SGT Auto Transport Reviews

SGT is dependable, and they have good communication and fair price. From Arizona to Michigan, it was supposed to take three days, but they did it even earlier. We had text correspondence with the driver. We had a good experience all around.

I needed somebody to transport a truck that I bought that was in Davenport, Iowa. I called US Ship, and they sent me to SGT Auto Transport. The driver picked that unit up on a Friday morning, and from Davenport Copart, he brought the truck back to me in, Eastwood, Kentucky at eight o'clock that night. The service was great. It snowed on him coming through Indianapolis. He was super nice because he brought the truck in there and we unloaded it, and he went on his way because it was snowing. The gentleman lived in Richmond, Kentucky. He went on up the road and everything was fine. I enjoyed it, and everybody was happy. The quote was 900 and some dollars. It was fine because I wanted to get the thing back here and didn't wanna wait a week, but the driver brought it right on back. It was perfect. I'm getting ready to call SGT again because I'm gonna buy a truck when it comes up for sale.

I'd use SGT Auto Transport again. I paid the money to send the car and I got it quickly. They did a good job. And they're half the cost of other companies that quoted me. The driver gave me a heads-up when he would stop by, and told me when he was running a bit late.

The driver picked up the car late one day and then delivered it to me late the next. He did a great job.

The driver was good. He did a full inspection.

SGT was rated highly as far as the price and how quick they could get the cars. So I put in an inquiry to them and they had a guy that could get it the next day. The guy picked up the car the one day, and I got it the next. So I was pleased. The driver didn't speak any English at all. But he had a translator app on his phone. He was a nice guy, and very polite. I was surprised he was able to climb in and out of my brand-new Corvette and through the window and not cause any damage.

Sometimes, it was hard to get in touch with the driver, but overall, my experience with SGT Auto was good. We were supposed to be scheduled on a Sunday, but they ended up coming a day after. So, there was a delay but other than that, my car came back fine. There were no scratches or marks on it.

My SGT experience was very good. Making arrangements was well in advance, and I had to make some changes in the interim, and they accommodated that very well. Their customer service was excellent. They always would help out with questions and take care of my issues. Pickup was as expected. The only thing is they said that they would update me with status during transport, and they never did. That wasn't that important to me but it was just something they said that they would do, but they never did. Drop-off was great. They coordinated it well, and there were no mishaps. The driver that dropped the vehicle off was different from the one that picked it up, and in both cases, communication was great.

Crooks!! They "guaranteed" me that their quoted rate of $950 would not change. On the final day of available pickup, they jumped the price to $1,120! They knew I couldn't say no. Communication was also terrible - no notice of pickup, and I had to contact them multiple times to get a notice of when it was going to be delivered. When I did finally did get an update, I had to race home to take delivery as the driver was less than an hour away. Don't fall for it like I did. I've used Montway Auto Transport in the past, and wish I would have used them again. Night and day difference in business professionalism.

I had an amazing experience. Their cost wasn't the cheapest one but it was good. The pickup and delivery were awesome. They called beforehand, then picked the vehicle up at the perfect time. I would recommend SGT.

I had my car transported and paid an extra $100 to keep the car "in the safest" place, which is behind the cabin of the truck. Not only did this not happen, I learned that top loading is $75 and I was overcharged for a service they didn't even provide. When I contacted them and provided text messages and communications proving my point, their only response was "sorry, can't do it". Avoid this shady company, these 5 star reviews must be fake. Check Yelp for their real reviews.

I bought a classic car, and it needed to be picked up. I was going out of town, so it had to reach me before I went out of town and SGT Auto made that happen. I didn't want the classic car to be in the weather, so they put it in a really nice, high-dollar, enclosed trailer. The trailer traveled from Cincinnati, Ohio to Atlanta, Georgia, and they had two drivers who shared the eight-hour drive. They drove here and stayed overnight then dropped the car off to me the next morning. SGT Auto's fee was right in the same area as what everybody else was charging, and they brought the car directly to our driveway and in the same condition as when it left Cincinnati.

Setting up the transport with SGT was fairly straightforward. I would have liked a little bit more information as I was submitting the contract because I submitted it, and then I didn't hear from anyone for several months. I booked very early, so that was just me. Once we were in the midst of the transport process, everything was great in terms of contact and keeping us in the loop on what was happening with the car. The transport time was shorter. The pickup point was in Davis, California, and then drop-off point was in Kansas City, Missouri. I would recommend SGT.

The process was easy with SGT. They were fairly transparent, like they would say, "Okay, this is not gonna happen. We're in New Mexico. We cannot promise you anything, but we will try our best," which I appreciate. So it will give me time to do a backup plan. However, they were able to find somebody. Then they were able to deliver my vehicle ahead of time that they have promised. They said they were gonna deliver it on Sunday. However, the car arrived on Saturday, which was a day earlier. So they were good. I already paid for the vehicle to carry some of the boxes. But the driver asked for additional payment. But it was fine because he delivered the vehicle in a good condition and then a day before. So I just considered that as a tip.

The customer service has been pretty good. I had a Tesla and an Audi moved from Atlanta to Austin. Everything went well. From the different calls that I got, they provided reasonable service.

When I went online on the SGT website and I received the code, the quote was 1,200. Then, I called and I wanted to confirm, but I didn't tell them that I had the quote, and they told me that it would take around 1,500. There were two prices for the same car and destination in the same company. That is weird because that's a huge difference of $300. I told the rep that I had a quote of 1,200 and he said they didn't have that information and they didn't know exactly, but 1,500 was the price that was showing on the computer. I told him I would go by the quote because it was a lot cheaper for me and I ended up paying 1,200. They should look into that and maybe in the future, I will just go directly through the website because the agents tell you higher prices.

The process with SGT was very easy. I needed to move a car from Florida to Ohio because I had two cars coming up and I was driving one and I needed to have the other one transported. The pickup point was in Northport, Florida. Drop-off was in Lebanon, Ohio and it was three days. They're a good company. They did a nice job. The driver was very courteous and helpful. He had the car unloaded before I even got to the point where I had to meet him at a shopping center.

I browsed various companies to see which one offered the best price to ship my car from east coast to west coast of the United States. SGT was able to provide me with the most affordable quote. The customer service representatives were all very knowledgeable and friendly throughout the entire experience. The only reason I am not giving them the full 5 stars, is because I think the driver's communication could have been better. I was not present when my car was picked up, but the driver gave me and my friend a day's notice of when he would expect to arrive to pick up my car. The driver who delivered my car just casually called me an hour before he was arriving, which I think was a little unprofessional. I think being provided with a day notice would have been better as we had just made a cross country move and needed to ensure we were home in order for someone to receive the car. My car arrived in the same conditions it was picked up from.

Everybody was cooperative and nice. Two guys picked the car up one morning in Las Vegas, Nevada, and they dropped it off the next morning in Santa Rosa, California. The price was very reasonable.

