Protect My Car Reviews

ProtectMyCar made me a good deal. The only thing was I didn't get the right coverage where I should have gotten the premium package. But aside from that, I've been pretty satisfied so far. I set for the payments to be automatically deducted from my checking account. It also went smoothly when I filed a claim. I took the car to Chevrolet, they called the warranty and ProtectMyCar said is was covered and they paid for it. They didn't question the car dealer's maintenance department about fixing the part that was bad. I'd recommend ProtectMyCar.

I had a Buick Enclave that had a transmission issue. I took it to the Buick dealership, they reviewed what was wrong and I gave them my warranty protection information. They reached out to Precision and they had my car fixed in a reasonable amount of time.

ProtectMyCar seems easy to deal with, they're great so far, and have done what they said they were gonna do. The dealer told me about them.

I was in the market for an extended warranty so I looked into a couple of people here. It appealed to me that the CEO of ProtectMyCar is a veteran just like I am. We talked about some other things because I had so many questions and he said most of the right things so I went with them. But filing a claim to them was not as smooth as I would have liked it to be. I had the warranty on two cars and have since sold one. But I still have the warranty on the one I kept.

ProtectMyCar is good and I don’t have a problem with them. When I talked to a guy in one of their branches out in Florida, he told me that the better the down payment I put down, the lower my monthly payments would be. I didn’t have a good down payment but the rep worked with me. He got my monthly payment for $60 or $69 a month. My window regulator was broken and I didn’t read the fine print that it was covered. It was broken for two months and I got it fixed within a week.

When the gentleman from ProtectMyCar first called me, he told me that the warranty covers breakdown, routine maintenance, oil changes, and rental cars. They are good at paying for oil changes and tire rotations, and I appreciate that it's easy, so it helps me out. However, they came up with a lot of rules that weren't there when I originally bought the warranty. I really don't feel that it's worth the money I pay. There are a lot of stuff that wasn't covered, and they come up with reasons. I ended up needing a transmission, and they covered nothing on it. They keep saying they are waiting for the old mechanic to send that stuff and they never get it. Also, I'm not getting my car rentals paid for most of the time. ProtectMyCar doesn't send the money back and they are not paying enough of it anyway. When we have hail damage here, car rentals are about $86 to $101. Normally, it is at $60 to $70. And then, they only go for three days.

I heard about ProtectMyCar.com from the dealer I got my truck from. I started off with Tricor, who wasn't doing what they’re supposed to, and the truck dealer said he had another warranty for me. However, ProtectMyCar went outside their word. They explained that once the mechanic did diagnosis, they will fix my truck. It didn’t happen like that. My truck slept almost a whole month. I was without a vehicle and they did not care. When I got the diagnosis from one of their guys, I told them, "What am I supposed to do, just walk to work and there’s snow on the ground?" Since the service department knew that I was getting frustrated, they said they know I have to get to work, and they have an old pick-up truck that I can drive. But there wasn't any rental they're supposed to have. Instead, I took my truck to a truck rental place that fixed it and let me use one of their vehicles.

ProtectMyCar was the only one to work with me financially, where I wouldn't pay a high amount monthly. I've had both good and bad experiences with claim submission, but in the end of it all, everything was taken care of very professionally, and I didn't have any complaints. They did whatever the warranty covered, and have been pretty helpful in my time of need.

A couple parts of my experience with Protect My Car is good and a couple is bad. I have some things on my car that were supposed to be covered in the program, like the clock, and they said that they didn't cover it and that I misread it, when it was clearly on my template. They covered some other stuff, but I ended up having to pay a few thousand dollars out of my pocket for stuff that I felt should've been taken care of. That's probably one of my bigger concerns because if it's going to be covered and it says it's going to be covered, then it should be. If I'm going to be paying for all this out of my pocket, then I don't need to be paying Protect My Car.

ProtectMyCar has a good price. My last claim with them was major and they had to send someone out. Our car was out of commission for quite some time which was okay. The dealership had a loaner for us so that was not a problem. Everything went well. They held up their end of the bargain and I was completely satisfied.

I was inquiring about extended coverage for car insurance. I didn't really shop around as I was pressed for time since my car is getting older and I needed to get something. I had to submit a claim back in May and I had a little bit of difficulty with getting Protect My Car to cover some things. The claim was for a transmission issue and I had to show proof that I had prior maintenance on the car before they would even approve a claim to get it fixed. Then I ran into an issue with getting rental reimbursement. So it's not the best coverage because I know that if I had more time, I probably could've found something better. Even the car dealership person said he has dealt with others and they weren't this bad. But the representatives I interacted with took their time and were pretty compassionate about my issue. They also gave me feedback on what else I needed to do.

I was totally disappointed in the claim that I submitted because I thought I had warranty protection against damage or wear or tear. But when I filed a claim with ProtectMyCar, they told me I didn’t have warranty protection. What I was paying for was discounted parts. My discussion with the claims representatives didn't go well because they told me, “Read your contract.” Well, "read your contract" and what they said on the phone are two different things. I’m not gonna read 10 pages of contract when the rep explained to me on the phone that ProtectMyCar does not pick up my warranty from where it left off. I'm expecting a warranty discount, but it turned out to be just a discount on some parts. I’m still paying the same labor cost that the dealership is charging. ProtectMyCar just saved me some money on the parts that they put in my car, which may or may not be manufacturer parts. They could be rebuilt parts.

I filed a claim once and I was a little angry because when I put the paperwork in with the Volkswagen place and Protect My Car's estimator went down there and checked out the work they were gonna do, they refused to do some of it. The Volkswagen dealership called them and let them know what exactly needed to be done. Volkswagen said Protect My Car was okaying for a certain portion of the maintenance work they had to do, instead of doing the whole job at one time.

ProtectMyCar was the only one I saw at the time that I was looking for an auto warranty provider. Whenever I submit a claim, they've been okay and their process was not difficult at all. All I do is have the paperwork in, step right in and the mechanic will submit his paperwork in and it’s a done deal. I do my claims over the phone and whatever their reps say they'd do, they just go and do it and get back with me, and I get back with them. There’s been some difficulty sometimes in making payments but I was able to do it. So far, everything’s been okay.

I found out about ProtectMyCar on the internet, and they had a better deal than other warranty providers, so I went with them. It's easy making payments, and so far, it’s been very good filing a claim with them. I submitted a claim over the phone, talked to their reps, and they took care of it for me. They called the mechanic where my car was and the rest of the interaction was them.

I got my car without any extended warranty. ProtectMyCar had called before and their guy was a good salesman and he made some sense. So, I decided I'd go ahead and get their warranty. I've been with them since two years ago. I've used the warranty two or three times and every time that I have a claim, they would always relate to the handbook. At one time, I thought my claim was covered but they told me it wasn't. The other two or three times were good though. I did have to watch the mechanics to make sure they are legit on what they say is the problem. They told me I needed some pretty expensive magnifying system for the engine. What I did instead was to swap and paid $400 for it myself. Other than that, I really had no major setback with them so far.

I filed a claim at ProtectMyCar and it went fine. The whole bill was $1,200 but I only had to pay the $100 deductible. They took care of a thousand dollars of the total bill, so it wasn't bad. It seemed like it's more about how well the dealer handles it, and the Volkswagen dealer handled it pretty well and did a lot of work for me. It's worth keeping so far.

I'd recommend ProtectMyCar. When I filed a claim, I called them and it was pretty good. It took some time but the job got done.

I started out with another company and, I guess, they were sold and became Protect My Car. It was my first idea that things weren't going to work out. I've had them for a couple of years and I didn't find that they paid out very much. I had a pretty expensive part that had to be replaced that's why I bought the program because I knew that the catalytic converter is going to be coming up at some point in time and I could only get it from the dealer. I put Protect My Car on the phone with the Mazda dealership and they were the ones that haggled it out. But in the final analysis, when Protect My Car called me, they told me that the warranty could only cover a certain portion, which was not very much. They only gave a little bit of a discount. So, my experience was not great.

ProtectMyCar gave me a reasonable price and I’ve been with them for a while now. I haven’t had a chance to send in a claim but I wish they’d pay more.

