Ship a Car Direct Reviews

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About Ship a Car Direct

Ship a Car Direct is an auto transport broker that sets customers up with one of its pre-screened car carriers and answers any questions clients have about vehicle transportation. The company offers open and enclosed vehicle transport and accommodates any size of vehicle.

Pros
  • Door-to-door shipping
  • No upfront deposit required
  • $500 built-in insurance
Cons
  • No terminal-to-terminal shipping

Ship a Car Direct Reviews

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    How do I know I can trust these reviews about Ship a Car Direct?
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    • Our moderators read all reviews to verify quality and helpfulness.
    Page 14 Reviews 2240 - 2440
    Verified purchase
    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Aug. 30, 2016

    I've used Ship a Car Direct before and when my daughter was transferring from New Jersey to Houston, I went with them again to ship my daughter's car. The customer service rep was very helpful. The delivery driver was very competent and safety conscious, plus he handled the vehicle well. It was delivered in good time. Ship a Car Direct has been very professional.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us to ship your car, Phil! Glad to hear that you are pleased with our service!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Aug. 29, 2016

    Would highly recommend... From the initial quote to the vehicle delivery everything went smoothly and as promised... The service greatly exceeded my expectations!

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    Ship a Car Direct
    Response from Ship a Car Direct

    We are glad to hear everything went smooth for you, Tim! Thank you for giving us a positive review and for recommending our service!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 29, 2016

    I used Ship a Car Direct before so I went back to them when I needed to ship my vehicle that I'll use to get to school. I used their quote calculator since this new auto move was for a different distance and the quote that I was given was around the same with other companies and with a little difference of $20 or $30. It was also good with their customer service representative. If I had any questions, they always answered it and I didn't have any issues with them. We always kept text conversations with the truck driver too. Overall, they're reliable.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for your positive review and for choosing us to ship your car, Bryan! Glad to hear that you are pleased with our service!

    Verified purchase

    Reviewed Aug. 28, 2016

    We needed to move a car so I went online and Ship a Car Direct had very good reviews. I talked to a lady and she sent me an email with a quote. I would recommend them and I'll use them again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    We are glad to hear everything went smooth for you, Angie! Thank you for giving us a positive review and for recommending our service!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Aug. 27, 2016

    When I moved to Nashville, Tennessee, I looked at the reviews and Ship a Car Direct had pretty good ones. I spoke with their agent and they gave me a quote which I felt pretty much okay with. They are really friendly and focused. They know the service really well and even dropped me a couple of follow-up emails even after the delivery. They're very professional in approach and they stick to their words. They did whatever they committed to do so everything was really awesome. And it would be great if they're looking to have more competitive quotes.

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    Ship a Car Direct
    Response from Ship a Car Direct

    We are glad to hear that everything went smooth for you, Raj! Thanks for sharing your positive feedback!

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 26, 2016

    I use Ship a Car Direct every summer to send my car to and from Miami. They always find someone who comes within a few days. The car always arrives as 48 hours later when I land and is waiting for me. I highly recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    We are glad to hear that transport has gone smooth for you, Michael! Thanks for sharing your positive review and for choosing us to ship your car!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 26, 2016

    Some of the reviews I read about them were very favorable and the quote I was given was reasonable. The person I talked to over the phone kept in touch, was reliable, and kept me apprised of the situation as far as when the car would be picked up and delivered. It’s a reliable experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear everything went smooth for you, Robert! Thanks for your positive review!

    Verified purchase
    StaffDelivery & Shipping

    Reviewed Aug. 25, 2016

    I chose Ship A Car Direct partly for their positive reviews. I'm happy to be able to add another. I shipped two cars across the country on an open truck, and they arrived in a timely manner and in great condition. Everyone I spoke to was friendly, easy to reach, and helpful. The truck carrying the cars did break down, but they had it back up and running the next day.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your review and for choosing us to ship your car, Luke! Glad to hear that you are pleased with our service!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Aug. 25, 2016

    Ship A Car Direct arranged for the shipment of my Mazda from Washington, D.C. to Colorado. What I appreciated most about the company was its honest and straightforward approach. My representative was candid about how much it would cost to ship my car to a rural location rather than elicit my business with an unrealistically low quote and then substantially increase the amount. My car was picked up on time and delivered just four days later, exactly when the driver said he would arrive. The driver was prompt and courteous. I would recommend Ship a Car Direct without reservation.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your review and for choosing us to ship your car, Phillip! Glad to hear that you are pleased with our service!

    Verified purchase
    Customer ServiceDelivery & Shipping

    Reviewed Aug. 25, 2016

    Please don't choose this company. My recent car shipping experience with Ship A Car Direct was very unsatisfactory. The communication with this company was the main problem I had. My car was picked up on a Wednesday in Michigan and was due to arrive in San Diego in about 7 days. One week later I received another call asking to pick up my car again (?) in Michigan. When I called to find out what was going on, David would be nice on the phone and never return my phone calls. I received emails from their marketing dept asking if I was satisfied with the delivery but the car didn't get delivered! No one would call me back until we started calling the trucker who accidentally called me to pick up my car in Michigan. We actually were ready to call and file a stolen car police report. So, in short, if you want to sit on pins and needles with no communication and have nights with no sleep because of worry, then this is your company.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hi Joleen,

    Our apologies if you found David hard to reach, we also have a 24/7 customer support line that you can reach when our reps are not around. Glad the shipment went smoothly and everything worked out. If you would like to give us another chance we will waive our fee. Thanks!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 24, 2016

    We had a great experience with Ship a Car Direct. They kept us informed during the entire process and were very professional. The car arrived cross country on time and the driver Ray was very pleasant. This contrasts with our experience with another company last year which was a disaster. We highly recommend Ship a Car Direct. 5 stars.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us to ship your car, Richard! Glad to hear that everything went well and you are pleased with our service!

    Verified purchase
    Price

    Reviewed Aug. 24, 2016

    My first ever car transfer from one city to another city that was awesome. I was worrying about any hidden cost or damage during transport, but it's reliable and safe. Sure I will recommend to my friends. Thanks for making it effortless and safe.

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    Ship a Car Direct
    Response from Ship a Car Direct

    We are glad to hear everything went safe and smooth for you, Arunachalam! Thank you for giving us a positive review and for recommending our service!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 23, 2016

    Shipped my car from California to Maryland. Everything went very well and we got the car delivered 1 day later than the driver estimated. Everyone in the process was very helpful and very professional. I would recommend to anyone who needs this kind of service. One suggestion to the driver is that I feel it will be better if the driver can send out the pickup notice the day before picking the car for a 1-2 hours time window. 40 minutes notice prior to the pickup is a little bit too short. Thanks.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for your helpful review and for choosing us to ship your car, Jeff! Glad to hear that you are pleased with our service!

    Verified purchase
    Customer ServiceDelivery & Shipping

    Reviewed Aug. 23, 2016

    I was very nervous about shipping our family car from FL to PA, but using Ship a Car Direct exceeded my expectations. The customer service I received was top notch and our car arrived within 36 hrs door to door. I highly recommend this company!

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    Ship a Car Direct
    Response from Ship a Car Direct

    We are glad to hear everything went smooth for you, Nichole! Thank you for sharing your positive review and for recommending our service!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Aug. 23, 2016

    I was moving out of state so I needed to ship my vehicle from Cary, North Carolina to Newark, California. I got some good reviews from my friend about Ship a Car Direct. The online quote was good compared to others. It only took them one week to move my vehicle. It was very quick and the driver was good. He helped me a lot and made me put some more stuff on the front of the car as well. My car is already shipped and I have it for almost three or four weeks with me. I am satisfied with the customer service from scheduling the transport up until now. It was an excellent service.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us to ship your car. Glad to hear that you are pleased with our service!

    Verified purchase
    Price

    Reviewed Aug. 21, 2016

    What a great experience with this company. I called several others and received quotes but very aggressive sales tactics. Actually booked with another and canceled as they were dishonest. Ship A Car Direct was straightforward and honest. I would use them again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us to ship your car, Ann! Glad to hear that you are pleased with our service!

    Verified purchase
    Staff

    Reviewed Aug. 20, 2016

    I needed a vehicle for some business purposes so I had Ship a Car Direct ship it up here. My experience with them were all very positive. Everything was good, fairly seamless, and the people I interacted with were responsive.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for your positivereview and for choosing us to ship your car. Glad to hear that you are pleased with our service!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Aug. 18, 2016

    If I could give this company a 0 out of 5 or a negative score, I would. I worked with Eric, and it was an absolute nightmare. I called to ask about shipping a vehicle from Los Angeles to Minnesota. The prices were good and seemed legit, so I went with them. Worst mistake of my life. This resulted in me needing to call them for everything, zero useful communication from them to me unless I pestered them. I received spam emails from my agent about shipping a car, these had zero useful information. My card was "accidentally" charged after I switched carriers due to a "computer error", and then my credit card number was also stolen after they saved it in their system. A strange coincidence but no proof that it was actually this company so benefit of the doubt here, still a terrible experience.

    Timeline of events: 4 weeks to go - I call to ask about pick-up date and what I can expect. Eric was very condescending about me being too worried about the date. He told me that since it's a bidding system I won't get a confirmed pick-up until closer to the date, likely a week out. I didn't know anything about shipping a car so I decided to trust him and went with it.

    2 weeks to go - I check up and see what the status is. Eric again tells me I'm worrying too much. I ask him if there's a chance someone won't pick up a bid and let him know that I can't afford to have the car sitting in L.A. because I'm moving. He is again very condescending and says the phrase "David, I promise you that's not going to happen. I've been doing this a really long time and I'm telling you it just doesn't happen so stop worrying". At this point I'm annoyed but still hopeful that it can get done.

    1 week to go - I call again, same message from Eric "Look David, I'm going to get this done. I've listed this with a great price, someone's going to snatch this up". 2 days to go - Eric again tells me it's going to get done and I need to stop worrying, and that I'll hear from him soon (I don't). I had called another car company in L.A. and they gave me advice on the situation. I had to recommend to Eric on the phone that if the pick up location was listed on a more major cross country highway I might get a bid, I'd just have to meet them there. The fact that he didn't offer this and I had to tell him this shows me how little this company actually cares.

    1 day to go - I call and get Eric's voice mail. I receive no return call. I switch companies to schedule a pick up and within 4 hours they have one set up and scheduled to pick up in 3 days. Had to leave the car with friends and have them hand it to the moving truck. After calling and leaving a message with Eric to cancel my order my card is charged by his company. Only after I inform them that I planned to contact the BBB and Consumer Affairs do I receive a very half-hearted email that says "it was a computer error". No phone call again, just a dismissive email.

    I have my email communication. I saved it so that I could be sure to write this review. This company truly doesn't care at all about their customers. I can typically sympathize when an experience doesn't go as planned, but this was absurd. I have never felt less valued as a customer by a person or a company. Please avoid them at all costs.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear that you got this taken care of David, and apologies for any miscommunication you may have had with Eric. We did move over to our new system at the time of your order and your card was charged due to a glitch in our system at the time. We apologize for this error, this has been taken care of and you were immediately refunded. If you ever have to go through the process again and want to give us another chance, we'll waive our fee. Best of luck!

    Verified purchase
    Staff

    Reviewed Aug. 17, 2016

    The process was made so easy from start to finish. Scott was very helpful and put me in touch with the drivers. The drivers were courteous and responsive. I received my vehicles in 7 days and would definitely use this company again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    We are glad to hear you are happy with our services, Aleen! Thanks for your positive review!

    Verified purchase
    Price

    Reviewed Aug. 16, 2016

    We used Ship a Car Direct a year ago, and I used it again when I moved from North Carolina to California. Their quote calculator is a good company process. We had a few calls with the driver after the car was shipped and a few emails from there after that. Overall, it was a good experience and I was happy with the service.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us again to ship your car, Alexey! Glad to hear that you are pleased with our service!

    Verified purchase
    Customer ServiceStaffDelivery & Shipping

    Reviewed Aug. 14, 2016

    I looked at Ship a Car Direct's reviews and they are doing a good job. I had them ship two cars from Boston to San Jose and they shipped the first car smoothly, but not the other one. The second car was shipped two weeks ago and I was supposed to receive it last Saturday but nobody called or said anything. They should've warned me. When I was talking with their agents, two of them hung up on me. They all noticed the truck broke down and didn't want to deal with me. I told the next person that if he hangs up on me, I'd talk to the manager. The agent that I arranged with called and said she’s going to get back to me. Then one of the supervisors called me and said the truck broke down in Wyoming. The carrier company called me the following day too. Ship a Car Direct could have done a better job and should’ve communicated with me in a better way, so I would not get surprised. I needed the car and I’m still waiting for it.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Hi Mustafa,

    We apologize for the delays and poor communication with this carrier, they have been removed from our list. We immediately addressed this issue and helped to coordinate getting this car delivered to you which we confirmed with the carrier. We tried reaching out to you to confirm everything went ok on delivery. Please let us know if you have any other questions or concerns. Thank you

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 13, 2016

    I needed to have a car shipped from Nevada to New Jersey to my daughter. My daughter told me about Ship a Car Direct. It looked like the company is trustworthy. They gave me a reasonable quote compared to others. In fact, I checked a bunch of other companies, and Ship a Car was not the lowest but they're below the average. Additionally, I like that I can contact the company representative. I don't want email transactions and when I cannot call a person. Their service was excellent. It has been a fast experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear everything went fast and smooth for you, Frank! Thanks for your positive review!

    Verified purchase
    PriceStaff

    Reviewed Aug. 13, 2016

    I was moving from Maryland to Georgia and needed to ship my vehicle. I've used Ship a Car Direct before, so I went with them. The service was great. The quote was more than what I paid the last time but it was fine. In addition, the team is very pleasant.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us to ship your car! Glad to hear that you are pleased with our service, Tracy!

    Verified purchase
    PriceStaff

    Reviewed Aug. 12, 2016

    I was moving from Pennsylvania to California and the service I got through somebody else was for a different modality which was to do a top load of the car so that nothing would drip on to it. They were unable to complete the job and so I used Ship a Car Direct. I called the 1-800 number and I thought the quote they gave was fair. The representative was helpful, responsive and treated me well. The entire process took about nine days. It was excellent and I thought that they did a great job.

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    Ship a Car Direct
    Response from Ship a Car Direct

    We are glad to hear that everything went smooth for you, Edward! Thanks for your positive review!

    Verified purchase
    PriceDelivery & Shipping

    Reviewed Aug. 12, 2016

    I had gotten a new job and I needed to ship my car along with my other stuff. Ship a Car Direct had a better review over the internet, so I thought they were a safe choice. They provided me a price range which was helpful. Though it was a bit pricey, they had the ability to provide an end quote shipping which I was looking for. Additionally, they had a good follow up before and after the shipment.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us to ship your car! Glad to hear that you are pleased with our service, Kasra!

