Protect My Car Reviews

ProtectMyCar was the first to offer me a plan and it was easy to purchase the warranty from them. There's also nothing hard about paying it. A long ago, I told them I had a problem with the car and they told me to find a shop to send it to. That's what I did and they took care of it.

I had heard before that ProtectMyCar was a good company. Submitting a claim has been easy - it hasn't changed at all. Their claims reps have been helpful. It has been a pleasant experience to have used their maintenance perks and roadside assistance. Our mom's really pleased with the company.

I'm happy with ProtectMyCar. I filed a claim recently and I find the process to be easy. The first one had to do with a certain part that got delayed. One of my cars was in for repair and they said they could get the part overnight but they had a little bit of a time lag. They offered a rental car for a few days. Then it took three weeks to get the part. But they helped me a little bit on the rental car costs. The second time I filed a claim had to do with my hydraulic pump which went straightforward. I just took it into the shop and the shop talked to them. So they've been good overall.

ProtectMyCar reps showed up at my door and I got interested. I had wanted an auto warranty and then we got in touch with each other and I picked it up. Making the payments for purchasing the warranty is easy. The claims process is good and real easy, too. I went online to put in a claim for the transmission put in my truck and the claims representatives are good. I've also used their roadside assistance.

So far, my experience with ProtectMyCar has been good. They've covered one issue with my car. It was very simple - I took my car to the dealer, the dealer called them to exchange information, and they processed it.

ProtectMyCar sent me a letter and they offered to cover things. I thought it looked okay so I took it. I read the book that they gave about parts and it said they could cover it. Then I've had problems with my bearings in my car and I tried to fix it with them. They said they don’t cover it because I didn’t understand that part has come in one piece or a whole thing together. They told me that they only cover the hub and I thought that the bearings are in the hub. Also, when I started making payments with them I got a number for myself when they’ve taken the money out in the bank. I changed the number then they tried to get it and it didn’t work. They then had to call and ask me about it and I gave them the number. But they're okay so far.

I had been looking at different auto warranty places because I needed extended warranty on my car. I got a call from ProtectMyCar and they offered a good deal, so I accepted it. During the claims process, I was explained everything that needed to be done. When I took my car in, my gear shift wasn’t getting stuck in park but directly after I left, I stopped for a train to go past, put my car in park and I had to set it off and back on in order for it to come out of park and drive. The dealership said they didn’t do anything and called the extended warranty people. Both of them called me back and told me that the gearshift assembly wasn’t covered under my contract so I still haven’t gotten it done and the dealership is charging me $300 if I want it done. I want to know why it wouldn’t be fixed and what happened as to how it started. I never had a problem with it until I put the car in their hands. Other than the dealership charging ProtectMyCar one price and charging me another, everything was fine.

The ProtectMyCar claims reps are a little slow to respond when I submit a claim. They don't pay for as many things as I thought as well so I'm not super satisfied.

A friend of mine told me how good ProtectMyCar was so I joined the club. I had filed a claim once before about a rack that I'm paying and the process was easy. I had a dealer and it was them who called that claim in to ProtectMyCar. However, it got an oil leak on it and they can't fix it. I took it to the shop and had it fixed, but it still got this oil leak in it. That's the only thing I don’t like.

ProtectMyCar got a good price so I got their auto warranty. It's easy to make payments for my warranty purchase. I filed my claim over the phone and I've just used them once when the condenser in my air conditioning was broken. At the beginning I had some disagreement with the claims rep about the coverage, but everything was taken care of at a later time. However, they promised me that they were going to give me a free oil change, but they were trying to give me just the standard oil change, and my car doesn't use standard oil. I asked them to do the high-grade oil change instead, and I had to fight this out with them a little bit. I could be angry because they gave me a hard time, but maybe I wasn't speaking to the right person, so I requested the person I was talking with to speak to the supervisor. When I called the supervisor, I was denied. But overall, I'm satisfied with ProtectMyCar.

ProtectMyCar sounded good back then. Claim submission is fast and easier than I expected. Making monthly payments for the purchase is easy as well.

My car has an extended auto warranty from ProtectMyCar and they were the only one that I dealt with. Submitting a claim was easy for me since I didn't have to do anything. The business that does the work on vehicles was the one who called and ProtectMyCar had to okay it before they start the work. However, I was disappointed with it because all they did was cover the air conditioner. It was a little over $3,000 and the tie rods, shocks and its suspension that needed to be fixed wasn't covered. So I'm paying $100 a month just to have my air conditioner covered. They don't cover anything that can go wrong with the vehicle. I paid $3,600 and I get no use out of it. I only got a month or two to pay and I wouldn't do it again. It's not worth it.

I would not recommend ProtectMyCar to anybody, not even my worst enemy. I had my car at the dealer trying to get the leak fixed. The dealer called them and between the two of them, it took 21 days to fix my car. I had other repairs that should have been covered but I didn't know I had their coverage so I sent forms in. They called a couple of days after I sent those in and said that there was some chance of me getting a rebate on some of those repairs but I haven't heard from them since. They started June of last year and deducted payment again last June which makes 13 months. It was supposed to be only 12. I'm very disappointed with ProtectMyCar.

I got a ProtectMyCar sales call and then I went with them. In the last claim I submitted, there's been no word from them at all after I gave the estimate. I didn’t have contact with them about the repair so I had to take care of it myself and it's been difficult. I also tried to use them for the oil change but they refused it saying it's not for this particular car.

I had a bad experience with ProtectMyCar. Two years ago I took my car to get an oil change and on the paperwork they claim that there was no oil in the car but everybody that drives a car know that it has to have oil in it for it to drive for it would have been locked up on me. Three months ago, my engine broke down on it. I called for them to give me a new engine. They wouldn't even come and check the engine out. They blamed everything on that event two years ago. All I'm doing is finishing out what I've started with them because I had given them all the money that I had and I'm paying them when this happened. All the cars that they all deal with are old cars. I ain't got new car so if something goes wrong with one of these old cars and something happened two years ago, they shouldn't use that against me.

A friend recommended ProtectMyCar to me. I liked what the warranty was offering. Submitting a claim is fantastic and the process wasn't a problem. Their claims representatives are good people and making payments was not difficult.

I wasn’t looking into getting an auto warranty, but Protect My Car called me and they had a good deal with their cheap monthly payments. When I submitted a claim, their reps were very pleasant, easy to work with and very helpful. They didn’t give me any hassle about my claim. I just submitted the information and told them what was wrong and whatever information they asked. I have also used the maintenance perk twice and the rental car once.

ProtectMyCar offered more of what I needed so I purchased my auto warranty from them. Making payments was easy, it's always easy to take the money, but the warranty doesn't cover as much as what the salesman was selling me at first. Filing a claim was a little better than difficult. It's been a timely process but sometimes it doesn't go as smoothly as I would like it to. No one knows anything. The claims reps have to call me back to make sure that what I need done is covered. Then nine times out of ten, it's not covered. Also, sometimes the reps have attitudes. I'm in the customer service too so I would expect my customer service standards to be a lot better, especially if the majority of things that I need done is not covered as of yet.

I got a call from ProtectMyCar just when one of my warranties expired and they sent me a quote. I talked to my wife and we were okay with it. I have it on automatic payments -- really simple and not expensive. The claims process is also simple. You call them, they check and they basically handle everything with the dealership. But I had a bad experience with one of my son's claims but we talked it out with the agent and we moved it up to the manager level. The manager addressed the issue right away. He called me back and said, "Hey, listen. I'm sorry for the way you're treated. We're gonna cover the part." They did the right thing at the end of the day and so far I'm happy with ProtectMyCar.

