
Ship a Car Direct Reviews
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About Ship a Car Direct
Ship a Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.
Visit shipacardirect.com- Door-to-door shipping
- No upfront deposit required
- $500 built-in insurance
- No terminal-to-terminal shipping
Ship a Car Direct Reviews
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Reviewed June 2, 2017
I was working in New York and my home is in Dallas. I decided to ship my car because my company paid for an airplane ticket. I've shipped with Ship a Car Direct four times now and I've been happy with what they've done. They helped me the first couple of times to understand the process and have helped take care of things. It can be a hassle sometimes going through all the quotes but it has been very easy working with them. I make a phone call and the rep sends me the quote immediately. I accept the quote and send it back and if I ever have any questions, I call them. They immediately contact me with the carrier information on who has it and when it's about to be delivered. It's very direct and they have a 100% satisfaction guarantee if there are any issues.
One of the times I shipped my car, the carrier had some type of accident where something fell on top of the hood of the car and made about a golf ball size dent on the top. It wasn't greatly noticeable, but at a certain angle, I could see the dent. When Ship a Car found out about it, they immediately called the transporter and made sure it got fixed. It was the transport company's fault and they brought a check to my house so that I could have the dent repaired. Ship a Car followed up with me every seven to 10 days until it was finished. The way they took care of everything was easy and that's why I went right back with them. They delivered on what they advertise. I use the same agent now. I have his number and when I need to ship my car, I call him. The business that I am in, a lot of people ship their cars and I have recommended Ship a Car and the agent that I use.
Reviewed June 2, 2017
I needed to get my car across the country when I moved and Ship a Car Direct's quote was cheaper. They also got good reviews compared to other companies. Aside from providing a competitive price, they also got my car across the country safe and sound.
Reviewed June 1, 2017
I was anticipating a few setbacks with the entire process. For my delightful surprise, all happened just as it had been explained to me by Matt over the phone and as described on the videos. I didn't get to the app on time for the pickup of my vehicle, so can't comment on that, but as far as keeping promises and accuracy of schedule I couldn't be more satisfied. My car and my entire experience were handled perfectly.
Reviewed June 1, 2017
My brother was relocating and we shipped his car from Orange County, California to Cincinnati. I called and spoke with Eve from Ship a Car Direct and she took a lot of time on the phone to explain the process. She did not make any false promises while some other ones were guaranteeing things. But she just explained the reality of it and was honest and straightforward about what the process was. I stayed informed and she called me when she had a shipper available. I felt like she was really involved in the process. She did an excellent job and I was very pleased with my experience.
Also, the car was picked up when she advised that they were coming and it was delivered ahead of schedule. The price was competitive with other vendors too and the quote they gave me worked out. I ended up paying a little more than what was originally quoted because apparently, there is a bidding process and they could kind of guarantee where the car would be picked up. But it was still competitively priced. I would recommend them to a friend.
Reviewed May 31, 2017
This is the first time I used Ship A Car Direct and I am very happy to say that I got outstanding customer service with up-to-date information, awesome carrier to transport my car, outstanding app to capture before and after shipping photographs to ensure that my car is transported without any issues, and on-time delivery at my destination.
Reviewed May 31, 2017
I bought a rare sports car in Anamosa, Iowa. I had never had to have a car moved before. I got on the Internet and found Ship A Car Direct. From there on they took care of everything. They set everything up with an enclosed car hauler. That man was so careful loading and it was delivered to Independence, Mo. on time and in perfect condition by the driver Kennedy. I couldn't have asked for any better service than I got from Angie. She kept me informed every step of the way. I bought the car on Wednesday and it was setting in my drive Sunday morning. That's right I said SUNDAY morning!
Reviewed May 31, 2017
Our daughter's vehicle broke down in California and we had no other choice but to bring the vehicle back home to Washington State. Ship a Car Direct was instrumental in making the entire process painless and very easy. Vehicle was pickup on time and even delivered early. Ship a Car Direct stayed in touch during the entire process ensuring our vehicle transport needs were meant to satisfaction. Excellent customer service!
Reviewed May 31, 2017
We used Ship a Car Direct before for moving from Atlanta to Seattle and we thought it was good. Everybody was wonderful to work with, friendly, smart and got everything done quickly. So we came back as we were moving from Seattle to Los Angeles. It was an easy decision after that previous experience. I was working with Gina, and she was amazing, always responsive, helpful and great. Their online quote calculator was great as well and I was happy and surprised at the rates because it was a lot more expensive to ship from Atlanta to Seattle. To ship two cars from Seattle to Los Angeles was about the price of one from Atlanta to Seattle. I'm really happy with Ship a Car. I love working with them and we would use them again.
Reviewed May 30, 2017
2002 Saturn transported to CA. The entire experience was positive. We were refunded our charge when the contract was suspended. On reinitiating the plan, the pick up went smoothly and we are thankful the car arrived unscathed. The trucker additionally allowed me to pack some items in the boot, which made my son happy!
Reviewed May 30, 2017
This was a great experience and I would highly recommend Ship a Car Direct to anyone who is looking to ship their car anywhere in the country. I received exceptional service and my car was treated with care and efficiency. My delivery was on time.
Reviewed May 30, 2017
Red Toyota - First time I deal with this kind of business, so thankful that my son, found this company. Honestly, I am worried, but because they communicate, I feel so confident that they will do their job. Communication is very important, both parties they communicate during the transaction. You deserved high five. You did an excellent job! Thank you both parties Ship a Car and Nod.
Reviewed May 30, 2017
One of my friends had used Ship a Car and he told me it was good so I also tried it. I gave my details to Ship a Car and then I got the email with their details. The only issue was that I had been told that the delivery would be door to door but instead, I had to go two miles for the car. Also, the charges were a little higher so it might be better if it's reduced a little. But the service delivered was good and timely. Ship a Car told me it would be done in five days and it was.
Thanks for taking the time to share your experience. Glad to hear that you are happy with our service!
Reviewed May 29, 2017
Ship a Car Direct did a great job of explaining the process and making sure that there were no surprises. This was the first time that I have shipped a car and it was very easy. The pickup and delivery were as promised. I would not hesitate to recommend this company again.
Reviewed May 29, 2017
We decided to ship our T Bird from Vienna, VA, to Yulee, FL, rather than driving it. Everything about Ship a Car Direct was professional. The company that drove the car couldn't have been better. The driver showed up when he said he would. And kept in touch with us during the process. The car arrived spotless and we will happily recommend his service to others!
Reviewed May 29, 2017
I got a job transfer from Georgia to California and Ship a Car Direct was recommended by my friends. Using the online quote calculator was okay for me, and I got a competitive price. Also, the rep I spoke with, Mike, was wonderful. There was another lady towards the end and both of them were very helpful. They were very encouraging and gave me confidence not to worry. Ship a Car gave me a towing company that I wasn't happy about and they were okay to change it without any hesitations. Overall I really had a good experience. Their service was excellent and if I had to choose them again, I would without hesitation.
Reviewed May 28, 2017
Found this company as rated 5 stars and accredited on ConsumerAffairs.com. Stefan and Maricela worked hard for me and always returned my calls or emails in a timely manner. The actual shipper, out of Staten Island, reached AZ in 2 days. My experience was extremely positive.
Reviewed May 28, 2017
My sister had gotten a car through my stepdad's name when she graduated high school. She decided to get married and move to Colorado where her husband is stationed. They got a new car and decided not to pay for it so to help my mom and my stepdad out, I paid it off and needed it shipped out here to Georgia. I was looking at the reviews and Ship a Car Direct seemed like the best bet and made it as the basis. Especially after I talked with Bruce, he was a lot of help and I really appreciated everything he did to help me out with it. I could call him on his direct number if I had any questions and he was always prompt in getting back to me. He gave me a call a couple of times to let me know what the next steps in the process were so that I was always updated. It was a great customer service experience for me.
The free quote was fine and it wasn't much different from what I ended up paying after. It was great and excellent for the amount of value of what was being shipped. It's not a new car but it was still something that I had to drop $2,000 into so I was really satisfied. I would most certainly recommend Ship a Car Direct and definitely use them again if I needed to have a vehicle shipped.
Reviewed May 27, 2017
I bought a car from out of state and I used Ship a Car Direct to get one of the dealers get my car. I ran through a couple of other companies and Ship a Car was more responsive and tried to follow-up rapidly. Before purchasing the car, I called them up to say I'm looking for a certain cost and they were able to give me a figure around the estimate. After I purchased the car, I put in an order and it took about a week to get someone to pick up my car. Since I was getting a close one, they took calls back and forth to find a dealer because they're going to find a pilot. Then they asked me to raise the price because someone might take it at a higher price since I wanted my car earlier. They even gave me a discount and they said they'd split the increase. So, I increased my initial estimate from $1400 to $1500 and I got someone who picked up the car and got it delivered here. It was delivered in four days.
