Protect My Car Reviews

I filed a claim once. It was an okay experience but they can be a little bit faster and better for the customer because when the car is expected to be done, the customer is thinking to have their car right away. The repair company will not release the vehicle until Protect My Car paid. They said that Protect My Car gives them a credit card over the phone to pay and that holds up the process a little bit longer. But, I got the repair then everything was great. I got the approval within a couple of days too.

I got ProtectMyCar when I first purchased my auto and it was done automatically through my dealership. I thought that the policy would protect everything I have on my car but the policy is useless. I've had it for about several years and there was nothing that the policy can do for me. It was null and void and doesn't cover anything serious. Any of the options that they give me, like the powertrain, it's on the policy but there's nothing under that policy that would have checked my car if it happened to break down or if I had issues with it. I've had to have a major malfunction before their policy would cover anything so it's worthless to me. I'm going to reach out to them and see if I can get a better deal on the policy or they can just reimburse me for the money that I gave them because I'm wasting money.

I thought about my car being protected for a long time. Then, I heard about ProtectMyCar on the radio, so I looked it up online and went ahead and did it. One time, something happened to my car and it had something to do with the company, Chevrolet. It had a recall on something and it happened to my car. They had to fix the belt and the park neutral reverse guide thing but I didn’t take it back in time for them to do it. I was almost in an accident because of it but ProtectMyCar was the one that had my car towed to the service place and it was right on time. It was also on a Sunday and that was what was so spectacular about it for me. Also, I had some work done on my car and ProtectMyCar paid for half of it. They really didn’t do any justice. So, I don’t want to be without it because if something happens to my car, I can’t afford a new one right now.

I only had to file a claim with ProtectMyCar once and I had to call them because I wasn’t sure what was covered. We also had to call them a couple of times because when I checked back with the vendor, he said he had not gotten his money, but all the information was with ProtectMyCar. I didn’t have a problem because ProtectMyCar gave him whatever number they needed to give him. Everything worked out fine for me. I’ve been trying to recommend ProtectMyCar to my friends who have cars because it’s a good deal.

Making payments was difficult at first for me because I had to come up with the money. But after speaking with the reps, they made it a lot easier for me because they were willing to work with me on a cheaper down payment. When I submitted a claim for motor mounts, the experience was good. I didn't have a hard time and the service was great. If I could afford it again, I would go back with Protect My Car.

My experience with Protect My Car was very bad. If I could give Zero stars I would. Initially I spoke with a customer service representative to research a warranty for my car. After hearing how much it would be I was hesitant to purchase immediately, so the representative offered to hold the price he offered for $20 (apparently it's subject to change from day to day). He said he could send me a packet explaining the benefits. I could look over it and if I was interested I could call him back to activate the policy. I agreed to this and a few days later I received the packet. After reviewing, I decided $4500 was too much for an 8-year-old car and did nothing.

I was provided a good experience by ProtectMyCar. I was very unfamiliar with the claims process but the dealership filed it for me. There were some things that I thought would have been covered but weren't but I was satisfied when they finally got the issue done. Also, submitting payments was easy though I had to get it reduced as I was going through some life changes. But it saved me a lot of money and either way, I didn't lose out. ProtectMyCar provided what I’ve asked for and worked with me to get where I need to be. I’m very satisfied with it.

I received a phone call from Protect My Car. I have another warranty on my car and I was gonna cancel it, and they had offered me a better deal, lowered the premium and a zero deductible like I had on the other one, so I stayed with them. Six months later, I needed to file a claim. I'd called and asked if something specific was covered, and they said yes. Then when I went to have it covered, they said it wasn't so it went back and forth with them that way. After the repairs were done, I wished that they would have followed up with me to make sure it was done correctly or if I had any other questions. Overall there's always room for improvement. I don't have a policy so I don't know what my benefits are, which is frustrating. I've never received my card in the mail so I have no way to contact them. I have payments setup to come out of my credit card monthly and I'd have to go to a credit card statement because I don’t know how to contact them.

ProtectMyCar has good quality and they are professional. I had no problems with the claims process, I call and I put $100 on the car. I used the roadside assistance and it was very quick and on time.

Protect My Car called me a couple of times and it sounded like a pretty good deal. And then I was stranded once and my battery went dead. And it took almost four hours before I got any service. But the other time I was stranded, I had a breakdown on the highway and it was real hot. And they pretty well made a connection pretty quick on that.

I learned about ProtectMyCar when my first warranty wore off. Submitting the claim has been a real problem because it seems as though they didn’t want to cover anything. The first couple of things that I submitted to them, they said they didn’t cover them. It would have been over 1.5 years since I had it serviced but they said they didn’t handle that so I wound up paying for those things myself. However, they had fixed two out of the three claims I have submitted and I was happy with that. But, while the car was in the shop, something else had occurred. It was similar to the front part of the car which they covered. Then, my card that was associated with it was compromised. Someone stole my numbers and started using the card so they cancelled the card. When they did that, it also cancelled the automatic money that was coming to the ProtectMyCar account.

The first claim I filed with Protect My Car was difficult. The second one was crazy. Once my car dealership made contact with them, my car was fixed right away because the car dealership has this policy they don't like their customers waiting. But after that, the dealership called me and said that Protect My Car won't pay. They asked for my number and I had to go back and forth with them a couple of times. Then, Protect My Car paid. The last time I needed it, Protect My Car called me for $1000 worth of work done, verified that I was the one who took the truck or the vehicle into the shop and they sent the approval right away. It was one, two, three, done.

I went online and started searching so I could save with the cost of car repair and that’s how I came across with ProtectMyCar. I tried it, and I got a couple of things like the oil change. When I had a problem with my car, I'd bring it to the shop. I'd tell the shop that my deposit’s $100, and the shop would pull out a claim. Then everything went quite okay and ProtectMyCar took care of it so that’s good. When I call customer service, it’s never a hard time to find anyone so that’s also great.

I don’t want to have anything happen to me without any coverage on my car, but some places do not take ProtectMyCar. I have to find a garage that would take the claim and they have to call the warranty company to get an okay on the claim. I took my car to 2 places and one of them didn’t want to accept it because they wanted money up front. Other than those, every time I call ProtectMyCar, I get someone on the phone who discusses the problem with me. I go through with it and I have good assistance. I would recommend ProtectMyCar. Other places have been calling me trying to get me to sign up but I always tell them I have coverage.

Protect My Car called me and got the extended auto warranty from them. I put in a claim one time and everything went fine. The claims reps were excellent.

I went with Protect My Car because of the cost. Submitting a claim to them has been excellent. The dealer did it for me. The process was easy and simple and it went down to the repair technician. They analyzed and submitted the bill, and I paid my deductible. It’s also very simple paying for it. I have it on auto pay and they draft it out every month. I have called in to inquire another vehicle. And as far as getting hold of a live person and talk to them, they’re pleasant to talk to and not a bunch of rigmarole of automated service you have to get through. They’re easy to get a hold of and they don’t haggle. So, I’ve already recommended them to three different people.

I had two other auto warranty options from the advertisements I received in the mail when I first purchased my car. ProtectMyCar ended up being the most reasonable for me, and so far, so good. I submitted a claim over the phone and the process wasn’t difficult. Plus, their representatives are friendly. There was a time where it took a while for them to come get my car but everything was fixed. It’s been a good experience.