ProtectMyCar was the only company to give me a warranty on the vehicle that I have. The payment was easy when I purchased the warranty. All I had to do was give them the card number. I only submitted one claim, which turned out to be two claims. It was hard because the percentage of what I had to pay was really high. Moreover, most of their claims representatives hang up when they know I'm calling. I don't know if they have a caller ID that will block my call but it's like they're screening the call. They answer and tell me to hold on and then hang up.

ProtectMyCar sent me the brochure, I looked it over and they gave me five years - the sixth year free. They reduced me to $38 a month. So far they're the best I've ever seen. Everybody I talked to on the phone is professional. They try to help you in any way they could and that's what their rep did. I was paying $54 and he had seen that I wasn't covered on one of my problems that I had and when I went to put it on, they charged me an amount just to put it on the lift. So he told me, "Don't worry about it. You gotta be paying $38 a month now. That's what I'll give you." I had a couple of things done and they had no problem. They paid it right off. I guarantee they're a good company.

I looked at a few of the auto warranty companies and ProtectMyCar seemed to be the best option for me. It's really easy to make the payments for my purchase with them. I had to get a radiator and let Mercedes Benz do the claim. They took care of it for me so I'm very happy with it.

I've had one claim with ProtectMyCar and it went by real smooth and easy. I paid my deductible to the car place and they submitted the claim to ProtectMyCar. I've also used the maintenance perks where they gave me two out of the three oil changes within a year at no charge and one tire replacement.

People go “Why do you pay that for an extended warranty?” I say I just want to simplify my life. Because to me, it's like a layaway plan. That way, if something goes wrong with your car, you're hoping it's going to go under the warranty. If my car breaks down, I want to be able to get on my phone and call a tow company, and if I need to, get a rental car. Especially here in Nevada where it's 105 out. So I've been with ProtectMyCar for quite sometime, and I even extended it longer. I have the contract I'm under right now paid off. Everything goes smooth on the company's end when it comes to claims. They also made payments convenient for me. When I got my daughter to get extended warranty with them too, they gave me a little perk of deducting from what my charges would have been. I got the same type of benefits for a little cheaper.

When I spoke with the rep of ProtectMyCar, I liked all the information he gave me. At that time, I didn't have the money and so when I got my check, they took the payment out of it. I've used their rental benefits twice and everything was fine. However, when I submitted a claim because my F-250 4x4 wasn't engaging, they told me it was not covered. When I first talked to the rep, he told me that 4x4 was covered under the policy. Also, when I got my papers back, it has nothing on there saying that I have an F-250 4x4 and I don't like that.

So far I've had two claims with ProtectMyCar. The first claim I got a rental and they didn’t inform me about the amount of time. We got the reimbursement back for the rental that I had but there was money lost. The second time I didn't get a rental but the claim process was very difficult because I had to borrow somebody else’s car and the dealership held my car for a number of days. ProtectMyCar approved the claim the same day that the dealership sent it. It was just a lot of stuff and I was upset because by the time that ProtectMyCar responded back to them they could have ordered my parts and they could have been done.

ProtectMyCar has been good to me. The price was reasonable and when I couldn't make my payment, I called them and they adjusted the payment for me, which was great. I never really had a serious problem with them. Everything I put through went through. I went to the dealer, the dealer called them up and they gave the dealer the okay to fix my car once the problem was diagnosed. There's still something wrong with the car so I have to take it back to the dealer.

I got a random phone call from ProtectMyCar and they asked if I had a car insurance. I said I didn't but I had an old car. I didn’t think they’d do it, but they did. When I had to submit a claim, it did take extra days for somebody to come out to a Chrysler dealership to see what was wrong with my car, but I got a rental car for the extra time they took to come out so I wasn’t without a car. I did have something else that was wrong with my car that they didn’t cover, but the transaction that I did have with them was easy. The only thing that I didn’t like about the experience was when I called up and told them I no longer wanted it, they said I had to fax them the little back part of my book to get a refund because they had taken the money out the day before. I did but I still haven’t heard back from them and I still haven’t got a refund.

Nissan was too expensive on the warranties so I got ProtectMyCar. I went thru my bank for the monthly payments, and everything's been fine. I didn’t have any problems with them at all when I filed a claim. I took my vehicle back to the Nissan dealer and had them do whatever work was needed to be done and it was covered under ProtectMyCar.

I’m not that too much happy with ProtectMyCar. I got an older model, a Mercedes and there’s not too many people that’s still in the business or working for a Mercedes place that know that car and knows how to repair it. So I had my car at a dealership and they couldn't figure out what the problem was and I had to do a lot of research asking around. I finally found this guy, who doesn't take too many cars in because he's retired. But he will do them every once in a while and I was lucky that he did work on mine. He worked for Mercedes for over 15 years and he figured out the problem almost immediately.

ProtectMyCar had a good deal but claims are no good. I stopped the contract when I got stranded far out on the highway. My car broken down in a flat tire. I wanted to use ProtectMyCar because my car needed a roadside assistance but nobody returned my call for nine hours. They weren't able to help me at all.

I had problems with my cooling system. I made a claim and ended up having to get a new radiator and fan. I ended up paying the deductible but I had no problems and was well pleased. I purchased a new vehicle that I put under the same contract. All of my payments were done electronically and transferred out of my account.

It was very difficult when I filed a claim with ProtectMyCar. I had to call people multiple times especially when I needed a refund for my rental car and I had different answers every time so it was annoying. It took them a long time for me to get my payment. If I wanted to make another repair to my car, I got to call about three people. I didn't like the service and I would cancel it if I wasn't under a contract.

I needed a new warranty and ProtectMyCar gave me the best value. I’m happy with the price that I'm paying, which is less than what the other warranty groups offered me, and making payments is easy. They were very lenient and helpful about it and I appreciated that very much. The disappointing part was when submitting a claim. I had to do a bit of research. I never had service on my car and all I've ever had was oil changes. So I had to make several phone calls to the shop where I've always been for oil changes and probably went through 12 phone calls before I got anything done with my car. It was a difficult process. But still, I'm very satisfied with ProtectMyCar and recommended them to my friends.

ProtectMyCar, compared to others, looked and sounded good, and the price was not out of kilter. But, we have had issues that started off with the first claim. They were trying to tell me it was a salvaged vehicle and I told them it wasn't. They kept trying to use Carfax as a Bible and wasn’t wanting to pay any attention to the car's title which said actual miles and that it wasn't a salvaged vehicle. The Carfax decision was that the mileage is screwed up. They didn't read it properly and it was corrected. Carfax said it was just a human error and Protect finally agreed with everything and fixed the issue. The second claim went a lot better. But they put in a used transfer. I'm still having issues with the transfer. It still has that noise that it had prior, not as bad, but I’ve got to take it back to the dealer and have them check it back out. I'm dissatisfied at the moment.

The first time I submitted a claim with ProtectMyCar, it was very easy. The second time was a little harder. They gave the auto repair place a hard time about wanting to mail cheaper parts, which I was a little irritated with, but I was happy that the mechanic that I hired did a little pushback for me and insisted that it be done in a timely manner. The process was relatively easy as I didn’t have to do any fighting with them. The mechanic filed the claim, I gave the car to him and I paid my deductible and he got the rest from Precision. I'm satisfied and I'm unhappy with them.

I kept getting different warranty offers in the mail before and I kept saying no to it. And then I thought I needed one for my car, so when ProtectMyCar mail came in that day, I called them up. I found a really good payment plan and I've been happy ever since. I've used them twice already. When I've submitted a claim to them, they took action quickly. My car got taken cared of and I'm very happy. Their claim process was easy and I want to thank them for being there for me. They're a great company and they have great service. I have $100 deductible which I don't mind paying. I get my car out in plenty of time and they respond and approve whatever needs to get done on my car and I'm so happy about that.