SGT provides a 24-hour phone service and gets back to you. It was the best experience I've had with a car transport company because I was able to talk to somebody all the time and know that my car was safe in journey. They picked it up when they said they were gonna pick it up and they dropped it off when they said they were gonna drop it off. It wasn't coming as early as we had thought. But we were able to work it out that we got it to the timing that we needed it. We talked to the driver directly and to the person that was coordinating with the driver. I would use SGT again.

The reps at SGT Auto Transport knew what they were talking about. They were very polite, well spoken and reassuring. I called directly because I wasn't having the truck delivered to my home. Supposedly, it was okay to deliver it to another business was because I was using a business credit card, but it was almost to the point where I thought they were not gonna deliver it because it was not going right to my house. But they said that they would do it. I don't know if that was a little ploy to get some more money.

At first, the driver wouldn't bring the car to my residence because they couldn’t get into my area with the kind of rig they were hauling. I was envisioning a semi but it turned out it was just a pickup and a trailer and he could have come to my home. So, in a spirit of cooperation, I gave him an alternate location with a big yard to unload it and turn around. I had a delivery two weeks prior using SGT with a different driver who was driving a semi and was able to get in there and turn. So, I knew it was a good place. But the driver said he couldn’t get in there either. He ended up just dumping it at the Walmart. If I wasn't paying for door-to-door service, I suppose it wouldn't be as bad. But I was paying for him to bring it to my residence. So, I incurred additional costs because of his unwillingness to do his job. Also, the car sat unsecured for a day at Walmart until I could coordinate getting it moved out of there.

SGT Auto was amazing. They did a great job. The reps were super positive, very helpful, and considerate. They called me as needed, and responded on the chat thing as needed but they mostly just answered my calls and all my questions. The only thing was the delivery was a day later than they said, but it was because the weather was really bad, and they still communicated it. So, I'd use SGT again. The driver was super communicative. He is from a different transport company, but he texted me one day in advance, told me when he was gonna be picking the car up, and then called me two hours out, and then again on a half hour out. It was two safe locations for pickup and drop-off of the car. He was very thorough with his paperwork. So, I felt safe with the vehicle in his hands.

My experience with SGT was good and everything worked out just fine. Their customer service was not fantastic, but it was okay. They should have a little bit better communication. They need to tell you there are processes for when everything's going to get done, like the truck arriving at the pick-up point. But the delivery point was easy. It was getting picked up from the dealership. They also did a good estimate on the timeline.

They picked up and dropped off the truck when they said they were going to and it was all good. The customer service was good in communicating.

They were late from when the driver was originally supposed to deliver the vehicle, and then he kept having me meet him outside of where he was supposed to drop it saying that he couldn't drive the truck in there. But other people have driven big trucks in those areas. So it was just a little weird.

The driver picked up the car in Ohio on the day that SGT said they would. He took pictures and looked it over. I could not get in contact with him during the transport but I could get in touch with the SGT representative and he let us know when the car was coming. The transport took nine days, which had two extra days to get here in California. The driver dropped it off at a school parking lot very close to where we were. He was very nice because we didn't have cash and he took a check.

We had a good experience with SGT. The transport didn't take long and the vehicle was picked up within a week. The driver was excellent, too. I would use him again.

We moved from Georgia to Tennessee and we had a car that we weren't able to transport on our own. We were looking online and SGT was one of the top choices and it seemed highly regarded. Also, we were asking around with other people and the prices were way overpriced but with SGT, we were pretty surprised. I went with them so quickly because it was very affordable. We called and we thought we had to plan out pretty far ahead. But they said we booked it out really early and they would have had no problem doing that. It went really quick and easy.

I work in auto insurance and I needed to get two vehicles moved. One vehicle had to be moved from Georgia to Florida and another vehicle had to be moved from Georgia to Pennsylvania. I called SGT Auto and I had two great experiences with them. The vehicles were moved within two days and both had no damage after the transport. SGT is a reliable company.

I shipped a Chevrolet Malibu to Virginia from Houston thru SGT Auto and they were really nice. Once I told them that it was my first time shipping, the lady that I spoke to was really helpful and very patient with me. I didn't have any issues. On the day that the driver was supposed to pick up the car, he texted me and let me know that he wouldn't be there until the next day. We had a freeze going on, so I completely understood that he wasn't going to make it that time. When he came, he looked over the car and showed me any indentions on the vehicle, something that I didn't even see. I told him I wanted to take pictures, so I took pictures of the vehicle before it left. He was also the one who told me that I might want to look around it and make sure there was nothing wrong. So he had this yellow form that when he went around with and he put there anything that was wrong with the vehicle, which I really liked a lot. He did a great job.

The transport was about 1,500 miles and it took exactly whatever they said it would. Also, the driver's communication was great. In this day of sketchy businesses, SGT is to be commended. I couldn't be happier with them with everything from the initial setup to the driver and the delivery.

Everything worked out very well and they were responsive. I had to change schedule and they were easy with that. Also, we moved the the car when we had those pretty bad storms and they kept me informed of what was going on. There was a two-day delay from what they said originally but they told me upfront because of the bad weather and the driver told me that he went a different route. He went south to avoid some of the snow. I was very happy with the way they handled everything.

SGT Auto had a decent price. The delivery went well. My one complaint would be they told me they were gonna pick the car up on Saturday, and then they didn't show up until Monday. That screwed me up. And then, on the day they were coming, they were like, "The driver's gonna be there at 11:00." I was at the car at 11:00. The driver didn't show up until 3:30. I called the company that SGT contracted with. They were dispatched three times and each time they told me the driver would be there in 30 minutes. They could have told me where the driver was and gave me an actual true estimate. I could have gone and done a million other things that day than sit around.

I had a great experience with SGT. They communicated to me when my car was shipping and when it would get there, and kept me up-to-date on everything. Everything went smoothly and the vehicle came sooner than I thought. The price was comparable to the other place. I would use SGT again.

I had SGT ship a Toyota Corolla 2018. I liked their price. The customer service was good. The only thing that was a little different is that every person that I talked to had an accent. The first one, I understood everything but then with the next lady, it was hard to understand a lot of it. I couldn't be doing anything else if I was talking to them. As far as the delivery, the gentleman called me the same day. He was like, “I'll be there in an hour, hour and a half.” So, that was the one downfall. They said that they would call me a day in advance. We moved over here, so luckily, I didn't have anything else to do. It didn't really change my plans but I could have been out, and then I would have had to switch things up. There could have been better communication.

BEWARE: My vehicle was supposed to be shipped 2/5... This company called me EVERY DAY requesting a sooner pickup up. I repeatedly explained I would not be in the state until scheduled date. The day before pickup, I called to confirm pickup. I was left on hold for over an hr before the call was dropped twice. I used the chat option to talk to a representative and was informed the phones were down and to call back the following day. They took my money for a deposit and I have no idea when my car will be shipped..STAY AWAY FROM THIS COMPANY....