I've had ProtectMyCar before, then someone recommended or reminded me of the company so I got my warranty from them. Their warranty’s within my budget, and paying for it is easy as far as now. So, I’m fine. When I had a claim, the dealership submitted it for me, so that was a good experience. I was told the issue was the converter. I had a deductible of $100 and I just had to pay my part. They also got me a loaner vehicle, so that was great, too. Then I got my car out and they totally fixed the part. But I’m having an issue with the people who fixed my car because now, it sounds like a diesel truck. I’m going to go back and find out what’s going on, but as far as my experience with ProtectMyCar, it was great, with very little to no hassles at all.

I needed a warranty for my vehicle. I got Protect My Car and when I had a claim, their rep handled it perfectly. I didn't have any wait time and everything went smoothly. The one thing I love about them is they're very affordable and when you can't pay, they work with you. I like them very much.

Protect My Car looks decent and it was listed as a good program. I filed a claim when my car broke down. I took my vehicle to a body shop because my battery connected to the engine. I got a few more days out of it once I got that fixed. Then I had put it back in the shop because something else was wrong and it needed a whole lot of work. Instead of being able to pay for it right then and there because I am on a fixed income, I had to give that car back because it was a lemon. So now I am without a vehicle. I would not recommend someone that is on a fixed income to go for that program. They’re going to need to have $35000 at the end of the premium fixing the car. Some people don’t have $35000 right on hand because they are on fixed income. Therefore, that’s not a good plan for them. But their roadside assistance is very good.

ProtectMyCar seemed like a good deal at that time I got it. But so far, none of the claims that I have submitted have been approved. We submitted two claims and one was for the power steering. When I called, they just told me to have the shop call. Midas, the repair shop, called about three times but they couldn’t get in touch with them. So, they stopped trying.

I wasn’t sure if my warranty was getting ready to go out so I thought to just get one at that time and went with Protect My Car. They were right on the things they said they would cover. I recommended Protect My Car to my son.

I desperately needed an auto warranty for my car and Protect My Car was cheaper than the others. When my car had a problem, I did the claim online and I was able to get help. But I’m not very good with technology so I usually call. And whenever I do, the people I speak with are very pleasant and helpful. I also had a problem on the road one time and they came through. They were very good. Plus, making payments for the extended auto warranty is easy because I do direct deposits so I don’t have any problem with missing payments and forgetting to pay. I’m very pleased with what I’m getting from them so far.

ProtectMyCar's coverage sounded pretty good and have reasonable pricing. But when I tried to submit a claim, there are certain things they did not cover like the electrical. I took my car into the shop and they were saying that they didn't cover that.

I have Protect My Car since 2006 and everything is going well but I haven't had to use it. I'm hoping that if I ever did, Protect My Car would do what it says it'll do. Though I feel that if I needed it, they would help me.

I like Protect My Car's coverage and it's something I can afford. Every time I had a problem, I’ve been able to call them. They’ve handled everything recently. I’ve taken my car to the shop three times and they worked really good. I give their reps my claim number, phone number and all the information. They call, check, verify, and then they call me back and tell me what the price is going to be. So I won’t have to pay out of pocket. There has been one issue that they didn’t cover, but I pretty well handled that myself.

The AC and power steering of my car shared a hose and the fluid that's pushed through it. However, when there was a problem with the power steering and that particular part, ProtectMyCar said they didn't cover that because it was part of the AC system, although in this vehicle, it was also part of the power steering. So somebody told me that I got to call ProtectMyCar back again and tell them that. It took about three or four times but they finally accepted it. I also ended up paying a $400 deductible when it's just a $100 deductible. I'm very disappointed. I still have the service but I know there are other services out there. I have other vehicles that I paid off and I'd need a warranty for them so I'm going to look into something else.

Right after I got my car, I was flooded with junk mail and phone calls about warranties. I thought about it one day and decided to take advantage of Protect My Car. There was something that I needed to get done with my car that I didn’t realize but it all worked out. If I didn’t have Protect My Car, I pretty much would have been in a world of trouble.

It has been good since I had Protect My Car. I used it to help with my car and then again for an oil change. At first the shop didn't know what Protect My Car was, but after Protect My Car called them, they figured that out.

I really like Protect My Car. I’ve been with them for almost a year and their representatives were pretty clear. They replaced my air conditioner. It was over $400 and the only thing I paid was $100 to get it fixed. But there was one thing they didn't cover when I submitted a claim. I spent over $1,000 for my rack and pinion. I thought it was in my contract because it had something to do with the motor and engine. Overall, it's been a good experience and I recommend them. There was another car protect company that was trying to get me to change over, but I told them I was satisfied with what I have.

When I first joined, ProtectMyCar would show nice things about the deal, but they’re terrible! I put my car in the shop, called them and they received a quote. The price they charge me and what they charge the insurance people are different. This is what happened with every shop I went to. I don’t think that’s legal but these people are getting away with it. Anyway, ProtectyMyCar asked me to send $1,500 so they can pay for the repairs. Why aren’t they paying for it! I’m using ProtectMyCar when it might have been just me. I wound up paying $721 to the shop instead of $1,500 through ProtectMyCar.

I've only had to submit one claim with Protect My Car, and everything was handled like it should have. All I had to pay was a deductible. It was an awesome experience, overall.

I'm dissatisfied with Protect My Car. They're all pretty hectic and can use a lot of improvement. The claims process was difficult and I was denied. I was told that Protect My Car wasn't going to cover my claim because it was a pre-existing condition. That didn’t make sense to me because they knew the car was used when I bought it and that meant that they could pick out what they wanted and what they didn’t want. Also, what the dealer said was wrong with the car wasn’t really what was wrong with it. Protect My Car and the dealer are professionals but nobody did the professional work. Also, I didn’t like that the rental is not really a rental reimbursement and that this wasn’t explained to me when I first bought the warranty. I still might be shopping for an auto warranty when I get time. If I could find something better that I like then I'll switch again.

I'm okay with ProtectMyCar. I have and would recommend them to a friend. So far I'm happy with what I have. I was just a little unhappy when I tried to use the warranty two months ago. I used my warranty to get a heater core put in my car. I was told by Chrysler that it was covered-- all of it. I just need to pay my deductible. But the warranty did not. The whole thing was $1,600 and the warranty only paid for $800. So, I ended up paying an additional $800.

I wanted a protection program for my car and Protect My Car came in the mail first so I chose them. I've been satisfied ever since. I've used their service twice. I took my car in to get service and the dealership called them for me to get a claim done. The representatives have been very kind and helpful. However, the only bad thing when submitting a claim was the long wait time to speak with anybody. You stay on the phone for about 30 minutes. But, once you got through to someone, it was very easy.

I was looking for an extended coverage warranty, so I went with ProtectMyCar. When I submitted a claim, they didn’t tell me that they were sending out an adjuster to come and look. Overall I had a good experience with them.

I’m not very happy with ProtectMyCar. When I needed the warranty for the repair of the engine and the replacement of some parts of my car, I wasn't able to use it because despite all the coverage from ProtectMyCar, the Honda dealer was still charging me $2000. I couldn't even change the oil because I had to pay for it. I'm paying for something I can't even use.

My husband had warranty with ProtectMyCar. He then gave me information about it and then I got one for myself too. At first, I didn’t really like how they were helping me with the transmission. I had to get a new transmission for my car and I thought that they would just grab one. But there were a lot of problems with it and I don’t know if it was the dealership or them. But they ended up getting all the parts. I have my car now and it runs really good.

I looked up insurance on the internet and ProtectMyCar was one of the first three companies that popped up. When I called them, they actually answered. So, my call wasn't going to somebody that was open from 9:00 to 5:00. They had people there all night. Anything I do with them is easy. I just take my claims to the dealer, and the dealer handles it. Then I just come back, sign the paper, and we're finished. My payments come right out of my checking account and it's only $101 a month which is not bad. They did everything I have ever asked and were very good.

