, which was the key. The driver called the day prior and said, "I'm going to be there about this time." We confirmed where we were going to have him meet to drop off the cars to be convenient to the both of us. The price came in as quoted and we all worked together very well. I would certainly recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Great to hear it was painless! Thanks for the positive review, Marc!

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    Customer ServicePriceStaff

    Reviewed Oct. 29, 2015

    I wanted to ship a car that my mom wasn’t using anymore to my son. For me Ship a Car prices was competitive so I made business with them. All my communications with their people were great. The main guy was great. They also had a website where they had particular information that answered questions and how to ship your car and all. It was very informative. I recommend Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you well-informed throughout! Thanks for the great review, Judy!

    Verified purchase
    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 29, 2015

    I just wanted to thank you for fast delivery of my vehicle. I was well informed of everything from cost to travel times. The driver that was selected was both courteous and careful with my car. Thank you.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to keep it quick and easy for you! Thanks for the great feedback, Weston!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Oct. 29, 2015

    I was totally impressed with this shipping company. Fast and reliable. A+.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the A+ review, Sue!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 29, 2015

    I relocated my job so I needed to ship my car. Ship a Car Direct had a good rating, so I decided to use their services, and I liked it -- they were very good. It was the first time I moved my car from one state to another, but I liked the way that they responded with their business. Their prices were a little bit higher, but at least I got the service I want. And their customer service representatives were very informative and kept in contact with me regarding the status of the move until they got the car to my door. When I got the car, I noticed that the antenna was broken, but once I called them, they responded to the issue right away and we resolved it on the call with no problem at all. I would recommend them to anybody.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to resolve your issue! Thanks for the positive feedback, Sawsan!

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 29, 2015

    My car didn't run so I needed to ship it rather than drive it. Ship A Car Direct had positive online reviews so I chose them. I used their quote calculator and I felt good about the quote that I was given. They had better prices than the other ones I've found. The CS rep was also always on time and informative. There are no

    complaints. It was an overall good experience for me with this company.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was a good experience overall! Thanks, Andrew!

    Verified purchase
    Customer ServiceDelivery & Shipping

    Reviewed Oct. 28, 2015

    Ship a Car Direct matched me with a very good person who shipped the car. The little anxiety-causing part was not knowing what the best timing was to call. On the website, there’s a video about not giving them any lead time and a couple of days might be almost too much. I took that seriously but when I called, they said, “We can’t really guarantee anything. It might take longer than basically what you heard on the video.” I was afraid that I wouldn't be here when they would come and pick it up. Nonetheless, my overall experience with them was good.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive feedback, Emi! Glad it was a good overall experience!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Oct. 28, 2015

    I needed to ship my car as I was moving from Salt Lake to New York because of work. My friend, who moved from Salt Lake to New York as well, recommended Ship a Car Direct to me. There's millions of brokers out there and I don't want to spend time doing my own research. He had a pretty good experience with them that's why I chose them, too. It ended up being good. The firm helped me find another broker so I talked to them. Just comparing with whatever I got from the other broker, they did give me a pretty good price. The other broker gave me a ridiculously high price and it was a pretty bad experience.

    The customer service representatives were helpful. They're proactive in reaching out to me, checking on the status and all that. They're nice and polite persons. If somebody would ask me to recommend a shipping company, I would go with Ship a Car Direct. What's not good is the actual driver who's shipped my car. Even though the address that I put on the form is right in front of my apartment, he was negotiating with me and wanted to drop it off somewhere else. It's an hour drive from my apartment given the work day which I couldn't do. It turns out they figured it out. The driver dropped it at the headquarters, then another car shipped my car right in front of my apartment.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for the positive feedback!

    Verified purchase

    Reviewed Oct. 27, 2015

    I used Ship a Car Direct for my car going from Virginia to California, I liked their service. Then I went from California to New Jersey, I used Ship a Car Direct again because I have good experiences with them. If I want to take another time, I will take only Ship a Car Direct. I don’t have any issues with them. I recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the great recommendation and the repeat business, Vinaya!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 27, 2015

    I selected Ship a Car Direct due to its high rating and was not disappointed. Their contact person, Dale, was attentive to our needs and literally kept things moving. The car was picked up from the driveway in a remote California town and delivered on time to the opposite coast, with no surprises. I would definitely recommend their services to anyone.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it surprise-free! Thanks for the great review, Judith!

    Verified purchase
    Elizabeth increased rating by 4 stars.
    Delivery & Shipping
    After a positive interaction with Ship a Car Direct, Elizabeth increased their star rating on Nov. 2, 2015.

    Updated review: Nov. 2, 2015

    I did not have a complaint I have written them a very good review because they deserve it. A very honest and good company.

    Original Review: Oct. 27, 2015

    I am extremely satisfied with this company. They are honest, no hidden agenda, efficient, reliable, and very professional. Every good review that customers have written are true. You will not regret using their services. Our car arrived and delivered exactly what they promised. SHIP A CAR DIRECT YOU ROCK! Thank you for relieving me from the stress of shipping my car. I will definitely recommend you to all friends and family. I give you a A+.

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    Verified purchase
    StaffDelivery & Shipping

    Reviewed Oct. 27, 2015

    The shipping process is stressful by nature but Ship a Car Direct made it quite stress-free. They have created documents and tutorials walking the customers through the process ahead of time, what the customer should expect and know. They work with professional companies and handle the shipping quite well. They know what they are doing.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it stress-free! Thanks for the awesome review, Roozbeh!

    Verified purchase
    Customer ServicePriceDelivery & Shipping

    Reviewed Oct. 26, 2015

    We chose Ship a Car Direct because they were straightforward, clear, and delivered on everything they said with a smile. My interaction with their Customer Service was seamless, positive, and interactive. It wasn't like I was being sold something, it was a conversation with solutions for my need. It wasn’t like I was being sold something, it was a conversation with solutions for my need. The other shipping company was almost like trying to sell me snake oil. I initially used Ship a Car's online quote calculator but I still called them since it was better to have a conversation. I felt good about the quote I was given. I'd recommend this company to anyone who wants to ship a car.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it seamless for you! Thanks for the positive review, Gary!