    Verified purchase
    Customer ServicePrice

    Reviewed Aug. 11, 2016

    Excellent customer service and value. They made a stressful transaction a smooth one! I highly recommend it. Be wary of other companies that over promise and are too cheap.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Very glad to hear that everything went smooth for you! Thanks for your positive review and highly recommending us, Paula!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 11, 2016

    I found Ship a Car Direct recommended on the internet and they also gave the best price. The customer service reps were all very helpful and responsive to my questions and concerns. I needed to get my vehicle to my daughter in California, and it got there within the timeframe that I wanted it to get there.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear everything went quick and smooth for you! Thanks for sharing your positive review, Barbara!

    Verified purchase
    Price

    Reviewed Aug. 11, 2016

    I didn’t want to drive my car when I was moving from Colorado to Florida. I looked at internet and it seemed like Ship a Car Direct knew what they were doing. I checked their online quote and a couple of other places to get a ballpark figure of the price and Ship a Car Direct's was reasonable. I had a really good experience with them. I had no problems at all and everything went smoothly and the way I felt that it should, so I was perfectly happy.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Very glad to hear that everything went smooth for you, Janice! Thank you for taking the time to share your positive feedback!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 10, 2016

    We purchase a vehicle out of state and had to move it from Texas to North Carolina. After I researched their reputation, I decided to go with Ship a Car. They had a good website, lots of information and the videos were informative. I had no idea how much the move would cost. So the quote calculator was very informative and it let me be able to plan for what it would cost to get it done. My representative had a personal problem during the transport week, but it worked out all right, though. They handled it well. We didn't need that much communication. I'm very satisfied with the service that I got from them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your review and for choosing us to ship your car, Dan! Glad to hear that you are pleased with our service!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 10, 2016

    We moved from the State of Washington to Georgia and had a classic car that we needed to move across the country. Ship A Car Direct's online quote calculator gave us an idea of what the move would cost, and I was given a fair quote. The customer service rep followed up with me with emails and a phone call. The driver was on time and I had a real good comfort level with him. He contacted us when he was a day out and when he was about an hour and a half out. It took them about a week to reach my new location. I got a very good level of service and felt that they took care of our car. They were thorough and friendly. Ship a Car Direct is a good company. I would use them again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us to ship your car, John! Glad to hear that you are pleased with our service!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Aug. 9, 2016

    I moved from Upstate New York to Baton Rouge, Louisiana and no one to really help me except a granddaughter who’s a new driver. And I’m old so I couldn’t make the three-day journey by myself. I wasn’t going to ship my car but my daughter said that I should research and see how much it was. I went to the internet and was impressed by the high ratings. It seemed that Ship a Car was at the top of the game based upon web pages I visited so that’s why I initially went with them. I thought it might cost $10,000 but when they gave me the quote, I didn’t have any doubts. I was definitely going to go this route to get my car there safely. The rep, Matt, was wonderful. He kept me informed at all times. It was a system that seemed like it had been in operation for years. Everything went like clockwork.

    I was also impressed by the transporting system that was contracted to haul my vehicle. I happen to live in a very quiet neighborhood with a cul-de-sac. The truck pulled over. Victor, the operator, balanced the truck and drove the cars off of it and ranged everything. The neighborhood was sitting under a tree and watching with their mouths open, “Wow, look at the car. Look at how skilled.” And they were impressed. I also knew where my car was every step of the way. Coincidentally, my plane arrived and my car arrived an hour later so it was good. It was a wonderful and awesome experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    We are very glad to hear that everything went safe and smooth for you, Junaita! Thanks for choosing us to ship your car and your positive feedback!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Aug. 9, 2016

    I had moved out of state so I had to ship my car from the West Coast. I used Ship a Car Direct because of positive feedback. I called someone up from their office and I gave my estimates. And they gave me a nice quote and sent me an email. Once I scheduled the shipping with them, they were always in constant touch with me. They were sending regular emails about when the car got picked up and they also gave me the number for the company which was actually doing the moving. And they also told me that I could call them up ahead and then check with them if they accepted only cash or if the payment could be done by wired check.

    They may be slightly higher than some of their competitors but they did a pretty good job in the end. The car arrived on time and it was picked up immediately. So I don’t think I have really any concerns about paying the little additional price for them. And once the car arrived, they again contacted me and checked if everything was fine, if the driver was courteous, and if there was any damage to the car using the transport. They did follow up fairly regularly. I was definitely happy with their customer service. They are also pretty well operated and professional.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your review and for choosing us to ship your car, Ujval! Glad to hear that you are pleased with our service!

    Verified purchase
    Punctuality & SpeedStaffDelivery & Shipping

    Reviewed Aug. 8, 2016

    My entire process was easy and hassle free. I looked over numerous reviews about other car shipping companies that all complained about common issues with their experiences and none of those problems happened with me. My car shipped from California to Florida in under 5 days without a scratch on it. The driver was responsive and kept me updated with his arrival time and location. Would absolutely recommend Ship a Car Direct to anyone!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us to ship your car. Glad to hear that you are pleased with our service, Eli!

    Verified purchase
    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed Aug. 8, 2016

    I bought a car from a private owner in California and so I had to ship it from there to North Carolina. There was another auto transport company that I was considering, but by reading the reviews and speaking with one of Ship a Car Direct's representatives, I decided to go with them. It seemed a good fit and it worked out well. The online quote gave me an idea of what the rates were and that they were in line with others. I was really worried about damages in the car but Ship a Car guaranteed the delivery.

    The guy gave me a rundown of how things were going to go as far as putting the quote out, getting one of the drivers to accept it, and if they didn't get anybody to take it, we would go up on the price and Ship a Car would share with the cost. That was a good response and something I didn’t expect that they would do. They also gave me tips, what to expect, and sent me the websites to answer all questions that I might have. I watched the videos on the website and they were informative. The shipping of my car was quick and easy. The car got here a whole lot faster than I expected. I was looking at 7 to 10 days, and it got here in about five days with no damage. So it was great.

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    Ship a Car Direct
    Response from Ship a Car Direct

    We are very glad to hear that everything went quick and safe for you, Victor! Thanks for your positive review!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 8, 2016

    I was relocating from Florida to Texas and needed to ship my vehicle. I found good ratings for Ship a Car on the internet. They gave me a reasonable quote. Their customer service reps were very helpful and it took about a week to have the vehicle transported. The whole experience was generally good.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear everything went smooth for you, Aniruddha! Thanks for your positive review!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 7, 2016

    Matt and his company are just a fee for referral service for actual transport companies I quickly learned not in control or responsible for the actual company contracted to move your car (Lions transport - stay away). While I am clearly ignorant to how the transport business is conducted I don't feel that is good reason to have suffered indifference from Matt & Ship a Car Direct, more indifference, delays & verbal abuse from a driver at the company Matt selected for us (Lion transport - did I say stay away). While I am only 1 voice in many and plenty of people I'm sure haven't had my same problems I felt it too important to add my experience to your search for peace in your transport journey.

    Basically my car did make it to the destination in good condition but I clearly felt that I could have found the bad transport company myself and suffered the same abuse without giving Matt and his company $225. I will of course review the actual transport company separately as they were simply not good but not directly connected with this referral company.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Apologies that you were unhappy. I have to disagree with you about how easy it is to find a carrier. We are definitely NOT a lead provider, we are your best filter to find a good match. Yes, it's easy to find bad carriers and you're welcome to try that on your own next time, but I still advise against it. However, you did help us find another bad apple, which is why we refunded your fee and removed Lions from our list. Sorry that we picked you a dud.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 7, 2016

    I was moving from Pennsylvania to Utah for a job and saw that Ship A Car had better reviews online. I got an online quote from them but it was $100 off which was an unpleasant surprise when it went up but at that point I didn't want to switch. All customer service representatives were extremely well-prepared and polite. The only bad experience I had was the dispatcher from the subcontractor company who actually transported my vehicle. She was very pushy and wanted me to commit to paying the entire price at the pickup. But that was corrected after I called the driver directly. The driver was great and everything else went fine. I'm happy with the overall experience, especially after I dealt with the movers who transported my furniture. I did not appreciate how easy everything was with the car until I started dealing with those people. It was a real pleasure to deal with Ship A Car and I would highly recommend them to any of my friends.

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    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us to ship your car, Anna! Glad to hear that you are pleased with our service!

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    Customer ServicePriceStaff

    Reviewed Aug. 7, 2016

    I sold my house and I needed to ship my car to my residence in Texas. Ship a Car Direct was at the top of the list, had favorable reports and their rep Lisa talked me into it. She had my arm behind my back. Our communication started out with a couple of phone calls and then it turned to a lot of emails. There were a lot of information, explanation, and what to expect. I didn’t stay in complete contact with Lisa. I got tasked off to somebody named Gabby and then there was another person named Marcela. It was all good and I have no complaints. Their quote was also cheaper than getting a U-Haul auto carrier. Everything that their guys did was good like the way they followed up and advised me on what to expect, when to expect it, how much it was going to cost, when the carrier was finally selected, who the carrier was, and what I could expect from them. All the questions were answered before they could be asked.

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    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us to ship your car, John! Glad to hear that you are pleased with our service!

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    PricePunctuality & Speed

    Reviewed Aug. 6, 2016

    Efficient, Respond Promptly, Good Value. Overall, I am happy with my experience. They got my car from Jax to SF in 5 days for a reasonable price, and I was able to pack my trunk with belongings. In the future, however, I would ask for a covered carrier. I shipped my car to my parents and the vehicle looked fine by the time I made it out to California (I flew out a few days later), but after my first day of driving my windshield cracked, and I noticed there were small rocks all over the base of the front window, likely from being on the outside carrier.

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    Response from Ship a Car Direct

    Thank you for your review and for choosing us to ship your car, Alexander! Glad to hear that you are happy with your experience!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Aug. 6, 2016

    It was quick and easy with Ship a Car Direct. I have purchased a used vehicle in another state and needed it shipped to me. I had a spreadsheet of every shipping company I had contacted and Ship a Car Direct was the highest ranking. They had the least number of bad reviews. I was happy with the quote they gave me. Pricing was reasonable. The customer service rep scheduled the transport and worked out what was needed to do to get a quicker pick up. I then got a follow up call to make sure everything was okay. The service was thorough and what I needed.

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    Response from Ship a Car Direct

    Thanks for your positive review, Richard! We appreciate you taking the time to share your experience!

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    StaffDelivery & Shipping

    Reviewed Aug. 5, 2016

    Thank you for shipping my car safely and affordably. I was treated with kindness and professionalism throughout the process. From schedule of auto transport to delivery!

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    Response from Ship a Car Direct

    You're welcome, Jody! Thank you for your positive feedback. We are so glad to hear that you are happy with our service!

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    Customer ServiceStaffDelivery & Shipping

    Reviewed Aug. 5, 2016

    I was moving from Minneapolis and I went with Ship a Car Direct just by seeing the reviews. I called them a couple of times because they said they will be arranging the shipping service for me but was not able to find a proper candidate to ship my car, so they took two more days. But they did a good job and I recommend them.

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    Response from Ship a Car Direct

    Thank you for giving us a positive review and for recommending our service, Ramoji! We are very glad to hear you are happy with our service!

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Aug. 5, 2016

    When I went on the internet, Ship a Car Direct was the top search when I put “best shipping company”. Their online quote calculator greatly assisted me. The quote given was pretty accurate to the price I paid so I was pretty happy with it. Their rep was also very friendly. He called me three or four times, and every time I had a question, he called me back or answered my email right away. Their service has been excellent. They were able to get my car across the country, from California to Pennsylvania, four days quicker than they anticipated.

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    Response from Ship a Car Direct

    Thanks for your positive review, Spencer! We are very glad to hear that you are happy with our service!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Aug. 4, 2016

    I moved from New Jersey to Southern California and I decided not to drive but to ship my car, which was the first time I ever shipped a car. I looked over the web and there were different customer reviews online for Ship a Car Direct. They have some complaints but overall they seemed to be better than the others so I went with them. Price wasn't so much of a factor. I was looking for someone who is reliable and whom I will not come in to an issue with.

    I contacted three different persons at Ship a Car. The first person who called me was highly responsive. Every time I call or send her an email, she would call me back so that was very good. However, I had to change with my time table and leave twice because something came up with the family and I had to delay the shipping of the car. The first person went on vacation and a second person was assigned to support any inquiries that I may have. I called that person but he was a no show and I could not even get a hold of him. I sent the email to the first person and even though she was on vacation, she sent it to somebody else and the third person was also very responsive. So the first and the third persons I dealt with supported all the things that I needed to ship the car on time.

    Shipping went fine. The selected carrier called me quite a few times before they arrived and they arrived on time. The car was shipped very fast, which only took about five days, and the car's condition was very good. I learned that even though I contacted Ship a Car almost a month before I shipped the car, it didn't matter because the way they explained it to me, they could not see a carrier would respond to a month or a week before the shipping date. So I didn't need to contact them that early and I could have waited until the final week. In that sense, I feel that the carrier driver industry needs to improve a little bit because usually when you ship your household, you can set it up even months in advance. I don't like leaving some things at the last minute.

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    Response from Ship a Car Direct

    We are very glad to hear everything went smooth and you are happy with our service! Thank you for taking the time to share your positive review, Kinhquoc!

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    Price

    Reviewed Aug. 4, 2016

    I moved to a new state across the country, and I needed my car shipped. Ship a Car Direct has very high ratings on some review websites so I went with them. Compared to other companies, they gave me a fair quote. They texted me when they picked up the car, and I got all the information I needed from them. I've already got my car, and I’m very satisfied. Their service has been good.

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    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us to ship your car. Glad to hear that you are pleased with our service, Xiaohan!

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed Aug. 3, 2016

    We shipped our vehicle from Washington State to the State of Mississippi with Ship a Car Direct and they were very professional. The quote they gave us was lower than most of the other companies that we entertained using. We worked with a Bruce, and he was on top of everything. Whenever we called, if he couldn't answer right then, he'd call us back within a few hours or he'd send us an email answering our questions. I think it's scary to ship a car thinking someone will take advantage of me and I felt very comfortable with Ship a Car Direct. It was a very smooth transition and awesome experience with them.

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    Response from Ship a Car Direct

    We appreciate your positive feedback about our service. We do take pride in catering to our guests’ needs the best way we can. If you’re shipping another vehicle soon, don’t hesitate to contact us, Bobby!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Aug. 3, 2016

    I was leaving my job and my home so I needed to ship my car from Maryland to California. My friend who moved across country a year prior had done the same thing, so she recommended Ship a Car Direct because she had a good experience. Their online calculator was accurate and had the quote sent through email. When I emailed them back, they responded very quickly, so it was good to see that they were on top of it and were responsive. The quote given was reasonable considering my car size and what I needed so I was satisfied. There were a lot of emails that they sent just to give me more information. They really kept me abreast with what to expect and what to know.

    When they arrived earlier than I had expected, they were said, “Hey, can we drop it off earlier?”. I said that I can’t as I’m not there, and they’re like, “We’ll just set it until you arrive.” It was nice that they were super quick. They kept my car and delivered it the day that I had requested. They were really great to work with and I’m very satisfied with the service that they provided.