It's going great with Protect My Car. Submitting a claim to them was fairly simple. Everything was straightforward. They told me the statements and events, and our scores seem to be fine.

Our warranty for our vehicle was expiring and we needed an extended warranty so I looked over on the internet and saw ProtectMyCar. They have a reasonable monthly payment and they offer really good benefits within coverage. My husband looked it over and he decided he wanted to go with that. Almost a year after we've been with ProtectMyCar, our engine light came on and we took advantage to have it checked. It was the transmission that needed repair. We put in the claim and they got back with the shop and went through everything and fixed it. Now our truck is running well. When the shop submitted the claim for us, they had a problem faxing over the work order. But ProtectMyCar waited for it, went through everything and approved it right away.

ProtectMyCar was one of the first warranty providers that called me. There are other companies out there, but I chose ProtectMyCar because they made it possible for me to get a warranty right away, and it's within my budget. Funds were really tight and I wasn't thinking I was gonna be able to get it at that time but they gave us a discount because I have disabled people in my home that I take care of. When submitting claims, I give the repair place the information. When they figure out what's going on, they call me and let me know how much it's gonna be. Then, I ask them to call ProtectMyCar and they do and give them the amount. I will then receive a call from ProtectMyCar with the reduced amount and I pay them directly. ProtectMyCar calls back and pays the repair shop. The process is not difficult for me.

I was looking to get some protection for my car and came across ProtectMyCar. I called and spoke to Chad. He was a good representative and explained everything pretty well, so I just went ahead and signed up. However, I went to Jiffy Lube and they don't take claims over the phone so I ended up sending the bill to claims, and I haven't received the refund. But other than that, everything was good. I've actually sent a couple of my buddies and my little brother on.

I have a 2001 car and I had put in a motor in it. I heard about ProtectMyCar and the different plans. I was curious and I thought I was going to try it out. I didn't want to purchase another car so I want to be protected in case something major happens. They worked with me really good because I had a stroke and I'm disabled. They have a disability plan that could better help me in the payment. I use the oil changes and I like it. The rental car benefits are also there if I need it.

I've been with ProtectMyCar for over a year. When my transmission went out I had to go through hell just to get a transmission. It was like pulling teeth. And when I finally did get it, it was a used one. I had to take my truck back and forth to the dealer four times because ProtectMyCar.com kept giving the dealer a runaround as far as covering the parts. And the only thing they covered was the transmission. They didn't pay for seals or anything like that, which is a bunch of BS. I had to pay off the rental out of my pocket which was another $200 or $300, which I shouldn't have had to pay. I'm still with them but I'm not happy with them. It was a horrible experience.

At that time I thought Protect My Car was a big company. But everytime I go in the shop, they’re always trying to find some way to get us try to pay. I’m setting up to submit a claim for the one that I have in the shop now. I have a problem with the engine and they said it wasn’t in the contract. Even with my truck, I had difficulties because they were always trying to get off in paying for something. They said they aren’t going to pay for the fuel pump because it was listed as something else. Last month, I was annoyed doing it with the car’s ignition control port because they said it's not listed in the book. It’s not listed because the book that they’ve got have older cars. To work on more sales, they don’t upgrade what they will cover. New cars have injectors, they don't have spark plugs. They say like normal wear and tear, you need to take care of it. But it’s not normal wear and tear when you need to get out with 5000 miles on it.

ProtectMyCar is not completely forward about what they do. When you call, you get different people. They don’t have their game together. Most of the time there’s no one there to really answer your questions. My particular claim was a transmission claim since my transmission started acting up. I called the claim in and they replaced the transmission with a used transmission. It was done at the Dick Smith Nissan dealership, and when Dick Smith installed the used transmission in the car, we got it back four days later. We also got a rental car through Dick Smith that was paid by the warranty company.

I needed and wanted some warranty on my car and so I signed up with ProtectMyCar. For the most part, the rep was able to explain the coverage and answer my questions. However she told me that my payments will be $74 a month, but it's actually $75 a month. Also they didn't warranty something I thought they would. I had repair done to my car due to bad coils which was causing starting problems and they said that they didn't cover that. But other than that, they've been okay.

I’ve had Protect My Car for a couple of years and I got it for my son. They were the first one that I called and I liked what they offered. Submitting a claim is fast and they respond to the dealer quickly once they diagnose the car. The deductible is reasonable, and it’s not hard to make payments. Even my son had no problems with it. I used roadside assistance and it went well. The tow gentleman called me that he was coming to my house. It was less than 30 minutes. It's been wonderful for me, and I really appreciate having them.

There was a part that went out in my car and I’ve used ProtectMyCar. My mechanics took care of it all so I didn’t have to go through their claims reps. I was satisfied and I didn’t have any problem. It came in handy that I didn't have to come out with the big bills. So that was rewarding.

I got an ad for ProtectMyCar and decided to use their service. They've been nice and they explained the coverage well. I've submitted a claim and didn't have a problem. Everything was okay.

The dealer submitted a claim to ProtectMyCar and it went smoothly.

It was a fine experience with the ProtectMyCar specialist. I just didn't realize that when I purchased the warranty, I would have to pay half because my car, a 2002, was older. It wasn't explained to me in that manner until it was time for me to use the warranty when I had to get my transmission fixed about three months ago. So I was a little lost. The customer service agent should be a little bit more mindful of what they're telling the customers because corporate properties are losing customers. But it's fine now. I have the opportunity to use the warranty and it works fine. The mechanic whom I brought the car to was unaware of the warranty. But once he found out what was going on, he was more than willing to use it. Once the process and contract got started, everything moved along. At this time, everything is okay and I have recommended ProtectMyCar to a friend.

I did a little bit of review of ProtectMyCar and I was satisfied with what I saw. So far, I'm happy with the coverage. When the car has issues, I call it in with ProtectMycar and they get in contact with the repair services. So far, it's good. Making payment for the items wasn't complicated. I paid the deductible and the rest was taken care of by ProtectMyCar. I'm very happy with the service, it's incredible.

I needed protection and ProtectMyCar was there at that time. I have submitted a claim over the phone and didn’t have any problem with it. The reps were friendly and they handled my claim expeditiously. I don’t have any complaints with ProtectMyCar.

Protectmycar sounded that they have a better plan than others so I went with them. They gave me free oil changes then when my car broke down because its alternator went out and I had to rent a car. But they didn't reimburse my rental fee which was a couple of hundred dollars because they said my car took so long at the dealership. The dealership I took the car to was backed up so it sat there for a couple of weeks before it got fixed. Protectmycar didn’t make it clear to me that they weren’t going to cover the rental. Besides that, it's okay and when it came to the repair of my car, they covered most of it and I just had to pay $100. It was a trustworthy experience, overall.

My mother had transferred her car over to me and she told me that she had ProtectMyCar on it. They were able to get everything transferred over without any problems. Everything’s working out as it should so I have no problems with the company.

They explained everything in detail and what would happen with the policy. When I submitted a claim, they took care most of the things. They gave me a discount on most of the work I needed done. There was a couple of things that I thought would be covered that weren't but it wasn't that big of a deal. It's a pretty good warranty company so I'm going to stick with it for a little while. I definitely recommend them.

I have an older car with low mileage so I don’t do a lot of traveling or miles on it. So far, I only used ProtectMyCar one time since I had it. When filing a claim, it depends on where I go. It’s really important that people know where vendors are going to be responsive in a town. Otherwise, it’s a crapshoot. When I used my normal person that I would use for service, he couldn’t get through to ProtectMyCar and he chose not to go with them at all so I ended up having to pay.

