Protect My Car Reviews

When I tried to make a claim one time through my car dealer, they told me that I couldn’t get a rental. I was a little upset because when I got this warranty, they never explained to me that the labor had to be four hours or more. Had they told me, I would’ve not added it to my warranty because most of the dealers fix cars within two hours. The labor hours of my dealer was only two hours and a half, but they didn’t have the part and they already took my car apart so they stood with my car til the next day. Meanwhile, I’m still stuck without a vehicle because they couldn’t give me the rental. It’s wrong that they calculate it by the hours. If the dealer stood with my car til the next day, even though the labor was two and a half hours, that left me walking til the next day.

I had gotten an extended warranty and then when something was wrong, they gave me excuses like I can’t take it to a Cadillac dealer, I can't do this, I can't do that. So I purchased another warranty once that warranty was up. I went with ProtectMyCar because of the way they were talking and what the dealer said I have with them. A Cadillac is expensive to get fixed more than anything else and they were true with everything they said they were. ProtectmyCar has been honoring everything I had on my car or if something was wrong with it. I've been telling they're a very good warranty place to other coworkers on my job. I love them and I’ll always have them on board if they’re still around.

The first time I submitted a claim for ProtectMyCar was like a little bit far end but after doing it more than once, it became a little bit easier to do. They are more cost-effective and when I read their manual, I liked the terms of their policy. I submit my claims via the dealership. Also ProtectMyCar offers roadside assistance but one time, when I was stranded and got some flat tires on the highway, I needed help and I called them. But I was on the line for a long period of time. I got a response, but nobody really came out to help. They never sent one out and I have never been contacted ever since.

I've been with ProtectMyCar for almost three years and they've been all right. They've been pretty fair and consistent. I have a nice 645 BMW and I had only one breakdown. I take my car all the way to Boston to get it serviced from North Carolina. I'm a car enthusiast and I don't like reconditioned parts. My repair guy is a BMW expert who knows what he does and knows how I feel. When he was communicating with ProtectMyCar and they told him they were going to send him a part, he told them he knew the part numbers since he went into the car years ago and wanted to keep genuine parts. When I go to BMW, I buy genuine parts. I'm a firm believer that you pay for what you get. If you have a high-performance car, why would you sit there and throw secondary parts on it? That was one thing I found wrong with ProtectMyCar.

I liked some of the details that ProtectMyCar had in their warranty so I got one from them. I've had one claim through the company that fixed my vehicle and it went great. It didn't take long. The only difficult part is when my payment is due on a Sunday and I can’t get through to anybody to make the payment. And I’m scared that the warranty will be canceled if the payment is late.

I hadn't had my car protected since I bought it, so I got into ProtectMyCar in case I needed repairs. I filed a claim for a water pump and once I gave it to my auto mechanic, they dealt with it from there. ProtectMyCar paid all the parts for whatever that was needed.

It's easy to make the payments to ProtectMyCar and they do it on my credit card. But I had a one experience with them that wasn't so good. It was about the towing and I got no help from them. I've called them up and they said they didn't offer to tow the car. There was some stipulation and they couldn't get to where my car was. They said they were going to call me back but they never called me. I wasn't happy about that. It was like a big circus and I ended up getting my car towed through my insurance company.

My warranty ran out so I looked for somebody else to warranty my car. I tried ProtectMyCar and I've been with them since then. I had some issues with claims submission, though. I sent in a claim for something on my car. They said it wasn't covered so I let them explain why. They came back and said they're going to cover it, and they did the repairs. I asked them to send me a booklet so I know what they did and didn't cover. When I looked at the booklet, I saw they are supposed to cover that part. Somebody got it wrong, but ProtectMyCar did what they were supposed to do.

Submitting a claim was both good and bad. ProtectMyCar said I didn’t have to pay out any money but I had to pay out almost $2000. They said they were going to pay for the engine and the engine would cost a certain amount. But there were other things that were wrong and the person who fixed it charged me for them. Also, I had to rent to a car because the car was out for over a week. I submitted a claim to get back the reimbursement but I didn’t get it back yet. I got the engine fixed but not totally because I still had to pay out all this money so I wasn’t really totally satisfied with ProtectMyCar.

The persons that I spoke with convinced me to get an auto warranty from ProtectMyCar. I've submitted a claim over the phone, and it went very well. The representative that I dealt with was great. I'll recommend them to anybody that has already got their car serviced totally. They're ranked number 10 among auto warranty providers. Of the services they offer, I've used the roadside assistance, but not the rental car.

I was doing a job in the Northern part of New Jersey and saw "ProtectMyCar" come up on the caller ID. I just happened to answer it and that was the best thing I did. I didn't know what to expect. I'm astonished by how they treat their customer and how everything has gone well. I have no regrets that I answered the cellphone. I've been trying to pass the word to other people. It works for me and I'm very glad that I decided to go with them for the next four years. I'm very grateful that I did what I did and so is my vehicle. "She's" very happy. ProtectMyCar is really good.

I bought ProtectMyCar warranty and I pay $29.95 a month. The first time I filed a claim, they fixed the air conditioner. I didn't have a car to go to work so I rented a car. I was told to fax ProtectMyCar about the rental and they'd pay me back. I did but until today I haven't received an answer. They still owe me for the rental car. The second time I filed a claim was good though and I got money from them.

For the most part, ProtectMyCar is doing a very good job. Every time I call them for a claim I always get switched to somebody else, but they try to work it out. I was having so much problems with my vehicle. I brought it in the dealership and we got the problem fixed. But all of a sudden, two weeks later, I have to put a brand new motor in my car and the same problem was persisting. But when I brought it back, the dealership wanted to charge me another $560 on top of the $5,000 I already spent. And when I got it back a week later, it was doing the exact same thing again.

I love ProtectMyCar. When I was looking for a warranty, they are one of the companies that popped up. I looked at a couple of other auto warranty providers but I picked ProtectMyCar because what they were saying on the Yahoo website was clearer than the others. Paying for it is easy because they take the payment out from my credit card. Submitting a claim is also an easy process because it knocked the middleman out, as far as me trying to get someone to pay for something. At first, I went to a dealership and the dealership said they do not use them so I had to call back and find out who actually uses them. Then they didn’t approve the last claim because they say it was a wear and tear. I normally call back if they say that they can’t approve a claim as I need to know why, but the last person I talked to asked if I have my book and I said, "If I had my book, I probably won’t be calling you."

When I first talked to the people at ProtectMyCar, their rep kept making the deal better and better as we went along so I thought to try it out and if I didn't like it, he told me I can stop it anytime. It's been a mixed experience. The good thing was it worked to some, but the bad thing was the discount I got was small in the total scheme of things with all the payments I had to make. I've taken my car to the dealership, gave them the phone number of ProtectMyCar and then they called ProtectMyCar. But they didn't launch the claim. Then ProtectMyCar called me back to validate the claim and I said, "Yup, the claim is genuine. Go ahead and process it."

I went looking for after-market warranties because my truck was coming close to 100,000 miles. I did an internet search, and went with ProtectMyCar because they sound like they had the best warranties. I took my claim to my mechanic, and they did all the leg work. I just had to render all my receipts because I did all my oil changes and brakes on time. I set the payment up in the very beginning, and in some monthly payments, they take it from my checking account. I don't make any payments, and they actually send me something via email every time. ProtectMyCar did exactly what they said they're going to do, so I was happy. They replaced the parts and everything came out. There were a couple of things I wish they took care of more, but it wasn't part of my warranty.

I love ProtectMyCar. I know that their auto warranty's reasonable and I could afford it so I signed up. It was also easy filing a claim with them. They took care of me and were really nice. Overall, I'm satisfied.

An auto mechanic told me about warranties for cars that have higher mileage. I started researching online and ProtectMyCar was no doubt the best. It was pretty painless when I filed a claim with them. It took a few minutes longer than I would have liked, but for the most part, it happened within the hour. That was good. I talked to their reps on the phone and they're really good, very informative, and they took care of things. So far, it's been a positive experience with ProtectMyCar.