I was getting a BMW at the time and ProtectMyCar had the best warranty for the vehicle. Submitting a claim was pretty simple. I took my car into a BMW dealership but the things that I took it in for wasn't really covered. It was a gasket but they explained. When I read my booklet, the warranty covers mostly the inner workings of a particular thing. They found another thing that was covered so they fixed it. Another thing I like is that it's a $100 deductible because maintenance on a BMW, Mercedes, and all those European cars is very expensive.

I had my van in the garage for about a month and the process was difficult because ProtectMyCar didn’t want to pay for it. To where I had my vehicle, they dealt with the mechanics but they had a hard time getting to agree with everything they wanted. But we got it settled, although I could have better service and dealt with the mechanics better.

ProtectMyCar could insure my 2000 Mercedes whereas most places would not. It's very easy making the payments for the warranty and the interaction I had with their representative was all good. When I submitted a claim in the beginning it was a little rocky on the 2000 model. They negotiated with the dealership but the dealership didn't want to budge. Then I was going to cancel it but doing this doesn't affect it. I still have the car so for now I decided to keep it.

I had a ProtectMyCar offer through email and they have a fair price which is what I was looking for. My claim submission experience has been good and easy. I do it over the phone and my interactions with the representative is good. I haven’t used them a lot except for maintenance.

When I purchased the vehicle the dealer was supposed to give me a warranty but he never returned my calls. He stopped inquiring about the warranty so I had to look somewhere else, then I found ProtectMyCar online. I called to make my claim and they just took the number down to the shop and they handled it from there. It wasn't troublesome for me because their car shop handled it, and then they directly did. Moreover, making payments wasn't difficult. However, I think at that time I was tricked at my call because I thought there was more to get a warranty on my vehicle. What I didn't like was that the paper said I would only pay 25% of the bill for repairs. It was low considering that I'm paying every month and I've had auto warranties before. If one needed any repairs, you just had to pay a deductible.

I called the claims rep at ProtectMyCar, told them what I had to do, and they helped me out. They told me I had to take my car in and tell the guy in charge what was going on. The rep called the dealership and they got it all taken care of.

ProtectMyCar's services have been pretty good. My 2002 Ford Taurus broke down and I didn't expect them to do anything but they were prompt in getting somebody out there to tow my car where I wanted. On the other hand, the biggest negatives were the paperwork and red tape in trying to get anything done because they had to have something written up by the mechanic with what was wrong. The mechanic then had to go price the parts and would submit them to ProtectMyCar. It was a lot of paperwork and interrupting the mechanic from working on my car.

It's been good and bad with ProtectMyCar. I had a repair on my car that I was told by one person was covered, but later they figured out that it wasn't covered and I ended up having to pay for it out of my pocket. The person who initially told me that it was covered might not have been properly trained or didn't really understand. They also told me that they were going to cover the rental car, and then later they said they were not going to cover it. I tried to talk to a manager. They said they were going to get it taken care of and call me back, but they never called back. I ran out of energy to fight with them about it. They did pay for another repair that I had and paid for the rental car without a problem. As far as aftermarket warranty companies go, they seem to be pretty good.

ProtectMyCar was cheaper and they worked with me on the payments. When I submitted a claim, I took the car in and the dealership gave the number and the warranty, and called it in and I had no problem. I received a loaner until my car was fixed and it was great. It was smooth and I have no complaints. I’m very satisfied and I’ll recommend them to a friend.

I told my husband that I wanted a warranty on our used cars because I like warranties. He called me and told me that he had discovered ProtectMyCar. We got them and when we submitted a claim, we didn't have any problem at all. It was an easy process and everything went smoothly. We did the oil change a couple of times and ProtectMyCar was very helpful. I was pleased with it.

I have had good and bad experiences. The only bad experience I had was that they denied my last repair, so I had to pay out of pocket for the whole thing. Nevertheless, they covered the first two claims when I was only a member for a couple of weeks, so I’m happy.

Submitting a claim with ProtectMyCar was easy for me. I had no problems and they got everything taken care of. I actually used their roadside assistance and they were faster than anybody else I’ve called previously.

I had a transmission problem and I submitted a claim to ProtectMyCar and they fixed it. I used their rental car benefit while they were working on my car for a couple of days. It was a good experience.

ProtectMyCar has been excellent. I liked their price and they were also able to find a payment plan that worked for my budget. When I had my vehicle repaired, they lent me a car for a couple of hours.

One time I had taken my car to some dealer to get me some repairs. I was in an accident and my car was totaled. I spent more money than what ProtectMyCar paid for it. They were not helpful at all. When I had taken the plan, no one ever told me that I have to pay out of my pocket to get a rental and then they’ll just reimburse me. Also, no one ever told me I have to pay the tax out of what they spend. They just said I have to fax something to them but I never got their number. When I speak to them, they always tell me different things. Out of the $2,000 that I've spent, I only got $100 and now, I'm going to take a loan and buy a brand new car.

ProtectMyCar is giving me more for less. With the previous auto warranty provider for my car, I was getting a two-year warranty for about $3,000 but with ProtectMyCar, I get five years for $4,000 limit with a lot more coverage. Submitting a claim so far is okay. The only thing I was disappointed with is that they don’t cover the seals, like oil seals, and that’s a problem. It’s very, very, very expensive on the pocket.

It wasn't too hard to get a claim submitted to ProtectMyCar and their reps were very good. When my son's car was disabled, they did what they said they would do. They do stand behind their words. My experience has been pretty good and I will add another vehicle to go with them and I will tell anyone about them.

The biggest problem I had with ProtectMyCar was that I expected the company to do all of the work but I was the one who had to coordinate all the paperwork between the insurance company and the repair shop. There was almost zero discussion between the warranty company and the service stations. It took almost two months from the time I submitted the claim to the time it got done. The effort to try to get it taken care of was extremely difficult.

ProtectMyCar has been awesome. For a $100 deductible, I just put a transmission in my ’03 Ford Explorer. A buddy of mine who owns a shop told me to contact ProtectMyCar and another company. It turned out that ProtectMyCar has the best rate, and the guy who helped me out was absolutely phenomenal. My mechanic submitted the claim for the transmission, and I had it pretty ricky tick. He called them and there was a little bit of back and forth that went on, but within a week, I had an answer and a transmission in my car. They’ve taken care of me 100%.

ProtectMyCar's claim process was tedious and wasn't a smooth process at all. There was a lot of back and forth with the adjusters but eventually I got my car fixed.

I needed ProtectMyCar because it's good to have insurance on your car. I've had a pretty good deal with the claims. The first time went well. The second time, I thought the people that I have fixing my car gave ProtectMyCar a call to see about the catalytic converters. They said they did but evidently they didn’t because I called ProtectMyCar back after the work was done and asked about the catalytic converters because it cost me $2500 to get it fixed and I was really upset that they didn’t cover it. But the next experience I had was the motor put in wherein they paid so much percentage which helped out a lot.

It was ProtectMyCar's webpage that really drew me in and when I started looking into it, they had the best price. It was easy when I filed my claim. I was a little hesitant at first because I have only had it a month or so when I had to use my first service with them. They did well all in all because they covered part of what was damaged. However, they turned down a couple of things that I didn’t think was fair but I understood, though, that I was fresh into the coverage and that I may have to swallow some of the cost, so I went ahead and did it. It's been good.