So far, I'm satisfied in submitting claims to ProtectMyCar. However, when I submitted a claim once they only covered part of it and not all of the extra pieces when I was told that if anything goes wrong with the engine, they've got it covered. But in the last claim I had, they covered anything that went wrong with the engine that had jammed.

I wasn't happy with ProtectMyCar. It was difficult submitting a claim and wasn't what I thought it was gonna be. I have a guy that I go to, to work all my vehicles and I already know that no one can beat his prices and I tried to tell them this, but they wanted to wait and look around to see if they could find someone that will do it cheaper but they couldn't. So they came back and told me, "Okay, yeah. We'll go ahead and do this, but you got to pay us all this money that we give to him," minus whatever it was supposed to save me.

I signed up with ProtectMyCar because I thought they were comprehensive. But when I submitted a claim to them, it took them a week before they came up and looked at the car. Then they ultimately denied the claim saying the car could run without it being fixed. They have to wait until it's completely broken. If you have a part that needs fixing, it has to be completely severed in order for them to fix it. If I had known that, I could’ve gone to the other two companies. I was already going to have to come out-of-pocket with fixing what is not covered which I went on ahead and paid for. That one was fine and I get that. But the other issue is actually covered under the warranty but yet it’s not covered because it’s not severed. So I’m very dissatisfied with ProtectMyCar.

My experience with ProtectMyCar has been hassle-free and great. They worked with me and got the payments for the warranty down where I can afford it. Moreover, submitting a claim with them has been fine. The Dodge place did it for me and I didn't have to do anything. I would recommend them.

My warranty was expiring and someone from ProtectMyCar called me and we went through all the basics. Recently I submitted a claim but it isn't finished yet. They paid for the water pump on the vehicle and I'm still waiting to be reimbursed for the rental car. My interactions with anyone I've talked to were usually fine. It’s been a favorable experience so far and it's an affordable warranty though I wish they would cover more.

Our car's older but it's only got 76 something miles. It's been a good car but we wanted to have an added insurance on it. ProtectMyCar sounded good so we signed up with them. I've submitted a claim with them one time and the process was good. We just took our vehicle into a shop and that was it. It was painless for us.

ProtectMyCar seemed to be good, but it's hard to ask all the questions. I got DriveLine, which I wasn't happy with. It also doesn't make sense to me that they don't cover the bearing on the axle as far as DriveLine. The mechanic told me to double-check it because they told him I wasn't covered, and they covered it. I also had problems with them that they didn't want to cover. The first thing was the transmission. I ended up calling the attorney general's office because they didn’t want to cover it. I guess they talked to him and they called me back and said they would cover it. But the reason they gave me is it was a pre-existing condition. However, when I drove the car, it started getting worse. I thought it was an axle making the noise, but they said it was the transmission.

I'm very happy with ProtectMyCar. They're very nice and always helpful. I kept getting calls from other providers, but I am going to stay with ProtectMyCar. I’ve submitted two claims now. I have a new car so I don’t have a major problem. They also offered me a rental car, but I do not rent. They help all the time if I have any problem. I'm very satisfied.

I went to my Honda dealership. They offered me a protection plan and thought to Google it first. I looked up ProtectMyCar and got an auto warranty from them. I have done automatic payments for it. When filing a claim, I go to the dealership, hand them over my insurance book, and they call ProtectMyCar who covers the engine, the cooling system, and some other things. But then, there are other things like the muffler, catalytic converter, and the sensors which I paid for myself. If I decide to keep this car, I will see if there's an auto warranty company which also covers the catalytic converter. I won't recommend ProtectMyCar. I tell people, "Find out about these things. Go to a company that covers your sensors and catalytic converter." Maybe as I learn on the way, I'll find out something more to add to that.

I was looking around and ProtectMyCar deposit was cheaper and they took the mileage and stuff. The dealership where I went to was hands on with them with the claims process and they didn't give me a problem. It's pretty good and it worked fast. But when I got the car fixed one time, my deductible was $100 but the dealership tried to charge me more than what I was supposed to pay. I had to call ProtectMyCar and they got that straightened out with the dealership. Overall, the company is reasonable which you can depend on if your car needs to be fixed. People won't have a problem and the job would get done. They're a good company.

Somebody called me and talked to me about ProtectMyCar. She made it sound good, and I went with it. I've had the warranty for almost a year now and when making payments for it, it's taken right out of my account, so my money is on time. But they were not taking care of what they needed to take care. My car broke down in November or something happened to the transmission so I called them to submit the claim in. The car was at home first and the representative told me I could take it to a shop. I found a place to get the car fixed and called them back with the price. The mechanic also called them. But they never called me back to authorize the car to be fixed.

I had one claim before wherein my vehicle had to be worked on and the dealers tried to charge me a certain amount of money. However, ProtectMyCar told me that I was only supposed to pay a certain amount of money. They called the dealer and they straightened it out, and that supposed amount was what I had to pay. They came through on that one for me. My interaction with their reps was good and pleasant. Also, I got one free oil change. Overall, I'm satisfied.

Submitting a claim to ProtectMyCar was easy and hassle-free. We only had to do one claim and it was about the transmission. First, I had to call them to find out how everything went. They let us know that the shop had to be ACA-certified. Then, we called the shop and let them know that we have ProtectMyCar and they gave us the price. They submitted that information to ProtectMyCar who told us how much we had to pay them. We paid that amount and got the truck back. Also, I was on automatic payment so the amount for purchasing our warranty came out every month. I didn't have to worry. You know what you're paying for upfront and there's nothing added at the end.

I didn't have to do anything during my claim. The dealer did it all for me when they found out what was wrong. I've always taken my car there so they're the only ones that has serviced it and got a record of everything. I keep the maintenance up on the car. They contacted Protect My Car and then they came out, looked at the problem and okayed it. I didn't have to pay anything. I was surprised. I could have had a rental car but I had to wait till Protect My Car had seen what was okay to work. It was only going to take the next day to get my car back so I said there's no sense in renting a car. I may let my daughter know about Protect My Car. She has a Ford and hasn't put any kind of policy on it yet.

ProtectMyCar is good. The representatives have been very prompt to get back. They let the customer know how much everything is. The mechanic does the submission of claims for me so it's a painless process. Still, it got to a point where the amount I had to pay was a little over. I wish I could get stuff done without having to pay a big amount and get on with more coverage.

My husband did the research on trying to get a warranty and ProtectMyCar called him and then they called me. We had some work done a couple of weeks ago and ProtectMyCar has been great. They helped get some of the problems that came up on the car fixed. The warranty is worth paying every month. We just got an '04 Chevy Venture minivan and I'm interested to know if that would qualify for a warranty with ProtectMyCar.

We have had Chrysler's extended service plan and then when that expired we went over to Century, then to another company, Mopar, and had them for a couple of months around. But then the next time they were due to renew our policies, it was going to be as much as $100 more. And it wasn't even going to be for a longer period of time because they would only cover cars for how many miles. And when we look at the mileage, I told myself that I'm going to lose at least 6 months because I'm going to reach the miles before the time expires.

I talked to Robert, a representative from ProtectMyCar, and I felt confident about the way he explained everything to me. I had my first experience with them when my transmission went out on my truck, and I was told what to do. They were there for me and when I called them, and they got on it real fast. They said they were doing this and that, what they were on and that they'll let me know what the next step was. They followed up with me real well too. They sent me a booklet and I followed all the instructions to a T. I also got advice from ProtectMyCar. They went ahead and took care of the problem and I only paid $100 for the deductible. The whole transmission changed up which was the way to go. There were no hassles and I was happy.

Protect My Car is very worth buying. Their prices are better and they're very reasonable. Whenever I bring the car to get worked on, there's never an issue. The mechanic takes care of the claim process and they get paid quickly.