ProtectMyCar kept harassing me until I finally said okay. I submitted one claim over the phone and they took a little while. It was okay for the most part but I had to go back and forth between them and my dealer to give them checks so I could get my car. I also had to keep calling back over the phone. The dealer kept my car for three days and then ProtectMyCar told me that I had to go ahead and get a rental car of my own. They told me that was the price if they keep my car for more than 24 hours so I wasn't happy with that part. It was my first experience with them and it wasn't all that great.

I did a search on Google for extended warranty service, cars with lots of mileage and ProtectMyCar was one of the companies that came up. They gave me a price I can afford monthly although I found out later that some things weren't covered, but it was okay. There was also the roadside assistance. Towing is great which I may need and it worked out. When I filed a claim with them, I called their number and they told me where to take my car. They know my account number and they took care of it quickly. It was pretty easy.

Out of the extended warranties I've had, ProtectMyCar is the best one. I used the extended warranty twice and had no issues. I used it once at Labadie and then I also used it with Raymond's Auto Repair, and I had absolutely no problem with payments or getting it approved. So, it's been really pleasant and I got to get a warranty for a reasonable price. I'd recommend them. In fact, the mechanic that worked on my car said he was going to call them and get an extended warranty. He said in his experience with dealing with extended warranties, they've always been a hassle, but he had absolutely no hassle with the one I got from ProtectMyCar. I had a good experience.

I submitted a claim with ProtectMyCar and my mechanic worked it out with them. A small thing is going on, but having taken the time to see if it's covered. But everything is all right though because it's in the book. I had real good work done and they took care of me too. The only problem I had was the hassle in getting a rental car.

When I submit a claim, I take my Ford Taurus to a Ford dealer. Usually, once I know it's under the extended warranty, Ford will do all the communication with ProtectMyCar. Luckily with the two claims I had, ProtectMyCar was able to cover most of the expenses. The last one, I had to pay a little bit out of pocket, but compared to what I would've paid on the outside, I saved myself a lot of money. The only issue I had was when I was trying to get a tow and they couldn’t get one for me. I had to pay more out of pocket just to get somebody out here to get us picked up so I ended up getting AAA, but that was a while back. Other than that, my experience has been great so far. I told a friend about ProtectMyCar and he signed up for it.

When I submitted a claim the first time around to ProtectMyCar, it took a day and a half to get all the phone calls completed before they had the actual go-ahead to fix anything. The second time around, I told the mechanic to go ahead, do it and I'll cover what they don’t. And it was fixed before ProtectMyCar even gave the go-ahead to fix it. They were a little slow in returning the phone calls, but other than that, my experience with them has been pretty well. It's definitely worth the money.

It's difficult to submit a claim with ProtectMyCar. It took a long time to get it satisfied and I had to get a rental car for almost a month before they even got around to getting mine fixed. They eventually came through, but I had to make a lot of phone calls. Their claims reps were helpful, but took a long time to settle it. They had to send a rep down to the Mercedes dealership to check out the car and then it took them another week or so before they made a decision. I had a Mercedes Benz rental and they gave me a rental car reimbursement of $30 a day for a week. However, the shop had my car for over a month, so I ended up having to pay a lot in rental fees. Plus, I had to pay an extra $400 to get them to tune the transmission after they got it in, which should've been covered by their warranty.

My car was old and I wanted it to last longer, so I got a warranty from ProtectMyCar. At some parts, submitting a claim seemed easy. Other parts, it seemed difficult. We had an experience where the shop found some other problems and charged extra money but we weren't informed.

We're not very happy with ProtectMyCar. Every time they have to call in for a payment, they're very rude. One guy was nice and sweet, but the girls are horrible. We hung up on them a few times when they were nasty when they were taking a payment. They didn't want to fix our air conditioner and there were limitations to everything. So, for three months in the summer, we were sweating to death because our air conditioner blew. I cringe every time we have to make a payment with their group because they're rude, and if they call us on our cellphone or home phone, they are so nasty. They start with a high-pitched voice and are rude. The customer service stinks. I don't understand how rudeness gets you to keep your job.

I've had ProtectMyCar for several years and it was in the past 2 months when I first ever used them. My water pump went out and I only had to pay $110. It would have been $1000 and change but they were right on and covered my loss and I was very happy. Then 2 weeks after that, I overheated and they’re saying that the radiator and the air conditioning condenser were clogged. I still have my doubts about that and it was a more major problem with a lot of money of $1,800. I don’t know how they came up with that and it wasn’t covered, unfortunately. Although it wasn't their fault, that was the first time I ever used them where we ended up paying for it.

I was really dissatisfied with ProtectMyCar who only pays 25% and I'm now trying to find another insurance company. The last time that I had to get some work done on my car, my mother was gonna help me out with the cost of it and she was gonna put a portion of it on her credit card but ProtectMyCar made me gather up all the money and send it in to them instead of them sending in their 25% to me. And I didn't like that. With the kind of car that I have, sometimes the cost can be expensive as far as the repair is concerned.

ProtectMyCar's advertisement seemed legit so I tried them and they came through. I have submitted a claim and it came back great. When I called, I had one person who was negative but I informed the manager and she came through. She told me she’d take care of it and she took care of everything. So far, ProtectMyCar has been A1. I have told a lot of my veteran and military buddies about them.

I was with Toco Warranty before and they did not satisfy me. I went with ProtectMyCar but had a bad experience with my claim. They had to put a starter ring on my vehicle. With the starter ring, the front end has to be aligned with the back but they didn't want to align the front end. I don't like to raise hell about things, but I had to and they finally agreed to align the front end. Then they say they provide a rental car for those who are eligible, but I wasn't provided with one. I shouldn't have to go out and find a rental car on my own. I'm thinking about leaving and going back to Toco Warranty.

I received a cold call from ProtectMyCar then I looked them up, called them back, and went with them. Though it was fairly easy to submit a claim, my car’s a rebuilt car so they only gave me a percentage off of whatever the repair was. I wish they would do the regular warranty for a regular car even if a car has a salvage title instead of just doing a percentage off.

I had a water pump done through the dealership and it was easy to submit a claim with ProtectMyCar. Their reps were friendly. The problem was between ProtectMyCar and the dealership that fixed my car. The process took way too long. It took almost two weeks just to get it all done. I’m also planning on switching to another company pretty soon. The guy from the dealership recommended Ally to me. I have an airbag with light on my car and ProtectMyCar does not cover it but Ally does.

ProtectMyCar didn't believe the Jeep dealer I came to so they had us go to another facility. It was a private company who they tried to convince that it didn't need any work and was not covered. The guy was very smart in diesel and had a big company. But, the guy on the phone told him something totally stupid because they tried to convince him that I didn't need a new motor and so they sent an old motor with 138,000 miles. I got his manager on the phone and he gave him a ration of ** about convincing him. Then the guy said that he'll get back to him but never called back. He, instead, sent an email that said fix it. I got it back in the shop again today, though I have another problem with it and I really can't tell from the booklet if it's covered or not. I'm sure they'll say that it's not. They try too hard to get out of things.

I researched on different auto extended warranty companies and went with ProtectMyCar because their sales person was really quite helpful. When I submitted a claim about a month ago, it was a little bit difficult at first but everybody got their act together and everything turned out great. ProtectMyCar was great on the job but the drag was with the dealership. It's very important that one reads everything so there won't be any confusion.

I needed an auto warranty and got one from ProtectMyCar. I filed a claim for the air conditioner which wasn't a difficult process. They only paid half of it. But on the whole, it was very good and professional. Their claims rep was helpful and friendly.

I went with ProtectMyCar due to their good price. So far, I submitted six claims, and the process was very easy. I was very satisfied. In addition, I used the rental car benefit, and it has been excellent.

It's really wonderful with ProtectMyCar. When I called to speak to their representatives, they were all very nice and helpful. I usually do claims submission over the phone, and it's smooth and easy. It's also easy to pay. I haven't used the 24/7 road assistance feature but I have it as a preventive measure. I'm satisfied with their service and I'm trying to convince my son to get it for his car.

When I first had my car put in Pep Boys, there were a lot of missed calls between them and ProtectMyCar. And when waiting on part numbers, they listed another one, so a job that should have taken a day actually took three days. But everything else has been okay. They were pretty good in the customer loyalty department because I thought I heard something that I actually didn't and I was really stuck on it, and they let me hear my recording. They're nice, courteous, and polite.