I’ve had pretty good experiences with ProtectMyCar. In fact, they just fixed my car. I took this insurance so I wouldn’t have expensive repairs as they say in their advertisement, but everything is really not covered. One item I thought was covered were those shocks but I have to pay for them and they’re very expensive. But other than that, my experiences have been good. My mechanic calls in and makes sure I know what’s covered and what’s not because I have the book Solace.

The warranty I had was due to expire. The service wasn't good and I didn’t want to spend a lot of money with it. I was looking for auto protection and I found ProtectMyCar.com on Google. I called and decided to purchase the warranty before the other had expired. I had no problems with them. Their claim process was quick and easy and the reps were very helpful. When our vehicle went down, we got it fixed and everything has been good.

It was easy to make arrangements for the extended auto warranty with ProtectMyCar. I think they had a type of discount and had the payment plan. Submitting a claim with them was more than I expected as well. They completely fulfilled their obligation even if I didn't pay in full. So I'm happy with them. They went above and beyond. I don’t drive the car that much and instead of giving me a mileage type of deal, they gave me a year. They gave me a five-year warranty so that was good. I'd give ProtectMyCar two thumbs up and I've recommended them.

ProtectMyCar gave me a good rate. But, when I submitted a claim, they didn’t cover a part which was a major thing that I had to have done. The rep worked out a few extra parts, though, and that made me stick with them. I was satisfied but I was paying for a service that I didn’t get.

I submitted a claim once and the process was fine. I thought maybe ProtectMyCar covered more than it did. When I tried to use in for another claim, I was under the impression that I would be able to use it again, but wasn’t, and that didn’t sit well. However, everything went fine the second time I tried to use it and I was pleased with it.

My experience with ProtectMyCar has been awesome. In fact, I’ve tried other companies and ProtectMyCar is efficient. The only thing is that they bought a water pump for $1,500, and they will not cover the nuts for $3. Other than that, it’s their company that I refer to anyone.

ProtectMyCar was cheap and their claim process was easy. Our experience with them was fine.

All the people that I had talked to didn’t have the great pricing that ProtectMyCar had. I couldn’t afford an auto warranty but when I talked to someone in ProtectMyCar, I was provided with an opportunity so that I could better afford it. Also, as long as I have my correct documentation, it is very simple filing a claim to them, and there's nothing I can complain about. Their reps are professional, knowledgeable and they make the process seem very easy.

My experience with ProtectMyCar has been very good, and I'm very happy with them. Their prices are affordable and their service is very good. Submitting a claim was very easy. The shop called ProtectMyCar and they did everything. Overall, it’s an amazing company and they're very easy to deal with.

It's been great with ProtectMyCar. They came through when I needed them.

My most recent claim with ProtectMyCar was pretty good since they paid 60% and I paid the rest. However, with the first claim that I submitted, they didn't pay what they were supposed to. I went back and spoke with another person who gave me an idea how to do it.

I needed extra protection on my car then so I got ProtectMyCar. Their claims process has been great. I only had to use it once, but everything has been fine so far, so it’s been great.

I'm very happy with my experience with ProtectMyCar. Their price is affordable and the service is very good. Submitting a claim to them was very easy. The shop called ProtectMyCar and they processed everything. It's an amazing company and they're very easy to deal with.

I had another provider and they did not cover something that had happened to my vehicle, and when I spoke to the person from ProtectMyCar, he said that they would have covered it, so I went with them. I recently had a problem when a coolant pipe broke and drained the coolant out of my vehicle and it wouldn’t start. I called ProtectMyCar and told the rep that my vehicle broke down and that I wanted the garage that I deal with to come and pick the car up, and they made arrangements for that for me, which was good. In fact, that particular garage isn’t on their list but they made an exception for it. However, ProtectMyCar wouldn’t cover the problem.

Things were a little complicated but once we finally got through, I was satisfied and was saving a little bit of money. My ProtectMyCar warranty says it covers all mechanical failures but then they say that it doesn’t cover specific things. If the mechanic says that it is technically a mechanical failure, they still won't cover it. And then I tried to get the old rotation because they said I'd get oil change and rotation, but they told me I couldn’t get it because I have to get my second oil changed. I already spoke to somebody about it and had cancelled altogether.

I was highly skeptical about Protectmycar but my experience with them has definitely changed my mind. It's easy to submit a claim. I simply call to let them know, give it to the shop and send them documents. The hardest part was my schedule because I had to get my documents over to the claims department and I was working for 10 days straight at that time. I also did the reimbursement for the car rental and it was very fast.

ProtectMyCar has prompt service. They’re a very good company and I would recommend them to anyone. So far, it’s all good and we haven’t had any complaints.

The process of submitting a claim with ProtectMyCar was not difficult. However, I was first told that they would cover up to 50%, and on the contract, it says up to 45%, but then they ended up paying 25%. I was expecting that they paid more. For my other car, I went with another company because I didn’t want to have the same problem. They pay the full amount and not percentages but I got to do it online.

I had two minor problems with the car and the insurance took care of the problem. However, I called them more than three months ago because I misplaced the card for the insurance and I never received the new card. Other than that, our experience with ProtectMyCar was good.

Our experience with ProtectMyCar was very bad that I had to cancel our insurance with them. Administration was very poor and they do not respond to calls. Their people were irresponsible with no sense of urgency. They never call me back. I even have to call them back again and again to get the answer from them. I’m not satisfied with them and I will never recommend them to anybody.

Solace was able to negotiate the price per month and the down payment. They have also far exceeded the value of other warranties. Submitting a claim when they were Solace was a lot better in terms of precision and everything else. When ProtectMyCar took over, the way they communicated with the customer was different. It was a cry different from the people I was dealing with originally. They were just pulling teeth on everything, going through the policy with a fancy comb, questioning and debating everything.

It's good with ProtectMyCar. Their claims representatives get right on it when I submit a claim. Then there was a time I had my car towed and ProtectMyCar paid for it. I'm satisfied.

I called a couple of days ago because I was stuck on the side of the road and needed roadside assistance. I called ProtectMyCar at 10:30 and the guy said somebody will be on the way. I let an hour and a half go by and nobody ever came, and it was after 12 o'clock. Thank God I had a friend who came and got me and then I just left my car there. It was aggravating. I was outside the whole night and couldn't get them until the next day. They found somebody to get me, but I had to call and do everything again so I'm upset about that. I'm not too big of a fan of ProtectMyCar right now after that night.

ProtectMyCar's claim process was easy and seamless. I noted the information they gave me, called the number, found out whether or not I was covered, took it to a shop, had the work done, and that was it. It’s pretty much paying for itself already. I just wish they covered more. I was overall happy and the service itself was fine.

I called ProtectMyCar and the representative was helpful in any questions I had so I went ahead and decided to try it out. Any time I need help when I file a claim, the representatives are quick to help me out. It was very easy to schedule payments with them. I just call the 1-800 number and they set everything up for me. They've been very good.

It was easy to submitting a claim with ProtectMyCar. I took my car to the shop, and they submitted the claim and told me that it was covered by the insurance. Then, I used the rental car benefit when my car was in the shop. I had an accurate and good experience with ProtectMyCar, and didn't have any problems.

I was trying to find a warranty for my van and ProtectMyCar's offer was the first one that I liked. I submitted my claim to them to get my reimbursement and it was a little difficult at first. They wanted a proof and claims adjusters and different people to come and take information. But once they got all that together after a week and a half, things started moving up with ProtectMyCar very quickly.

My experience with ProtectMyCar was good, but the repair company had a little hard time getting payment. The repair shop fixed the car but they said they had called and were going to receive a callback about the payment. The second day, they still hadn’t received the payment but when I checked with them again later on that same day, they just got it. As for me, I just paid my $100 and was satisfied.