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    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us to ship your car, Lidia! Glad to hear that you are pleased with our service!

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    Reviewed Aug. 2, 2016

    Ship a Car Direct was efficient and professional throughout, and I would definitely use them again. Angela at Ship a Car was great, as was Maricel, my contact at local shipper -- Florida Interstate Transport.

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    Response from Ship a Car Direct

    Thank you for your positive comments. We are so glad to hear that everything went well! Contact us if there is anything we can help you with.

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Aug. 2, 2016

    I had to move from Maryland to Seattle, and my experience with Ship a Car Direct has been pretty good. The quote they gave me was very fair. The customer service rep sent me emails regularly depending on the status of the vehicle. He gave me an update of when the vehicle will arrive and the website I can go to for more information. I’m very satisfied with their service. The shipment was very fast. It only took six days from coast to coast.

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    Response from Ship a Car Direct

    Very glad to hear everything went quick and smooth for you! Thanks for the positive review, Hongzhao!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Aug. 2, 2016

    I moved from San Francisco, California to New Jersey, and one friend had recommended Ship a Car Direct. I used their online quote calculator, and it was good for me to understand how much it would cost and to move forward. It was a reasonable quote and was in the range of what I had expected it to be. The quote was accurate and was within the price point that I was looking for. I called the customer representative a couple of times. The first time was just to clarify the order that I had sent and then I called to change the initial date that my vehicle would be ready for pickup. That was a smooth process. And then the second time, I called to ask a few questions about whether we were allowed to put anything in the vehicle and also when I will hear from the driver. I asked about payment because I wasn’t sure if I had to pay the driver upfront or when he delivered.

    So the service rep was very helpful in answering those questions. He was very responsive. I would call him and he’d call me back within five minutes if he didn’t pick up right away. It was good and timely responses. The driver that they assigned to me was also extremely responsive. He picked up the car at my aunt’s house. I had left California before my car, so he handled everything directly with me and my aunt. I called him throughout the week to see where he was. All in all, the whole experience was very smooth and everything was delivered safely and soundly so I was really happy with the service.

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    Response from Ship a Car Direct

    We are very glad to hear that everything went smooth and safe for you! Thanks for the positive review, Mary!

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    PriceStaffDelivery & Shipping

    Reviewed Aug. 1, 2016

    Whole procedure was easy and straightforward. The price was a little higher than that the other companies had offered. The service was very good and was worth of the money. Scott is very helpful. The driver picked up my car on the same day I sent my order. The car was delivered on the day promised.

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    Response from Ship a Car Direct

    We are glad to hear that everything was fast and smooth for you! Thanks for positive review, Trent!

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    Customer ServicePriceStaff

    Reviewed Aug. 1, 2016

    We were moving from the East Coast to the West Coast. I found Ship a Car Direct and although their quote was not the lowest, their reviews were better. Their rep and I communicated through email and it worked fine. It was a good service and I'm very satisfied with it.

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    Response from Ship a Car Direct

    Thank you for taking the time to review your experience with us, Jane! We are very pleased to hear we made you happy with our service!

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed Aug. 1, 2016

    My daughter moved from Minnesota for a new job in LA. She needed to ship her car so I Googled several places. We chose Ship a Car because of their people that I talked to. Emily was so friendly and she helped me. Jenny, who was in charge for checking the driver and other things, was excellent, too. Both ladies answered all my questions and were just angels. And the quote they gave was pretty reasonable. Then the driver was very sweet too; they let us know they're coming and when they're nearby. We kept to our phones and we were informed so we would be able to pick the car right on time. Everything has worked out perfectly; it's beyond my expectation.

    When we shipped the car with them, all the concerns were being taken care of. They answered very clearly and they were right on the window time they've given us to pick up the car. My daughter was the one who sent off the car from there and they told her that the process would take a week to ten days, but the driver got here even faster like for four or five days so everything was excellent. They're shipping was really speedy and there were no problems with the pick-up and the drop-off.

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    Response from Ship a Car Direct

    We are very glad to hear that we were able to go beyond your expectations! Thanks for the positive feedback, Cyndi!

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    PriceDelivery & Shipping

    Reviewed July 31, 2016

    I shopped around to ship my car and found that Ship a Car Direct had a reasonable quote. Their reviews were very good, too, so I went with them. Since it was open shipping, my car was somewhat dirty when I got it. I would have been happier if the car was cleaner, though. Otherwise it was quite good. I didn't find any battle scratches or dents on the car. I didn't have a problem and the delivery was smooth.

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    Response from Ship a Car Direct

    Glad to hear everything went smooth for you! Thanks for the positive review, Rohit!

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    PriceStaff

    Reviewed July 31, 2016

    I needed to ship a vehicle to Florida and Ship-a-Car made it easy. The videos on their site were a little cheesy, but they explained what to expect very well. My point person, Emily, stayed in close contact, and even the independent driver who transported the car was a nice guy. The service depends on finding independent drivers to transport the cars so Ship-a-car has limited control over the actual dates. Our car was picked up a few days after my ideal date, but it arrived a day earlier than anticipated so the total delay was minimal. I was very happy with the result and would use Ship-a-car again. The overall value was terrific - less stress, and less money than driving the car there myself.

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    Response from Ship a Car Direct

    Glad to hear everything went smoothly for you! Thanks for sharing your positive review, David!

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    Customer ServicePunctuality & Speed

    Reviewed July 30, 2016

    I am happy, quite satisfied with my experience. Booking a pick up was easily done online. The actual vehicle transfer happened the next day. The best part of it all was that it was quick and convenient. I would say that the only unfavorable aspect was that they send too many emails once contacted. It's not necessary. The service appeared legit and on the up and up from the start.

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    Response from Ship a Car Direct

    Glad to hear everything went smooth for you! Thanks for the positive review, Lewis!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed July 30, 2016

    I'm working in California for a couple of months and driving is too long, so I was wondering maybe shipping is a better option for me. A friend recommended Ship a Car Direct to me so I chose their services. They gave me a quote that was better than what I get online or from other companies. Their representative, Jennifer explained everything clearly and I think the whole transaction went very well. The only thing is when I inquired to some other customer service rep why my car was dirty after it was shipped, the reply took some time. Still, it was a pretty good experience, with good price and fast shipping.

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    Response from Ship a Car Direct

    We are very glad to hear that everything went smooth and fast for you! Thanks for sharing your positive review, Jialiang!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 30, 2016

    We needed to ship a car about 500 miles away. When I Googled for the best auto transport company, Ship A Car Direct came up as number one. Their quote was good enough for me as it was the same price as the others. They have excellent service. Their customer service rep was cool. They called me but I missed it, then he called me right back. I had one issue and he took care of it really quick.

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    Response from Ship a Car Direct

    Thanks for sharing your positive feedback! We are very glad to hear that everything went quick and smooth for you, Brian!

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    Customer ServiceStaff

    Reviewed July 29, 2016

    I was moving to another state so I needed to ship my vehicle. I didn't want to spend too much time picking a transport company and apparently, Ship a Car can do it for me. I wasn't contacted by a bunch of truck companies so that was the good part of using Ship a Car Direct. The whole process was pretty smooth and trouble-free. They gave me calls and emails to let me know when the truck driver will be coming and I communicated directly with the truck driver after.

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    Response from Ship a Car Direct

    Glad to hear everything went smooth for you! Thanks for the positive review, Mark

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    Punctuality & SpeedStaff

    Reviewed July 28, 2016

    NJ to California transport - Contracted Ship A Car Direct after extensive internet search for brokers. Needed to ship car ASAP after accepting job offer. Process went smoothly and quickly. Ship A Car stayed in contact with us and provided many helpful tips. Carrier was assigned very quickly, showed up on day promised, and delivered vehicle directly to place of employment on first day promised. Follow up was good to be sure all went as scheduled. I would highly recommend this service.

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    Response from Ship a Car Direct

    Glad to hear everything went smooth and quick for you! Thanks for the positive review, Diane!

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    Reviewed July 28, 2016

    Everything was super easy, and as promised. Don't move often, but if I do again, will take their help again.

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    Response from Ship a Car Direct

    Very glad to hear it went smooth for you! Thanks for the positive review, Sudip!

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    Customer ServiceStaffDelivery & Shipping

    Reviewed July 28, 2016

    I work in the Athletic Department in the athletic world. I got hired within a week and needed to relocate and ship my vehicle from Tucson, Arizona to Corpus Christi, Texas in that same week. I went with Ship a Car because I heard a lot of bad things about shipping cars, like how a lot of companies are out to scam you, or a lot of companies aren't very safe. I went based on reviews and the only company that had reviews was Ship a Car Direct. I heard that shipping cars would be pretty pricey, so I went on thinking I was going to have to pay at least a grand or more. Then when it came up to $850, I jumped on the opportunity because $850 is a brainless solution. The simpler choice was to go the cheaper route.

    The guy that I registered through made it really easy. I gave him a call and he told me what I needed to do. He put me on the routine of picking up my car, shipping it, what the general costs were, how long it would take, the rules and regulations, and kept it really simple. He was productive and wasn't lingering in the conversation. He was just what I was looking for. I didn't even get to ask a question because he answered all that I had. I made the appointment on a Friday, and then tried to ship my vehicle by Sunday, but they got it Monday. Then it was in Texas by Wednesday night. When I got there, I picked my car up, and the rest was history.

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    Response from Ship a Car Direct

    We are very glad to hear that everything went smooth for you, Brandon! Thanks for sharing your positive feedback!

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    Customer ServicePriceStaff

    Reviewed July 28, 2016

    I wanted to ship my vehicle to a new location where I worked. I liked that their rep, Scott, didn't bother me like a salesperson. He didn't call me at all. He just explained all the details and tips to choose a reliable carrier through emails. He gave me very clear instructions and was friendly. Though their price isn't cheap, it was fair compared with other service. It's a pretty good experience overall.

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    Response from Ship a Car Direct

    Glad to hear everything went smooth for you! Thanks for the positive review, Eric!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed July 27, 2016

    Northern California to New Hampshire - Was in no hurry to have this vehicle brought from the West Coast to the East Coast. Angela found a carrier for less than the original estimate. Pick up and delivery happened exactly on schedule with plenty of notice. The driver was courteous and professional. A great experience all around -- far better than receiving dozens of calls, emails, and texts from individual carriers. Use Ship a Car Direct to get a fair price and great service.

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    Response from Ship a Car Direct

    Very glad to hear it was smooth for you! Thanks for the positive review, Frank!

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    Punctuality & Speed

    Reviewed July 27, 2016

    From start to finish, these guys made the task easy. The car got picked up on the same day I made the reservation and even arrived a day early at the destination. The whole process was hassle free, fast and professional. I would recommend and use Ship a Car Direct in the future!

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    Response from Ship a Car Direct

    Very glad to hear it went easy for you! Thanks for the positive review, Andreas!

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    Reviewed July 27, 2016

    I got a lovely experience with Ship a Car Direct. Move my car to CA, did take just 3 days! I'm certainly recommend it to friends.

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    Response from Ship a Car Direct

    Very glad to hear it went smooth for you! Thanks for the positive review, Dmytro!

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    Customer ServiceStaffDelivery & Shipping

    Reviewed July 27, 2016

    I rate 5 stars car shipment direct because they are the best in customer service and economy. I send a car to my daughter in California and she is happy now and me too. Please call them when you need to ship a car to a different state and you see what I'm talking about. Thank you.

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    Response from Ship a Car Direct

    Glad to hear you and your daughter are happy with how the service went! Thanks for the positive review, Alexis!

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    Staff

    Reviewed July 27, 2016

    I was very pleased with the amount of contact from Maricel and Scott. The driver was a very amicable man who obviously cares about his customers. The driver was very kind to me but especially my mother on the other end in Michigan. He went out of his way to make sure that the car made it safely to my mother and I appreciated him very much!

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    Response from Ship a Car Direct

    Very glad to hear about the helpful service you received! Thanks for sharing your review, Kate!

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    Customer ServicePriceStaff

    Reviewed July 27, 2016

    I needed to get a car from one state to another, and It was my first time using a particular transport service, so I did some research. There were a lot of companies out there, but Ship a Car Direct was more competitive, and their customer service was just what I was looking for. They followed up repeatedly with updates, and made the whole end-to-end process very easy and hassle-free. The representative that was assigned to me was very knowledgeable. She worked and communicated with me either over the phone or email. When a transporter was found, that particular transporter contacted me, stayed in touch, and was exact to the set of instructions. The driver, Luis, pulled up to the house as scheduled. He was very meticulous in loading the car and he made sure everything goes in order. I felt pretty comfortable that the car would get to the other end in one piece. It was a great experience, and the price was fair.

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    Response from Ship a Car Direct

    Very glad to hear everything went smoothly for you! Thanks for the positive review, John!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 27, 2016

    I was moving from Atlanta to San Jose, California so I looked up Consumer Reports to see which companies were the top rated, then I got quotes from all of them. Ship a Car Direct seemed to be right on par with pricing. The quote was all right as far as what most people were gonna give. They also guaranteed a really good time. The vehicle arrived within a week. So I thought for the price, that was completely reasonable. And it was easier, because I made a mistake in doing a general search for a moving company for my things. And then I started getting bombarded with spam and people trying to come to me instead of me finding someone that works for me. So for the car, I found that works a lot better with these general quotes.

    Working with the customer service rep was all very brief and easy. I called them one day and said, "Okay. What are you gonna give me for this? When will it arrive? Can we set this up?" So I went and set the car up and they were there the very next day saying, "We can come get your car." When I requested the next day, I did not honestly think they could fulfill that, and they did. It was really fast. And I didn't have to call and pester anyone about when will things arrive. I also liked the communication with the driver. He was texting me throughout and saying, "Okay, I'll be here around this day. I can wait until this time." He was very flexible. Even though Ship a Car said that they could pick the car up the next day and I was ready for that, he waited around for 3, 4 hours for me to be available to get my car. That was wonderful.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us to ship your car. Glad to hear that you are pleased with our service, Shannon!

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    Delivery & Shipping

    Reviewed July 26, 2016

    I shipped my car from Maryland to California and Ship a Car Direct was helpful throughout the process. I had no issues at all, besides struggling to find a truck at first! But Ship a Car Direct did find a truck within the window I gave for the pick-up date. The car arrived in California dusty (I opted for open carry because although a relatively new car it could handle some weather and maybe some scratches) but with no damage!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Very glad to hear everything went safe and smooth! Thanks for the positive review, Kelly!

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    PricePunctuality & SpeedStaff

    Reviewed July 26, 2016

    I moved to Colorado and I needed to ship my car from where I lived temporarily in San Francisco to Denver. I googled for a shipping company and chose Ship a Car Direct based on reviews online. The quoted price was higher than I hoped but I frankly didn't do a lot of competitive research so it wasn't too much for me. There was somebody I scheduled the move with and I emailed her. She was friendly, responded really quickly, and set up the guy that took out the car. She gave me his phone number and gave the address so I dropped the car off a block away from the house. He picked up the car from my brother's house and then I interacted with him when he dropped it off. He was super friendly.

