SGT Auto Transport Reviews

SGT Auto Transport's quote was fair and competitive with other quotes we had.

I was giving my sister our car so I needed a transport service. I looked at three or four companies and went with SGT because they said the price was pretty firm and the pick up and drop were at the door. The only thing was finding somebody that could do the transport took a few days longer than what they were expecting. They said 24 to 48 hours and it took three to four days. The guy called me the day before that he'd be in town, an hour before he showed up, and then to verify directions about 10 minutes before he got at the pickup. I was pleased with the interactions with the courier driver and the quote was fairly accurate, although it was off by around $100. Also, I talked to my sister and she was happy with the condition of the vehicle when it was delivered.

I liked SGT Auto Transport's price and their reviews online. They gave me a reasonable, understanding quote, not just the lowest. The first guy that picked up my car was a nice guy. I have a classic car. The window got jammed and he pushed it down a certain way with his hand, and didn't roll it down. And when I try to roll it down now, I couldn't. So, he damaged my window. But the second guy was also nice.

I was moving from LA to Philadelphia and I did everything online in setting up the transport. It was seamless and smooth. If people want vehicle transportation between cross country, SGT is a great service that gets everything to where you want it at on the time you want it. The drivers that transport for SGT are incredible and that's the main thing. The driver and I met up at a place for the pickup because their vehicle would not fit on the street that I lived on. He took my vehicle and was in constant communication with me the entire time. I didn't look at other comparable rates to begin with just because I used SGT before. But the quote was exactly the same as the final price.

I was gifted a car from a family member, so I needed to move it to where I live. I chose SGT because they had competitive pricing and pretty good responsiveness and service. The car was picked up in Palm Springs and delivered to Austin, Texas. Setting up the transport went pretty smoothly, but the driver wasn't super responsive. He picked up the car a day late and we had trouble getting an updated ETA. Then he just showed up for delivery. Also, it turned out their Zelle wasn't working, so I had to go to Walmart and get a money order. Meanwhile, he was just sitting there with the car. It was a pain. Other than that, the quote was very accurate.

SGT has good customer service and competitive price. The delivery was on time and they were good at communicating.

Everything was great with SGT and I'd tell others to use them.. On both ends, they were a little ahead of schedule, but they communicated that to us so that was great. When they delivered the car, they brought it right up to the house. They took good care of the car so we were satisfied. The quote was 100% accurate as well.

The car was picked up in Nevada, California and delivered to Westerly, Rhode Island. The price was reasonable and competitive.

My daughter moved to California and I'm in Baltimore. I'm going to gift her the car that I had transported with SGT. They were very responsive and their quote was comparable to the other companies. It was an easy process with SGT.

It went smoothly with SGT when I was relocating over 3,000 miles from the West Coast to the East Coast. They were prompt and within their time schedule. It was my first ever experience trying to move across the country and the experience was good. I would recommend SGT again.

SGT seemed responsive. I went with them when I was moving and my experience was good. The customer service and the quote were good.

When I Googled auto transport, SGT was one of the companies that first came up, and the quote was similar to when I had shipped the truck before. However, their communication was not great. Anytime I heard about the truck moving, it was because I called and asked about it. It went from Pennsylvania to Virginia. They had told me it was gonna be picked up at a specific time in Pennsylvania, so I was in contact with my friend in Pennsylvania who was waiting. I was calling SGT but couldn't get ahold of the driver. I got my truck, but the communication could've been way better.

The driver spoke broken Russian. But it was better than the last guy when I had my camper shipped because that guy couldn't speak a lick of English. Also, this driver was great. He uploaded the car by himself in the rain. I was extremely happy, to the point where I gave him $100 tip. Car condition was fine. SGT Auto Transport gave me a ballpark date of when I would receive my Jeep. But they had a hard time giving me updates because it didn't make it on the day it was supposed to make it. It was a ballpark date, and I get that. But a ballpark date should be finalized once it's on the road. They should be able to tell me when it would be here. They were difficult.

I was relocating and I shipped down two motorcycles and a car thru SGT Auto. They helped me out with the price a little bit and I was happy with the service. Everything was on time, they called me back, and they were very informative. When I first booked it, I couldn't believe it was that easy, but it really was. During drop off, they made sure the vehicles were strapped down properly. They really did everything that they were supposed to do and they even contacted me when the vehicles were in transit.

SGT Auto Transport was very professional, quick, and good communication. It was quick and efficient. Smooth and easy.

SGT Auto Transport delivered the car. It was good. The communication was fine.

The first time SGT transported my vehicle for me, it was good. Everything was on time. I've transported twice, one was cross-country, and this last one was from California to Idaho. That one, the transport was fine. But they had to keep rescheduling the pickup. They had to farm off to a third party. That took quite a while. They also ended up charging more because it was enclosed. But they called me and they were respectful. The communication was good. They themselves would call me. The other outfits were also nice people. The place I had them take it wasn't exactly the biggest metropolis in the world.

I needed the vehicle moved 2500 miles and SGT Auto was the quickest one that actually got back with me. Their customer service was good. The vehicle was picked up and delivered as expected. I had to meet them closer to the interstate because there was no way a semi could have come to where I live.

Our experience with SGT was good. Everything was delivered smoothly to my son at college. However, after I got the contract, they sent me lower quotes. They said it was just generated in the system. But, that was the only thing I did not like. And they wouldn't honor it. They are a good company, reliable, door-to-door service. I like that.

Setting up transport with SGT was a very easy process. They answered all my questions. It was not stressful. There wasn't anything hidden. They were very transparent about it. They contacted me if there were any add-ons that I would like to purchase, but they didn't hassle me about it because I didn't choose any of them. The quote also ended up being less than what was originally quoted online.

It was a good communication from the SGT reps and they were very responsible. Also, the quote was affordable. The driver contacted me two hours before they arrived to let me know, which was good. The place that the car was supposed to be dropped off was so small for the truck, so we met at a big parking lot.