ProtectMyCar got me the runaround at first when I was trying to get my claim done fast. Usually, if I'm making an insurance claim with my insurance company, it's very fast. The representative comes out, checks out everything, and gets me back on the roll. But with their situation, they dragged their feet a little bit. I had to call them everyday. They asked for different types of paperwork that I didn’t know I had to have so I had to find those things. I had to go to the dealership to get the records of my car and looked for the ones I had at home that I wouldn't regularly keep like oil changes. I was without a car for a couple months. It took a while but they got it done.

I bought a 2003 Mercedes and although it’s used, the miles it got was only 74,000. But then I figured it might be a good investment to have a warranty, so I got a program from ProtectMyCar. I called them up and they sold me a five-year, 55,000-mile protection. They believe in preventative maintenance. I don’t want anything to go wrong with my car, and I’m sure they don’t want it either. On my contract, I get free oil changes. I never came across another warranty that gives something like that, so it’s really nice.

ProtectMyCar's prices were negotiable compared to the rest and I liked the fact that their coverage was transferrable if the vehicle was sold. Submitting a claim was relatively harmless for payments. They took the car in and had a look at it. There were small transmission leaks and they have covered just about everything except for hoses and fluids, which wasn't so bad. The rep was very nice and helpful and the experience was painless.

I read the reviews online and picked ProtectMyCar. However, I've had the worst experience in my life with them. My car is still in the shop and I haven't had a car since last Monday and this is shop number three. When I brought the car to the first shop, they said they wouldn't pay for my claim so I brought it to the second shop where I bought it. They told me to bring the car to them and they'll re-buy the car back. So I called ProtectMyCar to cancel my service with them but they come to find out that they covered my claim. That's why I went to shop number three but now there's a problem again.

I had some trouble with the claim I filed with ProtectMyCar being actually processed and the part's arriving time. The issue was that they sent the part to the wrong store and then sent the wrong part to the store. Then it took them forever to pay the mechanics of the shop where my car was repaired. My car had been in the shop for well over a week. The experience is kind of drawn out and I feel that ProtectMyCar needs to work on processing the orders correctly so that the right parts are sent out in a timely manner.

I had 22 people that I signed up with ProtectMyCar, who includes all my family members and some people I know. We all canceled because of the service they have. They have an insurance company they use but the protection the insurance gives seems a lot but basically are just common things. The things that wear and tear that we really need were not covered. The service people answering the phone at ProtectMyCar are great but they can only deal with the people with the insurance company on what to do, what’s covered or not. I'm very dissatisfied.

ProtectMyCar is excellent. Their reps are nice and polite. The claims process went smoothly and got taken care quickly. I recommend them to my friends.

When I had my car fixed recently, ProtectMyCar gave the mechanics too much of a hard time and so the mechanics didn't want to deal with it. So I don't think I'm going to keep the warranty very long because the hard labor that the mechanics put in was not worth it. I have a car that came with a warranty and it's so easy to take my Mercedes in and they do whatever they need to do. But this one, I got to call to get approval. ProtectMyCar wants the cheapest part and I was not happy.

It was a Saturday when my car broke down and I had to get to work Monday. I got rental on my own and ProtectMyCar said that they will talk to me about it. But I got it from the airport and I didn't send the invoice. I just said, "Okay, well you guys pay for the next rental that I have to get." And so, I went and got a rental through Enterprise and they gave me a deal which I had for two unnecessary weeks. It was before my car finally got done and the bill was under $600. ProtectMyCar reimbursed me with a check for $200 and something which was not the invoice that I sent. They didn't respond and tell me why. I was frustrated with them.

I like ProtectMyCar's package. It was fair submitting a claim to them. When I had some problems with my car, I took it to the dealership and let ProtectMyCar know what the problem was. ProtectMyCar told them to go ahead and fix it.

ProtectMyCar is all right but I need more protection and benefits or discounts. I don’t want to have to pay too much out of pocket when I file a claim.

We have ProtectMyCar for a while now. We submitted a claim before and their claims process was alright. They paid for what they said they would pay for. The maintenance dealer filed the claim for us and everything went as I expected it. I’m very satisfied and nobody has tried to bill me anything extra yet. They were very great.

ProtectMyCar's claims rep actually worked with the dealership. All I did was file a claim which was pretty easy and straightforward. From that point on, it was between the two of them. The dealership had called and told me they don’t cover steering and suspension parts and I was a little disappointed. I had to practically replace my whole front end.

ProtectMyCar was much cheaper. I submit claims to them on the phone and I'm very satisfied with them so far. My alternator went out so I went to the dealership. I told them it was going to have to be serviced because I wasn’t 100% sure on what was wrong with the car, but I know the battery had died on it. We talked about getting everything set up. I gave them the keys to my car and they were moving it up. Next thing I knew, my car started smoking. It blew something out of the hood because all my fluids or coolant came out.

I was satisfied with the information ProtectMyCar gave me about them when I called. I've used them twice and have had a good experience. I only had one little complication. I was dealing more with the dealer than with ProtectMyCar and it was nothing too serious. There was some miscommunication as far as getting the work done. ProtectMyCar was ready and prepared to take care of their end there but the dealers didn’t do their part. Everything took a little time but was resolved. I was pleased with ProtectMyCar. I was satisfied with what they told me and the cost.

ProtectMyCar was excellent when I submitted a claim with them. It was a fast and easy experience. They practically cover what I needed. They were there when I needed them and when I called them, they were really nice to me.

I had an auto warranty from a different company before and when ProtectMyCar had a promotion, I switched. Since then, I've had issues with the claim. Some things are not covered and some of their people are a little rude. The customer service is not too good so I’ve been looking to go somewhere else. I’ll just stay where I had better customer service and pay a little bit more than go to somewhere else that was cheap and have poor customer service. How you treat people is what carries your brand for and that’s my biggest concern.

I joined ProtectMyCar and had a couple of cars active. Once my older car needed work, ProtectMyCar wouldn't cover it so I dropped one. Then, I had a transmission problem with my newer car. The mechanic and the service people sent for a transmission. It never made it after three weeks because it was delivered to the wrong place. Then, they would ship for another one and it never made it. I'm gonna go let them approve to fix it. It took another two weeks. They wanted to give me a rent-a-car, but I got to pay for it. I have my own vehicle so I cannot put my second car up for a rent-a-car and I didn't have that car. Reimbursement is what's going to help me when you don't have anything put up.

When I called for prices and everything that the auto warranty covered, ProtectMyCar was the best. However, when I filed a claim, I had issues with the rental car. I had to be able to go to work, but they didn't give me a rental because the labor of the job was less than four hours. But Chevy kept my car overnight because they had to order the part. I was confused because I didn't know that part. It was the only issue I had but otherwise, ProtectMyCar is perfect.

I had ProtectMyCar warranty before but the company went bankrupt and I lost $1,000 on a deal. These guys wanted me to pay upfront and then they stole my money so I was leery about getting into it in the first place. But the price seemed to be okay, so I tried again. It wasn't all upfront. For my recent claim, the guy that did it for me did all the work, which wasn't too bad. It is what it is. It's not the greatest insurance in the world, but it helps. They also did the best they could for the payment of my purchase. It was a good experience overall and I'd recommend ProtectMyCar to a friend.

ProtectMyCar had the best offer so I took their coverage. My dealer said they accept ProtectMyCar and they submitted my claim for me. I also gave them the manual so they'd know what's covered. What's covered in the book is really covered! I didn't worry about payments because I could auto-pay. I like that ProtectMyCar called me and asked "Was there any problem?" One of the best things I did was to sign up and cover my car under them. They are awesome.