I used this company to moved my son car from Jacksonville to Los Angeles. I was very happy with the service. From the check in to the delivery the car we have no problems and the service was excellent. I was constantly informed where the car was and when was delivered. I highly recommend them. I was very impressed with the quality of service. Very caring and helpful employees. Kudos to all of them for working together to make sure that we are.

My experience with SGT was fine. We had to change the place because the place that they first said had construction all around it and there was no way they could get their truck there. But they changed it to an easily accessible place. They called me an hour out of Lincoln to tell me. I was able to adjust. This was a problem, not of their making, and they handled it very well. I took the car there, they loaded it up, and I didn't worry about it. It was delivered on time in San Francisco. The pick-up was in Lincoln, Nebraska. It took them only two days. I have no idea how they did it. They must have had more than one driver. They must have traded off because it takes three days if you're stopping and doing it yourself. The cost was fine, it was $700. I wouldn't have driven a car cross-country for $700. I would use them again in a jiffy.

My truck had a cracked windshield and I was trying to get to the bottom of it. The person who brought it hardly spoke English and I tried to say something to him about it, but they were hooking up and leaving. I contacted through text message the person who brought it to my house but I never heard anything back about it. The rep sent me the pictures but they never took a picture of the windshield so, he sent me a link where it has pictures stored in it and the only thing they didn't take a picture of was the windshield. It's been a long time now. We probably have the truck for more than a month now so, I'm not expecting any sort of resolution at this point. Shipping vehicles is a hassle. I’ve used a lot of different transport companies and it's always the same thing for every one of them. SGT is the same as every broker.

I was moving from Massachusetts to Georgia and I decided to have my car transported thru SGT Auto. They were a great company to work with. The person that I talked to during the set up was very helpful and when I decided to change my pick-up date to another day, it was super easy for them to make that change. I had given them the date of the 11th of December and I got the call on Tuesday the 12th that they would be able to pick my car up at 8 o'clock a.m. the next morning. So, that was in the three days that I had given them.

The transport was easily scheduled. The delivery time was on time and the location was great. They were very flexible on where they will and will not deliver. The driver was fine. He kept me in the loop whenever he was an hour or a time out.

I got a car transported thru SGT Auto and and the rep I dealt with was great. But the car was supposed to be picked up on a specific date and it was picked up two days late. I should have gotten a discount because my car wasn't picked up on schedule, but I'm not going to carry on and on about that. During the pick up, the driver parked on Mound since he wasn't able to get down the street I was on. So, he parked on the side street then he walked around and took pictures. I had to sign a paper after he did the inspection. Then he got my car and put it on the back of the truck.

I had SGT Auto transport a compact car. They gave me all the information I needed, and it was a straightforward process. The quote was reasonable. Everything went smoothly. They picked up the car a couple of days later, and they dropped it off where it belonged. I'd recommend SGT.

The car was delivered a day earlier than they promised, but they contacted me and the communication was good. I only had trouble getting in touch once, but they got right back to me. The driver called like they said he would. It was a really good experience.

Signing up with SGT Auto was pretty straightforward, and easy to understand. They explained the process. Everything ended up as planned. They were very flexible, which was good. You start with a three-day window, and that's when they're trying to find their drivers for those different days. They even came back to me right before that three-day window started with a driver who could pick it up on day one. But unfortunately, day one didn't work well for me, so they were fine with that and they said, “Okay, we'll let you know about the next few days.” They found us a driver and that worked out great. So the flexibility was appreciated. I would use them again.

The driver never called, but I did a couple of times. I called SGT Auto and they got ahold of him and answered my question. The driver should have gotten ahold of me and let me know where he was at, but it wasn't that big of a deal. Everything other than that went fine. The transport was from Florida to Indiana, and it was a little expensive, but that was okay too. They brought the car to me, and it looked like everything was fine.

The quote was about the cost of the other transport I did a couple of years ago, and everything worked out great. I liked it. The man was excellent. He brought the car to where we wanted to, and he did a good job for us. I wanted to give him a tip, but he said, "Please. I don't need a tip. I'm just glad to do the service." That was really nice. Overall, everything was excellent. I'll recommend SGT Auto, and if I do a transport another year or this spring, I'll call them again.

We were moving a car back to where my uncle was moving. I was there on the pick-up, while my husband was on the delivery side, and everything went smoothly. The driver was very friendly, did things in good short order, and got the car going. The quote was reasonable too.

SGT Auto had a higher rating than others. I had a great experience. I got to meet the driver, he gave his license number and his driving license details. And in a couple of days, I got my car.

Setting up the transport with AGT was pretty business-like -- where we were going, how much stuff we were gonna put in the car if any, how many days is it gonna take to get there, and can we coordinate the car being there when we arrive with our flight. Everything clicked and the transport went like it was supposed to. The driver called when he was en route to pick up the car and he called when he got there. I brought the car to him because he couldn't bring the transport into our complex and he loaded it on the truck. I didn't see him again until he delivered the car in Florida. He called when he was a couple of hours away and then when he was a half hour away. Everything ran smoothly, which is a big plus in today's day and age.

I told SGT Auto what I needed, and they gave me a quote. I had to sign the letter of intent, and then a couple of days later, I had a pickup date. One major issue is that English was the drivers' second language. One guy couldn't speak English at all, and the first guy who was the main driver had broken English and a bit of comprehension problem. However, we were able to figure out most issues, and I was happy with the condition of the car when it arrived. The cost was fair as well. Otherwise, I wouldn't have done it. My personal issue was I could pick it up, but if I could get it delivered for a little better cost and I didn't have to go pick it up, I was willing to spend the money.

I'm a dealer, and I ship a lot of different stuff. When I shipped a UTV for my dad, Rockwall was the pickup and Bunch, Oklahoma was the drop-off. SGT Auto was on time, and everything was fine. The cost was also exactly the same as what they quoted me.

SGT picked up on time and seemed to be really careful. The driver was nice, too. They were a little late on arrival, but they got caught in traffic. My vehicle was transported all the way from California to North Carolina and it took about seven days.

It was the first time I ever had to ship an automobile a long distance, and SGT Auto's cost was a little above average, but I was more interested in the quality of service than the cost. This car is a very special one, and the quality of service was excellent. The vehicle is so large that the driver wanted to make sure that I had an area that he could get into, so we coordinated that. The driver got to the house a couple of hours earlier, and he called me in advance. When he showed up, he got the car on, gave me the information, and I was able to track the transfer all the way across the country. It went from San Diego to The Villages, Florida. The car got here a day early, and I had a neighbor that was ready to pick it up.

Things went smoothly with SGT and the driver was efficient. The car was in perfect when it arrived.