    Verified purchase

    Reviewed Oct. 26, 2015

    It was a good experience with Ship a Car Direct and I'd recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the thumbs up, Scott!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 25, 2015

    We live in California, but by daughter is a student at Liberty University in Virginia. We called Ship A Direct because we needed her car shipped to her over there for this year. Their customer service went above and beyond from what I would expect from a company so I chose them. I really appreciated being able to reach someone. The woman from the company who I talked to, Gabby, helped and answered all my questions. We had email and telephone conversations. She was 100% available to me and talked to me through anxieties I had near the end. It was always pleasant. I will use them again to ship the car back home once school is over. My daughter also met the guy who brought the car and she said he was extremely pleasant. They had a nice conversation. The car arrived perfectly like it was supposed to, right where it was supposed to, and on time. The whole thing went as smooth as could be.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was smooth as can be! Thanks for the great review, Kim!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Oct. 25, 2015

    I was shipping my car from Florida to Las Vegas. I decided to go Ship a Car Direct because after doing some research, they had a good rating. I was able to take advantage of their online quote calculator and it was accurate. Given the trouble in finding someone to actually ship the vehicle, the price went up by a $100. But given it was a week of me having my car shipped, it made sense that last-minute price adjusted a little bit. The customer service rep that handled my shipment was very on top of things. He reached out a few weeks before the date that I needed my vehicle shipped. He’s very good with following up and then even after my vehicle was shipped, he again followed up via email just to make sure. It was a smooth transition. I was very much satisfied with the customer service experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to stay on top of things! Thanks for the great review, Shante!

    Verified purchase

    Reviewed Oct. 25, 2015

    Excellent in all ways.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the excellent review, David!

    Verified purchase

    Reviewed Oct. 24, 2015

    Our deals with Ship a Car Direct went good. We used it last year and this year and we are happy.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for the positive feedback, Florentina!

    Verified purchase
    Customer ServiceDelivery & Shipping

    Reviewed Oct. 24, 2015

    Ship a Car Direct's customer service was very good from scheduling to delivery. I used them before and used them again when I moved my vehicle from Boston to Nashville. I'd recommend them to others.

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    Response from Ship a Car Direct

    Thanks for the repeat business and the positive review, Steve!

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    Customer ServiceStaff

    Reviewed Oct. 23, 2015

    It worked out great for us with Ship a Car Direct when we moved out of state. I'm looking for something easy because I already had enough going on with moving and they helped make our move pretty easy. Their customer service rep was good and she helped me through the move. There were no problems from scheduling to transport.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it easy for you, Jennifer! Thanks for the great review!

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    Staff

    Reviewed Oct. 22, 2015

    I feel lucky to have found these people. They were unfailingly kind and helpful to me. Unique combination of professionalism and comfort. Great service.

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    Response from Ship a Car Direct

    Happy to be nice and helpful! Thanks for the great review, Erica!

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    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 22, 2015

    We needed to ship the car for my son in LA. I’ve investigated all of the different companies, and had a better feel for Ship a Car Direct so we hired them. They seem to be more professional, and people’s comments online were really accurate and minor. They just do a very good job. We met the car driver in Rally and he was very professional and careful putting the car. The car only has a few thousand miles. My son got it as a graduation present, so his car is like brand new, and I wanted someone who would be very careful with it. I was really pleased that Ship a Car Direct could meet him in Pasadena, and everything went so smoothly. Ship a Car Direct was very timely with their delivery and it's a great company. I recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad our online reviews were helpful! Thanks for adding yours to the bunch!

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    Punctuality & SpeedStaff

    Reviewed Oct. 21, 2015

    I had to ship my car from Denver (Colorado) to Framingham (Massachusetts). When I contacted a few good car shipping companies it was during a weekend. I could not reach most of them. I had to ship my car the next week and I was in a hurry and I wanted a reliable car shipper to transport my car. I could reach Dale at Ship A Car Direct and from then onwards Dale was in constant contact explaining everything clearly.

    He could engage a reliable and dependable driver (George) to transport the car and deliver it at the expected time. I was very much worried about how my car would arrive and whether it would be delivered on time. But I am very much pleased to state that my car was delivered in good condition (without any damages) and at the promised time. Moreover the driver(George) was a good person and was available whenever I contacted him for any questions or clarifications. I would recommend Ship A Car Direct to anyone who wants a reliable and dependable car shipper. THANK YOU Ship A Car Direct.

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    Response from Ship a Car Direct

    Happy to transport safe and on time for you, Satish! Thanks for the positive review!

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Oct. 21, 2015

    I went online to find recommendations to ship my car and read nothing but fabulous reviews for Angela and Ship a Car Direct, so I decided to ask for a quote. I quickly received my quote and then I started to get more information from Angela about car shipping in general. I actually thought that there was a bunch of people at the company just using the same email address. But then one night I actually got a call from Angela! She asked me if I had any questions she could answer. I knew that with that type of customer service, Ship a Car direct would be the right choice. I was relocating from California to Florida and having to move a household, dogs and a horse, I didn't want to worry about my car getting to my new home. My car not only arrived safely, it came sooner than expected, so I could return my rental car earlier and save some money (moving is expensive!). I highly recommend Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it quick and safe for you, Susan! Thanks for the positive review!

    Verified purchase

    Reviewed Oct. 20, 2015

    Simply Sensational Shipment Service. The title says it all (with amazing alliteration): the process was flawless and very easy. I couldn't ask for more.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the amazing alliteration - and the fabulous feedback!