I'm happy with the service I get from ProtectMyCar. They’re very helpful mostly when you have an older car. You will feel more comfortable about the service and you don't need to worry. They’ve done work on my car and I spent $200 while the company covered maybe $700. I highly recommended ProtectMyCar.

The claims process was good when I had some window regulator issues that I had to remove. However, there was a time when I was disappointed in the process. When I was in California, I had an issue with my coolant system. It was leaking, and I had to take my car in for a little inspection of some parts. I took it in before I made contact with ProtectMyCar. Then I called customer service, talked to one of the managers and he said he would see what he could do about reimbursing me some of those expenses that were related to the repair. But I never heard a thing back from the guy. I could've been happy just to hear someone say, "I looked into it, we couldn't do it." But nothing. The only redeeming service was when I had to have that part replaced here in Florida since my relocation here, and ProtectMyCar were reactive to that. I was ready to give up at that particular point until that redeeming service.

I was reading reviews and ProtectMyCar seemed to have good reviews compared to others. I submitted a claim with them and it was really smooth. I also used their roadside assistance when I had a flat. They came here fast and it was good. I'm satisfied with everything.

It's been easy making payments for ProtectMyCar as I do it through my computer. When I need to submit claims, I take them to a shop. The shop does all the work and submits the claim for me. ProtectMyCar takes a picture of my car and pays for what I have to get done. But they don't show you what they're going to do. And there are some stuff that they said they wouldn't do because they weren't included with the warranty.

I talked to one of the guys from ProtectMyCar about the price and how much I have to pay because I was on a fixed income, and they managed to work everything out for me. It was a good and easy process. And when I had to get work done on the bearings on my vehicle, I filed a claim and that's taken care of by ProtectMyCar. They did great for me and helped me out a lot. Plus, the reps were very easy to talk to. AAMCO Transmissions did the work on my vehicle and the only thing is, they didn't fix the thermostat. I thought it was covered on my warranty but they said that it wasn't so I'm still about to get that fixed. However, one time I called ProtectMyCar for my battery and they came out very quickly and gave me a boost. I'm happy with the help I've been getting from them so everything has been going smooth. I'd recommend them.

I read about what I thought was something I would want from ProtectMyCar but when I tried to do a claim with the company, they refused it and said it had to be this part on the left side, not the part on the right side. They weren't clear with that when I had signed up.

I thought ProtectMyCar was a good incentive in terms of paying a monthly fee and for any type of damage or stuff worn out under the hood of a vehicle. I've had a few people say not to use them because they're not great but I said I'd give them a try. I've been with them for about 18 months. However, along the haul I found some loophole where it wasn't to my advantage to get whatever I wanted to get fixed. They also didn't want to honor my transmission so I dropped them and I won't be going back. It's a rip off and I am appalled. I'd get all my military buddies and tell them not to utilize ProtectMyCar. I know of a few people who have them and I'm going to press hard for those people to drop them.

Sometimes it's been difficult to process a claim because when we go there, we have to wait for an hour or so before the dealership would get approved or not. And sometimes my husband had to be at work, so I had to follow him to the dealership then take him to work. The policy said that they'll rent him a car but we never got it. The two- or three-hour wait is keeping him off his job. That's also why we have not used any of the other benefits that they offer. And they still did not approve the rental car for the time my husband's truck was being fixed. They said, during the hours that his vehicle was being fixed, he didn't need a rental car. I told them he needs it to get to work, but they still didn't approve it. They're not holding up to the end of their bargain. They automatically draft our payment for the warranty so I don't see why it's so hard for them to do the approval. This is why we have been looking into another agency.

Both of my vehicles are older and they have high mileage. I liked that ProtectMyCar didn't discriminate on that. A lot of other companies that I called did. It was either the mileage was too high or the car was too old. When ProtectMyCar told me it wouldn't be a factor for obtaining a warranty, it was great. We've now been with them for at least three years and there was only one time where the experience with my claim was arduous. I hope they could cover slightly more stuff and possibly extend their hours. I'm on the West Coast and in order for me to get my car to take advantage of the warranty, it has to be during the operational hours of the company in Florida. So sometimes I'm not able to get the service because they're closed and they close on weekends too. At least be available on Sunday where, generally, everybody is pretty much off.

I had two cars when I signed up with ProtectMyCar. With my Mercedes, I knew that whenever I needed things fixed on it, it was going to be very expensive. From a previous experience, the Buick parts were expensive as well. So, I thought that a warranty would cushion it a little bit. However, everything so far has not been covered no matter how expensive it is. There was one time when they said they will pay half of the deal. They paid about $450, but it took almost a week if not more for them to come out.

I submitted a claim for my vehicle's gear shift. ProtectMyCar reworded the contract and said the gear shift wasn’t covered. This happened twice. I would like for them to live up to their contract to which they don't commit. I’m very disappointed and I’m looking elsewhere for a different provider.

The reps at ProtectMyCar have been good. The warranty is also reasonably priced. I had one claim when something was wrong with the regulator and the motor, and the motor was getting slow. I took the car to the dealership, they did the claim, and I had no problem with it.

I've had ProtectMyCar a long time ago and they've been good. Submitting a claim has been fine. My dealership calls them and they tell me what's covered and what's not, and how much they would take care of. For the most part, they've been able to take care of any issues I've had. However, there are some issues that aren't covered.

I've filed one claim in three years and it went pretty smoothly. It was all handled by the dealership. Making the payments gets a little tight sometimes, but in the long run, it's worked well. I wouldn't have had to call them a couple of times to get billing pushed back a week or two. They were more than happy to do that and the rep's been very accommodating. So far, so good. I would recommend ProtectMyCar.

ProtectMyCar's price was reasonable, and I had been checking for a while and ended up going with them because I wanted to hurry up and get my claim over with. The mechanic at the car place made the claim for my vehicle's air conditioner and he raved about ProtectMyCar. He said they had no problem with ProtectMyCar who was gonna be paying everything that should be paid. They were happy with it and I was too. It was as easy as it gets.

ProtectMyCar's customer service is excellent and I like their rates and prices. Submitting a claim with them was awesome. I had to have my engine replaced. I thought that it would be a big hassle, but it wasn’t. The mechanic reached out to them. We called and the claim was basically handled right away in a reasonable timeframe. It did take them a little longer, but they are true to their word about their work, about what they offer and do. They were easy to get a hold to and even when the customer service spoke to us, they were clear. It was a really good experience. It was also easy making payments and ProtectMyCar really worked with the client. I'm going to keep them and I would recommend them.

ProtectMyCar warranty is an awesome program. Everybody should have it especially if you have an old model car that's out of warranty. I love it and I recommended it to my brother. It was quick and easy to file a claim. The mechanic did it for me. I gave the number and he took care of everything. I like ProtectMyCar.

ProtectMyCar.com has been great. They have a good deal over some of the others I've looked at. Others didn't have the coverage and the benefits that ProtectMyCar did. The rights were good and the ease of use of the program is great. It's on my daughter's car and my name's on it too. Submitting a claim was easy. I went to the car dealer and they made the call. They found out from ProtectMyCar what our part would be and what they would cover. They told me and we proceeded after that. I didn't know I was going to have to use it as soon as I did. But it worked out wonderful and I liked that it had the free oil changes. Payment is easy as well. I just set it up on auto pay. They're worth my money. It's inexpensive and they'd do what they said they'd do without any problems. I love the service and I highly recommend it.