My insurance was about to run out. Someone from ProtectMyCar called me and I liked their offer. The claims process was very easy and their claims reps were friendly, knowledgeable, and understanding. I enjoy having ProtectMyCar as my insurance provider because they do what they say. They don’t try to get out of it and they work with me.

I've been with ProtectMyCar for a few months now. They are amazing and I love them! If I could be an independent sales representative for the company, I would definitely do it full-time because it's definitely worth it.The claims representatives are always great. I never had any problems with anything, so I'm happy.

ProtectMyCar called me and it seemed like a pretty decent deal. I've got a Porsche and I've submitted a couple of claims on it. The first time was very difficult. Their department doesn't talk very well to each other and I talked to different people every time I called. When I called, I spoke to somebody who said that he's getting my claim submitted and that if I don't hear from him in 20 minutes I should call back. But when I did, I got a different person so I had to explain everything again. Since then I've learned how to do it. However, I have spent as much on the repairs as I've paid them. I assume they make their money off people that don't use the warranty or don't have car problems. I've only had a couple small ones but the bills were $1,800 each.

I got a bunch of offers but ProtectMyCar was the one that I listened to and I liked them. They also had the cheapest price at that time. I have submitted a claim with them twice and the process was pretty straightforward. My experience with them is pretty fair and I'm very satisfied with them.

I had put in a claim through ProtectMyCar and I was satisfied with that. They were professional. The only thing I didn't like about it was I had a repair done and they were quoted one price. When the technicians went in to do the work, they found out that it was a little bit more intense than what they had thought. So they had charged a little bit more. I had to pay for the difference out of my pocket. Other than that, it was okay because they relieved me from all of the burden.

My whole experience with ProtectMyCar has been perfect! I heard from friends that I needed to get an extended warranty. So, I went online and found ProtectMyCar. The claims rep was friendly and submitting a claim was fast and easy. ProtectMyCar is on time and I love it. I wouldn't trade it for the world.

ProtectMyCar gave me the best price for the warranty. It's easy to make payments and they make it affordable as well. I normally take my truck to the dealership and they go over everything for me and they call ProtectMyCar for approval. Overall, this warranty company is excellent.

Somebody called me and talked to me about ProtectMyCar, and I figured that their benefits sounded good so I gave them a try. However, it was a little tough submitting a claim but I made it through, and things got done. We were not getting through their reps at first, but then I had to speak to the "lord of the family" who went and made a phone call, and that's when things went right away. Everything went well at the end, but not everybody who answers the phone acts in a professional manner. But, overall it was a great experience.

When I bought my car, the warranty that I was sold was not the right warranty. It was supposed to be for the car's powertrain, but it didn't cover anything. So I paid $2000 for nothing. I signed up with ProtectMyCar and only pay $49 a month. We filed a couple of claims and they've covered it, but they didn't cover the TIPM. Chrysler was supposed to cover it but my car got knocked out of a lawsuit. The claim process is quick and really easy. I'm very happy with them. The reps were very helpful and courteous and they're very upfront and honest. Even if it's something that's not covered, they make sure that what I'm being charged for is accurate. They're very good and I would recommend them to anybody.

One thing I question about ProtectMyCar is if they tried to help me find another shop that was a lot lesser than what I had when I was getting the motor in my vehicle put in. The vehicle stayed in the same spot and I don't know if they estimated the prices. They didn't give me a lot of options. I used up the rental at the location I had the car towed to but it was never referred to anybody else's shop. They could try to research and called around to a lot more people to check and see who was cheaper.

I heard about ProtectMyCar from a good friend of mine. I trusted my friend - she told me the service they had done for her as well as what they covered. When I talked to ProtectMyCar myself, they also told me what they covered so I went on with their program. When I submitted a claim, they took care of it right away. Also, the claims representative was very friendly and knowledgeable. I had the dealership call them. ProtectMyCar warranty is a good insurance to have.

I bought an extended warranty back in 2004 and it was 100,000 miles or five years beyond. It lapsed but I wasn’t worried about it because I wasn’t having issues. But then, just after I got the warranty from ProtectMyCar, my transmission went out and submitting the claim with ProtectMyCar was weird. They did the job that I asked them to but I had to pay them first and then they paid the dealership the money. Their claims reps were helpful but the fix took a little while. I was without a car for a week. They were looking to find a better deal and the better deal happened to be through the dealership.

I thought ProtectMyCar was a good plan but it's not. I'm paying too much for it. Their representatives were rude and obnoxious. When my transmission went out, they lied to me and I didn't like it. They didn't look after the transmission and it ended up costing me $1,200 more even though the car that I had the warranty on went on unlimited miles and with $100 deductible.They're taking money out that I shouldn't even have to pay because ProtectMyCar doesn't even take care of the vehicle. They're goddamn crooks! Also, they gave me a rental car for three days for $30. I got five kids and I can't fit them all in a compact car. I had to fight with them and it was ridiculous.

I called ProtectMyCar to submit a claim but they said the shop would have to do it, not me. I thought they could respond a little quicker. They even had somebody come in and inspect the car, which I have no problem with. But then they wanted me to have the car torn down for the inspector to look at. I said that that was a problem because it would be $1800 and I'm not gonna have the car torn down if they're not gonna pay for it and that I may get rid of it right now and trade it in as it is.

I've had ProtectMyCar for so long and though I've only had one claim with them, it went along really nicely. It went through the repair shop and they took care of it. Everything has worked out fine and I haven't had any problems. As long as it works, it's good.

I just rushed into buying a warranty from ProtectMyCar, I wasn't researching right. I actually did not like them and I'm gonna drop them. When I got the policy and talked to the salesman, a lot of things weren't explained to me, like the fact that I had to pay for my rental and then they'll reimburse. Also, the reimbursement was only 25% even though I was told it was 50%. I let ProtectMyCar know about these issues but it didn't go well. The representative pretty much said that was the policy so I just told them that I'll be dropping them after they take out the payment on the second.

A friend told me about ProtectMyCar. Making payments for the warranty I got from them was not difficult. I've also had good experience submitting a claim and it was an easy process. I did it over the phone. They answer all my questions and were always friendly. I will use them again if I own another vehicle.

My Dodge 06000 Dakota has never had any problems at all. It looks like it just fell out of the showroom. Clean inside-out, no dings, no dents. I get compliments on my truck all the time. But it has been in the shop for at least two months for some electrical problem with the transmission and the dealers can't figure out what's wrong with it. I'm on my fifth rental car now from the dealer. So I called up ProtectMyCar and complained because they want to pick and choose what they want to pay for. It's pathetic and I'm not buying it. I'm a hardworking guy. I have the warm and fuzzy feeling knowing that I'm paying them every month and I have this coverage and they're gonna bend me over? I had to go through a couple of supervisors and I told them that they better pay for the repairs or I start making phone calls and tell the Better Business Bureau what exactly is going on.

I've submitted a couple of claims with ProtectMyCar. One time, it was pretty easy. However, the second time was a little more difficult. It took some time to have my car serviced. I had to prove some information and they didn't communicate well on what was needed. The dealership and I both had to talk to the claims representative. I could never get the guy to call me back, so I had to go to his boss, and then his boss called me back, and I got it worked out.

I placed a claim with ProtectMyCar for some air conditioning parts. Because of it, they had to replace some kind of an oil and gas for the system. It was close to $400 and they wouldn’t cover it. I spoke to the representatives that were supposed to check out what happened and get back to me but never followed through. And then they’ve bombarded me with calls to get payment for the insurance.

I pay each month for this insurance and 4 different customer service reps told me to find a mechanic that will allow payment over the phone so that ProtectMyCar can pay. I did and they told me I did not have to pay nothing and now another rep told me I had to pay 75% of my bill for an alternator and for service fee of 600.00. I cannot afford this as I am on Social Security Disability and don't have the money.

The guy that reached out to me from ProtectMyCar was initially really persuasive. The payments are also easy to make because it's taken out of my account each month. However, once I have to actually use the extended warranty, my experience with them was not very good. It was not explained fully to me what's covered and what's not when I bought into warranty. It was horrible and I hate that I even paid into it.