ProtectMyCar was the first one I called and I liked what they were selling that's why I went with it. I filed a claim last year and the dealership took care of all it for me. I didn't have to do anything. I'm very satisfied with ProtectMyCar.

I’ve been with ProtectMyCar for a very long time, and have had one bad experience with them. When the dealership worked on my vehicle, the communication between them and ProtectMyCar took a little longer. I ended up renting a vehicle for two and a half weeks. The dealership was always waiting for information from ProtectMyCar, which, in turn, made me spend twice as much as what they allow for the rental. I got reimbursed for $210 but I’m still out $300 and that irritated me because I was hurting for that money. I've already mentioned to them the issue with the length of time it was taking several times. But other than that, my experience with them has been good.

My warranty on the car had expired and I was looking around for another one to cover it. The reps at ProtectMyCar were upfront and courteous, and so I ended up going with them. The real negative is the lag time. If my car breaks, the guy can't fix my car till that company finds their parts and has them shipped. The one time I had to use it, it was three more days in the shop waiting for the part to show up when it was right down the street. Other than that, oil changes are great.

I found out about ProtectMyCar through the internet. I called four places and they were the lowest one that I got, so I went with them.

I paid ProtectMyCar for two years, and then my shock got broken. When I took my car to the dealer, they said my shocks is not good and that ProtectMyCar should cover it because it says "everything" in the book. So, I paid for the shocks, and now ProtectMyCar is saying that it's not covered and they won't pay me. So, I tried to cancel, and the lady advised me to stay because I would need it later and that she'd give me a one-year oil change free, so I said okay.

It's been very good with ProtectMyCar. When we needed the air conditioner fixed, they helped me out with it.

My mechanic wasn’t always very happy. He took care of everything but the last time I had some work done, ProtectMyCar was blaming him that he had done something to the car. They weren't going to cover the gasket on the electronic part that he had pulled out of the transmission, and it cost me $2,000. It was a Cadillac and I knew things were expensive to fix. It only had less than 100,000 miles on it. I sold the car and I told the person that bought the car about the warranty and she said "No" straight up. She's in the car business and she said ProtectMyCar doesn't cover anything and it's not worth it. I broke even on the warranty, but it didn’t save me anything from that big transmission gasket that needed to be replaced. All in all, I wasn't satisfied with my experience with ProtectMyCar and I wouldn't recommend them.

So far I'm pleased with ProtectMyCar. My co-worker said it was pretty reputable. I've had three claims in since I've had it. The first time, I called and the claims person that handled the claim knew what to do from there. They walked me through the process on how it works. They were really nice and gave me a lot of information. Also, making payments isn't hard. If I don't have the money in my account, I call them up and they'll work with me and pull the money out the date I say I have it available. I've had a good experience with that.

There was no problem with the monthly payment that I had in my checking account for my ProtectMyCar warranty. However, communication or getting information to them was a problem that I noticed when I submitted my claim. When I was sending information, they said they didn't receive it at least twice and I kept having to call them back.

I've been with ProtectMyCar now for five years and they're great. I called them, and I liked what they offered and I decided to go with them. I also like the way they take care of business. When I made a claim, I took my car to the dealership and they called ProtectMyCar on my behalf. I hadn't had to go through a whole lot of paperwork. I just called and verified with them that my car was in the shop, and they took care of everything from there. Paying was easy. It's on my credit card, but I'm having trouble with my card so I pay it over the phone now, and they worked with me about payments. Overall, it has been good service.

ProtectMyCar is the worst company I’ve ever dealt with. The first time I used it was just this last month. They made the shop put a rebuilt radiator in there and that radiator lasted two days. And then at the same time, they also had put a rebuilt AC compressor that also lasted two days. And then the other day, my water pump had worn out. I didn’t want to deal with them, so I just paid for it myself because I didn’t want a piece of junk. I want genuine Ford parts. If people want to pay a lot of money to get junky, rebuilt parts on their car, they should go with ProtectMyCar.

I have been with this company for almost a year and had to cancel them. They are very rude when it's time to get a quote and always found a way to deny a claim due to their fine print. I always end up stuck in a jam every time. I went to a shop or the dealer to get my car fixed but they make sure that they take out their payment from your bank account on time. The last bill they stuck me with came out to $13,000. My motor went but they didn't want to agree to any shop hours that was more than $60 an hr but they tell you that you can take your car anywhere you like.

Protect My Car has always been decent with me. For a while, I didn't receive my bills on time and it was delayed a couple of times but then they sent me the bill. It comes on time now. So far, I haven't had the need to use the warranty.

I only had a small claim so far with ProtectMyCar but they covered it and it went really well. It was very easy to submit the claim and the reps I spoke with were helpful and answered all my questions. It's simple to pay the warranty as well. I know their rental car benefits are available even though I haven't used that yet. ProtectMyCar's service has been fine.

My experience submitting a claim to ProtectMyCar was unsatisfactory. I had a sensor that has gone bad and it was one of those that needed taking in for because it was messing up my anti-lock brake system. For some reason, the system would cause the wheels to skid like it was sliding on ice and all I was doing was slowing down at a stop sign in like 70-degree heat on a sunny day. So, it was actually pretty bad, unsafe driving conditions and it was all just this one sensor. I was told it was the anti-lock sensor.

At the time when I got it, the price of ProtectMyCar's extended auto warranty was affordable. It's easy to make payments - it's just withdrawn from my account. I have used the rental benefit. However, I didn't like the information about what's covered and what's not. Sometimes, the wait is a little too long in submitting a claim, but overall it's okay. The last time I filed a claim was around six months ago, and it was good. The only problem was, I had to get a manager involved because they didn't want to submit the payment right away, so there was a little bit of calling back and forth, but not too bad. I called to know how long it would take, but they started giving me the runaround. So then, the manager at the dealership talked to the manager at the claims center for me.

ProtectMyCar took care of the part of my Mercedes wherein I got a discount and I didn't have to pay a lot out of my pocket. They dealt with the person at the Mercedes dealership, the dealership gave the claim information, ProtectMyCar told them how much it will cost, and then the dealership took it from there. I had a little problem with my Jag before that did not work out too good and they didn't take care of that situation the way they did with my Mercedes. They told me one thing but turned out it was something else with the policy for my Jag and that's where the problem came in. Nevertheless, I was satisfied with what they did with my Mercedes.

ProtectMyCar was convenient price-wise and I really like the attitude when I talk to their reps. It was also easy to submit claims for my wheel sensor and fuel rail. They were very friendly and quick. They were also very knowledgeable about what was going on. I like everything about my experience with them.

ProtectMyCar has been all right so far. They pretty much stick to what they say. However, when I submitted the first claim, I had to jump thru a bunch of hoops. I thought that they'll cover the bearings for the wheel but then they said they don't cover those which didn't make sense to me even though it's in writing. Also, if I wasn't internet savvy, it would have been very challenging. I had to have people fax them my last place that I got an oil change from and they also wanted my vehicle history. It was a little annoying but I got it taken care of and I was fortunate to get it done the first time. But after I got through those hoops, I was pretty much okay.

ProtectMyCar happened to call right before my warranty expired. The payments were very reasonable, and making it was very simple. The first time for claim submission was very good, but the second time was denied but it was due to wear and tear of parts. But, the explanation provided after the fact was fairly decent. When the car went in for the first issue where my starter was repaired, it was seamless - a very positive experience on that. My extended warranty from ProtectMyCar served its purpose.

My experience with ProtectMyCar to this point has not been the greatest. Part of it is my problem because I was in the process of moving and all the records that they were looking for ended up in the move. So it’s been kind of a debacle. I think the claim has been approved; however, I just contacted the garage today and they haven’t gotten an approval code yet in Clearwater. I’m renting a car out of my pocket and I’ve had it for two weeks. It’s putting me in a financial bind. I realize that they cover that up to a week, but I still have to pay it and then wait to get reimbursed. As it stands, it’s gonna be at least three more days because they haven’t even started working on the car yet. They don’t even have it on a lift.

