SGT Auto Transport Reviews
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About SGT Auto Transport
SGT Auto Transport is a car shipping broker that works with thousands of carriers to ship cars across the U.S. and overseas. The company arranges moves for a variety of vehicle types and offers services including door-to-door, enclosed and express transport. You can get a free instant quote, and there’s no upfront charge. The company has a price-match guarantee and fully insures your vehicle from pickup to drop-off.
Visit sgtautotransport.com- $0 upfront payment
- Full insurance coverage
- 24/7 customer service
- Vehicle tracking on website
- Express, guaranteed pickup options
- Broker only
- No refund after carrier pickup
SGT Auto Transport Reviews
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- 4,962,395 reviews on ConsumerAffairs are verified.
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Reviewed April 15, 2022
This broker was great to work with! They provided easy, accurate and prompt dispatch. They made the payment on the agreed date which made it super nice for our accounts payable department. I would highly recommend using this broker again.
Thank you for your review! We appreciate your business! Warmest Regards, SGT Auto Transport!
Reviewed April 15, 2022
SGT Auto Transport provided great service. There was a bit of bidding that went back and forth between SGT and some of the other companies. The driver was highly professional and it was an excellent service all the way through. He worked with the agent that was on the pick-up side very well. And delivery, again, no problems. So, I would highly recommend SGT for anybody.
Thank you for sharing your feedback! We really appreciate your business! Feel free to reach us back for your future shipments! Regards, SGT Auto Transport!
Reviewed April 14, 2022
I have dealt with many transport companies over the years and thus one exceeded all expectations. I had a Hassle free experience with professional staff. This is a safe and reliable choice. Excellence from beginning to end. The best in the business!
Thank you for your kind words! We are happy to hear you’ve had a positive experience! We appreciate your business!
Reviewed April 14, 2022
SGT Auto Transport is a great broker, They take the time to get to know the customers and get info the Carrier's need so we can have a smooth process for the transport, and not charging the customer a huge broker fee.
Thanks for leaving a positive review, and mentioning our service! The team here is so happy to read this review! Feel free to use our company again!
Reviewed April 14, 2022
SGT Auto Transport picked the car up on a Friday, and it was there Thursday. I was surprised. They said it would be 7 to 10 days, so 6 was great. And when it got out there, my daughter said that the driver just called her. Because of the size of the truck, it had to be on the next road over. So, she just met him there and he handed the keys, and it was fine. It was seamless.
I put the deposit down with SGT when I booked it, which was 200. And when I had to pay the remaining balance, my daughter wasn't allowed to use the card on file. I said, "You can't just charge the card that I have on file for the deposit?” And they said, "No. It has to be a check or money order." She doesn't even know what a money order is. I could easily transfer the balance into her account, but for her to try to get it in paper for him would have been a hassle. She doesn't have checks because she's 19. So it would have been a hassle to try to get the remaining funds to her, to pay the driver, but it worked out because, "Oh, great. I'm going out there anyway, so I can just hand her a check and then she can hand them the check." Otherwise, I would have had to try to figure out how to get $1,300 to her without a check.
Thank you for sharing this! Our team is happy to learn about your experience! Thank you for your trust and business! Regards!
Reviewed April 13, 2022
SGT Auto Transport is great at up to date communication and more importantly they are full of kind people willing to do anything to help us. The carrier successfully provide an excellent service to our clients. Thank you very much for your business.
We appreciate your comment! Thank you for doing business with us! Warmest Regards!
Reviewed April 13, 2022
SGT Auto Transport are easy to book cars from. The dispatch information was accurate and made it easy to pick-up and deliver the vehicles. The communication with SGT is fast and on a timely manner. They also pay on time.
Thank you for your kind words! We are happy to hear you’ve had a positive experience! We appreciate your business!
Reviewed April 13, 2022
Appreciate a good cooperation, always ready to help and collaborate, good communication, always answering the phone calls and giving a call back in case it is needed. Appreciate the co-working, we have moved a lot of vehicles together and never had a problem. Thank you!
We appreciate your feedback! Our team here is happy to hear about your experience! We're always here to help! Regards, SGT Auto Transport!
Reviewed April 13, 2022
Very Professional and nice company to work with. Quoted price and time frame was met. They were willing to answer any questions or address any concerns I had. Moving across the country can be very stressful and they made the process much easier. Would highly recommend.
We value your feedback and we'd like to thank you for the chance to work together! We are happy as a company to read about your experience! Thank you!
Reviewed April 13, 2022
Was able to set up picking up a car through them, We were able to get car without an issue and they were helpful throughout the service. Would work with them again in the future. Good communication skills.
Thank you for sharing your feedback! We really appreciate your business! Feel free to reach us back for your future shipments! Regards, SGT Auto Transport!
Reviewed April 13, 2022
I had to do a transport very quickly and they were able to meet my requirements. It was like a week turnaround. It went well.
We appreciate your feedback! Our team here is happy to hear about your experience! We're always here to help! Regards, SGT Auto Transport!
Reviewed April 12, 2022
SGT Auto Transport is a very easy company to deal with. They are considerate and know the vehicle hauling industry. Car hauling is a very regulated industry and SGT Auto Transport knows the pitfalls that can happen on the roads.
Thank you for your kind words! We are happy to hear you’ve had a positive experience! We appreciate your business!