I needed some extended warranty to cover a few things in case of a breakdown and ProtectMyCar is a pretty good extended warranty. I am a senior citizen and also on a fixed income but they worked with me on my payments. The price range that they gave me was about $80 a month.

I talked to a bunch of other warranty providers and they all offered pretty much the same stuff. Some of the others were doing the hard sell and that's a turn-off coming from an ex-car salesman. Also, when I dealt with other people before, they blamed me for not doing this or that. Cars have wear and tear, so if a company says they’ll put auto protection on a 2005, it may be close to something happening because it is 2016. When they take my money, the last thing they should be doing is trying to avoid paying. ProtectMyCar didn't do that when I had a claim. It was quick and easy to claim it and talk to the service place. I have four cars and I put two cars on it because I was that sold. When they delivered where I was being serviced, I was well-pleased. Plus making payments was easy because I gave them a bank account so they get the payments out of it.

I needed an auto warranty because I knew my car's mileage was going up. When I called ProtectMyCar, they offered me some help with my first payment for the warranty and discounted it a little bit, which made it affordable for me at the time. However, I submitted a claim when my transmission went out and it was a difficult process. They gave me a hard time and delayed the process. My car was gone 22 days, so I had to get a rental car for that length of time. Unfortunately, the transmission caused some collateral damage and ruined the clutch on my car. But they wouldn't cover the clutch and I had to pay for it. The repair cost me $1,400 on top of the rental car and the clutch. The whole point of why I got an extended warranty was so I wouldn't have huge car bills like that. Because of that, I would not recommend ProtectMyCar to another person.

Submitting a claim with ProtectMyCar was easy. I needed three parts and they covered two of them. I have also used their towing service which I thought was going to be cheaper but it's pretty much the usual tow.

I submitted a claim about three months ago and the process was easy. ProtectMyCar ended up paying for what my claim was for, however, the shop had my car for almost two whole days after the work was done waiting to get paid. They said they were having problems getting the invoice and it was going to be another full day, which was me without having my car. They got a hold of my car just to get paid. I got kind of a little pissed off and made a phone call to ProtectMyCar, and it was paid within 20 minutes. So I don't know what the problem was between them. Also, I'm supposed to be getting an email from ProtectMyCar about doing the oil changes and I've never seen an email or any kind of information on how that works. But my other experiences were all great.

It's been great with ProtectMyCar. I've only had to utilize my auto warranty with them once and the experience was wonderful. Everything was taken care of in an expeditious manner. The dealership did all that they needed to do in regard to the repairs. I haven't experienced any problem with the vehicle since that time.

I had to take my car down to get it worked on so I called and asked them to see if it was in compliance with everything, and it was. They dealt with the auto shop that I had taken it to, and I was surprised that I paid them first and then they paid the bill. There was an issue in the beginning because they called to notify me of the bill and told me that it was based on an estimate. I told them that according to the policy, it's based on the actual bill. They had to research it out and I had to talk to a supervisor. I was correct and they apologized for the verbiage as to their term on the contract on how the bill was paid, and it was resolved because they paid the correct portion. But other than that, all is good with ProtectMyCar and I would recommend them. I was happy I didn't have to battle with them over the terminology in the contract.

ProtectMyCar called me several times for about a year, trying to get me to buy their warranty. After doing a little reviews online, I gave in and went ahead and purchased it. The price was reasonable but it was difficult to submit a claim. There were a lot of passing around between people. I had to speak to at least five different departments before they processed it. They were not calling me to keep me informed about what was going on. I had to call them every other day for weeks before something got taken care of.

Signing up with ProtectMyCar was easy. They also do a good job when I submit a claim and their process was fast. The last time my car was in the shop, the shop took care of it but we eventually got it all squared away with ProtectMyCar. I've also used ProtectMyCar if I needed my car towed whenever it goes out and the tow truck came very fast. If I needed anything, they're always there and returned phone calls. Chaz, one of the staff, was very helpful and informative, and we’ve almost became friends. I've actually recommended them to people.

I was on one website for a warranty. After I didn’t get that one, ProtectMyCar notified me. My mechanic said that I have a very good warranty company. So far, I've just used them for maintenance. However, one time, they got my payment lost for a while because I mail mine in. They told me that I should go to the bank and submit another payment and I told them I'm not going to do that. They got it straightened out and then called me and said they’ve received it.

We had a 2012 Honda and the three years warranty ran out, and I didn't have any other warranty. When somebody from ProtectMyCar called and offered an auto warranty, we went with them. Our pretty new Honda only needed maintenance for things like brakes and tires, and there wasn’t anything related to mechanical breakdown, so, I didn’t use the warranty for the new car. But I used the warranty for my older car.

I had a transmission problem so I submitted a claim. When I called their claims department about my claim, they didn't have it. So I got a little runaround but they got it corrected after a while. They did a very good job. It took about three weeks and I still had to get the car towed from one place to another and pay some extra dollars, but it worked out. The service was wonderful and professional. I couldn't have afforded the transmission without ProtectMyCar. If it comes down to the little things, I'll use my insurance coverage. But if it's something major, I'd call ProtectMyCar. I would recommend them if I was in a situation where I can't afford certain things, like the engine, transmission, mufflers, starters, and alternators.

ProtectMyCar's rate is the same as others but they cover more things like suspension and other aspects of the car. On the other hand, it took two weeks to approve my car repair and I was without my car for that period of time. They didn't cover my rental so they owe me a check for $300 dollars.

ProtectMyCar charges too much. I don't have a lot of money and I'm unable to pay them. My car broke down and I used the warranty. The gentleman at the dealership told me that ProtectMyCar is ridiculous to work with and I would have had to pay just my deductible with other warranty companies. I ended up having to pay $700 so the warranty wasn't beneficial to me. All I saved was $100 with using them. I'm going back to the company that I had when I purchased this car, which my deductible was $100 and then they would have paid the rest of my claim.

As soon as I told most of the car warranty companies that called me that I had over 200,000 miles, they didn't want to do anything with me. Finally, ProtectMyCar said they'd worked with me. However, my last experience with a claim wasn't too good because I had to send money back to ProtectMyCar and then they had to send it back. It took over a week to get my car out. They had the check done but I didn't get the check paid for a week. So, it messed me up. They kept saying I didn't send the money back there but I had proofs that I did.

My husband got ProtectMyCar on the internet. When we submitted a claim, it went fairly okay except we couldn’t get a rental car since we were way out in the boonies. The car was towed home then we let the shop take care of it.

The first time I went to use my ProtectMyCar insurance to get an oil change, I had to pay it myself. After my oil change was done, I gave the car company the information but they said that they can't use my insurance because I didn't tell them first. But I was reimbursed later. Then in my first claim, I had a “check engine” light on. Filing it was easy and their claims reps seemed fine. I made an appointment and went in but the Buick company told me that they were too busy. They told me that I could wait and they could try to fit me in. But I had an appointment so I didn’t like that and left.

I've only had one bad experience with ProtectMyCar. But I've talked with the manager about it already and I told him how rude his employee was and was not very helpful at all. They will lose a lot of business the way he acted. He lied to me because he told me that he already sent it in to get approved. But the dealer called me asking what was taking so long on getting his money. I checked my account and the payment was already taken out. He also talked to the manager, but they haven't got an email yet showing that it was taken care of. The guy then checked into it and it turned out that he didn't send it, but the money is out of my account so something happened.

ProtectMyCar gave me a good deal and worked with the situation that I was in. My transmission went and I had to call them to file a claim in October and they sent in paperwork. It was a little inconvenient, but I did it. However, I didn’t use their other perks because I didn’t like that I had to pay upfront and then get reimbursed.

The lady representative of ProtectMyCar was understanding and courteous, and she convinced me to get an auto warranty from them. I pay $72 every month for the warranty. I submitted a claim and took my car to the shop. The Mercedes Benz dealership gave a certain amount as the estimated cost for the repair. But the ProtectMyCar guys told me that the Mercedes Benz people were charging too much, and I agreed. They were able to talk the car dealership down to a $1,100 actual cost from the $1,200 estimated cost. But they said that I don't pay half of the actual cost that's less, but rather I pay the higher cost that was originally estimated. I'm dissatisfied because it doesn't make any sense for me to be paying 50% of an estimate and not 50% of the actual cost, since the actual cost is what was actually charged for the repair work done.