Signing up with ProtectMyCar was pretty easy. We agreed to the price I was comfortable with. But there were some things that are not covered that I wasn’t told about or weren’t explained. So when I tried to get a pollution pump serviced, the dealership called up and told me that it wasn’t covered. But, while my vehicle was being serviced, they took care of the rental car for me.

I've had my service mechanic submit a claim to Protect My Car several times and it has been done quickly and professionally. However, I didn't like that we had to pay 50% upfront and we got the Elite. But still, they got the job done and I liked the service.

I filed a claim for my vehicle's transmission. The auto shop submitted the claim and they're very strict with their rules. They look for all excuses and they promised to build my transmission but they delivered one from a junkyard. I made a follow-up and the mechanic said that Protect My Car told him that it's in their policy and it's up to them which transmission to supply. Everybody has to read the fine print. On the other hand, I've used their 24-7 roadside assistance and it's great, particularly the company that came.

I've submitted a claim to get my car fixed and oil changed. I had to wait for ProtectMyCar to call back to let the auto repair people know what all was going on. The process was fairly difficult to start because I've never done it before, but that's normal. ProtectMyCar should at least send the startup thing to the people that buy it so they have the information there, instead of having to call them up and find out the steps that they got to go through. Next time, it should be easier now that I know what I’m doing.

I had another warranty on my car and they didn't cover some parts. ProtectMyCar adds more coverage on the car like the catalytic converter, and that’s the reason why I chose them. It was easy to sign up. All I did was pick up the phone when they called me and that was it. It's also easy for me to pay. I just call and tell them to take $40 out every month. If somebody would come and tell me "What warranty would I use", I would recommend ProtectMyCar.com. You pick your payments, and you pick the facility that you want to get your car worked on.

The ProtectMyCar reps that I spoke to over the phone were fairly decent, and making payments is easy because I do it with my credit card. However, it takes forever to get stuff done. My truck sat in the shop for over a week just to get answers. When the shop looked into it, they had to call ProtectMyCar and get approval for the repairs. It ended up taking too long to get your vehicle back and they're not clear on how the payments go to the shop. When I spent $2000, I've only saved $250 on the repairs. That's not worth my monthly payment of 50 bucks. It was a disappointing experience and I'm planning on calling ProtectMyCar to cancel my service.

I got a couple of older cars, a 2002 van and a 1995 Buick Riviera, that are both covered under ProtectMyCar. It is a good name, but I thought a couple of times that I was going to get out of it because I didn't feel like I was getting the response that I wanted on some smaller items. But like everything else, they protect the larger, more expensive items and they don't cover regular operation maintenance and wear that happen, such as brakes, because that's a regular operation maintenance. They sent me a little booklet that showed the picture of the car with the items they cover.

Overall, my experience with ProtectMyCar has been good. Submitting a claim with them has been easy. I do it over the phone, and their claims representatives were friendly and answer all the questions. It is easy to make payments for the purchase of my warranty as they just debit it off my card.

I was on vacation when my coverage with another company expired. I shopped around for another membership because my car is expensive to fix and got a call from ProtectMyCar. They told me the whole deal and I bought it. When I had the issue with my car about 7 months later, I figured I didn't really need them because everything was paid out-of-pocket. They made it sound like they paid because I had to go through them and the garage had to go through them. But I ended up paying for the whole thing on my own when I added all the numbers. For example, the claim was $1,000. What they did was take $1,000 out of my credit card and then they paid the garage. Because they took the money in advance from me, they ended up paying the garage. They made it sound like they paid the garage but they didn't pay anything.

I don't feel like ProtectMyCar sticks to their word. When I filed a claim, they told me that if I bought an engine, they would help me pay for it and my repairs. And now, I'm not that mad but I don't want to be affiliated to them.

Wow, what an experience! I called Protect My Car to get a price on an extended warranty for my car. The first guy I talked to was a smooth, fast talker, had the "script" down perfectly (even though the "script" was highlighting some things that were not important to ME, but he didn't take the time to understand "ME", he just launched into their standard sales pitch after a couple of questions).

I chose other auto warranty providers in the past and they didn't do what they say they will do. They say it but it's false advertisement. I chose ProtectMyCar to see if it works and it does. They said if I didn't like it I'd get my money back. When I called them and I had a problem, it could have been major but they do maintenance if people have something going on with their car and they wanna take it in and have it looked at. They're straightforward with getting the car fixed. I talked to the guy and I trialed it first. I had an older Mercedes and the maintenance or the programs they have are very expensive.

My recent claim with ProtectMyCar went fine but there was some confusion because I prepaid for it in advance but it took a while to get the check. Then they covered about a third of the repair cost so I wasn't happy about that. Hopefully my truck wont give me more problems and I won't need it. When I was purchasing the warranty, they listed off a bunch of different sets, like having a cap for specific things and I didn't know that. So lesson learned.

Claim submission at ProtectMyCar totally stinks. I lost the serpentine belt, they towed my vehicle in, and put the repair in. According to the contract, I had to pay 50% plus $100 deductible and they only pay 25%. They processed the claim, dealt with the mechanic, and he evidently got paid. But the motor that they got to replace it with was broken and didn't work. He's on the fourth motor now. They're using used motors and a good one for that particular model is tough to find. I feel that the claim should have included a new motor because it's 70 days now, and I haven't got a truck. It's ridiculous. Then they noticed it needed additional parts and said, "Oh, let's start a new work order." I said no as that's another $100 for me. They said they thought they had gotten a good used motor, and I said what they thought and what we got are two different things, and I'm paying for their lack of knowledge.

ProtectMyCar called me on the phone and the representative explained everything good to me and said that everything under my hood is covered. Everything was good on submitting a claim and I did it over the phone. When I took my truck to be fixed, the sensors and some other things were wrong, and I came to find out only certain things are covered and they did a motormouth. More so, making payments for the warranty was easy but they would change the date and every time they would send it through, I wouldn't have enough money so I had to pay overdraft fees three times. I've seen a counsel and I told ProtectMyCar I don't want to do it anymore.

I had a rough first experience with ProtectMyCar. I hadn’t had my policy very long and my transition went out on my car which I didn’t expect because it was just put in in 2013. I called them and turned my car in and then they sent somebody to the place where I was gonna fix that. At first, they turned it down because my tires weren’t the correct size on there which I did not know. I had to call and the lady I was dealing with fought for me to be able to get it done, but it’s taken them a month and a half to get it figured out. But since then, I've gotten new tires and I went back to the original tires in case something else goes wrong.

I have problems when I go into an establishment to have any work done because they don’t know anything about my auto warranty from ProtectMyCar and they’re skeptical. The first time, there were several phone calls back and forth with the auto shop, myself and ProtectMyCar until the auto shop got it together and believed that such a thing existed.

Four months ago, I submitted a claim for a rental car reimbursement. I called ProtectMyCar and they had me resubmit it. So I stayed on the phone with the rep and he said that he received it and the receipts, and he was going to get it over to the department that handles it. But I still haven't gotten or heard anything back from them. I had that rental car from the time I took my car to the shop and we couldn't get them on the phone that Friday. The dealer couldn't get in touch with anybody and nobody from ProtectMyCar called them back. So, my car sat in there over the weekend and I had to have a car on those days. But they said they weren't gonna cover the three days, and they only covered it from Monday through Wednesday. So that came out of my pocket and I didn't like that.

I had a bad experience with ProtectMyCar. I had the car repaired, paid $550, and they sent me back $240. That's crazy. Plus they owe me $1,500 that I let them keep because I had an estimate for a repair and they wanted half the money, which I sent. Then, I decided not to do it. They told me their rep was gonna go to the Jaguar dealership and check to make sure I needed it.