Their service was pretty good because every two days I got a call from them telling me of the status and they even try to explain to me why I wasn’t getting one assigned so easily because mine was a closed carrier. And then once I booked it and got a carrier assigned, they proactively sent me the insurance copy. The calls I got from them were not automated. I really like the constant touch being there and I really like their customer support.
Reviewed May 26, 2017
I had to ship my vehicle due to a job change. I inquired with other companies for the timeframe when I wanted my car to arrive and Ship a Car Direct matched my requirements. Some of them were lower priced but they wanted more time and others wanted me to deliver the car in Orlando, not the door to door. I also inquired on the quote online. Afterwards, I talked to one of the agents and finalized the price which was reasonable. The service was good and satisfactory. There were a couple of calls to finalize the dates. Then I was given the driver’s number and I followed up with them about the timings of pickup and delivery. The payment was made to the driver. It took three business days for the vehicle to arrive from Florida to Kansas.
Reviewed May 26, 2017
I was moving in the state and I got good reviews for Ship a Car Direct on the internet. Their customer service representatives kept me informed all along the way and everything went smoothly.
Reviewed May 25, 2017
We are very happy that we went with Ship a Car Direct, the entire process was simple and stress free. From beginning to end we were always in the loop and all our questions were answered in a timely manner. Bruce did a fantastic job with helping us find a carrier, everything went without a hitch and the price we paid was well worth it. If we ever need to move our cars again or know someone that does we will always turn to Ship a Car Direct!
Reviewed May 25, 2017
I bought a Ferrari from California and I needed to ship it to Washington State. I made a couple of phone calls and talked to a guy at Ship a Car Direct. He looked very professional to me and so I chose them. Also, their customer service rep was very helpful. It was a great experience and I would be very happy to use them again.
Reviewed May 25, 2017
Ship a Car Direct was great. I found it online and saw the reviews were good, so I chose them and it seemed like a good deal. Their rep sent me a link to place the order, then we had email exchanges telling me what was going on until the shipping company called me direct and said they were ready to schedule the delivery. The quote was a little higher than a couple of other places I looked but only by $25-$50, but it was worth it to have the security. I got the car in a shorter time and it was perfect.
Reviewed May 24, 2017
The car was delivered in good conditions with no damage observed. It was a satisfactory service. Ship a Car Direct delivered what it promises. Agent was courteous and prompt in responding questions. Instructions were clear and easy to follow.
Reviewed May 24, 2017
We shipped our car from Los Angeles, CA to Lithia, FL. The process was pain-free and everything went according to plan. We had a specific day the car needed to be picked up, and they worked with us to make it happen. The car arrived at its destination just 5 days later. The only issue was that the car was delivered extremely dirty - But it wasn't anything a car wash couldn't rectify. The process worked and I would definitely recommend Ship a Car Direct to others.
Reviewed May 24, 2017
I wanted to ship a car from California to Philadelphia then I contacted Ship a Car Direct as I used them before. Their quote was $850 and it was pricey. But they couldn't find a carrier, so it was $950 eventually. But it's fine. I had to contact the customer service to make sure what's going on and they were really nice. It was a two-week process, they were really fast and they actually checked if I received the car at the end. The price was reasonable as well. Everything was great and amazing.
Thanks for taking the time to share your feedback! We are glad to hear that you are happy with our service!
Reviewed May 24, 2017
I was separating from the Marine Corps and I did not want to make the drive from North Carolina to California so I got in touch with Ship A Car Direct. John, their rep, told me roughly what it would cost and I contacted him a month out which was pretty early. He told me that normally people send in quotes a couple of weeks before the actual shipping, so I was relieved that I was early than too late. He offered me a pretty good price considering you pay like a mailman fee because when I shipped my motorcycle up when I had a motorcycle, it cost close to about what it had cost for my truck to get shipped. They also credited me $30 which was cool. I was pretty happy with the price and you're going to pay some fees to have them do their part so that was okay too.
In addition, they were thorough and there's a high level of communication. They were also personal and the connection was there too. Ship A Car Direct has made my transition a lot easier for sure. The truck arrived at the same time I did and it was a really good experience.
Reviewed May 23, 2017
I was moving for a new job and I wanted to move my vehicle from Houston to Seattle. One of my friends used Ship a Car Direct and she recommended it. I took the quote online and then I spoke to a representative as well. The quote they gave me could have been a little bit lower, but it was still within my price range. So, I went with it. The person-in-charge, David, helped me and then I met the delivery person when he came to pick up my vehicle. It all went smoothly. They explained everything to me properly. The only thing is, once it was all done, I kept receiving a lot of emails from them like promotions. Of late, have not received any, but for some time I did. Sometimes it was useful information and sometimes it was of no use to me. Other than that, it was a positive experience. I wish that the prices were a little bit more competitive, but it's okay because they brought my vehicle safe and sound.
Reviewed May 23, 2017
I bought a car and it was in another spot so I needed to get it to where I was. Ship a Car Direct had a high rating and when I took advantage of the online calculator, the quote given was fair. It's Ship a Car 2000 miles so the shipping cost was $1250. Dealing with the customer reps was seamless and the service was all very good. It was an easy experience and I would use them again.
Reviewed May 22, 2017
My husband and I reviewed several car delivery companies and went with Ship A Car Direct. From contact person to driver, from pick-up to delivery, we have to say that everything was done in a professional and stress-free manner. We would highly recommend this company to others!
Reviewed May 22, 2017
I moved from Illinois to California and one of my friends referred Ship A Car Direct. Their online quote calculator was very comfortable in transferring and the generated quote was consistent and had reasonable price. I was always in touch with Michael and he was a reachable guy. He gave us some last minute change in the address to reach my car and he helped deliver the car on time. The level of service provided was great. Everything went very smooth and I did not find any issues. I can also recommend Ship A Car Direct to a couple of my friends.
Reviewed May 21, 2017
I shipped my vehicle three times using Ship a Car Direct. During my first experience with them, my car was stolen and Ship a Car Direct went out of their way to make sure that the car was recovered. Moreover, there was absolutely zero cost to me. They paid for the shipping fees and all the repairs. The quote that I was given was very fair. Moreover, their customer service representative who set up my transport was very helpful. Ship a Car Direct provided me the best service I've ever received. Experience was phenomenal.
Reviewed May 20, 2017
Ship a Car Direct did a FANTASTIC job for me! I am so very pleased with the service I received from Ship a Car Direct and their staff! My main contact person, Eve, was especially helpful and worked hard to meet all my needs. I had never shipped a car across the country before, and so naturally I was somewhat apprehensive. Eve walked me through the entire process and stayed in touch throughout. The transportation company picked up the car on exactly the right day in Phoenix, Arizona, and delivered it much earlier than I thought they could. I was still driving across the country when the car was delivered safely to my husband in Johnson City, Tennessee just 3 days after pick-up! Ship a Car Direct provided wonderful, professional service for a reasonable price and I'm very happy to recommend them if you need your car shipped.
Reviewed May 20, 2017
I don't have my order number handy anymore. The experience was great. The auto was picked up in San Francisco on the "estimated day" and delivered 1 day before the estimated day, which was perfect because it was a Sunday. I didn't have to take time away from work. The driver kept great communication throughout and was very conscientious of the vehicle. Great job!
Reviewed May 20, 2017
I would definitely use "Ship a Car Direct" again and recommend them to anyone. I called several companies and feel as though I received the most honest answers from Kosta/Ship a Car Direct. Kosta kept me well informed throughout the process. I was further impressed with the Tony ** professionalism and genuine care of my vehicle.
Reviewed May 20, 2017
I was moving from Virginia to California. I used Ship a Car Direct's quote calculator and after I got the quote, one of their reps immediately called. I asked a bunch of questions like how the whole process works. It was my first time using any service to ship my car. He took me step by step on how to get my car shipped and he was responsive every single time I contacted him. He helped me out through the whole process. The quote was around my price range and the cheapest among others that I've checked. I’m glad I chose them because it was a pretty fast and easy process. In addition, the car arrived in perfect condition.
Reviewed May 19, 2017
I was relocating to a different state and I needed my vehicle shipped. I researched on the net and I found good reviews about Ship a Car Direct. They were also cheaper compared to other carriers. I used their online quote calculator and it was helpful. Since this was my first shipping, their quote calculator gave me a lot of insights. I was also satisfied with the overall quote that I got. It was reasonable and very good. Ship a Car Direct’s customer service was also prompt in responding to me either through phone or email. I've got a response in a few hours or even sometimes immediately. I was talking with Angela and she was really helpful. I had a lot of questions because this was my first time and she answered all of them. The carrier had an SMS option too where you send an SMS and you receive a response immediately. Their service was excellent and it was a wonderful experience.