I submitted a claim to ProtectMyCar and it was pretty difficult at first because they kept saying they needed to see service records on it. And I do a lot of servicing, myself. I was out of state and the truck was in another town getting worked on. It took about a week and a half to get it go through. But their reps have done a real good job and they paid for it.

I would recommend ProtectMyCar to anyone. I signed up with them because they didn't have a waiting period like all the rest of the auto warranty companies. I used three times and the process was very easy. Moreover, their claims rep was very knowledgeable and friendly. I had an excellent experience with them.

A friend had a good review of ProtectMyCar and so far, it has been good with them. I have submitted a claim and it was easy. Their claims rep helped me out and was knowledgeable. I would recommend them.

ProtectMyCar was the first that called me offering an extended warranty on automobiles. They solicited my participation but I didn’t thoroughly read the contract. Upon taking my car to the dealer, I was told that the timing belt was going to break. I submitted a claim and the rep told me that they’re not going to fix it until it breaks completely as stated in the contract. So I immediately told them that if I’m driving the car and the timing belt breaks, something else within the motor is going to be broken too. He said I need not worry because I got a towing contract too.

ProtectMyCar seemed like it was the best auto warranty provider. I've made a couple of claims, and they went pretty easy. At one time, I had no compression under my car, and it took me about a month and a half to get it done, but the warranty is worth it, and I mostly enjoyed doing business with them.

ProtectMyCar seemed to be what I was looking for in terms of coverage and price. Everybody that I've spoken to there has always been helpful, very polite, and very nice to talk to. I haven't had any problems and the payments are automatically deducted. Also, submitting a claim is very simple. It could happen in a matter of minutes. I was apprehensive about it after I signed up because one of the places that I have thought about taking my car said that these kinds of places are hard to deal with. People pay them money but they don't come through to help like they're supposed to. But I haven't experienced that with ProtectMyCar at all.

When they were trying to sell the warranty to me, they were polite and they got me a deal to sign up with them. Their reviews looked okay and they brought the price down for me. However, it was a horrible process submitting a claim. Once the claim process started, it was very difficult. I even had somebody laugh in my face at one point. So, I was treated very badly. I wouldn't suggest this experience for anyone. It was totally regretful. They fought me tooth and nail over my claim. Even after they decided to accept my claim, they sent out two bad transmissions. My mechanic had to intervene in order to get the third transmission correct. While my transmission was getting replaced, my car was out of service for three months and I just got it back a week ago.

I have a Mercedes, which is one of the reasons why I got a warranty from ProtectMyCar since anything on a Mercedes is expensive. I had a warranty previously with another company and I wasn't that happy with it. So, when I started researching up to get a new one, ProtectMyCar was more advantageous from a pricing perspective and everything I was looking for.

I had an auto warranty before that wasn't very good. They never covered anything when I went to the dealer. I wouldn't have another protection plan because I didn't like them but a rep from ProtectMyCar called me and talked me into it. I have ProtectMyCar right now and I'm perfectly happy with it. I just got to the dealer to get my thing fixed and ProtectMyCar paid everything but the first $100.

My regular warranty from the dealership was expiring and I figured ProtectMyCar calling me was an opportunity. It was there and I didn't have to dig around so I gave them a shot. But they were not being honest as far as what they're going to protect. We submitted a claim which was difficult to do based on what my mechanic told me. Usually, with a claim I can take it to any mechanic. Then the mechanic will tell me what the cost is and I would tell that to the insurance provider who will come and take a look. But in this case, ProtectMyCar wanted me to have the mechanic call them to let them know what the cost is gonna be so ProtectMyCar can visit them. They didn’t want to deal with me as the insurer. They wanted to deal directly with whoever was fixing the car.

We were with one of those auto warranties and they changed their name over to ProtectMyCar. So we just stayed with them. Their claims rep was friendly and helpful. There was no trouble getting a claim through them. If they're same as they did last time, it'd be okay with ProtectMyCar.

I called Protectmycar claims office recently when I had a claim and they told me what information I needed to give to the dealership. I did all that stuff and then it was fairly simple after that. Then the dealership had to contact them a couple of times and had a hard time getting through but I'm thinking it wasn't so bad.

The price of the auto warranty was within reason and I'm pleased they helped me to pay for various expensive parts. However, they were supposed to reimburse me for the rental car and they haven't yet. Enterprise already faxed them all the information and I was there where they faxed it but the ProtectMyCar rep said they haven't gotten anything.

I’m very happy with ProtectMyCar and the setup was a little bit more reasonable over other auto warranty providers. I submitted claims several times and it was very easy, even for the mechanic himself and the company. The claims representative and I have a nice relationship. Everybody was so very kind and nice and customer service was excellent. Everything was wonderful. The money went through very well and the mechanic was very pleased with it. It's just 5 minutes and that was it. He was paid.

When I called ProtectMyCar, they told me about their service and then I signed up for it. Making payments is really easy. They just take money out of my account every month, and I don't have to worry about it. The only time I got to worry is if I don't see it come out. When I submitted a claim, it went very well and I'm truly satisfied.

When we were looking for an extended warranty for one of our vehicles, my husband found ProtectMyCar online. We also looked at a couple of warranty companies, even the one we originally had with the vehicle, but ProtectMyCar was the best one so we went with them. They were able to give us the quote that we liked at the time.

I want to protect my family because both my wife and daughter are handicapped. I needed some reassurance. I searched the web for car insurance and was checking out a few different ones, and ProtectMyCar sounded pretty good. However, when I submitted a claim it was terrible. My car was acting funny that day. I started the car and it was like running on a couple of cylinders, like if I got water in the gas tank. I called ProtectMyCar and they referred me to AAMCO Transmission. They highly recommended it and they were affiliated with it. I said it's not a transmission problem but they said AAMCO does a lot of other extents of work. So I had a tow truck take it over there.

ProtectMyCar saved me a little bit when I was in a bind but I'm not satisfied with them. I ended up paying what little bit I saved on a rental car because they were under the impression that I paid for the wrong car from the time it was in the shop to the time it was picked up and they lagged around. On my end, I had to call them several times. Anyway, we got everything taken care of and they were fairly nice about it. However, they said they were only going to pay three days for the rental car, but they took more than three days’ worth, having to go back and forth. So I ended up paying for the rest of the rental car.

I hated my experience with ProtectMyCar. I didn't feel that I was taken seriously and don't want to continue. I found out there was something wrong with the engine and then that was where the problem with the company started. I went back and forth with them when I submitted a claim. Ron, the guy who was doing the policy, was very obnoxious, rude and made me feel as if I was less than a consumer. I felt like I was bothering him. I didn't like it at all.

ProtectMycar covered the most for my vehicle and was the most affordable for me. Their claims process was easy overall. I'm glad I bought the policy. I could cancel anytime but I'm gonna keep it as long as I have the vehicle. I highly recommend ProtectMyCar to anybody that has a used vehicle.

I needed an auto warranty right away. I took a chance on ProtectMyCar and didn't get a chance to go in-depth on finding a warranty company. They gave me a good deal but I'm getting no feedback. I feel like I'm getting ripped off in a way. For me to be paying every month this kind of money, it's like I'm paying to a ghost. They don't have a business card or an email. They said they're gonna mail me a card, book or pamphlet to keep in my car all the time but I got nothing in the mail. Someone like AAA will have something in the mail within less than three days and I'm gonna have all kinds of extra deal package. Then if I refer the company to a friend, I get a 15% discount or $15 off.

ProtectMyCar has a better deal, so I went with them. I submitted my very first claim a month ago, and the representative walked me through everything that I needed to do. The process was absolutely easy. I was so afraid, but they made it so stress-free. Everything was taken care of just the way that it was stated, and I barely came out of pocket for anything. I've used the roadside assistance one time when my car had a flat. I didn't like the wait time but it was due to the location of where I was, but other than that, it was a really great experience and they got me taken care of.