I liked ProtectMyCar's first come, first served policy. I got them and so far, I have submitted only 1 claim to them. They were pretty quick. I called them and they picked right up. They called the shop, got the estimate, and found out what was going on. They waited on the mechanic shop to talk with them so they can go ahead and pay them. I thank ProtectMyCar for being prompt and getting the payments paid. I also thank them for being there when I needed them.

I went with ProtectMyCar because of the way they set the price and then they said I could make a payment plan instead of paying a big lump sum to get in there. They told me to start off with $100+ and then go with the payment plan, and that would help me out. The auto warranty was $4,000. They wanted me to put in $2,000 to start off, but now they have it right there. I've used Protect My Car's maintenance perks.

A rep from ProtectMyCar called me and got me sold on the deal. At the time my Ford Excursion, which is under their warranty, was at the shop. I was getting the transmission looked at, and it just so happened that their rep called me and told me about what they offer. And I thought, “Well, why not?” I know this vehicle’s already needing some attention. It was a no-brainer to go ahead and see how it worked, and I’m happy so far.

I'm very satisfied with ProtectMyCar. Their rates are better than what I had before and the only limited cars are based on the year of the car and the brand. When I submitted my claim, it was quick, easy and they saved me a lot of money because they covered the majority of the claim. When I first talked to the guy, it was almost $2,000 and when ProtectMyCar talked to the man, it was dropped down. Then there were other little pieces that were missing and had to be redone so they charged me $500 but it wasn’t as bad as it was before.

I was looking for a warranty on the internet and I liked ProtectMyCar the most. My claims have been done by my dealership wherein I give them the information, they call them, and then they get paid. So far, everything's been covered. I read about what they'll do and what they won't, but they never said "no". Also, they were the only one that offered to make payments affordable to me. I’ve told several friends about them and another girlfriend of mine signed up already. We're older, we have older cars, and we don't want to buy new ones. Buying ProtectMyCar is a pretty good deal because a few things might break down as they come along and we don't have to spend a fortune. We only need to pay our $100 deductible. I like that when I had a flat tire, I could call, too. My experience with them has been excellent all the way. It's better than AAA.

The warranty provider of my mom is ProtectMyCar that's why I went with them​. The overall experience was okay. However, the claims process was a very long ​one​. Once you put in a claim, you have to wait for them to find the parts that are cheaper, and it takes about two or three days. What if people didn’t have an extra car to ride back and forth to work?​ It needs to be a bit quicker than what it is. Other than that, making payments for the warranty is easy and it's all good.

ProtectMyCar called which was how I found out about them. I had a good experience with ProtectMyCar. Filing a claim was easy and I have no issues with them.

My oil needed changing, and my tires need rotating. You guys took care of that, and I thank you for it. My Air Conditioner was broken. They called me. I told them to call you guys. You guys house in $69.99 on a bill that was in excess of $300. I would have thought you guys would have paid a little more. I also had to get a rental car because the car then overnight there Wales. They did not have any compact cars at Florence Regional Airport. So, I had to get a midsize and spend a little bit more ($57 & some change). The next day ice packs the rental agreement with a note written by Budget Rental that there were no compact cars. I tell you these things, because if it were my company I would want "Attention to Detail" & "Follow-Through" to be my first two points of business when dealing with the customer. PS. A/C still broken & Rental Reimbursement not there.

I had a transmission that blew out on me and ProtectMyCar helped me with it. It was a little long process but overall they granted me success, so I was happy and grateful. It's a good company and they stand behind what they said they're going to do so far. I recommended them to quite a few people.

We were going through the internet and hit some sites and then ProtectMyCar called me. The policy seemed good and fit my budget. At first, we had a little trouble submitting a claim but it was more on my end. It wasn't bad at all. I just send my car over and the dealership deals with ProtectMyCar. The experience has been good after getting my vehicle back or even taking it back for other repairs. I also like the free oil changes and tire rotation. They're something I never looked into but actually helped out a lot and we’ll continue doing. The reps I spoke to on the phone were good and courteous. I’d recommend ProtectMyCar.

When my extended warranty with Nissan expired, I decided to look for a new one. A young lady from ProtectMyCar called me a few times, but I wasn't gonna take it. However, I finally did let her persuade me to take the plan. The coverage and monthly cost of the plan were fine, but I'm really disappointed with them. Some lights came on in the car and it was sluggish, so I went to the dealer to have it checked. They did a diagnostic and saw what was wrong. So Nissan repaired some things that were on there, but they talked to ProtectMyCar who told them that there were a couple of things that weren't covered. So then I called ProtectMyCar and they told me that it wasn't covered either. I may not have a good understanding of their language in the agreement, but what is my extended warranty for then? So I'm going to move on if I find a better extended warranty, but I'm going to keep this for now.

I had read online that ProtectMyCar seems to be more reliable than other companies so I chose them. I submitted a claim over the phone and there were no problems. The reps were all professional but I had to wait a long time. Payments were done automatically, so I don’t even have to click or do anything. Overall, I'm very satisfied with them.

I needed to extend my warranty. I got ProtectMyCar and submitting a claim with them was wonderful. It was consistent and prompt. I liked how they have written a service plan. They also took care of me and I was grateful for that. It's been a great experience with them so far.

I didn't want the AAA and I wanted to try something different. So when ProtectMyCar called me, I signed up because that's what I was interested in. However, submitting a claim with them was terrible. They paid the car garage for my first claim but for the second one, they wanted me to send them the money before they pay the company. If I had it like that, I wouldn't need ProtectMyCar. But I sent the claim in and they paid it. I called them back and told them that I had to leave it a little bit longer and that I'll get a rental car again. I did and sent this claim in five times and still, up to this day, I have not been paid for it.

Submitting a claim with ProtectMyCar was okay, 10-10. The process wasn't difficult. Both Protect My Car and the dealer worked with my claim. The dealer called the office whether it was approved or not and they did it in one day.

Everything with Protect My Car was easy and smooth. It's easy to operate and to know what's going on. Everything was explained.

My transmission valve went and I was looking for help where I’d be able to not pay as much. ProtectMyCar was recommended to me by someone. However, the people that fixed my transmission charged me more and didn’t do a good job. From $1100 they added another $500, which I was very upset about. Now I’m having problems with my car cooling and it might have something to do with the fuel line. They might have not put something back in place properly. I’m afraid to take my car back to them. Why take something back to someone who doesn’t actually solve the problem?

ProtectMyCar gave me the best deal. I've had the policy for about three or four months when my car started to make a noise. I went to the dealer to find out what the noise was, and they told me my transmission had failed. I only had the car for about eight months at this point. I called ProtectMyCar to let them know what the dealer said. ProtectMyCar told me to send them my car purchase receipt and the service I had then. I sent them everything, then the claim went through, and I had my car in two or three weeks. They approved my claim pretty quickly. The rest of the time was more of the wait to get the part to the dealer plus the time to fix the car. They didn't order the transmission from the dealer since their price was too high. Once they shipped the transmission, the dealer fixed the car and I had no problem since. ProtectMyCar hasn't given me a hard time for anything I needed and they let me know from the start what they do and do not cover.

ProtectMyCar didn’t add one of my claims one time before and it put a nasty taste in my mouth, but there's nothing I can do about it. It took them about a whole day to process something one time. I also don’t know what to do about the warranty if they get some work done at a shop, but I guess I can call them and find out. For the protection they’re giving me, they charge too much but they’re not offering me much. They tell you up to 50% to 60% but all you really get is 25% every time, no matter what it is.