Reviewed April 12, 2022
Moving vehicles with SGT has been a great experience. The cars are always planned well and ready for pickup. The communication is always great and they are pleasure to do business with. Will definitely will continue to transport cars with them.
Thank you for sharing your feedback! We really appreciate your business! Feel free to reach us back for your future shipments! Regards, SGT Auto Transport!
Reviewed April 12, 2022
SGT Auto Transport do amazing job. Very happy with the service and communication. I recommend this company to everyone when you need a Auto transportation. The only thing you need to do is call SGT Auto Transport and they do the rest.
Thank you for sharing this! Our team is happy to learn about your experience! Thank you for your trust and business! Regards!
Reviewed April 12, 2022
The level of professionalism was astounded with this company. Communication was never lacking and always on target. I would recommend this company to other carrier partners. The level of professionalism I this business is ever growing stronger and we need companies such as Sgt to help maintain the integrity of the industry.
Thank you for sharing your experience! We're glad to learn that the entire process went smoothly! Warmest Regards!
Reviewed April 12, 2022
Excellent service. We highly recommend it. Good communication with the person in charge through all the process. We are expecting to work again with you guys, please let us know when you have new good loads. We give you five stars thanks for all.
We appreciate your feedback! Our team here is happy to hear about your experience! We're always here to help! Regards, SGT Auto Transport!
Reviewed April 12, 2022
Professional! All suitable!! I'm satisfied!! Thank you for your job!! See you in the future!!! Hope you gonna prosper in the future with your business! Looking forward to cooperate with you guys! Thanks a lot for everything you guys do for people.
We appreciate your feedback! Our team here is happy to hear about your experience! We're always here to help! Regards, SGT Auto Transport!
Reviewed April 12, 2022
SGT Auto Transport is a great car transport broker, quite easy to deal with, the information is clear and accurate, we have been doing business with them since 2020. I never had problems with payments, and the customers are very satisfied.
Thank you for sharing your feedback! We really appreciate your business! Feel free to reach us back for your future shipments! Regards, SGT Auto Transport!
Reviewed April 12, 2022
SGT Auto Transport had the best price, so I contacted them. They picked up the car when they said. The car was here, but we weren't yet. So, it was in the yard, and they brought it over once I contacted them. We got that straightened. But they took care of the car and delivered it, and everything was fine. Also, the payment was easy enough. I had a broker we went through, but they were the delivery person. Everything went smoothly as advertised.
Thank you for sharing your experience! We're glad to learn that the entire process went smoothly! Warmest Regards!
Reviewed April 11, 2022
SGT Auto Transport is an excellent company. I liked their price. Also, the courier driver was excellent. He showed up on time, brought the car, and everything was perfect. He couldn't get into the neighborhood. I had to meet him, unfortunately, but that was fine.
Thank you for your kind words! We are happy to hear you’ve had a positive experience! We appreciate your business!
Reviewed April 10, 2022
I was able to arrange last minute for this company to transport my daughter's vehicle from Massachusetts to Arizona. We had contracted with another transport company that called us last minute to let us know that they would not be able to pick up the car on the assigned date unless we paid more money. It was an awful ordeal. A friend suggested SGT Auto Transport and they were terrific. They picked up the car 2 days later and delivered it on time to Phoenix. They were wonderful to deal with.
We appreciate your feedback! Our team here is happy to hear about your experience! We're always here to help! Regards, SGT Auto Transport!
Reviewed April 9, 2022
SGT is very prompt when booking load. When speaking to the dispatchers they are very knowledgeable and communication is great. I'm new in the business. Question are always answered. SGT is a good company to work with. Thank you.
We value your feedback and we'd like to thank you for the chance to work together! We are happy as a company to read about your experience! Thank you!
Reviewed April 9, 2022
Great Service. It was one of the best experiences to transport a car. I worked with several companies before but from now on only SGT. Very professional. Competitive prices. I was very pleased to work with SGT. Any time again.
Thank you! We value your feedback and rating!
Reviewed April 8, 2022
Great company, Friendly customer service. In today's world, It is very hard to find a great and honest business that will handle your business honestly and fair. Sometimes issues happen and they are very understandable and help out. The customer service goes above and beyond to help out
We appreciate your feedback! Our team here is happy to hear about your experience! We're always here to help! Regards, SGT Auto Transport!
Reviewed April 8, 2022
They’re awesome! Very nice people. Look forward to doing business with them in the near future. Thank you for the opportunity to deliver quick and quality service for you and the customers. Thanks for your kindness. Hope to work with you soon.
Thank you for sharing your feedback! We really appreciate your business! Feel free to reach us back for your future shipments! Regards, SGT Auto Transport!
Reviewed April 8, 2022
Every time I’ve worked for SGT their support on my loads was spectacular. Available and able to assist. Prompt payment with no hassles was also appreciated. Their technology worked as it should and was real easy for me to figure out. I will go out of my way to work with them in future.
We value your feedback and we'd like to thank you for the chance to work together! We are happy as a company to read about your experience! Thank you!
Reviewed April 8, 2022
Everything went smoothly. Great company, everyone was very helpful. Definitely will be working with them again. This was my first experience with this company and they made our first experience a Positive one. Thank you for everything and you will recommended by me to anyone who is looking.
Thank you for your review regarding our service! We're happy that everything went smoothly and you've received your vehicle on time! Regards!