I had a great experience with SGT. The rep did a great job. We had a car driven from Washington to Arizona. He delivered it on time and with no problem. He was friendly and the vehicle was in good condition. They also gave us a good price. I would recommend them.

I had an excellent experience setting up a transport with SGT. The communication was very good. They were professional and delivered on time and picked up on time.

The scheduling process and the communication were good. They were quick and efficient and they delivered as they said. The vehicle was delivered right where I wanted to and with no issues at all.

We have transported for SGT on several occasions. Friendly and great to work with. You can always “get a human” to speak with which makes working with them all the better. They always are right on top of things between the customers and the transporters.

I liked the quote provided by SGT. It was the cheapest. I needed my car transported to Florida. It was picked up from Parker, Colorado and delivered to The Villages, Florida. It took three days. The driver was very good. The reps over the phone were good. I would recommend SGT.

I needed a transport service for a car I bought out of Springfield, Virginia. When I contacted SGT Auto, they were quick to get back to me. From that point, they showed good communication as far as how and when things were gonna happen. The rep gave a quote and let me know that he was gonna reach out to the people in his group and find me a driver. That took a couple of days and they ended up using a group with them out of Chicago. I contacted the dealership, that they were gonna be coming to pick the car up. When I talked to the dealership, they told me that they had already been contacted, that they were coming. The gentleman also called ahead to let us know when he would be coming for the delivery. He got delayed but he also called and let us know that he would be.

I purchased a car out of state and I needed to have it transported from Ohio to Colorado. We got things going fast with SGT Auto and that was what I was looking for. They were a day late for the pickup, from the time they gave me, and I was a little worried about that time of the year because there was hail all over that part of Kansas and even in Colorado. And because it was a day late, I wasn't in town for the pickup. So I had to ask my brother to receive it. I wasn't sure if things were going to go smooth during the checking the car but in the end, it turned out to be okay.

My experience with SGT was all smooth. I didn't have any hassle. The driver communicated with me what I needed. He also answered all of my questions. They picked the vehicle up from Torrance and dropped it in Aurora, Illinois. He gave me a location. It was a walkable distance from my original drop-off location. He parked his truck and got the car down. I did whatever signatures were needed and I paid the remaining amount. The cost was accurate and reasonable too.

The SGT rep I worked with was very nice. He was efficient, got my car there quickly and took care of it. He knew exactly what he was doing. He seemed good and was very professional. I would recommend him. The crew came on the day they were scheduled. It was scheduled for May 28th and they were there on the 28th and it was delivered three days later. It was a quick interaction. He came, introduced themselves, explained the process to me, and told me when my vehicle should be there. Took some pictures and he was in communication with me throughout the whole time. He called me and let me know that he would be there within an hour. When he got there, he gave me a call. I came outside and my car was there. Their price was slightly cheaper than some of the other ones and their service was good.

I was relocating to Pennsylvania and SGT was rated highly on the internet. My experience with their agent was great. They got back to me with the proposed move date quickly. They did fine. The driver came with a smaller vehicle with a trailer on and picked the car up and then he delivered the car to the driveway at the new location. He parked the truck a block away and brought the car. Everything went well. I'd recommend them.

When we were looking up online for the most reliable and affordable company, SGT Auto had one of the better reviews. Their price seemed very economical as well. The driver was very good and timely in his delivery. It was all about the way it was estimated. I've heard so many horror stories about people who get their cars and they're banged up, but it was painless with SGT.

I relocated to Orlando so I needed service to transport my car. I made a few calls online and SGT gave me the best offer. Also, they said they could guarantee to pick up my car in the next day. The rep who helped me was good and the driver was easy to talk to. He came on time, did a check of my car, gave me some documents to sign, and then drove my car away on his truck. He delivered it the next day, which was good. If others need car transportation, I would recommend SGT first.

I went directly through SGT and it was good with the customer service rep. It just took a long time to get the vehicle delivered, longer than we expected. At first, they said it was gonna be June 2nd and they arrived on the 4th at 11:30 at night. But the driver, Alex, shared his location with me from the time he picked up the car so I was in the know the whole time. My only gripe would be I dropped the car off on a Wednesday afternoon to the guy and he was across the bay from me literally 15 miles for the next 26 hours. I could have driven my car over to him and had my car for an extra day. But that was no big deal.

My daughter was moving across the country and we shipped her car thru SGT Auto. We contacted them on what we needed through email and they contacted me back telling me a time and place they would be. They met us at the time they said they would be there. The driver couldn't get up to pick up the car where we live so they met us down on a main road two minutes down the road. They dropped off on my daughter's street in San Diego, pretty much outside her door. They were a little bit early dropping the car off. The cost was worth it and I would tell others to use SGT Auto. They won't be disappointed.

This was my second time using SGT Auto. I like that they provided insurance on the transport. Their customer service reps seemed straightforward. There was a language barrier with the drivers, but my vehicle's condition was good.

My daughter was moving and we were gonna have to take the moving van and the car, and we thought it would be easier to travel together and send the car ahead. I wanted to deal directly with a transporter and not a broker, so I googled and found a few different ones that had good reputations. SGT Auto seemed to be the most straightforward about their pricing and about their timing. The SGT reps were very professional and pleasant. The only thing that was a little confusing is when you do the online request, it tells you in calendar days how many days it's gonna take to get someplace, but it's work days. So, you're a little more timed than you expected. I understand that. It's just who set up the website calculator. It worked out to my advantage because I was able to beat the car out there.

I used SGT Auto when my car broke down. They did the transport from South Dakota to Washington and it took one day. The driver texted me that it was there and I was able to pick up my keys. It was in perfect condition just like I had dropped it off. The driver was good but I needed a translator because he didn't speak English. Other than that, I'm very happy with SGT Auto. They know their stuff.

It was overall a good experience. The driver called, picked up the car, and delivered on the expected time. It was 5 days for a 1,700-mile transport.

I used SGT when I was moving. They were a referral and it was easy with them. They were professional. Their quote was fair and it matched the final price.