Reviewed May 18, 2017
Have to say as nervous as I was, all went well from John and other that all stayed in constant contact, driver was straightforward and stayed in touch. You couldn't ask for more. Price went up little from original quote, negotiated and that was that. Would use them again without hesitation.
Reviewed May 18, 2017
Though this was my only occasion to have a vehicle shipped nationally, Ship A Car Direct was well-chosen. Their rate was competitive and the service beginning with contracting with them through to the post-delivery of my automobile was excellent. They were in constant touch with me notifying me of shippers, then, when chosen, the when, how and when the car would be shipped. Proficient (it would appear), efficient, and courteous. I would not hesitate to employ their service again. A fine company to deal with.
Reviewed May 18, 2017
Ship a Car Direct is an intermediary. They find people who ship with their own vehicles or other companies so the biggest problem was finding somebody to actually do the shipping. It wasn’t clear to me, although I figured it out fairly quickly. Another problem was trying to coordinate the pickup with the driver where they didn’t know when the driver would be available. It was very awkward and not seamless. But once the driver picked up the car and came and I was able to communicate directly with him, it worked fine but it took a week. But I live in a less traveled route so I can understand the issue.
Reviewed May 17, 2017
I had a great experience with SHIP A CAR DIRECT and am happy to recommend them to anyone that is looking for a service to ship their automobile. They were on time for the pickup and got it delivered across country 2 days earlier than expected. Best of all is the communication from their team. From beginning to end they were in constant communication with me. I would use them again, no doubts.
Reviewed May 17, 2017
We were moving cross country from Virginia to California and needed to ship 3 cars cross country. I read tons of online reviews and decided to go with Ship A Car Direct. Stefan, our rep did a great job communicating the process and gave us a very good quote. The driver from Ace Car shipping in California, showed up as scheduled and did a very thorough job of looking at the cars before loading them. Our cars were delivered a day ahead of scheduled and it worked out great for us. The only concern was not knowing the exact date of the pick up until a week before. Other than that, the process was great and the cost was very reasonable. We would definitely recommend Ship A Car Direct.
Reviewed May 17, 2017
I relocated from coast to coast and I used Ship a Car Direct to be able to move my first vehicle. It was a very positive experience, so I said we’ll definitely call them and see if they can give me the most cost effective quote when I needed car shipping services again. Since they came through, I chose them again to ship the car that my daughter borrowed. She had finished her graduation and is moving out of DC. I used their online quote calculator and I got an equally competitive quote. The calculator was a good tool for me to be able to understand the range that I would have to spend. It’s also a good gauge for comparing quotes from other vendors.
I called up John, the same customer representative who had worked with me earlier, and gave him my situation. Since I needed a quick turnaround time, I spoke to him earlier in the week itself and told him that I need to ship the car by the end of the week. He worked with me to get it all scheduled. However, there was a problem with the carrier that was previously assigned. They were not able to work with my timeline. Because John knew what I was looking for, he was able to reassign another carrier and get the car on its way quickly. I was very pleased with the proactive approach that John took to make sure I get my car in the time frames I needed. Ship a Car Direct estimated the car to be delivered in three to five days. They just picked it up this morning and I'm expecting it to be here this coming Monday. They will give me better estimates once the car is on the highways.
Reviewed May 16, 2017
After hearing so many horror stories about shipping a car I was not comfortable with the idea but had no other choice since we were moving 2 cars from NY state to Florida. I did my research and decided to use Ship A Car Direct. Bruce was very helpful and the learning he provided helped very much towards an understanding of what was going to happen. Once we had a confirmed date everything went according to schedule at pickup and delivery. A friend in Florida transporting his car to NY state a few weeks later had a lot of problems using another company which he won't use again. The main issue was poor communications which was never an issue with SACD.
Reviewed May 16, 2017
Happy with service: Everything went well start to finish on car delivery. Big problem with transport review accepting my email name for confirmation so we could get our rebate. If it hadn't been for Maricel being so diligent in keeping near daily contact until we could work it out I would have given a much poorer review. Company owes her a big thanks.
Reviewed May 16, 2017
I needed to send a classic Jeep XJ from Illinois to my son in Colorado. John from Ship a Car Direct was very responsive and thorough. He was on it right away and had the car on the truck within a week. It was delivered on time. No hassles, no problems. Thanks Guys!
Reviewed May 16, 2017
I was shopping around at what I could find on the internet. I found Ship a Car Direct and Bruce was very knowledgeable and patient about offering assistance in the situation. The rep who worked with me from transport to delivery was very helpful and professional, he stayed in touch and stayed on top of what was needed in order to make the situation work. It was a good four months from the time I spoke with him to the time that we actually used the service. But when it came down to having to make the arrangements to get the transport, everything went quick.
Reviewed May 15, 2017
I was very satisfied with Ship a Car Direct. I did a lot of research before buying auto transport services. Ship a Car Direct was open and honest about the industry and explained how it works, shared their terms and conditions upfront (others wouldn't share until you had placed an order with them), had competitive prices - didn't take any money upfront, and made the process very easy. The staff on the reservation side, as well as the driver that took my car, were all very professional, top notch and easy to reach for any questions I had. I would highly recommend them to anyone looking for auto transport services.
Reviewed May 15, 2017
This company has help us find carriers to move a total of 4 cars across the country. Every single time the car has arrived with no issues! If needed, we'll use Ship a Car Direct again to find a carrier to do the job!!! Great customer service!
Reviewed May 15, 2017
I was living in the city and then the rats ate my wires so I needed my car to be shipped upstate until someone was able to fix it. I found Ship a Car Direct and they had an A-plus rating on Better Business Bureau so I took them. Their online quote was all right and fair. Also, the customer service representatives were very courteous. If I wrote them, they will call me back or email me right away. It's excellent and I had no problems. I enjoyed the service that they provided and it was pretty easy and quick.
Reviewed May 14, 2017
Back in March, I was moving and read information about Ship A Car Direct. It seemed like they were legit and could get it done. Their online quote calculator helped me get an idea what price we were looking at and seemed fair. Communication with the customer service rep worked out but once he hooked me up with the actual guy who was going to be shipping it, the communication was a little bit better. The driver was great and excellent. He always told me what time he was going to be there and showed up.
Reviewed May 13, 2017
Services very good. Pickup and delivery were on time, and very professional driver explained all aspects of the move. They moved my 1996 Avalon from California to Roy Utah. I could not have done this myself for the FreeCharged. I would recommend them to anyone.
Reviewed May 13, 2017
Moving to Florida. Great experience for someone who is new to this. It was nerve-wracking for me at first but the drivers knew how to reassure me and help me feel comfortable. I choose this company through a friend referral and it turned out to be the best thing ever.
Reviewed May 13, 2017
I needed to ship a car from here in Arizona to my son in Virginia. I went on the internet, Googled car transport. I got a couple of quotes from a couple of individual ones. Ship a Car Direct is one of the largest in the amount of work they do, but I haven’t done that a lot in my life. I've shipped three cars over the last decades and I decided to take the first one and the one that makes the most sense. The quote was okay. It was higher than one other company, but lower than another. I did chat with them and they managed to reduce it to meet the quote so I ended up getting it for the same price. I stayed with them mostly because I've started with them first and I've gotten the first quote from them. They seemed to be the ones that could pick up the car the quickest and make sure that it would get there in about four days. The other companies were a little bit more hesitant about when they’d actually picked up the car.
The pickup of the car was delayed by a day and a half. Now, they got some issues on their end and I didn’t have a firm deadline, so it really wasn’t a big deal. I wanted it to arrive on time. They said it might take five days. However, it took them three and a half or four days. So, the car actually arrived on the original date that they said it would even though they picked it up a little later. Other than that, it went very well.
We made arrangements to meet the gentleman to pick up the car here in Scottsdale. He picked the car up on Wednesday. He had a big truck in Walmart Shopping Center which is a couple of miles from my house. He was very nice. However, I had to help him because he couldn’t get it on correctly. He had trouble backing the car up because he had to keep it in a certain gear, he couldn’t get the knack of doing that. It was really fun that I had to back it up onto the truck. I'm not that scared of heights and he was putting it on the bottom. Then I got stuck and couldn’t get out. I had to pull it forward again to get out. He got in and backed it up the extra couple of feet. He had managed to get out through the driver’s door. It's very narrow and was kind of weird. I said to him, “When I get the car in there, I'm not going to be able to get out” and he does have the means to go through, which I think he would do on certain occasions.