I’ve seen Protect My Car on CNN. I called them and talked to a gentleman there. He told me some of the things that I needed to know and I also told him some things that he needed to know. I’ve been a business agent for 29 years with the Local 70 Teamsters and I’ve always come to the conclusion that when a person sells themselves first then it opens up that inner ear to hear and that’s when I wanted to hear what he had to say. He made it sound like if the car broke down, it was covered on the warranty - pay him $100 deductible and that’s all I had to do, my troubles were over. He told me it was all good stuff and he signed me up.

We had a bad deal with ProtectMyCar in October last year. I took my car in to get it fixed and they didn't pay the garage. I had to pay it out of my pocket to get the car out. I'm not too happy and I don't want to deal with them anymore.

My experience with ProtectMyCar has been all right so far, the only thing I don't like is they try to put discount parts on certain cars and certain cars can't take discount parts. But other than that, they pay on time. They help me out as much as they can and they broke the payment down enough for me so that I can afford it. I'm satisfied and recommended them to a friend.

It was for their monthly payment that I went with ProtectMyCar. I was satisfied when I filed a claim with them on the phone. It was a good way of doing it. I had to learn how to go about the right procedure but they worked me through how to handle that. Their reps were helpful and I’m grateful that ProtectMyCar is real.

ProtectMyCar was the first one I saw online when I was looking for a warranty provider. However, I meant to cancel my warranty from them because I had to use my car service for a couple of times and they haven’t covered anything for it. I realize that ProtectMyCar ended up being able to cover my first claim, my water pump, but after that, they weren’t able to cover anything else. Not to mention, the claims guy that I talked to was pretty rude in telling me that he was not going to cover it. Also, I tried to use their rental car, but I haven’t gotten reimbursed for it yet.

I have a BMW and it is a unique car and ProtectMyCar wouldn't pay the labor rate from the dealership, so I wound up having to take it to a regular mechanic that has the same labor rate that they cover. But, they messed up my car and broke a couple of seals because there's a unique way they had to bring down engines. So to this day, I'm dealing with those issues. I took it in to fix my fan and they broke some rotors and some other stuff when they were fixing it. I had to pay $900 to replace my whole exhaust pipe assembly because the fan was kicking metal into the exhaust pipe and broke the valves in it. They didn't do a good job and I ended up having to go back to the dealership to fix whatever was done by them.

I filed a claim with ProtectMyCar a while back, and my last repairs haven't been covered by the warranty. There were things they said that weren't covered under the policy. When I bought the policy before, it sounded like they promised me more than I'd get. But it is what it is.

I'm satisfied with ProtectMyCar. I've been with them for a year. I used my coverage at one time and my experience has been okay.

I shopped around a little bit to see who had the right coverage for the right price, and I got ProtectMyCar. When the dealer submitted a claim for me, they had a few complaints that they passed on to me. The main issue was with the communications and slow response time. The Volkswagen dealer wanted to use a new Volkswagen factory part for obvious reasons, but when they tried to get approval for the repair, the warranty company said, “No, we want to supply the part ourselves from a third party for less money.” The dealer then said, “Okay, do that. Send us the part that we need.” It took a substantial amount of time, so it delayed the repair while the warranty company shipped the part. They shipped a part that worked, and it was the correct part, but it delayed the overall repair.

Overall, I'm happy with ProtectMyCar, however, their claims process is time-consuming. The dealer called them and I just signed the form. ProtectMyCar helped me out with the payments. In fact, they paid for a big portion of it, but it took a long time for my parts to get there and it didn’t come all at once. My car was sitting there and the auto company said, "The car is still here, the parts aren't here, we will have to charge you." What I like about ProtectMyCar is that they take my oil changes, which is really cool, and they reimburse my check for getting my car towed.

ProtectMyCar covers cars with 4 miles at a reasonable price. Their guys are very friendly and when I submitted a claim, it's very helpful that a gentleman came and got involved in the negotiation process. The only part we don’t like is the rental car piece. I still have two hours stay in rental car claims that haven’t been resolved yet, and I don’t really know how to get that part done. Also, there are a few nuances inside of what they do and do not cover and how that’s done because you almost can't negotiate a lower price before they call. Once they know you have an insurance agent, they don’t allow that negotiating to bring the price down, and that part is problematic. If you’d be allowed to negotiate the price down, you can save a new 10% at least. Still, I'm very grateful I got ProtectMyCar. It's not perfect yet, but I will still recommend it to a friend.

I was called by another extended warranty company. I told them I already had an extended warranty. The guy asked, "Who with?" I said, "Protect My Car." He said, "Oh, no, you better check them out. They do not live up to their commitments." I hung up. Let me summarize my time with Protect My Car: 04/15/2016 - Signed up with Protect My Car and made down payment from checking account, 05/14/2016 - Oil Change, 05/14/2016 - Faxed invoice to Protect My Car for reimbursement, 05/15/2016 - 1st Payment auto withdrawn from checking account, 05/20/2016 - Reimbursement check issued to me. I hope the rest of my experiences with Protect My Car are just as "unreliable."

ProtectMyCar does all the major stuff but it doesn't do smaller things that I might need on my car. They might have a policy that does that but the one I have only does major repairs like engines. I actually tried to put a claim in for a sunroof but they said they don't fix sunroofs. But it's efficient. I have used it for one window regulator and they paid it. The claims rep was cool and ProtectMyCar made my payments affordable.

So far, everything's fine with ProtectMyCar. I usually call to submit my claims and their reps are okay.

ProtectMyCar did what I expected them to do when I submitted a claim. So, I'm pleased. It's been a wonderful experience.

ProtectMyCar was only $25 a month and it's pretty easy to get with them. Also, I always thought that having extra insurance on my car would be great. However, when I submitted a claim, it took a while to get the actual people out there to look at my car. It delayed my ability to get back my car in a really decent time. I waited almost a week and a half extra to get my car's stuff taken care of so that was a little unfortunate. But I'm not really too picky. I know I live on a military base. So, I know it's a little bit more difficult for them. But, just some way of fixing that to be quicker that'd be preferable.

Everything has been great with ProtectMyCar. It's very easy to make payments with them, and the ProtectMyCar reps were very nice and courteous.

ProtectMyCar had a wonderful salesperson. She really did a heck of a job and I really appreciated that. Recently, I had to take the car to the shop. ProtectMyCar covered a lot of stuff but there was some stuff that they didn't cover. I would never have put the car in the shop but I did know that they weren't going to cover the stuff that I needed. There was the back, the rear, and the trunk like the liftgate which for SUVs was a major thing. Then it went out and I knew they were gonna fix that, but they didn't. They didn't pay for that as the most stuff, so those had to come out of pocket and I didn't have the money. I have mixed feelings right now about this. The dealership is working with me right now as far as paying this. I'm caught up in between all these bills with only one income. I'm trying to figure them all out.

I submitted my claim over the phone and the process was very simple. The reps were very friendly and helpful. I chose to go with ProtectMyCar because they gave me the best price and the most for my price. Making payments is very easy and comes out of my checking account once a month. Overall, they provide friendly service and it's easy to get things fixed.

I had a repair done right when I got ProtectMyCar. I had a transmission replaced. If I did it out-of-pocket, the cost was gonna be a little over $1,400, roughly. I received about $500. But then right at the end, and this is the part that I don't understand - how could they think that the rebuilt or used transmission that was being shipped was going to be shipped with the fluid in it? They then refused to pay the $40 for the fluid, saying that fluids aren't covered under it. And that's understandable. It was clear to me that I would be responsible for that point because the $900 and x amount of dollars that I've spent, I assumed that included the transmission fluid. Because when you put a transmission in, you gotta put fluid in, run the vehicle, put into gear, make sure it's working, then drain it and change it to put the fluid in that you're gonna be using.