Reviewed April 8, 2022
We enjoyed working with SGT Auto Transport. An amazing team of brokers. They provided all the information in time, so everything went smoothly. One of the best brokerages we've worked with and would like to work with in the future.
We appreciate your feedback! Our team here is happy to hear about your experience! We're always here to help! Regards, SGT Auto Transport!
Reviewed April 8, 2022
The transport went completely as planned, the payment was taken care of promptly without any issue, the customer was informed about the process. I would recommend this company without hesitation. Thanks.
Thank you for leaving us a 5-star review! We appreciate your time and your comment! Warmest Regards!
Reviewed April 8, 2022
It was a pleasure to work with SGT. They are the best in the industry. Very kind and attentive to your every need. Top notch customer service. Made the entire process and smooth as possible. Would definitely recommend anyone to work with sgt.
We appreciate your feedback! Our team here is happy to hear about your experience! We're always here to help! Regards, SGT Auto Transport!
Reviewed April 8, 2022
SGT Auto Transport is a good shipping company. I like the way they keep you posted, their information is accurate, friendly, and reliable service. Very easy to deal with and find a common solution. A high level of customer care.
Thank you for leaving us a 5-star review! We appreciate your time and your comment! Warmest Regards!
Reviewed April 7, 2022
In August I had 1 vehicle shipped which was delivered on time. The driver was very professional with all aspects of loading it. I was a driver myself, so I knew what to look for. I have another car to be transported and did not hesitate to contact Sgt. Auto Transport again.
Thank you for your kind words! We are happy to hear you’ve had a positive experience! We appreciate your business!
Reviewed April 7, 2022
The driver was on time and efficient. He dealt calmly with my odd neighbor who was asking him a million questions when I got outside. He even navigated my mountain road with a large trailer that others have refused to do. The car was delivered quickly and without a scratch. We would definitely use SGT again.
Thank you for leaving us a 5-star review! We appreciate your time and your comment! Warmest Regards!
Reviewed April 7, 2022
Company was easy to contact and quick to give a quote. Vehicle was picked up when they said and had no issues with either end of transport. Driver was very courteous and did provide a cell phone for me to contact him. Excellent price also.
We value your feedback and we'd like to thank you for the chance to work together! We are happy as a company to read about your experience! Thank you!
Reviewed April 4, 2022
It was a great experience with SGT Auto. The fellow called as he was coming up close. Then we met at the drop off point and he gave me the paperwork.
Thank you for your feedback! We appreciate your business and thank you for choosing our company! Warmest Regards!
Reviewed April 3, 2022
The timing was never great about when they were gonna be exactly there. It was very imprecise. But beyond that, my experience was okay.
Thank you for your feedback! The pickup and delivery dates and times are estimated, not guaranteed, as stated in our Terms & Conditions. We appreciate your feedback and will audit this order to improve our services!
Reviewed April 2, 2022
The price was very fair and the communication was really nice. They told me they could get it a lot quicker than most people. So, I went with them. The process was pretty simple. I talked to them on the phone. It was very quick, just around 10 minutes. I explained where the vehicle was, where it was going, and any other details. It was very straightforward and informational. The vehicle showed up a day late but it was my mistake. I gave the wrong address at the beginning so it got a little confusing. The driver was super nice. I’ve had a really good experience. I would definitely use SGT again if I needed to transport another vehicle.
Thank you for leaving us a 5-star review! We appreciate your time and your comment! Warmest Regards!
Reviewed April 1, 2022
We shop around from time to time. But every single time we called SGT, they seemed to offer their best price and they never let us down. Their driver always calls in advance before they come in. So, we make sure that we have someone on the lot. They are on time and if they're running late, they will let us know so we’re prepared. We will make sure there's a person who can take delivery after hours. Besides that, we have never seen any damage. Their rate is always including insurance. We have a pretty good experience overall.
We value your feedback and we'd like to thank you for the chance to work together! We are happy as a company to read about your experience! Thank you!
Reviewed March 31, 2022
This company has done a fantastic job on making sure that everything was good for me as a customer of theirs and their customer that I was delivering a car for. They also follow through on everything they said they would do on a very timely manner. I highly recommend using them if you can.
We appreciate your feedback! Our team here is happy to hear about your experience! We're always here to help! Regards, SGT Auto Transport!
Reviewed March 31, 2022
SGT Auto met every check box when it comes to conducting business in a professional manner. They were prompt on making their payment and easy to work with. From the communication to the payment, there was nothing ever in question, we will continue to look forward to doing business with them.
Thank you! It's been a pleasure to work together!
Reviewed March 31, 2022
They let me know plenty of time what the date of pickup would be. They delivered in the timeframe they said they would. The driver was nice. It was an open trailer. So he washed my car off before he delivered it so it'd be respectable because he’d gone through a snowstorm. If I had to ship another car, SGT would be the company I'd go to first. They were great. The whole experience of trying to ship a car and find shippers is a nightmare. But in the end, I was happy with it.
Thank you for leaving us a 5-star review! We appreciate your time and your comment! Warmest Regards!
Reviewed March 30, 2022
They initially gave me a fixed price but later on, the guy ended up calling and said that I had to pay a little extra. I was not happy with that kind of change in price after the price was fixed. He ended up giving me the same price. But he was trying to bargain.
Thank you for your feedback! We appreciate your comment and your order will be audited to improve the quality of our service! Thank you for your business and your time! You've been great as a customer! Best Regards!