    Verified purchase
    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 20, 2015

    I needed to get a vehicle left here from Georgia that wasn't operative. I went with Ship A Car Direct because their presentation was good and their quote sounded fair for the service provided. There was also a good line of communication with customer service through email. It's very comfortable dealing with them, and they got in touch with a first class guy with a nice car carrier to make the transport. Once we decided on the shipping date, he was quickly located and promptly made the transport. It worked out really well and was a very good experience all around.

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    Response from Ship a Car Direct

    Glad it was a good experience all around! Thanks for the great review, Jim!

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    Customer ServicePriceStaff

    Reviewed Oct. 19, 2015

    I'd recommend Shi a Car Direct to a friend. I used them when I moved and they gave me a good price within the timeframe that I needed their service. In addition, the interactions with the customer service representative were also pretty good. We had one little snafu but they fixed it. I was surprised how smoothly it went. Also, my car was a little bit dirty when it arrived, but I expected it to be a lot worse so I was pretty pleased.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad we exceeded your expectation, Brian! Thanks for the positive review!

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    Customer ServiceStaff

    Reviewed Oct. 18, 2015

    My daughter is moving across-country, and I spoke to a few Ship a Car Direct representatives and was just happy with their service. The customer service rep was very responsive, from transport scheduling to the vehicle delivery. He emailed me regularly, we kept in touch so I was very pleased. I would recommend Ship a Car Direct to anyone.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to stay in tough throughout! Thanks for the great review, Cheryl!

    Verified purchase

    Reviewed Oct. 17, 2015

    Ship a Car Direct has been an excellent, I recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the excellent recommendation, Edward!

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    Punctuality & SpeedStaff

    Reviewed Oct. 16, 2015

    I spoke with Scott on a Monday of my intent to transport a car from Colorado To Florida. He was very courteous, understood my needs the first time, and told me that he would not charge me a deposit until he had a carrier for the car verified. By Tuesday he had a carrier verified (and the car I was purchasing was not a running car!) Tuesday evening the transporter made contact with me and the seller. Wednesday I paid the deposit.

    Friday as scheduled the car was at my doorstep. No up charge, no hidden fees, no damage to my car, no fine print, I am thrilled! I have bought at least 5 cars a year as I am a car collector. And This company Ship a Car Direct will be my first choice the next time I use a transport service. I had tried them all (or so it seems) and this service was the best!! Simply put they did what they said they would do, and did it on time and correctly! There was follow before, during, and after word to make sure things were going correctly... And they did not forget who I was after the service. :-)

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    Response from Ship a Car Direct

    Great to hear our service is better than the others you have tried! Thanks for the amazing review, Wayne!

    Verified purchase

    Reviewed Oct. 16, 2015

    We needed to ship a car from Annapolis, Maryland to San Diego, California and when I saw that the reviews and videos of Ship a Car Direct were good, I chose them. I talked to Karen, from Los Angeles area, then she kept track of me, followed up, and made sure I got my $30 rebate. I felt that I was treated well as a customer. It is a great company and I would certainly recommend them to anybody that needs to ship a car. In fact, I've already endorsed Ship a Car Direct.

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    Response from Ship a Car Direct

    Thank you for the excellent endorsement, Robert!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 16, 2015

    I worked with Ship a Car twice over the summer when I was returning to Arizona from California where I'd done a little bit of work. I went with them because they came to review a little higher and I was interested in getting the car back and forth safely. There were others that gave me a lower quote but I read some of the reviews about them and felt that they would be risky to go with. And I had the same guy contracted that drove my car each time and he was good. Although he was late one time I didn't care because he called and told me. Overall, the experience with Ship a Car has been perfectly fine.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Great to hear your experience was perfectly fine! Thanks for adding your positive review, Laura!

    Verified purchase
    Staff

    Reviewed Oct. 16, 2015

    I am very familiar with logistics and know firsthand the headaches that come with it. However, Ship-A-Car, made the process simple, easy and pleasant. The easy to use website, the friendly dispatcher and even the nice driver.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it nice and easy for you! Thanks for the amazing review, Sandra!!

    Verified purchase
    Customer Service

    Reviewed Oct. 15, 2015

    I was moving cross country and I needed my car shipped. The reviews for Ship a Car Direct was one reason I went with them. I put in a request online and talked to a guy. They had good customer service, and I would recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for the positive review, Scott!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 15, 2015

    I was having a move and needed to ship my vehicle. I have contacted several companies but I went with Ship a Car because of the reviews. The communication with customer service was good, positive and was very clear. And what I like about them was they were pretty educational. I was encouraged by the videos they gave to watch that explained what to expect, what the next step is, and how it works. However, they were a little higher with the pricing.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you educated throughout! Thanks for the great review, Kim!

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    Staff

    Reviewed Oct. 15, 2015

    All I can say is Dale from Ship A Car made transporting my vehicle a pleasurable simple process and he was there for me all the way. I would use them again in a heartbeat.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Great to hear it was a pleasant experience! Thanks for the positive review, John!

    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 15, 2015

    I had a great experience with Ship a Car Direct. I used them twice already and they were on time and did what they said they were gonna do. I would recommend them.

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    Response from Ship a Car Direct

    Thanks for the great review and the repeat business, Micki!

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    Customer ServiceStaff

    Reviewed Oct. 14, 2015

    Associates at Ship a Car Direct were professional and followed through with all they promised. They made the experience a no stress one and I would recommend them to everyone who wishes to ship his/her car. Karen is quick to respond as soon as you email or write to her.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it stress-free! Thanks for the great review, Kim!

    Verified purchase
    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 14, 2015

    I was sending my vehicle back to my daughter because she needed a car. I did some research and found out that certain shippers will put it out there and the low-bid trucker gets it. They don't care what the guy's record is. They have thousands of truckers and cost only around $800. But if you read the reviews, their truckers don't show up on time and have a variety of problems. The ones we pay a little more, we get a more trusted delivery so I went with Ship a Car. I spent $1000 but it worked out very good. As a matter of fact, I was waiting for the two weeks or within a week delivery, and then they called me back and said it's tomorrow. I had a very good experience with them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to set you up with a great, pre-screened carrier! Thanks for the helpful review, Charles!