I am dissatisfied with ProtectMyCar. Submitting a claim with them is difficult because they don't pay for a lot. My clutch needed to be redone and they didn't cover my clutch. I end up paying $500 when I could just gave it to the shop. It didn't help me and I'm paying 50 bucks a month. I said, "I'm gonna call and cancel that, because it didn't really benefit me." They said its not covered. I asked "Why not? If a transmission is covered, why shouldn't a clutch be?" They never explained why exactly. They just kept saying, "It's not covered."

It was fairly a simple process to submit a claim. I just call ProtectMyCar and give them the information of the dealership or service shop name, location, phone number and the name of the person that I am dealing with. This way, they can deal with that person over the phone. Just like what I did the last time. ProtectMyCar gave me a reimbursement for the work that I had to pay for out of my pocket. I was shocked that even happened. The only issue was with the dealership we had to deal with. They did sort of a poor job. But ProtectMyCar is good. I've only been with them for maybe a month and a half and there is nothing bad to say about them. They were responsive and decisive, so I appreciate it. The enrollment fees were cost effective. I took advantage of the oil change once and I'm getting ready to do it again.

I submitted a claim to ProtectMyCar over the phone and my interaction with their rep was great. The rep was very polite and took care of everything that I needed to be done. However, I was under the impression that ProtectMyCar is to pay the majority of it, but I ended up paying most of it. Other than that, I have a security blanket with ProtectMyCar. If anything happens to the car, there's the roadside assistance and the rental. The warranty is great to have.

I like ProtectMyCar. The rep was reasonable and willing to work with me, I didn't have the whole down payment and I appreciate that. The problem that I had on a claim was when they were sending a tow company out. They had started at one o'clock to send the two trucks out to pick the car up, but the trucks were so slow by the time the trucks were here, the man had closed the shop. We had to leave the car at the shop. I didn't like that part, because it could have been stolen. But thank God, it wasn't. I'll recommend ProtectMyCar.

The only experience I had with ProtectMyCar didn't go through and I was shocked and surprised that they didn't cover everything. They only covered 25 percent of the repair. I was hoping that they cover 50 percent but they said I wasn't eligible for it. I gave ProtectMyCar a shot after I saw them online. Submitting a claim was even difficult. I have to take the car into the dealership first, then the dealership calls them. We have to wait for them to approve and they get back to the dealership. They should get back to me, instead of getting back to the dealership because I don't know what deal they're gonna be doing. They even took four days which is too long and ridiculous.

It was difficult when I used ProtectMyCar for a claim the last time because I can't be in a runaround about the payment being made to the dealership with my repair. I submitted the claim over the phone and the rep was very nonchalant and had a very nice attitude. Then I spoke with the supervisor and he was very professional and made sure the matter was taken care of. The situation was fixed at the last minute. I use their maintenance perks. I get a couple of free oil changes and I have help with my repairs because repairs are expensive.

I have been ProtectMyCar’s client for a couple of months and it's nice to be with them. My car broke down a couple of weeks after signing up with them, and they went looking for a cheaper shop where I could have my car fixed. I found one and they agreed with it. I paid half of the bill and they paid the other half. Everything was okay. Also, they paid the first time I had an oil change. The mechanic told me to do the oil change every 5,000 miles, and I will use again ProtectMyCar's benefit for that.

I told ProtectMyCar about my custom rims. I didn't know their exact size but I told their guy what the dealer had given me. He accepted it, but there was a commotion as I had to be switched to another program that cost over $1,000. They were only willing to cover a 5A because it was an empty rim. They needed to honor their word and I had to get a lawyer involved. I’m more convinced of switching over. I paid more and on top of that, all of it wasn’t credible.

I chose Protect My Car because the warranty they offered was reasonable. At first they gave me a deal with just $100 deductible, but they took it back from me because they said I didn't have the original rims on the car. They gave me half off, though. I usually file claims over the phone. The claim process happens quickly, in less than an hour, with them calling me and me calling them back over the phone. The claim reps were pretty good and easy to get a hold of. One of them who's out of Clearwater was real nice. It was good with Protect My Car. I had something fixed on my car last month and I'm using them right now because I had to have something fixed on my car again. The only thing that I didn't like is that they wanted me to fax the signature over to them when I have access to a fax machine, so I had to do a voice authorization.

The first time I’ve seen ProtectMyCar, I thought it was real cool. Submitting claims wasn't hard and we did it over the phone. The only thing that wasn’t good about it is I had talked to a lot of different representatives and they didn’t know what was going on, even though each rep I had talked to would put it in my notes. Talking to different people and then them wanting to keep giving different prices was a whole big fiasco. But, paying for the warranty was the easiest part.

My car was smoking real bad and I was advised by Stephanie from ProtectMyCar to not drive my car at all. I was an emotional wreck back then because ProtectMyCar took forever. I went over to them to get the car towed at 9 in the morning, and the shop had everything already ready to go. And then there were waiting and waiting and waiting. And it was almost closing time when ProtectMyCar approved it. So I went and fixed it. It was $600 and they covered half of it. I paid ProtectMyCar and then they paid the mechanic with their corporate credit card and everything was fixed. And I got to know that my 16-year old car has a super remarkable engine because whoever owned the car before me, was keeping it up with the oil change. So the 16-year old engine looked practically brand new.

I've been with ProtectMyCar for a couple of years now. Their claims process wasn't hard, but it took too long and was too drawn out. I had to wait for them to fix my truck because I would've really been in trouble if I would've gone out of town. My truck stayed in the shop about five days. I had to pay for half of the repair cost, and some guy there told me that I had to send ProtectMyCar a payment before they would pay for my truck. My truck is working now, but I wouldn't recommend them.

ProtectMyCar is the worst insurance in this world. The people that you talk to are uneducated and they have no business background, no idea what you’re calling for. As soon as I sell my truck, I’m dumping the insurance and I will never use it again. I had the truck fixed a month ago and had to come up with my share. They said they would just send a corporate credit card and will get it paid right away. Two weeks later, I went in the shop to see if they got paid and they said that ProtectMyCar won’t answer the phone. Then when you call, you don’t even get the same person. You get somebody that has no idea what’s going on so you would have to explain the whole situation again.

Protect My Car was the first company that popped up and I appreciated the stuff that they were doing and the good rates so I went with it. The only thing I had an issue with was the dealership where I did my claim doesn’t provide any rental car services. I was stuck there until I had to call in for a ride, and that alone cost me $100. I had to go all the way to Killeen to rent a car. It also would be nice if the rental car could be extended for certain situations. Other than that, I’m pretty satisfied.

ProtectMyCar called me about buying a policy for $1000 and they kept coming down on the price until it reached $25. They gave me a 30-day trial. I told them how old my car was because they have a no pre-existing condition. I said, “Well, if something breaks, the car has 162,000 miles on it.” It’s been wearing out for the last 10 years.

I called ProtectMyCar who had a free trial at that time so I signed up with them. It's easy to make payments for the warranty. When I submitted a claim, I had a couple of options on the voice activated answering machine. I picked one which I thought was correct but got sent back to that again a couple of times before I got ahold of the right person. That was a little challenging but other than that, it was okay.

ProtectMyCar has been a great help on the two repairs I've had done on the car. I liked it but I thought it offered more coverage than it did. The sales rep didn't explain how my vehicle was covered. When I was getting my oil changed, they said they will pay the oil change completely no matter what it was. But when the attendant put the number in to call the place, the warranty only covers for a regular one. I have so many extra miles on my Jeep so I get high-grade for it and it isn't covered. Then I had the radiator fan on my car done, but again the warranty only covers 25% and I have to pay the rest. It blindsided me, but still, any help at that time was better than none ‘cause I didn’t have $500.

I had thought about an extended warranty, and then someone from Protect My Car called me. Claim submission wasn't difficult at all. Overall, it was a very good experience. I was glad that I had the coverage and I'm trying to maintain it.