I’ve only had one breakdown since I got ProtectMyCar insurance for my truck. When the repair place fixed my truck, they didn’t put power steering in because ProtectMyCar didn’t pay for it and they didn’t bother telling me. They did a really shoddy work. They should gone ahead, put the fluid in, and billed me extra for it, but they didn’t do that. When I asked them was there fluid in it, they said there was and they took care of it.

My warranty ran out and I did some research online to find a good price and got ProtectMyCar. Making payments for the warranty was easy because they take it directly from my account. I just found out I have two more years on it, but as soon as I get my settlement, I’m gonna go ahead and pay it off. Recently, I had to have a transmission put in and it took about three weeks before they could actually get to my truck. It only took a couple of days with the warranty that I had before. I guess because it’s far away that they took their time trying to put a refurbished transmission in it.

ProtectMyCar's claim process has been good. The dealership always did it for me. Their payment process has been easy, too.

ProtectMyCar gave me a call and then I purchased the extended auto warranty from them because if anything happens to my truck, I would need something instead of paying on my own pocket. My recent experience with the claim was excellent. I submitted over the phone and their guy helped me out. I pulled up because my truck was making noise and I took in to service and they said it was the front differential. The guy said it was covered so he took care of it and I’m very happy with the service. It's an excellent experience and I definitely would recommend them to a friend.

Everything was fine when I filed a claim with ProtectMyCar. I took it to the dealer, and the dealer submitted it. However, they took almost a month to fix my car. That's too long for me. When they called me asking for maintenance for my car, I submitted the day after. I waited for a week and I never heard from them, so I called them back. It looks like they never saw my email until one week later. Other than those, payment was very easy. I talked to the representative and we set up an amount in the payment. I have no problems with that. I also used their rental car and it was easy to arrange. That was good. I'm happy they solved the problem, but I wasn't happy that it took so long.

ProtectMyCar's price is very reasonable and submitting a claim to them was very easy once I got all the information. However, I was a little disappointed that the claim was not paid the way I thought it should’ve been paid. I thought it covered a little better but it cost me $1,700 out of my pocket for the work.

I've had the ProtectMyCar warranty on my Buick for so long, and so far I've used a few months ago for a water pump, and that experience was fine. When submitting the claim, the Cadillac Buick store did it all. It's set up to where I just hand them the policy and they take care of it.

ProtectMyCar was the only extended auto warranty being offered to me at that time, and it happened to be when my original warranty was running out. I've had a good experience so far when submitting a claim over the phone. The claim process is not difficult. Both times that I've had a claim, I called their reps and they said that I needed to have the dealer to call so that they can verify that the issue is a covered item. And once they spoke to the dealer and got that confirmed, they took care of it.

I received a lot of different promotional calls before. I talked to one of ProtectMyCar's reps and they explained everything to me. I felt that that was my best option. They seemed to have more coverage and they're less expensive, so I went with them. Their claims process was easy. I took it to the auto shop, the shop called in and explained to them, and they approved it. I haven’t had anything denied, but I haven’t had a lot of claims either. It’s been satisfactory for me so far.

I purchased an extended warranty from ProtectMyCar to make sure I'm protected and in case I might need an assistance. It's easy to file a claim and they've been very helpful. They explained to me certain things that I didn't qualify but it was a good service. Also, I tried to get the tow service but I didn’t understand what they meant about the distance - they were telling me that if I go over a 100 miles, they would charge me. They called me but they were tied down and since I got AAA, I called AAA who they came right away.

I decided to go with ProtectMyCar because I liked what the person I talked to was telling me. He was very friendly, he was telling me about the auto protection plan and when I told him I couldn't afford it, he said he was going to see if he can reduce it down some and he did. So far I've had good experience with them. The only problem that I've had was with the car rental. My transmission went out and they kept my car for almost a month. They only pay for a certain amount of days for the car rental, so I still had to pay $500 after that. I felt that it was no use for me trying to call them because they were not going to change their minds. Other than that, everything was good.

I went with ProtectMyCar because I figured I needed it. I didn't have any bad experience with them and have had one claim in the whole time I had them. I did it over the phone and it was a good experience. Making payments for the warranty was simple. Then I fell behind a couple of payments because I had some bank account switching issues. But other than that, it was okay.

ProtectMyCar offered a good coverage at a decent price so I took it. I've been with them for two and a half years and I've had two claims which they paid most of them, so I'm happy with them. They did what they were supposed to do. The repair guy has to do the claims process and calls ProtectMyCar to inform them what's wrong with the car and get the authorization to do the work.

I have an Acadia and went with ProtectMyCar to secure my car. The sales representative was courteous and answered my questions. I didn't have much to go on, but he sent me the booklet with all the information which was good. However, I looked it over and had a misunderstanding about what was covered particularly the sensor part. I took it to my dealership to see if it was a good policy, and they said it was just about regular as everyone else. I decided to stick with it and see what happens. I've just had it for a month and haven't used it yet. I'm looking forward to their maintenance.

ProtectMyCar has a good staff. When I submitted a claim over the phone, their employees that I spoke with, especially the last one, were very polite and helpful. It was very easy to make payments for my warranty. Whenever I forgot to pay and had late payments, they'd call me and I make the payment. However, ProtectMyCar didn't cover my entire damage on some of the parts. But it's been good with them so far.

My previous factory warranty was about to expire, and ProtectMyCar was the first one to reach out to me, so I decided to go ahead with them. I went to a shop for an issue with my car, and my warranty with them says it covers one of the issues that my car has, but technically for how it's supposed to be established in the warranty, they get in complying to fix it. Then they tell me it has a problem, but that I had to go to another shop and request for another diagnostic to be more precise on what the issue is, which is inconvenient because I am working and every time I get out, it's late. That was the only time I had time to do it. It's supposed to be a bit easier because I already have spent quite a lot of money with them, and I'm not very happy with that. Besides that, three years with the warranty, I only have used it once and there was no problem at all.

I got a call from ProtectMyCar and went with them because of their cost. I was without my car for about two weeks the first time I submitted a claim. The process was rather difficult, it kept forever and delaying. Then they finally approved it. The good part was that it was directly through the dealer. I would also love to get an email indicating what their maintenance perks are.

I had been looking for an auto warranty for a while and the timing was right when ProtectMyCar first called me. I did a little bit of research online during the call and went ahead and elected to sign up with them while they were on the phone with me. The reason that I purchased the warranty to begin with, was because I was told during the call that they would cover something that a lot of warranties do not, which is the seals and gaskets. I questioned the sales representative on the call, multiple times and he assured me that they covered that. But when I filed my first claim, they denied my claim and told me that they do not cover that.

We've used ProtectMyCar a couple times and I'm disappointed because every time I use it, my claim was not covered under their warranty. They did cover some but not very much. I didn't have to deal with the claims as the truck was taken into the Ford dealership and they get it done for me. I haven't used the warranty enough but I have to ask them some questions and see what they can tell me. Actually the warranty on my Mercedes is up so I'm going to see if they can do something with that.

I called ProtectMyCar and they sounded good. It was very easy to submit claims and and they are very nice on the phone. It's also easy to make payments for the warranty. I wanted to have a certain record service. They called the service, directly called me right back, and everything was really smooth. I also had my car towed twice at my home. I needed work done and they paid for a lot of it. I love ProtectMyCar.

ProtectMyCar was the first auto warranty I heard of. If I had known about another one which was cheaper, I would've gotten it because I've come to find out ProtectMyCar is very expensive compared to the other ones that I've been exposed to. However it seems like I can't get out of it at this point. I had a problem with them one time. My car had to get repaired and they gave my mechanic a hard time. I'm not happy with them at all. They supported two claims but one of them was a real hassle that I had to go through. The guy was like, "Oh, the damaged parts are too expensive." He wanted my mechanic to go to AutoZone and that was a big concern because the parts cost more in AutoZone. My mechanic was like, "No. I'm not going to AutoZone." I've been dealing with my mechanic for years. If my mechanic is telling me something and you're trying to tell me something else, I'm going with my mechanic.