I shipped a car through SGT Auto for my niece and I was there for delivery because I paid online, and then I had to pay the guy the rest of the balance. I had to pull some teeth to get some information from SGT but overall, it was okay. I had a couple of questions about the timing behind shipping, and while I had to probe a little bit to get some verification, they answered them. I think it was a little bit of a language thing. There were some accents that I had to deal with. They tried their best and I'm glad it was resolved. Overall, it was a good experience.

SGT was the most professional and direct among the companies I had researched. They were brokering the transport and did a great job. Everything went according to what they said it was going to be. They picked the car up right on time, and it arrived in New Jersey earlier than I expected. They were always very communicative. If I had questions, they answered them. We had no misunderstandings. I was concerned about the honesty involved in transport but it was better than I thought. Originally, the quote was $1,076 and it ended up to be 1,300 because my granddaughter was putting stuff in the car to transport within the car. It had certain limitations, but she was able to get a lot of her personal belongings because she could do that.

After I searched online, checked on the reviews and talked to customer support at SGT, I decided to go with them. My experience was good.

I have a home in Hilton Head Island, South Carolina and I can't drive my Porsche in the snow in Chicago so I send it there for four to six months. I called several transport companies and SGT stuck to their schedules and their price. The other ones were all over the place. Setting up the transport was easy to do. I had a lot of questions and the rep answered them. Then, when I asked for a commitment, I got a commitment. My price didn't change and neither did the time. The driver picked up and delivered the vehicle when he was supposed to.

I needed my car picked up within a specific amount of time, and SGT Auto Transport was the only one that was able to do it. They were able to pick my car up within two days’ notice. It was picked up in Coraopolis, Pennsylvania. It was dropped off in Concord, California. It was scheduled to take three days, and it took three days. It was a fast pickup. Faster than when I had my car initially shipped out there. It was smooth. And the rep was very knowledgeable. It was worth the money.

My SGT agent was very professional, and they were able to accommodate my timeframe and keep me up-to-date of what was going on, and provide me the name and contact of the person that was gonna be picking up my car. So, it went very well. The car was picked up in Georgia and delivered to North Florida. They did it in one day. It was like a four and a half hour drive. It was around 8 o'clock when the driver picked it up. I got the car delivered close to 1 o'clock in the morning. It came in the enclosed trailer as I had requested, and the driver just dropped it off. I signed for the car and that was it. The trailer that the car was picked in was sort of a wooden trailer. So, going down the road, there were some things in the car but it was not a big deal. The service was great.

I needed to move a car that I purchased in another state to my home. I found SGT online and they seemed to be reasonable. I like their price and availability. They were pretty fast. Their customer service reps were very thorough. Our interaction was very straightforward and to the point and everything went very smoothly. They knew what they were doing. Also, the quote was completely accurate. The transport was scheduled to take three days. The car was picked up in North Carolina and dropped off in Colorado. At the drop-off, the driver had a trailer. It wasn't overly glamorous. They dropped the car off and there were no issues. They did no damage to it. Overall, SGT's quality is good, the turnaround time was amazing, and they did the job.

My experience with SGT was great. It was seamless and online. For both pickup and delivery, it was a straightforward, easy process. The quote provided was perfect. There was no significant change or bait and switch by any means. It was from Washington DC to Arizona, and they ended up doing it in four days. They dropped it off at our requested address and communicated that they were on the way, this is the time, and then they dropped it off right when they said they would.

I was on a strict timeline and SGT was really responsive to any of my questions about making sure I had a driver come and pick up my car before I was no longer in the area. They were really helpful. They also completed it quicker than they had estimated. The vehicle was just a little dirty, but everything was good.

My experience with SGT was perfect and very smooth. The vehicle arrived earlier and I was happy about that. The quote was also exactly as we have agreed. I also recommended them to a friend of mine.

SGT is reliable. The person I dealt with with the other company was very rude, but the rep with SGT was very helpful and nice. The driver called when they were half an hour out. I told them I needed a little bit more time and they were fine with that. They told me they'd wait and I didn't have to pay for anything extra. The address was incorrect but they brought it to the correct address without a problem. It was a pleasure being with everyone straight across the board. My daughter's car got here with no scratches.

When I did a military move across the country, SGT was recommended by a friend. The rep was helpful and patient. The transport took six days and during the delivery, I got a phone call from somebody and he asked me where I was at 'cause we had messaged right before. I told him I was two minutes away and when I pulled up, he asked me if I was the person. Then he checked if I paid or if I still had to pay him a little bit. The price was good. The only thing was the vehicle was dirty.

The rep from SGT was nice, professional and answered all my questions. The quote seemed fair but it was a little high and I didn't have a choice. The delivery went smoothly. The guys brought the vehicle to the house and they put it where we wanted them to put it because I was still in Milwaukee at the time. They got it here when they said it was gonna get here.

I liked SGT’s price and good reviews. This was my first time shipping a car and the reps explained everything thoroughly. I'd recommend SGT.

Our experience with SGT went smoothly. We needed to ship a car out to our daughter who's in a different state going to school. They picked it up a couple of days later. Whenever I called for an update, they let me know where it was. The drop-off went well too. The quote was higher than some of the companies. But we were fine with that.

I liked SGT Auto Transport's reliability and pricing. The pickup and drop were both at a location close to my house where there is a wide road and space available. It was smooth and easy. Just five minutes of my time to drop and pick. Also, the way I sent the car off was the same way I got it. Looking at the overall cost and the competition, it was never cheap, but it was okay.

I was getting a car in another state and I needed it transported down here because I wasn't gonna drive that far by myself. I picked SGT because I looked up on the internet which was the best one, and they were in the top three. The rep over the phone was very pleasant and courteous and answered all my questions. I was worried who was gonna do the transport but then it proved me all wrong. Also, they stuck to the quote they told me at first.