    Verified purchase
    StaffDelivery & Shipping

    Reviewed Oct. 14, 2015

    I relocated to Wisconsin state to Seattle because my wife got a job. I went to Google transport companies and saw that Ship a Car Direct has high reviews and stars online. Everything from scheduling to the delivery was good. I was assigned to one of the representatives and then he took care of everything for my service. Everything was smooth and I really am highly satisfied with all the service because I've used other shipping company before but Ship a Car is the best I’ve ever went through.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was smooth! Thanks for the positive review!

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    Price

    Reviewed Oct. 13, 2015

    I moved from one state to another, and decided to use Ship a Car based on the online reviews. I used the online calculator and the quote was reasonable. Everything was good.

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    Verified purchase
    Staff

    Reviewed Oct. 13, 2015

    I had a great first time experience using Ship a Car Direct to transport my vehicle across the country *(Cal-->Fl). David was very helpful and made the transaction easy.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to make it easy for you! Thanks for the great review, Michael!

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    Customer ServicePriceStaff

    Reviewed Oct. 13, 2015

    I'm in the military and got orders to transfer to San Diego from the DC area. I researched online and Ship a Car Direct was the first one that came up and was also the first to get back to me when I submitted an inquiry. This was the first time I hired a car shipping company so I didn't really know if they gave me a fair price or not. But I contacted a couple more companies and they were all giving me the same price range. The customer service rep was in touch with me during the whole process. She was very on top of sending me emails and trying to get a hold of me on the phone while this whole thing was going on. I recommend Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you informed throughout! Thanks for the positive review, Ruben!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Oct. 12, 2015

    Everything with Ship a Car Direct was good and worked out fine. They picked and dropped the car on time, and shipped it with no damage. They met my expectations.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was safe and on time! Thanks for the positive review, Brad!

    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 12, 2015

    Tom was great. He listened to my request for a really great transport for my husband's prize 993 to be shipped from MI to FL. He was patient and responsive. He kept me informed the entire time. When the transport arrived, Müller Transport, my husband was delighted to see a 2 car enclosed transport. No worries about fluids dripping on his car. Michael Müller was wonderful and took great care of his baby. I would definitely recommend Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you well-informed throughout! Thanks for the wonderful review, Dianne!

    Verified purchase
    PriceStaff

    Reviewed Oct. 12, 2015

    My son was moving from Phoenix to Nashville. They have two cars and we wanted to move one of them, but we didn’t want them driving all the way through the desert. Before, we used somebody else to ship a car. They were very nice but it took a lot longer because the truck broke down. So I did a lot of looking online this time. When I called Ship a Car, the guy I talked to was very helpful and wasn’t pushy. Their price was good and was about what I was wanting it to be. Ship a Car was great, and we recommended them to somebody.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the recommendation, Shari!

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    Customer ServicePriceStaff

    Reviewed Oct. 12, 2015

    I was moving and Ship a Car's reviews were great so I used them. The quote they have given was okay and the customer service rep was very good.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad our good reviews were helpful! Thanks for adding yours!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 11, 2015

    I was moving cross country and used with Ship a Car because of good reviews. We had a really good experience with them. The customer rep was very helpful, informative, easy to get in contact with and also followed up. The car was delivered on time and the company that they got to do the job was very professional.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you informed throughout! Thanks, Clyde!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 10, 2015

    I was relocated from Baltimore to Seattle and needed a company to ship my car. The online reviews made me choose Ship a Car. The customer service rep was very good from the beginning the scheduling. It was a good experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad our good reviews were helpful! Thanks for adding yours, Ashwani!

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    Customer Service

    Reviewed Oct. 9, 2015

    Ship a Car Direct was good, and I was pleased with the communication. There was a glitch in the process where one of the trucks with my car broke down, but I got notified when it happened and as to what the revised timeline was for the car to get here. Everything was fine, and I would recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you in the loop throughout! Thanks for the positive recommendation, Avi!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Oct. 9, 2015

    My husband is in the military, and we moved across the country from California to North Carolina so we had to ship a car in a small window of time. I heard some really scary things about people trying to ship cars, however Ship a Car Direct got good ratings. Also they were the middleman in case we did have a bad experience with whoever the carrier was, so we went with them.

    Their online quote calculator was quick and they guaranteed that it would come within that range. I didn’t have to worry about the price changing too much. The woman I spoke to at customer service was good and answered me right away, but we had a bit of miscommunication regarding what day I needed the car gone by. I thought when I entered the date there would be no problem, and as the date got closer, the rep didn’t realize that my car had to go by the date I specified as she thought it was the day they opened the window for shipping, so it was worrisome but it worked out fine. I was so happy with the guy who drove my car cross-country, since he went above and beyond. I’d recommend Ship a Car Direct because I had such a wonderful experience with the people that they ended up putting me in contact with.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear we found you a wonderful carrier! Thanks for your positive review, Gina!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 9, 2015

    I chose Ship a Car Direct because they had good reviews and when I called them they were friendly. I was moving and I need someone to ship my vehicle. The customer service rep was very accommodating and very friendly, and that’s ultimately why I chose them over the other companies I called.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Great to hear we're nice and friendly! Thanks for the positive review, Ashley!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Oct. 9, 2015

    Car picked up on time and delivered a day ahead of the promised date. Car arrived undamaged. Karen was excellent in providing information and following through with any questions I had during the process. I never shipped a car before and their videos were a big help in knowing what to expect. Also liked their App to record pictures of car condition before and after delivery.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad the videos and app were helpful! Thanks for the positive review, John!