It was scheduled to arrive on Saturday and it got there. He called my son on that end and met him at the place. Then he took my son back to his other car, so he went out of his way for about half hour just to get my son back to his house. It was good. As far as the money goes, it was expensive in the skim of things but it was reasonable in what I expected to get and we got good value for the money.
Reviewed May 12, 2017
I was moving from Pennsylvania to Arizona and my dad found Ship a Car Direct and I called them. I was kind of wary. I've never shipped my car before. I called three different companies and I think Ship a Car was the best price. It was $1,350 for my car for that distance and I have a giant SUV, I thought it was a fair price. I got an estimate from another company, but I didn't go with them because they kept emailing me which was annoying. I also found a local place in Pittsburgh and the guy quoted me at $1,400 but the guy there was very sketchy and disorganized so I told them that I found someone else.
The sales rep from Ship a Car Direct called me once and then after that, he would email me and let me know that they're still working on getting a driver for me. The driver they got was great and awesome. He was professional and knew what he was doing. He's a bit younger, maybe 20s or 30s but I had a good vibe and he was a nice guy. It wasn't more than five days for him to deliver the vehicle. He got there a day earlier than I thought he was going to be there. I really had a good experience with them. it was painless and easy.
Reviewed May 12, 2017
I did a lot of research on car carriers and I liked the reviews for Ship A Car Direct. They posted videos about what to expect from them and I liked that they would handle any damages should they occur. Download the photo app and take pictures of your car before it leaves. They picked up on time, we could track the progress of the transfer, and they delivered the car when we were ready for it. Their customer service was superb! We moved from Texas to Arizona, a long way, and my husband was nervous about the car being on a trailer. We had no problems at all. I recommend them highly.
Reviewed May 11, 2017
I was quite impressed by the professionalism of the people I encountered throughout the process of vetting this company (I am still receiving spam and cold calls from other companies even though my deadline has long since passed) and would use them again in the future if the situation were to arise. My initial call was answered by a real person - and one that was able to answer all of my questions honestly. Additionally, the quote that I received was what I paid. The driver that transported my vehicle was responsive and aware of my front end timeline. He was on time and professional. He stayed in contact with my son leading up to pick-up and myself when it came time to deliver the vehicle. Aside from road grime (expected when transported cross-country on an open carrier), the vehicle arrived with no damage. I'm not one for doing business on-line, or with people I do not know, but this experience was trouble free.
Reviewed May 10, 2017
Ship a Car Direct was very good all around. I needed the vehicle for temporary purposes on the East Coast and so I used them. I like the communication in terms of what's happening at each step so I very much appreciated that. Timing was exactly as expected and the driver was professional during delivery. I was very pleased.
Reviewed May 10, 2017
My husband recently retired and we've moved to Albuquerque. I asked for a pick up on May 1st. When talking with dispatch it really didn't sound like the pick up was going to happen on the 1st. I had built an extra day into my plans, knowing that things don't always work out in matters like this. I did let them know that I would be leaving town at 6pm on the 2nd to go to the airport. I felt very comfortable that they would make it happen. Driver called an hour before pick up, we used Wal-Mart's parking lot, less than 2 miles from home. Car was picked up at 12:30.
Car delivered from OH to NM. Car was dropped off on that Saturday, around 12:15. Driver texted 4 hrs. prior and then 30 min prior. Wal-Mart's parking lot was used, about 2 miles from our home and the closest lot that would work due to size of carrier. No damage to car, steering wheel dirty, looked like grease but it washed off. Think I received 4 emails from Ship a Car checking to see how things were going. I'd definitely use them again. The key is to be proactive. I did call dispatch to find out the day my car would be delivered. Since driver didn't know when that would be.
Reviewed May 9, 2017
I used Ship A Car Direct to ship my daughter's car to her from California to Florida. David was very helpful especially when I needed to change dates due to my husband's hospitalization. Everyone I spoke to were professional and courteous and the vehicle actually arrived earlier than we expected!
Reviewed May 9, 2017
Awesome service!! From start to final delivery of my vehicle. I was always notified of the status of my car from the driver when he picked it up in Hopkinsville, KY to Tacoma, WA. Nothing but great things to say about customer rep, Bruce, who set up the driver for pu and Ivo, the driver that delivered my ride safely to WA. Thanks a lot!!
Reviewed May 7, 2017
I was moving across the country. I talked to a few companies but Ship a Car Direct's customer service was better and took their time to really answer my questions and didn’t rush me in any way. The rep that I talked to said everything completely what the fine print said and didn’t contradict himself unlike the other company, they said something else which contradicted what was in their fine print. In addition, Ship a Car Direct had their dock number on their website which is what I was looking for. Also, they're more affordable than the other car shipping companies. The rep also gave me a direct line number and so with every step and every process, he always kept in contact with me, and if I had any questions, I would call his direct line so I felt comfortable. I received my vehicle in five days, which would have been a day earlier if it wasn't for the snowstorm. Overall, they had an excellent, efficient service and I was very pleased with it.
Reviewed May 6, 2017
The car was picked up on the date suggested, and delivered 10 days later, which was OK. But the agreed amount was changed after the car was picked up. The claim was that the car was a different model than initially agreed. $100 extra was added to the cost even though in my opinion the car was as advertised. The car was in good shape when delivered, so all in all it was OK.
Reviewed May 6, 2017
Took advantage of Ship a Car Direct's free quote and it was good but we had to increase the price. The transport organizer was trying to farm out the job, but we weren't getting any bites and was getting very close to the date that I had to move, so we increased the bid by $50. We split the cost and then the next day somebody agreed to the job. The carrier driver was very nice and stayed in contact with me. Everything was seamless.
Reviewed May 5, 2017
Auto transport... KS to WA. Excellent service from pickup to delivery. Ship a Car direct and the driver Nicoli of carrier Altai Auto Transport kept me informed. No damages to car. I'm very satisfied with their service and look forward to using their service again.
Reviewed May 5, 2017
The Quote turned out to be accurate to the penny. The Driver picked car up on first choice date. The Driver was on time and friendly. My Car was delivered on time and absolutely no damage at all nor was anything missing. The driver was again friendly on drop off. Matt from Ship a Car sent me periodic e-mails ensuring all was going well in the process. What more could you ask for?
Reviewed May 5, 2017
I bought a car in eBay and I was trying to find the lowest cost carrier to ship my car but ended up having to wait about three weeks with the whole pickup dates. So I decided to look up and found out about Ship a Car Direct where people gave them a very good rating. I then gave Ship a Car Direct a call. Their price was slightly higher but I ended up using them and they got my car shipped and picked up within the next three days after my first contact with them. They were helpful. They gave me daily updates and told me the expected time they'd find a carrier. When they found one, they had the carrier contact me directly, which turned out to be good. The carrier driver was friendly, easy to work with and they are always on time.
Reviewed May 4, 2017
I have previously shipped my car and this experience has been the hassle free. The assigned driver communicated throughout the transport and even delivered my car earlier than expected. I will be moving another vehicle later this year and will definitely call Ship a Car Direct for transport.
Reviewed May 4, 2017
Ship a Car Direct had better reviews than everybody else. The quote given to us was fair. It was a little higher than some of the others but also from the reviews, I saw a lot of other people with better companies and had charges that were included when they shipped cars so I felt comfortable, plus the added assurance from positive reviews. Also, everybody was polite and professional. The driver was good at communicating when he'd be here.
Reviewed May 3, 2017
Overall had a great experience. Customer service was excellent from the company and driver. My car was picked up a day later than expected which was inconvenient, but I've moved across the country multiple times and know that the timing of things/priorities isn't always precise. Great customer service and frequent updates made up for the lost day.
Reviewed May 3, 2017
I found Ship A Car Direct online and then checked the recommendations from others. Everyone said that it was the best and easiest one to use. A lot of shipping companies were not all that reputable and didn't fulfill their promises. Ship A Car Direct had high ratings from everyone, too. The driver was keeping us posted all the ways the car trailed across the country from Cleveland to Phoenix. It was being delivered to my son's house because we weren't here yet at the time. It was a fine experience.
Reviewed May 2, 2017
I decided to ship my Corvette from Maryland to my new home in Florida. I didn't have a clue on how to pick a shipper and stumbled across the Consumer Affairs page. It seemed legit and I selected a highly rated company that offered enclosed shipping. I was contacted (always email) by Ship a Car Direct and was directed to their website that explained the process of them selecting one of their reputable shippers for the job and how to expect a delay until closer to the ship date etc. They had some quick videos on their website explaining the whole shipping business and how independent drivers bid on jobs etc. (I'm told there is a whole reality show on this!)