I don't like ProtectMyCar. They didn't do a good job with me the last time around. I had a part that needed some work done on it. But they only paid part of the repair and I ended up paying the most of the cost, which wasn't good. Then I got the runaround when they didn't wanna pay the people. I had to pay the man out first and send the money to them. ProtectMyCar kept saying that the people didn't send the fax but I was with the guy when he sent the fax to them a couple of times. They claimed they didn't get the fax number and they didn't do an appraisal on that. They really didn't save me that much money at all and as a matter of fact, I'm gonna drop them because I found out what they do. They pay 1% of the cost.

The person I bought my car from didn’t get a warranty so I went snooping around to see what warranty place I could find that fit into my budget. I ended up with ProtectMyCar. I submit my claim to them over the phone and for the recent one I filed, it pretty much covered what I needed to be covered. Making payments for purchasing the warranty has been tough, though. The way that some of the jobs are, some days you don’t make enough money ‘cause your hours are cut down in half. Otherwise, my overall experience with ProtectMyCar has not been too bad although there are things that could be better like the price could be changed a little bit. They could also have a way to make payments that cover all of your balance instead of doing a half payment to get your car fixed 'cause sometimes it's hard for people to do.

My friend told me about ProtectMyCar. I googled “extended warranty” and they were the first to pop up. Submitting a claim with them was not a bad experience. It just takes a couple of days. I gave the card for the warranty to my mechanic and he contacted them to make the claim. After that, I needed to call them to confirm that I want to have my car fixed and they told me how much money I would have to pay. I gave them the authorization to take the money from my credit card, because they only take 50%, so the other 50% they needed to take from my credit card.

At first, I thought ProtectMyCar was some kind of insurance but now, I know that it's not. I talked to them over the phone for a claim and it was the worst experience. Right now, my car has been stuck in the shop for four weeks because I have to go through too much back and forth. I called over 30 or 40 times for someone to answer the phone. I didn't know I had to send them the money first and then they will send the money to the mechanic. And if I wanted to rent a car, I had to pay the rent a car first, then get the reimbursement after. I don't feel that that makes sense. I don't have money to pay them first. And the warranty is not really saving me anything. They are supposed to pay 75 percent and I pay the 25. I have talked to several people and they feel like it's a problem.

I wanted to find out more about ProtectMyCar so I went with them. I have them call the repair shop and they gave ProtectMyCar an estimate. Submitting the claim was an easy process and everything else was nice until the payment time came. Instead of me paying the repair shop my half, what I ended up doing is paying it up with ProtectMyCar and they paid the repair shop. This caused a confusion with me and the repair shop because I paid, but for some reason they didn’t get the payment. I’m paying $41 a month and they only cover 10% which I think should be a little bit more. I bought the transmission and had them put it in but I still ended up paying them. I could've just paid out cash. But other than that, everything was smooth. Them calling me and letting me know everything was smooth.

I needed warranty because my other one expired and they did not do used cars, older model cars any longer. My car's not old but it runs like a champ. I had it through my insurance company and they cancelled the coverages so I got ProtectMyCar. I had a claim. My mechanic was a little taken aback the way the process worked. He said he never had an extended warranty refund like that before where I had to pay the warranty people and then they paid him. It was a little bit roundabout so we were both a little unhappy about that and they didn't cover as much as I thought they were going to cover. The mechanic gave an estimate that came in a different value and the actual cost came in at a lower value but the insurance carrier paid the percentage on the estimated value which ended up giving me less of a coverage. So it was frustrating and not as pleasant an experience as it had been in previous insurance coverages.

A friend of mine who has been with ProtectMyCar told me about them. Then I decided to go with them too. They told me that when I was ready to get something done, I should call them, and that's what I did when I had a claim. They helped me out, were knowledgeable and friendly. So far, I'm satisfied with them.

I got a warranty from ProtectMyCar because I was paying my car off and I knew the insurance I had with the car wouldn't be there anymore. The warranty for the car was going away. But, it has been lousy because ProtectMyCar.com quoted me more than what the mechanic did. They wanted me to give them more money than the mechanic so I don't see how that was saving me any money. The mechanic had the bill there and it was $100 plus what ProtectMyCar wanted me to give them. So, I paid the mechanic and told ProtectMyCar, forget it. Their rep wouldn't even talk to the guy at the garage. He just wanted to talk to me and the guys at the garage knew more of what needed to be fixed on the car. I couldn't understand why they didn't want to talk to them because when I had the other thing done at Workmasters they talked to the guy.

I needed some insurance on my car since it's an older car. I got one from Protect My Car and I sure didn’t like the nonsense that they all pulled. When I submitted a claim, I went over there and gave the notice to the people that were gonna fix my car. They said they can’t get a hold of anybody and they can’t do anything until they hear from ProtectMyCar because that’s the way they have it written down in the paperwork. So my car sat there all weekend because nobody was available to answer or to pay anything.

I had a car for many years and needed it covered. I went with ProtectMyCar and it's been good with them. I submitted a claim with them three months ago, where I took my car to the dealer who then did all the paperwork for me.

The claim process was simple. I just called someone and I went to the Meineke. They talked about it, and then I had to take some verification number to Meineke, and Meineke already had all the information. The price was very affordable. The only issue I ran into was when I didn't update ProtectMyCar with my new card, which was my fault.

ProtectMyCar has been great. I went with them because it was only $39 a month. Each time I would have to get my oil changed, I would call them and tell them I was going and they would send the place an invoice and that was that. It was really easy. Also, their reps are very nice, friendly and helpful.

I spoke to the representatives of ProtectMyCar and they sounded good and that they supported the military so I got a warranty for my vehicle. Submitting the claim was easy but actually getting the follow-through on the other end of it has been very difficult for me. Getting the feedback of the repair shop took a lot of back-and-forth between them and the shop. It took a lot of time that I was out of my vehicle and then my vehicle wasn't repaired properly.

We had a warranty before on our car and it expired. My husband thought it would be a good idea to get a warranty on the car again so we chose ProtectMyCar. However, submitting a claim to them was a crazy experience. ProtectMyCar told me to go over to the mechanic's shop and have the mechanic call them to let them know what he would be doing and how much the final bill would be. They said they would pay their portion once I paid mine to the mechanic. That didn't work out well because ProtectMyCar kept quoting me different prices of how much it would be to fix my car.

I took my car for an oil change and it's free for three a year. I was at a Ford dealership and I have to call ProtectMyCar first when I need work on it. The guy goes on hold for like 25 minutes trying to get authorization. And then when it was all done, it took him another 45 minutes on hold just to get it paid for. And the shops don’t even like dealing with ProtectMyCar at all. ProtectMyCar say that they have a relationship with Pep Boys. When I go to Pep Boys, the first time I took my car in, they didn’t even know anything about them.

I'm 80 and I need all the help I can get because I only get Social Security. Trying to live out of that and take care of my car is difficult. ProtectMyCar is a good thing. To submit a claim, first, I have to find someone who's gonna repair my car, then contact ProtectMyCar and find out how much they can get the part for, and then they decide on what the cost of the repair should be.

ProtectMyCar chose to cover me. I’ve been with them for a while and I don’t have any issues with them.

Submitting a claim to ProtectMyCar is weird because I've had warranty before on another car and it's hooked up with the dealer but ProtectMyCar is not. They're the party personnel, which is silly, although they explained to me that their people in the past got more than they needed. But they will not take my car into the shop. I have to call them and tell them that I've taken my car into the shop, and then the dealership that takes the car will call ProtectMyCar, and then they go from there.