Setting up the transport was fairly simple but I had to call the guy back because he got the address wrong and get that corrected. The reps told me the transport could take three to seven days. The pick-up was in Kennewick, Washington and the driver had three cars on the truck already. He was picking up my dad’s car, and he had to stop and get three more on the way. So, the truck was fairly decent-sized. The drop-off was in North Carolina in a residential area but we have a wide street. So, it worked out. SGT was easy to work with and got the car there in the time that was told to me. So, it was a good experience.

I looked at about five companies before deciding on SGT for their price. The cost was reasonable. The transport was 3,000 miles and it took four days. Dealing with the customer service rep was good but they could have kept me updated on where the car was during the travel. I didn't have any idea where it was as well as an exact date when it was coming. It just popped up all of a sudden that they wanna deliver the next day.

The people we spoke to at SGT were very good. The pricing was transparent, and it was a good experience for us. We were gonna go with one of the other ones that we looked at because they were ostensibly cheaper. And then they changed their fees, which kind of annoyed me. So, it was good that SGT was transparent. I was most impressed that the quote was very accurate. There were no add-on fees.

The customer service rep was very good. When the driver picked up the vehicle, we had to meet him outside because we're in a smaller community and he couldn't get through. But they were perfect. SGT did a great job. It's expensive but getting something somewhere in one day was good.

I moved across the country and I had a company booked but they did not pick up my car for over two weeks and had no timeline, so I had to rebook with SGT because I needed somebody else to pick up the car. SGT was accurate to the final price. The delivery went fine. There was no damage to the car. It was delivered to a mall near the house because the truck couldn't access the apartment complex.

My experience with SGT Auto was positive. I felt both in terms of service and price point, they were very competitive. The guy who helped move my vehicle particularly was a great person. He was very prompt and accommodating as well. We were constantly in communication.

The first time we had SGT, we had what they called a three-day window and it went right up to the deadline. They did not have anyone for us, but if we would change from a three-day to a guaranteed date, then they probably could get someone, which they did. But they charged us $250 more. Then they called back and that driver failed. So, they wanted a little bit more. I told them to forget it and that I’d just drive my car to Florida. I wasn't going to pay them anymore, so we hung up. About five minutes later, they called and had someone for the extra 250. So, it all went well.

I would use SGT Auto Transport again. They got back to me a lot quicker when I followed up the second time. Also, the transport person that drove was very easy to deal with. I missed the time, so he had to come back. He was very accommodating. He told me he would be there at a certain time since I missed the first time, and he was. He pulled the car up and checked it. Everything was great.

SGT Auto Transport's customer service was great. Also, the delivery was easy.

SGT Auto Transport dropped the ball. I had a deadline to get out of my apartment. I waited to hear back. The last thing that I needed was my vehicle, and I had to follow up and follow up. Finally, when SGT connected me with this guy, all the other little issues didn't matter anymore because they were able to deliver on getting somebody there within 24 hours. I called them. “I've been waiting. Do I need to go to another company?” They found this gentleman. He was already en route with some other vehicles. And he did a double turn around to accommodate me. I was ready to go and my trip would take me two days because I was breaking it up. But he assured me, “I'm gonna drive straight through the night to get your vehicle there.” And he did that. It was a great move.

Their quote was higher than some of the other carriers, but part of the reason was I had a guaranteed pick-up date. The driver didn't speak English too well, at least not for me during the pick-up. But he was on time and courteous. He had an injured arm at the time, so he was unable to perform all of his responsibilities. I loaded the car onto the car carrier myself. I drove it up. There was an agreed-upon delivery time and when my family member arrived, the car was off the trailer waiting to be inspected. The car was fine.

I had a ‘31 Ford delivered to me through SGT. It looked like it did in the picture. I got what I needed.

I contacted them for a transport and the day after I contacted them, they picked up the car. It was awesome. I will go back to them in the future.

It was a great experience except right at the very last. The fella was supposed to be here, and then got tied up and couldn't and screwed up on that stuff. But the car was great. The transport was nice and clean. The price was right. So everything was good.

The guy that was delivering the vehicle picked it up here about 10 o'clock in the morning, and he dropped it off the next day early. The only problem was he wouldn't drive the vehicle up the hill where it was supposed to be delivered. He was afraid to. Besides that, the communication was good, and everything got done the way it was supposed to. SGT Auto did well for me, and I’d use them again in a heartbeat.

SGT Auto's customer service was really great and perfect. They walked me through the process and when my car was gonna be picked up. They told me about the cost and the prices, and then we chose the one that perfectly matched my considerations. They set me up really quick, then they gave me insightful information. I was really happy with that.

SGT Auto Transport's reps were polite, kind, understood what I needed, and took my info. It was very easy. Also, SGT's quote was comparable to others that do that service when I talked to my friends about it. SGT would get the carriers to do the work. They would get the right person. And each time, the men that came either to my home in New York or in Florida were gentlemen, lovely, polite, and had high level of integrity. Very good men. I was very satisfied and I would use them again.

Everything worked great with SGT. They communicated on time, and I never had a problem. I'd use them again.

SGT was one of the few companies that would do an enclosed trailer. I was buying a brand-new car. So, I picked SGT with their price along with the enclosed trailer. The whole process was a good experience. They were a day ahead of schedule. They told me the transport would be five to seven days, and they were here in four days. The driver is very professional. When he got close, like they told me, he shot me a text. In fact, when he got here, he had already unloaded my Jeep and had it parked in my driveway, and he came to the door and said, "Here it is." He did a great job, and my Jeep was in pristine condition.

SGT’s rep called the day of the pickup and gave me a timeframe. They called me every hour on the hour to let me know when they were running behind so it was great. The pickup was as close as they could get to my location, which was what we expected. We live in a tight area so big trucks can't get through so it was within walking distance of a larger place where they could stop. The driver was informative and took photos. He did his job and kept it short. The same guy who picked it up was the same guy who dropped it off. They mentioned the transport would take at least seven days but it was just four days. So, it was quick. The experience with SGT was very positive. They were good communicators and kept me informed along the way, which was exactly what I needed, especially moving across the United States.