I just tried out ProtectMyCar and it made things better for me. They initially sent my son promotional information and then they called him about it. He told them that he doesn't have a car in his name, so he had them talk to me. I told them I don't have any problems on my car but if it's something that can give me peace of mind, I'll go for it. So we went through all the processes and I got their 50/50 plan, which is saving me a lot of money. I have put it in my car and we'll add it to the one my husband and I will get in the future. I'm getting what ProtectMyCar said they were gonna do and I like their service. When I called to submit a claim, they worked on it right away. They immediately told me to take my car in the garage of my choice, let the garage call them and they'll file the claim. Everything was right on time. I will recommend them to people.

I submitted a claim about a month ago and I haven't received any finances from ProtectMyCar yet. I got the bill, filled out the paperwork and claim form, and sent them in. I'm waiting for ProtectMyCar to do something.

I had to have ProtectMyCar because it sounded good - from the information they supplied up to when I called them and spoke to a guy who made it sound even better. However, when I first used them it was complicated and confusing because we can't get a hold of anybody in their office. Because of that, my auto mechanic became worried and skeptical instead of trusting the process. I did worry, too, since I paid upfront and I was also struggling with always getting someone different to talk to. But it worked out and the outcome was good. I'm satisfied and I would still recommend ProtectMyCar.

The first couple of claims I had with ProtectMyCar were horrible experiences. They didn’t cover anything. But then most recently, I had another claim for the component and they covered the majority of it. My service rep at the dealership did it all, and that was really easy. I didn’t do anything. The process was very smooth. It was also very transparent to me. I’m a satisfied customer as of today.

I had a warranty already. But then I got a phone call from Protect My Car and the auto warranty that they offered sounded like a good deal, so I got it. I have submitted a claim over the phone and their claim rep was pretty good. I have also availed of the oil change and they paid for it. But there was some confusion with the payment. I had to sign, come down and get some paperwork and sign again because of something with the signature. But still, I will recommend them.

My check engine was blinking up last week and I went to ProtectMyCar to try to get it fixed a couple of days ago. But they said that they don't cover the oil pressure switch and that's going to cost me $500 to fix. Other than the oil pressure switch, they did fix the axle for the car one time. That was no problem. They checked out the car and switched out the axle.

My car was good, so at that particular moment, I spoke with ProtectMyCar about the extended warranty. Before I purchased, I was waiting until I was ready and then when I was ready, they called me and we did it. Overall, ProtectMyCar was good, but the only problem is that my transmission broke about a year and a half ago. They sent a transmission that was damaged, so we had to wait another five to seven days, so they can send me a second one to the garage, so they can fix it up. I'm happy about that, but sending another transmission took about more days and they sent a transmission without testing it and that's my concern. Nevertheless, I will definitely recommend ProtectMyCar.

I got an auto warranty from Protect My Car based on user reviews. The claim process was easy but getting my car fixed was difficult. First of all, we had to wait two days for a part to arrive. They wouldn't use the part the dealer had because it was too expensive. But when the part finally arrived after two days, it was broken. So, they had to send another part which came after another two days. It took a long time, about a week, to get our car fixed. It would've taken the dealer just two days to fix the car since they had the part on hand. Anyway, after the repair, everything's working with the car. I've had two repairs and they both cost over $1000, so I had to fill out a form to give them permission to charge my credit card, and then fax it to them. That was a bit of a hassle because I had to be near a printer, fill out the form, and print it out. I only saved the minimum in both cases.

Everything’s good with ProtectMyCar. I’ve got good experience when I submitted a claim.

Protect My Car was the only company that sent me something in the mail when I purchased my vehicle, and I got an auto warranty from them. I've filed a claim with them over the phone. The claims reps were all right. But I didn't appreciate one thing. According to my policy and our agreement when I signed up for the program, the repair cost was supposed to be paid for half-half or 50/50, but I ended up paying more than they did.

ProtectMyCar.com didn’t cover the last incident I had and I didn’t like it. I really was upset with them because they never actually really did anything to help me.

The dealership was turned down when I did have problems, so I've only used ProtectMyCar one time and I had to pay 740 bucks. What it cost me was expensive. Overall, I'm not happy but I'm not dissatisfied. If it's not an internal problem with the engine, I'm sure ProtectMyCar would've taken care of it. But it was always electronics so that’s the problem.

ProtectMyCar.com called me and they were very competitive and when they called me back I negotiated and I got a good price. When submitting a claim it’s difficult to get the agent on the line, but other than that, the transaction is okay.

I had a previous extended warranty, but when I tried to use it, they tried to tell me that the issues that my car had were pre-existing so they wouldn't cover my car. The whole reason why I purchased from them was to cover anything I didn’t know my car had. I lost about $600, but I got ProtectMyCar shortly after that. I've had good experiences with them so far. I used them recently to do the motor mount in my car, and they covered it. All I paid was the deductible, which was amazing, but they should cover a little bit more. They don’t cover as much as the other coverage I had. I was a little disappointed because the information that they send doesn’t tell me what components are covered. I find out when I go to the dealer. I'm not super happy, but I'm satisfied with what I have because they saved me a big chunk of change that I would've had to pay out of pocket up front versus the payment I make with them monthly.

I was hesitant when I first got ProtectMyCar's call but the representative explained to me how the whole thing works. Every time I submitted a claim, the response time was fast. I've used them for a while now and they're very reliable. It gave me peace of mind in case I need it. Also, it saved me a lot of money and I was able to upgrade my car. If I can recommend it to anybody, I will.

I personally haven’t had a bad experience with ProtectMyCar and they paid every time I had some repair work. However, I used their rental car benefit and I had a two-day loan that was $60. I’m still waiting to receive my $60 refund since it’s been about six weeks and I don’t know why that’s taking so long. Before, I did receive a $90 refund for three days but it took a month or so to get it. Still, I’d recommend them and I'm happy with them. They did a good job. Actually, they gave me an extended warranty when the dealers wouldn't give me one. They helped me out when nobody else would.

We're currently working on a claim and they're requesting a lot of items that are tedious but we're providing it. We signed up with them because they gave me a great price, and professed they had great customer service. Purchasing the warranty was very easy. They automatically take out the payment from my credit card.

I have submitted a claim with ProtectMyCar and it was horrible on two occasions. I had a car accident in February and I was stranded in the snow. They answered when I called them for their 24/7 roadside assistance but nobody called back to follow up. It was bad. I had to call in and got somebody the next day but they still didn’t do what they were supposed to do. I just did my own thing and called a tow truck company, and they got the car out.

Claim submission was an easy process. The workshop where I take my car submits the claim for me. I dropped my car, transferred the money to Solace and everything was settled. I had transmission repair service for two times in the last two years. Then one time when I forgot my key in the car and the car was locked, Solace was able to assist me and sent a key company. The guy was here within a few minutes. My overall experience was very good and when I need Solace, they're always there to help me. The payment for the service is low and I was given a good deal to start with. Everything is okay with them.

At the time I got Solace, they gave me a good deal. I haven't used it yet but I'm glad that I have it because I hate to be out there and not have any type of coverage in case of an emergency.

Once I heard the benefits and offerings from ProtectMyCar, it seemed like a decent value. There’s been a couple of times where submitting a claim took a while since they have to fax in the estimate and sometimes it’s taken two or three follow-up faxes to get information back. But usually it’s been a reasonable turnaround time. Overall, it’s worked out okay even though there’s been a couple of times when not everything that I had hoped would be covered was covered, but I understand there’s limitations in the contract. I’ve saved some money, but I’m also paying a monthly fee to keep the service. I don’t know in the long run if it’s gonna make a difference.

I was doing some research online looking for a company to do an extended warranty on. I was speaking to a gentleman over the phone and he gave me some details about the extended warranty that I felt comfortable with. Filing a claim has been fairly easy. ProtectMyCar told me to take the vehicle to the dealership and give the dealership their contact information.

These guys lie a lot because when they offered me their insurance, they said they're gonna pay for everything. No matter what happened to my car, I will just pay a $100 deductible. But when I submitted a claim, they made too many excuses and they refused to pay, then eventually paid just half of my claim. They said, "No. You were supposed to do this. You were supposed to do that." I won't take any car insurance again because all the time they say one thing and when I have the problems, it's another story again.