I was starting to get worried about the whole process when I was assigned a shipper and charged a deposit but once I talked to the driver things were all handled professionally - he made sure he kept in contact with choosing a ship date (if they have large trailers they would like to ship them full) and when he would pick up and deliver the car. My shipper was Washington Auto Transport and I couldn't be more happy with them. Immaculate trailer, professional and polite driver who kept me informed multiple times during the pickup and delivery days - wouldn't hesitate to use them again. Car was in the exact shape as it was when it was picked up. My car isn't a show car, although it still looks pretty good. Much more of a highly modified C5 around performance, lowered, customer suspension, engine build, widened back end etc.
Reviewed May 2, 2017
This company performed as expected. There were no surprises, everyone was professional and courteous. The pickup happened within the two hour window given as was delivery. I would certainly recommend this service to my friends.
Reviewed May 2, 2017
The car transport was so easy with Ship a Car Direct. The car came damage free at the earliest time. The cost for transport was also cheap. The communication was easy and they do regular follow ups. I would surely recommend to my friends. Thanks for Gaby and Gigi included for the service.
Reviewed May 2, 2017
Picked the car on the scheduled day as per my requirement. Delay was not an option for me as I was flying the next day. They shared the contact numbers to find the exact status of transport (It's not updated by default to you). The initial estimate of delivery was 10 days after but it took 15 days. They allowed to change the delivery address which was 30 miles farther from the initial address. The driver called a day before to update on delivery and asked for the time. Just inspected the car and started driving. Finally it was a good service though there can be improvements in time estimation and maintaining it. Overall satisfied and recommend to use Ship a Car Direct and their partners.
Reviewed May 2, 2017
I was moving to a new house in another state about 2,000 miles away and I had to ship my car. I got the information from the internet through a very good review for Ship a Car Direct and got a quotation from them online. Also, I talked to one of reps in the office and he explained to me every detail about the quotation. The quote was reasonable, it was not that expensive but not very cheap. The rep I worked with kept trying to call me about the update history and the pickup, so I was very happy about that. The carrier driver called me a day before the actual delivery and again five hours before his arrival and 30 minutes before, so it was very convenient for me. All in all, it took about a week before I got my car and I had a very good experience with Ship a Car Direct.
Reviewed May 1, 2017
I'm relocating so I have to ship my vehicle. I chose Ship a Car Direct and I was satisfied with their reps. Also, the carrier driver was very attentive and easy to communicate with. He tried to satisfy my needs as much as he can. It was a good experience. I'm very satisfied with the efficiency and it's also very timely.
Reviewed April 29, 2017
I was transferring to San Diego and my wife's moving to Florida. So, I had to get my wife's car from Utah and ship it to Florida. I used to ship car before so I went online, got some reviews. I compared quotes and Ship a Car Direct's was not the least expensive. But I looked at their review and decided to go with them instead of paying $50 less and wait for three weeks to get my car. I talked to the driver, and he picked up my car on Saturday. And by Tuesday my car was in Jacksonville. So, that was very quick. The timeframe was very reasonable and awesome. Overall, it was an amazing experience with Ship a Car Direct. The communication was great and everything was on time.
Reviewed April 28, 2017
First time ever moving a car and not sure what to expect. To my surprise, very good and reliable. They got me a carrier in a few hours, he came one day early, after he called, and was very courteous. Said he'd have the car from East Coast to West Coast in 4 days, and he did. Called several hours early to let us know when he'd arrive, and he arrived exactly on time. Great experience!
Reviewed April 28, 2017
We were in the process of relocating so I did some research on the internet for auto transport companies and Ship a Car Direct seemed to have the least number of issues. The online quote calculator certainly helped. It's always nice to have a self-service option so I don't have to be dealing with those people. The quote given was reasonable, too. We've shipped two cars, one of which has extreme personal value, and both times they did what they said they were gonna do. Everything was very clean and they handled things very professionally. Everything went off without a hitch. The cars arrived on time and in good shape. We'll probably use them again.
Reviewed April 27, 2017
Car movement service was good and fast. They have an app to capture the car look and appearance so that any damage or scratches to car can be claimed easily. The driver was very honest. Call center team are good but they need to improve more.
Reviewed April 27, 2017
I live in Texas and my aunt, in Mississippi, was buying my Mustang so I had to ship my car. Ship a Car Direct was the first one I found online and I started working with them. I called up there and I spoke to Costa. He was nice. He gave me all the information and we went from there. He also had me quoted out and then I was able to make the decision and order it myself online. The quote was $50 off. There was $50 more on the pickup but it wasn't a big deal. The price was real fair on it. My aunt had it priced out for about $1,500 and I found them and signed it up, it was easy.
The auto transport organizer was also nice. I spoke with him twice on the phone and then we emailed back and forth. He was attentive to my needs. I also spoke with the carrier driver for 30 minutes and he was a nice guy too. I asked where he traveled and everything like that. It has been perfect and there was no damage to the car. I was very happy with the experience overall. It was my first time to ship a car and it will probably be my last but it was great.
Reviewed April 26, 2017
This was my first time shipping a car online and these guys could not have made the process any easier. The driver was also topnotch and very professional. I'm a pretty detail-oriented person and was originally nervous about this process, but I can honestly say that this company and the drivers they use earned my respect, confidence, and recommendation.
Reviewed April 26, 2017
I am happy to report the successful and uneventful transport of my car- twice across the country. I would highly recommend you as you try to be as accurate as you can with slightly unpredictable situations. All has worked out just fine and I appreciate your service.
Reviewed April 26, 2017
Everything went well with both pickup and delivery of my SUV from South Carolina to California: Ability to know what was going on and being in contact worked out perfectly. Would use Ship A Car again if occasion comes up.
Reviewed April 26, 2017
The car needed to be shipped was going to my son from my mom's estate. I looked at Ship a Car Direct's reviews and they looked pretty good. They're the one that contacted me. I used their online quote calculator which I had also done with other auto transport companies. They were all similar in price structure. However, it wasn't the price alone that I decided to go with Ship a Car Direct, it was the reviews, as well.
I scheduled it with a person named David of Ship a Car Direct. I worked with him and then he told me that a person would contact us on a certain day. They inspected the car and there were a couple of scratches before it left and we didn't even see it. They documented that. They picked the car up when they were supposed to and they actually delivered it a day earlier than it was supposed to get there. We were pleased with the experience, this the first time we've ever shipped a car cross-country. The car arrived without any issues so we were happy.
Reviewed April 26, 2017
I called to have my brother-in-law's car transported from Texas to Massachusetts. The person I spoke with was very courteous and helpful. We narrowed down the days for pick-up and delivery as the process was explained. The Ship a Car puts the order out for bids. You would think that the company uses the same people but even if a new company they should be on top of it. Had to call repeatedly to find out where my car was as it was over 7 days to transport. I finally get the call that the car will be delivered, come home from work expecting about an hour away when 3 hours later I had to meet the flatbed. So not delivered to my door as promised and the truck is broken. The driver assures me he can get the car off with a plank and the other side working, to which I hear the plank crack.
Luckily the car seemed to be okay until I drive it home. The front end seems out of alignment - no big deal until I go to the shop for repair to find the front control arms are damaged - to the tune of $700.00. The shop asked if I hit a large pothole or had some sort of problem where the front end was dropped. As a matter of fact yes, the transportation company. Now no one wants to return my calls to resolve this issue. I am out a lot of $$ for a service that was sub par to say the least. One would hope that Ship a Car direct would be concerned enough to know who they are subletting jobs.
Our apologies for the experience you had with this carrier. When you first contacted us about your car being late, we immediately refunded you for the inconvenience. We did return your calls, and we tried to help you with the damage claims process. Unfortunately mechanical issues with the car are not covered as there is no way to determine how it happened or if it was pre-existing. The shop you brought this to can only speculate as to the cause, because we do not have any proof that the car was not already damaged prior to transport. If you choose to file this claim with your insurance, and they approve it, then we will honor our damage free guarantee and reimburse the remaining $400 of coverage towards your deductible. If you have any questions, or need any help with that, please reach out to us and we will be more than happy to help you.
Reviewed April 26, 2017
I bought a vehicle from out of state and went with Ship a Car Direct. I was happy with the quote that they gave. I paid the price and they got my car. The driver helped me get the vehicle in the yard here. Ship a Car Direct provided good service and I’d use them again.
Reviewed April 25, 2017
Their online info, videos and terms and conditions were thorough. The customer contact was helpful and explained the process well. Once the order was placed, communication/emails provided carrier info, customer service 24/7 contacts and updates more than I expected. The driver/carrier was very courteous and thorough during pickup. My daughter, who received the car in Bossier City, LA, said the driver communication and delivery went very well. It even arrived a few hours earlier than anticipated. Their price was a little higher than some others, but the results and peace of mind was worth it. I would definitely use them again.