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    Response from Ship a Car Direct

    Glad it was smooth for you! Thanks for the positive review, Benjamin!

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    Staff

    Reviewed July 26, 2016

    Jeep Cherokee - Katy Texas to Los Angeles - Excellent service from Ship a Car Direct and also from the driver, Nick. Driver was ready to pick up car even before car was ready. Car was given on Tuesday and we were told it would arrive either Friday late afternoon or Saturday. Car was delivered in Los Angeles on Friday 11 a.m. Car was dirty from road transport but that was to be expected.

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    Response from Ship a Car Direct

    Glad to hear everything went smooth! Thanks for the great review, Marina!

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    Customer Service

    Reviewed July 26, 2016

    I am glad I used Ship a Car Direct to transport my car from Texas to Wisconsin. Eric was honest & straightforward & returned my emails & texts in a timely manner. The truck that ultimately picked up my car wanted more money than what I originally agreed on so Ship a Car actually paid the difference for me. You can't beat service like that.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Very glad to hear everything went smoothly for you! Thanks for your positive review, Mark

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    Punctuality & Speed

    Reviewed July 26, 2016

    There are a lot of choices to move your car. I did my research and liked videos Ship a Car Direct had. Matthew was assigned to us and kept us informed through whole process. Car arrived early on 4th of July and they changed delivery points and car was driven up to our house a few hours later. I would highly recommend.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear everything went smoothly for you! Thanks for sharing the positive review, Dean!

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    PricePunctuality & Speed

    Reviewed July 26, 2016

    Moved from California to Pennsylvania and wasn't sure whether to ship my car or drive. Very happy I decided to ship my car in the end. Service was great and my car actually got in a day early! There was no damage to my car... it was only a little dirty, but that is expected when on an open carrier traveling across country. Price was fair. Would definitely recommend!

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    Response from Ship a Car Direct

    Glad to hear everything went smooth for you! Thanks for the positive review, Monica!

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed July 26, 2016

    From start to finish they did what they said they could do. A little more cost than the average shipper however, no anxiety about the experience. The driver they contracted with was the best. He kept me informed from the time he picked up the car, the morning after the order was placed, in Texas until delivery in Utah 6 days later. The car was delivered in great condition with no problems along the way.

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    Response from Ship a Car Direct

    Very glad to hear everything went smoothly with you! Thanks for the positive review, Robert!

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    Punctuality & SpeedStaff

    Reviewed July 26, 2016

    We were planning a move from Pittsburgh, PA to West Palm Beach, FL. As all moves are, this was a very stressful time. Having multiple vehicles, it was not possible for us to drive them at the same time, so we needed to find a safe, reliable, and affordable option to ship a vehicle. We are so glad we found Ship A Car Direct. This was in our budget and they really helped make it an easy process. We were communicated with in a polite and friendly manner and we knew we could trust that our vehicle was in good hands. The vehicle arrived very timely and we are very satisfied. If we ever need to go through something like this again, we will definitely be calling them up! We highly recommend the service. Thanks again!

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    Response from Ship a Car Direct

    We are very glad to hear everything went smoothly! Thanks for the positive review, Stefani!

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed July 26, 2016

    I had never shipped a car before, so the whole experience was new. I didn't know where to start, so I first went to a nation-wide mover, but when I was given a price, I decided to search online for another way to ship cars. I saw the site for Ship A Car Direct, read a few reviews about the company, customers experiences, checked with BBB, then I emailed and waited for a response. David's response was prompt. His answers to my questions were concise, clear, and professional. I decided to contract through him. The car was picked up on time, on location, and delivered to the promised location on time, safe and sound, and a little dusty after a long road trip. I would recommend their services to a friend and use them again. Did I mention that watching them load my car on this Giant Erector Set was one of the most nail-biting and yet, exhilarating experiences I've ever seen? What skill and courage the driving team have to do this daily! Kudos to the team!

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    Response from Ship a Car Direct

    Glad to hear everything went well for you! Thanks for the positive review, Viola!

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    Punctuality & SpeedDelivery & Shipping

    Reviewed July 26, 2016

    I used Ship A Car Direct to transport my mother's car from Port Arthur, TX to Charlotte NC. I must say that I was very pleased with their service. They offered reassurance that the car would be delivered safe and on time and it was. The carrier company was great as well, the gentlemen went over everything at time of delivery and kept in contact regarding the ETA of delivery. Thank you guys, I will certainly use you again if needed and recommend Ship A Car Direct to my friends and family.

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    Response from Ship a Car Direct

    Glad to hear everything went smoothly for you! Thanks for the positive review, Taniqua!

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    Customer ServiceStaff

    Reviewed July 26, 2016

    I needed to ship a vehicle when my mother was moving here from across the country. I chose Ship a Car Direct because they were much more professional in dealing with me over the phone than any other competitors. The process was just so easy. It was just a five to ten-minute phone call with Stephan who was so professional, whereas everybody else I had been speaking with from other companies just keep telling me not to use their competitors and other crazy stuff 45 minutes into the call.

    Stephan had a link ready to email me. He told me he wasn't sure it could be done but he would work really hard on it. I told him I wanted, if at all possible, for the car to be picked up on Friday, which was two days later. He had someone willing to do it, and it worked out great. It was completely easy, meanwhile everybody else was making it just ridiculously hard and they seemed so shady that I didn't want to do business with them. It was just handled like a normal business transaction and that really stuck out for me. If I hadn't been speaking to all these other companies and I called them first and this is how it went down, it probably wouldn't seem that special; it was just a normal good business transaction. But after speaking with so many different companies, Ship a Car Direct really stood out. I'd recommend them.

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    Response from Ship a Car Direct

    Thank you for your positive review and for choosing us to ship your car! We are very glad to hear that you are pleased with our service and everything went smooth for you, Rebecca!

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    Punctuality & SpeedStaff

    Reviewed July 25, 2016

    Bruce w/ Ship a Car Direct was professional and patient with me. Great service! My car was picked up on Friday, (1) day after booking, and delivered (3) days later. No problems, and excellent service from Priority Trans, LLC. Also, thanks again to Bruce for all of his help.

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    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the lovely review, Lisa!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 25, 2016

    I needed to transport my vehicle to Florida for my daughter who goes to school. I researched Ship a Car on the web. I dealt with one of their people on the phone and they have been honest and upfront about the process. I got many quotes from many companies and they all seemed in the same range. Everything that the customer service reps said was true. They communicated with me via email and if I ask them to call me they would call. The gentleman showed up with a brand new truck that had a lot very expensive parts on it, which was a good sign to me. He was very clean-cut and professional. My daughter picked up the vehicle in Florida and said nothing was wrong with it. Everything was according to schedule and the level of service that I got was what I expected.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your positive review, Tom and for choosing us to ship your car! Glad to hear that you are pleased with our service!

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed July 25, 2016

    I was on active military duty, moving from Alabama to California, and needed to transport my car. I read the reviews and Ship a Car Direct had the highest ones. Eric, the guy I dealt with, kept me informed from the beginning. We had to change some dates and he did that really quickly without any problems. The driver actually met me. He picked up the car two days earlier and coordinated with me about it. He also took the car to the airport where my wife was flying in that day. I don't know if that's just normal standard operating procedures or not but I thought it was very impressive that the driver would take this big rig all the way to the airport to drop my wife's car off so she would have it when she got off the plane. That was the most easy process and excellent customer service that I have ever experienced with a shipping company.

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    PricePunctuality & Speed

    Reviewed July 24, 2016

    I'm in the process of moving and I had an extra vehicle I needed to ship to where I'm moving to. I did a little online investigation and Ship a Car Direct gave me a real good quote. They said my car insurance is gonna cover any damage but if anything happened and my car insurance wouldn't cover it then they're gonna cover it themselves. So I felt really, really secure in that. The whole move was really positive and I worked with Matt. I was thinking about going with an open vehicle but then there were certain circumstances on my car that I had to go with an enclosed vehicle or an enclosed carrier. It took about a week longer to schedule it but he got back with me right away.

    I was really happy with the carrier that I used because the guy came, kept me posted when he was gonna arrive, and was a really nice guy. He loaded the car up and it was gone in 20 minutes. He told me a timeframe of five days travel time because the car went from California to Ohio and he actually got back there a whole day ahead of time.

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    Response from Ship a Car Direct

    We are very glad to hear your happy with the service! Thanks for the positive review, Eugene!

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    Customer ServiceStaff

    Reviewed July 24, 2016

    Our daughter moved to San Francisco and she no longer had a car. We shipped the vehicle using Ship A Car Direct. The customer service representative was very positive and helpful. They contacted us over the phone as well as emails, walking me through the process. It was a very confusing process but they made it so easy.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for your positive feedback, Ellen! We are very glad to hear that we were able to make the process easy for you!

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    Punctuality & SpeedStaff

    Reviewed July 23, 2016

    Very quick and stress-free experience through and through. My contact at SAC was Eric and he worked quickly and was always transparent about my questions. My driver was Terry and he was nice to talk to at pickup and delivery. He picked up on time and delivered a day early. I will reach out to them again if needed in the future.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was stress-free for you! Thanks for the great review, Terron!

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    Customer ServicePriceStaff

    Reviewed July 23, 2016

    I was looking for a particular vehicle which I ended up finding at a car dealer in California but I'm in New Jersey and I didn't have the time or want to spend the money to fly out to California just to look at it. So I hired one company to go and inspect it, take pictures and everything else. Once I decided I was going to buy it I called several different companies to find out about having it shipped. Ship a Car Direct seemed to have a much better rating on the website and it showed that all their drivers were insured and bonded which some of the others didn't say they were. They also had more reviews and they seemed better.

    The quote that Ship a Car Direct gave me was certainly not cheap but it was fair. I spoke to a friend of mine, a car dealership manager, and he ballparked it somewhere in that range for that distance so I knew more or less what it would be. Some of the others might have been a little less but to me, it was more important that I was confident in who was moving it than saving a few dollars doing it.

    Everything was also very good with their reps. I called them and when there wasn't someone picking up right away, they called me right back. It worked very well. I was able to reach someone from the carrier who immediately gave me even the cellphone number of the driver so I could get in touch with him at any time if I needed to. So I didn't feel like I was waiting on an alert, so to speak, at any point. I knew that if I wanted an update I could get it. Coming all the way across the country, I knew it wasn't going to be a two-day thing anyway. So I knew it would be at least a week before the car would be here. But I was very pleased with them and the service I got was excellent. I would recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    We are very glad to hear that everything went smooth for you, Chris! Thanks for sharing your positive review and recommending our service!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 23, 2016

    Using Ship a Car Direct was extremely convenient. I enjoyed the customer service prior to, during and after the entire transfer. They were very informative of what to expect. We're relocating from North Carolina to San Jose, California, and the company was gonna pay to move our vehicle. We had to get multiple bids for the company to pay for it. Ship a Car Direct was not the cheapest but the representative I was working with who was extremely responsive and not irritating. I dealt with only two people - the young lady who helped me through the quoting and setting the contract up and their driver.

    Some of the companies I dealt with wore me out, but Ship a Car Direct's representative wasn't that way. I know I wore her out with questions and she eagerly answered every one of them. Half the time, I asked a question that she has already answered and I just didn't read down. She was always kind about that and I appreciated it. I've got another vehicle that's gonna be shipped in three or four weeks and I'm going straight with her again and not even question it.

    The driver was great. He picked up the vehicle at 7:00AM which worked out better for us. He told me, "I'll be there at eight o'clock in the morning to pick it up." I said, "We'll be up at 5:00AM. If you come early in the morning to pick it up, you can." He called at 7:00 and said, "I'm there but I can wait to 8:00. I'd pick it up now, whatever you want to do." My wife flew out and was there in California when it arrived, and the driver did the same thing. He called, "I'm a little early. I'll be there when you want to be there. If you want your car earlier, I can be there earlier." He was very considerate of our time and we appreciated that.

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    Ship a Car Direct
    Response from Ship a Car Direct

    We are very glad to hear you are happy with the service and will be using us again! Thanks for your positive review, Danny!

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    Customer ServicePricePunctuality & Speed

    Reviewed July 22, 2016

    I typically do not enjoy the process of finding and working with movers. When I learned that my husband and I would need to ship our car halfway across the country shortly before we were scheduled to move, I felt stressed. Not wanting to be taken advantage of, I looked to the BBB for a recommendation and found Ship-A-Car Direct.

    I submitted for a quote and was contacted by Eric with Ship-A-Car. Eric was able to help me with my last minute request, found a reputable mover to pick up and bring our vehicle to us at our new residence for a very fair price, and was available as our direct point of contact to answer any questions along the way. Our car was picked up and delivered on time with no noticeable damage to us. There were no hidden fees or sneaky tricks. If I ever have to ship a car again, I will definitely use Ship-A-Car Direct, and would recommend them as well, because we didn't have to worry about a thing. We were in good hands through the entire process.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it worry-free for you! Thanks for the positive review, Abby!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 22, 2016

    Auto transport from TX to NC - Process went smooth from quote to drop off. All questions were answered by SHIP A CAR DIRECT before and after order was placed and communication with the driver of the transport truck was professional and timely. Price was also best in comparison to many other transport companies. I highly recommend SHIP A CAR DIRECT to anyone. When I need such service again, will for sure use them in the future.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it smooth for you! Thanks for the positive review, Ron!

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    Customer ServiceStaff

    Reviewed July 22, 2016

    I needed to ship a car from California to Houston. I read online reviews and heard that Matt, one of their reps, was helpful and reliable. He called me and let me know what to expect and how it works. Once I got a firm date, I let them know and they promised me within a two-day range instead of an exact date. Matt called up to make sure I've been contacted by one of the people picking up the car. He also gave me some easy information in case there were issues I need to let him know of.

    When the people who were picking up the car didn't come, I let Matt know about it, and he got a hold of them, then let me know that they'll be here the next day. The guy that came for the pick up was fine. He was supposed to take five to seven days for the car to be delivered but actually did it on three. That was really helpful. He knew that someone was waiting for the car, so he made arrangements for that person to pick it up, which was cool. Ship a Car Direct did a good job. The experience with them was simple. I would use them again if I had to.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear everything went smoothly for you! Thanks for the positive review, Jennifer!

    Verified purchase
    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed July 21, 2016

    I was very pleased with Ship A Car Direct. They responded promptly to my request for a quote. They sent along all company info. Ship A Car Direct answered all my questions and kept me up to date on pick-up times/days and delivery. They sent me confirmation emails and many contact names and numbers should I ever have additional questions. Excellent customer service. Easy process!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it quick and easy for you! Thanks, Leslie!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed July 21, 2016

    I needed my car to be shipped from Maryland to Texas as I got a job there and I didn’t feel like taking that drive. I was very nervous about the entire process, and so I googled the top-rated shipping car companies and the website that I landed on showed that Ship a Car Direct was number one. They had awesome reviews on the website that’s why I went with them. The quote I got was good. I paid like $825 but it was reasonable. I was willing to pay high just because they are a very reliable company. I was getting offers for like $500 but they didn’t have the best reviews. I’d rather spend a little bit more so that my car’s gonna get here.