SGT Auto was great. The only hiccup we had was with the delivery. We weren't able to receive the car. We were up north still and we sent it south to Florida. We had to count on our neighbor to receive the car and I had to pay them cash in advance for that to happen. We had to pre-arrange our neighbor to receive the car and give SGT our neighbor's information. When the driver got down to Florida, he called our neighbor. Besides that, it was good. Our neighbor said it was all positive. It's a gated community, so she had to meet him at the gate, then he drove the car back to our house. Everything was fine. Also, the cost was a little pricey, but I'm trying to be frugal.

SGT had a better military discount. I had them ship my car from Georgia to California. During the startup process, I got in contact with an agent and he guided me through it. He knew the whole process. I was taking my time and he was patient and respectful. The drop-off guy was nice and respectful.

I used SGT Auto the first time, and I had a very good experience. So, I chose SGT again. It was the same experience. SGT did a good job. All processes were very smooth. SGT's offer is reasonable. If they can do the best for me since I am a very loyal customer, that will be great. Sometimes they charged me a little bit high, but the service is very good and we had a very good conversation. The delivery was not awesome, but it was okay for me because, before the delivery, the driver always called me to Xero the balance. Sometimes, I was driving but I should pay them before they leave. So, it's not convenient, but it's understandable. If SGT can do Venmo, it will be better because sometimes my Xero has a limitation for daily transaction.

We moved from Pennsylvania to Florida and we have two cars. We drove one down. I needed the other one shipped. I went online and checked reviews. SGT had good reviews and that was who I went with. They were good to deal with. I had to change my date a couple of times because our move date changed twice. They were cooperative and changed our date. I don't love having a three-day window. I wish I could say, "This is the date I need it moved." I was given a three-day window, which made it a little harder to coordinate, but everything went smoothly after that.

Initially, with the recruiter, the customer service was good, and that's what I look for all the time. I'd like somebody to get on the phone with me, not just text me, not just send voicemails. Somebody’s willing to talk to me, and that's what I got from SGT. Setting up the transport was all done online and email, and a forum board of it.

Our car went up in flames on Dec. 22 as it was being shipped by SGT transports sub-contractors Road Runner Transport (RR). The brakes caught on fire on the trailer that was hauling the cars, 3-4 cars were totaled. Our contract states that SGT is fully insured as well as all of their subcontractors. We do not believe that the subcontractor RR has any insurance. Road Runner has been a joke - they have not helped us in any way with neither insurance information, claim numbers, police reports. I tried multiple times to follow up with SGT for help and they have sent 3 different certificates of insurance for Road Runner which have all been false and lead to dead ends. It's been 3 weeks and we have not only lost our car, but all the contents as well, and we have no information or support from SGT or Road Runner. SGT is not standing behind their service or contract.

This is the most terrible company! My car was stolen under their care and they will not take responsibility at all! They brokered it out to a scam company and they say, "It's not their fault." I posted this a month ago and they took it down. The only time they called me was to ask if I filed a "police report." Why? Because they are scared. Do not hire this company. Find a private driver. These trucking companies are scam artist! My Mercedes is gone. I had personal items in the car and they could care less. Terrible people! It makes me sick to give them 1 star, but I had to in order to post this. SGT.. Where is my last post???

We asked somebody else to hand over the keys and be there for the pickup and the trucking company was super late. They gave us a three-day window and, if I hadn't called, they weren't gonna show up till the fourth day, which would have made it impossible for that person because they had to go back to work on that day. The driver spoke very good English but a couple of times when I spoke to him on the phone, he said, "I don't speak good English. Send me a text." It was a little odd since he wanted me to send him a text that he'd have to read while driving.

I'm happy with SGT Auto, and I would recommend them. They were very nice, communicative and did a good job delivering the vehicle. Customer service was very good, and the price was lower than the last one I used. This is my second time transporting a vehicle, and the previous time wasn't as good as this one. The previous company had a third party come pick up the vehicle, and there was no paperwork. It was weird, and I was uneasy because they did not offer a receipt or any kind of evidence that they picked up the vehicle. The previous company didn't communicate effectively as well. They set up the deal and delivered the vehicle, but in the process, they were not communicative or sending updates.

Customer service was good, and the quote was affordable. My interactions with the driver was quick and easy, and the delivery was on time. The car was way dirty and there were a few chips, but it was fine.

My experience was very good. The driver from SGT and myself were both leaving Arizona at approximately the same time within a couple of days. I had the driver's number, and I was able to call and keep track of him as I drove across America to Tennessee. In Tennessee, I was staying at an Airbnb and there was no way he could get a tractor-trailer in there, but down the road and a half mile was a big church parking lot. We hooked up, got our vehicle, and everything was slick. He was a very polite driver.

When I sent SGT Auto my request for a quote, they got back to me within minutes and the quote was very reasonable. When the rep called me, they were having a November special, so he lowered the quote for me. That was nice too. The whole process was smooth. It was wonderful, and the rep was very professional and knowledgeable. My son, Kevin, was at the pickup and he took pictures of the car. It had to go on a back street. There was almost half a block of ground between the street the driver came and where the car was. Kevin drove it around that side and he parked in that dirt area and had just an open trailer. This car was the third one on the trailer, so he loaded fine. Kevin had no problem with that.

When SGT Auto's rep called, she asked what kind of vehicle I had and where it was going to. She was very helpful. Every question I had asked, she knew the answer and if she didn't, she got back to me. I was told that the transport would take five to seven days and the courier driver was very good and helpful. He told us exactly what we needed to do in order for my car to get up and not get damaged. Then on delivery, the vehicle was in the same condition as when it was picked-up. SGT was very reliable, communicative, and fast.

Aside from a text stating an estimate of when your vehicle is expected to be picked up and delivered, there is ABSOLUTELY NO COMMUNICATION whatsoever on ANY status. If a picture wasn't taken at the dealership (which I asked for when THEY let me know a truck showed up), I would have no idea my vehicle was even loaded. I write this today on a Sunday - still without a vehicle, and absolutely no idea where it is, I can only guess sitting somewhere unsecured between Dallas, TX and PA! SGT is only a middleman. They have no way of communicating with the actual transporter, only to call during business hours, which you can do yourself. I would never use this company again and would recommend you go elsewhere as well. They are inexpensive and it shows with the lack of communication, customer service and details expected when transporting a vehicle.

SGT Auto Transport was great. They were responsive and easy to work with. I had a really easy time with the driver. He was amazing. They brought the car directly to me. It was great. We had a bit harder time with the dispatcher. The drivers and the support staff were great, but the dispatchers are not easy to work with. We pushed through it though. Everyone else was really great. They honored their quote. It was spot-on. The pricing is really good.

SGT Auto helped me to get my car on time, and everything was good. They were great. I did call a lot of people and sent email to many places, but they were the one that had the best offer. Their customer service reps were following up, calling to make sure everything's going as they said it's supposed to be. So, they were calling me just to check on me. The drivers were good, too. They were always on the phone with me, just checking in to update me the time, arrival time and all sort of things. The price was good.