Reviewed April 25, 2017
Shipped Car from Long Island to Evanston, Illinois - I was very pleased with the level of customer service. A company representative clearly explained the process and the car was picked up on time and delivered in excellent shape, as promised.
Reviewed April 25, 2017
This was my first time ever shipping a vehicle, so I was not familiar with the process. Stefan, who was friendly and knowledgeable walked me through each step. Other quotes I received were cheaper than Ship a Car Direct, but I am happy I paid the extra $50. Ship a Car Direct will be my go-to for any future vehicle shipment needs.
Reviewed April 25, 2017
I was buying a vehicle and looked at Ship a Car Direct in the computer and I called them. Their customer service representative, John, was a great guy. He explained everything to me.
Reviewed April 24, 2017
I was moving to California from New York and when I googled auto transport companies, Ship a Car Direct came up the most. The first person I spoke to from there sent me a very competitive quote and that was very helpful in my decision of purchasing their service. After the car reached me, I was contacted and asked if everything was okay. The service was quick, efficient, convenient and I've no complaints overall.
Reviewed April 23, 2017
I transport across the country and I don't want them on the road that long. Ship a Car Direct is such a big company that no one ever inspects the vehicles. I can ship from Florida to California and it's really easy. They don't ask a lot of questions and they get the cars out really quickly. The quote they gave me was a fair price and there's a low key guy there that I like. I just call him and he emails me. He follows up quite a bit and is pretty hands-on. The transport was a really good guy too. He's very detailed, easygoing, courteous and polite. All in all, it was a good experience.
Reviewed April 23, 2017
I was moving from East Coast to West Coast, so I did a search, looked at the reviews and it showed that Ship a Car Direct is the better choice. I asked several companies for a quote to compare, and their quote is right in the middle of the range. Plus, their customer service representative was very professional and provided very detailed step-by-step instructions on what to do next and on what if something happened. I'm very satisfied.
Reviewed April 22, 2017
I had the most pleasant experience shipping my car from Texas to New York with this company. They demonstrated care and concern from start to delivery! All were courteous and respectful and honest. I will recommend this company without hesitation. Thank you Eve and everyone else.
Reviewed April 22, 2017
I was moving, so I looked online and Ship a Car Direct had pretty good reviews compared to other companies. After the customer service representative gave a fair quote, we did some emails and that was it.
Reviewed April 21, 2017
I was shipping my son’s car to his job in North Carolina. I went with Ship a Car Direct and they gave a very fair quote. I had shipped three cars before so I was happy with their price though it’s the first time I’ve used their service. Their rep, Scott, was really good. I had set the shipping up far enough in advance and he stayed in contact. As it got closer, I was a little concerned about the date. He initially wasn’t available but one of his assistants was and he did the same thing, he talked me through it. They made an adjustment on the price based on the way that the timing was going because my date wasn’t necessarily syncing up with somebody that was picking up a number of cars in my area. As it turned out, the guy picked it up a day late and delivered it a day early so it worked out fine.
The driver was great, too. He stayed in touch and told me what's going in. I met him when we dropped off the car and he got to the place early. He did it all on his own, taking off the truck, drove it to the long term parking, and left it. He did it on his own time and the car was there with no problem at all. He was very accommodating and it worked out really well.
Reviewed April 21, 2017
I used Ship a Car Direct once. I read the reviews and felt the price was a fair one. Then I used them again for my mom’s car. I'm the one who mainly set it up and she’s the one who dropped the car off. She had a good experience. The booking person for the driver was very friendly. I told them my date which was pretty far in advance and they said that somebody would contact us a few days before, and they did just like planned. They called to verify and make sure that everything was in order, so it was good. It was an easy and stress-free experience. Ship a Car Direct provided excellent service.
Reviewed April 20, 2017
Ship a Car Direct performed the way I wish all providers would, with care, honesty and exactly the way they promised. I was kept informed of each change of status from initiation of the order to delivery. Mr. **, our driver, was in contact with me from just before pick up and at key points prior to delivery. He exercised extreme care with my car and it arrived in perfect condition. Couldn't be more satisfied.
Reviewed April 20, 2017
We purchased the car out of state and needed it delivered to our home. We had used Ship a Car Direct in the past and it was a positive experience. We used their online quote calculator and it gave us a good one. So, we used them again and my husband had a couple of calls with them about finalizing the dates. We got good feedback and response to inquiries. It was very easy. The driver made sure he connected with the person he was picking it up from so it was great. And he got back with us about the status. They did what they said they would do so it was good.
Reviewed April 19, 2017
My niece recommended Ship a Car Direct when I called her, and she started the whole moving process. The first time I used them was when I was moving to Houston permanently. The second time, I was supposed to move to Houston with the other car but my plans changed because my husband passed away all of a sudden. But Ship a Car gave me a fair quote and I believe that should be what the market value was. And the price was okay if I'm happy with the service and it's giving me what I'm looking for. The servicing was good too, and up to a certain extent, their rep Scott's was very good in following up. They also sent me emails and reminders. Overall, I would recommend people to Scott.
Reviewed April 18, 2017
I'm up North. I left the car down in Florida for the winter and I wanted it up here. I looked for auto transport companies and Ship a Car Direct came up. I called them and one other guy. Ship a Car had a good rate. I got a quote and then I waited and then it went up. A couple of days later, it went up again. But I was okay with it. The actual driver had broken English and he didn't want to communicate with me. His dispatcher at the trucking company made some calls but I had a hard time with him when the driver called me. But it wasn't any big issue. We got the car here. It was in good shape.
Reviewed April 17, 2017
Very professional company from the initial contact to the end. My vehicle was picked up on time and after I was kept in constant communication as to the arrival date in Georgia. I recommend this company for their auto transport needs.
Reviewed April 17, 2017
My ex-husband passed away and I was selling the car to my friend up here in Massachusetts. I went online and I looked at Ship a Car Direct and they seemed to say what I needed them to say and they were very good. I was very happy with them. They gave me an estimate of what it was going to cost and it was fine. It was a tough situation and I needed it done so I did it.
The reps were very prompt and very courteous. Interactions were very nice and when I called them, they were back and forth with me. We knew exactly when they were going to be showing up. My cousin was there when the drivers came to pick up the car and that went fine. My friend was up here when they delivered the car and that all went very nicely as well. It was an overall pleasant experience.
Reviewed April 16, 2017
I was moving out of state, and since I've used Ship a Car Direct previously, I chose them over other auto transport companies. Their customer service representative is very involved and responsive and the quote was pretty fair. It was average from my other research.
Reviewed April 15, 2017
We bought a vacation home in Washington and we needed the car up there. We started out with another company and they promised to deliver. And then it was two weeks and they still hadn't even got my car picked up after I left. So, I thought this company was ripping me off. I called Ship a Car Direct, talked to someone else, and he had my car picked up the next day. I liked their customer service. The driver was funny too. He was good and thorough. They kept in contact during the shipping process and they got it here early. There was nothing wrong with it except for all the dirt. I don't know how it got so dirty. I even washed it before he picked it up. But I would still use them again.
Reviewed April 14, 2017
My wife and I had moved a number of times and every time, we drove two vehicles. This time, we decided we would make the move in the same vehicle so we wanted to ship one of them. We tried a couple of transport companies before and based on prices at that time, we went with Ship a Car Direct. I didn't have to give them my life history or any personal information to get a quote.
I spoke with Scott and traded emails with him. I also called him a couple of times to follow up. It was hard trying to look for a driver going the direction I was heading but he assured me that we’ll find somebody that’s making that trip and it may take a bit longer but we weren’t in any hurry in our situation. Once they found a driver, it was pretty much a seamless process. The driver, Dan, was very nice. He got in touch with me and let me know when he was coming. I had to make a little last minute change because he had some tire issues but he picked the vehicle up the same day that he had said he was going to. He communicated with us along the way and we had given him my son’s information and the driver communicated with us what happened.
From start to finish, they delivered what they promised they would so I’m very happy with them. They were more communicative with me and I also ended up paying spot on as what they quoted. It was an awesome experience for what I had to deal with that because there are so many unknowns when you’re trying to ship a car. I’d definitely recommend them and I’d use them again if I had to.
Reviewed April 13, 2017
Shipping 2009 Lexus from MI to CA - We had a very smooth transaction with Shipacardirect.com. John helped us and kept in touch with us every step of the way till the delivery and made sure there were no issues. He was also available after hours and responded to all our questions. We felt very comfortable sending our car and we would do it again in future.
Reviewed April 13, 2017
I was moving from another state because of my job. I called Ship a Car Direct and I liked the services they offered me. Everything was very easy, and whenever I had a question, Matt helped me a lot on that. The driver called me from the delivery and pick-up location and it was good. They did the service within the time frame that they said so I was happy.