I gave SGT a call to schedule my transport and they gave me a three-day window for them to pick up my car and then transport it to Boise, Idaho. I said yes so they picked up my car and then, I flew to Boise, Idaho. They also gave me a window for the car to arrive. The driver was friendly and detail-oriented to make sure my car could be safely transported and it was not gonna be damaged throughout the transport. The quote had some add-ons and a lot of options that you can have. Sometimes, it was not easy to follow through. But it was accurate. SGT is a company you can trust and you can rely on them.

SGT moved my vehicle and at the pickup time, I was not at the location. Because I was not available, the carrier contacted the person that I assigned. He went there and picked it up easily without any problem. I was there for the drop-off, and my vehicle's condition was good. There was some dust but it was not a big problem. My experience was really good.

I was going to spend my winter in Florida. I needed a way to get my car down there so that I didn't have to drive it, and I went with SGT. As far as pick-up and delivery, I did not have guarantee. When I said I needed my car picked up on 12-12, I assumed that it was set in stone and blood and wasn't gonna be a problem. And on Friday, before they were supposed to pick it up on those dates in December, I got a message from them that said that they were actively working on my needs. Then on Monday, they said, "Now, we're really working harder at it." So I said, "You know, you realize that I'm leaving on the 13th. And I need to have someone pick it up beforehand so I can have a car when I get to Florida. And I'll be able to pay you then." On the day before I left, I hadn't heard from them. So, I called them up and I said that I was getting a little nervous because I was leaving the next morning to catch my flight to Florida.

The service was super pricey, but it was roughly the same as all of the other companies. I was considering four companies, and SGT Auto said that they did a military discount, but then I didn't even do the military discount. In the process of setting up the shipment, they said they would reduce the base pay down to a certain amount, but when I was scheduling it, there was never any sort of option that came up for me to do the military discount.

SGT gave me a window, usually four or five days before they picked up the vehicle. Once they pick it up, it usually takes about another four days or so to arrive. SGT was reliable and the pricing was fair.

Everything was relatively smooth. I did run into an issue where we were scheduled for them to pick up by a certain date. But that driver cancelled because supposedly, he had some issues. They were able to resolve that and get someone else. So I was able to move out on time. Overall, SGT had good rates and pretty good communication.

The customer service and the communication with the driver were great. The delivery was very smooth. I wanted the car to be here at a certain time and the timeframe met my expectations.

The drivers could be a little bit more respectful and communicative about reaching out and coming to a more common place. But other than that, customer service from SGT is very good. They're very easy to book with and they have very fair prices.

It was a good service. The shipment was on time, and the cost of the service wasn't bad, especially going through a long distance, from California to Florida. Usually, car dealerships would be ranged about two to four grand, but it was only a grand. When SGT Auto dropped off my Audi, I gave them the cash, then they gave me the keys.

I was separating from the military and I needed to get from my station back to my home of record. I needed my Jeep transported across the country, from North Carolina to California as well. I did a good amount of research, and SGT Auto's quote was competitive. The other part of the decision to go with them was the flexibility that they had with their cancellation or how soon they could get me in.

SGT Auto Transport got the job done. It was a fast turnaround even with the cancellation. It was within a couple of days. And it worked for us because we had a vehicle that was already used and not needing to be in pristine condition. I had an older vehicle that was already dinged, dented and beat up. Somebody with a really high-value car should consider enclosed transport.

SGT Auto's customer service was awesome. They were very supportive and given what I require, on time. I had my SUV transported 1,800 miles, and it was straightforward. They asked me to come to a location to drop the vehicle off because their vehicle could not come to my community. During pickup, they also asked to come to a different place. I went there and picked up my vehicle without any issues. One of my friends recommended SGT Auto to me, and I'll definitely recommend them if someone wanted to move. I thought the price of the service was a little higher, but that was fine. I didn't have any option because I had to move, and whatever they do, they'll stick to that quotation, which is a good thing.

It's scary to give our car to somebody and have it go partway across the country. But SGT Auto Transport is reliable and it worked out well for us. I submitted something with SGT online. I got the information. I got a price and decided to book it. I got a call and a confirmation. And SGT told me a window of when they would pick the car up and a window of when it would be delivered. The driver that came was nice and explained everything. He seemed very experienced and professional. When he drove the car up on the truck, he was good. He seemed like he has done this before and it was just a routine thing to him. He was nice too.

I liked SGT Auto Transport's price and reliability. I had two customer service reps that were helpful. We have never done this before. So, the process was explained to us thoroughly and patiently, because we had questions. And they were able to answer. Everything was smooth. Delivery was a day late, but that's to be expected with the weather. So, we were okay. And the gentleman who delivered was very nice. The car was as pictured. We didn't see any dings or dents that were evident in the pictures or evidence when we got it.

I've used SGT twice in the past and it was pretty smooth but the customer service this time wasn't too good. I needed the vehicle picked up on a certain day because I was flying in to meet the person. I was told that it'd be a particular day at a particular time and when I arrived there, they were still eight hours away from picking it up so I had to wait. I flew in just for that and I couldn't make the pick up. I had to have someone else wait there for them to pick up the car. It was supposed to be in the morning and they didn't come till the evening. Also, I had a hard time trying to communicate with the people what the issue was, why they were late, and when they would be there. They didn't keep me informed of the progress. They delivered the car, but it was a bit of a hassle and the price wasn't as good I thought it would be considering how I used it in the past.

I didn't have any issues setting up the transport and I was fine with the final cost. I would refer them.

I thought the quote was way high because the other companies would have done it for 900 and 1000, but I needed somebody right away so I went with them. The transported my truck but it was caked with dirt that even my power washer wouldn't take it off. I had to go to a car wash and go through it twice. Also, my windshield was cracked and they gave me 150, which a rep paid me out of his own pocket.

The transport from Jersey to Texas took four days and the communication was okay as well as the overall experience with SGT.