Everything worked out great in my experience with SGT Auto. They were very attentive to what I needed. The driver picked the vehicle up on Thursday and I got the car on Saturday. The whole process was easy, smooth and there were no problems.

When I moved from Texas to Maryland, I transported my car thru SGT Auto. Their quote was fair and their customer service was good. The delivery driver, Max, was great. He got here a day early and dropped the car at a wrong location, but we worked it out. I would also tell others to watch their billing with SGT Auto. They charged my credit card more than the quote and I've made numerous calls to try to get it corrected with no return calls. So, I had to go to Chase Credit card to recoup that amount.

It was a great experience with SGT Auto. They made me feel like family and gave me the best price. I thought it was gonna take a while but they told me they were gonna pick the vehicle up the next day and they did. Everything was so quick. I didn't even pay and they were already there. They gave me their number and always answered the phone. They dropped it off by the mall in a safe area. It was even better they dropped it off there.

We had two vehicles shipped with SGT Auto Transport. They called a few times to follow up to make sure everything was going smoothly and answer all the questions I had. I was on the delivery side and it was good. My wife was on the pickup side and she said it was good on that side too.

As the transporter was putting the car on the trailer, he scratched the underside of the front lip. I have video evidence of the incident and told them about it. They made me open up a claim with their insurance and somehow even with the video evidence it was not covered under their policy. I don't know how a company can get away with scratching someone's car with video evidence and not have to pay a dime.

I looked at about three different companies and selected SGT because of the military feedback that I saw from other parents. We had a little hiccup. They were supposed to pick it up on Friday, and I didn't hear anything from them. When they called on Saturday, I had plans so no one was home. But they were kind enough to wait until I could get somebody to get the car and get it to where they were parked. I live on a country road so they couldn't get down our road. But they did make it all good and still got it there in the time frame that they committed to. So overall, it was a good, positive experience.

My experience with SGT Auto Transport was seamless. So, I'd recommend. They're also cheaper than the other providers. I was transporting a car from Seattle. Their rep walked me through setting the date and the pick-up location, and general questions about pick-up and drop-off. It would have been nice if they had a portal to see where my car was at when being transported. Other than that, for what the service was specified, they did what it specified. SGT is reliable.

The customer service was courteous and precise. It was like it should be. The delivery guy was very nice. He did a good job. He was on time. The car was still very clean when it was delivered and I was very happy.

Good communication with the team. The car was delivered without any issue. The car was picked up on time. I liked that I could put up to 90lbs of items in the care. Driver wanted cash upon pick up so make sure you are ready.

UPDATE: Please note that the POLICE are now involved as said carrier has refused to deliver my BMW in the agreed upon time frame and has stopped responding to calls -- even from SGT dispatch. Upon advice of their dispatch team I have now contacted the local authorities and the police department is trying to locate my car. I have yet to receive my vehicle from these unreliable criminals that SGT hired as carriers: carrier company: V&A Auto Transporting LLC.

Transported new car most of the way across the country ahead of schedule and honored a special request. Then transported vehicle solo 200 miles to my driveway. They said what they were going to do and how much it would cost and then did what they said. No damage. Very happy from my first phone call to final delivery.

SGT has been wonderful and this is the second time I’ve used them. Once I call them and I don’t get them, they ask to leave a message and then, they call me right back. I called them last Tuesday and they called me back and arranged everything. They did the paperwork and I did the signature three days later. My car had to be picked up between the 4th and the 6th. My husband was available for the pick-up in Louisiana and Montway transported it to San Diego. I was there when it arrived but the driver couldn't bring the truck into the parking lot. And he asked me if I would meet him. I just had to walk down from my apartment to the main highway and he dropped it off. I would recommend SGT’s services to my family or friends. I work with a lot of traveling nurses and the people that they gave me were more expensive than SGT. SGT's prices are more acceptable and they give you a discount for using them multiple times.

They gave me a good price. They were friendly. When they delivered the vehicle, it was 11 p.m. But they do what they gotta do. They have a rough schedule and I understand. Everything was good. But they could have been a little bit more responsive on the phone. Sometimes, it was a little bit difficult to get somebody to answer, like with the scheduling. But, it wasn't really their fault. Also, I'm in Chicopee, Massachusetts. For me to buy the car, I had to drive to New Jersey to go and look at it. Going through that George Washington Bridge, I'm not used to that sort of thing. It was a nightmare for me driving back and forth. Going through New York City was a little bit rough. And I imagine, that for them to get the car to me, they probably had to take the same route. It couldn't have been easy. The price was well worth it.

We scheduled the transport and the guy showed up within 45 minutes of the appointment. The vehicle was delivered as described. It was a smooth transaction. The only thing was I was quoted one rate and it changed twice before I got a contract. It was a little deceptive. But beyond that, it was good.

Everything was good as far as the service goes. The only issue was it seemed like the time kept changing. They gave a time and they didn't deliver on that time.

Getting set up with SGT Auto was super smooth. They picked up my car really soon when I needed it and dropped it at my other house in Georgia just right in front of my house. The driver was easy to communicate with and they were the nicest out of the other companies I dealt with. The other companies harassed me and told me that they were going to charge a completely different price when it was time to pay but SGT Auto didn’t. The quote stayed the same with them. The other companies also told me that that price wasn't enough and tried to convince me not to use SGT. It was expensive, but it was worth it because gas is so expensive. I would also do it again.

Vehicle was sent from SC to MI. The transport driver was extremely courteous & careful with my car. He went out of his way to arrange delivery to my daughter on our schedule, holding the car several days until she would be at home. Contact was always available. The price was way below what other brokers were offering. I would definitely use them again & have recommended them to everyone I know.

The whole process went good. I was impressed. The guys all did a good job. Very courteous, professional, and payment was easy. When I first called SGT Auto Transport, the person that I talked to was super nice. Helped me get everything set up and assisted. They sent me an email and arranged to pick up the vehicle in Texas, and here. A couple of days later, it was at my house. Somebody texted me, let me know when they were to pick it up, and they called whenever they were four hours away. We set up a time to get it unloaded, and we were good to go.

SGT Auto did the transport a bit sooner than the promised time period. Also, the quote was reasonable and the final pricing was the same as the quote. The car was picked up in Jupiter, Florida and shipped to New Jersey. SGT Auto asked if they could get a truck trailer into the pick-up area and we told them no. They arrived with a flatbed, and everything went fine. I was at another friend's house when they picked up the car, and they showed up a little later than promised, but that wasn't too much of an inconvenience. Apparently, there were thunderstorms that afternoon in Florida. On the other hand, the drop-off was smooth. Where it was occurring was via a truck trailer and that posed no problem at all.