Reviewed March 29, 2022
This is a great Transport company, orders are Dispatched in a timely fashion and payment was made on time everytime. Vehicles were as described and everything was smooth from pick up to transport to delivery.
Thank you for leaving us a 5-star review! We appreciate your time and your comment! Warmest Regards!
Reviewed March 29, 2022
It was a pleasure doing business. Hope to continue a working relationship for future orders. Everything went smoothly. Continue to keep up the good work and building relationships with carriers. Thanks for the opportunity to work with you.
Thank you! It's been a pleasure to work together!
Reviewed March 29, 2022
I am a dispatcher from a car carrier Company. Working with SGT Auto Transport Is for sure a green flag. Excellent communication broker/dispatcher. Always keep us updated, payments always on time and an excellent customer service. Real professionals. Looking forward to continue working together.
Thank you! It's been a pleasure to work together!
Reviewed March 29, 2022
SGT was okay at answering my calls, but getting ahold of the drivers was not exactly easy. I didn’t realize that SGT isn't actually a transport company, but they just hire other transport companies. SGT had to track down the other shipping companies that they had hired. It would be helpful if they had better communication with their drivers.
We appreciate your feedback and apologize for the inconvenience! We will audit your order and address the issue with the carrier company.
Reviewed March 27, 2022
The whole process was simple and everyone I spoke to on the phone was extremely knowledgeable and courteous. The driver who came and picked up the vehicle was great. He loaded the vehicle with the utmost care and was incredibly kind. What I thought would be a few days to deliver only took less than 24hrs. Everything went good on the delivery and the driver was awesome to the recipient. The price and quality can’t be matched. Overall, a great experience!
Thank you for sharing your feedback! We really appreciate your business! Feel free to reach us back for your future shipments! Regards, SGT Auto Transport!
Reviewed March 26, 2022
SGT was very efficient. They came on time, and once I received the car, everything was good. I liked SGT's price. The other options that I had were saying that it was gonna take a little bit longer. SGT was able to give me the option to have the car picked up the day after. The reps were very informative. Any questions that I had, they did call to check up and see if everything was okay. I did call to just make sure that I can send things in the car and they gave me that information. So, they were pretty helpful. The guy who picked the car up, before he took it to put it on the truck, was very informative. He let me watch him do the whole process. Everything was pretty smooth and understanding. If I needed to use SGT again, I would.
Thank you for sharing your feedback! We are happy to hear you’ve had a positive experience! We appreciate your business!
Reviewed March 24, 2022
SGT called me and followed up right away. Their price was good, too. Everybody on the phone was excellent. The driver said that he was going to be there, and then we didn't hear from him. He said the truck broke down. So, there was a delay of at least a full day and a half. If the truck really broke down, then he wouldn't have known but the communication between the driver was different between me and my son who was at the pickup end. My son had to move his schedule around for two days in a row, which was hard for him from work waiting on the car. Other than that, the delivery was all good according to my son. I had the car checked out just because it needed an oil change at the local Subaru in Phoenix, and they said everything was fine. I would recommend SGT to my friends for sure.
We appreciate your comment! Thank you for doing business with us! Warmest Regards!
Reviewed March 22, 2022
Company is a joke. Look at all their bad reviews. They offer a shipping price and then demands more. Otherwise it sits and don’t follow up poor CS. Lost out on several cars because of this shady company.
Thank you for sharing your feedback and we are sorry to hear about your bad experience!. We do apologize for the current situation. We're normally known for our exceptional attention to detail, and we regret that occurs. We will audit your order to improve our services. Thank you for your business!
Reviewed March 18, 2022
SGT Auto Transport was very efficient. It was worth the money that I paid for and they delivered as promised. During the transport, the reps would call and also send messages via text.
Thank you for your kind words! We are happy to hear you’ve had a positive experience! We appreciate your business!
Reviewed March 17, 2022
They've been pretty helpful. The only thing was that the delivery date kept being pushed back a couple of times. I had made arrangements for the cars to be picked up one day, but it turned out it was two days after that. But other than that, they communicated and they were nice.
We appreciate your comment! Thank you for doing business with us! Warmest Regards!
Reviewed March 16, 2022
SGT Auto Transport was fantastic. There was a problem with my address that I provided, which was my fault, but the gentleman who delivered my car helped me fix that. He helped me make sure everything went off without a hitch. He was awesome. When the vehicle arrived, it looked like it did when I gave it to him.
Thank you for your feedback! We appreciate your business and thank you for choosing our company! Warmest Regards!
Reviewed March 15, 2022
I ship multiple cars. Some cars went up north, like the New York area, some went to Tulsa, Oklahoma, some went to California and to Seattle, Washington. Their quote was good. Just everywhere. Since I’ve used them quite a bit, they always give me loyal customer returns. Sometimes, they’ll save me 100 bucks, which is very helpful.
We appreciate your feedback! Our team here is happy to hear about your experience! We're always here to help! Regards, SGT Auto Transport!
Reviewed March 14, 2022
I've used SGT about six different times already. There were some quotes that were cheaper but I went with SGT because they had delivered the car earlier for me. The car was picked up and then, I got a personal call. The driver let me know that he was on his way, which was nice. I talked to him before he even dropped the car off at the house here. It was very nice that he communicated every step of the way. He communicated with me at the end of my driveway. It was a great experience.