ProtectMyCar is affordable. However I don't understand why they don't do brakes and I had to pay out of pocket.

Submitting a claim is difficult because I talk to one person which is in long distance. I talked to them a couple of times and they said that they're gonna get right on it and that they'll have somebody call me, but I didn’t hear from them anymore. Then I went and got the man that was doing work on the car and the company told him that they were gonna call him back. The guy waited and waited but they also didn’t call him back. It went on like that for almost two months.

The claims process with ProtectMyCar is pretty easy. I would always carry it to the dealership and they would do what they have to do with it and then, they will contact ProtectMyCar and let them know before they can go in and follow the procedure on it. Making payments for the warranty is easy and their claims reps are friendly. The only thing I dislike is when something is supposed to be covered and then it turns out to not be covered. I've been dealing with it for the last year too. I replaced the throttle body and the pedals, and they still can't directly go to the problem on what's going on with it. I got it in the shop now and they don't really know what's going on with it. So I had to pay out of pocket for that. And sometimes I get frustrated about it, because I don't know what it covers. Other than that, I'm happy with their service, it suits me pretty well.

I've used ProtectMyCar once and everything was fine. The automaker submitted the claim by phone which was convenient for me. Making the payments for the warranty was also easy.

I make payments for my extended auto warranty every month. At first when I bought the warranty, they said that it was only going to take two years to get it all done. My daughter sat there and listened to these people say that and I had it on speaker phone. But they've changed their mind and now say that it's going to take four years, and I can't understand why. It upsets me because I should have had the warranty all paid off back in May, and now I have to pay $170 something a month for another 24 months. It sucks that I was told one thing, and then I was told another thing. But I have to keep the warranty because my car's an '08 and it's got some miles on it, so I can't just go ahead and cancel it.

The payment plan was good for me and I like it. When I had a big problem with my car, submitting the claim was very easy and quick. Protect My Car did 80% of the work and fixed my car. They're a good company and the best thing that happened to me.

I had a different warranty company years ago and they were fantastic. They were the best warranty company I ever had in my life, but they only worked through a certain dealership, so I looked for a warranty company to cover the other vehicle that I bought. I compare ProtectMyCar to other companies and they were similar to the original company that I had.

I had the the Chevy dealers working with ProtectMyCar and it was easy to do that way. I just have the dealership and they'd call and update me with what's going on, whether they submitted the claim and paid for it. The first time was the only time where the car dealership was waiting. ProtectMyCar took a long time to send out an adjuster to to make sure that the Chevy dealership wasn't overcharging. They only pay for five days of a rental car and that made me pull money out of my pocket. They had to replace some big things. Since the car was relatively new and still under a factor warranty, they were figuring out who is gonna pay for what. That was around $2,500 worth of repairs and they ended up splitting it up and $100 came out of my pocket, which is better than $2,500. But the other time that I've submitted a claim, things went relatively smoothly. Maybe an extra policy that would protect us from extended shop times would be nice.

ProtectMyCar made the right call to me at the right time. I had a couple of claims to them and some were good but some were bad experiences. My bad experience was six months after I started up and past the sign-up requirements. I had an issue wherein they would not cover my claim of around $1,200 or $1,500. The guy also argued with me saying it was an existing condition but it couldn't have been because I wouldn't have been able to drive it for 3,000 miles in six months. I thought I signed up with a horrible company that was not going to stand behind their claims.

When my car's warranty expired, ProtectMyCar called me, and I really thought the way that their concept was given to me, that they're connected to the Ford dealer, but then I found out that they're not. I've been paying them every month for my warranty. I have my payments on automatic pay. When there's no money in the bank, they call me. Otherwise, I tell them they have to wait because this is not my first priority.

Filing a claim is not difficult at all, but the problem is that they don't cover too many things. A couple of weeks ago, a light came on my car that I have to replace the battery and a few other things like the power steering rings. However, those weren't covered.

My car's alternator needed to be replaced so I filed a claim with ProtectMyCar. The process wasn't difficult at all and they took everything promptly. The reps were very courteous, answered all my questions and got me done pretty quick. The payments for the extended auto warranty comes right out of my account and I only had to pay the deductible.

When I submitted a claim to ProtectMyCar, it took a while for them to process it and I wasn't satisfied. They said that I didn't send them the information timely but I did. And the guy who was handling it was giving me the runaround for a long time. He acted like he was really taking care of me, but I don't know what he was doing. And when I spoke with him, he said he already called the transmission place and they're taking care of it. But then he hadn't called them and then he advertently called me back thinking he was calling them to take care of it. He lied. I expressed my concerns and they sent me an email. They said I should be satisfied because of the amount of my warranty versus the amount they had to pay for the transmission.

We filed a claim to ProtectMyCar online and the process was fast and easy. Their reps were friendly and helpful. They helped us out a lot when the dealership tried to mess us over. The dealership said that ProtectMyCar was denying the coverage because we didn't have the proper coverage. But they said the dealership has never even sent them all the claim for the coverage. They just need to send in the claim then it would be covered. We went back to the dealership to tell them that and they finally sent it in 45 days later and ProtectMyCar paid it all. The supervisor at the dealership was fired for it. They eventually held our car for six months because they had to order the parts straight from Japan. ProtectMyCar handled it very well and we're very happy with it.

I was shopping around for a new auto warranty provider when ProtectMyCar called me. I talked to someone and we went from there as they have better policies. They've started getting money out of my account every month and I hope they hold up on their end of the bargain when I need them.

ProtectMyCar was the first auto warranty I checked and they seemed pretty good. I only filed one claim over the phone and it was for my car transmission. AAMCO Transmission did most of the work for me. There were no problems although I had to come with receipts of it, showing how I maintained my car. I did that and they honored everything.

The rates of ProtectMyCar are good. I've had a couple of claims and they responded appropriately. One claim, I let the dealership talk directly with them. There was also one claim that I paid for something which I didn't realize was on the claim and they reimbursed me, not the full amount but the majority of it. Everybody was really knowledgeable and respectful. Overall my experience with them was pretty good. I have recommended them to others.

ProtectMyCar was wholeheartedly much nicer than the other companies I talked to and were more concerned about my concerns than the bottom line and the bottom dollar. Submitting a claim was the easiest thing I did because I just went to the dealer and the dealer did everything. Everything got covered but the motor mount but that was fine. They got the big job and it was a good experience. I’ll probably be giving them a call in a month to get my son’s Sonic on. I am very happy with ProtectMyCar.

ProtectMyCar is a no headache, no problem company. I've had them since I bought my car and when they started dropping off I decided to go ahead and get my extended warranty from them. It was easy to file a claim and everything was taken care of fine. I had to do it over the phone because the place I took my car to didn’t usually take warranties like ProtectMyCar's, but they talked to ProtectMycar on the phone and then went ahead and did it because they’ve done it before and ProtectMyCar did right away. It's convenient.to have automatic set payments.

ProtectMyCar has been good for me. Their rep was very nice. I called to submit a claim and told what was going on. The guy told me to have the company who was going to fix my car call them and they worked it all out. I didn't have to do anything.

Claim submission at ProtectMyCar has been great, so far. I do it over the phone and it's very easy. I call them and let them know that my car is going to the shop, then they have the auto mechanic company call in and explain what's wrong with it. I have no complaints and I highly recommend them. Additionally, there was one lady in particular who was very pleasant and was the reason I chose them.

Everything was great. Submitting a claim was quick and accurate. I had a hole in my radiator so I had to get a new one as well as a new alternator. The shop that was doing work on my car gave ProtectMyCar a call, and everything was handled right then and there. The company covered everything from tip to tail, and everything in between. It was easy to make payments too.

The warranty that the dealer tried to sell me with the car was hundreds of dollars and I had to pay $150 a month. I was able to get my car because my husband got his Social Security and we bought it with his back pay. I didn’t have money to pay that amount of money monthly to keep up the insurance. Protectmycar's rep talked to me and worked with me and got my thing down to $50. I thought that was really good and worked with it from there.

Submitting a claim wasn't difficult. The dealership took care of it for me. Paying for the warranty was easy as well.