I had gotten a car in my hometown of Dallas and I go to college out in San Diego. So, I had to get it shipped over here when I started school. SGT was the cheapest option out of everybody that I found that I got quotes from. But the low cost did not translate to low quality at all. It was really awesome. We were the first pick-up in our area and it wasn't hectic. They used a huge truck, but we live in Texas and our roads are huge. So, it came right to the front of our house. My car was sitting in the driveway and the driver took the keys. He pulled it over then loaded it up very carefully. It was done in 15 minutes. Then the deliver was much faster than I thought it was going to be. The car got here on the earliest day that they said it was going to get to San Diego, then the drop off didn't have any issues.

I was extremely happy and impressed with the communication and delivery of my vehicle. The driver was polite and friendly. The fact that I could check on where the vehicle was during the process was impressive. The price was completive with other companies. I have nothing else to say except that I would and have recommended SGT to my friends.

I used this company twice. A move from Ormond Bch FL to Pahrump NV on 7/2022 and from Pahrump Nv to Ponte Vedra Bch FL on 7/2023. Both moves were spectacular from dealing with the front office, pickup/delivery times and timeliness of the drivers. The moving vans were in very good condition and my cars were well protected and I received no damage to either vehicle. The pricing for these moves was reasonable.

We did a quote online. they gave us a reasonable quote in line with other transport companies. They emailed me and called me for my questions before I booked with them for the car pickup in Edison NJ. We called them for the car pickup. They showed up and called me each time when they said they would. The driver met us, took pictures as he loaded the car on his truck. The car was in Utah when they said it would be. They called my son's cell and meet him for giving him the car and keys in Utah. He reviewed the car with my son on delivery. They were all very professional, very helpful with my calls and email questions. I would definitely recommend SGT Auto Transport and would use them again if the need arises.

While we had some pick up delays, once the car was picked up, there was no problem and the car arrived early! Everyone was very helpful and kept us up to date on delivery. The delivery driver was helpful and accommodating. I would use SGT again if I ever needed a transport service.

My car has a very low from AirDam, it has to be loaded and unloaded using blocks to achieve the correct angle. This car has been transported from California to Florida to Virginia back to Florida, over the past 3 years. Every trip has been excellent, with zero damage to the car. Pickup has been within 5 days of placing the order.

The driver would not pick up at house but wanted car to be delivered to Traverse City MI. 23 miles away. When delivered 7 or 8 days later, he would not deliver to home but told us to meet him at a Walmart parking lot. I have used you two years in a row, but would not use you again.

We had a very good experience with SGT Transport. Their communication when setting up the appointment was good. All necessary information was provided in a friendly way, with respect to how the process works. This company seems very organized. My vehicle was handled with care and arrived at the final destination in the same condition as when it left. The person who transported the vehicle was professional and instilled confidence as someone who was trustworthy. There was a communication glitch when the transport was complete which created a good deal of tension. It was worked out amicably. Thank you for the excellent service. We would use this company again for future vehicle transport.

We have been very satisfied with SGT when shipping our car to and from California. What they said would happen regarding pickups and drop-offs did happen, as scheduled and with no problems. The price was competitive and reasonable. SGT personnel were professional, polite and helpful as were the truck drivers. We appreciated the good contact information and communication. We will stick with SGT.

Easy to contact and friendly people. Hassle-free and trustworthy delivery. Driver was patient as we experienced a glitch with our payment method, had WiFi issues, and had to meet him at a campground. Our car was in good shape and everything inside untouched. Satisfied customer and would use again. Recommend to others.

Communication was good. Updates on arrival dates and times were on point. The only problem I had was that the car had to be delivered to Virginia just outside of Washington DC and I was not aware of this so I had to pay for an Uber for my son to pick up the vehicle. Other than that Vehicle was intact. Everything was in the car just like I sent it. I have recommended this company to a couple other family members and friends.

Well executed process which resolved a problem for me at a fair price. Highly recommended. Communicated with me clearly throughout the trip - which to me - was the most valuable component of the service.

Scheduling was a breeze and the customer service was excellent. The car was picked up and delivered on time by a very friendly truck driver. The price was also very competitive. I highly recommend this service. The customer service went above and beyond to get me a receipt from the truck company.

The car got to its location but when the driver had issues en route nobody from SGT could get me an update. It took me reaching out to the driver personally multiple times to find out what was happening. It shouldn't of taken me reaching out to the driver to get an update. I will think twice before using SGT again.

I was very leery picking out a company and the amount of calls you get when making an inquiry. SGT was professional, on top of everything and made a stressful transaction seamless. The driver was efficient, let me know where he was and when he would arrive and courteous. The follow up was good and they exceeded all my expectations.

SGT had a lot of good reviews online. Working with them was very quick. The price was really good, and the turnaround time to have the car delivered was insanely fast compared to everybody else. I had them pick the car up in Texas. I called on a Tuesday. They had it picked up by Friday and the next thing I knew, I got a call and they, "Hey, we're an hour away, " on a Saturday. The driver was very polite and professional.

I transported a Jeep through SGT Auto from Illinois to Iowa. It was an uncovered transport and I did my transaction with them online. I liked the ease of being online to set up. The quote they gave me was a little high but there was not a lot of competition out there to do that. The delivery was a little concerning at first. I requested to have the Jeep delivered on a Thursday but when they picked it up, they said they would have it there on Monday. I told them I wouldn't be there, but I'd figure it out. Then Wednesday came around and the car still wasn't there. I called and it showed up the day that I scheduled to have it delivered. But I didn't know where the vehicle was for a couple of days. In the end, it all worked out and they did exactly what I asked. Plus, there was no damage to the car. Also, when SGT's reps called me, their customer service was great and so far, I have told two people to go ahead and work with them.

I love SGT Auto. They were responsive and had the lowest quote. It was exactly the same price that I was quoted. It took the driver the exact amount of time that they said to get here - four days. When he got up here, he called me to discuss where we could meet so I could come pick it up.

Both pick-up and delivery were timely. They dropped the vehicle off and left the key in the glove compartment as I requested. I would recommend SGT Auto.

The people on the phone helping organize things were better than the drivers. But they were fine. They wouldn't come to the building where I wanted them to come. So they picked a big, empty parking lot and I had to walk over there. I picked up the car there. It was a little difficult to work with them on the phone and by text message. There was a guy driving and a guy that I was communicating with and he wasn't listening very well.

My experience with their customer service was very good. They were very communicative. However, I was transporting my vehicle from Colorado to Miami and I received a weird call from the driver saying that if I could go and meet him at a spot because he was not able to drive through the bridge with his original truck because it was over the capacity that Miami bridge allows him to go through. I told him that I was not able to and then he said okay and he was gonna speak to his supervisor. But they ultimately found a way by asking if I was okay and comfortable with him driving my vehicle from the spot that he was currently at over to where he needed to transport it. It was a bit weird because I expected them to be able to predict the situation. But ultimately, it was fine because they were able to get my car from point A to point B. The driver was also great. He was a delight. He was not rude. He was professional. The car's condition was great. There were bugs all over the back, like bug guts. That wasn't fun cleaning because it took a couple of car washes to get the bug guts out. But that was expected.