Thank you for sharing this! Our team is happy to learn about your experience! Thank you for your trust and business! Regards!
Reviewed March 13, 2022
They resolved all my questions and told me how the process was going to be. The transport was really, really smooth and really fast. They picked up the car on Wednesday and my car was here on Thursday. The driver waited for me for about 15 minutes. So that was kind of them. SGT did a really, really good job. It was kind of urgent so I was expecting that it will cost a little more, but it was a fair price. Also, the quote was the same as I paid.
Thank you for your feedback! We appreciate your business and thank you for choosing our company! Warmest Regards!
Reviewed March 12, 2022
The representative that I spoke to was awesome and he was ultimately why I decided to go with SGT. He gave me all the information that I needed to understand the process. I felt secure enough to go with SGT as a result of that. Everything went smoothly and seamlessly. It was good service. I had a pleasant experience.
An issue came up but it was quickly solved. I opted for the option where you can pay upfront a percentage and then pay the remainder to the driver once the vehicle is back in your hands. So once the vehicle was dispatched, SGT automatically charged the person's card on file, which I was given a heads up about. That wasn't the problem. But I wasn't aware of the change to the charge. Because it depends on what the percentage the driver accepts and the remainder goes to SGT. I was quoted an initial charge of 200 but it was actually 400. I didn't have 400 in my account at the time. I would have preferred that I was given the heads up that the amount had changed before I was charged so I could have the funds there before they charged the card. I spoke to the customer service agent and he dealt with me about it and he apologized and acknowledged that that would have been a better solution.
Thank you for your feedback! We appreciate your business and thank you for choosing our company! Warmest Regards!
Reviewed March 11, 2022
I like SGT's customer service. They were very attentive and informative, and they followed up as well. They made everything happen the way I wanted it to happen. The driver was very informative as to where he was, how long it was gonna take, and what time. He was a very nice individual. It was a great experience.
Absolutely great review! Thank you! Our team is happy to learn that your transportation went smooth! We value your time and your business! Regards!
Reviewed March 10, 2022
Customer service was excellent. I changed the date a few times but they were flexible and they worked with me. We got a secure driver in two days. The driver just called me when he arrived and when he dropped the car. SGT was very responsive. I had a positive experience.
Thank you for your review! We appreciate your business! Warmest Regards, SGT Auto Transport!
Reviewed March 9, 2022
The customer service was good. They were friendly and very helpful. The movers were nice but they had problems. They were late picking up the car and delivering it. But it was under circumstances. Someone told them that the car was going to be running and it wasn't. That's why they were late picking up the car.
Thank you for sharing your feedback! We really appreciate your business! Feel free to reach us back for your future shipments! Regards, SGT Auto Transport!
Reviewed March 8, 2022
The rep was great. She helped me out with all the questions I had. I was nervous about shipping my truck because I love my truck and I didn't want it to get hurt. She let me know that they were gonna give me a call and schedule everything out. I had to move some dates around and they were really good about that. The driver was also good. He had an issue picking my truck up. So he had to push the day out, which ended up working out better for me anyway. We decided to meet at a location and he came to pick the truck up. He kept me updated as to what was going on with it. Then my buddy was out where I moved to before I got there, and he was able to pick it up for me. It was easy. Everything worked out. SGT was good all the way around. They took care of me as far as customer service.
Thank you for sharing this! Our team is happy to learn about your experience! Thank you for your trust and business! Regards!
Reviewed March 7, 2022
I talked to somebody on the phone, and SGT talked to me about what I needed. When I told them where I was buying the car, they seemed to know what to do already. They collected the info and they kept me up to date when they had picked up the car. When I met the guy who delivered the vehicle, he was super nice. I got updates the whole time.
Thank you for your feedback! We appreciate your business and thank you for choosing our company! Warmest Regards!
Reviewed March 6, 2022
SGT Auto shipped a 1977 pickup truck. The driver gave me a heads up on when he thought he'd be there. There was a few mechanical problems on the pickup end, but there was nothing on my end.
Thank you for sharing your feedback! We really appreciate your business! Feel free to reach us back for your future shipments! Regards, SGT Auto Transport!
Reviewed March 5, 2022
SGT Auto's customer service on the phone was really good. The drivers on both ends did a great job.
Thank you for leaving us a 5-star review! We appreciate your time and your comment! Warmest Regards!
Reviewed March 4, 2022
The customer service team was professional, and they were on top of everything. I didn't have any issues. Because my location was small, the driver and I met across the street from the mall, and he was on time and super nice. It was super quick too. I was in and out in 5 to 10 minutes. The car arrived early. It was supposed to arrive on Monday, but it came the following Friday, which was fine. I was satisfied.
Thank you for your kind words! We are happy to hear you’ve had a positive experience! We appreciate your business!
Reviewed March 3, 2022
It was great. When I first met the driver, I had to bring the car down the street and he picked it up on time, and then came super early. It only took him three days to travel across the country, which was amazing. He was very nice too. I decided to give the driver a little tip, but other than that, the quote was exactly the same as the price.
Thank you for sharing this! Our team is happy to learn about your experience! Thank you for your trust and business! Regards!
Reviewed March 2, 2022
I’m happy with SGT Auto. They were pretty responsive and helpful. They gave me one of the best rates, and the delivery was pretty quick. The driver texted me saying the status a couple of times. He was on time. So, it was pretty smooth.