    I was contacted immediately by the person that helped me with my quote. The person was super friendly. I had a situation that my schedule was not working because I was not really available during certain times of the week. He was very helpful in terms of figuring out around my schedule, which is something that I really appreciated as other companies that I’ve talked to would tell that I have to make my schedule work, and I can’t do that. So he really helped a lot on that.

    He kept me updated as well and emailed me telling that he's still looking for a person who could drive my car. Then when he found that person, he said that they're good to go, and he'd tell the information as well as the expected time for the car to be picked up. It was pretty smooth. He was amazing at the end because I was really happy with the service. I gave him a call thanking him for all the work he did. He called me back and said that there's no problem. He's very thoughtful. Overall, Ship a Car Direct was very reliable, flexible, and they care about my car getting there safely as I was very scared about it. I would definitely recommend them to a friend.

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    Response from Ship a Car Direct

    Glad it was smooth for you! Thanks for the great review, Yosmary!

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    Customer ServicePunctuality & Speed

    Reviewed July 21, 2016

    We are very pleased with Ship a Car Direct. Not only did my car arrived as promised, both Scott at Ship a Car Direct & Ernesto at Batista Trucking were very helpful, flexible & quick to respond to our request & inquiries. Will definitely recommend & use them again in the future!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the great recommendation, Teresa!

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    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed July 21, 2016

    I really liked their service. A lot of other companies were pushy and rude. But they were completely professional and affordable. I also liked how easy it was the work with them and everything was on time. That was also really nice. And my car was the same as when I shipped it.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it nice and easy for you! Thanks for the positive review, William!

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    PricePunctuality & SpeedStaff

    Reviewed July 20, 2016

    Great, honest service. Everything worked on time and per the original cost quote. Would recommend to anyone to use and would use again myself.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the positive recommendation, Jill!

    Verified purchase
    Punctuality & Speed

    Reviewed July 20, 2016

    I was so pleased with the service for several reasons: kept up to date with status, prompt pickup and delivered a day earlier than scheduled. They took good care of my vehicle. Highly recommended.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for the wonderful recommendation, Sanaa!

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    Customer Service

    Reviewed July 20, 2016

    I had an incredibly positive experience with Ship a Car Direct. They were honest, have great communication and work in a timely fashion. My car was picked up in 1 day after I placed my order!!! I am grateful for their services.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it quick and honest for you! Thanks, Sussi!

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    PricePunctuality & SpeedStaff

    Reviewed July 20, 2016

    Ship a Car Direct's quote was competitive. I looked for somebody based on reviews that have more competent quality. I had an enormous amount of interaction with their rep because I was very anxious about getting my car here on time and in one piece. The only issue I had, which I think was unavoidable, was I moved on Memorial Weekend and they were unable to get a car-carrying company to pick up my car. I had to leave my car with a friend. We moved on a Memorial Day Monday, and they came and got my car on Tuesday. So that was a small inconvenience but other than that, everything really worked out very well. My car came to me about a week later in Las Vegas in pristine condition.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Yes, you are right - availability tends to be limited over a holiday weekend. Glad it went well otherwise! Thanks, Mike!

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    Punctuality & SpeedStaff

    Reviewed July 20, 2016

    This was the first time I ever shipped a car. I have a new car and had many concerns. Checked online and saw that Ship a Car Direct had a good record. After talking to Dave, he put my mind at ease. My car was picked up on time and got to its destination perfect. The driver kept in touch with me and it was delivered on time, pretty clean and in perfect condition. Thank you David and Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to put your mind at ease! Thanks for the lovely review, Nancy!

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    Customer ServicePriceStaffDelivery & Shipping

    Reviewed July 20, 2016

    I was sending a car to my daughter in California from Michigan. I know that in the shipping business a lot of people are not trustworthy so I did the research to make sure and Ship a Car Direct had an A on major sites like the Better Business Bureau. I got a fair price and if I got lower than that, then that’s when I'd get shifty people and shady things. I spoke with one or two people at the most, but the person who handled most of it with me was Gabby. She was very courteous and did a wonderful job. She made sure to follow up with emails and phone calls as needed until it was put to rest, so to speak.

    Ship a Car Direct did a good job and they should keep it up because it’s very important to have the customers’ trust. That was something that I lost pretty quickly with the other people, calling me from New Jersey, New York, and all over the map. For one, someone was selling me the service for $600 and when I looked into it, I could tell that they were not going to come and deliver the car.

    With my experience with Ship a Car Direct, the truck that came to pick up the car was really huge. The gentleman told me something at a certain point that he was coming to pick up the car and he wanted me to meet him somewhere. And although he did come to my neighborhood and it was okay, that's something that they should work on somehow. For someone like me who's a single dad, I would not have anyone else to come and help me out. If I had met him somewhere like a parking lot that was 3 or 5 miles away from home, how would I have gotten back home? Other than that, it was an excellent experience and I would recommend Ship a Car Direct.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you well-informed about the process! Thanks for the positive review, Alexander!

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    Punctuality & SpeedStaff

    Reviewed July 19, 2016

    Sincerely appreciate how helpful Scott was with the whole process. Videos are really helpful too. Professional company. Car was picked up on day requested and delivered in perfect condition a day early. Would highly recommend this company.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the lovely recommendation, Sheryl!

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    Staff

    Reviewed July 19, 2016

    I had wonderful experience with my car movement from California to Connecticut. Thank you for this good service. I would use your service again if needed and would recommend to my friends too. Thanks.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the wonderful recommendation, Pradeep!

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    Customer ServicePricePunctuality & Speed

    Reviewed July 19, 2016

    We were very happy with our service from Ship a Car Direct. They communicated clearly, regularly and accurately, and came through for us and delivered our car on time and at the price they led us to expect from the beginning of our communication with them. We would definitely use them again should the need arise.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it timely and affordable for you! Thanks for the great review, Katie!

    Verified purchase
    Delivery & Shipping

    Reviewed July 19, 2016

    Easy to contact, great follow-up, multiple emails helped explain the process and provided timely updates, lots of information and helpful videos on the website. And they delivered my car across the country in only 2 days, when the estimate was 5-7 days. Couldn't be more pleased with the service and the delivery.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad the videos were helpful! Thanks for the great review, Ronald!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed July 19, 2016

    Bruce with Ship a Car Direct was extremely helpful in arranging the transport of my vehicle. With one request form Bruce scheduled a carrier and even though pick up was 1 day late delivery was the day and time I had originally requested.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be helpful! Thanks for the positive review, Paul!

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    Punctuality & SpeedDelivery & Shipping

    Reviewed July 19, 2016

    Filled out their online quote request and received a quote same day. Shipment was scheduled only a couple of hours after submitting our order! Car arrived on time and in the same condition it left in. Would highly recommend.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it quick and safe for you! Thanks for the great recommendation, Abraham!

    Verified purchase
    Delivery & Shipping

    Reviewed July 19, 2016

    I just got a new job so I had to ship my car to California. I googled Ship a Car Direct, read the customer review and decided to work with their company. Everything went well with the shipment. It was a very good experience. When I reviewed the customer input regarding this procedure, at first I was very stressed about this situation because when you give your key, then everything is out of your hands. However, I received good follow up from Scott. I received very good service from the company so I'm very happy. It was a stress-free procedure for me.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it stress-free for you! Thanks for the great review, Mehdi!

    Verified purchase

    Reviewed July 18, 2016

    I had a wonderful experience with this company. I recommend Ship a Car Direct service to anyone who needs to transport a vehicle. My vehicle arrived a day earlier than expected. I was very happy with the entire experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the wonderful review, Michael!

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    Staff

    Reviewed July 18, 2016

    From the beginning, the company was professional and communicative. They helped me walk through the process and set up everything. When my own issues came up which created some complexity, Ship a Car Direct was flexible and helpful to keep the transaction on track. Great job!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to walk you through it! Thank you for the great review, Kipp!

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed July 18, 2016

    We were moving from the East Coast to the West Coast and needed to ship one car. Ship a Car Direct’s pricing was better than other companies I contacted. I thought it was fair compared to all the other ones I’ve been given. My representative, Stefan, was very good about telling me everything that I needed to do and it just went really smoothly. The transport company came when they were supposed to and shipped on time, so I would definitely use them again. I am very pleased with the service and how efficient and easy it was. I would recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was smooth and easy for you! Thanks for the great review, Tammy!

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    Delivery & Shipping

    Reviewed July 17, 2016

    Ship a Car Direct transported my vehicle from California to Texas in 2 days. They provided the resources this novice needed to help me understand the entire process and held my hand, so to speak, through whole thing. I had special circumstances on the delivery end and they were willing to accommodate them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to hold your hand through it! Thanks for the great review, Nona!

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    Price

    Reviewed July 17, 2016

    I cannot say enough good about Ship A Car Direct and how they came through and helped me out of a real jam. The company I had originally contracted with three weeks earlier bailed without any notice and left me stuck with four vehicles to transport and one week to move from my house. I called Ship A Car Direct, talked to Scott and within hours my cars and truck were picked up and delivered and at a fair price! Thanks to Scott, Rick and Ray.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to get it done for you! Thank you for the positive review, Bob!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed July 17, 2016

    I had a very good experience with Ship a Car Direct. They were able to fulfil all my requirements. Pick up and delivery were on time. I highly recommend this company for moving car.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the positive review, Namrata!

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    PricePunctuality & SpeedStaff

    Reviewed July 17, 2016

    I bought a car in Austin, Texas, and needed to get it into Tampa, Florida, enclosed. I chose Ship a Car Direct because they had good ratings online. The quote they gave was competitive with the rest and then the person I spoke with seemed knowledgeable and trustworthy. Every step of the way we were in touch, and I felt in control the whole time.

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    Response from Ship a Car Direct

    Glad our online ratings were helpful! Thanks for adding your review, Raj!

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    Reviewed July 16, 2016

    I was surprised how easy and well the transport went. Easy to communicate, they stayed involved until completed. Cost was very competitive.

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    Response from Ship a Car Direct

    Happy to keep it easy for you! Thanks for the great review, Robert!

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    PriceStaff

    Reviewed July 16, 2016

    Ship a Car Direct had a good amount of reviews and they gave a fair price. After I got the quote, their representative contacted me. He was very helpful, informative and on point with what he said and then followed through. I’m very happy with the service that they provided. Everything went exactly how they described it would be. Also, the carrier they assigned to me was very pleasant to work with.

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    Response from Ship a Car Direct

    Happy to be helpful and pleasant! Thanks for the positive review, Khuyen!

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    Staff

    Reviewed July 15, 2016

    This transaction could not have gone more smoothly - everyone I worked with was professional & reliable.

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    Response from Ship a Car Direct

    Glad it was smooth! Thanks, Karen!

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    Customer ServicePunctuality & Speed

    Reviewed July 15, 2016

    Very prompt in their response. I had a very positive experience from Ship a Car Direct. I would definitely recommend to others. It's worth spending few extra bucks and have a peace of mind rather than dealing with others for moving auto. Thanks.

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    Response from Ship a Car Direct

    Happy to keep it quick and safe for you! Thanks for the great review, Nishant!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 15, 2016

    I was moving out of state, so I had to bring my car with me. I went on Ship a Car Direct's website and I put in a quote and they gave me a price. I was willing to go with that, but in the end, they had me complete a survey and that allowed me to get a refund of $30, so that was great. The third party kept in contact with me. They're like the middle man and so they stayed in touch with me throughout those two weeks until the person came up to pick up my car. The person who came and picked up and dropped off my car was very much on time, if not early. It was very smooth. I didn't have any problems with anything or any communication. It was professionally executed.

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    Response from Ship a Car Direct

    Glad it was smooth for you! Thanks for your positive review, Diana!

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    Punctuality & SpeedStaff

    Reviewed July 15, 2016

    Ship a Car Direct was easy to use, and the representatives provided useful information beforehand so that I knew what to expect out of the process. They were in frequent contact to ensure everything went smoothly. My car was picked up and delivered on schedule, and it arrived without any damage.

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    Response from Ship a Car Direct

    Happy to keep it smooth and easy for you! Thanks for the great review, Jamie!

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    Punctuality & SpeedStaff

    Reviewed July 14, 2016

    I could not have asked for better service. The representatives and drivers were courteous and professional every step of the way. The car was delivered early, even though this was a cross country trip. If the need arises, I will use them again. I recommend Ship A Car Direct without reservation.

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    Response from Ship a Car Direct

    Glad to hear it went well! Thanks for the wonderful recommendation, Robin!

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    Delivery & Shipping

    Reviewed July 14, 2016

    My advice to anyone shipping a car "SHIP A CAR DIRECT" should be your first and only choice, you can never go wrong with these guys. Excellent!!!

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    Response from Ship a Car Direct

    Great advice! Thanks, Janet!!

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed July 14, 2016

    My father passed away and so he gave me his car. I needed it to be shipped to me. I went on the internet and Ship a Car Direct had a 5-star rating, so that was who I picked. I contacted their rep and chatted with her on the phone. She seemed very friendly and nice so I decided to go that way. We went on the date and it was the exact one that she said the car was gonna be shipped.

    My sister was at the other end and she was concerned that she’d have to go to some giant parking lot somewhere and move the car and not be able to get back to where my mom is staying, but that wasn’t the case. The guy was very friendly, on time, and loaded up the car. It was the same thing at my end as well, there was no inconvenience and it was basically door-to-door. I thought Ship a Car was great, reasonably priced, and on-time. I would recommend them for other people.

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    Response from Ship a Car Direct

    Condolences to you and your family, Jamie. Glad to help you in a challenging time.

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    PriceStaff

    Reviewed July 13, 2016

    My mom had a car that she no longer planned to use so I needed to ship it back to New York. Ship a Car Direct seemed to have the best reputation among the transport companies I searched online. The quote I was given was good. Angela was great and a very good communicator. It took Ship a Car Direct longer than we had anticipated to get a carrier and she researched and discovered that there was a lot of demand at more or less the same price. She convinced me that we should increase the price that was offered to the carrier and that a portion of that increase we should split at 50/50 and it came out of the fee that Ship a Car Direct was going to get. That seemed like a great approach that they took.

    The carrier that they finally found was terrific. Because it had taken longer than expected, I was on vacation when the car was delivered. The car was originally scheduled to be delivered to Brooklyn. I found a friend who would pick it up but that friend of mine lived in New Jersey. I spoke with the carrier a number of times and he was willing to go to a different state literally to drop off the car. It was a great and terrific experience.

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    Response from Ship a Car Direct

    Glad to find you a great carrier match! Thanks for the positive review, Allison!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 12, 2016

    I was very pleased with everything from start to finish. All of my questions were always answered in a timely manner either via email or phone call. Car was picked up on time and delivered before I even expected it to be. Thank you so much for your professionalism. Awesome experience!

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    Response from Ship a Car Direct

    Glad to hear it went well! Thanks for the awesome review, Ryan!