Someone from ProtectMyCar called me and we went over their programs. We finally got one that fit by me so I went with it. So far, my experience in submitting a claim has been fine. I had no problems. Their reps have been quite professional.

ProtectMyCar was cheaper than most extended warranty car companies that I've talked to, and I know that having the auto warranty from them was beneficial. Making payments for purchasing the warranty is easy because it's automatically removed from my bank account every month. When I submitted a claim one time, the young lady I talked to over the phone sounded like she's a little frustrated. I talked to her towards the evening time and it seemed like she had a long day. Then the dealership is the one who gives me most of what was covered and the limitations of what would be fixed underneath ProtectMyCar. I just had to wait the call from the dealership and they'll take care of everything.

When I hit around 50,000 miles, I got 20 or 30 letters in the mail. One of them said that they were General Motors so I called them up, but they were not affiliated with General Motors. And then I got a call from ProtectMyCar or Solace and I went with them and it worked. They had the same price and the same deal. I only had one claim to them and the experience was good. It took more than a month to get it done but the problem wasn't ProtectMyCar. The reason for that was ProtectMyCar needed copies of the service stuff, which was in Montana and I had moved to California. I called the dealer and he faxed them. I faxed them to ProtectMyCar but the guy who was processing the claims never received anything. Finally, I packed the documents up and mailed them to ProtectMyCar. As soon as they got the copies, they paid the claim and I was satisfied and very happy.

I like everything about ProtectMyCar. They process warranties through a simple procedure that I liked and anything they did was good. When I submitted my claim over the phone, they talked to me good and processed my claim right away. The representative was so nice and helpful.

I chose ProtectMyCar since they were the cheapest compared to the other quotes I was getting. There were some issues at first with the claim submission as the guy who handled the claim was very rude to me and even to the people at the auto shop. I've been sending money for years and it was my first time ever to call in for a claim so I'm not trying to abuse the system, so I don't understand why he acted so nastily. Still, everybody else was pleasant and we resolved the issue eventually.

I tried to submit a claim with ProtectMyCar twice, but on both times, whatever was wrong with the car, wasn’t covered. So, I wanted to drop the coverage because I thought they were pretty normal issues and that it would be covered. One other time, I called to cancel, and they had me on hold. They were trying to get me to somebody that could drop my account, then said that I would have to call back. I ended up not cancelling it ‘cause they said they couldn’t get me to someone who could do that. I called again a couple of days later, and when they transferred me to somebody to cancel it, that person said they were gonna lower my payment and give me three free oils changes. Since he gave me a better deal, I stayed with it. Now, they accepted two things that I’ve taken my car in for. One of them was for a few thousand dollars, and they covered that. I'm a lot more happy about it now cause they did cover something.

I got a warranty from ProtectMyCar for my daughter and it was a lot cheaper than mine. Making payments for it was easy and very convenient because they do an automatic withdrawal. Then when I filed my claims, I did it over the phone because I like to know who I'm speaking with and that's something I could document. The rep I talked with was friendly and when I filed a claim for the water pump it went well. Everything overall was all right.

Filing a claim was easy. The way the claims representatives talk seemed pretty nice. I was able to take advantage of their car rental benefit, but that was difficult because it seemed like they rushed me. It doesn't cover enough time and I didn't like that about ProtectMyCar. I don’t like it when I think I have a warranty and all service stuff but then it's a hassle with some of it.

I never thought about getting a car warranty but Precision called and gave me a deal so I took it. My experience with their filing process wasn’t good at first but I called them and told them about it. It’s been good since then. My dealer deals with them directly. ProtectMyCar okays whatever is supposed to be done and the dealer does the fix. One time, I was stuck. I called them and they came. But before they came, policemen had come and seen me and they took care of it. I went home and I didn’t wait for them anymore. There was another time when I was out in the street and got stuck. I called but they told me they’d be there in a certain amount of time but somebody came along and got me before they got there.

When I take my car to a place to have my car fixed, ProtectMyCar seem to have a problem with getting in touch with the company to put in the claim. I always have to call ProtectMyCar myself to get the ball rolling once they put in the claim because it seems like they are not responsive and not moving fast enough for the companies that I bring my car to. The claim process is not difficult for me and I am satisfied with the interaction I get when I put in the claim.

My warranty ran out so I had to put another warranty on it. I've been with ProtectMyCar for a couple of years now and it has been mostly positive. I didn't have problems with submitting a claim. The dealer was in contact with them mainly more than I was. I'm pretty pleased with ProtectMyCar.

I made a claim for my 2006 Suzuki through ProtectMyCar. It was no problem. I called them up and they called the mechanic up and took care of it. They didn't take care of the transmission, I had to pay for the transmission because they need to put a part in there. Their payments are reasonable and they give me a proof that I paid.

ProtectMyCar's coverage was so full and the price seemed to be reasonable. The representative that I worked with was very helpful and knowledgeable. I told them that I have had problems before with after warranty coverage and I was a little skeptical, but they reassured me because I have some specific questions about other firms I had trouble getting them to pay a substantial amount on what I thought was a feasible claim.

When I submitted a claim with them, they checked to see what I was supposed to do like oil change and how the upkeep of the vehicle was then an agent got back in touch with me on it. It was a pretty good and easy process. Also, I'm an old man so I filed my claim on the phone and the reps I talked with were very courteous. They responded quickly and if they didn't do it then and there, they would give me a callback within a reasonable amount of time.

ProtectMyCar called me after my initial warranty ran out on my truck. They explained the procedure and the way they handled it, the benefits and how much it would cost me and I took all that into factor. I like the way they talked and so I went with them. I had a couple of things done and I didn’t have any problems with submitting a claim to them. Everything went through. I take my car to the shop where I bought it at and they take care of all my car stuff. They let ProtectMyCar know what’s up and call them while I’m there and get it up, I pay my little deductible and I’m on my way. A couple of times there was wrong with it, I take my car to the shop in the morning and the shop would be calling me before I get to work in the afternoon. It's pretty quick.

ProtectMyCar gave me one of the better deals so I got them for my warranty. Submitting a claim with them started out rocky since the rep said they wouldn't approve it because of some minor stuff with the oil change. I had my oil changed regularly and even got the most expensive oil for it. He had me go back and forth to get paperwork, so I submitted everything that I possibly could, and he stalled until the rent-a-car cost me $2,000. It took three weeks, and he wasn't going to approve the claim. I then went to the consumer protection people and had to call the attorney general and Better Business Bureau to give them a call. ProtectMyCar then called back immediately and approved the claim.

My car's warranty has been expired and ProtectMyCar called and told me about their account. I explained to them that I was handicapped and on a budget. They presented to me this offer of $28 a month and that they will cover about 28% of my damages on the car. I signed up with them and I've been good ever since. Making payments to them was very easy.

I used ProtectMyCar one time for a car repair and it was pretty good. They explained to me what I can claim and what I can't claim.

ProtectMyCar's price was good, and it's very easy to make payments with them. Filing a claim which the car dealership did for me has been excellent.

The salesman was very personable and the price was right. Plus, I have my payments auto-withdrawn and it was very easy and convenient. For the most part, the claims reps were friendly. However, claim submission was the hard part. Unfortunately, not long after I filed a claim, I had an incident where I had some catastrophic engine failure which was a little rough because it was so short after the policy had started. So, it took 90 days from the time the claim was put in until it was resolved, so that was much longer than I anticipated. The claims process was a little more difficult because of the circumstance, but I understood for the most part that the engine failure was just a weird coincidental thing.

Because of their rates, I bought an auto warranty from ProtectMyCar. It was easy to make payments for it. I used their road assistance, rental car benefits, and some maintenance perks, and they were all good. I'd recommend them.

I asked my son-in-law about extended warranties and he recommended ProtectMyCar to me. When I have a claim, I take my car to the dealer, he does the calling and when I go back, he says that the claim had been submitted and everything has been approved. I don’t have any problems with ProtectMyCar and this is the same for the payments process. I've been satisfied with them and I'd recommend them.