We value your feedback and we'd like to thank you for the chance to work together! We are happy as a company to read about your experience! Thank you!
Reviewed March 1, 2022
I was on a website where I posted my shipment details, and they were bidding and going back and forth with other service providers. SGT’s price points stood out to me the most. They were fairly valued.
Thank you for sharing your feedback! We really appreciate your business! Feel free to reach us back for your future shipments! Regards, SGT Auto Transport!
Reviewed Feb. 28, 2022
SGT did a good job. We had transported with Nationwide, and we had a bad experience. It was a lot better experience with SGT. When we called them, they got in touch with the driver and they would get back to us, so we knew what was going on.
We appreciate your feedback! Our team here is happy to hear about your experience! We're always here to help! Regards, SGT Auto Transport!
Reviewed Feb. 27, 2022
The representatives at SGT Auto were great. The only thing is if the expectations were a little bit better with the driver so that it's clear where the driver is picking up. The driver called me a few hours before he was scheduled to come to ask me where I was, what the setup was, and he said that he needed to look on Google to see if he can make it through the neighborhood with his truck. When he realized he couldn’t, we had to make a few arrangements so I can meet him somewhere else. The same thing happened for the drop-off as well. So, if they could have better communication with that, that might be a bit better. SGT needs to communicate with their drivers or with their contractors a little bit better. Everything else was fine. I would use them again with the understanding that that's something that would be crystal clear.
We appreciate your feedback! Our team here is happy to hear about your experience! We're always here to help! Regards, SGT Auto Transport!
Reviewed Feb. 26, 2022
SGT had the most competitive pricing. We received the car on time. So, we were satisfied with that part. Everything went smoothly.
We appreciate your comment! Thank you for doing business with us! Warmest Regards!
Reviewed Feb. 25, 2022
This was the second time I used SGT Auto Transport as the service the first time was excellent. The driver had trouble getting up my driveway because his truck was too big to get into the gates, so he ended up having to park it a block over and get the vehicle off, but it wasn't a big deal, driving it one o'clock. It went smoothly and everything was in great shape. I wish the price is lower but the companies can't do much about that right now.
Thank you! It's been a pleasure to work together!
Reviewed Feb. 24, 2022
SGT's service and communication level were great. The driver was great, too. Everything was great and smooth. It went way better than I expected. The car was picked up on Monday, and then it was there Tuesday night. So, that threw me for a loop. I wasn’t expecting it to get there that fast. It was wonderful. I felt like the price was fair as well.
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Reviewed Feb. 23, 2022
I've used other auto transport companies before, and SGT Auto Transport is by far my favorite. They quoted a reasonable price and the service was always on point, from setting things up to answering all my questions. They were accurate, timely, and professional. I would recommend them to anyone and would use them again in a heartbeat. Thanks SGT!
Thanks for leaving a positive review, and mentioning our service! The team here is so happy to read this review! Feel free to use our company again!
Reviewed Feb. 23, 2022
There was an agreed date range to pick up the vehicle. After several contacts with SGT they finally said they would be picking it up in a few days. That never happened. They cost me $1250 in storage fees and delayed the return of my funds when I canceled. I had another car to deliver after this one and they
Thank you for your feedback! We are sorry we weren't able to complete the shipment for you and apologize for any inconvenience. We appreciate your feedback and your order will be audited to improve the quality of our service!
Reviewed Feb. 23, 2022
Agents contacted me fast and set up a pickup time faster than expected. My vehicle was here within a week. 3,000 miles away. The driver even kept in touch with me as he got within a day's drive and kept me updated if he ran into any problems that would affect the projected show up time.
We appreciate your feedback! Our team here is happy to hear about your experience! We're always here to help! Regards, SGT Auto Transport!
Reviewed Feb. 23, 2022
The driver was extremely courteous, professional, and helpful, and went above and beyond all expectations, including airing up the car’s tires, to helping me and my wife push it into our garage. If I could give more than 5 stars I would.
We appreciate your feedback regarding our service! Thank you for being a great customer! Kind Regards from the entire team!
Reviewed Feb. 21, 2022
Driver did a great job, the schedule changed a bit, but that is to be expected. Driver was friendly, knowledgeable, and kept me informed of his progress. The only problem is that the car arrived at its destination without the 4 hubcaps it left with. If I ship it again, I will remember to remove the hubcaps.
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Reviewed Feb. 19, 2022
I moved across states and SGT Auto Transport was the one thing that went right. The driver was friendly and we talked while he loaded (and again when he unloaded) my vehicle. Aside from a crazy number of dead bugs on my car, the service was perfect.
Thanks for leaving a positive review, and mentioning our service! The team here is so happy to read this review! Feel free to use our company again!
Reviewed Feb. 16, 2022
They got the job done quickly. The driver (I believe Demetri was his name) was incredible! He was excellent as we watched him load and anchor the truck with only an inch to spare. He was courteous, efficient and ahead of schedule on both ends of the trip. The vehicle was immaculate on delivery. I highly recommend Demetri.
We appreciate your feedback! Thank you for the detailed review! Our team is happy to learn that the process went smoothly! Warmest Regards!
Reviewed Feb. 16, 2022
They stuck to their time frame. So their schedule was accurate. They stayed in touch with me the whole way through and they made it simple.