It was easy setting up with the customer service rep of SGT. They were on it. Every time I called, they were very easy to talk to. The driver was also really good and the condition of the vehicle was great when it arrived.

Their customer service was good. The delivery of the vehicle was good and the quote was okay as well.

I don't know from where they got this rate. My personal experience is horrible. I asked for quote and they send me one. We agreed and I signed an agreement and provide a payment method with authorization for full amount at the time of pick-up. Last minute they called me and said the price is changed. "Now, you have to pay the new price or we will not be able to ship the vehicle." They don't care about you as customer, take it or leave it. Last minute approach to twist your hand. I will hire a lawyer to go after this contract breach.

Bait and switch. Signed contract with SGT for a set price. Was told no changes or hidden fees. They did not honor the contracted price. When car was to be picked up they called and said it would be more than 10% above contract.

I had checked with several quotes and a lot of the companies that came in under SGT’s quote weren't very reputable. So, the quote, as far as market value, was very fair and competitive. They offered a covered transport but I didn't go with it. It was a little more expensive. They had the driver reach out to me when he was within the time range that I specified. He arrived a few minutes early and it was a good experience. I'd recommend SGT.

I got a idea of the basic cost of shipping a car, then I got some quotes from some of the haulers and some of them were lowballing. I said, "How can it be $1,300 for one shipper and $800 from another shipper?" So I said, "I'm not gonna go with the lowest cost and I'm not gonna go with the highest cost." SGT seemed really reputable and I decided on them. The guy that picked up the car had a two-car hauler, which makes sense, because they gather up cars and get them all to a central location before they put them on the big truck. He met me in the parking lot. He was on time. He could have been a little nicer, but he had a job to do and I had a job to do. We were taking pictures but it was not uncomfortable.

My experience with SGT was great and it was faster than I thought. Their response was very quick. They also came promptly at the time that we scheduled. It took 15 minutes for both pick-up and drop-off. They were very efficient. The quote was a little bit over my ideal price. But I was in a rush, so I just went with that.

My experience with SGT was very good and everything was fine. The quote I was given was fine, too.

It was a very smooth transaction with SGT. It was my first time ever shipping a car and the people that I spoke to when getting my information to asking the questions I had were good. They were very detailed. The driver was on top of keeping me in the loop of his time and where he was gonna be. I live in an apartment complex so he wasn't able to get in. We ended up finding a place five minutes from where I live.

My experience with SGT's car shipping service was deeply disappointing. Despite clearly outlining my requirement for the car to be picked up by May 2nd, 2024, due to my scheduled flight out of NC on May 3rd, 2024, SGT assured me this would not be an issue. I provided a three-day pickup window from April 30th, 2024, to May 2nd, 2024, and we settled on a price of $1200.

I contracted with SGT Auto Transport to get my car across country. This was my second attempt at using carrier transport company. I cancelled on the previous company because they had given me a quoted price and then called me back and in a very used car salesman kind of way tried to inject a sense of urgency but the offer was several hundred dollars over the quoted price. Anyway, when I came to SGT I was assured that they do not charge over the quoted price. So I got my three day pickup window and waited for the day to arrive.

Facts and Truth: Shipped my car four hours behind schedule and on top of that delivered my car to the wrong location. SGT took no accountability and rather than discount the price they offered me a measly restaurant coupon for my inconvenience.

On March 14, I signed an agreement with SGT to ship my car from AZ to CO. The pick up window was May 1-3. I also paid the additional $75 to be on the upper level. On April 30, SGT advised that my car could be picked up on May 1.... but it would cost an additional $130!! What's the point of a written agreement if the driver can change the price at the last minute???? Despite asking several times for an explanation, I was only told this was the price the driver was charging & it was "high season." But SGT knew it was "high season" when I first contacted them. I canceled the transport. SGT then called back to negotiate with me, by offering to ship my car for the full price but the car would be on the lower level instead of the upper level which I had paid for. THIS IS BAIT & SWITCH!!!

The rep who helped me get everything set up was able to answer some of my questions that I really wasn't expecting him to be able to have the answer to right away. That was good. Also, they had the best pricing for what I was looking at and with how the service ended up and how quick it was, it was the best choice for what I got. They showed up a little bit later than what they said for the pickup but as soon as they brought it, it went smoothly. The driver was very understanding because when he was trying to drop it off, it was a whole bunch of weird side tracks and issues that we had to get through and he was very patient with it all. I would recommend SGT if I had a friend who was asking for a transport service to try out.

SGT did quick replies to everything. It was a good value and they gave a discount. But the people that were transporting were delayed and communication wasn't top-notch. I was expecting them to come on one day, but they ended up coming two days after that.

It was very pleasant with SGT. They picked the vehicle up and delivered it faster than I expected. When the car was picked up, the driver called and let us know when he was an hour out. He was very informative. He did the same thing when dropping it off in Vegas. It went very smoothly and I was delightfully surprised. However, I had to make arrangements to get somebody to be at the car when the vehicle was being picked up and it took me two weeks to do that. During those two weeks, I kept getting texts and phone calls about it which I didn't like. I told them I was gonna go with them. I just didn't know the date. I would rather not have gotten all the texts and phone calls.

It's always apprehensive when you're setting up a transport online, but SGT's customer service was very responsive. The whole process was good. The one thing where I was nervous about was on the receiving end paying the driver. I wish that was more streamlined.

I had a good experience with SGT Auto. The communication was very good and they picked up and delivered like they said. The transport was from New Jersey to Florida, West Coast. It was five days going down and three days coming back. I'm gonna use SGT Auto again. Hopefully, next year.

SGT went above and beyond, made sure everything was handled right, and they notified me. As far as the driver who picked up the contract, he was very good. There's construction in the area that they were going. He had to just take the vehicle out, and then he drove it down about five blocks to a place where it's gonna be garaged. So, he did above and beyond the call. I could have gotten a better price, but I don't mind paying a little extra to get the better service and this is my second time dealing with SGT. The first time was good, so I went back to them. So, anything in the future, I'm gonna be calling them before I call anybody else. They were very professional.