I was searching online, made a few phone calls, and ProtectMyCar offered me a better deal as far as making payments. I had an actuator go bad, which wouldn't open the tailgate, so I called about it and I said that it probably should be covered. Just need to know for sure if it's the problem. I had to take the car to Mercedes and have them look it over, and they said it was the problem. But they also found another issue in the engine area with a leaking power steering pump. So they said they would call ProtectMyCar and deal with it.

I liked some of the discussions I read about ProtectMyCar and went with them. I filed a claim about three months ago when my electrical went out on my back. I went to the dealership and they looked up my plan and did all the callings for me. It was covered and was taken care of immediately, which was great. They didn’t hassle me. I would recommend ProtectMyCar because I had a good experience with them.

I went with ProtectMyCar since there was something they said in their ad that caught my attention. I was also looking at a couple other companies, but ProtectMyCar definitely delivered to my satisfaction. The engine in my car went out and they assisted me in getting a good engine, so I’m satisfied. They did a great job.

ProtectMyCar is doing great. They changed their name, so I was a little confused at the beginning. When I started with them, I knew them as "Solace." It was easy to make payments for my extended auto warranty. It was also easy to file a claim. This is done through the Ourisman dealer, not through me. I called ProtectMyCar about two months ago and asked them about an issue in the car, but they said that it's not covered because it's not with the motor or engine, and I understood.

ProtectMyCar was the only one that protects the biggest trucks which is the one that I have. Submitting a claim has been normally fine. They don’t answer so I just approve the repair and get the money back when I send the invoice. However, I’m having an issue right now with one of my protections. They’re supposed to be the lowest-priced warranty or get 25% reimbursement. We sent a couple of invoices but I haven’t seen the 25% reimbursed.

ProtectMyCar's price was reasonable. Their claims rep was very good and I'd recommend them.

I actually started with ProtectMyCar when they were still known as Precision, then they changed to Solace, and now they are known as ProtectMyCar. It has been a pretty smooth experience from them for the most part. The only issue that I seem to run into is they insist on sending their own parts to the dealer, which is a delay for the customer.

I have one claim with ProtectMyCar.com two months back and the adjuster was taking a little bit too long when I thought it would have been faster. But he resolved the problem and everything's going good so far. I'm satisfied.

ProtectMyCar's website is a little bit more organized than other providers. Before I purchased the plan from them, it seemed like I had a lot of places my whole car was covered but there’s a lot of things that aren’t really covered. When I asked the agent over the phone what was covered and what wasn’t, he was pretty vague. But I still purchased the plan and I’m hoping that none of those not covered would end up going wrong with my car because I’m going to have to pay out of pocket, which if I had known, I wouldn’t have purchased the warranty. I’m satisfied with the plan because it’s covered my car for the two repairs that I’ve needed but if I end up having one or two more repairs before I sell the car, the plan would probably break even. Now, it’s cost me more to have bought the plan than the repairs to my car but if I have a problem again, then it will probably be worth it.

It was cheaper to get the warranty through ProtectMyCar than the dealership. I figured it’s good to have one because my car is old, but it runs good and I haven’t really had any problems with it. I filed a claim and it went pretty good. I didn’t know what I was doing the first time and so I called them and they told me to take the car to wherever then show my card and they’ll take care of it from there. I took it to the dealership and they did what they had to do.

I had my other car covered by ProtectMyCar and then I got another car and continued with the same warranty. However, I’ve been paying out of pocket for so much and the policy doesn’t carry anything that goes along with my car. I go to the dealer and the dealer gets in touch with ProtectMyCar and asks them whether my policy covers a problem or not. A couple of times that the dealer kept my car for a week or so, I was told that I wasn't eligible for a rental. But the people I dealt with over the phone from ProtectMyCar were very professional, sweet, and nice. They do their job, so I don’t have anything negative to say about them. I don’t really have a choice when my policy doesn’t cover a problem.

I had ProtectMyCar on my truck so I added my car. Everything goes smoothly when I submit a claim. I go to my mechanic’s shop and they handle everything. Once ProtectMyCar contacts my mechanic’s shop, they will then contact me to see if I want to go ahead with it. Once I give an okay then I send the payment. I go to my mechanic’s shop and pick up the vehicle.

I've had ProtectMyCar auto warranty for five years. I drive a 2005 BMW X3 and the myriad of BMW dealers have always worked very well together with them to resolve all of the car repair issues. They've replaced the air conditioning, the crankcase, and the ball bearings when I submitted claims for these. BMWs are notorious for windows going out, and every window on the sunroof has gone out, and they fixed that, too. They've fixed a whole bunch of hoses and fans. My car is 11 years old and, for me, this warranty has been worth the money that I pay for it. Every time that I've taken my car in, the repairs would cost from $3,000 to $4,000, and I've only paid my $100 deductible.

I’ve had ProtectMyCar for a long time. I submitted my claim with them when I had my transmission go out and they took care of it. I’ve also used their rental car benefit when my car was in the shop and it was good.

I started with Solace before then ProtectMyCar bought it out or the two companies merged. So far, my ProtectMyCar experience has been great. To start a claim, I usually go to a shop that would uncover whatever the issue may be. If it's under my warranty, I reach out to ProtectMyCar who'd then let me know whether or not they would cover it, and they'd take over from there. My transactions have been smooth and I never seem to have any issues with the repair shop regarding payments. I will recommend ProtectMyCar.

The first claim I submitted to ProtectMyCar got very difficult. Firstly, the gentleman I spoke with was very rude. He said he was gonna throw me out of the insurance because I asked him a truthful question and he didn't want to explain much to me back. Then when the test on the car was done, I was told that something was already broken before so only half of the job was done. The mechanic that did the work didn't change something that needed to be changed. It is causing problems right now and I'm just fed up.

The very first time I submitted a claim with ProtectMyCar they said something was not on the warranty. But six months later everything's fine. I took my car to the dealership and the dealership and the representative got everything squared away. I didn't have to do a thing. Making payments for the warranty was not hard at all. It had my account and I just have to make sure the funds are there.

In the beginning, I didn't really know how to make my ProtectMyCar policy work since when my car had broken down, there was a misunderstanding on who pays who first. I was at the Honda dealer where I always took the car. My car had an overheating and the guys at Honda told me it was my thermostat, so they ended up changing it. However, the car kept on overheating. They said they can't fix it so they have to send it to a Land Rover dealer. The bill was almost $2,000. ProtectMyCar made a deal with the Land Rover dealer in which the Honda dealer was supposed to take care of for me. Then ProtectMyCar started calling me, saying they need $1,500 from me since it's the deal they made with Land Rover. I told them I don't have that cash or check with me then and I thought that Honda was gonna take care of the bill since they made a mistake about what the car's issue was.

I’ve tried to cancel ProtectMyCar a few times but they don’t let me. I had called and their rep told me why it's good keeping it. It doesn’t really pay for my son’s car but it has paid for mine. But most of the experiences with them have been not really great because I’ve had to fight with them for every oil change or whatever they say I’m supposed to get. They don’t really want to cover anything. However, I did recommend them to a friend and he did get their services.

ProtectMyCar was cheaper compared to others and they gave me what their cover fee was. Claims get done. No matter what, it’s easy. When it’s time to pay, people always inquire about other things.

I've been having issues with ProtectMyCar. I had my transmission go out and they replaced it. Then I had the same issue after two months, so I took my car back to the auto shop. They went through it and found that it was the same problem that I had with the other transmission, and they said it can either be replaced or repaired. The auto shop guys told me that the transmission that ProtectMyCar gave us had a 12 month manufacturer's warranty. I said, "Okay. So it shouldn't be any problem then." But they said that ProtectMyCar don't want to honor replacing the transmission again.

ProtectMyCar takes care of everything for me. They covered everything except for one problem. But they've been good so far, so I recommend them.

I didn't have any problem with ProtectMyCar when submitting the claim, but I was disappointed that when Honda gave them the price for the repair of the transmission and for the engine mount, they only gave me a rental for five days and they took a long time to deliver the transmission, so I had to wait. I had to argue and fight with them because they brought the transmission late. Then I had to wait another three days for Honda to finish working on the car. But that's the only problem I had with Protect My Car.