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Reviewed Feb. 16, 2022
I was in phone conversation with the driver when he was 15 miles away. Then when he was 5 minutes away etc etc. Very professional in all aspects of the delivery. I will recommend them to anyone who needs this service.
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Reviewed Feb. 13, 2022
Everything went like clockwork. And SGT's driver that showed up was very customer-oriented, friendly, and professional. He took photos for your protection. And he was quite a character. He texted me every once in a while because I was worried about going across the Rocky Mountains. It was my brother-in-law's vehicle. It was a Volvo. But he communicated right away and advised me when he was four hours out of St. Louis. So, everything went according to plan. SGT ought to keep him. I would use them again, and I would do anything to help them that would be good for them because they are top-notch.
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Reviewed Feb. 12, 2022
Setting up for the transport was easy peasy. The guy at the office that I dealt with figured it out. He arrived when he said he’d arrive. The car arrived when he told me it would arrive. Everything was perfect. The final price was exactly what was quoted. I’m very happy with SGT Auto Transport. Every time I need car transport in the near future, they're my guy.
We value your feedback and we'd like to thank you for the chance to work together! We are happy as a company to read about your experience! Thank you!
Reviewed Feb. 11, 2022
SGT Auto did great. The representative was excellent. The quote to the final pricing was exact as well. I'd recommend them.
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Reviewed Feb. 10, 2022
The driver and I connected on the phone while she was bringing my car. We texted the address, and after she got the car, she let me know. SGT is a great company to use when you transport your cars.
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Reviewed Feb. 9, 2022
I got a lot of texts and confirmations of the service. So it was reassuring, but at the same time, it was a little too much. But I appreciate the effort. The driver texted me and said he was coming to pick up the car. He told me that I should meet him at a Walmart because he didn't think that the rig would go through my neighborhood. He wanted one specific location that was 16 miles away and right off a main highway, which I completely got right. He was there on time. He told me that it would arrive in a day and a half. My son got his car and he was happy. It was a successful experience.
Thank you! It's been a pleasure to work together!
Reviewed Feb. 8, 2022
There was an initial delay. I understand that was because of the holidays at that time, but the rest was smooth. I was there only for the delivery, but the shipping was done by one of my friends. It still went smoothly although I wasn’t present there. I liked the overall service. Also, the charges were fair. I would recommend to any of my friends who would be looking for it.
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Reviewed Feb. 7, 2022
I asked the right questions, when the car would be there, and who I needed to be at the drop-off location. It's a simple, common sense process. The guy who delivered the car was very spot-on and helpful. He drove the car right to my house.
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Reviewed Feb. 6, 2022
SGT had good communication, and the transport was timely. We had just transported from Atlanta to Austin. So, for the distance, it was fine. It was smooth and easy.
Thanks for leaving a positive review, and mentioning our service! The team here is so happy to read this review! Feel free to use our company again!
Reviewed Feb. 5, 2022
The communication could have been a lot better. I was concerned that the move wouldn't go according to what SGT said it would do. It's a little shady to me. But SGT got my car delivered and it's in good shape. So, that's good.
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Reviewed Feb. 4, 2022
The carrier that SGT used showed up early, so that worked out really good. The driver showed up about four hours early, which was wonderful. It was quick and easy. The guy that picked up the vehicle was very polite. I got the vehicle when they said they'd get it there, and it was easy, which was refreshing. Our experience was great and very pleasing.
We appreciate your feedback regarding our service! Thank you for being a great customer! Kind Regards from the entire team!
Reviewed Feb. 3, 2022
The dispatchers were really nice and they were willing to answer all my questions. Getting contact from the driver on time was good. It was easy communication all around. The cost was the same as what I was told at the beginning. I got a little confused on how to pay the driver and it was the dispatcher's fault. I was told to pay with cash then I was told not to. I was told to pay the driver directly, and then I was told to not pay the driver directly.
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Reviewed Feb. 2, 2022
SGT called me right back first as soon as I applied. But I wasn't ready to book. I didn't think they were gonna call back that fast. But the rep was good. I ended up calling back over the weekend. The only thing was that there was a little confusion on when the car will be ready to be picked up. I put a date in there, and I assumed that was the day that they were gonna pick up. But it was not. It was the day that they started looking for a transporter.
Thank you for your review! We appreciate your business! Warmest Regards, SGT Auto Transport!
Reviewed Feb. 1, 2022
They were responsive and they found a truck very quickly. During the shipping process, they stayed in contact the whole time. The trucker was very easy to work with as well. The payment system was all very easy.
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Reviewed Jan. 31, 2022
It was hard to get in direct touch with a live person. It was more like an automated email service. That could have been a little better. I was trying to get ahold of somebody to verify that the driver put wrap on the windows because the windows weren't installed and it was raining. But I couldn't ever get a callback so the vehicle got rained in for seven days while it was being transported.
The driver was in contact with me the day before the day of the delivery. He couldn't make it into the neighborhood so I had to rent a U-Haul trailer and meet him at a parking lot. Also, they bumped me 150 bucks because of storing parts in the car, which makes no sense. The truck was inoperable. It had loose door interior parts. I asked if I could get some lockable bins then ratchet strap them to the bed so that way, it wouldn't fly out. They said, “No. You can put it inside the vehicle but it's got to be below the window line.” That is understandable so if they hit something, it doesn't fly out. I said, “I don't know if it's all gonna fit inside of there because it's a little standard cab old truck so there's not a whole lot of space." They said, "If the driver has to take the bins out and store them in their sleeper, it's gonna cost money.” He didn't have to do that, but they charged me extra. Nevertheless, I’d recommend SGT Auto.