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    Punctuality & Speed

    Reviewed July 12, 2016

    I recently shipped my son's Jeep to Colorado. At first I tried a carrier that I found online. After more than a week with no results, I researched a bit more and googled BBB carriers. I found Ship a Car Direct at the top of the list and decided to call. Scott listened, found me a carrier within 4 days and the carrier was on time to pick up the Jeep. My son got the car in Colorado early. This all occurred over the 4th of July weekend. I have had a great experience with Ship a Car Direct and would recommend it to anyone!

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    Response from Ship a Car Direct

    Glad our BBB rating was helpful! Thank you for the wonderful recommendation, Linda!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed July 12, 2016

    I needed to have my little Camry shipped to my son in Santa Cruz. I chose Ship a Car Direct to have the vehicle shipped because from my research, they were highly rated for #1. They had the number to call and I just had them plug it in for me. And when I called, the person I talked to, Bruce, was wonderful and never ever, ever pushy. He always answered my questions when I called back. When I had some questions too, so I just went ahead and called. Customer service absolutely fantastic.

    When I was given the quote, I first thought, “Wow! That’s gonna be expensive.” But when I considered somebody was gonna have to pick the car up and deliver it and go all the way cross country, I decided that that was the part for the course. There were some that were cheaper but I decided not to go with the cheapest. With Ship a Car Direct, I felt that it was fair.

    When I put in my request online at 11:00 o’clock in the morning, somebody called me and said they’ve gotten somebody who wants to pick up my car. That fast. I then got the name of the transporter company and all the contact information. I put in my request at 11:00, had notification back by Ship a Car Direct by 4:00, and my car was on the transporter and gone by 6:30. Now that turnaround time is wow! The transport guy was wonderful and very respectful of the cars.

    He looked over the car very closely and I showed him places on it. He looked at it so closely, it made me more comfortable that he’s concerned about the well-being of the car and the shape that it was on when it loaded. The other side was equally as great. Scott said, in his text, “A little dirty but looking good.” And when it’s on a transporter going all those miles you can’t expect for it to be a little clean when you get there. So everything was perfect. It was wonderful. In fact, I told Scott, “You know, if I get another car and I keep for years. If this went so well, maybe we’ll do it again.”

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    Response from Ship a Car Direct

    Great to hear! Thanks for the wonderful review, Becky!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed July 12, 2016

    The easiest thing about moving to a new state was shipping my Honda with Ship A Car Direct. I was very nervous about handing over my car to strangers, and I frequently bugged the dispatchers, checking for updates (yeah, I'm *that* customer). At no point was anyone impatient with me, or even unfriendly. Every question I had was met with an ultra-quick and knowledgeable response, and then a followup inquiry to make sure I was still a reassured customer.

    My driver (who I was also in contact with and provided me with updates on the road) even made an effort to arrive early, to make sure I wasn't stuck without a car. It was also very affordable, and the quote I received in the middle of June was still accurate when I shipped last week. I can't say enough positive things, truly. The employees went out of their way to provide outstanding customer service, and delivered my car in perfect condition to my front door fast. They have my loyalty, and I wholeheartedly recommend Ship A Car Direct to anybody who'd like to make their life a little easier.

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    Response from Ship a Car Direct

    Happy to keep it easy for you! Thanks for the wonderful review, Rachel!

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    Customer ServicePunctuality & SpeedStaffDelivery & Shipping

    Reviewed July 12, 2016

    Bruce was awesome and super helpful. I shipped my car from PA to CA once with a different company and it was awful. It took weeks for my car to get there and when we called it was always a dead end. This time my car was early leaving and early to arrive from CA to PA. Bruce was always around if I needed him. I would never use another company to ship my car again!

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    Response from Ship a Car Direct

    Thanks for the awesome review, Kara! Happy to get it right for you!

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    Price

    Reviewed July 12, 2016

    I hire Ship a Car to transport my SL400. The service, price and turnaround was outstanding. I definitely recommend it and will use it again.

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    Response from Ship a Car Direct

    Thanks for the outstanding recommendation, Fernando!

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    Customer ServicePrice

    Reviewed July 12, 2016

    Had a great experience with Ship a Car Direct - from the outset they provided a lot of helpful information and were very consistent with their communication. The quote provided was 100% accurate (!!!) as well as fitting my preferred time frame. Angela was awesome when I accidentally gave her the wrong pickup dates and was able to squeeze me in last-minute with a carrier. Would not hesitate to use them again.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you well informed! Thanks for the great review, John!

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    Punctuality & SpeedDelivery & Shipping

    Reviewed July 12, 2016

    I had to ship my car from WA to TX. I called Matt. My car was picked up in WA on time as promised. After my car was picked up, I had to change the delivery address in TX. Again, I called Matt. The car was delivered to the new address in TX on time as promised originally (that is, the delivery was still on time even when the delivery address was changed). So if you need to ship a car, just call Matt.

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    Response from Ship a Car Direct

    Excellent - thanks for the great review!

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    StaffDelivery & Shipping

    Reviewed July 11, 2016

    Ship a Car Direct was very professional throughout the entire process. Their videos are informational and their charge for shipping the car was reasonable and competitive. The driver was courteous and his truck new and clean. The car actually arrived at the destination a day earlier than promised. I would recommend Ship a Car Direct to anyone shipping a car.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad the videos were helpful! Thanks for the great recommendation, Charles!

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    Customer ServicePricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed July 11, 2016

    My wife and I were moving from Charleston, South Carolina to Astoria, Oregon. We didn't want to drive two vehicles across so we drove with my truck and we had hers shipped through Ship a Car Direct. Back in March when I first learned we're moving, I talked to Scott and he gave me a quote over the telephone. I decided to go with a cheaper company, unfortunately. That transport company had their price, but the ship date came in the way and they kept stringing me along. Finally, I called and got released from my contract and I went with Ship a Car Direct because they had great reviews. Within a matter of hours after I put down my deposit, Scott called and said that he had a shipping company lined up. A couple hours after that, my wife's car was on the back of a truck and westward bound.

    Scott made it perfectly clear that he was always available. He reached out to me a couple of times and I reached out to him a time or two. There was a little bit of confusion at first. Once my car was picked up, I called the shipping company and we changed the drop off location. Scott made sure that everything was fine on their end and on my end. It was super easy. He was always professional and courteous. The shipping company was good too and so was the driver.

    We were already in Oregon when the car was picked up so I had to have guys from my old shop drop the car off to the truck driver. He took the time to take the antenna off my wife's car and put up the side doors so it didn't get damaged during shipping. Unfortunately, when we picked up the car, we didn't realize this. I was driving the car around thinking the radio was not very good. That's when I noticed that the antenna was gone. It was some good fore-thought on the part of the driver. Ship a Car Direct was reliable and the experience was quick and painless.

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    Response from Ship a Car Direct

    Glad it was quick and painless for you! Thanks for the great review, Joe!

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    Customer ServiceStaffDelivery & Shipping

    Reviewed July 10, 2016

    My experience with Ship A Car Direct was great. It was a very simple process from the time I placed the order to the delivery of the cars. We moved two cars from Illinois to Florida. They were picked up on a Wednesday and delivered Saturday morning. The driver was gracious and polite and kept me informed through calls and text messages. Ship A Car Direct keeps you informed the entire time with emails and they give you a number to call in the event of any issues that is available 24 hours a day. Great customer service all around.

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    Response from Ship a Car Direct

    Glad it was simple for you! Thanks for the great review, Christine!

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    Punctuality & SpeedDelivery & Shipping

    Reviewed July 10, 2016

    I gave my car to my niece. I had compared a couple of transport companies and they were all comparable but I picked Ship a Car because they had the best reviews. I also got quite a few emails from them keeping me abreast so I felt I knew what was happening. The delivery was on time. I was a little worried about the big trucks but it all worked out well. I was pretty happy with Ship a Car Direct. It was a painless experience and I would recommend them.

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    Response from Ship a Car Direct

    Great to hear it was a painless experience! Thanks for the recommendation, Clifford!

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    Punctuality & SpeedStaff

    Reviewed July 9, 2016

    I appreciated Ship a Car Direct for the following reasons. They were upfront with me that they could not guarantee a specific date for the car pickup. The car was picked up within 3 days of the requested date, and they communicated with me during that time that this was normal. Emily was very good at emailing me quickly. The car carrier driver was friendly, and flexible as to meeting times. They were honest about what they offered. My car was in good shape when it arrived at the destination.

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    Response from Ship a Car Direct

    Happy to keep it honest! Thanks for the great review, Marlys!

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    Punctuality & SpeedStaff

    Reviewed July 9, 2016

    This was our first time ever shipping a car. Everything went perfect from start to finish. The best thing is we never had any worries. We read numerous car shipping reports. This seemed the best and I believe it was. Picked up early in NY and delivered early to California. The contact person from the company was awesome and so was the driver. A great experience. I would never use any other company.

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    Response from Ship a Car Direct

    Happy to keep it worry-free! Thanks for the amazing review, Janice!

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    Punctuality & SpeedStaff

    Reviewed July 9, 2016

    Fast, efficient, courteous, and high value service. I enjoyed sending my car and truck via Ship a Car Direct. They have been nice to work with! Thanks.

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    Ship a Car Direct
    Response from Ship a Car Direct

    We enjoyed working with you too! Thanks for the great review, Yaya!

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    Punctuality & SpeedDelivery & Shipping

    Reviewed July 9, 2016

    This is a really great service and I've used them twice to ship my car to California from Maryland and back. Matt communicated with me throughout the entire process and I was given a fair and accurate rate. My car arrived in the same condition that it was shipped and on time. I highly recommend Ship A Car Direct!

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    Response from Ship a Car Direct

    Thanks for the great recommendation and the repeat business!

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    PriceStaffDelivery & Shipping

    Reviewed July 9, 2016

    I recently shipped a Honda Accord from Connecticut to LA. I had never shipped a car before so I was apprehensive about the process. Ship A Car Direct made it easy. They explained the process and the exact cost and it went down exactly as described. They gave an accurate time frame for finding a driver and for how long it might take to get the car across the country. The driver was great; honest, friendly and helpful. Pick-up and drop-off of the car went very smoothly. If I had to ship a car again these are the people I would call.

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    Response from Ship a Car Direct

    Happy to make it easy for you! Thanks for the positive review, Ronald!

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    Customer ServicePrice

    Reviewed July 9, 2016

    Ship a Car Direct came in with the best reviews and had a good price, too, so we used them when we had to do a cross country move. From the beginning to the end, we had a really good communication. It was one thing I didn’t have to worry about while making a stressful move, so I was glad. I never had any questions about when the car was going to be picked up, how long it would take to deliver or when it was going to be delivered. It was really simple, which was what I was looking for. It was a great and stress-free experience.

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    Response from Ship a Car Direct

    Happy to keep it simple and stress-free for you! Thanks, Austin!

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    Staff

    Reviewed July 8, 2016

    This was my first time transporting 2 cars and had no idea what to expect. Looked at several transporting companies and their reviews. I chose Ship a Car Direct because of all the positive reviews and decided to call them. I spoke with Gaby and she was exceptionally helpful. Being this was my first time, Gaby help guide me through the process of what to expect without the pressure of making a sale. I was looking to ship 2 cars from PA to CA... Gaby gave me a quote of $2150.00. My credit card was not charged until they assigned a carrier. Scheduled pickup date was 6/14/16 and drop off date 6/25/25. Carrier picked up the cars in PA on 6/15/16 and delivered the cars to CA in 7 days on 6/21/16. I am exceptionally pleased with the service, handling, no damaged (just dusty) and delivery of my cars. First time experience with Ship a Car Direct was excellent and for GABY!!!

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    Response from Ship a Car Direct

    Happy to be helpful with your first auto transport! Thanks for the excellent review, David!

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    Customer ServicePriceStaff

    Reviewed July 8, 2016

    We were moving so we needed our vehicle shipped. The price Ship a Car Direct quoted me was reasonable but I also based my decision to get their service base on what I had read and heard about them. Their customer service reps have all been great. I've received email address, tips on what to do and what not to do. My rep reached out to me on multiple occasions. I really appreciated all that Ship a Car Direct did and their support in making a pretty stressful process less stressful. However, it's unfortunate because they contract out. All the change was taken out of my car and center console was rummaged through. That really didn’t have to do with them. It’s just the nature of sending it to different people along the way.

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    Response from Ship a Car Direct

    Happy to reach out and make the process less stressful! Thanks for your feedback, Joshua!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 7, 2016

    I am inexperienced in this kind of business so I had a lot of trust issues in the beginning. Angela was able to ease my mind, always prepared to answer my emails, even though I was probably not very patient :) Ricardo, the driver, was very professional and courteous so the transfer was smooth and elegant. He arrived early at the prearranged date and place and delivered within the time-frame given. I would definitely recommend them. The driver sent me an email when my car arrived, safe and sound, at the destination.

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    Response from Ship a Car Direct

    Happy to put your mind at ease, Gunnar! Thanks for the wonderful review!!

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    StaffDelivery & Shipping

    Reviewed July 7, 2016

    Ship A Car Direct and the carrier they selected to transport my vehicle, A Plus Auto Shippers/A Auto Delivery Service, were very professional and courteous throughout the entire process. The user videos provided by Ship A Car Direct and the reviews by former customers were also quite helpful. The carrier picked up the vehicle in Grand Rapids, MI on Saturday and delivered it to Albuquerque, NM on Monday; much sooner than I expected. The car was delivered without damage, only a little dirty because the carrier had to drive through significant rain in route. The driver went so far as to put some items from the vehicle into his cab so that they were protected from theft or wind damage. I am very satisfied with the entire transport process and would recommend Ship a Car Direct car shipping to anyone needing a car transported.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it nice and safe for you! Thanks for the positive review, Don!

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    Customer ServiceStaff

    Reviewed July 7, 2016

    Second time I have used Scott at Ship a Car Direct. Smooth experience and he was so responsive to emails and phone calls. I had to keep changing our dates and he was keeping everything up to date and was able to get a carrier even with all the changes. Highly recommend this company.

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    Response from Ship a Car Direct

    Thanks for the great review and the repeat business, Suzanne! Happy to keep it smooth for you!

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    Customer ServicePricePunctuality & SpeedDelivery & Shipping

    Reviewed July 7, 2016

    From quote to pickup to delivery, the team of Scott and Umid (UZ transport) was professional and responsive. Cars delivered on time with no damage. Price was competitive and beat 5 other "direct" quotes. Only improvement is to remain in touch after the pickup is scheduled and check in via a phone call. Better customer satisfaction can be achieved.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it safe and timely, Diwakar! Thank you for your positive feedback!

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    PriceStaffDelivery & Shipping

    Reviewed July 7, 2016

    The car was farther than I wanted to travel to pick it up so I needed it shipped. I got several quotes off the internet and I had read some other reviews of Ship a Car Direct and they had good reviews, so I just decided to take a chance to go with them. The quote that I got from them was in line with other places. But, we were really impressed with the gentlemen that actually delivered the car. They're friendly and knowledgeable. We enjoyed talking to them a few minutes once we had delivery of the vehicle. It was a great experience.