It was a wonderful experience with SGT Auto Transport except one thing. The driver was very professional, but doesn't speak English. It was very hard to communicate with him because he barely understood any word I said. I needed to involve a third party every time that I needed to talk to him and it was problematic. He's a very nice man, but it's very important to take a note that he needs to speak or take a language courses because what happened when he took out my car was he just walked around my house. I was very glad that I have a Spanish roommate who could talk to him and explain. Other than that, it was very smooth and he delivered me a car earlier than the day I asked for, which is awesome. Everything was clean and in good condition.

SGT Auto Transport did a great job. The movers showed up on time. They were glad to be there and to help.

I had a great experience with SGT Auto. The driver was contracted, but he was fine. He came in and picked the vehicle up. I asked how long it would take him to get there and he said they'd be there the next day. I gave him my daughter's number and asked if he could call her when they'd be an hour out and he did. They met up and everything was taken care of. I knew how much it was gonna cost going in, so I was happy with it.

SGT communicated well on the process of how much it would be and how long it would take. I met with the driver who contacted me before the day of their arrival and on the day of a few times as they got closer. They did well.

It was a good experience with SGT Auto, and I would recommend them to other people trying to transport vehicles. Most of the correspondence was via email, so it was very limited talking on the phone but of the interaction of the phone conversation, it was very pleasant, concise, and to the point. However, I don't believe the gentleman's first language was English so there was a slight language barrier. But it wasn't anything so severe that we couldn't accomplish what we were trying to do. The pickup to drop-off was one day. It was extremely fast. I thought it would take anywhere from two to four days. It was good but not expected. I wanted to be at the drop-off destination when the vehicles arrived, but I wasn't able to do that.

The driver was early to pick the vehicle up. I had told them that I wouldn't have it in my possession until the paperwork was done later in the afternoon. They were there right at noon. I gave the driver the keys to go load it and to get it out of the dealership. I questioned whether or not he had experience driving a corvette, and he said yes, so I trusted that. I had a good experience with SGT, and I would recommend them.

Setting up everything was pretty easy. There was no drama, except they showed up a half day late to pick up the car. It didn't affect me, but it could have. The quote was $300 over what it should have been and I told them that, and they corrected it. They brought the car directly to me. They're a pretty good company and fairly honest.

I reached out to SGT by phone and then they sent me an email. They were very nice each time. When I reached out, I told them what I was looking for, and then they sent me a confirmation email to summarize the conversation so that we are all on the same page. Once they took a look at that and reviewed it, I would signed off on it by DocuSign and sent it back. The reps were courteous and professional and addressed me properly. The drivers kept in touch but they did not want to come to the house and I had to meet them at some other location. It was because it was a semi-truck and some of the roads where they could drive. That was the only thing I didn't really care for. When they were dropping off my car in Maryland, they wanted me to walk to the mall. I told them that I was not doing that and they needed to bring the car to my house, and they did.

I mostly handled everything online and the process was pretty clear cut. But the carrier who I texted with was quite rude. I was confused about not needing cash or a cashier's check. There was a certain form of payment I had to use and it wasn't specified when I first made the order that that was the means of payment. I went back through all my emails and there was a part where it was like a discount. So I tried to communicate my confusion over text to the carrier, and the person was very curt and rude. You can't convey human emotion very well through text. I wasn't gonna be picking up a vehicle. It was a family member. So then I had to contact the family member to try to get $1,000 in cash. That part was extremely stressful and it made the experience not very enjoyable at the end. But overall, the pick-up was fine, and the driver was really nice, and the car was delivered fine.

The process was very smooth and the price was good. The distance was more than 2,600 miles. They immediately called me right after the next day and picked up my vehicle, and also delivered on time. So everything went well. The driver gave me his number before coming down. Also, he told me where he was gonna come and pick up the vehicle, and he shared my number. I called them before delivery and he responded and gave me his ETA, and he delivered the car to us good. Overall, it was a very good experience.

The quote they gave me was good. It was clear and competitive. The driver was absolutely great. Once I got in contact with him, he was very communicative about giving me updates of when he would pick up the car and then when he would drop it off. He also took pictures. He was very detail-oriented when he picked up the vehicle. His transport was a bit early. I told him I planned to receive the car on Friday morning and he arrived Thursday night. He called me and told me that he could drop off the car if needed, but I told him that I couldn't receive the car till Friday morning and he was accommodating about that.

I went out to Wichita Falls, Texas to purchase a classic vehicle and I needed it transported to my house here in Washington. I'm a veteran and when I saw SGT, I was drawn to the title. It gave off the assumption that it was a veteran-owned company, which was the very first question that I asked. Working with them was perfect. The driver was exceptional. The cost and the quality of service mirrored up excellently. I feel like a winner. It was just a wonderful experience.

I was trying to find a competitive price. I got a lower price with SGT and they had good reviews online. They followed up too. The service and the interaction were perfect. The pickup was in Park City, Utah and the drop-off was in Albany, New York. The driver told me a giant parking lot to meet at in my city just off the interstate, so it was very easy to find. He communicated with me an hour before he arrived and told me his ETA. We were there a few minutes from each other. We talked to him for a while and he was nice. He walked around the vehicle and went over every little thing that was previously there with us. It was supposed to take three to seven days for my daughter's car to get there but it took three days. I had a good experience all in all. SGT had good communication. The prices are fair and they're reliable.

The rep we talked to was pretty good. But the driver was pretty rude. We had a friend helping us out and she has two little kids. He refused to go off the main street to pick up the car which is just down a normal street. Our friend had to convince him to do that. He wanted her to leave her kids in the car in the middle of summer at a gas station while she went down the street to go get a car. He finally went to go with her to the car to do that. After that, it was fine. But that was a little disappointing. Other than that, the vehicle got there just fine and the price was competitive.

SGT’s website was easy to access and their price was in the range. The pickup was good but I was trying to interact with the driver and that interaction only came later when the car was about to be delivered in the day. In between, I did not hear anything. I thought my flight from Sunnyvale to Austin would be a direct transport but that took to Las Vegas. So probably they went there but it was completely off route. So, it was a little bit not good.

They did a good job. SGT was one of the few that agreed to a short window of three days, so it all went well. The only issue it that the back of the car, when we got it, was full of bugs but it's minor stuff.

The vehicle showed up the way it was supposed to in the condition it was supposed to. The person who was doing the delivery kept in contact with me, and let me know where they were at and when they expected delivery, which was on time. Everything worked out fine.

I transported a car through SGT Auto from Central Florida to Colorado Springs, Colorado, which was about 1,800 miles. The driver was good and from pick-up to delivery, the transport took four days which wasn't too bad.