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    Customer ServicePriceStaff

    Reviewed Oct. 8, 2015

    I'm so grateful to Scott at Ship A Car Direct for making my relocation from one coast to the other easier by handling the coast-to-coast transport of my car! Scott was so professional, and his follow up skills are excellent! He did a great job getting me a price within my budget and was in constant communication with me. I will definitely call Scott when it's time to move my car again, as his customer service is the BEST!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you in the loop throughout! Thanks for the awesome review!

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    PriceStaffDelivery & Shipping

    Reviewed Oct. 8, 2015

    I was moving from New Jersey to North Carolina and needed to ship my vehicle. I went with Ship a Car Direct because they had really good references on the internet and the processor was really nice. I was very happy with him because he explained the whole process and seemed to be looking at my interest. He gave me a quote which was more competitive with everybody else, and he kept calling and emailing me when I can expect something. And then it came through, and then there was a follow-up. Overall, it was a good experience. It's the first time I ever had a car shipped anywhere and I was very happy.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to hear your first shipping experience was a great one! Thanks for the awesome review, Owen!

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    Punctuality & SpeedStaff

    Reviewed Oct. 8, 2015

    We had a wonderful experience with Ship A Car Direct transporting our BMW from CA to AZ. From our initial schedule request, we were treated with respect, attention, and professionalism. We were provided very helpful videos and phone apps before the car traveled - all extremely useful and reassuring. Our car traveled in a clean and protected enclosed carrier, transported by a driver who was equally as professional and respectful. Our car arrived exactly as promised, in perfect condition. We truly had an ideal experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad your shipping experience was ideal! Thanks for the great review, Deborah!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 8, 2015

    EXCELLENT service! My initial phone call for information was answered promptly and the service rep answered all my questions. She immediately followed up with an email confirming the details of our conversation and including her contact information. Throughout the process, she sent emails with all necessary links. Someone was always available to answer any questions I had, either by phone or email. My car was picked up exactly on time. The driver was in text/phone contact with me while he was on the road. My car was shipped in a completely enclosed carrier and delivered to me just one day later -- over 1,000 away. This was the first company I called. Just to compare service I called another company. They didn't even pick up the phone. You snooze, you lose! Don't bother making that second call. Just go with Ship A Car Direct. You'll be glad you did!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks so much, Alia! Happy to keep you in the loop throughout!

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    Delivery & Shipping

    Reviewed Oct. 8, 2015

    My truck was transported from LONG NY to Henderson NV without a problem (no damage at all). It was picked up & delivered when promised. Thank you Matt & Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was problem-free! Thanks for the great review, Anthony!

    Verified purchase
    Staff

    Reviewed Oct. 8, 2015

    This was our first time shipping a vehicle ourselves. Ship a Car communicated with us frequently and found us a shipper who did a great job. I will recommend them to my friends.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you in the loop! Thanks for the great review, John!

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 8, 2015

    We were moving from Illinois to Michigan, so we needed to ship our car. We chose Ship a Car Direct because they had good reviews. We were able to take advantage of the online quote calculator and it's in our price range. But it was pretty much the same as all other companies offered. I was talking to this guy named David who was responsible for our case and he was very fast in responding, emails and all that, so I was very happy with it. A month after they shipped our car, I needed the receipt for reimbursement for the place I worked and I didn't get the receipt from the driver and couldn't reach him. So they helped me a lot with that too. They sent my boss an email confirming that I paid in full, although the driver wouldn't do that. So they covered that part that the driver was messing up with us. They were very good and would definitely recommend them to others.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear we stood up to our good reviews! Thanks for the positive feedback, Mehrnaz!

    PricePunctuality & Speed

    Reviewed Oct. 7, 2015

    I will not use this company anymore, my quote was increased when the car on the truck and about to be delivered. I had no choice but to pay it. I already had a cashier check for the amount on the order I filled out and signed. I tried to talk to Karen about the issue but she was not receptive at all, telling me that I was told verbally of the increase of the quote. Never happened. Stay away...

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    Resolved outside ConsumerAffairs
    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Oct. 7, 2015

    I moved states and my sister was moving states as well, and she wanted me to take her car. So her car had to be shipped from California to Minnesota. I went on a website and it said that Ship a Car Direct was highly qualified and got five stars and then I read all the reviews. I decided to give it a shot and contact them. I did a quote online, and then shortly after somebody called me from Ship a Car Direct and they were the most affordable compared to the other car companies. Ship a Car's quote was fair considering the mileage.

    The customer service representative kept me up to date. He also let me know how the process was so it was very detailed, and accurate. We were all on the same page, and I wasn't misinformed or didn't misunderstand anything. I understood how it will come. They're also very helpful through phone, email and text messaging. So I really like that the communication was direct and consistent. Finding the driver took a little more time than expected. But he had always called to give me status update like "We're still finding your carrier. Probably in a day or two, I'll let you know when we find one for you." So I like that. He didn't leave me hanging. I would recommend them to a friend. It was a pretty smooth experience. Nothing out of the blue, and everything went according to plan and the car came in a good condition. It just needed a car wash but the car was fine.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was a smooth experience! Thanks for the great review, Jinnan!

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    Delivery & Shipping

    Reviewed Oct. 7, 2015

    I am happy with the car shipment and tracking the shipment process. Car was shipped without any scratches and issues.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it issue-free! Thanks for the great review, Sateesh!

    Verified purchase
    StaffDelivery & Shipping

    Reviewed Oct. 7, 2015

    The woman I talked to, my contact person, was very good in the beginning. I've never shipped a car before and she explained everything very well, and so that was the highlight. The person who picked the car up seemed to know what he was doing, and took very good care of it. It was delivered in the same condition as it had left so that was great. I was very happy with the overall experience with Ship a Car.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Always happy to explain the process! Thanks for the great review, Jerry!