I did everything through the chat and I didn't even have to call on the phone. It was super convenient. For a first-time delivery, I was able to get a discount and I was able to even get it through the chat. They were helping me out, especially with the agreement process with signing the paperwork. It was no hassle at all. I was able to knock out everything in one shot within half an hour. So, it was super simple. SGT did an awesome job. There was no delay in my car being picked up or dropped off at my current location. I was able to communicate with the driver. So, that helped me, just knowing when to expect my car to be delivered. It worked perfectly around the schedule that I have right now. And they were also able to drop it off directly at my base. All I had to do was exit the gate of my base and my car was right there. The price was what I expected plus the discount helped. It was great.

I scheduled the date and it got moved here and there. But eventually, we made something work. But it was a little disappointing that the date I scheduled didn't work. They kept calling me a week ahead of time asking if they could come get it and I said, "No." I don't know exactly what happened in the end, but it seemed like an issue with when it was being picked up. I talked to somebody and they said, "Yeah, I'll definitely get it in the PM tomorrow." Then, I got a call at 8:00 in the morning like, "I'll be there in an hour." I was like, "Oh, boy."

The customer service of SGT was good. They were awesome. They were straightforward and straight to the point. I knew exactly how much I was gonna be paying. The only thing that I would like to be improved on is when they give you an estimate on when the vehicle is gonna be picked up, it would be nice to know or have a more solidified date of when they will be coming to pick it up. However, they let me know when it was gonna get picked up and I had no problem. There were no issues. I was just concerned about the days upcoming to when it got picked up and when it would happen. Fortunately, for me, it all worked out perfectly.

We were moving from Texas to California and I needed to move my collector cars. They did a good job. I wanted it closed transport and they were all closed. They made it through Los Angeles where I asked them to drop them off at a warehouse of a friend of mine. The guy was great. He owns a dealership too. He has a car dealer's license and he purchases a bunch of cars as well and tows them all around the country. I've used reliable carriers in the past, but SGT was good. I'd call them again.

I Googled auto transport. I went on two websites, but SGT was the easiest to navigate. So I went with them. They were quick to pick up my phone calls and find my answers the couple of times I had questions during the transportation. The driver was good too. I was running a little late to the drop-off spot, but he was cool about that and all went smoothly.

Have used them twice. Fla to Ma and MA to Fla. Both times a very good experience. Service was great and good people to deal with. Always available when you call to answer all questions. Rate very reasonable. Door to door service, good and driver will call ahead to let you know when he will arrive.

Car arrived on time and in one piece. Communication wasn’t the smoothest for pickup or drop off, but they were flexible enough and we made it work. During pickup we encountered a language barrier. Drop off was more just figuring out the location and time. For the price, the extra little bit of stress was worth it. The car traveled from California to Ohio.

I have used SGT a couple of times and found them to be honest, accurate and provide a great value. Further in picking a firm to transport our cars between New Jersey and Utah on several occasions they have picked drivers that have delivered the cars on time without any issues with the cars..

They handled my car with care and the one who transport my car was courteous and kind. And the price was right and no fraud. I’ll use it again if I will transport again for the third time. People are honest and I will recommend it to a friend and family.

Ghana was fantastic and in contact with me the whole time. I was never wondering where my car would be. 10/10 would use it again. He let me watch him load the car to ensure it was on correctly. He texted me a day before when he was going to arrive and one hour before his arrival.

Picked up vehicle for transport quickly, communicated well, and dropped vehicle off when they said they would. Great job. I actually contacted SGT to transport another vehicle but seller backed out at last moment. Prices are competitive. I was told I would also a better price if I was to use SGT again, not sure if this is true but is just one more incentive to use them again.

I have used SGT several times & they always have the best rates & service. Do not use other carriers that offer too good to be true haul rates. Once they get possession of your vehicle they are like kidnappers & will not deliver until you pay more fees. There are more scammers than reputable haulers like SGT.

Great experience overall. Company was honest, precise, and communicated with us every step along the way. Car arrived ahead of time, driver was extremely courteous and customer oriented, and helped us out by delivering to a specific location that was more convenient to us. Overall would recommend this company to everyone.

Pick up notification as promised and location pretty close to home. Transport driver was friendly and answered all my questions. Loaded my Subaru quickly and safely. Delivery day was as expected knowing that it might be a day or two off due to travel time etc. Kept me informed so knew when to be available to accept car. Delivered right to my address so no need to meet at a different location. All in all, very happy with service and price was slightly cheaper than competitors. Thanks SGT- will use you again next year!

Excellent experience with everyone involved in my transport, from the sales rep to the driver. I was advised of every step during the move. The driver, Erik, contacted me while en route. We set up where my vehicle was to be picked up and dropped off. When he arrived, he took great care in looking over my car and putting it on the transporter. Was very happy with his professionalism. Erik was very pleasant and took his time to get everything done properly... Very conscientious. Highly recommended this company!

After reading the reviews for many companies, I went with this company. The service was outstanding without any issues. They cost more, but I would use them again, You get what you pay for. The vehicle was picked up and delivered ahead of time. The driver was courteous to our represented in Dallas and delivered as projected in Maryland. I am still amazed that this happened without any problems after reading about the cut-rate companies that contacted me.

Overall I was pleased with the service. The communication was good regarding delivery. The drivers both ways were great. The reason I only gave four stars was because I paid $300 for the specific date of pickup. I was notified by the driver that he was ready to be picked up the day before which was in the window of my original agreement. I was not contacted by SGT to reimburse the extra money I paid for a specific pick up date.

After calling to place the initial order, they were able to pick up our car the next day. Our car was delivered to the drop-off location in about 24 hours. Our car was delivered in the same condition it was picked up. The driver was very friendly.

Shipped my daughter’s Sentra from Savannah to Denver. Seamless transaction from start to finish. Held to time and price agreed upon, I would use them again. Their prices are very fair and reasonable considering the high level of quality provided. The driver was very courteous and helpful to my daughter at pickup, and went out of his way at drop off when my son in Denver needed to meet elsewhere.