I filled out the request online and it was within a few days that the reps from SGT came and picked up the vehicle at my house in Harmony, Pennsylvania and had it in Boca Raton, Florida within four days. It was very fast. The driver called me when they were picking up the vehicle and stayed in an area that was relatively close to my house. So, they picked it up first thing in the morning. When I asked the dispatcher to give me a little bit of a heads up because I was at my office, which is about 40 minutes away, to be able to get back, they said they would be able to give me at least an hour's notice. And then all of a sudden, the driver was calling me saying he would be at my house in 20 minutes. So, I had to stop, drop, and run back. But it still worked out fine.

My experience with SGT was great. Their customer service was good. They followed up with me after. They were very thorough. The driver who picked up the vehicle was great, too. He was a very nice man. The vehicle was also there earlier than what they said.

SGT Auto Transport was open to negotiate and give me a good deal. They did a good job connecting me with the drivers and keeping me up-to-date where my vehicle was at. It was a smooth transition. I would definitely use them again if I ever had to move.

Setting up the transport was smooth all the way. I talked to the rep on the phone and did some searching on the internet. They responded very quickly and we set up the deal. The movers picked the vehicle up in Lubbock Texas and brought it to Tucson in Arizona. I was following it the whole way and they didn't stop except for gas. The drivers came late at night. He called me on the phone and told me he was arriving. He had a very long rig and so he couldn't get in the rural area where I live. He stayed out on the road and I met him at the driveway. I walked with him down to the end of my driveway and he saw that he could turn the rig around at the end. So he pulled in and unloaded the car. He was absolutely terrific and he handled the car beautifully. He took off his belt and his shoes to get in the car and unload it so that he wouldn't get the car dirty or scratch it. That was very impressive.

I was moving from Maryland to Oregon for work. I scheduled the transport and at the end of that week, they came to pick up the vehicle. I saw the trailer, the man came off, took pictures, signed all the paperwork, then they dropped the vehicle off about two weeks later in Oregon. It was fast, and the cost was fine. The people were really good communicators too. We weren't sure if schedule that the vehicle gonna was get there was gonna be accurate or not, but they communicated thoroughly throughout.

I requested to fill the car up with stuff and they accommodated that. That was great because I had a bunch of stuff that I also wanted to ship like personal items. I was really happy about that. They added the price based on weight, which was totally understandable. They didn't have any information that I was loading up the car during the phone call. But they were nice and double-checked it. They quickly confirmed, "Oh, yes. I checked with them and they said that that was arranged." They were good with that. For the delivery, they gave me a call 30 minutes in advance and told me where to meet them. It was great. My dad did the drop-off and loved the driver so much that my dad asked me to give him a hug when he arrived.

I was able to get the contract done without any problems. Everything went just as planned. They were easy to work with.

SGT Auto got to me within the timeframe that was stated. Everything went smoothly and seamlessly. It was a great experience. The communication was great. They answered my questions very promptly. If the rep didn't know the answer, she got straight to it and called me back within a reasonable time. I got pictures sent to me as I requested and everything was fine.

I would not deal with SGT Auto again. Everything went great with the driver. The guy was top-notch. He was very careful, cautious, kind, considerate and thoughtful. On the other hand, the guy that took my deposit spent 10 minutes on the phone with me, but he didn't follow up or call me back. He made $300 just for 10 minutes’ worth of work. The driver made 1,200. I would use the driver again, but I would never deal with the guy over the telephone because he was, “Okay, take the money and run. I gotta go.”

SGT Auto was good. Their communication was start to finish. So, everything was good. I had them transport a 2008 Ford F-350 from some place in Arizona all the way to Tampa, Florida. The driver was very professional and courteous. I got the vehicle within a week. The quality of service is good. Cost was far more than I wanted because I've had stuff shipped that way before, but I understand that's the market. Overall, it was a good experience. I'd do business with them again.

SGT is like a screening service that has relationships with a bunch of different carriers. They subcontract to different carriers based on where they're going and what the need is. Customer service was great. The quote was better than I expected. I called back for something and I got a slightly different price because I had a different person.

SGT Auto is a good company. They did the delivery in the right time. It was fast and secure and everything went okay. So, I'm satisfied. The transport went from Miami to New York, and the experience with the driver was okay. I liked the good communication with the driver, and the punctuality.

With me agreeing to pay slightly more than the average fee, the pickup and delivery date were the same day. It was a 120 mile drive between the pickup and delivery point out of state. Working with the transporter was great. I'm definitely going to be reaching out to them once more. It was 120 miles for $1,000 and that's extremely steep for an enclosed trailer. But it is what it is. I'm satisfied with the service.

The driver was pretty good about giving me a heads-up with things. The truck broke down a handful of times but they were upfront and good at contacting me with issues. He was also thorough. He took photos of anything that was an issue. He was very honest and he did a good job. The final price was exactly what they quoted me.

The delivery of my vehicle was straightforward. The driver called me when he was 15 minutes away. Because I live in an apartment complex, I was able to go out there and direct him where to go. He was really good. There wasn't much space in the parking lot, but he was able to maneuver. He had to back other cars out of the way on the trailer so he could get my car off, but it was quick and simple.

My experience with SGT was good. As far as the miles on the trip, the pricing was good. Nothing changed with the pricing too. It was an easy and successful delivery. Nothing was damaged or out of place. I would definitely recommend them to anybody.

They did a great job. Two very nice, respectable guys. They came out with a 45-foot trailer. The driver called me twice. Once when he left, and once when he arrived at our gate. He took a bunch of pictures. It was very extensive. I will definitely use them again.

SGT’s website and overall experience were better than the other companies. They were more straightforward. And after going through their website, I didn't need to know much. I knew how the process was gonna work and then, I just booked online. The price was similar to four other quotes that I got, barely $50 more or less. For pick-up, the guy called me a day early and told me he would be here the next day and he was. When he came, we took pictures and did a walk around the vehicle and made sure that everything was good. And then he picked it up. It was the same when he dropped the vehicle off. The transport took maybe two days extra than the estimated because his truck broke down somewhere near California.

SGT Auto transported two of my vehicles for me, a truck and a Volkswagen Jetta, from Pittsburgh to New Jersey. They were a little late with delivering them. They were supposed to take six hours and it ended up taking eight. They had to drop off another vehicle prior to mine but they asked me if it was okay if they dropped off the other one first and I said it was fine. But it pushed the delivery back about two hours, so if I was really a stickler, I could have complained about that. But they were respectful, so I didn't care. Also, their communication was great, so it made up for it. I was always in the loop with what was going on and where they were. Aside from that, it was a reasonable cost for the amount of mileage that the truck and car had to go and they gave me a discount on adding a second vehicle. Plus, when I had the vehicles in Pittsburgh, they were in the exact same condition as when I got them in New Jersey.

The customer service at SGT was excellent. Everything was met and fulfilled on time. The quote was fantastic. Everything was a smooth transaction when the driver came for the pickup and flawless when the car arrived.