Submitting a claim was wonderful, simple and real easy. They did everything they're supposed to do. Took my car to the shop, they paid it, they got me a rental car. I paid for the rental car and a week or two later they reimbursed me. The claims reps were excellent, they told me what I needed to do and got it done. Whatever they told me I took it straight to the shop and got it done. Everything worked fine. From the time I called, tested the car, til I got my car back and recouped my credit card money for my rental car, everything was fine.

A year ago, I had a problem with my car's air conditioner and ProtectMyCar fixed it. It was easy because I don't take it to any place. I take it to the dealer. Everything was good when I submitted a claim to them.

I've only used ProtectMyCar once but so far, it's been good. My dealership was able to see to it that it was in effect on my vehicle when I took it in and they were able to do the service at the same time that I had something else done. It was a pretty seamless and very convenient experience.

ProtectMyCar's cost was reasonable. A lot of other auto warranty providers would cost more and still gave the same type of protection. I've also had a very good standing with ProtectMyCar. They were all prompt when I submit a claim. I do it over the phone and it's easy. I just had to settle the information they requested, and that's it. However, there are some things that I found out that my insurance didn't cover that I needed to have done. I was under the impression that it covered the electronic area as well as the engine. But when I went to have work done on the electronic area, they told me my insurance didn't cover it.

The lady I spoke with at ProtectMyCar was very nice to me and explained everything. She took me from one stage to another, showed me the best way I should go and I went with what she was selling. However, I had a problem with my steering and they decided that they wouldn’t take care of it for me because it wasn’t a part of the agreement.

ProtectMyCar gave me a decent payment plan to be able to get the extended warranty on my car, which was nice. When submitting a claim, it’s real easy. I go to the same dealership to fix my car and normally, they do the calling and they submit when work has to be done. Sometimes it takes a day or so. The claims process isn't too bad. The claims reps are very well-spoken. They help me as best as they can, as quick and easy as things could be. Payments are taken straight out of my account every month. It's very convenient and not really a problem. However, I was trying to use their towing service to have my car taken to the dealership but they didn't tell me that they don't tow from the front of my home to where I needed to take the car. That’s the part I didn’t like because my car broke down in front of my house.

I appreciated what ProtectMyCar was offering and went with them. Making payments hasn't been hard at all because I have it on autopay. I hooked up my credit card and it just withdraws each month. The claims process works perfectly, too. I just go to a certified auto specialist and he does anything I’ve ever needed. He tells me what they cover and shows me a list and then I just pay the difference. Everything’s been good.

ProtectMyCar had good ratings when I looked them up and their price was fair. They also told me I could take my vehicle to a Mercedes-Benz place and they'd pay the labor rate, that meant a lot to me, because if I had a problem, I could get it fixed right. I had an '07 car with 39,000 miles on it and something went wrong with the trans. They put a used tranny and I didn't like that because I didn't know how many miles it had on. I had no choice, but I would've liked a newly rebuilt or a new trans in there instead of a used one. The car is fine, though. And the agent I worked with was good because when Mercedes-Benz tried to charge ProtectMyCar and charge me for the same thing, the agent told them they had to stop the monkey business. He told them that I don't have to pay for that and that they'll pay for it. As for paying the warranty, they just take the money out every month. It can't get easier than that.

I have a Precision Auto Protection plan with ProtectMyCar. I submitted a claim over the phone and it was easy. I've never had any problems with their claims reps.

When I purchased an extended warranty from ProtectMyCar, I thought that they had good coverage but I was surprised they didn't cover my claim submitted by the repair service company for a fault in the steering of my vehicle. I was a little disappointed by that.

There were two companies that were calling me and ProtectMyCar answered more questions than the other company so I chose them. Unfortunately, submitting a claim was a little bit less pleasant than I would have expected. One claim that I put in, they asked me for some receipts and service records. When I explained what service was done, they said that the service was inadequate by their standards but I did exactly what the manufacturer requested. I had to point them to the manufacturer’s website to go and download the information. It set me back a couple of days but we got it rectified and the repairs were finished. They leave a less than satisfying taste in our mouth for things like that and I’m not overly enthused with it. Overall, the claims process is extraordinarily difficult. They easily take my money but it’s very difficult to get anything back.

The first experience that I had for my Chrysler 300 wasn’t great. Protect My Car had so many people working on it but they did not take care of it even if they said they would. I had to email and fax some things over again which upset me at the time. I gave the green light for the mechanics to start working but Protect My Car didn’t give them the authorization to work. When I called Protect My Car, they said they gave it. I was working and have school so it took me so much time and it was very hard for me. I almost canceled everything. Most of the time, they say they will help me with something, but most likely the help that they come up with does not make too much of a difference.

I don't like ProtectMyCar at all. They didn't fix anything they claim that needed to be fixed on my car. So I was still paying on it and still had to pay for the car. It was easy to submit the claim and I thought they were reputable people that take care of your car if something happened to it. However didn't cover hardly anything that went wrong with the car. I am not going to recommend them to anybody that I know.

ProtectMyCar seemed reasonable so I went with them and they deduct the payments from my credit card. However, it seemed like a scam and it ultimately was. Submitting a claim was relatively crappy. The claims process itself was smooth but getting them to actually do something was next to impossible. First, they said nothing was covered, then they said that they wouldn't cover anything because they couldn't read the odometer. It took two weeks of battling with them until they approved at least a couple of the claims. I had to end up asking for supervisors and the whole nine yards. One guy I talked to was nice enough in the beginning and then became unhelpful and ultimately condescending. He was trying to get out of the contract which seems like their general approach. I had to threaten legal action and he hung up on me. I asked him for a supervisor which he initially refused but eventually had one call me back. I was on the phone with them for hours.

ProtectMyCar's price is right and the service is really good. I really didn't want it at first as I felt my car didn't need one but the lady explained the warranty to me and made it seem like I should take interest in it. It turned out well because, after a certain time, the car did need something. Submitting a claim was easy, I just go to the dealer and they do the claim for me. They give the car a diagnostic check and make sure if those parts will be covered by ProtectMycar. Then once they do, they get a hold of the warranty company. One time I used the car rental benefits but I never got my money for that.

My car had a salvage title and ProtectMyCar covers insurance for salvage titles. They charge my card every month for the payment, so it's easy and fast. My first claim with them wasn't as smooth as I thought it would have been, but at least it was approved with just a little bit of a hassle. But then, for the second claim, my car needs a repair and they are not approving it as they are being a little too specific. They should make their claims process a bit easier or friendlier. Also, it's always been a headache getting an estimate from them. For some reason, their fax machines never work. They should improve on their office and equipment as well. I wish I did more shopping before choosing this company.

ProtectMyCar contacted me, then I checked them out. They seemed legit, so I went with them. Submitting a claim has been very simple. When I take my car in, the companies that do the repairs are the ones who contact them. I've only had to use it twice and the first company told me it usually takes a while to get the claim in. But by the time they got off the phone with ProtectMyCar, they had sent it over and taken care of it that quickly. So I appreciate the way that ProtectMyCar took care of everything. That was no hassle for me at all. Also, the dealerships, car places, and people that worked on my cars had absolutely no problem collecting from them either. Making payments is very easy since I set up automatic deduction, so I don't even have to think about it. It's been an overall great experience and I've told people about them.

I needed a warranty on my vehicle and at the time, ProtectMyCar was the most reasonable one. Submitting a claim has been very convenient. My dealership did all the filing for me. The dealership always checks the vehicle and gives it a 10-Point inspection. They found something else that was going wrong with my vehicle. I called ProtectMyCar to ask them if it was covered and was with them on the phone for 10 minutes. They were accommodating and the rep looked it up to make sure everything was covered. He said yes and they went right on through and approved that.

I liked what ProtectMyCar offered - it's better than the others. When submitting a claim, I had some problems in the beginning but they’ve been pretty good lately so it's been very good overall. I have also used some maintenance benefits and have done car rental once.

I needed an auto warranty and heard about ProtectMyCar thru a friend. Submitting a claim has been good and bad. Sometimes they help about certain things. Some things, they should have been done but weren’t because they weren't under the warranty. Other than that, my experience was all right. When I call for a warranty, they are always friendly and were helpful to the end.