It was pretty easy to submit a claim with ProtectMyCar and it’s not hard to make payments with them at all. I just put money on a prepaid credit card, and they take it out every month.

I like the price of ProtectMyCar but filing a claim is a little difficult. The dealership filed it for me, and ProtectMyCar wanted to put me through a whole bunch of loops to get them to pay the claim, but I finally got them to pay for it. Making payments for their fees was easy but it could be a bit lower. I called them one time to use roadside assistance but they never came. Its not the best experience.

I had a radiator that needed to be repaired for one of my cars. I filed a claim with ProtectMyCar and some guy came out. They looked at it, but they still didn’t fix the problem. It was a whole lot of waiting. In the meantime, my car was running hot and I needed the radiator done. All I needed was the approval. It was such a hassle calling this one and calling that one every day to follow up. I’ve messaged several people and left a note. I wasn’t really pleased with it and I got fed up. I finally cancelled that claim. I'm paying for coverage and they’re not covering the parts that are supposed to be covered. It ended up with my car being damaged and with me spending more money on that particular vehicle than I’m spending on repairs.

ProtectMyCar doesn't communicate and I'm definitely not impressed. For one, somebody should have said in the beginning the reading of the odometer the warranty only covers so far. If I'm paying somebody to do a job, I expect for them to communicate with me but they don't inform people straight up. There's always something hidden. They make it sound so good but then when I try to back out the deal, here comes the fees that I don't even know about which should've been said before I signed up with them. There was just too much stuff that was going on that I just didn't like.

ProtectMyCar bugged me a bit more than other companies so I chose them. It’s for post-warranty stuff which everybody says, “Don’t do it. Don’t do it. Don’t do it. You’ll waste your money.” I needed comfort and safety for my wife and this company gives me those if anything goes wrong with the car. I did not encounter any problems with the car yet or something that I needed to repair and the company was like, “Oh, you didn’t read at the bottom of page 69 where it says we’re not going to fix that.” So until this moment, I’m happy with the company and I feel that they give us the comfort and the safety net.

I went with ProtectMyCar and not with the other warranty providers because of their rate. I was able to submit a claim once. I called them and they covered whatever the issue was. It was pretty easy. Also, I have used their service and rental car benefits. So far, my experience with them has been good. It's very convenient with the payment and service as well.

ProtectMyCar called and gave me a price that I could afford so I went with them. I'm working with them on payment and so far everything is good.

I chose ProtectMyCar over a different warranty provider because they were the only ones that would help me. Also, I had a good experience submitting a claim to them. I submitted it myself. I informed them what's needed to be done and then they dealt with the dealership. I have been totally satisfied with the company, the service and how quickly they dispense on the situation.

ProtectMyCar called me and explained that I'd be able to save money if any of my cars break down. And so because of the savings that I'll make through this company, I decided to give them a try. Their customer service has been very polite. When I call and tell them that there's a problem with my car, they take quick action. I haven't been able to try the 24 road assistance but if I need a tow, they give me a tow. Also, they negotiate with the body shop for the car repairs prices. It sounded like I was gonna be able to save money but I'm not really convinced if I'm saving a lot of money because one of the major repairs that I already did with my car totaled $2,000 and I end up paying $1,500.

ProtectMyCar called me and I liked what they had to offer more than the others. They weren't pushy. I did one claim and the dealership did it for me. They're doing their job and I like it.

We used ProtectMyCar.com once. Submitting a claim was okay and making the payments was good but some of the things we thought I was covered wasn't covered.

ProtectMyCar has been okay so far and I like it. I'd recommend them overall.

I looked into getting an extended auto warranty provider, checked out the website of ProtectMyCar after I spoke with some of the guys there and decided to go ahead and push for it. Submitting a claim seems pretty smooth. After I went to the Nissan dealership, they got a hold of Protect and Protect had an inspector come out, check out the vehicle to see what the problem was. The only issue I may have had with Protect was the fact that they didn't want to use their parts but I was charged for the transmission fluid. But other than that I was satisfied with the services. In terms of payments, there hasn't been a problem. It's in auto pay and I do not pay attention every couple days on that.

All three claims we have submitted with Protect My Car have been a train wreck. We had to get my husband's car then they told me to pay for it and that they would reimburse me the money, which they did. Then I had to get my gasket replaced. They told me, "Oh, it's 11 something. You have to pay 758." But, the bill was only 793 because it's my dad's friend’s auto shop. So, I said, "How come you told me it's $1,100?". I paid for the entire cost and it only saved me $30, so that was a hassle.

I selected ProtectMyCar because I trust them. I went through the dealer and ProtectMyCar took care of my claim.

ProtectMyCar is the most reasonable and efficient company for me based on my needs. It’s not hard to make payments with them. When I submitted a claim over the phone, it was handled pretty quickly and effectively. The representative was very professional, swift and thorough with handling the claim. I’ve had an excellent experience with ProtectMyCar, and I would recommend them to anyone who’s looking for their type of service - great service.

I think everyone wants another insurance so that if there's something to happen with their car and they don't have money, they already have the insurance to pay for it all. With this, I decided to get a visitor insurance from ProtectMyCar. Submitting a claim is hard because there may have been bad communication between the dealership and the insurance. But we worked it out eventually. They have friendly claims representative and it's easy to make payments.

When I first signed up with ProtectMyCar, the whole free towing and the free car rental was unclear. When they are promoting, they should let people know 'You have free towing up to such mileage' or 'You only have free car rental or loaner car up to seven days', instead of, 'You get free car rental', or 'You get free towing'. That's misleading a little bit. If that was clear at the beginning, I would've kept shopping around.

ProtectMyCar offered a lot better but is more affordable, unlike other companies who were charging a hundred something a month. However, I would like to have my money taken out of my account on the same day like my other payments, so I don't have to keep going back to my account to put money on there. I was also able to call them and use their roadside assistance when I was locked in my car one time or twice. There's one thing I didn't like. I thought they cover lights and electrical stuff that's going out with the car. I was reading the paper and it said that any issue with the radio, they were able to fix it. But when I was getting my car done, they told me they didn't cover that. Besides that, having their warranty is handy. People say the older the car gets, the more trouble it gets, and it's a better opportunity to get ProtectMyCar's service.

ProtectMyCar worked with me with my monthly payment. It was a longer process to submit a claim, but it was okay. I've had an exceptional experience with them.

I have my car in the shop for four weeks and it should've been there for less than one. Also, an entire week went by that the mechanic was trying to get a hold of ProtectMyCar and couldn't get a hold of anyone. That was the hold up and it was unbelievable, but they needed to approve the repair or the whole process. For the process, the mechanic shop finds out what's wrong and what the car needs, and they turn that over to ProtectMyCar who would then approve it. Maybe they try to find if the particular part needed is cheaper or they have their own little network. My car sat there untouched for an entire week waiting for some answer back from those clowns. I'm not too happy about it.

ProtectMyCar called me and I didn’t know about having extended warranty and insurance but when they were talking to me, they’re getting me to get it because it sounded good in the beginning. Then afterwards, they didn't really help me with much even though they said it's a mechanical insurance. They seemed like a great opportunity but misled me about what would be covered and there was a lot of things they didn’t do. I submitted two claims and more for towing since I got a car towed about three times. Their road assistance is an easy process, though. Still, they should be clearer exactly on what it is that they cover.

I had a carefree experience with ProtectMyCar. When I submitted a claim with ProtectMyCar insurance, I took my car in for servicing and there was something on there that qualified for it, so we had to get some background information on that to make sure that the issue wasn't something previous. They worked with me to make the payments affordable. I'd forgotten all about it and I'd just seen a $58 charge come out of my account, and I looked at it and that's what it is so it's pretty seamless on my part.