Every month, I make a $30 payment out of my check to ProtectMyCar and I’m supposed to have the whole package. However, I didn't know how to submit a claim to them. We didn't know that we had to call them before the shop does the work. I had the shop call them but they didn't call until after they were done fixing the car. And so, ProtectMyCar wasn't able to pay out anything on my claim. Now I know that once I take the car to the shop, I must have them call ProtectMyCar right away.

ProtectMyCar is a good company that definitely benefits its consumers. I read some of the reviews and their reviews seemed good, so I went with them. I submitted multiple claims with them and did it on the phone. It goes very well, and I just give my claim number to whoever is doing the work. Trying to get a hold of ProtectMyCar is sometimes problematic. There are a lot of transfers and I go to at least a circle of five people. They send me somewhere and back to the initial ProtectMyCar and then to the claims people. Then, the claims people send me back somewhere again. These are brief transfers, though.

So far, my experience with ProtectMyCar has been good. I compared ProtectMyCar with other companies and they weren't the most expensive, but they covered more things so I went with them. I have two claims with them, so far. They helped me out one time with locking my keys in the car. And then they helped me out twice again with my mechanic. The mechanic called them and I had some stuff repaired.

As my car got older, my warranty expired. My friend who has ProtectMyCar on his car kept telling me that I needed to get some protection on my car. So I called ProtectMyCar and did write down the person's number and the policy number. However, they were supposed to send me a policy, but I never got it. When I submitted a claim, the experience was a little uncomfortable, but it was my fault. I didn't know that I should have called ProtectMyCar before I took my car to the shop. I went to get repairs for the radiator, the hot water pump, and the hoses on my BMW, and Russell BMW told me what it was gonna cost. And then, that's when I remember that I had a warranty.

After doing some due diligence and customer reviews and quotes, ProtectMyCar's plan which was a 50-50 split where they pay 50% of repairs was the most attractive to me over the other companies. However, the shops that I've worked with had misdiagnosed the problem with my jeep two or three times. All of them said that there would need to be a very expensive part replaced. Then I gave the 50% of the total cost to the shop that ProtectMyCar authorized to do work and the shop said they can't really lay out all the cash for the $1,400 part I need.

I had just bought a 2006 RX-8. I can't get a regular warranty unless I get an extended warranty and ProtectMyCar was the only company that offered an extended warranty for my car because it's over 100 something miles. So I decided to go with ProtectMyCar and it's been working out well for me. They've already paid for some maintenance for me. When I had a claim, I went to my mechanic and told him I got the warranty. Then the mechanic called and ProtectMyCar did the whole thing with the mechanic and all I did was pay my portion of it. So far, they've been good on my car's warranty by handling the claim I needed. I would refer them to a friend.

The last time I paid the $122, ProtectMyCar told me that they're going to cover the maintenance of my cooling system. But then, they turned around and told me they don't cover the hose. So, I had $485 come off my pocket to get that part fixed. I'm regularly paying $60+ every month but I can't get help because their rep tells me it has to cover the cooling system in itself. But that's part of the cooling system. I felt like they didn't do me right on that. I felt like they should've at least paid half of that bill for me. But I had to pay the whole $485. Plus, I paid the $122 to him to get caught up.

I bought a 2011 Ford F-250. It was a couple of years old and was a showroom truck but it was new. I had about 70,000 at that time and so I was asking a co-worker and he said he and his wife had used ProtectMyCar on one of their vehicles. Then I did some research online and they called me back within a couple of days. And then I’ve been receiving phone calls up to almost seven months later. They were just now getting to it.

ProtectMyCar happened to be the second auto warranty provider I got a hold of as the first one I got, the price was too high. I've submitted a claim with them over the phone and it was fairly simple. The claim rep was very mindful of my situation. He spoke very kindly, and was very empathetic in regards to what was going on with my car. He guided us very clearly and precisely to what we needed to accomplish to make sure that everything went well. It was very prompt and the only slowdown was on my behalf because I had to get the money together. It was great to deal with ProtectMyCar. I've already recommended them to a friend.

The first claim was difficult to process. It took over three hours and I didn't like the percentage that they took off which was only 25%. It may have a lot to do with being a new member. With the second claim, I got 50% and it went by a little smoothly. However, ProtectMyCar only does repairs on broken pieces or anything that needs to be fixed based on the distributor or transmission or a motor mount. They don’t fix things like a break pad. And I don't know how much is the monthly payment based on the approving process that ProtectMyCar has.

I have ProtectMyCar for it said it was mechanical and because somebody told me I could get a military discount from them but I thought they offered regular insurance. I didn't know that it was only for mechanical things. Then I took my truck to the AAMCO and the man didn't properly fix my vehicle and charged me a lot of money. I had to pay ProtectMyCar for my deductible, which I thought was $500 but turned out to be $527. Then I had to turn around and pay him $1,005 or $1,015 just to get my truck. He beat me out of my money and lied. My check engine light was still on, my heating unit's not working and he didn't put my whatever cap back on.

ProtectMyCar called me and I was able to talk to them. Actually, I got them confused but that's who I ended up going with. They talked to me and I thought they explained the program. I thought what I had signed up for, according to the radio ad, "get the warranty and not worry about the cost again". But when I had a claim, they told I only get half the cost because that was the plan that I got. They should be honest and upfront with what type of program you're getting and what you're paying for. They told me it was in the brochure they sent me but it has nothing to do with that, it's what I signed up for. You listen to the commercials and it says to not worry about expensive car repairs again. For the cost of the warranty, there's no way I would have signed up for that. $4,000 or $3,000 for the warranty and then I'm gonna pay half my cost? It wasn't worth it. But, they set up payments pretty easy.

ProtectMyCar has real good customer service and every time I spoke with someone they're always friendly and courteous. I decided to call them because of my car and they said they had a good deal as far as warranty on the cars. They work pretty good with me and submitting a claim has been pretty easy. I call with the information they need for what was wrong with my car. Once I submitted everything and they got my claim rolling, they would just be waiting on me to make my payment for my car.

I had an extended warranty with another company prior and it ran out. ProtectMyCar called me and the dollar amount was a little less than what I had paid previously so, I went ahead and purchased the insurance. It was easy getting it. They told me what it was gonna be and I submitted my credit card for it. So far, I've only used them once. We submitted the claim through the dealership and they called it in. I've paid the deductible that was required then, I got a call from the dealership that they hadn't been paid yet. I contacted ProtectMyCar and they let me know when it was gonna be paid. The dealership notified me when they received the payment which was a couple of days later but it I don't think the delay was a big issue. Other than that, it was a very positive experience.

ProtectMyCar had good things to provide for the insurance. Their representatives were very nice and attentive. Also, they were very helpful when I was submitting a claim over the phone. It wasn't hard to get in touch with anybody. Moreover, I've used their 24/7 roadside assistance and they had someone out in 45 minutes. They were there for whatever I needed.

I got a call from Protect My Car and they gave me the better deal. When I needed a claim like when I had to have my transmission rebuilt on my Durango, I brought it to the garage I needed to and they called and started a claim with the warranty company. The claim was done over the phone. The process was a little slow, though. My vehicle would have been ready a whole lot sooner but we were dealing with the warranty company. They had to go at their pace and not at that of the garage's pace, so instead of having the car on Wednesday, I almost couldn't get it until the following Monday.

I happened to be home when ProtectMyCar called and the person that talked to me on the phone really did a good job of explaining about ProtectMyCar and answered a lot of questions. The company sent me the quote I wanted, the papers showing me exactly what it was that was going to be covered, how the policy was going to be and was very upfront with everything. Their rep took the time and made sure that she was emailing me the information that I needed to see. She did the sale with me online and was really helpful. It made the whole transaction very smooth. My husband looked it over because he’s a retired master tech.