Overall I’ve had a good experience with ProtectMyCar and I’m satisfied with it. I‘ve only submitted one claim and I didn’t have any problem. I took it to the garage and asked them if they take that for payment and they did and they took care of the rest. I didn’t have to do anything.

ProtectMyCar is a joke. When I first talked to the gentleman that sold me the stuff, he said it's exactly like the warranty I got from the dealership that just ran out, and I came to find out it was completely false. Then when they said, "Oh, well, we have to review what was said," they wouldn't let me get a copy of the voice recording of our conversation when they sold me the service. I remember telling the gentleman that if it's exactly like the warranty I had, I'll take it, but if it isn't, I don't want it. That's one problem.

ProtectMyCar promised to take care of whatever need I have based on any situation that may arise. However, I didn't like the service at all. Nothing that was in need of necessary repairs got repaired and I'm still stuck with the same problem. I brought my car to dealerships and they needed a claim from there, and bringing it there was the worst mistake I've ever made. I don't like the fact that my car is still broken. It's drivable but only if I constantly monitor my oil pressure. Something needs to be changed to prevent any further damage to my car. I can't afford to fix it, and that's the reason why I had the insurance.

ProtectMyCar gave me a better rate for everything that they cover. The payment is $52 a month which is not that bad. The representatives are always friendly, helpful and available, and an actual live person answers the phone. It is simple and quick to submit claims with them. The repair shop usually does it and they have no complaints. I filed a claim a year ago and it was easy. The number to call is on the back of the book that we have. When I called in, someone answered the phone and they told me right away if it’s covered. Then, they sent the code over. I didn't have a lot of hassle for the car repairs. Additionally, I get the road side assistance, which is a little better than my towing company. However, it's a little difficult because we have to get the car rental in order to be reimbursed.

I live in what they call the hood in the urban part of the city and there's Mom & Pop Auto Body Shop mechanic where they give you a receipt for the work they do and just the price, you don’t get a full detailed one. My first claim was on transmission and Precision accepted all the receipts from Mom & Pop. They didn’t say there was a matter with it. Then something happened to my engine. I submitted the second claim to them and they denied it (I guess because it was a bigger claim). It was the worst experience of my life because they said they were gonna do something. Then the guy on the phone told me to tell my mechanic what to put on the receipt. And when I did that, they said that they can't accept because I added on the receipt. I don’t understand how they could deny something when they already accepted the exact same receipts I gave them for the first claim.

ProtectMyCar made the payments affordable, after a few phone calls to me, but the experience I had with them was bad. There was something with the AC that went out and I told them what was wrong with it. I got a callback two days later and they told me that it was normal wear and tear and that only certain AC components were covered. I told him that if it had something to do with the AC it should be covered. It was the compressor that went out so they ended up paying for it. But I had to pay for the shop to recover the Freon from the vehicle and then put it back in and I was out of my deductible.

ProtectMyCar had a good sales pitch and I researched about them. Hence, I decided to go with them. However I was very disappointed with what happened a couple of weeks ago. Initially, they gave me the miles where the extended warranty ends. When I took my car in and the mechanics sent the information to them, I wasn't aware that it wasn't covered anymore. No one notified me that I didn’t have the miles. It may not be their responsibility to let me know that I was getting close to the extended warranty limits, but that instance caught me off guard. I could have gotten the car taken in earlier. It really bothered me because the repair cost $2,600 and I didn't get a part of my refund.

ProtectMyCar was called Precision then and they had good rates and anything I needed done to service my car, they have it done. I had no problem submitting a claim and their reps were very good.

I’ve been with ProtectMyCar for a long time ago. If I move to other company, it’s another time that I'll have to spend so I stayed with them. However, their bills are always late, so of course I will be late with my payment. I used my debit card but I don’t want to do that all the time that’s why I told them to mail it three weeks early. They said they will but I never got it. I want to pay on time. I’ve never been late with all my bills and this is my only problem. I told them to e-mail me if they've mailed the bill so I'd know and then I have to wait for the mail. That's the only thing I was dissatisfied with. It really makes me upset when they'd call me to tell I’m not paying when in fact I never got their bills.

I had a horrible experience with ProtectMyCar. My car was in the shop for almost two months. They refused to pay the claim for the transmission and I had to threaten them to repair the part that they say is covered on the insurance. I spoke with the supervisor and also taped the conversation where he cursed me out and hung up on me several times. He asked me for the oil changes and maintenance records on the car. I mentioned to him that in the contract, it states that I don’t have to show proof of maintenance until after I'm over 100,000 miles and my vehicle wasn’t reading 100,000 miles at that particular point. I sent over the records anyway. He said that there was a discrepancy in the reading for the miles. He made a huge deal about that to the point where I had to stop communicating with him.

I've had ProtectMyCar for two or three years. Lea, one of their representatives, helped me out a lot. She's real good. My car is in the shop since March or April and I've been trying to get it out but every time I turn around, the bills are higher and higher. I was also told to pay for a rental car as I didn't get a complementary one. I ain't got no money to do that and I need my Jeep back.

I have ProtectMyCar as my auto warranty provider for three years now. I submit my claim over the phone and make sure I had my documentation in. Once I provide documentation, they send the adjuster out, and there would be no problem. Their claims reps were very helpful, too. It's also convenient that my payments are directly withdrawn from my checking account.

I filed some claims to ProtectMyCar and it's always a hassle getting parts and labor on paper. Also, the ease of it depends on how big and fit they want to throw when I need something done. Basically, I got to deal with the car mechanics plus I got to call and argue with ProtectMyCar. But then, there's been other times that it went off without a hitch, so it depends on the situation. Moreover, what my warranty covers is not what always breaks down. When something breaks down, I got to cover it and pay the warranty provider - paying them is easy because they take it automatically.

Every time that I fill up my tank over to a certain level, fuel would seep into the car so I took it to the Mercedes dealer and they told me that it was covered under my ProtectMyCar warranty and they replaced it. I gave them my VIN number. They were able to see it in the system and they took it from there. Making payments with ProtectMyCar was fairly easy. They just debit it out of my account. I put a $600 down on it and then I pay $110 for it for a year. Their service is great. I'll continue to use them until my warranty runs out.

ProtectMyCar has been absolutely great as far as I’m concerned. I bought a car and it had 78,000 miles on it. They called and offered me a good deal, one that I felt comfortable with, and I just had to take it. A month and a half after I got the policy, I’ve used it twice and I’ve had no problems with it. What's so great about when I filed a claim was I didn’t do anything. I just took my car in Dodge place and they took care of all the work. The dealer called ProtectMyCar and told them what the problem was. Then ProtectMyCar told me there were a couple of items that didn’t fall in the policy. One was $1,400 and the other one was about $800 worth of work and I’ve paid for it. They took care of everything and they’ve been very accommodating to me. They’ve been very efficient and it's all worth it.

Submitting a claim with ProtectMyCar is easy. It doesn't take any effort on my part. I just leave it up to the dealership. They call ProtectMyCar, then ProtectMyCar tell them what the problem is, and I pay for the deductible later, when I pick up my car. I haven’t had any denials. Whatever is on the contract, they honor it with no problem. Also, payment is pretty simple. It’s an automatic deal out of my credit card every month. It’s convenient and I don’t have to do anything. I am happy with my experience with ProtectMyCar.

I had a bad experience with ProtectMyCar last year when I submitted a claim for the transmission on my vehicle. I had a transmission tune-up and I took my car to a shop and had that worked out. A couple of months after that, I took it to GMC to have a tune-up done on my vehicle. GMC saw that it was covered under the work that was previously done so there was no need for them to do that. So, when I had the issue with my transmission, I went to ProtectMyCar and that’s when a technicality came up. The first gentleman said he was going to honor my warranty then he called me at the last minute and said that he wasn’t going to honor it. The office denied the claim, which I felt wasn’t right.