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    Response from Ship a Car Direct

    Glad to hear it was a great experience! Thanks for the positive review, Bob!

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    Price

    Reviewed July 7, 2016

    I was moving from Washington state to Washington, D.C. One of my friends recommended Ship a Car Direct as he used them before, so I picked Ship a Car Direct to help me move one of my cars. I thought that their quote was fair and good. All in all, our experience with them was great, easy and very straightforward. I’ve already recommended them to other friends.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was easy for you, Jennifer! Thanks for the great recommendation!

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    PriceStaffDelivery & Shipping

    Reviewed July 6, 2016

    I had a great experience with Ship a Car Direct and the driver who shipped my car. The staff at Ship a Car Direct was professional and communicated well. The driver was awesome, and gave clear instructions about where/when he has to pick up/drop off the car. The car also got to the destination much earlier than anticipated! I would definitely recommend this company to anyone without hesitation! The price is also very affordable!

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to keep it timely and affordable for you! Thanks for your awesome review, Kaylyn!

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    Customer ServicePricePunctuality & Speed

    Reviewed July 6, 2016

    I recently moved completely across the country and used these guys to ship my car VERY last minute (like two days before our move) and could not be happier with my decision to use them. Great communication throughout the process, everything was on time (even early), and the price was extremely competitive. They explained the bidding process well and were very transparent. Highly recommended.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it timely and transparent for you! Thank you for the wonderful review, Chris!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 6, 2016

    Our son moved to California and we had to ship his car out. We did a lot of research. After talking to a few people and seeing some of the reviews, we went ahead with Ship a Car Direct. I spoke with Angela and she walked me through a lot of things. She sent me some great videos. She was wonderful, very polite, very nice, and always answered my questions. At any time I called, she called me back. Once the car got to California, it was in the hands of another company. They were really fine too. My car got to its destination in great shape and in a very timely manner. Ship a Car Direct was efficient and we had an amazing and incredible experience. I would recommend the company to my neighbors and anybody interested.

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    Response from Ship a Car Direct

    Thank you so much for the lovely review, Esther!

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    Customer ServicePriceStaff

    Reviewed July 6, 2016

    We were moving from one state to another to change homes and I used Ship a Car Direct. I dealt with Scott at Ship a Car Direct and he was awesome, always in touch with me and wrote me emails back within minutes. It was great customer service and their quote was fair too. I'd recommend Ship a Car to others.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep in touch throughout! Thanks for the awesome review, Suzanne!

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    Price

    Reviewed July 5, 2016

    We had to ship our Lexus from Scottsdale, Arizona to Millsboro, Delaware on the ocean. I made an inquiry online and then two dozen companies got my name and started writing and calling me. The lies started when I looked up as much information as I could about them. I found out that, apparently in this part of the industry, it's a horror story that there were more disturbing things about cars being mishandled and amounts of money being demanded at the receipt point. I went to the BBB site and found out about Ship a Car. I spoke to them then started looking at the comments which were uniformly favorable.

    Their quote was the highest, but then I compared it with the ratings on the others. I have a valuable car to ship and the additional $500 wasn't going to deter me from having it done right. Ship a Car sent instruction videos on how to prepare the car, what to look for, and cautioned on discovering damage before I sign the bill of lading at the receipt. It was quite thorough. They also gave follow-ups on the day of transport, the day of receipt, and then on subsequent days. The transport company delivered the car on a Saturday, which I thought was great and highly unusual rather than waiting over the weekend. They made every effort to accommodate us. It was excellent from beginning to end and we've recommended Ship a Car.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad our positive reviews were helpful, Marty! Thanks for adding your recommendation!

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    PriceStaff

    Reviewed July 4, 2016

    I was leaving a car from Arizona to California, one that my father was giving to my daughter. I was looking through Ship a Car Direct online and they looked like they had great reviews. When I reached out to contact them, the gentleman that I spoke with was extremely helpful, very knowledgeable, and explained to me the whole process, so I felt comfortable. Having never done it before, I wasn't sure what the process was and what to expect. The quote I got from them was very fair and competitive given what I had seen was out there. I knew that it was fluid because of the season and the busyness. It was a little bit more than if I had gone down and driven it back, but it probably flushed to be about the same and it saved the car miles as well as wear and tear.

    I dealt with Scott mainly at Ship a Car Direct. He was very clear in my expectation. He kept me breath of wind when he finally was able to secure a carrier out at Phoenix and then he provided the information of the carrier and the contact information. He also let me know who would be calling and that I could contact them too. Then I moved over and dealt with the carrier for the exact pick-up times and drop off times and location, and then just circled back with a thank you. Ship a Car was excellent and I might use them again.

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    Response from Ship a Car Direct

    Happy to help you feel comfortable with the process! Thanks for the wonderful review, Lisa!

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed July 3, 2016

    I did a research online and according to reviews, Ship a Car Direct seemed pretty reliable and also the price is affordable compared to other companies. It's not the cheapest, but I don't want to go with a company that only charge me $500 for shipping a car cross country - I'm not sure they would be reliable. When I was in contact with the crew who helped me, he was knowledgeable and trustworthy. At first, I was a little worried that my car won't be picked up at the time that I wanted the most (I was about to move), but they picked up on time and then it was in the timeframe and it got delivered a day before than I expected. Fortunately, I got to San Francisco already, so it worked out perfect. Overall I had a very positive experience with this company. Ship a Car Direct is a trustworthy company.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Great to hear it was a positive experience! Thanks, Albert!

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    Customer Service

    Reviewed July 2, 2016

    Ship a Car Direct provided outstanding service and communication from start to finish. I met driver, had contact info for both origin and destination. Felt confident, respected, and extremely satisfied when car was received.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you well-informed throughout! Thank you for the wonderful review, Paulette!

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    PricePunctuality & SpeedStaff

    Reviewed July 2, 2016

    Ship a Car Direct shipped my vehicle from California to Crown Point, Indiana. Their prices were competitive and I liked Angela, the rep whom I spoke to. She was great and very responsive. She was able to work through some invoicing with me. She answered all my questions about the actual carrier and provided the documentation on the carrier as well. She followed up afterwards as well as during the week in which the car was to be picked up. The car was picked up early and delivered early. It was the most painless part of my cross-country move and it was very much appreciated. Angela and the carrier were fantastic. I had no issues and I would absolutely recommend them again a 100%.

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    Response from Ship a Car Direct

    Happy to keep it painless for you! Thanks for the lovely review, Kim!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 1, 2016

    Earlier in June, my wife and I decided to ship our vehicle versus drive it for our move. We choose Ship a Car Direct based upon the reviews, but unfortunately, our customer service experience was less than desirable so we want to inform other customers who are looking for this service and encourage them to find another company who is more responsive and professional.

    The day before our move, my wife called the transporter to make certain that we were still set-up for pick up; however, they informed us that they had cancelled the job. We of course were frustrated, but understood that it was not Ship A Car's fault. Due to the cancellation of the job, we followed-up with Ship a Car Direct for a reschedule. We specifically attempted to reach Gaby, but our e-mails or voice messages were not returned - not until a follow-up "pointed/direct" e-mail was sent to her. To make a long story short, after thinking on it, we decided to cancel the job since we couldn't wait for another transporter to accept our job and that Ship a Car Direct could not guarantee that our car would be picked up. Our window of time had passed, so at that point, it was best to drive ourselves.

    Much to our surprise, after the cancellation, we still received a call from another transporter to set-up a pick-up time for our vehicle. We felt bad that Ship a Car Direct did not contact them to let them know the job had been cancelled. After additional headaches attempting to reach Gaby, we finally connected over e-mail and we were promised that our deposit would be refunded and that it could take up to 72 hours to be reflected on our account.

    Unfortunately, it is now a week and a half later, and we have not seen the refund. We were forced to dispute the charge with our credit card company to recover our money. In the end, we really didn't want to waste our time writing a bad review. However, the customer service and follow-up was so poor, we felt it was necessary to inform others of our experience Ship A Car Direct. Best of luck with your search in finding a better, reputable company to work with. That all said, we had hoped that the refund would have already been resolved. Due to the lack of response from Gaby and the fact that she did not follow-up.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Our apologies for the miscommunication around scheduling your transport and for the delay in receiving your refund. We dropped the ball at a couple of stages during your transport. Unfortunately, after the first carrier had to cancel last minute we did not effectively communicate how we were working to confirm your transport, and the second carrier was confirmed in good faith that you still wanted to transport your vehicle. We apologize for the misunderstanding with Gaby and are working to improve that communication process. You have our sincere apologies for the glitch that caused the delay in your refund. We processed your refund for you on Friday, July 1. We have tried to reach you by phone since then to apologize directly, but we have not yet heard from you. Please feel free to call our Operations Manager if you have any further concerns or wish to provide further feedback about your shipping experience.

    No response received
    Verified purchase
    PriceDelivery & Shipping

    Reviewed July 1, 2016

    I was relocating and needed to ship my vehicle. I liked the ease of use of Ship a Car Direct's website as well as the information provided to me. I felt that the quote they gave was clear and wouldn't change, and that I was dealing with a reputable company. The shipping experience was great, easy, and affordable. It was pretty much automated.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it easy and affordable for you! Thanks for the great review, Rene!

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    Customer ServiceStaffDelivery & Shipping

    Reviewed June 30, 2016

    We were moving from Maryland to California and didn't want to drive all the way across the country because we figured the movers would make it faster than we would. I went on the internet and looked at the reviews and ratings of transport companies, and selected Ship a Car Direct. I spoke with David to get a quote. At the first instance, he told me about Ship a Car Direct and what the price would be approximately as well as the schedules. Then he maintained a constant updating of the status. He stayed on top of it by email. If I had any questions I'd call him, and if he wasn't there he'd call back fairly quickly.

    The particular shipper that they selected was very good. However, it was the movers who actually were faster because they didn't have to make any of the stops, unlike the shipper since we weren't the last pickup and we probably weren't the first drop-off. We expected the move to take longer. We could have driven as fast as they did because they had other stops, but we couldn't leave until after the movers had picked everything up. I was very pleased from our initial contact with them until the final delivery.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Great to hear you are pleased! Thanks for the positive review!

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed June 29, 2016

    We located the body for an MG Midget in California but it didn't run. It was on four wheels and we needed to get it from California to Gaithersburg, Maryland. I queried a number of sources including one where the shippers provide quotes directly. Ship a Car Direct was the one that had a list of vendors of that service and would match up with somebody that had been pre-certified. I felt good about them. The price turned out to be lower than any of the other quotes I had gotten. I have never done this before so I had some concerns that things could go wrong. I talked to Scott and he seemed very organized. He assured me it was no big deal and it could be done easily. I felt confident talking with him and that he had done this many times before. Even though the vehicle wasn't running which is a downside, it could be accomplished, but he told me it may take little longer.

    Scott did a really good job expediting the process and matching me up. I was very happy with the result. The vehicle arrived a couple days early from the day promised and we were surprised at how fast the process was. It was only four days from pick up to delivery. The only thing we had to accommodate was the seller could only be there after six in the evening, so the car essentially had to be picked up after business hours. They accommodated that as well. I'd use Ship a Car Direct again and I'd recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to find you a great carrier match! Thanks for the wonderful review, Edward!

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    Customer ServicePriceStaff

    Reviewed June 28, 2016

    I'm in Louisville, Kentucky while my son lives in Arizona and has been out there for a few months. He needed his car which was here so I was going to send it to him. When I asked for a quote through a phone number I found, I ended up getting an abundance of quotes from different people. After checking reviews, I responded to the quote Ship a Car Direct sent me. They were very professional. The only thing was it took about four or five days, including the weekend, for them to locate a carrier. Once that was done, they gave me the carrier's information. I was contacted that morning by the carrier and it went like clockwork from that point. He drove the car up there 'cause he couldn't get his double decker trailer and he couldn't get down my street. I went and picked him up and brought him back. He got the car and then he took off. It went really well and everything has been good.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear it went well! Thanks for the positive feedback, Tracy!

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    StaffDelivery & Shipping

    Reviewed June 27, 2016

    This is my first time shipping a car to another state and I couldn't be happier with Ship a Car Direct. The videos on their website were extremely helpful, basically answering every questions I had. My agent was great too. She kept me posted with every step throughout the process.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad the videos were helpful! Thanks for the lovely review, Amy!

    Verified purchase
    Delivery & Shipping

    Reviewed June 27, 2016

    I have been spending a lot of time in a different state so wanted to have a car there. I shipped one using Ship a Car Direct because all the reviews about them seemed positive. They were also easy to use. It was a positive experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was easy for you! Thanks for the positive review, Mike!

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    Staff

    Reviewed June 24, 2016

    I was moving from Chicago to Texas so I looked up online for an auto transport company. Ship a Car Direct seemed more legitimate than all of the websites that I looked at. I received my quote over the phone and then confirmed by email. It was pretty decent so I went with it. I worked with David and he was very nice and detailed with the information which made me comfortable. He was also very flexible. He found me the person that was gonna ship my car very fast. All my interactions with him were very pleasant. Ship a Car Direct is reliable to work with.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it fast and flexible for you! Thanks for the positive review, Ifeoma!

    Verified purchase
    PriceStaff

    Reviewed June 23, 2016

    Ship a Car definitely had the best price after I did a few different quotes from people. I also did a research online and they had the best reviews. Cathy was my service rep and she was with me every step of the way. She kept me updated, answered all of my questions, was really helpful, and easily accessible. It was difficult to find someone going from New Orleans to where I am right now, which is in the middle of nowhere in Northern California, but Cathy did everything to find me a carrier and I was very happy about that.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to be with you every step of the way! Thank you for the lovely review, Aubrie!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 21, 2016

    Very professional. Timely arrival for pick-up of vehicle. Representatives easily accessible for questions/concerns. Would use service again if need arises. David was great with answers and updates.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you well-informed! Thanks for the positive review, Ramon!

    Verified purchase
    Staff

    Reviewed June 19, 2016

    We have been spending part of the year in Colorado and part of the year in New Hampshire. When we move from one to the other, it’s handy to ship the car and then we can fly. Before, we had tried to deal directly with trucking firms and that didn’t work very well. We tried Ship a Car Direct a year ago and that worked out really well, so we continue to use them. I’ve been talking to the guy there and letting him know what we needed, and it has almost worked to figure out how to get a trucker to come to our house in New Hampshire. I've had no problems with their rep and interactions with him has been excellent. They're great at Ship a Car Direct and I’m very happy. It’s a whole lot easier dealing with a broker like them than trying to deal with the individual trucking firms.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it easy for you! Thanks for the great review, Charles!

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    PricePunctuality & SpeedStaff

    Reviewed June 17, 2016

    I had a new job cross-country. I used Ship a Car Direct and my car came very quickly so that was nice. The price was good and the sales agent was upfront. He made the process very plain and clear. I'd recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it quick and direct for you! Thanks for the recommendation, Elizabeth!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 15, 2016

    I bought a car out East and I live in Iowa. What I read on Ship a Car's website about there's no cash upfront, how they select carriers, and a lot of the reviews I read all led me to believe that I'd have the least amount of problems going with them to ship my car. I used their online quote calculator but because I live in a little backwater, they couldn't quote it because it was off the beaten path. It wasn't from a large city to another large city so I had to get a special quote. So they followed up with an email quote to me. I think their quote was a little bit high but we talked it through and settled that it was acceptable.