Reviewed April 13, 2017
This was not the first time using Ship a Car Direct. We worked with Angela to ship our 2010 Camaro and it went flawlessly. We decided to use Angela again for the shipment of our 2014 Kia Forte. Pickup was on time and without hassle. Arrival at destination went without a hitch. We would use Ship A Car Direct again.
Reviewed April 13, 2017
We’re temporarily relocated to Florida and we’ve been using a rental car for a while so we decided to just ship our car. I had been thinking about doing this for a while and I have gotten estimates several months earlier from other companies and when we finally made the final decision, we went with Ship a Car Direct because their estimate was reasonable and there were some very informative videos on their website. During the course of the transport, when I had any questions about arrival times or anything like that, the people at Ship a Car immediately got back to me. Dealing with the carrier driver went very smoothly and the delivery was perfect. The hardest thing for me was I could’ve done this when I was back at home in December and I didn’t. So, I had to have my sister deliver the car to be picked up, which I was worried about. And from her comments, she said it couldn’t have been easier.
Reviewed April 12, 2017
The service (shipping 2015 VW Touareg) was exactly as expected, on time and on quote. Would recommend to my friends. You could go cheaper but Ship-A-Car gives you peace of mind because they have already weeded out sub par shippers for you so you do not have to do the research for yourself.
Reviewed April 12, 2017
I planned on driving my car from Seattle to North Carolina and a week before my trip plans changed and I needed to find a way to ship my car direct. I admit, I was skeptical at first, but with one phone call, I spoke with Eric at Ship A Car Direct and my car was scheduled for pick up 2 days later. Eric and my driver were very kind and kept me informed. My driver was very responsive and did a great job making me feel that my vehicle was in good hands over numerous text messages. Six days later my car was parked out in front of my new home in North Carolina. Overall, it was a great experience and I would happily ship again or recommend a friend to ship their car through Ship A Car Direct.
Reviewed April 12, 2017
I was moving to Phoenix so I wanted my car shipped. It was in Ohio. I went online and I was comparing different companies, and then I selected Ship a Car Direct. The transport organizers explained things to me. Whenever I needed help, they were available. The carrier driver informed me when they'd be bringing the car. Everything went smoothly and my experience was good. I’ll recommend Ship a Car Direct to a friend.
Reviewed April 12, 2017
I was moving cross-country and needed to ship my vehicle. Ship a Car Direct had really good reviews. I used their free quote thing online and then when I called them, they were extremely helpful. They quoted me about a month earlier and then I decided to actually go ahead and ship the car with them and they honored that price. This was my first car that I've ever shipped and I was making it more complicated than it needed to be and their reps were there to answer every single one of my questions. Then their carrier driver was there to pick it up and he was courteous, answered some of my questions and was more thorough than I was, which was great. So overall, they made it extremely easy for me.
Reviewed April 11, 2017
This is the second time I used Ship A Car Direct. The site was very easy to use to place my order. I received carrier confirmation within 5 days of placing my order. Excellent communication throughout the whole process via timely emails and text messages. The driver was excellent and delivered the car ahead of schedule. I appreciate the follow-up call and email after delivery of my car. If I have to ship another vehicle, I will definitely use Ship A Car Direct.
Reviewed April 11, 2017
Working with Ship a Car Direct was easy and hassle-free. They did an excellent job of explaining the process and answering my questions. Then, they connected me to a trucker who was courteous and reliable. He showed up to pick up and deliver my car on time, always calling in advance. In a nutshell, Ship a Car Direct delivers!
Reviewed April 11, 2017
I had to ship my car across the country for work. I had very little time to handle the logistics and found Ship a Car Direct online. I got a good quote and had fine interactions with the representative. They got my car here really quickly. It took them four or five days which is a very short time.
Reviewed April 10, 2017
From start to finish my experience with Ship A Car Direct was outstanding. Staff provided excellent information, arranged a carrier who pick up the car on time, transported it and delivered in great condition on time. Well done.
Reviewed April 10, 2017
Kosta handled my shipment and did a fantastic job. He took care of the few issues that arose with the shipper and inspired confidence in the process. This was a shipment that went from coast to coast. It was also the first time I have shipped a vehicle.
Reviewed April 10, 2017
My fiancee was moving back to California from Woodstock, Maryland, and I needed to ship a vehicle. I went with Ship a Car Direct because I've used them before to ship a car here and I had used them once to ship my son's car across the country. The quote that they gave me was fine and competitive. It was pretty straightforward with the customer service rep. I was able to contact most the time the gentleman that was looking for the truck and the driver, so it was fine. The driver wanted a little bit more money. So the dispatcher took a little bit less on his end, and that was good. The drivers that arrived there were friendly and they were able to take a few more things for a price. They usually do this, so it worked out.
Reviewed April 9, 2017
This was our first attempt at shipping a car and with Scott's direction and assistance. It went very smoothly from pick up in Florida to delivery in Connecticut. It was arrived in perfect condition and we will not hesitate to use their service again, should the need ever arise. Thank you.
Reviewed April 9, 2017
I was relocating from California to Washington. I found some good reviews about Ship a Car Direct and the quote I got was pretty competitive. Their customer service communicated at every stage which was a good thing. They kept me posted about the progress and that has helped. I blocked at the very last so it was pretty helpful for me that they could help me in the next 48 hours because I did not get the service from the one where we block from. I called them very late and they were responsive. The driver kept me posted, too. They took my car and delivered in 3 days and my vehicle condition was in the original form. Overall, the experience was very good and seamless.
Reviewed April 9, 2017
Great service. Angela was very helpful with our first auto shipment. Great price for a peace of mind. She set us up with All Around Transport and you couldn't ask for a better transport company. The car was picked up on time and delivered the next day 800 miles away.
Reviewed April 9, 2017
It was too far away to drive my car from South Carolina to Nebraska so I decided to have it shipped. I found good reviews about Ship a Car Direct so I called them and they offered me a quote. In the end, what I paid was very close to the initial quote they've given. The transport organizer is a busy guy. He sent me a couple of emails, but I had to wait a couple of days for an answer. But he let me know that he was trying to get in contact with different drivers and told me to be patient. So, I knew ahead that I had to wait. However, the carrier driver had mechanical problems on Friday and they had to wait until Monday to pick up my car. He said that one of the long axes of his truck broke and he had to take it for mechanical repair, and it took three days to get it done. Other than that, everything was very nice and he delivered the vehicle in perfect condition.
Reviewed April 8, 2017
This is the second time I have used Ship A Car Direct to transport a car. Both times they did a great job arranging the pick-up within the designated timeframe and then delivering the car in perfect condition to the destination. I'm a happy customer!
Reviewed April 8, 2017
I bought a car at an auction and needed it shipped from Raleigh to Pennsylvania. I found Ship a Car Direct on Google and saw a couple of ratings, too. We used the free quote calculator and the quote I was given was fair. It also helped me in making a decision to go with them. Their rep was very honest about the price and helped me, and the driver was also good. The first company that I went with was too low and I couldn't get the car shipped quick enough.
Reviewed April 8, 2017
Their quote was reasonable. I thought I'd give Ship a Car Direct a try after seeing good reviews about them. I was relocating due to my job and the move was more than 3,000 miles away. The interactions with their representative were quite good. They were updating me periodically. My car arrived on Monday. I identified the courier and I had all the questions regarding the insurance and they answered everything. After that, they asked about whether I got the car. The follow up was there even after the car was picked up. On the whole, I was happy with the service provided by Ship a Car Direct.
Reviewed April 7, 2017
We were kept informed at all times. The people were friendly and informed. Our car was pick up on time and transported to RI without any problem. It was transported in a closed trailer and arrived in great shape. We will use this service anytime we have our car shipped.
Reviewed April 7, 2017
The vehicle was purchased from one location and needed to be brought to where I was at, which is roughly 600 miles. I'd used Ship a Car Direct in the past and everything went well so I used them again. They are faster than the other people estimated. I got a fair quote and everything went great. There were no hiccups, delays, or surprising hidden fees, and everything went as scheduled. The level of service provided was a hundred percent and professional.
Reviewed April 7, 2017
I inherited my mother's car and had to ship it as she was out of state. I went online and Ship a Car Direct's website looked more informative than the others. So, I felt more confident with them. The online quote was too high originally but I called back and we came up with a strategy to put it in a lower quote, wait a little bit, and we were successful. Their customer service representative was fine. And it seemed like the car got picked up pretty quickly. I got a call saying that somebody would be able to pick up the car right away. So, it all happened pretty fast once we've lowered the price. Everything worked out fine and I would recommend Ship a Car Direct to a friend.