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    Customer ServicePriceStaff

    Reviewed Oct. 7, 2015

    My wife and I are moving from the Chicago area to Arizona and decided that we would ship one car and drive the other. I went online and looked at different car shipping companies and Ship a Car Direct struck my eye. I like the concept of what they were advertising, so I went with them. They gave me a reasonable quote. I had compared quotes and most of the other quotes were more expensive than theirs. So in terms of the price, I was satisfied. The customer service rep I spoke to was great. She kept in touch with me via email or over the phone. She always explained things very clearly and helped me with the process. I had a couple of videos that show the importance of checking the car before signing the delivery acceptance which I found very helpful. So overall I found the experience as very good.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Always happy to explain the process! Thanks for the great review, Sean!

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    Price

    Reviewed Oct. 6, 2015

    Emily at Ship a Car Direct did an excellent job of getting a carrier for us (at a reasonable price) and then kept us apprised of dates, times, etc. It really took all the pressure and worry off of us. I would recommend this company.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to take the pressure off! Thanks for the great review, Yvonne!

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    Customer ServicePriceDelivery & Shipping

    Reviewed Oct. 6, 2015

    First time shipping a car. Ship a Car Direct excelled with the communication leading up to the pick up of the auto all the way through to the delivery. I felt very comfortable dealing with them. The price quote was very competitive. The pickup and delivery dates were spot on. Car was shipped from Wisconsin to California with absolutely no problems. I would definitely use them again and would gladly recommend them to my friends.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to be spot-on! Thanks for the great review, Tom!

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    PricePunctuality & SpeedStaff

    Reviewed Oct. 6, 2015

    I purchased a car out of state from a friend of the family and I needed to ship it down here. I went with Ship a Car Direct because of their pricing and service. They were the most on top of everything. They responded quickly and the car was picked up before I even knew it. They had great service overall and I would definitely recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to stay on top of things for you! Thanks for the great review, Rosanne!

    Verified purchase
    Punctuality & Speed

    Reviewed Oct. 6, 2015

    I had a satisfying experience with Ship a Car Direct. Whoever they contracted to deliver it locally were very polite and the car was right in front of my door in no time at all. I'm very pleased and I would recommend them to anyone.

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    Ship a Car Direct
    Response from Ship a Car Direct

    We're pleased if you are pleased! Thanks for the positive feedback, Ronald!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Oct. 5, 2015

    Ship a Car Direct had previously shipped a car for us that we had bought out of state. This time, we were moving across the country so we needed our vehicle shipped again to which they did a good job on. The customer service representative I spoke with was great, he helped me. I would call him if I have to ship a car again. I would also refer them to others and have them call him, too.

    .

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the great review and the repeat business, Leah!

    Verified purchase
    Staff

    Reviewed Oct. 5, 2015

    I needed to ship my vehicle because I was relocating from Michigan to Florida. I talked to an agent from Ship A Car Direct and he gave me a general price. Their agents were good. I went with them because they explained the process clearly about the board and how to ship a car and the wait time and things like that. It's the first time I ship a car and they were okay. I would recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Always happy to explain the process! Thanks for the recommendation, Raji!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 5, 2015

    I fell sick in St. Louis and flew back to Vero Beach on a Sunday. I was staying with friends and left my car at their house. They were leaving that Tuesday and would not be back for ten days. I called Ship A Car Direct on Monday morning and told them my situation. They had my car picked up that afternoon! They kept in constant contact with me. The car arrived at my house in perfect condition a week later. It was a wonderful experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear it was a wonderful shipping experience! Thanks for the great review, Herbert!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Oct. 4, 2015

    My daughter was moving from Florida to California and we didn't want to drive. Transporting the car was very overwhelming. Different people were calling and saying “Oh well, that’s not the cost. It’s this cost.” That was until we found Ship a Car Direct. With them, everything was upfront and I didn't feel there were going to be hidden fees. They were very customer service oriented, helpful, and professional. They picked up on time and delivered a little early. Everything went smoothly. I would definitely use them again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the great review, Paula!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 4, 2015

    I had to ship my son's car from California to Minnesota where his college is. We went online and looked at all options to transport the car. We particularly pay attention to the reviews and Ship a Car Direct is one of the high review scores. To get a general price range, we clicked online to submit our request and they called us pretty soon. They gave us a reasonable quote and how many days possible to find a trucker. They are pretty professional and warm. The relationship is very good between the customers and them. They update by email every day and sometimes they call and if I call them, pretty much they reply the same day. So our communication is pretty efficient. I would recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad our good reviews were helpful! Thanks for adding yours, Jade!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 4, 2015

    Ship a Car Direct shipped my car from Seattle to Baltimore, on the open carrier. Everything was very easy and straightforward, Stephan did great job, all questions were answered promptly and thoroughly. The carrier (Daisy) contacted me in advance arranging the pickup, they came on time, were courteous and professional. I kept in touch with the driver as the car traveled, the driver was flexible in adapting to my changed plans (I couldn't meet the car by myself and he delivered it to the alternative address in Baltimore I provided). I highly recommend the service!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it easy for you! Thanks for the great review, Svetlana!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 4, 2015

    I had the easiest moving experience with Ship A Car Direct when we moved from Oregon to Massachusetts. I've never written a review but I had to because it was an excellent experience with them. It arrived a day early and there was no issue. I sent David, a staff from Ship A Direct at least 30 emails and talked to him 5 times over the phone.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was easy and issue-free! Thanks for the amazing review, Gary!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Oct. 4, 2015

    The company took my information and found a carrier that was scheduled to travel the time frame required. They picked up my vehicle a day early but I was ok with that. I was in communication with Karen, the whole time and she had previously informed me how the whole transaction would pan out. When the carrier arrived at the drop off destination, they delivered my vehicle without any issues. I would certainly use Ship a Car Direct again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear your transport was issue-free! Thanks for the great review, Jose!