We apologize for the inconvenience! We are known for our attention to detail and strive for ultimate customer satisfaction. We appreciate your feedback and your order will be audited to improve the quality of our service!
Reviewed Jan. 30, 2022
I had went with another company but they were giving me the runaround. So I contacted uShip and uShip hired SGT Auto. They said they got a guy and told me the day and time they were picking the vehicle up. The driver was there and picked it up. They gave me a window of delivery and delivered it early. It was great with SGT Auto. There was a $50 difference than the other rate but was totally acceptable.
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Reviewed Jan. 29, 2022
We chose SGT Auto because they provided a similar service to everyone else, but it was up to 100 bucks cheaper than the next lowest-priced guy. It was pleasant with them and they were helpful. They had a similar price to the next best guy. We asked for some sort of a discount so that we could make an easy final decision based on price and they were willing a $150 discount to the initial quote they had offered.
They picked up the car and about 48 hours later, they called us. We had asked them to call us an hour ahead of time and they ended up calling us about 30 minutes ahead of time, which was fine. The guy pulled up to the front of the house. They wanted to confirm who I was and which vehicle we had. Then they offloaded the vehicle right there on the street in front of my building. SGT Auto has great service, quick delivery, and best price amongst all the vendors.
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Reviewed Jan. 28, 2022
SGT was great. I always get three prices, and they were by far the best price. Also, based on all the reviews I read, they were legit. They told me that what they originally quoted me was only good for a week, and it was gonna be $50 more. Then they called me and said they’d get a driver on it within three or four business days, and they’d keep me posted. They called me on a Friday or Saturday and said they had a driver that could pick up that day and have it at the delivery location the next day but it was gonna be $50 more.
I texted the driver to see if he had a timeframe. He was driving and didn't respond. But we knew it’d be some time that day. We were able to communicate with him, but he didn’t speak a lot of English. He was super nice and did his job very well. The price ended up being $100 more than the original quote. But even at that, it was still cheaper than any other company I called.
Thank you for your feedback! We are happy to hear you’ve had a positive experience! We appreciate your business!
Reviewed Jan. 27, 2022
We have a car that was repaired in Utah and SGT picked it up. It was delivered the next day morning to LA. They changed the bill and put $200 more but it was okay. We're happy to move the car back with them.
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Reviewed Jan. 26, 2022
My wife thought the pricing was good. The representative, Leonard, was excellent, amazing, and communicated very well. He made sure that if we had any questions, he was open for communication. The time frame was better than anticipated.
Thank you for sharing your feedback! We really appreciate your business! Feel free to reach us back for your future shipments! Regards, SGT Auto Transport!
Reviewed Jan. 25, 2022
We liked SGT Auto Transport's prompt response, the price negotiation, and the delivery. SGT was able to find me a driver the next day. They were able to help. The communication was good. The driver let me know the day before where they were. And the day of the delivery, they called me a couple of hours before. So, it was a very good experience with SGT. I would highly recommend them to anybody who wants to ship a vehicle.
Absolutely great review! Thank you! Our team is happy to learn that your transportation went smooth! We value your time and your business! Regards!
Reviewed Jan. 24, 2022
It was a fair price, especially being so last minute. The only thing is, the pickup day ended up being a lot later than originally estimated, which for me wasn't a big deal because I was working from home. But someone else, it might have been a bit of a pain if we were expecting them first thing in the morning and they ended up not coming until the evening. Other than that, it went really well.
Thanks for leaving a positive review, and mentioning our service! The team here is so happy to read this review! Feel free to use our company again!
Reviewed Jan. 23, 2022
I had excellent communication. Any questions I had, SGT Auto Transport answered them for me. I had to push out my date for them to pick up my vehicle. So, they assisted me with that as well. From the date of pickup, they got it here in three days. Everything was straightforward. Also, SGT was the cheapest. Go for it.
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Reviewed Jan. 22, 2022
The process was pretty good. The driver communicated really well with us.
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Reviewed Jan. 21, 2022
I booked my shipping through uShip and they dealt with everything. The process was very good and I would highly recommend SGT.
Thank you for your kind words! We are happy to hear you’ve had a positive experience! We appreciate your business!
Reviewed Jan. 20, 2022
SGT was local where I was living at the time and they gave me a straight-up quote. They told me what it was going to be and they made me feel comfortable giving them my brand new car and send it across the country. They contract with the vendors, the shipper, and the shipping company, and we had a mutual location with the dispatcher company itself to pick up the car. The dispatcher communicated with me on a daily basis every 12 hours letting me know what date, time, location, and it made it in time exactly. The shipping was perfect and it was good for the price.
Thanks for leaving a positive review, and mentioning our service! The team here is so happy to read this review! Feel free to use our company again!
Reviewed Jan. 19, 2022
SGT had good service. It was very simple and easy to connect with them.
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SGT Auto Transport Company Information
- Company Name:
- SGT Auto Transport
- Address:
- 80 Orville Dr, Ste 100
- City:
- Bohemia
- State/Province:
- NY
- Postal Code:
- 11716
- Country:
- United States
- Website:
- sgtautotransport.com