Everything went great! Especially for my Toyota. The man who brought it was amazing! What a joy to meet him. Thanks for taking the stress off of us weary movers!! There isn’t anything more to say. I would definitely use your services again and recommend you to friends and family.

SGT AUTO TRANSPORT LOST MY BRAND NEW CAR. IT ENDED UP STOLEN. I retained SGT for the transport of my BRAND NEW 6 figure vehicle from a dealer in California to my home in Florida. The vehicle was picked up from the dealer. A few days later I got a call from the dealer that the LAPD had reached out to them as the car was found abandoned on a random street in Los Angeles. (As it was a brand new car it was not registered or titled and did not yet have license plates- so they traced it to the selling dealer). The LAPD impounded the car and determined it was stolen. After much effort on my part I was able to get the vehicle released to another transport company for shipment to my home in Florida.

I always got ahold of somebody when I needed to and I knew exactly when they were coming. And the drivers were consistent with when they would get there.

I had a good experience with SGT though it was hard to get ahold of the driver sometimes.

We contacted SGT to transport our vehicle from Florida to New York. They gave us a price and a window of time when they would pick up the car. Because we were leaving and concerned about having the car picked up on time, we were told that if we paid an extra $300, they would come on the specific day agreed upon. We agreed to do that, as it would also give us a guarantee that our car would arrive on time for us to use it at home. They never showed up that day. Calling them to ask what had happened, we spoke to someone who spoke broken English and gave us every line in the book. We continued to call them the next day, which was when we were leaving. We had to find a place to park the car, and hire someone to wait for the truck to show up. They never showed that day either. Numerous phone calls, long holds, and continued classic lines, such as "We are working very hard to resolve the problem," didn't change anything.

My dad did most of the legwork but it was easy signing up and the quote was reasonable. When the vehicle was picked up, the reps took pictures before and after. The rep showed up when I said that I was to land and he was ready. I would recommend SGT Auto.

Everything went smoothly in my experience with SGT. There was a one day delay, but it was because of the driver's trailer lights went out. So he had to stay an extra night or couldn't night drive. Communication was good. He spoke with my father when he arrived, told my father what had happened, and got in touch with him. Overall, I would recommend them.

I recommended SGT Auto Transport to my friends. I said a lot of positive things towards them. Other companies tried to offer me 1,500. I searched up SGT Transport and they had the best price. The quote was great. It was fast. They just wanted to know what my car was and how far I lived. And they bargained with me. They gave me a discount. I forgot to use my military discount, but the end price was great. I had the location of my car the whole time and everything came in earlier than I expected. It was great. I took pictures of the car and no damage was done to it. The driver that was there was nice. It was all good.

I'd recommend SGT Auto Transport. From the original phone call until delivery was two weeks. Picked up the car and dropped it off, and had no issues with the car or driver.

SGT's reps were excellent in scheduling everything and answering my questions. They also gave me a good quote. My car went from Las Vegas to Colorado, Fort Collins and it arrived a little dirty, but that was normal because it was on a flat bed. The cost of transporting it with SGT was worth it.

They told me that the trailer that was towing my car broke down, but they didn’t give me precise details. But I was notified that there would be a delay. On the day of delivery, the guy was a few hours late. I walked out to a Costco 'cause that was where he wanted to meet, but he wasn't there. So I headed back. Just five hours late the day that it was ultimately due for drop-off. But he was stuck in traffic. It was fine. Given how long the drive was, I understand why the time estimates might not be entirely correct. I'm glad I got my car here. My experience was okay, overall.

I'm stationed over in Fort Carson, Colorado and I left my vehicle back in Pennsylvania because that's where my family's at. I was coming back from rotation overseas, so I needed my vehicle when I got back. I used SGT Auto and setting up the transport was fairly simple. I gave them the destination and pickup, then they gave me a quote off of that and they gave me a call to get a little bit more information. After that, it was the waiting game to see if they could find somebody to deliver my vehicle in time. I was flexible with that because I understand that things happen. But the pickup point was out of my control because I gave the information for my brother-in-law, then the person that picked up was me, but I had a friend handling all that just in case I showed up way later than that date.

The car was picked up in Montana on schedule. The delivery was earlier than scheduled. But the driver was kind enough to drive the vehicle in my driveway and leave the key on my porch. It was supposed to be COD, but I wasn't there. So they left it right on me to pay, which was kind of risky on their end. But maybe they figured that I was good for it and indeed I am. Overall, it was a very favorable experience. It was quite seamless.

Everything went according to plan. The communication was great. They were in contact with me the whole time. I got my car earlier than expected, so everything was fantastic. I'm very happy with the overall experience.

SGT was wonderful. Their price is very fair. When I called to schedule it, George answered all my questions. We lived in a gated community, and a big truck couldn't get in there. I told the driver where to meet us and when he got there, he called us, said he was there, and we drove down and met him. He was phenomenal. He walked around the car, looked for any dents or bumps or scratches then loaded the car on. When I had made the arrangements, I said, “I don't care when you pick it up, but it cannot be delivered until this date.” When the driver picked it up, he said, “Don't worry. If I have to, I'll leave it park it at my house. Just call me when you get home and we will then deliver the car.” I called him when we were taking a car service from the airport to the condo and told him that we were coming.

My experience with SGT was smooth. I just clicked on the service, and someone reached out through email. The vehicle arrived on time, one day later than I expected, but it's okay. When my car was dropped off at my location, the driver didn't know that I had paid my cost already. So he checked for 15 to 20 minutes before he released my car. I didn't pay anything, but I waited for 20 minutes for him to confirm that the shipment had been paid already.

I like SGT Auto Transport. They were shown on the internet that it had a high rating and the price was the lowest of the three I looked at. The driver was excellent. I met him when he picked the car up and when he delivered. I called him once. My car was in good shape. Go for it.