    Verified purchase
    Staff

    Reviewed Oct. 3, 2015

    From the beginning of my inquiry, Karen was 100% professional and caring. Throughout the whole process, Karen kept me notified thru every step and always kept me informed. I have never had such a wonderful experience with a company in my life! I would definitely recommend Ship a Car Direct to anyone, anytime! Thank you so much!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you informed throughout! Thanks for the great review, Rebecca!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 3, 2015

    I relocated to another state so needed my vehicle to be shipped. Ship A Car Direct had the best reviews when I did my research online. The quote given to me was average with the other company I found. My interactions with their customer service reps were great from the beginning. They were always on top of it, calling me and following up to see how things were going. It was a good experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to stay on top of it! Thanks so much for the great review, Lourdes!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 3, 2015

    We recently moved so I needed my car shipped from one state to another. I did a lot of research and read the reviews. When I talked to a representative from Ship a Car Direct, I felt the most secure with what I had found out. He called continually and kept me in the loop. The experience was excellent. The person who took our car was extremely accommodating, too. I've recommended them to somebody and has already used them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you in the loop throughout! Thanks for the great review, Molly!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 2, 2015

    I was referred to Ship a Car Direct. My buddy uses Ship a Car as well. We had to ship my girlfriend's dad's car over to Arkansas. The quote was fair. I trusted them. The customer service representative was very kind, polite, and professional. Even the transport guy was very nice too. We're very happy that the car came in same condition we left it. I was very pleased.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was nice and easy for you! Thanks for the positive review, Vu!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Oct. 2, 2015

    We relocated from North Carolina to California thus the need for shipping my vehicle. I chose Ship a Car Direct because they have very good report. I looked at the Better Business Bureau and they had a very good opinion. The customer service representative was very nice and cordial and did exactly what we said from the delivery and pickup dates to the time. Everything was good except that their cost was the highest but I still went with them because I don't like all the hassle afterwards.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive feedback, Chandra!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 1, 2015

    I will recommend Ship A Car Direct. My car was picked up and delivered on the days I had asked. The driver was very courteous and helpful. The car arrived in great shape with no problems at all. Tom did a great job of customer service from the beginning to end. I will definitely use them again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the great review, Suzanne!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 1, 2015

    I bought a car that was out in Minnesota and I live in Massachusetts so I needed to ship my vehicle. Spoke with Karen who told me about how they screen the transporters, and because their reviews sounded good I went with them. The customer service rep from Ship A Car Direct was very good and helpful and the driver from the company that actually delivered our vehicle was nice. It went smooth.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was smooth! Thanks so much for the great review, William!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Oct. 1, 2015

    I went in overwhelmed, having never shipped a car before. I received quote after quote, read review after review. I didn't want to settle but, I needed to make a decision. When I found the email from Jason and Ship a Car Direct, I knew I had a winner! He was open, honest and not pushy. He walked me through the process and kept me up to date with everything that was going on. He got my car from Ca. to Va. promptly, safely and at a very reasonable price. A week or so later, I had the need to get a car from the Midwest to Va. and I only had to make one phone call. That car was picked up the same day and delivered the next. Exemplary service, open communication and, fair/honest business practices. I will always give Ship a Car Direct a call first.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the great review and the repeat business, John!

    Verified purchase
    PricePunctuality & SpeedDelivery & Shipping

    Reviewed Oct. 1, 2015

    I used Tom at Ship A Car Direct to ship a classic 1987 Blazer from Maine to Texas. All went well. The pick up was on time and done without problems. The delivery was made in three days and again with no problem and no damage. The cost was $2025 and was the best I found for an enclosed carrier. I would use Tom at Ship A Car Direct again. You can reach him at **.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear the service was problem-free! Thanks for the great review, Charles!

    Verified purchase

    Reviewed Oct. 1, 2015

    My son go to school in Philadelphia. I shipped my car so he can use it. I used Ship a Car Direct and had no problem with them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks so much for the great review, Quang!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Oct. 1, 2015

    I really enjoyed working with Ship A Car Direct. Whenever I leave the guy that assisted me a message, he calls me within 20 minutes. I had a lot of confusion to how it works out, but he called me and gave me a clear idea how this car shipping can be done. On the day the car was picked up, they said it's between 8 to 10, he was there at 8:30 and picked up the car.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad you enjoyed it! Thanks for the great review, Narayanan!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed Sept. 30, 2015

    The pickup was on time and the delivery was good. The conversations between us and the carrier went very smoothly. We've never done this before and we were a little worried but we had no reason to be because Ship a Car Direct was good and the carrier was outstanding. It was a great experience overall.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to relieve your worries! Thanks for the great review, Sondra!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 30, 2015

    I was really very pleased with Ship a Car Direct. Customer service helped me out with everything - they picked the vehicle up on the day that I really wanted it and got it to the destination on time. The driver was super helpful and I felt really good about the whole experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the great review, Sue!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 29, 2015

    I bought a car in Chicago and I needed to get it to my house. I looked around for auto transport companies and a lot of them were brokers - they were very vague and I saw things that said they weren’t showing up in a punctual manner. I saw that Ship a Car basically directly bid and the person brought it in and dropped it off. A few of the reviews about them were good, too.