    Customer service rep kept me aware of where they're finding a bidder for the transfer and lining him up and then verifying that the price was right. There was actually an increase when the guy actually bidded, and he came back to tell me, "There were a couple of other bids and everybody was higher. This is the least." They reiterated, "Cause you live out in a backwater and nobody goes there. It's like a dead-end street and that's it." He kept me aware of what was going on all along the way. Once the car was picked up, they gave me updates of where the driver was, gave me numbers I could get in touch with the driver directly if I needed to, which I did cause I wanted to change the address where they were going to deliver it to.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for the five star review, Peter!

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    Customer ServiceStaff

    Reviewed June 14, 2016

    Ship a Car Direct shipped my car. Their customer service rep was pretty good and I had a smooth interaction with them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it was smooth for you! Thanks for the positive review!

    Verified purchase
    Customer ServicePriceStaffDelivery & Shipping

    Reviewed June 13, 2016

    I was moving from Virginia to Colorado and I had to ship two cars. I looked at several companies and Ship A Car had a good price and reviews online. They gave me a competitive quote and the customer service rep stayed in contact with me constantly. She answered her phone and returned our calls which is spoken highly these days for customer service people. I’ve never shipped a car before and this went well, and I was pleased. I’d recommend them to somebody else.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad it went well! Thanks for the positive review, David!

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    Customer ServicePriceStaff

    Reviewed June 9, 2016

    I needed to ship a vehicle that I purchased out of state and I wanted to make sure that I had an overall quality service since the vehicle was considered rare. I ended up going with Ship a Car Direct because they had really good reviews online. I used their online quote calculator which really helped me in making my purchase decision. I was expecting it to be much more expensive, but the quote I got was fairly reasonable.

    I called their customer service rep and gave him my information. He also said that he'd get back to me once everything was set up, which he did by calling me and through email and I called them to verify and make sure that everything was correct. My interaction with the rep was very vague, although I didn't really need a lot of information. Then the driver who delivered my vehicle was friendly and very knowledgeable. He walked me through the vehicle and explained to me that it was one of the best he'd seen so far. Overall, it was a great experience and I am extremely pleased with the level of service that Ship a Car provided.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for the positive review, Javier!

    Verified purchase
    PricePunctuality & SpeedDelivery & Shipping

    Reviewed June 8, 2016

    I had used Ship a Car Direct before. I used them again and the quote given to me was a good price. I originally scheduled a date, and it was to get the car shipped on a Monday and they said that’s seven days late. So I had to get scheduled the following week. But I asked them beforehand, "Am I late? Is this window late?" because I scheduled it and it was about two or three weeks before the exact date I wanted. And they said, "Oh, no. You're actually early." So I said, "Okay. So it should be on the exact date, then." But it actually ended up being a week later and it pushed back my schedule of leaving the state. It messed me up a little bit, but they ended up getting it out, so overall, it was okay. I'd recommend them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Sorry about the misunderstanding about timing, but glad it worked out in the end! Thanks, Eric!

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    Delivery & Shipping

    Reviewed June 6, 2016

    Your service was outstanding at every level. Emily was exceptional in understanding my needs and followed up at all times to provide comfort for me as my car was in transit. I would have no hesitation in recommending Ship a Car Direct to anyone looking for a safe and reliable means of shipping their vehicle.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep in touch throughout your transport! Thanks for the wonderful review, Thomas!

    Verified purchase
    Customer ServicePunctuality & SpeedDelivery & Shipping

    Reviewed June 6, 2016

    All the videos are nice and helpful but the video about Lead Time is misleading. I placed an order to ship my car from West Roxbury, MA to Phoenix, AZ on 4/14/16. I requested to ship my car between 4/25/16 to 4/29/16 because my flight to Phoenix was on 4/30/16. I had 10 days between the date that I placed the order to the first day - my car was available for shipment.

    I didn't hear from Ship A Car Direct until 4/25/16 so I contacted them and reminded them that I needed to leave on 4/30 so the car needed to be shipped out by 4/29. I got the response saying that they are working on it. But still didn't pick up my car until 4/27 so I emailed again and the answer was I will hear from them soon. By 4/28 I was very anxious and disappointed when I didn't hear from them. I contacted them again to express my intent to cancel the service by the end of the day if they couldn't find the dispatch.

    Finally, they found the dispatch that wanted me to drive 40 minutes to drop off my car. It wasn't possible to drop off the car without bothering my friends or coworkers. So, they arranged for picking up my car on 5/2/16 after I already left. I still had to bother my friend to wait for their pick up until 9 pm. Everything was fine after the car was picked up.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thank you for your feedback, Flora. We are sorry that we did not have advance notice for you about your transport, glad it was delivered safely after it was picked up. It is often surprising for first time shippers to learn that there isn't an advance schedule like there is for buses or air flights, nor is there service to every city in your preferred time frame. We try to be clear that when coordinating a carrier match that: timing projections are estimates, are usually confirmed within 24 hours of pick-up, and as such many shippers do have to rely on a little help from friends You have our apologies that we did not communicate that effectively to you.

    Verified purchase
    Customer ServicePunctuality & SpeedDelivery & Shipping

    Reviewed June 4, 2016

    Ship a Car Direct was recommended by a dealer for transport of a Jeep Wrangler from upstate NY to Houston, TX. The shipment went very smoothly, with a pickup one day early and delivery 2 days later. Matt was the delivery manager and was very professional and quick to respond by email or phone. Matt was a key reason the delivery was so fast and provided key contact info for the driver of the delivery. The Jeep arrived in great condition. Would definitely use Ship a Car Direct again for vehicle delivery.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it quick and safe for you! Thanks for the great review, Robert!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 31, 2016

    I moved across country to a rather out-of-the-way location. It took a bit of time to find a carrier that was coming to my area, but Ship a Car Direct was with me every step of the way. Gaby was my contact at Ship a Car Direct and she was wonderful. She kept in touch with me, kept me updated, and always answered her phone or returned calls promptly. After the wonderful customer service that I received, I know why Ship a Car Direct is a favorite for moving cars. If you're looking to have a car shipped, definitely contact them. They handled all of my concerns and I was fully confident in them based on the excellent communication.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to stick with you every step of the way! Thanks for the wonderful review, Aubrie!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 31, 2016

    Worst customer service and poor communication and do not keep up with business agreement made. I had booked my car to be picked up during the 3 day time period per their business norms from May 26-28, no one called or showed up to pick the car. Even when we tried to reach the company on May 28th nobody even answered our call so we were clueless if our car would ever be picked and if or when I can expect a driver to pick it up. Poor service, if can't arrange for transport at least a proper communication during that window period would be of help. This caused the most inconvenience during our relocation and extra expense to find a transporter for our car at last moment as we did not know where to leave our car as we move out of the state. Wish I didn't trust them with my relocation.

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    Ship a Car Direct
    Response from Ship a Car Direct

    We are sorry you had a frustrating experience with your transport. We always try find a great carrier match for target windows but unfortunately we cannot guarantee preferred dates - especially when shipping over a holiday. While we suggested other options to help troubleshoot your situation, we regret that we did not effectively communicate to you the reality of timing estimates and limited availability over holidays. You have our sincere apologies.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 31, 2016

    I bought a car in California and needed it shipped to Las Vegas. Ship a Car Direct weren't the cheapest, but they were close enough and their customer service just seemed better. Everybody was very diligent and kept in touch. I always knew what was going on. It's important to know where my car was and it was easy to reach the driver who actually had the car. He was very good.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep in touch throughout! Thanks for the positive review, Tom!

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    PriceStaff

    Reviewed May 28, 2016

    I had to get a car out to the East Coast for somebody. I narrowed my choice down to two transport companies based on a few reviews in different sites. I felt the person I talked to at Ship a Car Direct was more honest and wasn't trying to push me to sign instantaneously on that little form to commit myself. The other company told me that the upfront payment would vary depending on what the trucker would need for tolls and other BS. It felt that I was going to get ripped off going with them. The quote from Ship a Car gave me a ballpark for what I was going to spend on the car to get it out and it was fair. The rep was very pleasant, friendly, and was informative. She was very good at what she was doing and I liked her. I'll probably use them again if I ever need them.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to keep it pleasant for you! Thanks for the positive review, Mark!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed May 27, 2016

    Everything went well with Ship a Car Direct. They were excellent, quick and gave me everything I needed to know. Everything was exactly as they said. I loved the little video that I found on their website that guided me through things that might happen. Also, they were able to answer the questions that I had, so it was very helpful.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you well informed! Thanks for the great review, Curtiss!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed May 27, 2016

    This all went very smoothly. Any questions I had were fully answered. The cars arrived on time with no issues and I was able to communicate with the driver if needed. The price and guarantees were the best. I would recommend this service to all who need it.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it smooth for you! Thanks for the positive review, Bob!

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    Customer ServicePriceStaff

    Reviewed May 26, 2016

    One of my friends referred me to Ship a Car Direct when I was moving. Their rep, Eric, gave me a very decent quote. The customer service rep has been very professional and polite and gave me very useful information. Everything was good and they did a great job.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the positive review, Praveen!

    Verified purchase

    Reviewed May 26, 2016

    They take the stress and worry out of the process. They are very clear and offer great communication the entire way through. Highly recommend! Car went 1700 miles in 2 days.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it stress-free! Thanks for the great recommendation, Craig!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 24, 2016

    I needed to ship my vehicle because I was moving. So I looked at other different auto companies that shipped cars and a lot of people had suggested that I should go and use Ship a Car Direct. Their price was a bit more expensive when I got a quote from their online quote calculator, but I got my car safely so it was okay. Their customer service rep, Matt, was on point. If I ask him a question, he would get back to me maximum half an hour or before, so it was a great experience.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep customer service on point! Thanks for the positive review, Kinnari!

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    PricePunctuality & SpeedStaffDelivery & Shipping

    Reviewed May 23, 2016

    We had a great experience with Ship a Car Direct. They confirmed our pickup date within 24 hours of us putting in the request to ship and they arrived on time at our home the day of shipping. The driver was very polite and efficient and had all the paperwork done in 15 minutes and the car loaded within 30 minutes and the car arrived in Cleveland the following evening in perfect condition (2 drivers with the truck). This shipping service saved us a huge amount of time and money as otherwise we would have needed to take time off work to drive the car to Cleveland and then fly back to Bozeman which would have cost us much more than the $900 shipping cost. Would definitely use Ship a Car Direct again if the need arises.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear it was a great experience! Thanks for the wonderful review, Suzanne!

    Verified purchase
    Punctuality & SpeedDelivery & Shipping

    Reviewed May 23, 2016

    We used Ship A Car Direct to ship two cars on different occasions from Texas to Pennsylvania. Stefan helped us both times and he was always prompt and responsive. The carriers that he arranged were timely for both pickup and delivery and the cars arrived in the same condition as when they were picked up. Overall, great experience and great value for the money.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it timely for you! Thanks for the great review and the repeat business, Doug!

    Verified purchase
    StaffDelivery & Shipping

    Reviewed May 21, 2016

    I've had a pretty good experience with Ship a Car Direct. All I did was call them and ask if they can ship my car, and I got it shipped once I paid them. The rep explained to me most of the information that I needed.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it easy for you! Thanks for the great review, Rajasekhar!

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    PriceStaffDelivery & Shipping

    Reviewed May 21, 2016

    My sister was giving me her old car and I needed to get it shipped from Temecula, California. I didn’t want somebody to drive it because it will add too many miles to the car. Ship a Car Direct had over 2000 reviews and I thought, “Oh, not 2000 people can be lying about this.” They had the best reviews. I used the online quote to compare prices with other shipping options and their quote was fair and seemed a very safe option. It was technically cheaper than other options but definitely in the range.

    The interactions I had were very friendly. I was a little bit anxious with the trucking company. They didn’t tell me when they’ll pick up and when they’ll arrive until the very last minute. I was getting anxious because my sister had work so I have to know the exact time they’ll arrive. Other than that, everything went smoothly. The car came safely and on-time.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad our positive reviews were helpful! Thanks so much for adding yours!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 21, 2016

    I needed to ship my car due to a work-related relocation and Ship a Car Direct was referred to me by my colleague. I took advantage of their online quote and it was good. It was less than their competitors'. That was one of the most critical deciding factors. Customer service rep, Matt, was very prompt. But their assistant had a default mailer which just kept coming back to me even though my car was picked up. Other than that, it was good that I had the number of the driver and I could check on the ETA of my vehicle. The driver provided me with an accurate ETA and he was updating me all the time.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep it timely and affordable for you! Thanks, Shubhro!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 20, 2016

    We're shipping my wife's car for a cross-country move. Ship a Car had the best reviews on ConsumerAffairs, and they gave us a competitive price. The people at Ship a Car were in continuous communication with us. It was great that way.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Glad our positive Consumer Affairs reviews were helpful! Thanks for adding yours, Robert!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 20, 2016

    Ship a Car was very good and prompt in responding to my emails and taking care of things. The person that they used to transport the vehicle from Rhode Island to Phoenix, Arizona was excellent.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Glad to hear it was a great carrier match! Thanks for your positive feedback, Reyes!

    Verified purchase
    Staff

    Reviewed May 19, 2016

    They're pretty stellar at Ship a Car Direct and it was a good experience overall. I liked the idea that there was only one driver, so it was easy to get in touch with him. We texted him and within a couple of minutes, we would get a text back saying where he was. There was a little bit of delay and it took two days to pick up my car after the promised date, but after that it was smooth sailing.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Thanks for the stellar review, Mohammed!

    Verified purchase
    Staff

    Reviewed May 19, 2016

    Ship a Car Direct did a great job for us. They were very good at keeping us informed of what was happening from picking up the suv to delivering it. Scott was great to work with! Best of all was the suv got to Colorado in perfect condition.

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    Ship a Car Direct
    Response from Ship a Car Direct

    Happy to keep you in the loop throughout! Thanks for the great review, Patrick!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 19, 2016

    Steve and I bought a car for my daughter and needed to ship it back to where she was. My husband did all of his homework on the Internet and that's how he decided Ship a Car was the best one. Working with the customer service rep was fine. My daughter got it all in one piece so that's good. I'd recommend Ship a Car to others.

    Thanks for your vote!
    Ship a Car Direct
    Response from Ship a Car Direct

    Glad our online reviews were helpful! Thanks for adding yours, Kathy!

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    Ship a Car Direct Company Information

    Company Name:
    Ship a Car Direct
    Year Founded:
    2008
    Formerly Named:
    Safe-Direct Car Shipping
    Address:
    150 Murray St Unit 224
    City:
    Niwot
    State/Province:
    CO
    Postal Code:
    80544
    Country:
    United States
    Website:
    www.shipacardirect.com