Reviewed April 6, 2017
I contacted John at Ship a Car Direct on Mon., April 3rd, to request a car transport. The car was picked up that same afternoon and delivered in Southern CA Wed morning. The car was in the same condition as when it left WA state and we could not be happier with the speedy turnaround. Great service - better than I imagined. Will recommend you guys to everyone who needs a car transported. Thanks again!
Reviewed April 6, 2017
Everything went perfect. Great communication between all parties involved. The 100% damage free guarantee was the reason I chose this shipper and it all went to plan. Car arrived on time with zero damage. I would absolutely recommend Ship A Car Direct.
Reviewed April 6, 2017
I was moving across country for a job and I got a good and reasonable quote from Ship a Car Direct. Their quote process was definitely good. There were other companies that required to put in all information and I didn't even bother with them. I spoke on the phone a few different times with the rep Eric because he was pretty thorough and good. He followed up to make sure everything was going smoothly. He was really great, very helpful and polite.
Overall, the level of service provided was good. Everything seemed to run pretty smoothly, except for the delivery and pickup windows, which were a moving target because they can't give me a specific time of when they were gonna be there. There were a couple of times they called early and asked if they can show up early and then it's gonna be another couple of hours. I was able to accommodate that because I haven't started the job yet. But if someone had a tighter schedule then that may be a little trickier. At any rate, everything turned out great. I got the car on time and everything was fine. I'd recommend Ship a Car Direct.
Reviewed April 6, 2017
We bought a car and were trying to ship it from the dealers in Minnesota to our residence in Seattle. I did an online search for a good shipping company with good reviews. I found good reviews for Ship a Car Direct put on BBB and ConsumerAffairs website, and based on the reviews, I thought Ship a Car Direct was a good brand and decided I would give it a try. I asked for a quote and got a reasonable one. After which, I was contacted by an agent, John, and he answered the question I had. The overall process was pretty clear and straightforward. Ship a Car Direct has good customer service, and there were no damages to the car. The driver did not know much of English though.
Reviewed April 5, 2017
I'm a dealer and I was shipping a car from my dealership to a customer down in Texas. I've used Ship a Car Direct before and I was happy with it. The quote I got was fair and exactly what I thought it would be. For this instance, it was all done digitally and I haven't really talked to anyone. Prior, I typically dealt with John and our conversations have been perfect. He was very involved, engaged, communicated a lot with me about what was going on in all the different touch points, so he did a very good job. The service Ship a Car Direct provided was quick, responsive, and easy to use. It's been a very good experience and I would recommend them to anyone.
Reviewed April 5, 2017
There was a training job for me and I had to move my car from Illinois to Mississippi, so I reached out to Ship a Car Direct. They phoned and I asked them the date and then I gave a window of the date I'd like to get the vehicle. They had already done the first and so I was really happy. When I took the quote, I gave them update as to my apartment and that time, they already picked up the car and moved to a hotel a couple of miles away but still the quote remained the same and they did everything smoothly. They delivered the car the day before the promised date and the experience had been awesome.
Reviewed April 4, 2017
I would like to thank Kosta and the company for doing a good job of communicating with me throughout. When finding a carrier was a bit difficult, Kosta was most helpful in incentivizing a good carrier at his expense to expedite my shipment. The delivery at the destination was on time.
Reviewed April 4, 2017
In comparison to the other companies, Ship a Car Direct's quote for moving the car across the country was competitive. They weren't the lowest, but they had the best reviews which was my deciding factor. Everything was pretty well laid out online with their FAQ videos. I had all the information I needed just by visiting their website.
Reviewed April 4, 2017
I purchased a car in Orlando, Florida and needed it shipped to Virginia. So I checked the reviews on BBB and went with Ship a Car Direct. I got a quote of $4,400 from the online quote calculator, but it's not accurate so I had to email them and talk to somebody to get an accurate quote. For the most part, the reps stayed in touch and they did everything they said they were gonna do, so I don't have any complaints. There were no hiccups and nothing to really rave about. Overall, it was a solid service and a good experience. They got the job done like they said they would in the time frame.
Reviewed April 3, 2017
I was moving from Houston to California and I was searching for a company that can ship my 2017 Dodge Charger. Then I found that there are brokers who will pick the companies for me. I just have to pick a good broker. Finding Ship a Car Direct's website, I found it simple and easy so I picked them just to try. I called them and requested for two quotes, one for a closed container and another for an open container. The closed container was expensive so I went ahead with the open container.
Another good thing about Ship a Car Direct is that there's one single person who was my point of contact. His name was Scott. Having him gave me a feeling that I have one person to trust and to talk to especially if I have any questions. I called him once to make sure that the transfer of the car will happen on time because there was no option for failure especially that I had a lot of things arranged one after each other. He gave me the number of the company they chose to transfer my car with. I called that company and asked if they can make it on time or if there is any chance to delay. They said they will do it on time.
The driver was a professional. He drove the car and took it up to the truck very smoothly without hitting the car, like he has done it a thousand times. He was even calling me, telling me where he was exactly and where to meet. Ship a Car Direct has an application to take pictures of the car before and after and that's what the driver did. It was all good. But I don't see why I need to go to the broker next time when I can just go and contact the company. Probably that way, I'll get a cheaper quote.
Reviewed April 2, 2017
I was moving cross-country for work. I needed to ship my vehicle, Infiniti, and Ship a Car Direct gave me a very fair price compared to others. They also have great customer service and they're on top of everything. Our interactions were mostly phone conversations and some emails but it was very thorough. It was great communication.
Reviewed April 2, 2017
I had a collector car that needed to be transported from my Michigan home to my California home. I found Ship a Car Direct on Google and they had good ratings. Their price was also the best for an enclosed trailer and they could ship the car immediately. They called and emailed me and everything went fine. They were very communicative without any problems. I have absolutely no complaints. Overall, it was a good experience. They provided excellent service. I'll use them again.
Reviewed April 1, 2017
I was moving from California to Colorado and shipping my vehicle through Ship a Car Direct was very simple. I liked their price and they gave me a guaranteed pickup and delivery date. They were easy to work with. It wasn't like talking to the other companies I contacted. A lot of them told me that they would put the car on the board, meaning they would put the car on the forum but I never heard back from those people. Then some of them just quoted me too high. Overall, it was a good experience with Ship a Car Direct.
Reviewed April 1, 2017
I moved from New England to Texas and went with Ship a Car Direct because they seemed like the easiest to deal with. The quote I was given was a little bit more than the other places but it also seemed a little bit more straightforward. So, I was okay with it. They called me right away and I dealt with the same person over and over again which is so much easier because they seem to know how I was and what I was trying to do.
Reviewed March 31, 2017
I shipped a car to send it out to California. The reviews of Ship a Car Direct looked good and the quote in the online quote calculator was competitive. Plus, working with my customer service representative from scheduling my transport until the car was delivered was efficient and they kept me up to date with the developments. However, there was a major flooding in the Lake Tahoe area at that time so Ship a Car held the car up by a day but they let me know what happened. My son got the car and the transport went very smoothly.
Reviewed March 31, 2017
I was moving from Hawaii to Texas. It was hard to drive the car across the water. I reviewed a couple of auto transport companies and there were some good reviews from Ship a Car Direct's previous clients so I thought I'd give them a shot. The transport organizer was quick to contact me and answered any questions. I had a change in the schedule of departure and he was quick to respond and make sure that everything was readjusted and taken care of. Also, the driver coordinated the drop-off and was good, professional, and accommodating. Everything went great. I'm shipping a second car and I'm using them again.
Reviewed March 30, 2017
The quote that Ship a Car Direct gave me was very attractive. Their customer service reps were friendly and answered all of my questions. I would recommend them.
Reviewed March 30, 2017
I purchased a vehicle in Iowa and I live in Massachusetts. I was leery about doing the shipping. I wanted to make sure I was with a reliable broker so I checked out some guys on BBB and their names didn’t show up as accredited and Ship a Car Direct did. They gave me a fair quote and their rep explained that they get a carrier that they’re familiar with that has a good record and has the adequate insurance. They’ve been in business for a number of years so I figured that they would have more experience dealing with these carriers and they have a good rating as well so I went with them. Within two days, their rep called me and told me he had a carrier and that my car will be picked up Friday. It got picked up Saturday, but it got here in the time that they had promised. So I was very satisfied because my main concern was to get my car here in once piece, no scratches and in good shape, and it was. They did a good job and the carrier was good.
Ship a Car Direct Company Information
- Company Name:
- Ship a Car Direct
- Year Founded:
- 2008
- Formerly Named:
- Safe-Direct Car Shipping
- Address:
- 150 Murray St Unit 224
- City:
- Niwot
- State/Province:
- CO
- Postal Code:
- 80544
- Country:
- United States
- Website:
- shipacardirect.com