    I called and they said that it’d be $650 and that they could do it in the window. The best time was from Wednesday to Friday according to the person I was buying it from. He said that he would throw a cheaper bid out and see if other people hit on it for less, and it ended up being less than what he said. But I said I could go to $700. He was helpful and he explained everything. It was good. I knew what was happening as opposed to some of the other places I talked to. I'd recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Always happy to explain the process! Thanks for the great feedback, Jason!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 29, 2015

    I bought a car from someone in another city and went with Ship A Car Direct based on the reviews that I read. Their representative got back with me quickly to give me a quote. She was excellent and very helpful. She answered all my questions and was responsive in her communications and couldn't have been better. The shipper wanted $50 more and Ship A Car Direct took the hit in order to keep the price at the price that they had quoted me.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you well-informed, Kelso! Thanks for the great review!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Sept. 28, 2015

    I've never shipped a car before so I had no idea what the amount was going to be. It was an auction type where they put the number on the board, and then the truckers bid on it. I guess it's all like that no matter what shipping company. So I went with Ship a Car because they had the best price and I like the customer service. It was mostly through email when I begin scheduling for the transport and they did call me when they got a trucking company to ship the car. So it was very good. I was happy with it. I did have a problem with one of the trucking companies causing damage, and I got the runaround. They worked with me. They got this trucking company to finally pay, and they covered my son's transportation to and from the auto body shop as well. Jason at Ship a Car Direct was awesome. I have recommended them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Great to hear you like our customer service! Thanks for the awesome review, Jennifer!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 28, 2015

    I was moving from Maryland to Louisiana for my job and I have three vehicles but my wife and I could only get two cars down. I needed to ship the third so I emailed Ship a Car Direct to get a general price range for my transport. Everything was great with the customer service representative. He called me only a few hours after I submitted the request and was very knowledgeable. He was able to explain to me the steps and what he recommended. He told me he would let me know once they had found a carrier and called me back to give me the day, the company, the time and went over some things to me. He asked me some things about the vehicle as far as if there were anything that I had stored in it. I explained to him that I had some bins in the car, in the back and front seats. He did some recommendations for me to either get them out of the vehicle or put them where they wouldn't be seen and we went from there..

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it went great! Thanks for the amazing review!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 28, 2015

    My wife's in the military, and we were moving and I had two cars so I needed a transport company. The reviews on Ship A Car Direct were the best. Their online quote calculator was not really that great because it gives you basically what the cost was. They were a little higher than many other shippers as well but what was important to me was picking up at my house and dropping off where I wanted them at the delivery place, and being on the same truck the whole time. I got daily emails from their customer service representative who kept me informed all the time and answered my questions when I had them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you in the loop throughout! Thanks for the great review, Mark!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Sept. 27, 2015

    I had bought my son, who is in the military, a car up in Rhode Island where I live and I needed to get it down to him in Texas. It's a huge distance and it wasn't worth driving the car down there so I looked in to getting it shipped. I opted for Ship a Car Direct because they had the best ratings on the ConsumerAffairs and Better Business Bureau website. They were a little more expensive but I was going to pay a little more money to make sure everything was done right.

    My case was difficult. I was confused and I had a lot of questions. I've never shipped a car before and I really didn't know how to get it door to door. So, I ended up calling them immediately. Everyone there at Ship a Car was nice, courteous, prompt and were able to answer all my questions. Even the car company that they referred me to was there when he said he was going to be there. Everything went smoothly as it can be. I would definitely recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Always happy to answer questions about the process! Thanks for the great review, Aime!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 27, 2015

    I was stranded in Manchester, Virginia, and hired another company that gave a runaround for 10 days. Finally my son went online and gave me Ship a Car Direct's number. I called the number, and the next day they picked up my car and took care of it. Ship a Car Direct was terrific. I had a very bad experience with the other company, but Ship a Car Direct was very good. They followed up and told me the process step by step. Even the driver who was coming to pick up the car called me a few hours ahead to let me know when he's going to be there. The car came and there was no problem.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you in the loop throughout! Thanks for the great review, Agnes!

    Verified purchase

    Reviewed Sept. 26, 2015

    I’ve had a very good experience with Ship a Car Direct, and didn’t have any problems. I chose them based on the reviews of other people. I was very surprised at how smooth everything went since we didn’t solidify a shipper until a few days prior to the date in which the car was supposed to be picked up. Apparently, that’s the norm, but my tolerance was much, much lower. However, those individuals did that on a daily basis, and the result was more than what I’d expected. I’d recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was a good experience! Thanks for your recommendation, Donald!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 25, 2015

    It has been a very smooth and on time experience. I am extremely happy to receive my car on the promised day and the driver was really very pleasant and helped me tracking the real status. I would recommend it highly.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to hear it was nice and timely for you! Thanks for the high recommendation!

    Verified purchase
    PriceStaff

    Reviewed Sept. 25, 2015

    We had to ship our vehicle across country so I went with Ship a Car. I've used them in the past and I like them. I took advantage of their quote calculator and did it online and got a good price for my transport. Their service was great, from the customer reps to the scheduling of the transport - I didn't have any problems with them. I'm happy with Ship a Car.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to hear that you are happy with us! Thanks for the great review, Kevin!

    Verified purchase

    Reviewed Sept. 24, 2015

    I've had a good experience with Ship a Car Direct. Everything went smoothly, and I'd recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive recommendation, Joaquin!

    Verified purchase
    Delivery & Shipping

    Reviewed Sept. 24, 2015

    It was my first time to ship a car across the North America and Ship a Car Direct helped me go through the process very smoothly. I got all the details that I needed, and my car was shipped as scheduled so I'm very happy with my experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to hear it went smoothly! Thanks for your positive review!

    Verified purchase
    StaffDelivery & Shipping

    Reviewed Sept. 23, 2015

    I had wonderful business with Ship a Car Direct, because Tom, the representative assured me for best delivery. And you know I got my car before I reach to Nashville, TN without any damage. He followed everyday with me and cleared all my doubt. I would love to recommend this service to all my friends and family.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for the wonderful review, Awnindra! Glad it was quick and safe for you!

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    Ship a Car Direct Company Information

    Company Name:
    Ship a Car Direct
    Year Founded:
    2008
    Formerly Named:
    Safe-Direct Car Shipping
    Address:
    150 Murray St Unit 224
    City:
    Niwot
    State/Province:
    CO
    Postal Code:
    80544
    Country:
    United States
    Website:
    www.shipacardirect.com