I've been using ProtectMyCar since they were still Precision Auto. If something happens to my car, I take it to the dealership where they look into my car and fix it. If it wasn't covered on the warranty, they would let me know. If I need a rental car, they will reimburse me the money I pay for it. They've always treated me fair. I file my claim over the phone, and I don't have problems with the claim process. Payment for the warranty was also easy. I gave them my routing number and credit card number and they started taking it on my second account. Overall, ProtectMyCar is a good company and I am satisfied with them.

My other warranty company went out of business so I needed another protection for my vehicle. With ProtectMyCar, I haven’t had any issues with the service so far. It's easy filing a claim. I do it over the phone and then the mechanic's shop takes care of it for me. I've also use their assistance once for battery start.

The dealership always submits the claim for me and it wasn't difficult paying for the warranty. I'm happy with my experience with ProtectMyCar.

One of the reasons I went with ProtectMyCar was because their price was lower. Submitting a claim over the phone has not been difficult at all. Everything went fine when I spoke with the claims reps.

I got protection on my car for another 5,000 miles with ProtectMyCar. However, submitting a claim was a little hard. I called them and they told me to go whoever I was gonna have it do it, and they would take care of it. So when the Chevy dealer got back and forth, he said he had a heck of a time. He said he brought it in every 3,000 miles and asked on oil change and other things. So as a fact that doing it with ProtectMyCar was a pain.

When ProtectMyCar was still Precision Auto, I found their number in a book and I called them up. They sounded more honest, much nicer and more cooperative on the phone than the other warranty companies I talked to so I chose them. Making payments to them was no problem. I paid it off like over two years in advance. I trusted them. But when something happened, I think I got shortchanged on the deal.

I've had my car since 2006 and after its warranty expired, I got ProtectMyCar because they offered me a good deal. I've had it for a long time. The only time I used the program for a major thing was when my car air conditioner wasn't working. Everything else on the car was the basic maintenance like oil change, and tires. ProtectMyCar gave a good service. They described the issue and I didn't have to say anything which was awesome. Everything's good and I don't have any complaints.

Submitting a claim to ProtectMyCar was a little arduous. Unfortunately, my car broke down on a Sunday and it took till that following Friday to finally get all the approvals and all the paperwork done to get them to actually start the work. The most difficult part is I had to do a lot of follow-up myself. I had to call the dealership and then no one called me back to let me know the dealership didn’t get the right thing even though I had talked to somebody. Other than that, the coverage is absolutely wonderful and my mechanic said once they got stuff settled, they were easy to work with.

I thought I was doing a good thing when I had ProtectMyCar. Filing a claim to them was easy but I had to pay more than they had paid. When I was in the first company I took my car to, they were paying like $8-something and I felt that the company was too expensive. So, they sent me to Automation. Automation wants it a lot. I went there and I said to quote it as my transmission is. They only pay $500 and I had to pay the rest. But when I went to Automation, they were paying $1,400 but they didn’t keep the same terms and I’ve been trying to keep afloat. The payment changed when I took it to a cheaper place. Moreover, their benefits and perks can be only used twice.

Somebody from ProtectMyCar called me one day about their warranty and it was a pretty good deal. At that time that I needed stuff done to my truck, they were pretty good about helping me out. I had a very good experience submitting a claim which I did over the phone. The claims process wasn't difficult at all and they were straightforward with stuff. I look forward to staying with them.

I’m happy with ProtectMyCar. It was very easy to make payments. The man that I was dealing with was very helpful and explained how I could make payments all right. I submitted a claim over the phone and had no problem with it. Their claims reps were very good.

ProtectMyCar gave me a good deal so I purchased an extended warranty from them. I submitted a credit card and they're billing me monthly for the payments. When I had a problem with my car, I went to the dealer, they created a work order for me and submitted it to ProtectMyCar. It wasn't too bad but they needed paperwork verifying some services for the thing that malfunctioned and that was a little bit of hard to find. Other than that, it was good. I gave the records to the dealer and they submitted it for me. Then they contacted me with a phone call and told me that it was accepted and they were going to get the work done.

I’ve had a pretty good experience so far. I filed a few claims with the company when it was still Precision. I called and told them what was going on and they called the mechanic, discussed what the problem was, and they took care of everything. I have also used the roadside assistance and towing.

I’m very satisfied with the service I got from ProtectMyCar. I used it one time, I took my car to the dealer and they dealt directly with ProtectMyCar. Everything was okay because they never gave me any feedback. When the car was with the dealer, I used their rental car benefit for three days and the car was okay. Payments are easy because they take it out every month from the bank, so I have no problem whatsoever.

I filed one claim with ProtectMyCar over the phone and wasn't really happy with it. My truck had a water pump that was going out so I got it towed over to Toyota to get it fixed. Toyota dealt with ProtectMyCar and I reckoned the insurance went to pay their part. However, changing a water pump means needing to change everything else on the inside too, and the insurance won't pay for that, I had to pay for it myself. It cost me $528 to get my truck fixed, more money out of my pocket than having it fixed myself as other palces said they could have fixed the truck for $400. Anyway I told that Toyota place that they'd never get my truck again since they don't fix the right thing. After repair, the vehicle comes out with something that hadn't been serviced right which the insurance probably wouldn't cover. Furthermore I'm fixing to call ProtectMyCar next week and cancel the warranty since it's not worth it.

I am happy with ProtectMyCar. I researched online and they seemed to be a pretty good vendor so I went with them. The auto shop submits claims for me, and it is easy.

ProtectMyCar is not what I thought it was gonna be. They just made the warranty sound a lot better than what it was when they called me. There was a lot of stuff in fine print that they didn't cover and they covered all the stuff that usually doesn't break down. And, the claims process was difficult. I have a diesel truck and when the injectors went out, I took it in, thinking it was under warranty but ProtectMyCar doesn't cover the injectors, just the fuel rail which is a different part of the injectors.

My truck needed repair so I submitted a claim over the phone to ProtectMyCar. The claims rep discussed what they could and couldn't do. The process was easy, though I had to wait a day or so because they didn't have all the papers put together. Paying for the warranty wasn't a hassle and just came out of my card. It was pretty easy. All in all, it was a good experience.

The claims process of ProtectMyCar is not bad. It's neither too difficult nor too easy. But they take long because the last time when I brought my car to the dealer, they had it for a couple of days to wait for an answer from ProtectMyCar. Sometimes I try to reach the claims reps and they don't answer. When they finally answer I ask them if something is wrong with my car and the rep says they want to try to help me. But when I go to the dealer they say, "No, they can't pay for you. You have to pay from your pocket." Some stuff they pay for, and some they don't. I wasn't too happy because I pay for the coverage, but when I try to have something fixed, they can't fix it and I have to pay for the repair from my own pocket. It's not a good experience and I'm a little dissatisfied with them. I have to call them to see when my warranty is going to expire and when is the last day I have to pay. I don't want to use their service anymore.

I'd definitely recommend Protect My Car. I don’t have any issues with them and they offered me a good package. One time, when I submitted a claim, I took my car to the dealer and whatever portion the warranty was supposed to pay, it was taken care of and I paid my portion. It went very smooth. The claims process was very simple and easy. I just gave the card to the dealership and the dealership took care of everything.

ProtectMyCar's warranty is pretty much what I had expected it to be. It seemed like the best program. It was easy to make payments as it was automatic. I've only put in two claims. One was taken care of while the other one was not under the warranty. If I have a problem, I take the car to the service dealer and he takes care of the claims process.

ProtectMyCar was more competitive based on some of the prices that I saw and it’s been easy when I did one claim. I took the car to the dealer, gave them the information, and they communicated with ProtectMyCar. They were responsive. I’m very happy with the service and I recommended it to my sister in New York.

Everything is great with ProtectMyCar. Submitting a claim was too easy to be true. I just fill out a form by phone and I'm in. The process, however, wasn't that quick because I have to go to the mechanic, but it's worth it.

I saw ProtectMyCar online and took advantage of it. I called them and they offered a fairly good package. Making payments was no problem because they take it right out of my bank account. I’ve had good experience with them. I've used them a couple times and it was very beneficial. There were some little hold ups the first time I did my claim over the phone, but the second time the mechanic handled the whole process and it was fine.